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Are you searching for a business coach who promises to have you fully booked in weeks? Dr Brooklyn Storme, one of Australia's leading business coaches for women in private practice, reveals why results guarantees are a major red flag and what actually creates sustainable practice growth. In this truth-telling episode, Brooklyn unpacks the ROI rule every counsellor, psychologist and social worker needs to understand before investing in business coaching for their private practice. Learn why the 90-day marketing reality check matters more than quick fixes, and discover what separates practitioners who thrive from those who don't. Brooklyn shares the critical differences between coaching, mentoring and consulting and why understanding this distinction determines your success. If you're tired of chasing strategies that sound good but fail in the real world, this episode delivers the honest guidance you need. Perfect for women mental health practitioners ready to build profitable practices with time freedom and financial security.
If a client pushes back on your price or process, that's not a negotiation, it's information. Tyler breaks down how to use that pushback to screen leads faster, protect your time, and land clients who actually want how you run jobs. Show Notes:00:00 Pushback is the filter 09:18 Rebuilding the intake 11:15 Overdelivering broke the model 14:10 Chase the 5% leads 17:27 Systems fit beats budget 21:56 "How'd you hear about me?" 24:56 The tattoo test 34:34 Consulting, newsletter, wrap Video Version:https://youtu.be/ikVuoY5P7-E Partners: Harnish Workwear Use code H1025 and get 10% off their H-label gear The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts: Nick Schiffer Tyler Grace Podcast Produced By: Motif Media
Stacey discusses practical strategies for identifying and leveraging hidden profits, the importance of resourcefulness, and the value of strategic upselling. Stacey also delves into her work with AI in business coaching, the significance of offering premium packages, and methods to reconnect with past clients. Stacey Hylen is an internationally recognized Business Growth Strategist, speaker, and certified AI consultant. She helps established entrepreneurs uncover hidden profits and add a zero to their revenue — without the hustle. A former VP of Consulting for Tony Robbins and Chet Holmes' Business Mastery Program, Stacey has spent over 20 years helping 6- to 8-figure entrepreneurs grow faster, optimize smarter, and build businesses that align with the life they want to live.
What if every conversation you have is already spiritual, and the real issue is whether you know how to engage it?In today's episode, Kris and Ken unpack what it means to have innovative spiritual conversations that are natural, Spirit-led, and rooted in real life. Moving beyond canned approaches and religious jargon, they explore how Jesus modeled conversations that entered people's life stories, listened deeply, and introduced truth at just the right moment.You'll hear a practical framework for understanding the different levels of spiritual conversations, why “faith comes by hearing” is not limited to pulpits or Bible studies, and how milk and meat really work in discipleship. This episode challenges leaders and everyday believers alike to stop forcing conversations and start discerning them, learning how to make the gospel understandable, accessible, and compelling within the context of real human experience.If you want to grow in discernment, disciplability, and everyday spiritual influence, this conversation is for you.
Send us a textThe most honest leadership lessons rarely come from a boardroom—they happen in the kitchen, the carpool line, and the sideline before a fourth-grade basketball tryout. Casey sits down with Andy Hutsell to explore how a dad builds a resilient home through faith, kindness, and unapologetic intentionality. From the joyful chaos of an open-concept house to the quiet courage required to navigate KBG syndrome, Andy shares the hard-won habits that keep his family connected: pause before you preach, celebrate effort as much as outcomes, and repair quickly when you get it wrong.We trace Andy's journey from failing out of college to rebuilding his identity with grit on a Texas farm, then channeling that growth into a meaningful career in staffing and leadership at Randstad Digital. He explains why permanent placement is about more than a paycheck—how career matching, culture fit, and long-term stability can transform people's lives. Along the way, we talk about the power of apology, catching survival mode before it hijacks your evenings, and why consistent presence beats perfect plans.You'll hear practical insights on parenting through rare medical uncertainty, modeling real faith without performance, and raising kids who default to kindness even when life gets loud. It's a conversation for anyone who wants to lead at home with more grace and less guilt, and to carry that same clarity into work. If you're craving a playbook built on humility, humor, and hope, you'll find it here.If this conversation resonates, follow the show, share it with a friend who needs it, and leave a rating or review so more dads can find us. Your support helps grow this community of leaders at home and at work.Support the showPlease don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!
Something New! For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP237 In episode 237, Coffey and DeDe Church discuss recent news items about how shifting economic conditions, technology, and leadership gaps are reshaping the employment landscape. They discuss the realities of a “low-hire, low-fire” labor market; dehumanizing hiring processes and AI-driven recruiting tools; challenges facing early-career workers and liberal arts graduates; emerging roles created by artificial intelligence; the growing importance of soft skills like problem solving and communication; workforce restructuring, layoffs, and job hugging; employee disengagement and the great detachment; why strong frontline workers often struggle as supervisors; the risks of promoting without leadership training; transparency, feedback, and promotion decisions; and how kindness, accountability, and continuous feedback drive engagement. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. Media mentioned in this podcast: From AI bubble fears to the job market's ‘Great Freeze': Economists answer your biggest questions about 2026 Private-Sector Hiring Turned Positive in December After November Losses Private Hiring Sank in November, ADP Says US Bureau of Labor Statistics Occupational Outlook Handbook: Fastest Growing Occupations The 2026 Job Market Outlook: Where the Jobs Are Economists Are Studying the Slowing Job Market—and Feeling It Themselves When Good Frontline Workers Make Bad Supervisors Is Your Leadership Style Too Nice? The Friendship Recession: The Lost Art of Connecting Use Situation-Behavior-Impact (SBI)™ to Understand Intent About our Guest: DeDe Church is an attorney, employee relations counselor, workplace and University investigator, and nationally recognized trainer with more than 30 years of experience. She has trained thousands of employees and managers on how to create a productive, respectful culture for clients ranging from Fortune 50 companies to her favorite local pizza shop. Known for her humor and practicality, DeDe is often invited and then re-invited to deliver her high-energy workshops at distinguished conferences and to create videos for employee onboarding and annual training. As an expert investigator, DeDe relies upon a depth of knowledge to find the facts without causing unnecessary disturbances. Witnesses often say they feel at ease when talking with her because of her approachable nature. In addition, DeDe is often retained to review investigation procedures and to train in-house HR and University professionals on investigation best practices. In recognition of her skills, DeDe has been retained to testify as an expert witness in employment cases more than 20 times by organizations including Uber, BP, and MD Anderson Cancer Center. DeDe is a former Senior Assistant Attorney General for the State of Texas in the Civil Rights/General Litigation Division. During almost seven years there, she advised dozens of state agencies on the proper response to employee complaints, represented the State in over 30 trials involving discrimination in the workplace, and successfully argued before the Fifth Circuit Court of Appeals and the Texas Supreme Court. DeDe received the prestigious Presidential Citation from the President of the Texas State Bar in recognition of outstanding service to the citizens of Texas. Her Bachelor of Arts degree is from Louisiana State University, magna cum laude, and she received a Doctorate of Jurisprudence with Honors from the University of North Carolina School of Law in Chapel Hill, North Carolina. DeDe Church can be reached at www.dedechurch.com https://www.linkedin.com/in/dede-wilburn-church-a71b748/ About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been rec...
In this first Reflections of Season 6, Stephanie Fortunato looks back on the curatorial choices that shaped our 2025 season. Reflecting on a year that deliberately centred women and non-binary leaders, she considers what the data on gender inequality tells us, why progress cannot be taken for granted, and how storytelling can help expand our collective imagination of leadership, belonging, and cultural power.External references:The Reykjavík Index for Leadership: background and latest findings for the index referenced in the episode, measuring perceptions of women's suitability for leadership across 23 sectors (including generational differences).Ruth Bader Ginsburg on “When there are nine”: Clip/source for the quote Stephanie references about representation on the US Supreme Court.About our ContributorStephanie Fortunato is Director of Special Projects of the Global Cultural Districts Network. Her expertise sits at the intersection of cultural planning and urban development, collaborating with local communities on creating policies and partnerships to strengthen neighbourhoods and transform public spaces. +
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302 / We're talking about the power of tropes in storytelling with Jennifer Hilt, uncovering why elements like scars, secrets, and shame drive compelling mysteries and thrillers—and how they show up in every genre. Jennifer shared insights from her Trope Thesaurus series, and both guests revealed how understanding and leveraging tropes isn't just a writing shortcut—it's a way to deepen character, amp up conflict, and even supercharge your marketing.Tips for handling co-writing and collaborationBreaking down “scars and secrets” as trope superstarsHow to make the tropes unique and memorable to your storyUsing tropes to analyze popular media with examples from Severance, The Housemade, and JustifiedThe storybeats of tropesPlus we brainstorm a story with the armenia trope
Send us a textIf I had to break into consulting again today — starting from a clean slate — this is exactly how I'd do it.In this episode of Consulting Unpacked, Jenny Rae walks through the step-by-step strategy she would use to maximize her odds.You'll learn:What to focus on first — and what most candidates waste time onHow to build real confidence for interviews (not just “prep”)The mindset shift that separates 80% outcomes from real offersThis is the playbook for candidates who don't want to almost break in — they want to win.Additional Resources:Create a free profile + access the Job Board (1K+ jobs)Get the free Case Prep Plan (step-by-step guide to win case interviews)Get full prep support with Black BeltPartner Links:Learn more about NordStellar's Threat Exposure Management Program; unlock 10% off with code SIMPLIFIED-10Connect With Management Consulted Schedule free 15min consultation with the MC Team. Watch the video version of the podcast on YouTube! Follow us on LinkedIn, Instagram, and TikTok for the latest updates and industry insights! Join an upcoming live event - case interviews demos, expert panels, and more. Email us (team@managementconsulted.com) with questions or feedback.
