Podcasts about CRM

To close out the 2025 Authors in August series, we flip the script—and the mic. Chris Hill, longtime Fool and creator of Motley Fool Money (and host of Money Unplugged) returns as guest host to grill David about his forthcoming book, “Rule Breaker Investing.” David reveals his first-ever Rule Breaker stock (before he'd even coined the phrase), the inspiration for his discipline… he names names on current dark clouds investors may be able to see through, and brings Rule Breaker thinking across diverse topics, from portfolio construction to sports betting. Finally, it's Chris who leads a round of Buy, Sell, or Hold, with David! Companies Discussed: AAPL, AMZN, AXON, CMG, CRM, DDD, GPRO, ISRG, META, MRNA, MSFT, NFLX, NVDA, ODFL, PTON, SHOP, TREX, TSLA Pre-order Rule Breaker Investing here: https://www.amazon.com/gp/product/1804091219/ Sign up for The Motley Fool's Breakfast News here: www.fool.com/breakfastnews Guest Host (first one ever): Chris Hill Guest: David Gardner Producer: Bart Shannon Learn more about your ad choices. Visit megaphone.fm/adchoices

Meet Jesse

Activa tus 7 Días de Prueba en "Club Cállate y Vende"https://www.detonadoresdevalor.com/clubcyvEntrénate directamente conmigo en nuestras sesiones grupaleshttps://www.detonadoresdevalor.com/membresiaEn este episodio analizamos las estrategias inbound y outbound para concluir cual de las dos es mejor para hacer crecer tu negocio.LINKS MÁS RECIENTES:¿Te gustaría tener una sesión en vivo conmigo una vez al mes y trabajar en tus ventas? ¡Entra a Detonadores de Valor!https://www.detonadoresdevalor.com/membresia¿No tienes un CRM? Comienza GRATIShttps://aff.trypipedrive.com/3gqeu4o6mi2z Hosted on Acast. See acast.com/privacy for more information.

Episode 272 - In another episode from the floor of PAPA - Nik sits down with Ash, an international pilot currently flying the Airbus A320 for a major carrier based in Hong Kong. Ash shares a global aviation journey — from flight training in New Zealand to flying single-engine caravans in the mountainous terrain of Indonesia, and eventually landing a career with a world-class Asian airline. We dig into what it's like flying internationally out of Hong Kong, how airline structures differ between Asia and the West, and the often-overlooked challenges of adapting to expat life in one of the world's densest cities. Ash also opens up about transitioning to the U.S. aviation system and earning his FAA ATP certificate, and offers his thoughts on CRM culture and cockpit dynamics across borders. What You'll Learn: How Ash built an international flying career starting with training in New Zealand What it's like flying single-engine aircraft in the challenging terrain of Indonesia The unique structure and expectations of working for an airline based in Hong Kong How cockpit resource management (CRM) and cockpit culture differ between Asia and the West What to expect when transitioning from an ICAO license to an FAA ATP The lifestyle realities of expat pilots living and working in Hong Kong Why global flying experience can give pilots a unique edge—if they're willing to adapt CONNECT WITH US Are you ready to take your preparation to the next level? Don't wait until it's too late. Use the promo code “R4P2025” and save 10% on all our services. Check us out at www.spitfireelite.com! If you want to recommend someone to guest on the show, email Nik at podcast@spitfireelite.com, and if you need a professional pilot resume, go to www.spitfireelite.com/podcast/ for FREE templates! SPONSOR Are you a pilot just coming out of the military and looking for the perfect second home for your family? Look no further! Reach out to Marty and his team by visiting www.tridenthomeloans.com to get the best VA loans available anywhere in the US. Be ready for takeoff anytime with 3D-stretch, stain-repellent, and wrinkle-free aviation uniforms by Flight Uniforms. Just go to www.flightuniform.com and type the code SPITFIREPOD20 to get a special 20% discount on your first order. #Aviation #AviationCareers #aviationcrew #AviationJobs #AviationLeadership #AviationEducation #AviationOpportunities #AviationPodcast #AirlinePilot #AirlineJobs #AirlineInterviewPrep #flying #flyingtips #PilotDevelopment #PilotFinance #pilotcareer #pilottips #pilotcareertips #PilotExperience #pilotcaptain #PilotTraining #PilotSuccess #pilotpodcast #PilotPreparation #Pilotrecruitment #flightschool #aviationschool #pilotcareer #pilotlife #pilot

Meet Eric

Join the Imagen Community on Facebook to continue the discussions between episodes.Looking for ways to boost your wedding photography business and build lasting relationships with clients and vendors? This episode of Workflows is your backstage pass to creating consistent, memorable experiences that keep clients talking and referrals rolling in.In this episode Scott is joined by New York-based photographer Taylor Isselhard, an expert in building meaningful client experiences and strong vendor relationships within the wedding photography space.Taylor Isselhard is a wedding photographer and business coach based out of Western, New York. He is all about making phenomenal experiences for those he has the honor of serving. He believes in creating a business that's centered on what you value in life. Taylor shares how focusing on consistency isn't just for couples, but it's a win for everyone involved in a wedding day, from vendors to venue staff. Discover actionable strategies for streamlining your client communication, leveraging vendor networking, and optimizing your website's SEO to attract more wedding photography leads. Taylor even opens up about his top challenges with CRM workflows and his honest, ongoing journey to improve them."I want everyone to be on the same page. And I want that type of communication to be consistent from wedding after wedding. So when we're showing up on the wedding day, we're all good to go. We've all communicated." – Taylor IsselhardResourcesThrive Wedding WorkshopThe Wedding Lens Lounge PodcastSEO By JoePic-TimeVoicenotesCastmagicWhy You Should ListenGet actionable tips to create a consistent, high-quality wedding photography experience for couples and vendors alike.Learn Taylor's step-by-step approach for improving vendor relationships and increasing referrals for your photography business.Unlock SEO strategies and practical blogging tips to boost your photography website's Google ranking.Hear about Taylor's real-life struggles with workflow tools, and how he's working to improve efficiency.Perfect for anyone in people photography, whether you're just starting your business, refining your workflow, or searching for community with other photographers.Take your wedding photography workflow from scattered to seamless. Press play on this episode of Workflows and set yourself up for stronger relationships, more referrals, and a growth-focused mindset!(00:00) - (01:11) - Workshop Details (02:24) - Consistency in Client Experience (04:29) - Vendor Collaboration and Communication (10:43) - SEO and Blogging Strategies (16:55) - Exploring WhatsApp Integration for Voice Notes (18:08) - SEO Strategies for Wedding Photographers (19:08) - Creating Effective Blog Posts for Venues (22:52) - Optimizing CRM Workflow with HoneyBook (25:39) - Leveraging AI for Business Efficiency (29:37) - The Power of Networking in Photography (31:30) - Upcoming Workshops and Where to Find More Information

Episode 164. Angel Nguyen from Team Signings is joining me this week. She will share how she started as a notary signing agent and her nationwide signing service. We also talk about mindset, growing up entrepreneurial, and how we to destress. A lot of great nuggets in this episode. You can follow her on social media @teamsigningsThe following link will take you to our Podcast links, YouTube, social media, and email:https://linktr.ee/peaksigningSupporting our sponsors supports the podcast:CRM: https://learn.loansigningsystem.com/masterclass-5998?am_id=derek68631-on-1 Notary Coaching: https://notarysuccesspath.com/coaching-program448866?am_id=derek820Loan Signing System http://loansigningsystem.com/?afmc=3ewComplete Notary Mentorship https://www.loansigningsystem.com/notary-signing-agent-mentorship.html/?afmc=3ewNotaryAct Ejournal https://register.notaryact.com/peaksignings/

Send us a text What does it take to gain the trust of investors and build a business that thrives in such a relationship-driven industry?In this episode of Weiss Advice, Yonah speaks with Julia Anderson, founder of Capital Catalyst and fractional CMO, who shares her journey from managing restaurants to becoming a marketing leader in real estate syndication. Julia explains how her early hands-on business experience prepared her to help capital raisers build credibility, manage marketing systems, and create authentic connections with investors. She also discusses the pitfalls she sees when working with new clients, the importance of CRM systems, and why personal branding often outweighs company branding when raising capital. [00:01 - 07:30] From Restaurants to Real EstateKey Takeaways:How Julia transitioned from restaurant operations to real estate marketing.Why her early leadership roles shaped her confidence and skillset.The importance of seeing opportunity in unexpected industries.[07:31 - 14:00] Thrown Into the World of MultifamilyWhat Julia learned at her first Best Ever Conference.How she began to understand multifamily syndication from the ground up.The significance of asking questions and staying curious in new industries.[14:01 - 21:30] Marketing Pitfalls and CRM ChallengesWhy CRMs often fail without proper customization.How messaging clarity impacts investor trust and action.The need to tailor marketing systems to both the business and its audience.[21:31 - 28:30] The Power of Personal BrandingWhy investors follow people, not just brands.How authenticity and storytelling build trust.What the significance of consistency is in social media and content creation.[28:31 - 34:47] Always Be Raising: Building Long-Term SystemsWhy raising capital isn't an overnight process.How the right systems create sustainable investor relationships.The importance of preparation before a deal is on the table.Connect with Julia:LinkedIn: https://www.linkedin.com/in/andersonjulia/LEAVE A 5-STAR REVIEW by clicking this link.WHERE CAN I LEARN MORE?Be sure to follow me on the platforms below:Subscribe to the podcast on Apple, Spotify, Google, or Stitcher.LinkedInYoutubeExclusive Facebook Groupwww.yonahweiss.comNone of this could be possible without the awesome team at Buzzsprout. They make it easy to get your show listed on every major podcast platform.Tweetable Quotes:“People follow a person. They don't follow a brand… So they need to know who you are as a person.” - Julia Anderson“The systems and the processes you build in a solid marketing foundation are what keep you from ever needing to scramble to raise cSupport the show

This content is for informational and entertainment purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice.----------------------------------------Hey friends,Welcome back to Funding Rounds, where we break down the week's most impactful startup and venture funding announcements—highlighting the mission, the money, and the impact behind it all.This week, over $1 billion was invested across public safety tech, clean energy, autism care, robotics, carbon removal, and more. Let's get into it.First Due Secures $355 Million to Scale Public Safety SoftwareFunding: $355 MillionGoal: Expand public safety and emergency response software solutionsImpact: Empowering first responders with technology to improve community safety

#FenceFam She's a girl boss in the fence CRM world! Amanda DeBrot jumps on the TFIP x FGP collab at the Indy/Kentucky Golf outing and shares what's new with CA and what's coming! Big things are coming! BIG!   Everything FenceTech Here: https://www.americanfenceassociation.com/fencetech/2026/   Cheers! Remember to like, share, comment and REVIEW!   The Fence Industry Podcast Links: IG @TheFenceIndustryPodcast FB @TheFenceIndustryPodcastWithDanWheeler TikTok @TheFenceIndustryPodcast YouTube @TheFenceIndustryPodcastWithDanWheeler Visit TheFenceIndustryPodcast.com Email TheFenceIndustryPodcast@gmail.com Mr. Fence Companies:    IG @MrFenceAcademy FB @MrFenceAcademy TikTok @MrFenceAcademy YouTube @MrFenceAcademy Mr. Fence Tools https://mrfencetools.com Mr. Fence Academy https://mrfenceacademy.com   Gopherwood & Expert Stain and Seal IG @stainandsealexperts  FB @ExpertProfessionalWoodCare YouTube @Stain&SealExperts  FB Group Stain and Seal Expert's Staining University  Visit RealGoodStain.com Visit Gopherwood.us   Log Cabin Fence IG @Log_Cabin_Fence FB @LogCabinFence Visit LogCabinFence.com   Elite Technique Visit getelitetechnique.com   Greenwood Fence Visit greenwoodfence.com   FenceNews Visit fencenews.com   Ozark Fence & Supply promo code: TFIP15 for 15% off! Visit ozfence.com   Benji with CleverFox for all your FENCE website needs! Visit cleverfox.online     Stockade Staple Guns Visit stockade.com   Bullet Fence Systems Visit bulletfence.com   ZPost Metal Fence Posts Visit metalfencepost.com

In this episode, Mitch and David look back at the 6th Core Episode from 3 years ago. They discuss the difference between a sole-proprietor, LLC, S-Corp, and C-Corp and which one could be right for you. They go over how to pay yourself, and what to set aside for taxes, the importance of discussing situations with an attorney or accountant. Not ready for a full blown CRM, this is a great option. Build jobs, bids, and invoice straight from the app. TW Job Calculator APPS https://play.google.com/store/apps/details?id=com.tradewinsconsulting.jobcalculator https://apps.apple.com/us/app/trade-wins-job-calculator/id6744992264?platform=iphone Trade Wins by Trading Content https://www.facebook.com/groups/1309829410166761 If you have questions you'd like us to answer, please feel free to email them to AskMitch@MitchSmedley.com Thanks for listening and thanks for sharing! Enjoy the show! If you'd like more insight from Mitch and David, you need to check out Trade Wins. Trade Wins can help you start your business or take your newer business and get it to a very healthy level. For more information about Trade Wins, check out https://www.tradewinsconsulting.com/ FieldPulse is the Official Field Service Management Software of The Void Podcast. Their software is ideal for you and your business. For more information about how FieldPulse can benefit you, check them out here: https://www.fieldpulse.com/book-demo?utm_source=referral&utm_medium=partner&utm_campaign=TheVoid/TradeWins http://empowerpayments.com/TheVoid Contact us: askmitch@mitchsmedley.com

What if your success as an advisor has less to do with technical skills and everything to do with mastering yourself? In this episode, I reveal the four quadrants of advisor success and why mindset, habits, and rituals are “10 to 100 times more important” than designations. You'll discover how understanding people, modern marketing, and workflow mastery can elevate your practice—and why self-mastery is the real game-changer.

