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Software has fundamentally changed the way we record, store, and share information. Its next act is to fundamentally change the nature of our economy, capturing trillions of dollars of value in the process.In this talk from the 2025 a16z LP Summit, a16z General Partner Alex Rampell discusses the history of filing cabinets and databases, how SaaS pricing moved from seats to outcomes, and how AI agents will accelerate the trend of the last 70 years of software progress. Timecodes: 0:00 Introduction0:58 The Scale of the Labor Market vs. SaaS 1:41 Capital, Labor, and Automation: A Historical Perspective 3:32 The Filing Cabinet Metaphor: Digitizing Work 3:50 Case Studies: From Airlines to Accounting 8:42 The Limits of Efficiency: Humans Still in the Loop 9:02 Rethinking SaaS Pricing Models 10:21 The Impact of AI on Labor and Software 11:41 Outcome-Based Software: Moving Beyond the Filing Cabinet 17:41 Real-World Examples: AI in Action 22:05 The Expanding Market: New Opportunities with AI 25:44 Conclusion and Takeaways 25:48 Podcast Outro and Disclaimers Resources: Follow Alex on X: https://x.com/arampell Stay Updated: If you enjoyed this episode, be sure to like, subscribe, and share with your friends!Find a16z on X: https://x.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zListen to the a16z Podcast on Spotify: https://open.spotify.com/show/5bC65RDvs3oxnLyqqvkUYXListen to the a16z Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/a16z-podcast/id842818711Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Stay Updated:Find a16z on XFind a16z on LinkedInListen to the a16z Podcast on SpotifyListen to the a16z Podcast on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What happens when a CTO and a CIO of a global tech company sit down together to talk about AI? That's the starting point of today's episode, where I'm joined by Jeremy Ung, CTO at Blackline, and Sumit Johar, the company's CIO. Rather than chasing the hype, we focus on what AI really means for executive decision making, governance, and business outcomes. Both leaders open up about how their partnership is blurring the traditional lines between product and IT, and why the board is demanding answers on topics that once sat deep in the technology stack. Jeremy and Sumit explain why AI is not just another SaaS subscription and why expectations have changed so dramatically. For decades, technology was seen as predictable, a rules-based engine that followed instructions without error. AI feels different because it speaks, reasons, and sometimes makes mistakes. That human-like experience is what excites employees, but it is also what unsettles them. This is where education and governance come in, helping teams learn how to question, verify, and trace AI outputs before they make critical decisions. We also explore how AI agents are beginning to work across tools like SharePoint and email, raising new compliance and security questions that CIOs and CTOs must answer together. The conversation turns to AI sprawl, a problem that mirrors the SaaS explosion of a decade ago. With new AI tools emerging every week, enterprises risk overlapping investments and fragmented initiatives. Sumit shares how Blackline uses two governance councils to keep projects aligned. One is dedicated to risk, pulling in voices from legal, security, and privacy. The other is focused on transformation, evaluating whether requests for new AI capabilities make sense, or whether they duplicate what already exists. The signal that sprawl is taking root, he says, is when requests for tools suddenly jump from a few each month to a dozen. We also tackle the build versus buy dilemma. Budgets haven't magically increased just because AI is hot. Jeremy argues that building only makes sense when it reinforces a company's core advantage. Everything else should be bought, integrated, and kept flexible so that organizations can pivot as the AI landscape changes. Both leaders stress that trust, auditability, and value delivery must sit at the center of every investment decision.
SaaStr 823: Is GTM Really Dead?! with SaaStr CEO Jason Lemkin In this episode, Jason Lemkin, SaaStr CEO and Founder, addresses common misconceptions about traditional go-to-market strategies in the age of AI. Despite claims that outbound marketing, SEO, and old-school tactics are dead, the speaker highlights how leading AI companies are successfully employing these methods with minor tweaks. Drawing from the success stories of OpenAI, Notion, Dialpad, and others, the presenter emphasizes the importance of high-quality content, dynamic sales tactics, and the unmatched potential of AI-driven tools like AI SDRs. He also discusses the necessity of providing substantial ROI from day one and urges marketers to reassess and improve their strategies rather than dismiss them as obsolete. Finally, practical advice is given on optimizing sales and marketing efforts to tap into the booming AI budget effectively. This episode is sponsored by: Fin is the #1 AI Agent for resolving complex queries like refunds, transaction disputes, and technical troubleshooting—all with speed and reliability. See how Fin can deliver the highest resolution rates and highest-quality customer experience at fin.ai/saastr. This episode is sponsored by: You didn't create a startup to run a small business. Let Salesforce help you connect data, automate busywork and empower employees on the only platform you'll ever need, no matter how big you get. With smarter AI and built-in collaboration tools like Slack, the sky's the limit. Learn how Salesforce works for startups at salesforce.com/smb. Hey everybody, SaaStr AI in London is this December and we're on track to completely sell out. Join 2,000 B2B + AI leaders for two days of practical advice on scaling into the new year. We'll have speakers flying in from OpenAI, Wiz, Clay, Intercom, and all your favorite SaaS companies, including yours truly with Harry Stebbings for a live 20VC podcast. It'll be fun, and it's all in the heart of London. Don't miss out: get your tickets while you still can by going to podcast.saastrlondon.com
⬥GUEST⬥Pieter VanIperen, CISO and CIO of AlphaSense | On Linkedin: https://www.linkedin.com/in/pietervaniperen/⬥HOST⬥Host: Sean Martin, Co-Founder at ITSPmagazine and Host of Redefining CyberSecurity Podcast | On LinkedIn: https://www.linkedin.com/in/imsmartin/ | Website: https://www.seanmartin.com⬥EPISODE NOTES⬥Real-World Principles for Real-World Security: A Conversation with Pieter VanIperenPieter VanIperen, the Chief Information Security and Technology Officer at AlphaSense, joins Sean Martin for a no-nonsense conversation that strips away the noise around cybersecurity leadership. With experience spanning media, fintech, healthcare, and SaaS—including roles at Salesforce, Disney, Fox, and Clear—Pieter brings a rare clarity to what actually works in building and running a security program that serves the business.He shares why being “comfortable being uncomfortable” is an essential trait for today's security leaders—not just reacting to incidents, but thriving in ambiguity. That distinction matters, especially when every new technology trend, vendor pitch, or policy update introduces more complexity than clarity. Pieter encourages CISOs to lead by knowing when to go deep and when to zoom out, especially in areas like compliance, AI, and IT operations where leadership must translate risks into outcomes the business cares about.One of the strongest points he makes is around threat intelligence: it must be contextual. “Generic threat intel is an oxymoron,” he argues, pointing out how the volume of tools and alerts often distracts from actual risks. Instead, Pieter advocates for simplifying based on principles like ownership, real impact, and operational context. If a tool hasn't been turned on for two months and no one noticed, he says, “do you even need it?”The episode also offers frank insight into vendor relationships. Pieter calls out the harm in trying to “tell a CISO what problems they have” rather than listening. He explains why true partnerships are based on trust, humility, and a long-term commitment—not transactional sales quotas. “If you disappear when I need you most, you're not part of the solution,” he says.For CISOs and vendors alike, this episode is packed with perspective you can't Google. Tune in to challenge your assumptions—and maybe your entire security stack.⬥SPONSORS⬥ThreatLocker: https://itspm.ag/threatlocker-r974⬥RESOURCES⬥⬥ADDITIONAL INFORMATION⬥✨ More Redefining CyberSecurity Podcast:
After building Tactical Fleet into the largest, national pre-owned exotic car dealership, Chris Barta founded Design Auto, an online marketplace built exclusively for cars priced over 100k dollars. Top 3 Value Bombs 1. Long-term success comes from relentless follow-up, genuine relationships, and never judging a prospect by appearances. 2. Disruption starts with making an industry experience fresh, fun, and brand-focused, even in something as traditional as used car sales. 3. Transitioning from brick-and-mortar to SaaS requires patience, adaptability, and leveraging your network to build massive early buzz. Follow Design Auto on Instagram - Design Auto Instagram Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Freedom Circle - A powerful community of entrepreneurs led by JLD. Are you ready to go from idea to income in 90-days? Visit Freedom-Circle.com to learn more. Quicksilver Scientific - Make advanced liposomal supplements so you can actually feel the difference - energy, focus, calm, recovery. Get 10 percent off plus free shipping at TryQS.com/fire.
