Podcasts about senior leaders

In January, an anonymous group of senior leaders at creative, media and adtech agencies released a memo warning that the industry is failing in its moral and civic duties to society.The memo argued that without an interruption to the status quo, advertising will “be a critical enabler to tech platforms that stoke hatred and division, facilitate hate groups to monetise their content at a time of increasing division in this country and many others, support the social license of the fossil fuel industry and provide broader greenwashing and social-washing services to industries that are under public scrutiny, and roll over in the face of anti-DEI rhetoric and desert those individuals, teams and communities that our industry has made commitments to.”It also argued that British business interests are losing independence to US political interests, that working groups have failed to drive internal change, and that the presence of Big Tech companies at industry-wide events and initiatives has stymied attempts at progress.The memo caused a stir, particularly given its timing just days ahead of the annual LEAD conference convened much of media and advertising's top brass to discuss the importance of trust.Its authors were criticised for remaining anonymous, but they nevertheless succeeded in sparking a conversation and renewed interest in key ethical issues that have arguably been suppressed since Trump's re-election as US president in late 2024.Ned Younger is the director of Inside Track, the non-profit that was responsible for convening these anonymous individuals and facilitating their production of the memo.He sat down with The Media Leader earlier this month to discuss his takeaways from the group, and whether he thinks they will drive real change in the advertising industry.Highlights:2:04: What is Inside Track and how did it convene this anonymous group?6:41: Main concerns expressed by the group10:27: Future direction, calls to action, and the need for better forums of conversation15:16: Why remain anonymous?22:58: The risk of insufficient progressRelated articles:Anonymous group of senior ad industry leaders warns of industry-wide moral failingGovernment plans new powers to tackle online harms: ‘No platform gets a free pass'Meta admits revenue from fraud and scam ads ‘might' have accounted for 3-4% of total revenueThe crisis in advertising: things we can do todayAct Climate Labs launches blueprint to phase out fossil fuel advertising---Thanks to our production partners Trisonic for editing this episode.--> Discover how Trisonic can elevate your brand and expand your business by connecting with your ideal audienceVisit The Media Leader for the most authoritative news analysis and comment on what's happening in commercial media. LinkedIn: The Media LeaderYouTube: The Media Leader

Is playing it safe holding you back? Speaker - Mark Pomery, Senior Leader, Elevate Church

On this episode of Mind the Gap, Tom Sherrington and Emma Turner are joined by Alex Fairlamb and Rachel Ball, co-authors of The Scaffolding Effect, to explore what scaffolding really is (and isn't) and why it has become such a pivotal idea in the move from “differentiation” to adaptive teaching. They discuss the research roots of the term, the practical reality of “knowing–doing,” and the central challenge that scaffolds must be temporary - designed to be removed through gradual release and guided by sharp checks for understanding. The conversation digs into common pitfalls (from “impermeable skins” of apparent progress to students becoming dependent on writing frames), debates the role of formulaic writing structures, and shows how scaffolding looks different across subjects and phases, including strategies involving reading, writing, retrieval practice, explanations, practical subjects, even homework. Packed with concrete examples and implementation-minded advice, this is a highly usable episode for teachers and leaders who want to support pupils towards real independence.Alex Fairlamb is a Trust T&L Network Lead and Senior Leader in charge of Teaching and Learning and CPD, based in the North East. She is a Chartered Teacher of History, a Specialist Leader in Education and an Evidence Lead in Education. Alex is a proud member of the Historical Association Secondary Committee and the Schools North East Steering Board. Alex is a History teacher and former Lead Practitioner of History and Teaching and Learning, with a strong commitment to ensuring that curriculums are diverse. She is an author and textbook writer, and recently completed her PhD focusing on Equality and Equity within education. Check out her website at https://alexfairlamb.com/Rachel Ball is Professional Development Specialist at Steplab. She is a former Assistant Principal in charge of teaching and learning and CPD, and passionate history teacher with 22 years experience. She is also a Fellow of the Chartered College of Teachers and an international speaker at schools and conferences including ResearchEd National Conference. Rachel is co-editor of What is History Teaching, Now? (2023) and co-author of The Scaffolding Effect (2025). Find Rachel's blog at theeducationalimposters.wordpress.comTom Sherrington has worked in schools as a teacher and leader for 30 years and is now a consultant specialising in teacher development and curriculum & assessment planning. He regularly contributes to conferences and CPD sessions locally and nationally and is busy working in schools and colleges across the UK and around the world. Follow Tom on X ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@teacherhead⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Emma Turner FCCT is a school improvement advisor, education consultant, trainer and author. She has almost three decades of primary teaching, headship and leadership experience across the sector, working and leading in both MATs and LAs. She works nationally and internationally on school improvement including at single school level and at scale. She has a particular interest in research informed practice in the primary phase, early career development, and CPD design. Follow Emma on X ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@emma_turner75⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠This podcast is sponsored by Teaching WalkThrus and produced in association with Haringey Education Partnership. Find out more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://walkthrus.co.uk/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://haringeyeducationpartnership.co.uk/⁠

This episode features a highlighted segment from the ROI Centered Care Virtual Summit, produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association. In this conversation, Eric Glazer sits down with Fernando Carnavali, MD, Associate Professor of Medicine at the Icahn School of Medicine at Mount Sinai and Chief of General Internal Medicine at Mount Sinai Health System, to explore how large academic health systems can translate patient experience, diagnostics, and technology innovation into measurable ROI. Rather than focusing on new tools for their own sake, Dr. Carnavali reframes the challenge: how to use existing data, connected devices, and AI-enabled diagnostics to improve the full patient journey, before, during, and after the visit while also supporting a stretched clinical workforce. Drawing on Mount Sinai's real-world operating environment, the conversation explores how experience, communication, and clinical efficiency are increasingly inseparable from financial performance, especially in inpatient and general internal medicine settings. This discussion moves beyond pilot thinking to address what it takes to operationalize innovation at scale inside a complex health system. What you'll learn in this episode: Why patient experience is a longitudinal journey, not a post-visit survey score How Mount Sinai is using technology and diagnostics to strengthen communication, not replace clinicians The role of AI and connected devices in improving both patient and provider experience Why workforce constraints in primary and general internal medicine demand new care models How health systems can focus on what's already within their control to drive ROI Why proving clinical and economic value upfront is essential to scaling innovation About Dr. Fernando Carnavali: Dr. Carnavali is the Chief of the Division of General Internal Medicine for Mount Sinai Morningside and Mount Sinai West (MSM/MSW) and serves as the Medical Director of the Long COVID Satellite Clinic at Mount Sinai Doctors Ansonia (MSD-Ansonia). In this role, Dr. Carnavali oversees a large, complex division with eight outpatient service locations spanning Manhattan's West Side from Harlem to Chelsea. Clinically, he focuses on the treatment and management of chronic illness, with a particular emphasis on Long COVID care. In early 2020, Dr. Carnavali led MSM/MSW's outpatient response to the COVID-19 pandemic, organizing early testing and triage for community patients and serving for eight weeks on the inpatient COVID units—an experience that provided firsthand insight into the impact of SARS-CoV-2 in New York City. In May 2021, he coordinated the launch of the Long COVID Clinic at MSD Ansonia and continues to personally evaluate new and ongoing patients each week. Committed to sharing Mount Sinai's expertise in Long COVID care, Dr. Carnavali has participated in numerous national and international forums, training providers in this emerging field. He has also built a strong media presence, spotlighting both the Ansonia clinic and the Mount Sinai Long COVID program to raise public awareness. Since 2024, he has served as Co-Principal Investigator on a grant from the Agency for Healthcare Research and Quality (AHRQ) and the Department of Health and Human Services titled "Evaluation of Long COVID Care Practices." In addition to Long COVID work, Dr. Carnavali leads outpatient practice transformation initiatives across MSM/MSW and the Mount Sinai Health System, guiding quality improvement teams to enhance patient satisfaction, improve access to care, and explore innovative service models.   Podcast Recommendation: Check out Access Amplified, brought to you by TytoCare and hosted by Joanna Braunold - a podcast about how digital health is helping increase access to care and equity, one innovation at a time. We'll shine a light on what's actually working to make care more accessible and  inclusive. If you're a healthcare leader, an innovator, a policy shaper, or anyone passionate about health equity, this podcast is for you. New episodes drop every two weeks. Follow or subscribe wherever you get your podcasts. https://www.tytocare.com/resources/access-amplified Thank You to Our Episode Partner, TytoCare. TytoCare enables health systems and plans to deliver high-quality remote exams anytime, anywhere. Their FDA-cleared devices and AI-powered diagnostic platform support virtual specialty care, school-based programs, and home health models—reducing unnecessary ED visits and improving patient experience. To learn more, visit tytocare.com. Schedule a Meeting with a Senior Leader at TytoCare: To explore how TytoCare can help your organization expand virtual specialty access and improve care coordination, reach out to jtenzer@brightspotsventures.com  to schedule a meeting. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.  

What does it really take to build a long-term, sustainable business in Direct Selling - especially when motivation dips and things feel heavy? In this powerful episode of the Direct Selling Accelerator Podcast, I’m joined by Zelia Malherbe, a Norwex leader with over 16 years of experience navigating growth, leadership, and change in the industry. Zelia shares her honest journey from introverted beginnings to leading with confidence, why simplicity always outperforms complexity, and how real connection - not social media broadcasting - builds lasting success. We unpack motivation vs discipline, the importance of systems, personal development, conferences, and why Direct Selling remains a people-first business. If you’re feeling stuck, overwhelmed, or questioning your next step, this episode will ground you, refocus you, and remind you that consistent small actions truly compound to make a difference. Grab a cuppa and a notebook - this conversation is packed with wisdom you can implement immediately. We’ll be talking about: ➡ [00:00] Why Direct Selling Can Feel Lonely — And How to Change That ➡ [02:47] Introducing Zelia Malherbe & Her 16-Year Journey ➡ [04:12] From Hobby to Real Business: The Conference Turning Point ➡ [06:00] Why Conferences Still Matter in Direct Selling ➡ [08:54] Introvert to Leader: Borrowing Confidence ➡ [11:24] Why Simplicity Wins in Business ➡ [13:00] The Social Media Broadcasting Trap ➡ [14:24] Language, Self-Talk & Consistency Over Intensity ➡ [16:21] Simple Daily Systems That Build Momentum ➡ [18:57] Why Personal Conversations Beat Social Media Posts ➡ [21:45] Motivation vs Discipline: What to Rely On ➡ [25:12] The Future of the Direct Selling Industry ➡ [30:24] Leading Yourself Before Leading Others ➡ [33:09] Coaching, Mentorship & Personal Development ➡ [36:51] Zelia Malherbe’s Favourite Books ➡ [37:39] Zelia Malherbe’s Favourite Quote ➡ [37:54] Zelia Malherbe’s Superpower ➡ [38:30] Zelia Malherbe’s Advice She’d Give Her Past Self ➡ [39:09] Final Advice for Direct Sellers Feeling Stuck ➡ [40:27] Final Thoughts Resources Recommended Book: ➡ Atomic Habits — James Clear: https://bit.ly/49FT84X ➡ Let Them — Mel Robbins: https://bit.ly/4sZ2Zuf Quotes:➡ “If it’s to be, it’s up to me.” About our guest: Zelia Malherbe is a Senior Leader with Norwex and leader of Team Impact, a high-performing community of consultants focused on sustainable growth, strong culture and values-driven leadership. With more than 16 years in the business, Zelia mentors leaders across Australia and New Zealand in building consistent bookings, customer care systems, and confident team leadership. Known for her steady, grounded style, she believes that long-term success comes from integrity, service and consistent action rather than hype or shortcuts. Connect with Zelia Malherbe: ➡ Zelia Malherbe’s Website: https://zelia.norwexbiz.com.au/ ➡ Zelia Malherbe’s Facebook: www.facebook.com/CleanCloth ➡ Zelia Malherbe’s Instagram: https://instagram.com/zeliamalherbe Connect with Norwex ➡ X: https://x.com/norwex ➡ Instagram: https://www.instagram.com/norwexaunz/ ➡ Facebook: https://www.facebook.com/NorwexAustralia ➡ LinkedIn: https://www.linkedin.com/company/norwex-anz/ ➡ YouTube: https://www.youtube.com/user/norwexaustralia ➡ Pinterest: https://www.pinterest.com/norwex/ Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us at communnity_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here https://go.auxano.global/welcomeSee omnystudio.com/listener for privacy information.

Today at 4 PM Eastern, one of the most influential voices in the underground SRA, TI, and spiritual-warfare community returns to the Typical Skeptic Podcast: Daniel Duval of Bride Ministries.Daniel's website: BrideMovement.comDaniel Duval Youtube: www.youtube.com/@DanielDuvalDaniel is known worldwide for his work helping survivors of Satanic Ritual Abuse (SRA), Dissociative Identity Disorder (DID), alien abduction, MILAB operations, and targeted individuals. He's a minister, author, international speaker, and host of Discovering the Truth with Dan Duval.In this powerful interview we're diving into:– The Pre-Adamic Ages and forgotten spiritual history– The origins of human spirit wounding– Entity interference, alien & MILAB abductions– Advanced spiritual warfare & deliverance– His NEW BOOK Awakened and why awakening the spirit is the next move of God– How ancient realms, timelines, and rebellions shape the soul today– Viewer questions from Facebook & YouTubeThis is going to be a deep, honest, and spiritually charged conversation.If you've ever dealt with spiritual attacks, fragmentation, alien interference, or unexplained oppression — you'll want to be here for this one.

Send us a textIf your manager has checked out and is providing generic feedback like "keep up the good work," your career is on a plateau. You cannot wait for them to wake up. While you wait for your manager to advocate for you, someone else is building the relationships needed to reach senior leadership. In this Monday Momentum episode, Kele Belton provides a two-sentence script that opens doors with executives when your direct manager is failing to open them for you.What this episode is aboutWelcome to Monday Momentum: our tactical, 5-minute series designed to set your leadership tone for the week.Please note: These Monday episodes are a new addition to our schedule. Our signature, deep-dive masterclasses continue to drop every Thursday as usual.In this session, Kele addresses the reality of the disengaged manager. You will learn the exact two-sentence question to ask senior leaders to demonstrate strategic thinking and systems-level awareness. This is not about seeking career advice; it is about positioning yourself as a strategic partner ready to take a seat at the table.What you'll learnThe Skip-Level Script: Two specific sentences that open doors with senior leaders and signal your readiness for advancement.The High-Status Signal: Why lead with your interest in "developing strategic thinking" to prove you have outgrown your current role.Systems Thinking: How to frame your work within broader company goals to position yourself at the VP level.The Low-Risk Invitation: How to offer high-level contribution while maintaining excellence in your current responsibilities.Implementation Strategy: Exactly who to reach out to and how to send the invitation this week to build your own safety net of advocates.Mentioned in this episodeNEW SCHEDULE: Monday Momentum tactical episodes every Monday, plus our signature deep-dive masterclasses every Thursday.Leadership Strategy Call: Ready to develop C-suite presence and build your roadmap to senior leadership? Schedule your complimentary strategy call: https://calendly.com/kele-thetailoredapproach/leadership-strategy-callConnect with Kele for more leadership insights:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

Episode 109What senior leaders wished they had acted on soonerSUMMARYWelcome to The Lonely Leader Podcast. In this episode, James Rule explores the three most common issues that senior leaders delay taking action on. Even the highest performing leaders struggle at some stage in these areas which in turn compromises their performance, leadership impact and ultimately fulfilment. By sharing them he aspires to help you avoid these debilitating pitfalls on your own leadership journey. KEY TAKEAWAYSThe delay in addressing these issues seems to challenge each and every leader at some stage in their career. Knowledge is power. The first step is awareness of the issues, the second is learning from the wisdom of those that have walked the leadership path ahead of you and taking the necessary action to course correct and avoid the same stresses and pitfalls. ABOUT THE HOST James is an experienced mentor, coach and thought leader who works with a range of clients from FTSE 100 companies, SME´s the NHS and wider public and not for profit sectors.His twenty year career in elite sport initially as a professional rugby player but predominantly as a chief executive has given him an invaluable insight in managing the success, failures and pressures associated with leadership at the highest level.As a high performance coach James specialises in enhancing resilience and leadership development. He is a passionate advocate of the notion that to find lasting fulfilment we need to take a holistic view of high performance. EPISODES TO CHECK OUT NEXTEpisode 106 - When performance stops feeling worth it: A conversation leaders rarely admit they're havingEpisode 107 - Why senior leaders procrastinate and how to break the cycle Episode 108 - If you don't redesign leadership it will redesign youCONNECT & CONTACT Website www.thelonelyleader.co.ukThe Lonely Leader's LinkedIn James' LinkedInInstagramEmail: hello@thelonelyleader.co.uk NEWSLETTERSign Up to The Leadership Accelerator Newsletter for advice, inspiration and ideas, you'll also receive James' Tackling Imposter Syndrome guide.THIS SHOW WAS BROUGHT TO YOU BY LONELY LEADER MEDIA Hosted on Acast. See acast.com/privacy for more information.

In this powerful message, Pastor Mark Varughese, Founder and Senior Leader of Kingdomcity, unpacks the important role of connection and contribution within the church. He reminds us that revival isn't just about what God pours out, but whether we're prepared to sustain it together, challenging us to shift our prayers from asking for more blessings to asking for greater capacity.