Ever feel like you're doing everything right with email… but your open rates are stuck and sales feel inconsistent? Like your messages just aren't landing where they should? In this episode, I sit down with email deliverability expert Troy to break down what's actually happening behind the scenes when you hit send—and why most marketers are unknowingly training inbox providers to ignore them. We unpack the biggest mistakes killing email performance: sending too infrequently, neglecting list hygiene, falling into spam traps, and assuming your ESP is handling deliverability for you. Troy explains why inbox placement requires ongoing maintenance—and how small backend fixes can lead to massive gains. You'll learn why sending more often can improve deliverability, how cleaning your list can revive inactive subscribers, and how businesses add 10–20 percentage points to open rates without changing their offers or copy. If email is a core revenue channel for your business, this conversation will change how you think about inboxing—and what it really takes to get your emails seen, opened, and acted on.
Betsy Brewer is a founding member of the USC Marshall School, Peter Arkley Risk Management Institute. She serves on the Nominating Committee and is past global president of the CPCU Society and of Independent Agents & Brokers of California-Los Angeles. For her service to the risk management and insurance industry, she received the California Ramsden-Sullivan Award. In this episode of In the Know, Chris Hampshire and Betsy discuss her experience as one of the first female leaders in the global CPCU Society, as well as a female leader in the risk management industry and the brokerage community, and a variety of other topics. Key Takeaways ● Betsy's career path began in the 1970s. ● Don't tell Betsy women don't get the CPCU designation. ● Significant changes in the brokerage market. ● Big wins in Betsy's leadership career. ● Impressive improvements for female leaders in the insurance industry. ● Key differences between males and females in any industry. ● Overcoming challenges that could have set Betsy back. ● Benefits of Betsy's CPCU designation. ● Lessons and skills learned as the CPCU global president. ● Deciding to move to a new agency. ● Selling on the brokerage side. ● Betsy's message to anyone considering a career in the insurance industry. ● Consulting, contracting, and training after retirement. ● A five-year look to the future of the industry. ● Betsy's advice to her early career self. In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then. To learn more about the CPCU Society, its membership, and educational offerings, tools, and programs, please visit CPCUSociety.org. Follow the CPCU Society on social media: X (Twitter): @CPCUSociety Facebook: @CPCUSociety LinkedIn: @The Institutes CPCU Society Instagram: @the_cpcu_society Quotes ● "Don't tell me that women don't get the CPCU designation." ● "As a female leader in the industry, I see respect for my knowledge." ● "Males and females bring different motivations and talents to the table." ● "Nothing in this world moves without some kind of insurance." ● "I was brought onto the job because I knew all the people, and that's because of the CPCU Society."
For decades, medical device manufacturers in the US relied on 21 CFR 820 (QSR) — a system known for being procedural and checklist-oriented.But starting February 2nd, 2026, FDA will implement QMSR, changing not only the regulation structure but also the inspection philosophy.QMSR does not eliminate Part 820. Instead, FDA is amending it to incorporate ISO 13485:2016 by reference, bringing the US closer to the global quality language used across Europe, Canada, Japan, and beyond.Why FDA is doing thisFDA's move is driven by three key goals:Harmonization (reduce duplicated systems and audits)Modern quality thinking (move from “procedures” to “system effectiveness and risk”)Inspection efficiency (more end-to-end audits)What inspections may look like under QMSRInstead of jumping between SOPs, inspections may follow real flows like:Complaint → Risk Management → CAPA → Design Change → Supplier ImpactThe focus becomes traceability, consistency, and risk-based justification.What companies should do nowTo be QMSR-ready, companies should:Build an ISO 13485-style process mapMake risk visible everywhere, not only in product developmentImprove CAPA triage and effectiveness checksStrengthen design controls (especially software development & V&V)Train teams on the new “why/how” inspection styleWho is Monir El Azzouzi? Monir El Azzouzi is the founder and CEO of Easy Medical Device a Consulting firm that is supporting Medical Device manufacturers for any Quality and Regulatory affairs activities all over the world. Monir can help you to create your Quality Management System, Technical Documentation or he can also take care of your Clinical Evaluation, Clinical Investigation through his team or partners. Easy Medical Device can also become your Authorized Representative and Independent Importer Service provider for EU, UK and Switzerland. Monir has around 16 years of experience within the Medical Device industry working for small businesses and also big corporate companies. He has now supported around 100 clients to remain compliant on the market. His passion to the Medical Device filed pushed him to create educative contents like, blog, podcast, YouTube videos, LinkedIn Lives where he invites guests who are sharing educative information to his audience. Visit easymedicaldevice.com to know more.
Today's guest is Jeff Gage, Director of Consulting at Green Mountain Technologies and a Certified Composting Professional. One of the major themes of Season 4 is listening closely to deeply experienced composters, and Jeff fits that mold perfectly.I'm finally learning that when it comes to these revered, long-time practitioners, the best thing to do is ditch my question script and let the stories unfold. That's exactly what happened in this conversation.We talk about Jeff's background and dig into a wide range of real-world case studies — from turned aerated systems to managing water and oxygen, controlling odors, pile heights, adding air when you don't have power, composting grape pomace, why is compost black and so much more.Jeff was awarded the 2023 Lifetime Achievement Award by the US Composting Council in recognition of his outstanding contributions to the composting industry over the past 40 years. I feel incredibly lucky to get to learn from a lifetime of experience in this episode, I hope you do too.Check out Green Mountain Technology (
Did you know there are three types of expertise that consultants and coaches can use as the foundation of their businesses? I didn't...until I tore apart my own process for the workbook I'm writing! Even though I'm at the part of the writing process where I HATE my book and want to throw my computer out the window
If you're a physician with at least 5 years of experience looking for a flexible, non-clinical, part-time medical-legal consulting role… ...Dr. Armin Feldman's Medical Legal Coaching program will guarantee to add $100K in additional income within 12 months without doing any expert witness work. Any doctor in any specialty can do this work. And if you don't reach that number, he'll work with you for free until you do, guaranteed. How can he make such a bold claim? It's simple, he gets results… Dr. David exceeded his clinical income without sacrificing time in his full-time position. Dr. Anke retired from her practice while generating the same monthly consulting income. And Dr. Elliott added meaningful consulting work without lowering his clinical income or job satisfaction. So, if you're a physician with 5+ years of experience and you want to find out exactly how to add $100K in additional consulting income in just 12 months, go to arminfeldman.com. =============== Get the FREE GUIDE to 10 Nonclinical Careers at nonclinicalphysicians.com/freeguide. Get a list of 70 nontraditional jobs at nonclinicalphysicians.com/70jobs. =============== Dr. Armin Feldman has spent the past seventeen years working full-time as a medical legal consultant, a role he carefully distinguishes from serving as a medical expert or testifying in malpractice cases. Instead of going to trial or depositions, he supports attorneys in civil personal-injury and workers' compensation matters with pre-trial, pre-litigation work that any specialty can learn to do. He explains how he created and refined this niche, what attorneys actually need from physicians at the settlement stage, and why the work is both lucrative and rewarding. From comprehensive medical summary reports to answering specific medical questions, observing IMEs, writing rebuttals, and estimating future medical care and costs, he shows how physicians can help attorneys negotiate better settlements while advocating for injured clients behind the scenes without acting as expert witnesses. You'll find links mentioned in the episode at nonclinicalphysicians.com/why-medical-legal-consulting-is-popular/
