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In the first episode of our three-part More To Meat series, we're revealing a side of meat production you don't often get to see. Oli visits Australian Country Choice (ACC) in Brisbane where they've recently processed 6000 head of cattle in just one week. That's enough beef for 49 million spaghetti bolognese meals... enough to feed every Australian twice!CEO Anthony Lee welcomes us into the ACC factory and explains there's more to red meat processing than just food. Products are used in pharmaceuticals, makeup, biodiesel, and even artificial heart valves, which are helping to save millions of human lives. TakeawaysThe red meat processing sector is vital to the Australian economy, employing many and generating significant revenue.Leadership and company culture play a crucial role in the success of organisations like Australian Country Choice.Education in agriculture is essential for attracting talent and ensuring the industry's future.The meat processing industry contributes significantly to healthcare through innovations like artificial heart valves.There is a need to showcase the meat processing industry to improve public perception and understanding.The meat processing industry has a broader impact on sustainability and innovation beyond just food production.Attracting talent from urban areas to rural agricultural jobs is a challenge that needs addressing.Chapters00:00 Introduction to the Red Meat Processing Sector03:07 Leadership and Company Culture at Australian Country Choice09:40 The Importance of Education in Agriculture17:26 Innovations and Contributions of the Meat Processing Industry24:12 The Evolving Workforce in Meat Processing29:56 The Need for Curriculum Changes in Agricultural Education36:49 Creating Awareness and Opportunities in AgricultureAustralian Meat Processor Corporation's latest “Our Steak in Australia” report found 189,000 Australian jobs are supported by red meat processing, across 300 communities. That's one in 22 Aussie manufacturing jobs.The industry is estimated to generate more than $29.6 billion in total value added to the economy, contributing to Australia's standing in the world by bringing our world class red meat to global markets.Learn more about the More to Meat campaign and Australian Country Choice.Explore more stories of Humans of Agriculture - don't forget to rate, subscribe, and leave a review!If you enjoyed this episode, share it with a friend and let us know your thoughts at hello@humansofagriculture.com.
We hear it all the time: "Our company is like a family." But according to Kidcaster co-founder Ryan Estes, that might be a huge mistake. While well-intentioned, the "family" model can create messy dynamics and pressure employees into a mold they don't fit. In our new episode, Estes makes a compelling case for a different approach: building an intentional professional community founded on mutual respect, clear boundaries, and shared values.
In this conversation, Frank Lauletta and Chris Marrone discuss their experiences and insights as legal professionals, focusing on the importance of understanding clients' businesses, the evolving landscape of legal services, and the unique approach of their law firm. They explore the motivations behind their work, the client experience, the pros and cons of big law firms, and the significance of a team-oriented approach in legal practice. Additionally, they share their entrepreneurial ventures in real estate and emphasize the importance of creating a positive work environment within their firm. Ultimate Show Notes: 00:01:06 - Introduction of Frank Lauletta and Chris Marrone 00:02:04 - Discussion on the Importance of Client Relationships 00:04:29 - The Experience of Working with Lawyers 00:12:08 - Spectrum of Legal Advice Options 00:14:32 - Pros and Cons of Big Law Firms 00:20:38 - Unique Team Approach and Apprenticeship Model 00:25:17 - Company Culture and Employee Satisfaction 00:27:00 - Closing Remarks and Contact Information Connect on Social: Business Law Firm in NJ | Corporate Law Firm in Philadelphia | Lauletta Birnbaum Turn your unique talent into capital and achieve the life you were destined to live. Join our community!We believe that Capital is more than just Cash. In fact, Human Capital always comes first before the accumulation of Financial Capital. We explore the best, most efficient, high-integrity ways of raising capital (Human & Financial). We want our listeners to use their personal human capital to empower the growth of their financial capital. Together we are stronger. LinkedinFacebookInstagramApple PodcastSpotify
Summary In this episode of the Customer Service Revolution podcast, Denise Thompson interviews Dave Murray, VP of consulting for the DiJulius Group. They discuss the critical connection between employee experience and customer experience, the challenges of accidental management, and the importance of a strong recruiting and onboarding process. Dave shares insights from his book, 'The Employee Experience Revolution,' emphasizing the need for organizations to focus on internal culture to drive external success. The conversation also touches on the evolving expectations of employees, particularly regarding work-life balance, and previews upcoming workshops aimed at improving recruitment and onboarding practices. Takeaways Employee experience directly impacts customer experience. 82% of managers are accidental managers, lacking training. Transforming internal culture can lead to better customer service. Companies must focus on consistent management practices. Recruiting processes should reflect company culture and values. Onboarding is a critical opportunity for engagement. Work-life balance is increasingly important for employees. Organizations need to proactively manage their culture. Effective training for managers is essential for retention. Creating a memorable experience starts from the first contact. Sound Bites "82% of managers are accidental managers." "Two minutes to 12 seconds is a big difference." "We want to be selective in our hiring." Chapters 00:00Introduction to Customer Experience and Employee Engagement 01:58The Need for Employee Experience Revolution 05:01Transforming Customer Experience through Employee Engagement 09:36Attracting and Retaining Top Talent 13:58The Importance of a Positive Recruiting Experience 17:39Creating Growth Opportunities for Employees 22:26The Importance of Structured Training 24:17Creating a Memorable Recruiting Experience 27:06Attracting Candidates: Company Culture and Reputation 31:04Work-Life Balance and Generational Expectations 34:18Enhancing the Onboarding Process 37:35Applying Recruitment Strategies to Educational Institutions Links Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors: tdg.click/claudia Books: https://thedijuliusgroup.com/shop/ Zappos call: https://thedijuliusgroup.com/is-zappos-really-that-good-at-customer-service-manager-fired-for-responses-to-online-reviewers/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts: Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.
In this episode of the Sharpen Podcast, Steve Van Diest engages in an insightful conversation with Dan Glasser, a commercial litigator. Dan shares his journey of founding his own firm in 2009 and the invaluable people lessons he's learned along the way. As they delve into the highs and lows of business leadership, Dan reflects on the challenges of losing employees, the importance of investing in people's growth, and the rewarding experience of seeing former colleagues thrive. Dan discusses the intersection of his deep-rooted faith and professional life, revealing how his spiritual journey has influenced his company's values and culture. Emphasizing the need for humility and genuine care in both personal and professional relationships, he describes the transformative impact of living authentically in one's beliefs while leading a business. Tune in to explore the themes of trust-building, personal transformation, and the enduring power of fostering abundance in the business world.
What happens when a mechanical engineer takes on the future of energy?In this Oilfield 360 episode, hosts David de Roode and Victoria Beard sit down with Liberty Energy CEO Ron Gusek. After a quick chat about Victoria's Alaska fishing plans, Ron shares his path from engineer to CEO, discussing Liberty's strategic tech investments, including the digiFrac electric frac system and their groundbreaking nuclear partnership with Oklo.He also shares insights on company culture, Australian expansion projects, and Liberty's commitment to education and the betterment of human lives around the globe.Another conversation you shouldn't miss.00:00 Welcome and Alaska Adventure02:05 Introducing the Guest: Ron Gusek02:47 Ron Gusek's Early Life and Career Beginnings04:04 Transition to Oil and Gas Industry07:46 Joining Pinnacle Technologies14:40 Building Liberty Energy22:11 Innovations and Challenges at Liberty30:35 Company Culture and Employee Well-being43:16 Community Involvement and Core Values47:51 Introduction to the Bettering Human Lives Foundation48:17 Entrepreneur Support and Financial Impact48:52 Future Goals and Expansion Plans49:12 Personal Reflections and Broader Impact51:05 ESG Reporting and Industry Challenges56:02 Energy Education and Public Perception59:56 Advancements in Power Generation01:13:12 Leadership Transition and CEO Experience01:20:06 Vision for the Future01:25:37 International Expansion and Australia Operations01:30:02 Reflections and Advice for Future Leaders01:41:24 Conclusion and Final Thoughts
In this episode, Jessica Kampa VP of Operations at Grace Property Management, joins us to pull back the curtain on how their property management company runs. Jessica shares her journey from being hired to her current role, discussing the importance of delegation, why she's a firm believer in weekly one-on-ones, and how she's learned to manage a growing team. She offers invaluable advice to other business owners on how to find and work with a number two to achieve a more successful and balanced operation. Lead Simple - manage more doors with less stress using LeadSimple Property Manager Websites - the highest performing property management website in the industry Rentvine - the property management software you can trust NARPM Orlando Event: Register here PMbuild - Marc's education for property managers Join Marc's new property management Facebook group This podcast is produced by Two Brothers Creative.
