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In an industry built on deadlines, pursuits, and constant pressure, resilience is often framed as grit and endurance. But what if that mindset is actually driving burnout? In this episode of The PSM Show, Deirdre Booth sits down with Nicole Van Valen, founder of Keen Insights and author of The Joyful Leader, to reframe how AEC firms think about resilience, leadership, and performance. Drawing from her background as a licensed marriage and family therapist and corporate leader, Nicole explains why joy is not a perk or personality trait, but a practical tool that supports focus, steadiness, and long-term sustainability. The conversation explores how AEC marketers and business development professionals can regulate stress in high-pressure environments, why middle managers play a critical role in shaping culture, and how tools like the Ready, Set, Go model and the Joy Menu help teams reset without stepping away from their responsibilities. This episode offers grounded, actionable insights for leaders who want to protect their people, strengthen trust, and build teams that can perform consistently over the long game. Nicole Van Valen: Nicole Van Valen, M.S., L.M.F.T., SHRM-SCP is an internationally recognized speaker, consultant, and published author of The Joyful Leader®. With over 25 years of experience spanning healthcare, behavioral health, and entertainment, she equips executives and organizations to manage stress, build resilient cultures, and lead with empathy, clarity, and impact. Nicole is the Founder and CEO of Keane Insights®, where she Nicole integrates neuroscience, mental health expertise, and leadership development to transform workplaces into high-performing, engaging environments. Nicole is also a recurring mental health expert for CBS 4 News Miami and has been featured in SUCCESS Magazine for her thought leadership on resilience and workplace performance. A former Miami Dolphins Cheerleader and Miami HEAT Dancer, Nicole brings dynamic energy and authenticity to every stage—championing transformation through joy and proving that resilience isn't just a mindset; it's a strategic advantage.
Dans ce 150ème épisode de DigitalFeeling, je vous partage les résultats du 6e Baromètre des Soft Skills 2026 – Lefebvre Dalloz Compétences (553 professionnels, tous secteurs).Soft Skills et Intelligence Artificielle : pourquoi les entreprises misent sur l'Humain en 2026L'intelligence artificielle rend-elle les soft skills obsolètes ? Bien au contraire. Le 6e Baromètre des Soft Skills 2026, réalisé par Lefebvre Dalloz Compétences auprès de 553 professionnels tous secteurs confondus, révèle une tendance contre-intuitive mais limpide : plus les entreprises adoptent l'IA, plus elles investissent dans les compétences humaines. Soft Skills en 2026 : le signal fort que personne n'attendaitQuand la conjoncture se durcit, on pourrait s'attendre à ce que les entreprises coupent dans les formations au profit des compétences techniques. C'est exactement l'inverse qui se produit.• 55 % des entreprises ont déployé au moins une formation aux soft skills au cours de l'année écoulée, soit 11 points de plus qu'en 2025.• 65 % prévoient de le faire dans les 12 prochains mois.• L'écart entre les intentions et les actions réelles est passé de 22 points en 2023 à seulement 6 points en 2026.Ce dernier chiffre est peut-être le plus significatif : les entreprises ne se contentent plus de déclarer l'importance des soft skills, elles passent à l'acte.Pourquoi l'IA rend les Soft Skills indispensablesC'est le paradoxe le plus contre-intuitif de cette édition : l'intelligence artificielle ne fragilise pas les compétences humaines, elle les rend encore plus nécessaires.La logique est implacable. Plus vous déléguez les tâches techniques et répétitives à l'IA, plus vos collaborateurs doivent se concentrer sur ce qui les rend irremplaçables :• La capacité à communiquer et à convaincre• L'exercice du sens critique• La créativité et l'adaptabilité• L'intelligence relationnelle et l'écouteEt il y a un facteur souvent sous-estimé : l'IA nécessite l'expertise humaine pour être véritablement maîtrisée. Le prompting, par exemple, est une vraie méthodologie. Sans cette touche humaine, vous avez simplement souscrit un abonnement que personne n'utilise vraiment — ou que vos équipes utilisent mal.La peur de l'IA recule : place à l'opportunitéEn 2025, les entreprises formaient leurs équipes pour gérer l'anxiété du changement. En 2026, l'objectif a changé : il s'agit désormais d'exploiter les opportunités que l'IA offre.L'adaptabilité (numéro 1 en 2025) est désormais en 7e position — non pas parce qu'elle est moins importante, mais parce qu'elle est acquise. Communication, écoute et créativité arrivent en tête en 2026. On ne cherche plus à survivre à l'IA. On apprend à l'utiliser intelligemment. L'Évaluation des Soft Skills : une pratique généralisée52 % des entreprises sont en train de déployer ou ont déjà déployé des outils d'évaluation des soft skills en 2026, contre seulement 19 % en 2025. Ces compétences ne sont plus perçues comme un "nice to have", mais comme un vrai levier de performance — y compris dans les PME et ETI.Le déclencheur L'évolution de l'organisation du travail65 % des entreprises déclarent avoir formé leurs équipes aux soft skills dans le contexte d'une évolution de l'organisation du travail. La généralisation du travail hybride est citée par 48 % des répondants en 2026, contre 29 % l'an dernier.La perception a radicalement changé : les soft skills ne sont plus vues comme un avantage bien-être offert aux équipes. Elles sont devenues un outil opérationnel pour travailler efficacement ensemble.Le paradoxe du ManagementC'est là que le bât blesse. Le baromètre révèle un paradoxe inquiétant :• 65 % des managers sont principalement sensibilisés aux enjeux de l'IA.• 76 % se forment en lien avec ces technologies.• Mais seulement 18 % identifient le développement des soft skills comme une priorité dans le contexte de l'IA.Si les managers ne voient pas l'intérêt de développer ces compétences dans leurs équipes, la priorité affichée au CODIR restera sur le papier. C'est le paradoxe central de ce baromètre.Ce que vous pouvez faire maintenantNe pas attendre que cette conviction redescende naturellement dans votre organisation. Quelques pistes concrètes :1. Cartographier les soft skills critiques dans votre contexte métier, en lien avec vos usages IA actuels.2. Former les managers en priorité — pas seulement aux outils, mais à leur rôle d'accompagnement humain dans la transformation.3. Mesurer pour valoriser : intégrer des outils d'évaluation des soft skills pour objectiver leur impact.4. Relier formation IA et formation humaine dans un parcours cohérent, plutôt que de les traiter comme deux sujets séparés. Conclusion : L'IA comme catalyseur de l'HumainLe message de ce baromètre est clair et encourageant : l'IA n'est pas la fin des soft skills, c'est leur renaissance. Elle force les organisations à clarifier ce que les humains apportent vraiment — et à investir sérieusement pour développer ces capacités.La vraie question n'est plus "faut-il former aux soft skills ?" mais : comment articuler intelligemment formation humaine et formation à l'IA pour que les deux se renforcent mutuellement ? Source : 6e Baromètre des Soft Skills 2026 – Lefebvre Dalloz Compétences (553 professionnels, tous secteurs).
Why is "kindness" often dismissed as a soft skill when it's actually a life-saving tool for resilience? In this episode of Ask Kati Anything, licensed therapist Kati Morton is joined by Andra Liemandt, the founder and CEO of The Kindness Campaign. Andra shares the powerful, heartbreaking story of how a tragic loss in her community became the catalyst for a national movement that reached over 250,000 students last year alone. We explore the science of emotional literacy, the transformative power of "Mirror Work," and practical strategies for parents to help their children feel seen, heard, and understood. Shopping with our sponsors helps support Ask Kati Anything. Please check out this week's special offers: • Hungryroot - Get 40% off your first box plus a free item in every box for life at https://www.hungryroot.com/kati with code KATI • Care.com - Get 20% off a subscription or a senior care advisor plan at https://www.care.com/ using code KATI TIMESTAMPS 00:00 – Intro: Advancing emotional literacy with Andra Liemandt. 02:59 – The tragedy that started The Kindness Campaign. 06:17 – Enoughie Buddy: Helping kids find their words. 14:44 – "See to the other side": Finding light in dark times. 18:11 – Morning Pages vs. Venting: Clearing the brain. 24:18 – How the Magic Mirror builds self-worth. 31:23 – The power of "Mirror Work" and receiving kindness. 38:14 – Secure attachment: The trapeze net of parenting. 45:00 – Kind Leadership: Preparing high schoolers for the real world. 57:11 – The Science of Kindness: From soft skill to survival. 01:02:42 – Superpowers: Identifying your communication style. 01:08:18 – Self-care toolkits: Gratitude, Grounding, and Green. 01:21:19 – "Playing it out": A CBT tool for big decisions If you're enjoying these conversations, please take a moment to Follow the show. It's the easiest way to make sure you never miss an episode. If this episode on kindness and self-worth resonated with you, leaving a review would mean the world to us. Your ratings help more people discover these tools and join our community. MY BOOKS Why Do I Keep Doing This? https://geni.us/XoyLSQ Traumatized https://geni.us/Bfak0j Are u ok? https://geni.us/sva4iUY ONLINE THERAPY? Enjoy 10% off your first month: While I do not currently offer online therapy, BetterHelp can connect you with a licensed, online therapist: https://betterhelp.com/kati PARTNERSHIPS Nick Freeman | nick@biglittlemedia.co DISCLAIMER The information provided in this video is for educational and informational purposes only and is not intended as medical or mental health advice. It should not be used to diagnose or treat any health problem or disease. Always consult with a qualified healthcare professional for diagnosis and treatment. Viewing this content does not establish a therapist-client relationship. Ask Kati Anything ep. 305 | Your mental health podcast, with Kati Morton, LMFT Learn more about your ad choices. Visit megaphone.fm/adchoices
We're working on our soft skills this week, talking about headaches and SpotleScary Movie 6 outragenew minor league identitiesAll you can eat ballparks26 worst regional foodsand Ahnold is back!Come on in, and get yourself Effin' Cultured!