The customer journey guides the lifetime value of our most important audiences, yet how do we ensure that we are planning, mapping, managing, and optimizing these journeys effectively? Agility requires a deep understanding of your customer's journey and the ability to adapt your strategies and tactics in real-time. It also demands a willingness to experiment, learn, and iterate quickly, embracing change as an opportunity rather than a threat. Today, we're going to talk about the exciting new Institute for Journey Management and how it's helping businesses unlock the power of customer-centricity in a complex and ever-changing world. To help me discuss this topic, I'd like to welcome, Mark Smith and Raymond Gerber from the Institute for Journey Management. About Mark Smith and Raymond Gerber Raymond GerberRaymond Gerber is Co-Founder of the Institute for Journey Management (I4JM) and Founder of JourneyCentric-CX, where he helps enterprises operationalize customer journeys to drive measurable value. With over 25 years of experience, including leadership roles at Qualtrics, Thunderhead (acquired by Medallia), Pegasystems, and Chordiant, Raymond has been at the forefront of journey orchestration, analytics, and AI-driven engagement. He holds 5 patents in journey analytics and customer experience innovation and has guided multiple SaaS organizations through successful acquisitions.Mark SmithMark Smith is Co-Founder of the Institute for Journey Management (I4JM) and Founder of Journey-Smiths, a boutique consultancy helping companies drive value from journey technology. Mark has over 30 years of experience in customer analytics and engagement, including leadership roles at Kitewheel, CSG, Portrait Software and Quadstone - guiding a series of software start-ups to over $100M in exits. He has steered customer analytic products to recognized market leadership positions since the late 1990s, and became a pioneer in the new domains of journey analytics and orchestration in 2013. By training Mark is a statistician, with a PhD from the early days of AI and distributed computing. However he fights against the statistician stereotype and has focused on customer and market alignment for products throughout his career.The Institute for Journey Management is a new industry association with a mission to unite journey management ecosystem members. It brings together business leaders, practitioners, implementers and vendors in a collaborative, non-profit initiative to develop shared knowledge of the business benefits possible from journey management. Resources Institute for Journey Management: https://www.i4jm.org/ This episode is brought to you by Kinetic Data. Self-service without compromise. Build powerful self-service experiences across your entire organization without sacrificing speed, flexibility, security, or control. https://kineticdata.com/ Register now for Sitecore Symposium, November 3-5 in Orlando Florida. Use code SYM25-2Media10 to receive 10% off. Go here for more: https://symposium.sitecore.com/Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
AI isn't coming to recruitment. It's already here. And the gap between recruiters who know how to use it and those who don't is widening fast. My guest today has data proving it: recruiters adopting AI correctly are seeing up to 30% increases in GP per desk. Manan Shah is CEO and co-founder of Recruiter Flow, an AI-first recruitment operating system built for search firms, agencies, and solo practitioners doing permanent and contract placements. After accidentally discovering that recruitment agencies were "a decade behind" in tech adoption, Manan and his team have built what could be the most comprehensive AI-enabled platform for modern recruiters. This conversation gets tactical. We discuss how to run your firm with SaaS-level business intelligence, AI note-taking that structures unstructured data, job change alerts that put you in front of clients at exactly the right moment, and multichannel sequencing that lets you scale BD without adding headcount. WHAT YOU'LL LEARN: RecOps: Stop Guessing, Start Measuring Many recruitment firm owners are flying blind. They figure out salary budgets, marketing spend, and incentive structures by gut feel. Manan introduces "RecOps" (Recruitment Operations), borrowed from how SaaS companies run. It means tracking the metrics that matter. In SaaS, they know their customer lifetime value versus what they spend to acquire that customer should be 3:1. You should be spending one-third or less of what a client is worth to you on getting them. Simple, but many recruitment firms haven't made this calculation. Successful firms are now hiring operations people who aren't recruiters but keep the business running tight. Job Change Alerts: Three Opportunities From One Signal When someone in your database changes jobs or gets promoted, you get three plays. First, that person's new company often needs more hires or creates turnover when they bring in their own team. Second, their old company needs to backfill. Third, the one most people miss: that person was probably interviewing elsewhere. Build rapport, and they might tell you about the other positions they turned down. Those companies might still be hiring. Recruiter Flow monitors your database automatically and pings you when these changes happen. Multichannel Sequencing: Scale Your BD Without Adding Headcount Many agencies rely on their best billers to also do all the business development. They're making calls when they remember, sending one-off emails, maybe a LinkedIn message here and there. Nothing systematic. Recruiter Flow's multichannel sequencing lets you map out an entire BD campaign with conditional logic. Send a LinkedIn connection request. If they accept in 3 days, send a message. If not, trigger an email instead. If they open your email 3+ times but don't reply, the system creates a task for your recruiter to call them. This means your team can run sophisticated, persistent BD campaigns that would normally require hiring a dedicated BD person. EPISODE HIGHLIGHTS: How Manan accidentally discovered the recruiting agency market and why one client signed a 3-year contract after less than a year in business What "RecOps" means and why recruitment firms need to adopt SaaS-style business intelligence AI-first vs. AI-bolted-on and why your ATS needs to be rebuilt from the ground up The three categories of AI adoption: AI-native, AI-assisted, and AI-augmented How AI note-taking captures tribal knowledge and turns it into searchable intelligence Data enrichment built in: contact finder, job change alerts, executive appointment monitoring Why it's a triple opportunity when someone changes jobs MPC automation with branded landing pages and client interaction tracking What's next: 40+ AI agents in development and the ability to build your own custom agents Why AI doesn't just lift the average but widens the gap between top and bottom performers ABOUT MANAN SHAH: Manan Shah is CEO and co-founder of Recruiter Flow, serving thousands of customers globally, from solo practitioners to firms generating over $100M in annual revenue. Before founding Recruiter Flow in 2015, Manan built his first AI company in 2013, long before AI became mainstream. Connect with Manan on LinkedIn or visit recruiterflow.com CONNECT WITH MARK WHITBY: Get your free 30-minute strategy call: recruitmentcoach.com/strategy-session LinkedIn: linkedin.com/in/mwhitby Twitter: @MarkWhitby Instagram: @RecruitmentCoach Subscribe to The Resilient Recruiter for weekly insights on building a scalable, profitable recruitment business.
Welcome back to the occasional series on the podcast called Fintech Revealed. This is a sponsored show where we take a deep dive into one topic with a couple of industry experts.Today, we are focusing on small business credit with Levi King, the CEO of Nav and Gerri Detweiler, a credit expert and educational consultant. We provide listeners with a clear understanding of how small business credit reporting works and why it is so different to consumer credit. We talk about open banking and how cash flow underwriting helps more small businesses get approved for credit and at a lower rate.Levi traces Nav's evolution from a credit data tracking platform to a comprehensive financial health solution that now facilitates embedded lending through partners like Fundbox, while Gerri emphasizes the educational mission of helping business owners understand their business credit profile and why scores that can vary wildly between bureaus.Both express optimism about the future of small business lending, particularly the rise of embedded financing that leverages diverse data sources from vertical SaaS platforms and the shift in lender attitudes from "extracting a pound of flesh" to genuinely advocating for small business success.In this podcast you will learn:How Nav has evolved since I last had Levi on the show in 2017.The types of small businesses that are coming to Nav.The main differences between a business and personal credit report.How Nav works with partners today.What they are doing to help small business owners get educated.What it takes to become a Nav partner today.How they integrate the huge number of small business data sources.What it is like convincing small business owners to connect their bank data.How cash flow underwriting is change the game for small business lending.How they are using AI to analyze the myriad data sources.Some of the surprising insights they have gleaned from this data.What trends they are seeing that contradict conventional wisdom.What needs to happen next to move the industry forward.Why they are optimistic about where the industry is headed.Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
In this episode, Nathan Wrigley talks with Pradeep Sonawane about WebAuditor IO, a SaaS tool designed to help developers, agencies, and non-technical users quickly identify and fix website performance issues. Pradeep shares the origin story of the tool, how it evolved from an internal CLI project to a user-friendly SaaS with AI-powered insights, and its usefulness for WordPress sites. They discuss current features, integration plans, audience scope, and pricing, as well as the potential for future developments like a WordPress plugin and deeper workflow integration. Check out WebAuditor IO for a closer look at the tool in action, and stay tuned for a conversation that's sure to inspire you to take your website optimisation to the next level!
The IPO market may be slowing down, but the discipline of operating like a public company has never been more important. In this episode, CJ is joined by Chad Gold, CFO of FullStory and veteran operator with previous stints at G2, SalesLoft, and Rubicon, to discuss how capital markets and financing strategies are shifting in real time. Chad explains why more companies are staying private longer, how the rise of private credit is changing the CFO toolkit, and why building IPO-ready discipline matters even if you never go public. The conversation also dives into one of his specialties—pricing models and sales incentives—covering how seat-based, usage, and blended structures influence rep behavior, comp plans, and long-term revenue quality, as well as how the wrong incentives can quietly derail a business. Finally, Chad reflects on lessons from his early career at Home Depot and how fundamentals from retail operations still inform his instincts in SaaS today.—LINKS: Chad Gold on LinkedIn: https://www.linkedin.com/in/chadgold/Fullstory: https://www.fullstory.com/CJ on X (@cjgustafson222): https://x.com/cjgustafson222 Mostly metrics: https://www.mostlymetrics.comRELATED EPISODES:G2 CFO Chad Gold on Building A Durable Career as a Venture Backed Exec:Big Systems Thinking for Building a Finance Org: Advice From a Zoom Hypergrowth Survivor:—TIMESTAMPS:(02:14) Sponsors – Mercury | RightRev | Tipalti(06:10) What's New at FullStory(09:22) Hypotheses, Data, and Unlocking Use Cases(10:13) Early CFO Career and the Evolution of Data(11:09) From Deterministic Models to Analytics-Driven Forecasting(12:17) Cohorts, Segmentation, and Revenue Quality(13:17) Why Companies Stay Private Longer(15:28) Sponsors – Aleph | Rillet | Fidelity P.S.(19:01) Capital Flows Into Hot Sectors Like AI and Cybersecurity(20:20) More Companies Going Private Than Public(21:41) Costs and Tradeoffs of Being Public(22:46) Secondary Markets and Access to Top Companies(24:14) Staying Private Longer and CFO Planning(25:29) Keeping the Org Exit-Ready(26:10) The Rise of Private Credit(27:37) Banks vs. Venture Debt After SVB(30:47) Pricing Models Across Chad's CFO Roles(35:47) How to Incentivize Sales Reps Across Pricing Models(43:26) Lessons From Home Depot + Lightning Round—SPONSORS:Mercury is business banking built for builders, giving founders and finance pros a financial stack that actually works together. From sending wires to tracking balances and approving payments, Mercury makes it simple to scale without friction. Join the 200,000+ entrepreneurs who trust Mercury and apply online in minutes at https://www.mercury.comRightRev automates the revenue recognition process from end to end, gives you real-time insights, and ensures ASC 606 / IFRS 15 compliance—all while closing books faster. For RevRec that auditors actually trust, visit https://www.rightrev.com and schedule a demo.Tipalti automates the entire payables process—from onboarding suppliers to executing global payouts—helping finance teams save time, eliminate costly errors, and scale confidently across 200+ countries and 120 currencies. More than 5,000 businesses already trust Tipalti to manage payments with built-in security and tax compliance. Visit https://www.tipalti.com/runthenumbers to learn more.Aleph automates 90% of manual, error-prone busywork, so you can focus on the strategic work you were hired to do. Minimize busywork and maximize impact with the power of a web app, the flexibility of spreadsheets, and the magic of AI. Get a personalised demo at https://www.getaleph.com/runRillet is the AI-native ERP modern finance teams are switching to because it's faster, simpler, and 100% built for how teams operate today. See how fast your team can move. Book a demo at https://www.rillet.com/metricsFidelity Private Shares is the all-in-one equity management platform that keeps your cap table clean, your data room organized, and your equity story clear—so you never risk losing a fundraising round over messy records. Schedule a demo at https://www.fidelityprivateshares.com and mention Mostly Metrics to get 20% off.#CFOInsights #SaaSFinance #CapitalMarkets #IPOReady #RevenueStrategy #GrowthStageCFO This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit cjgustafson.substack.com
The Conversion Code: Stop Chasing Leads and Start Attracting Clients The new edition of the bestselling book for real estate agents, loan officers, SaaS and small businesses. In this revision, The Conversion Code: A Step-by-Step Guide to Marketing and Sales that Will Grow Your Business Faster, Second Edition, digital marketing and lead conversion expert Chris Smith delivers the ultimate exploration of the marketing and advertising tactics that are successfully generating higher quality leads that are easier for salespeople to convert. Smith researches and tests the latest and most popular platforms, including TikTok, YouTube and Instagram, while also studying the most effective sales techniques, tools, and scripts.In this book, you'll learn to:Increase your lead conversion rate, reduce your cost per lead and improve your overall ROI from marketing and salesGenerate an endless supply of high-quality leads from social media that are easy to convert into closed salesStop chasing leads and start attracting clients with amazing marketing and clever adsAdapt to the consumer privacy changes that have made targeting ads and getting leads to answer the phone harder than everDifferentiate your brand in a way that positions you as the authority and gets people contacting you who are already soldAn invaluable reference and easy to follow guide for real estate agents, loan officers, SaaS and small businessescompeting in the hyper-competitive online environment. The Conversion Code, Second Edition, is also a fantastic resource for sales leaders, marketing managers, business owners and anyone else with a team who is responsible for growing revenue.Want to be a guest on Book 101 Review? Send Daniel Lucas a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/17372807971394464fea5bae3 Hosted on Acast. See acast.com/privacy for more information.
