Podcasts about Soft skills

What does it mean to perform "the person you are" as well as "the person you are not"?...Today, Abbie, Cathy, and Sarah discuss the difference between play, improvisation, and performance and the role that each can have in our personal and collective growth....Cathy Rose Salit is an executive coach, improviser, jazz vocalist, and play activist. She founded The Global Play Brigade, an online community across 100 countries providing free workshops, technical and network support to grassroots activists utilizing play and performance. As founder/CEO Emerita of the leadership consultancy Performance of a Lifetime, she led the growth of the company for over 23 years, working with thousands of leaders and teams in top brand companies. Cathy is the author of Performance Breakthrough: A Radical Approach to Success at Work, and her work has been featured in the Harvard Business Review, Forbes, and the Wall Street Journal. She's been active as a grassroots organizer since she was a teenager; building alternative schools, social therapy centers, independent political campaigns, the East Side Institute and Performing the World and the Applied Improv Network. Cathy lives in St. James, NY and performs at venues including The Jazz Loft and Science Plays Festivals and Madiran The Wine Bar.Sarah Filman (she/they) is a leadership coach, facilitator, and improviser who uses play as a catalyst for human development. As founder of Playful Perspectives and volunteer with Global Play Brigade, Sarah designs experiences where leaders reconnect with possibility, teams navigate conflict with curiosity, and strangers across continents discover what emerges when they yes-and each other. Drawing on nearly two decades of leadership experience in tech and education (Code.org, Microsoft), Sarah brings strategic thinking and a playful spirit to supporting growth at individual, team, and community levels. Their "Soft Skills for Hard Conversations" workshop series was funded by Boston's Office of Arts and Culture. ...Take the SLST Survey and give feedback on the Podcast here....Learn about the CMM Conference here....Stories Lived. Stories Told. is created, produced & hosted by Abbie VanMeter.Stories Lived. Stories Told. is an initiative of the CMM Institute for Personal and Social Evolution....Music for Stories Lived. Stories Told. is created by Rik Spann....⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Explore all things Stories Lived. Stories Told. here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Explore all things CMM Institute here.

Angela Drexel shares her path to BlackRock Construction and how LiveWire evolved into a broader company with ambitious growth goals. She discusses hiring for curiosity, transferable skills, and culture fit, along with building career paths and leadership development frameworks inspired. Angela also covers addressing negative behavior quickly, deciding when to coach or let someone go, and using performance improvement plans as a coaching tool. The conversation moves into drawing inspiration from the Chicago Bulls to technology adoption, AI, system unification, and how a holdco structure supports growth, shared services, and M&A.

In this episode, I talk to Dr. Jay Mesrobian, former National Medical Director and Chief Clinical Officer for TeamHealth Anesthesiology, about why the skills we call "soft" are the hardest ones to learn, and how literature, philosophy, and a willingness to talk about your own mistakes can make you a better leader. We also cover meetings, mentorship, Duke Ellington, and why coaching T-ball may be the hardest management job there is.

"Trust isn't a soft skill, it's the foundation of great relationships, and great relationships are the key to success." In this episode of Leadership in Quarters, host Josh Seldin sits down with executive coach, keynote speaker, and author Ken Sher to explore how leaders can build authentic trust, transform organizational culture, and drive peak team performance. Drawing from 30 years of experience developing leaders at Johnson & Johnson and Bristol Myers Squibb, Ken breaks down his actionable TRUST Success Model. He reveals why transparency in chaotic times builds unshakeable credibility, how to satisfy core human psychological needs, and why autonomy is the ultimate demonstration of executive trust. In this deep dive into modern organizational health, you'll discover: ✅ The TRUST Success Model: A practical 5-part framework—Transparency, Results, Understanding, Simplicity, and Teams—to elevate leadership performance. ✅ Soft Skill vs. Core Foundation: Why trust drives tangible business outcomes despite being hard to measure. ✅ Leading Through Uncertainty: How being vulnerable and transparent during high-stakes disruption builds team buy-in. ✅ Self-Determination Theory in Action: Supporting the 3 basic human needs—Autonomy, Relatedness, and Competence—to eliminate micromanagement. ✅ Spotting Trust in Hiring: How to evaluate EQ, self-awareness, and cultural fit during executive interviews. ✅ High-Trust Organizational Markers: What healthy, autonomous, and high-performing teams look like from the inside out. TIMESTAMPS & CHAPTERS: 00:00 - Introduction: Welcome Ken Sher to Leadership in Quarters 01:10 - What is the TRUST Success Model? Lessons from Johnson & Johnson 02:50 - Is Trust Really a "Soft Skill"? Measuring Its Business Impact 04:15 - Transparency in Crisis: Communicating When You Don't Have All the Answers 07:10 - Ego, Vulnerability, and Building Real Credibility as a Leader 08:25 - The Breakdown of the TRUST Acronym: Results, Understanding, Simplicity, Teams 10:45 - Autonomy vs. Micromanagement: Giving Teams Room to Execute 12:00 - Self-Determination Theory: Meeting the 3 Core Human Needs at Work 14:35 - What a High-Trust Culture Looks Like from the Outside 17:00 - Constructive Conflict: Why Healthy Teams Challenge Ideas 18:20 - Hiring for Trust: Uncovering EQ and Authenticity in Interviews 20:15 - Final Takeaways & How to Connect with Ken Sher

Dr. Sandra C. Signore (Dr. Sandra C. Signore, M.A.) zeigt im Gespräch mit Mario Jung (OMT GmbH), warum Human SEO für Dich als Online Marketer:in immer relevanter wird. Während klassische SEO primär auf Auffindbarkeit und technische Faktoren setzt, betont Human SEO die Bedeutungsebene eines Inhalts – also das, was Menschen wirklich bewegt. Sandra erklärt, dass Entscheidungen nie rein rational getroffen werden. Emotionen, unbewusste Motive und Vertrauen bestimmen maßgeblich, ob Inhalte als relevant empfunden werden. Genau hier entsteht der USP, der KI generierten Texten oft fehlt: die menschliche Fähigkeit, Bedeutung zu erzeugen statt nur Informationen zu liefern. Im Podcast wird klar: KI kann skalieren, strukturieren und recherchieren – aber sie kann nicht die menschliche Erfahrung, Intuition und Kontextkompetenz ersetzen. Sandra beschreibt, wie generische KI Texte häufig „in der statistischen Mitte“ landen und dadurch austauschbar wirken. Menschen hingegen bringen Haltung, Priorisierung und echte Perspektive ein. Besonders spannend für Dich als Marketer: Die Suchintention besteht aus Query, Intent und Need. Der Need ist oft emotional – Sicherheit, Bestätigung, Orientierung – und wird durch reine Informationsantworten nicht erfüllt. Genau hier entsteht die Chance, Inhalte zu schaffen, die wirklich wirken. Für die Praxis empfiehlt Sandra einen klaren Human SEO Workflow: Der Mensch definiert Problem, Zielgruppe und Perspektive. KI unterstützt bei Recherche, Strukturierung und Varianten. Anschließend veredelst Du den Content mit menschlicher Erfahrung, Kontext und einer „humanen Note“. Trends zeigen laut Sandra eindeutig: Die Bedeutung des Menschen steigt, nicht sinkt. Unternehmen sollten daher stärker in menschliche Kompetenz investieren – in Kommunikation, Psychologie, Soft Skills und Qualitätskontrolle. Human SEO wird zum entscheidenden Differenzierungsfaktor in einer Welt, in der KI Content „Sand am Meer“ ist. Wenn Du verstehen willst, wie Du KI Content endlich unverwechselbar machst und echte menschliche Relevanz erzeugst, hör Dir diese Podcast Folge unbedingt an. Sie ist ein Pflicht Hörstück für alle Online Marketer:innen, die nicht nur gefunden werden wollen – sondern überzeugen.

What makes someone memorable in business? Sometimes, it starts with something as simple as remembering their name. In this episode of The Coffee o'Clock Podcast, Burcu Onaranel Erten sits down with Eric Poris — dad, Founder & CEO of Easyworld Academy, author, and speaker — to explore the power of soft skills, human connection, and turning life's challenges into strengths. Eric's mission is to help non-native English speakers thrive in business, but his approach to communication goes far beyond language. Growing up without a father, having a disabled brother, and being raised by a caring, hard-working mother shaped Eric's empathy and his ability to recognize people's needs and strengths. Today, those experiences influence how he leads, connects with clients, and builds his business. In this conversation, Eric also shares one simple but powerful skill you can use at your next networking event, conference, or business meeting: remembering people's names. In this episode, we talk about: • How to remember people's names and make stronger connections • Why soft skills matter in business and networking • Turning personal challenges into professional strengths • The role of empathy in entrepreneurship and leadership • Communicating confidently as a non-native English speaker • Building meaningful relationships in business • How our life experiences can shape the way we lead and serve others Whether you're an entrepreneur, speaker, leader, or professional looking to become a better communicator, this conversation is a reminder that people may not remember everything you say — but they will remember how you made them feel.

Pour l'épisode #349 je recevais Sébastien Deleuze. On en débrief avec Salim.

In this episode, Jason Leydon and Ryan Bucciantini explore the evolution of hip hop, the importance of soft skills in coaching, and the challenges athletes face in recognizing progress. They also delve into societal perceptions of female sports, the impact of social media, and the ethics of gambling and endorsements by athletes.   Key Topics Hip hop storytelling and evolution The importance of soft skills in coaching Recognizing and celebrating athlete progress Societal perceptions of female sports The influence of social media on athlete mindset Ethics of athlete endorsements and gambling Long-term athlete development strategies Communication and honesty in coaching The cultural significance of regional hip hop sounds The mental challenges of competitive sports The role of resources and genetics in athletic success Sound Bites "Back in the day, storytelling was so much better." "Set clear benchmarks to measure athlete progress." "Reflect on your program's effectiveness regularly." Chapters 00:00 Introduction and Hip Hop Music Opinions 02:01 Discussion on Favorite Hip Hop Artists and Storytelling 03:56 Controversy Around Sydney Sweeney's Media Presence 05:56 Societal Perceptions of Female Sports and Athletes 07:53 Highlighting Athleticism in Female Sports 09:58 Gambling, Endorsements, and Athlete Ethics 11:56 Winning and Recognizing Progress Over Time 13:54 Challenges in Long-Term Athlete Development 16:02 Setting Realistic Goals and Benchmarks 18:08 The Importance of Soft Skills in Coaching 20:04 Communicating Progress and Building Confidence 22:00 Managing Expectations and Genetic Potential 24:06 The Role of Honesty and Transparency in Coaching 26:02 Reflections on Program Design and Athlete Resources 28:00 Closing Remarks and Coaching Advice

