Podcasts about change things when change is hard

The road to spiritual maturity is often bumpy and full of unexpected turns. As we explore what it means to grow spiritually, we sometimes overlook how deeply personal shame can affect the journey. Yet, facing shame is a crucial step in real transformation. In this week's episode, Bruce McNicol — founder and former president of Trueface ministry — shares his personal story of navigating shame and its impact on spiritual growth. Bruce's insights, drawn from his own experience and years of guiding others, offer powerful wisdom for making faith real in everyday life. Links Mentioned:  The Trauma of Transparency by Grant Howard  Switch: How to Change Things When Change Is Hard by Chip Heath, Dan Heath To inquire about counseling, email Louise at Louise@louisesedgwick.com.

Change isn't easy, and everybody in your team will respond to it differently. Instead of trying to push everybody to embrace change, focus on finding the "bright spots": small success stories where change is already working. By highlighting these successes, you create a culture where change feels possible, practical, and positive.https://swiy.co/go-find-the-bright-spotsWhenever a client engages me to speak at their conference, we always have a presentation briefing call beforehand, so I can learn more about their organisation, the people attending their event, the outcomes they want from my presentation, and how my presentation fits in with the rest of the conference program.In this meeting, I always ask this important question:“How receptive are your people to change?”We all know there's a lot of external change right now (you don't need a futurist to tell you that!), and the pace of change is increasing. As a leader, your job is to create a culture that supports, encourages, and embraces change, so you can remain relevant and valuable in the work you do.In any team, you will have a mix of attitudes toward change - for example:- Some people embrace it enthusiastically, and will gladly lead change in the team.- Some aren't as excited, but accept change as part of their life.- A few might even actively resist change or fight change.To build a culture of change - and change agents - you can't click your fingers and expect everybody to magically change their attitude immediately. It takes time, but there are simple things you can do to facilitate the process.In their book “Switch”, brothers Chip and Dan Heath describe nine strategies fofr creating change in challenging circumstances. In fact, the subtitle of the book is “How to Change Things When Change Is Hard”.When I work with leaders and eams about building change, I share some of these ideas (and others from other sources). In my experience, the most useful and practical technique is from this book, and it's called “Find the Bright Spots”.In a nutshell, this means seeking and highlighting individual success stories.For example, a bright spot might be:- A small change a team member tried (and succeeded)- A team success story- An example of successful change from outside the teamYour goal is to highlight these success stories - for example, by sharing one or two at the start of every staff meeting.By doing this, you help people see examples of change that worked, frequently remind them that change is possible, encourage them to try small change projects themselves, and bring change closer to them in a low-risk way.This isn't a magic bullet. Just finding bright spots won't be enough to bring everybody on the change journey. But it's a low-risk, high-value first step on the path to building a culture of change agents.Download the worksheet:https://swiy.co/go-find-the-bright-spots Hosted on Acast. See acast.com/privacy for more information.

#255:  In this episode, Billy Hofacker dives into a real-life scenario that many gym owners face: not having enough to pay their tax bill. Learn how to overcome financial challenges using a proven three-step process inspired by Switch. From clear goal setting to finding your WHY and creating sustainable systems, this episode is packed with actionable advice to help you regain control of your finances. Key Takeaways: The importance of analyzing past successes. Why reconnecting with your purpose can drive action. Practical tips for creating an environment that fosters financial health. Links/Resources Mentioned: Switch: How to Change Things When Change Is Hard by Chip and Dan Heath.       Links and Resources: Book a quick Profit Clarity Call. Connect with me on Instagram @BillyHofacker. Grab a copy of Billy's game-changing book, Fitness Profits Action Step: Do the next specific step, regardless of how small.  Don't forget to subscribe and leave a review! Your support helps us reach more fitness entrepreneurs like you.  

Chapter 1:Summary of Switch"Switch: How to Change Things When Change Is Hard" by Chip Heath and Dan Heath explores the psychology behind change and offers a framework for understanding and implementing it effectively. The authors use a metaphor of a rider (the rational mind), an elephant (the emotional mind), and a path (the environment or context) to illustrate the dynamics involved in making change happen. Key Concepts:1. Direct the Rider: To facilitate change, you must clarify what needs to be done. This involves providing clear direction and specific steps to follow. Ambiguity can lead to paralysis, so making the path clear is essential.2. Motivate the Elephant: The emotional aspect is crucial for change. The authors emphasize that even with a clear direction, change will stall if the emotional motivations are not aligned. Understanding and appealing to people's feelings can create a supportive environment for change.3. Shape the Path: The final piece is about structuring the environment in a way that makes change easier. This could involve removing obstacles, creating incentives, or building supportive communities. Modifying the surroundings can help sustain change. Additional Insights:- Find the Bright Spots: Instead of focusing solely on problems, look for and replicate successes within organizations or individuals who have effectively navigated change.- Shrink the Change: Break down large changes into smaller, manageable actions to prevent overwhelming those involved and build momentum through small wins.- Engage in Actionable Steps: The authors suggest that promoting practical, bite-sized changes can lead to broader transformations over time.Overall, "Switch" provides a practical guide to understanding the complexities of change and outlines strategies that can help individuals and organizations implement effective change initiatives. Through anecdotes, research, and concrete examples, the Heath brothers illustrate how to align rational thought with emotional commitment to facilitate lasting change.Chapter 2:The Theme of Switch"Switch: How to Change Things When Change Is Hard" by Chip Heath and Dan Heath focuses on the dynamics of change and provides a framework for understanding how to effectively implement it in personal and organizational contexts. While it's not a work of fiction with traditional plot points and character development, it presents key concepts and ideas that can be broken down into thematic elements. Here are the main themes and ideas in "Switch": Key Themes and Ideas1. The Elephant and the Rider:- The authors introduce the metaphor of the elephant (representing our emotional side) and the rider (representing our rational side). This illustrates the internal struggle people face when trying to make changes. For effective change, you must motivate the elephant while directing the rider.2. Direct the Rider:- This concept emphasizes the importance of providing clear direction when trying to facilitate change. The Heaths suggest that telling people exactly what to do can diminish confusion and resistance. They recommend making the goal specific and providing a clear path to achieve it.3. Motivate the Elephant:- Change often requires emotional buy-in. The authors discuss ways to tap into people's emotions, using stories and personal narratives that inspire and motivate individuals to embrace change.4. Shape the Path:- The environment plays a crucial role in facilitating change. The authors argue that adjusting the surroundings can make the desired behavior easier and undesirable behavior harder. This concept encompasses elements like social norms and cues.5. Find the Bright Spots:- To encourage change, the authors suggest looking for successful examples (the "bright spots") and...

Deut. 4:1–8 Isa. 57:14–21 Matt. 7:12–20 1 John 5:1–5  In a book for business leaders calledThe Switch: How to Change Things When Change Is Hard, the authors say that employees eventually “[run] out of self-control.” In other words, no matter how you try to light the fire inside people to be successful, you can't force it. There's something like that in the Christian life when it comes to obedience. We are our own worst bosses. We tell ourselves to do better, but keep stumbling. In this message, we learn from 1 John 5 how to overcome obstacles to obedience, not by worldly means, but through faith in Christ.

In today's fast-paced and interconnected world, the success of any digital product hinges not just on the technology behind it but also on the harmonious collaboration among various teams within an organization.Galen Low is joined by Jessica D'Amato Crosby—Director of Digital Marketing at Vye—to delve into the increasingly important trend of breaking down the silos between digital marketing teams, sales teams, customer success teams, and many others, to create a unified and seamless customer experience.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Jessica on LinkedIn and XCheck out VyeThe book Jess mentions is “Switch: How to Change Things When Change Is Hard” by Chip and Dan Heath

What if the key to transforming your life lies in a simple shift in mindset? Growing up, I faced internal battles rooted in my educational experiences, which carried over into my professional life. It wasn't until my husband and I ventured into entrepreneurship that I experienced a pivotal mindset shift. This episode delves into the profound impact that embracing a growth mindset has had on our homeschooling journey and personal fulfillment. Learn how adopting this mindset can open new pathways for joy, learning, and self-improvement for you and your family. Are you ready to step out of your comfort zone and challenge yourself like never before? Drawing from practical examples like training for a 5K and tackling homeschooling challenges, we explore the science behind comfort zones and how pushing boundaries can lead to significant personal growth. Discover the inspiring stories of parents and children growing together by embracing new experiences, and learn tips on setting realistic goals that prevent burnout. Celebrate your accomplishments, recognize your growth, and continue pushing yourself—you're doing better than you think! Articles and Books Referenced in the Show: Switch: How to Change Things When Change Is Hard: by Chip Heath & Dan Heath  Predictably Irrational: The Hidden Forces That Shape Our Decisions by Dr. Dan Ariely Growth Mindset vs. Fixed Mindset: What's the Difference by Catherine Cote Psychologs: The Psychology Behind Hard Work Is It Time to Leave Your Comfort Zone? How Leaving Can Spark Positive Change by Jessica Kent Mindset by Carol Dweck *Please note that some of the links included in this article are Amazon affiliate links. CONNECT with US Join the Private Facebook Group  Connect and follow along with Janae's Journey on Instagram @janae.daniels Learn more about School to Homeschool

Host Elizabeth Hamilton-Guarino, founder of The Best Ever You Network, discusses 5 Best Books to Help You Change Your Life. The books are: Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear The Change Guidebook: How to Align Your Heart, Truths, and Energy to Find Success in All Areas of Your Life by Elizabeth Hamilton Guarino The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg Percolate: Let Your Best Self Filter Through by Elizabeth Hamilton Guarino and Dr. Katie Eastman Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath Here at Best Ever You, we love the topic of change. It can be a scary topic for people and we've found the more you know about change, the better we are when it comes time to use what we have learned and implement it in our life. Whether we are coping with an unexpected twist in our life or are proactively implementing a change, these bestselling books on change combine principles of self-improvement, mindfulness, and personal growth to help us navigate and implement positive changes in our lives. Visit the 5 Best Blog at: https://www.besteveryou.com/post/5-best-books-to-help-you-change-your-life

In this episode of The Optimal Path, Jehad Affoneh joins host Ash Oliver to discuss what it means to be customer-centric at Toast, the difference between being design-led and experience-led, and the role of UX research in shaping customer-centric cultures and experiences.The conversation covers cultural shifts towards empathy and curiosity, mechanisms to foster a customer-centric culture, and how Toast integrates research into everyday operations. Discover how Toast encourages everyone across the company to consistently engage with customers and empowers them with easy-to-use methods to make these interactions more effective—ultimately driving better outcomes for customers, the business, and the team.About Jehad:Jehad is a design and product leader who's led design, product, and engineering teams most recently at VMware and Splunk. He is currently Chief Design Officer at Toast where he leads the product, customer, and end-to-end experience that empowers tens of thousands of restaurants to delight their guests, do what they love, and thrive. He lives with his wife and one year old son in Redwood City, California.Connect with Jehad:You can connect with Jehad on LinkedIn: https://www.linkedin.com/in/jaffoneh/Or on Twitter: https://twitter.com/jaffonehOr check out his articles here: https://www.mynameisjehad.com/Resources:Google's HEART Framework for Measuring UXPrinciples: Life and Work by Ray DalioSwitch: How to Change Things When Change Is Hard by Chip Heath and Dan HeathFollow Maze on Social Media:X: @mazedesignHQInstagram: @mazedesignHQLinkedIn: https://www.linkedin.com/company/mazedesignTo get notified when new episodes come out, subscribe at maze.co/podcast.See you next time!

