Podcasts about Salesforce

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    Yang Speaks
    The Quiet Collapse of Entry-Level Work

    Yang Speaks

    Play Episode Listen Later Jun 29, 2026 37:55


    On this episode of the Andrew Yang Podcast, Andrew sits down with Clara Shih, founder of the New Work Foundation and former Meta and Salesforce executive, to unpack what AI is already doing to entry-level white collar jobs. Drawing on her time watching a million businesses adopt AI agents and start cutting staff, Clara lays out the data on displaced young grads and why hiring a human now costs far more than deploying an agent.Have a question for Andrew? Drop it in the comments section below or send us a text or voice memo to mailbag@andrewyang.com!Watch the full episode ⁠⁠⁠⁠here⁠⁠⁠⁠----Follow Andrew Yang: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Bluesky⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check Out: New Work Foundation----Get 50% off Factor at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Factor Meals⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get an extra 3 months free at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Express VPN⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get 20% off + 2 free pillows at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Helix Sleep⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | Use code: helixpartner20Get $30 off your first two (2) orders at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wonder ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠| Use code: ANDREW104----Subscribe to the Andrew Yang Podcast: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify

    The Official SaaStr Podcast: SaaS | Founders | Investors
    SaaStr 864: How to Build Your Own AI VP of Marketing Step-by-Step with SaaStr's Chief AI Officer

    The Official SaaStr Podcast: SaaS | Founders | Investors

    Play Episode Listen Later Jun 26, 2026 31:10


    How to Build Your Own AI VP of Marketing Step-by-Step with SaaStr's Chief AI Officer SaaStr's CAIO Amelia LeRutte built 10K, SaaStr's AI VP of Marketing, live on stage at SaaStr AI Annual 2026 - and you can follow along and build your own right now. 10K started as a simple dashboard in January. Five months later it runs autonomous email campaigns, generates daily marketing ideas grounded in real data, sends attendee newsletters, and acts as a full co-pilot for SaaStr's entire go-to-market. In this session, Amelia walks you through the exact spec, the sample data, and the live build so you can deploy your own version before the video ends. What you'll learn: How to write a spec that gives your agent one clear goal and actually produces useful outputs How to connect Salesforce, your marketing automation platform, social media, and other APIs so your agent has real data to work with The stair-stepping approach: build one agentic workflow at a time instead of trying to automate everything at once How to set guardrails so your agent runs campaigns semi-autonomously without emailing your entire database by accident What 10K does today versus what it could do on day one, and what the realistic 30, 60, and 90-day build looks like Resources from this session: Grab the spec and sample historical data to build your own: saastrannual.com/resources Free Replit credits: use code REPLITSAASTR Read 10K's own take on whether he is a VP of Marketing: saastr.com/is10kavpofmarketing About this session: Recorded live at SaaStr AI Annual 2026 in San Mateo. Part of SaaStr's ongoing series on building and deploying AI agents

    Corporate Escapees
    691 - Why Going All-In on One Vertical Beat Staying a Generalist with Chris Widmayer

    Corporate Escapees

    Play Episode Listen Later Jun 25, 2026 41:10


    Why you should listenChris Widmayer took Penrod from a generalist Salesforce shop to one of the top five healthcare partners at Salesforce, and lifted gross margins by about 15% (now sitting between 47% and 55%) by committing to a single vertical.Learn how he built productized packages and SaaS products on top of his services so the business earns at high margin without him in every delivery, now 20% of revenue.Take away his reframe on measuring AI: stop counting hours saved and start measuring whether your people can do the work of three or four, with concrete examples of where that actually shows up.Taking every client who pays and telling yourself revenue is revenue? That call feels safe and it quietly caps your margins, your hiring, and the level you get to consult at. In this episode, I talk with Chris Widmyer from Penrod, who walked away from a huge slice of his addressable market to go all in on one healthcare vertical and became one of the top five healthcare partners at Salesforce. He is candid about the revenue dip that came first, and what changed once his whole team spoke the customer's language instead of only Salesforce. If you are stuck competing on certifications while clients treat you as a vendor, this is the shift that moves you to trusted advisor.About Chris WidmayerGideon Shalwick is the founder and CEO of Penrod, a healthcare consulting agency built around great patient experiences. A developer by trade with more than 30 years writing code, he turns complex technical work into strategies healthcare IT leaders can act on, helping enterprise health systems build the data infrastructure, compliance frameworks, and AI-ready foundations they need to grow. Penrod is now one of the top five healthcare partners in the Salesforce ecosystem.Resources and LinksPenrod Chris Widmayer on LinkedInMoonoxClaudeSnowflakeNeed help with your WHO and WHAT decisions? Apply for a FREE Multiplier CallBook a Decision Session herePrevious episode: 689 - Why Building More Tools Won't Fill Your PipelineCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

    The Agile World with Greg Kihlstrom
    Salesforce's Nitin Mangtani on how AI is evolving on-site search

    The Agile World with Greg Kihlstrom

    Play Episode Listen Later Jun 24, 2026 30:01


    What if the most common point of failure in your digital customer experience: the 'no results found' page, could become your greatest opportunity for conversion and discovery?Agility requires not just adopting new technologies, but fundamentally rethinking core customer interactions, like search, that have remained static for far too long. It demands a shift from rigid rules to responsive, intelligent systems that learn from and adapt to customer intent in real time.Today, we're going to talk about the evolution of on-site search. For years, it's been a functional, yet often frustrating, utility for customers. But with advancements in AI, it's transforming from a simple keyword-matching tool into a conversational discovery engine that can anticipate intent and drive a more intelligent customer experience.To help me discuss this topic, I'd like to welcome Nitin Mangtani, GM and EVP of Agentforce Commerce at Salesforce.About Nitin MangtaniAbout Nitin MangtaniI am EVP & GM at Salesforce leading the Commerce Cloud and Retail Cloud team. Joined Salesforce executive team with the acquisition of PredictSpring in Sep 2024.I was Founder & CEO at PredictSpring, a leader in the Modern POS space. I led the company as CEO from the founding in my garage to raising $32M from top tier VC's. Acquired amazing customers and delivered high value to global brands from Crate & Barrel, CB2, Under Armour, Janie & Jack, Bouclair, SuitSupply, Orvis, Steve Madden, Deciem (Estee Lauder), LoveSac and others. Maintained highest capital efficiency and delivered top quartile returns to employee's and investors. Salesforce acquired PredictSpring in Sep 2024.Prior to founding PredictSpring, I was a Group Product Manager at Google. During my 7 years at Google, I led strategic initiatives including Google Shopping and scaling the product to hundreds of thousands of merchants in 40 countries. I also Co-led the Google Adwords - Offer Extensions team and Founded Google Apps Search product.Nitin Mangtani on LinkedIn: https://www.linkedin.com/in/nitinmangtani/Nitin Mangtani on LinkedIn: https://www.linkedin.com/in/nitinmangtani/---------- Resources ----------Salesforce: https://www.salesforce.comThe Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://aglbrnd.co/r/2868abd8085a9703We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fDon't miss We Make Future - the International Festival of Innovation in AI, Tech, and Digital Marketing, June 24-26 in Bologna. Learn more: https://aglbrnd.co/r/c80991afff416bb2The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716baCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.comThe Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

    Risky Business
    Risky Business #843 -- Fortibleed is kinda awesome, actually

    Risky Business

    Play Episode Listen Later Jun 24, 2026 63:35


    On this week's show special guest co-host Rob Joyce joins Patrick Gray and James Wilson to discuss the week's cybersecurity news. Rob served as an advisor to Donald Trump during his first term as president and also served at NSA for 34 years. While at the agency, Joyce led Tailored Access Operations (TAO), and later became NSA's Director of Cybersecurity. They cover: The surprisingly well done Fortibleed campaign Stolen Klue OAuth tokens lead to Salesforce data theft OpenAI wants to patch the planet runZero gets acquired by Accenture, congrats HD Moore! Much, much more! This episode is also available on YouTube. Show notes FortiBleed campaign used custom FortiGate sniffer to steal credentials | BleepingComputer FortiBleed: Fortinet device credential compromise expands into broader credential-attack guidance | unit42.paloaltonetworks.com Cybercriminals allegedly hacked tens of thousands of Fortinet firewalls used by major companies all over the world | TechCrunch Security Klue OAuth breach linked to 'Icarus' Salesforce data theft attacks | BleepingComputer Polymarket (@Polymarket) on X | X (formerly Twitter) The Korean telecom giant at the center of Anthropic's Mythos controversy | wrd.cm Beyond Fable: Can a Local LLM Replace Cloud AI for Security Code Reviews - SRLabs Research | SRLabs OpenAI Launches Full-Scale Effort to Patch Open-Source Bugs as It Takes on Anthropic's Mythos | wired.com Sponsored: Trail of Bits and OpenAI patch the planet | Risky Bulletin Intel agencies: Frontier AI models will reshape cybersecurity faster than expected | cyberscoop.com Embedding Forbidden Text in Spyware to Discourage AI Analysis | Schneier on Security A new unpatchable flaw in Apple chips opens the door to an iPhone jailbreak | TechCrunch Security USB worm spreads crypto-stealing malware via Windows shortcut files | BleepingComputer Android verification is coming: Google confirms timeline and supported app stores | Ars Technica California water utility probes breach claim by Iran-linked actor | Cybersecurity Dive Suspected cyberattack triggers false emergency alerts across parts of Brazil | The Record Tesco moving 40,000 server workloads off VMware amid Broadcom's "abusive conduct" | Ars Technica Trump directs federal agencies to protect US data from quantum threats | therecord.media Accenture shells out $4.18B on three companies in big industrial cybersecurity push | cyberscoop.com

    Sales IQ Podcast
    Your Sales Reps Are Spending 60% of Their Time Not Selling — Here's How to Fix It | Ep 338

    Sales IQ Podcast

    Play Episode Listen Later Jun 24, 2026 13:14


    According to Salesforce, 60% of a sales rep's time is not spent selling. If you've got someone on $200K, a significant portion of that salary is going to admin — not revenue.In this episode, Dave and Regan dig into the most offensive stat in sales right now, where that time is actually going, and the exact steps sales leaders can take to get admin time down to 5% — without buying another tool.What you'll learn:→ Where the 60% of lost selling time actually goes — the breakdown will surprise you→ Why 5% admin time is the real goal and what a rep's week looks like when you get there→ How to treat your revenue operations like an F1 car — always looking for 1% improvements→ The difference between what a high performer does vs a low performer and what it tells you about admin→ Why reps default to data entry when they don't know their next step→ The internal bureaucracy silently killing your team's selling time→ How AI cold outreach and personalized list-building is changing what's possible for sales teams→ The one thing you can do right now without buying another tool→ Why sales enablement starts with removing noise — not adding more toolsIf you manage a sales team and you're pushing activity metrics instead of fixing the system — this episode is for you.

    The Watson Weekly - Your Essential eCommerce Digest
    The Real Enterprise Shopify Math Isn't Cost. It's Opportunity Cost

    The Watson Weekly - Your Essential eCommerce Digest

    Play Episode Listen Later Jun 24, 2026 29:42


    Most brands still evaluate enterprise Shopify on license cost. The operators in this conversation evaluate it on opportunity cost, and that reframe changes the whole decision.Rick Watson opens a three-part series on the business case for enterprise Shopify with three people who have actually run the migration. Elara Verrett, Chief Digital and Customer Officer at Reitmans made the move to get closer to the customer without standing up an army of engineers. Renee Halverson, CMO at Marine Layer, has run on the platform for more than a decade and scaled the brand without hiring a CTO to babysit the stack. Scott Lux, VP of Digital Commerce at Stanley 1913, came from the Salesforce and Demandware world and now uses Shopify to survive high-heat drops, where the only question that matters is how many orders per minute the platform can clear.The number that came up: one brand cut its tech partner count from 40 to 10. The argument underneath it: a fashion retailer's core competency is retailing, not running a development shop.It isn't all upside. Scott's warning is blunt. The front end is nimble, but the downstream integrations into OMS and ERP are where "easy" goes to die, so pressure test them before anyone signs. Lara's warning is about people, not software. The agility is real, and most large organizations are not built to absorb it.One point they all landed on, and it cuts against instinct: standardization beats customization where it counts. Checkout is the example. Shoppers trust the flow they already know, and rebuilding it rarely pays for itself.The Big Green Bag Of Promise: Enterprise Shopify Webinar Series is sponsored by Avalara, Domaine, and Pattern.

