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What if your best ideas aren't gone…they're just buried under a packed calendar and constant noise? If every idea feels stale and your creativity's running on fumes, this episode is your permission slip to slow down. In this episode, we're unpacking the myth of “always-on” creativity, why overcommitment is killing your best ideas, and how to build in the margin you need to let your creativity thrive, without blowing up your business. Topics discussed in this episode include: The myth of always-on creativity. The difference between being burned out and maxed out. How things may look when you're maxed out. Practical ways to make space and create margins. Redefining innovation as a solopreneur. Why space is a strategy, not a luxury. For detailed show notes and links to everything in this episode, please visit bsfreebusiness.com. Be sure to subscribe to the show so you never miss an episode, and you can get Staying Solo updates by email by signing up here.
For this episode, we have one of our favorite guests: Jordan Raynor.On a previous episode, we had a blast talking with him about his last bestselling book, Redeeming Your Time. Be sure to go back and listen to that episode. What was impressive about that book was how, even though very practical, it was so clearly written on a strong biblical foundation.His latest book is The Sacredness of Secular Work: 4 Ways Your Job Matters for Eternity (Even When You're Not Sharing the Gospel) (Waterbrook Press, 2024)Here at Reintegrate, I often discuss overcoming the false dualism between the sacred and the secular. I love how Jordan Raynor plays with those words in the title. We might want to call it “secular work,” but God calls the work of normal everyday workers, not just overseas missionaries or pastors, sacred work.Scroll down to learn more about Jordan Raynor.Subscribe to the podcast on your favorite app:Thanks for listening!Please share this podcast with your friends. Your hosts are Dr. Bob Robinson and David Loughney. For further resources on reintegrating all of life with God's mission, go to re-integrate.org.Jordan RaynorJordan Raynor's other books that help us reintegrate faith and work include Redeeming Your Time: 7 Biblical Principles for Being Purposeful, Present, and Wildly Productive, Master of One: Find and Focus on the Work You Were Created to Do and Called to Create: A Biblical Invitation to Create, Innovate, and Risk.He has also written two children's books (The Royal You, and The Creator in You) and a weekday devotional (The Word Before Work).Jordan's books can be purchased from independent booksellers Byron and Beth Borger at Hearts & Minds Bookstore. Go to their secure order form, mention you heard about Sarah's books on the Reintegrate Podcast, and receive 20% off your order! If you have questions or need more information, contact Byron here. Or call Beth and Byron at 717-246-3333.Be sure to check out Jordan's fascinating podcast, Mere Christians, where he interviews people from a wide variety of vocations about how they reintegrate faith and work.Jordan lives in Tampa, Florida, with his wife and their three young daughters. Get full access to Bob Robinson's Substack at bobrobinsonre.substack.com/subscribe
Disrupting Status Quo for Business Growth Michael and Lisa discussed the importance of disrupting the status quo for business growth. Lisa emphasized the need for leaders to challenge their current processes and embrace innovation to overcome plateaus and achieve growth. They agreed that the combination of people, process, and technology is crucial for business success. Technology Should Enhance Human Capabilities Michael and Lisa discussed the importance of understanding employees and processes before implementing technology. They emphasized that technology should be used to enhance human capabilities, not replace them. Lisa introduced the concept of "super fast, bad" to describe the potential negative outcomes of technology implementation without proper understanding. Michael highlighted the need for organizations to adapt to the changing workforce and acknowledged the challenges faced by leaders in creating a culture that works for everyone. They also touched on the issue of disengaged employees and the need for organizations to adapt to the changing workforce. Innovation Process for Business Growth Lisa emphasized the importance of innovation in businesses to adapt to the rapidly changing world. She proposed building an innovation process to leverage employees, customers, and clients' ideas, and to create a constant flow of new ideas to drive growth. Michael agreed, highlighting the need for internal marketing and creating a safe environment for employees to share ideas. He used the example of 3M and the Post-it notes to illustrate how an idea can lead to significant innovation and success. Fostering Creativity and Self-Reliant Leaders Lisa and Michael discussed the importance of creating an environment where people can be creative and innovative, rather than being constrained by job descriptions and measurements. They emphasized the need for leaders to step back and let their team members do their jobs, as this fosters growth and development. They also highlighted the significance of succession planning and decentralizing decision-making to grow self-reliant leaders. The conversation concluded with the importance of hiring people who are better than oneself, as this benefits both the individual and the organization. Lisa Offers Self-Reliant Leadership Program Lisa offered her self-reliant leadership program to Michael's audience, including an innovation engine blueprint and an innovation clarity call. She encouraged leaders to reach out to her via LinkedIn for more information. Michael appreciated the offer and encouraged his audience to take advantage of it, emphasizing the importance of continuous growth and improvement. ------
What if the key to driving real innovation isn't genius, but orchestration? Innovation is often seen as the domain of visionaries or tech geniuses. But in this episode, JoAnn Garbin, former Director of Innovation at Microsoft Cloud and co-author of The Insider's Guide to Innovation at Microsoft, shows that true innovation is a craft: one grounded in discipline, collaboration, and conscious leadership. JoAnn brings a rare lens to the conversation — an engineer with a background in philosophy and performance, a systems thinker who has lived through startup exits, corporate reinvention, and a life-altering cancer diagnosis. Her approach to leadership, creativity, and risk is grounded not in theory but in lived experience. We talk about: How real innovation happens inside complex, slow-moving organizations Why orchestration, not brilliance, is the most underrated leadership skill The critical role of community and trust in long-term innovation success How to build political capital without becoming “political” What cancer taught her about control, clarity, and letting go The mindset shift that makes innovation more accessible (and less magical) JoAnn also shares how she navigates uncertainty with structured frameworks, how she invests in her learning every day, and why innovation, especially in an AI-powered future, must be inclusive, sustainable, and human-centered. Whether you're leading change, launching something new, or trying to stay relevant in a fast-shifting world, this episode will expand how you think about creativity, courage, and what it really means to build something that lasts. JoAnn Garbin is a former Director of Innovation in Microsoft's cloud business. She is the founder of Regenerous Labs, where she focuses on building practical solutions across industries that integrate sustainability and innovation. Get JoAnn's book here: https://www.innovationatmicrosoft.com/ The Insider's Guide to Innovation at Microsoft Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi, shares insights on the structural barriers holding back innovation in the hospitality industry and how unique properties are outperforming others in the market.Connect with Ben:LinkedInTwitter (@UniqueStaysGuy)Instagram (@IAmBenWolff)NewsletterSee our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) How We're Scaling Innovation and Investment from Short-Term Rentals to Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
For this episode, we have one of our favorite guests: Jordan Raynor. On a previous episode, we had a blast talking with him about his last bestselling book, Redeeming Your Time. Be sure to go back and listen to that episode. What was impressive about that book was how, even though very practical, it was so clearly written on a strong biblical foundation.His latest book is The Sacredness of Secular Work: 4 Ways Your Job Matters for Eternity (Even When You're Not Sharing the Gospel) (Waterbrook Press, 2024)Here at Reintegrate, I often discuss overcoming the false dualism between the sacred and the secular. I love how Jordan Raynor plays with those words in the title. We might want to call it “secular work,” but God calls the work of normal everyday workers, not just overseas missionaries or pastors, sacred work. Scroll down to learn more about Jordan Raynor.Subscribe to the podcast on your favorite app:Thanks for listening!Please share this podcast with your friends. Your hosts are Dr. Bob Robinson and David Loughney. For further resources on reintegrating all of life with God's mission, go to re-integrate.org.Jordan RaynorJordan Raynor's other books that help us reintegrate faith and work include Redeeming Your Time: 7 Biblical Principles for Being Purposeful, Present, and Wildly Productive, Master of One: Find and Focus on the Work You Were Created to Do and Called to Create: A Biblical Invitation to Create, Innovate, and Risk.He has also written two children's books (The Royal You, and The Creator in You) and a weekday devotional (The Word Before Work).Jordan's books can be purchased from independent booksellers Byron and Beth Borger at Hearts & Minds Bookstore. Go to their secure order form, mention you heard about Sarah's books on the Reintegrate Podcast, and receive 20% off your order! If you have questions or need more information, contact Byron here. Or call Beth and Byron at 717-246-3333.Be sure to check out Jordan's fascinating podcast, Mere Christians, where he interviews people from a wide variety of vocations about how they reintegrate faith and work.Jordan lives in Tampa, Florida, with his wife and their three young daughters. Get full access to Bob Robinson's Substack at bobrobinsonre.substack.com/subscribe
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On this episode of the Additive Insight podcast, TCT Group Content Manager Sam Davies is hosted by Rapid Fusion Managing Director Jake Hand and CTO Martin Jewell at the company's offices in Exeter. Founded in 2023 by 3D printing distributor Evo3D, Rapid Fusion is developing and commercialising its own large-format additive manufacturing technology. Having launched its hybrid Medusa platform earlier this year, Hand and Jewell join the Additive Insight podcast to discuss the industrial opportunities for large-format 3D printing, how its new Medusa system works, and the UK additive manufacturing supply chain. They also provide insight on their collaborations with the likes of Rolls Royce and share their vision for the company moving forward.