Are you hiring your first go-to-market team, or looking to scale your B2B SaaS sales organization? In this episode of SaaS Fuel, Jeff Mains sits down with William Spengler, founder of Frederick Fox, to discuss the realities—and pitfalls—of building a high-performing sales team for SaaS startups.Will reveals why most early sales hires fail, how the staffing industry is undergoing disruption, and his blueprint for assembling a scrappy, effective team in a marketplace crowded with resumes and inflated claims. The conversation ranges from the challenges of hiring senior versus raw talent, the tactical necessity of reference checks, the evolving role of AI in recruiting, how to avoid cash crunches even when revenues are up, and why clarity in your hiring process is the foundation of success. If you're ready for a brutally honest, actionable guide to hiring and scaling (without the fluff), this episode is for you.Key Takeaways00:00 Effective Sales Strategy & Hiring04:56 Real Estate-Style Recruiter Model08:51 "Reality Check: Starting a Firm"11:47 Competitor Research for Business Growth15:04 Defining Critical Hiring Needs20:49 Experience Over Elbow Grease22:14 Streamlining Interview Processes28:25 Incentivizing Sales with High Commissions29:57 "Finding High-Performing Sales Talent"36:37 AI Tools in Recruiting: Limitations40:02 The Limits of AI Interviews42:33 Building an Effective GovTech Sales Team45:24 Verifying Sales Candidate References50:14 "AI Systems & Sales Strategies"Tweetable QuotesQuote: "I would say start to target their top salespeople. That's really what recruiters do. We do the research, we cold call, we email them and we sell your value proposition." — William Spengler How to Attract Top Talent: “A player is going to pick up on that confidence and is going to want to join you. If you're going to go, if you're going to talk to Lebron James and you're not confident, they're not going to take you seriously." — William Spengler Viral Topic: The Traits of Top Sales Talent: "I always think that's a red flag when a really good salesperson is paycheck to paycheck, that it's sort of a red flag." — William Spengler "It's not just about hiring someone with a shiny resume or a smooth pitch because they all seem to have that." — Jeff MainsThe Secret to Unstoppable Leadership: "It's not strategy, not charisma. It's not even luck. It's relationships. — Jeff MainsSaaS Leadership LessonsBuild for Clarity, Not Convenience:Ensure all stakeholders align on what the business truly needs from a hire before you start searching for "unicorns."Check the Hype at the Door:Don't just trust claims and shiny resumes. Take the time to verify past performance, especially for sales roles.Know Your Numbers—And Theirs:Ask candidates detailed questions about past targets and results, and verify them. Top performers are always eager to share real numbers.Prioritize Process Discipline:A clear, concise hiring process beats endless rounds every time. Do more work upfront—it pays off with better hires.Scale Operations Before Sales Explode:Investing in back office, accounting, and compliance early prevents massive headaches and cash crunches when you scale rapidly.Bet on Talent That Bets on Themselves:Seek out salespeople willing to trade high base salaries for high upside. These are often the true A-players.Guest...
Nikola Mrkšić, Co-founder and CEO of PolyAI, joins Alex Theuma on the SaaS Revolution Show to reveal how voice AI agents are driving millions in revenue for its enterprise customers. Nikola shares his journey from competing in math olympiads to building a leading global AI company. They discuss the evolution of AI, its role in social mobility, the impact on customer service, effective enterprise sales and AI pricing strategies, and more. This episode covers: - Nikola's background and how it shaped his approach to AI. - Why AI has the potential to transform customer service even further. - Why building a successful company requires delighting customers and improving products. - The challenges and opportunities that come from rapid AI development. - Sales strategies that align with enterprise customers. - The challenges of outcome-based pricing and why it's powerful. - How AI voice agents can deliver significant ROI for businesses. - The future of PolyAI focuses on scaling impact and improving customer experience. - A look ahead to Nikola's upcoming keynote at SaaStock Europe. Guest links: LinkedIn: https://www.linkedin.com/in/nikola-mrksic/ Website: https://poly.ai/ Check out the other ways SaaStock is helping SaaS founders move their business forward:
On this episode of The SaaS CFO Podcast, host Ben Murray is joined by Ricardo Ghekiere, co-founder of BetterPic. Ricardo takes us through his unconventional entrepreneurial journey, starting with running a coffee bar, dabbling in a variety of ventures, and eventually making his way into the tech space. He shares the fascinating story of how he acquired BetterPic for just one dollar, rebuilt the company from the ground up, and scaled it into a thriving AI-powered business that transforms selfies into professional headshots. Ricardo talks about navigating the challenges of transitioning from a B2C to a B2B go-to-market strategy, lessons learned from his first fundraising efforts, and his approach to metrics and profitability. We also get a sneak peek into BetterPic's expansion into the fashion industry, their recent $2.5 million seed round, and Ricardo's candid insights on scaling, pricing, and international growth. Stick around for actionable advice, behind-the-scenes stories, and a look at what's next for BetterPic and its new ventures. Show Notes: 00:00 Difficulty Attracts Talent 03:25 "Consumer-First, Expand to B2B" 08:53 Startup Secures $2.5M Funding 12:38 "Finding the Right Investors" 15:22 "B2B CRM Essential for Upselling" 17:49 Pricing Experiment Insights 20:09 Monthly Business Metrics Overview 23:52 Business Acquisition in San Francisco Links: SaaS Fundraising Stories: https://www.thesaasnews.com/news/betterpic-raises-2-5-million-in-seed-round Ricardo Ghekiere's LinkedIn: https://www.linkedin.com/in/ricardo-ghekiere/ BetterPic's LinkedIn: https://www.linkedin.com/company/betterpic/ BetterPic's Website: https://www.betterpic.io/ To learn more about Ben check out the links below: Subscribe to Ben's daily metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray
Network automation has a data problem. Traditional tools may hit limitations when managing complex infrastructure relationships. We explore how OpsMill’s InfraHub uses graph databases and temporal versioning to create what our guest calls “the knowledge graph of infrastructure” – enabling true version control at the database level while maintaining the flexibility to model anything from... Read more »
"How Agentic AI Is Replacing Subscription Revenue"Chuck Ganapathi, the CEO of Gainsight & Brett Queener, Managing Director at Bonfire Ventures, who previously ran product at Salesforce and helped destroy Siebel, the company where he and Chuck first met. Together, they've witnessed every major shift in enterprise software over three decades, and they believe the biggest one is happening right now.In this conversation, Brett unveils his forthcoming thesis on "the end of ARR," arguing that agentic AI will fundamentally break subscription business models. When products finally achieve what he calls "product purity", actually doing the job they promise without requiring armies of CSMs, endless onboarding, and quarterly business reviews, the entire economic foundation of SaaS collapses. Chuck and Brett discuss whether this is an existential threat or the evolution the industry has been waiting for.What you'll learn:- Why the "friction gap" between product and value created the entire CS industry- What "product purity" means and why it threatens traditional SaaS economics- How agentic AI fundamentally changes the unit economics of software- Why usage-based pricing is inevitable once products actually work- The product marketing playbook that still matters in an AI-first worldCheck out the Key Takeaways & Transcripts: https://www.gainsight.com/presents/series/unchurned/Where to Find the GuestBrett's LinkedIn - https://www.linkedin.com/in/brettqueener/Chuck's LinkedIn: https://www.linkedin.com/in/chuckganapathi/Where to Find Josh: LinkedIn: https://www.linkedin.com/in/jschachter/In this episode, we cover:0:00 - Preview & Introduction1:18 - Meet Chuck & Brett3:30 - How Brett and Chuck met at Siebel 9:28 - Transition to Salesforce: destruction of Siebel as a goal14:11 - Changing Nature of Product Marketing in the AI Era18:00 - Systems of Record vs. Systems of Action21:13 - Databases as “lossy” representations of reality29:00 - Brett's thesis: "The End of ARR (And I Feel Fine)"34:28 - How should agentic applications be priced?43:43 - Future Outlook: Market paying premium for top agents47:17 - 10x CSMs enabled by AI agentsReferences:- Brett Queener's blog: https://queener.substack.com/
Anthony Blatner, founder of Speedwork Social and host of LinkedIn Ads Radio, joins John Jantsch to uncover why so many businesses struggle with LinkedIn advertising. With years of experience helping B2B companies—from SaaS startups to Fortune 500s—Anthony explains the pitfalls of default campaign settings, the power of Thought Leader ads, and how to properly target the right professionals. Listeners will learn how to cut wasted spend, boost ROI, and finally make LinkedIn ads work. 00:00 Start 00:33 Meet Anthony Blatner 01:09 Why LinkedIn Ads Work 02:20 Best Industries for LinkedIn 03:20 Campaign Structure Secrets 06:04 Thought Leader Ads 08:26 Targeting Mistakes to Avoid 11:29 Budgeting for LinkedIn ROI 14:32 Retargeting & Lead Capture 16:14 Creative Best Practices 18:04 LinkedIn Culture Shift 18:31 AI Impact on LinkedIn Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!
The CEO's Journey: Actionable Insights from Patrick Thean on Leadership, Strategy, and ExecutionIn a recent episode of The Thoughtful Entrepreneur, host Josh Elledge interviewed Patrick Thean, co-founder of Rhythm Systems®, bestselling author, and executive coach. Patrick shared actionable strategies for CEOs to scale high-growth companies, build strong cultures, and implement practical frameworks for leadership success. This blog distills key insights, providing guidance for leaders seeking to elevate their organizational performance and personal impact.The Real Role of a CEO: Beyond the Job TitlePatrick emphasizes that the CEO role evolves with company size: startup CEOs are hands-on with day-to-day operations, mid-market leaders focus on vision and enabling teams, and enterprise CEOs prioritize strategy, culture, and executive team alignment. He outlines seven practices for CEO success, including personal growth, curiosity, building early warning systems, aligning teams, fostering culture, developing talent ecosystems, and crafting customer-centric strategies. Implementing these practices helps CEOs empower their teams, prevent costly misalignment, and drive sustainable organizational growth.Personal development is foundational to effective leadership. Patrick recommends regular self-assessment, working with coaches or peer groups, and committing to continuous learning to ensure personal growth keeps pace with company expansion. A strong culture and aligned talent ecosystem amplify the CEO's impact, enabling teams to execute effectively while sustaining engagement, morale, and performance.Tools like Rhythm Systems® act as a “CEO's software,” providing a platform for strategy execution, goal tracking, and real-time performance visibility. By combining practical frameworks with software support, CEOs can transform high-level vision into operational reality, enhance accountability, and maintain clarity across their organization. The integration of personal growth, structured practices, and strategic tools equips leaders to thrive in high-growth environments.About Patrick TheanPatrick Thean is a serial entrepreneur, executive coach, and co-founder of Rhythm Systems®, a SaaS platform designed to help CEOs execute strategy, align priorities, and drive performance. His books, podcast, and coaching provide actionable insights for leaders navigating growth, culture-building, and organizational alignment.About Rhythm Systems®Rhythm Systems® provides a platform that helps CEOs and leadership teams implement strategy, track execution, and maintain alignment across departments. The software combines strategic planning, measurable goals, and real-time performance tracking, supporting sustainable business growth.Links Mentioned in this EpisodeRhythm Systems®Patrick Thean LinkedInKey Episode HighlightsThe CEO role changes depending on company size and growth stage.Seven practices for CEO success: self-growth, curiosity, early warning systems, alignment, culture, talent, and customer strategy.Personal development and accountability are crucial for effective leadership.Culture and talent ecosystems drive sustained organizational performance.Tools like Rhythm Systems® enhance execution, alignment, and clarity.ConclusionPatrick Thean's insights provide CEOs with a roadmap to balance personal growth, strategic leadership, and operational alignment. By implementing his seven practices and leveraging tools like Rhythm Systems®, leaders can empower teams, sustain high performance, and drive long-term business success.
