Podcasts about Excellence

This is our NEW RELEASE review podcast, ONE HOT TAKE. If a movie glimpses the magic of life, for fractions of seconds, it is worthwhile. “Amziah” is a dose I wasn't ready for. Synopsis: The Platt family bands together to navigate their new surroundings after a cosmic event transports their suburban neighbourhood to someplace unknown. Sean Burns Sean Burns is a film critic for WBUR's Arts & Culture and a contributing writer at North Shore Movies and Crooked Marquee. He was Philadelphia Weekly's lead film critic from 1999 through 2013, and worked as a contributing editor at The Improper Bostonian from 2006 until 2014. His reviews, interviews and essays have also appeared in Metro, The Village Voice, Rolling Stone, The Boston Herald, Nashville Scene, Time Out New York, Philadelphia City Paper and RogerEbert.com. A graduate of New York University's Tisch School of the Arts, Burns was a recurring guest on the late David Brudnoy's WBZ 1030 AM radio show, and in 2002 received an award for Excellence in Criticism from the Greater Philadelphia Society of Professional Journalists. Currently a member of the Online Film Critics Society and the Critics Choice Association, he's also “the most annoyingest person ever,” according to his niece. WEBSITE: splicedpersonality.com TWITTER: @SeanMBurns One Heat Minute Productions WEBSITE: oneheatminute.com TWITTER: @OneBlakeMinute & @OHMPods MERCH: https://www.teepublic.com/en-au/stores/one-heat-minute-productions Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Book a free consultation call with Robert Sikes for help with a keto or low-carb plateau: https://www.ketobodybuilding.com/callGluttony may be the sin the church avoids most. In Episode 912 of Savage Perspective Podcast, guest Bishop Foreman examines food addiction, discipline, and faith with host Robert Sikes. He explains how he went from 250 pounds and constant exhaustion to shedding 120 to 130 pounds through lasting habit changes. They discuss why you cannot out-train a bad diet, why health shapes your ability to serve, and why a made-up mind matters more than motivation. The conversation also covers accountability, purpose, money, father wounds, generational trauma, and breaking destructive family cycles. Learn how stronger habits can support a healthier body, clearer purpose, and a life built to serve others.Follow Bishop on IG: https://www.instagram.com/bishopforeman/Get Keto Brick: https://www.ketobrick.com/Subscribe to the podcast: https://open.spotify.com/show/42cjJssghqD01bdWBxRYEg?si=1XYKmPXmR4eKw2O9gGCEuQChapters0:00 - Bishop Foreman's Origin Story1:51 - The 250-Pound Wake-Up Call3:32 - How He Shed 120 to 130 Pounds5:01 - Why Churches Ignore Gluttony7:52 - Health Expands Your Capacity to Serve10:34 - Faith, Fitness, Finance, and Business15:41 - Why Purpose Creates Energy16:28 - You Need a Made-Up Mind17:33 - Turning Childhood Pain Into Drive19:23 - Excellence, Habits, and Destiny21:45 - Where Men Find Accountability24:28 - Why Leaders Must Stay Teachable26:33 - Escaping the Algorithm Echo Chamber28:56 - Why Bishop Foreman Believes in God32:31 - Robert Sikes's Journey to Faith37:14 - Purpose Beyond the Afterlife41:52 - Start by Turning Your Own Ship44:37 - How Unhealed Trauma Spreads48:29 - Can Society Break the Cycle?49:39 - Existing Is Not the Same as Living51:20 - Bishop Foreman's Books and Resources

This Postmodern Realities episode is a conversation with JOURNAL author So Ri Jung about his article, “K-pop: On the Altar of Excellence and Belonging“. https://www.equip.org/articles/k-pop-on-the-altar-of-excellence-and-belonging/One way you can support our online articles and podcasts is by leaving us a tip. A tip is just a small amount, like $3, $5, or $10, which is the cost of a latte, lunch out, or coffee drink. To leave a tip, click here.Related articles and podcasts: Episode 473: Pop Culture's Idea of Shame and Spirituality: A Review of ‘K-Pop Demon Hunters'Pop Culture's Idea of Shame and Spirituality: A Review of ‘K-Pop Demon Hunters'Don't miss an episode; please subscribe to the Postmodern Realities podcast wherever you get your favorite podcasts. Please help spread the word about Postmodern Realities by giving us a rating and review when you subscribe to the podcast. The more ratings and reviews we have, the more new listeners can discover our content.

A string of foodborne illness outbreaks has raised new questions about the safety of fresh produce. A major cyclospora outbreak has sickened thousands nationwide, salmonella linked to jalapeños has infected more than 100 Minnesotans and recalled alfalfa sprouts grown in the state have been connected to cases of both E. coli and salmonella.MPR News host Angela Davis talks with food safety experts about what's behind the recent outbreaks, how produce becomes contaminated and what consumers can do to reduce their risk of getting sick.Guests:Amy Johnston is a food safety expert and extension educator with the University of Minnesota. She develops education and training on safe food handling, preparation and processing for food producers, businesses and consumers. Craig Hedberg is a professor in the Division of Environmental Health Sciences at the University of Minnesota School of Public Health and co-director of the Minnesota Integrated Food Safety Center of Excellence. He studies foodborne-illness surveillance, outbreak investigations and prevention.

Inside a Statewide Mountain Bike Organization with Nick Bennette | 214 For Episode 214, we're joined by Nick Bennette, Executive Director of the Vermont Mountain Bike Association, better known as VMBA. We talk about what it takes to support mountain biking at a statewide level, and the role an organization like VMBA could plan in your state. Nick takes us through VMBA's five-year strategic plan, trail grants, permitting, public access to private lands, and best management practices. We also get into adaptive mountain biking, the Velomont Trail, and working with other trail user groups across Vermont. But wait, there's more. We talk trail maintenance, e-bikes, politics, and what Nick looks for in a great trail community. Set List: Statewide Trail Organizations VMBA 5-Year Strategic Plan Best Management Practices Incentivize Public Access to Private Lands for the Land Owners Land Disturbance Permitting relative to Trail Development VMBA Chapter Trail Grant Program Adaptive Mountain Bike Trails in Vermont The Velomont Trail Politics and Trails – Statewide (working with other trail user groups) Used Stuff – Trail Maintenance E-Bikes – Warning This may trigger people… lol What Nick looks for a trail community Closing Comments   Trail EAffect Show Links: Vermont Mountain Bike Association: https://vmba.org/   Show Support By: KETL Mtn Apparel Affiliate Link: https://ketlmtn.com/josh Trail One Components: https://trailone.bike/josh Smith's Bike Shop – 130 Years of Excellence: www.smithsbikes.com Trail EAffect Podcast Website: www.traileaffectpodcast.com   Contact Josh at evolutiontrails@gmail.com This Podcast has been edited and produced by Evolution Trail Services

In coffee we can often question the impact of our efforts. Over time though, small consistent steps in the right direction can not only carry you over many miles, it can transform you and those for whom you are working. What may seem like plodding work now, is the foundation for what will be built in the future.  Today we are talking with someone whose work has taken several turns over the years. All of which were in the direction of uplifting farmers with whatever means were at hand. Today the massive impact of those consistent actions has led to impact beyond measure.  We are talking with Ben Carlson of Long Miles Coffee. Ben Carlson is a coffee industry leader and social entrepreneur with 23 years of global experience, including 16 years on the ground in East Africa. Based in Nairobi, Kenya, Ben serves as the CEO, Chief Culture Creator, and Sales Director of Long Miles Coffee—an impact-driven organization dedicated to producing world-class specialty coffee while uplifting smallholder farming communities out of generational poverty. Ben's journey in East Africa began in 2010 following a quality survey of Burundi's coffee sector. Driven by a vision to challenge exploitative supply chains, he transitioned from coffee trading to hands-on production, founding Long Miles Coffee in 2013 alongside his wife, Kristy. What started with a single washing station serving 180 families in Bukeye, Burundi, has scaled into a multi-country operation employing over 130 team members and supporting more than 9,500 farming families across Burundi and Uganda. Under Ben's leadership, Long Miles has consistently set benchmarks for quality and sustainability, earning numerous Cup of Excellence awards and achieving Burundi's highest coffee sales per pound. His current work focuses on pioneering climate-resilient agriculture, including building Africa's first carbon-neutral, minimal-water coffee processing facility and developing a regenerative model farm on Mount Elgon in Western Kenya. Recognized as Imbibe Magazine's "Coffee Person of the Year," Ben is a frequent international speaker, event host, and competition judge on impact-driven business models and sustainable agriculture. He also serves as the regional distributor for Ecotact protective packaging in Uganda and Kenya. Ben lives in Kenya with his family, continuing his mission to reshape the future of African specialty coffee. We discuss:  The start of Long Miles Coffee and its initial vision Impact of coffee on local communities in Burundi Challenges and innovations in coffee farming and processing Scaling the impact: From 100 families to thousands The social programs: Coffee Kids Camp and community development Market response and the future of Long Miles Coffee Advice for those who want to make a difference     KEYS TO THE SHOP CONSULTING HELPS YOU MAKE YOU CAFE BETTER! Book a free call now:  https://calendly.com/chrisdeferio/30min  Related episodes: COVID-19 Focus: Perspective from Burundi w/ Jeanine Niyonzima-Aroian, JNP Coffee 451: Business Growth, Integrity, and Coffee Farmer Equity w/ Martin Mayorga of Mayorga Coffee Sustainability Series #1 : The Farm 153 : Exploring the Peace Trade in the Congo w/ Mighty Peace Coffee SPONSORS! "Your Brand Cafe" for all your Cups, Sleeves printing and much more!    The worlds best plant based beverages! The Barista Series! 

You've got hundreds of kids in the building, dozens of teachers on your team, and parents lined up at pickup every single day. So why do you still feel completely alone?This week, I'm kicking off a brand new three-part series on the podcast all about the power of community, because nourishing the human spirit is just as important as nourishing your business. In this first episode, we're talking about embracing connection, the heartbeat of everything else we'll cover in this series.I've been running Schools of Excellence since 2016, and if there's one thing I hear over and over from leaders in our world, it's "I want relationships, I want connection, I want friends." And yet, so many of us are painfully slow to actually take the steps it takes to build them. It sounds simple. Go make friends. But in the season of life so many of you are in right now, it's genuinely hard.So today, I'm unpacking why community matters beyond just feeling nice, the real benefits it brings to your emotional and mental wellbeing, and the sneaky ways so many of us isolate ourselves without even realizing it's happening. This isn't about willpower. It's about recognizing the patterns and making one small first step back toward connection.What You'll Learn:Why humans need community for emotional survival, even though we no longer need it for physical survivalThe four real benefits community offers: emotional support, mental stimulation, a sense of belonging, and shared resources and skillsFive circumstances (not choices) that quietly isolate leaders without them realizing itWhat happens to your thinking and your decision-making when you stay isolated for too longA simple, low-pressure first step you can take today to rebuild connectionConnect With Us:Join us on Substack: https://chaniewilschanski.substack.com/

Realberry looks at 100 deals to close 2 or 3. That funnel discipline is at the core of Realberry’s multifamily strategy. It’s also how a $3.4 billion firm has stayed sharp through a housing recession most Colorado investors are still living through. Taylor Hazlett, Senior Director of Private Capital, joins Chris Lopez to walk through the firm’s process. Together, they cover how Realberry filters opportunities, underwrites in today’s market, and finds the rare deal worth chasing. Chris hosts the Denver Real Estate Investing Podcast for Colorado investors who want more than surface-level takes. Before moving to the capital side, Taylor spent 7 years at Realberry. He started as a civil engineer at Clemson and later built a couple thousand lots at Century Communities. Today, his team has built close to 400 BTR units through a joint venture with American Housing Ventures out of Texas. He now also helps lead fundraising for the firm’s private capital efforts. From the capital seat, he sees exactly how the firm’s deal discipline plays out. The conversation covers why Realberry walks away from bidding wars. It also covers how the team underwrites base, downside, and upside scenarios, and why discipline matters more in a soft market than in a strong one. The read on Colorado then starts with a hard truth for developers. Existing multifamily is trading at roughly 20 to 30% below what it would cost to build new. For example, a building you could buy for $300,000 per unit costs $400,000 per unit to build from scratch. As a result, capital is walking away from ground-up projects and chasing acquisitions instead. Water tap fees running $30,000 to $50,000 per unit and impact fees adding another $15,000 per home in some municipalities are only widening the gap. The recent 60-unit Castle Rock townhome acquisition is a case in point. It’s a mark-to-market opportunity that fit the buy box precisely because building new did not pencil. Taylor also points to early signs of recovery. Rent concessions on a Realberry-operated Broomfield townhome community dropped from 8 weeks free to 2 weeks in just 3 months. Meanwhile, insurance carriers are sharpening pencils, and construction costs have stayed flat for 3 to 4 years. Taken together, these signals suggest the market is starting to firm, even if rents have not caught up yet. In This Episode We Cover: Inside Realberry’s multifamily deal funnel and the Monday investment committee Why Colorado has fewer than 40 active BTR deals while Texas has hundreds The $2.40 to $2.45 per square foot rent threshold for suburban multifamily to pencil Why rent concessions dropped from 8 weeks to 2 weeks on a Broomfield townhome deal in 3 months How the firm underwrites with base, downside, and upside scenarios to survive market swings The Castle Rock 60-unit mark-to-market deal and why it fit the buy box What the 21st Century Road to Housing Act could mean for BTR investors Stay tuned for upcoming episodes featuring Realberry’s leadership team and behind-the-scenes property walks through some of Denver’s most recognizable developments. Watch the Youtube Video Timestamps 00:00 Introduction01:13 Realberry background and $3.5B AUM02:13 Taylor’s path into real estate05:06 Building 400 BTR units with American Housing Ventures06:25 Why Colorado has so few build-to-rent deals08:07 Water tap fees and impact fees10:02 The 100 to 2 deal funnel13:17 Inside the Realberry investment committee20:07 Where deal flow comes from23:12 How Realberry underwrites in today’s market35:22 Concessions burning off in Broomfield37:20 Construction costs, insurance, and tax appeals40:07 The Castle Rock mark-to-market deal44:51 Class A vs Class C dynamics47:43 Colorado water rights50:17 The federal housing bill and BTR Links in Podcast Realberry Website: https://www.realberry.com Portfolio: https://www.realberry.com/portfolio LinkedIn: https://www.linkedin.com/company/realberryinvest Instagram: https://www.instagram.com/realberryinvest Investor inquiries: ir@realberry.com Taylor Hazlett LinkedIn: https://www.linkedin.com/in/taylor-hazlett-6a62a725 Who is Realberry? Realberry, formerly McWhinney, is a Denver-based real estate investment, development, and management firm founded in 1991 by brothers Chad and Troy McWhinney. For nearly 35 years, the firm has focused on creating places people love, with a portfolio spanning master-planned communities, multifamily, hospitality, industrial, and mixed-use developments. Its work includes Denver Union Station, Dairy Block, the Crawford Hotel, and Centerra, and has earned ULI Awards of Excellence, Michelin Keys, and U.S. News Best Hotels recognition. Realberry is family-founded, community-centered, and future-focused.

In this Part 2 episode Eric interviews Chris Hakala from Springfield College in Springfield, MA. Chris discusses his evolving role as executive director of the Center for Excellence in Teaching, Learning and Scholarship, which provides faculty development (workshops, consultations, observations) and also manages online courses, instructional design, LMS/ed tech support, and growing online graduate programs. He discusses gaining tenure and retreat rights, pandemic-driven support for reluctant online instructors, and institutional pressures such as enrollment declines, faculty reductions, and "right-sizing," including pausing a PhD program amid capacity and political challenges. He describes teaching multiple psychology courses, heavy service and leadership work, and deep involvement in POD, STP, and NITOP. Much of the conversation centers on AI, cognitive offloading, and the need to redesign assessments to emphasize clear expectations and learning processes rather than polished products, while acknowledging faculty and student resistance and workload strain. [Note. Portions of the show notes were generated by Descript AI.]

Dr. Greg Wilson Mantilla is a Professor in the Department of Biology, Adjunct Professor in Department of Earth & Space Sciences, Curator of Vertebrate Paleontology at the Burke Museum, and Director of the DIG Field School at the University of Washington. He is also a Research Associate at the University of California Museum of Paleontology. His research explores the evolution of mammals that lived alongside dinosaurs and how mammals have diversified over time. Remarkable fossil discoveries have revealed that these early mammals were far more diverse than once thought, including species adapted for digging, climbing, gliding, and even feeding on small dinosaurs. Outside of science, Greg enjoys staying active, spending time with his family, and following sports. Playing soccer has long been a favorite pastime, and Greg now enjoys coaching his two children. He also enjoys watching soccer and other sports, working out, reading, traveling, and relaxing with movies and TV shows. Greg received his B.A. in Human Biology from Stanford University and his Ph.D. in Integrative Biology from the University of California, Berkeley. Afterwards, he received an NSF Fellowship to conduct postdoctoral research at the University of Helsinki. Before moving to the University of Washington, Greg was Curator of Vertebrate Paleontology at the Denver Museum of Nature & Science. Greg was awarded the Raymond M. Alf Award for Excellence in Paleontological Research & Education from the Raymond M. Alf Museum of Paleontology, and he received the University of Washington's Bergstrom Award for Art and Science (with Ari Rudenko). In this interview, Greg shares more about his life and science.

