Podcasts about Personalization

In an era where consumers gather inspiration everywhere else, branded eCommerce sites face an existential crisis: prove your utility or become irrelevant. This episode examines how consumer expectations have shifted toward "get me what I want, when and how I want it," with 58% finding returns the most frustrating aspect of online shopping. We dissect why guest checkout remains a universal pain point and how brands can differentiate through seamless utility rather than flashy features.The Foundational Basis Matters MostKey takeaways:eCommerce sites have evolved from discovery engines to confirmation engines—customers arrive with pre-baked decisions seeking reassurance, not persuasion.Speed, clarity, and consistency are the new table stakes. Flashy features mean nothing if your site is slow, your checkout is clunky, or your shipping policy is unclear.Personalization should be engagement-based, not identity-based. Customers want relevance without creepiness—focus on their behavior in the moment, not invasive tracking.AI is an enabler, not the answer. Use it to understand cross-platform touchpoints and customer frustrations, not as a magic bullet for conversion. [00:04:06] "By the time they land on your site, they have pretty much created an idea of who you are, of what you offer, of what your product is. It's more on the choice confirmation bias...they don't want to be challenged. They just want to be reassured that they made the right decision." – Felipe Pose[00:14:00] "The role of the website has become more about clarity and reassurance, and not about communicating everything that you are, everything that you do, everything that you provide." – Felipe Pose[00:20:33] "I think that is one of the most powerful insights that we have gathered from many reports...they don't want to be really over targeted. They don't want identity based personalization. It's more based on what I want in this moment. What do I need from you? It's personalization based on engagement." – Felipe Pose[00:29:11] "If you are playing like a Jenga game...if you don't have a really strong foundation, if you don't have a site that is working correctly, a site that has some really slow pages, you have an unclear shipping policy...those are the things that will end up moving the needle the more." – Felipe Pose[00:32:46] "It's all about being prepared for the future and really understanding. Do I have everything I need today to be prepared for that? Because if you are on a really slow platform, something that is not scalable, you will not have a good experience today, even more so in 2026." – Felipe PoseAssociated Links:Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

We're closing out the year by looking forward. In this episode, you'll hear a range of voices from across healthtech marketing, growth, PR, podcasting, and the Health Launchpad team as they share what's already starting to shift beneath the surface—and what that means for the year ahead. Some of the predictions may feel inevitable. Others might make you a little uncomfortable. That's usually a good sign.A few patterns start to emerge as the conversation unfolds: How technology is quietly becoming less “innovative” and more… expected;  how buying decisions are evolving in ways most marketing teams aren't fully prepared for; and how the line between human judgment and machine influence keeps getting blurrier—sometimes in helpful ways, sometimes not.We wrap with a final perspective on what's likely to separate the companies that gain momentum from the ones that get stuck explaining themselves. It's less about chasing the next shiny thing—and more about clarity, credibility, and proving impact where it actually counts.If you're heading into the new year wondering what really deserves your attention (and what can safely be ignored), this episode should give you plenty to think about—without handing you a checklist.Topics Covered:[00:00:00] A rapid-fire glimpse of what's ahead[00:00:09] Setting the stage for the year to come[00:02:00] Why these perspectives matter right now[00:03:00] The evolving role of virtual care inside health systems[00:04:00] How intelligence, data, and care environments are starting to converge[00:04:00] What's changing behind the scenes in enterprise buying decisions[00:05:00] The future of outreach, attention, and relevance[00:06:00] Why physical presence is showing up in digital-first strategies[00:07:00] Trust, risk, and proof in a more skeptical market[00:09:00] How discovery and decision-making are being quietly rewritten[00:10:00] New expectations for helping buyers move forward[00:11:00] The changing role of video in serious B2B conversations[00:12:00] Personalization at a scale most teams aren't ready for[00:13:00] Rethinking volume, focus, and what actually moves the needle[00:15:00] Where automation helps—and where it starts to hurt[00:16:00] Designing for speed, consistency, and long-term flexibility[00:17:00] Creating work that machines can use as easily as humans[00:18:00] What AI adoption looks like once it grows up[00:19:00] The hidden costs of intelligence—and why they're entering the conversation [00:20:00] What will separate leaders from laggards in the next phase[00:21:00] When experimentation turns into infrastructure[00:23:00] How care delivery, creativity, and growth are settling into a new normal[00:25:00] Final thoughts on what 2026 may demand of all of usIf you are interested in discussing this or any other topic, let's have a chat.  Reach out to me directly to schedule a no-obligation discussion. This isn't a sales call, but rather an opportunity to talk through your questions and challenges.Follow me on LinkedIn.Subscribe to The Healthtech Marketing Show on Spotify or watch us on YouTube for more insights into marketing, AI, ABM, buyer journeys, and beyond!Thank you to our presenting sponsors, HIMSS, a leader in advancing health equity, digital innovation, and data-driven care through technology, policy, and community collaboration. And also HealthcareNOW, 24/7 expert shows, interviews, and podcasts, powering healthcare leaders with innovation, policy, and strategy insights.

THE GOLDEN FLEECE OF ZEGNA. Ermenegildo "Gildo" Zegna is Chairman and CEO of the Ermenegildo Zegna Group, founded in 1910 as a textile company by his grandfather and namesake in Trivero, Italy. Under his leadership, the Group has strengthened its position in high-end menswear and has grown into one of the leading global companies in the luxury sector. In 2011, Zegna was awarded the title of Cavaliere del Lavoro (Knight of Labour) by Italian President Giorgio Napolitano. In 2021, the Ermenegildo Zegna Group was listed on the New York Stock Exchange. "Our vertically integrated "sheep-to-shop" model is unique in luxury. Next year, over 60% of our products will be made in-house." "Personalization is increasingly important: people want something unique and delivered fast." "We are not a conglomerate, but a strong group of luxury brands led by a team that protects our authenticity and unique approach."

What does luxury truly mean when your business is built on trust, precision, and human connection?In this episode of The Nick Fong Podcast, Nick Fong sits down with Karla Casillas, founder of Karla Casillas & Co., a leading force in the luxury wedding and events industry in Los Cabos. With more than three decades of experience, Karla shares the real story behind building one of Mexico's most respected luxury service brands.This conversation goes beyond destination weddings.Karla talks openly about entrepreneurship, burnout, leadership, mistakes that shaped her career, and why communication—not trends—is the foundation of true luxury. She explains how luxury clients think, why personalization matters more than aesthetics, and what it takes to scale a high-touch business without losing its soul.The episode also explores the emotional parallels between luxury weddings, real estate, and life decisions, as well as Karla's motivation for launching her own podcast, “The Choice,” a platform focused on stories of success, struggle, and personal growth.This episode is ideal for listeners interested in:Luxury weddings in Los Cabos and destination eventsEntrepreneurship and leadership in premium service industriesBuilding legacy brands based on trust and excellenceThe human side of success, burnout, and resilienceIf you're an entrepreneur, creative professional, or business owner operating in a luxury market, this episode offers grounded insight from real-world experience.00:00 – Introduction02:10 – Finding Her Path in Weddings05:30 – Building a Brand in Los Cabos08:40 – The Evolution of Luxury Weddings12:00 – Burnout and the Cost of Excellence16:20 – Scaling, Teams, and Letting Go19:40 – What Luxury Really Means23:10 – Emotional vs Financial Investment26:30 – Trends, Personalization, and Timelessness30:00 – Common Mistakes Clients Make33:20 – Launching “The Choice” Podcast36:30 – The Loneliness of Entrepreneurship39:40 – Communication as a Life Skill43:20 – Failure, Trust, and Leadership Lessons47:30 – Mentorship and Industry Reality51:00 – Why Weddings Matter to Cabo53:00 – Final Reflections

What happens when your brand has a million different voices speaking to a million different customers? Is that the pinnacle of personalization, or is it just brand chaos? Agility requires both the speed to personalize content for every individual as well as the control to ensure every one of those interactions faithfully represents the core brand. Today, we're going to talk about resolving one of the biggest paradoxes in modern marketing: achieving hyper-personalization at massive scale, without sacrificing brand governance and consistency. We'll explore how generative AI is moving from a creative novelty to a core operational engine for enterprise marketing, enabling brands to craft unique stories for every customer, while ensuring they all sing from the same hymn sheet. To help me discuss this topic, I'd like to welcome, Jason Ing, CMO at Typeface. About Jason Ing Jason Ing is the Chief Marketing Officer at Typeface, where he leads global marketing and drives the shift toward AI-powered content creation. Over the past two decades, he has built high-performing marketing teams and launched enduring, customer-obsessed campaigns at brands including Procter & Gamble, Xbox, Amazon Prime Video, AWS, and Gusto. Known for systematically scaling teams, programs, and go-to-market motions, Jason has a track record of delivering marketing strategies that not only drive impact in the moment but continue to perform years later. At Typeface, he helps modern marketers rewire how their teams work—so they can move faster, scale smarter, and unlock AI's full potential. Jason Ing on LinkedIn: https://www.linkedin.com/in/ingjason/ Resources Typeface: https://www.typeface.ai The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In this episode of Wharton Tech Toks, Kirk Hachigian (Wharton MBA '27) sits down with Justin Hannah, Senior Director of Marketing Technology and Automation at FanDuel Sports Network. Justin shares his career journey from a 40-person ad tech startup to leading MarTech at Hulu and FanDuel, breaking down the complex world of marketing technology.The conversation explores how customer data platforms and CRM systems power modern marketing, the challenges of multi-touch attribution in a privacy-first world, and FanDuel's innovative approaches to measuring campaign ROI. Justin discusses transitioning from streaming entertainment to real-time sports, balancing aggressive personalization with responsible gaming, and where AI is actually delivering value versus hype in MarTech today.