In this episode, Jeff and Danny sit down with Chris Koch, a Head Coach and Trainer at Business Development Resources, to discuss how trades businesses can build stronger teams and more profitable operations. Chris draws from decades of experience in HVAC and plumbing service companies, where he worked across service, installation, sales, and management roles before becoming a coach and trainer for contractors across North America. The conversation focuses on leadership development, employee engagement, and the systems that allow trades companies to scale without losing culture or quality. Chris explains why investing in training, transparency, and team development is critical to reducing turnover and building a resilient company. Resources and Mentions Business Development Resourceshttps://www.bdrco.com BDR Coaching and Training Programshttps://www.bdrco.com/trainers The Trades Podcasthttps://www.thetradespodcast.com What You Will Learn Why leadership development is critical in trades companies How to improve employee engagement and retention The systems successful contractors use to scale their business Why investing in your team leads to long-term growth How coaching and mentorship accelerate business performance Chapters 00:00 Introduction to the Trades Podcast 00:56 Chris Koch's Background and Role at BDR 04:40 The Value of Trades Education 07:42 Marketing the Trades to Future Employees 09:10 The Importance of Soft Skills in Business 11:39 Hiring Trends and Speed to Hire 13:59 Employee Retention and Engagement 19:06 The Art of Delegation 27:14 Time Management and Focus 36:11 Long-Term Business Planning and Growth About The Trades PodcastWebsitehttps://www.thetradespodcast.comHosted byJeff Mudd and Danny TorresThe Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community. Support the Trades MovementIf this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.
As her classmates chanted the purpose of business (spoiler: to make money), Philippa White couldn't help but feel like she'd wandered into the wrong room, as the business school black sheep.She'd grown up watching her uncle bridge worlds in apartheid South Africa – endlessly curious, fascinated by people and possibility, and the doctor of Nelson Mandela. He taught Philippa something that no business school curriculum was ever going to: the return on being more human. Today, she takes this conviction into boardrooms across the world.We got into what happens when people genuinely care about each other at work, and what it costs when they don't. As Philippa will tell you, connection and belonging isn't the soft, smushy stuff in business, it's by far your greatest asset.Links to learn more about Philippa White:LinkedInWebsiteAny thoughts? Share them with us!Support the show✨✨✨If you miss the "workshops work" podcast, join us on Substack, where Myriam builds a Podcast Club with monthly gatherings around old episodes: https://myriamhadnes.substack.com/
Wie viel Klarheit verträgt Führung – und wie viel Persönlichkeit braucht sie?In dieser Episode spreche ich mit Christiane Wolff, Strategieberaterin für C-Level-Kommunikation, über das, was Führung heute wirklich wirksam macht: authentische, strategisch kluge Kommunikation.Gemeinsam tauchen sie ein in die Frage, warum Kommunikation kein „Soft Skill“, sondern ein zentrales Leadership-Instrument ist – besonders in Zeiten wirtschaftlicher Unsicherheit und geopolitischer Spannungen. Christiane zeigt, weshalb Führungskräfte zuerst ihre eigenen Werte reflektieren müssen, bevor sie andere überzeugen können, und warum eine 80-prozentige Werte-Übereinstimmung mit der Unternehmensvision entscheidend für glaubwürdige Führung ist.Ein weiterer Schwerpunkt: psychologische Sicherheit. Warum ist sie der unterschätzte Innovationstreiber in Organisationen? Und wie können Führungskräfte konkret ein Umfeld schaffen, in dem Teams mutig denken, offen sprechen und Verantwortung übernehmen?Diese Episode liefert keine Buzzwords, sondern klare Impulse für alle, die auf C-Level führen – oder dorthin wollen. Es geht um Haltung, Selbstreflexion, Resilienz und die Kraft klarer Botschaften.
When production becomes easy, discipline becomes rare. The beginner wants a hundred techniques. The master refines a handful until they're impossible to ignore. Restraint isn't weakness — it's the real skill.Technology has made creating things easier than ever.Design tools, AI, templates, and automation now allow almost anyone to build websites, generate UI, write content, and launch products in minutes.But when production becomes easy, something unexpected happens.The hard part is no longer making things.The hard part becomes deciding what should exist at all.In this episode of Warrior Mindset, Gene Crawford and Aaron Griswold explore why judgment, restraint, and communication are quickly becoming the most valuable professional skills in design and creative work.We discuss:• Why modern products suffer from feature overload• The real reason saying “no” is difficult inside organizations• Why “soft skills” may define the next generation of design leaders• How AI is shifting value away from technical execution• Why discipline and restraint may be the most underrated skills in modern workWhen everything becomes possible, the real challenge is choosing wisely.Send a text
We are living in what one CHRO recently called “an era with no destination.” Jobs are evolving, technology is accelerating, and the rules of career progression are being rewritten in real time.In this forward-looking conversation, executive recruiter and career strategist Becky Heidesch joins us to unpack what AI, automation, and digital acceleration really mean for the workforce, especially for leaders and ambitious professionals trying to stay relevant.Becky opens with a bold reality: over the next five years, millions of jobs are projected to change or disappear. Is this a crisis moment or a reinvention moment?Her answer: both.For those who lean in, upskill, and embrace the tools, it is an unprecedented opportunity. For those who resist or delay, it can quickly become disruptive.We explore:• Why AI is coming for tasks, not people • How automation can elevate human interaction instead of replacing it • The growing digital skills divide across generations • Why learning must become continuous, not episodic • How leaders can prepare teams for roles that do not yet existBecky shares her STEEP Qualifications Framework, focusing on Skills, Tools, Education, Experience, and Personal qualifications as a practical way to manage career growth. Her message is clear: you must get in the driver's seat of your own career.One of the most compelling ideas in this episode is her “three-career strategy.” Instead of betting your future on a single lane, she encourages professionals to stack skills and think in phases. What you want in your 20s may not serve you in your 50s. Building multiple streams of income and developing adaptable capabilities creates resilience in uncertain markets.We also tackle education reform, corporate training, and the need to shift from memorization to comprehension. In a world where information is instantly accessible, competitive advantage shifts to adaptability, curiosity, and execution.This episode is not about fear. It is about agency.If you want to future-proof your career in the next 90 days, Becky's advice is simple and powerful: get clear on your direction and start aligning your resources accordingly.AI is accelerating change. The question is not whether disruption is coming. The question is whether you are preparing for it.Be sure to check the show notes for Becky's book, The Career Masterclass for Women.From Our Sponsor(s)...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZN HealthCare Associates Credit Union partners with healthcare organizations to offer a no-cost financial wellness benefit for employees. Built specifically for healthcare professionals, HACU provides everyday banking, loans, mortgages, and financial education - all with no added administrative burden for HR teams. Learn more at HACU's Human Resource Benefit or email directly at busdev@hacu.org and we are happy to take you through the process whether it's opening a membership for yourself or bringing us on as your employee benefits partner. HealthCare Associates Credit Union — a healthier benefit for healthcare HR leaders and their teams. Support the show
Nós podemos aprender muito mais com nossos erros do que com nossos acertos.Neste mundo acelerado, volátil e incerto, errar faz parte do processo de nos aproximarmos dos nossos objetivos.Como foi a sua criação?Pais severos levam filhos a entender desde cedo que errar não é bom e leva a “cara feia”, isto nos condiciona a querer acertar sempre e sermos perfeitos o tempo todo.Como a perfeição não existe, isto nos leva a frustração, decepção e sofrimento.Esta noção pode aliviar muito a pressão da sua vida. Pense nisto!!Apoie o LideraCast - https://apoia.se/lideracast
Seguro que en algún momento has escuchado lo siguiente: ¡La inteligencia artificial nos va a dejar sin trabajo! Es verdad que la IA es una herramienta muy útil, pero hay muchas cosas que aún no puede hacer. Muchos piensan que los trabajos del futuro serán, en su mayoría, aquellos que implican conexión humana. Y para eso se necesitan habilidades blandas. Pero ¿qué tiene eso que ver con aprender inglés? Como profesores con años de experiencia enseñando inglés y aprendiendo idiomas, hoy vamos a hablar de cómo ser un buen estudiante de inglés te puede ayudar en diferentes áreas de tu vida. Y si no crees que eres un buen estudiante. Pues la buena noticia es que esas habilidades blandas se pueden mejorar. ¡Vamos a ver cómo! Let's see how! Recuerda que todos los recursos para este episodio, incluyendo la transcripción, la tabla de vocabulario y ejercicios para repasar el aprendizaje, están disponibles en nuestro sitio web. Haz clic en este enlace para ver todos los recursos para este episodio: https://inglesdesdecero.ca/250 ----- Dale “me gusta” a nuestra página en Facebook: https://www.facebook.com/inglesdesde0/ ----- Síguenos en Instagram: https://www.instagram.com/ingles.desde.cero/ ----- Suscríbete en YouTube: https://www.youtube.com/@inglesdesdecero145 ----- Aprende inglés con nativos que se formaron en su enseñanza. ¡Visita nuestro sitio web, https://inglesdesdecero.ca/ para inscribirte y seguir todas nuestras lecciones! __No dejes pasar esta oportunidad con Shopify y regístrate para un período de prueba por solo un dólar al mes en shopify.mx/desdecero Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the Prison Officer Podcast, host Michael Cantrell speaks with Justin Stevens from Desert Waters, a nonprofit organization dedicated to correctional officer wellness. They discuss Justin's journey through the corrections system, the importance of leadership and training, and the role of peer support in addressing mental health issues within the field. The conversation also touches on the normalization of trauma in corrections, the need for a wellness culture, and the public's perception of corrections professionals. Justin shares insights on how Desert Waters is working to improve staff wellness through training and resources, emphasizing the importance of confidentiality in peer support and the need for a shift in how corrections staff are viewed by the public.justin@desertwaters.comhttps://desertwaters.com/Send a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!