What do you do when you want to get your enterprise data into a usable format? And how can you make better use of the data you already use, through the likes of analytics, AI, and even quantum computing?All these questions and more have been front and center at SAS Innovate 2025, the data and analytics veteran's annual conference held in Orlando, Florida.As the week has pressed on, what have we learned about SAS' view of its place in the rapidly changing world of business technology? And what sets it apart from its competitors?In this episode, Jane once again speaks to Rory, to learn more about his SAS Innovate 2025 coverage and the key themes and announcements.Read more:SAS wants its AI agents to supercharge workers, not replace themSAS leans on synthetic data and digital twins to support business data demandSAS thinks quantum AI has huge enterprise potential – here's why“Public trust has become the new currency for AI innovation”: Why SAS is ringing the alarm bell on AI governance for enterprisesSAS Innovate 2025 live: All the updates from day twoWhat to watch out for at SAS Innovate 2025
DoorGrow has been helping property management business owners transform and grow their businesses for over a decade… what's changed? In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull explore some of the things DoorGrow has been working on in the last 5 years to innovate the property management industry. You'll Learn [01:24] Why DoorGrow Continues to Innovate [06:94] Helping Property Managers Avoid Common Mistakes [13:23] Changes and Improvements to the DoorGrow Mastermind [21:52] Innovative New Sales Strategies Quotables “A lot of people think, ‘I just need more leads. I just need to turn that on.' And they ignore this hose that has six major leaks in it.” “If you ask them the right questions, people will basically sell themselves.” “It's like when you go to a buffet, you're not going to eat everything at the buffet… You only want to eat the things that you want right now.” “You are the sum of the five property management business owners that you're the most connected to.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] Sarah: Do you have any idea how powerful it is to be connected to a coach? 24 hours a day? Like there is no time in the world that you cannot message us. [00:00:08] Jason: All right. We are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we have spoken to thousands of property management business owners, coached, consulted and cleaned up hundreds of businesses, helping them add doors, improved pricing, increase profit, simplify operations, and build and replace teams. We are like Bar Rescue for property managers. In fact, we have cleaned up and rebranded over 300 businesses and we run the leading property management mastermind for the industry with more video testimonials and reviews than any other coach or consultant in the industry. [00:00:59] Jason: At DoorGrow, we believe that good property managers can change the world, and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:01:09] Jason: At DoorGrow, we are on a mission to transform property management, business owners and their businesses. [00:01:13] Jason: We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. [00:01:24] Jason: Alright, so today, what are we talking about, Sarah? [00:01:28] Jason: We're talking about what's new. [00:01:30] Jason: So we've helped a lot of clients in the past, and if we've helped you three, five, maybe 10 years ago, there's been a lot that's changed at DoorGrow because we innovate and make changes pretty quickly, right? [00:01:44] Jason: And we've got systems for innovation in our business. And so, I think this is why we have the most comprehensive program in the industry and why nobody else can keep up with our pace and our level of creating and innovating and adding new stuff. And so a lot of you maybe have listened to this podcast a bit, maybe a while, maybe you're past clients. Maybe you've never worked with DoorGrow, but I'm going to talk about some of the stuff we've implemented since somebody was maybe a client in our older programs, like our seed program, or maybe did some initial marketing stuff with us back in the day. And so we're going to chat a little bit about what's new since then. [00:02:24] Jason: And so if you are a past client, this will be a great episode for you to catch up on what is new at DoorGrow. And if you'd like us to go deeper, I have a 37 minute video I recorded with slides on this subject going into a little bit more detail, but we're going to skim through some of this and help you understand there's a lot of innovation. [00:02:44] Jason: So if you had some connection with DoorGrow in the past, since then, we have become the world leaders at growing and scaling property management companies. And especially in the long term residential space. We've become the world leaders of property management branding. Like I said in the intro, we've rebranded over 300 companies. [00:03:04] Jason: We have launched hundreds of websites, more than we've done rebrands. And so hundreds and hundreds of websites. And we're still the leader in building responsive mobile friendly WordPress sites for property managers, which is the world's leading content management system. And if you're past client, you might be due for a website refresh. [00:03:24] Jason: We have over 70 different designs you can choose from, and they are clean designs, they're set up so that these sites, we call them seed sites, they're optimized for conversions, they're optimized to build trust. And so if it's, if you have an old website from us, you might be due for a refresh and we can certainly help you with that. [00:03:46] Jason: And past clients, we'll give you a discounted rate. So we're really great at doing websites for those that aren't a past client. And so, reach out, we can help you with that. And we include websites for free in some of our programs. You still have to pay like the support costs monthly, but the design piece, which normally is thousands of dollars to get a site built, we cover and take care of that. [00:04:09] Jason: That's included in our mastermind program. Related to that, we've also launched the world's leading mastermind for long-term residential property managers called The DoorGrow Mastermind. So, do you want to talk about this one? [00:04:22] Sarah: Sure. I guess. Okay. All right. So one of the things that we had launched, what, like two years ago now maybe? [00:04:29] Sarah: Yeah. Is what we call the DoorGrow code. So what we've done is we've just seen over the many years and over Jason talking with thousands of property managers. He's just amassed a whole bunch of data. And after that happens, then you start to kind of see some patterns. So. What we did is we created this whole map that lays out stage by stage and step by step. [00:04:56] Sarah: The various different ,I'm going to call them stages, of a property management business. So all the way from, "I'm brand new, I have no doors yet, not quite sure I really want to get started, but I, you know, I don't actually have any clients yet" to, "well, now I have my first client and then I'm growing up to, you know, 50, a hundred, 200, 300, 400 doors, all the way up to a thousand plus. So we've created this whole roadmap, and then if you're in the DoorGrow Mastermind, we also have created some corresponding belt levels. So we kind of like a martial arts system, we've created different color coded built levels that corresponds to both your door count and your income because both things are important. [00:05:43] Sarah: And what are the things that you need to do at each different stage in order to progress to the next level in your business? Meaning you are making more revenue, you're adding more doors, and hopefully you're stepping back a bit from the things that you're not loving in the business. [00:06:02] Jason: Yeah, and we call that the DoorGrow code, like we've cracked the code on growth and this is based on talking to thousands of property managers. [00:06:09] Jason: We started to notice a pattern. So if you'd like a copy of the DoorGrow code and see where you're at and stuck, reach out to us. We'd be happy to send you a copy. Just shoot us a DM on any social platform. Say, Hey. Just send us the word code and we'll, we can send you information about the DoorGrow code and that'll help you get some clarity on where you're at. [00:06:28] Jason: So that's been a game changer. We used to have this old program called the Seed Program, where we would kind of clean up their business and get it ready for growth. And it used to be a six month program. Some clients would take a year to do it. We've replaced that with a 90 day Rapid Revamp program, and so our Rapid Revamp program is even faster and this is where usually I use a diagram of a hose and there's like a faucet to turn on the hose. And that faucet Or spigot, it usually says lead generation. A lot of people think, "I just need more leads. I just need to turn that on." And they ignore this hose that has six major leaks in it, and so we've identified six major leaks, and so as part of this Rapid Revamp. [00:07:09] Jason: We spend like three months with clients, usually our newer clients that come on board, we do this first. This is like sharpening the ax before we go try to chop down trees, you know, try to do the work to grow the business, and we're optimizing it for growth and we're shoring up those six major leaks. [00:07:24] Jason: And the big leaks are branding, reviews, website, pricing, trust, and sales, your pitch. So we call it positioning, perception, presence, pricing, purpose, and pitch. And if we can get those things really well dialed in, we find that companies without even changing their lead gen sources, can double the amount of deals that they're getting on right now. [00:07:43] Jason: So if you feel like it's been hard and you can't see why, these are usually six major blind spots. And this is why it's been so hard. If we can get this stuff dialed in, even without changing any of the lead sources, however you're getting business right now, you could potentially double the amount of business you're getting on just by getting these leaks shored up. [00:08:02] Jason: And do you want to talk about pricing? [00:08:04] Sarah: Okay. Pricing is actually one of the things that we cover now in the Rapid Revamp. And what we've noticed is even companies that grow to a considerable door count, most of the times their pricing is still just not great. I think we have yet to see a business that their pricing is already optimized, so a lot of times, they're leaving money on the table, which is so awful. Because you're working so hard for your money. Yeah. And you're just not making enough of it. And there's some statistics and data from NARPM. If you ever look at the NARPM data and you look at what like the average property manager's profit margin is, it's pretty abysmal. Yeah. And this is one of the reasons why. [00:08:48] Sarah: It's not the like the only reason, but it's one of the big ones. It's one of the factors. Pricing. So what we've figured out is, hey, a lot of property managers, they just kind of go with the flow. They do what the competition in their market is doing. You know, they just kind of, sometimes they wing it and they go, I think this is good. [00:09:07] Sarah: And they put something together. And when we come in and take a look at it, we can find thousands of dollars more per year. So like Anthony O'Reilly Brookes just said a couple weeks ago on the pricing, he's like, oh, if I just do this one change, I don't even have to do all of these changes. He is like, if I just do this one change, then I can make myself an extra $26,000 a year. [00:09:28] Jason: Yeah. This is one of our clients. It was great. So yeah, so we had an old training. We were the first to roll out kind of the three tier sort of pricing model to bring this to the industry. The basic idea was based around the Goldilocks principle and how it's easier to sell if you have three different types of pricing based on three types of buyers. Pricing secrets, we've rolled out 2.0. [00:09:51] Jason: So some of our past clients, you've gone through our original pricing secrets. You've have maybe a three tier model or maybe at least three plans sort of. Some of you maybe have lease only as one of them, which we don't recommend anymore. But now we've got this three tier hybrid pricing model and I got some of the idea from Scott Brady, really brilliant property manager. [00:10:14] Jason: He was using a hybrid model for pricing out associations. I then put my own spin on it based on what I know about pricing psychology. And I believe this is the most ethical and easiest to sell model. And it allows you to be unique and sell against all your competitors and to kind of poison the well against flat fee companies or percentage based companies. [00:10:36] Jason: And so it gives you competitive advantage and it helps you close more deals more easily at higher price points. So we've got that. The next thing we've made some big advancements into sales. So some of you went through my old Sales secrets training and and this was old school sales, like it was based on NLP neurolinguistic programming. [00:10:57] Jason: It was based on different formulas of communication that some would maybe calm, manipulative, but the idea, and I would present at the beginning, like, don't be evil. You know, like, these are powerful techniques. Well, a lot of the old school sort of sales tactics of high pressure closing and a lot of training you get from most salespeople and people that are known for sales really isn't working in the last three to five years. [00:11:23] Jason: And so there's kind of this new model of selling that needs to be done. And because we're in this post trust era, like everybody's been kind of exposed and woken up a little bit that everything's kind of fake. The news is fake. The pandemic's fake. Voting's fake. Like, like nobody knows who to trust or what to trust because we realize we've just been gaslighted and lied to by everything. Especially the government and powers that are over us. And so nobody trusts anything anymore. And so there's a new model of selling that allows you to create trust that we've learned and rolled out, and we get into some cool tactics like the three dominoes to creating the ultimate pitch. [00:12:05] Jason: I have a model of four phase selling, which is a simple framework for understanding four simple phrases to take people through when having a conversation. And then our Golden Bridge formula, which is even if you learn nothing else, is the ultimate sales hack to just creating authentic trust and connection with somebody, which is the crux of sales. [00:12:25] Jason: You know? And so this is high trust selling, figuring out your personal golden bridge I've used for years in my own sales and in getting on clients, and it's why people trust me so much. And so we'll help you figure out your own. And then we get into this whole new model of selling, which has multiple phases that helps people get their own clarity. [00:12:44] Jason: And what I've realized is people don't understand their problems and what they need, and until you ask them the right questions, and so if you ask them the right questions, people will basically sell themselves. You don't have to push, be pushy In sales, this is more about being empathetic, curious, asking questions, and it feels very good to be sold to in this way, if you could even call it selling. It's really coaching. And so I'm teaching you how to do that as well in this training. And then we've also added recently offer documents, sales trackers, like some really cool stuff that we use at DoorGrow to close deals and that are helping our clients increase their close rates significantly. [00:13:23] Jason: So we made a lot of improvements to our coaching program. Maybe you could talk about some of those things. [00:13:30] Sarah: Yeah. So there... man, I feel like since I stepped into DoorGrow, we changed everything, so. [00:13:37] Jason: We did. [00:13:38] Sarah: Which is great because it's like there's a lot of things that we wanted to improve, and there were a lot of things that we wanted to add. So I think one of the best things for me anyway, is I really love the Jumpstart events. So if you join the DoorGrow Mastermind as a newer client, then part of your launch package is going to be an in-person deep dive into your business with Jason and myself, you spend the whole day together with a small group of property managers. [00:14:08] Sarah: We keep it small because I cannot do a deep dive with like 10 people or 20 people. So we do a very small group. Yeah, and we really get into the weeds. We get into the nitty gritty. You walk away with a very clear action plan. You know exactly what to be doing, and you just get so much clarity and connection with other property managers that are attending that event, which is really great because after the event, those people, they stick together for a while, you know? [00:14:36] Sarah: Yeah. [00:14:36] Jason: Create some nice connections. We rolled out the jumpstart sessions because we started to notice a pattern that when clients would meet us in person or come to DoorGrow Live or conference or anything in person, they would suddenly realize psychologically we were real people. There's just something psychologically about video Zoom calls video trainings in DoorGrow Academy. [00:15:00] Jason: That's not real to our brain. And so I call it the