On the podcast we talk with Mathias about running Subway Surfers' marketing machine on salaries, not ad spend, leaving money on the table to protect player experience, and why more apps should try rewarded ads, season passes, and other tactics from gaming.Top Takeaways:
Amanda Cupido doesn't speak Spanish or French. But using AI, she and her team helped a global nonprofit make their internal podcast more accessible to as many employees as possible. Amanda is an audio producer and the founder of a production company called Lead Podcasting. One of her clients is a global nonprofit with over 35,000 employees—and not all of them speak English. So she made them a pitch: what if they added AI into the mix? They would make the podcast in English, and then use generative AI voice tools to translate it into Spanish and French—with a lot of human oversight, of course. Driven by a desire to use these tools for good, the goal was never to replace people, but to reach more people, and it worked.On this episode, Amanda shows what it's like—and what it sounds like—to make a podcast with AI that's still human at its core.You can learn more about Lead Podcasting at leadpodcasting.com~ ~ ~Working Smarter is brought to you by Dropbox Dash—the AI universal search and knowledge management tool from Dropbox. Learn more at workingsmarter.ai/dashYou can listen to more episodes of Working Smarter on Apple Podcasts, Spotify, YouTube Music, Amazon Music, or wherever you get your podcasts. To read more stories and past interviews, visit workingsmarter.aiThis show would not be possible without the talented team at Cosmic Standard: producer Dominic Girard, sound engineer Aja Simpson, technical director Jacob Winik, and executive producer Eliza Smith. Special thanks to our illustrators Justin Tran and Fanny Luor, marketing consultant Meggan Ellingboe, and editorial support from Catie Keck. Our theme song was composed by Doug Stuart. Working Smarter is hosted by Matthew Braga. Thanks for listening!
AI strategist Tommy Högström, who has guided giants like Spotify, H&M, and McDonald's, reveals the truth about implementing AI, scaling product teams, and the entrepreneurial journey. From founding his own AI consultancy in Sweden to leading financial forecasting at Spotify and now launching a search fund to acquire a software business, Tommy offers a rare look inside the strategic shifts that separate hype from reality. This episode explores the tough transition from services to product, the evolution of Spotify's famous agile culture, and how to build data infrastructure that actually scales. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. In this episode: The Spotify Model, Unfiltered: Learn how Spotify's culture and priorities shifted dramatically when its focus changed from pure user growth to profitability, and what that means for agile teams at scale. Services vs. Product: Tommy breaks down the conflicting incentives between short-term consulting revenue and long-term product value, and why he ultimately sold his shares in the company he founded. AI Isn't Magic, It's Data: Discover why you might need four data engineers for every data scientist and why thinking of AI as just an "IT project" is the biggest mistake companies make. The Search Fund Path: An inside look at the search fund model, where entrepreneurs raise capital to buy an existing profitable business and scale it as the new CEO. Mentioned in this episode: Gab AI Xego AI 1Password Tommy's LinkedIn: https://www.linkedin.com/in/tommyhogstroom Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow. Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence
In this episode of The Product Experience, Lily Smith speaks with Sahil Jain, co-founder and CEO of Samepage.ai, about one of product management's hardest challenges: keeping teams aligned. From his early career at Yahoo and AOL to founding multiple startups, Sahil shares lessons on building products that tackle “unsolvable” problems like communication and alignment. He explains why shared understanding matters more than speed, how product managers can become better storytellers, and why early-stage startups should obsess over just a handful of teams before chasing scale.Chapters0:00 – Why alignment is so hard1:14 – Sahil's unconventional career path4:00 – First foray into startups at AOL and beyond6:50 – Founding AdStage and lessons from raising early capital9:00 – Moving into product leadership after acquisition12:53 – On delusion, motivation, and tackling “unsolvable” problems16:34 – Starting Samepage.ai and the problem of information asymmetry22:43 – Validating the problem and testing prototypes27:22 – Why product managers are the perfect early adopters29:20 – The first 10 obsessed teams: startup focus34:00 – Neurodivergence, communication, and shared understanding36:43 – From Claude Shannon to storytelling: frameworks for better communication39:59 – Lessons from Duolingo on multimodal learning41:19 – Where to find Samepage.aiFeatured Links: Follow Sahil on LinkedIn | Samepage.ai | 'What we learned at Industry conference - day one' feature by Louron Pratt at Mind the ProductOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.
Today on the Invest In Her podcast, host Catherine Gray talks with Jennifer Abele, founder and managing partner of Milwaukee-based venture capital firm VC 414. Jennifer co-founded VC 414 in 2023 with Raquel Filmanowicz, building a 100% women- and 50% Latina-owned firm focused on backing underdogs and outsiders who are poised to become market leaders. Their mission is to support early-stage startups founded by women and undercapitalized entrepreneurs, with a focus on vertical SaaS and AI companies driving both people and prosperity. Jennifer's impressive career includes serving as a public sector executive, water utility CEO, and higher education leader, with over two decades of leadership shaping transformative projects in Milwaukee. She also leads Kitsune Capital, her personal investment entity, and was named a Woman of Influence by the Milwaukee Business Journal. In this episode, Jennifer shares her journey from government leadership to venture capital, including how her experiences shaped her vision for creating opportunities in underrepresented communities. She and Catherine dive into the strategies VC 414 uses to identify promising founders, the importance of diversity in building stronger companies, and how investing in underestimated entrepreneurs can unlock overlooked returns. Jennifer also discusses balancing her role as an investor, community leader, and philanthropist while helping to reshape the future of business and innovation. https://www.showherthemoneymovie.com www.sheangelinvestors.com https://vc414.com/ https://www.linkedin.com/in/jennifer-abele-2859684/ Follow Us On Social Facebook @sheangelinvestors Twitter (X) @sheangelsinvest Instagram @sheangelinvestors & @catherinegray_investinher LinkedIn @catherinelgray & @sheangels #InvestInHer #FinancialWellness #WomenInFinance #FinancialEmpowerment #MoneyMindset #InclusiveFinance #FintechForGood #BehavioralEconomics #WealthBuilding #FinancialHealth #EmpowerWomen #MoneyMatters #SheAngelInvestors #InvestInYourself #FinancialFreedom
A story about finding opportunity in the moments everyone else ignores.This episode is for founders questioning whether their personal frustration is worth building a business around.Most SaaS companies don't fail because of bad tech. They fail because they solve problems that don't actually hurt.Ken Rapp, CEO of Blustream, took a different path. When his $2,000 guitar cracked, he didn't blame himself—he questioned why no brand had ever taught him prevention. That question led to a 10-year journey building what didn't exist.And this inspired me to invite Ken to my podcast. We explore how solving your own problem first gives you conviction others lack. Ken shares why he spent years on IoT sensors before realizing the real problem was human connection, not data collection. You'll discover why category creation takes a decade—not because building is hard, but because changing behavior is harder.We also zoom in on two of the 10 traits that define remarkable software companies: – Focus on the essence – Aim to be differentKen's story is proof that unmet needs hide in plain sight—we just learn to live with them.Here's one of Ken's quotes that captures his key insight:"Once your customer is at home, that's the moment where they will be most vulnerable, and that curve of emotional connection to you drops. It's almost like the buyer's remorse is setting in. You're all excited to go home with the product, or to open the product, and right there is when you really need to conquer that new product and make it a habit, and really get what you were hoping and dreaming for out of the product. But there's no connection between you and the company."By listening to this episode, you'll learn:Why personal problems make the best businessesWhen to pivot from technology to psychologyWhy categories emerge from nerve strikes, not planningWhat 100 customer interviews actually teach youFor more information about the guest from this week: Guest: Ken Rapp, CEO & Founder of BlustreamWebsite: blustream.io
China-Linked Group Hits Governments With Stealth Malware Chinese hackers exploit VMware zero-day since October 2024 Apple's iOS fixes a bevy of glitches Huge thanks to our sponsor, Nudge Security The SaaS supply chain is a hot mesh. As your workforce introduces new SaaS apps and integrations, hidden pathways are created that attackers can exploit to gain access to core business systems. That's exactly what happened in the Drift breach, and it will happen again. But, all is not lost. Nudge Security gives you the visibility and control you need to stop these attacks. Within minutes of starting a free trial, you'll discover every SaaS app and integration in your environment, map your SaaS supply chain, and identify risky OAuth grants that could be exploited. The best part? Nudge Security alerts you of breaches impacting your 3rd and 4th party SaaS providers. That's right, even 4th party! So, you can take action quickly to limit the ripple effects. Learn how Nudge can help you secure your entire SaaS ecosystem at nudgesecurity.com/supplychain
I speak about the challenges of setting prices for B2C and B2B customers. I share why B2C is more price-sensitive and talk about Podsqueeze's shift to bigger B2B clients. I give examples from other SaaS companies—how some only show enterprise pricing and others adjust based on value or usage. I talk about Podsqueeze's new pricing strategy for enterprise clients and my lessons from past mistakes. If you want to connect or have questions, reach out on Twitter or LinkedIn.Twitter: https://x.com/wbetiagoLinkedin: https://www.linkedin.com/in/tiago-ferreira-48562095/Timestamps por PodSqueezeIntroduction and Episode Overview (00:00:01) Podsqueeze's B2C Beginnings (00:01:35) Transition to B2B and Hitting a Growth Plateau (00:03:07) First B2B Sales Meetings and Pricing Challenges (00:06:21) The Challenge of Serving Both B2C and B2B (00:07:53) Example 1: Get Vocals' B2B-Only Flexible Pricing (00:09:20) Example 2: Turnkey's Value-Based Pricing (00:12:04) Example 3: SendGrid's Usage-Based Tiered Pricing (00:14:41) Podsqueeze's Pricing Adjustments and Negotiation Issues (00:17:18) Future Plans: Unlimited Enterprise Plan and Flexibility (00:18:26) Conference Preparation and Closing Remarks (00:20:42)
When AI cranks out faster campaigns and copycat content, brand and creativity are your only edge.In this episode, Bruno Bertini, Chief Marketing Officer at 8x8, joins Adam Kaiser to share how his team launched ‘The Power of You' campaign, a bold brand play that put customers at the center and proved that AI can amplify creativity rather than dilute it.Bruno walks through the thinking behind the rebrand, why differentiation in SaaS can no longer rely on product alone, and how 8x8 used AI-powered production to create customer stories that were fun, emotional, and memorable, all while cutting through a crowded B2B space.In this conversation, you'll learn:Why 8x8 chose to differentiate through brand instead of productHow ‘The Power of You' campaign put customers in heroic roles while telling authentic storiesWhy AI lowered production costs and expanded creative possibilitiesHow brave marketing can help B2B teams build human connection and stand outJump into the conversation: (00:00) Introducing Bruno Bertini (01:55) Understanding 8x8 (04:38) Rebranding and differentiation through marketing (07:01) The Power of You campaign: Concept and execution (13:49) Customer reactions and AI integration (16:58) Campaign results and impact (19:29) Future plans and expanding the campaign (22:32) Advice for marketing teams: Be brave
Er AI i ferd med å snu SaaS-modellen på hodet? Vil fremtidens selskaper se helt annerledes ut? I denne live-episoden fra Shifter samler vi tre av de skarpeste hodene innen AI og Saas for å diskutere hvordan hele forretningsmodellen er i endring – og hva du som gründer, leder eller investor bør forstå nå.