This week, I spoke with Grace Abbott, founder of How To Go Freelance, about turning the skills you already have into a career, and how to modernize an existing business or brand without blowing it all up.We covered procrastination, niching down without shrinking yourself, making your work more visible, and knowing when to let go of clients, projects, and identities that have become too small. Grace also makes the case for trusting your soft skills, research, and taste in a changing job market and explains why sometimes the biggest thing standing between you and your next chapter is trying too hard to fix yourself.SHOW NOTES and RESOURCES: Grace Abbott | Substack | IG @howtogofreelanceKatie's Substack | IG: @letitouttt and @katiedalebout | Zine shop | Work with KD one-on-one | in a group Listen to Episode 337 to hear about working one-on-one with KatieRead about one on one coaching here and book a free session with her here.Listen to Episode 403 to hear more about working with me (Katie) in a group :Read about group coaching (Creative Underdogs/In Process here) | sign up for the waitlist

Le leadership ne se construit pas uniquement dans les compétences. À compétences égales, la présence peut décider de ce que les autres retiennent d'une personne.Dans cet épisode, Delphine Zanelli reçoit Caroline Rey, cofondatrice de la marque 17h10 et autrice de Le pouvoir du style, faites de votre image un outil d'influence et de réussite.À la rentrée, de nombreux professionnels souhaitent prendre davantage leur place, faire entendre leurs idées et renforcer leur impact. Pourtant, la compétence seule ne garantit ni la reconnaissance, ni les opportunités, ni la capacité à entraîner les autres. Le management se joue aussi dans la manière dont une personne est perçue avant même d'avoir démontré tout ce qu'elle sait faire.Caroline Rey présente les cinq piliers de la présence exécutive : le discours, la communication non verbale, le relationnel, le style et la présence digitale. L'apparence y occupe une place précise. Elle devient une traduction visuelle du message qu'une personne souhaite faire passer, de la relation qu'elle veut créer et de l'impact qu'elle souhaite avoir.L'échange montre également comment construire une présence cohérente à partir de trois éléments : l'identité personnelle, le contexte professionnel et la direction souhaitée. Une dirigeante ne choisira pas les mêmes codes selon son secteur, son rôle, son environnement et ce qu'elle veut faire ressentir à ses interlocuteurs. La question devient alors concrète : faut-il chercher la conformité ou la singularité ?La conversation aborde ensuite les biais qui influencent les premières impressions. Biais de halo, biais d'ancrage, biais de conformité, beauté perçue, accent, culture et apparence modifient parfois la façon dont une compétence est interprétée. En prendre conscience permet de mieux comprendre les mécanismes à l'œuvre dans les recrutements, les promotions et les relations professionnelles.Caroline Rey revient aussi sur les gestes qui construisent une présence au quotidien : dire bonjour, choisir ses rituels, accuser réception d'un message, expliquer son fonctionnement, soigner sa posture et rester cohérent entre sa présence réelle et sa présence digitale. La pratique managériale se joue dans ces détails qui rendent une relation lisible et nourrissent la confiance.La vulnérabilité occupe également une place centrale. Une personne peut être pleinement présente tout en traversant une journée difficile. Dire qu'un problème personnel affecte son énergie permet de donner du contexte et d'éviter que les autres interprètent seuls son comportement.Le leadership prend une dimension supplémentaire avec l'intelligence artificielle. Caroline Rey décrit une uniformisation croissante des textes, des photos et des prises de parole. Elle invite à préserver les aspérités, le ton, les imperfections et la cohérence entre le réel et le digital. La présence humaine devient alors un élément du futur du travail.Cet épisode donne des éléments concrets pour clarifier le message qu'une personne souhaite envoyer, choisir les codes adaptés à son contexte, identifier ce que son apparence fait ressentir, travailler sa présence relationnelle et préserver une identité cohérente à l'ère de l'IA.CHAPITRAGE(00:00) La compétence ne suffit pas (05:26) Les cinq piliers de la présence (11:30) L'image comme message (20:05) Construire son triangle (24:08) Déjouer les biais (30:13) Créer une présence cohérente (37:57) Résister à l'uniformisation de l'IA (42:42) Trois questions de rentrée

I detta avsnitt av Hjärnan träffar vi psykologen och organisationsforskaren Kajsa Asplund som nyligen släpper en bok om soft skills i arbetslivet i september 2026. Kajsa definierar soft skills som förvärvade, mellanmänskliga förmågor (inte personlighetsdrag) och visar hur de både skapas och tränas i arbetslivet. Vi pratar om konkreta metoder för att utveckla soft skills, som exempelvis beteendemodellering, coachning, mentor-adept-relationer, självreflektion och after action reviews. Vi pratar också om hur tid och reflektion kan skapa bättre förutsättningar för att kunna utveckla sina mellanmänskliga förmågor. Fysiska möten och kultur behövs också för att möjliggöra lärande. Kajsa betonar också att dessa färdigheter är mätbara och får ökat värde i en värld där AI tar över tekniska uppgifter. Ett avsnitt för chefer, HR och alla som vill utveckla mänsklig kompetens i organisationer.Kontakt med Kristina: skicka mejl till kristina@exist.se https://kristinabahr.se/hjarnpoddenHåll kontakten genom Kristinas Community på https://kristinabahr.se/community eller följ på Youtube: https://youtube.com/@kristinabahr.exist. Hosted on Acast. See acast.com/privacy for more information.

The following article of the Finance & Fintech industry is: 'Empathy Isn't a Soft Skill. It's a US$180B Retention Problem' by Melina Cruz, CEO and Co Founder, Chain. 

Two careers in the NYC Department of Correction put Phil Rizzo and Richard Palmer Jr. in the middle of September 11 from angles most people never hear about: Rikers Island security, emergency deployment into Lower Manhattan, and the unglamorous logistics that made the Ground Zero operation possible. We talk through what it felt like to watch the towers burn and fall, then step into ash, heat, and rubble with little protective equipment and a job that suddenly expanded far beyond jail walls. If you think “9/11 responders” only means a few agencies, this conversation will change your picture of that day.We also pull back the curtain on the DOC work that rarely makes headlines: helping stand up the Stuyvesant High School command post, running generators and supply convoys, supporting the boat lift that moved thousands by water, staffing the morgue operation, and sending teams to the Staten Island landfill for months. The department kept jails running while rotating hundreds of uniformed and civilian staff through 24-7 recovery efforts, a scale that surprises even experienced corrections professionals.Then we get into the aftermath that still isn't over: cancers, long-term illness, and the brutal fight for health care and benefits. Phil and Rich explain why correction officers were overlooked, how rosters and affidavits became lifelines, what it took to push the Zadroga Act and funding extensions, and why private insurance and workers' comp rules left many responders stuck in the middle. If “never forget” is going to mean anything, it has to include the people who kept showing up after the cameras left.Subscribe for more real stories from the profession, share this with someone who still thinks corrections is out of sight and out of mind, and leave a review with the moment that hit you hardest.Richard Palmer Email: chuckremlap@aol.comOne Voice United - https://onevoiceunited.org/Tunnels to Towers Foundation - https://t2t.org/National September 11 Memorial & Museum - https://www.911memorial.org/   ======================Visit Our Sponsors======================This podcast is sponsored by Command Presence Training https://www.commandpresence.net/Command Presence educates and empowers people everywhere, so they can serve the public.= = = = = = = = = = = = = Support the Show= = = = = = = = = = = = =NEW RELEASE — The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons: A Correctional Officer's JourneyBuy on Amazon or Kindle: https://amzn.to/3PLr5tRAvailable worldwide through Books2Read: https://books2read.com/WeightofJusticePOWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and BeyondAvailable on Amazon: https://amzn.to/4mBeog5See Michael's books and author updates at: www.CantrellWrites.com

In dieser Folge des Trending-Topics-Podcasts spricht Jakob Steinschaden mit Chris Schnabl, Investing Partner bei Andreessen Horowitz, über folgende Themen:

Um bom currículo garante uma boa contratação? Nem sempre. Cursos, experiências e qualificações são importantes, mas será que são suficientes para encontrar a pessoa certa para o seu negócio? Neste episódio do Vivendo e Empreendendo, vamos falar sobre um dos grandes desafios dos empreendedores: como contratar profissionais que, além de ter conhecimento técnico, tenham as habilidades comportamentais necessárias para fazer parte do time. Vamos entender, na prática, a diferença entre Hard Skills e Soft Skills, por que competências como comunicação, trabalho em equipe, empatia, adaptabilidade e capacidade de receber feedback podem ser tão importantes quanto a experiência profissional — e como identificar esses atributos ainda durante o processo seletivo. Também vamos discutir os erros mais comuns cometidos pelos empresários na hora de contratar, os impactos de uma escolha equivocada na rotina e nos resultados do negócio e o que pode ser feito para reduzir a rotatividade e formar equipes mais engajadas. Para essa conversa, recebemos Ana Cecilia Petersen, consultora de carreira e líder de projetos da PUCRS Carreiras, e Cristiana Escobar, gerente de Relacionamento com Clientes do Sebrae RS. Um episódio para quem já contratou pelo currículo e descobriu, depois, que a pessoa certa para a vaga precisa ser muito mais do que um bom conjunto de experiências no papel.

In dieser Folge des RechtEasy Podcasts begrüßen wir Dr. Matthias Schmidl, den Leiter der österreichischen Datenschutzbehörde und Milizoffizier. Im Gespräch geht es um die vielschichtige Welt des Datenschutzes - von Grundrechtsfragen über bürokratische Herausforderungen bis hin zur Frage, ob Datenschutz eher Innovationsbremse oder Basis für Vertrauen in der Digitalisierung ist. Dr. Schmidl gibt Einblicke in die Arbeit und Kultur der Behörde, spricht über den Einfluss europäischer und globaler Entwicklungen, den Balanceakt zwischen Privatwirtschaft und öffentlicher Hand und reflektiert seine Erfahrungen in Krisenzeiten. Außerdem erfahren wir, wie moderne Technologien wie KI den Behördenalltag beeinflussen und warum Soft Skills und Teamgeist für eine erfolgreiche Behörde unerlässlich sind. Eine Episode am Puls der Zeit über Sicherheit, Verantwortung und die Herausforderungen eines Leiters im Spannungsfeld zwischen Bürgerrechten, Politik und Hightech.Bei Wünschen, Gastvorschlägen, Verbesserungsideen sind wir unter ⁠info@RechtEasy.at⁠ erreichbar.Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/rechteasy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/c/rechteasy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/rechteasy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.rechteasy.at/newsletter/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/18952137/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Zum RechtEasy Podcast auf unserer Homepage: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.RechtEasy.at/podcast/