Don’t miss the marketplace revolution! Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX: https://theultimatepartner.com/experience/ In this episode of the Ultimate Partner Podcast, Vince Menzione sits down with AWS Marketplace leaders George Maroulakos and Arif Razvi to uncover the rapidly shifting ecosystem of technology procurement and partner transformation. They dive deep into the evolution of buyer experiences, the critical necessity of executive alignment, and how agentic AI is redefining software discovery and consumption. If you want to accelerate deal velocity and ensure your business isn’t left behind, this conversation outlines exactly why integrating the AWS Marketplace into your core co-sell motion is no longer optional. https://youtu.be/Avp0sIyxRU8 Key Takeaways Embracing the AWS Marketplace should be viewed as a natural extension of your co-sell motion, not an interrupt-driven exception. Successfully leveraging the marketplace requires top-down executive sponsorship to overcome internal friction across legal, finance, and revenue operations. Partners must prepare for global expansion by ensuring local entities and currencies are wired up to meet buyers where they are. Agentic AI and natural language queries are leveling the playing field for software discovery, moving beyond traditional SEO-driven presence. SaaS pricing models are shifting toward consumption and outcome-based structures, demanding highly detailed product metadata. The speed of deal closure is drastically increased when partners are prepared to transact seamlessly through the marketplace. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags AWS Marketplace, partner transformation, buyer experiences, hyperscalers, co-sell motion, revenue operations, strategic alignment, agentic AI solutions, outcome-based pricing, metadata optimization, software discovery, private offers, global expansion, deal velocity, cloud centers of excellence. Transcript Arif Razvi and George Maroulakos Audio Episode [00:00:00] George Maroulakos: From my perspective, think about marketplace as a why not as opposed to a why. [00:00:06] Vince Menzione: You can feel it happening. The ecosystem is shifting beneath us, the way Hyperscalers are partnering, how AI is remaking the channel and what it means to win in 2026. [00:00:17] Arif Razvi: Welcome to the Ultimate Partner Podcast. I’m Vince Menzi, own your host. [00:00:22] Arif Razvi: And each week I sit down with leaders at the intersection of technology, [00:00:26] Vince Menzione: partnerships and outcomes. The voices shaping how ecosystems actually work. We talk about what’s real, what’s changing, and what it takes to lead in this era where the partner channel isn’t just part of the strategy. [00:00:39] Arif Razvi: It is the strategy because being in the room changes everything. [00:00:44] Arif Razvi: Let’s start. [00:00:48] Vince Menzione: I’m excited to, because we were talking about some of this earlier with Matt, but I thought this would be a great conversation. I’m gonna ask each of you to introduce yourselves, George and Arif, and your roles. ’cause you have two very unique roles. Uh. Contrasting roles, I would call it, within the AWS Marketplace Organization. [00:01:06] George Maroulakos: Yep. Happy to do so. So I think Vince just didn’t wanna say my last name, so that’s why I’m gonna introduce myself. Mayor. Very, very good. So Mayor Laki, George Meki, pleasure to meet. Hey, I can say that, uh, all of those that I haven’t met before, lots of familiar faces as well here. Uh, so it’s really great to see. [00:01:21] George Maroulakos: Uh, I’m part of the AWS Marketplace team and our center of excellence. That focuses on buyer experiences. So like why is a buyer guy here in this partner session? And I think, you know, I’m gonna help to try to bring some perspective around what our buyers see as the value for using marketplace and. [00:01:40] George Maroulakos: Working with all of these great partners that are here in the room and, uh, you know, the experiences that we see in helping to drive, you know, the blood to all organs. I’m using that a lot, Alison, to copyright it. It’s, it was really good. I love that, that analogy. But, um, for, but for both our partners as well as for our customers. [00:01:59] Vince Menzione: That’s awesome. [00:01:59] Arif Razvi: Hey everybody. I’m Arif Roski. I’m based here in New York City, although I’m a Celtics fan. Um, uh, go, go. I, I still supported the Knicks through the championship and I’m very happy for them. So excited to be here. Excited to be among, uh, other channel and alliance leaders. I’ve spent my entire 25 plus career in channels and alliances. [00:02:20] Arif Razvi: The last seven years, uh, on AWS marketplace where I lead, uh, a couple of functions. One is I support all of Matt Ian’s feature launches. So from a go-to market perspective, uh, I support his launches. I also focus on international expansion of marketplace. So, uh, Matt alluded to this earlier. I’ll mention some, I’ll talk about some stuff in a little bit. [00:02:39] Arif Razvi: And then, uh, we do some deep engagements with some of our most strategic partners to help them accelerate and unblock their marketplace business. By embedding a subject matter expert from my team into their organization to really help drive, uh, adoption of marketplace. [00:02:55] Vince Menzione: So important. Both of your roles. [00:02:56] Vince Menzione: By the way, this is standout roles. I, you know, I. I don’t want to get into trouble here. I talk about other hyperscalers, but I said this with Matt on stage earlier. You guys have been at the forefront of driving marketplace in such a strong way, having somebody who’s customer focused, right? And that lens is so important. [00:03:15] Vince Menzione: I don’t feel, I feel like that’s missed so many times. And then you also have. You know, quite a bit of an important role here in terms of what you’re doing in embedding resources. ’cause a lot of times people get lost in the process and it seems to be the, the common currents. So, um, really great both sides of the same equation here, right? [00:03:33] Vince Menzione: Buyer led, partner built, uh, let’s start George here. Um. Let’s talk about how buying has changed. Right. We go back to the early days of marketplace. It felt like it was a listing at first and it started to become important. Organizations like Work Span started to come to fruition and started to drive, at least in my part of the world. [00:03:53] Vince Menzione: And then we started talking a lot more about Marketplace. And of course the, the cus customer commits really started driving things in a different direction. You’ve got the customer, so talk about what your journey’s been like. [00:04:05] George Maroulakos: So I’ve been with Marketplace nine and a half years, which is pretty long time since the beginning of it, and watching the evolution of, of where things have come and where they started. [00:04:15] George Maroulakos: And I remember, uh, I was covering the, the northeast region when I very first started and working with, uh, you know, different enterprise accounts and financial services and, and, and healthcare and life sciences, and talking about this. This creation that occurred called, called AWS Marketplace, and even folks within AWS didn’t really know what that meant or how to talk about it or sell it. [00:04:38] George Maroulakos: So there was this creation of a infield based business development function to help supplement the account teams and the value and the importance of marketplace as a part of a customer’s AWS journey. And when I first started the, the, the highest, uh, or most frequently subscribed to products that existed were. [00:04:57] George Maroulakos: Uh, Amazon machine images a amis and it’s very specifically open source amis. So think of Bantu or Cintas as the predominant things that were being subscribed out of marketplace. So, um, by definition, not really revenue generating. You’re, these are not the a hundred million dollar transactions or the billion dollar club that we talk about today. [00:05:19] George Maroulakos: It was very much helping. The builders go again, go back 10 years, uh, who are just getting started with the cloud and how could they find partner solutions that they trusted or that they felt were secure and helping them to start to build out and migrate their workloads into, into AWS. Um, so I existed before the. [00:05:39] George Maroulakos: Very first private offer was transacted. Nice. Um, there’s actually a, a gentleman towards the back, uh, who helped with one of our very first private offers. I see you back there, Joe. Nice, nice. Um, so we, we worked on, uh, uh, uh, really big transaction with, uh, with, at the time AppDynamics, uh, and, and helping to get. [00:05:58] George Maroulakos: You know, a customer really up and running with their implementation that, so watching over the 10 years from, you know, the builder mentality of, of getting started with the cloud to really embracing all kinds of partner based, um, solutions that go along with AWS. It’s really been, uh, you know, a, a rocket ship you referenced earlier, moving to the top right quadrant, if we want to use the, the Gartner analogy, and I think we’re at another. [00:06:24] George Maroulakos: Inflection point because with what’s going on with Ag agentic solutions, the way that our customers are finding and discovering different partner solutions is better than ever I would think. And I think it gives much more of a equal opportunity in playing field for all partners of all shapes and sizes because you’re not driving your presence based on SEO or whether or not you have the best Google search results. [00:06:53] George Maroulakos: With AgTech and how you differentiate your solutions, you’re gonna be able to really get yourself in front of more customers more quickly. And as Matt talked about earlier, the, the, the really big penetration that we’ve seen thus far is real, is on the discovery piece, the, the research area, the pre-purchase activity, so validate what’s available. [00:07:13] George Maroulakos: So I think marketplace has really evolved over the 10 year, nine and a half years-ish that I’ve been there. And I think it’s gonna continue to change here in the coming months ahead. Yeah. [00:07:23] Vince Menzione: Any predictions? [00:07:25] George Maroulakos: Yeah, I, I think, you know, the, I, the, the importance of marketplaces is only going to continue to grow. [00:07:32] George Maroulakos: Uh, and I think we’re going to see, you know, even more innovation and expectation from our customers on being able to find the right solutions and being able to procure and deploy them as quickly as possible. [00:07:44] Vince Menzione: Nice. Arif, from your side. Partner transformation. So, you know, embedding resources with the partners. [00:07:51] Vince Menzione: Right. So you basically help kickstart a lot of the, the efforts, right? George? George is looking at it from the customer side, and then you’re kick-starting it on the partner side. [00:08:00] Arif Razvi: Yeah. Either kickstarting it, uh, on the initial stages with a strategic partner. Yeah. Or accelerating their adoption of something that’s already there. [00:08:07] Arif Razvi: Right. So what we’re seeing, what I’m seeing a lot of more recently is partners who say, I didn’t know you had capabilities for us to sell into Korea or Japan, or we just, we just launched India. Yep. Matt alluded to this easier, uh, earlier that we’re making it easier for partners to expand globally. And now partners are realizing, wait a minute, I can match my. [00:08:26] Arif Razvi: Uh, my business processes on marketplace, so revenue recognition, tax collection, locally, local invoices, and now they’re starting to set up multiple entities outside the US to meet those buyers, uh, where they are. [00:08:41] Vince Menzione: Nice. And you mentioned having these resources. How do you determine who gets resources and who? [00:08:47] Arif Razvi: Well, there’s, uh, staging and there’s, uh, there’s qualification mechanisms we use. We work with the PDMs for the partners. So any PDM, uh, any pd DM managed partner can be nominated for, uh, what, what we call a compensation. [00:08:59] Vince Menzione: So you’re overlaying that organization sense. [00:09:00] Arif Razvi: We’re overlaying the PDs. We’re not replacing, we’re only doing time bound sprints to unlock very specific activities. [00:09:05] Arif Razvi: Very [00:09:06] Vince Menzione: cool. So it’s not a poll. Yeah. Cool. You’re not, you’re not there forever. [00:09:08] Arif Razvi: No. [00:09:08] Vince Menzione: You’re there to get the job done. We [00:09:09] Arif Razvi: did that before. Uh, yeah, we’re, we’re doing short sprints now. [00:09:12] Vince Menzione: Yep. Let’s talk about how the buyers are using marketplace. You’ve done some really in, we talked about this earlier with Matt, but we’ve talked about some of the innovative things you’ve done. [00:09:21] Vince Menzione: You know, being, being able to embed into a website and in the storefronts. All these things seem to be unique to AWS. Talk to us about how the buyers are using the marketplace today. And [00:09:31] George Maroulakos: yeah, I think, you know, Matt talked about earlier the. Pre the, the preconception around why customers use marketplaces for the financial incentives, the, the financial benefits that go along with it, whether it’s direct incentives that are associated with the individual product that’s out there, or the Association of Marketplace to our private pricing agreements and the ability for. [00:09:55] George Maroulakos: Transactions that occur in marketplace to count towards those commits. Um, I’m gonna amplify a, a particular point that Matt made, uh, in his talk that, you know, we have many more customers who do not have PPAs with AWS than those that do. And the volume of transactions that take place in marketplace. [00:10:11] George Maroulakos: Dwarf, uh, in volume from those that, uh, are occur from our PPA customers. So yes, there are very large transactions that occur and there is Ben financial benefit that goes along with it. But there’s many other value points that our customers find from discovery. From ease of use, from consolidated billing, from post-purchase, um, you know, management and governance that goes along with it, and reconciliation that’s available, that’s, that exists. [00:10:36] George Maroulakos: Um, you mentioned storefronts. I’m really excited. That was one of the most exciting launches. That’s why I reminded him when he was talking about it, uh, around, you know, what that means. And it’s both a presence for, um, our partners and being able to create their own storefronts on behalf of, of customers or within their own property, but also for our buyers directly too. [00:10:54] George Maroulakos: Take that next generation of something that was previously, you know, our private marketplace and curate a catalog that is very specific and intentional for the things that they’re interested to innovate with and the partners that they’re interested in using. And so I think meeting our customers where they’re at. [00:11:10] George Maroulakos: And being, you know, marketplace anywhere and everywhere is I think really important for our customers. And then the other aspect, you know, in terms of how our customers use marketplace, there’s more than one persona at our customer that we need to be, be, be aligning with. Right. Interesting. We typically talk about procurement and the value points that procurement find in marketplace, but just as important as, as the technologists. [00:11:32] George Maroulakos: It’s the Cloud centers of Excellence. It’s the innovators who are looking for those business applications or those infrastructure solutions that exist and making sure that we have the right things from the right partners available to them. So we see value all over the place with our customers and how they inter interface with [00:11:47] Vince Menzione: more. [00:11:47] Vince Menzione: You brought up something really interesting, insightful, is the fact that all the different personas in the organization that are touching the marketplace, right? [00:11:54] George Maroulakos: And it’s at different points of the journey, right? Yeah. So while there may be early discovery and research and experimentation going on from, you know, the technologists or, or, or the, or the, the, the business application owners, um, as it progresses through the, the, the. [00:12:09] George Maroulakos: The opportunity lifecycle procurement and sourcing and legal, and the shared services then become a more important part of, of making sure that we get those opportunities closed and launched. [00:12:18] Vince Menzione: Yeah, and that was one of the things we were talking about earlier is the fact that how, how, uh, it, it, the work arduous it could be. [00:12:25] Vince Menzione: To go through that whole process at a customer side. Right? ’cause they have to. [00:12:29] George Maroulakos: It is, and and you know, I think when Cloud first got started, it was quite scary for procurement, right? It became another version of Shadow it. And we were seeing things that were getting purchased on P cards because they could quickly stand up infrastructure versus waiting for the IT team to do it. [00:12:44] George Maroulakos: And so now you introduce all of these other things that. Procurement kept near and dear to their heart, and here comes another wave of, is this truly positive disruption? Is it going to affect what’s, what I’m doing affect really my goals and objectives of supporting the company. And as you, you know, you continue to express the value of marketplace, they start to see, hey, this is actually very complimentary and helped me can get better control and governance in a way that I. [00:13:11] George Maroulakos: Perhaps didn’t have before with what was going on inside the cloud. [00:13:15] Vince Menzione: So this is a question for both of you actually, but I was thinking about these partners in the room and what did they get wrong? Like what are they doing? Like what are the things we always talk about, things that they’re doing right? [00:13:26] Vince Menzione: We’re having the happy talk about all the great success that’s been going on, but what is your advice to partners that maybe are not getting it right? Like what, what, what are the things you see that. The easy stumbling blocks that could be fixed. [00:13:38] Arif Razvi: Yeah. Well, probably the easiest is, uh, waiting to talk about marketplace at the last minute and not making it part of the full commercial journey [00:13:45] Vince Menzione: Yeah. [00:13:45] Arif Razvi: That the sellers will go through. Right. So, um, but that includes being able to have those internal conversations from the executive level, getting that executive sponsorship from marketplace upfront. That filters down through the rest of the organization. So you’ve gotta get rev ops teams, finance, legal, you know, the marketplace terms, the, the standard, uh, contract that goes into your listing has to be approved by legal. [00:14:08] Arif Razvi: Uh, and then you get down to the sales teams, making sure that you’re not penalizing sales teams for doing transactions on marketplace, which will create friction, then meeting buyers where they are, right? So local entities, local currency, um, having all that wired up. Uh, I met with a, a partner yesterday at Summit who is literally wiring up 10 new regions, 10 new entities in 10 new locations on marketplace in advance of what they know is a pipeline that’s going to be building into those regions. [00:14:37] Arif Razvi: So they’re getting ready and not waiting for the last minute for marketplace. [00:14:40] Vince Menzione: I love it. And the internal, go ahead. [00:14:43] George Maroulakos: Yeah, I, I echo definitely what Arif was saying and I think the, the other aspect of that is that our customers shouldn’t feel like it’s more painful. To use marketplace versus they would any other way. [00:14:54] George Maroulakos: And so whether that shows up in pricing, it shows up in awareness of what marketplace is and isn’t, or what it can or cannot do. Um, whether it’s introducing it naturally or it’s this, oh, by the way, on the end, like the, the more. Integrated marketplace is as a part of your co-sell motion, whether you’re doing it directly on your own or through a reseller or with AWS or all of the above. [00:15:17] George Maroulakos: Um, it’s, it should be a natural extension and a value point that you’re bringing to your respective customers, not some. Interrupt driven or, or exception based activity that goes along with selling your, your, your, your solution. [00:15:31] Vince Menzione: Why do you think customer, some customers or some partners are held back or what, what, what is, is it a mindset? [00:15:38] Vince Menzione: I mean, I talk about the principles, you know that, but like, is it mindset? What is it? Is it, [00:15:42] Arif Razvi: it’s, it’s internal. Friction. Yeah. A a a lot of what I see, especially in these, in, in embedded engagements is the amount of, you know, I have a lot of empathy for this room, right? Because you are the ones that have to go internally and navigate all of these stakeholders to be able to convince them that marketplace is the route to market. [00:16:01] Arif Razvi: It’s the preferred route to market, and it’s the way that a AWS wants to co-sell. With its partners. And that’s a hard thing to do if you don’t speak the same language that the tax legal, rev ops, finance, accounting, because everything changes. When you start doing transactions on marketplace, your revenue is booked differently, right? [00:16:20] Arif Razvi: It’s booked as a w from AWS and not from the, you know, from the, so things change and having that conversation is often challenging. Uh, we are working on some tools that will help make that conversation easier. Um, and we’ve already written blogs, and again, there are mechanisms that your partner managers have internally that they can request support and guidance. [00:16:43] Arif Razvi: Uh, and we’re happy to provide that. [00:16:45] Vince Menzione: What needs to change so that marketplace becomes a true go to market engine. [00:16:49] Arif Razvi: Top down, top down, top down where, where I’ve seen the most success. From a partner is where they’ve gotten strategic alignment at the executive level. That marketplace is the way we are going to, uh, sell globally. [00:17:02] Arif Razvi: Right? Then that starts to filter down, as I mentioned earlier, into the different teams and yes, it is a journey and you may start with the US or if you’re EMEA based. Partner, you may start with just amea, but eventually you will start to expand your, you’ll want to expand your business. Um, and marketplace is a great place to do that because we have all of those mechanisms globally to help you scale without adding incremental resources to handle the tax or the compliance or the invoicing and collection and all that stuff. [00:17:30] George Maroulakos: Yeah. I’ll add to that because I’m gonna steal a second thing you said, Allison, about centering around a customer. I, I loved a lot of Allison. Come on now. I’ll be your hype guy. I absolutely, but, but, but the but demand will drive supply. And I think to what you were talking about, Arif, when are customers, when. [00:17:46] George Maroulakos: Our customers come to you about wanting to use marketplace. Yeah. How are you ready to adapt to that? How are you ready to respond to it? And if it becomes a disjointed, not centered around a customer, bespoke based, independently based interaction with the customer, everybody loses. Versus if you’re ready to embrace what that means and how to make that as good of an experience, if not better, versus how they might have traditionally procured your solution and deployed it. [00:18:13] George Maroulakos: Um, now we have a much better together story. So I think understanding that customers more and more are going to use marketplaces, particularly AWS marketplace, and want to make use of partner solutions that embrace marketplace as a part of their way to procure and deploy. You have a much better chance of being successful with them. [00:18:33] Vince Menzione: You know, it made me think about this. Is there a seminal event? Like I think about, I think back to COVID changing buying behavior, right? I’m, we’ll use AWS, an example, three boxes show up in my house every day, right? That didn’t happen before. We used to go to the store. Is there a seminal event we’re waiting to happen? [00:18:50] Vince Menzione: I, I know that the millennial buyer, we talked about this earlier with Matt, is the new buying persona. Over 50% of buyers are millennial and they’re used to doing comfortable with phones and trust Is all there. Is there something else we’re missing or what do, what do you think’s gonna happen? [00:19:03] George Maroulakos: I really think it’s what in front of us right now. [00:19:05] George Maroulakos: Yeah. Vince, I think what. Agen solutions, what Agen SaaS offers, what the power of information and research that’s now directly available to customers versus maybe indirectly available through consultancies or deeper research. Um, the velocity of what our customers are going to be able to do and with partners that they may not have even heard of right before. [00:19:32] George Maroulakos: You know, they started their journey. I, I think this is a present day. Inflection point. Yeah. Um, going back, you know, over the past several years, the advent of supporting private offers I think was a pretty big milestone for marketplace. It allowed for our partners to be able to. Work through customized terms and conditions and commercials that were important for a particular opportunity in a customer. [00:19:54] George Maroulakos: But today, the here and now I think becomes the next inflection point for the success of marketplace. [00:19:59] Arif Razvi: That would [00:19:59] Vince Menzione: Go ahead. [00:20:00] Arif Razvi: I was just gonna add on top of that, but partners need to be ready for that. Right? And if they’re not ready to accelerate a deal and get it closed in days versus stalling it for weeks to negotiate. [00:20:11] Arif Razvi: Yes. Like they’re not gonna stand. Customers are not gonna stand for that. So partners need to be ready to move quickly. If you think about all the innovations that Matt is delivering for Marketplace and Partner Central. They’re about accelerating co-sell. They’re about accelerating deal velocity. They’re about, we know f from, from the Forrester studies and others that we presented, that we’ve made public that the deal value goes up when you’re dealing with marketplace and co-selling with AWS. [00:20:36] Arif Razvi: So how can we just accelerate that? Yeah. Partners need to be ready for that and move quickly. [00:20:40] Vince Menzione: And you use partners in sort of a, you know, plural sense, but I think about those organizations as so many multifaceted. We talked about finance, we talked about all of different functions in the organization. [00:20:51] Vince Menzione: What are you doing to help that? I mean, we talked about you’re doing a lot of readiness work, but I do feel like there’s a lot of evangelism still to be done internally with those organizations. How do you think about [00:21:02] Arif Razvi: that? Yeah, we, um, obviously events like this are fantastic mechanisms to at least get the conversation started and get your head thinking about what you need to think about. [00:21:10] Arif Razvi: But we have other activities. We have, uh, rev Ops squads, right? So revenue operations teams, and we bring them together, uh, around the world op, uh, ops squad, which is operational teams, so deal desks and others that help them, uh, understand the capabilities that marketplace can bring to accelerate deal velocity. [00:21:28] Arif Razvi: And then we have, like, obviously other events like the, the, uh, marketplace Seller Conference in September where we bring marketplace sellers together and give them, you know. Guidance. And so there are ways to get this information beyond just like getting somebody from my team, of which there are very few as you, you know, as we start to, to consolidate down. [00:21:47] Arif Razvi: But um, but they are available and there’s other mechanisms and we’re happy to share those out. [00:21:50] Vince Menzione: Nice, nice. Well coming here doing this and we’ll make a podcast episode out of this as well. Can you hear. I hear us all, uh, because I do think it’s important to get in front of, especially the Chief Finance Officer and operations and all those different departmental heads who aren’t really embedded into, like, they don’t come to these events. [00:22:07] Arif Razvi: Yeah. And they also don’t log into Partner Central. That’s right. So how do they get this information right? Yeah. So we have to one to one it with them. Yeah. But that doesn’t scale when you think about what’s gonna happen now with this next wave of GSIs and sis and, and others coming onto Marketplace who hadn’t been there. [00:22:22] Arif Razvi: Yes, they’re gonna need the same guidance. Yeah. So we have to start thinking about what we’re building is AI tooling to help with those conversations. [00:22:28] George Maroulakos: Well, and, and you know, if, when I think about it from, from our buyer’s perspective, even just yesterday we held a, a couple of round table discussions with some procurement leaders that were, we’re here for the summit and, you know, we do a lot of enablement and, and awareness. [00:22:42] George Maroulakos: With alliance leaders at our partners, and that’s certainly a, the tip of the spear of getting the conversation started, but it’s not enough. And one of the things that we hear from our customers is. Well, you may have a great partnership with particular partner A, but the individual experience that I had with that sales rep doesn’t match that. [00:23:02] George Maroulakos: And so yeah, the evangelism and the awareness, yes, and the understanding of marketplace has to go beyond just the alliance team. You guys are the amplifier to it. But the folks that not only are in the back office and all the, the, the operational teams, but on the front lines and field sales need to also understand and embrace, not understand all the features and capabilities of marketplace. [00:23:25] George Maroulakos: AWS needs to handle that, but understand how marketplace fits into the co-sell strategy in what’s going on for that particular customer is very, very important to make sure our customers get the right experience. [00:23:37] Vince Menzione: Well, I think Arif, you mentioned this earlier about compensation models. And that’s a, that’s a factor too. [00:23:42] Vince Menzione: ’cause people, people, um, they’re fearful of change. They’re fear, fearful of compensation changing. Especially, especially sellers. I, um, again, that’s a coaching area. [00:23:54] Arif Razvi: Yeah, it’s a coaching area. Um, it, it, it is, um. It’s probably one of the easier ones to solve. Um, and, and, and, you know, we have these conversations with partners about net, uh, cost neutral or uh, seller neutrality and things like that. [00:24:06] Arif Razvi: Once you show them the economics of how AWS can increase their deal value, those economics sort of, they go away. The problems go away, but they, you have to get in front of those. Uh, you know, senior leaders, the CROs and the CFOs, to have that conversation to then go, okay, I get what’s going on here. I get why I’m paying. [00:24:23] Arif Razvi: The listing fee is, is about funding all of these marketing activities that we do for our partners, right? [00:24:29] George Maroulakos: Well, and then you use the word neutrality. The other end of that neutrality problem or, or, or challenge is the pricing that goes along with the opportunities that are made available to customers. [00:24:38] George Maroulakos: And so to one of your earlier questions on points of friction or what, what stops it from taking off further? When, when partners and our customers have a disconnect on. What they’re expecting to pay when they use marketplace, or if there is a unnatural cost that goes along with procuring that solution through marketplace. [00:24:57] George Maroulakos: That also tends to bring a, a pretty bad experience, not only for that opportunity in front of them, but for respective opportunities that may, may be in play thereafter. So thinking about not, you know, having an a, an unnatural experience for our customers relative to pricing as well as compensation and, and everything else is, is also very important. [00:25:17] Vince Menzione: So we’ve got a few minutes left, and we haven’t really touched on ag agentic AI and agen AI solutions. A little bit different than the SaaS solutions per se. How, how are these solutions brought and sold differently than SaaS? [00:25:30] Arif Razvi: Uh, well, as Matt said, the SaaS apocalypse is not real. [00:25:34] Vince Menzione: Yeah. [00:25:34] Arif Razvi: Um, he doesn’t, I’m glad to hear that, nor nor do I. [00:25:37] Arif Razvi: Um, I, I think what, you know, where, where SaaS has been very user seat based, you’re moving now to a world that’s gonna be more consumption based or outcome-based pricing. And so that’s really changing the dynamic and I think partners need to think about what does an outcome-based, uh, pricing model look for My particular. [00:25:55] Arif Razvi: Um, product, uh, Zendesk is a good example of, Matt published a blog, uh, earlier this week, I think it was, where we, we referenced Zendesk pricing on closed tickets or, or resolutions to tickets, right? For, for outcome-based pricing. So I think we need to think about on the pricing side, how to reprice, how to think about pricing. [00:26:13] Arif Razvi: But on the discovery side, thinking about what your, what your listing looks like, it’s no longer about marketing copy. It’s about, it’s almost, I was talking yesterday about being an API contract. ’cause the agent needs to have all the details that a person doesn’t necessarily need to have in order to make a recommendation that your product is the best fit based on the technology that’s underlying that, where it’s gonna fit in the infrastructure. [00:26:37] Vince Menzione: So three and a half minutes left lightning round. Um, but seriously, what, what if I’m in the room or even any, any partner that’s listening today, what do I need to change in the next 30 days? [00:26:50] George Maroulakos: From my perspective, think about marketplace as a why not as opposed to a why. And if you change your mindset around marketplace can be better together in helping to accelerate and expand your opportunities with our mutual customers. [00:27:03] George Maroulakos: You’ll get a whole lot more value out of it. You’ll get away from the fud in the system or some of the traditional roadblocks that you either have been or could be encountering when you think about marketplace, uh, together with your, with your solution. So think about the why not think about the value that the, the, the total solution can bring to our mutual customers and integrate it much more naturally into your total sales motion. [00:27:26] Vince Menzione: Nice. [00:27:27] Arif Razvi: I would say maybe three things. One, um, don’t just sell globally. Operate locally. Think about how your buyers wanna buy and then meet them there, right? As a partner, even if you’re doing CPPO transactions, um, you know, meet them in the location. Number two, top down, go get that executive alignment so the problems start to disappear, or at least are easier to manage when you’ve got that executive alignment. [00:27:51] Arif Razvi: And the third was, uh, don’t wait till the last minute to introduce marketplace. Work with your sales teams to make sure it’s part of the early conversation versus no procurement leader wants to know at the end of the day, oh wait, it’s coming. I gotta deal with this marketplace thing. They don’t wanna deal with it on the buyer side. [00:28:06] Vince Menzione: No, absolutely. Alright, we’ve got time for like one question in the back. Is that Eric? Yeah, that’s [00:28:12] Guest: me. [00:28:13] Vince Menzione: Hey. [00:28:14] Guest: Hi, Eric Rosenstein, um, with Cornerstone Strategy XAWS. So George, you talked about, uh, tools around that customers can use to research for self discovery. So what guidance, uh, first of all, like what capabilities are these tools gonna bring and what guidance would you give an industry specific ISV? [00:28:36] Guest: So someone that’s focused on law enforcement or private equity. That solution may be Angen solution, or it may be something more SaaS related. What guidance would you give an ISV to think about how to best leverage those tools? Is it metadata? Is it like. The outcome that your solution’s gonna drive, how would you tell ’em to best utilize those coming tools? [00:28:58] George Maroulakos: Yeah, excellent question and, and I think this is gonna, going to continue to emerge in the days, literally in weeks, weeks ahead. But recently, I, I’d say over the last six months, the advent of agent mode I think has been a game changer and the ability for our customers to use marketplace directly to research. [00:29:18] George Maroulakos: Efficiently what’s in our catalog. Prior to that, we had a category based. Old school based, search based category, click through way, which became very buried beyond the first page for any solution that was out there. Now with natural language query and the ability to propose, what am I specifically looking for, it gives partners that were on the first page or the last page in equal opportunity to be surfaced. [00:29:48] George Maroulakos: So then for a partner being able to do many of the things you just enumerated. Better metadata, better keywords, better description and differentiation for what your solution offers allows for the Ag agent search, whether it’s natively within AWS or outside of AWS through Claude Chat, GBT Crock Pick your, your, your agent of choice. [00:30:10] George Maroulakos: To be able to identify and know that your solution’s available. [00:30:13] Arif Razvi: And from a partner side to your question, I would say, uh, rich metadata, uh, both so that agent mode can find it. Yeah. Use cases, problems, it solves, you know, uh, technical specifications, pricing where you can, right. So that agents can really understand the solution, uh, that the buyer is, um, is looking for. [00:30:33] Vince Menzione: GEO is. [00:30:37] Guest: Perspective should be like as detailed as saying, so this agent is gonna act on these various data sources. [00:30:44] Arif Razvi: Yes. [00:30:45] Guest: Bringing it all together to drive that outcome that you want the agent [00:30:48] Arif Razvi: drive, if you can include what it needs to connect to in order to deliver that outcome as part of the listing. [00:30:53] Arif Razvi: Absolutely. ’cause the agent will want to know. For sure. [00:30:57] Guest: Thanks. [00:30:58] Vince Menzione: Alright, we are at time and this was a great session. [00:31:01] Arif Razvi: Thank you Vince. [00:31:01] Vince Menzione: Great to see you, George. George and I grew up, uh, five miles away from each other and went to the same college. I love it. Great to, great to spend some [00:31:09] Arif Razvi: time with you, George. [00:31:11] Vince Menzione: Thanks for listening to the Ultimate Partner Podcast. If today’s conversation resonated, share it with a partner leader in your network. Subscribe where you listen, and head over to the ultimate partner.com. For show notes related content and the resources for this episode, and if you haven’t already, now’s the time to register for the Ultimate Partner Live Event in Reston, Virginia, October 26th through October 28th. [00:31:38] Vince Menzione: Until next time, keep showing up in the rooms that matter because being in the room changes everything.