My guest today is Dylan Patel. Dylan is the founder and CEO of SemiAnalysis. At SemiAnalysis Dylan tracks the semiconductor supply chain and AI infrastructure buildout with unmatched granularity—literally watching data centers get built through satellite imagery and mapping hundreds of billions in capital flows. Our conversation explores the massive industrial buildout powering AI, from the strategic chess game between OpenAI, Nvidia, and Oracle to why we're still in the first innings of post-training and reinforcement learning. Dylan explains infrastructure realities like electrician wages doubling and companies using diesel truck engines for emergency power, while making a sobering case about US-China competition and why America needs AI to succeed. We discuss his framework for where value will accrue in the stack, why traditional SaaS economics are breaking down under AI's high cost of goods sold, and which hardware bottlenecks matter most. This is one of the most comprehensive views of the physical reality underlying the AI revolution you'll hear anywhere. Please enjoy my conversation with Dylan Patel. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by Ramp. Ramp's mission is to help companies manage their spend in a way that reduces expenses and frees up time for teams to work on more valuable projects. Go to Ramp.com/invest to sign up for free and get a $250 welcome bonus. – This episode is brought to you by Ridgeline. Ridgeline has built a complete, real-time, modern operating system for investment managers. It handles trading, portfolio management, compliance, customer reporting, and much more through an all-in-one real-time cloud platform. Head to ridgelineapps.com to learn more about the platform. – This episode is brought to you by AlphaSense. AlphaSense has completely transformed the research process with cutting-edge AI technology and a vast collection of top-tier, reliable business content. Invest Like the Best listeners can get a free trial now at Alpha-Sense.com/Invest and experience firsthand how AlphaSense and Tegus help you make smarter decisions faster. ----- Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes: (00:00:00) Welcome to Invest Like the Best (00:05:12) The AI Infrastructure Buildout (00:08:25) Scaling AI Models and Compute Needs (00:11:44) Reinforcement Learning and AI Training (00:14:07) The Future of AI and Compute (00:17:47) AI in Practical Applications (00:22:29) The Importance of Data and Environments in AI Training (00:29:45) Human Analogies in AI Development (00:40:34) The Challenge of Infinite Context in AI Models (00:44:08) The Bullish and Bearish Perspectives on AI (00:48:25) The Talent Wars in AI Research (00:56:54) The Power Dynamics in AI and Tech (01:13:29) The Future of AI and Its Economic Impact (01:18:55) The Gigawatt Data Center Boom (01:21:12) Supply Chain and Workforce Dynamics (01:24:23) US vs. China: AI and Power Dynamics (01:37:16) AI Startups and Innovations (01:52:44) The Changing Economics of Software (01:58:12) The Kindest Thing
If you're thinking about selling your online business, there's one part of the process that can make or break your deal: due diligence. Many sellers underestimate how important it is, and how much control they actually have over the process. In this week's podcast episode, Greg sits down with Ahmed Raza, founder of Rapid Diligence, to unpack the realities of due diligence and how sellers can prepare to maximize their exit. Ahmed starts by breaking down what due diligence really is and the steps sellers should take long before they go to market. He explains which diligence requests sellers can push back on, and the most common due diligence myths and misconceptions. Ahmed shares how buyer habits have evolved over the past few years and how, in some cases, due diligence can actually help sellers negotiate a higher sale price. We also dive into due diligence success rates, negotiation strategies when diligence turns tricky, and the typical timeline sellers should expect as their business works its way through the due diligence process. If you're planning an exit, this episode will help you avoid costly surprises, protect your leverage, and position your business for a smoother, more profitable sale. Topics Discussed in this episode: What is due diligence, and how sellers should prepare for it (03:53) How due diligence changes over different business models (11:16) Analyzing key man risk and team diligence (17:33) Due diligence requests that sellers can push back on (26:14) Biggest due diligence myths and misconceptions (29:17) How buyer habits have changed over the last few years (34:26) When due diligence can help you sell your business for more (39:08) Due diligence success rates (41:50) How to negotiate better deals and work around due diligence issues (46:07) How long the due diligence process takes on average (49:21) Mentions: Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Subscribe to our newsletter Rapid Diligence Sit back, grab a coffee, and get the insider's perspective on what really happens during due diligence.
Not every launch succeeds on day one, but the brands that endure find ways to win over time.That's why we're turning to Clue, the 1985 murder mystery comedy with three different endings. Despite bombing at the box office, it grew into a beloved cult classic. In this episode, we break down its lessons with the help of special guest Christine Royston, Chief Marketing Officer at Wrike.Together, we explore what B2B marketers can learn from building strategy before execution, balancing brand and demand, and embracing word-of-mouth to turn audiences into passionate advocates.About our guest, Christine RoystonChristine Royston is a visionary global marketing executive with a proven track record of scaling iconic technology brands, architecting go-to-market transformation, and driving category leadership in the enterprise SaaS space. As Chief Marketing Officer at Wrike, Christine leads the company's worldwide marketing strategy, fueling enterprise growth, brand acceleration, and customer-centric innovation at scale.With more than 20 years of experience across global B2B markets, Christine has built and led high-performing teams at some of the world's most recognized technology companies—including Salesforce, Dropbox, and Imperva—where she helped pioneer marketing strategies during moments of hypergrowth and IPO. She most recently served as Global Head of B2B Marketing at Udemy and as Vice President of Marketing at Bitly, where she was instrumental in repositioning both brands for business adoption and long-term growth.Christine's executive leadership spans Sales-Led and Product-Led Growth (PLG) models, across direct sales, freemium, and self-service go-to-market motions. Her ability to unify global teams, expand into new international markets, and launch cross-functional marketing engines has positioned her as a sought-after leader in growth-stage transformation and scaled enterprise performance.An expert in enterprise marketing strategy, customer lifecycle innovation, and multi-channel demand generation, Christine has driven business results across cloud computing, cybersecurity, financial services, and manufacturing verticals. She is also known for her passion for mentoring future marketing leaders and building diverse, inclusive, and impact-driven teams.Christine holds a B.A. from the University of Virginia and an International MBA in Global Marketing from the University of South Carolina's Darla Moore School of Business. She brings a global lens to every challenge, with leadership experience spanning the U.S., Europe, Asia, and Latin America.What B2B Companies Can Learn From Clue:Strategy matters more than star power. Even the best team can't save a weak story. Clue had an all-star cast, but without a clear throughline, it flopped at the box office. Christine draws a parallel to marketing: “Even if you have the best team in the world, without a great strategy, you're not gonna win. You've got to have a really fantastic strategy and a really great team to back it up, so that you can kind of play on everybody's strengths, but you're all pointed in the right direction.” Don't confuse talent or resources with strategy. Success comes from aligning everyone around a clear, shared story.Balance is everything. Clue was billed as both a mystery and a comedy, but leaned heavily into the silliness, confusing audiences who expected a tighter whodunit. Christine sees the same trap in B2B: “The movie was… touted as a mystery and a comedy, but it was definitely way more on the comedy side. And so thinking about that balance… and making sure that you're really being clear with your intent of messaging, your intent of the brand.” Great marketing requires a balance between brand, demand, clarity, and creativity. Overweighting one side leaves your audience uncertain about what you really stand for.Word of mouth is your secret weapon. Despite its failure in theaters, Clue became a cult classic through community and conversation. For Christine, that's a marketing playbook: “The fact that it did become this cult classic highlights the importance of word of mouth. How do you make sure you're getting in front of people who will be interested in your product, or interested in your movie, and making sure that you're leveraging communities [and] social as a way to get in front of people who maybe aren't going to go to the box office.” Buzz builds longevity. Beyond paid campaigns, you need advocates, communities, and conversations that keep your brand alive long after launch.Quote“ How do you differentiate yourself and do something a little different. Bring some humor into what is normally a pretty straight-laced B2B technology type of industry. I think people like a little fun in their day-to-day.”Time Stamps[00:55] Meet Christine Royston, Chief Marketing Officer at Wrike[01:01] Why Clue?[01:24] The Role of CMO at Wrike[03:05] The Origins of Clue, The Movie[14:04] B2B Marketing Lessons from Clue[28:10] Balancing Brand vs. Demand[29:50] Wrike's Brand and Content Strategy[33:21] AI's Role in Modern Marketing[35:11] Wrike's Survey on AI's Impact[40:20] Final Thoughts and TakeawaysLinksConnect with Christine on LinkedInLearn more about WrikeAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome back to To the Point Cybersecurity Podcast! This week, hosts Rachael Lyon and Jonathan Knepher sit down with Ed Gaudet, CEO and founder of Senseinet, to dive into the rapidly evolving world of third-party risk management—especially in the healthcare sector. Ed brings more than 25 years of software and cybersecurity expertise, and he shares how the healthcare industry has moved from lagging behind in tech adoption to becoming a proving ground for everything from cloud transformation to AI-driven innovations. In this episode, Ed unpacks the new complexities of managing third-party and enterprise risk in a world where nearly every business process depends on cloud solutions, SaaS vendors, IoT, medical devices, and artificial intelligence. The conversation highlights the rising importance of security response, recovery, and building “secure by design” frameworks. Hear insights on the exponential growth of attack surfaces in healthcare, the challenges of AI governance, and how organizations can balance the promise of innovation with the pressing need to protect patient safety and data quality. Whether you're interested in the latest cybersecurity strategies or looking for real-world lessons from industry leaders, this episode is packed with takeaways on how to future-proof your organization against an ever-evolving threat landscape. Don't miss it! For links and resources discussed in this episode, please visit our show notes at https://www.forcepoint.com/govpodcast/e352
Ready to discover a strategy for explosive business growth that few are talking about? In this episode of Predictable B2B Success, host Vinay Koshy speaks with Marty Fahncke, an accomplished marketer, mergers and acquisitions advisor, and serial dealmaker who has scaled businesses to over a billion dollars in revenue and executed more than $450 million in M&A transactions. Marty doesn't just talk about growth; he's lived it, transforming small startups into industry giants and navigating both the buy and sell sides of deals across diverse sectors, including SaaS, consumer goods, health & wellness, and e-commerce. In this conversation, Marty pulls back the curtain on how acquisitions can be the secret weapon for B2B companies grappling with longer sales cycles, rising marketing costs, and economic headwinds. You'll hear how even fierce competitors became powerful partners, what signals make companies ripe for acquisition, and the surprisingly creative ways businesses can fund deals without draining their cash reserves. If you've ever wondered how to turn risk into opportunity or scale your business through strategic acquisition, this episode will challenge your assumptions and spark your curiosity. Don't miss Marty's actionable insights that could change the way you think about growth! Some areas we explore in this episode include: Marty's Shift from Marketing to M&A: How Marty transitioned into mergers and acquisitions and his early experiences.Acquisition as a Growth Strategy: The advantages of scaling B2B businesses via acquisitions rather than just organic growth.Current B2B Challenges: Market headwinds such as longer sales cycles, increased costs, and economic uncertainty.Creative Deal Structuring: The necessity of creativity and risk-taking in structuring acquisition deals.Targeting Businesses for Acquisition: How to identify acquisition opportunities up and down the supply chain and beyond.Relationship Building for M&A: The importance of networking with vendors, customers, and partners to uncover opportunities.The Role of AI in Valuation: Effects of AI on the value—positively and negatively—of SaaS and other tech businesses.Acquisition Funding Options: Various non-cash funding strategies like seller financing and asset-based lending.Merging Company Cultures: Approaches to blending organizations post-acquisition for the best results.Exit Planning & Valuation Drivers: Preparing for a sale, maximizing business value, and focusing on profits over revenue.And much, much more...