    ITSPmagazine | Technology. Cybersecurity. Society
    The Identity Gap Behind Nearly Every Breach | A Brand Spotlight Conversation with Kevin Surace, CEO of TokenCore

    ITSPmagazine | Technology. Cybersecurity. Society

    Play Episode Listen Later Jun 24, 2026 19:34


    For most of the internet's life, proving identity has meant proving something you know or something you hold: a password, a code, a text message. Kevin Surace, CEO of TokenCore, argues that era is closing fast. As one of the people who helped invent the AI assistant at General Magic, he has a clear view of why the same technology now makes faces and voices simple to fake. Why isn't MFA enough? Because it protects a weak foundation. A decade-old paper mapped fifteen ways to defeat SMS codes, auth apps, and push approvals. Few attackers bothered with them until platforms like Salesforce and Microsoft made those methods mandatory. Now the attack has moved to where the door is. Surace walks through one of the common methods: an AI-written phishing email from a service you already trust, a PDF, and a pixel-perfect login page generated in moments. The credentials you enter relay to an attacker who is logging into the real site in real time. The push prompt asks if it is you, you approve, and the intruder is inside within minutes. The numbers back it up. Palo Alto Networks Unit 42 found that roughly ninety percent of successful intrusions over the past year involved hacked identity, almost all of them MFA or auth apps. The people compromised had privileged access, which means they had MFA in place. So what actually works? Surace makes the case for biometric-assured identity, a category Gartner projects growing into a twelve billion dollar market. TokenCore ties access to a fingerprint stored only on your device, the exact domain your account lives on, and physical proximity over a short-range wireless link. Look-alike domains never register, remote relays never get close enough, and the company never holds your biometric. The hardware comes as a ring, a portable, or a node about the size of an AirTag, and it is FIDO2 compatible, so it works with existing single sign-on. Most customers go passwordless once it is running. The reaction Surace hears most often from security leaders is that they can finally sleep at night. This is a Brand Spotlight. A Brand Spotlight is a ~15 minute conversation designed to explore the guest, their company, and what makes their approach unique. Learn more: https://www.studioc60.com/creation#spotlight GUEST Kevin Surace, Chief Executive Officer, TokenCore LinkedIn: https://www.linkedin.com/in/ksurace/ RESOURCES Learn more about TokenCore: https://www.tokencore.com Are you interested in telling your story? ▶︎ Full Length Brand Story: https://www.studioc60.com/content-creation#full ▶︎ Brand Spotlight Story: https://www.studioc60.com/content-creation#spotlight ▶︎ Brand Highlight Story: https://www.studioc60.com/content-creation#highlight KEYWORDS Kevin Surace, TokenCore, Sean Martin, brand story, brand marketing, marketing podcast, brand spotlight, biometric assured identity, identity security, multi-factor authentication, MFA bypass, phishing resistant authentication, FIDO2, credential theft, passwordless, deepfake, AI security, account takeover, Unit 42, Gartner Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    ITSPmagazine | Technology. Cybersecurity. Society
    When You Can't Trust the Face on the Call | A Brand Highlight Conversation with Kevin Surace, CEO of TokenCore

    ITSPmagazine | Technology. Cybersecurity. Society

    Play Episode Listen Later Jun 24, 2026 6:00


    In this Brand Highlight, Kevin Surace, CEO of TokenCore, catches up on a market that has accelerated faster than even his team expected. Biometric-assured identity has gone from the fringes to the core, and the clearest example is the video call: on Zoom or Teams, there is often no reliable way to know whether the person on screen is real, human, or an AI avatar. Surace points to cases where employees wired money because a synthetic version of their boss appeared to ask for it. That risk is pushing the work outward. Beyond using TokenCore internally, the larger banks are asking how to extend biometric assurance to the customers who move wires, because a phone call no longer confirms who is actually on the line. The goal is to know that it is the right person, on the right domain, within a few feet of the device, and not someone operating from another country. For security leaders, Surace offers direct advice: start moving off MFA and authenticator apps now, since those methods are being compromised constantly. He acknowledges the change is hard, often for cultural reasons more than technical ones, and suggests starting with admins and the people who touch real data before expanding over roughly a year. The upside, he notes, is that employees tend to welcome it, going passwordless or even ID-less and logging into tools like Salesforce in under two seconds. This is a Brand Highlight. A Brand Highlight is a ~5 minute conversation that captures a focused idea, update, or perspective from the guest. Learn more: https://www.studioc60.com/creation#highlight GUEST Kevin Surace, Chief Executive Officer, TokenCore LinkedIn: https://www.linkedin.com/in/ksurace/ RESOURCES Learn more about TokenCore: https://www.tokencore.com Are you interested in telling your story? ▶︎ Full Length Brand Story: https://www.studioc60.com/content-creation#full ▶︎ Brand Spotlight Story: https://www.studioc60.com/content-creation#spotlight ▶︎ Brand Highlight Story: https://www.studioc60.com/content-creation#highlight KEYWORDS Kevin Surace, TokenCore, Sean Martin, brand story, brand marketing, marketing podcast, brand highlight, biometric assured identity, identity security, deepfake, AI avatar, video call security, MFA, passwordless, FIDO2, CISO, account takeover, wire fraud, Zoom security, identity assurance Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Catalytic Leadership
    Resistance to Change Isn't Rebellion; It's Biology (with Travis Hahler)

    Catalytic Leadership

    Play Episode Listen Later Jun 23, 2026 33:41 Transcription Available


    Send us Fan MailYou roll out a new system. You cast the vision. You wait for buy-in, and instead you get silence, slow adoption, or quiet workarounds. It is not because your people do not care. My guest this week, Travis Hahler, Senior Director of Global Strategy and Transformation at Salesforce and founder of The Neurological Nomad, has spent his career studying why 70% of organizational transformations fail, and how the other 30% succeed. We unpack why resistance to change is never a character flaw, why every change creates loss (even a promotion), and why the brain weighs that loss roughly ten times heavier than any gain. Travis gives you a way to read resistance to change as information instead of an obstacle, so you can lead your team (and yourself) through it with clarity instead of force.Books MentionedRethink Resistance: Embracing Neuroscience to Lead Transformational Change by Travis Hahler (available everywhere books are sold beginning June 23rd)Connect with Travis on LinkedIn or through his website https://linktr.ee/theneurologicalnomad, where you'll find links to his new book, Rethink Resistance, releasing June 23rd.Check out Dr. William Attaway's new show, The Appreciation at Work Podcast!  Join Dr. William Attaway on the Catalytic Leadership podcast as he shares transformative insights to help high-performance entrepreneurs and agency owners achieve Clear-Minded Focus, Calm Control, and Confidence.Free 30-Minute Discovery Call:Ready to elevate your business? Book a free 30-minute discovery call with Dr. William Attaway and start your journey to success.Special Offer:Get your FREE copy of Catalytic Leadership: 12 Keys to Becoming an Intentional Leader Who Makes a Difference.Connect with Dr. William Attaway:WebsiteLinkedInFacebookInstagramTikTokYouTube

    Changing The Sales Game
    Why People Really Buy With Owen Fitzpatrick (Episode 268)

    Changing The Sales Game

    Play Episode Listen Later Jun 23, 2026 45:38


    In today's episode, you'll discover: 1.     We think buying is a logical decision. It isn't. Every purchase goes through three filters in the                   buyer's mind, and what they are. 2.     The science behind buying decisions shows how the most trusted sellers align with a client's                   existing beliefs and identity rather than arguing against them. 3.     A practical, ethical framework for building trust faster, lowering resistance, and helping clients                   ay yes to what genuinely serves them, no pressure tactics required. To support these three takeaways, I chose a quote from Zig Ziglar: "People don't buy for logical reasons. They buy for emotional reasons."   About Owen Fitzpatrick: Owen Fitzpatrick is a social psychologist, a keynote speaker, and the author of nine books translated into 21 languages. His newest book, Inner Propaganda, is out in August 2026 and is endorsed by Robert Cialdini, Tony Robbins, and Daniel Pink. For two decades, he's studied how beliefs form and change — in boardrooms at Google, LinkedIn, and Salesforce, and in conflict zones like North Korea and Rwanda. He's spoken in 33 countries, studied Exec Education at Harvard and MIT, and his TEDx talk has over 1.4 million views. He helps leaders and sellers earn genuine belief. How to Get in Touch with Owen Fitzpatrick: Website: http://owenfitzpatrick.com/ Book: http://innerpropaganda.com/ Email:  owen@owenfitzpatrick.com Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week - listen as Connie delves into new sales and business topics or addresses problems you may have in your business.

    Closing Bell
    Closing Bell Overtime: Tech Recovers From Sharp Early Losses But Closes Lower As Investors Weigh Recent Gains 6/23/26

    Closing Bell

    Play Episode Listen Later Jun 23, 2026 43:31


    Dan Skelly of Morgan Stanley Wealth Management examines whether the market needs broader participation beyond its recent winners and explains why rotation could be critical for the rally's next phase. FedEx provides an early read on the economy. Jonathan Chappell of Evercore analyzes what they signal for transportation demand, shipping activity and broader growth trends. Oue Leslie Picker reports on Apollo's decision to curb withdrawals, putting fresh attention on private markets and investor liquidity. Brent Thill of Jefferies tackles a key question for technology investors: are gains in Microsoft and Salesforce the start of a durable recovery or simply a short-lived bounce?=Matt Bryson of Wedbush reacts to Cerebras earnings. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Talk Commerce
    AI is Merging Customer Support and Sales Into One Powerful Experience with Michelle Donnelly

    Talk Commerce

    Play Episode Listen Later Jun 23, 2026 28:40


    Brent Peterson sits down with Michelle Donnelly, Chief Revenue Officer at Crescendo, to explore how AI-native customer experience solutions are transforming the way brands interact with their customers. The conversation covers everything from autonomous digital agents to the critical role humans still play in customer support. Michelle brings a wealth of experience from her time at Salesforce and the AI chip industry, and she shares fascinating real-world examples of how Crescendo's approach is turning traditional cost centers into profit centers. If you care about customer experience, this episode deserves your full attention.Key TakeawaysAI agents must work seamlessly with human agents. A digital-only approach without a human fallback creates frustrating loops that drive customers away.Customer support is becoming a revenue channel. By combining personalization, memory, and business context, AI agents can turn a simple support interaction into an upsell opportunity.Speed to value matters. Crescendo deploys in under four weeks, a dramatic improvement over traditional SaaS implementations that can take months.Outcome-based pricing changes the game. Rather than selling seats, Crescendo charges based on outcomes, aligning their success with the customer's success.Multimodal interactions let customers choose. Whether through chat, voice, WhatsApp, or email, the customer decides how they want to engage, and the AI adapts accordingly.Quality assurance reveals powerful patterns. Analyzing interactions across the customer base surfaces product issues and opportunities that brands would otherwise miss.Knowledge bases improve over time. The AI learns from every interaction and actually enhances the brand's existing knowledge base rather than relying on static content.Chapters00:00 Introduction to Crescendo and Michelle's Journey03:53 The Role of AI in Customer Experience09:30 Seamless Integration of Digital and Human Agents15:02 Multimodal Customer Interactions18:52 Quality Assurance and Content Relevance22:26 Transforming Customer Support into Profit Centers28:22 Democratizing AI for All BusinessesConnect with Michelle on LinkedIn:https://www.linkedin.com/in/michelledonnelly/https://www.linkedin.com/company/crescendocx/

    Studio Sherpas
    495. Matter More So You Can Hustle for Attention Less with Jay Acunzo

    Studio Sherpas

    Play Episode Listen Later Jun 22, 2026 54:50


    Most video business owners are stuck chasing reach when what actually grows a business is resonance. In this episode, storytelling and speaking strategist Jay Acunzo joins me to break down why mattering more to the right people beats marketing to everyone, and how to communicate with enough conviction that clients seek you out instead of the other way around. If you're tired of competing on price and ready to become your market's favorite, this conversation will shift how you show up. Key Takeaways Resonance beats reach. People don't take action because you reached them, they take action because they actually care. Jay's 6-part "dialogue outline" walks a client from "how does this help me?" all the way to "I'm in, how do I start?" Don't try to be different from your competitors. Aim to be refreshing to your specific market instead. Get into your client's journey early as their "running buddy" rather than waiting at the finish line to capture demand. About Jay Acunzo Jay Acunzo is a public speaking and storytelling advisor trusted by bestselling authors, TED speakers, seven-figure coaches, and brands like Mailchimp, Wistia, and Salesforce. Before starting his advisory firm, Jay was a digital media strategist at Google and head of content for 3 organizations, including HubSpot. He's directed documentaries, hosted podcasts, and created award-winning content for innovative startups and Fortune 500 brands. Today, Jay teaches business leaders how to communicate with greater clarity, influence, and resonance. In This Episode [00:00] Welcome to the show! [06:35] Meet Jay Acunzo [12:46] Mediocre Content [21:02] What Defines A Successful Business [25:39] Stop Chasing [28:57] Winning Clients [44:03] Be Different Or Be Refreshing [45:33] Influence The Space [50:15] Communicate With Influence [53:21] Connect with Jay [53:54] Outro  Quotes "Reach is how many see it, but resonance is how much they care." —Jay Acunzo "Don't market more, matter more. If you matter more, you need to hustle for attention less." —Jay Acunzo "Don't be the best, be their favorite." —Jay Acunzo "Nobody's waking up thinking, 'I gotta call Ryan.' It is our job to tell the people." —Ryan Koral "You've been a commodity waiting around for some kind of gift." —Jay Acunzo Guest Links Follow Jay Acunzo online Links Find out more about the Studio Sherpas Mastermind Join the Grow Your Video Business Facebook Group  Follow Ryan Koral on Instagram Follow Grow Your Video Business on Instagram Get your Early Bird tickets for the Onward Summit Join the Studio Sherpas newsletter

