Podcasts about gartner group

Today Justin sits down with Geri Spieler. Geri is a graduate of the University of California in Los Angeles and is a journalist and investigative reporter whose work has appeared in The San Francisco Chronicle, Los Angeles Times, Huffington Post, and other publications. Geri is also a former president of the California Writers Association and has worked as the research director at Gartner Group advising major corporations on emerging technology. Today she's here to tell the story of Sara Jane Moore, a suburban housewife who fired a shot at President Gerald Ford in 1975. Geri's work uncovered the many twists and turns of Sara Jane's life from housewife to mother to political activist to FBI informant to would-be assassin. Connect with Geri:gerispieler.comFacebook: facebook.com/LiveSanFranciscoValues/Check out the book, Housewife Assassin, here.https://a.co/d/7T2rdA2Connect with Spycraft 101:Get Justin's latest book, Murder, Intrigue, and Conspiracy: Stories from the Cold War and Beyond, here.spycraft101.comIG: @spycraft101Shop: shop.spycraft101.comPatreon: Spycraft 101Find Justin's first book, Spyshots: Volume One, here.Check out Justin's second book, Covert Arms, here.Download the free eBook, The Clandestine Operative's Sidearm of Choice, here.OC Strategic AcademyLearn spy skills to hack your own reality. Use code SPYCRAFT101 to get 10% off any course!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show

September 17th, 2024 Court Leader's Advantage Podcast Episode The world-renowned technology advisory firm, The Gartner Group, has come out with its Nine Future Work Trends for 2024. These are trends that Gartner has said will reshape the future of work. They are driven by the need to attract and retain top talent, reduce operational costs, and enhance productivity.  The trends are: · Skills Will Become More Important than Degrees and Certificates in Recruitment and Selection · Career Stereotypes Will Collapse in the Face of a Changing Workforce · Employee Conflict Resolution will be the Next “Must Have” Management Skill · The “Cost of Work” Crisis Will Reach a Breaking Point as employees calculate the cost of traveling every day to and from a brick & mortar courthouse · The Four-Day Workweek Becomes Routine · We will stop talking about DEI.  It just becomes the Way We Work  · Generative Artificial Intelligence Experiments Will Likely Yield Hard Lessons & Painful Costs.  These experiments will emphasize the need for good training on how to use Generative AI.  · Artificial Intelligence Will Create Work Opportunities.  Entirely new classes of specialists will be needed to effectively use AI · Climate Change Protection Will Become the New “Must-Have” Employee Benefit.   In this episode we are going to take a look at the job skills of the future and how we are going to find candidates that possess them.  We will look at the shifting focus from degrees and certificates to skills and competencies.   This approach will allow for a more inclusive and diverse workforce by valuing practical skills and experience over formal education and training.  We will look at one specific future skill that will be in high demand, that being workplace mediation.  As workplaces become more diverse and remote work continues to grow, misunderstandings and conflicts will also likely grow. Effective mediation will be essential to keep an organization working smoothly. Today's Panel · Hilarie Gaylin Certified Coach, Trainer, Facilitator, and Organizational Consultant · Tim Rupert, Human Resource Officer, Municipal Court, Toledo, Ohio · Jason James, Court Administrator, Municipal Court, Dalton, Georgia · Dana Bartocci, Human Resources & Development Director Minnesota Judicial Branch Saint Paul, Minnesota · Jamie Velazquez, Organizational Development Analyst, Superior Court, Orange County, California

IN THIS EPISODE...Transformative leadership at the automated marketing platform Cordial thrives on blending innovation with a deep understanding of data and client needs. By harnessing AI and focusing on a committed, agile team, Cordial bridges marketing, sales, and client experiences, crafting a reputation built on thoughtful hiring, strategic integration, and global reach.This episode features Matt Elders, EVP of Revenue at Cordial, who spearheads the revenue team focusing on innovation and excellence. Under his leadership, Cordial delivers data-driven marketing solutions to brands like REVOLVE, L.L.Bean, and BuzzFeed, enhancing customer connections and boosting revenue through tailored, impactful messaging.------------Full show notes, links to resources mentioned, and other compelling episodes can be found at http://LeadYourGamePodcast.com. (Click the magnifying icon at the top right and type “Matt”)Love the show? Subscribe, rate, review, and share! ------------JUST FOR YOU: Increase your leadership acumen by identifying your personal Leadership Trigger. Take my free my free quiz and instantly receive your 5-page report. Need to up-level your workforce or execute strategic People initiatives? https://shockinglydifferent.com/contact or tweet @KaranRhodes.-------------ABOUT MATT ELDERS:Matt Elders is a seasoned GTM Executive known for delivering outstanding results for global software and services companies. With deep expertise in team leadership, budget management, and SaaS solutions, Matt is a visionary strategist and recognized revenue thought leader. His exceptional skill in penetrating complex enterprise accounts and refining GTM strategies drives significant growth.Throughout his career, Matt has built and led successful revenue organizations for industry leaders such as Gartner Group, Scient, Tibco, and Contentsquare. His leadership has consistently resulted in substantial revenue growth and market expansion.As the EVP of Revenue at Cordial, Matt continues to lead the revenue team, fostering innovation and excellence. Residing in Marin County, California with his wife of over 25 years, he enjoys exploring the great outdoors.------------WHAT TO LISTEN FOR:WHAT TO LISTEN FOR:1. How does data contribute to personalized customer experiences?2. What contributes to building a market-leading reputation?3. Why is bridging the gap between marketing, sales, and client experience important?4. What role does thoughtful hiring play in building success?5. Why is agility necessary for leading a multi-faceted revenue organization?6. How does AI empower marketing efforts?------------FEATURED TIMESTAMPS:[02:46] Matt's Life and Leisure in Marin County[04:30] Matt's Evolving Career Journey and Impact at Cordial[07:31] How Cordial's Advanced Platform Drives Real-Time Personalization and Success[09:03] How Cordial Differentiates Itself in the...

Thomas Otter joined Acadian Ventures in March 2022 as a General Partner. Prior to Acadian, he advised companies such as Workday, Ultimate Software, Personio, and Unit 4, and collaborated with private equity and growth equity firms like Warburg Pincus, Scottish Equity Partners, PSG, and Goldman Sachs on M&A, strategy, negotiations, and diligence. He previously led the product management organization at SAP SuccessFactors, scaling it to over a billion dollars in annual recurring revenue, and served as a Research Vice President at Gartner Group, leading HR tech research. Thomas holds a Doctorate from the Karlsruhe Institute of Technology, and the Strategy and Innovation Diploma from Oxford. He is a Fellow of the British Computer Society. . A regular guest lecturer at various universities, Thomas grew up in South Africa and now resides in Heidelberg, Germany. He is also a collector of vinyl records and a lover of great music.In this conversation, we discuss:How a chance encounter led to a 30-year career in HR technology.The evolution of HR technology from the mainframe era to modern cloud-based systems.The intersection of ethics, compliance, and technology within HR.The strategic importance of HR in today's business landscape and its impact on the employee experience.The role of technology in automating administrative tasks to enhance employee satisfaction.Historical milestones in HR tech, including the first business application of a computer for payroll.ResourceConnect with Thomas Otter AI fun fact articleAn episode you might like about using AI to get ahead in your career 

In this episode, Gert gears away from the usual technical topics, SEO and marketing to make way for what is important in any business. And that is the topic that touches on the Employee Value Proposition (EVP). The world has changed immensely post pandemic and since remote work has been how the majority of businesses do their business now, the emotional aspect has been set aside. For example, leaders are not able to see if their employee is having a bad day at the moment, they just see the result - the inferior work they did.  Gert's guest for Episode 122 is Kevin D. Monroe, who as a mentor explored how showing gratitude can have an immense impact in the workplace. In this ever changing world, gratitude is needed now, more than ever. He encourages leaders to tap into the power of gratitude to be able to know the people's feelings, what every employee wants and whether they feel being valued.  This episode is the first of something different in Seoleverage.com/podcast. Be sure to tune in for more of these personal development topics. Enjoy!   Podcast Highlights: 00:00 Prologue 00:32 Welcome to the episode and introduction of the guest 00:47 Introduction of the episode topic 03:51 Two questions that Kevin Monroe popped out for Gert 05:42 Every business is a people business 10:37 What are the five things that people want based on the Reinvented EVP by the Gartner Group?  14:55 The emotional aspect that is lacking in the remote work environment as experienced by Gert 17:02 Compartmentalizing life and things post pandemic and how male and females do this differently. (...Using technology to become more human friendly) 19:42 The 5 Languages of Appreciation in the Workplace 24:46 How to use the Appreciative Inquiry technique in Team meetings?  29:28 An invitation to pause and send short messages to some people.  32:09 What is the Free 5-day challenge on Kevin Monroe's website that can help listeners grow gratitude? 33:21 End   Resources:  The Reinvented EVP by the Gartner Group https://www.gartner.com/en/human-resources/trends/reinvent-your-evp-for-a-postpandemic-workforce   The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People by Gary Chapman & Paul White https://www.amazon.com/Languages-Appreciation-Workplace-Organizations-Encouraging/dp/080246176X   The Beginner's Guide to Growing Gratitude, Free 5-day challenge - https://hub.globalgratitudesociety.com/invitation?code=87646C   Connect with Kevin D. Monroe: Website - https://www.kevindmonroe.com/ LinkedIn - https://www.linkedin.com/in/kevinmonroe/   Connect with Gert Mellak: Website: https://seoleverage.com/ Email: info@seoleverage.com

Rose Fass has over 40+ years of experience in technology and consumer-based industries.  During her impressive career, Rose has opened new businesses in the United States, been a general manager with full P&L responsibility and led major corporate transformations.  As the Chief Transformation Officer at Xerox, Rose led the transition to the global industry and solutions business, — integrating acquisitions, diverse cultures and operating units, to develop and execute the enterprise strategy.  Rose Joined the Gartner Group in 2000 and established the Center for Business Transformation, a center of excellence aimed at transforming their business model from analog to digital.  A dynamic speaker, Rose is frequently invited to speak at private and public sector events. She is featured in Fortune's Most Powerful Women of 2022 and in Entrepreneur 100 Women of Influence in Westchester, and is listed in Forbes 2012 Top 10 Women Business Leaders of New York.  She's also the author of The Chocolate Conversation: Lead Bittersweet Change, Transform your Business, and her most recent book The Leadership Conversation: Make Bold Change, One Conversation At A Time, and we're going to discuss this book during our conversation. Rose…welcome to the Fidelis Leadership Podcast!

In this International Women's Day Special, my exceptional guest is Julie Thomas. Julie is President and CEO of ValueSelling Associates, Inc., and responsible for the company's global expansion and its position as a market leader in on-demand, instructor-led, virtual instructor-led and hybrid (blended) learning solutions delivered throughout the world in more than 17 languages. Julie began her sales career at Gartner Group (now Gartner, Inc.) In 1999 she became Vice President of Gartner's Sales Training for the Americas. Her role included successfully onboarding new sales hires and driving the adoption of the ValueSelling Framework. She has extensive experience applying, coaching, and reinforcing the ValueSelling Framework, ValueSelling Essentials®, and their application to all customer-facing roles across the revenue engine.In 2003, Julie joined ValueSelling Associates as Chief Executive Officer and President. Julie has led the company to become an industry leader in competency- and process-based training for escalating sales performance in business-to-business sales organizations worldwide. In addition to her role at ValueSelling Associates, Julie is a noted speaker, consultant, and author of “ValueSelling: Driving Sales Up One Conversation at a Time” and “The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life,” as well as a contributor to Forbes.com, the Forbes Business Development Council and the LinkedIn Sales Blog.Julie also serves on the advisory board of the eWomenNetwork Foundation and is heavily involved in local charities in the San Diego region.You can contact Julie on LinkedIn and via valueselling.com

