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You finally had the hard conversation. You were calm, you were clear, you were fair. And somehow you ended up feeling like the problem. If that's ever happened to you, this episode is for you.Timestamps:Why Anger Is the Second Emotion (00:01:32)What the Anger Actually Looks Like (00:03:13)What's Happening Underneath — The Ego's Role (00:07:41)How to Prepare Before the Conversation (00:11:56)How to Hold the Line In the Moment (00:14:25)When They Double Down (00:18:54)The Takeaway (00:21:13)Resources & Links:Episode 682 — The Empathy TrapFollow me on Instagram: @chrislocurto
What if "doing good" in business isn't a checkbox, but seven different relationships you're already part of, whether you realize it or not?About This EpisodeDavid didn't set out to become a coffee guy. He started as a business coach who got pulled into La Terza Coffee because his friend, a coffee expert with zero interest in the business side, needed help running the company he'd built. What David found was a business already wired for impact, built on relationships with coffee producers around the world and questions most companies never ask, like what actually counts as a living wage versus fair trade.That question became an obsession. David started digging into what "good" really means for a business, and the answer turned out to be messier than he expected. A trip to a coffee farm in Honduras, watching a woman sort coffee cherries with what he can only describe as joy, gave him the framework he'd been missing: treat people the way you want to be treated. Not as a slogan, but as a lens for every relationship a business touches.From that single idea, David built out what he calls the Seven Seeds, covering the supply chain, your team, your customers, your community, your competitors, the environment, and yourself. In this conversation, he walks through where each seed came from, why the team culture seed might be the one with the deepest impact, and why self care is often the hardest and most overlooked piece of the whole puzzle. It sets the stage for part two, where David turns the lens around and asks what it means to be a conscious consumer.Episode in a glance00:56 How David ended up running La Terza Coffee04:11 The anger and sadness behind David's drive for impact05:34 Fair trade vs. living wage: the relationships behind the coffee08:02 What does "good" actually mean in business?08:15 The coffee farm moment that sparked the Seven Seeds12:06 Introducing the Seven Seeds framework12:49 Seed 1 (Supply Chain) and Seed 2 (Team Members)15:44 Seed 3 (Customers), Seed 4 (Community), Seed 5 (Competitors)18:23 Seed 6 (Environment) and Seed 7 (Yourself)19:30 Advice for social entrepreneurs just getting started21:05 Advice for social entrepreneurs just getting started23:22 Teaser: the next book on conscious consumerismAbout David GainesDavid Gaines is the founder and chief visionary of La Terza Coffee, a Cincinnati-based artisan roastery built on direct relationships with coffee producers around the world. A longtime social entrepreneur and former chair of the Social Enterprise Alliance, David is also a conscious business coach and the author of Radical Business: The Roots of Your Work and How It Can Change the World. He's currently finishing his second book, Why We Buy and Why It Matters, exploring how consumer choices can drive real change.→ LinkedIn: https://www.linkedin.com/in/daviddgaines/→ La Terza Coffee: https://laterzacoffee.com/
Flow State of Mind Podcast | Health | Fitness | Physique | Psychology | Business
Feedback is the lifeblood of your business but many leaders are afraid to implement what I am going to cover today and they pay a steep price for it. I don't want you to be one of those people. We'll go over the feedback process and core values exercise we paid over 100k to learn, why this is so effective, and how you can use this inside and outside of your business. Time Stamps: (0:18) Scaling Through People (1:44) Feedback Process (4:35) Our Core Values (5:25) The PFF Framework (11:08) Integrating This Into Your KPI's ----------------
Hey Team, geht's euch gut? Ach man, ich sag's euch, ich liebe das doch hier. Alle team members sind so besonders und toll und offen und ehrlich. Es macht mir jedes Mal aufs Neue SO Viel Spaß alle kennenzulernen. So auch heute wieder. Unser neues Team Member und ich sind Kolleginnen. Sie ist Sportjournalistin durch und durch. Ich selber habe Sachen erfahren, die ich nicht wusste und die auch nicht selbstverständlich sind mit der Öffentlichkeit zu teilen. Wir sprechen darüber, wie (schwer) es ist, in die Sportbranche reinzukommen, dass Umwege auch Gutes haben können, was Fußball schon seit Kindestagen für sie bedeutet hat und es gibt einen Einwurf, den wir noch nie hatten und der ganz wichtig ist. Also, folgt ihr, folgt uns und erzählt allen euren Freunden von diesem Podcast. Hier ist für euch: Lisa de Ruiter **Schnitt und Postproduktion: Andy Aksen** https://www.aksenmedia.de/ https://www.linkedin.com/in/andyaksen/
When the Russian crew on board the ISS decided to perform an unusual procedure on the station's Zvezda module, it caused quite an agreeable break in the routine of the day on board the orbiting laboratory. The crew on the US segment entered an emergency evacuation posture aboard their Crew Dragon, but all returned to normal after a few hours. The team discusses what happened and why. The astronauts for the Artemis III mission were introduced to the world at NASA's Johnson Space Center in Houston, TX, with much fanfare and some controversy: No female astronauts were named to the crew. Was this just a normal crew rotation, or was politics at play? The panel looks at the points of contention and weighs in on the Artemis III mission itself. NASA's X59 Quesst aircraft, built by Lockheed Martin, is an incredible experiment aimed at reducing a sonic boom to a barely audible thump. If successful, the project has far-reaching implications for the future of civil aviation. Our Mark Ratterman reports on this unique aircraft's first flight tests and its implications. SpaceX launched something its CEO, Elon Musk, said he would never do: turn SpaceX into a public company and, in the process, turn Musk into the world's first trillionaire. Heather Smith has been watching this story for us for a while now and delivers some insight into what happens next. On the heels of the SpaceX IPO, environmental groups in and around Cameron County, Texas, are fighting a plan by the US Fish and Wildlife Service to reallocate land inside the Lower Rio Grande Valley National Wildlife Refuge to SpaceX to support Starship Operations. Want to send your name to the stars on board NASA's Nancy Grace Roman Telescope launching no earlier than August 30th? Use this NASA link to find out how! Team Members for this Episode: Gene Mikulka, Mark Ratterman and Heather Smith
Radio International - The Ultimate Eurovision Experience is broadcast from Malta's Radio 105FM on Tuesday evenings from 2100 - 0059 hours CET. The show is broadcast live on Wednesday evenings from 1900 - 2300 hours CET on the Eurovision Radio International Mixcloud Channel as well as on the Facebook Page of Eurovision Radio International with an interactive chatroom. AT A GLANCE - ON THE SHOW THIS WEEK Interview with Lelek (Croatia 2026) done in the Media Centre of Eurovision 2026, Vienna Interview with Tess Merkel formally of Alcazar and Martin Rollinski formally from BWO (done at EuroVillage in Vienna) Interview with Soeren Torpegaard Lund (Denmark 2026) by Johannes Eurovision Spotlight: Eurovision Song Contest 2026 - The Assessment with Ross Bennett Eurovision News with Johannes Vitt courtesy of www.escXtra.com Eurovision Birthday File with David Mann Eurovision Cover Spot with David Mann Eurovision Calendar with Javier Leal New Music Releases by Eurovision Artists Your music requests Eurovision Winner 2026 for Bulgaria - Dara "Bangaranga" The Grand Final of the 70th Eurovision Song Contest took place on 16 May 2026 from the Wiener Stadthalle in Vienna, Austria with delegations from 35 countries battling it out for the winning trophy of the contest and the right to host the Eurovision Song Contest 2027. For the very first time Bulgaria won the competiton with Dara and the song "Bangaranga" receiving a total amount of 516 points combined from Public and Jury Vote. The Radio International Team was on location and had the chance to interviews many of the artists at different places such as Turqoise Carpet, in the Media Centre, at the Embassies as well as in the Eurovillage. Enjoy those interviews being broadcast on Radio International during the upcoming shows. Søren Torpegaard Lund (Denmark 2026) This week there is a short interview clip with Søren Torpegaard Lund who represented Denmark at the Eurovision Song Contest 2026 with the song "Før vi går hjem" which came 7th in the Grand Final. Radio International's Newscaster Johannes had the pleasure to chat with Sören. Listen to the interview on this week's edition of Radio International The Eurovision Song Contest 2026 Scoreboard What a thrilling voting it was on Saturday with the final result being visible just above. Full details can be viewed at our friends from Wikipedia - click here The Radio International Photo Album from the Eurovision Song Contest 2026 - CLICK HERE Martin Rolinski and Tess Merkel (Vienna, Austria 2026) Interview with Tess Merkel (Alcazar) and Martin Rolinski (BWO): A brand new project was born just before the Eurovision Song Contest 2026 in Vienna, Austria when Tess Merkel who was one of the members of Alcazar and Martin Rolinski who was one the lead singer of the Swedish group BWO (Body Without Organs) got together. They first project is called "Let there be love". Both Swedish artists came to Vienna to perform this song and also others in fron tof the many Eurovision Fans that have visited Vienna and the Eurovillage as part of the Eurovision Song Contest 2026. BWO had great hits and took part a few times in Melodifestivalen e.g. "Lay your love on me" and Alcazar had great successes in Melo and beyond as their biggest international hit is "Crying at the Discotheque". Radio International's JP had the honour and the pleasure to meet Tess and Martin in Vienna at the Eurovillage for an in-depth interview you will be able to hear on this week's edition of Radio International. Lelek (Croatia 2026) Interview with Lelek (Croatia 2026): What an amazing entry to the Eurovision Song Contest 2026 came from Croatia this year by girl group Lelek performing the song "Andromeda" reaching the Grand Final from the Semi Final and then at the end of the Voting Sequence reached Number 15. Radio International's Johannes had the chance to meet and interview with one of the members of Lelek before the Grand Final of the contest this year. Listen to the interview on the show this week. The Eurovision Spotlight: The Eurovision Song Contest 2026 - The Assessment: It is a tradition that Radio International will review the Eurovision Song Contest with the Team Members and talking about the highlights and sharing opinions on the staging of the contest. This week Ross Bennett closes out the current series looking at the Eurovision Song Contest 2026. Eurovision News, New Song Releases, Birthday File, Coverspot, Eurovision Calendar: Also JP will be joined by David Mann for the Eurovision Birthday File and Eurovision Coverspot. Johannes presents the Eurovision News courtesy of escXtra.com. There will be a lot of the great new releases of Eurovision artists on the show as well as great Eurovision Classics. Javier will be updating us on the upcoming Eurovision events in the Eurovision Calendar and lots more. For full details of this week's Show Content and Play List - click here
What if the reason you're burned out isn't delegation—but the fact that you're managing other people's approval instead of leading?You don't struggle with delegation, you struggle with giving clear feedback to the people whose approval you think you need. In this Thursday quick-hit, Dawn breaks down why senior hires trigger softened communication, midnight rewrites, and CEO exhaustion and how learning to hold someone else's disappointment is the real leadership skill that removes bottlenecks. If you're rewriting work at 11 PM to “be nice,” this episode will hit uncomfortably close to home (in the best way).Ready to stop managing approval and start leading with clarity? Join the free AI for Founders Community a room full of founders learning to delegate, give feedback, and lead without the approval economy running their business.Key TakeawaysYou're not bad at feedback, you're inconsistent. You give crystal-clear direction to people whose approval you don't need…and hedge endlessly with the ones you're afraid to disappoint.You're running two delegation systems. One clear. One softened. That split is what's exhausting you, not your team.Approval is expensive. Rewriting emails, taking work back, and fixing things at midnight is an invisible approval tax on your CEO time.This isn't about their feelings it's about your story. You're not managing their disappointment. You're managing the fear of what their disappointment might “prove” about you.AI can expose your approval patterns fast. When emotions muddy leadership language, AI can objectively show you where you hedge, soften, and self-protect.Before you give feedback, ask yourself: “Am I softening this because they can't handle clarity or because I'm afraid of losing their approval?”If it's the second one, that's not kindness. That's self-protection.Leadership requires learning how to hold someone else's disappointment without making it your emergency.Use AI as your approval detector:Prompt:“Analyze my feedback patterns. Below are three emails to junior team members and three to senior team members. Identify where my language shifts from direct to hedging, where I manage reactions instead of stating expectations, and rewrite the senior feedback with the same clarity used for juniors.”You'll see the pattern immediately and once you see it, you can't unsee it.Resources & LinksJoin the Community: AI for Founders Free GroupFreebie: The Feedback FixRelated Episodes:Ep. 125 | The 3-Text Test: How Female Founders Use AI to Stop Their Team From Treating Them Like Google— communication clarity + boundaries.Ep. 124 | How Smart CEOs Build SOPs Without Boring Themselves (or Their Teams)— systems that reduce unnecessary manager workload. Send us Fan MailWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.