    Make It Happen Mondays - B2B Sales Talk with John Barrows
    How Fear Controls the Way We Lead, Sell, and Parent with Bryan Post

    Make It Happen Mondays - B2B Sales Talk with John Barrows

    Play Episode Listen Later Jun 22, 2026 56:00


    Stress is shaping more of your decisions than you realize.In this episode, John sits down with Bryan Post, one of America's foremost child behavior experts and co-founder of The Post Institute, to talk about fear, love, stress, trauma, parenting, leadership, active listening, and why people often react from survival instead of clarity.If you are a sales leader, manager, parent, or anyone trying to communicate better under pressure, this episode gives you a practical look at how stress affects the brain, why discipline should be taught instead of punishment, and how slowing down can help people move through fear and make better decisions.Want to lead better conversations before fear takes over the room? Visit www.jbarrows.com and learn how you can Make It Happen.What You'll LearnWhy fear and stress shape how people respond at home, at work, and in sales conversationsHow early experiences can influence behavior, emotional regulation, and relationshipsWhy physical presence is not the same as emotional presenceHow breathing and self-awareness can improve active listeningWhy discipline should mean teaching, not punishmentHow slowing down can help people move through fear and indecisionHow Bondify is using AI to give parents in-the-moment support without removing the human lensBryan Post is one of America's foremost child behavior experts and the co-founder of The Post Institute. For more than 20 years, The Post Institute has provided education and support to parents and professionals involved in the lives of children who have experienced trauma. Bryan specializes in a love-based treatment approach focused on understanding fear, stress, and the power of love to bring peace and healing.If you are a parent who needs support at the moment, check out Bondify — free 24/7 parenting support built on 30 years of Bryan Post's expertise. Text it like you're texting Bryan himself. Visit bryanpost.com to learn more.Bondify: https://bondify.ai/Bondify Instagram: https://www.instagram.com/bondifyofficial/Bondify FB: https://www.facebook.com/people/Bondify/61571882300625/Connect with Bryan Post:Website: https://bryanpost.com/Fear to Love: https://feartolove.com/Instagram: https://www.instagram.com/bryanpostofficial/Li: https://www.linkedin.com/in/bryanpost1/Fb: https://www.facebook.com/people/Bryan-Post-Official/61585577754101/John Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today's AI-driven sales environment.Connect with John Barrows:LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/TikTok: https://www.tiktok.com/@johnmbarrowsCheck out John's Membership: https://learn.jbarrows.com/pages/individual-packages?utm_source=youtube&utm_medium=social&utm_campaign=podcastJoin John's Newsletter: https://www.jbarrows.com/newsletter

    The Modern Customer Podcast
    AI Digital Workers Are Getting Job Descriptions

    The Modern Customer Podcast

    Play Episode Listen Later Jun 22, 2026 4:49


    This episode is sponsored by Salesforce. One of the most interesting conversations I had at Salesforce Connections was about digital workers. This week on The Modern Customer Podcast, Lauren Esposito, CMO of Asymbl, shares how organizations are beginning to approach AI agents as digital workers—with defined roles, KPIs, managers, and accountability to drive meaningful business outcomes. We explore agent-to-agent orchestration, where leaders should start with AI, the importance of trust and governance, and how Salesforce provides the foundation for secure and scalable AI adoption. If digital workers are becoming part of the workforce, organizations will need new ways to manage, measure, and support them.

    Stay On Course: Ingredients for Success
    Travis Hahler: Wired for Change, Part 1 | Leading Humans Through AI Transformation

    Stay On Course: Ingredients for Success

    Play Episode Listen Later Jun 22, 2026 16:08


    Travis Hahler: Wired for Change, Part 1 | Leading Humans Through AI Transformation Travis Hahler is the Senior Director of Global Strategy and Transformation at Salesforce and the founder of Neurological Nomad. His book Rethink Resistance, publishing June 23rd, explores how leaders can embrace human biology to drive meaningful change. Fun Fact: Travis loves a good pasta. Red sauce, vodka sauce, white sauce, all the sauces. You simply cannot go wrong. What You Will Learn Why telling employees to "go play" with AI activates fear rather than innovation How the brain defaults to the worst-case narrative when faced with ambiguity Why early adopters are only about two and a half percent of any workforce How to give your team clarity around what innovation means in their role Why group exploration is safer and more effective than solo adoption How ninety percent of AI users are only chatting with it, not leveraging its potential Why building competence over time beats trying to master everything at once How resisting AI to protect your job is the fastest path to losing it Why leadership is evolving from systems thinking to challenge and reinvention Key Insights Clarity is the foundation of transformation; define innovation before you ask for it Resistance is neurological, not personal; the brain defaults to protection under ambiguity Group adoption accelerates individual progress and lowers perceived risk Competence builds confidence, and confidence enables lasting change Staying still in the age of AI is a career risk, not a safe choice Leaders who thrive will model curiosity, adaptability, and purpose-driven growth Memorable Quotes "Everyone is talking about AI, but no one is talking about how they are going to do it." "People's brains automatically go to the negative." "You do not have to solve everything. Start with the basics." "Trying to hold on to your job is not going to help you save it." "AI is the buffet. You could get whatever you want, however you want it." Who Should Listen Leaders, executives, and professionals navigating AI adoption without a clear roadmap. If you are struggling with workforce resistance, unclear innovation mandates, or leading people through uncertainty, this conversation offers practical strategy and a neuroscience-informed view on why change feels hard. Your Next Step Start with one question: what is one task in your daily work that AI could make easier? Do not try to reinvent everything. Build from there. Leadership in the age of AI means showing up with curiosity, not perfection. Connect with Travis Hahler Website: travishahler.com Book: Rethink Resistance, June 23rd on Amazon, Barnes and Noble, and major booksellers LinkedIn: Travis Hahler Connect with Julie Riga Website: julieriga.com/lead Coaching: Leadership coaching and the ingredients for success in life and career Tools and Resources: https://stacklist.app/julieriga Subscribe to Stay On Course wherever you listen to podcasts Share this with leaders navigating transformation in the age of AI #stayoncourse #leadership #transformation #mindset #purposedriven Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Cyber Security Today
    Stolen OAuth Tokens Hit Security Firms, AryStinger Router Botnet Emerges, AI Deepfake Cyberstalking

    Cyber Security Today

    Play Episode Listen Later Jun 22, 2026 10:03


    A breach at market intelligence platform Klue allowed attackers to steal OAuth tokens linking Clue to customers' Salesforce environments, enabling quiet API-driven data extraction from firms including Huntress, Recorded Future, Tanium, and Jamf; Clue revoked tokens, removed the legacy integration credential involved, and engaged CrowdStrike as Icarus threatens extortion, echoing earlier Salesforce token-theft campaigns affecting nearly 1,000 companies.  Researchers also detail AriStinger, a new botnet infecting 4,000+ end-of-life D-Link routers to scan, proxy, tunnel, execute commands, and hijack DNS, with many infections in South Korea and China. The episode covers federal cyberstalking charges against Anthony Belford for allegedly using fake accounts and AI-generated nude images, and ESET's report that the "Gentleman" ransomware crew is developing modular EDR-killing tools to disable endpoint defenses. 00:00 Top Stories Teaser 00:29 Clue OAuth Token Breach 02:32 Salesforce Token Attack Trend 04:14 AryStinger Router Botnet 05:33 AI Deepfake Cyberstalking Case 07:50 Gentleman EDR Killer Arsenal 09:37 Wrap Up And Sign Off

    Run The Numbers
    How Confluent's CFO Runs Planning, Pricing, and Prioritization

    Run The Numbers

    Play Episode Listen Later Jun 22, 2026 44:14


    On this episode of Run the Numbers, CJ sits down with Confluent CFO Rohan Sivaram to talk goal setting, prioritization, consumption-based pricing, hybrid zero-based budgeting, and the frameworks finance leaders use to scale companies. Rohan shares why he carries his 12-month goals with him, how he evaluates opportunities through TAM, technology, and team, and why usage-based pricing changes the entire operating model.—SPONSORS:EY has been part of Silicon Valley since it was just a valley, helping the most successful names in tech go from startup to exit to megacap. With teams across strategy, tax, audit, and transactions, EY helps you get your financials right early, long before your investors start asking for it. You build the next big thing, and EY will help you build it right. Learn more at https://www.ey.com/techstartupsSpendHound cuts your SaaS and AI spend by up to 30% using real pricing benchmarks across 10,000 vendors, so you always know what fair pricing looks like before your next renewal. Rated #1 on G2 in SaaS spend management, it's free forever for teams up to 1,000 employees. Sign up by June 12th and get $500 just for getting started. Go to https://www.spendhound.com/cjBrex is an intelligent finance platform with AI-powered agents that capture expenses automatically, enforce policy before the spend happens, and close your books in minutes instead of weeks. 35,000+ companies like OpenAI, Coinbase, Anthropic, and DoorDash already run on Brex. It's time to get Brex AF. Learn more at https://www.brex.com/metricsAleph is a modern FP&A platform built for teams that want more than another planning tool. By connecting your ERP, CRM, and other systems into one trusted data layer with AI workflows, Aleph helps you move faster with real-time insights. Get a personalized demo at https://www.getaleph.com/runRightRev is an automated revenue recognition platform that lets your product team ship new pricing without asking finance for permission, and your sales team close deals without creating downstream chaos. Check out their free tool at calculator.rightrev.com It scores your rev rec process, shows what's exposing you to risk, and tells you exactly where to focus before it bites you in the rear end. Check it out at https://calculator.rightrev.comRillet is an AI-native ERP built for modern finance teams that want to replace NetSuite and close faster. With revenue recognition, close management, multi-entity support, and native Stripe and Salesforce integrations, Rillet helps scaling companies run their finance stack in one place. Hundreds of teams, including Windsurf and Mercor, use Rillet to make the zero-day close real. Book a demo at https://www.rillet.com/cj—LINKS: Mostly Talent: https://mostlymetrics.typeform.com/to/cLTxtAsNGuest: https://www.linkedin.com/in/rohan-sivaram-69007b7/Company: https://www.confluent.io/CJ: https://www.linkedin.com/in/cj-gustafson-13140948/Mostly metrics: https://www.mostlymetrics.com—RELATED EPISODES:A CFO Explains Marketplaceshttps://youtu.be/LpbH9GpBrSY—TIMESTAMPS:0:00 Preview and Intro2:26 Writing down 12-month goals and carrying them6:33 Rule of 168: 168 hours a week7:36 Delegation and calendar management9:25 Learning to say no: cultural shift11:32 Sponsors — EY | SpendHound | Brex14:29 Joining Confluent: the state of the company16:57 Building blocks of a budgeting process19:46 Execute, learn, adapt21:59 Healthy tension in the planning cycle22:26 Sponsors — Aleph | RightRev | Rillet25:46 What is hybrid zero-based budgeting?30:37 Moving from subscription to consumption pricing32:22 Why this was a one-way door33:56 New metrics required in a consumption business35:28 Evaluating job opportunities: the three T's37:39 Networking and reciprocity39:54 Lightning round40:04 Screwed up: free cash flow sign error42:03 Advice to younger self: take more risks42:38 Finance software stack43:00 AI tools the team has built43:44 Credits

    Learning Tech Talks
    (Special Episode) AI Agent Sprawl, Lost Agency, & Rethinking Resistance with Travis Hahler

