Podcasts about company culture

In this conversation, Justin Neagle and Will Foret speak with Kami Farahmandpour and Chris Kottra from Building Technology Consultants, Inc. (BTC) about their experiences in the engineering industry, the founding of BTC, and the importance of company culture, leadership transitions, and quality in their work. They discuss the challenges of hiring in a niche market, the significance of training for autonomy, and the role of litigation in honing expertise. The conversation also touches on reflections and advice for future leaders in the industry.

Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Josh Parnell of Limitless Leadership. Josh explores the challenges of leadership in the automotive industry, emphasizing the importance of connection and trust-building within teams. The discussion dives into effective onboarding, consistent coaching, and why prioritizing leadership development is essential for sustained business growth.00:00 Father-Son Love and Acceptance08:12 Consolidating Cosmetics Ventures14:03 Pioneering Black Woman in Men's Grooming18:45 High-Quality Personal Care Products23:25 Expert Insights on Corporate Culture28:48 "Effective Communication and One-on-Ones"34:33 Embracing Self-Doubt and Awareness40:01 Reassuring Client After Bad Experience44:43 Mastery Through Focused Practice49:40 "Prioritizing Vacation Time"58:55 Passion Fuels Diagnostic Mastery01:00:12 Over-Invested Technician Dilemma01:09:19 Strategizing Scenarios for Clarity01:12:11 Muscle Supplements: Dosage and Effects01:15:26 Podcast Musings: Seeking Direction

In this episode of Fuel Your Drive, I break down one of the most powerful concepts in leadership and business—standards. I talk about how your standards shape your company culture, guide your team, and directly impact your success. From real-life experiences to the core values and pillars that fuel my own company, I show you exactly how to lead by example and build something great. Whether you're just starting or leveling up, this episode is your blueprint for setting the tone at the top.

How do you move from fear to purpose? Bestselling author and TikTok exec Michal Oshman shares how discovering her soul helped her overcome anxiety, perfectionism, and self-doubt. She opens up about parenting with intention, redefining success, and embracing the concept of bitul—spiritual humility—as a path to clarity and peace.Michal Oshman is the former Head of Company Culture, Diversity and Inclusion at TikTok Europe, and was formerly responsible for international leadership and team development at Facebook. Throughout her career, Michal has trained and coached hundreds of tech leaders. She served as an officer in the IDF, and has three university degrees in psychodynamic and systemic thinking, sociology, and anthropology. Michal lives with her husband and their children in London, UK. Find out more about Michal on michaloshman.com. Contact Michal at info@michaloshman.comTo inquire about sponsorship & advertising opportunities, please email us at info@humanandholy.comTo support our work, visit humanandholy.com/sponsor.Find us on Instagram @humanandholy & subscribe to our channel to stay up to date on all our upcoming conversations ✨Human & Holy podcast is available on all podcast streaming platforms. New episodes every Sunday & Wednesday on YouTube, Spotify, Apple Podcasts, and Google Podcasts.* * * * * * *TIMESTAMPS:00:00 – Intro: Fear, Purpose & Jewish Wisdom01:37 – Meet Michal Oshman05:10 – Fear vs. Anxiety09:00 – Discovering the Jewish Soul14:00 – You Are Here for a Reason18:00 – Parenting with Soul, Not Fear22:10 – Hashem as a Life Partner25:20 – The Holiness of Marriage29:20 – Confidence vs. Fear in the Workplace33:50 – Letting Go of Parental Perfection38:10 – Finding Purpose Through Life Phases44:45 – Discovering and Using Your Gifts48:00 – What Is Bitul?52:25 – Living for a Mission Greater Than the Self55:00 – The Power of Honest Friendship57:20 – You Are Needed

Have you ever wondered how to pull off a team retreat that's actually fun, productive, and builds real connection? After years of trial and error, I've finally found a rhythm that works. In this episode, I break down exactly how we designed our recent team retreat in Mexico City, what made it a success, and some of the biggest mistakes I've made in the past (think: go-karts and back injuries). Listen in as I walk through our retreat schedule—from soaking in cliffside hot springs and taking a taco tour to having deep team conversations about AI and productivity. I talk about why your primary focus should not be productivity (even if that's tough as a founder), why food tours are criminally underrated, and how one cocktail mixing class turned into the most memorable night of the trip. I'll also share how I prep both myself and the team before the retreat, who I think should get an invite, and why renting an Airbnb beats hotel conference rooms every time. You can find show notes and more information by clicking here: https://bit.ly/4ldEMfg Interested in our Private Community for 7-Figure Store Owners?  Learn more here.   Want to hear about new episodes and eCommerce news round-ups?  Subscribe via email.

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcast For all episodes, please check out www.thePOZcast.com SummaryIn this conversation, Randy Shacka shares his remarkable journey from a marketing intern to Two Men and a Truck president. He discusses the foundational values instilled by his parents, the importance of internships in shaping his career, and the challenges of building a brand from the ground up. Randy emphasizes the significance of leadership, resilience, and establishing a clear vision for the future, all while maintaining a people-first approach in business. In this conversation, Randy discusses his journey as a leader at Two Men and a Truck, sharing insights on navigating leadership challenges, enhancing customer experience, and the importance of hiring for cultural fit. He emphasizes the need for agility in meeting customer demands and the significance of data-driven decision-making in franchise management. Randy also reflects on the brand's expansion with Two Men and a Junk Truck, addressing the challenges and opportunities of growth. He concludes by sharing his personal definition of success, which revolves around paying it forward and helping others grow.Takeaways- Randy's journey from intern to president showcases the power of hard work and perseverance.- Values instilled by parents play a crucial role in shaping leadership styles.- Internships provide critical exposure to both what one enjoys and what one does not.- Building a brand requires grassroots efforts and a strong community presence.- Leadership involves understanding and addressing the needs of team members and franchisees.- Establishing a clear vision is essential for guiding a growing organization.- Navigating challenges requires resilience and a focus on core values.- The importance of listening and seeking to understand in leadership roles.- Creating a culture of care and compassion can drive organizational success.- Continuous improvement and innovation are key to staying relevant in business. - Listening to customers is crucial for success.- Agility in meeting customer needs is essential.- Hiring for cultural fit is more important than skills alone.- Interviewing should focus on values and team dynamics.- The hiring process must be intentional and communicative.- Data-driven decisions enhance operational efficiency.- Franchise consistency is vital for brand reputation.- Expanding the brand requires careful consideration and strategy.- Success is defined by the ability to help others grow. Chapters00:00 Introduction to Randy Shaka's Journey02:49 Foundations of Values and Work Ethic05:49 The Internship Experience and Career Beginnings09:02 Building a Brand from the Ground Up11:57 Leadership and Navigating Challenges15:06 Establishing a Vision for the Future24:02 Navigating Leadership Challenges26:02 Enhancing Customer Experience26:59 Hiring Philosophy and Culture Fit29:56 Interviewing for Values and Team Dynamics32:00 Innovations in Hiring Process33:49 Data-Driven Decision Making35:55 Franchise Consistency and Accountability39:02 Expanding the Brand: Two Men and a Junk Truck41:51 Leadership Concerns and Future Outlook43:55 Defining Personal Success   

In this conversation, Shannon Huffman Polson and Dave discuss the importance of purpose and values in leadership and entrepreneurship. Dave shares his early career experiences at Hewlett Packard, the challenges he faced while founding Good Technology, and the profound impact of Joseph Campbell's hero's journey on his perspective. He introduces the concept of evergreen companies, which prioritize long-term sustainability over rapid growth, and outlines the seven P's that define these companies. The discussion emphasizes the need for a community of like-minded entrepreneurs who share these values and principles. In this conversation, Dave discusses the importance of partnerships, particularly his relationship with Jessica Herron, and how it shaped his understanding of building evergreen companies. He emphasizes the need for a deliberate approach to innovation and growth, focusing on sustainability rather than quick profits. The discussion also highlights the significance of aligning personal purpose with professional goals, especially in the context of employee engagement and satisfaction. Dave envisions a future where a new generation of entrepreneurs can redefine business success by prioritizing purpose and creativity over traditional funding models. Takeaways Purpose and values are crucial for effective leadership. Early experiences shape our understanding of corporate culture. Personal challenges can impact professional journeys. The hero's journey offers valuable insights for business leaders. Evergreen companies focus on long-term sustainability. Community support is vital for like-minded entrepreneurs. The seven P's provide a framework for building lasting companies. Introverts often have a strong internal compass for their goals. Rewiring our thinking is necessary for new business models. Hidden evergreen companies exist and need recognition. Partnerships can significantly influence business development. Evergreen companies prioritize long-term sustainability over quick profits. Innovation requires a deliberate approach to risk management. Personal purpose alignment is crucial for employee satisfaction. Companies should measure personal purpose during recruitment. Growth rates impact the capacity for reflection and development. Evergreen companies can thrive without external capital. The true purpose of many companies may differ from their stated mission. Investors often prioritize financial returns over authentic company purpose. A new generation of entrepreneurs can redefine business success.   Contact Details Website: https://www.tugboatinstitute.com Book https://bookshop.org/a/15754/9798892791137  

What comes to mind when you think about “company culture”? Study after study has confirmed that cultural fit impacts the success of everything from mergers and acquisitions to alliances to outsourcing and introducing new technology. And yet there are still many myths about when company culture begins, how many ways it can show up, andRead More The post Debunking Myths About Company Culture appeared first on Business Advancement.

