Podcasts about repeat customers

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Best podcasts about repeat customers

Latest podcast episodes about repeat customers

The eCom Ops Podcast
Essential hacks: Customer Loyalty in the New eCommerce Landscape with Bish Smeir

The eCom Ops Podcast

Play Episode Listen Later Dec 17, 2024 27:36


Tune in to our enlightening chat with Bish Smeir, the visionary behind the thriving loyalty platform, Vow, and the guiding force at Enigmatic Smile. Alongside our host, Norbert, we navigate the evolving terrain of contemporary eCommerce, the essence of loyalty rewards and envision the following chapters in online retail. Learn how to remain significant, captivate customers, and rise in a landscape dominated by giants like Amazon.

Marketing 101 for Small Business Owners
Episode 148: Mapping the Customer Journey – Understanding the 5 Stages

Marketing 101 for Small Business Owners

Play Episode Listen Later Oct 7, 2024 9:01


Are you ready to ditch the marketing overwhelm, attract your dream clients, and join a supportive community of female entrepreneurs? The EmpowerHer Business Accelerator Podcast is your guide to building a thriving business with confidence! Each week, you'll get actionable strategies, mindset shifts, and the inspiration you need to step into your power as a CEO.   In this episode of the "Empower Her Business Accelerator" podcast, host Philippa Channer delves into the customer journey, outlining its five critical stages: awareness, consideration, decision, retention, and advocacy. She emphasizes the importance of understanding these stages to build strong client relationships. Philippa also announces the launch of a new group session for the Empower Her program in January 2025, aimed at helping entrepreneurs enhance their marketing strategies. Throughout the episode, she provides valuable insights and examples for each stage, encouraging listeners to join the upcoming series for deeper exploration.   Whenever you are ready, here are some ways that we can help you:   Free 30-Hour EmpowerHer Discovery Session: https://channerconsultingllc.hbportal.co/schedule/660da85649ef86002d1790d3 Subscribe for regular content on developing a solid marketing plan, marketing strategy, and marketing tips.   Connect with us: Linkedin: https://www.linkedin.com/company/channer-consulting-llc Facebook: https://www.facebook.com/channerconsulting/ Instagram: https://www.instagram.com/channerconsulting/ Get in touch: info@channer-consulting.com

Perpetual Traffic
How to Target ACTUAL Cold Traffic on Meta (Hint: It's Not Exclusions)

Perpetual Traffic

Play Episode Listen Later Oct 1, 2024 46:26


Ralph and Lauren talk about the challenges of Meta's audience segmentation and how to drive better results by focusing on new customer acquisition. Joined by Scott Desgrosseilliers, they break down key marketing performance indicators and share strategies for building effective funnels, analyzing traffic, and optimizing campaigns. With insights into attribution, trends, and preparing for Black Friday, this episode provides practical tips for scaling traffic and improving return on ad spend. Plus, listeners get an exclusive offer from Wicked Reports to take their marketing to the next level.Chapters00:00:00 - Unlock $1,000 in Value with Wicked Reports00:01:00 - Welcome to Perpetual Traffic from Boston and Portugal00:02:27 - Scott Desgrosseilliers Breaks Down Marketing Metrics Magic00:07:02 - Meta's Audience Segmentation: A Double-Edged Sword?00:12:26 - Building a Winning Funnel Block by Block00:18:47 - How Meta's AI May Be Limiting Your Campaign Reach and What You Can Do About It00:25:04 - Traffic Columns: What You Need to See for Growth00:26:43 - Attribution Woes: Are Your Numbers Lying?00:27:29 - Current Trends and Cost Insights You Can't Ignore00:28:24 - The Power of New vs. Repeat Customers in Scaling00:30:50 - Delayed Conversions: Hidden Value in Your Data00:32:44 - Optimizing Your Strategy for Fresh Traffic and Sales00:36:26 - CAC to LTV: Unlocking the Growth Formula00:38:30 - Getting Ready for Black Friday: What You Must Know00:40:25 - Wicked Reports' $1,000 Offer to Accelerate Your SuccessLINKS AND RESOURCES:WICKED REPORTS + PERPETUAL TRAFFICGet Your Marketing Performance Indicators™ Checklist Now!Tier 11 on YouTubeAbout Advantage lookalikeEpisode 625: The Proven “2-Step Method” to Fool The Google Algorithm & Scale Your Campaigns with John MoranGet more people to your website.Episode 624: How to Maximize Your Black Friday/Cyber Monday Feeding Frenzy NOWTier 11 JobsPerpetual Traffic on YouTubeTiereleven.comMongoose MediaPerpetual Traffic SurveyPerpetual Traffic WebsiteFollow Perpetual Traffic on TwitterConnect with Lauren on

delfmradio
Pungli di Tempat Wisata? Kapok Ihh!

delfmradio

Play Episode Listen Later Aug 22, 2024 1:06


Repeat Customer adalah target penting untuk mengembangkan pariwisata. Untung boleh, tapi jangan terkesan rakus dan bikin orang kapok untuk berkunjung. Ini penting! Dengerin pesan ini ya! #pungliditempatwisata #podcast

Making Good: Small Business Podcast

Let's be real:A business does not exist without sales.It just doesn't.As much as I know that you, dear listener, are a big-hearted small business owner who wants to make a difference through your small business. (I LOVE THIS ABOUT YOU).You do have to make sales.And making sales opens up huge opportunities. Not only for your business, for yourself and your life, but for the impact you're able to make.But I think you'll agree: Build it and they will come is not a thing. And even when you get people there – to your website, to your social media, to your email list – being there also doesn't mean that they're going to buy.So. How do you actually make the sale? Well my friend, that is what today's episode is all about: the elusive art of sales.MAKING GOOD SHOWNOTES:https://makinggoodpodcast.com/252CONNECT WITH ME ON INSTAGRAM:https://instagram.com/laurentildenGET 100 MARKETING PROMPTS (free!):https://makinggoodpodcast.com/100promptsYou're invited to:Doing the Dang Thing​: The Ultimate Marketing Plan for Procrastinators, Perfectionists, and Overthinkers ✨This workshop takes place Wednesday, August 14th (12pm Pacific / 3pm Eastern)Register: makinggoodpodcast.com/workshop

Ecommerce Coffee Break with Claus Lauter
Ecommerce Summer School: Discounts Killing Your Business? Do This Instead — Fiona Stevens | Why Rewards Beat Discounts, Why Loyalty Programs are more than Points, How To Design Loyalty Programs, What Incentives Work Best (#324)

Ecommerce Coffee Break with Claus Lauter

Play Episode Listen Later Jul 23, 2024 20:14 Transcription Available


In this podcast episode, we dive into strategies to increase the number of returning customers, boost customer lifetime value, and decrease churn rates. We explore why rewards can be more effective than discounts, how loyalty programs offer more than just points, and what alternative incentives work well in loyalty programs. Tune in to learn how to design an effective loyalty program that goes beyond just points and builds lasting customer relationships. Our featured guest on the show is Fiona Stevens, Director of Marketing at LoyaltyLion.com. Topics discussed in this episode: How to get started with a loyalty program: Begin with small, simple rewards and gradually expand based on performance.Why loyalty programs are more than just giving points: They're about building ongoing connections and customer communities.Why personalization is crucial in loyalty programs: It allows for tailored experiences and more relevant communications.How to determine the right frequency for loyalty program communications: Base it on your product's purchase cycle and customer lifecycle.Why loyalty programs should be actively managed: Set-and-forget approaches often fail to deliver value.How to align loyalty rewards with brand values: Offering donations or sustainability-focused rewards can strengthen emotional connections.Links & Resources Website: https://loyaltylion.com?utm_source=podcast&utm_medium=ecommerce-coffee-breakShopify App Store: https://apps.shopify.com/loyaltylionLinkedIn: https://www.linkedin.com/company/loyaltylion/X/Twitter: https://twitter.com/loyaltylionhqGet access to more free resources by visiting the show notes att.ly/1zTeKJoin "Founder's Sidekick" - Weekly Business Mentorship Imagine transforming your 9-5 grind or traditional business into a thriving online venture. "Founder's Sidekick" offers weekly expert guidance tailored for busy founders. Get personalized, asynchronous coaching to address crucial questions as you start and grow your online business. Learn more at https://founders-sidekick.com/ Sign up for our free newsletter and become a smarter Shopify merchant. We scour and curate content from 50+ news sources, saving you hours of research and helping you stay on top of your ecommerce game with the latest news, insights, and trends. Ideal for online sellers, merchants, marketers, and DTC brands on Shopify who want to stay informed but are short on time. Subscribe. Learn More. Grow. Every Thursday in your inbox. 100% free. Sign up at https://newsletter.ecommercecoffeebreak.com Rate, Review & Follow on Apple Podcasts Enjoying this episode? Help others like you by rating and reviewing my show on Apple Podcasts! Your feedback supports more people in achieving their online business dreams. Click below, give five stars, and share your favorite part in a review! Click here: https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422And if you haven't yet, follow the podcast to catch all the bonus episodes I'm adding. Don't miss out—hit that follow button now!