    Learning Tech Talks

    Play Episode Listen Later Jun 22, 2026 74:23


    I'm excited to push out a special episode of the podcast. Normally, I don't publish my live video sessions to this audio feed, but my conversation this past Friday was just too critical to keep locked away on a video player. I was joined by my good friend Travis Hahler, Senior Director of Strategy & Transformation at Salesforce and founder of The Neurological Nomad. We grabbed the steering wheel of the AI conversation and steered it away from the typical tech hype, diving face-first into the messy realities of human biology and organizational behavior. If you listened to my previous episode on AI Agent Sprawl, you know how unmapped autonomous digital tools are fracturing corporate architectures and blowing up budgets. But why are we so eager to pass the buck to a machine? That is the exact bridge we cross in this episode. When the unrelenting firehose of technological change hits us, our brains get exhausted. We hit a wall of change fatigue, and we naturally choose the path of least resistance: we either push back with heavy resistance, or we completely check out and hand our human agency over to AI because it just feels "easier." This conversation is the perfect primer for later this week, when I publish my deep-dive Substack article on the progressive loss of human agency. Consider this episode the psychological toolkit you need to understand how our biology is being played, how to build true psychological safety, and why embracing strategic friction is the only way to drive actual business outcomes without breaking your people. Plus, Travis's new book, Rethink Resistance: Embracing Neuroscience to Lead Transformational Change, officially drops this coming Tuesday, June 23rd—and we share a sneak peek of what to expect. Chapters:00:00 - Welcome and Guest Intro02:42 - Agent Sprawl Explained07:33 - How LLMs Really Work12:11 - Outsourcing Decisions and Agency15:47 - Innovation Trap and Popularity Bias27:57 - Dopamine and Cognitive Offloading38:49 - Content Overload Dismissal41:09 Tribal Validation Loops46:14 - Humility and Curiosity53:05 - People Care Drives Results01:05:15 - Ego and Change Resistance01:12:14 - Book Launch Wrap Up#AIAgents #HumanAgency #NeuroscienceOfLeadership #ChangeManagement #FutureOfWork

    Uncensored CMO
    The power of incredible customer experience - Jamie Domenici, Klaviyo

    Uncensored CMO

    Play Episode Listen Later Jun 22, 2026 44:48


    Jamie Domenici, CMO of Klaviyo, joins us to discuss why customer experience has become one of the most powerful drivers of growth. Drawing on lessons from nearly a decade at Salesforce and her experience joining Klaviyo just months before its IPO, Jamie shares how great brands create loyalty by obsessing over the customer.We explore what marketers can learn from customer success teams, why events like Dreamforce are so memorable, and how Klaviyo has repositioned itself while building a competitive moat in an increasingly crowded market.Jamie also shares her views on AI, the future workforce, the skills tomorrow's CMOs will need, and the difference between good marketing leaders and truly great ones.Timestamps00:00 - Start01:05 - Jamie's strange first job02:26 - Best and worst customer experiences05:56 - The power of a good customer experience08:45 - Marketing lessons from customer success11:48 - Marketing lessons from 10 years at Salesforce13:05 - Why Dreamforce was a great example of good customer experience14:46 - The key to a great keynote21:56 - Joining Klaviyo just months before an IPO24:28 - Repositioning a company25:45 - How does B2C differ to B2B when it comes to CRM?28:41 - How Klaviyo are building their moat30:51 - Where is AI going to have the biggest impact?32:19 - How are Klaviyo using AI in their product?34:14 - How AI is going to change the workforce35:42 - What skills will future CMOs be hiring for?37:31 - The difference between a good CMO and a great CMO39:17 - Why Klaviyo invest a lot in events40:52 - The best advice Jamie has ever received

    The Investor Professor Podcast
    Ep. 191 - SpaceX Part 2

    The Investor Professor Podcast

    Play Episode Listen Later Jun 21, 2026 26:09


    In Episode 191 of The Investor Professor Podcast, Ryan and Cameron break down one of the biggest stories in the market: the highly anticipated SpaceX IPO. They discuss the stock's explosive debut, investor sentiment, valuation concerns, employee selling restrictions, and what SpaceX's future could look like through Starlink, private aviation, and global connectivity. The conversation also explores how market narratives, social media, and retail investors are influencing stock prices in today's environment.The episode also examines the growing divide between hardware and software stocks, including the emerging "SaaSpocalypse" impacting software companies such as Salesforce while AI infrastructure, data center, and semiconductor-related businesses continue to attract capital. We also discuss the new Federal Reserve leadership, interest rate expectations, inflation, oil prices, and what investors should watch in the second half of the year. Whether you're interested in SpaceX, AI, market psychology, or the future direction of the economy, this episode delivers timely insights to help you stay informed and invest with confidence.*This podcast contains general information that may not be suitable for everyone. The information contained herein should not be construed as personalized investment advice. There is no guarantee that the views and opinions expressed in this podcast will come to pass. Investing in the stock market involves gains and losses and may not be suitable for all investors. Information presented herein is subject to change without notice and should not be considered as a solicitation to buy or sell any security. Rydar Equities, Inc. does not offer legal or tax advice. Please consult the appropriate professional regarding your individual circumstances.  Past performance is no guarantee of future results.

    Rhetoriq
    From Prototype to Trust: Danny Friday on Building AI-Powered Benefits Infrastructure

    Rhetoriq

    Play Episode Listen Later Jun 21, 2026 27:49


    In this episode of One Vision Podcast, Danny Friday, CEO and Founder of Sail, joins Theodora Lau to unpack why the "boring" corners of fintech — HSA and FSA accounts — are exactly where the next wave of meaningful innovation is hiding. Danny shares the origin story behind Sail: a claim over a Spanish-language dental receipt that exposed a deeper challenge about regulated industries: most of their software isn't broken by accident, it's broken by indifference to user experience. They dig into why no one had built itemized, embedded HSA/FSA infrastructure before now, what changed technically to make it possible, and why Danny insists AI should never make the hard calls. The conversation closes on a bigger bet: that within three to five years, every digital banking app will help people reimburse tax-advantaged expenses, and what that means for the industry.

    In/organic Podcast
    S3: The Boutique SI Eating Accenture's Lunch in PXM Services

    In/organic Podcast

    Play Episode Listen Later Jun 21, 2026 19:39


    Steve Engelbrecht started Sitation from a rental apartment in Somerville, Massachusetts — five weeks after being laid off in the chaos that followed 9/11. Today it's a 62-person commerce enablement firm with a client roster of household names and a defensible niche the big SIs can't easily replicate.Recorded live at Salsify's Digital Shelf Summit in Atlanta, Christian sat down with Steve — founder and CEO of Sitation — for a conversation about building a services-plus-software business in commerce, how AI is rewriting the buy-vs-build equation, and why a 62-person specialist can out-maneuver Deloitte Digital and Accenture Song in product data.What we cover: The Sitation origin story and the early bet on PIM before it was a category, the three pillars of the business today (systems integration, managed services, and proprietary software), why the software-services convergence is playing out in real time, the "headless PIM in 2026" conversation with Salsify's CEO and what AI agents, MCP, and CLIs mean for the future of product data, how AI lowered the bar for participation and changed buy-vs-build, the Philips case study — a 111% conversion lift on a single SKU by optimizing content, not price, why 90%+ of Sitation's team came from industry and how that makes them stickier than the big SIs, and how Steve thinks about Sitation's future: international expansion as a platform vs. fitting neatly into a larger strategic's plans.⏱️ TIMESTAMPS0:26 — Welcome from Salsify's Digital Shelf Summit in Atlanta1:00 — The origin story: first day of work September 10, 2001, laid off five weeks later2:11 — Early to commerce enablement — and Boston as a commerce software hotbed3:02 — What Sitation does today: the three business segments5:25 — The 2019 "pick a lane" problem and why software-services convergence vindicated the strategy6:16 — How AI is changing the buy-vs-build equation7:36 — The "headless PIM in 2026" conversation with Salsify's CEO8:33 — Salesforce going headless and the new customization opportunity for SIs10:00 — APIs, the MCP revolution, CLIs, and why schema matters for AI agents11:05 — How a 62-person firm out-maneuvers multi-thousand-person SIs11:42 — Why this is a massive market, not a zero-sum game12:30 — The Philips case study: 111% conversion lift on one SKU without touching price13:30 — Why multinationals choose a boutique over Deloitte Digital or Accenture Song15:46 — The strategic question: platform play or acquisition target?16:29 — International expansion as the organic (or capital-backed) growth path17:40 — Why Sitation's platform credentials make it an attractive, hard-to-replicate target18:45 — Why you can't build Sitation's early-mover position — you have to buy it

    Finding Genius Podcast
    The Neuroscience Of Change: How To Turn Resistance Into Results

    Finding Genius Podcast

    Play Episode Listen Later Jun 20, 2026 29:56


    In this episode, Travis D. Hahler joins us to discuss his book, Rethink Resistance: Embracing Neuroscience to Lead Transformational Change. Drawing on his background in psychology, business strategy, and neuroscience, Travis helps leaders understand why change initiatives so often fail — and how organizations can work with the brain instead of against it to create lasting transformation… Travis is the Senior Director of Global Strategy & Transformation at Salesforce, where he helps drive large-scale organizational change in one of the world's leading technology companies. He is also the founder of The Neurological Nomad, an organization dedicated to helping leaders apply neuroscience, neuropsychology, and behavioral science to build more effective, employee-centered workplaces. This conversation covers: The human element of making large-scale changes. The ways that AI is shifting how we do work. Why resistance to change is often a natural neurological response. How neuroscience can help leaders create more successful transformations. Want to learn how neuroscience can transform the way you lead change? Listen in as Travis shares insights from Rethink Resistance and explains how leaders can create meaningful, sustainable transformation in today's rapidly evolving workplace. Connect with Travis: Salesforce Personal Website LikedIn Buy Rethink Resistance Instagram

    Digital, New Tech & Brand Strategy - MinterDial.com
    Transforming Brand Culture Through Belief: Lessons on Authentic Leadership and Connection (MDE660)

    Digital, New Tech & Brand Strategy - MinterDial.com

    Play Episode Listen Later Jun 20, 2026 67:12


    In this conversation, Minter Dial sits down with Matt Marcotte, whose extensive career spans retail, consumer experience, and technology leadership at renowned organisations such as Bergdorf Goodman, Salesforce, and Apple. Now an executive coach, consultant, and MBA lecturer at Boston College, Matt Marcotte brings a wealth of hands-on expertise in building authentic brand connections, fostering team dynamics, and driving scalable business results through a commitment to purpose-driven work. The conversation focused on how belief underpins brand identity and organisational culture, exploring why defining what a company truly believes—and does not believe—is essential for attracting the right talent and loyal customers. A key theme that emerged was the challenge legacy brands face when navigating cultural transformation, especially as they seek to move teams from mere compliance to genuine commitment. The discussion explored the nuances of personal belief versus corporate purpose, offering a practical framework for translating internal convictions into meaningful, shared values. Listeners will discover actionable strategies for evaluating company culture, vetting potential employers, and articulating their own personal brands. Several points were raised, including the importance of curiosity within organisations, the vital role of emotional intelligence in leadership, and the necessity of follow-through after culture-change initiatives. Whether you're early in your career, leading a large-scale organisation, or simply striving for deeper connection and fulfilment in your work, this episode is rich with insights, real-world examples, and frameworks to help you reimagine what it means to build a brand—both personally and professionally—on the solid ground of belief.

    Product Talk
    CPO Rising Series: Salesforce EVP & GM on AI Adoption, Team Culture, and the New Rules of Product Leadership

    Product Talk

    Play Episode Listen Later Jun 19, 2026 38:44


    What happens when the pace of AI makes even the most recent college graduate's knowledge obsolete within six months? In this episode of the CPO Rising series, hosted by Products That Count Resident CPO Renee Niemi, Salesforce EVP and GM of Agentforce Service Kishan Chetan speaks on what it really takes to drive AI adoption at scale, why adoption is fundamentally a social phenomenon, and how he thinks about product success through one simple lens: do customers buy it, use it, and love it? Leading a product line approaching $10 billion in revenue, Kishan brings a grounded, practical perspective on what the best product leaders are doing right now to stay ahead of a world that will not slow down for anyone.

