Podcasts about kpis

In this two-part episode, land investor Nolan Lukasek shares how he went from drop shipping to building a profitable $100K land business in just 12 months. Starting with no real estate experience beyond a few side hustles, Nolan took the leap after hearing a podcast that changed his mindset, and never looked back. He breaks down how he sent his first 13,000 mailers, stayed consistent through slow months, and eventually found momentum by pivoting to cold calling and tracking the right KPIs.- How Nolan went from drop shipping to full-time land investing- The marketing shift that turned things around — mailers vs. cold calling- The KPIs and metrics that actually matter for scaling- How to manage leads, agencies, and follow-up like a pro- Why consistency and tracking beat luck in this businessWhat You'll Learn:- How Nolan went from dropshipping to full-time land investing- The marketing shift that turned things around — mailers vs. cold calling- The KPIs and metrics that actually matter for scaling- How to manage leads, agencies, and follow-up like a pro- Why consistency and tracking beat luck in this business================================ 

In this recast, David Peterson joins Bradley to discuss leadership, business planning, and team development. You'll hear them chat about top advice for agency owners, and how to lead your business well.As a father of four, and an owner of multiple businesses, Coach P is a big fan of systems and processes. He believes we should have a plan for every scenario and constantly drive results through our team.After years of trial and error, he realized the significance of team development. Due to this, he created a program to drive consistent, high-level coaching to agencies across the country.Connect with Bradley:1-1 Game Plan Call: Get Above The Business. Think Like an Architect. Design The Blueprint. Ready to Design, Systematize, and Grow a $1m-$3m Business? Begin building your business blueprint when you schedule your Game Plan Call at https://blueprintos.com.Bradley's company, BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass or book your Game Plan Call when you visit www.blueprintos.com!Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we're just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we've got you covered. Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Make sure you mention you heard about us on the Above The Business podcast to get 50% off your one time onboarding fee!Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that's what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here's an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They'll assess your website, social media, SEO, content, and paid advertising, then provide...

Send us a textTransitioning EMRs can either be the upgrade that unlocks your practice's next level—or the operational nightmare that drains cash, kills productivity, and torpedoes patient experience. In this hard-hitting episode of Private Practice Survival Guide, Brandon Siegel demolishes the “4–6 week” implementation myth and lays out a battle-tested roadmap: a realistic 3–6 month (often 9–12 month end-to-end) plan, a 90-day parallel run, airtight data migration (HL7/FHIR/CCD/CCDA), and surgical timing for EDI/ERA so revenue doesn't evaporate mid-switch. You'll learn how to map workflows, choose features that matter (not “massaging seats”), set KPIs, avoid AI-driven compliance traps, stage go-lives during low-volume windows, and build a true stakeholder taskforce (project lead, super users, vendor coordination) with downtime contingencies and HIPAA-grade security. If you're changing EMRs in 2025–2026, this is your no-BS playbook to protect cash flow, staff, and patients—while actually improving care.Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book

AI only works at scale when the shiny demo meets the gritty realities of deployment, security, and change management. In episode #146 of the 2B Bolder Podcast, I had the pleasure of sitting down with Monica Livingston, AI Platform Lead for the Americas at Red Hat and a former Intel leader, to unpack how open source accelerates real outcomes, and why the “plumbing” behind enterprise AI matters more than most roadmaps admit. Monica shares a clear view of what platforms must do in production: version control, monitoring, governance, policy, and cost discipline, all while staying flexible enough to avoid stack lock-in.We get candid about the two biggest misconceptions leaders hold: AI isn't a black box you plug in once, and the most complex variable is people, not models. Monica explains how to align teams through transparency, psychological safety, and clear KPIs so pilots survive the leap to operations. She also offers practical advice for new managers under pressure, from building trust to making recognition routine, and reflects on mentors who pushed her to trade constant breadth for deep expertise that compounds.For anyone mapping a career in AI, this conversation covers real paths forward, including accessible learning, hands-on projects, and emerging roles that are reshaping the field. We discuss early STEM exposure as a lever for agency, guidance for young women entering the tech field, and the value of calculated risk anchored in personal values such as family and health. Monica also shares her perspective on how to stand out in crowded applicant pools, the power of referrals, and why transformation often occurs on your own time before it becomes a job title.If this resonates, follow and share with a colleague who's building AI for the real world. Subscribe for more conversations at the intersection of open technology, human leadership, and careers with purpose, and leave a quick review to help others find the show.Hi Mary here, through my conversations with women leaders, I've learned just how urgent the need is for AI strategies that actually make sense. It's not about adopting tools just to keep up; it's about building a smart foundation. That's exactly what Beyondsoft is doing. To learn more visit https://www.youtube.com/playlist?list=PL-yCsEeZbsl6ivoZoS9YW1quYxbQr1Teo

On today's episode, we're joined once again by Janet Hagerman, recorded during a timely conversation about the evolving hygiene landscape in group dentistry. As a fractional Chief Hygiene Officer (CHO), Janet partners with emerging DSOs to build hygiene departments that are not just profitable, but also patient-centered and scalable.  Live from Florida, Janet and Dr. Mark Costes discuss the real-world impact of the hygiene shortage, what it takes to create an effective periodontal program, and how DSOs have matured into more doctor- and patient-centric organizations. Janet also unpacks the strategies behind her books Selling Dentistry and Meetings Make Money, and explains why assisted hygiene, KPIs, and strong practice culture are essential for sustainable growth. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.janethagerman.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In this episode, Bradley reflects on a powerful lesson from Auburn's interim coach DJ Durkin about the importance of not just what you do in business, but how you do it and who does it. This leads to a personal examination of leadership enthusiasm and self-care as critical components of business success.Connect with Bradley:1-1 Game Plan Call: Get Above The Business. Think Like an Architect. Design The Blueprint. Ready to Design, Systematize, and Grow a $1m-$3m Business? Begin building your business blueprint when you schedule your Game Plan Call at https://blueprintos.com.Bradley's company, BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass or book your Game Plan Call when you visit www.blueprintos.com!Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we're just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we've got you covered. Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Make sure you mention you heard about us on the Above The Business podcast to get 50% off your one time onboarding fee!Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that's what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here's an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They'll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they'll waive all setup fees. About the Above the Business PodcastThe Above the Business Podcast helps small business owners get above the business, start thinking like an architect, and design the...

What separates the practices that are growing in 2025 from those falling behind?  This week on Power Hour, Eugene Shatsman welcomes back Dr. Jason Lake, General Manager of PERC and Opti-Port, for another data-driven conversation every practice owner should hear.  As one of optometry's top data experts, Dr. Lake manages one of the largest private-practice datasets in the industry, giving him a unique perspective on what's really happening behind the numbers. And this quarter, the data tells a surprising story: while much of the industry saw exam volume drop nearly 5%, many independent practices are reporting high single-digit growth in revenue, with double digit profitability.  So what are top-performing practices doing differently — and what can others learn from them? 

Send Rita a text with your thoughts!Take the podcast survey: https://forms.gle/CeqJQkuZbEZ6jNeZAGet the Black Friday updates: https://programs.steeryourmarketing.com/products/offers/view/1189130Summer Camp at Sea: https://strategictravelentrepreneurpodcast.com/summer-camp-at-sea/Think running a travel business is just about booking trips? Let me give you a reality check. You're actually juggling four major C-suite roles - CEO, CFO, COO, and CMO - on top of your regular travel advisor responsibilities. Nobody probably told you this when you started your agency, but understanding these different hats you're wearing will help you see why your planning fee is totally justified and why building a profitable business requires so much more than most people realize. I'm breaking down what each of these executive roles actually means for you as a small business owner and how to stop feeling overwhelmed by all the things you're managing.Lead Magnet Workshop: https://programs.steeryourmarketing.com/products/courses/view/1189129Questions this episode answers:What does a CEO do in a travel business? How do I create a strategic plan for my travel agency? What financial responsibilities do travel advisors have as business owners?What does a COO do and why does it matter for travel advisors? Why is marketing important for travel agency growth? How do I justify my travel planning fees to clients? What business skills do travel advisors need beyond booking trips? How much cash should a travel business have on hand? What are profit margins and how do they apply to travel agencies? How do I track customer acquisition costs for my travel business? What KPIs should travel agency owners monitor? How do I create a client journey from awareness to loyalty? Why do travel advisors need to understand financial planning?How do I hire help for tasks I'm not good at in my travel business?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com

Send us a textJoin Cheryl Lee - That Radio Chick on STILL ROCKIN' IT for news, reviews, music and interviews with some of our favourite Australian musiciansA packed car, an early call time, and a map dotted with regional stages—that's where today's conversation begins. We catch Mick Thomas on day one of a 22-show run to explore how touring sharpens a band, why small-town rooms can outshine big-city theaters, and what it takes to nurture a local scene until it hums. From renovated halls to backroom listening spaces without a bar, Mick explains how the right people on the ground turn unlikely venues into destinations and why audiences will happily drive to hear a group stretch in a room built for songs.We dig into legacy without getting stuck in it. Mick looks back at Weddings Parties Anything, the hits that still sing, and the temptation to lean on familiar bangers. Instead, his six-piece lineup rehearsed long-lost cuts and built a set around discovery. That same spirit powers GoComeBack, a vinyl-shaped album designed as a return journey: side one heads out, side two comes home with new eyes. It's a simple, durable concept that restores what many of us miss—sequencing, cohesion, and an arc you can feel when you flip the record.Numbers make an appearance, but they don't get top billing. We talk about the illusion of charts, the mirage of streaming KPIs, and the real-world value of in-store performances where thirty people can create more energy than three thousand passive streams. Record shops, counter chats, and shared favorites remind us music is a community, not a dashboard. Mick's advice to younger artists is blunt and hopeful: play, enjoy the work, and choose the path that leaves memories, not just metrics. We close with the new single A Mighty Ride and the promise of a full-band tour that sounds like the record because it is the record—six players, one story, and miles ahead.Subscribe for more musician-to-musician conversations, share this with a friend who misses full-album storytelling, and leave a review to help more listeners find the show.What have Mick Thomas' Roving Commission been up to lately?  Let's find out!Get out when you can, support local music and I'll see you down the front!!Visit: ThatRadioChick.com.au

One of the best things about owning investment real estate is the tax advantages it offers. Especially self-storage. Let's discuss some of the benefits today. Given the high cost of construction and the current interest rates, a clear and well-understood tax strategy could be the difference between a go/no-go on certain deals. **Self-Storage Turnaround Playbook** https://creatingwealththroughselfstorage.lpages.co/episode-476-four-steps-i-use-to-revive-a-self-storage-facility-non-fb/ **Startup Checklist** https://creatingwealththroughselfstorage.lpages.co/episode-475-self-storage-startup-checklist-4-steps-owners-miss/ **Cap Rate, ROI & IRR Calculator** https://creatingwealththroughselfstorage.lpages.co/episode_472_cap-roi-irr-worksheet-2/ **The 4 Critical Metrics Download** https://creatingwealththroughselfstorage.lpages.co/episode-474-4-critical-metrics/ **Five Mistakes PDF* https://creatingwealththroughselfstorage.lpages.co/episode-473-5-mistakes-new-owners-make-in-self-storage/ **Q1 2026 Virtual Self Storage Bootcamp Sign Up** https://creatingwealththroughselfstorage.lpages.co/2026-q1-live-virtual-bootcamp/ **December 6, 2025 Fast-Track Your Self-Storage Success — Free Live Webinar** https://creatingwealththroughselfstorage.lpages.co/2025-q4-webinar/ **Cap Rate, ROI & IRR Calculator** https://creatingwealththroughselfstorage.lpages.co/episode_472_cap-roi-irr-worksheet-2/ **Online Courses at The Quickstart Academy** https://TheQuickStartAcademy.com/ **Listen on Apple Podcasts** ** 5 KPIs we measure** https://creatingwealththroughselfstorage.lpages.co/top-5-kpi-ebook/ **My blog** Creating Wealth Through Self Storage **Facebook** https://www.facebook.com/markhelmselfstorage/ **Twitter** Tweets by MarkHelmSelfSt **The Storage World Analyzer** http://storageworldanalyzer.com/ **The QuickStart Academy Store** https://quick-start-academy.myshopify.com