Promotions are risk reallocation, not performance rewards. If you are ready to shift how leadership assesses you, apply for a strategy call here: https://m.masteryinsights.com/application What is Enterprise Trust? Enterprise Trust is a prediction mechanism used by senior leadership where confidence is granted not based on past performance or role mastery, but on an operator's ability to forecast pipeline volatility. Unlike interpersonal trust, Enterprise Trust is a risk assessment of your ability to see what is coming and reduce the cost of uncertainty before it creates damage or delay within the organization. Key Concepts: - Value Perimeter: A strategic boundary defined by the outcomes leadership trusts you to uphold, distinct from your "Job Description" which is merely a decaying list of tasks. - Executive Underwriting: The mental shift from asking "Can I do this?" to valuating the economic reality of a decision. It requires pricing the cost of inaction and the probability of loss rather than seeking validation. - Consequence Literacy: The ability to prioritize homeostasis (stability) over brilliance (being correct). It is the skill of identifying and reducing unwanted surprises in a complex ecosystem. - Bilingual Translation: The capacity to speak both the technical language of direct reports and the enterprise-level language of meaning required by the C-Suite. Which is blocking promotions more in your environment: A) internal politics/visibility or B) enterprise trust (your ability to reduce uncertainty)?   Show notes and free resources: https://CareerRevisionist.com/episode227 Do you want to move up in executive leadership? Want to elevate your communication skills, leadership abilities and influence in the world around you? If you're ready to start leveling up in your career and you want to develop all of the skills and professional acumen that will allow you to grow into senior executive positions with confidence, apply here: https://m.masteryinsights.com/application Answer a few questions to see if you qualify for Dr. Grace's executive coaching program, then book a time to speak with a member of our team. --------- Thank You for Listening! I am truly grateful that you have chosen to tune in. Visit my Youtube channel where I release new videos weekly on executive career growth, communication, increasing income, and professional development. Please share your thoughts! Leave questions or feedback in the comments below. Leave me a review on iTunes and share my podcast with your colleagues. With Love & Wisdom, Grace

God promises that when we seek Him, He will guide our steps. But sometimes, we miss God's will and wonder if we're doing something wrong. When we know why we're missing God's will, we're better able to move forward. Speaker - Mark Pomery, Senior Leader, Elevate Church - Download our Elevate Church AU App (available for Apple or Android) - Visit us at http://www.elevatechurch.me - Instagram - @elevatechurchperth - Facebook - iamelevatechurch And be sure to Subscribe, Like, Comment, Review, & Share.

Episode 107Why senior leaders procrastinate and how to break the cycleSUMMARYProcrastination isn't a productivity issue for senior leaders it's a leadership signal.In this episode of The Lonely Leader Podcast, James Rule explores why capable, high performing leaders increasingly struggle with procrastination, why it looks different at senior level, and how leaders can break the cycle without resorting to pressure, self-criticism, or dramatic exits.This is a practical, reflective conversation for CEOs and senior leaders who feel busy, effective, and trusted yet find themselves avoiding the work that matters most.KEY TAKEAWAYSWhy procrastination becomes more common at senior leadership level.The impact of decision weight and the associated emotional cost.Why procrastination is often disguised as productivity.Practical proven strategies senior leaders use to regain momentum and clarity.Who This Episode Is ForCEOs, founders, and managing directorsSenior executives and leadership teamsHigh performers who feel busy but misalignedLeaders avoiding important decisions or conversationsABOUT THE HOST James is an experienced mentor, coach and thought leader who works with a range of clients from FTSE 100 companies, SME´s the NHS and wider public and not for profit sectors.His twenty year career in elite sport initially as a professional rugby player but predominantly as a chief executive has given him an invaluable insight in managing the success, failures and pressures associated with leadership at the highest level.As a high performance coach James specialises in enhancing resilience and leadership development. He is a passionate advocate of the notion that to find lasting fulfilment we need to take a holistic view of high performance. EPISODES TO CHECK OUT NEXTEpisode 106 - When performance stops feeling worth it: A conversation leaders rarely admit they're havingEpisode 103 - Escaping leadership loneliness: The art of building powerful support networks Episode 99 - Leadership Essentials: Productivity - Reclaiming focus in a distracted worldCONNECT & CONTACT Website www.thelonelyleader.co.ukThe Lonely Leader's LinkedIn James' LinkedInInstagramEmail: hello@thelonelyleader.co.uk NEWSLETTERSign Up to The Leadership Accelerator Newsletter for advice, inspiration and ideas, you'll also receive James' Tackling Imposter Syndrome guide.THIS SHOW WAS BROUGHT TO YOU BY LONELY LEADER MEDIA Hosted on Acast. See acast.com/privacy for more information.

Simon talks us through 3 steps of consecration

God wants us to know and fulfill his will even more than we do, and he's given us some tools to navigate the journey… Speaker - Mark Pomery, Senior Leader, Elevate Church - Download our Elevate Church AU App (available for Apple or Android) - Visit us at http://www.elevatechurch.me - Instagram - @elevatechurchperth - Facebook - iamelevatechurch And be sure to Subscribe, Like, Comment, Review, & Share.

FREE TRAINING Register for The Catapult Your Career Bootcamp (http://thecatapultbootcamp.com) WORK WITH US Join the Catapult Your Career Program (http://cycprogram.com) GET IN TOUCH Linkedin: https://www.linkedin.com/in/stellaodogwu/ Instagram: https://www.instagram.com/_intelle/ Email: contact@intelle.us

Ready to start 2026 with clarity instead of chaos? Belinda & Shelby lay out a four-move blueprint to make your first quarter productive and sane: choose a small number of strategic bets, audit and activate your influence architecture, fix friction in your systems, and lead at the pace of judgment. Rather than sprinting into January, we unpack how deliberate choices, cleaner processes, and thoughtful outreach create momentum that compounds into Q2 and Q3.Our four tips shape a practical, leader-ready playbook for Q1. If this episode resonated, follow us, share it with a colleague who's planning their quarter, and leave a review with your top Q1 move—what will you prioritize first?Send us a comment!Join us on February 28th, 2026 at the DC Wharf for the Recommit: Winter Retreat. Get your tickets here: https://www.stirringsuccess.com/recommit-a-halfday-retreat We publish new episodes every other Wednesday. Subscribe to the Leadership Tea Podcast Subscribe to Leadership Tea on YouTube! Follow us on Instagram @Leadership_Tea for more inspiration and insights.

High-performing leaders are often blind to the most critical risk in their organizations: the quiet erosion of talent and trust. In this episode, we uncover why the strongest people leave long before boards even notice, the hidden patterns that signal cultural decay, and what it takes for senior leaders to see, act, and protect what matters most. By the end, you will walk away with three actionable strategies to preserve your top talent, strengthen your culture, and lead with precision under pressure.

God's more interested in who we're becoming than what specifically we are doing. Speaker - Mark Pomery, Senior Leader, Elevate Church - Download our Elevate Church AU App (available for Apple or Android) - Visit us at http://www.elevatechurch.me - Instagram - @elevatechurchperth - Facebook - iamelevatechurch And be sure to Subscribe, Like, Comment, Review, & Share.

In this extended studio conversation on Leadership Bites, Guy Bloom sits down with Danny Nelson, MD WINVIC, Industrial & Logistics who has grown with a construction business from its early days into a billion pound organisation. This is not a polished leadership story. It is a real one. Danny talks openly about starting out as an apprentice, learning the craft from tough early experiences, and what changes when you move from being good at the job to being responsible for people, culture and long term performance. Together they explore what trust actually looks like when you stop micromanaging, why accountability is not about blame, and how letting go becomes one of the hardest disciplines of senior leadership. The conversation goes deep into lived culture. Not values on the wall, but how standards are set, how people are treated, how suppliers are paid, and how consistency builds credibility over time. They discuss succession, stepping into ownership, recalibrating peer relationships, and why leadership maturity often comes through discomfort, feedback and reflection rather than confidence or charisma. This episode is for leaders who have grown inside an organisation, who feel the weight of responsibility, and who know that leadership is less about being right and more about learning, trust and sustained behaviour over time.  00:08:56 From apprentice to boardroom learning leadership through craft 00:15:40 Growing inside one organisation what you learn that outsiders do not 00:17:38 Where culture really comes from standards not slogans 00:20:02 Doing it right why credibility is built through behaviour 00:23:56 What culture feels like when it is working 00:26:23 What got you here will not get you there 00:28:50 Leadership maturity learning through reflection 00:30:28 Trust versus control why micromanagement kills leadership 00:32:10 Letting go without letting things fall apart 00:33:37 Accountability without blame owning performance properly 00:35:14 The John Terry effect leadership without needing the spotlight 00:36:53 Succession without ego stepping into ownership 00:39:09 Recalibrating peer relationships at senior level 00:42:05 Getting honest feedback when you are at the top 00:44:21 Why senior leaders hear less truth over time 00:46:03 Trusting each other enough to challenge properly 00:48:11 Why perfection is not the goal in leadership 00:49:21 Advice to younger leaders what really matters 00:51:18 Growth comes from facing into discomfort 00:52:39 Learning from leaders you do not want to become 00:54:10 Leadership is not meant to be easy To find out more about Guy Bloom and his award winning work in Team Coaching, Leadership Development and Executive Coaching click below.The link to everything CLICK HEREUK: 07827 953814Email: guybloom@livingbrave.com Web: www.livingbrave.com

What if your next "new clinic" isn't a new build at all? This episode features the opening presentation from the recently held ROI Centered Care Summit—a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). Jared Droze, Director of Virtual Care at Oklahoma State University (OSU) Medicine, and Bradley Anderson, DO, Medical Director of Virtual Care at OSU Medicine unpack a practical, scalable access strategy: repurposing vacant facilities and community spaces into hybrid care hubs, bringing "right care, right time" closer to rural and underserved Oklahomans. You'll hear how OSU Medicine: Builds access models designed for critical access and rural communities Partners with the Choctaw Nation of Oklahoma to launch a small-footprint hybrid clinic (with on-site staff + virtual clinicians) Extends reach through OSU Extension offices—leveraging trusted local infrastructure to support agricultural and rural populations Uses low-barrier technology and streamlined workflows to make virtual care operationally sustainable Focuses on reducing unnecessary transfers and keeping patients closer to home and family Key topics covered: From "vacant buildings" to community care hubs The Choctaw Nation clinic model: staffing, footprint, patient scope, and sustainability Why a site-based hybrid model (vs. fully remote telehealth) can expand diagnostic capability Patient adoption and trust: what communities say when "the future" shows up on Main Street Extension offices as access points for agricultural workers and rural residents What makes virtual care actually work day-to-day: protocols, training, and reliability If you're a health system leader, virtual care operator, rural health strategist, or payer/provider partner looking for a real-world blueprint to expand access without massive capital spend—this conversation is for you. Bios: Jared Droze: With over 15 years of progressive leadership experience in healthcare operations, Jared has successfully driven innovation and growth across hospital, outpatient, academic, and virtual care settings. Skilled in strategic operations, physician alignment, and performance management, he has consistently improved financial performance, patient outcomes, and team cohesion in both non-profit and for-profit environments. Currently serving as the Director of Virtual Care at OSU Medicine, Jared is passionate about leveraging technology and collaborative strategies to enhance healthcare accessibility and delivery. Jared holds a Master's in Healthcare Administration from Oklahoma State University – Center for Health Sciences and is a member of the American College of Healthcare Executives and Secretary of the Telehealth Alliance of Oklahoma. Dr. Bradley Anderson: ​​Dr. Anderson is a distinguished board-certified physician in Internal Medicine, with deep ties to the rural landscapes of Missouri. He commenced his academic journey by obtaining a bachelor's degree in Health Science with a concentration in Radiology from Missouri Southern State University. Advancing his medical aspirations, he earned a Doctorate in Osteopathic Medicine from Campbell University School of Osteopathic Medicine in North Carolina, followed by a residency in Internal Medicine at Oklahoma State University. Dr. Anderson's commitment to healthcare excellence is further reflected in his pursuit of advanced qualifications. He holds a Master's in Healthcare Administration from Oklahoma State University, a Certificate of Artificial Intelligence in Healthcare from Stanford University, and the designation of Certified Telehealth Professional from the American Hospital Association. His career journey led him to join the faculty at Oklahoma State University, where he is the AT&T Endowed Professor of Telemedicine and serves as a Clinical Assistant Professor of Internal Medicine as well as multiple administrative roles including Vice Chair of OSUMC Internal Medicine Department, Medical Director of Virtual Care, Medical Director of the OSU Health Access Network, and Medical Director of the Hospitalist at Cleveland Area Hospital. He focuses on using technology to address healthcare gaps in underserved communities, schools, and hospitals, specifically through technology and Virtual Care, ensuring specialized medical expertise reaches those in need. He is interested in using artificial intelligence to enhance physicians' workflow.   Podcast Recommendation: Check out Access Amplified, brought to you by TytoCare and hosted by Joanna Braunold - a podcast about how digital health is helping increase access to care and equity, one innovation at a time. We'll shine a light on what's actually working to make care more accessible and  inclusive. If you're a healthcare leader, an innovator, a policy shaper, or anyone passionate about health equity, this podcast is for you. New episodes drop every two weeks. Follow or subscribe wherever you get your podcasts. https://www.tytocare.com/resources/access-amplified/ Thank You to Our Episode Partner, TytoCare. TytoCare enables health systems and plans to deliver high-quality remote exams anytime, anywhere. Their FDA-cleared devices and AI-powered diagnostic platform support virtual specialty care, school-based programs, and home health models—reducing unnecessary ED visits and improving patient experience. To learn more, visit tytocare.com. Schedule a Meeting with a Senior Leader at TytoCare: To explore how TytoCare can help your organization expand virtual specialty access and improve care coordination, reach out to jtenzer@brightspotsventures.com  to schedule a meeting. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.  

So much pastoral energy is lost when teams don't function well. Anxiety rises, trust erodes and the mission of the church suffers. But when teams are healthy, aligned and generous with one another, churches flourish.In this ‘Best of' episode of The Pastor's Heart, over the Australian Summer, we're joined by Peter Blanch (Reach Australia), Michael Davies (Lighthouse Church, Gorokan) and Megan Stevens (Vine Church, Surry Hills) to talk about leading up — how assistant ministers, associates and key volunteers can help teams work better, support senior leaders and care for the whole church ecosystem.We talk identity in Christ, trust, feedback, confidentiality, handling complaints and the often-unspoken dynamics of second-chair leadership — including the role of spouses.The Church Cohttp://www.thechurchco.com is a website and app platform built specifically for churches.  Advertise on The Pastor's HeartTo advertise on The Pastor's Heart go to thepastorsheart.net/sponsorSupport the show