Ecommerce Coffee Break with Claus Lauter
How To Grow Your Business With Returning Customers | #274 Fiona Stevens

Ecommerce Coffee Break with Claus Lauter

Play Episode Listen Later Jan 8, 2024 23:09 Transcription Available


In this podcast episode, we discuss strategies on how to increase the number of returning customers, boost customer lifetime value, and decrease churn rates. Our featured guest on the show is Fiona Stevens, Director of Marketing at LoyaltyLion.com.Topics discussed in this episode:What common mistakes businesses make when it comes to retaining customersHow to identify at-risk customers before they churnWhat are adverse effects of excessive discountingHow to utilize loyalty points and rewards to encourage repeat purchasesLinks & ResourcesWebsite: https://loyaltylion.com?utm_source=podcast&utm_medium=ecommerce-coffee-breakShopify App Store: https://apps.shopify.com/loyaltylionLinkedIn: https://www.linkedin.com/company/loyaltylion/X/Twitter: https://twitter.com/loyaltylionhqGet access to more free resources by visiting the podcast episode page athttp://tinyurl.com/yd8kphptSubscribe & Listen Everywhere:Listen On: ​ecommercecoffeebreak.com | Apple Podcasts | Spotify | Google PodcastsEpisode SponsorsLoyaltyLion: Rocket your returning customer rates with LoyaltyLion. LoyaltyLion is a leading loyalty platform, helping Shopify brands increase returning customer rates with their own integrated loyalty programs. We were the first loyalty platform to integrate with Shopify and we are #1 on G2 today, providing the tools and expertise that brands need to increase returning customer rates, improve retention, and build customer lifetime value. Visit: https://loyaltylion.com?utm_source=podcast&utm_medium=ecommerce-coffee-breakPartnerHero: Enhance your eCommerce business with PartnerHero. Our comprehensive support solutions, which include 24/7 customer assistance, expert marketplace insights, and self-service infrastructure, will empower your brand's customer experience. We prioritize exceptional customer service, maintaining language standards, multi-channel support, and user/system assistance. Visit us at: https://pages.partnerhero.com/ecommerce-coffee-break Talk to us, and lets create a tailored customer support solution for you!Support the showOur Newsletter Join over 6,000 other merchants & marketers to stay updated on eCommerce news, marketing strategies, tools & resources, and podcast interviews, all designed to help you grow your revenue. Every Thursday in your inbox. Consumed in 3 minutes. 100% free. Sign up at https://newsletter.ecommercecoffeebreak.com

The Online Business Show
How To Scale Through Expansion Revenue & The Importance of Repeat Customers with Scott Moran of Samcart

The Online Business Show

Play Episode Listen Later Nov 1, 2023 51:39


Are you missing out on selling more because of the complexity of your funnel? Do you want to increase your revenue but not sure how to incorporate upsells into your sales and marketing process? Today's guest has built the #1 tool in the space that has helped over 84,000 brands eclipse over $3.5 billion in sales.Scott Moran is the Co-Founder of Samcart, an all-in-one eCommerce platform that helps you sell more, grow fast, and stress less. He is also a girl dad and an Orioles fan!In today's episode, we discuss the journey and genesis of Samcart, common patterns Scott sees among the best Samcart customers, the role and future of AI, and more!Time Stamps:(1:09) Samcart and Processing Over 3.5 Billon Dollars(2:56) The Journey of Samcart(9:08) Going From Behind The Scenes to Being the Face(13:48) Being Naturally Good on Camera(15:30) Common Patterns Among the Best Samcart Customers(17:44) Being the Anti-Funnel(22:30) Leverage in Scaling and Using Data(31:40) Targeted Outreach(33:40) Importance of Repeat Customers(36:00) The One Thing: Expansion Revenue(38:55) The Science of Upsells(42:38) Using AI Right Now vs What Should Wait(45:35) How AI Goes Wrong(49:30) One Main Takeaway——————————Check Out SamcartFollow Scott on LinkedIn——————————Check Out Online Business Owner at https://onlinebusinessowner.com

The Angel Next Door
Surprising Lessons Learned About Revenue-Based Financing

The Angel Next Door

Play Episode Listen Later Sep 14, 2023 26:14


To get the latest from Denise Dunlap, you can follow her below!LinkedIn - https://www.linkedin.com/in/denisedunlap55/ Learn more about Sage Growth Capital - https://www.sagegrowthcapital.com*All other companies discussed in this episode are linked on their website above. Sign up for Marcia's newsletter to receive tips and the latest on Angel Investing!Website: www.marciadawood.com And don't forget to follow us wherever you are!Apple Podcasts: https://pod.link/1586445642.appleSpotify: https://pod.link/1586445642.spotifyLinkedIn: https://www.linkedin.com/company/angel-next-door-podcast/Instagram: https://www.instagram.com/theangelnextdoorpodcast/TikTok: https://www.tiktok.com/@marciadawood

The eCom Ops Podcast
Customer Loyalty in the New eCommerce Landscape: What You Need to Know with Bish Smeir

The eCom Ops Podcast

Play Episode Listen Later Aug 30, 2023 27:36


Tune in to our enlightening chat with Bish Smeir, the visionary behind the thriving loyalty platform, Vow, and the guiding force at Enigmatic Smile. Alongside our host, Norbert, we navigate the evolving terrain of contemporary eCommerce, the essence of loyalty rewards and envision the following chapters in online retail. Learn how to remain significant, captivate customers, and rise in a landscape dominated by giants like Amazon.

Direct Booking Success Podcast
Building Trust and Relationships in Vacation Rentals with Jane Mack

Direct Booking Success Podcast

Play Episode Listen Later May 15, 2023 35:01 Transcription Available


She left her city life behind to move to a remote island and run a holiday let management business with her husband. But when unexpected demand for bookings grows beyond their expectations, will they be able to keep up and maintain their success? Find out in this intriguing tale of a small business that went from zero to 100% direct bookings.In this episode, you will be able to:Develop meaningful liaisons with property owners and guests for a strong business base.Stay prepared for evolving ventures by adopting flexibility and scalability.Immerse yourself in the world of varied marketing approaches to captivate different target audiences.Win customer allegiance through tailor-made services that fortify trust.Get acquainted with the crux of establishing a unique selling proposition to lure potential clients.My special guest is Jane Mack, a holiday let coach and consultant with a fascinating journey. Jane and her husband bought a holiday home property management company back in 2010, and decided to expand it to offer advertising and bookings. By 2012 they had created a full blown holiday letting agency. Their business continued to grow until they sold it to the UK's largest holiday letting company in 2017. Having managed over 100 holiday properties, thousands of guests and with 10 years of hands-on experience, she decided to help others in the holiday let industry to grow their businesses, just as she had done. See more: https://linktr.ee/janemackcoachingThe key moments in this episode are:00:00:08 - Introduction,00:01:02 - Background and Experience,00:06:02 - Expanding the Business,00:09:38 - Offline Marketing,00:12:45 - Catering to a Diverse Customer Base,00:13:55 - Marketing Strategies,00:15:50 - Personal Touch and Repeat Customers,00:19:28 - Importance of an Office,00:25:25 - The Importance of Using Technology and Investing in Business,00:26:48 - Tips for Growing Your Business,00:30:03 - Life After Selling a Business,00:32:32 - What Direct Booking Success means to JaneBook your free 15 minute call with Jenn Boyles here: https://directbookingsuccess.com/callIf you are struggling with direct bookings right now whether that is moving away from using the online travel agents like Airbnb or just getting more bookings in right now, then I'm here to help. Show notes are available at: https://directbookingsuccess.com/podcast/Follow me on Instagram: https://www.instagram.com/directbookingsuccessJoin the Marketing Hub Free Facebook Group: https://www.facebook.com/groups/marketinghubforholidayrentalsSign up to the Free Direct Booking Success Summit 2023: https://directbookingsuccesssummit.com/

Haunt Weekly
Haunt Weekly - Episode 371 - 9 Reasons We Won't Return to Your Haunt

Haunt Weekly

Play Episode Listen Later Jan 10, 2023 46:57


This week on Haunt Weekly, we're taking a look at why we don't return to many of the haunts we visit.We're pretty avid haunt goers and, on the whole, if we're in the area, we'll try to come by. But every year there are haunts we can easily go to but choose not to make the time for.So, to show haunts what might be killing their repeat business. This Week's Episode Includes:1. Intro2. Housekeeping/Transworld Update3. Question of the Week4. Work We Did on Our Haunt5. Intro to This Week's Topic6. 9 Reasons We Don't Return to a Haunt7. ConclusionsGet in Touch and Follow Us!Facebook: @HauntWeeklyTwitter: @HauntWeeklyYouTube: @HauntWeeklyEmail: info@hauntweekly.com

Course Wizards
12 Strategies to Bring in Repeat Customers

Course Wizards

Play Episode Listen Later Nov 30, 2022 19:20


We all want our customers to keep coming back for more! In this reaction podcast, Chris and Amit talk through Neil Patel's ebook, 12 Strategies to Bring in Repeat Customers. Make your customer a recurring, happy customer! Links: Apps for Authors - https://writing.fyi/appsNew Zenler - https://www.newzenler.com/invite/zmnfZZ5K Course Launch Blueprint - https://getnzlr.com/5k-launch-blueprintCourse Launch Secrets Facebook Group - facebook.com/courselaunchsecretsNeil Patel ebook: 12 Strategies to Bring in Repeat Customers: https://advanced.npdigital.com/wp-content/uploads/2022/09/12-Strategies-to-Bring-in-Repeat-Customers-ebook.pdf

The Cubicle to CEO Podcast
GrubHub's Founder Grew Revenue By 300% One Week After Switching From A Subscription Model To A Transactional Model

The Cubicle to CEO Podcast

Play Episode Play 57 sec Highlight Listen Later Oct 24, 2022 46:10


On the show today we have our first guest who has taken a company public. Mike Evans founded GrubHub in his spare bedroom and grew it into a multi-billion-dollar household name. Today's case study looks at how GrubHub grew their revenue by 300% in one week after switching from a subscription based model to a transactional model, and how you can evaluate which revenue model would create more value in your own business and attract repeat customers. Since leaving GrubHub post-IPO in 2014, Mike more recently founded Fixer.com, an on-demand handyperson B-corp that trains its W-2 employees from scratch. For more insights from Mike, order his book, Hangry, releasing this November on Audible and wherever books are sold. Thank you to our sponsors:CONTENT CREATORS! Learn how to get paid brand deals from brands you love (even if you don't have a huge following) in Gwen Lane's free live Creator Class on October 26th. Save your seat now at  https://ellenyin.com/creatorclassJoin Carmen Ohling for a series of private podcast episodes that will encourage you to check in and discover if you're truly allowing space to live & lead with clarity & confidence.  Reserve your podcast invitation at https://ellenyin.com/carmenConnect with Mike:Get Mike's new book Hangry: A Startup Journey --> https://ellenyin.com/hangryhttps://mikeevans.com/https://fixer.com/https://www.linkedin.com/in/authormikeevans/https://www.facebook.com/mevans314159/https://www.instagram.com/m_evans314/https://twitter.com/m_evansIf you enjoyed today's episode, please:Sign up for our text notifications at ellenyin.com/superfan so you can be the first to know when a new case study has dropped!Post a screenshot & key takeaway on your IG story and tag me @missellenyin & @cubicletoceo so I can repost you.Leave a positive review or rating on Apple Podcasts or SpotifySubscribe for new episodes every Monday.Want to hear all the ins and outs of what is happening in our business? Check out all our previous quarterly income reports at https://ellenyin.com/incomereport !TRICK OR TREAT! We have a fun surprise for you! You can get FREE access to 1 of our digital products, teaching you a business TRICK, or a $5 Starbucks TREAT when you leave a rating or review for Cubicle to CEO on Apple Podcasts! To redeem, screenshot your review and submit it at https://ellenyin.com/trickortreat! Offer available until 10/31.(Pro tip: Screenshot your review before you post! It can take up to 48 hours to publish)

Millionaire Car Salesman Podcast
EP 5:16 How An Immigrant Who Didn't Speak Any English Goes from Detailing Cars to Selling 62 Cars in One Month!