Who is Alfred?Alfred Poor is a leading expert on the future of work and the impact of technology on business meetings. He is known for his research and insights on the increasing prevalence of online meetings, citing a report by the Gartner Group that predicted 75% of all business meetings would be held online. He emphasizes the convenience and accessibility of video meetings, particularly in the context of the pandemic. Alfred is dedicated to helping businesses adapt to these changes and thrive in the new work landscape.Key Takeaways00:00 Alfred Poor, health tech expert, discusses presentation capabilities.04:16 Optimize camera angle and eye contact.10:09 Project evolved to 75% solution for presentations.12:00 Supporting new tech founders in pitching online.14:35 Excited to be part of wonderful interviews.Valuable Free Resource or Actionalfredpoor.com/video-meeting-blueprintA video version of this podcast is also at https://youtube.com/live/Np8ys9oIiRg?feature=share_________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSAlfred Poor, Health tech expert, Keynote speaker, 75% solution, Video meeting world, Technology, Presentation capabilities, Gartner Group, Online business meetings, Pandemic, Video meetings, Impressions, CEO, Executives, Zoom calls, Communication, Body language, Camera angle, Engaging, Intentional, Virtual events, Speaker skills, Presentations, Virtual presentations, Incremental improvements, Chief Technology Officers, Founders, Funding sources, Technology sectors, Startups, Passion.SPEAKERSAlfred Poor, Stuart WebbStuart Webb [00:00:22]:Hi, and welcome back to It's Not Rocket Science, Five questions over coffee. I'm delighted to have a returning guest this afternoon, Alfred Port. Alfred is a health tech expert, a keynote speaker. He has So many talents. It's gonna be impossible to list them all today. So what we're gonna do is we're just going to allow him to explain His, his his his HealthBeat and his some his 75% solution, which is the solution he has got for those people who are currently Having to adapt to the video meeting world and how you can make best use of your technology to prove your presentation capabilities. So, Alfred, welcome back to It's Not Rocket Science five Questions Over Coffee.Alfred Poor [00:01:07]:Cheers to you. I'm so glad to be back.Stuart Webb [00:01:11]:I've got a I've got water in front of me at the moment because I probably have There's waterAlfred Poor [00:01:16]:in here, but you can't tell.Stuart Webb [00:01:19]:Excellent. Alfred, I mean, you you I I introduced you there with the the 75 solution. Who who is the the solution aimed at? Who are you trying to help with this solution?Alfred Poor [00:01:29]:So the the the the key to that quest answer to that question is in the in the name. The 75% solution actually comes from a report by the Gartner Group. They came out with a report that predicted that for this year, 75% of all business meetings are going to be held online. That's internal and external. That's talking to investors, potential partners, customers, you know, staff, teams, management, whatever. And my whole point is that the pandemic gave us video meetings as a as a target of opportunity. It was easy to do. They're convenient, and and they don't take a lot of technical skill.Alfred Poor [00:02:11]:You just open up your laptop and have at it. My problem is that people aren't being intentional about how they present themselves in those settings. And if you're gonna be spending 75% of your meetings online, why wouldn't you want to make the most of that time? You're that's a huge investment of your time and money for your company. Why wouldn't you wanna maximize the benefit?Stuart Webb [00:02:37]:Brilliant question. And, you know, I look at so many people who are currently taking those. I I spoke to 1 executive who, Being being female had gone out and equipped herself with an entirely new wardrobe in order to make sure that she was presenting her best self on video, something which I have never considered myself. So, you know, what do you find in the people that are making those mistakes who who who don't try to maximize their their their best time and their best, best view when it comes to video meetings.Alfred Poor [00:03:08]:I I for me, the keyword is intention. Yeah. I don't think they're doing it intentionally, and that's the whole point. They're not intentional about the impression they make.Stuart Webb [00:03:18]:No. It's it's they're not talkingAlfred Poor [00:03:20]:to people. Is We've all met CEOs and and executives and founders who you bring them into a boardroom for a presentation and they're just amazing. You put them up on stage and they just kill it. You know? Just audiences in their hand. You put them on a Zoom call, and it looks like they've joined witness protection. You know? They're just I don't think that they stop and think about whether or not what's coming through actually represents their brand, their company, Their their professional and personal image, and it's so easy to do it better. And Yeah. I would argue that when you do do it better, people notice.Stuart Webb [00:04:02]:Yeah. So it's that, It's that laptop on the desk with the view sort of strangely up the up the face, isn't it? It's the it's the poor, like yeah. That one. The that's the poor view.Alfred Poor [00:04:16]:I mean, you know, I I've yet to find anybody where the up and nose looking at the ceiling camera angle is is flattering. You know, when you look like this, it's more engaging. It's you know, people will be able to pay more attention to you and be making contact with him, you know, eye contact. There's a whole lot of pieces that go into it. But, you know, basically, You need to get your camera up so it's about eye level. You need to look at the camera, and you need to show more. You don't wanna just be this disembodied head because then you don't get the hand motions. You don't get the the body language.Alfred Poor [00:04:54]:You know, there's a whole lot missing in your communication, which which we count on.Stuart Webb [00:04:59]:Yeah. Absolutely. I'll find I and and and that's another great tip that you just sort of gave us there with the With old camera, isn't it? Because, you know, I'm now currently looking at you. The camera is actually above my screen. I have to consciously shift my gaze to a camera and not stare at the screen because otherwise, it looks as if I'm looking down. And it's a ridiculous it it just doesn't look right, does it? But IfAlfred Poor [00:05:24]:somebody if you were in a conversation with somebody at an event or a meeting or whatever, and they were looking down like that and not at you, what would you think?Stuart Webb [00:05:32]:Yeah.Alfred Poor [00:05:33]:Yeah. Are they are they, you know, withdrawn or, you know, total paralyzed by by Introversion. I mean, you know, what what's going on with them? Why why aren't they looking at me? Now here's a if you want a quick, Almost no cost tip. To solve that, go to the your local store, gift shop, or whatever and get a pair of those little googly eyes that you can, you can stick onto anything, Stuart stick them up next to your camera. It'll give you eyes to look at and it'll make it much easier for you to to focus on the camera.Stuart Webb [00:06:11]:Great tip. I love it. Now I know you've got a you've got a valuable free offer it, I'm gonna just display this on the screen now. Tell us, what's on your valuable free offer? What is this thing that you can want Webb to do do with the with our video meetings?Alfred Poor [00:06:24]:So I tried to go through and create as comprehensive a list of the different factors that go into how to be more engaging, more influential, in your online meetings and presentations, and I laid them all out in what I call my video blueprint. So if you can go through and check all the boxes in that video blueprint, you're gonna end up having a much better presentation. You're gonna make a much better impression in in the course of it. This is this is my gift to your listeners.Stuart Webb [00:06:56]:So do you wanna just, read out what it says, on on the on the ticket going across the bottom of the screen so that you've got it for those people who are listening back and that haven't at the momentAlfred Poor [00:07:07]:See Alright. Just take us throughStuart Webb [00:07:08]:what we've got here. It's alphreypore.comAlfred Poor [00:07:10]:Yep.Stuart Webb [00:07:11]:Forward slash.Alfred Poor [00:07:12]:Alfred pore alphreypore.com/ video meeting blueprint. So it's video meeting.blueprint not dash blueprint. And alphore.com, nice and easy to remember that part.Stuart Webb [00:07:27]:Yeah. I I encourage you to go see that, and I will put this in the notes. It's alphore.com / video meeting blueprint. Dashes in between the the gaps where I pause there. So so go down go download. What what is this is just a series of tips and tricks that you can use that that ensures that you you get the very best out the 75% of the meetings you're currently gonna be having onlineAlfred Poor [00:07:51]:Right. I actually, I would say it's more A checklist for you to be intentional about.Stuart Webb [00:07:59]:Yeah. Okay.Alfred Poor [00:07:59]:You don't know what you don't know? So This gives you a list of things, oh, I never thought about. You know, should I be wearing stripes when I'm, you know, you know, finely striped clothes when I'm on camera? Probably not. But, you know, have you thought about what you're wearing? A lot of people just go on with what whatever they wear. When you well, first of all, this is my brand. So, but whenever you see me on on online on, you know, in a video setting, it's gonna be solid colors. It's gonna be In the blues and the grays for me, that's all by design. It's not it's not by accident. That's it's intentional.Stuart Webb [00:08:38]:I think that's a brilliant that's a great word you keep coming back to. That's the word intentional. You have to be intentional with these things, don't you? Barbara, was there a was it was was it this Gartner course, Gartner report, I mean, or anything else which really highlighted to you the importance of sort of Taking this step because I know that you're a you're a you're a really experienced speaker. Is is the world of speaking currently really being changed I I for this world.Alfred Poor [00:09:04]:Absolutely. I mean, this had its genesis years years ago. I've been doing virtual for probably 9 years now. I've done, you know, been a speaker at online conferences. I've produced my own online webinars and other events. I've produced, you know, online series of Presentations by other speakers. I actually produced a series of online trade shows about, for consumer electronics companies. So, and this was all pre pandemic, so, you know, I didn't jump to this because of the pandemic.Alfred Poor [00:09:42]:I already had these skills in my in in my kit bag, as you would. But so when the pandemic hit, I saw these other speakers saying, you know, all my on-site Gigs have been canceled. So I started doing workshops for them, showing them some of the key points about what you need to do to trans Trans transition between online, you know, on-site to online presentations.Stuart Webb [00:10:08]:Yep.Alfred Poor [00:10:09]:Yep. In doing that, it was very very well received, but in doing that, I realized I had a ton more than would fit in a 45 minute presentation. And So the project went through a number of different iterations and now exists as this 75% solution in which is intended to give found give executives and and teams the skills they need Starting wherever they they happen to be with whatever budget and skills and knowledge they have, what they can do to to make a better impression. I I follow what I call my, principle of the three i's for making improvements. Webb can make improvements, and this is beyond just presentations, but it Stuart that's how I came up with it, you want to make, improvements that are incremental. Don't try to do everything at once. Webb wanna make them intentional. There's the intentional again.Alfred Poor [00:11:04]:Don't just accept the default settings. And you wanna make them impactful. You wanna choose the ones that are gonna have the biggest impact. And so when I work with a client, I've helped them. It's not a course. It's not some series of things that they have to work through. I work with them custom and find the one thing that's gonna make the biggest difference for them, and we get that working. And then I find the next thing and the next thing and so forth.Alfred Poor [00:11:29]:And so it's continuous improvement and just gets better and better.Stuart Webb [00:11:33]:I love it. Alfred, I've I've asked you questions, and, you've answered them, but there must be 1 question that you're currently thinking. I wish you'd get around to asking because that's one that really sort of knows it. So what's the question that you're wishing I could ask? And, and then, obviously, asked the question you need to answer.Alfred Poor [00:11:50]:Well, I think it is, where's the passion come from for this project.Stuart Webb [00:11:57]:I like the question. I love the question.Alfred Poor [00:12:00]:And and for me, I've been working doing a lot of work with Stuart ups Because having worked with technology for as long as I have, I've been very excited to see the New companies coming along, the founders with their great ideas and how they wanna solve big problems with them. And the problem is that most of these founders are now having to make their pitches online, And this is life or death for their for their project. If they don't get the funding, and right now, funding is very tough for a lot of technology sectors. If they don't get the funding, that's you know, that could be the end of the dream. And so One of one of the motives behind the the 75% solution is to include founders in this, the ones who are just getting started. Help them think about the things that they hadn't thought about and so that they can be more effective when they're talking to funding sources because, you know, again, for them, it matters the most.Stuart Webb [00:13:07]:I love that. I love that. Alfred, as ever, it is brilliant to, to hear your views on things. You have some absolute gems of thoughts, And I love the fact that you bring passion to this, and you bring the the passion to help founders, people who who really have got to nail this and get it right in order to be able to get their company off the ground. I love I love the fact that you do that. I'm just gonna make an appeal at this point. If you are listening to this on replay or if you want Stuart, to To join the LinkedIn lines that we do on a regular basis, please, would you go to this, this link, which is a link .thecompleteapproach.co.uk forward slash newsletter. If you go to that URL, you will find a form that you can fill out.Stuart Webb [00:13:55]:Get you onto the newsletter list, and then we can keep you informed of who's coming up on these, weekly, Meetings and join and see the brilliant ideas that come through. There are so many brilliant ideas. Please come on. Please join that newsletter list and see brilliant people like Alfred Poor. And I encourage you, go to Alfred Poor's, website, afripoor.com forward slash video meeting blueprint. Download that blueprint, and make sure that you get a hold of his intentional things that you need to think about for your video meetings in the future. Alfred, I hope that was good, as good a summary as you're gonna get from anybody.Alfred Poor [00:14:35]:The best. The best. And I I just wanna underscore to to the audience that, you know, this is your Interviews are just great. You somehow managed to bring wonderful people and I'm actually honored to be part of that, and actually having to having get the opportunity to do it more than once. So, you knowStuart Webb [00:14:56]:You're very kind. You're very kind. I look forward to the next time we meet on a video call and, and and chat. But for now, everyone, thank you very much for joining us. I look forward to seeing you again next Time on, It's Not Rocket Science, 5 questions of a coffee. you. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

Carlota Perez is a researcher who has studied hype cycles for much of her career. She's affiliated with the University College London, the University of Sussex, The Tallinn University of Technology in Astonia and has worked with some influential organizations around technology and innovation. As a neo-Schumpeterian, she sees technology as a cornerstone of innovation. Her book Technological Revolutions and Financial Capital is a must-read for anyone who works in an industry that includes any of those four words, including revolutionaries.  Connecticut-based Gartner Research was founded by GideonGartner in 1979. He emigrated to the United States from Tel Aviv at three years old in 1938 and graduated in the 1956 class from MIT, where he got his Master's at the Sloan School of Management. He went on to work at the software company System Development Corporation (SDC), the US military defense industry, and IBM over the next 13 years before starting his first company. After that failed, he moved into analysis work and quickly became known as a top mind in the technology industry analysts. He often bucked the trends to pick winners and made banks, funds, and investors lots of money. He was able to parlay that into founding the Gartner Group in 1979.  Gartner hired senior people in different industry segments to aid in competitive intelligence, industry research, and of course, to help Wall Street. They wrote reports on industries, dove deeply into new technologies, and got to understand what we now call hype cycles in the ensuing decades. They now boast a few billion dollars in revenue per year and serve well over 10,000 customers in more than 100 countries.  Gartner has developed a number of tools to make it easier to take in the types of analysis they create. One is a Magic Quadrant, reports that identify leaders in categories of companies by a vision (or a completeness of vision to be more specific) and the ability to execute, which includes things like go-to-market activities, support, etc. They lump companies into a standard four-box as Leaders, Challengers, Visionaries, and Niche Players. There's certainly an observer effect and those they put in the top right of their four box often enjoy added growth as companies want to be with the most visionary and best when picking a tool. Another of Gartner's graphical design patterns to display technology advances is what they call the “hype cycle”. The hype cycle simplifies research from career academics like Perez into five phases.  * The first is the technology trigger, which is when a breakthrough is found and PoCs, or proof-of-concepts begin to emerge in the world that get press interested in the new technology. Sometimes the new technology isn't even usable, but shows promise.  * The second is the Peak of Inflated Expectations, when the press picks up the story and companies are born, capital invested, and a large number of projects around the new techology fail. * The third is the Trough of Disillusionment, where interest falls off after those failures. Some companies suceeded and can show real productivity, and they continue to get investment. * The fourth is the Slope of Enlightenment, where the go-to-market activities of the surviving companies (or even a new generation) begin to have real productivity gains. Every company or IT department now runs a pilot and expectations are lower, but now achievable. * The fifth is the Plateau of Productivity, when those pilots become deployments and purchase orders. The mainstream industries embrace the new technology and case studies prove the promised productivity increases. Provided there's enough market, companies now find success. There are issues with the hype cycle. Not all technologies will follow the cycle. The Gartner approach focuses on financials and productivity rather than true adoption. It involves a lot of guesswork around subjective, synthetical, and often unsystematic research. There's also the ever-resent observer effect. However, more often than not, the hype is seperated from the tech that can give organizations (and sometimes all of humanity) real productivity gains. Further, the term cycle denotes a series of events when it should in fact be cyclical as out of the end of the fifth phase a new cycle is born, or even a set of cycles if industries grow enough to diverge. ChatGPT is all over the news feeds these days, igniting yet another cycle in the cycles of AI hype that have been prevalent since the 1950s. The concept of computer intelligence dates back to the 1942 with Alan Turing and Isaac Asimov with “Runaround” where the three laws of robotics initially emerged from. By 1952 computers could play themselves in checkers and by 1955, Arthur Samuel had written a heuristic learning algorthm he called “temporal-difference learning” to play Chess. Academics around the world worked on similar projects and by 1956 John McCarthy introduced the term “artificial intelligence” when he gathered some of the top minds in the field together for the McCarthy workshop. They tinkered and a generation of researchers began to join them. By 1964, Joseph Weizenbaum's "ELIZA" debuted. ELIZA was a computer program that used early forms of natural language processing to run what they called a “DOCTOR” script that acted as a psychotherapist.  ELIZA was one of a few technologies that triggered the media to pick up AI in the second stage of the hype cycle. Others came into the industry and expectations soared, now predictably followed by dilsillusionment. Weizenbaum wrote a book called Computer Power and Human Reason: From Judgment to Calculation in 1976, in response to the critiques and some of the early successes were able to then go to wider markets as the fourth phase of the hype cycle began. ELIZA was seen by people who worked on similar software, including some games, for Apple, Atari, and Commodore.  Still, in the aftermath of ELIZA, the machine translation movement in AI had failed in the eyes of those who funded the attempts because going further required more than some fancy case statements. Another similar movement called connectionism, or mostly node-based artificial neural networks is widely seen as the impetus to deep learning. David Hunter Hubel and Torsten Nils Wiesel focused on the idea of convultional neural networks in human vision, which culminated in a 1968 paper called  "Receptive fields and functional architecture of monkey striate cortex.” That built on the original deep learning paper from Frank Rosenblatt of Cornell University called "Principles of Neurodynamics: Perceptrons and the Theory of Brain Mechanisms" in 1962 and work done behind the iron curtain by Alexey Ivakhnenko on learning algorithms in 1967. After early successes, though, connectionism - which when paired with machine learning would be called deep learning when Rina Dechter coined the term in 1986, went through a similar trough of disillusionment that kicked off in 1970. Funding for these projects shot up after the early successes and petered out ofter there wasn't much to show for them. Some had so much promise that former presidents can be seen in old photographs going through the models with the statiticians who were moving into computing. But organizations like DARPA would pull back funding, as seen with their speech recognition projects with Cargegie Mellon University in the early 1970s.  These hype cycles weren't just seen in the United States. The British applied mathemetician James Lighthill wrote a report for the British Science Research Council, which was published in 1973. The paper was called “Artificial Intelligence: A General Survey” and analyzed the progress made based on the amount of money spent on artificial intelligence programs. He found none of the research had resulted in any “major impact” in fields that the academics had undertaken. Much of the work had been done at the University of Edinbourgh and funding was drastically cut, based on his findings, for AI research around the UK. Turing, Von Neumann, McCarthy, and others had either intentially or not, set an expectation that became a check the academic research community just couldn't cash. For example, the New York Times claimed Rosenblatt's perceptron would let the US Navy build computers that could “walk, talk, see, write, reproduce itself, and be conscious of its existence” in the 1950s - a goal not likely to be achieved in the near future even seventy years later. Funding was cut in the US, the UK, and even in the USSR, or Union of the Soviet Socialist Republic. Yet many persisted. Languages like Lisp had become common in the late 1970s, after engineers like Richard Greenblatt helped to make McCarthy's ideas for computer languages a reality. The MIT AI Lab developed a Lisp Machine Project and as AI work was picked up at other schools like Stanford began to look for ways to buy commercially built computers ideal to be Lisp Machines. After the post-war spending, the idea that AI could become a more commercial endeavor was attractive to many. But after plenty of hype, the Lisp machine market never materialized. The next hype cycle had begun in 1983 when the US Department of Defense pumped a billion dollars into AI, but that spending was cancelled in 1987, just after the collapse of the Lisp machine market. Another AI winter was about to begin. Another trend that began in the 1950s but picked up steam in the 1980s was expert systems. These attempt to emulate the ways that humans make decisions. Some of this work came out of the Stanford Heuristic Programming Project, pioneered by Edward Feigenbaum. Some commercial companies took the mantle and after running into barriers with CPUs, by the 1980s those got fast enough. There were inflated expectations after great papers like Richard Karp's “Reducibility among Combinatorial Problems” out of UC Berkeley in 1972. Countries like Japan dumped hundreds of millions of dollars (or yen) into projects like “Fifth Generation Computer Systems” in 1982, a 10 year project to build up massively parallel computing systems. IBM spent around the same amount on their own projects. However, while these types of projects helped to improve computing, they didn't live up to the expectations and by the early 1990s funding was cut following commercial failures. By the mid-2000s, some of the researchers in AI began to use new terms, after generations of artificial intelligence projects led to subsequent AI winters. Yet research continued on, with varying degrees of funding. Organizations like DARPA began to use challenges rather than funding large projects in some cases. Over time, successes were found yet again. Google Translate, Google Image Search, IBM's Watson, AWS options for AI/ML, home voice assistants, and various machine learning projects in the open source world led to the start of yet another AI spring in the early 2010s. New chips have built-in machine learning cores and programming languages have frameworks and new technologies like Jupyter notebooks to help organize and train data sets. By 2006, academic works and open source projects had hit a turning point, this time quietly. The Association of Computer Linguistics was founded in 1962, initially as the Association for Machine Translation and Computational Linguistics (AMTCL). As with the ACM, they have a number of special interest groups that include natural language learning, machine translation, typology, natural language generation, and the list goes on. The 2006 proceedings on the Workshop of Statistical Machine Translation began a series of dozens of workshops attended by hundreds of papers and presenters. The academic work was then able to be consumed by all, inlcuding contributions to achieve English-to-German and Frnech tasks from 2014. Deep learning models spread and become more accessible - democratic if you will. RNNs, CNNs, DNNs, GANs.  Training data sets was still one of the most human intensive and slow aspects of machine learning. GANs, or Generative Adversarial Networks were one of those machine learning frameworks, initially designed by Ian Goodfellow and others in 2014. GANs use zero-sum game techniques from game theory to generate new data sets - a genrative model. This allowed for more unsupervised training of data. Now it was possible to get further, faster with AI.  This brings us into the current hype cycle. ChatGPT was launched in November of 2022 by OpenAI. OpenAI was founded as a non-profit in 2015 by Sam Altman (former cofounder of location-based social network app Loopt and former president of Y Combinator) and a cast of veritable all-stars in the startup world that included:  * Reid Hoffman, former Paypal COO, LinkedIn founder and venture capitalist. * Peter Thiel, former cofounder of Paypal and Palantir, as well as one of the top investors in Silicon Valley. * Jessica Livingston, founding partner at Y Combinator. * Greg Brockman, an AI researcher who had worked on projects at MIT and Harvard OpenAI spent the next few years as a non-profit and worked on GPT, or Generative Pre-trained Transformer autoregression models. GPT uses deep learning models to process human text and produce text that's more human than previous models. Not only is it capable of natural language processing but the generative pre-training of models has allowed it to take a lot of unlabeled text so people don't have to hand label weights, thus automated fine tuning of results. OpenAI dumped millions into public betas by 2016 and were ready to build products to take to market by 2019. That's when they switched from a non-profit to a for-profit. Microsoft pumped $1 billion into the company and they released DALL-E to produce generative images, which helped lead to a new generation of applications that could produce artwork on the fly. Then they released ChatGPT towards the end of 2022, which led to more media coverage and prognostication of world-changing technological breakthrough than most other hype cycles for any industry in recent memory. This, with GPT-4 to be released later in 2023. ChatGPT is most interesting through the lens of the hype cycle. There have been plenty of peaks and plateaus and valleys in artificial intelligence over the last 7+ decades. Most have been hyped up in the hallowed halls of academia and defense research. ChatGPT has hit mainstream media. The AI winter following each seems to be based on the reach of audience and depth of expectations. Science fiction continues to conflate expectations. Early prototypes that make it seem as though science fiction will be in our hands in a matter of weeks lead media to conjecture. The reckoning could be substantial. Meanwhile, projects like TinyML - with smaller potential impacts for each use but wider use cases, could become the real benefit to humanity beyond research, when it comes to everyday productivity gains. The moral of this story is as old as time. Control expectations. Undersell and overdeliver. That doesn't lead to massive valuations pumped up by hype cycles. Many CEOs and CFOs know that a jump in profits doesn't always mean the increase will continue. Some intentially slow expectations in their quarterly reports and calls with analysts. Those are the smart ones.