Jeff Ustin is the Vice President of Western Bagel, the first bagel shop in Los Angeles. He helps carry on his great-grandfather's 75-year legacy while leading the brand's national and international expansion. Under his leadership, Western Bagel has become a West Coast staple, blending New York tradition with LA innovation. Carrying on a rich 75-year legacy, Jeff is the great-grandson of David Ustin, a union bagel baker from New York City who founded Western Bagel in 1947. Jeff grew up immersed in the business, learning every aspect from sweeping floors at 3 AM with his father, Steve, to managing retail stores. Under his leadership, Western Bagel continues to blend New York tradition with LA innovation, expanding its reach nationally and internationally while preserving its strong family values and commitment to employeeSHOW SUMMARYIn this episode of the Disruptive Successor Podcast, host Jonathan Goldhill talks with Jeff Ustin, Vice President of Western Bagel. Jeff shares the fascinating history of his family's 75-year-old bagel business, from its New York roots to becoming a West Coast staple. The conversation explores the unique challenges and triumphs of generational transitions, maintaining a strong company culture based on loyalty and respect, and the ongoing efforts to modernize and expand the brand in a competitive market. Jeff offers valuable insights into balancing tradition with innovation, adapting to consumer trends, and navigating market shifts like the COVID-19 pandemic, all while staying true to Western Bagel's core values.KEY TAKEAWAYSA Legacy Built on Hard Work and Family: Jeff highlights how Western Bagel's 75-year success is rooted in the tireless dedication of his great-grandfather and father, who instilled a strong work ethic and passion for the business from a young age.The Backbone of Employee Loyalty: The longevity and success of Western Bagel are largely attributed to their deep respect for employees, many of whom have been with the company for decades, fostered by an open-door policy and a family-like culture.Balancing Tradition with Innovation: Western Bagel masterfully combines its New York bagel heritage with an LA touch, creating a less dense bagel that appeals to the local market while continuously exploring new products and adapting to modern consumer preferences like high-protein options.Modernizing for the Next Generation: The company is actively investing in social media, hiring PR firms, and exploring new concepts to connect with younger customers and expand its brand presence, ensuring relevance in a constantly evolving market.Strategic Expansion in a Competitive Landscape: Jeff discusses the deliberate planning behind market expansion, emphasizing the need to "hit hard" when entering new areas and the constant evaluation of opportunities in wholesale, private label, and potential new factory locations.Lessons from Adversity: Navigating COVID-19: The pandemic, while challenging, pushed Western Bagel to adapt and grow, particularly in delivery services, leading to valuable operational improvements and a stronger, more resilient business.Sticking to Your Core and Giving Back: Jeff emphasizes the importance of focusing on what the company does best – making authentic bagels – and its unwavering commitment to community involvement and stewardship through charitable giving.QUOTES"You're only as good as your employees that you have. You need to be loyal to them. They're the backbone of your company.""If you don't change with the times, you're gonna fail.""You gotta know what you know and what you don't know... you gotta put that ego aside and, and trust people and learn.""We know we have the best bagel out there. We take pride in our bagel. We use the highest quality ingredient. I mean, it's a, it matters to us.""There's always something good that comes outta something horrific.""You gotta help those that need help... we believe that's our job as a, as a company, is to help those in need."Connect and learn more about Jeff Ustin and his company:Jeff Ustin's LinkedIn: https://www.linkedin.com/in/jeff-ustin-307a1710b/Western Bagel: https://westernbagel.com/If you enjoyed today's episode, please subscribe, review, and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com

Raise your hand if you've been through a layoff. Keep your hand raised if you kept your job through it and are faced with the reality of attempting to rebuild the company culture after a massive layoff. You are what people call a “survivor” and my goodness, that's a lot of pressure on your shoulders to help the organization recover, eh? My all-star special guest today is culture lead and event planner, Daniel Stokes and he's simplifying how to rebuild company culture after a massive layoff. Both Daniel and I have recently been through a layoff at a large organization and we come to the table with practical advice that you can begin to implement at your own company immediately. Here's how. My all-star special guest today is Daniel Stokes and he's simplifying how to rebuild company culture after a massive layoff. We tackle and simplify all aspects of it, including: What the very first step is that your HR or People & Culture team must take immediately after a layoff has been announced at your organization. Why he believes that “culture repair is everyone's job,” and not just the responsibility of HR. Let's face it - Trust is lost after a layoff… He talks about the ways that managers and senior leadership can work together to rebuild that trust with their workforce, one conversation at a time. One major mistake that organizations tend to make after announcing a layoff that is a massive blunder. How to create a safe space for employee listening (through forums, surveys, town halls), where employee feedback can be captured and then actioned upon. …and ultimately, we implore everyone listening to this to consider one simple idea: instead of cutting People & Culture budgets after a layoff, what a better solution would be to improve employee engagement and rebuild company pride. Q: Are you ready to learn how to rebuild your company's culture after a layoff? If yes, this one is for you. It's time to #DoTheThing! ---- Show notes available with all links mentioned here: https://www.thesimplifiers.com/posts/386-how-to-rebuild-company-culture-after-a-massive-layoff---with-daniel-stokes-all-star

On this episode of the Customers First Podcast, I engage in an enlightening conversation with Dustin Jensen, the founder of AIA System, a pioneering venture in the realm of AI applications. We delve deep into the nuanced world of customer experiences and how AI can serve as an essential ally in creating memorable interactions. He emphasizes that AI is not the flashy tool many perceive it to be, but rather an invisible co-pilot poised to enhance our workflows through subtle, intelligent interactions. Dustin elaborates on the importance of integrating AI within organizations, noting that many companies are still grappling with the implementation process. This is not merely about adopting technology for technology's sake; it's about enhancing the customer journey and streamlining operations to ultimately boost productivity and satisfaction. As our conversation progresses, we turn our attention to the healthcare industry, where Dustin highlights how AI can relieve the burdens of administrative tasks, allowing professionals to dedicate more time to their patients. The aim here is not to replace human interaction, but to elevate it, ensuring that healthcare providers can focus on building meaningful relationships with their patients. We also tackle the fears surrounding job loss due to AI, emphasizing the necessity of human involvement even in increasingly automated processes. Dustin reinforces the idea that AI is about augmenting human capabilities rather than replacing them; it enables people to focus on more substantial, value-driven tasks, thus fostering a more collaborative environment between humans and AI. Towards the end of our conversation, we discuss strategies for building customer-centric cultures that embrace AI while steering clear of disruption. Through this dialogue, we demystify AI and explore how it can serve as a bridge to enhanced customer experiences without sacrificing the vital human touch. This episode ultimately paints a picture of a collaborative future where technology and human talent work hand-in-hand to create magical experiences for customers.   Dustin's Contact Information: Website: https://aiasystem.com LinkedIn: @dustin-jensen   Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!  