Millionaire Car Salesman Podcast

Play Episode Listen Later Apr 26, 2022 62:49


This week on the Millionaire Car Salesman Podcast,  Sean V. Bradley, CSP talks about keeping up relationships with prospects and how it can impact your sales. Sean also discusses having a good work ethic. Additionally, he talks about the importance of understanding cultural differences.  Joining Sean this week is Jose Cabrera, the #1 in sales for all of Foundation Automotive at Henson Chevrolet Buick GMC in Madisonville, Texas. Jose has been in sales for the last eight years with a record of 62 cars a month. His strategy - being kind and staying humble.  As a Spanish speaking salesman, Jose struggled with his accent and communication when he first began his career. However, he found that if he could get the prospect to sit down with him and talk for a few minutes, everything would change. Jose tries to understand his customers and put himself in their shoes. This allows him to not only structure and close deals, but also build great relationships with customers who become repeat customers.  Jose talks about hispanic customers' main concern being communication. When customers go to purchase a car, everything is in English which can be difficult for those with a different first language. Additionally, Jose discusses the difference in focusing on price versus payment. He says most hispanic customers are focused on price, but once he breaks down the payment for them it's easier to see how realistic and affordable buying a car can be.  Listen to this week's podcast to learn more about Jose Cabrera and how his humble attitude has made him the top salesman.    About Jose Cabrera Jose Cabrera was born and raised in Mexico. He moved to Texas at the age of 17, speaking little to no English, where he got a job at a body shop detailing cars. After years of working and learning a new language, the owner asked Jose if he wanted to try out sales. Jose has been a sales consultant for the last eight years out of his 22 years in the automotive industry.    About Henson Chevrolet Buick GMC The team at Henson Chevrolet Buick GMC goes above and beyond the average dealership to provide Bryan TX, College Station, Huntsville, The Woodlands and Spring drivers with a great selection of vehicles in a friendly environment. Whether you're from Madisonville looking to find a new Chevrolet SUV, need to get your Buick car serviced, or just want to know more about maintaining your GMC truck the Henson team can help!   Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes. For more interactivity, join The Millionaire Car Salesman Club on Clubhouse. Win the Game of Googleopoly: Unlocking the secret strategy of search engines. The Millionaire Car Salesman Podcast is Proudly Sponsored By:  AutoWeb: Visit AutoWeb.com/dealers for help in revolutionizing your business to help you sell more cars.

Forward Thinking - A Marketing Podcast by Metigy
How to build a business to have corporate social responsibility with Catalyser's Aivee Robinson

Forward Thinking - A Marketing Podcast by Metigy

Play Episode Listen Later Aug 26, 2021 36:41


Aivee Robinson, co-founder and director of Catalyser worked a decade for the UN and now applies her CSR values to major corporations like KPMG, Deloitte and ASIC. Tune in on her journey as she explains how she grew from struggling to download youtube videos off her phone at the start of Catalyser's business life to leveraging technology so major corporations can scale their CSR. What you will learn in this episode:How Aivee evolved from being a children's rights advocate to a startup founderThe benefits of supporting charitiesHow to approach tech projects as an non-tech SMEsHow to build your startup alongside your customersHow to scale customer acquisitionHow Catalyser landed customers like DeloitteHow to find the right mentor for you and your SMEHow working in the UN in Mongolia and China impacted the way Aivee works in businessHow Aivee learns and experiments with marketing for Catalyser Resources mentioned:Catalyser Giving LinkedInCatalyser Giving TwitterMetigy.com/podcast Book recommendations:New Strategic Selling by Miller and Heiman Notable quotes:“Once a company invests in supporting a community and doing CSR, they can start to build their brand to attract better talent.”“Take the time to qualify whether or not the customer actually has the problem you're trying to solve”“Who are the corporates that align with us that can go deep in the cause we're trying to work towards and stay with us as a long term supporter to sustain long term goals?” What business would you build on Mars?“I would probably take a different approach. I'll try and find the broadest market possible. For us, we're a SAAS business. We sell to enterprise. It's very specific. But I think if we were selling to martians… What is a very basic need that everybody needs? What's the broadest market I could possibly target. Sugar based food. Get them addicted. Repeat Customers! Something that they would buy and keep coming back for. Something that the broadest market needs that's easiest to scale.”Reach Aivee on:Linkedin

NuGirls Audio on Demand
Scripts to Create Repeat Customers

NuGirls Audio on Demand

Play Episode Listen Later Mar 26, 2021 23:26


In this podcast, I will talk about the scripts to make your one time buyers into a repeat customers. FREE DOWNLOAD: Scripts to Turn One-Time Buyers into Repeat Customers.Get the script here: sixteenramos.com/resourcesTimestamps and Highlights:4:53 - 5 to 25 Times More Expensive to Acquire New Customers6:17 - Pay Attention On Retaining Customers6:53 - 2 Part Thing of Cross Selling and Up Selling8:00 - Up Selling9:28 - Example Script for Up Selling9:59 - Analysis of the Example Script11:39 - Focus on their Experience13:09 - Cross Selling15:08 - Write Complimentary Products15:54 - Example Script for Cross Selling16:22 - Analysis of the Example Script17:06 - Psychology of Cross Selling and Up Selling18:08 - Repeat Purchase Incentives19:13 - Script to Use When They Purchased for the First Time

NuGirls Audio on Demand
How to Deal with Difficult People

NuGirls Audio on Demand

Play Episode Listen Later Mar 24, 2021 30:43


For today's session, i'll be talking about how to deal with difficult people. Whether it's co-workers at your virtual workplace, clients who have tons of complaints, or just the usual people you interact with. Don't let the bad vibes get to you.Links you might like:Blog - The Biggest Remote Work Problems and How You Can Solve Them sixteenramos.com/blog/18PDF - Scripts to Turn One-Time Buyers into Repeat Customers sixteenramos.com/resources Timestamps and Highlights:4:30 - Types of Difficult People4:52 - Downers6:21 - Know-It-Alls7:24 - Passive or Pushover8:09 - Tanks8:49 - Get Out of Mindset Where You Try to Change Them10:49 - Try to Listen to Their Language12:05 - Stay Calm12:57 - Don't Judge13:44 - Reflect Respect and Dignity16:56 - Find Other People to Help You17:19 - Don't Get Defensive18:56 - Don't Demand Compliance20:05 - Have Boundaries21:06 - Don't Smile Too Much21:49 - Don't Argue24:03 - Trust Your Gut and Instincts25:05 - You Need to be Aggressive26:02 - Debrief26:33 - Discharge Your Own Stress

Everything Cha-Ching
Getting to the Woww!! with Christoff J. Weihman

Everything Cha-Ching

Play Episode Listen Later Mar 15, 2021 44:03


My good friend and guest Christoff Weihman shares his awesome energy and wisdom on how Entrepreneurs and Business Owners can deliver a Wowwww..!!! experience to their customers and clients. He is America’s Favorite Five Star Customer Experience Expert, Best-Selling Author of 2 outstanding books on Five Star Customer Service & Hospitality, International Speaker, and a Master Connector. Through his Company ASPIRE Enterprises, Christoff inspires, trains & empowers individuals, companies and organizations all over the country to elevate the Service they deliver to their clientele empowering them to reap the 5 R’s: Repeat Customers, Referrals, Reviews, Reputation & Revenue. His clients include; MGM Resorts International, The Bartenders Union, Kirby, DREAM Hotels and more. Christoff lives in Las Vegas with his wife Michelle, and their 4 puppies, Lilly, Carly, Bruno & Yeti-Boy To receive a free gift from Christoff-The 7 Biggest Service Mistakes that are Costing You Money$! Text the word "5stars" to 66866..! http://www.christoffjweihman.com/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/jamin-armstead/support

Perfectly Pastry
Episode 46: 5 Book Reviews For Your Business

Perfectly Pastry

Play Episode Listen Later Jan 5, 2021 18:15


I’m so glad you have joined us today. We know the end of the year is quickly approaching, so today we thought we would share with you some house keeping things and then some end of the year things.So, today will be more business based. (What can I say, it’s the end of the year focus around here) Today, let’s talk about the 5 books we read in our business this year. Below you will find the full list. (#afflink)We have provided the links to the books. Please be advised they are affiliate links which means we may earn a small commission if you choose to buy at no additional cost to you.Profit First by Mike Michalowiczhttps://amzn.to/2LAqbyJTopgrading for Sales: World-Class Methods to Interview, Hire, and Coach Top SalesRepresentatives by Bradford D. Smart, Ph.D., and Greg Alexanderhttps://amzn.to/3msGkTSTopgrading, 3rd Edition: The Proven Hiring and Promoting Method That Turbocharges Company Performance by Bradford D Smart, Ph.D.https://amzn.to/2IQberiYour First 100: How to Get Your First 100 Repeat Customers (and Loyal, Raving Fans) Buying Your Digital Products Without Sleazy Marketing or Selling Your Soul by Meera Kothandhttps://amzn.to/3qZnbMFSecrets of Six-Figure Women: Surprising Strategies to Up Your Earnings and Change Your Life by Barbara Stannyhttps://amzn.to/3nnVFGv

Journey of a New Entrepreneur
081 -25 Year Old with a Seven Figure Company!