Zvi Band is co-founder and former CEO of Contactually, which was CRM software for real estate and other relationship-oriented professionals. Contactually was founded in 2011 with initial funding and support from 500 Startups in Silicon Valley. In the next five years, they raised a total of $15.5 million from institutional VC investors. Contactually grew to about $10 million in revenue before growth stalled, and it became clear they couldn't raise additional capital or grow big without funding. The company was sold in 2019 to Compass, a major real estate technology company and brokerage, to power their internal CRM platform. In this episode, Zvi candidly shares his personal experience with VC funding, their opportunities and challenges, and the strategic dilemmas they faced along the way. Zvi now owns and operates a bootstrapped contact management software business called Relatatable. Quote from Zvi Band, co-founder and former CEO of Contactually “I realized I spent seven and a half years of my life in survival mode as a CEO with VC investors.. And at no point did I feel that like we were safe and things were fun, because the bank account was always trickling down a little bit.  “We always had big growth goals. And we were always thinking about, How do we get through the next VC funding round? At no point did I realize and celebrate that, hey, we built something really awesome.  “We could have chilled out once in a while or taken the team to Mexico for a week or something like that. But everything was around short term goals and what we need to do to get there that month.” Links Zvi Band on LinkedIn Compass on LinkedIn Relateable website The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com.

In this episode of Brush Busters, coaches Lucas and Chris tackle real letters from painting business owners and share their no-nonsense solutions.From Marcus in Calgary dealing with chunky paint batches to strategies for keeping customers happy while holding suppliers accountable, this episode dives deep into the real-world challenges painters face every day.Whether it's quality control, client communication, or knowing when to push back on a vendor, Lucas and Chris break down practical steps to turn frustrating problems into opportunities to build trust and improve your business.This episode is proudly sponsored by⁠⁠ ⁠DripJobs⁠⁠⁠! The CRM built for painting contractors. Click ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and use our code GROWTH60 to get a 60 days trial FOR FREE!

Is your CRM really driving revenue growth, or just storing notes no one reads?In this episode of Around the Horn in Wholesale Distribution, hosts Kevin Brown and Tom Burton pull back the curtain on how AI-enabled customer intelligence platforms like LeadSmart Channel Cloud™ are transforming sales enablement, workflow automation, and decision-making in distribution. You'll hear fresh economic insights, a candid look at tariff strategy, and why agentic AI workflows could be the future of competitive advantage in B2B.What You'll Learn:Why redefining “CRM” as a Customer Enablement Tool changes adoption rates and sales resultsHow to prepare your organization for agentic AI workflows by codifying your processesThe economic signals driving the Fed's next move and what that means for distributorsHow tariff extensions create hidden opportunities for future-proofing distribution supply chainsWhy AI policies are as important as HR policies in protecting your businessEpisode Highlights:04:15 – Why Kevin thinks it's time to rebrand CRM for the modern salesforce13:35 – Breaking down the PPI spike and its tariff-driven impact on inflation22:48 – The overlooked advantage of the U.S.–China tariff extension for supply chain planning33:12 – Agentic AI workflows: what they are and how B2B can catch up to B2C44:50 – Build vs. buy: deciding between low-code prototypes and industry-specific platforms55:19 – The silent AI adoption wave—why 40% of employees use banned tools at work01:04:38 – Balancing innovation with risk in AI implementation01:21:05 – Closing reflections and calls-to-action for distributorsTools, Frameworks, or Strategies Mentioned:LeadSmart Channel Cloud™ – AI-enabled CRM + customer intelligence platform for distributorsHidden Revenue Detection – uncovering untapped sales opportunities in ERP and eCommerce dataCustomer Enablement Tool (CET) – reframing CRM as a proactive sales assetAgentic AI Workflows – autonomous, decision-making processes powered by AIFuture-Proofing Distribution – strategies for mitigating supply chain and economic risksClosing Insight:“Data and workflows are the key readiness factors for adopting AI, you can't automate what you haven't defined.” – Tom BurtonLeave a Review: Help us grow by sharing your thoughts on the show.Learn more about the LeadSmart AI B2B Sales Platform: https://www.leadsmarttech.com/ Join the conversation each week on LinkedIn Live.Want even more insight to the stories we discuss each week? Subscribe to the Around The Horn Newsletter.You can also hear the podcast and other excellent content on our YouTube Channel.Follow us on Facebook, Twitter, Instagram, or TikTok.

This Podcast Is Episode 641, And It's About A Week In The Life Of A Profitable Contractor- Habits That Pay Off If you're a small construction business owner, you know what it feels like to be busy but not consistently profitable. You're running from job sites to supply runs to client meetings, answering calls at night, and still wondering where the money went at the end of the month. Here's the truth we see every day as construction bookkeeping specialists: The most successful contractors aren't just working harder—they've built weekly habits and systems that keep the business running while they build. In this post, we'll show you what a streamlined, systemized week looks like in a small construction business. Whether you're a solo contractor or leading a small crew, these routines can help you stay organized, improve your cash flow, and protect your profit. Why Weekly Habits Matter in Construction When you build consistency into your week, everything improves: You stop forgetting to invoice or follow up You get paid faster Jobs stay on schedule Clients feel informed (and complain less) You catch issues before they become emergencies The goal isn't to overload your week—it's to create a rhythm that keeps your business stable and growing, without requiring you to do everything at the last minute. Monday: Plan the Work, Work the Plan Morning – Weekly Kickoff Start your week with a short job planning session. Whether you're solo or managing a team, ask: What jobs are active this week? What phase is each job in? What materials, subs, or permits are needed? What deadlines are coming up? Use a whiteboard, spreadsheet, or project management tool (like Buildertrend or Trello). Assign daily goals to each job to ensure that nothing falls behind. Afternoon – Estimate & Lead Follow-Up Block off time to follow up on: New leads that came in over the weekend Outstanding estimates Questions from potential clients Even 30–60 minutes of focused follow-up keeps your pipeline warm and prevents "ghosted" leads. Pro tip: Utilize email templates for follow-ups and store lead information in a centralized location, such as a Google Sheet or CRM. Tuesday: Tidy the Books & Track Job Costs Morning – Track Labor & Materials Take 30–60 minutes to: Log hours worked so far (your crew's and yours) Review any receipts from the job site Match expenses to job names This provides a real-time view of how each job is performing against budget, enabling you to address issues before they escalate. Afternoon – Vendor Check-Ins Call or check with your suppliers: Confirm deliveries Handle any backorders Pay invoices on time (if possible to avoid late fees) Building good vendor relationships keeps your jobs on track and your business in good standing. Bookkeeper's tip: If you send us your receipts and labor updates every week, we can update the job cost reports and alert you if anything appears to be incorrect. Wednesday: Build and Communicate All Day – Focus on Production Mid-week is often when contractors are on-site all day. But don't go silent on your clients or back office. End of Day – Client Touchpoints Send a quick project update to each active client: What was completed today or this week? What's scheduled next? Are there any delays or updates they should be aware of? A 2-minute message can prevent hours of frustration or confusion. Systematize it: Use a weekly client update template or a shared project board where clients can check their progress. Thursday: Invoice, Collect, and Prepare for the Weekend Morning – Invoicing & Payments Every Thursday, review: What milestones were completed this week? What invoices should go out today? What payments are overdue? Send invoices promptly—don't wait until the end of the month. Progress billing maintains a healthy cash flow and reduces the risk of late payments. Afternoon – Financial Catch-Up Take another 30 minutes to: Send payment reminders Record payments received Pay subs (if applicable) Review your upcoming expenses Automation tip: Utilize QuickBooks, Joist, or another invoicing tool that automatically sends reminders. Friday: Review & Reflect Morning – Job Wrap-Up or Prep Use Friday mornings to: Finalize the week's job work Clean up job sites Prepare materials or tools for Monday Afternoon – Weekly Financial Review Block 30 minutes to review: Profit & Loss report Cash on hand vs upcoming bills Job profitability (are we still on budget?) Even a basic check-in provides insight into how your business is performing, not just how you perceive it's doing. What to ask your bookkeeper: Are we on budget for our active jobs? Did we hit our revenue and profit targets this week? Any unusual spending patterns? Weekend: Rest & Reset (Or Catch Up, Smartly) Use the weekend to rest—or if you need to catch up, keep it light: Review new lead inquiries Clean up receipts or paperwork Organize tools or truck inventory Try not to overload your Saturdays. You're running a business, not burning yourself out. Set boundaries: Let clients know you're unavailable on Sundays unless it's an emergency. Protect your peace. Recap: Weekly Rhythm for a Profitable Contractor Day Primary Focus Monday: Job planning & lead follow-up Tuesday: Job costs, receipts, vendor check-ins Wednesday: On-site work & client updates Thursday: Invoicing, collections, and financial review Friday: Job wrap-up, P&L check, planning Weekend: Light admin or complete rest This weekly flow doesn't have to be perfect. The point is to build structure into your week so you're not always reacting—you're leading. Why This Works When contractors follow a simple weekly routine: Jobs run smoother Clients are happier You get paid faster You make decisions based on facts, not gut feelings You work fewer nights and weekends You don't need to be a spreadsheet wizard or tech genius. You need systems that fit your workflow and a few key habits to stay consistent. And if you need help setting that up, that's where I come in. Need Help Building a Weekly System That Works? As construction bookkeeping specialists, we help small contractors: Automate financial tasks Track job costs easily Set up smart invoicing and reminders Build habits that protect profit Let's chat and streamline your week, so you can get back to building what you love. About The Author: Norhalma Verzosa is a Certified Construction Marketing Professional and serves as the Web Administrator of Fast Easy Accounting, located in Lynnwood, WA. She holds a Bachelor's Degree in Psychology and is a Certified Internet Web Professional, with certifications in Site Development Associate, Google AdWords Search Advertising, and HubSpot Academy. She manages the entire web presence of Fast Easy Accounting using a variety of SaaS tools, including HubSpot, Teachable, Shopify, and WordPress.

In this episode of the Scaling Japan Podcast, we welcome Bela Schweiger, President and CEO of Enter Japan K.K. Bela brings over 20 years of leadership experience at global firms including The Coca-Cola Company, Nokia, Häagen-Dazs, and L'Oréal.Bela shares essential insights on how retail distribution works in Japan, including the roles of trading houses, drugstores, convenience stores, and corporate buyers. He also provides practical strategies for handling Japanese distributor inquiries and how to pitch your brand effectively in a market known for its high standards and relationship-driven business culture.If you're aiming to launch or expand your consumer product in Japan, this episode is a must-listen for learning how to enter and grow in Japan's highly structured retail landscape.---AIM B2B – Integrated Marketing & PR in AsiaThis episode is sponsored by Custom Media, Tokyo's leading integrated marketing and PR agency since 2008, helping global brands expand across Japan and APAC.They can help you with:Localized storytelling to build trust in Asian marketsStrategic performance marketing for measurable growthAccount‑based marketing (ABM), paid media, GEO, and SEOHubSpot‑certified CRM & marketing automationData‑driven implementation with cultural expertiseLearn more about AIM B2BShow Notes:0:00 – Introduction1:11 – Overview of Retail Distribution in Japan8:03 – Major Beverage Brands of Japan15:35 – Role of Trading Houses (Sogo Shosha)26:01 – How to Handle Inquiries and Leads from Japanese Distributors33:57 – Comparing Corporate vs. Small Retail Partners37:18 – Growth of Drug Stores and Convenience Stores as Retail Channels40:21 – How to Localize Marketing for Japanese Consumers44:01 – Tips on How to Pitch Your Brand in Japan49:14 – Key Takeaways from Bela SchweigerLinks from Guest Appearance:

Re-releasing a DAT listener favorite! The Dental A-Team is seeing a lot of burnout across practices we visit, so Kiera's here to offer tips about delegating. Just because you can do a bunch of tasks doesn't mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to fill the time you've delegated out, and what the delegator and delegatee should absolutely not do. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:05) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, pillar, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A-Teams. Welcome to the Dental A Team Podcast.   Dental A Team listeners, this is Kiera and you guys I hope today is a great day for you. I am car casting today I am headed down to see my parents for a little bit today and Decided you guys know me when I drive between that Nevada, California state line I love to podcast if you have not heard about the time I was headed to my little sister's graduation and I was Car casting with a microphone. They have an agriculture check   point and go take a listen to that one. If you don't know which one that is, email us Hello@TheDentalATeam.com guys. just want to say a massive, massive, massive thank you to all of you who have been stepping up, taken on our review challenge and honestly leaving us reviews. I've seen you guys posting on our Google reviews to help deadly team. Get the word out. You've also been posting on Apple, Spotify, YouTube. I have been seeing those and I just want to say thank you. Shout out today. I saw Annie.   had posted and gave us a massive five star review and Annie, thank you. There's so many of you that have been listening in. Brooke Birdie saw your review as well on iTunes. And I just want to say guys, number one, it feeds my ego. So thank you. I am a words of affirmation girl. So that definitely is the best way to give back to me and make me feel like a million bucks. That's number one. So if you really want to make my day, please leave us a review and just tell us how great we are. I would love that. And number two,   Thank you guys for helping us help more practices. We have actually been seeing an upward trend on our podcast downloads. That is kudos to you guys. ⁓ Massive, massive, massive boosts on our downloads. And I just want to say thank you to all of you for doing that, because this is helping us help more practices. You know, when I started working at the dental college, the dean asked me why I wanted to take on this position. And I said, you know, I want to find a way to positively impact the world of dentistry in the greatest way possible. That's honestly why we   I did my job at the college and then that's also why I decided to ⁓ take on and work with the consulting company. And then that's why we started the podcast. So you guys, the only way for us to reach every dentist in the world is by you guys helping spread this. I think that that's the way we'll be able to positively impact the world of dentistry in the greatest way possible. So guys, keep hitting those downloads, keep leaving us review, keep sharing these.   When I see you guys on social media platforms where you're sharing our podcasts with people, it's been so helpful. So thank you guys for taking that on. So today's topic is how to delegate. I know I've chatted about this a few other times, but it's just been coming up more and more. And I know a lot of offices are struggling. I'm seeing more and more burnout amongst team members and owners. And so I thought that this would be a very applicable topic for you guys today. So basically number one, when it comes to delegating,   We've got to look to see what is the reason for delegating? Are we trying to find more time for ourselves so that way we can be more balanced? Are we trying to grow team members into another position? Or are we just trying to ensure that all team members are being utilized throughout the day? Maybe you have another reason you want to delegate, but oftentimes I find that the number one reason we don't delegate is because we're concerned about losing our place in our job.   and the value that we're bringing to the practice. When in actuality, I think it's let's get people into their zone of geniuses so we can work more effectively and consistently together. So for me, I think one of the best and easiest ways to delegate is for everybody just to do a brain dump on the tasks that they're doing day in and day out. Now the reason I like a brain dump rather than a time journaling is because oftentimes those things that we put on a brain dump are going to be the things that we can actually think about.   that are for for for front of our mind. So those things tend to be the ones that are consuming the most of our time. There might be other things on there that we don't think about, so you can always add back to this list. But what I really love to do is I love to brain dump all the information and then after I brain dump, I go back through, you guys know if you don't know, my favorite color is pink, and I go back through with a pink highlighter and I literally look at all the tasks that only Kiera can do. A lot of times the tasks that I'm doing are not things that only I can do.   Or if they are only things I can do, I might need to train. So for example, I used to be the only person who could podcast on our team. So we decided, Hey, the consultants actually have a lot of great information that they could be sharing. And it doesn't necessarily have to just be Kiera. So we decided to start training the consultants to see could the consultants ever podcast if something were to ever happen to me. And the answer is yes, I trained them about the microphones. I taught them how to podcast. taught them how to do cadences, but I realized.   That was something that only Kyra could do before, but you guys, I am looking to try and have a baby. We've been talking about this forever, but guys, don't worry. I'm a walking bag of, I feel, lethal hormones right now. We are starting the process of IVF and ⁓ if you haven't done it, that's great. Congratulations. If you have gone through it, please send me help because I literally feel like a lethal bag of walking hormones and don't even know how to control myself right now. It's like one minute I'll be fine. The next minute I'm bawling my eyes out. And I heard even after you have babies,   this doesn't go away. I don't, I don't quite know what to do. But the bottom line is our team had to be able to start delegating things to our other team members that they could do just as well, if not better than me. But that also came up with, I had to realize I needed to start training. So delegating, we've got to look at like, what's our ultimate goal. So for me, my ultimate goal was I wanted to ensure that Dental A Team could continue to grow, bless people's lives, positively impact the world of dentistry in the greatest way possible. And for me,   to also be able to be a mom. So in order for those two things to happen, I had to start delegating and utilizing it. I realized I don't delegate that much. I like to swoop in and save the day because I think I can do it faster and better. Well, the answer is yes, I theoretically can, but that doesn't mean I should. Okay, I'm going to say that again. Well, yes, I theoretically can do everything potentially faster and better. That doesn't mean I should because what that does is that actually means that I'm a one man team.   rather than a multiple person team. So I want to have all of the people on my team working super well. And I want to ensure that they're all able to do the task. And it's not just me. So I would say that you guys are going to be able to start looking for your why of why you want to delegate. So once you have figured out your why as to why you want to delegate and the plan,   Then we go through, like I said, and you highlight all the tasks that are actually tasks that only you can do. Like I said, some of those tasks that only you could do, maybe if you trained, you could actually get those tasks passed off your plate. But I really like you guys to ensure that you know exactly why you want these tasks to be completed, why you want to delegate. I think having a strong why helps you realize that that's what you're actually going to do rather than it just being a wish that you're hoping one day will come true.   Like I said, I'm not a great delegator and I realized that because I like to swoop in, save the day, make everything better and theoretically I can do it better, faster. However, I can't ever grow the company. I can only grow as big as I can grow. So realizing that sometimes delegation also will be an avenue for growth for your practice is one of the best pieces of advice I could ever give any of you. So realizing that when you delegate, you allow other people to blossom and shine, you allow yourself to blossom and shine and grow to a larger scale.   Now I will say some people I watch them delegate and then they get lazy. They will pass all their tasks to other people. They'll grow everybody else, but then they forget to grow themselves. So when you delegate off of your tasks, say if you're an office manager and you get a front office lead and then you get a clinical lead, well, sometimes you as an office manager, no longer know what you should do. This is where you start diving deep in the areas. Maybe you don't know. Let's talk about the business aspect. What are the financials of your practice? What about overhead? Do you know how to adjust that?   You're going to start thinking like a business owner. Also go to your dentist and figure out what's on their plate. Have them brain dump and look to see what tasks you can take off immediately and what tasks you need to learn and grow into. So making sure as you delegate, you don't get lazy. You don't pass too many things there. Also before you delegate, I want to make sure that you've built an admin time into your schedule. So doctor time, you can have that as CEO time. You can have it as admin time. You can have it as golden time. I don't care what the heck you call this time, but it's set block time every single week in your schedule.   Oftentimes the practices all notice that they'll want to hire somebody else before they put in this admin time. I chatting with a front office team. Typically we like to have one front office team member per doctor, unless it's a solo doctor, then I for sure want two front office people just so we avoid any temptation of embezzlement or fraud or anything of that nature. So what happens is a lot of times people feel like they need to get more people upfront, but they don't realize you can delegate tasks that would actually make the patient experience better. For example,   chairside treatment plans on an iPad, taking fluoride payments in the hygiene operatories that make it so much faster and easier for every single person in the practice. What about tasks like insurance verification? That might take a long time and it might actually be cheaper to outsource that. So looking at that, but also before we even consider that, I want to see, you actually doing ⁓ that admin time every single week?   And if you're not, that might be a critical place to start before we even start delegating. Because a lot of times, a lot of those projects that we want to delegate, if we just had one or two hours in a week where it was dedicated, not interrupted time, we could actually crank a lot of those things out and be super hyper productive. So for me, I have a business focused time. I have a three hour block every Wednesday from 7 a.m. to 10 p.m. My team knows, do not even think about scheduling something there. Don't do it. It's not good for you or for the business.   So that is my blocked golden time and I work on big project items. So for me specifically, I work on, I'm looking to bring in a different position in our company and I'm mapping that out, talking to mentors, figuring it out, writing job descriptions for it. Other things like I'm not going to use that time to podcast. As much as I love to podcast, I have that built into my schedule in another place. I'm not going to use that time to answer my emails. Instead, I'm going to use that time to work on high level.   most productive projects. For some dentists, that's where you might be designing cases. So getting all that ortho completed or designing those cosmetic cases that you know you need to get completed. That's where we're going to be able to have a much more successful and productive schedule if you actually block that time. For office managers, this time might be where you actually go through your one-on-one employee check-ins. It also might be where you work on maybe sign development or looking at all the KPIs.   and figuring out what KPIs need to be adjusted, doing a deep dive on the numbers. For billers, this is the time where you call on those collection calls. You work on your AR, that's the deeper projects, the ones that have to have a ton of time dedicated to solving them and figuring them out to get them paid. That's where we utilize this time. For our scheduling team, this is the time when you call all those unscheduled re-care calls. Same thing for treatment coordinators. We call those unscheduled treatment lists.   Just think of every person did this. ⁓ I forgot the clinical team. Let me give the clinical teams some ideas. Don't want to let you guys feel left out. So for our clinical team, we might want to give them some block time to maybe get those crowns or those ortho cases done. This might be the time that our team actually orders for the practice. It could be the time ⁓ for a lead hygienist. This might be the time that you create like the perio protocols or review the numbers on your hygiene, on your hygienist and see.   How is their fluoride ratio? How are their perio numbers? This is the time when you'll deep dive in there. It's not the time we dedicate for sharpening scalars. This is the time where we literally are maximizing and doing those high level projects that will move the practice forward. Hey, Dental A Team listeners. You guys have heard the early bird gets the worm, right? What does that even mean? Well, it means that the early bird is the person who maximizes on benefits.   optimizes their practice and they take advantage of great deals. So guys, right now, this week, last chance to save on Dental A Team's virtual team summit. It's all about optimization and execution with an emphasis on full team. And then Saturday is all about leadership. So guys, don't miss out. You know, you're going to come. So you might as well pop on over to TheDentalATeam.com snag those early bird tickets, because once they're gone, they're gone and you'll be paying more for the same event. So head on over to TheDentalATeam.com.   Snag your early bird virtual summit for April 22nd and 23rd, and I'll see you there. So again, before we ever delegate, I want you to make sure you have that time built in. After that, I want you to figure out why you want to delegate. What's the bigger purpose as to why you want to delegate these tasks. Then what we do is we come up with a game plan of, fantastic. This is what we are going to delegate. This is how we're going to delegate. This is why we're going to delegate.   then we actually have to delegate. Okay? So we have to delegate guys. That's part of the game. That's what we have to do. Now people get really nervous to delegate because why? We don't want to what? Dump on somebody else and make their life stressful. Well guess what? They might already be doing half of what you're doing and if it just was their project, you might make their life a lot less stressful. Let's just pivot that a little bit. Also, we might be able to do things like, ⁓ we might be able to find efficiencies.   I will tell you if I give Shelby a project that I've been working on for quite a while, Shelby is way more efficient and organized and structured than I am. And so she usually can come up with a better way of doing it than I can. That's going to create ease and efficiency for our entire team. So when we go to delegate, we can check in with people, ask how much time and say, hey, here's the list of items. First and foremost, you can have a team meeting and be like, here are all the items up for grabs. Who wants to own this section? Now.   I say to team members who are being delegated to one of the number one ways for you to lose confidence in your practice, the person who's delegating to you is by not following through. If you say, yeah, I'll take that on, but then you never actually do it, I do not want to delegate to you again. I lost trust. So when people do this, I'm going to say you've got to own it with integrity. So if I say, yes, I'm going to take this on, I don't care how I've got to remember it. I don't care how I need to figure it out.   my job because I committed, I'm going to own this process. I'm going to own the fact that I need to do this because I committed to it and I own my word. It's not accountability. You don't your office manager following up like, okay, Kara, I know you said you take on ordering. Did you get it done? The answer is yes, the office manager should still do that. But me as a person who took this on, I need to have an attitude of ownership in my practice where I don't need somebody to come follow up with me.   check in because I know when I say I'm going to do something, I will fall through a hundred percent. So team members, leaders, everybody listening, check yourself. Are you a person who actually owns your word, takes ownership of the things that you commit to doing with your job, with your personal life, all those areas. Do you actually take ownership of it? Do you take ownership of your health? Do you take ownership of your happiness? Do you take ownership of your financial wellbeing? Do you take ownership of the schedule if you're a scheduler?   Do take ownership of making sure every doctor hits goal every single freaking day if you're a treatment coordinator? Do you take ownership as an office manager that you will continually hit a minimum of a 10 % growth rate every single year and make sure that your team is super happy and content? As a doctor, do you take ownership that you are going to produce and increase your clinical skills so you can be the best provider that there ever was? As a hygienist, do you own that you should be producing 3.3 times   or 3.5 times your pay or 3.0, I don't care guys, choose your number and stick with it. There's a million of them. Minimum three, maximum 3.5 and less your fee for service. Then I for sure, for sure, for sure, for sure want you to be producing at least 4.5 times your pay. Okay? Do you take ownership that it's your job, not the scheduler's job to ensure you're hitting your production every single day, that you're mixing your schedule, that you're maximizing, that you're getting a 98 % reappointment percentage?   Assistance, do you own the fact that you should not be getting up in a procedure to go get something because you didn't set up your operatory? Do you own your job? Do you own that you should be looking for same day treatment you can add on because you look at their treatment plans. You don't just robotically do what's on the schedule. You actually proactively look for things and own that as your job. Okay, so if you're not there, let's start there. That way when people come to you to delegate to you, you know that you can count on yourself to.   own whatever is coming to you to delegate. So then once we delegate, we pass it off. We have to make sure we've got clear expectations of when we want people to follow back up with us. So for example, I passed a task to Shelby. I wanted to find out a report on our consultants. That was something guys that was on my to-do list for about nine months. Yes, nine months and I did not complete it. So I decided this is something that is not just a Cura only task.   Shelby is probably much faster and could probably get this done faster for me. So what do I do? I pass it to Shelby. I asked her, Hey, this is what I need done. What do you need help with me? I gave her all the resources and tools so she could actually execute on it very well. And then I asked her, okay, what will you need from me? ⁓ she told me, and then we said, what date could you get this completed by? Shelby had to methodically think about, Hmm, this is going to take me a while. I have a lot of tasks on me. I think Kiera, I could get this done by the end of Q1.   does that work for you? So that means March 31st. And I said, totally no problem. We put it in, we have a task organizer. We utilize a CRM. So it's kind of like your guys's Dentrix open dental. And it's where all of our clients are housed. Plus it's where all of our tasks are housed. So we have it there. Shelby and I put the deadline on there. And then when she gets it done, she checks it off. If you guys don't have a task manager or things that these projects, I would suggest you get one. For practices, I've seen the software Asana or Trello.   or Google Docs all work really, really well when we're assigning out a bunch of projects and needing to have deadlines on them. So those would be the ones. Some offices love Basecamp, other offices love monday.com. For me, Asana is probably your easiest, fastest one to set into place. Or a simple task manager, ⁓ Google Docs is honestly going to be your easiest one. And then just make sure you review it every week and check it off. We noticed with our team, we were delegating. Our team was taking ownership of it.   However, we didn't have a consistent follow-up process. And I would say that's the next piece of delegation that oftentimes fails in a practice is we don't follow back up. So for us, we just said it as Friday morning at our morning huddle. We pull up the task sheet and we pull up our Asana board. And we go through every single task that should be done and everything headed up for the next week to make sure our team stays responsible and they don't forget. And we have a consistent follow-up process. So that way it's not sitting here thinking, well, I'm sure Shelby will do it.   We actually have a set process in our company where we follow up every single week. That was because we realized we were passing out tasks. Our team was doing a great job. But then we all kind of would get sidetracked and forget what we had committed to doing. And we need to have a place where we could have everybody aligned. So those are some of the key pitfalls that I see with delegation. Those are some of the solutions that I've seen work well. But at the end of the day, we can sit here, we can talk about it, we can create solutions, all these different things.   But what really is the number one piece is actually doing it and then following up. Those are the two most paramount pieces with delegation. I will say having a strong why is going to make you delegate faster and more consistently than just talking about it until I decided, Hey, I'm getting pregnant. Hopefully fingers crossed. I didn't really see the need to delegate. Yes, I did for my own mental sanity, but until I had that why.   And other times when I've opened up a second practice, instantly I've got a strong why that I need to delegate these tasks so that way all the information can come back to me as a regional manager and I'm not having to micromanage or check in all the time with my team. Guys, there is a different between micromanaging and checking in. Checking in, keeping track of all the projects is not micromanaging, period. Micromanaging is where it comes sit over your shoulder and tell you how to do your job. That's micromanaging.   but checking in with you to ensure that you're actually doing your projects, that's just called running a business. That's called running a team. That's making sure all the team is growing in the same direction and the team knows the set expectations. So guys, try delegation. I see it happening. You can make your team work so much more effectively and efficiently. So I suggest, one, get a list of all the things that could be delegated. Two, let's pass it out to the team and ask people who can own it. Three, let's make sure we have a set time of where we can actually follow up as an office.   and ensure all projects and tasks are being completed and done. And four, create a culture of ownership where when we say we'll take something on, we own it, we don't drop the ball. I want to sing this song to you guys like, we own it. You can go look it up. I didn't do it justice and I'm not going to sing karaoke for you guys. However, get your team to own it, delegate, rise everybody up, make sure that you guys don't have a set process for it and realize how much more effectively your team can operate when all of us are working together.   growing the company in the way that's best for the company to grow. All right, guys, as always, so much love to you. Thank you for being a Dental A Team listener. I super appreciate it, guys. So thanks for listening, and I'll catch you next time on the Dental A Team podcast.   that wraps it up for another episode of the Dental A Team Podcast. Thank you so much for listening and we'll talk to you next time.  