Satish Bhambri is a Sr Data Scientist at Walmart Labs, working on large-scale recommendation systems and conversational AI, including RAG-powered GroceryBot agents, vector-search personalization, and transformer-based ad relevance models.Join the Community: https://go.mlops.community/YTJoinInGet the newsletter: https://go.mlops.community/YTNewsletter// AbstractThe MLOps Community Podcast features Satish Bhambri, Senior Data Scientist with the Personalization and Ranking team at Walmart Labs and one of the emerging leaders in applied AI, in its newest episode. Satish has quietly built one of the most diverse and impactful AI portfolios in his field, spanning quantum computing, deep learning, astrophysics, computer vision, NLP, fraud detection, and enterprise-scale recommendation systems. Bhambri's nearly a decade of research across deep learning, astrophysics, quantum computing, NLP, and computer vision culminated in over 10 peer-reviewed publications released in 2025 through IEEE and Springer, and his early papers are indexed by NASA ADS and Harvard SAO, marking the start of his long-term research arc. He also holds a patent for an AI-powered smart grid optimization framework that integrates deep learning, real-time IoT sensing, and adaptive control algorithms to improve grid stability and efficiency, a demonstration of his original, high-impact contributions to intelligent infrastructure. Bhambri leads personalization and ranking initiatives at Walmart Labs, where his AI systems serve more than (5% of the world's population) 531 million users every month, roughly based on traffic data. His work with Transformers, Vision-Language Models, RAG and agentic-RAG systems, and GPU-accelerated pipelines has driven significant improvements in scale and performance, including increases in ad engagement, faster compute by and improved recommendation diversity.Satish is a Distinguished Fellow & Assessor at the Soft Computing Research Society (SCRS), a reviewer for IEEE and Springer, and has served as a judge and program evaluator for several elite platforms. He was invited to the NeurIPS Program Judge Committee, the most prestigious AI conference in the world, and to evaluate innovations for DeepInvent AI, where he reviews high-impact research and commercialization efforts. He has also judged Y Combinator Startup Hackathons, evaluating pitches for an accelerator that produced companies like Airbnb, Stripe, Coinbase, Instacart, and Reddit.Before Walmart, Satish built supply-chain intelligence systems at BlueYonder that reduced ETA errors and saved retailers millions while also bringing containers to the production pipeline. Earlier, at ASU's School of Earth & Space Exploration, he collaborated with astrophysicists on galaxy emission simulations, radio burst detection, and dark matter modeling, including work alongside Dr. Lawrence Krauss, Dr. Karen Olsen, and Dr. Adam Beardsley.On the podcast, Bhambri discusses the evolution of deep learning architectures from RNNs and CNNs to transformers and agentic RAG systems, the design of production-grade AI architectures with examples, and his long-term vision for intelligent systems that bridge research and real-world impact. and the engineering principles behind building production-grade AI at a global scale.// Related LinksPapers: https://scholar.google.com/citations?user=2cpV5GUAAAAJ&hl=enPatent: https://search.ipindia.gov.in/DesignApplicationStatus ~~~~~~~~ ✌️Connect With Us ✌️ ~~~~~~~Catch all episodes, blogs, newsletters, and more: https://go.mlops.community/TYExploreJoin our Slack community [https://go.mlops.community/slack]Follow us on X/Twitter [@mlopscommunity](https://x.com/mlopscommunity) or [LinkedIn](https://go.mlops.community/linkedin)] Sign up for the next meetup: [https://go.mlops.community/register]MLOps Swag/Merch: [https://shop.mlops.community/]Connect with Demetrios on LinkedIn: /dpbrinkm

What happens when your brand has a million different voices speaking to a million different customers? Is that the pinnacle of personalization, or is it just brand chaos? Agility requires both the speed to personalize content for every individual as well as the control to ensure every one of those interactions faithfully represents the core brand. Today, we're going to talk about resolving one of the biggest paradoxes in modern marketing: achieving hyper-personalization at massive scale, without sacrificing brand governance and consistency. We'll explore how generative AI is moving from a creative novelty to a core operational engine for enterprise marketing, enabling brands to craft unique stories for every customer, while ensuring they all sing from the same hymn sheet. To help me discuss this topic, I'd like to welcome, Jason Ing, CMO at Typeface. About Jason Ing Jason Ing is the Chief Marketing Officer at Typeface, where he leads global marketing and drives the shift toward AI-powered content creation. Over the past two decades, he has built high-performing marketing teams and launched enduring, customer-obsessed campaigns at brands including Procter & Gamble, Xbox, Amazon Prime Video, AWS, and Gusto. Known for systematically scaling teams, programs, and go-to-market motions, Jason has a track record of delivering marketing strategies that not only drive impact in the moment but continue to perform years later. At Typeface, he helps modern marketers rewire how their teams work—so they can move faster, scale smarter, and unlock AI's full potential. Jason Ing on LinkedIn: https://www.linkedin.com/in/ingjason/ Resources Typeface: https://www.typeface.ai The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

For Steve Dennis and Michael LeBlanc's final episode recorded live at the CommerceNext Growth show, they welcome two visionary leaders from Tapestry, the global house of brands that includes Coach and Kate Spade: Pooja Chandiramani, VP Global Media Strategy & Planning, Marketing Analytics, Operations and Transformation, and Avinash Kaushik, Brand Strategy & Marketing Transformation.Pooja and Avinash unpack Tapestry's ongoing transformation, which embeds analytics as a core pillar of brand growth. For Coach in particular, analytics isn't just incremental—it's a complete transformation journey. By using data to generate insights that directly drive business impact, Tapestry ensures marketing investments are accountable, measurable, and tied to outcomes.Avinash, a globally recognized thought leader and author, explains how Tapestry embraces intent-centric marketing to connect authentically with consumers. Moving beyond the outdated “accessible luxury” positioning, the company has shifted toward "expressive luxury"—a modern framework that reflects values-driven, authentic consumer engagement, particularly resonant with younger audiences.The conversation dives into the cultural foundations necessary for analytics to thrive. Avinash emphasizes that “culture is more important than data,” crediting Tapestry's CEO Joanne Crevoiserat and senior leadership for creating an environment where data can challenge assumptions and guide decisions. This culture enables bold experiments, including measuring the incrementality of brand marketing—one of the toughest questions in retail.Pooja highlights how creative pre-testing has become a critical unlock. By partnering with Human Made Machine, Tapestry tests campaigns with real audiences before investing media spend. This approach ensures that creative—responsible for up to 70% of marketing impact—delivers measurable results in driving brand awareness and incremental sales. It's a cultural shift, moving from subjective opinions about creative to decisions grounded in data.The episode also explores the role of AI and machine learning in accelerating agility, simplifying decision-making frameworks, and enabling global scalability. Both leaders stress that outcomes-based planning—rather than activity-based planning—keeps Tapestry aligned with its ambitious growth goals.  About UsJennifer MarloHead of Content, CommerceNextJennifer Marlo drives industry-leading programming at CommerceNext, drawing on experience from Ascendant Network and iMedia Connection, where she spearheaded content strategies to inspire retail, brand and agency marketing leaders. Guided by the belief that “a rising tide lifts all boats,” Jennifer uses in-person and digital platforms to educate and foster industry collaboration. Steve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, top retail influencer, keynote speaker and media entrepreneur. Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.

Send us a textFrank Wu is the Co-founder of Aibrary and a Harvard Kennedy School MPP graduate. He led 20+ edtech and AI investments at TAL, helped build Think Academy in the U.S., and previously taught 3M+ students.Susan Wang is the Chief Growth Officer at Aibrary and a Yale and Harvard Business School alum. She led creator and product operations at TikTok and worked in strategy at TAL, with deep experience scaling edtech products.

Thanks to our Partners, Shop Boss and AppFueledWhat if your best strategic thinking partner wasn't on your payroll, but sitting right in your pocket?In this episode of The Auto Repair Marketing Podcast, Brian Walker sits down with Hallie Wasinger to unpack what she learned at the MAICON (Marketing AI Conference). But don't let the name fool you, this conversation goes way beyond marketing. Hallie breaks down how AI is reshaping not just how we create content, but how we think, from operations to service efficiency to scaling personalized experiences for clients.This one's packed with golden nuggets: the power of high-performance prompting, using ChatGPT as a strategic thinking partner, the CRIT method to get better AI outputs, and why voice AI is the underrated tool no one's talking about yet (spoiler: your robot can now talk back). Oh, and yes, AI can help you be a better Bible scholar or diagnose complex repair issues. Wild, right?You'll also hear how Shop Marketing Pros is already implementing layered AI tools to deliver smarter, more personalized content at scale, without sacrificing the human touch that makes their work special.This episode is a must-listen for any shop owner who wants to stay ahead of the curve, avoid getting left behind, and start using AI the right way, as a tool, not a replacement.Listen now to hear why it's time to start talking to your robot and how it can help you fill those bays.Show Notes with TimestampsIntroduction and Sponsor Acknowledgments (00:00:10) Brian introduces the episode, guest Hallie Wasinger, and thanks sponsors.Overview of the Marketing AI Conference (MACON) (00:01:15) Hallie describes the MACON event, its scale, and the industries represented.AI in Marketing and Business Operations (00:02:12) Discussion on AI's broad impact, not just in marketing but across industries.AI Resources and Influencers (00:02:36) Brian recommends the Artificial Intelligence Show podcast and Paul Roetzer.First Impressions and High-Performance Prompting (00:03:20) Hallie shares her initial conference experience and the importance of effective AI prompting.Environmental Impact of AI and Prompting Efficiency (00:04:59) Brian discusses AI's environmental costs and how better prompting reduces resource use.Operational Efficiency and Prompt Libraries (00:07:20) Hallie explains creating, saving, and sharing high-performance prompts for team efficiency.Voice AI as a Strategic Thinking Partner (00:10:52) Hallie introduces using voice AI and ChatGPT as a brainstorming and problem-solving partner.Beyond Search: AI for Strategic and Personal Use (00:13:49) Brian and Hallie discuss using AI for deep thinking, business, and personal growth.Layering AI Tools and Choosing the Right LLM (00:19:05) Hallie explains testing and layering multiple AI tools for different business needs.The CRIT Framework for Strategic Prompting (00:21:54) Hallie introduces the CRIT (Context, Role, Interview, Task) method for better AI outputs.Human-First Approach and AI Limitations (00:26:03) Discussion on keeping humans central, using AI for efficiency, and current AI limitations.AI's Impact on Client Services and Personalization (00:30:07) Hallie details how AI improves efficiency and output quality while maintaining personalized client service.Layering AI for Automation and Research (00:32:56) Examples of using AI for call listening, Google Ads auditing, and advanced SEO research.Long-Term Vision: Efficiency, Scale, and Team Impact...

The following article of the E-Commerce & Retail industry is: “AI Personalization: The Key to Deeper Understanding of Customers” by Marcos Pueyrredon, President of the eCommerce Institute and Co-Founder and Global Executive SVP of VTEX, eCommerce Institute, VTEX.