Steve Pagliuca is a Senior Advisor at Bain Capital, the firm he joined in 1982 and as a Managing Director of Bain Capital, he has helped build the firm into one of the world's leading investment companies with over $160 billion in assets under management. Steve is also a Managing Partner and Co-Owner of the World Championship Boston Celtics Basketball franchise. Steve is also co-owner and co-chairman of the Serie A professional football club, Atalanta Bergamasca Calcio. If that was not enough, Steve currently, serves on the Board of Directors of Burger King, Gartner Group, HCA, Warner Chilcott, and FCI. Huge thanks to Moshe @ Shrug Capital for making the intro. In Today's Episode with Steve Pagliuca We Discuss: 1.) From Duffel Bags at Duke to Buying Sports Teams: How Steve went from having a single duffel bag arriving at Duke University to entering the world of private equity with the founding of Bain's PE funds? Did Steve always know he would be successful? What does Steve think about the importance between luck and timing? How did Steve's mother impact how he approaches parenting and self-belief with his children? 2.) Buying Sports Teams: Not So Different to Companies: When buying and running a sports team, what is the same, and what is different from buying and running a company? What is Steve's biggest advice to new owners of sports teams? What are the single biggest mistakes sports team owners make when they buy a team? What happened with the Chelsea bid? Why did Steve lose? How did debt change the deal? 3.) The Future of Sports Ownership: Why does Steve believe we have seen a massive rise in American and private equity buyers of both global sports teams but also European sports teams? How has "new media" changed the inherent value that can be placed on a team? Why does it change the value? Which forms of "new media" are most important? How much further can the value of these sports teams increase? Does this massive increase in the price and assets of certain clubs not lead to a massive inequality in sports? What can be done to prevent this imbalance? 4.) Steve Pagliuca: The Person and Capital Allocator: What is the single best investment advice Steve has ever received? How does Steve think about his relationship to wealth today? How has it changed over time? What does it take to have an amazing marriage and be at the top of your profession? What were 1-2 elements that made Bain able to scale to the proportions of AUM that they have done? What would he have done differently?  

In this episode of Beyond the Meter, host John Failla is joined by three Duke Energy Sustainable Solutions team members. Mark Adams is the Business Development Manager, Mike York is the Strategic Account Manager, and Wayne Johnson is the Key Segment Manager for Education. These experienced executives walk through practical steps toward gaining approval for resiliency projects. You will want to hear this episode if you are interested in... Understanding the project [02:21] Making the business case for a project [05:59] The “Money Authority Need” concept [10:14] Barriers to communication [15:21] The DISC profile [20:34] Building consensus [24:03] Risk-adjusted cost [30:22] Before the C-suite meeting [39:58] Making the business case Achieving internal buy-in for energy managers is a common challenge. Many projects miss the mark on this critical first step in making the business case for a project. Fully understanding the project, need, and goal will lead to precisely what's necessary for a project to achieve that goal. Starting with the end in mind and understanding the process will direct how the project is communicated. Everyone has different communication styles, so choosing the right person to present varies by initiative. Typically, engineers can speak to engineers and do a reasonably good job communicating with finance. Still, many engineers would find it a challenge to translate an initiative into business results and talk to executives. The presentation must be succinct, with further data ready for when there are deeper questions. The goal is to give people the information they need to make a reasonable decision and not drown them in detail and minutiae. With data, details can become muddled in the impact, degrading the target outcome's importance. Begin with consensus The default starting point for many projects has been receiving approval from finance. However, finance tends to wait to follow after the authority has expressed initial interest. At that time, a higher priority is placed on the project, and the project will receive more support. The entry point has to be with the individual with the need. Finance tends to look for a simple payback or some framework that may not apply well regarding the replacement of assets. The presenter will need to present the initiative in such a way as to anticipate and overcome objections. Finance finds comfort in consensus. If approached with a project that already has people from various departments working together to push it forward, finance is much more likely to join. Finance will need cost comparisons, asset lift management expectations, and expenses. Anticipating these questions means knowing the people in finance and how they communicate. Consider the wider audience When proposing a project to your business, the decision-makers are the primary audience. Often overlooked are the people who don't have the authority to approve a project yet affect how the project proposal is received. Considering these different perspectives and bringing them on board is crucial in making the business case for a project. Success is unlikely if a solution doesn't receive support from the engineering, facilities, and finance departments. This concept applies in other industries as well. In education, the sustainability officer doesn't typically have much money to spend or authority to leverage but is influential in the process. Being attuned to the broader audience will help gain the project's approval and its overall success. Resources & People Mentioned Duke Energy Sustainable Solutions com Connect With Our Guests Mark Adams - Business Development Manager Mark's experience with Duke Energy and Duke Energy Sustainable Solutions through his multiple roles has given him the opportunity to meet, listen and understand, through countless customer meetings across a wide spectrum of industries, the challenges and the ever-changing world they live and compete in daily. Through these meetings, he has learned that everyone has their own unique issues and challenges. His learned business development skills have given him the opportunity to work with diverse industries on many innovative projects. Mark is married to Samona for 35 years and has a 31-year-old married son named Landon.  Mark is an avid golfer and loves working in his yard. Follow Mark Adams on LinkedIn Mike York - Strategic Account Manager Michael York has spent the majority of the past thirty years as an executive responsible for running operations with revenues between $275-$700M annually. During this period, he has managed capital budgets, and engineering staff and has successfully launched numerous service offerings. In addition to these responsibilities he has spoken at events such as Gartner Group conferences, North Carolina State University Executive Roundtable, Minority Economic Forum events and served on the Minority Competitiveness council under the US Department of commerce. He has authored the book Reset, numerous white papers and worked with the VA, Minority Entrepreneurial Council and Raleigh Rescue Mission. Mike is a graduate of the Strategic Leadership Institute at Villanova University, Adizas Institute and Murray State University. Currently, he works for Duke Energy Sustainable Solutions in the area of sales enablement to facilitate complex deals and build compelling business cases for business developers and customers. Follow Mike York on LinkedIn Wayne Johnson - Key Segment Manager for Education Wayne Johnson is key segment manager for the education segment at Duke Energy Sustainable Solutions and has a wealth of experience in energy innovation and solution finance. He also spent years as a facilities manager and energy executive in higher education. Wayne's out-of-the-box thinking helps him meet the challenges of energy infrastructure and asset management in education. Wayne designs energy solutions to help meet the needs of all project stakeholders, including facilities leaders, CFOs, presidents, heads of schools, faculty, staff, students and local communities. He uses his unique experience to help schools become more energy efficient, sustainable and viable for the future. Wayne has been invited to speak at conferences and universities across the country about finance innovation for campus energy and sustainability projects. He also works closely with Duke Energy's Emerging Technology organization to bring behind-the-meter innovation to campuses. Most recently, Wayne has been exploring the role of alternative fuels on campus via pilot project funding. Wayne enjoys international travel, time on the lake and hiking with his family. Wayne has worked as a licensed electrical and general contractor and is an alumnus of Mars Hill University and The University of South Carolina. His master's degree is in education administration. Follow Wayne Johnson on LinkedIn Connect With Smart Energy Decisions https://www.smartenergydecisions.com/ Follow them on Facebook Follow them on Twitter Follow them on LinkedIn Subscribe to Beyond The Meter onApple Podcasts, Spotify, Google Podcasts

I sat down this week with Todd Cohen to talk about #networking, the power of creating and cultivating meaningful work relationships (aka #relationshiping), his unique spin on sales, and much more. Although we've never met in-person, we share a bond and philosophy around networking and its importance in business and work life today. I hope you enjoy this conversation as much as we enjoyed having it! About Todd A dynamic, engaging, and motivational keynote speaker, Todd's message is relevant to EVERY organization striving to increase revenue, strengthen relationships and improve client satisfaction. Using humor and real-life examples, Todd demonstrates how every conversation is a “selling moment” and how everyone can contribute to the growth and profitability of the organization. Averaging 90 appearances per year, Todd's audiences' range in size from small groups to upwards of 5,000 people. His diverse clientele includes Subaru of America, Inc., NFL Players Inc., Corning, The American Institute of Architects, EY LP, and Investors Bank. He has headlined at medical, business, manufacturing and almost every possible business vertical. In 2015, Todd was awarded the title of Certified Speaking Professional (CSP), the highest-earned designation awarded by the National Speakers Association (NSA). He is the principal of Sales Leader LLC and author of “Everyone's in Sales” and “STOP Apologizing and Start Selling"; He has written for numerous trade and association magazines and has a monthly newsletter titled, Sales Culture Newsletter. Todd is a frequent guest lecturer at Temple University, Drexel University, Pierce College and Pennsylvania State University. Before launching Sales Leader LLC, Todd coached and led dozens of sales teams to deliver more than $850 million in revenue for leading companies including Xerox, Gartner Group, Thomson-Reuters, and LexisNexis. Todd holds a Bachelor's Degree in Business Administration from the Fox School of Business at Temple University.

We were honoured to welcome Tiffani Bova, Global Growth and Innovation Evangelist at Salesforce, to the EMEA Recruitment podcast. “Make time each day to be a student in the profession you're in.” Tiffani spoke to Paul Toms, our Founder, from Los Angeles, California, although it was a recent trip to her home state of Hawaii that was the last place to really make her smile. Usually travelling 600,000km every year, Tiffani hasn't been on a plane for work purposes since the COVID-19 pandemic began. Tiffani started selling technology in 1995, before working for various start-ups and Fortune 500 companies. In 2006, she landed at Gartner Group, where she honed her “superpower of being able to look at disparate data points and find commonality”. Subsequently, Salesforce created Tiffani's current role for her, enabling her to balance her work as a practitioner and academic.  Tiffani credits her drive with playing sports competitively for almost 20 years. She believes that all children should grow up with a sense of structure that requires learning, teamwork and competition.  Paul also finds out which topic Tiffani feels she didn't delve into deep enough in her Wall Street Journal bestselling book, Growth IQ. Her primary research around the connection between employee satisfaction and engagement with customer experience is forming the foundation for her second book. It was her busy lifestyle navigating between airport lounges and hotel lobbies that gave Tiffani the opportunity to build thousands of conversations that created the framework for her book, but also the chance for some thinking time while sat on a plane. In fact, it's one of the main reasons she's so excited to get back on the road. Travelling so frequently didn't give Tiffani much opportunity for downtime, but the last 18 months have taught her how to really unplug. She reveals the initiatives that Salesforce has implemented to take care of employee mental health and wellbeing. Tiffani believes that people have reassessed their lives during the pandemic, meaning that people just joining the workforce have a different perspective of what their future of work will look like. When Tiffani started selling technology in the 1990s, she was often the only woman in the room. Now, there are inspiring and influential female CEOs who are paving the way for gender equality in business. Some, such as Ariana Huffington, have even endorsed Tiffani's book – all thanks to a chance meeting in a restaurant! Tiffani has her own successful podcast, What's Next!, in which she explores growth and innovation in Sales. Paul flips the questions she asks her guests back on her, before finding out who her dream podcast guests would be. We end the episode by finding out what Tiffani's motto in life is and how to give her feedback on her ideas!   If you're looking for a particular part of the episode, use the timestamps below: 01:44: What Tiffani has learned about herself during COVID03:29: The last thing that made Tiffani smile04:28: How Tiffani's journey in Sales started06:52: Where Tiffani's drive came from08:51: Which sports Tiffani played10:40: The path to growth Tiffani missed out of her book12:29: Finding the time to write a book17:11: How Tiffani relaxes19:09: How employee perspectives have changed21:27: Where is the world on Diversity & Inclusion?26:19: Asking Tiffani her own podcast questions29:05: The importance of customer service30:54: Finding her tribe36:43: Tiffani's dream podcast guests38:46: Tiffani's favourite motivational quote39:59: How to reach out to Tiffani You can follow Tiffani on both LinkedIn and Twitter.    We're proud to support Operation Smile, an international medical charity, through the EMEA Recruitment podcast. If you'd like to find out more about this cause, please visit our website: https://www.emearecruitment.com/operation-smile   This episode was hosted by Paul Toms and Rose Jinks. Please see our website for more information about our specialist recruitment services: https://www.emearecruitment.com/ You can also find us on LinkedIn: https://www.linkedin.com/company/emea-recruitment-limited/ If you'd like to connect with Paul, visit his LinkedIn profile: https://www.linkedin.com/in/paultoms/ Or follow him on Twitter: https://twitter.com/paul_toms   If you have any suggestions for future episodes of the EMEA Recruitment podcast, please email Rose: rose.jinks@emearecruitment.com    #emearecruitment #emearecruitmentpodcast #tiffanibova #innovation#paultoms #operationsmile #losangeles

Video Version https://vimeo.com/640700909 About the Podcast In this episode of "State of Readiness", I welcome Marcy Axelrod, Author of "On Your Game" where she explains that each of us have our "A-game"; our individual "superpowers" that we bring every day. And most of the time we are on our game. But what do we do when we get knocked off our game and what do we need to do to fix it? She shares that "research shows that 80+% of Americans lays in bed every night feeling they are not accomplishing what they feel they can", attributing to loneliness, discontentment, and depression; often leading to substance abuse. On Your Game is a wake-up call to all of us who find our days whizzing by without achieving our goals. In a witty, captivating style, Marcy explains the challenges people face, why they face them, and how they can be overcome (and not you). She shares how the "off your game" systems that surround us are constantly conspiring to block our achievement and details what living "on our game" is really about; providing elegant solutions and easy tools to propel us back "On Our Game!" and keep us there. About Marcy Axlerod Marcy Axelrod is a Management Consultant, subject-matter expert/keynote speaker, Author of “On Your Game!”, and Forbes Magazine contributor on trending topic of Customer Journey Mapping with over 25 years of hands-on strategy and innovation work at 'Big 4' consulting firms and boutique consulting organizations focused on accelerating company growth. Marcy's award-winning book, On Your Game! directs consulting tools to drive achievement in our busy lives, supporting business and personal achievement, and earning highly favorable reviews from professors at Harvard, Yale, Columbia and Cornell. With a foundation of ten years as a leader in KPMG Consulting's (BearingPoint's) High Technology Practice in Silicon Valley, Ms. Axelrod proved her abilities to secure new clients and build ongoing revenue streams by delivering meaningful process and financial results. She utilizes a mix proven and innovative approaches to customer strategy, operational effectiveness, and growth strategy by integrating design thinking (a la Dave Evans and Bill Burnett), Jobs-to-be-Done and customer empathy based approaches. Marcy helped build Gartner Group's Silicon Valley Strategy Consulting practice, was Vice President of Strategy for 3Q Digital, (Silicon Valley's digital agency of record, where she built the company's consulting capability, contributing to its 40% revenue growth and redirecting how the company goes to market. Since then she has been delivering independent work (see attached), and advising CEO's from Wall Street firms to computer science camps. Prior to joining KPMG Consulting/BearingPoint (1999), Ms. Axelrod performed buy-side equity research at Lehman Brothers on Wall Street. She also consulted to Fortune 500 companies such as Applied Materials, Hillenbrand Industries and others in business strategy, process redesign and go-to-market strategy creation. Ms. Axelrod earned a Bachelor's degree with honors from Cornell University and an MBA in International Business from Thunderbird. Company; On Your Game Corporation Website; https://onyourgame.today Headquarters;  Port Chester, New York Year Founded; 2008 Company Type; Private Corporation Specialties;  Deliver corporate growth, innovation and effectiveness projects for global leaders and late stage start-up organizations. Deliver Jobs-to-be-Done customer strategy through primary and secondary research surfacing what they need to accomplish (important, under-satisfied jobs). Accelerate top line growth and internal effectiveness. Work with executives to evaluate issues, design and implement changes to make teams more effective and innovative. Speak about the nature of achievement today, how it actually works, what keeps people and businesses from achieving more, and what her 20 years of research shows.

