POPULARITY
Categories
Thanks to our Partners: NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode What does a strong shop culture look like when you're the people living it every day? Bree Wismer, Service Advisor and Frontline Culture Leader, and Trevor Hinds, Operations Manager and Dispatcher at Empower Automotive in Traverse City, Michigan, take us inside the daily habits and communication practices that keep their team aligned, productive, and focused on the customer. Rather than approaching culture from the owner's perspective, Bri and Trevor share what happens on the front lines. They explain how Empower Automotive breaks down the traditional divide between the front counter and the bays, keeps everyone on the "same bus," and creates a workplace where every person understands their role, respects the team around them, and contributes to the same goal. What You'll Learn Why the front counter and specialists must operate as one team.How daily huddles and short training sessions keep the team aligned.Why the 1:00 PM check-in can prevent late-day customer surprises.Why a "no-update" update can be one of the most valuable customer communications.How to respond when customers arrive with AI-generated or parts-store diagnoses.How respect, communication, and accountability create confident professionalism. Building a world-class shop culture doesn't require a massive budget or a complicated organizational overhaul. By committing to these small, consistent actions, you can transform your shop from a high-stress environment into a thriving, unified business that both your team and your customers enjoy. Bree Wismer, Service Advisor, Frontline Culture Leader, Empower Automotive, Traverse City, MI Trevor Hinds, Operations Manager, Dispatcher, Workflow and Culture, Empower Automotive, Traverse City, MI NAPA TRACS will move your shop into the SMS fast lane with onsite training, six days a week of support, and local representation. http://napatracs.com/ Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. https://www.todaysclass.com/ Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. https://www.kukui.com/ You're probably tired of chasing new customers who never return. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomBuy Me a Coffee:https://www.buymeacoffee.com/carmSpecial episode collections:https://remarkableresults.biz/collections The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcastwith Carm Capriotto:https://remarkableresults.biz/Automotive Field Theorywith Matt Fanslow https://mattfanslow.captivate.fm/Business by the Numberswith CPA Hunt Demarest: https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcastwith Brian and Kim Walker:
Plus: A new survey finds a sizable share of company leaders don't know the rate of return on their AI investments. And Ford is setting ambitious sales targets for its new electric truck. Danny Lewis hosts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The AI Breakdown: Daily Artificial Intelligence News and Discussions
In this episode, NLW and Nufar Gaspar explain how knowledge workers can move beyond one-shot prompting and use agentic loops to produce more complete, reliable work. They break down how to design verifiable finish lines, decide which tasks should be looped, prevent runaway costs and compose multiple agents into work graphs that can research, review and refine outputs autonomously.NEXT COHORT - Executive Agent Leadership - Returns in September -- Learn how to use agents - https://training.besuper.ai/Brought to you by:KPMG – Research from KPMG and the University of Texas at Austin shows the highest-impact AI users treat AI like a reasoning partner — and those skills can be taught at scale. Learn more at https://kpmg.com/us/SophisticatedHarbor - Invest in the AI ecosystem. https://www.harborcapital.com/aidailyHyperagent - Hire a team of always-on agents. New users get $100 in free credits. hyperagent.com/aidailybriefRackspace Technology- One accountable partner to build, operate and run your full enterprise AI stack https://www.rackspace.com/Section - Section turns AI investment into workforce transformation and ROI - https://www.sectionai.com/Blitzy - Want to accelerate enterprise software development velocity by 5x? https://blitzy.com/AssemblyAI - The best way to build Voice AI apps - https://www.assemblyai.com/briefRobots & Pencils - Cloud-native AI solutions that power results https://robotsandpencils.com/The AI Daily Brief helps you understand the most important news and discussions in AI. Newsletter: https://aidailybrief.beehiiv.com/Interested in sponsoring the show? sponsors@aidailybrief.ai
Today I'm talking to Austin Armstrong, a longtime digital marketer, founder of Syllaby and AI Marketing World, and someone who has built millions of followers across social media. Austin has spent more than two decades studying how attention works online, and this conversation is largely about how that's changing with AI. We talk about how he approaches content creation today, why Facebook has become his highest-ROI platform, what actually drives virality, and how he uses AI without fully automating his personal brand. We also get into the business side of AI, including how Syllaby evolved from a productivity tool into an AI content platform, why the company had to change its target customer and pricing, and what Austin thinks happens to SaaS as AI agents become more capable. Watch on YouTube: https://youtu.be/H7HCrACJ5UQ Let's Connect: Website | Instagram | YouTube | TikTok | Twitter | Facebook
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
AI transformation should start with business value, not technology. In this episode of Technovation, Peter High speaks with Derrick Pledger, Chief Digital and Information Officer of Maximus, about how he is reimagining work for an AI-driven enterprise. Derrick explains why Maximus defines ROI before launching AI pilots, how the company evaluates whether legacy processes can survive in an agentic world, and why every employee receives AI training. He also discusses building a failure-friendly innovation culture, bringing Silicon Valley capabilities into government environments, and using technology to improve citizen and mission outcomes. For CIOs navigating pressure to turn AI investment into measurable results, Derrick offers a clear mandate: start with the value you intend to create. This episode is presented by ElevenLabs — Bringing technology to life. Learn more at elevenlabs.io This episode is also presented by Retool — Build internal software better, with AI. Learn more at retool.com
Whether you are trying to land your next big stage or scale your influence online, capturing the room and the algorithm takes more than just luck. On this episode of The Wealthy Speaker Podcast, I am joined by career coach, keynote speaker, and viral content powerhouse Ashley Stahl to uncover what it truly takes to command attention in a crowded marketplace. Listen as Ashley breaks down the anatomy of shareworthy messaging, the psychology behind high-impact content, and how you can master the art of going viral without sacrificing your message or your brand integrity. Highlights you won't want to miss: The Art of Going Viral 0:00 Ashley's very interesting background 1:00 Becoming the go-to authority 3:00 The “gift” of a TEDX talk 5:00 Will 45 million subscribers ever go out of style? 8:00 The ROI of PR 11:00 Key segments of a viral speech 16:30 Stage presence is key 19:00 See you next time 26:05 If you want some great ideas on how to improve your personal branding to increase your audience and possibly go viral, you simply can't afford to miss this episode! For access to FULL SHOW NOTES, including video and links, visit: https://www.speakerlauncher.com/category/podcast/
How would we turn a $5 million home service business into a $10 million company?In this episode of Owned and Operated, John Wilson and Jack Carr break down how they'd invest $1 million to double a profitable home service business.They cover where they'd invest first, finding the next high-ROI marketing channel, hiring salespeople ahead of demand, expanding the balance sheet, and building the capacity to scale.Could they reach a $10M run rate in just 12 months? This is the playbook they'd use.━━━━━━━━━━━━━━In This Episode━━━━━━━━━━━━━━• How to grow a $5M home service business to $10M• Where they'd invest $1 million for growth• Finding your next high-ROI marketing channel• Why one marketing channel could double the business• Branding, radio, LSAs, and commercial sales• Hiring salespeople ahead of demand━━━━━━━━━━━━━━Connect━━━━━━━━━━━━━━John Wilsonhttps://www.linkedin.com/in/johnbwilson1/Jack Carrhttps://x.com/thehvacjackOwned and Operatedhttps://www.ownedandoperated.com/━━━━━━━━━━━━━━Sponsors━━━━━━━━━━━━━━YelpLooking for more qualified leads beyond Google? See how contractors are using Yelp to reach homeowners who are ready to book and diversify their lead generation. Learn more: https://business.yelp.com/campaign/ownedandoperated/Comfort ConnectTurn one installation into years of repeat business with Comfort Connect. Give homeowners flexible payment options, stay connected after the job, and create new recurring revenue opportunities. Learn more: https://bit.ly/4wGXqSXFieldPulseReady to ditch the whiteboard and spreadsheets? See how FieldPulse helps home service companies simplify scheduling, dispatching, invoicing, and more. Book a free demo: https://landing.fieldpulse.com/owned_and_operatedSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC
Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and OverdryveAre you accidentally paying taxes on money you're never actually going to collect? Could the way you're deleting a bad ticket in your shop management software be costing you more than the deadbeat customer ever did?This week's episode started as a text message. Hunt Demarest, CPA with Paar Melis & Associates, answers a question from fellow podcaster Chris Cotton of AutoFix Shop Coaching and The Weekly Blitz: how should shops actually handle bad debt? Hunt breaks it down from the ground up, what bad debt is, how cash versus accrual accounting changes the math, and why deleting or discounting a ticket instead of writing it off properly can quietly inflate your tax bill and hide real problems in your production numbers. He walks through the exact steps for building a "bad debt" payment type into your shop management software, how to automate the accounting through Back Office and Accounting Link (or handle it manually with a journal entry), and where chargebacks, bartering, and shop vehicles fit into the picture.Whether you've never had a customer stiff you or you're staring down an invoice right now that you know you'll never collect, this episode is a practical field guide to keeping your books, and your tax bill, accurate.Thanks to our partner, PromotivePromotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our partner, WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Thanks to our partner, Maverick Shop OwnersYou're working on growing a more profitable shop - that's critical. That's exactly what the 24-video Blueprint course by Maverick Shop Owners addresses - customers, sales, profit, people, systems, and freedom. Get free access for our listeners only at https://maverickshopowners.com/blueprintThanks to our partner, OverdryveOverdryve is your AI-powered marketing operating system. It predicts slow weeks before they happen, automatically launches revenue-driving campaigns, tracks ROI down to the dollar, and optimizes performance in real time. Visit https://overdryvemarketing.com/Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt: podcast@paarmelis.comGet the FREE 2026 Auto Shop Benchmark Report: https://hubs.ly/Q04j-grh0Download a Copy of My Books Here:Beyond the Bays: A Financial Playbook for Auto Repair Shop OwnersWrenches to Write-OffsYour Perfect Shop The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download the ARPN APP for your smartphone and listen to all our network shows: arpn.appRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionAutomotive Field Theory with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
#387 | Six B2B marketers share tactical plays for using AI to make content that doesn't sound like AI. This Exit Five Live session breaks down a set of specialized agents that lifted blog traffic 700% in six months, a 23-step agent that researches and writes AEO content straight into WordPress, and the winning play: turning original survey data into an ownable narrative. Also on the agenda: a structured review process that replaces vibes-only QA, a Claude skill trained on stakeholder feedback so drafts land pre-aligned, and five rules for using AI to learn faster without outsourcing your thinking. One thing the full group agreed on: the human stays in the loop.Timestamps(00:00) - - Intro and the Exit Five Live Format (03:47) - - Meet the Lineup (07:38) - - Build a Digital Team of Specialized AI Agents (14:33) - - Before the Prompt and After the Prompt (21:42) - - A 23-Step Agent That Writes AEO Content for LLMs (30:11) - - Turn Original Research Into a Content Differentiator (33:20) - - Treat Your Edits as Training Data (35:55) - - Faster to Content and Faster to Internal Buy-In (43:19) - - Rules for Learning With AI (49:16) - - The Winning Play Join 50,0000 people who get Dave's Newsletter here: https://www.exitfive.com/newsletterLearn more about Exit Five's private marketing community: https://www.exitfive.com/***Brought to you by:Optimizely - the AI platform for marketers. Build your own AI agents or pull from a directory of 50+ pre-built ones for marketing use cases. Their new Virtual Teammates can join meetings, complete tasks, support campaigns, and keep your website optimized. Learn more at optimizely.com/exitfive.Webflow - A website platform built for the agentic web, letting modern marketing teams build fully custom sites that perform in AI search with no developer needed. Learn more at webflow.com/for/exitfive.Zoom Webinars & Events – The virtual event platform built to help B2B marketers run webinars that actually drive pipeline, with branded registration pages, live engagement features, and built-in tools to repurpose sessions into clips and content. Learn more at zoom.com/exitfive.Compound Growth Marketing - A full-funnel demand gen agency helping high-growth cybersecurity and enterprise software companies show up earlier in the buying journey, combining AEO, modern paid advertising, and a dedicated go-to-market engineering team. Podcast listeners get two free media planning sessions to find out what channels are driving the best ROI. Learn more at compoundgrowthmarketing.com/exitfive. ***Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.They give you unlimited podcast editing and strategy for your B2B podcast.Get unlimited podcast editing and on-demand strategy for one low monthly cost. Just upload your episode, and they take care of the rest.Visit hatch.fm to learn more
One of my favorite things about running a membership is that I have the opportunity to give apparel brand founders direct access to experienced industry professionals who can help them navigate the challenges of launching, growing, and scaling a business. In this episode, I'm giving you an inside look at what happens during an Apparel Founders Board office hours meeting. I'm sharing a real preview of the conversations, questions, and resources that help our members make smarter decisions and navigate the many challenges that come with building and growing an apparel brand.
In Part 2 of this Pulse Check series, Michele Ehrhart talks with Merianne Roth, Vice Chancellor, Marketing & Communication at Texas Christian University, to explore why a college education offers value far beyond financial ROI, highlighting the development of essential "success skills" like leadership, critical thinking, and identity formation. Merianne outlines how TCU is navigating AI through its AI Squared initiative and ethical use policies, and they also explore the importance of workforce readiness, alumni networks, and why choosing a path is a deeply personal decision. - - - -Connect With Our Host:Mallory Willsea https://www.linkedin.com/in/mallorywillsea/https://twitter.com/mallorywillseaAbout The Enrollify Podcast Network:The Higher Ed Pulse is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
"Practices don't necessarily have a staffing problem." Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary On this episode of the Hey Docs! Podcast, Jill sits down with Amanda Ketcham as she shares her journey of launching My Mountain Mover, a healthcare outsourcing company that connects remote talent with healthcare practices. Amanda explains the importance of viewing staffing as a capacity issue rather than a staffing problem, the benefits of delegation and outsourcing, and how to build a strong culture with remote teams. Jill and Amanda also address common fears associated with outsourcing, the role of AI in the future of practices, and the importance of choosing reputable outsourcing partners. The conversation concludes with insights on navigating the hiring process and the significance of relational skills in the age of AI. Connect With Our Guest My Mountain Mover - https://mymountainmover.com/ Takeaways Amanda is the founder of My Mountain Mover, which connects remote talent with healthcare practices.The pandemic opened doors for remote staffing solutions in healthcare.Practices often face capacity problems rather than staffing issues.Delegation is crucial for business owners to focus on their strengths.Outsourcing can lead to higher ROI for practices.Building a culture with remote teams is essential for success.Choosing a reputable outsourcing company is vital for compliance and quality.AI will play a significant role in handling administrative tasks in the future.Relational skills will be essential in the age of AI.Chapters 00:00 Introduction05:19 Why Capacity Matters10:55 Overcoming Outsourcing Fears13:55 Delegate and Elevate Framework20:43 Building Remote Culture24:36 AI and Remote Staffing Future27:57 Risks HIPAA and Turnover32:13 Where to Learn More Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
Ethan King is a three-time bestselling author and keynote speaker on AI automation. He helps non-tech businesses build reliable AI employees so they can grow profit without growing payroll. Top 3 Value Bombs 1. Automation is delegation. The most successful entrepreneurs adopt a delegation-first mindset and use AI to eliminate repetitive work rather than doing everything manually. 2. Your next hire may not be human. AI can handle increasingly autonomous work, while human team members can move into higher-value roles as "robot managers." 3. The real ROI of AI is reclaimed life. Time saved only matters when you use it for what compounds; family, purpose, creativity, meaningful work, and actually living your life. Check out Ethan's website to connect to him directly - Ethan King Website Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Fitnexa - If better sleep is a priority for you, Fitnexa helps you create the environment and routine to make it happen. Visit Fitnexa.com and use code EOFIRE10 to save 10 dollars on SomniPods 3 today.