Excellence isn't a random occurrence. Join us for part eight of Summer at One Church Pastor Bryan shares with us what it means when we say “excellence is our spirit.” Excellence is an identity.Support the show

What if the biggest barrier to scaling your retail media investment isn't technology, but a fundamental disagreement on what success even looks like?Agility requires not just adopting new tools, but also being willing to challenge the measurement frameworks we've grown accustomed to.Today, we're going to talk about the nuanced world of in-store retail media measurement and why the old rules no longer apply. Specifically, we'll cover:- Why the standard approach to measuring in-store media, often borrowed from digital, is creating friction and stalling budget growth.- How to create a unified measurement language that aligns brands, retailers, and agencies around a common definition of success.- Practical steps to move in-store media from experimental budgets to scalable, repeatable investments grounded in actual product movement.To help me discuss this topic and ISM and IAB's recent report, I'd like to welcome Paul Brenner, SVP, Global Retail Media and Partnerships at In-Store Marketplace (ISM) and Collin Colburn, Vice President, Commerce & Retail Media at IAB) and Collin Colburn, Vice President, Commerce & Retail Media at IAB.About Paul BrennerPaul Brenner is Senior Vice President of Retail Media and Partnerships with 25+ years of leadership in media, entertainment, and ad tech. He has led innovation in audio and broadcast, driving advancements in audience measurement, in-car experiences, and data attribution, and later scaling in-store audio advertising through strategic growth and partnerships. Known for identifying high-impact technology and revenue opportunities, Paul now focuses on evolving the in-store retail media landscape.Paul Brenner on LinkedInAbout Collin ColburnCollin Colburn serves as Vice President, Commerce & Retail Media at IAB where he leads the Commerce Center of Excellence. In this role, he drives innovation, education, and standards across the commerce ecosystem to help brands, retailers, and technology partners deliver better media opportunities, customer experiences, and business outcomes. Prior to IAB, Collin led Growth and Go-To-Market Strategy at Horizon Commerce and spent over a decade at Forrester, where he pioneered the firm's performance marketing and retail media practice. He partnered with B2B and B2C CMOs to advance their marketing strategies, while also expanding Forrester's Fortune 500 client portfolio. Collin's insights have been featured in The Wall Street Journal, The New York Times, Digiday, and MediaPost. A popular industry speaker, Collin has keynoted global industry events in addition to being a quarterly guest on Bloomberg TV.Collin Colburn on LinkedIn---------- Resources ----------In-Store Marketplace (ISM)The Agile Brand podcast is brought to you by TEKsystems.Read the report mentioned in the show.We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save!Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit!Chaser is the only Slack-native project management platform that helps teams turn messages into tracked tasks, automate follow-ups, and maintain team-wide visibility, without adopting another tool. Now integrated with Claude and other GenAI tools. Learn more at trychaser.com and use code AGILEBRAND for a 3-month free trial (normal trial is 14 days).The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose.Start building your own apps with Replit and get $20 off.Enjoyed the show? Tell us more at and give us a rating so others can find the show.Connect with Greg on LinkedInDon't miss a thing: get the latest episodes, sign up for our newsletter and more.Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology.The Agile Brand is produced by Missing Link. Hosted on Acast. See acast.com/privacy for more information.

In this episode, David Pivnick, Partner at McGuireWoods LLP, shares how disciplined goal-setting, compartmentalization and maintaining perspective can help leaders stay focused, motivated and committed to excellence every day.

Join hosts Rick Hogg of War HOGG Tactical and Mark Kelley of Kelley Defense on the On The Range Podcast as they welcome special guest Ray Merlin, Executive Director of ILEETA (International Law Enforcement Educators and Trainers Association). In this powerful episode, combat veterans and lifelong friends Rick Hogg (29-year U.S. Army Special Operations combat veteran and founder of War HOGG Tactical) and Mark Kelley (U.S. Army combat veteran and 31-year major-city law enforcement officer, founder of Kelley Defense) sit down with Ray Merlin. Drawing on his extensive background—including service in the U.S. Marine Corps, over 28 years with the Kenosha County Sheriff's Department (retiring as Sergeant in charge of the Training Division), and expertise as an instructor in firearms, defensive tactics, principles of subject control, and more—Ray shares invaluable insights on advancing law enforcement education, building exceptional instructors, strengthening training standards, and fostering a global community dedicated to lifelong learning and public safety. Whether you're a law enforcement professional, firearms instructor, military service member, or responsibly armed citizen focused on real-world readiness, this conversation delivers actionable takeaways on tactical training, instructor development, leadership, and the warrior mindset. Powered by War HOGG Tactical and Kelley Defense, On The Range Podcast is dedicated to helping you Be 1% Better Everyday through firearms training, personal growth, leadership development, and unfiltered discussions. Support the show and unlock exclusive content: Become a CREW member at otrcrew.com for exclusive training videos, bonus episodes, live Q&As, behind-the-scenes access, and more. Your membership directly supports the podcast while giving you the tools to train smarter and perform better. Connect with everyone involved: On The Range Podcast: ontherangepodcast.com Rick Hogg / War HOGG Tactical: warhogg.com Mark Kelley / Kelley Defense: kelleydefense.com Ray Merlin / ILEETA: ileeta.org Join the CREW: otrcrew.com Listen, train hard, stay ready, and Be 1% Better Everyday.