Fuel Like a Pro: Inside the Science of Endurance Nutrition with the former lead performance nutritionist for Team INEOS's pro cycling. In This EpisodeMartin & JP talk to Professor Javier Gonzalez about food and how we can use it to get the most out of our bodies. They discuss dietary strategies that make a real difference to performance, the science behind popular diets, and the importance of finding the right balance in high-stress, high-performance environments.Guest, Cast & CrewGuest: Professor Javier Gonzalez, Professor of Nutrition and Metabolism, University of Bath, UK. Consultant to sports teams and industry, leading research on how we fuel, burn, and store energy.Hosts: Martin Jones & Jonpaul Nevin (ophp.co.uk)Produced & Edited by: Bess ManleyResourcesCentre for Nutrition, Exercise & Metabolism, University of BathJavier on LinkedInJavier on X (Twitter)Javier on Google ScholarThanks for tuning in. If you found this podcast valuable, please take a moment to rate, share, and review. For feedback, guest suggestions, or topics you'd love us to cover, email info@ophp.co.uk or connect with us on LinkedIn.Chapters02:45 Fueling Strategies for Endurance Events05:23 Low Carb Diets and Exercise Performance07:27 High Carb Diets and Long-Term Health08:22 Personalized Nutrition for Unpredictable Events09:48 Carbohydrate Types and Performance17:12 Professional Cycling Nutrition Insights23:02 Hydration Strategies for Different Conditions24:05 Nutritional Periodization: Balancing Carbs and Fats25:09 Micronutrient Preloading and Supplementation26:31 Supplements for Performance Enhancement28:09 Fasted Training: Benefits and Misconceptions30:45 Dietary Adjustments for Optimal Adaptation37:17 Continuous Glucose Monitoring in Training40:39 Emerging Technologies in Sports Nutrition41:46 Ketogenic Diets and Ketone Supplements44:05 Future Directions in Nutritional Science46:04 Final Thoughts and Contact InformationKey TakeawaysCarbohydrates are critical for high-intensity and unpredictable endurance events.Personalization is key: body size, habitual diet, and environment all matter.Practice your nutrition strategy in training, not just on race day.Supplements like creatine and caffeine have strong evidence; not all trendy products deliver.New advances are making nutrition more personalized than ever before.Thanks for listening to Optimising Human Performance.This podcast is for people who can't afford to fail. Each episode gives you practical, evidence‑based tools you can apply in the real world.For more about the podcast, speaking, coaching, and mentoring, visit:www.ophp.co.ukConnect with us:LinkedIn: https://www.linkedin.com/company/ophp/Instagram: @ophumanperformanceIf you found this episode useful, please share it with one colleague, subscribe, and leave a review – it helps us reach more people who operate in high‑stakes environments. Hosted on Acast. See acast.com/privacy for more information.

Today, I am talking with Shrikant Pattathil from Harbinger Group, a recognized leader with more than 25 years in the eLearning and HR technology space. In this conversation, Shrikant shares his unique perspective on the evolution of eLearning from the early days of computer-based training to today's dynamic, AI-powered personalized learning experiences.You'll learn how eLearning has transformed over the decades, the pitfalls organizations still encounter when implementing digital learning solutions, and the best practices for driving engagement and adoption. Shrikant dives into the concept of “industrialization” of eLearning, explaining how hyper-personalization and AI are reshaping the future of content creation and delivery for both learners and enterprises. Whether you're a talent development leader, learning designer, or tech enthusiast, this episode is packed with actionable insights and fresh ideas for navigating the rapidly changing landscape of workplace learning.Learn more about The Harbinger GroupOrder my new book, Own Your Brand, Own Your Career on AmazonAnd my first book, Own Your Career Own Your Life, is on Amazon as well. This episode is also sponsored by The Harbinger Group, a trusted leader in eLearning. And also LearnIt, which is offering a FREE trial of their TeamPass membership for you and up to 20 team members of your team. Check it out here.Connect with Andy here: Website | LinkedInConnect with Shrikant: Website I LinkedIn

Ashley Bizzell joins Something For Everybody this week. Ashley is a registered dietitian and certified diabetes care and education specialist with over fifteen years of experience. In this conversation, Ashley and I discuss various aspects of health and nutrition, focusing on the importance of what we stop eating, the role of metabolic health, and the significance of habit formation. We explore the fasting mimicking diet, its benefits, and how it can help improve overall health.  - See discounts for all the products I use and recommend: https://everybodyspod.com/deals/ - Shop For Everybody  Use code SFE10 for 10% OFF

In this episode of the HR Leaders Podcast, we sit down with Ayaskant Sarangi, CHRO at Mphasis, to explore how HR is shifting from a support function to a business-first, tech-enabled growth engine. Ayaskant shares why HR leaders must deeply understand P&L, business language, and customer problems to earn a real seat at the table.He breaks down how Mphasis is using AI-powered hyper personalization across learning, internal mobility, onboarding, and performance. From their in-house TalentNext platform to a unified talent marketplace and AI-driven appraisals, Ayaskant explains how tech connects skills, projects, careers, and business demand into one continuous loop.If you care about the future of HR, this episode is essential. It shows how listening, personalization, and change orchestration are reshaping employee experience, why onboarding is now about assimilation, and how HR must become the conscious keeper of culture in an always-on change environment.

In this episode of The Healthspan Podcast, Dr. Robert Todd Hurst, MD, FACC, FASE, is joined by Dr.Ruchir Sehra, MD, MBA, FACC, FHRS, a cardiologist and electrophysiologist, for a candid discussion about what actually moves the needle for healthspan when life is full. They talk about the fundamentals that sound simple but are not easy, the nuances from person to person, and the role of measurable data in turning good intentions into sustainable outcomes. They have a practical conversation about what cardiologists actually do to optimize their own healthspan. They discuss how busy physicians can lose track of their own wellness, and why sleep, exercise, walking, and consistent tracking matter more than perfection. You will also hear how simple routines like eight hours of sleep, resistance training, running, even if you are not a runner, and walking whenever possible can create momentum that improves everything else. About the Guest: Dr. Ruchir Sehra is a cardiologist and electrophysiologist who also works at the intersection of medicine and innovation. In this conversation, he shares his personal health routine, the supplements and medications he uses, and how he thinks about prevention through measurable data and individualized strategy. Full Episode Time Stamps 00:00 Cardiologists can fall behind too: why proactive check-ins matter 02:29 Dr. Sehra's personal health routine and prevention strategy 04:47 Labs + DEXA: measuring reality and adjusting the plan 07:03 Daily movement and strength training: the non-negotiables 07:30 CTA angiogram insight: when data changes everything 08:10 LDL optimization: statin + Repatha and what “optimized” can look like 08:45 Personalization framework: get data, test, adjust, repeat 09:19 Closing thoughts *Connect* *with* *Dr. Ruchir Sehra here." 

In this episode, Dr. Scott A. Johnson and Dr. Scott Sherrdelve into the world of nootropics, exploring their definitions,classifications, and the importance of precision dosing. They discuss the emotional and cognitive benefits of nootropics, their impact on physical performance and recovery, and the significance of personalization in nootropic use. The conversation also touches on practical entry points for those new to nootropics and the future of precision nootropics in optimizing human performance.Connect with Dr. Scott A. Johnsonauthorscott.comFacebook Instagram YouTube Links to purchase books Connect with Dr. Sherr IG: @drscottsherr Keywords: nootropics, cognitive enhancers, brain health, precision dosing, health optimization, performance optimization, emotional benefits, physical performance, recovery, personalized medicine TakeawaysNootropics are compounds designed to support brain function.There are health optimization and performance optimization nootropics.Precision dosing is essential for effective nootropic use.Personalization is key; individual factors affect nootropic efficacy.Caffeine is the most widely used nootropic globally.Nicotine can enhance memory and focus when used correctly.Foundational health practices improve nootropic effectiveness.Methylene blue is a unique nootropic with dual benefits.Starting with low doses is advisable for new users.The future of nootropics lies in precision and personalization. Chapters00:00 Introduction to Nootropics02:33 Defining Nootropics and Their Categories08:04 Precision Dosing in Nootropics14:42 Personalization and Individual Factors in Nootropic Response19:51 Mental and Emotional Benefits of Nootropics23:28 The Impact of Hyperstimulation on Brain Function30:29 Nootropics and Physical Performance33:43 Getting Started with Nootropics40:52 The Future of Precision Nootropics44:38 Final Short Outro 2025.mp4

Send us a textDo you think everything that happens is somehow your fault? Learn how to combat this destructive thought pattern.

Today, we're diving into a fascinating and rapidly evolving landscape: how Artificial Intelligence is fundamentally transforming the world of dating, often at a pace faster than many realize.Dating apps are no longer just about swiping based on a few photos and a short bio. AI is now supercharging personalization and matchmaking, moving beyond superficial traits to analyze behavioral patterns, values, lifestyles, and even communication styles. Become a supporter of this podcast: https://www.spreaker.com/podcast/lets-talk-sex--5052038/support.

Episode 259: How do you prevent first-trip hassles such as a room not being ready at check-in, Wi-Fi outages, or service delays from discouraging first-time customers from returning? Today's guest, Rachel Bicking, EVP of Innovation at Kobie Marketing, says that after a slightly negative first trip, customers are 80% less likely to return. Kobie—a technology platform that builds and runs rewards and loyalty programs—is solving this. They use a "journey atlas" to read social signals, spot subtle first-trip frictions, and then trigger targeted offers or fixes. They model lift and rewards liability so that investment can follow behavior change. Journey maps freeze a tense customer moment. A live atlas shows where small failures block the next purchase and coordinates fixes across channels. Inside the business, spending becomes about precision. Simulators forecast lift, break-even, and profit impact by segment and moment, so finance are able to see trade-offs before money moves. The payoff? Practical programs that grow trips, expand categories, and raise lifetime value. Guest: Rachel Bicking, EVP of Innovation, Kobie Marketing Host: Rob Markey, Partner, Bain & Company Give Us Feedback. Help us improve the podcast here: https://bit.ly/CCPodcastFeedback Time-Stamped Topics: [00:03] First-trip friction that kills repeat purchases, with examples and fixes [00:10] Personalization that simplifies the customer experience [00:12] Emotional Loyalty Scoring, habit, status, and reciprocity [00:21] Coordinating recovery across store, app, and site for the same customer [00:23] Using precision to avoid incentivizing the wrong customer base [00:27] Designing redemptions to expand baskets, categories, and trip frequency [00:31] Accounting for redemption cost and liability without derailing good decisions [00:34] Using simulators to forecast lift and break-even before spending a dollar [00:36] The moment modeling convinces finance to reallocate the budget Time-Stamped Quotes: 00:05 — "What we're trying to do at scale is identify those moments that matter and those micro-moments that then lead to a negative or positive experience. Because we want to amplify the positives and we want to make sure that we intercept the negative ones." 00:07 — "I think there's been a broader inclination to say, 'Hey, if it's below a certain amount, people don't care.' And this is where personalization becomes really important. If I get delayed checking into my hotel room and I have to go to the next meeting and I don't have time to put my stuff down, ten minutes matters." 00:08 —  "Data-wise, we're always trying to break down customers' interactions [and] rewards into a series of metadata, into a series of features, so that we can make them more explainable at scale." 00:13 — "If personalization is done well, the experience from a customer perspective should be very simple. It should be guided. It should be deliberate."