Dan Nathan interviews Phill Rosen, CEO/CTO and co-founder of Astraeus, an AI infrastructure company for wealth management. Rosen recounts his path from college dropout to fintech builder, including Orchard Platform and Even Financial (later MoneyLion Engine), explaining how API-embedded distribution and machine-learning signals improved lending decisioning while navigating regulatory explainability. He argues many “AI companies” mainly deploy or fine-tune others' models and that value often lies in data pipelines, governance, and deterministic software around AI. Rosen describes Astreus targeting independent RIAs and private-equity roll-ups (from ~$2B to ~$200B AUM) by unifying siloed legacy data, codifying compliance rules, and deploying “digital workers” with 90-day pilots to show operational ROI and enable scalable, auditable agentic workflows. They prefer model portability (often Gemini; testing Kimi 3) to manage cost and data sovereignty, and Rosen weighs whether LLMs commoditize into cloud-like infrastructure as tooling matures. —FOLLOW USYouTube: @RiskReversalMediaInstagram: @riskreversalmediaTwitter: @RiskReversalLinkedIn: RiskReversal Media The financial opinions expressed in Risk Reversal content are for information purposes only. The opinions expressed by the hosts and participants are not an attempt to influence specific trading behavior, investments, or strategies. Past performance does not necessarily predict future outcomes. No specific results or profits are assured when relying on Risk Reversal. Before making any investment or trade, evaluate its suitability for your circumstances and consider consulting your own financial or investment advisor. The financial products discussed in Risk Reversal carry a high level of risk and may not be appropriate for many investors. If you have uncertainties, it's advisable to seek professional advice. Remember that trading involves a risk to your capital, so only invest money that you can afford to lose. Derivatives are not suitable for all investors and involve the risk of losing more than the amount originally deposited and any profit you might have made. This communication is not a recommendation or offer to buy, sell or retain any specific investment or service.
Ever get a gut feeling and immediately wonder if it's your intuition or just anxiety wearing a disguise?Psychic medium and Intuition Coach, Caroline Feda, is back to teach you how to actually tell the difference, and why "training your intuition" has NOTHING to do with journaling, candles or crystals.We Chat:The 3-second test you can steal to know instantly whether your gut feeling is intuition or anxietyTangible advice for developing your own intuitive skills further The nervous system habit most people skip that's blocking their intuitionThe lie that many "aligned" women tell themselves that ends up blocking them from higher levels of success How Caroline GENTLY polarized her way to a 2,000 person waitlist via her social media content (without attracting a ton of hate or trolls) The #1 highest ROI skill that matters more than any spiritual gift you could ever develop
The AI Breakdown: Daily Artificial Intelligence News and Discussions
Fable 5.1 is the new state of the art—but its high token usage and restrictive limits mean the real question isn't whether to switch, but where it belongs in your personal model stack. NLW examines its biggest capability gains, early user reactions, and how to decide when a frontier model is worth the cost. In the headlines: OpenAI's Astra crosses a critical cybersecurity threshold, concerns grow around opaque model reasoning, Gemini 3.8 Flash targets coding, and World Labs unveils its Atlas world model.NEXT COHORT - Executive Agent Leadership - Returns in September -- Learn how to use agents - https://training.besuper.ai/Brought to you by:KPMG – Research from KPMG and the University of Texas at Austin shows the highest-impact AI users treat AI like a reasoning partner — and those skills can be taught at scale. Learn more at https://kpmg.com/us/SophisticatedHarbor - Invest in the AI ecosystem. https://www.harborcapital.com/aidailyHyperagent - Hire a team of always-on agents. New users get $100 in free credits. hyperagent.com/aidailybriefRackspace Technology- One accountable partner to build, operate and run your full enterprise AI stack https://www.rackspace.com/Section - Section turns AI investment into workforce transformation and ROI - https://www.sectionai.com/Blitzy - Want to accelerate enterprise software development velocity by 5x? https://blitzy.com/AssemblyAI - The best way to build Voice AI apps - https://www.assemblyai.com/briefRobots & Pencils - Cloud-native AI solutions that power results https://robotsandpencils.com/The AI Daily Brief helps you understand the most important news and discussions in AI. Newsletter: https://aidailybrief.beehiiv.com/Interested in sponsoring the show? sponsors@aidailybrief.ai
September 2, 2026: I share key lessons from my CHRO session with iFood CEO Diego Barreto, including why he is investing in AI even with negative ROI, how he built a digital twin, and how iFood is rethinking reviews, meetings, and change management. Then I get into the Wall Street Journal's report on employers using new interview rituals to fight AI-enabled candidate fraud. Finally, I unpack Uber cutting 10% of its workforce and why the real story may be work redesign, bureaucracy, and coordination, not AI replacing jobs.
Hi there, welcome to episode 822 of Recruiting Future with me, Matt Alder. Employer branding teams are still under sustained pressure. Budgets have shrunk and headcount has been reduced across many organizations, even when the hiring the business needs has become more specific and more critical. Despite all of the cuts, some employer brand leaders are still winning investment and influence. What sets them apart is how closely their work connects to what the business is trying to achieve and how effectively they communicate its impact. So what does it take to make employer branding matter to the business? My guest this week is Stephen Quinn, CEO of Atomic, an insight-led agency working with employer brand leaders at some of the world's largest organizations. In our conversation, Stephen shares what the most effective employer brand leaders do differently, which metrics carry weight with the business, and how to plan employer branding for the long term. In the interview, we discuss: Trends and challenges in Employer Branding What separates the most successful employer brand leaders Attaching Employer Branding to the critical needs of the employer Where should employer branding sit in the organization? Building relationships across the business Measuring and reporting on impact and ROI via the right metrics Long-term strategy thinking rather than short-term campaign thinking What does the future of Employer Branding look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.
What makes an analytics or intelligence product indispensable when technical sophistication alone isn't enough to drive adoption, renewals, or sales? Why do POCs stall, why does adoption stay flat, and why aren't prospects nearly as excited about your (impressive) analytics tech as you are? It's that the value never becomes obvious to the humans in the loop who do the buying, using, and justifying. In this episode, I provide a framework for identifying the personas (roles) and experiences that can turn sophisticated analytical capability into perceived value. We'll explore the five essential control surfaces you'll need to address in your product and why founders and product leaders need to look beyond technical development (e.g., the delivery of AI models, dashboards, MCP connectors, agentic capabilities, and traditional interfaces). I also examine the tensions that can emerge when incentives and goals for end users are not aligned with those of management and executive/fiscal buyers. Why does the efficiency ROI you sell to a management champion get read as a job threat to the operator/user whose adoption you need to succeed? I'll answer this, plus the reasons AI can complicate those dynamics, how to prevent your product from creating an Invisible Intelligence Gap for customers, and why one past podcast guest's “shipping the meter” matters much more than another feature. (That will also explain why I don't think dashboards are dead in the age of AI.) Highlights / Skip to: Short-term stakeholders you shouldn't forget to satisfy (particularly during POCs/Demos) such as legal, compliance, and the game of defense “value be damned” they are playing (4:14) Not every mouth is equally hungry: deciding which personas deserve the most product attention (8:23) End users of your product such as developers, analysts, business users (often ICs) operating your product daily—and why the real bar is whether they would complain to the C-suite if your product went away (9:12) How managers of ICs (e.g., sales directors, customer service managers, VPs of data, etc.) might need something very different than end users, and why the manager's needs might be a threat to those very IC users. The 3-part fix? Making all parties look successful to their superiors; improving the lives of those stakeholders; and arming champions with the evidence fiscal buyers need (11:08) The unique needs of executive and financial stakeholders who might have the most decision power while using your product the least (15:59) Why “shipping the meter” and the Invisible Intelligence Gap decide whether your product survives the next budget cut (17:07) The “AI Agent” as a “user” of your product: Why I think agents ride in a sidecar attached to humans and what you need to do to enable your customers and their AI agents to be successful (21:23) Why figuring out what control surfaces/UIs/UXs you may need to improve is the easy part if you know what they are a response to (26:37) Links 197 - Agentic AI Isn't a Moat for Analytics Products.This is. - My episode on viable moats for BI/Analytics products in the age of AI The Invisible Intelligence Gap Behavioral Signals CEO Rana Gujral on “Shipping the Meter” is in Episode 198 Need help identifying the 5 control surfaces in your product and satisfying the human users behind them? Schedule a free discovery call with me
In episode 120, Part 1 of Going Forward, host Eric Elliott sits down with entrepreneur, advisor, author, and longtime business leader Peter Ricciardi for a conversation about ethics, entrepreneurship, customer experience, and the mindset required to build something that lasts.Peter is the author of Mind Shift, Profit Lift, a book built around the idea that greater profitability does not begin with squeezing harder, chasing shortcuts, or obsessing over the bottom line. It begins by changing the way business owners think.In Part 1, Eric and Peter start with something deeper than business tactics. They talk about legacy, ethics, and the question Peter believes more business owners should ask themselves: would your mom be proud of the way you do business? From there, the conversation moves into what it really means to build a business that is successful without trading away integrity along the way.Peter also shares lessons from becoming the youngest Burger King franchisee in history, growing up in a family of entrepreneurs and professionals, and learning the difference between understanding business in theory and living it when your own money, employees, and reputation are on the line.Together, Eric and Peter explore why entrepreneurs need to know what they do not know, why “if you build it, they will come” is usually wrong, and why most businesses claim to be customer-first while rarely making decisions that begin with the customer.Topics include: doing business ethically; why it is not about you; Peter's early path as an entrepreneur; lessons from Burger King, Raising Cane's, Domino's, Buc-ee's, and other brands; why busy does not always mean productive; why customers and employees should come before ego; the difference between risk and recklessness; why simplicity can become a competitive advantage; and why business owners need to listen more closely to the people they serve.This episode is a reminder that strong businesses are not built by accident. They are built by people willing to look honestly at their customers, their employees, their assumptions, and themselves.Connect w/ Eric Elliott:Website: https://ericelliott.com/Facebook: https://www.facebook.com/ericelliottspeakerLinkedIn: https://www.linkedin.com/in/theericelliott/ Instagram: https://www.instagram.com/ericmelliott/Twitter: https://twitter.com/EricMElliottTiktok: https://www.tiktok.com/@ericmelliottEmail: Eric@EricElliott.comText: 843-279-5843Connect w/ Peter Ricciardi:LinkedIn: https://www.linkedin.com/in/peterricciardi/Website: https://ten9eight7.com/Book: Mind Shift, Profit LiftSupercharge your online advertising campaigns with Optmyzr! Streamline management, optimize performance, and boost your ROI. Visit https://www.optmyzr.com/ to discover how Optmyzr can revolutionize your digital marketing.Also, as a special treat for our listeners, sign up with the code GOINGFORWARD20 and enjoy an exclusive 20% discount on your first year with Trainual! Seize this opportunity to supercharge your operations and propel your business forward!Eric Elliott is a legal marketing expert, entrepreneur, and founder and CEO of VIP Marketing. He is also the founder of Craft Creative and host of the Going Forward podcast. Based in Charleston, South Carolina, Elliott has nearly two decades of experience across advertising, media, branding, digital marketing and law firm growth.Going Forward is brought to you by VIP Marketing. VIP Marketing is a law firm marketing agency built to help firms become the choice in their market through strategy-led SEO, paid media, website design and development, brand strategy, and premium video production. Based in Charleston, South Carolina, VIP Marketing serves law firms nationwide. Our website provides detailed information on our services and expertise. For more information, visit vipmarketing.com.
