Processes by which design concepts are developed
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Coffee Sketch Podcast – Episode 180: Architect to Developer with Jeff Pastva, FAIAHosts: Kurt Neiswender & JamieGuest: Jeff Pastva, FAIASummary:In this episode, Kurt and Jamie are joined by architect and developer Jeff Pastva, FAIA, for a lively conversation that weaves together sports banter, coffee rituals, and a deep dive into the evolving role of architects in real estate development. Jeff shares his journey from traditional practice to working in development, discusses the value of design thinking beyond design, and encourages architects to explore new business models and opportunities in the built environment.Show Notes (with Timestamps):[0:00] – Banter and technical difficulties; introduction of guest Jeff Pastva.[2:20] – Sports talk: football, March Madness, and the ups and downs of fandom.[10:45] – Coffee chat: favorite local roasters, K-Cups, and coffee rituals.[19:35] – Jeff's background: growing up near Philly, career path, and AIA involvement.[22:35] – Transition from architecture to development: inspiration, Rose Fellowship, and lessons learned.[32:40] – The value of design thinking in development, zoning, and feasibility.[44:00] – Adaptive reuse, sustainability, and the economics of keeping vs. demolishing buildings.[54:50] – The growing trend of architects joining development teams and the benefits for projects.[57:30] – Jeff's call to action: architects should consider acquiring and entitling land, leveraging their skills for new business models.[59:45] – Where to find Jeff: LinkedIn is the best place to connect.Connect with Jeff Pastva:LinkedIn: https://www.linkedin.com/in/jeffrey-pastva-faia-cphc-a39a153/Listen & Subscribe:Find Coffee Sketch Podcast on your favorite platform for more conversations at the intersection of design, practice, and creativity.Send Feedback :) Support the showBuy some Coffee! Support the Show!https://ko-fi.com/coffeesketchpodcast/shop Our Links Follow Jamie on Instagram - https://www.instagram.com/falloutstudio/ Follow Kurt on Instagram - https://www.instagram.com/kurtneiswender/ Kurt's Practice - https://www.instagram.com/urbancolabarchitecture/ Coffee Sketch on Twitter - https://twitter.com/coffeesketch Jamie on Twitter - https://twitter.com/falloutstudio Kurt on Twitter - https://twitter.com/kurtneiswender
What if the invisible care you pour into your creative business is your greatest differentiator? Inspired by a powerful interview with Sir Jony Ive, (legendary designer behind Apple's most iconic products) this episode explores the spiritual dimension of design and why genuine care-beyond aesthetics and functionality can set your work apart in a noisy world. Philippa shares why intention, meaning, and authentic human connection are at the heart of creative business success, and how embracing these principles can transform not just your products, but your entire client experience Key Moments: [01:37] Introduction to Sir Jony Ive and how his design philosophy relates to creative entrepreneurship [02:19] The myth I want all of us to let go of - that efficiency should always win over care and design in business [03:26] The concept of "principled service" and how it transforms creative businesses [06:20] How people can sense when something has been made with care [10:07] Finding order in chaos - bringing calm to a noisy world through thoughtful design [17:32] The importance of "markers" - details that most people will never consciously notice [21:16] Remembering your "why" and incorporating small acts of care into your business Notable Quotes: "Care is the invisible ingredient that transforms good work into something truly memorable. When we design with intention and genuine care, our clients feel it-even if they can't always see it." "In a world obsessed with efficiency, it's the thoughtful details and human connection that set creative businesses apart. True design is about so much more than how something looks; it's about how it makes people feel." Resources Mentioned: Read: This Week's Full Journal Post Interview: with Sir Jony Ive Handbook: Join The Waitlist Website: www.philippacraddock.com Email: news@philippacraddock.com Share Your Insights: Where do you incorporate care into your creative business? I'd love to hear which small acts of thoughtfulness make the biggest difference for your clients. Share your reflections with me on Instagram - I read every message and look forward to continuing this conversation. Never Miss an Episode: Subscribe to my weekly newsletter for behind-the-scenes insights and be the first to gain access to new offerings, and exclusive resources, along with receiving weekly guidance on building a business that honours both your creativity and your desire for sustainable growth.
Améliorer le système de soins français en s'inspirant des bonnes pratiques observées dans les systèmes étrangers : voilà ce qui anime notre Transformatrice du jour.Émilie Lebée Thomas a commencé sa carrière en tant que directrice d'hôpital avant de s'expatrier aux États-Unis et d'y développer une curiosité pour les bonnes pratiques des systèmes internationaux.Au départ, elle partage son expertise via un blog, puis en construisant des voyages d'études pour Dialog Health, et aujourd'hui en étant responsable de la Veille internationale de l'ANAP (l'Agence nationale d'appui à la performance).Pourquoi aller voir ce qui se fait ailleurs ? Quels sont les axes d'amélioration de notre système de santé en France ? Comment l'enjeu de l'IA se manifeste-t-il en santé ? C'est autant de sujets que nous abordons dans cet épisode.Bonne écoute !Lien vers les ressources mentionnées dans l'épisode :Le blog Hôpital TrotterLes voyages d'étude de l'ANAP et les rapportsHLTH EuropeVous avez l'âme d'un Transformateur et souhaitez vous aussi transformer le système de santé ? Notre formation Design Thinking en Santé vous donnera l'inspiration et les outils nécessaires pour passer à l'action ! Plus d'informations sur https://lowpital.care/formations/design-thinking-santeCrédits de l'épisodeInterview : Aude NyadanuMusique : Aude Nyadanu & Pierre RoquinMontage : Charline Yao
✅ Hospedagem Cloud da Hostinger (Link com desconto incluso + cupom CHIEF)
In episode 107, The Occupational Philosophers chat with the highly curious Dr Jochen Schweitzer: Strategy, innovation and entrepreneurship researcher and education leader at UTS, director Executive MBA, advisor and author. His research, teaching and consulting focus on issues of strategy, collaboration, entrepreneurship and innovation with a special interest in design thinking, emerging technologies and open innovation. Jochen was a visiting Scholar at Stanford University and Hasso Plattner Institute (HPI) School of Design Thinking at Potsdam University. Before joining the UTS Business School, he taught at the UTS schools of Design and Architecture and Macquarie University. Jochen is a passionate educator who has taught at universities in the UK, Japan, China, the US, Germany, the Netherlands and New Zealand and won numerous awards, too many to mention. He was a principal at PricewaterhouseCoopers, a production engineer at Volkswagen and a program manager at the Goethe Institute. Jochen is also the founder of U.lab, an interdisciplinary think tank and platform for innovation projects. Apart from his academic pursuits, Jochen is an active member of the entrepreneurship community and has mentored and advised numerous startups. Interesting titles from co-authored papers A Very Short, Fairly Interesting and Reasonably Cheap Book About Studying Strategy Herding cats to co-create cross-university courses in record time Avoid being the Turkey: How big data analytics changes the game of strategy in times of ambiguity and uncertainty So a very interesting guest!! In this episode, the Occupational Philosophers explore: The five key attributes for an entrepreneurial mindset and behaviours How entrepreneurialism comes from 'doing it' The importance of building your own startup How Stoicism is a key part of entrepreneurialism What 90% of startups that failed haven't found The challenge of implementing design and design thinking in organisations If you want to solve a problem, start with what pisses you off Failing that, ask “what do you desire and what makes you itch?” Find your tribe, find your network, maintain it Why boards need to embrace curiosity and look around the corner What is Design Thinking? As always, there is a thought experiment to stretch the mind. In this episode, it's Ferret or Fantasy? The start-up world animal kingdom. There are also some listener questions, which are always a treat. The Occupational Philosophers hope you enjoy listening to the show as much as they did making it. Jochen Links Linktree (all links): https://linktr.ee/jochenschweitzer UTS Academic Profile: https://profiles.uts.edu.au/jochen.schweitzer LinkedIn: https://www.linkedin.com/in/jochenschweitzer Google Scholar: https://scholar.google.com/citations?user=3aWHIb4AAAAJ ResearchGate: https://www.researchgate.net/profile/Jochen-Schweitzer ORCID: https://orcid.org/0000-0003-1807-6720 Academia.edu: https://uts-academia.academia.edu/JochenSchweitzer Personal/Project Website: https://besyd.com Say Hello www.occupationalphilosophers.com Their day jobs: JOHN: https://www.bowlandconsulting.com/ SIMON: www.simonbanks.com.au SIMON SHOWREEL: https://youtu.be/YZQdJI6qGvg
Send us a text"People are using AI Tools whether they're being allowed to or not. More and more of large organisations' ways of working are starting to operate out of these things organically."Ben Le RalphListen to the full episode for an in-depth look at how AI is changing the way teams work and why strategy may soon become the next big challenge in the age of AI.In this episode, you'll hear about:What Ben means by the “strategy execution gap”Why AI adoption is messy, fragmented, and very realThe comparison between AI and Excel in organisational usageHow teams are using AI tools unofficially to move fasterThe personal vs organisational use of AI - what's working and what's notThe shift from AI hype to quiet productivityWhy grey user insight can still be usefulThe risks (and benefits) of AI hallucinationsWhy AI won't replace jobs - but will shift how we workHow delivery bottlenecks are giving way to deeper strategy workThe future of AI as a practical, democratic tool for decision-makingThe emerging value of strategy work in the wake of AI adoptionHow AI is revealing deeper patterns that drive decision-making, even if not perfectly accurateKey linksAI for Busy PeopleMeet & Gather B Corp CertificationBen Le Ralph's TikTokBen Le Ralph's LinkedIn About our guest Ben Le Ralph is the founder of AI For Busy People and runs a small co-working space in Richmond called Meet and Gather.Over the past 15 years, he has helped small teams, often within larger organisations, to achieve big things.He specialises in supporting business owners and team leaders to align their teams on the right strategy and implement practical systems that supercharge delivery. Ben is passionate about helping teams work smarter and build things that actually move the needle and make an impact.Before launching AI For Busy People, Ben co-founded and scaled a B-Corp certified consultancy, growing it to a team of 15+ and $6 million in revenue. His company partnered with some of Australia's most recognisable organisations and government departments to help them rethink how they tackle complex social challenges.About our hostOur host, Chris Hudson, is an Intrapreneuship Coach, Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world's most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking and Service Design and mentors many business leaders internationally.For weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/
What if everything we thought you knew about education was holding us back? It's time to unlearn, reimagine, and step into the future of learning with CoLAB. Listen to our latest podcast episode featuring “who” from CoLAB, an organization whose vision is to co-design next-ready resilient communities where education, creativity and social responsibility converge to drive impact in a rapidly changing world. CoLAB is redefining education with a bold, student-centered philosophy that fuses design thinking, critical inquiry, creativity, and service. More than just a learning model, it's an agile ecosystem designed to equip students with the skills and mindset needed to thrive in the Fourth Industrial Revolution. Unlike traditional approaches, CoLAB champions co-creation, student agency, and the exploration of limitless possibilities—drawing inspiration from quantum physics, psychology, and the sciences to challenge conventional wisdom. What happens when we bring people together in an environment that intentionally designs for critical inquiry, imagination, and creativity, turning K-12 education on its head? What happens when you infuse design thinking into the DNA of a classroom? How can we provide a pathway to advancement—one where people of all ages, inside and outside classrooms, can develop the skills and capacities to lead and realize potential in the fourth industrial revolution What do outcomes look like when we can rewrite traditional ways of teaching, and train educators to bring these next generation classrooms to life?