"Certain formats consistently trigger AI Overviews: clear explainers and definitions, step-by-step how-tos, detailed comparisons and buying guides, and local discovery content with consistent business details," writes Laughlin Rigby, Digital Transformation & AI Director of Core Optimisation The search experience has fundamentally changed. Users no longer just scroll through ten blue links, they are reading answers. Google's AI Overviews, now reaching 1.5 billion users across 200+ countries, synthesise trusted sources into concise, cited summaries above the fold. Meanwhile, agentic browsers like ChatGPT Atlas, Perplexity's Comet, and Edge Copilot sit beside the page, comparing options and completing tasks on behalf of users. This shift demands a new approach: be citable, machine-readable, and action-ready. The classic pillars of SEO remain foundational. What's changed is how we express them, ensuring machines can reliably extract and act upon our information. The behavioural shift When AI-generated answers appear above the fold, click-through behaviour transforms. Traffic concentrates on pages offering canonical facts, original insights, and proprietary data, which is precisely what AI assistants quote. Expect fewer low-intent sessions but higher post-click quality. KPIs must evolve to emphasise assistant-layer visibility through citations and mentions, alongside completion metrics like enquiries and bookings. The content strategy follows: write answer-first, then layer in nuance. Address likely follow-ups on the same page. Becoming citation-worthy Earning citations from AI systems requires deliberate choices. Remain discoverable. Allow reputable AI crawlers like OAI-SearchBot in your robots.txt. Keep high-value pages indexable and track assistant-origin traffic. Structure for dual audiences. Employ semantic HTML and WAI-ARIA. Write one idea per paragraph. Use proper tables for data. Implement schema.org markup for Article, Product, FAQPage, Organisation, and Person, always including datePublished and dateModified timestamps. Clear headings and concise sections improve both human comprehension and machine extraction. Deploy focused FAQs. On high-intent pages, add four to six genuine questions marked up as FAQPage schema. Place direct answers first, then link to details. Demonstrate provenance. Feature named authors with verifiable credentials. Cite reputable sources and maintain claim consistency across channels. Maintain currency. Regularly update priority pages, eliminate duplicates, and establish a single canonical source for each claim, price, or specification. Provide reliable APIs. AI assistants act, not just read. Publish OpenAPI endpoints for dynamic information like prices and availability with stable IDs and clear errors. For complex interactions, develop an official integration. Measure rigorously. Track AI Overview presence, citation share, and SERP features. Monitor assistant referrals using server-side tagging. This is continuous, data-driven optimisation for the assistant era. Campaign strategy in the AI Era Use consented, verifiable sources and label AI-assisted copy where appropriate. Develop a concise brand style guide documenting preferred phrases and model summaries to help your tone survive AI paraphrasing. Establish a visible "source of truth" for prices, policies, and key figures. Position this prominently and mirror it in structured data, ensuring AI assistants quote your facts directly. Agent-friendly design Agentic browsers navigate via the accessibility tree, making inclusive design both ethical and strategic. Bind inputs with proper labels, use descriptive button text, apply ARIA landmark roles, keep states predictable, and design forms for autofill and programmatic submission. Your goal: the agent completes the intended action correctly, first time. Preparing for agentic commerce September 2025 brought two competing standards: OpenAI and Stripe's Agentic Commerce Protocol (ACP), now powering live...

Kiera shows listeners multiple places in life where there's likely opportunity for more balance, freedom, play, and ease by: Maximizing the hours you already work. Protecting your time like a CEO. Empowering your team to own their roles. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners, this is Kiera and I am so excited because I love this topic and I hate this topic and it's such a great one and all of you are gonna be so excited about it and it's work-life balance without sacrificing production. Yep, you better believe that it is true and I'm here to show you today how you can do this.   but I really hate this terminology of work-life balance. So if you're new to the Dental A Team, welcome, hello. I'm so excited to have you here. If you've been here with us for a long time, high five, hugs. I'm so grateful you've been a part of this journey and I'm so excited to share with you tips, tricks. ⁓ And again, remember, sometimes the greatest form of learning is remembering what you already know. So these might be tips that you've heard before, but hopefully today it hits you differently because no man who's walked through a river is ever the same man because he...   is not the same man and the river is not the same river. So you today, you're not the same person, you're not the same practice, you're not the same scenario. So wherever you are, I'm super excited for you to figure out how to get this like balance and bliss in your life. And I hope you're ready for it. So the reality is like, I used to feel, and I don't know where this came from, like, why do we feel that we always have to like grind like our nose to the brim? Like we have to work so hard and we have to just grind so hard to get to success.   that like you just hate your life. Like why is it, why is it this like busyness and this exhaustiveness and this tired to be successful? Like why, where? And so I do believe that you can have balance and performance that can coexist, that you can be productive and balanced. And so the reality is we're going to walk through some of these pieces for you to help you see where could I maybe strike a little more balance, a little more freedom, a little more play, a little more ease in my life.   And that's maybe the better term of like work-life balance is more ease. It's more flow. It's more, I think just intentional. And how can I do that? So you guys, I love this. think that you should be something that I'm really passionate about is work and life. I'm very passionate about you being the best version of yourself in your life. That way you can show up as the best version of yourself for work. do not believe, Tiff and I talk about this all the time. Like outside of Dental A Team public's eye.   all the time about how work and life are not separate. It's like we think about these two halves and it's like, no, it's one. You're one person. You're going through this and it's like, well, here's half of me that's work. Here's half of me that's life. And it's like, no, no, no, no, no. How can I, Kiera, be the best version of myself that like feels balanced or ease or flow or calm or any of those things? Cause balance to me, don't love. Balance feels like I've got to like have my weight in front of me be equal.   ⁓ But flow to me is like a river flows and sometimes it's faster and sometimes it's slower and all of that's correct. And so this is something where for you to be the best version of yourself, for you to still be productive at the office while being the best version of you, ⁓ I think is what today's podcast will be about. So this is something where it's like, if you feel you are stretched thin or overwhelmed or you don't know how to produce without overworking and if you stop or slow down and get off the hamster, well, you're afraid that it's all gonna crash and burn. Well, hi, I'm Kiera.   I'm your personal therapist today ⁓ and I'm here to help you realize that that's not the reality, that there's a better, easier way to do it. And I'm here to give you a couple of quick steps that hopefully will take you through that ⁓ because I was there, I've seen offices do it and we've helped offices, hundreds, like literally hundreds and thousands of offices get out of that hamster will.   and into the flow that they were looking for. Tiff said it once and she was like, imagine Phoenix traffic. If you've never been to Phoenix, we'll do Chicago traffic, we'll do Texas traffic. Like you name it, big city traffic. She's like, just imagine if you're sitting there and this is like your life and you're sitting there and you're in this bumper to bumper traffic. And then all of a sudden you see that like better than even like an HOV or carpool lane. Like there's just like the way it strikes me like a lucky charm. Like it's like, ah, like the angels are singing. It's this gold path over there or like the yellow brick road. And you're like,   say, well, like I could get out of this nonsense over onto that lane. And like everybody, there's no traffic. There's no slowing down. It is just this easy breezy, like truly like, hope you guys can visualize this like golden path road with gold light over it. And everybody on that road is just so happy. And yet you're sitting here hating your life because you're sitting in all this nonsense traffic. Well, that's kind of hopefully how this feels of like, let's teach you how to get over into that.   that lane that you didn't even know existed today and give you some tangible tips to that. So number one is going to be maximize the hours that you already work. So let's have it like, ⁓ we did this awesome thing ⁓ at a conference and ⁓ we're talking about this and this is so fascinating to me, okay? So in a given week, there's 24 hours in a day. Yes, everybody following? And there's seven hours or seven days in a week, okay?   So if we take that, I love some good numbers, I love some good math. So 24 hours in a day, and we have seven days in a week, that's 168 hours, all right, in a given week, okay? So now, let's say I'm gonna be really generous to you. We know, let's say, let's just, mean, Dennis, let's give you, like, we're gonna work 40 hours in a week. You might say I work more than that, that's okay. I'm just gonna subtract 40 right now, okay? So that leaves us with 128 hours in a week.   Now you're like, well, Kiera, we also have to sleep. I got you. I'm going to be real generous and I'm going to give you eight hours of sleep times seven days. That's 56 hours. None of you are out there probably sleeping eight hours. As you should be prioritizing this, I do not want to be scrimping on sleep because I think sleep is one of the most important things you can do for yourself. So we have 128 hours after the 40 hour work week. We've got 56 hours of sleep minus 128. That leaves us with 72 freaking hours a week. And my question is, what are you doing with those hours?   Now you might say, Carrie works 60 hours. Fantastic, you still have 52 hours if you're working a 60 hour work week, which I hope and pray you're not working 60 hours. So let's get it to where maybe I don't wanna be working even 40 hours and I would prefer to even work 30 hours. Well then if I gave you 30 hours, you're up to 82 hours a week of extra time. And people are like, Carrie, I don't have time, I don't have time. 72 hours, 72 in a week outside of sleeping and work.   Now you're like, well, I've got to make dinner and I've got the kids fine go for it, but there's still so many hours. And I, when I heard this, I was like, yeah, what am I doing with those 72 hours? Like, all right. So maybe I could do like an hour of workout every day. All right. So like, let me just put out like seven hours there. Like, okay, 72. Let's just take this down 72 minus seven hours. All right. I'm down to 65 hours. Well, you know, I've got to like, hang out with my kids. Like we're at soccer, we're at camp. Like that takes, okay. Count it up. How many hours? Like drive time and all of that.   Let's give you like, okay, shoot, you're at 15 hours a week, which honestly, I guarantee you're not putting 15 hours of soccer and camp and all that in a given week. Maybe you are, but honestly, that's a lot. That's like two full days of work plus some extra time. So if we're at that, you're still at 50 hours and we're not scrimping sleep. We're not scrimping work. We're not scrimping kid time. We gave you an hour of workout every single day.   something to think about. So in this step one, to be able to have this balance or flow or best version of you is to maximize the hours you already have. So ⁓ me and Chad GPT, I named her Wanda. I hang out with Wanda all the time and I'm like, all right, you're the most brilliant scheduler of all time. You're the most productive business coach. Like you teach me how to maximize my time. And Wanda gives me some really good things. And it was interesting because I started looking like I realized   that I was spending an extra 30 minutes going to the gym every single day with how far away it was. And I was like, all right, well then that actually adds up. What if I just bought a home gym? Like there are solutions. What if I got weights, free weights? have my personal trainer. She could create some. So I go to the gym X amount of days and I work from home X amount of days. Could that help out? Like that would give me some time back in there. And so it's really like, how can you maximize the hours that you already have in your life to then maybe have a bit more fun?   Like I don't want all scheduled. I want fun. I want to hang out with Jason. I want to be able to like you guys I used to not watch TV at all because I felt like it was an absolute waste of time because I wasn't making money and I wasn't doing something productive. Literally I was like, nope, this is an absolute waste of time. And I'm like, but I like to watch a show and laugh with my husband. I like to be able to go hot tibbing at night with my husband. I love to go for walks with my husband. I love to go hiking. I love to spend time with my parents and I want to do it.   without guilt. It's like being able to like eat all the ice cream that you could ever want to eat without gaining any weight or whatever your favorite thing is that you're like, I just wish I could eat all that, not worry about the calories. Well, this is how you can have un like guilt free time for yourself, guilt free time with family, guilt free time with friends, because we have like, you break it down. I guarantee you, we're still going to find hours for you. So how can we better use it? And then what's awesome is when I work with offices, I'm like, sweet.   You only working four days a week? Fantastic, let's go for it. Let me do 32 hours a week. Beautiful. And you know what's crazy is I usually can help them produce the same as they were producing in five days and four days and then they're able to get a whole day back in their world. Or they're like, I have nowhere I could ever put admin time in. And I'm like, sweet, challenge accepted. How much time do you want? Two hours a week, three hours a week? Great, I'm gonna block it on Wednesdays from eight to 12.   I'm taking four hours out and I'm gonna show you how we can build a schedule that will produce more than you're making right now and give you the four hours of admin time so you don't have to take this home with you. So we block schedule, we prioritize, we put things in place. You literally like, we eliminate gaps, we're proactive, we ⁓ maximize our time and our schedule, we have our morning huddles to align our teams, everybody chart preps, we look through what we need to have. We're all doing the pieces and we're maximizing our time that we already have. Front office team members, seriously like.   Don't insurance verify every single person like in order call Delta Dental and get all of them done and then all your MetLife's and all your Etna's so we're not spending time like wastefully and you can maximize this and I will tell you when doctors shift like this and teams shift like this, we're talking 10, 20, 30, 40, a hundred grand extra a month that we're able to squeeze in the juice with no extra time. Usually even less time. I don't want more hours. I don't want more work for teams. I want less work and more efficiency.   So that way you have guilt free time with family. You have guilt free time on vacations. You have fun being able to take off and not stress about it. So this is where it's like, let's maximize the hour. So the call to action on this is, I want you to audit your current schedule at work and figure out where are we losing production and time and how can we just like, literally I'm talking on one change. Kind of like with FedEx or with, I don't remember what airline it was, but FedEx drivers found out if they took right hand turns at stoplights in the US, they can actually cut down the hours and cut down the routes and actually get more time and.   more efficient packages delivered to all the people. That's the type of like small little shift that we're looking for. Just one little change and then look at it in your personal life. Are we scrolling in doomsday scrolling? Are we spending time? I don't know, audit your day, but it's wild when I'm like, I gave you so much time and there's still 50 hours in a day, like a week. What are you doing there? Like, Kiera, I go to church. Great, put it in there. Kiera, I do community service. Great, put it in there.   I'm not kidding. When you look at it, it's because we're not efficient with our time and we don't schedule our time. And I want you to have breaks in there where there's nothing time in there too. But what's wild is when you do this, you'll realize there's so much more time. And if you're effective and efficient with this, you'll see that you actually can get more done with less time, less energy, and be more happy and have that flow, that work-life balance just by maximizing the hours you already have. Next up, number two is protect your time like a CEO. I want you to be so rock solid on this because we have to have like CEO time.   So this is what I was talking about. You've got to protect your admin working CEO time like a boss. And you've got to actually do high productive work there. So for me, it's called Deep Work Time. It's by Cal Newport. You can read the book. I'm like absolutely non-negotiable. This is when I'm working on the business. And it's wild because I'm always like, there's so many screaming problems that come at you, but you have to say no. Discipline equals freedom here. You've got to stick to your cutoff time. I'm out the door at 5.30. Go, leave, be done.   We don't need to constantly run over because what we do is we teach ourselves that what we say of our boundaries or what we say of our commitments don't matter. Stop lying to yourself and start protecting your time. Start putting you first. Like if you say, I'm gonna be out at 530, be out at 530. If you say, I'm gonna go to dinner, go to dinner. If you say, I'm gonna work out, work out, but don't go lofty, go small. Start small, train yourself that you can trust yourself and then get bigger and better and better. And what's wild is when offices do this, when doctors like,   Truly, my most elite doctors do this. The ones that produce the most have the best family time. And I'm talking like, there's a doctor that I know. He told me, said, Kiera, we've done a lot. They own six practices. He's got like crazy amounts of success. They're going for it. ⁓ Tons of kids, amazing relationship with his spouse. And he said, Kiera, my year working with you was the most transformational, inspirational year of my entire life. And I take that as one of the biggest compliments because this person was so efficient and effective.   And yet we were able to find ways to fix their time, maximize their time, buy back their time, protect their time, make sure all the things that they want to do as a human and as a business owner, they were able to get there. This doctor is celebrating their first day out of the chair and being a true CEO. It didn't happen overnight, but these are things of like, you have better clarity, you're better as a business owner, you're better as a spouse, you're better as a mother, father, you have more time to work out for yourself, but it's like...   being very disciplined, this is the secret. People are like, Kiera, what's the secret? This is it. They protect their time and they act like the CEO that they are. And then number three is your team, empower them, help them to be like truly owning their role. So you've got to set up and have it to where there's clear roles and definitions of what each person does. They have their KPI and their number that they own and you train them to lead and come with solutions. I have a three solution rule. If you've got a problem, you've got to create at least three solutions for it, one of which can't cost money.   So that way they're coming with solutions, they're thinking of solutions. They're empowered so things don't come to me. ⁓ There's the book with the one minute manager, I think. ⁓ It's about the monkeys on your back. I think about this all the time. How many times do my team members come to me and put their monkey and their problem on my back? And I'm like, yeah, give it to me. I've got it. I'll just solve the problems because I'm Wonder Woman over here. But you told me you actually want to stress free. You want more work life balance, but you don't want to cut your production. We'll start empowering your team to actually be the team that they're meant to be. And team members rise up.   Rise up, solve the problems. This is for you. Like we have a culture of ownership. Ownership is one of our core values. And honestly, I shout that core value out so hard every single week on our core value shout outs because I want our team to know that that's one of the top things that I look for. Our team members that own their role, own their KPI, find the solutions. Because guess what? Then I'm able to do my job and my job as a CEO. Your job as a CEO. And I also want to be an amazing wife. I want to be an amazing sister. I want to be an amazing family member.   I wanna do all those things. I wanna show the best for myself. I wanna work out. I wanna be this amazingly fit, ripped, super energetic, 95 year old woman in my life with cotton candy, pink hair. Like that's the vision of Kiera in the future. What's your vision of the future and how do you do this? And what's wild about this is when you empower your team members, you give them clarity of what they need to do, team members now can focus on what they need to do and they can be more efficient in their time. Tiff and I talk all the time about how she's the efficiency queen and how like,   I hope she never dies before me. And if she does, it will say efficiency queen on her headstone because literally we're able to do so much more with less time because we have the team using it. So doctors before you even, and office managers before you even think about putting something in your calendar, ask yourself, am I really the best person who needs to do this task? Or can someone else do it just as good, if not better than I can and delegate it out.   I look at my calendar all the time and I'm like, that could go to Tiff, this could go to Britt, this could go to Shelbi, this could go to this person. Like all these people are better, more equipped and have the time to do it. And then they should do the same thing with their schedules as well. So when you have this, I want you all, every single team member to look at our schedules and see, is this something that a team member could own? Is this really who should be doing it? Are our lines clean? Do we have clear job descriptions, clear KPIs? This way it's not all happening for me. So when you look at this, you see the flow of number one, I'm using the time I already have.   Number two, I'm thinking like a CEO and I'm actually maximizing the hours working on the business. And then number three, I have a team that's fully capable. They're not dependent on me. You have, we broke down the math. guys, the math is there. What are you doing with your time? This is how you have guilt free fun. Like I want you to just think like eating like a big giant scoop of your favorite dessert or whatever your favorite thing is. You're, you're, you're indulgent. And I want you to think of that as your time. Like I'm just taking this big old scoop of like   delicious ice cream, no calories, guilt free of your lifetime, of the time that you get to have your life. Your life is all mixed up of so many pieces. You've got work, you've got family, you've got schedules, you've got appointments. This is how you have guilt free time. This is how you're able to have that flow. This is how you're able to have the balance or whatever it is for you. It's not passive, it's built. It's not passive, it's built. And you would honestly do this while growing your business.   while like all the different things that you're doing, you can have this. And this is something I'm obsessed about. We did this at our last mastermind and it was so fun for me to like show them like, what are we doing with our time and how can we better maximize, squeeze the juice out and have more guilt free fun time of whatever we want to do. This is how you have hobbies. This is how you expand as a human. This is how you read books for fun. This is how you get gardening or biking or surfing or whatever it is that you want. This is how you get more time with your family, more time for yourself is by actually doing these three things. So   You honestly became a practice owner for freedom. It's my hunch. You wanted to run the business how you wanted. You want to have things with the team. And so let's make sure that you're not fatigued out, that you're burnt out, but you actually get that freedom that you wanted when you built the practice. Like let's get you there. That's the ultimate goal. Let's help you see where you could like maximize your time. Let's help your team maximize their time because sometimes we don't even know what we could be doing better because we're just, this is all we know. So let's be smarter. Let's reach up.   Let's ask for the help and let's get the freedom and the fun and the joy that we know we're meant to have. So this is where we're at. This is where I want you to just realize like, where am I at? You're at a crossroad. Do you want to continue down the path you're going or do you want to get into that fast lane over there that you're sitting in bumper to bumper traffic and you're like, there actually is that magical, glorious, gold paid route. Like honestly, I hope our marketing team like, please marketing team make this Vividial.   Put it on social media. There is like literally I see like all the lines like we got like ten lines of traffic We're sitting there and then it's like ⁓ like the angels are singing over there Like are you gonna continue to sit in this bumper to bumper bag? Yep I'm gonna just keep doing it my way or are you going to venture over? Navigate through the traffic across ten lanes of traffic to get over to that magical Lane that can be yours the questions yours the forks in the road literally we're in a road like that was a great analogy unintended   The forks in the road, like you are here, you're at a pivotal spot, the door is open, you can choose to do it differently. Let's do it. You deserve it. Reach out, hello, at the W-H-U dot com or stay in bumper to bumper traffic. Both are fine. There's no judgment on either side. I just want to let you know that that magical lane is incredible. Life over there is happy. Life over there is not stressed. Life over there still does with issues, but life over there deals with issues in stride.   Life over there has a team that's able to run the practice whether you're there or not. Life over there empowers their leaders. Life over there allows you to have a life on your terms. Life over there allows you to show up for your family the way you want. Life over there allows you to work out the way you want. Life over there has you sleeping better. Life over there has you not stress out every single day of every single hour. Life over there truly is flying through traffic because there's another lane over there. And I hope you choose you and I hope you choose the easier path.   and reach out Hello@TheDentalATeam.com if we can help you, because I'd love to. And this is literally what we do is help you get into the fast lane, get into the easier path. It's not overnight. It's not a diet pill, but it is sustainable. It is long-term. And our job is to teach you to fish, to teach your practice to fish so you are forever self-sustaining. And hopefully you're like that client I told you that said your year with Dentalyteen is the most transformational year or years of your life.   and I would love you to be a part of it. So reach out Hello@TheDentalATeam.com. And as always, thanks for listening and I'll catch you next time on The Dental A Team podcast.  