⭐Get my new app:https://studio.com/thiagoUnlock Fluent English: Transform Passive Vocabulary to Active with This 3-Step FormulaEver find yourself unable to recall the perfect word during conversations? This episode reveals a proven three-step formula—Exposure, Activation, and Personalization—to help move words from your passive memory to active use. Learn how to integrate words through contextual input, deliberate manipulation, and emotional connection. Plus, discover the B2 Edge app for continuous practice and fluency. Ideal for intermediate and advanced English learners, this lesson provides actionable tips to make your English vocabulary more active and effective.

Shannon Howard is Senior Director of Customer & Content Marketing at Intellum. Intellum is AI transformation for enterprise learning. $25M in funding, 139 people.Here's what we cover:05:35 Shannon shares some Creative Customer Marketing Strategies08:41 Building the Foundation for Customer Marketing11:09 The Role of Data in Customer Marketing14:00 Surprise and Delight16:49 Empowering Customers Through Recognition19:57 Segmentation and Personalization in Marketing22:33 B2B vs B2C Marketing Dynamics26:28 Why Customer Marketing is often overlooked by CMOs30:00 Customer Marketing Strategies to put in your back pocket33:17 The Role of Customer Research & Shannon's take37:12 The Impact of AI on Customer Insights50:38 Shannon asks Anna her burning questionShannon on LinkedIn: linkedin.com/in/shannonlagassehowardIntellum: ⁠⁠⁠⁠⁠⁠⁠⁠⁠www.intellum.comSubscribe to Building With Buyers on Apple or Spotify or wherever you like to listen, let me know what episodes you're into, and don't forget to leave a review if you're lovin' the show.Music by my talented daughter.Anna on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/in/annafurmanov⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠furmanovmarketing.com⁠⁠⁠⁠⁠Newsletter: ⁠⁠⁠⁠One Insight

A CMO Confidential Interview with Michael Treff, the CEO of Code and Theory joins us for our 150th Show to share observations on the major forces impacting the B2B space. Michael details how "empowered buyers" are forcing sellers to increase focus on customer value creation and transforming marketing and sales from "leads to information" which is also shifting spending to capital expense. Key topics include: why the next AI frontier is customer experience; the need for companies to have both a long and short-term AI plans; why budgeting won't get any easier and; the gap between the CX problems and CX actions. Tune in to hear why you need to have an "AI plan for your humans" and learn if you need " a personalized relationship with your mustard."CMO Confidential #150: Michael Treff on B2B's Year-In-Review, What's Next, and How AI Will Actually Drive Growth**B2B is being rebuilt from the core. Michael explains why budgets are shifting from media to infrastructure, how the funnel is being rewritten by agentic search, and where AI must move from efficiency to growth. We also cover the KPIs that matter, budgeting realism for 2026, and three things every CMO should know by the end of next year. Sponsored by Typeface—the agentic AI marketing platform helping brands turn one idea into thousands of on-brand experiences. Learn more: typeface.ai/cmo. **Chapters**00:00 Intro + show setup01:00 Sponsor: Typeface — agentic AI marketing, enterprise-grade & integrated02:00 Guest intro: Michael Treff, CEO of Code and Theory03:00 B2B landscape: investment shifts, changing journeys, disintermediation07:00 From MQLs to value: sales enablement and end-to-end outcomes10:00 Mid-roll: Typeface ARC agents & content lifecycle11:00 Why suites win: implementation and value realization after the sale15:00 AI phases: Wave 1 (efficiency) → Wave 2 (growth) pressures on agencies17:00 CX as the bridge: measure outcomes, not vanity metrics22:00 Roadmaps, humans, and culture—planning beyond point tools26:00 Budget reality check: deliberation, polarization, and trade-offs29:00 Personalization vs. business impact—what to fund and measure33:00 By end of 2026: know your human plan, AI maturity, and new journeys35:00 2026 prediction: the ROI vice tightens—agencies must be consultative36:00 Closing advice: “Interrogate everything yourself.”38:00 Wrap + where to find past episodes39:00 Sponsor close: Typeface—see how ASICS & Microsoft scale personalization**About our sponsor, Typeface** @typefaceai is the first multimodal, agentic AI marketing platform that automates workflows from brief to launch, integrates with your MarTech stack, and delivers enterprise-grade security—named AI Company of the Year by Adweek and a TIME Best Invention. Learn more: typeface.ai/cmo. **Tags**B2B marketing, enterprise marketing, customer experience, AI marketing, agentic AI, marketing ROI, sales enablement, Code and Theory, Michael Treff, Mike Linton, CMO strategy, marketing budget, personalization, Martech, TypefaceSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Today's guest is Kyle Hathorn, Director of Customer Experience and Strategy at the First National Bank of Omaha. FNBO is a regional bank founded in 1857 that provides retail and commercial banking services across eight states. Kyle brings extensive experience in designing customer journeys and integrating technology to meet evolving expectations. Kyle joins Emerj Editorial Director Matthew DeMello to discuss how financial services leaders can leverage data and AI to create seamless, personalized, and human-centered customer experiences. He also shares practical strategies for measuring engagement, optimizing workflows, and scaling AI-driven personalization while maintaining trust and compliance. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj's flagship 'AI in Business' podcast! Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

In this episode of The Association Insights Podcast, host Colleen Gallagher sits down with Jamie Shibley, Co-Founder & CEO of The Expressory, to talk about how thoughtful appreciation can become a real strategy for retention, sponsorship loyalty, and long-term trust—not just a year-end “nice to have.” Drawing on her roots in her grandfather's relationship-driven flower shop and years in corporate and e-commerce, Jamie shares how associations can use simple, intentional touchpoints to make members, sponsors, and donors feel genuinely seen.

What happens when four global leaders in wellness, integrative health, and spa innovation come together to discuss the future of wellbeing? This week, The StarrCast is proud to bring you an amazing roundtable of experts, live from The Global Wellness Summit in Dubai: Dr. Kathryn Dundas is a leader in integrative health and clinical wellbeing, known for her evidence-based, assessment-driven approach to personalized care. Kirsty MacCormick is a global spa and wellness strategist recognized for building operational systems, signature experiences, and high-performing teams across luxury hospitality. Rod Derifield is a senior executive in wellness operations whose expertise spans business development, facility programming, and experience-led wellness models. Anke Brendt is a specialist in emotional wellness, coaching, and organizational transformation, focused on human-centered placemaking and staff wellbeing. Together, we unpack the systems, strategies, and mindset shifts shaping how clinics, resorts, and wellness brands deliver transformative results. From data-driven health optimization to the rise of emotional wellbeing programs, you'll hear diverse perspectives that reveal where the industry is truly heading, and what it takes to stay ahead. Whether you're designing wellness experiences, operating a destination spa, or navigating the intersection of healthcare and hospitality, this conversation offers clarity, direction, and grounded insight into the evolving landscape. What You'll Learn: Why emotional wellbeing and mental resilience programs are becoming essential pillars of modern wellness How clinics and wellness centers can use data, diagnostics, and assessment-driven programming to increase impact The rise of integrative health models that bridge lifestyle medicine, psychological support, and spa therapies Operational insights on staffing, training, and culture-building across multi-national wellness organizations The next wave of consumer expectations, from personalization to preventative health to holistic recovery Episode Highlights: 00:00 – What is driving the next wave of global wellness growth? 05:20 – Emotional wellbeing: Why it's no longer optional for wellness brands 12:10 – Integrative health: How clinics merge diagnostics, lifestyle medicine, and therapeutic care 18:45 – Operational excellence: Training, staffing, and culture in multi-location wellness organizations 27:30 – Creating psychological safety for guests and staff in high-touch wellness environments 35:40 – Personalization at scale: Where data, assessment, and programming intersect 42:10 – Predictions for 2025: Consumer shifts, market trends, and new wellness business models Tools, Frameworks, or Strategies Mentioned: Assessment-led wellbeing program design Emotional wellbeing and psychological safety frameworks Pre-arrival diagnostic models for personalization Integrated clinical-spa hybrid operating structures Team culture and leadership development systems Closing Insight: "In wellness, people don't just need care, they need connection, clarity, and a system that supports who they want to become."   Looking for expert advice in Spa Consulting, with live training and online learning? Spa Consulting: wynnebusiness.com/spa-management-consulting Live Training: wynnebusiness.com/live-education Online Learning: wynnebusiness.com/spa-management-courses Other Links: Visit GWS: https://www.globalwellnesssummit.com/2025-global-wellness-summit-3/ Follow Lisa on LinkedIn: https://www.linkedin.com/in/lisastarrwynnebusiness, Listen on Apple: https://podcasts.apple.com/at/podcast/starrcast/id1565223226 Listen on Spotify: https://open.spotify.com/show/00tW92ruuwangYoLxR9WDd Watch the StarrCast on YouTube: https://www.youtube.com/@wynnebusiness Join us on Facebook: facebook.com/wynnebusiness/?ref=bookmarks Join us on Instagram: instagram.com/wynnebusiness

As global finance strains under shifting power structures, author and fintech thinker Emmanuel Daniel, founder of TAB Global, argues that the real disruption isn't technological - it's personal. This episode explores finance as a geopolitical arena where identity, data, and sovereignty reshape who holds leverage. What happens when individuals, not institutions, become the organizing unit of the monetary system? And how does that rewire cross-border power, trust, and risk? A provocative look at the future architecture of money.--Timestamps:(00:00) - Introduction (00:15) - Emmanuel Daniel's Book and Key Insights(02:44) - The Ice Metaphor in Finance(03:22) - The Evolution of Finance and Personalization(10:11) - Impact of Financialization on the Economy(25:31) - Cryptocurrencies and the Future of Finance(30:59) - The Spectrum of Tokenization(31:31) - Information as the Ultimate Token(32:44) - The Digital Nature of Money(33:40) - The Durability of Bitcoin and Ethereum(38:06) - The Role of AI and Open Source in Tokenization(42:23) - The Future of National Debt and Financialization(48:37) - The Impact of Financialization on Global Economies(58:48) - The Role of the US in Financialization(01:00:56) - The Tension Between Personalization and Intermediaries(01:03:38) - Concluding Thoughts and Future Implications--Referenced in the Show:Emmanuel's Website: https://www.emmanueldaniel.com/biography/TAB Global - https://tab.global/The Great Transition - https://www.emmanueldaniel.com/the-great-transition/--Jacob Shapiro Site: jacobshapiro.comJacob Shapiro LinkedIn: linkedin.com/in/jacob-l-s-a9337416Jacob Twitter: x.com/JacobShapJacob Shapiro Substack: jashap.substack.com/subscribe --The Jacob Shapiro Show is produced and edited by Audiographies LLC. More information at audiographies.com --Jacob Shapiro is a speaker, consultant, author, and researcher covering global politics and affairs, economics, markets, technology, history, and culture. He speaks to audiences of all sizes around the world, helps global multinationals make strategic decisions about political risks and opportunities, and works directly with investors to grow and protect their assets in today's volatile global environment. His insights help audiences across industries like finance, agriculture, and energy make sense of the world.--