Unser heutiger Gast hat an der Rheinischen Friedrich-Wilhelms-Universität Bonn vergleichende Religionswissenschaft studiert und dort bereits seine Leidenschaft für das Hinterfragen tief verankerter Überzeugungen entdeckt. Nach weiteren Ausbildungen in systemischer Beratung und NLP sammelte er praktische Erfahrung in Coaching- und Innovationsmethoden, von Design Thinking bis Scrum. Seit über einem Jahrzehnt ist er geschäftsführender Gesellschafter der TWENTYONE SKILLS GmbH, einem Unternehmen, das vor allem eine Mission verfolgt: Wissenschaftlerinnen und Wissenschaftler mit den Führungs- und Kommunikation-Skills auszustatten, die sie in einer zunehmend komplexen Forschungslandschaft dringend brauchen. Sein Ansatz: E-Learning-Programme und Workshops, die fachliche Exzellenz mit den Anforderungen moderner Team- und Projektführung verbinden, sei es für große Departments mit mehreren Hundert Mitarbeitenden oder für junge Wissenschaftlerinnen und Wissenschaftler, die zum ersten Mal Teamverantwortung übernehmen. Wer mit ihm zusammengearbeitet hat, beschreibt ihn als inspirierend, kreativ und professionell zugleich, jemanden, der Menschen die Werkzeuge an die Hand gibt, ihre eigenen Potenziale zu entdecken und auszuschöpfen. Sein Credo: Eine veränderte Arbeitswelt braucht neue Ideen – gerade in der Forschung, wo kluge Köpfe schnell an Führungsgrenzen stoßen können. Seit acht Jahren beschäftigen wir uns in diesem Podcast mit der Frage, wie Arbeit den Menschen stärkt – statt ihn zu schwächen. In über 480 Gesprächen haben wir mit über 600 Persönlichkeiten darüber gesprochen, was sich für sie geändert hat und was sich weiter ändern muss. Wie gelingt es, hochqualifizierten Forschenden die dringend benötigten Leadership-Skills zu vermitteln, ohne ihre wissenschaftliche Identität zu kompromittieren? Welche Methoden und Tools sind besonders wirksam, um komplexe akademische Herausforderungen in praxisnahe Lernerfahrungen zu übersetzen? Und wie verändern E-Learning-Angebote das Miteinander in Laboren, Forschungsprojekten und Universitäten? Fest steht: Für die Herausforderungen unserer Zeit brauchen wir neue Impulse und daher suchen wir weiter nach Methoden, Vorbildern, Erfahrungen, Tools und Ideen, die uns dem Kern von New Work näherbringen. Darüber hinaus beschäftigt uns von Anfang an die Frage, ob wirklich alle Menschen das finden und leben können, was sie im Innersten wirklich, wirklich wollen. Ihr seid bei „On the Way to New Work“ – heute mit Robert Kötter. [Hier](https://linktr.ee/onthewaytonewwork) findet ihr alle Links zum Podcast und unseren aktuellen Werbepartnern
In dieser Podcastfolge spricht Daniel Koppel mit Oliver über seinen Weg in die digitale Produktwelt – und darüber, wie ihn die Ausbildung zum Produktmanager beruflich und persönlich verändert. Daniel kommt nicht aus der IT. Er hat eine kaufmännische Ausbildung gemacht, im Lager gearbeitet, Verantwortung übernommen. Aber irgendwann merkt er: Das kann es nicht gewesen sein. Der Job funktioniert – aber erfüllt nicht. Und das soll sich ändern. Über Freunde aus der IT erfährt er mehr über agiles Arbeiten, über Quereinstiegsmöglichkeiten, über Produkte, die echten Nutzen bringen. Der Gedanke, sich beruflich neu auszurichten, wird konkreter. Daniel informiert sich, prüft Optionen und entscheidet sich schließlich für eine geförderte Ausbildung zum Produktmanager mit IHK-Abschluss. Nicht als Notlösung – sondern als echte Perspektive. In der Ausbildung lernt er, wie moderne Produktentwicklung funktioniert: von Design Thinking bis Scrum, von Customer Journey Mapping bis Roadmapping. Er absolviert Zertifizierungen zum Scrum Master und Product Owner, entwickelt Produktideen, arbeitet an echten Use Cases – und erlebt, wie viel Freude es macht, Produkte mitzugestalten statt nur zu verwalten. Gleichzeitig geht es um mehr als nur Inhalte. Daniel muss lernen, zu lernen. Sich zu strukturieren, dranzubleiben, Verantwortung zu übernehmen – auch für den eigenen Fortschritt. Genau das macht die Ausbildung zum Produktmanager für ihn so wertvoll: Sie fordert, aber sie gibt auch Sicherheit. Mit echtem Praxisbezug, sinnvollen Tools und guter Begleitung. Was ihm besonders hilft: Die Ausbildung wird durch einen Bildungsgutschein gefördert. Und sie gibt ihm die Möglichkeit, Schritt für Schritt in den Beruf hineinzuwachsen. Heute steht Daniel kurz vor dem Abschluss, bereitet sich auf Bewerbungsgespräche vor und merkt, wie gefragt die Themen sind, mit denen er sich beschäftigt hat. Agilität, Nutzerzentrierung, Produktstrategie – das, was vor einem Jahr noch Neuland war, gehört inzwischen zu seinem Werkzeugkasten. Daniels Geschichte zeigt, was eine gute Ausbildung zum Produktmanager leisten kann – besonders für Menschen, die den Quereinstieg wagen. Sie schafft Klarheit, stärkt Selbstvertrauen und eröffnet neue Wege. Und sie macht deutlich: Es ist nie zu spät, einen neuen Anlauf zu nehmen. Wenn du selbst mit dem Gedanken spielst, dich beruflich zu verändern, mehr Verantwortung zu übernehmen oder tiefer in die digitale Produktwelt einzusteigen – dann hör in diese Folge rein. Vielleicht ist es genau der Impuls, den du brauchst.
Are you feeling pressure to make the most of summer—but not sure what actually matters for college admissions? In this episode, Steve Gardner breaks down the three most common mistakes high-achieving students make when planning their summer... and shows you how to avoid them.You'll meet:Sophia, who overloaded her schedule trying to impress collegesDaniel, who created a meaningful project from a single questionAnd Bryanna, a real student whose summer project led to research, grants, and scholarship offersWhether you're feeling behind or just overwhelmed, this episode will help you create a summer that builds not just a stronger application—but a stronger you.-----To register for the Ivy League Challenge, visit our websiteTo follow on Instagram: @TheIvyLeagueChallengeTo join us on our Facebook group for parents
In der aktuellen Folge vom CULTiTALK begrüßt Host Georg Wolfgang zwei besondere Gäste: Violeta Kameri, Expertin für Führungsentwicklung und Teamcoaching, sowie Sebastian Löhmann, Teamlead bei BSH Hausgeräte mit einer großen Leidenschaft für User Experience. Gemeinsam reflektieren sie, wie sie sich inmitten eines tiefgreifenden Transformationsprozesses bei BSH kennengelernt haben – einer Phase, in der die Unternehmenskultur grundlegend hinterfragt und neu aufgebaut wurde.Georg, Violeta und Sebastian diskutieren offen, wie kulturelle Veränderung in Organisationen gelingen kann, warum Experimentierräume wie Design Thinking Workshops oft mehr bewirken als klassische Projektpläne und weshalb Haltung, Diversität und Empowerment zentrale Treiber für nachhaltigen Wandel sind. Violeta gewährt dabei Einblicke in das MOVE-Programm bei BSH, das unter anderem durch hierarchiefreie Auswahl, Teamvielfalt und freiwillige Beteiligung Zeichen setzen konnte. Sebastian schildert, wie seine Perspektive auf User Experience den Fokus von rein technischen Lösungen hin zu einer nutzerzentrierten, menschlichen Arbeitsweise erweitert hat.Besonders spannend ist ihre ehrliche Auseinandersetzung mit aktuellen Herausforderungen: Wie gehen Organisationen und Führungskräfte in krisenhaften Zeiten mit der Spannung zwischen Struktur und Freiraum um? Was braucht es, um in herausfordernden Phasen gemeinsam Innovations- und Veränderungskraft zu erhalten, ohne in alte Muster zurückzufallen? Die Folge lädt dazu ein, typische Missverständnisse von New Work und Transformation zu hinterfragen, sich auf das Wesentliche von Kulturarbeit zu besinnen und nicht zuletzt die Bedeutung von Dialog, Empathie und Menschlichkeit im Arbeitsalltag neu zu entdecken. Wer wissen möchte, wie echte Transformationsarbeit im Unternehmen erlebt wird, erhält hier praxisnahe Einblicke, Inspiration und ehrliche Reflexion. Alle Links zu Violeta Kameri:LinkedIn: https://www.linkedin.com/in/violeta-kameri-she-her-237862a2/Unternehmen: www.kameri-coaching.com Alle Links zu Sebastian Löhmann:LinkedIn: https://www.linkedin.com/in/sebastian-loehmann-62468869/Unternehmen: http://www.bsh-group.com Alle Links zu Georg und dem Culturizer:Georg: https://www.linkedin.com/in/georg-wolfgangCulturizer: https://culturizer.appCULTiTALK: https://cultitalk.de
Was passiert, wenn wir als Frauen nicht länger abwarten, sondern die KI-Zukunft selbst mitgestalten – mit Neugier, Klarheit und einem gesunden Maß an Nicht-Wissen? In dieser Folge geht es genau darum.Mein heutiger Gast hat mit viel Eigeninitiative einen KI-Fast-Track für über 200 berufstätige Frauen auf die Beine gestellt – ohne großes Team, aber mit Design Thinking im Herzen und dem festen Glauben: Wir müssen die Entwicklung rund um KI mitgestalten – und zwar von Anfang an.Wir sprechen über die Verbindung von KI und Design Thinking, über Intuition als Innovationskraft, über die Hürden auf dem Weg (besonders als Frau in einem techniklastigen Feld) – und darüber, warum es manchmal genau richtig ist, loszugehen, bevor alles fertig ist.In dieser Folge spreche ich mit Bao NguyenIm Detail sprechen wir über folgende Fragen:Was bedeutet Design Thinking im Kontext von KI – und was hat es mit dir persönlich gemacht?Warum gerade berufstätige Frauen eine Einladung in die KI-Welt brauchenWie sich dein Weg mit dem KI-Fast-Track entwickelt hat – und was du daraus gelernt hastWelche Zweifel, Aha-Momente und inneren Widerstände du erlebt hastVerbinde dich gerne über Linkedin mit ihr - https://www.linkedin.com/in/baohanh-nguyen/Website: https://www.bao-nguyen.com/ki-power-fuer-frauenUnd wir bleiben gerne in Kontakt: Du findest mich bei Instagram: https://www.instagram.com/elisabeth_hartwig/ Oder auch unter https://www.positiveconsulting.co/ Herzliche Grüße ElisabethHinweis: Die bereitgestellten Inhalte dienen ausschließlich Informations- und Bildungszwecken und stellen keinen Ersatz für medizinische und therapeutische Beratung dar. Für weitere Infos: https://www.positiveconsulting.co/haftungsausschluss-und-notrufnummern
Hey humans! I was absolutely thrilled to have a fascinating conversation with Alison Coward joining us all the way from across the pond (as I finally got to say!) Alison shared her incredible human experience, tracing her journey through the worlds of fashion promotion, supporting creative practitioners, and ultimately diving deep into the power of collaboration. We kicked off by exploring Alison's path, from her early fascination with the creative industries to her pivotal Master's research focused on collaboration within that sector. This led to the birth of her business, Bracket, which initially aimed to connect creative freelancers for collaborative projects. Alison also sheds light on the application of design thinking principles to foster more human-centered and collaborative ways of working within teams. It was truly an insightful discussion that left me pondering how we can all be more intentional about fostering collaboration and creativity in our daily work. Stacie More episodes at StacieBaird.com. Alison Coward Bracket Website Alison Coward LinkedIn Alison Coward's new book, Workshop Culture
¿No tienes un CRM? Comienza tu prueba de 30 días GRATIS en pipedrive CRMhttps://aff.trypipedrive.com/adcampaignCurso GRATIS: "Ventas & CRM" https://aff.trypipedrive.com/CURSOGRATISCurso GRATIS: "Gerente-Líder de Ventas"https://aff.trypipedrive.com/9k9mdmEn este episodio comparto contigo el concepto de design thinking y te enseño cómo es que lo podemos aplicar nosotros los vendedores para cerrar más proyectos. Hosted on Acast. See acast.com/privacy for more information.
No episódio de hoje temos Bruno Contesini, engenheiro químico de formação, pesquisador em biocombustíveis pela USP, com passagem pela Petrobras Distribuidora e vasta experiência no mercado financeiro. Sócio-fundador da Neit Asset, hoje é diretor no Ipê Bank, Index Core Investments e presidente do Grupo Glannos. Possui certificação CGA da ANBIMA, MBA pelo Ibmec e formação em Inovação e Design Thinking pelo MIT. Atua também no campo social, com livro publicado em apoio ao GRAACC e liderança na Associação Glannos. Uma conversa impressionante sobre superação e capacidade de fazer acontecer. ....................................................................................................................................................................
No episódio de hoje temos Bruno Contesini, engenheiro químico de formação, pesquisador em biocombustíveis pela USP, com passagem pela Petrobras Distribuidora e vasta experiência no mercado financeiro. Sócio-fundador da Neit Asset, hoje é diretor no Ipê Bank, Index Core Investments e presidente do Grupo Glannos. Possui certificação CGA da ANBIMA, MBA pelo Ibmec e formação em Inovação e Design Thinking pelo MIT. Atua também no campo social, com livro publicado em apoio ao GRAACC e liderança na Associação Glannos. Uma conversa impressionante sobre superação e capacidade de fazer acontecer. ....................................................................................................................................................................
Join Dr. LL on Small Biz Stories as she sits down with Michael Pilla, founder of Pilla Creative Marketing, to uncover a straightforward, no-nonsense approach to web design that actually works. Michael shares his proven method for creating websites that not only look great but drive real business results-cutting through the fluff to help small business owners attract customers and grow their brand online. He shared two "wow" insights that really grabbed me regarding websites and their importance: You'll never know about the business you're not getting You're one click away from oblivion If you're ready to stop wasting time and start building a website that delivers, I know a guy ... ! ✴️ https://pillacm.com/ ✴️ If you like what you see and hear, please subscribe and give us a thumbs-up! #SmallBusiness #WebDesign #MarketingStrategy #DigitalMarketing
Join Dr. LL on Small Biz Stories as she sits down with Michael Pilla, founder of Pilla Creative Marketing, to uncover a straightforward, no-nonsense approach to web design that actually works. Michael shares his proven method for creating websites that not only look great but drive real business results-cutting through the fluff to help small business owners attract customers and grow their brand online. He shared two "wow" insights that really grabbed me regarding websites and their importance: You'll never know about the business you're not getting You're one click away from oblivion If you're ready to stop wasting time and start building a website that delivers, I know a guy ... ! ✴️ https://pillacm.com/ ✴️ If you like what you see and hear, please subscribe and give us a thumbs-up! #SmallBusiness #WebDesign #MarketingStrategy #DigitalMarketing
Send us a text“It's not that you are not creative, you just haven't worked a little more on developing your capacity. We can all be creative.” Dr. Maria CamachoDr. Maria Camacho is a global leader in design thinking and innovation. With over 30 years of experience across academia, consulting, and industry, she has helped shape the way organisations think about creativity and collaboration.In this episode, Maria talks about how design thinking can help people and companies navigate uncertainty.In this episode, you'll hear about:Why Design Thinking matters now more than everHow creative resilience is built through practiceThe emotional highs and lows of the innovation processWhy organisations still struggle to value designTips to support introverts and quieter voices in ideationHow to run a “dark horse” prototype that uncovers unexpected solutionsThe role of play and experimentation at workHelping teams fall in love with the process, not just the ideaWhen to introduce creativity in education and leadershipWhat it means to make creativity part of everyone's roleKey linksDr. Maria Camacho LinkedInRecommended Book: The Design Thinking Toolbox: A Guide to Mastering the Most Popular and Valuable Innovation Methods (Design Thinking Series)Stanford UniversityFrogSwinburne University of TechnologyAbout our guest Dr. Maria Camacho is a globally recognised expert in design thinking and strategic innovation with over 30 years of experience across academia, industry, and consulting. With a PhD in Design Thinking and a decade-long partnership with Stanford University's flagship programs, Maria has helped shape innovation practices at global companies and institutions, including Frog, the Australian Department of Health and Aged Care, Westpac, Swinburne University, and global European group Sonae.Maria's career spans founding and directing award-winning academic programs, mentoring teams to embrace human-centred approaches, and delivering impactful workshops and keynote speeches around the world. Known for her evidence-based methods, she empowers leaders and teams to tackle complexity with creativity, empathy, and humanity.Today, Maria runs her independent practice as a speaker, corporate trainer, and advisor, inspiring organisations to foster cultures of innovation and collaborative problem-solving.About our hostOur host, Chris Hudson, is an Intrapreneuship Coach, Teacher, Experience Designer and Founder of business transformation coaching and consultancy Company Road.Company Road was founded by Chris Hudson, who saw over-niching and specialisation within corporates as a significant barrier to change.Chris considers himself incredibly fortunate to have worked with some of the world's most ambitious and successful companies, including Google, Mercedes-Benz, Accenture (Fjord) and Dulux, to name a small few. He continues to teach with University of Melbourne in Innovation, and Academy Xi in CX, Product Management, Design Thinking For weekly updates and to hear about the latest episodes, please subscribe to The Company Road Podcast at https://companyroad.co/podcast/
Tom Havens, a creative powerhouse and the visionary founder of Havens Consulting, possesses a remarkable sales background and deep roots in creative and design for the promo industry. His leadership propelled Catalyst Marketing to $25 MM before its acquisition by HALO in 2017. Driven by his passion for innovation, Tom launched Havens Consulting in 2024, dedicated to empowering distributors and suppliers to achieve unprecedented sales growth.