Chapter 1:Summary of Book Switch"Switch: How to Change Things When Change Is Hard" is a book by Chip and Dan Heath that was published in 2010. The book explores the difficulty of change at the personal, organizational, and societal levels, and offers insights and strategies for how to effectively bring about change.The core concept of "Switch" is that our minds are ruled by two separate systems — the emotional mind and the rational mind — which the authors metaphorically describe as an Elephant and its Rider. The Rider represents the rational system, which plans and deliberates, while the Elephant represents the emotional system, which provides the energy for performing actions. According to the authors, successful change requires directing the Rider, motivating the Elephant, and shaping the path the two will take.The book is divided into three main sections, each addressing one of the key elements needed for successful change:1. Direct the Rider: Here, the Heath brothers argue that the Rider needs clear direction because it tends to overanalyze and get paralyzed by choices. Strategies to direct the Rider include finding bright spots (successful efforts worth emulating), scripting critical moves (reducing ambiguity about the ride), and pointing to the destination (changing behavior with a clear end goal in mind).2. Motivate the Elephant: Since the Elephant often resists change due to fear or inertia, it's crucial to engage emotions to get the Elephant moving. This can be done by finding the feeling (making people feel something), shrinking the change (making the task smaller and more manageable), and growing your people (cultivating a sense of identity and instilling a growth mindset).3. Shape the Path: To make change easier, it's essential to tweak the environment (making the surroundings more conducive to change), build habits (using action triggers to encourage automatic behavior), and rally the herd (leveraging peer influence).Throughout the book, Chip and Dan Heath use a combination of research and real-world examples to illustrate these principles and show how they can be applied to a wide range of situations. The combination of strategies aimed at the Rider, the Elephant, and the Path provides a comprehensive framework for implementing effective and sustainable change."Switch" is widely appreciated for its practical advice and accessible writing style, making it a useful resource for anyone looking to effectuate change in their personal life, organization, or community.Chapter 2:The Theme of Book SwitchAs of my last update, the book you're referring to, "Switch: How to Change Things When Change Is Hard," is authored by Chip Heath and Dan Heath. It is not a traditional narrative or story but rather a non-fiction book that explores how change can be effectively implemented in personal lives, businesses, and societies. The book, published in 2010, does this through a mix of research and real-world examples. Key Plot Points:Since "Switch" is a non-fiction book focusing on psychological and business principles, it does not follow a traditional plot structure. Instead, it is organized around a central metaphor and is divided into sections that elaborate on different aspects of change. The central metaphor is that the human mind is like a rider on an elephant. The rider represents the rational mind, while the elephant represents the emotional and instinctive side. The path they travel represents the external environment. Key "plot points," if one may call them that, are the presentation and analysis of various case studies and examples that illustrate successful change. Character Development:"Switch" does not feature characters in the traditional literary sense but uses the stories of real people to illustrate its points. These stories serve to show how different individuals or

Why is weight loss more important now than ever before? Weight gain and obesity are rising globally due to sedentary lifestyles and unhealthy diets, posing serious health risks like diabetes and heart disease. Weight loss is crucial to mitigate these threats and enhance overall well-being. Prioritising balanced nutrition and regular exercise is vital for a healthier future. Join us for the latest episode of SparX with Santhosh Kumar, CTO at Cure.fit, who is a fitness and weight loss expert. In this episode, Santhosh simplifies the science behind obesity, weight gain, and weight loss and elaborates on the different factors contributing to the same. Resource List: What is Glucagon-like Peptide 1 (GLP 1): https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6812410/ The DIETFITS Randomised Clinical Trial Study: https://pubmed.ncbi.nlm.nih.gov/29466592/ Energy Balance Model Study by Kevin D Hall: https://pubmed.ncbi.nlm.nih.gov/35134825/ The Hungry Brain book by Stephan J. Guyenet, Ph.D.: https://amzn.in/d/4YSuhmj Switch: How to Change Things When Change Is Hard, book by Chip Heath and Dan Heath: https://amzn.in/d/4yhHqF6 Article by Express Healthcare on Apollo's Health of Nation Report: https://www.expresshealthcare.in/news/apollo-unveils-4th-edition-of-its-health-of-nation-report/442923/ What is intermittent fasting?: https://www.healthline.com/nutrition/what-is-intermittent-fasting GLP-1 Agonists: https://www.mayoclinic.org/diseases-conditions/type-2-diabetes/expert-answers/byetta/faq-20057955

Chapter 1 What's Switch Book by Chip Heath"Switch: How to Change Things When Change is Hard" by Chip Heath is a book that offers insights and strategies for making successful changes, whether in personal habits, organizational culture, or societal issues. The book explores the psychology behind why change is difficult and provides practical guidance on how to overcome resistance and create lasting transformation. It combines research and case studies to provide a roadmap for navigating change effectively.Chapter 2 Is Switch Book A Good Book"Switch: How to Change Things When Change is Hard" by Chip Heath is considered a very informative and insightful book by many readers. It offers a fresh perspective on how to make successful changes in various aspects of life and work. The book presents a framework and practical strategies for overcoming obstacles and achieving lasting change. Overall, "Switch" is highly recommended for individuals and organizations looking to navigate change effectively.Chapter 3 Switch Book by Chip Heath Summary"Switch: How to Change Things When Change is Hard" by Chip Heath explores the concept of change and how we can successfully make positive changes in our lives, organizations, and communities. The book introduces the metaphor of the "Rider" and the "Elephant" to explain the rational and emotional sides of our decision-making process. The Rider represents our logical, analytical side, while the Elephant represents our emotional, instinctual side. Heath argues that in order to make effective changes, we need to direct both the Rider and the Elephant in the same direction. He outlines three key components for successful change: Direct the Rider, Motivate the Elephant, and Shape the Path. Directing the Rider involves setting clear goals, creating a plan, and breaking down the change into manageable steps. Motivating the Elephant involves appealing to emotions, creating a sense of urgency, and tapping into people's intrinsic motivations. Shaping the Path involves removing obstacles, creating a supportive environment, and making it easier for people to change.Throughout the book, Heath provides numerous examples and case studies to illustrate his points, showing how individuals and organizations have successfully implemented change using these principles. "Switch" offers practical, actionable advice for anyone looking to make positive changes in their personal or professional life. Chapter 4 Switch Book AuthorChip Heath is a renowned author, speaker, and professor who co-wrote the book "Switch: How to Change Things When Change Is Hard" with his brother, Dan Heath. The book was first published in 2010.In addition to "Switch," Chip Heath has also co-authored several other bestselling books, including "Made to Stick: Why Some Ideas Survive and Others Die," "Decisive: How to Make Better Choices in Life and Work," and "The Power of Moments: Why Certain Experiences Have Extraordinary Impact."Among his books, "Switch" has been particularly popular and well-received by readers and critics alike. It has been translated into multiple languages and has had several editions and reprints since its initial release. Chip Heath's engaging writing style, combined with insightful research and practical advice, has made "Switch" a must-read for individuals and organizations looking to create lasting change.Chapter 5 Switch Book Meaning & ThemeSwitch Book MeaningSwitch: How to Change Things When Change Is Hard by Chip Heath is a book that explores the psychology of change and offers practical strategies for making change happen. The title "Switch" refers to the idea that change often involves a "switch" in mindset...

I know we are still in the thick of March and Women's History Month and that our Women in Power series has introduced (or reintroduced) you to some phenomenal female writers, but I wanted to take a moment and pay homage to some of my favorite male writers too, because I have many. You can't go wrong with any of these picks, and I'll link them all below. Women are worthy of being celebrated, but so are men—and good books are always worthy of being celebrated. I hope you are enjoying the Women in Power series! The Call to Serve: The Life of An American President, George Herbert Walker Bush by Jon Meacham Destiny and Power: The American Odyssey of George Herbert Walker Bush by Jon Meacham Truman by David McCullough Malcolm Gladwell collection Michael Lewis collection Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones by James Clear 10% Happier: How I Tamed the Voice in My Head, Reduced Stress Without Losing My Edge, and Found Self Help that Actually Works by Dan Harris Start with Why: How Great Leaders Inspire Everyone to Take Action and Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek The Five Dysfunctions of a Team and Death by Meeting by Patrick Lencioni Drive: The Surprising Truth About What Motivates Us and The Power of Regret: How Looking Backward Moves Us Forward by Daniel Pink Thinking Fast and Slow by Daniel Kahneman Principles by Ray Dalio Tribes by Seth Godin Build the Life You Want: The Art and Science of Getting Happier by Arthur Brooks (and Oprah Winfrey) Made to Stick: Why Some Ideas Survive and Others Die, Switch: How to Change Things When Change Is Hard, and Decisive: How to Make Better Choices in Life and Work by Chip and Dan Heath The Road to Character, The Second Mountain, and How to Know a Person by David Brooks Adam Grant collection Together: The Healing Power of Human Connection in a Sometimes Lonely World by Dr. Vivek Murthy

We've been up to a lot in our lives lately: notably we'll be chatting about what we've been reading, watching, listening to AND eating! Leah shares some dynamic hair tips and Eydie chat about how to maximize your weekend.  Some of our Recommendations: Hair: Color WOW Wonder Dream Coat Books: Chip and Dan Heath - Switch: How to Change Things When Change Is Hard  and The Power of Moments   The Poppy War by RF Kuang TV: Netflix: The Greatest Night in Pop | Seinfeld Music: Tyler Childers Cowboy Junkies More From Us: We'd love for you to join us at the ⁠⁠⁠⁠⁠Chit Chat Coop⁠⁠⁠⁠⁠ on FaceBook where you can  respond to the week's Chit Chat Challenge. The CC Coop is a fun place to come for positive energy and encouragement to live your best lives.  Here are our individual blogs: Leah's blog: ⁠⁠⁠⁠⁠⁠newstarteveryday.blogspot.com⁠⁠⁠⁠⁠⁠ Eydie's blog: ⁠⁠⁠⁠⁠⁠littleranchhouseintheprairie.blogspot.com⁠⁠⁠⁠⁠⁠ Here are our instagram accounts: Chicks and Roosters, we are getting active on Insta! Follow us for updates on our podcasts, writing, cards and art. ⁠⁠⁠⁠2 Chit Chat Chicks Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠Leah's Instagram⁠⁠⁠⁠ ⁠⁠⁠⁠Eydie's Instagram⁠⁠⁠⁠ Eydie's Etsy Store: Eydie is a collage artist who has a greeting card company: ⁠⁠⁠⁠⁠Prairie Girl Greetings⁠⁠⁠⁠⁠. Check it out - so many original and fun cards to purchase and pass on!