Most founders are still thinking about AI as a faster way to do their work. But that is not what is happening anymore. AI agents do not help you do the task. They do the task for you. And if you have not started asking which roles in your business actually need a human, you are already behind. Here is the thing: this is not a big tech problem or a future problem. Small and medium sized businesses are rebuilding their teams around this right now, and the ones doing it well are not replacing people for the sake of it. They are freeing up their human team to focus on the things that actually require judgment. In this episode, I break down what AI agents actually are, how we are using them at Foundr across customer support, lead qualification and ad optimisation, and the practical first steps any e-commerce founder can take today. Here's what you'll take away: Why AI agents and AI tools are completely different things, and why that distinction changes how you think about hiring How one founder cut his team from 48 to 30 people, replaced four software subscriptions, and saved $250,000 a year without losing any revenue How Klarna deployed a single AI agent to do the work of 700 customer service reps The repeatable, process-driven roles in every e-commerce business where agents are already outperforming humans Where to start if you are a solo founder or small team: the customer support use case that pays off fastest The one question to ask before every single hire from this point forward If you are growing your team right now or thinking about your next hire, this episode will completely change how you evaluate that decision and what a lean, high-output operation can actually look like in 2025. If you're loving this solo series, I'd love to hear your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. WANT TO GROW YOUR BRAND WITH META ADS? Join the Foundr Operators Waitlist → https://foundr.com/operators HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → https://www.foundr.com/startdollartrial PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → https://foundr.com/pages/coaching-start-application → Already have a store? Apply here → https://foundr.com/pages/coaching-growth-application CONNECT WITH NATHAN CHAN Instagram → https://www.instagram.com/nathanchan LinkedIn → https://www.linkedin.com/in/nathanhchan/ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → https://bit.ly/2uyvzdt Website → https://www.foundr.com Instagram → https://www.instagram.com/foundr/ Facebook → https://www.facebook.com/foundr Twitter → https://www.twitter.com/foundr LinkedIn → https://www.linkedin.com/company/foundr/ Podcast → https://www.foundr.com/podcast
Radio International - The Ultimate Eurovision Experience is broadcast from Malta's Radio 105FM on Tuesday evenings from 2100 - 0059 hours CET. The show is broadcast live on Wednesday evenings from 1900 - 2300 hours CET on the Eurovision Radio International Mixcloud Channel as well as on the Facebook Page of Eurovision Radio International with an interactive chatroom. AT A GLANCE - ON THE SHOW THIS WEEK Live Interview with Satoshi (Moldova 2026) Interview with Alexandra Capitanescu (Romania 2026) Interview Clips with Look Mum No Computer (United Kingdom 2026) done at the Turquoise Carpet Interview with Kaleen (Austria 2024) done at the Turquoise Carpet Eurovision Spotlight: Eurovision Song Contest 2026 - The Assessment with Eurovision Lordship Marcus Keppel-Palmer Eurovision News with Johannes Vitt courtesy of www.escXtra.com Eurovision Birthday File with David Mann Eurovision Cover Spot with David Mann Eurovision Calendar with Javier Leal New Music Releases by Eurovision Artists Your music requests Eurovision Winner 2026 for Bulgaria - Dara "Bangaranga" Interview with Eurovision Winner Dara: The Grand Final of the 70th Eurovision Song Contest took place on 16 May 2026 from the Wiener Stadthalle in Vienna, Austria with delegations from 35 countries battling it out for the winning trophy of the contest and the right to host the Eurovision Song Contest 2027. For the very first time Bulgaria won the competiton with Dara and the song "Bangaranga" receiving a total amount of 516 points combined from Public and Jury Vote. The Radio International Team was on location and had the chance to interviews many of the artists at different places such as Turqoise Carpet, in the Media Centre, at the Embassies as well as in the Eurovillage. Enjoy those interviews being broadcast on Radio International during the upcoming shows. This week there is a short interview clip with the UK's Eurovision entrant Sam Battle alias Look Mum No Computer who performed the song "Eins, Zwei, Drei". The Eurovision Song Contest 2026 Scoreboard What a thrilling voting it was on Saturday with the final result being visible just above. Full details can be viewed at our friends from Wikipedia - click here The Radio International Photo Album from the Eurovision Song Contest 2026 - CLICK HERE Satoshi (Moldova 2026) with JP Interview with Satoshi (Moldova 2026): After a year's break Moldova came back with a bundle of energy to the Eurovision Song Contest 2026 with Satoshi and the song "Viva Moldova" which in fact opened up the Eurovision Song Contest 2026 being the first song in Semi Final 1. The Radio International Interview Team met Satoshi at the Turquoise Carpet. Part of Satoshi's performance was also previous Eurovision entrant Aliona Moon who in 2013 reached Number 11 with the song "O Mie". Radio International has the big pleasure to be having Satoshi live on the show this week for an in-depth interview and the latest song release. Alexandra Capitanescu (Romania 2026) in Vienna Interview with Alexandra Capitanescu (Romania 2026): What an amazing result for the returning Romania to the Eurovision Song Contest 2026: Number 3 for the third time and so far Romania's best result in the contest. In 2005, Luminita Anghel & Sistem came third with "Let me try", and also in 2010 Paula Seling & Ovi took Romania to Number 3 with the song "Playing with Fire". 2023 was the last time that Romania took part in Eurovision until their return in 2026 with a banger. "Choke me" performed by Alexandra Capitanescu and her band reaching Number 3. Radio International's JP and Johannes had the pleasure to meet the group in the media centre of the Eurovision Song Contest 2026 in Vienna for an in-depth interview you can hear on the show this week. Kaleen (Austria 2024) Interview with Kaleen (Austria 2026): The Interview Team of Radio International had the pleasure to once again meet Kaleen at the Turquoise Carpet of the Eurovision Song Contest 2026. It is very common that previous Eurovision artists walk the Turquoise Carpet. Kaleen represented Austria at the Eurovision Song Contest 2024 with the song "We will rave" which made it into the Grand Final and at the end of the voting sequence Austria ranked at Number 24. Enjoy listening to this interview and get the catch-up on the latest of Kaleen. The Eurovision Spotlight: The Eurovision Song Contest 2026 - The Assessment: It is a tradition that Radio International will review the Eurovision Song Contest with the Team Members and talking about the highlights and sharing opinions on the staging of the contest. This week Eurovision Lordship Marcus Keppel-Palmer continues the series looking at the Eurovision Song Contest 2026. Eurovision News, New Song Releases, Birthday File, Coverspot, Eurovision Calendar: Also JP will be joined by David Mann for the Eurovision Birthday File and Eurovision Coverspot. Johannes presents the Eurovision News courtesy of escXtra.com. There will be a lot of the great new releases of Eurovision artists on the show as well as great Eurovision Classics. Javier will be updating us on the upcoming Eurovision events in the Eurovision Calendar and lots more. For full details of this week's Show Content and Play List - click here
Beer glasses from bars, a colleague's food out of the fridge or nicking the hotel robe. These are just a few examples of theft that some people have no problem justifying. But if we're all being honest, it's still stealing.
Liebes Team, ein neues-altes Team Member haben wir heute und damit eine Neuheit. Noch nie haben wir ein Team Member 2x gehört - ich finde die Idee aber super:) Deshalb hören wir jetzt 5 Jahre nach unserer ersten Folge noch mal ein Update von Laura Feiersinger. Inwieweit sie sich verändert, weiterentwickelt hat, was sie heute immer noch macht und welche Bücher sie immer noch liest. Was ihr Status bedeutet - und sie hat wieder einen neuen und mega coolen Headcoach aus dem Ärmel gezaubert. Hört rein, gebt uns eine positive Bewertung, folgt uns auf Instagram und habt jetzt ganz viel Spaß mit Laura Feiersinger Part II **Schnitt und Postproduktion: Andy Aksen** https://www.aksenmedia.de/ https://www.linkedin.com/in/andyaksen/
Praising the people you lead is a great instinct, but the greatest leaders take it further. This episode reveals how to master affirmation in three different directions, and why the leaders who do multiply their influence and build stronger leaders around them. Get the free leader guide for this episode here: https://www.life.church/leadershippodcast/stop-losing-your-best-team-members. ==================== JOIN THE COMMUNITY
This week on the Community Trust Bank Coaches Corner: Tonight we have on MOCO Unified Track Team Coach Missi Kirk, Assistant Coach Kim Crouch athletes Serrena Warren, Levi Vernon, Lily Holt, Ayden Crouch, Tristan Taulbee. Join us for an action-packed episode! Your home for passionate sports talk—from Friday night lights to the hardwood to the diamond! We shine a spotlight on local high school athlete's sports scene. If it matters to you it matters to us!! Four voices. Four communities. All sports. Hosts - Sean Kiper, Wes Crouch, Adam Muncy, and Daron Stephens. Follow and Like us on the following Social Media Platforms. Support the show Follow us on Facebook Follow us on X Subscribe on Youtube Visit us on the Web
In this Medtech Matters podcast episode of Mike on Medtech with Mike Drues, president of Vascular Sciences, we're speaking about how to best determine the efficacy of regulatory and quality team members. A variety of real-world examples are provided that demonstrate the need to “trust but verify” the actions of these team members. During this conversation, the following questions are addressed:Why the need to measure the safety and efficacy of the regulatory and quality team?What can happen if you put too much trust or reliance on your regulatory consultant?Can you give a specific example where there was too much trust?Can you give us another regulatory example, perhaps involving clinical trials?Can you provide a quality or manufacturing example, perhaps involving AI?What are today's takeaways?Listen to this discussion and see if you need a plan to verify your regulatory and quality team members' actions. If you'd like to share thoughts, ask questions, or have a suggestion for a future topic for us to cover, please reach out to me at sfenske@rodmanmedia.com, and we'll see if your ideas/inquiries/suggestions align with a future episode.Send us Fan Mail For more medtech news and information, visit https://www.mpomag.com.