In this episode, Kirk Teachout and Zach Shelley dive into how purposeful, well-structured meetings can transform a dental practice. They discuss the importance of clear communication, leadership, and consistent team alignment to improve both workflow and patient care. From defining departmental priorities to using KPIs effectively, this conversation offers practical insights for creating meetings that actually matter and drive real results.

This Week:  What We Can Learn From For-Profits  Let's not fawn over for-profit companies. Not everything they do carries over to our nonprofit community. But some things do. Like building systems and processes; diversifying revenue; knowing KPIs cold; relentless customer … Continue reading →

Boring Problems, Big Wins, Community‑Driven AI Adoption AI is not overhyped, it is under-implemented. Ken Roden and Erin Mills chat with Sheena Miles on how to move from tool obsession to behavior change, her three stage framework, and the practical KPIs that prove progress before revenue shows up. We also talk AI policy that unlocks safe experimentation, community as an accelerator, and Sheena demos how she spins up n8n workflows from a prompt. Chapter markers 00:00, Cold open and disclaimer 01:00, Is AI overhyped, what is really failing 03:20, Early indicators versus lagging revenue, set better goals 04:20, Exec view, target 3 percent faster time to market 06:00, Avoid AI slop, find repetitive, boring work 07:00, Guest intro 09:00, Real state of adoption, dual speed orgs and siloed champions 10:45, Teach concepts, not tools 12:00, Policy, security review, AI council 14:00, Behavior beats features 15:30, Community for accountability and shared assets 17:30, Live n8n demo, import a skeleton workflow and adapt 35:00, AI first versus AI native, embed into workflows 36:30, Influence without authority, solve a champion's boring problem 38:00, Inclusion and usage gaps, why it matters to the business 40:00, Skills that matter now, prompting, rapid testing, communicating thought process 43:00, Why to be optimistic 45:00, Lightning round 48:00, Host debrief and takeaways Key takeaways Hype versus reality, most failures are vague goals and tool-first rollouts, not AI itself. • Measure what you can now, speed to market, cycle time, sprint throughput, ticket deflection, before revenue. • Framework, Activate, Amplify, Accelerate, start small, spread what works, then institutionalize. • Policy unlocks velocity, simple rules for data and tool vetting plus a cross functional council. • Behavior over features, learn inputs and outputs so skills transfer across tools. • Community compounds, accountability and shared templates speed learning. • Start with boring problems, compliance questionnaires, asset generation, ticket clustering, call insights. • AI first versus AI native, move from sidecar to embedded with human review gates. • Inclusion is a business lever, close usage gaps or accept a productivity gap. Sheena's three stage framework Activate, prove value safely • Define the problem, validate AI fit, run a small pilot. • Track accuracy thresholds and time saved. • Example, auto draft responses to repetitive compliance questionnaires from a vetted knowledge base. Amplify, spread what works • Connect adjacent teams, add light governance, share patterns. • Run cross team pilots and publish playbooks. • Example, connect support tickets, payments, compliance, partner success to detect issues proactively. Accelerate, institutionalize • Assign ownership, embed training, integrate tools, set ROI guardrails. • Roll out across channels and systems with quality gates. • Example, ad copy system owned by demand gen, content as QA, used across paid, email, social. Hot Takes from Sheena “Policy enables speed if you write it to unblock safe experiments.” “Stop memorizing tool steps, learn the concepts so they transfer.” “Solve the boring problem first, that is where AI pays for itself.” “If NRR belongs to someone, it belongs to everyone.” Resources & Links Sheena Miles on LinkedIn Women Defining AI, podcast and community n8n About FutureCraft Stay tuned for more insightful episodes from the FutureCraft podcast, where we continue to explore the evolving intersection of AI and GTM. Take advantage of the full episode for in-depth discussions and much more. To listen to the full episode and stay updated on future episodes, visit our website, https://www.futurecraftai.media/ Disclaimer: This podcast is for informational and entertainment purposes only and should not be considered advice. The views and opinions expressed in this podcast are our own and do not represent those of any company or business we currently work for/with or have worked for/with in the past. Music: Far Away - MK2