Steve and Michael open this week's episode with a deep dive into the retail news of the week, marked by sharp contrasts in performance across the retail landscape. Walmart continues to separate itself from the pack, delivering another standout quarter, as omni-channel rival Target delivers another challenging quarter. The news segment analyses strong results from the off-price sector as TJX and Ross Stores both post impressive sales gains. The turnaround at Gap Inc. shows encouraging signs  under CEO Richard Dickson despite continued weakness at Athleta. In home improvement, both Home Depot and Lowe's see essentially flat comps as rate-locked consumers and affordability issues continue to weigh on spending. Furniture and home categories face rising tariff exposure, with Williams-Sonoma projecting its blended tariff rate jumping from 6% to 35%—a margin headwind that underscores industry-wide challenges. All told, the week's earnings reveal a retail landscape where the biggest players capture more share while many others struggle to keep pace.Steve and Michael revisit their encore interview with Artemis Patrick, President & CEO of Sephora North America—one of the most inspiring and resonant conversations in the show's archive. Artemis shares her extraordinary personal journey from immigrating from Iran and growing up in foster care to becoming one of the most influential leaders in global beauty.She details Sephora's global reach (34 markets, 3,000 stores), 700+ North American freestanding locations, a huge presence at Kohl's, and 40M+ Beauty Insider members, while unpacking the brand's unique power in incubating indie brands, championing diverse founders, and uniting physical and digital experiences long before Omni became a buzzword. Artemis also previews two transformational initiatives: a next-generation e-commerce platform enabling deeper personalization and a five-year renovation of every Sephora store—the largest capital project in the brand's history.After the interview the hosts each share their choice for buzziest story of the week before concluding with what's on their radar screens for the weeks ahead. SPECIAL OFFER for our listeners! SAVE 20% on registration for the all new Shoptalk Luxe event in Abu Dhabi January 27-29.For more info go to https://luxe.shoptalk.com/page/get-ticket and then register using our special code : RRLUXE20 About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

In today's episode, we had the pleasure of speaking with Daniel Spratt, MD, chair and professor in the Department of Radiation Oncology at Case Western Reserve University School of Medicine and a member of the Case Comprehensive Cancer Center in Cleveland, Ohio. Dr Spratt discussed key updates to the National Comprehensive Cancer Network (NCCN) Guidelines for prostate cancer, including how advances in molecular imaging, evolving systemic therapy options, and the integration of next-generation androgen deprivation therapy (ADT) are reshaping treatment recommendations across localized, recurrent, and advanced disease settings.

In this episode, Jeff Sarris and Jill Harris discuss the complexities of dietary advice for kidney stone prevention. They explore the confusion caused by varying expert opinions on diets, the importance of finding a personalized approach, and the necessity of moderation in dietary choices. Jill emphasizes that successful weight loss and health improvements come from setting realistic goals and understanding individual health conditions rather than following restrictive diets.TakeawaysThe only reason we're here is to help you prevent kidney stones.Many diets have good data behind them, but they may not work for everyone.The kidney stone diet is a set of goals tailored to individual lifestyles.Plateaus in weight loss are normal and require adjustments in diet and exercise.Moderation is key; extreme diets can lead to health issues.Personalized dietary approaches are essential for long-term success.Many popular diets may not be practical for the average person.Chronic diseases can often be managed through dietary changes.It's important to find a sustainable diet that fits your medical conditions.Creating a lifestyle change is more effective than seeking quick fixes.00:00 Introduction to Kidney Stone Diets01:19 The Confusion of Diets and Expert Opinions04:15 The Importance of Personalization in Diets07:29 Moderation and Long-Term Success10:23 Understanding Kidney Stone Formation and Diet13:26 Creating Sustainable Lifestyle Changes15:29 Technical Difficulties and Transitioning Topics15:29 Exploring Kidney Stone Prevention Strategies——HAVE A QUESTION? _Leave us a voicemail at (773) 789-8764.KIDNEY STONE DIET® APPROVED PRODUCTSProtein Powders, Snacks, and moreWORK WITH JILL _Start HereKidney Stone Diet® All-Access PassKidney Stone Diet® CourseKidney Stone Diet® Meal PlansKidney Stone Diet® BooksPrivate Consultation with JillOne-on-One Deep Dive24-Hour Urine AnalysisSUPPORT THE SHOW _Join the PatreonRate Kidney Stone Diet on Apple Podcasts or Spotify——WHO IS JILL HARRIS? _Since 1998, Jill Harris has been the #1 kidney stone prevention nurse helping patients reduce their kidney stone risk. Drawing from her work with world-renowned University of Chicago nephrologist, Dr. Fred Coe, and the thousands of patients she's worked with directly, she created the Kidney Stone Diet®. With a simple, self-guided online video course, meal plans, ebooks, group coaching, and private consultations, Kidney Stone Diet® is Jill's effort to help as many patients as possible prevent kidney stones for good.

In this episode of Deciphered, Jeff Tijssen, partner and global head of Fintech, Bain & Company and Mike Cashman, partner, Bain & Company are joined by Mike Edmonds, VP of Agentic Commerce, Commercial Growth, PayPal and Pahal Patangia, Head of Payments Strategy, NVIDIA to discuss the future of AI in financial services.Timestamps:00:00 Introduction04:50 Personalization and friction reduction through agentic AI05:13 Supercharging workflows in financial services with AI06:19 Distinction between traditional, generative, and agentic AI09:24 Shift from reactive to predictive banking with AI13:46 Current adoption curve of agentic AI in finance15:01 Promising use cases of agentic AI in commerce17:27 Autonomous agents and redefining customer engagement21:45 Barriers to adopting AI at scale in organizations26:38 Building and maintaining trust in AI-driven decisionsPlease subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show!You can find Jeff Tijssen hereYou can find Mike Cashman hereYou can find Mike Edmonds hereYou can find Pahal Patangia hereFor more insights from the Deciphered podcast, visit the page on Bain's website

”When it comes to supporting our school,

Srikrishna Swaminathan is the Co-Founder and CEO of Factors.AI, a platform that helps B2B marketers understand, attribute, and optimize their go-to-market performance through data-driven insights. With a career spanning product, sales, and strategy, Sri has built and scaled high-performing teams, including a $100 million business unit at InMobi, before turning his focus to marketing analytics and revenue intelligence.At Factors.AI, Sri has led the company's mission to simplify complex marketing data by unifying customer journeys, automating attribution, and surfacing actionable insights for marketers. He emphasizes the importance of connecting marketing activity to real business outcomes, advocating for transparency, precision, and measurable impact in every GTM motion.In this episode we cover:00:00 - Intro01:21 - Understanding the Buyer Journey05:27 - The Role of AI in Marketing Execution11:02 - Navigating Privacy and Personalization in Ads14:37 - Leveraging Intent Data for Targeting19:53 - The Emergence of GTM Engineering22:06 - Creating a Unified Data View for Decision Making25:31 - Personal Insights and Advice from Sri26:00 – Sri's Favorite Activity to Get Into a Flow State27:22 – Sri's Advice for His Younger Self29:12 – Biggest Challenges and Goals for Factors AI31:06 – Instrumental Resources for Sri's Success33:09 – What Does Success Mean for Sri Today35:26 – Get in Touch with SriGet in Touch with Sri:Sri's LinkedInSri's EmailMentions:Abraham EralyBen Horowitzfactors.aiInMobiHubSpotG2BomboraZapierWebflowSlackWhatsAppClickUpNotionBooks:The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben HorowitzTag Us & Follow:FacebookLinkedInInstagramMore About Akeel:Twitter

Debt is a word that makes most people nervous. We think of it as a burden, something to avoid at all costs. But what if we've been looking at it the wrong way? Today I'm joined by Professor John Dinsmore, marketing expert and author of the fascinating new book The Marketing of Debt. John peels back the layers on how debt is presented, sold, and even "marketed" to us, from credit cards to mortgages to student loans. And more importantly, he helps us understand how to navigate debt without fear, confusion, or shame. Whether you're a property investor, a business owner, or just someone with a credit card in their wallet, this conversation will change the way you think about borrowing money.     Takeaways  ·         Debt is often marketed in ways that make it seem less risky. ·         Understanding debt can lead to better financial decisions. ·         There are different types of debt: good, bad, and necessary. ·         Financial literacy is crucial for navigating debt effectively. ·         Marketing plays a significant role in how debt is perceived. ·         Younger generations may underestimate the long-term impact of debt. ·         Reading the fine print is essential when taking on debt. ·         AI and digital marketing will evolve the way debt is sold. ·         Strategic borrowing can be beneficial for property investors. ·         Debt should be approached with caution and awareness.     Chapters    02:12 - Why Debt Is Marketed Like Any Other Product  05:58 - Tricks That Make Borrowing Feel Easier Than It Is  09:38 - How Shame, Ignorance and Optimism Trap Us in Bad Debt  13:24 - Good Debt vs Bad Debt: Using Borrowing Strategically  18:40 - AI, Personalization and the Future of Debt Marketing   Links and Resources:   Answer this week's trivia question here- www.PropertyTrivia.com.au ·        Win a hard copy of The Rules of Property. Everyone wins a copy of a fully updated property report – What's ahead for property for 2026 and beyond.     Get the team at Metropole to help build your personal Strategic Property Plan Click here and have a chat with us   Michael Yardney – Subscribe to my Property Update newsletter here    Professor John Dinsmore – Educator, Speaker, Consultant  https://www.johndinsmore.com/     John Dinsmore's book : The Marketing Of Debt. https://www.amazon.com/Marketing-Debt-How-They-Get/dp/1836626010   Get a bundle of eBooks and Reports at www.PodcastBonus.com.au     Also, please subscribe to my other podcast Demographics Decoded with Simon Kuestenmacher – just look for  Demographics Decoded wherever you are listening to this podcast and subscribe so each week we can unveil the trends shaping your future.