Journey of a New Entrepreneur

Play Episode Listen Later Sep 7, 2020 74:04


Wesley Bloeme is an impressive and inspirational man.  He started his business on a whim while in highschool and now runs a Million Dollar Business at age 25!  He shares his amazing story so make sure to grab some popcorn and enjoy the ride!     The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/  RIGHT NOW there is a promo code to save you a ton of money on the toolkit!  Just enter 8Kspecial at checkout and you will save $400!  This is a limited promo and will not be live for much longer.    Want to know how I'm running my business? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com

Journey of a New Entrepreneur
080 - Managing Expectations in Business and Life with JoshCronin

Journey of a New Entrepreneur

Play Episode Listen Later Aug 31, 2020 110:23


Get more info on Wash A Thon and register at https://bit.ly/washathon     The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/  RIGHT NOW there is a promo code to save you a ton of money on the toolkit!  Just enter 8Kspecial at checkout and you will save $400!  This is a limited promo and will not be live for much longer.    Want to know how I'm running my business? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com

Journey of a New Entrepreneur
079 -Three Year Update With My Son Caleb - The best episode yet!

Journey of a New Entrepreneur

Play Episode Listen Later Aug 23, 2020 86:14


Link to the “Jewish Preschool” video https://youtu.be/fygVFoqc3cE Links to “Big Job Update” https://youtu.be/TRXiENq8Keo https://youtu.be/OflJBgAiBSY   The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/    Want to know how I'm running my business? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com

Journey of a New Entrepreneur
078 - It's the LITTLE things that make you GREAT!

Journey of a New Entrepreneur

Play Episode Listen Later Aug 19, 2020 24:30


One of the most impactful business lessons came from a conversation I had in a Chilis restaurant in Tulsa, Oklahoma.  I share this conversation that I had with an old mentor in this episode.     The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/    Want to know how I'm running my business? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com    

Journey of a New Entrepreneur
077 - 16 trucks, 2 locations, lemonade and sunglasses with Brandon Lazar

Journey of a New Entrepreneur

Play Episode Listen Later Jun 10, 2020 59:02


  Brandon Lazar is a lifetime entrepreneur that is in year 13 of his home service business.  He discusses his early days selling rocks to his grade school teacher, selling lemonade and sunglasses, and now operating a multi site business with 16 trucks on the road.  You won’t want to miss this one!   The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/    Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
076 - Changing Business Directions with David Moerman

Journey of a New Entrepreneur

Play Episode Listen Later Jun 2, 2020 70:32


David Moerman is in his fourth year of his second successful home service business.  He has experience is marketing, sales, recruiting, leadership, and overall bad-assness!   Join us as we discuss his pivot to a new business, what he likes the least about being an entrepreneur, and his poor decision on the ‘Duck Question’.   The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/     Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
075 - Killing it with Facebook! - The Davis Brothers join the JNE Podcast!

Journey of a New Entrepreneur

Play Episode Listen Later May 26, 2020 78:24


Derek and Clay Davis started a service business last year and are now full time entrepreneurs!  They talk about their start, struggles, and what they are doing that has allowed them to kick some serious @ss! Register for the FREE webinar for 5-26-2020 here:  https://bit.ly/SendJimBobby The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/  If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/     Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
073- Why Youtube makes me sad - Mind Dump Monday

Journey of a New Entrepreneur

Play Episode Listen Later May 4, 2020 22:41


Welcome to another Mind Dump Monday episode of the Journey of a new entrepreneur podcast.  Today I am going to explain why YouTube makes me sad.  Let me know your thoughts on the subject.     The New Entrepreneurs Toolkit is now available!  You can get it by visiting https://www.journeyofanewentrepreneur.com/   If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/      Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Wavebreak Podcast: Grow Your Shopify Store
[120] Slow Down To Speed Up

Wavebreak Podcast: Grow Your Shopify Store

Play Episode Listen Later Apr 6, 2020 34:33


Many of us start our business to create freedom in our lives. But then we become a slave to our own companies. We never unplug and work as much as can.There's always something to do and new problems pop up every single day. But working less and living a life outside of work is actually one of the best things you can do as an entrepreneur. In today's episode I'm joined by Ashley Merrill, founder and CEO of Lunya. We chat about work/life balance, enjoying life outside of work as an entrepreneur, founder/CEO vision, and more. Listen now!The 5-Minute Ecommerce Email Marketing HackStop leaving money on the table. Without great email marketing, you're missing out on 6-7 figures per year of revenue and profit.Download this checklist, go through it, and in less than 5 minutes you'll know exactly what you need to do to increase your email revenue.This is our secret sauce and we're giving it all away for free, no strings attached.Click here to download the checklist for free.Links:WavebreakLunyaLahgoThe DeepLearn more about WavebreakThis episode is sponsored by...Klaviyo — Over 10,000 innovative brands are growing their businesses by listening and understanding to cues from their customers--easily turning that information into valuable marketing messages used to build highly segmented, automated email campaigns, such as win back campaigns or abandoned cart emails and more.Rewind - Automatic Backups — Get peace of mind with daily, automatic Shopify and Klaviyo backups.

Journey of a New Entrepreneur
071 - Thad "Big Time" Eckhoff crashes the JNE Podcast

Journey of a New Entrepreneur

Play Episode Listen Later Mar 5, 2020 57:30


Get more information about Thad and The Huge Convention at https://thehugeconvention.com/   The New Entrepreneurs Toolkit is now available and on sale for two weeks!  You can get it by visiting https://www.journeyofanewentrepreneur.com/   If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/      Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.  

Journey of a New Entrepreneur
070 - Josh 'Jersey' Cronin comes back to the JNE Podcast!

Journey of a New Entrepreneur

Play Episode Listen Later Mar 2, 2020 56:22


Josh is a good friend of mine that has built and sold a successful service business.  Join us as we talk about nicknames, business growth, and the Facebook highlight reel.   The New Entrepreneurs Toolkit is now available and on sale for two weeks!  You can get it by visiting https://www.journeyofanewentrepreneur.com/   If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/      Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.    

Journey of a New Entrepreneur
069 - Invest in your business with Jason Geiman!

Journey of a New Entrepreneur

Play Episode Listen Later Mar 1, 2020 52:33


Jason Geiman with pressurewashhelp.com joins me in this episode of the JNE Podcast.  Jason built a pressure washing company to 1 Million Dollars in annual revenue before selling. Join us as we talk about life and business and the importance of investing in yourself! The New Entrepreneurs Toolkit is now available and on sale for two weeks!  You can get it by visiting https://www.journeyofanewentrepreneur.com/   If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/      Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
068 - Justin and Candice Greathouse crash the JNE Podcast!

Journey of a New Entrepreneur

Play Episode Listen Later Feb 27, 2020 66:55


Justin and Candice Greathouse join me to discuss their new service business in Virginia.  Justing just retired from the Navy and they are ready to conquer the service industry world!  They are a ton of fun and I love their determination and work ethic!  I think you will enjoy this one!   The New Entrepreneurs Toolkit is now available and on sale for two weeks!  You can get it by visiting https://www.journeyofanewentrepreneur.com/   If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/      Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
067 - The Day My Business Changed and Never Looked Back!

Journey of a New Entrepreneur

Play Episode Listen Later Feb 25, 2020 17:36


I'll never forget the day when a conversation with a mentor changed our business and or lives forever!  Caleb and I were in the parking lot of a Walmart in Kissimmee, FL with the phone on speaker getting our asses handed to us by someone that we had the utmost respect for.  I hope you get the same value out of this message that we did!  Happy Listening!   If you want free access to the market research training video that I discussed in this podcast go to https://www.journeyofanewentrepreneur.com/  Use the same link above if you would like to get in on the special sale price of my New Entrepreneurs Toolkit for a very limited time!         Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
066 - Michael Hinderliter takes us to school on Business Growth and Power Washing

Journey of a New Entrepreneur

Play Episode Listen Later Jan 16, 2020 71:46


Michael Hinderliter had his first entrepreneurial experience when he was in second grade and started his first real business in high school and it’s still operating 30 years later!  He leads over 100 employees, has multiple businesses, started the Power Wash Community Group on Facebook, and runs PowerWash.com   You can contact Michael by going to: Powerwash.com or powerwashu.com         Want to get on the waiting list for my course?  Go to https://www.journeyofanewentrepreneur.com/ and sign up!   ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
065 - Soft Washing Technical Talk with Coty Yarbrough and Aaron Parker

Journey of a New Entrepreneur

Play Episode Listen Later Jan 6, 2020 133:43


Coty Yarbrough with Southeast Soft Wash and Aaron Parker of Lean and Mean Academy join the JNE Podcast to discuss best practices for soft washing and pressure washing startups.   Register for Wash A Thon 2020 by visiting  Https://www.journeyofanewentrepreneur.com     Want to get on the waiting list for my course?  Go to https://www.journeyofanewentrepreneur.com/ and sign up!   ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.    

Journey of a New Entrepreneur
062 - Gift yourself the life that YOU want!

Journey of a New Entrepreneur

Play Episode Listen Later Dec 26, 2019 28:33


You can register for the free "Kick Ass in 2020 Braintrust Webiar" with this link ----->  https://jnepodcast.kartra.com/page/yuR16   Want to get on the waiting list for my course?  Go to https://www.journeyofanewentrepreneur.com/ and sign up!   ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
061 - The Birth of a Tagline!

Journey of a New Entrepreneur

Play Episode Listen Later Dec 20, 2019 13:21


Link to the video from this episode:  https://www.youtube.com/watch?v=I2BPGHB5kS8&feature=youtu.be     Want to get on the waiting list for my course?  Go to https://www.journeyofanewentrepreneur.com/ and sign up!   ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
060 - Goal Setting for a successful 2020 - Mind Dump Monday

Journey of a New Entrepreneur

Play Episode Listen Later Dec 16, 2019 21:53


In this episode, I discuss the Emotional Cycle of Change that we all experience when setting goals and start executing on them. I also share how I effectively track my personal goals/success criteria on a quarterly basis using the Full Focus Planner by Michael Hyatt. The book that I mentioned is called "The Twelve Week Year" by Brian P. Moran.   Want to get on the waiting list for my course?  Go to https://www.journeyofanewentrepreneur.com/ and sign up!   ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.    