real bubble. And we've realized if we can pop that real bubble from the beginning, clients' perception of and recognizing that we're real people, then that translates into the things that we teach are real. And the things and the results clients are getting are real. [00:15:18] Jason: And so they start to get way better results. And so we want to give people that experience from the beginning, and we've got a much better outcome from all of our clients by getting them to do these in-person things towards the beginning of them joining DoorGrow's Mastermind and they're getting way better results. [00:15:36] Jason: They recognize that this is all real stuff and so they absorb the content in all the information in a completely different way, which is really powerful, so. [00:15:45] Sarah: And I would also say in addition to that too, though, if you had worked with us prior to what, four years ago? I would say probably four is the right answer. [00:15:56] Sarah: If you worked with us anytime before that, we recognized onboarding was very hectic and it was, oh man, it's really overwhelming. Everybody was like, "oh my God, there's so much information and I don't know what to do," and then they try to take it all in and they're overwhelmed and they're focusing on the wrong things. [00:16:13] Sarah: And then they have a bunch of questions and they're trying to like, jump on the calls to get their questions answered. So we did a few things. And the best thing that we have rolled out is. We have a really solid, streamlined onboarding process now. [00:16:29] Jason: Yeah. [00:16:29] Sarah: So we take you through a very proven like we have a whole course on DoorGrow Academy on onboarding to make sure that you get into all of the tools. You have access to everything. You know how to use it. Because just because you have it, doesn't mean you know how to use it. Yeah. And then that you're connected with our team. Because there are still some times that people are like, "oh, I didn't even know I could talk to Madi. Oh, I didn't know I could talk to Giselle." Or like, "oh, I didn't realize I could do that." Yeah, you absolutely can. We have a whole team to support you. So we make sure that you're connected with the right tools. We make sure you're connected with the team. You get on like a couple of 15 minute coaching calls with our like onboarding specialist right at the beginning just to make sure, like we're going to walk you through everything. We're going to check everything, we're going to explain everything to you, make sure you're on telegram, make sure you're connected to our entire team. And then they get a brand new thing that we had rolled out in addition that we added to onboarding is our client workbooks. [00:17:26] Sarah: So one of the things that everybody says is, "oh my God, it's like drinking out of a fire hose." I hear this almost from every client. [00:17:33] Jason: Yeah. That analogy comes up all the time. It's like drinking out of a fire hose. Like they say it all the time. Yeah. Yeah. They're like, oh my God, there's so much, there's so much available. [00:17:41] Jason: Yes, there is. So we help them get focused. [00:17:43] Sarah: And that's great. But it's like when you go to a buffet you're not going to eat everything at the buffet. [00:17:48] Jason: No. [00:17:49] Sarah: You only want to eat the things that you want right now. Yeah. And maybe you're like, oh, I'm saving room for dessert later. I know. Like, I'm going to pace myself because I want dessert later for sure. And that's great because you're not ready for dessert now. So it's not that you skip it, it's just that you don't need it right now. So we have a much better system of figuring out what do you need right now. So it's a lot more personalized, it's a lot more customized and then you're able to go through a proven roadmap that's for your business and for your stage. And a lot of that lives in our client workbooks. And that way there's like one place to refer to, you know your belt level requirements. You know your Rapid Revamp to do items. You know what the homework is that you're supposed to be doing. Your sales tracker lives in there and all of your action items and to do items, they're all in there, so you know exactly what to be doing and there's one document to refer to that makes it really easy. [00:18:45] Jason: And when you talk to a coach, we'll map out exactly what you know, we want to figure out your goals, and then we map out tactical items for you to check off and to work on specific to you. And so, even though we've got some different, you know, paths and formulas and classes, we always tailor this to our clients. [00:19:02] Jason: And the client workbook really helps that communication. It literally gets us on the same page, right? Yeah. Together. So, we've added client Success manager, my daughter Madi, who manages all her social media, does all our video editing. She is now also our client success manager, and she's amazing at that. [00:19:17] Jason: So we've had a couple different client success managers over the years and that's really helped improve the connection clients have, the clarity they have, and we also have giselle on our team who can find anything for clients and help them find things. [00:19:32] Sarah: Giselle is like ai, but she's not. [00:19:34] Jason: Right. Yeah. [00:19:36] Sarah: She's the best human AI I've ever seen. [00:19:40] Jason: Yeah. So, and so we've got really good support systems for our clients. We also now leverage Telegram Messenger. We used to use Voxer. Some of my clients in the past, maybe remember Voxer. So I think we've upgraded by using Telegram Messenger for sure. [00:19:54] Jason: And it's a lot more reliable. And so we coach clients directly through it. Walkie-talkie style. They can answer questions anytime. So that's been really effective. [00:20:01] Sarah: And I mean, that's super powerful too because, yeah, this is the one thing that I like, especially in the Rapid Revamp. I harp on this a lot. [00:20:08] Sarah: Do you have any idea how powerful it is to be connected to a coach? 24 hours a day? Like there is no time in the world that you cannot message us. Yeah. So you can message Jason, you can message me, you can message our whole client success team, including Madi. You can message us any time at all. [00:20:25] Sarah: It doesn't mean we're going to get back to you immediately. Sure. But we get back to you pretty darn quickly. Yeah. And out of all the communication channels, those are the ones that we check the most. So like Jason will never check his email. So if you ever email Jason, it's a black hole, don't do it. [00:20:41] Jason: Someone else will read it. Eventually [00:20:42] Sarah: But Telegram, he checks Telegram a lot. And I check Telegram. I mean, I message people sometimes back at midnight, like if they send me a message at 11 and I'm still awake at midnight, I'm like, okay. I'm like messaging you in bed. I have no problem doing that. [00:20:55] Sarah: But you're connected very easily and very quickly to a coach who can rapidly answer questions. And it's not, you know, it's not like this cumbersome thing where you're like, "oh, I have to get on a call and figure out a time that works for me." Right? Like it works for you all the time because you just send a message. [00:21:12] Jason: Yeah. So that's been real effective. We've got three different weekly group coaching calls. We've got a Rapid Revamp class where we're optimizing the product of the business. And getting the business dialed up and ready for growth. Then we've got our Growth Accelerator class that we do. So the Rapid Revamp's on Tuesdays. Growth Accelerator is on Wednesdays, and this is where we focus on just adding doors. [00:21:34] Jason: We work with BDMs, we work with salespeople, we work with business owners to figure out how to grow and working on different growth engines. And then we have our Friday class, which is our operations class where we get into creating scalable operations so that you can handle high paced growth without the business falling apart. [00:21:52] Jason: So, we've also added in our Growth Accelerator, we've added a bunch of different growth engines. These are different sort of vehicles or engines you can build in your business that feed you business organically without having to pay for marketing or advertising. And it's actually more effective than any cold lead advertising we've seen to date. [00:22:12] Jason: We just brought on a client with 6,000 doors that was spending 30 grand a month. Trying to do internet marketing and digital marketing to grow their business, and they reached out to us for help. And so we're giving them a better strategy of leveraging business development managers in each market doing organic outreach, and they're going to grow way faster. [00:22:29] Jason: And it's going to cost them way less money. Way less. Right. [00:22:32] Sarah: And for those of you that are doing paid marketing, do you think you can outspend someone who's spending $30,000 a month? [00:22:38] Jason: Right. And the reality is there's very little search volume of people looking for property management on the internet, and that's what all of the companies are competing in that red bloody water. And there's tons of blue ocean of people. 60% are self-managing. There's no scarcity. And so we help you get these different growth engines dialed in and we've got great tactics like you know, product research interviews, realtor intros, which is 10 times more effective than realtor referrals, which a lot of you try and it doesn't work super well. [00:23:05] Jason: We've got you know, some clever tactics of going direct to investors. We also launched this ROI calculator that's pretty brilliant. That goes along with our realtor intro strategy. We've got the neighbor strategy. Which helps you get business from neighboring property management companies, which is really brilliant. [00:23:23] Jason: We've got warm review outreach, which will help you get better reviews, help you increase the lifetime value of your tenants and owners, and help you get more referrals from your existing clients. And so that can be real effective. Any one of these has helped our clients at a hundred to 200 doors a year organically, and you can install as many of these as you want. [00:23:42] Jason: We've got outbound partner prospecting where you can go after lenders, insurance agents, attorneys, vendors, and another example is groups like one to many sales and how to, instead of walking away from a group interaction where you hope maybe you'll get a lead or a referral or something, you walk away with scheduled, booked calls and can make money. [00:24:04] Jason: So, cool. So those are some of our growth engines. Let's talk about, this is new. [00:24:09] Sarah: I love talking about DoorGrow Hiring. We could do a whole podcast episode on just that alone. Sure. And this is not specific just to property management businesses, this is businesses in general. Yeah. They. Really struggle with hiring. [00:24:22] Sarah: It's hard. It is so challenging and what usually happens is you wait until you're in pain and then you hurry up to hire and then your situation gets worse than it was before. And then, now you've got, you know, some scar tissue and now you're like, oh, I don't think I want to hire. Or like, ah, there's no good people out there. [00:24:44] Sarah: Like, I've been burned before. And it's because people approach everything pretty much the wrong way. Yeah. So we built this into entire system that's called DoorGrow Hiring. And we'll take people through it to make sure that you've got everything in line that you need ahead of time. So that you can actually be prepared to find the right person. We also give you proven processes to help you find the right people. Including things like your R Docs, which is just a fancy word for job description, your company culture. We build out your application, we put it on your website. We give you like the job postings. We give you an interview guide. [00:25:20] Sarah: I literally give you the words to use in an interview, these are the questions you're going to ask. This is the order you're going to ask them in, and these are the words you're going to say, and then that is it. We take you like step by step. So we created this whole system in order to help people find really great team members instead of playing Russian roulette with hiring, which is really dangerous. [00:25:45] Jason: Yeah. So, and the whole crux of it is focused on the three fits, which is finding the right culture fit, skill fit, and personality fit for the role. You cannot create those in people, you have to find them. And finding all three can be challenging and our whole hiring system's built around that. So, just three more things real quick. [00:26:03] Jason: One, we've focused on the five levels of exit. So a lot of property managers can't figure out how to exit the frontline work of the business, so they end up then selling the business because they're miserable in it. So we help you figure out how to get to there's five levels. We help you figure out how to get to somewhere in the middle where you're happiest and you're out of that frontline work without going all the way to exit five and selling the business and having a lack of purpose or you know, not having the business anymore and then trying to start something new and getting to the same level of problem in the video game and you keep losing against the same boss and whatever. So we help you figure out how to beat that boss in the video game. We also launched DoorGrow OS, which is a really robust planning system. [00:26:45] Jason: We have found some fundamental flaws in other planning systems, which are a step up. Just having one like EOS, Traction, Rocket Fuel, some of this kind of stuff. We've built something we believe is innovative and far better after working with some of the most brilliant operations people. And, probably in the world. [00:27:01] Jason: And so this is DoorGrow OS and this is our secret sauce at DoorGrow. And so we're helping people roll out and implement a planning cadence and system and get operators in place that can run this for you, the visionary entrepreneurs. So that your business runs smoothly and you can handle high-paced growth and have goals and get your team focused on the strategic side of the business rather than just being micromanaged through tactical work and task management. [00:27:29] Jason: And then this is the last item you want to talk about this one? [00:27:33] Sarah: Well, we've got our DoorGrow Live conference coming up, so I think you did the first one in like 2018. Then we took a break and then we brought them back. So yeah. We run our DoorGrow Live conference once a year, this is our big event, we open it up to clients, past clients, people who have never even worked with us. People who are in and around the property management industry, including real estate. Because if you're in real estate, you should seriously consider getting into property management, or at least knowing a property manager. And if you need to know a great property manager, there's going to be a lot of them in the room. [00:28:06] Sarah: So, the DoorGrow Live, it's a really powerful event. We bring in some fantastic speakers. It's always very motivational and very tactical, so no matter what it is that you're looking for from the event, you will find it there. And it's a great place to connect and meet people who are doing the same thing that you are doing. [00:28:28] Sarah: Because that is just such a powerful tool to be able to have a network of people that you can rely on and that understand you and understand what exactly you're trying to do and what you're going through. [00:28:40] Jason: Yeah, and we have some amazing vendors that sponsor the event. One of them told me this is the only event that they now do of all the property management events, because it's their favorite. It's the best one. Even though it's small compared to many. They love this one and they get so much value out of learning and being at it as an entrepreneur. And so that says a lot. And so, these are different property managers. [00:29:03] Jason: These are growth-minded people that invest in their businesses. These are not the people that are just trying to have a shitty vacation and escape and go to a bar. These are people that are focused on growth. And so if you want to be around the best in the industry DoorGrow Live is the place to be around the best, and you are the sum of the five property management business owners that you're the most connected to. [00:29:23] Jason: You know, birds of a feather flock together. So if you're growth minded, you want to be at this event. So, and by the time this airs, for a lot of you, if you're listening to this on Spotify or somewhere else. You may have already missed this year, so, but get your tickets and we've got some cool bonuses that we're giving to people if they attend. [00:29:40] Jason: So. Cool. That's it for today. If you have felt stuck or stagnant or want to take your property management business the next level, reach out to us at DoorGrow.com. Also join our free Facebook community just for property management business owners. We reject 70% of applicants doorgrowclub.com. And if you found this even a little bit helpful, don't forget to subscribe and leave us a review. [00:30:02] Jason: We'd really appreciate it. Until next time, remember, the slowest path to growth is to do it alone, so let's grow together. Bye everyone.