Send us a textZack sits down with Pedro Uchôa, founder and CEO of TAP, the Brazilian fast casual bringing bold flavor and genuine hospitality to New York and Miami. They discuss TAP's Perfect Pitch win, the importance of culture-driven leadership, and how small personal touches create big loyalty.Zack and Pedro discuss: Authenticity that guests can feel Personalization at the counter and beyond Fast casual speed in a New York minute Feedback loops that level up managers Storytelling inside the four wallsThanks, Pedro!Links:https://www.linkedin.com/in/uchoapedro/https://www.instagram.com/uchoa__pedro/?hl=enhttps://www.linkedin.com/company/eat-tap/https://www.instagram.com/eat_tap/?hl=enhttps://www.eattap.co/

This episode is a re-air of one of our most popular conversations from this year, featuring insights worth revisiting. Thank you for being part of the Data Stack community. Stay up to date with the latest episodes at datastackshow.com. This week on The Data Stack Show, John chats with Paul Blankley, Founder and CTO of Zenlytic, live from Denver! Paul and John discuss the rapid evolution of AI in business intelligence, highlighting how AI is transforming data analysis and decision-making. Paul also explores the potential of AI as an "employee" that can handle complex analytical tasks, from unstructured data processing to proactive monitoring. Key insights include the increasing capabilities of AI in symbolic tasks like coding, the importance of providing business context to AI models, and the future of BI tools that can flexibly interact with both structured and unstructured data. Paul emphasizes that the next generation of AI tools will move beyond traditional dashboards, offering more intelligent, context-aware insights that can help businesses make more informed decisions. It's an exciting conversation you won't want to miss.Highlights from this week's conversation include:Welcoming Paul Back and Industry Changes (1:03)AI Model Progress and Superhuman Domains (2:01)AI as an Employee: Context and Capabilities (4:04)Model Selection and User Experience (7:37)AI as a McKinsey Consultant: Decision-Making (10:18)Structured vs. Unstructured Data Platforms (12:55)MCP Servers and the Future of BI Interfaces (16:00)Value of UI and Multimodal BI Experiences (18:38)Pitfalls of DIY Data Pipelines and Governance (22:14)Text-to-SQL, Semantic Layers, and Trust (28:10)Democratizing Semantic Models and Personalization (33:22)Inefficiency in Analytics and Analyst Workflows (35:07)Reasoning and Intelligence in Monitoring (37:20)Roadmap: Proactive AI by 2026 (39:53)Limitations of BI Incumbents, Future Outlooks and Parting Thoughts (41:15)The Data Stack Show is a weekly podcast powered by RudderStack, customer data infrastructure that enables you to deliver real-time customer event data everywhere it's needed to power smarter decisions and better customer experiences. Each week, we'll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Grab your copy of the 2025 Customer Experience Benchmarks Report: everafter.ai/benchmarkIn this episode of the Customer Success Pro podcast, host Anika Zubair speaks with Alana Stoltzfus, a leader in digital customer success at Okta. They discuss the evolution of customer success, the importance of digital growth, and how Okta's Success Hub enhances customer experience through personalized recommendations. Alana shares insights on the tools and systems that power their digital success plans, the challenges faced in data management, and the lessons learned from building a scalable customer success program. The conversation emphasizes the need for continuous improvement and the importance of delivering value to customers.Chapters00:00 Introduction 02:52 Alana Stoltzfuss: Journey into Digital Customer Success05:46 The Evolution of Digital Customer Success at Okta08:43 Understanding Digital Growth and Customer Segmentation11:50 The Success Hub: Enhancing Customer Experience15:04 Personalization and Business Goals in Customer Success17:59 The Role of Digital Customer Success in Business Growth27:58 Tailored Customer Experiences for Gold and Silver Clients30:06 Personalized Communication and Value Realization32:29 Differentiated Messaging for Admins and Executives34:38 The Importance of Personalization in Customer Success36:36 Tools and Systems Powering Digital Success42:41 Lessons Learned and Future Directions in Customer SuccessConnect with Anika Zubair:Website: https://thecustomersuccesspro.com/LinkedIn:  https://www.linkedin.com/in/anikazubair/RevUP Academy: https://thecustomersuccesspro.com/revupConnect with Alana Stoltzfus:Linkedin: https://www.linkedin.com/in/alanastoltzfus/Alana leads the Automation & Scaled Insights team at Okta, where she drives efforts to increase customer adoption, retention, and growth at scale as part of the Digital Success motion. Through the delivery of data and insights to customers and customer-facing teams, as well as AI-powered experiences, she has enabled Okta to serve all customers from SMBs (via self-service) to its largest enterprise customers, not just to scale but also to more effectively drive better customer outcomes through deeply personalized experiences. Prior to Okta, Alana worked in roles across customer success, voice of customer, and digital success, most recently at LinkedIn and Atlassian. She lives in the Bay Area with her husband and 2 sons.Grab our FREE resources here: https://thecustomersuccesspro.com/resources Want to be our next podcast guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event

What does MLOps look like when you are deploying 22,000 models a month? Maddie Daianu, Head of Data and AI at Intuit Credit Karma, joins the Data Bros to pull back the curtain on one of the most high-volume data environments in FinTech. With a 100-person team serving 140 million members, standard data practices break down. Maddie shares how her team manages terabytes of daily data on Google Cloud and explains the massive strategic pivot they are undertaking right now: The move from "Information" to "Agency."

What happens when luxury hospitality, holistic wellness, and human transformation intersect? In this conversation with Magdy Abdelaty, we explore how modern wellness leaders are redefining the guest journey through emotional intelligence, culture-driven design, and deeply personalized experiences. This episode reveals why wellness is shifting from a service to a philosophy, and what the next generation of spa and wellness leadership must embrace to stay relevant, regenerative, and meaningful. What You'll Learn: Why wellness no longer belongs in a silo, and how to embed it across the entire guest experience. The emotional and cultural intelligence required to lead modern wellness teams effectively. How Rosewood Chancery approaches personalized care and what it teaches about the future of luxury wellness. The essential role of intuition, presence, and storytelling in driving guest transformation. Why the industry must evolve beyond trend-following to build truly human-centered, sustainable impact. Episode Highlights: 00:00 – What wellness leadership means today 06:28 – Magdy's philosophy of human-centered hospitality 14:55 – The power of emotional intelligence in guest relationships 22:40 – Why the future of luxury wellness is rooted in personalization 31:12 – How Rosewood Chancery builds its integrative wellness ethos 42:08 – Navigating team culture and developing emotionally attuned practitioners 53:10 – Why intuition and presence create the deepest guest impact 59:38 – Magdy's vision for the future of global wellness design Meet the Guest: Magdy Abdelaty is the Director of Wellness at Rosewood Chancery, London, where he leads a transformative approach to luxury wellness rooted in emotional intelligence, cultural sensitivity, and personalized care. His leadership blends holistic philosophy with operational excellence to create deeply meaningful guest experiences. Tools, Frameworks, or Strategies Mentioned: Holistic, emotion-led wellness design Personalized guest journey mapping Integrative hospitality leadership Cultural and emotional intelligence in team development Transformational wellness programming Closing Insight: "Wellness is not what we do to people, it's what we create with them." This episode invites leaders, practitioners, and innovators to rethink how they build experiences that feel authentic, intuitive, and deeply human.   Looking for expert advice in Spa Consulting, with live training and online learning? Spa Consulting: wynnebusiness.com/spa-management-consulting Live Training: wynnebusiness.com/live-education Online Learning: wynnebusiness.com/spa-management-courses Other Links: Connect with Magdy Abdelaty: linkedin.com/in/magdy-abdelaty Follow Lisa on LinkedIn: https://www.linkedin.com/in/lisastarrwynnebusiness, Listen on Apple: https://podcasts.apple.com/at/podcast/starrcast/id1565223226 Listen on Spotify: https://open.spotify.com/show/00tW92ruuwangYoLxR9WDd Watch the StarrCast on YouTube: https://www.youtube.com/@wynnebusiness Join us on Facebook: facebook.com/wynnebusiness/?ref=bookmarks Join us on Instagram: instagram.com/wynnebusiness  

Thanks to our Partners, Shop Boss and AppFueledThere's a lot you can ignore in marketing, but legal compliance isn't one of them. Especially when a quiet policy change in California nearly stripped shops of their ability to track marketing ROI overnight. This episode dives into the legalities of call recording, AI evaluations, tracking numbers, and the kind of red tape that can blindside your business if you're not paying attention. Brian Walker sat down with David Boyd from Inbound at AAPEX to talk through what's happening, what's coming, and how to protect your shop without sacrificing performance. If you've ever used call tracking, AI analysis, or just assumed “someone else is handling that,” you need to hear this.Listen in and make sure you're not one policy update away from a lawsuit.Show Notes with TimestampsIntroduction and Conference Setting (00:00:10) Brian introduces the guest, David Lloyd, and discusses the conference atmosphere at AAPEX.California BAR Regulation on Phone Numbers (00:02:01) Discussion of California's Bureau of Auto Repair rule on using only registered phone numbers in advertising.Implications and Confusion Around Enforcement (00:04:30) Exploring the impact of the regulation, confusion among advertisers, and lack of clear communication from BAR.Staying Informed and Advocacy (00:06:16) Importance of involvement in advocacy groups and staying updated on regulatory changes, especially state-by-state.AI and Legal Uncertainty in Call Evaluation (00:08:18) Rapid AI development, legal gray areas, and the use of AI to evaluate recorded calls.Call Recording Laws and Best Practices (00:09:19) Explanation of two-party consent laws, best practices for call recording, and new privacy concerns with AI evaluation.One-Party Consent States and Third-Party Evaluation (00:11:37) Uncertainty about notification requirements in one-party consent states when AI or third parties evaluate calls.Employee Notification and Documentation (00:15:46) Advising shop owners to inform employees about call recording and document consent in employee handbooks.AI, Data Privacy, and Business Risks (00:16:54) Concerns about AI handling personal data, privacy risks, and the need for responsible AI use in business.Personalization and AI Data Collection (00:19:47) How AI personalizes responses, collects user data, and the potential for identity exposure.Establishing an AI Use Policy (00:21:07) Recommendation for businesses to create and enforce an AI use policy signed by all employees.Vendor Relationships and Regulatory Awareness (00:22:43) Encouragement to maintain open communication with vendors and stay aware of legal and regulatory changes.Podcast Network App Promotion and Closing (00:23:44) Promotion of the Automotive Repair Podcast Network app and closing remarks.How To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing Book