Wire fraud isn't just a headline—it's a threat every title professional faces. In this episode, Kevin Tacher, founder of Independence Title and bestselling author of Intercepted, recounts the $275,000 fraud that nearly derailed his business, the recovery process, and the hard lessons learned. Hear how Kevin turned crisis into a movement for education, prevention, and resilience across the title industry. What you'll learn from this episode How a $275,000 wire fraud unfolded and the exact steps Kevin used to recover nearly all of it Why relying on the FBI and underwriters may not save you, and who you should call first Practical fraud-prevention measures every title company must implement today The emotional and leadership lessons Kevin learned from crisis recovery How reputation, transparency, and trust can protect your business during its toughest challenges Resources mentioned in this episode Intercepted by Kevin Tacher | Paperback, Hardcover, and Kindle The Go-Giver by Bob Burg and John David Mann | Paperback, Hardcover, and Kindle LinkedIn Citizens Bank SAFEvalidation About Kevin TacherKevin Tacher, known as “The Title King,” is the Founder and CEO of Independence Title Inc., a leading Florida-based title company. He is an Amazon bestselling author, national real estate speaker, and creator of the resource hub TitleRate.com. A former firefighter from Long Island, Kevin brings a service-first mentality to the title industry, combining deep real estate expertise with a passion for protecting clients and communities. He and his wife are active philanthropists supporting children, families, and military organizations. Kevin lives in South Florida with his wife Alana and their two children. Connect with Kevin Website: Independence Title LinkedIn: Kevin (Title King™) Tacher Connect With UsLove what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected. Explore more on our website: www.alltechnational.com/podcast Stay updated with our newsletter: www.mochoumil.com Follow Mo on LinkedIn: Mo Choumil Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai. Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com. Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.
In this episode of The Business of Laravel, Matt Stauffer chats with Alison Gianotto, Founder of Snipe-IT. They explore Alison's path in PHP development, how Snipe-IT grew from a side project into a thriving open-source IT asset management platform, and the challenges along the way. The conversation touches on user experience, hiring, remote team management, and leading with empathy. Alison also reflects on lessons learned from her career and shares her vision for Snipe-IT's future.Matt Stauffer Twitter - https://twitter.com/stauffermattTighten Website - https://tighten.com/Alison's WebsiteAlison on BlueskyLaravel Podcast with Alison GianottoGreat Tighten Experiment Blog Post-----Editing and transcription sponsored by Tighten.
In this episode of Remodelers On The Rise, Kyle Hunt is joined by Bryan Williams of Squirrel Solutions to talk all things onboarding. From prepping before day one to setting clear expectations and leveraging self-learning tools, Bryan walks through a simple, practical nine-step onboarding framework remodelers can apply right away. You'll also hear why great onboarding isn't just about forms and checklists—it's about culture, connection, and setting your new hires (and your business) up to thrive. If you're about to hire or want to improve how you bring new team members into your remodeling business, this conversation is packed with actionable ideas and tools. Looking to strengthen your onboarding process? Squirrel Solutions is offering a free Onboarding Starter Guide designed to help remodelers create a smooth, professional, and engaging first-week experience for new team members. Inside, you'll find practical tips and checklists to set clear expectations, build confidence, and set employees up for long-term success. Download your free guide here! ----- Today's episode is sponsored by Builder Funnel! Click here to learn more about how Builder Funnel helps remodelers and home builders grow through strategic digital marketing. ----- Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights! ----- Takeaways Onboarding is an underappreciated skill in remodeling businesses. Proper onboarding can significantly improve employee retention. Pre-onboarding communication helps ease new hires' anxiety. Budgeting for onboarding is crucial for effective training. Defining core expectations involves the entire team, not just one person. Leveraging self-learning tools can save time and resources. Regularly reviewing job descriptions ensures they remain relevant. Setting clear goals for new hires fosters a productive culture. Collecting feedback on the onboarding process is essential for improvement. A strong conclusion to onboarding can leave a lasting positive impression. ----- Chapters 00:00 Introduction and Guest Introduction 03:30 The Importance of Onboarding 09:44 Pre-Onboarding Strategies 14:43 Budgeting for Onboarding 17:47 Defining Core Expectations 20:11 Leveraging Self-Learning Tools 26:05 Reviewing Job Descriptions 32:36 Setting Goals and Collecting Feedback 37:02 Conclusion and Final Thoughts
Supporting healthy employees isn't just about offering perks—it's about creating a workplace culture where well-being translates into productivity and long-term success. Few understand this better than Cody Beard, owner of Prime IV Hydration & Wellness in Wichita. With years of leadership experience in manufacturing and a deep commitment to health, Beard brings a unique perspective on why wellness strategies should be at the core of every business. Employee well-being has evolved far beyond casual mentions in mission statements. Today, businesses face growing challenges with burnout, stress, and turnover. For Ford Saeks, business growth strategist and host of The Business Growth Show, this is more than an HR issue—it's a business performance strategy. Saeks often reminds leaders that their people are their most valuable asset, and organizations that fail to prioritize health are missing a critical growth lever. Beard's own journey underscores this truth. Before launching Prime IV, he spent years managing large teams in demanding manufacturing environments, where efficiency and engagement were constant priorities. “I was always looking for ways to keep my team safe, maintain wellness, and drive engagement,” Beard explains. Traditional measures like on-site chiropractors and massage therapists helped, but he recognized the need for something more impactful—something that went beyond words and delivered real results. That search led Beard and his wife to Prime IV Hydration & Wellness. What began as a personal commitment to better health evolved into a mission-driven business designed to help others achieve the same. Today, Beard operates two Prime IV locations in Wichita, offering hydration and vitamin therapies that support energy, focus, and recovery. For business leaders, these services represent more than a luxury—they're a practical solution for supporting healthy employees in a fast-paced world. The connection between wellness and workplace performance isn't theoretical. Organizations that invest in employee health consistently report higher retention rates, stronger engagement, and increased productivity. Beard sees this firsthand with companies that implement wellness strategies through Prime IV. “There's a difference between saying you value your employees and actually doing something about it,” he says. Providing tangible resources shows employees that their well-being truly matters, creating trust and loyalty that no policy document can match. Saeks points out another key advantage: differentiation. In an era of talent shortages, offering meaningful wellness initiatives can set businesses apart from competitors. “Healthy employees don't just work harder—they work smarter,” Saeks emphasizes. Companies that prioritize health send a clear message about their culture, which resonates with top talent and strengthens employer branding. One of Beard's most practical suggestions for companies hesitant to start is simple: take one step. That might mean inviting a wellness provider for a lunch-and-learn, or giving team members a chance to experience a service firsthand. “Send in a champion from your team,” Beard advises. “Once they experience the benefits, it becomes easy to advocate for more.” This grassroots approach often sparks the momentum needed to make wellness part of the organizational fabric. Beyond physical health, Beard sees wellness as a catalyst for engagement and morale. The experience at Prime IV is designed with this in mind. From calming environments to personalized care, every detail is aimed at helping clients feel valued and cared for—an experience that businesses can mirror within their own culture. “Our goal is to make wellness approachable and enjoyable,” Beard explains. “When people feel better, they show up better—in every aspect of life.” Supporting healthy employees isn't a passing trend. It's a long-term strategy for businesses that want to thrive in an increasingly competitive landscape. For leaders like Saeks and Beard, the message is clear: prioritize your people's health, and performance will follow. Watch the full episode on YouTube. Fordify LIVE! streams every Wednesday at 11:00 a.m. Central on all social media platforms, bringing actionable insights and real conversations with industry leaders. New podcast episodes of The Business Growth Show drop every Thursday. About Cody Beard Cody Beard is the owner of Prime IV Hydration & Wellness in Wichita, Kansas, where he helps individuals and organizations take a proactive approach to health. With a background in manufacturing leadership, Cody understands the connection between workplace wellness, employee engagement, and performance. His mission is to make wellness accessible and actionable, offering hydration and vitamin therapies designed to boost energy, improve recovery, and enhance overall well-being. Learn more about Prime IV Hydration & Wellness. About Ford Saeks Ford Saeks is a Business Growth Accelerator with more than two decades of experience helping companies—from startups to Fortune 500s—generate over a billion dollars in sales. As President and CEO of Prime Concepts Group, Inc., Ford specializes in driving innovation, marketing strategy, and customer engagement. An accomplished entrepreneur, Ford has founded more than ten companies, authored five books, and is a recognized expert on leveraging AI for business. Learn more at ProfitRichResults.com and watch his show at Fordify.tv.
In this episode of The Steward Chair, Curtis Hite, Chairman and CEO, Improving, discusses the essence of stewardship in leadership, emphasizing the importance of a people-first approach and the responsibility leaders have towards their teams and stakeholders. He shares insights on building a strong company culture, navigating global expansion, and the significance of values-driven leadership. We discuss the weight of stewardship as a responsibility to help others flourish, the power of listening to employees to build trust, and how a values-driven approach can be a strategic advantage — providing actionable takeaways for leaders committed to stewardship, integrity, and impact. Key Takeaways Stewardship is a heavy responsibility focused on others' flourishing. Listening to employees is key to building trust and engagement. A values-driven approach can be a strategic advantage in business. Resources Mentioned Visit https://www.improving.com/ Follow Curtis on LinkedIn at https://www.linkedin.com/in/curtis-hite-a7b228/ Follow Improving on social media at: LinkedIn: https://www.linkedin.com/company/improving-enterprises/ Join the ConversationThe Steward Chair is about equipping and inspiring business leaders to build organizations that stand the test of time. If this episode resonated with you, share your biggest takeaway and tag us on LinkedIn: Chat With Leaders Media https://www.linkedin.com/company/chatwithleaders/ and End of the Line Productions https://www.linkedin.com/company/end-of-the-line-productions/. Elevate your podcast, company meeting, or industry event strategies to better engage stakeholders and drive meaningful growth! Visit ChatWithLeaders.com to learn more about how we can help. See omnystudio.com/listener for privacy information.