Radio International - The Ultimate Eurovision Experience is broadcast from Malta's Radio 105FM on Tuesday evenings from 2100 - 0059 hours CET. The show is broadcast live on Wednesday evenings from 1900 - 2300 hours CET on the Eurovision Radio International Mixcloud Channel as well as on the Facebook Page of Eurovision Radio International with an interactive chatroom. AT A GLANCE - ON THE SHOW THIS WEEK Indepth Interview with Eva Marija (Luxembourg 2026) Interview with Cosmó (Austria 2026) done at the Turquoise Carpet Interview Clips with Akylas (Greece 2026) done at the Turquoise Carpet Interview Clip with Leléka (Ukraine 2026) done at the Turquoise Carpet Eurovision Spotlight: Eurovision Song Contest 2026 - The Assessment with Alasdair Rendall Eurovision News with Johannes Vitt courtesy of www.escXtra.com Tribute to Eurovision Conductor Pierre Cao (Luxembourg) Tribute to Sophie Garel of Chris Baldo and Sophie Garel (Luxembourg 1968) Tribute to Romuald (Luxembourg 1969, Monaco 1964, Monaco 1974) Eurovision Birthday File with David Mann Eurovision Cover Spot with David Mann Eurovision Calendar with Javier Leal New Music Releases by Eurovision Artists Your music requests Eurovision Winner 2026 for Bulgaria - Dara "Bangaranga" Interview with Eurovision Winner Dara: The Grand Final of the 70th Eurovision Song Contest took place on 16 May 2026 from the Wiener Stadthalle in Vienna, Austria with delegations from 35 countries battling it out for the winning trophy of the contest and the right to host the Eurovision Song Contest 2027. For the very first time Bulgaria won the competiton with Dara and the song "Bangaranga" receiving a total amount of 516 points combined from Public and Jury Vote. The Radio International Team was on location and had the chance to interviews many of the artists at different places such as Turqoise Carpet, in the Media Centre, at the Embassies as well as in the Eurovillage. Enjoy those interviews being broadcast on Radio International during the upcoming shows. The Eurovision Song Contest 2026 Scoreboard What a thrilling voting it was on Saturday with the final result being visible just above. Full details can be viewed at our friends from Wikipedia - click here The Radio International Photo Album from the Eurovision Song Contest 2026 - CLICK HERE Eva Marija (Luxembourg 2026) Interview with Eva Marija (Luxembourg 2026): The country returned to the Eurovision Song Contest in 2024 and since then has always been in the Grand Final, however, this year it was not the case. Eva Marija represented Luxembourg at Eurovision 2026 with the song "Mother Nature" sadly only ending up at Number 12 in Semi Final 20 with 60 points though, the song has a strong message as Eva Marija explains to the Radio International Interview Team at the Turquoise Carpet. But also Alain Forrotti had the pleasure of a more in-depth interview with Eva Marija which you can hear on this week's edition of Radio International this week. Cosmó, Akylas and Leléka at Eurovision 2026 Interview Clips from the Turquoise Carpet (Cosmó), Akylas, Leléka): The Turqoise Carpet marks the start of the Welcome Ceremony of the Eurovision Song Contest. The Eurovision Artists walk the carpet in front of the many Eurovision Fans and International Media who conduct short interview clips with the artists. This week listen to the interview clips JP, Marc and Salman did with Cosmó (Austria), Akylas (Greece) and Leléka (Ukraine). The Host Entry from Austria was performed by Cosmó called "Tanzschein" which reached Number 24 in the Grand Final. Leléka represented the Ulraine with the song "Ridnym" coming 9th in the Grand Final and Akylas was the musical ambassador from Greece and performed the song "Ferto" which reached Number 10. Listen to these interview clips on the show this week. The Eurovision Spotlight: The Eurovision Song Contest 2026 - The Assessment: It is a tradition that Radio International will review the Eurovision Song Contest with the Team Members and talking about the highlights and sharing opinions on the staging of the contest. This week Alasdair Rendall continues the series looking at the Eurovision Song Contest 2026. Tribute to Pierre Cao, Sophie Garel and Romuald: Once again sad news hit the Eurovision Community during the month of May as three artists passed away. Pierre Cao was a very famous conductor at the Eurovision Song Contest conducting among others Luxembourg's winning song "Tu te reconnaitras" performed by Anne Marie David. He was also the Musical Director at the Eurovision Song Contests in 1973 and 1974. Pierre Cao passed away on 14 May 2026 at the age of 88. Then Sophie Garel passed away who together with her singing partner Chris Baldo represented Luxembourg at the Eurovision Song Contest 1968 with the song "Nous vivrons d'amour". Sophie passed away on 14 May 2026 at the age of 84. And Romuald Figuier passed away on 12 May 2026 at the age of 88 represented although being French Monaco at the Eurovision Song Contest 1964 with the song "Ou sont-elles passees" coming 3rd. Then in 1969 he represented Luxembourg with the song "Catherine" coming 11th and once again he represented Monaco in 1974 with the song "Celui qui reste et celui qui s'en va" coming 4th. May you all Rest in Peace. Eurovision News, New Song Releases, Birthday File, Coverspot, Eurovision Calendar: Also JP will be joined by David Mann for the Eurovision Birthday File and Eurovision Coverspot. Javier stands in for Nick and will be presenting the Eurovision News courtesy of escXtra.com. There will be a lot of the great new releases of Eurovision artists on the show as well as great Eurovision Classics. Javier will be updating us on the upcoming Eurovision events in the Eurovision Calendar and lots more. For full details of this week's Show Content and Play List - click here
In this episode, Dave and Jamison answer these questions: Hi from a long-time listener and first-time caller. I need some advice on a toxic workplace situation. I'm currently unhappy with my job due to a difficult dynamic with a colleague. My manager put us on the same team, meaning we share responsibility for our output. Although this colleague is technically a level below me, they act as though they have seniority. This creates significant friction: they're resistant to advice, insist they're always right, and refuse to accept reality even when they can't deliver what's required. They're incredibly stubborn, and arguing with them about what's feasible takes an excessive amount of effort. The situation is particularly frustrating because I'm held accountable for the shared results. If I weren't responsible for the final outcome, I could probably just ignore their behaviour. Instead, they frequently talk a big game while contributing very little actual work. People unfamiliar with our domain are easily misled by their confidence, even though they are incompetent. Consequently, I'm forced to clean up their mess; otherwise, I'd be the one bearing the blame for the failure. I tried discussing this with my manager, but unfortunately, it made me look bad rather than resolving the issue. If I were the manager, I'd fire this person immediately, but my manager is clearly one of those people who get fooled by their smooth talk. I'm very close to handing in my notice, and let the manager know how incompetent this person is. But I'm furious that I feel I have to give up a role I enjoy just because of someone who makes my life miserable. My question is: Should I stick it out and try to navigate this politics-heavy environment, or is walking away the only option left? How do I leave without burning bridges or letting them win? Hello gentlemen, long time listener of the show and finally getting around to asking my first question (how exciting!) I'm going to be joining a new company in a few months and am wondering how to best handle the transition in order to make an excellent first impression and maybe set myself up for career growth… while not biting off more than I can chew. For context: I'm joining a company that builds QUANTUM COMPUTERS
OVE/AARP Roost Team member Whitt Phillips chats with Tara Shaver. Tara is the Senior Advisor, Office of Volunteer Engagement and Volunteer Engagement Advisor to the South and Central Regions.The AARP Live Show on RFD-TV is our monthly live call-in show for people 50-plus, and can be seen online at aarp.org/aarplive or on RFD-TV every third Wednesday at 7:30 PM ET/6:30 PM CT. To volunteer to help screen callers for the show, email volunteer@aarp.org to be connected with Tara and the team.Training is quick and easy. You can learn what to do by jumping right in during any live show!