In this conversation, Ismael Valdez discusses the significance of profitability, the impact of private equity on the industry, and the necessity of preparation for business growth. The discussion also touches on leadership, company culture, and the legacy that entrepreneurs leave for future generations. He emphasizes the importance of leading by example in parenting, the necessity of delegation in business, and the value of cultivating a high-performance team. He also touches on the challenges of navigating business growth, the drive for success, and the role of AI in enhancing customer service. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com   00:00 The Journey to Success   03:01 Building a Winning Team   05:58 The Role of Competition in Business   08:54 Learning from Industry Leaders   12:05 The Importance of Profitability   15:01 Navigating Private Equity   17:49 The Impact of Private Equity on the Industry   20:58 Preparing for Business Growth   23:53 Leadership and Company Culture   26:57 Legacy and Future Generations   32:29 Parenting with Purpose   34:08 The Importance of Delegation   36:28 Cultivating a High-Performance Team   39:06 Learning from Mistakes   41:13 Navigating Business Growth   44:47 The Drive for Success   45:25 Market Expansion Strategies   48:20 The Role of AI in Home Services   52:23 Innovations in HVAC Technology  

Toxic culture doesn't always show up with warning signs—it can creep in slowly, through unchecked gossip, lack of accountability, or subtle disrespect. Over time, even high-performing teams start to fray at the edges, with morale dropping and turnover quietly rising. The energy that once drove growth gets replaced with tension and mistrust, and suddenly the business feels heavy. It's not always about strategy or systems—sometimes it's the atmosphere that's quietly pulling everything apart. Debbie Longo is a corporate behavior coach with over two decades of experience helping leaders fix toxic work environments. She focuses on identifying and removing negative behaviors that quietly erode team morale and productivity. Toda, Debbie discusses how unchecked attitudes spread and hurt performance across entire organizations. She stresses that ignoring these patterns can kill profits and even sink a business. Her strategies are direct, practical, and built for real workplace results. Stay tuned! Resources: Unlock Your Team's Potential | Transform Skills and Behaviors for Workplace Success Subscribe to Debbie Longo on YouTube Follow Debbie Longo on Facebook

Listen to hear how Ericsson's workplace culture was transformed by a cleaner, and the lessons this brings in empowerment and initiative. In Episode 254, Shawn … The post 254 – Cooking Up Company Culture – Ericsson appeared first on Anecdote.

Science and technology will bring more change to health care over the next decade than we saw in the past century, says Joaquin Duato, Chairman and CEO, Johnson & Johnson, and a 2025 Distinguished Leadership Award honoree. What drives his confidence, and how is the company creating this future?     Join David K. Young and Duato to discover what he has learned in 36 years at J&J, how the company innovates in science and technology, and how the company supports employees and communities.  This Leadership in Challenging Times discussion is featured as a C-Suite Perspectives podcast and a special CED Policy Watch Webcast. Leadership in Challenging Times features timely and insightful discussions with the outstanding CEOs who are recipients of CED's Distinguished Leadership Awards. Business leader honorees discuss the unprecedented challenges facing the nation and how they are helping chart a path forward for both their companies and communities in which they operate.      (04:08) Leadership Philosophy and Company Culture (06:48) Secrets to Johnson & Johnson's Longevity (09:11) Transforming Health Care with Science and Technology (12:09) Investment Strategies in Health Care Innovation (15:53) Advancing Technology and AI at Johnson & Johnson (18:38) Addressing the Global Health Care Workforce Shortfall (19:41) Ensuring Access to Health Care for Underserved Communities   For more from The Conference Board:  CED Announces Recipients of Its 2025 Distinguished Leadership Awards  CED Distinguished Leadership Awards Celebration 

In this episode of CMO Convo, we sit down with Noel Hamill, the Global CMO at ParcelLab. Noel shares his insights on the importance of brand identity and how to cultivate a strong internal culture that supports and amplifies a company's brand.

The boundary between professional and personal life has never been more blurred. As Dr. Alexander Lovell, Research Director at the O.C. Tanner Institute, reveals in this compelling episode, employees worldwide are increasingly operating in "survival mode" rather than thriving at work, and the consequences extend far beyond productivity metrics.Alex introduces guest host Dr. Bill Howatt to the "Survival Continuum", a framework that maps the journey from mere survival to genuine thriving. This isn't a simple binary state but rather a nuanced spectrum where employees can experience varying degrees of struggle or fulfillment. Through extensive research, his team has identified three critical pillars determining where employees fall on this continuum: compensation, healthcare access, and the often-underestimated power of belonging.The financial reality for many workers is sobering. While executives might imagine employees dreaming of lavish vacations, Dr. Lovell's research reveals most simply hope for "not having an empty bank account by the end of the month." This disconnect between perception and reality represents a significant blind spot for leaders trying to address workplace wellbeing.Perhaps most illuminating is the discussion around mental health stigma. Despite increased awareness, employees continue to mask anxiety and depression behind more palatable terms like "burnout" or "feeling tired". This linguistic substitution reveals how far we still need to go in normalizing authentic mental health conversations in professional settings. Meanwhile, the cost of presenteeism—being physically present but mentally elsewhere—exceeds absenteeism costs by 7.5 times.For HR professionals feeling overwhelmed by these challenges, Dr. Lovell offers practical starting points. Begin by taking inventory of existing resources, then focus on creating genuine belonging through recognition and leader modeling of appropriate vulnerability. Ready to help your team move from survival to thriving? Subscribe to the HRchat show and Dr Bill's new podcast, Exploring Workplace Mental Health, for more insights on creating workplaces where belonging and wellbeing drive sustainable performance.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Ping Identity Founder & CEO, Andre Durand, explains that in a 10-10 culture, “the how matters as much as the what.” Over time, through his experience as a multi-time founder, he has come to resonate with one simple cultural north star that he refers to as “10-10” to strike a balance between performance and attitude. In this Beyond the Deal minisode, Andre Durand sits down with Thoma Bravo's Orlando Bravo and Chip Virnig to discuss some of the pivotal moments that shaped his journey as an entrepreneur and what guides his leadership style today. For more information on Thoma Bravo's Behind the Deal, visit https://www.thomabravo.com/behindthedeal Learn more about Thoma Bravo: https://www.thomabravo.com/ Visit Ping's website: https://www.pingidentity.com/en.html To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Today, we're picking up with the second part of my conversation with Jodi Berg, the former President & CEO of Vitamix.In Part 1, we explored Jodi's career, the history, evolution, and family legacy of Vitamix, and her leadership journey in growing the company into the global brand it is today.In Part 2, we continue with her reflections on stepping away from the business—and dive deeper into her philosophy of purpose, the DANCE framework she's developing to help others lead more intentional lives, and the wisdom she's distilled from decades of research, teaching, and hands-on leadership and entrepreneurial experience.It's a wide-ranging, deeply thoughtful conversation about what it means to live and lead with purpose—not to mention, a lot of fun. I'm so excited to share it with you.00:00:00 - Reflecting on Leadership and Culture  00:04:25 - Succession Planning in Family Businesses  00:06:56 - Navigating Leadership Transitions  00:13:44 - The Importance of Purpose  00:15:18 - Personal Experiences Shaping Purpose  00:19:34 - Helping Others Find Their Wings  00:26:33 - The Dual Nature of Purpose  00:35:23 - Impact of Personal Purpose on Company Culture  00:41:26 - The Impact of Personal Purpose  00:46:51 - Understanding and Helping Others  00:47:27 - Writing a Purpose-Driven Book  00:48:39 - The DANCE Framework for Decision-Making  00:56:20 - The Importance of Purpose in Decision-Making  01:02:42 - Discovering Superpowers and Purpose  01:03:26 - Innovating the Blender: A New Approach  01:10:05 - Technology and Purpose in Business  01:14:53 - Hidden Gem-----LINKS:https://www.linkedin.com/in/jodilberg/https://www.vitamix.com/us/en_us/Original Vitamix Infomercial: https://www.youtube.com/watch?v=Rm5IzzGPzQA-----SPONSOR:Roundstone InsuranceRoundstone Insurance is proud to sponsor Lay of The Land. Founder and CEO, Michael Schroeder, has committed full-year support for the podcast, recognizing its alignment with the company's passion for entrepreneurship, innovation, and community leadership.Headquartered in Rocky River, Ohio, Roundstone was founded in 2005 with a vision to deliver better healthcare outcomes at a more affordable cost. To bring that vision to life, the company pioneered the group medical captive model — a self-funded health insurance solution that provides small and mid-sized businesses with greater control and significant savings.Over the past two decades, Roundstone has grown rapidly, creating nearly 200 jobs in Northeast Ohio. The company works closely with employers and benefits advisors to navigate the complexities of commercial health insurance and build custom plans that prioritize employee well-being over shareholder returns. By focusing on aligned incentives and better health outcomes, Roundstone is helping businesses save thousands in Per Employee Per Year healthcare costs.Roundstone Insurance — Built for entrepreneurs. Backed by innovation. Committed to Cleveland.-----Stay up to date by signing up for Lay of The Land's weekly newsletter — sign up here.Past guests include Justin Bibb (Mayor of Cleveland), Pat Conway (Great Lakes Brewing), Steve Potash (OverDrive), Umberto P. Fedeli (The Fedeli Group), Lila Mills (Signal Cleveland), Stewart Kohl (The Riverside Company), Mitch Kroll (Findaway — Acquired by Spotify), and over 200 other Cleveland Entrepreneurs.Connect with Jeffrey Stern on LinkedIn — https://www.linkedin.com/in/jeffreypstern/Follow Lay of The Land on X @podlayofthelandhttps://www.jeffreys.page/