“AI is not coming for your job. You don't have to fear AI. You have to fear the person who knows how to use AI better than you do.” On today's episode, Adam sits down with William Kammersell, Director of Product Management at Scaled Agile to discuss technology and AI in the workplace and how to use both to enhance productivity and learning. They talk through their own experiences using AI, how the tools are only as powerful as the data they have access to, and their ideas for how AI might factor into the future of SAFe® Studio. Books mentioned in the podcast include: Deep Work by Cal Newport Switch: How to Change Things When Change Is Hard by Chip and Dan Heath Like what you hear? Connect with William on LinkedIn. Explore SAFe courses here.

Lija Hogan is a principal on the Experience Research Strategy team at UserTesting. When she's not helping UserTesting customers understand the wide variety of topic areas they can cover using the platform, she teaches user research methods classes at the University of Michigan - Ann Arbor.    Questions • Could you share with our listeners just a little bit about your journey? • Could you tell our listeners a little bit about what UserTesting is? And what do you do? • A survey was done that your company pioneered with 2000 adults. And I'd like you to just kind of talk to us a little bit about that survey and some of the key findings that came out of that survey that you believe can help organisations to have a better understanding of why AI is so important. •    Where do you see the technology going for 2024? If you were to pick like a single theme that you believe Chat GPT could help an organisation to tap into delivering a better customer experience, what theme would you say they would need to be focusing on if they were going to use Chat GPT as an integration or even any form of AI that your organisation has been exposed to and work with your clients on that you think is critical for 2024 and beyond? • Now, could you also share with our listeners, what's the one online resource, tool, website or app that you absolutely cannot live without in your business? • Could you also share with our listeners maybe one or two books that you've read, could be a book that you read very recently, or even one that you read a very long time ago, but it has had a very big impact on you. • Can you also share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. • Where can listeners find you online? • Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you got derailed, or you got off track, the quote can helps to just to get you back on track.   Highlights Lija's Journey Me: Could you share with our listeners just a little bit about your journey? In your own words, how you got to where you are today from where you're coming from?   Lija shared that it was a very roundabout journey. So, she started with the goal of becoming an academic librarian in Slavic and Eastern European studies. So, most people are very amused when they hear that because it's a very, very focused and targeted discipline that requires a lot of education.  And she started that path, actually, at the University of Michigan in Ann Arbor with a Master's Degree Programme in what she thought was going to be academic librarianship, but got bitten by the Human Computer Interaction bug really early there. And so, that was many years ago now. But that was really kind of the entry point to being focused on the user experience and the customer experience and just making really substantive connections between people to help them to transact together more effectively and efficiently.   About UserTesting Me: Now, you are at UserTesting, that's what we read in your bio. Could you tell our listeners a little bit about what UserTesting is? And what do you do?   Lija stated that that's a great question. So, she tends to think of UserTesting as being an enabling technology. So, essentially, it's a platform that enables their customers to connect with their own customers, their users, their employees, their potential users. And what it does is provide recording mechanisms across mobile and desktop, to enable people to have either self-guided, or live conversations with people who are looking for insights.  And they capture videos and audio and screen share, to really get into the perspectives of people around the world. And so, once you've gathered all the information, the platform also provides you with some strategies around sharing that information with your colleagues. And so, you can share videos, you can share quotes, and all sorts of other data to really understand where the gaps are in your experience, and also just to understand what you can do to optimize and de risk the solutions that you're building.   Survey Key Findings to Help Organizations Better Understand the Importance of AI Me: When you were originally presented to me as a guest for our podcast, a survey was shared with us that your company pioneered with 2000 adults. And I'd like you to just kind of talk to us a little bit about that survey and some of the key findings that came out of that survey that you believe can help organizations to have a better understanding of why AI is so important.   Lija shared that they've actually done a few surveys around AI. And this one, really, some of the significant findings were really around just the fact that people don't understand where AI is manifesting in their lives right now. So, to a certain extent, if you ask them directly, they are answering yes and no without a clear sense for what AI really is.  And she thinks one of the major findings that she had in working through that was just really leaning into the knowledge that AI is manifesting in all our lives in many ways, kind of in the background and behind the scenes. And it's already enabling us to, sometimes make better decisions, have access to more information, enrich the work that we're doing, the conversations that we're having. And that is an important benefit that we're all looking for in artificial intelligence.   Organizations Using Chat GPT to Deliver a Better Customer Experience Me: So, AI exists in many different forms, because it's a broad topic. But I think the one that people most connect with and use is probably Chat GPT. It's been a year since Chat GPT was launched, I can't believe it's a year already. Where do you see the technology going for 2024?  If you were to pick like a single theme that you believe Chat GPT could help an organization to tap into delivering a better customer experience, what theme would you say they would need to be focusing on if they were going to use Chat GPT as an integration or even any form of AI that your organization has been exposed to and work with your clients on that you think is critical for 2024 and beyond?   Lija stated that that's a great question, because she think it's really hard to say that there's a single thing, but there are probably multiple ones that she sees as being really important. The first is, we're still trying to figure out what's in and out of bounds with regard to how people are using large language models. So, she finds the examples that we're seeing coming out of the legal profession, right, or lawyers are asking a Chat GPT to write briefs and the platform is hallucinating and making up case law, which doesn't exist. And that's a problem.  So, we haven't yet caught up with creating guardrails and it's not necessarily about the technology so much as about how we reach practical consensus around what is allowable, given the constraints of the technology as it currently exists. And actually, not just as it currently exists, but with an eye towards the fact is probably going to become a lot more matured much more quickly. So, she thinks that's one.   The second is really a more recent development that she's seeing around DIY, Chat GPT and so essentially, people will be able to essentially create their own version of what a large language model can do given a certain use case that they've got in mind. So, she sees the proliferation of a lot of potential technologies use cases strategies that can be leveraged by people who are both technologically seasoned and who are not, who are learning as they go. And she thinks that will be very interesting.  The other main trend that she sees is the enterprise trying to make artificial intelligence safe for practical applications and business operations. And she says that because even just a few months after the launch of 3.5, back in November of last year, she was talking to UserTesting customers, a lot of their innovation teams were essentially doing tests to essentially say, within the context of our own, say, customers experience or customer support teams, how can we create an experience that is robust and safe and private and secure, and gives us confidence that we can triage some.  So, essentially enrich the in person interactions that we're having with people, but also ensure that we're providing good consistent information to those customers that we might be handling using some of those more automated chatbot style experiences that are powered by artificial intelligence.   App, Website or Tool that Lija Absolutely Can't Live Without in Her Business When asked about online resource that she cannot live without in her business, Lija stated that this probably is going to sound self-serving, but actually, it's UserTesting, believe it or not. UserTesting is really important because it's really a very open platform that lets you have both a highly structured as well as an unstructured conversation with the people that you want to work with or learn more from. And she thinks what's so valuable about it is you can test ideas, you can hear what's top of mind for people. And in this world where we've got access to so much data, just hearing stories brings you back down to earth and makes things very tangible and real and we need that now more than ever.   Books that Have Had the Biggest Impact on Lija When asked about books that have had an impact, Lija shared that one that she thinks has been most powerful and it's because she's an optimist. And she thinks that it really gave her a research based foundation to be able to say, this is why she's an optimist, is a great book by Chip Heath and Dan Heath, they're actually brothers, they're psychologists, called Switch: How to Change Things When Change Is Hard.  And the concept that she found really fascinating is their focus on not just problem solving, but actually finding those bright spots and going after those, like, where are things going right? And how can we essentially create more experience that look like those bright spots? So, she loves that idea because rather than being focused on all the negatives, it's basically saying how can we make whatever it is that we're doing look like the most positive experiences that we're providing? So, the other one, it's a really short book, it's probably less than 100 pages. But she loves it so much, it's called the The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you by Rob Fitzpatrick. And even though it's kind of like a flip book title, what she loves about it is, it's a very approachable set of strategies around having conversations with people when you're trying to figure out what to build and whether or not it's going to work for people.    What Lija is Really Excited About Now! When asked about something that she's really excited about, Lija stated that that is a really great question. Because there's so much, but she's actually, to the point of the books that they were talking about, the biggest area of focus that she has right now is how to listen better to all the partners that she's working with. And so, she's actually spending a lot of time reading books. So, the two that she talked about are two of them, but a number of books that are all about how does she listen better? And sometimes it's about asking better questions, that's what the Mom Test is about.  But sometimes it's actually saying like, “How do I recognize that people are in a special place right now and need to be acknowledged as having been heard?” But then also, how does she change how it is that she shows up in every way, in the writing that she does, in the talking with folks that she does, in the teaching that she does, in all the interactions to help to move things forward. So, she thinks that there are so many great examples that come from working with children, and psychology, and just even business best practice, to really help to listen and to come to consensus, and just make better decisions together. So, that's really given her a lot of joy right now.    Me: Are there any activities that you do with your team that kind of helps to strengthen their listening skills? Is there anything that you would like to share where that is concerned since that's an area that you'll be working on?   Lija shared that she thinks a couple of things. One is she actually thinks it's kind of twofold. One is she's been spending a lot more time doing one on ones that are very unstructured. And that has given her the platform across the team that she works with, the people that she works with to really say, “What's top of mind for you, and let's talk about it.” And sometimes they start talking about their dogs and cats. But a lot of the time, what that conversation changes into is, “I'm working on this, can I get your perspective on it?” or “I'm having this challenge, can we work through it together.”  And it's a great way to just stay close to what's happening in their world and their part of the organization, but then also take what it is that they're sharing, and see how she can help to pull in other people across the organization, other teams, and talk to other leaders in the organization about what they can do to address some of the themes and trends that she's seeing. And so, she thinks spending a little bit more time one on one with people has been probably providing a lot of the value that she's seeing driving those aha moments.    Me: That's brilliant, that kind of reinforces one of the things that Stephen Covey talks about in his book that the most important role of a leader is to grow and develop people. So, the fact that you are actually seeing the results, because of the one on one intervention that you're doing, the time you're investing with each person, and you're seeing it twofold in terms of the benefit with the customers, then it really does prove that that is a strategy that works.    Where Can We Find Lija Online LinkedIn – Lija Hogan   Quote or Saying that During Times of Adversity Lija Uses  When asked about a quote or saying that she tends to revert to, Lija stated that that's a great question. So actually, this is totally nerdy, but there's a quote, it's at the beginning of one of the chapters of this is where it gets nerdy, Children of Dune by Frank Herbert. And so, the Dune series, there's a movie, a remake of a couple of movies that are out right now.   And the quote, and she's not going to remember it exactly, but it's really about fear and pain and kind of letting it wash through you. And understanding that it's there, but also understanding that it doesn't define you and it doesn't have to have long lasting negative implications. And so, it's basically, go with the flow, but in a way that leans into acknowledging that sometimes things are really hard and you just have to live through them and understand that it's hard, and figure out how you're going to come out on the other side. Change, but change in a way that acknowledges what's happened to you.    Me: Thank you so much, Lija, just want to thank you again for coming on our podcast today and sharing a little bit about your organisation and user testing, and all the value and brilliance that you're bringing to the customer experience space. As well as some of the research findings that came out of one of the surveys that you had done recently. And just the impact of AI, specifically Chat GPT even though we spoke about that in the episode and other different forms of AI as well. But just taking time out of your busy schedule and coming on here with us and sharing all of the great insights and experiences that you've had. I do believe our listeners will gain a great amount of value from this episode. So, thank you so much.    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath •     The Mom Test: How to talk to customer & learn if your business is a good idea when everyone is lying to you by Rob Fitzpatrick •     Children of Dune by Frank Herbert   The ABC's of a Fantastic Customer Experience   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