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this first episode of 2026, Justin interviews Morgan O'Rourke and Hilary Tuttle of RIMS Risk Management Magazine. They discuss major cyber events of 2025, court rulings on AI fair use, and what risk professionals should take away about AI training data and intellectual property. They discuss regulations about forever chemicals or PFAS and what to look for in 2026 and beyond as these regulations change. They discuss the U.S. government shutdown of October and its residual effects.   Listen for a call for content submissions for RIMS Risk Management Magazine.   Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. This is our first episode of 2026. We're going to look forward and back, and who better to do that with than Morgan O'Rourke and Hilary Tuttle of RIMS Risk Management Magazine? [:44] We will discuss some of the top risk management stories of 2025 and what they might mean for 2026. There's so much to discuss, from forever chemicals to AI! But first… [:55] RIMS-CRMP and Some Prep Courses. The next virtual prep course will be held on January 14th and 15th, 2026. These are virtual courses. Links to these courses can be found through the Certification page of RIMS.org and through this episode's show notes. [1:12] RIMS Virtual Workshops are coming up. This is the last call for "Intro to ERM for Senior Leaders". It will be held on January 8th, led by Joe Mayo. [1:24] On January 21st and 22nd, Chris Hansen returns to deliver the course, "Managing Worker Compensation, Employer's Liability and Employment Practices in the US". [1:35] On February 4th and 5th, Ken Baker will return to deliver the course, "Applying and Integrating ERM". [1:45] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:57] RIMS members always enjoy deep discounts on the virtual workshops. [2:06] The RIMS-CRO Certificate Program in Advanced Enterprise Risk Management is hosted by the famous James Lam. This is a live virtual program that helps elevate your expertise and career in ERM. [2:19] You can enroll now for the next cohort, which will be held over 12 weeks from April 14th through June 23rd. Links to registration and enrollment are in this episode's show notes. [2:34] On with the show! The annual Year in Risk Review edition of RIMS Risk Management Magazine is now available. Visit RMMagazine.com for more information. [2:47] We're going to pick up where we left off with Morgan O'Rouke and Hilary Tuttle of RIMS Risk Management Magazine and the RIMS Publication Department. [2:54] Feel free to check out Episode 371 to get caught up as we discuss natural catastrophes and their impact on the landscape. [3:04] In this episode, we're going to talk about AI, PFAS forever chemicals, and how you can contribute to RIMS Risk Management Magazine in 2026. [3:14] Risk Management Magazine is an Azbee award winner, so you are hearing insights from the best in the business of risk management reporting. Let's get to it… [3:24] Interview!  Morgan O'Rourke and Hilary Tuttle, welcome back to RIMScast! [4:01] The Year in Risk 2025 Edition of RIMS Risk Management Magazine has been on digital shelves for a few weeks now. We're going to look a little bit forward and backward. [4:34] Data Privacy Day comes up on January 20th every year. All eyes turn to cyber. At RIMS, all eyes turn to Hilary because she is the cyber guru. Hilary thinks every day of the year is Data Privacy Day. [5:15] Hilary says, in the Year in Risk edition, they talked about 2025's Amazon Web Services outage, which took about 70,000 companies offline. It's a solid example of third-party risk and vendor security risks. [5:31] The economic impact of the outage was estimated to be in the billions of dollars, in terms of lost business and business interruption. Hilary said the AWS outage lasted about 16 hours. [5:53] It's a good reminder of vendor concentration risk in cloud services. The cloud services market has three major vendors; Amazon has about 30% of the market. If Amazon goes down, that's a significant number of clients who are at risk. [6:10] Hilary says insurers are not at real risk for this outage. A lot of cyber coverage has provisions for outages with waiting periods of eight to 12 hours. Your insurer might come in for the end of that situation, but most of it is on the insured. [6:38] For insurers and reinsurers, it was a pretty mild event. It's not going to cause huge changes in capacity or rates. It is a reminder that a lot of the risk is going to be on you, depending on the factors that are involved and the vendors that you pick. [6:58] There was also the Marks & Spencer ransomware incident that impacted their stores and online services. They sell about four million Great British pounds a day of products online. Their website was down for three months because of the ransomware event and recovery process. [7:29] Marks & Spencer had to go to pen and paper for in-store sales, and they operate hundreds of stores. It also caused inventory problems. It was a huge increase in waste because they didn't have ways of tracking or selling all of their inventory of food and other goods. [7:45] The cost to Marks & Spencer was estimated to be about three hundred million Great British pounds. [7:53] 2025 was a big year for cyber. Some other British retailers had some issues that have had retailers around the world taking note. [8:04] Morgan was interested in the Jaguar Land Rover case. Since Morgan was a child, he wanted a Jaguar for the hood ornament. If they're taken offline, how is Morgan ever going to get himself a Jaguar? [8:35] Hilary says, You and a lot of other customers, because they had to take all of their very automated production offline for a while. Parts and Sales were interrupted. They saw quarterly revenues drop around 24%, year-over-year, a difference of several hundred million pounds. [8:58] Morgan says it becomes a little bit the same. It doesn't mean that it's not important. It's one of those things we encounter with perpetual risks, whether it's disasters or cyber. [9:12] When they're always happening, they tend to get overlooked until some marquee event like an Amazon Web Services outage takes down a lot of people, or a company is taken offline for months and has to go back to pen and paper. That's not easy at large volumes. [9:38] The underlying current of the risks you have to deal with still needs to be a part of your day-to-day mitigation exercises.  [9:59] Hilary says The more things change, the more things stay the same. [10:18] Morgan says There is a broader perspective to everything. A risk is not just going to affect you; it's going to affect people down the line who are connected to your business. A cybersecurity event that happens over here is bound to have an impact on you, in some way. [10:35] Hilary says concentration risk is an increasing issue, and dependency is an issue. We have allowed some of the market players to become so large that the impact, if anything happens to them, is astounding. [10:50] There are advantages in having a large company as your vendor, but there's also a certain amount of instability in the lack of control you have in what's going on upstream. There's a lot that can happen downstream, to you. [11:26] Hilarity may attend a Black Hat conference this year. From that, she may see what is coming several years down the pike. [12:00] Justin says that AI is omnipresent. Regarding AI, in 2025, courts ruled on Fair Use. Multiple lawsuits were filed, and major settlements were reached. One lawsuit about scrubbing user data came from violating the Terms of Use, rather than copyright infringement. [12:44] Morgan says companies that use AI or are creating an AI should be looking at the emerging liabilities and governance challenges of AI. [12:55] There were a lot of cases. Two cases discussed in the Year in Risk 2025 were about Anthropic and Meta being sued by groups of authors. The courts ruled in both cases that if the AI made substantial changes to the material, they could use it under Fair Use. [13:32] The cases weren't definitive that you have an open free-for-all. Anthropic was guilty of using pirated materials from the authors to train its AI. Anthopic settled by paying $1.5 billion to the authors. The ruling was that you can use material that you get legally, by paying for it. [14:14] There are ways that the AI companies may be held accountable. There are 40 to 50 cases from every manner of media that may be adjudicated differently. It may come down to the sense of the case. There is some precedent set by one case. [14:36] Morgan says, from a content creator perspective, it's heartening that copyright is protected. Hilary says it's disheartening that larger companies like Disney have more negotiating power in what they allow AI to use, but smaller companies may not have as much power. [15:52] Morgan says the New York Times has licensed individual pieces for AI to use. [16:06] If the company creating AI doesn't have an agreement with a content creator, in a lot of court cases, the settlement ends up being a licensing agreement to use the content. [16:19] There's somewhat of an inevitability to the use of AI. You can't do anything about it, so you might as well get on board and get your piece. AI will take a little getting used to. [16:56] Morgan says their future coverage of AI will be less about the promise of AI and more about how to use AI responsibly in your business. What are the risks of AI in your business? [17:37] Everybody's doing it anyway, and risk depends on the level of fact-checking or information verification you are doing when you're putting together anything from an email to an RFP for a new vendor. You don't lose sight of the ball just because it's been around a few years. [17:58] Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. Booth sales are open now! [18:20] General registration and speaker registration are also open right now! Marketplace and Hospitality badges will be available starting on March 3rd. Links are in this episode's show notes. [18:35] Let's Return to Our Interview with Morgan O'Rourke and Hilary Tuttle! [18:52] Justin brings up forever chemicals. They're in a lot of the things he drinks. The foods that he eats have consumed the same water. Executives in Italy were sentenced for not doing enough about them. In the U.S., the Trump administration started regulatory rollbacks. [19:47] Justin mentions the RIMS webinars about forever chemicals, showing that if we don't work to curtail PFAS, they will have a lasting, harmful effect. [20:21] Morgan says environmental liability for PFAS has been a topic of discussion for a few years. [20:52] The discussions are around how PFAS will be regulated from a business standpoint, and what that means for my company. How do I need to report them? How do I need to mitigate it and clean up the systems I am responsible for? [21:05] Morgan reports that in Italy, 11 executives were sentenced to a total of 141 years in prison for polluting the groundwater in an area of Italy. Studies showed that over time, there were thousands more cancers and cases of cardiovascular disease because of this pollution. [21:35] Morgan says, That's the extreme side of it. It's what everyone wants to prevent. A lot of other countries and U.S. states are passing regulations banning or restricting PFAS. In 2025, in the U.S., some regulations were softened or paused. [21:59] Hilary says there were various efforts to soften different regulations. Morgan explains that it was mainly for the costs to businesses. From the business standpoint, it's going to cost money to mitigate or report whatever the requirement is. [22:14] Morgan says, It's not that restrictions were taken off the table, but it's concerning from a public health standpoint that they are slow-walking PFAS regulations. Morgan would like to think that just because a regulation is paused doesn't mean it won't be put into effect soon. [22:56] Hilary says when she was in Calgary, in the fall, there was a session specifically on PFAS litigation, because Canada has also passed some measures on this. It's a solid reminder that other countries are starting to pick up on this regulation. [23:17] In terms of compliance with what can or can't be used in product development, it's good to keep in mind some of these emerging regulations and the direction they are going. Remediation is definitely a component of it. [23:33] In product development and new product releases, and product reformulations, it is often more expensive to figure out how to use substances that are not the PFAS that have been used for a long time, but that is the direction in which some businesses need to be looking. [23:49] Morgan says, We did it with asbestos, years ago. PFAS started as a health concern, but it is a business concern. If you're responsible for injuring people, as we saw in Italy, you could go to jail. It doesn't mean that will happen in every country, but it doesn't mean it won't. [24:19] Hilary thinks it will be interesting to see what moves the needle in different countries, as there are different business climates in different parts of the world. The United States is a lot more litigious than a lot of other cultures. Some of the regulations are being driven by lawsuits. [24:30] Other places are focused more on compliance, where there's more of a sense of social good, like the Nordics, or parts of Western Europe, Hilary says, where some regulations coming from the government will be enough to move the needle. [24:58] Multinational companies will need to be aware of the regulations in different countries and decide if they will make products for a specific country, restrict sales in that country, or reformulate their offerings. [25:12] Morgan says the idea that there is an acceptable level of PFAS in the water is what bothers him the most. Hilary says there are risks more direct than water. You're cooking your food in PFAS. You have fire blankets to keep your children safe in the wake of wildfires. [25:38] Things that you take for granted, that are serving a function, have the forever chemicals because they serve the function. Waterproof shoes, for example. You're relying on the benefit, but you're not necessarily thinking about the risks that you're introducing. [25:54] Morgan says that it's all about the concentration of things. PFAS are in whatever you consume. At a certain point, it becomes harmful. Hilary says, You might buy one pair of waterproof shoes, but what if everyone does, and they all end up in landfills and cause runoff? [26:39] It's a personal risk vs. a collective risk issue. It's a short-term risk vs. a long-tail risk issue. Hilary and Morgan discuss tapwater. Ignorance is bliss. It's a long-term risk. [27:11] A Final Break! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [27:30] Spencer awards undergraduate, graduate, Ph.D., and Pre-Instructor of Practice Scholarships to students enrolled at an accredited college or university in the U.S. and Canada, and physically studying in either location. No remote coursework eligibility from other locations. [27:47] Including part-time, graduate scholarships to risk management and insurance professionals continuing their education. [27:53] Since 1980, Spencer has invested more than $11.1 million in the scholarship program with awards to over 1,700 students. More than 85% of Spencer's scholarship recipients remain in the industry to this day. [28:09] They've got undergraduate scholarships, full-time Master's scholarships, part-time Master's scholarships, pre-dissertation Ph.D. candidates, doctoral candidates, and pre-instructor of practice scholarships all open now. The application deadline is January 31st, 2026. [28:30] Visit SpencerEd.org/scholarships. You'll find the different application buttons. See the link in this episode's show notes for more information. [28:42] Let's Return to the Conclusion of Our Interview with Morgan O'Rourke and Hilary Tuttle!  [28:59] RIMS Risk Management Magazine is looking for risk managers, business professionals, and legal professionals to contribute by way of articles and share their knowledge. [29:21] Morgan says We're looking for articles talking not just about the risk, but about what a risk manager can do about the risk. The actionable part of the article describes the risk management. We're trying to help our risk manager readers do their jobs better. [29:44] If you're looking to contribute something, share your knowledge. How did you deal with this risk that you are encountering? What are the steps that you recommend people take to mitigate that risk? [29:58] That ends up being the most successful article. It accomplishes our mission most clearly. [30:06] Hilary adds, if there is something that has come up at work that surprises you, as a seasoned risk professional, it may be new, emerging, or surprising to someone else. [30:18] Sharing your expertise with your colleagues is something we are always looking to do, and we're happy to help you figure out how to do it. [30:34] Justin says When we attend a RIMS event, we have a chance to mingle with our members and the attendees. People have come up to me and said they listen to the show, and they would love it if I would do an episode on "this." [30:54] One that stood out to Justin is amusement park ride safety risk. He plans to do an episode on that in the summer. [31:13] Hilary says, We love a novelty risk. They have done articles on water parks and ski resorts. Morgan says everybody's got a risk they're facing. Hilary wrote a blog post years ago about bouncy houses. Justin did an episode on hot air balloons. [31:35] Morgan recalls doing an article on microbreweries, and a brewery sent them a six-pack. He'd like to do pizza risks next, maybe do a full spread! [32:07] Justin says, We do want to give you a forum to share your knowledge, experience, and recommendations on how to mitigate a risk or tackle it head-on, or a new idea for a strategy on an emerging risk. [32:25] Margan says some of those things may start as an article and later become a podcast episode. It's key to provide content that RIMS may be looking for, in general. It all starts with reaching out to Morgan or Hilary with an idea. [32:44] Hilary says if you've put together a PowerPoint for a presentation, you probably have a pitch. Morgan says, You've basically got an article or a conversation started. If it's worthwhile to share with a conference audience, it's worthwhile to share with everybody. [33:01] When Hilary meets a risk manager, her favorite questions to ask are What is the most unexpected risk that you've dealt with? What is the number one risk that you've dealt with? What did you not think that you'd be spending your days on? [33:17] Hilary met a risk manager who worked for a group of public universities. He said the biggest unexpected problem that he deals with is kids riding motorized scooters on sidewalks or leaving them for people to trip over. Ebikes catch on fire. 100 kids a year get hurt from them.  [33:56] Hilary says, If you have a situation like that, if there's a risk that you never expected, if nothing else, we'd be really interested to hear about it. [34:05] There are so many topics from 2025 to check out in the Q4 edition of RIMS Risk Management Magazine at RMMagazine.com now. [34:26] In October, the longest U.S. Government shutdown in history occurred. This led to a 10% cut in air traffic capacity and a lapse in the NFIP, which is one of RIMS's top legislative priorities. Once the government reopened, the NFIP was reauthorized until the end of January. [35:06] The NFIP has been kicked down the road for a shorter period than anyone really wants. This was one of the few times it has been allowed to fully lapse. It leaves claims up in the air. [35:46] Homeowners, buyers, and developers in high-risk areas can't get federally-backed mortgages without flood insurance. The lapse put a lot of property purchases in peril or on hold. Morgan says there wasn't a big run on claims in the last 40 days, but there could have been. [36:28] Hilary points out that real estate developers couldn't sell homes in that period in areas where flood insurance is required. There are business impacts that are not storm-related. [37:01] The shutdown had an enormous human toll with people losing jobs or being furloughed and going without money, not being able to pay rent, mortgage, or childcare. SNAP was cut for a significant period. [37:30] Ernst & Young estimated the hit to the GDP as 1 to 1.5%, or a loss of $7 to $14 billion of economic output that would not be made back up after the government reopened. It was a disruption with long-term implications. [37:57] Morgan says We're coming up on another fight as the reopening of the government only lasts until the end of January. If there is debate, as there always has been, we'll go through this process again. How long will that take? Have we learned from our mistake two months ago? [38:22] Morgan says uncertainty is never good for the economy or for our mental well-being. [38:31] Justin says, we're going to cap the conversation for now, and invites Morgan and Hilary back in about five months for the 2026 Mid-year Risk in Review. [38:42] It's been such a pleasure to be rejoined by you here on RIMScast. Everyone can go to RMMagazine.com, and you're already hard at work on Q1 2026, right? Morgan says we put up new articles every week. There's always something new. The digital issues come up every quarter. Check your email inboxes for Editor's Picks, which we will send out once a month! [38:22] Morgan says those are ways to check us out or be reminded that we're out there providing you with information that you can use. [39:30] Morgan says, for RIMS members, there is the RIMS Now newsletter we send out to members quarterly with RIMS-centric news. [39:52] Justin says, It's been a pleasure, and I look forward to seeing you both, hopefully at RISKWORLD in Philadelphia! [40:13] Special thanks again to Morgan O'Rourke and Hilary Tuttle of RIMS Risk Management Magazine and the RIMS Publications Department for joining us here on RIMScast. Remember to listen to Part 1 of this interview, via the link in this episode's show notes. [40:19] Visit RMMagazine.com to check out the Year in Risk feature and the Q4 edition of RIMS Risk Management Magazine. This is reporting from the best in the profession. You can't get any better than RIMS Risk Management Magazine. [40:37] Morgan and Hilary will return for the Mid-year in Risk episode of RIMScast, so subscribe to RIMScast today, don't miss it! [40:44] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [41:11] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [41:29] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [41:46] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [42:01] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [42:15] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [42:27] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS Risk Management Magazine: Year In Risk Edition | Feature Article RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management Magazine | Contribute RIMS Now Spencer Educational Foundation Scholarships | Submission Deadline Jan. 31, 2026 RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Series Featuring Joe Milan! Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep January 14‒15, 2026, 9:00 am‒4:00 pm EST, Virtual Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops "Intro to ERM for Senior Leaders" | Jan 8! — LAST CALL! "Managing Worker Compensation, Employer's Liability and Employment Practices in the US" | Jan. 21‒22, 2026 "Applying and Integrating ERM" | Feb 4‒5 "Facilitating Risk-Based Decision Making" | March 4‒5, 2026   Upcoming RIMS Webinars: RIMS.org/Webinars   Related RIMScast Episodes: "Year In Risk 2025 with Morgan O'Rourke and Hilary Tuttle" "Mid-Year Update 2025: RIMS Legislative and Risk Management News" "James Lam on ERM, Strategy, and the Modern CRO" "The Evolving Role of the Risk Analyst" "Presilience and Cognitive Biases with Dr. Gav Schneider and Shreen Williams" "Risk Rotation with Lori Flaherty and Bill Coller of Paychex" "Risk Quantification Through Value-Based Frameworks"   Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guests: Morgan O'Rourke, RIMS Director of Publications and Risk Management Magazine Editor in Chief Hilary Tuttle, Managing Editor, Risk Management Magazine   Production and engineering provided by Podfly.  

Enjoy this replay from January 4, 2026, with Senior Leaders from Bethel Austin, Bethel Redding, and friends of the house Dan McCollom and Bethany Hicks as they share phophetic insight for Bethel. Austin for 2026.

What's the difference between an interesting experiment and a game-changing asset? It's deciding to make the leap from one to the other. It's knowing that now is the right time to go from starting out to scaling up. And that's where a lot of businesses currently find themselves with their approach to AI.  With 78% of organisations using AI in at least one area of their business, the curiosity phase is over. Businesses have trialled and reported and trialled some more, and leaders have seen how using AI isn't just about doing things quickly - it's about unlocking competitive advantages, encouraging innovation and delivering value to every layer of a business. But growing a pilot test into a project that embeds AI securely, responsibly and profitably across an entire business is no easy feat.  So, what can we learn from those who've turned successful introductions into successful integrations? How do senior leaders build the right infrastructure and culture to support widespread AI adoption? And what does it mean to truly transform a business with AI?  That's what we're exploring with Senior Leader from NVIDIA and Sam Roddick, Global Chief of Strategy for Consulting Services at Deloitte, as we ask: How do we move from trialling to transforming? Tune in to find out: The two timelines businesses need to plan for in their AI strategy How some of the world's most influential organisations are merging human and digital workforces The significant changes AI will make to traditional business models What businesses of any size can do to move out of 'pilot purgatory' Enjoyed this episode? Check our website for our recommendations to learn more about this topic: deloitte.co.uk/greenroompodcasts Find out more about Deloitte's Festive Gift Guide here: https://deloi.tt/4pliJpq Guests: Sanjeev Arya, Head of EMEA for AI Consulting and GSI Partners at NVIDIA, and Sam Roddick, Global Chief of Strategy for Consulting Services at Deloitte Hosts: Lizzie Elston and Oliver Carpenter Original music: Ali Barrett Recording date and location: London, 26.11.2025

Dive in with Senior Leader, JR Quigley to learn how and why Jesus is king, and its implications for us.