Live from the RTA Connect 2025 conference in Las Vegas, Marc Canton interviews Drew Morrow, a seasoned fleet manager from Cambridge, Massachusetts, who operates a private ambulance fleet. With just one and a half techs to maintain 34 vehicles, Drew is living proof of the technician shortage crisis. But instead of giving in to chaos, he shares how he uses structured calendar blocks and smart prioritization to manage both strategic planning and daily shop operations.This candid conversation dives deep into the balancing act of wrench time vs. leadership, the challenge of telling your fleet's story to executives, and why you need to be your fleet's biggest advocate. Drew also opens up about the emotional toll of trying to do it all, the importance of industry collaboration, and how to make a compelling case for hiring help or replacing aging vehicles.Whether you're running an EMS fleet or a government operation, this episode delivers actionable insights for any fleet leader struggling with time, staffing, or executive buy-in. Key Takeaways:You can't lead strategically if you're buried in the shop.Structured calendar time (like blocking hours in Outlook) helps combat chaos.Telling your story through the lens of risk and mission execution resonates with leadership.You must track KPIs like missed PMs due to poor communication.Early vehicle replacement can reduce wrench time and total cost of ownership.Peer collaboration is critical—even in competitive industries like private EMS. Speakers: Marc Canton – VP of Product & Consulting at RTA: The Fleet Success Company. With decades of fleet experience, Marc helps fleets turn performance data into action and leads RTA's consulting arm to drive meaningful success across operations.Drew Morrow – Fleet Manager for a private ambulance company in Cambridge, MA. With over 25 years in the industry, Drew brings a technician's expertise and a leader's mindset to one of the most mission-critical fleet sectors: EMS.

In this episode of FP&A Unlocked, Paul is joined by strategic advisor and podcast host Moataz Mukhaimer to explore the intersection of finance and strategy, where true business impact is made. With over 20 years of experience guiding SMEs, family-owned businesses, and startups across the Middle East, Moataz explains why finance professionals must step beyond Excel and deeply understand the business to add real value. From diagnosing problems through numbers to designing KPIs that reflect a company's vision, this episode is a masterclass in how FP&A can lead, not just support.Moataz Mukhaimer is a strategic and financial advisor with over 20 years of experience supporting SMEs across the MENA region. A graduate of McGill University (MBA) and Boston University (BA in Accounting & Finance), he specializes in helping businesses identify challenges and align strategy with execution. His client portfolio spans sectors including retail, med-tech, e-commerce, ed-tech, manufacturing, and software.Expect to Learn:Why cash from operations is the true measure of business valueHow to design KPIs that align with both strategy and financial outcomesWhy most pricing problems are rooted in poor positioning, not high costsHow to diagnose problems through both numbers and conversationsThe two most important habits for connecting finance with strategyHere are a few quotes from the episode:“Most companies aren't overpricing, they're underpricing and positioning poorly.” - Moataz Mukhaimer“Cash from operations is the truest form of value creation.” - Moataz MukhaimerMoataz Mukhaimer reminds us that the power of FP&A lies in understanding the whole business, not just the numbers. By aligning strategy with financial planning, simplifying KPIs, and focusing on communication, finance professionals can become essential partners in growth. If you're ready to elevate your impact, this episode is for you.Campfire: AI-First ERP:Campfire is the AI-first ERP that powers next-gen finance and accounting teams. With integrated solutions for the general ledger, revenue automation, close management, and more, all in one unified platform.Explore Campfire today: https://campfire.ai/?utm_source=fpaguy_podcast&utm_medium=podcast&utm_campaign=100225_fpaguyFollow Moataz:LinkedIn - https://www.linkedin.com/in/moataz-mukhaimer/Website - https://moatazmukhaimeradvisory.com/Earn Your CPE Credit For CPE credit, please go to earmarkcpe.com, listen to the episode, download the app, answer a few questions, and earn your CPE certification. To earn education credits for the FP&A Certificate, take the quiz on Earmark and contact Paul Barnhurst for further details.In Today's Episode[04:05] - What Defines Great FP&A?[05:56] - Great Planning in Action[08:40] - Cash Flow is Queen[14:15] - Why Budgeting Often Fails[26:45] - Pricing: The Hidden Problem[30:04] - Moataz's Four-Part Strategy Framework[33:07] - Diagnosing Problems Through People and Numbers[36:27] - Advice for Connecting Finance to Strategy[40:09] - Hosting Business Talk and Giving Back[43:36] - FP&A Fast Five[48:31] - Final Advice:...

From a bamboo house in rural Indonesia to the boardrooms of Asia, Dona Amelia's journey is nothing short of extraordinary. Now an international keynote speaker, Harvard-trained leadership specialist, and co-founder of EGN Singapore, Indonesia and Malaysia, she brings a rare blend of performance, psychology, and purpose to the way she helps leaders grow. In this episode, Dona joins Andy Goram to explore holistic purpose-driven leadership — a style that balances high performance with humanity. She shares how her early life shaped her belief in service, generosity, and resilience, and how those lessons now inform her work helping senior leaders stay authentic, grounded, and connected — even in high-pressure, high-stakes environments. Dona also explains her own DONA Framework, which blends Purpose, Presence, People, and Performance, and the role of vulnerability in transforming leadership cultures from the inside out. It's an inspiring reminder that great leadership isn't just about what you achieve — it's about who you are while achieving it. ----more---- Key Takeaways Leadership starts with purpose. Dona's journey shows that clarity of purpose gives strength and direction in every challenge. Serve before you lead. True leadership is about helping others succeed — not just performing well yourself. Vulnerability is strength. Being open about struggle builds trust and invites authenticity in others. Presence and people go hand in hand. Balancing focus on performance with genuine care for people creates lasting success. ----more---- Key Moments The key moments in this episode are: 0:01:10 – From Bamboo House to Boardroom: Meet Dona Amelia 0:03:37 – Early Lessons in Purpose, Resilience and Service 0:10:27 – What Childhood Taught Her About Giving and Gratitude 0:15:07 – The Entertainment Years: Learning Performance and Presence 0:22:30 – Pivoting from Stage to Leadership Coaching 0:34:29 – The D.O.N.A. Framework (Dreams, Opportunity, Never give up, Action). 0:37:31 – “4P+E” (Pray/centre, Prepare, Practice, Perform + Evaluate) & “action 200%”. 0:40:02 – What holistic leadership looks like in practice 0:46:09 – Balancing people care and KPIs: why performance follows wellbeing. 0:47:42 – Dona's 3 Sticky Notes of Advice ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dona Amelia on LinkedIn here Follow Dona Amelia on Instagram here Follow Dona Amelia on Facebook here here Find the EGN website here ----more---- Full Episode Transcript Get the full transcript of the episode here

Your company is launching its own corporate venture capital (CVC) fund. Suddenly, traditional financial models don't apply. Corporate Venture Capital is a unique, high-variance asset class that demands a new strategic mindset from finance professionals.In this episode of Corporate Finance Explained on FinPod, we unpack Corporate Venture Capital (CVC), exploring its dual motive (strategic innovation vs. financial return) and revealing the practical frameworks needed to manage this hybrid investment effectively.This episode covers:CVC: Buying Optionality: Why large companies use CVC as a lightweight alternative to M&A or internal R&D, acting as an early option on future acquisitions and managing innovation risk.Defining Success: How major CVC arms (like Salesforce Ventures, Amazon Alexa Fund, and Intel Capital) track value using strategic KPIs (e.g., Partnership ARR Uplift, Azure Adoption) that go beyond standard IRR.The Strategic Playbooks: Analysis of different CVC models: the Ecosystem Expansion approach, the Innovation Hedge strategy (de-risking R&D), and the pure Portfolio Focus.The CVC Financial Toolkit: We detail six essential frameworks for corporate finance teams, including building flexible return models (budgeting for high write-off rates), managing complex capital structures (convertible notes), and implementing governance for high-risk assets.The Translator Role: How finance professionals must bridge the gap between innovation teams and traditional financial rigor, articulating why a high-risk bet makes sense for both the strategic story and the balance sheet.

Why do some digital media companies thrive while others fail?With over 30 years in the industry, digital media veteran Eric Shanfelt has seen what works and what doesn't. In this reboot of the "High Value Publishing" webinar series, Eric breaks down the 7 essential characteristics of a successful digital media company.Commitment from executive leadership.Content readers actually want.Website-first publishing.Simple, scalable business models.Effective execution.Knowing and using digital KPIs.Staying current, but avoiding "Shiny Object Syndrome"This is the essential starting point for any publisher, owner, or media professional looking to build a sustainable and profitable digital business.Learn more at https://nearviewmedia.com/

County Administrator Howard Wanamaker joins host Steve Vancore to discuss his unique path from naval pilot to local government leadership. Drawing on military and private-sector experience, Howard shares how principles like standardization, accountability, and performance tracking shape his approach to county management.He reflects on applying business strategies to public service, using KPIs and strategic planning to guide decisions. The conversation also covers Clay County's growth, including major infrastructure projects and efforts to attract employers through personal engagement and the county's strategic location.

Seu produto não está entregando os resultados esperados, mesmo com novas funcionalidades? Neste Enzimas, Luiz Alvaro Wienc, Gerente de Portfólio e Governança de TI na Vivo, compartilha dicas práticas e insights valiosos para você identificar se é hora de ajustar o rumo do seu produto. Ficou curioso? Então, dê o play! Assuntos abordados: Diagnóstico de eficiência do produto; Métricas estagnadas e KPIs; Feedback do cliente; Backlog e OKRs; Jornada e experiência do cliente; Benchmarking e diferenciação; Experimentação; Visão estratégica de produto. Links importantes: Newsletter Dúvidas? Nos mande pelo Linkedin Contato: osagilistas@dtidigital.com.br Os Agilistas é uma iniciativa da dti digital, uma empresa WPPSee omnystudio.com/listener for privacy information.

In this episode, I speak with Akhil Nigam, CoFounder at Finmo, and we answer the critical question: How can global businesses transform their fragmented treasury operations into unified, intelligent systems that drive growth?He shares insights on why SMEs deserve better treasury solutions, how real-time payment rails are transforming cash management, and why MO AI is becoming the intelligent co-pilot every finance team needs.