As artificial intelligence rapidly reshapes every corner of the workplace, payroll stands out as one of the most sensitive and high-stakes functions in HR. Accuracy, data security, and compliance are non-negotiable — yet payroll leaders are under constant pressure to improve efficiency and reduce risk. As AI capabilities expand, the big question for employers isn't if AI should be integrated into payroll processes, but how to do it safely, ethically, and effectively. Understanding this balance is crucial for every HR and payroll professional navigating the future of work. In this insightful episode of HRD Talk, Ben Cartwright speaks with Kylie Baullo, General Manager of ADP for Australia, New Zealand, and Japan, to unpack what AI really means for payroll. Together, they explore the practical ways AI is already improving accuracy, reducing manual errors, and freeing up valuable time — while also addressing the concerns around data privacy, job security, and responsible AI use. Tune in to hear about: - How AI can reduce payroll errors, boost accuracy, and proactively identify data issues - The critical role of data privacy, ethics, and transparency in AI-powered payroll systems - Practical, everyday AI applications that can improve HR and payroll workflows - How businesses can manage employee concerns about AI and automation in the workplace - The importance of combining human judgement with AI-driven insights for better decision-making - The role of “guardrails” in ensuring AI tools support — not replace — people in payroll This conversation will equip you with a grounded, realistic understanding of AI's role in payroll and how to harness it without compromising what matters most. Tune in to this essential episode of HRD Talk and discover how to safely and smartly integrate AI into your payroll processes today.
Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training How are you adapting to the many changes in the industry and economy? For many agency owners this is a golden era for the business. Of course, not everyone will thrive—success depends largely on your ability to adapt. In this episode learn how our guest has mastered adaptation through several economic downturns over the years, emerging from each crisis as a more prepared and confident leader. Today, he shares the pivotal moments when his agency could have joined countless others in closing their doors, but instead discovered pathways to emerge stronger than ever. Tune in to learn how he navigated each crisis, how embracing remote work has enhanced nearly every aspect of his agency's culture and operations, and why he firmly believes that despite—or perhaps because of—today's challenges, there has never been a better time to be in the agency business. Dan Kahn is the founder of Kahn Media, an integrated marketing agency specializing in automotive and luxury brands. He shares insights into his journey in the marketing world, starting with public relations and evolving into a diverse agency model. Dan also looks back at the different ways he handles times of economic downturns in his agency, and how his leadership was shaped by these times of turmoil. Additionally, he introduces his newer venture, TRED, an outdoor recreation-focused agency emphasizing experiential marketing. In this episode, we'll discuss: 3 ways to weather economic downturns. Learning to be a better leader for a remote team. Focus on the media, not the message. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Sometimes Bigger Clients Doesn't Equate to Big Success Dan grew up watching his father weather the volatile nature of business ownership and promised himself he'd never subject himself to such instability. However, his passion for automobiles guided him along a path from automotive journalism to PR work, and ultimately to founding his own agency. Hence, his entrepreneurial journey began with a strong foundation in the automotive industry, where he built a solid reputation working with notable clients like Lotus and Maserati, and handling high-profile events such as the SEMA automotive trade show. However, his ability to adapt was truly put to the test during the pandemic. When the world came to a standstill in 2020, many businesses found themselves grappling with significant revenue declines and uncertainty about the future and his agency was no exception. Dan found that while most of his corporate clients were pulling back, smaller clients like Lotus were easier to innovate with and willing to test new approaches. This is how he came up with the idea of handling car delivery services directly to journalists. With automotive press fleets locked down and journalists confined to their homes, Dan and his team were gaining lots of attention with this stunt, to the point that they achieved greater media exposure than larger competitors like Porsche. 3 Ways to Face Times of Economic Crisis 1. Grow stronger as a leader According to Dan, he was a different type of leader back when he faced his first economic downturn in 2013 and, as a result, defaulted to putting everything on his shoulders. Having experienced consistent 50% growth for several years, he felt the agency was doing well enough and he could lay back on doing new business development. Unfortunately, this decision coincided with some critical financial decisions. They had relocate to a more expensive town while taking on higher office rent and lost two big clients in one week. His world came crushing down, he burned through his savings, and it took a lot to get through that situation. With no delegation strategy in place, Dan shouldered the entire burden of recovery himself. His dreams of reducing his workload vanished as he struggled to lead the team through this crisis. While the agency eventually recovered and emerged stronger than before, the experience took a toll on his health. 2. Innovate and pivot quickly When the global shutdown of 2020 threatened Dan's agency with another economic disaster—particularly since events accounted for 30% of their revenue were canceled in rapid succession, Dan found himself in a better position to face the situation this time. He had a good leadership team, excellent client relationships and the agency was overall better prepared to figure out how to stay afloat during lockdowns. Rather than shouldering the burden individually, Dan and his leadership team collaborated closely with clients to develop innovative alternatives and pivoted quickly to create virtual experiences that maintained audience engagement despite physical restrictions. 3. Execute the highest levels of service Finally, the agency's latest critical moment happened last year, during economic shifts that hit many industries. Clients were pulling back on expenses as Dan had just launched a second agency, which requires a huge amount of capital. In part, it was the result of normal economic cycles during an election year but Dan admits it was also the result of poor planning on his part. After spending much of 2023 investing the first agency's profits into the launch of the second agency, it hit him in December that clients' annual contract renewals weren't going as smoothly as he'd hope. He started to see just how bad Q1 of 2024 could be if he didn't course correct. Once again, he relied on his team, who were tasked with continuing to execute at the highest level while he focused on business development. He also started focusing more on growing existing clients, after years with a laser focus on new business development, and invested some of his own savings into pulling the agency back up. Dan was also honest about the agency's situation with some key clients, who agreed to pay the year in full with a discount. Finally he put a heavy focus on delivering the best customer experience – aiming to become undeniable – following the teachings of Unreasonable Hospitality, by Will Guidara. The team all read the book and were instructed to apply those principles with each client. The result? Q1 was still a mess but things turned up by Q2 and by the end of the year they had record revenue and profits. Choosing Results Over Proximity Like many agencies, Dan's business runs most operations on remote, with only five to six team members coming into the office on a regular basis and some coming in once or twice a week. Although this shift does make it harder to get everyone on the same page and focused on the same target – and it does make training harder –, Dan admits it's better in almost every other aspect. Most critically, the remote structure grants access to an elite talent pool—a priority Dan values far above physical proximity. Whether team members work part-time from Alaska or elsewhere, his focus is on results rather than location. With a leadership philosophy that has changed from micromanaging to inspiring, he understands you need to trust your team to work remote. This comes after a lot of personal development work as he learned to listen more effectively and improve as a leader by taking guidance from his own team. This then led to identifying some necessary changes in the agency's culture, including replacing senior staff members who lacked leadership qualities. Now, instead of managing his team and overworking himself, he takes the time to enjoy his life. Finally, coaching and therapy have also help Dan open his eyes to the importance of diverse personality types within a leadership team. While he used to expect his team to tackle any situation exactly as he would, he now appreciates that this kind of mindset can lead to chaos in the team. Instead, varied perspectives in decision-making processes can lead to much better results. Why this is a Great Time to be an Agency Owner With traditional media on its deathbed, Dan believes this is actually the golden age for agency business, positioning communication professionals at the forefront of media evolution. He sees this as the optimal moment to launch podcasts and establish dominance in emerging media channels. Not everyone will adapt to these changes, and some agencies are struggling because of this. However, if you can adapt and make the best of this unbelievable moment in time with innovations like AI and much more freedom to be creative and innovative, you stand poised to thrive. Furthermore, nowadays people are much more willing to work with smaller agencies, relieving agency owners from the expectations of having a huge team or a fancy office. Instead, you get to focus on the ideas and building the best team possible with people from all over the world, which makes it a great time to be in this business. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.
Send us a textIn this episode we meet John Lynch, founder of Context Studio based in Dublin, Ireland. John's career path has taken him from countries where design is part of everyone's mindset, to places where some businesses have yet to see the full value that design can bring. He shares the approaches that he's used to gain traction and make the case for adopting Service Design and stories of how design-led approaches have helped his teams to engage diverse stakeholder groups and generate better service outcomes.We talk about the privilege of working with public sector folks, who's vocation is to make society better... and we talk of the impact of "better" vs. "new" and why Renovate often delivers more than Innovate when it comes to Service Design.About John.John Lynch is founder and director of Context Studio, a service design studio in Dublin, and a voluntary board director at the Institute of Designers in Ireland. With a background in software development, John is a committed advocate of design in the service of the public good.References from John's episode.Stratification of Design Thinking -Stefanie Di RussoDanish Design LadderDark Matter and Trojan Horses -Dan HillJohn Heskett Ireland's Action Plan for Designing Better Public Services.Service Design YAP is developed and produced by the Service Design Network UK Chapter.Its aim is to engage and connect the wider Service Design community. Episode Host: Stephen Wood Production Assistance: Jean Watanya
Episode #221, This episode of the Presentation Podcast, hosts Troy Chollar, Sandy Johnson, and Nolan Haims, along with guests David Blatner and Chris Converse, delve into the evolving landscape of design tools, the significance of community and collaboration in the design process. It is a lively discussion about the evolving capabilities of PowerPoint, and how it can be a serious contender in the design world! Listen now! Full Episode Show Notes https://thepresentationpodcast.com/2025/e221 Show Suggestions? Questions for your Hosts? Email us at: info@thepresentationpodcast.com Listen and review on iTunes. Thanks! http://apple.co/1ROGCUq New Episodes 1st and 3rd Tuesday Every Month
Keep cool under pressure. Elite leader Mark Thorpe, former LAX executive and Pandemic CEO of Ontario International Airport is now founder of Atmos Global Aviation and offers us his consulting right in the episode. Discover the strategic insights for travelling and leading that Mark employed during his tenure at Ontario, as he navigated the pandemic's challenges. Watch Bold Encounters at MarkSpencerCook.com/Podcast, YouTube.com/MarkSpencerCook, and also on Apple, Spotify, and most podcast platforms.Everyone faces the challenge of leading in unprecedented crises in business. Mark Thorpe shares an approach to adapt. Discover how to adapt and thrive. Mark Thorpe reveals strategic insights on transforming setbacks into opportunities, focusing on innovative solutions to improve operations and morale during struggles.Embark on a path to master crisis management but also to apply Mark's strategies today and transform your approach for leading. Implement his key lesson on streamlining operational continuity through a “storm.”Mark Thorpe has led remarkable success in aviation. From stabilizing Ontario International Airport through local ownership transitions to leading strategic growth at DFW and LAX, his journey is a testament to resilience and innovation: • Founder, Atmos Global Aviation Consulting • Former CEO, Ontario International Airport Authority • Led DFW's cargo and logistics growth strategy • Recruited numerous international airlines at LAXExplore Mark Thorpe's latest leadership tools at Atmos Global Aviation:• Invaluable tools and travel strategies.• Keys of serious operations.• Unlock the rare lessons of crisis management.• Transform crises into strategic opportunities. • Adapt quickly to unprecedented challenges. • Lead with resilience and innovation.• Discover depths of pivotal moments• Reshape an approach to leading anything.Questions Explored: • What strategies did Mark Thorpe use during the pandemic? • How did Mark handle operational challenges at Ontario International Airport? • What are the key insights from Mark's leadership at DFW and LAX? • How can aviation leaders navigate crises effectively? • What role does innovation play in aviation management? • How did Mark transition Ontario International to local control? • What are the future trends in global aviation? • How can strategic consulting aid in aviation industry growth?Lessons Learned:• Embrace flexibility and adaptability in leadership. • Innovate to maintain operational continuity. • Prioritize safety and security in operations. • Develop strategies to navigate changing environments. • Foster effective communication with stakeholders. • Leverage data for informed decision-making. • Build a resilient organizational culture. • Utilize local control for operational efficiency.LinkedIn: LinkedIn.com/in/markthorpe/Website: AtmosGlobalAviation.comSee more at: MarkSpencerCook.com/Podcast, YouTube, and most podcast platforms.MarkSpencerCook.com | WindfallPartners.com
We are going to explore innovative companies and while others closes their doors.