A logo on a jersey doesn't cut it anymore. So, how do the best brands decide if a sports sponsorship deal is worth the money? Daniel sits down with a panel that's seen every side of the deal: Sam Kilgore of Sponsor United, Marquise Watts (Who's worked with Under Armor, Adidas, & the Minnesota Timberwolves), Chris Lobono of Athlete Driven Worldwide, and Elliot Christiansen of Cleveland Construction.They get into why "the logo slap" is dying and what's replacing it, how brands move at the speed of culture (see Levi's cutout logo and the Heinz tape at the World Cup), and the real way to measure ROI when only 28% of fans can name a jersey patch. Plus Marquise's rule for every deal he touches: all money ain't good money.If you're a Marketer who wants to make sponsorships actually pay off, this episode is for YOU. Hit follow and leave us a rating if you're into it, it helps more Marketers find the show. Follow Daniel:YouTube: https://www.youtube.com/@themarketingmillennials/featuredTwitter: https://www.twitter.com/Dmurr68LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing
Special guest and familiar face, Charles Oswald joins the Suite Spot in his return to the TMG Hospitality Trailblazers series. As CEO & President of Aperture Hotels, Charles shares his insights on AI & technology in hospitality, capital investment challenges, and his vision for the Aperture Hotels brand. Tune in now to the full conversation. Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello, everyone. Welcome to another episode of The Suite Spot. This is your host, Ryan Embree, here for another edition of our TMG Hospitality Trailblazers. Technically, a look back on a few years back when we visited with this particular individual and company trailblazing and paving the way forward in hospitality. That is Charles Oswald, president and CEO of Aperture Hotels. Charles, thank you so much for being back here on The Suite Spot. Charles Oswald: Oh, it’s good to be back. Thank you. Ryan Embree: Yeah. You’ve been busy. It’s been a long time. I had to look back and see the last time we visited here on The Suite Spot. We did our original hospitality trailblazers, really in the infancy of Aperture Hotels back in December 2023. A lot’s changed on that since then, right? So catch us up a little bit. What have you been working on? There’s been some incredible growth that we’ve seen with your company. Congratulations on that. But catch us up since we last visited. Charles Oswald: First off, so at that time when we had launched Aperture Hotels, we were coming out in the, in the wake of the pandemic. So if you kind of think back where we were three and four years ago versus today, there were a lot of properties that had gone through this economic shock, and there were owners who were reeling from that experience, especially those that had corporate business travel hotels as opposed to those leisure destinations that benefited from the pandemic. And so during that time, Aperture actually went on and took on almost 30 different properties that we added to the portfolio, that were, driven by those owners who needed a new management company to come and take a look at their, their with fresh eyes and take a look at their top line strategies, their expense controls. And so we had a lot of properties, and they were 100% of those properties were not through acquisitions, but were actually just performance turnaround assignments where they were switching management companies, to somebody to take a fresh look. So, with all that said, we found ourselves, walking into properties that were on, like, the sixth or seventh year of a five-year hold strategy for private equity firms or high net worth individuals and so on. And that quickly turned into turnarounds, which the story from us lately has actually been sales, a lot of sales, 20 plus sales over the course of this last year. And so today, as we stand here, I’m actually more rebuilding the pipeline with a mix of more management change assignments, plus a few pipeline of new developments. And those new developments are mostly, like, 100 or 300 room soft brand properties across the country. So yeah a lot’s changed for sure. Really rapid growth, really rapid sales, and now more sort of measured one at a time growth. Ryan Embree: Yeah, and I wanna talk about that, because I’ve had the privilege to talk to some management company owners and leaders, and they’ve kind of echoed that same sentiment of not just growth, but strategic growth. And that seems to be where you are right now, too. So when you kind of take a look at. I know you mentioned that particular segment, but when you take a look at the hospitality landscape right now, what makes the right strategic partner for Aperture Hotels right now as you kind of enter this cycle where you’re trying to build back up a little bit? Charles Oswald: You’re right. The right partner, it’s about fit. And when you look at the experience of our leadership team, we’re really engineered towards compact, full service hotels, lifestyle, premium select service brands. They can be brand or independent. We’d like to partner with owners that have some portfolio stable scalability. Preferably they own by that, I mean, they own more than one hotel, and there might be more than one opportunity there. You know, we wanna work with those owners that know what they’re doing, right? They’ve got some, some governance, sophistication, some decision speed. Hopefully, they’ve not just made bad investments when they’re turning over these properties, but really, they’re looking for some performance turnaround in a good investment. And preferably those are longer term holds. As you can tell, we did a lot of hard work for some turnarounds and watched them sell. And they sold largely to owners who had their own management. So that’s tricky for us, right? That leads us looking for more opportunities. So in terms of us in aperture and how we see ourselves in competitive points of difference is we’ve got a group that has hundreds of hotels of experiments. Myself, I’ve managed about 300 hotels now over the years, and they’ve ranged from little 60-room properties up to a thousand plus room convention hotels and resorts. And so what we bring is, we’ve got big experience in our leadership team, but we’re in a small package, right? A boutique-sized company that can give more corporate support to property ratio. And we’re very data-driven in how we use our decision-making tools to uncover those hidden business opportunities and the potential to drive market share and outperform GOP. Big experience, I’d say that corporate support, the data-driven decision-making process and tools, I think is really what sets us aside. And by the way, I’ll just mention that our average RGI that we’ve achieved in the first 18 months when you put us in place after another management company, the average RGI growth or repar index gains is actually just over 10%. So we’ve had, like, incredible turnarounds at the top line, which leads them to great bottom line improvements as well. Ryan Embree: Which makes it so much more impressive, too, with the climate right now. And these events that we go to would talk about operating and margins right now, and trying to be just efficient as possible, because costs are, are rising right now. It is certainly difficult to navigate, and I’m sure that experience that you’ve had has certainly lended itself to some great stories that you can then share to help grow that portfolio. And the other part of the experience that you were talking about is you have the data and the insights. And one of the places you find that data and insights is obviously hospitality events that are going on. I’ve had the pleasure of running into you at quite a number of these. If I’m not running into you, Charles, I’m seeing you up on stage conducting interviews or, or sharing some of your takeaways on LinkedIn after the event. You got a busy second half of the year. I wanna talk about these events, though, and how you kind of leverage them, right? So, why do you think these events, especially now, are so important? And then, how do you measure success of an event once it’s completed, whether that be a lodging conference, an investment conference, or whether it be, just an educational data event? Charles Oswald: Look, that’s a really good question. When you consider the time, travel budget, and the opportunity costs on an executive’s busy calendar to get out to these conferences and spend three, four days between the travel and the time out there, we’ve gotta be, we’ve gotta be very intentional, right, about how we approach it. So, I see value in going to these conferences because of deal sourcing and the relationship capital that we pick up. Also, I think there’s that market intelligence and the pricing signals that we get from those from this conference. There’s the access to capital markets. That was particularly important for me here recently as I was looking to as I’m in the process of acquiring a property right now in Phoenix, and when we needed to raise LP capital and we had those relationships these are people, again, we met at conferences. I think talent reputation, right, it’s important to get out there and continue to manage that. So those, those are a number of the reasons why we wanna get out to these conferences and why we think they’re important. But the measure of success, you’re right, for a data-driven guy, I wish I could put a specific number to it. Like, here’s the ROI from each of these conferences. It’s really difficult to. It’s really difficult to do, but I can tell you that, I do look back and, and aggregate those. I look at the management contracts we picked up, and I think of, “Okay, well, where did I meet these folks? And so what’s the average return?” And I can put a number to that. And I would tell you that in terms of the immediate return, what I’m looking for is if I can have three to five specific follow-up conversations, a result of that conference, then the trip was worth the cost. Ryan Embree: That’s great advice for young hospitality professionals out there. I mean, we have a great industry, and one of the coolest parts of it is you get to rub shoulders sometimes with those executives. So even those younger hospitality professionals that might be tuning in here, it’s a great piece of advice to when you can, obviously, try to get that exposure of networking and get out there because hospitality is certainly a big world, but it’s also a very small world, and you run into a lot of the same people. And again, this, just like you said, Charles, a lot of the stories, success stories, whether it be business relationships, some of those transactions could stem from sitting next to somebody at breakfast – Absolutely. On day two of a conference. Love to hear that advice, love to hear that those stay beneficial, because we love those. We’re hospitality people, right? We’re in that industry. Now, another thing you become kinda famous for your takeaways articles on LinkedIn. My advice would be to encourage anyone, definitely give Charles if you’re not already a follow, because you have some great insights and takeaways from some of the events that he goes to. So I’m gonna kind of put you on the spot here. If you had to do a takeaways article for the first half of 2026, maybe give us a couple points, and then if you could, maybe share some predictions. We’re hospitality people. We love to kind of predict, try to predict the future a little bit, so. Charles Oswald: Yeah. Well, maybe, maybe the biggest takeaway from the first half is that we’re not great in hospitality about predicting future. Ryan Embree: That’s a good one. Charles Oswald: So, as we rolled into 2026, there were a lot of folks that were saying it was gonna be, like, Groundhog Day, that we’re looking at flat, very modest, RevPar growth and expenses that, outpace, the top line. And I think what nobody saw coming was US demand growth in the first half of the year. Now part of this, I will tell you, if we look back in some panels, a year ago, I called part of this, which is I asked why is no one talking about the impact of the $30 billion increase in tax refunds that we’ll see, plus the real wage growth that’s happening, and what impact that could have on our industry? And, and a lot of people kind of poo-pooed and they said, “Well, you know, we don’t really know that the tax refunds are gonna be there. We don’t really know how those are gonna hit.” Okay. But we do. There was some, some mirroring it kinda like during the pandemic when you put money in people’s pockets, there were a lot of people that just went out and spent it. And so I did, I think that had a real impact on the, on the first half of the year. And then the other part that none of us saw coming, and I didn’t, was certainly there’d be a war in Iran and how the general global conflict can would affect the outbound travel case for the American traveler. So, that outbound travel, international outbound decelerated, right, while domestic leisure demand, stayed strong. So, that helped prop up the first half of the year. So there are some trends from the first half that I think will carry out to the second half. So for not getting in looking forward, I’d say that second half of the year, there’ll be more bifurcation. You know, we’re gonna see a continuing challenge to new supply growth, and we’re gonna continue to see labor costs rising, but at a bit of a decelerating rate. So if I were to expand a little bit on that, on the bifurcation, we’ve heard a lot of talk about the K-shaped economy. And really in that bifurcation, there’s some people talking about this hollowing in the middle class, and, and, and I think that’s actually very, very misrepresented. What’s actually happened is we’ve seen a growth generational wealth, over the course of the last 10, 20, 30, 40, 50 years. And this is a long-term macro trend, okay? The fact is that there are fewer poor today, about a third less than there were, you know, 40, 50 years ago. There are few, fewer lower middle class, and no longer is the core middle class the largest classification of income in America. But according to the BLS, Bureau of Labor Statistics, it is actually now the upper middle class is the largest class, right? So people are moving up on this continuum, and they’re more wealthy. So when you start thinking about that, what does that affect on our industry? That’s why we’re seeing this interest in, towards experiential travel, towards the soft brands, towards luxury, and why upper upscale and luxury tiers have been outperforming. So I think we’ll continue to see that as we go through the end of the year. And the other story I think we’ll continue to see is that new supply, right? Man, the plan, I mean, there’s, like, you know, 10% supply growth planned. But what actually happens, is just a, you know, a fraction of a percent. And so, in there, the challenge, you know, debt isn’t the problem anymore. It’s more about equity and construction cost relative to the commercial real estate valuations,in interest rate market environment that we’re in today. Ryan Embree: Yeah, so you have a little bit tampered demand, or tampered, building construction because of those construction costs. And do not underestimate, again, the willingness and ability for people and wanting to travel and have experiences. I still think they even the younger generation, they’re getting some more money in their pockets, and the first thing that they’re wanting to do is plan a nice trip, right, before they go out and, and buy those expensive things that, which was, was typically would happen. Charles Oswald: Yeah, and I wanna just comment one thing though is we’ve talked a lot about economic resilience, and that resiliency definitely exists in the US, and it’s more resilient than a lot of folks probably though it was when you look back in time. However, some of that does seem to be breaking here, right? You know, you are seeing rise of credit card debt. You are seeing some increases in folks, particularly at the mid-scale and, and, and lower income classes defaulting on car payments and things like that. And so if you start to make a decision about, you know, do I travel or do I pay my, my car, that is going to affect the industry, you know, as we go forward. And, and that’s gonna play a little bit in that bifurcation that we were talking about. Those who are on the upper end have watched unreal growth for the last few years in their stock market portfolios. You know, they, they feel a little bit more free and, and open travel. Ryan Embree: Yeah, it’s interesting. You’re right. You know, we always talk about still prioritizing travel, but travel over things. But when tho- those things become, like you said, payments or car payments, then all of a sudden the priorities start to shift a little bit. So it’d be interesting to see how that continues in the second half of this year. Now, another topic we that you’re gonna hear at every single hospitality show, it’s a bingo card, is AI and technology. And you, and you actually speak a lot. I’ve seen you on panels speak a lot to it in, in your interviews. Where do you think the hospitality industry, which we’ve said typically is one to slowly adopt technology? Where do you think we are in this cycle of AI adoption? And then maybe you could zoom in a little bit into your organization and, and where you’ve prioritized that, or maybe stayed away from it. Charles Oswald: Maybe we kind of break that down into sounds like three or four areas, right? I think, yeah, it’s what’s the biggest impact today? What’s kinda happening now? And maybe where’s it going? Sure. And, uh, and how do we play into that as a management company, right? Yeah. So I guess there’s four ways. In terms of the biggest impact today, it’s for sure it’s been, it, it, it’s been in distribution, right? Uh, GEO and AEO are the new SEO. And so, um, uh, maybe what’s accelerated hospitality is entrance into AI because the customer was using it to search for hospitality, and then all of a sudden we woke up and said what – Ryan Embree: Great point. Charles Oswald: It’s not just about keywords, but how, how do we become the answer to the question they’re asking? And so that’s, uh, that’s certainly the biggest impact today is on the distribution side. I think what’s happening in progress, we’re starting to see more in the areas of revenue optimization and design, right? Like on, you know, when it comes to new hotel renovations and they and developments. And then the future, where’s it going? I think we’re gonna see AI more in our, more closely integrated into our business analytics, like and that’s gonna extend into labor scheduling and productivity. I think we’ll see it help us in energy management and procurement. Things like F&B menu engineering both from the creative standpoint and kinda marrying that with the math, right? Like, what the cost of plate is and what the customer’s actually buying. And and that’s really important. IAnd by the way, that’s a weak spot, I think in the industry. There are an awful lot of management companies that are not very good on food and beverage side. So at Aperture, what are we doing? First off, I would say we lean really heavily on our tech partners to adapt, adopt AI for their analytics or reporting insights. And today insights has become the real opportunity, right? I mean, if you ask your BI system, you know, it’s one thing for them to be able to pull a report or show you some side-by-side comparisons, but the insights, like, why is this happening? You know, you can tell me, me what my flow-through is, it’s great, but, like, what should it be if we had run according to all the budget metrics that, like, that we put out there? They’re, they’re weak on that side, at least to date. So I think that’s gonna be the next step is that is conveying those analytics and reports to insights. And so, we’re keenly working with technology solutions that they can implement in those ways, and digital marketing efforts that help us improve the distribution that we were talking about earlier, GEO and AEO. And from a practical day-to-day standpoint, you know, we’ve incorporated, cloud enterprise solutions in our daily work and our applications, like, you know, Excel and SharePoint, et cetera, like a lot of other companies have. But we got plenty of room, plenty of runway there when it comes to AI. Ryan Embree: Absolutely. Yeah, 100%. So, uh, every day, yeah. every hour, it feels like sometimes with these announcements. Um, but yeah, you, you mentioned something really, really fascinating at the top of that, the answer of, you know, I think the adoption cycle sometimes with technology and hospitality has been slow because we’ve tried to, sometime, “Hey, download our app,” right? We’re, we’re trying to get the customer to move with the technology that we want them to move into, and the ecosystem that, that, “Hey, you know, do this.” And now, what’s happening is we’re seeing the consumer move into these LLMs and, and AI search, and now hospitality’s kind of been like, “We have to catch up because this is where our customer is,” right? So maybe that does cause a little bit of, uh, acceleration. So, because that is the biggest thing that we’ve been hearing as well, is just AI visibility. There is just this, this fear of a couple years ago, it was the fear of doing anything and being like, “I’m not doing anything with AI and technology. Now it’s like, now I have. My biggest fear is keeping me up, is I’m not being found on AI, uh, search engines and LLMs.” Charles Oswald: Yeah, let me tell you, like, just a great example, I was traveling not long ago, to Chicago, and I had a trip