If you're thinking about selling your online business, there's one part of the process that can make or break your deal: due diligence. Many sellers underestimate how important it is, and how much control they actually have over the process. In this week's podcast episode, Greg sits down with Ahmed Raza, founder of Rapid Diligence, to unpack the realities of due diligence and how sellers can prepare to maximize their exit. Ahmed starts by breaking down what due diligence really is and the steps sellers should take long before they go to market. He explains which diligence requests sellers can push back on, and the most common diligence myths and misconceptions. Ahmed shares how buyer habits have evolved over the past few years and how, in some cases, due diligence can actually help sellers negotiate a higher sale price. We also dive into due diligence success rates, negotiation strategies when diligence turns tricky, and the typical timeline sellers should expect as their business works its way through the due diligence process. If you're planning an exit, this episode will help you avoid costly surprises, protect your leverage, and position your business for a smoother, more profitable sale. Topics Discussed in this episode: What is due diligence, and how sellers should prepare for it (03:53) How due diligence changes over different business models (11:16) Analyzing key man risk and team diligence (17:33) Due diligence requests that sellers can push back on (26:14) Biggest due diligence myths and misconceptions (29:17) How buyer habits have changed over the last few years (34:26) When due diligence can help you sell your business for more (39:08) Due diligence success rates (41:50) How to negotiate better deals and work around due diligence issues (46:07) How long the due diligence process takes on average (49:21) Mentions: Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Subscribe to our newsletter Rapid Diligence Sit back, grab a coffee, and get the insider's perspective on what really happens during due diligence.
In this episode, Avanish and Umesh discuss:Uniphore's founding story in 2008 and evolution from conversational AI applications to an end-to-end Business AI Cloud platform serving 2,000+ customers including Fortune 500 enterprisesThe pivotal moment when two of Uniphore's largest customers (10% of revenue) warned their contracts might expire unless Uniphore opened up their platform for customer-built AI agentsHow platform necessity emerged from scale—running out of data scientists to manually fine-tune models for each customer led to building automated platform toolingThe "open-heart surgery" transformation: shifting from selling business outcomes to line-of-business buyers to serving CIOs and developers, requiring wholesale DNA changes across engineering, product, sales, and marketingWhy platform and ecosystem strategies are inseparable: "A platform is really not a platform until other people are building things on it"The M&A strategy for platform companies: narrower aperture requiring 100% architectural alignment, but instant unlocks when acquisitions fit the single-codebase platform architectureThree frameworks for platform success: maintain paranoia about whether you're a feature/product/company, surround yourself with "system thinkers," and stay intensely close to customersThe "five-by-five" metric for measuring platform adoption: five large enterprises and five GSIs using the platform as their weekly "factory" for fine-tuning models and building agents, requiring simplified user experience for non-technical business users Host: Avanish SahaiAvanish Sahai is a Tidemark Fellow and served as a Board Member of Hubspot from 2018 to 2023; he currently serves on the boards of Birdie.ai, Flywl.com and Meta.com.br as well as a few non-profits and educational boards. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow. From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase. Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early to mid-stage startups in Silicon Valley. About UmeshUmesh Sachdev is the CEO and Co-founder of Uniphore, one of the largest AI-native, multimodal enterprise-class SaaS companies in the world. Sparked by his vision and focus to use AI technology to bridge the gap between humans and machines, today Umesh is recognized as an enterprise AI pioneer, bringing knowledge AI, generative AI and emotion AI into a single platform, allowing customers to harness AI's powerful capabilities across voice, video and text-based applications. Known for his grit as a leader, his passion for customers and his deep understanding of technology, he is called upon to guide some of the world's largest brands through their digital transformation. Umesh's strong portfolio of patents serves as a testament to his innovative thinking and commitment to advancing AI technology.As an international business leader, Umesh has been recognized with many awards including ‘40 under 40' Bright Young Business Leaders in the Economic Times, ‘Next Generation Leader' by Time Magazine, and previously, as an ‘Innovator Under 35' by MIT Tech Review. Umesh is an alumnus of Jaypee Institute of Information Technology and an accomplished speaker and highly sought-after presenter. About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale. Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years. Learn more at www.tidemarkcap.com.Follow our host, Avanish SahaiLearn more about Tidemark
Terry Ray is the Vice President of Product Strategy at Varonis. In this episode, he joins host Paul John Spaulding to discuss database security, including defense against modern cyber threats, risks associated with over-permissioned users and applications, and more. This episode is brought to you by Varonis, whose AI-powered data security platform secures your data at scale – across IaaS, SaaS, and hybrid cloud environments. To learn more about our sponsor, visit https://www.Varonis.com.
In this episode of the Payments Podcast, Owen McDonald speaks with Amrita Ghanekar, Senior Director at BNY Treasury Services, about the forces driving payments modernization. From SaaS as a strategic enabler to the rise of data-sharing ecosystems and real-time architectures, Amrita shares how banks can unlock agility, personalization, and resilience. Learn how global trends influence innovation and why the future of banking lies in contextual intelligence and customer-centricity.
This week on SaaS Fuel, Jeff Mains dives into radical innovation at the intersection of technology, storytelling, and human impact. Guest Sean Schroeder, exited founder and product strategist, unpacks his journey from digital content platforms to autism therapy and AI-powered brand storytelling. The episode covers Happy Ladders' parent-led autism therapy model, the philosophy behind Reventure Labs' unorthodox venture studio, and the technical artistry fueling Story Cycle Genie—a collective intelligence platform powering authentic brand narratives. If you've ever wondered how SaaS can drive real transformation or how founders can operationalize their own unique “vibe” into assets that scale, this episode delivers actionable insight with heart.Key Takeaways00:00 "Parent-Led Autism Therapy Revolution"04:51 From Content to Autism App09:40 Origin of Our Venture Studio10:31 Audience-Centric Investment Partnerships13:21 Balancing SaaS and Services Tensions19:14 "Off Standards, Off Results"20:24 Streamlined Founder Insight Extraction23:33 Deep Dive into Audience Archetypes27:40 Prioritize Planning Over Execution32:36 Extracting Founder Knowledge33:46 Pre-Investment Business Idea Testing38:24 "Governance for Consistent Conditions"40:08 Seamless Brand Story Coordination43:58 Data Utilization: Next Steps47:25 "Integrating Technical Specs and White Papers"51:18 Recruitment and Innovation InsightsTweetable Quotes“When you're working with AI, you're working at a more atomic level, validating what the genie is giving back—something you'll rarely get in a room just tossing ideas.” — Sean Schroeder“The therapist may only be there for hours, but parents are with their children 24/7. Empowering them turns everyday moments into therapy.” — Sean Schroeder“Founders move quick. Our job is to extract their embedded business intelligence—their real story—without months of ‘brand exercises.'” — Sean Schroeder“StoryCycle Genie lets you build your brand narrative with authentic inputs, not by borrowing someone else's metaphor but by owning your vibe.” — Sean Schroeder“If you're off just 2 degrees at the start, by the time your marketing or messaging hits the world, you'll be a foot away from where you want to be.” — Jeff Mains“Sometimes starting without a rigid plan is freeing—some of the best frameworks are discovered through building, intuition, and iteration.” — Sean SchroederSaaS Leadership LessonsEmpower the Stakeholders Closest to the Problem:Happy Ladders proves that empowering parents—rather than outside experts—can yield faster and more sustainable developmental progress in children.Lead with User-Centric Simplicity:Transform complex frameworks (therapy or branding) into practical, actionable routines that non-experts can implement.Technical Capital is as Valuable as Financial:In the modern venture landscape, providing technical expertise and capabilities can catalyze new ventures more effectively than just cash.Operationalize Authenticity:Authentic storytelling isn't found in vague abstraction but in pulling out and refining the founder's real-world beliefs and experiences.Build Ecosystems, Not Just Assets:A truly scalable brand is underpinned by systems, connected content, and iterative learning, not just standalone artifacts.Adopt a Test-and-Learn Mindset:Start with one asset, test hypotheses quickly (even monetization), and be unafraid to adjust based on feedback and new insightsGuest...
I am joined by Melanie Kruger, one of the best people leaders that I ever had the chance to work with. She has deep understanding of helping to scale Salesforce ISVs of all sizes. She actually found her way into the Salesforce ecosystem via networking between her husband and J Manning, bringing her to the Head of People at Conga.I got to work with Melanie twice at Conga and TaskRay and was so impressed with how she helped set culture and nurture culture so the companies could grow. Melanie shares that when she joined Conga, lots of people were generalists - Conga had a number of Business Analysts that did everything customer facing - Sales, CS, and Support. This can be a really good model of ISVs early on, but eventually specialization is required. Something similar happened at TaskRay and one of their BAs was Jon Barlow who is now a top tier enterprise AE in the ecosystem.We talk about culture and how it shifts over time, sharing her experience with Red Canary. We explore hiring pitfalls for early-stage ISVs and the importance of job descriptions. We go deep on this topic because it is so, so important to align expectations and help secure top talent as well as touching on some creative perk ideas for employees, like “two weeks to infinity”.It was a lovely conversation that blended business lessons and life lessons. This episode is brought to you by Tequity Advisors . Tequity Advisors is a global sell-side M&A advisory firm with core expertise in SaaS and ISVs, Salesforce, ServiceNow, SAP, Microsoft, all things Data and AI, and the hyper scaler MSP cloud ecosystems with a focus on the Salesforce ecosystem and beyond!