Are you on the driver's seat of your career?Meet Karen Ann Bulluck!Karen is a transcendent leadership specialist, bestselling author, speaker, and entrepreneur who inspires women leaders to transcend conventional expectations and live more meaningful, authentic lives. She is the founder of Daring to Transcend™, a boutique executive coaching practice focused on helping leaders EXPLORE what matters, INTEGRATE the whole self, and FLOURISH in new dimensions.Karen is a Bestselling Author of the novels “Embracing Trust”, “Discovering Power” and “Pursuing Truth”. She is also a Master Storyteller and Speaker whose mission is to inspire change in business culture.Karen writes bestselling novels about women leaders and the workplace experience. She explores the many conflicts and issues that women (and men) face in the corporate world. Karen was the first woman promoted to Executive VP at AM Best Company. Her extensive corporate experience at an executive and board member informs her creation of situations that are relatable, realistic, AND inspirational. On this episode, she not only shares her own corporate experiences and lessons, she gives a synopsis into corporate life through her characters.Listen as Karen shares:- men vs women in driving our careers- why integrity is so key- when an organization does not share your values- identifying your skills as an individual contributor- how leaders can empower their team members- when you don't agree with the corporation's direction- when caught up in corporate titles- how to rebuild trust - at work and at home...and so much more!Connect with Karen:Website: https://daringtotranscend.comAdditional Resources:"Embracing Trust" by Karen Ann Bulluck (also on Amazon)Listen to the Podcast, subscribe, leave a rating and review:Apple: https://podcasts.apple.com/us/podcast/how-to-drive-your-own-career-w-karen-ann-bulluck/id1614151066?i=1000752410377Spotify: https://open.spotify.com/episode/7aj93Hwp8XKdKl6Oj4sgGF?si=_NySY9tfR2W1GrJJnFjWwwhttps://open.spotify.com/episode/7aj93Hwp8XKdKl6Oj4sgGFYouTube: https://youtu.be/twH0-5rlE4U?si=evX5ThYn_7whLubr
Et si ton cerveau était ton meilleur atout entrepreneurial ?On parle souvent de stratégie, de marketing, de levée de fonds... Mais rarement de ce qui fait vraiment la différence : La gestion des émotions en période de crise, la capacité à prendre des décisions sous pression ou encore l'entraînement cognitif pour rester performant. Jérôme HOARAU, champion du monde de Mind Mapping et organisateur des championnats mondiaux des sports du cerveau, a transformé sa passion pour les Soft Skills en expertise internationale. Ce qui m'a marqué dans son parcours, c'est sa rigueur d'athlète appliquée au monde de l'entreprise. Quand il s'est préparé pour le championnat du monde en 2018, il s'est entraîné quotidiennement avec un vrai programme. Résultat : Médaille d'or à Guangzhou. Aujourd'hui basé à Londres, il organise des compétitions mondiales de mémoire, lecture rapide et Mind Mapping. Plus de 20 nationalités participent chaque trimestre à la WABA League. Son application Neoboost propose un protocole d'entraînement validé scientifiquement. Ce qui m'a aussi étonné, c'est son propos sur la lecture de fiction. Contrairement aux idées reçues, lire des romans n'est pas une perte de temps. Les études montrent même que cela retarde l'apparition des symptômes de démence et stimule des zones cérébrales nécessaires. Jérôme a co-écrit 10 livres sur les Soft Skills et le management. Et, quand je lui ai posé la question : "Pourquoi encore écrire à l'ère de l'IA ?". Sa réponse a été calire : "Un livre, c'est immuable. Et, le niveau d'exigence est beaucoup plus fort." Et toi, comment entraînes-tu ton cerveau au quotidien ?Linkedin : https://www.linkedin.com/in/jeromehoarau/Sites web : https://jerome-hoarau.com/ - https://neoboost.fr/Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Neste episódio, os hosts discutem as habilidades técnicas e interpessoais essenciais exigidas dos analistas em sensoriamento remoto. Eles exploram a importância do aprendizado contínuo, a transição de cargos juniores para seniores e a importância da documentação e da comunicação no local de trabalho. A conversa enfatiza a necessidade de um equilíbrio entre habilidades técnicas e interpessoais para ter sucesso na área.
• Support & get perks!• Proudly sponsored by PyMC Labs! Get in touch at alex.andorra@pymc-labs.com• Intro to Bayes and Advanced Regression courses (first 2 lessons free)Our theme music is « Good Bayesian », by Baba Brinkman (feat MC Lars and Mega Ran). Check out his awesome work !Chapters:00:00 The Importance of Decision-Making in Data Science06:41 From Philosophy to Bayesian Statistics14:57 The Role of Soft Skills in Data Science18:19 Understanding Decision Theory Workflows22:43 Shifting Focus from Accuracy to Business Value26:23 Leveraging PyTensor for Optimization34:27 Applying Optimal Decision-Making in Industry40:06 Understanding Utility Functions in Regulation41:35 Introduction to Obeisance Decision Theory Workflow42:33 Exploring Price Elasticity and Demand45:54 Optimizing Profit through Bayesian Models51:12 Risk Aversion and Utility Functions57:18 Advanced Risk Management Techniques01:01:08 Practical Applications of Bayesian Decision-Making01:06:54 Future Directions in Bayesian Inference01:10:16 The Quest for Better Inference Algorithms01:15:01 Dinner with a Polymath: Herbert SimonThank you to my Patrons for making this episode possible!Links from the show:Come meet Alex at the Field of Play Conference in Manchester, UK, March 27, 2026! https://www.fieldofplay.co.uk/A Bayesian decision theory workflowDaniel's website, LinkedIn and GitHubLBS #124 State Space Models & Structural Time Series, with Jesse GrabowskiLBS #123 BART & The Future of Bayesian Tools, with Osvaldo MartinLBS #74 Optimizing NUTS and Developing the ZeroSumNormal Distribution, with Adrian SeyboldtLBS #76 The Past, Present & Future of Stan, with Bob Carpenter
What if the difference between good and great in your organization came down to one overlooked factor?In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Josh Zolin, CEO of Windy City Equipment and author of Blue is the New White, to unpack why soft skills drive hard results and how failing to invest in them could be costing you far more than you realize.From a 250% ROI on soft skills training (backed by research from Harvard, Boston University, and the University of Michigan) to the real reason your best technician might fail as a leader, this conversation dives deep into the hidden financial and cultural impact of communication, empathy, accountability, and leadership development.If you lead in field service, skilled trades, manufacturing, or frontline operations, this episode is packed with practical, implementable insights.