But did you know that investing 3-5 hours on some highly strategic activities could lead you to create a wildly disproportionately successful 2026? FInd out how top 1% execs close out their year for a high achievement 2026 ahead! FREE TRAINING Register for The Catapult Your Career Bootcamp (http://thecatapultbootcamp.com) WORK WITH US Join the Catapult Your Career Program (http://cycprogram.com) GET IN TOUCH Linkedin: https://www.linkedin.com/in/stellaodogwu/ Instagram: https://www.instagram.com/_intelle/ Email: contact@intelle.us

Loren Greiff is an executive career coach and strategist. She is the founder and president of PortfolioRocket, a career coaching business she started in 2020 to help executives over 40 advance their careers, overcome ageism, and land jobs faster while earning more. Many executives over 40 hear the word "overqualified" in job searches. What does that term really mean? You've said that experience is no longer currency - relevance is! What strategies can senior executives use to package 20+ years of experience so it resonates in today's market? Traditional networking only has a 2% success rate, and you have developed methods that are much more successful. What are your methods? What role does age bias play in leadership opportunities, and how can executive coaches help their clients navigate that bias? For leaders who feel invisible despite their accomplishments, what practical steps do you recommend to reignite confidence? Loren Greiff Loren Greiff is an executive career coach and strategist. She is the founder and president of PortfolioRocket, a career coaching business she started in 2020 to help executives over 40 advance their careers, overcome ageism, and land jobs faster while earning more. Loren has extensive experience working in executive search and corporate roles, and she focuses on helping clients develop actionable strategies for job search, interviewing, salary negotiation, and personal brand articulation. She also hosts a podcast called Career Blast In A Half and is active as an executive board member for Fast Company. Her coaching emphasizes turning clients into opportunity magnets by mastering the hidden job market and overcoming limiting beliefs related to ageism and hiring biases. Excellent Executive Coaching Podcast If you have enjoyed this episode, subscribe to our podcast on iTunes. We would love for you to leave a review. The EEC podcasts are sponsored by MKB Excellent Executive Coaching, which helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC, to reach your goals. Your host is Dr. Katrina Burrus, MCC, founder and general manager of Excellent Executive Coaching, a company that specializes in leadership development.

The American occupation began amidst vast ruins; Japanese officials burned evidence regarding atrocities like Nanjing. Class A crimes focused on aggressive war, targeting senior leaders like Tojo Hideki. Crucial prosecution evidence was found in the detailed diary of the emperor's advisor, Kido Koichi. The US Supreme Court ruled against jurisdiction over earlier military commissions. The International Military Tribunal for the Far East was subsequently established.

Dr. James Sells and Shaunti Feldhahn rethink mental health and loneliness. They offer practical steps on how the church can lead healing without burning out its leaders, especially pastors.

Send us a textEver wondered why senior leaders can say three sentences and suddenly everyone pays attention? It's not vocabulary. It's not charisma. It's how they speak.In this episode, we break down five communication signals that make people sound senior, and how you can start using them right away. You'll hear real examples of rambling vs. senior-level clarity, how to frame your thinking, why ending with action changes how people see you, and the underrated power of silence.We also look at cultural nuances and finish with three quick changes you can apply in your next meeting to sound clearer, more confident, and more intentional in English.Access the full article: talaera.com/blog/speak-briefly-sound-seniorConnect on LinkedIn: linkedin.com/company/talaeraSpeak up, be heard, get promoted. Imporve your communication skills with a Talaera coach. https://offers.talaera.com/busines-english-coaching-programs

In this Bright Spots in Healthcare episode, host Eric Glazer brings together health system leaders transforming how care continues beyond the hospital stay—using digital coordination, subspecialization, and AI-enabled virtual care to reduce readmissions and improve patient experience. Our guests include: Matthew Sakumoto, MD, Medical Director, Connected Care Clinic, and Regional Chief Medical Informatics Officer, Sutter Health Sean O'Grady, President of Acute and Ambulatory Operations, Endeavor Health Sarah Schenck, MD, Executive Director, Center for Virtual Health, ChristianaCare Tina Nelson, Strategic Partnership Manager, TytoCare Together, they explore: How Sutter Health virtualized Transition-of-Care Management visits to improve post-discharge follow-up, eliminate transportation barriers, and connect hospitalists directly with patients at home. How Endeavor Health is scaling a subspecialized hospital model—combining orthopedics, spine, and cardiovascular centers of excellence with Epic-driven coordination to deliver big-system outcomes in community settings. How ChristianaCare's Center for Virtual Health delivers "high-frequency, low-intensity" primary care—83% asynchronously—supported by Patient Digital Ambassadors who create human-centered, always-on engagement. How TytoCare and Sanford Health are expanding specialty access across rural communities with FDA-cleared diagnostic technology that brings high-quality remote exams to local clinics. How digital tools and aligned incentives are building a new care ecosystem—one that integrates human connection, data, and technology to keep patients home, healthy, and connected. Panelist Bios: https://www.brightspotsinhealthcare.com/events/from-hospital-to-home-scaling-remote-specialty-care-to-close-gaps-and-reduce-readmissions/ Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. https://www.brightspotsinhealthcare.com/wp-content/uploads/2025/11/EpisodeGuideFromHospitaltoHome.pdf  Key Insights Summary: Find key insights from the discussion, guest takeaways, and detailed moderator notes captured by Eric during the conversation. https://www.brightspotsinhealthcare.com/wp-content/uploads/2025/11/Key-Insights-Summary-and-Erics-Notes-From-Hospital-to-Home_-Scaling-Remote-Specialty-Care-to-Close-Gaps-and-Reduce-Readmissions.docx.pdf  Resources:  Case Studies: Scaling remote exams to improve access, reduce costs, and enhance the patient experience These companion resources explore how digital care coordination, subspecialization, and virtual specialty models are reshaping transitions of care. It includes data and stories from Baptist Health and Sanford Health on how to reduce readmissions, enhance clinician satisfaction, and expand access. To request your copy, email jtenzer@brightspotsventures.com. Podcast Recommendation: Check out Access Amplified, brought to you by TytoCare and hosted by Joanna Braunold - a podcast about how digital health is helping increase access to care and equity, one innovation at a time. We'll shine a light on what's actually working to make care more accessible and  inclusive. If you're a healthcare leader, an innovator, a policy shaper, or anyone passionate about health equity, this podcast is for you. New episodes drop every two weeks. Follow or subscribe wherever you get your podcasts. https://www.tytocare.com/resources/access-amplified/ Thank You to Our Episode Partner, TytoCare. TytoCare enables health systems and plans to deliver high-quality remote exams anytime, anywhere. Their FDA-cleared devices and AI-powered diagnostic platform support virtual specialty care, school-based programs, and home health models—reducing unnecessary ED visits and improving patient experience. To learn more, visit tytocare.com. Schedule a Meeting with a Senior Leader at TytoCare: To explore how TytoCare can help your organization expand virtual specialty access and improve care coordination, reach out to jtenzer@brightspotsventures.com  to schedule a meeting. About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.   We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.  

In this episode of The Impostor Syndrome Files, we talk about charisma, and not the slick or manipulative version we sometimes imagine. My guest this week is Milam Miller, leadership development and sales consultant and author of The Charisma Craft: A Modern Leadership Guide to Enhance Your Riz Factor.Milam shares how his own journey from Texas football to New York sports to European soccer and now entrepreneurship taught him that charisma is not an inborn trait but a skill we can all develop. We dig into the ABCs of charisma (Authenticity, Boldness, Curiosity), why confidence is quiet and deeply human and how kindness and decency fuel true influence and connection.About My GuestMilam Miller personifies healthy charisma. His optimistic outlook and zest for life allow him to engage with audiences in an authentic way that inspires bold action and fierce courage.BCK – “Be Confident and Kind” – was a private mantra that Milam created to serve him in the corporate world. Over the course of his career in sports & entertainment, Milam negotiated more than $100MM in commercial revenue for all of the organizations he proudly represented. From the red carpet of The ESPY Awards in Los Angeles to the desert dunes of Doha, Milam has built deep relationships through his study of soft skills and genuine care for people.Milam's mental health severely suffered in a fully remote senior leadership role during the isolation brought on by the COVID-19 pandemic. After seeking out help from coaches and therapists, Milam realized he was living out of alignment. In 2022, he stepped back into his power to launch BCK and serve leaders desiring to create stronger teams and drive better results.What was once a personal philosophy is now a public movement to positively transform the future of work. BCK does this by teaching charismatic leadership principles on how to influence, motivate, persuade others. Milam speaks to and coaches Executives, Senior Leaders, and Managers, alike. He also facilitates workshops for Fortune 100 companies, such as Amazon and Google. His subject matter is culturally relevant, topical, and most all, engaging & fun.~Connect with Milam:Website: https://beconfidentandkind.com/LinkedIn: https://www.linkedin.com/in/milam-miller-bck/The Charisma Craft: https://shorturl.at/2gMPL~Connect with Kim and The Impostor Syndrome Files:Join the free Impostor Syndrome Challenge:https://www.kimmeninger.com/challengeLearn more about the Leading Humans discussion group:https://www.kimmeninger.com/leadinghumansgroupJoin the Slack channel to learn from, connect with and support other professionals: https://forms.gle/Ts4Vg4Nx4HDnTVUC6Join the Facebook group:https://www.facebook.com/groups/leadinghumansSchedule time to speak with Kim Meninger directly about your questions/challenges: https://bookme.name/ExecCareer/strategy-sessionConnect on LinkedIn:https://www.linkedin.com/in/kimmeninger/Website:https://kimmeninger.com

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Kellee Ann Richards-St. Clair, the Vice President, Commercial, Phoenix Park Energy Marketing Limited. Justin and Kellee Ann discuss her target risk career starting in her undergraduate days studying chemistry, to her role as VP of Commercial for a gas supply organization. She describes the range of responsibilities she carries. Kellee Ann also speaks of her presence at the upcoming RIMS ERM Conference 2025 on November 17th and 18th in Seattle, Washington.   Listen for understanding about the complexity and interconnectivity of risks in ERM.   Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our guest is Kellee Ann Richards-St. Clair. She is the Vice President of Commercial at Phoenix Park Energy Marketing Limited, and a member of the RIMS Strategic and Enterprise Risk Management Council. There is much to discuss with her! But first… [:47] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:07] RIMS Virtual Workshops! RIMS has launched a new course, "Intro to ERM for Senior Leaders." It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:21] On November 11th and 12th, Chris Hansen will lead "Fundamentals of Insurance". It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [1:40] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:51] RIMS Webinars! On November 6th, HUB will present "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World". That session will be moderated by Christina Howard, our guest from last week. Register at RIMS.org/Webinars. [2:08] The RIMS ERM Conference 2025 will be on November 17th and 18th in Seattle, Washington. The agenda is live, and the link is available in this episode's show notes. [2:20] That brings us to today's guest, Kellee Ann Richards-St. Clair. She is the Vice President of Commercial at Phoenix Park Energy Marketing Limited, a U.S. subsidiary of Phoenix Park Gas Processors, LLC. [2:35] We're going to learn all about oil, gas, and the energy sector and how it intertwines with ERM. In addition, Kellee Ann will be making her RIMS ERM Conference debut! [2:48] Kellee Ann will be highly visible, especially on November 18th, when she leads the ERM Networking Breakfast, the Conference Finale Panel, and the recently added session at 1:30 p.m. on the 18th, "Exploiting Uncertainty: Making the Business Case for Strategic Risk Treatments." [3:09] That session was added after we recorded this interview, which is why we do not discuss it. Kellee Ann has a fascinating career and background. Between that and her presence at the ERM Conference, she's a wonderful guest, and I'm so glad we had this interview! [3:23] On with the show! Let's get to it! [3:25] Interview! Kellee Ann Richards-St. Clair, welcome to RIMScast! [3:34] Kellee Ann Richards-St. Clair, it's a pleasure to finally have you on our show!  [3:43] Kellee Ann is a relatively new member of the RIMS Strategic and Enterprise Risk Management Council. She will be at the RIMS ERM Conference on November 17th and 18th. She will lead the ERM Networking Breakfast Tabletop Discussions. [4:12] Kellee Ann has a fascinating career, and she works in a unique sector. She's an energy sector professional and works in the oil and gas industry. The key to her embarking on the risk journey was when she did her Master's in Project Management. [4:36] One of the areas was Project Risk Management, to which Kellee Ann had a great affinity. She liked the analytical thinking that goes behind assessing what could likely impact your project. [4:53] Also, the accountability and ownership that goes into the planning phase, making sure that you're thinking of everything that could go wrong, as a means of making sure that you're achieving your objectives. [5:05]  In 2004, Kellee Ann wrote her thesis on implementing enterprise risk management practices into private sector organizations. [5:15] It honed the tools she would use in project risk management with the greater goal of having a large impact on the organization, by impacting strategy and strategy delivery. [5:33] From there, Kellee Ann participated in risk committees in her organization and other organizations, helping them push the risk agenda and making sure they have the right mindset that allows them to make sure that they are achieving their business mandates. [5:59] Kellee Ann always intended to work in the energy sector in oil and gas. Her undergraduate degree is in chemistry. She always liked understanding how things are made and how they function. In the energy space, many of the operations are rooted in chemistry. [6:22] Kellee Ann speaks of the business component of getting the molecules out to market. ERM meshes with her affinity for chemistry, risk management, business, analytical thinking, and understanding how your business model functions and what could likely impact it.  [7:13] Kellee Ann has managed project risk registers for her department, on the commercial side. She is always risk-focused, identifying any threats to the business and incorporating that into contract negotiations, and how she liaises with her stakeholders and customers. [7:41] For Kellee Ann, it was a perfect match, meshing her passion and her job responsibility. In the risk management profession, you get to have a direct impact on the success or failure of your business. [8:03] Kellee Ann is based in Houston with Phoenix Park Energy Marketing Limited, the U.S. subsidiary of Phoenix Park Gas Processors LLC, which is located in Trinidad and Tobago. It's a natural gas processing facility. [8:23] Kellee Ann leads the commercial function of Phoenix Park Energy Marketing Limited. The energy sector is dynamic, impacted by geopolitics, the volatility of market prices, and even other industries, and the investments they make. [8:37] For example, AI requires lots of power to run. For AI development to be successful means heavily investing in power. That's likely to have an impact on commodity prices. Everything is interconnected. [8:52] Interconnected risk is a current process in terms of managing the complexity of the current business environment. The energy sector becomes a good proxy for how you manage complex operations and still run a profitable business, fulfilling its purpose and mission. [9:16] Kellee Ann's mental model of risk management is prudent decision-making. You have to be able to justify to the shareholders that you are leading the organization in the right direction and prove the thinking behind what you are recommending. [9:42] You have to demonstrate the value proposition: This is what will prevent me from implementing my mission, and this is what I'm going to put in place. [9:51] Even though this is preventing a threat, these are the opportunities I'm seeing out of it. This is how I can move the needle a little further, because I'm looking at it from a holistic perspective. I'm no longer looking at it as a separate function. It becomes good business. [10:16] Kellee Ann is not functionally in charge of commercial. She is in charge of the strategic aspects of it. The Risk Management Department focuses on the operational aspects of the business and also feeds in strategic elements. [10:29] Kellee Ann has incorporated ERM into her lifestyle because of her subject matter expertise. She has gotten the opportunity to lecture on enterprise risk management and offer consultancy for private sector organizations that are early adopters in terms of risk maturity. [10:49] Kellee Ann considers that she has a broad experience in risk management, leveraging the tools in each of her job responsibilities. [11:05] Kellee Ann is over enterprise risk management from a strategic perspective. She has a high-level view of all risks likely to impact operations. She ensures that all risk mitigations are in place and makes sure she is exploiting all opportunities the organization would like to embrace. [11:31] There is enterprise risk management expertise within the organization, focused on the functional perspective, while Kellee Ann focuses on the strategic perspective, looking at emerging risks and how they impact the business and the marketability of the product. [11:49] Kellee Ann also looks at what areas of opportunity it opens up for her in terms of making an impact on the customers. [11:58] Kellee Ann is Vice President of Commercial. There is a separate Risk Management Department. They work together regularly. Kellee Ann tells how risks are managed functionally and strategically, and that employees have toolkits to distill information for prudent decisions. [12:36] Quick Break! The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026! [12:57] Registration closes January 5th. Enroll now. A link is in this episode's show notes. [13:06] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [13:14] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [13:28] We've got more plugs later. Let's return to our interview with Kellee Ann Richards-St. Clair! [13:48] When communicating risks and opportunities to executive leadership, instead of charts, Kellee Ann utilizes storytelling to create a more compelling description of what is happening in the market or external environment and how it's going to impact the organization. [14:08] Kellee Ann says there has to be a balance between the quantitative and the qualitative. [14:12] You have to communicate in a way that demonstrates the business case for taking a particular action, whether or not you want to enter a new market, market new commodities, or introduce new technology. [14:24] All of that is likely to introduce risks, either from a threat perspective or an opportunity perspective. You want to be able to have the conversation in a way that everybody understands, everyone is on the same wavelength, and understands why this direction has to be taken. [14:40] This is important in terms of culture building. You want to have a culture of risk management. You want to have a culture where everyone is aware that you're not making decisions by intuition, feeling, or personal bias, but that decisions are driven by data. [15:00] Context matters. Storytelling is what is going to make that context clearer. [15:05] Kellee Ann asks, if you decide by going with your gut, you might be lucky, but how do you defend it if your luck runs out? It's very important to be emotionless in decisions. The data has to tell the story. You want to marry the data with the context. [15:51] Global current events can be brought into the discussion if they are materially in context. In risk management, it's very important to determine the impact they are likely to have on the organization. It brings to the forefront the question of relevance. [16:09] News is important for information, from the point of view of awareness. You want to distill the news in the context of relevance to your organization. There will be some events where your competitors are taking a particular action successfully. [16:26] They may be successful because their business model is designed in a way that allows them to capture that opportunity faster. If you take a copy-and-paste approach, you may find that you're not going to be successful because your supply chain or context is different. [16:43] A snippet of it may be relevant, but you have to redesign it, looking at your internal resources or the eternal context. [16:53] You have to map it to internal resources to determine whether or not this is going to have a high impact on your organization, whether or not it's good to know, or whether or not it's to be monitored to determine when is the right time for you to implement it. [17:07] Kellee Ann says the complexity comes in distilling what it is, if it is relevant, and the timing of that relevance. [17:18] Kellee Ann is more inclined to work just in time rather than be tied to arbitrary deadlines that do not add value. This comes from her project management background. What are your business drivers? What are the regulatory deadlines? What is the customer expecting? [18:50] The art and science of risk management. [21:26] One Final Break! Some of you may have heard he recent RIMScast episode sponsored by Diligent, "Mastering ERM: Leveraging Internal and External Risk Factors," with Jason Venner, who's also a RIMS-CRMP-FED holder. [21:41] Jason is joining us here on RIMScast to discuss his upcoming appearance at the RIMS ERM Conference 2025, which will be held on November 17th and 18th. We will be seeing him present on Tuesday, November 18th. [21:58] His session is titled, "Benchmarking Beyond Boundaries: Elevating ERM Programs with External Risk Insights." Jason, welcome back to RIMScast! Tell us all about it! [22:08] Jason says, We're going to be joined by one of our partners, my colleague and friend, Maurice Crescenzi, an industry practice leader at Moody's, in Risk Analytics. [22:22] The audience is going to learn about the value of being able to benchmark your risk information and data against your peers, competitors, and suppliers to be able to provide your leadership and board with a single, clear view of holistic risk, internally and externally. [22:40] This session provides the external viewpoint. [22:51] Jason encourages audience participation and will be available for questions afterward, for as long as anyone needs. He is super excited to get to this conference! Several of his colleagues from Diligent are going to be there, along with Maurice and some of his colleagues. [23:05] If you don't catch Jason after the session, please stop by the Diligent booth. He'll talk for as long as you want. We'll see you there! [23:15] Thank you, Jason. I look forward to seeing you there. As we said, remember to look for the link in this episode's show notes to Jason's recent RIMScast appearance on mastering ERM. [23:28] Let's Conclude Our Interview with Kellee Ann Richards-St. Clair! [23:51] Kellee Ann describes business risks. You want to get away from siloed thinking. Risk management tends to create siloes of functional, financial, and operational risks. You have to look at it all as business risks.  [24:38] There's liability. You have to pay out claims, or there's an impairment to your reputation, either losing the customer trust to operate, or shareholders withdrawing their cash. It starts with reframing. Kellee Ann speaks of environmental risk and supply chain resilience. [25:39] If you are a coffee supplier, what is the risk if you lose access to coffee plantations? The cost of supply increases. The quantity of produce is no longer there due to climate change. [26:09] There are aspects of human rights. Are you procuring employees in a fair and just manner? Are the work conditions safe? It's a business risk if people leave because they are not safe. The conversation has to be reframed in terms of how you are identifying risk. [27:06] Environmental risks can be greater and more material than operational risks. [27:42] About ESG Governance. Planetary boundaries are not anecdotal or a special-interest topic. They have to be part of the risk conversation about your risk capacity. Kellee shares an example about shipping through port facilities. Map your risks, global to internal. [30:13] Kellee Ann explains further about climate risks, resources, and geopolitical sensitivities. [31:59] Looking at the agenda of the ERM Conference 2025, Kellee Ann is starting and closing our day on Tuesday, November 18th. She'll be supervising the ERM Networking Breakfast Tabletop Discussion. There will be discussions at each table, and you are encouraged to join in. [32:32] Kellee Ann will be leading off the topic on Emerging Risks. She'll be interested to find out from her peers who will be on the table for their views on Emerging Risks and the tools they use to identify and manage emerging risks in their organizations. [33:02] At the end of the day, at 3:30 p.m., Kellee Ann will be part of the ERM Conference Finale, SERMC Panel Discussion, along with other members of the RIMS SERMC Council, to recap some of the Conference highlights, observations, and new information. [33:24] Kellee Ann is excited to be onstage with the others, gain new insights, and share her perspective on what she learned at the Conference. Kellee is comfortable onstage. [33:44] Justin says it will be a new way for us to close out the Conference. I'm very much looking forward to it and to meeting you in person, as well. [34:05] The RIMS ERM Conference has been on Kellee Ann's wish list for a while, and she's made it happen this year. [34:22] I look forward to seeing you on November 17th and 18th at the RIMS ERM Conference 2025, in Seattle, Washington. [34:37] Special thanks again to Kellee Ann Richards-St. Clare for joining us here on RIMScast. She will be omnipresent at the RIMS ERM Conference 2025, November 17th and 18th, and especially on the 18th. She'll be helping to kick off that Breakfast Networking Session. [34:54] And then at 1:30, she was recently added to the new session, "Exploiting Uncertainty: Making the Business Case for Strategic Risk Treatments." That was added after this interview was recorded. [35:05] Of course, Kellee Ann will be on the panel closing out the Conference, during the Finale, so be sure to stop by, say hello, and tell her that you heard her fabulous interview on RIMScast! [35:18] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [35:46] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [36:03] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [36:20] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [36:36] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [36:50] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [37:01] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 | Register Now RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | Jan.‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS Professional Report: "Understanding Interconnected Risks" Upcoming RIMS Webinars: RIMS.org/Webinars "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World" | Nov. 6 | Sponsored by HUB   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule "Intro to ERM for Senior Leaders" | Nov. 4‒5 | Instructor: Elise Farnham "Fundamentals of Insurance" | Nov. 11‒12 | Instructor: Chris Hansen "Leveraging Data and Analytics for Continuous Risk Management (Part I)" | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes about ERM: "AI and the Future of Risk with Dan Chuparkoff" (RIMS ERM Conference Keynote) "Talking ERM: From Geopolitical Whiplash to Leadership Buy-In" with Chrystina Howard of HUB "Shawn Punancy of Delta Flies High With ERM" "Tom Brandt on Growing Your Career and Organization with ERM" "James Lam on ERM, Strategy, and the Modern CRO" "ERM, Retail, and Risk with Jeff Strege" "Bigger Risks with the Texas State Office of Risk Management" | Sponsored By Hillwood "ERMotivation with Carrie Frandsen, RIMS-CRMP" "Live from the ERM Conference 2024 in Boston!" "Risk Quantification Through Value-Based Frameworks"   Sponsored RIMScast Episodes: "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent (New!) "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Kellee Ann Richards-St. Clair, Vice President, Commercial, Phoenix Park Energy Marketing Limited (US Subsidiary Phoenix Park Gas Processors LLC) member of the RIMS Strategic and Enterprise Risk Management Council (SERMC).   Production and engineering provided by Podfly.  