On today's show, Dave Cohen has on Jeff Nowak, WWL Saints sideline reporter, to recap the Saints week of practice out in California and preview the Rams game, Judy Ho, a licensed clinical psychologist & host of the Savvy Psychologist podcast, to discuss why so many people want instant gratification. Nicholas Gilpin, Professor of Physiology and Director at the Alcohol & Drug Abuse Center of Excellence at LSU Health New Orleans, to discuss what's behind a record number of Americans having decided not to drink at all.

A record number of Americans have decided not to drink at all. A Gallup survey of 1,200 adults living in all 50 states has found that 54% of them do consume alcohol, the lowest reading since the polling organization started tracking Americans' drinking habits in 1939. Do you drink?  Have you quit or drink less than before? Nicholas Gilpin, Professor of Physiology and Director at the Alcohol & Drug Abuse Center of Excellence at LSU Health New Orleans, joins Dave Cohen to talk about those trends.

This hour, Dave Cohen is joined by Nicholas Gilpin, Professor of Physiology and Director at the Alcohol & Drug Abuse Center of Excellence at LSU Health New Orleans, to discuss what's behind a record number of Americans have deciding not to drink at all.

Send us Fan MailIs the all-inclusive model the future of Las Vegas? We dive into the fresh numbers from MGM Resorts' recent earnings call showing how cheap, bundled packages at Luxor and Excalibur are attracting a whole new wave of first-time Las Vegas visitors. Plus, we explore local foodie favorite Meraki Greek Grill's newest Downtown expansion, check out Elvis Presley's iconic 1969 suit at Fontainebleau's Hall of Excellence, go treasure hunting at the Casino Collectibles Show, and play Mahjong at The Space with Hollywood star Kelly Hu!Key Segments & HighlightsMGM's All-Inclusive Results Are In: MGM Resorts CEO Bill Hornbuckle revealed that half of the guests booking their new all-inclusive package at Luxor and Excalibur are first-time visitors to MGM properties. We break down what this shift toward younger, first-time travelers means for the Strip.Meraki Greek Grill Expands Downtown: Vegas' favorite fast-casual Greek spot has opened a brand-new Downtown Las Vegas location.Elvis Presley's 1969 Suit at Fontainebleau: A look at the iconic black two-piece suit worn by the King on July 31, 1969, now on display inside the Hall of Excellence at Fontainebleau Las Vegas.The World's Largest Casino Collectibles Show: We took a trip to the South Point for the annual Casino Collectibles Association show. Meet CCA President Barry Sherwood and discover what makes rare casino chips and memorabilia worth thousands.Mahjong's Big Vegas Moment: Patranya heads to The Space for a monthly learn-and-play Mahjong night and runs into regular attendee, actress Kelly Hu (X2: X-Men United, The Scorpion King).Vegas Quick Hits: Backstreet Boys add dates at Sphere Episode Resources & Featured LinksMGM All-Inclusive Coverage: USA Today - MGM Resorts All-Inclusive Offerings Draw First-Time VisitorsCasino Collectibles Association: Learn more about vintage chips and upcoming shows via the Casino Collectibles Association.The Space LV: Check out monthly events, performances, and Mahjong nights at The Space Las Vegas.VegasNearMe AppIf it's fun to do or see, it's on VegasNearMe. The only app you'll need to navigate Las Vegas.  Save money on your vacations! Get a complimentary 30-day guest pass from PCK Travel and Vegas Revealed HERE. You'll gain access to exclusive travel savings on hotels, flights, cruises, and more. No credit card OR presentation required. Start saving with PCK Travel. Lighting Up Your Destination!Support the showFollow us on Instagram: @vegas.revealedFollow us on Twitter: @vegasrevealedFollow us on TikTok: @vegas.revealedWebsite: Vegas-Revealed.com

What if the reason you are so tired has nothing to do with how much sleep you got and everything to do with a belief you have never actually examined? This week on the Glow Up, Gyrl Podcast, Kyra sits down with Tian Philson, leadership transformation and decision-making coach and the founder of LSF Wellness. Tian spent more than 20 years in corporate strategy before building a practice around one idea: help people go inward so they can go upward. She works with high-achieving women who are succeeding by every external measure and paying for it with their energy and their peace. Her partners include Kroger, Junior League Cincinnati, and 84.51°. In this episode: Why there was never one moment, just a lot of small ones she kept ignoring Crying on the drive to work at her first job out of college Coming home at night and no longer recognizing herself, even while she kept moving up The difference between exhaustion and burnout, and why rest only fixes one of them When it is time to stop coaching yourself and talk to a mental health professional The beliefs running below conscious awareness that keep you saying yes People pleasing, over-delivering, and the promotion where the goalposts keep moving The question Tian asks every client: how is that serving you now Why you are a leader even if you have never managed a single person The Moana and Spider-Man story that changed how she answers her husband Inside the VOICCE® framework and why the desired outcome comes first Letting a decision be good enough, and the fatigue that perfectionism creates Whether you are the dependable one everyone piles work onto, the person who says yes before you have even thought about it, or a woman who looks fine on paper and knows something is off, this conversation will meet you right where you are. Learn more: lsfwellness.com Follow LSF Wellness: @lsf.wellness Stay connected to Glow Up, Gyrl: Website: glowupgyrl.com | Email: hello@glowupgyrl.com Instagram, TikTok, LinkedIn: @glowupgyrl | Facebook: @glowupgyrlatl Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode Overview Do coaches really need credentials? Since coaching isn't a regulated profession, anyone can call themselves a coach—but should they? In this conversation, Brian Miller and Master Certified Coach Mary Selzer discuss the value of coach credentialing, not as a status symbol, but as a commitment to excellence, credibility, and continual growth. They explain how credentials shape the coach as much as they assure the client, creating a solid foundation for transformational coaching. Key Ideas & Takeaways 1. Credentials Bring Credibility Coaching is an unregulated profession, making it difficult for clients to distinguish trained coaches from consultants or advisors. A recognized credential communicates that a coach has invested in learning and has been evaluated against established standards. Credentials help build trust before the coaching conversation even begins. 2. Coaching Is Different from Consulting Many people use the title "coach" while actually telling clients what to do. True coaching helps clients think, discover, and take responsibility rather than simply receiving advice. A credential reinforces the distinction between coaching and consulting. 3. Credentials Change the Coach Mary describes receiving her first credential as a significant mental shift: "I'm legit." The process develops confidence as well as competence. Credentials aren't merely external validation—they transform the coach's identity. 4. Excellence Requires Preparation Coaching people well deserves intentional training. Brian and Mary argue that serving clients with excellence means continually sharpening coaching skills rather than relying on natural ability or experience alone. Excellence honors both the client and the calling. 5. Every Coach Needs a Foundation Every coach operates from a particular coaching philosophy, whether they recognize it or not. Credentialing provides a clear framework and common language for effective coaching. Knowing where your coaching comes from strengthens both confidence and consistency. 6. Competencies Matter Brian highlights the value of the ICF Core Competencies as a practical roadmap for coaching conversations. Competencies help coaches understand how to create awareness, establish agreements, listen deeply, and facilitate action. They provide concrete areas for ongoing improvement. 7. Great Coaches Never Stop Growing One benefit of credential renewal is the expectation of continuing education. Mary shares that after earning her MCC, her first question was, "What's next?" Coaching is about growth—and coaches should model the same lifelong learning they encourage in others. 8. The Credentialing Process Shapes Character Brian reflects that earning his PCC required more than improving techniques—it changed how he thought about people, coaching, and transformation. Rigorous standards don't simply test knowledge; they develop the coach. Memorable Quotes & Ideas "There are many people who call themselves coaches—but they're really consultants." "When I received my first credential, there was a mental shift: 'I'm legit.'" "We aren't the expert on the client's problem—we're the expert on the conversation that creates transformation." "Excellence honors both the client and the calling." "Every coach is coming from somewhere. A credential tells people where you're rooted." "Coaching is about change and growth—and coaches should experience that too." "Getting my PCC didn't just change my coaching; it changed who I was."

Brad Stulberg researches, writes, and coaches on performance, well-being, and sustainable excellence. He is the bestselling author of The Practice of Groundedness, Master of Change, and co-author of Peak Performance. Stulberg regularly contributes to the New York Times, and his work has been featured in The Wall Street Journal and The Atlantic among many other outlets. He serves as the co-host of the podcast "excellence, actually" and is on faculty at the University of Michigan. He lives in Asheville, North Carolina.Follow him on Instagram @BradstulbergLink to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

What happens when the mission ends, the uniform comes off, and the survival skills that once made you strong begin working against you? In this powerful episode of The MisFitNation, host Rich LaMonica sits down with Sonya Achara, a United States Marine Corps veteran, former Gunnery Sergeant, author, speaker, and founder of the Human Potential Project. Sonya served 14 years in the Marine Corps, including a deployment to Afghanistan, recruiting duty in Kansas, leadership assignments at Camp Lejeune and Camp Pendleton, and service as a Force Fitness Instructor Trainer at the Martial Arts and Fitness Center of Excellence. Throughout her career, she became known for discipline, physical strength, motivation, and leadership. She served as a radio operator, martial arts instructor, marksmanship coach, recruiter, bodybuilding competitor, mentor, and senior enlisted leader. But beneath that strength were emotional and subconscious patterns she did not yet fully understand. After leaving the military while also ending a toxic relationship, Sonya faced a new battle: discovering who she was beyond the Marine Corps, beyond constant performance, and beyond survival mode. That journey led her to study the nervous system, emotional intelligence, subconscious conditioning, attachment styles, neuroscience, human consciousness, and transformational leadership. In this conversation, Sonya explains how childhood experiences, military conditioning, toxic relationships, and unresolved trauma can influence the way people lead, love, react, perform, and view themselves. She also challenges the idea that relentless discipline, hyper-independence, emotional suppression, and constant achievement are always signs of strength. In some cases, they may be survival responses hiding in plain sight. Sonya shares how a difficult childhood shaped her desire to find belonging through athletics and the Marine Corps. She reflects on the leadership lessons she learned from both effective and ineffective leaders and explains why genuine leadership is rooted in consistency, humility, example, trust, and care—not fear, rank, or intimidation. She also discusses how recruiting duty changed her understanding of influence. She could not force anyone to join the Marine Corps. She had to inspire people through the way she carried herself, the relationships she built, and the standard she modeled. The episode explores how the nervous system can become stuck in fight-or-flight mode and why people often repeat unhealthy relationship patterns. Sonya explains that people frequently choose what feels familiar rather than what is actually healthy. That insight became a turning point in her own healing. Through self-awareness, accountability, emotional regulation, boundaries, compassion, and nervous-system work, Sonya began changing patterns that had followed her from childhood into the military, relationships, leadership, and motherhood. She shares how this work transformed the way she responds to conflict, co-parents, listens, sets boundaries, and repairs connection after emotional reactions. Sonya also discusses the difference between understanding trauma intellectually and actually embodying change. Knowing why a pattern exists is not the same as recognizing it in real time and choosing a healthier response. The conversation also addresses a question many military families struggle with: How do you support a veteran who refuses to talk about what they are going through? Sonya's advice is simple but important: do not force disclosure, do not try to fix everything, and do not underestimate the power of consistent presence. Sometimes the most meaningful support is listening without judgment, pressure, interruption, or an immediate solution. This episode is for veterans, first responders, military families, leaders, parents, high performers, and anyone who has spent years believing they must carry everything alone. It is an invitation to examine whether your discipline comes from purpose or from a need to prove your worth. It asks whether your relationships are built on security or familiarity. Most importantly, it reminds listeners that the patterns they developed to survive are not necessarily who they truly are. In This Episode Sonya and Rich discuss: Her journey from a difficult childhood to collegiate athletics and the Marine Corps Why she chose the toughest military branch Her experience as a radio operator, recruiter, martial arts instructor, marksmanship coach, bodybuilder, and Gunnery Sergeant Her deployment to Camp Dwyer in Afghanistan's Helmand Province How hypervigilance can develop before military service and intensify during it The difference between fear-based leadership and authentic leadership Why yelling, humiliation, and intimidation do not build strong teams The emotional impact of leaving the military and a toxic relationship at the same time How childhood experiences shape adult relationships Why people often confuse familiarity with safety Anxious, avoidant, disorganized, and secure attachment patterns What it means to live in survival mode How emotional suppression can lead to explosive reactions The difference between intellectual understanding and embodied healing How boundaries and accountability improve relationships The role of repair after conflict Why constant achievement may be connected to unresolved trauma How veterans and high performers can lose themselves in performance Why some people listen to respond instead of listening to understand How families can support veterans who do not want to talk Why vulnerability can create safety for others The importance of humility, compassion, and personal responsibility Key Takeaways Strength is not emotional suppression. Real strength includes recognizing, processing, and communicating what you feel. Familiar does not always mean safe. People often repeat unhealthy patterns because those patterns resemble what their nervous system already knows. Leadership is demonstrated through behavior. Trust, consistency, humility, compassion, and example influence people more effectively than fear. Healing requires accountability. Understanding where a pattern came from does not remove responsibility for changing it. You cannot force someone to open up. Supporting a veteran may begin with patience, compassion, presence, and listening. Discipline can come from purpose or pain. Achievement may be meaningful, but it can also be driven by fear, shame, insecurity, or the belief that worth must be earned. Repair matters. Healthy relationships do not require perfection. They require honesty, accountability, and reconnection after conflict. Your patterns are not your identity. The responses that helped you survive may not reflect who you are capable of becoming. About Sonya Achara Sonya Achara is a United States Marine Corps veteran, former Gunnery Sergeant, author, speaker, and transformational leader. She is the founder of the Human Potential Project and the author of Remember Who You Are: My Journey to Higher Consciousness. Her work helps veterans, first responders, leaders, and high performers identify subconscious survival patterns, regulate their nervous systems, strengthen emotional intelligence, build healthier relationships, and reconnect with purpose. She also hosts the Identity Recode Masterclass, focused on subconscious patterns, healing, relationships, leadership, and personal transformation. Connect With Sonya Achara Website: sonyaachara.com Instagram: @rememberwhoyouare Facebook: Sonya Achara Connect With The MisFitNation Visit themisfitnation.com for past episodes, community updates, guest interviews, and MisFitNation merchandise. Follow the show for more conversations with veterans, first responders, authors, entrepreneurs, athletes, leaders, and changemakers who have transformed adversity into purpose. What survival pattern have you mistaken for part of your personality? Share this episode with a veteran, leader, parent, first responder, or high performer who needs the reminder that healing is possible. Be humble. Stay hungry. Keep hustling. Because we are MisFitNation. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Theoharis Theoharides is back, and this time we got into the stuff that has been all over the news. Leucovorin. Tylenol. Benadryl. Underneath the headlines there is actual science, and Dr. Theo walks through what inflammation, mast cells, and folate really have to do with our kids. The throughline is simple. A diagnosis is a label, not a treatment plan, and there is measurable biology underneath that label that most workups never look at. Dr. Theo holds five degrees from Yale, spent 37 years at Tufts, has published more than 500 peer reviewed papers, and was the first researcher to connect mast cells to autism. He now runs the Center of Excellence for Neuroinflammation Research in Florida. In this episode: - What a mast cell actually is, and why the ones in the brain matter- Propionic acid, and why it is sitting in most kids' cereal- The four things he wants every autism workup to cover- The folate test most kids never get, and why normal bloodwork can still be wrong- A 30-second test you can run at your kitchen table tonight- Why constipation changes behavior more than almost anything he has seen- What to do when your pediatrician refuses to order a test- How to tell a real supplement from an expensive one- Twenty years of autism fads, and why stem cells do not work- When to stop something that is not working His most honest moment: "I hate the term therapeutic because I don't know what I'm treating." His best one: "The brain is working. The fact that they don't speak doesn't mean anything." RESOURCESFRAT, the Folate Receptor Autoantibody Test. Must be ordered by a physician.MTHFR gene analysis.RBC folate and RBC B12, to see what is getting inside the cells.Flat abdominal X-ray, when behavior spikes and nobody can explain it. FIND DR. THEOdrtheoharides.com, which has an intake form.Instagram: @drtheoharidesHe sees patients in Fort Lauderdale the third week of each month, adolescents and adults only. FIND ROBtheautismdad.comThe book, So Your Child Was Just Diagnosed with Autism, is out December 29. Preorder at theautismdad.com/book/ DISCLAIMERDr. Theoharides is a physician and PhD pharmacologist with five degrees from Yale and more than 500 peer reviewed publications. This conversation is education, not personalized medical advice. He names specific tests, supplements, medications, and doses, and he gives them as clinical context. The right number for any individual child depends on age, weight, and labs. Do not start, stop, or change anything based on a podcast. Talk to your child's doctor.

In episode 266, Coffey talks with Brandon Sammut about how Zapier built its AI transformation from the inside out — and what HR leaders can learn from a fully remote, AI-native company that decided people and AI strategy belong in the same hands.  They discuss the evolution of the Chief People Officer role into a Chief People and AI Transformation Officer and why HR is uniquely positioned to lead organizational transformation; AI transformation as one instance of organizational transformation, and why culture health and clarity of mission matter more than tool selection; Zapier's March 2023 "AI code red" as a high-contrast leadership communication strategy that didn't wait for perfect clarity before naming urgency; the importance of keeping accountability for business outcomes where it belongs while using a cross-functional Center of Excellence to provide enablement and remove friction; individual contributor identity and energy management challenges when AI eliminates tasks that provided meaning or cognitive reprieve; Zapier's customer support transformation — 50% faster resolution, higher satisfaction scores, 30-point employee engagement gains, and two entirely new types of work created from recovered human time; why AI-inflated application volume and homogenized resumes are making recruiting harder even as AI automates more of the process; Zapier's reference-heavy hiring model, which targets 50% of candidate signal from references including back-channel outreach, to counter AI-generated application fraud; the AI Fluency Framework — four competencies including strategy, growth mindset, builder skills, and accountability — used for both hiring and internal development; and why cross-person coordination is declining as individuals become more empowered, while human skills like psychological safety, feedback, and clarity become more important, not less.  More information about Zapier's AI fluency framework is available at: https://zapier.com/blog/raising-ai-fluency-bar-in-hiring/  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP266  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  brandon is the Chief People & AI Transformation Officer at Zapier—an AI orchestration platform powered by a fully-remote team across 40+ countries. Brandon specializes in building high-performing teams through talent and technology. He brings a diverse background spanning business development, finance, talent acquisition, talent development, education, and venture capital. Brandon Sammut is the Chief People & AI Transformation Officer at Zapier—an AI orchestration platform powered by a fully-remote team across 40+ countries. Brandon specializes in building high-performing teams through talent and technology. He brings a diverse background spanning business development, finance, talent acquisition, talent development, education, and venture capital.  Brandon can be reached at   LinkedIn https://www.linkedin.com/in/brandon-sammut-8147b76/  Website https://zapier.com/blog/author/brandon-sammut/   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.   Learning Objectives:Explain why organizational culture health and mission clarity are more predictive of AI transformation success than tool selection or governance framework design. Apply the lesson of Zapier's customer support transformation to identify how recovered human time from AI automation can be reinvested in higher-value work rather than defaulting to headcount reduction. Evaluate the four competencies of Zapier's AI Fluency Framework — strategy, growth mindset, builder skills, and accountability — and assess how each applies to building an AI-ready workforce. 