In this follow-up episode of Dreams With Deadlines, host Jenny Herald sits down once again with Kenneth Lewis, Co-Founder of OKR International. Building on their previous discussion about performance management and OKRs, they delve into new territories, shedding light on the nuanced application of OKRs in diverse industries.Key Things Discussed: Failure as a Stepping Stone: Kenneth shares compelling stories from companies that initially struggled with OKR adoption but eventually found success. He emphasizes the importance of learning from failure and approaching OKRs with a change management mindset. OKRs in Non-Tech Environments: The conversation pivots to the challenges and unique approaches required when implementing OKRs in non-tech industries. Kenneth discusses the need for context-specific strategies, balancing innovation with traditional business models, and the aspiration of non-tech companies to adopt progressive practices. Sustainable Use of OKRs: Addressing the potential for OKRs to become just another management fad, Kenneth argues for a more holistic approach. He advocates for integrating OKRs with organizational rituals, focusing on purpose, and recognizing the importance of conversations and feedback alongside goal setting. Show Notes [00:00:06] The Path of Failure to Success in OKR Adoption. Kenneth Lewis shares real-world stories about companies initially struggling with OKR adoption, reflecting on their failures and learning to eventually succeed in incorporating OKRs into their operational rhythm. [00:04:16] Implementing OKRs in Non-Tech Environments. Jenny and Kenneth shift to the challenges and nuances of implementing OKRs in non-tech industries. Kenneth highlights the differences in approach required for knowledge worker-based and labor-intensive non-tech companies. [00:08:09] The Endurance of OKRs and Avoiding the Hype Cycle. Kenneth addresses how OKRs can be sustained beyond the initial hype. Kenneth emphasizes the importance of understanding the intent and principles of OKRs, rather than rigidly sticking to frameworks [00:13:37] OKRs and Organizational Culture. Kenneth and Jenny delve into how OKRs can shape and influence organizational culture. They discuss the importance of adapting OKRs to align with the company's mission, work processes, and performance goals. [00:17:14] Customizing OKRs for Maximum Effectiveness. Jenny and Kenneth explore the customization of OKRs to fit different organizations. Kenneth stresses the need to consider various factors like company size, industry, and culture to effectively implement OKRs. [00:22:07] The Future of OKRs in Business. Jenny and Kenneth discuss the future of OKRs in business. Kenneth shares insights on the potential longevity of OKRs, how they can evolve, and the importance of adapting them to an organization's unique needs and aspirations.n making sense of changes and setting ambitious experiments to close gaps. Relevant links: Masters of Scale Podcast by Reid Hoffman High Output Management by Andy Grove Measure What Matters by John Doerr “Switch: How to Change Things When Change Is Hard” by Chip and Dan Heath Conscious Business by Fred Kofman About the Guest:Kenneth's purpose is to be that eternal flame that ignites passion and performance in others. He is the founder of Atlas Learning, an investor and advisor at Purposetrade, Grassroute, and Docmode, and a consultant with multiple firms. He's also the Co-founder of OKR International, the world's largest OKR training, coaching and consulting company.Follow Our Guest:LinkedIn | Atlas Learning | Purposetrade | Grassroute | Docmode | OKR International Follow Dreams With Deadlines:Host | Company Website | Blog | Instagram | Twitter

Season Premiere: Mary Chase, Vice Provost for Enrollment at Creighton University, kicks off the season from her fortress of solitude (which will make sense when you listen), and shares how growing up on a farm, being a college mom, and leaving the first footsteps of the day on a dewy fairway shape her approach to enrollment leadership.Rapid DescentWalkout songs: You Time by Scotty McCreeryBest recent read: Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results, by Cy WakemanEager to read next: Switch: How to Change Things When Change Is Hard, by Chip and Dan HeathFavorite podcast: The Hank Haney PodcastFavorite thing to make in the kitchen: "For everyone's safety, I don't."What she uses to take and keep notes: iPad.Memorable bit of advice: "It's times maybe when I've lost where I've learned the most. So don't be afraid to lose. And learn from those losses." — John KlockentagerBucket list: Retirement.Theme music arranged by Ryan Anselment.

Welcome to Series 4 - What a treat we have for you here - Thank you Darren!!!We have been asked many times by clients to help them with change management. Whilst it is a well known fact 70%  of change initiatives are not successful and success rates can improve from 30% to 80% if you put an equal focus on the people as well as what you are trying to change,  we knew we had part of the jigsaw …What we had been missing is a change management framework. Welcome to another bit of magic!When Darren was last on the podcast he recommended a book called Switch - this book shares many, many stories of successful change and the 9 elements needed, all summed up by an elephant, a rider and a road. It is super simple, very memorable and pragmatic to implement - just what we love at the Amplified Group. We will be sharing more on this framework on LinkedIn - so please do follow us!Book Recommendation‘Switch: How to Change Things When Change Is Hard' by Chip and Dan HeathWe would love you to follow us on LinkedIn! https://www.linkedin.com/company/amplified-group/

Yuhki Yamashita is Chief Product Officer at Figma. Prior to Figma, he was Head of Design of Uber's New Mobility efforts, and before that a product manager at Google and Microsoft. Adding to his impressive resume, Yuhki also taught introductory computer science at Harvard. In today's episode, we talk about operationalizing quality, the case against OKRs, and how Figma isn't just known for product-led growth, but also for building a community of empowered users. Yuhki also shares why he thinks storytelling is key to being a great product manager, owning the "why," and the potential impact of Adobe's acquisition of Figma.—Find the full transcript here: https://www.lennyspodcast.com/an-inside-look-at-how-figma-builds-product-yuhki-yamashita-cpo-of-figma/#transcript—Thank you to our wonderful sponsors for supporting this podcast:• Notion—One workspace. Every team: https://www.notion.com/lennyspod• Vanta—Automate compliance. Simplify security: https://vanta.com/lenny• Flatfile—A CSV importer that says yes instead of error: mismatch: https://www.flatfile.com/lenny—Where to find Yuhki Yamashita:• Twitter: https://twitter.com/yuhkiyam• LinkedIn: https://www.linkedin.com/in/yuhki/• Website: https://www.figma.com/@yuhki—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—Referenced:• Yuhki's guest post on Lenny's Newsletter: https://www.lennysnewsletter.com/p/how-figma-builds-product• Shishir Mehrotra on Lenny's Podcast: https://podcasts.apple.com/us/podcast/the-rituals-of-great-teams-shishir-mehrotra-of/id1627920305?i=1000576021672• Five Why's template: https://www.figma.com/templates/5-whys-template/• Dylan Field on Twitter: https://twitter.com/zoink• Jeff Holden on Twitter: https://twitter.com/jeffholden• Figma: https://www.figma.com/• Friends of Figma: https://friends.figma.com/• Camille Ricketts on Lenny's Podcast: https://www.lennyspodcast.com/how-notion-leveraged-community-to-build-a-10b-business-camille-ricketts-notion-first-round-capital/• Adobe Illustrator: https://www.adobe.com/products/illustrator/campaign/pricing.html• Adobe Photoshop: https://www.adobe.com/products/photoshop/• Switch: How to Change Things When Change Is Hard: https://www.amazon.com/Switch-Change-Things-When-Hard/dp/0385528752/• The Story of the Stone, or The Dream of the Red Chamber: https://www.amazon.com/Story-Stone-Dream-Chamber-Vol/dp/0140442936• Serial podcast: https://serialpodcast.org/• The Good Nurse on Netflix: https://www.netflix.com/title/81260083• FigJam: https://www.figma.com/figjam/• Asana: https://asana.com/• Slack: https://slack.com/• Notion: https://www.notion.so/• Dropbox Paper: https://www.dropbox.com/paper/start• Figma's Alignment Scale: https://www.figma.com/community/widget/1030848035996871692—In this episode, we cover:(00:00) Yuhki's background(09:05) What Yuhki learned from being on a design team(10:29) Why managing designers is more difficult than managing product teams(12:20) Why storytelling is important for product managers(16:35) How to improve your storytelling skills (18:51) Why PMs need to know the “why” of the product they are managing(22:34) The importance of developing a community and strong customer relationships(26:13) How to use different types of feedback(28:11) Working with Dylan Field(32:44) Testing at Figma and the branching emerging feature(34:54) Why your entire company should be using your product(36:50) The importance of having personal accountability (38:48) Why Yuhki likes to stay out of the way of engineers fixing their own bugs(40:50) Yuhki's thoughts on OKRs and how they are used at Figma(48:40) Figma's interview process(51:45) How Figma's sales team works by creating human connections and empowering designers(54:57) How Figma built community and created organic growth(56:36) Advice for founders (58:57) The potential acquisition by Adobe and the future possibilities for Figma(1:01:42) Closing thoughts (1:03:44) Lightning round—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