Journey of a New Entrepreneur
059 - Door's kicked in, guns drawn, and on the floor with Chris Martinez

Journey of a New Entrepreneur

Play Episode Listen Later Dec 13, 2019 62:36


  Chris Martinez shares his 10-year journey from being arrested at gunpoint in his home at 4:00a.m. to owning a very successful service business.   You can find him on facebook @lmschris Find his podcast by searching "The You Suck Podcast"       ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
058 Angela Brown lets you Ask A House Cleaner on the JNE Podcast

Journey of a New Entrepreneur

Play Episode Listen Later Nov 25, 2019 77:25


You can find Angela online by searching "Ask A House Cleaner" on youtube, google, or your favorite podcasting app.   My online course “The Entrepreneurs Toolkit” is about to launch.  If you want to be notified when it goes live visit this link to stay in the loop:  https://jnepodcast.kartra.com/page/eBX4     ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.    

Journey of a New Entrepreneur
057 - Get your drinks ready because Josh Latimer is back on the JNE show!

Journey of a New Entrepreneur

Play Episode Listen Later Nov 21, 2019 45:32


You can catch up with Josh's latest projects by vising https://honorandfire.com/home   My online course “The Entrepreneurs Toolkit” is about to launch.  If you want to be notified when it goes live visit this link to stay in the loop:  https://jnepodcast.kartra.com/page/eBX4     ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
056 - Why you can NOT scale a service business!

Journey of a New Entrepreneur

Play Episode Listen Later Nov 20, 2019 23:42


Thanks for listening guys!   Use this link if you want to be updated on the free (to a limited number of people) webinar replay: https://jnepodcast.kartra.com/page/eBX4       ________________________   Want to know how I'm doing it? Here are a few services that help me run and automate my business:   -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com   -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com   -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
055 - Real Life Superhero Dale Pople

Journey of a New Entrepreneur

Play Episode Listen Later Nov 17, 2019 62:39


A few years ago I watched a documentary about Real Life Superheroes.  I was fascinated by it and always loved one of the featured characters, Dale Pople.  Recently Dale was the sole feature of a documentary called “Portrait of a Superhero” which prompted me to reach out to him.  His approach to life and his passion to help others makes him an A+ person in my book.  Join us as we talk about life, liberty, and the pursuit of happiness! Find Dale on FB and tell him that you heard about him on the JNE Podcast. You can see the documentary that features Dale here!   https://www.facebook.com/PortraitOfASuperHero/        ------------------------ My online course “The Entrepreneurs Toolkit” is about to launch.  If you want to be notified when it goes live visit this link to stay in the loop:  https://jnepodcast.kartra.com/page/eBX4     Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
053 - Joe Kowalski is a SERVICE MONSTER!

Journey of a New Entrepreneur

Play Episode Listen Later Nov 9, 2019 88:29


Learn more about Joe and his software company at servicemonster.net   ------------------------Want to know how I'm doing it? Here are a few services that help me run and automate my business:-Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com-Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com-NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
051 - Mike Wingard is killing it in his first 3 years!

Journey of a New Entrepreneur

Play Episode Listen Later Oct 23, 2019 73:48


Mike started a service business just three years ago and is having amazing success!   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
049 - Rob Anderson joins the JNE Podcast!!!

Journey of a New Entrepreneur

Play Episode Listen Later Oct 20, 2019 67:35


Rob Anderson is an industry leader and has a huge following on YouTube.  You can connect with him on facebook or Youtube.  His youtube channel is Clean Power Wash LLC.   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
047 - Make your business LEAN AND MEAN with Aaron Parker

Journey of a New Entrepreneur

Play Episode Listen Later Oct 8, 2019 76:54


Aaron Parker operates a single truck pressure washing business and that’s exactly how he likes it!  He helps others learn how to create a 6 figure income by being an owner/operator in the service industry.  Check out his Lean and Mean Academy on YouTube!   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service, AND save on your monthly rate!  Check it out at  http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.    

Journey of a New Entrepreneur
045 - Curt Kempton talks about life and THE premier sales conference in the service industry!

Journey of a New Entrepreneur

Play Episode Listen Later Oct 3, 2019 65:29


Learn about ResponsiCon by visiting https://symphosize.com/responsicon/   Curt Kempton is one of my closest friends.  He is a former service business owner and is the founder and CEO of a sales software company called ResponsiBid.  Curt joins me as we hang out, and discuss life as well as our philosophy on business.  CURT ALSO MAKES A SPECIAL OFFER TO ANYONE THAT SIGNS UP FOR RESPONSICION BEFORE THE END OF Oct 2019.  Interested in trying Responsibid?  JNE listeners get an EXCLUSIVE deal not available anywhere else.  Click http://jnebid.com to get a 4th month of service FREE.   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE listeners get an EXCLUSIVE offer that you can't get ANYWHERE ELSE.  Sign up using the JNE link and get a free month of service!  Check it out at  http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two-week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
043 - Capital Investor, Business Turnaround Expert, and My Business Partner- Michael Kaplan

Journey of a New Entrepreneur

Play Episode Listen Later Sep 22, 2019 68:10


Michael Kaplan is one of the most interesting people that I know (In a very good way).  He grew a carpet cleaning company to over 17 MILLION DOLLARS, has a law degree, and has invested in many different service businesses.  You can get in touch with him by visiting http://redhookinvestments.com/ ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE watchers get $200 off when signing up with this link http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
042 - Refusing to quit, Choke Holds, and Website Design with Ryan Golgosky

Journey of a New Entrepreneur

Play Episode Listen Later Sep 15, 2019 50:40


Ryan Golgosky had a successful service business before suffering a very serious injury that prevented him from running it. Join me as Ryan talks about his grit, his love for MMA and how he took a bad situation and made a new successful business.   You can reach out to Ryan by going to https://180sites.com/   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid - Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  All of our quotes go through it, it follows up with my prospects, it sells jobs on my website while I'm asleep, it intelligently schedules on our calendar, and follows up with previous customers keeping them coming back over and over, and does a lot more.  JNE watchers get $200 off when signing up with this link http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
041: From corporate world to commercial cleaning. John Disselkamp visits the JNE Podcast!

Journey of a New Entrepreneur

Play Episode Listen Later Sep 6, 2019 64:40


John Disselkamp had a successful corporate career but wanted something different.  He started a commercial custodial company and is KICKING MAJOR ASS!       ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid is our quoting and followup tool. Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  JNE watchers get $200 off when signing up with this link http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
Episode 040: Moriah Joelle - Life goals, kids, tattoos and a lot of fun!

Journey of a New Entrepreneur

Play Episode Listen Later Sep 3, 2019 33:36


I met Moriah Joelle at The Huge Convention in Branson Missouri.  She was so cool that I instantly invited her to be on the podcast!  Her story is great, she has overcome her still existing self-doubt to make herself the captain of her own ship, and she has started her own business!   You can learn more about Moriah at www.ILYcreative.com!   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid is our quoting and followup tool. Simply put...Responsibid makes us a TON of money and it's the single most important tool in our business.  JNE watchers get $200 off when signing up with this link http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two week free trial and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Journey of a New Entrepreneur
039 - Make money hanging Christmas Lights during the winter with Ryan Fox!

Journey of a New Entrepreneur

Play Episode Listen Later Aug 23, 2019 73:40


Ryan has been an entrepreneur since his teenage years and is now successfully scaling two businesses. You can get more information about starting a Christmas light hanging company at www.clipawebsite.com . Use the promo code ClipaWalker to save $200 on CLIPA training!   ------------------------ Want to know how I'm doing it? Here are a few services that help me run and automate my business: -Responsibid is our quoting and followup tool. JNE watchers get $200 off when signing up with this link http://jnebid.com -Send Jim is a digital automated assistant that keeps me in front of my customers and helps me get the most important customers...REPEAT CUSTOMERS! JNE watchers get a two week free trail and some credits so that they can test drive the system for themselves. Use this link to get the special http://JNEJim.com -NiceJob is a review generating service that has helped me dominate my market with google reviews in a short amount of time. NiceJob makes it easy to stay in front of your customers and collect those extremely valuable reviews! Use the link https://nicejob.grsm.io/bobbywalker2815 to learn more and sign up.

Repeat Customer
How Flywheel Upcycled Boutique Fitness and At-home Classes

Repeat Customer

Play Episode Listen Later Jul 14, 2019 25:20


When SoulCycle co-founder Ruth Zukerman abruptly left her groundbreaking boutique fitness company, the question became whether she could strike gold a second time with a similar spin class concept called Flywheel Sports. But then the challenge doubled when Peloton entered the market with a radical new at-home fitness option. Zukerman describes the early days of boutique fitness and how her continued emphasis on the customer experience paid off for Flywheel. Stacey Artandi Seldin explains the integral role technology played in that success. Matt O'Connor outlines Flywheel's adoption of the latest trend: at-home streaming fitness classes. And fitness industry analyst Dana Macke provides an overview of how fitness has moved from big box gyms, to boutique studios, to interactive classes in our homes, and what lies beyond.