to Nashville, and I was just curious. I just, I went to Google – Yeah. And said, “Hey, what are the, what’s the best hotel in Chicago?” And it gave me a list of sponsored results. So it was like, I don’t know, half a dozen or so hotels there. And it gave me a list of, like, you know, here’s what says, and there’s like 20 properties there, and there is, AAA and Forbes, and there was the map and so all this stuff, and I’m like, “Wow, there, there’s, like, you know, 60 best hotels in Chicago.” And so then I moved over, just out of curiosity, I asked, uh, Claude, “What’s the best hotel in Chicago?” Gave me one answer, named one hotel, this is the best. And it gave me a little honorable mention list of three properties underneath it. I thought, oh, my gosh. And then I did the same thing with Nashville. I get one answer – Yeah. And it’s honorable mentions. And it really started making me think, oh my gosh, like, like, if, if only one hotel is gonna come up with that, how do I make that money? And, uh, and who is this, who is this, um, generative AI trusting? And so, so, so we began to dive really deeply in that conversation about, like, when, where are these trusted resort returns coming from, and how do we influence that, right? How do we make sure we appear there? Ryan Embree: 100%. Yeah, that’s the, the next race right now is to try to figure that out. And that’s difficult. Charles Oswald: Kind of back up and just elaborate, just one more comment – Yeah. Is just that, that, like, in Google, I mean, it’s, sure, it’s trusted. I don’t think anybody says that you don’t, you don’t trust Google on those returns and the 60 properties that it’s sent, but – Right. It’s returning the results that it wants you to see, the search engine. Whereas Claude, ChatGPT, Grock, others, they’re returning the results that, as the consumer, I wanted to see. Ryan Embree: And that’s, and that’s the, I think that’s the difficult because it almost changes into a little bit 40 chess, because I might ask the same question, and based on my search experience, it could look at a different best hotel in Chicago than could be your best hotel in Chicago. Once you go down that. Yeah. Charles Oswald: Are you Going there for business, or is it a wedding, or is the soccer team? Yeah, right. And it, it might know the purpose. It might know lis – a little something about you. You’re exactly right. Ryan Embree: Well, uh, uh, listen, I’m gonna take us back before we get to, into that to rabbit hole and, and lose everybody there, because one of my, uh, one of the favorite parts of the conversation, and we’ve done, you know, now this, I think we’re, we’re over 200 episodes here, but one of the, one of my favorite parts, uh, places of our conversation, Charles, back when we first spoke, was hearing the origin story of aperture hotels and, and the name for it. And so, uh, I wanted just to revisit that for those who may have missed that episode. Can you share that story again and why this whole shift your perspective, which you can find on your LinkedIn, your website, everywhere, that mindset has really resonated, uh, with, so well with, um, hotel owners, investors, and has, has been an important part of your s – your company’s success. Charles Oswald: Oh, wow. Um, you know, thank you for, uh, for asking that question, uh, and, uh, and it’s a reminder and the flashback. You know, so, uh, so what is an aperture, first off, right? It’s, it, it’s, it’s in that, you know, that, that, that camera lens that allows light, right, to, to, to pass through, right? So, so it creates a clear, well-composed image. And so I think from a hospitality brand, um, that maps into some of our values. Um, you know, we talk about transparency and accountability. We talk about clarity and vision, right? Like, an owner sees a, a hotel’s position, um, uh, potential, and we can help capture it, right? We help focus, bring focus. Precision and control, you know, I, I think that helps, uh, convey into our views on process orientation across the enterprise and, you know, and consistent execution. One of our core values is about being actively curious, right? Like, how do you scratch beneath the, the surface and shine a light on, on what that is, right? And, you know, what can we do to, to make, you know, to reveal those, those, the, the hidden business potential? We think about, you know, when we’re walking into the hotel and, and, and we’re touring our, our properties and, and, and looking for those, um, those guest experience improvements, it’s like, how do we make this, uh, picture perfect for the customer who arrives, right? What that arrival experience, what are the first moments of truth? And so I think all of those things, that, that transparency of clarity, vision, precision control, uh, you know, picture perfect, uh, all these things, um, sort of play into that aperture name. But I’ll be honest, there was another part of this, uh, which is that, you know, there’s, like, 400 hotel management companies out there, uh, and there’s hundreds more that used to be. Finding an original name is admittedly difficult. Every name you can think of has been, uh, used. Sure. Uh, we, we were fortunate, uh, to be able to find something that was original that didn’t, you know, pigeonhole us into something like, you know, calling ourselves, uh, Sunbelt Management or something like that. So, so, so that did work out well for us. Ryan Embree: Yeah. Well, I love it because, you know, you, you mentioned at the top that this was, you know, Aperture Hotels was really their origin story started during and during that COVID time, right? During and after that COVID time. And I think it was in those conversations, the companies and organizations that I spoke to that had a very clear North Star, a very clear direction of who they are and their culture during that time, because it was such a difficult time. So to have such a strong kind of name and you have all of those things, I’m sure that is, has been so beneficial for you as you continue to grow and scale, because you need that, right? You need something to kind of lean back onto and be kind of your Compass North, your North Star, however you wanna to phrase it. But I love to hear that. And like I said, it, it stuck with me all these years afterwards, so I wanted to touch on it again. And, um, I saw recently on LinkedIn that, uh, you and your team wrapped up a leadership conference in, uh, New Orleans. Tell us a little bit about that event and how, how instrumental the team has been, and also your, your success over at Aperture Hotels. Charles Oswald: Oh, that is. Well, yeah, that, that, that was a fun time. Uh, first off, getting together, getting our team together – Yeah. For that annual conference is my favorite part of the year really energizes me. Um, you know, I’m so grateful for, for, for, for the team that’s doing this work on the ground and, and the leadersh – uh, we have out there in the field. You know, I think often we talk about performance. We send around our balanced scorecard. We measure and we rank people and, and, uh, you know, we talk about process and so on. And that, and that’s, that’s an important part of the, uh, uh, of what we cover in the, uh, in, in our annual leadership co – uh, conference as well. But, um, but I think when you’re rubbing elbows, uh, you know, you’re in the same room with everybody. Uh, there’s, there’s a different level of, you know, preparation, focus, and curiosity, you know, team member bonding and relationship that happens. And, you know, and I love how in the aftermath of these conferences, we, you know, we hear about how, you know, the general manager, you know, in, you know, in the US West, it’s called the general manager in the US East, and they’re – Sure. They’re getting together and collaborating now on, on, on best practices and, and how they dealt with certain challenges maybe that are shared experiences that they’re having. So that’s where it happens, right? I mean, you get out there in a conference together like this where I think i- ideas get sharpened, uh, perspectives broadened. People learn, you know, here’s some insights, and they, uh, you know, share in their experiences. They challenge each other. And, uh, we, and, and we come out of it just, uh, winning together. And by the way, I should mention also, there’s some really great food, uh, so – Oh, I know. Yeah, yeah. Sorry. New Orleans. Uh, I’m a big eater. Ryan Embree: Yeah, that, that helps too. Uh, Charles Oswald: A few extra, but I’ve never missed one. And, uh, New Orleans is a great place for someone to like me, that’s for sure. Ryan Embree: Yeah. We, well, we talked about how quickly things are moving right now in hospitality, and it’s so important to kinda get everybody together in one place. And we’ve seen how you prioritize, obviously, the, the bigger hospitality events across hospitality. So sometimes to get that dialed in with your team, just so important. And great to hear that that continues to be. ‘Cause if you remember back in the day, we were hearing that that was gonna be the end of this, by the way. Everybody was gonna have these leadership conferences on Zoom, and everyone was gonna love it, and nobody was going anywhere. So, uh, love to see that that, that prediction didn’t come to pass. Now, you’re – Charles Oswald: Yeah, you know, the funny thing about that, Ryan, is – Sure. Is that we’re out there in hospitality on the sales front. We were telling our companies, our clients, why they all need to get together. And hospitality companies are like, “Well, but, but we’re gonna do it on Zoom.” Ryan Embree: Right. Right, exactly. Right? We gotta practice what we preach a little bit Charles Oswald: Both Sides of our mouth, right? Yeah. Yeah. And, and enjoying some of the hospitality, uh, that we provide every single day, right? So, so you’re headquartered in Atlanta, Charles, you’ve got. But the portfolio spans across the country, you mentioned it. Are there any particular markets that you’re seeing strong opportunities and maybe some that you’re cautiously maybe staying away from for a bit right now? Charles Oswald: Well, uh, first off, the Atlanta part. Um, right? I mean, we’re, we’re the transportation hub of the Southeast, but, uh, arguably the country and the world with the world’s biggest and busiest airport. So when we talk about, like, w- where we’re willing to go, we’ve got a competitive advantage from here in the, uh, in that we have more direct flights to more cities across the country and the globe than any other, an- anybody. Else, right? Uh, coming out of, uh, the world’s biggest and busiest airport. So, so that’s, uh, that’s, that’s really nice and not to mention there’s a, there’s certainly a lot of drive markets, uh, that are within four, four hours of, uh, of Atlanta. So, um, so yeah, that makes us pretty opportunistic when it comes to, uh, uh, hotel management assignments. You know, ideally, uh, you know, we’re looking, ideally we’re, we’re looking at, you know, those top 100 or so cities. Ideally, you know, we, we, we certainly have better presence in the eastern half of the US, but we do span from Florida beaches to coastal California. In terms of the type of markets that are, that are more ideal and better fit for us, you know, generally speaking, they’re, you know, a lot of the, the southern markets are, uh, you know, certainly performing well. They’re business friendly. We avoid union hostility, uh, where, whenever possible, right? Sure. And, um, you know, th- those are the type of markets where we’d wanna go. And in terms of, of the type of hotels, you know, again, I think leaning towards the bifurcation that we know exists in, uh, in the industry that kinda says, you know, you gotta be great at, uh, soft branding experiential properties, right? And some lifestyle assets. And, and so that we’re, we’re, we’re leaning that direction. And you see it in our pipeline. You know, so, so our pipeline includes, you know, includes today, uh, multiple Marriott, Hilton, soft branded assets, like, like Tribute and, you know, and Tapestry Autographs. We also have, uh, some brands like Compass by Margaritaville sitting in the pipeline, right? And, and independent. Um, so, so really cool, exciting places where we get to create our own brand, really, our own store – Yeah. Based off of the building that’s there. And all of those new development projects that we’re talking about have, um, they have a lot of credit. I mean, that’s the only way you can pull these off today is if you’re, if you’ve got historic tax credits, you know, so we’ve got that in multiple places and hundred plus year old buildings. It’s, you know, great stories to tell. Uh, we’ve got, uh, you know, tax increment financing, PIDs, we’ve got enterprise zone, we got the CIPLA, you know, many other different factors that have played into making a capital stat that actually works. Uh, and that’s the way to, you know, that’s, that’s the way we’re getting it done and, uh, on the new development side. Ryan Embree: Well, those are fun projects, let me tell you. Um, I, I, I’m sure to work on, because it’s like you said, I mean, you get to tell a story there. Um, sometimes there’s a story already ingrained with these historic buildings that then become a, a key foundational component of, uh, you know, what you’re building on, um, so to speak, and, you know, uh, literally and figuratively when, when it comes to your maybe digital story. So, yeah, very, very cool to see. We’ll, we’ll, we’ll be excited to watch, watch those come to, to life. I want to. We’re, we’re wrapping up here, Charles, but I always feel like it’s always my duty, you know, having the privilege to talk to leaders like you, try to just get as much inside advice as I can out of you during this time. Obviously, as a business owner, you know, starting a business never easy, so much vision, resilience, incredible amount of commitment, especially doing one where you started it during a historic time and around COVID, right? But looking back on your journey building Aperture, you know, what advice would you give maybe to the next generation of hospitality leaders? It doesn’t necessarily have to be about if someone’s wanting to build their own, uh, management company, but e- even just a hospitality professional just now today in 2026? Charles Oswald: That’s a good question. You know, some things that come to mind is, uh, it’s a one in whatever business you’re, you’re doing, if, if you’re trying to be entrepreneurial and you wanna be an owner, I’d say, you know, choose your partners carefully, right? If you’re coming up in the business, I’d say, um, master the numbers, you know, not just your gut. If you’re, you know, you’re, you’re, you’re in the hiring seat, uh, uh, as a, as a team leader, I would tell them to, um, make sure they treat people decisions as serious as the capital decisions, right? Very, very important. I think from a business development standpoint, uh, I say those guys that are trying to, you know, build a, a portfolio need to y – learn to, to read the deal and not just as an operation. I think young or old, we should embrace the tech shift. I couldn’t believe I, I have some college professor friends, I do some advisory work at several universities, and I listen to, uh, college professors and some students out there, uh, who are very, being very resilient, r- resistant to AI, talking bad about it, they view it as a threat. And, uh, I’m like, “Hey, guys, y’all need to know that we do employ people, employers are looking for those young folks to come out with some experience and exposure and learning, uh, you know, and, and, and to have some insights in how to, how, you know, we cannot adopt AI at our companies.” And, and, uh, you know, you’re doing an injustice if, uh, if you’re resisting tech shift. Uh, so, and lastly, I would say think about your reputation management, right? Like, like, protect your credibility with your owners, with your franchisors, like it’s capital, because it is. Ryan Embree: Great advice. Sound, sound about. We got. That was comprehensive. Thank you for, thank you for sharing that. No, really appreciate it. Like I said, you know, uh, try to glean as much as I can out of these conversations and share it. Um, all great advice. Um, you know, hopefully we don’t have to wait three years next time to have you back on the podcast. Would, would love to catch up with you then, but who knows where, where you’ll be and, and the growth, uh, of Aperture Hotels. But what’s next? Like, as we wrap up today’s final question, kinda what’s your vision for the future as you look into the, this latter part of the half of the 2020s, right, for Aperture Hotels? Charles Oswald: Yeah, I think, um, being involved in a few developments is, is, you know, the one side. I’d say there’s just ongoing organic growth of, uh, taking on, on, uh, new management contracts, and they’ll probably mostly still be through, management company transitions as opposed to actual ownership transitions. And then, look, M&A is on the table, right? We, we’ve studied, uh, a few other small management companies that we can maybe, uh, acquire or merge in with. And I think that’s, yeah, I, I’m continuing to be open to that, uh, that conversation and, and, uh, uh, I hope to probably do just one. Uh, I don’t think multiple, but, but, but probably just one that’s really the right fit and the right strategic play. Ryan Embree: Awesome. Well, we’re excited. It’s been cool to watch your journey and aperture hotels from when we first spoke with you to here we are now and wish you nothing but success. So thank you so much, um, for taking the time to, to spend some time with my, myself as well as our sweet spot listeners, Charles. Charles Oswald: Yeah. Thank you. It’s great chatting. I appreciate it, Ryan. Ryan Embree: alright. Thanks, everyone. We’ll talk to you next time on The SuiteSpot. To join our loyalty program, be sure to subscribe and give us a five-star rating on iTunes. Suite Spot is produced by Travel Media Group. Our editor is Brandon Bell with cover art by Bary Gordon. I’m your host, Ryan Embree, and we hope you enjoyed your stay.
SEC CEOs vow to enforce rules, Pac-12 Commissioner Teresa Gould talks athletic success & investment, West Virginia AD Wren Baker on facilities ROI and more.We would love to know what you think of the show and you can let us know on social media @D1ticker.If you are not subscribed to D1.ticker, you can and should subscribe at www.d1ticker.com/.
Matt joins Paul for another episode in the “Seven Big Questions About AI” series to explore a provocative question: why do big AI rollouts keep failing? They unpack whether the widely reported failures of generative AI projects are really about the technology itself, or whether organizations are approaching AI with the wrong expectations, metrics, and assumptions about what transformation actually means.The conversation explores why traditional measures of ROI may not fully capture the value of AI, particularly when organizations expect immediate, measurable business results from a technology that is changing how work gets done. They also examine the enormous hype surrounding AI, the fear of falling behind competitors, and the growing backlash against AI from people who see it as disruptive, unnecessary, or simply producing “slop.” Paul and Matt discuss how these reactions can obscure a more important question: what are organizations actually trying to transform?They then compare AI transformation with the digital transformation that preceded it. While digital transformation was largely a technology transformation with a human component, Matt argues that AI transformation fundamentally reverses that relationship. AI is a human transformation with a technology component, because it has the potential to change what people do, how they work, how teams operate, and ultimately how organizations are designed. The conversation explores why simply adding AI training or asking employees to adopt new tools is unlikely to be enough, particularly when many people never wanted the technology in the first place.Paul and Matt also discuss the risks of approaching AI transformation through the same playbook used for digital transformation, including the tendency to treat people as an afterthought and the temptation to reduce headcount before understanding how AI will actually change the organization. They explore why organizations may be better served by slowing down, understanding the value of the capabilities they already have, and resisting the constant pressure to deploy the newest AI technology simply because competitors are doing so.The conversation ultimately turns to what organizations may need to look like in an AI-driven environment. Matt argues that traditional organizational structures may need to become more flexible and adaptable, with teams forming and disbanding around specific problems and opportunities rather than remaining fixed indefinitely. Using the movie industry and Christopher Nolan's “The Odyssey” as an example of this kind of “swarming,” they explore how AI could enable organizations to assemble focused teams around ideas, create value quickly, and then reorganize for the next challenge. The episode ultimately argues that big AI rollouts fail not because organizations lack access to powerful technology, but because they are approaching a fundamentally human transformation as if it were simply another technology implementation.Humanity Working is a podcast focused on helping individuals, teams and organizations be ready for the future of work by maximizing their human potential.For more information, and access to our weekly newsletter, visit us at humanityworking.net.