Tom's Mini Course is LIVE!!! LINK IS HERE - https://the-combine-coaching-community.circle.so/athleticcoachingminicourse In this week's episode of the Push Pull Legs Podcast, we break down why so many personal trainers are losing their passion and getting stuck in a rut: they've stopped experimenting on themselves. We discuss why relying solely on basic "3x10" templates and MyFitnessPal tracking can create boring content, and how trying different periodisation models (such as wave loading and 5-3-1) can revitalise your coaching. Plus, the guys explore why soft skills win long-term client retention, debate the logistics of professional home organisers, and rank the ultimate top five retro British sweets! Here is the link to a priority list for the mini-course! https://the-combine-coaching-community.circle.so/athleticcoachingminicourse

Heute macht Stefan etwas anders als sonst: persönlicher, direkter und mit einem Blick auf die Themen, die ihn als Führungskraft gerade besonders beschäftigen. In dieser Folge des LEITWOLF® Podcasts spricht Stefan darüber, warum Führung noch immer viel zu oft als Soft Skill behandelt wird – obwohl sie eine der wirksamsten Fähigkeiten ist, um Unternehmen erfolgreicher zu machen. Er teilt Beobachtungen aus aktuellen Gesprächen mit CEOs, Unternehmen und Führungsteams und zeigt, warum „keine Zeit“ oder „kein Budget“ für Führungskräfteentwicklung ein gefährliches Signal ist. Es geht um Führungskräfte, die aus Versehen in ihre Rolle rutschen, um Organisationen, die schlechte Führung nicht messen, und um Systeme, die Fluktuation verwalten, statt Ursachen zu lösen. Stefan macht deutlich: Ohne klare Definition, Messung und Entwicklung von Führung entsteht selten echte Wirkung. Eine persönliche Folge über Aufbruch, Fokus und die Frage, warum wir Führung endlich so ernst nehmen müssen, wie sie für den Erfolg von Unternehmen wirklich ist. ____ LEITWOLF Podcast, Leadership, Führung, Management, Stefan Homeister, Podcast, Business Leadership, Erfolgreich führen, Unternehmensführung, Führungskompetenz, Leadership Development, Teammanagement, Leadership Skills, Selbstführung, Leadership Coaching, Leadership Training, Karriereentwicklung, Führungspersönlichkeit, Erfolgsstrategien, Unternehmenskultur, Motivation und Leadership, Leadership-Tipps, Leadership Insights, Change Management, Visionäre Führung, Leadership Interviews, Erfolgreiche Manager, Unternehmer-Tipps, Leadership-Best Practices, Leadership-Perspektiven, Business-Coaching

Technical competence got you this far, but it's not what's going to differentiate your firm going forward. In this episode, I walk through why soft skills, things like emotional intelligence, cultural awareness, and simplifying the complex, matter more than ever in the age of automation, and how to start building them deliberately starting this week. Read the full breakdown of all thirteen soft skills here: https://futurefirm.co/accountant-soft-skills/

Austin Walley - AP History Teacher Turned Cybersecurity Educator and a believer in figuring it out. Austin Walley is a cybersecurity educator at George Jenkins High School in Lakeland, Florida, where he leads the school's cybersecurity academy. But unlike many people in the field, Austin didn't start in technology. He started as an AP history teacher and was recruited into cybersecurity after his administrators saw something beyond technical skills: his ability to question, teach, build relationships, and connect with students. In this episode, Austin shares how he went from knowing almost nothing about cybersecurity to building and teaching an evolving cybersecurity program. He breaks down why teaching cyber means constantly rebuilding the curriculum, how to separate foundational skills from technology that will quickly become outdated, and why students don't need to be “super, super technical” to get started. Live from CyberLaunch 2026, Austin shares his experience preparing high school students for cybersecurity careers, emphasizing the importance of teamwork and communication and how CTF competitions reveal natural leaders in the classroom. He also explains why resilience and the ability to “figure it out” may be some of the most important skills a future cybersecurity professional can develop. He also shares what it's like when everyone assumes the cyber teacher knows everything about computers, why students from completely different backgrounds can thrive in cybersecurity, and how his school's administrators took a chance on him and continued to support him every step of the way. Follow No Password Required Breakout room for more conversations with the innovators, creators, and game changers shaping the cybersecurity industry Chapters:  00:00 Introduction to Cybersecurity Education 02:58 Transitioning from History to Cybersecurity 05:52 Curriculum Development in a Fast-Paced Field 09:02 Student Diversity and Soft Skills in Cybersecurity 12:09 Challenges and Resilience in Cyber Competitions

Everyone says they're "customer-obsessed" — but Tom Vander Well has actually listened, to more than 100,000 real business phone calls over 30+ years. In this episode of That Will Nevr Work, Maurice (a call-center veteran himself) sits down with Tom — founder of Intelligentics and author of the Amazon International Bestseller This Call May Be Monitored — for a funny, sharp, and surprisingly moving conversation about where the truth of any business really lives.Tom makes his contrarian case: the real story isn't in the boardroom, it's on the front line, where a company's promises either come true or fall apart in real time. He shares the exact moments trust gets built or broken, why excellence is never created by dashboards or flavor-of-the-month initiatives, and how the same skills that win customers for life also transform your marriage, your family, and your friendships. If you lead people, serve customers, or just want to become a better listener, this one will stick with you.

Corrections officers, police, firefighters, dispatchers, and veterans often carry stress that stacks up quietly over years: shift work, chronic hypervigilance, moral injury, and the constant exposure to trauma. In this conversation, Mike Marotta explains why so many first responders feel safest with coworkers yet struggle to let their guard down at home, even with the people who love them most. That gap can fuel isolation, relationship strain, and unhealthy coping strategies. For anyone searching for first responder mental health resources, PTSD support, or addiction treatment options, the key theme is simple: you do not leave these professions unscathed, and pretending you are fine usually makes the bill come due later.Mike Marotta is a former U.S. Air Force C-5 loadmaster and San Antonio police officer who helped build a department-wide wellness initiative before moving into behavioral health leadership at Warriors Heart. His story is honest about the slow drift many first responders recognize: shift work, accumulating trauma, family distance, and coping habits that quietly turn into a problem.We dig into what makes Warriors Heart a true fit for the first responder, corrections, and military communities, including correctional officers. It is a 42-day inpatient residential treatment program built for veterans, active duty, and public safety professionals, with no need to explain the culture. Mike explains the interrelated model that treats substance use disorder and co-occurring issues like PTSD and trauma at the same time, and why peer community is not a bonus feature; it is the backbone. “Connection is protection” is not a tagline here; it is a plan.You will also hear practical guidance you can use immediately: the warning signs that stress is turning dangerous (sleep, weight gain, anger, isolation, increased drinking, risky behavior), how to start a compassionate but direct conversation with a coworker, and what treatment really looks like day to day. We walk through structure, routines, the powerful Lifeline process, and how families and careers can change when someone comes back healthier and sober.If this hits close to home, share it with a partner, a squad mate, or a supervisor who needs better language for tough conversations, then subscribe and leave a review so more first responders can find real help.Contact Mike: mike.marotta@warriorsheart.com If you need help now - call (855) 610-1003Mike on LinkedIN - www.linkedin.com/in/mike-marotta-96607754Mike on FoxNews - https://www.foxnews.com/opinion/heroes-need-help-four-signs-first-responder-strugglingSend us Fan Mail Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showNEW RELEASE — The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons: A Correctional Officer's JourneyBuy on Amazon or Kindle: https://amzn.to/3PLr5tRAvailable worldwide through Books2Read: https://books2read.com/WeightofJusticePOWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and BeyondAvailable on Amazon: https://amzn.to/4mBeog5See Michael's books and author updates at: www.CantrellWrites.com

How do you go with having hard conversations? What makes some people so good at them?In today's amazing conversation with returning guest Leah Mether, we not only break down why hard conversation can actually be great for relationships, but also why so many people struggle with hard chats. If you wanted a guide to why emotional intelligence is so important in the age of AI, this is is.Leah is a communication specialist and author, discusses the importance of soft skills in leadership and work life. She provides practical tips on how to disagree with respect without attacking others and emphasizes the need for emotional regulation and curiosity. Leah also highlights the significance of setting clear expectations as a leader and holding people accountable. She encourages leaders to be self-aware and open-minded, and employees to be receptive to feedback. Finally, Leah emphasizes the importance of knowing what kind of leader you want to be and aligning your behavior with that vision.To find out more about Leah:https://www.leahmether.com.au/https://www.youtube.com/channel/UCeOj0H_bslyvsMTsYU389vQhttps://www.linkedin.com/in/leahmetherspeaker/https://www.instagram.com/leahmetherspeaker/You can also pickup Leah's Book's here:https://www.leahmether.com.au/books/Chapters:00:09 Introduction to Magical Learning Podcast03:09 The Importance of Communication Skills05:58 Framework for Clear Communication Under Pressure08:59 Understanding Confusion and Conflict in the Workplace11:46 The Role of Soft Skills in Leadership15:02 AI and the Human Connection17:50 Curiosity as a Tool for Difficult Conversations24:18 The Dichotomy of Good and Evil in Communication36:44 Final Thoughts and ResourcesWhat's your biggest challenge with communication? Drop it in the comments!Subscribe for weekly insights on leadership and communication skills!#CommunicationSkills #Leadership #humanskills All Magical Learning Podcasts are recorded on the beautiful lands of the Kulin, Ngunnawal and Wiradjuri nations, and we pay our respect to their elders past and present.As always, if you are having trouble, you can always send us a message.Listen to/watch this podcast here: ⁠⁠https://open.spotify.com/show/128QgGO....To find out more about our free content, sign-up for future webinars as well as our other services, go to ⁠⁠https://magicallearning.com/⁠⁠ and sign up!You can also find us on our socials:Instagram: / magical_learningFacebook: / magicallearningteamLinkedin: / magicallearningYoutube: / @magicallearningHave a Magical week!