Topics covered in this episode: * PostgreSQL 18 Released* * Testing is better than DSA (Data Structures and Algorithms)* * Pyrefly in Cursor/PyCharm/VSCode/etc* * Playwright & pytest techniques that bring me joy* Extras Joke Watch on YouTube About the show Sponsored by us! Support our work through: Our courses at Talk Python Training The Complete pytest Course Patreon Supporters Connect with the hosts Michael: @mkennedy@fosstodon.org / @mkennedy.codes (bsky) Brian: @brianokken@fosstodon.org / @brianokken.bsky.social Show: @pythonbytes@fosstodon.org / @pythonbytes.fm (bsky) Join us on YouTube at pythonbytes.fm/live to be part of the audience. Usually Monday at 10am PT. Older video versions available there too. Finally, if you want an artisanal, hand-crafted digest of every week of the show notes in email form? Add your name and email to our friends of the show list, we'll never share it. Michael #1: PostgreSQL 18 Released PostgreSQL 18 is out (Sep 25, 2025) with a focus on faster text handling, async I/O, and easier upgrades. New async I/O subsystem speeds sequential scans, bitmap heap scans, and vacuum by issuing concurrent reads instead of blocking on each request. Major-version upgrades are smoother: pg_upgrade retains planner stats, adds parallel checks via -jobs, and supports faster cutovers with -swap. Smarter query performance lands with skip scans on multicolumn B-tree indexes, better OR optimization, incremental-sort merge joins, and parallel GIN index builds. Dev quality-of-life: virtual generated columns enabled by default, a uuidv7() generator for time-ordered IDs, and RETURNING can expose both OLD and NEW. Security gets an upgrade with native OAuth 2.0 authentication; MD5 password auth is deprecated and TLS controls expand. Text operations get a boost via the new PG_UNICODE_FAST collation, faster upper/lower, a casefold() helper, and clearer collation behavior for LIKE/FTS. Brian #2: Testing is better than DSA (Data Structures and Algorithms) Ned Batchelder If you need to grind through DSA problems to get your first job, then of course, do that, but if you want to prepare yourself for a career, and also stand out in job interviews, learn how to write tests. Testing is a skill you'll use constantly, will make you stand out in job interviews, and isn't taught well in school (usually). Testing code well is not obvious. It's a puzzle and a problem to solve. It gives you confidence and helps you write better code. Applies everywhere, at all levels. Notes from Brian Most devs suck at testing, so being good at it helps you stand out very quickly. Thinking about a system and how to test it often very quickly shines a spotlight on problem areas, parts with not enough specification, and fuzzy requirements. This is a good thing, and bringing up these topics helps you to become a super valuable team member. High level tests need to be understood by key engineers on a project. Even if tons of the code is AI generated. Even if many of the tests are, the people understanding the requirements and the high level tests are quite valuable. Michael #3: Pyrefly in Cursor/PyCharm/VSCode/etc Install the VSCode/Cursor extension or PyCharm plugin, see https://pyrefly.org/en/docs/IDE/ Brian spoke about Pyrefly in #433: Dev in the Arena I've subsequently had the team on Talk Python: #523: Pyrefly: Fast, IDE-friendly typing for Python (podcast version coming in a few weeks, see video for now.) My experience has been Pyrefly changes the feel of the editor, give it a try. But disable the regular language server extension. Brian #4: Playwright & pytest techniques that bring me joy Tim Shilling “I've been working with playwright more often to do end to end tests. As a project grows to do more with HTMX and Alpine in the markup, there's less unit and integration test coverage and a greater need for end to end tests.” Tim covers some cool E2E techniques Open new pages / tabs to be tested Using a pytest marker to identify playwright tests Using a pytest marker in place of fixtures Using page.pause() and Playwright's debugging tool Using assert_axe_violations to prevent accessibility regressions Using page.expect_response() to confirm a background request occurred From Brian Again, with more and more lower level code being generated, and many unit tests being generated (shakes head in sadness), there's an increased need for high level tests. Don't forget API tests, obviously, but if there's a web interface, it's gotta be tested. Especially if the primary user experience is the web interface, building your Playwright testing chops helps you stand out and let's you test a whole lot of your system with not very many tests. Extras Brian: Big O - By Sam Who Yes, take Ned's advice and don't focus so much on DSA, focus also on learning to test. However, one topic you should be comfortable with in algortithm-land is Big O, at least enough to have a gut feel for it. And this article is really good enough for most people. Great graphics, demos, visuals. As usual, great content from Sam Who, and a must read for all serious devs. Python 3.14.0rc3 has been available since Sept 18. Python 3.14.0 final scheduled for Oct 7 Django 6.0 alpha 1 released Django 6.0 final scheduled for Dec 3 Python Test Static hosting update Some interesting discussions around setting up my own server, but this seems like it might be yak shaving procrastination research when I really should be writing or coding. So I'm holding off until I get some writing projects and a couple SaaS projects further along. Joke: Always be backing up
Bridging the Gap: How Snow Leopard AI Empowers Enterprises with Real-Time Data for AI AgentsIn today's fast-paced business world, the ability to connect AI agents to real-time, operational data is crucial for decision-making and efficiency. In a recent episode, host Josh Elledge interviewed Deepti Srivastava, Founder and CEO of Snow Leopard AI, to discuss how enterprises can leverage AI agents effectively while ensuring access to accurate, actionable data. Deepti shares practical guidance for integrating AI, overcoming technical challenges, and maximizing the value of AI-driven workflowsThe Role of Real-Time Data in AI Agent SuccessAI agents are transforming how businesses operate, but their effectiveness hinges on real-time, accurate data. Deepti explains that AI is only as strong as the data it consumes, and fragmented or outdated data can lead to poor outcomes. Enterprises face challenges integrating AI into existing infrastructures, bridging gaps between AI teams and operational systems, and maintaining data security and freshness.Snow Leopard AI provides a platform that abstracts these infrastructure complexities, allowing AI teams to focus on business logic instead of plumbing. By connecting AI agents directly to operational data sources—ranging from SQL databases to SaaS APIs—companies can automate workflows, improve decision-making, and unlock insights that were previously siloed.For organizations beginning their AI journey, Deepti recommends starting with high-impact, low-risk use cases such as customer support, internal knowledge agents, or finance operations. Once proven, the deployment can expand to more complex workflows, leveraging both structured and unstructured data to maximize AI's value.About Deepti SrivastavaDeepti Srivastava is the Founder and CEO of Snow Leopard AI and a seasoned expert in AI infrastructure. She draws on her experience at Google and Oracle to help enterprises connect generative AI agents with real-time business data, enabling faster, more accurate decisions across industries.About Snow Leopard AISnow Leopard AI provides a platform that bridges AI agents with operational enterprise data, simplifying integration, ensuring security, and supporting scalable AI deployment. The platform empowers businesses to automate workflows, improve decision-making, and harness AI across finance, healthcare, SaaS, and legal sectors.Links Mentioned in this EpisodeWebsite: snowleopard.aiLinkedIn: Deepti SrivastavaKey Episode HighlightsUnderstanding the critical role of real-time, operational data for AI agentsOvercoming enterprise integration challenges and infrastructure gapsPractical steps for deploying AI agents across customer support, finance, and internal systemsLeveraging unstructured data for multimodal AI applicationsExpert recommendations for governance, data quality, and phased adoptionConclusionIntegrating AI agents with real-time enterprise data is no longer optional—it's essential for business agility and competitive advantage. Deepti Srivastava's insights and Snow Leopard AI's platform provide a roadmap for enterprises to connect AI effectively, automate complex workflows, and unlock new value from existing systems.
INTELLIGEMSIntelligems brings A/B testing to business decisions beyond copy and design. Test your pricing, shipping charges, free shipping thresholds, offers, SaaS tools, and more by clicking here: https://bit.ly/42DcmFl. Get 20% off the first 3 months with code FARIS20.RICHPANELCut your support costs by 30% and reduce tickets by 30%—guaranteed—with Richpanel's AI-first Customer Service Platform that will reduce costs, improve agent productivity & delight customers at http://www.richpanel.com/partners/ajf?utm_source=spotify//Sean Agatep is the cofounder and COO of Vincero, an 8-figure men's accessories brand, and Tidal, a global staffing agency connecting you with great global talent. Learn more about Vincero at http://vincerocollective.com/.//Most founders source from China, but very few have lived inside the supply chain for five years. In this episode, Sean Agatep from Vincero Collective shares how that experience gave him and his partners a deep advantage in manufacturing, supplier relationships, and building a profitable eCommerce brand.You'll learn how Vincero grew from a Kickstarter project into an eight-figure accessories business by mastering supply chain complexity, negotiating with dozens of suppliers, and building redundancy that most operators ignore. Sean explains how their time in China shaped decisions around product development, margins, and growth — and why Vincero chose stability and profitability over chasing hyper-growth.If you're an eCommerce operator facing margin pressure, struggling with supply chain inefficiencies, or deciding between scaling fast versus building sustainably, this conversation will give you frameworks and hard-earned lessons you won't find anywhere else.//CHAPTER TITLES:00:02:19 - What Is Vincero?00:03:36 - Approaching Growth In The Business00:06:56 - My Team Moved To China00:13:18 - Supplier Relationships00:19:17 - Does Supply Chain Differ Between Types of Products?00:26:21 - Stability = Peace of Mind00:29:22 - Introducing A New Product To Your Brand00:35:17 - Brief Dive Into A New Business For Sean00:41:45 - Acquisition Ambitions00:45:43 - What Approach To a HoldCo Is Sean Taking?//SUBSCRIBE TO MY CHANNEL FOR 2X/WEEKLY UPLOADS!//ADMISSIONGet the best media buying training on the Internet + a free coaching call with Common Thread Collective's media buyers when you sign up for ADmission here: https://www.youradmission.co/andrew-faris-podcast//FOLLOW UP WITH ANDREW X: https://x.com/andrewjfaris Email: podcast@ajfgrowth.comWork with Andrew: https://ajfgrowth.com
Episode 192 with Lindokuhle Shongwe, Project Leader at BCG and co-author of Africa Unleashed: Harnessing Africa's Critical Mineral Opportunity.Africa sits at the centre of the global energy transition. With vast reserves of cobalt, lithium, copper, platinum group metals and rare earths, the continent holds the minerals powering electric vehicles, clean energy, digital infrastructure and advanced manufacturing.In this episode, Lindokuhle Shongwe of BCG explains how Africa can turn its geological advantage into sovereign, sustainable and scalable growth. He unpacks the findings from the landmark BCG report Africa Unleashed, outlining why critical minerals matter, the continent's leverage in the global mineral race, and the bold choices African leaders must make in this decisive decade.What We Discuss With LindokuhleWhat critical minerals are and why they are central to the 21st century global economyAfrica's unique geological advantage in the global energy and industrial transitionHow the continent can move beyond raw mineral exports to industrial transformation and value chain developmentThree strategic levers to unlock Africa's potential including investment, regional collaboration and global alliancesCase studies from Namibia, Morocco, Rwanda, the DRC and Zambia showcasing best practices in policy, ESG and innovationThe socio economic opportunity including jobs, skills, infrastructure and inclusive growth if Africa captures more value locallyVerto CornerIn this week's Verto Corner, James Booth, Head of Revenue at Verto, explores Africa's fast growing digital economy and the payment challenges holding it back. He explains how businesses such as marketplaces, SaaS platforms and exporters are losing margins to foreign exchange pressures and slow settlements, and why tackling these bottlenecks could unlock the next wave of growth. James also looks at how scalable models can be built in volatile markets and why reducing payout fragmentation is central to driving revenues across the continent.Access the Strategy HandbookDid you miss my previous episode where I discuss The Roads We Never Build: Rethinking Access to Infrastructure Finance in Africa? Make sure to check it out!Connect with Terser:LinkedIn - Terser AdamuInstagram - unlockingafricaTwitter (X) - @TerserAdamuConnect with Lindokuhle:LinkedIn - Lindokuhle Shongwe and Boston Consulting Group (BCG)Discover how Verto's solutions can help you accept payments, manage expenses, and scale with ease here
