Podcasts about pms

Today's episode is your ultimate guide to fixing your hormones at any age—and it's a MUST listen for every woman in your life.  If you're tired, bloated, gaining weight in places you never used to, struggling with thinning hair, acne, brain fog, low sex drive, mood swings, PMS, painful periods — this is not how it has to be. Mel sits down with top OB-GYN and hormone expert Dr. Jessica Shepherd, MD to unpack the science of women's hormones in a way you've never heard before. Whether you're in your 20s and dealing with irregular cycles and PMS, or in your 40s and 50s navigating perimenopause and menopause, Dr. Shepherd breaks down exactly what's going on in your body—and how to get it back in balance. You'll learn: -The signs of hormone imbalance and how to fix it -The surprising ways hormone shifts mess up your skin, cause weight gain, disrupt your sleep, and more -The best foods to support your hormones (and the ones to cut back on) -How to stop hair thinning and hormonal acne -Why your skin starts to sag and what you can do to restore collagen -What happens when you stop birth control—and how long it takes your body to reset -Everything you need to know about PCOS, endometriosis, thyroid disease, and more This is your science-backed step by step guide to balancing your hormones for health, happiness, and longevity. Whether you're 25 or 65, you'll finally learn how to work with your body, instead of against it, to feel your absolute best. For more resources, click here for the podcast episode page. If you liked this episode, you'll love listening to this one next: The #1 Menopause Doctor: How to Lose Belly Fat, Sleep Better, & Stop Suffering NowConnect with Mel:  Get Mel's #1 bestselling book, The Let Them TheoryWatch the episodes on YouTubeFollow Mel on Instagram The Mel Robbins Podcast InstagramMel's TikTok Sign up for Mel's personal letter Subscribe to SiriusXM Podcasts+ to listen to new episodes ad-freeDisclaimer

It's 4 hours of great sportstalk. The guys take calls from angry Dodgers fans following the loss in Cleveland. Hall of Famer James Worthy on the NBA Playoffs and getting together with his Showtime Lakers teammates. Secret Textoso Roundup and more calls from PMS listeners!

In today's Part 1 episode, Dr. Mark Costes sits down with Eric Giesecke, CEO of Planet DDS, for a deep dive into how a Harvard-educated engineer ended up revolutionizing dental software. Eric shares his journey from nearly buying a lawn care business to acquiring Planet DDS through a unique entrepreneurial path called a search fund.  He breaks down the evolution of their cloud-based platform, Denticon, and why DSOs are drawn to its open API structure and advanced revenue cycle management tools. The two discuss the cultural quirks of the dental industry, the pain of PMS switching, and the future of automation and vendor trust in dentistry. It's an insightful look into how innovation and business acumen are shaping the tools that drive modern dental practices. EPISODE RESOURCES https://www.planetdds.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

It's day 4, the final day of the Hormone Real Talk Bootcamp, and I'm bringing you a little recap of the bootcamp alongside a deep dive into how hormone imbalances can lead to long-term chronic diseases – and how we can prevent that from happening.We covered several key hormone imbalances and their links to some very common chronic diseases. My goal was to stress the importance of addressing underlying causes rather than just masking symptoms for long-term health.Tune in for the key topics discussed and practical steps you can take to support your long-term hormone health and prevent future issues.In this episode: How my experience as an RN caused me to advocate for addressing root causes instead of covering up symptoms with medication Chronic symptoms caused by hormone imbalance that might turn into chronic disease later in lifeWhat you can do about chronic symptoms you're experiencing now Doors are opening today to Nourish Your Hormones Coaching - your step by step blueprint to make and detox hormones well WITH coaching support to help you stay clear and encouraged so you can finally see results. Join Nourish Your Hormones Coaching with BONUSES - expiring soon!Send us a text with episode feedback or ideas! (We can't respond to texts unless you include contact info but always read them)Don't forget to subscribe, share this episode, and leave a review. Your support helps us reach more women looking for answers.Disclaimer: Nothing in this podcast is to be taken as medical advice, please take informed accountability and speak to your provider before making changes to your health routine.This podcast is for women and moms to learn how to balance hormones naturally in motherhood, to have pain-free periods, increased fertility, to decrease PMS mood swings, and to increase energy without restrictive diet plans. You'll learn how to balance blood sugar, increase progesterone naturally, understand the root cause of estrogen dominance, irregular periods, PCOS, insulin resistance, hormonal acne, post birth-control syndrome, and conceive naturally. We use a pro-metabolic, whole food, root cause approach to functional women's health and focus on truly holistic health and mind-body connection.If you listen to any of the following shows, we're sure you'll like ours too! Pursuit of Wellness with Mari Llewellyn, Culture Apothecary with Alex Clark, Found My Fitness with Rhonda Patrick, Just Ingredients Podcast, Wellness Mama, The Dr Josh Axe Show, Are You Menstrual Podcast, The Model Health Show, Grounded Wellness By Primally Pure, Be Well By Kelly Leveque, The Freely Rooted Podcast with Kori Meloy, Simple Farmhouse Life with Lisa Bass

Why EVERY Product Manager needs to Understand AI!AI is no longer a standalone product — it's becoming a standard feature.For product managers (PMs), this shift means learning to think differently about how users interact with software. The rise of large language models (LLMs) like GPT-4, Claude, and open-source alternatives is changing user expectations across every industry — not just in tech-first companies.How to connect with AgileDad:- [website] https://www.agiledad.com/- [instagram] https://www.instagram.com/agile_coach/- [facebook] https://www.facebook.com/RealAgileDad/- [Linkedin] https://www.linkedin.com/in/leehenson/

Today, I'm excited to share a special crossover edition of the podcast recorded live from Google I/O 2025! In this episode, I join Shawn Wang aka Swyx from the Latent Space Podcast, to interview Logan Kilpatrick and Shrestha Basu Mallick, PMs at Google DeepMind working on AI Studio and the Gemini API, along with Kwindla Kramer, CEO of Daily and creator of the Pipecat open source project. We cover all the highlights from the event, including enhancements to the Gemini models like thinking budgets and thought summaries, native audio output for expressive voice AI, and the new URL Context tool for research agents. The discussion also digs into the Gemini Live API, covering its architecture, the challenges of building real-time voice applications (such as latency and voice activity detection), and new features like proactive audio and asynchronous function calling. Finally, don't miss our guests' wish lists for next year's I/O! The complete show notes for this episode can be found at https://twimlai.com/go/733.