In this episode we interview Ann Carden. Ann is one of the top business growth consultants and strategists for people who want to accelerate growth to multiple 7+ figures. She is an internationally best-selling author, keynote speaker and podcast host.In this conversation Ann shares her extensive experience with me in how she's built and exited multiple businesses, emphasizing the importance of testing ideas and understanding market needs. She discusses the challenges faced in the coaching industry, the significance of targeting the right market for premium clients, and the value of writing expert books that align with business goals. Use the discount code PODCAST for $50 off a ticket to our upcoming Testing Business Ideas with ChatGPT Workshop on April 29th: www.eventbrite.com/e/1309306534089/?discount=PODCAST
When our host Colin Weston attended a TGL match (Tiger's Jupiter Links vs Rory's Boston Common) he quickly learned that several of the compelling holes played out on a 60' high simulator video screen and 360º rotating, undulating green are designed by previous guest Agustin Pizá, who is the creative force behind Pizá Golf Design. First appearing on The ModGolf Podcast back in November 2021, Augie rejoins us to pull back the curtain on his design inspiration as he walks us through six of the fun and challenging holes he and his Pizá Golf team created for TGL. https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/EsxnmWH4.jpg Are you a watcher more than a listener? Then you can watch our video with Augie on The ModGolf YouTube channel (https://youtu.be/RUDZqWY3U9U) as he walks us through his inspiration and process on six TGL hole designs. Click on this link (https://youtu.be/RUDZqWY3U9U) or the image below as Colin and Augie discuss how their mutual backgrounds in architectural design influence their creativity in the golf space. https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/2XsdxxE3.jpg (https://youtu.be/RUDZqWY3U9U) Here are images of all six holes that Augie shares with us for you to take in while listening to the podcast: The Plank Teams will need to walk “The Plank” as they navigate this uphill hole with tricky diagonal bunkering. For this short 380-yard par 4, it could be tempting for teams to go for the driver, but 3 pot bunkers narrow the landing area adding risk to the aggressive play. Agustín says: "For The Plank, we wanted to design something simple but also something that required you to think through your shots. To achieve this, we positioned the bunkers to create several dynamic diagonal lines across the hole." "When you stand on the tee box, that positioning gives you the sensation of, ‘Oh, it's full of bunkers, there's nowhere to land my ball!' But obviously that's not the case, you have several landing areas and platforms to access. The Plank is designed to be a drivable par-4, depending on the wind, but the strategy will change if it's a crosswind versus wind at the players' backs. If less than a driver is chosen off the tee, a well-placed tee shot still leaves a short approach and great chance at birdie." https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/zErM0GXO.png Pick Yer Plunder Set in Bounty Bay, this hole is the ultimate match play par 5. From the gold tee, players are faced with three options. The riskiest, and by far most rewarding choice, is going straight over the guardian bunker to a 27-yard-wide fairway, requiring a 300-yard carry. Choosing the right option, the fairway is just 37-yards-wide and requires a 285-yard carry. With a solid drive, players will be left with less than 250 yards remaining. The safest play is to the left, where the fairway is 70 yards wide. But the further left you miss it, the more blind and long your second shot will be. Agustín says: "A 590 yard par 5. The hole idea is you can take that middle section and you will be rewarded. You will only have a 200 yard shot to the GreenZone to get on in two. The alternative is to play the right arm or the left arm. You will have to play the second shot on a high cliff or a low cliff. This hole not only plays with your psyche on ways of playing it, but also where you land could create some blind shots and some other challenges that you probably were not expecting." https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/_r20cPOY.png On The Rocks This stunning downhill par 3 hangs off the edge of a cliff in the North Sea of Scotland. The green sits on a 41-yard-wide island that replicates the exact same-sized turntable in TGL's GreenZone at SoFi Center. Players will be tempted to be aggressive, most will likely have a short iron in hand, but any slight misjudgment and a team may quickly find themselves On The Rocks. Agustín says: "This is one of the last designs that we created, it's a par 3 that sits right on the cliffs. What we did very special here, is we took the GreenZone and just erased everything, all the surroundings, and kept the turntable. We have five distinct tee boxes. The first two tees are right in the center and they are somwhere between 100 yards and 130 yards. On the sides, the tee boxes spread out to ask for a fade or for a draw. If you go towards the furthest one out, it'll ask for a draw and it's 180 yards out." https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/Mtgou8fv.png Sidewinder A high trajectory right-to-left tee shot will reward teams with Position A on this reachable Par 5, while bunkers dot the approach to the green, which sits beyond a small ravine. While the design is similar to Serpent, the penalty areas have been minimized with the intention for Sidewinder to have a bit less bite. Agustín says: "You can take the conservative route on the right and if you hit over 290 to 310 yards you will get that speed slope onto position A. If you try to clear the left side and be more aggressive you will get rewarded even more. If you cannot get home in two then you will have to find a very good strategy to attack the GreenZone. You have to choose whether you want to lay your ball on the left or the right and that will be dictated by where the flag is played." https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/7drFnnF4.png The Spear A close relative of Temple, teams will face a simple risk vs. reward choice when teeing off on The Spear. The design places a pinch point right around the PGA TOUR average carry and gives players a choice to either hit a long and straight tee shot past the pinch point, or lay up short and play to the green in three. Teams that hit the ball short of the pinch will have plenty of room to lay up as they progress towards the green. Players that are able to execute the risky drive and land safely are then rewarded with a green light to go for the floating GreenZone in two. Agustín says: "The Spear is a full par 5. Architecture at the end is about playing with form and we started to create this hole by playing with triangles and we came up with The Spear. It pinches away on the fairway at approximately 300 yards, give or take. That's where it's going to make players think, with a crosswind likely a key factor in play, too. The strategy is right there in your face. It's a heroic hole. Do you want to lay up to guarantee a three shot hole or do you want to try to clear it and take that risk as it opens up in a very generous way? You'll have a very good chance of getting home in two if you clear the pinch successfully." https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/e7864_kR.png Temple is a hole design inspired by ancient civilizations and based on simplicity, the art form of two triangles facing each other to create a unique risk vs. reward with its hourglass shape. The choice off the tee is whether to carry the narrow intersection where the opposing triangles meet, or to lay up short and run the risk of a 240-yard or longer shot into the green. From the tee box, the fairway reaches its narrowest point at 285 yards before it widens again. The entire hole is surrounded by penalty areas and wind will be a factor within the virtual setting, complicating the decision for teams. Agustín says: "Temple is a par 4 playing over 500 yards that we found in the mountains of South America. This is a very special design because it plays with simplicity. With just two forms - two triangles pinched in the center - it can give us so much excitement and strategy, and we have placed the green in a position to reward the most aggressive shots off the tee." https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/OQzAsQ_5.png Want to connect with Augie? Visit his bio page (https://modgolf.fireside.fm/guests/agustin-piza) for contact information. And visit The TGL website (https://tglgolf.com/holes) to learn more about all 29 holes designs that were available for the 2025 TGL season. https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/YWS02n9A.png (https://tglgolf.com/holes) Join our mission to make golf more innovative, inclusive and fun... and WIN some awesome golf gear! As the creator and host of The ModGolf Podcast and YouTube channel I've been telling golf entrepreneurship and innovation stories since May 2017 and I love the community of ModGolfers that we are building. I'm excited to announce that I just launched our ModGolf Patreon page to bring together our close-knit community of golf-loving people! As my Patron you will get access to exclusive live monthly interactive shows where you can participate, ask-me-anything video events, bonus content, golf product discounts and entry in members-only ModGolf Giveaway contests. I'm offering two monthly membership tiers at $5 and $15 USD, but you can also join for free. Your subscription will ensure that The ModGolf Podcast continues to grow so that I can focus on creating unique and impactful stories that support and celebrate the future of golf. Click to join >> https://patreon.com/Modgolf I look forward to seeing you during an upcoming live show!... Colin https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/q_IZwlpO.jpg (https://patreon.com/Modgolf) We want to thank our Episode Presenting Partner Golf Genius Software who have supported The ModGolf Podcast since 2019! Are you a golf course owner, manager or operator looking to increase both your profit margins and on-course experience? https://media24.fireside.fm/file/fireside-uploads-2024/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/K9NPjjAv.jpg (https://www.golfgenius.com) Golf Genius powers tournament management at over 10,000 private clubs, public courses, resorts, golf associations, and tours in over 60 countries. So if you're a golf professional or course operator who wants to save time, deliver exceptional golfer experiences, and generate more revenue, check them out online at golfgenius.com (https://www.golfgenius.com). Special Guest: Agustín Pizá - Founder and Architect with Pizá Golf Design.
Send me a messageOn this week's episode of the Sustainable Supply Chain podcast, I'm joined by Rhea Rakshit, VP of Product Management at Sayari, a company helping organisations untangle the complex web of supply chain risk with data, design thinking, and a strong dose of social impact.We talk about why traditional supply chain visibility just doesn't cut it anymore - and how real insight starts with understanding who you're sourcing from and who they're connected to. Rhea brings a fascinating perspective, shaped by her background in social innovation and systems design, and years working on both the consumer and enterprise sides of supply chain tech.In this episode, you'll learn:✅ Why ESG is no longer just a CSR checkbox✅ How forced labour, climate risk, and deforestation are being tracked with data-led approaches✅ What “human-centred design” actually looks like in the context of supply chain software✅ The difference between visibility and insight - and why it matters for resilience✅ How global North boardrooms often miss the lived realities of their suppliers in the global South✅ Why consolidating sustainability ownership under risk or compliance functions is a game-changerIf you're serious about building a resilient, ethical, and future-proof supply chain, this conversation is a must-listen.
หลัก Design Thinking 101 ง่ายๆ ที่หลายคนไม่รู้
Celia Lerman es abogada especializada en propiedad intelectual y nuevas tecnologías, matriculada tanto en Argentina como en California. Es socia del estudio Lerman & Szlak, donde asesora y representa a empresas en el ámbito de la tecnología, combinando su experiencia legal con un profundo entendimiento del mundo creativo.En este episodio, Celia nos adentra en el fascinante mundo donde convergen el derecho y la creatividad. Exploramos los elementos de una marca que pueden protegerse legalmente y los desafíos particulares que enfrentan los diseñadores de packaging. También analizamos un caso emblemático del mercado argentino que nos revela valiosas lecciones sobre la protección de la identidad visual y el valor emocional de las marcas. Por último, discutimos los nuevos retos que plantea la inteligencia artificial generativa para la propiedad intelectual.Magíster en Derecho por Stanford University donde fue becaria Fulbright, Celia ha sido reconocida como abogada destacada en Argentina por prestigiosos rankings como World Trademark Review, IP Stars y Chambers and Partners.Links Relevantes:Celia Lerman LinkedInLerman & SzlakCelia LermanSeguinos:BRANDERMAN websiteBRANDERMAN InstagramHernán Braberman LinkedInMi agencia de diseño de packaging TRIDIMAGEPACKNEWS BlogSuscribite:Suscribite a BRANDERMAN en tu App de Podcast favorita para no perderte ninguno denuestros próximos episodios.SpotifyApple PodcastsYouTubeOvercastIvoox
A frustrated CEO, a legacy system no one liked, and a looming contract deadline — this episode unpacks the story of how one team broke out of vendor-driven inertia and took back control of their tech strategy. What started as confusion and friction turned into clarity and confidence, all through the power of intentional facilitation and a tightly structured two-day workshop. You'll hear how a group of cross-functional stakeholders aligned on priorities, identified risky assumptions, and rapidly shaped a new path forward — including a validated RFP and scoring rubric — in just 16 hours. This episode is packed with practical tips for anyone facing a big, high-stakes decision with too many options and too little time. Inside the episode... A CEO's challenge with legacy tech and vendor pressure How a two-day workshop turned chaos into clarity The role of facilitation in accelerating strategic alignment Stack ranking, 2x2 matrices, and other prioritization techniques Why solo work before group discussion makes a huge difference Designing better user stories from the ground up Using ChatGPT to draft faster, better RFPs and rubrics How to spot and de-risk your most dangerous assumptions Tactical facilitation tips for running your own workshop The impact of intentional structure, breaks, and focus Mentioned in this episode ChatGPT RFP (Request for Proposal) templates and scoring rubrics Integral's Plus/Delta/Learn framework Facilitation techniques like 2x2 matrices, stack ranking, dot voting Data integration planning Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow. Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence
Join host Tom Shiels as he speaks with Dr David Roach about his latest book The Innovation Approach: Overcoming the Limitations of Design Thinking and the Lean Startup. The conversation covers the challenges faced by modern innovation methodologies and the opportunities that exist when a robust concept is combined with a realistic business model. Welcome to Emerald Podcast Series. Join our hosts as they talk to experts using their research to create real impact in society. In each episode we explore the role research plays in our modern world, and ask how it can contribute to solving the complex environmental, economic, social and political challenges facing our planet.