Welcome! Craig discusses the Hawthorne Effect and the changing business office. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: Patch Tuesday (September 2020): Microsoft Addresses 129 Vulnerabilities Ransomware accounted for 41% of all cyber insurance claims in H1 2020 A bevy of new features make iOS 14 the most secure mobile OS ever Don't Fall for It! Defending Against Deepfakes Patient dies after a ransomware attack reroutes her to a remote hospital Lock your doors, people: Verizon breach on unsecured AWS server exposes 14M customer records Time for CEOs to Stop Enabling China's Blatant IP Theft Newly Patched Amazon Alexa Flaws -- A Red Flag for Home Workers 74 Days From the Presidential Election, Security Worries Mount   Respawn point: The inevitable reincarnation of the corporate office   Smart-Lock Hacks Point to Larger IoT Problems   Cops in Miami, NYC arrest protesters from facial recognition matches   7 Ways to Keep Your Remote Workforce Safe   Using Zoom Can Get You Arrested!   Former Chief Security Officer For Uber Charged With Obstruction of Justice --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] Hey, is this the great reset or maybe it's the inevitable reincarnation of the corporate office. That's what we're going to talk about right now. What is happening? What's happening at the corporate real estate? How are we using technology to cope? Craig Peterson: [00:00:18] You're listening to Craig Peterson thanks for joining us. This is a very interesting problem. We are looking at the corporate offices and we're seeing some major changes. I remember back when I was a professor out at Pepperdine university teaching management information systems 422, MIS 422, right now it's called more of IT, It's more information technology than management information. I remember being a professor there and teaching all of these young minds full of mush. Actually, it was mostly people who already had jobs about the Hawthorne effect. This was absolutely fascinating to me. I think it was Western electric, had a plant out in Illinois and there were just all kinds of workers. They're thinking about it. And I'm looking at a picture of it right now that I pulled up over on Wikipedia and the Hawthorne Works. It's an aerial view drawn by hand, a beautiful pencil work circa 1925. Huge buildings, six stories tall, if you can believe that. It covered acres and acres, just looking at this picture. Absolutely astounding. There was a study of the Hawthorne studies conducted between 1924 and 1932. In this factory, just outside of Chicago and it was deemed the Hawthorne effect, and here's what they wanted to figure out. You might've seen something like this in, in some movies in the past here, Schindler's list is one of them, right? How many hinges can you make in a certain amount of time? The Hawthorne Works commissioned a study, do to try and figure out if its workers would become more productive in higher or lower levels of light. That obviously was just trying to make things a little less expensive for manufacturing. But also because Western electric to justify, you need more light, right? You got to buy lights from us. They found that the worker's productivity seemed to improve where changes were made, but here's what happened. Productivity dropped when the study ended. What they actually ended up figuring out is that just being observed, changed the way these workers worked. That's the bottom line on this whole thing. There are other basises, if you will, of the Hawthorne, right fact, besides the workplace lighting. It had to do with maintaining these clean workstations, clearing the floors, relocating workstations. They all resulted in increased productivity, but only for short periods. So the Hawthorne effect, that term is used nowadays to identify any type of short-lived increase in productivity. The big question I have right now is we are working from home more and more of us. We've got major companies out there, including Microsoft, Facebook, and Google. All of those guys, of course, are tech companies, who have closed their physical offices until well into next year. Twitter is told many of its employees. I have don't have an exact number, but Twitter is saying you can work from home permanently to those employees. Now we have nearly six months. If you can believe it's been six months of forced work from home behind us now. Other organizations are reconsidering the value of office space. Of course, it comes right to mind too, that weSpace guy. If you know who he is, who started this company, where it was shared office space, and the guy turned out to be a real crook, maybe is a good way to put it, but, not a nice guy, not a good guy and he got forced out of that company. But there are others. There's like Regis and others. But in April of this year, Gallup did a poll and Gallup says that in April 62% of the workforce force was working from home. Now, I think we've got to, as a business, people have to pull back and look at this. Why do we even have these offices in the first place? Is there a real justification for it?  I brought up that Hawthorne effect because of the industrial revolution. Instead of having a blacksmith down on the corner and another blacksmith across town and another blacksmith, two towns over. What the industrial revolution did was pull all of the blacksmithing into one factory where we could do it more efficiently. We could do it faster, and we could even come up with a better product because we had better quality control by having it all in one place. I'm postulating and there are some studies that really agree that looked at this, but. We took that model from the industrial revolution that worked great for the physical side of working and we just pushed all of our intellectual workers into that same mold. It's gotta be more efficient, having everyone in one, one workspace where we can monitor and control better. I suspect that this Hawthorne effect we were talking about had something to do with that all, ultimately. That's a very big deal. Very big deal. So in June this year, Stanford showed that only 42% of the workforce was working from home full time, down about 20%. But that's still almost half of the people. And I really want us all to consider this very seriously. There are some advantages to having people chatting over the water cooler. So what some businesses have done is they have their employees get together, WebEx teams, and eat lunch together. And they chat about things, right? You don't always have to chat about business. Yeah. It's entrepreneurs, that's all we ever do. That's all we ever think of, right is business, but they're talking about their dog and their kid and just had the had fixed. And, my bees are doing this week and you have that watercooler chat you still have it, but we have it remotely. Fascinating questions. Management seems to be coming to some conclusions here because, in April, the Gartner Group surveyed and found that 74% of chief financial officers are planning to remove office space, get rid of it. We know some businesses are selling off buildings.  If you're in commercial real estate, of course, I don't give investment advice, but I would be very concerned. The commercial real estate market has been in a bubble for many years, according to a number of people that I follow, who are financial advisors. So the question really is to what degree should you transform your definition of the office? To what degree should you be transforming your meetings? Your communications channels. Many of us have moved to a team's app or Slack, which is a dangerous thing to use, Slack, but they have found that all of a sudden now people aren't working eight hours a day. They're working 10, 12, 13, 14 hours a day because there's no separation between work and home because people are putting things into these team channels that just don't need to be there. So there's no question here that there's going to be some sort of a reincarnation of the office. It's bound to change. We're seeing numbers that are proving that right now. It's a very big deal. So I have seen a number of businesses, a lot of them, including big businesses that had projects underway. To redo their offices to build more offices that are now cutting way back. Even one of my kids has just such a job. She's been working from home ever since March, and will probably permanently work from home. Now as a business person, you also have to consider. Can you compensate these people because it's way cheaper to have them work from home? Maybe you should be chipping in to help with their electric bill. Maybe you should be chipping in to help them get that second screen. Maybe you should not be requiring them to use their own cell phone smartphone to take phone calls on. Okay. So think about all of that stuff. There will be a multi-year management consulting engagement available for thousands of managers, consultants out there. I've been working at home now for over 20 years. And I owned an office building. I owned a while. I rented office space from other local places that had a business office space. it worked out pretty well for us. But looking back at it, I think almost all of it could have been done and probably would have been done better if they'd been working from home.  If your managers can resist that urge to micromanage where we're installing spyware on people's computers, which I think is going a little too far, then you could get some incredible productivity out of employees. We've seen that happen, as well. Some organizations like consulting, firms, like my business, where we do security, we have people monitoring systems. We have people designing networks and integrating with existing networks. those types of businesses can function pretty well without any sort of an office, but that means other businesses are going to have to change. Banks. Want to see that you have a physical office in order to be a business? That's not true anymore. A physical office can be almost anything anywhere. We've got to rethink everything. We have to, as workers are conscientious about this, and as business people, business owners, we've gotta be very careful and very conscientious about this. Of course, earlier in today's show if you missed it, I did talk about working from home and some of the problems we're having right now with security because of the home computers, the home networks, the internet of things, All of that sort of stuff. If we want to make this post COVID office work best. You've got to make it focus on a place that people want to be, at least occasionally. And that might mean I can tell the place that it's easy to drop in on, and just as easy as it is to work from home. So keep that in mind. Hey, thanks for joining me today. I am dropping off here on some of the stations, other stations. We will be back after the break here for another hour, and we're going to be talking about smart lock hacks, Cops in Miami and New York City, and of course, a whole lot more. So stick around. We'll be right back. --- More stories and tech updates at: www.craigpeterson.com Don't miss an episode from Craig. Subscribe and give us a rating: www.craigpeterson.com/itunes Follow me on Twitter for the latest in tech at: www.twitter.com/craigpeterson For questions, call or text: 855-385-5553

Welcome! Craig puts into perspective cybersecurity spending and how much you should be looking to spend based on certain criteria. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: Managed IT Providers: The Cyber-Threat Actors' Gateway to SMBs Think You're Spending Enough on Security? DHS Braces For 'Potential EMP Attack' As Presidential Election Nears US Sanctions Russian Attackers for 2020 Election Interference Cyber-Risks Explode With Move to Telehealth Services Why online voting is harder than online banking Price gouging and defective products rampant on Amazon, reports find Ransomware Has Gone Corporate—and Gotten More Cruel --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] This talk of MSP outsourced IT providers.  Brings up a really great question. How much should you be spending on security in a business or at home? Hey, you're listening to Craig Peterson here on WGAN 98.5 FM and AM 560. You can also hear me every Wednesday morning with Mr. Matt Gagnon and, he and I always talk about the latest in the news. Sometimes he surprises me as well with questions out of left-field. it's fun chatting with him, bright guy, and he knows enough about technology, but he hasn't stumped me yet. If you wanna follow me, by all means, make sure you get my emails. We've got some new training. That's started this week that's coming out. I have these three-minute emails. That I'm sending out and we'll be doing more of those. So if you miss the first one, make sure you sign up Craig peterson.com/subscribe. Now IT is a problem for most businesses, but I've got to point out something that many people haven't really thought through that is in fact, every business nowadays, is it computer business bar none. Because every business nowadays has computers at its core.  I look at it and say, I doubt very many businesses, frankly, almost if any, are spending enough money on IT. If they're paying enough attention to it. We still walk into businesses that don't have the proper licenses for the software they're using. They don't have the proper licenses for some of the cloud services they're using. They're not complying with regulations. They get a letter from one of their customers saying, we need to make sure you complying with this, that, and the other thing and they pull out the pencil and pencil whip the form. They just check yes, yes, yes, yes, and they may or may not even know what that form is talking about. Let alone, if they really are compliant. So it's a big deal. It's very concerning. Now in this world where more and more people are working from home, some of these figures have changed. So I think it's important to talk about it. Now on the very low end, if you are a home user, I strongly advise you to use prosumer technology, make sure your firewall and your router automatically updates, make sure that it automatically uses something like Umbrella for DNS that blocks DNS requests that might be going to bad sites that are out there, so that it's all taken care of for you automatically. Make sure you're using Wi-Fi that has multiple networks. So that network has split up so that the devices aren't talking into each other. We've got, clients that are really all over the Northeast United States, that are using prosumer gear in very small businesses, and in many cases, that's okay. It really depends and when we'd have to talk to really get into it, but basically, if you have a credit card machine on your network, it needs to be separated from the computers, the rest of the machines on your network. You need to segment. Even in my home network, I have my network segmented because again, Many of us are working from home. I work from home, so I have separate networks. One is for guests that come over, it's completely separate. It has no access to anything else in my home network. I have a network for my business at the house. In fact, I have three, I think it is networks for the business at the house. I've got that all segmented. Again, if you are just a regular consumer, you're a retiree or you are working and doing some work from home. These pieces of prosumer hardware are what are going to get your network split up in such a way that the bad guys cannot move laterally and get into computers that they shouldn't be getting into. So think about it for instance. If you have one of these Google or Amazon devices. If you have one of these Nest thermostats or Ring doorbells. None of those should be on the same network as your computers in your house. None of them. They're all considered what we call the internet of things. And as such, they probably are not getting updates. They are probably not being monitored from a security standpoint. The way they really should be monitored and that's going to cause nothing but problems for you. Frankly. We've seen that before in small businesses where they've got everything on one network. They've got security cameras and there are these cheap ones that came in from China. As an example of some of those are like Hikvision, which cannot be used now in DOD contracted facilities. Those types of devices that never get updates. Some of them have built-in back doors and now they're on your network. They break into your cash registers, your point of sale equipment, et cetera, or in your home, they get onto your computer. Now, how many of you guys have your account information on your computer? I know my dad. Keeps it still to this day on a spreadsheet, all of his bank accounts, all of his passwords, his usernames. If he has something on his network that gets compromised, he can lose all of that and they can break-in. In fact, that's already happened to him and we had to come in after the fact and do a little bit of cleanup and investigative work. So dad got it for free, but he also got nailed, which is really bad. How much should you be spending? If again, the very low end, super small business with no regulation or a home user, you should be expecting to spend five to $600 on prosumer hardware. And then companies like mine. We have a thousand dollar package where we make sure it's the right stuff. We pre-configure it, we test it, we ship it out and we support you. Okay. So let's say a grand on the high side. Now, if you start moving up and you have some regulations, so let's say you're a small doctor's office. So you have some HIPAA requirements or you're a business that has employees. So you have HIPAA requirements, but you don't have the real tough ones that come with the department of defense contractors. Then you should be spending. Oh, I'm just going to give the, basically a cash price here. You should be spending about $3,000 on your hardware. This is just your network stuff. Your firewall that can examine stuff tear apart packets and reassemble them,  look at everything in context and just do it all. One of these next-gen firewalls has intrusion detection, intrusion prevention built right in there. Really nice.  Then if you are a larger business that has real requirements, such as DOD requirement you're in the 50 to $150,000 range. On top of that, you're gonna have to spend monthly money as well. To have someone watch it and monitor it. Now, the Gartner Group has reported that the average spending on cybersecurity was it's about five to 8% of the overall technology budgets in most businesses. But in reality that it should be closer to 20% to 25% of the IT budget. Now, this is for bigger businesses that were the IT budget includes programmers and everything else. So how much is enough? there's no real magic dollar amount, but the number is definitely not zero. I think I gave you a few little ideas here of what you can look at. You've got to be careful. You've got to pay attention. The big number is until you reach 500 employees, most businesses cannot afford to have internally the type of cybersecurity teams that they need. Yes, teams. So under 500 employees, it's cheaper to find a managed security services provider. Depending, again, if you're on the DOD side, all in you should be spending about $320 per month per employee, and that'll get you all the cybersecurity you should need. You're not going to need employees worried about cybersecurity and trying to keep up on it. There are some real rough numbers out there. $50 a month, all the way up through 350 at the high end. There are your numbers. All right. You listening to Craig Peterson here on WGAN stick around because we'll be right back talking about EMPs. --- More stories and tech updates at: www.craigpeterson.com Don't miss an episode from Craig. Subscribe and give us a rating: www.craigpeterson.com/itunes Follow me on Twitter for the latest in tech at: www.twitter.com/craigpeterson For questions, call or text: 855-385-5553