Watch or listen to episode 307 of the Digital and Social Media Sports podcast, in which Neil chatted with Nick Kelly, CEO of Encore Sports and Entertainment. Nick discusses the insights picked up throughout his career, including stints at NASCAR, as a senior leader of sports partnerships at Anheuser-Busch InBev (AB InBev) and Verizon, and … Continue reading Episode 307: Nick Kelly on Lessons Learned from Years as a Senior Leader on the Team and Brand Side of Sports

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Chrystina Howard, the ERM Leader of the Complex Risk Practice at HUB International. Chrystina relates a bit of her career and then explores topics around emerging disruptions such as climate change and extreme weather, geopolitical whiplash, the pandemic, and AI. Chrystina shares her recipe for organizational resilience and some tips for catching and holding the attention of the C-Suite and the board.   Listen for hints about Chrystina's upcoming webinar and her presentation on November 17th at the RIMS ERM Conference 2025 in Seattle, Washington.   Key Takeaways: [:01] About RIMS and RIMScast. [:14] The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026. [:32] Registration closes January 5th. Enroll now! A link is in this episode's show notes. [:43] About this episode of RIMScast. We will talk all about ERM with Chrystina Howard, ERM Leader of the Complex Risk Practice at HUB International. But first… [1:10] RIMS-CRMP Prep Workshops! The CBCP and the RIMS-CRMP are presenting The Exam Prep Bootcamp for "Mastering Business Continuity and Risk Management" from November 3rd to 6th. That is a virtual course. [1:23] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:40] RIMS Virtual Workshops! RIMS has launched a new course, "Intro to ERM for Senior Leaders." It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:54] On November 11th and 12th, Chris Hansen will lead "Fundamentals of Insurance". It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [2:13] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:24] RIMS Webinars! On October 30th, Swiss Re will present "Parametric Insurance: Providing Financial Certainty in Uncertain Times". On November 6th, HUB will present "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World". [2:45] Register at RIMS.org/Webinars. [2:48] The RIMS ERM Conference 2025 will be on November 17th and 18th in Seattle, Washington. [2:56] If you are a Washington resident who would like to attend, you can enjoy an exclusive $150 discount on your registration by entering the discount code ERM2025WA on the Review step of the registration form. Act quickly because this offer expires on Friday, October 31st. [3:18] This is your chance to expand your ERM knowledge, here in Washington. That brings us to today's guest, Chrystina Howard. Chrystina is the ERM Leader of the Complex Risk Practice at HUB International, and she will be one of the presenters at the RIMS ERM Conference in Seattle. [3:39] On November 17th, she will present "Talk ERM to Me: How to Get and Keep Attention from Management." On November 6th, she will be moderating the HUB International Webinar "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World." [3:59] Registration links for the conference and the webinar are in this episode's show notes. [4:04] On with the show! We're all about ERM in this episode, and I wanted to give you all a chance to get to know Chrystina a little bit, in case you want to meet with her virtually, in person, or both. Let's get to it! [4:14] Interview! Chrystina Howard, welcome to RIMScast! [4:22] We will see more of Chrystina soon, on November 17th and 18th, in Seattle, Washington, at the RIMS ERM Conference 2025. We're going to talk more about that in a bit. [4:39] Chrystina Howard spent a couple of decades with the Willis Towers Watson organization, where she looked after ERM consulting. She built out a platform and rolled it out, that is still going strong globally. [4:53] Chrystina says she was fortunate to come to the HUB International organization, with a great culture, where she kick-started an ERM Consulting Division. She's having a blast, helping clients get what they need in terms of risk management. [5:14] Chrystina says that when building the ERM Consultancy, she had a lot of great folks to work with and two decades under her belt of developing processes and models. She was set to go as soon as she arrived at HUB. [5:31] Chrystina says they have great specialization, and she is able to get into a lot of industry risk information that she may not have known, to build out the breadth of the consultancy. She helps people learn what ERM is, how it's used, how it works, and why people are interested in it. [5:53] Chrystina says, We're just guns blazing, now! [6:09] Chrystina says geopolitical risks are definitely at the forefront for organizations. This includes economic volatility around the globe, tariffs, and import/export regulations between countries, that will call the shots for some time.  [6:27] Chrystina says right along with geopolitical risks will be the effective use of AI. There are security concerns with AI. Some people are not comfortable with it. We're moving into a phase where we've got to put AI to work for us. How can we do that effectively and securely? [6:44] Chrystina says a lot of industries will have staffing challenges, particularly skilled workers. It will hit the healthcare industry pretty hard, along with agriculture, and construction. [6:58] Chrystina says she is seeing a bit of a resurgence in ESG risks. Despite the regulatory environment, people are keen to make sure that companies are being good environmental stewards, treating employees fairly, and behaving as the public thinks is appropriate. [7:41] AI will make data compilation and claims processing faster. Chrystina has been reading of physicians and medical practitioners using AI as a background double-check when they're working toward a diagnosis. [7:58] With its access to information, AI might ask, Your diagnosis is probably right, but did you consider this? We hope this will enhance the diagnostic process, and not take over. [8:11] There is a concern that there's pressure to use AI tools because your colleagues are using them. If you rely on it too much, that can also backfire. We're going to have to strike a balance. [8:40] Chrystina is an optimist when it comes to AI. AI tools can make shorter work of a lot of things in ERM, like scenario analysis; having a tool that will allow you to see multiple scenarios that maybe individuals couldn't come up with on their own, and make decisions from them. [9:06] Chrystina mentions automation for reporting and metric updates. Successful organizations that have the resources can use AI in ERM training, policy updates, and even collecting information through surveys and interviews. [9:23] Enhancing dashboards is a big focus going forward, getting a robust database that gives alerts and keeps everybody up to date. [9:35] Justin mentions crises of the past few years. The Baltimore Key Bridge collapsed a year ago, and we don't hear about it anymore. Justin asks, How can ERM leaders keep resilience and risk appetite aligned with long-term strategy, rather than reactive short-term fixes. [10:00] Chrystina thinks ERM, by nature, is focused on preparation and then response. It takes into account "left of loss." Before the incident occurs, how can we prepare ourselves the best and implement plans should something happen?  [10:16] Chrystina has seen organizations widely embrace ERM more readily following the successful navigation of crises. [10:24] It would behoove ERM leaders to seize that opportunity and make a great connection between the protection and preparation that ERM brought through the crisis to the strategic success of the organization. [10:40] ERM leaders may have to campaign a little bit still, but it's something they can point out to executives, and the selling of ERM will be a lot easier. [10:53] Quick Break! RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when you register by October 30th! [11:12] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by October 30th, and you will also be entered to win a $500 raffle! Do not miss out on this chance to plan and score some of these extra perks! [11:26] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us! Visit RIMS.org/Membership and build your network with us here at RIMS! [11:37] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [11:46] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [12:02] Let's return to our interview with Chrystina Howard! [12:08] Chrystina Howard is the ERM Leader of the Complex Risk Practice at Hub International. Justin asks Chrystina about ERM leaders needing to campaign. Chrystina is one of the featured presenters at the RIMS ERM Conference 2025 in Seattle, Washington, November 17th and 18th. [12:58] Chrystina's foundational session is called "Talk ERM to Me: How to Get and Keep Attention from Management." It is a solo session. She likes to be at the controls! [14:09] Chrystina says speaking about risk to management is a perennial struggle. One of the top questions she gets is how to translate ERM for the C-Suite so they understand the value of the work. [14:21] As risk management professionals, we often get excited about details that might not capture management's attention. [14:29] We have to think about things from the perspective of a CEO and a CFO. What things are important to them? What are they keeping an eye on? How does this relate to the bottom line? Connect those things. Connect risk management to strategy. [14:45] Demonstrate how the protection and preparation of things like Enterprise Risk Management support the execution of corporate strategy. When you're talking to the C-Suite, you've got to hit the high points, quick, like an elevator speech. [15:00] Link positive impacts of risk management to things that the C-Suite is focused on. Grab attention with things that are on their minds, like growth, M&A, performance volatility, how we're doing in the market, how these things play out, and how to help minimize volatility. [15:20] Chrystina says we see a lot of interest from private equity in the strategic business practice of ERM. That's a good thing for risk professionals to keep in mind as they campaign for ERM. There are other people who are keen to know about it. [15:48] ERM gets alerts about negative trends, but it's important to keep the positive news coming too about how they helped create a solution, minimize a threat, and protected the organization so that operations can continue and the strategy can go forward. [16:33] Chrystina says Streamline things. She approaches ERM from a practical and realistic perspective. She doesn't like a lot of jargon or a lot of metrics. She likes simple, streamlined stuff that everybody can get on board with. [16:51] Chrystina tells people, Don't boil the ocean. Participants and risk owners are going to get bogged down if they've got too many things to keep track of. Set up tiers of risks. Start at the top. What can we affect over the next year or two years? [17:10] Keep it practical and realistic. Limit the amount of information you collect. If you start adding different metrics and definitions, that can be a slippery slope. You have to train people how to do it. They have to remember what it's supposed to be. And there are updates to fill out! [17:33] Think about how often you're asking people to update. Every so often, have a blank-sheet risk assessment. Limit how often you do updates throughout the year. [18:14] Reporting intervals should be more than twice a year. Strict ERM practitioners are going to be monitoring risks and looking at the dashboard and the risk register, preparing all the time to report to management. [18:34] Risk owners are an important source of information. All of those folks already have a job; maybe a job and a half. We have to be careful about how we engage them so that we get robust information and we don't overwhelm them. [18:50] When we do updates, they should be limited but powerful. These are the big things that you want executives to know about. Once a year, when you do your board presentation, tell them these things are going great and you want to update them on these other things. Keep it simple. [19:19] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [19:36] He is back, just to deliver a quick message about what you can expect from his keynote on "AI and the Future of Risk." Dan, welcome back to RIMScast! [19:47] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th, at the RIMS ERM Conference 2025 in Seattle, Washington. [20:02] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [20:20] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, "AI and the Future of Risk Management," and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [20:39] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [20:50] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [20:58] Let's Conclude Our Interview with Chrystina Howard! [21:05] Justin reminds the listeners, Before we get to see Chrystina live at the ERM Conference 2025, she will be moderating a RIMS Webinar sponsored by HUB, titled "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World." [21:23] Chrystina says everyone is talking about this, and she's excited to get some great experts about it on the line. Justin notes that over the past few years, geopolitical volatility has intensified with trade wars, sanctions, and supply chain disruption. [21:54] Chrystina says there are so many, and they are interrelated. In conflict areas, everything gets turned upside-down. On a global basis, the U.S. economy has broad-reaching impacts. She would keep an eye on import/export trends. This global trade issue is so volatile and dynamic. [22:22] You cannot sleep on the changing regulations around the world. An important subset related to global trade is increasing requirements for in-country hiring and procurement. That will affect a lot of people with respect to where we grow things and get raw materials and tech. [22:51] Chrystina doesn't think we've seen the end of supply chain disruption. She mentions extreme weather from climate change. A large component of the outcome of climate change is energy security. She doesn't think we're clear of pandemics, either. [23:11] Justin says Hilary Tuttle, Editor of RIMS Risk Management magazine, told him something a year ago that has stayed with him. "We're not in post-pandemic anymore. We're in post-height-of-the-pandemic." It's still here. It's never going away. [24:11] Chrystina says there is no substitute for local knowledge and experience. The best way to approach a Global ERM Program across all of your jurisdictions is for ERM leaders to have deputies in each of the jurisdictions. [24:30] These deputies should have a very keen sense of the landscape in their region in terms of policy, risk, interactions, and trade, as well as an understanding of the big picture across the global organization. [24:46] Those people will be key to develop in all of your locations to support the ERM function. They have a job. It doesn't mean hiring extra staff. You can generally find people with that level of expertise locally, with a good understanding of the big picture, within your existing personnel. [25:15] Making that connection with individuals who know exactly what's happening there on the ground is crucial. Chrystina says that is the very best solution. [25:49] Chrystina says there are a number of stakeholders for any organization, internal and external. Chrystina is seeing favorable views from insurers toward companies and organizations that have implemented ERM globally. [26:07] Other key stakeholders also want assurances that there are plans in place to protect them. This goes back to the inception of ERM when there was serious mismanagement at companies like WorldCom and Enron. [26:23] Everybody's board was asking who's minding the store? This isn't going to happen to us, right? [26:27] All of this risk is ultimately going to roll up to your reputation. That's difficult but not impossible to quantify. You can demonstrate how ERM plans address global threats in an anecdotal fashion. That will communicate real value and put people's minds at ease. [26:52] You can do that in a country-specific way with partners in the countries to communicate the nuances, and give you information about how things work in there, why the risk is a problem, what are the drivers, what are the vulnerabilities, and how might this take place? [27:19] That session will be on November 6th. Chrystina will moderate it with Eric Howie, the Vice President for Complex Risk in Canada, and Will Mule, Global Risk Solutions Practice Leader for HUB. For that session, Chrystina asks listeners to send in their questions ahead of time. [28:00] The links to both the ERM Conference 2025 and the Webinar, "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World," are in this episode's show notes. [28:12] Chrystina, it's been lovely to see you again. I can't wait to see you virtually and in person. [28:21] Special thanks again to Chrystina Howard for joining us. Remember to register for the HUB November 6th Webinar, "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World," that she will be moderating. [28:32] On November 17th, Chrystina will be hosting the session, "Talk ERM to Me" (but she'll be talking to you), at the RIMS ERM Conference 2025! Registration links for the Webinar and for the RIMS ERM Conference 2025 are in this episode's show notes. [28:51] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [28:19] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [28:38] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [28:55] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [30:12] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [30:26] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [30:38] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 Washington Residents — Enjoy $150 off ERM Conference Registration through Oct. 31! "RIMS-CRO Certificate Program In Advanced Enterprise Risk Management" | Jan‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RISKWORLD 2026 — Members-only early registration through Oct 30! LAST DAYS! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS Professional Report: "Understanding Interconnected Risks" Upcoming RIMS Webinars: RIMS.org/Webinars "Parametric Insurance: Providing Financial Certainty in Uncertain Times" | Oct. 30, 2025 | Sponsored by Swiss Re "Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World" | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: CBCP & RIMS-CRMP Exam Prep Bootcamp: "Mastering Business Continuity & Risk Management" | November 3‒6, 2025 "RIMS-CRMP-FED Exam Prep Virtual Workshop" — November 11‒12 Full RIMS-CRMP Prep Course Schedule "Intro to ERM for Senior Leaders" | Nov. 4‒5 | Instructor: Elise Farnham "Fundamentals of Insurance" | Nov. 11‒12 | Instructor: Chris Hansen "Leveraging Data and Analytics for Continuous Risk Management (Part I)" | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes about ERM: "AI and the Future of Risk with Dan Chuparkoff" (RIMS ERM Conference Keynote) "Shawn Punancy of Delta Flies High With ERM" "Tom Brandt on Growing Your Career and Organization with ERM" "James Lam on ERM, Strategy, and the Modern CRO" "ERM, Retail, and Risk with Jeff Strege" "Bigger Risks with the Texas State Office of Risk Management" | Sponsored By Hillwood "ERMotivation with Carrie Frandsen, RIMS-CRMP" "Live from the ERM Conference 2024 in Boston!" "Risk Quantification Through Value-Based Frameworks"   Sponsored RIMScast Episodes: "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent (New!) "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant (New!) "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report" | Sponsored by AXA XL "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Chrystina Howard, ERM Leader, Complex Risk Practice, HUB International   Production and engineering provided by Podfly.  