In Brief 'AI is just an enabler,' not a silver bullet — Saju Sadasivan discusses the five-to-six-year slog of fixing the foundation first: content governance, ownership and untangling competing taxonomies. Rush any of that work and the smartest model will still return garbage. He funded a five-year project one proof-of-concept at a time — Each phase had to justify its place and show value to unlock the next. Getting people to share during layoffs means changing the pitch — When jobs feel at risk, people hoard what they know. Saju reframed sharing as a way to offload repetitive work, and built a dashboard showing content creators how often their articles were used and praised. Recognition drove them to contribute more. No one glorifies the pre-work, the necessary steps that feed into the ultimate success of a project. We jump to the ROI, ask about the productivity gains, want to see the final result. Reworked 2026 IMPACT Technology Leader of the Year, Saju Sadasivan, won his award in large part on what one judge called the "strong foundational work in areas such as search and taxonomies," long before any technology came into the picture. He formed a cross-functional Knowledge Management Council to make sure the strategy would be supported throughout the business. He also brought in a taxonomist and a knowledge graph expert to ensure people would find the information they needed. Saju spoke about he and his team's award-winning work, as well as how he sees AI changing knowledge management, what motivates him to do the work he does and why the opportunity to consolidate tech excites him.
While AI has transcended the hype stage in financial services, the truth remains that some banks have more of a grip on how to use it than others. Whether in the back office or on the front lines, AI remains a mystery to some, a must-have for others and an ROI crap shoot for many. Join us as five fintech experts weigh in on the state of AI in Fall 2026, each assigning grades to the industry you won't want to miss. Our Guests: Matt Creatore, Chief Customer & Growth Officer, Titan Danial Jameel, Founder/CEO Saris AI Mitch Rutledge, Co-founder/CEO, Vertice AI Mac Thompson, Founder and CEO, White Clay Matthew Wood, Sr. Director of Product Management, Banking and Financial Services, Tavant
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how you will overcome creative blocks while navigating information overload and create new content ideas. You’ll discover why AI keeps offering generic advice and how you can bypass those predictable suggestions. You’ll learn to pull unconventional strategies from unrelated fields and apply them to your marketing plans. You’ll identify two distinct thinking patterns that unlock fresh content ideas when your usual topics feel stale. 00:00 – Introduction 03:15 – The challenge of information overload 07:40 – Why AI defaults to common advice 12:20 – Deductive versus inductive thinking 16:50 – Finding psychological safety for exploration 21:10 – Cross-pollinating ideas from other industries 26:35 – A practical research workflow 31:00 – Call to action Hit play to uncover how shifting your perspective transforms stale ideas into bold marketing breakthroughs. Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-content-marketing-inspirations.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn: In this week’s In Ear Insights. This is the age of AI, where there is more information than ever, more data than ever, more everything than ever before. And yet behind the scenes, when we were prepping for this episode today, Katie, I said, hey, what would you like to talk about today? And your response was, I have no idea. Let me ask you a couple of different questions. One, is it that the material recovering feels like it’s been done before, or is it also that there’s just so much to choose from that you end up with what Barry Schwartz calls the paralysis of choice? Katie Robbert: Yes. So let me pull those apart. So much is changing in the field of AI and where we focus down in on with analytics, marketing, operations, and helping businesses. We do such a good job of thoroughly exploring topics, and the process that we have for creating content is so efficient that we can churn out a lot of it very quickly. So I feel like personally, the things that we would cover that are relevant to our business and relevant to our audience now there’s always another stone to turn over. But then you start getting really deep into the weeds. And where I wrestle is do you start alienating parts of your audience to really focus on those very specific niche pieces? To the other part of the question? Yes, I do feel like there’s so much information. Again, this is sort of the side effect of generative AI that you sort of become numb and blind to all of the information because there’s so much. I remember when we worked at the agency and you used to produce this report, I think it was yearly, on the number of pieces of content created. And you know, this was prior to generative AI, this was just the number would go up exponentially year over year. And you know, I can’t even imagine what that number would be now. And just sort of seeing the uptick. And so I don’t, I feel like I’m deep in the weeds of stuff that I’m working on day to day in the business. Part of it is I’m like, I don’t know if anybody would even care to hear about this, if it even resonates or if it makes sense or if we’re supposed to be doing that big thinking and like introducing new concepts and you know, doing the thought leadership of what’s happening with AI and analytics. Here’s the thing about analytics. There’s only so many ways. There’s a lot of ways to analyze data, but there’s only so many ways to analyze data. And so I feel like at this point, unless a brand new analysis methodology is invented, which I could happen, but I feel like we’re pretty good, we’re solid, you know, it’s not worth talking about again. But I could be wrong. I could just be having a very blah Monday morning where I’m like very feeling very existential of like, what’s the point of any of it? Christopher S. Penn: Which, given the macro picture, which is a totally separate podcast, is true. In the catalog of analytics that we use, that I use, there’s about 1400 techniques that span 22 disciplines, everything from weather forecasting to agronomy and agriculture and stuff like that. And one of the things that I was talking about this weekend in my own personal newsletter was how limited marketers are in their choice of analytics when you use AI, because AI naturally gravitates to what we’ve already written about. So we’ll talk about attribution analysis, we’ll talk about social media marketing, we’ll talk about impressions. Our advisor, Ginny Dietrich’s most hated measurement of all ad value equivalents. And these are all associated statistically, probabilistically in these AI tools with marketing analytics. So if you say, hey ChatGPT, I need some marketing analytics help with this, you know, Google Analytics data source, it will give you the most probable things which will be old hat. Like, it will be like, oh, have you tried doing, you know, basic trend analysis? Like, yes. Have you tried doing time series analysis? Yes. Right. And that is a blind spot that AI can never overcome because of its nature as a probability based tool. You, the human, have to have the largeness of vision and the vocabulary to say, hey, you know, chat GPT or co pilot or whatever. I’ve got this issue here and I’m having trouble understanding what’s driving the set of changes. What analytics techniques from agriculture and agronomy might be a good fit for this data and suddenly be like, I know all about agronomy, which it does. And have you tried pairwise combination holdout? And you’re like, what is even? I don’t even know what those words mean. Katie Robbert: Nope. And I hear what you’re saying and I feel like we’ve talked about versions of this where in order to get the most out of the tools you have, you really have to be curious and thinking outside of the box and that’s something, Chris, that you do very well. That’s one of your strongest professional attributes is you say, where can I look outside of this lens and see like and pull out like agriculture. So I don’t think that’s the default thinking for most. Take marketing out of it. For most people, it’s like I’m looking at a problem. I’m trying to figure out why my bread dough isn’t rising. Let me look at the fashion industry and see what I can learn from that. About, like, it doesn’t make sense because it feels like putting square pegs in round holes and I don’t know, maybe that’s sort of where I’m stuck, is maybe I’m not someone who’s good at looking outside of. Like, I’m a very rules and process oriented person. I like things to be predictable. So perhaps for me, that’s where I struggle with this concept of I’m trying to analyze my marketing data. How does agriculture do it? Like that to me is just like, why would I ever do that? That seems ridiculous to me. That’s not how this rule works. And so that’s definitely not one of my strengths. Which again is why you and I are very complimentary in our strengths and weaknesses. And you know, I just went. When we come back to the purpose of today’s podcast, I feel like, you know, maybe that’s where thinking about topics to talk about is where I’m struggling because I feel like I’m a fairly creative person. But I also, I remember I started taking art classes in first grade and went all the way through 10th grade of high school. And I, my skill set really didn’t progress. It really wasn’t something that, like, it was something I wanted to be good at. But I just, I’m not an overly creative person. I’m creative when it comes to problem solving. But I feel like I also have a really Good toolbox. But if you start to say, okay, your toolbox is now going to contain these things that belong in, you know, biochemistry and welding, those are not industries I know a lot about. I’m like, nope, I don’t want that in my toolbox because I can’t, I don’t understand it. I don’t get it. I don’t know. There’s a lot of like therapy for me this morning. Christopher S. Penn: Well, what you’re describing is the difference between inductive and deductive reasoning. So as a rules based person, you would be a deductive reasoning person. You have a set of rules and principles and concepts in a domain that you break down to specific conclusions. If we think about the 5P framework by Trust Insights is exactly that. Five different areas, purpose, people, process, platform, performance that have governing principles for each of these. And you could take that general thing and distill it down for any problem that you run into, right? And say, okay, how can I make this. We’ve you’ve talked about even making it a prompt framework for AI because it’s so good at it. The opposite is called inductive reasoning where you say, I got a bunch of stuff, it’s all very confusing, it’s all not related. What is in common? And so for example, if you look at agronomy and weather forecasting and econometrics and marketing, what is the through line, the weird thread that goes through all of them for marketing analytics, and that is math, right? The mathematical techniques that each discipline has to use that are different from discipline to get to the answers. And so inductive reasoning says, can we find those threads from these crazily not related fields, hold on those threads and turn them into something like, oh, we can use this in marketing. We have data that resembles this. How do we adapt it? And so that’s the difference. And so when we look at like content creation, saying what are we going to talk about today? If we start from that deductive reasoning perspective of, well, we’ve done AI 18 ways to Sunday. We’ve done prompting, you know, 22 ways to Sunday. Well, they’re left to do that is a deductive perspective. And there’s, that is a great way to do it because you cover everything. The inductive way is okay, say okay, this is what you flip to when you’re like, we’ve done it all, what’s left? Okay, now you flip to inductive reasoning. Say what about this weird edge case over here? Let’s pull that apart and see where it leads. Katie Robbert: Well, I mean, and this aligns with what we always joke about, that you know, what will be written on your tombstone is what does this button do? You know, and there’s a part of me that wishes I was a little bit more open, more curious, you know, I feel like I am, but at the same time, not nearly as much as I could be in terms of, you know, in this context of like breaking out of what I know. And so what kinds of advice would you give to someone like me who, to your point, like, if I do the deductive reasoning and I cover all the different known angles, you know, and I think about things from a risk averse lens, what advice would you give to someone like me to then find ways to turn on some of that inductive reasoning when I need it? Christopher S. Penn: You can generally teach inductive reasoning in a couple ways. The one of the things, and this is very important, what you just said, you said from that risk averse lens, that’s the first switch that has to flip is to say, okay, you can do exploration if you can cycle, give yourself a sense of psychological safety that you’re not taking a risk. Like going out and reading random stuff on Reddit and things or people you don’t Normally follow on LinkedIn is not a risk. It can feel like a risk because it can feel like distraction, it can feel like confusion, but it’s not a risk. And so, one of the things you have to find for yourself, I don’t know how to do it, is to say, okay, let’s create a sense of psychological safety that says it’s okay to go look under this, under the stone. You may not like what’s under there, but it’s not dangerous to you. And the second thing is those fringe edge cases where, and this is where, like, LinkedIn is a terrible place to spend time because everyone is stuck in the same bucket, right? We’re all talking about, oh, AI is going to do this. Sam Altman did this. And it’s the same theme over and over again. You have to leave that and go to the fringes, go other places. Reddit is a good place because there’s, it’s a different set of fringes. Talking to our friends and colleagues, right? Chatting with them in group texts and stuff is a great place to do that, where you start to hear very specific edge cases. You’re like, oh, we’ve never run into that before one of the things. So it was really interesting. I did a drawing for my newsletter for filling out a survey back in July. And the giveaway was a one hour. Ask me anything private. And the conversation I had with the person was an industry that we don’t work in at all, like heavy industrial marine stuff. And just. And I learned as much as I talked, like, oh, I didn’t know that was a thing. And those, all those weird little edge cases was like, that’s interesting. And so that might be a possible antidote too, is to say, like, you know what spend. Say, I’m going to spend an hour talking to this person over here. I. Who we’re probably not going to do business with them. We’re pro. I’m. I’m not there to drum up business. I’m there to say, what kind of weird stuff are you running into that maybe wouldn’t cross my desk. Katie Robbert: H. I hear you. I think, you know, I like the idea of, you know, doing more reading outside of what you’d normally read. I agree that LinkedIn is very homogenous, very bland. The challenge. And, you know, this could be again, my own personal bias and my, you know, I like the term that emotional safety. Because if I’m being honest, that’s a big part of it is it’s not that I don’t feel safe talking about things outside of what we’ve talked about. And perhaps this, you know, this is all just sort of like a, you know, a horse of a different color is that I get concerned that if we stray too far from what our audience wants to hear about, they won’t come back. And that’s, you know, that could be my own personal concern and anxiety about it. And maybe they’re like, no, give me something different. You know, there’s really only one way to find out and that’s to ask them. So if you want to pop over to our free Slack community analytics marketers and let us know. But to your point, you really. What I’m hearing you say is it’s breaking outside of those comfort zones, those routines, which admittedly is not something I am personally great at. I’m very introverted. But reading outside of what I normally read and interacting with people online is not so uncomfortable that I can’t do it. I just need to make more of an effort to do it because then it’s, you know, it’s making sure that we’re staying in touch with things outside of our own little bubble. It’s a big reason why we have the community that we have. So know a little bit of tongue in cheek like join our free Slack community but at the same time join our free Slack community because we need it just as much as the people who are joining need it. So that we’re not just locked into well this is what we’re doing. This is how we’ve always done it. So this is how it shall be. End of sentence. Like I think that by asking the question of the day it that’s partly to understand like what’s going on in your world, what are you dealing with, what are you, what’s your perspective? And I’m always not. A question goes by and we ask them every single day that I’m not like huh, that’s interesting or I never would have thought of it that way. And I think that’s such an important thing. But I never thought of that in this context. Chris of that inductive reasoning of trying to find that sort of like