Kendrick Perkins Checks Jay Williams For Shilling JJ Redick, LeBron James Innovates A New Way To Lose, Charles Barkley Calls Out ESPN For Lakers Bias, Analyst Calls LeBron James Biggest Loser Ever Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us a textThis week, we start our Pizza Expo Interview Series from the show floor at Pizza Expo 2025. We kick off this special edition of The Hot Slice Podcast with two operators who were inspiring speakers at this year's show. They are: Eric Redfield, co-owner of Camporosso in Fort Mitchell, Kentucky. We caught up with Eric a day before he gave a powerful keynote address on his Purpose-driven business that had the room in tears. Watch his entire keynote address. Camporosso was Pizza Today's 2024 Pizzeria of the Year. Jonathan Fell and Zachary Black, along with Jonathan's father Marty who founded Jason's New York Style Pizza in Bangor, Maine, 1997. Jonathan and Zachary brought fresh energy as new speakers this year with a session called “Innovate to Elevate”. We talk business, longevity and continuing the legacy. Stay tuned as we continue our interviews from Pizza Expo 2025. Check out more news from International Pizza Expo, including pizza competition results, show floor takeaways and happenings in our Pizza Expo News Hub.
Learn how organizations are transforming IT from a cost center to a value generator through automation, AI, and smart business process optimization, featuring real success stories from AWS Solution Architects Adrian SanMiguel and Greg Harris. Innovate faster with an AWS Genai Competency Partner: https://aws.amazon.com/ai/generative-ai/partners/
Michael Dell and Shaquille O'Neal planned their work and worked their plans.Dell understood the formulas, and followed the rules, of efficiency.O'Neal understood the formulas and followed the rules of basketball.Each of them faithfully followed a Structural plan.Michael Dell invented nothing, improvised nothing, and innovated only once. But that single innovation made him a billionaire. Dell's innovation was to bring tested, reliable, proven methods of cost-cutting to the manufacturing and distribution of computers. When all his competitors were selling through retailers, Dell sold direct to consumer. This made his costs lower and his profits higher.Michael Dell's strengths are discipline, professionalism, and Structural thinking.Likewise, Shaq says, “I didn't invent basketball, but I am really good at executing the plays.” Discipline, professionalism, and Structural thinking made Shaq an extraordinary basketball player. These same characteristics also made him an amazing operator of fast-food franchises.“The most Shaq ever made playing in the NBA was $29.5 million per year. Now, it's estimated that the big man is bringing in roughly $60 million per year, much of which is coming from his portfolio of fast-food businesses around the U.S.”– 24/7wallst.comShaq didn't invent car washes or Five Guys Burgers and Fries, but he owns more than 150 of each.Michael Dell and Shaquille O'Neal are masters of Structural planning and thinking.Structural thinking relies on proven elements and best practices. “Gather the best pieces and processes and connect them together like LEGO blocks. What could possibly go wrong?”Structural planning and thinking:Invent, Improvise, Innovate?“NO, because those things are untested. We want to avoid mistakes.”Reliable, Tested, Proven?“YES!”Steve Jobs and Michael Jordon are masters of Gestalt planning and thinking.Gestalt planning and thinking:Invent, Improvise, Innovate?“YES!“Reliable, Tested, Proven?“NO, because those things are predictable. We want to be different.“The fundamental idea of Gestalt thinking is that the behavior of the whole is not determined by its individual elements; but rather that the behavior of the individual elements are determined by the intrinsic nature of the whole.It is the goal of Gestalt thinking to determine the nature of the whole, the finished product.Gestalt thinkers who can fund their experiments and survive their mistakes often become paradigm shifters and world-changers.Steve Jobs got off to a slow start because he refused to use MS-DOS, the operating system that everyone else was using. But he was sensitive to the needs and hungers of the marketplace. When Steve Jobs had a crystal-clear vision of the things that people would purchase if those things existed, he brought those things into existence.Structural thinkers rely on planning and execution. Gestalt thinkers rely on poise and flexibility, often deciding on small details at the last split-second. Ask a Gestalt thinker why they do this and most of them will tell you, “I decide at the last minute because that is when I have the most information.”The reason you never knew what Michael Jordan was going to do is because Michael Jordan had not yet decided. Michael's internal vision was simple and clear: “Put the basketball through the hoop.” With the clarity of that crystal vision shining brightly in his mind, Michael could figure out everything else along the way.Gestalt thinkers like Steve Jobs and Michael
Truly innovative teams distinguish themselves not by what happens within their team rooms, but by how actively they engage with the world outside. In a powerful conversation, Professor Henrik Bresman of INSEAD draws from his decades of research and his book X-Teams: How to Build Teams that Lead, Innovate and Succeed to challenge traditional ideas of high-performing teams. He emphasizes that while internal alignment is important, it is no longer enough in today's fast-changing environment. Instead, teams must first reach outward—connecting with knowledge, power, and work structures—before turning inward.Bresman explains that many leaders resist this "external-first" approach because of outdated mental models and a fear of disrupting internal harmony. Ironically, prioritizing short-term comfort by avoiding external feedback undermines long-term success and real team cohesion. The teams that succeed practice key activities like sensemaking, ambassadorship, and task coordination, constantly cycling through phases of exploration, experimentation, and exportation to remain dynamic and relevant.This conversation redefines leadership for an uncertain world, where pretending to have all the answers breeds false security and true innovation comes from admitting what we don't know. Bresman's insights offer practical guidance for leaders at all levels, showing how to build teams that not only adapt to change but actively drive it. Listeners are encouraged to explore more of his work at xleadco and join a growing movement to rethink how teams can lead and innovate in complex environments.
Alexander's Patisserie combines traditional culinary technique with innovation to create pastries that delight customers—and sometimes go viral. Chef Shu and Vice President David Brungard share how team culture, quality ingredients, and customer feedback keeps them on a path to success; also, Yelp Elite reviewer Taylor P dishes on the flat croissants that drew her in and why her experience left a lasting impression. Alexander's Patisserie More about the episode Theme Music by Ali Schwartz and Meserole Sound
Understanding what it really means for a nonprofit to be financially successful—and no, it's not just about the size of your bank account. Beth Larsen, VP of Client Accounting and Advisory Services at JMT Consulting, explains.Financial success, Beth explains, is fundamentally about “whether or not you have the resources to fulfill your mission effectively.” It's a mindset shift from passive accounting to active financial management, where success is defined by the ability to match your assets to your mission-driven activities.Beth digs into how nonprofits can and should assess their financial health by tracking three core metrics: monthly operating results, available unrestricted cash, and current ratio. She emphasizes that these metrics aren't just nice-to-have—they're essential to making real-time strategic decisions and maintaining stability in uncertain economic times.“Most nonprofits are dealing with demand that far exceeds available resources,” she shares. “That means decision-making must be rooted in data and aligned with mission, not just money.”The conversation moves from theory to practice, with Beth advocating for a solid financial foundation built on clean data, clear processes, and internal discipline. She outlines actionable best practices like having written financial procedures, separation of duties, automated systems, and integrated budget planning that includes development and operations.Host Julia Patrick and Beth also reflect on their past experiences during the 2008 recession—where both faced impossible decisions around shelter programs and fundraising gaps—and draw relevant lessons for today's leaders.Whether your nonprofit is flying blind with checkbook accounting or wrestling with boardroom fear around financial topics, Beth's calm, strategic approach lights a clear path forward. Her message is both urgent and empowering: “You can't afford not to do this work.”Timestamps:00:00:00 – Welcome and Introduction to Beth Larsen 00:03:44 – What Financial Success Really Means for Nonprofits 00:05:19 – Navigating Resources vs. Demand in Tough Times 00:08:39 – Best Practices: Build a Financial Foundation 00:10:42 – Budget Strategy and Data Categorization 00:13:33 – How Strong Systems Reduce Fear and Confusion 00:17:10 – Balancing Mission with Financial Realities 00:20:38 – The Three Key Metrics You Must Track 00:24:26 – Moving From Checkbook Management to Smart Strategy 00:26:10 – Improving Communication Around Financials 00:28:52 – Finance as a Journey, Not a Checklist 00:30:12 – Innovate 2025 Conference Preview #NonprofitFinance #MissionDrivenData #StrategicStewardship Find us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show
What happens when a woman turns flour, fire, and fearless vision into a legacy? In this episode, I'm sharing the story of Lucille Bishop Smith. A culinary genius, fearless entrepreneur, and one of the earliest branding queens of her time, Lucille turned a simple hot roll mix into a multi-generational movement. She didn't just bake. She built. She taught at HBCUs, created multiple streams of income, and left behind a blueprint for ownership, legacy, and wealth creation. Lucille's story is more than inspiring. It's instructive. Because wealth isn't just earned but built with vision, strategy, and the courage to own your brilliance. So if you've been sitting on an idea, wondering if it's worth pursuing, this episode is your reminder. Yes, it is. And your legacy is waiting. Let's get into it. 00:00 – Introducing Lucille Bishop Smith: Innovator, educator, and legacy builder 01:55 – Her hot roll mix invention and early branding brilliance 02:15 – Facing racism and sexism: She expanded instead of shrinking 02:40 – Real talk: Courage isn't fearlessness, but rather an action despite fear 03:20 – Lesson 1: Innovate and own your creations 03:50 – Lesson 2: Build multiple income streams beyond your core talent 04:10 – Lesson 3: Build a brand, not just a business 04:45 – Challenge: What's your “hot roll mix”? Protect and monetize your genius 05:30 – Final reflections: Let your “why” push you past fear into legacy
Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love. In this episode of The Savvy Dentist Podcast, Dr. Jesse Green we have Australian Business Royalty … Bob Ansett. Bob Ansett is a renowned Australian entrepreneur, best known as the founder of Budget Rent a Car in Australia. Born in 1933, Bob grew up in a family deeply connected to business and innovation. He took Budget from a small operation in 1965 to a nationwide success, revolutionising the car rental industry in Australia through exceptional customer service and innovative marketing. His leadership and commitment to customer satisfaction made Budget a household name before he eventually stepped away from the company in the late 1980s. Bob is the son of the legendary Australian aviation pioneer Sir Reginald Ansett, the founder of Ansett Airlines. Reginald built one of Australia's most iconic airline companies, which operated for over 65 years before ceasing operations in 2001. His entrepreneurial spirit and determination were key influences in Bob's career, shaping his approach to business and leadership. Despite their shared passion for innovation, Bob carved out his own path, distinguishing himself in the car rental industry rather than following directly in his father's footsteps. Beyond his business achievements, Bob Ansett has been an influential figure in Australian corporate culture, advocating for strong customer service, ethical business practices, and employee empowerment. He has authored books on business and leadership and continues to inspire entrepreneurs with his insights on resilience and adaptation. His legacy, like his father's, is one of pioneering spirit and a commitment to excellence in service and business. [02:53] - Starting his first business. The challenges, and the triumphs. [07:41] - Bob suggests that you NEVER say ‘no' to a customer! [09:19] - The story and journey of one of Australia's greatest airline companies. ANSETT AIRLINES. [11:21] - How your resilience can be your greatest business driver. NEVER give up. Never quit. [13:38] - When everyone around you thinks you're ‘nuts'... how to find the confidence and drive to push through. [22:05] - Innovate … then innovate again … then innovate some more … [26:56] - Navigating the tough times in business. Bob endured 4 separate recessionary periods. Success leaves clues …