Send us a textCharlie Sull, Co-Founder of CultureX and Culture Researcher at MIT, joins us this episode to explore how artificial intelligence is revolutionizing the way we understand and measure corporate culture. He explains why traditional employee surveys fall short and how AI tools are providing new insights into what employees really think about their workplace culture.[0:00] IntroductionWelcome, Charlie!Today's Topic: Using AI to Understand and Improve Corporate Culture[5:30] Why should anyone care about cultural measurement?We know culture is important, but many still see it as an ethereal concept that's difficult to manageWhy so many people think corporate culture is marketing nonsense[13:22] How is culture actually measured?Why 1-to-5-point scale surveys fail to capture true sentimentUsing LLMs to analyze and distill human sentiment from employee reviews[24:13] Why is AI a better way of measuring company culture?Why deciphering complex employee sentiments is nearly impossible with traditional surveysThe newfound flexibility of gathering data for culture analysis using AI tools[35:08] ClosingThanks for listening!Quick Quote“[With traditional 1-to-5-point scale surveys] you're not getting any information. If you're trying to measure company culture with this robotic, repetitive low quality data, you just can't understand . . . what your employees are saying.”To schedule a meeting with us: https://salary.com/hrdlconsulting For more HR Data Labs®, enjoy the HR Data Labs Brown Bag Lunch Hours every Friday at 2:00PM-2:30PM EST. Check it out here: https://hrdatalabs.com/brown-bag-lunch/ Produced by Affogato Media

In this episode of The Steward Chair, Steve Carse, Co-founder and CEO of King of Pops, shares his journey of building a joyful, community-driven business from a popsicle stand into an iconic Atlanta brand. He explores how intentional culture, community stewardship, and long-term thinking drive meaningful, sustainable growth. We discuss navigating the balance between fun and responsibility, maintaining culture through growth, and creating impact beyond profit, providing actionable takeaways for leaders committed to stewardship, integrity, and impact. Key Takeaways Intentional culture-building: How creating space for joy, fun, and community can fuel a purpose-driven business. Stewardship through scaling: Lessons learned in maintaining culture and stakeholder relationships while growing King of Pops into a multi-city brand. Balancing joy and responsibility: How to lead a business that brings happiness to customers and meaning to employees, while being accountable to the broader community. Resources Mentioned Visit King of Pops official website Follow King of Pops on Instagram X/Twitter LinkedIn Follow Steve Carse on LinkedIn Join the ConversationThe Steward Chair is about equipping and inspiring business leaders to build organizations that stand the test of time. If this episode resonated with you, share your biggest takeaway and tag us on LinkedIn: Chat With Leaders Media https://www.linkedin.com/company/chatwithleaders/ End of the Line Productions https://www.linkedin.com/company/end-of-the-line-productions/ Elevate your podcast, company meeting, or industry event strategies to better engage stakeholders and drive meaningful growth! Visit ChatWithLeaders.com to learn more about how we can help.See omnystudio.com/listener for privacy information.

Creating and maintaining a consistent culture, identity and values can be tricky for a big company, especially when you have nearly 40,000 employees and operate in close to 30 countries worldwide. The onus is on the company to build community while operating in many different, often complex regulatory environments. In this episode, KBR Chief People Officer Jenni Myles speaks about the challenges of building and strengthening corporate culture in never-ending unprecedented times, about how recent U.S. policy changes provided the catalyst to accelerate KBR's people strategy, and about the importance of creating spaces for employees to belong, connect and grow.

How Smart Founders Get 5–100× Higher Business Exit Value John Ratliff On The Homefront Unlock the insider strategies behind maximizing your business exit — beyond just EBITDA multiples. In this in-depth Home Front interview, John Ratliff walks us through: Why most business owners sell for less than they deserve How to build with the ideal buyer persona in mind Structuring deals that attract “must‑have” buyers and unlock premium valuation Avoiding common exit mistakes (e.g., unprepared financials, single bidder, structure pitfalls) Culture-first leadership: treating frontline staff as your most important asset “Dream On” program insights: boosting morale, reducing turnover, and saving $ M Speaking your bold future into existence (strategic aim & painted picture) The power of community and masterminds for founder growth Perfect for founders, CEOs, and business changemakers serious about maximizing their exit and taking their company (and culture) to the next level. ⭐ Subscribe for more founder exit strategies & culture-first leadership insights. John Ratliff on LinkedIn Align5 

On this episode, I am joined by Chris Gillen, a distinguished leadership advisor, coach, and speaker who has dedicated his career to fostering cultures of trust and accountability in organizations. We delve into the central themes of his latest book, "The Villain Trap," which explores how blame undermines leadership and erodes the foundation of effective team dynamics. Chris, with over 35 years of retail experience, shares valuable insights on how individuals, knowingly or unknowingly, can become the villains in their leadership narratives. Chris recounts his transition from running large retail operations to coaching startups, providing a unique perspective on cultivating a culture of empowerment and ownership in workplaces. His phrase "the blame bubble" encapsulates the moment when leaders fail to take accountability for their actions, often leading to detrimental consequences for team morale and organizational culture. Through his personal anecdotes and professional journey, Chris underscores the urgency of recognizing this issue to prevent it from spiralling into a poisonous atmosphere within teams. As we delve into the mechanisms of blame and villainization, Chris outlines the five distinct stages of the villain trap, starting with the initial trigger of discomfort that leads to the victim reflex and ultimately to the emotional justification of villain creation. This cycle illustrates how leaders and team members can distort reality to avoid taking responsibility. Chris emphasizes that true leadership is about shifting perspective from finding blame to seeking collaborative solutions, actionable ownership, and mutual understanding. This conversation not only explores the challenges of leadership but also inspires a broader dialogue about accountability, emotional intelligence, and leading with authenticity. By offering actionable advice and a compassionate perspective, Chris encourages leaders at all levels to reflect on their impacts, both personally and communally, in fostering a culture that prioritizes empathy over villainization.   Chris's Contact Information: LinkedIn: @chrisgillen Link to Book Website: The Villain Trap   Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!

How Smart Founders Get 5–100× Higher Business Exit Value John Ratliff On The Homefront Unlock the insider strategies behind maximizing your business exit — beyond just EBITDA multiples. In this in-depth Home Front interview, John Ratliff walks us through: Why most business owners sell for less than they deserve How to build with the ideal buyer persona in mind Structuring deals that attract “must‑have” buyers and unlock premium valuation Avoiding common exit mistakes (e.g., unprepared financials, single bidder, structure pitfalls) Culture-first leadership: treating frontline staff as your most important asset “Dream On” program insights: boosting morale, reducing turnover, and saving $ M Speaking your bold future into existence (strategic aim & painted picture) The power of community and masterminds for founder growth Perfect for founders, CEOs, and business changemakers serious about maximizing their exit and taking their company (and culture) to the next level. ⭐ Subscribe for more founder exit strategies & culture-first leadership insights. John Ratliff on LinkedIn Align5 

On this episode of The Association Podcast, industry veteran Ray Van Hilt, VP of Strategy at Yoko Co, joins the show to discuss UX strategies, effective content strategy, and the vital intersection between marketing and IT. Ray shares personal anecdotes from his career journey, such as working for Ringling Brothers and his experience within the association industry. The conversation dives into the importance of a user-centric approach to web design, the evolving role of AI in content strategy, and ways to foster a strong, inclusive company culture.

In this episode of the LeaderFactor Podcast, Junior and Dr. Tim Clark dive into the critical role alignment plays in team and organizational performance. They explore the two essential types of alignment—cognitive (shared understanding) and affective (emotional commitment)—and explain why both are necessary for achieving meaningful, sustainable results. You'll learn how to avoid common pitfalls, maintain alignment over time, and use five powerful questions to ensure your team is on the same page and fully committed. 