through line through different topics. Christopher S. Penn: I will show, I will share with you an interesting observation about our analytics from Market Slack group. There’s a, there’s a topical split by gender. When you look at the questions people ask, even that itself is interesting. You know the, the people who are male identifying tend to be asking very technical questions. Hey, I’m doing this with this agent framework and you know, what’s the best? And the people who identify as female typically asking about outcome based things like you know, what’s better for getting this done. I need to get, accomplish these things. And so one of the things because obviously, you know, equality in general is important to us, but gender equality is very important to us as a company. You might want us to do privately, quietly reach out to some of the individual women in our community to say like hey, I’d love to have a one hour private, ask many things, I just want to know what’s going on. Talk to the folks who are already reasonably talkative in the community and just see what’s happening at the edge cases of their Worlds. You have Dr. Leslie who spends a lot of time on psychology and research. You have Hannah, you have Minion who spends a lot of time on writing in AI. And that’s where you can be reasonably assured of a psychologically safe experience and still get some really cool edge cases. Katie Robbert: Yeah, I think if I’m being honest, I would probably start with Reddit forums or something like that just because that’s for me the path of least resistance and doesn’t take extra coordination and time to figure out how to, you know, book this conversation with someone. But again, that’s all, you know, minor details, but. In general, you know, so let’s say every week we sit down to record the podcast. And every week I know you’re going to ask me, hey, what do you want to talk about this week? I mean, that’s just how it goes, you know. And I appreciate that you give me the opportunity to propose a topic versus it just being, you know, led by whatever you’re reading that week, which often happens because I’m like, whatever, sometimes I have a topic. You know, tell me a little bit about your process for like you mentioned agriculture and some other industry that I’ve never heard of. And I’m guessing I haven’t had a chance to read your newsletter yet for full disclosure. No, I mean, and I do. It’s on my list for later today. Is it more that like you look at like a list of something, you go, I don’t know about that. That’s interesting. Let me learn more. Or is like does it sort of organically just come up because you’re like searching for something and it just sort of leads you down a rabbit hole? Like what does your process kind of look like? Christopher S. Penn: It’s both. It is both. This past week though was on idea transfer. So I ha. I shared some prompts, some basic prompts to look at four level naics codes which are like profession codes, oil and gas extraction for example. And I said to the soft to I was using deep seek for this. Go and find the professional academic conferences for each of these professions out of the 340 professions and then find the award winning papers from 2025 and 2026 for each conference if they had one, and end up with like 300 some odd papers that all won gold medals at their events. And so download those papers and then start extracting out what are the key lessons that we could transfer into marketing and marketing analytics, especially from these award winning papers. And some of them there wasn’t, you know, some of them it was like a position paper. But there were a lot of very technical research studies like oh, that’s really cool. Like how the European. I forget what the organization name is, but it’s the European Council of Weather Forecasting and their new neural ensembling system for better weather forecasts. I’m like, that’s clever. Instead of trying to fit a neural model on an overall forecast to fitting neural models on individual components of forecast because they can forecast better those specific components and then glue the forecast together instead of trying to ensemble the whole thing. It’s like, you know, instead of trying to. People screw this up a lot. Westerners tend to try and make fried rice all in one big wok and your home stove can’t get that hot. So you cook each set of ingredients individually and then you mix it all together. That’s this, essentially this version of ensembling. Don’t try to make fried rice all at once. Make each of the components, get them each right individually and then you can just literally mix it all together. Katie Robbert: Well, at least I know I’m making fried rice correctly. Thank goodness for that. I’m taking the win today. But that’s an example. So the topic was how would you make it a. A fully AI written newsletter with no human intervention whatsoever that would still be valuable. And so I had it to a test run and the example was that pairwise combinations for agriculture. I read the newsletter of IT generator. Like crap. This is a really good idea. Like I gotta go figure out how to do this. I was reading the results as I was recording my, the newsletter on video. I’m like, this is really smart. Like it should be. It won an award. But like I can totally see how this applies specifically to social media marketing. Christopher S. Penn: Interesting. Which comes back to you have to have expertise in something in order to be able to, you know, apply it. So you know, I know what I know about running a business. I know what I know about operations and process and all that. So it’d be interesting to see what I can find outside of the lanes that I know, you know, because it tends to feel like, well, process is process. There’s only one way to do process. And I’m assuming that’s just not true. And so I need to look at what that could mean. I have no idea. And I think this is where my risk averse brain starts to kick in. I’m like, well if you have no idea where you’re going, you don’t have the time to waste to just sort of start exploring. You have other things that you have to do to keep the business running. And I think that’s just sort of a time and resources but also a mind shift thing. Because yeah, I have to keep the business running. Do I have the luxury of time to just sort of do some exploration? I don’t know. I’m hoping to find some because I feel like that would make me a better leader if I could. Katie Robbert: And you’re like, yeah, you could be A better leader. Way to go. Christopher S. Penn: Everybody has the opportunity to better. You could, if you wanted to and you didn’t want to spend a ton of time on it directly, you could purchase. Well, you know, you don’t have to purchase it, but yeah, the new deep research suite from the Trust Insights Academy, which helps automate a lot of the research process. And where I would suggest that you start is in the epidemiology around opiates and stuff like that. Because you used to work in that field. You know it like the back of hand. But it’s been 20 years. Yeah. What’s, what’s happened? What papers have come out in that field in the last even five years that, where the math has changed, where AI has changed that field. And you can go, oh, I know how we used to do it and I know how AI does it now based on these award winning papers. Holy crap, things are different. And I can take this, what I know from back then and what is steady state now, current state now, and go. I can apply that learning of how AI has changed that field to what, running our business. Katie Robbert: Yeah, that’s interesting. That actually already gives me a couple of places to start because I think about a few of the clinical trials that were running and they were so manual because it just was, it was just manual. That’s how it was 20 years ago. And so like hand coding things and human raiders and all of that, which at the time was fine. We didn’t know any different because there wasn’t anything different. This morning we had a lead file of 150 leads that needed augmentation and I had an AI go in and label it all and it took under 20 minutes. And I ran it locally. It didn’t have to use the cloud at all for it. And so that’s today. Yeah. It reminds me of when I was trying to do lead gen for the sales team at that same organization and I stumbled across a publicly available database of substance abuse clinicians and it needed cleaning up and it needed like all this stuff and it was just a manual process and it took me a couple of weeks to do it before I could even hand it off to the sales team. And then those ungrateful jerks were like, what do you mean there’s not an email address? And I was like, you got a phone number? Pick up the phone. What do you want from me? But anyway, yeah, it is definitely interesting. So I think I don’t do that often enough. I really try to stay grounded in like what’s right in front of me. And I think that maybe looking in the past of like what I had done, what I have accomplished might help at least get some of this started. Christopher S. Penn: Exactly. There’s a lot of. There’s a lot that’s changed. But you having that previous subject matter of expertise means that it will be easier to dip your toes in that specific angle on that discipline rather than going to like agronomy where you’re like, I don’t even know what any of these words mean because like what is this? This yield, you know, yield per field thing. If you’ve got some thoughts about how you are approaching deductive and inductive reasoning concepts for content creation or ideation, pop on buyer free slack. Go to TrustInsights AI analytics for marketers where you and over 47100 other marketers are asking and answering each other’s questions every single day. And if there’s a channel you’d rather have this show on that instead, go to Trust Insights AI TI Podcast. You can find us at all the places fine podcasts are served. Thanks for tuning in. We’ll talk to you on the next one. Katie Robbert: Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence and machine learning to empower businesses with actionable Insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence and machine learning to drive measurable marketing roi. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Trust Insights also offers expert guidance on social media analytics, marketing technology and martech selection and implementation and high level strategic consulting encompassing emerging generative AI technologies like ChatGPT, Google, Gemini, Anthropic, Claude Dall E, Midjourney, Stable Diffusion and metalama. Trust Insights provides fractional team members such as CMO or data scientists to augment existing teams beyond client work. Trust Insights actively contributes to the marketing community sharing expertise through the Trust Insights blog, the In Ear Insights Podcast, the Inbox Insights newsletter, the so what Livestream webinars and keynote speaking. What distinguishes Trust Insights in their focus on delivering actionable insights, not just raw data, Trust Insights are adept at leveraging cutting edge generative AI techniques like large language models and diffusion models yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Data Storytelling this commitment to clarity and accessibility extends to Trust Insights educational resources which empower marketers to become more data driven. Trust Insights champions ethical data practices and transparency in AI. Sharing knowledge widely whether you’re a Fortune 500 company, a mid sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.
Episode 234: Stuck at the Same Level in Your Coaching Business? Get That Fixed Here: https://go.digitaltrailblazer.com/7-dollar-biz-auditManual LinkedIn outreach might get you a trickle of leads, but scaling it consistently - without burning your network or getting flagged - is another story entirely. Most business owners send the wrong messages to the wrong people, then give up after one follow-up, leaving real revenue on the table.In this episode, Toby Blatchford Tagg teaches us how to turn LinkedIn into a predictable lead-generation machine. He breaks down the data mistakes that quietly sabotage outreach campaigns, the follow-up sequence most people get wrong, and where AI genuinely helps (and where it can get your profile flagged).About Toby Blatchford-Tagg: Toby Blatchford-Tagg is the Managing Director of The Lead Lab, where he helps businesses across Europe, North America, the Middle East, and Asia fill their calendars with qualified meetings through bespoke LinkedIn DM campaigns at scale. He built the company around one core promise: connecting businesses with qualified leads who are actually ready to buy, combining verified data, powerful digital platforms, and experienced content writers to turn LinkedIn from a doomscrolling feed into a sales engine. The approach has delivered up to 40x ROI for long-standing clients and 500+ leads generated monthly.Toby's background spans sales, email marketing, market research, and even AI calling before he turned his focus to LinkedIn outreach over the past decade. He's also invested in a range of startups spanning recruitment, entertainment, and personal care. That breadth of experience makes him a sought-after voice on sales, modern outreach strategy, the future of LinkedIn prospecting, and the difference between busywork and real appointment setting — helping both individuals and businesses build a more predictable pipeline through data, targeting, and outreach discipline.Schedule your FREE LinkedIn Outreach Review: https://calendly.com/the-lead-lab/free-reviewConnect with Toby:http://www.theleadlab.com/ https://www.linkedin.com/in/toby-blatchford-tagg-50975518/Want to SCALE your online business bigger and faster without the endless hustle of networking, referrals, and pumping out content that nobody sees?Grab our Ultimate Ad Script for Coaches, Agencies, and Course Creators.Learn the exact 5-step script we teach our clients that allows them to generate targeted, high-quality leads at ultra-low cost, so you can land paying customers and clients without breaking the bank on ad spend.Grab the Ultimate Ad Script right HERE - https://join.digitaltrailblazer.com/ultimate-ad-script✅ Connect With Us:Website - https://DigitalTrailblazer.comFacebook - https://www.facebook.com/digitaltrailblazerTikTok: https://www.tiktok.com/@digitaltrailblazerX (Twitter): https://x.com/DgtlTrailblazerInstagram: https://www.instagram.com/DigitalTrailblazer
In this episode of the Fundraising Masterminds Podcast, we're talking about how to transition nonprofit leadership — without losing donors, damaging trust, or sacrificing relationships that took years to build.Join us for a practical discussion about one of the hardest stages of nonprofit growth. From relying only on clear ROI to firing your new Development Director just 6 months early, we're covering the most common mistakes people make when it comes to transitioning leadership.Discover why the average development director lasts only 18 months. Find out how to truly measure success in development. Learn how to transfer trust between your leadership team. And uncover the sobering costs behind handing off donors too quickly. So whether you're preparing to hire a Development Director or in the midst of a transition yourself, this episode will show you how to hand off authority in a way that honors your relationships. Don't miss out!Subscribe to our channel for more nonprofit tips and tricks.ASK US A QUESTION:https://www.speakpipe.com/fundraisingmastermindsNEED HELP WITH YOUR NONPROFIT?Most nonprofits are under-funded. Even if you think your nonprofit is doing well, we've found you could be doing much better. However, most nonprofits don't have a clear development strategy that keeps them grounded. As a result, they "get creative" and "try new things" based on what is popular or trending, or they get comfortable with where they are at and don't realize the dangers they will be facing in just a few short years.The Perfect Vision Dinner Course is a 20-week "live video" course that addresses this problem head on. The course was developed by Jim Dempsey after 38+ years as a Senior Development Director at Cru. After Jim had personally done over 2,500 vision dinners in his lifetime and raised over $1 billion worldwide, Jim and Jason have partnered together to bring you Fundraising Masterminds. Our first course, The Perfect Vision Dinner is a time-tested proven formula that will introduce our development system and grow your nonprofit to its maximum potential.The course includes 20-hours of personalized development coaching from Jim Dempsey and Jason Galicinski and also includes a real-time community group where you have access to everyone attending the course and also our Masterminds throughout the course.The goal for this course is to fully equip you with a Biblical basis for Development so that you can Win, Keep and Lift new partners to higher levels of involvement with your nonprofit. → https://FundraisingMasterminds.net/discovery-callFOLLOW US ON SOCIAL MEDIA:→ Instagram: https://instagram.com/fundraising.masterminds→ Facebook: https://facebook.com/fundraising.mastermindsEpisode Keywords:transition nonprofit leadership, how to transition nonprofit leadership, nonprofit leadership, how to transition nonprofit leadership without losing donors, losing donors, fundraising masterminds, nonprofit growth, development director, transitioning leadership, average development director, nonprofit tips and tricks, fundraising masterminds podcast, jim dempsey, jason galicinski, gospel rescue mission, rescue mission, counseling ministry, how to transition nonrpoft leadership.