Kiera is joined by Mark Rasmussen, CEO of Moolah, to talk about the landscape of credit card fees and how to reduce them, membership discount plans, and other bonus features offered by the dental payment tech company. (Pssst, Mark was last on episode 866, It's Time to Modernize Payment Processing!) Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera. And today I am super jazzed because I have a guest here who's going to help us with cashflow leaks, modernizing your practice, figuring out those membership plans, all the things that you need and want. We're going to talk about some case studies. This is one of my absolute favorite guests, Mark Rasmussen, CEO, owner, founder, Moolah. How are you today, Mark? Welcome to the show.   Mark Rasmussen (00:22) Hey, Kara, I'm doing fantastic. I'm doing awesome. So, so, so it's connected with you and your listeners and excited to get into all this juicy good stuff about revenue and payments and modernizing things. Let's do it. I love it.   Kiera Dent (00:31) Yeah.   Let's   do it. So I have a slight crush on Moolah. Like truly you guys like just make credit card processing easy. And so what I want to start off, if you guys don't listen, Mark and I have done other podcasts in the past together. ⁓ But I don't know, Mark, what you guys say on your email subject lines, like on your little, what is it your signature, but I feel like it should be like your new favorite credit card processing company. Like that's what I feel like Moolah's tagline should be because I wanted to do a couple case studies with you since we last chatted.   Mark Rasmussen (00:40) Hahaha   Kiera Dent (01:05) ⁓ Mark knows, like, I do have a crush on Moolah. I try to get them to come and be our processor too.   Mark Rasmussen (01:10) I need to like soundbite clip that,   like I have a crush on Moolah just like everywhere in social. I love that.   Kiera Dent (01:15) I   do. do because I like companies that make things easy, but also are like the cheapest on the market and credit card fees are one of my biggest beefs. Like really truly I get annoyed when I look to see how much credit card fees are charging. And when you guys, ⁓ deadly team listeners, just so you know, I'm going to throw it out there. Like anybody who goes through our link literally saves 10 basis points. ⁓   on it, which is huge to get anywhere in the credit card industry. So you're getting below that 2.99. So you're getting 2.89 on cards not present and 2.39. And I hope that Mark, I'm allowed to say that because I'm just going to be bold and brazen. And if not, we'll cut that out. So don't stress about that.   Mark Rasmussen (01:52) No, no, no, for sure. And   not only that, it's like, that's not just a like teaser rate, like they look, your practices will get that preferred rate forever, right, which is awesome. And, and it's like you and I were talking a little bit earlier, too, of like, a bit of shock and awe of like, I and myself as well, I've been seeing like some statements from potential practices. And I'm like, ⁓ my God, I'm like, I'm seeing like,   Kiera Dent (02:03) which is so big and you don't add extra heat.   Mark Rasmussen (02:19) six, seven, eight percent, like net effective rates. I know you were saying you have been seeing even higher. It's crazy. Yeah, that's crazy. It's almost criminal.   Kiera Dent (02:25) Mm-hmm. Yeah, so it   does feel criminal because like here's the thing like you might get a cheaper rate somewhere else but when you look and dig into the details and this is where it feels annoying and obnoxious to me and doesn't happen right away it happens like when you've stopped looking at it you're like I've checked my credit card company for years they don't do anything and then all of a sudden it starts creeping up and being eerie and that's where I just get annoyed and that's why like I have a crush on Moolah because you guys don't do it and you guys stay consistent for it so   I felt Mark and I, you didn't listen to our last podcast, we'll definitely link it in the show notes for you. But Mark, I felt we should kick today off with some case studies because I have some clients that I've recommended over to Moolah. And I think my favorite one is we were looking and I had a practice and our overhead was high. So like this practice, they don't love to like look at numbers. They have an amazing CPA. Like I will say we do look at numbers, but they're kind of like, yeah, carry it. We'll just like out produce our problems a little bit. And that's fine. Like anybody can have that. But I said, Hey,   Mark Rasmussen (03:17) Alright.   Kiera Dent (03:21) Your credit card fees are really high. think that they were honestly like 10%. And I'm like, is that really true? Like that just seems outlandish. And they said, well, Kiera, we're in a contract. Mark, do you want to throw up with contracts? Tell me about credit card contracts.   Mark Rasmussen (03:33) Oh, I hate contracts. I hate contracts   like really in anything in my life. I don't know. So yeah, but that's, it's just crazy. The industry for the longest time has like felt the need to like lock these business owners and not just Dennis, but business owners in like these typically it's like three year contracts. And then, you know, they'll have like termination fees. And so they take advantage of that. And like you were saying, I talked to so many practices are like, Oh, I'm paying X and you know, they were paying X the first month that they signed up.   And then they didn't look at it, like you said, and then six months later, eight months later, the processor started like nudging it up, nudging it up, nudging it up. And to the point where when you look at what their rates are, you know, two years from when they signed up, it's like almost 180 degrees difference. So yeah, please you guys out there, please make sure you stay on your credit card processing. Look at those month end statements. Look at, you know, what is being nudged up because   Kiera Dent (04:19) Yeah.   Mark Rasmussen (04:28) You know, they'll just slip it in a little statement message. They're not forthcoming about it. I promise you they're not like, shooting you multiple emails or calling you and be like, hey, we're going to increase your rate. No, no, no, no, no. They're going to slip it under the table and hope that you never pay attention to it, which is really what happens because you guys are all busy. You guys are all doing amazing care on patients and you're not paying attention to that. That's the reality.   Kiera Dent (04:49) And it's creepy to me because it's also done on things that don't make sense. Like I feel like reading a credit card statement with what they're charging is like reading very highly processed foods. And I'm like, I have no clue what 90 % of these words are. And I feel like it's the same thing when you come to a credit card statement. And so back to this practice, what we did, there's two case studies I wanted to bring to the table today that are my own personal clients that I've referred over to Moolah that I signed up with Moolah. So this practice, again, overhead, let's out produce our problems.   Mark Rasmussen (05:00) That's a good comparison, I like that.   Kiera Dent (05:18) And it was wild because the first month they switched to Moolah, their CPA sent a letter to all of us and said like, hey, what'd you do? Did you switch credit card companies? Your fees are so much lower. Like that fast first month drop down. So we went from about a 10 % fee on what they're producing and collecting to then dropping it down to this 2.89 to 2.39, depending upon if card was present or not, which is super awesome also because then you can get cards.   Mark Rasmussen (05:28) guys.   Kiera Dent (05:44) on auto renew, like on just processing internally and you don't have to, like you can have cards present or not present within the practice, which is so awesome. ⁓ But I was shocked like that fast. And then another practice that we brought to Moolah, they were locked in with another credit card company. And so I didn't know you couldn't do this, Mark. So this was like rookie mistake on me. Like I was, I'm scrappy and I thought, well, okay, fine. You guys are in a contract. So.   just stop processing through that processor, switch everything over to Moolah. Well, you know this Mark and I was rookie so you know what happens. Do you know what happens with those companies?   Mark Rasmussen (06:21) No,   listen, I said that a lot too because technically, really, if the practice is in a contract, and I've said that before, you probably have these miscellaneous junk fees, these monthly minimums that are gonna hit maybe 20, $30 a month. But even if you're paying that minimum and you saved thousands over here, who cares? Pay that minimum, just write that contract out. What happened here in this scenario? Okay.   Kiera Dent (06:44) That was exactly what I said too. So   that's what, cause I was like, why not? I thought the exact same thing. I'm like, okay, if we're looking at, you're able to save 3%, 4 % like higher amounts and we're processing, even if you're processing a hundred thousand or 200,000, like that extra two, 3 % do the math. Like that's surely going to offset the cost. Well, what happened is we actually did that. So a client signed up with you guys. They did that. And we got a letter from the other processor saying,   Mark Rasmussen (06:54) Yeah.   Kiera Dent (07:11) that, we have a minimum and if we don't hit it, it was going to be substantial and to get out of contract, it was going to cost us a thousand dollars. So we literally said, fine, take the thousand dollars because we'd already saved that much through Moolah's savings to be able to like, we're just like, like it's a done deal. Like they were trying to threaten them with this thousand dollar fee, but we were like, that's so minimal to get us out of this contract based on how much we were saving. Now this practice was processing a decent chunk.   Mark Rasmussen (07:32) Right. Right.   Kiera Dent (07:38) But I think even if you're processing like 70,000, 80,000, that one, 2 % stacks up. Like it's insane how much we pay in credit card fees. So those are like the two that I wanted to bring to the, like I said, this is why I have a crush because I hate credit card fees so much. And that's going to lead into our next topic. But Mark, anything you want to add? Cause these were two cases that I've watched since we last met.   Mark Rasmussen (07:45) yeah.   I love that.   Kiera Dent (08:00) ⁓ I'm constantly on the prowl for cheaper people. I love that you guys don't charge for the terminals. You have it set up the next day. There's no contracts. Like that's where I said, like it's your new favorite, like credit card processing. You don't increase the fees. You give our clients reduced rates. If you have multi locations, you guys also take care of those practices. Like it's amazing what you guys do. So that's my like pitch for Moolah, but if you want to add anything else.   Mark Rasmussen (08:22) I love that. wanted to, because you just   like rang a memory. So what you were referring to in that practice, right, where like, okay, you can't just skate by and just pay the minimum, right? Or they were gonna hit him with his fee. Well, another thing I'm gonna tell your listeners out there is, listen, if you don't go with Moolah, great, do your homework. But one thing to look out that I've seen in contracts, which is crazy, is that sometimes you'll see a contract, all right, if you cancel early, it's like a 350 termination fee. Okay, fine.   but I've seen others out there where the processor says they try to enforce liquidated damages. So the processor will say, oh, we've been making, you're in a three year contract, on average we're making like, whatever, $500 a month on your processing. If you leave us now, it's not early termination fee, we're gonna calculate that $500 for the remaining 16, 17 months and they hit you with this liquidated damages thing, crazy. So just be on the lookout for that. If you're doing anywhere that's a contract,   Kiera Dent (08:57) No.   Mark Rasmussen (09:20) Look out for liquidated damages, that's no bueno, but better yet, find somebody that's just not gonna put you in a contract. Much easier.   Kiera Dent (09:26) Yeah. And   also like, okay, Mark, help me understand. And maybe you don't know because you guys don't do this and that's okay. But to me, it feels really funny that I signed a contract with them and there's got to be something in the fine print because I'm like, how did they go from what they told me to being able to add all these extra surcharges later on and increase it when we're in a contract?   Mark Rasmussen (09:43) for sure it's in the fine print.   yeah. It says that any, it basically says that any time at our discretion with 30 days notice, we can make an adjustment to any of your pre-schedule. And so they'll just do that. And then they'll just put a little message, you know, really small font in whatever kind of notification. And you know, in their minds, right? All right, well, we checked off the box. It's super shady. It sucks, but it's, you know, it's out there. Yeah.   Kiera Dent (10:05) Yeah, it is what it is. And I would say   they'll like look at it because two clients that were in contract, we were able to send over every person that I've sent to you guys have just loved who you are, that it's easy, that it's fast, that it's the cheapest processing. And there's a few other features that I think we should talk about. I feel like I'm on like a Moolah sales pitch right now. Like I'm truly not. I just get giddy. Like if you guys hear me talk about Swell,   Mark Rasmussen (10:27) Ha   Kiera Dent (10:30) was Zeke and Google reviews. I have a crush on Swell. They just do Google reviews better than anyone else. And right now, Moolah for sure, you guys are taking the cake on being able to do credit card processing better than any other company that I've come across, which I think is amazing. And so something else that I think is ratcheting fees on practices when we're looking for some of these cashflow leaks is on membership plans. Now, I'm a huge proponent of membership plans. I also think with the economy, with where insurance is reimbursing, ⁓ people are starting to look at like   should we be going out of network? And my big proposal is, hey, yeah, of course, if you want to do that rock on, membership plans really can help with that. But ⁓ there are some membership companies that actually charge pretty outlandish fees. I never wanted to pay for that. I was scrappy in a practice. So what I did is I just charged the patient an annual fee. Well, that was like eight years ago that I was charging an annual fee. And I think you look at today's world, no one wants an annual fee anymore. They just want like a monthly fee and they want it to be low.   Mark Rasmussen (11:02) for   Right. Right.   Kiera Dent (11:28) But managing that is nonsense on my own paying for it. And Moolah, like I've heard through the grapevine, you guys are doing something with membership fees. Can we talk about the membership plans? Talk about how you guys do this. Is it easier? Is it something we can do? Because I think membership plans have to come into play with the insurance situation that offices are in. And also possibly a cash leak if you're paying for heavy management fees on your membership plans.   Mark Rasmussen (11:37) Yeah, yeah, absolutely.   Yeah. So listen, membership discount plans. I've since I've been, I've only been in the industry, you know, dental industry for about four years now. And every year I feel like it's getting traction. More practices are asking about us. I have practices that are doing demos with us and they're like, Hey, I'm doing this demo is driving it because I heard you guys do, you know, membership, discount plan management. And so yes, the answer is we do. ⁓   And as you were looking to, there's a lot of great vendors in this space that just do that, right? And I'm not going to name any names, but there's a lot of great vendors, but they're not inexpensive. Like, you know, there's some decent SAS fees and then you pay per patient enrollment. ⁓ And so when it's, you know, when you look at the net net and you're like, okay, is this really making sense? So what's nice is that we have complete membership discount plan management built into the platform. You can create all your plans. ⁓ You can easily onboard the patient into the system.   Kiera Dent (12:21) Mm-hmm.   Yeah.   Mark Rasmussen (12:48) whether the patient wants to go monthly or annual, like you said, you were doing annual and a lot of the practices that I run into have historically been doing it annually, right? Because to think about billing it on a monthly basis has you like pulling your hair out. But the reality is that the patients and the consumers in the world that we live in, ⁓ everybody looks at whatever they're gonna bring into their life, whether it's a Netflix subscription or it's a car payment or it's anything else, everybody kind of looks at at a monthly basis.   Kiera Dent (13:02) Too hard.   Mark Rasmussen (13:17) And so that is what you want to be delivering. And so with the Moolah platform, you can absolutely manage an in-house membership discount plan and offer both annual and monthly options and truly set it and forget it. Not have to think about it. The system's going to run. The system's going to automatically post that payment into the ledger. In open dental, we even go a step further where when you enroll the patient into the membership, not only are we handling the billing element of it,   But we're also going into the PMS and we're associating that patient to that membership discount plan and keeping track. You know, that's what's really doing all the heavy lifting of keeping track of whatever the one free cleaning of the 10 % off services. And we keep that in lockstep. So if there was like a billing issue, we automatically disassociate the patient from the plan to really just kind of make it pain free. you know, membership discount plans are phenomenal. It's a win win for patients and practice. First of all, it brings some really great reoccurring   Kiera Dent (13:51) Mm-hmm.   Mm-hmm.   Mark Rasmussen (14:14) like trackable revenue into the practice, right? Number two, it's bringing patients like butts in seats ⁓ as well. ⁓ Because the patient looks like, I'm paying $40 a month. I should use it. I should be in there. ⁓ And it's bringing value to the patient. So it's literally just a win-win all around. I really love that for, you know, when you're looking at out of network patients ⁓ and the absolutely, you know, the platform has it built in. So you guys, please, if you're looking at discount plans, memberships,   I encourage you to look at some of the other great vendors out there and then come take a look at us last and see like the value that you get that's included.   Kiera Dent (14:49) That's awesome. Yeah. And again, like there are so many great people out there that are doing it. I just feel, ⁓ when I heard that you guys were doing membership plans, I was like, well, it kind of makes sense because you're already processing credit cards. Like you're already doing the processing. So now something else that is doing a processing is in my processor, into my software, which I just, that was so incredibly clever. And, ⁓ like again, I had another client who, who scoped you against other companies and they were like, gosh, like there's no fees.   Mark Rasmussen (15:03) Great.   Kiera Dent (15:17) compared to other companies with moolah. So that was something I was really excited about. I'm big on just, it's like my insurance. I've been with State Farm forever. And Jason and I giggled, we're like, we need to go and actually like assess and make sure that we're truly getting the best plans. And so I just think like it's good to periodically go and assess and make sure our credit card fees, what they were when we set up.   our membership plans making sense? Is it time to look to possibly renegotiate some certain things? And again, I'm not here to propose one company over another. Like Mark said, do your homework, figure out what's best because there's so many great companies out there. I just really love when it's simple and easy. And that's something I love about you guys, Mark, you guys have the fact that we can send patient statements and like have payments online and they can pay it all times of the day. Like just that alone boosts offices, collections with Moulin. So Mark, I want to go into a dicey topic with you though.   because this one's hot. We had it in our in-person ⁓ doctor and leadership mastermind when we were in Arizona and I loved it. It was like a hot, hot topic and heads up like this might be awkward for you. I don't think it will because of who you are, but there's the question of, and it was hot, like the room was split of people who were pro and con. So the question is with credit card fees being as much as they were, we talked about at the beginning, like ways that we can reduce it.   Mark Rasmussen (16:10) Let's do it.   I know, I wanna hear what the feedback was, because I know where you're going.   Kiera Dent (16:40) Then we talked about reducing membership plans. Now there's a question of, should we actually charge patients the credit card fees? Like this is becoming really popular and I don't blame businesses because inflation's high, labor is higher. So now we're trying to figure out like where could we cut? And so people are like, well, sweet, we're just gonna pass on the credit card fees to our patients. And the room was spicy. There was like people that were so pro and people that like literally people were bristly and it was a...   Mark Rasmussen (17:05) Yeah.   Kiera Dent (17:06) It was quite interesting. So your credit card company, which is where I feel like it's a little awkward to ask you this question, but I want to know, we pro, are we con? Should we charge the patients from your perspective? We're in 2025. So many companies do this. Should people be charging patients the credit card fee? Should they just raise their fees and bake it in? Like, what are your thoughts on this? Because my room was 50 50 split. And I will tell you some of the feedback if you want to hear it, cause it was quite interesting.   Mark Rasmussen (17:13) Yeah.   Okay, okay.   I do. Okay, so the first   thing I want to point out is I expect you to say that the room is split, right? Like half of them are like, yeah, absolutely. You know, I'm not paying for my patients' reward points. And I think the other half of the room was like, yeah, but I'm worried about the optics. Does it look like we're trying to be cheesy or nickel and diming our patients, right? Those are the two ends that are battling each other. The interesting thing is that this hot topic, ⁓ if you would have asked that just three years ago,   Kiera Dent (17:38) Mm-hmm.   Mm-hmm. No.   Mark Rasmussen (18:01) it wouldn't have been 50 50. It   would have been like 80 90 % saying no way and 10 % made me do it. So the trend is is like it is going right and two or three years from now I have a feeling it's going to be like 80 % are doing it and 20 % are not doing it. So the cat is out of the bag. Let's just get that you know right out there in the open. What do I think about it? I'm to be super Switzerland about this and I'm going to say that I think   Kiera Dent (18:06) Agreed. 100 % agree.   I would agree with you.   Remember he's   a credit card processing company.   Mark Rasmussen (18:31) Well,   no, I'm going to say that I think that as a vendor who delivers credit card processing service, I think that I should enable our practices to make that choice for themselves. I think whatever you think you should do for your practice, I want to support it. So if you don't want to do surcharging, great, we love that. If you do want to do surcharging, great, I love that. I just want to give the tools to the practice so they can make that decision. Now, aside what I think about it,   It's a very interesting topic to talk about. Well, what is the net result? I like, all right, how does it work? What does it save? Let's get into it if I may. Okay, so there's a couple ways. There is absolutely there. There is, and there's a couple flavors to this. There's a couple flavors to this. ⁓ there, the, the, what that we do, let me talk about that first. So what we do is what's referred to as compliance surcharging and with compliance surcharging, what is, what you're doing is that   Kiera Dent (19:06) I agree. Cause like, are there rules around it? Like, you actually have to do anything? Okay. I have no idea. Okay.   Mark Rasmussen (19:28) When a customer's paying you with a credit card, the system, system, I'll just speak to our system, most others are similar, but when a patient is paying you, whether it's in practice on the device or whether you sent a text to pay or it's an online payment, our system automatically, real time, looks at the number that the patient put in or used on the terminal. And within a half a second, we're looking back at the credit card network before we even charge it, and we say, is this a credit or is this a debit? If the patient is paying with a credit card,   We then pop on the screen, either on their mobile device or on the terminal, we say, hey, we see you're using a credit card. We're going to add 2.99 % as a fee to you for using a credit card. If you want to use a debit card, you will avoid that fee. So in Compliance Surcharging, what I really like about that is that you're not charging us fee across debit and credit, right? You're still giving your patient the convenience of being able to pay with plastic.   Kiera Dent (20:19) Mm-hmm. Mm-hmm.   Mark Rasmussen (20:25) and still use a debit card because the reality is if you have a credit card in your wallet, there's probably 99 % chance you've got a Visa debit card in your wallet as well. And so you're not pulling away that convenience of them being able to pay plastic and just saying, hey, if you want to avoid that fee, pay cash or check. That's kind of archaic. So with compliance surcharging, you are going to offload your credit card fees to the patient, only the credit card fees. When they pay with a debit card, you will still pay for that, okay?   Kiera Dent (20:43) I agree.   Mark Rasmussen (20:55) With doing that with Moolah, if you're going to pay the debit fee and not pay the credit card fee, we see that the overall net effective rate for the practice ends up being below 1%. It ends up being like, I'm going to throw out a weird term that people are going, what the heck is that? It's usually going to be around 75 or 80 basis points. About three quarters of 1 % is going to be your net overall cost, which is huge savings, right? Huge savings.   Kiera Dent (21:07) No.   Crazy, like insane. Just do   some math. If you did a million dollars and you were able to basically save, gosh, so much.   Mark Rasmussen (21:28) No, let's just say,   the reality is you're probably saving one and a half percent. So on a million dollar practice, that practice is gonna put about $15,000 back to their bottom line. Like, and that's it, and it was painless. And you're still not really, yeah, exactly.   Kiera Dent (21:37) Exactly.   And that's also for payments you're already collecting. Like this is already   money we're collecting, we just get to keep more of it rather than having the credit card processing fee.   Mark Rasmussen (21:47) Yes.   And it doesn't need to like, you know, break brain cells for you to try and figure it out. Like the system is going to automatically calculate it. We're going to organize it. ⁓ It's just, it's painless. We're handling it in the PMS correctly. listen, the savings cannot be ignored. Like we talked about the cats out of the bag. You're going to see more businesses across more different verticals. ⁓ And the reality is   We've all been around it for a long, long time, right? Who's been doing it forever? Gas stations, right? We've seen it on there. Cash credit, right? That's been there forever. And we're all used to it. And you also typically see a lot when you're dealing with like state or federal agencies, you ever gone on and make an online tax payment, they usually charge a fee there. So it's just now getting more, you know, ⁓ rolling out. Yeah.   Kiera Dent (22:40) Nail salons for the girls out there. We all know the   nail salons. They'll say like, it's a 3 % charge if you use credit card. I'm like, here's your cash. Like it's clever. They push us to what they want.   Mark Rasmussen (22:49) Yeah, yeah. Yeah, yeah.   So it is listen. So I, I believe in delivering the technology to our clients, I don't have an opinion one way or the other, whatever you feel is good. I will tell you though that I think a lot of practices, especially on the on the one half of the room that are like against it. I think what we're finding is that people are not pushing back as much as   you think they are because consumers are just getting used to it. And again, the fact that at least with our practices, you're still giving your patient the ability to have that convenience and pay with a debit card and not have the fee. If they were doing like the model where they call it, know, cash discount, where you're going to hit the debit card and you're going to hit the credit card, I think you get more pushback on that, but you're still giving that convenience. So yeah, I'm a fan of it. We get, like I said, more and more requests of it. ⁓   It's not going anywhere. yeah, we're here to support your practice. If you guys want to try it out, try it out and listen, here's the thing.   Kiera Dent (23:50) Yeah.   How does it work in practice   though? Like, so someone's standing in front of me at a terminal, I'm collecting money in person. How does this work? Because it's not gonna pop up on my like treatment plan that I just gave them or on my ledger. So how do I do that?   Mark Rasmussen (24:00) Yeah. Yeah. Yeah. Yeah.   It'll pop up on the terminal.   so first thing we do, we give the practices, ⁓ you know, some template messaging and they'll just want to put up something by the front desk. And it says something to the effect of that, you know, this office adds a surcharge when using a credit card, ⁓ not beyond, you know, what our costs are, right? This is not a money, additional money revenue is trying to like, you know, make arbitrage between costs and no, I'm only going to pass off. And so.   Kiera Dent (24:32) Great.   Mark Rasmussen (24:35) the patient is aware of it, they've seen it, and then when they go to use it on the terminal, if they're in practice, when they go to run the credit card, it will pop up on the screen and your team can just show it to the patient, they'll see it, that it's adding it because they're using the credit card. And it'll give them an option if they want to accept it or if they want to back out of it and try again with a debit card and avoid the fee, really easy.   Kiera Dent (24:58) Okay, that's actually really helpful. And now I have a question because I don't know this. How does this work? Because technically the practice is collecting more money, right? Like we are taking the fee plus the credit card fee. ⁓   Mark Rasmussen (25:10) Let's say it's $100 and let's just say we're   adding that surcharge so now it's $103. Okay? Yeah. Yeah.   Kiera Dent (25:14) Right, so that's $3 more per $100 transaction. But   does that impact them in tax? I would think no, because credit card companies still charging us the 3%. Like, how does this work? Are you following what I'm saying? how does this impact you?   Mark Rasmussen (25:26) Yeah, I do. So you   don't have anything else to like, you know, break your brain on that. Our system, first of all, will break out the surcharge in the reporting. Okay. So it's really clean. Furthermore, the addition, the $103, right, like the customer got charged, the patient got charged $103. But our system automatically calculates it, that you have a fee of 3 % and that you surcharge the patient 3%. So the practice is still just going to get the full $100.   Kiera Dent (25:36) Mm-hmm.   Mm-hmm.   Mark Rasmussen (25:56) It's as if they took a cash payment. So it's easy for them. They're not getting 10.99 at the $103, so to speak. It's just still truly only taking $100, which is great.   Kiera Dent (25:57) Gotcha. Okay.   Mm-hmm. ⁓   Yeah, because that's what   I was curious like, and like some things have sales tax. So didn't know like surcharges, do they get taxed differently or is it just like accepting cash, same thing for a practice? Okay. Now, so that's really helpful. And that helps me see on the ledger. So are you guys synced into the PMS for it to say, because like if my ledger says a hundred dollars, but I'm now doing 3 % surcharge on it.   Mark Rasmussen (26:18) Exactly, total amount, total amount, yeah.   Yes.   Kiera Dent (26:35) I'm going to be posting $103. How do I make sure that all of my ledgers match up?   Mark Rasmussen (26:40) So   we'll post $100 in the ledger, okay? And then we'll have a procedure code for the surcharge. And then we'll also have an offsetting so that it doesn't mess up your balance. So you can easily run reports based on the procedure code. I can see what my surcharge is, but it's not messing up and showing that, I took in $103 on this $100 transaction. So your ledger is gonna stay nice and clean.   and not be a nightmare, 100%.   Kiera Dent (27:10) Okay,   because that's I was like, Oh, great. Because there was another office that I heard about. And Mark, I'm just curious about your opinion on this. And then we're gonna get back to this like spicy and thanks for walking through this. There was another practice, I've literally never heard of this before. So I'm curious if you have or if you recommend or don't this practice. So let's say a patient, the total is $100, they pay the $100, the practice literally posted on the ledger.   Mark Rasmussen (27:28) Mm-hmm.   Kiera Dent (27:38) instead of being $100 because now they lost $3, they posted $97 on the ledger and they were taking out the surcharge. Have you ever heard of that? Because I had never heard it. I was, do you recommend that? Because I've never recommended that, right? And I think as a patient, I'd feel really angry though. no, I gave you 100 bucks, but you gave me 97. Like I would just.   Mark Rasmussen (27:48) I haven't.   That seems wonky. Yeah.   Right. Or   continue that on. How about now all of a sudden a week later you go to refund it and we're we're refunding you 97. You're like, no, no, no, I paid you 100. It's gonna be messed up in so many levels.   Kiera Dent (28:09) Right. I was just curious.   I was like, I mean, maybe I'm archaic on how I do this. I used to just do it that way and then accept that that would just be a cost on my PNL. But now there's a way for you to actually offset it with the process. So my question is going back to that, that's actually helpful. Thank you. So if you're doing that, definitely recommend not doing that anymore. ⁓ But I was like, Hey, I've never heard of this. Maybe that is the right way to do the accounting on it. But it felt very messy to me. Now,   Do we as the practice need to put in the surcharge as that procedure code when we're charging that out or does Moolah automatically sync it in and put the surcharge of the procedure code?   Mark Rasmussen (28:48) We have, yeah,   automatically done. There's nothing for you to do. Yeah. So during onboarding, we will set up, we will work with the practice, obviously. We'll make sure that we have a procedure code set up for them. And so during the onboarding, we'll have that so that when you do run a surcharge transaction like that, there's nothing you need to do. It'll all be handled in the ledger correctly.   Kiera Dent (28:51) Amazing. I love it. This is why I said I have a preference on you.   and you're in all softwares. What softwares does Moolah sink into?   Mark Rasmussen (29:10) Yes, so ⁓ Open Dental, ⁓ Dentrix, G7, and ⁓ newer server-based, not Ascend. And we're actually going to be ⁓ releasing, finally, this has been a long time coming, we're finally going live with Eagle Soft ⁓ Beta at end of next week. So Open Dental, Dentrix, and Eagle Soft. Yeah.   Kiera Dent (29:28) Awesome.   That's awesome. Okay, very cool. And   then if you're not in one of those and you can just obviously add this in, it wouldn't be automatically synced. And I think like of those ones though, huge win this way. Okay, now we'll go back to the spicy. I will tell you guys how the room was divided. The room was divided, I'll be right. The do it, don't do it. And then the like, there's a middle ground, which I thought the middle ground was kind of convenient. ⁓ There wasn't, but I did see people like it. I did feel like it was like,   Mark Rasmussen (29:45) Yes.   Was there any physical fighting going on? Okay.   Kiera Dent (30:00) like politics and religion status. Like it was like very cut through the room. I do agree with you. And that's what I said. I was like, you guys, this 2025, this is going to take place in the future and it will be very common. just, think our early adopters going to stay or not. It's your choice. Um, I've always been of the opinion like, no, just bake it into your fee. And now I'm like, well, everybody's starting to charge for it. Like, why not? Um, so it was don't charge for it now. Another was like, no, put it in. People are doing it anyway. And the middle ground, which I thought was   Mark Rasmussen (30:02) Right. Right, right, right.   Kiera Dent (30:30) of a good way to do it is in person. They didn't charge a fee, but any of their online statements, they did charge a fee because they said most people who pay online know there's usually a service fee associated with it. So I thought that was kind of a, an easy way. If you guys are looking for a navigation through it. ⁓ but I think like, honestly, it's just like anything else, train your patients if you want to, but don't feel like you have to, I think it'd just be something to consider. So, but again,   Like get the reduction, like if nothing else, like switch to a processor that's going to be reduced fees anyway. So even if you want to continue offering it, you're still saving on that. Mark, I have one last thing that I wanted to dive into. I'm hearing from a lot of like integrated softwares. So like dental Intel and Flex and some of these other ones that literally make practice lives easier. They're having processors in there that are just integrated right into that. They're using it all the time.   Mark Rasmussen (31:20) Yeah.   Kiera Dent (31:25) How does Moolah play in those worlds? Like, do you get the same pricing? Do we not get the same pricing? Are some of those better because they're already bundled in? Again, I'm putting you on like really awkward topics, but I just want to know. I want to know how does this work.   Mark Rasmussen (31:35) No, no, not at all. So listen, you mentioned Flex. We   love Flex, okay? I love Flex, not just because, yes, they're a partner of ours, right? And yes, your Mool account works beautifully and integrated with Flex. But I love Flex just because I think they're like cut from the same cloth that we are. Like we just, at the end of the day, we want to over-deliver, right? We want to over-deliver, whether it's technology, whether it's value, and they have that mindset. And so I love the Flex team. Full disclosure.   ⁓ And so we've been an integrated partner with Flex for, gosh now, I think three years. So yeah, I think they deliver a ton of value to any open dental practice. So anybody out there for sure should check out Flex. They are amazing. Dental Intel. So we used to be, ⁓ not to bore the audience, but like we used to have an integration with Modento and then Dental Intel acquired Modento.   Kiera Dent (32:33) Yep.   Mark Rasmussen (32:33) and   then Dental Intel wanted to roll up their own integrated credit card processing. And so they have now. so, listen, ⁓ we wish Dental Intel the best, wish them well, but yeah, we're no longer integrated with Dental Intel, but yeah, Flex, we love Flex.   Kiera Dent (32:49) Okay, because I was just curious. Now, I feel if it's bundled, is this a time where offices should just be strategic? I'm not saying anyone's doing it. I haven't looked at it. So I'm not here to like cast judge or I just want to make sure offices are being smart. I would think when they're bundled or they're integrated, offices should still check even using MULA. They should still be watching their credit card statements every single month, right? Like no matter what, just to always make sure things are staying clean and also before we sign up with anybody.   Mark Rasmussen (33:08) Mm-hmm.   100%.   Kiera Dent (33:19) Like literally read the fine print and look for it. Yes. No. I from like, let's just go all the way back.   Mark Rasmussen (33:23) Yeah.   And I would always say that, you know, let's just take the Flex example. Flex has, you and I won't name anything, I'll let you guys out there, you go check it out to yourself, but there are three options. I encourage you, especially when we're talking about a vendor that you're looking at, and especially when this vendor that you're looking at revolves around your cashflow, right? Like it's a pretty integral part of a vendor that you're bringing into your ecosystem. call them, talk to them.   Kiera Dent (33:46) Mm-hmm.   Mark Rasmussen (33:54) Call in the middle of the day. Do they pick up the phone? Do they answer? Can you talk to somebody very easily? Like really pop the hood and take a look at who you're going to get in and do business with, especially when it's, you know, that vendor is like controlling your cash flow on a daily basis. So yes, please you guys out there, do your homework, look at the agreements, ask questions, and see what's right for you. Yeah.   Kiera Dent (34:10) Yeah.   That's awesome. just, again,   I wanted to like go into it because these are things I'm hearing. I'm hearing people say like, this seamlessly integrates. I know you seamlessly integrate. I know you guys are constantly working to refine, to get into more and more practice management softwares to make it easier. Just Mark, as we wrap up, like this has been fun. I love the like, thanks for going into some of the spices with me. ⁓ But just as a quick rundown, like what are some of the features that Moola does? We talked about the membership plans. We did talk about that Dental A Team clients get 10 % basis points less for card present or card not present.   Mark Rasmussen (34:33) Always is.   Yep.   Kiera Dent (34:47) Which to me that alone, I would just look into it and see, like I said, two clients literally saved money by like dumping their contracts and moving over, which I think to me, like before I can have a crush on a company, I test them pretty heavily. So to see the proof in the pudding, I was so just elated and it made me even like you guys more. But what else does Moola do? Because I know you guys do a lot of other things that just make life easy.   Mark Rasmussen (35:05) I love that. yeah, yeah. So   at the end of the day, we do a lot, but it's all payment related and will always be payment related, right? So we're focused on being like, we try to be like the end all be all payment solution for dentists. And so when you look at like, what does a dental office need from a payment perspective, ⁓ it's in practice payments, right? So we provide you guys the physical devices. So   No more having to buy rent or lease those terminals. We're going to include them. you know, not only, yeah, they're wireless. Yeah, they're really cool. Aesthetically, they look really good. Yeah. And, and here's the other great part too, that I think it's kind of underrated ⁓ is of course, not only did we include them. the practice didn't need to buy them, but like normally, you know, with our peers, you have to buy these devices and then you buy them and then it's like one year warranty, right? And then like Murphy's law always kicks in.   Kiera Dent (35:37) They're awesome too. They're portable. They can go back to the hygiene operatories. It's amazing. So your hygienist can take it. Like they're awesome. It's so great.   Mark Rasmussen (36:01) like it loves to do. like, okay, month 14, the device just, you know, went out on you. And then you're gonna sorry, you got to buy another five $600 device with mula you guys will literally never have hardware expense ever because we give them to you on the front end. And we will warranty them forever. As long as you're with us. I don't care four or five, six years. If there's new devices that come out and your guys age out, we're going to replace them. Even if you drop it off the counter and crack the screen.   We don't care, we're gonna replace it for you. There's no fear or premium. So, in practice payments, we have you covered there from a technology standpoint as well as a hardware standpoint. Moving on, there's also, have the ability to, like you were talking about earlier, store patient cards securely tokenized. Nothing's ever touching the practices servers. It's all on our servers, but it's giving you the convenience of having those stored cards for the patient. You can have as many stored cards as you want. You can even send a request to the patient.   before their appointment and the patient from easily from home from their mobile device could add their credit card. And so when they come in, it's already stored and it's available to use. So stored cards, yeah, yeah, yeah.   Kiera Dent (37:07) With that, can I ask, do you guys have   the compliance paperwork? Is there anything you have to do to get a patient to have a stored credit card that we can run for future payments? once insurance pays, because I know that's a big thing of storing cards on file, do you have anything with that? Because I know that this is a zone.   Mark Rasmussen (37:23) Yep. What I...   Yeah, no. So it's very obvious as far as the process of the patient adding the card. Like when you send the message, it says, hey, would you like to securely store your card on file? Right? Beyond that, what I've seen some practices do is just they'll just include it in their overall like new patient intake forms and kind of include it in their terms of service of that. Hey, listen, if you want to store a card on file with us, you can. And you allow, once you store a card, you're giving us the authorization to utilize that card.   Kiera Dent (37:35) Mm-hmm.   Mark Rasmussen (37:51) for other future balances. As simple as that, that's all you need to do.   Kiera Dent (37:54) which is so smart you   guys think about it. This is where so many other industries do this. They have a card on file. I mean, I go to the spa, my cards on file, they run that card when I'm gone, like I authorize it to happen. So they never out of money. They're never chasing money down. Like it just to me makes so much more sense of a way to process.   Mark Rasmussen (38:12) Can you imagine if   Netflix or all the other subscriptions, if they had to wait for a payment every month and wait, come on, no. Subscription is the way, 100%. So, okay, so store card on file they get. The other thing they get is the ability to create and manage in-house payment plans. And of course, automatically post those payments to the ledger. We have some great things where if the payment fails, right? They're into the plan for three months and all of sudden the July payment fails.   Kiera Dent (38:18) No. No.   Yeah.   Mark Rasmussen (38:41) our system will automatically notify the practice, notify the patient, and what's cool is that the software will allow the patient to self-administer and fix it. So the software is not telling the patient, your card failed, call the front desk. No, we're gonna save a phone call there. The software will allow the patient to tell the software, okay, either A, try to charge that card again, or B, they can actually upload a new card on file.   So the cool stat on that is that in failed transactions in our payment plans, we see patients solving it between themselves and software within the first 24 hours at a rate of over 80%, which is huge. So payment plans, and then we talked about earlier, you also get the ability to manage any of your in-house membership or discount plans. ⁓ We have the collecting on a balance when the patient is out of practice, ⁓ sending a payment request either   Kiera Dent (39:20) Holy cow, it's amazing.   Mark Rasmussen (39:37) allocated or unallocated payment request can attach a statement. ⁓ We also have the ability to host a payment page on their website. So if you want to put a little navigation, click here to make an online after hours payment, we'll host that page for the practice. ⁓ So yeah, we really kind of just looked at it a full circle of like, where are all the payment touch points that our practice is dealing with, and just trying to deliver these really amazing tools. And again, as you know, our model.   ⁓ There's never any monthly fees. There's never any set up fees. There's never any annual fees ⁓ All there are these two simple flat rates and again, you can cancel it anytime you want never locked in anything   Kiera Dent (40:18) That's awesome. Mark, I appreciate this so much. How do people, like know they just connect with you, schedule a demo. You guys will look at their credit card processing, see how you guys can fix it. How do they connect with you specifically if they're interested? And specifically The Dental A Team, The Dental A Team, perks.   Mark Rasmussen (40:33) I would recommend and maybe we can list this in the podcast, but there will be a specific Moolah URL. It's like forward slash The Dental A Team They should go there and then they can schedule a demo. And then if they go there, then we're going to know it came from you guys. That way we can get them that 10 basis point savings forever. So just schedule a demo with us and no pressure. We're like the most like   the least salesy organization I think that you guys will ever run into. All we wanna do is inform you. We wanna show you what we have. We're not for everybody. ⁓ But assuming that you guys love what you see, we encourage you to try us out and check us out and see if we're gonna be a great fit for your practice.   Kiera Dent (41:13) Yeah, for sure. You guys, honestly, I love Moolah They're incredible. So on our website, we will link it. So the way you get to Moolah, it's on our website, TheDentalATeam.com. And then you can click on the About Partnerships Mulas right there. ⁓ And the actual, like if you guys want our direct link here, it would be TheDentalATeam.com slash partnerships slash Moolah. And that should take you right to Moolah's page. It's also mula.cc slash partners.   So that helps you guys will also link that in the show notes mark. I appreciate you guys so much Things are being on the podcast things are going through the spicy with me. I appreciate you so much   Mark Rasmussen (41:52) Any time, love you guys, you guys are the best and ⁓ have a great rest of day.   Kiera Dent (41:58) Hey, you too, for all of you listening. Thanks for listening and we'll catch you next time on The Dental A Team Podcast.  