In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams sit down with Kelley Koliopulos for a conversation every dealer should be paying attention to, especially if your sales and service departments feel busy… but the results don't match the effort. "The blind spot that dealers have is that they're still making money… but there's going to be a ceiling there." – Kelley Koliopulos This isn't another "business as usual" discussion. It's a candid look at what's quietly changing inside dealerships right now, and why the stores that adapt will pull further ahead while others fall behind. From fixed operations to BDC structure, the conversation challenges long-held assumptions about how dealerships operate, staff, and retain customers. "Anybody could have a great idea. But what dealers want and need in 2026 and beyond is some continuity." – Sean V. Bradley They explore why retention is becoming the real battleground in automotive, what happens when the right people aren't in the right seats, and how technology like AI can either be a powerful advantage, or a costly distraction, depending on how it's implemented. "AI can't fix or answer every question, so you still need that human element." – Kelley Koliopulos If you've noticed service traffic slipping, customer loyalty weakening, or your BDC struggling to gain traction, this episode will hit close to home. It doesn't just point out the problems dealers are facing… it forces a hard look at why they're happening! This one makes you rethink how your dealership is actually run. If you're attending NADA 2026, be sure to stop by the Dealer Synergy Booth [#3315W] for Prizes from us and to enter CallSource's Bourbon Dealer Giveaway at: https://callsourceauto.com/giveaways/ Key Takeaways: ✅ People-Centric Solutions: The current dealership climate requires a strong focus on recruiting and retaining quality staff, while also providing them with the tools and training necessary to excel. ✅ Innovative Fixed Operations: Fixed operations now require more strategic approaches in communication and engagement with customers to enhance retention and service conversion rates. ✅ BDC Strategic Integration: Properly setting up and managing a BDC is pivotal for handling leads effectively, driving more traffic to dealerships, and improving overall sales performance. ✅ Leveraging AI and Technology: While AI can improve efficiencies, it cannot yet fully replace human involvement in complex problem-solving scenarios, especially in service departments. ✅ Focus on Customer Retention: Using data-driven methodologies to retain customers through consistent follow-up is crucial, particularly as competition from independent service centers intensifies. About Kelley Koliopulos Kelley Koliopulos is a seasoned automotive industry expert, currently working with Call Source, where she primarily focuses on analytics and improving dealerships' fixed operations. Kelley's impressive career spans roles from F&I to dealership marketing with AMSI, and her vendor-side experience includes positions at Call Source and Call Revu. Her expertise centers around using data to refine processes and enhance efficiencies within the automotive sector. Unlocking Efficiency: Overcoming Dealership Challenges with BDC Solutions Key Takeaways: High-level dealership operations can benefit significantly from a well-designed Business Development Center (BDC) strategy, optimizing both sales and fixed operations. A combined approach utilizing human resources and AI in service departments can enhance customer retention and satisfaction significantly. Outsourcing BDC services can be a more cost-effective, strategic, and results-oriented decision, delivering superior outcomes compared to traditional in-house setups. Navigating Dealership Dynamics: The Power of a BDC The automotive industry is a space brimming with potential, yet awash in complexity. This is especially evident when examining the intricate operations within a dealership. As Kelley Koliopulos and Sean V. Bradley discuss in their engaging conversation, pulling the right levers - particularly in terms of business development - can make all the difference. As highlighted, a dealership's success lies not just in selling cars but in crafting a seamless, customer-centric experience that persists long after the sale. "For every OEM dealership, there's 12 independents right in their back door," Kelley states, emphasizing the fierce competition that demands dealerships maintain exceptional service levels. The conversation initiates by exploring the fundamental issues within sales and fixed operations, where optimizing human resources and understanding the potency of a BDC play crucial roles. Sean underscores the critical role of a precise BDC framework: "If you are not a BDC architect with real BDC experience, this is not going to be easy." He highlights that the apparent complexity of creating a BDC can be simplified if one has the foresight to leverage external expertise effectively. It's all about recognizing which elements facilitate the operational efficiency and concentrating on those. Enhancing Customer Retention through Strategic Service BDC Implementation Among the many challenges dealerships face, customer retention remains a top concern, especially when analyzing fixed operations. Kelley artfully points out that maintaining service customers is pivotal for long-term success. Despite dealerships increasing their revenue by raising labor rates, she warns, "There's going to be a ceiling there," suggesting dealerships can't rely solely on price hikes for sustained growth. The conversation touches on significant research revelations: client retention decreased from 41% in 2018 to a mere 29% in 2025. This stark statistic signals the pressing need for dealerships to reassess their service strategies. Implementing a robust Service BDC could potentially reverse this trend. By restructuring service departments to better handle inbound and outbound calls efficiently, dealerships can drive transactional growth and enhance customer loyalty. Highlighting the collaborative potential of AI and human effort, Kelley asserts, "AI can't fix or answer every question. You still need that human element." Therefore, an outsourced BDC like Call Source becomes valuable, where the marriage of technology and human interaction meets customer needs, bolstering satisfaction and ensuring service longevity. The Economic Advantage of Outsourcing Your BDC Dealers frequently grapple with whether to manage BDC operations in-house or to look outward for solutions. Sean and Kelley underscore a prevalent misconception: many feel the latter is more costly. Conversely, with a closer look, outsourcing often emerges as the more economical and effective solution. "I think the perception is that it's cheaper to bring it in-house," Kelley notes, but as Sean aptly counters, when factoring in all associated costs, investing in an external BDC can unburden dealerships, reduce costs, and ultimately increase sales. Outsourcing offers none of the egocentric challenges of internal management and training, providing instead immediate expertise and scalability. "Not only do we have the agents that are making all the dials… but once they got a live person, they have a strong road to the appointment process," Sean adds, emphasizing the dynamic advantage offered by Dealer Synergy's proven model. This approach ensures leads are converted efficiently, and potential sales pitfalls due to insufficient follow-up or lack of expertise are circumvented entirely. Embracing a Virtuous Cycle of Learning and Growth The enlightening exchange between Sean V. Bradley and Kelley Koliopulos underscores the essence of thriving in today's competitive dealership landscape: seek clarity, apply strategic foresight, and choose partnerships that propel efficiency. As dealerships navigate an era characterized by digital transformation and shifting consumer expectations, aligning operations with services like those offered by Dealer Synergy and Call Source could serve as a definitive competitive edge. Ultimately, it is the prudent application of an expert-built BDC that enables dealerships to thrive — cultivating not just profitable enterprises, but vibrant, enduring legacies. By focusing on strategic partnerships and adopting a robust BDC framework, dealerships can unlock greater efficiency, higher sales, and improved customer satisfaction — key pillars paving the way for enduring success in the automotive industry. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.