Repeat Customer
How Chip and Joanna Gaines Turned A Hit TV Show Into Magnolia

Repeat Customer

Play Episode Listen Later Jun 30, 2019 24:56


Chip and Joanna Gaines were stars of the hit home makeover TV show Fixer Upper on HGTV, but when they decided to launch a lifestyle brand called Magnolia, they couldn't rely on celebrity status alone. It required a much deeper customer experience. Brand strategist Adam Hanft describes the pitfalls of personality-based brands and how to avoid them. Chris Pullig at Baylor University deconstructs some of the secret sauce behind Magnolia's customer experience. And Magnolia's Director of Guest Services, Sam Goff, takes us into the Waco, Tex. call center where customer service reps connect with Chip and Joanna's devoted fans. Repeat Customer is an original podcast from Zendesk about great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
How SeatGeek Scores You Tickets To The Game

Repeat Customer

Play Episode Listen Later Jun 17, 2019 25:13


When SeatGeek set out to disrupt the live event ticket buying experience they went up against dominant players like Ticketmaster and StubHub, and a seemingly endless series of new pain points that kept cropping up around every corner. Would the startup be able to continue adjusting its mobile-first platform at the same time as it fought for space in a tightly controlled industry? SeatGeek co-founder Russell D'Souza and CX Director Joe Gilgoff describe the murky world of ticket buying he sought to improve and the challenges his team had to overcome. Journalists Eric Fisher and Dave Brooks, and ticketing veteran Fred Maglione provide context to a complex industry. And sports superfan and podcaster Tim Daniel relates his experience scoring tickets with SeatGeek. Repeat Customer is an original podcast from Zendesk about great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
How Hinge Muted The Gamification Of Dating

Repeat Customer

Play Episode Listen Later Jun 3, 2019 25:26


When dating app Hinge shifted its platform to mobile and adopted the swipe feature along with other apps like Tinder, its customer base soared along with its valuation. But as hookup culture gripped the Millennial demographic, founder Justin McLeod realized Hinge's new customer experience was working against its mission of helping people find lasting and fulfilling relationships. Relationship expert Dr. Monica O'Neal outlines the rapidly changing landscape and impact of online dating and mobile dating; Chris Stegner, Founder and CEO of Very Big Things, weighs in with the impact of UX; and Justin recounts Hinge's risky decision to confront the gamification of dating apps, as well as how his own romantic situation influenced that decision. Repeat Customer is an original podcast from Zendesk about great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Business Conversations with Clive Enever
Three things you need to know to harvest more repeat sales with Ross Keating

Business Conversations with Clive Enever

Play Episode Listen Later May 26, 2019 36:06


Ross Keating is The Client Orchardist. He has appeared on webinars and podcasts in Australia and internationally showing business owners and executives how to grow more Delighted repeat customers and harvest more sales and profits.. Ross has managed sales teams, the development and sales of customer relationship management software and held management responsibility for 40,000+ customers and $36 million in sales. Through his business established in 2005, now called The Client Orchardist, Ross assists business owners and executives to include customer retention strategies and technology as part their overall business strategies and processes.Ross and I cover:1. Isn't a customer just a customer? 2. Small businesses haven't got time to do business planning! Any plan changes so what's the point? 3. I've heard people talk about Customer Relationship Management (CRM) systems. But I have got time to learn how to use them. What's the benefit of them?

Repeat Customer
How Shake Shack Cooked Up Its Cheeseburger Experience

Repeat Customer

Play Episode Listen Later May 20, 2019 25:34


Shake Shack's improbable rise from a hot dog cart in a New York City park to international hamburger chain seems even more unlikely when you consider the guy who started it: Danny Meyer. He's a Michelin-starred restauranteur with a reputation for exceptional customer service. How do you translate that kind of customer experience into fast food? Food journalist Daniela Galarza, Danny Klein of QSR Magazine and Bonnie Riggs, a restaurant industry analyst, describe how Shake Shack and Danny Meyer benefitted from the emergence of a new restaurant category called "fast casual" while another NYC food writer, Chris Shott, explains what's between Shake Shack's buns. Repeat Customer is an original podcast from Zendesk about great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
How Disney Reimagined the Cruise Experience

Repeat Customer

Play Episode Listen Later May 6, 2019 24:45


When Disney decided to enter the cruise industry in the mid-90s, other cruise lines were skeptical that Disney could succeed, because how do you take the expansive experience of a theme park and plop it on the limited confines of a boat? What they failed to consider was Disney's previous experience disrupting the theme park industry and Disney designers' legendary attention to detail, which came together to create a brand-new cruising category: the family cruise that has something for everyone. Colleen McDaniel of Cruise Critic and Joe Kleiman of InPark Magazine recount Disney's impact on family vacations with the launch of Disney Cruises while marketing consultant and Disney Institute graduate Arnold Tijerina describes the central role customer experience played. Repeat Customer is an original podcast from Zendesk about great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

The Unofficial Shopify Podcast
Getting Customers for Life through Email

The Unofficial Shopify Podcast

Play Episode Listen Later Apr 23, 2019 44:44


In this episode, you'll learn how the customer experience extends beyond support tickets. Automated emails, on-site messaging, and even the 'from:' name in your emails impact the overall experience more than you might realize. You'll hear: How a welcome series can make or break your brand The business case for personal branding When not to send promo emails The email framework that will make you more money. Val Geisler is ridiculously obsessed with email. An Email Marketing Conversion Copywriter and Strategist, Val spent over a decade on the inside of companies from non-profits to 7-figure businesses to tech startups. She brings her background in content creation, customer experience, and digital strategy to her incredible clients every day. Email isn't dead, and Val is here to help you bring yours back to life. Tune in for more details! Resources Val's free Dinner Party Strategy download Val on Twitter: @lovevalgeisler Messaging examples: RecycledFirefighter, Outdoor Voices ValGeisler.com FixMyChurn.com Never miss an episode Subscribe on iTunes Join Kurt's newsletter Help the show Ask a question in The Unofficial Shopify Podcast Facebook Group Leave an honest review on iTunes. Your ratings & reviews help, and I read each one. Subscribe on iTunes What's Kurt up to? See our recent work at Ethercycle Take a ride with Kurt on YouTube Apply to work with Kurt to grow your store. Sponsors Try Bold Product Upsell free for 90 days Save 20% on Turbo, a blazing fast Shopify theme Improve your shop's search engine ranking with Venntov SEO Meta Manager Outsource your Shopify customer service with Simplr

Repeat Customer
How One Medical Turned Doctors Into Designers

Repeat Customer

Play Episode Listen Later Apr 22, 2019 24:38


As a patient visiting the doctor, have you ever even considered yourself as a customer entitled to a pleasant experience? Well, that's what primary care physician Tom Lee set out to provide when he founded One Medical. But how does one doctor change deeply ingrained inefficiencies in a system as large as the U.S. healthcare system? Tom Lee describes how he thought like a designer—not a doctor—in his quest to rearchitect the patient experience, while current One Medical CEO Amir Dan Rubin describes the integral role technology plays in their plan. Merchant Medicine CEO Tom Charland demystifies the curious role insurance plays in the medical system. And from the world of health management academia, Kim MacPherson envisions the future of primary care thanks to clinics like One Medical. Repeat Customer is an original podcast from Zendesk about great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Relate
Introducing, Repeat Customer

Relate

Play Episode Listen Later Apr 15, 2019 1:52


We're back with a new series about eight game-changing companies who saw something missing in the customer experience from a wide range of industries including fintech, healthcare, media, and retail. We’ll explore all of that and more on Repeat Customer. Repeat Customer is an original podcast from Zendesk. Subscribe to the podcast at zendesk.com/repeatcustomer

Repeat Customer
Ellevest’s Gender-Aware Investing Platform

Repeat Customer

Play Episode Listen Later Apr 7, 2019 25:27


After conquering the male-dominated boardrooms of Wall Street, Sallie Krawcheck turned her attention to an underserved market worth at least $7 billion: women. But how do you transform a customer experience largely geared toward men, in a complex industry like investment banking? Sallie reveals how she created a uniquely gender-aware digital platform called Ellevest while Arielle O'Shea at NerdWallet describes its impact on the traditional banking industry. Repeat Customer is an original podcast from Zendesk about great customer experience. Learn more about the podcast at zendesk.com/repeatcustomer We are thrilled to announce that we’ve been nominated for a ‘Best of the Internet’ Webby Award! You can help us by voting here. Thanks for your support! You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
Introducing, Season 2

Repeat Customer

Play Episode Listen Later Mar 26, 2019 1:40


This season we're coming back with new episodes about eight game-changing companies who saw something missing in the customer experience from a wide range of industries including fintech, healthcare, media, and retail. We’ll explore all of that and more on season two of Repeat Customer, launching Monday, April 8. Repeat Customer is an original podcast from Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer If you're a customer experience professional who wants to appear on the podcast, let us know at zendesk.com/contact

Repeat Customer
Coming soon, Season 2...

Repeat Customer

Play Episode Listen Later Feb 5, 2019 1:47


Good news! After a short hiatus, we are back producing new episodes for season two, launching on April 8. If you want us to feature one of your favorite companies, or you're a customer experience professional who wants to appear on the podcast, let us know at zendesk.com/contact Repeat Customer is an original podcast from Zendesk, that explores how iconic brands and disruptive startups create great customer experiences. Learn more about the podcast at zendesk.com/repeatcustomer

The Sustainable Minimalists Podcast
048: The Zero-Waste Swaps that Save Serious Cash

The Sustainable Minimalists Podcast

Play Episode Listen Later Nov 26, 2018 29:24


Companies have most consumers hooked on pre-packaged disposables. But sustainable minimalists? We know better: – We know that disposable items (Think: paper napkins, menstrual products, etc) boast hefty price tags. – We know, too, that companies selling disposables are secretly doing the Happy Dance for creating REPEAT CUSTOMERS out of regular consumers. There’s a better way! On today’s episode my guest + I boldly claim that a life without disposables saves *serious* cash. My guest this week is Natassja Cassinerio. She... Read More Read More The post 048: The Zero-Waste Swaps that Save Serious Cash appeared first on Mama Minimalist.