In this episode, Nick & Tyler talk to Paul Johnson about why builder education is key to improving craftsmanship and raising the bar across the industry. Paul shares how his work with VELUX goes far beyond selling products — focusing instead on training, leadership, and building long-term relationships with tradespeople. From the role of manufacturer education to creating new opportunities for builders to grow their businesses, this conversation is packed with insights on leadership, innovation, and elevating the craft.   Show Notes: Velux's Market Share and Installation Importance (0:00) Paul Johnson's Career Journey and Entrepreneurial Influence (14:24) Velux's Training Academy and Installer Engagement (16:06) The Importance of Skylights in Home Building (38:36) Unique Skylight Installations (40:15) Current and Favorite Projects (1:06:48) Career Path and Company Culture (1:08:48) Partnership and Training Opportunities (1:20:43) VIdeo Version https://youtu.be/5LLSwFnrVYg   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media  

Katherine Robinette is the Owner and President of Keystone and Raven.   In this episode of Specified Growth Podcast, Katherine talks about her background in both theater and marketing, and how they've helped her in her current position. She also discusses building trusted relationships with your clients, her tips to taking the slog out of work and having a strong company culture, putting together effective change management teams, and more. Don't miss this episode of Specified Growth Podcast!     Please reach out if you have any feedback or questions. Enjoy!    Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa  YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices

SummaryIn this episode, Jack Clabby and Kayley Melton discuss their conversation with Reginald Andre, a cybersecurity expert and CEO of ARK Solvers. They explore themes of mentorship, the evolution of cybersecurity businesses, the impact of AI, team culture, and community engagement. Andre shares his journey from aspiring English teacher to successful entrepreneur, emphasizing the importance of mentorship and personal growth in the cybersecurity field. In this engaging conversation, the speakers delve into the importance of mentorship, innovative teaching methods, and the role of AI in personal and professional development. They share personal anecdotes about mentoring students and children, emphasizing hands-on learning and real-world applications. The discussion also touches on the fun and insightful lifestyle polygraph segment, where the guest answers quirky questions that reveal his personality and approach to challenges.TakeawaysAndre is a natural mentor who emphasizes actionable advice.The importance of building a fantasy board of directors.Reginald's journey from CompUSA to CEO of ARK Solvers.The shift from IT to cybersecurity in business.AI's growing role in cybersecurity and business efficiency.Hiring based on personality and cultural fit over technical skills.Encouraging a culture of learning from mistakes.The impact of community engagement on personal growth.The significance of mentorship in shaping careers.Raising awareness on critical social issues like human trafficking. Mentorship can significantly impact a student's career trajectory.Hands-on learning is more effective than traditional lectures.Building a resume starts with taking initiative in school activities.AI can serve as a valuable tool for decision-making and mentorship.Creating a community around learning can enhance educational experiences.Students should actively seek internships and opportunities before graduation.Innovative teaching methods can fill gaps in traditional education systems.Personal anecdotes can illustrate the effectiveness of mentorship.Engaging with technology early can lead to better career prospects.Networking and building relationships are crucial for professional growth.TitlesMentorship in Cybersecurity: Lessons from Reginald AndreThe Evolution of Cybersecurity: From IT to AIBuilding a Strong Team Culture in CybersecurityCommunity Engagement: Making a Difference Beyond BusinessSound Bites"Andre is such a natural mentor.""I built my fantasy board of directors.""I had to pivot my business.""AI is not going to take your job.""I always leave him with something.""He was actually building his resume.""Everything has to be hands-on.""I would do Too Fast Too Furious.""You'd be tasked with AI education."Chapters00:00 Introduction to Cybersecurity Mentorship01:56 The Journey of Reginald Andre05:58 From IT to Cybersecurity: A Business Evolution11:55 The Impact of AI on Cybersecurity17:52 Building a Strong Team Culture22:05 Community Engagement and Personal Growth27:39 Mentorship and Impact30:21 Innovative Teaching Approaches34:04 Lifestyle Polygraph: Fun and Insightful Questions

In times of uncertainty, knowing what your business is worth—and how to protect or grow that value—can feel elusive. You are never sure what business you are really in. What should you do? How can you retain the value you have created and prepare for the next growth phase, or even the exit strategy? On this recent episode of On the Brink with Andi Simon, I had the pleasure of speaking with Dave Bookbinder. Dave is a business valuation expert whose groundbreaking work focuses on an often-overlooked truth: your people are your most valuable asset. Dave, the author of The New ROI: Return on Individuals, joined me to unpack how business owners can better understand, manage, and maximize the value of their companies—especially in a rapidly changing business environment. His key message? Valuation isn't just a number. It's a reflection of leadership, culture, and strategic clarity. Let me repeat that:  Your business's value is a reflection of leadership, culture, and strategic clarity. What can Dave teach you about how to build and protect that value? The Human Side of Valuation Dave's experience spans thousands of valuation engagements across industries. And while balance sheets highlight assets like patents and trademarks, human capital rarely makes the cut. “Every CEO says their people are their most valuable asset,” Dave points out, “but where do they show up on the balance sheet? They don't.” That gap sparked his first book, The New ROI, which explores the critical link between culture, engagement, and enterprise value. His second, The New ROI: Going Behind the Numbers, draws from his award-winning podcast, Behind the Numbers, which focuses on how leadership and culture truly impact business performance. You will totally enjoy watching our video of the podcast here. Common Valuation Mistakes Dave shared some of the biggest pitfalls business owners face when it comes to valuing their company: Relying on rules of thumb: “Back-of-the-napkin” valuations based on hearsay can be wildly misleading. Dave recounted a client who declined a generous acquisition offer assuming better ones would follow. Years later, the business couldn't command even half that valuation. Tax-driven financials: Many entrepreneurs minimize income to reduce taxes, only to struggle during a sale. Buyers don't take your word for “adjusted EBITDA”—they want clean, auditable numbers. Unrealistic projections: Over-optimistic forecasts, especially those shaped like a hockey stick, often destroy credibility with buyers. “They're buying the future,” Dave says. “And if your projections seem disconnected from market realities, they'll discount for risk.” De-Risking Your Business to Maximize Value Buyers and investors are risk-averse. That's why Dave emphasizes the need to "de-risk" your business: Clean financial statements: Avoid running personal expenses through the business. Have your books reviewed or audited by a CPA. Strong management team: If the business can't run without you, it's not scalable—or sellable. Documented processes: Institutional knowledge should live in systems, not just in people's heads. “If your business can't survive you getting hit by a bus,” Dave quips, “you don't have a sellable business.” Exit Planning is a Process, Not an Event Whether you're transferring ownership to a family member or preparing for an acquisition, Dave urges owners to think ahead. “Selling a business is like selling a house,” he explains. “You need to get an appraisal, clean it up, and understand what similar businesses are selling for.” He also warned that poorly integrated acquisitions often fail—not due to valuation issues, but because of clashing cultures. “Seventy-five to ninety percent of deals miss their synergy targets because they ignore people and culture,” he says. Why Culture is Core to Company Value As a corporate anthropologist, I know firsthand how culture shapes performance. Dave agrees. “It's not that successful companies have a good culture—it's that good culture drives success,” he said. When leaders overlook how work gets done—or try to impose a new cultural model without understanding the old one—they risk alienating key people and destroying value. Culture is the operating system of the business. Your People Are Your Value Dave's work offers a refreshing, human-centric view of business valuation. Whether you're growing, planning an exit, or considering acquisitions, the lesson is clear: your people, your culture, and your credibility are the real ROI. If you're curious to learn more, check out Dave's books on Amazon: The New ROI: Return on Individuals The New ROI: Going Behind the Numbers The Valuation Toolbox for Business Owners and Their Advisors And tune into his award-winning podcast, Behind the Numbers. Final Thought In today's volatile market, it's not just about numbers—it's about narratives. The story you tell buyers, investors, or the next generation about your company must be grounded in reality, powered by culture, and led by people who are truly your greatest asset. To reach David Bookbinder and read his books: Dave's Profile: linkedin.com/in/davebookbinder Websites: linktr.ee/BehindTheNumbers (Portfolio) NEWROI.com (Personal) amazon.com/Dave-Bookbinder/e/B075SDJ12F (Portfolio) Email: davebookbinder@gmail.com Listen to these other podcasts or read the blogs about them: 435: Navigating the Management Maze: Tips for New Leaders  433: Organizations Must Embrace Human-Centric Design 430: How Does Dr. Chris Fuzie Create Great Leaders? Connect with me: Website: www.simonassociates.net Email: info@simonassociates.net Books:  Learn more about these books here: Rethink: Smashing the Myths of Women in Business Women Mean Business On the Brink: A Fresh Lens to Take Your Business to New Heights Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed this episode, leave a review and share with someone navigating their own leadership journey. Reach out and contact us if you want to see how a little anthropology can help your business grow.  Let's Talk! From Observation to Innovation, Andi Simon, PhD CEO | Corporate Anthropologist | Author Simonassociates.net Info@simonassociates.net @simonandi LinkedIn    