Summary In this episode, Chad Burmeister interviews John Taylor, CEO of Act Three Agency, about the transformative impact of AI on podcasting, customer experience, and marketing. They explore how AI enhances discoverability, personalization, and ethical considerations in the evolving AI landscape. Key topics AI's impact on podcast discoverability and search Generative engine optimization (GEO) and metadata importance Converting niche audiences into customers Maintaining personal touch in AI-driven content Ethical considerations and responsible AI use Chapters 00:00 Introduction to AI in Podcasting 02:55 AI's Impact on Customer Experience 05:33 Challenges Faced by Podcasters 08:16 Conversion and Discoverability in Podcasting 11:09 Misconceptions About AI 13:59 Maintaining the Human Touch in AI 16:46 The Role of Soft Skills in the AI Era 19:28 Ethics and Responsibility in AI 22:23 Future Technologies and AI 25:09 Conclusion and Future Outlook The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth.Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

L'intégration de l'intelligence artificielle soulève un paradoxe technologique. Si 93 % des entreprises déclarent explorer l'IA, seules 30 % l'ont véritablement ancrée dans leurs processus. Comprendre cet écart devient essentiel pour construire le futur du travail.Dans cet épisode, Delphine Zanelli reçoit Brice Gaillard, directeur général d'Apolearn, partenaire de la saison.Le déploiement de l'intelligence artificielle échoue souvent lorsqu'il repose sur une simple distribution d'outils. Les agents IA exigent une formalisation extrême des règles internes. Contrairement à l'humain, la machine ne tolère ni le flou ni l'implicite. L'organisation se trouve contrainte de poser ses processus à plat et de documenter son expertise. L'absence de vision stratégique engendre une dérive massive : 55 % des salariés ont recours au "shadow IA" en cachette, manipulant parfois des données sensibles, ce qui souligne l'urgence d'une transformation du travail concertée et sécurisée.La délégation des tâches analytiques à la machine déplace radicalement la création de valeur vers l'humain. Les formations aux "soft skills" explosent actuellement dans les entreprises technologiques. L'apprentissage continu, la maîtrise du langage, la capacité de synthèse et l'esprit critique deviennent les compétences vitales de demain. La transformation du management s'accélère. Les encadrants intègrent l'intelligence artificielle comme une composante de leur rôle, avec l'obligation de contrôler et de challenger systématiquement les résultats générés par les algorithmes.Cette mutation impacte particulièrement les profils débutants. Les tâches techniques historiquement confiées aux juniors pour leur permettre de faire leurs preuves constituent précisément les premières cibles de l'automatisation. L'entreprise prend le risque de sacrifier l'apprentissage de ses futurs seniors. La pratique managériale évolue pour sanctuariser des espaces de formation pratique. L'engagement des collaborateurs repose sur la capacité du management à combiner le tutorat humain et les outils technologiques, en redonnant la main aux experts métiers pour créer des parcours d'accompagnement sur mesure.Cet épisode donne des éléments concrets pour définir une stratégie d'intégration de l'intelligence artificielle, encadrer les usages internes et repenser l'accompagnement des nouvelles recrues dans un environnement automatisé.CHAPITRAGE :(00:00) L'IA agentique face au besoin de clarté (03:06) La dérive cachée du shadow IA (10:48) L'écart entre déploiement et réalité métier (16:52) Les soft skills : la vraie valeur de demain (26:03) L'esprit critique indispensable face à l'outil (33:39) L'automatisation et le sacrifice des juniors (39:09) Les clés stratégiques d'une intégration réussie

In episode 488 of F-Stop Collaborate and Listen, Matt Payne interviews Ajani Charles, a Toronto-based visual strategist, photographer, and Canon Canada ambassador, about sustaining a major creative project over nearly two decades. The conversation centers on Project TDOT, Ajani Charles' long-term documentary effort capturing Toronto's hip hop culture, which started as an unfunded black-and-white street photography project and has grown into public art exhibitions, a nonprofit, a coffee table book, and a touchscreen archival database. Ajani Charles shares lessons from enduring years of rejection, discusses the importance of curiosity, patience, and playing the long game, and emphasizes how his project's longevity is rooted in genuine reverence for the subject. The episode dives into the psychological and emotional skills that fuel creative longevity—such as emotional regulation, mindfulness, and self-awareness—alongside technical and business skills. Ajani Charles also discusses handling criticism, building trust within a community for authentic documentation, and the evolution of his work, including future plans in Tokyo and Copenhagen. The episode underscores that internal development, resilience, and a passion for the work itself are as crucial as external validation or financial reward. Links and Resources: Ajani Charles Muench Workshops Giveaway Project T-Dot Canon Canada Canon Ignite Program Operation Prefrontal Cortex Billy Bishop Toronto City Airport Claude Watson Arts Program Jamel Shabazz Ernie Paniccioli Guy Tal's Article The Colorado Way by Matt Payne Support the show on Patreon

The world of careers and education is changing at lightening speed! What can you do to help your child be ready for a new era of work, opportunities, and school decisions? Margot Machol Bisnow has interviewed 70 entrepreneurs and joins AllMomDoes host Julie Lyles Carr to reveal what they all have in common...and it has a lot to do with their moms!Show Notes: https://bit.ly/4wXrHfR Key Topics:The importance of entrepreneurial qualities like grit, resilience, and curiosityHow parents can support their children's passions and talentsThe impact of AI and technological change on future careersThe role of family beliefs and encouragement in shaping entrepreneurial mindsetExamples of young entrepreneurs and their childhood influencesThe shift from traditional career paths to entrepreneurial and gig economy modelsSound Bites:"Building something wonderful is its own reward""Encourage your kids to believe in themselves""Ask, could I do something differently?"Chapters:00:00 Introduction to Parenting for the Future00:59 Guest Introduction: Margot Machol Bisnow02:05 Why Parenting Needs to Evolve with the Economy03:00 Historical Perspective on Generational Career Changes03:49 Margot's Inspiration from Her Son's Entrepreneurial Circle04:45 The Power of Belief and Encouragement in Kids05:37 Supporting Kids' Passions and Talents06:43 The Role of Grit, Focus, and Resilience07:18 The Shift from STEM to Entrepreneurial Skills08:35 Preparing Kids for Jobs That Don't Exist Yet09:28 Traits of Successful Entrepreneurs10:23 How to Cultivate an Entrepreneurial Mindset11:31 Lessons from Diverse Entrepreneurial Backgrounds12:15 Supporting Passion Outside Traditional Education13:23 The Myth of Guarantees in Career Paths14:16 The Value of Curiosity and Asking 'What If'15:15 Adapting Education to a Rapidly Changing World16:17 Soft Skills and Their Growing Importance17:06 The Myth of Corporate Guarantees18:12 The Cost and Value of College Education19:03 The Power of Nonlinear Career Paths19:51 Encouraging Kids to Explore and Pivot21:06 Honest Conversations About Success and Failure22:00 Examples of Kids Turning Passions into Careers22:56 Resilience in the Face of Setbacks23:43 Instilling Entrepreneurial Spirit in Everyday Life24:37 Practical Tips for Parents to Foster Creativity25:33 The Importance of Asking 'Could I Do Differently?'26:27 Real-Life Examples of Entrepreneurial Curiosity27:33 Supporting Kids in Unconventional Careers28:35 Where to Find More Resources and Books29:43 Final Encouragement for Parents30:26 Closing Remarks and Next StepsKeywords: parenting, entrepreneurship, future of work, education, resilience, kids, career, AI, innovation

You can be “in shape” and still be useless in a real response. That gap is what we dig into with Letha Cowan, a former Washington State correctional officer and the owner of Watchline Fitness and Watchline Supply Co. She combines lived experience behind the walls with NASM personal training and nutrition coaching to build functional fitness for correctional officers who work overtime, sit posts for hours, then suddenly have to sprint, grapple, and control chaos without warning.We talk honestly about what the job does to the body: mandatory doubles, short sleep, stress, and the food reality of vending machines and microwave meals. Letha shares her own wake-up call, including gaining 50 pounds during her time in corrections, and why bodybuilding style training didn't prepare her for the moment she had to run to a fight and arrived winded. From there we connect the dots between officer wellness, morale, and a safety culture that too often feels upside down.You'll get practical ideas you can use right away: simple strength training built around squats and deadlifts, grip and core work for control, short conditioning that mimics the “go time” surge, and meal prep tactics that keep you from living on Red Bulls and desperation. If you care about correctional officer fitness, prison officer wellness, shift work nutrition, and getting home healthy when the uniform comes off, this one is for you.Subscribe for more real conversations about corrections, share this with a partner who needs it, and leave a review so more officers can find the show.Letha's Email - watchlinefitness@gmail.comWatchLine Supply Company - https://watchlinesupply.com/Instagram - https://www.instagram.com/watchline_fitness/Send us Fan Mail PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showNEW RELEASE — The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons: A Correctional Officer's JourneyBuy on Amazon or Kindle: https://amzn.to/3PLr5tRAvailable worldwide through Books2Read: https://books2read.com/WeightofJusticePOWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and BeyondAvailable on Amazon: https://amzn.to/4mBeog5See Michael's books and author updates at: www.CantrellWrites.com

In this episode I spoke with Yadi Caro, author of 'Hardcore Soft Skills.' We discussed the importance of soft skills in various environments, particularly in the military and corporate sectors. Yadi shares her background, experiences, and insights on how soft skills are essential for effective communication, leadership, and teamwork. The conversation also touches on emotional intelligence, ownership, and the challenges of applying soft skills in high-stress situations. Yadi emphasizes the need for continuous improvement in these areas and advocates for the normalization of soft skills education across industries.

The fastest way a jail gets dangerous isn't a single riot or headline event, it's the quiet drift: missed checks, inconsistent rules, sloppy units, and leaders who stop sweating the small stuff. We sit down with Major Sean Klucznik, Jail Administrator at the Hernando County Sheriff's Office and immediate past president of the American Jail Association, to talk about what actually stabilizes a facility when staffing is tight, budgets are political, and public trust is fragile.We get into what he saw while traveling during his AJA presidency, including the funding battles agencies face nationwide, the importance of professional networking in corrections, and how relationships can turn into real outcomes like regional training partnerships. Sean shares how connecting with NYC corrections led to the launch of the Northeast Regional Correctional Training Center and why “back to basics” direct supervision still matters when everything feels like it's changing.Then we go deep on his book, Broken Windows Behind Bars: Transforming Jail Operations Through Order and Accountability. The core idea is simple and hard at the same time: consistent standards prevent bigger problems. We talk mentorship, first-line supervision, ethics as a slow creep, micro training that supervisors can run every shift, and why line staff can shape culture by “setting the tone” with professionalism, presence, and follow-through.Subscribe for more real-world corrections leadership conversations, share this with a partner who cares about doing the job right, and leave a review so more officers can find it. What's one small standard you'd enforce tomorrow to make your facility 1% better?You can reach Shaun - Email - shaunk@aja.orgLinkedIn - linkedin.com/in/shaunklucznikWebsite - https://www.keeperofthekeysleadership.com/Send us Fan Mail PepperBallFrom crowd control to cell extractions, the PepperBall system is the safe, non-lethal option.Command PresenceBringing prisons and jails the training they deserve!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showNEW RELEASE — The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons: A Correctional Officer's JourneyBuy on Amazon or Kindle: https://amzn.to/3PLr5tRAvailable worldwide through Books2Read: https://books2read.com/WeightofJusticePOWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and BeyondAvailable on Amazon: https://amzn.to/4mBeog5See Michael's books and author updates at: www.CantrellWrites.com