Today, Loretta welcomes Regina Leffers, Ph.D., who is a philosopher, author, meditation teacher, and retired professor whose work brings together academic philosophy, psychology, contemplative practice, embodiment, and human development. She is the former Director of the Center of Excellence for the Built Environment and Professor of Sustainable Construction in the College of Engineering at Purdue University in Fort Wayne, Indiana. Regina holds undergraduate degrees in Psychology and Philosophy and a doctoral degree in Philosophy, and alongside her academic career she has maintained a daily meditation practice for more than 45 years. Her book This Is Consciousness! grew from her concern about one of the defining challenges of our time: our increasing inability to speak civilly, listen deeply, navigate differences, and solve problems together. Regina describes consciousness through a series of “facets”—different perspectives through which human beings experience and interpret reality. Each facet contains gifts, challenges, shadows, and particular ways of solving problems, and difficulties arise when individuals or societies become stuck in one facet beyond its usefulness. Rather than judging one facet as simply good or bad, Regina's work invites us to understand the developmental purpose of each and learn to move more consciously and fluidly among them. At the heart of her teaching is the distinction between responding from love and reacting from fear, along with the transformative role of meditation, embodiment, self-awareness, and what she calls embodied love. Her work asks us not simply to think about consciousness, but to recognize how consciousness is expressed through our bodies, relationships, choices, communities, and collective life. Learn more and find Regina's free meditation resources at ReginaLeffers.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Karen Ross, a performance mindset expert who helps athletes, executives, entrepreneurs, and high-achievers overcome mental barriers so they can perform at a higher level.Through dynamic guided visualisation, solution-focused coaching, and hypnotherapy, Karen helps clients reduce anxiety, sharpen focus, build confidence, and unlock peak performance in life, sport, and business.Now, Karen's journey from executive search to interviewing renowned thought leaders on Chicago radio has shaped her ability to quickly connect with people and uncover what truly drives their success.And while continuing to grow her business, serve consistent clients, and guard against the noise of “shiny objects,” she remains focused on helping people create real, life-changing improvements from the inside out.Here's where to find more:https://karenrossnow.com/ https://www.linkedin.com/in/karenrossnow/________________________________________________Welcome to The Unforget Yourself Show where we use the power of woo and the proof of science to help you identify your blind spots, and get over your own bullshit so that you can do the fucking thing you ACTUALLY want to do!We're Mark and Katie, the founders of Unforget Yourself and the creators of the Unforget Yourself System and on this podcast, we're here to share REAL conversations about what goes on inside the heart and minds of those brave and crazy enough to start their own business. From the accidental entrepreneur to the laser-focused CEO, we find out how they got to where they are today, not by hearing the go-to story of their success, but talking about how we all have our own BS to deal with and it's through facing ourselves that we find a way to do the fucking thing.Along the way, we hope to show you that YOU are the most important asset in your business (and your life - duh!). Being a business owner is tough! With vulnerability and humor, we get to the real story behind their success and show you that you're not alone._____________________Find all our links to all the things like the socials, how to work with us and how to apply to be on the podcast here:https://linktr.ee/unforgetyourself

On this episode of Coaching Call, Sifu Rafael welcomes Jared Redick, award-winning master teacher, coach, and third-generation ballet dancer whose influence in the world of dance spans the globe.Jared enjoyed an extraordinary 20-year career as a soloist, performing leading roles with Boston Ballet, Miami City Ballet, and the Suzanne Farrell Ballet while collaborating with renowned choreographers including Jorma Elo, David Dawson, Helen Pickett, and Mark Morris.After retiring from performing, Jared turned his experience toward developing the next generation of artists. Today, he is a full professor and Assistant Dean of Dance at the University of North Carolina School of the Arts. He also serves as an adjudicator with YoungArts and as a juror and master teacher with the Youth America Grand Prix.His teaching experience includes Boston Ballet, American Ballet Theatre, Finnish National Ballet, Cincinnati Ballet, Royal Danish Ballet, and Nashville Ballet. At UNCSA, Jared has directed the school's acclaimed production of The Nutcracker and served as interim dean of the School of Dance. His contributions earned him the 2022 Excellence in Teaching Award and the inaugural Academic Leadership Fellowship.Join us for a fascinating conversation about artistic excellence, discipline, leadership, mentorship, evolving from performer to teacher, and what it takes to prepare the next generation for the stage and beyond.Watch on YouTube and subscribe:https://www.youtube.com/@sifurafaeltv?sub_confirmation=1Sifu Rafael is a master instructor and founder of Speaking Prowess, combining communication and leadership to help people unlock their potential with greater clarity, confidence, and purpose.This episode is brought to you by Sifu's Mind Body Method, a lifestyle transformation blending movement, mindset, nutrition, hydration, fasting, journaling, and faith. Learn more at sifumethod.comThat's where connecting with Sifu Rafael matters.Through Speaking Prowess and Sifu's Mind Body Method, Sifu Rafael helps leaders, entrepreneurs, and experts refine their message, command a room, and step onto more stages with clarity and confidence. From podcasts and live shows to keynote stages and curated experiences, he helps people get seen, heard, and positioned as trusted voices in their industry.If you know you're meant to speak, lead, and impact at a higher level, this conversation is your invitation.Visit sifurafael.com to connect, explore speaking opportunities, and start positioning yourself for more stages, stronger presence, and real influence.#coachingcall #sifurafael #ballet #danceeducation #leadership #performingarts #masterteacher

What if your business keeps growing, but your personal wealth does not?Phil Calandra built an insurance brokerage and an investment advisoryfirm with approximately $250 million under management before sellingboth companies in a single transaction to a $10 billion firm. The dealmade work optional. It also helped him see a problem that traps fartoo many founders.Most business owners have plenty of specialists: a bookkeeper, CPA,fractional CFO, financial advisor, and perhaps a business consultant.Each may be competent. But when no one coordinates the completefinancial system, the founder becomes the conductor, and the business,tax strategy, and personal wealth can begin working against oneanother.Phil calls this the coordination gap. It is how an owner can drivemore revenue, pay more taxes, assume more complexity, and still wonderwhy the wealth is not showing up outside the company.In this episode, Phil and Jerome Myers discuss the heart attack thatchanged Phil's relationship with risk, the unsolicited offer that ledto his two exits, the emotional high after the transaction, and why hechose to build again. They also examine the revenue trap, the dangerof assuming “I'll make it all when I sell,” and the three financialflywheels every founder must coordinate: business profitability, taxstrategy, and owner wealth.If your entire wealth plan depends on a future transaction, thisconversation will challenge you to start extracting the value of thebusiness before the exit.In This Episode:• Why an exit made Phil work optional but did not make him want to retire• How a heart attack at 51 influenced his decision to sell• Why more revenue does not necessarily mean more owner wealth• Where CPAs, CFOs, bookkeepers, and wealth managers can work at cross purposes• How the coordination gap turns the founder into the financial bottleneck• Why the business and the owner's wealth must be planned as one system• How to coordinate profitability, tax strategy, and personal wealthbefore a saleResources:Wealth Creation Scorecard: https://wealthcreationscorecard.comExit to Excellence: https://exittoexcellence.comAll the best,Jerome Learn more about your ad choices. Visit megaphone.fm/adchoices

Divorce lawyer Jim Sexton has spent nearly 30 years watching marriages fall apart - and he knows the mistakes couples make long before they ever enter a courtroom.In Part 2 of my conversation with Jim Sexton, one of the country's most experienced divorce attorneys, we go deep on marriage, divorce, prenups, monogamy, sexual compatibility, dating, choosing the right partner, divorce statistics, and what actually makes relationships last.Jim has represented executives, entrepreneurs, CEOs, athletes, celebrities, and high-net-worth families through some of the most difficult divorces imaginable. After decades on the front lines of family law - and after going through divorce himself - he has developed some fascinating and sometimes controversial views about love, marriage, sex, money, and relationships.We talk about why getting married may be one of the most legally significant decisions you'll ever make, despite most people having almost no idea what they are legally agreeing to.Jim explains why the best divorce lawyer may actually be the lawyer who keeps you out of court, why spending $10,000 fighting over $5,000 makes no sense, and why divorce should eventually be approached more like a business transaction than an emotional battle.We discuss whether prenups are unromantic, whether they actually hold up in court, and why Jim argues that a thoughtfully constructed prenup can actually create greater emotional and financial safety in a marriage.Then we get into some of the most controversial research and observations surrounding sexual history, sexual satisfaction, monogamy, marriage success, and divorce.It's a conversation about how to choose the right person, build a stronger relationship, understand what marriage actually means, and avoid mistakes that can cost you emotionally and financially for years.TIMESTAMPS00:00 — The legal reality of marriage almost nobody understands05:45 — Why a great divorce lawyer may actually keep you OUT of court12:53 — How to find a great divorce attorney without trusting Google rankings18:44 — The “Sopranos strategy” before divorce—and why Jim says it can backfire24:27 — Why Jim Sexton says every first date is basically a sales call29:59 — The fear that stops people from making the move they actually want34:20 — The 3 real reasons people get married41:30 — Who probably should NOT get married46:07 — “Everyone has a prenup” — Jim explains what most couples don't realize51:41 — How long should you date before getting married?59:38 — Do more sexual partners increase the likelihood of divorce?1:07:42 — Jim's controversial definition of successful monogamy1:20:11 — Why divorce rates rise dramatically after the first marriage1:31:12 — Do prenups actually work? What they can—and cannot—protectABOUT JIM SEXTONJim Sexton is a veteran matrimonial and divorce attorney with nearly three decades of experience handling complicated divorce, custody, financial, and family-law disputes.Throughout his career, Jim has represented high-net-worth individuals, entrepreneurs, CEOs, executives, athletes, and celebrities while developing a reputation as an experienced courtroom strategist and negotiator.ABOUT RANDALL KAPLANRandall Kaplan is a serial entrepreneur, venture capitalist, executive coach, co-founder of Akamai Technologies, founder and CEO of JUMP Investors, and host of the In Search of Excellence podcast.Through his Extreme Preparation™ methodology, Randall helps founders, executives, business owners, entrepreneurs, and ambitious professionals improve their strategy, communication, preparation, decision-making, and execution so they can achieve extraordinary results in business and life.WHAT DO YOU THINK?Should everyone get a prenup before getting married?How long should couples date before marriage?And what matters most to a successful long-term relationship: love, compatibility, communication, sexual chemistry, financial compatibility—or something else entirely?WANT TO WORK ONE-ON-ONE WITH ME?I privately coach a limited number of founders, executives, business owners, entrepreneurs, and other high achievers who want to elevate their careers, scale their businesses, make better decisions, and reach higher levels of success professionally and personally.If you're ready to change your life and achieve your goals, apply here:www.randallkaplan.comWATCH MY EXTREME PREPARATION™ TEDx TALKHow to Get Your Dream Job with Extreme Preparationhttps://www.youtube.com/watch?v=MIvlFpoLfgsLISTEN TO IN SEARCH OF EXCELLENCEApple Podcasts:https://podcasts.apple.com/us/podcast/in-search-of-excellence/id1579184310Spotify:https://open.spotify.com/show/23q0XICUDIchVrkXBR0i6LFor more information:www.randallkaplan.comFOLLOW RANDALLInstagram: @randallkaplanLinkedIn: @randallkaplanTikTok: @randall_kaplanX / Twitter: https://x.com/RandallKaplanWebsite: www.randallkaplan.com1-on-1 Coaching: www.randallkaplan.comAbout Randall Kaplan: Randall Kaplan is a serial entrepreneur, venture capitalist, executive coach, co-founder of Akamai Technologies, founder and CEO of JUMP Investors, and host of In Search of Excellence. Through his Extreme Preparation™ methodology, he helps founders, executives, business owners, and ambitious professionals improve strategy, communication, decision-making, and execution.Coaching and Staying Connected:1-on-1 Coaching | Instagram | YouTube | TikTok | LinkedIn | X

Beloved author and winner of The Story Prize, Paul Yoon, is back with the unforgettable story of a working dog, Etna, who, after a devastating war, embarks on an odyssey in the hopes of returning home.Set in a fictional country in the present day, this is a story told through the eyes of an ex-military dog, Etna. After surviving years of a devastating war, Etna decides one night to leave the men he has fought alongside for years and return home—to the place where he was taken from when he was young, in the thin but persistent hope that if a home exists for him, it might be there.Thus begins an exhilarating odyssey told through the eyes of a dog as he traverses across ruined landscapes and fights to survive in a world that, even in peacetime, proves to be just as precarious. Along the way, he encounters other animals and humans who are attempting to figure out how to start again. What makes a life when there is no home to go back to? How do we begin to trust each other again after such profound loss?Etna (Scribner, 2026) is a novel about the power of an idea, about never giving up, and ultimately a novel about finding hope in the most dire of times. Paul Yoon is the author of five previous works of fiction: Once the Shore, a New York Times notable book; Snow Hunters, winner of the Young Lions Fiction Award; The Mountain, an NPR Best Book of the Year; Run to Earth, a Time Must-Read Book of 2020 also longlisted for the Andrew Carnegie Medal for Excellence in Fiction; and The Hive and the Honey, winner of the 20th annual Story Prize and longlisted for the Joyce Carol Oates Prize. Recommended Books: Maria Stepanova, The Disappearing Act Johnathan Buckley, One Boat Chris Holmes is Chair of Literatures in English and Professor at Ithaca College. He writes criticism on contemporary global literatures. His book, Kazuo Ishiguro Against World Literature, is published with Bloomsbury Publishing. He is the co-director of The New Voices Festival, a celebration of work in poetry, prose, and playwriting by up-and-coming young writers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Beloved author and winner of The Story Prize, Paul Yoon, is back with the unforgettable story of a working dog, Etna, who, after a devastating war, embarks on an odyssey in the hopes of returning home.Set in a fictional country in the present day, this is a story told through the eyes of an ex-military dog, Etna. After surviving years of a devastating war, Etna decides one night to leave the men he has fought alongside for years and return home—to the place where he was taken from when he was young, in the thin but persistent hope that if a home exists for him, it might be there.Thus begins an exhilarating odyssey told through the eyes of a dog as he traverses across ruined landscapes and fights to survive in a world that, even in peacetime, proves to be just as precarious. Along the way, he encounters other animals and humans who are attempting to figure out how to start again. What makes a life when there is no home to go back to? How do we begin to trust each other again after such profound loss?Etna (Scribner, 2026) is a novel about the power of an idea, about never giving up, and ultimately a novel about finding hope in the most dire of times. Paul Yoon is the author of five previous works of fiction: Once the Shore, a New York Times notable book; Snow Hunters, winner of the Young Lions Fiction Award; The Mountain, an NPR Best Book of the Year; Run to Earth, a Time Must-Read Book of 2020 also longlisted for the Andrew Carnegie Medal for Excellence in Fiction; and The Hive and the Honey, winner of the 20th annual Story Prize and longlisted for the Joyce Carol Oates Prize. Recommended Books: Maria Stepanova, The Disappearing Act Johnathan Buckley, One Boat Chris Holmes is Chair of Literatures in English and Professor at Ithaca College. He writes criticism on contemporary global literatures. His book, Kazuo Ishiguro Against World Literature, is published with Bloomsbury Publishing. He is the co-director of The New Voices Festival, a celebration of work in poetry, prose, and playwriting by up-and-coming young writers. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/literature

We asked and the Sporties DELIVERED! It's Sportish Question Time! Think of it like catching up for a coffee with us and you've brought along a sports issue you need nutted out. On today's agenda - trialling for rep even when you're not good enough, development pathways, managing kids who are showing early signs of being excellent and what if compared to your peers you're just, well, average? (Big thanks to all the Sporties that sent through questions - that fact that you're asking already means that you're doing great). Libby and Georgie x PS Sporties - don't forget about the Active Industries First Start Traineeship Program ($20k to bring on a staff member for your club? Yes please!) head to Active Queenslanders Industry Alliance. ++ Sportish is hosted by Libby and Georgie Trickett, and edited by Ally Rasmussen. Come follow us on Instagram @beingsportish! We acknowledge the Traditional Custodians of the land on which this podcast was made. We pay our respects to Elders past and present. We also recognise the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to sport and celebrate the power of sport to tell stories and promote reconciliation. See omnystudio.com/listener for privacy information.

Feeling trapped in a job that feels meaningless, draining, or toxic is one of the most common and quietly suffocating experiences in modern life. The daily grind of a difficult workplace can feel remarkably like a prison sentence. And Joseph — sold into slavery by his own brothers, taken to a foreign land, falsely accused, and thrown into prison for a crime he did not commit — knew that feeling better than almost anyone in Scripture. What is remarkable about Joseph is not that he endured injustice. It is that he did not merely survive it. In a prison, with every human reason to complain and do the bare minimum, Joseph served with such faithfulness and excellence that the warden put him in charge of the entire facility. God was right there in the prison with him, and through Joseph's faithful witness, pagan jailers could see that something different and good was at work in this man's life. The same principle applies to every believer in a difficult workplace today: your job may not be your dream job, but it is your current mission field. When the perspective shifts from "I have to go to work" to "I get to be a witness," the most challenging work tasks take on eternal significance. Working hard, being honest, refusing gossip, staying calm under pressure, and treating others with kindness are not small things. They are a testimony to a God who is worth seeking, and they can inspire the people around you to do exactly that. Bible Verse "But while Joseph was there in the prison, the LORD was with him; he showed him kindness and granted him favor in the eyes of the prison warden."— Genesis 39:20-21, NIV Ponder Today God is right there with you in your difficult workplace — just as He was with Joseph in prison. You have not been abandoned to this environment. You may have been strategically placed there because the people around you need to see God's love through you. Joseph thrived in prison not by tolerating it, but by serving faithfully within it. Excellence and integrity in difficult circumstances are not naive — they are powerful testimonies to the reality of God's goodness working through an ordinary life. Changing your perspective from employee to witness changes everything. When the focus shifts from what you get out of your job to what God wants to do through you there, frustration gives way to purpose and the work takes on eternal significance. Your current job is your current mission field. It may not be where you want to be long-term. But right now, the people you work beside every day need to see God's love — and you are the one God has placed there to show it. Working hard, staying honest, and treating others with kindness are acts of witness. When coworkers see something different and positive in the way you work, they notice. And that noticing can become the beginning of their own journey toward God. A Prayer for You Today Dear God, some days it is incredibly hard to go to work. It is easy to feel frustrated, undervalued, and trapped. Please forgive me for the times I have complained and lost sight of Your bigger picture. Help me to see my work not just as a job, but as my current assignment from You. I want to be a witness, not just an employee. Even when the environment around me is stressful, remind me that You are right here with me, just as You were with Joseph in prison. Give me the strength to give You my best work. Let Your kindness flow through my words and actions. Help me to love the coworkers who are hard to love, honor my superiors, and bring peace into stressful situations. May the people I work with see something different and positive in me and be inspired to seek You themselves. I commit all of my work to You and trust that You are using me for Your eternal purposes. Thank You, God. Amen. Want More?