Jim talks with Adam B. Levine about humanity's rapidly changing relationship with AI and "thinking on demand." They discuss the GPT-5 release & pricing, open-source AI models, the three-dimensional framework of AI advancement (models & hardware & agent frameworks), the evolution of vibe coding, development tools, agent-based development, AI implementation strategies with humans in the loop, the Midnight Protocol project, Vendor Relationship Management versus CRM, automated negotiation systems, the trillion-dollar opportunity in improving the infosphere, enshittification risks, local AI processing on personal devices, the future of AI agents as personal representatives, and much more. Episode Transcript Speaking of Bitcoin! Podcast JRS EP 313 - Chris Colin on Why Customer Service Sucks JRS EP 316 - Ken Stanley on the AI Representation Problem The Intention Economy, by Doc Searls Midnight Protocol Adam B. Levine has spent over a decade pioneering disruptive technologies before they become mainstream. He launched one of the earliest Bitcoin podcasts, Let's Talk Bitcoin! (2013), founded Tokenly (2014)—one of the earliest companies exploring what could be done with blockchain tokens—and served as CoinDesk's first podcast editor (2019), hosting shows like Speaking of Bitcoin and Markets Daily. In 2021, he founded 330.ai, a startup building cutting-edge tools to boost creativity with AI.

In this conversation, Ty Garrett shares his journey into the real estate space, the evolution of DataFlik, and the significant role AI plays in transforming marketing and business management. He discusses the differences between working with investors and realtors, emphasizing the unique challenges and opportunities in each sector. Ty also provides insights into scaling a tech business in the real estate industry, highlighting the importance of partnerships and understanding market needs. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

What happens when a newly married restaurant worker from Peru is told he can't qualify for a traditional home loan? For Andre Martinez, that roadblock sparked a Google search that changed his life. Within days, he discovered Pace Morby's creative financing strategies, joined the SubTo community, and landed his first deal in just two weeks. But Andre's path wasn't easy—nine months without a paycheck, getting fired multiple times, nearly quitting real estate, and surviving a nightmare first renovation where everything that could go wrong… did. Through grit, relentless action, and learning from every setback, Andre built a thriving co-living portfolio that now cashflows thousands each month and freed him from his W-2.

Join Clay Mertes and Lucero Diaz in this engaging, podcast-style presentation as they delve into the myriad benefits of the President's Club at The Alliance. Discover exclusive tools and resources, including ZipRecruiter ads, AM Cards, WebPress videos, and the innovative go high-level CRM system. Learn how these benefits can streamline your recruiting, enhance sales, and maximize your business's potential. Whether you're a seasoned member or new to the club, this video is packed with actionable insights and special promotions tailored to elevate your success. Don't miss this in-depth guide to harnessing the full power of President's Club!

When I hired my very first team member, I thought I was setting myself free. In reality, I was just paying someone to help me hold all the hats I was still wearing.About one year into my business, I brought on a Virtual Assistant striving to be an Online Business Manager. She was a jack-of-all-trades, and worked well for a time. That was the beginning of overpaid and underqualified hires – and me clinging on to them out of “loyalty”. It would take me until my first 7-figure year to realize I had no CRM, no real data, no systems and no team equipped to run the business without me.Since then, I've built something entirely different. A team that knows the mission, owns their roles, meets clear KPIs and makes decisions without me hovering. New sales team members and account managers are fully trained and integrated in just seven days.In this episode, I'm sharing exactly how I went from bottleneck to leader, the hiring mistakes I'll never make again, and how to build a team that runs your business, so you can finally step out of the operator role without the whole thing falling apart.–Join our Fit Pro Business Secrets Made Simple group over on Facebook for exclusive resources, trainings and help as you're growing your online fitness business. https://www.facebook.com/groups/fitprobusinesssecrets/  Follow Taeler on Instagram. https://www.instagram.com/taelerfit/Learn more about working with Taeler, whether you're just starting your online coaching business or scaling to multi-6/7-figures. https://taelerdehaes.com/ 

Pace catches up with Monica Heredia to break down one of the most inspiring lending journeys in the Gator community! She started with just $15K in private capital and a bold move—her first deal was an EMD loan. Fast forward 18 months, and Monica has funded over 42 deals totaling more than $2.5 MILLION!

200 episodes isn't just a number. It's a milestone that only a tiny fraction of podcasts ever reach. In this special episode, Emma reflects on how Stop Scrolling, Start Scaling grew from a single idea into a powerful engine for visibility, connection, and conversion. From day one, this show has been about giving you more value than we could ever fit into an Instagram caption, and over time, it's become a foundational piece of Ninety Five Media's business growth. Hear Emma explain how the show fits into Ninety Five Media's larger marketing funnel, and get your gears turning about how a podcast might support your own business growth, too. Whether you've listened to all 200 episodes or you're tuning in for the first time, play this episode for honest reflections, major lessons learned, and a glimpse at what's coming next. Listen in as Emma explains: How podcasting became a high-converting part of our marketing funnel What we've learned from listening closely to our audience analytics The ripple effect this podcast has had on our listeners and our business And much, much more!   Connect with Ninety Five Media: Website   Instagram  Need Support with Your Podcast? We've got you covered  Book a Strategy Intensive Call with Emma for a custom marketing plan for your brand:   strategyintensivecall.co   Book a call to explore our social media management services for your business! ninetyfivemedia.co/book-a-call  Streamline your client experience and make your life easier with Ninety Five Media's favorite CRM, Dubsado! Get 20% off your first month or year with code: emma20  

In this special birthday episode recorded live at the Global Leadership Summit, Kalena James and Julie Deem reflect on their four-year tradition hosting UNITED State of Women, the power of focusing on “one thing,” and how living with intention shapes your impact. They share personal stories of how God has used their gifts to open unexpected doors, why consistent “boring” work leads to meaningful change, and how knowing what you really want makes it easier to say no to distractions. From podcasting to leadership brunches, they explore how faith, purpose, and intentionality create ripples that last far beyond any single season.Episode Highlights:Clarifying what you really want makes decision-making and prioritizing easier.Consistent, faithful “boring work” creates the biggest long-term impact.Your gifts will open doors when you align them with service and purpose.Learn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@uswkokomo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kalena James ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@yesitskalenajames⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Julie Deem ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@indymompreneur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠--------------------------------------------------USW Kokomo ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Production by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Business Podcast Editor⁠⁠⁠⁠⁠

Real talk for service-based business owners who are building systems, teams, and sanity. In this episode of Inside The Wolf's Den, Shawn and Joni Wolfswinkel dive into the exact blueprint you need to scale without burning out. If you run property management, plumbing, construction, or home services—and you're overwhelmed by doing it all yourself, this episode is for you. We take a hard look at whether your sales process is actually scalable. When a new lead comes in, do you know exactly what happens next? How many follow-ups do you send before you give up? Could your team follow a proven process without you being the bottleneck? The goal is a sales engine that closes without you having to be THE “salesperson.” Core topics include the silent killers of sales, missed follow-ups, leads forgotten in the inbox, CRM chaos, and the drag of admin during prime selling time. We uncover practical systems that keep your pipeline healthy and your team performing, so you can grow without losing control. Discover the five habits of a true sales machine, including following up within 24 hours and using pre-written templates in your CRM. You'll leave with a concrete plan to walk into each day with warm leads prepped, a cleaned CRM, and follow-ups that are handled so you can prep your next call, hire the right remote team members, track your pipeline, and send timely follow-ups. If you crave a candid sales conversation, practical systems, and straight answers, this episode will help you build scalable operations that run smoothly, reliably, and without burnout. Listen in and start selling like a machine. YouTube Link: https://youtu.be/itMqLvpkWxk

Drex covers three critical cybersecurity trends: companies swapping full-time security staff for platform subscriptions (requiring premium salaries for contract managers), the rise of AI agents in both cyber defense and attacks, and voice phishing campaigns targeting CRM systems like Salesforce that have compromised major brands including Adidas and Victoria's Secret. Healthcare organizations face unique risks from PHI exposure and must balance automation with human oversight while training staff on voice-based social engineering attacks.

What does it take to go from working on the tools to running one of the fastest-growing painting franchises in the country?In this episode, I sit down with Zach Tanner, founder of Painter Bros and FM Flow, to unpack his journey from an 18-year-old with a paintbrush to leading a company with over 140 territories across the U.S.We talk about:How he scaled from one job site to a national franchiseThe mindset shifts that made rapid growth possibleThe systems he uses to keep quality high while expanding fastWhy FM Flow might be the next big thing in the industryWhether you're on the tools now or already running a crew, Zach's story will inspire you to think bigger and move faster.Sign up for FMFlor here, just say you came from the podcast to get the discount

This week on The RAG Podcast, I'm revisiting my chat with Jordan Shlosberg, founder of Atlas, the first AI-first CRM built for the recruitment market.Jordan's no stranger to scale. Before Atlas, he founded Prosapien, growing it to $40 million in revenue in just five years before exiting. He's now bringing the same disruptive approach to recruitment technology.We talk about:How Atlas uses AI to eliminate low-value admin work for recruitersWhy the recruitment industry is ripe for disruptionLessons from scaling and exiting ProsapienHis vision for building a CRM that recruiters actually want to useHow he's creating a culture where employees share in the company's successJordan's mission is to give recruiters more time to do what they do best, building relationships and making placements, while Atlas handles the admin.If you're questioning whether your CRM is keeping up with AI's potential, this is one to watch.--------------------------------------Chapters00:00 Introduction to The Rag Podcast and Guest Jordan Shlosberg02:51 Jordan's Entrepreneurial Journey and Background05:57 The Birth of Atlas and AI in Recruitment08:51 The Role of Family Background in Entrepreneurial Drive12:03 Transition from Finance to Entrepreneurship15:03 Building ProSapient: The First Company18:06 Growth Strategies and Challenges in ProSapient20:55 Technology's Impact on Business Operations23:52 Navigating Funding and Investment Rounds26:41 The Evolution of Leadership and Management29:47 The Future of Atlas and AI in Recruitment43:54 Navigating a Competitive Recruitment Landscape45:31 Building Software for Recruitment Success48:48 Innovating in Recruitment Technology50:31 The Future of Spec CVs and AI Integration58:30 Streamlining Administrative Tasks with AI01:00:27 Enhancing Data Management and Reporting01:08:37 Customer Support and User Experience01:17:42 Vision for the Future of Atlas__________________________________________Episode Sponsor: AtlasYour memory isn't perfect. So Atlas remembers everything for you. Atlas is an end-to-end recruitment platform built for the AI generation. It automates your admin so you can focus on the business tasks that matter. How many conversations do you have every day? With clients. Candidates. Your team. Service providers.Now how many of those conversations can you recall with 100% accuracy? How many hours a week do you spend making notes to try and retain as much as possible? And how much is still getting lost along the way? Traditional CRM systems weren't built for the type of recruitment business you're running right now. They were built to rely on the structured, tagged, categorised, and formal data you could feed it. Manual processes that needed you to input specific information, based on specific questions and answers. But what about all the other conversations you're having every single day? Atlas isn't an ATS or a CRM. It's an Intelligent Business Platform that helps you perform 10X better than you could on your own. How? By removing all your low value tasks, acting as your perfect memory, and providing highly relevant recommendations to impact your performance. Learn more about the power of Atlas – and take advantage of the exclusive offer for The RAG listeners – by visiting https://recruitwithatlas.com/therag/ __________________________________________Episode Sponsor: HoxoRecruitment agency founders - this one's for you.What's your plan for the rest of 2025?If