For decades, e-commerce rewarded the biggest brands who could buy their way to the top of search results. AI is changing that. Shopify COO Jess Hertz joins Rapid Response to share what Shopify's data reveals about the agentic shopping revolution in real time, and how the company is building the infrastructure layer that makes products discoverable and purchasable by AI. Plus, why Shopify's engineers can spend freely on AI tokens while the rest of the business world agonizes over ROI, and what it looks like when a company powering over 14% of online shopping decides to win the future or die trying.Visit the Rapid Response website here: https://www.rapidresponseshow.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold
Partner with Jay: https://www.jayschwedelson.com/contactㅤCheck out Jay Schwedelson's new book: Stupider People Have Done It All net proceeds are donated to The V Foundation for Cancer Research, let's kick cancer's butt: https://www.amazon.com/Stupider-People-Have-Done-Marketing/dp/1637635206ㅤSubscribe to Jay's newsletter for weekly marketing tips and tactics: https://www.jayschwedelson.com/newsletterㅤRegister for GuruConference (FREE + VIRTUAL!) https://www.guruconference.comㅤCheck out Eventastic (FREE + VIRTUAL!) https://www.eventastic.comㅤConnect with Jay on LinkedIn: https://www.linkedin.com/in/schwedelson/Check out Jay's YouTube channel: https://www.youtube.com/@schwedelsonCheck out Jay's Instagram: https://www.instagram.com/jayschwedelson/Ask Jay anything: https://www.jayschwedelson.com/askㅤLeave a comment and follow the show, it really helps us out!ㅤMASSIVE thank you to our Sponsor, CallRail!CallRail is the AI-powered lead intelligence platform that helps marketers prove exactly what's driving results. With CallRail, you can connect every call, text, chat, and form submission directly to the campaign that generated it so you finally know what's working and where to double down.Plus, with built-in AI conversation intelligence, CallRail analyzes your customer conversations, captures leads 24/7, and gives you deeper insights into what your prospects actually care about.If you're tired of guessing about your marketing ROI and want real data behind your campaigns, CallRail has you covered.Start a Free Trial Here: https://www.callrail.com/dothisㅤUpdating an old stat on a page you forgot about sounds like housekeeping, not strategy, but new data says it is one of the biggest levers for getting cited when someone asks AI a question. Jay Schwedelson breaks down what actually earns those citations, why Reddit and X just made opposite bets on lead gen forms, and the three video openers pulling the most watch time on Instagram right now. There is also a Love Island take nobody asked for.ㅤBest Moments:(00:38) New AirOps data showing over 70% of pages ChatGPT cites were updated within the last 12 months(01:52) Why adding the current year or month to your offer titles lifts your odds of showing up in AI results(03:00) The single ad format that beats everything else across LinkedIn, Meta, and X(03:46) Reddit is killing on-site lead forms while X quietly brings theirs back(05:03) Adam Mosseri says watch time is the whole game for organic reach on Instagram(05:50) The three video hooks people are actually staying for, and the intro you should drop immediately
The AI Breakdown: Daily Artificial Intelligence News and Discussions
OpenClaw 2.0 introduces a multiplayer workspace where people and agents can share context, steer work, and hand projects off without reconstructing everything from scratch. NLW argues that collaborative agents—not just personal ones—represent the next major shift in how AI gets used at work. In the headlines: an unguardrailed cyber model sparks alarm, Anthropic updates its alignment and security practices, OpenAI's advertising business hits a $1 billion run rate, and Trump inflames the data center debate.NEXT COHORT - Executive Agent Leadership - Returns in September -- Learn how to use agents - https://training.besuper.ai/Brought to you by:KPMG – Research from KPMG and the University of Texas at Austin shows the highest-impact AI users treat AI like a reasoning partner — and those skills can be taught at scale. Learn more at https://kpmg.com/us/SophisticatedHarbor - Invest in the AI ecosystem. https://www.harborcapital.com/aidailyHyperagent - Hire a team of always-on agents. New users get $100 in free credits. hyperagent.com/aidailybriefRackspace Technology- One accountable partner to build, operate and run your full enterprise AI stack https://www.rackspace.com/Section - Section turns AI investment into workforce transformation and ROI - https://www.sectionai.com/Blitzy - Want to accelerate enterprise software development velocity by 5x? https://blitzy.com/AssemblyAI - The best way to build Voice AI apps - https://www.assemblyai.com/briefRobots & Pencils - Cloud-native AI solutions that power results https://robotsandpencils.com/The AI Daily Brief helps you understand the most important news and discussions in AI. Newsletter: https://aidailybrief.beehiiv.com/Interested in sponsoring the show? sponsors@aidailybrief.ai
Siva Yellamraju is the co-founder and CEO of Fourier, a company building modular, on-site hydrogen systems for long-duration energy storage and distributed hydrogen production. Fourier's approach combines lithium-ion batteries for short-duration needs with hydrogen storage for longer durations, packaged into a single system designed to operate like a microgrid. In this episode of Inevitable, Yellamraju explains why hydrogen has long been considered promising for multi-day, seasonal, and even multi-year energy storage, but has struggled because of the cost and complexity of transporting it. He argues that producing hydrogen where it is needed can remove that transportation challenge and unlock a different cost curve for long-duration storage. The conversation explores Fourier's modular “hydrogen blade” architecture, its first storage deployment in Gujarat, India, and the growing demand for alternatives to diesel generators as data centers require increasingly large amounts of backup power. Yellamraju also discusses why levelized cost of storage matters more than round-trip efficiency, India's potential role in energy manufacturing, and his transition from software and data centers into building physical energy infrastructure. Note: Fourier is an MCJ portfolio company. Episode recorded on August 5, 2026 (Published on September 1, 2026). In this episode, we cover: (0:00) An overview of Fourier (1:33) Why hydrogen could work for long-duration energy storage (4:12) Why centralized hydrogen production creates a transportation problem (5:31) Making hydrogen storage operate like a battery (7:08) Why levelized cost matters more than round-trip efficiency (10:08) How hydrogen stores and returns energy (12:22) How long hydrogen can remain stored (13:45) Fourier's battery-plus-hydrogen microgrid architecture (14:24) Why Fourier uses a modular “hydrogen blade” design (15:51) Combining lithium-ion batteries with hydrogen for all storage durations (16:19) How Fourier's software optimizes storage, lifetime, and ROI (17:47) Fourier's first commercial storage deployment in Gujarat (19:53) Why Fourier is expanding from hydrogen feedstock into energy storage (20:32) How AI and data center growth accelerated demand for long-duration storage (24:24) Replacing diesel generators and solving multiple power needs with one system (26:55) How hydrogen storage compares with iron-air batteries (27:50) Why India could become a major energy manufacturing and hydrogen hub (30:10) The engineering and manufacturing talent Fourier is hiring (30:39) Transitioning from software to physical energy infrastructure (34:11) Scaling Fourier to meet growing demand for energy storage Enjoyed this episode? Please leave us a review! Share feedback or suggest future topics and guests at info@mcj.vc.Connect with MCJ:Cody Simms on LinkedInVisit mcj.vcSubscribe to the MCJ Newsletter*Editing and post-production work for this episode was provided by The Podcast Consultant
What if the thing that finally moves the needle in your school isn't a new system, but a phone call?This is the final episode in our three-part series on the power of community, and today we're bringing it all together: thriving together, the strength of collective wellness. We're talking about how the people you surround yourself with shape your health, your growth, your business, and honestly, your whole trajectory as a leader.I open with a quote from Jim Rohn: you are the average of the five people you spend the most time around. And once you sit with that for a second, it explains so much — why the mindset in the room rubs off on you, why a struggling season can start to feel “normal,” and why getting around leaders who are further ahead can shift everything without you doing anything differently at all.I walk through real, specific examples of what that's looked like inside our own community: a member who sold her school to another member she met inside the program, a director who got connected to her next regional manager role after a cross-country move, a leader who was saved from a construction nightmare by another member's architect referral. None of these people joined community hoping for those outcomes. That's exactly the point.What You'll Learn In This Episode:Why the five people you spend the most time with shape your beliefs, habits, and results — whether you're aware of it or notThe difference between a community that creates collective wellness and one that spreads collective distressWhy “your network is your net worth” isn't just a nice phrase — it's access to opportunities, knowledge, credibility, and long-term relationshipsA simple travel habit that keeps you exposed to new ideas outside your usual laneReal, anonymized stories of what happens when school leaders build genuine community — from business sales to job placements to saved timelinesWhy investing in community without an immediate ROI is still worth it — and why waiting until you're desperate is the wrong moveConnect With Us:Join us on Substack: https://chaniewilschanski.substack.com/
On the Schmooze Podcast: Leadership | Strategic Networking | Relationship Building
You've probably heard that you need to solve a problem for your readers. That's good advice. But here's the question I wish more aspiring authors would ask before they start writing. Does your ideal reader know they have that problem? Some problems are obvious. Others aren't. Your reader may be frustrated, stuck, or dissatisfied without realizing what's actually causing it. If your book is written for someone who doesn't recognize the problem you're solving, your message may never land the way you intended. That's why understanding your audience matters so much. You need to know how they describe their challenges, what they're already searching for, and whether they're actively looking for a solution. Sometimes the book you want to write isn't the book your audience is ready to read. These are exactly the kinds of conversations we have in the Author ROI Lab. Before you spend months writing a book, we'll help you think through who your ideal reader is, whether your message will resonate with them, and how your book can support your business goals. If you're thinking about writing a business book, learn more at www.AuthorROILab.com. And now, let's meet today's panelists. Joel Benge wrote "Be A Nerd That Talks Good: Transform Your Technical Knowledge into Powerful Messages," a practical guide that helps technical experts communicate complex ideas in ways that engage audiences, build credibility, and inspire action. Loren Sanders wrote "Empathy Is Not A Weakness: And Other Stories from The Edge," a collection of personal and professional stories that challenge common misconceptions about empathy and explore the strength, courage, and leadership that come from embracing it. Stephanie McAuliffe wrote "The Impact of Silence: Reclaim the Sovereignty of Your Soul," a reflective and empowering book that helps readers recognize the costs of silence and reclaim their voice, truth, and personal sovereignty. In this episode, we discuss the following:
In this episode, hosts Jamie Clapper and Lauren Livak Gilbert are joined by Nick Pericle, founder and owner of Tenexity, for a deep dive into the real-world application of AI in B2B e-commerce, distribution, and manufacturing. Drawing from over a decade of experience helping industrial businesses digitize and grow, Nick cuts through the hype to address why many organizations remain stuck in "planning mode" and how forward-thinking teams are escaping "pilot purgatory" to drive tangible ROI. From managing team mindsets and rethinking traditional job descriptions to building unified data layers that power future AI automation, Nick shares actionable insights for leaders ready to elevate their business ambition and leverage AI as a true competitive advantage.
For decades, e-commerce rewarded the biggest brands that could buy their way to the top of search results. AI is changing that. Shopify COO Jess Hertz joins Rapid Response to share what Shopify's data reveals about the agentic shopping revolution in real time, and how the company is building the infrastructure layer that makes products discoverable and purchasable by AI. Plus, why Shopify's engineers can spend freely on AI tokens while the rest of the business world agonizes over ROI, and what it looks like when a company powering over 14% of online shopping decides to win the future or die trying.Visit the Rapid Response website here: https://www.rapidresponseshow.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Are you putting your social media marketing last? In today's episode, I'm sharing why prioritizing your practice's social media presence is non-negotiable. Plus, how much time it actually takes, tips for tracking your ROI, and a mini-challenge to get started posting consistently now. Review full show notes and resources at mollycahill.com/podcastMentioned in this Episode:Episode 90: Creating a Content Ecosystem for Instagram: mollycahill.com/instagram-content-ecosystemConnect with Molly:Website: mollycahill.comInstagram: instagram.com/mollyacahillHolistic Marketing Hub holisticmarketinghub.com/enroll
In "Scaling Logistics Innovation at Descartes Systems Group", Joe Lynch and Dan Cicerchi, the General Manager of Transportation Management Solutions at Descartes Systems Group, discuss the strategic integration of trustworthy AI to enhance existing core logistics technology and solve practical pain points across the global supply chain. About Dan Cicerchi Dan Cicerchi is the General Manager of Transportation Management Solutions at Descartes Systems Group, where he leads strategy and innovation for one of the industry's most widely adopted logistics technology platforms. A seasoned entrepreneur and logistics tech pioneer, Dan co-founded MacroPoint, a real-time freight visibility solution that transformed how brokers, shippers, and carriers track and manage loads. Following its acquisition by Descartes, he has continued to champion technology that drives efficiency, transparency, and resilience across global supply chains. With decades of experience spanning startup growth and enterprise leadership, Dan is passionate about applying practical AI and automation to solve the freight industry's most pressing challenges. He frequently shares insights on freight visibility, fraud prevention, and the future of transportation management. About Descartes Systems Group Descartes Systems Group is a global leader in providing on-demand, software-as-a-service solutions designed to improve the productivity, performance, and security of logistics-intensive businesses. Headquartered in Waterloo, Ontario, with offices and customers worldwide, Descartes helps shippers, carriers, freight forwarders, and logistics service providers connect, collaborate, and automate across the supply chain. Its portfolio includes transportation management, visibility, customs and regulatory compliance, and e-commerce logistics solutions. By combining deep industry expertise with innovative technology, Descartes enables organizations to streamline operations, reduce costs, and deliver superior customer experiences. Thousands of companies around the world rely on Descartes' logistics network and software to move goods more efficiently, mitigate risk, and stay ahead in an increasingly complex global marketplace. Key Takeaways: Scaling Logistics Innovation at Descartes Systems Group In "Scaling Logistics Innovation at Descartes Systems Group", Joe Lynch and Dan Cicerchi, the General Manager of Transportation Management Solutions at Descartes Systems Group, discuss the strategic integration of trustworthy AI to enhance existing core logistics technology and solve practical pain points across the global supply chain. Trust First: AI adoption in logistics must be built on governance and trust, using frameworks like NIST to ensure data security and accountability. AI Augments, Doesn't Replace: AI is a powerful enhancer for core systems (TMS, visibility), not a standalone replacement. Its primary role is to improve efficiency. Focus on Practical Pain Points: Start AI implementation by targeting tedious manual tasks (e.g., check calls, data entry, carrier onboarding) for rapid, measurable ROI. Stability Over Startups: Partnering with existing, integrated tech vendors (like Descartes) ensures greater stability, expertise, and roadmap alignment than relying on new AI-only startups. Audit Your Current Tech: Before investing in new AI, ensure you are fully utilizing the latest features and integrations of your current mission-critical systems. Build Trust with Staff: Overcome internal resistance by layering AI into current workflows and establishing clear performance baselines (ROI) before deployment. Enhance What Works: The path to resilience is through strategically integrating AI into proven, existing workflows step-by-step, not by chasing every new technology trend. Learn More About Scaling Logistics Innovation at Descartes Systems Group Dan Cicerchi | Linkedin Descartes Systems Group | Linkedin Descartes Systems Group The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
Welcome back to another episode of Data Driven! This time, hosts Andy Leonard and Frank La Vigne sit down with Jim Spignardo, Director of Cloud Strategy and AI Enablement at ProArch, to explore the transformative role of AI and data engineering in critical industries. From the challenges of bringing modern AI solutions into traditional sectors like power generation and manufacturing, to the real-world impact of tools like Copilot, this episode dives deep into automation, return on investment, and the importance of outcome-driven technology adoption.Along the way, Jim Spignardo shares hands-on stories and key lessons learned, such as how modernization happens gradually in high-stakes environments, and why ROI modeling and project management are crucial to successful innovation. Whether you're curious about Azure AI Foundry or the future of workplace automation, this is an episode packed with practical insights and tales from the cutting edge of AI implementation.LinksJim on LinkedIn -https://www.linkedin.com/in/spignardo/Watch on YouTube -https://youtu.be/XBDpsi4f0YYTime Stamps00:00 ROI Journey with Copilot04:57 Building with Azure AI Foundry08:23 Implementing AI for Power Plants12:22 Discussing 19.2K networks in power plants14:00 Ensuring data security in devices17:59 Cloud integration for IT operations23:30 Discussing RPO, RTO, and ROI modeling24:48 Switching from hobbyist to manufacturing30:15 Introducing our AI platform Vector34:34 AI Spend and ROI Dashboard36:47 Improving meeting notes integration40:48 AI in Manufacturing for Troubleshooting45:41 Managing AI Tool Adoption47:51 Tracking ROI and user intensity52:03 Consulting firms spotting product chances55:17 Increasing delivery speed with AI56:55 Automating the house routine
Jovens fogem do digital para o trabalho manual. O apocalipse da IA pode estar superdimensionado. Meta paga US$ 17 bi por viciar jovens em redes sociais.Qual é o ponto de fuga?No RESUMIDO #379: IA deve ser feita para humanos, medo do apocalipse da automação pode ser exagerado, jovens fogem para o analógico, Meta paga bilhões por viciar crianças em redes sociais, motorista paga para trabalhar, Harvard clona professores e muito mais!--Assine a newsletter da inovabra "Do hype ao ROI":https://inovabra.substack.com--RESUMIDO #378, apresentado por Bruno Natal--Loja RESUMIDO (camisetas, canecas, casacos, sacolas): https://www.studiogeek.com.br/resumido -- Faça sua assinatura! https://resumido.cc/assinatura
Artificial intelligence is no longer just a buzzword, it's a practical tool transforming how healthcare organizations prepare for the future. From evaluating and pricing risk with greater accuracy to identifying rising-risk members and strengthening long-term financial strategies, AI is reshaping the very foundations of forecasting in healthcare. In this episode, leaders from Florida Blue, Premera Blue Cross, Blue Shield of California, and Prealize Health share how they're applying AI across actuarial, clinical, and data science domains to optimize decisions, improve outcomes, and drive organizational sustainability. In this episode, you'll learn: How health plans are evaluating and scaling AI models to improve accuracy in forecasting and underwriting Real-world examples of AI identifying rising-risk populations and transforming engagement strategies Why "next best action" models are becoming central to member engagement and population health How generative AI and workflow optimization are streamlining operations and reducing costs What it takes to embed AI into financial planning, provider contracting, and long-term ROI strategies Panelists: Romilla Batra, MD, MBA, SVP & Chief Medical Officer, Premera Blue Cross Ratnik Gandhi, Senior Director, AI, Florida Blue Emily Allred, Senior Director & Actuary, Large Group Pricing, Blue Shield of California Dean Noble-Tolla, PhD, Chief Product & Analytics Officer, Prealize Health Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download here.