Beau Martonik visits Hoyt's headquarters with Evan Williams and Jeremy Eldredge. Jeremy reflects on his 21-year journey at Hoyt, highlighting the strong culture and employee loyalty that drive their innovative products. The discussion also covers Hoyt's meticulous manufacturing process, the dry fire test, the trick pin for pin gapping, hunting stories, and much more! Topics: 00:00:00 - Introduction 00:04:50 – Jeremy's First Podcast Appearance 00:08:17 – Employee Tenure and Company Culture 00:11:08 – Evan's Background 00:14:58 – Evan's Start At Hoyt 00:17:46 – Manufacturing Process Insights 00:24:53 – Mechanical Team, R&D Team, and Product Team 00:31:16 – Bow String Quality 00:35:26 – Dry Fire Test Explained 00:40:51 – Bow Mishaps and Field Stories Resources: Hoyt Links: https://hoyt.com/ Instagram: @eastmeetswesthunt @beau.martonik Facebook: East Meets West Outdoors Shop Hunting Gear and Apparel: https://www.eastmeetswesthunt.com/ YouTube: Beau Martonik - https://www.youtube.com/channel/UCQJon93sYfu9HUMKpCMps3w Partner Discounts and Affiliate Links: https://www.eastmeetswesthunt.com/partners Amazon Influencer Page https://www.amazon.com/shop/beau.martonik Learn more about your ad choices. Visit megaphone.fm/adchoices
Jenny Molyneaux, VP of People at Vercel, joined us on The Modern People Leader.We talked about why AI is replacing HR tech spend before headcount, how Vercel's people team is building custom AI tools to replace expensive SaaS products, and what HR leaders can do to start building with AI today.---- Sponsor Links:
The #1 Leadership Skill No One Teaches | Chris Dyer on Company Culture & Scaling Businesses Culture isn't an afterthought—it's the foundation of every successful business. In this episode of Unemployable with Jeff Dudan, I sit down with Chris Dyer, Inc. Magazine's #1 leadership speaker on company culture, elite water polo athlete, and author of The Power of Company Culture. We explore how to build scalable culture from day one, why meetings reveal the truth about leadership, and how to balance people and performance metrics in fast-growth companies. Chris shares his seven pillars of culture, insights on remote work, and why AI is reshaping how leaders think about the future of business. If you're a startup founder, entrepreneur, franchise owner, or leader looking to create a team that thrives—this conversation will change the way you think about leadership.
On this episode of the Customers First podcast, I'm joined by Jamaul Ford, a second-generation entrepreneur who embodies the essence of empathy and community-driven business practices. Our discussion dives deep into his entrepreneurial journey, where he shares insights garnered from a diverse range of experiences in B2B collaborations, emphasizing the power of genuine connection in business. As we explore the importance of understanding market needs, Jamaul stresses the significance of integrating microeconomic principles into business strategies. He advocates for conducting thorough research, utilizing surveys, and crafting minimal viable products (MVPs) to test market interest before launching. By focusing on what potential customers truly want, rather than assumptions, entrepreneurs can better position their products and services for success. Jamaul intriguingly introduces the concept of transforming waiting lists into "wealthy lists," explaining how maintaining communication with interested prospects can ensure a steady cash flow and engaged clientele. We also discuss the vital aspect of geographical dominance in business. Jamaul illustrates the importance of local relevance and how businesses must optimize their presence within their communities to attract and retain customers. Citing the way local referrals can significantly impact customer perception, he underscores the role of building rapport and relationships as a foundational marketing strategy. As the dialogue progresses, Jamaul shares his vision of the future business landscape, highlighting the dual trends shaping entrepreneurship today: the shift towards productized services and the rising significance of generative engine optimization (GEO). He explains how businesses must adapt to an evolving digital landscape, especially with the growing preference for AI-driven solutions, and stresses the urgency for smaller businesses to embrace these changes or risk being left behind. Throughout the episode, listeners are encouraged to focus on authentic relationships and the power of community in crafting extraordinary customer experiences. Jamaul's Contact Information: Website: https://brandmaven.org Social Media: @jamaulford Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!
The #1 Leadership Skill No One Teaches | Chris Dyer on Company Culture & Scaling Businesses Culture isn't an afterthought—it's the foundation of every successful business. In this episode of Unemployable with Jeff Dudan, I sit down with Chris Dyer, Inc. Magazine's #1 leadership speaker on company culture, elite water polo athlete, and author of The Power of Company Culture. We explore how to build scalable culture from day one, why meetings reveal the truth about leadership, and how to balance people and performance metrics in fast-growth companies. Chris shares his seven pillars of culture, insights on remote work, and why AI is reshaping how leaders think about the future of business. If you're a startup founder, entrepreneur, franchise owner, or leader looking to create a team that thrives—this conversation will change the way you think about leadership.
Jeff Huber of Chroma joins us to talk about what actually matters in vector databases in 2025, why “modern search for AI” is different, and how to ship systems that don't rot as context grows. Full show notes: https://www.latent.space/p/chroma 00:00 Introductions 00:48 Why Build Chroma 02:55 Information Retrieval vs. Search 04:29 Staying Focused in a Competitive AI Market 08:08 Building Chroma Cloud 12:15 Context Engineering and the Problems with RAG 16:11 Context Rot 21:49 Prioritizing Context Quality 27:02 Code Indexing and Retrieval Strategies 32:04 Chunk Rewriting and Query Optimization for Code 34:07 Transformer Architecture Evolution and Retrieval Systems 38:06 Memory as a Benefit of Context Engineering 40:13 Structuring AI Memory and Offline Compaction 45:46 Lessons from Previous Startups and Building with Purpose 47:32 Religion and Values in Silicon Valley 50:18 Company Culture, Design, and Brand Consistency 52:36 Hiring at Chroma: Designers, Researchers, and Engineers
Learning and Development leaders are under pressure from CFOs to prove ROI or risk losing their budgets. In this episode, Junior and Dr. Tim Clark share a practical playbook for L&D success: assess, intervene, and prove. You'll learn how to align your learning strategy with business goals, measure behavior change with data, and protect your training budget from cuts. This conversation is essential for HR, talent, and L&D professionals who want to survive budget scrutiny and turn learning into measurable business impact.
In this conversation, Tommy Mello interviews Dave Yoho, a pioneer in the home improvement industry, discussing the keys to sales success, the importance of understanding human behavior, and effective communication techniques. They explore how to build a winning team, the role of personality in sales, and the necessity of adapting sales techniques to meet customer needs. The discussion emphasizes the significance of creating a positive company culture and the impact of effective communication on customer relationships. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com 00:00 Understanding Sales Success and Human Behavior 12:14 The Importance of Effective Communication in Sales 24:45 Building a Winning Team and Company Culture 40:11 The Role of Personality in Sales 51:17 Adapting Sales Techniques for Success
In this weeks podcast Alex and Mark discuss different types of management styles between SpaceX and NASA. From innovation speed to safety protocols, each management style shapes how decisions are made and how success is measured. If you enjoyed this podcast, check out our other podcast here. https://www.youtube.com/playlist?list=PLXD-wGbdcTCtp_VzYhO423O9tM3x_XtRr
BONUS: Rob Gallaher Reveals The Management Revolution Transforming Company Culture and Employee Engagement In this BONUS episode, we dive deep into the transformative power of profit sharing with Rob Gallaher, CEO of Gallaher Co. Rob shares his journey from an overworked entrepreneur sacrificing family time to building a thriving business model that aligns employee success with company growth. Through practical insights and hard-learned lessons, we explore how monthly profit sharing can revolutionize workplace dynamics and create genuine shared success. The Genesis of a Profit Sharing Revolution "I was an entrepreneur, working long hours and sacrificing family time. I realized my situation in life was not so good anymore, and even my health was suffering." Rob Gallaher's journey to profit sharing began with a personal crisis. As a successful entrepreneur, he found himself trapped in the classic founder's dilemma - working endless hours while his health and family relationships suffered. This realization prompted him to seek alternative business models from other successful owners. His discovery of profit sharing wasn't immediate magic, but rather a methodical approach to solving the fundamental disconnect between business success and employee engagement. Since implementing it in 2015, Rob has refined his approach through real-world application, leading him to document his learnings in his book after others began noticing the remarkable success of his companies. Defining True Profit Sharing "Take the company's financial success and share it with individuals that make it happen. The main thing: it must be monthly." Rob's definition of profit sharing goes beyond traditional annual bonuses or stock options. His approach centers on taking actual company profits and distributing them to the people who directly contribute to generating those profits. The cornerstone of his system is monthly distribution, recognizing that people manage their personal finances on a monthly basis, not quarterly or annually. This frequency ensures that profit sharing becomes integrated into employees' monthly budgets and thinking patterns, creating immediate behavioral impact rather than distant, abstract benefits. The Power of Immediate Impact "No one manages quarterly their personal life. The profit sharing needs to adapt to that monthly reality. If we don't affect people's monthly budget we don't affect how they think." The monthly frequency of Rob's profit sharing system creates tangible, immediate impact on employees' financial lives. Unlike equity or long-term bonuses that feel distant and uncertain, monthly profit sharing becomes part of employees' regular financial planning. This immediacy changes how people approach their work, leading them to ask "what can I do to get it" and investing more personally in company success. Rob emphasizes making the amounts substantial - recommending four-digit numbers that genuinely affect people's monthly reality rather than token gestures that get lost in regular paychecks. Rethinking Performance Management "I don't like the word 'review'. I prefer the word 'reflection', we do it every 6 months. I wanted to change the tone and what was happening in those meetings." Traditional performance reviews create antagonistic dynamics where employees feel anxious and stressed, often leading to negotiations that feel like battles. Rob has completely reimagined this process by separating profit sharing from performance evaluations and changing the language from "reviews" to "reflections." This shift eliminates the transactional nature of traditional reviews where employees feel they must fight for raises and promotions. Instead, profit sharing operates independently of individual performance metrics, creating a more collaborative and less stressful environment for genuine performance discussions. Strategic Implementation Framework "You need a business that makes a profit, you need to have accurate accounting, and you need to be a leader - you need to have the respect and trust of your leadership." Rob outlines three fundamental prerequisites for successful profit sharing implementation. First, the business must be genuinely profitable - you cannot share what doesn't exist. Second, accurate accounting systems are essential to track and calculate profits transparently. Third, leadership credibility is crucial because profit sharing requires employees to trust that leaders will follow through on commitments. Rob recommends starting with a flat rate and minimum amount, such as $1,000, and focusing on decision-makers who directly affect company profitability rather than attempting to include every employee from the start. Targeting Decision Makers "Who are the people who make decisions that affect the profit of your business? Share the profit with the decision makers that affect profit." Rather than implementing company-wide profit sharing immediately, Rob advocates for a targeted approach focusing on employees who make decisions directly impacting profitability. This strategic selection ensures that profit sharing reaches the people whose daily choices most influence company success. By identifying and rewarding these key decision-makers first, companies can create a focused impact that generates measurable results before expanding the program to additional team members. Getting Started: First Steps for Implementation "Figure out your average profit." For companies interested in profit sharing but unsure where to begin, Rob recommends starting with fundamental financial analysis. Understanding average monthly profits provides the baseline for determining sustainable sharing amounts. This analysis helps leaders set realistic expectations and design a program that won't compromise business stability while still providing meaningful benefits to employees. The key is ensuring that profit sharing enhances rather than threatens the company's financial foundation. About Rob Gallaher Rob Gallaher, CEO of Gallaher Co., leads five companies across industries. Since founding his construction firm in 2010, he's championed profit sharing as a catalyst for growth. His book, Profit Sharing: The Power of Shared Success, and upcoming course reflect his passion for aligning employee and company success. You can also learn more about Rob's Profit Sharing strategy with his online course at Profitx.co. You can link with Rob Gallaher on LinkedIn, and connect with Rob Gallaher on facebook.