In this eye-opening conversation, Brendon Dennewill sits down with Kristen McGarr, Founder and Fractional CRO from Adroit Insights, to discuss why most CRM implementations fail and what businesses can do differently. They dive deep into the critical importance of prioritizing people and processes before technology, sharing real-world examples of how this approach transformed a 6-person company into a 21-person team in just six months.Kristen brings her unique perspective as both a CRO and CRM expert, explaining why adoption is the #1 metric for CRM success and how to think about your CRM as a valued team member rather than just another software expense. This episode is perfect for business leaders considering a CRM implementation, struggling with current adoption issues, or planning for growth.What You'll Learn:Why the "people, process, technology" framework is critical for CRM successThe real reasons CRM implementations fail (and how to avoid them)How to calculate the true cost of CRM ownership beyond software subscriptionsStrategies for maintaining data integrity as your business growsThe importance of having an internal CRM championResources Mentioned:HubSpot: Comprehensive CRM and marketing platformZoho: Business software suite and CRM platformUpwork: Platform for finding CRM support resourcesIDC Research: Total value of ecosystem studiesGoogle Sheets integrations: For bridging spreadsheet users to CRM adoptionAbout Kristen McGarrTitle: Founder & Fractional Chief Revenue OfficerCompany: Adroit InsightsExpertise: CRM implementation, revenue operations, business process optimization, and fractional leadership for solopreneurs and small businessesLinkedIn: Kristen McGarr Website: Adroit InsightsLet's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

De eerste wedstrijd van het seizoen zit erop en de zorgen zijn nog niet weggenomen. Ajax liet gapende gaten vallen en had het had zomaar anders af kunnen lopen. Heitinga komt nog steeds niet lekker uit interviews en we missen écht een 6. Maar er zijn ook lichtpuntjes. Jan en Kevin bespreken met zijn tweeën alles rond de seizoensstart en daarbuiten.(00:00) Intro(01:20) Openingswedstrijd tegen Telstar(20:50) De mediaoptredens van Heitinga(27:50) Het Wedstrijdwoord(30:50) Heitinga vs. Hans(35:30) Jong Ajax en de jeugd(44:20) Go Ahead Eagles(46:30) Hint aan Heitinga(49:55) Ontwikkelingen op de transfermarkt?In de podcast verwijzen Jan en Kevin naar:Het boek Intensity, van Pepijn Lijnders: https://www.bol.com/nl/nl/p/intensity/9300000109183528/SuperOffice CRMSuperOffice CRM is een CRM leverancier dat al 35 jaar bestaat. Middels een partnership zorgt SuperOffice samen met hun klanten voor een goede inzet van CRM binnen een organisatie waar gemak en adoptie hoog in het vaandel staat. Bedrijven die met CRM werken zijn in staat middels een uniforme en centrale werkwijze, omzetverhogend te werken. Daarnaast borg je relevante klantinformatie voor je organisatie.Meer weten? Kijk dan op: https://www.superoffice.nl Petje AfDe link voor onze Petje Af-pagina is: petjeaf.com/pantelicpodcastZie het privacybeleid op https://art19.com/privacy en de privacyverklaring van Californië op https://art19.com/privacy#do-not-sell-my-info.

Read Dan Shipper's essay on the allocation economy: https://every.to/chain-of-thought/the-knowledge-economy-is-over-welcome-to-the-allocation-economyGuillermo Rauch is one of the most prolific coders of this generation. But he doesn't think of himself as a coder anymore. Coding, he says, is a specific skill that AI is becoming great at. Instead, he thinks the future of coding is more holistic, full-stack engineers who can ideate, design, and execute all together. Guillermo is the founder and CEO of Vercel, the creator of NextJS, and SocketIO. We spent an hour talking about the future of software development in an AI world—and the meta-skills that are essential for the coders of today to master—in order to use tomorrow's tools to their fullest extent.If you found this episode interesting, please like, subscribe, comment, and share! Sponsors:LTX Studio is helping storytellers go from concept to delivery in one seamless platform. Whether you're storyboarding your next film, prototyping ad concepts, or creating pixel-ready assets, LTX Studio allows you to fully realize your imaginations. Check them out here: https://tinyurl.com/2d5nx3utAttio is the AI-native CRM built for the next era of companies. With Attio, setup takes minutes. Connect your email and calendar, and it instantly builds a CRM that mirrors your business. Go to https://www.⁠⁠⁠⁠attio.com/every to get 15% off on your first year.Want even more?Read Dan Shipper's essay on developing taste with AI: https://every.to/chain-of-thought/what-i-do-when-i-can-t-sleepTry Cora to manage your email with AI: https://cora.computerTry Spiral to repurpose content with AI: https://spiral.computerTry Sparkle to organize your files with AI: https://makeitsparkle.coSign up for Every to unlock our ultimate guide to prompting ChatGPT here: https://every.ck.page/ultimate-guide-to-prompting-chatgpt. It's usually only for paying subscribers, but you can get it here for freeTo hear more from Dan Shipper:Subscribe to Every: https://every.to/subscribe Follow him on X: https://twitter.com/danshipper Links to resources mentioned in the episode:Guillermo Rauch: @rauchgVercel: https://vercel.com/ Last week's episode with Nabeel Hyatt: https://every.to/podcast/the-venture-capitalist-who-only-makes-two-bets-a-yearDan's essay about the allocation economy: https://every.to/chain-of-thought/the-knowledge-economy-is-over-welcome-to-the-allocation-economy

Brandon Rickman is a seasoned real estate investor and entrepreneur who has flipped over 500 houses and owned both short- and long-term rentals. He has raised private money for multiple projects, operates a private lending business, and is currently developing a three-story A-class self-storage facility outside of Atlanta. With over two decades of experience, Brandon has scaled from small residential projects to multimillion-dollar commercial ventures.    

Corporate pilot (and MrBeast 100-day jet winner) Armando Carrion jumps in to unpack the ops behind living on a Hawker 800 for 100 straight days—no devices, no Netflix, just Part 91 brainpower and a lot of extension cords. We get into air-to-air formation over SoCal and the Grand Canyon (yep, with a Bonanza), CRM, and why Armando turned down the “double-or-nothing” 100-day extension. We also talk post-win realities: maintenance bills, management, and why the airplane is probably headed to a new owner. Follow Armando at @flyajc  Watch Armando's Mr. Beast Challenge   Show Notes 0:00 Intro 3:27 Preparing for the Video 12:41 Tech & Logistics 31:21 Physical & Mental Challenges 36:21 Cleanliness 42:15 Flight & Food 54:11 Consequences of Winning 1:09:01 Final Thoughts   Our sponsors: Harvey Watt, offers the only true Loss of Medical License Insurance available to individuals and small groups. Because Harvey Watt manages most airlines' plans, they can assist you in identifying the right coverage to supplement your airline's plan. Many buy coverage to supplement the loss of retirement benefits while grounded. Visit harveywatt.com to learn more! -- Advanced Aircrew Academy enables flight operations to fulfill their training needs in the most efficient and affordable way—anywhere, at any time. We do this by providing high-quality professional pilot, flight attendant, flight coordinator, maintenance, and line service training modules delivered via the web using a world-class online aviation training system. Visit aircrewacademy.com to learn more! -- Tim Pope is a CERTIFIED FINANCIAL PLANNER™ and a pilot. His financial planning practice provides services to aviation professionals and aviation 401k plans. Tim helps clients pursue their financial goals by defining them, organizing & optimizing resources, planning, implementing, and monitoring their financial plan. Visit https://link.21fivepodcast.com/timothy-pope to learn more. Check out Tim's podcast: The Pilot's Portfolio podcast -- VSL ACE Guide Version – Your All-in-One Pilot Training Resource Stay ahead in your aviation journey with the VSL ACE Guide, meticulously crafted to provide everything you need for pilot training and certification. This guide includes the most up-to-date Airman Certification Standards (ACS) and Practical Test Standards (PTS) for Private Pilot, Instrument, Commercial, Airline Transport Pilot (ATP), Certified Flight Instructor (CFI), and Instrument Instructor (CFII) ratings. 21Five listeners get a discount on the guide, click here to learn more! VAERUS MEANS RIGHT, TRUE, AND REAL. Buy or sell an aircraft the right way, using a true partner, to make your dream of flight real. Connect with Brooks at Vaerus Jet Sales | Learn more about the DC-3 Referral Program  --  The 21.5 Podcast is supported by our friends at ProPilotWorld.com - The Premier Information & Networking Resource for Professional Pilots  -- Do you have feedback, suggestions, or a great aviation story to share? Email us info@21fivepodcast.com Check out our Instagram feed @21FivePodcast for more great content and to see our collection of aviation license plates. The statements made in this show are our own opinions and do not reflect, nor were they under any direction of any of our employers.

Challenging the outdated assumptions about who gives and how in fundraising, research has found that women are not only more generous than men, but they also give differently, diversely, and collaboratively. In this week's episode, we break down the myths and misconceptions about women donors and examine the importance of relationship-building, storytelling, and recognition. Women seem to redefine philanthropy from giving across various causes to wanting deeper engagement beyond just writing a check.  Jacqueline Ackerman is the interim director of the Women's Philanthropy Institute at Indiana University Lilly Family School of Philanthropy. The institute believes that gender matters in philanthropy and that perspective, leadership, and generosity are required from women and men in solving the world's complex problems. After joining the Lilly Family School of Philanthropy in 2012, she has grown her career supporting and leading research on various aspects of charitable giving. Jackie enjoys developing relationships and using her knowledge and experience to deliver research with real-world applications. She brings a deep expertise in women donors, gendered giving trends, and the evolving role of women in nonprofit leadership. She joined us today to talk about how to shift your strategies, build authentic relationships, and tap into the real power of women's generosity.  In this episode, you will be able to: - Discover the myths and misconceptions about working with women donors. - Learn about the importance of relationship-based philanthropy. - Learn about the seven Ts of philanthropy. - Discover why it's important to keep a continuous communication with the donors.  Get all the resources from today's episode here.  Support for this show is brought to you by iDonate!  Their donor-first giving suite, including mobile pop-ups, A/B testing, recurring prompts, makes it easy to convert more donors, faster. Easy to set up & publish with no tech team required! Launch custom giving forms that sync seamlessly with your CRM. Smarter data, better donor journeys. Check them out at iDonate.com Connect with me:  Instagram: https://www.instagram.com/_malloryerickson/ Facebook: https://www.facebook.com/whatthefundraising YouTube: https://www.youtube.com/@malloryerickson7946 LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/ Website: malloryerickson.com/podcast Loved this episode? Leave us a review and rating here: https://podcasts.apple.com/us/podcast/what-the-fundraising/id1575421652 If you haven't already, please visit our new What the Fundraising community forum. Check it out and join the conversation at this link. If you're looking to raise more from the right funders, then you'll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point.