Too many companies treat their core values like wall art – nice to look at, easy to ignore. In this episode, Brad sits down with Robert Glazer to explore how to make core values real in the day-to-day, not just on paper. Robert is the founder of Acceleration Partners, a global affiliate marketing agency he scaled to multi-eight figures with a fully remote team of 300+ people across 40 countries. He brought on a private equity firm, took some money off the table, and now serves as chairman of the board. He's also a bestselling author and a recognized expert in values-based leadership and company culture. In this conversation, Robert shares why values should guide every decision – from who you hire and fire to how you handle a million-dollar client who crosses the line. (Spoiler: he let the client go.) He also breaks down his Open Transition Program, an alternative to the two-week notice that prioritizes transparency and dignity on the way out, not just on the way in. From there, the conversation moves into the evolution of affiliate marketing, the structure behind high-performing remote teams, and how to grow under private equity without losing what matters. If you care about scaling with integrity, this one's worth your time. Tune in now!  — This episode is part of the 8FE (8-figure entrepreneur) series, where we talk to entrepreneurs who have already passed the million-dollar mark.  — Key Takeaways: 00:00:00 Intro 00:03:01 Making company values actionable beyond just wall art 00:09:56 Embedding values into hiring, firing, and promotion systems 00:21:14 Turning down a $1M client for violating core values 00:24:58 Remote work demands freedom paired with accountability 00:31:09 Team dynamics in remote settings 00:40:50 Open Transition Program as an alternative to a two-week notice 00:45:58 Capacity Building framework (spiritual, intellectual, physical, emotional) 00:49:27 Challenges in affiliate marketing  00:59:15 Navigating private equity deals with a long-term mindset 01:09:05 Outro — Additional Resources:

Naylor shares a portion of Marvin Salcido's presentation about how important company culture is and how to create it in your business. Marvin's Full talk Free download here! Thanks for Listening! EVENTS: YouTube Rally 2025 Free Registration 2025 LCR Summit Louisville KY Tickets ON SALE NOW! 2025 Equip Expo 50% off Registration with code LCR PODCAST SPONSOR: Click here for Toro Offer! RESOURCES: Proper Watering Templates Route Density System Download the 5 Costly Mistakes In Business Here! Click this link for Toro Horizon 360 info *THANK YOU TO THE TORO COMPANY FOR SPONSORING THE LCR MEDIA PODCAST  

Title: The Culture Shift: Rebuilding Workplace Well-Being Before It's Too LateHost: Allison Dunn, Business Coach & Founder of Deliberate DirectionsTopics Covered:Why Monday dread is a red flag for cultureThe “silent crisis” behind burnout, disengagement, and quiet quittingA coaching story of a founder on the brink—and what it revealsGallup data and global trends showing we're missing the markThree actionable culture-first leadership moves:Measure what actually matters with energy auditsMake mental health operational—not optionalTie purpose to performance through meaningful storytellingThe Deliberate Leader's Compass: Are you building a place that truly works?Quotes to Share:“Culture doesn't live in data—it lives in dialogue.”“A paycheck doesn't build culture. A ping doesn't replace presence.”“If your workplace feels tired—it's not just the workload. It's the why load.”Resources:Want to explore your company's cultural compass? Book a complimentary strategy session.Subscribe to the podcast for more episodes on intentional leadership.Share this episode with a leader who needs to hear it.

My guest today is John Zito. John is the Co-President of Apollo Global Management. He shares how they've quietly built one of the most important financial institutions of our time, originating over $250 billion annually. John's thesis on the convergence of private and public markets - and Apollo's positioning to capture 100% of client portfolios rather than just alternatives allocations - offers a fascinating glimpse into where institutional investing is heading. We discuss the cultural and strategic elements that drive John, Apollo's merger with Athene, the idea of artistry at scale, and the evolution of capital markets. Please enjoy my conversation with John Zito.  For the full show notes, transcript, and links to mentioned content, check out the episode page⁠⁠⁠ here.⁠⁠⁠ ----- This episode is brought to you by⁠⁠⁠ Ramp⁠⁠⁠. Ramp's mission is to help companies manage their spend in a way that reduces expenses and frees up time for teams to work on more valuable projects. Go to⁠⁠⁠ Ramp.com/invest⁠⁠⁠ to sign up for free and get a $250 welcome bonus. – This episode is brought to you by⁠⁠⁠⁠ Ridgeline⁠⁠⁠⁠. Ridgeline has built a complete, real-time, modern operating system for investment managers. It handles trading, portfolio management, compliance, customer reporting, and much more through an all-in-one real-time cloud platform. Head to⁠⁠⁠⁠ ridgelineapps.com⁠⁠⁠⁠ to learn more about the platform. –  This episode is brought to you by⁠⁠⁠ AlphaSense⁠⁠⁠. AlphaSense has completely transformed the research process with cutting-edge AI technology and a vast collection of top-tier, reliable business content. Invest Like the Best listeners can get a free trial now at⁠⁠⁠ Alpha-Sense.com/Invest⁠⁠⁠ and experience firsthand how AlphaSense and Tegus help you make smarter decisions faster. ----- Editing and post-production work for this episode was provided by The Podcast Consultant (⁠⁠⁠https://thepodcastconsultant.com⁠⁠⁠). Show Notes: (00:00:00) Welcome to Invest Like the Best (00:05:55) The Rise of Apollo and Credit Markets (00:08:05) Innovations in Asset Management (00:11:42) The Role of the US in Global Capital Markets (00:15:26) The Future of Asset Management and Investment Strategies (00:21:03) The Impact of Interest Rates on Investment (00:25:27) Apollo's Business Model and Growth (00:25:17) The Changing Landscape of Private Markets (00:46:03) Apollo's Culture and Vision (00:47:54) The Importance of Company Culture (00:52:52) The Future of Private and Public Markets (00:57:50) Building a Great Origination Platform (01:02:03) Exciting Deals and Personal Stories (01:14:47) The Role of AI and Future Opportunities (01:22:16) Maintaining Company Culture Amidst Change (01:24:06) The Kindest Thing Anyone Has Ever Done For John

“They all hate you.” That's what a young David Bishop heard from his regional manager, and it turned his view of leadership on its head. If you've ever questioned your leadership style or wondered why your team isn't as aligned as they could be, this episode is packed with insights that will shift how you think about growth. David Bishop is a top executive coach to leaders at companies like Netflix, Google, and Amazon. Before that, he ran two global media giants as President of Sony Pictures and MGM Home Entertainment.  Leading Through People, Not Just Performance David unpacks the personal stories and pivotal moments that shaped his leadership—from managing a record store to launching game-changing products like DVD and Blu-ray. He explains why creating a culture of engagement isn't just good ethics, it's smart business. When people feel safe, aligned, and invested, performance and profit follow. Why Culture Can't Be Left to Chance You'll learn why engagement surveys aren't just for HR, and how David helps leadership teams turn feedback into real behavioral shifts. He breaks down his process for aligning teams, measuring values, and moving founders from “do-it-all” mode into strategic leadership. If you're building something bigger than yourself, this episode offers a playbook for doing it with more clarity, alignment, and impact. Enjoy this episode with David Bishop... Soundbytes 08:18 - 08:38 “I learned that if you have people who are really invigorated to come to work and they feel they can do that in a psychologically safe environment, and they can contribute, then profits go up.” 11:36 - 12:13 “It's important to have the distinction of having a happy workplace versus an engaged workplace… People can come in and be with their friends and be happy, but not be productive. But what I look for in a culture, in a team, is high levels of engagement. Where people spring out of bed in the morning and really feel that they are working for a common purpose.” 35:01 - 35:18 “It's not just about the product or the services that you're selling, or about the consumers. Of course the end user is really important, but people often look over the culture.” Quotes “If you want to change a culture, measure it.” “My approach to leading people was always about creating an environment of high engagement.” Links mentioned in this episode: From Our Guest Website: https://thedavidbishopgroup.com/  Connect with David Bishop on LinkedIn: https://www.linkedin.com/in/thedavidbishopgroup/  Connect with brandiD Download our free guide to learn 16 crucial website updates that attract more leads and convert visitors into clients: https://thebrandid.com/website-tweaks/ Ready to elevate your digital presence with a powerful brand or website?  Contact us here: https://thebrandid.com/contact-form/