There's power in the name.In this full keynote from Day of Excellence, Kelly Cardenas delivers a powerful message about identity, insecurity, confidence, and the incredible transformation that happens when you understand—and fully embrace—the name you were given.What if the things you've spent your life trying to hide aren't actually weaknesses?Kelly challenges the audience to fall in love with their insecurities—because when you stop being ashamed of the things you see as flaws, you discover something powerful: most people were never thinking about them in the first place.But the deeper message is about your name.Your name carries meaning.Your name carries identity.Your name carries possibility.And when you begin to understand the name you were given, embrace what it represents, and live up to it, something changes.That's when the magic happens.This keynote is a reminder that excellence isn't about becoming someone else. It's about becoming more fully who you were created to be.There is power in your name.The question is: Are you living up to it?Book Kelly for your next event - Click here#KellyCardenas #DayOfExcellence #TheVIBE #Leadership #PersonalDevelopment #Confidence #Identity #Insecurity #Purpose #Excellence #KeynoteSpeaker #Motivation #VIBEMethod #Inchstones

Don’t miss this massive channel shift! Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ In this episode of the Ultimate Partner Podcast, host Vince Menzione sits down with Alexandra Zagury, Corporate Vice President of Channels at Microsoft, to explore ecosystem shifts, partner-led growth, and AI transformation. https://youtu.be/9jrSGX5bM90 Key Takeaways Microsoft’s telemetry and propensity data offer unprecedented insights that many partners are currently failing to unlock. Partners must evolve past basic licensing models and build comprehensive managed service stacks across the entire customer lifecycle. Establishing an AI Center of Excellence on the Microsoft platform is critical for capturing future market share and technical intensity. The modern tech ecosystem demands a shift from product-led growth to true partner-led growth driven by multi-partner collaboration. Renewal engines targeting 110% to 125% retention require an always-on motion starting well in advance of contract expiration. Investing in sales readiness and precision velocity training ensures that end sellers can effectively articulate the value of the Microsoft platform. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags Microsoft, telemetry, Hyperscalers, channel, small medium enterprise, telcos, hosters, SSPs, Cisco, CSP, agentic GTM, propensity data, SPX, PUPP, cloud descent, MSPs, managed XDR, Agent 365, skilling, co-sell, renewals, flywheel, AI Center of Excellence, enterprise Transcript Alexandra Zagury Audio Podcast [00:00:00] Alexandra Zagury: One of the things that I think is the best kept secret at Microsoft is the telemetry that we offer our partners. [00:00:08] Vince Menzione: You can feel it happening. The ecosystem is shifting beneath us, the way Hyperscalers are partnering, how AI is remaking the channel and what it means to win in 2026. Welcome to the Ultimate Partner Podcast. [00:00:22] Vince Menzione: I’m Vince Menzi, own your host, and each week I sit down with leaders at the intersection of technology. Partnerships and outcomes. The voices shaping how ecosystems actually work. We talk about what’s real, what’s changing, and what it takes to lead in this era where the partner channel isn’t just part of the strategy. [00:00:41] Vince Menzione: It is the strategy because being in the room changes everything. Let’s [00:00:46] Guest: start. [00:00:50] Vince Menzione: I am thrilled because I get to have a leader that is somewhat new in role and is the corporate vice president of channels for Microsoft. And so Alex is here to, is joining us for the first time at Ultimate Partner. I’m thrilled to have you. Thank, thank you so much. Thank you so much. Welcome, welcome. [00:01:14] Vince Menzione: Thank you. Thank you. You and I are gonna be in the center seat in the middle. Okay. Yeah. Yeah. We wanna. So I am thrilled. Um, you’re relatively new in your role at Microsoft. [00:01:24] Alexandra Zagury: Seven months. [00:01:25] Vince Menzione: Seven months, [00:01:26] Alexandra Zagury: yes. [00:01:26] Vince Menzione: Wow. That’s a, that’s a crazy. So take us through, ’cause for those who don’t know you, but a little bit of an introduction, your title, your role, CVP, and uh, your remit. [00:01:37] Vince Menzione: Let’s talk about that and what your organization is focused in, in your mission. Yeah. [00:01:41] Alexandra Zagury: So hi everybody. Really exciting to be here. Thanks for the invitation, Vince. I always love to be with partners and with the channel. So my, I came to Microsoft to lead a new role, which we call Global Channel Sales, and it was part of the strategy of Microsoft to really bet on the growth in small, medium enterprise. [00:02:04] Alexandra Zagury: With the channel partner led growth. So my remit is really to lead our managed partners, but also to lead the strategy when it comes to the channel. Very specifically looking at the telcos, the distributors, the hosters. The sis and, uh, the SSPs of course. And, and so my role can be summarized in one word growth, and that’s what we do every single day is map our ambition to your ambition and figure out how we actually conquer this age of ai. [00:02:40] Vince Menzione: It’s a pretty big role. It’s a pretty, you know, I forgot about hosts ’cause we don’t, we don’t talk about them as much these days in the cloud. [00:02:48] Alexandra Zagury: Still a lot [00:02:48] Vince Menzione: of opportunity. You’ve got, and you’ve got all the telcos as well, which are pretty significant organizations, right? Lumen Field, just around the corner. [00:02:56] Vince Menzione: Mm-hmm. Right up the. Right up, I said across the river, but it’s across the pond in Seattle. And, uh, what does that look like from an organization perspective in terms of dollars? Are you allowed to disclose numbers? [00:03:08] Alexandra Zagury: No, we [00:03:08] Vince Menzione: don’t talk numbers. Okay. And, but you have a long career in this type of environment, in this role. [00:03:15] Vince Menzione: 10 years at Cisco, right? [00:03:17] Alexandra Zagury: Mm-hmm. [00:03:17] Vince Menzione: Tell us a little bit more about your background, [00:03:18] Alexandra Zagury: please. Yeah, sure. Um, well I started out as a, a sales leader. Uh, actually I started out in banking, if you wanna go all the way back. Um, but I fell in love with the channel actually, when I was at Yahoo, believe it or not. Wow. [00:03:32] Alexandra Zagury: Because it was the first interact sales model that I had the privilege to operate in, and I really understood. Stood the power of going through a channel. And then I was at Blackberry where I, I, I also, um, well had various sales leadership roles, but our model was all through, was all through the channel. [00:03:51] Alexandra Zagury: Yes. Um, some startups and then help [00:03:54] Vince Menzione: in those days too, right? [00:03:55] Alexandra Zagury: Yeah. It was all sps and I learned from Jim Balze the channel fundamentals. So, um, and then ended up, of course, at Cisco the last. Nearly 11 years, which I think is also one of the greatest channel companies. Yes. And really has thrived in a partner, partner led growth, and in a partner led model. [00:04:12] Alexandra Zagury: And so when, when Microsoft called, I mean, this was just the opportunity of a lifetime. To lead the channel during an era where we’re all getting disrupted, we’re all having to blueprint new systems, new ways of working, where go to market is getting identified, and we’re all having to figure out how to become customer zero ourselves, but then also how to go to market. [00:04:36] Alexandra Zagury: With, with agents. And so this was the, the most exciting time that I could think of to join the Microsoft ecosystem and really take us to the next level. [00:04:44] Vince Menzione: Well, your background is perfect for this. I, I, Rodney Clark is a friend, has been a guest on the podcast and in, in the studio, and I think of Cisco is the quintessential channel company. [00:04:56] Vince Menzione: Like when I think about how channel got created and how it worked well, it was always Cisco that did it. So give us like your perspective now, like seven plus months and like how does this feel like you’ve You’ve got a big remit and, uh, various, uh, routes to market. We’ll call them, uh, channels to market. [00:05:14] Vince Menzione: So take us through a little bit of that, like Yeah, sure. [00:05:16] Alexandra Zagury: Describe [00:05:16] Vince Menzione: the transition, what it’s been like [00:05:18] Alexandra Zagury: for you. So one of the things we’re focused on is supporting the channel through the transformation, and we look at it in a couple of lenses. The first lens is really helping the channel become customer zero. [00:05:29] Alexandra Zagury: We really believe that the partners that invest in. Actually identifying their own processes and their own go go to market are the channels, are are the partners that it can actually win because if you are using it, you’re gonna be able to sell it. The second layer is all about technical intensity, and I’m very passionate about this because I see it from two lenses. [00:05:51] Alexandra Zagury: One is. I would like each and every of our partners to lead in building an AI Center of Excellence based on the Microsoft platform. It is a unique opportunity. I can give you lots of numbers, right? We’ve all heard about the trillions of agents that are gonna be here by 2030. We’ve all heard about the tam. [00:06:12] Alexandra Zagury: I mean, our TAM is going from 777. Million to over a billion, uh, to over a trillion. I, it’s, the numbers are just enormous, insane, right? Over half a billion of customers in our base that are using, that are, that are based already on the Microsoft platform. So all the goodness of our IU IQ platform can be unlocked with all the services that the partners can build. [00:06:36] Alexandra Zagury: So investing in that technical skilling and building those practices are gonna be, is gonna be essential. The third part. The third pillar is all about ag agentic, GTM. So once you’re actually using, uh, the Microsoft platform, you’re gonna have to reimagine all your business’s pro processes, your sales processes, and the more that you are integrated into how we do, how we do things. [00:07:00] Alexandra Zagury: One of the things that I think is the best kept secret at Microsoft is the telemetry that we offer our partners. Yeah. I mean, it’s unbelievable. I’ve never seen the quality of propensity data. And now I’m gonna give you the ABCs, which is please, A SPX, which is where we get all our copilot data, PUPP, which is our proposal upsell, uh, planner, right, cloud descent, where you can actually get your next action directly to your sellers. [00:07:27] Alexandra Zagury: There is just so much goodness that we give, which is part of our, our investment in partners. Which takes me to the fourth pillar, and that is all about value alignment and one of the things that I’m very focused and I bring with me from, from Cisco and the work that I did with MSPs is really thinking through what is that value exchange between us and the partner. [00:07:49] Alexandra Zagury: I believe that I’m in the business of earning your trust. Earning your preference. And, and, and we do that by really mapping that value alignment. So not just, one of the things that the whole industry has copied from Microsoft is really looking at our incentives across the customer lifecycle. Yes. So really mapping the value alignment across the customer lifecycle, not just at the point of the deal. [00:08:13] Alexandra Zagury: ’cause that was the whole purpose of CSP. That’s right. The investments we make in tele telemetry, the investments we make in our go-to-market assets and having those bi-directional feedback loops so that we can be continuously improving. So those are sort of the things that I’m thinking about every day. [00:08:29] Alexandra Zagury: There’s a couple of others as we lead and support you in this transformation. ’cause I think of my job as to supporting and driving growth with you so that we have that joint ambition. But also supporting the transformation that both of us are on this journey. [00:08:44] Vince Menzione: And Microsoft was the first with Jay McBain was with us yesterday, and we talked, we’ve talked about this before, but you were the first company to take and look, get rid of the old metal systems, right? [00:08:55] Vince Menzione: The bronze, silver, gold, mm-hmm. And move to basically a point system for partners so that they can come at it from a kind of a global perspective on how they drive success. What was, um, what did you learn about this partner community, your first months that you didn’t expect? [00:09:12] Alexandra Zagury: Can I say something controversial? [00:09:14] Vince Menzione: Absolutely. Okay. [00:09:14] Alexandra Zagury: I love, [00:09:14] Vince Menzione: we love controversial, [00:09:15] Alexandra Zagury: so I think one of the things that I was surprised was that I didn’t see all the partners really unlocking the value of CSP. Yeah. What do I mean by that? When Microsoft moved to the Point System, and I was on the other side, really, I was so jealous of CSP when I was running managed services. [00:09:34] Alexandra Zagury: Here’s an offer that is for partners, for Partner that gives you that initial. Guarantee in terms of the margin that helps you throughout the customer life cycle with all the incentives and, and programs that we have. And I didn’t see, I mean there are some partners, but I was surprised not seeing more partners really building their value stack and their services across the lifecycle. [00:09:59] Alexandra Zagury: And I think there’s such a great opportunity now to do that. That was one of the most surprising things I thought. Oh my gosh, there must be so many, so many services stack, so many people really unlocking, unlocking that, that value. That was a, that was a little bit surprising. [00:10:14] Vince Menzione: Why? Why do you suppose, why do you suppose that was happening? [00:10:17] Alexandra Zagury: I think some of the things that we were listening here, there’s some, sometimes complexity. There are things that we still have to. Get better on, and I’m one of the first ones to say that like our partner experience, we have, um, you know, a lot of focus right now on partner center and ensuring that we’re identifying it. [00:10:36] Alexandra Zagury: I don’t know if I can say it, but, you know, one of the things that we’re looking at is replicating internally. We have Agent J. That supports our sellers through the sales process. Nice. We’re looking at having something similar for our partners. Very cool. Getting some claps there. So, yeah, so, uh, I think, you know, that I, some, there are some lockers that we, we have to acknowledge a lot of them are operational and comes with being a 50-year-old company. [00:11:02] Vince Menzione: I, I’ll give you my perspective too. I wanna get your thoughts on this. ’cause I got to, I’ve gotten to know this MSP community, which is a, you mentioned managed services and that, um, I think that some of them, well, I think Microsoft is leaning in, in a much bigger way. Um, we had Jose on stage yesterday and just the, the energy around the room, there he is, he’s back here. [00:11:23] Vince Menzione: The energy in the room around the MSP community is palpable and it maybe it wasn’t there a few years ago. Maybe some people got off the bus, so to speak, like they weren’t really paying attention mm-hmm. To all the change and all the investments. That you men, you’re mentioning or being made to support this, would you, what would you say about that? [00:11:42] Alexandra Zagury: Yeah, I’d say that that that is correct, but I’d also say that what I learned, you know, leading MSP at Cisco was that. All the stars have to be aligned, right? And if one thing is not right, if you don’t have product market fit, if you, if you, if you don’t have a good way to, uh, consolidate your offer, if you don’t have that investment in practice development, like there’s a series of things that we need to get right. [00:12:07] Alexandra Zagury: And I think Jose and I spent a lot of time thinking through those things and we’re, we’re ready to, to welcome the community and specifically around security. I mean, that was the second thing that I was really surprised because I lost so many deals on the other side to Microsoft, and I was like, and then I come on this side and I’m like, there’s all this opportunity everywhere. [00:12:28] Alexandra Zagury: I look underneath this chair, this opportunity, and I’m like, why are people not going after it? There is the opportunity to build managed XDR solutions, the opportunity to reinvent the song. There’s, there’s just so much opportunity and I think people get so stuck in the. Just thinking of it from a licensing model and not thinking it from the, the full on end-to-end value that you can then unlock through the best licensing model on the planet. [00:12:55] Alexandra Zagury: And so, look, we’re here, we’re, we’re ready to talk to all of you and, and really figure this out ’cause we are gonna place really bet big bets next year on ensuring that we’re growing with the MSP community. [00:13:08] Vince Menzione: So what are you personally focused on in changing Microsoft to drive this. [00:13:13] Alexandra Zagury: Well, uh, I don’t know. [00:13:14] Alexandra Zagury: Changing is a, is a, is a big word. Well, I like evolution, change, [00:13:17] Vince Menzione: evolution, evolving. [00:13:18] Alexandra Zagury: You know, I [00:13:19] Vince Menzione: transition. [00:13:21] Alexandra Zagury: I think there is, there is a couple of things that I’ll say that one of the things that I, I’m really focused on right now, the first one is skilling. We’re at a time of such transformation. That investing in skilling, and if you look at our skilling model, it has four pillars. [00:13:37] Alexandra Zagury: The first pillar we’re best in class, in which is certification specializations, and making sure that our ecosystem is certified to go to market. The second one, which we call project ready. It’s sort of how we help you, uh, technically skill the folks that sit in your practices. And there’s more work to do there, and there’s more that you can learn about how we can actually help you. [00:13:59] Alexandra Zagury: And then the middle part I’m obsessed with right now, which is sales ready and tech sales ready. So it is ensuring, because AI is new for everybody. Yes. It’s a muscle, it is a proposition that you have to sell it’s value that you’re selling. I, I love what the gentleman from Lenovo was talking about. It’s, it’s that CSB always on motion. [00:14:21] Alexandra Zagury: Yes. And so really getting very crisp to the end seller at the, at the reseller. For example, at the end, seller at the partner about why Microsoft. Why now, how do I sell and how do I win? And giving them the assets, the competitive battle cards, the, the, the ability to end objection handling all these. Great, we have them. [00:14:45] Alexandra Zagury: I mean, the amount of content we have, but it’s about doing it at what I call precision velocity. [00:14:51] Vince Menzione: Precision [00:14:51] Alexandra Zagury: velocity, right? Which is this concept of how do we get very precise at a persona level. So that we get the velocity of impact. And so I’m, I’m very obsessed with that right now. And there’s two other things I’m very obsessed with, right? [00:15:04] Alexandra Zagury: The other one is this practice building, ensuring that we are together building these AI centers of excellence, um, especially for all our managed partners. This is something that I’ve put on, uh, every single PDM in our org is gonna, is gonna be talking about that. And then the third one is one that I find super interesting, which I think all of us. [00:15:25] Alexandra Zagury: Have a lot of work to do, which is partner to partner. [00:15:29] Vince Menzione: Yes. [00:15:29] Alexandra Zagury: If we look at a customer outcome, thank you. A customer outcome is built of many partners, right? There’s so many different touch points. I think some folks talk about seven partners in, in a customer outcome, and so how do we actually. Use agents, use agent solutions to suddenly unlock this opportunity because most of the time you’ll see an SSP with an si, maybe an ISV in the middle of a transaction to deliver on that customer outcome. [00:16:04] Alexandra Zagury: Yes. So what can we Microsoft do? And I’d love ideas, right? I haven’t cracked this. I don’t think the industry has completely cracked this. It’s more of a, a science than, than, well, more of an art than it is a science today. So that’s the third thing that I, I, I’d love to really improve and, and get better at. [00:16:20] Vince Menzione: I wish you got to see my slide earlier. ’cause I had the seven seats. I had this, I had the seven partners surrounding the customer. Customer is able to make their decisions now because with their cloud commitments [00:16:31] Alexandra Zagury: mm-hmm. [00:16:32] Vince Menzione: They’re in the, they’re in the seat where it used to be. I would rely on the partner to tell me what to do. [00:16:38] Vince Menzione: I, I’m cobbling together the best solution for my organization. Based on the trusted partners, to your point, those seven seats, and that’s partner to partner action. And Jay McBain was here yesterday and he took us through a great example. It’s AstraZeneca, that Microsoft won AWS, thought they were gonna win the deal, and then there were Microsoft partners in involved. [00:17:00] Vince Menzione: And the, the decision was made in December, but the deal didn’t happen until July. And that whole process was because all these different partners showed up. And influence the decision and the solution areas for that customer. [00:17:12] Alexandra Zagury: Yeah, that’s the best example of PLG partner led growth in action, which I think, again, that is the other thing that I’m super excited about is that actually p proving in the AI era that it’s about PLG as partner led growth, not the other PLGI. [00:17:31] Vince Menzione: I love that. I love that. Instead of product led growth, it’s partner led growth. So I understand there’s three layers that you’re very interested in that you want, you were gonna take us through today. Okay. Do you know about this, [00:17:44] Alexandra Zagury: the layers [00:17:45] Vince Menzione: of we have, uh, copilot chat. Oh, yes. 365 and, and agents. [00:17:49] Alexandra Zagury: Yeah. [00:17:50] Vince Menzione: From a product perspective, I thought maybe, [00:17:51] Alexandra Zagury: yeah, sure. [00:17:52] Alexandra Zagury: This is, I mean. This is the, uh, advantage of choosing the market Microsoft platform. Yeah, so as you look, look at it, there’s, there’s definitely different options, but when you look at Microsoft, what’s really, really interesting is that we have all the, all the layers. There’s no AI without data, and we’ve got that data foundation. [00:18:15] Alexandra Zagury: We also have the intelligence data foundation, right? Then we’ve got the, the layer of actually building those AI agents, and then the last layer that we have is actually the experience or the application layer. So when you look at our platform is a completely integrated platform with the different choices. [00:18:35] Alexandra Zagury: We are not behold, beholden to one LLM or another LLM. You’re actually able to bring your data and, and bring the LLM that you want to deliver on the, on the outcomes that you need. And I think that is very, very unique about our proposition. Yeah, I [00:18:50] Vince Menzione: agree. [00:18:50] Alexandra Zagury: But the other thing that is unique, it’s the most exciting product out there. [00:18:55] Alexandra Zagury: Agent 3, 6 5, our own oh oh seven. It really is a differentiated proposition that every single partner can build services around. Starting with your advisory services, tell me customer, what is it that you are thinking of? Then you actually move on to thinking about security because again, just like there’s no AI without data, you have to start with that data foundation. [00:19:24] Alexandra Zagury: There’s no AI without security and no security without ai. And so really thinking through how, uh, agent 3, 6, 5, I love it. I get these claps once a, I love, love really thinking about how Agent 3, 6 5 really unlocks, not only. A security budget, but an observability budget because you can do both. You are talking to both, uh, folks at the customer, right? [00:19:47] Alexandra Zagury: You can actually start talking about how you’re gonna actually govern all of these agents, manage all of these agents, but also there’s the observability layer, which is gonna tell you what actually can you do? How can you actually deliver on the outcomes that we all want from ai, which is productivity. [00:20:05] Alexandra Zagury: Experience and efficiency and all the other things. So I think this is the biggest opportunity this channel has ever seen, and every single partner is gonna have to make a choice on what platform they’re gonna lead with, and we believe it should be ours because it is completely integrated across these three layers with our very own oh oh seven. [00:20:30] Vince Menzione: I wanna get your perspective, but it feels like many of these partners in the MSP community are stuck at that CSP level. We were having this conversation about getting through that, coaching ’em through it. What would your be your perspective on that? [00:20:44] Alexandra Zagury: Um, I’d say, uh, use this moment to unlock that opportunity. [00:20:50] Alexandra Zagury: First off, invest in your skills. Get your, get your team skilled and, uh, on Microsoft, build your center of excellence. Map out your strategy where actually you’re gonna monetize and use all the different assets that we have. And if you are being really, um, I mean, most of them are serviced through a distributor. [00:21:12] Alexandra Zagury: Make your distributor accountable for supporting you in packaging the offers and giving you the, uh, information that you need in terms of skilling. And then in terms of co-selling, again, distributor has a lot of tools that can help you understand how to unlock the co unlock, the co-selling opportunity with Microsoft. [00:21:35] Alexandra Zagury: I think that’s another really big competitive advantage that Microsoft has. When, uh, Microsoft changed what it started by, by, by changing its strategy. I think clarity is kindness. We were very, very clear that where we want, we wanted partners, of course, to play an enterprise with a services stack, but we were very clear that we were betting on a partner led growth in small, medium enterprise, right? [00:22:03] Alexandra Zagury: And so we’ve built our whole operating system. Around that. And so I think it’s really about finding the information that you know you want, planning your strategy, getting skilled and go to market with us. Our co-sell Advantage is very, very unique. It is one of the only companies that has the sales teams completely aligned because CSP is our hero motion. [00:22:29] Vince Menzione: So being with a customer through the journey on CSP, but also renewals are a big component of growth. Talk to us about that. [00:22:36] Alexandra Zagury: Yeah. Renewals are, uh, a machine and an engine that is just absolutely beautiful. It’s your [00:22:42] Vince Menzione: flywheel. [00:22:43] Alexandra Zagury: It is your flywheel. Um, and it is the gift that keeps on giving. We, of course, have a very focused, um, and in fact, one of the things that I’ve done since. [00:22:52] Alexandra Zagury: Uh, since we’ve started, it started a very focused motion in terms of looking at our renewals. We have very specific targets. We, we like to see a renewal at 110% at the moment of renewal. And then we like to see a motion, t plus three, T plus six. That gets us to that a hundred and and 25%. But what we’ve also found out is that this needs to be an always on motion. [00:23:18] Alexandra Zagury: So one of the things that we’re doing is using this concept of precision velocity becoming very rigorous. ’cause we have all the data. Yeah. In terms of what is that next action, and really looking at starting that renewal process, we see that the partners that are able to reach the targets are the ones that start at T minus. [00:23:36] Alexandra Zagury: Six, maybe T minus three, you’re cutting it, but T minus six. And really building that constant motion, getting out in front Yeah. With the customer is really important. And then of course, we now even have these amazing go back motions, uh, with, with our partners where we actually, after the renewal, we go and. [00:23:56] Alexandra Zagury: The renewal was not at the target. We just constantly keep on going. Uh, going back with the, with the partners and we’ve unlocked a, a bevy of data. We, our operating model, we call it the pods, where the PDM sits at the center and orchestrates it with all the different roles that we have. And so we now have a very systematized moment, uh, motion of how to do the renewals. [00:24:18] Vince Menzione: So for the partners in the room, what’s one investment that they should make and what should every partner in the room do differently? Going into, uh, July 1st. [00:24:27] Alexandra Zagury: Well, I think the first thing, remember, CSP is our hero motion, so really for, uh, real, really focused on that. But the one investment, can I say two? [00:24:38] Vince Menzione: Please, please. [00:24:38] Alexandra Zagury: Your time. The, the first one is skilling, right? This is the time. [00:24:43] Vince Menzione: Yeah. [00:24:43] Alexandra Zagury: Technical intensity is super, super important, and really making those investments in skilling not only from a practice perspective, your your, your technical practice, uh, teams, but also from a sales readiness perspective. [00:24:59] Alexandra Zagury: This is a new muscle. It’s we’re all learning how to truly sell outcomes, and so getting your sales teams ready. Is is really important. And then the second one very tied to that is building your AI Center of Excellence based on the Microsoft platform. Because as we go into FY 27, you will see that the partners that prefer and grow with us are the ones that will see the investment come to them. [00:25:28] Vince Menzione: So I want to use the term front. I I, I’ve been avoiding the term frontier firm, but I think it is super critical. Everything I’ve heard today, like you need to be customer zero. You need to get in train, advance on it and go build against it. [00:25:41] Alexandra Zagury: Absolutely. Well, if you had, let me a third, I would’ve said customer zero. [00:25:46] Vince Menzione: You have it? Alright. We have less than a minute. Would you be okay if we ask for like maybe one question? Yeah, absolutely. We’ll do like one, maybe two. So good to have you by the way. Thank you, Vince. So nice to have you here. [00:26:04] Vince Menzione: I think we did such a good job. Oh, here we go. Here’s, here’s fun. A mic is coming your way. [00:26:20] Vince Menzione: Thank you. Here we go. Okay. [00:26:22] Guest: So we’ve been very keen on, um, skilling our people, and I still find it very hard to get all of the information out of Partner Center to get a complete global view. Are you and your team thinking about maybe having an MCP server access and having a real portal working with that data? [00:26:41] Alexandra Zagury: You just touched on one of our areas of improvement. Absolutely. In fact, um, thank you for, stay tuned for holding us accountable to that. That is definitely one of the things that we’re working on is how to integrate skilling hub into partner center. Right. As most of you will know, there are it Qs, and so that’s one of the things that we are definitely prioritizing, but thank you for holding me accountable to that one. [00:27:09] Vince Menzione: Awesome. [00:27:13] Vince Menzione: We have one more back here, David. I see. We wanna see how fast they can move that microphone across the room. Relay system here. The relay team. There we go. [00:27:25] Guest: That was excellent, Alexander. Thank you. And welcome. [00:27:28] Alexandra Zagury: Thank you. [00:27:29] Guest: Can you point to a specific example? ’cause I think it’s so critical what you highlighted just the skill piece and the customer outcomes piece. [00:27:35] Guest: Right. Can you point to a specific example of a story that you really love that highlights, uh, customers lighting it up with ROI. [00:27:44] Alexandra Zagury: Yeah, I think, you know, we’re, we’re, we’re a platform, so I just saw a win wire. Like at Microsoft, we get these win wires all the time about how an SSB actually won a, a deal against one of these big AI only companies. [00:28:00] Alexandra Zagury: And it was really about selling the full platform, right? Yeah. Because if, if you, if you put a full platform against an LLM proposition, I mean, the full platform really stacks up because it’s completely integrated. It’s not behemoth to one, you’re not making a bet on one company. And it really highlighted our mantra around trust and intelligence. [00:28:24] Alexandra Zagury: The customer was able to see, they, they were an M 365 customer, so all their iq, all their intelligence was already there. They knew that they, there were guardrails against it. They had a problem with shadow ai and by actually standardizing on copilot and going on that journey from copilot paid to agents, they sue the, they saw the full, uh, value proposition. [00:28:49] Alexandra Zagury: And so we won that deal and it was one of the. First E seven deals that we won, so it was great. [00:28:55] Vince Menzione: Fantastic. Great. Congratulations. [00:28:57] Alexandra Zagury: Thank you [00:28:58] Vince Menzione: Alex. I am so honored and thrilled that you got, you chose us to be your I I would say the first big Yeah, absolutely. Presentation in front of the partner community. [00:29:07] Vince Menzione: I’m so excited to have you. [00:29:08] Alexandra Zagury: Thank you [00:29:09] Vince Menzione: guys, and hopefully many more times ahead with us. [00:29:10] Alexandra Zagury: Absolutely. Invite me at anytime. [00:29:12] Vince Menzione: Okay. Well, thank you [00:29:13] Alexandra Zagury: so much. [00:29:14] Vince Menzione: Thank you. So great [00:29:15] Alexandra Zagury: to have you. Thank [00:29:16] Vince Menzione: you so much. Thanks for listening to The Ultimate Partner Podcast. If today’s conversation resonated, share it with a partner leader in your network. [00:29:26] Vince Menzione: Subscribe where you listen, and head over to the ultimate partner.com. For show notes related content and the resources for this episode. And if you haven’t already, now’s the time to register for the Ultimate Partner Live Event in Reston, Virginia, October 26th through October 28th. Until next time, keep showing up in the rooms that matter because being in the room changes everything.