Discover how credit union strategies shape the future of cooperative banking in this compelling conversation between host Mark Ritter and Ancin Cooley, founder of Synergy Credit Union Consulting and CU Communities. From his early days as an OCC examiner to running a consulting practice focused on strategic planning and board development, Cooley shares candid insights on what separates thriving credit unions from those that simply grow to size. They tackle uncomfortable topics, including organic growth versus acquisition strategies, member business lending best practices, CUSO investments, succession planning, and maintaining the cooperative banking philosophy while managing enterprise risk management in today's complex financial institution leadership landscape.What You Will Learn in This Episode: ✅ How organic growth creates better operators compared to acquisition-driven expansion strategies, and why every hundred million dollars in asset growth teaches painful but valuable lessons that can't be learned through purchases alone.✅ The critical importance of sophisticated board development and enterprise risk management frameworks to protect member capital, especially when dealing with CUSO investments and preventing the extraction of capital outside the charter.✅ Best practices for member business lending programs, including how to align your strategy with funding goals, determine appropriate risk appetite, and implement proper credit administration to balance growth with sound credit union strategy.✅ Why succession planning and cross-functional education matter more than specialization, and how understanding multiple areas from compliance to interest rate risk creates stronger financial institution leadership capable of seeing the bigger picture.Subscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: 00:00 Intro: Meet Ancin Cooley03:53 Cooley's journey from Wachovia teller to OCC examiner and witnessing organic growth challenges during the banking crisis08:10 The strategic error of specialization and the importance of cross-functional financial institution leadership education11:52 What makes credit unions successful across the spectrum from small community institutions to mega growth models15:49 How board development and accountability gaps allow risky behavior in acquisition-driven credit union strategy approaches20:23 Venture capital threats and extracting member capital through questionable CUSO investments and cooperative banking concerns27:04 Priority topics for 2026, including succession planning, technology adoption, and community-focused brand-building strategies30:50 Member business lending best practices, balancing risk appetite with proper credit administration and relationship focus34:22 Introduction to CU Communities online learning platform and Synergy Consulting's strategic planning approach for 2026KEY TAKEAWAYS:
When Should I Talk to a Lawyer (Even If I'm Not Planning to Divorce?) Have you ever wondered if reaching out to a lawyer makes you disloyal—or unfaithful—to your marriage or to God? Many Christian women in painful or destructive relationships fear that even considering legal advice is a betrayal. But today's episode is here to shine light on the truth: seeking legal counsel doesn't mean you're filing for divorce—it means you're taking wise, informed steps to protect yourself, your children, and your peace of mind. Leslie welcomes back trusted friend and family law attorney Marianne Modesty, who brings over 30 years of experience and gospel-centered wisdom to this critical conversation. Whether you're feeling stuck, scared, or simply unsure of what's next, this episode will empower you to walk in truth, courage, and godly stewardship—without shame. Key Takeaways 1. Seeking Legal Counsel is Not a Sin Talking to a lawyer does not equal filing for divorce. It's a step toward wisdom, clarity, and stewardship. God calls us to seek truth, especially when we're confused or afraid. Consulting a lawyer allows you to understand your rights and responsibilities and prepares you for whatever path you may need to take next. 2. Red Flags That Signal It's Time to Get Information Subtle but destructive behaviors—like isolation, financial control, hidden assets, gaslighting, or coercion—can erode your identity and safety. If you're constantly doubting yourself or feel emotionally trapped, it's time to seek clarity from a legal professional—even if you're not ready to leave. 3. Delay Can Have Serious Consequences Waiting too long can cost you financially, emotionally, and relationally—especially when children are involved. Without legal awareness, women risk losing financial control, custody advantages, and personal agency. Abuse often escalates, and silence can cause deeper damage over time. 4. Choose the Right Kind of Lawyer Look for integrity, experience, and someone who truly listens and understands the nuances of covert abuse, religious manipulation, or controlling behaviors. A trustworthy attorney doesn't just fight—she counsels, balances wisdom with practicality, and helps you discern the cost of peace over the cost of war. 5. You're Not Being Ungodly—You're Being Wise God cares deeply about your safety, your sanity, and the well-being of your children. Seeking legal counsel is part of being a faithful steward of the life, resources, and role God has entrusted to you. Truth is never the enemy of faith—it is the foundation of it. Need Help Navigating These Hard Realities? If someone else's behaviors are affecting your peace, we invite you to our free webinar: I'm Not Okay When You're Not Okay You'll learn how to set healthy emotional boundaries, recognize what's yours to carry, and protect your well-being even when others don't change. You Are Not Alone If you're feeling overwhelmed, remember this: gathering information is not rebellion—it's wisdom. You don't have to make big decisions today, but you do deserve to understand your options. God is with you in this process. He is for your dignity, your healing, and your future. You are not powerless—you are being equipped. And we're walking with you.
Today, I'm joined by Dr. Muthu Alagappan, founder & CEO of Counsel Health. Counsel Health is an AI-native virtual care platform combining medical AI with human doctors to provide accessible, high-quality guidance at a fraction of traditional costs. In this episode, we discuss building the new front door to care. We also cover: AI-native primary care via messaging AI vs. human roles in clinical decisions Redefining cost and access for personalized medicine Subscribe to the podcast → insider.fitt.co/podcast Subscribe to our newsletter → insider.fitt.co/subscribe Follow us on LinkedIn → linkedin.com/company/fittinsider Counsel Health's Website: https://www.counselhealth.com/ - The Fitt Insider Podcast is brought to you by EGYM. Visit EGYM.com to learn more about its smart fitness ecosystem for fitness and health facilities. Fitt Talent: https://talent.fitt.co/ Consulting: https://consulting.fitt.co/ Investments: https://capital.fitt.co/ Chapters: (00:00) Introduction (01:09) Muthu's background (01:40) What is Counsel Health (03:08) Patient interaction and care modules (04:27) From AI to human doctors (05:38) The clinician side (06:45) The clinician cockpit (07:47) The AI healthcare landscape (09:16) Medical information vs. medical care (10:38) Re-aggregating fragmented primary care (12:00) The 10x doctor (13:45) AI autonomy (15:00) Will AI replace doctors entirely? (16:45) Cognitive aspects of primary care (18:59) Recent AI healthcare product releases (20:30) Integration challenges (22:00) Clinical use cases (23:15) Patient adherence challenges (25:45) Series A fundraising (27:15) Scarcity and value in the AI healthcare era (28:15) Business model challenges (30:15) Improving quality, lowering cost, and improving access (31:00) Prevention vs. primary care (33:00) Wearables and lab data (34:00) Full-stack convergence vs. singular focus (35:45) What's next (36:58) Conclusion
Based on one of my client conversations I want to share with you 4 powerful strategies on how to strengthen and create a next level identity while accessing a new level of income in 2026. If you haven't subscribed to the newsletter for exclusive events, offerings and announcements make sure you are on the newsletter here: www.KellyLynnAdams.com If you are looking for support in this season here are a few ways that are available in 2026... Private 1:1 Consulting, Advising, Coaching & Mentorship (limited availability) The Elevate 6 Month Mastermind is now enrolling (4 spots remain) & The Luxury Leadership Lab (waitlist is open) 30 Day VIP Accelerator CEO Reset Experience The Inner Circle Paid Community + Movement is being elevated and upgraded, for more information message us CEO Circle Society. And if you haven't checked out The Luxury Digital Library of bite size business trainings on the website, head on over there now: www.KellyLynnAdams.com/services Make sure to subscribe to this podcast and leave a review, and share with a friend and tag us at @kellylynnadams
Are you anxious about an abrupt transition to retirement? In this episode of Retirement Answers, I share the concept of phased retirement, where you can gradually reduce work hours or stress levels instead of stopping work entirely. I explain the financial and emotional benefits, offering practical advice for a smoother, more comfortable path to retirement.
Stuck three months into a niche and wondering if you picked wrong? In this episode, I share the story of a client who spent 14 months doubting his industrial automation niche before everything clicked. His first outreach response took 14 months to close. A newsletter reader opened the same email 25 times before becoming a client. I break down why most consultants quit at the exact moment their planted seeds are about to grow, and why your biggest competitor isn't other consultants but your own ability to commit long enough to let your niche work.Resources and LinksApply for a Multiplier CallPrevious episode: 660 - The Human-Centric AI Shift Every Tech Consultant Should Know with Scott Stafford Check out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources
In today's episode, I'm excited to introduce you to Tobin Richardson, the founder of a platform called Save the Therapist. When I first learned about what Tobin is building, I knew this was something many of you would want to hear about. Continuing education is a requirement for all of us, but let's be honest. It can be expensive, time-consuming, and sometimes hard to fit into an already full schedule. Tobin saw that problem firsthand and decided to do something about it. He created a platform that offers high-quality, accredited continuing education for therapists that is completely free. In this conversation, Tobin shares his background in counselor education, what led him to start Save the Therapist, and how the platform works. We talk about why the podcast format is such a powerful way to learn, how therapists can earn CE credits without added financial pressure, and why accessibility in education matters now more than ever. If you've ever felt overwhelmed by the cost or logistics of earning CE credits, or if you're simply looking for a more practical and user-friendly way to keep learning as a clinician, I think you'll really enjoy this episode. Resources Mentioned In This Episode Use the promo code "GORDON" to get 2 months of Therapy Notes free Consulting with Gordon The PsychCraft Network Profit First for Therapists Workbook Ten Sessions Meet Tobin Richardson, EdD, NCC Tobin Richardson, EdD, NCC, is a counselor educator with a decade of experience building and delivering innovative educational resources to therapists in both community mental health and large VC-backed provider organizations. Since launching in early 2025, his NPR-style CE platform, Save the Therapist, has garnered over 4,000 therapist registrants and more than 7,000 course completions. Website Instagram
In this episode of French Insider, Swiss-American winemaker Jean Hoefliger joins host Karl Buhler to discuss the latest trends, challenges and global shifts shaping the U.S. wine market. They explore everything from champagne's continued popularity and Napa's reputation to French investment influences and the evolving business models behind American wineries. Discussion Topics Status of the U.S. wine market today How the industry is still feeling the aftershocks of COVID-19, from production to sales channels U.S. wine's standing in the global market Napa Valley's unique place in the U.S. and international wine markets Winery valuation and current trends in bottle sales Why champagne continues to trend and remain so desirable among American consumers What's drawing French investors and wine houses to the U.S. market, and the impact they are having on production, branding and vineyard practices Recent collaborations between French investors and American winemakers, and what both sides are learning from each other The biggest challenges and opportunities that wineries, importers and investors face in the coming years Will new drinking habits persist, or could the industry reinvent itself again About Karl Buhler As an associate with the Corporate and Securities Practice Group and French Desk in Sheppard Mullin's New York Office, Karl Buhler focuses on domestic and cross-border transactions, including mergers, acquisitions, joint ventures and complex commercial agreements in industries such as technology, communications, life sciences, energy, defense and aerospace. In particular, he advises foreign companies with the installation and development of their operations in the United States. About Jean Hoefliger Born in Switzerland, Jean Hoefliger worked in vineyards and wineries throughout the world before landing in Napa Valley in 2001. After working for 15 years as a winemaker, he switched to consulting, and today has consulted with over 25 brands spanning the globe—from California, Oregon and Washington to Italy, Switzerland, and Australia. Contact Information Jean Hoefliger Karl Buhler Additional Resources JH Wine Consulting Thank you for listening! Don't forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every week. If you enjoyed this episode, please help us get the word out about this podcast. Rate and Review this show in Apple Podcasts, Deezer, Amazon Music, or Spotify. It helps other listeners find this show. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.