How are AI-powered Interactions Transforming Daily Customer Experiences  Shep interviews Tifenn Dano Kwan, Chief Marketing Officer at Amplitude. Tifenn talks about how AI and digital analytics are redefining customer experience through hyper-personalization and authentic interactions.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What inflection points in technology have most impacted customer experience in the digital era?  What is hyper-personalization?  How has artificial intelligence transformed digital customer experiences?  What future trends in AI could most impact customer service and experience?  Should companies be transparent with customers about using AI-powered services?  Top Takeaways:    Artificial Intelligence has become one of the biggest game-changers for customer experience. It helps companies remove friction, enabling customers to get help faster and solve problems more easily.  Embracing new tech in CX is about finding ways to make life easier for your customers. Moments like the rise of the web, and the growth of AI mark big turning points that companies must adapt to. Being open to change lets businesses create better experiences for customers and stay ahead of the competition.  Customers want to be treated as individuals, not just a number. Personalization, especially when powered by AI, helps match customers with products, recommendations, or solutions that really fit them.   AI can deliver hyper-personalized experiences that keep people engaged and coming back. But, businesses need to remember that personalization that feels authentic and respectful is what really wins customers over.  Customers prefer when companies are transparent, especially about processes that impact their experiences. Modern customers can easily spot fake or insincere messages. Being authentic means communicating honestly and being open about how technology, like AI, is being used to serve them.   Your AI is only as good as your data. If the information going into the system is wrong or messy, the results might mislead both the company and the customer! Good data leads to smart decisions and better customer outcomes.  Whenever there's a major technological change, there's always concern about job losses. While AI can take over some tasks that used to require humans, it also creates new work opportunities. New jobs and skills will be in demand, especially in areas that support or expand what AI can do.   The future of work is about adapting, learning, and growing alongside technology, not competing against it.  Plus, Shep and Tifenn discuss use cases and opportunities for AI to improve the customer experience. Tune in!  Quotes:   "The goal of AI is to remove fiction and deliver delightful, seamless, and outcome-driven experiences for their customers."  "Hyper-personalization is personalization at scale. The more in touch we are with our customers, the more likely we are to drive conversions."  "AI is only as good as your data. If you have the wrong data, then you will have the wrong output. It is going to mislead you. More importantly, it will mislead your customers."  "Embrace what's next. We are going to see significant evolution in the world of AI. Don't be afraid to experiment and test."    About:    Tifenn Dano Kwan is the Chief Marketing Officer at Amplitude. Before working at Amplitude, she was CMO at Collibra, Dropbox, SAP Ariba, and SAP Fieldglass.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.    Learn more about your ad choices. Visit megaphone.fm/adchoices

In this insightful episode of the Millionaire Car Salesman Podcast, hosts Sean V. Bradley and LA Williams delve into the art and science of crafting effective one-on-one sessions between managers and employees in the automotive industry. They discuss the critical role these meetings play in nurturing dealership success and building robust professional relationships.  "People will forget what you did, they'll forget what you said, but they'll never forget how you made them feel." - LA Williams Tackling misconceptions and common mistakes, Bradley and Williams underline the transformative potential of well-strategized one-on-ones, emphasizing the responsibility of managers to provide the necessary resources and support to their teams! "In management, one of the number one things you can do is prepare." - LA Williams This episode serves as a guide for managers, offering a structured process to facilitate personal, professional, and team development! Using a variety of training models, Sean and LA advocate for a comprehensive approach to team building that transcends traditional methodologies. This episode is a rich resource packed with tips on achieving stellar performance through targeted motivation and strategic guidance!   Key Takeaways: ✅ Understanding and implementing various types of training, skill path, professional, personal, and team building, are essential for a manager's toolkit. ✅ Effective one-on-one sessions require preparation, consistency, and an understanding of each team member's learning style and personal motivations. ✅ Managers must construct a "SWOT" analysis for each team member, identifying strengths, weaknesses, opportunities, and threats to maximize potential. ✅ Setting clear objectives through coordinated projections and forecasting can significantly improve individual and team performance in dealerships. ✅ Building strong, trust-based relationships within teams fosters a culture of interdependence, crucial for long-term success in the automotive industry. About Sean V. Bradley Sean V. Bradley is a renowned expert in the automotive sales industry, currently serving as the President of Dealer Synergy. With over 27 years of experience, Sean is also a certified CSP and a best-selling author of "Win the Game of Googleopoly." Known for his innovative strategies in lead management and CRM, Sean has been a key influence in transforming car dealerships across the nation, making him a sought-after consultant and trainer in automotive sales. About LA Williams LA Williams is the Vice President at Dealer Synergy and the co-creator of the Millionaire Car Salesman Podcast. Known as the "Blind Master" for his unique perspective and insights, LA has a history of excellence in leveraging technology and training methodologies to increase sales and efficiencies in car dealerships.     Mastering One-on-Ones: The Ultimate Guide for Automotive Leaders Understanding the dynamics of effective leadership in the automotive industry can transform the way managers interact with their teams, improving productivity and nurturing employee satisfaction. This article delves into strategies managers can utilize to enhance one-on-one sessions with their subordinates. Here's how to develop managerial skills that inspire and empower. Key Takeaways Leadership is Service: Your role as a manager is not just to manage tasks but to support, inspire, and develop the team around you. Personalization and Preparation in One-on-Ones: Tailor your approach to each individual based on their unique strengths, learning styles, and motivational triggers. Continuous Feedback and Growth: Consistently evaluate and reconcile projections and actual performance to encourage ongoing development. Leadership as a Service to Your Team In today's fast-paced automotive landscape, the role of a leader transcends traditional boundaries of direction and oversight. It's about providing every conceivable resource for team success, from emotional to technical support. Sean V. Bradley insightfully points out that "a manager's job is literally defined in my opinion as…to provide all of the resources that my team is going to need." Transforming Managerial Role Managers often adopt an authoritarian style, dictating without understanding team dynamics. The transcript challenges this narrative, emphasizing the value of empathy and understanding in leadership. By adopting a servant-leadership mindset, managers can "coach, mentor, teach, inspire, lead, and train," fostering an environment where employees thrive. "You get to do this. You are a manager. You get the opportunity to coach, mentor, teach, inspire, lead, and train a human being," Bradley asserts. Impact on Team Culture Adopting such strategies transforms team cultures, enhancing how team members interact internally and with customers. A working environment characterized by high morale and effective communication will naturally yield better results. Moreover, it ensures higher retention rates, with employees feeling valued and understood—a crucial asset amidst the high turnover rates plaguing the industry. The Art of Personalization and Preparation in One-on-Ones Preparation marks the fine line between a productive one-on-one and a mundane meeting. It's not just about showing up with a checklist but about tailored engagement. Managers like Sean emphasize the importance of knowing your team members on a deeper level—what motivates and challenges them. Creating a Comprehensive Employee Profile A pivotal aspect of efficient one-on-ones is crafting personalized employee profiles. Sean advises, "Create a personalized profile. I want to know about my subordinates; I want to know your home situation, your hobbies, and what's important to you." Understanding personal motivations and struggles allows managers to customize their support and development strategies, enhancing engagement and improving performance. Tailoring Communication and Feedback Success lies in adaptation and personalization. For instance, adapting communication strategies based on individual team members' learning styles—whether they are kinesthetic or auditory learners—ensures that feedback and instruction resonate effectively. "Seek first to understand and then to be understood," Bradley suggests, highlighting the importance of communication tailored to personal needs. Continuous Feedback and Growth Through Iterative Projections Effective managers excel at steering their team towards continuous growth by understanding and evaluating performance iteratively. Sean notes that "there needs to be a tracking system. Your salespeople should be tracking…what type? Am I taking a walk-in up?" Such methodologies help in identifying trends and areas needing improvement. The Power of Projections and Reconciliation Forward-planning complemented by effective back-tracking is key to sustained progress. Managers need to emphasize clarity in projections and consistency in follow-through. "Help him establish his vision board…if your why is so important, what you have to do is not going to matter," Bradley explains, articulating the need for motivational alignment with practical goals. Bridging Gaps through Insightful Reconciliation Reconciliation between projected and actual outcomes ensures actionable feedback loops. This involves dissecting deviations, recognizing patterns, and recalibrating goals. A manager's ability to "reconcile with him…what their projected and forecast was basically with their actual results" empowers employees, encouraging accountability and learning. Realizing the Potential of Effective Management Equipped with insight and strategies, managers now have the tools to transform how they conduct one-on-ones. By adopting a leadership model focused on service, personalization, and continuous feedback, these interactions can meaningfully enhance team dynamics and productivity. Embrace these principles to inspire, nurture, and lead your automotive teams into a future defined by progress and innovation. This strategic alignment between leadership vision and practical execution fosters an environment where continual improvement is not simply encouraged, but truly becomes second nature, paving the way for sustained success and satisfaction across the board.   Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry with over 29,000 members worldwide. Collaborate with automotive professionals, learn the best industry practices, and connect with top mentors, managers, and sales leaders. Join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: The automotive industry's #1 Sales Training, Consulting, and Accountability Firm. With over 20 years of proven success, Dealer Synergy has helped dealerships nationwide build high-performing Internet Departments and BDCs from the ground up. Our expertise includes phone scripts, rebuttals, CRM action plans, lead handling strategies, and management processes; all designed to maximize your people, processes, and technology! ➼ Bradley On Demand: The automotive industry's most powerful Interactive Training, Tracking, Testing, and Certification Platform. With LIVE virtual classes and access to a library of over 9,000 on-demand training modules, Bradley On Demand gives your dealership the tools to dominate every department: Sales, Internet, BDC, CRM, Phone, and Leadership. From sharpening individual skills to elevating entire teams, this platform ensures your people are trained, tested, and certified for maximum success. Equip your dealership to sell more cars, more often, and more profitably with Bradley On Demand!  