Today I'm diving into something I wish I'd learned much earlier in my design career; success as a freelancer isn't just about your creative talent or the quality of your portfolio. After spending 15 years in the commercial printing world before launching my own graphic design business, I quickly discovered that the designers who truly thrive are the ones who master a handful of critical soft skills, skills they just don't teach you in design school. In this episode, I'll break down the five essential soft skills that can determine whether you're constantly struggling to stay afloat or building a sustainable, fulfilling freelance business. These aren't just abstract ideas; they're actionable skills you can start developing right now, no matter where you are in your journey. So, if you've ever wondered what really sets the successful freelancers apart, stay tuned, I'm going to walk you through what it takes to stand out, get ahead, and build real, long-term success in this creative industry. Links mentioned in this episode: Grammarly - https://www.resourcefuldesigner.com/grammarly Hemingway App - https://www.resourcefuldesigner.com/hemingway
What are the Presenting and Writing Skills for Executive Communication?Meet Michael deLisser!Michael returns to our show to explore a truth many professionals overlook:Your leadership potential rises or falls on your ability to communicate clearly.Timestamps:00:00 – Introduction02:15 – Why communication determines leadership success06:40 – The connection between writing and clarity of thinking12:10 – Structuring powerful presentations18:45 – Overcoming nervousness when speaking24:30 – Executive presence and influence31:20 – AI and communication: tool or threat?36:50 – Daily habits to sharpen speaking and writing skills41:00 – Final leadership insightsKey Points:- professional writing, emailing and reporting strategies- presentation skills for career growth- how to structure your ideas clearly- delivering your message with confidence- tailor-making your presentation to your audience- Build credibility• Establish authority• Inspire trust- how writing is leadership in action- is AI working against you when writing?- how your writing affects your executive presence...and so much more!Additional Resources:"Leadership Accelerators: High-Impact Communication Skills That Strengthen Relationships and Drive Results" by Michael deLisser on AmazonConnect with Michael:Website: https://www.delisserconsulting.comLinkedIn: https://www.linkedin.com/in/michael-delisser-62b4297/YouTube: https://www.youtube.com/@deLisserLeadershipConsultingListen to the Podcast, subscribe, leave a rating and a review:Apple: https://podcasts.apple.com/us/podcast/presentation-and-writing-skills-w-michael-delisser/id1614151066?i=1000751216680Spotify: https://open.spotify.com/episode/5MUk9hpYZgGRmUDJCr4vG2?si=kAFGzzXEQCKxKND6MWYLwwhttps://open.spotify.com/episode/5MUk9hpYZgGRmUDJCr4vG2YouTube: https://youtu.be/SF9iYPWyYvQ
Brian Galke breaks down how to decode people's facial features to connect better with clients and prospects. He shares practical tips on reading eyebrow shapes, understanding personal vs. business sides of the face, and why soft skills matter more than ever as AI automates technical work. This isn't manipulation—it's about truly seeing people and serving them at the highest level. Key Takeaways The Three Eyebrow Shapes: Straight eyebrows = facts and data people; angled eyebrows = action-oriented doers; rounded eyebrows = emotional, relationship-focused individuals. Tailor your communication style based on what you observe. Left vs. Right Side of Face: The left side (from your perspective) shows someone's personal/emotional side, while the right shows their business/logical side. Notice which side they lead with to understand how to connect. Soft Skills Are Your Competitive Advantage: With up to 800 million jobs potentially replaced by AI, your ability to read people, connect authentically, and make others feel seen is what'll set you apart. Practice Makes Perfect: Knowledge without action is worthless. Start observing eyebrows in every conversation, adjust your approach, and watch your client relationships transform. About Brian Galke Brian Galke is a communication strategist, keynote speaker, and founder of Subtle Skills, where he teaches people how to decode others, conversations, and connection itself. After overcoming social anxiety early in his career, Brian was introduced by a mentor to Decoding Facial Features—a skill that revealed how people naturally process information, make decisions, and communicate. By combining decoding with body language, active listening, and statement analysis, he created a practical, tactical communication framework that works in any environment. Those very skills helped him rise to Regional Vice President of Sales, managing a $40M book of business. Now a sought-after Keynote Speaker and Podcast Guest, Brian has shared stages with Chris Voss, Brad Lea, Janine Driver, Steve Sims, and Greg Reid, helping audiences master the subtle decoding skills that make communication more influential, confident, and authentic. In This Episode [00:00] Welcome to the show! [06:30] Meet Brian Galke [07:23] The Decoding Detective [08:21] Understanding People [10:54] Treating Others Well [18:25] Soft Skills [23:53] Speaking Their Language [34:59] Headshots [40:02] Connect with Brian [42:16] Outro Quotes "People feel more isolated and alone than they have in all time because they're looking at other people's social media, seeing the highlight reel and thinking their daily life doesn't matter. When people feel seen and heard, they feel changed." — Brian Galke "If you read the statistics, it's up to 30% of jobs will be replaced by AI. So that's up to 800 million jobs. People need to learn people skills so that they're actually different from AI and automation." — Brian Galke "Knowledge is one thing. Awareness is exposure, one thing. Putting into practice is where it becomes valuable." — Brian Galke "Go out and use these skills because when people feel seen and heard, they feel changed. Practicing connecting with other people can change a life, but it can also save a life." — Brian Galke Guest Links Get the Cheat Sheet: https://getthecheatsheet.com Subtle Skills: https://subtleskills.com Links Find out more about the Studio Sherpas Mastermind Join the Grow Your Video Business Facebook Group Follow Ryan Koral on Instagram Follow Grow Your Video Business on Instagram Join the Studio Sherpas newsletter
Welcome to episode 234 of Sports Management Podcast. College sports has changed forever. NIL is here, brands are everywhere, and student athletes are now entrepreneurs whether they like it or not. But are they actually prepared? Today I'm joined by Stephen Bienko, co-founder of 42U, former dual-sport athlete and life coach. We dive into: NIL Athlete identity Branding Why passion alone won't prepare athletes for life after sport. And much more! SPONSOR: Listeners of the Sports Management Podcast get an exclusive 20% off on SportsPro+ with the code SMPOD20. All you need to do is head to sportspro.com/membership and start exploring today. 00:00 Intro 00:28 What 42U Is Building in the NIL Era 02:03 Transferable Skills Beyond "Hardworking Athlete" 05:16 Athlete Identity & Overthinking Performance 08:45 NIL Should Have Existed Years Ago 10:35 Soft Skills vs Hard Skills in the AI Era 12:18 Why Identity Impacts Performance 14:21 Why Athletes Are Underprepared for NIL 17:37 Why Most NIL Partnerships Fail 20:33 Brand First, Deals Second 23:41 The Power of Athlete IP & Social Media 29:31 The Future of NIL and High School Athletes 32:59 Putting "Butts in Seats" Through Athlete Brands 39:44 The Decathlete Mindset in Business 49:18 Why Now Is the Best Time to Enter Sports 55:00 Outro Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com
In this episode of the HVAC Know It All Podcast, Host Gary McCreadie talks with Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, about leadership, accountability, and building a strong culture in the trades. They discuss the difference between being nice and being kind, and how leaders can have hard conversations while still showing care and respect, in Part 2. Josh shares his approach to handling poor behavior, setting clear expectations, and knowing when to let someone go. Gary and Josh also explore flexibility, leverage, motivation, and why increasing your value through soft skills can create more opportunities. The episode highlights how strong leadership is built on communication, honesty, and the smart use of soft skills. Gary and Josh discuss leadership in the trades and how to handle tough situations with employees. They talk about the difference between being nice and being kind, and why hard conversations should be clear, direct, and rooted in care. Josh shares how setting expectations early helps hold people accountable and explains when it makes sense to let someone go, especially when trust is broken. The conversation also covers flexibility, time off, and how company culture can impact honesty and performance. They finish by exploring how building value through soft skills and personal growth can create leverage, motivation, and stronger teams. Expect to Learn: How to handle difficult employees while staying firm and kind at the same time. Why setting clear expectations early makes accountability easier later on. When it makes sense to give someone another chance and when it is time to let them go. How flexibility, time off policies, and culture impact honesty and performance. Why increasing your value through soft skills can create leverage, motivation, and stronger leadership. Episode Highlights: [00:00] - Intro to Josh Zolin in Part 02 [00:57] - Being "kind" vs. being "nice" as a leader [03:21] - The magic phrase: "You're better than this" [05:31] - Debating the "Fire fast" philosophy [08:13] - Red flags: trusting your gut instinct on new hires [12:02] - Flexibility & leverage in the workplace [14:30] - Josh's PTO policy & flexibility value [18:00] - The power of soft skills in leadership [21:42] - Wrap-up & guest contact information This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/ Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/ Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/ CFESA: https://www.linkedin.com/company/cfesa/ Website: Windy City Equipment (WCE, Inc): https://wcecommercial.com/ Blue Is The New White: https://www.blueisthenewwhite.com/ CFESA: https://cfesa.com/ To learn more about Josh Zolin, BITNW Academy, or his podcast "Everything They Don't Tell You", visit https://joshzolin.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, to talk about the power of soft skills in the trades. Josh explains why communication, body language, and first impressions matter more than appearance alone. The conversation explores how business owners can build strong team culture, coach technicians the right way, and create an environment where people feel useful and valued. Gary and Josh also discuss balancing compassion and honesty in leadership, giving clear feedback, and helping technicians stay motivated and connected to their work. In this conversation, Josh talks about why soft skills are the difference between good and great in the HVAC industry. He explains how first words, body language, and attitude often matter more than clothing or appearance. Josh and Gary discuss the importance of challenging personal bias, giving honest but respectful feedback, and coaching technicians one-on-one. They also share insights on building a strong team culture, helping employees feel useful, and creating an environment where people stay motivated and grow as leaders. Expect to Learn: Why soft skills like communication and body language matter more than appearance alone. How first impressions are shaped by words, tone, and micro mannerisms. What business owners can do to build a strong culture and unity within their team. How coaching, leading, and managing each play a different role in employee growth. Why balancing compassion and honesty helps technicians improve and stay motivated. Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:34] - Seven Years Later: Soft Skills Discussion [03:00] - Dressing for the Job: First Impressions [05:18] - Tattoos & Changing Workplace Norms [07:27] - Judging Character Over Appearance [11:17] - What "Soft Skills" Really Mean [15:36] - Employee Rut: Passion vs. Employer [19:02] - Coaching vs. Leading vs. Managing [22:42] - Compassion vs. Candor Balance [25:11] - Why "Candor is Kindness." This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/ Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/ Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/ CFESA: https://www.linkedin.com/company/cfesa/ Website: Windy City Equipment (WCE, Inc): https://wcecommercial.com/ Blue Is The New White: https://www.blueisthenewwhite.com/ CFESA: https://cfesa.com/ To learn more about Josh, BITNW Academy, or Everything They Don't Tell You Podcast visit https://joshzolin.