Podcast: PrOTect It All (LS 27 · TOP 10% what is this?)Episode: Cybersecurity Leadership: Why People Matter More Than TechnologyPub date: 2026-07-27Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationThe biggest cybersecurity challenge isn't technology - it's people. In this episode of Protect It All, host Aaron Crow welcomes Swapnil Kachave for an insightful conversation about what it really takes to build high-performing cybersecurity teams in an era of AI, automation, and increasing cyber threats. Having built and led Security Operations Center (SOC) teams across five industries, Swapnil shares why successful cybersecurity programs are driven by leadership, communication, and continuous learning - not just the latest tools. Together, Aaron and Swapnil explore the growing impact of alert fatigue, burnout, workforce development, and the changing role of AI in modern security operations. They also discuss why "people debt" can become just as dangerous as technical debt and how organizations can create resilient teams prepared for the future. Key Moments:  Why cybersecurity leadership is fundamentally about people How to reduce alert fatigue and improve SOC performance The importance of mentoring, training, and career development How AI is changing security operations - and the skills teams need next Why communication and empathy make better security leaders How organizations can prepare teams for emerging technologies like AI and quantum computing Whether you're leading a SOC, managing cybersecurity programs, or just beginning your security career, this episode delivers practical leadership lessons that extend far beyond technology. Key Moments:  06:04 Dealing with alert fatigue 07:55 Navigating SOC career growth 13:54 From network admin to new opportunities 14:41 Diverse career path overview 21:02 Translating tech issues for executives 23:41 Importance of Soft Skills in Tech 25:50 Prioritizing practical knowledge over trends 31:03 Prototyping and learning new skills 35:26 Using AI to validate ideas 37:57 Human awareness vs. tech evolution 41:32 Quality assurance in AI responses 42:40 Discussing AI system reliability 46:05 Accelerating processes with AI tools Tune in to discover why investing in people is still the most effective cybersecurity strategy - only on Protect It All. About the guest :  Swapnil Kachave is a cybersecurity operations leader with extensive experience building and leading Security Operations Center (SOC) teams across five industries. Passionate about developing people as much as technology, Swapnil specializes in security operations, incident response, and leadership development. They focus on helping organizations build resilient cybersecurity teams by balancing technical excellence with communication, mentorship, and continuous learning in an increasingly AI-driven world. How to connect Swapnil:  LinkedIn: https://www.linkedin.com/in/swapniilkachave/ Website: https://www.optiv.com/= Learn more about PrOTect IT All: Email: info@protectitall.co  Website: https://protectitallpod.com/ep116 X: https://twitter.com/protectitall  YouTube: https://www.youtube.com/@PrOTectITAll  FaceBook:  https://facebook.com/protectitallpodcast To be a guest or suggest a guest/episode, please email us at info@protectitall.co Please leave us a review on Apple/Spotify Podcasts: Apple   - https://podcasts.apple.com/us/podcast/protect-it-all/id1727211124 Spotify - https://open.spotify.com/show/1Vvi0euj3rE8xObK0yvYi4The podcast and artwork embedded on this page are from Aaron Crow | Operational Technology & Cybersecurity Host, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

In this episode, Rocky and Lucia dive deep into the complexities of leadership, personal growth, and the often invisible gender dynamics at play in professional settings. Lucia Simek joins Rocky for a vulnerable and candid discussion about the motivations behind life choices, drawing on personal anecdotes from therapy to explore whether you act to heal old wounds or to express our true selves. They tackle the "soft skills" of leadership, reframing them as essential tools that are frequently undervalued, and provide a critical look at the subtle ways power is reclaimed through body language in mixed-gender environments. This episode is a call-to-action for a return to basic decorum and grace, emphasizing that the most toxic things lose their power once we find the courage to say them out loud.Episode Highlights with Timestamps:00:00:12 – The Drive of Personal History: Reflecting on how a desire to avoid the mistakes of past generations can subconsciously fuel current decisions. 00:02:10 – Filling Gaps vs. Authentic Action: Navigating the tension between acting to heal a personal deficiency and acting out of a true fulfillment of self.00:04:21 – The Satisfaction of Being: Understanding why doing something to "be something" is more fulfilling than doing it just to "prove something."00:06:15 – Leading with Righteous Anger: Using "fire" or "righteous anger" as a tool for staff advocacy, and how this internal heat is often missed by others.00:10:32 – The Double Standard of Anger: A look at the misogyny women face when they deploy anger as a legitimate professional tool.00:14:00 – Subtle Power Reclamations: How distracted body language—like shuffling papers or avoiding eye contact—is used to reclaim power in conversations.00:16:04 – Radical Advocacy through Listening: How men can be better advocates simply by maintaining eye contact and giving "air" to women's voices.00:17:31 – The Fallacy of "Soft Skills": Challenging the dismissal of empathy and listening as secondary skills when traditional "hard" leadership is failing.00:21:26 – Decorum and Grace: Why effective communication requires a return to essential respect and basic manners for everyone involved.00:24:25 – Say the Unspoken: Removing the "secret power" of toxic or hidden things by bringing them into the light through honest speech.Get to Know Our GuestLucia Simek is an artist, writer, curator, and museum professional with an MFA in sculpture from Texas Christian University. She spent eight years at the Nasher Sculpture Center leading communications and international programs. In 2022, she joined Dallas Contemporary as Director of External Affairs and was later promoted to Deputy Director, overseeing public programs, publications, and education. She launched initiatives like DC Empty and the NTX Graduate Student Program to support regional artists. After serving as interim director, she was named Executive Director in February 2025. She stepped down in December 2025 to focus on her independent art, curatorial work, and writing, including her upcoming book Occiput through Deep Vellum Publishing.Learn more about LuciaLucia as a museum curator:Best in Class: Dallas Contemporary exhibitHeni News: Lucia SimekGlasstire: Lucia Simek to step downPatron Magazine: Doomscrolling by Cheryl DoneganLucia as an artist:Glasstire: Occiput at The Reading RoomDallas Observer: From her eyes to yoursDallas News: Artists tackle issues of identity in CleaverJoin Rocky, LIVE on Zoom, in conversation about leadership, humanity, and everything in between: http://rockygarza.com/confidence

Thank you for joining us for another episode of Building the Premier Accounting Firm. Today you'll discover how to build a self-sustaining accounting firm that thrives without your constant presence. Roger Knecht and guest Dr. Ruth Mannschreck share a five-part framework for creating robust systems, fostering a magnetic company culture, and hiring for long-term success. In This Episode: 02:34 The Catalyst for Business Transformation 06:16 Collaborative Problem Solving and Systems 10:05 Communication and The Warm Handoff 17:27 Hiring for Soft Skills 23:06 Defining Culture through Behavior 28:10 Effective Leadership Styles 34:37 Redefining Success Beyond Busy Work Key Takeaways: Standardize your client journey using video-based SOPs to ensure consistency. Implement a culture of leadership where every team member is empowered to take initiative. Prioritize soft skills during the hiring process to ensure long-term cultural fit. Shift your mindset from being "busy" to being "effective" to reclaim your personal time. Featured Quotes: "I'd like to get people out of their office and back into their lives and have their practice support their life instead of the other way around." — Dr. Ruth Mannschreck "If they can't make decisions, if they can't move forward without stopping by your office to ask a question, you've missed a big piece there." — Dr. Ruth Mannschreck Conclusion: Thank you for joining us for another episode of Building the Premier Accounting Firm with Roger Knecht. For more information on how you can establish your own accounting firm and take control of your time and income, call 435-344-2060 or schedule an appointment to connect with Roger's team here. Sponsors: Universal Accounting Center Helping accounting professionals confidently and competently offer quality accounting services to get paid what they are worth.   Offers: Get access to the 'Self-Propelled Business Framework' at www.WorkFewerHours.com  Special Offers for our Podcast Listeners, CLICK HERE to take advantage of them today! Remember this: Accounting Success IS Universal. Be sure to listen to our next episode and subscribe.   Also, let us know what you think of the podcast and please share any suggestions you may have.  We look forward to your input: Podcast Feedback   For more information on how you can apply these principles to start and build your bookkeeping, accounting, & tax business, please visit us at www.universalaccountingschool.com or call us at 801-265-3777.  And know that if it's about accounting, it's Universal.

In this episode, Sameer Ranjan shares insights on quantifying soft skills with AI, transitioning from mining to tech, and the future of human potential in a tech-driven world."I've built around a very human question: how people make better life and career decisions. In a recent episode, your conversation touched on how AI can create real competitive advantage, from automating analysis to shaping stronger products and brands, and that overlaps closely with the work I do. I was named one of 25 innovators under 25, and I hold a patent for an algorithm I created to quantify soft skills and personality for better career direction."

Organizational Culture Isn't a Soft Skill. It's Your Competitive Advantage. 59% of CEOs say creating a positive organizational culture is crucial to executing their corporate strategy. At the same time, research from SHRM and Gallup reveals that 84% to 92% of North American executives believe improving organizational culture would increase both enterprise value and overall business performance. The evidence is clear. Culture is no longer an HR initiative. It is a business strategy. Yet many organizations continue searching for better strategies when the real challenge isn't strategy at all. Work isn't broken because of strategy. It's broken because of behavior. Across industries, teams are burned out, disconnected, and navigating cultures where employees often know how to say the "right" things but don't feel psychologically safe enough to say what actually needs to be said. The result is a workplace that appears healthy on the surface while quietly losing trust, innovation, and momentum underneath. The cost is substantial: This is where Devin C. Hughes creates lasting impact. As a keynote speaker and organizational culture expert, Devin partners with Fortune 100 companies, startups, government agencies, and school systems to help leaders build high-trust, high-performing cultures grounded in authentic connection, accountability, and the everyday behaviors that drive exceptional results. His work blends positive psychology, neuroscience, appreciative inquiry, positive organizational scholarship, mindset development, and mindfulness into practical leadership strategies that leaders can implement immediately. More importantly, he helps organizations move beyond inspiration toward measurable transformation. When people feel genuinely seen, heard, and valued, organizations don't simply become better places to work—they become better businesses. Trust grows. Communication improves. Conflict becomes constructive. Innovation accelerates. Performance follows. Culture evolves from a corporate slogan into a measurable competitive advantage. The highest-performing organizations understand one fundamental truth: Strategy determines where an organization wants to go. Culture determines whether it ever gets there. That's why culture isn't separate from strategy. Culture is the engine that brings strategy to life. If your organization is ready to replace performative culture with authentic leadership, stronger relationships, and measurable business results, now is the time to start the conversation. Connect with Devin C. Hughes to discover how intentional culture-building can transform leadership, strengthen teams, and unlock your organization's greatest competitive advantage—its people.     For more information: https://devinchughes.com/ LinkedIn: @Devin C.Hughes Learn more about your ad choices. Visit megaphone.fm/adchoices