On this episode of Vitality Radio, Jared welcomes his favorite guest of all time—his wife Jen—for a deep dive into her personal supplement and body care routine for women's health and vitality. Jen shares the top formulas that have made the biggest difference in her hormone balance, emotional well-being, skin health, and fitness recovery. She also shares some of the things that have been supportive for her teen daughters. From PMS through menopause, this episode is packed with real-life insights, clinically backed ingredients, and a woman's perspective on navigating natural wellness in every life stage.Jen's Favorite Products for Women's VitalityAdditional Information:#303: Collagen, How We Make It, Why We Need It, and How to Build More With Silica#478: The Role of Collagen in Joint and Bone Health with Richard Passwater#446: Your Castor Oil User's Guide#503: Castor Oil - A Timeless Remedy for Modern Wellness with Queen of the Thrones#408: Creatine for More Than Muscle - Mitochondria, Brain, Heart, Gut, Skin Health, and More!Visit the podcast website here: VitalityRadio.comYou can follow @vitalitynutritionbountiful and @vitalityradio on Instagram, or Vitality Radio and Vitality Nutrition on Facebook. Join us also in the Vitality Radio Podcast Listener Community on Facebook. Shop the products that Jared mentions at vitalitynutrition.com. Let us know your thoughts about this episode using the hashtag #vitalityradio and please rate and review us on Apple Podcasts. Thank you!Just a reminder that this podcast is for educational purposes only. The FDA has not evaluated the podcast. The information is not intended to diagnose, treat, cure, or prevent any disease. The advice given is not intended to replace the advice of your medical professional.