    Chit Chat Money
    Acquisition Mania (Roku, Salesforce, And More); Catching Falling Knives; New Small Cap Stocks

    Chit Chat Money

    Play Episode Listen Later Jun 19, 2026 64:43


    The Investing Power Hour is live-streamed every Thursday on the Chit Chat Stocks Podcast YouTube channel at 5:00 PM EST. This week we discussed: (00:00) Introduction (01:17) Roku's Acquisition by Fox Corporation (10:09) TripAdvisor's Sale of The Fork to American Express (20:55) Exploring the Denmark Index and Investment Opportunities (34:19) Accenture's Dividend Yield and Cash Flow Stability (35:49) Fiserv Executive Departures and Investor Concerns (41:17) Small Cap of the Week: Spectra Systems (47:09) Legacy Education: A Healthcare Roll-Up Opportunity (51:00) Salesforce's Acquisition of Fin (56:14) Snap's New AR Glasses: A Critical Look (01:01:10) Autodesk: Evaluating Investment Potential ***************************************************** Subscribe to Emerging Moats Research: emergingmoats.com  ********************************************************************* Chit Chat Stocks is presented by Interactive Brokers. Get professional pricing, global access, and premier technology with the best brokerage for investors today:  https://www.interactivebrokers.com/  Interactive Brokers is a member of SIPC.  ********************************************************************* Fiscal.ai is building the future of financial data. With custom charts, AI-generated research reports, and endless analytical tools, you can get up to speed on any stock around the globe. All for a reasonable price.  Use our LINK and get 15% off any premium plan: ⁠https://fiscal.ai/chitchat  ********************************************************************* Disclosure: Chit Chat Stocks hosts and guests are not financial advisors, and nothing they say on this show is formal advice or a recommendation. Learn more about your ad choices. Visit megaphone.fm/adchoices

    Revenue Engine Podcast
    Building Effective Marketing Engines for Technical Audiences With Matt Lyman

    Revenue Engine Podcast

    Play Episode Listen Later Jun 19, 2026 37:59


    Matt Lyman is the Vice President of Marketing at Flosum, an enterprise Salesforce-native platform for DevOps, data protection, backup, security, and governance. With nearly 20 years of experience across demand generation, ABM, marketing operations, and B2B growth, he leads marketing strategy for technical audiences and helps translate complex products into clear, human-centered messaging. Matt previously held marketing leadership roles at Chef Software and LeanData and brings a people-first perspective shaped by his background in theater and community building. In this episode… Marketing to technical audiences exposes weak assumptions quickly. These buyers rarely respond to vague promises or generic campaigns. So how can marketers create marketing systems that earn trust, generate demand, and keep improving? Matt Lyman, a B2B marketing leader with expertise in demand generation, technical audiences, paid media, and community-led growth, explains that the answer starts with understanding the human behind every technical buying decision. Instead of treating messaging as a static brand exercise, teams should treat it like a hypothesis: test it, listen to feedback, and adjust based on what the market reveals. Matt emphasizes the importance of tailoring messages to executives and practitioners, choosing events based on audience fit, watching leading indicators before pipeline slips, and using AI to accelerate work without replacing human strategy. The result is a more focused marketing engine built around precision, context, and continuous learning. In this episode of the Revenue Engine Podcast, Alex Gluz talks with Matt Lyman, Vice President of Marketing at Flosum, about building effective marketing engines for technical audiences. Matt shares how technical buyers shape messaging, why event and paid media strategy require focus, and what leading indicators reveal about pipeline health. He also touches on AI, community building, and mentorship.

    InvestTalk
    Bitcoin's Identity Crisis: Is It a Store of Value or a Speculative Toy?

    InvestTalk

    Play Episode Listen Later Jun 18, 2026 40:11 Transcription Available


    Bitcoin's latest price plunge is forcing investors to revisit a fundamental question: why do they actually own it? As the debate over crypto's role in a diversified portfolio heats up again, we break down the real investment thesis for digital assets and whether Bitcoin deserves a seat at the table for long-term investors.Today's Stocks & Topics: Woodside Energy Group Ltd (WDS), Market Wrap, Microsoft Corporation (MSFT), The Charles Schwab Corporation (SCHW), Bitcoin's Identity Crisis: Is It a Store of Value or a Speculative Toy?, Zebra Technologies Corporation (ZBRA), Sectors Affected by the Peace Agreement, Salesforce, Inc. (CRM), Inflation and Interest Rates.Our Next Wealth Webinar: “Beyond the Yield: How to Invest for Your Income Needs”June 30th, 2026 - 12:00 pmTo sign up: https://us06web.zoom.us/webinar/register/5717793889555/WN_XuoDgMVwSv6wZXXurrZTLgOur Sponsors:* Check out Anthropic and use my code Claude.ai/invest for a great deal: https://www.anthropic.com* Check out Chilipad and use my code sleep.me/INVEST for a great deal: https://sleep.me* Check out Plaud AI and use my code INVEST for a great deal: https://plaud.ai* Check out Progressive: https://www.progressive.com* Check out Quince and use my code quince.com/invest for a great deal: https://www.quince.com* Check out TaskRabbit and use my code INVEST for a great deal: https://taskrabbit.com* Check out TruDiagnostic and use my code INVEST20 for a great deal: https://www.trudiagnostic.comAdvertising Inquiries: https://redcircle.com/brands

    The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
    20VC: SpaceX Soars to $2.7TRN | Anthropic's Fable Banned by US Government | Wix and Adobe Hit All-Time Lows | Mistral Raising at $20BN and The Case for Sovereign Models | Fin Acquired by Salesforce for $3.6BN

    The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch

    Play Episode Listen Later Jun 18, 2026 85:04


    AGENDA: 00:00 — SpaceX Completes the Largest IPO in History 03:45 — Elon Musk Adds a Warren Buffett Fortune in 24 Hours 20:45 — Anthropic's Claude Fable Launches Monday, Gets Banned by Thursday 25:00 — Washington Declares War on Frontier AI 39:00 — Europe's Sovereign AI Push Accelerates as Mistral Targets $20B 43:30 — Benchmark Admits Its Biggest Miss: Passing on the Model Labs 45:15 — Salesforce Buys Fin for $3.6B and Rewrites the SaaS Survival Playbook 1:02:00 — Adobe Beats, Raises, and Still Crashes as AI Fears Intensify 1:06:30 — Why Every Legacy SaaS Company Is Trapped in an AI Death Spiral 1:10:00 — The AI Acquisition Window Has Officially Closed 1:13:00 — Nvidia at 16x Earnings vs SaaS at 8x Cash Flow: Where Should Investors Be? 1:17:00 — The Great Rotation: Why Wall Street Is Abandoning Software for AI Infrastructure

    The Canadian Investor
    SpaceX IPO Mania, M&A Heats Up, Dollarama Rises While Dynamite and Adobe Drop

    The Canadian Investor

    Play Episode Listen Later Jun 18, 2026 49:51


    On today’s episode, we cover a packed week across private markets, U.S. dealmaking, and Canadian earnings. We start with SpaceX and the growing anticipation around a potential IPO. We break down why the valuation, limited public float, and upcoming share unlocks could make this one of the most closely watched public listings whenever it eventually happens. We also look at a busy start to the week for acquisitions, including Fox’s investment in Roku, Salesforce’s latest deal, and American Express making a move of its own. Then we turn to earnings, with Dollarama posting a strong rebound quarter, Groupe Dynamite selling off sharply despite impressive growth numbers, and Adobe delivering solid results on the surface while investors focused on what may be ahead. Plus, a quick preview of Monday’s episode, where we’ll be diving deeper into the recent short report on Gildan. Tickers discussed: SPACE, FOXA, ROKU, CRM, AXP, DOL.TO, GRGD.TO, ADBE, GIL.TO Subscribe to Our New Youtube Channel! Check out our portfolio by going to Jointci.com Our Website Canadian Investor Podcast Network Twitter: @cdn_investing Simon’s twitter: @Fiat_Iceberg Braden’s twitter: @BradoCapital Dan’s Twitter: @stocktrades_ca Want to learn more about Real Estate Investing? Check out the Canadian Real Estate Investor Podcast! Apple Podcast - The Canadian Real Estate Investor Spotify - The Canadian Real Estate Investor Web player - The Canadian Real Estate Investor Asset Allocation ETFs | BMO Global Asset Management Sign up for Fiscal.ai for free to get easy access to global stock coverage and powerful AI investing tools. Register for EQ Bank, the seamless digital banking experience with better rates and no nonsense.See omnystudio.com/listener for privacy information.

    Run The Numbers
    Salesforce Paid $2.1 Billion for His Company: Meet the CFO Who Made it Happen

    Run The Numbers

    Play Episode Listen Later Jun 18, 2026 38:51


    In this episode of Run the Numbers, CJ sits down with Jake Kornreich, CFO of CoLab and former CFO of Own, live from the New York Stock Exchange. Jake breaks down the six-part framework behind Own's $2.1B sale to Salesforce, why “control your destiny” matters, how CFOs should think about IPO readiness, board communication, share price theater, and why great finance leaders operate beyond the spreadsheet.—SPONSORS:Rillet is an AI-native ERP built for modern finance teams that want to replace NetSuite and close faster. With revenue recognition, close management, multi-entity support, and native Stripe and Salesforce integrations, Rillet helps scaling companies run their finance stack in one place. Hundreds of teams, including Windsurf and Mercor, use Rillet to make the zero-day close real. Book a demo at https://www.rillet.com/cjEY has been part of Silicon Valley since it was just a valley, helping the most successful names in tech go from startup to exit to megacap. With teams across strategy, tax, audit, and transactions, EY helps you get your financials right early, long before your investors start asking for it. You build the next big thing, and EY will help you build it right. Learn more at https://www.ey.com/techstartupsSpendHound cuts your SaaS and AI spend by up to 30% using real pricing benchmarks across 10,000 vendors, so you always know what fair pricing looks like before your next renewal. Rated #1 on G2 in SaaS spend management, it's free forever for teams up to 1,000 employees. Sign up by June 12th and get $500 just for getting started. Go to https://www.spendhound.com/cjBrex is an intelligent finance platform with AI-powered agents that capture expenses automatically, enforce policy before the spend happens, and close your books in minutes instead of weeks. 35,000+ companies like OpenAI, Coinbase, Anthropic, and DoorDash already run on Brex. It's time to get Brex AF. Learn more at https://www.brex.com/metricsAleph is a modern FP&A platform built for teams that want more than another planning tool. By connecting your ERP, CRM, and other systems into one trusted data layer with AI workflows, Aleph helps you move faster with real-time insights. Get a personalized demo at https://www.getaleph.com/runRightRev is an automated revenue recognition platform that lets your product team ship new pricing without asking finance for permission, and your sales team close deals without creating downstream chaos. Check out their free tool at calculator.rightrev.com It scores your rev rec process, shows what's exposing you to risk, and tells you exactly where to focus before it bites you in the rear end. Check it out at https://calculator.rightrev.com—LINKS: Mostly Talent: https://mostlymetrics.typeform.com/to/cLTxtAsNGuest: https://www.linkedin.com/in/jake-kornreich/Company: https://www.colabsoftware.com/CJ: https://www.linkedin.com/in/cj-gustafson-13140948/Mostly metrics: https://www.mostlymetrics.comTIMESTAMPS:0:00 Preview and Intro2:20 First stock3:28 Benefits of going public today5:42 Come-up: chief of staff to CFO6:31 Running HR like a sales org8:32 Control your destiny9:24 Synergies with Salesforce10:09 Sponsors — Rillet | EY | SpendHound13:10 Do your own ROI due diligence14:40 Share price equals entertainment16:26 Disciplined execution17:45 Performance, not stories19:24 Activist investors and the acquirer's board20:13 Write the memo for the other side20:45 Sponsors — Brex | Aleph | RightRev24:02 Triangulate your way to success25:18 Your board takes snapshots, you run the movie26:21 Knowing when to sell27:16 Valuation limits your exit options27:38 Stakeholder comms during the acquisition29:58 CFO as operator, not just function31:31 What is CoLab?32:09 Why Jake joined post-Series C33:50 Personal product market fit for CFOs35:27 Lightning round35:42 Screwed up: $5M budget error36:17 Advice to younger self36:41 Finance software stack37:34 Culture of expense discipline38:22 Credits

    The Business Of Marketing
    Employee Generated Content: 5 Proven Strategies Marketers Need Now - with Heike Young

    The Business Of Marketing

    Play Episode Listen Later Jun 18, 2026 48:49


    Feeling burnt out and stuck at a career crossroads, Heike Young channeled her experiences as a working mother and marketer into creating authentic, resonant video content on LinkedIn. The conversation explores the growing demand for employee-generated content (EGC) in a world saturated with AI-driven material, emphasizing authenticity, creativity, and the importance of building trust through human voices. Listeners gain insight into practical strategies for launching impactful EGC programs, the advantages and pitfalls for organizations, and the ongoing evolution of personal and professional branding in today's digital landscape.Rocio Osuna - https://www.rocioosuna.com/Heike Young - https://heike-young.com/A. Lee Judge https://ALeeJudge.com⏰ Timecodes ⏰0:00 - Heike Young shares her origin story as a LinkedIn video creator and creative outlet1:08 - Rocio Osuna introduces the rise of employee-generated content (EGC) amid the AI surge2:06 - A. Lee Judge discusses authenticity and the human + AI content formula4:02 - Rocio Osuna introduces Heike Young and her unique experience7:22 - Heike Young explains her evolution as a video creator while balancing professional and personal life12:20 - Heike Young on resisting pressure to niche down and following creative urges over algorithm demands18:31 - A. Lee Judge asks about the business impact of content—balancing creativity with measurable results22:28 - Heike Young describes launching Salesforce's first marketing podcast and lessons learned26:14 - Rocio Osuna asks about best practices and mistakes in employee-generated content programs40:26 - Rocio Osuna and Heike Young discuss what makes webinars memorable and engaging