La gestion des âges au travail soulève de nombreuses interrogations au sein des équipes. Construire un parcours manager solide nécessite de dépasser les clichés pour se concentrer sur la transmission réelle des compétences entre les collaborateurs.Dans cet épisode, Delphine Zanelli retrouve Charlène Hemery pour la seconde partie de leur échange.L'analyse de l'experte démonte l'illusion des fractures générationnelles. Les attentes de considération, d'impact et de sens restent partagées par tous les profils de l'entreprise. Le débat aborde directement la situation des profils expérimentés. La peur d'embaucher des personnes plus âgées bloque de nombreuses organisations. Les recruteurs privilégient souvent le clonage par réflexe de sécurité. Se priver de l'expérience des seniors représente une erreur stratégique majeure. L'apprentissage des nouveaux outils numériques peut s'organiser à tout âge si l'accompagnement est adapté.L'échange explore ensuite la réalité du passage à des fonctions de direction. Devenir responsable d'équipe demande d'acquérir une pratique manégariale totalement différente de l'expertise opérationnelle d'origine. Les meilleurs experts ne se transforment pas automatiquement en leaders naturels. Charlène Hemery partage sa propre évolution avec une grande lucidité. Elle revient sur l'absence de désir initial de diriger des personnes.Apprendre ce métier de manager implique d'accepter une part de vulnérabilité. Le développement des soft skills devient central pour accompagner les équipes avec justesse. Le manager doit renoncer à faire lui-même pour se concentrer sur le développement des autres. Cette transition provoque souvent des inconforts et des remises en question. Le dialogue met en lumière les étapes de cet apprentissage continu.Cet épisode donne des éléments concrets pour aborder la collaboration intergénérationnelle sereinement. Il permet de structurer son parcours manager avec recul. Il aide à identifier les compétences comportementales à développer en priorité. Le premier défi management consiste à accepter ses erreurs pour les transformer en leviers de progression avec son équipe.CHAPITRAGE :(00:00) Introduction de la seconde partie (03:30) Sortir des cases et des fractures générationnelles (07:00) La place des seniors et l'enjeu de la transmission (12:15) La formation aux nouveaux outils pour tous les âges (18:00) Construire son parcours manager sans l'avoir rêvé (21:30) L'importance de l'alignement personnel

From his early discovery of Dr. Robert Cialdini's work 26 years ago, Patrick has dedicated his career to teaching the science of influence that actually works. As a certified trainer, coach, and author of How to Hear Yes More Often, he equips professionals and young adults with tools for clearer, more impactful communication. The core takeaway? Most decisions (90-95%) happen via our fast, intuitive System 1 brain. Learning Cialdini's principles lets you give people the mental shortcuts they need to say yes quickly and confidently—whether in job interviews, sales, negotiations, or everyday life. In an AI-driven world where interpersonal skills rank as a top-3 priority, starting early can dramatically alter your career trajectory and avoid years of wasted effort. Guest Links: Website: ethicalpersuasion.com.au Podcast: Ethical Persuasion Unlocked Book: How to Hear Yes More Often Edit your podcasts like a pro:https://get.descript.com/mrzy10nwivuq Join me as a guest or start your podcast journey:https://www.joinpodmatch.com/nickkuhne *Timestamps: 00:00 – Introduction to ethical persuasion with Patrick van der Burght 00:59 – Patrick's “aha” moment with Cialdini's work 01:35 – Persuasion in everyday life and why it's a learnable skill 02:50 – Why young adults and students should master persuasion early 06:07 – The problem with calling it a “soft skill” 07:48 – How the brain makes decisions (System 1 vs System 2) 12:10 – Persuasion across the customer journey and relationship stages 13:47 – Building relationships, reducing uncertainty, and creating motivation 17:07 – When to accept “no” and knowing it's not manipulation 20:08 – Improving your odds with science-backed techniques 21:07 – Resources: podcast, book, free downloads, and training 22:43 – Why persuasion remains timeless in an overloaded world 24:17 – Final thoughts and call to action Connect with me on:All my linksBecome a guestSign up for RiversideGet Descript #DigitalMarketing #Branding #PersonalBranding #MarketingInsights #SocialMediaStrategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How is the next generation supposed to learn soft skills?Meet John Kwon!John is a finance expert and investor currently based in South Korea. He has lived in 4 countries, mostly in the United States. During the course of his career, he managed a $23 billion equity fund, amongst other portfolios.On this episode, John focuses on soft skills development, particularly examining why young people struggle with social skills and how cultural differences impact communication styles. He also narrated his experience managing funds and dealing with sales pitches from Wall Street fund managers, highlighting how effective social engineering and soft skills can be in sales.Listen as John shares:- how children's soft skills are developed at home- cultural conditioning in how soft skills are perceived- what is missing in the school curriculum-  technology and social media's impact on children's personal interaction- the importance of teaching conflict resolution at a young age- generational differences in work values and career aspirations- how soft skills will never go out of style- the "real" definition of soft skills- how technology has changed the workplace learning hierachy...and so much more!Connect with John:Email: jkwonwork10@gmail.comListen to the Podcast, subscribe, leave a rating and a review:Apple: https://podcasts.apple.com/us/podcast/how-to-develop-soft-skills-teaching-the-next/id1614151066?i=1000776536485Spotify: https://open.spotify.com/episode/3NkYjBmQaG5FvulCIgYUPk?si=d8c0a85a344648a3https://open.spotify.com/episode/3NkYjBmQaG5FvulCIgYUPkYouTube: https://youtu.be/oaeqZSH63kY

In this talk, Gustaf Gyllensporre, Senior AI Engineer and PropTech Founder, shares his unconventional career journey from selling Miami real estate to shipping production AI systems. We explore the tactical steps for breaking into the tech space as a self taught developer and how to successfully bypass traditional industry gatekeepers.Links:-  @PropTechFounder  - https://youtu.be/leXRiJ5TuQo?si=ymK03qKVEC7hAt9N- https://x.com/gostak_ddYou will learn about:- The strategic approach to crafting an AI engineering resume that actually gets noticed by hiring managers.- Why building another generic RAG chatbot might be hurting your portfolio and the specific high impact projects you should build instead.- The massive difference between interviewing for AI roles at dynamic startups versus traditional big tech companies.- How to leverage open source contributions to prove your technical mastery without a computer science degree.- The surprisingly simple networking tactics and developer ambassador programs that can unlock exclusive job opportunities.- Actionable ways to improve the critical social and communication skills that most developers completely ignore.TIMECODES:00:00 AI Engineering Field Guide05:01 Self Taught AI Engineer Pivot09:39 CPython Open Source Contributions13:49 Tech YouTube Channel Growth18:26 AI Engineer Resume Optimization22:44 AI Engineering Portfolio Projects29:23 Startup vs Big Tech Interviews33:47 Open Source AI Project Ideas38:55 Building Deep Research AI Agents42:52 Landing Your First AI Job46:48 Tech Networking Strategies51:16 Technical Project Demo Videos54:53 Self Taught Developer Mistakes58:53 Soft Skills for Software EngineersConnect with Gustaf- Linkedin - https://www.linkedin.com/in/gustaf-g/Connect with DataTalks.Club:- Join the community - https://datatalks.club/slack.html- Subscribe to our Google calendar to have all our events in your calendar - https://calendar.google.com/calendar/r?cid=ZjhxaWRqbnEwamhzY3A4ODA5azFlZ2hzNjBAZ3JvdXAuY2FsZW5kYXIuZ29vZ2xlLmNvbQ- Check other upcoming events - https://lu.ma/dtc-events- GitHub: https://github.com/DataTalksClub- LinkedIn - https://www.linkedin.com/company/datatalks-club/ - Twitter - https://twitter.com/DataTalksClub - Website - https://datatalks.club/

Le premier défi management actuel consiste à diriger dans un monde contraint par l'incertitude. Face à ce défi management, les dirigeants cherchent à recréer des espaces d'action. Relever ce défi management demande de concilier la pression du résultat avec la vision à long terme.Dans cet épisode, Delphine Zanelli partage un manifeste pour ouvrir la nouvelle saison de L'Entreprise de demain.Les équipes traversent des périodes de peur et de perte de repères face aux mutations en cours. Le rôle de manager exige aujourd'hui d'accepter une part de vulnérabilité. L'incertitude permanente force les équipes de direction à repenser leurs modèles de décision. Bâtir la confiance devient le socle indispensable pour avancer. Les leaders doivent trouver comment maintenir l'engagement des collaborateurs et cultiver le plaisir au travail. L'environnement exige des résultats immédiats de la part des organisations. Les véritables évolutions stratégiques demandent du temps et de la patience. Ce paradoxe pèse quotidiennement sur les épaules de ceux qui dirigent. Les injonctions contradictoires se multiplient sur le terrain.L'intelligence artificielle modifie durablement le futur du travail. Elle offre une opportunité majeure pour libérer le temps humain et soutenir la créativité des équipes. Cet épisode pose un cap clair pour naviguer dans ces contradictions opérationnelles. Il propose des pistes structurantes pour la transformation du management. Le développement des soft skills permet de traverser ces zones de turbulence avec davantage de sérénité. Les managers se retrouvent en première ligne pour absorber ces chocs et rassurer leurs collaborateurs. L'objectif est de retrouver du souffle dans les fonctions de leadership.Depuis plusieurs années, l'espace d'échange créé autour du podcast donne la parole à ceux qui expérimentent réellement au quotidien. Les discussions écartent le jargon pour valoriser une pratique manégariale concrète et applicable. Les doutes, les apprentissages et les convictions se partagent ouvertement entre professionnels confrontés aux mêmes réalités. La volonté de réinventer la manière de travailler guide les échanges.Cet épisode donne des éléments concrets pour structurer sa posture de leader au milieu du chaos. Il présente les nouveaux formats qui viendront rythmer les prochaines semaines. Au programme figurent des entretiens avec des dirigeants, des formats courts axés sur des clés opérationnelles et des conversations de mentorat. Ces formats visent à soutenir l'action quotidienne. Même dans les environnements les plus rigides, des espaces existent pour générer de l'impact et retrouver du sens.CHAPITRAGE :(00:00) Le paradoxe du temps long et des résultats immédiats (02:15) Naviguer dans les contradictions du travail actuel (04:30) La place de l'intelligence artificielle pour libérer l'humain (06:45) Retrouver du souffle et des espaces d'action (08:30) Présentation des nouveaux formats de la saison

Yadi Caro shares insights from her book Hardcore Soft Skills: A Guide to Work With Humans. We discuss empathy, leadership, communication, team motivation, and strategies for building more effective project teams.