Welcome! Craig discusses the Hawthorne Effect and the changing business office. For more tech tips, news, and updates visit - CraigPeterson.com --- Read More: Newly Patched Amazon Alexa Flaws -- A Red Flag for Home Workers 74 Days From the Presidential Election, Security Worries Mount   Respawn point: The inevitable reincarnation of the corporate office   Smart-Lock Hacks Point to Larger IoT Problems   Cops in Miami, NYC arrest protesters from facial recognition matches   7 Ways to Keep Your Remote Workforce Safe   Using Zoom Can Get You Arrested!   Former Chief Security Officer For Uber Charged With Obstruction of Justice --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] Hey, is this the great reset or maybe it's the inevitable reincarnation of the corporate office. That's what we're going to talk about right now. What is happening? What's happening at the corporate real estate? How are we using technology to cope? Craig Peterson: [00:00:18] You're listening to Craig Peterson thanks for joining us. This is a very interesting problem. We are looking at the corporate offices and we're seeing some major changes. I remember back when I was a professor out at Pepperdine university teaching management information systems 422, MIS 422, right now it's called more of IT, It's more information technology than management information. I remember being a professor there and teaching all of these young minds full of mush. Actually, it was mostly people who already had jobs about the Hawthorne effect. This was absolutely fascinating to me. I think it was Western electric, had a plant out in Illinois and there were just all kinds of workers. They're thinking about it. And I'm looking at a picture of it right now that I pulled up over on Wikipedia and the Hawthorne Works. It's an aerial view drawn by hand, a beautiful pencil work circa 1925. Huge buildings, six stories tall, if you can believe that. It covered acres and acres, just looking at this picture. Absolutely astounding. There was a study of the Hawthorne studies conducted between 1924 and 1932. In this factory, just outside of Chicago and it was deemed the Hawthorne effect, and here's what they wanted to figure out. You might've seen something like this in, in some movies in the past here, Schindler's list is one of them, right? How many hinges can you make in a certain amount of time? The Hawthorne Works commissioned a study, do to try and figure out if its workers would become more productive in higher or lower levels of light. That obviously was just trying to make things a little less expensive for manufacturing. But also because Western electric to justify, you need more light, right? You got to buy lights from us. They found that the worker's productivity seemed to improve where changes were made, but here's what happened. Productivity dropped when the study ended. What they actually ended up figuring out is that just being observed, changed the way these workers worked. That's the bottom line on this whole thing. There are other basises, if you will, of the Hawthorne, right fact, besides the workplace lighting. It had to do with maintaining these clean workstations, clearing the floors, relocating workstations. They all resulted in increased productivity, but only for short periods. So the Hawthorne effect, that term is used nowadays to identify any type of short-lived increase in productivity. The big question I have right now is we are working from home more and more of us. We've got major companies out there, including Microsoft, Facebook, and Google. All of those guys, of course, are tech companies, who have closed their physical offices until well into next year. Twitter is told many of its employees. I have don't have an exact number, but Twitter is saying you can work from home permanently to those employees. Now we have nearly six months. If you can believe it's been six months of forced work from home behind us now. Other organizations are reconsidering the value of office space. Of course, it comes right to mind too, that weSpace guy. If you know who he is, who started this company, where it was shared office space, and the guy turned out to be a real crook, maybe is a good way to put it, but, not a nice guy, not a good guy and he got forced out of that company. But there are others. There's like Regis and others. But in April of this year, Gallup did a poll and Gallup says that in April 62% of the workforce force was working from home. Now, I think we've got to, as a business, people have to pull back and look at this. Why do we even have these offices in the first place? Is there a real justification for it?  I brought up that Hawthorne effect because of the industrial revolution. Instead of having a blacksmith down on the corner and another blacksmith across town and another blacksmith, two towns over. What the industrial revolution did was pull all of the blacksmithing into one factory where we could do it more efficiently. We could do it faster, and we could even come up with a better product because we had better quality control by having it all in one place. I'm postulating and there are some studies that really agree that looked at this, but. We took that model from the industrial revolution that worked great for the physical side of working and we just pushed all of our intellectual workers into that same mold. It's gotta be more efficient, having everyone in one, one workspace where we can monitor and control better. I suspect that this Hawthorne effect we were talking about had something to do with that all, ultimately. That's a very big deal. Very big deal. So in June this year, Stanford showed that only 42% of the workforce was working from home full time, down about 20%. But that's still almost half of the people. And I really want us all to consider this very seriously. There are some advantages to having people chatting over the water cooler. So what some businesses have done is they have their employees get together, WebEx teams, and eat lunch together. And they chat about things, right? You don't always have to chat about business. Yeah. It's entrepreneurs, that's all we ever do. That's all we ever think of, right is business, but they're talking about their dog and their kid and just had the had fixed. And, my bees are doing this week and you have that watercooler chat you still have it, but we have it remotely. Fascinating questions. Management seems to be coming to some conclusions here because, in April, the Gartner Group surveyed and found that 74% of chief financial officers are planning to remove office space, get rid of it. We know some businesses are selling off buildings.  If you're in commercial real estate, of course, I don't give investment advice, but I would be very concerned. The commercial real estate market has been in a bubble for many years, according to a number of people that I follow, who are financial advisors. So the question really is to what degree should you transform your definition of the office? To what degree should you be transforming your meetings? Your communications channels. Many of us have moved to a team's app or Slack, which is a dangerous thing to use, Slack, but they have found that all of a sudden now people aren't working eight hours a day. They're working 10, 12, 13, 14 hours a day because there's no separation between work and home because people are putting things into these team channels that just don't need to be there. So there's no question here that there's going to be some sort of a reincarnation of the office. It's bound to change. We're seeing numbers that are proving that right now. It's a very big deal. So I have seen a number of businesses, a lot of them, including big businesses that had projects underway. To redo their offices to build more offices that are now cutting way back. Even one of my kids has just such a job. She's been working from home ever since March, and will probably permanently work from home. Now as a business person, you also have to consider. Can you compensate these people because it's way cheaper to have them work from home? Maybe you should be chipping in to help with their electric bill. Maybe you should be chipping in to help them get that second screen. Maybe you should not be requiring them to use their own cell phone smartphone to take phone calls on. Okay. So think about all of that stuff. There will be a multi-year management consulting engagement available for thousands of managers, consultants out there. I've been working at home now for over 20 years. And I owned an office building. I owned a while. I rented office space from other local places that had a business office space. it worked out pretty well for us. But looking back at it, I think almost all of it could have been done and probably would have been done better if they'd been working from home.  If your managers can resist that urge to micromanage where we're installing spyware on people's computers, which I think is going a little too far, then you could get some incredible productivity out of employees. We've seen that happen, as well. Some organizations like consulting, firms, like my business, where we do security, we have people monitoring systems. We have people designing networks and integrating with existing networks. those types of businesses can function pretty well without any sort of an office, but that means other businesses are going to have to change. Banks. Want to see that you have a physical office in order to be a business? That's not true anymore. A physical office can be almost anything anywhere. We've got to rethink everything. We have to, as workers are conscientious about this, and as business people, business owners, we've gotta be very careful and very conscientious about this. Of course, earlier in today's show if you missed it, I did talk about working from home and some of the problems we're having right now with security because of the home computers, the home networks, the internet of things, All of that sort of stuff. If we want to make this post COVID office work best. You've got to make it focus on a place that people want to be, at least occasionally. And that might mean I can tell the place that it's easy to drop in on, and just as easy as it is to work from home. So keep that in mind. Hey, thanks for joining me today. I am dropping off here on some of the stations, other stations. We will be back after the break here for another hour, and we're going to be talking about smart lock hacks, Cops in Miami and New York City, and of course, a whole lot more. So stick around. We'll be right back. --- More stories and tech updates at: www.craigpeterson.com Don't miss an episode from Craig. Subscribe and give us a rating: www.craigpeterson.com/itunes Follow me on Twitter for the latest in tech at: www.twitter.com/craigpeterson For questions, call or text: 855-385-5553

Welcome! Craig discusses the disinformation campaigns by Russia and China and how they can interfere with our electoral process.  For more tech tips, news, and updates visit - CraigPeterson.com --- Read More:   Huawei's expired US license is bad news for phone owners Security Jobs With a Future -- And Ones on the Way Out NSA & FBI Disclose New Russian Cyberespionage Malware FCC beats cities in court, helping carriers avoid $2 billion in local 5G fees Business Email Compromise Attacks Involving MFA Bypass Increase NSA and FBI warn that new Linux malware threatens national security How Fast Is SpaceX's Satellite Internet? Beta Tests Show it Hitting Up to 60Mbps ISIS Allegedly Ran a Covid-19 PPE Scam Site --- Automated Machine-Generated Transcript: Craig Peterson: [00:00:00] Hey, thinking about cybersecurity jobs, maybe for you as a second, third, fourth career, maybe for your kids, or grandkids. We're going to get into that now. What are the hot jobs? You're listening to Craig Peterson online and here on WGAN radio as well. I promised this article here really the whole show. This is one Engadget by John Fingas and it is absolutely spot on. Huawei is the problem and we've talked about it many times here on the show. I've talked about it with Matt Gagnon during the morning drive time, and many other hosts, as well as on television, et cetera. Huawei is a problem. It is owned and operated by the socialists in China, by the Chinese communist party. As we've talked about many times before socialism where they are just basically taking ownership of everything. Not allowing you to advance, holding you down, just cannot innovate. So Huawei and many other companies over in China have been stealing data and information and again I got proof. I just had a conversation this week with a gentleman who had designed security the system for apartment buildings, brand new, all designed, all laid out. He had Britain code. He had all of the hardware mechanisms designed and the interactions the user interfaces, all of that and it was stolen by the Chinese. The socialist party in China got their hands on it. They gave it to someone again, just like Animal Farm. everyone's equal here in socialism except we're more equal, right? It wasn't that the pigs in animal farm, They were more equal than everyone else. So what happened was they gave it to some people who were high up in the communist party, the good party people, the types of people that turn other people in, and they started manufacturing this system in China. Here he is counting on it to be part of his retirement. He's worked for years, putting it together. He has it all together. The Chinese break into his computers, unbeknownst to him, and then start manufacturing and selling his product in the United States. Basically, nothing he can do about it. That's again, people. That's why I keep telling you don't use Lenovo devices. They are made in China. They have been found to have spyware on them. Avoid Huawei equipment. If you have any of the routers, any of their switches, get rid of it. Again, problems have been found in those devices. Now we are looking at those people who unfortunately bought a Huawei Android device. Yet another reason not to use Android. But it isn't just, Huawei, it's a number of other Chinese manufacturers that are out there. The Washington Post confirmed that. After more than a year, the commerce department has stopped giving Huawei temporary licenses to get copies of the latest version of it. Android in order to support the customers quietly expired apparently on August 13.  Now it is illegal for Google and other software developers to send updates to Huawei, which means Huawei customers. If you have a Huawei device that runs Android, phone, or tablet, or anything else, you are out of luck. If you have a Huawei P 30 pro or other Huawei phone with full Google services. You not going to get on Android 11 or any other updates going forward, including security patches. How's that for fun? Google spokesperson also told the post that the temporary license was key to delivering Android updates through official means. How about an official backdoor means. Why do you think he said that a minute, any phones sold inside of China are using the Android and the pro inside a China should still get updates because while we can use the open-source version of Android while delivering updates itself, so you might luck out in that way. Because they'll be using the open-source stuff, but they're not going to be getting the best, the top, the patches that really you might want to have. So this is crazy here. This license, the temporary license that was granted was meant to help these smaller phone carriers phase out the Chinese networking equipment because of not just surveillance fears, but because of real surveillance that's been happening. The idea is they should theoretically replace hardware gradually. And this is for carriers who are using Huawei equipment for five G. Many of them are using Huawei equipment for routing and for bridges and firewalls. Are you kidding me? So now if you haven't gotten rid of that Huawei phone, you had a year. You basically have no choice, but to replace your phone. Because otherwise, you're not going to get updates. We know about all of the security problems with Android. It's just crazy because Google and the manufacturers of the phones and the people who sell, tell it to be on their networks, do not keep patches up to date. Again, another reason to use Apple iPhone. It's just crazy. Get rid of these things. So I cover that, but let's get back to cybersecurity jobs. Here's the hot, here's the not, and this is a great little article. They've got something about it up on dark reading.com. Think you'll like that. Hot right now is a data scientist slash security analyst. That's the job title and the idea behind this is to really help businesses be more resilient. Frankly, future-proof the organization. So you need to be able to work on predictive network models. These people are really the people who go and hunt for what's next. How's it going to work with where we are now? They work in security operations they are building threat models. They're doing incident response or hunting for the unknown bad actors. So hot data scientists and security analysts. Not hot anymore is a security operation center analyst. Here's why. Much of that responsibility there was performed by SOC analysts security operation center analysts is now being automated away. If you look at something that is fully integrated into the only one that I've ever seen, that's fully integrated from a security standpoint is the Cisco architecture at it is moving more and more to machine learning and automation. We had a customer whose network, the remote network had been compromised. They were using a VPN. We told them not to use it. We can't dictate what our clients get or buy. We can just make recommendations and sure enough, the remote computer was hacked, had a VPN. What happens next? They spread laterally. So it spread into the main business network. From a remote computer. This is another one warning I'm constantly giving about. VPNs are not a great way to go. So this role is fading out because companies like Cisco have automation that shot down that remote computer. Instantly. It was absolutely amazing. We got alert. I was just shocked at how well that thing worked. Okay. Thank goodness. Since then, yes, they have not upgraded those connections. Hot, the dev sec ops security engineer. So this is, basically the operations side. All right by 2025, they're figuring nearly 2/3rds of businesses will be software produces with code deployed daily. So you need somebody who's on the development side of software in operations that understand and security. So this is a very hot career, but you need to understand a lot. We'll be talking more about this next week, but. Everything basically to do with computers to get this job, everything. Okay. The research by the way, which came from IDC is also forecasting better than one and a half times more developers than we have today are needed here in the future. Okay. very big deal. I'm not hot. A traditional security engineer is becoming obsolete. They were traditionally centered around security point products. That means things like, Oh, I can install Norton for you. Oh, I can install this Symantec thing for you. Oh, I can install this point. Product obsolete point products just don't cut it anymore. Hot Security architect. Very big particularly for companies that provide software as a service. Not hot anymore. Hardware engineers, vendor agnostic skills are in demand, but people that have a focus on traditional hardware or custom chipsets are really falling out of fashion. Hot cloud roles. Gotta be careful with this one because most people aren't doing it very well, but many companies are moving over to the cloud. So they need security. Not hot data center security manager. Okay. The need for on-premise data centers is really cooling down. Gartner Group predicts that by 2025, 80% of enterprises will shut down their traditional data centers. I'm not sure that's absolutely true because of some of the needs of the military and military contractors, but we're not going to get into that right now. Governance and compliance roles. Very hot. GDPR, the California privacy act, and now we're seeing CMMC and of course, all of the other regulations from HIPAA on out. It is a world that needs more security. But remember, what we're seeing is that the jobs, whether it's security, or not, they can be replaced by automated systems. Are being replaced starting right now and more and more of those are going to be replaced. Very interesting. So that's, what's happening right now. You'll find all of this and of course, a whole lot more on my website@craigpeterson.com. Make sure you check it out and make sure you get my emails. We're going to be going to three short emails a week. I think now, rather than that one large newsletter. So that you can more closely focus on what you're interested in. So check all of that out. Craig peterson.com/subscribe.  I'll also be sending you a little security, reboot guide, and heck a lot of other stuff that I think you're going to find very useful. Have a great every week. If you haven't already, please give me a great reading rating. Hopefully, I've earned a five-star rating on your favorite podcast app. Make sure you do that. It's important. I think in this day and age. Make sure you sign up for my newsletters. Craig peterson.com/subscribe. Hey, thanks for listening. I'll be back with Matt on Wednesday morning at about seven 34 right here on WGAN. --- More stories and tech updates at: www.craigpeterson.com Don't miss an episode from Craig. Subscribe and give us a rating: www.craigpeterson.com/itunes Follow me on Twitter for the latest in tech at: www.twitter.com/craigpeterson For questions, call or text: 855-385-5553

TODD COHEN IS THE WORLD'S LEADING VOICE ON SALES CULTURE   On the surface, it's common to say everyone in your company is in sales.  But Todd Cohen says why it's true and this industry leader in sales culture demonstrates it.  This program should be listened to by every C-Suite officer. About Todd Cohen A dynamic, engaging and motivational keynote speaker, Todd’s message is relevant to any organization striving to increase revenue, strengthen relationships and improve client satisfaction. Using humor and real-life examples, Todd demonstrates how every conversation is a “selling moment” and how everyone can contribute to the growth and profitability of the organization.  In addition to his sought-after keynotes, Todd's Sales Culture Workshops are highly acclaimed and set a new standard for sales education and demonstrating that everyone matters and everyone has a "line of sight" to the client  In 2015, Todd was awarded the title of Certified Speaking Professional (CSP), the highest earned designation awarded by the National Speakers Association (NSA) and has served in multiple roles on both the local and national level.  Todd is the principal of Sales Leader LLC and author of two books on sales culture, “Everyone’s in Sales” and "Stop Apologizing and Start Selling.” He has been a regular contributor to The Huffington Post and Philadelphia Business Journal has written for dozens of trade and association magazines and has a monthly newsletter titled Sales Culture Newsletter.  In 2018, Todd launched his Sales Culture Toddcast featuring exciting guests and topics.  He is a frequent guest lecturer at area schools including Drexel University, Pennsylvania State University, St. Joseph’s University and Temple University. From 2010-2012, he served as the Sales Executive in Residence at Temple University Fox School of Business where he mentored students on entrepreneurship. Todd regularly coaches people in career transition teaching them how to sell themselves to get the position they want. Prior to launching Sales Leader LLC, Todd coached and led dozens of sales teams to deliver more than $950 million in revenue for leading companies including Xerox, Gartner Group, Thomson-Reuters and LexisNexis. Todd holds a Bachelor’s Degree in Business Administration from the Fox School of Business at Temple University.  toddcohen.com  (Website)   toddcohen.com/blog  (Blog) CRM Radio is hosted by Paul Petersen of Goldmine CRM by Ivanti which is a program on the Funnel Radio Channel.  GoldMine is the sponsor of CRM Radio.      