Anne Ganguzza and Danielle Famble dive into a crucial topic every voice actor faces: Return on Investment (ROI). In an industry that combines both tangible equipment and intangible skills, the discussion examines which investments are truly worthwhile. From starter microphones to a full-blown studio, and from coaching to building confidence, Anne and Danielle offer a fresh perspective on how to measure the success of your financial decisions. They emphasize that in a creative industry, ROI is not always about money—it's also about personal growth, confidence, and building a sustainable business.   00:00 - Anne (Host) Hey bosses, we now have events, so don't miss out. Our VIP membership gives you exclusive discounts to events and access to workshops that are sure to boost your voiceover career. Find out more at voboss.com.  00:16 - Speaker 2 (Announcement) It's time to take your business to the next level, the boss level. These are the premier business owner strategies and successes being utilized by the industry's top talent today. Rock your business like a boss a VO Boss. Now let's welcome your host, Anne Ganguzza.  00:35 - Anne (Host) Hey everyone, welcome to the VO Boss Podcast. I'm your host, Anne Ganguzza, and I am here with the Boss Money Talks series with my good friend, Danielle Famble. Hey, Danielle, hey, how are you? I'm good, how are you? I'm good, Danielle. I just got an email from Amazon, oh, and the subject said you might like this, or we found something you might like, which I think is such a marketing tactic. It is a good opening line. Works on me, yeah for sure.  01:08 - Danielle (Guest) It works on me. You definitely opened the email, didn't you?  01:11 - Anne (Host) Yeah, because it's based on my previous you know, either browsing or my previous purchases, and so those of you that have ever perused the VioBoss website know that I have a Studio Gear page where I put all the recommendations for Studio Gear, and so I was updating that page and, of course, everything that they sent to me was Studio Gear related, and I was like, oh, look at that shiny new interface, look at that shiny new pair of headphones. Yeah, you know, new colors, new colors. Yeah, it leads me to think about Danielle what Vio expenses are actually worth the ROI? I mean, that is something that I think every voice actor needs to consider when they're spending money and investing in their business. So which purchases are actually worth it?  01:58 - Danielle (Guest) Yeah, and there are lots of little things that you can invest in in your business and some of them are tangible, like you're talking about the headphones or the interface, and then some of them are intangible, like when you're investing in your education or you're investing in yourself with coaching. So I think that that's such a personal question and it also will change as you progress in your VO boss journey. Agreed, the things that are great returns on investment as you progress in your VO boss journey? Agreed, the things that are great returns on investment when you're earlier on in your career? You may not invest in those again when you're 10, 15, 20, 30 plus years in the game. Right, yeah, that's a fun little question.  02:38 - Anne (Host) I mean we could start with the obvious. The obvious would be most people think, well, okay, I want to be a voice actor, so what do I need? I need a microphone. So there are microphones and there I think microphones are an investment that if you're just starting out and you're not sure if this is really the thing that you want to do or you're going to, you know this is a long term investment for you. Maybe just a starter microphone works. That's a few hundred dollars and I think that that would be worth an investment to just get your feet wet, get you know, dip your toes in the water and find out if this is a career choice that you are going to stick with.  03:12 But if you kind of know that in your heart and you've done enough research and maybe you've gone ahead and done some coaching and you're fairly certain, I would say it's absolutely worth your investment to invest in a good microphone. I mean because I think microphones are one thing. We may use them every single day, right, but we're not like handling them too much. We're not, like you know, dropping them on the ground. God forbid, hopefully not. You're. A good microphone is going to last for years and years, like my 416 and my TLM 103, I have had them for already, like going on 15 years, like, literally there's no signs of slowing down. However, at one point they will, but I've certainly made back the money that I've invested in them, absolutely. What are your?  03:56 - Danielle (Guest) thoughts. I agree, I'm kind of more of the grow as you go kind of mentality. So when I started I was using the Synco Mic D1, I think, or something like that D2. And it was billed as the knockoff 416. And then when I actually had the 416, I was able to listen to them side by side. And it is not, but it worked out for the time being. It was what I could afford at the time and then the additional money or the money that I had that I could have spent on the 416 at the time, I put that money into coaching. I put that money into getting a good demo. I put that money into investing in sort of the soft skills needed to win and do well in this business and really in business in general.  04:45 So I think that the ROI, again, like you, can sort of start with what is the starter, and maybe the starter is a certain dollar amount and I don't think there is a dollar amount, but it's the dollar amount that is comfortable for you. That maybe isn't the 416 or the TLM 103, something like that and then you use some of that money to then invest in the soft skills and invest in your coaching, invest in your website or things like that.  05:16 - Anne (Host) I started off with an AT2020 and I graduated to a Rode MT1A, which is not necessarily what I would recommend today, but those were only a few hundred dollars, and I still remember when I actually got my very first like major investment in a mic was a good 10 years after I had. I had been because I made good money with that Rode for at least six, seven years, and then and it just didn't occur to me because I had a great studio at the time, right, and I didn't hear a need or nobody Everybody said, oh my God, you sound great, and so I didn't feel a need that I had to go experiment with microphones. Now, some people are gearheads. You know we've all got our thing, kind of like me investing in lipsticks or in clothing. You know they have to try it all Totally.  06:08 I remember, though, when I did invest in my TLM 103, I actually heard the difference, but I could not have been able to tell the difference. Probably, I think, when you're first getting into the industry, it takes a minute for you to get an ear. Develop your ear For your sound, for your microphone yeah, we don't talk enough about that and maybe that's fodder for another. You know another episode. But developing your ear in voiceover for performance and for good equipment, it takes time I mean years and it took experimentation. It took, you know, trying, and I think it took me, after years of being in the industry, of hearing the difference with a good quality pair of headphones, with a good quality mic in a good quality studio, and so all of those were were back the ROI.  06:55 - Danielle (Guest) That also increases as well. You know things like investing in your booth, investing in where you're going to record. I started recording in my closet and like adding extra pillows, and I was taking pillow cases off of, like my bed, from the couch cushions. I was taking anything that was soft and just bringing that into the closet with me to record and I, you know I did quite a bit of work that way for a good amount of time and then, you know, time progressed and I got a different booth and then I upgraded to the booth that I'm in currently. So if you, I think, if you can grow as you go, you might be getting more of an ROI because you're developing that, your ear, you're developing your business sense, your business savvy, you're understanding, you know what you bring to the microphone, what you bring to the business, and all of that is how you increase that ROI for sure.  07:53 - Anne (Host) You know, and we should talk about ROI Is ROI always positive financially based?  07:58 - Danielle (Guest) No, I don't think so. No right, I think it can definitely be the intangibles as well. It can be exactly how comfortable you feel attacking commercial copy. It can be how quickly you're able to adjust from in a session when you're given differing opinions on how you should, you know, read a line or something like that. It's your ability to speak up for yourself and ask for what you want and negotiate all of those things.  08:22 - Anne (Host) That's such a good point of this topic because ROI, especially in our industry, when our voices I mean our voices are so much more than just physical voices for our product, it has everything to do with who we are, what got us here, our life journey and confidence right. So if a new microphone can make you feel more confident, can make your performance better, that's going to make your product better. So ROI, I think in our type of industry, when it's a creative industry, really can be almost as much intangible as it is tangible.  09:00 - Danielle (Guest) It's what you're pouring into the product that you're offering, which is tangible. It's what you're pouring into the product that you're offering which is yourself. It's what you're pouring into your physical instrument. It's what you're pouring into your heart. It's what you're pouring into. I love the confidence aspect, because that is a huge intangible.  09:17 that is incredibly important, oh my gosh yes, helps you feel good in your booth, in your read, it's what gives you the confidence to go to conferences and put yourself out there, reach out to new agents. Yeah, like that is the product. The voice is the conduit to it, but you, the human being, are the product and so, whenever you can pour into yourself and make sure that you are operating at your best and highest vibration, you're going to get that ROI back because you're putting out a one-of-one, a very unique commodity, absolutely.  09:52 - Anne (Host) You know, not everyone can just get Spoken from the girl who loves to talk about money. I love that, right. I love that. It's just as important, right, I think, for the ROI to be intangible as it is to be tangible. Now, if we talk about the tangible aspects of it, how do you measure? How do you measure the ROI? How do you look at the hard-cold numbers for an investment in a microphone? I mean, are you looking at it on a monthly basis? Are you like, okay, I invested you know a thousand dollars in this microphone and how have I made it back? Right, Are you looking at the jobs you booked? Are you looking at, you know, an agent you just got? And again, how do you track that? Really, in cold, hard numbers? Sometimes you can't Right.  10:36 - Danielle (Guest) Sometimes you can't, but some things you know, for example, like like a microphone or an interface. You know, I look at things pretty clearly in terms of can I afford it or not? That's sort of the start. And if I cannot afford it right now, how long will it take me to be able to afford it? Should I utilize other tools? Should I use debt? Should I put it on a credit card? But I know that I've got some invoices that are going to be paid by the end of the month and so I can pay for it. Can I afford this thing? And then I look at is this thing, let's say a microphone, is it replacing something that I've already used that needs to be replaced? Do I really need it? Or if I'm a gearhead and I just like it, that's fine too. But know that you know before you just acquire new things and then, do I know how to use it? Yeah, that's sort of the intangible.  11:25 - Anne (Host) That's a good. That's a good, that's a good point Can.  11:27 - Danielle (Guest) I use it, you know, with, with. Can I use it how it needs to be used, or do I need to invest in education to learn how?  11:35 - Speaker 2 (Announcement) to use it.  11:35 - Danielle (Guest) For example, I got a new interface and I wanted to make sure I knew how to use it. Can I afford it? Yes, I bought it, great. But then I didn't really know how to use it. So then I invested in coaching with an audio engineer who explained what it was to me and how I could use it. And so then the ROI actually made sense, because when someone said, hey, can you turn up your gain or turn off that 4K button, or we don don't really. We need this, this and this. Can you tell us what your interface is Like? I could speak to it with confidence, because I had put in the time and energy to, yes, buy it, but then learn how to use it. And for me, then, that's how I look at the ROI.  12:15 - Anne (Host) Sure, well, you know, I get a lot of students because obviously I'm a coach and I get a lot of students because obviously I'm a coach and I get a lot of students who will say, well, I want to be able to work in the industry and then be able to pay for my demo or my coaching, my additional coaching. And so that's a tough one, because that's like what came first, the chicken or the egg, because in reality you kind of have to figure out, you kind of have to make an investment in the coaching aspect of things and, of course, the demo too, because I'm a big believer that demos are what helps market that voice, so that you can get the jobs, so you can then reinvest it in your business. And so what are your thoughts about the intangible investments like, well, investing yourself with coaching and with, let's say, demos.  12:57 - Danielle (Guest) I think those are probably, as you're starting out, that's probably going to be what's going to get you the highest ROI. Are those intangibles. It's the coaching, it's the demos, it's the website, it's the marketing materials, it's knowing how to market yourself, it's knowing what genres you want to work in and that you're good at and that it's fun for you that you're finding the joy, that it's fun for you that you're finding the joy. So those things. I think that's really where I would spend more of my energy and my money trying to really invest in those things. But to your point, you need one to beget the other. The work begets work, but you've got to have something to show who you are, what you do and how well you do that thing Exactly.  13:42 So sometimes that may need to be going into a little bit of debt so that you can purchase that, or it is utilizing your nine to five to fund your five to nine. It's having to sort of figure out what is it that I'm trying to get let's say it's a demo or a coaching package, for example and how much is that going to cost me? How long will it take me to save up for it? Or what do I need to do to make that happen, because then, after a certain period of time, I usually say give yourself like six months to a year to try and get that money back. Yeah, yeah, it's a long enough time, if not longer sometimes.  14:22 - Anne (Host) Yeah, and maybe even longer. I think in the beginning sometimes it could take longer because, you know, I remember telling people my first year I made a decision to go full time when I decided to move across the country and I thought for the first couple of months I would look for a job in education. Because I came from education and I was like, so I had worked so hard in my other job, I took a few months off. Well, I actually couldn't have afforded at the time the few months off, because that was that was like the crash of 2008. And so, in reality, yeah, I basically was not successful in getting in the door really for my, my full time job, just because it was a new area and you know I was specializing in technology and so there were lots of factors in that. And so I just decided to pour all of my energy into going full-time in VO and, as hard of a worker as I am, I still, the first year maybe made $1,200. It was really something that I was learning lots of things. I mean, it was a new area. I was trying to get to know new people, new local studios and trying to figure out marketing, because now I was doing it full time and so there was a lot of investment that I made in my own education and in improving my voiceover, improving my getting new demos and that sort of thing. So it did put a lot of money out for that initial investment.  15:49 And so sometimes it can take a little bit of time to see the return on investment and again, like we were talking about before, sometimes you don't recognize it because in this business you kind of have to develop an ear for a lot of things. You have to develop an ear for your studio sound. You have to develop an ear for a microphone Does it fit you? You have to develop an ear for, you know, for your auditioning really, and that's kind of a soft skill right that incorporates coaching and incorporates just doing it and practicing it. So those are so difficult in the beginning, I think, to justify a return on investment. And I think if you're just getting involved in this business you have to kind of expect those things to take more time than you would like them to Absolutely and also know what not to do.  16:37 - Danielle (Guest) So I always try to look at it as what am I doing to get to my very first dollar and anything outside of that Maybe I don't need to be focusing my money on it because I'm not going to get that return on investment as quickly.  16:50 - Anne (Host) I like that.  16:50 - Danielle (Guest) So it may be those things to get to your first dollar are the coaching.  16:55 It's your, it's your marketing materials, it's your demos, it's your learning how to utilize your, your, your DAW or your interface, like it's your demos, it's your learning how to utilize your DAW or your interface, like it's learning about those things. But maybe it's not. Maybe it's not getting like the super fancy website, maybe it's not business cards, maybe it's not. You know all kinds of other things that seem like oh, this is what I should do for the business purposes, a CRM, you know, like just everything that you do for business. It may not be what you need to be doing now, but what can get you to your first dollar the quickest? Because that's a proof of concept that it's working. And if you can get to one dollar, you can get to two. Then you can get to four, six, eight, whatever. So I would, I would look at it like that of where? Where am I putting my energy, my effort?  17:39 - Anne (Host) I know it's probably going to take a bit of time, but I'm driving towards getting to my first dollar and that's how you'll get the snowball going of the ROI and they hang it up like when they open their business, like I don't know if people do that anymore, but in reality, like that becomes like such an important concept, like what are you doing to make your first dollar? And you're right, sometimes it doesn't happen immediately and I think one thing that people just have to understand is that it does sometimes take time, right, but once you make the first dollar, as you said, then comes the second dollar, then comes the third dollar, and I notice it happens over and over in this business where it's like success begets success.  18:29 - Danielle (Guest) Yeah, it does.  18:30 - Anne (Host) And so once you start booking jobs, right outside of an occasional lull right, which happens like seasonally in this industry, and that's something else that you have to get used to Then there's always the capability and the confidence to get to dollar number two and then to get to dollar number three and typically it happens more frequently and then comes the confidence, which I don't think there's a price on that, to be quite honest, because once you have confidence in yourself, in your product and in your business, I don't think there's anything stopping you from being successful, for sure, totally. Let's talk about other things. That, because you mentioned a website and I don't want to let that go, because I think that a website investment is a whole lot more important than some people think, because, again, I'm going old school, right, when people used to actually make their first dollar and then frame it and hang it up in the place of their business. Well, the place of our business now is our studio, and so we really need to be thinking about where you know we're going to celebrate those wins, right, and we want to think about how are we opening our storefront right, where is that storefront? Because it's not physical, it's online, and so that impression that storefront is where people go to buy things.  19:47 I mean, I buy things online every day and I think we all do that. Storefront is important and I think that that is a worthy investment. Now, do you need to make that right away, before you have a demo or before you have right any samples to put up there or even a thought as to what your brand is about? You can always start creating a website on the back burner of things, because as you grow, it develops kind of like your studio, right? You evolve, you change, you grow. I think your website is one of those things. Your storefront grows with you.  20:19 - Danielle (Guest) Yeah, absolutely. I think it's important to have you know you, to place your digital shingle up so that people can find you, because in this day and age, so many people are finding you on your website or digital presence in some way, and then they're coming to speak with you via email. So they need to know how to reach you. So I do think that's important, but some things do. The great thing about a website is that it can change and evolve and sort of that's the point. Can change and evolve, and sort of that's the point. So you start with what you have, and if what you have is just this is my name, this is my picture, this is what I sound like and this is how you can reach me, those basic things are all. That's what a website should entail, anything else showing what you do.  21:04 - Anne (Host) A way to purchase.  21:05 - Danielle (Guest) A way to purchase a product, a way to purchase a product that is really like. It's the gateway to how to get to purchase the product of my voiceover services, me as a person, and how we can work together me, you, the client. But other than that, I don't think that it serves you to wait to put that digital shingle up until you're ready, because there's time that could go to making your first dollar, absolutely Even if that digital shingle is not the way that other people's digital shingles look. But I would say, put the website up and get that out there as quickly as possible. That has the basic information about how to find you, how to purchase your product that you're selling, how to pay you, how to pay you Exactly you have to be able to get pounds so that you're selling how to pay you, how to pay you Exactly Like.  21:54 - Anne (Host) You have to be able to get pounds so that people can hire you and then pay you, and that, I think, is so, so important.  22:00 - Danielle (Guest) And those things will grow and evolve as time goes on. But you don't need to wait until all of these things are in place and perfect to put it out there so that people you know this is the get to your first dollar. It's got to be scrappy.  22:15 - Anne (Host) I agree with you. Now, what about the other things? Like OK, so you've, how are you going to make your first dollar? So then the next biggest question, or I would say one of the biggest questions I always get, is like so how do I get work? How do I get work?  22:29 So there are multiple ways to get work Right and there are investments that you can make in order to get work Right. You can invest in a pay to play. You can invest in you know management. You can invest in a marketing company that can help you to market. You've decided you're going to hang that shingle out and you're going to do it.  22:53 Well, now you've got to make money right. Now you've got to see that return on investment that you've made, and so you've got to make money. So how do you make money and how do you determine what products or what avenues to invest in so that you can find opportunities? Because that's really what you're doing. You're paying to find opportunities, and whether you're paying somebody to help market you in social media or maybe you're doing that yourself, that's really cost of your time, right, which is a cost you got to calculate, and we have a great episode on what's your hourly worth, right? How much do you get paid per hour? So figure out what that is worth. But let's talk about do you see pay-to-plays as being a worthy investment?  23:35 - Danielle (Guest) It can be a worthy investment, depending on the genre that you want to be working in. If you want to be working in a certain genre, that pay-to-plays are more often than not posting jobs for, absolutely yes, and usually those pay-to-plays have tiers.  23:53 - Anne (Host) Yes.  23:53 - Danielle (Guest) And usually those pay to plays have tiers. I started on a pay to play at the lowest tier as a proof of concept to make sure that I wanted to do this, that it made sense for me and was I going to be making my money back. And I found in one or two jobs I made that lowest tier, that I paid for the year I'd made that money back. So it made more sense to consider upgrading to higher and higher tiers and I think that's the way that you can sort of stair-step it. I agree.  24:14 But, if you know that you're wanting to go into a certain genre, that maybe a pay-to-play is not going to be as beneficial for you, then I would make it so that you're getting the best return on your investment of time and money as possible. But then you spend more of your time going into the spaces where that genre is more marketed and maybe that's not a pay to play. Maybe it is an agent, maybe it's not an agent, maybe it is your own time, maybe it's looking on social media sites for different types of work opportunities. So knowing the genre that you're trying to work in will then tell you where you should put your time and your energy and your money. And if you're trying to work in, will then tell you where you should put your time and your energy and your money and if you do want to work in both broadcast and non-broadcast right.  24:57 - Anne (Host) That, to me, separates out the you know which genres there's. Broadcast and non-broadcast. Broadcast require. You know you're going to have an agent and maybe a manager. You're not going to have to invest in an agent, by the way. You don't have to invest money in an agent, but you have to invest money in a demo that will attract an agent and auditions and or jobs that you've booked on, maybe pay to plays or rosters that attract an agent to want to put you on their roster.  25:20 - Danielle (Guest) That's number one and they would probably need to see it on your website or see, like where those types of jobs that you've done or your demos.  25:26 - Anne (Host) Absolutely.  25:26 And I do want to just make one point about the pay to plays, because there's so many many people that that's always the biggest. I think is one of the biggest topics of discussion is pay-to-plays and what tiers and what's worth it. Back in the day when I joined, there was only one tier and it was like a few hundred dollars a year. And I, what I, even if you join on that first tier right and just to dip your toes in the water, remember, to me it's an education because you're starting, because if you have never worked in voiceover, you don't know what real jobs are out there. You might have worked with a coach that gave you scripts they were practice scripts, they weren't actual jobs that maybe had casting specs or a quote. You know like, oh, here we're going to pay you this amount of money and here's the audition I want you to do, or here's the actual size of the job. And so you're really I think if you're even just on a bare bones level of those pay to plays, you're paying for education to find out what jobs are current out there, who's hiring and what types of jobs are they hiring. So I always say a first level investment is always good for people kind of looking to dip their toes in the industry to find out if this is something they really like, because then they could see here are the types of jobs that are being offered out there, and here's what an actual corporate narration looks like, or here's what an e-learning module looks like, and so I think that's a very worthy investment. Then, yes, there are different tiers. Now there's always back and forth about is this tier worth it? Is the most expensive tier worth it? And, of course, I think that just depends on the timing of things and your ability to audition well and timely Agents.  26:58 Don't ever pay for an agent. If you have to pay for an agent, you need to like run. But managers, in terms of return on investment, if you do get a job through an agent, you're typically paying them a fee, a commission, and so that, yes, is a good return on your investment for the most part, unless you've got an agent who's unscrupulous and maybe not, you know, paying you, which actually does happen Something did just happen recently which is unfortunate and then a manager of which you're paying a certain percentage of every job, whether or not you got that job through them. So that is. You know that's another discussion which we actually had a podcast on that, Danielle because you do have a management company and for you it's a very worthwhile investment. Again, depending on the genres that you work in, a lot that is going to determine if it's worth the ROI.  27:49 So one last thing I want to talk about is ROI in terms of marketing. What should we consider a good return on investment for our marketing efforts? Should we hire, should we buy a CRM? Should we hire a marketing agency? Should we, you know, pay a social media manager to get us out there? I mean, there's so many different options and this could be like again like part two of an episode. You know what are those options and how do I determine the best ROI on that? And marketing is tough Marketing is tough Marketing.  28:22 - Danielle (Guest) I even consider, like my agents and managers, part of my marketing budget, because me doing all of these auditions through them and being associated with them on their websites or on their marketing materials is also marketing, and marketing is one of those that it can be that you really are playing the long game. You could be marketing to a potential client for years and years and then finally a job comes your way through them. Well, that's a worthwhile return on investment because you've been consistently reaching out to these people and, as time has gone on, they know you, they can trust you and they want to work with you. And you know the stars aligned where they had something that was a good fit for you. So it really the thing about marketing is that it is a long-term investment in the growth of you and your voiceover business.  29:19 So the ROI with marketing is a little bit more like. It's kind of like when you are consistently investing money into your savings account or into the stock market or into your retirement account. It's harder to track sometimes. It is hard to track sometimes, but you're doing it knowing that you're not necessarily trying to get an immediate return on investment. You're basically investing in the long-term health of your business, because then you're diversifying yourself from the pay-to-plays, from your agents, from your SEO expenses for your website, All of those things, your SEO expenses for your website, like all of those things. It's really just diversification, and that one is harder to track.  29:58 - Anne (Host) And also, you know, it can be a combination of any or all of the above that we've spoken about today and I mean I really appreciate it can be a combination of your investment in yourself and your performance and your auditioning techniques and investment in you know, refreshing your demos and investment in evolving or getting a new website. Investment in you know, maybe paying somebody to help you market yourself, and investment in you know a pay-to-plays and a management company. So all of these things together and as you evolve right, your investments and your expenses evolve. I mean that's really called growth? Yes, it is, and hopefully it spurs in a positive direction.  30:39 - Danielle (Guest) Yeah, you can always also ask yourself you know if it's something that you're going to be putting your financial investments in. Can I afford it, yes or no? Right, how long will it take for me to be able to afford it? And what do I need to do to purchase it? What tools do I need to use to be able to purchase it? And then, what am I trying to gain from it? What does it look like if this were to be successful? What am I trying to get out of it?  31:04 And it can't just be I just want to book a job. That's a little too nebulous. It could just be something more like I want to feel more confident when I walk in my studio. That's a direction that you can go and then you can say, okay, return on investment, I got it, because now I feel a lot more confident. Check the box, but know what is it going to cost me? That could be money or not. And what am I trying? What is the outcome? What's the cost and what's the outcome? And then, when you can figure those two out and you're very clear about it, then go for it, because you'll know when you've had that ROI.  31:37 - Anne (Host) Love it, love it. And the one thing my takeaway is that ROI is not always financial. No, not always financial, not always easily measurable, so bosses out there lots of things to consider, Danielle, as always, what an amazing conversation. Thank you so much. Yeah, this was conversation. Thank you so much. Yeah, this was fun. Thank you for bringing it up.  31:54 Absolutely. I am going to give a big shout out to our sponsor, ipdtl. You too can connect and network like bosses. Find out more at IPDTLcom. Guys have an amazing week and you know, you guys are absolutely worth our ROI. Absolutely have a good one. Bye, bye. Absolutely have a good one, bye, bye.  32:11 - Speaker 2 (Announcement) Join us next week for another edition of VO Boss with your host, Anne Ganguzza, and take your business to the next level. Sign up for our mailing list at vobosscom and receive exclusive content, industry revolutionizing tips and strategies and new ways to rock your business like a boss. Redistribution with permission. Coast to coast connectivity via IPDTL.   