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode, we sit down with the brilliant Fran Houser for a conversation that feels especially relevant if you're trying to be successful at work without losing yourself along the way. We talk about ambition, empathy, boundaries, and the exhausting double bind women still face in the workplace—where you're expected to be both warm and bulletproof. Fran brings such grounded wisdom from her decades in corporate leadership, startup investing, and now her portfolio career, and we found ourselves nodding along the entire time.Together, we explore what it really means to lead with kindness and strength, why empathy is not a weakness but a strategic advantage, and how women can rethink networking, ambition, and career pivots in a way that actually fits real life—especially at midlife. This conversation is honest, practical, and deeply validating. You'll walk away feeling both seen and energized to rethink how you show up at work and beyond. Episode Highlights:[0:00] – Welcome to Insights from the Couch and why this conversation matters at midlife [2:10] – Fran's upbringing, immigrant parents, and early lessons about work and responsibility [6:45] – The origin of The Myth of the Nice Girl and redefining leadership for women [10:40] – How empathy creates trust, influence, and better outcomes at work [15:30] – The fine line between kindness, people-pleasing, and setting boundaries [19:50] – A real workplace story that shows how “being nice” can backfire—and how to repair it [26:30] – Ambition, likability, and the double bind women still face [31:00] – Why women still hesitate to speak up and how perfectionism gets in the way [34:00] – Networking at midlife: why it matters and how to do it in a way that fits you [39:00] – Portfolio careers, career pivots, and designing work that supports your life [47:30] – Fran's upcoming book on time, perfectionism, and doing less better Links and Resources:Fran's LinkedIn: https://www.linkedin.com/in/franhauser/ Fran's Instagram: https://www.instagram.com/fran_hauser/ If today's discussion resonated with you or sparked curiosity, please rate, follow, and share "Insights from the Couch" with others. Your support helps us reach more people and continue providing valuable insights. Here's to finding our purposes and living a life full of meaning and joy. Stay tuned for more!Ever stayed quiet to keep the peace and felt yourself disappear? The Cost of Quiet is for anyone who avoids conflict and pays the price. Reclaim your voice, strengthen your relationships, and experience real peace. Order your copy and join the movement: https://www.colettejanefehr.com/new-book
In this episode of The Business Coach Podcast, business coach Linda Krei shares why the pursuit of excellence is more powerful than perfection. She discusses the importance of investing in leadership development, holding space for growth, and protecting time for self-improvement. Linda highlights how coaching unlocks potential from within and helps business leaders build stronger teams, sustainable success, and a lasting legacy.Coaching is more than a job, it's a calling. Discover how you can become a certified ActionCOACH and change lives, starting with your own. Get started by clicking here. https://lp.actioncoach.com/franchise-apply About Linda Krei:Linda Krei is a business and executive coach passionate about developing the next generation of leaders. With a focus on people, processes, and purposeful growth, Linda helps business owners and leadership teams move beyond perfectionism and embrace the pursuit of excellence. She believes coaching is about unlocking the wisdom within, creating safe spaces for growth, and empowering leaders to build lasting legacies. Known for her thoughtful, people-centered approach, Linda is dedicated to helping individuals and organizations reach their highest potential.Learn more: https://www.linkedin.com/in/lindakrei-mbaAbout ActionCOACHActionCOACH is a global business coaching firm founded in 1993 by Brad Sugars. It offers coaching services to all types of businesses, providing guidance and support in various aspects of business management, including marketing, sales, finance, team building, and systems development. ActionCOACH operates through a network of trained business coaches who work directly with clients to help them achieve their business goals and overcome challenges. The company's vision is to "create world abundance through business re-education," aiming to empower entrepreneurs and business owners to build profitable enterprises that work without them. Learn more about ActionCOACH: https://www.actioncoach.com/Become A Coach: https://www.actioncoach.com/
Send a textFor years, we treated emotional intelligence like a cultural add-on.Nice to have. Important, maybe. But not central to performance.That framing doesn't survive the AI era.In this episode of FUTUREPROOF., I sit down with Dr. Bushra Khan, founder of Leading with BK, to examine what actually differentiates leaders as automation compresses the knowledge gap. When AI can draft, analyze, summarize, and even simulate difficult conversations, the advantage shifts. It moves from what you know to how you show up.Bushra has spent over 15 years helping leaders translate emotional intelligence from buzzword into operating system. We talk about why “soft skills” should be understood as strategic skills, how negativity bias quietly distorts leadership judgment, and why loneliness inside high-performing teams is less about remote work and more about emotional avoidance.We also explore some uncomfortable tensions:If AI amplifies leaders, what exactly is it amplifying?When does candor become bluntness — and erode trust instead of building it?Why do leaders underestimate the emotional consequences of automation?What does bravery look like when decisions are both rational and painful?Bushra argues that most organizations are still trying to fix people instead of fixing environments. They invest in workshops while ignoring incentives. They push productivity while neglecting psychological safety. They assume proximity equals connection.But as AI takes over more technical tasks, influence becomes the real differentiator. And influence is emotional before it is analytical.This conversation isn't about positivity or platitudes. It's about leadership under pressure — layoffs, automation, rapid skills shifts — and what it takes to signal trust and authority through noise.Because the future of work won't just test our systems.It will test our emotional maturity.
#119.Josh sits down with regulars Matthew and Michael Jacober, along with special guest Eli Feldman, a Boston-based restaurateur and AI advocate. The group dives into a wide-ranging conversation that starts with the prestige of 17th-generation winemaking and quickly shifts into the high-stakes world of modern hospitality. They explore the Noma pop-up in LA, debating whether a $1,500-a-head experience funded by American Express is a genuine culinary event or a "state of mind" marketed for brand clout.Eli shares a fascinating deep dive into his "Bite" and "Fails" philosophies, detailing how he used AI to analyze kitchen line movements and KDS data to slash ticket times by 75%. The conversation takes a serious turn as the group shares legal war stories involving real estate disputes, blood on the walls, and the emotional complexities of employee-employer breakups. They close with a sobering look at the "Barbell Economy"—the disappearance of mid-tier restaurants in favor of private equity-backed groups and the impending wave of white-collar workers entering the hospitality industry out of necessity.Links and resources
How do you become your stakeholders' whisperer?Your data is talking, but is anyone listening?Meet Bill Shander!Bill is an Author, Speaker, LinkedIn Learning Instructor, Data Storytelling workshop leader and Stakeholder Whisperer.With 30 years of experience in information design, data storytelling, and data visualization, he helps clients and learners communicate effectively with their audiences through engaging and insightful visual experiences. Bill teaches teams and individuals how to transform data into compelling visuals, engaging narratives, and actionable insights — so they can cut through the noise, grab attention, and drive real impact.As a LinkedIn Learning Instructor, Bill has created ten courses and counting on data visualization, storytelling, and information design. These courses have been highly rated by participants and have been viewed well over 1 million times. Additionally, he teaches data visualization and communication at the University of Vermont.On this episode, Bill shares his mission on data storytelling and why soft skills have become the main differentiator.Listen as Bill shares:- different information needed by different stakeholders- why your presentations bore your audience- understanding your stakeholders' needs- why soft skills are not really soft- career progression vs communication skills- how to excel at data storytelling- how to truly engage your stakeholders- accessing the LinkedIn Learning Platform- why the younger generation does not prioritise soft skills...and so much more!Connect with BIll:Website: https://billshander.comAdditional Resources:"Stakeholder Whispering" by Bill Shander on AmazonListen to the Podcast, subscribe, leave a rating and a review:Apple: https://podcasts.apple.com/us/podcast/how-to-communicate-with-stakeholders-stakeholder/id1614151066?i=1000750102610Spotify: https://open.spotify.com/episode/5s3gQfmCbtLfGJqF6rVn7g?si=JkXZ92VrQe6-Cd3Dd8VkmQhttps://open.spotify.com/episode/5s3gQfmCbtLfGJqF6rVn7gYouTube: https://youtu.be/yW4Veo3w3cY
Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress. In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing simple leadership shifts & daily actions that will help you finally get the best out of your team! Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here! www.baproinc.com/ep185 Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com
When companies use realistic job simulations, they can finally see beyond CVs and surface true talent, regardless of background. Removing bias from recruitment isn't theoretical; it's achievable. Grounding hiring decisions in real-world, data-driven simulations gives every candidate a fair shot and helps teams identify who will actually succeed in the role. Smart hiring isn't about who interviews best. It's about who performs best. Stephane Rivard, CEO and co-founder of HiringBranch, a Montreal-based company using AI and job simulations to transform high-volume recruitment, shares the evolution of Hiring Branch, why traditional interviews fall short, and how data-driven, skill-based hiring can result in fairer, and more consistent outcomes. Other topics we covered in our conversation: Evolution from language and soft-skills training to data-driven, skills-based assessments. Why success in customer-facing roles goes beyond empathy to skills like rapport, grit, and critical thinking. The difficulty of replacing traditional interviews and reducing bias in hiring. How HiringBranch adapts its platform across industries using deep, role-specific data. Go-to-market insights: experimentation, conferences, networking, and customer outcomes. Advice for HR tech firms on partnerships, focus, and differentiation. And much more! If you're interested in fair and effective hiring practices, data-driven HR, or the future of skills assessment, this conversation offers a grounded, experience-based look at what works and what's changing in the world of recruitment. Website: www.hiringbranch.com LinkedIn: www.linkedin.com/in/stephane-rivard-entrepreneur Check out this B2B podcast launch service. About The A Better HR Business Podcast The A Better HR Business shares strategies, tactics, success stories, and more about marketing for HR consultancies and marketing for HR tech companies, and how to get more clients. Follow the show on Apple Podcasts or Spotify so you don't miss future episodes. For show notes and to see details of our previous guests, check out the podcast page here: www.GetMoreHRClients.com/Podcast HR BUSINESS GROWTH RESOURCES Get the new book - Grow A Successful HR Business Your Way Launch your own business podcast: B2B Podcast Agency VISIT GET MORE HR CLIENTS Want more clients for your HR-related consultancy or HR Tech business? Visit the Get More HR Clients website for articles, newsletters, podcasts, videos, resources, and more at www.getmorehrclients.com.