    The ERP Advisor
    The ERP Minute Episode 242: June 18, 2026

    The ERP Advisor

    Play Episode Listen Later Jun 18, 2026 3:48


    Oracle began the week with another record quarter with strong revenue growth across its Cloud Infrastructure and Cloud Applications businesses for Q4 and fiscal full year 2026. In other news, Salesforce announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer agent company.  Finally, Blackbaud announced a new Chart of Accounts Health Advisor coming to Blackbaud Financial Edge NXT to help nonprofit finance teams gain greater clarity, consistency, and confidence in their financial data with an always-on, intelligent view in the health of their chart of accounts.  Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup

    Doppelgänger Tech Talk
    US Regierung stoppt Fable 5: Welche Folgen für Anthropic-IPO? | OpenAI gewinnt vs. xAI #571

    Doppelgänger Tech Talk

    Play Episode Listen Later Jun 18, 2026 49:50


    Bloomberg enthüllt, warum SpaceX die Colossus-Rechenleistung vermieten musste. OpenAI gewinnt die Trade-Secrets-Klage von xAI. Ed Zitron veröffentlicht exklusiv die OpenAI-Finanzen für 2024 und 2025, was die Rohmarge wirklich hergibt. Das große Thema der Folge: Die US-Regierung verhängt am Freitagabend Exportkontrollen gegen Anthropics Fable 5 und Mythos, der Jailbreak-Vorwurf wirft mehr Fragen auf als er beantwortet. Was ist wirklich passiert und wer profitiert eigentlich vom Streit? Wie wirkt sich das auf den Anthropic-IPO aus? Im Acquisition-Corner: Salesforce kauft Fin.ai (früher Intercom) für $3,6 Mrd., Fox übernimmt Roku für $25 Mrd. Unterstütze unseren Podcast und entdecke die Angebote unserer Werbepartner auf ⁠⁠⁠⁠⁠⁠doppelgaenger.io/werbung⁠⁠⁠⁠⁠⁠. Vielen Dank!  Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) SpaceX-IPO weiter (00:04:44) Colossus-Vermietung (00:07:50) OpenAI gewinnt vs. XAI (00:09:00) Ed Zitron: OpenAI-Finanzen (00:16:16) Anthropic Fable 5 gestoppt (00:21:03) Jailbreak-Vorwurf (00:22:35) Dario im Wellness-Retreat? (00:35:15) Anthropic-IPO-Folgen (00:40:25) Salesforce kauft Fin.ai (00:42:20) Fox kauft Roku (00:43:44) Mario Voigt & Döpfner Shownotes SpaceX - ft.com SpaceX vermietete Rechenleistung, weil eigene Teams sie nicht nutzen konnten - bloomberg.com OpenAI gewinnt: XAI-Klage wegen Trade Secrets abgewiesen - reuters.com Ed Zitron exklusiv: OpenAI-Finanzen - wheresyoured.at Anthropic Fable - linkedin.com Anthropic, Trump & Mythos/Fable für National Security - axios.com Pete-Hegseth-Post - xcancel.com Ashlee Vance über Anthropic & National Security - xcancel.com Anthropic, Weißes Haus & Fable/Mythos - axios.com Zvi Mowshowitz zu Anthropic-Move - xcancel.com Pliny the Elder zu Fable-5-Jailbreak - xcancel.com Anthropic widerspricht Fable-5-Jailbreak-Vorwurf - securityweek.com David Sacks zur Anthropic-Regierungs-Kooperation - xcancel.com Salesforce übernimmt Fin für Customer Service - cnbc.com Fox-Roku-Deal - wsj.com Welt zur KI-Debatte um Mario Voigt: Maschinenstürmer der FAZ - welt.de WSJ: Amazon-CEO triggerte Anthropic-Crackdown - wsj.com Kirsten Davies (DoD CIO) zur Anthropic-Sperre - xcancel.com David Sacks (2. Tweet) zu Anthropic - xcancel.com CNBC Video: Inside SpaceX's smooth debut - cnbc.com OpenRouter: Token-Markt-Rankings - openrouter.ai Haken Dran Podcast: SpaceX-IPO & Anthropic-Fable - youtube.com OMR Education: State of AI mit Pip - lnk.to

    The Watson Weekly - Your Essential eCommerce Digest
    Agentforce Commerce: New Architecture or New Logo?

    The Watson Weekly - Your Essential eCommerce Digest

    Play Episode Listen Later Jun 17, 2026 29:21


    Salesforce renamed Commerce Cloud to Agentforce Commerce and calls this its biggest release in years. Rebrand, or substance? Nitin Mangtani makes the case.Every enterprise vendor is bolting "agentic" onto its roadmap this year. Salesforce went further and renamed the whole product. Nitin Mangtani, who runs Commerce and Retail Cloud, came on to defend the release line by line.We get into Storefront Next, the new storefront meant to serve both the merchant who wants clicks and prompts out of the box and the developer writing code with AI-native tools. The agentic layer: a search engine built on shopper intent instead of keywords, native chat, a ChatGPT catalog integration going live in June, and a shopper agent that's supposed to behave like the associate you'd get in a good store. The B2B story the B2C headlines tend to bury, including round-trip quoting, multicart, and a buying flow that runs on WhatsApp. And modern POS, where the bet is that systems nobody has rethought in twenty years are finally worth rebuilding.Nitin came in through the PredictSpring acquisition two years ago and ran Google's shopping team back in the early 2000s, so he's watched the discovery layer move before. His line throughout: technology for its own sake is worthless. Tie it to ROI and a better customer experience, or don't ship it.So I pushed on the question every merchant on the platform is actually asking. Hear Agentforce Commerce, Storefront Next, and a ChatGPT integration in the same week, and what changes for you, and how soon? Listen and decide whether the rebrand earns the airtime.The Watson Weekly interview is sponsored by Avalara - the agentic AI platform automating global tax and compliance for leading eCommerce brands. For more details: https://avalaratax.watsonweekly.com.

    Rewilding the World with Ben Goldsmith
    Resetting our relationship with nature with Tim Christophersen

    Rewilding the World with Ben Goldsmith

    Play Episode Listen Later Jun 17, 2026 40:10


    "We are in an abusive relationship with nature and we all know what abusive relationships look like. They are when one part always takes, takes, takes and never gives anything back. That is the relationship we have with nature right now and that will not end well - for us - so it has to change."In the latest episode of Rewilding the World Ben Goldsmith is joined by Tim Christophersen, the former UN Environment leader who pioneered the UN Decade on Ecosystem Restoration. Now the Vice President of Climate Action at Salesforce, Tim recently wrote Generation Restoration: How to Fix Our Relationship Crisis with Mother Nature, a roadmap for repairing the planet within a single generation.This episode's release coincides with Desertification and Drought Day. Marked every year on 17 June it is the United Nations' global moment to raise awareness of land degradation and drought and to mobilise action to protect and restore healthy land.Ben Goldsmith is a British financier and rewilding enthusiast. Join him as he speaks to people from all over the world who champion nature and are helping to restore habitats and wildlife to some of the most nature depleted parts of our planet.This podcast is produced by The Podcast Coach.Text Rewilding the World here. Let us know what you think of the podcast and if there are any rewilding projects you would love Ben to feature in future episodes. We'd love to know what you think of the podcast. Do you have suggestions for guests, stories or topics you'd like to hear more about? To help us develop the show please consider taking a couple of minutes to complete our listener survey. Thank you. 

    The Information's 411
    Inside OpenAI's $3.7B Cash Burn, White House Ban on Anthropic, & Salesforce Enterprise Talent War

    The Information's 411

    Play Episode Listen Later Jun 17, 2026 46:23


    The Information's Tech and Politics Reporter Leo Schwartz talks with TITV Host Akash Pasricha about the White House's latest regulatory showdown with Anthropic and its broader implications for foreign tech talent. We also talk with Enterprise Software Reporter Kevin McLaughlin about OpenAI and Anthropic's competitive hiring freeze on Salesforce talent to build their enterprise engines, Power Law CEO Mike Dinsdale about giving public market investors private market exposure to massive players like SpaceX, and Adobe's Varun Parmar about the structural shift from SEO to answer engine optimization (AEO) in digital advertising.Articles discussed on this episode: https://www.theinformation.com/articles/openai-anthropic-tap-salesforce-talenthttps://www.theinformation.com/articles/anthropic-ban-stirs-concerns-openai-beyond-crackdown-foreign-ai-talenthttps://www.theinformation.com/articles/openai-burned-3-7-billion-first-three-months-2026Subscribe: YouTube: https://www.youtube.com/@theinformation The Information: https://www.theinformation.com/subscribe_hSign up for the AI Agenda newsletter: https://www.theinformation.com/features/ai-agendaTITV airs weekdays on YouTube, X and LinkedIn at 10AM PT / 1PM ET. Or check us out wherever you get your podcasts.Follow us:X: https://x.com/theinformationIG: https://www.instagram.com/theinformation/TikTok: https://www.tiktok.com/@titv.theinformationLinkedIn: https://www.linkedin.com/company/theinformation/Chapters:00:00 - Introduction01:13 - OpenAI Q1 Cash Burn and Financial Runway02:45 - The White House's De Facto Ban on Anthropic12:35 - OpenAI and Anthropic Raid Salesforce Talent21:00 - Power Law CEO Mike Dinsdale on SpaceX Exits32:51 - Adobe's Varun Parmar on the AI Ad Disruption

    Focus economia
    G7 Evian: giornata conclusiva focus su crescita e AI

    Focus economia

    Play Episode Listen Later Jun 17, 2026


    Si è concluso a Evian il vertice del G7 che ha riunito i leader delle principali economie occidentali insieme a numerosi Paesi partner. Dopo il confronto dedicato alle crisi geopolitiche, all'energia e alle sanzioni contro la Russia, l'ultima giornata dei lavori si è concentrata su crescita economica e intelligenza artificiale. Al tavolo hanno partecipato anche il Fondo Monetario Internazionale e l'Ocse, mentre il pranzo finale è stato dedicato alle opportunità e ai rischi dell'AI, con la presenza dei vertici di OpenAI, Anthropic, Mistral AI, Google DeepMind e Salesforce. Al centro del confronto temi come innovazione, sicurezza digitale, regolamentazione e tutela dei minori online. La presidente del Consiglio Giorgia Meloni ha espresso soddisfazione per l'esito del vertice, sottolineando la convergenza raggiunta tra i leader su dossier che apparivano inizialmente divisivi. Ci colleghiamo con Sergio Nava, inviato di Radio 24 a Evian.Pitti Uomo 2026: spinta per la ripresa del settoreHa preso il via a Firenze la 110ª edizione di Pitti Uomo con 740 marchi presenti, il 44% dei quali esteri, e circa mille buyer internazionali attesi. L'appuntamento arriva in una fase ancora complessa per la moda maschile italiana: nel 2025 il settore ha registrato un fatturato di 11,1 miliardi di euro, in calo del 2,2%, con export sceso dell'1,7% a 8,7 miliardi e import in crescita dell'1,8% a 5,4 miliardi. Nei primi mesi del 2026 le esportazioni hanno continuato a rallentare (-2,9%), penalizzate dall'incertezza geopolitica e dalla debolezza di alcuni mercati asiatici. Per il presidente di Confindustria Moda Luca Sburlati la moda uomo rappresenta un asset strategico del Paese e la priorità è sostenere filiere, distretti e piccoli brand attraverso innovazione, export e nuovi mercati. Tra gli strumenti a supporto del settore anche l'accordo con UniCredit che mette a disposizione un miliardo di euro per le imprese della filiera. Il commento è affidato a Luca Sburlati, Presidente Confindustria Moda.Stellantis, Filosa in Parlamento: Italia al centro della strategia in EuropaNel corso dell'audizione davanti alle Commissioni Attività produttive della Camera e Industria del Senato, il ceo di Stellantis Antonio Filosa ha ribadito il ruolo centrale dell'Italia nella strategia europea del gruppo. Filosa ha illustrato il percorso di rilancio avviato negli ultimi dodici mesi, basato su una maggiore autonomia delle aree geografiche e sul rafforzamento della qualità dei prodotti. Il manager ha ricordato il piano da 5 miliardi di euro in innovazione entro il 2030 e ha evidenziato alcuni segnali positivi: nei primi cinque mesi dell'anno le vendite in Italia sono cresciute di quasi il 15%, la produzione del 16% e il ricorso alla cassa integrazione è diminuito del 30%. Il cambio di strategia, ha spiegato Filosa, è costato 25 miliardi di euro di oneri ma rappresenta un passaggio necessario per riportare Stellantis su basi più solide, con l'obiettivo di tornare a mettere persone, qualità e sviluppo industriale al centro delle scelte del gruppo. Ne parliamo con Filomena Greco, Il Sole 24 Ore.