Multifamily marketing does not work in a vacuum. In this episode of the Digible Dudes podcast, host Reid sits down with Leslie Mathis, founder of Streamline Multifamily, to unpack why campaigns fall flat when operations are not aligned, how to fix the disconnect between owners, operators, and agencies, and what great alignment looks like from concept to lease up.We cover Leslie's career journey and how she acts as a bridge between ownership and third party management, the market shift from easy leasing to tougher conditions, and the cadence required to win. Expect clear takeaways on weekly collaboration, shared goals, and educating stakeholders on what the data actually means so decisions are based on facts, not feelings.Leslie also breaks down where to invest for real resident value, why access control and seamless experiences often beat in unit gadget upgrades, and how to rethink concessions by reallocating a portion into targeted marketing and storytelling. We get into training gaps across on site and regional teams, outdated reporting and KPIs, and how AI should enable teams to synthesize data and deliver actionable guidance rather than generic outputs.If you want practical strategies to align marketing and operations, improve traffic quality, and turn insights into leases, this episode is a must watch for multifamily owners, operators, and marketers.Digible:⁠ https://digible.com/ Leave a Spotify Review: ⁠⁠⁠https://spoti.fi/3LfoEdU⁠⁠⁠ Leave an Apple Review: ⁠⁠⁠https://apple.co/3AA2zRj⁠⁠

In this hybrid episode of Marketing Madman and Legacy of Luxury, Nick Constantino sits down with Shelby Wright of Georgia Bulldog Sports Marketing to explore how sports have evolved into luxury experiences—and how sponsorships have transformed from simple signage into immersive brand partnerships. From tailgates to naming rights, they unpack the strategy, psychology, and economics behind modern sports marketing.✅ Key Takeaways• Sports experiences now mirror luxury hospitality: turnkey tailgates, premium seating, curated fan journeys.• Sponsorships have shifted from “spots and dots” to storytelling and experiential marketing.• Success in sponsorships requires clear KPIs, flexibility, and ongoing communication.• Authenticity is the new currency—fans and consumers crave real connection.• Women in sports marketing bring unique strengths: listening, curiosity, and low ego.• Brands must define their goals, audience, and activation strategy before entering sponsorships.#LegacyOfLuxury #MarketingMadman #GeorgiaBulldogs #SportsMarketing #LuxuryExperience #SponsorshipStrategy #CollegeFootball #BrandPartnerships #ExperientialMarketing #WomenInSports

A practice built with character is a practice made up of loyalty, positive culture, and long-term growth. Kiera provides listeners with a list of questions to ask that will set the tone for showing up as the best, truest version. She then gives specific takeaways to meet that ideal culture and stay consistent. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners, this is Kiera. And today, I hope you're having an amazing day. I hope you're having fun. I hope you remember that dentistry is honestly the greatest profession we could ever get to be a part of. So I hope you're just so excited. I hope you're loving your life. I hope you're happy. I hope that if you're not, that you're committing to make a change in the next week so that way you can be happy. My husband showed me this reel the other day that said, it was from like, I don't know, a Buddhist monk, I think. And he said that yesterday is dead.   Today is all we have and tomorrow is not born yet. And so don't wait for the happy life. You want the happy day. And I've thought about this so much because I think so many of us wait for happiness. We wait and we think, once I get this or once I do that or when I have the team or when my practice doesn't have this, then I'll be happy. Then I won't be stressed. And it's like, no, it's actually on the day. It's today. It's the decisions I'm making today. It's the pieces that I'm doing today and finding that happy.   And they said when you can have a happy day is when you have the happy life. I think when you can have the less like the more stress free day more consistently, it's when you have the more stress free life consistently. And so with that, just reminding you that it's okay. You don't have to do this alone. And I'm here for you and our team's here for you. And dentistry really is one of the greatest professions you could ever be a part of. So welcome. I hope that if you're new to the podcast, welcome. I'm Kiera. I love dentistry. I love helping people. love life.   And I love helping people get the life that they always dreamed of and making that a reality. Today, I wanna talk about ⁓ character. My dad and I were talking and my dad said, in the word character, there's the word act. And I had never picked up that the word character has act. ⁓ And I wanna talk about some leadership pieces today and culture pieces for your practice on building a practice with character and how people act. And...   I think character is something that you hire, yes, of like how people are naturally and who they are naturally, but also I think it's something that you do lead. ⁓ when we look at this, like when you have a practice of character of how people are acting, it does create loyalty, it does create culture, and it does create long-term growth. And so for everybody just going through that, ⁓ looking at that and seeing what is your character possibly? What is the character of your practice possibly?   And what things can we do to evolve your character to make it be a place of things that you want, of the loyalty, the culture, the long-term team. ⁓ And when I look at really awesome practices, the way people act and the character that that practice has is truly something embedded deep into the roots of that practice. going through that, ⁓ Dental A Team's goal is to help offices build to scale, to have the life that they want, ⁓ but to do it in a way that's meaningful.   that it's fulfilling, that it has purpose for you. And so ⁓ this is truly trying to help build a culture for team members to stay, for patients to be raving and for leaders to truly be proud of the practice that they built. So character with this act, like step one, if you want, like we'll just kind of go into this whole process is like how you act when it's hard. ⁓ And I think when I look at teams,   Culture is something that's like not built during easy times, it's revealed during the hard ones. When our production's not hit, when the cash flow's not there, when like all the things are pushing upon you, how do you act? Do you respond with conflict with consistency, clarity and compassion? Do you admit mistakes as a leader? Do you prioritize long-term trust over short-term comfort? Like how is your character in those hard times? And for you as a doctor, and there's the book, Extreme Ownership by Jacque Willings, and I think about this so much of   Like, okay, what is my culture of my company? But what is the culture of me? Because my team ultimately is a reflection of me and how do I act? In high school, I was nominated as most poised and I thought that was such a weird phrase for me to get like most poised. But I actually think about that a lot and like when things are hard, do I lose my temper? Do I yell? Do I shout? How do I act? For me, I almost think like I have the tiger like queen strength. Like what if I was the queen of this   I don't know, like kingdom, my business. Who do I need to show up as? And that character, like really looking to see how do you act. And it's crazy because when you look at a team and you want a team to be a certain way, you got to look at the leaders and how are they showing up? How are they acting? And when my dad talked about this character, it's all about how you act. It's how you act in the hard times, how you act in the good times, how you act when no one's watching. It's how you act when people are watching. And what is your ultimate character in your practice? And so, ⁓   When doctors start to have consistency, clarity, and compassion, when you say like, kind is clear, ⁓ when you're more clear, when you admit mistakes and you have humility, but in addition to that, you also are focusing on making sure that I don't just admit the mistake, but I find the solution to the mistake so it doesn't happen again. ⁓ When we're doing long-term, we have uncomfortable conversations and we're building trust over short-term solutions. Like I'm not just saying things.   And who I was at a leader at the beginning of the NLA team compared to who I am today, she's a much more mature grownup version of herself. ⁓ And it came through a lot of these hard conversations. It came through a lot of these hard awarenesses. It came from asking people, but also asking myself, did I show up as the person that I want to be and the leader that my team needs me to be? And if not, what do I need to do to change that? And so   Thinking about that, that's the culture you're building. And as much as I don't want to be like a rip on leaders, leaders are the mold. Like how you, what you do and don't do is a subconscious theme that runs through your practice. And so I think when people feel like they have no hope and they have no way of changing things and there, there is no solution. The answer is like, there actually is a solution. There actually is a process and a path out. It just sometimes is starting with you.   and not sometimes starting with you, it's always starting with you. And so if you can focus on building that and the culture you're building constantly, that's going to help and that's gonna lead into the next phase and that's gonna be through core values. And core values, I used to think were so laissez-faire. I was like, yeah, yeah, yeah, core values. But ⁓ really it's hard to hire the character you want. It's hard to continue to create it if you don't even know.   what it looks like in your practice. so core values kind of give this like framework. call them like, to me, they're like a cookie cutter is how I envision it. Like here's the cookie cutter, not like that we're a cookie cutter practice, but it's the shape. So a cookie cutter shapes the dough into what they want it to be. And core value shape the practice into what we want it to be and helps us have this, I would say filter of who we're hiring for. And so it's, what are the three to five core values that define your team and how you work? Now owners,   Go back to when you first started your practice and what were the three core things that really made your practice what you want it to be? For me, it was always do the right thing, fun and ease. Like from day one, those were the pieces. Those are our core. And if you look at it, it's do the right thing for the company and the practice. We like to have a ton of fun when we're doing it. I I love sprinkles. I love to the sparkles. I love to add the glitter. I love to add the fun. I love to surprise and delight. And then it's to do everything with ease. How can I make this easier for a practice? I don't want things to be hard for an office.   But like that's truly the core of when I started a Dental A team. Now we've evolved into who we want people to be on our team. We have other people, pieces of ownership. We have pieces of passion for excellence and results focused. We have pieces of grit. And so there's other core values that have come and there's core and then there's aspirational. ⁓ But I want to make sure that the people we're hiring and filtering through have that character in them already. I don't want to try to develop that in them. I want to expand it once they're a part of our company.   but I don't want to try and convince somebody to have grit. Like grit's a core portion of you. So what that does is once we figure out what our core of our company is, then we have those in our hiring, we have those in our reviews, we have those in our meetings and decision-making. I can't tell you how many times I've gone to the core values when I've been looking at team members and I look to see rating this person on our core values, how do they fit? And a lot of times the people that are not elevating our team are the ones who usually are getting lower scores on the core values.   And it becomes very crystal clear for me. And so what we do is we hire. So when you're having this, you hire based on core values. You filter your company right now based on your core values. And again, this is the code of conduct of how we act. This is the character, the culture that I want to have in my practice. And when you start to bring people in like this, when I start to have people who naturally do the right thing, naturally look for ease, naturally have passion for excellence and results focus, naturally have grit, and they've got life experiences to teach me about that.   They fit into our company. And when I started to really like, I'm not talking service level, but dig into this and to have the character and the culture and the company, this is when team alignment flourishes. You get reviews, things feel easy. Like there's this mystical flow of businesses that I always thought was so impossible to get. And I found out that actually it's real. And so when you have it, you start to build this culture.   And so what I say for you is write down your values. do assess ours. get our core values get assessed every single quarter. We define them. We have them there. The team works on them every single Wednesday. We have core value shout out every single Wednesday in the company. We have them on their monthly one-on-ones. We have them in their reviews and we review them every quarter to make sure these truly are the guiding core values of our company. I have changed them multiple times throughout ownership ⁓ because it's about the character and the culture of how we act.   And then this is something that goes up on the wall. So for you guys in your offices, have your core values everywhere. We review them every single quarter. The team knows them, but they're part of the core of who you are and what you guys act and believe in. And the number three is like having a culture of accountability and grace. so that's balancing. Like I found leadership as a balance of high expectations and genuine care. And I actually think Britt on our team does such a great job of this, of like, these are the expectations. These are the standards. This is our culture.   but there's also like a care of you as a human and being fair to you and ⁓ having that. it's like, and Britt is so good at clear expectations and follow through consistently where we don't just say this is how we act and this is what we do. And then that's kind of like tossed in the back corner and how we truly act, that's your true character. So it's one of those things like we don't want our core values and our company to be aspirational. We want it to be accurate. And so,   Use feedback as a tool and not punishment. I used to be really, really bad at this. This is a zone that is like a huge growth for me of giving honest feedback. And I remember I had a team member tell me once like, Kiera, you don't always have to tell me I'm doing a great job. If I'm not doing a great job, I want you to tell me and give me that feedback so I can get better. so it's having a culture of how we act, if we give feedback and we have honest feedback, we don't shy away from those uncomfortable conversations, but we do them with grace and true, genuine care.   And then I think about my husband in their hospital and they have a culture where it's a no fault culture. And what they want is they want people to bring their mistakes to the table with the solutions. That way they can continually fix and improve the culture there and improve the protocols. And working in a hospital, think that's so important because at the end of the day, we don't want patients to die. And so if people do make mistakes, which are going to happen, they're celebrating those. They're celebrating the wins and they're...   just as often as we're correcting and fixing mistakes. But we're doing it in a way where that's our culture. So it's these high expectations with this genuine care. And when I found that leaders actually have these feedback loops, when they give them on their one-on-ones, when they tell them true feedback or there's true ownership within an organization, your morale improves, the passive aggressive nature diminishes, ⁓ people feel less egg shelly. There's a culture of trust. There's a...   There's a culture of ⁓ being around people that you enjoy being around because you're not scared of what are people saying about you. But when this doesn't happen, people walk on eggshells and it's artificial harmony. And I think artificial harmony is one of the best ways to describe it. And so looking at your practice to see, do we have feedback? Do we have artificial harmony? ⁓ And don't lie to yourself. Don't make it worse than it is and don't make it better than it is, but make it realistic up to what it is.   because this is something where if we don't have feedback and we're not having one-on-ones and we're not able to have like open to where I'm giving feedback on a consistent basis rather than just when you're in trouble or when you've done something wrong, I'm doing it when you're doing something right, I'm doing it when we're doing something wrong, all of that's gonna be super important for us. And so looking at that to see where is the true character and culture of my company. And so when I look at this, it's like characters in hard times, core values are part of the core.   and then we have accountability with grace. Like that's the formula. Like who are we, what's our culture, what's our character, what are our core values? And then how do we have accountability with grace and love? And I think when practices really take this on, you're able, and like owners especially, that's gonna trickle down to the rest of your team. It's gonna trickle down to every other person in your practice. So for this, this is how you build a legacy practice. This is how you build.   a culture that can withstand the growth and the bumps and the hard times and the great times. It's the one where you know these people are gonna be with you for a long time. And so this is where it starts with character, not just KPIs. Like both are important, but having a practice of character of how we act and really thinking of how do we really act on the hard times, on the good times, on the bad times, on the rocky times? What are our core values? And then what's our accountability and check-in and feedback? When you get those pieces in play,   It's magic. It's incredible. And it's not overnight. These things don't happen overnight, but they are incredible for you. So I would just say like, this is leadership. This is leadership 101 for you. This is how you build it. And hopefully just giving you another perspective and some ideas of how you can improve the culture and the character of your practice with ease. If we can help in any way, we want to help you build a practice that stands out because of who you are, to where you get people coming to your practice because of the raving reviews in the community.   of the culture of the reputation and so building that for you and you might not be there today, but that's okay. We can get you there as long as you're willing to put in the work you're willing to change and you're willing to evolve. And that's something I'm obsessed with. So let us help you reach out and ⁓ you can reach out at Hello@TheDentalATeam.com. can go to our website, click on a book, a call, let's talk about it. It's okay. It's a no judgment zone. It's just there with true love, with true solutions to help you.   This is what we're obsessed with. This is what we do. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.