Se você quer conhecer mais sobre como funciona um clube de assinaturas de moda e como adequir a esse modelo, esse cast é pra você! Episódio #6 Clube de Moda: como personalizar um serviço em massa? Carina Fernandes, blogueira e fundadora da Vistame. Instagram Site Imagine a seguinte situação: você tem um evento importante para ir e descobre que não tem a roupa perfeita. Vai até o shopping mais próximo e a confusão começa no estacionamento. Depois de aproximadamente 30 minutos procurando por uma vaga, você consegue parar no lugar mais distante possível, além de perceber que, se o estacionamento está assim, provavelmente o shopping está abarrotado de gente. Daí em diante, são filas nos provadores, peças que não vestem bem, atendimentos que não vão de encontro com suas expectativas, filas nos caixas e muita frustração. Lá se foram 2, 3, 4 horas do dia completamente estressantes e que você não desejaria nem para o pior inimigo. Nesse dia (que você provavelmente já passou), seu maior desejo era ter uma empresa que entregasse roupas na sua casa que fossem feitas pensando no seu corpo, para que você experimentasse com calma, se visse dentro delas e que ainda tivessem uma boa relação custo-benefício. E se eu te dissesse que essa empresa já existe e tá dando sopa por aí? Conheça a Vistame Fundada por Carina Fernandes, a Vistame é um clube de moda que oferece serviço de assinatura mensal recorrente para a prestação de consultoria ou curadoria de estilo, online, focado em mudar seu estado de espírito através da forma como se veste, seja para si mesmo - aumentando sua autoestima e autoconfiança - ou para os outros, desenhando a imagem que quiser construir e transmitindo uma mensagem sem precisar falar nada. Primeiro você passa pelo diagnóstico. A Vistame entende qual imagem você quer passar pro mundo, como é seu corpo, quais as suas cores e estampas favoritas e quais peças vão valorizar sua beleza. Além disso, você recebe a caixa no conforto da sua casa, não paga pelo frete nos dois sentidos e não é obrigada a ficar com as peças que não gostar. Parece sonho, mas é verdade mesmo! Reprodução: instagram @vistameoficial Como resultado, você economiza tempo e dinheiro para se preocupar com aquilo que é mais importa. Longe do estresse dos shoppings e da frieza do e-commerce, as consultoras da empresa estão sempre prontas para te ajudar. Vale lembrar que as peças têm valores que cabem no seu bolso e se você devolver a box intacta por 3 meses consecutivos, sua assinatura é cancelada porque a Vistame entende que esse modelo de consultoria não está sendo bacana pra você. O resto, você ouve no podcast dessa semana! Outros clubes de moda que você precisa conhecer Para completar sua nova rotina de cuidados pessoais, separamos outros clubes de moda que você vai adorar! Glambox Na Glambox, você escolhe o plano, preenche seu perfil de beleza e recebe, todos os meses, caixas exclusivas com produtos das grandes marcas de cosméticos. Além disso, você pode participar das ações de marketing e ganhar Glampoints, que podem ser trocados por produtos do Glamclub. Clube da Preta O Clube da Preta é um clube de assinaturas de moda que reúne produtos criativos e diversificados dos segmentos de vestuário, artes e acessórios feitos por afroempreendedoras(es). Assim, história e cultura afro são o core da empresa. Você recebe em casa livros, camisetas e acessórios exclusivos que geram grande impacto social e estimulam o consumo sustentável. SoxBox Meias estilosas, diferentonas e enviadas direto para a sua casa? Temos também! Na SoxBox, você receberá mensalmente meias exclusivas, com preço justo e com alta qualidade. A devolução (caso não goste) é gratuita e você pode escolher planos mensais, trimestrais e semestrais. A revolução da recorrência A recorrência é o modelo de pagamento que mais cresce no Brasil. Um estudo da Gartner Group revela que, em 3 anos, aproximadamente 75% do mercado varejista vai ofere...

Shawnna Sumaoang: Hi, and welcome to the Sales Enablement PRO podcast. I am Shawnna Sumaoang. Sales enablement is a constantly evolving space, and we are here to help professionals stay up to date on the latest trends and best practices so they can be more effective in their jobs. Today we are joined by Peter O’Neill. Peter, I would love for you to just introduce yourself, your role, and your organization. Peter O’Neill: Hi Shawnna, and thanks for inviting me. Well, I’ve been in the IT and marketing world for more than 38 years working in various roles at HP, META Group and most recently 12 years at Forrester Research both as an industry analyst and Research Director. I was RD for all of Forrester’s work around B2B Marketing which included sales enablement. In fact, I would claim to be one of the first analysts to promote the concept of sales enablement. With my colleagues, I wrote several reports between 2012 and 2014 which defined the role, responsibilities and even anticipated which technologies were going to be necessary for successful sales enablement. In 2015, I worked with a colleague Andy Hoar, who was covering eCommerce at Forrester, and we researched and published that infamous research report entitled: “The Death of the B2B Salesman”. I fondly remember co-presenting that research in the keynote speech at a Forrester conference and provoking a discussion among the audience of 500+ sales enablement professionals. This year, I’ve become an independent analyst and continue to advise clients on various marketing topics including the vendor selection process for buying marketing automation software. I also work with business partners such as Research in Action, who publish what are called Vendor Selection Matrix reports. Another business partner is the B2B Marketing organization based in London, where I provide some of their premium content. SS: Your Vendor Selection Matrix report found that when people create their long-list of potential vendors, just 11.9% turn to vendor information and 4.2% to vendor presales. In your opinion, what does this say about the sales environment and its evolution? What do sellers today need to do to cut through the noise? PO: I have now researched and published nine of these vendor selection matrix reports and they all have returned similar results on that question. We ask 1500 businesses globally: “How do you put together your initial list of vendors”. We are asking specifically about how they select automation software such as sales enablement solutions but most such surveys have shown that, generally, B2B buyers of anything, now rely the very least on what they could be told by the potential vendor – either the website or, even less, the vendor salesperson. Buyers have given up on those meetings because they perceive the seller as only trying to deliver the company or product pitch at the earliest opportunity. “They never seem to want to listen to me first”, is what one client told me the other day. In terms of cutting through that noise, the seller has to become more empathetic to what the buyer is seeking. Let us assume that the buyer no longer responds to cold calls anymore, so that means that salespeople are only getting meetings based upon a buyer request. So Marketing now has to be part of the supply chain to sales before that meeting, to prepare the seller properly. What is the buyer looking for in the meeting? What does the buyer already know about you? What type of role does the buyer have in the buying decision? My ideal of sales enablement would be a system that has gathered and prepared all that information – and puts it at the fingertips of the seller before the meeting. SS: You also report that almost half of the companies have not yet invested in an SEM solution, which points to a large opportunity for growth in the industry. How do you see the industry growing in the next few years? What changes or trends do you see on the horizon? PO: Yes, that is what we found when we researched sales enablement investments at the start of this year – 48% of 1500 business executives we interviewed are investing for the first time in this area of software automation. I see this segment as one of the fastest growing Martech markets overall. Not only because of the amount of first-time buyers but because there will be a lot of replacements as well. In the last years, the market was in its early-adopter phase and many firms tended to buy from the first vendor that called and could make a demo. So some of the early market-leaders, with, let’s say, somewhat-satisfied customers, are no longer the innovators today; while newer vendors, but with smaller reputations, are now building up market share. Indeed, the one thing I noticed in my briefings with the vendors, and this was confirmed in the scores allocated by the 1500 practitioners we surveyed, is that it’s difficult to separate vendors from each other at first glance. I had to dig very deeply at each briefing to find out exactly which customer types were being targeted, and with which value proposition. This is typical of a market in rapid growth, where the RFP process is only just starting to be applied, and where a high close-rate means that marketing concepts like thought leadership or value-based storytelling have not yet taken hold. This will change in the next years, as the best of the vendors tune up their content marketing and positioning programs in order to win business from the more pragmatic, less adventurous companies – the typical “Crossing the Chasm” scenario (wow, is that book really 19 years old now). I also anticipate considerable vendor consolidation or churn in 2020 as smaller vendors with point solutions lose their customers to a more complete sales engagement management provider. SS: Your research also found that seller adoption with sales engagement solutions is a top concern and critical success factor. How can companies help encourage adoption of new solutions among reps? PO: Well, they need to really consider the user experience as their most important success factor. I’ve assisted many clients through their VSP and sat in on their meetings with potential vendors to provide my input as “an outsider”. And I trust that my assessment of the vendors’ offerings and potential to fit into their planned technical architecture was useful. But still I often have the feeling that the client was not really prepared for the full project. I notice that, when I ask them about their needs and challenges, many aspects are not yet thought through: There are no sample business workflows (much of which is outside the software they’ll buy) There are no profiles of their potential users (devices, competencies, preferences) There are no sample reports or dashboards designed There is no prioritization in their list of requirements – all was equally important. Most process automation projects fail because of a bad fit between project solution and requirements. And when I say “project” I mean much more than the software product. The project solution must cover the complete business scenario to be improved, which is usually only partly through technology – process and organization always needs to be tuned as well. Sellers are already collecting a massive number of apps onto their devices through their own efforts. The sales enablement system of choice needs to be visible, and recognized as important by the sellers, among that forest. It has to earn its adoption, based on ease of use, accessibility, comfort and applicability to the sellers daily tasks. By the way, my report at the start of this year was titled Sales Engagement Management, not enablement. In the report I argued that the various enablement, training and operations systems will be consolidated for complexity reasons. So I was quite pleased to see that now both Gartner Group and SiriusDecisions are now publishing work under the same heading – sales engagement. My next SEM report is currently in the field, we’re surveying 1500 practitioners first about their preferences and vendor experiences. Then I will add my POV after talking to all the important vendors and plan to publish the new report in February 2020. SS: Customer-centricity is also mentioned as a core evaluation requirement. When it comes to personalization, what are buyers looking for? What are some strategies for companies to be more customer-centric? PO: Our first discussion point today was about why buyers do not want to meet sellers — because most of the sellers are not empathetic. Customer-centricity is the process needed to create this empathy. That process requires marketing to collaborate with its sales counterparts in selecting the target accounts, and buyers within the accounts. And to provide content to the seller at the right time that is specific to the needs of the people in the next meeting. Ideally, marketing systems would also distribute customer analytics output like intent alerts. Many companies are now hiring more consultative sellers, ideally with experience in the type of companies they are developing their relationships with – same industry for example. But that is not always needed – some selling scenarios are more about just providing the right price and availability data to a buyer on demand. But even behind those business relationships, there needs to be an account relationship which is developed and managed by people meeting people on a periodic basis to agree on routine pricing and communications. SS: Partner enablement also seems to be a growing trend and priority in the space, as you mentioned in your report. Why is partner enablement important? PO: Well, after all, 70% of the world’s trade is done through partners. Traditionally, many manufacturers were somewhat discriminating and only applied their sales enablement programs to their own direct sales force. Business pressure is driving change here as well and most firms now want to treat their partner sales force equally. Many of the sales enablement software vendors recognize this and have functionality to handle this more casual type of user. But this challenge is changing as we speak. What I’ve just described is fine for firms selling physical products (or on-premise software) needing knowledgeable partners to present and position the offer to buyers. But now almost every industry is morphing to an “as-a-service” business model with some buyers pulling the service based on their own research. But no, channel partners are not being “dis-intermediated” (that strange cliché of the 1990s eBusiness articles) – they’ve become even more influential and advocational. But their business model has changed and they’re more than likely to live off revenues earned from the end-user than the manufacturer they occasionally represent. And instead of resellers or distributors, they are called affiliates, referrers, associations, communities, groups, ambassadors. So the next generation challenge for many companies is: how do you enable those partners. SS: In your opinion, what are the top things people should look for when evaluating SEM solutions and why? PO: My priorities would be to check out how the system was adopted in other companies. What do sellers say about the system – that is the most important feedback I would seek from reference customers. Then I would review the devices preferred by my own sales colleagues and ensure that those platforms can be covered by the SEM solution. The only exception would be if I had a somewhat older-fashioned sales culture that has not yet adopted portable devices extensively. Then, I would launch the SEM project with a general distribution of modern devices like a tablet. Another priority for me would be the ability to get feedback out of the system about usage and effectiveness of the content and data being fed into the system. At some point, you need to be able to provide ROI data to your management and this is key to being able to do that. SS: Well thank you so much, Peter, I really enjoyed talking to you today. PO: It’s been my pleasure. SS: To our audience, thanks for listening. For more insights, tips, and expertise from sales enablement leaders, visit salesenablement.pro. If there is something you would like to share or a topic you want to know more about, let us know. We would love to hear from you.

Today we have a thoughtful and in-depth conversation about innovation in schools with Tim, Tricia, Diana, Maggie and Marcello from our YouTube series, Coaching Fundamentals. (Marcello sneaks in around the halfway mark so he didn’t get a formal introduction, but you’ll hear his voice in there!). Our conversation today focused on the Gartner Group’s model of the Hype Cycle and how it relates to implementing change in schools. We share some personal experiences with each stage of the cycle and then focus on strategies all instructional coaches can use to successfully implement new ideas in any school setting - so that change can be less stressful and much more manageable for teachers with very busy workloads!    Full Show Notes: https://elpn.edurolearning.com/coachbetter/episode-56/

Alexander Buschek has been an IT professional for many years. He is passionate about digital transformation and the opportunities it will give businesses — especially SMBs. He is convinced that every business has to embrace digital transformation in one way or another, in order to survive. The sooner a business starts its digital transformation, the better. To support this process, spread awareness, and share experiences, he started The Digital Transformation Blog.Alexander was, at the time of this interview, the CIO of Cherry GmbH, well known for their excellent keyboards and MX switches, who hired him because of his profound knowledge of digital transformation and digitalization. Alexander has since moved on to Gartner Group, where he is Senior Director, Analyst of Midsize Enterprises.   Key Takeaways: [1:19] Marc welcomes you to Episode 140 of the Repurpose Your Career podcast. Career Pivot is the sponsor of this podcast; CareerPivot.com is one of the very few websites dedicated to those of us in the second half of life and our careers. Check out the blog and the other resources delivered to you, free of charge. [1:48] If you are enjoying this podcast, please share it with other like-minded souls. Subscribe on CareerPivot.com, iTunes, or any of the other apps that supply podcasts. Share it on social media or just tell your neighbors and colleagues. The more people Marc reaches, the more people he can help. [2:07] Marc has released five chapters of the next edition of Repurpose Your Career to the Repurpose Your Career review team. Sign up to be part of the review team at CareerPivot.com/RYCTeam. [2:22] You will receive new chapters as they become available. Marc is looking for honest feedback and would love to get an honest review on Amazon.com after the book is released. [2:32] Marc plans to release the book in mid-September and do both a virtual and a real book tour. Marc has already recorded multiple podcast guest appearances, some of which have already been published. Go to CareerPivot.com/launch you’ll find all the links of all the podcast episodes.[2:57] Marc will be in Austin the week of September 22nd, the New Jersey/Pennsylvania area the week of September 29th, and D.C., the following week. Marc would love to meet his readers and listeners.  [3:09] Marc has many events planned. You can find them on CareerPivot.com/launch. [3:20] Next week, Marc will interview Kerry Hannon, author of Never Too Old to Get Rich: The Entrepreneur’s Guide to Starting a Business Mid-Life. [3:30] This week will be an encore episode from Episode 72, when he interviewed Alexander Buschek. Marc finishes the episode with a short update discussion that he recorded last week with Alexander. Marc shares Alexander’s biography. [4:51] Marc introduces Alexander. Alexander talks about being desperate, looking for a job before working with Marc. He sent applications everywhere and didn’t get answers. He also had a difficult bio, being self-employed for more than 24 years, then became the CIO of one of his customers. He decided he needed help and he found Marc. [5:58] Marc started Alexander through the rebranding process. Alexander shares the roadmap he followed. [6:06] The first step for Alexander was the Birkman assessment to find out who he was; what were his strengths and weaknesses. He learned new things about himself. Marc encouraged him to have a blog, videos, and write a book. He’s still working on the book. [7:00] The roadmap was about getting to know himself and writing a white paper, as a preliminary for the blog. Then he started writing the blog and became the thought leader in digital transformation. Then his visibility started. People asked him to speak at conferences, which was a great experience for him. [7:34] Marc frequently told Alexander to be bold. At first, Alexander didn’t see himself as bold. Then he found out that he was bold. He was not reluctant to speak up and do the things he thought were necessary. [8:24] Marc was blown away by Alexander’s resume. Alexander didn’t see himself as a hot commodity, however. He had to learn to understand his achievements and tell people about his experience. [9:38] Alexander’s white paper was about cloud technology. He had been working with InFor ERP systems and they wanted to access the Cloud. In Germany, many were reluctant to even look into it. So he thought, at least he needed to look into it. He figured out that cloud technology is the future. [11:05] Alexander used Dragon Naturally Speaking (Now Nuance Dragon) to write. You just talk and you see it written in Word. It was very helpful. This is an easy way to write a blog post if you write the way you speak. [12:22] While Alexander was networking as the CIO of Protego he approached Autodesk to ask if CAD systems could be based in the cloud. Autodesk invited him to the Hannover Fair to look at how it was being used at the time, including Fusion 360. [13:18] After a conversation with one of the managers there, they invited Alexander to be part of a panel discussion by the Financial Times in Berlin in cooperation with Autodesk. [13:36] The panel was on digital transformation, in English. Alexander used it for his blog with great success. He found that personal branding is making sure people get the impression of you that you want them to have. [14:40] After being on the Financial Times panel, Alexander started writing his blog posts. He spoke at another event for Autodesk. His speaking career snowballed. [15:53] Alexander spent the Christmas holidays in 2016, shooting videos about digital transformation, based on his conference presentations. Headhunters started to approach him. He expanded his LinkedIn network significantly. [17:32] Doing videos helped Alexander’s presentation skills a lot. [19:20] Making a video requires one hour or more of effort for every minute of finished video. Alexander explains his process for making a video. [20:46] Alexander is proudest of getting his new job. It is a challenging job. He is proud that he was asked, rather than sending in his application. He branded himself doing what he loved to do and showing his expertise, with the goal of getting a new job. [21:41] Alexander was passionate about digital transformation. His previous job had given him no opportunity in that area. It is present or will be present in every company. Alexander became an expert on it, after a lot of work. If you want to rebrand your life, there is no way around a lot of hard work with a lot of discipline. [24:21] Alexander credits Marc with inspiring him to push forward, in steps. Marc gave Alexander small steps, such as a whitepaper, a blog, and videos, to do one at a time that really kept him going. The next step is to write the book. [25:54] Alexander’s advice to anyone who wants to rebrand themselves: You can do it! However, you need to be patient and put a lot of effort into it. With the effort comes success. Be bold. Be patient. Get some advice and get a job coach. Reading a book alone does not usually provide the motivation. [28:25] Alexander looked off into the future and positioned himself in a niche of digital transformation for SMBs. Alexander can be reached at DigitalTransformationBlog.com. Alexander answers comments. Or email Alexander at Alex@Buschek.info. [29:37] Marc hopes Alexander has inspired listeners to be bold! [30:12] Alexander first contacted Marc by LinkedIn after reading Marc’s book, Personal Branding for Baby Boomers: What It Is, How to Manage It, and Why It's No Longer Optional. When Alexander contacted Marc, he had 70 LinkedIn contacts; today he has 1,200 or so. [30:57] Marc brings Alexander back on the podcast for an update interview. Alexander started as the CIO at Cherry at the beginning of 2018. He had previously been interviewed four times to be an IT Analyst at Gartner. Recently, the Gartner recruiter sent Alexander a LinkedIn message asking if he was still interested in a position. [32:57] Alexander had wanted to work for Gartner in the first place, so he was happy to meet with them. After a series of interviews and a two-hour writing exercise, on his way back to the airport, he got an email (he was in a limousine, not driving) from Gartner congratulating him on getting the position. [34:32] Since March 1st, Alexander is a Senior Director Analyst for Mid-Sized Enterprises. Alexander helps MSE CIOs make the right decisions when it comes to digital business transformation and cloud strategy. He feels very comfortable in this job. He also writes research notes on leadership. [35:51] Marc thanks Alexander for being on the Repurpose Your Career podcast. Alexander invites you to contact him for advice on rebranding or digital transformation. Alexander’s path was hard work and really rewarding. Reach him at Alexander Buschek on LinkedIn. [36:52] Marc hopes you enjoyed this episode. Alexander was a real joy for Marc to work with a few years ago. He continues to prosper in his career. He took a lot of risks and did a lot of hard work to rebrand himself. [37:08] The Career Pivot Membership Community continues to help the approximately 50 members who are participating in the Beta phase of this project to grow and thrive. The community has moved on to the next phase where community members who have experienced success get to share their successes and teach others. [37:26] This is a community where everyone is there to help everyone else out. Marc is recruiting members for the next cohort.[37:33] If you are interested in the endeavor and would like to be put on the waiting list, please go to CareerPivot.com/Community. When you sign up you’ll receive information about the community as it evolves. [37:47] Those who are in these initial cohorts set the direction. This is a paid membership community with group coaching and special content. More importantly, it’s a community where you can seek help. Please go to CareerPivot.com/Community to learn more. [38:09] This Fall, the community is moving out of the beta phase into full production. [38:20] Marc invites you to connect with him on LinkedIn.com/in/mrmiller. Just include in the connection request that you listen to this podcast. You can look for Career Pivot on Facebook, LinkedIn, or @CareerPivot on Twitter. [38:39] Please come back next week, when Marc will interview Kerry Hannon, author of Never Too Old to Get Rich: The Entrepreneur’s Guide to Starting a Business Mid-Life. [38:48] Marc thanks you for listening to the Repurpose Your Career podcast. [38:52] You will find the show notes for this episode at CareerPivot.com/episode-140.  [38:59] Please hop over to CareerPivot.com and subscribe to get updates on this podcast and all the other happenings at Career Pivot. You can also subscribe to the podcast on iTunes, Stitcher, the Google Podcasts app, Podbean, the Overcast app, or the Spotify app.