Repeat Customer
How Bark disrupted pet retail with a great customer experience...for dogs

Repeat Customer

Play Episode Listen Later Sep 9, 2018 26:50


When entrepreneur Matt Meeker went shopping for his Great Dane, Hugo, he came away from their local big box pet store less than impressed with the unexciting products. So he decided to start a subscription service for dogs called Bark. But here's the question: when you're selling to furry friends, who is the customer experience aimed at? Humans or dogs? Hernan Giraldo, Bark's VP of Customer Experience Operations, outlines the company's "direct-to-dog" ethos. Expert Phil Chang aka Retail Phil describes the changing relationship between humans and their dogs and how this has revolutionized pet retail. Christy Hoffman, an anthrozoologist at Canisius College, weighs in on whether dogs can be customers at all. And host Mio Adilman hears from some pretty crazy dog moms and dog dads. Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
How Brooklinen woke up the bedding industry by going direct-to-consumer

Repeat Customer

Play Episode Listen Later Aug 26, 2018 27:17


When millennials Rich and Vicki Fulop couldn't afford the luxury bed sheets at their hotel in Las Vegas, they did the unthinkable: build a company to make the sheets themselves. In the process, they also created a customer experience, and brand loyalty, where none had really existed before. Brooklinen's Rich Fulop tells the story of how he bootstrapped a direct-to-consumer bed sheets company by focusing, at first, on the underserved millennial demographic. Fast Company's Liz Segran breaks down how revolutionary this was and retail expert Brandon Rael describes how traditional bedding companies were neglecting the customer experience. And blogger Carmen Griffith describes what can happen when you buy the wrong sheets. Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Buy Black Podcast | The Voice of Black Business
052: Stop Ignoring Your Customers! Email List Building + Remarketing = MORE ECOMMERCE REVENUE w/ Thierry Augustin

Buy Black Podcast | The Voice of Black Business

Play Episode Listen Later Aug 20, 2018 61:23


Too many businesses struggle and eventually fail because they don’t have repeat customers.  In this episode, my guest Thierry Augustin teaches us how list building and an attentive email remarketing strategy can increase your ecommerce revenue ten-fold in less than 30 days!   Subscribe to Buy Black Podcast Apple     | Google     | Spotify     | Stitcher     | iHeart Submit a question for our new monthly Question & Answer episode to: questions@buyblackpodcast.com 3 Key Points: Most companies lose money acquiring new customers. It doesn’t matter how many new sales you make if you’re losing money on every transaction.  Put your energy toward email list building and nurturing relationships with your existing customers. Leverage great, relevant content to keep your customers engaged.  Email marketing campaigns are a continuous value exchange.  Deliver content that keeps the conversation going, builds trust with your customers, and shows that a long relationship with your company will enhance their lives.   Intentions don’t matter. Segment your email list based on customer behaviors! Personalize your remarketing campaigns. Focus on customers who engage with your emails and your content.  Most importantly, give special attention to the ones who continue to buy your products. Sponsors Mike D’s BBQ - My good friend, Mike De Los Santos makes some of The World’s Best Barbeque Sauce!  Don’t just take my word for it. Check out the growing list of awards Mike’s sauces and rubs are racking up! Get your Labor Day grill on point with The Best BBQ Sauce in North Carolina, 2017! Visit https://buyblackpodcast.com/bbq to Make Your Order Now! Use the code BUYBLACK to get FREE SHIPPING and an EXCLUSIVE GIFT with your purchase! Throw Some D’s On It! Show your support for Buy Black Podcast! Become a Patron and gain Exclusive Access to behind-the-scenes and original content! PLUS get a shoutout on our new monthly Ask the Experts Q&A Episode! https://buyblackpodcast.com/patreon Voices of Black Business Show Notes **Click any timestamp to jump directly to that point in the episode. Today’s Voice of Black Business: Stop Ignoring Your Customers! List Building + Email Remarketing = MORE REVENUE w/ Thierry Augustin Thierry’s #1 Piece of Advice: Get Started! [02:25] Interview begins [03:20] Thierry started in medical school, then realized that his passion was in writing, ecommerce, and marketing. Med school fast track Travel, work, health industry Writing Fashion startup Got hooked on e-commerce and online marketing They were able to leverage content very well through email marketing [06:00] Built niche consulting business in List Building & Email Remarketing Social Media Marketing versus Email Marketing You don’t own the social media platform All of your traction and followers can be gone at the drop of a hat You do own your email list You can market to anyone on that list for free any time you want Email marketing and remarketing How to segment your list Capitalize on repeat customers What to offer in exchange for email address [11:00] Don’t be a jack of all trades.  Why Thierry decided to niche down to email marketing rather than being a general consultant. [12:45] The components of a great email marketing campaign Promotional strategy Great offers Behavioral List Segmentation Intent doesn’t matter What do customers actually do? Consistency of communication Keep your promises “Done is always better than perfect” [17:20] The Value of the Repeat Customer (avoid the shiny object syndrome) Most companies lose money on new customer acquisition Most customers don’t become profitable until their second or third purchase List Building is essential to getting a customer into your funnel and keeping them there as long as possible so they continue to make purchases Focus email remarketing on customers who are most likely to make new purchases [24:20] How do you get people to exchange their email for something of value that’s not tied to a product purchase? Create & offer great content Make a relevant tie-in to the products you sell Build automation into your email marketing campaigns Personalize the experience, email list building is customer relationship building Articulate the value of the relationship, your company, your team, and your products throughout the campaign [32:00] Back from Sponsor Break [32:30] Thierry’s Rules for Running an E-Commerce Business Sales and Marketing go hand in hand You must have a marketing budget if you want to succeed “Customer retention is way cheaper than customer acquisition” Have a back-end already in place before you launch your business Keep the conversation going after the initial purchase Every transaction is really an exchange in value [34:35] Mastering the value exchange - a case study from the vintage makeup industry [38:00] Thierry’s Secrets to Email Marketing Success Create bundles...increase the customer’s average spend Build recurring revenue models Subscription Automation Personalize the experience for your customers This is where it really helps to understand your customers’ behavior Provide them with content and offers that you know they are interested in based on the things they have done before rather than treating all members of your list as one group [42:15] StellarEmails.com - How Thierry’s Company can help you Outsource the learning curve The Stellar Emails team handles the full process for your business Monthly cost - starts at $1000/month No long-term commitment Clients have achieved up to $150,000 increased revenue in the FIRST 30 DAYS just from effective email remarketing! [50:00] Thierry’s biggest challenge has been admitting when he needs help and hiring someone to provide that help.  Shifting from the role of “doer” to “leader” is consistently one of the hardest things for entrepreneurs to do [52:40] Thierry’s favorite time-saving tools #1 most important is a Notepad & a Pen - Don’t miss out on all the wisdom in the world around you! Asana - “Asana helps you coordinate all the work your team does together. So everyone knows what needs to get done, who’s responsible for doing it, and when it’s due.” Thierry’s Exclusive Offers for the Buy Black Podcast Community Hire Stellar Emails. No Commitment, businesses can start for as little as $1,000/month https://stellaremails.com   Want to learn the core elements of email marketing? Sign up for the Inbox to Income online course for self-starters! Use the coupon code BUYBLACK2018 and get a $50 discount https://thierryaugustin.podia.com Connect with Thierry Twitter: https://twitter.com/taugustin_ LinkedIn: https://linkedin.com/in/thierryaugustin Instagram: https://instagram.com/thierryaugustin Buy Black Podcast Exclusive Black Business Resources! How to Register a New Business in Your State Black Business Directories...Directory! 200+ Business Building Resource Websites Link Library Productivity Apps for Entrepreneurs Join the Voices of Black Business Download the Buy Black Podcast App:       iPhone/iPad      | Android Join our Facebook Group: Buy Black Podcast Community Follow me @buyblackpodcast :      Facebook      | Twitter      | Instagram Send Feedback to: gerald@buyblackpodcast.com Apply to be featured on the show: https://buyblackpodcast.com/podcast-guest Want to become a show sponsor? Subscribe to Buy Black Podcast | The Voice of Black Business Apple     | Google     | Spotify     | Stitcher     | iHeart

Repeat Customer
How Eaze is changing the customer experience for a newly legal product: cannabis

Repeat Customer

Play Episode Listen Later Aug 12, 2018 26:46


Eaze totally changed shopping for cannabis in California with its on-demand delivery app. But creating a leading customer experience for something that used to be illegal presents a whole set of challenges most companies will never have to deal with. Starting from the prohibition era and continuing through the medical marijuana years up to the current legalization of adult-use cannabis in California, we see how the retail and delivery industry has changed as the laws have changed. Sheena Shiravi, Director of Consumer Communications, and Mick Frederick, VP of the Customer Experience, both at Eaze, discuss how they are helping customers overcome the stigma of cannabis. Ricardo Baca, CEO of Grasslands and former marijuana editor at the Denver Post, provides an expert historical perspective of the industry. Adweek's Ann-Marie Alcantara explains how Eaze is taking cannabis digital. And Sky Siegel, General Manager for SPC Fleet, describes Eaze's impact on cannabis delivery. Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
How Sephora created a futuristic, omnichannel customer experience

Repeat Customer

Play Episode Listen Later Jul 30, 2018 26:48


Cosmetics and beauty products might seem like a tactile pleasure best sampled and enjoyed with one's own hands, but Sephora has completely transformed the way we buy not just makeup, but also retail in general, with a digital-first, omnichannel customer experience. Altimeter's principal analyst Brian Solis and TechRepublic's Alison DeNisco Rayome take us behind-the-scenes of Sephora's Innovation Lab. Fashion journalist Lauren Hubbard recounts Sephora's original impact on the cosmetics retail experience. And superfans Barbara Hodder and Fabienne Rouzeau Valdes share their Sephora love. Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

High Quality Podcast
7 - CBD is a rockstar!

High Quality Podcast

Play Episode Listen Later Jul 15, 2018


Mary Jane and Lo discover Ellementa's cheeky logo, Netflix's Cooking on High, the podcast Repeat Customer, and cannabis lifestyle company @thepinkhaze. Mary Jane answers the question, "What are cannabinoids, again?" My Favorite Strain: Cannatonic - Lo smokes CBD for a week - amazing experience! Product review: Santa Cruz Shredder - Lo tells us why it's worth the price. We celebrate Lo's Cannabis Hero Chelsea Handler.