In this episode, Jim McDonald and Jeff Steadman are joined by Steve Rennick, Senior Leader for IAM Architecture at Ciena, for a wide-ranging discussion on the most pressing topics in identity today.The conversation kicks off with a practical look at vendor demos, sharing best practices for cutting through the slideware and getting to the heart of a product's capabilities. From there, they dive deep into the complex world of Non-Human Identities (NHI). Steve shares his practitioner's perspective on why NHIs are such a hot topic, the challenges of managing them, and the risks they pose when left unchecked.The discussion covers:Why traditional IAM approaches fail for non-human identities.The importance of visibility and creating a standardized process for NHI creation.The debate around terminology: NHI vs. machine identity vs. service accounts.The reasons for NHI's current prominence, including threat actors shifting focus away from MFA-protected human accounts.Practical, actionable advice for getting a handle on legacy service accounts.The emerging challenge of IAM for AI and the complexities of managing agentic AI.The critical role of authorization and the future of policy-based access control.Whether you're struggling with service account sprawl, preparing for an AI-driven future, or just want to run more effective vendor demos, this episode is packed with valuable insights.Connect with Steve: https://www.linkedin.com/in/steven-rennick/ARIA (Agent Relationship-Based Identity & Authorization) LinkedIn Post from Patrick Parker: https://www.linkedin.com/posts/patrickparker_ai-agent-authorization-activity-7335265428774031360-braE/Connect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comCHAPTER TIMESTAMPS:00:00:10 - Introduction & The Art of the Vendor Demo00:08:02 - Steve Rennick's Take on Vendor Demos00:12:39 - Formal Introduction: Steve Rennick00:14:45 - Recapping the Identiverse Squabble Game Show00:17:22 - The Hot Topic of Non-Human Identities (NHI)00:22:22 - Is NHI a Joke or a Serious Framework?00:26:41 - The Controversy Around the Term "NHI"00:30:24 - How to Simplify NHI for Practitioners00:34:06 - First Steps for Getting a Handle on NHI00:37:20 - Can Active Directory Be a System of Record for NHI?00:45:08 - Why is NHI a Hot Topic Right Now?00:51:19 - The Challenge of Cleaning Up Legacy NHIs00:58:00 - IAM for AI: Managing a New Breed of Identity01:03:33 - The Future is Authorization01:06:22 - The Zero Standing Privilege Debate01:10:39 - Favorite Dinosaurs and OutroKEYWORDS:NHI, Non-Human Identity, Machine Identity, Service Accounts, Vendor Demos, IAM for AI, Agentic AI, Authorization, Zero Trust, Zero Standing Privilege, Secrets Management, IAM Strategy, Cybersecurity, Identity and Access Management, Steve Rennick, Ciena, IDAC, Identity at the Center, Jeff Steadman, Jim McDonald

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Shawn Punancy, Sr. Manager, Enterprise Risk Management of Delta Air Lines, Inc. Justin and Shawn discuss her fascinating career history, disruption in the airline industry, Shawn's risk philosophy at Delta Airlines, and how her ERM team stays connected to the business while maintaining a long-term strategic view of risk.   Shawn will present two sessions with Lianne Appelt, the Head of Enterprise Risk Management at Salesforce, at the RIMS ERM Conference on November 17th and 18th in Seattle, Washington. Shawn shares some hints on what to expect from the sessions.   Listen for Shawn's view on the biggest opportunity right now for ERM professionals to elevate their impact across the enterprise.   Key Takeaways: [:01] About RIMS and RIMScast. [:15] The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026. [:32] Registration closes January 5th. Enroll now! A link is in this episode's show notes. [:40] About this episode of RIMScast. We are flying high today, with Shawn Punancy, the Manager of Enterprise Risk Management for Delta Air Lines, Inc. Buckle in for the many aviation puns you're going to hear during this episode! But first… [1:12] RIMS-CRMP Prep Workshops! The next RIMS-CRMP Prep Workshops will be held on October 29th and 30th and led by John Button. [1:24] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:41] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:56] On November 11th and 12th, Chris Hansen will lead “Fundamentals of Insurance”. It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [2:15] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:26] RIMS Webinars! On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. On November 6th, HUB will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. [2:47] Register at RIMS.org/Webinars. [2:50] On with the show! Our guest today is the Manager of Enterprise Risk Management for Delta Air Lines, Inc. Her name is Shawn Punancy, and she has a fascinating career that I want to delve into today. [3:03] I also asked her to be on the show because she will have quite a presence at the RIMS ERM Conference 2025, which will be held on November 17th and 18th in Seattle, Washington. [3:14] On November 17th, at 11:45 a.m., she will be co-leading “Connections Count: Strategic Networking to Strengthen Risk Oversight.” On November 18th, at 9:00 a.m., she will co-lead “How Deep Should You Go?: Rightsizing Risk Assessment for Maximum Impact.” [3:33] In addition to learning about her fascinating career, I wanted to get a little preview of each of those sessions and learn a bit about her risk philosophy at Delta. Let's get to it! [3:44] Interview! Shawn Punancy, welcome to RIMScast! [3:53] Shawn Punancy is the ERM Senior Manager at Delta Air Lines, Inc. Shawn will be at the RIMS ERM Conference 2025, November 17th and 18th. Shawn has a fascinating career. [5:00] Shawn was an intelligence analyst at the U.S. DOD from 2011 to 2012, then moved to the CIA as a Senior Intelligence Analyst for seven years. [5:18] Shawn says it was great working at the CIA. She thinks there are very few places where you can work and have such broad awareness. Her year at the DOD was to prepare her to work at the CIA. [6:10] As an Analyst, Shawn worked in counter-terrorism, counter-narcotics, traditional political analysis, and leadership analysis. She did some targeting work, which is helpful for ERM. [6:27] After Shawn left the government, she worked briefly for a consulting firm in Atlanta, Georgia, doing business operating risk. She got word of a job in the Delta Corporate Safety and Security Division on the Intelligence and Risk Mitigation Team. [6:51] Shawn joined Delta, doing that for two years. She got to meet her Director, Eric Mai, whom she absolutely adores, and she's not just saying that because he may listen to this! Eric Mai introduced Shawn to the world of ERM. [7:07] Shawn started to see all the nexuses that existed between multiple different risks. Shawn says that working in corporate security on risk mitigation is like working at the DOD, but working in ERM is like working at the CIA. [7:42] Shawn was in high school on 9/11, and her mother was on a plane during the 9/11 attacks. Thankfully, she was not on a plane that was targeted on that terrible day. It left a lasting impression. [7:55] Shawn went on to study those types of events in International Affairs and Politics. That's how she got to her path in the government. Shawn is mission-driven and purposeful in her work. [8:42] Shawn applied to Delta when someone sent her a job posting. Shawn saw the posting and thought it looked like it was written for her. Shawn is thankful it worked out. [8:58] Shawn started as Program Manager for Intelligence and Risk Mitigation. She held that position for almost two years. In December of 2023, Shawn became Manager of ERM. The position did not exist before Shawn. ERM had been one person since 2019, when it was begun. [9:37] Eric Mai set up the ERM program. He realized that for it to continuously improve and grow, he needed another person. He went to bat for that role. Around the time it was posted, Eric came to Shawn and said that she might want to consider it, and he would love to have her apply. [9:57] Shawn is super grateful that Eric asked her. [10:13] Shawn says it is striking that ERM has played a small role in many companies. What if you don't know who that person is, or you're not engaging with that person? [10:53] Shawn has noticed that in several industries, the aviation industry included, everything is highly siloed. How does one ERM person get to everybody across the business? How do they make ERM relevant for the leadership and the board? [11:15] Something different could happen any day in the airline industry. Shawn says every day they get a notification from their Duty Director about what the day will look like. Some days, the system looks good: they're moving tens of thousands of people on several thousand flights. [11:33] Other days, there's a hurricane or something, or there is a strike somewhere that completely upends the day. It's a lively environment. [11:56] The American Airlines regional jet and helicopter crash in Washington, D.C. this year put a spotlight on Safety and Risk Managers to ensure they had the proper protocols in place and understood all the communication channels. They double-checked the protocols. [12:40] One thing Shawn loves about the airline industry is that safety is for everyone. There's no competition in safety. No one places blame. They come together to ensure that they are in the best position to continue to put safety first, not only for customers but also for all employees. [13:17] If Shawn had a mantra, it would be, You get further together than you do as an individual. She learned that from her time in Corporate Safety and Security and as an ERM professional. She could not do her job without relationships and connections across the company. [14:05] Shawn says Delta has a strong governance structure. The risk committee reports to the executive leadership team. ERM meets with the risk committee monthly to talk about what is coming up. ERM tracks that, so as risks build, they remember what was said months ago. [14:29] They prepare themselves for the known events of the next couple of months, such as an upcoming audit, an issue with plane manufacturers, or a suspected coming fleet delay. [14:53] ERM uses its governance structure to think through how to manage the risk, who is responsible, who is touched, what should be reported up to the leadership, and what can be managed at the business level. [15:07] Looking longer-term, ERM recently started talking directly to board members, asking for their perceptions about risk over the next three to five years. ERM also asks that question of the business leadership annually, to make sure management shares the same vision as the board. [15:38] ERM adds value by showing where those visions aligned, or if and when they diverged. Using that information helps inform the broader risk landscape. ERM uses that to engage the Strategy team with their annual goals and pillars; their Annual “Flight Plan.” [16:08] ERM shows the collected data on where risk lies to the Strategy Team and asks how it might affect the Flight Plan and the Five-Year Strategy. It's the role of ERM to highlight the risks they've identified through the forums they've engaged. [16:36] Shawn has two on her ERM team, including herself. Her team has strong relationships across Delta. That helps ERM to be a force multiplier. They lean on their colleagues to help stay aware, figure out the best direction to guide ERM efforts, and make an impact where possible. [17:24] Quick Break! RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when you register by October 30th! [17:43] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by October 30th, and you will also be entered to win a $500 raffle! Do not miss out on this chance to plan and score some of these extra perks! [17:57] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us! Visit RIMS.org/Membership and build your network with us here at RIMS! [18:09] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [18:17] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [18:33] Let's return to our interview with Shawn Punancy of Delta Airlines! [19:12] In the heat of a crisis, Delta Airlines has a number of immediate or intermediate response teams that stand up. ERM is a part of those teams. They help inform the strategy for how Delta will respond. In the immediate aftermath, ERM is in listening mode. [19:25] ERM takes what they heard and goes on to support the strategic planning, moving forward. Business Continuity or Corporate Communications will handle the immediate feedback and response. [19:38] If it's likely to have a long-lasting impact on Delta, ERM will facilitate conversations among stakeholders across the enterprise to ensure that Delta has completely and cleanly exited the crisis and that they're on a good footing to avoid future crises of the same ilk. [20:05] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [20:23] He is back, just to deliver a quick message about what you can expect from his keynote on “AI and the Future of Risk.” Dan, welcome back to RIMScast! [20:34] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th, at the RIMS ERM Conference 2025 in Seattle, Washington. [20:49] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [21:07] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, “AI and the Future of Risk Management,”  and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [21:26] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [21:37] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [21:45] Let's Conclude Our Interview with One of the Presenters at the RIMS ERM Conference 2025, Shawn Punancy of Delta Airlines! [22:17] There are two opportunities to experience Shawn Punancy in person at the RIMS ERM Conference 2025, November 17th and 18th. She will be presenting with Lianne Appelt, the Head of Enterprise Risk Management at Salesforce: [22:47] Shawn says Lianne is the sweetest person she has ever met! Lianne is one of Justin's favorite people to work with on the Strategic Enterprise Risk Management Council. [23:24] On November 17th, at 11:45 a.m., Shawn and Lianne will present, “Connections Count: Strategic Networking to Strengthen Risk Oversight.” If you're a new risk professional or a rising star, and you want to get to the basics, this is the sort of session you attend. [24:05] Shawn gives the elevator pitch for the presentation. She says, if you understand anything about ERM, you understand that it's not something you can do alone. Having relationships across an enterprise is paramount to the success of any ERM program. [24:22] Figure out what opportunities exist to pursue those relationships. Annual or quarterly risk assessments are natural avenues for building relationships, but there are lots of others. Outside of formal structures, how can you engage people? [24:39] How can you use the data you've collected to drive conversations that may not otherwise exist? Those conversations inform you better and equip you better as an ERM professional as you get ready to present to your leadership team, audit committee, or board.  [25:42] Shawn has found that offering external information that may not otherwise be available to her stakeholders is a good way for her to go in and have a conversation.  [26:00] The information she offers is either something she's gotten from a vendor, or a risk source she has been tracking, or something ERM has done internally but hasn't publicized. She says, We have this piece of information we think is valuable to you. [26:20] Shawn finds that it's an incredible way to open doors, strengthen or start relationships, and use that to find a way to continue the conversation iteratively. It's been incredible for expanding who ERM talks to since Shawn has joined the team. [26:37] ERM already had a broad network, but looking for new opportunities has expanded it. [26:43] Shawn says Never let a good crisis or risk go to waste. ERM gets a daily bulletin of every news clip that mentions Delta. [27:00] ERM uses that as an opportunity to say, We've not engaged with you, but we saw this and it's something worth tracking at a more macro level on this other part of the spectrum. We'd love to talk to you about how the two pieces connect. [27:17] Some of that depends on company culture. Delta is one of those amazing places where you can email just about everybody and they will respond. That has been very helpful for Shawn. She knows that's not easily replicated everywhere. Shawn has also never met a stranger. [27:41] Understanding that ERM has value to add, whether it's relaying information or showing interconnections, there's a lot there, and people are usually responsive. [28:17] Talking to the board goes back to the relationships you have and the conversations you've had. If you're talking to the right people throughout the year, who have access to significant board member concerns, use that to help craft your story. [28:37] Shawn says pairing the insight you've gotten from those relationships with the data you have in your program helps drive a compelling narrative. [28:56] On November 18th, at 9:00 a.m., Shawn and Lianne will present an advanced-level session, “How Deep Should You Go?: Rightsizing Risk Assessments for Maximum Impact,” tailoring risk assessments to organizational maturity. [29:21] Shawn says it's a mistake for an ERM group not to understand what they have at their disposal in terms of data or stakeholders. Everything doesn't work for everybody. [29:28] You don't need a major, formalized 16-step assessment process when you're a new and burgeoning program. An older, more established program doesn't need something overly complex that doesn't match your company culture. [29:45] Shawn says she has been doing ERM for just shy of two years, so she's not the foremost expert in the room. She likes to rely on her historical experience of taking a bunch of data and talking to a lot of people, collecting intel, and figuring out what the story is. [30:02] Shawn is super passionate about this. With the 8,000 ways you can do a risk assessment, it's so important to consider some specific factors that will help you to have a stronger impact when you do the assessment. Shawn will save those for the presentation. [30:55] Shawn says she firmly believes the biggest opportunity for ERM professionals is to find and communicate that interconnected risk. We hear it everywhere. Justin points out that a paper on “Understanding Interconnected Risks” is in this episode's show notes. [31:13] Shawn thinks that's the biggest opportunity for ERM. Many teams have their risk evaluation silos. Having someone come in and show how A is connected to D, is connected to X, is the next step and the game-changer for a lot of teams. [31:38] Justin says, I'm looking forward to meeting you in person, and I'm so glad that you're going to be delivering the two sessions, Monday, November 17th, and Tuesday, November 18th! It was a pleasure to meet you! [32:08] Shawn is very thankful for this opportunity and super excited about talking about this content, partnering with Lianne, and meeting the broader RIMS community. [32;21] Special thanks again to Shawn Punancy of Delta Airlines for joining us here on RIMScast! Be sure to catch her presentations on November 17th and 18th at the RIMS ERM Conference 2025 in Seattle, Washington. [32:27] A link to the agenda is in this episode's show notes. Register today, we want to see you there! [32:43] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:11] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:28] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:45] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:01] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:15] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:27] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS ERM Conference 2025 — Nov. 17‒18 RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | Jan‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RISKWORLD 2026 — Members-only early registration through Oct 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS Professional Report: “Understanding Interconnected Risks” Upcoming RIMS Webinars: RIMS.org/Webinars “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Virtual Exam Prep — Oct. 29‒30, 2025 RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham “Fundamentals of Insurance” | Nov. 11‒12 | Instructor: Chris Hansen “Leveraging Data and Analytics for Continuous Risk Management (Part I)” | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes about ERM: “AI and the Future of Risk with Dan Chuparkoff” (RIMS ERM Conference Keynote) “Tom Brandt on Growing Your Career and Organization with ERM” “James Lam on ERM, Strategy, and the Modern CRO” “ERM, Retail, and Risk with Jeff Strege” “Bigger Risks with the Texas State Office of Risk Management” | Sponsored By Hillwood “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Live from the ERM Conference 2024 in Boston!” “Risk Quantification Through Value-Based Frameworks”   Sponsored RIMScast Episodes: “Cyberrisk: Preparing Beyond 2025” | Sponsored by Alliant (New!) “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Shawn Punancy, Sr. Manager, Enterprise Risk Management of Delta Air Lines, Inc.   Production and engineering provided by Podfly.  