    WBSRocks: Business Growth with ERP and Digital Transformation
    WBSP867: Scale Growth by Learning from Enterprise Software Stories - Apr 2026, Ep 55, an Objective Panel Discussion

    WBSRocks: Business Growth with ERP and Digital Transformation

    Play Episode Listen Later Jun 16, 2026 59:55


    Send us Fan MailThis week's enterprise software developments further demonstrate how rapidly vendors are embedding agentic AI, governed automation, and composable data architectures into core enterprise workflows. Rootstock Software strengthened its manufacturing and warehouse execution strategy through the acquisition of Ascent Solutions, while Anaplan expanded its AI planning portfolio with CoModeler, Custom Analyst, and Agent Studio to accelerate enterprise planning automation. In the go-to-market space, Apollo.io acquired Pocus to build a more agentic revenue operations stack, and Zapier partnered with Rillet to connect general ledger workflows with thousands of operational applications. Meanwhile, Databricks introduced Lakewatch as an open, agentic SIEM platform built on the lakehouse architecture, and Oracle launched Fusion Agentic Applications designed to place coordinated AI agents directly inside ERP workflows. Governance and enterprise trust also emerged as central themes, with Relyance AI unveiling Lyo to monitor how AI agents interact with enterprise data, while Salesforce introduced AI Foundry to operationalize research into enterprise-ready AI models. Finally, Spade raised significant funding to transform messy transaction strings into finance-grade AI data, reinforcing how semantic normalization and governed enterprise context are becoming foundational to the next generation of AI-native enterprise systems.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=hekHpEgI0zMQuestions for Panelists?

    The Modern Customer Podcast
    How Salesforce Is Bringing AI Agents Into Marketing

    The Modern Customer Podcast

    Play Episode Listen Later Jun 16, 2026 13:17


    This video is sponsored by Salesforce. This week on The Modern Customer Podcast: Amber Armstrong, CMO of Agentforce Applications at Salesforce, joins me for a conversation recorded live at Salesforce Connections. Everyone is talking about AI agents. But according to Amber, the biggest question customers are asking is surprisingly simple: "Where do I start?" We discuss what's separating companies seeing real results from those still stuck in experimentation, why data readiness matters more than most people realize, and how AI agents are helping marketers engage customers, generate pipeline, and focus more on strategic work. As Amber explains, the future isn't about replacing marketers. It's about giving them the tools to do more of what humans do best. #SalesforcePartner Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here. Learn more at www.blakemichellemorgan.com 

    ai marketing cmo salesforce cx salesforce connections
    Storied: San Francisco
    Theo Ellington, Part 1 (S8E20)

    Storied: San Francisco

    Play Episode Listen Later Jun 16, 2026 24:44


    Today, Theo Ellington is the secretary at the Ruth Williams Opera House. This born-and-raised San Franciscan is also running to be the next D10 supervisor. In Part 1 of this episode, meet Theo. His maternal grandfather, Clifton Weeks, came to SF because his sister, Marie Weeks (Theo's great-aunt), had come here. Clifton and his sister had grown up in rural Natchez, Mississippi, but they came out West during the Great Migration. Their first landing spot was The Fillmore. Clifton found work as a laborer, where he helped build roads and bridges. He also did a little work at the shipyard back when it was still in The City. He had three daughters and made enough money to be able to buy a house in Bayview. Theo grew up in that house with his aunts and cousins. Theo's dad, Grant Ellington, a veteran, came here from Cleveland as an adult. While Theo isn't 100 percent sure what the story is, his parents say that they met at a party … in the Eighties, no less. Grant was a big dude, 6'5", and he commanded a presence. Grant would come by the house, Theo says, and seemed overly concerned with whether his son had a girlfriend. Theo would get that question as young as 6. His dad passed away when Theo was in high school. Theo has two brothers—one older and one younger. He was the third-youngest among the 10 cousins living in his house at Third and Palou. They grew up pre-internet, and so, like a lot of us, went out and made up their own games. He and his cousins and their friends would stay out until the streetlights came on. Theo goes an aside about one of the games they invented—"baserunner." They rode bikes and skateboards, as well. He was born in 1988 and went to a lot of school all in The Bayview. Because he's born-and-raised, I ask Theo to rattle off the schools he attended: Charles Drew Elementary, afterschool at Leola Havard, and Gloria R. Davis Middle School, where he helped make a documentary on a grant from Salesforce about the 24-Divisadero called Bus 24 "The Diversity Bus." It's very much worth watching. That experience really helped to shape Theo's perspective. He started to see his neighborhood, The Bayview, in a different light. And he saw the rest of The City. It sparked a curiosity in him—why was his own hood living in such poverty while other parts of SF thrived? Theo was in the top of his class at Davis Middle School. He began high school at Sacred Heart, and suddenly found himself at the bottom of his class. Drawing from his experience making the Muni documentary, for his junior year, he transferred to School of the Arts (SOTA), where he could focus less on academics and more on filmmaking and documentaries. When he was a kid, Theo had done some acting with American Conservatory Theater (ACT) and WB TV, back when they had a studio in The Bayview. He spent two years in SoCal at Marymount College. One aspect he appreciated as a young freshman was the townhouse dorms, which felt less like typical college dorms and more like adult homes. The move served two goals—go to college, but also, pursue his dream of working in the film industry. While at Marymount, Theo worked at the local Boys and Girls Club, where he and others helped young boys who lacked role models. The experience allowed him to see how life in Southern California was different than life in his hometown. Check back Thursday for Part 2 and the conclusion of Theo Ellington's story. We recorded this podcast at the Bayview Opera House in Bayview in November 2025. Photography by Jeff Hunt

    Communicast: A Communication Skills Podcast
    How to Communicate Change Without Creating Resistance

    Communicast: A Communication Skills Podcast

    Play Episode Listen Later Jun 16, 2026 27:17


    Today, I'm joined by Travis Hahler, founder of The Neurological Nomad, strategy and transformation leader at Salesforce, and author of Rethink Resistance. Travis brings together neuroscience, psychology, and business leadership to help organizations better understand how people respond to change and how leaders can communicate more effectively through transformation. In this episode, Travis and I explore why people naturally resist change, how neuroscience influences the way messages are received, and what leaders can do to communicate in ways that build trust instead of triggering fear and uncertainty. Whether you're leading organizational change, managing a team, or simply looking to become a more effective communicator, this conversation offers practical insights you can put to work immediately. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Travis on LinkedIn: https://www.linkedin.com/in/travisdhahler/ ► Purchase Travis's book here: https://linktr.ee/theneurologicalnomad  ► Learn more about The Neurological Nomad: https://travishahler.com/ ► Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com

    Make It Happen Mondays - B2B Sales Talk with John Barrows
    AI Is Not a Strategy: How to Lead Real Transformation with Julie Averill

    Make It Happen Mondays - B2B Sales Talk with John Barrows

    Play Episode Listen Later Jun 15, 2026 58:02


    AI will not fix a business that does not understand itself.In this episode, John sits down with Julie Averill, founder of Gold Thread and former CIO of lululemon, to talk about real transformation, AI adoption, technology leadership, and what companies need to understand before they rush into the next big platform shift. Julie also shares lessons from her time leading technology through major growth at lululemon, digital transformation at Nordstrom, and the early signals that told her when a system problem was really a culture problem.If you are leading sales, technology, enablement, or go-to-market strategy, this episode gives you a practical look at why AI has to serve the business, why trust still drives innovation, and why the companies that win will understand what makes them truly different before the market decides for them.Want to build the kind of team and operating model that can keep up with where business is heading next? Visit www.jbarrows.com and learn how you can Make It Happen.What You'll LearnWhy AI strategy needs to start with business strategy, not technology experimentsHow the dot-com shift mirrors what companies are experiencing with AI todayWhy AI is changing how customers discover, compare, and choose brandsWhat a 20-hour website outage revealed about culture, ownership, and escalationWhy innovation depends on trust, candor, and teams that can take risks togetherWhy AI reveals organizational dysfunction instead of magically fixing itWhy real transformation requires human intelligence, not just artificial intelligenceJulie Averill is the founder of Gold Thread and former Chief Information Officer of lululemon, where she led the technology transformation that helped scale the company from $2 billion to over $10 billion in revenue. Prior to lululemon, she led omni-channel and digital transformations at Nordstrom and REI. Today, she advises boards, CEOs, and founders at the intersection of AI capability and organizational readiness, and her book Chief Impact Officer comes out June 16.Connect with Julie Averill:Website: https://goldthreadllc.com/LinkedIn: https://www.linkedin.com/in/julieaverill/Instagram: https://www.instagram.com/julie_averill_/Grab Julie's new book Chief Impact Officer, out June 16 — connect with her on LinkedIn (linkedin.com/in/julieaverill) or visit goldthreadllc.comJohn Barrows is a sales trainer, speaker, and founder of JB Sales with over 25 years of experience in the industry. He has made hundreds of cold calls a week, led startups to acquisition, and trained high-performing teams at companies like Salesforce, LinkedIn, Amazon, and Okta. Through JB Sales, John focuses on practical sales execution—helping reps fill pipeline, close deals, and build trust with buyers in today's AI-driven sales environment.Connect with John Barrows:LinkedIn: https://www.linkedin.com/in/johnbarrows/ Instagram: https://www.instagram.com/johnmbarrows/TikTok: https://www.tiktok.com/@johnmbarrowsCheck out John's Membership: https://learn.jbarrows.com/pages/individual-packages?utm_source=youtube&utm_medium=social&utm_campaign=podcastJoin John's Newsletter: https://www.jbarrows.com/newsletter

    The Retirement Wisdom Podcast
    The Future of Work is Grey – Dan Pontefract

    The Retirement Wisdom Podcast

    Play Episode Listen Later Jun 15, 2026 32:25


    Take charge of your future. Our next group proram starts in September and is limited to 10 people. The Very Early Registration discount (45%) ends on June 21. Learn more here. — Dan Pontefract spent two decades building leadership, culture, and engagement inside high-tech and telecom organizations, and never once thought seriously about age. Then, in his early fifties, he had a wake-up call. It sent him to look under a rock he'd never lifted, where he found “an absolute cavern of issues.” The result is his sixth book, The Future is Grey: The Untapped Value of Age in the Workforce. Dan lays out the coming “bell to bulb” demographic inversion and the risks for organizations ignoring it. For individuals, he reframes the whole arc of a working life, from the language of generations (which he rejects as an ageist cognitive bias) to three universal career eras: Rivers, Rocks, and Rubies. That demographic inversion means experience will become more scarce and valuable. The through-line is don’t retire,  rewire instead. He shares stories of people who kept working or returned to work in a different way, which brings his concept of the “experience dividend” to life. ________________________ Bio Dan Pontefract is a renowned leadership and culture strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. Since then, he has worked with organizations globally, including Salesforce, Amgen, State of Tennessee, Nestlé, Canada Post, Autodesk, BMO, Government of Canada, Manulife, Nutrien, UBC, McGill University, Virgin Media O2, City of Toronto, among others. Dan has firsthand experience in turning leaders and corporate cultures into a competitive advantage. In addition to The Future of Work Is Grey, Dan has written five other books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY garnering multiple awards including the Thinkers50 Top New Management Book and the Axiom Business Book Awards Gold Medal. Dan has also written for Forbes, Harvard Business Review, Leader to Leader, The Globe and Mail, Inc., among other outlets. Dan is a renowned keynote speaker who has presented at four TED events and delivered over 600 keynotes. He is an adjunct professor at the University of Victoria and has received over 25 personal awards. Dan’s career is interwoven with corporate and academic experience, coupled with an MBA, B.Ed, and multiple distinctions. Notably, Dan is listed on the Thinkers50 Radar, HR Weekly’s 100 Most Influential People in HR, PeopleHum’s Top 200 Thought Leaders to Follow, and Inc. Magazine’s Top 100 Leadership Speakers. ___________________________ The Future is Grey: The Untapped Value of Age in the Workforce Website ___________________________ Other Retirement Podcast Conversations You’ll Love The Second Curve of Life – Arthur C. Brooks Design a Phased Retirement – Anna Rappaport Rewirement – Helen Dennis ___________________________ Wise Quotes On Wisdom “Wisdom is to the experience dividend what oxygen is to fire.” On Retiring Retirement “Instead of using the word retire, I very much encourage people to use the word rewire.” On Demographic Shifts “We're shifting from a bell-shaped society to a bulb-shaped society, and it's going to change the talent makeup of your organization very, very soon.” ___________________________ About The Retirement Wisdom Podcast There are many podcasts on retirement, often hosted by financial advisors with their own financial motives, that cover the money side of the street. This podcast is different. You'll get smarter about the investment decisions you'll make about the most important asset you'll have in retirement: your time. About Retirement Wisdom I help people who are retiring, but aren't quite done yet, discover what's next and build their custom version of their next life. A meaningful retirement doesn't just happen by accident. Schedule a call today to discuss how the Designing Your Life process created by Bill Burnett & Dave Evans can help you make your life in retirement a great one — on your own terms. About Your Podcast Host Joe Casey is an executive coach who helps people design their next life after their primary career and create their version of The Multipurpose Retirement.™ He created his own next chapter after a 26-year career at Merrill Lynch, where he was Senior Vice President and Head of HR for Global Markets & Investment Banking. Joe has earned Master's degrees from the University of Southern California in Gerontology (at age 60), the University of Pennsylvania, and Middlesex University (UK), a BA in Psychology from the University of Massachusetts at Amherst, and his coaching certification from Columbia University. In addition to his work with clients, Joe hosts The Retirement Wisdom Podcast, ranked in the top 1% globally in popularity by Listen Notes, with over 2 million downloads. Business Insider recognized Joe as one of 23 innovative coaches who are making a difference. He's the author of Win the Retirement Game: How to Outsmart the 9 Forces Trying to Steal Your Joy.