It's day 3 of the Hormone Real Talk Bootcamp - if you've ever found yourself feeling more anxious, angry, sad, or all of the above before your period, then you need to tune in to hear WHY PMS is affecting you and what you can do to have stable moods all month long. In this episode I share some of the most causes of PMS symptoms – like estrogen dominance – as well as less common conditions such as changes in the GABA response in the body due to progesterone.Rather than just masking symptoms, my holistic approach focuses on addressing the underlying imbalances through nourishment and lifestyle choices and that's what we talk about in the second half of this episode.Tomorrow's episode will provide more strategies for supporting metabolism, gut health, and reducing inflammation – which are key to balancing hormones long-term – so don't forget to come back tomorrow for the final day of the Hormone Real Talk Bootcamp!In this episode:What PMS and PMDD are + what's normal and what's NOTHormone imbalances that cause PMS and how to fix themA holistic approach to managing PMS and balancing hormonesSend us a text with episode feedback or ideas! (We can't respond to texts unless you include contact info but always read them)Don't forget to subscribe, share this episode, and leave a review. Your support helps us reach more women looking for answers.Disclaimer: Nothing in this podcast is to be taken as medical advice, please take informed accountability and speak to your provider before making changes to your health routine.This podcast is for women and moms to learn how to balance hormones naturally in motherhood, to have pain-free periods, increased fertility, to decrease PMS mood swings, and to increase energy without restrictive diet plans. You'll learn how to balance blood sugar, increase progesterone naturally, understand the root cause of estrogen dominance, irregular periods, PCOS, insulin resistance, hormonal acne, post birth-control syndrome, and conceive naturally. We use a pro-metabolic, whole food, root cause approach to functional women's health and focus on truly holistic health and mind-body connection.If you listen to any of the following shows, we're sure you'll like ours too! Pursuit of Wellness with Mari Llewellyn, Culture Apothecary with Alex Clark, Found My Fitness with Rhonda Patrick, Just Ingredients Podcast, Wellness Mama, The Dr Josh Axe Show, Are You Menstrual Podcast, The Model Health Show, Grounded Wellness By Primally Pure, Be Well By Kelly Leveque, The Freely Rooted Podcast with Kori Meloy, Simple Farmhouse Life with Lisa Bass

Send us a message!In this week's episode, we're joined by Matt Gurley, Director of Sales and Partner Integrations at the Lynnbrook Group, for a deep dive into the payment side of vacation rentals that most property managers overlook until it's too late.From fraud prevention to faster checkouts to smarter cash flow tools, Matt breaks down how Lynnbrook is simplifying payment processing and helping operators keep more of what they earn. With a career that started in the OTA integration trenches and evolved into leading-edge fintech, Matt brings a unique perspective on why vacation rental companies need more than just a generic payment provider.If you've ever dealt with chargebacks, payout delays, or struggled with reconciling your books, this one's for you.Key Topics Discussed:1️⃣ Why payment processing is more than just a backend task in vacation rentals2️⃣ Common blind spots property managers face when it comes to fraud and chargebacks3️⃣ How modern checkout options like Apple Pay, Pay Later, and Venmo are shaping guest expectations4️⃣ What property managers can do to protect profits and streamline payouts5️⃣ The importance of industry-specific tools for high-risk booking scenarios6️⃣ Lessons learned from OTAs, hurricanes, and helping PMs stay financially stable7️⃣ What operators should ask when choosing a payment partner8️⃣ The real cost of ignoring risk and complianceConnect with Matt:LinkedIn: https://www.linkedin.com/in/matthew-gurley-74688592/ Website: https://www.lynnbrookgroup.com/ Mention "Alex & Annie" when you sign up with Boom to get 50% off your onboarding fee and 1 month FREE: ⁠⁠⁠https://www.boomnow.com/⁠⁠Get a free Growth Hack Review and P&L Evaluation when you mention “Alex & Annie” during your discovery call with the Grand Welcome team: https://calendly.com/jessica-singer-grandwelcome/intro#vacationrentals #shorttermrentals #paymentprocessing

Welcome back to Day 2 of the Hormone Real Talk Bootcamp! If you've ever wondered why your energy is up and down and if your stress is REALLY affecting you negatively...this one is for you!In this episode, I'm sharing the link between low energy and hormone imbalances: stress. Chronic stress puts the body in "survival mode" where it prioritizes stress hormones over sex hormones, leading to issues like low progesterone. Blood sugar imbalance can also trigger cortisol spikes and leave us feeling drained.The good news is nourishment can help reset this cycle. Tune in and find out how!Still not signed up for the pop up bootcamp group? Don't miss it - You'll get to work through the action steps + takeaways from these episodes with Leisha personally AND we have giveaways only happening there! JOIN US HERE FOR FREEIn this episode:What is normal vs not in terms of ENERGYWhat good energy actually looks likeWhat happens in your body when you're under constant stress (it's not as harmless as you think)Balancing hormones naturally through nourishment and stress management can be doable even with a busy lifeSend us a text with episode feedback or ideas! (We can't respond to texts unless you include contact info but always read them)Don't forget to subscribe, share this episode, and leave a review. Your support helps us reach more women looking for answers.Disclaimer: Nothing in this podcast is to be taken as medical advice, please take informed accountability and speak to your provider before making changes to your health routine.This podcast is for women and moms to learn how to balance hormones naturally in motherhood, to have pain-free periods, increased fertility, to decrease PMS mood swings, and to increase energy without restrictive diet plans. You'll learn how to balance blood sugar, increase progesterone naturally, understand the root cause of estrogen dominance, irregular periods, PCOS, insulin resistance, hormonal acne, post birth-control syndrome, and conceive naturally. We use a pro-metabolic, whole food, root cause approach to functional women's health and focus on truly holistic health and mind-body connection.If you listen to any of the following shows, we're sure you'll like ours too! Pursuit of Wellness with Mari Llewellyn, Culture Apothecary with Alex Clark, Found My Fitness with Rhonda Patrick, Just Ingredients Podcast, Wellness Mama, The Dr Josh Axe Show, Are You Menstrual Podcast, The Model Health Show, Grounded Wellness By Primally Pure, Be Well By Kelly Leveque, The Freely Rooted Podcast with Kori Meloy, Simple Farmhouse Life with Lisa Bass

“I can't wait to come home and… fuck myself!”  “I daydream all day about fucking…myself!” “I'm counting the minutes until I can get back into bed with…myself!” “I get wet just thinking about fucking…myself!” I LOVE THIS so much. One of the things we LOVE hearing about in the journeys of our Well-F**ked All Stars is when they fall madly, passionately in love with each other.  And themselves. When they describe this smouldering fire of self-love and desire, they use the same kind of language and energy as if they were talking about the relationship with their lover: Especially from women—men seem to have an easier time and much more permission to develop a sexual relationship—read: wanking—with themselves.Many women have never put their fingers in their own vaginas. Many women think that self-pleasuring is boring and just “not for them”. Many women have no idea of the geography of their own anatomy, or what turns them on. Know thyself. The keys to the queendom are found… in your vagina. In this episode: The ultimate “love yourself first before you can find a parter”: loving and knowing your vagina5 tools for mastering self-love and orgasmsDoing Anami work alone Raising your frequency to attract a higher caliber partner in your next relationship The catharsis of vaginal orgasms: forget therapy and go f**k yourself instead Working hard at manifesting and achieving vs. getting well-f**ked and being magnetic instead The life-changing benefits of f**king the shit out of yourselfJoin your squirting, orgasmic, well-f**ked women tribe.In the Well-F**ked Woman, which is my 10-week online Salon for all things female sexual mastery, you'll receive my full tutorials on:Increasing your feminine magnetism and charismaEnlightened oral, manual and deep throating techniques to make you a champion cock whisperer The full orgasmapedia of vaginal orgasms: how to have G-Spot, cervical and squirting orgasmsSelf-pleasuring 101How to transform challenging menstruation, PMS and menopause into blissful portalsBreast massage to tone, lift and enlarge the breastsTaoist techniques to convert sexual energy into creative energy How to use your sexual energy to heal yourself and your body And much more! You can check out the free video preview series and take the quiz and find out ARE YOU UNDERF**KED?Sign up NOW for my free video series to become a Well-F**ked Woman!

Welcome to Day 1 of the Hormone Real Talk Bootcamp. This episode is an overview of how hormones work throughout your menstrual cycle - TBH you should have learned this a LONG time ago, in middle school or at least at your first OBGYN appointment.I'm going deep into common symptoms seen at different cycle phases, like increased libido and cervical fluid around ovulation, or how symptoms like PMS, cramps, and mood changes can indicate hormone imbalance – and how we can handle that naturally, aka without birth control. If you're not a newbie to this you could still learn something so stick around for a crash course refresher.Tomorrow's episode will be about how stress affects sex hormones and ways to reduce stress for long-term hormone balance - even if you don't FEEL stressed you're not going to want to miss that one because it's KEY when balancing hormones!Not in our bootcamp community group yet? Sign up here to get each episode delivered to you bright and early + action steps and personalized accountability with Leisha for the next 4 days + access to a live Zoom coaching call on Friday to get all your juicy hormone questions answered.  In this episode: How hormones work throughout a woman's cycle Hormonal changes that occur during the menstrual cycle – and how they relate to fertilityPMS symptoms you might experience in the second half of the menstrual cycle and WHY Why birth control won't fix your hormone issues – and why you should look for a holistic long-term solution insteadSend us a text with episode feedback or ideas! (We can't respond to texts unless you include contact info but always read them)Don't forget to subscribe, share this episode, and leave a review. Your support helps us reach more women looking for answers.Disclaimer: Nothing in this podcast is to be taken as medical advice, please take informed accountability and speak to your provider before making changes to your health routine.This podcast is for women and moms to learn how to balance hormones naturally in motherhood, to have pain-free periods, increased fertility, to decrease PMS mood swings, and to increase energy without restrictive diet plans. You'll learn how to balance blood sugar, increase progesterone naturally, understand the root cause of estrogen dominance, irregular periods, PCOS, insulin resistance, hormonal acne, post birth-control syndrome, and conceive naturally. We use a pro-metabolic, whole food, root cause approach to functional women's health and focus on truly holistic health and mind-body connection.If you listen to any of the following shows, we're sure you'll like ours too! Pursuit of Wellness with Mari Llewellyn, Culture Apothecary with Alex Clark, Found My Fitness with Rhonda Patrick, Just Ingredients Podcast, Wellness Mama, The Dr Josh Axe Show, Are You Menstrual Podcast, The Model Health Show, Grounded Wellness By Primally Pure, Be Well By Kelly Leveque, The Freely Rooted Podcast with Kori Meloy, Simple Farmhouse Life with Lisa Bass

Welcome back to the Dr. Kinney Show! This week, I'm joined by Carrie Chojnowski, certified gut health coach, podcast host of Thrive with Carrie, and a passionate advocate for helping women in midlife go from surviving to thriving. Carrie returns to share how our gut health is deeply connected to perimenopause symptoms—and how addressing your digestion might be the missing link to feeling better.In this candid and relatable episode, we break down why brain fog, fatigue, mood swings, bloating, and heavy periods aren't always just “hormonal” issues. Instead, they're often gut-driven symptoms—and the good news is, there's a lot you can do to get your body back into balance.In Today's Episode We Discuss:Carrie's personal story of healing her cycle by focusing on gut healthWhy symptoms like PMS, heavy periods, and breast tenderness may be signs of estrogen dominance from poor gut detoxHow stress, processed food, and motherhood impact your digestive healthThe gut-hormone connection and how imbalances in one affect the otherEveryday lifestyle tips to support gut health:Deep belly breathing before mealsHydration (with electrolytes!)Natural food-based fiber sourcesBlood sugar balancing with protein and healthy fatsWhy cutting alcohol can improve digestion, sleep, mood, and hormonal symptomsHow testing (like stool analysis or food sensitivity panels) can offer clarity when symptoms persistCarrie is an amazing resource for women in their 40s and 50s looking to regain energy, lose the bloat, and finally feel at home in their bodies. If you're navigating perimenopause or just want to improve your gut health, this episode is for you!Connect with Carrie Chojnowski:Instagram: @thrivewithcarriePodcast: Thrive with CarrieWork with Carrie at The Kinney Clinic: www.drerinkinney.comDr. Erin Kinney is a Naturopathic Doctor, coach, and speaker, who helps patients understand their bodies to regain control of their health. Each week, alongside leading health and wellness experts, Dr. Kinney shares strategies and tools for optimal body function.Tune in to the Dr. Kinney Show to reconnect with your body's wisdom and restore harmony in your life.

What separates those who win deals in today's real estate market from those who keep missing out?   In this episode, Angel welcomes back Anna Latysheva and Fernando Arias of ALFA Peak Capital for a hands-on session about underwriting multifamily real estate deals. Drawing from their experience analyzing over 300 properties across U.S. markets, Anna and Fernando break down the essential components of successful underwriting, from understanding rent comps to knowing your local tax assessor. They also highlight the importance of reliable market assumptions, building relationships with property managers and banks, and how attention to detail can make or break a deal. If you're wondering why your offers aren't landing, this conversation offers practical guidance and tools to sharpen your underwriting process and become more competitive.     [00:01 - 05:00] Starting with “Other Income” The significance of identifying "other income" as a key variable in underwriting. Why this often-overlooked line item can influence deal viability. The importance of being exposed to diverse underwriting perspectives.   [05:01 - 10:18] Meet the Founders of Alpha Peak Capital How Anna and Fernando transitioned from chemical engineers to real estate investors. The importance of mindset and community in scaling a real estate portfolio. Why real-world underwriting experience builds confidence and clarity.   [10:19 - 15:43] Underwriting 101: Known Variables vs. Assumptions What underwriting really involves and the role of knowns vs. assumptions. The importance of recognizing market rent, cap rates, and economic vacancy. How seemingly small data points—like window conditions—can affect outcomes.   [15:44 - 20:00] Tools and Templates: Where to Begin Why there's no need to build your own underwriting model from scratch. Useful tools mentioned: Rand Capital, Synthesis Model, Michael Blank's analyzer. How repeated practice builds reliable rules of thumb in your underwriting.   [20:38 - 23:45] Local Knowledge is Your Edge The importance of PMs and bankers in understanding expense ratios and market rents. How lease terms, seasonality, and dynamic pricing affect rent comps. Why using outdated or generic rent data can derail your deal analysis.       Connect with Anna:   LinkedIn: https://www.linkedin.com/in/ibuybuildings/   Connect with Fernando:   LinkedIn: https://www.linkedin.com/in/fernandoapartments/     Key Quotes:   “The first time I heard that ‘other income' can make or break a deal was from Anna and Fernando. That stuck with me.” - Angel Williams   “People who win deals usually know their markets better than everyone else—and they work harder.” - Fernando Arias     Visit sponsorcloud.io/contact today and unlock $2,000 of free services exclusively for REI Rocks community members! Get automated syndication and investor relationship management tools to save time and money. Mention your part of the REI Rocks community for exclusive offers. Help make affordable, low-cost education summits possible. Check out Sponsor Cloud today!

We're diving deep into a misunderstood molecule: ketones. Often associated with strict keto diets, ketones are actually a powerful ally for women's health at every stage of life. From stabilizing mood swings during PMS to enhancing mental clarity through perimenopause, learn how ketones can support hormonal balance, energy, and brain function. We break down the science, bust common myths, and share practical ways to incorporate ketones into your wellness routine without overhauling your diet. Stay tuned for more!

Tired of feeling burned out, overwhelmed, and disconnected from your true potential? In this powerful episode, we welcome Life Coach and Entrepreneur Rebecca Whitman, who shares her transformative wisdom for women ready to reclaim their lives and own their authority. Rebecca dives deep into her 7 Pillars of Abundance which provides us with a roadmap for achieving balance and creating a life you truly desire!In this episode, we explore:

Jon Gaunt LIVE: Can Starmer survive? Lies, Scandals & Meltdown. KeirStarmer #UKPolitics #JonGauntLive #LabourParty #NigelFarage Keir Starmer swept to power in a landslide — but now he's one of the most unpopular PMs in history. What went wrong? Jon Gaunt breaks down the scandals, broken promises, and political chaos surrounding one of the most controversial Prime Ministers in modern UK history.