In this episode, Jason sits down with Pete Schuler, Senior Vice President and Head of Consulting at Blue Ridge, who brings more than 30 years of experience in the ESOP industry. As a trusted advisor on ESOP transactions and compliance, Pete has worked across all stages of the ESOP lifecycle and offers a deep, practical perspective on what makes these transactions successful. Jason and Pete dive into the key “R's” of an ESOP transaction, unpacking critical considerations around plan design, compliance, and transaction readiness. Drawing on Pete's extensive experience advising companies, working alongside investment banks, and leading complex ESOP projects, this conversation provides valuable insights for business owners and advisors navigating ESOP planning and execution.
What happens when you know your value—but say a lower number anyway? In this episode of My Favorite Mistake, Mark Graban is joined by Amy Rasdal, founder of Billable at the Beach and author of Land a Consulting Project Now. Amy shares her favorite mistake from the early days of consulting: undercharging for her work because of fear, even when she knew she was worth more. Amy explains how that moment became a “gateway mistake,” leading her to better understand pricing, confidence, and the hidden beliefs that hold many accomplished professionals back. The conversation explores why undercharging is so common, how fear shows up in pricing conversations, and why selling out your time at a discount can quietly limit long-term success. This episode is especially relevant for consultants, freelancers, and professionals considering a move from corporate life into independent work.
WWW.ADVENTUREFREAKSSS.COM Find your Ideal Destination Here: https://adventurefreaksss.com/ideal-destination-finder/ ================================= How to work with me: One-on-one Consulting for planning your move abroad: https://calendly.com/adventurefreaksss/50min Free Professional Website - Sign up now before they start charging: https://thefreewebsiteguys.com/?js=2064Zana's Youtube Channel: https://www.youtube.com/@MySlo-FloLife Albania Residency Support: https://adventurefreaksss.com/albania-immigration-expat/Albania Country Expert - Get Questions Answered From Sara, Our Country Expert that Lives in Albania: https://adventurefreaksss.com/sarah-burghart/ Follow our Growing Facebook Community: https://www.facebook.com/adventurefreaksssVirtual Mailbox Here: https://travelingmailbox.com/?ref=3419WISE - Transfer & Change Currency Abroad Cheap: https://wise.com/invite/dic/remie62 Taxes for Expats: https://www.taxesforexpats.com/ref/276 Nord VPN for Overseas Living (Best for Overseas): https://go.nordvpn.net/aff_c?offer_id=15&aff_id=130036&url_id=902 Expat Health Insurance: https://safetywing.com/?referenceID=26217098&utm_source=26217098&utm_medium=Ambassador Virtual Mailbox: https://travelingmailbox.com/?ref=3419 Need Website For Your Business Overseas?: https://kazied.com/ *Subscribe and Support AdventureFreaksss – it's Free!* youtube.com/@adventurefreaksss?sub_confirmation=1 *FREE EBOOK* - *_The Art of Living Large For Less_* https://adventurefreaksss.com/free-ebook/Thinking of moving abroad or retiring on a budget? In this episode, we explore Shkoder, Albania — a hidden gem for affordable living, adventure, and stunning scenery. From visa requirements and cost of living to rentals, healthcare, and local lifestyle, we cover everything you need to know to make the move confidently.Join us as we follow Zana's incredible journey: at 57, she was laid off in San Francisco, couldn't find work, and watched her savings dwindle. Within six months, she sold her house, her possessions, everything she owned down to three suitcases, and moved to Shkoder to start over — a story of courage, resilience, and reinventing life abroad.Discover the joys of Shkoder: hiking and bicycling in the mountains, sipping coffee and people-watching by Lake Shkodra, and experiencing one of Europe's most beautiful and affordable cities.If you're looking for how to stretch your retirement income, live abroad cheaply, and experience freedom, this episode is packed with tips, insider insights, and inspiration.
Peter and Jesse discuss findings from Peter's survey of 750 UX pracitioners on organizational health. Designers feel good about their work but struggle with quality standards, staffing, and career growth. Senior practitioners are the unhealthiest group. Reporting structure predicts team health. Consulting teams outperform in-house teams, where visionary design capabilities have atrophied and empowerment remains elusive.
Chris Markowski, known as the Watchdog on Wall Street, discusses the importance of financial truth and the prevalence of scams in the financial industry. He emphasizes the need for consumer awareness and the responsibility of media outlets to vet the information they present. The discussion also touches on political commentary, historical context, and the impact of economic policies on society. Markowski critiques consulting firms and their influence on businesses, highlighting the importance of recognizing the unseen value in services. He concludes with a message of hope for future opportunities in the business landscape.
I'm answering the following 3 questions in this episode of the Abounding Faith for Today podcast:* Why did you start podcasting?* Do you have guests on your podcast?* Will you have videos for your podcast?You can find the previous questions I've answered in episodes 67 and 74. Be sure to check them out.Got a question you'd like me to possibly answer on my Miraculous Lovely blog or this podcast? Let me know on Abounding Faith's social media.If you'd like to invite me as a guest on your podcast, contact me via Abounding Faith's social media. You can find some of my past interviews on this Media page.LINKS AND INFOGod-Given Dreams (NavPress) book is available widely.My FIVE Christian living books and devotionals are available on Amazon. Link to my articles in the Our Daily Bread devotional.Abounding Faith's Email Community: You can join Abounding Faith's Email Community to get updates about different projects I'm working and to get encouragement sent straight to your inbox. Sign up right here and get access to the FREE “Discovering Your God-Given Dream Checklist” today! Speaker page: https://www.aboundingfaith.com/speaking/Website: You can learn more about Nancy Gavilanes and find more encouragement at https://www.aboundingfaith.com/Ways to Show Your Support: Please take a moment to subscribe to this uplifting podcast, leave a kind rating and review and tell your friends about this podcast, which was named “A 2025 Rising Star” and “A 2025 Binged Show” by Spotify for Creators. If you're looking for a few additional ways to show your support for my podcast and other work: You can buy me a virtual coffee or two or more here: https://buymeacoffee.com/aboundingfaithJoin Abounding Faith's Dream Team on Patreon here: https://www.patreon.com/aboundingfaith Additional LinksAbounding Faith's YouTube channel: https://www.youtube.com/@aboundingfaith1 Abounding Faith's Coaching & Consulting:https://www.aboundingfaith.com/book-writing-and-consulting/Abounding Faith's online store: http://www.zazzle.com/mbr/238022023821079037/collections
Send us a textIn this short episode, Japheth Mast shares what's new in the data – and what it means if you're recruiting for consulting this year.You'll hear 3 key takeaways from the report, including why starting salaries stayed flat, where compensation growth is happening, and how utilization trends are shaping hiring.
All Home Care Matters and our host, Lance A. Slatton were honored to welcome Tammy Lautner as guest to the show. About Tammy Lautner: Tammy Lautner is a registered social worker with over 20 years of experience supporting seniors and the family members who support them through complex aging related decisions. She is the founder of Peace of Mind Consulting and is known for helping people make sense of healthcare, housing, and government systems when things feel overwhelming or unclear. Tammy serves on provincial and national committees focused on senior and caregiver advocacy and brings both professional expertise and real life experience into every conversation. Her approach is calm, practical, and deeply human, helping families feel steadier, more informed, and less alone. About Peace of Mind Consulting: Peace of Mind Consulting helps seniors and the family members who support them navigate the often complex systems of healthcare, housing, and government programs. The company provides guidance, advocacy, and emotional support, helping families feel steadier, more informed, and less alone as they make important decisions and plan for the future.