AI isn't just hype, it's already changing how service companies capture leads, close deals, and keep customers happy. In this episode, Chris and Brandon dive into the most practical, boots-on-the-ground conversation we've ever had about AI for the trades. Our guest, Nick D'Urbano, CRO and co-founder of Distance, brings a wild career path, from Deloitte M&A to running growth for Victoria's Secret overseas, to his mission of helping restoration, plumbing, and HVAC companies stop letting revenue slip through the cracks Why you should listen: [00:03:37] Nick's career path and how e-commerce growth strategies translate perfectly into service industries. [00:10:19] Why your call intake process is probably leaking revenue—and how to fix it before spending more on marketing. [00:16:30] The cost of missed calls, after-hours gaps, and the “storm surge” scenario where AI can save six-figure jobs. [00:23:35] Offensive vs. defensive AI strategies—when to focus on lead capture vs. protecting the leads you've already paid for. [00:33:37] How far AI voice has come—and why it's no longer the clunky, robotic call bot you're picturing. [00:44:21] Using AI across different channels (voice, SMS, chat) to meet customers where they're at—in real time. [00:50:51] The opportunity to use AI for proactive customer check-ins to prevent small frustrations from turning into slow-pay invoices. [01:01:47] The three main ways Distance helps companies capture more leads and book more jobs. Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn't a paid plug. It's real talk from the front lines. If you've ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight's Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren't “life coaches.” They're former restoration owners who've lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They've vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don't need to figure this stuff out alone. If you're serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who've sat in your chair, survived the fires, and built systems that actually work.

In this episode of Ignite, Cardinal CEO Alex Membrillo chats with Michael Stevenson, SEO and CRM specialist, about how AI is reshaping SEO and digital marketing in healthcare. You'll learn why focusing on quality content, building your reputation through PR, and integrating your marketing systems are more important than ever. The episode offers practical advice on how to adapt your strategies, specialize your offerings, and future-proof your skills to drive real patient growth in an evolving digital landscape. RELATED RESOURCES Connect with Michael - https://www.linkedin.com/in/mjbstevenson/ How a Primary Care Provider Futureproofed Their SEO in an AI-Driven Search World - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/search-content-strategy-ai-landscape/ Harnessing the Power of AI Marketing for Healthcare - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/harnessing-ai-marketing-for-healthcare/ Winning SEO in the Age of AI - https://www.cardinaldigitalmarketing.com/healthcare-resources/webinars/ai-impact-seo/ Marketing + Operations: Why Total Alignment is Vital to Growth - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-marketing-operations-alignment/

Send us a textIn this episode of the MLO Project, Frazier and Michael discuss the importance of loan officers niching down to maximize their expertise and business opportunities. They hit on common misconceptions about limiting income potential by focusing on a niche market. They share personal experiences and insights on how becoming an expert in a specific area can lead to broader business opportunities and industry recognition. Michael also touches on Empower LO's journey from being perceived as a general lead generation service to becoming the go-to experts in high-level CRM for mortgage professionals. This episode serves as a valuable guide for loan officers looking to overcome fears of specialization and highlights the magnetic effect of being an expert in a niche market.00:00 Introduction and Episode Overview00:33 Welcoming the Co-Host00:56 YouTube Presence and Struggles01:39 The Importance of Niching Down04:30 Expertise and Perception13:55 Empower LO's Journey and Niching Strategy27:21 Final Thoughts and TakeawaysJoin our HighLevel Facebook GroupTMP is presented by: Empower LOConnect with us at mloproject@empowerlo.com

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We've reached the final chapter of our Making a Movement series, and we're leaning all in on what it truly means to empower action. This episode is a celebration of the heartbeat behind every movement: community. You'll hear the inspiring story of Hannah Lowe, a fearless mom on a mission who rallied her village to raise $2 million for her son's life-changing treatment. It's a powerful reminder that when a call to action is clear and authentic, it has the power to ignite a movement.We're also featuring insights from previous episodes with Celeste Flores, who pulls back the curtain on the global generosity of Giving Tuesday and the community-powered magic that drives it. Plus, Amanda Liaw shares why going deep, not just broad, is the key to building engagement that lasts. Together, we'll explore how to make participation joyful, how to sustain momentum, and why prioritizing your own well-being is essential for staying in the work.If you're ready to activate your community and believe in the ripple effect of good, this conversation is for you. Let's keep building this movement together.Episode Highlights: Empowering Action: making movements (02:15)Hannah Lowe's Story: Clear Messaging Mobilizes a Community (08:40)Giving Tuesday: Building Community Beyond Fundraising (15:30)Secret Sauce: Go Deep, Not Broad (22:05)Personalization at Scale: Partnerships and Human Stories (28:50)Gratitude First: Transforming Board Buy-In (34:10)Episode Shownotes: www.weareforgood.com/episode/536Thank you to our partners

¡Haz la prueba del descanso con Unikonfort!https://unikonfort.com.mx/test.phpSíguelos en RRSS IG: https://www.instagram.com/unikonfortmex/FB: https://www.facebook.com/colchonesunikonfortEn este episodio tenemos como invitado especial al Dr. Juan Manuel especialista en rehabilitación para advertirnos y corregirnos respecto a malos hábitos con nuestro cuerpo.LINKS MÁS RECIENTES:¿Te gustaría tener una sesión en vivo conmigo una vez al mes y trabajar en tus ventas? ¡Entra a Detonadores de Valor!https://www.detonadoresdevalor.com/membresia¿No tienes un CRM? Comienza GRATIShttps://aff.trypipedrive.com/3gqeu4o6mi2z Hosted on Acast. See acast.com/privacy for more information.