In this panel from Merge Buenos Aires hosted by BCR's Aaron Stanley, industry leaders from Banco Santander, GK8 by Galaxy, Manteca, and BlockDaemon discuss the accelerating institutional adoption of digital assets and blockchain technology. - Coty de Monteverde, Global Blockchain CTO at Banco Santander- Kaushal Sheth, Head of US Sales at BlockDaemon- Federico Goldberg, CEO at Manteca- May Michelson, Director of Global Sales at GK8 by GalaxyKey Takeaways:- The crypto market is experiencing a paradigm shift from retail to institutional leadership, driven by regulatory clarity in the US and Europe. - Banks are primarily focused on bitcoin, stablecoins, and tokenization as their entry points into digital assetsF- Financial institutions require significantly higher security standards for crypto custody, with an emphasis on risk management and regulatory complianceChapter Timestamps0:00 - Introduction and Panel Overview2:35 - The Shift from Retail to Institutional Crypto7:12 - Regulatory Changes Driving Bank Adoption12:45 - European Market: MiCA Implementation Effects17:30 - Latin American Adoption: Customer-Driven Approach22:18 - Security Standards for Financial Institutions28:54 - Custody Solutions: Hot vs. Cold Wallets34:10 - Santander's Blockchain Journey38:25 - Key Focus Areas: Bitcoin, Stablecoins, Tokenization43:15 - Implementation Best Practices for Banks48:40 - Future Outlook and Closing Remarks-------------------------------------------------------------------Binance is the largest platform for trading of digital assets. With over 250 million users around the world, the exchange offers over 350 trading pairs, best-in-class products and services for investors, and advanced tools for institutions players.Binance currently holds over US$ 160 billion in user assets under custody and reached a cumulative historical trading volume of $100 trillion in 2024, showcasing the trust placed in it by users worldwide. With user-focus at the core of its DNA, Binance continuously invests to increase usability, bring new features and deepen security.Liquidity matters. Security is non-negotiable. Join Binance Now----------------------------------------------------------------
AI has been a topic of near-constant debate in publishing the last few years. Is it a great democratizer, making writing, editing, and publishing accessible to everyone? Or is it just adding lower-quality, uncreative slush to the pile? This conversation became even more prominent a few months ago with the launch of Spines, a company that says "harnessing the power of cutting-edge AI, Spines revolutionizes every facet of the publishing journey, including proofreading, formatting, cover design, distribution, and marketing across all major channels and platforms."Yehuda Niv, founder and CEO of Spines, joins Joe and Elly on the podcast this week for a discussion about AI, traditional publishing vs Spines model, and whether or not data actually supports the argument that AI is the great publishing disruptor. ************Thank you for listening to A People's Guide to Publishing! We post new episodes every Thursday about publishing, authors, and the book industry. You can also listen via your preferred podcast app, or by visiting linktree.com/microcosmGet the book: https://microcosmpublishing.com/catalog/books/3663Get the workbook: https://microcosmpublishing.com/catalog/zines/10031More from Microcosm: http://microcosmpublishing.comMore by Joe Biel: http://joebiel.netMore by Elly Blue: http://takingthelane.comSubscribe to our monthly email newsletter: http://eepurl.com/gIXT6vFind us on social media:Facebook: http://facebook.com/microcosmpublishingBlueSky: https://bsky.app/profile/microcosm.bsky.socialInstagram: http://instagram.com/microcosm_pub************
In this “getting real” episode, we're joined by Amer Iqbal, Founder & CEO of 5 Ways to Innovate, to discuss the unique challenges and opportunities Catalysts face when driving transformation in large organizations. Amer dives deep into the realities of confronting the "corporate immune system," the entrenched resistance to change that can feel insurmountable.Drawing on his extensive experience, Amer shares powerful strategies for breaking through: getting airtime to share your ideas widely, building disciples who champion your vision, and using compelling storytelling and data to bring people on board. But Amer also candidly addresses the emotional toll this journey can take, revealing how he manages the frustration and harnesses anger as a surprising superpower.Far from being a detriment, Amer argues that anger is a signal that we care deeply—and a wellspring of energy to drive change. His advice for channeling this energy into meaningful progress includes:Finding your tribe—the people who understand and support your visionIdentifying your release valve—the practices that help you process and refocusSeeking inspiration—from individuals and experiences that reignite your passionFor Catalysts navigating resistance and looking for tools to turn frustration into fuel, this conversation is a must-listen.Original music by Lynz Floren.
What happens when your child's story looks nothing like the one you had imagined? This heartfelt encore episode features my dear friend, Michelle Barrow—a mother of four and grandmother of six—who generously shares the wisdom she's gained from raising teenagers and supporting her adult children through life's unexpected twists. This conversation is a powerful companion to last week's episode with author Jessica N. Turner on moving forward when life doesn't turn out as planned. In this episode, Michelle invites us into her journey of learning how to let go of rigid expectations, make room for her children's evolving identities, and parent from a place of trust rather than fear. In this conversation, you'll hear:
Your health and your baby's health are top priorities. Some foods carry risks during pregnancy, and it's important to know what to avoid and how to make informed choices. It's easy to find long lists of foods you shouldn't eat, but cutting these items out of your diet can be challenging, especially if they're things you enjoy or eat regularly. Rather than simply telling you to avoid certain foods, this episode unpacks the reasons behind the recommendations so you can better understand the risks. You'll also hear about a few foods that don't typically appear on “do not eat” lists but may still be worth paying attention to. This episode will arm you with the knowledge you need to make confident decisions about what you are comfortable eating during pregnancy. Thank you to our sponsors Breastfeeding doesn't always come easily or naturally, and the right education can make a big difference. The Practical Guide to Nursing Your Baby Course, created by Abby Egan, a registered labor and delivery nurse, Certified Lactation Educator, and experienced mother, walks you through everything you need to know to get breastfeeding off to a great start. The course includes lifetime access to over 4 hours of video lessons, a growing bonus content library, helpful PDFs and over 60 real-world pro tips to support you throughout your breastfeeding journey. For a limited time, Pregnancy Podcast listeners can save 20% by using the promo code PREGNANCYPODCAST at checkout at nursingyourbaby.com VTech is the most trusted choice for baby monitors and North America's leading #1 baby monitor brand. The Vtech V-Care Over the Crib Smart Nursery Baby Monitor has every feature you could want in a monitor to keep an eye on your baby and have peace of mind that they are safely sleeping. The V-Care has built-in intelligence to alert you if your baby's face is covered or has rolled over on their stomach, full high-definition video, infrared night vision technology, and even analysis of sleep patterns and quality. The V-Care Over the Crib Smart Nursery Baby Monitor is exclusively available on Amazon. Tinker, Create, and Innovate with KiwiCo! Get up to 50% off your first crate at kiwico.com with the promo code PREGNANCYPODCAST. KiwiCo makes learning feel effortless by helping kids progressively build new skills through play. Kiwi Co. crates encourage kids of all ages to become problem-solvers as they explore. From sensory toys that help babies reach developmental milestones to super fun, hands-on projects for older kids. KiwiCo products are thoughtfully designed, use high-quality materials, and are built to last. Get up to 50% off your first crate at kiwico.com with the promo code PREGNANCYPODCAST. Read the full article and resources that accompany this episode. Join Pregnancy Podcast Premium to access the entire back catalog, listen to all episodes ad-free, get a copy of the Your Birth Plan Book, and more. Check out the 40 Weeks podcast to learn how your baby grows each week and what is happening in your body. Plus, get a heads up on what to expect at your prenatal appointments and a tip for dads and partners. For more evidence-based information, visit the Pregnancy Podcast website.
Tariff whiplash has led to a significant surge in hardware shipments, particularly in the PC market, as manufacturers rush to deliver products ahead of impending tariffs. In the first quarter of 2025, PC shipments in the United States increased by 9.4%, with notable growth in both notebook and desktop shipments. Companies like Lenovo and HP have ramped up their shipments to the U.S. in anticipation of cost hikes, while a recent Canalys poll indicates that many small and mid-sized business customers are unaware of the end of support for Windows 10, which could lead to higher costs when they refresh their PC fleets. The potential reimposition of tariffs could significantly impact consumer demand, forcing prioritization of essential spending.Amidst these developments, Google has introduced Google Workspace Flows, a tool designed to automate complex processes using artificial intelligence. This feature allows users to create custom workflows without coding, enhancing productivity. Additionally, Anthropic has launched a premium tier for its AI service, Claude, aimed at power users who require higher usage limits. Dell has also announced updates to its storage and server lines to better support AI workloads, indicating a broader trend of integrating AI into business operations.Cybersecurity remains a critical concern, with a report from WatchGuard Technologies highlighting a 94% increase in network malware detections. This surge reflects the growing sophistication of cybercriminals, who are shifting from volume-based attacks to more precise and targeted strategies. The report emphasizes the need for proactive cybersecurity measures as traditional defenses are increasingly challenged by evolving tactics. Providers must adapt their responses to this new landscape, focusing on navigating complexity for their customers.The podcast also discusses the evolving business models of partners in the IT sector, with a significant shift towards services rather than hardware sales. A Canalys survey indicates that hardware will only account for 13% of profitability by 2025, as partners increasingly seek profit-rich services like consulting and managed services. This evolution suggests that the future of IT sales will hinge on wrapping hardware with services, lifecycle management, and AI integration, rather than solely reselling products. The current surge in hardware sales is seen as a reaction to policy uncertainty, with long-term strategies needing to pivot towards recurring services and consultative models. Three things to know today 00:00 Tariff Whiplash Drives Hardware Surge, But Canalys Finds Partners Pivoting to Services for Long-Term Growth07:07 AI Means Business Now—Google Automates Workflows, Anthropic Boosts Power Users, and Dell Powers It All09:59 Hackers Get Smarter, Not Louder: WatchGuard Warns of a Shift from Malware Volume to Malware Precision Supported by: https://www.huntress.com/mspradio/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship Join Dave April 22nd to learn about Marketing in the AI Era. Signup here: https://hubs.la/Q03dwWqg0 All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
In this episode of the "HR Mixtape," host Shari Simpson sits down with Jared Rosenthal, founder and CEO of Health Street. Jared shares his unconventional journey from healthcare CEO to entrepreneur, highlighting his innovative approach to mobile DNA testing and the evolution of his tech platform. The conversation delves into the importance of embracing technology, fostering a culture of innovation, and navigating challenges during uncertain times like COVID-19. Key Takeaways: Embrace Technology: Small businesses can significantly improve efficiency by adopting scalable tech solutions rather than relying on outdated systems. Foster Innovation: Encouraging a culture where employees feel empowered to take risks and innovate can lead to substantial growth and adaptability. Transparent Leadership: Open communication during crises builds trust and helps employees understand the company's direction and their role in it. Tune in for valuable insights on leadership, innovation, and the future of small businesses! Guest(s): Jared Rosenthal, Founder & CEO, Health Street
Chipotle is more than just burritos and bowls—it's a $4 billion digital business with ambitious plans for international expansion. In this episode of Leadership Next, cohosts Diane Brady and Kristin Stoller sit down with Chipotle CEO Scott Boatwright to discuss the brand's strategy for sustainable growth, the role of AI in streamlining operations, and how external factors like immigration and economic uncertainty shape the fast-casual industry. Boatwright shares his journey from flipping burgers at McDonald's to leading one of the most recognized food brands, opens up about his friendship with former CEO Brian Niccol, and explains why Chipotle is holding off on breakfast—at least for now.