Our guest today, energy expert Prune Harris sees the womb as the deepest house of wisdom that we have, and today we explore how to work energetically to cultivate womb health, as well as menstrual and menopause health. Since birth, Prune has been able to see energy - the energy of humans, animals, trees and the Earth, and she sees this energy as vibrations, colours, and connective patterns. She has trained with healers, elders, and wisdom holders throughout the world and for the past fifty years, she's been tracking, understanding, and now translating this world of energy for us all to experience, as a consciousness educator, soul activist and author of her book, Your Radiant Soul - Understand Your Energy to Transform Your World.Today we explore how to work with energy for menstrual, menopause and womb health, why pain tends to stem from congested energy, and practical energy work tools to help you to increase flow in your energy system to ease menstrual or menopause challenges you're facing, starting today. We explore:The spiralling energy of the womb, how to have a “wombgasm”, and how it can open us up to a tender, vulnerable kind of power.How to work energetically to help with the symptoms that can come with hormonal fluctuations, such as hormonal headaches.How Prune worked with her menopause hot flushes by guiding the heat to move horizontally through her energy system. ---Receive our free video training: Love Your Cycle, Discover the Power of Menstrual Cycle Awareness to Revolutionise Your Life - www.redschool.net/love---The Menstruality Podcast is hosted by Red School. We love hearing from you. To contact us, email info@redschool.net---Social media:Red School: @redschool - https://www.instagram.com/red.schoolSophie Jane Hardy: @sophie.jane.hardy - https://www.instagram.com/sophie.jane.hardyPrune Harris: @pruneharris - https://www.instagram.com/pruneharris

Do you have heavy periods, feel bloated, have headaches, bad PMS, or struggle with infertility and/or fibroids? Have you ever considered that these symptoms—and many more—could be related to a hormone imbalance? Estrogen dominance is one of the most commonly misunderstood hormone issues. In this episode, we take a deep dive into what estrogen dominance actually means. We explore the critical role of your liver and gut in estrogen detoxification and how dysfunction in these systems can lead to symptoms like heavy periods, breast tenderness, anxiety, fatigue, and stubborn weight gain. You'll learn how your liver goes through a two-phase detox process to neutralize estrogen, and how the gut's microbiome—including the estrobolome—can either help or hinder that elimination process. We also unpack a lesser-known but powerful enzyme called beta-glucuronidase, which can cause estrogen that was supposed to be excreted to be reabsorbed back into the body—essentially recycling hormones and contributing to estrogen dominance. This often happens when gut health is compromised due to dysbiosis, constipation, or poor diet. Whether you're in your reproductive years, navigating perimenopause, this episode will help you better understand the physiology behind estrogen dominance and how to begin addressing it at the root. We Heart Nutrition offers high-quality supplements designed specifically for women's health. Here are three standout features: Bioavailable Ingredients: Their supplements use the most absorbable forms of each nutrient, ensuring your body gets what it needs. Third-Party Tested: All products are tested for purity and potency, manufactured in NSF & cGMP certified facilities. Purpose-Driven: 10% of every purchase supports pregnancy care centers, aligning with their pro-life mission. Visit weheartnutrition.com and use code GENIUS for 20% off your first order. Medical disclaimer: The information presented in The Hormone Genius Podcast is for informational purposes only and is not intended to be a substitute for actual medical or mental health advice from a doctor, psychologist, or any other medical or mental health professional.

You've probably seen influencers raving about “cycle syncing” — the idea that you should plan your workouts around the phases of your menstrual cycle to balance your hormones, reduce PMS, and boost performance. But is any of it actually backed by science? In this episode, I'm breaking down: - what cycle syncing really is - what the research does & doesn't say - how your hormones actually influence your strength, stamina, and recovery - what to know if you're on hormonal birth control (spoiler alert: cycle syncing isn't for you) --- Show Notes: Get 20% off Natural Cycles & a Free Thermometer Sign up for a 1:1 Discovery Call Join the Imperfectly Paige Wellness Community Join the Compass Method DIY Program Jump inside my Rock the Bloat Minicourse Get my Core-Gi Workout Program with the exclusive listener discount! Join my Brain Rewiring Masterclass You can learn more about me by following on IG @imperfectlypaigewellness or by checking out my blog, freebies, and offers on my website: https://imperfectlypaigewellness.com Please share with #PaigeTalksWellness to help get the word out about the show - and join the Imperfect Health Fam over on Facebook.

In Episode 78 of The Kershner Files, Dave provides updates for PMs, Survival Realty, and Gun Shows. After all of that, we discuss the latest updates to the davidjkershner.com website with the new HAM 101 page (under the Resources menu). Dave also spends some time discussing long term food storage and the importance of keeping a good running inventory. He closes the show with two articles from Michael Snyder's ‘The Economic Collapse' blog dealing with solar flares affecting not only seismic activity on the planet but Dave also believes it is adversely affecting human activity as well . Articles/topics discussed: Two Rivers Outfitter - The Premiere Online Preparedness Store DesignsbyDandTStore - Dave's Etsy Shop for fun clothing options Spot Prices for Gold (Au) and Silver (Ag) - from the davidjkershner.com website Survival Realty - featured properties and new listings State-by-State Gun Shows - from the davidjkershner.com website HAM 101 - from the davidjkershner.com website As The Sun Goes Nuts, Unusual Natural Disasters Are Occurring All Over The Globe by Michael Snyder from The Economic Collapse blog Wars And Rumors Of Wars: 4 Major Global Conflicts That Have Reached A Tipping Point by Michael Snyder from The Economic Collapse blog Support Dave by visiting his new website at Two Rivers Outfitter for all of your preparedness needs and you can also visit his Etsy shop at DesignsbyDandTStore for fun clothing options. Available for Purchase - Fiction: When Rome Stumbles | Hannibal is at the Gates | By the Dawn's Early Light | Colder Weather | A Time for Reckoning (paperback versions) | Fiction Series (paperback) | Fiction Series (audio) Available for Purchase - Non-Fiction: Preparing to Prepare (electronic/paperback) | Home Remedies (electronic/paperback) | Just a Small Gathering (paperback) | Just a Small Gathering (electronic)

She's a wife!!!!I'm recapping my wedding experience from planning, to events, to tips. It was the most INCREDIBLE week/weekend and I want to share with you!!PLUS, I'm discussing new business updates i'm working on now that the wedding is over. You're getting the first sneak peek of whats to come!----------------------------------------------------------Find me on IG: @jfaye_rdWork with me! More info hereFREE RESOURCE: balancing hormones and reduce PMS

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references:  Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/  Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah.  I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

In this episode, we sit down with Casey Howe, founder of Howe Property Management, a New England-based firm managing over 1,000+ multifamily units. Casey shares his journey from SaaS and tech sales to building one of the region's most tech-forward property management companies—offering a refreshing, systems-driven perspective on how PMs can evolve into true strategic partners for investors.Whether you're self-managing, using a third-party PM, or building your own operations team, this is a must-listen conversation packed with operational gold.Join us as we dive into:Casey's transition from tech sales to building a high-performing property management teamHow to vet, implement, and iterate tech systems to improve operations without killing the tenant experienceWhy PMs need to start thinking like asset managers—and how Casey's team delivers bothHow small tweaks in maintenance response times can materially improve renewal rates and reduce vacancyLessons from scaling a scattered-site portfolio and what most PMs get wrong about client communication and leasing strategyAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners

Award-winning content creator, comedian, and author Fats Timbo joins Dr Louise Newson for a powerful conversation on self-worth, confidence, and hormones.  Fats, who has achondroplasia, shares how she turned adversity into empowerment—from childhood challenges and societal bias to becoming a viral creator and published author of Main Character Energy.  In this warm, funny, and honest discussion, Fats opens up about:  Growing up with limited representation  Navigating bullying, ignorance, and social media  Building confidence and self-love on her own terms  The episode also delves into hormonal health, as Fats describes how PMS (premenstrual syndrome) affects her mood, confidence, and relationships. Dr Louise Newson explains the science behind PMS and PMDD, highlighting how hormones like oestrogen and progesterone can impact our mental wellbeing.  Together, they call for greater understanding and compassion, from affirmations and goal setting, to simply allowing yourself small acts of kindness. Fats' infectious positivity is a powerful reminder that confidence and mental wellbeing are not only essential but possible for everyone at every stage of life.  This epsidoe is also available to watch on YouTube here: https://youtu.be/l_j9nTHEUro   Follow Fats, on TikTok & Instagram  Order Main Character Energy  here    We hope you're loving the new series! Share your thoughts with us on the feedback form here and if you enjoyed today's episode, don't forget to leave a 5-star rating on your podcast platform.  Email dlnpodcast@borkowski.co.uk with suggestions for new guests!    Disclaimer    The information provided in this podcast is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition. The views expressed by guests are their own and do not necessarily reflect the views of Dr Louise Newson or the Newson Health Group.        LET'S CONNECT     Website: Dr Louise Newson  Instagram: The Dr Louise Newson Podcast (@drlouisenewsonpodcast) • Instagram photos and videos  LinkedIn: Louise Newson | LinkedIn  Spotify: The Dr Louise Newson Podcast | Podcast on Spotify  YouTube: Dr Louise Newson - YouTube     

In this episode, we're diving deep into Graves disease — what it actually is, how it differs from Hashimoto's, and the real talk on whether remission is possible. We unpack our clinical approaches to treating Graves naturally, how we work alongside conventional medicine (and sometimes solo), and the key factors we look at when supporting someone through hyperthyroidism. If you've been told you'll be on meds for life, or you're curious about a more holistic path — this one's for you.SEND US A QUESTIONS:https://www.speakpipe.com/theholistichealthpodcastFIND NAT BELOW:Website - https://nataliekdouglas.com/Instagram - https://www.instagram.com/natalie.k.douglasBook a Free Assessment Call - https://NatalieKDouglas.as.me/?appointmentType=50255874EndoNourish - Endometriosis and Adenomyosis Guide - https://nataliekdouglas.com/endonourish-holistic-endometriosis-adenomyoisis-care-guide/SacredSeeds - Preconception Care Guidehttps://nataliekdouglas.com/preconception-care-guide/PCOS Wellness Guidehttps://nataliekdouglas.com/pcos-holistic-guide/Thyroid Rescue - Self guided programhttps://nataliekdouglas.com/thyroid-rescue/Coming Off The Pill/IUD Holistic Guidehttps://nataliekdouglas.com/coming-off-the-pill-mini-course/PMS & PMDD Natural Solutions Masterclass:https://nataliekdouglas.com/pms-pmdd-natural-solutions-masterclass/ Become a one-to-one clienthttps://nataliekdouglas.com/1-1-naturopathic-nutrition-consultations/FIND AMIE BELOW:Website - https://whatthenaturopathsaid.comInstagram - https://www.instagram.com/thatnaturopathBook a Free Discovery Call: https://p.bttr.to/3yBdmu3Book Yourself In: https://l.bttr.to/ZDxWOFree eBook 'Is mould making you sick?' - https://www.amieskilton.com/MPYHeBookFree webinar 'The 9 subtle signs your home has a mould problem' - https://www.amieskilton.com/MPYHwebinarMouldProof Your Home eCourse - https://www.amieskilton.com/mouldproofMould Prevention 101 mini-course - https://p.bttr.to/3Cp5DkB   

Get ready to dive into how women breathe differently from men. The renowned breath expert, Patrick McKeon, explores the connection between breathing and hormones throughout our menstrual cycle, perimenopause, and menopause. The episode talks about how poor breathing patterns can affect conditions like PMS, anxiety, and sleep disorders, and why nasal breathing is so important for our overall health. Patrick also shares some practical breathing exercises that you can try at home to improve your breathing and well-being. If you're looking to optimize your health through functional breathing, this episode is definitely worth taking a breather for!Episode Overview (timestamps are approximate):(0:00) Intro/Teaser(6:00) Connection Between Breathing and Menstrual Cycle(16:00) Impact of Breathing on Health(21:00) Optimizing Breathing for Performance and Health(28:00) Optimizing Breathing Techniques for Health(40:00) Improving Breathing Through Diaphragmatic Expansion(54:00) Enhancing Diaphragmatic Breathing Techniques(60:00) Gender, Breathing, and Sleep Changes(1:12:00) Impact of Aging on Sleep Quality(1:20:00) Breath and Women's Health(1:26:00) The "After-Party" with Dr. StephanieResources mentioned in this episode can be found at https://drstephanieestima.com/podcasts/ep417/A huge thanks to our sponsors:BIOPTIMIZERS - Contains multiple types of magnesium plus cofactors like B6 to enhance absorption. Visit https://bioptimizers.com/better and use code BETTER to save 10%.MAUI NUI VENISON - Packed with essential vitamins, minerals, and bioavailable compounds that support energy, performance, and overall health. Head over to  https://mauinuivenison.com/better to checkout their premium snack sticks and fresh starter boxes.BON CHARGE - Achieve glowing skin and more energy with BON CHARGE's amazing products. Get 15% off at https://boncharge.com/better with code BETTER.WALKING PAD - Low intensity exercise like walking is one of the best ways to burn fat. Go to https://www.walkingpad.com/DRSTEPHANIE and use the code DRSTEPHANIE for 30% off selected collections.

Ever take ashwagandha to "fix" your stress, only to end up feeling just as exhausted (and maybe even worse hormonally)? Friend, I've been there too.  If you're relying on adaptogens to “fix” fatigue, weight gain, or hormonal chaos but still feel wired-and-tired, here's what I want you to know: masking stress won't heal your hormones. The duct-tape approach might help temporarily, but without addressing the root cause, you're setting yourself up for a crash.  In this episode, I'm breaking down:  The #1 mistake women make with adaptogens, and when they can help vs. when they're just a band-aid  How cortisol hijacks your hormones even if your bloodwork looks normal5 hidden root causes of stress overload (hint: blood sugar crashes and gut issues are bigger culprits than your to-do list)  My favorite nervous system tricks to signal safety to your bodyIf you're done duct-taping your stressed body together and ready to actually heal, let's do this together—hit play now. NEED HELP FIXING YOUR HORMONES? CHECK OUT MY RESOURCES:Hormone Imbalance Quiz - Find out which of the top 3 hormone imbalances affects you most!Join Nourish Your Hormones Coaching for the step-by-step and my eyes on YOUR hormones for the next 4 monthsRate the podcast 5 stars and DM me RATING on IG @leishadrews for $20 off the Restored mini-course on blood sugar balance, a key factor in hormone health!Use code HHPODCAST for $50 off Nourish Your HormonesLET'S CONNECT!IG: @leishadrewsMy story+more hormone resources hereSend us a text with episode feedback or ideas! (We can't respond to texts unless you include contact info but always read them)Sign up for the Hormone Real Talk Bootcamp!May 26-29th as a private podcastDon't forget to subscribe, share this episode, and leave a review. Your support helps us reach more women looking for answers.Disclaimer: Nothing in this podcast is to be taken as medical advice, please take informed accountability and speak to your provider before making changes to your health routine.This podcast is for women and moms to learn how to balance hormones naturally in motherhood, to have pain-free periods, increased fertility, to decrease PMS mood swings, and to increase energy without restrictive diet plans. You'll learn how to balance blood sugar, increase progesterone naturally, understand the root cause of estrogen dominance, irregular periods, PCOS, insulin resistance, hormonal acne, post birth-control syndrome, and conceive naturally. We use a pro-metabolic, whole food, root cause approach to functional women's health and focus on truly holistic health and mind-body connection.If you listen to any of the following shows, we're sure you'll like ours too! Pursuit of Wellness with Mari Llewellyn, Culture Apothecary with Alex Clark, Found My Fitness with Rhonda Patrick, Just Ingredients Podcast, Wellness Mama, The Dr Josh Axe Show, Are You Menstrual Podcast, The Model Health Show, Grounded Wellness By Primally Pure, Be Well By Kelly Leveque, The Freely Rooted Podcast with Kori Meloy, Simple Farmhouse Life with Lisa Bass

Why are seasoned PMs, growth leads, and designers ditching games for fintech, wellness, or even dating apps? What do these companies see in game industry vets—and what blind spots do they have?In this episode, Mishka Katkoff talks with executive headhunter Gerard Miles about one of the most underreported shifts in tech: gaming talent is migrating to the app world. 03:14 Understanding Talent Migration and Skill Sets12:20 Engagement and User Experience in Apps18:17 The Future of Gaming and Consumer Apps31:07 The Evolution of Game Marketing Strategies37:04 Cultural Differences Between Game and App Industries56:41 Career Transitioning: From Gaming to Broader App Ecosystem 01:03:47 The Future of Gaming Professionals in Diverse Sectors

What does it mean to lead with care?For project managers, the job isn't just about charts, check-ins, and deliverables. It's about holding space for people, emotions, and constant change. And while we often talk about productivity and performance, we don't talk nearly enough about the mental toll of keeping everything and everyone on track.That's why this episode of Calm In The Chaos is all about shifting the conversation. Not just how we manage stress individually but how we collectively build team cultures that prioritize well-being. Licensed therapist and workplace wellness expert Valeir Carmel Dorsainvil, will join me.Let's talk honestly about how PMs can foster psychological safety, set healthy boundaries, and model what it means to care for ourselves and each other.Because care isn't a bonus feature of leadership.It's the foundation of sustainable, successful teams.