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, switches roles again to be interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Encompass Supply Chain Solutions. They talk about how much today's customers really know about HVAC, why correct load calculations matter, and the risks of oversizing or undersizing systems. Gary shares tips for new business owners on choosing the right CRM tools, and they discuss helpful tech like remote support apps for younger technicians. The conversation also looks at how private equity ownership can push sales over service quality, and why doing the job right builds both trust and comfort for customers. Gary McCreadie joins Scott Pierson to talk about how customer knowledge, technology, and business practices are shaping the HVAC industry today. Gary explains why proper load calculations are key to avoiding problems from oversized or undersized systems. They discuss tools like CRM software and remote support apps that help small businesses and newer techs work smarter. Gary also shares concerns about private equity companies focusing more on sales than service quality. It's a real conversation on doing quality work, using the right tools, and keeping customers comfortable. Gary talks about how some customers know more about HVAC than before, but many still misunderstand system needs. He explains why proper sizing through load calculations is so important to avoid comfort and equipment issues. Gary and Scott discuss useful tools like CRM software and remote support apps that help small companies and younger techs work better. They also look at how private equity ownership can push sales over quality service, and why doing the job right matters. It's a clear, practical talk on using the right tools, making smart choices, and keeping customers happy. Expect to Learn: Why proper load calculations are key to avoiding comfort and equipment problems. How CRM software and remote support apps help small businesses and new techs work smarter. What risks come from oversizing or undersizing HVAC systems? How private equity ownership can shift focus from quality service to sales. Why is doing the job right build trust, comfort, and long-term customer satisfaction? Episode Highlights: [00:00] - Introduction to Gary McCready in Part 02 [00:37] - Are Customers More HVAC-Savvy Today? [03:04] - Why Load Calculations Prevent System Problems [03:50] - Risks of Oversizing and Undersizing Equipment [05:58] - Choosing the Right CRM Tools for Your Business [08:52] - Remote Support Apps Helping Young Technicians [10:03] - Private Equity's Impact on Service vs. Sales [15:17] - Correct Sizing for Better Comfort and Efficiency [16:24] - Balancing Profit with Quality HVAC Work This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow Scott Pierson on: LinkedIn: https://www.linkedin.com/in/scott-pierson-15121a79/ Encompass Supply Chain Solutions: https://www.linkedin.com/company/encompass-supply-chain-solutions-inc-/ Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

If you want to build a sales engine that consistently turns interest into booked revenue, you need a system that works without you. In this episode, Mark Gordon—the “Rebel CRO”—shares his 4-part framework across messaging, lead generation, sales process, and technology to create sustainable, predictable growth. We dig into go-to-market strategy, marketing that works, AI in marketing, hyperlocal SEO, reviews & awards strategy, referrals, and how these play out for doctors in private practice and other professional services.If you've been searching for answers to why your marketing isn't working, this conversation gives you the solutions: how to fix unclear positioning, differentiate in a “commodity” market, and turn value-first offers into sales meetings. Mark explains how to use go-to-market frameworks to define your ideal customer profile (ICP), craft a unique value proposition (UVP) that lands, and balance demand creation with demand capture.By the end of this episode, you'll understand how to create a simple nurture cadence, boost pipeline velocity, build trust signals like Google reviews and local awards, and maintain CRM hygiene—so your sales engine doesn't rely on hustle, luck, or the founder. If your search intent is to find a proven path to higher conversions, fewer no-shows, and stronger market authority, Mark delivers the playbook you've been looking for.00:00 Intro: who Mark helps & why engines beat ad-hoc selling00:42 Mark's background and “Rebel CRO” approach02:05 Why marketing “isn't working” (and how to diagnose it)03:38 Differentiation in commodity markets; sub-category moves05:02 Value-first offers → capture → consult → close06:15 The 4 systems overview: messaging, lead generation, sales process, tech07:40 Follow-up cadence, pipeline hygiene, and CRM automation09:12 AI in marketing: where it helps vs. where trust is human10:34 Hyperlocal SEO, reviews & awards strategy, and trust signals12:28 “Mom test” messaging and category language that resonates14:03 Creating the “I never thought of it that way” sales moment15:20 Examples for doctors in private practice, lawyers, and local pros16:35 How to work with Mark; first steps to implement17:10 Final takeaways & next action17:54 End#BuildASalesEngine #Sales #GoToMarket #LeadGeneration #Messaging #SalesProcess #MarketingThatWorks #AIinMarketing #HyperlocalSEO #Reviews #Referrals #PrivatePractice #Doctors #Dentists #Lawyers #SmallBusinessGrowth #RebelCRO #BusinessPodcast #EntrepreneurshipTo check out the YouTube (video podcast), visit: https://www.youtube.com/@drchrisloomdphdDisclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show.  Click here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphdWe couldn't do it without the support of our listeners. To help support the show:CashApp- https://cash.app/$drchrisloomdphdVenmo- https://account.venmo.com/u/Chris-Loo-4Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/supportBuy Me a Coffee- https://www.buymeacoffee.com/chrisJxClick here to purchase my books on Amazon: https://amzn.to/2PaQn4pFollow our YouTube channel: https://www.youtube.com/chL1357Follow us on Twitter: https://www.twitter.com/drchrisloomdphdFollow us on Instagram: https://www.instagram.com/thereal_drchrislooFollow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1Subscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233Subscribe to our email list: https://financial-freedom-podcast-with-dr-loo.kit.com/Thank you to all of our sponsors and advertisers that help support the show!Financial Freedom for Physicians, Copyright 2025

Full Name: Gary Engels Email: lyubo@lyuboveselinov.com Phone Number: +17158923839 Gary is a seasoned entrepreneur, leadership architect, and tactical strategist with a powerful track record of building businesses that drive both income and impact. As the CEO of MyGig, a professional affiliate platform designed to empower business professionals to earn recurring income by connecting companies with real-world solutions—like tax credits, IT services, payroll support, and CRM automation, Gary leads operations across customer success, marketing, finance, and technology, helping scale MyGig's vision into a national movement.  With over two decades of entrepreneurial and leadership experience, Gary has built and consulted businesses across industries—from youth leadership education and affiliate sales to tactical training and strategic growth consulting. He brings a rare mix of precision, passion, and performance, shaped by his background as a highly trained Jiu-Jitsu black belt and lifelong martial artist of 35+ years and a law enforcement-certified self-defense and firearms instructor. His work spans coaching high-performing entrepreneurs, training kids, parents, and entrepreneurs in leadership through LEGACY-Missions.com that fuse business, mindset, and discipline. He's a family man that runs Leadership Academy together with his wife Nikki and 3 children.  Gary is known for his ability to turn chaos into clarity, helping professionals build systems that generate income, impact, and freedom—without burning out or selling out. Whether he's closing a deal, coaching a team, or hosting a tactical retreat, Gary shows up with one mission: empower others to lead with confidence and build a legacy that lasts. Connect with David LINKS: www.davidhill.ai  SOCIALS:  Facebook:  https://www.facebook.com/davidihill/ LinkedIn:  https://www.linkedin.com/in/davidihill YouTube: https://www.youtube.com/c/DavidHillcoach  TicTok: www.tiktok.com/@davidihill Instagram: https://www.instagram.com/davidihill  X: https://twitter.com/davidihill  

Why you should listenCyril Louis shares how Mavericx transformed from a typical Salesforce implementation partner into a trusted CX advisor, offering a proven blueprint for boutique firms looking to escape the commodity trap.Learn how building and leading local communities for 10+ years became a powerful lead generation and recruitment strategy that costs nothing but delivers exponentially.Discover practical AI implementation strategies across retail and financial services, including the step-by-step maturity model that prevents costly AI pilot failures.If you're tired of competing on price with every other Salesforce partner and watching the big SIs walk away with the strategic work while you get stuck doing configurations, this episode will change how you think about positioning. Boutique after boutique races to the bottom, begging for leads from AEs who now expect you to bring them business instead of partnering with you. That's exactly where Cyril Louis from Mavericx was heading until his clients started asking him a different question: "What's next after Salesforce?" Instead of just implementing CRM, Cyril repositioned his firm as the CX strategy partner who happens to know Salesforce inside out. We break down his 10-year community play that's generated more qualified leads than any marketing campaign, his three-stage AI framework that prevents those expensive pilot disasters, and the hard lesson about saying no to bad-fit clients earlier.About Cyril LouisCyril has 17 years of experience in digital and cultivates a dual skill by focusing on CRM topics & customer knowledge as well as on engagement & digital marketing aspects.He worked on numerous missions aimed at defining new strategies as ‘Customer Centric Company‘ and ‘Data Driven Company‘ via customer journeys for a better engagement. These new customer journeys involve many reflections on organization, methodologies, data urbanization and IT architecture. Cyril regularly shares thoughts and best practices on topics around the omni-channel customer experience, whether in publications or at diverse conferences.His expertise has been recognized by Salesforce with his awards as Salesforce MVP, Salesforce Lightning Champion and Salesforce User Group Leader.Resources and LinksMavericx.chCyril's LinkedIn profileChatGPTClaude.aiCursorOnyxPrevious episode: 627 - SMS Isn't Spam: It's Your 98% Open Rate Gold Mine with Chris BrissonCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringFree Training for AI & Tech Consultants Ready to Stop Trading Time for MoneyJoin our newsletter

From humble beginnings to becoming one of Texas's top 50 agents, Yitzchak Pearson reveals how he built a powerful personal brand that consistently attracts clients in today's competitive real estate market. This episode dives deep into his Hub & Spoke digital marketing model, his StoryBrand framework, and the practical steps any agent can take to dominate online.

After a much needed break I am back and ready to continue the work of strengthening the tile industry one contractor at a time! Please assist me to continue to grow this movement by commenting, making suggestions, sharing with a friend and or leaving us a review! Thank you for your support!!If you are in need of a website check out happytileguy.com for excellent websites designed for tile contractors!If you are in need of a CRM designed for tile contractors check out businessupai.com Business Up also specializes in paid ads and Ai powered automations to make your business run more smoothly.

In this episode, Matty A. pulls back the curtain on one of the most cutting-edge developments in commercial real estate: AI agents. Discover how he built a custom AI underwriter—nicknamed IRR Hunter—that analyzes deals 24/7, never asks for equity or a raise, and may forever change how investors scale their operations.If you've ever wondered how to integrate AI into your real estate business, this episode delivers the blueprint.Key Topics Covered:What is an AI Agent? How AI agents differ from traditional prompts and why they act like full-time digital employees in your real estate org chart.Real Estate Applications: AI agents can underwrite deals, analyze rent rolls, build financial models, manage investors, automate CRM tasks, and much more.Building Your First Agent: A four-step beginner framework:Choose the roleTrain it with your real estate logicEquip it with the right tools (like CRMs, spreadsheets)Set up feedback loops for growth and optimizationMatty's IRR Hunter AI:A deal-hunting machine that identifies arbitrage opportunitiesPerforms underwriting and provides actionable insightsWorks faster, cheaper, and smarter than a traditional analystThe Future of Real Estate Investing: Why AI isn't a luxury—it's the new leverage. Matty explains how AI will separate tomorrow's winners from those who get left behind.Episode Takeaways:AI agents can replace high-cost roles with minimal upfront time investment.Real estate businesses of the future will thrive on speed, automation, and smart decision-making.You don't need to be a coder to start using AI—just be clear on outcomes and processes.Episode Sponsored By:Discover Financial Millionaire Mindcast Shop: Buy the Rich Life Planner and Get the Wealth-Building Bundle for FREE! Visit: https://shop.millionairemindcast.com/CRE MASTERMIND: Visit myfirst50k.com and submit your application to join!FREE CRE Crash Course: Text “FREE” to 844-447-1555FREE Financial X-Ray: Text  "XRAY" to 844-447-1555