On this episode of the Customers First podcast, I'm joined once again by Amy Kehs, a seasoned brand strategist and communication expert focused on enhancing the visitor experience in museums. With over two decades of experience in public relations, Amy has developed a deep understanding of how to foster meaningful connections between institutions and their audiences, particularly in the wake of the disruptions caused by the pandemic. In our discussion, Amy introduces her recently published ebook, "Building Connection in a Noisy World," which serves as a practical guide for museums striving to improve visitor engagement and retention. The book offers actionable insights and strategies to encourage repeat visits and cultivate lasting community relationships. Amy emphasizes the importance of seeing visitors not merely as one-time attendees but as potential lifelong advocates who will return and share their experiences with friends and family. We explore the concept of museums becoming community hubs, where they can forge strong connections with visitors. Through engaging anecdotes, such as the loyalty fostered by a favourite restaurant and the 'Cheers' effect, Amy illustrates how consistent, welcoming experiences can create a sense of belonging. She encourages institutions to embrace local partnerships and community events, creating traditions that invite people back again and again. A significant portion of our conversation revolves around the necessity of clear and consistent storytelling. Amy stresses that museums must clearly articulate their unique missions and values so that visitors understand their significance beyond the walls of the institution. This clarity not only makes their messaging more memorable but also drives engagement and fosters advocacy. Moreover, our dialogue highlights the critical role of the visitor experience—how the journey begins long before anyone walks through the doors. Amy outlines the need for a meticulously crafted digital presence as the first touchpoint, setting the stage for an impactful in-person experience. From effective signage to follow-up communications, she underscores the importance of every aspect of interaction in shaping visitor perceptions and fostering loyalty. As we wrap up, Amy imparts valuable advice to museums and businesses alike: building relationships doesn't require a hefty budget; it involves a commitment to community engagement and clear communication. Her book is described as not merely a textbook but a living resource filled with real-life applications that can be utilized to nurture relationships and enhance the overall customer experience, no matter the industry. Amy's Contact Information: Website: www.amykehs.com LinkedIn:  @amy-kehs-communications E-Book: https://www.lovemymuseum.com/ebook   Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!

Esteemed Colleague Meredith wrote in with a question about celebrating milestones at work.  Let's discuss! I'm celebrating a milestone at work today with my exec - his new book pubilshes today!  You can find out more at leanlearningbook.com while we kick back and enjoy the day.   I always love to hear from you: askanassistant.com Book a 1:1 with me: jesslindgren.com/coaching Lay your comments, questions, thoughts, and concerns on me.  Have an awesome week!  xo Jess Want a note from me and my IBM Selectric II typewriter?  Write to me here and I'll type back soon: Jess Lindgren 4465 E Genesee Street STE 114 Syracuse, NY 13214

Hitting the 150-employee mark can feel like your business is about to break. Don't wait for chaos! In this crucial follow-up to our previous episode, Andrea Fredrickson and Michelle Hill provide actionable strategies to proactively navigate the growing pains of scaling your company beyond the 100-200 employee range.   Discover how intentionally codifying your company culture, redesigning your organizational structure and processes, and clearly defining roles and responsibilities can prevent things from falling through the cracks. Learn why empowering your leaders and building their capacity is essential for sustainable growth.    This episode offers a roadmap to move from reactive firefighting to a smoother, more controlled expansion, ensuring your business thrives instead of breaks.   Takeaways   Companies often struggle at 150 employees due to lack of systems. Proactive measures can ease the transition during growth. Culture defines how work gets done in an organization. Clear behaviors and values are essential for a strong culture. Organizational structure must evolve with company size. Roles and responsibilities need to be clearly defined. Decision-making authority should be delegated appropriately. Leadership capacity must be built within the organization. Effective communication processes are crucial for larger teams. Implementing structured processes can prevent future headaches.   For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations.   This podcast is produced by Two Brothers Creative.  

Episode 93.  What's an agency business and what do you do after building one to 100 people and then selling? Retire?In this episode of the Lifetime at Work podcast, host Greg Martin interviews John Ghiorso, founder of Orca Pacific, an Amazon media agency, which he successfully built and sold. John shares his journey from an accidental agency owner to a seasoned entrepreneur now setting up a venture studio model to launch multiple niche-focused marketing agencies. Key topics include the dynamics of running and scaling agencies, the importance of aligning company values, the impact of AI on agency businesses, and strategies for hiring and retaining top talent.00:00 Introduction to the Podcast and Guest00:23 John's Agency Journey01:30 Understanding the Agency Business03:12 Starting and Scaling an Agency05:28 Retirement and New Ventures08:10 Hiring and Retaining Talent12:32 Company Culture and Values19:12 Deciding to Sell the Business22:09 Personal and Market-Based Reasons for Selling23:01 Navigating the Competitive Landscape of Amazon Agencies24:41 The Impact of COVID-19 on Business Strategy25:27 The Acquisition Process and Choosing the Right Partner26:49 Life After Acquisition: Working with Media Monks29:11 Reflections on Entrepreneurship and Leadership31:23 Advice for Aspiring Agency Professionals34:32 The Future of Agencies in an AI-Driven World43:31 Key Traits for Successful Agency Leaders46:56 Resources and Final Thoughts

In this episode of Grow a Small Business, host Troy Trewin interviews John Abrams, founder of South Mountain Company, shared his remarkable journey from launching a small six-person architectural construction firm in 1973 to growing it into a thriving 40-employee solar business generating $20 million in annual revenue. A strong advocate for employee ownership, Abrams highlighted the advantages of worker cooperatives and Employee Stock Ownership Plans (ESOPs), emphasizing their positive impact on productivity and employee retention. In his new book, From Founder to Future: A Business Roadmap to Impact, Longevity, and Employee Ownership, John Abrams explores the critical topic of succession planning for aging business owners, offering insights on preserving company values, fostering effective communication, and achieving a sustainable work-life balance. He also reflected on navigating challenges like the 2008 financial crisis and underscored the importance of community engagement in building a resilient and purpose-driven business. Other Resources: Companies We Keep: Employee Ownership and the Business of Community and Place, 2nd Edition by John Abrams The Company We Keep: Reinventing Small Business for People, Community, and Place by John Abrams Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to John Abrams, the hardest thing in growing a small business is getting everyone aligned behind a single mission—what he describes as “getting all the wood behind a single arrow”—while also maintaining core values in the face of numerous external temptations. He emphasizes that as a business grows, staying true to its founding principles becomes increasingly difficult, yet it's essential for long-term success and integrity. What's your favorite business book that has helped you the most? John Abrams' favorite business book that has helped him the most is Managing Transitions by William Bridges. He values it for its insights on how to effectively move from one stage of business to another, emphasizing that it offers guidance on navigating all kinds of changes within a company. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? John Abrams recommends several alternative sources of learning rather than traditional business media. He highlights The Ink and The Contrarian as valuable platforms, along with communicator Anat Shenker-Osorio for her insights on messaging and influence. While not all are strictly business-focused, he finds them powerful for understanding communication, leadership, and societal context—all of which he sees as essential to growing a meaningful small business. What tool or resource would you recommend to grow a small business? John Abrams recommends strong communication tools—both written and spoken—as the most important resource for growing a small business. He believes that clear, effective communication is the key to building relationships, aligning teams, and driving a business forward successfully. What advice would you give yourself on day one of starting out in business? John Abrams would advise himself on day one of starting out in business to recognize that it's going to be an incredible ride, to enjoy every minute of it, and to stay conscious and aware of how he builds relationships with people, as they are the true key to success. He reflects that in his early years, he focused too much on product quality and not enough on the importance of people, which he later realized is what small business is really about. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: When people are truly part of something, they give it everything they've got – John Abrams Growth is overrated and often the cause of trouble rather than triumph – John Abrams Communication is the key to small business — writing, speaking, and being transparent – John Abrams  