Claude is not just another AI tool lawyers can chat with. It may be a preview of where legal work is heading. In episode 619 of the Lawyerist Podcast, Zack Glaser talks with Sam Harden about Claude, Claude for legal, and the growing role of AI in law firm workflows. Sam breaks down how Claude can work with documents, folders, PDFs, Word files, and connected legal tools in ways that go far beyond simple prompting. They discuss the difference between Claude Chat, Claude Cowork, connectors, and skills, and why those distinctions matter for lawyers trying to understand what AI can actually do. They also explore why law firms should not rush into automation without first building better systems. From deposition summaries to document creation to legal research support, this episode explains how AI can become more useful when it is guided by strong processes, clear instructions, and thoughtful implementation. Listen to our previous episodes on Artificial Intelligence and the Future of Legal Practice. #612: AI for Lawyers: What You Need to Know Before Your Clients Do, with Cat Casey Apple | Spotify | LTN #601: Beyond Chatbots: Using Agentic AI in Law Firm Intake, with Matt Spiegel Apple | Spotify | LTN #590: Innovating Without Overwhelm: Practical AI Tips for Lawyers, with Graydon Trusler Apple | Spotify | LTN #587: Future-Proofing Your Firm in the Age of AI, with Jack Newton Apple | Spotify | LTN #577: Rethinking Law Firm Growth in the Age of AI, with Sam Harden Apple | Spotify | LTN Have thoughts about today's episode? Join the conversation on LinkedIn, Facebook, Instagram, and X! If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you. Access more resources from Lawyerist at lawyerist.com. Chapters / Timestamps: 00:00 – Introduction 00:34 – Why Claude for Legal Matters 01:28 – Live Crabs and Work from Home Chaos 07:04 – Setting Up the Conversation 07:29 – Meet Sam Harden 08:04 – What Lawyers Should Watch with Claude 10:14 – What Claude Actually Is 11:16 – How AI Moved Beyond Chat 12:07 – From Claude Code to Claude Cowork 13:22 – How Claude Works with Documents 15:20 – Why Claude Cowork Is a Big Shift 15:45 – Creating Documents and Presentations 16:52 – Claude Chat vs. Cowork vs. Code 18:12 – Legal Plugins and Connectors 19:30 – Reducing Context Switching with AI 20:49 – Connecting Claude to Legal Tools 22:24 – What Legal Connectors Can Do 24:47 – MCP, Tools, and Connector Limits 26:37 – What Claude Skills Are 28:44 – Why SOPs Come Before AI Skills 29:43 – Using Skills for Legal Documents 30:35 – AI Skills for Deposition Summaries 31:14 – Combining Connectors and Skills 32:15 – Teaching Claude Like a Team Member 33:11 – Choosing the Right Skill 34:00 – How Bad Instructions Create AI Risk 35:49 – Building Better Skills and Plugins 37:13 – What Comes Next for Claude for Legal
Radio International - The Ultimate Eurovision Experience is broadcast from Malta's Radio 105FM on Tuesday evenings from 2100 - 0059 hours CET. The show is broadcast live on Wednesday evenings from 1900 - 2300 hours CET on the Eurovision Radio International Mixcloud Channel as well as on the Facebook Page of Eurovision Radio International with an interactive chatroom. AT A GLANCE - ON THE SHOW THIS WEEK Indepth Interview with Eurovision Winner Dara (Bulgaria 2026) Interview with Jiva (Azerbajan 2026) done at the Turquoise Carpet Interview Clips with ESSYLA (Belgium 2026) Interview Clip with Simón (Armenia 2026) Interview Clip with Bzikebi (Georgia 2026) Interview Clip with Alis (Albania 2026) Eurovision Spotlight: Eurovision Song Contest 2026 - The Assessment with Chris Poppe Interview with Christer Björkman on Eurovision Song Contest - Asia Tribute to Björn Tidmand (Denmark 1964) Eurovision News with Johannes Vitt courtesy of www.escXtra.com Eurovision Birthday File with David Mann Eurovision Cover Spot with David Mann Eurovision Calendar with Javier Leal New Music Releases by Eurovision Artists Your music requests Eurovision Winner 2026 for Bulgaria - Dara "Bangaranga" Interview with Eurovision Winner Dara: The Grand Final of the 70th Eurovision Song Contest took place on 16 May 2026 from the Wiener Stadthalle in Vienna, Austria with delegations from 35 countries battling it out for the winning trophy of the contest and the right to host the Eurovision Song Contest 2027. For the very first time Bulgaria won the competiton with Dara and the song "Bangaranga" receiving a total amount of 516 points combined from Public and Jury Vote. The Radio International Team was on location and had the chance to meet Dara at the Turquoise Carpet but also Johannes was able to meet the singer during the rehearsals for an interview. Hear it all on the show this week. The Eurovision Song Contest 2026 Scoreboard What a thrilling voting it was on Saturday with the final result being visible just above. Full details can be viewed at our friends from Wikipedia - click here The Radio International Photo Album from the Eurovision Song Contest 2026 - CLICK HERE ESSYLA (Belgium 2026) Interview with ESSYLA (Belgium 2026): Belgium has been part of the Eurovision Song Contest since the very beginning in 1956 only missing out participations for three times. In 2026, ESSYLA represented Belgium at the Eurovision Song Contest with the song "Dancing on the Ice" successfully qualifying Belgium to the Grand Final reaching Number 21. The Radio International Interview Team had pleasure to meet ESSYLA at the Turquoise Carpet as well as JP met her after the had qualified for the Grand Final and conducted interview which you can hear on the show this week. Jiva (AZ), Bzikebi (GEO), Alis (AB) and Simon (AR) with Radio International Interview Team Interview Clips from the Turquoise Carpet (Alis, Jiva, Simón, Bzkebi): The Turqoise Carpet marks the start of the Welcome Ceremony of the Eurovision Song Contest. The Eurovision Artists walk the carpet in front of the many Eurovision Fans and International Media who conduct short interview clips with the artists. This week listen to the interview clips JP, Marc and Salman did with Jiva from Azerbaijan, Alis from Albania, Simón from Armenia, Bzikebi from Georgia. Jiva performed "Just Go" and ended up at Number 15 in Semi Final 2. Alis performed "Nan" and made it to the Grand Final coming 13th. Simón performed "Paloma Rumba" reached Number 14 in Semi Final 2. Bzikebi performed "On Replay" reaching Number 15 in Semi Final 1. Listen to these interview clips on the show this week. Christer Börkman with JP Eurovision Song Contest 2026 - Asia: Interview with Christer Börkman: During the Eurovision Song Contest 2026 and a Media Briefing it was announced that that Eurovision Song Contest 2026 - Asia will be taking place in Bangkok, Thailand on 24 Nov 2026. The venue is IdeaLive and so far these countries are competing in the very first edition of the contest: Bangladesh, Bhutan, Cambodia, Laos, Malaysia, Nepal, Philippines, South Korea, Thailand and Vietnam (more countries will be added). One of the creative minds behind this new project is Christer Bjoerkman who himself represented Sweden at the Eurovision Song Contest 1992 and created Sweden's National Selection to the Eurovision Song Contest - Melodifestivalen in the form as we know it today. Christer retired from Melodifestivalen but still is part of the Eurovision Family now creating Eurovision Song Contest - Asisa. Radio International had the pleasure to chat with Christer Björkman in the Media Centre of Eurovision 2026 in Vienna. Listen to it on the show this week. The Eurovision Spotlight: The Eurovision Song Contest 2026 - The Assessment: It is a tradition that Radio International will review the Eurovision Song Contest with the Team Members and talking about the highlights and sharing opinions on the staging of the contest. This week Chris Poppe continues the new serieslooking at the Eurovision Song Contest 2026. Björn Tidman (Denmark 1963) Tribute to Björn Tidmand (Denmark 1964): During this week's edition of Radio International the sad news reach the studio of the passing away of Björn Tidmand at the age of 86. Björn represented Denmark at the Eurovision Song Contest 1963 with the song "Sangen of Dig" which came 9th. Rest in Peace. More details about Björn Tidmand can be found over at our friends of Wikipedia - click here. Eurovision News, New Song Releases, Birthday File, Coverspot, Eurovision Calendar: Also JP will be joined by David Mann for the Eurovision Birthday File and Eurovision Coverspot. Javier stands in for Nick and will be presenting the Eurovision News courtesy of escXtra.com. There will be a lot of the great new releases of Eurovision artists on the show as well as great Eurovision Classics. Javier will be updating us on the upcoming Eurovision events in the Eurovision Calendar and lots more. For full details of this week's Show Content and Play List - click here
The AI Breakdown: Daily Artificial Intelligence News and Discussions
NLW is joined by Nufar Gaspar for an Operators Bonus episode on the practical AI systems leaders should build for themselves right now. They discuss why executive AI usage is often the strongest signal for broader organizational adoption, then walk through four “digital employees” every leader can start using today: a research analyst, a strategic thought partner, a communication expert, and an operational powerhouse.Sign up for the new AI Executive Catch Up program: https://aiexecutivecatchup.com/
Salon Goals Academy - get on the waitlist: https://www.laurenlappin.com.au/sg-academy-waitlistJennifer Lay Lashes - For 10% off full priced items (including LUVER LED Adhesive) use code SALONGOALSPOD at checkout: https://www.jenniferlaylashes.com.auIn this week's Listener Q&A episode, Lauren dives deep into the topics of scaling to a stable Team, Lauren's (current) recommended LED Lash Brands, and confidently moving Clients over to your Team Members.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_.Listener Questions: How do you scale from 1-to-2 staff members, up to a stable Team? [01:17]Which LED lash brand and adhesive do you recommend? [13:13]How do you scale when clients are attached to you, instead of your team? [17:16]How do I move OG-clients over to a staff member before maternity leave? [30:13]Social Media Focussed Episodes:Work Smarter on Socials: https://open.spotify.com/episode/0kPNibljQmFSfjXwfTs73O?si=c482dbd802554d32Stop Posting This on Your Salon Instagram: https://open.spotify.com/episode/5Ua4oEHN63wCPaNd4JoD0y?si=b7de6da126e6493fWhat Actually Matters on Your Salon Socials: https://open.spotify.com/episode/6Pnx64sdZ7iiFRkZNbKOB1?si=e2e0108277044882....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Join Ashlee on today's Roundup with new Origins' team member Peter Kelly while Robbie is out of the country filming in Africa. Ashlee and Peter discuss his unique background, his recent induction as a fellow of the Royal Geographical Society, the Boy Scouts, his expertise in messaging and public relations, 3 bills moving through the California legislature including one to allow bowhunters to carry concealed weapons for protection while they hunt, a MI law to require MDNR to allow license applicants to register to vote when they apply for their license, the Department of Interior's proposed FY'27 budget and negative ramifications for wildlife and natural resources and the Farm Bill on the move. Do you have questions we can answer? Send it via DM on IG or through email at info@theoriginsfoundation.org Support our Conservation Club Members! Safaris de Mozambique: https://safarisdemozambique.com/ Kayuga Broadheads: https://www.kayugabroadheads.com.au/ The Hunting Ban in Cabaneros National Park: https://theoriginsfoundation.org/conservation-projects/hunting-ban-cabaneros-national-park/ See more from Blood Origins: https://bit.ly/BloodOrigins_Subscribe Music: Migration by Ian Post (Winter Solstice), licensed through artlist.io This podcast is brought to you by Bushnell, who believes in providing the highest quality, most reliable & affordable outdoor products on the market. Your performance is their passion. https://www.bushnell.com This podcast is also brought to you by Silencer Central, who believes in making buying a silencer simple and they handle the paperwork for you. Shop the largest silencer dealer in the world. Get started today! https://www.silencercentral.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Angee and Jonathan are joined this week by Matthew Stone, the City of Auburn's newest Communicaitons Assistant! Matthew joined us in early April and he came all the way from the Salt Lake City area of Utah! Mathew enjoys long walks on the beach, Costco snacks, a well-timed joke with a biting sense of humor, and video games and TV shows and movies and reading. Basically, he's already one of us. Tune in to find out what he thinks about the Pacific Northwest after having lived here for a month and a half, and stick around till the end to test your knowledge of PNW trivia. We have a few things coming up to be aware of as well -- Food Truck Tuesdays! Every Tuesday, from 11 a.m. to 1 p.m. at City Hall Plaza. Auburn Art Showcase -- showcase your artwork alongside the Auburn Junior City Council at the Postmark Center for the Arts. Saturday, June 6 from 1 to 4 p.m. FREE to attend!