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This week, the Trump administration announced that $2 billion will be given to faith-based organizations providing humanitarian aid, including World Vision, Samaritan's Purse, and Compassion International. We're re-airing a segment in which Mindy Belz discusses the shuttering of USAID during the second Trump administration and why the US has historically offered help abroad. Then, President Trump nominated a new inspector general for the Department of the Interior, who will oversee any review of the recent controversy surrounding the Lincoln Memorial Reflecting Pool renovation. Trump nominated Dennis Kirk, an author of The Heritage Foundation's Project 2025. We revisit a conversation between Mike Cosper and David Graham, author of The Project, about the policy ideas behind Project 2025 and how the administration has been enacting them. Finally, tradwives are having a moment, thanks in part to the summer's popular book Yesteryear. Nicole Martin, Russell Moore, Mike Cosper, and Clarissa Moll discuss the phenomenon of tradwives and theobros, as well as how to discern what is genuine and offer true hospitality. REFERENCED IN THE SHOW: After Aid Cuts, US Announces $2 Billion for Christian Groups - CT Emily Belz The Project: How Project 2025 is Reshaping America - David A. Graham GO DEEPER WITH THE BULLETIN: Join the conversation at our Substack. Find us on YouTube. Rate and review the show in your podcast app of choice. ABOUT THE GUESTS: Mindy Belz is a journalist who has covered wars and victims of conflict in Afghanistan, Syria, Iraq, Sudan, and the Balkans. She recounts some of her experiences in a 2016 award-winning book, They Say We Are Infidels. She is the former senior editor at World magazine and has done writing and editing for Christianity Today. David Graham is a journalist based in Durham, North Carolina. He is a staff writer at The Atlantic, where he covers politics, criminal justice, music, and other topics. His coverage of the 2020 presidential election won the 2021 Toner Prize for Excellence in National Political Reporting. He was previously editor of The Atlantic's politics section, which won a Webby Award. Nicole Martin serves Christianity Today as President and CEO. She has more than 25 years of nonprofit, academic, ministry leadership, and church engagement experience and has served at CT since 2023 as Chief Impact Officer and most recently Chief Operating Officer. ABOUT THE BULLETIN: The Bulletin is a twice-weekly news analysis podcast from Christianity Today, with editor-at-large Russell Moore. Each episode offers commentary on current events and headlining news with a roundtable of premier guests, and shares a Christian perspective on issues that are shaping our world The Bulletin listeners get 25% off CT. Go to https://orderct.com/THEBULLETIN to learn more. “The Bulletin” is a production of Christianity Today Host: Alexa Copeland Associate Producer: Alexa Copeland Editing and Mix: Kevin Morris Graphic Design: Rick Szuecs Music: Dan Phelps Executive Producer: Erik Petrik Senior Producer: Matt Stevens Learn more about your ad choices. Visit podcastchoices.com/adchoices

I have the tremendous pleasure of welcoming to the show an incredibly talented and respected writer, educator, and journalist, Phyllis Karas! Phyllis Karas is a professor of journalism at Boston University, a stringer for People Magazine, and the author of ten books.  Brutal-- The Untold Story of My Life Inside Whitey Bulger's Irish Mob was a NYT bestseller; The Onassis Woman, was the subject of a Dateline NBC Special.  Her work has appeared in Vogue,  Miami Herald, Boston Magazine and Moment Magazine,where her story on Kosher Slaughter received the Simon Rockower Award for Excellence. She has been interviewed on Extra, Access Hollywood and Hard Ball. We are going to chat about her latest offering, a deeply personal account.  "Curse of the Blumenthals", the history of one close-knit New England-based, Jewish American family and their dark relationship with alcohol, from bootlegging arrests in 1920s Providence, a drunk driver killing six members of their family in 1935, the 1954 murder of a Boston seamstress committed by teenager Ronnie Blumenthal, to Ronnie's death and burial in 2012 in an unmarked pauper's grave, ending the curse. New York Times bestselling author Phyllis Karas is on this episode of Necronomicast! Phyllis Karas Official Website "Curse of the Blumenthals" available at Amazon Support Necronomicast at "Buy Me A Coffee"!  Thank you!