Rick Smith (CEO, Axon) joined Logan to share the 30-year journey of building a nearly $50B public company behind the TASER, police body cameras, and now AI-powered tools like Draft One. He talks about taking Axon public in the early 2000s, navigating intense public scrutiny, and evolving from a controversial hardware startup into a software and AI pioneer. Rick also reflects on leadership lessons, regulatory battles, and his long-term mission to make the bullet obsolete. It's a candid and compelling conversation with one of the most unconventional founders in tech. (00:00) Intro (01:31) Axon: Reducing Violence Through Technology (02:12) The Evolution of Axon: From Taser to Body Cameras (04:56) Challenges and Triumphs: Going Public and Beyond (07:17) The Impact of Ferguson and the Rise of Body Cameras (11:16) Navigating Cultural and Business Shifts (17:04) The Role of AI and Future Innovations (25:26) The Taser: Technology and Purpose (34:17) Making the Bullet Obsolete: Future of Law Enforcement (37:10) Consumer Market Evolution (37:59) Proving Taser's Viability (40:17) Targeting Gun Owners (41:45) Taser-Related Deaths and Media Perception (48:07) Employee Taser Experience (50:59) Impact of Body Cameras (52:43) AI Innovations in Law Enforcement (56:15) Challenges in Product Development (01:04:27) Regulatory Hurdles (01:11:31) Leadership and Company Culture (01:14:58) Future Vision for Axon Executive Producer: Rashad Assir Producer: Leah Clapper Mixing and editing: Justin Hrabovsky Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

In this episode of the Drop In CEO podcast Ben Yost, the newly appointed CEO of Yost Foods Inc. discusses the importance of family values in the business, and how Yost Foods addresses client needs with agile, customized solutions. Ben shares insights on maintaining a strong company culture, managing a family business, and the company's commitment to community service. Episode Highlights: 02:00 Ben Yost's Journey in the Family Business 05:52 The Origin Story of Yost Foods 09:22 Navigating Challenges and Celebrating Successes 15:48 The Importance of Company Culture and Community Service Ben Yost is the General Manager of Yost Foods, where he leads with an accountability-driven leadership style. Focusing on empowering his team, he prioritizes ability and accountability over previous experience or education. Ben’s leadership philosophy emphasizes pushing decisions as far down as possible while maintaining clear expectations. His commitment to a team-oriented approach has shaped Yost Foods' culture, where collaboration, not individual stardom, drives success. With a focus on community impact and service-minded values, Ben is dedicated to ensuring the company's growth while honoring its legacy. Balancing family, business, and personal growth, he continues to reflect on his journey and leadership choices. Connect with Ben Yost: Company Website: www.yostfoods.com Ben’s Linkedin: https://www.linkedin.com/in/ben-yost-58015232/ For More Insights from The Drop In CEO:

Your competitors are already using AI. Don't get left behind. Weekly strategies used by PE Backed and Publicly Traded Companies →https://hi.switchy.io/U6H7S--In this episode, Ryan Staley and Brandon Taylor discuss the critical role of company culture in the context of AI-led transformations. They explore how to assess leadership and team dynamics, set expectations for change, and ensure cross-functional alignment. Brandon emphasizes the importance of a world-class culture, the need for personal alignment with company goals, and the use of scorecards to measure performance effectively.Chapters00:00 The Importance of Company Culture in AI Transformation02:51 Assessing Leadership and Team Dynamics05:56 Setting Expectations for Change and Growth09:04 Cross-Functional Alignment for Success11:50 Utilizing Scorecards for Performance Measurement

In this episode of The Steward Chair, Gabrielle Mills, President and Founder of Sourced., shares her journey of leading with intentionality and empathy, exploring how faith, values-based leadership, and strategic delegation drive meaningful, long-term success. We discuss how fractional teams can empower small businesses, the evolving role of a founder-turned-CEO, and the balance between personal stewardship and business leadership, providing actionable takeaways for leaders committed to stewardship, integrity, and impact. Key Takeaways The power of delegation and fractional leadership to scale with integrity The personal and spiritual convictions that shaped Gabrielle’s entrepreneurial path Why focusing on people before profit builds stronger, sustainable businesses Resources Mentioned Visit https://www.getsourced.me/ Follow Gabrielle on LinkedIn https://www.linkedin.com/in/gabriellemills Recommended reading: The E-Myth Revisited by Michael E. Gerber Join the ConversationThe Steward Chair is about equipping and inspiring business leaders to build organizations that stand the test of time. If this episode resonated with you, share your biggest takeaway and tag us on LinkedIn https://www.linkedin.com/company/chatwithleaders/ and https://www.linkedin.com/company/end-of-the-line-productions/. Elevate your podcast, company meeting, or industry event strategies to better engage stakeholders and drive meaningful growth! Visit ChatWithLeaders.com to learn more about how we can help.See omnystudio.com/listener for privacy information.

Chat With Leaders Podcast is now The Steward Chair. The Steward Chair is a podcast that explores leadership as stewardship—the responsibility of guiding organizations, people, and industries with integrity, long-term thinking, and a commitment to doing good while doing well. Through deep, candid conversations with high-level business leaders, we unpack the challenges, decisions, and strategies that define values-driven leadership. This is a space for leaders who recognize that success is about more than personal achievement; it’s about leaving a lasting, positive impact on their organizations and communities. Each episode provides real-world insights on how to navigate business challenges while maintaining ethical integrity, long-term sustainability, and a legacy-driven mindset. This show is a collaboration between Chat With Leaders Media and End of the Line Productions. Learn more at https://chatwithleaders.com/ and https://www.eotlproductions.com/.See omnystudio.com/listener for privacy information.

In this episode of Owned and Operated, we shift focus to a critical yet often overlooked pillar of business success: leadership development and management training. With insights from Amir of Snowball Industries, we dig into how identifying and nurturing potential leaders is foundational to scaling tier two and tier three service businesses.The discussion explores the evolution from technical expertise to soft skills as the driving force behind effective leadership. We unpack the core values that matter most—empathy, urgency, financial intelligence, and humility—and how they shape team culture, performance, and long-term growth. John and Amir also examine structured training programs, peer learning opportunities, and practical management tools that enable owners and operators to build sustainable, high-performance teams.For anyone acquiring or operating in remote and niche sectors like HVAC or turf installation, this conversation delivers actionable insight into creating a leadership framework that fuels operational excellence and employee retention.

On this episode of the Customers First Podcast, I welcome back Angie Robinson, a valued member of our Customers First family and a leadership development facilitator. Angie shares her rich background and journey from a successful corporate HR career to establishing her coaching business focused on empowering leaders through self-awareness and development. With over 25 years of experience in HR across various industries, Angie emphasizes her passion for people development and the importance of honing in on what brings joy and impactful results within organizations. We dive deep into Angie's insights on the pivotal role of self-awareness in effective leadership. As we explore the framework she introduced in previous episodes, we focus on her three keys to leadership magic: Character, Confidence, and Connection. Angie articulates how self-awareness serves as the foundation for these principles, allowing leaders to understand their strengths, weaknesses, and intrinsic impacts on their teams. The conversation shifts to the specifics of each key. First, Angie discusses Character as the core of self-awareness, underscoring the importance of understanding one's values, beliefs, and behaviours. She reflects on how this self-reflection can unveil blind spots and lead to intentional decisions that enhance leadership effectiveness. As we delve into Confidence, Angie challenges the misconception that seeking support for self-doubt equates to weakness. Instead, she advocates for a grounded trust in oneself despite uncertainties. She highlights the inner dialogues that can hinder our confidence, encouraging listeners to recognize and confront these limiting beliefs. Finally, we wrap up with Connection, which Angie emphasizes as a fundamental human need and a critical component of authentic leadership. She explains how meaningful relationships with ourselves and others foster trust and psychological safety in the workplace. By connecting deeply with both ourselves and our teams, we create an environment that promotes collaboration and shared growth. Angie concludes with a strong reminder of the importance of integrating these three keys into everyday leadership practice, suggesting that they're interconnected and reinforce one another. This episode not only expands on how to cultivate impactful leadership but also challenges listeners to reflect on their practices and commit to personal and professional growth. Tune in to gain actionable insights and hear Angie's unique perspective on creating a culture where leadership development thrives.   Angie's Contact Information: LinkedIn: @angiekrobinson Instagram: @angierobinsoncoaching Website: angie-robinson.com   Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!

On today's episode, Andy answers live call-in questions on how to handle hater comments as an ambitious teenager, how to trust yourself more than other people's opinions, and what steps to take to correct company culture when you have older employees who are set in their ways.

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