There's always time to become a better dad. Your best impact is still right now in this moment; it can be made with your kids no matter how old they are. Men have to know themselves. This process all begins when you're willing to take a look at if you're really being present. Can you see all the parts of yourself and accept them? - Jon Vroman Are You Stressed Out Lately? Take a deep breath with the M21™ wellness guide: a simple yet powerful 21 minute morning system that melts stress and gives you more energy through 6 science-backed practices and breathwork. Click HERE to download for free. Is Your Energy Low? Get more superfoods to improve your energy, digestion, gut health plus also reduce inflammation and blood sugar. Click HERE to try Paleovalley's Apple Cider Vinegar Complex + Save 15% with the code 'JOSH' *Review The WF Podcast & WIN $150 in wellness prizes! *Join The Facebook Group Wellness + Wisdom Episode 487 Jon Vroman is a full-time dad, author of the book, The Front Row Factor, and Founder of Front Row Foundation and Front Row Dads community. He joins us today for the second time after many years to talk about what it means to be a front row dad, the positive impact a community has on men, and why being a dad and a family man is still not considered as valuable as being a businessman. Are you ready to redefine fatherhood and understand the importance of space in relationships? Join Jon and Josh as they talk about the essence of Front Row Dads, the current image of an uncool dad, and how to be a family man with a business.     Front Row Dads Juggling work and family life is complicated, and yet some men are winning at both. If you're a dad who wants to be the absolute best for your family, you should check out FrontRowDads.com/live: December 2-4 in Austin, Texas. It's the first event of its kind – designed specifically for high-performing, hard-charging dads who want to win at home, even more than winning at work. I'll be there, and I hope you can join me!   Use “JOSH” at checkout for 10% off! Hope to see you there!   Listen To Episode 487 As Jon Vroman Uncovers: [1:30] Learning to Understand the Ego Front Row Foundation Jon Vroman The Front Row Factor by Jon Vroman Front Row Dads Live Event - 10% discount “JOSH” 021 Master Your Mindset: Life In The Front Row With Jon Vroman Dumbing down Dad: How media present husbands, fathers as useless What Jon has been up to since he was last on the podcast 7 years ago. Discovering the authentic self and co-creating life with close ones. Rock bottom: The strongest foundation for growth. The difference between a dad and a father. Doing the ego work: Understanding the ego instead of trying to get rid of it. Kelly Flanagan The Ego Castle: How children go from building ego walls to protect themselves to letting the drawbridge down and walking out to be ourselves. Why the ego castle cannot be destroyed, stays with us our entire life, and serves a purpose. [13:00] Jon's Journey to Storytelling Jon talks about using storytelling to get love and attention in the past, and why he uses the truth to tell stories now. How storytelling can be used to fulfill the need to fit in and be loved. How Jon found inspiration in Tony Robbins. Tony Robbins Paul Chek | All is God The 4 questions a shaman would ask his patients: What makes storytelling one of the medicines? [15:38] The Uncool Dad Stereotype How adding the word “dad” to something makes it immediately uncool, and why Jon would like to change that story. The current societal norm of representing fathers. How Jon came with the idea of Front Row Dads. Cutko Knives 194 Rob Dial: Peace, Purpose, & Psychedelics   [24:40] Masculine and Feminine Energies Learning to understand masculine and feminine energy. How to shift between the two gender energies: From the feminine openness to receiving to the masculine drive and achievement. Overcoming shame around dancing at Burning Man: Letting the body express itself freely. Tatyana Vroman Shifting from playing by the rules to wanting to dance with the energies. The reason why Josh renamed Wellness Force to Wellness + Wisdom: Making a shift away from constriction. 369 Josh Trent | Death & Rebirth: Why I'm Saying Goodbye to Wellness Force… Emotional intelligence: Growing up with fathers who wouldn't express their feelings or gratitude.   [30:30] Reforming Fatherhood Why men have to know themselves and accept all parts of themselves. Front Row Retreat The need to control the environment, spouses, or kids to feel safe. Jon shares a story about how he tries to get his needs met by his wife using control. Blind spots: Recognizing that you might now know what you don't know. Surrounding yourself with the right people and community: Why Jon's community appreciates family men with businesses and not businessmen with families. David Packard - HP Jon looking at people's biographies and noticing they are only proud of their achievements, not their family life.   [35:30] Creating Space in Life Front Row Dads' Core Values: 5 Whys (curiosity), Lead Domino (intentional action for impact), Rising Tide (community). The 3 R's of Front Row Dads: First relationships, then resources, then the results, and why the order matters. Exploring the sacredness of creating space in a relationship. The 5 love languages: Why Jon's wife believes space is the 6th love language. How creating distance is beneficial to men, and how Jon applies space at his events to spark conversations. The way Josh has been able to create more space in his life through theta breathwork. Man cave: Why the intention matters. Jon explains how he was overworking at his job and ended up too exhausted to be there for his family, and how creating space in his calendar helped him be more present at home. The Tetris Effect: The Game that Hypnotized the World by Dan Ackerman Switch: How to Change Things When Change Is Hard by Chip and Dan Heath The Tetris effect in real life: How Jon wasn't able to get his work out of his mind when he was at home with his kids.   [46:30] Dancing with Life: Finding Balance in Work, Family, and Marriage How creating space helps Josh be more patient with his son. Matt Sharp - KidStrong Work-life blending: Why Jon tells his kids about his struggles balancing his work and life, and why he compares it to a dance. He tells a story from their vacation where there was a lot of tension between him and his wife, and he completely lost it. Anxious-avoidant dynamic in relationships: Pushing and pulling away. Why it's important to bring personal transformation to the relationship instead of demanding the other person to change. 435 Dr. John Gray | Wellness In Relationships: Testosterone, Estrogen, Semen Retention & Sexual Polarity Rewire Retreat 481 Scott Jackson | Rewire Yourself: How To Create A Life You Love With Freedom From Subconscious Sabotage How Josh tries to stay aware of his wife's trauma that gets triggered in their relationship.   [57:20] What is Real Power? Why FRD members are able to go so deep on the retreats? 438 Justin Donald | Why Wellness Is A Pentagon: The Art of Financial Intelligence & Lifestyle Investing 009 How To Live An Extraordinary Life With Hal Elrod Why Jon's community believes that in order to be a great dad, you have to have your marriage dialed in. How having important conversations changes men's perspective on their marriage and children. Loveable, The Unhiding of Elijah Campbell by Kelly Flanagan Why Kelly Flanagan turned from a speaker to a member of the FRD community. Jon explains how men finally accept the full responsibility for their part, that they are the ones who need to change without pressuring their partners or kids to change. Power vs. Force by David R. Hawkins The meaning of “real power only comes from peace.” How does ego get in the way and the one question that helps Josh take responsibility for himself. Why the vibration in Jon's body changed when they came back from Burning Man. How Jon played with energies to see how others react, and stepped into his “king”: Becoming rooted in his energy without attaching to people's reaction.   [01:05:10] Front Row Dads Live Event Front Row Dads Live Event - discount “JOSH” for 10% off Investing in ourselves to work on ourselves as fathers. What the FRD Live Event in Austin is going to be about: A space for men to express themselves, let others express themselves, and ask big questions. The breathwork and other teachings Josh plans to share at FRD. breathwork.io Why it's not all about learning something new but about remembering something true. Generations of fathers: How Jon's dad never received hugs from his dad, and Jon had to teach him how to hug him the way he needed. What made his dad eventually join FRD despite being in his 70's. Josh's exciting news about him and Carrie expecting their second child. Why Josh thinks Jon is the embodiment of his work, and in what ways Jon is inspired by Josh's hard work on himself.   [01:18:00] The Essence of Front Row Dads & Their Journey of Endless Possibilities Why does anybody could be a father but not anybody could be a dad? How Jon came up with the name Front Row Dads and what the essence of it is: Witnessing and holding space for their children. What makes Jon believe everyone is a possible expression of who we are in our core. John Lee Dumas Dean Karnazes What made Jon commit to an ultramarathon even though he wasn't a big runner, how it changed his life and led him to raise money for his foundation. Trying to earn the right to be a good person: Chasing significance and love through FRD Foundation. What made Jon step out of the board of his own organization.   [01:29:45] Setting on The Healing Journey Jon's healing journey: Why he thinks he has a broken leg in his soul that wouldn't allow him to dance. Why he believed he was a burden to others his whole life. How he accessed the awareness of having subconscious beliefs through plant medicine and what types of psychedelics he has experimented with. What he did to put aside the ego to truly see things with clarity. Why he thinks everyone should be called to do plant medicine, not pushed into it. The one question Josh asks during ceremonies to create space, and why he believes that plant medicine can be dangerous. 462 Ben Greenfield: Should You STOP Using Plant Medicines? Wisdom on Microdosing, The Muscle of Faith + How to Grow Your Spiritual Strength 196 Aubrey Marcus: Owning The Day, Open Relationships, & Skipping Breakfast? Josh Trent with Aubrey Marcus: Becoming Fit For Fatherhood   [01:38:10] Protecting Our Children Why Jon's dad believed being disciplined and providing for his family was his mission in life, and why he thinks Jon is a much better dad than he was. How he protects his own family from being too conservative. 437 Josh Trent | Death & Rebirth: Why I'm Saying Goodbye to Wellness Force… Jon's definition of wellness: The fullest expression of his full authentic self and providing the space for others to be their authentic selves.   Power Quotes From The Show You Don't Know What You Don't Know "There are blind spots I'm sure I have. And I'm aware of them. That's why they are blind spots... It's recognizing that actually, you might not even know what you don't know right now. But if you have faith in community, if you have faith that by putting yourselves around other people that have honorable intentions, like we say be a family man with a business, not a businessman with a family, that is a filter for what type of person we're looking to surround ourselves with." - Jon Vroman   The Strongest Foundation for Growth "I reframed what rock bottom is in my world, and rock bottom is also a foundation. Rock bottom is the strongest foundation for growth." - Jon Vroman   Playing With The Feminine And Masculine Energies "The realization for me lately has been range. It has been expanding my range of possibilities, truly tapping into this. Openness, the feminine energy, this receiving energy… just letting the world give to you, fully receiving, curiosity… I also thrive in the masculine, what I would call this driving energy where I want to be in my car going somewhere, focused, with a direction, achieving… And how fast can I move back and forth between those energies? How can I accept those energies and play with them?" - Jon Vroman   Links From Today's Show  Front Row Dads The Front Row Factor by Jon Vroman Front Row Foundation 021 Master Your Mindset: Life In The Front Row With Jon Vroman Dumbing down Dad: How media present husbands, fathers as useless Kelly Flanagan Tony Robbins Paul Chek | All is God Cutko Knives 194 Rob Dial: Peace, Purpose, & Psychedelics John Rullan Tatyana Vroman 369 Josh Trent | Death & Rebirth: Why I'm Saying Goodbye to Wellness Force… Front Row Retreat David Packard - HP The Tetris Effect: The Game that Hypnotized the World by Dan Ackerman Switch: How to Change Things When Change Is Hard by Chip and Dan Heath Matt Sharp - KidStrong 435 Dr. John Gray | Wellness In Relationships: Testosterone, Estrogen, Semen Retention & Sexual Polarity Rewire Retreat 481 Scott Jackson | Rewire Yourself: How To Create A Life You Love With Freedom From Subconscious Sabotage 438 Justin Donald | Why Wellness Is A Pentagon: The Art of Financial Intelligence & Lifestyle Investing 009 How To Live An Extraordinary Life With Hal Elrod Loveable, The Unhiding of Elijah Campbell by Kelly Flanagan Power vs. Force by David R. Hawkins John Lee Dumas Dean Karnazes 462 Ben Greenfield: Should You STOP Using Plant Medicines? Wisdom on Microdosing, The Muscle of Faith + How to Grow Your Spiritual Strength 196 Aubrey Marcus: Owning The Day, Open Relationships, & Skipping Breakfast? Josh Trent with Aubrey Marcus: Becoming Fit For Fatherhood 437 Josh Trent | Death & Rebirth: Why I'm Saying Goodbye to Wellness Force… Shop the Wellness Force Media Store breathwork.io Paleovalley – Save 15% on your ACV Complex with the code ‘JOSH' Seeking Health - Save 10% with the code 'JOSH' Organifi – Special 20% off to our listeners with the code ‘WELLNESSFORCE' Drink LMNT – Zero Sugar Hydration: Get your free LMNT Sample Pack, you only cover the cost of shipping Feel Free from Botanic Tonics – Save 40% when you use the code ‘WELLNESS40' PLUNGE - Save $150 with the code "WELLNESSFORCE' MitoZen - Save 10% with the code "WELLNESSFORCE" Activation Products - Save 20% with the code "WELLNESSFORCE" Essential Oil Wizardry: Save 10% with the code 'WELLNESSFORCE' Cured Nutrition – Get 15% off of your order when you visit wellnessforce.com/cured + use the code ‘WELLNESSFORCE' M21 Wellness Guide Wellness Force Community Leave Wellness Force a review on iTunes Jon Vroman Instagram Twitter About Jon Vroman Jon Vroman is a family man, motivational speaker, author, philanthropist, personal coach, ultra-marathon runner, and founder of Front Row Foundation and Front Row Dads community. In 2005, he co-founded Front Row Foundation to help create front row moments for people facing life-threatening illnesses. To date, the charity has raised over $1,000,000 and has been instrumental in over 60 life-changing experiences. The same year Jon started Front Row Global, where he travels across the country to speak with college students and corporate teams about how they can move from the back row of life to the front row. The mission is to capture the key ideas individuals need for their personal growth and change through the idea of being a participant, not a spectator. This encourages individuals to step out of their comfort zone and live life to the fullest. In 2017, Jon published The Front Row Factor: Everything You Can Learn About Life From Those Fighting For It, a story about the magic that happens when good business is fully integrated with good work.