Frauenmantel oder Schafgarbe – was hilft wann? In dieser Folge erfährst du, welche Heilpflanze bei PMS, Schmierblutungen, Stimmungsschwankungen, Regelschmerzen oder Migräne wirkt – und wie du sie gezielt im Zyklus einsetzen kannst. Klar, kompakt und alltagstauglich.

PMS 2025 NFL Schedule Release talk. DVR with Vassegh at Dodger Stadium. Dead and Alive Guy Birthday of the Day. 

Yes, we're going there—let's talk about PMS. This episode, we are getting real about that time of the month. From strengthening marriages to raising sons and daughters with empathy, we're breaking the silence around PMS. You'll laugh, learn, and leave with a deeper appreciation for the brilliance of God's design in women.____________________________FREE Show Notes Here: https://page.church.tech/03daa0cf____________________________Order premium meat now through Good Ranchers—use code "BEVERE" at checkout: https://goodranchers.com____________________________Support this podcast by joining The Fam (tax-deductible): https://3szn.short.gy/jointhefam

In this episode, we welcome Tasha Lorentz, GOHQ Summit Coordinator & Podcast Host of the Get Organized HQ Podcast, who is passionate about helping women create less stress and more peace in their homes. Tasha and her cousin Laura are the heart behind Get Organized HQ, focusing on decluttering, organizing, and transforming your home into a haven. Tasha shares her practical tips and insights on creating a functional and enjoyable living space.In this episode, we tackle the common challenges faced by women, including:

Episode Summary: In this episode of Your Hope-Filled Perspective, Rhonda Stoppe shares her Sacred Scar Story of finding hope in the midst of postpartum depression and hormonal imbalance. What began as a season of silent suffering—marked by deep shame, emotional exhaustion, and the sense that no one understood—eventually led her to the help she desperately needed. Now, Rhonda offers encouragement and truth to women facing similar struggles, reminding them they’re not alone and that healing begins when we bring our pain into the light. Quotables from the episode: Living in that one-bedroom house, without electricity, with three children I was so overwhelmed. It wasn’t depression exactly, but I was completely overwhelmed. I was lying in my kids’ bunkbed with the door closing, weeping, when my husband came home and found me like that. He asked what was wrong with me, and I didn’t know. It was just too hard. It was a very dark season for me. I didn’t know that it was post-partum depression—I just knew I was frail, and I was fragile. Slowly, that post-partum turned into PMS/PMD. I remember not being the mom I wanted to be. Two weeks out of the month I wasn’t myself, and then two weeks out of the month I was myself. We lived behind a locked gate on a ranch, so I could hide. So whenever I wasn’t myself, and I couldn’t live my life “out there,” I just stayed home within the locked gate. Imagine if you’re a werewolf, and imagine if every full moon, you were going to turn into a werewolf and you couldn’t stop it, you couldn’t stop that werewolf from taking over your body, and the only hope you had was if someone would lock you in a cage until the full moon passed so you didn’t eat your young. That is what my experience was like with PMS. Before I experienced it, I had said to my mom and to my sister who struggled with it, “Oh come on, you’re just using that as an excuse to hurt people with your words.” Now, I knew enough to not hurt people with my words. Instead, I would pull back. During those times the only fruit of the spirit that I seemed to have was self-control, and I could keep hurtful words from coming out of my mouth that I couldn’t take back. I told my husband that the best way he could help me was to let me pull away in my bedroom, while he played with the kids, and let me just get through it. I would be in my room with my Bible open in my lap, reading, praying and asking God to help me. I felt so ashamed because I knew the Lord and I had the Holy Spirit in me. What happens with a hormonal imbalance is a real medical condition that occurs and can play itself out in a way that you can be very sinful in how you let yourself respond to it. I felt shame, I felt alone, I felt lonely, I felt like no one else was going through what I was going through. I think it’s silent suffering that we often go through as Christian women because it feels so shameful when we have the Holy Spirit but we don’t know why we cannot get a handle on this. What makes it so hard is that we are so ashamed about it, so we don’t want to talk about it because we don’t know anyone else who is going through it so we think we are alone, so then the message we hear is “what’s wrong with ME?” That just brings on more guilt, shame, remorse, regret, fear, and isolation. The isolation is about the worse thing we can do. We need to talk about it so that people know they’re not alone. The enemy convinced me I was all alone, nobody understands, and I was going to have to figure this all out on my own. I ultimately found help when I went to an endocrinologist who specialized in hormonal disorders. She gave me medication that balanced out my hormonal levels throughout the month. My sacred scars came out of this experience because now I can comfort others with what has comforted me. Whenever I share my story, women are desperate to talk to me because they feel so alone and don’t think anyone can understand the struggle, and for some, it’s ruining their marriages. The whole essence of the book Sacred Scars is that God didn’t cause our pain and suffering, but He will use it for good. Even now, my husband, Steve, who is a pastor, can help other men whose wives are going through it, because Steve went through it with me and can understand. Initially, in my pride, I didn’t want others to know about my frailty, but if God can use my frailty to help someone else, who am I to not let Him use my sacred scars to help someone else who’s desperate to know they aren’t alone. Don’t try to find someone to blame for how you’re feeling right now. Recognize what is going on in your body. It’s no one’s fault; you don’t have to find someone to blame for why you’re sad or why you’re mad or why you’re triggered. It’s a hormonal fluctuation and you need to decide how to take care of you and not assign blame or fault for why you feel this way. There is hope and there is help. Find a medical professional who specializes in hormonal imbalances. Don’t give up. Find someone you can trust who you can talk to about it. Isolating yourself makes it worse. Don’t give up and don’t suffer silently. Satan keeps our secrets and makes us feel shame, so when we share it, it disarms his hold on us. Find a safe person to share this with. You need to be careful who you share this with because some people haven’t earned your trust or the right to hear those intimate personal details. Recommended Resources: How to Deal with Hormonal Imbalances That Affect Your Marriage Real-Life Romance: Inspiring Stories to Help You Believe in True Love by Rhonda Stoppe Moms Raising Sons to be Men by Rhonda Stoppe If My Husband Would Change, I’d Be Happy: And Other Myths Women Believe by Rhonda Stoppe The Marriage Mentor: Becoming the Couple You Long to Be by Rhonda Stoppe A Christian Woman’s Guide to Great Sex in Marriage by Rhonda Stoppe Text NOREGRETS to 55444 to access the free video “God uses ordinary people” Sacred Scars: Resting in God’s Promise That Your Past Is Not Wasted by Dr. Michelle Bengtson The Hem of His Garment: Reaching Out To God When Pain Overwhelms by Dr. Michelle Bengtson, winner AWSA 2024 Golden Scroll Christian Living Book of the Year and the 2024 Christian Literary Awards Reader’s Choice Award in the Christian Living and Non-Fiction categories YouVersion 5-Day Devotional Reaching Out To God When Pain Overwhelms Today is Going to be a Good Day: 90 Promises from God to Start Your Day Off Right by Dr. Michelle Bengtson, AWSA Member of the Year, winner of the AWSA 2023 Inspirational Gift Book of the Year Award, the 2024 Christian Literary Awards Reader’s Choice Award in the Devotional category, the 2023 Christian Literary Awards Reader’s Choice Award in four categories, and the Christian Literary Awards Henri Award for Devotionals YouVersion Devotional, Today is Going to be a Good Day version 1 YouVersion Devotional, Today is Going to be a Good Day version 2 Revive & Thrive Women’s Online Conference Revive & Thrive Summit 2 Trusting God through Cancer Summit 1 Trusting God through Cancer Summit 2 Breaking Anxiety’s Grip: How to Reclaim the Peace God Promises by Dr. Michelle Bengtson, winner of the AWSA 2020 Best Christian Living Book First Place, the first place winner for the Best Christian Living Book, the 2020 Carolina Christian Writer’s Conference Contest winner for nonfiction, and winner of the 2021 Christian Literary Award’s Reader’s Choice Award in all four categories for which it was nominated (Non-Fiction Victorious Living, Christian Living Day By Day, Inspirational Breaking Free and Testimonial Justified by Grace categories.) YouVersion Bible Reading Plan for Breaking Anxiety’s Grip Breaking Anxiety’s Grip Free Study Guide Free PDF Resource: How to Fight Fearful/Anxious Thoughts and Win Hope Prevails: Insights from a Doctor’s Personal Journey Through Depression by Dr. Michelle Bengtson, winner of the Christian Literary Award Henri and Reader’s Choice Award Hope Prevails Bible Study by Dr. Michelle Bengtson, winner of the Christian Literary Award Reader’s Choice Award Free Webinar: Help for When You’re Feeling Blue Social Media Links for Host and Guest: Connect with Rhonda Stoppe: Website / Facebook / Instagram / Twitter / LinkedIn / Pinterest For more hope, stay connected with Dr. Bengtson at: Order Book Sacred Scars / Order Book The Hem of His Garment / Order Book Today is Going to be a Good Day / Order Book Breaking Anxiety’s Grip / Order Book Hope Prevails / Website / Blog / Facebook / Twitter (@DrMBengtson) / LinkedIn / Instagram / Pinterest / YouTube / Podcast on Apple Guest: Rhonda Stoppe is the Best-Selling Author of 7 books. For more than 30 years Rhonda has helped thousands of women build no regrets lives! Rhonda is a highly sought after Speaker and a popular voice in the Christian Living Community. Rhonda ministers alongside her husband Steve, who for 20 years has pastored First Baptist Church of Patterson, California. They live out their own Real Life Romance writing books and speaking at their No Regrets Marriage Conferences, but their favorite ministry is their family. They have four grown children and 10 grandchildren. To learn more about Rhonda’s speaking topics, watch her teaching and to book Rhonda for your next event visit: NoRegretsWoman.com Hosted By: Dr. Michelle Bengtson Audio Technical Support: Bryce Bengtson Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

Hey, you guys, welcome back to the podcast! I'm your host, Victoria Jacklyn Evans, Radical Self-Care Guide, speaker, author, and community builder.Today, I'm joined by the incredible Amita Sharma, co-founder of NourishDoc, a global holistic wellness platform designed to support women through every stage of hormonal transition, from PMS to postmenopause.What started as her personal struggle with perimenopause, kept quiet and internalized, has now become a bold mission to make menopause part of health equity and DEI conversations in the workplace.In this episode, we explore:Amita's personal story of hiding her symptoms, and why silence was its own kind of stressThe four phases of hormonal transition and what's really happening in your bodyEmotional upheaval during perimenopause, and the tools that helped her come home to herselfWhy so many women self-abandon in midlife, and how to start reclaiming your voice and powerDaily holistic self-care rituals that actually support hormone balanceHow to start the conversation with your doctor, your partner, or even your HR department

In this episode, I'm joined by Lily Nichols, RD, the bestselling author of Real Food for Fertility and Real Food for Pregnancy, to bust common myths around women's nutrition and fertility. Together, we dive into the power of ancestral nutrition, the real deal behind the RDA guidelines, and how to nourish your body—whether you're trying to conceive, already pregnant, or simply wanting to thrive in your feminine health.We talk about:What “real food” means for preconception and pregnancyWhy the RDA might not be serving women's true needsNutrient-dense ancestral foods that support fertilityThe importance of nutrition even if you're not planning a pregnancyThis conversation is empowering, eye-opening, and full of actionable wisdom to help you feel grounded in your body and choices.✨ Connect with Lily:Website: https://lilynicholsrdn.comInstagram: @lilynicholsrdnReal Food for Pregnancy: https://lilynicholsrdn.com/real-food-for-pregnancyReal Food for Fertility: https://realfoodforfertility.com-----Herbal formula for hormone regulation, fertility, and for PMS management: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Soothe⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Immediate period discomfort and cramp relief: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Crampy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Visit the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Peace Love Hormones website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and use code "podcast" to save on your first order!-----

Heather Samarin and Vidya Dinamani sit down with Nat Kunes, Chief Product Officer at Ontra. He shares his insights on redefining pricing strategies, replacing assumptions with validated hypotheses, and the impactful strategy he uses to empower his team to balance goals with true user value. Nat digs into financial fluency for PMs, market validation practices, and shifting org culture to view product as an asset, not a liability. 

In this episode of the Vibrant Voice, Cody & Meagan dive into one of their favorite hospitality tech tools—Akia—and share all the latest updates and features that are helping hoteliers deliver better guest experiences, streamline operations, and drive more revenue.

As part of our ongoing series about the connection between menstrual cycle awareness and our health & wellbeing today we're exploring how getting to know your cycle can be a vital foundation for mental and emotional health.Alexandra and Sjanie are both retired therapists, and today they share their learnings from their own personal cycle awareness practice, as well as working with thousands of students over several decades about how mental and emotional health rests on us knowing ourselves, feeling our value and worth, and understanding the nature of cyclicity - all of which are skills we learn from connecting to our cycles. We also explore how the root of much of our collective menstrual and emotional turmoil as women and people who have, or have had cycles is the cultural denial, shutting down, ignoring, belittling, and suppression of our cyclical nature. We explore:Alexandra's personal journey with dissolving the shame of her early years and claiming her worth through cycle awareness and menopause, so that now she is emotionally resilient to the extent that she is immune to toxic shame.The two stable poles of the menstrual cycle, and the two transitional phases and how to work with them all to understand ourselves better and create emotional and psychological wellbeing. How following the call to stop and rest at menstruation is medicinal for us emotionally and psychologically. ---Receive our free video training: Love Your Cycle, Discover the Power of Menstrual Cycle Awareness to Revolutionise Your Life - www.redschool.net/love---The Menstruality Podcast is hosted by Red School. We love hearing from you. To contact us, email info@redschool.net---Social media:Red School: @redschool - https://www.instagram.com/red.schoolSophie Jane Hardy: @sophie.jane.hardy - https://www.instagram.com/sophie.jane.hardy

In this episode of the Cabinet Maker Profit System, host Dominic Rubino talks with Clint Padgett, a project management veteran whose clients include Coca-Cola at the Olympics and FIFA World Cup. But don't worry — the lessons he shares aren't just for mega-corporations. They're built for your shop too. Whether you're managing installs, renovations, or entire builds, this conversation will help you: ➡️ Replace confusion with clear, confident planning ➡️ Build real accountability in your PM team ➡️ Avoid the biggest time-wasters in construction project management ➡️ Train new PMs to talk (not just text) ➡️ Use conversations to prevent disasters and scope creep Follow us for more straight-talking business advice for trades pros. And don't forget to share it with someone who needs to hear it. More about Clint: Website: Project Success Inc: The Conversation with Clinton M. Padgett: FOLLOW