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
In this episode of HR Heretics, Kelli and Nolan sit down with Dave Margulius discussing Quizlet's remarkable 18-year journey from a bootstrapped startup founded with teenage co-founders to a globally successful education platform, sharing insights on building company culture, managing young talent, transitioning from founder to board member, and maintaining mission-driven values while achieving sustainable growth.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI platform built for recruiting. Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can't live without Metaview.It only takes minutes to get up and running. Check it out!KEEP UP WITH DAVE, NOLAN + KELLI ON LINKEDINDave: https://www.linkedin.com/in/davemarguliusNolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—Quizlet: https://quizlet.com/—TIMESTAMPS:(00:00) Intro(02:00) The $5 Trillion Education Opportunity(04:06) Meeting Andrew - The 17-Year-Old Co-Founder(06:04) CEO Transitions and Early Career(09:11) Sponsors: Planful | Metaview(12:10) Building a Teenage Team(16:03) Managing Young Talent and Pure Adrenaline(19:17) The Shift to VC Funding(22:15) Company Culture and Values(26:19) Mission vs ROI Balance(29:05) 18-Year Journey and Staying Competitive(32:01) Employee Value Proposition and Liquidity(35:00) Competition and Market Position(36:06) Closing Thoughts(37:27) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
Join our champion program: mark@themomentumcompany.com Attend a Thriving Leader event: https://www.themomentumcompany.com/thrivingleader2025 Instagram: @the.momentum.company LinkedIn: /momentum-companyCulture isn't what you say - it's what you DO every day. Most leaders build fake cultures that drive away top talent.You've tried team building events, mission statements, and motivational posters. Yet your best people keep leaving, communication breaks down, and that "one person" drags everyone down. The truth? Most company cultures are performative theater that fools no one. Leaders who build thriving cultures understand that culture starts with inclusion, requires daily leadership modeling, and demands tough decisions about who stays and who goes.WHAT HIGH-PERFORMING LEADERS DO DIFFERENTLYStop These Culture Mistakes: ● Hiring for skills alone instead of cultural fit ● Talking about culture without defining it clearly ● Tolerating negative team members who poison the environment ● Leading from the corner office instead of the frontlines ● Creating policies without employee input or feedbackStart These Culture-Building Behaviors: ● Include your team in defining what culture looks like ● Model the exact behaviors you want to see daily ● Address culture problems immediately when they arise ● Promote from within to maintain cultural continuity ● Give employees a voice and respond to their feedback within 30 daysTIMESTAMPS: 0:00 - Episode Opening and Culture Focus Introduction 2:23 - What Does Intentional Culture Look Like? 2:50 - Culture Must Include Everybody or It Fails 3:10 - Define Culture Before You Can Build It 3:39 - Get Team Input to Create Buy-In 4:05 - Addressing Lack of Buy-In Head-On 4:44 - Finding Your Biggest Leadership Wins 5:10 - The Power of Team Accomplishments 5:37 - Magnifying Success Through Others 6:04 - Thriving Leader Program Introduction 7:38 - Hiring for Culture Over Skills 8:06 - The Resume vs Culture Fit Problem 8:26 - Promoting from Within Strategy 8:54 - High Expectations Drive Performance 9:46 - Navigating Multiple Cultures in Acquisitions 10:23 - Culture is What You DO Daily 10:39 - The 90/10 Rule: Your Weakest Link Defines Culture 11:12 - Moving People to Spread Culture 12:26 - Creating Safe Work Environments 13:12 - God, Family, Friends, Work Priority Order 14:07 - Polarity Creates Natural Selection 14:55 - High Retention Through Clear Values 15:33 - Annual Employee Feedback Tours 16:13 - 30-Day Response Commitment 17:18 - Leading from the Ground, Not the Corner OfficeFOR: ✓ Business owners struggling with employee retention ✓ Leaders inheriting teams with toxic culture problems ✓ Managers dealing with resistant team members ✓ Executives planning company acquisitions or mergers ✓ Entrepreneurs building their first leadership teamsDECISION POINT: Your culture is defined by your weakest link - fix it or lose your best people.This Week's Challenge: Identify one person or policy that contradicts your stated culture and create a plan to address it within 30 days.If you're ready to stop losing top talent to culture problems and want to build a team that actually wants to work together, email mark@themomentumcompany.com to learn about the Thriving Leader Program.
On this episode of Chit Chat Stocks, Brett and Ryan speak with Andrew Marshall from Capital Mindset about Dave Inc. (Ticker: DAVE). They discuss:(03:48) The History of Dave: From SPAC to Recovery(08:56) Understanding the Business Model: Micro Lending Explained(16:15) Competition and Market Positioning: Who Does Dave Compete With?(16:54) Operational Structure: Partner Banks and Expenses(22:08) Future Outlook: Pricing Models and Growth Potential(26:17) Assessing Risks and Opportunities for Dave(30:15) Market Potential and Growth Projections(34:36) Management Integrity and Company Culture(37:10) Navigating Bankruptcy Risks and Financial Health(39:50) Capital Allocation Strategies(42:36) Valuation Insights and Market MisunderstandingsCapital Mindset: https://www.youtube.com/@CapitalMindset*****************************************************JOIN OUR NEWSLETTER AND FREE CHAT COMMUNITY: https://chitchatstocks.substack.com/ *********************************************************************Chit Chat Stocks is presented by Interactive Brokers. Get professional pricing, global access, and premier technology with the best brokerage for investors today: https://www.interactivebrokers.com/ Interactive Brokers is a member of SIPC. *********************************************************************Fiscal.ai is building the future of financial data.With custom charts, AI-generated research reports, and endless analytical tools, you can get up to speed on any stock around the globe. All for a reasonable price. Use our LINK and get 15% off any premium plan: https://fiscal.ai/chitchat *********************************************************************Disclosure: Chit Chat Stocks hosts and guests are not financial advisors, and nothing they say on this show is formal advice or a recommendation.