Guest Bio: Dave Snowden divides his time between two roles: founder & Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales. Known for creating the sense-making framework, Cynefin, Dave's work is international in nature and covers government and industry looking at complex issues relating to strategy, organisational decision making and decision making. He has pioneered a science-based approach to organisations drawing on anthropology, neuroscience and complex adaptive systems theory. He is a popular and passionate keynote speaker on a range of subjects, and is well known for his pragmatic cynicism and iconoclastic style. He holds positions as extra-ordinary Professor at the Universities of Pretoria and Stellenbosch and visiting Professor at Bangor University in Wales respectively. He has held similar positions at Hong Kong Polytechnic University, Canberra University, the University of Warwick and The University of Surrey. He held the position of senior fellow at the Institute of Defence and Strategic Studies at Nanyang University and the Civil Service College in Singapore during a sabbatical period in Nanyang. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and also won the Academy of Management aware for the best practitioner paper in the same year. He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO. In 2006 he was Director of the EPSRC (UK) research programme on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research. He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity; during that period he was selected by IBM as one of six on-demand thinkers for a world-wide advertising campaign. Prior to that he worked in a range of strategic and management roles in the service sector. His company Cognitive Edge exists to integrate academic thinking with practice in organisations throughout the world and operates on a network model working with Academics, Government, Commercial Organisations, NGOs and Independent Consultants. He is also the main designer of the SenseMaker® software suite, originally developed in the field of counter terrorism and now being actively deployed in both Government and Industry to handle issues of impact measurement, customer/employee insight, narrative based knowledge management, strategic foresight and risk management. The Centre for Applied Complexity was established to look at whole of citizen engagement in government and is running active programmes in Wales and elsewhere in areas such as social inclusion, self-organising communities and nudge economics together with a broad range of programmes in health. The Centre will establish Wales as a centre of excellence for the integration of academic and practitioner work in creating a science-based approach to understanding society. Social Media and Website LinkedIn: https://uk.linkedin.com/in/dave-snowden-2a93b Twitter: @snowded Website: Cognitive Edge https://www.cognitive-edge.com/ Books/ Resources: Book: Cynefin - Weaving Sense-Making into the Fabric of Our World by Dave Snowden and Friends https://www.amazon.co.uk/Cynefin-Weaving-Sense-Making-Fabric-World/dp/1735379905 Book: Hope Without Optimism by Terry Eagleton https://www.amazon.co.uk/Hope-Without-Optimism-Terry-Eagleton/dp/0300248679/ Book: Theology of Hope by Jurgen Moltmann https://www.amazon.co.uk/Theology-Hope-Classics-Jurgen-Moltmann/dp/0334028787 Poem: ‘Mending Wall' by Robert Frost https://www.poetryfoundation.org/poems/44266/mending-wall Video: Dave Snowden on ‘Rewilding Agile' https://www.youtube.com/watch?v=QrgaPDqet4c Article reference to ‘Rewilding Agile' by Dave Snowden https://cynefin.io/index.php/User:Snowded Field Guide to Managing Complexity (and Chaos) In Times of Crisis https://cynefin.io/index.php/Field_guide_to_managing_complexity_(and_chaos)_in_times_of_crisis Field Guide to Managing Complexity (and Chaos) In Times of Crisis (2) https://ec.europa.eu/jrc/en/publication/managing-complexity-and-chaos-times-crisis-field-guide-decision-makers-inspired-cynefin-framework Cynefin Wiki https://cynefin.io/wiki/Main_Page Interview Transcript Ula Ojiaku: Dave, thank you for making the time for this conversation. I read in your, your latest book - the book, Cynefin: Weaving Sense Making into the Fabric of Our World, which was released, I believe, in celebration of the twenty first year of the framework. And you mentioned that in your childhood, you had multidisciplinary upbringing which involved lots of reading. Could you tell us a bit more about that? Dave Snowden: I think it wasn't uncommon in those days. I mean, if you did… I mean, I did science A levels and mathematical A levels. But the assumption was you would read every novel that the academic English class were reading. In fact, it was just unimaginable (that) you wouldn't know the basics of history. So, if you couldn't survive that in the sixth form common room, and the basics of science were known by most of the arts people as well. So that that was common, right. And we had to debate every week anyway. So, every week, you went up to the front of the class and you were given a card, and you'd have the subject and which side you are on, and you had to speak for seven minutes without preparation. And we did that every week from the age of 11 to 18. And that was a wonderful discipline because it meant you read everything. But also, my mother was… both my parents were the first from working class communities to go to university. And they got there by scholarship or sheer hard work against the opposition of their families. My mother went to university in Germany just after the war, which was extremely brave of her - you know, as a South Wales working class girl. So, you weren't allowed not to be educated, it was considered the unforgivable sin. Ula Ojiaku: Wow. Did it mean that she had to learn German, because (she was) studying in Germany…? Dave Snowden: She well, she got A levels in languages. So, she went to university to study German and she actually ended up as a German teacher, German and French. So, she had that sort of background. Yeah. Ula Ojiaku: And was that what influenced you? Because you also mentioned in the book that you won a £60 prize? Dave Snowden: Oh, no, that was just fun. So, my mum was very politically active. We're a South Wales labor. Well, I know if I can read but we were labor. And so, she was a local Councilor. She was always politically active. There's a picture of me on Bertrand Russell's knee and her as a baby on a CND march. So it was that sort of background. And she was campaigning for comprehensive education, and had a ferocious fight with Aiden Williams, I think, who was the Director of Education, it was really nasty. I mean, I got threatened on my 11 Plus, he got really nasty. And then so when (I was) in the sixth form, I won the prize in his memory, which caused endless amusement in the whole county. All right. I think I probably won it for that. But that was for contributions beyond academic. So, I was leading lots of stuff in the community and stuff like that. But I had £60. And the assumption was, you go and buy one massive book. And I didn't, I got Dad to drive me to Liverpool - went into the big bookshop there and just came out with I mean, books for two and six pence. So, you can imagine how many books I could get for £60. And I just took everything I could find on philosophy and history and introductory science and stuff like that and just consumed it. Ula Ojiaku: Wow, it seemed like you already knew what you wanted even before winning the prize money, you seem to have had a wish list... Dave Snowden: I mean, actually interesting, and the big things in the EU field guide on (managing) complexity which was just issued. You need to build…, You need to stop saying, ‘this is the problem, we will find the solution' to saying, ‘how do I build capability, that can solve problems we haven't yet anticipated?' And I think that's part of the problem in education. Because my children didn't have that benefit. They had a modular education. Yeah, we did a set of exams at 16 and a set of exams that 18 and between those periods, we could explore it (i.e. options) and we had to hold everything in our minds for those two periods, right? For my children, it was do a module, pass a test, get a mark, move on, forget it move on. So, it's very compartmentalized, yeah? And it's also quite instrumentalist. We, I think we were given an education as much in how to learn and have had to find things out. And the debating tradition was that; you didn't know what you're going to get hit with. So, you read everything, and you thought about it, and you learn to think on your feet. And I think that that sort of a broad switch, it started to happen in the 80s, along with a lot of other bad things in management. And this is when systems thinking started to dominate. And we moved to an engineering metaphor. And you can see it in cybernetics and everything else, it's an attempt to define everything as a machine. And of course, machines are designed for a purpose, whereas ecosystems evolve for resilience. And I think that's kind of like where I, my generation were and it's certainly what we're trying to bring back in now in sort of in terms of practice. Ula Ojiaku: I have an engineering background and a computer science background. These days, I'm developing a newfound love for philosophy, psychology, law and, you know, intersect, how do all these concepts intersect? Because as human beings we're complex, we're not machines where you put the program in and you expect it to come out the same, you know, it's not going to be the same for every human being. What do you think about that? Dave Snowden: Yeah. And I think, you know, we know more on this as well. So, we know the role of art in human evolution is being closely linked to innovation. So, art comes before language. So, abstraction allows you to make novel connections. So, if you focus entirely on STEM education, you're damaging the human capacity to innovate. And we're, you know, as creatures, we're curious. You know. And I mean, we got this whole concept of our aporia, which is key to connecting that, which is creating a state of deliberate confusion, or a state of paradox. And the essence of a paradox is you can't resolve it. So, you're forced to think differently. So, the famous case on this is the liar's paradox, alright? I mean, “I always lie”. That just means I lied. So, if that means I was telling the truth. So, you've got to think differently about the problem. I mean, you've seen those paradoxes do the same thing. So that, that deliberate act of creating confusion so people can see novelty is key. Yeah. Umm and if you don't find… finding ways to do that, so when we looked at it, we looked at linguistic aporia, aesthetic aporia and physical aporia. So, I got some of the… one of the defining moments of insight on Cynefin was looking at Caravaggio`s paintings in Naples. When I realized I've been looking for the idea of the liminality. And that was, and then it all came together, right? So those are the trigger points requiring a more composite way of learning. I think it's also multiculturalism, to be honest. I mean, I, when I left university, I worked on the World Council of Churches come, you know program to combat racism. Ula Ojiaku: Yes, I'd like to know more about that. That's one of my questions… Dave Snowden: My mother was a good atheist, but she made me read the Bible on the basis, I wouldn't understand European literature otherwise, and the penetration guys, I became a Catholic so… Now, I mean, that that was fascinating, because I mean, I worked on Aboriginal land rights in Northern Australia, for example. And that was when I saw an activist who was literally murdered in front of me by a security guard. And we went to the police. And they said, it's only an Abo. And I still remember having fights in Geneva, because South Africa was a tribal conflict with a racial overlay. I mean, Africa, and its Matabele Zulu, arrived in South Africa together and wiped out the native population. And if you don't understand that, you don't understand the Matabele betrayal. You don't understand what happened. It doesn't justify apartheid. And one of the reasons there was a partial reconciliation, is it actually was a tribal conflict. And the ritual actually managed that. Whereas in Australia, in comparison was actually genocide. Yeah, it wasn't prejudice, it was genocide. I mean, until 1970s, there, were still taking half -breed children forcibly away from their parents, inter-marrying them in homes, to breed them back to white. And those are, I think, yeah, a big market. I argued this in the UK, I said, one of the things we should actually have is bring back national service. I couldn't get the Labor Party to adopt it. I said, ‘A: Because it would undermine the Conservatives, because they're the ones who talk about that sort of stuff. But we should allow it to be overseas.' So, if you put two years into working in communities, which are poorer than yours, round about that 18 to 21-year-old bracket, then we'll pay for your education. If you don't, you'll pay fees. Because you proved you want to give to society. And that would have been… I think, it would have meant we'd have had a generation of graduates who understood the world because that was part of the objective. I mean, I did that I worked on worked in South Africa, on the banks of Zimbabwe on the audits of the refugee camps around that fight. And in Sao Paulo, in the slums, some of the work of priests. You can't come back from that and not be changed. And I think it's that key formative period, we need to give people. Ula Ojiaku: True and like you said, at that age, you know, when you're young and impressionable, it helps with what broadening your worldview to know that the world is bigger than your father's … compound (backyard)… Dave Snowden: That's the worst problem in Agile, because what, you've got a whole class of, mainly white males and misogynism in Agile is really bad. It's one of the worst areas for misogyny still left, right, in terms of where it works. Ula Ojiaku: I'm happy you are the one saying it not me… Dave Snowden: Well, no, I mean, it is it's quite appalling. And so, what you've actually got is, is largely a bunch of white male game players who spent their entire time on computers. Yeah, when you take and run seriously after puberty, and that's kind of like a dominant culture. And that's actually quite dangerous, because it lacks, it lacks cultural diversity, it lacks ethnic diversity, it lacks educational diversity. And I wrote an article for ITIL, recently, which has been published, which said, no engineers should be allowed out, without training in ethics. Because the implications of what software engineers do now are huge. And the problem we've got, and this is a really significant, it's a big data problem as well. And you see it with a behavioral economic economist and the nudge theory guys - all of whom grab these large-scale data manipulations is that they're amoral, they're not immoral, they're amoral. And that's actually always more scary. It's this sort of deep level instrumentalism about the numbers; the numbers tell me what I need to say. Ula Ojiaku: And also, I mean, just building on what you've said, there are instances, for example, in artificial intelligence is really based on a sample set from a select group, and it doesn't necessarily recognize things that are called ‘outliers'. You know, other races… Dave Snowden: I mean, I've worked in that in all my life now back 20, 25 years ago. John Poindexter and I were on a stage in a conference in Washington. This was sort of early days of our work on counter terrorism. And somebody asked about black box AI and I said, nobody's talking about the training data sets. And I've worked in AI from the early days, all right, and the training data sets matter and nobody bothered. They just assumed… and you get people publishing books which say correlation is causation, which is deeply worrying, right? And I think Google is starting to acknowledge that, but it's actually very late. And the biases which… we were looking at a software tool the other day, it said it can, it can predict 85% of future events around culture. Well, it can only do that by constraining how executive see culture, so it becomes a self-fulfilling prophecy. And then the recruitment algorithms will only recruit people who match that cultural expectation and outliers will be eliminated. There's an HBO film coming