After nearly three decades in corrections, I returned to the prison where my career began.Walking those old cellblocks brought back memories I hadn't thought about in years—the lessons, the mistakes, the friendships, the fear, and the moments that shaped the leader I eventually became.In this deeply personal episode of The Prison Officer Podcast, I take you behind the walls of the institution that started it all. You'll hear stories from those early days, reflections on how corrections has changed, and why some lessons never leave you, no matter how many years pass.This visit also became the perfect opportunity to introduce my new book, The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons. Many of the experiences that began behind these walls ultimately found their way onto its pages.If you've ever wondered what it's really like to spend a career in corrections—or how those experiences shape a person long after they leave the institution—this episode is for you.Tour the Missouri State Penitentiary: https://missouripentours.com/Buy The Weight of Justice: Buy on Amazon or Kindle: https://amzn.to/3PLr5tRBuy on Books2Read: https://books2read.com/WeightofJusticeSend us Fan Mail Support the showNEW RELEASE — The Weight of Justice: Leadership Lessons from Inside America's Toughest Prisons: A Correctional Officer's JourneyBuy on Amazon or Kindle: https://amzn.to/3PLr5tRAvailable worldwide through Books2Read: https://books2read.com/WeightofJusticePOWER SKILLS: Emotional Intelligence and Soft Skills for Correctional Officers, First Responders, and BeyondAvailable on Amazon: https://amzn.to/4mBeog5See Michael's books and author updates at: www.CantrellWrites.com

In this episode: Why Rob always asks for the team nobody wants and what the turnaround process actually looks like (00:31 - 02:10) From sleeping in his car at 18 to Fortune 500 executive, and the kindness from strangers he still carries with him today (02:10 - 04:32) What a successful team turnaround actually looks like, including eight leaders in ten years and what changed (04:32 - 07:00) Servant leadership, why career leaders almost always fail, and the power of coming in with a partial idea instead of a completed thought (07:00 - 09:33) The truth about the cybersecurity job shortage and why open jobs almost never mean what you think they mean (09:33 - 11:37) Why communication skills matter more than technical ability and what happens when a technical score of 10 meets a communication score of two (11:37 - 13:22) Cyber is a marathon, not a race, and why passion got Rob a job at Disney over people with far more experience (13:22 - 15:27) Neurodiversity in the workplace, getting diagnosed with autism at 40, and why really smart doesn't get jobs anymore (15:27 - 17:51) The colleague who told Rob everyone thought he was a jerk, the boss who explained why, and the apology tour that followed (17:51 - 21:31) Getting laid off from Disney, becoming a ghost on the internet, and accidentally building the BowtieSecurityGuy brand (21:31 - 25:47) Tying self-worth to career, crying before job interviews, and the four words his wife said that changed everything (25:47 - 27:40) The 3am LinkedIn message from India that made Rob realize he was in this for life (27:40 - 29:40) Zero expectations, zero conditions, and why Rob messaged Rex about a hat with absolutely nothing to gain (29:40 - 31:40) Immersion therapy, D&D every Monday, and why a bad public speaker is more memorable than a good one (34:03 - 37:16) Rejection sensitivity dysphoria, masking, and why setting the tone in a room changes everything (37:16 - 39:23) The 3,000 manual LinkedIn messages, the algorithm daddy slap, and pricing yourself where you want to be (39:23 - 40:43) Zero expectations as a life philosophy and why people don't quit jobs, they quit bosses (40:43 - 42:27) Learning to walk three times, leg braces, and why cutting through grass almost brought Rob to tears (42:27 - 44:40) What Rob tells job seekers who have been at it for two years: you are ten nos away from your dream job (44:40 - 47:09) The cybersecurity salary reality check and why 3,500 to 4,500 people graduate with cyber degrees every single month (47:09 - 48:50) Rob's thank you to the people who know who they are, his battle buddies, and why vulnerability is a strength (48:50 - 51:28) Fail with style, the Walt Disney Haunted Mansion story, and why Rob never took no for an answer at Disney (51:28 - 56:39)   Timestamp Highlights: (00:31) Give me the team nobody wants (02:10) Homelessness at 18 and the kindness that stayed with him (07:00) Servant leadership and the power of a partial idea (09:33) The real reason there are so many open cybersecurity jobs that never get filled (11:37) Stop applying. Start connecting. (13:22) How passion got Rob hired at Disney over NSA agents (17:51) Getting diagnosed with autism at 40 (21:31) Getting laid off from Disney and accidentally building a brand (27:40) The 3am message that changed everything (34:03) D&D, immersion therapy, and why bad public speakers are more memorable (42:27) Learning to walk three times and why Rob doesn't take anything for granted (51:28) Walt Disney, the Haunted Mansion, and failing with style   Resources & Links: BowtieSecurityGuy — Rob's brand across all platforms ThreatLocker — Presenter of No Password Required Breakout Room Cyber Florida — The Mother Ship  

Industrial Talk is talking to Kabrina Ashley, Consultant at Onramp Consulting about "The High Performer's Paradox and Dilbert Effect ". Overview The conversation highlights the importance of the Barcelona Cybersecurity Congress from November 3-5, 2023, and the need for cybersecurity professionals to attend. The discussion then shifts to the Industrial Talk Podcast, celebrating industry professionals and addressing the "high performers paradox" and the "Dilbert effect." Kabrina Ashley from On Ramp Consulting discusses her background in leadership and training, emphasizing the need for soft skills and the challenges of retaining high performers. She advocates for better leadership practices, work-life balance, and continuous training to improve organizational performance and employee retention. Outline Barcelona Cybersecurity Congress Announcement Scott emphasizes the importance of attending the Barcelona Cybersecurity Congress from November 3 to 5.The event is organized by Farah and promises networking with top cybersecurity professionals.Scott mentions their own participation and encourages listeners to mark their calendars.The event is highlighted as a must-attend for anyone serious about cybersecurity. Introduction to Industrial Talk Podcast Scott welcomes listeners, celebrating industry professionals for their boldness and innovation.The podcast aims to highlight the contributions of industry professionals and their daily problem-solving efforts.Scott introduces the guest, Kabrina Ashley, and mentions the importance of filling out a form to help tell the story. Discussion on High Performers Paradox and Dilbert Effect Scott introduces the topic of high performers paradox and Dilbert effect, expressing interest in the conversation.The conversation focuses on how organizations mishandle their most capable people.Scott emphasizes the importance of not mishandling capable people and offers solutions on Industrial Talk.The segment includes a reminder about the Barcelona Cybersecurity Congress and the need for cybersecurity awareness. Kabrina Ashley's Background and Consulting Journey Scott and Kabrina Ashley discuss her background, including her time at Disney and her transition to consulting.Kabrina shares her experience creating a curriculum for guests with disabilities at Disney.She explains her transition to writing curriculum for various businesses and her focus on leadership studies.The conversation touches on the importance of soft skills and the challenges of teaching them. The Importance of Soft Skills and AI Integration Kabrina explains the historical context of hard and soft skills, emphasizing the need for soft skills.She discusses the impact of AI on communication and the importance of maintaining human interaction.The conversation highlights the challenges of integrating AI without losing the human touch.Kabrina shares her approach to teaching AI skills while maintaining soft skills training. Challenges of High Performers and Organizational Culture Kabrina discusses the challenges of high performers being overburdened and the impact on organizational culture.She explains the concept of the S curve and the importance of promoting high performers.The conversation touches on the impact of high performers leaving and the loss of tribal knowledge.Kabrina emphasizes the need for companies to create better work-life balance and training opportunities. Strategies for Retaining High Performers Kabrina outlines strategies for retaining high performers, including better training and work-life balance.She discusses the importance of recognizing and promoting high performers.The conversation highlights the financial impact of losing high performers and the need for better retention strategies.Kabrina shares her approach to conducting audits and secret shopper-style evaluations to identify issues. The Role of Leadership in High Performers Retention Kabrina emphasizes the role of leadership in retaining high performers and creating a positive work environment.She discusses the importance of leaders being sensitive to the needs and cues of their team members.The conversation highlights the challenges of leadership transitions and the need for training and support.Kabrina shares her experience with the Aligned Leadership Lab and the importance of personal branding. Conclusion and Call to Action Scott wraps up the conversation, emphasizing the importance of retaining high performers and the role of Industrial Talk.The segment includes reminders about the Barcelona Cybersecurity Congress and the importance of cybersecurity.Scott encourages listeners to connect with Kabrina and take advantage of her resources.The conversation ends with a call to action for listeners to improve their organizational culture and retain high performers. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2026. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! KABRINA ASHLEYS' CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/kabrina-ashley/ Company LinkedIn: https://www.linkedin.com/company/kabrina-ashley Company Website: https://kabrinaashley.com/ PODCAST VIDEO: https://youtu.be/mzch0LWLmY0 THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? 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On pense souvent que l'autonomie appartient aux petites structures. Et si la plus vaste transformation du management se jouait aujourd'hui avec 60 000 facteurs sur le terrain.Dans cet épisode, Delphine Zanelli reçoit Nathalie Anton, Directrice de la transformation et du système d'excellence au sein du Groupe La Poste.Donner les clés de l'organisation à ceux qui distribuent le courrier bouscule les certitudes historiques. Le contrôle rassure traditionnellement l'entreprise. Le lâcher prise inquiète les échelons hiérarchiques. Les managers craignent de perdre leur rôle essentiel face à cette transformation du management. Nathalie Anton observe cette tension humaine sur le terrain. Elle explique comment aider un chef de proximité à comprendre que sa place ne disparaît aucunement. Sa position se déplace. Il arrête de résoudre tous les problèmes à la place des autres. Il devient un véritable libérateur d'énergie au sein de son équipe.L'échange s'ancre profondément dans les routines partagées chaque matin par les facteurs. On comprend exactement comment l'équipe bâtit sa propre organisation pour s'adapter à une rue barrée, un chien menaçant ou un imprévu logistique. L'institution comprend que l'organisation fonctionne beaucoup mieux quand ceux qui arpentent les rues décident des itinéraires.Cette dynamique collective engendre des résultats économiques tangibles et une adhésion très forte. L'absentéisme et les accidents du travail baissent de 30 %. L'engagement des collaborateurs progresse de façon notable chaque année. Les initiatives commerciales des facteurs doublent au contact direct des usagers.Nathalie Anton pilote cette transformation du management depuis près de 10 ans. Elle s'inspire directement du vécu des facteurs et des responsables locaux. Elle refuse catégoriquement les modèles théoriques conçus loin de la réalité des opérations. Elle accompagne la révolution culturelle d'une institution historique complexe.Cette pratique managériale inédite génère une performance extrêmement solide. Le leadership se redéfinit pour valoriser ceux qui agissent. Le futur du travail s'invente ici avec un immense pragmatisme. Les facteurs retrouvent du plaisir au travail grâce à cette confiance sincère qui leur est accordée.Cet épisode donne des éléments concrets pour définir une journée réussie en équipe, animer des espaces de discussion réguliers sur le travail et encourager la solidarité face aux difficultés.CHAPITRAGE :(00:00) Une rencontre née grâce aux auditeurs (05:18) Gérer 100 000 collaborateurs face au changement (11:54) Pourquoi l'autonomie exige la présence des managers (19:19) Définir collectivement une journée réussie (27:30) L'impact direct sur l'absentéisme des facteurs (31:46) Changer de posture pour libérer l'énergie (51:08) Préserver le discernement humain face à l'IA