As the end of the year approaches, it's tempting to push for maximum productivity, rush through holiday celebrations, and then collapse in a heap on Christmas Eve and call it done.But I want to challenge that. In this week's episode, I'm talking about the power of celebration, why your team party isn't just a party, but a culture-building strategy disguised as fun.I share stories from my own salons, where what started as a Christmas party evolved into something far more meaningful, a night of reflection, recognition, and connection. You'll hear why celebrating your people is one of the smartest leadership moves you can make, and how simple, intentional gestures can anchor your team culture for the year ahead.So before you dive into 2026 planning, hit pause, listen in, and get inspired to make this year's celebration something your team will never forget and set your salon up for the year ahead.IN THIS EPISODE:[01:07] Why the end of the year matters for reflection and gratitude[02:00] The evolution of my salon's Christmas parties[03:13] Turning parties into powerful culture-building moments[04:42] The importance of team culture and belonging[06:13] Creating in-house awards and recognising achievement[07:52] Praise, purpose, and progress, what people crave at work[08:25] Building culture through moments, not KPIs[10:18] A framework for planning your end-of-year celebration[11:17] Creative salon award ideas to strengthen connectionWant MORE to help you GROW?

Most teams, people and companies don't have a motivation problem - they have a design problem.In this episode I sit down with Ricardo Lopes Costa, founder and CTO of Funifier from Brazil and the author of "The Fantastic Engagement Factory: how to motivate people on a large scale with gamification". We uncover how gamification, psychology, and smart feedback loops can turn apathetic workflows into performance engines people actually want to use. Ricardo's company, Funifier, has worked with global brands like Coca-Cola, HP, Banco do Brasil, and Caixa Econômica Federal, helping them turn dry KPIs into dynamic challenges that spark human motivation — often with billion-dollar impact. Ricardo shares how:A small experiment with locked online lessons accidentally sparked his obsession with engagement.A single leaderboard turned learning into a movement across Brazil.Caixa's “Tamo Junto 9Bi+” initiative became the world's largest gamification case — driving over $1 billion USD in additional profit in just months.Recognition and belonging often outperform money when it comes to performance.Even small businesses — from cupcake stands to ice-cream shops — can gamify experiences to make people participate more.Why the future of leadership lies in designing human experiences, not just managing numbers.“Engagement is not a bonus — it's an asset, just like money or technology.” — Ricardo Lopes CostaIf you're a leader, HR professional, or entrepreneur who wants to build teams that care, perform, and grow — this episode will show you how to make motivation measurable.Key TakeawaysMotivation is designable — when you treat engagement like a system, not a feeling.Recognition > rewards: appreciation drives sustained effort more than money.Start small: pick one unmotivated area, personalize it, make it visible, make it fun.Emotional design is the missing layer in most transformation and culture projects.Everyone — even small businesses — can use gamification principles to spark engagement.

Managing people is one of the toughest — and most rewarding — parts of running a painting business. In this episode of the Elite Business Advice Podcast, host Chris Moore breaks down five essential systems every contractor should implement to lead their team more effectively and create accountability that drives results.You'll learn:✅ How to simplify compensation and make it performance-driven

We're talking about ratios today — but don't worry, you don't need to be a math whiz to follow along. Sam and Vivien chat through the importance of understanding recruiting ratios, for both rookie and expert recruiters. They break down key metrics that can help recruiters optimize their hiring processes — including the ratios of job orders to placements, screening calls to interviews, and interviews to placements. Chapters:00:00 - The recruiting KPIs that actually matter (and why)02:16 - Decoding your job-to-placement conversion rate03:35 - Ratio benchmarks for rookie recruiters05:05 - Moving from basic metrics to expert-level kpis06:10 - Actionable strategies to optimize your recruiting funnelExplore all our episodes and catch the full video experience at loxo.co/podcastsBecoming a Hiring Machine is brought to you by Loxo. To discover more about us, just visit loxo.co

In this episode, we're joined by Pieter Boon, Co-founder at ImpactPilot, the customer success intelligence platform built for HubSpot. Pieter shares how he's helping SaaS companies turn their CS orgs into true growth engines, measuring impact instead of activity through a framework called the Impact Driver Methodology. Built on lessons from Google's 10,000-person post-sales organization, this approach gives CS teams concrete ways to track success before renewal, using impact points tied to real customer outcomes like ROI proof, API adoption, or multi-year deals. It's about replacing vague check-ins with measurable wins that move both customer and company forward. We dive deep into how teams implement and operationalize the system, from designing the right impact drivers to setting incentives, avoiding false positives, and keeping customer value at the center. Pieter also reveals data from Impact Pilot users showing that customers with high impact scores are 7× more likely to renew or expand, and how that changes how you coach, measure, and reward CS teams. Here are some of the key questions we address: What is the Impact Driver Methodology, and how does it solve the lagging-indicator problem in CS? How do you define and prioritize impact drivers that actually move the needle for customers? How can CS leaders design incentive models that balance company outcomes with customer value? What KPIs matter between onboarding and renewal, and how do you quantify “impact”? How can you use impact scoring to predict churn and expansion before it happens? What pitfalls to avoid, like rewarding “touches” instead of outcomes or overemphasizing feature use? How can early-stage SaaS teams implement this framework (and even start with a simple spreadsheet)? What's next for CS as a function, and why Pieter believes it's becoming the new growth engine for SaaS.

In this episode of the OnBase Podcast, host Chris Moody sits down with Craig Abramson of Workday to discuss how data quality, timing, and automation shape the future of account-based marketing (ABM) and experience (ABX).Craig's story, starting as a content writer, evolving through startup marketing, and now running enterprise-level ABX programs at Workday, offers a rare view into how strategy scales with data maturity. From early experiments targeting QuickBooks users to Workday's global predictive engagement models, Craig breaks down how precision targeting drives faster deals, cleaner funnels, and measurable growth.Key TakeawaysData quality is the foundation “Garbage in, garbage out” isn't a cliché, it's a law. Whether at a startup or Workday, the success of ABM hinges on accurate, verified, and purposeful data. A bad contact record can derail an entire funnel.Timing is the game-changer Intent data and predictive scoring help pinpoint the exact moment an account is ready to engage. Craig's own campaign once closed a $250M+ enterprise deal in just three months, half the usual cycle, simply because the timing was right.Start small, learn fast Even at large companies, Craig applies a startup mindset: test, pivot, refine. His early ABM wins came from focusing on a narrow list of accounts with shared pain points rather than broad campaigns.ABX + demand gen = harmony, not competition At Workday, the ABX team focuses on the top 15% of high-scoring accounts, while demand gen drives scale. Together they operate like retail tiers, demand gen as the “big box store,” ABX as the “personal shopper,” and 1:1 ABM as the “bespoke tailor.”Messaging makes or breaks sales Even the best solution fails with the wrong message. Alignment between marketing and sales must start with consistent, audience-specific messaging that speaks to pain points, not features.AI is the amplifier, not the author Craig uses AI tools like Gemini to analyze data sets in hours instead of days but stresses the importance of human instinct: “AI can't feel what will resonate, but it can help you see what you'd otherwise miss.”Quotes“The right message at the wrong time is just as bad as the wrong message altogether.”Tech RecommendationsDemandbase Salesforce Google GeminiMarketoHubSpotResource RecommendationsBlog:Niel Patel: Author: Neil Patel | Co Founder of NP Digital & Owner of UbersuggestPodcast:Martech Podcast: Marketing technology trends and tools.Shout-OutsMatthew Miller - Sr Principal, Global ABX. Workday.About the GuestCraig Abramson is a strategic and results-driven marketing leader with extensive experience driving growth for B2B software companies. He has proven expertise in developing and executing full-funnel marketing strategies that dramatically increase brand awareness, accelerate lead generation and drive pipeline, consistently exceeding KPIs. A master of implementing bootstrap marketing techniques to achieve outstanding results regardless of budget, he is skilled in Go-to-Market planning, AI optimization, SEO/SEM, Marketo automation, content strategy, and analyst relations, with a history of leading companies from startup to successful acquisition. Craig most recently was brought on to lead marketing at Zimit, a services configure price quote SaaS solution. Zimit was acquired by Workday in 2022. Craig continues to work at Workday on the Account Based Experience team, running global programs to drive pipeline from the top 15% of accounts that are most likely in the market for Workday's solutions.Connect with Craig.

In this episode, Kul redefines what true performance means in today's workplaces. Moving beyond targets, KPIs, and quick wins, he explores how trust, consistency, and emotional intelligence drive sustained success. He argues that real performance is about people - their connection, motivation, and shared purpose - not just numbers on a chart. Kul Mahay has over 3 decades experience in the leadership space.  He works with organisations and leaders to develop powerful cultures of high value, and performance which is built all around their people. _____________________________ ABOUT THE PODCAST SERIES During these shows, you‘ll hear Kul chatting with fellow leaders from around the world, who are recognised as being at the top of their game.  Together they‘ll explore what emotional intelligence in practice actually looks like, and the benefits it could bring to your teams. It‘s a movement to transform the way we see leadership, and to create powerful cultures where people feel seen, heard, valued and appreciated. Please join the movement and FOLLOW/SUBSCRIBE to this Podcast. FOLLOW ► https://www.linkedin.com/in/kulmahay-leadership/

In this episode of the Technology & Security podcast, host Dr. Miah Hammond-Errey is joined by Professor Ganna Pogrebna. They explore the intersections of behavioural data science, AI, cybersecurity, and technology adoption. The discussion covers urban-rural technology divides and the dilemmas faced by small businesses using "off the shelf" AI tools. It explores Australia's global position in quantum algorithms and cybersecurity innovation and digital twins, showcasing their role in simulating complex systems in cybersecurity and even nuclear decision-making.  This episode highlights the limits of machine learning for fighting misinformation, emphasising that humans still detect novel attacks better than algorithms. Ganna shares practical inclusion strategies that policy and industry leaders can adopt, such as "inclusion riders" in contracts to increase representation. The conversation closes on actionable ways to bridge the research-adoption gap, the evolving challenge of leading human–machine teams, and the enduring need for experimentation and resilience as technology, policy, and society evolve.​ Highlights 

Send us a textIf opening your P&L spikes your heart rate, this conversation will feel like a deep breath. We bring on Lauren and Lisa from Active Core Consulting to turn finance anxiety into focused action, showing how simple metrics and a steady mindset can reshape a studio's future. Instead of treating numbers like a verdict, we use them as a map to smarter pricing, cleaner costs, and clearer decisions that grow profit without chaos.We start with the emotional side of money—why shame keeps owners from looking at data—and walk through the Finance & Flow approach that pairs mindset with method. From there, we dig into the Owner Pay Roadmap to define what you need to take home, then reverse engineer revenue targets, capacity, and acquisition. On marketing, we set practical guardrails (5–10% of revenue) and press the key question: is the spend producing the right results? With a simple funnel—lead cost, trial conversion, member conversion, retention, LTV—you'll know where to fix leaks and where to double down.Operations and payroll come into focus next. We connect offers to staffing and schedule design so your team supports demand sustainably. You'll hear how a tiny $12.40 per-class improvement rolled into more than $20,000 a year, proving that small, low-risk changes compound. We also cover trimming expenses with a blunt filter—either elevate the customer experience or drive top-line revenue—and show how phases of testing turn “risk” into structured learning that powers scale.Along the way, Lauren and Lisa share a client journey from heavy credit card debt to multi-studio growth, four months of reserves, and confident marketing investment tied to ROI. If you're a newer owner with at least a year in business and $250K in revenue, or a multi-location leader chasing optimization, you'll find a clear, actionable path here. Join the conversation, borrow the KPIs, and start acting like the CEO your studio needs. If this resonates, subscribe, share the episode with a fellow owner, and leave a review telling us the one metric you'll track this week.Support the showSubscribe to our Newsletter: https://creatitive.com/fit-to-grit-cast/