Radio International - The Ultimate Eurovision Experience is broadcast from Malta's Radio 105FM on Tuesday evenings from 2100 - 0059 hours CET. The show is broadcast live on Wednesday evenings from 1900 - 2300 hours CET on the Eurovision Radio International Mixcloud Channel as well as on the Facebook Page of Eurovision Radio International with an interactive chatroom. AT A GLANCE - ON THE SHOW THIS WEEK Interview Clips with Eurovision Winner Dara (Bulgaria 2026) Eurovision Song Contest 2026 - Winner's Media Conference with Dara (Bulgaria 2026) Interview Clip with Delta Goodrem (Australia 2026) Interview with Antigoni (Cyprus 2026) Eurovision Spotlight: Eurovision Song Contest 2026 - The Assessment with Dermot Manning Eurovision News with Johannes Vitt courtesy of www.escXtra.com Eurovision Birthday File with David Mann Eurovision Cover Spot with David Mann Eurovision Calendar with Javier Leal New Music Releases by Eurovision Artists Your music requests Eurovision Winner 2026 for Bulgaria - Dara "Bangaranga" Interview with the brand new Eurovision Winner Dara: The Grand Final of the 70th Eurovision Song Contest took place on 16 May 2026 from the Wiener Stadthalle in Vienna, Austria with delegations from 35 countries battling it out for the winning trophy of the contest and the right to host the Eurovision Song Contest 2027. For the very first time Bulgaria won the competiton with Dara and the song "Bangaranga" receiving a total amount of 516 points combined from Public and Jury Vote. The Radio International Team was on location and had the chance to meet Dara at the Turquoise Carpet but also Johannes was able to meet the singer during the rehearsals for an interview. Also on the show this week Radio International will play back the Eurovision Winner's Media Conference to share with the many fans the happiness and joy that was spread. Hear it all on the show this week. The Eurovision Song Contest 2026 Scoreboard What a thrilling voting it was on Saturday with the final result being visible just above. Full details can be viewed at our friends from Wikipedia - click here The Radio International Photo Album from the Eurovision Song Contest 2026 - CLICK HERE Delta Goodrem (Australia 2026) Interview with Delta Goodrem (Australia 2026): Australia sent to the Eurovision Song Contest one of the biggest artists that the country has - Delta Goodrem. Acting Star in the Soap Opera Neighbours now became a Eurovision Star as well with the song "Eclipse" coming 4th in the 70th Eurovision Song Contest. Radio International's Johannes had the honour to meet and conduct a short interview with Delta at the Australian Embassy Reception. Hear it on the show this week. Antigoni (Cyprus 2026) Interview with Antigoni (Cyprus 2026): The Eurovision 2026 Summer Sound comes from Cyprus performed by Antigoni and is called "Jalla Jalla" coming 19th in the Eurovision Song Contest 2026. JP's Radio International bumped into the singer from Cyprus in the Media Centre of the Eurovision Song Contest 2026 and of course had his recorder with him to conduct a short interview with the singer. Also this one you can hear on the show this week. The Eurovision Spotlight: The Eurovision Song Contest 2026 - The Assessment: It is a tradition that Radio International will review the Eurovision Song Contest with the Team Members and talking about the highlights and sharing opinions on the staging of the contest. This week Dermot Manning will be starting the new serieslooking at the Eurovision Song Contest 2026. Eurovision News, New Song Releases, Birthday File, Coverspot, Eurovision Calendar: Also JP will be joined by David Mann for the Eurovision Birthday File and Eurovision Coverspot. Javier stands in for Nick and will be presenting the Eurovision News courtesy of escXtra.com. There will be a lot of the great new releases of Eurovision artists on the show as well as great Eurovision Classics. Javier will be updating us on the upcoming Eurovision events in the Eurovision Calendar and lots more. For full details of this week's Show Content and Play List - CLICK HERE
Betsy Kauffman is a globally recognized executive leadership coach and organizational agility consultant with over 25 years of experience transforming Fortune 500 leadership teams into high-performing, aligned powerhouses. As Founder and CEO of Cross Impact Coaching, she partners with CEOs and their executive teams—primarily in HealthTech and FinTech—to align strategy, execution, and team dynamics for lasting results. Her signature Leadership Alignment Lab blends executive coaching, proprietary 360 feedback, and strategic offsites to help C-suites turn vision into action. She also co-owns Kauffman & Co. Furniture, giving her a unique perspective on scaling and leading both service- and product-based businesses.
Liebes Team, heute nehme ich euch mal wieder mit in die Welt des Basketballs und stelle euch ein absolutes Powerhouse vor, das euch in unserer heutigen Folge zeigt, dass ihr ALLES schaffen könnt. Sie war Basketballprofi, ist Doktor der Wirtschaftsinformatik - also auch noch ein krasses Brain - und inzwischen versucht sie neben ihrem Vollzeitjob, im Ehrenamt, ihre große Liebe, den Frauenbasketball voranzubringen. Sie war wirklich unfassbar offen (um ehrlich zu sein, haben wir beide ein bisschen geweint) und gleichzeitig super inspirierend. Wir lernen, was man alles wuppen kann, obwohl alles um einen einzubrechen scheint, warum es wichtig ist, so zu sein, wie man sein WILL (auch, wenn andere das anders sehen) und was wir brauchen, damit die Basketball Heim WM der Frauen im September in Berlin ein riesen Erfolg wird. Genießt die Folge, gebt uns unbedingt Feedback, gerne eine 5-Sterne-Bewertung und folgt uns auf Instagram. Hier ist für euch: Dr. Ireti Amojo **Schnitt und Postproduktion: Andy Aksen** https://www.aksenmedia.de/ https://www.linkedin.com/in/andyaksen/
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Arielle Moody shares how she built MAMA SOL from a personal need into a rapidly growing business stocked in over 100 high-end resorts. She discusses the importance of consistency, trusting your instincts, and having a clear point of difference in a competitive market. Arielle also highlights the challenges of managing cash flow, scaling sustainably, and learning to delegate as the team grows. Her journey shows that success is an ongoing process rather than a final destination, requiring resilience and adaptability. Listeners can also enjoy 20% off at their website using the code Smallbusiness20. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Arielle Moody, the hardest thing in growing a small business is managing cash flow. She emphasizes that when a business starts scaling, you constantly need enough money to cover inventory, operations, and growth, and if cash flow isn't handled properly, it can quickly become the biggest risk to survival. What's your favorite business book that has helped you the most? According to Arielle Moody, her favorite business book is "The Science of Scaling" a book by Dr. Benjamin Hardy. She mentioned that this book provides an evidence-based framework for scaling a business faster and more effectively, and it had a strong impact on how she thinks about growth and expansion. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? According to Arielle Moody, she recommends podcasts like How I Built This with Guy Raz for real stories and lessons from successful entrepreneurs, and Confessions of a Female Founder for insights into how female founders grow and scale their businesses, as these resources provide practical learning and inspiration from real-world experiences. What tool or resource would you recommend to grow a small business? According to Arielle Moody, the one tool she highly recommends for growing a small business is Klaviyo. She emphasizes that email marketing is often underrated but extremely powerful, and platforms like Klaviyo help businesses build and grow their email list, automate marketing, and drive consistent revenue. This tool allows you to create personalized campaigns, automate customer communication, and turn subscribers into loyal customers, making it one of the most effective growth channels for small businesses. What advice would you give yourself on day one of starting out in business? Arielle Moody would tell herself on day one to trust her instincts much earlier and not rush into decisions just to keep momentum. If something doesn't feel right, it's better to pause and reassess rather than push forward and fix mistakes later. She'd also remind herself that moving slower and more intentionally can actually lead to better outcomes, helping avoid unnecessary setbacks while building a stronger foundation for growth. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Trust your instincts early—moving fast means nothing if you're moving in the wrong direction - Arielle Moody Consistency and passion will carry you through the hardest days in business - Arielle Moody Build with intention, not urgency, because rushed decisions create bigger problems later - Arielle Moody
Liebes Team, endlich wieder eine neue Folge - und tatsächlich mit einem neuen Angle! Wir hatten noch keine schreibende Journalistin bei uns im Podcast in über 100 Folgen. Verrückt eigentlich. Aber heute ändern wir das endlich. Sie ist eine ganz spannende Persönlichkeit, sie liebt Politik, hat ihr Politikstudium allerdings für den Fußball abgebrochen und rockt jetzt eben die Fußball bubble von einem Printmedium aus - bzw. auch darüber hinaus, denn sie taucht regelmäßig in Podcasts und auch immer mal wieder TV Sendungen auf (ich empfehle euch vor allem ihren Hart aber Fair Auftritt noch mal anzuschauen). Warum sie Print so sehr liebt, wie sie dazu gekommen ist, was ihr Herz höher schlagen lässt, was für einen “geheimen Test” man als Frau im Sport häufig bestehen muss und vieles mehr, gibt es jetzt für euch auf die Ohren. Wenn euch gefällt, was ihr hört, folgt uns auf Instagram oder Spotify und gebt uns eine 5-Sterne-Bewertung, dann freuen wir uns
Flow State of Mind Podcast | Health | Fitness | Physique | Psychology | Business
Most people are using AI like Google. "Give me ideas" "Write this for me". That's not where the power is. The power is when you feed it. In today's episode, I'm going to cover what we've been using AI for that's COMPLETELY changed the game for us when it comes to sales. Time Stamps: (0:30) Feeling Behind with AI In Your Business? (5:50) Data Driven Performance (6:43) Solving The Constraint (8:50) Avoiding AI As A Toy (12:10) Let Me Know If This Helped ----------------
What if AI could think more like a human - and what would that mean for education, teams, and leadership?In this episode, Ben and Steve sit down with Kathryn Jablokow, Dean of Engineering at Manhattan University, to explore one of the most fascinating ideas in AI right now: cognitive diversity. With 34 years in engineering education and groundbreaking research into how AI agents can mimic different thinking styles, Kathryn brings a perspective you won't hear anywhere else.We cover:- Why AI struggles to find what you actually want- Adaption-Innovation Theory and what it means for AI development- Using AI as a genuine team member not just a productivity tool- What engineering education needs to look like post-ChatGPT- Why understanding how your team thinks is the real unlock for AI- The problem with how schools teach teamwork (and why exams are part of the problem)Whether you're a school leader, educator, or just someone trying to make sense of where AI is heading - this one's for you.Chapters00:00 Introductions01:21 Kathryn Jablokow's Journey in Engineering Education06:38 Transforming Engineering Education at Manhattan University13:04 AI's Role in Education and Engineering20:06 Integrating AI as a Team Member24:09 The Future of AI in Education30:42 Navigating Disagreement in AI Development32:15 The Human Element in AI Interaction34:11 Cultural Perspectives on AI and Robotics36:33 Data Privacy and Environmental Concerns38:32 Job Displacement and Creation in the Age of AI43:28 Preparing Future Generations for an Evolving Job Market47:26 Mental Well-Being and Critical Thinking in EducationCheck out all about Edufuturists
The loneliness of entrepreneurship is rarely spoken about publicly, yet it's something that the majority of Salon Owners will face throughout their business journey. So, in this week's episode, Lauren shares some thoughts around what loneliness in business looks and feels like, how to spot if perhaps you're experiencing it, and how important community and connection are in navigating it and eventually overcoming it.(00:32) The Loneliness of Being a Business Owner.(02:54) The Difficulty of Sharing Decisions with Team Members.(06:20) The Disconnection from Family and Friends.(13:44) Feeling Guilty for Not Being Okay.(14:38) The Mental Load of Running a Business.(17:06) The Importance of Support and Community. Get yourself a Business Bestie.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Today we jump back 15 years to two back-to-back episodes of the PWTorch Livecast from Apr. 18 and 19, 2011.On the Apr. 18, 2011 episode, PWTorch editor Wade Keller and PWTorch columnist Bruce Mitchell discussed with live callers Sunday night's TNA Lockdown PPV and then took ten phone calls on a variety of subjects including Lockdown, WWE's Draft, Ric Flair, The Rock, Sin Cara, Mickie James, Edge, and more.Then on the Apr. 19, 2011 episode, PWTorch editor Wade Keller and former WWE Creative Team member John Piermarini took live calls for an hour on a variety of subjects, mostly related to the previous night's Raw, including insight into the Draft process behind the scenes and stories from the past couple drafts such as last-second changes by Vince McMahon, plus the R-Truth smoking gimmick, Michael Cole making Jim Ross kiss his foot, could John Cena jump to Smackdown, Kane's future, and more.Become a supporter of this podcast: https://www.spreaker.com/podcast/wade-keller-pro-wrestling-podcast--3076978/support.