Mitchell Levy and Josh Jones are joined by special guest, Michael Griego, the President and Founder at MXL Partners. They had an insightful conversation about how structure and routine can help salespeople, entrepreneurs, or anyone increase their revenue. Michael Griego has over 35 years of high-technology sales and management experience at companies ranging from IBM, StorageTek, Gartner Group, IntelliQuest to Workshare. He founded MXL Partners (http://www.mxlpartners.com) in 2002, a Silicon Valley-based sales effectiveness consulting and training firm. He is a world-class sales trainer and sales effectiveness management consultant and an internationally recognized Sales Expert for TopSalesWorld.com and The Sales Experts Channel. He’s conducted sales management consulting for companies around the world and has lead sales training for thousands of salespeople in companies ranging from Silicon Valley startups to Fortune 500 firms. To connect to Michael on LinkedIn: linkedin.com/in/michaelgriego Josh Jones's door-to-door (D2D) career began with a 2 year service mission for the LDS church. Shortly thereafter, he spent 3 years selling alarms and smart home tech for Vivint Inc. For nearly 4 years after that he has been selling and managing a sales team for Vivint Solar. Josh has worked in CA, AZ and CT. He has personally installed nearly 3 MW. In 2017 Josh's team installed around 5MW. The crowning achievement of his career thus far is authoring two books on sales and achieving off-the-charts success. The titles are "$300K @ 26" and "Don't Knock it Till You Knock it". A fundamental belief Josh has is, as Zig Ziglar said, "You can have everything in life you want, if you will just help other people get what they want." Josh is always looking to surround himself with the most passionate people he can find because as John C. Maxwell said, "One person with passion is greater than 99 with only an interest. Passion gives you energy." Connect to Josh Jones on LinkedIn: linkedin.com/in/josh-jones-2b65a8b7 Mitchell Levy is the Global Credibility Expert at AHAthat, the first APA leadership (Thought Leadership) platform on the market for thought leaders, experts and companies to unleash their genius to the world. His passion is helping entrepreneurs, business owners and C-Suite Executives get known as thought leaders & become best-selling authors with the AHA platform. He is an accomplished entrepreneur who has created 20 businesses in Silicon Valley including four publishing companies that have published over 800 books. Mitchell is an international best selling author with 60 business books, has provided strategic consulting to over 100 companies, has advised over 500 CEOs on critical business issues, and has been chairman of the board of a NASDAQ-listed company.  AHAthat.com/Author where you can also find a link to book a strategy call. Visit https://mitchelllevy.com/mitchelllevypresents/ for an archive of all the podcast episodes. Connect to Mitchell Levy on: LinkedIn: Linkedin.com/in/MitchellLevy Facebook: Facebook.com/HappyAbout Twitter: Twitter.com/HappyAbout Google+: Plus.Google.com/+MitchellLevy Pinterest: Pinterest.com/THiNKaha Instagram: Instagram.com/Mitchell.Levy/ AHAthat: AHAthat.com Speaking site: MitchellLevy.com Consulting Site: THiNKaha.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Rick DeLisi is the principal executive advisor for the Gartner Group, where he focuses on helping executives unlock the extraordinary potential of communication to solve business problems and contribute to the bottom line. The co-author of The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Rick works with clients in a range of communications and customer experience topics, and he joins the show today to talk about one in particular: customer effort. Listen in to hear how creating minimal effort for customers builds loyalty, as well as examples of how to make an experience feel like less effort—without changing the requirements. You’ll learn where most companies tend to fall flat when it comes to resolving problems, how a lot of businesses mistakenly end up being entirely company-centric, and the best way to predict if a customer will remain loyal in the future. You can find show notes and more information by clicking here: http://bit.ly/2F8EX8V 

With over 20 years in financial technology, Lilia Severina set up Fixtrade in July 2011. Lilia has expert knowledge in trading technologies including low latency trading and many years experience in the world of crypto from mining to arbitrage to ICO planning, design and development. With business connections in over 80 countries in FinTech sector, Lilia was instrumental in a number of IPOs and held many senior positions in start-ups as well as corporates including Uptime Institute, Avelacom, Interxion, Gartner Group, Orange and Verizon. Lilia and her team are able to bring together money and opportunities during market highs and lows and achieve consistent results. Lilia studied at the London School of Economics, Westminster University of London and Thames Marketing College. She is a committed trainer and mentor for the Prince’s Trust and believes in empowering SMEs to make the world a better place. What you’ll learn about in this episode: What Lilia does with her London-based consulting business, and why she specializes in financial technology and real estate What kind of returns Lilia’s clients can expect on their investments through her consulting business How Lilia’s business works with underdeveloped countries, and how she works with Prince Charles’s “Prince’s Trust” organization in the UK Why China is a thriving region looking for development opportunities and foreign investments Why timing is important when managing your money and moving it to foreign markets during challenging economic times Why Lilia’s disappointment in her pension fund and wealth manager caused her to develop her own strategies with better results Why Lilia believes capital market strategies can be powerful, as long as you’re willing to accept the risk Lilia shares her story of being born in Ukraine and immigrating to London, and why early financial troubles shaped her thoughts on money Why Lilia believes that abundance and financial security are available to anyone prepared to reach out to it Additional resources: Website: www.fixtradeglobal.com Email: contact@fixtradeglobal.com

Today, we have the huge privilege of having the inspiring Dr. Patrick Liew with us! Dr Patrick Liew is one of the rare few entrepreneurs that has helped to list three different companies in three different countries and on three different stock exchanges. He is one of the founder of Success Resources, arguably the largest seminar organiser in the world and a major shareholder of a company which is listed on the Australia Stock Exchange. Patrick has also established an e-learning company which was rated by Deloitte and Touche as the 11th fastest growing tech company. Previously, he was the Executive Chairman and CEO of HSR Global (renamed as 3Cynergy), a publicly-listed company on SGX-ST. He has also held the regional director position at the Gartner Group, providing strategic advisory and planning services to governments, banks and MNCs. Today, I get to sit down with Patrick to discuss about his journey of becoming an entrepreneur, what kept him going and how he overcame his adversities and turn them into opportunities. We will also be discussing about how one's entrepreneirship can lead him or her towards a legacy which I believe can help you towards your success in your career. I believe some of you viewing this would have the desire to know how you can turn your goals and vision into reality, you should check this episode out! Don't miss this opportunity to listen to the part where Patrick talked about how he faced adversity during his journey towards reaching his goals and dreams and overcame them! For more about Dr. Patick Liew: Website: http://patrickliew.net/about/ Facebook: https://www.facebook.com/patrickliewsg/ Credits: Intro music by The Phantoms - Watch Me • Support The Phantoms: Twitter: twitter.com/thephantomsrawk Instagram: www.instagram.com/thephantomsband/ Youtube: www.youtube.com/channel/UCMQwJOVKC2Ri0zuHpRqgolg Spotify; https://play.spotify.com/artist/4jcPx... Facebook; www.facebook.com/phntmsmusic/   Learn more about me: www.raysonchoo.com Follow on Instagram: @Raygacy Follow on Facebook: https://www.facebook.com/Raygacy/ Follow on LinkedIn: https://www.linkedin.com/in/raysonchoo More videos on: https://www.youtube.com/…/UCmbNxORh7wJT…  --- Send in a voice message: https://anchor.fm/theraygacyshow/message

Julie Thomas, President and CEO of ValueSelling Associates, is a noted speaker, author and consultant. In a career spanning more than 24 years, she credits her mastery of the ValueSelling Framework® for her own meteoric rise through the ranks of sales, sales management and corporate leadership positions. Thomas began her sales career at Gartner Group (now Gartner, Inc.) In 1999, she became Vice President of Gartner’s Sales Training for the Americas. Her role included the successful onboarding of new sales hires and driving adoption of the ValueSelling Framework®. She has extensive experience applying, coaching and reinforcing the ValueSelling Framework®, ValueSelling Essentials® and their application by sales executives, sales managers and sales leadership.

Mike Zisman founded Golf Genius after a long career in information technology, starting with the creation of Soft-Switch in 1979, which was one of the very first companies to participate in the electronic mail industry. On this episode of The ModGolf Podcast we learn how Mike combines his love of golf with his passion for IT to help revolutionize the golf industry. window.dojoRequire(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us19.list-manage.com","uuid":"fb1db86bf86e67d377747be70","lid":"2e2f634e4c","uniqueMethods":true}) }) Season 5 Sponsors https://uploads.fireside.fm/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/3QqeEFBq.jpg https://uploads.fireside.fm/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/Z2ynjMPO.jpg The number of entrepreneurial insights Mike crammed into this episode is truly phenomenal. Here's our Top 10 list of what we're calling "Mike's Nuggets of Wisdom": * “There’s a difference between building software and building software products. Software products rely on customer self-sufficiency if they want to scale and make money”. * “What I love about the cloud is the elasticity, the scalability". * “You have to listen very carefully to your customer because they usually have excellent ideas”. * “When you look in the code and there is ‘if the customer equals ‘x’ do this, that is the death of you. You end up with this mish mash of spaghetti code”. * “Great leaders always simplify” (actually a General Colin Powell quote!) * “We are constantly working on the user experience by reducing complexity”. * “Elegance is a simple solution to a complex problem. Not a complex solution to a complex problem.” * “You will never be as smart as all your customers put together”. * “We’re totally virtual, we live on Zoom and Skype for collaboration and sit on top of all these other software products. If we had to do this all this stuff alone it wouldn’t be very productive. Today you don’t have to do any of that. You can focus 100% of your energy on the business problem you are trying to solve.” * “Someone will always come up your tailpipe” referencing Clayton Christiansen’s The Innovators Dilemma (https://en.wikipedia.org/wiki/The_Innovator%27s_Dilemma) of how competitors solve a simpler problem for a smaller market that you’re not interested in. Michael referenced The Trough of Disillusionment" as one of five stages on Gartner Group's "Hype Cycle", which is a graphical representation of the stages a technology goes through from conception to maturity and widespread adoption. You can find out more about the technology Hype Cycle here (https://whatis.techtarget.com/definition/Gartner-hype-cycle). https://uploads.fireside.fm/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/uI74PsQq.jpg To learn more about Golf Genius, check our their website (https://www.golfgenius.com/) and YouTube Channel (https://www.youtube.com/channel/UCJaTARgMNHrOlhSikbaHPXA). https://uploads.fireside.fm/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/baQx8K0V.png (https://www.youtube.com/channel/UCJaTARgMNHrOlhSikbaHPXA) Special Guest: Mike Zisman - CEO, Golf Genius Software.

  We’re in the middle of a massive hype cycle when it comes to enablement technology. How can sales leaders make sense of today’s technology landscape? How can teams get focused on driving lasting sales productivity with the help of technology Brevet partner Brian Williams explores the issues and more with sales technology analyst Nancy Nardin. Nancy Nardin is a nationally recognized thought leader on sales and marketing productivity tools. Her firm, Smart Selling Tools – of which she is the founder and President – is dedicated to helping marketers and sellers apply process and technology to drive revenue. With nearly 30 years of sales and marketing expertise, Nancy is a frequent speaker and writer on using technology to drive revenue. Before launching Smart Selling Tools in 2006, Nancy was a analyst as Gartner Group and IDC, working closely with many of Silicon Valley’s leading venture capital firms and the portfolio companies. About Sales Enablement Radio On Sales Enablement Radio we talk with CEOs and authors, Chief Sales Officers, Chief Marketing Officers, Vice Presidents of Sales Enablement and Sales Operations, as well as salespeople about sales enablement. We started Sales Enablement Radio because sales enablement is a contested, hot topic for companies struggling with the new reality of selling in the B2B space. Marketing and sales departments are confronted with pressure to work as a team, while using new software guided by artificial intelligence, while contending with prospects that demand more information with less personal contact before making a purchase. This program will bring clarity to a topic that seems to mean different things to marketing, sales, and C level managers. Podcast Replays are also available on Apple Podcasts

Supply Chain Digital Transformation offers a wealth of new strategic, financial, and time saving opportunities. Transportation management systems, blockchain, Internet of Things (IoT), automation, autonomous vehicles, 3D printing, and wearables are just some of the exciting new tools that companies can build upon. However, new tech means new challenges. This week Lora Cecere, founder of Supply Chain Insights, joins the podcast to discuss things that businesses need to be mindful of when adopting new technology.About our guest: Lora Cecere has over 35 years of diverse supply chain experience. She has spent nine years as an industry analyst with Gartner Group, AMR Research, Altimeter Group and is now the founder of her own firm. Prior to becoming a supply chain analyst, she spent fifteen years as a leader in the building of supply chain software at Manugistics and Descartes Systems Group, and twenty years as a supply chain practitioner at Procter & Gamble, Kraft/General Foods, Clorox, and Dreyer’s Grand Ice Cream (now a division of Nestle). When not working, Lora is taking ballet, training for the triathlon season, or cooking up something special in the kitchen. She also loves textiles and is an avid quilter and knitter. Visit her at: http://supplychaininsights.com/Visit our site at: www.abornandco.com If you enjoyed the show please rate and review on iTunes: https://itunes.apple.com/us/podcast/consulting-logistics-presented-by-aborn-and-co/id1344944598?mt=2  

La société de conseil en technologies de l’information Gartner propose un modèle dit "hype cycle", qui décrit 5 étapes successives de l’évolution que suivent certains sujets émergents (innovation, technologies...). Ce modèle se base sur une évaluation de la visibilité des technologies émergentes comparée à leur maturité. La vidéo correspondante est ici : https://www.youtube.com/watch?v=iMWkZAIn7F4

Our guest in this episode is Jason Sherry from Commvault. Jason has been a Microsoft Exchange MVP since 2007 and currently works as a Microsoft Infrastructure Architect. He's written numerous articles, is a frequent contributor to Microsoft TechNet, and has spoken at various industry events such as Microsoft TechEd and Gartner Group's ITExpo Symposium. We're very fortunate to have Jason join us; as once, one of about 20 Microsoft Exchange MVPs in the US before these MVPs were merged under the Office Server & Services program in 2016, he brings a very unique and dedicated perspective.MVPs Talk Microsoft 365 is a weekly interviews with Microsoft Most Valuable Professionals (MVP). In these episode, MVPs will share their thoughts on any recent changes to Microsoft 365, Office 365, Dynamics 365, Azure, etc. and the impact IT leadership should be aware of, as well as sharing some best practices around total cost of ownership and maturity within your organization.Tuesday at 7:00 AM EST - new episodes releasedHosted by Neil McDonnell of SV Mac Pack, Inc. - a Veteran-Owned, HUBZone Certified firm specializing in Microsoft 365 and SharePoint training and support.