Accomplished chef turned consultant, Chris Jaeckle discusses his career in restaurants and shift to his consultancy, Kitchen Connect.Huge thanks to Andrew Talks to Chefs' presenting sponsor, meez, the recipe operating software for culinary professionals. THINGS YOU SHOULD KNOW:Andrew is a writer by trade. If you'd like to support him, there's no better way than by purchasing his most recent book, The Dish: The Lives and Labor Behind One Plate of Food (October 2023), about all the key people (in the restaurant, on farms, in delivery trucks, etc.) whose stories and work come together in a single restaurant dish.We'd love if you followed us on Instagram. Please also follow Andrew's real-time journal of the travel, research, writing, and production of/for his next book The Opening (working title), which will track four restaurants in different parts of the U.S. from inception to launch.For Andrew's writing, dining, and personal adventures, follow along at his personal feed.Thank you for listening—please don't hesitate to reach out with any feedback and/or suggestions!
Most of what matters most in life and faith takes a long time to build and very little time to lose. Strength, trust, character, and spiritual stability are formed slowly, but they can erode quickly when perspective is lost.In this episode of The Mobilized Church Podcast, we talk about why long-term perspective is essential for discipleship, leadership, and church health. We explore how short-term thinking leads to reactionary decisions, discouragement, and abandoning good processes too early, while endurance and faithfulness over time produce stability.Faith is not formed in moments but across a lifetime. Perspective does not remove pain, but it does prevent panic.
Tobin & Leroy get into a funny but spirited discussion on the input former Cowboys QB and current ESPN Monday Night Football analyst Troy Aikman had in the search of the Miami Dolphins GM Jon Eric Sullivan and Head Coach Jeff Hafley
In the first hour of the show - Miami Dolphins announce their new GM and Head Coach today - Miami Heat continue their road trip in Portland to take on the Blazers - Florida Panthers are back on the ice to take on the Winnipeg Jets - Buffalo Bill dysfunction
Something New! For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP236 In episode 236, the second part of a two-part conversation, Coffey continues his discussion with Jacob Morgan about building future-ready organizations by balancing empathy, performance, and technology in the modern workplace. They discuss misalignment between employee expectations and career outcomes; long work hours versus work-life balance tradeoffs; honesty in company culture and career paths; the eight laws for future-ready organizations; decoding the human signal in leadership; empathetic excellence as a talent framework; learning as the new job security; flexibility in career design; people-first leadership principles; the role of leaders in shaping employee experience; using AI and technology to amplify humanity; risks of over-indexing on empathy; managing performance during personal hardship; AI augmentation versus job replacement; and why organizational redesign must precede true AI transformation. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Jacob Morgan is an international best-selling author, professionally trained futurist, and keynote speaker. He also runs "Future of Work Leaders," an exclusive network of the world's top CHROs shaping the future of work and employee experience. His passion and mission is to create future-ready leaders, employees, and organizations. Jacob's work has been endorsed by the CEOs of Mastercard, Best Buy, Unilever, The Ritz Carlton, Nestle, Cisco, Audi, and many others. He has a popular podcast called Future-Ready Leadership With Jacob Morgan and lives in Los Angeles with his wife, two kids, and two Yorkie rescue dogs. Jacob Morgan can be reached at https://thefutureorganization.com/ https://www.linkedin.com/in/jacobmorgan8/ https://x.com/jacobm https://www.youtube.com/@JacobMorgan https://www.instagram.com/jacobmorgan8/ https://www.facebook.com/JacobMorgan8/ https://greatleadership.substack.com/ About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year. Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth. Learning Objectives: Understand how misaligned expectations between employees and organizations undermine performance and engagement Evaluate talent using the empathetic excellence framework of competence, merit, and empathy Apply practical leadership approaches to balance empathy with accountability Explain the eight laws that define a future-ready organization Assess how AI and technology can augment human capability rather than replace it
In this episode of the Profitable Christian Business Podcast, Doug Greathouse sits down with Thomas Cox, Financial Architect and founder of Cox Capital, for a powerful conversation on wealth, stewardship, and obedience. Thomas shares his unlikely journey from college football coaching to entrepreneurship, private lending, and Infinite Banking strategies. Along the way, he unpacks what it really means to build wealth as a Christian business owner — not just financially, but spiritually, relationally, and physically. This conversation goes beyond tactics. Thomas explains why everything in life is financed, why creating margin is essential for freedom, and how discipline in health and finances are deeply connected. He also shares how obedience to God's calling — even when it defies logic — has shaped his entrepreneurial journey and allowed God to get the glory. If you're a business owner or investor who wants to create wealth with wisdom, integrity, and purpose, this episode will challenge and encourage you.
Episode 291 features Scott Love in conversation with legal business development strategist Karen Kaplowitz on how lawyers can use charitable sponsorships to deepen client relationships and generate business in a way that feels authentic. Kaplowitz defines “charitable sponsorships” as the common scenario where a client invites a lawyer or law firm to support a charity through events such as dinners, honoree celebrations (often for a general counsel or senior executive), golf tournaments, or fundraising activities. While this can resemble other networking, she argues the charity context creates a stronger “expectation of interaction” and a closer bond because the client is personally invested. Done well, it is not simply writing a check; it is learning what the client and their company care about and showing up in meaningful ways that build trust and access in an increasingly competitive market where competitors are often being invited to the same opportunities. Kaplowitz emphasizes that the biggest mistake firms make is treating charity involvement as a one-and-done transaction, which leads to wasted spend and missed relationship leverage. The value comes from being intentional: doing advance research on who will be there, coordinating internally to ensure the right lawyers attend, arriving early, engaging purposefully, and following up to convert introductions into ongoing relationships. She highlights high-impact approaches such as volunteering alongside clients (e.g., joining a client's Thanksgiving service activity), helping a charity by mobilizing firm resources when a key client is being honored, and serving on boards where clients can see lawyers “in action” as problem-solvers. Her three recommended action steps are: (1) identify what charities your most important clients support, (2) plan specific ways to support the client and the charity (sponsorship, board service, volunteering, fundraising), and (3) execute with consistent follow-through as part of an organized relationship plan with clear activities and a budget. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/on0Bm4AfffE ----------------------------------------
WWW.ADVENTUREFREAKSSS.COM Find your Ideal Destination Here: https://adventurefreaksss.com/ideal-destination-finder/ ================================= How to work with me: One-on-one Consulting for planning your move abroad: https://calendly.com/adventurefreaksss/50min Free Professional Website - Sign up now before they start charging: https://thefreewebsiteguys.com/?js=15637903Follow our Growing Facebook Community: https://www.facebook.com/adventurefreaksssVirtual Mailbox Here: https://travelingmailbox.com/?ref=3419WISE - Transfer & Change Currency Abroad Cheap: https://wise.com/invite/dic/remie62 Taxes for Expats: https://www.taxesforexpats.com/ref/276 Nord VPN for Overseas Living (Best for Overseas): https://go.nordvpn.net/aff_c?offer_id=15&aff_id=130036&url_id=902 Expat Health Insurance: https://safetywing.com/?referenceID=26217098&utm_source=26217098&utm_medium=Ambassador Virtual Mailbox: https://travelingmailbox.com/?ref=3419 Need Website For Your Business Overseas?: https://kazied.com/ *Subscribe and Support AdventureFreaksss – it's Free!* youtube.com/@adventurefreaksss?sub_confirmation=1 *FREE EBOOK* - *_The Art of Living Large For Less_* https://adventurefreaksss.com/free-ebook/Thinking about moving abroad?