Our healthcare system treats us like it's one size fits all, yet that's not how true healing works, especially when it comes to chronic conditions. Today's guest will help us understand how to fill the gap we experience with Western medicine, including the difference between signs vs. symptoms, and empowers our individualized healthcare. On this episode of Salad with a Side of Fries, host Jenn Trepeck welcomes Functional Medicine Nutritionist and educator Andrea Nakayama to explore why chronic conditions require more than just a diagnosis and a prescription. They unpack Andrea's “three roots, many branches” model, revealing how digestion, inflammation, and genetics lie at the heart of chronic illness—and how nurturing the "soil" around them can lead to true healing. From nutrition habits to the importance of bio-individuality, this conversation empowers you to become an informed partner in your health care.The Salad With a Side of Fries podcast is hosted by Jenn Trepeck, who discusses wellness and weight loss for real life, clearing up the myths, misinformation, bad science & marketing surrounding our nutrition knowledge and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store. IN THIS EPISODE:(00:00) Intro: Our healthcare system is one size fits all(05:08) Andrea shares her motivation for her journey into functional nutrition, and a discussion of Western medicine(07:41) Should every person receive the same treatment for the same chronic condition(11:45) How to choose a guide in the health equation(16:40) Knowing the difference between your signs vs. symptoms(21:59) Andrea walks us through the “three roots and many branches” model(28:36) The roles digestion and inflammation play in our health(33:37) Tiers to nutrition mastery. Tier one is our non-negotiables(36:40) Don't neglect your passion and purpose(38:48) Andrea's non-negotiable trifecta: Sleep, poop, and blood sugarKEY TAKEAWAYS:Chronic health conditions must be understood through a systems-based lens, not just symptom management. Every chronic issue has three core roots—genes, digestion, and inflammation. Healing begins by nurturing these “roots” and the surrounding “soil,” rather than chasing individual symptoms alone. Western medicine excels in acute care but often falls short in managing chronic conditions. Patients are frequently seen through the lens of their diagnosis rather than as whole individuals, resulting in treatments that overlook their unique health histories and personal needs.One of the most powerful tools patients can use is specific, emotion-free communication based on personal health tracking. By clearly distinguishing between signs (measurable indicators like fever or rash) and symptoms (subjective experiences like fatigue or pain) and offering detailed timelines of when and how issues arise, patients empower providers to better understand and address their unique health needs.Supporting foundational health can start with three simple, non-negotiable nutrition habits: include fat, fiber, and protein at every meal or snack to help stabilize blood sugar; eat the rainbow to boost fiber and phytonutrient intake while feeding your microbiome; and know your yes-no-maybe list to understand better how specific foods impact your body. Tracking what makes you feel great, what doesn't, and what you're unsure about builds awareness and equips you to have more productive, personalized conversations with your healthcare provider.QUOTES:         (07:41) “The first two gaps I encountered were that people are treated like their diagnosis. So, when you are in the medical system, you are your endometriosis, your fibroids, your breast cancer, your PMS. You are your symptom. The other gap was that everybody with the same symptom or diagnosis was treated the same.” - Andrea Nakayama(09:34) “A chronic condition means you're sick and you're not getting better. There's things going on for a long time, and our medical system isn't trained to address chronic conditions.” Andrea Nakayama(25:32) “The three roots of any chronic condition are always our genes, digestion and inflammation.  All three need to be tended to for the branches to express themselves more fully.” - Andrea Nakayama(36:53) “We have an episode called the Longevity Equation, and one about Blue Zones and one of the big factors there that everybody seems to overlook is community and connection.” - Jenn TrepeckRESOURCES:Become A Member of Salad with a Side of FriesJenn's Free Menu PlanA Salad With a Side of FriesA Salad With A Side Of Fries MerchA Salad With a Side of Fries InstagramNutrition Nugget: Genes and EpigeneticsSalad With a Side of Fries: The Longevity EquationSalad With a Side of Fries: Blue Zones: A Blueprint for Physical and Mental HealthSalad With a Side of Fries: The Down and DirtyGUEST RESOURCES:Andrea Nakayama - WebsiteFunctional Nutrition Alliance  - WebsiteAndrea Nakayama - InstagramFunctional Nutrition Alliance - YouTubeAndrea Nakayama - PinterestAndrea Nakayama, Functional Nutritionist & EducatorAndrea Nakayama - Functional Nutrition Alliance | LinkedInGUEST BIOGRAPHY:Andrea is a Functional Medicine Nutritionist and educator who has led thousands of clients and teaches even more coaches and clinicians worldwide. Together, they are revolutionizing the ownership of their own and their clients' health. As the 15-Minute Matrix Podcast host and the founder and former CEO of Functional Nutrition Alliance, Andrea draws on systems biology, mental models, root-cause methodology, and therapeutic partnerships to offer long-awaited solutions for the rapidly growing chronic illness epidemic.After losing her young husband to a brain tumor in 2002, she discovered a passion for using food as personalized medicine and is now regularly consulted as the nutrition expert for the toughest clinical cases in the practices of many world-renowned doctors. She trains nearly four thousand practitioners each year in her methodologies so that they can, too, become the last stop for their clients and patients and a trusted referral partner for doctors in their area.

Still reaching for that 3PM coffee and wondering why your cycle feels off? This five-minute fertility reset might just be the missing link.If you're trying to conceive - constant fatigue, poor sleep, PMS symptoms, or emotional stress could be signs your body is out of balance. This quick episode breaks down how a simple supplement swap, one common lifestyle tweak, and an easy breathwork exercise can help realign your nervous system and support hormonal harmony — all in less time than it takes to scroll social media.In this episode you will discover:1. Discover the one mineral most women TTC are unknowingly deficient in — and how it could drastically improve your sleep and cycle.2. Learn why your innocent afternoon coffee might be throwing off your ovulation and what to do instead.3. Try a calming 60-second breath technique that instantly tells your body: it's safe to conceive.Press play now to learn the 3-step fertility quickie that helps reset your energy, your hormones, and your womb — in under five minutes.Click here to discover my go-to magnesium glycinate supplement.Follow and connect with me on Instagram to fast-track your fertility so you can finally get and stay pregnant naturally!Finally Get Pregnant Naturally is your go-to TTC podcast for holistic fertility support to help you get pregnant naturally by addressing the root cause of unexplained infertility, secondary infertility, and recurrent miscarriage. Hosted by Dr. Katie Wood, a pharmacist and holistic fertility practitioner, this show offers natural fertility solutions for those on a fertility journey struggling to conceive, navigating miscarriage, or dealing with endometriosis, PCOS, low sperm count, or failed IUI or failed IVF. Whether you're trying to conceive, increase egg quality, optimizing sperm health, or healing after a miscarriage, each episode delivers practical guidance to support your fertility journey. Learn how to improve fertility, balance hormones, regulate your fertile window, and conceive naturally through root cause healing, emotional wellness, and mind-body tools—because true fertility starts from within.DISCLAIMER: By listening to this podcast, you agree not to use it as medical advice to treat any medical condition in either yourself or others. This podcast offers information to help the listener cooperate with physicians, mental health professionals or other healthcare providers in a mutual quest for optimal well-being. We advise listeners to carefully review and understand the ideas presented, and to consult your own physician for any medical issues that you may be having. Under no circumstances shall Pharm to Wellness LLC, any guests or contributors to the Rising into Mindful Motherhood podcast, or any employees, associates, or affiliates of Pharm to Wellness LLC be responsible for damages arising from the use of the podcast. As an Amazon Associate, I earn from qualifying purchases.

On this solo episode of The Wholesome Fertility Podcast, I explore one of the most underrated yet powerful organs in your fertility journey, the liver. From both a Chinese medicine and Western medicine perspective, the liver plays a pivotal role in hormone balance, detoxification, and emotional regulation. I break down the signs of liver qi stagnation (hello, PMS and irritability!), how stress directly impacts this organ's ability to function, and why supporting your liver is essential for optimal fertility and menstrual health. You'll learn practical ways to give your liver the TLC it needs, from stress-reducing rituals to the best foods and herbs that support detoxification and hormone balance. Whether you're trying to conceive naturally or going through IVF, this episode is packed with tips on how to nurture your body's natural detox pathways and create a more fertile environment from within. Key Takeaways:  The liver plays a crucial role in managing hormones, detoxifying the body, and supporting menstrual health. In Chinese medicine, liver qi stagnation often caused by stress is a major pattern that affects fertility. PMS symptoms like irritability, bloating, and breast tenderness can stem from blocked liver qi. Western medicine highlights the liver's role in clearing excess estrogen, important for conditions like PCOS, endometriosis, and fibroids. Supporting the liver with stress management, acupuncture, breathwork, and liver-friendly foods can significantly enhance fertility outcomes.   For more information about Michelle, visit www.michelleoravitz.com To learn more about ancient wisdom and fertility, you can get Michelle's book at: https://www.michelleoravitz.com/thewayoffertility The Wholesome Fertility facebook group is where you can find free resources and support: https://www.facebook.com/groups/2149554308396504/ Instagram: @thewholesomelotusfertility Facebook: https://www.facebook.com/thewholesomelotus/ Disclaimer: The information shared on this podcast is for educational and informational purposes only and is not intended as medical advice. Please consult with your healthcare provider before making any changes to your health or fertility care. --- Transcript: Michelle Oravitz: [00:00:00] Episode number 336 of the Wholesome Fertility Podcast. Welcome to the Wholesome Fertility Podcast. I'm your host, Michelle Orbitz, and today I am going to be talking about the liver when it comes to Chinese medicine, as well as how western medicine perceives it and understands it, and why it is really an important organ when it comes to your fertility health. So stay tuned. Welcome to the Wholesome Fertility Podcast. I'm Michelle, a fertility acupuncturist here to provide you with resources on how to create a wholesome approach to your fertility journey. / Today I'm going to be talking about the liver when it comes to Chinese medicine and how it is perceived as a very important organ when it comes [00:01:00] to fertility, health and menstrual health. And as we know, menstrual health is really the heartbeat of fertility health. Then also as it is seen through a Western medicine lens. I'm not a western medicine doctor, but there is a more conventional way of looking at the liver, which is a bit different as you'll see to how Chinese medicine perceives the liver. So the liver's role according to Chinese medicine is to ensure the free flow of qi, which is life force vitality or sort of an energy, but it's way more than that. also stores blood. And is really important to prepare the body right before a woman begins menstruation. It is very much related to emotions, and its emotion is anger. I. So when the liver is stagnated and is not able to ensure the free flow [00:02:00] of QI in the body, it can cause stagnation. And one of the biggest things that causes liver chi stagnation is stress. So it's actually one of the most diagnosed condition and pattern liver tree stagnation of all patterns. It is one of those things that a lot of people, and this actually reflects the state of the world today, because we just have so many demands and we're constantly being bombarded with information news. And the pace that we're going on is not a typical natural pace that we're used to or ancestors used to have, where we used to be a lot more connected with nature, which calms our nervous system and helps with stress. So some of the common signs, and it could be some and not all, or you know, the, any one of these really. If you have a few or a number of these symptoms, it might be showing that you have [00:03:00] liver chase stagnation. So you may have noticed that at times when you feel really stressed, you hold a lot of tension in your upper shoulders. That is actually a response to liver cheese stagnation. You may have also felt like you're sighing really strongly when you're stressed. That is liver cheese stagnation. It's a feeling of fullness in the chest where you feel like you need to blow off steam. I. If you felt really angry, and I mean really angry, that is definitely liberty stagnation. Or if you're feeling more irritability, that comes and goes. That is also liberty stagnation. I. Liver cheese stagnation can also impact PMS. So PMS really means premenstrual syndrome, so it could be an umbrella of many different things that can come up, and it doesn't necessarily have to be irritation. It could be other things as well. So one of those things are irritation [00:04:00] or fatigue or just really any symptoms that you have before your period. Constipation, bloating. Breast tenderness, mood swings. So those are all things that can be really under the umbrella of PMS, really having any kind of even cramping before you get your period. What that shows is that there is energy that is stuck, and since the liver has an important role of storing the blood and preparing the body for the menstrual cycle, what happens is. It also has a role for ensuring the free flow of qi, and when it is trying to do one thing, it's not, and it doesn't have as much energy to begin with, then it's not able to do all of its functions all at once. And of course, it becomes very busy. Right before a woman has her period, because it's preparing that, plus it's doing its regular job of ensuring free flow of qi. [00:05:00] So when that free flow of QI is being backed up or stagnated from the tenseness of stress, then it's not able to do its job and therefore women will experience PMS symptoms. And what happens now and what I see often in my practice is that. Women do have a lot of stress, so they may show up as having many different patterns at once. So stagnation is considered a full pattern, and then there's deficiency because sometimes a full pattern can actually cause deficiency because if something gets jammed up and blocked that being full, so it's more like a blockage. It can cause the body to not get the nourishment and. Energy that it requires, so that a stagnation, so a full type pattern can cause a deficiency. And then sometimes a deficiency can cause a full pattern and sometimes can, and sometimes deficiency can cause a full pattern. And then what can happen too is when the cheek gets stagnated for a very long time. It impacts like the next in [00:06:00] line, which is blood. And when blood gets stagnated, it can cause things like fibroids because then it becomes more of a mass. And so ultimately liver cheese stagnation is one part, but it can continue and progress to something way more severe. It can also impact endometriosis as well. And then liver cheese stagnation can also impact the spleen. So the elements of the liver when it is too stagnated can actually what's called overact on the spleen. And the spleen in Chinese medicine is in charge of your digestion. So if you've ever been in a situation where you feel really stressed, some people will either wanna overeat and then some people won't be able to eat at all, and sometimes their stress will end up. Being felt in the gut, and that is your liver overacting on your spleen and stomach, which is your digestive system in Chinese medicine. so conventional medicine sees the liver as having a [00:07:00] very important role when it comes to detoxification of your body. It really is the main organ, except of course there's other ones like your colon but the liver will detoxify a lot of chemicals and what happens often too is if your colon is backed up, it actually makes the job of the liver in cleansing your system harder. So in order to really take care of the liver, you don't just focus on the liver, you also focus on your gut health. So as we're seeing both in conventional medicine and in and in Western medicine and in eastern medicine, the liver and digestive system do work hand in hand, even though they're two different systems in the body, but ultimately the whole body has many different systems that work like a symphony. Now, how this relates to your menstrual cycle Is that one of the things that the liver does is remove excess [00:08:00] estrogen from the body, so it is important to remove excess estrogen. And nowadays we also have a lot of. Hormone mimicking chemicals like xenoestrogens, which are fake estrogens, that the body confuses for estrogens. And ultimately, when we start to get something called estrogen dominance, it causes things like endometriosis and fibroids, many different conditions, and it can also throw off our estrogen progesterone balance. Then ultimately because hormones are this intricate, delicate symphony, it can impact your hormones as a whole. This can also cause irregular cycles, which is obviously very important to regulate when you are trying to conceive. The liver also has an important role in regulating glucose and insulin, which is really important for many [00:09:00] conditions like PCOS, which tend to have many, there's many different types of PCOS, but most of it, the majority tend to have a link with insulin resistance, so that is really important as well. Some things that people might feel when their liver is more sluggish is they will feel more sluggish and tired. They'll feel hormone fluctuations. they'll have more PMS, and they might even see some skin issues like acne where their body is trying to cleanse itself. They might also feel bloated and constipated, and sometimes even might have a little more sensitivity in their right upper quadrant, which is the right section, right under the ribs. Ultimately, you want your body to be free of toxins and you want the energy to flow in order to have an optimal menstruation for women and really have optimal fertility. So there are definitely things that you can do to help your liver. [00:10:00] One of the biggest things, as we mentioned before, is actually managing stress. So in Chinese medicine, we really don't see a difference between the body, the mind, and the spirit. And there are so many different aspects that come together to really create our health. And that is why our mind and how we feel and our emotions are just as intricate and just as important as really what we put into our bodies through food and how we move and our exercise and our sleep. So all of those things really matter when it comes to your overall health and ultimately your fertility health. So some ways you can manage stress is. talk to somebody when you have a lot going on. It's really important because we as humans are meant to connect with others and it actually feels good for us to connect with community. It's important, however, to find people that you feel safe with and not people that will make you feel worse [00:11:00] for feeling your feelings. So it's important to have a safe space to talk and maybe perhaps a community. There are many different communities out there when it comes to fertility health and you can also find psychotherapists that's specifically work in the fertility category. So they really understand the stressors that come specifically from being on the fertility journey. So those are really great to seek out and there are many people that are professionals in that category. I. Another thing that is super, super important, and it's something that I actually wanna do a whole other segment on, which is breath work. So through breath work, you can actually stimulate your vagus nerve and regulate your nervous system. So it's really, really important to learn how to breathe because through the breath, that is one of the easiest ways to truly communicate with the brain that you feel safe. Then when you create a feeling of safety, your body will automatically feel at ease and it can let [00:12:00] go, and you'll also feel like you're thinking more clearly because when your liver is able to ensure that free flow of Qi, your body overall feels so much better. Meditation. I am a huge fan, and that is something that I have been doing for many years and has completely changed my life, so I highly recommend getting into meditation. You can get into many different meditations, and one of the things if you're just getting started and you don't know much. Is something that I recommend often to my patients and my coaching clients is to look into, um, something called the Headspace series. Headspace is an app, a meditation app, and there's a series on Netflix, and most everybody has Netflix. And they go through many different types of meditations. They explain exactly the science behind it and what those types of meditations do, and then at the end of each segment, they will cover and kind of guide you through that particular meditation that they spoke about. And I highly recommend doing [00:13:00] that because then you can try out different forms of meditation. The two main forms are. Paying attention to your breath or repeating a mantra in your mind. And there are many specific mantras and a lot of 'em are seed mantras that you can find from Vedic traditions, which is ancient India. And those work really amazingly. And of course, acupuncture. I'm a huge fan. it changed my own life and it helped me so much and this is really what inspired me to do it myself and to go back to school for it. Acupuncture is amazing for relaxing, but it's also great for so many other things, but it also can help with moving that energy blockage. So through acupuncture it ensures more free flow. And one of the things that I noticed when I first started acupuncture was that I came in for my periods. They did regulate and then I realized, hey, I'm a little less stressed at work. I feel a little better if somebody says something that's challenging for me to hear. I felt better [00:14:00] and I was able to receive it better. So that was one of the things that I noticed, and it was probably because, and now I understand it better. My energy and my free flow of QI was much better since I was going to acupuncture. So that is something that I highly recommend. And then just to keep in mind, things like alcohol and caffeine do get filtered by the liver, so having too much caffeine and alcohol has contributed to higher incidences of inflammation and endometriosis, and also fibroids. So the reason being is because those are things that need to get filtered by the liver. If you're giving the liver more work to do and it's going to be taxing, then it is going to impact how it is able to do its job. You ultimately don't wanna give it more toxins to worry about. So it really is something that it needs to filter out. So one of the things that you could do if you suspect that you have a more sluggish liver, or you need to give it a little [00:15:00] more TLC, I would definitely either lower your intake of alcohol and caffeine, and ideally it would be best to eliminate it completely. Similarly, you wanna avoid processed food that have ingredients that you cannot pronounce, all of those chemicals. You also wanna avoid environmental toxins, plastics, really things that will also contribute to a heavier load on the liver. You also want to ensure that you're getting proper sleep. Not only is that going to help your nervous system, but it's also gonna regulate your body overall and your overall chi. It's also going to help the liver. So one of the things that the liver does, as I mentioned before in Chinese medicine, is it soars the blood. And I remember one of my teachers early on telling me. Well, teaching the class that when you lay down, if you're really, really feeling tired and you feel really stressed, just laying down makes it easier for the liver to [00:16:00] store the blood because obviously you're not standing and you're laying. and by doing that, you're actually supporting the liver. So even taking naps sometimes can really help. There are definitely foods that can help, and cruciferous vegetables are amazing and these are really important, especially if you have endometriosis or fibroids. they specifically are really beneficial for the liver, but they're also great in eliminating toxins from your colon as well. So cruciferous vegetables are broccoli, cauliflower, and brussel sprouts. Other things that you can consider are dark leafy greens. And I would suggest cooking them slightly, not overcooking them, but those are actually really beneficial. And it's beneficial to cook because it can help your spleen digest it better. Lemon water on an empty stomach, because in Chinese medicine, the taste. Let me see. Lemon water is amazing because also in Chinese medicine, the taste for and an Ayurveda, the taste for the liver is [00:17:00] sour. And sour tastes and bitter tastes also support detoxification of the liver, so bitter greens think about things like that that will also support the liver. so examples of that are dandelion and turmeric And as far as herbal supplements, you may have heard of milk thistle. Sometimes they'll have a combination tincture that you'll find in health food stores of milk thistle and dandelion. And one of the things that I also wanna mention is that if you are going through IVF and what I typically will suggest to a lot of my clients Is to work on your liver or maybe have a little time in between treatments if possible, so that you're able to assist and maybe take those herbs like milk thistle and dandelion root, and then also something called sulforaphane, which is made from cruciferous vegetables, and it can also detoxify and support the liver. It's important to give [00:18:00] yourself that extra support if you know that your livers already being bombarded with a lot of excess hormones, which happens with cycles. So it is nice to give yourself a little break afterwards where you're able to assist the body in flushing it out. And magnesium is also a very key mineral to help support the liver's function. so ultimately you gotta love your liver. I mean, it has an incredible, incredible role when it comes to your overall health and when it comes to your fertility health. So it's important not to bombard it and really kind of take it as a two step to support it with the right foods, to eliminate things out outside in your environment or even the things that you're eating to encourage a healthier, happier liver. So I hope you enjoyed today's episode, and feel free to share this with anybody that you think can benefit from it. Thank you so much for tuning in [00:19:00] today, and I hope you have a beautiful day.[00:20:00]   