In this session, Jon talks about analytics in the agency business. He discussed best practices and some operational hacks to help leaders become successful in the world of analytics in the marketing domain(one of the early adopter of technology) Timeline: 0:29 John's journey. 6:07 Use cases for the benchmark studies at L2. 7:16 The struggles and challenges in the digital industry. 11:30 How much data is good data. 14:55 Staying relevant during times of disruption. 20:18 Analysing data of various cultures for a global company. 24:30 Art of doing business and science of doing business. 27:22 Jon's current role. 30:06 How much of L2 in facing and out facing? 31:45 Qualifying a source/platform. 35:20 Integrating a new source into the existing algorithm. 38:16 Building classifiers. 40:00 Jon's leadership style. 43:00 Client facing a leadership. 45:12 Jon's magic data science hire. 47:28 Suggestion for starting a data practice in a dissimilar industry. 50:55 World without survey. 53:11 Future of data in the digital industry. Podcast link: https://futureofdata.org/futureofdata-jon-gibs-chief-data-officer-l2-inc/ Bio- Jon Gibs is the Chief Data Officer and Chief Data Scientist at L2, a digital research, benchmarking, and advisory services company recently acquired by the Gartner Group. Prior to his time at L2, Jon founded and was the group vice president of data science and analytics at Huge, a digital agency in Brooklyn, and spent 10 years at Nielsen running its digital analytics practice. Jon's graduate work has been in Geography and spatial statistics at The University at Buffalo. About #Podcast: #FutureOfData podcast is a conversation starter to bring leaders, influencers, and lead practitioners to discuss their journey to create the data-driven future. Wanna Join? If you or any you know wants to join in, Register your interest @ http://play.analyticsweek.com/guest/ Want to sponsor? Email us @ info@analyticsweek.com Keywords: #FutureOfData #DataAnalytics #Leadership #Podcast #BigData #Strategy

Ankur Gopal’s desire to make an impact has fueled his success building a technology application company. Gopal is the founder and CEO of Interapt LLC, a Google Glass partner. Interapt is an award-winning company specializing in mobile apps and wearable technology. Interapt partners with businesses in the healthcare and long-term care industries, helping them use technology more effectively to complement their overall business strategy. Interapt was selected by Google as one of only ten global companies to be a Glass at Work Partner. It has also earned the Gartner Cool Vendor Award, an international award designated by the research giant Gartner Group. Gopal was named an emerging entrepreneur by the Kentucky Entrepreneur Hall of Fame and one of the 40 Business Leaders Under 40 in Business First magazine. Gopal also serves on the Speed Museum Board, the Kentucky Center for the Arts Board, and the Junior Achievement Board, and is an entrepreneur mentor. Gopal is married to Dr. Kiran Gill and they are expecting their first child in December 2015.

Five basic steps that may save your business from absolute disaster. Craig reviews Gartner Group’s recommendations for businesses to help prevent ransomware. --- Related articles: Use These Five Backup and Recovery Best Practices to Protect Against Ransomware http://craigpeterson.com/news/use-these-five-backup-and-recovery-best-practices-to-protect-against-ransomware/11672 --- More stories and tech updates at:www.craigpeterson.com Don't miss an episode from Craig. Subscribe and give us a rating: www.craigpeterson.com/itunes Follow me on Twitter for the latest in tech at: www.twitter.com/craigpeterson For questions, call or text: 855-385-5553

Join Jen Julius and Kate Pintor, Sonoma County business relationship coach and Strengthsfinder trainer. Listen as they discuss the importance of developing confident vulnerability as leaders and business owners. Kate will share the four ways we all sabotage our business relationships and give tips on how to remove the overwhelm we feel when thinking about our inboxes. Kate Pintor is a certified master coach with over 5000 hours logged of people developing. She is passionate about helping small business owners develop sustainable and enjoyable strategic partnerships by exploring their top 5 themes from Gallup's Clifton StrengthsFinder Assessment.  Kate developed Her passion for helping people also explore the strengths of vulnerability during her ten year battle with a devastating nerve disease (CRPS).  She attributes the remission and good health she finds herself in now to a mindset shift in 2010 leading to new treatments and new possibilities. Her client list includes Integrated Marketing Agency, Market Makers, Gartner Group, Dataquest, SW Zhao Inc., Painted Cellars, Idea Studios, Organic Wine Company and creative entrepreneurs all over the globe.  LIKE: www.facebook.com/jointheuprise  or  FOLLOW: @kate_pintor SUBSCRIBE: www.katepintor.com Jen Julius, MA is a Life Coach and Radio Host, who believes that everyone has a story, but we also have a choice in how we create our lives today and tomorrow. In her coaching practice, Jen works with passionate and powerful leaders who know that the quality of their company is directly affected by the Jen Julius completed edited headshot 5-29-14.jpgquality of their leadership- and they want to do better and BE better. They know that they are role models to their management team and staff, as well as their community and families- and they don’t take it lightly. Jen specializes in making good leaders who are feeling overwhelmed or stressed out, into great leaders that are grounded and confident, so we can have a bigger, better impact on the healing of our world. Jen has an extensive professional background ranging from working with incarcerated youth and adults, to business owners and executives. Add in her personal background of overcoming an addiction and an eating disorder, then re-directing her intense energy to achieve her Masters Degree at 24 years old, and you’ve got a Coach with a more-than-unique skillset. Jen believes we really can have it “all”- we just have to know what “all” we actually want- then make the best choices with the best tools. And as we change our stories, we change ourselves, and in effect: we change the world. To learn more about Jen Julius go to: www.jenjulius.com Or follow her at: www.facebook.com/JenJuliusCoaching http://instagram.com/jenjuliuscoaching

Business Intelligence, ou BI é um termo inventado pelo Gartner Group na década de 80.O termo se refere a uma série de processos, técnicas e ferramentas para extrair, converter, transformar, agrupar e apresentar dados de forma que estes venham a gerar valor e suportar decisões da empresa à qual pertencem.Este é o Papo de Hoje!Baixe o episódio aqui!

Claes Magnusson har arbetat med digital utveckling sedan 1980-talet och driver idag utbildningar inom apputveckling, mobil handel med mera. Han är expert på Apple och har följt företaget noga i många år. Vårt samtal handlade, förutom om utbildningar och Apple (som har världens bästa försörjningskedja enligt Gartner Group), om IT-avdelningar, mikropositionering och om hur bra Apple Watch egentligen är.  Avsnittet är det tredje av fem inspelade under Almedalsveckan 2015. De är alla inspelade under drygt ett dygn och kommer att publiceras i kronologisk ordning. Anledningen till detta är att för mig utgör de fem avsnitten olika delar av samma konversation, fördelat på fem samtalspartners. De fem avsnitten och deras publiceringsdatum är: 9/7 2015 - Karolina Boholm 16/7 2015 - Johan Lange 23/7 2015 - Claes Magnusson 30/7 2015 - Christian Sandström 6/8 2015 - Joakim Jardenberg Länkar: Claes på Twitter, @claes Claes på Facebook (följ honom där om du vill ta del av hans spaningar gällare bland annat Apples utveckling) Claes på LinkedIn Malmö Yrkeshögskola Listan Supply Chain Top 25 från Gartner Group där Apple nu har klassats som Master efter att ha haft toppositionen flera år i rad. Storyn om hur Toshibas hårddisk möjliggjorde första iPoden. Sjukhus analyserar kreditkortsdata för att identifiera livsstilssjukdomar Jämförelse mellan Apple och Amazon (ur ett SCM-perspektiv) Test av Apple Watch på Klocksnack Kevin Kelly om The One Machine Nyhetstjänsten Omni Appen Wikiwatch Den alldeles lysande TV-serien Silicon Valley Avsnittet med Jonas Söderström, författare till boken Jävla skitsystem    

Have you ever wonder about the dawn of the Internet Age? Companies from Silicon Valley to London fighting to claim the billions to be made on the new information highway. Clare Price is a former business journalist, technology reporter, Internet industry analyst and a VP of marketing for several software startups. She saw the birth of the commercial Internet firsthand as a research director with the Gartner Group, the global leader in information technology consulting. As a principal analyst in Gartner’s Internet Strategies Service, Clare assisted many of the world’s biggest technology companies (IBM, Microsoft, Cisco, HP, Sun Microsystems, Oracle) in their bid to make the information highway a reality. Join Clare and me on Tuesday, October 21, 10-11 A.M. CT US, as we discuss her first novel, Web of Betrayal.  

Amy Newmark is the publisher, editor, and author of the "Chicken Soup for the Soul" books. She's the author of the new, "Chicken Soup for the Soul: Living with Alzheimer's & Other Dementias: 101 Stories of Caregiving, Coping, and Compassion."   Newmark tells us about the "Chicken Soup for the Soul" business model and how she sells so many books. She shares the marketing strategies she utilizes.   Newmark then explains how people with Alzheimer's and dementias live more productive lives. She gives tips on how their caretakers cope.    Newmark then discusses a story about how a taxi driver ‘angel' saved a drug addict from himself. She then advises how fathers can deal with getting laid off. Amy Newmark has been a writer, speaker, financial analyst and business executive in the worlds of finance and telecommunications for over thirty years. Today she is publisher, co-author and editor of the Chicken Soup for the Soul book series. She has edited or co-authored the last 100+ books in the series. Amy graduated magna cum laude from Harvard University where she majored in Portuguese and minored in French. As the culmination of her Portuguese studies, she wrote a thesis about popular, spoken-word poetry in Brazil. She traveled throughout Brazil's impoverished northeast region, meeting with poets and writer and collecting their stories as she studied whether their popular form of expression would survive the country's modernization. Amy joined the commercial sector while a senior at Harvard, editing a newsletter about opportunities to sell telecom equipment in Brazil. This work led to a new passion for the telecommunications. She became a consultant to the industry at the Gartner Group, where she wrote several books on telecommunications and ran the telecommunications services practice. Amy then moved to Wall Street in 1981, where she spent many years writing and speaking about telecommunications and information services, providing her stock picks to mutual funds and hedge fund clients. Amy ran her own hedge fund from 1993 to 1995, specializing in telecommunications and technology companies, and then joined the original management team of Winstar Communications, Inc. where she served as executive vice president of strategic planning for two years. She left Winstar in 1997 and spent the next ten years serving on the boards of several public companies in telecommunications and technology. Amy stepped in as publisher of Chicken Soup for the Soul in 2008. She is delighted to have come full circle in her writing career – from collecting poetry “from the people” in Brazil as a 20-year-old to, 30 years later, collecting stories and poems “from the people” for Chicken Soup for the Soul. Amy works daily with her husband, Bill Rouhana, CEO of Chicken Soup for the Soul. She and Bill are the proud parents of four grown children. Visit Chicken Soup for the Soul at www.chickensoup.com.  

Listen to the Software Process and Measurement Cast 286. SPaMCAST 286 features our interview with Brian Wernham, author of Agile Project Management for Government. Agile government does not have to be an oxymoron. Brian Wernham has more than 30 years of experience in adaptive change program leadership.  He is an independent consultant and works in both the public and private sector.  He has extensive international experience in the USA, UK, Canada, Hong Kong, Germany and offshore development in Bangalore. By the time that the term ‘Agile leadership’ was first coined, Brian had already been successfully leading iterative, adaptive projects for over 10 years on both sides of the Atlantic.  He works as a hands-on program director and has real-world implementation expertise together with a comprehensive understanding of the related international research.  He has consulted for major strategic international organizations such as Deloitte, PwC, Gartner Group, the National Audit Office in London and Seer Technologies in North Carolina. His comprehensive public sector experience includes the Department for International Development (DFID), the World Bank, the United Nations (Geneva), and local government authorities. Brian is a Fellow of the Association for Project Management, a Fellow of the BCS and has a MBA from Henley Management College.  He applies adaptive planning approaches as an offshore Yachtmaster and as a keen off-piste skier.  He is currently consulting for the UK Government in London. Read Brian’s blog, visit his website and of course buy the book! Get in touch with us anytime or leave a comment here on the blog. Help support the SPaMCAST by reviewing and rating it on iTunes. It helps people find the cast. Like us on Facebook while you’re at it. Next week we will feature our essay on Scrumban. Scrumban is the combination of agile (Scrum) and lean (Kanban) concepts that can be used to manage projects. Upcoming Events StarEast I will be speaking at the StarEast Conference May 4th – 9th in Orlando, Florida.  I will be presenting a talk titled, The Impact of Cognitive Biases on Test and Project Teams. Follow the link for more information on StarEast. An ITMPI Webinar! On June 3 I will be presenting the webinar titled “Rescuing a Troubled Project With Agile.” The webinar will demonstrate how Agile can be used to rescue troubled projects.  Your will learn how to recognize that a project is in trouble and how the discipline, focus, and transparency of Agile can promote recovery. Register now! Upcoming DCG Webinars: May 22 11:30 EDT – Agile User StoriesJune 19 11:30 EDT – How To Split User StoriesJuly 24 11:30 EDT - The Impact of Cognitive Bias On Teams Check these out at www.davidconsultinggroup.com I look forward to seeing or hearing all SPaMCAST readers and listeners at all of these great events!   The Software Process and Measurement Cast has a sponsor. As many you know I do at least one webinar for the IT Metrics and Productivity Institute (ITMPI) every year. The ITMPI provides a great service to the IT profession. ITMPI's mission is to pull together the expertise and educational efforts of the world's leading IT thought leaders and to create a single online destination where IT practitioners and executives can meet all of their educational and professional development needs. The ITMPI offers a premium membership that gives members unlimited free access to 400 PDU accredited webinar recordings, and waives the PDU processing fees on all live and recorded webinars. The Software Process and Measurement Cast some support if you sign up here. All the revenue our sponsorship generates goes for bandwidth, hosting and new cool equipment to create more and better content for you. Support the SPaMCAST and learn from the ITMPI.  Shameless Ad for my book! Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." Support SPaMCAST by buying the book here. Available in English and Chinese. 

IT Best Practices: Episode 27 – The Gartner Group just released its eighth annual Supply Chain Top 25, identifying global supply chain leaders and highlighting their best practices. It’s an elite group of companies, and coming at number 7 this year is Intel. It wasn’t always that way – as recently as 2008 Intel wasn’t […]

Paul O'Donovan, principal analyst at the Gartner Group, and Jeremy Kaplan, executive editor at PC Magazine, join host Andrew Fanara to discuss the climbing sales of consumer electronics and what that means for our environment. The group talks about how these devices are changing the way we live, work and entertain ourselves.

LAPTOP THEFTS OF NOTE: Veterans Administration: 26.5 million records (including those critical for identity theft) December, 2005: Ford employee lost a laptop with 70,000 records on workers January, 2006: Ameriprise laptop missing with 215,000 records on workers and customers February, 2006: Deloitte & Touche auditor left laptop in airplane seat pociet March, 2006: HP lost a compupter with 196,000 records on employees THEFT STATS: In 2003, the Safeware Company reported that 600.000 laptops are stolen annually. The Gartner Group reports a 1 in 10 chance of being a victim of laptop theft. The FBI reports that the chances of you getting your laptop back are 3 in 100! KEY AREAS OF DAY-TO-DAY VULNERABILITY: Coffee shop (inside and in the parking lots) Conference centers Hotels High-end restaurants (where visiting business people take clients while on travel) MORE INFORMATION: www.totalteamsolutions.com (podcast page and e-books page) BE HEARD: Call the Question Line: 214 615 6505, ext. 3895 (Stumped about a business issue?) Call the Comment Line: 214 615 6505, ext. 3386 (Is this podcast working for you? Is there something you'd like to see me do differently?)

Dr Mike Zastrocky, Managing VP Higher Education, Gartner Group, USA M anaging Strategic Issues: Should IT Be Considered ?

Dr Mike Zastrocky, Managing VP Higher Education, Gartner Group, USA "M anaging Strategic Issues: Should IT Be Considered ? "