Steven Gaffney shares the simple shifts that help you feel more powerful at work. — YOU'LL LEARN — 1) How to easily redirect negativity into productivity2) Three reframes that make problems more manageable3) Two quick hacks to snap you out of a funkSubscribe or visit AwesomeAtYourJob.com/ep814 for clickable versions of the links below.— ABOUT STEVEN — Steven Gaffney is a leading expert on creating Consistently High Achieving Organizations (CHAO)™ including high achieving teams, honest communication, and change leadership. Steven has worked in more than 25 different industry and market segments for over 25 years. He uses cross-discipline solutions and best practices from other industry sectors to bring fresh, innovative and consistently successful approaches to his clients. He works directly with top leaders from Fortune 500 companies, associations, as well as the U.S. government and military; and is also an author, speaker, and trusted advisor.Book: Unconditional Power: A System for Thriving in Any Situation, No Matter How Frustrating, Complex, or UnpredictableWebsite: JustBeHonest.com— RESOURCES MENTIONED IN THE SHOW — Book: Switch: How to Change Things When Change Is Hard by Chip HeathBook: Don't Sweat the Small Stuff . . . and It's All Small Stuff: Simple Ways to Keep the Little Things from Taking Over Your Life (Don't Sweat the Small Stuff Series) by Richard Carlson — THANK YOU SPONSORS! — LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With the new school year starting, are you thinking that now would be a good time to do a habit reset? If this is you, I want to introduce you to the metaphor of the rider, the elephant, and the path and how you can use it to create new habits or improve some of your existing ones. I'm also going to show you how to apply the two-minute rule for your habit reset. From This Episode: The Happiness Hypothesis by Jonathan Haidt Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath Save your seat at the Creative Abundant Leadership Summit Enroll in the Mastering Your Triggers Masterclass Free Resources: Schedule FREE Mini-Coaching Session with Amy Lang Take my FREE Mini-Course: How To Lose Weight For The Last Time Join our private Facebook group, Moxie Club Meetup Get on the Presale List for next coaching group

Why do we say hurtful things to people we love? Why do we make agreements that we can't or don't want to keep? Why do we cheat, even when we are mindful of the consequences? Effy and Jacqueline go on a quest to figure out why we step out of integrity in our relationships with others and ourselves and what we can do to prevent those transgressions by exploring the hot-cold empathy gap coined by George Loewenstein, a psychologist and economist at Carnegie Mellon University. They look to the elephant and the rider analogy from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath to dissect those behaviour we all do and regret afterwards.To find more about Effy Blue and Jacqueline Misla, follow them at @wearecuriousfoxes, @coacheffyblue, and @jacquelinemisla on Instagram.If you have a question that you would like to explore on the show, reach out to us and we may answer your question on one of our upcoming episodes. Leave us a voicemail at 201-870-0063 or email us at listening@wearecuriousfoxes.comFollow us on social media for further resources on this topic:fb.com/WeAreCuriousFoxesinstagram.com/wearecuriousfoxesJoin the conversation: fb.com/groups/CuriousFoxSupport the show

Start off Mental Health Awareness Month the right way with some meaningful reading recommendations! Whether you want professional insight or are interested in everyday coping techniques, these books can help. Check out what we talked about: Books mentioned: "Find Your Fierce: How to Put Social Anxiety in Its Place" by Jacqueline Sperling. "Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience" by Brené Brown with readalike "Switch: How to Change Things When Change Is Hard" by Chip and Dan Heath. "Practicing Mindfulness: 75 Essential Meditations to Reduce Stress, Improve Mental Health, and Find Peace in the Everyday" by Matthew Sockolov with readalike "The Art of Stopping Time: Practical Mindfulness for Busy People" by Pedram Shojai. "Maybe You Should Talk to Someone: A Therapist, Her Therapist, and Our Lives Revealed" by Lori Gottlieb with readalike "Easy Crafts for the Insane: A Mostly Funny Memoir of Mental Illness and Making Things" by Kelly Williams Brown. "A Cure for Darkness: The Story of Depression and How We Treat It" by Alex Riley. "Understanding Teenage Anxiety: A Parent's Guide to Improving Your Teen's Mental Health" by Jennifer Browne with readalike "Under Pressure: Confronting the Epidemic of Stress and Anxiety in Girls" by Lisa Damour. Find helplines through the National Alliance on Mental Illness: https://www.nami.org/NAMI/media/NAMI-Media/Images/FactSheets/2021-Resource-Directory.pdf View the "Happiness Chemicals and How to Hack Them" infographic: https://umpqua.edu/hannas-helpful-hints/2377-happiness-chemicals-and-how-to-hack-them-make-time-for-joy-over-the-break To access complete transcripts for all episodes of Not Your Mother's Library, please visit: oakcreeklibrary.org/podcast Check out books, movies, and other materials through the Milwaukee County Federated Library System: countycat.mcfls.org hoopladigital.com wplc.overdrive.com oakcreeklibrary.org

This week, Dan Neumann is diving deep into the topic of psychological safety, inspired by a couple of articles that got his special attention (references below). Dan is sharing in today's episode the definition of psychological safety, its link to diversity in Teams and innovation, as well as some specific ways to foster psychological safety as the number one prerequisite for a successful Team.   Key Takeaways What is psychological safety? Psychological safety is a shared belief that the members of a team won't be rejected or embarrassed for speaking up with their ideas, questions, or concerns. Bresman and Edmondson present research that supports that diversity on a team is linked to a better outcome. This research explores the bond between diversity and psychological safety, implying that more diverse teams are going to have better ideas and outcomes than teams that are less diverse. From the research, they found that diverse teams tend to be a little lower on performance than more homogeneous teams. They also differentiated from highly diverse teams that had high psychological safety and those that did not have it. This first group outperformed by a meaningful degree both the diverse teams that didn't have psychological safety and also low diversity to homogeneous teams. Meeting with the purpose of finding root causes can feel a lot like blame, and blame is one of the behaviors that destroy psychological safety. Transform meetings into opportunities to share information. Seek information! Don't assume you know. Choose open versus closed-ended questions. In his article, Timothy Clark uses the term dialogic process to explore how Teams harness intellectual friction and navigate their interdepending work. If there is a lack of psychological safety, individuals are going to censor each other or result in self-censoring behavior which prevents a highly collaborative atmosphere in a Team. High psychological safety promotes innovation as a goal while a lack of it produces fear as a response and survival as the goal. Clark frames Agile as a culture implementation, bringing the Agile values into practice. Small and seemingly insignificant acts of disrespect, indifference, and rudeness can push a Team back into withdrawal and personal risk management. Clark also shares four steps to work in a Scrum Team to continue to foster psychological safety. Ways to promote psychological safety at work: Google has identified five dynamics in successful Teams and the number one prerequisite is psychological safety. The second is dependability, in third place are structure and clarity, fourth is the meaning of the work, and lastly, the members of the Team have to fundamentally believe that the work they do matters.   Mentioned in this Episode: “Exploring Psychological Safety and Danger with Ola Tunde” “Agile Doesn't Work Without Psychological Safety,” by Timothy R. Clark “Research: To Excel, Diverse Teams Need Psychological Safety,” Henrik Bresman and Amy C. Edmondson “The five keys to a successful Google team,” by Julia Rozovsky “8 ways to create psychological safety in the workplace,” by Greg Barnett, Ph.D. Switch: How to Change Things When Change Is Hard, by Chip Heath Crucial Conversations: Tools for Talking When Stakes Are High, by Joseph Grenny, Ron McMillan, Al Switzler, and Kerry Patterson Multiple Explanation: A Consider-an-Alternative Strategy for Debiasing Judgments, Edward R. Hirt and Keith D. Markman   Want to Learn More or Get in Touch? Visit the website and catch up with all the episodes on AgileThought.com! Email your thoughts or suggestions to Podcast@AgileThought.com or Tweet @AgileThought using #AgileThoughtPodcast!