In this episode, I talk about the trap of letting to-do's stop you from connecting with the people you lead.
In this week's “Throwback Thursday” segment, we hear from a New Jersey school counselor turned blogger who now has six employees and twenty contractors. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.
In this episode, I talk about benefits of sharing with your team members the good you see in them.
Viktor Glinka: When Internal and External Team Members Have Divergent Goals — The Silent Killer of Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "The root causes for destructive team patterns often lie outside the team itself." - Viktor Glinka Viktor shares a story from a manufacturing organization where one team stood out — and not in a good way. The team was composed of both internal and external members, and what no one saw coming was that their implicit goals were fundamentally divergent: the external members were focused on maximizing revenue for their own company, while the internal members cared deeply about product quality. The signs were visible to anyone who approached them — they barely talked to each other and preferred to work individually. When Viktor tried to raise the topic of cooperation and trust, he was met with awkward silence. One team member finally told him: "I don't want the team to blow up. In my previous experience, I raised this topic and that was the end of the team." Fear kept the truth underground. Viktor brought his observations to the manager, who acknowledged the lack of a shared goal as the root cause — but couldn't fix it because he wasn't authorized to manage the external people. The takeaway was clear: three key success factors for any team are the right team composition with people who want to work together, a shared goal that unites diverse perspectives, and clear expectations set by their manager. In this segment, we talk about LeSS self-designing team workshops and the importance of team composition in scaled setups. Self-reflection Question: Does your team have a shared goal that everyone — including external members and contractors — genuinely understands and cares about? When was the last time you checked? Featured Book of the Week: The Art of Doing Twice the Work in Half the Time by Jeff Sutherland Viktor recommends The Art of Doing Twice the Work in Half the Time by Jeff Sutherland as the book that sparked his passion for Scrum. As he puts it: "I know the title is very controversial and often criticized, but I could deeply relate to the stories inside the book. They sparked a passion that is still with me." Viktor also recommends a bonus book: Reinventing Organizations by Frederic Laloux, which showed him the real power of self-organization and validated what he had already started experimenting with in his project management career. It pushed him to explore holacracy, sociocracy, intent-based leadership, and coaching. [The Scrum Master Toolbox Podcast Recommends]
What happens when a key team member leaves? We're finding out in real time—and bringing you behind the scenes with us.In this episode, we're sharing the transition of our dear Beth stepping away to become a stay-at-home mom. While we couldn't be happier for her, it also means a big shift in our day-to-day operations. We're walking through how we're approaching the process of reviewing and hiring a new copywriter, what we're prioritizing, and what this change is teaching us as business owners.We also talk about how we're intentionally creating more connection within our team through quarterly, fun team-building events—and why that's becoming such an important part of our culture.Plus, we're already filming summer content (yes, poolside!) and getting ahead on seasonal campaigns, while also preparing for an exciting upcoming trip to NYC where Margaret will be singing at Carnegie Hall—such a special moment.This episode is a mix of business, life updates, and a real look at what it means to grow, adapt, and keep moving forward when things change.Email your questions to us HERE!Our Vlog on YouTube:https://urlgeni.us/youtube/channel/EE_Podcast_YouTubeFree EE Vision Board Template Link:https://urlgeni.us/EE_Podcast_FreeVisionBoardEverything Envy Links:Amazon Store: https://urlgeni.us/amzn/podcast_storefront_EEInstagram: https://urlgeni.us/instagram/podcast_IG_EETikTok: https://urlgeni.us/tiktok/podcast_tiktok_EEPinterest: https://urlgeni.us/pinterest/podcast_pinterest_Sign up for our newsletter: https://urlgeni.us/podcast_newsletter_EEOur website: https://urlgeni.us/podcast_website_The TECH tools we use in our podcast recording studio: https://urlgeni.us/amazon/podcast_influencertools_EEClick here to get our vision board template: https://urlgeni.us/podcast_visionboard_EEBelow are affiliate links to some really cool tools that we use in our business. We do earn a tiny commission if you click any of our affiliate links so THANK YOU in advance! :)Collecting all the data is probably one of the most important things you should do for your business! We use URLgenius to easily track ours!https://app.urlgeni.us/signup?urlg_referrer=everything_envyFloDesk is what we use to create our beautiful newsletters and emails: https://partners.flodesk.com/x7detoz05nk1Interested in the tool we use to collect email addresses and send them straight to FloDesk? Check out AppSumo using our affiliate link! https://urlgeni.us/podcast_appsumo_EE
In Episode 36 I sit down with redshirt sophomore for the Cal Bears, and USA men's senior national team member, Dominic Brown. We talk 2025 college season, journey through the sport, transfer season, national team experience and much more.
How do you scale a world-class customer experience across 20,000 employees and 19 resort properties? Summary: What happens when a hospitality brand known for exceptional guest experiences decides to get even more intentional? In this episode, John DiJulius sits down with Jessica Shannon, Chief Experience Officer of Sandals Resorts International, to talk about how Sandals is scaling customer and employee experience without losing the heart of the brand. Jessica shares how her background in the Peace Corps, global consulting, crisis response, and strategy shaped her approach to service. She explains why the future of customer experience leadership is bigger than customer experience alone, and why the most effective organizations connect guest experience, employee experience, analytics, and innovation into one cohesive strategy. This episode is packed with practical insight for experience leaders, operators, and executives trying to create consistency, culture, and loyalty as they grow. Key Takeaways: Customer experience leadership works best when it includes both customer and employee experience. Growth exposes weak systems fast, especially in service culture. Culture cannot be scaled by memo. It has to be built intentionally. Frontline employees must help create the standards they are expected to live. Data is everywhere, but insight is rare. Service recovery is not damage control. It is a loyalty strategy. Memorable experiences come from authenticity, not generic excellence. Senior executive buy-in is non-negotiable for experience transformation. Links: The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Company Service Aptitude Test: https://thedijuliusgroup.com/c-sat-forms/individual-c-sat/ Schedule a Complimentary Call with one of our advisors: tdg.click/claudia Ask John! Submit your questions for John, to be aired on future episode: tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Books: https://thedijuliusgroup.com/shop/ Contacts: Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com If you want to learn how world-class organizations build cultures customers cannot live without, explore The Experience Revolution Membership. Inside the membership you'll gain access to livestream workshops, practical frameworks, and proven strategies used by organizations around the world. Learn more at https://thedijuliusgroup.com/membership/ Chapters: 00:00 Service DNA Launch and Operational Adjustments 00:50 Personal Growth and Team Development 00:53 The Journey Begins: A New Path 01:43 Life Lessons from the Peace Corps 06:41 Consulting: A Boot Camp for Learning 08:05 Navigating Global Crises: The Ebola Response 09:33 Reopening Tourism: Lessons from COVID-19 10:48 Creating the Chief Experience Officer Role 12:07 The Evolution of Customer Experience 13:56 Integrating Data for Enhanced Experiences 15:46 Sandals Resorts: A Commitment to Excellence 19:00 The Shift to Sandals 2.0 21:12 Building a Service DNA Culture 23:41 The Importance of Team Member Engagement 26:43 Creating Meaningful Moments in Service 33:35 Creating Unique Caribbean Experiences 36:11 Managing Expectations in Hospitality 39:10 The Importance of Service Recovery 41:01 CSR_ShowClose.mp3 Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.
Send us Fan MailAre you and your team members fully trained on the accounting system or ERP as needed to perform their jobs? If you answered no, or “huh?” how would you do on a self-assessment? Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. Check out the Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other helpful resources: Download: Self-Assessment – Vendor Team – Accounting System-ERP Functionality Checklist Watch On-Demand: A Security Audit to Protect Vendor Data and Avoid Fraud Free Download: Vendor Validation Reference List with Resource Links Vendor Process Training Center - https://training.debrarrichardson.comCustomized Fraud Training: https://training.debrarrichardson.com/customized-fraud-training Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinarsVendor Master File Clean-Up: https://www.debrarrichardson.com/cleanupYouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas? Email me at debra@debrarrichardson.com Music Credit: www.purple-planet.com
In this episode of the Blue Collar Nation Podcast, Eric and Larry tackle one of the toughest—but most important—skills in running a home service business: having hard conversations with your team.From avoiding conflict to losing top performers due to lack of accountability, they break down the real cost of not addressing issues head-on. Drawing from their own experiences, Eric and Larry share how implementing simple, consistent systems—like quick monthly reviews—can transform team performance, improve morale, and retain your best people.They dive into practical strategies for delivering feedback without blowing up your culture, including staying calm, documenting everything, and creating clear expectations. You'll also learn how to distinguish between short-term struggles and long-term performance issues, and why ownership, consistency, and communication are critical to leadership success.If you've ever struggled with employee accountability, performance reviews, or letting someone go the right way, this episode gives you a clear, actionable framework to lead with confidence and protect your business.Key Topics: Why avoiding hard conversations hurts your team How to run simple, effective monthly reviews The importance of documentation and accountability Managing emotions and leading with consistency Supporting employees through challenges vs. knowing when to part ways Tune in to learn how to build a stronger, more accountable team—without the chaos.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Speed and quality don't have to be mutually exclusive when hiring. The right approach can make a real difference in how this plays out.
A practitioner reflects on her eight-year journey with the German Epoch Times, emphasizing the importance of letting go of emotions and attachments. She shares how her daughter helped her cultivate compassion and prioritize the needs of others. She also highlights the significance of cooperation and selflessness in her project work, emphasizing that true progress comes from working together harmoniously. This and other experience-sharing from the Minghui websiteOriginal Articles:1. [Fahui] My Cultivation Journey as a Team Member of the German Epoch Times2. Be a Good Person and Enjoy Renewed Health3. Cultivating Compassion for My Daughter and Son-In-Law To provide feedback on this podcast, please email us at feedback@minghuiradio.org
You're not yelling. You're not micromanaging. But your best people are still leaving.Most dentists lead the way they were trained — high standards, head down, no need for a pat on the back. But your team doesn't run on internal validation. They need a signal. And when it doesn't come, they don't complain. They just leave.In this episode, Dr. Dave breaks down the leadership blind spot that pushes great people out — and the 10-second fix that changes everything.