What if gratitude could become your most powerful growth strategy this November? In this episode, Daniela reveals how to transform authentic client appreciation into a systematic referral engine that drives sustainable revenue growth without feeling salesy or transactional. You'll learn how to combine strategic gratitude campaigns with a scalable referral system that your entire team can execute. Whether you're feeling stuck at a revenue plateau or ready to break through to seven figures, this three-phase framework will show you exactly how to turn thanksgiving into bookings, referrals, and long-term client value. Spa CEOs will discover the exact scripts, tracking systems, and KPIs needed to make referral marketing predictable and repeatable, not just a nice idea that never gets implemented. In this episode, we discuss:  Why referred clients have 37% higher retention rates and spend 200% more than non-referred clients The three-phase "Booked and Thankful" framework for November growth How to systemize gratitude at scale using tracking boards and team accountability Exact referral scripts that feel natural, not salesy, for three key client touchpoints Advanced KPIs including referral ask rate, participation rate, and conversion benchmarks How to build professional partnerships that generate consistent referral traffic Compliance considerations for referral programs in medical spas   Resources Mentioned in Episode #457:  Booked and Thankful: How Spas Turn Gratitude Into a Referral Engine   Monday.com for referral tracking systems Growth Factor® Fundamentals   Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here. IG / @addoaesthetics WEB / addoaesthetics.com YOUTUBE / @addoaesthetics LINKEDIN / @addoaesthetics   About Your Host, Daniela Woerner Daniela Woerner is the founder of Addo Aesthetics and creator of the Growth Factor® Framework, a proven system that's helped hundreds of spa owners build profitable, systemized businesses. With nearly 20 years in the aesthetics industry, she transforms overworked aesthetic professionals into confident Spa CEOs through strategy, systems, and soul led support. Daniela is also the host of Spa Marketing Made Easy, a top ranked podcast with over 1 million downloads, where she shares real world strategies to help spa professionals grow with clarity and confidence.

What does a recovering accountant, a fractional CFO, and a former would-be pararescue jumper have in common? It's all Alex Little of Little Financial. In this episode of The Curious Builder Podcast, Mark and Alex dive into the silent profit killers hiding in your business, what the heck a 2% leak is, and why cash in the bank doesn't always mean profit. Alex drops gold on everything from project KPIs to better billing habits and why you can't delegate your wealth. If you're making money but feel broke—this one's for you. Support the show - https://www.curiousbuilderpodcast.com/shop See our upcoming live events - https://www.curiousbuilderpodcast.com/events The host of the Curious Builder Podcast is Mark D. Williams, the founder of Mark D. Williams Custom Homes Inc. They are an award-winning Twin Cities-based home builder, creating quality custom homes and remodels — one-of-a-kind dream homes of all styles and scopes. Whether you're looking to reimagine your current space or start fresh with a new construction, we build homes that reflect how you live your everyday life. Sponsors for the Episode:  Pella Website: https://www.pella.com/ppc/professionals/why-wood/  Adaptive  Website: https://referrals.adaptive.build/u8Gkiaev  Sauna Camp Website: https://www.saunacamps.com/ Where to find the Guest:  Website: https://www.little-financial.com/ Facebook: https://www.facebook.com/profile.php?id=61562216836302 Little Financial's LinkedIn: https://www.linkedin.com/company/little-financial-services Alex Little's LinkedIn: https://www.linkedin.com/in/iamalexlittle/ Where to find the Host:  Website - https://www.mdwilliamshomes.com/  Podcast Website - https://www.curiousbuilderpodcast.com Instagram - https://www.instagram.com/markdwilliams_customhomes/  Facebook - https://www.facebook.com/MarkDWilliamsCustomHomesInc/  LinkedIn - https://www.linkedin.com/in/mark-williams-968a3420/  Houzz - https://www.houzz.com/pro/markdwilliamscustomhomes/mark-d-williams-custom-homes-inc

What if you could transform a legacy law firm while staying true to your personal goals? In this episode of Great Practice, Great Life®, attorney Lauren Presser reveals the law firm growth strategies that transformed her practice, creating clarity, balance, and sustainable growth. After buying out her uncle's 50-year-old family firm in Johnstown, Pennsylvania, Lauren partnered with Atticus to modernize every part of her practice. The result was a 35% increase in revenue within one year, without sacrificing her family time or her sanity. This is a compelling narrative of courage, mentorship, and strategic innovation in a traditionally static industry. Lauren's transformation began with a clear why: she wanted to be fully present for her children while leading a thriving practice. Every change she made flowed from that intention. With coaching and focus, she trained her legal assistants to lead initial consultations, replaced discounts with fixed-fee packages, and introduced structured scheduling: no walk-ins, time templates, and set client touchpoints. Lauren's story is a masterclass in law firm growth strategies that actually work. Her firm's culture evolved too. Lauren implemented a simple bonus structure built around three measurable KPIs, aligning her team and inspiring accountability. The result was a calm, collaborative environment where everyone knew what success looked like. Lauren's story proves that growth doesn't require burnout. By setting boundaries, empowering her team, and leading with purpose, she built a profitable firm that supports her life instead of consuming it. Her journey is a powerful example of what's possible when you pair intentional leadership with practical systems and a reminder that success at work means little if you miss the moments that matter most at home. In this episode, you will hear: Lauren Presser's transformation from associate to principal owner of a 50-year-old law firm Strategies for achieving a 35% revenue increase while maintaining work-life balance Implementation of fixed pricing models and bonus structures based on key performance indicators Overcoming challenges in a family-run firm and navigating systemic changes with the help of mentorship Strategic moves, such as relocating to a larger office space to accommodate a growing team Importance of setting boundaries to ensure personal well-being and professional success Empowering non-lawyers to conduct initial consultations and the benefits of adopting innovative business practices Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐ Supporting Resources: Lauren Presser: apelderlaw.com/about/our-attorneys Ayres Presser Elder Law: apelderlaw.com Mark Metzger: atticusadvantage.com/team/mark-metzger Julianna Maria: atticusadvantage.com/team/julianna-maria Practice Growth Diagnostic: atticusadvantage.com/practice-growth-diagnostic   Code: STEVESENTME to get it for free! DISC assessment: atticusadvantage.com/disc-assessment Workshop: The Path to a Great Practice & Great Life: atticusadvantage.com/workshops/the-path-to-a-great-practice-great-life Is It Possible for Non-Lawyers to Do Initial Meetings? with Patti Paz: atticusadvantage.com/podcast/train-your-team-members-for-client-intake Lawyer Coaching: atticusadvantage.com/coaching My Great Life Focus: mygreatlifefocus.com The Summit: atticussummit.com Atticus Newsletter If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

In this episode of Above The Business, Bradley Hamner sits down with Conner Young, the Co-founder of Kairo Data, a groundbreaking acquisition platform designed to empower searchers, family offices, and investors in their journey to find, finance, and close deals with confidence.Over the past five years, Kairo Data has revolutionized the business acquisition landscape, serving more than 210 clients and connecting thousands to valuable opportunities. With an unparalleled database of over 18 million businesses, access to 4,000+ brokers, and a thriving network of over 1,000 industry professionals, Kairo Data has become the go-to resource for sourcing off-market businesses and facilitating seamless acquisitions.Conner shares his unique approach to deal-making, from building trust-based relationships with sellers to leveraging innovative financing strategies. He also opens up about his personal journey of resilience, including overcoming brain tumors and brain surgery, all while leading the fastest-growing SMB acquisition platform in the U.S.Whether you're a seasoned investor or just beginning your acquisition journey, this episode is packed with actionable insights on sourcing deals, negotiating effectively, and navigating the complex world of business acquisitions. Don't miss this inspiring and educational conversation with Conner Young.Connect with Bradley:1-1 Game Plan Call: Get Above The Business. Think Like an Architect. Design The Blueprint. Ready to Design, Systematize, and Grow a $1m-$3m Business? Begin building your business blueprint when you schedule your Game Plan Call at https://blueprintos.com.Bradley's company, BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass or book your Game Plan Call when you visit www.blueprintos.com!Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we're just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we've got you covered. Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Make sure you mention you heard about us on the Above The Business podcast to get 50% off your one time onboarding fee!Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or...

The Enlightened Family Business Podcast Ep. 146: How Great Leaders Turn Challenges into Puzzles with Radhika Dutt In this, the first episode of the Enlightened Family Business Podcast, host Chris Yonker engages with guest Radhika, a seasoned advisor and published author, to discuss transformative strategies for family businesses. They delve into the concept of replacing traditional goal setting with a 'puzzle setting and puzzle solving' approach, emphasizing curiosity, adaptability, and collaborative learning. The discussion explores how family businesses can navigate succession, integrate innovative thinking, and balance risk while fostering clear communication and family alignment. This episode offers valuable insights for family business owners and leaders seeking sustainable growth and harmonious leadership transition. ·       00:55 The Old Model of Goal Setting ·       01:49 Guest Introduction: Radhika's Background ·       06:37 The Puzzle Setting Approach ·       07:38 The Importance of Succession Planning ·       16:52 The Problems with KPIs and Target Setting ·       21:48 Shifting from Goals to Puzzles in Business ·       23:44 Implementing Puzzle Solving in Sales ·       28:02 Collaborative Learning and Curiosity ·       33:11 Navigating Family Business Transitions ·       38:54 Balancing Risk in Family Businesses ·       41:24 Learning from Other Industries ·       43:59 Conclusion and Resources Websites: ·       fambizforum.com. ·       www.chrisyonker.com ·       OHLS Toolkit ·       linkedin: @radhika-dutt Radhika's Bio: Radhika Dutt is the author of Radical Product Thinking: The New Mindset for Innovating Smarter which has been translated into Chinese and Japanese. The methodology she introduced in her first book is now used in over 40 countries. She is an entrepreneur, speaker, and product leader who has participated in five acquisitions, two of which were companies that she founded. She is currently Advisor on Product Thinking to the Monetary Authority of Singapore (Singapore's central bank and financial regulator), and does consulting and training for organizations ranging from high-tech startups to multinationals on building radical products that create a fundamental change. Radhika has built products in a wide range of industries including broadcast, media and entertainment, telecom, advertising technology, government, consumer apps, robotics, and even wine. She graduated from MIT with an SB and M.Eng in Electrical Engineering, and speaks nine languages. Radhika is now working on her second book – it's about why goals and targets backfire and what actually works.  

Serial entrepreneur Heidi DeCoux joins us to share how her new startup, Cashflowy, is helping solopreneurs take control of their finances using AI. From ditching spreadsheets to tracking the right KPIs, Heidi breaks down how creators, coaches, and freelancers can finally understand their numbers, keep more of what they earn, and work fewer hours.We talk about the rise of AI-backed humans, the biggest financial mistakes entrepreneurs make, and why the first billion-dollar one-person business is closer than you think.Listen or watch the full episode: https://entrepreneursunited.us/links/ Learn more about Cashflowy: https://cashflowy.ai Connect with Heidi: https://www.linkedin.com/company/cashflowyai/people

Send us a textA small-town key and a big idea changed fitness forever. We're sitting with Chuck Runyon, cofounder of Anytime Fitness and Purpose Brands, to trace the leap from oversized racquetball clubs to tech-enabled, 24/7 gyms that actually match how people train today. Chuck opens up about building with empathy for small business owners, why “health first, brand second” guides every decision, and how a relentless focus on unit-level performance fuels enduring growth.We dig into the trends reshaping the industry: strength training as the foundation, recovery moving mainstream with saunas and red light, and the rise of personalization powered by wearables, biometrics, and smarter blood work. Chuck explains how human-plus-AI coaching can cut through wellness noise by turning data into plans people can follow, with accountability that comes from a coach's hug, high five, or hard push. If you've wondered how to open strong, he breaks down the presales playbook, the non-negotiables in site selection, and the KPIs every operator must master—average member value, PT penetration, close rate, and engagement.For investors and operators, we cover what makes a brand acquisition-ready: proof of concept, scalable economics, and international portability. Chuck shares how master franchises drive explosive global growth, why standardization matters with room for local flavor, and how private equity roll-ups can unlock faster expansion and cleaner exits. He's candid about mistakes, proud of the culture that's won best-place-to-work awards, and bullish on the next decade as fitness and medical care converge.If you care about building durable franchises, picking winners in longevity and personal care, or just want a clearer roadmap to member outcomes that stick, this conversation delivers. Subscribe, share with a friend who's eyeing their first franchise, and leave a review with the KPI you track first—we'll feature the best insights on a future show.Visit www.thefranchiseinsiders.com to subscribe.Send us your questions for an upcoming episode at 305-710-0050.From your pals in franchise ownership, Jack and Jill Johnson. The Franchise Insiders Podcast Schedule A Call Text: 305-710-0050 Take our FREE Business Builder Assessment

AI isn't just speeding up your work—it's collapsing the market price of your time. In this urgent episode, we trace how the hourly model took over (from artisans to Taylorism to the FLSA), why it systematically funnels surplus value to owners, and why AI is about to accelerate that transfer for consultants, coders, strategists, and creators.Drawing on insights from Roland Frasier, we outline a practical pivot: Consulting for Equity (CFE). Trade your peak-leverage assets (judgment, access, strategic vision) for ownership stakes in businesses AI will amplify. The window to negotiate from strength is short—think 2–5 years. This is how you reconnect pay to outcomes and own a slice of the future you help create.