301 / In this 301st episode, hear from listeners (thanks for the voicemails!) about their favorite topics and takeaways and another long-time supporter, Belinda Kroll joins us. Belinda is a cozy fantasy romance author and illustrator, and shares how she's streamlining her business to lean fully into her artisan side.Shifting from serial to artisan-focused publishing Leveraging Kickstarter and Shopify for book launches Balancing writing and business with family life Learning from setbacks and focusing on what works for you Adapting to industry changes and technology, including AI
Send us a textWhat does it actually take to succeed in consulting — beyond frameworks and technical skills?In this episode of Consulting Unpacked, Jenny Rae Le Roux breaks down the five core skills consultants rely on every day — the same ones firms test for in case interviews and reward once you're on the job.You'll learn:Why structured thinking isn't just about frameworksHow prioritization and communication separate top performers from everyone elseThe mindset that helps great consultants growIf you're preparing for interviews, already in consulting, or deciding whether this career path makes sense for you, this episode gives you a clear lens on what really matters.Additional Resources:Create a free profile + access the Job Board (1K+ jobs)Take the Consulting Fit Quiz (free self-assessment)Get full prep support with Black BeltPartner Links:Learn more about NordStellar's Threat Exposure Management Program; unlock 10% off with code SIMPLIFIED-10Connect With Management Consulted Schedule free 15min consultation with the MC Team. Watch the video version of the podcast on YouTube! Follow us on LinkedIn, Instagram, and TikTok for the latest updates and industry insights! Join an upcoming live event - case interviews demos, expert panels, and more. Email us (team@managementconsulted.com) with questions or feedback.
Hello to you listening in Bethesda, Maryland!Coming to you from Whidbey Island, Washington this is Stories With Women Who Walk with 60 Seconds for Wednesdays on Whidbey and your host, Diane Wyzga. When I launched my communication consulting practice, Quarter Moon Story Arts, I established a uniquely forward-looking, story-based business founded on the power of story to profoundly and positively shift our awareness, our behavior, even our culture. Like magic, the sorcery of stories is this: they help each of us to be seen and heard, to understand and be understood.As the eldest of 7 children, an incest survivor, nurse, attorney, litigation consultant, and professional storyteller I had to teach myself again and again how to be seen, heard, understood, and listened to. How did I do that? I learned to tell my personal and professional stories in my own words with my own values in my own way. Always it was a now-or- never chance to become a stubbornly courageous speaker willing to give life to my authentic voice. My mission is language. Language is power. Your stories, visions, ideas, and messages are powerful; but only if they are brought to life. What if you could tell the story that advances your business, creates clarity in life choices, persuades your clients, or produces effective results from your ideas?CTA: If you have a desire to say what you mean and mean what you say, come as you are and change inside Quarter Moon Story Arts.Book a Discovery Call and get your story going => Email me => Info@quartemoonstoryarts.netYou're always welcome: "Come for the stories - Stay for the magic!" Speaking of magic, I hope you'll subscribe, share a 5-star rating and nice review on your social media or podcast channel of choice, bring your friends and rellies, and join us! You will have wonderful company as we continue to walk our lives together. Be sure to stop by my Quarter Moon Story Arts website, check out the Communication Services, email me to arrange a no-obligation Discovery Call, and stay current with me as "Wyzga on Words" on Substack.Stories From Women Who Walk Production TeamPodcaster: Diane F Wyzga & Quarter Moon Story ArtsMusic: Mer's Waltz from Crossing the Waters by Steve Schuch & Night Heron MusicALL content and image © 2019 to Present Quarter Moon Story Arts. All rights reserved. If you found this podcast episode helpful, please consider sharing and attributing it to Diane Wyzga of Stories From Women Who Walk podcast with a link back to the original source. Thank you!
In this episode we conclude the harrowing adventure on the high seas and get some risk management insight from my guest LtGen Mark Wise USMC (Ret) If you are interested in watching the video of this episode you can find "On Condition" on YouTube HERE LtGen, Mark Wise USMC (Ret) Bio – Direct Download Flight Test Safety Fact Newsletter This Podcast is sponsored by Time2climb Training and Consulting
In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with Gina Anguilla of CallSource for a conversation that challenges how most dealerships think about their service department, and the role the Service BDC plays behind the scenes. Not only that, we uncover if you're missing out on thousands of dollars of potential revenue! "Fixed ops should be 65% of the dealership's overall revenue. And if you're doing it the right way, your fixed ops revenue should cover 100% of all of your operational expenses." – Sean V. Bradley This isn't a surface-level discussion about appointments or scripts. It's a deeper look at how service operations, customer communication, and long-term retention quietly determine whether a dealership thrives or struggles. Sean and Gina explore why treating service like a silo is costing dealers more than they realize, and why the smartest operators are starting to rethink the entire ecosystem! "Having a service BDC ensures that there's a managed process for keeping communication timely, efficient, and effective with your guests." – Gina Anguilla From overlooked touchpoints to missed opportunities hiding in plain sight, this episode shines a light on the side of the dealership that truly keeps everything moving. If you've ever wondered why some stores build loyalty effortlessly while others constantly chase new customers, this conversation will make you stop and listen! "We are bringing an ecosystem that drives consistent and predictable service revenue by improving customer retention, communication, and engagement." – Gina Anguilla Because when service works the right way, everything else follows. Tune in… this one might change how you see your dealership. ps. Be sure to register for the CallSource Bourbon Dealer Giveaway at: https://callsourceauto.com/giveaways/ Key Takeaways: ✅ Service BDC Importance: Service departments should be central to a dealership's revenue strategy, facilitating customer convenience and operational efficiency. ✅ Comprehensive Service BDCs: Effective service BDC strategies encompass not only scheduling but also crucial follow-ups, such as post-service customer satisfaction checks and declined services callbacks. ✅ Outsourcing Benefits: Leveraging outsourced BDC solutions, like those offered by CallSource, can alleviate the managerial burden on service teams, enabling dealerships to focus more on results rather than processes. ✅ Customer Retention: Engaging with inactive customers through a structured BDC can significantly increase service retention rates and dealership revenue. ✅ AI and Human Integration: Innovative solutions that combine AI enhancements with human-driven services are revolutionizing the automotive service industry by ensuring consistent customer communication and retention. About Gina Anguilla Gina Anguilla is a seasoned professional in the automotive industry with a background in communications. She started her career at Dealer Synergy, where she honed her skills in automotive telephony and BDC (Business Development Center) management. Currently, Gina is affiliated with CallSource Automotive, a company renowned for improving service departments through call tracking and management. Her expertise lies in the strategic implementation of outbound and inbound communication processes that enhance customer service and retention in the automotive service sector! The Critical Role of Service BDC in Optimizing Dealership Performance In the ever-evolving automotive landscape, dealerships must juggle various operational aspects to remain competitive. Among these, the importance of an effective Service Business Development Center (BDC) stands out. Integrating a service BDC addresses multiple dealership challenges, optimizing revenue and enhancing customer satisfaction. This thought leadership article delves into the core aspects of setting up and maintaining a successful service BDC, as highlighted in a recent discussion between Sean V. Bradley and Gina Anguilla. Key Takeaways Efficient service BDCs are pivotal for maintaining dealership revenue and customer satisfaction. Utilizing a specialized service BDC allows dealerships to manage appointment scheduling better and improve CSI scores. Outsourcing the service BDC can alleviate managerial burdens and enhance call handling effectiveness. The Imperative of Service BDC for Dealership Revenue Dealerships have various revenue streams, and fixed operations, including servicing, play a vital role. As Sean V. Bradley points out, "Nada says that fixed ops should be 65% of the dealership's overall revenue." This highlights the monumental contribution that the service department can make to the dealership's financial health. Yet, not all dealerships are equipped with an efficient service BDC to maximize this potential. Bradley argues that a well-structured service BDC can ensure that "more service appointments" get scheduled, aligning them with customer convenience rather than the commission-driven schedules of service writers. Expanding on this, Gina Anguilla notes that service departments are the "bread and butter" of dealerships. By focusing on the customer's needs rather than solely on sales, dealerships can foster an ecosystem that thrives on customer loyalty and repeat business. The repercussions of neglecting a service BDC are far-reaching. Without it, dealerships may struggle to manage operations effectively, thereby compromising customer satisfaction and potential revenue. Emphasizing a holistic approach, Bradley states, "You need to have both sides. You can't be at the gym and just working out your arms." This analogy underscores the need for a balanced focus on both sales and service components. Streamlining Service Scheduling to Enhance Customer Satisfaction A key function of a service BDC is managing service appointments efficiently. The traditional approach often results in service writers scheduling appointments based on their convenience, which is not always customer-centric. Bradley highlights, "A lot of times service writers don't make appointments for service that's the most convenient for the prospect." By employing a service BDC, dealerships can prioritize the customer's convenience, leading to enhanced Customer Service Index (CSI) scores. Anguilla emphasizes, "Having the service, having a BDC or a scheduling department… is the best way to make sure that your customers are serviced, that they're heard." Beyond just ensuring appointments are made, a service BDC facilitates a proactive approach to managing customer needs and dealership goals. By separating responsibilities between inbound scheduling and outbound service reminders, as Anguilla suggests, dealerships can ensure both immediate coordination and long-term customer retention goals are met. Outsourcing: A Strategic Move for Efficient BDC Operations For many dealerships, managing a BDC in-house can become daunting. Recruitment, training, and maintaining staff involve substantial ongoing efforts and financial investment. Outsourcing the BDC emerges as a strategic alternative, as indicated by Bradley and Anguilla. Outsourcing eliminates the need for dealerships to continually manage human resource challenges, allowing them to focus resources on core business activities. Bradley articulates this benefit, noting, "If you're not a service BDC expert, why are you going to fumble through it?" Instead, specialized outsourced BDC services, like those from CallSource, can provide reliable management and expertise. Moreover, outsourcing partners are often equipped with advanced technologies and training programs that in-house teams may lack. Anguilla echoes this sentiment by emphasizing that outsourced services ensure the management of "communication, connection retention" without the dealership bearing the brunt of those tasks. This approach not only improves the efficiency of call handling but also ensures consistent customer communication and service delivery. Building a Future-Ready Service BDC To build a successful service BDC, dealerships should begin by assessing their current service call handling capacities and identifying where improvements can be made. Sean V. Bradley and Gina Anguilla provide a pathway forward, where dealerships embrace a structured approach to both inbound and outbound service communication strategies. Introducing a service BDC begins with focusing on the core — efficient service scheduling. From there, expanding into proactive outbound communications such as service follow-ups and management of declined repairs ensures a comprehensive contact strategy. With these foundational elements, dealerships position themselves to improve customer retention and operational efficiency, driving long-term profitability. Increasingly, dealerships recognize that expert partners, equipped with advanced technology solutions and proven strategies, offer valuable support. By outsourcing service BDC operations, they leverage specialized expertise that enhances both customer experience and dealership revenue. With clear benefits in efficiency, cost, and performance, embracing a service BDC — whether through in-house teams or specialized partners — is an investment in a dealership's future success. In the competitive arena of automotive sales and service, a robust Service BDC model is no longer a luxury; it's a necessity for thriving in today's market. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.