up shortly on Myers Briggs. Now, Myers Briggs is known to be a pseudo-science. It has no basis whatsoever in any clinical work, and even Jung denied it, even though it's meant to be based on his work. But it's beautiful for HR departments because it allows them to put people into little categories. And critically it abrogates, judgment, and that's what happened with systems thinking in the 80s 90s is everything became spreadsheets and algorithms. So, HR departments would produce… instead of managers making decisions based on judgment, HR departments would force them into profile curves, to allocate resources. Actually, if you had a high performing team who were punished, because the assumption was teams would not have more than… Ula Ojiaku: Bell curve... Dave Snowden: …10 percent high performance in it. All right. Ula Ojiaku: Yeah. Dave Snowden: And this sort of nonsense has been running in the 80s, 90s and it coincided with… three things came together. One was the popularization of systems thinking. And unfortunately, it got popularized around things like process reengineering and learning organization. So that was a hard end. And Sanghi's pious can the sort of the, the soft end of it, right? But both of them were highly directional. It was kind of like leaders decide everything follows. Yeah. And that coincided with the huge growth of computing - the ability to handle large volumes of information. And all of those sorts of things came together in this sort of perfect storm, and we lost a lot of humanity in the process. Ula Ojiaku: Do you think there's hope for us to regain the humanity in the process? Because it seems like the tide is turning from, I mean, there is still an emphasis, in my view, on systems thinking, however, there is the growing realization that we have, you know, knowledge workers and people… Dave Snowden: Coming to the end of its park cycle, I see that all right. I can see it with the amount of cybernetics fanboys, and they are all boys who jump on me every time I say something about complexity, right? So, I think they're feeling threatened. And the field guide is significant, because it's a government, you know, government can like publication around effectively taken an ecosystems approach, not a cybernetic approach. And there's a book published by a good friend of mine called Terry Eagleton, who's… I don't think he's written a bad book. And he's written about 30, or 40. I mean, the guy just produces his stuff. It's called “Hope without Optimism”. And I think, hope is… I mean, Moltman just also published an update of his Theology of Hope, which is worth reading, even if you're not religious. But hope is one of those key concepts, right, you should… to lose hope is a sin. But hope is not the same thing as optimism. In fact, pessimistic people who hope actually are probably the ones who make a difference, because they're not naive, right? And this is my objection to the likes of Sharma Ga Sengi, and the like, is they just gather people together to talk about how things should be. And of course, everything should be what, you know, white MIT, educated males think the world should be like. I mean, it's very culturally imperialist in that sort of sense. And then nobody changes because anybody can come together in the workshop and agree how things should be. It's when you make a difference in the field that it counts, you've got to create a micro difference. This is hyper localization, you got to create lots and lots of micro differences, which will stimulate the systems, the system will change. I think, three things that come together, one is COVID. The other is global warming. And the other is, and I prefer to call it the epistemic justice movement, though, that kind of like fits in with Black Lives Matter. But epistemic justice doesn't just affect people who are female or black. I mean, if you come to the UK and see the language about the Welsh and the Irish, or the jokes made about the Welsh in BBC, right? The way we use language can designate people in different ways and I think that's a big movement, though. And it's certainly something we develop software for. So, I think those three come together, and I think the old models aren't going to be sustainable. I mean, the cost is going to be terrible. I mean, the cost to COVID is already bad. And we're not getting this thing as long COVID, it's permanent COVID. And people need to start getting used to that. And I think that's, that's going to change things. So, for example, in the village I live in Wiltshire. Somebody's now opened an artisan bakery in their garage and it's brilliant. And everybody's popping around there twice a week and just buying the bread and having a chat on the way; socially-distanced with masks, of course. And talking of people, that sort of thing is happening a lot. COVID has forced people into local areas and forced people to realise the vulnerability of supply chains. So, you can see changes happening there. The whole Trump phenomenon, right, and the Boris murmuring in the UK is ongoing. It's just as bad as the Trump phenomenon. It's the institutionalization of corruption as a high level. Right? Those sorts of things trigger change, right? Not without cost, change never comes without cost, but it just needs enough… It needs local action, not international action. I think that's the key principle. To get a lot of people to accept things like the Paris Accord on climate change, and you've got to be prepared to make sacrifices. And it's too distant a time at the moment, it has to become a local issue for the international initiatives to actually work and we're seeing that now. I mean… Ula Ojiaku: It sounds like, sorry to interrupt - it sounds like what you're saying is, for the local action, for change to happen, it has to start with us as individuals… Dave Snowden: The disposition… No, not with individuals. That's actually very North American, the North European way of thinking right. The fundamental kind of basic identity structure of humans is actually clans, not individuals. Ula Ojiaku: Clans... Dave Snowden: Yeah. Extended families, clans; it's an ambiguous word. We actually evolved for those. And you need it at that level, because that's a high level of social interaction and social dependency. And it's like, for example, right? I'm dyslexic. Right? Yeah. If I don't see if, if the spelling checker doesn't pick up a spelling mistake, I won't see it. And I read a whole page at a time. I do not read it sentence by sentence. All right. And I can't understand why people haven't seen the connections I make, because they're obvious, right? Equally, there's a high degree of partial autism in the Agile community, because that goes with mathematical ability and thing, and that this so-called education deficiencies, and the attempt to define an ideal individual is a mistake, because we evolved to have these differences. Ula Ojiaku: Yes. Dave Snowden: Yeah. And the differences understood that the right level of interaction can change things. So, I think the unit is clan, right for extended family, or extended, extended interdependence. Ula Ojiaku: Extended interdependence… Dave Snowden: We're seeing that in the village. I mean, yeah, this is classic British atomistic knit, and none of our relatives live anywhere near us. But the independence in the village is increasing with COVID. And therefore, people are finding relationships and things they can do together. Now, once that builds to a critical mass, and it does actually happen exponentially, then bigger initiatives are possible. And this is some of the stuff we were hoping to do in the US shortly on post-election reconciliation. And the work we've been doing in Malmo, in refugees and elsewhere in the world, right, is you change the nature of localized interaction with national visibility, so that you can measure the dispositional state of the system. And then you can nudge the system when it's ready to change, because then the energy cost of change is low. But that requires real time feedback loops in distributed human sensor networks, which is a key issue in the field guide. And the key thing that comes back to your original question on AI, is, the internet at the moment is an unbuffered feedback loop. Yeah, where you don't know the source of the data, and you can't control the source of the data. And any network like that, and this is just apriori science factor, right will always become perverted. Ula Ojiaku: And what do you mean by term apriori? Dave Snowden: Oh, before the facts, you don't need to, we don't need to wait for evidence. It's like in an agile, you can look at something like SAFe® which case claims to scale agile and just look at it you say it's apriori wrong (to) a scale a complex system. So, it's wrong. All right. End of argument right. Now let's talk about the details, right. So yeah, so that's, you know, that's coming back. The hyper localization thing is absolutely key on that, right? And the same is true to be honest in software development. A lot of our work now is to understand the unarticulated needs of users. And then shift technology in to actually meet those unarticulated needs. And that requires a complex approach to architecture, in which people and technology are objects with defined interactions around scaffolding structures, so that applications can emerge in resilience, right? And that's actually how local communities evolve as well. So, we've now got the theoretical constructs and a lot of the practical methods to actually… And I've got a series of blog posts - which I've got to get back to writing - called Rewilding Agile. And rewilding isn't returning to the original state, it's restoring balance. So, if you increase the number of human actors as your primary sources, and I mean human actors, not as people sitting on (in front of) computer screens who can be faked or mimicked, yeah? … and entirely working on text, which is about 10%, of what we know, dangerous, it might become 80% of what we know and then you need to panic. Right? So, you know, by changing those interactions, increasing the human agency in the system, that's how you come to, that's how you deal with fake news. It's not by writing better algorithms, because then it becomes a war with the guys faking the news, and you're always gonna lose. Ula Ojiaku: So, what do you consider yourself, a person of faith? Dave Snowden: Yeah. Ula Ojiaku: Why? Dave Snowden: Oh, faith is like hope and charity. I mean, they're the great virtues… I didn't tell you I got into a lot in trouble in the 70s. Dave Snowden: I wrote an essay that said Catholicism, Marxism and Hinduism were ontologically identical and should be combined and we're different from Protestantism and capitalism, which are also ontologically identical (and) it can be combined. Ula Ojiaku: Is this available in the public domain? Dave Snowden: I doubt it. I think it actually got me onto a heresy trial at one point, but that but I would still say that. Ula Ojiaku: That's amazing. Can we then move to the framework that Cynefin framework, how did it evolve into what we know it as today? Dave Snowden: I'll do a high-level summary, but I wrote it up at length in the book and I didn't know I was writing for the book. The book was a surprise that they put together for me. I thought that was just writing an extended blog post. It started when I was working in IBM is it originates from the work of Max Borrasso was my mentor for years who tragically died early. But he was looking at abstraction, codification and diffusion. We did a fair amount of work together, I took two of those aspects and started to look at informal and formal communities in IBM, and its innovation. And some of the early articles on Cynefin, certainly the early ones with the five domains come from that period. And at that time, we had access labels. Yeah. And then then complexity theory came into it. So, it shifted into being a complexity framework. And it stayed … The five domains were fairly constant for a fairly long period of time, they changed their names a bit. The central domain I knew was important, but didn't have as much prominence as it does now. And then I introduced liminality, partly driven by agile people, actually, because they could they couldn't get the concept there were dynamics and domains. So, they used to say things like, ‘look, Scrum is a dynamic. It's a way of shifting complex to complicated' and people say ‘no, the scrum guide said it's about complex.' And you think, ‘oh, God, Stacey has a lot to answer for' but… Ula Ojiaku: Who`s Stacey? Dave Snowden: Ralph Stacey. So, he was the guy originally picked up by Ken when he wrote the Scrum Guide… Ula Ojiaku: Right. Okay. Dave Snowden: Stacey believes everything's complex, which is just wrong, right? So, either way, Cynefin evolved with the liminal aspects. And then the last resolution last year, which is… kind of completes Cynefin to be honest, there's some refinements… was when we realized that the central domain was confused, or operatic. And that was the point where you started. So, you didn't start by putting things into the domain, you started in the operatic. And then you moved aspects of things into the different domains. So that was really important. And it got picked up in Agile, ironically, by the XP community. So, I mean, I was in IT most of my life, I was one of the founders of the DSDM Consortium, and then moved sideways from that, and was working in counterterrorism and other areas, always you're working with technology, but not in the Agile movement. Cynefin is actually about the same age as Agile, it started at the same time. And the XP community in London invited me in, and I still think Agile would have been better if it had been built on XP, not Scrum. But it wouldn't have scaled with XP, I mean, without Scrum it would never have scaled it. And then it got picked up. And I think one of the reasons it got picked up over Stacey is, it said order is possible. It didn't say everything is complex. And virtually every Agile method I know of value actually focuses on making complex, complicated. Ula Ojiaku: Yes. Dave Snowden: And that's its power. What they're… what is insufficient of, and this is where we've been working is what I call pre-Scrum techniques. Techniques, which define what should go into that process. Right, because all of the Agile methods still tend to be a very strong manufacturing metaphor - manufacturing ideas. So, they assume somebody will tell them what they have to produce. And that actually is a bad way of thinking about IT. Technology needs to co-evolve. And users can't articulate what they want, because they don't know what technology can do. Ula Ojiaku: True. But are you saying… because in Agile fundamentally, it's really about making sure there's alignment as well that people are working on the right thing per time, but you're not telling them how to do it? Dave Snowden: Well, yes and no - all right. I mean, it depends what you're doing. I mean, some Agile processes, yes. But if you go through the sort of safe brain remain processes, very little variety within it, right? And self-organization happens within the context of a user executive and retrospectives. Right, so that's its power. And, but if you look at it, it took a really good technique called time-boxing, and it reduced it to a two-week sprint. Now, that's one aspect of time boxing. I mean, I've got a whole series of blog posts next week on this, because time boxing is a hugely valuable technique. It says there's minimal deliverable project, and maximum deliverable product and a minimal level of resource and a maximum level of resource. And the team commits to deliver on the date. Ula Ojiaku: To accurate quality… to a quality standard. Dave Snowden: Yeah, so basically, you know that the worst case, you'll get the minimum product at the maximum cost, but you know, you'll get it on that date. So, you can deal with it, alright. And that's another technique we've neglected. We're doing things which force high levels of mutation and requirements over 24 hours, before they get put into a Scrum process. Because if you just take what users want, you know, there's been insufficient co-evolution with the technology capability. And so, by the time you deliver it, the users will probably realize they should have asked for something different anyway. Ula Ojiaku: So, does this tie in with the pre-Scrum techniques you mentioned earlier? If so, can you articulate that? Dave