Liminality comes from the Latin root limen, which points to a threshold, border or beginning.  And while liminality does imply change, it's more than that. Moving through a liminal space has the power to transform us, provided we recognize the opportunity. So, what does it look like to lead through a liminal time? How can we bring out the best in ourselves and our teams while we find new ways to get work done? Dr. Deb Loftus is the Founder and President at Liminal Solutions, a consulting firm that provides customized solutions for individual leadership development, team effectiveness and organizational improvement. Dr. Loftus has a PhD in Clinical and Personality Psychology from Northwestern University and currently serves as adjunct faculty at her alma mater, teaching leadership courses at the graduate level. On this episode of Workplace Forward, Dr. Loftus joins me to explain the idea of liminal space and explore how liminality is playing out for individuals, teams and organizations through the pandemic. She describes how to turn liminality into opportunity, challenging leaders to bring a spirit of inquiry to the process and be attuned to the bright spots that emerge. Listen in for insight around the hard conversations Dr. Loftus is having with leaders right now and learn how to guide yourself and others through this period of great liminality.  Themes explored in this week's episode: How Dr. Loftus defines liminal space and why it's important The 3 stages of liminality an individual, team or organization moves through as their identity shifts How the concept of liminal space is playing out through the pandemic What leaders recognize about the importance of fostering meaningful connection at work  What questions to ask if you feel trapped in a repeat cycle of falling back into liminal space How to turn liminality into opportunity by identifying the bright spots What's emerging from the hard conversations Dr. Loftus is having with leaders right now Dr. Loftus' insight on the blurred boundaries between work and home life (and what to do about it) How leaders can guide themselves and others through this period of great liminality Resources from this episode:  Learn more about Dr. Loftus' work at liminalsolutions.com Follow Dr. Loftus on LinkedIn at linkedin.com/in/deb-loftus-ph-d-68aa62/  Access Dr. Loftus' LinkedIn article, ‘Leading Through Liminal Space'  Look into ‘Leadership in Liminal Times' in the Harvard Business Review Explore Meg Wheatley's work at margaretwheatley.com   Read Switch: How to Change Things When Change Is Hard by Chip & Dan Heath I would love to hear from you! Have an idea for a podcast or a question you want me to address? Interested in additional support, resources and workshops? Here are all the ways you can interact with me!   Tweet me @TeganTrovato Email tegan@brightarrowcoaching.com Follow me on Facebook @BrightArrowCoaching Follow me on Instagram @TeganTrovato Connect with me on LinkedIn: Tegan Trovato Download free tools and sign up for my newsletter, coaching and workshops at https://www.brightarrowcoaching.com/

Is it possible for the company formerly known as Facebook to be a force for good? There are some bright spots.  NOTE: For a full transcript of the conversation, go to https://tonyloyd.com/emily-dalton-smith If you want to hear bad news about Meta, the company formerly known as Facebook, you don't have to look far. And, there's plenty of bad news to find. If you're interested in reading more about that, just Google the phrase Facebook Papers. But, for me, there's a more interesting question. Can Meta be a force for good? Is it possible? As you know, here at Social Entrepreneur, our motto is “We tell positive stories from underrepresented voices, focused on solutions.” I admire models such as Solutions Journalism, where journalists ask the question, “Who does it better?” And I love appreciative inquiry, where leaders take a strengths-based approach. I would also recommend Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. The point of all of these approaches is, look for the bright spots. Look for what is working and spread that around. If you know my story, you know that I was a corporate executive. I was bothered by big questions that drove me to leave my career and learn about social entrepreneurs. Social entrepreneurs use the power of business to do social good. I believe, if we are going to save humanity, we cannot depend on government agencies and nonprofits to do the work required. Their work is necessary but insufficient. Every business must look at its impact, both positive and negative. We must find the positive effects of our companies and amplify that. Let me be clear. To make the kind of impact needed, companies cannot work around the edges. If ExxonMobil plops a solar panel on top of their headquarters, they cannot declare victory and go home. We have to rethink our business models fundamentally. And positive change requires third-party verification. That's why I'm such a fan of certified B Corporations. In today's interview, Emily Dalton Smith, Vice President of Product Management at Meta, describes how Meta is creating a positive social impact. She talks about Crisis Response, Charitable Giving, Community Help, Health, Mentorship, COVID-19 Information Center, and the Voting Information Center. 

This is Episode 143 of The Changed Physician Podcast where the hosts discuss the phenomenon of the curse of knowledge. Book Recommendation by Dr. Cuccaro: Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath #cognitive bias #physicianwellness #physician #awareness #teaching Learn More About the Community at:

In this episode of Partnering Leadership, Mahan Tavakoli speaks with Minal Bopaiah. Minal is the founder of Brevity & Wit, a strategy and design firm that helps organizations achieve the change they wish to see in the world through a unique approach that combines human-centered design, behavior change science, and the principles of inclusion diversity, equity, and accessibility. Minal Bopaiah discusses her book Equity: How to Design Organizations Where Everyone Thrives and shares frameworks and approaches for leading a more equitable organization.  Some highlights:- Minal Bopaiah on the tie-in between implicit bias and systemic issues faced in tackling inequity.  - How our biases impact algorithms, including those used by human resource departments for recruiting and hiring.  - Minal Bopaiah on the difference between equity and equality.- The role that design thinking can play in greater equity in organizations. - How leaders can redesign systems to ensure greater equity.    Mentioned:- Rajan Patel – Co-founder, CEO at Dent Education- Dan Heath and Chip Heath – Authors, Switch: How to Change Things When Change Is Hard.- Johnnetta Betsch Cole – Author, Racism in American Public Life.- Valarie Kaur – Author, See No Stranger- Karen Armstrong – Author, The Spiral Staircase- Partnering Leadership Podcast Conversation with Howard Ross – Author, Everyday Bias Connect with Minal Bopaiah:Brevity & Wit on InstagramMinal Bopaiah on InstagramBrevity and Wit on TwitterMinal Bopaiah on TwitterMinal Bopaiah on LinkedIn Connect with Mahan Tavakoli:MahanTavakoli.com More information and resources available at the Partnering Leadership Podcast website: PartneringLeadership.com 

How do you handle change? How does your spouse, child, or friend handle change?  Do you use change to grow or allow it to bring you down?  Not everyone handles change the same way but we can all help each other get through it.Please join me on this Thoughtful Thursday episode as I share some ideas on how we can adjust to each change we face and help others around us.Check out these reference articles for this episode and a short one on how our brain reacts to change, as well as a few book references:https://www.linkedin.com/pulse/7-common-reactions-change-how-respond-them-ken-blanchard/https://www.fastcompany.com/3057733/how-your-brain-reacts-to-changeSwitch: How to Change Things When Change Is Hard by Chip and Dan HeathAtomic Habits by James Clear

With over 3 decades of experience at Procter & Gamble in Brand Management and Innovation, Virginie has a broad experience across multiple categories and global to local brand management expertise. Virginie has worked across several of P&G's multi-billion dollar brands, including Pantene, Ariel/Tide, and Pampers, and has extensive international experience having been based in France, UK, Switzerland and the United States throughout her career. Since 2011, Virginie's focus has been on sustainability and corporate citizenship, with a global remit covering all brands and business units, in all regions. Her mission was to embed sustainability into the innovation, brand-building and everyday business practices at P&G. In 2016, she was promoted to Vice President of Global Sustainability, in recognition of the work she has led to make sustainability a core business strategy, an innovation driver and a catalyst for a more resilient organisation. Even though Virginie recommended the creation of this new position, her vision has always been for the role to become obsolete, with sustainability embedded in everything P&G does as second nature. As she puts it: “Innovation and communication will not be conceived without sustainable groundings.” Prior to her current position, Virginie was the Western Europe Franchise Leader for Ariel, one of P&G's largest brands, where she turned Ariel into the leader in sustainability through the launch of the highly successful “Cool Clean/Turn to 30” campaign and the most sustainable laundry product (Excel Gel). Beyond her brand and innovation expertise, she is a certified coach and widely recognised for her vision, change management and leadership development skills. Virginie Joins Sustainable Nation to Discuss: Making sustainability irresistible - change management and motivation P&G's process for prioritizing and developing sustainability goals Getting executive leadership on board with aspirational goals P&G's role in the 50 Liter Home coalition Advice and recommendations for sustainability leaders  Virginie's Final Five Questions Responses What is one piece of advice you would give other sustainability professionals that might help them in their careers? Depending on where they are on their journey, it will be different advice. For the beginners, I would say understand the science so that you can define your strategy based on where you can have the greatest impact. For the most advanced, which have probably exhausted all the programs that they can directly control and do on their own, I would encourage them to go and join others in collaboration and coalition and choose the ones that are committed to action. You have some that are more about think tank- I think here it's about action, and also those who have the greatest scale. What are you most excited about right now in the world of sustainability? It forces you to ask questions that you would not ask in business otherwise. What is the role of your business or your brand in society? That's our program on basis core brand 2030 - that each brand needs to have a commitment which is societal, environmental and social. It forces you to ask you those big questions. It also forces you to ask, how can you do more with less - sustainability as a key driver of innovation. How can you do what was deemed impossible; when you come together to do things like with the 50 Liter Home coalition. It's an amazing catalyst for widening the screen, opening the box, and really big transformations of systems. What is one book you would recommend sustainability professionals read? I would recommend books that are actually not on sustainability but on leadership. It's all about great leadership and leading change. One that I really like, it's called Building the Bridge As You Walk On It, it's from Rob Quinn. And the one I mentioned which is Switch: How to Change Things When Change Is Hard from Dan and Chip Heath. What are some of your favorite resources or tools that really help you in your work? I would mention collaboration organizations that are member based. I would mention two of them because for me personally they have been ones that have been the most enriching and the most actionable as well. One is called Sustainable Brands. It's the leading organization of brands and sustainability to help brands really on the journey of becoming sustainable and now even regenerative in business. The other one is called The World Business Council for Sustainable Development. It's an organization of 200 CEOs who are getting together to tackle the big global challenges, and they're also very inspiring; very bias to action and making a difference. Where can our listeners go to learn more about you and the work that you are leading at Procter and Gamble? Go to our website, we actually just refreshed it. We have added a big section section with our new goals on forestry. There is the website and there is the citizenship report that we issue every year. The latest one is from November of last year. Lots of brand stories and fascinating partnerships that we described there. Follow me on LinkedIn; I share regularly all our best stories.  