On this episode, I welcome Mr. Mike Viane, a certified business and executive coach, to the Customers First Boardroom. With an impressive 30-year career in the movie industry, including roles at major studios like Warner Bros, Mike brings invaluable insights into the intersection of business acumen and storytelling. Currently, he's the owner of Focal Point Coaching, where he helps a range of clients—from executives to entrepreneurs—navigate growth and organizational reinvention. Mike has learned to work with various personality types in high-pressure environments and how to facilitate better communication and understanding among teams. He emphasizes the importance of authenticity and vulnerability in leadership, especially when striving for a positive work culture and improved guest experiences. One of the most striking concepts we discuss is tactical empathy, as popularized by Chris Voss in his book "Never Split the Difference." Mike explains how replacing judgment with curiosity in business interactions can lead to deeper understanding and better resolutions. He illustrates this approach with a real-life example involving movie theatre managers successfully de-escalating a tense situation with an unhappy guest by applying empathetic communication strategies. We dive into actionable insights as well, particularly the idea of Difference-Making Actions (DMAs). Mike passionately advocates for intentionality in our daily routines, urging listeners to set specific, measurable actions that align with their goals rather than simply getting caught up in reactive tasks. He discusses the importance of making these DMAs a priority at the start of each day, highlighting that small, intentional actions can cumulatively lead to significant personal and professional growth over time. Wrapping up our conversation, we touch on the concept of the "marathon mindset"—a theme that Mike encountered at a recent coaching conference. He outlines the four P's: purpose, preparation, pace, and perseverance, emphasizing how breaking down overwhelming goals into manageable steps can foster sustained progress and mitigate feelings of uncertainty. As we close, Mike leaves us with his core message about the power of focusing on our DMAs to set ourselves up for success. He encourages listeners to take actionable steps daily that contribute to a positive workplace culture and customer experience. Mike's Contact Information: Website: https://michaelviane.focalpointcoaching.com LinkedIn: @michael-viane-105700195/ Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!
In this episode, Garry Ridge, former CEO of WD-40, shares insights from his journey transforming WD-40 into a globally recognized brand by prioritizing company culture over just product focus. He discusses the importance of building a culture where employees feel they belong, know they matter, and are empowered to make decisions without fear. Garry outlines key steps leaders can take to foster engagement, psychological safety, and learning within their teams. Drawing from his experiences and his recent book, he explains why self-awareness, servant leadership, and coaching—not managing—are essential for effective leadership. The conversation also touches on the challenges facing new leaders and practical strategies for cultivating a positive and productive workplace culture at any organizational level.
Boost well-being and retention for child welfare workers through trauma-informed care and psychological safety.In this episode of the Academy i3 podcast, the discussion centers around the critical issues of workforce recruitment and retention in the field of child welfare. Guest Lisa Maaca Bartlett, an experienced social work professional and academic, shares her insights on creating supportive work environments, the impacts of trauma-informed care, and the significance of psychological safety within organizations. She emphasizes the importance of understanding the unique challenges faced by child welfare workers, including secondary traumatic stress, and offers practical strategies to improve retention and well-being among staff. This episode is a valuable resource for leaders and practitioners looking to enhance their organizational culture and support their teams effectively.Episode Chapters:00:00 - Intro07:00 – Research on Workforce Retention11:47 – Themes for High Turnover Rates16:38 – Impact of Stress and Burnout24:22 – Trauma-Informed Care in Practice35:29 – Supporting Current Workers: Psychological Safety36:20 – Understanding Psychological Safety37:30 – Four Stages of Psychological Safety48:42 – Trauma-Informed Care and Workforce Retention StrategiesCheck out the resources we mentioned:National Child Traumatic Stress Network (NCTSN) – Trauma-Informed Care Curriculum: https://www.nctsn.org/Harvard Business Review Article: "The Hazards of a ‘Nice' Company Culture" by Timothy R. Clark (2021): https://hbr.org/2021/06/the-hazards-of-a-nice-company-cultureLearn about our guest: Lisa Maaca Bartlette, MSSA, is a social service entrepreneur and founder of Lisa Maaca, Inc., specializing in Trauma-Informed Care. Drawing from her own healing journey and extensive social work experience in Ohio and California, Lisa delivers transformative, evidence-based programs and keynotes across the US. She consults and trains California's Child Welfare and Juvenile Probation workforce, helping reshape how trauma is understood and addressed. With a background in Business Management, a Master of Science in Social Administration, and ongoing doctoral studies focused on Trauma-Informed Care and Neurobiology of Trauma, Lisa combines research and real-world practice to inspire positive organizational change.Contact Lisa on LinkedIn: https://www.linkedin.com/in/lisa-maaca-bartlette-47225525/ Subscribe for more psychological safety and workforce development content: https://www.youtube.com/@TheAcademySDSUFollow us on LinkedIn: linkedin.com/company/sdsuacademy#ChildWelfareWorkforce #TraumaInformedLeadership #PsychologicalSafety
In this series of episodes on Our Agile Tales, we're getting radically honest about company culture with Lizzie Benton—culture coach, founder of Liberty Mind, and one of the most refreshingly candid voices in the world of modern work.Let's face it: “culture” has become a buzzword. It's often pitched as a magic bullet for success, but most organizations still struggle to define it—let alone get it right. In this series, Lizzie helps us move beyond the platitudes. She unpacks what culture actually is, why so many transformations fall flat, and what it really takes to build a workplace where both people and business can thrive.We'll explore the tools and mindsets that matter, and dig into the uncomfortable truths that often get overlooked.In this episode:In this episode of Agile Tales, we finish our enlightening conversation with Lizzie Benton, where she discusses the importance of conflict resolution, nonviolent communication, and the complexities surrounding diversity, equity, and inclusion (DEI). Lizzie also recounts her most challenging and rewarding experiences in helping companies improve their culture, emphasizing the significance of leadership support and aligning actions with professed values. Her stories and advice offer practical tools for fostering a positive workplace culture.00:00 Introduction01:57 Conflict Resolution Strategies04:36 The DEI Powder Keg10:30 Controversial Case: Boeing and DEI14:17 Challenges in Company Culture20:11 Rewarding Experiences in Culture Coaching23:53 Resources for Building Company Culture26:31 Conclusion of Season 10 and Teaser for Season 11About Lizzie Benton:Lizzie is a culture coach and the founder of Liberty Mind. She helps companies evolve beyond bureaucratic structures toward more human-centered, purpose-driven workplaces. She's worked across industries—from tech to charities to construction—always with a focus on unlocking human potential and helping teams co-create meaningful change.Her approach blends depth and practicality, rooted in progressive practices like self-management, Liberating Structures, and Teal principles. Lizzie is a certified Holacracy Practitioner, Semco Style Expert, and TuffLeadership coach. She's been named one of the top 30 millennials changing the world of work and has been featured in Forbes, The Metro, and The Financial Times.Visit us at https://www.ouragiletales.com/about
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode of the Real Estate Pros podcast, host Kristen Knapp interviews Josh Brown, co-founder of Capital Advisors and Associates. Josh shares his journey into real estate, starting from high school and evolving into a successful entrepreneur. He discusses the growth of his company, the importance of cold calling, and the strategies they use to hire the right people. The conversation also delves into investment strategies for clients, including traditional real estate and cryptocurrency, and concludes with valuable lessons learned from their experiences in the industry. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
When senior leaders aren't on the same page, the ripple effects are massive:
In this episode of Confessions of a B2B Entrepreneur, Jeff Rudner, host of 5 to 50: Financial Strategies for Growing Companies, interviews Tom Hunt, Founder and CEO of Fame, to reveal how he built a B2B podcast agency to £4M ARR without external funding. Tom shares lessons from 17 previous business attempts, emphasizing the critical role of financial discipline and the power of hyper-focus on core services. Discover his unique risk assessment framework, practical EOS implementation, and the vital role of culture in scaling. This episode delivers actionable strategies on cash flow, profitability, operational efficiency, and team incentives, demonstrating why doing less exceptionally well is the key to lasting growth.
Send us a text“What got you here, won't get you there.” ~ Jessper MaquindangAbout Our Guest:With over a decade of experience as a Company Culture, Employee Engagement, and Team-Building Consultant, Jessper Maquindang has mastered transforming workplace environments. Graduating from the University of Southern California with an Executive Master's Degree in Leadership, his holistic, data-driven approach addresses unique challenges. He's received Santa Clarita Valley's “40 Under Forty” award for leadership contributions and served on JCI USA's executive board, mentoring young leaders. Jessper's achievements include enhancing engagement, facilitating impactful retreats, and providing executive coaching. Beyond his professional pursuits, he's an avid marathon trainer, business book reader, and traveler. His commitment extends to voluntary work with the American Red Cross, building resilient communities.SHOW NOTES & LINKS: Website: https://www.famileadconsulting.com/ REMARKABLE SPECIAL OFFER(S):REMARKABLE OFFER 1: Save 30% to 80% on EVERYTHING you order at MyPillow.com with Free Promo Code, “REMARKABLE“. Yes, that's right! Use the best My Pillow promo code out there to save a TON of money on all 200+ quality, comfortable, cozy home goods at MyPillow.com/Remarkable, or by calling 1-800-644-6612. From sheets, to blankets, to pillows, to mattress toppers, be ready to sleep better and live more comfortably than you ever have before!REMARKABLE OFFER 2: Free Gift from Jessper: http://www.famileadconsulting.com/free-gift CORE THEMES, KEYWORDS, & MENTIONS:resilience, ultra marathon runner, high expectations, low expectations, Asthma, marathon runners, 26.2 miles, setting goals, limitations, overcoming limitations, training, full marathon, San Diego Marathon, beating Asthma, overcoming Asthma, consistent effort, achieving your goals, trail race, team building, team leadership, company culture, adaptability For more Remarkable Episodes, Inspiration, and Motivation, please visit https://davidpasqualone.com/Support the showWant Even More?