Download our “Tell a Better Story, Win Better Clients” E-book at https://working-towards.com/Dr. John Heinlein, Chief Marketing Officer at Sonatus, a global leader in vehicle software powering the shift toward software defined vehicles (SDVs) and AI-driven automotive innovation.John brings a unique blend of deep engineering expertise — with degrees from Carnegie Mellon University and a Ph.D. in Electrical Engineering from Stanford — and more than two decades of senior leadership across marketing, automotive technology, business development, and system architecture.We dig into:• How SDVs work and why vehicles are becoming more like data centers• The transition from 150+ hardware ECUs to flexible, upgradeable software platforms• How automakers harness vehicle data, intelligence, and AI to improve performance• The infrastructure needed to support next generation automotive experiences• The explosive role of AI in vehicle optimization, diagnostics, and personalization• Why the automotive industry is attracting top engineering talent again• Sonatus' rapidly growing footprint in more than 5 million production vehicles (soon to be 6 million)• The behind-the-scenes look at building a modern automotive software stackJohn also hosts The Garage by Sonatus, where he interviews top minds in vehicle software and mobility innovation.⸻Guest LinksWebsite: https://www.sonatus.com/LinkedIn: https://www.linkedin.com/in/johnheinlein/The Garage Podcast (YouTube): https://www.youtube.com/playlist?list=PL02SS1Fp5GCjBUmXe4eTnEVdDLDViQXR2

Summary Struggling to stand out on Etsy? Discover how Nancy Badillo, a digital marketing expert with over 15 years of experience, turned her setbacks into a thriving Etsy business. In this episode, Nancy breaks down the exact market research and keyword strategies that help sellers find profitable niches, boost visibility, and increase their average order value. Learn how to create irresistible digital products, enhance user experience, and use personalization and bundles to drive more sales. If you want to master Etsy trends and grow your shop with proven techniques, this episode is your roadmap to success.

Two articles caught our attention. The first was in The Hollywood Reporter about a new movie theater concepts with private rooms and high end food in New York. The second was a story about the power of IMAX in the movie industry, per the Wall Street Journal.  In this episode, Joe Pine, Aransas Savas, and Dave Norton discuss the evolving landscape of the movie theater experience, particularly in light of the pandemic's impact. They explore new concepts in Hollywood, such as premium movie theaters and IMAX, and how these innovations cater to changing consumer preferences. The conversation emphasizes the importance of customization, personalization, and the need for theaters to create engaging experiences that resonate with audiences. The hosts also provide valuable insights for experience strategists on how to adapt to these trends and enhance the overall consumer experience. Takeaways The pandemic significantly impacted the movie theater industry, leading to a decline in attendance. Premiumization is a key trend in the film industry, focusing on enhancing the overall experience. Customization and personalization are crucial for attracting audiences back to theaters. Consumers decide the 'when' or the situation, then watch the movie Theaters need to innovate and create engaging environments to compete with home viewing. Experience strategists should measure the money value of time (MVT) in their offerings. The integration of social components can enhance the movie-going experience. Chapters 01:23 Hollywood's New Movie Theater Concepts 02:38 The Impact of the Pandemic on Movie Theaters 04:47 Premiumization in the Film Industry 06:40 Customization and Personalization of Movie Experiences 08:57 Consumer Preferences Post-COVID 11:38 The Role of IMAX and Alternative Experiences 16:41 Innovations in the Theater Space 20:15 Key Takeaways for Experience Strategists   Read More: https://www.hollywoodreporter.com/business/business-news/inside-metro-private-cinema-tim-league-movie-theater-1236311204/ https://www.wsj.com/business/media/imax-movie-release-trend-6f4587a2?st=PKpj1G&reflink=desktopwebshare_permalink Podcast Sponsors: Learn more about Stone Mantel https://www.stonemantel.co Sign up for the Experience Strategist Substack here: https://theexperiencestrategist.substack.com  

How Handwritten Notes Build Customer Loyalty in a Digital Age  Shep interviews Rick Elmore, founder of Simply Noted. He talks about how his company uses advanced handwriting robots and AI to create personalized handwritten notes at scale, to enhance customer relationships and stand out in today's digital world.   This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can companies send personalized handwritten notes to thousands of customers efficiently?  How do handwritten notes compare to email and direct mail in terms of open rates?  What is the impact of personalized handwritten notes on customer retention rates?  How does sending handwritten notes help businesses stand out from digital competitors?  How does sending personalized handwritten notes at scale improve employee engagement and morale?  Top Takeaways:    Getting a handwritten note (or one that looks handwritten) instantly makes the recipient feel special and appreciated. When customers receive an envelope with a handwritten address and a stamp, they are more likely top open it. When it includes a personalized message in the form of something tangible, tactile, and written with a pen, they are more likely to keep it.  Personalization builds strong customer relationships. A way that businesses can do this at scale is to use technology like robots that can mimic human handwriting and powerful AI software to create thousands of truly personalized notes.   Handwritten notes have much higher open rates than regular mail. Studies show that almost every handwritten note gets opened, while most promotional letters or emails get ignored or thrown away. When someone sees a real envelope with a stamp and handwriting, it feels personal. This makes handwritten notes a powerful tool for getting attention.  Sending handwritten notes helps businesses reduce customer churn. It is not just about showing appreciation and acknowledging customers, but it can also make them want to stay and keep buying from you. Businesses have found that thank-you notes and anniversary cards help increase loyalty. Even just a simple "thank you" can have a significant impact and keep clients engaged for years.  Authenticity matters with personal messages. In the age of social media, customers can easily take a picture of a personal handwritten note and share it online. Large language models and intelligent software allow you to generate different messages for thousands of customers, each tailored to their interests or previous experiences. This way, no two notes are exactly alike, even if the general message is the same.   The best business opportunities may be in your existing customer base. Instead of constantly chasing new customers, take time to appreciate the ones you already have. Small, personalized gestures can deliver a significant return on investment by building long-term relationships and brand loyalty.  Plus, Shep Hyken and Rick Elmore show how personalization works, sharing examples of successful brands like Chewy using handwritten notes to stand out and strengthen customer relationships. Tune in!  Quote:   "We're drowning in digital noise. What's old is new again. People crave authentic experiences and want to feel valued. A personalized handwritten note is what helps businesses win loyal customers and long-term relationships."  About:    Rick Elmore is a former NFL athlete, an award-winning entrepreneur, and the founder of Simply Noted, a leading U.S.-based handwritten direct mail company. He helps organizations build meaningful human connections with their customers at scale.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

What better way to kick off the holidays than learning from the master of Christmas cheer himself? In this special throwback episode, Santa Claus joins host Crystal Vilkaitis to share timeless tips for retailers on creating magical in-store experiences, boosting team morale, and surprising customers with moments of delight.From setting up a North Pole nook to hosting Elf Happy Hour and adding personalized touches that make customers feel special, this episode is packed with festive ideas to help retailers make the most of the season. [2:05] How retailers can manage the holiday rush and stay organized[3:12] Santa's tips on boosting staff morale and creating a cheerful work culture[5:12] How to create magical, Instagram-worthy in-store experiences[7:09] Unique ideas like scavenger hunts, flash sales, and AR experiences[10:25] Strategies to surprise and delight customers in unexpected ways[13:32] Personalization tips that make every shopper feel special[15:35] The future of retail and why connection will always matter mostJoin the Rooted in Retail Facebook Group to continue the conversation Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!

- Brighteon Broadcast News Introduction and AI Revolution Interview (0:10) - Collapse of Human Doctors and Pharmaceutical Industry (1:51) - Trump's Announcement and AI Replacements (11:06) - Economic Collapse and AI Solutions (12:06) - Replacing Congress with AI Agents (34:46) - AI Capabilities and Public Perception (52:28) - The Future of AI and Human Knowledge (1:23:58) - Psychological Barriers and Humility in AI Interaction (1:25:23) - The Future of the Book Industry (1:28:17) - Customization and Personalization in AI (1:35:16) - Advancements in AI and Human Cognition (1:36:27) - Investing in Personal Growth and Skills (1:40:16) - Decentralization and Privacy in AI (1:48:27) - The Role of AI in Personal and Professional Development (1:57:17) - The Future of AI and Robotics (2:07:23) - The Global Race in AI and Technological Advancements (2:10:21) - The Impact of AI on Employment and Society (2:18:24) For more updates, visit: http://www.brighteon.com/channel/hrreport  NaturalNews videos would not be possible without you, as always we remain passionately dedicated to our mission of educating people all over the world on the subject of natural healing remedies and personal liberty (food freedom, medical freedom, the freedom of speech, etc.). Together, we're helping create a better world, with more honest food labeling, reduced chemical contamination, the avoidance of toxic heavy metals and vastly increased scientific transparency. ▶️ Every dollar you spend at the Health Ranger Store goes toward helping us achieve important science and content goals for humanity: https://www.healthrangerstore.com/ ▶️ Sign Up For Our Newsletter: https://www.naturalnews.com/Readerregistration.html ▶️ Brighteon: https://www.brighteon.com/channels/hrreport ▶️ Join Our Social Network: https://brighteon.social/@HealthRanger ▶️ Check In Stock Products at: https://PrepWithMike.com

With AI making it easier than ever to generate content, and consumers demanding more privacy than ever, is the promise of true 1:1 personalization now an impossible myth? Agility requires both adaptation to new AI-based tools and methods while also navigating the complex and shifting landscape of consumer trust and data privacy. It's about being responsive to both the opportunity and the responsibility. Today, we're going to talk about the central paradox facing marketers: the mandate for deep, AI-powered personalization is growing at the exact same time that access to the data that fuels it is becoming more restricted by privacy regulations and consumer skepticism. We'll explore how brands can bridge this gap, build trust, and turn privacy from a compliance hurdle into a competitive advantage. To help me discuss this topic, I'd like to welcome, Phyllis Fang, Head of Marketing at Transcend. About Phyllis Fang Phyllis Fang is Head of Marketing at Transcend, the leading privacy infrastructure company. Before joining Transcend, Phyllis held senior marketing roles at Uber, where she drove the company's safety products. Her work included launching features like the Door-to-Door Safety Standard, which went live in 70+ countries during the Covid-19 pandemic. Earlier in her career, Phyllis worked across digital and product marketing for e-commerce and consumer applications. Phyllis graduated from UC Berkeley and is based in San Francisco. Phyllis Fang on LinkedIn: https://www.linkedin.com/in/pdfang/ Resources Transcend: https://transcend.io/ This show is brought to you by Transcend, the privacy infrastructure company that unleashes growth for the world's leading brands. Unlike legacy tools which create manual bottlenecks, Transcend embeds data and consumer preference governance directly into business systems–so teams can confidently and quickly activate data for AI, personalized experiences, customer engagement and growth at scale and with reduced risk. Learn more at www.transcend.io.  Read Transcend's report: Hidden in Plain Sight: How Consent and Preference Data Are Driving Enterprise Growth: https://transcend.io/hidden-in-plain-sight-report Register now for Sitecore Symposium, November 3-5 in Orlando Florida. Use code SYM25-2Media10 to receive 10% off. Go here for more: https://symposium.sitecore.com/Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com  The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company