Today, we'll hear about: A leader struggling to motivate an intern on his team A woman concerned that she needs full clarity before making decisions How promoting a rock-star team member to a leadership role may be a bad decision A business owner trying to identify what he should be focused on as he grows his team Next Steps:
In this episode of Remodelers on the Rise, Kyle Hunt talks with Shawn Billings of Credible Construction about how simple KPIs can create clearer accountability and better communication within a remodeling business. They walk through practical examples of what to track, how to build basic scorecards for your team, and why starting with just a few measurable actions can lead to stronger systems, less chaos, and better results over time.Explore real client results and case studies at Contractor Growth Network Results, learn how they help remodelers build marketing that works at Contractor Growth Network, and check out their Podcast for weekly insights designed to help remodelers grow smarter.Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights!Key TakeawaysBuilding accountability through visible KPIs transforms team management from conversational to measurable.The most impactful KPIs are few but strategically chosen, focusing on actions that cause the majority of results.Routine, disciplined framing of meetings around key KPIs and wrap-up reflections unlocks continuous alignment and improvement.Proactive schedule and task updates, especially in construction, are the backbone of reducing chaos and stress.KPIs should be participatory; involving team members in defining and owning metrics increases commitment and accuracy.Starting small with one or two simple KPIs and iterating promotes sustainable adoption over overwhelming benchmarks.Incremental progress builds confidence and habit, making KPI integration natural rather than burdensome.Chapters00:00 The Importance of Delegation04:52 Building a Strong Team11:39 Customer Success Management14:02 Weekly Team Meetings and Structure17:40 Hiring Strategies and Improvements21:44 Key Performance Indicators (KPIs) in Construction31:42 Project Scheduling and Planning40:12 Tracking Customer Interactions46:16 Performance Tracking for Team Members
Does your P&L team cost feel high? Tiff and Dana provide insight on how to reduce your overhead besides scaling back team members. There could be easy solutions, from cleaning up definitions and job descriptions in your ops manual, to facing the numbers when it comes to debt, and many more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am here with you today ⁓ with Dana. Dana, you know, is one of my favorite humans on earth. We are starting our Monday with you guys. And I know it may not be Monday while you're listening to this, but you know these are pre-recorded, these aren't live. That's not a shock to you. So we record these on Mondays and Fridays. And Dana has been so gracious to share her Monday morning with us. Dana, how are you on this beautiful day? DAT-Dana (00:27) I'm doing pretty good. I know I'm loving the weather right now. As you know, I'm like a sunshine lizard, right? So I love the sunshine we're getting right now. And I love some extra tip time on a Monday. It's a great start to the week. The Dental A Team (00:30) beautiful. I agree, I agree. was like, yesterday I was like, oh gosh, what is tomorrow? know, like, because I had prep the week before, I think we all kind of prep, but then Sunday you're like, wait a second though, what was that again? I've had two days to forget what I'm supposed to be doing tomorrow. And I checked, I'm like, oh yeah, podcasting with Dana is gonna be so great. So we're here today with you and Dana, this one's a really fun topic. I know you and I, notoriously, if anyone goes back into the archives and listens to the other 5,000, It feels as though it's been 5,000 podcasts on operations manuals that we've done. That's just Dana's fun girl for that. But today is team related but less about training and kind of operations manually kind of things. And I think it's just a really fun version of a team aspect. And I say that because this is coming at it from a business standpoint. I think you guys all know that Dental A Team focuses on profit. and profitability, but we focus first and foremost on happy people and having a fantastic business that can support your personal life, but then also having a fantastic business that supports an awesome team. And so being team focused and being people focused first, we truly believe that that's what creates a business that's sustainable over a lifetime and gets that profit for you. If we went profit first, not the book, we love the book. If we went profit first and never the people, I think we would just be doing you a disservice. So today is all about how to get profitable, how to be profitable without sacrificing the team. And Dana, I know you and I, I think our whole company is really, really strong in this belief, but you and I specifically very, very strongly believe that treating the team right and not looking at the team for the cuts in the overhead is, that's how we start. So I'm gonna. Just pick your brain some today, Dana. First of all, what are you seeing today? It's 2026, recording this. It's close to the beginning of the year. We're about almost done with Q1, honestly. So I'm flying by, but we're getting towards the end of Q1. But with that, we've had some financials. I don't know why, but in my world, financials are hard to come by this year. I love you CPAs, and I'm just hoping that we can get a little bit better towards Q2. But so far in the financials, what are you starting to see and what did you see out of 2025 with your clients? What kind of trends were you noticing? DAT-Dana (03:14) Yeah, think ⁓ financials, know expenses going up in different areas, a lot of that expense does come from team members. A lot of my conversations right now are like how do I show my team appreciation? How do I create things for my team when it comes to pay increase raises, things like that. ⁓ and still keep my payroll within where it should be. So a lot of team pieces are part of these financial conversations, I think even pretty heavy in 2026. The Dental A Team (03:46) Yeah, totally agree with you. I've seen those same things and towards the end of the year too, was like Christmas bonuses. I know you and I worked, we talked about it. So I know, I know at least you and I did. I'm sure the rest of the team did too, but we talked about it towards the beginning of last year, I think on a podcast of making sure that we were getting our clients prepped to give bonuses. So they're saving some little acorns every month over in a bucket for that. So hopefully it didn't hit them, but it still looks ugly on the PNL no matter what, you pull wherever you're pulling that money from. So. I totally agree. And then I do think wage increases. I mean, if we compare 2018, 2019 to today, drastic difference. And I know, I think in our brains, it doesn't feel like COVID was that long ago. It feels like it was yesterday, but gosh, like 2017, 2018, 2019, those were the years of like dentistry. Dentistry was really doing well for team's sake at least. It was easy to find people. You could pay people whatever you wanted. Like people really worked for their dollar. And then you flash forward now it's been, gosh, almost seven, eight years since that time period. when we, in dentistry, when it comes, and this is just my opinion, when it comes to pay and team pay, I think that we are all still very much stuck in seven, eight years, nine years ago, like time period. And we forget because COVID, the emphasis on COVID and the emphasis on the the world as it is today and all of our, gosh, attention is being so distracted by all of that stuff that it's almost like that time just disappeared. We didn't live that time. so team pay wise, we're still stuck back there, but the inflation and the reality is if you compared 2007 to 2017, You would never pay someone what we were paying in 2007 in 2017. Those, those pays would be so different. But I think we're trying to like transplant that still today of the gold, the golden years, the good old days of what money was back then, forgetting that that much time has elapsed in the middle. And we're just truly not caught up yet in my opinion. So I don't know, Dana, is that just me? Do you feel that that we just like, we lost years. like just forward jumped. DAT-Dana (06:07) Yeah. Yeah, I feel like it was kind of like a time warp and I feel like especially in dentistry because I don't think dentistry hurt a ton as far as what we were able to produce. But I think that there was a big time warp when it came to salary increases and things like that. And I'm talking about that a lot on my calls because you know, yes, is it astounding that we're paying people in the dentistry where what we are right now. But again, I always say look at your area, what is fair for your area, what is competitive for your area because these team members bring value. The Dental A Team (06:13) Yeah. DAT-Dana (06:39) that is associated to the salary that we're looking at and while yes it has made a big jump I think sometimes it's just shocking how specific areas too have seen bigger jumps than others ⁓ but I do feel like we kind of got lost in time there for a while. The Dental A Team (06:55) Yeah, yeah, I totally agree. was having a conversation the other day with someone about dentistry and he is like newly exposed to dentistry and a financial aspect. And I've been in dentistry, you've been in dentistry like it was in high school, right? We've been in dentistry since we were kids and it's kind of just what we know. But watching someone come into dentistry from the outside as an adult, as a professional, as a business person, he's like, this is kind of wild. the way that, and he's like, why don't we just like. focus on quality people paying value for quality people. He's like, I feel like these practices might be able to hire less people to do the job because you're hiring quality people paying them well to do the job instead of hiring two, three people to do one job. that's another tangent. Goes into overhead for sure because I think that that's the space where When you're talking about overhead, when we're looking at P &Ls and we see this 33 % to 35 % marker on team cost, and our standards and dental industry standards across the country still say it should be 28 to 30%, but now we're seeing 33 to 35 % California, it's like 42 % sometimes. That makes, I think, business owners and CPAs and professionals go, wait a second. you're high and you have too many team members or you're too high, you're paying too much. And the reality is for us, like no, there's a missing piece and possibly, I mean, I've scaled back teams before that it's like, gosh, you do have three people doing one job because their jobs are so jumbled. So clearing up definitions and job descriptions go back to our operations manual days. Like clearing those pieces up, I think solves a lot of ⁓ team capacity issues and overpaying, whether you get rid of team members or not, them doing their prospective jobs helps to make them, it's just clearer. We're more effective, there's less overtime, there's more productivity when we're super clear on our position. So that does help, but I've I've cleaned some of that up, but then Dana, when we go in and practices, doctors are like, I'm heavy in my team. Are you? Or can we look somewhere else? where are other areas that where, like, what are your markers? I know what mine are. Like, what are your markers? You look in and you're like, okay, team is there, but where are these other pieces? What are you looking for when you're trying to reduce overhead without touching the team? DAT-Dana (09:32) So usually when I'm looking at that first and foremost, wanna make sure, right, production and collections are healthy. That's the first thing that I look at. Is it just with our team we are under producing, under collecting? ⁓ So that's honestly and truly the first piece that I look at. ⁓ And then I'm looking at anything that isn't a fixed cost. Right anything outside of the team that is something that we can do anything about do we have budgets for CE? Do we have budgets for? Supplies have we negotiated labs so I'm looking at any variable cost in the practice and considering that first because typically when it comes to team like I know I can get them more efficient and I know that likes that's usually what the issue is if I say do you have right people in the right seats? Do you love your team members? Do you have team members that like are really bought in and value the practice and if that answer is yes, then we've just got to find a fish somewhere else. So those are just the heavy hitters that I look at initially. The Dental A Team (10:25) I love what you said there. I do the same thing and it just like lights me up to be able to chat with a doctor, look at a schedule and be like, well, for the hours of operation, you're staffed for the number of hygienists, the number of dental assistants you need for a full schedule, the number of operatories you have, the number of providers that you have for front office, that you are adequately staffed. but your staffing cost is high, that immediately tells me we're not utilizing your schedule correctly, right? Or it's time to drop some insurance companies. Maybe we just need to get your fees higher to accommodate because the reality, Dana, and I think this is exactly what you're saying with right people, right seat, is that no matter whether you're a producing team member or not, meaning hygienist and associate doctor, it's very easy from a business standpoint to be like, yeah, they paid for themselves. My hygienist is at. three to three point times their rate of pay. My associate is making me money, they're paying for themselves, but then you look at a treatment coordinator or a dental assistant and you're like, well, am I over, how do you see that? This is how you see that. People should be paying for themselves and it should be very clear because it should reflect in your overhead and you should be able to say with the right treatment coordinator, my schedule is freaking stellar. With the right billing coordinator, my collections is 98 to 100%. all of the time and so the money that I need, my bare minimum and then some that I need coming into my account is