This week on the Oakley Podcast, host Jeremy Kellett brings in Corey Huey, Kent Childers, and Dustin Eagle from the Oakley recruiting department as the group talks about the company's approach to recruiting and retaining top owner-operators. They cover Oakley's unique benefits—including pay for all miles, weekly settlements, anniversary and referral bonuses, fuel and insurance discounts, and no trailer rental fees—while emphasizing the importance of transparency, relationship-building, and setting clear expectations with recruits. Listeners gain insight into the daily challenges recruiters face, the company's supportive culture, how Oakley's commitment to its drivers sets it apart in the trucking industry, and so much more. Key topics in today's conversation include:Podcast as a Recruiting Tool (1:12)Basics of the Recruiting Call (4:34)Pre-Qualifying and Relationship Building (6:25)Explaining Pay Structure and Incentives (8:38)Anniversary Bonus Program (13:07)Company Culture and Personal Touch (16:23)Financial Benefits and Savings for Owner-Operators (18:12)Referral Bonus Program (20:34)Long-Term Recruiting and Relationship Management (24:37)High Standards and Application Rejection (26:29)Setting Expectations with Recruits (29:22)Recruiters' Multifaceted Roles (32:13)Retention Through Recruiting Process (34:06)Final Thoughts and Takeaways (36:21)Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.
On this episode of the Customers First Podcast, we delve into a thought-provoking conversation with Sonja Price, a future-of-work strategist, executive branding expert, and career acceleration coach. With extensive experience working with professionals from leading companies such as Google, Meta, and Microsoft, Sonja has dedicated the past 15 years to empowering ambitious individuals by helping them navigate their careers to achieve promotions and build impressive personal brands. As the founder of Infinite Leaders and Dynamo Careers, she discusses the importance of remaining relevant and resilient in today's rapidly changing job market. Sonja shares her journey of self-discovery, highlighting her belief that she was destined to become a coach from a young age. Drawing from her diverse career in corporate environments, where she transitioned between roles every few years, she illustrates how these experiences shaped her understanding of business operations and strategy. Her inspiration for starting her coaching business came from conducting customer interviews, where potential clients articulated their need for career coaching, thus validating her direction. This dynamic background enables her to uniquely package the skills and accomplishments of her clients, helping them stand out to prospective employers and decision-makers. The conversation shifts to the pressing need for professionals to future-proof their careers, especially in an era defined by automation and advancements in AI technology. Sonja emphasizes the urgency for individuals, regardless of employment status, to contemplate their future career trajectories and the skills necessary to remain not just relevant but in high demand. She discusses the competitive nature of the current job market and encourages listeners to embrace AI skills as an integral part of their professional development. As we explore the concept of executive branding, Sonja elaborates on how professionals must elevate their personal brands to align with the increasing demands of senior leadership roles. She outlines strategies for enhancing visibility and positioning oneself as a thought leader in one's respective fields, emphasizing the importance of sharing insights through white papers, speaking engagements, and other visible avenues that highlight a professional's expertise. She encourages listeners to find what ignites their passion and to invest in learning leadership techniques that align with their interests. This episode serves as a treasure trove of insights for anyone looking to navigate the complexities of their career paths, innovate their branding, and foster a more balanced, fulfilling professional life. Sonja's Contact Information: Website: https://infiniteleaders.co LinkedIn: @sonjaprice Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!
What's the real difference between trust and psychological safety? Most leaders think having trust on their team is enough, but they're missing half the picture. In this episode, Junior and Tim explain why teams can trust their leaders yet still feel unsafe to speak up, breaking down the critical distinction between positive predictability (trust) and rewarded vulnerability (psychological safety). Through real-world examples and practical advice, they reveal how trust only gets people to show up, while psychological safety gets them to speak up, and why both are essential for high-performing, innovative teams. If you want to learn how to build a culture where people show up, speak up, and contribute their best ideas, this conversation is for you.
This isn't a story about shortcuts. Brian's big break didn't come from an investor pitch; it was earned through years of hard work in a coffee shop. When his boss and future partner faced a crisis, Brian's loyalty and commitment proved more valuable than any business plan. He was offered a co-founder position not because of what he had or because of his entrepreneurship experience, but because of who he is - someone with high integrity and capable of bringing out the best in others when it matters most.That same principle is now the backbone of his restaurant, Bird Bird Biscuits, and its incredible company culture. In this episode, Ryan Atkinson and Brian dive deep into what it takes to build a team that genuinely cares. Brian shares his business leadership philosophy of "tending the garden"—nurturing his people while actively pruning bad habits—and gives a masterclass on creating a positive work environment that reduces turnover and drives success. Tune in for an honest conversation about servant leadership and how to build a business where your team is proud to show up.Takeaways:- Enter markets that are not saturated. Finding an underserved niche, like biscuit sandwiches in a taco-dominated city, provides a significant competitive advantage.- Live or die by focus and simplicity." Instead of offering a wide range of products, concentrate on perfecting one thing to build a strong reputation.- The most powerful marketing is a product and experience so good that customers become your biggest advocates through word-of-mouth.- Company culture starts at the top. Leaders must personally live the values they preach, as their actions set the true standard for the entire team.- View your culture as a garden that needs constant attention. You must actively nurture the good elements and "prune" the negative influences to keep it healthy.- Establish core values that are action-oriented (e.g., "Blow people's minds") rather than passive, single words, as this makes them more practical to implement daily.- The first and most important step in becoming a better leader is to work on yourself. Tend to your own "garden" of personal faults and opportunities for growth.- Trust is forged in adversity. Proving your loyalty and reliability during a crisis can build the foundation for a strong and lasting business partnership.- Don't rely on your own opinions. Create a system to test everything—from products to processes—and let customer feedback and data guide your decisions.- Be prepared to pivot. The forced change to a service-window model during COVID unexpectedly maximized their kitchen's potential and boosted revenue.- Integrity can be more valuable than capital. You can earn opportunities, like a business partnership with no buy-in, through demonstrated hard work and character.- Approach leadership with the philosophy that "we're all just walking each other home." Seeing your team and customers as fellow travelers on a shared journey fosters empathy and unity.Tags: Business Growth, Entrepreneurship, Business Leadership, Company Culture, Data Driven Resources:Start Your Business Today: https://links.upflip.com/46F5nxJ Connect with Brian: https://www.instagram.com/birdbirdbiscuit/?hl=en
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Kristen Knapp interviews David Marasow, co-founder of Upscale Construction, a Connecticut-based firm specializing in adaptive reuse and large-scale commercial development. David shares his unconventional journey from property management in New York to managing 4,500 units in Connecticut, eventually transitioning into construction to pursue his passion for technical challenges. David breaks down the company's impressive efficiency—like completing a 12,000 sq ft office build in just 60 days—and the role of streamlined communication via WhatsApp. He emphasizes company culture rooted in autonomy, trust, and fast decision-making. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
This week on the Oakley Podcast, host Jeremy Kellett chats with Myers Buck & Jack Pinkerton, some of our dispatchers at Oakley Trucking. Myers and Jack share their journeys from shop work to dispatching, discussing the day-to-day challenges of managing drivers and loads, as well as the importance of communication, flexibility, and teamwork in the trucking industry. Listeners will gain insights into the human side of dispatching, the value of building strong relationships with drivers, and the critical role dispatchers play in ensuring both company and driver success. Key takeaways include the need for adaptability, clear communication, and understanding the unique challenges faced by both dispatchers and drivers. Don't miss this inside look at how dispatchers keep trucks on the road. Key topics in today's conversation include:Meet Myers and Jack: Backgrounds and How They Joined Oakley (1:03)First Impressions and Shop Experience (2:55)Transition to Dispatch: Learning the Ropes (7:26)Challenges of Dispatching and Building Relationships (9:23)A Day in the Life of a Dispatcher (12:15)Ensuring Drivers' Earnings and Settlement Checks (14:21)Regulatory Compliance and Administrative Duties (17:02)Building Personal Relationships with Drivers (21:04)Orientation and Understanding Driver Rules (24:22)Load Planning and Communication with Drivers (26:15)Customer Interaction and Cold Calling for Freight (29:17)Advice for Drivers: Flexibility and Communication (33:15)Company Culture and Camaraderie (34:53)Final Thoughts and Takeaways (36:41)Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.