In this episode of The Roofer Show, host Dave Sullivan is joined once again by Ryan Groth from Sales Transformation Group. They dive into how roofing contractors can actually make more money, not by just chasing after more leads, but by getting better at turning those leads into real jobs. Dave and Ryan chat about what it takes to build a strong sales team, why having a clear sales process matters, and how setting up accountability and clear KPIs can make a big difference. Ryan also shares some great tips for handling sales when business is slow, how to use technology to your advantage, and why fractional sales management might be worth considering. If you're a contractor looking for practical ways to grow your business, run things more smoothly, and build a sales team that really performs, you'll find plenty of useful advice in this episode.What you'll hear in this episode:Converting existing leads versus generating more leads for roofing contractorsStrategies for building effective sales teams within roofing businessesThe importance of implementing structured sales processes and accountability measuresUtilizing technology and AI to enhance lead response and booking efficiencyHaving a consultative, question-based sales approach to improve customer engagementTracking key performance indicators (KPIs) to measure sales effectiveness and drive accountabilityRole of referrals and self-generated leads in achieving higher conversion ratesPlanning and strategizing for slower sales seasons to maintain business momentumNecessity of creating systems that allow business owners to step back from daily operationsOngoing training and coaching for sales teams to foster growth and performance improvementResources:Connect with Ryan Groth and the Sales Transformation GroupWebsite Book a Call!Sales Athlete podcastLinkedInYouTubeConnect with Dave!Free Strategy CallWant to grow a more profitable roofing business? Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-callFree ResourceDownload your FREE 1-Page Business Plan for Roofing Contractors → theroofershow.com/planWatch on YouTubeSubscribe for weekly tips and full episodes → @DaveSullivanRooferShowTrusted & Vetted SponsorsRuby Receptionists – US-based professionals who answer your phones live, leave a great first impression, and tee up the sale. Get $150 off your first month → theroofercoach.com/ruby.ProLine – Automate your follow-up and close more jobs with text, email, and CRM integration. Try it FREE + save 50% off your first month with code DAVE50 → useproline.com.SMA Support – Roofing-specific virtual assistants who know the...

In this solo episode, Bradley Hamner breaks down the concept of stage-based blueprints for small businesses and explains why a one-size-fits-all approach doesn't work. He outlines the four distinct stages of business growth from $0 to $300k, $300k to $1M, $1M to $3M, and then to $10 million and shares why business owners need to Get Above The Business, Think Like and Architect, and then Design the Blueprint. You need different strategies, systems, and team structures at each stage.Connect with Bradley:1-1 Game Plan Call: Get Above The Business. Think Like an Architect. Design The Blueprint. Ready to Design, Systematize, and Grow a $1m-$3m Business? Begin building your business blueprint when you schedule your Game Plan Call at https://blueprintos.com.Bradley's company, BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass or book your Game Plan Call when you visit www.blueprintos.com!Thanks to our sponsors...Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we're just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we've got you covered. Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Make sure you mention you heard about us on the Above The Business podcast to get 50% off your one time onboarding fee!Autopilot Recruiting helps small business owners solve their staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every single business day - optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities. With their continuous, hands-off recruiting approach, you can save time, reduce hiring costs, and receive pre-screened candidates, all without paying any hiring fees or commissions. More money & more freedom: that's what Autopilot Recruiting help business owners achieve. Visit https://www.autopilotrecruiting.com/ and don't forget to mention you heard about us on the Above The Business podcast.Direct Clicks is built is by business owners, for business owners. They specialize in custom marketing solutions that deliver real results. From paid search campaigns to SEO and social media management, they provide the comprehensive digital marketing your business needs to grow. Here's an exclusive offer for Above The Business listeners: Visit directclicksinc.com/abovethebusiness for a FREE marketing campaign audit. They'll assess your website, social media, SEO, content, and paid advertising, then provide actionable recommendations. Plus, when you choose to partner with them, they'll waive all setup fees. About the Above the...

In the final episode of Humanergy's TrueSuccess Blueprint anniversary series, host Mimi Mitrius talks with co-founders John Barrett and David Wheatley about what it really takes to sustain success over decades. They unpack two of Humanergy's eight TrueSuccess goals—living mindful, purposeful, and balanced lives and maintaining a lean, scalable performance infrastructure—and share how these principles have shaped Humanergy's 25-year journey.You'll hear how balance goes beyond “work-life” to mean optimized living, why Humanergy tracks both too little and too much work, and how the team built systems that support growth without losing their human touch.Key takeaways:What true balance looks like for leaders and teamsHow a “Balanced Chair” framework helps prevent burnoutWhy Humanergy created KPIs for both under- and over-workHow to build a lean, scalable infrastructure that still supports peoplePractical ways to create a culture of continuous improvementPerfect for: Leaders, executives, and HR professionals looking to build sustainable organizations that value both performance and well-being.Listen now to discover how balance, purpose, and smart systems fuel long-term success—and how you can apply the same blueprint in your own organization.Learn more about Humanergy's work: https://www.humanergy.com Join the Humanergy community on LinkedIn. Sign up for our FREE leadership workshops.

The Future of Insurance Sales is HEREThis is the first and only 24/7 AI-powered sales coaching platform built exclusively for insurance professionals. Book your Demo Here

"The number one driver of small to medium sized businesses not making it is cash flow problems. It's not that they're not profitable. This is the big thing with net cash that most people don't realize, is that you can run a profitable business and run out of money." -Tommy Vincent In this spotlight episode, Tommy Vincent, Co-Founder and Chief Revenue Officer at Hub Analytics, returns to share how bookkeepers can confidently step into advisory by focusing on just 3 key metrics. He explains how to measure, track, and present them to clients in a way that builds trust and drives business growth. In this interview, you'll learn: The 3 metrics every bookkeeper should track Why consistency matters more than dozens of KPIs How net equity shows a business owner's true wealth To learn more about Hub Analytics, click here. Connect with Tommy on LinkedIn. Time Stamp 00:00 – Introducing 3 Key Metrics 02:16 – Why bookkeepers are well-positioned to deliver advisory services 03:59 – Why less is more with KPIs for small business clients 04:54 – The three core metrics 06:33 – Breaking down net operating income & what it reveals 07:50 – Industry nuances & why measuring consistently matters 09:30 – Using consistent monthly tracking to spot improvement 12:20 – Net equity explained 14:27 – Why 78% of a business owner's net worth is tied to their business 16:04 – Loans, distributions & reinvestment 20:54 – Why profitable businesses still fail without cash 23:10 – Healthcare & construction industries & cashflow gaps 25:59 – Watching DSO & DPO to avoid cash crunches 27:21 – How bookkeepers can differentiate by tracking just 3 KPIs 28:29 – How to package advisory 30:55 – Why most existing clients won't pay more 33:18 – Advisory is best suited for businesses over $1M revenue 34:56 – How Hub Analytics supports bookkeepers with AI-driven reporting

What happens when the nation's most successful law firm owners debate where the legal industry is headed next? As part of the “Road to the Summit”, a special series ramping up to the 2025 Game Changers Summit this November 12–13, we're revisiting some of the most powerful conversations ever featured at our events. In this encore episode of The Game Changing Attorney Podcast, we revisit the Law Firm of the Future panel live from the 2022 Game Changers Summit, where Michael Mogill sits down with Alexander Shunnarah, Anthony Johnson, Bob Tharp, and Eric Chaffin for an unfiltered conversation about the forces reshaping the legal industry and what it takes to lead in the next era. Here's what you'll learn: Why Wall Street's arrival in legal services could transform how firms grow and compete How to use data, KPIs, and culture to strengthen your firm's foundation before outside investors do What it takes to future-proof your business in an era of automation, consolidation, and client-driven expectations The future of law isn't waiting — it's already here. Are you ready to lead it? ---- Show Notes: 03:04 – Anthony Johnson explains why the legal industry's lag in adopting technology will soon give way to rapid automation and smarter processes. 04:44 – Alexander Shunnarah shares how private equity and ABS investment are already reshaping the legal marketplace. 05:35 – Bob Tharp urges firm owners to overcome their fear of KPIs and treat data as the foundation of every decision. 06:32 – Eric Chaffin reveals how “doing good by doing right” became his firm's rallying call and culture cornerstone. 08:19 – Anthony Johnson breaks down why data has surpassed oil in value and how information drives better firm strategy. 10:22 – Bob Tharp predicts the end of the billable hour and explains why clients will demand flat-rate pricing and cost transparency. 17:18 – Alexander Shunnarah discusses his firm's evolution from pre-litigation to a full trial practice — and why brand integrity matters. 19:58 – Eric Chaffin shares a deeply personal story of overcoming adversity, proving that humility and vulnerability are essential to leadership. ---- Links & Resources: Alexander Shunnarah Trial Attorneys Anthony Johnson Bob Tharp Eric Chaffin Rocket Lawyer ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O'Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 372. The Surprising ROI of Doing the Right Thing with Chaffin Luhana 204. Alexander Shunnarah — The Thin Line Between Success and Failure 57. Bob Tharp — 1% Better Every Day

Most people think real estate is all numbers and spreadsheets.Buy low. Sell high. Track your KPIs.That stuff matters. But that's not what keeps your business alive.Dr. Sheri and I break down the actual numbers and edge behind a $2M flipping business.It's how you lead better and survive even when the market takes a dip.Predictable deal flow is a non-negotiable.And there are 2 off-market deal sources many flippers overlook that are COMPLETELY FREE…On November 10th - 13th, I'm going to show you my 6-step system to get 100s of off-market deals sent to your email inbox every week on autopilot for free.I call it the Blackbox Challenge. Because, on a mission, the black box is the one thing that always survives.It records every system, every action, every outcome.That's exactly what I've done for you in the Blackbox Challenge.Join the 4-Day Blackbox Challenge Starting Nov. 10th >>Catch you later!LINKS & RESOURCES1,000 FREE Seller LeadsGet your first 1,000 seller leads FREE from our partner BatchLeads and start closing deals immediately. CLICK HERE: http://leads.getbatch.co/mztQkMr7 Figure Flipping UndergroundIf you want to learn how to make money flipping and wholesaling houses without risking your life savings or "working weekends" forever... this book is for YOU. It'll take you from "complete beginner" to closing your first deal or even your next 10 deals without the bumps and bruises most people pick up along the way. If you've never flipped a house before, you'll find step-by-step instructions on everything you need to know to get started. If you're already flipping or wholesaling houses, you'll find fast-track secrets that will cut years off your learning curve and let you streamline your operations, maximize profit, do MORE deals, and work LESS. CLICK HERE: https://hubs.ly/Q01ggDSh0 7 Figure RunwayFollow a proven 5-step formula to create consistent monthly income flipping and wholesaling houses, then turn your active income into passive cash flow and create a life of freedom. 7 Figure Runway is an intensive, nothing-held-back mentoring group for real estate investors who want to build a "scalable" business and start "stacking" assets to build long-term wealth. Get off-market deal sourcing strategies that work, plus 100% purchase and renovation financing through our built-in funding partners, a community of active investors who will support and encourage you, weekly accountability sessions to keep you on track, 1-on-1 coaching, and more. CLICK HERE: https://hubs.ly/Q01ggDLL0 7 Figure Real Estate Ready RoomUse this proven blueprint to launch and grow your real estate investing business. Step-by-step video course takes you through everything you need to know… and we'll jump on WEEKLY workshops to break down each step with you LIVE! Think of it like getting a master's degree in tactical real estate investing for a fraction of the cost. CLICK HERE: https://7figureflipping.com/ready Connect with us on Facebook and Instagram: @7figureflipping Hosted on Acast. See acast.com/privacy for more information.