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When you decide to grab a bite to eat, do you think about how to feed your gut microbes? Most of us don't. Even if we did, their only means of stating their preferences is somewhat after the fact. Do you end up feeling less than well? Perhaps the denizens of your gut aren't happy. In this episode, we consider how to support your microbiota and whether that can reduce the inflammation that seems to accompany modern life. At The People's Pharmacy, we strive to bring you up‑to‑date, rigorously researched insights and conversations about health, medicine, wellness and health policies and health systems. While these conversations intend to offer insight and perspective, the content is provided solely for informational and educational purposes. Please consult your healthcare provider before making any changes to your medical care or treatment. How You Can Listen You could listen through your local public radio station or get the live stream at 7 am EST on Saturday, August 15, 2026, through your computer or smart phone (wunc.org). Here is a link so you can find which stations carry our broadcast. If you can't listen to the broadcast, you may wish to hear the podcast later. You can subscribe through your favorite podcast provider, download the mp3 using the link at the bottom of the page, or listen to the stream on this post starting on August 17, 2026. Feed Your Gut Right to Fight Inflammation Dr. Will Bulsiewicz is a gastroenterologist who urges all of us to focus on a healthful fiber-rich plant-strong diet to maintain our microbiome in good shape. He has described his own evolution from a busy medical student relying heavily on processed food products to a whole-food plant-based enthusiast. Eating a wide variety of plants is one of the easiest ways to make sure we are getting the nutrients our gut microbes need. Why are the trillions of microbes in our large intestine so important? Dr. Bulsiewicz (aka Dr. B.) shares the story of a patient who was overwhelmed by a serious C. diff infection. A course of clindamycin for a skin infection had decimated her normal microbiome and left an open field for C. diff to flourish. Instead of treating her with surgery and even more potent antibiotics, Dr. B. and his colleagues utilized a fecal transplant. She got poop from a healthy person into her colon and left the hospital a few days later in good health herself. What Is the Link Between the Microbiome and the Immune System? Inflammation is one of the primary signs that the immune system has gone into action to fight off a perceived foe. There is a close relationship between the gut microbes, the gut barrier and the cells of the immune system. Between 70 and 80 percent of immune system cells are present in the gut (Nutrients, March 9, 2021).  There is just one layer of cells in the gut barrier, firmly attached to each other through tight junctions. If those tight junctions break down, pathogens and toxins can get from the gut into the bloodstream and activate the immune system into creating inflammation Medicines That Harm the Intestinal Barrier Diets that are high in salt have a negative impact on the integrity of the intestinal barrier (Nutrients, Nov. 25, 2025). In fact, a diet high in salt can reduce the number of Lactobacilli in the gut by 90%. This also affects the permeability of the gut barrier, which can contribute to auto-immune conditions. When we asked about inflammatory bowel disorders such as Crohn disease or ulcerative colitis, Dr. B. told us he thinks it's a mistake to classify them as auto-immune conditions. Instead, he suggests we should consider these conditions as due to the immune system rejecting the microbiome. Some of them might be initiated and perpetuated by failures in the gut barrier that allow certain organisms or their toxins into systemic circulation. A number of medications can also harm it, most notably the nonsteroidal anti-inflammatory drugs (NSAIDs). Agents like ibuprofen, naproxen, celecoxib and meloxicam may disrupt the tight junctions that keep the intestinal barrier intact (Gastroenterology, Feb. 2018).  In some cases, they may also upset the balance of microbes. Four Keys to an Anti-Inflammatory Diet There are several different dietary patterns that allow you to feed your gut and fight inflammation. Good evidence supports a DASH diet, a Mediterranean diet, pescatarian, flexitarian, vegetarian and some vegan diets. We asked Dr. B. to summarize the four features healthful eating patterns share. They include adequate fiber, plenty of polyphenols, healthy fat and fermented foods (think of sauerkraut or kimchi). Fiber and Flatulence One drawback of a high-fiber diet is that when microbes in the colon ferment the fiber we can't digest, they produce gases. It has to go somewhere, or it will cause sensations of cramping and bloating. Consequently, fiber is often associated with flatulence. Dr. B. suggests that there may be more gas, and it may be loud, but it shouldn't be stinky. Smelly farts are born of sulfur, which is more common in a diet containing garlic, onions, crucifers like broccoli or cabbage, fish, eggs or meat. Plant-Powered Plus We wondered what might be included in the “plus” category when you feed your gut and fight inflammation. Dr. B. offers a few things that you might not expect in a book about diet, but they are related to reducing inflammation. One is to go outside early in the day, every day, to get your circadian rhythm in sync. Another is to maintain your emotional connections with family and friends. Still another, just as important, is to nurture your spiritual core. This Week’s Guest Dr. Will Bulsiewicz describes how a plant-powered diet can fight inflammation Will Bulsiewicz, MD, is a New York Times bestselling author, award-winning gastroenterologist and internationally recognized health expert. Dr. Bulsiewicz directs the Gut & Microbiome Center for Excellence, a physician-led executive medicine and telemedicine practice based in Mount Pleasant, SC. Dr. Bulsiewicz is the author of several books, including his latest book, Plant Powered Plus: Activate the Power of Your Gut to Tame Inflammation and Reclaim Your Health. His website is https://theguthealthmd.com/books/ The People's Pharmacy is reader supported. When you buy through links in this post, we may earn a small affiliate commission (at no cost to you). Listen to the Podcast The podcast of this program will be available Monday, August 17, 2026, after broadcast on Aug. 15. In this week's podcast, you get to peek into Dr. B's shopping cart. Are you buying the same vegetables he does? We also get insights on his favorite recipes for grains like farro. And we discuss the effect of coffee on the gut microbes. If you want to feed your gut to encourage certain microbes, remember that consistency is crucial. You can't eat a specific food once and expect it to make a difference. But consuming it several times a week will ultimately add up. We also discuss antidotes for flatulence, if you are interested in that. You can stream the show from this site and download the podcast for free. Download the mp3, or listen to the podcast on Apple Podcasts or Spotify.

In episode 265, Coffey talks with John Singleton about HR's long-standing identity crisis, the strategic skills the profession must develop to stay relevant, and how AI is reshaping both the work of HR and the way work itself gets done.  They discuss HR's decades-long reputation as a bureaucratic gatekeeper — from the 1996 Fortune critique through the 2025 revisit of "Why We Hate HR" — and what it means to function instead as a strategic confidant and ethical agent; the DEI whiplash as a case study in HR failing to provide compliant, data-grounded counsel when it mattered most; using PESTEL and SWOT analysis to advise on business expansion decisions including workforce availability and market fit; financial literacy as a critical and underdeveloped skill for HR professionals, including reading P&L statements and linking people decisions to EBITDA; the dangers of AI-powered auto-application tools flooding recruiting pipelines with unvetted, uninterested candidates; why AI should not replace human judgment in interviewing, candidate evaluation, and culture-fit assessment; the growing requirement for HR practitioners to understand AI governance, prompt literacy, output verification, and state-level AI employment legislation; the individual responsibility of HR professionals to own their own continuous learning when employers won't fund it; HR's emerging role as architect of human-AI workflow integration in partnership with IT and operations; and HR's internal identity crisis as the profession's biggest obstacle to earning the strategic credibility it seeks.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP265  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  John Singleton, SHRM-CP, is a fractional HR partner based in the Dallas-Fort Worth area, working 1-on-1 with Texas founders, business owners, and leadership teams on the people side of building and scaling. With 16+ years of HR leadership experience — including senior roles at Tata Consultancy Services, Coforge, and Mastek — John brings pattern recognition, strategic judgment, and a trusted vendor network to every engagement. His approach goes beyond handbooks and compliance. He serves as a confidante and strategic sounding board for the harder conversations founders face — the ones that don't fit neatly into an HR playbook. Whether it's navigating the compliance cliff at 50 employees, coaching a leadership team through a difficult hire, or being the calm voice on the phone when something unexpected lands, John's role is to be the person in the room when it matters most. Based in Waxahachie, TX, John founded Quick HR Solutions to give small and mid-sized Texas businesses access to senior-level HR partnership without the cost of a full-time hire.  John Singleton can be reached at   Your Website: www.quickhrtx.com  LinkedIn: https://www.linkedin.com/in/johnsingleton720   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.  Learning Objectives: Distinguish between HR as compliance gatekeeper and HR as strategic business partner, and identify the advisory behaviors — including data-driven counsel, financial fluency, and risk-option framing — that define the latter. Evaluate the compliance and reputational risks of AI-assisted recruiting tools, including auto-application platforms and resume-scanning systems, and articulate the human judgment elements those tools cannot replicate. Identify the technical, financial, and interpersonal skill sets HR practitioners must proactively develop to remain relevant as AI eliminates transactional HR work and expands the profession's strategic scope. 

One of the things I know about life is, it's filled with ups and downs.    It's one of the wildest roller coaster rides you'll take in your life.    Sometimes you'll make a little money.    Sometimes you'll make alot.    Maybe you'll be heartbroken, but only until you find the love of your life.    But you might have to date tons of people and almost lose yourself before you do so.    You may start a business only to lose it.    Let me make it easy for you to take the rollercoaster ride out of life........   Focus on the Push to Excellence..   Where do you start?    The GCode.    The code to greatness.    Being grateful for 5 things or people every single day   Working on your genetics by working out and eating healthily, taking care of your body   Being super efficient in your grind. The work you do. Creating systems and processes that make your job easier and make you more profitable.    Group; the people you hang out with more than anyone else. Your family.  Friends. Trusted business partners.    There is a formula to this thing we call life.    And it's all been figured out for you.    All you have to do is get committed and go get it!    About the ReWire Podcast   The ReWire Podcast with Ryan Stewman – Dive into powerful insights as Ryan Stewman, the HardCore Closer, breaks down mental barriers and shares actionable steps to rewire your thoughts. Each episode is a fast-paced journey designed to reshape your mindset, align your actions, and guide you toward becoming the best version of yourself. Join in for a daily dose of real talk that empowers you to embrace change and unlock your full potential.    Learn how you can become a member of a powerful community consistently rewiring itself for success at https://www.jointheapex.com/   Rise Above

This is our NEW RELEASE review podcast, ONE HOT TAKE.David Robert Mitchell keeps the catastrophe in the corner of the eye, where suburbia has always kept its violence, and lets the audience do the turning.Synopsis:The Platt family bands together to navigate their new surroundings after a cosmic event transports their suburban neighbourhood to someplace unknown.Sean BurnsSean Burns is a film critic for WBUR's Arts & Culture and a contributing writer at North Shore Movies and Crooked Marquee. He was Philadelphia Weekly's lead film critic from 1999 through 2013, and worked as a contributing editor at The Improper Bostonian from 2006 until 2014. His reviews, interviews and essays have also appeared in Metro, The Village Voice, Rolling Stone, The Boston Herald, Nashville Scene, Time Out New York, Philadelphia City Paper and RogerEbert.com.A graduate of New York University's Tisch School of the Arts, Burns was a recurring guest on the late David Brudnoy's WBZ 1030 AM radio show, and in 2002 received an award for Excellence in Criticism from the Greater Philadelphia Society of Professional Journalists. Currently a member of the Online Film Critics Society and the Critics Choice Association, he's also “the most annoyingest person ever,” according to his niece.WEBSITE: splicedpersonality.comTWITTER: @SeanMBurnsOne Heat Minute ProductionsWEBSITE: oneheatminute.comTWITTER: @OneBlakeMinute & @OHMPodsMERCH: https://www.teepublic.com/en-au/stores/one-heat-minute-productionsAdvertising Inquiries: https://redcircle.com/brands Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Are you managing your team just for today's results, or are you investing in their long term career growth? The most effective leaders know how to do both by adopting a mentor mindset. In this episode of Boss Better Now, Joe Mull continues his special summer series on the accountability tightrope. Listen in as he breaks down part three of the framework, revealing how to perfectly balance high performance standards with high employee support. Many managers struggle with onboarding and feedback, often resorting to assigning grunt work or trying to prevent every mistake. Joe shares a powerful example of what a perfect first day conversation looks like to set the stage for success. He details exactly how to shift into a mentor mindset where you assign real work of consequence, reframe mistakes as growth, and build deep employee commitment through earned prestige. What to Expect in This Episode: What is the Accountability Tightrope?: Joe recaps the core challenge of balancing high standards with supportive workplace relationships. The Perfect First Day Conversation: How to script a welcome message that builds trust and sets a standard of excellence right from the start. Defining the Mentor Mindset at Work: Why the best managers see people for their potential and focus on long term career growth over daily tasks. Stop Giving New Hires Grunt Work: How assigning work of consequence builds skill, confidence, and early contribution. How to Reframe Mistakes and Failure: Why great leaders coach thinking and judgment instead of just handing out all the answers. The Script for Difficult Feedback: How to frame tough performance conversations around an employee's potential so they feel supported instead of attacked. Building Employee Commitment through Earned Prestige: The psychological building block that gives employees a sense of worth and turns a new hire into a highly committed team member. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #leadership #management #toxicworkculture #teambuilding #workplaceculture #conflictmanagement #employeeengagement #motivation Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession. For more information visit joemull.com. Timestamps 0:00 The Employee Alliance 0:21 Welcome and Series Recap 1:35 The Perfect First-Day Boss Conversation 2:58 Setting a Standard of Excellence 3:52 Defining the Mentor Mindset 4:30 Stop Giving New Hires Grunt Work 5:05 The Script for Difficult Feedback 5:43 Managing for the Future and Working Alliances 6:40 Leadership as a Self-Fulfilling Prophecy 7:11 Building Commitment Through Earned Prestige 7:44 Why High Standards Need High Support

What if the real reason your best people leave has nothing to do with money, and everything to do with the first 100 days? In this encore of episode of The Game Changing Attorney Podcast, Michael Mogill welcomes Joey Coleman, client experience expert and New York Times bestselling author of Never Lose an Employee Again, to break down the 8 phases every team member moves through and what it actually looks like to build a workplace people refuse to leave. Here's what you'll learn: Why "new hire's remorse" kicks in seconds after someone accepts your offer (and how to counteract it) How to make a team member's first day so remarkable they can't stop talking about it when they get home What separates firms with true advocates from those who can't even get an internal referral If your onboarding still looks like a binder and a benefits form, this is your playbook for something better. (00:00:45) Introduction (00:02:49) Joey Coleman returns to the podcast (00:04:28) Why new hires quit in the first 100 days (00:07:05) Show, don't tell: proving you care about your people (00:08:27) The 8 phases of employee experience (00:15:45) The ROI of remarkable onboarding (00:17:34) Job postings that actually stand out (00:22:14) Notre Dame's legendary offer letter (00:29:51) Creating a remarkable first day (the JAM example) (00:35:14) Coworkers vs. colleagues (00:44:29) The 2-minute video challenge ---- Links & Resources: Never Lose an Employee Again by Joey Coleman Never Lose a Customer Again by Joey Coleman Tribute Yoko Co Bonusly Jim Kwik ---- Learn what sustainable growth can look like for your firm at crispcoach.com. ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O'Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 220. Excellence Wins: Become the Best in a World of Compromise with Horst Schulze 162. Radical Candor: How to Be a Kickass Boss with Kim Scott 7. Ditching the Drama & Creating a Culture of Excellence in Your Law Firm with Cy Wakeman

You're going to do the right thing and get kicked in the teeth for it. Not maybe. Not sometimes. It will happen. George heard these commandments in a sermon and sat there crying. Not because they were heavy. Because they were true and because he'd spent most of his life and career getting them wrong. Kent Keith's Ten Paradoxical Commandments have been shared from boardrooms to pulpits for decades. In this short, straight-from-the-heart solo episode, George breaks down what they actually mean for entrepreneurs and four ways to apply them without becoming a doormat, burning out, or handing your self-worth to people who were never meant to hold it. What You'll Learn In This Episode: The Ten Paradoxical Commandments of leadership and why they matter for entrepreneurs Why "do it anyway" is not a license to be walked on The boundary filter: how to love, serve, and lead without self-sacrifice The internal scorecard vs. chasing external validation The difference between strategic resilience and stubborn self-destruction Why excellence is sustainable and perfectionism is not What a vertical relationship with your purpose actually protects you from Key Takeaways: ✔️The horizontal noise: critics, competitors, ungrateful clients, loses its power the moment you focus on the vertical relationship between you and your purpose. ✔️"Do it anyway" is not an invitation to be a doormat. It's a call to serve from boundaries, not from depletion. ✔️A no-jerks policy is not unkind. It's integrity in action. You can serve the market without serving individuals who undermine your health and business. ✔️The internal scorecard is the only one that matters. When the applause stops, your why is what keeps you in the game. ✔️Resilience means building with systems that allow for failure and adjustment. Stubbornness is keeping going because you've always gone, those are not the same thing. ✔️Excellence is sustainable. Perfectionism is not. High performers at the top of their game for decades got there through excellence, not obsession. ✔️Every promise you make to your mission, and break, is still on the ledger. Knowing your non-negotiables is what protects your capacity to keep delivering. ✔️It was never between you and them. In the final analysis, it's between you and God. That's what makes the horizontal noise survivable. Timestamps & Highlights: [00:00] — You will get kicked in the teeth. The question is what you've built underneath [01:33] — The Ten Paradoxical Commandments read in full [03:30] — What these mean for entrepreneurs who want to lead with integrity [05:00] — The boundary filter: commandments 1, 5, and 9 [07:30] — The internal scorecard: commandments 2, 3, and 4 [10:00] — Strategic resilience vs. stubbornness: commandments 6, 7, and 8 [13:00] — Excellence vs. perfectionism: commandment 10 [15:00] — The vertical relationship and why horizontal noise loses its power [16:00] — Four audit questions to apply this to your life and business today Your Challenge This Week: Google the Ten Paradoxical Commandments, Kent Keith. Then ask yourself one question: which one is the biggest trigger for you right now? That's where to start. Follow George: @itsgeorgebryant Work with George: The Alliance — Community for entrepreneurs building with integrity for the long game.  1:1 Coaching — Limited spots. Apply at mindofgeorge.com/coaching-consulting/ Live Retreats — In-person experiences built around leading from the vertical, not the horizontal.

Dr. Alan Cohen is Associate Professor of Environmental Health Sciences, Chair of Biological Complexity and Healthy Longevity, and Co-Director of the Science of Health Program in the Robert N. Butler Columbia Aging Center at Columbia University. In his research, Alan takes a theoretical biology approach to some of the biggest questions in science, including what aging is and what it means to be alive. Rather than viewing biology only as a collection of individual genes, molecules, and cells, he studies how these components interact as complex dynamic systems to maintain the internal balance that supports health. His work explores how the breakdown of these interconnected systems may underlie aging and disease, and how scientists can develop new ways to measure and understand these changes beyond traditional reductionist approaches. When he's not working, Alan enjoys practicing Aikido, a martial art he first learned while living in Japan. He also does contact improvisation dance, where partners use spontaneous points of physical contact to create movement together without knowing where the dance will lead. He received his Bachelor of Science degree in Biology and Asian Studies from the University of Michigan, Ann Arbor, and he was awarded his PhD in Biology from the University of Missouri-St. Louis. Afterwards, Alan completed postdoctoral research at Johns Hopkins University, the University of Toronto, and the University of Sherbrooke. He then served on the faculty at the University of Sherbrooke for about 12 years before accepting a position at Columbia University in 2022. Alan has received various awards and honors, including the Canadian Institutes of Health Research (CIHR) Institute of Aging New Investigator Prize of Excellence in Research on Aging and the CIHR New Investigator Salary Award. In this interview, he shares more about his life and science.

One sentence from Marcus Aurelius made Tom Junod circle it three times, star it, and dog-ear the page. In this episode, Ryan talks with the acclaimed writer about reading Meditations for the first time, why Marcus still feels so modern, and the line he can't stop thinking about.Tom Junod is senior writer for ESPN, where his work has won an Emmy and the Dan Jenkins Medal for Excellence in Sportswriting. He is a two-time winner of the National Magazine Award for Feature Writing, and a winner of the James Beard Award for essay writing. Previously he was a staff writer at GQ and Esquire. The film A Beautiful Day in the Neighborhood was based on his article in Esquire. Grab signed copies of In the Days of My Youth I Was Told What It Means to Be a Man by Tom Junod at The Painted Porch | https://www.thepaintedporch.com/Follow Tom on Instagram | @tom_junod