In this episode of the Prison Officer Podcast, host Mike Cantrell speaks with Joe Willis, the Deputy Executive Director of the International Law Enforcement Educators and Trainers Association (ILEETA). They discuss the importance of instructor development in law enforcement, the unique offerings of the ILEETA conference, and the value of networking and community among trainers. The conversation highlights the diverse classes available, including certifications, and the significance of emotional intelligence and decision-making in corrections. They also touch on the future of training, including innovations in technology and the importance of collaboration across different sectors of law enforcement.The nights matter as much as the days. Emerson Hour hits hard with nine-minute talks that spark laughter and tears. Tuesday stacks an author meet-up, whiskey night, and a competitive cornhole tournament. Wednesday shifts to a relaxed lounge and cigar night, and Thursday's Symbols of Service brings a patch and coin exchange plus trivia to honor identity and build bonds. It's deliberate by design: connect, learn, reflect, repeat.We bridge a divide that should not exist: patrol, corrections, and community supervision share core skills. Decision-making under pressure, emotional intelligence, defensive tactics, less lethal judgment, and investigative thinking belong to the entire justice ecosystem. Add the future-ready edge—VR, synthetic training environments, and panels led by researchers and seasoned trainers—and you get practical tools you can apply on day one.Ready to join a world-class community that raises the bar for training? Subscribe, share this episode with a fellow instructor, and leave a review with the one skill you think trainers overlook most. Send a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.OMNIOMNI is cutting-edge software designed to track inmates and assets within your prison or jail. Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!
Vertrauen ist kein „Soft Skill“, sondern ein harter Erfolgsfaktor. In dieser Episode spricht Stefan mit Marc Paczian über den Zustand von Führung in Deutschland, den dramatischen Vertrauensverlust in Organisationen und die Frage, warum mangelndes Vertrauen immer auch ein Führungsproblem ist.
As the world changes, the role of property and casualty (P&C) actuaries is changing too, from the emerging risks they study—including climate change and self-driving cars—to the technologies they employ to devise solutions. On this episode of Critical Point, Milliman recruiter Liz Shickles speaks with two P&C actuarial consultants, Zora Law from Milliman and Dane Grand-Maison from partner firm Eckler, about their own career journeys, the influence of AI (hint: it won't ever replace learning), and advice for students and other professionals who want to enter the field. You can read the episode transcript on our website.
Gavin found a list of soft skills that automatically make you much more hirable. Do you have these skills?
In this episode of Leadership Bites, Guy Bloom sits down with Dr Steven Farmer DBA MPhil MBA, Chief Executive Officer of Alconex Infrastructure and Solutions Ltd, author of Soft Skills, Hard Numbers. Steve leads a multi utilities business delivering gas, water and electric connections to homes, while expanding into energy transition work across data centres, battery energy storage and solar. Steve shares a straight talking leadership philosophy that blends soft skills with hard numbers. He talks about rising from an apprenticeship and life on the tools, to senior leadership and board level accountability, then pushing himself through an MBA and a doctorate while working full time. The conversation moves into what servant leadership really means when performance dips, why poor behaviour is a fast route to the exit, and how leaders can build psychological safety without lowering standards. They explore the human reality leaders are dealing with right now, a workforce arriving already anxious, the importance of being excellent at receiving bad news, and the practical power of one simple principle: do not make life worse for people at work. Steve also unpacks his doctorate research into values based recruitment in construction, and why the industry needs a new story if it wants young talent to choose trade and craft over debt and drift. Expect clear thinking, grounded experience, and leadership that respects people while still hitting the numbers. Key moments and ideas • The route to CEO, and why effort beats talent when talent coasts • Doctorate level work while leading a business, what it really takes • Values based recruitment and making construction a cause people want to join • Servant leadership without softness, command without control • Psychological safety and performance, do not shoot the messenger • Bad news is like fresh bread, better when it is new • High performance, low tolerance, high nurture, the leadership balance • Creating workplaces where people do not get the Sunday scaries • One leadership book Steve would still recommend: Dale Carnegie, How to Win Friends and Influence People GuestDr Steven Farmer DBA MPhil MBAChief Executive Officer, Alconex Infrastructure and Solutions LtdAuthor, Soft Skills Delivering Hard Numbers HostGuy BloomLeadership Development, Executive Coaching and Team EffectivenessLiving Brave LeadershipLeadership Bites podcast To find out more about Guy Bloom and his award winning work in Team Coaching, Leadership Development and Executive Coaching click below.The link to everything CLICK HEREUK: 07827 953814Email: guybloom@livingbrave.com Web: www.livingbrave.com
In an industry built on speed, what actually sustains long-term success. In this Industry Spotlight, Kortney Harmon sits down with Elizabeth Rosenberg to examine why trust and reputation remain recruiting's most durable advantage.Drawing on decades of experience advising executives on communication and personal brand, Elizabeth offers a grounded perspective on how credibility is built through everyday behavior. The conversation explores where transactional habits quietly undermine relationships, why visibility without intention can weaken trust, and how recruiters shape their reputations long before deals are closed. Rather than focusing on tactics, this discussion reframes personal brand as a reflection of consistency, judgment, and how leaders show up when it matters most.The conversation reveals why lasting relationships—not speed alone—define long-term success, and how investing in trust and authenticity shapes both stronger firms and more durable careers.______________________Follow Elizabeth Rosenberg on Linked: LinkedIn | ElizabethCheck out her website hereFollow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience
Dans cet épisode de L'Entreprise de demain, il est question de leadership exercé à l'ère de l'intelligence artificielle, où la transformation technologique exige des dirigeants une posture profondément humaine, centrée sur le sens, la responsabilité et la capacité à changer des vies.Will Foussier est entrepreneur et expert en développement du leadership basé à New York. Diplômé de l'École hôtelière de Lausanne puis de Harvard, lauréat du Forbes Thirty Under Thirty, il a fondé Ace Up, une plateforme de coaching et de développement de leadership utilisée par plus de 10% des entreprises du Fortune 500 aux États-Unis. Il est également conseiller stratégique à l'Institut du Coaching, membre du consortium de recherche en leadership centré sur l'humain, et de la communauté des 100 coachs de Marshall Goldsmith.L'échange s'appuie sur son expérience d'accompagnement de dirigeants et d'organisations à travers le monde pour analyser ce que l'intelligence artificielle change concrètement dans la pratique managériale. Will décrit comment cette transformation, plus radicale que toutes celles vécues ces dernières décennies, impose aux leaders de repenser leur rôle : non plus seulement piloter l'adoption d'outils, mais définir un "agenda humain" autour de la transformation IA. Il explique pourquoi plus on veut accélérer cette transformation, plus il faut investir dans les humains, dans les collaborateurs.Une large partie de l'épisode est consacrée à la notion de métier de manager à l'ère de l'IA. Will partage sa conviction que l'IA ne remplacera jamais les compétences les plus humaines du leadership : la capacité à donner du sens, à créer des liens authentiques, à inspirer dans les moments difficiles, à faire des choix éthiques. Il revient sur l'importance de développer ce qu'il appelle les "soft skills", qu'il préfère renommer "human skills", comme l'intelligence émotionnelle, l'empathie, la capacité à prendre du recul et à incarner des valeurs.L'épisode aborde également la question de l'impact managérial dans un contexte d'accélération technologique. Will décrit une posture de dirigeant centrée sur la responsabilité : ne pas abandonner dans les moments les plus difficiles, montrer l'exemple même dans les tâches les moins nobles, donner de l'espoir à ses équipes. Il partage deux anecdotes marquantes de son parcours qui illustrent ce que signifie être un leader au service de son équipe.Cet échange apporte des repères concrets aux managers et aux DRH qui s'interrogent sur leur parcours manager à l'ère de l'IA, sur la transformation du management face à l'intelligence artificielle, et sur les conditions d'une pratique de leadership capable de rester profondément humaine tout en embrassant l'innovation technologique. Will partage également sa propre définition du succès : "Combien de vies on peut changer."