In this special solo episode, I'm so excited to share something really close to my heart: the very first chapter of my book, "The Live By Design Blueprint: Build a Life You Love." This book is a direct result of my own journey and the insights I've gained supporting incredible women, and in this episode, you'll get a taste of the personal experiences that shaped it. If you're a high-achieving woman feeling the weight of burnout and longing for a more intentional life, this chapter is for you. In this episode, you'll discover the first steps to:✨ Reclaim your sense of self

Do you feel like you're eating a healthy breakfast but still crash by 10 AM or struggle with bad PMS and painful periods?The truth is, eating the wrong (healthy) breakfast might be behind irregular periods, hormonal acne, and low energy by lunchtime. The good news? It's easy to fix. Today I'm telling you exactly what to change: My 3-part “hormone hero” breakfast formula to balance blood sugar, boost progesterone naturally, and fight off insulin resistance. Plus, I'll tell you exactly how much protein and carbs you need to keep your energy steadyThe surprising reason your coffee habit could be worsening estrogen dominance and tips for enjoying your morning brew without harming your cortisol levels Two free, quick morning rituals to reduce PMS mood swings, improve fertility, and wake up your lymphatic system before your to-do list takes over.If you're ready to ditch the guesswork and enjoy stable energy and lighter periods this cycle, hit play and learn how to revamp your breakfast—my top strategy for quick results with my clients.P.S. Share this with your hormone-tired bestie; she'll hug you later.NEED HELP FIXING YOUR HORMONES? CHECK OUT MY RESOURCES:Hormone Imbalance Quiz - Find out which of the top 3 hormone imbalances affects you most!Join Nourish Your Hormones Coaching for the step-by-step and my eyes on YOUR hormones for the next 4 monthsRate the podcast 5 stars and DM me RATING on IG @leishadrews for $20 off the Restored mini-course on blood sugar balance, a key factor in hormone health!Use code HHPODCAST for $50 off Nourish Your HormonesLET'S CONNECT!IG: @leishadrewsMy story+more hormone resources hereSend us a text with episode feedback or ideas! (We can't respond to texts unless you include contact info but always read them)Don't forget to subscribe, share this episode, and leave a review. Your support helps us reach more women looking for answers.Disclaimer: Nothing in this podcast is to be taken as medical advice, please take informed accountability and speak to your provider before making changes to your health routine.This podcast is for women and moms to learn how to balance hormones naturally in motherhood, to have pain-free periods, increased fertility, to decrease PMS mood swings, and to increase energy without restrictive diet plans. You'll learn how to balance blood sugar, increase progesterone naturally, understand the root cause of estrogen dominance, irregular periods, PCOS, insulin resistance, hormonal acne, post birth-control syndrome, and conceive naturally. We use a pro-metabolic, whole food, root cause approach to functional women's health and focus on truly holistic health and mind-body connection.If you listen to any of the following shows, we're sure you'll like ours too! Pursuit of Wellness with Mari Llewellyn, Culture Apothecary with Alex Clark, Found My Fitness with Rhonda Patrick, Just Ingredients Podcast, Wellness Mama, The Dr Josh Axe Show, Are You Menstrual Podcast, The Model Health Show, Grounded Wellness By Primally Pure, Be Well By Kelly Leveque, The Freely Rooted Podcast with Kori Meloy, Simple Farmhouse Life with Lisa Bass

Nabeel Qureshi is an entrepreneur, writer, researcher, and visiting scholar of AI policy at the Mercatus Center (alongside Tyler Cowen). Previously, he spent nearly eight years at Palantir, working as a forward-deployed engineer. His work at Palantir ranged from accelerating the Covid-19 response to applying AI to drug discovery to optimizing aircraft manufacturing at Airbus. Nabeel was also a founding employee and VP of business development at GoCardless, a leading European fintech unicorn.What you'll learn:• Why almost a third of all Palantir's PMs go on to start companies• How the “forward-deployed engineer” model works and why it creates exceptional product leaders• How Palantir transformed from a “sparkling Accenture” into a $200 billion data/software platform company with more than 80% margins• The unconventional hiring approach that screens for independent-minded, intellectually curious, and highly competitive people• Why the company intentionally avoids traditional titles and career ladders—and what they do instead• Why they built an ontology-first data platform that LLMs love• How Palantir's controversial “bat signal” recruiting strategy filtered for specific talent types• The moral case for working at a company like Palantir—Brought to you by:• WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs• Attio—The powerful, flexible CRM for fast-growing startups• OneSchema—Import CSV data 10x faster—Where to find Nabeel S. Qureshi:• X: https://x.com/nabeelqu• LinkedIn: https://www.linkedin.com/in/nabeelqu/• Website: https://nabeelqu.co/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Nabeel S. Qureshi(05:10) Palantir's unique culture and hiring(13:29) What Palantir looks for in people(16:14) Why they don't have titles(19:11) Forward-deployed engineers at Palantir(25:23) Key principles of Palantir's success(30:00) Gotham and Foundry(36:58) The ontology concept(38:02) Life as a forward-deployed engineer(41:36) Balancing custom solutions and product vision(46:36) Advice on how to implement forward-deployed engineers(50:41) The current state of forward-deployed engineers at Palantir(53:15) The power of ingesting, cleaning and analyzing data(59:25) Hiring for mission-driven startups(01:05:30) What makes Palantir PMs different(01:10:00) The moral question of Palantir(01:16:03) Advice for new startups(01:21:12) AI corner(01:24:00) Contrarian corner(01:25:42) Lightning round and final thoughts—Referenced:• Reflections on Palantir: https://nabeelqu.co/reflections-on-palantir• Palantir: https://www.palantir.com/• Intercom: https://www.intercom.com/• Which companies produce the best product managers: https://www.lennysnewsletter.com/p/which-companies-produce-the-best• Gotham: https://www.palantir.com/platforms/gotham/• Foundry: https://www.palantir.com/platforms/foundry/• Peter Thiel on X: https://x.com/peterthiel• Alex Karp: https://en.wikipedia.org/wiki/Alex_Karp• Stephen Cohen: https://en.wikipedia.org/wiki/Stephen_Cohen_(entrepreneur)• Joe Lonsdale on LinkedIn: https://www.linkedin.com/in/jtlonsdale/• Tyler Cowen's website: https://tylercowen.com/• This Scandinavian City Just Won the Internet With Its Hilarious New Tourism Ad: https://www.afar.com/magazine/oslos-new-tourism-ad-becomes-viral-hit• Safe Superintelligence: https://ssi.inc/• Mira Murati on X: https://x.com/miramurati• Stripe: https://stripe.com/• Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein• Airbus: https://www.airbus.com/en• NIH: https://www.nih.gov/• Jupyter Notebooks: https://jupyter.org/• Shyam Sankar on LinkedIn: https://www.linkedin.com/in/shyamsankar/• Palantir Gotham for Defense Decision Making: https://www.youtube.com/watch?v=rxKghrZU5w8• Foundry 2022 Operating System Demo: https://www.youtube.com/watch?v=uF-GSj-Exms• SQL: https://en.wikipedia.org/wiki/SQL• Airbus A350: https://en.wikipedia.org/wiki/Airbus_A350• SAP: https://www.sap.com/index.html• Barry McCardel on LinkedIn: https://www.linkedin.com/in/barrymccardel/• Understanding ‘Forward Deployed Engineering' and Why Your Company Probably Shouldn't Do It: https://www.barry.ooo/posts/fde-culture• David Hsu on LinkedIn: https://www.linkedin.com/in/dvdhsu/• Retool's Path to Product-Market Fit—Lessons for Getting to 100 Happy Customers, Faster: https://review.firstround.com/retools-path-to-product-market-fit-lessons-for-getting-to-100-happy-customers-faster/• How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe): https://www.lennysnewsletter.com/p/how-to-foster-innovation-and-big• Looker: https://cloud.google.com/looker• Sorry, that isn't an FDE: https://tedmabrey.substack.com/p/sorry-that-isnt-an-fde• Glean: https://www.glean.com/• Limited Engagement: Is Tech Becoming More Diverse?: https://www.bkmag.com/2017/01/31/limited-engagement-creating-diversity-in-the-tech-industry/• Operation Warp Speed: https://en.wikipedia.org/wiki/Operation_Warp_Speed• Mark Zuckerberg testifies: https://www.businessinsider.com/facebook-ceo-mark-zuckerberg-testifies-congress-libra-cryptocurrency-2019-10• Anduril: https://www.anduril.com/• SpaceX: https://www.spacex.com/• Principles: https://nabeelqu.co/principles• Wispr Flow: https://wisprflow.ai/• Claude code: https://docs.anthropic.com/en/docs/agents-and-tools/claude-code/overview• Gemini Pro 2.5: https://deepmind.google/technologies/gemini/pro/• DeepMind: https://deepmind.google/• Latent Space newsletter: https://www.latent.space/• Swyx on x: https://x.com/swyx• Neural networks in chess programs: https://www.chessprogramming.org/Neural_Networks• AlphaZero: https://en.wikipedia.org/wiki/AlphaZero• The top chess players in the world: https://www.chess.com/players• Decision to Leave: https://www.imdb.com/title/tt12477480/• Oldboy: https://www.imdb.com/title/tt0364569/• Christopher Alexander: https://en.wikipedia.org/wiki/Christopher_Alexander—Recommended books:• The Technological Republic: Hard Power, Soft Belief, and the Future of the West: https://www.amazon.com/Technological-Republic-Power-Belief-Future/dp/0593798694• Zero to One: Notes on Startups, or How to Build the Future: https://www.amazon.com/Zero-One-Notes-Startups-Future/dp/0804139296• Impro: Improvisation and the Theatre: https://www.amazon.com/Impro-Improvisation-Theatre-Keith-Johnstone/dp/0878301178/• William Shakespeare: Histories: https://www.amazon.com/Histories-Everymans-Library-William-Shakespeare/dp/0679433120/• High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884• Anna Karenina: https://www.amazon.com/Anna-Karenina-Leo-Tolstoy/dp/0143035002—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

Oh hello De-Influencers!!Happy Thursday! Who's ready for quite possibly the most husband and wife episode we've ever recorded? Dani and Jordan are having some silly, relatable and lighthearted conversations about Jordan's purchasing habits, little bit of PMS talk and some good ole catch up.Plus, is Dani getting her boobs out? AND we took a BIG step in our relationship a few weeks ago.. it's time we talk about it.We hope you enjoy this episode and we gave you some good laughs this Thursday! We scored some great deals with a few of our favorite brands for our listeners: So whether you're looking to plan a trip or build a business planning trips - visitforatravel.com/dani and let them know you came from DANI to learn what it means to travel, upgraded.  The Nanit baby monitor is changing parenthood for the better! It's the one baby item we can't live without. And of course, we have a special offer just for our listeners! Get TWENTY PERCENT off your first order with code BABY20. That's B-A-B-Y-20 at Nanit.com NOW! N-A-N-I-T.com. Nanit. Parenthood looks different here. Looking for a formula and want to try Bobbie? Bobbie has an exclusive offer just for De-Influenced listeners. First, visit www.hibobbie.com to find the recipe that fits your journey. Then, apply promo code DANI to get an additional 10% off on your first purchase. Get 40% off with my code DANI cozyearth.com. Getting our baby dressed has never been easier than with Magnetic Me - trust us, you need to order these for your baby! Go to MagneticMe.com today - new customers will get 15% off their first order!! For flavor that pops, De-Influenced chooses Simply Pop. Go to cokeurl.com/simplyPOP to find out where you can try it. Make sure you're subscribed to our official channel on YouTube, @deinfluencedpodcast, and follow us on Spotify, Apple Podcasts, or wherever you get your De-Influenced fix!  Stay connected with us on Instagram and TikTok @deinfluencedpodcast, and as always thank you for being a part of this journey.  We'll see you next time! XOXO D+J