What actually makes one short-term rental crush it… while another barely books?Today we sit down with Kenny Bedwell, a former data analyst turned short-term rental expert, to unpack what truly separates top-performing properties from the rest. We talk about why blending in is the fastest way to lose (and why your rental needs its own “Impossible Whopper”-style edge), how Kenny's investment strategy has evolved over time, and what most hosts still misunderstand about ROI and aligning with real client goals.Whether you're buying your very first property or scaling a growing portfolio, this conversation is packed with real-world, data-backed insights to help you stand out, book more, and build smarter in today's ultra-competitive short-term rental market.Things we discussed in this episode:Kenny Bedwell's “Impossible Whopper” analogy for making short-term rental properties unique.The importance of being in the top 10% of rental markets to achieve success.Kenny's transition from data analyst to real estate investor and consultant.How Kenny helps clients find, analyze, and acquire short-term rental properties using data.The need to align investments with clients' budgets, ROI goals, and personal preferences.Setting realistic expectations for short-term rental returns and correcting misconceptions.The significance of data-driven market analysis and adapting to changing market conditions.Consulting for current property owners, focusing on guest avatar and unique amenities.Kenny's personal portfolio management strategies, use of teams, and focus on scaling up.Advice for new investors, including the importance of starting research early and leveraging expert resources (like STR Insights' annual report).Get in touch with Kenny :Facebook - https://www.facebook.com/ShortTermRentalInsightsWebsite - https://www.strinsights.com/Instagram - https://www.instagram.com/strinsights/Youtube - https://www.youtube.com/@strinsights7414#SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #ShortTermRentals #STRInsights #VacationRentals #DataDriven #ROI#UniqueStays #PropertyManagement #InvestSmart#RentalIncomeFollow Us!Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show!Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide.SmartStay Show Website and on Instagram and YouTubePrideaway Stays Website and on Facebook and LinkedInStraightforward Short-Term Rentals Website and on InstagramAttorney Rory Gill on LinkedInJason Muth on LinkedIn
Vik Bangia, MCR is CEO of Verum Consulting and Verum's OutsourceUSA where he is a CRE and FM outsourcing advisor, workplace strategist, and author of the book "Tales from an Accidental Corporate Real Estate Leader". Mike Petrusky and Vik reflect on their time together at IFMA's World Workplace in Minneapolis and look forward to a new year with great challenges and opportunities on the horizon. They explore the need for facility management leaders to understand how AI can help them think more strategically with the potential for AI to take over mundane and routine tasks in the built environment. Vik shares his career journey in corporate real estate and encourages listeners to become aware of AI's capabilities and embrace new tools and opportunities in the industry. The role of outsourcing relationships and service providers in leveraging AI is essential, so Mike and Vik offer real world examples and the inspiration you will need to be a Workplace Innovator in your organization! Connect with Vik on LinkedIn: https://www.linkedin.com/in/vik-bangia-mcr-0b54522/ Learn more about Verum Consulting: https://verumconsulting.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
In this week's MBA Admissions podcast we began by discussing the current state of the MBA admissions season. INSEAD and Boston College / Carroll have their Round 3 application deadlines this week. We are also starting to see a few interview invites rolling out for Round 2 for Northwestern / Kellogg and Yale SOM, among other top MBA programs. Graham highlighted MBA webinar events that are on the horizon that Clear Admit is hosting. The first webinar looks at the enduring value of the MBA, scheduled for January 28th. The second series of events is for deferred admissions candidates who are currently completing their first degrees. Signups for all Clear Admit events are here: https://www.clearadmit.com/events We then discussed a recently published in-depth article on the value of the MBA, in these extraordinary times. Graham also noted three MBA admissions tips. The first focuses on MBA admissions interviews by invitation vs. open interviews, the second on resume vs. blind interviews, and the third admissions tip addresses letters of support (as distinguished from letters of recommendation). Graham then noted a Real Humans piece spotlighting students from the HEC Paris MBA program in the class of 2027. For this week, for the candidate profile review portion of the show, Alex selected two ApplyWire entries and one DecisionWire entry: This week's first MBA admissions candidate is a CPA and is looking to transition from accounting to consulting. They are a first-generation candidate who transferred from community college to a university. This week's second MBA applicant has a low GPA, while appearing to have strong work experience. We discussed the importance of taking remedial action, in terms of seeking out additional coursework. This week's final MBA candidate has several offers from leading MBA programs. They want to pivot from tech to investment banking. Some of their leading options appear to be Columbia and Cornell / Johnson. This episode was recorded in Carlsbad, California and Cornwall, England. It was produced and engineered by the fabulous Dennis Crowley in Philadelphia, USA. Thanks to all of you who've been joining us and please remember to rate and review this show wherever you listen!
Today, I'm joined by Carter Barnhart, CEO and co-founder of Charlie Health. Charlie Health provides virtual intensive outpatient treatment for serious mental health and substance use disorders — serving children, teens, and adults across 40 states. In this episode, we discuss making life-saving behavioral healthcare accessible at scale. We also cover: Securing over 850 insurance contracts Proving the ROI of virtual intensive treatment Leveraging group-based connection for healing Subscribe to the podcast → insider.fitt.co/podcast Subscribe to our newsletter → insider.fitt.co/subscribe Follow us on LinkedIn → linkedin.com/company/fittinsider Charlie Health Website: www.charliehealth.com Charlie Health is Hiring across all roles - reach out to join the team - The Fitt Insider Podcast is brought to you by EGYM. Visit EGYM.com to learn more about its smart fitness ecosystem for fitness and health facilities. Fitt Talent: https://talent.fitt.co/ Consulting: https://consulting.fitt.co/ Investments: https://capital.fitt.co/ Chapters: (00:00) Introduction (01:15) Charlie Health's mission (03:10) Proving virtual intensive treatment works (05:06) COVID as the catalyst (06:33) Building a world without suicide (07:10) The care model (08:25) Community-based referral network (09:00) Personalized matching and group-based treatment (10:15) Connection as the foundation (11:15) Long-term outcomes tracking (12:26) Insurance accessibility (13:20) Quality care at scale (14:32) Transparency (16:00) Building trust with clinicians (17:05) Core values (19:00) Bridging the gap in behavioral healthcare (20:30) Trust as the foundation of data collection (21:20) Success stories to combat stigma (22:35) Destigmatizing high-acuity mental health (24:15) Moving the needle through shared stories (26:00) AI augmenting clinician work (27:50) Charles the AI scribe (29:00) AI vs. human connection (30:15) Expansion (31:30) KPIs (32:27) Profitability and scholarships (33:10) Learn more and join the team (33:40) Conclusion