On this episode, I had the pleasure of speaking with Alison Dixon, the Chief Customer Experience Officer at Portnox, a leader in zero-trust network access control. Alison's unique insights stem from her diverse background, which encompasses various roles in HR, sales enablement, and IT. As we dove into the conversation, Alison shared her journey of building a customer experience organization from the ground up at Portnox, emphasizing the importance of prioritizing customer relationships in a rapidly growing tech environment. Alison recounted her initial days at Portnox, which began as a small startup of about 20 employees. Soon after her arrival, she recognized the pressing need for deeper insights into customer accounts and interactions as the company scaled. Her prior experience as a fundraiser and in HR equipped her with a holistic approach to understanding customer psychology and needs. Through meticulous customer journey mapping, she established strategies that centred on enhancing the overall experience, detailing how each stage of customer interaction contributes to long-term loyalty and satisfaction. We delved into the often transactional mindset prevalent in many organizations, particularly those that prioritize immediate revenue over long-term relationships. Alison argued firmly for a shift towards valuing customer experiences, stating that a lack of focus on building connections could lead to lost opportunities, even for small clients who may evolve into significant partners over time. Her philosophy is clear: if companies establish authentic human connections with their customers, they stand to gain far more than transactional profits. Throughout our discussion, we touched on the high-stakes nature of cybersecurity and how this uniquely shapes customer experience. Alison highlighted the critical importance of maintaining accessibility and support for clients, given the potential risks associated with cybersecurity breaches. She emphasized that customers need confidence in their service providers and need to establish trust through transparent communication, even when addressing negative scenarios. As our conversation progressed, we explored the role of customer experience in product development and overall business strategy. Alison passionately conveyed that understanding customer feedback not only helps retain clients but also informs the direction of product innovation. This perspective has led her team to integrate CX insights into their roadmap, aligning organizational goals with customer expectations. Towards the latter part of the episode, we took a thought-provoking turn into the realm of artificial intelligence in customer experience. Alison expressed cautious optimism about AI's potential but was wary of its increasing deployment without a foundational human element. She underscored the value of genuine interactions and deep understanding through personal connections — a sentiment she has repeatedly validated through firsthand experiences with Portnox customers. In closing, Alison shared her belief that creating exceptional customer experiences is not the sole responsibility of one department but rather a collective effort throughout the entire organization. By fostering a culture that prioritizes customer care and connection, even the smallest companies can achieve remarkable growth. Overall, this episode offered valuable insights into the evolving landscape of customer experience within the cybersecurity industry, highlighting strategies that can lead to sustained success. Alison's Contact Information: Website: https://www.portnox.com LinkedIn: @alison-dixon-msod Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!
In this episode of the Startup Therapy Podcast, Ryan and Will discuss the challenges and dynamics of blending friendship and professionalism in startups. They delve into the potential pitfalls of treating your startup team like a family, the consequences on both founders and employees, and the importance of setting clear boundaries. They highlight shared experiences from their early careers and emphasize the need for empathy, respect, and a professional approach to lead effectively without compromising authority.Resources:Startup Therapy Podcast https://www.startups.com/community/startup-therapyWebsitehttps://www.startups.com/beginLinkedIn https://www.linkedin.com/company/startups-co/Join our Network of Top Founders Wil Schroterhttps://www.linkedin.com/in/wilschroter/Ryan Rutanhttps://www.linkedin.com/in/ryan-rutan/What to listen for:00:08 The Illusion of Startup as a Family00:55 Early Career and Peer Dynamics01:50 The Reality of Founder-Employee Relationships03:46 The Pitfalls of Treating Employees as Family05:54 Transparency in Startups: A Double-Edged Sword07:13 Shared Risk and Misinterpreted Bonds09:32 The Inevitable Strain on Relationships12:17 The Limits of Friendship in Startups16:18 The Evolution of Team Dynamics18:12 A Throwback to Early Company Culture18:31 The Impact of a New Hire19:19 Cultural Misalignment and Realization20:15 Adjusting Company Culture21:43 Balancing Professionalism and Empathy22:50 The Importance of Boundaries24:18 The Dangers of Forced Inclusivity28:24 Personal Experiences with Cultural Fit32:20 The Family vs. Professional Sports Team Metaphor36:42 Final Thoughts on Company Culture
We'd love to hear from you. What are your thoughts and questions?In this episode, Dr. Allen Lomax and Angelo Christian discuss the transformative power of understanding the psychology behind real estate financing. Angelo shares his personal journey from hardship to success, emphasizing the importance of building relationships in lending and the critical indicators for passive investing. They also explore current economic challenges, the significance of empowering clients, and the vision for a partner-owned company culture that fosters ownership and commitment among team members. The conversation concludes with insights on core values that drive enduring success in business.Main Points: Understanding a lender's mindset can transform investment evaluations.Finance is not just a transaction; it's about relationships.Building long-term client relationships can lead to significant business.Location and cap rates are critical for passive investors.Refinancing can be more beneficial than selling properties.Economic predictions are uncertain, but optimism is key.Empowering clients goes beyond financial transactions.Creating a partner-owned culture fosters commitment and loyalty.Extreme ownership is essential for team success.Core values guide the culture and operations of a successful business.Connect with Angelo Christian:angelo@chihomeloans.comloans@officialangelochristian.comwww.officialangelochristian.com/https://www.linkedin.com/in/angelochristian/https://www.facebook.com/OfficialAngeloChristian
JP Dinnell congratulates @JockoPodcastOfficial on episode 500 and tells the stories from his point of view. Plus in a Q&A he breaks down how to create a culture of Extreme Ownership. Get your free training from First In Nutrition: https://www.firstinnutrition.com/jppod More from JP Dinnell: https://www.jpdinnell.com/ Join the conversation on instagram JP Dinnell: http://instagram.com/jpdinnell/ Lucas Pinckard: https://www.instagram.com/lucaspinckard Bruiser Arms: https://www.instagram.com/bruiserarms Echelon Front: https://echelonfront.com/ Little Cattle Co: http://littlecattle.co On The Path Printing: https://www.instagram.com/onthepathprinting JP Dinnell is a former U.S. Navy SEAL and now a Leadership Instructor, Speaker and Strategic Advisor with Echelon Front, where he serves as Director of Experiential Leadership Training Programs. J.P. is also a pro team athlete and spokesperson for Origin Maine and Jocko Fuel, an American clothing and supplement company. J.P. has a signature Energy Drink flavor “Sour Apple Sniper” with Jocko Fuel. Jeremiah spent nearly a decade in the SEAL Teams with three combat deployments. Sent to the violent terrorist stronghold of Ar Ramadi, Iraq in 2006 with SEAL Team Three's Task Unit Bruiser, J.P. served as point man, machine gunner, and lead sniper for Delta Platoon opposite the American Sniper, Chris Kyle, who was in Charlie Platoon. For his leadership and courage under fire, JP was awarded a Silver Star, 2 Bronze Stars with Valor and the Army Commendation Medal with Valor helping Task Unit Bruiser to become the most highly decorated special operations unit of the Iraq War. He worked closely with SEAL Officers Jocko Willink, his Task Unit Commander, and Leif Babin, and was the driving force on many of the daring combat operations Jocko and Leif wrote about in Extreme Ownership. Upon his return, J.P. again worked directly for Jocko as a training instructor at Naval Special Warfare Group One Training Detachment, where he orchestrated realistic and challenging training scenarios for Special Operations Urban Combat training and Close Quarters Combat training to better prepare SEAL units for the real-world battlefield. He also served as a Combatives Instructor, Marksmanship Instructor and earned his Master Trainer Specialist qualification while helping Jocko rebuild and enhance these training programs into the highly effective platforms they are today. J.P. brings exceptional experience and frontline leadership perspective from the winning mindset and culture of Task Unit Bruiser.
Welcome to episode 289 of Grow Your Law Firm, hosted by Ken Hardison. In this episode, Ken is joined by Jason Melton, President of Regents Remote Services. Jason brings over two decades of experience in personal injury and wrongful death litigation as Co-Founder of Whittel & Melton, LLC, where his client-first approach has helped secure millions in recoveries. His passion for justice is matched by his strategic mindset—developing customized solutions for clients during their most vulnerable moments. As President and Co-Founder of Regents Remote Services, Jason is leading the charge in solving the legal industry's staffing challenges by helping firms build nearshoring teams in Mexico. From legal and operations support to marketing expertise, Regents provides highly qualified professionals who drive law firm growth. Jason is also an active member of professional organizations like the Florida Justice Association and a devoted family man. What you'll learn about in this episode: 1. Importance of Over-Communication: - Clarity and connection are vital for remote workers - Humanizing employees fosters trust and engagement 2. Structured Onboarding Process: - Clear expectations from the start are crucial - Training and support ensure understanding of roles 3. Virtual Engagement: - Virtual gatherings foster belonging and accountability - Prioritizing quality over cost boosts growth 4. Importance of Company Culture: - Inclusive environments enhance productivity - Personal connections foster team cohesion 5. Supervision Strategies: - Regular check-ins and feedback sessions are essential - Balancing autonomy and support is key to success Resources: Website: www.regentsrs.com LinkedIn: linkedin.com/in/jason-melton Facebook: facebook.com/share/1E8auwEzjd/?mibextid=wwXIfr Twitter (X): x.com/jasonmeltonesq Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind
Is Uber's gamble on RoboTaxis a brilliant move, or the end of its asset-light magic? And what's really going on inside OpenAI as it races to dominate AI?Many founders assume hypergrowth companies are perfectly coordinated machines, but the reality is far messier. From billion-dollar GPU costs to chaotic product launches, there's a lot for entrepreneurs to learn from how these giants operate.Chris Saad and Yaniv Bernstein break down Uber's 20,000-car RoboTaxi deal with Lucid and Nuro, and delve into what it means for the future of ride-hailing. They also discuss OpenAI's new ChatGPT Agent, the company's internal culture, and why GPU costs might be the most important factor shaping the AI race.In this episode:Understand why Uber is moving away from its asset-light model to own RoboTaxisDiscover how Uber plans to compete with Waymo, Tesla, and other autonomous vehicle playersLearn the economics of hybrid fleets—and why surge pricing is still criticalUnpack OpenAI's confusing product lineup and what it reveals about their cultureEvaluate why GPU costs dominate OpenAI's strategic decisionsExplore the risks of AI agents acting autonomously—and why reliability is still a huge issueTake away lessons founders can apply when scaling teams and managing chaotic hypergrowthThe Pact Honor the Startup Podcast Pact! If you have listened to TSP and gotten value from it, please:Follow, rate, and review us in your listening appSubscribe to the TSP Mailing List to gain access to exclusive newsletter-only content and early access to information on upcoming episodes: https://thestartuppodcast.beehiiv.com/subscribe Secure your official TSP merchandise at https://shop.tsp.show/ Follow us here on YouTube for full-video episodes: https://www.youtube.com/channel/UCNjm1MTdjysRRV07fSf0yGg Give us a public shout-out on LinkedIn or anywhere you have a social media followingKey linksGet your question in for our next Q&A episode: https://forms.gle/NZzgNWVLiFmwvFA2A The Startup Podcast website: https://www.tsp.show/episodes/Learn more about Chris and YanivWork 1:1 with Chris: http://chrissaad.com/advisory/ Follow Chris on Linkedin: https://www.linkedin.com/in/chrissaad/ Follow Yaniv on Linkedin: https://www.linkedin.com/in/ybernstein/Producer: Justin McArthur https://www.linkedin.com/in/justin-mcarthurIntro Voice: Jeremiah Owyang https://web-strategist.com/
“The most important thing is making sure that you are not maliciously or negatively excluding things, people, elements, etc., because that's where you miss opportunities to make something wonderful and great.” – Delphia Howze Today's featured author is an award-winning leader, Inclusion Strategist, and CEO of D. Howze Solutions, LLC, Delphia Howze. Delphia and I had a fun on a bun chat about her first book, “Including You!: Leading Inclusion From Where You Are”, practical strategies for fostering inclusion, the nuances of DEI, and more!Key Things You'll Learn:How Delphia gained a passion for creating inclusive environmentsWhat inspired her to write her 1st bookWhat she learned about herself through the book writing processWhat setback helped Delphia create more successWhat people get wrong about DEIDelphia's Site: https://www.dhowzesolutions.com/Delphia's Book: https://a.co/d/insxThsThe opening track is titled, “North Wind and the Sun” by Trevin P. To listen to and download the full track, click the following link. https://compilationsforhumanity.bandcamp.com/track/north-wind-and-the-sunPlease support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou May Also Like…Ep. 420 – “The UPside of Failure” with Tiana Sanchez (@likearealboss): https://www.goingnorthpodcast.com/ep-420-the-upside-of-failure-with-tiana-sanchez-likearealboss/Ep. 713 – “Down Set Lead!” with Rod Bourn: https://www.goingnorthpodcast.com/ep-713-down-set-lead-with-rod-bourn/226 – “A Company Culture that Transforms” with Diana George (@ByGeorgeHR): https://www.goingnorthpodcast.com/226-a-company-culture-that-transforms-with-diana-george-bygeorgehr/Ep. 905 – Leadership Lessons From A Resourceful Human Results Professional with Brenda Neckvatal (@brendaleads): https://www.goingnorthpodcast.com/ep-905-leadership-lessons-from-a-resourceful-human-results-professional-with-brenda-neckvatal-b/Ep. 405 – “Leadership Lessons From The Pub” with Dr. Irvine Nugent (@irvinenugent): https://www.goingnorthpodcast.com/ep-405-leadership-lessons-from-the-pub-with-dr-irvine-nugent-irvinenugent/Ep. 571 – “A Powerful Culture Starts with You” with Dr. Shahrzad Nooravi (@shahrzadnooravi): https://www.goingnorthpodcast.com/ep-571-a-powerful-culture-starts-with-you-with-dr-shahrzad-nooravi-shahrzadnooravi/Ep. 562 – “You, Me, We” with Morag Barrett (@SkyeMorag): https://www.goingnorthpodcast.com/ep-562-you-me-we-with-morag-barrett-skyemorag/Ep. 502 – “A Leadership Development Strategy To Bond And Unite” With Amy P. Kelly (@AmyPKelly): https://www.goingnorthpodcast.com/ep-502-a-leadership-development-strategy-to-bond-and-unite-with-amy-p-kelly-amypkelly/Ep. 901 – How to Have Difficult Conversations in a Divided World with Justin Jones-Fosu (@iworkmeaningful): https://www.goingnorthpodcast.com/ep-901-how-to-have-difficult-conversations-in-a-divided-world-with-justin-jones-fosu-iworkmeani/Ep. 487 – “Black Indian” with Shonda Buchanan (@shondabuchanan): https://www.goingnorthpodcast.com/ep-487-black-indian-with-shonda-buchanan-shondabuchanan/Ep. 316 – “Ubuntu Leadership” with Dr. LaMarr Darnell Shields (@LaMarrDShields): https://www.goingnorthpodcast.com/ep-316-ubuntu-leadership-with-dr-lamarr-darnell-shields-lamarrdshields/Ep. 430 – “Being Brown in a Black and White World” with Annemarie Shrouder (@ashrouder): https://www.goingnorthpodcast.com/ep-430-being-brown-in-a-black-and-white-world-with-annemarie-shrouder-ashrouder/
In this episode of Workplace Stories, we sit down with Zane Zumbahlen, Chief People Officer at Wedgwood Veterinary Pharmacy, to explore how vulnerability in leadership can catalyze organizational change.With a 30-year career spanning IBM, CTCA, and global roles in Sweden and Japan, Zane shares candid stories that reveal the power of low-ego, high-confidence leadership. From active listening sessions that rebuilt trust among skeptical managers to structural programs that flipped the risk equation for women leaders, Zane's journey is a masterclass in how HR leaders can move from intention to impactful systems.His approach blends authenticity, experimentation, and a relentless drive to make things better, one conversation at a time.You will want to hear this episode if you are interested in...(00:00) Intro(04:21) How vulnerability accelerates trust and change.(12:45) The real-life risks of emotional leadership.(18:50) Driving systemic transformation from the HR seat.(22:33) A roadmap for active listening that leads to measurable action.(35:10) Building female leadership pipelines in risk-averse cultures.(47:52) Examples of HR-led innovation across global contexts.(56:15) Rethinking how credibility and compassion coexist in leadership.Resources & People Mentioned:Wedgwood Veterinary PharmacyAdam Grant on Personal Branding and TrustConnect with Zane Zumbahlen:LinkedIn: Zane ZumbahlenConnect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES
Bizzie Gold is the CEO and Founder of Break Method, a first-of-its-kind behavioral diagnostics system that uses data analytics to predict and reprogram patterns of thought and behavior with 98.3% accuracy. An industry disruptor to the core, Bizzie is revolutionizing the way mental health, addiction recovery, and human performance are approached. She has founded and scaled eight global brands, and Break Method with its brain pattern mapping technology that avoids confirmation bias in therapy, challenges the outdated financial and therapeutic models that keep clients trapped in endless cycles of dependency. She is also the author of the new book, “Your Brain is a Filthy Liar”.
Your brain is your business's most valuable asset—so why aren't you training it?In this episode, I talk with Paola Telfer, founder of Sens.ai, about how she turned a personal brain injury into a mission to help entrepreneurs perform better mentally. We dig into the science of neurofeedback, how to stay sharp under pressure, and why brain optimization isn't a luxury—it's a necessity for high-stakes leadership.
My guest today is Caryn Seidman-Becker. Caryn is the Chairman and CEO of Clear. She bought the company out of bankruptcy for $6 million in 2010 and built it into the identity platform millions use in airports and stadiums today. Her Wall Street background investing in Apple, Amazon, and Priceline taught her to recognize when products become platforms, which shaped her vision for Clear as the "definitive secure identity platform" far beyond travel. Caryn shares the gritty early days of literally hunting down hardware in airport storage facilities and rebuilding the entire business from scratch. She embodies an incredible "bias for action." We discuss turning around a business, scaling a platform, and why she believes your face will soon be your key to everything. Please enjoy my conversation with Caryn Seidman-Becker. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by Ramp. Ramp's mission is to help companies manage their spend in a way that reduces expenses and frees up time for teams to work on more valuable projects. Go to Ramp.com/invest to sign up for free and get a $250 welcome bonus. – This episode is brought to you by Arcana. Arcana is the world's most advanced portfolio intelligence platform, trusted by institutional investors managing trillions in AUM — including market neutral, long-short, long-only, and capital allocators. Arcana enables portfolio managers, risk teams, analysts, and CIOs to drill into exposures and idio, construct optimal portfolios, and decompose performance at incredible granularity. Visit arcana.io to request a demo and learn more. – This episode is brought to you by Ridgeline. Ridgeline has built a complete, real-time, modern operating system for investment managers. It handles trading, portfolio management, compliance, customer reporting, and much more through an all-in-one real-time cloud platform. Head to ridgelineapps.com to learn more about the platform. ----- Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes: (00:00:00) Welcome to Invest Like the Best (00:05:43) The Vision for CLEAR (00:09:08) From Wall Street to CLEAR (00:13:42) The Origins of CLEAR (00:14:23) The Bankruptcy and Rebirth of Clear (00:34:41) Building the Business Model (00:47:46) The Future of Airport Innovation (00:48:33) Investing Insights and Strategies (00:52:17) The Importance of Free Cash Flow (00:55:26) Biometrics and Privacy Concerns (00:59:40) Expanding Clear's Vision (01:04:13) Personal Mission and Genetic Screening (01:12:28) Leadership and Company Culture (01:14:23) Future of Technology and Identity (01:25:38) The Kindest Thing Anyone's Ever Done For Caryn