accurately reflected on my P &L from QuickBooks. when you say Dana, the other like fixed, the non-fixed costs, right? So I love that and I think Dana, something that I've noticed that a lot of doctors get stuck on is this, the Anophis Mills, which is wild because these things have been around for like, I don't know, 20 years now, it feels like they've been around for so long, but there's still such an area of they're either really working for you or they're really holding you back still in dentistry, which is crazy to me. But what are you seeing when it comes to that and what are you suggesting doctors do? DAT-Dana (12:16) Are you? you I do feel like that for a lot of practices still just a big source of inefficiency. So I think that it really is like timing things, know what you can side book when it comes to meals, know how long pieces are going to take, know when it is more beneficial to just have the patient come back at a different time. And so I think that's kind of where we struggle, but yet doctors really want to use them because obviously they're paying for them, right? So it's an open expense, but in a lot of offices, it does take time and it is an area where we are The Dental A Team (12:38) Yeah. DAT-Dana (13:02) inefficient and we're just inefficient with the scheduling of it not necessarily the utilizing of it. The Dental A Team (13:08) Absolutely, I completely agree. And I love them because it will reduce lab costs. But I think something actually that I haven't just thought of is, I don't know why I've never thought of this before, something that we don't account for, at least I don't, we account for the debt. So we have, you when we run through your P &Ls and we plug them into our sheet, we've got your true overhead, your top overhead, your pay, your debt services, and then what's remaining is your actual true profit. But Dana, I'm sitting here thinking, well, we're paying monthly on this debt. we're saying where I was, what I was about to say was that it can and will eventually reduce your lab overhead. But realistically, that debt should be accounted in that percentage for the labs. And I've never thought of that before to like accurately reflect the true cost of labs. But I think that we're always finding another layer, you guys. I think that's like another layer that we could really help our. our practices to be able to see what are you truly spending in the labs? And I had a conversation last week with a client. It was actually really fun. It's a husband and wife that I chat with. And we're always talking about their finances. It's very important. We've done a ton of work over the last two and a half, almost three years, to reduce their overhead by legitimately almost 20 % at this point. ⁓ But we've got debt. And he's like, OK, well, we've got to add this. And we've got to this. This is our new BAM. we're like, yeah, we're going through it. And his wife in the background is like, when do we stop just doing more? And she's like, can we pay off some of this debt? And I said, you know, honestly, you've got $11,000 a month going out to debt. If we strategically start paying that down, because they do have profit, so they are saving in buckets. And if we strategically start paying that down, Now that's 11 grand additional every month that you're pouring into buckets. So just like our personal costs, I think we do really well from the third party perspective seeing treat this like you do your personal banking as long as your personal banking is in line, right? Like you're paying off your debt first, kind of like the Dave Ramsey effect, right? Like why are we not Dave Ramseying our businesses? but we're doing it in our personal life, but then it's so easy as a dentist to see the new scanner and be like, well, that's better than the one that I have. I'm almost done paying that one off. So tech, it's like girl math, right? Like I paid for the dog grooming $200, it was worth it. On Saturday with cash that I was supposed to deposit months ago, that was out of, like it was already out of my account, right? Like it was already gone. So I was like, oh, it's basically free. We're doing that with, I said my dog grooming was quote unquote free because it was money I hadn't accounted for anymore. I think we do that with our purchases in dentistry. We're like, well, this scanner's already paid off, or this one's almost paid off. So technically, I'm not really adding. I'm just continuing instead of getting rid of it. And it's like turning in your car when you've just paid it off for a new car because you're used to having a car payment. So that was a long tangent on the lab space. But I think it was all pretty relevant. And I think, Dana, for us, that's a Valid space to be able to say yes, you've decreased your lab costs with the mill and with the scanner But if we add back that debt payment right now your lab percentage is actually at this DAT-Dana (16:32) Yep. Yeah. And I think that that's something like when I'm talking to doctors about purchasing these things or looking at these things, those are honest conversations that we have to have. Okay. You're absolutely right. That will save you on your lab. How many crowns do you have to do to see a savings? Right. And, and are you prepared to do that many? The Dental A Team (16:44) Yes. DAT-Dana (16:49) right? And how do we fit that many in your schedule? And so I think that those are conversations that yeah, like we have to look at those things because honestly, and truly, if we don't do enough crowns to save on our lab space, right? And then, again, it's like then we're talking about team members and it's like, well, we wait, right? Just just wait a second, because we made this decision. So now we just have to get the team to be efficient to hit a number of crowns that we need to actually make it lower. The Dental A Team (17:04) That's just thinking that. DAT-Dana (17:14) lab costs. I think these are conversations that we have routinely with clients. think these aren't always things that dentists in general think about when making those purchases because yeah, they look at the lab savings and they look at the fact that they get to grow what they offer. And these things are exciting. We totally understand that. But I think it is looking at all those pieces and saying also does this make financial sense? The Dental A Team (17:37) Yeah, I totally agree with you. I was thinking too as you're speaking on like efficiencies and how many crowns will it take. Also, we forget how much time does it take from a human. So as we're being efficient with the schedule, you're also losing an assistant to go mill that crown, to go design it and to mill it. So there's like 30 to 45 minutes unless, I mean, there's a lot of practices you can cut it down and they're getting much quicker. So whatever, we'll say 40 minutes that you've lost someone. that would otherwise be able to do the next patient. And that doesn't get accounted for in the employee cost where it's just a shift. It's just a shift. And being able to see all of those pieces and those aspects and make those confident decisions is massive. And then how long will it take to pay those things down at the cost, the fee, the rate that you're paying because realistically that, again, is your lab cost. and you would be paying a lab for sure, but over the long run, is it going to be a big enough savings is a big consideration. And if you already have the mill, start thinking that way. Like, okay, well, what is my true lab cost? then supplies, I mean, everybody knows supplies and we're not in the, I think there was that massive increase, right? COVID with the PPE, like that got wild and we were at like 8%, but I'm starting to see people, like you guys are back down to the five, 6%. So I don't think that that's. huge space but realistically the lab fees, the same doctor, ⁓ sometimes I'm like ⁓ how did we get GP dentists? How are we at a $15,000 lab bill? He's like well I like their work and I'm like so do I and then we need to find something cheaper. DAT-Dana (19:22) ⁓ But yet. Here we are talking about this number every month. The Dental A Team (19:27) Yes, yes, and I said that's fine, then we need a drop insurance company. So I think those are the conversations and it's just so easy to jump to say we're over staffed or we're paying too much money or we're doing too much overtime. When I see practices that have overtime, I'm like, okay, why? One, overtime is more expensive than another human. So are we understaffed and we need to divvy some more things out? And two, Overtime is a huge indicator that we're inefficient somewhere. So it's either our schedule is constantly running behind because we're ineffectively scheduling, or we've got, again, like overlapping duties and just chaos going on when there's confusion in your brain, you're slower. And so when things are clear and clean, you work more effectively, you're more productive, and you move on things faster. Huge spaces, huge spaces, but going back, I think to straight to the beginning, Dana, I love it. The first thing doctors for you to look at is exactly what Dana said. Production and collections, are you producing enough because you need the staffing for the schedule you should have. If you don't have the staffing and the schedule comes first, you're gonna be in overtime. You've gotta have the staffing. I'm not saying go hire a million people because in five years you want this. Make sure you've got enough people to run the schedule that you want. Make sure that you're being productive, that it's getting on the schedule and that on the back end it's getting collected. If you're not getting enough new patients for the production, like all of those things go into it and that's why we make you guys fill out scorecards and watch trends and see it all in one space is because all of those things play a massive role and the first place it's gonna show up on your overhead scorecard is your employee cost. It's just. the truth. That's the first place it's going to pop up and then from there you'll see all of the little ones but it's your biggest expense. DAT-Dana (21:27) Yeah, and I think that what you said is and I talk about this all the time, like especially when we get a doctor that comes in and really is cash flow that is the reason that they come and it's I can slice and dice your P &L a hundred different ways but at the end of the day most of the things that I can slice and dice are low-hanging fruit and the biggest impact that we can make on those overhead costs and those percentages is to produce and collect more. Hands down, bottom line. The Dental A Team (21:51) Yep. Yeah. Which either means more efficient schedule and getting more people on the schedule or raising your fees and dropping insurance companies. Yeah. Yeah. Awesome. All right, guys. If you don't know how to read your P &L, by all means, reach out. We have all kinds of, you know, videos and podcasts and all kinds of other things that we can share with you. And we are always happy. DAT-Dana (22:01) Yeah. The Dental A Team (22:19) to help you in the best ways possible. So first and foremost, action item, go read your P &L, go figure it out, go see where your expenses are at, be really familiar with your bank accounts, with your P &Ls, with your debt services, treat it as though it's your personal money, because realistically, you guys, it is. You're a business owner, it is your personal money, so treat it as though it matters. And go look at that, look at your production, and by that we mean is your schedule efficient and actually productive? Do you have 90 to 95 % of the time at the end of the day, you're hitting goal and you're like, that was awesome. Or are you 90 to 95 % of the time, like, what did I do all day? How is this my life? I'm so stressed out. You tell us, go do those two things. Love on your team. Make sure you have right people, right seat. You guys, ⁓ again, a million podcasts to discuss all of that stuff. Go find them. Hello@TheDentalATeam.com. We will find them for you and send them to you. You just tell us. Dana, anything else you can think of aside from learning your P &L forwards and backwards, looking at production collections first and then looking deeper and reaching out to us? DAT-Dana (23:26) No, I think you hit all three of the big ones. The Dental A Team (23:29) I love it. Awesome guys. Okay, go do the things you guys. It is way easier than it sounds and it honestly is way more fun than it sounds. I Dana and I have both come full circle on our love of P &Ls and numbers and being able to find the little secret sauces here and there. go do the things, reach out Hello@TheDentalATeam.com when you're ready. We are here to help you forever. We're always here. And you guys drop us a five star review below. Let us know. how this goes for you with your P &L review. Let us know how helpful this was. And again, go love on your team. Dana, thank you so much for being here with me today and we'll catch you next time, guys.
This week Topher talks with Matt Thomas and Steph Dukesherer, two members of the HTT squad that work directly with our youth hockey organization partners. The Hockey Think Tank's Organizational Blueprint is designed to give clubs clear direction, purpose, and organization. If you think we could help your organization with any of the topics we talked about today, click the link below! Refer Your Organization In this episode we talk about: — Navigating tryouts — Parent education — Best communication practices — Tools to increase retention rates — Youth hockey boards AND SO MUCH MORE! Thank you to our title sponsor IceHockeySystems.com, as well as Train-Heroic, Helios Hockey, and Crossbar! And thank you to our AMAZING LISTENERS; We appreciate every listen, download, comment, rating, and share on your social sites! The 5 Things I Wish Everyone Knew About Youth Hockey Boards Follow us: IG: @HockeyThinkTank X (Twitter): @HockeyThinkTank TikTok: @HockeyThinkTank Facebook: TheHockeyThinkTank Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today, we'll hear about: A leader struggling with a team member who refuses do a key part of their job A business owner navigating a partnership with his brother after the passing of their father How to identify character issues during the hiring process An owner seeking to empower his leadership team while avoiding micromanagement Next Steps:
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