Cybercrime is predicted to drain the world of $10.5 trillion annually by 2025, making it one of the greatest threats to modern business.Shikhil Sharma, co-founder & CEO of Astra Security, is building one of today's most trusted pentesting platforms. Just last year, Astra uncovered over 2 million vulnerabilities across customer systems, preventing more than $69 million in potential lossesShikhil shares why Astra was built as a product- and marketing-first company, how storytelling helped the brand connect with people by clearly showing its purpose and expertise and how founder–investor relationships are built on conviction and trust. He breaks down why pricing transparency is no longer optional for B2B companies and how trust is emerging as the true currency of go-to-market. We discuss what it takes to build a SaaS company in today's AI-first world, from raising leaner rounds and running with smaller teams to creating products that customers love from day zero. Beyond the playbooks, this is a conversation about building durable companies and the mindset that drives Shikhil as a founder: success isn't bought, it's rented, and the rent is due every day.0:00 — Trailer0:56 — Early college days that led to a startup5:00 — AI could cut startup costs and team size by 80%8:43 — Why seed rounds should be under $500K11:45 — Marketing can beat sales in early-stage SaaS16:07 — Is Google search under threat from consumer AI?20:23 — Why B2B startups must display pricing transparently25:41 — What VCs lend founders beyond capital?28:36 — How 42 CIOs backed Atomicwork30:58 — Replace GTM with COT- currency of trust33:34 — Why 20-year SaaS playbooks no longer works35:37 — How AI is changing cybersecurity41:38 — How the founders first met in college46:33 — Are “hard startups” actually easier to build?51:50 — Neon X Astra Security-------------India's talent has built the world's tech—now it's time to lead it.This mission goes beyond startups. It's about shifting the center of gravity in global tech to include the brilliance rising from India.What is Neon Fund?We invest in seed and early-stage founders from India and the diaspora building world-class Enterprise AI companies. We bring capital, conviction, and a community that's done it before.Subscribe for real founder stories, investor perspectives, economist breakdowns, and a behind-the-scenes look at how we're doing it all at Neon.-------------Check us out on:Website: https://neon.fund/Instagram: https://www.instagram.com/theneonshoww/LinkedIn: https://www.linkedin.com/company/beneon/Twitter: https://x.com/TheNeonShowwConnect with Siddhartha on:LinkedIn: https://www.linkedin.com/in/siddharthaahluwalia/Twitter: https://x.com/siddharthaa7-------------This video is for informational purposes only. The views expressed are those of the individuals quoted and do not constitute professional advice.Send us a text
In this episode, Nataraj welcomes Matt Martin, CEO of Clockwise, to explore the science of smart scheduling. Discover how Clockwise uses AI to optimize calendars, reduce meeting overload, and create more focused work time. Matt shares insights on balancing collaboration with individual productivity, the impact of remote work on meeting culture, and the future of AI-powered time management. Learn actionable strategies to transform your workday and boost your team's efficiency. Why care? Because reclaiming your time is the first step to achieving your goals.### What you'll learn- Implement AI-driven tools to analyze and optimize your schedule for peak productivity.- Balance maker and manager schedules to accommodate different work styles within your team.- Identify and eliminate unnecessary meetings to free up valuable time for focused work.- Leverage asynchronous communication methods to reduce the reliance on synchronous meetings.- Understand the impact of remote work on meeting culture and adapt your strategies accordingly.- Measure the ROI of productivity tools to ensure they are contributing to your bottom line.- Explore the potential of AI agents to automate scheduling and optimize workflows.- Discover the importance of memory and context in AI assistants for the workplace.### About the Guest and Host:Guest Name: Matt Martin, CEO of Clockwise, helping individuals and teams create smarter schedules with AI.Connect with Guest:→ LinkedIn: https://www.linkedin.com/in/voxmatt/→ Website: https://www.getclockwise.com/Nataraj: Host of the Startup Project podcast, Senior PM at Azure & Investor.→ LinkedIn: https://www.linkedin.com/in/natarajsindam/→ Twitter: https://x.com/natarajsindam→ Substack: https://startupproject.substack.com/### In this episode, we cover(00:01) Introduction to Matt Martin and Clockwise(00:58) What is Clockwise and how customers use it(02:19) Optimizing meetings in organizations(02:56) Maker Schedule versus Manager Schedule(05:38) Trends in non-scheduled meetings(07:33) The shift in adopting new SaaS products(08:43) Impact of zero interest rate environment on SaaS buying(11:32) AI agents and their promises(12:49) Measuring efficiency gains with AI tools(14:14) Outcome-based pricing models(17:46) How Clockwise leverages AI in its product(20:51) MCP vs APIs(22:26) The trend of half-baked tools(24:54) Rethinking fundamental apps with AI(26:56) Adding AI features on current products(29:03) Power of products like Zapier and Enneken with AI(33:08) Categories of AI companies that are likely to succeed(36:49) AI assistant for your workplace(39:26) User interface(46:01) How to discover Matt and ClockwiseDon't forget to subscribe and leave us a review/comment on YouTube Apple Spotify or wherever you listen to podcasts.#Clockwise #AIScheduling #CalendarOptimization #ProductivityTips #TimeManagement #MeetingStrategy #RemoteWork #HybridWork #AITools #SaaS #Entrepreneurship #StartupProject #NatarajSindam #Podcast #TechInnovation #WorkflowAutomation #ArtificialIntelligence #ProductivityHacks #MattMartin
Bhaskar Roy, Chief of AI Products and Solutions at Workato, breaks down the fundamental shift from app-centric thinking to agent-first architecture. This conversation cuts through the AI hype to reveal how enterprises are moving beyond simple content generation to deploy agents at the core of business processes—from quote-to-cash workflows to IT helpdesk operations. Roy reveals the critical gap between low-agency experimentation and high-value automation, outlines the governance frameworks required for autonomous agents, and explains why getting hands-on is the only way to separate signal from noise in the agentic era.Key Takeaways1. The Agency Gap: Most Companies Are Stuck in Low-Value TerritoryGartner research shows most companies remain in low-agency activities like content creation and email writing, while maximum ROI comes from agents executing core processes like order-to-cash and supply chain managementSaaS is deterministic and requires months for customization, while agents adapt and execute in real-timeThe transformation eliminates bottlenecks where process experts depend on developers for integrations2. Purpose-Specific Agents with Enterprise Skills Beat General-Purpose ApproachesAgents must be narrowly focused with defined skills—finance agents restricted to finance users, each agent limited to relevant capabilities onlyGovernance controls agent-to-agent collaboration, with supervisor agents coordinating and ensuring complianceAgent authentication ensures agents respect user permissions—only updating data the individual user can access3. App Events and Enterprise Acumen Enable Proactive IntelligenceAgents listen to events across systems—new hires, leads, tickets—then reason, contextualize, and take autonomous actionEnterprise acumen monitors KPIs continuously and proactively recommends actions as metrics fluctuateThe shift from reactive to proactive requires human-in-the-loop now, but full autonomy approaches rapidly4. The Mindset Shift: From App-Centric to Agent-First ThinkingStop thinking about which app to use—start asking which agent can handle core business processes betterWhen agents become core to business, reliability matters—platforms must provide innovation with enterprise-grade trustReading about AI isn't learning—build agents, test them, discover what's real versus hypeChapters:00:00 - Introduction00:46 - Journey at Workato: From Integration to Intelligent Agents03:40 - The Evolution from SaaS to Agentic Workflows07:51 - Best-of-Breed Apps Creating Data Silos and Integration Challenges10:54 - Employee Productivity Gains Through Unified Agent Interfaces13:20 - The Agency Gap: Low-Value vs. Core Business Process Automation17:32 - Real-World Agent Deployments: Quote-to-Cash and IT Helpdesk20:12 - Proactive vs. Reactive Agents: Where Does Automation Stop?24:42 - Trust, Governance, and Control in Autonomous Agent Systems28:42 - Preparing for the Apps-to-Agents Transition33:04 - Lightning Round: Getting Hands-On to Shorten Learning CurvesVisit our website - https://saassessions.com/Connect with me on LinkedIn - https://www.linkedin.com/in/sunilneurgaonkar/
Fifty customers, fifty metrics—too many for a two-person team. Today we boil micro-SaaS analytics down to the three numbers that actually move the needle. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.
Welcome to this classic episode. Classics are my favorite episodes from the past 10 years, published once a month. These are N of 1 conversations with N of 1 people. This Business Breakdowns on Rolex is a long-time stand out. The founder and executive chairman of Hodinkee, Ben Clymer, was the perfect person to take us through the ins and outs of this legendary brand. For the full show notes, transcript, and links to the best content to learn more, check out the episode page here. ----- This episode is brought to you by WorkOS. WorkOS is a developer platform that enables SaaS companies to quickly add enterprise features to their applications. With a single API, developers can implement essential enterprise capabilities that typically require months of engineering work. By handling the complex infrastructure of enterprise features, WorkOS allows developers to focus on their core product while meeting the security and compliance requirements of Fortune 500 companies. Visit WorkOS. ----- Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit joincolossus.com/episodes. Editing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes (00:00:00) Welcome to Business Breakdowns (00:03:01) His favorite Rolex watch ever (00:04:24) What makes the Rolex Daytona such a special watch (00:07:19) The job-to-be-done for high-end watches beyond just telling them the time (00:12:18) The strategy behind marketing luxury products: The Luxury Strategy (00:14:34) An overview of the Rolex business (00:19:38) The history of Rolex (00:38:45) Their genius in marketing and distribution (00:41:55) How they make decisions and what others can learn from them (00:47:14) The financials of Rolex and other luxury watch brands (00:49:02) Most important business lessons others can learn from Rolex (00:52:54) Other luxury brands worth studying (00:57:26) Negative lessons gleaned from Rolex
Ever wonder how founders are actually using AI in their businesses—and in their lives—without getting lost in the hype? In this episode, I'm joined by Adam Callinan, founder of Pentane, to talk about how he's thinking differently about AI, growth, and performance in both business and life. Listen in as we dig into how AI is changing the SaaS founder experience, how to approach Q4 ad strategy rationally, and how to identify the invisible relationships in your marketing data. Plus, Adam shares what it's like working with a coach, how that's shaping his performance, and how he's balancing AI usage with well-being. You can find show notes and more information by clicking here: https://tinyurl.com/2s6uxvrw Interested in our Private Community for 7-Figure Store Owners? Learn more here. Want to hear about new episodes and eCommerce news round-ups? Subscribe via email.