When you were younger, did you imagine your life turning out a certain way? Maybe you thought you'd have a house full of children, a forever kind of love, or a career that lit you up. But what happens when the reality of your life looks nothing like the dream? In this heartfelt and hope-filled episode, I sit down with bestselling author Jessica N. Turner to talk about how to rise from life's deepest disappointments and rebuild something beautiful. Jessica vulnerably shares her personal story of walking through a midlife divorce after her husband of 16 years came out—and the healing journey that followed. Whether you're grieving the loss of a dream, struggling through a transition, or just feeling stuck in unmet expectations, this conversation will help you:
Join Marco and Sean in their annual pre-RSAC conversation with Linda Gray Martin and Britta Glade. Discover what's new and exciting at RSAC 2025—expanded campuses, innovative programming, and compelling guest speakers like Magic Johnson and Ron Howard. Dive into special events, immersive experiences, and the launch of a vibrant community platform aimed at fostering continuous learning and connection among cybersecurity professionals. Get ready for another unforgettable year celebrating many voices within one united community.Full Intro/Blog:RSA Conference 2025 is here, and Marco and Sean continue their beloved tradition with a vibrant preview conversation featuring Linda Gray Martin, Chief of Staff and Senior Vice President at RSAC, and Britta Glade, Senior Vice President, Content & Communities. This year's conference theme, "Many Voices, One Community," highlights the collaborative and inclusive spirit driving the cybersecurity world forward.In this engaging discussion, Marco and Sean explore the exciting expansions and innovations attendees can anticipate. RSAC is expanding its campus, taking over San Francisco's stunning Yerba Buena Center for the Arts, enhancing the attendee experience with a new keynote auditorium and the DARPA AI Cyber Challenge. The Sandbox area promises captivating interactive experiences, including a fictional town simulation designed to showcase AI's role in safeguarding critical infrastructure.Keynotes remain a conference highlight, with influential voices like NBA legend Magic Johnson sharing insights on teamwork, and filmmaker Ron Howard discussing storytelling and human connections in a unique father-daughter interview format. Closing celebrations feature an exciting conversation with Jamie Foxx, alongside vibrant performances from DJ Irie and local sensation Jazz Mafia.New educational tracks addressing essential topics such as Protecting Home and Family and Security Foundations ensure that content remains both relevant and accessible. The introduction of a new community membership platform is set to revolutionize ongoing engagement, offering secure messaging, tailored cybersecurity content, and collaborative opportunities long after the conference ends.Embrace the spirit of innovation, unity, and continuous growth at RSAC 2025, where the cybersecurity community comes together to drive meaningful change.Keywords:RSAC 2025, RSA Conference, cybersecurity, community, innovation, Magic Johnson, Ron Howard, Jamie Foxx, DARPA AI Cyber Challenge, Sandbox, Yerba Buena Center for the Arts, keynote speakers, networking, continuous learning, community membership platform, protecting home and family, security foundations, technology, inclusive community, immersive experience.__________________________________Guest: Linda Gray Martin | Chief of Staff, RSAC and Senior Vice President, RSA Conferencehttps://www.linkedin.com/in/linda-gray-martin-223708/Britta Glade | Senior Vice President, Content & Communities, RSA Conferencehttps://www.linkedin.com/in/britta-glade-5251003/Hosts:Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber] | On ITSPmagazine: https://www.itspmagazine.com/sean-martinMarco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals Podcast | On ITSPmagazine: https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli____________________________This Episode's SponsorsThreatLocker: https://itspm.ag/threatlocker-r974Akamai: https://itspm.ag/akamailbwcBlackCloak: https://itspm.ag/itspbcwebSandboxAQ: https://itspm.ag/sandboxaq-j2enArcher: https://itspm.ag/rsaarchwebDropzone AI: https://itspm.ag/dropzoneai-641____________________________ResourcesLearn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsa-conference-usa-2025-rsac-san-francisco-usa-cybersecurity-event-infosec-conference-coverage____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society & Technology stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-and-technology-podcastWant to tell your Brand Story Briefing as part of our event coverage? Learn More
Jan Ahner from Alvin H. Butz, Inc. isn't your typical superintendent. In this episode, we unpack how a boots-on-the-ground builder is driving tech adoption on his own terms — from early drone deployments to site-wide digital workflows. If you think innovation only comes top-down, this conversation will change your mind.
Inthis episode of UNSCRIPTED, host Sarah Nicastro welcomes Amer Iqbal, a sought-afterspeaker who has spent the last 20 years leading innovation at some of theworld's top companies including as the Head of Digital Transformation, APAC atMeta and Director of Digital Strategy & Innovation at Deloitte Digital.Amer joins Sarah to discuss some of the themes from his upcoming book, The 5Ways to Innovate.
Innovate without needing to update your legacy tech stack. FinovateEurope Best of Show winner Tweezr explains how. Detailed episode description: In this episode, Greg sits down with FinovateEurope Best of Show winner Tweezr to learn more about their innovative approach to maintaining and modifying complex legacy systems. Co-founders Ohad Kotler and Lior Vernia created Tweezr to help financial institutions modernize without replacing their core systems. By enabling developers to make precise code changes without breaking critical functionality, Tweezr saves time and makes legacy systems more maintainable. The co-founders share their experiences working with banks and the significant challenges posed by outdated technology, emphasizing that the inability to swiftly update core systems hinders digital transformation efforts. The discussion also highlights the severe bottlenecks legacy systems create for banks, making even simple modifications a lengthy and costly process. Tweezr acts as a guiding tool (rather than an automated coding system), helping developers navigate millions of lines of code efficiently. It identifies necessary modifications, warns of potential breakages, and significantly reduces the time required to implement changes. By doing so, Tweezr empowers financial institutions to innovate without being bogged down by their outdated infrastructure. Tweezr's AI-driven approach focuses on bridging the maintainability gap, allowing banks to continue using their legacy systems without full-scale modernization. Instead of replacing core banking software—a process that can take years—banks can use Tweezrr to optimize and maintain their existing technology stack. The AI functions as a senior engineer, analyzing dependencies and guiding developers to implement safe, effective changes. This ability to enhance legacy systems without a full overhaul is what resonated strongly with FinovateEurope's audience. More info: Tweezr's Demo: https://finovate.com/videos/finovateeurope-2025-tweezr/ FinovateEurope: https://informaconnect.com/finovateeurope/ Tweezr: www.tweezr.io, https://www.linkedin.com/company/tweezr/ Ohad Kotler: https://www.linkedin.com/in/ohad-kotler-949b4941 Lior Vernia: https://www.linkedin.com/in/liorvernia Greg Palmer: https://www.linkedin.com/in/gregbpalmer/ Finovate: https://www.finovate.com ; https://www.linkedin.com/company/finovate-conference-series/ #fintech #digitaltransformation #modernization #AI #legacytech #corebanking #finovate #finovateeurope
Welcome to the Health Marketing Collective, where strong leadership meets marketing excellence. In today's episode, we're thrilled to welcome Laura Cave, a dynamic health tech marketer known for her ability to bring healthcare products to market and breathe life into healthcare stories. Laura currently serves as the Chief Brand Officer at Paytient and is committed to enhancing the accessibility and affordability of healthcare. In their conversation, Sara and Laura discuss fostering a culture that is focused on activation, removing roadblocks, empowering teams, and nurturing innovation within organizations. With a rich background that includes pivotal roles at The Knot and Oscar Health, Laura offers invaluable insights into building environments where ideas swiftly transition into actionable outcomes. Thank you for being a part of the Health Marketing Collective, where strong leadership meets marketing excellence. The future of healthcare depends on it. Key Takeaways: Defining Activation in Marketing: Laura Cave clarifies that true activation means making a business impact rather than performing marketing activities that lack measurable impact. It's about prioritizing actions that align with business goals and foster significant value creation. Learning from Past Roles: At The Knot, Laura learned the importance of community building and innovation without hefty advertising budgets. These skills have translated into her ability to drive growth and engagement in subsequent roles. Bridging Gaps with Innovative Solutions: Laura's experience at Oscar Health showcases the power of innovative solutions in healthcare marketing. By adopting a unique approach to incentivizing flu shots, Laura was able to influence behavior and generate positive health outcomes through charitable contributions. Building a Conversion Mechanism: Paytient's work with the m3p program illustrates the importance of creating direct conversion opportunities to measure marketing effectiveness. By simplifying the enrollment process for Medicare users, they not only helped consumers but also unlocked partnership and revenue opportunities. Embracing Change and Collaboration: To foster an activation-driven culture, Laura emphasizes the significance of embracing change, asking questions, collaborating across teams, and keeping a steadfast focus on solving real business problems. This mindset encourages innovation and efficiency, paving the way for growth and impact. [embed]https://youtu.be/13vIpnqlBXk[/embed] About Laura Cave Laura Cave is an experienced early-stage health tech marketer who excels at bringing healthcare products to market and healthcare stories to life. She is passionate about making healthcare more affordable and accessible for all. After 15 years as a proud New Yorker, she lives with her family in Columbia, Missouri.
On this week's episode of The Publisher podcast we hear from Alex White, Group Managing Director for Immediate Media's Knowledge portfolio which includes BBC Gardeners' World, BBC History and Immediate's parenting business, MadeForMums. We spoke about the benefits that come from the company's focus on publishing verticals, how the magazine publisher is bringing a culture of innovation into the business by giving staff the space to innovate and how she believes encouraging an ‘entrepreneurial spirit' is crucial to compete. This season of The Publisher Podcast & Newsletter is sponsored by Memberful, a best-in-class membership solution for independent publishers and journalists who want to diversify their revenue stream and connect with their audience. Memberful lets you offer membership perks and exclusive content to your loyal audience, giving you full control over who has access to your articles, newsletters, and podcast episodes. Take control of your publishing business this year with Memberful. Visit memberful.com/publisherpod and get started with a free trial.
In this episode of the EY Sustainability Matters podcast, host Bruno Sarda and guests dive into the intersection of sustainability and the music industry. Discussing the topic with Bruno are: Joel Makower, Chairman and Cofounder of the Trellis Group (formerly GreenBiz) and the Strategy Director & Industry Council Chair of the Music Sustainability Alliance, and Olga LaBelle, Vice President and Head of Environmental, Social and Governance (ESG) at Warner Music Group. The speakers discuss the current state of sustainability in the music industry, innovative collaborations for environmental benefit, and how artists, labels, concert venues and fans can contribute to a more sustainable industry. Key takeaways include: Music has the power to unite people across the world with a shared purpose. Artists can inspire positive social change through their fans. There are many ways to encourage sustainable innovation across the value chain in the music industry, from tour trucks and heavy lifting equipment to vinyl records made from recycled plastic. © 2025 Ernst & Young LLP
Disrupt, Innovate, Dominate: Leading the Future of Construction with Bill Hughes | Milwaukee ToolIn today's episode, we're honored to welcome Bill Hughes, President of End User Solutions at Milwaukee Tool, for an insightful discussion on the ever-evolving construction industry. Chad and Cody tackle some of the most pressing questions on the minds of our listeners, exploring the challenges and opportunities in today's unpredictable construction marketplace.
Declining enrollment was a problem at WKU. The university used AI-powered analytics to optimize outreach, which helped increase enrollment and revenue.
Grant Martin, TorkStrap's president, understands the importance of safe and reliable cargo transport. In fact, his motivation to create TorkStrap came after a minor incident involving a bungee cord that went through his father's hand. From that moment on, Martin made it his mission to develop a safer, faster, and more simplistic solution for cargo transport and he created his own retail website proving there's substantial revenue to be gained outside of Amazon.Highlight Bullets> Here's a glimpse of what you would learn…. Grant Martin's entrepreneurial journey and the inspiration behind TorkStrap.Experiences and challenges of selling products on Amazon and Shopify.Importance of cash flow management in e-commerce businesses.Strategies for optimizing cash flow, including leveraging credit cards.Insights on product development and innovation in the e-commerce space.The role of digital marketing, particularly video content, in driving sales.Necessity of testing and experimentation in marketing strategies.Pricing strategies and the impact of price adjustments on profitability.Customer experience and its significance in e-commerce success.Challenges and opportunities presented by emerging sales channels like TikTok Shop. In this episode of the Ecomm Breakthrough podcast, host Josh Hadley interviews Grant Martin, founder of TorkStrap, a company known for its patented strap device enhancing safety and efficiency in load securing. Grant shares his entrepreneurial journey, including the inspiration behind his product, challenges faced on platforms like Amazon and Shopify, and strategies for growth. Key topics include cash flow management, leveraging credit cards for extended payment terms, and effective marketing through video content. The episode provides actionable insights for scaling e-commerce businesses, emphasizing innovation, financial management, and strategic marketing.Here are the 3 action items that Josh identified from this episode:1. Master Inventory and Cash Flow Management: Regularly monitor inventory levels and manage cash flow strategically by using credit cards or extended payment terms to avoid stockouts and stabilize finances. For instance, consider using tools like the Amex Plum Card to extend payment cycles and align expenses with revenue inflows.2. Adapt and Leverage Platform-Specific Strategies: Understand and adapt to the requirements of each sales platform, like Amazon and Shopify, to optimize visibility and balance revenue streams. Knowing Amazon's fee structures and competitive environment, for example, can help you manage inventory effectively and keep fees in check.3. Invest in Customer-Centric Marketing and Pricing: Develop engaging, data-driven ad content that resonates with your target audience, and experiment with pricing to maximize profits for reinvestment. Additionally, focus on owning the customer experience through your website by offering incentives and superior service to drive loyalty and repeat purchases.Resources mentioned in this episode:Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comTorkStrapShopifyAmazon FBAAmex Plum CardMeta AdsTikTok ShopYouTubeRepurposeSellerboardAutoPod for Premiere ProChatGPTInvent With Me PodcastWar Room by Roland FrasierRich Dad Poor DadThe 4-Hour WorkweekEpisode with John Derkits on Credit Card HackingThe How of Business PodcastSpecial Mention(s):Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s):“Cracking the Amazon Code: Learn From Adam Heist's Brand Scaling Secrets” on the eComm Breakthrough Podcast...
Meet Bobby Ahdieh, the game changing Dean who is bringing innovation from around the state to downtown Fort Worth. In this episode, we are talking about academic innovation from the flagship institution of the state, the Texas A&M System. He has been the driving force behind the new Texas A&M Campus in downtown Fort Worth that will not only bring five new buildings to the southeast corner of downtown, but will also bring a focus on innovation and research from the Texas A&M System to Fort Worth. In addition to his role as Dean, Ahdieh is also the VP of Professional schools and Programs and the COO of the Texas A&M Fort Worth campus. Before starting his career in law, Ahdieh also spent extensive time in Cold War Russia and speaks fluent Russian. To learn more about Texas A&M Fort Worth, visit: https://Fort-Worth.TAMUS.edu To learn more about HSC Next, visit https://hscnext.com
What happens when an architect breaks free from traditional practice and takes an unconventional path? In this episode, Josh Sanabria, founder of GoArchitect, shares how his journey led him from design studios to a unique intersection of software, community engagement, and architecture. His company has found an innovative way to help school districts secure funding for major projects—but it's not what you'd expect. Josh reveals how a surprising realization forced him to pivot his business model completely, leading to explosive growth. He also discusses the overlooked challenges that architects face when trying to innovate within the industry—and how he overcame them. Plus, he shares a simple yet powerful strategy that took his company from a struggling startup to a nationally recognized platform. The unexpected business lesson Josh learned from a failed media venture Why the traditional way of planning school projects is broken—and what's replacing it How a hidden rule about school funding changed the course of his career The one email that instantly created demand for his services To learn more about Josh, visit his: Website: https://www.goarchitect.com/ LinkedIn: https://www.linkedin.com/in/jpsanabria/ ► Transcription: https://otter.ai/u/3ToiIKgl98D05o-Yp5kz7XX-zc8?utm_source=copy_url ► Feedback? Email us at podcast@businessofarchitecture.com ► Access your free training at http://SmartPracticeMethod.com/ ► If you want to speak directly to our advisors, book a call at https://www.businessofarchitecture.com/call ► Subscribe to our YouTube Channel for updates: https://www.youtube.com/c/BusinessofArchitecture ******* For more free tools and resources for running a profitable, impactful, and fulfilling practice, connect with me on: Facebook: https://www.facebook.com/groups/businessofarchitecture Instagram: https://www.instagram.com/businessofarch/ Website: https://www.businessofarchitecture.com/yt Twitter: https://twitter.com/BusinessofArch Podcast: http://www.businessofarchitecture.com/show iTunes: https://podcasts.apple.com/us/podcast/business-architecture-podcast/id588987926 Android Podcast Feed: http://feeds.feedburner.com/BusinessofArchitecture-podcast Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9idXNpbmVzc29mYXJjaGl0ZWN0dXJlLmxpYnN5bi5jb20vcnNz ******* Access the FREE Architecture Firm Profit Map video here: http://freearchitectgift.com Carpe Diem!
From a biological perspective, there's a limited window for getting pregnant, spanning from reproductive age through menopause. While that offers many years of opportunity, there's never a perfect time to have a baby. You might find yourself expecting earlier than planned, or life may lead you to parenthood later than you imagined. Whether you're in your 20s, 30s, or 40s, age can influence many aspects of pregnancy, like fertility, potential risks, and even emotional or financial readiness. Many women feel pressure to have children before their 35th birthday. This idea stems from classifying pregnancy at 35 or older as “advanced maternal age.” Although this label is based on increased statistical risks, this high-risk label can create unnecessary anxiety. Especially considering most pregnancies in this age group are healthy and uncomplicated. There are also real advantages to becoming a parent in your mid-thirties or beyond. In this episode, we'll explore how pregnancy experiences can vary across ages, what the evidence says about the risks of advanced maternal age, and how you can make confident, informed choices no matter where you are on your journey to parenthood. Thank you to our sponsors Tinker, Create, and Innovate with KiwiCo! Get up to 50% off your first crate at kiwico.com with the promo code PREGNANCYPODCAST. KiwiCo makes learning feel effortless by helping kids progressively build new skills through play. Kiwi Co. crates encourage kids of all ages to become problem-solvers as they explore. From sensory toys that help babies reach developmental milestones to super fun, hands-on projects for older kids. KiwiCo products are thoughtfully designed, use high-quality materials, and are built to last. Get up to 50% off your first crate at kiwico.com with the promo code PREGNANCYPODCAST. 10% off at momcozy.com with the promo code PREGNANCYPODCAST. The Momcozy Air 1 Ultra-Slim Breast Pump is the thinnest portable breast pump on the market and a game-changer for pumping. It fits discreetly inside your bra, giving you the privacy and comfort you deserve without compromising powerful suction. The wireless charging case provides up to 15 sessions per charge and doubles as a storage unit, making it super easy to keep everything organized and clean. Seamlessly sync with the Momcozy app to enable hands-free control, switch between pumping modes, and track milk volume in real-time. Check out the Momcozy Air1 at momcozy.com and use the promo code PREGNANCYPODCAST to save 10% off all products on the Momcozy website. The VTech V-Hush Stroller Rocker is a portable device that features a mechanical rocking mechanism to gently rock your baby's crib or stroller to promote better sleep on the go. Plus it has a built-in amber night light, a rechargeable battery, soothing sounds, white noise, and sweet lullabies. Soothe your baby to sleep anywhere with the VTech V-Hush Stroller Rocker. The VTech V-Hush Stroller Rocker is available at Walmart. AG1 is offering new subscribers a FREE $76 gift when you sign up. You'll get a Welcome Kit, a bottle of D3K2 AND 5 free travel packs in your first box. Even with the best diet, some nutrients can be hard to get. AG1 delivers optimal amounts of nutrients in forms that help your body thrive. Just one scoop contains essential vitamins and nutrients, supports gut health, helps you feel sharp and focused, and supports a healthy immune system. Check out DrinkAG1.com/pregnancypodcast to get a free welcome Kit, a bottle of D3K2, and 5 free travel packs in your first box. (As a friendly reminder, pregnant or nursing women should seek professional medical advice before taking this or any other dietary supplement.) Read the full article and resources that accompany this episode. Join Pregnancy Podcast Premium to access the entire back catalog, listen to all episodes ad-free, get a copy of the Your Birth Plan Book, and more. Check out the 40 Weeks podcast to learn how your baby grows each week and what is happening in your body. Plus, get a heads up on what to expect at your prenatal appointments and a tip for dads and partners. For more evidence-based information, visit the Pregnancy Podcast website.
In this episode of Healthy Mind, Healthy Life, host Avik Chakraborty sits down with Chris Scott, the founder of Boscheto, to discuss how entrepreneurs can achieve sustainable business growth without burning out. Many business owners believe in the myth that working 24/7 leads to success. But Chris debunks this misconception and shares actionable strategies for working smarter, not harder. He introduces his SBI 3 framework (Innovate, Implement, Improve) to help business owners focus on efficiency, eliminate execution debt, and make small, high-impact changes that drive long-term success. If you're an entrepreneur struggling with burnout, overwhelmed by endless to-do lists, or feeling stuck in the hustle cycle, this episode is for you! About the Guest – Chris Scott Chris Scott is a PMP-certified project manager, change management expert, and founder of Boscheto, a company dedicated to helping small businesses overcome challenges and scale sustainably. He's on a mission to solve 50,000 business problems by 2030, empowering business owners to build long-lasting, efficient operations without sacrificing their well-being. His SBI 3 system helps businesses focus on solving root problems, testing solutions with minimal risk, and continuously improving. Key Takeaways from the Episode ✅ More hours ≠ More results – Effort without execution is just wasted energy.✅ The 80/20 Rule – 80% of your results come from 20% of your highest-value work.✅ Execution debt – Business inefficiencies pile up and lead to burnout.✅ SBI 3 Framework – Solve real problems, test small, and improve continuously.✅ Small, high-impact improvements beat big, risky changes.✅ Find what works for YOU – Cut through the noise and focus on a sustainable system. Connect with Chris Scott
The pet care industry is evolving fast, and staying ahead means being open to change. In this episode, we sit down with Michelle Sarwas from Bark Avenue Day Camp to talk about how she's pivoted her business over the years—constantly innovating, adapting, and pushing the industry forward. From transitioning to an enrichment-based daycare model to introducing solo play options and a scent room designed for canine mental stimulation, Michelle shares the strategies that have helped her business thrive, even in tough times.If you've been wondering how to stand out in a competitive market, get clients excited about enrichment daycare, or turn challenges into opportunities, this is the episode for you. Michelle's approach proves that embracing change isn't just necessary—it's the key to long-term success. Tune in and get inspired!
How your phone blocks you from “wanting what you want,” how Hannah spent 1,000 hours away from her phone in 1 year, and how to exchange “why me?” with “who for? when experiencing trials.Links Mentioned:Hannah BrencherHannah Brencher on InstagramHannah Brencher on XThe World Needs More Love LettersThe Unplugged Hours: Cultivating a Life of Presence in a Digitally Connected WorldCalled to Create: A Biblical Invitation to Create, Innovate, and RiskFour Thousand Weeks: Time Management for MortalsRedeeming Your Time: 7 Biblical Principles for Being Purposeful, Present, and Wildly ProductiveThe Power of Habit: Why We Do What We Do and How to ChangeThe Practice of the Presence of GodBringing Up Bebe: One American Mother Discovers the Wisdom of French ParentingAnne Lamott BooksKate BowlerJordan Raynor