Snowden: So, is to say different methods in different places. And that's again, my opposition to things like SAFe, to a lesser extent LeSS, and so on, right, is they try and put everything into one bloody big flow diagram. Yeah. And that's messy. All right? Well, it's a recipe, not a chef. What the chef does is they put different ingredients together in different combinations. So, there's modularity of knowledge, but it's not forced into a linear process. So, our work… and we just got an open space and open source and our methods deliberately, right, in terms of the way it works, is I can take Scrum, and I can reduce it to its lowest coherent components, like a sprint or retrospective. I can combine those components with components for another method. So, I can create Scrum as an assembly of components, I can take those components compared with other components. And that way, you get novelty. So, we're then developing components which sit before traditional stuff. Like for example, triple eight, right? This was an old DSDM method. So, you ran a JAD sessions and Scrum has forgotten about JAD. JAD is a really… joint application design… is a really good set of techniques - they're all outstanding. You throw users together with coders for two days, and you force out some prototypes. Yeah, that latching on its own would, would transform agile, bringing that back in spades, right? We did is we do an eight-hour JAD session say, in London, and we pass it on to a team in Mumbai. But we don't tell them what the users ask for. They just get the prototype. And they can do whatever they want with it for eight hours. And then they hand it over to a team in San Francisco, who can do whatever they want with it in eight hours. And it comes back. And every time I've run this, the user said, ‘God, I wouldn't have thought of that, can I please, have it?' So, what you're doing is a limited life cycle - you get the thing roughly defined, then you allow it to mutate without control, and then you look at the results and decide what you want to do. And that's an example of pre-scrum technique, that is a lot more economical than systems and analysts and user executives and storyboards. And all those sorts of things. Yeah. Ula Ojiaku: Well, I see what you mean, because it seems like the, you know, the JAD - the joint application design technique allows for emergent design, and you shift the decision making closer to the people who are at the forefront. And to an extent my understanding of, you know, Scrum … I mean, some agile frameworks - that's also what they promote… Dave Snowden: Oh, they don't really don't. alright. They picked up Design Thinking which is quite interesting at the moment. If you if you look at Agile and Design Thinking. They're both at the end of their life cycles. Ula Ojiaku: Why do you say that? Dave Snowden: Because they're being commodified. The way you know, something is coming to the end of its life cycle is when it becomes highly commodified. So, if you look at it, look at what they are doing the moment, the Double Diamond is now a series of courses with certificates. And I mean, Agile started with bloody certificates, which is why it's always been slightly diverse in the way it works. I mean, this idea that you go on a three-day course and get a certificate, you read some slides every year and pay some money and get another certificate is fundamentally corrupt. But most of the Agile business is built on it, right? I mean, I've got three sets of methods after my name. But they all came from yearlong or longer courses certified by university not from tearing apart a course. Yeah, or satisfying a peer group within a very narrow cultural or technical definition of competence. So, I think yeah, and you can see that with Design Thinking. So, it's expert ideation, expert ethnography. And it still falls into that way of doing things. Yeah. And you can see it, people that are obsessed with running workshops that they facilitate. And that's the problem. I mean, the work we're doing on citizen engagement is actually… has no bloody facilitators in it. As all the evidence is that the people who turn up are culturally biased about their representative based opinions. And the same is true if you want to look at unarticulated needs, you can't afford to have the systems analysts finding them because they see them from their perspective. And this is one of one science, right? You did not see what you do not expect to see. We know that, alright? So, you're not going to see outliers. And so, the minute you have an expert doing something, it's really good - where you know, the bounds of the expertise, cover all the possibilities, and it's really dangerous. Well, that's not the case. Ula Ojiaku: So, could you tell me a bit more about the unfacilitated sessions you mentioned earlier? Dave Snowden: They're definitely not sessions, so we didn't like what were triggers at moments. Ula Ojiaku: Okay. Dave Snowden: So, defining roles. So, for example, one of the things I would do and have done in IT, is put together, young, naive, recently graduated programmer with older experienced tester or software architect. So, somebody without any… Ula Ojiaku: Prejudice or pre-conceived idea... Dave Snowden: … preferably with a sort of grandparent age group between them as well. I call it, the grandparents syndrome - grandparents say things to their grandchildren they won't tell their children and vice versa. If you maximize the age gap, there's actually freer information flow because there's no threat in the process. And then we put together with users trained to talk to IT people. So, in a month's time, I'll publish that as a training course. So, training users to talk to IT people is more economical than trying to train IT people to understand users. Ula Ojiaku: To wrap up then, based on what you said, you know, about Cynefin, and you know, the wonderful ideas behind Cynefin. How can leaders in organizations in any organization apply these and in how they make sense of the world and, you know, take decisions? Dave Snowden: Well, if there's actually a sensible way forward now, so we've just published the field guide on managing complexity. Ula Ojiaku: Okay. Dave Snowden: And that is actually, it's a sort of ‘Chef's guide'. It has four stages: assess, adapt, exert, transcend, and within that it has things you could do. So, it's not a list of qualities, it's a list of practical things you should go and do tomorrow, and those things we're building at the moment with a lot of partners, because we won't try and control this; this needs to be open. Here's an assessment process that people will go through to decide where they are. So that's going to be available next week on our website. Ula Ojiaku: Oh, fantastic! Dave Snowden: For the initial registration. Other than that, and there's a whole body of stuff on how to use Cynefin. And as I said, we just open source on the methods. So, the Wiki is open source. These… from my point of view, we're now at the stage where the market is going to expand very quickly. And to be honest, I, you know, I've always said traditionally use cash waiver as an example of this. The reason that Agile scaled around Scrum is he didn't make it an elite activity, which XP was. I love the XP guys, but they can't communicate with ordinary mortals. Yeah. It takes you about 10 minutes to tune into the main point, and even you know the field, right. And he (Jeff Sutherland) made the Scrum Guide open source. And that way it's great, right. And I think that that's something which people just don't get strategic with. They, in early stages, you should keep things behind firewalls. When the market is ready to expand, you take the firewalls away fast. Because I mean, getting behind firewalls initially to maintain coherence so they don't get diluted too quickly, or what I call “hawks being made into pigeons”. Yeah. But the minute the market is starting to expand, that probably means you've defined it so you release the firewall so the ideas spread very quickly, and you accept the degree of diversity on it. So that's the reason we put the Wiki. Ula Ojiaku: Right. So, are there any books that you would recommend, for anyone who wants to learn more about what you've talked about so far. Dave Snowden: You would normally produce the theory book, then the field book, but we did it the other way around. So, Mary and I are working on three to five books, which will back up the Field Guide. Ula Ojiaku: Is it Mary Boone? Dave Snowden: Mary Boone. She knows how to write to the American managers, which I don't, right… without losing integrity. So that's coming, right. If you go onto the website, I've listed all the books I read. I don't think… there are some very, very good books around complexity, but they're deeply specialized, they're academic. Gerard's book is just absolutely brilliant but it's difficult to understand if you don't have a philosophy degree. And there are some awfully tripe books around complexity - nearly all of the popular books I've seen, I wouldn't recommend. Yeah. Small Groups of Complex Adaptive Systems is probably quite a good one that was published about 20 years ago. Yeah, but that we got a book list on the website. So, I would look at that. Ula Ojiaku: Okay. Thank you so much for that. Do you have any ask of the audience and how can they get to you? Dave Snowden: We've open-sourced the Wiki, you know, to create a critical mass, I was really pleased we have 200 people volunteered to help populate it. So, we get the all the methods in the field guide them. And they're actively working at that at the moment, right, and on a call with them later. And to be honest, I've done 18-hour days, the last two weeks, but 8 hours of each of those days has been talking to the methods with a group of people Academy 5, that's actually given me a lot of energy, because it's huge. So, get involved, I think it's the best way… you best understand complexity by getting the principles and then practicing it. And the key thing I'll leave us with is the metaphor. I mentioned it a few times - a recipe book user has a recipe, and they follow it. And if they don't have the right ingredients, and if they don't have the right equipment, they can't operate. Or they say it's not ‘true Agile'. A chef understands the theory of cooking and has got served in apprenticeship. So, their fingers know how to do things. And that's… we need… a downside.. more chefs, which is the combination of theory and practice. And the word empirical is hugely corrupted in the Agile movement. You know, basically saying, ‘this worked for me' or ‘it worked for me the last three times' is the most dangerous way of moving forward. Ula Ojiaku: Because things change and what worked yesterday might not work Dave Snowden: And you won't be aware of what worked or didn't work and so on. Ula Ojiaku: And there's some bias in that. Wouldn't you say? Dave Snowden: We've got an attentional blindness if you've got Ula Ojiaku: Great. And Dave, where can people find you? Are you on social media? Dave Snowden: Cognitive. Yeah, social media is @snowded. Yeah. LinkedIn, Facebook and Twitter. Two websites – the Cognitive Edge website, which is where I blog, and there's a new Cynefin Center website now, which is a not-for-profit arm. Ula Ojiaku: Okay. All these would be in the show notes. Thank you so much for your time, Dave. It's been a pleasure speaking with you. Dave Snowden: Okay. Thanks a lot.
What happens when one of the world's most loved productivity tools decides to reinvent itself for the age of AI? At Team 25 in Anaheim, I sat down with Gaurav Kataria, Head of Product for Trello at Atlassian, to unpack the biggest release in Trello's history and what it means for individuals and teams navigating the chaos of modern work. Gaurav describes the new Trello as “an AI-powered to-do list,” built not to replace project management tools like Jira but to complement them—especially for those personal tasks, scattered action items, and mental notes that get lost in a sea of email, Slack messages, and SaaS app notifications. With half a million users opting into the beta within 48 hours of launch, it's clear that the new direction is resonating. In our conversation, we explore how Atlassian is using AI to enhance, not overwhelm, individual productivity—by capturing inputs from everywhere, organizing them intelligently, and helping users block time visually with integrations into Google and Microsoft calendars. This isn't about automating your life; it's about giving you clarity and control without friction. We also talk about how Trello remains deeply personal. From list colors to card covers and mobile widgets, the design philosophy centers on reducing cognitive load and sparking focus. Trello isn't trying to be a super app. It's trying to be the app that respects your mental model, works the way your brain works, and empowers you to get meaningful work done on your own terms. If you're overwhelmed by task sprawl or skeptical of AI's growing role in daily workflows, this episode offers a grounded look at what thoughtful, user-centered innovation looks like in action. How do you strike the balance between simplicity, automation, and human creativity? Let's explore that together.
Brieane Olson is the CEO of PacSun, where she has worked for 17 years. With over two decades of experience in the retail industry, she spearheaded PacSun's collaborations with cultural figures like Kanye West and Kendall and Kylie Jenner. Brieane is also a board member at Women in Retail Leadership, Shoptalk, and Design Thinking for UC schools. In this episode… Fashion brands face the ongoing challenge of remaining relevant in youth culture. With shifting values, rapid trend cycles, and a demand for authenticity, many businesses struggle to connect with Gen Z and Gen Alpha in meaningful ways. How can brands stay ahead while building long-term loyalty with a constantly evolving consumer? Fashion, youth culture, and retail leadership expert Brieane Olson has transformed a leading youth fashion brand into a cultural movement by embracing innovation, co-creation, and purpose-driven leadership. She emphasizes balancing bold innovation risks with data-informed decisions, like investing in new technology early on while building long-term partnerships with influencers to drive trust and engagement. By leveraging social listening through platforms like TikTok and Discord, building a community through co-creation, and ensuring each initiative aligns with a clear, resonant mission, brands can build loyalty with younger generations. Tune in to this episode of the Up Arrow Podcast as William Harris welcomes Brieane Olson, the CEO of PacSun, to discuss staying culturally relevant in the fast-paced realm of youth fashion. Brieane talks about navigating brand evolutions, the role of technology in the future of retail, and lessons and tips for unlocking the next stage of brand growth.
Send us a textWe are on a short spring break at AI for Kid. We look forward to seeing you all in May. In the meantime, check out this replay with Archi Marrapu, a remarkable young inventor. • Explaining artificial intelligence as a "fake brain" that can mimic human intelligence and sometimes exceed human capabilities• Creating Project Pill Tracker, a 3D-printed medication management system with AI features that prevent medication errors• Working with tools like Arduino Uno kits, 3D printers, Flutter, and coding languages including Java and Python• Starting with curiosity and coding as entry points to learning about AI• Building confidence to overcome challenges and persist through failuresLinks to Resources: VoyceProject Pill TrackerOnchi 3d printingAutodesk inventorTinkercadArdino unoFlutter app developmentAndroid studiosJavaNIHStemifyGirlsContact Archi:Archi Marrapu LinkedInEmail: stemifygirls@gmail.com or founder.stemifygirls@gmail.comSupport the showHelp us become the #1 podcast for AI for Kids.Buy our new book "Let Kids Be Kids, Not Robots!: Embracing Childhood in an Age of AI"Social Media & Contact: Website: www.aidigitales.com Email: contact@aidigitales.com Follow Us: Instagram, YouTube Gift or get our books on Amazon or Free AI Worksheets Listen, rate, and subscribe! Stay updated with our latest episodes by subscribing to AI for Kids on your favorite podcast platform. Apple Podcasts Amazon Music Spotify YouTube Other Like our content, subscribe or feel free to donate to our Patreon here: patreon.com/AiDigiTales...