Skilled trades employers are fighting a two-front battle right now: a widening talent gap and a growing shortage of “people skills”. Deloitte projects U.S. manufacturing alone could need roughly 3.8 million new workers between 2024 and 2033—and warns that about 1.9 million of those jobs could go unfilled if the skills and applicant gap persists. At the same time, LinkedIn's 2026 Skills on the Rise report notes that communication and other people skills are among the fastest-growing capabilities employers are seeking today.So what happens when the technical work is largely standardized, but the human side of the job is far less predictable? And how do leaders build teams that can both fix the problem and earn trust while doing it?That's the core question explored in this episode of Straight Outta Crumpton, hosted by Greg Crumpton, featuring Josh Zolin, CEO of Windy City Equipment. The episode covers Zolin's unusual path from Hollywood stunt work to running a service business, why soft skills are now a competitive advantage in the trades, and how “career-path clarity” (a real roadmap, not vague promises) can change hiring and retention outcomes.The main topics of discussion…From stuntman to CEO: Zolin explains how “performance under pressure” and precision—where an inch can mean life or death—translated directly into leading a real-world service operation and developing credibility with technicians.Soft skills aren't “extra”—they're the job: The pair unpack why customer interaction, communication, and leadership behaviors often matter as much (or more) than wrench-turning, especially as teams get younger and customers expect better experiences.The roadmap advantage: Zolin shares how showing recruits a visual, leveled career path—skills, expectations, shadowing, progression, and pay bands—became a magnet for talent because it answers the question: “Where am I headed, and how do I win here?”Josh Zolin is the CEO of Windy City Equipment, a multi-state commercial foodservice repair company and three-time Inc. 5000 honoree, where he rose from field technician to executive leadership after years working directly alongside service teams. He is also the founder of Blue Is The New White Academy, an online training platform focused on developing leadership, communication, and business skills within the skilled trades workforce. In addition, Zolin hosts the podcast Everything They Don't Tell You, where he speaks with entrepreneurs and industry leaders about business growth, leadership, and the realities of building sustainable companies.

Join Elevated GP by visiting THEELEVATEDGP.COM   In Part 2 of his conversation with Dr. Melissa Seibert, periodontist Dr. David Wong unpacks why patients actually decline treatment — and it's rarely the money or the dentistry. It's the connection you failed to build. He walks through the soft-skill work that's defined his career: reading where a patient sits on the decision-making scale, designing a separate consultation room so he can sit beside patients instead of across from them, and disarming fight-or-flight by finding common ground fast. He also shares one of the most underrated networking moves in dentistry — joining your local Chamber of Commerce — and how it helped him launch a practice from scratch. The second half pivots to the clinical: ridge preservation as a high-ROI skill for general dentists, how to think about bone graft material selection without getting overwhelmed by terminology, membrane selection for beginners through advanced users, and the specific brands David reaches for day to day. About the Guest Dr. David Wong is a board-certified periodontist and Fellow of the International Congress of Oral Implantologists — the only periodontist in Oklahoma to hold that distinction. He completed his periodontal training at the University of Missouri-Kansas City as chief resident, earned advanced implant and oral plastic surgery credentials from Temple University and the Misch International Implant Institute, and has published in the field of oral plastic surgery. Beyond his clinical work, he has spent his career studying the art of case presentation and patient communication. Chapter Markers Time Section 00:00 Pre-roll: Elevated GP 00:49 Welcome and episode preview 02:14 Why patients decline treatment — the connection problem 04:24 The mistake of trying to build trust in one appointment 05:06 Recommended books and resources on soft skills 06:44 Why David joins mastermind groups outside dentistry 08:35 The Chamber of Commerce — an untapped networking resource 10:41 How the Chamber helped David launch his practice from scratch 11:20 Ridge preservation as a high-ROI skill for GPs 12:30 Honest take on dental photography ROI 13:27 Bone graft material selection — keeping it simple 14:38 Allografts vs. xenografts and the global supply reality 15:18 Membrane selection: beginner, intermediate, advanced 16:19 The handling reality of amnion-chorion membranes 17:19 When primary closure matters 17:53 Non-resorbable / PTFE membranes — when they help, when they hurt 19:04 Subscribe CTA 19:20 The specific brands David uses day to day 20:35 The one thing David has invested most in: case presentation 21:09 Inside David's consultation room setup 23:04 Three resources for learning case presentation Key Takeaways On why treatment plans get declined. When patients say "I'll go home and think about it," dentists default to "they don't value the dentistry" or "they can't afford it." David's argument: the most common reason is that you didn't build trust or form a connection. People will spend $20,000 on a European vacation but not on asymptomatic dental work — that's a comparison about trust and felt need, not budget. Connection is a long game, not a five-minute pitch. New dentists try to close trust in a single appointment. David's reframe: you'll see this patient over years. Foster the relationship as long as it takes, and they will do the treatment — maybe not all at once, but eventually. The "I'm the doctor, you're the patient" model breaks in fee-for-service. Patients in a fee-for-service practice are decision-makers, not compliant subjects. You have to meet them as one. Design the room around the conversation. For any case over roughly $1,500, David moves the patient to a dedicated consultation room and sits side-by-side at a table — not across the operatory chair. He pays attention to where he's seated relative to the patient and the door. He has even recorded his own case presentations on camera and had them coached. The Chamber of Commerce is one of the most underused networking moves in dentistry. Every city has one. Dues are minimal or free. You get a room full of local entrepreneurs — publishers, contractors, surgeons, service providers — solving the same problems you are, just in different industries. When David launched his practice from scratch, the Chamber funded part of his open house, ran his ribbon-cutting, and brought a crowd. Get your CE ROI right. Start with skills that pay dividends immediately — molar endo, ridge preservation/socket grafting. They have low downside (a missed socket graft is no worse than not grafting at all), short learning curves, and you'll actually use them weekly. "Sexy" CE without immediate clinical application sits unused. Keep ridge preservation simple. Don't get lost in the 70/30 vs. 50/50 mineralized/demineralized debate. David teaches just two categories: mineralized cortical bone, or mineralized cortical-cancellous bone. That's it. For membranes, beginners should default to a long-lasting resorbable collagen membrane. The fancier options (cross-linked, titanium-reinforced, amnion-chorion, PTFE) are handling-skill problems before they're outcome problems. Case presentation isn't about "salesy words." It's about reading non-verbal cues, responding appropriately, and conducting the conversation — not delivering the right script. Notable Quotes "It's not necessarily just because they don't want it. It's not necessarily just because of financial constraints. It's because we didn't build the trust. We didn't form that connection." "You're going to see this patient more than one time. Hopefully ten years from now they're still your patient — so you have to foster that relationship as long as it takes." "We'll spend $20,000 on a European vacation. We won't spend $20,000 on dentistry when we're asymptomatic and have no known issues." "You spend all that money [on a photography setup] and you still use your intraoral camera to sell single-tooth dentistry. Good job." "Two, three years later, I am the guy where they're just like, 'Dr. Wong, just take my money and do it.'" "A lot of times dentists think that case presentation is using the right words — salesy words. That's not it at all." Resources Mentioned Books on influence, communication, and mindset Influence — Robert Cialdini Pre-Suasion — Robert Cialdini (the "second one" referenced in the conversation) Vanessa Van Edwards' work (and her courses on the Masterclass app) How to Win Friends and Influence People — Dale Carnegie How We Decide — Jonah Lehrer Books by Jonah Berger The E-Myth Revisited — Michael Gerber As a Man Thinketh — James Allen (~50 pages, mindset) Organizations and programs Your local Chamber of Commerce Local Toastmasters (for speaking) Spear Study Club masters program The Elevated GP (Dr. Seibert's virtual study club) Paul Homoly's case presentation program Clinical products David uses day to day Membrane: Mem-Lok resorbable collagen (BioHorizons) — current default Membrane (when available): OsseoGuard / Ossix Plus (Dentsply Sirona) — currently on hold Bone graft: MinerOss mineralized cortical or cortical-cancellous (BioHorizons) Bone graft (alternate supplier): Symbios mineralized cortical (Dentsply Sirona)

Why the most effective communicators help people see not just what's changing, but why it matters to them.For Sinéad Bovell, effective communication isn't just about explaining what's coming next—it's about giving people the confidence and agency to engage with it.Bovell is a futurist, founder of the tech education company WAYE, and an expert advisor to the United Nations AI Advisory Body. Known for making complex topics accessible to broad audiences, she has spent years helping leaders, organizations, and young people understand the implications of artificial intelligence and other transformative technologies. Her approach starts with a simple principle: meet people where they are and connect big ideas to what matters in their lives. “If you scare people too much, if you disempower them, [and] they do unsubscribe from the very activities you need them to lean into.”In this episode of Think Fast, Talk Smart, Bovell joins host Matt Abrahams to discuss how to communicate complexity without overwhelming people and why skills like adaptability and judgment are becoming more valuable in the age of AI. From making emerging technologies more accessible to building trust through relevance and empathy, they discuss what it takes to help audiences engage with change rather than fear it.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Sinéad BovellConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:00) - Explaining Complex Ideas (03:48) - The Future of Soft Skills (06:52) - Talking About AI Without Fear (10:33) - Storytelling for Young Audiences (12:46) - Reaching Young Audiences (15:01) - Career Pivots & Reinvention (16:53) - Becoming a Better Communicator (18:59) - The Final Three Questions (25:09) - Conclusion

In this episode of Behind the Prop, hosts Bobby Doss and Wally Mulhearn dive deep into the essential soft skills that set exceptional flight instructors apart from the rest. They explore why teaching ability often outweighs raw flying proficiency when it comes to developing great CFIs, emphasizing the need to hire teachers rather than just pilots. The discussion highlights how emotional intelligence plays a critical role in the cockpit, helping instructors connect with students of all ages and backgrounds while adapting to individual learning styles. Bobby and Wally share insights on managing student progress, fostering accountability, and maintaining clear communication under pressure. They stress the value of effective debriefs and how these moments build trust and accelerate learning. Real stories from their experiences illustrate the shift from demonstrating skills to creating environments where students can learn through guided practice and even mistakes. The conversation also covers professionalism and leadership, reminding instructors that they serve as role models who shape the next generation of pilots. Listeners will walk away with practical strategies to improve their teaching approach, from using lesson plans and objectives to balancing knowledge with empathy. Whether you're a new CFI or a seasoned instructor, this episode offers valuable takeaways for elevating flight training.

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