    Rhetoriq
    When the Fraudsters Have AI Too — Inside the New Fraud Reality with Tyler Allen

    Rhetoriq

    Play Episode Listen Later Jun 15, 2026 38:25


    Since 2023, illicit financial activity has surged by $1.3 trillion, reaching an estimated $4.4 trillion globally. The reason isn't a mystery: bad actors have AI now too.In this episode of One Vision Podcast, Theodora Lau sits down with Tyler Allen, CEO of Unit21, to unpack what's happening on the front lines of AI-powered fraud. Tyler was Unit21's founding software engineer and he is now leading the company through a moment he calls "have your cake and eat it too": AI is finally cheaper than the human labor it could replace, and unlike humans, it doesn't get alert fatigue.The conversation goes deeper on:• The fundamental asymmetry between attackers and defenders — and why AI made it worse• Why majority of AI pilots fail (hint: it's almost never the technology) • Why AI makes sense for financial crime prevention and detection • What he asks potential buyers, from ownership and goals, to risk tolerance and more • What every FI should be demanding from their AI vendorsA conversation about the new physics of fraud — and the human consequences of getting it wrong.

    Run The Numbers
    SoundCloud CFO Dan Bettes on Marketplace Liquidity, Music, and Forecasting

    Run The Numbers

    Play Episode Listen Later Jun 15, 2026 40:47


    In this episode of Run the Numbers, CJ sits down with Dan Bettes, CFO of SoundCloud, at the New York Stock Exchange. Dan breaks down how SoundCloud operates as a two-sided music marketplace, how he thinks about liquidity between fans and creators, and why great finance leaders need to make forecasting feel owned by the business—SPONSORS:Aleph is a modern FP&A platform built for teams that want more than another planning tool. By connecting your ERP, CRM, and other systems into one trusted data layer with AI workflows, Aleph helps you move faster with real-time insights. Get a personalized demo at https://www.getaleph.com/runRightRev is an automated revenue recognition platform that lets your product team ship new pricing without asking finance for permission, and your sales team close deals without creating downstream chaos. Check out their free tool at calculator.rightrev.com It scores your rev rec process, shows what's exposing you to risk, and tells you exactly where to focus before it bites you in the rear end. Check it out at https://calculator.rightrev.comRillet is an AI-native ERP built for modern finance teams that want to replace NetSuite and close faster. With revenue recognition, close management, multi-entity support, and native Stripe and Salesforce integrations, Rillet helps scaling companies run their finance stack in one place. Hundreds of teams, including Windsurf and Mercor, use Rillet to make the zero-day close real. Book a demo at https://www.rillet.com/cjEY has been part of Silicon Valley since it was just a valley, helping the most successful names in tech go from startup to exit to megacap. With teams across strategy, tax, audit, and transactions, EY helps you get your financials right early, long before your investors start asking for it. You build the next big thing, and EY will help you build it right. Learn more at https://www.ey.com/techstartupsSpendHound cuts your SaaS and AI spend by up to 30% using real pricing benchmarks across 10,000 vendors, so you always know what fair pricing looks like before your next renewal. Rated #1 on G2 in SaaS spend management, it's free forever for teams up to 1,000 employees. Sign up by June 12th and get $500 just for getting started. Go to https://www.spendhound.com/cjBrex is an intelligent finance platform with AI-powered agents that capture expenses automatically, enforce policy before the spend happens, and close your books in minutes instead of weeks. 35,000+ companies like OpenAI, Coinbase, Anthropic, and DoorDash already run on Brex. It's time to get Brex AF. Learn more at https://www.brex.com/metrics—LINKS: Mostly Talent: https://mostlymetrics.typeform.com/to/cLTxtAsNGuest: https://www.linkedin.com/in/danielbettes/Company: https://soundcloud.com/CJ: https://www.linkedin.com/in/cj-gustafson-13140948/Mostly metrics: https://www.mostlymetrics.com—TIMESTAMPS:0:00 Preview and Intro2:17 First stock: a Vanguard index fund3:13 Most memorable IPO: Groupon4:54 Benefits of going public have changed5:47 SoundCloud and the music industry7:21 Three eras: physical, streaming, creator platform8:49 Streaming unbundled the album10:03 Artists don't need labels anymore11:40 Sponsors — Aleph | RightRev | Rillet15:00 SoundCloud's two-sided business model16:23 Touring replaced the album17:17 First metric every morning: net adds18:31 DAU vs. MAU: it's a funnel19:14 Viral moments and exogenous pops20:10 LTV and the subscription funnel21:38 Sponsors — EY | SpendHound | Brex24:35 Tops-down vs. bottoms-up: reconcile both26:21 Revenue is an output27:45 Handling forecast deviation29:24 How often to reforecast30:23 The final boss: indirect cash flow statement33:09 Cash vs. EBITDA fluency35:04 Plain English and the power of reps36:52 Tailor the message to the audience37:45 Lightning round37:45 Screwed up: miscounted corn at a banquet38:41 Lean into discomfort39:55 Craziest expense: a post-flight massage40:17 Credits

    Scouting for Growth
    Patrick Van Deven: The Frontier Firm Has a Data Problem

    Scouting for Growth

    Play Episode Listen Later Jun 11, 2026 43:24


    Patrick Van Deven: The Frontier Firm Has a Data Problem In this episode of Scouting for Growth, Sabine VanderLinden sits down with Patrick Van Deven to unpack one of the biggest hidden blockers to becoming a true AI-native enterprise: legacy data infrastructure. As organizations rush toward the “Frontier Firm” vision championed by Microsoft — intelligence on tap, human-agent collaboration, and AI-powered workflows — Patrick argues that most regulated industries are still running on fragmented data pipelines built decades ago. Beneath the excitement around agentic AI lies a critical operational reality: data remains horizontally distributed across systems such as SAP, Salesforce, Guidewire, and legacy warehouses, stitched together by opaque code that no one fully understands anymore. Patrick explains why the future of AI in regulated industries depends less on flashy copilots and more on deterministic, governed, audit-ready data transformation. Drawing from his 35 years in enterprise software and his leadership at Volspeed, he outlines how AI is now reshaping data engineering itself — automating the “plumbing” layer while generating the metadata and lineage AI systems need to operate responsibly. Together, Sabine and Patrick explore why re-architecting does not require a dangerous core system replacement, how organizations can solve tractable business problems in months rather than years, and why the next generation of enterprise leaders must bridge business expertise and data intelligence. This conversation is a practical roadmap for any executive navigating AI transformation inside complex, regulated environments.   KEY TAKEAWAYS What stood out most to me in this conversation with Patrick was the reality that the “Frontier Firm” conversation is no longer about experimentation. It is about operational readiness. Every organization I speak to wants intelligence on tap, agentic workflows, and AI-enabled productivity, yet many are still constrained by fragmented legacy systems and undocumented data logic buried deep inside their infrastructure. Patrick made it very clear: if we do not solve the data foundation problem, we simply accelerate complexity and risk. One insight that resonated deeply was the idea that data engineering is entering the same transformation that software engineering experienced with generative AI. The real opportunity is not just automation, but abstraction — enabling smaller teams to solve historically impossible integration problems while creating governed, machine-readable metadata that AI systems can actually trust and consume responsibly. I was also struck by Patrick's perspective on talent. Rather than replacing expertise, AI elevates the importance of subject matter experts who understand the business context behind the data. The future belongs to professionals who can bridge operational understanding with technical fluency and collaborate effectively with AI-enabled systems. Most importantly, this conversation reinforced that becoming a Frontier Firm does not require ripping out every core system overnight. The no-regret move is to start solving tractable, high-value data problems now — especially those tied to governance, lineage, regulatory reporting, and customer intelligence. Organizations that modernize their deterministic data layer today will be the ones capable of building scalable, trustworthy AI tomorrow.   BEST MOMENTS “You can bolt all the AI you want on top of that. It will not make you a frontier firm. It will just make your regulatory problems arrive faster.” — Sabine VanderLinden “AI is coming to data engineering just like it came to software engineering.” — Patrick Van Deven “The board looks at AI at the end of the value chain of data. But how did that data come to be?” — Patrick Van Deven “There is no world where a company would run on one system.” — Patrick Van Deven “Treat the AI agent like an employee. Onboard it, brief it, give it a personality.” — Sabine VanderLinden “The dragon in the basement has finally reached the boardroom.” — Patrick Van Deven “No data lineage. No agent bosses. No governed transformation. No intelligence on tap.” — Sabine VanderLinden “This is a new era for subject matter experts.” — Patrick Van Deven   ABOUT THE GUEST Patrick Van Deven is the CEO of Vaultspeed and a veteran enterprise software leader with more than 35 years of experience in software engineering, predictive analytics, data infrastructure, and venture investing. Patrick began his career as a software engineer, building and selling his first commercial application at just 22 years old. He later spent 15 years at SAS Institute, where he helped build data and predictive analytics applications for enterprise environments. He then transitioned into venture capital as an Operating Partner and General Partner at Fortino Capital, investing in software and AI startups across Europe. In 2025, Patrick stepped back into an operational leadership role as CEO of Vaultspeed, driven by his belief that automating deterministic, governed data transformation is one of the most critical “no-regret moves” organizations can make in the age of AI. Today, Vaultspeed works with major global enterprises, including organizations operating across highly regulated industries such as insurance, banking, and financial services.   ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures

    We Study Billionaires - The Investor’s Podcast Network
    TIP821: Grab Holdings (GRAB): Why Uber Surrendered Southeast Asia w/ Shawn O'Malley & Daniel Mahncke

    We Study Billionaires - The Investor’s Podcast Network

    Play Episode Listen Later Jun 7, 2026 80:34


    Shawn O'Malley and Daniel Mahncke explore Grab Holdings (ticker: GRAB). In this episode, you'll learn how Grab was able to quickly grow across eight countries in Southeast Asia, and what local adaptations they made to outmaneuver Uber, which eventually ceded its entire market share to Grab.   Despite Grab's astronomical successes, the company's stock is down 70% since IPO, and investors are wondering if perhaps now is finally a good entry point after the company reached its first full year of profitability. Shawn and Daniel discuss and estimate Grab's intrinsic value, plus so much more! IN THIS EPISODE YOU'LL LEARN: (00:00:00) Intro (00:04:45) How Grab was able to outcompete Uber (00:11:46) What unique advantages Grab has been able to take advantage of in Southeast Asia (00:13:42) Why Grab's lending business fits so naturally into its flywheel (00:57:26) What are the biggest risks facing the company (00:41:21) Why Grab's profit margins are inflecting so dramatically, and where they could land (01:02:55) What makes Southeast Asia such an appealing market to invest in long-term (01:11:03) How to think about Grab's intrinsic value and attractiveness as an investment (01:14:26) Whether Shawn and Daniel decide to add Grab to the Intrinsic Value Portfolio Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Track The Intrinsic Value Portfolio Compound with Rene's deep dive into Grab. Listen to Shawn & Daniel's podcast on Uber. Read Shawn's newsletter on Uber. Check out our previous Intrinsic Value breakdowns: ⁠Transdigm⁠, ⁠Salesforce⁠, ⁠Berkshire Hathaway⁠, ⁠FICO⁠, ⁠PayPal⁠, ⁠Uber⁠, ⁠Nike⁠, ⁠Amazon⁠, ⁠Airbnb⁠, ⁠Alphabet⁠. Follow Shawn on ⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠Linkedin⁠⁠⁠⁠⁠⁠. Follow Daniel on ⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠Linkedin⁠⁠⁠⁠⁠⁠⁠. Related ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠books⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ mentioned in the podcast. Ad-free episodes on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠The Investor's Podcast Starter Packs⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance⁠⁠⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our sponsors: Plus500 Netsuite Shopify Vanta References to any third-party products, services, or advertisers do not constitute endorsements, and The Investor's Podcast Network is not responsible for any claims made by them. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm