Podcasts about cold funk

In this season finale, the Super Legit crew is joined by guest Douglas Sarine for a hilarious exploration of anxiety, thanks to a “listener” who's nervous about picking up the bass guitar as an adult. From the everyday anxieties of social engagements, to revisiting lost careers, the team dives deep into the things that make us all a little bit anxious, including Mark Wahlberg, Eric Clapton, and the Funky Bunch (not necessarily in that combination). And will Josh EVER play the guitar? Tune into this season finale to find out! Tune. Get it? It's a pun. On guitars. Because you have to… aw, never mind. Cast: Sean Michael Boozer, Jen Burton, Chris Compton, Michael Heiman, Jarrett Lennon Kaufman, Josh Spence, Chris Sanders  Special guest(s): Douglas Sarine  Ads: Indie Pendants (improvised by Michael Heiman)  Original release date: 7/3/24  Actual episode count: 117  Show references: Anthem of Life Podcast - https://podcasts.apple.com/nz/podcast/anthem-of-life/id1687905257  Intro and outro music credit to Matt Walker  Various sound effects and music from https://freesfx.co.uk/  Additional music and sound credits:  Harp Heaven by X3nus  Link: https://freesound.org/people/X3nus/sounds/476782/  License: https://creativecommons.org/licenses/by/4.0/  Music: Bass Walker by Kevin MacLeod  Free download: https://filmmusic.io/song/3423-bass-walker  Licensed under CC BY 4.0: https://filmmusic.io/standard-license  Cold Funk by Kevin MacLeod  Link: https://incompetech.filmmusic.io/song/3522-cold-funk  License: https://filmmusic.io/standard-license  Crossing the Chasm by Kevin MacLeod  Link: https://incompetech.filmmusic.io/song/3562-crossing-the-chasm  License: https://filmmusic.io/standard-license  Music: Myocardial Infarction by Tim Kulig  Free download: https://filmmusic.io/song/11864-myocardial-infarction  Licensed under CC BY 4.0: https://filmmusic.io/standard-license   

It's the team of Iain and Jamie this episode to bring you all the best, and worst, in tabletop gaming news. From Funko selling off their best asset, to Mojo award winners, we have all the latest breaking news.    Headlines   Funko sells game division https://boardgamewire.com/index.php/2024/01/17/funko-just-sold-its-board-games-assets-and-prospero-hall-design-team-to-rummikub-maker-goliath/ https://boardgamewire.com/index.php/2024/01/19/how-goliath-bought-prospero-halls-game-assets-but-left-its-heart-behind/   RPG controversy https://diyanddragons.blogspot.com/2024/01/xandering-is-slandering.html?m=1   Mojo Nation https://mojo-nation.com/read-the-mojo-nation-100-2024-edition-online-now/ https://mojo-nation.com/wp-content/uploads/2024/01/Mojo-Nation-100-2024-Edition-Digital-Download.pdf   Updates   Evil Genius settles Netflix case https://evilgeniusgames.com/blog/the-netflix-case-been-settled/   Synapse fires up the engines https://jeuxsynapsesgames.com/en/   News   Mythic sends backers to Hel https://www.kickstarter.com/projects/1162110258/anastyr/posts   BGA Award Winners https://boardgamearena.com/awards?fbclid=IwAR1txj2mSx6m4vLHPArHGkv6uLtFrQNXESYYSNXTwgQyMv2_V1BHc0lKu58   Jobs, Opportunities, and Events   https://www.facebook.com/groups/TabletopJobs Patreon Shoutouts   Kevin Bertram https://www.fortcircle.com/   James Naylor https://naylorgames.com/   Shaun Newman game-a-lot.fun/en facebook.com/gamealotboardgames   Our Patreon https://www.patreon.com/thegiantbrain   Support Us https://giantbrain.co.uk/support-us-new/   Metallic Dice Games https://metallicdicegames.com/ Promo Code: ROLLWITHBRAINS   Sir Meeple https://sirmeeple.com/collections/the-giant-brain   Outro   Our Links   Thanks very much for listening. If you like what you've listened to then the best way to help us out is to share the podcast and drop us a review and rating on itunes.  You can also follow us on   Oliver: https://tabletopgamesblog.com/ Discord: https://discord.gg/3bMx2HK75r Blusky: https://bsky.app/profile/giantbrain.co.uk Instagram: https://www.instagram.com/giantbrainuk/ Facebook: https://www.facebook.com/thegiantbrain Website: https://giantbrain.co.uk/ Email: giantbrainuk@gmail.com

It's time for a training montage! And then maybe some emotional role playing.  Originally published on 2/10/20. Theme Music: Fractured by Josh Monroe of The City Within the Walls. Art by: Hannah Gallaher Our current Discord server, The Actual Playce: https://discord.gg/NwcsRwVeej. Check out our flagship show, Thornvale. Become a member on Patreon https://www.patreon.com/thornvale. Find out how to support us: https://www.thornvalepodcast.com/support-us. Other sounds and music: Heroic Trailer by Rafael Krux from www.filmmusic.io. Cold Funk by Kevin MacLeod from www.incompetech.filmmusic.io. Double Drift by Kevin MacLeod from www.incompetech.filmmusic.io. Winter by Alexander Nakarada from www.filmmusic.io. Metropolis Fanfare from https://tabletopaudio.com. Super Hero from https://tabletopaudio.com. Fall by Alexander Nakarada from www.filmmusic.io.

In this GASB Podcast episode, Troy interviews George Liu, founder of Gym Pillars, he's based in Los Angeles, United States of America, but he was born in Japan and raised in China. Then moving to the U.S. at the age of 10. Growing up George had a hard time looking at himself in the mirror, he had issues with his self-esteem. That's what led him to design – Health Marketing Entrepreneurship, his college major. The concept of fitness, self-improvement, and disciple was heavily embedded in George's mind, he bravely started his company bootstrapped; Gym Pillars, empowering gym owners and changing lives through health and fitness. Although he was temporarily hindered by the impact of the pandemic, it didn't stop him. Making a comeback in April of 2022, hitting the $100,000-a-month mark. In George's fast business growth journey, he recommends “double down and build a strong foundation and focus on word of mouth.” Because of the power of word of mouth or in simple words, referrals; It functions with or without you putting effort into it, giving you sales without chasing the new shiny customer, a powerful marketing feature that most small-medium business owners neglect.  This Cast Covers: George's different life experiences that led him to fitness. Starting Gym Pillars and how it makes money. Ikigai, Japanese for a reason of being. Building a strong foundation and focusing on the power of word of mouth. Overcoming the frustration of learning to do something for the first time. Marketing the product is the most important in business. Focusing on one thing and one thing only. Fulfilling your end of the terms when hiring a person. Having a clear understanding of whom you're hiring. The vitality of a leader's self-awareness. Links:  George's Linkedin George's Facebook George's Website Additional Resources: DotCom Secrets: The Underground Playbook for Growing Your Company Online by Russell Brunson     Quotes: “What success means is this … doing what you love, what you're good at, what you can get paid for, and also doing something that you believe the world needs.” — George Liu. “Double down and build a strong foundation and focus on word of mouth.” — George Liu. “Learning how to do something for the first time, …  the frustration that came along with it, it was extremely painful.” — George Liu. “You need to nail down the product you needed to develop. You need to build better results, and you have to show people how much you care.” — George Liu. “The business is a reflection of you, for you to assume ownership and be willing to look in the mirror. That's one of the most effective ways for you to grow your business.” — George Liu.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this week's Quick Fire Friday episode, Michael interviews David Dilger. David is a specialized employment and safety lawyer in Edge Legal's newly formed Employment & Safety practice and is based in Hobart, Australia. David's role is to assist managers in becoming effective managers. Growing a business requires knowledge to become accountable, and applying a process approach to something fundamentally a people game is putting the wagon before the horse. David has developed a people-first mindset that he can apply to everything he does. Such as self-awareness on how you manage people. Through proper observation and dealing with different personalities, David has mastered managing conflicts with people and becoming a good manager. For he believes that If you don't understand people, you don't understand business. This Cast Covers: Who is David Dilger? Discussing the importance of understanding people. Known mutual people over many years and working together with Michael. Spending a lot of time training managers on how to manage people. Been a lawyer by trade. Did an MBA program with an emphasis on human resource management. Worked for an employer rep for the TCCI. Became a state winner and national finalist of a franchise network. Sharing the people-first mentality that you can use in all you do. Changed away from being pure legal advisers to managing people and assisting businesses. Links: David's Linkedin Additional Resources: Edge Legal     Quotes: “Growing a business requires knowledge to become accountable.” —David Dilger “Once you know how they behave, what basically floats their boat, you will become a more effective manager.” —David Dilger “When you have unnecessary or unmanaged conflict, you need to break the shackles.” —David Dilger “If you don't understand people, you don't understand business.” —David Dilger “A focus has got to be tailored, the focus has to be tailored, or otherwise, you're just wasting your time.” —David Dilger     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com  License: CC by http://creativecommons.org/licenses/by/4.0

In this GASB episode, Troy interviews Jodie Nevid, the founder of The Seven Effect. She's based in Adelaide, Australia. Jodie had a humble beginning doing business in their family's driveway at the age of 10 selling her old toys and show bags. She was in the corporate world for a while, but shortly after she went back to doing business because it's her passion. In 2014, she launched The Seven Effect, a coaching, and education company. Specializing in helping working women, assisting them in the leap from employee to entrepreneur. The Seven Effect is composed of a team with 10 people, 6 of whom are FTEs. They're earning $550,000 a year and are on track to a million by the end of next year. Of course, her success story wasn't all smooth-sailing. She faced obstacles and complications. Jodie read and studied the 80/20 principle, which asserts that a minority of causes should lead to a majority of results; a good reminder for small-business owners to simplify things and not overwork themselves.   This Cast Covers: The Seven Effect is a coaching and education company. Jodie's different businesses before The Seven Effect. Jodie's passion for business. The Seven Effect's growth. The 80/20 principle. The freedom that growing a small business brings. Planning and goal setting, are what every business owner should develop. Building a kickass culture with the four fundamentals. Handling a business partner exiting. Business owners remind themselves to have fun. Links:  Jodie's Linkedin Jodie's Company Jodie's Twitter Additional Resources: Building a StoryBrand by Donald Miller What Is the Pareto Principle—aka the Pareto Rule or 80/20 Rule?     Quotes: “The big lesson is in your greatest losses.” — Jodie Nevid “Often they're riddled with fear or overwhelmed or confused about how to make their first six figures.” — Jodie Nevid. “The hardest part is hiring employees who wanted a job, not a career.” — Jodie Nevid. “Not just reading, but truly studying the 80/20 principle and implementing it into your life.” — Jodie Nevid. “Every business owner should have a life plan as well as a business plan. Because if you don't, your business becomes your life.” — Jodie Nevid.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Troy interviews Jye Smith, founder of DOUBLE STAR CO. He's based in Sydney, Australia. Jye has a background in communications and was working as a PwC for less than 18 months, and currently the president of Vibewire, a non-profit org. Acting on his realization to build his own advertising agency thinking he could do it better himself. Jye Smith founded DOUBLE STAR CO, a unique brand and design agency, that gives brands a voice, a style, and an identity. Earning over $1.2 million last year with 7 FTEs, an increase of 66% in growth, and 20% in margin.  As per Jye, building a sustainable and kickass culture to help grow the business is understanding how to assemble your team. Meditating on what is needed to kickstart the team such as understanding each other's communication styles. To gain the desired result for your business.  This Cast Covers: The identity of Jye Smith. Having experience working in a progressive accounting firm. How Troy and Jye knew each other. Key numbers that illustrate DOUBLESTAR CO's growth. Focusing more on improving margins, rather than growing the top line and team. What foundation should culture be built on. The importance of autonomy in a business especially in your staff. Adapting to the ever-changing standard of a fast-growing business. Hiring people who think like you. Understanding how to assemble your team together.  Links:  Jye's Linkedin Jye's Twitter Jye's Company  Additional Resources: The McKinsey Way by Ethan Rasiel     Quotes: “If you can't see your way out, then the best thing you can always do is to ask for advice.” — Jye Smith. “But the worst thing they can do is not think about things themselves.” — Jye Smith. “Try to work out where you want to be in six months and think about what you can do today to make sure that happens.” — Jye Smith. “Don't get caught up in being reactive. Don't be caught up in being emotional.” — Jye Smith. “Help everyone understand communication styles because everyone reads things wrong these days.” — Jye Smith.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this week's QFF episode, Michael interviews Hamish McKenzie, co-founder of McKenzie Pitch Partners. He's based in Toronto, Canada, however, Hamish's a proud Aussie from Tasmania. He studied accounting at a university, then went into corporate banking. Gathering experience and wisdom, paving the way to what he is now, a sought-after pitch consultant. As Hamish defines it, pitching is the effort to win a piece of business. It is the final nail in the coffin to entice investors. This is why it's critical to understand and to be efficient with what you're pitching; Hamish McKenzie specializes in this field. He helps small-medium business owners develop and refine their pitching and presentation skills. As Hamish quotes what famous American William Edwards Deming says, “If you can't describe what you do, as a process, you don't know what you're doing.” Very well said. This Cast Covers: The concept of pitching. Who is Hamish McKenzie? How Michael and Hamish knew each other. Hamish's career before becoming a renowned pitch consultant. How the term pitch should be defined. The real reason behind people buying things. Involvement of psychology in pitching. The importance of initiating a relationship before pitching. Criticalness of small-medium business owners' understanding of what they're pitching. Listening attentively to clients. Links:  Hamish's Linkedin Hamish's Website Hamish's Twitter Additional Resources: Pitch: What you're not doing makes all the difference by Hamish McKenzie Why People Don't Listen? by Hugh Mackay     Quotes: “We define pitch as the effort that goes into winning a piece of business.” — Hamish McKenzie. “People buy things for two reasons, the right reason and the real reason … But the real reason is emotional.” — Hamish McKenzie. “Discipline is more important than talent.” — Hamish McKenzie. “As famous American William Edwards Deming says, ‘If you can't describe what you do, as a process, you don't know what you're doing.'” — Hamish McKenzie. “The more you listen, the more you get to understand the client, and the more you're going to be able to develop a solution.” — Hamish McKenzie.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Michelle Kvello, Managing Director and CFO of Lantern Partners based in Sydney, Australia. Michelle has set up her own CFO advisory business, working with founders and CEOs of startups and scale-ups by providing commercial and strategic financial advice to help them grow. From working on the corporate side of commercial finance for years, Michelle decided to leave the corporate world to pursue more exciting opportunities. She established Lantern Partners in 2011 and it has now been running for over 11 years. They grew 50% in revenue over the previous year with over 5 FTEs. Michelle has stated that building a small business involves discipline as well as adaptability. So she says, “In every business, some key things make a difference. And so you need to know what they are. And then once you identify what they are, work out how you measure them.” This Cast Covers: Running a virtual CFO advisory business that provides commercial and strategic financial advice. Trained with PwC back in the UK many years ago. Grew 30% in revenue in the last year and 50% in the previous year Giving creative employment opportunities to amazing, talented, intelligent, ambitious women underserved in traditional corporate roles Works with her whole team flexibly, both in terms of time and location, and 80% female staffed. One of the Top 50 women in Accounting and Top 50 Small Business Leaders. Understanding the benefits and drawbacks of in-person and virtual communication. Sharing the significance of making your team members feel like they are a part of and valuable to the team. The importance of mutual respect between the client and the firm serving. Investing time in relationship building. Links: Michelle's LinkedIn Michelle's Instagram Additional Resources: Lantern Partners The Mindful High Performer by Chelsea Pottenger     Quotes: “People just need to get creative, and they need to figure out better, quicker, smarter ways of doing things.” —Michelle Kvello “The business that you start on day one doesn't necessarily look like the business in a year, two years, five years, or 10.” —Michelle Kvello “One of the massive benefits in starting your own business is that you can shape both the business and the people you bring into that business.” —Michelle Kvello “There must be a rethinking about how we work.” —Michelle Kvello “There has to be something that brings us all together and makes us feel like a team.” —Michelle Kvello     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Jen Potter the Founder, and CEO of Mamas & Babysitters, based in New Bedford, United States. Jen has set up her own business to provide an exceptional full-service babysitting and nannying experience. From working full-time at a corporate job as an analyst, Jen has decided to run her own business for her to get additional needed services for her other business during her pregnancy. Mamas & Babysitters was established in 2020 and has been running for over 2 years. Growing with over a quarter million dollars in the first two years and 200 FTEs. Jen has said that growing a small business requires repetition, if it doesn't work, stop and do something else. So she says, “We go through multiple interviews, and multiple steps of how we're going to do something. And that's how we're going to hire a person, that process has stayed true for all of the companies I have continued to work with and grow. So find something that works and keep doing it over and over and over.” This Cast Covers: Own several businesses. Running a professional babysitting and nanny agency. Launching business during pregnancy. Currently managing 4 businesses. Having a goal of 47 businesses by 2047. Earned a quarter million dollars in the first two years for the babysitting company. Successfully running businesses despite having heart disease. Importance of learning balance personalities. Focusing on being proactive rather than being reactive in business. Satisfaction in helping other people get opportunities. Links: Jen's Linkedin Jen's Facebook Jen's Instagram Additional Resources: Mamas and Babysitters Ultimate Sales Machine by Chet Holmes      Quotes: “Success is continuing to help other people find their success.” —Jen Potter “When you're marketing your business, you are marketing your people to buy you.” —Jen Potter “Become proactive instead of being reactive in business.” —Jen Potter “Learn to schedule and time block.” —Jen Potter “If you're doing a process, make sure you're doing the best of that process.” —Jen Potter     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this week's QFF episode, Michael interviews Jack Daly. Jack and Michael knew each other ten years ago at a workshop. Jack is based in San Claremont, California, USA. He was an accountant and a CPA with Arthur Andersen. Now, he is at the CEO level of several national companies, is an expert in sales and sales management, and is an author by design that has already published 10 books. Jack's newest book Jack Daly's Life By Design provides a behind-the-scenes look at how business owners can achieve a high level of personal success while their businesses are in growth mode. You do not have to have one without the other. The very best salespeople follow a process. As you scale and increase the number of salespeople, each of them operates differently, it ought to be run by best practices. Jack is helping small business owners and entrepreneurs scale in a very quick and profitable way through systems and processes to have consistent growth. According to Jack, systems and processes can maintain consistency across the business and your life. “I only do three things, I speak, I traveled where I speak, and I have fun”, he said. He added that when you are planning to create your own business, you need to apply the big 3 methods including knowing what success is, key people in key spots, build a strong culture. This Cast Covers: Who is Jack Daly? How did Jack and Michael know each other? Expert in scaling companies in a very quick and profitable way. Specializes in sales and sales management. Helping people design and live their best lives. Wrote close to 500 items on his bucket list and completed 73% of them. Book recommendations for growth mindset people. 3 big methods to grow a successful business. Illustrating the importance of systems and processes. Benefits of working with the most important things in life. Links: Jack's Linkedin Jack's Website Jack's Twitter Additional Resources: Life By Design by Jack Daly The E-Myth Revisited by Michael Gerber Essentialism by Greg McKeown      Quotes: “It's a matter of choosing what we want to do then we are when we decide.” —Jack Daly “You can't get there unless you know what there is.” —Jack Daly “The people that you start with may not be the people that you end with.” —Jack Daly “If you don't have an assistant, you are an assistant.” —Jack Daly “You get to choose either you're a growth mindset person or a fixed mindset person.” —Jack Daly     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this GASB Podcast episode, Troy interviews Molly Keyser, a photographer for 16 years, now the Founder of Profitable Courses. Molly's based in New Mexico, United States. Before Profitable Courses she also founded Boudie Shorts, an educational resource for Boudoir Photographers to get more clients. After working in the photo industry as a photographer for 16 years. Molly decided to pivot into the world of digital education. Started Profitable Courses in 2021; helping small-medium business owners create their own digital products, fine-tuning them, marketing them, and getting traffic, in order to generate a nice stream of cash flow.  Molly advises that small-medium business owners, need to develop good habits and discipline. In order to focus on one thing at a time. A piece of advice that she also once received. “You need to pick one product to focus on and scale that up to a million at least first.”, her mentor said. This Cast Covers:  The identity of Molly Keyser. How Troy and Molly knew each other. Transitioning from being a photographer to digital course education. Molly's businesses before Profitable Courses. Molly's business, Profitable Courses. Nothing is completely passive; after product creation, traffic is required. The definition of Shiny Object Syndrome. How Molly gets past a certain revenue mark. The number one thing small-medium business owners should apply. Overall growth of Profitable Courses. Links:   Molly's Linkedin Molly's Instagram Molly's Twitter Molly's TikTok Profitable Courses Additional Resources: Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice (1st Edition) by Russell Brunson Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future by Cameron Herold     Quotes: “Nothing is 100% passive, you have to traffic and create the products and do the work upfront.” — Molly Keyser. “You need to pick one product to focus on and scale that up to a million at least first.” — Molly Keyser. “With every failure and everything that goes wrong, you learn.” — Molly Keyser. “Assign yourself tasks, so you can get in the habit of it. Because otherwise, you're just not going to get a lot done very quickly.” — Molly Keyser. “You need to have that discipline.” — Molly Keyser.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0.

In this episode, I interview Ann Sieg, the Founder, and CEO of E-commerce Business School based in Bentonville, Arkansas in the United States of America. Ann has set up her own business to help entrepreneurs learn how to become third-party sellers on Amazon and become capable leaders.  With over 35 years of experience in managing various businesses, Ann has decided to focus on the E-commerce space for Amazon to pursue her passion for coaching and empowering people. E-commerce Business School was established in 2014 and has been running for over 9 years. Helped thousands of people build a massively successful business on Amazon with 25 FTEs. Ann has said that growing a small business requires tracking for entrepreneurs to know the numbers and stay consistent. So she says, “I've always had track and it goes back to my sports world efforts. And it just keeps you where you need to be.” This Cast Covers: Currently managing a training and mentorship company. Helping people learn how to become third-party sellers on Amazon. Focused on learning how to set up the automation pieces for the students to have a scalable Amazon business. Teaching online marketing for about eight years. Providing high-level hand-holding experience and is mostly meant to empower people. Running different businesses for over 35 years. Learning the benefits of doing business within the home. Empowering people to do tasks efficiently through working online. Running things smoothly and having them organized. Satisfaction in bringing people together. Links: Ann's Linkedin Ann's Facebook Ann's Twitter Additional Resources: E-Commerce Business School E-Myth-Revisited by Michael Gerber  Wellbeing at Work Jim Clifton & Jim Harter      Quotes: “Tough times can make you work your fanny, you've got to match underneath your button.” —Ann Sieg “As a CEO, you got to go where you got to fix the company and turn it around.” —Ann Sieg “Learn more about what you're made of and what you're capable of.” —Ann Sieg “You just got to track  to know the numbers and stay consistently growing.” —Ann Sieg “In business, you're always having problems you're trying to solve, it never ends.” —Ann Sieg     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0. 

In this week's QFF episode, Michael interviews Rachael Downie. Rachael and Michael met each other four years ago at a National Australia Bank presentation where Rachael was the guest speaker. Rachael is based in Hobart, Australia. She was a teacher for fifteen years and her husband has run a family dairy farm for the past 20 years and has 4 children.  Now she is a business success mentor who is truly converting small business owners' thinking into results.  The knowing-doing gap is the disconnect between knowledge and the implementation of the action. In the end, knowledge isn't always enough. She is helping small-medium business owners through various strategies such as shifting mindsets to bridge the gap between what they know they need to be doing and actually doing it.  According to Rachael, it all boils down to mindset. “I truly believe closing the knowing-doing gap is about awareness. 95% of its mindset and 5% of its strategy.”, she said. She added when small-medium business owners triumph over that, there'll be real changes in productivity, time, and profit.  This Cast Covers: Who is Rachael Downie? How Rachael and Michael knew each other. Rachael's livelihood before becoming a successful mentor. The knowing-doing gap. Bridging the knowing-doing gap. Overcoming procrastination. Discussing key factors that cause procrastination. What's holding back small-medium business owners from seeking advice and assistance? How should business owners manage their time. Links:  Rachael's Linkedin Rachael's Website  Rachel's Instagram Additional Resources: The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer     Quotes: “The knowing-doing gap, 95% of it is mindset and 5% of it is strategy.” — Rachael Downie. “This is about working hard, smarter, not harder.” — Rachael Downie. “Businesses need to fall back in love with what it was; why they started things in the beginning.” — Rachael Downie. “You cannot keep giving from an empty cup like you were to your business, things have to shift and change.” — Rachael Downie. “Either do it, delegate it or ditch it.” — Rachael Downie.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0.

In this episode, I interview Sue de Bievre, the founder, and CEO of Beany based in Hawke's Bay, North Island, New Zealand. Sue has set up her own business to help entrepreneurs have quick and efficient accounting services. From working at a corporate chartered accounting job and serving other people, Sue has decided to build her own business to revolutionize her preferred industry completely. Beany was established in 2013 and had been running for over 9 years. Has helped over 4,000 businesses around New Zealand with growth between 35-40% revenue growth for the year 2022 and has 48 FTEs. Sue has said that growing a small business requires persistence in order to become productive in achieving your targets. So she says, “If you say you're going to do something, do it. If somebody says no, you go back again, it's like just not letting go and keeping going.” This Cast Covers: Offering online accounting services to small business owners in New Zealand and Australia. Doing traditional accounting through online services at a lower price point. From working at a corporate chartered accounting job to managing her own business. Been in and out of public practice in her whole career. Growing between 35-40% revenue growth for the year 2022. Helped over 4,000 businesses around New Zealand. Uses Zendesk as a sort of Customer Support Platform. A company that has never dropped below 90% client satisfaction. Experienced a painful failure to raise capital for her business. Sharing the positive effect of surrounding ourselves with people who invested in our business. Links: Sue's Linkedin Sue's Twitter Additional Resources: Beany Thinking Fast and Slow by Daniel Kahneman     Quotes: “Whenever you hit a metric that you've been aiming at, push it down the road, otherwise you get bored.” —Sue de Bievre “Sometimes you need to recharge with people who are still invested in your business.” —Sue de Bievre “Make sure that you're looking after the people and growing with them and their business.” —Sue de Bievre “Do what you say you're going to do.” —Sue de Bievre “Keep the core of your being believing your product, service, and your people without being rattled by the negative things.” —Sue de Bievre     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Donnie Boivin, the Founder, and CEO of Success Champions based in Fort Worth, Texas, United States of America. Donnie has set up a company to provide training and education in building the business toward success.  From working as a straight-commission sales guy, Donnie has decided to run his own networking business to improve his expertise in the field of sales. Success Champions was established in 2017 and has been running for over 5 years. Growing from $67,000 to $800,000 in the present revenues. Donnie mentioned something about being an expert sales guy first before you can build a business of your own. So he said, “Go learn sales, figure out sales and learn how to do the sales side of things you'll eventually be able to bring on somebody who's going to outperform you. But you can't build a business if you can't sell.” This Cast Covers: Provide a ton of training and an avenue for the entrepreneurs to network. Became number 22 in the world of podcasting.  Growing into 800 thousand dollars in revenue. Had to postpone the Badass Business Summit due to COVID. Became a catalyst when he shows up his true self which allowed the clients and people to do the same.  Run a full working farm on top of his business. He's been given feedback over the years on the podcast about his swearing. Almost lost their family's farm in his early year in business. Diagnosed with ADHD at the age of 45. Learning how to manage priorities. Links: Donnie's Linkedin Donnie's Facebook Donnie's Instagram Additional Resources: Success Champions Success Through a Positive Mental Attitude by Napoleon Hill     Quotes: “You can pretty much be anywhere you want to be and still run your business.” —Donnie Boivin “Success is watching others succeed.” —Donnie Boivin “The best way to truly meet yourself is to build a business.” —Donnie Boivin “If you can't sell, you're never going to create a successful sales team because you can't teach them how to be successful.” —Donnie Boivin “Your first few hires, don't hire for an entire thing, hire for one particular task you need to be done, and hire specifically for that. “ —Donnie Boivin     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this week's Quick Fire Friday episode, Michael interviews Keryn Nylander, a Strategic Communications, Media, Brand, and Public Relations Specialist, and Principal of Nylander Consulting. She's based in Hobart, Tasmania, Australia. Keryn is a former journalist that covered print and electronic media until she decided to transfer to the field of public relations. Now she has a consultancy firm that aids her clients' public relations. A business has three vital parts: advertising, marketing, and public relations. Like the other two, public relations is essential in a business and shouldn't be treated as the lesser of the two. Keryn specializes in that field, giving strategic communications to small-medium business owners, refining their Social License, and preparing businesses to withstand any drama when the chips are down.  According to Keryn, what she'd recommend small-medium business owners do on Monday is, “You should have a crisis comms plan; what are you going to do? If something doesn't go right?” a risk management strategy to maintain the excellent reputation of your brand.  This Cast Covers: Who's Keryn Nylander? The early days of Keryn Nylander's career. How did Michael and Keryn meet? The cruciality of understanding how media works. Three areas that you can use to promote your business. Media training and strategic communications advice. The importance of communicating. Social License is a really powerful tool. Building the values and the culture first. Having foresight of a bad situation. Links:  Keryn's Linkedin Keryn's Instagram Additional Resources: Spin Sucks: Communication and Reputation Management in the Digital Age (Que Biz-tech) by Gini Dietrich     Quotes: “Understanding how the media works are integral to being a good public relations practitioner.” — Keryn Nylander. “Well, it'll surprise you how few people understand public relations. And yet, you would say it's the most important.” — Keryn Nylander. “Your Social License is people's reputation of you.” — Keryn Nylander. “Social License it's so powerful because it can make or break you.” — Keryn Nylander. “You should have a crisis comms plan; what are you going to do? If something doesn't go right?” — Keryn Nylander.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this week's GASB Podcast episode, Troy interviews Fred Cary, based in San Diego, California, United States. Fred's the CEO of a company called IdeaPros. He has also been involved with a ton of businesses; he was also in a rock band once. Fred started several companies before founding IdeaPros.  Fred was always destined to be an entrepreneur; he started at the age of 17 by offering services 24/7 to now, 50 years later, with no plan of retiring. Some of the companies Fred started were BoxLot, Azure, Path1, Imagine Communications, Home Bistro and IdeaPros, a company that helps fellow entrepreneurs with anything and everything they need in their journey. Ideapros has generated over $30 million in revenue in the past few years, with an EBITDA of 25%.  According to Fred, in growing a small business, what he loves most is the sense of innovation. The process of creating something or doing something that nobody else has done is incredible. He said, “Sometimes you have to change course; sometimes you have to do so drastically and violently.”  This Cast Covers: How Troy and Fred knew each other. Fred Cary's early days of entrepreneurship. Fred's variety of businesses. How difficult it is to start a company. The meaning of success as defined by the interviewee. Being mindful of your competitors. Resolving negative feedback to improve the company. Fred's passion for innovation. Being critically honest and transparent. Links:  Fred's Linkedin Fred's Website Fred's Instagram Fred's Facebook Ideapros Additional Resources: The Prophet by Khalil Gibran     Quotes: “Sometimes you have to change course; sometimes you have to do so drastically and violently.” — Fred Cary. “Just because you have a great idea doesn't mean the world's ready for it.” — Fred Cary. “They say you spend the first half of your career building up your resume and the second half building up your eulogy.” — Fred Cary. “Look behind you. Look at your competitors.” — Fred Cary. “The greatest work that you're going to need to do is in the marketing area … It is the lifeblood of your organization.” — Fred Cary.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Rene Zamora, the Founder of Sales Manager Now based in Auburn, California, United States. Rene, a sales manager expert, has been assisting small business owners in managing their sales for almost two decades.  From working in a corporate job as a consultant, Rene has decided to establish his own company to offer sales management consulting services. Sales Manager Now was founded in 2006 and has been running for over 16 years. Growing with over 4 consultants and has already managed 31 clients with an average tenure of 32.32 months.  Rene mentioned being clear as the key to marketing a fast-growing business. So he added, “Take some time, step back, and don't just jump on the first person that comes along telling you what to do.”  This Cast Covers: Managing small business sales teams on a month-to-month basis. The great advantage of choosing to have a part-time sales manager rather than full-time. Successfully managed 31 clients already.  Set up his own company, Sales Manager Now at the age of 47.  First started with the high-performance team and leadership training. Jumped from a corporate job to start his first-ever business. The struggles he faced as a consultant.  The importance of perseverance and patience in getting through the business.  Growing his consultants into 4 including himself that manage 3 to 7 clients each.  Learning to become clear and aware of their business growth. Links: Rene's Linkedin Additional Resources: Sales Manager Now Traction by Gino Whitman     Quotes: “Every business is a little different out there.” —Rene Zamora “Don't fire your clients too early because sometimes it's not about them.” —Rene Zamora “There are times when someone just needs to make a decision with or without collaboration to find the right balance that keeps people.” —Rene Zamora “If you think you're doing something good, and it's worthy, and there's a market for it, don't give up.” —Rene Zamora “Don't skimp on your electronics, so if you know to get the right computer, you need to get the right apps you need. ” —Rene Zamora      Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this week's Quick Fire Friday episode, Rob interviews Jason K Williamson. Jason's an e-commerce expert, he has generated north of 130 million USD for brands all over the world. He's based in Greater Adelaide Area, Australia. Jason believes that his job is to help collect more interested people. Marketing will be collecting the leads, sales will be selling to them. It's the yin and yang in e-commerce. Jason has developed principles and concepts that helped him to be the expert he is now. Such as the Trojan Horse Method, the Mafia Offer, and Recency and Frequency. Through hard work and patience in collecting data, frequently sending appealing emails and offers, Jason has mastered taking somebody who doesn't know who they are, then enticing them with the products and services that they offer. For he believes that his job is to help collect more interested people. This Cast Covers: Who is Jason K Williamson? Marketing in Email, and SMS. Jason's history and success in email, and SMS marketing. Different types of work Jason did outside of e-commerce. Key questions in e-commerce. Marketing will be collecting leads and sales is selling to them. 3 principles Jason uses in e-commerce. Concepts such as the Trojan Horse Method and the Mafia Offer. Things business owners should take away from the podcast. Links:  Jason's LinkedIn Jason's Instagram Jason's Website Additional Resources: The Personal MBA: Master the Art of Business by Josh Kaufman     Quotes: “Marketing will be collecting the leads, and the sales will be like, selling to them.” — Jason K Williamson. “My biggest goal is how can I take somebody who doesn't know who we are? Entice them with something.” — Jason K Williamson. “Identify where exactly are you capturing leads.” — Jason K Williamson. “Start collecting doesn't matter where you are or what you do, just start collecting more leads.” — Jason K Williamson. “I always offer the best stuff up front..” — Jason K Williamson.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com  License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Dan Lancaster, owner of Dana Eating House based in Hobart, Australia. Dan together with his brother as co-owner has set up their own business to offer good food, booze and company. With over 12 years of experience working in different job positions in the same business industry, Dan decided to establish his own restaurant which he's been manifesting for a long time ago. Dana Eating House was established in 2020 and has been running for 2 years and counting. Growing his business with over $2.3 million mark in revenue and 11 FTEs. Dan has mentioned that communication and honesty are the habits that small businesses need to maintain. To further explain this, he added, “If you can't be honest with yourself and your team around you, and have difficult conversations and communicate effectively. To be honest, I think you'd have been in a bit of trouble making hard decisions.” This Cast Covers: Dana itself is Sanskrit which means the act of cultivating generosity. Started his business during COVID-19 pandemic lockdown. A kind of high-capacity restaurant that provides food, booze, and company.  Dana Eating House was his first owned business.  Was able to fund their business through borrowing from his family members and a loan from the government.  Dropped down the full-time equivalents to give an opportunity for staff to shine. Earned $2.3 million in revenue over their first year in business.  Left school when he was 17 years old and jumped into hospitality.  Manifesting restaurant ever since he was 18 years old.  A good bookkeeper is vital to see the business grow. Links: Dan's Instagram Additional Resources: Dana Eating House E-Myth by Michael Gerber      Quotes: “Surround yourself with people that are like-minded.” —Dan Lancaster “Don't hire friends or people that are too close because it could create certain difficult areas in managing things.” —Dan Lancaster “It's going to be hard but you're going to have probably the best time of your life.” —Dan Lancaster “You got to spend money to make money.” —Dan Lancaster “There are a lot of amazing things you can do in this industry.” —Dan Lancaster     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Nicole Baldinu, an entrepreneur and Co-Founder of WebinarNinja & The $100 MBA. She's based in Sydney, Australia. Nicole was an ESL teacher for 12 years, went to film school, and then pursued a career in entrepreneurship. After working as an ESL teacher, Nicole decided to co-develop an idea, which is The $100 MBA that was launched in 2013; later on, WebinarNinja, which was established in 2014, earned 1 million ARR in USD in 2021.  According to Nicole, the approach that small-medium business owners should develop and maintain is having an optimal state of mind because that's where your productivity depends. She said, “So the ability to call yourself out, when you recognize you're actually not in an optimal state of mind… realizing that hang on and making an emotional decision.” This Cast Covers: How Troy found Nicole Baldinu. Webinars and Podcasts. Nicole's journey before heading out as an entrepreneur. Alpha and Beta stages of The $100 MBA and WebinarNinja. What is The $100 MBA? What is WebinarNinja? How both companies are funded. Having a healthy peer system, mentors, and coaches. Keeping an optimal state of mind. The importance of resiliency. Links: Nicole's LinkedIn Nicole's Twitter Nicole's Website Additional Resources: The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses by Eric Ries Think and Grow Rich by Napoleon Hill  How to Win Friends and Influence People by Dale Carnegie Free Time by Jenny Blake Deploy Empathy by Michele Hansen     Quotes: “Never to promise an exact date. Those early second estimates, then you double it.” —Nicole Baldinu “You're part of this creation of something that didn't exist until you decide to make it happen. And then you see other people using that thing. That's an incredible feeling.” —Nicole Baldinu “When leading a team; you have certain standards, you have certain beliefs in the way that you want things to be in the way you think they should be.” —Nicole Baldinu “It's the creative process; nothing in business is fixed or permanent. You're constantly in flux, you're constantly in change. And that's exciting.” —Nicole Baldinu “Focus on the work.” —Nicole Baldinu   Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

For this week's Quick-Fire Friday episode, Rob interviews Karen Laos, who's based in San Francisco, California, United States. Karen's a Communication Expert, for almost three decades she's been coaching women in communication and she's also an International Best-Selling Author of Trust Your Own Voice. In the corporate world: communication, confidence, and negotiation are keys for a small-medium business owner to succeed; whether closing a sale with a customer or negotiating with an investor. Karen has mastered if not close to learning those three fields. She has developed effective techniques and strategies that business owners can use to improve their communication and boost their confidence, which will then lead to a fruitful negotiation. A lot of people think that what happens in a negotiation, is that one person wins and the other one loses. However, Karen believes that if it's like that, it's not a very productive path to go. “So, the number one thing is to think about it as a relationship. I am building a relationship here.”, Karen said. This Cast Covers: The definition of communication. Knowing what matters to your audience. The definition of confidence. The correct mindset about the act of negotiation. Common thoughts of small-medium business owners at negotiating. Gaining confidence to get things started. Small-medium business owners own their worth. Preparing ahead for tough negotiations. Planting your foot at negotiation but still open for it. Minimizing rambling when communicating/negotiating. Links:  Karen's Linkedin Karen's Facebook Karen's Website Additional Resources: Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss Free PDF: 9 Words to Avoid & What to Say Instead     Quotes: “You can negotiate. You don't have to just pay what's right there at face value.” — Karen Laos. “If we're not understanding each other communication hasn't taken place.” — Karen Laos. “The number one thing is always to know your audience.” — Karen Laos. “Yeah, well, a lot of people look at negotiation, as if it's one person wins, and one person loses.” — Karen Laos. “Yes, I'm going to go with how to stop rambling and get to the points. The number one thing in communication, particularly in a negotiation that I've noticed is people start talking too much, tripping over their words, or saying too many words.” — Karen Laos.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Alec Balcombe, the Co-Chief of Dodge based in Hobart, Australia. Alec together with his business partner, set up their business to provide Dodge, an all-natural, non-alcoholic, hangover preventative drink to the Australian and global market.  From working as a furniture designer, Alec decided to enter various business industries until he found his current company in the industry of Food and Beverage Services. Dodge was established in 2021 and has been running for over a year now. Growing his business with over 5 FTEs.  Alec mentioned that one habit a small business owner should maintain and develop is cleanliness because a clear space is a clear mind. So to fully achieve this, he encouraged business owners to have an absolute cleanliness site. He also added, “Everything's in the cloud, whichever cloud it is that you store your sheet in, keep it clean.” This Cast Covers: Running an all-natural, non-alcoholic, hangover-preventative drink. Developed with Monash University over the past 18 months. Growing into 2 million dollars in revenue. Started his first business at the age of 21. From being a furniture designer to now more of a business person. Hustling and grinding to meet the standards of new opportunities. Jumped into a software business and developed a CRM. Providing a solid contribution to the success of a public headphone company. Mentors are significant to the productive and effective growth of any small business. Links: Alec's Linkedin Alec's Facebook Additional Resources: Dodge Contagious by Jonah Berger     Quotes: “Surround yourself with people who are good at the things you don't know.” —Alec Balcombe “It's so important to have the right capital up front.” —Alec Balcombe “Do your homework, do your due diligence, and take your time.” —Alec Balcombe “Hire people that can contribute to the success of the business and are motivated and have the skill to go.” —Alec Balcombe “Surround yourself with smarter people.” —Alec Balcombe     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Ian McCarthy the Founder, and CEO of Blue Claw Group based in Cape Cod, United States. Ian has set up his own business to provide landscape construction and maintenance services and assist contractors in their similar journeys. With over 20 years of experience working in different industries, Ian has decided to build his own contracting and consulting firm through his experience and the encouragement of his former and loyal employees. Blue Claw Associates was established in 2021 and has been running for over a year. Growing his business with over 10 million mark in revenue and 60 FTEs. Ian has said that growing a small business requires developing consistency in treating your employees right and making them feel not above you. So he says, “You keep a similar schedule so that you're available and your employees see you.” This Cast Covers: Managing a business as a landscape and masonry contractor. Former accountant on Nantucket Island in the mid-90s. Started his business through his experience of handling clients with different kinds of businesses. Helping a lot of business owners around their country through his business workshops. Managed a sports business back in 2006. Dealing with a captive audience that needs them and appreciates the finer things in life. Learning how to build confidence in public speaking and engaging with people. Importance of showing good treatment and taking care of your employees. Went to numerous landscape conventions and trade shows. Getting the real value of the business by planning to sell it. Links: Ian's Linkedin Ian's Facebook Ian's Instagram Additional Resources: Blue Claw Group The E-Myth Revisited by Michael E. Gerber     Quotes: “You have to be profitable to be sustainable, and then make clients happy.” —Ian McCarthy “You're going after your prey and whatever you can do to get well known.” —Ian McCarthy “You have to do what you have to do to make it right even if you did something wrong.” —Ian McCarthy “Just be bold and be sociable, don't be afraid to ask for business.” —Ian McCarthy “The key thing is to run a business while you own it as if you're planning on selling it.” —Ian McCarthy     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

For this week's episode, Rob interviews Kay Miller, based in Greater Seattle Area. Kay has a book called “Uncopyable Sales Secret” and was named salesperson of the year in the automotive muffler industry. A truly well-accomplished woman. Sales are more of an investigative journey, understanding the customer, and finding out what's important to them. From her years in the sales industry, Kay helps small-medium business owners by sharing her experience, lessons, and her book that the ideal sale is helping your customer buy.  Kay said, “They have problems, they have scenarios they're working with, and they have outcomes that they want. And so, I think letting them describe that is helpful.” This Cast Covers: Marketing and Selling. Experiences of Kay Miller. The definition of the word, marketing. Attracting the best prospects. Helping customers buy. The investigative journey in sales. The importance of discipline in sales. The importance of timely silence in sales. Listening, focusing, and delivering solutions to the customer. Links:  Kay Miller Kay's Website Additional Resources: Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition by Kay Miller Free Ebook: Five Proven Secrets to Get in the Door     Quotes: “Your goal with marketing is to attract the people who are going to be your very best prospects.” — Kay Miller. “Sales is more of an investigative journey, understanding the customer, and finding out what's important to them before you tell them what you've got because you want to make that the solution to what they need.” — Kay Miller. “Listening is I feel like it's a discipline.” — Kay Miller. “It's just how you make them feel important when you listen to them.” — Kay Miller. “One thing that I think salespeople are afraid of, and it takes some getting used to, is letting silence happen.” — Kay Miller.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Cairo Marsh the Founder, and CEO of Relativ* based in Tokyo, Japan. Cairo has set up his own business to help clients find solutions that build a profitable and sustainable connection with their customers. With over 6 years of working in agencies, Cairo has decided to leave his former job to build something new and try to put into effect his philosophy. Relativ* was established in 2018 and has been running for 4 years growing to 800% larger with over 31 FTEs. Cairo has said that growing a small business requires being stick-to-itiveness, for lack of a better way. So he says, “Whatever it takes, once you're out of the game, you're out of the game. The rule is to stay in the game.” This Cast Covers: Focusing on marketing and advertising. Working with mainly multinational corporations. Understanding ways to connect with consumers. The premise is rooted in the idea of relationships. Helping clients find solutions that build that longer-term connection. From New York, now based in Tokyo for 13 years.  Doing advertising for his whole career. Growing 800% larger with over 31 FTEs. Helping people bring great ideas to life.  Learning how to become an authentic worker. Links: Cairo's Linkedin Cairo's Facebook Cairo's Twitter Additional Resources: Relativ* The Big Switch by Saul Griffith Tao Te Ching by Lao Tzu     Quotes: “Success is doing the right work in the right way.” —Cairo Marsh “You have to know what you stand on versus what your customer stands on. —Cairo Marsh “One of the biggest challenge that will make you stand out is staying true to what you believe.” —Cairo Marsh “The joy and success in business is bringing great idea to life.” —Cairo Marsh “Advertising is a great place to challenge the service model.” —Cairo Marsh     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Steve McCullagh, the CEO of Healthy Business based in Hobart, Australia. Steve has set up his own business to support workplaces and people to improve health, safety, and well-being. With over 10 years of experience working as a sports physio, Steve has decided to change his career and pursue new opportunities related to health. Healthy Business was established in 2002 and has been running for over 20 years. From tracking down during the pandemic, now back into a growth phase for about 65% top-line highs with over 30 FTEs. Steve has said that growing a small business requires setting your own schedule and ensuring that you're not getting carried away by what presents itself. So he says, “I create windows at the front end of my week, in the back end of my week, there is scheduled time to do those types of things at the front end, it's about planning the week and at the back end.” This Cast Covers: Running a professional services firm and working across the blue-collar, and white-collar. Providing workplace health, proactive, preventative health, and well-being services. Growing a 20-year-old health business firm fastly in almost 2 years of involvement. Learned about health and well-being from professional sports. Sharing practical tips on how to overcome and handle too much stress. Started as a contractor and did some consulting. Helping entrepreneurs become clear with their intentions to make aligned decisions. Learning how to maintain work-life balance by setting a proper schedule and self-scoring. Learning the importance of having awareness of marketing and power. From working as a sports physio to a CEO of a service firm. Links: Steve's Linkedin Additional Resources: Healthy Business Managing the Professional Service Firm by David Maister Building Story Brand by Donald Miller     Quotes: “Success is looking back in life and being proud to have an impact.” —Steve McCullagh “One of the most valuable things in business is having clarity.” —Steve McCullagh “Understand that stress is normal and good, so interpret the issue and try to remove some emotions.” —Steve McCullagh “Put the right people in the right roles and give them the right environment to become effective.” —Steve McCullagh “Learn to love the challenges and cope with them in order for you to endure the trials.” —Steve McCullagh     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this week's episode, Michael interviews James Baker, the Co-Founder of Varicon, a construction cost management software, based in Hobart, Tasmania. James is all about efficiency in business, it's what drove him to co-create Varicon.    James helps small to medium business owners, especially startups by convincing them to be as efficient as possible and recommending them to use the BMC (Business Model Canvas), which he states is a powerful tool for business owners. It shows all of the key building blocks of the business and how it comes together, aiding business owners in being efficient in costs. Leading to a well-understood value proposition. James has spoken from experience that “before we go and spend a lot of effort on something, we want to find out how we can do this as cheaply as possible, with as little possible capital investment.” This Cast Covers: The importance of efficiency in business startups. Carefully evading possible risks. Proving the significance of your product in the market. A business owner should be an expert. The advantages and disadvantages of being an expert. Generating capital for the startup. Constantly thinking of ways to innovate. Finding ways to involve customers in your business. Utilizing the Business Model Canvas. Business owners should be more curious and humble, listen to customers. Links:  James' Linkedin Additional Resources: The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses   _______________________________________________________________________   Quotes: “So we went through before even incorporating our business, we spent about a year just interviewing as many potential customers as we could.” — James Baker. “So as a business owner, you might be the expert in this thing that you do. And sometimes being an expert is a massive advantage. But sometimes it can be a big disadvantage.” — James Baker. “But the experimentation journey didn't definitely didn't finish there. We're doing it all the time. And a lot of the time, we're doing things like things very manually, that will be done in the future by software.” — James Baker. “But the reality is that for someone to come and ask for something doesn't cost them anything. Whereas on that journey, we get our customers more and more involved. And this is what any small business owner can be doing.” — James Baker. “If there was one thing that I could recommend to any business owner to do is to be more curious and to be humble.” — James Baker.   __________________________________________________________________________ Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Olivia Jenkins the Founder, and CEO of Olivia Jenkins Consultancy based in Adelaide, Australia. Olivia has set up her own business to provide advice and expertise required to help entrepreneurs improve leadership and generate revenue. From working as a general manager in a global beauty brand, Olivia has decided to leave her former job to open a new door of opportunities by growing her own business. Olivia Jenkins Consulting was established in 2019 and has been running for over 3 years. Growing her business rapidly into a 7-figure consultancy and growing sales to 270% with over 9 FTEs. Olivia has said that growing a small business requires time blocking, and becoming very intentional about where you're spending your time. So she says, The more disciplined we can be around service-based, the better life can be.” This Cast Covers: Running a consulting firm based out of Adelaide. Serving clients all over the country and working with several international clients as well. Focusing on growth for eCommerce businesses in particular. Work across areas like email marketing, promotional planning, etc. Offering a broad mix of services and making sure that the clients don't experience growing pains. Helping entrepreneurs learn the importance of implementing an amazing team. Having a signature combination of strategy and implementation. Experience rapid growth at her early stage in the business through offering expertise. Became a 7-figure consultant and grew sales to 270% from FY 19 to FY 21. Learning how to adjust and grow productively in a new environment in business. Links: Olivia's Linkedin Olivia's Facebook Olivia's Instagram Additional Resources: Olivia Jenkins Consultancy Rocket Fuel by Gino Wickman  Essentialism by Greg McKeown     Quotes: “Don't just focus on the growth, but also on the sustainability and what underpins that as well.” —Olivia Jenkins “If you're going to start your business, you need to fully embrace that and stand on your own two feet.” —Olivia Jenkins “You have to provide the best quality service to your client to get the best results.” —Olivia Jenkins “If you're not working to a plan, you won't know what your objectives are.” —Olivia Jenkins “If you're not investing your mindset and how you're showing up every day, you won't be able to reach your full potential.” —Olivia Jenkins     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0   

In this episode, I interview Blaine Oelkers the President, and CRO of Selfluence based in Phoenix, Arizona, United States. Blaine has set up his own business to help entrepreneurs cultivate habits that bring success and good results to their businesses. With over 27 years of experience in growing different businesses, Blaine has decided to enter coaching to pursue new opportunities and help people improve their businesses. Selfluence was established in 2008 and had been running for over 14 years. Growing to estimated $2 million annual revenue with 6 FTEs. Blaine has said that growing a small business requires taking next-day planning and guidance from a mentor in order to make an excellent performance in managing a business. So he says, “Never let a day end without planning the next one, and I think even though chaos can slip in and your day could get all out of control.” This Cast Covers: A training and education company for business owners.  With most income from helping small groups, typically mastermind groups. Making sure the members get results each week and every week. Sharing his two moments of dawning comprehension. Formerly working as a software engineer in a corporate job. Working from home with his own business for several years. Learning the importance of having a good business model. Using the Entrepreneur Operating System as the best tool for good hiring. Improving business habits like NDP (Next Day Planning). Links: Blaine's Linkedin Blaine's Facebook Blaine's Instagram Additional Resources: Selfluence Think Grow Rich by Napoleon Hill      Quotes: “Life is just way better when you're kind of ahead of the game.” —Blaine Oelkers “Success is someone moving towards their personal goals.” —Blaine Oelkers “You can't win all the time, because then you're not learning.” —Blaine Oelkers “Make sure that your business model is correct because if that business model is off, you're going to struggle.” —Blaine Oelkers “Never let a day end without planning the next one.” —Blaine Oelkers     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

For this week's episode, Michael interviews Tom McMeekin. He's a financier, debt adviser, coach & strategist, and Tom is based in Hobart, Tasmania, Australia. Tom gets what it takes to be a banker, his experience and certifications will vouch for his reputation. In the past 25 years, Tom specialized in assisting small-medium business owners, specifically in working capital and debt funding. Tom focuses on the mastery of cash flow, that before business owners will embark on a change, they have to make sure that the cash flow is sufficient. The reason things don't usually go as planned and that there hasn't been a project that didn't have complications. However, with a cash flow plan paired with clever leverage of debt you can “plan for the worst but expect the best.” This Cast Covers: Generating capital through debt funding. Understanding cash requirements for each business goal. Seeing business as a team sport. Outsourcing a particular problem if you're not equipped for it. Keeping in mind capitalization whilst making growth objectives. Generating income from the debt made. Not forgetting the last thing, which is taxes. Monitoring the balance sheet. Mastery of cash flow. Links:  Tom's Linkedin Tom's University of Tasmania Profile Additional Resources: Raising Money: Get the Money You Need To Grow Your Business by Andrew J. Sherman     Quotes: “Quite often people will come up with a good idea or have some ideas that they're trying to execute, but not understand the cash requirements for each one.” — Tom McMeekin. “If you don't have the skill, it's not a particular problem, you need to outsource it.” — Tom McMeekin. “Spending time building out those forecasts with the right people on your team, I think is critical.” — Tom McMeekin. “You can plan for the worst but expect the best.” — Tom McMeekin. “If you're leveraging to generate income, who cares how much debt you've got.” — Tom McMeekin.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, Troy had a chat with David Ridden the Founder, and CEO of Granddad Jack's Craft Distillery based in Gold Coast, Australia. David has set up his family business to operate a distillery creating craft spirits & liqueurs for the world to enjoy. From owning an outdoor events business, David has decided to transfer to a different industry to pay homage to the legend that was Granddad Jack. Granddad Jack's Craft Distillery was established in 2017 and has been running for just over 4 years. Became one of Australia's most awarded & recommended artisan producers with over 17 FTEs.  David has said that growing a small business requires sacrifice and focusing on your priority. So he says, “There ain't no days off. And you think about it all the time you wake up in the night thinking about it.” This Cast Covers: A super premium spirits manufacturer with a very unique model direct to the consumer model. Focused on the super-premium end of the market. Exporting products in Norway, North America, Singapore, Malaysia, and New Zealand. Making a range of four different gins, vodka, coffee, secure whiskey, and all types of whiskey rise. Had Australia's two biggest mobile bars and customers with bigger brands. Build his company to share his grandfather's inspiring life story. Worked for himself for 30 years now. Trained and opened their first distillery 8 months after entering the industry. Good at planning by getting the very tunnel visioned on people and the systems around. Ended up raising 786,000 dollars with 330 people. Links: David's Linkedin David's Facebook David's Instagram Additional Resources: Granddad Jacks     Quotes: “You have to understand the goal of your business.” —David Ridden “You have to have the right partners if you plan international games.” —David Ridden “The great thing about having a privately owned business is that we can change tomorrow.” —David Ridden “If it's not working where you want it to be, keep changing and you'll find exactly what you need to do.” —David Ridden “You have to be prepared not to know everything.” —David Ridden     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Per Sjofors the Founder, and CEO of Sjofors & Partners, Inc. based in Los Angeles, United States. Per has set up his business to provide predictive pricing strategies that increase revenue and growth. With over 23 years of experience in running a business, Per has decided to change his career and apply his knowledge in pricing by creating his own pricing consultant firm. Sjöfors & Partners, Inc. was established in 2007 and has been running for over 15 years with 5 FTEs. Per has said that growing a small business requires a passion for what you do to become successful in managing your business. So he says, “Entrepreneurs need to be passionate about what they're doing.” This Cast Covers: Predict sales volume, revenue, and profits at different prices with great accuracy. Willingness to pay for research. Expert in setting prices in a way you don't leave money on the table. Running companies in Europe and in the US and doing experiments with pricing. Developed a European-wide business and grew about 6 million in 3 and a half years. Part of different network organizations. Learning more about price imaging/price anchoring. Learning how to become a tough and smart leader. Helping entrepreneurs explore the art of pricing and fast marketing. Wrote a book called “The Price Whisperer” to approach pricing power. Links: Per's Linkedin  Per's Facebook Per'sinstagram Additional Resources: Sjofors The Price Whisperer by Per Sjofors  Crossing Chasm by Geoffrey Moore      Quotes: “The price itself sets an expectation of the value of quality.” —Per Sjofors “You can't leave things for and just hope they do themselves they don't.” —Per Sjofors “Always try to hire people that are smarter than you.” —Per Sjofors “If you run a company and certain team knows the simple calculation, a lot is going to change in the company.” —Per Sjofors “If you don't have passion for what you do, you're not going to succeed.” —Per Sjofors     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0   

For this week's episode, Michael interviews Steve Brossman, based in Sydney, Australia. He's a Multi Best Selling Author, International Speaker, and an Innovative Sales Enablement Strategist. He is a firm believer in the notion that it is better to be different than better, cheaper, or faster. Steve assists small-medium business owners through his coaching, books, and talks. He is providing strategies for business owners to get picked from the metaphorical shelf, putting a different spin on things, and seeing themselves not from an internal perspective but a customer's perspective, all in all, overcoming the Brown Box Syndrome.  “If you just call yourself a coach, a consultant, or an accountant, something is telling your prospective clients that you don't value yourself enough to work on you to be perceived as being different. And that's a big lesson to get started with.”, he said. This Cast Covers: Brown Box Syndrome. The betterment of being different. Ways to be different. Putting a different spin on things. Looking from the customer's perspective. 3 P's: Purpose, Process, and Payoff. Getting customers up to the box value. Being efficient in dumping information. The D, Q, and C formulas. Links:  Steve's Linkedin Steve's Website Steve's Twitter Additional Resources: Back Pocket Guide by Steve Brossman     Quotes: “All they need to do is to be different enough to start the conversation to be the next step.” — Steve Brossman. “If you just call yourself a coach, a consultant, or an accountant, something is telling your prospective clients that you don't value yourself enough to work on you to be perceived as being different.” — Steve Brossman. “An expert knows something. And authority is known for something.” — Steve Brossman. “You don't have to be the best in the world. You just have to be the best in their world.” — Steve Brossman. “You give some information and then turn it into a narrative.” — Steve Brossman.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Gil Bar-Lev the Founder and CEO of HomeRoots, based in New Jersey, United States. Gil has set up his own business to help entrepreneurs make sure to sell their products to the consumer.  From working as a software engineer, Gil has decided to run a whole new business to open a new window for improvements and a new door of opportunities in a different industry. HomeRoots was established in 2018 and has been running for over 4 years. Growing from $80,000 in 2018 to multi-million in the present revenues.  Gil has mentioned that growing a small business takes patience and perseverance to become great. So he says, “It's patience and it's mainly the mindset that you have to continue, not let the knows that you're going to receive from whoever you're trying to reach out to break you.” This Cast Cover: B2B platform for furniture and home decor manufacturers. Making sure that everybody in the US who can sell their products to the consumer will do so the way HomeRoots make money from customers. From being a developer to now more of a business person. Started his first-ever company with a partner in 2005, helping brands sell online. Improve marketing your products by spending money on advertising. Growing into 3.3 million dollars in revenue. Helping entrepreneurs avoid stress by becoming independent in their organization. Learning how to improve and grow your B2B and B2C through multiple solutions. Expanding business by getting exposed to very interesting people and building up your networks. Positive mindsets can help cope with difficulties that are hard to handle. Links: Gil's Linkedin Gil's Facebook Additional Resources: HomeRoots The Lean Startup by Eric Ries     Quotes: “Success is when you see how your life gets into a certain balance.” —Gil Bar-Lev “You have to think twice whether your product is a product that customers are interested in.” —Gil Bar-Lev “Be there to serve your team members, not just to drop down commands.” —Gil Bar-Lev “Cultivate the mindset that you got to continue, and you've got to find a way to move on.” —Gil Bar-Lev “The more you face bigger challenges, the more you should keep going.” —Gil Bar-Lev     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0 

In this episode, I interview Jeff Williams the Founder and CEO of Barcats based in Sydney, Australia. Jeff has set up his own business to help staff and venues connect with new opportunities.  With over 20 years of experience in corporate life, Jeff has decided to sat down and came up with different ideas to build his own business. Barcats was established in 2017 and has been running for over 5 years. Became one of the fastest growing hospitality networks across Australia and New Zealand with over 65 FTEs. Jeff as said that growing a small business requires resilience and sort of bloody-mindedness. So he says, “Have confidence in your idea, but then go and execute it. Don't leave it up to somebody else. This Cast Covers: With over 20 years of experience in corporate life. Helping venue and staff connect with new opportunities. Bringing parties together with a vision of making hospitality better. Supporting stadiums and doing hundreds of people at a time. Managing their staffs with a system called “triangle”. Launched business in Sydney, Melbourne, Brisbane and UK. With major sponsors such as Coca-Cola, Airbnb, Campari, Wine in Mackay, and Nestle in UK. Learning how to grow your business consistently through execution. With good group of investors and big corporate certain line officers. Learning how to overcome the biggest challenge in recruiting. Links: Jeff's LinkedIn Additional Resources: Barcats The Habits Highly Effective People by Stephen R. Covey      Quotes: “Taking many opportunities is easier to find within the wider industry.” —Jeff Williams “You must ensure that you can build and grow with your people.” —Jeff Williams “You've got to get out of you chair and away from your desk to execute.” —Jeff Williams “Learn to be part of the solution not the problem itself.” —Jeff Williams “Resilience and bloody-mindedness are the key to grow through opportunities.”     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this week's episode of QFF, Rob Cameron interviews Eve Nelson, based in Tasmania, Australia. Eve Nelson is an HR specialist, an Industrial Relations Consultant, and a Managing Director at HRTAS. Surely a veteran in navigating the complex world of employee and industrial relations, and Fair Work legislation. Eve aids small-medium business owners by teaching them ways how to maintain a solid consistent staff. Deliberating the importance of retaining good team members, and understanding why it's hard doing it, however, blending it with solutions by the utilization of conversations.  This Cast Covers: Eve Nelson, an HR specialist. HR support. The difficulty of retaining good team members. Employers not fully understanding the need of their staff. The competition around keeping talent. Five things that business owners should do, to improve retention of their staff. Employers asking what their staff needs. Employers conversing with employees on a consistent basis. Utilization of the talent of the staff. Links: Eve's Linkedin Eve's Business Blindspots Profile Eve's Twitter Additional Resources: Love 'Em or Lose 'Em: Getting Good People to Stay by Beverly Kaye     Quotes: “One of the biggest issues with staff retention is employers not understanding what their staff needs.” — Eve Nelson. “Have a conversation with the employee about where they're at in their life… And ask the question point blank, what is it that motivates you?” — Eve Nelson. “Consult with your staff, consult with the ones doing the job on a day to day basis, on how they think things may be done better or differently.” — Eve Nelson. “One thing I think a lot of businesses, be it small, medium, or large overlook what talents they've already got in the business.” — Eve Nelson. “If your staff are happy, they're going to be more productive.” — Eve Nelson.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Charles Read the President, and CEO of Get Payroll based in Dallas Texas, United States. Charles has set up his own business to provide easy-to-use professional payroll services at competitive prices to businesses nationwide. With over 30 years of experience in payroll services, Charles has decided to build his own business to pursue bigger opportunities. Get Payroll was established in 2014 and has been running for over 8 years. Became the first payroll company to offer crypto payroll with over a million dollars in annual revenue, 1000 clients, and 12 FTEs. Charles has said that growing a small business requires cultivating leadership in order to understand how to hire, supervise and motivate people. So he says, “You need to be organized in your responsibilities because you can't do everything yourself.” This Cast Covers: Providing payroll services for small and medium-sized businesses across the United States The most significant unique selling proposition is compliance. An employment tax expert, US Tax Court practitioner, and CPA and chartered accountant. Bringing a level of compliance that competitors just don't bring. Learning how to grow by hiring expertise. With over a million dollars in annual revenue and over 1000 clients. From 15 years in corporate, now growing his own business for over 31 years. Learning how to grow your business by having a job. Helping entrepreneurs understand the importance of cultivating leadership. Advice to start and grow a small business consistently. Links: Charles Linkedin Charles Twitter Additional Resources: Get Payroll The E-Myth Revisited Small Businesses by Michael Gerber     Quotes: “Success is being happy and content and enjoying what you do.” —Charles Read “You have to learn to work on your business.” —Charles Read “The real change an entrepreneur has to make is going from having a job.” —Charles Read “You need to understand how to hire, supervise, and motivate people because you can't do it yourself.” —Charles Read “Know your culture, understand what you do and what you want from people.” —Charles Read     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Troy had a chat with Shane Mahoney the Founder, and CEO of Lugos Travel based in Florida, United States. Shane has set up his own business to help people and entrepreneurs have amazing, great vacations with zero-stress planning. From spending 12 years in sales and finance jobs, Shane has decided to discover and build a business with his own interest to grow a marketable business. Lugos Travel was established in 2011 and has been running for over 11 years. Growing with over 92% revenue for six months back in 2019 and with 7 FTEs. Shane has said that growing a small business requires reading and watching helpful books and movies related to your industry and career. So he says, “There's always something cool to watch on Netflix. I'm something sometimes you just have to realize that while that option exists, it's not necessarily the best one for you.”  This Cast Covers: Curated travel packages that highlight the best of the best. Sending families, couples, and families on private adventures and 66 tours in 18 countries. Has three separate verticals that help people and entrepreneurs experience a meaningful trip. Spent 12 years in sales and finance jobs.  Helping people have amazing, great vacations with zero-stress planning. Focusing on being able to be the experts and stay expert for life. Hiring people in the industry not to solve problems, but to find solutions. Helping entrepreneurs grow by joining a good mastermind. With over 92% of revenue in six months back in 2019. Learning the advantage of building a business within your own passion and interest. Links: Shane's Linkedin Shane's Facebook Shane's Instagram Additional Resources: Lugos Travel The Big Leap by Gay Hendricks Principles by Ray Dalio      Quotes: “When you put out a good intention to follow a path, there will be signs that you should chase away from that path.” —Shane Mahoney “Focus on being able to be the experts so that you can stay the experts in your life.” —Shane Mahoney “Don't look for people in your industry to just solve the problem, but to find what is the best solution.” —Shane Mahoney “Success is being able to walk into a Porsche dealership and pay cash.” —Shane Mahoney “It's not a lack of information that people have, it's a lack of time to be able to put things in place.” —Shane Mahoney     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Rob Cameron interviews Bob Moesta, based in Grosse Pointe, Michigan, USA. For more than 40 years, Bob has been inventing and creating things. He has worked with legends such as W. Edwards Deming, Dr. Genichi Taguchi, and Prof. Clayton Christensen, Jason Fried & Ryan Singer. Bob assists small-medium business owners by helping them help their customers make progress, the main priority in one of his books. Bob expounds on the fact that customers buy a product for a reason, and it's the business owner's job to look for it. Look for the problems that customers are experiencing. This Cast Covers: Bob Moesta's innovations. Everything happens for a reason. Helping employees find the work that they want. Supply-side value and Demand-side value. Finding the frictional factors. Understanding who your customers are. Utilization of the Pareto principle. The five W's and two H's. Finding the solution to the customer's problem. Helping customers make progress. Links: Bob's LinkedIn Bob's Twitter Additional Resources Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress by Bob Moesta     Quotes: “Deming would always say nothing is random, everything is caused we're just not smart enough to know all the causes.” — Bob Moesta. “They don't randomly leave; they leave for a reason.” — Bob Moesta. “I'm trying to find the frictional factors that are holding them back from moving.” — Bob Moesta. “By talking to people who bought my product, and understanding what context they were in, what outcomes they wanted, …, helps me understand how to go find other people like them.” — Bob Moesta. “What you have to do is you have to figure out what problem they have. And how do you build something to solve their problem? That's the most important thing.” — Bob Moesta.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Chad Durfee the Founder, and CEO of Referral Wave based in Tampa, Florida, United States. Chad has set up his own business to help entrepreneurs to undergo customized new age referral systems. With over 20 years of experience in the car sales industry, Chad has decided to leave the car sales industry to focus on pursuing his career as an entrepreneur. Referral Wave was established in 2018 and has been running for over 4 years. Became a 93% referral revenue with over 10 FTEs. Chad has said that growing a small business requires stepping away, meditating, and gaining perspective. So he says, “Every single hour, I step outside, and I walk around the building, and I listen to the birds and I look at the clouds, and I do whatever I can to regain perspective.”A  This Cast Covers: Created the laser-targeted leads method. Helping clients get two to three new leads for every client they bring in the door. Undergoing customized new age referral systems. Doing different techniques from what most people use in their business. Started out at about 7,000 dollars a month and is now approaching almost 3 million gross in a month. Learning how to be impactful with your clients. The importance of security and sustainability in marketing your business. Been in the car sales industry with high ticket sales for over 20 years. Partnered with one of the top 5 Facebook gurus in the world. Became a 95% referral revenue from 7 figures pure referrals. Links: Chad's LinkedIn Chad's Facebook Chad's Instagram Additional Resources: Referral Wave  The Obstacle Is Way by Ryan Holiday     Quotes: “Success has always a new level, so it is a moving target.” —Chad Durfee “One of the fastest ways to scale business referrals is to get hedge.” —Chad Durfee “Marketers need to learn the art of resetting expectations.” —Chad Durfee “Perfection is impossible without implementation.” —Chad Durfee “Entrepreneurs need to step away, meditate, and gain perspective again.” —Chad Durfee     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Patrick Noel Daly the Founder and CEO of Icon Global Innovations based in Newfoundland, Canada. Patrick has set up his own business to help entrepreneurs, companies, and businesses to fund, structure, fund, scale, restructure and succeed. With over 20 years of experience in constructing a startup, Patrick has decided to invent products that are solutions for all the markets right across and share his knowledge through his book entitled “Just Startup.” Patrick has said that growing a small business requires having a personality. So he says, “You can't sell anything unless people believe in you and trust you and are willing to give you their time, attention, and money.”  This Cast Covers: Invent products that are solutions for all the markets right across. Been around medical healthcare and aerospace IT for quite a while. Developed a search engine around 97. Learning the importance of creating a product that has a major contribution to society. Helps entrepreneurs avoid pitfalls through his book “Just Startup.” Develop the right products at the right time. Learning how to build ideas, bring products to fruition, and launch them. With over 20 years of experience in building a startup. Went into medical and healthcare and medical support surfaces. Providing effective marketing techniques. Links: Patrick's LinkedIn Patrick's Facebook Patrick's Instagram Additional Resources: Icon Global Innovations Just Start Up Building Startups by Patrick Noel Daly Steve Jobs by Walter Isaacson     Quotes: “Create a strong demand for the product.” —Patrick Noel Daly “Success is an acquisition of what you create.” —Patrick Noel Daly “Life is a series of crossroads.” —Patrick Noel Daly “Ear to the ground, keep your finger on the pulse.” —Patrick Noel Daly “Business is business, but your personality is crucially important.” —Patrick Noel Daly     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Michael Denehey interviews Dan Quintin based in Hobart, Australia. Dan is a Senior Account Executive in Gallagher and an insurance broker. David says that it's his passion, and he loves doing what he does. For 23 years Dan has been helping small to medium business owners looking for what they should cover for their business and different risks that they should have a foresight of. Dan does that by lending advice and recommendations to firms and business owners paired with the utilization of insurance and risk management programs to secure their business. This Cast Covers: Insurance and risk management 101. The importance of insurance. How insurance mitigates the possible dozen risks. Insurance transfers the risk and absorbs the shock. Financial harm is the most interesting risk. Why there's an increase in premiums. The rise of risk of cyber-attacks. Contemplating for 10 weeks before getting business insurance. Engaging a broker to sell the risk to the underwriter. Paying extra for the broadest cover. Links: Dan's LinkedIn Dan's Twitter Additional Resources: Introduction to Risk Management and Insurance (7th Edition) by Mark S. Dorfman     Quotes: “Insurance is a very simple risk transfer mechanism.” —Dan Quintin. “There's so much that insurance companies do in the background that they don't get enough credit for.” — Dan Quintin. “There are some commentators in the market talking about how within 20 years and the amount of cyber premium globally will exceed the amount of property premium globally.” — Dan Quintin. “The best advice I can give to anyone, anywhere, is to give yourself time and information.” — Dan Quintin. “Engage a broker and do a risk review of your business. Come up with a strategy that you think will best help your business.” — Dan Quintin.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview James Hayes, the Founder, and CEO of Alpha Tyres based in Echuca, Australia. James has set up his own business to offer a full range of tire services covering cars, vans, trucks, and earthmovers. From being an employee, James has decided to buy the business to start his own career in the business industry. Alpha Tyres was established in 2019 and has been running for over 3 years. With over 5 million annual rate and 15 FTEs. James has said that growing a small business requires fixing mornings to stay focused on daily tasks. So he says, “Fixing morning is one of the most powerful tools to stay focused.” This Cast Covers: From Mobile Tire Service scaled up into the bricks-and-mortar. Focus on passenger cars, agricultural trucks, commercials, earthmoving, etc. With about 1,200 bucks working capital cash. Importance of hiring more people to support the next move in business. The difference between face-to-face marketing and social media marketing. Growing a business with own hard work funding. The difference in scaling between B2B and B2C. Helping entrepreneurs with the best marketing strategy for a fast-growing business. Undergoing transition phase from the bricks and mortar retail to franchise commercial business model. Learning how to educate people to become good leaders inside the business. Links: James' LinkedIn James' Facebook Additional Resources: Alpha Tyres Rich Dad Poor by Robert Kiyosaki     Quotes: “You need more people to support what you're trying to do.” —James Hayes “Success is when you can build an operation while you don't have to be in the day-to-day.” —James Hayes “Make sure you've got the systems in place before you get excited about marketing.” —James Hayes “You need to invest in your people by educating them to become good leaders.” —James Hayes “Fixing morning is one of the most powerful tool to stay focused.” —James Hayes     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Steve Miller the Founder and CEO of Total Freight Solutions based in Sunshine Coast, Australia. Steve has set up his own business to help suppliers and customers get the best deal. From being employed by a major courier firm, Steve has decided to leave his former job to pursue bigger opportunities by creating his own business. Total Freight Solutions was established in 2005 and has been running for over 17 years. Owned and run by Tasmanians and the very best team in the state. Steve has said that growing a small business requires constant monitoring in order to improve and become productive in business growth. So he says, “Don't settle for mediocrity by just doing the same thing all the time.” This Cast Covers: Broking the best deal between suppliers and customers. Expertise now sits in that space that can tailor a job, and project manage jobs for clients. A freight broker and now delve into that third-party logistics and distribution. Took their first $10 million year albeit during the pandemic. Learn how passion and humility can contribute to the success of your business. Helping entrepreneurs improve their skills in marketing. Giving tips on how to handle your business with tight funds. The importance of understanding yourself and the advice you receive. Sharing the disadvantage of employing different people at the same time. Offer a comprehensive freight brokerage service. Links: Steve's LinkedIn Additional Resources: Total Freight Solutions The Rules of Management by Richard Templar     Quotes: “You will not improve if you're not good at working on what you're good at.” —Steve Miller “If you're tight on funds, you need to make sure that you're on top of that.” —Steve Miller “Understand that you're not the be-all and end-all of what the business is.” —Steve Miller If you learn about yourself, your business is going to be enhanced including the people behind it.” —Steve Miller “Don't settle for just doing the same as you were doing yesterday.” —Steve Miller     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Michael Denehey interviews David Reid, based in Brisbane QLD, Australia. David is a Human Resources Advisor, and a Management Consultant. David specializes in a range of supports around the “Human Element” of business practices, utilizing a range of Human Relationship (HR), Work Health & Safety, NLP, as well as Employee Engagement and Training services. Since the year 2020 with the transition of “work-life balance” to “life-work balance”, David Reid assists small and medium business owners to develop a vital trustable staff, by implementing new staff engagement strategies to mitigate performance decline, and by assessing each of their employees' skills and will. “You just got to engage and align, and so forth.”, he said.  This Cast Covers: How Michael and David met David's experience around “Human Element” Who David is and what his background What's lacking in most of the business these days The challenges business faced in attracting and keeping good stuff The challenges that businesses and employees faced in shifting from work-life balance to life-work balance How attitude and care factors are the most important attribute in building an effective workplace  David's recommendation Links: David's LinkedIn  David Reid - About.me Additional Resources: Resources - Business 360     Quotes: “Work-life balance has now become life-work balance in the eyes of many.” —David Reid. “So what we're finding is the ideal candidate or capability is the skill and will.” — David Reid. “It's eliciting, identifying firstly, what our motivators are and what we value, and looking for those similar types of things to fit with potential candidates.” — David Reid. “So when we look at the skill and will, how do we assess will?” — David Reid. “People need a sense of purpose, and you have to be clear on what their purpose is.” — David Reid.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Jeff Cohen the Founder and CEO of C-Level Roundtable based in Los Angeles, United States of America. Jeff has set up his own business to help entrepreneurs identify their offerings and create a scalable foundation for accelerated growth. With over 20 years of experience as an Entrepreneur, Jeff has decided to focus on coaching to help entrepreneurs become more effective in their duties. C Level Round Table was established in 2015 and has been running for over 7 years.  Jeff has said that growing a small business requires becoming a good communicator. So he says, “Having a regular conversation can help you get used to having a good or bad conversation and will help you improve yourself. This Cast Covers: A highly effective business and turnaround strategist. Author of the book Count-On-Able. Helping entrepreneurs learn how to become empowered. Sharing his experience of having everything to nothing and humbly growing successfully. With over 25 years of experience managing a software company. Learning how to catch yourself and your clients in triggering times. Started entrepreneurship at the young age of 8. Helping entrepreneurs cultivate a deep understanding of their responsibilities. Focused on delivering business expansion goals and objectives quickly. Learning how to improve your marketing through taking a lot of research. Links: Jeff's LinkedIn Jeff's Facebook Jeff's Instagram Additional Resources: C-Level Roundtable Count-Able-Practica by Jeff Cohen      Quotes: “Learn the difference between what you want and what is right.” —Jeff Cohen“Understand what it's like to be an entrepreneur and what you're signing up for.” —Jeff Cohen “Working without hitting your strengths can block you from growing.” —Jeff Cohen “Make sure that you've got something that is environmental changing.” —Jeff Cohen Don't sacrifice your livelihood for unworthy things in life.” —Jeff Cohen     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Leonard Scheiner the Founder and CEO of Geek Haus based in Los Angeles, United States. Leonard has set up his own business to help law firms and lawyers, brand market and grow their firms. With over 10 years of experience in legal marketing, Leonard has decided to create his own business to pursue bigger opportunities and help more people. Geek Haus was established in 2019 and has been running for over 3 years. Became six-figure months and well into 7-figure annual revenues with 6 FTEs. Leonard has said that growing a small business requires becoming detail-oriented in order to do your job properly. So he says, “You've got to have really good close attention to detail in the legal field. You don't have to be massive like that, the better chance you're going to have of picking an A plan.” This Cast Covers: Running a full-service legal marketing agency. Helping law firms and lawyers, brand market and grow their firms. Working with attorneys in California, in other States, and the entire world. Finished a Master series with experts from Australia, UK, and the United States. With over 10 years of experience in legal marketing. Experienced in-house at many different firms. Learning how to manage your client's money in a smart and modulated way. Looking at a digital-first strategy and taking the approach of doing traditional marketing. Learning how to help people by helping people. Links: Leonard's LinkedIn Leonard's Facebook Leonard's Instagram Additional Resources: Geek Haus Exactly What to Say by Phil M Jones     Quotes: “The best way to help people is helping people who help people.” —Leonard Sheiner “Make your clients your main focus.” —Leonard Sheiner “The smartest way to market is to look at what's working.” —Leonard Sheiner “It doesn't have to be harsh, but it has to be firm.” —Leonard Sheiner “Your worth does not come from the business.” —Leonard Sheiner     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Michael Denehey interviews Amanda Jones, based in Hobart, Tasmania, Australia. Amanda is a marketing manager at Collins SBA. She describes her working ethos as “people first”. She has demonstrated experience in customer experience mapping and journey mapping for global brands and small to medium business owners. Returning home after working in Sydney, NSW, and New York, USA, in marketing and media advertising roles, with her 25+ years of experience in sales and marketing. Amanda helps business owners look for the competitive edge in their customer and client journey by prioritizing and developing customer experience with the utilization of the 5 E's. She says, “Look how you can boost brand loyalty and reputation at every touchpoint.” This Cast Covers: What is customer experience? The importance of customer experience. How customer experience is the sum of all interactions. The difference between customer experience and customer service. Developing brand loyalty, and reputation. Looking for a competitive edge in businesses. Retention and repeat customers. How to keep the customer engaged at every opportunity Utilization of the 5 E's to find your edge Links: Amanda's LinkedIn Collins SBA Additional Resources: Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Frances Frei     Quotes: “Customer Experience is the sum of all many touchpoints and interactions.” —Amanda Jones. “I always think about customer service as just one of those interactions within the end-to-end customer experience.” — Amanda Jones. “Our customers are changing their wants and needs, their expectations are changing, and competitors come along, so it's one of those things we need to prioritize.” — Amanda Jones. “The big one for me, I, is to understand where there's an opportunity for retention or repeat customers, because we all know that it costs more in people, time and money to go out and find new customers.” — Amanda Jones. “Look at how you can boost brand loyalty and reputation,  it should be a  long-term game.” — Amanda Jones.     Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0