George Wright III interviews AI architect and Chief of AI CEO Adrian Rosebrock about moving beyond AI hype to measurable ROI and durable competitive advantage. Rosebrock shares his background building and selling PyImageSearch, then explains three waves of AI adoption: early access/adoption, the coming focus on economics and governance (including token-cost volatility and “tokenomics”), and a future differentiation phase centered on proprietary data and custom models. He uses Bridgewater's internally trained model as an example of higher accuracy, lower token costs, and defensible advantage. They discuss when to buy, modify, or build AI using a risk-vs-differentiation grid, why AI should optimize back-office work rather than replace human-facing relationships, and common mistakes around governance, compliance, and preventing employees from uploading sensitive data.00:00 AI Beyond Workflows01:59 PyImageSearch Origin Story03:34 Why Chief of AI05:27 Three Waves of AI08:11 Bridgewater Moat Example11:32 Build Versus Buy Framework14:45 ROI and Human Touch20:10 Founder Employee Mindset Gap23:10 Governance and Compliance Risks25:12 Three Step Policy Playbook29:08 How Leaders Will AdaptThanks for listening, and Please Share this Episode with someone. It would really help us to grow our show and share these valuable tips and strategies with others. Have a great day.George Wright III“It's Never Too Late to Start Living the Life You Were Meant to Live”FREE Daily Mastermind Resources:CONNECT with George & Access Tons of ResourcesGet access to Proven Strategies and Time-Test Principles for Success. Plus, download and access tons of FREE resources and online events by joining our Exclusive Community of Entrepreneurs, Business Owners, and High Achievers like YOU.Join FREE at DailyMastermind.comFollow me on social media Facebook | Instagram | Linkedin | TikTok | YoutubeGrow Your Authority and Personal Brand with a FREE Interview in a Top Global Magazine HERE.About GuestAdrian Rosebrock — CEO, Chief of AI. PhD in computer science and artificial intelligence. Founder of PyImageSearch, the world's largest computer vision education platform (acquired 2021). He now leads a fractional Chief of AI team that helps organizations get a real return on their AI investment.LinksLinkedIn: https://www.linkedin.com/in/adrian-rosebrock/
A CMO Confidential Interview with Aneesh Dhawan, the Co-Founder and CEO of Knit, an AI Native Research Firm. Aneesh shares toplines from Knit's AI Trust Survey of 150+ enterprise research leaders and details how the biggest fear has morphed from potential job loss to AI outputs without expert, human judgement. Key topics include:- The difference between data, insights and storytelling- Why research utopia may be just around the corner- Tips for vendor selection- The importance of good governance habitsTune in to hear why your research leader will eventually function like a Head Chef. ⏱️ Chapters1:30 - AI in Market Research3:06 - AI Trust Index Findings4:28 - Greatest AI Researcher Fears7:01 - Governance and Human Judgment11:31 - ROI and AI Slop14:14 - The Future of Research16:09 - Choosing AI Research Vendors18:05 - Governance and Best Practices24:26 - Addressing the Trust Gap27:03 - Advice for AI ImplementationSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.#CMOConfidential, #MarketingLeadership, #BrandStrategy, #CorporateActivism, #MarketingStrategy, #CMO, #AIinMarketing, #ExecutiveLeadership, #BrandReputation, #ConsumerTrust, #DigitalMarketing, #MarketingInsights, #ThoughtLeadership, #BusinessStrategy, #CustomerCentricSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Agent Marketer Podcast - Real Estate Marketing for the Modern Agent
Send us Fan MailStop Paying $40 to Win $1: Avoid Rent-Seeking With AI in MortgageIn the first episode of the Mortgage AI Podcast, Frazier introduces the transition from the MLO Project to the Mortgage AI Podcast and explains his goal of helping loan officers use AI to create real leverage, not just surface-level hype. He shares a game-theory example from economist Martin Shubik's 1971 “$1 bill auction,” where rational bidding escalates until people pay far more than the prize a dynamic described as rent-seeking: spending time, money, energy, and effort to chase a reward that can't justify the cost. Frazier warns that many loan officers are doing this with AI tools and subscriptions without clear ROI or customer demand, citing an example of a loan officer whose production declined despite heavy automation efforts. He urges a strategy-first approach, often starting simply with ChatGPT, and previews next episode guest Jason Kindler.00:00 Welcome to Mortgage AI00:40 Podcast Mission and Guests01:23 The 40 Dollars for 1 Dollar Idea02:26 The Dollar Auction Explained05:04 Why We Refuse to Lose06:24 Rent Seeking and AI Hype08:09 ROI Over Shiny Tools11:56 AI Moves Fast Stay Focused13:02 Simple Stack Start with ChatGPT14:42 Sponsors and Listener Feedback15:46 Closing and Next EpisodeArticle mentioned in podcastPresented by: DIFRNT CoachingFounding Sponsor: MortgageConBroker Sponsor: Summit LendingFriends of the Program: Empower LO
In a fascinating panel discussion, executives from Couchbase, SentinelOne and AWS share strategies ensuring the highest adoption and ROI when deploying AI and the pitfalls to avoid along the way.Topics Include:Agentic AI marks shift from clever data to autonomous agentsOrganizations sit at different AI maturity levels, not uniformOnly 31% of adopters see measurable financial impact from AIAdoption friction, not access, is what stalls most AI valueSegment your workforce: innovators, pragmatic majority, and reluctant laggardsGive innovators tools, budget, and freedom before chasing laggardsVisible recognition programs turn early innovators into internal role modelsAI-ready data infrastructure remains the top blocker to real adoptionFuture AI value concentrates at customer-facing, transaction-level touchpointsCoding tools see fast uptake; broader business adoption lags behindAI is quietly rewriting SEO, SEM, and lead-routing strategyAgent trust requires both clean data and strong safety guardrailsHuman-in-the-loop review lets AI handle investigation, humans decide outcomesIn agentic AI, go-to-market partnerships matter more than past tech wavesStrong tech-platform partnerships help smaller vendors punch above their weightMarketplace listings can cut sales cycles from months to weeksBest partnerships form around solving hard problems, not quarterly quotasConfidence gap: only 38% of employees feel AI-readyParticipants:Deirdre Toner – President & Chief Commercial Officer, CouchbaseEran Ashkenazi - Chief Business Officer, SentinelOneConnie de Lange – Director, AWS Strategic Customer & Partner Marketing, North America, Amazon Web ServicesMatt Wood – Chief AI & Technology Officer, Amazon Web Services See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
This is a replay of a live Substack training. Because it was recorded live, you'll hear audience polling, chat Q&A, and time-sensitive references to the 30-day Substack Challenge and its bonuses, but the teaching inside is some of the most complete Kelly has shared on why Substack is working the way it is. Kelly only got on Substack to support a book deal, had zero intention of monetizing it, and then her VP of Marketing Krista realized the platform was a faster, easier way to do everything they already teach about trust-building offers and monetizing content. Seven months and six figures later, they're teaching it. Along the way, she and Danielle bust the biggest myths (it's just a newsletter, it only works if you teach business, it takes too much time), explain why their clients across every niche get paid so fast, and break down the number one mistake they made early on: not turning on monetization from day one. Danielle walks through the full-funnel case — how notes, articles, and campaigns let you do discoverability, nurture, and conversion all in one place, why you own your list, and why "the content is the product" changes everything. They close with the three things that make Substack structurally different from every other platform, and the details of the 30-day challenge built to get you your first (or next) 100 paid subscribers. What's inside: Why Substack works in every industry (not just business) The number one monetization mistake to avoid from day one Full-funnel selling: notes, articles, and campaigns in one place The three things that make Substack unlike any other platform Timestamps 00:00 — Poll and setup: do you have a Substack yet? 03:25 — Kelly's Substack origin story (the book, and Krista's lightbulb) 06:08 — Seven months monetizing, and proof it's not just because they teach sales 07:03 — Testing it with Legacy Leaders across every niche 08:10 — Why Substack was never a "business teacher" platform 11:23 — Why clients get paid so fast: you're already doing the work 13:18 — Should you start if you're brand new? 14:12 — The number one mistake: not turning on monetization 17:23 — Which industries win on Substack (all of them) 18:47 — The AI and bot reality, and LinkedIn's collapse 19:55 — Instagram vs. Substack: dopamine hits vs. deep trust 21:31 — Own your audience: a compounding asset, not rented land 24:32 — Myth 1: Substack is just a blog or newsletter 25:23 — Myth 2: it only works if you teach business 26:20 — Myth 3: it takes too much time 28:38 — Should you start without your paid tiers mapped out? 30:04 — Why you don't need a big audience 31:20 — Substack vs. building an expensive funnel 32:31 — Danielle on doing $10K in 20 days with almost no audience 36:11 — Full-funnel explained: notes, articles, and owning the list 39:12 — Zero friction, owning your list, and content as the product 43:47 — Why people actually pay (the article and campaign strategy) 49:12 — What's included in the 30-day challenge 50:06 — The goal: 100 paid subscribers and a bestseller ranking 56:57 — The challenge, week by week 1:03:09 — The Sunday-only messaging bonus and tool 1:06:38 — It's about leverage: better ROI from work you've already done (Timestamps pulled from the transcript timecodes — verify against your final edit.) Resources & Mentions The 30-Day Substack Challenge / Immersion — a daily texted action step, four weekly deep-dive trainings (setup and strategy; notes that convert; articles that convert; campaigns that convert), a curated accountability pod, the full community, and two co-working sessions with prizes. Goal: your first or next 100 paid subscribers and a Substack bestseller ranking. $297 (with $180 off for annual Sacred Art of Selling subscribers and $100 off for Worth the Follow subscribers). https://www.virtualbusinessschool.com/vbs-30-day-paid-substack-subscriber-challenge The Sacred Art of Selling — Kelly's Substack: https://kellyroachofficial.substack.com/subscribe Worth the Follow — Danielle's personal-brand Substack: https://worththefollow.substack.com/subscribe
Glam & Grow - Fashion, Beauty, and Lifestyle Brand Interviews
The Adina Reyter brand was founded on the idea that great jewelry brings happiness and joy. Los Angeles native Adina Reyter grew up immersed in fashion, spending time in the warehouse and showroom of her family's knitwear label and developing an early understanding of the industry. After working in advertising, she followed her passion for fine jewelry and launched her namesake brand from her apartment with a simple circle choker that would become the foundation of the collection. That original design established the brand's signature aesthetic: classic, refined, versatile jewelry that feels effortless rather than overly formal. While the collection has expanded and evolved over the years, every piece maintains the clean, timeless sensibility that made the original necklace so distinctive. Adina Reyter's jewelry is designed to be worn every day, built into a collection over time, and connected to the people, milestones, and moments that make life meaningful. The result is a modern fine jewelry brand that balances understated elegance with a deeply personal philosophy, creating pieces meant to last both stylistically and sentimentally. In this episode, Adina also discusses: Bootstrapping the business from day one while working full-time Her big break, from Demi Moore to Jennifer Aniston The Groovy Collection, the brand's signature collection Launching Adina Reyter's first-ever collector's items How fine jewelry is the apex of art, creativity, meaning, and beauty Why jewelry is the ultimate wearable investment Virtual styling and how to see jewelry on yourself before you buy We hope you enjoy this episode and gain valuable insights into Adina's journey and the growth of Adina Reyter. Don't forget to subscribe to the Glam & Grow podcast for more in-depth conversations with the most incredible brands, founders, and more. Be sure to check out Adina Reyter at www.adinareyter.com and on Instagram at @adinareyter Rated #1 Best Beauty Business Podcast on FeedPost This episode is brought to you by Wavebreak Leading direct-to-consumer brands hire Wavebreak to turn email marketing into a top revenue driver. Most eCommerce brands don't email right... and it costs them. At Wavebreak, our eCommerce email marketing agency helps qualified brands recapture 7+ figures of lost revenue each year. From abandoned cart emails to Black Friday campaigns, our best-in-class team manage the entire process: strategy, design, copywriting, coding, and testing. All aimed at driving growth, profit, brand recognition, and most importantly, ROI. Curious if Wavebreak is right for you? Reach out at Wavebreak.co
Why can't most companies show their ROI on GenAI? Because their implementation is backwards.If you're using the same digital transformation playbook that you used for the social media and cloud eras, you're in trouble. On this 'Start Here Series' episode, we break down what your company is doing wrong and the 7 Step process to properly calculate ROI on your AI efforts. Measuring AI ROI: Why you're doing it wrong and the 7 Steps to fix it -- An Everyday AI Chat with Jordan WilsonNewsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion on LinkedIn: Thoughts on this? Join the convo on LinkedIn and connect with other AI leaders.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Proving and Measuring AI ROI in CompaniesOpenAI's GDP Benchmark: AI vs ExpertsDebunking MIT's Viral Zero ROI StudyQuantitative AI ROI Data from Business StudiesInvisible Productivity: AI Savings Pocketed by WorkersLimitations of Pre-AI Job Roles and MetricsROI Calculation: Time Saved and Cost ReductionFive Main Reasons AI ROI Isn't MeasuredSeven-Step AI ROI Measurement BlueprintImportance of Ongoing AI Model RetestingAI ROI: Training, Education, and Implementation GapsTimestamps:00:00 "AI ROI: Fixing the Debate"04:50 "AI ROI Debate is Pointless"08:03 AI Implementation Yields Positive ROI12:13 AI Reshaping Work Structures15:08 AI ROI Challenges20:11 "Baseline Assessment Before AI Implementation"23:49 "AI Operating System Discussion"24:35 "Standardized Testing for AI Models"28:26 "Rethink AI ROI Urgency"31:37 "Everyday AI: Subscribe & Explore"Keywords: measuring AI ROI, AI return on investment, generative AI ROI, GenAI ROI measurement, ROI on artificial intelligence, AI productivity, time saved with AI, cost reduction with AI, AI-driven revenue increase, AI risk avoidance, AI implementation, baseline assessment of AI, BASE framework, pre-AI baseline, digital transformation and AI, quality metrics in AI, cost per task AI, error rates AI, throughput AI, AI utilization rate, AI pilot evaluation, AI business impact, AI model benchmarks, Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info)
The AI Breakdown: Daily Artificial Intelligence News and Discussions
OpenAI's decision to cut off Cursor reveals how the next phase of AI competition will affect enterprise users. NLW explains why companies need strategies for open-weight models, model routing and internally controlled harnesses to avoid dependence on any single provider. In the headlines: data center politics, AI chip restrictions, Anthropic's Pentagon victory, enterprise Mac Minis and cheaper OpenAI models.NEXT COHORT - Executive Agent Leadership - Returns in September -- Learn how to use agents - https://training.besuper.ai/Brought to you by:KPMG – Research from KPMG and the University of Texas at Austin shows the highest-impact AI users treat AI like a reasoning partner — and those skills can be taught at scale. Learn more at https://kpmg.com/us/SophisticatedHarbor - Invest in the AI ecosystem. https://www.harborcapital.com/aidailyHyperagent - Hire a fleet of always-on agents. New users get $1,000 in inference. hyperagent.com/aidailybriefRackspace Technology- One accountable partner to build, operate and run your full enterprise AI stack https://www.rackspace.com/Section - Section turns AI investment into workforce transformation and ROI - https://www.sectionai.com/Blitzy - Want to accelerate enterprise software development velocity by 5x? https://blitzy.com/AssemblyAI - The best way to build Voice AI apps - https://www.assemblyai.com/briefRobots & Pencils - Cloud-native AI solutions that power results https://robotsandpencils.com/The AI Daily Brief helps you understand the most important news and discussions in AI. Newsletter: https://aidailybrief.beehiiv.com/Interested in sponsoring the show? sponsors@aidailybrief.ai