Episode Summary In this episode of Building Better Cultures, Scott McInnes sits down with Denise Black and Denis Doolan to explore the critical role of leadership in shaping organisational culture. Together, they unpack insights from the Mind the Gap report — highlighting the importance of intentionality, inclusivity, and the need for leaders to embody the culture they wish to create. The conversation delves into the consequences of neglecting culture, the essential capabilities leaders must develop, and the collaborative process of defining a target culture that aligns with organisational strategy. The episode wraps up with reflections on how leadership drives cultural change and performance across teams. Key Takeaways Leaders have a disproportionate impact on organisational culture. Inclusivity is essential for effective culture creation. Culture should be woven into the strategic DNA of the organisation. Empathy and active listening are critical leadership skills. Culture is not a standalone initiative — it enables all initiatives. Intentionality in leadership is crucial for cultural success. Feedback from employees is vital in shaping target culture. Communication reinforces culture and values. Leaders must model the behaviours they wish to see. A strong culture leads to better organisational performance. Chapters 00:00 — Introduction to Leadership and Culture 04:28 — Insights from the Mind the Gap Report 09:24 — The Role of Leaders in Shaping Culture 15:12 — Consequences of Abdicating Culture to HR 19:19 — Essential Capabilities for Senior Leaders 30:39 — Defining Target Culture 37:23 — Impact of Leadership on Cultural Change Resources

Bill Johnson serves as the Senior Leader of Bethel Church in Redding, California. Known globally for his teaching on revival, faith, and the Kingdom of God, Bill's ministry has been marked by a consistent focus on gratitude, generosity, and living a life shaped by God's presence. Through decades of leadership, he has taught that generosity is more than financial giving—it's a lifestyle of humility, kindness, and service that reflects God's design for humanity. In this episode, Brad sits down with Bill to talk about gratitude, generosity, and why the two are inseparably linked. Bill shares stories from his own journey and ministry, including how generosity builds cultures, changes atmospheres, and even serves as a “weapon” against division and despair. He also unpacks why generosity is evidence of repentance, how repeated acts form culture, and why we are never more like Christ than when we are generous. Along the way, Bill offers practical wisdom on cultivating a grateful heart, modeling generosity across generations, and trusting God even in seasons of delay. “To live without thankfulness is the most self-centered way to live.” – Bill Johnson “If you're actually giving, you're not trying to get a response. If you're trying to get a response, you're buying—you're not giving.” – Bill Johnson “You're no more like Jesus than when you're generous.” – Bill Johnson This Week on The Wow Factor: Gratitude as the foundation for humility, mental health, and healthy relationships Why generosity is more than money—it's a posture of life and service The story of “Generous Students” and teaching gratitude with no carry-forwards Why repeated acts of giving form a true culture of generosity The three kinds of givers: no giver, grumpy giver, cheerful giver How small, intentional acts—like tipping hotel staff or thanking baristas—shift atmospheres Why generosity is evidence of repentance and a renewed mind How encouraging words can be one of the most powerful forms of giving Modeling generosity across generations and why Bill gives gifts on his own birthday The importance of living in trust when God's answers are delayed Serving communities quietly: Bethel's behind-the-scenes generosity toward their city Why generosity must move from an action to a lifestyle that can't be switched off Bill Johnson's Word of Wisdom: Faith is spelled R-I-S-K. Start somewhere, even if it's small. Sacrifice means going one step beyond comfort, and that's where growth begins. Yesterday's sacrifice is today's convenience—so keep pressing into new steps of generosity. Connect With Bill Johnson: Bethel Church Website Bethel Church Facebook Bethel Church Instagram Bethel Church YouTube Bethel Church Podcasts Pastor Bill Johnson Facebook Pastor Bill Johnson's Books Connect with The Wow Factor:   WOW Factor Website   Brad Formsma on LinkedIn    Brad Formsma on Instagram    Brad Formsma on Facebook    X (formerly Twitter)   

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Katherine Henry of Bradley, Arant, Boult, Cummings, and Harold (Hal) Weston of Georgia State University, Greenberg School of Risk Science, who are here to discuss their new professional report, “A 2025 Cybersecurity Legal Safe Harbor Overview.” Katherine and Hal take the discussion beyond the pages and delve into best cybersecurity practices, cyber insurance, and Safe Harbor laws offered by some states and possibly to be offered soon by others. They discuss frameworks and standards, and what compliance means for your organization, partly based on your state law.   Listen for advice to help you be prepared against cybercrime.   Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We will be joined by the authors of the legislative review, “A 2025 Cybersecurity Legal Safe Harbor Overview”, Katherine Henry and Harold Weston. Katherine and Harold are also prominent members of the RIMS Public Policy Committee. [:48] Katherine and Harold are also here to talk about Cybersecurity Awareness Month and safe practices. But first…  [:53] RIMS-CRMP Prep Workshops! The next RIMS-CRMP Prep Workshops will be held on October 29th and 30th and led by John Button. [1:05] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:23] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:37] On November 11th and 12th, Chris Hansen will lead “Fundamentals of Insurance”. It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [1:56] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:08] Several RIMS Webinars are being hosted this Fall. On October 16th, Zurich returns to deliver “Jury Dynamics: How Juries Shape Today's Legal Landscape”. On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. [2:28] On November 6th, HUB will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. Register at RIMS.org/Webinars. [2:40] Before we get on with the show, I wanted to let you know that this episode was recorded in the first week of October. That means we are amid a Federal Government shutdown. RIMS has produced a special report on “Key Considerations Regarding U.S. Government Shutdown.” [2:58] This is an apolitical problem. It is available in the Risk Knowledge section of RIMS.org, and a link is in this episode's show notes. Visit RIMS.org/Advocacy for more updates. [3:12] Remember to save March 18th and 19th on your calendars for the RIMS Legislative Summit 2026, which will be held in Washington, D.C. I will continue to keep you informed about that critical event. [3:24] On with the show! It's National Cybersecurity Awareness Month here in the U.S. and in many places around the world. Cyber continues to be a top risk among organizations of all sizes in the public and private sectors. [3:40] That is why I'm delighted that Katherine Henry and Harold (Hal) Weston are here to discuss their new professional report, “A 2025 Cybersecurity Legal Safe Harbor Overview”. [3:52] This report provides a general overview of expected cybersecurity measures that organizations must take to satisfy legal Safe Harbor requirements. [4:01] It summarizes state Safe Harbor laws that have been developed to ensure organizations are proactive about cybersecurity and that digital, financial, and intellectual assets are legally protected when that inevitable cyber attack occurs. [4:15] We are here to extend the dialogue. Let's get started! [4:21] Interview! Katherine Henry and Hal Weston, welcome to RIMScast! [4:41] Katherine was one of he first guests on RIMScast. Katherine is Chair of the Policyholder Insurance Coverage Practice at Bradley, Arant, Boult, Cummings. Her office is based in Washington, D.C. She works with risk managers all day on insurance issues. [5:05] Katherine has been a member of the RIMS Public Policy Committee for several years. She serves as an advisor to the Committee. [5:12] Justin thanks Katherine for her contributions to RIMS. [5:25] Hal is with Georgia State University. He has been with RIMS for a couple of decades. Hal says he and Katherine have served together on the RIMS Public Policy Committee for maybe 10 years. [5:48] Hal is a professor at Georgia State University, a Clinical Associate in the Robinson College of Business, Greenberg School of Risk Science, where he teaches risk management and insurance. Before his current role, Hal was an insurance lawyer, both regulatory and coverage. [6:05] Hal has a lot of students. He is grading exams this week. He has standards for his class. In the real world, so does a business. [6:46] Katherine and Hal met through the RIMS Public Policy Committee. They started together on some subcommittees. Now they see each other at the annual meeting and on monthly calls. [7:05] Katherine and Hal just released a legislative review during RIMS's 75th anniversary, “A 2025 Cybersecurity Legal Safe Harbor Overview”. It is available on the Risk Knowledge page of RIMS.org. [7:20] We're going to get a little bit of dialogue that extends beyond the pages. [7:31] Katherine explains Safe Harbor: When parties are potentially liable to third parties for claims, certain states have instilled Safe Harbor Laws that say, If you comply with these requirements, we'll provide you some liability protection. [7:45] Katherine recommends that you read the paper to see what the laws are in your state. The purpose of the paper is to describe some of those Safe Harbor laws, as well as all the risks. [8:04] October 14th, the date this episode is released, is World Standards Day. Hal calls that good news. Justin says the report has a correlation with the standards in the risk field. [8:43] Justin states that many states tie Safe Harbor eligibility to frameworks like NIST, the ISO/IEC 27000, and CIS Controls. [9:27] Hal says, There are several standards, and it would be up to the Chief Information Security Officer to guide a company on which framework might be most appropriate for them. There are the NIST, UL, and ISO, and they overlap quite a bit. [9:56] These are recognized standards. In some states, if a company has met this standard of cybersecurity, a lawsuit against the company for breach of its standard of care for maintaining its information systems would probably be defensible for having met a recognized standard. [10:23] Katherine adds that as risk managers, we can't make the decision about which of these external standards is the best. Many organizations have a Cybersecurity Officer responsible for this. [10:44] For smaller organizations, there are other options, including outsourcing to a vendor. Their insurance companies may have recommendations. So you're not on your own in making this decision. [11:14] Katherine says firms should definitely aim for one recognized standard. Katherine recommends you try to adhere to the highest standard. If you are global, you need to be conscious of standards in other countries. [11:46] Hal says California tends to have the highest standards for privacy and data protection. If you're a financial services company, you're subject to New York State's Department of Financial Services Cyber Regulation. [12:02] If you're operating in Europe, GDPR is going to be the guiding standard for what you should do. Hal agrees with Katherine: Any company that spans multiple states should pick the highest standard and stick to that, rather than try to implement five or 52 standards. [12:23] When you're overseas, you may not be able to just pick the highest standard; there are challenges in going from one country or region of Europe back to the U.S. If one is higher, it will probably be easier. [12:38] There are major differences between the U.S., which has little Federal protection, vs. state protection. [13:10] Katherine says if you don't have the internal infrastructure, and you can't afford that infrastructure, the best thing is to pivot to an outside vendor. There are many available, with a broad price range. Your cyber insurer may also have some vendors they already work with. [13:40] Hal would add, Don't just think about Safe Harbors. That's just a legal defense. Think about how you reduce the risk by adopting standards or hiring outside firms that will provide that kind of risk protection and IT management. [13:59] If they're doing it right, they may tell you the standards they use, and they may have additional protocols, whether or not they fall within those standards, that would also be desirable. A mid-sized firm is probably outsourcing it to begin with. [14:21] They have to be thinking about it as risk, rather than just Safe Harbor. You have to navigate to the Safe Harbor. You don't just get there. [14:31] Quick Break! RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when you register by October 30th! [14:50] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by October 30th, and you will also be entered to win a $500 raffle! Do not miss out on this chance to plan and score some of these extra perks! [15:03] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us! Visit RIMS.org/Membership and build your network with us here at RIMS! [15:16] The RIMS Legislative Summit 2026 is mentioned during today's episode. Be sure to mark your calendar for March 18th and 19th in Washington, D.C. Keep those dates open. [15:28] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates.  [15:41] Let's return to our interview with Katherine Henry and Hal Weston! [15:54] We're talking about their new paper, “A 2025 Cybersecurity Legal Safe Harbor Overview”. Katherine mentions that some businesses are regulated. They have to comply with external regulatory standards. [16:38] Other small brick-and-mortar businesses may not have any standards they have to comply with. They look for what to do to protect themselves from cyber risk, and how to tell others they are doing that. [16:54] If you can meet the standards of Safe Harbor laws, a lot of which are preventative, before a breach, you can inform your customers, “These are the protections we have for your data.” You can tell your board, “These are the steps we're taking in place.” [17:13] You can look down the requirements of the Safe Harbor law in your state or a comparable state, and see steps you can take in advance so you can say, “We are doing these things and that makes our system safer for you and protects your data.” [17:34] Hal says you don't want to have a breach, and if you do, it would be embarrassing to admit you were late applying a patch, implementing multi-factor authentication, or another security measure. By following standards of better cyber protection, you avoid those exposures. [18:07] Hal says every company has either been hacked and knows it, or has been hacked and doesn't know it. If you're attacked by a nation-state that is non-preventable, you're in good shape. [18:26] If you're attacked because you've left some ports open on your system, or other things that are usually caught in cybersecurity analyses or assessments, that's the embarrassing part. You don't want to be in that position. [18:43] Katherine says it's not just your own systems, but if you rely on vendors, you want to ensure that the vendors have the proper security systems in place so that your data, to the extent that it's transmitted to them, is not at risk. [19:07] Also, make sure that your vendors have cyber insurance and that you're an additional insured on that vendor's policy if there's any potential exposure. [19:22] Hal says If you're using a cloud provider, do you understand what the cloud provider is doing? In most cases, they will provide better security than what you could do on your own, but there have been news stories that even some of those have not been perfect. [20:22] Hal talks about the importance of encryption. It's in the state statutes and regulations. There have been news stories of companies that didn't encrypt their data on their servers or in the cloud, and didn't understand encryption, when a data breach was revealed. [20:52] Hal places multi-factor authentication up with encryption in importance. There was a case brought against a company that did not have MFA, even though it said on its application on the cyber policy that the company used it. [21:13] Hal says these are standard, basic things that no company should be missing. If you don't know that your data is encrypted, get help fast to figure that out. [21:51] Hal has also seen news stories of major companies where the Chief Technology Officer has been sued individually, either by the SEC or others, for not doing it right. [22:07] Katherine mentions there are insurance implications. If you mistakenly state you're providing some sort of protection on your insurance application that you're not providing, the insurer can rescind your coverage, so you have no coverage in place at all. [22:23] Katherine says, These are technical safeguards, but we know the human factor is one of the greatest risks in cybersecurity. Having training for everyone who has access to your computer system, virtually everyone in your organization, is very important. [22:49] Have a test with questions like, Is this a spam email or a real email? There are some vendors who can do all this for you. Statistics show that the human element is one of the most significant problems in cybersecurity protection. [23:05] Justin says it's October, Cybersecurity Awareness Month in the U.S. Last week's guest, Gwenn Cujdik, the Incident Response and Cyber Services Lead for North America at AXA XL, said the number one cyber risk is human error, like clicking the phishing link.  [23:45] Justin brings up that when he was recently on vacation, he got an email on his personal email account, “from his CEO,” asking him to handle something for them. Justin texted somebody else at RIMS, asking if they got the same email, and they hadn't. [24:14] Justin sent the suspect email to the IT director to handle. You have to be vigilant. Don't let your guard down for a second. [24:48] Katherine has received fake emails, as well. [24:51] Hal says it has happened to so many people. Messages about gift cards or the vendor having a new bank account. Call the vendor that you know and ask what this is. [25:12] Hall continues. It's important to train employees in cybersecurity, making sure that they are using a VPN when they are outside of the office, or even a VPN that's specific to your company. [25:32] Hal saw in the news recently that innocent-looking PDF files can harbor lots of malware. If you're not expecting a PDF file from somebody, don't click on that, even if you know them. Get verification. Start a new thread with the person who sent it and ask if it is a legitimate PDF. [26:08] Justin says of cybercriminals that they are smart and their tactics evolve faster than legislation. How can organizations anticipate the next generation of threats? [26:34] Katherine says, You need to have an infrastructure in your organization that does that, or you need to go to an outside vendor. You need some sort of protection, internally or externally. [27:11] Katherine says she works with CFOs all the time. If an organization isn't large enough to have a risk manager, it's a natural fit for the CFO, who handles finances, to handle insurance. When it comes to cybersecurity, a CFO needs help. [27:46] The CFO should check the cyber policy to see what support services are already there and see if there are any that are preventative, vs. after a breach. If there are not, Katherine suggests pivoting to an outside vendor. [28:07] Hal continues, This interview is for RIMS members who are risk managers and the global risk community. Risk managers don't claim to know all the risk control measures throughout a company. They rely upon the experts in the company and outside. [28:29] If the CFO is the risk manager, he or she has big gaps in expertise needed for risk management. It's the same for the General Counsel running risk management. Risk managers are known for having small staffs and working with everybody else to get the right answers. [28:55] If you're dealing with the CFO or General Counsel in those roles, they need to be even more mindful to work with the right experts for guidance. [29:09] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [29:26] He is back, just to deliver a quick message about what you can expect from his keynote on “AI and the Future of Risk.” Dan, welcome back to RIMScast! [29:37] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th at the RIMS ERM Conference 2025 in Seattle, Washington. [29:52] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [30:10] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, “AI and the Future of Risk Management,”  and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [30:29] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [30:40] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [30:48] Let's Conclude Our Interview about Navigating Cyber and IT Practices to Legal Safe Harbors with Katherine Henry and Hal Weston! [31:17] Katherine tells about how Safe Harbor compliance influences cyber insurance. If your organization applies for cyber insurance and you can't meet some minimum threshold that will be identified on the application, the insurer will not even offer you cyber insurance. [31:34] You need to have some cyber protections in place. That's just to procure insurance. Cyber insurance availability is growing. Your broker can bring you more insurers to quote if you can show robust safeguards. [32:05] After the breach, your insurer is supposed to step in to help you. Your insurer will be mindful of whether or not your policy application is correct and that you have all these protections in place. [32:21] The more protections you have, the quicker you might be able to shut down the breach, and the resulting damage from the breach, and that will lower the resulting cost of the claim and have less of an impact on future premiums. [32:36] If the cyber insurer just had to pay out the limits because something wasn't in place, that quote next year is not going to look so pretty. Your protections have a direct impact on both the availability and cost of coverage. [32:50] Justin mentions that the paper highlights Connecticut, Tennessee, Iowa, Ohio, Utah, and Oregon as the states with Safe Harbor laws. The Federal requirements are also listed. Katherine expects that more states will offer Safe Harbor laws as cybercrime lawsuits increase. [33:42] Hal says Oregon, Ohio, and Utah were the leaders in creating Safe Harbors. Some of the other states have followed. Safe Harbor is a statutory protection against liability claims brought by the public. [34:06] In other states, you can't point to a statute that gives protection, but you can say you complied with the highest standards in the nation, and you probably have a pretty defensible case against a claim for not having kept up with your duty to protect against a cyber attack. [34:55] Hal adds that every company is going to be sued, and the claim is that you failed to do something. If you have protected yourself with all the known best practices, as they evolve, what more is a company supposed to do? [35:18] The adversaries are nation-states; they are professional criminals, sometimes operating under the protection of nation-states, and they're using artificial intelligence to craft even more devious ways to get in. [36:19] Katherine speaks from a historical perspective. A decade ago, cyber insurance was available, but there was no appetite for it. There wasn't an understanding of the risk. [36:32] As breaches began to happen and to multiply, in large amounts of exposure, with companies looking at millions of dollars in claims, interest grew. Katherine would be surprised today if any responsible board didn't take cyber risk extremely seriously. [36:55] The board's decision now is what limits to purchase and from whom, and not, “Should we have cyber insurance at all?” Katherine doesn't think it's an issue anymore in any medium-sized company. [37:17] The risk manager should present to the board, “We benchmark. Our broker benchmarks. Companies of our size have had this type of claim, with this type of exposure, and they've purchased this amount of limits. We need to be at least in that place.” Boards will be receptive. [37:43] If they are not receptive, put on a PowerPoint with all the data that's out there about how bad the situation is. The average cost of a breach is well over $2 million. The statistics are quite alarming. A wise decision-maker will understand that you need to procure this coverage. [38:10] Katherine says, from the cybersecurity side, you procure the coverage, you protect the company, and take advantage of the Safe Harbors. All of those things come together with the preventative measures we've been talking about. [38:24] You can show your decision-makers and stakeholders that if you do all those things, comply with these Safe Harbor provisions, you're going to minimize your exposure, increase the availability of insurance, and keep your premiums down. It's a win-win package. [38:41] Justin says, It has been such a pleasure to meet you, Hal, and thank you for joining us. Katherine, it is an annual pleasure to see you. We're going to see you, most likely, at the RIM Legislative Summit, March 18th and 19th, 2026, in Washington, D.C. [39:01] Details to come, at RIMS.org/Advocacy. Katherine, you'll be there to answer questions. Katherine looks forward to the Summit. She has gone there for years. It's a great opportunity for risk managers to speak directly to decision-makers about things that are important to them. [39:42] Special thanks again to Katherine Henry and Hal Weston for joining us here today on RIMScast! Remember to download the new RIMS Legislative Review, “A 2025 Cybersecurity Legal Safe Harbor Overview”. [39:58] We are past the 30-day mark now, so the review is publicly available through the Risk Knowledge Page of RIMS.org. You can also visit RIMS.org/Advocacy for more information. In this episode's notes, I've got links to Katherine's prior RIMScast appearances. [40:18] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [40:47] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [41:05] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [41:22] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [41:39] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [41:53] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [42:05] Practice good risk management, stay safe, and thank you again for your continuous support!   Links: RIMS Professional Report: “A 2025 Cybersecurity Legal Safe Harbor Overview” RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RIMS ERM Conference 2025 — Nov. 17‒18 RISKWORLD 2026 — Members-only early registration through Oct 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now Cybersecurity Awareness Month World Standards Day — Oct 14, 2025 Upcoming RIMS Webinars: RIMS.org/Webinars “Jury Dynamics: How Juries Shape Today's Legal Landscape” | Oct. 16, 2025 | Sponsored by Zurich “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub   Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Virtual Exam Prep — Oct. 29‒30, 2025 RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Risk Appetite Management” | Oct 22‒23 | Instructor: Ken Baker “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham “Fundamentals of Insurance” | Nov. 11‒12 | Instructor: Chris Hansen “Leveraging Data and Analytics for Continuous Risk Management (Part I)” | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes about Cyber and with Katherine Henry: “National Cybersecurity Awareness Month 2025 with Gwenn Cujdik” “AI Risks and Compliance with Chris Maguire” “Data Privacy and Protection with CISA Chief Privacy Officer James Burd” “Cyberrisk Trends in 2025 with Tod Eberle of Shadowserver” “Legal and Risk Trends with Kathrine Henry (2023)”   Sponsored RIMScast Episodes: “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL (New!) “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company Demystifying Multinational Fronting Insurance Programs | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed!   RIMS Events, Education, and Services: RIMS Risk Maturity Model®   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guests: Katherine Henry, Partner and Chair of the Policyholder Coverage Practice, Bradley, Arant, Boult, and Cummings   Harold Weston, Clinical Associate Professor and WSIA Distinguished Chair in Risk Management and Insurance, Georgia State University College of Law Production and engineering provided by Podfly.  

Bill Johnson serves as the Senior Leader of Bethel Church in Redding, California. Known globally for his teaching on revival, faith, and the Kingdom of God, Bill's ministry has been marked by a consistent focus on gratitude, generosity, and living a life shaped by God's presence. Through decades of leadership, he has taught that generosity is more than financial giving—it's a lifestyle of humility, kindness, and service that reflects God's design for humanity. In this episode, Brad sits down with Bill to talk about gratitude, generosity, and why the two are inseparably linked. Bill shares stories from his own journey and ministry, including how generosity builds cultures, changes atmospheres, and even serves as a “weapon” against division and despair. He also unpacks why generosity is evidence of repentance, how repeated acts form culture, and why we are never more like Christ than when we are generous. Along the way, Bill offers practical wisdom on cultivating a grateful heart, modeling generosity across generations, and trusting God even in seasons of delay. “To live without thankfulness is the most self-centered way to live.” – Bill Johnson “If you're actually giving, you're not trying to get a response. If you're trying to get a response, you're buying—you're not giving.” – Bill Johnson “You're no more like Jesus than when you're generous.” – Bill Johnson This Week on The Wow Factor: Gratitude as the foundation for humility, mental health, and healthy relationships Why generosity is more than money—it's a posture of life and service The story of “Generous Students” and teaching gratitude with no carry-forwards Why repeated acts of giving form a true culture of generosity The three kinds of givers: no giver, grumpy giver, cheerful giver How small, intentional acts—like tipping hotel staff or thanking baristas—shift atmospheres Why generosity is evidence of repentance and a renewed mind How encouraging words can be one of the most powerful forms of giving Modeling generosity across generations and why Bill gives gifts on his own birthday The importance of living in trust when God's answers are delayed Serving communities quietly: Bethel's behind-the-scenes generosity toward their city Why generosity must move from an action to a lifestyle that can't be switched off Bill Johnson's Word of Wisdom: Faith is spelled R-I-S-K. Start somewhere, even if it's small. Sacrifice means going one step beyond comfort, and that's where growth begins. Yesterday's sacrifice is today's convenience—so keep pressing into new steps of generosity. Connect With Bill Johnson: Bethel Church Website Bethel Church Facebook Bethel Church Instagram Bethel Church YouTube Bethel Church Podcasts Pastor Bill Johnson Facebook Pastor Bill Johnson's Books Connect with The Wow Factor:   WOW Factor Website   Brad Formsma on LinkedIn    Brad Formsma on Instagram    Brad Formsma on Facebook    X (formerly Twitter)   

In this episode of the Crisis Lab Podcast, host Kyle King breaks down the professional development paradox in emergency management. As challenges grow more complex and interdependent, senior leaders are often stuck between outdated training models and increasing demands. Many find that after 15 years, professional growth slows, leaving them intellectually stranded. Kyle highlights the false choice between tactical training and generic leadership courses, and argues for a third path: intellectual infrastructure that connects seasoned professionals across fields. Drawing from research and real-world conversations, he challenges listeners to rethink how expertise evolves and why staying curious is essential. Show Highlights [00:53] Training cycles vs fast-moving demands [01:40] Fundamentals and cross-sector challenges [02:05] After-action reviews and slow adaptation [03:14] Climate, cyber, and supply chain risks [03:40] Generalist or tactical: a false choice [04:09] Two categories of development, and the gap [05:11] Burnout, low pay, and lack of strategy [06:20] The silo trap of deep expertise [07:33] Routine vs adaptive expertise [09:42] Why leadership programs fall short [11:06] The convergence of complexity and missing support [12:02] What intellectual infrastructure should provide [14:23] The Forum as a new model [16:00] When were you last curious about your field? If that question made you pause, you are not alone. Many experienced professionals are facing complex challenges with training models that no longer fit the realities they work in. The Forum at Crisis Lab was created to give senior leaders a space to learn with peers, test new ideas, and stay sharp in a changing environment.

Our Founders, Richard & Sylvia Neusch talk about the last 20 years and prophesy over our Senior Leaders, Chuck & Anna Maher and the future of True Life Round Rock. The best is yet to come!

The skills that built your career won't be enough to carry you into your next role. AI, automation, and digital disruption are changing what companies look for in senior leaders. Credentials and domain expertise? They're no longer the differentiators. What decision-makers want today are leaders who can reframe their experience in the language of 2025, show adaptability, and bridge the gap between digital disruption and human culture. In this episode of Designing the Best YOU, I break down the four ways senior-level professionals can stay relevant and competitive in today's hidden job market. If you've been wondering how to show you're more than just experienced, that you're future-ready and indispensable, this episode will give you the roadmap. Ready to make a strategic shift? Let's get on a call! Not ready quite yet? Get some incredible tips and insight by joining my newsletter

In this episode of Top of the Pile, host Karen Elders sits down with Jim Citrin, one of the nation's foremost experts on leadership and career success. As leader of Spencer Stuart's CEO practice, Jim has advised boards and CEOs on more than 850 top leadership searches over the past 25 years. He brings a wealth of experience as a former McKinsey consultant, Goldman Sachs associate, and bestselling author of eight books, including The Career Playbook, which offers invaluable guidance for young professionals navigating the early stages of their careers.Together, Karen and Jim explore the realities of today's competitive job market, where internship and entry-level acceptance rates at top firms rival Ivy League admissions. Jim shares strategies for standing out among hundreds of applicants, emphasizing the importance of clarity, persistence, and developing what he calls the “career triangle” of job satisfaction, compensation, and lifestyle. The conversation highlights how young professionals can proactively balance these factors throughout their careers.They also dive into practical advice on relationship-building, networking (or as Jim prefers to call it, “authentic connection”), and mastering the art of interviewing. From creating strong first impressions to asking thoughtful, well-researched questions, Jim breaks down the habits that set top candidates apart. Throughout the discussion, both Karen and Jim stress the value of curiosity, resilience, and self-awareness—qualities that help young professionals build momentum early in their careers.This episode is filled with timeless advice, practical strategies, and inspiration for anyone looking to launch their career and stay at the "Top of the Pile".Here are a few links to key items mentioned:The Career Playbook by Jim CitrinInterviewing to live, living to interview, article by Jim CitrinGirl Effect, a non-profit, aims to unlock the power of girls and end poverty globallyLAUNCH Career Strategies was founded by Karen Elders and Elyse Spalding. We help young professionals launch a successful career path with expert coaching services. Reach out today for an initial FREE coaching session.LinkedIn | Instagram | Facebook

LEBANON AND SYRIA: Jonathan Schanzer: Jonathan Schanzer reports on Israel's challenging but successful operation in Gaza City, which has neutralized key Hamas leaders and recovered hostages, significantly weakening the group, with only ten senior leaders remaining. He critically notes Qatar's role as a major patron of Hamas, not acting in good faith during hostage negotiations. Shanzer also highlights Israel's "remarkable operation" in Yemen, demonstrating enhanced intelligence capabilities against Houthi leadership, severely impacting the Iran-backed group. In Lebanon, efforts to disarm Palestinian camps and Hezbollah present a "generational opportunity" for the state to restore sovereignty. 1898 LEBANON

GAZA AND YEMEN: Jonathan Schanzer: Jonathan Schanzer reports on Israel's challenging but successful operation in Gaza City, which has neutralized key Hamas leaders and recovered hostages, significantly weakening the group, with only ten senior leaders remaining. He critically notes Qatar's role as a major patron of Hamas, not acting in good faith during hostage negotiations. Shanzer also highlights Israel's "remarkable operation" in Yemen, demonstrating enhanced intelligence capabilities against Houthi leadership, severely impacting the Iran-backed group. In Lebanon, efforts to disarm Palestinian camps and Hezbollah present a "generational opportunity" for the state to restore sovereignty. 1950 GAZA BEERSHEBA

"We heard of a lot of fruit there...(Table and Well Training), from the leaders actually being able to show up for each other. Which was really healing for a lot of leaders because they have alway just had to lead, and now they all have these mutually satisfying relationships where they can just show up... not have to be the superhero for anybody..." ~ Chris Frost Fingerprints: How God is Growing the Relational Health of His FamilyHosted by Tennison and Ginelle Barry, Fingerprints reveals how God is quietly restoring His family through relational healing, joy, and connection. Through real stories, practical tools, and spiritual insight, this podcast explores how God is forming safe, mature, emotionally healthy communities—starting with us. Discover the quiet revival already unfolding in homes, churches, and relationships, and learn how to notice His fingerprints in your own life.Join Tennison & Ginelle as they continue their conversation with Christ Frost and Des Belford, Pastors at The Summit Church Edmonton. Listen in as they talk about the transformation of their church in becoming relationally healthy with God, themselves, and with each other. from their Senior Leader on down they have seen a shift in relational connection and openness to each other.  These are the Fingerprints of God!If you have been impacted by what you have heard in this podcast and would like to support us in our mission to help people experience healthier & deeper relationships with God, themselves, and others, go to: tableandwell.org/#supportTo learn how we can help develop your community, family or team: Schedule Interest Call For more information about Table Experiences go to: tableandwell.org/tablesTo start on your journey to relational health go to: Connection CureTo watch this and other Podcast go to our YouTube Channel: Table & Well co