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Innovation and efficiency are opposing ideas, with a focus on cost-per-lesson-learned being key to effective innovation processes. In this episode, Ty Hagler, Founder and Principal at Trig, shares how his company helps medical innovators navigate the journey from early-stage prototyping to commercialization. He discusses his background, from Olympic hopeful to Home Depot innovator, before founding Trig and discovering his passion for medical devices. Ty highlights their Med Design Training, which emphasizes understanding clinical needs as the "North Star" for any medical device company. He also shares a success story of Couplet Care, an infant bassinet designed for postpartum mothers, and offers insights on market validation, FDA clearance, and practical business tips for medical innovators. Tune in and learn how to reduce your cost-per-lesson-learned to a minimum and take what you're doing to the next level! Resources: Connect and follow Ty Hagler on LinkedIn. Learn more about Trig on their LinkedIn and website. Buy Profit First by Mike Michalowicz here. Get The Mom Test by Rob Fitzpatrick here. Fast Track Your Business Growth: Outcomes Rocket is a full-service marketing agency focused on helping healthcare organizations like yours maximize your impact and accelerate growth. Learn more at outcomesrocket.com
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I'm looking back to a great conversion I had with Olympic silver medalist John Coyle. Known as “The Time Guy,” John is a thought leader in the field of chronoception—the study of how humans process time— and one of the world's leading experts in Design Thinking. A graduate of Stanford University's Product Design Program and a Kellogg MBA, John is an NBC sports analyst, two-time TEDx presenter and sought-after keynote speaker. His presentations combine the data and analytics of a professor with the inspired storytelling of an Olympic athlete. He is also a best-selling author of two books, Design For Strengths: Applying Design Thinking to Individual and Team Strengths and The Art of Really Living Manifesto. As a speaker and an author, his talent is in weaving facts, examples, and intellectual principles into engaging stories that leave you with actionable ideas. THIS EPISODE IS PERFECT FOR… anyone interested in design thinking, optimizing for their strength and maximizing their time to make major breakthroughs. TODAY'S MAIN MESSAGE… John shares his experiences as an Olympian, an innovator, and a world-class “design-thinker.” His personal experiences, metaphors, and practical guidelines serve as a roadmap for innovation and leaning into your strengths as opposed to trying to solve “weaknesses.” He also shares how design thinking can seep into and affect other parts of your life and career to achieve breakthrough performances and create more meaning. WHAT I LOVE MOST… John's great and illustrative anecdotes that help anyone focus on design thinking, solving the right problems, and learning how to lean into your strengths as opposed to solving for your non-strengths. Running Time: 35:55 Subscribe on iTunes Find Tiffani Online: LinkedIn Facebook X Find John Online: Website LinkedIn John's Books: Design For Strengths The Art of Really Living Manifesto
Behind every great invention is an engineer who figured out how to make it work. But how do you take an extremely technical, cutting-edge innovation and make it easy to understand and use for the public? That's where designers come in.Barry Katz is a professor emeritus of industrial design at California College of the Arts and a consulting professor at Stanford University. He is the author of the book, Make It New: A History of Silicon Valley Design, co-author of Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation, and has spent decades studying the history of design thinking and its purpose at organizations. Barry and Greg discuss the historical trajectory of design in tech, how engineers and designers began collaborating in the 1980s, and the role of design in transforming technologies into user-friendly products. The conversation also covers the interdisciplinary nature of design, the impact of design thinking on various industries, and Barry's latest book detailing the application of design principles in healthcare. *unSILOed Podcast is produced by University FM.*Episode Quotes:You don't have to be a designer to think like one31:47: You don't have to be a designer to think like one. And in fact, you probably don't want to become a designer. But over the course of this rather remarkable few decades, designers have learned a lot of tricks, and they're basically tricks. And many of those tricks can be learned by entrepreneurs, lawyers, physicians, which is what we dealt with in our most recent book. And it's not turning them into designers; it's giving them tools to solve their problems in medicine, law, engineering, or wherever, in something like the way that designers solve their problems.Why design thrives like an ecosystem19:17: So what is the connector between the internal combustion engine and the car, between the printed circuit board and the lamp? It's design. So, in the course of that, designers have had to learn a whole lot of new skills, new tricks. That's where design thinking has played, I think, an important role, which may be drawing to a close. They've learned to integrate the behavioral sciences. They've learned how to talk to technical people. There's no doubt that it is an ongoing challenge.Designers shape experiences, not just products25:40: We don't want products to fail people. Now, a refrigerator is one thing, but then, when you are starting not just to approach a large appliance in your kitchen but to put it in your pocket, your kid's backpack, or a contact lens—which is to deliver insulin to a diabetic, which Google X is working on—then your tolerance for a bad experience vanishes. And it is a bit of a hackneyed thing to say, but the role of designers has been to create an experience.Design isn't about knowing everything, it's about knowing who to ask27:15: What happens when you have an exposure to the way anthropologists approach a problem, or economists, or linguists, or whoever it might be, is not that you become one or you acquire that level of professionalism, but you know who to ask. And you've heard an entirely new inventory of questions that may not have occurred to you in the past but are now on your agenda. And you either acquire a sufficient level of professional skill to answer those questions, or you now know who to ask. Show Links:Recommended Resources:Moore's Law The Microma Silicon Valley (TV series) Alphonse Chapanis Larry Page Franz von HolzhausenDeepSeekNatasha Jen: Design Thinking is Bullsh*tGuest Profile:Faculty Profile at California College of the ArtsFaculty Profile at Stanford UniversityProfessional Profile on LinkedInHis Work:Make It New: A History of Silicon Valley DesignChange by Design, Revised and Updated: How Design Thinking Transforms Organizations and Inspires Innovation
In this episode we interview Deon Crasto. Deon started his product management career at OnDeck Capital, a small business lending platform, where he focused on payments growth. He currently leads payments and ML- driven risk assessment at Velocity Global. Deon and I discussed the importance of curiosity and problem-solving in product management. We talked about the significance of metrics, and in particular, how to avoid vanity metrics. Deon shared some of the challenges of aligning teams with company goals and navigating regulations in experimentation. Use the discount code PODCAST for $50 off a ticket to our upcoming Testing Business Ideas with ChatGPT Workshop on April 29th: www.eventbrite.com/e/1309306534089/?discount=PODCAST
This interview was recorded at GOTO Copenhagen 2024.https://gotocph.comDiana Montalion - Systems Architect, Mentrix Founder & Author of "Learning Systems Thinking"Kris Jenkins - Developer Advocate, Software Developer, Podcast Host, Conference Speaker & Geek RESOURCESDianahttps://bsky.app/profile/mentrix.bsky.socialhttps://hachyderm.io/@dianahttps://www.linkedin.com/in/dianamontalionhttps://x.com/dianamontalionhttps://github.com/dianamontalionhttps://blog.montalion.comhttps://learningsystemsthinking.comKrishttps://bsky.app/profile/krisajenkins.bsky.socialhttps://www.linkedin.com/in/krisjenkinshttps://github.com/krisajenkinshttp://blog.jenkster.comRECOMMENDED BOOKSDiana Montalion • Learning Systems ThinkingAndrew Harmel-Law • Facilitating Software ArchitectureDonella H. Meadows • Thinking in SystemsDonella H. Meadows • Limits to GrowthRobert M. Pirsig • Zen & the Art of Motorcycle MaintenanceBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
In this episode, Mark, Dan, and Kristen field questions from the wonderful Graphic Design students of Indiana State University! The Q&A covers a multitude of subjects from imposter syndrome, the differences between art and creative directors, should you go to graduate school as a visual artist if you never intend to teach, and lots more!Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
In this conversation, Chris Hood shares his diverse background in storytelling across various media, including movies, video games, and digital marketing. He emphasizes the importance of storytelling in engaging consumers and how it connects to business strategies. The discussion explores the iterative nature of game development, the significance of customer feedback in marketing, and the evolving role of AI in media. Chris also highlights the challenges of balancing creativity with market demands and the necessity of testing ideas with real audiences.
In this episode, we explore the power of design thinking in shaping the future of universities. Our guest, Laura McBain, shares insights on how this human-centered, iterative approach to problem-solving is transforming higher education—making it more innovative, inclusive, and community-driven. From enhancing teaching and research to forging stronger connections with local communities, design thinking is redefining how universities address real-world challenges. Laura is a designer, adjunct professor, and Managing Director at the Stanford d.school. She specializes in professional education and strategic partnerships, working with companies, nonprofits, and philanthropic institutions to harness design as a catalyst for innovative transformation. Additional Resources Stanford d.school: https://dschool.stanford.edu/
Can we explore the future as if it were an archaeological site? Instead of predicting trends or following hype cycles, future archaeologist Markus Iofcea uncovers artifacts - fragments of possible futures - that help us rethink what's to come.Future archaeologist, co-author of the book Zurück zur Zukunft, and all-round inspiring mind, Markus Iofcea, is here to tell us that yes, the future can be ours to create! He digs in the future to see what treasures he can find in its vast archeological site - except his artefacts aren't the rare remnants of a civilisation gone-by, but rather inventions we are yet to make. Inventions that could change the world!From there, he hypothesises his discoveries infinitely - helping organisations to philosophically explore contexts, variations and parameters to test if an innovation will work well beyond our current, limiting reality.This was one of those rare, fascinating conversations that you won't want to miss - thank you for setting my mind alight, Markus!Find out about:What future archaeology is and how Markus explores the possibilities of the futureFuture artefacts: what they are, how to dig them out, and how to innovate themThe importance of removing an artefact from our current context to prepare for the unknownWhy we must ‘dig' at an innovation for as long as possible, interrogating its logical componentsHow Markus helps the corporate world to excavate innovations, free from limitations and predictionsDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Link to his book Connect to Markus Iofcea:LinkedInWebsiteSupport the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
Steve Jobs was the greatest Design Thinker!How do you explain design thinking to a layman?Why should everyone be a design thinker?There is nothing B2B.. it's always human to human!A great episode with Preeti Vyas Giannetti, an artist, Brand designer, and entrepreneur who has steered VGC over the last two decades to a top position in India as an independent Design and Communication Consultancy. Preeti has been invited to serve on the jury for prestigious awards such as the Cannes Festival (twice), the New York Festivals, and the D&AD London awards, among others. Tune in to this fantastic episode to open your minds from being good to great... coz that doesn't come from being in cheap and safe zones. Follow @THE.ARTISTSPODCAST for insights! Email id: metaphysicallab@gmail.com/ You can follow us and leave us feedback on Facebook, Instagram, and Twitter @eplogmedia, For partnerships/queries send you can send us an email at bonjour@eplog.media DISCLAIMER: The views expressed on all the shows produced and distributed by Ep.Log Media are personal to the host and the guest of the shows respectively and with no intention to harm the sentiments of any individual/organization.The said content is not obscene or blasphemous or defamatory of any event and/or person deceased or alive or in contempt of court or breach of contract or breach of privilege, or in violation of any provisions of the statute, nor hurt the sentiments of any religious groups/ person/government/non-government authorities and/or breach or be against any declared public policy of any nation or state.See omnystudio.com/listener for privacy information.
In this episode of the Crisis Lab Podcast, host Kyle King sits down with Rick Fernandez, an expert in emergency management, humanitarian aid, and international police assistance. Rick brings extensive experience from his work at the U.S. Department of Justice, the New York City Emergency Management Department, and international humanitarian missions. Kyle and Rick explore how human-centered design thinking can enhance planning processes and build stronger community and organizational resilience. They discuss how design thinking can be integrated with traditional emergency planning, foster improved trust and collaboration across agencies, and support the effective use of technology in crisis response. Show Highlights [02:06] Rick's diverse career journey in emergency management [05:13] Explanation of design thinking and its core steps [06:35] Application of design thinking in emergency planning [08:12] Integrating design thinking with traditional planning methods [14:45] Challenges and solutions in inter-agency collaboration [25:11] The role of technology in supporting crisis planning Connect with Rick Fernandez-Linkedin
AI is changing so much about how we create content. So we thought we'd bring in the founders of a brand new tool for making rich, interactive 3D content using AI.We're talking with Co-Founders Charles Migos and Bharat Vasan.And together, we talk about how to make the most out of AI tools, including mocking up ideas, iterating quickly and taking risks.About our guests, Charles Migos and Bharat VasanCharles Migos is Co-Founder & CEO at Intangible. He has over 30 years of experience in the tech industry, specializing in UX and product design. He has previously worked for Microsoft and Apple. Prior to Intangible, Charles served as VP of Product Design at Unity Technologies, where he established a core design practice, principles and philosophy. He also founded a centralized design organization and drove double-digit NPS, CSAT, engagement KPIs and revenue improvement across their portfolio with product design efforts.Bharat Vasan is an experienced investor, executive and board member with 15+ years of leadership in technology. He has a strong track record as a founder and operator in multiple sectors:• Connected Sensors & Devices• Consumer Software and Media• Healthcare, Fitness & Wellness• IoT Sensors / Smart HomeBharat is currently a founder of Intangible.ai, which uses AI to build the world's simplest 3D storytelling tool for creators in games, film, web and XR.Prior to Intangible, Bharat was an investment partner at The Production Board, a $450M venture capital fund, where he built on his experience as an angel investor with a deep network of founders. He helped invest in and create value at businesses ranging from foundry/seed, all the way to growth/IPO. As COO for fund, he also helped the firm fundraise and navigate market cycles in 3 of the most volatile years in venture capital.Bharat also has a strong track record as a P&L operator for growth and early-stage companies, having led his businesses through multiple rounds of financing and acquisitions. Bharat has raised over $500m for his companies, with multiple exits (founded BASIS Science, acq. by Intel; President August Home, acq. by Assa Abloy; CEO of PAX Labs, achieved unicorn status).Bharat is an active public speaker and Board member for venture-backed startups, and nonprofits.What B2B Companies Can Learn From Intangible.ai:Mock up ideas. You can make effective prototypes of a content idea with AI. It lets you get your idea across without having to invest a lot of time or money in a first draft. Charles says, “A storyboard is probably the most important artifact in the process after the script itself. Why? Because it is very low fidelity, but there is very high bandwidth in what it communicates. So like, I as the cinematographer, the director, the set designer, the costume designer, the visual effects supervisor, whomever, looks at A 2D sketch and understands exactly what it means for them creatively. So that idea that you can work from very low or coarse levels of detail, but get to very high levels of detail over time in the way that the process requires is super important. And is as enabling for those film creators or game creators as it will be for these other use cases we hope to activate around live event and architecture, urban design, live event productions and theater and all of that good stuff.”Iterate quickly. Something not quite right with the first version? Iterate quickly using AI. It can even give you multiple drafts or versions of the same idea. Bharat says, ” If you're trying to do a Pixar movie or a documentary, or you're trying to make an interactive game, that's the stuff that feels harder. And it feels like AI can simplify some of that. I can give you a first draft, I can give you a second draft, and I can do it in real time.” Take risks. Because you're not having to spend too much time or money mocking up your ideas with AI, it allows you to take some risks. Get really wild and see how far your ideas can take you. Bharat says, ”One thing that's happened to businesses because budgets have gotten so big, everyone's super risk averse, so you get more lookalike content. And one reason you don't see great content on channels like we used to, or the box offices, because, you know, when your budget is that large, you can't afford to take a lot of creative risks. So one reason we started the company where we are is if we can make that beginning process easy, if it's easier for Netflix to review more pitches, if it's easier for them to get a better scent, maybe they start taking more diverse bets.”Quotes*” When we found ourselves in this moment around generative AI, I knew that the time had come. Like we could apply generative AI in a way that was designed for creatives to do their best work ever. And I'm an ardent believer that creativity is a team sport.” - Charles Migos*” There's a lot of anxiety about, is AI gonna take over jobs? What is it gonna do to the creative industry? I see it slightly differently. I see it as a way to revert back to the original joy.” - Bharat Vasan*” Those people who feel somewhat threatened by the technological advance, we want to re-weaponize them so that they have more tools and skills that they can employ in different ways to ensure that bright, creative minds are in charge of the content that we enjoy as lovers of the space and consumers of that content.” - Charles Migos*” If you're trying to do a Pixar movie or a documentary, or you're trying to make an interactive game, that's the stuff that feels harder. And it feels like AI can simplify some of that. I can give you a first draft, I can give you a second draft, and I can do it in real time. But the agency that people feel when they're able to do that in real time is really, really powerful. And they share that with other people, other people give them feedback. At least when I build stuff, that gives me energy. I made something as a kid, you know, with my little Lego bricks. I shared it with my friends. They go, ‘That's really cool.' They want to build it with me. That's the fun part about being in this business.” - Bharat Vasan*”Now that AI has come along, we feel like that's the last unconquered thing. You can set up a 3D set, you can figure out how to film it before you spend a dollar on production. And then people know what it looks like, feels like, when you're pitching that to a client, to a movie studio, they get a sense of what that's like as well. And so everyone gets more confidence on the creative project before going into production. And one of the things that's broken about the business is everyone has to place that bet in millions and millions of dollars without knowing what's going to come out of it at the end of the day. And often it might not even be a storyboard, it might just be a script or a blurb. And then you're just hoping and praying that someone's going to do something good with it.” - Bharat Vasan*”A storyboard is probably the most important artifact in the process after the script itself. Why? Because it is very low fidelity, but there is very high bandwidth in what it communicates. So like, I as the cinematographer, the director, the set designer, the costume designer, the visual effects supervisor, whomever, looks at A 2D sketch and understands exactly what it means for them creatively. So that idea that you can work from very low or coarse levels of detail, but get to very high levels of detail over time in the way that the process requires is super important. And is as enabling for those film creators or game creators as it will be for these other use cases we hope to activate around live event and architecture, urban design, live event productions and theater and all of that good stuff.” - Charles Migos*”One thing that's happened to businesses because budgets have gotten so big, everyone's super risk averse, so you get more lookalike content. And one reason you don't see great content on channels like we used to, or the box offices, because, you know, when your budget is that large, you can't afford to take a lot of creative risks. So one reason we started the company where we are is if we can make that beginning process easy, if it's easier for Netflix to review more pitches, if it's easier for them to get a better scent, maybe they start taking more diverse bets.” - Bharat VasanTime Stamps[00:55] Meet Intangible.ai Co-founders Charles Migos and Bharat Vasan[01:34] Charles' Early Inspirations[03:26] Bharat's Journey and Inspirations[04:26] Founding Intangible AI[04:30] The Vision Behind Intangible AI[05:59] Challenges in the Creative Industry[09:38] The Role of AI in Creativity[20:42] User Experience and Design Thinking[26:01] The Complexity and Fear of AI in Creativity[27:53] Supporting Creative Intent with AI[29:06] Generative AI and the Future of Content Creation[30:33] Revolutionizing B2B Marketing with AI[36:07] The Role of Taste in Creative AI Tools[42:14] Simplifying the Creative Process[46:44] Empowering Original Ideas and Risk-Taking[51:19] Final Thoughts and Closing RemarksLinksConnect with Bharat and Charles on LinkedInLearn more about Intangible.aiAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Senior Producer). Remarkable was produced this week by Meredith Gooderham, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
If I could sit down with my teenage self, I'd have a lot to say about college admissions—especially in today's high-pressure environment. In this episode, I share the advice I wish someone had given me at 16, including the biggest misconceptions I had about the admissions process and what actually mattered in the long run. If you're feeling overwhelmed by grades, extracurriculars, and the constant pressure to be "impressive," this episode will help you shift your mindset and focus on what truly makes a difference—not just for getting into college, but for long-term success.