Send us a text"Most of us are digging for gold three feet deep... instead of going deep." — David WoodHigh-performance coach David Wood joins RPP to discuss the "Focused CEO" mindset, overcoming trauma, and how to stop being a passenger in your own business.What you'll learn in this episode:How to identify if you are in the driver's seat or the passenger seat of your life.Why high performers often feel scattered and how to fix it in 25-minute increments.David's personal story of Australian upbringing, tragedy, and the path to emotional intelligence.The importance of balancing your worldview with practical systems.Key Episode TakeawaysThe Driver vs. Passenger Mindset: David establishes that most people live as "passengers," reacting to life rather than steering toward a chosen destination.The "Gold Digging" Trap: High achievers often fail by digging a hundred holes three feet deep (shiny object syndrome) instead of focusing on one deep enough to find gold.Childhood Trauma & Hyper-Logic: David recounts the traffic accident that killed his sister when he was seven, explaining how the resulting trauma caused him to shut down his emotions and become hyper-logical for survival.The 25-Year Rebalancing: After achieving "left-brain" success, David spent decades reclaiming "soft skills" like emotional intelligence, vulnerability, and authenticity.The Focus Hierarchy: David introduces his system for radical focus: deciding what your month, week, day, and even your next 25 minutes are about.Accelerating Results: Practical advice on how to reach five-year goals in two years through extreme prioritization and avoiding distractions.Integration for Leadership: Why the "unusual" combination of systems and emotional intelligence is necessary for modern CEOs and entrepreneurs.Comprehensive Video Timestamps00:01:23 – The "Driver vs. Passenger" guarantee: Choosing your destination.00:01:44 – Shiny Object Syndrome and the "Three Feet Deep" trap.00:02:44 – Finding balance: God's guidance and personal control.00:04:12 – David's origins: Growing up in Australia and facing tragedy.00:04:41 – The shutdown: Why trauma creates hyper-logical mindsets.00:05:23 – The search for "Soft Skills": Vulnerability and Authenticity.00:06:45 – Reconnecting with humanity to find true joy.00:07:01 – Goal Acceleration: How to get 5-year results in 2 years.00:07:27 – The "Accidental" Personal Growth program that changed everything.00:08:20 – Cracking the heart open: Transitioning from cynic to seeker.00:15:30 – Defining the Focus Hierarchy for the CEO and Entrepreneur.00:25:45 – The practical 25-minute sprint: How to reclaim your day.00:38:10 – Leadership through authenticity: Connecting with employees and famiSupport the showTHE NOT-SO-FINE-PRINT DISCLAIMER: While we are very thankful for all of our guests, please understand that we do not necessarily share or endorse the same beliefs, worldviews, or positions that they may hold. We respectfully agree to disagree in some areas, and thank God for the blessing and privilege of free will. For more Remarkable Episodes, Inspiration, and Motivation, please visit https://davidpasqualone.com/remarkable-people-podcast/ now!
Why Soft Skills Outlast Technical Skills on Product Teams - Mike CohnAnyone who has worked in product development for more than a few years has seen the same pattern repeat itself.The technical skills that once felt essential gradually—or sometimes suddenly—become obsolete. Tools change. Frameworks fall out of favor. Architectures that once seemed modern start to look dated.This isn't new, but it is accelerating.The half-life of technical skills keeps shrinking, especially in technology. In the 1980s, it took ten years for half of what you knew to become outdated. Today, it is four years, and will soon fall below two years according to a Stanford professor. This raises an important question for leaders:Where does investment in people have the greatest long-term impact?Technical skills are necessary, of course. But they are rarely durable.Soft skills behave very differently.When someone learns how to collaborate well, make good decisions, facilitate discussions, or lead others, those skills don't decay at the same rate. Instead, they tend to compound. They become part of how that person works.Learning how to learn is a good example. Once someone develops that capability, it stays with them. The same is true for decision-making, leadership, and collaboration. These are skills that can continue to improve over time—but they don't become irrelevant.I once saw just how important this was during a demo to a group of nurses.A programmer demonstrated new functionality and showed text on the screen that suggested giving Saltine crackers to a newborn—clearly clinically inappropriate.He tried to explain that it was just placeholder text. The real point, he said, was the workflow, not the words.But to the nurses, the words mattered a great deal.Their professional identity is grounded in “do no harm.” What they saw on the screen violated that principle. They were ready to escalate the issue and cancel the project.What saved the project wasn't a technical fix.It was the project manager's soft skills.He calmed the situation, acknowledged the nurses' concerns, explained what had happened, and persuaded them to come back a week later for a revised demo.The failure wasn't technical—it was a failure of empathy.Product development is full of uncertainty. We work with evolving requirements, incomplete information, and users whose trust we must earn and keep.Soft skills reduce risk in these environments.Empathy helps teams understand users. Clear communication builds trust. Collaboration prevents small misunderstandings from becoming major setbacks.And when these skills improve, the benefit isn't limited to one person.If someone learns a new technical skill, that benefit often stays with them. But when someone learns to collaborate better, the entire team benefits. Everyone gets better.This is one reason leaders often underestimate the return on investing in soft skills.The payoff isn't always immediate or easy to measure. It tends to show up most clearly under pressure—when teams need to have hard conversations, discuss options honestly, and make good decisions quickly.That's also when the absence of soft skills is most costly.Some leaders think these skills can wait until things slow down. In reality, pressure is when they matter most.Teams with strong soft skills can disagree productively, make tradeoffs together, and move forward with confidence—because trust was built earlier.Everyone on a product development team benefits from strong soft skills, but some roles depend on them especially heavily.How to connect with AgileDad:- [website] https://www.agiledad.com/- [instagram] https://www.instagram.com/agile_coach/- [facebook] https://www.facebook.com/RealAgileDad/- [Linkedin] https://www.linkedin.com/in/leehenson/
Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress. In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing how you can lead even when emotions are high! Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here! www.baproinc.com/ep184 Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com
In this conversation, Chris Glanden interviews Matt Brown, a cybersecurity professional with extensive experience in both offensive and defensive security. Matt shares his journey into the cybersecurity field, discussing the importance of continuous learning, the transition from blue team to red team, and the critical skills needed for pen testing. They also explore the role of certifications, the evolution of online learning, and the impact of YouTube as a platform for education. Matt emphasizes the importance of understanding business operations in cybersecurity and shares insights on creating engaging content for aspiring professionals.00:00 Introduction to Matt Brown and His Journey03:50 Transitioning from Blue Team to Red Team10:28 The Importance of Soft Skills in Pen Testing11:28 Certifications vs. Practical Learning15:21 The Rise of Online Education in Cybersecurity20:19 YouTube Success and Audience Engagement26:14 Future of Security Training28:41 Fun and Unique Bar Experiences31:37 Connecting with Matt Brown OnlineSYMLINKS[Brown Find Security Training] – https://brownfinesecurity.com/An online, hands-on hardware hacking and IoT security training platform created by Matt Brown, designed to make practical offensive security training accessible without expensive in-person courses. [Matt Brown YouTube Channel] – https://www.youtube.com/@mattbrwnA cybersecurity education channel focused on hardware hacking, IoT security, and penetration testing, known for long-form, unedited, real-world demonstrations and learning-through-problem-solving.matt-chris[Matt Brown on X (formerly Twitter)] – https://x.com/nmatt0Matt Brown's social platform where he shares insights, updates, and discussions related to cybersecurity, hardware hacking, and offensive security training.matt-chris[Matt Brown on LinkedIn] – https://www.linkedin.com/in/mattbrwn/Matt Brown's professional profile used for industry networking, sharing cybersecurity knowledge, and connecting with professionals interested in penetration testing and hardware security.