Repeat Customer
How Slack changed the way we work by putting the customer experience first

Repeat Customer

Play Episode Listen Later Jul 15, 2018 26:47


Workplace messaging app Slack provided a much needed centralized solution to teams that had been struggling to stay connected via a convoluted mish mash of email, Skype, text, WhatsApp. But with only eight employees, none of them in marketing or sales, the question became: "how to share this with the world?" Slack's Ali Rayl and Stewart Butterfield explain how various levels of the customer experience were key to its roll out and quick rise. James Allworth of the podcast Exponent explains why it stuck, and Nate Brown of the CX Accelerator breaks down Slack's exemplary customer support. While customers Kevin Susman of Matrixx Software, and Jeanette Jordan and Amber Carson Miller of the AdRoll Group, describe why Slack is now an integral part of their work day. Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
How MoviePass radically changed the movie theatre customer experience

Repeat Customer

Play Episode Listen Later Jul 2, 2018 26:06


When MoviePass dropped its monthly subscription fee to $10 a month, it introduced a radically different customer experience to moviegoers, and people headed back to theaters in droves. But did they know that Mitch Lowe, the CEO responsible for MoviePass's viral success was one of the guys partly responsible for the decline of movie theaters thanks to his work at another movie-industry-changing company? Mitch Lowe tells us why he thinks watching movies on big screens is the next big thing. Brent Lang of Variety Magazine and Nate Brown of the CX Accelerator drop different perspectives on MoviePass's customer experience. While superfan David Buckmaster of the MoviePass Club on Reddit rediscovers the awesomeness of the movie theater. Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer. You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Repeat Customer
Beyond cookie butter: The secrets behind Trader Joe’s great customer experience

Repeat Customer

Play Episode Listen Later Jun 18, 2018 27:40


Trader Joe's is renowned for its folksy charm, super helpful staff, and of course, its cookie butter, but there's way more than that behind the supermarket chain's leading customer experience. We talk to retail guru Kevin Kelley, and Mark Gardiner, a marketing executive, who took a job there as a floor clerk, to find out how the secretive company attracts loyal superfans like Julie Geller, and Russ and Sandy Shelley . Repeat Customer is an original podcast from Zendesk, because the best customer experiences are built on Zendesk. Learn more about the podcast at zendesk.com/repeatcustomer. You can rate or review Repeat Customer at Apple Podcasts. We'd love to know what you think.

Ask a House Cleaner
Should You Offer Renovations and Repairs While House Cleaning?

Ask a House Cleaner

Play Episode Listen Later Mar 13, 2018 6:10


Should you do renovations and repairs while house cleaning? Upselling renovations and repairs to fix broken stuff is great if you have handyman skills. You can remove fingernail polish from wood, for example. But you'll need furniture markers, furniture crayons, and colored furniture polish for this small job.  Angela Brown, The House Cleaning Guru says renovations and repairs, are not scalable or duplicable. Speed cleaning, maintenance cleaning, and deep cleaning don't allow time for small projects like this. Upsell a repair only if you are a solo cleaner and you're done with your routine clean.  Today's sponsors are My Cleaning Connection (a hub for really cool cleaning stuff.) HouseCleaning360.com (a referral hub where you can send your client to find a handyman.) And Savvy Cleaner (House Cleaner and Maid Service training.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/renovations-and-repairs/   *** MORE VIDEOS LIKE THIS *** Party Help - Can I Hire My Maid? - https://youtu.be/oQEFn9iiREQ Yardwork - Upselling for House Cleaners - https://youtu.be/gk8RbxWK-Ic Move Out Cleaning Tips - House Cleaner Training (2017) - https://youtu.be/SjkjReCuXKI Should Maids, House Cleaners and Housekeepers Help Clients Move? - https://youtu.be/tLMS2B1Upj4 Do Professional House Cleaners or Maids Do Laundry? - https://youtu.be/9axFBWMXln0 Gift Certificates for House Cleaning – Yes or No? https://youtu.be/GGxRYfkoP-4 How to Turn One-Offs into Repeat Customers - https://youtu.be/lHFsDyOpe7Y Top to Bottom Drag and Drop Spring Cleaning – http://askahousecleaner.com/drag-and-drop/     *** RESOURCES FROM THIS EPISODE *** Total Furniture Repair System - 12Pc Scratch Restore & Repair Touch-Up Marker Kit - Felt Tip Markers, Wax Stick Crayons - http://amzn.to/2FfxxmF Total Furniture Scratch Restore & Repair System & Touch-Up Kit - 6 Wax Stick Crayons & 6 Felt Tip Markers - Works on Leather Too! - http://amzn.to/2HsxP70 Rejuvenate Wood Furniture & Floor Repair Markers Make Scratches Disappear in Any Color Wood - 6 Colors; Maple, Oak, Cherry, Walnut, Mahogany, Espresso - http://amzn.to/2FCFmzz Minwax Wood Finish Stain Marker, Ebony - http://amzn.to/2HtkifF Old English Scratch Cover for Dark Woods Polish - http://amzn.to/2Do6mAP We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.     *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v     *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com     *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips     *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z     *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/     *** LOOKING FOR WAY TO PROMOTE YOUR HOUSE CLEANING BUSINESS? *** https://HouseCleaning360.com     *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner     *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.   *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business.  THANK YOU!     *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com     *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com   MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com

Ask a House Cleaner
Top to Bottom Drag and Drop - Spring Cleaning

Ask a House Cleaner

Play Episode Listen Later Mar 8, 2018 8:45


"Top to Bottom Drag and Drop Spring Cleaning" is a way to upsell your cleaning business during the slow times.  The drag and drop, clean my space, junkyard run with donations, junk metal, and a trash load will pay your bills.  We Ask a House Cleaner how to build my cleaning business? And Angela Brown, The House Cleaning Guru says "Drag and Drop." It's like speed cleaning for deep cleaning and involves the removal of junk, waste, clutter, and debris. You remove odds and ends from your client's attic, crawl space and under the house with a rental van and a team. Today's sponsors are HouseCleaning360.com (a hub connecting house cleaners with homeowners.) And Savvy Cleaner Training for house cleaners.    *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/drag-and-drop/     *** MORE VIDEOS LIKE THIS *** Can I Hire My House Cleaner as a Handyman? - https://youtu.be/q25CiydfDp8 Party Help - Can I Hire My Maid? - https://youtu.be/oQEFn9iiREQ Yardwork - Upselling for House Cleaners - https://youtu.be/gk8RbxWK-Ic Move Out Cleaning Tips - House Cleaner Training (2017) - https://youtu.be/SjkjReCuXKI Should Maids, House Cleaners and Housekeepers Help Clients Move? - https://youtu.be/tLMS2B1Upj4 Do Professional House Cleaners or Maids Do Laundry? - https://youtu.be/9axFBWMXln0 Gift Certificates for House Cleaning – Yes or No? https://youtu.be/GGxRYfkoP-4 How to Turn One-Offs into Repeat Customers - https://youtu.be/lHFsDyOpe7Y       *** RESOURCES FROM THIS EPISODE *** Minimalism: The Practical Minimalist Strategies to Simplify Your Home and Life - http://amzn.to/2G2CCfO Easy Minimalist Living: 30 Days to Declutter, Simplify and Organize Your Home Without Driving Everyone Crazy - http://amzn.to/2FpFFgY The Hoarder in You: How to Live a Happier, Healthier, Uncluttered Life - http://amzn.to/2Fr8Joj Overcoming Compulsive Hoarding: Why You Save and How You Can Stop - http://amzn.to/2Fqb57d The Secret Lives of Hoarders: True Stories of Tackling Extreme Clutter - http://amzn.to/2tunBke We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.   *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v     *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com     *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips     *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z     *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/   *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner     *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.   *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business.  THANK YOU!     *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com   *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com   HOUSECLEANING360 – Referral database of the world’s most prominent home service providers and the homeowners they serve.  – https://HouseCleaning360.com

GSD Mode
Mega Real Estate Team Does 72% of Business From Repeat/Referrals - Charlene & Rustan Tongg Interview

GSD Mode

Play Episode Listen Later Jan 8, 2018 70:42


Top Realtors Charlene & Rustan Tongg are a husband/wife duo that own and operate one of Hawaii’s BEST real estate MEGA teams! Their agency, Tongg+Partners, generates 71% of their business from Repeat Customers or Referral Customers, that’s almost 3 quarters of their business! If you’re struggling in that aspect of your business and need help with bringing in more referrals, this interview is for you! Learn from the masters of repeats/referals, including how often they follow up with clients, the things that they say, advice they would give to realtors struggling in that aspect of business, and much more!     0:01 - Introduction 6:15 - Interview Start 7:30 - What led you into real estate? 10:20 - How they doubled their transaction amount 12:00 - Charlene’s journey to real estate 15:40 - What was it like when you restarted your team? 23:30 - The limit of where people can reach is inside their head 29:00 - How do you implement a “book club” into your real estate team’s growth plan? 34:00 - What is the importance of self development in your business? 40:10 - 71% of their business has been from referrals 45:00 - Making sure that they are growing as a couple and as a business 48:40 - How frequent do you follow up with clients? 57:00 - How do you manage all your time to not drop the ball in any spaces? 1:09:10 - Where to learn more about them       Websites:   https://www.realtyinhawaii.com/   http://www.tonggpartners.com/   https://www.facebook.com/CharleneRiveraRealEstate/   https://www.yelp.com/biz/tongg-partners-keller-williams-honolulu-honolulu-3   https://www.instagram.com/tonggpartners/   Email:   realestate@tonggandpartners.com       Thanks for watching don’t forget to subscribe for daily content!  https://www.youtube.com/subscription_center?add_user=joshuasmithaz   iTunes - https://itunes.apple.com/us/podcast/gsd-mode/id964583650?mt=2   Full Site - http://www.gsdmode.com     SUPPORTED BY   Perfect Storm (http://www.perfectstormnow.com)   90 Day Mastery (http://www.90daymastery.com)   GSD Apparel (http://www.gsdmode.com/product-category/tees/)   REO Mastery University (https://reouniversity.wpengine.com/)   Hit Me Up!   Facebook: https://www.facebook.com/JoshuaSmithGSD   Instagram: https://instagram.com/joshuasmithgsd/   Twitter: https://twitter.com/JoshuaSmithGSD