In this BDR Prime Resources podcast episode, head coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to greater success and fulfillment.Time Stamps00:00 Introduction02:16 Understanding Organizational Design05:19 Exploring Organizational Structures11:45 Elements of Organizational Design16:30 Uncovering Team Members' Purpose20:00 Aligning Company and Team Purpose23:15 Clarity of Roles and Responsibilities33:15 The Evaluation Process in Organizational Design38:55 Final Thoughts
#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects. Join us as we discuss:03:43 Design thinking exercises and goal setting08:45 Inclusion of developers in the discovery phase09:48 Importance of day in the life sessions11:59 Exploration of design sprints17:10 Creating customer and user journey maps18:48 Utilizing user story maps for clarity24:21 The role of prototyping in projects25:11 Developing solution blueprints with Dynamics 36530:18 Size and refinement of initial product backlog32:02 Establishing environments32:48 Business process maps35:35 Crafting stakeholder maps for project successHAMISH SHEILDHamish Sheild on LinkedInAppRisingDesigning Business Applications RESOURCESAvion for user story mappingStoriesOnBoard for user story mappingMiro for visual collaborationRECOMMENDED EPISODES130 Sprint 1 is Done!120 Defining Requirements for Complex Power Apps with Hamish Sheild
In this fascinating episode of Ecosystemic Futures, host Marco Annunziata interviews Himanshu Bharadwaj, a design strategist who applies cognitive science principles from Eastern traditions to modern digitalecosystems. Trained at the National Institute of Design and Syracuse University, Bharadwaj presents empirical observations on how his Joyful Design methodology measurably improves innovation outcomes and team performance. The discussion examines the quantifiable limitations of current AI systems in replicating human consciousness, contrasting computational pattern recognition with the neurological cross-connections that drive human creativity. Bharadwaj references research on widespread workplace burnout (25% of Americans now take antidepressants) and presents case studies of ancient mind-training techniques that have transformed organizational systems.The episode offers actionable frameworks for ecosystem architects to integrate these evidence-based approaches into their design processes. It specifically emphasizes how changing brain physiologythrough targeted interventions can enhance divergent thinking, problem-solving capacity, and ecosystem resilience.HighlightsInformation vs. Intelligence: Bharadwaj distinguishes between information (data collection), knowledge (processing), and intelligence (creative application with intuition).AI's Creative Gap: Current AI lacks neural cross-connections between disparate ideas and subjective awareness ("the AI in AI").The Incompleteness Principle: External systems remain perpetually incomplete, while inner development provides the completeness that enhances external effectiveness.Neurological Enhancement: Targeted meditation and reflection techniques demonstrably alter brain physiology to improve creativity and leadership.Evolutionary Limitations: Workplace innovation suffers from primitive threat-detection circuits; specific interventions help activate higher functions.Science-Philosophy Convergence: Quantum physics discoveries are bridging the historical gap between scientific and philosophical understanding of reality.Join us for this exceptional discussion. Guest: Himanshu Bharadwaj, experienced design and strategy leader with a unique blend of Design Thinking, business strategy, and cognitive science.Host: Marco Annunziata, Co-Founder, Annunziata + Desai PartnersSeries Hosts: Vikram Shyam, Lead Futurist, NASA Glenn Research CenterDyan Finkhousen, Founder & CEO, Shoshin Works
Society is evolving at an unprecedented pace, but are our schools keeping up? In this compelling conversation, Adriano Di Prato, co-author of Game Changers: Leading Today's Learning for Tomorrow's World, explores the balance between honoring our traditions and exploring innovation in education. We discuss how school leaders can adapt to a rapidly changing world, what it means to be a "game-changing" leader, and the role courage and purpose play in transforming schools for a future-ready model. If you're ready to challenge the status quo and rethink leadership in education, this deep and impactful conversation is for you! About Adriano Di Prato: Adriano Di Prato serves as the Campus Director at LCI Melbourne, a progressive art, design, and enterprise institute of higher education that is part of a global network of 23 campuses, originally founded as LaSalle College International in Montreal, Canada, over 65 years ago. Adriano is the co-author of the bestselling book Game Changers: Leading Today's Learning for Tomorrow's World, where he advocates for a bold new social contract for learning—one grounded in regenerative, long-term interactions that prioritise human-centred innovation, ecological sustainability, and the transformative potential of education. His work challenges the status quo, emphasising the importance of designing learning ecosystems that nurture both individual growth and collective wellbeing. An influential thought leader, Adriano was named one of the Edruptors of 2022 by ISC Research UK and has been recognised as one of Australia's Top 50 Most Influential Educators by The Educator magazine in both 2022 and 2023. In 2024, he was invited to deliver a keynote at the Second Arab International Conference on AI in Education in Tunisia, where he explored the transformative potential of artificial intelligence in reshaping education while emphasising unlocking the human dimension within educational ecosystems. In 2023, Adriano's collaboration with Catholic Education South Australia led to the creation of Limitless Possibilities, a social entrepreneurial learning model that earned recognition in the inaugural ACER Teacher Awards for Curriculum Design and Implementation. Grounded in Catholic Social Teaching Principles and underpinned by Project-Based Learning (PBL) and Design Thinking methodologies, this innovative framework empowers students to create socially just and sustainable solutions for a better future. Throughout his extensive 26-year career in secondary education, Adriano has held key leadership roles in curriculum, operations, and student well-being. This includes 12 years as Deputy Principal at Marcellin College, where his leadership helped establish the school as one of Victoria's top-performing Catholic boys' schools. He also served for 10 years at Caroline Chisholm Catholic College, including four years as Deputy Principal, where he contributed to the development of a vibrant and inclusive learning community. Academically, Adriano holds a Bachelor of Arts (Design) from Monash University, a Teaching degree, a Master of School Leadership from the University of Melbourne, and a Postgraduate Certificate in Not-for-Profit Management from Australian Catholic University. He also completed a Theology study audit at the ACU Centre in Rome in 2017, deepening his commitment to Catholic education, which earned him Honorary Life Membership from the VCSSDPA in 2015. Adriano's vision for education is both hope-filled and deeply purposeful, as he believes education's greatest calling is not merely to...
“HR Heretics†| How CPOs, CHROs, Founders, and Boards Build High Performing Companies
Iain Roberts, Global Head of Employee Experience at Airbnb, discusses experimenting in HR in 2025, the design-thinking reshaping organizational structures, and why CEO Brian Chesky's ‘Founder Mode' is much misinterpreted. Iain covers innovative approach to flexible work, cross-functional alignment, and treating employee programs as evolving products requiring continuous refinement.*Email us your ‘Dear Heretics' questions: hrheretics@turpentine.co**For coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.—Support HR Heretics Sponsor: Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics—LINK/S:Airbnb: https://www.airbnb.com/—REFERENCE/S:NVIDIA's Jensen Huang says that IT will ‘become the HR of AI agents':https://fortune.com/2025/01/09/nvidia-ceo-jensen-huangt-take-over-hr-ai-agents/—KEEP UP WITH IAIN, NOLAN + KELLI ON LINKEDINIain: https://www.linkedin.com/in/robertsiain/Kelli: https://www.linkedin.com/in/kellidragovich/Nolan: https://www.linkedin.com/in/nolan-church/—TIMESTAMPS:(00:00) Intro (00:13) From Designer to HR Leader: Iain's Journey (01:15) "Everything Needs to Be Designed" Philosophy (03:09) Designing Systems of People and Structures (04:47) Bringing Design Thinking to HR at Airbnb (08:03) Airbnb's One Roadmap Approach: 7,000 People, One Focus (07:21) Top-Down vs. Bottom-Up Culture & Innovation(10:26) Tactically Transforming an HR Team with Design Thinking(11:47) Treating HR as Products and Services (13:14) The Future of HR Product Management (14:36) Sponsor: Metaview(16:30) Founder Mode: Misinterpretations and Brian Chesky's Approach(23:00) Airbnb's Shift to a Single Product Roadmap(26:54) Design-Led Culture and Attention to Detail at Airbnb(28:48) Prototyping & Iterating with Human Experiences: Challenges(30:50) Airbnb's Gathering Strategy and Flexible Work Philosophy(33:48) Airbnb's Contrarian Stance on Remote Work (Live & Work Anywhere)(39:45) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com
There is a unique conundrum that many highly ambitious and driven people experience in their pursuit of bigger goals: there is always a “next level” of success to pursue. But if you find yourself constantly moving the goalposts in life, never truly reaching a sense of satisfaction despite your achievements, then you might be trapped in a “should life.” When our actions are dictated by societal norms, cultural expectations, and inherited rules, leaving us overwhelmed, anxious, burned out, and unfulfilled, it's worth pausing to reflect if this is the life you want, or you feel you must accept to avoid blowing up what's important to you. In episode 426 of Amplify Your Success, I'm joined by Marni Battista to explore practical ways to break free from the suffocating "should life" and start embracing a more meaningful and authentic existence. Marni tackles this pressing issue by urging us to dismantle these invisible barriers and instead live a life that truly energizes us by blowing our hair back. She explains how identifying small, actionable changes, like recognizing one's self-worth and challenging ingrained beliefs, can lead to profound life transformations without completely overhauling your current situation. Tune in to discover her seven-question framework from her new book, "Your Radical Living Challenge," guiding listeners on how to experiment with life design. By redefining success and focusing on creating and testing new opportunities, listeners can reclaim their power and transform their present into the dream life they desire. Key Takeaways: 04:43 Explanation of what the "should life" means - the unwritten societal and personal rules and expectations we live by that limit our choices 06:46 How to identify signs that you are living a "should life". 09:02 How a simple shift in belief—"I matter”-- can unlock profound changes in multiple areas of life, from career to relationships. 13:47 How the Design Thinking model can be applied to redesigning your life through experimentation. 17:40 Practical steps to transform from "hot mess to hotness" by examining what gives vs drains our energy. 25:23 Overview of the 7 spiritual questions from the Talmud that form the basis of Marni's new book 27:24 Personal story of Marni's bold decision to sell her house and travel by RV to redesign her life Resources Mentioned in This Episode: Learn how to Decode Your Destiny with Marni's 2 minute quiz. Get Marni's new book, The Radical Living Challenge, today here on Amazon! Authority Accelerator 6 month Cohort: Discover your Lighthouse Message, and your hottest selling offer, then amplify the reach of your message by borrowing other people's audiences. Check out the details here Are you ready to stop being a “best-kept secret” and start creating waves of impact in your industry? Take the Ripple Makers™ Readiness Quiz here and find out!
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