Two gym riots. Same tools. Completely different outcomes. That's the pivot point Robert Sorensen brings to the table as we dive into less lethal tactics, executive buy-in, and the real cost of undertraining in corrections. Robert spent 27 years in government service—lieutenant, emergency preparedness officer, NTOA section chair, and internal affairs special agent—and he's candid about fear, failure, and what finally worked.We walk through the practical lessons that turned chaos into control: how inmate mindset dictates munition effectiveness, why tabletop drills and contingency planning decide outcomes, and the simple way to flip leadership from “no” to “go” on modern tools. Robert lays out the case for 40mm accuracy, not as a cool upgrade, but as a liability reducer that protects staff and inmates by making point-of-aim, point-of-impact a reality when it matters most.From there, we confront today's front-line threats. Fentanyl exposure has already taken lives, and Robert breaks down decon protocols and sodium-chlorite solutions designed to oxidize powders in seconds—plus a defense cleanse that shrinks OC and PAVA recovery from 30–40 minutes to minutes. Then we go vertical: drones are now the easiest path for contraband into secure facilities. Robert outlines entangling 40mm counter-UAS rounds and autonomous intercept systems that bring down drones with minimal collateral risk, along with the policy gaps and budget choices holding agencies back.SoRite Products - https://sorite.com/NTOA - National Tactical Officers Association - https://www.ntoa.org/Email Robert - rsorensen@sorite.comSubscribe, share with your team, and leave a review with the one upgrade you'd prioritize now.Send us a text PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.OMNIOMNI is cutting-edge software designed to track inmates and assets within your prison or jail. Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showAlso, check out Michael's newest book - POWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and Beyond https://amzn.to/4mBeog5 See Michael's newest Children's Books here: www.CantrellWrites.com Support the show ======================= Contact me: mike@theprisonofficer.com Buy Me a Cup of Coffee https://www.buymeacoffee.com/mikeml Keys to Your New Career: Information and Guidance to Get Hired and Be Successful as a Correctional or Detention Officer https://amzn.to/4g0mSLw Finding Your Purpose: Crafting a Personal Vision Statement to Guide Your Life and Career https://amzn.to/3HV4dUG Take care of each other and Be Safe behind those walls and fences! #prisonofficerpodcast #leadership #podcast @theprisonofficerpodcast Contact us: mike@theprisonofficer.comFacebook: https://www.facebook.com/ThePrisonOfficerTake care of each other and Be Safe behind those walls and fences!
Storytelling and feedback have become essential differentiators for lawyers navigating an increasingly competitive legal market. In the latest episode of the LMA Podcast, Julie Chodos sits down with Anne marie Houghtailing to discuss how intentional communication shapes the business of law — from winning work and elevating client relationships to developing talent and building healthier firm cultures. Tune in to learn: - How storytelling strengthens business development, differentiates attorneys in crowded markets, and helps firms move beyond information‑heavy pitches. - Why consistent, real‑time feedback is a business imperative, impacting productivity, talent development, and the client experience. - Where firms lose money and momentum when communication breaks down — and how to correct it. - The myths that hold lawyers back from giving and receiving the information needed to grow. - Practical ways to integrate storytelling and feedback into pitches, training, team leadership, and day‑to‑day client service.
We all start life curious. Asking questions. Exploring. Wondering why. Yet somewhere along the way — especially at work — curiosity can begin to fade. Not because we stop caring, but because we're rewarded for certainty, speed, and having the answers. In this episode of Sticky From The Inside, Andy Goram is joined by leadership strategist, researcher, and TEDx speaker Dr Debra Clary to explore why curiosity isn't a “nice-to-have”, it's a leadership superpower. Drawing on decades of experience inside global organisations like Frito-Lay, Coca-Cola, Jack Daniel's, and Humana, Debra shares why curiosity can be learned, measured, and deliberately strengthened. Together, they unpack how curiosity drives performance, engagement, trust, and better decision-making — and why leaders who stop asking questions often unintentionally shut others down. They also explore Debra's research-backed Curiosity Curve, the four drivers of optimal curiosity, and why curiosity matters even more in a fast-moving, AI-driven world. If you care about building teams where people feel seen, heard, and able to contribute, this conversation will change how you think about leadership. ----more---- Key Takeaways Curiosity is learned, not innate. Debra's research shows curiosity can be developed, measured, and strengthened at every level. Certainty kills contribution. When leaders prioritise speed and answers over questions, they unintentionally shut people down. Great leaders play the long game. Asking questions builds confidence, capability, and future leaders — not just short-term efficiency. Curiosity is a human advantage in the AI age. AI delivers answers; humans still need to ask the right questions and apply discernment. ----more---- Key Moments The key moments in this episode are: 01:11 – Why curiosity is natural — and why it matters at work 07:57 – “Can curiosity be learned?” The question that changed everything 10:54 – What an Italian train journey taught Debra about certainty 13:36 – “Curiosity killed the cat” — the part we all missed 17:41 – Why disengaged employees feel unseen and unheard 26:15 – The Curiosity Curve explained 34:30 – Why senior leaders score higher on curiosity 38:51 – Curiosity, AI, and discernment 42:49 – Debra's 3 Sticky Notes for curious leadership ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dr Debra Clary on LinkedIn here Follow Dr Debra Clary on Facebook here Follow Dr Debra Clary on YouTube here Find the Dr Debra Clary's website here Find The Curiosity Curve here ----more---- Full Episode Transcript Get the full transcript of the episode here
In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health, for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery, explains why tone is the packaging that determines whether a message gets opened, and explores how ego blocks empathy in moments of conflict. The episode ends with a simple, powerful challenge: if you want to elevate your career and relationships, start by becoming a better listener. www.YourHealth.Org
Today, I'm joined by Camille Fetter—founder and CEO of Talentfoot Executive Search. With more than 20 years of experience evaluating top-tier talent, Camille has developed a deep understanding of what makes great leaders stand out—and communication is right at the center of it.In this episode, Camille shares the communication traits that define A-players, why listening is the foundation of leadership, and how strategic silence can elevate your executive presence. She also opens up about how operating as her authentic self—not two versions of herself—transformed both her career and her impact. We explore how leadership mirrors parenting, why storytelling drives influence, and how asking better questions creates alignment and action.Camille brings a rare mix of warmth, wisdom, and business acumen to the conversation—and I know you're going to take away some practical strategies you can apply right away.Let's dive in.Additional Resources:► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/► Connect with Camille: https://www.linkedin.com/in/digitalmarketingrecruiter1/► Subscribe to Communicast: https://communicast.simplecast.com/► Learn more about Communispond: https://www.communispond.com
Most entrepreneurs were trained to be great at their craft… but not trained to lead people. This series is here to bridge that gap!The #BossToLeader series is designed to help you shift from the overwhelmed, doing-everything-yourself boss… to a confident leader who knows how to delegate, create accountability, empower your team & lead with vision instead of stress.In each episode, you'll get practical tools, strategies & honest insight into the real-life obstacles entrepreneurs face like trusting your team, letting go of control & showing up as the leader your business actually needs.So, if you're ready to stop surviving in your business and start leading with clarity and confidence, this series is for you.In this episode, I'm sharing how you can get results from your team without babysitting them! Need one-on-one help with navigating being a new leader? Schedule your complimentary clarity call with me here! www.baproinc.com/ep183 Apply to join the New Leader, BIG IMPACT Coaching Program to level up your leadership & build an engaging team... even if the culture is toxic & without management's support! https://baproinc.com/newleaderbigimpact Questions about this episode? Topic suggestions for future episodes? Send them to culture@businessadvocatespro.com Let's chat about this episode on “X”: @BAPROINC or IG: @CultureBuildingPRO The Culture Building like a PRO Podcast: Simple ways to transform your company culture... Today!| Company Culture | Culture Building | Organizational Culture | Employee Engagement | New Leaders | Effective Leadership | Servant Leadership |baproinc.com
In this episode, Heather sits down with returning guest Ali Cammelletti, a hospitality consultant, speaker, and the founder of Spark Your Mindset. With more than 30 years of experience in hospitality, Ali brings powerful insights into how soft skills - like empathy, emotional intelligence, and communication - can make or break a vacation rental business. While software training and hard skills often dominate onboarding and development, Ali makes the case for why soft skills are just as essential across every role in a short-term rental company - from the cleaners to the C-suite. Whether you're leading a remote team, onboarding new hires, or managing a growing portfolio, you'll walk away from this episode with a deeper understanding of where emotional intelligence fits in, how to recognize soft skill gaps, and practical ways to start coaching your team - even if you've never thought of yourself as a coach. ________________________________________________________________________________________________________
Enroll here: https://www.softenedexperience.com/Soft isn't passive. It's grounded, discerning, and deeply confident. It doesn't chase attention - it carries presence. And when identity is anchored, confidence becomes effortless.If this message resonates with you, you're invited into the The Softened Experience.
In Session 320, I sit down with Landon Cowan and Tiffany Kodak to talk about an area of behavior analysis that doesn't get nearly enough attention: professional (or "soft") skills. We spend a lot of time in our field teaching and refining technical, clinical, or "hard" skills—and for good reason. But far less time is devoted to the interpersonal, communication, and problem-solving skills that ultimately determine how effective we are as clinicians, supervisors, and collaborators. In this conversation, Landon and Tiffany share their research aimed at identifying, defining, and measuring these professional skills, along with some eye-opening findings about where skill gaps exist.