This week on the podcast, Dan Neumann is joined by frequent guest of the show, Quincy Jordan, a Director in AgileThought’s Innovate Line of Service.   The last time Quincy was on the show, they spoke about the excursions you take along an Agile journey and what those look like. Today, they’re taking this discussion one step further and exploring how to maintain the work that has been done along an Agile journey.   On the “other side” of an Agile transformation, we want the work that we have done to stick. In this episode, Quincy shares his key tips for maintaining an Agile transformation once it has gotten to a place of sustainability, how to shift from a transformation team to an environment that has Agile Champions, why you should be implementing Communities of Practice, and the role that leaders play in communicating and instilling the practices formed during the transformation.   Key Takeaways What are transformation teams and how do they fit into maintaining the Agile transformation? A transformation team is critical to the health of an Agile transformation Transformation teams are almost like Scrum Masters to the transformation itself Once the thinking has changed and you’ve arrived at the part of the Agile journey where you’re only looking to maintain what you’ve achieved, you don’t necessarily need the transformation team When disbanding the team it is important to have Agile Champions to lead and guide the Communities of Practice (which are key in maintaining the way of thinking around continuously learning [and unlearning] based on the current needs and problems you are looking to solve) Members of the transformation team can join the team of Agile Champions or become Agile Champions for other teams of practices Be cautious in disbanding the transformation team too soon as you may revert to the old way of doing things Have a succession plan for your Agile Champions to maintain the new way of thinking Quincy recommends 3‒4 Agile Champions for a single Community of Practice The role communication plays in Agile transformation maintenance and continuous learning: Communication is beyond critical to maintaining the transformation — especially coming from leadership (Quincy recommends no more than monthly communication from leadership) An important aspect that leadership has to remember is that everyone does not know what they know (gaps in communication occur when leadership assumes that everyone knows what they know) It’s important for the leadership team to reinforce the new way of working and what it needs to look like Reinforce desired behavior by highlighting “bright spots” (i.e. when you see the behavior you want, point it out) Trust and build empathy (when trust is absent, the “ugly truth” of what’s happening in a project gets buried vs. when trust and empathy are present, the whole team works together toward solving the problems that arise) Maintain and bring transparency into the work How to reinforce the ways you deliver and maintain a value-driven perspective: Ideally in the transformation, the organization has adopted a value-driven perspective vs. merely tracking To maintain this, have dedicated teams Shift the mindset of having one specialist for one job to one of building an overall team competence Implement rolling forecasts with quarterly revisiting Maintain the perspective of funding so that you don’t revert to this notion of going to go down to a granular level (i.e. figuring out how much a particular thing is going to cost 12-months down the line between a 2‒5% margin) You want to maintain a way to fund investments and evaluate that funding earlier on (and on a quarterly basis) It is good practice to leverage OKRs to maintain a transformation (because you’re being clear in a simplistic way on what your objectives are and how you’re going to hit them) Closely align your portfolio based on your current dedicated teams and any planned dedicated teams   Mentioned in this Episode: Agile Coaches’ Corner Ep. 129: “Excursions Along the Agile Journey with Quincy Jordan” Switch: How to Change Things When Change Is Hard, by Chip Heath and Dan Heath    Want to Learn More or Get in Touch? Visit the website and catch up with all the episodes on AgileThought.com! Email your thoughts or suggestions to Podcast@AgileThought.com or Tweet @AgileThought using #AgileThoughtPodcast!

Tommy Nguyen is co-founder and COO of StoragePug, a software company helping self-storage facilities rent units through their website. They get to connect self-storage operators to new customers and build loyalty with their existing ones.   He graduated from UTK with a degree in Computer Science, and he’s started two other software companies in Knoxville. The best part of his job is working with super smart, incredibly driven, and ridiculously empathetic humans every day.    On today's Podcast:  00:00 - Dean thanks the sponsors of today’s episode, Willbox  05:30 -  How Tommy get into the self-storage industry 10:48 - About StoragePug 22:27 - Ideal Customer Avatar 28:41 - About the Virtual Conference 32:24 - Dean thanks the sponsors of today’s episode, Janus International Europe 38:25 - Biggest mistakes when building a website 41:06  - About website 46:19 - Dean talks about Bonjoro 51:00 - About testimonial and social proof 56:33 -  A bit of advice from Tommy to Self Storage owners 1:04:54 -  QuickFire Round - Five Questions for Fun 1:13:40 - How to contact Tommy 1:15:13 - Dean takes a moment to thank the final sponsor of today’s episode, StorageBox Marketing   Book Mentioned: Switch: How to Change Things When Change Is Hard - https://www.amazon.com/Switch-Change-Things-When-Hard/dp/0385528752   Links Mentioned: StoragePug Website - https://www.storagepug.com/resources Tommy's Email: tommy@storagepug.com   Thanks to our Sponsors! StorageBox Marketing Website: http://storageboxmarketing.com/ StorageBox Marketing Email: kerry@storageboxmarketing.com StorageBox Marketing Contact: http://storageboxmarketing.com/contact-us/   Janus International Europe Ltd Website: www.janusintl.co.uk Janus International Europe Ltd Email: sales@januseurope.com Janus International Europe Ltd Contact: 020 8744944   Willbox Website: http://willbox.co.uk Willbox Email: selfstorage@willbox.co.uk Willbox Contact: 0800 023 5060   Hacking Self Storage Website: https://hackingselfstorage.co.uk/ Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995

Hey everyone!Been reading an INCREDIBLE book lately. You should definitely check it out.It’s called -> “SWITCH - How to Change Things When Change Is Hard” by Chip Heath and Dan Heath.Basically there is one concept that they talk about over and over again. Imagine your brain is like an elephant, and there is a rider on top, riding the elephant. The Rider = Your Logical Brain, Your “Self-Control”.The Elephant = Your Emotional BrainThe Path = Where the elephant is walking.Now, just think about this scenario for a second. Obviously, the Elephant is a powerful force here.The rider can coax the elephant into doing what it wants, for a while, to a certain degree. “Hey buddy, go over here!” (dangles Elephant food on stick)The path also influences things to a large degree.If the elephant runs up on a giant pool of delicious water, GOOD LUCK trying to stop that elephant from drinking, rider. You get it right?The book talks about how this is EXACTLY how our brain works. I’ll just give you the secret sauce straight from the book okay?In order to change ANYTHING in your life you need to…1) Direct the Rider 2) Motivate the Elephant3) Shape the PathI’ll talk about these 3 in future letters in MUCH more detail, so make sure you are subscribed (it’s free for 30 days anyway)…But today I just want to focus on #2, Motivating the Elephant, because I think it’s one people forget ALL THE TIME.When we think about starting a business, fixing a bad habit, starting a GOOD habit, whatever, we ALWAYS think about the RIDER.At least I do!!!“Kale, just stop being a wuss, get up at 6am and workout!”“Kale, do you want to be rich or not? Film that advertisement right this instant!”That is me, screaming at my Rider to get to work…This, obviously, rarely works. The second that alarm rings at 6am, I silence it.Or, in reality, my emotional self (my “Elephant”) wants nothing more than to stay in bed, so that’s what wins out. NO AMOUNT OF PRODDING BY THE RIDER IS GOING TO CHANGE THAT.What do you have in YOUR life that this reminds you of?Now that you’re thinking of it, here’s how to fix it.Like most things in life, you need to do the OPPOSITE of what you’ve been taught in school or by the “World”.The world will tell you to be analytical, logical, “smart”.What you really need to do is MOTIVATE THAT ELEPHANT. And remember, the elephant is EMOTIONAL. The only way to motivate it is through an EMOTIONAL REACTION.So, yes, you are going to have to get emotional.Guys, I know this can seem hard and “wussy” to you. But here’s a quick hint…ANGER is an emotion….FEELING SICK TO YOUR STOMACH is an emotion….So, I can’t really diagram this out for you because each situation is different, but basically, you need to start FEELING STRONGLY about what you want to do….For example….Want to lose weight? Start really NOTICING how unhealthy people look when they are overweight. Start REALLY feeling how gross and unhealthy YOU would feel if you were in their shoes. Then use that emotion to fuel your elephant.Want to stop procrastinating on your dream? Your business? Start visualizing how bad it felt every time you couldn’t afford something. The embarrassment of your card declining. The FUTURE embarrassment of not being able to get your kids the life they deserve….As you can tell, my mind definitely goes a little DARK when I need to motivate my elephant. That’s just how I’m wired, I played D1 college basketball and nothing gets you going more than those angryish emotions… (if you don’t believe me go watch Michael Jordan’s “Last Dance” documentary on Netflix…)But that’s not how everyone is…You can do this positively as well, and honestly that’s probably a better use of this….Want to treat your wife better? Start scrolling back through your phone of all the memories you’ve had. Start dreaming of your future life and the future versions of your wife… is she happy, fulfilled, living up to her full potential because YOU were her rock? Or is she unhappy, depressed, and wishing she never would have married your sorry ass?Dang, I went negative there again, haha!Idk, take this for what it’s worth, but I REALLY found this concept interesting, and EASY to relate back to in my day to day life.Read that book if you have time, or just start to think of life in terms of the Elephant, Rider, Path concept….I guarantee it will help you make positive changes in your life.Oh, and make sure to tune in later this week (SUBSCRIBE FOR ACCESS) when I talk about SHAPING THE PATH….Sometimes you can CHEAT your way to making the elephant do what you want….Kale Get on the email list at thekaleletter.substack.com

Heard of the book “Switch: How to Change Things When Change Is Hard” (by Chip and Dan Heath) but don’t have time to read it? Get the most important insights from someone who’s applied them in medicine, Dr. Cara Beatty. On this episode, she and Sandy dig into:Challenges between providers and their support staffHow slowing down can lead to more alignmentWhy resistance to change is often due to a lack of clarityA better approach to big complicated problems (vs. assuming a big complicated solution is needed)The mental cost of doing things differentlyThree biggest takeaways from the bookDr. Beatty has been a Physician Executive for over 20 years and is the CMO of Northeast Washington at Providence Health.

01:26 - Rylan’s Superpower: Helping People & Giving Back to Community * “The rising tide lifts all boats.” 03:01 - The Righteous Mind (https://en.wikipedia.org/wiki/The_Righteous_Mind) / Making and Rationalizing Choices * Jonathan Haidt (https://en.wikipedia.org/wiki/Jonathan_Haidt) * Moral Psychology (https://en.wikipedia.org/wiki/Moral_psychology) * The Happiness Hypothesis (https://en.wikipedia.org/wiki/The_Happiness_Hypothesis) (The Elephant Metaphor) * Social Intuitionism (https://en.wikipedia.org/wiki/Social_intuitionism) 09:11 - An Example of a Moral Reaction (CW Beastiality) 10:26 - Humans as Individuals vs Humans as Species / Increasing Group-Level Cohesion * Homo Duplex (https://en.wikipedia.org/wiki/Homo_duplex#:~:text=Homo%20duplex%20is%20a%20view,other%20elements%20generated%20by%20society.) * Transactional Leadership vs Transformational Leadership (https://courses.lumenlearning.com/boundless-management/chapter/types-of-leaders/#:~:text=Transactional%20leadership%20works%20within%20set,and%20is%20more%20future%2Doriented.&text=Transformational%20leadership%20focuses%20on%20motivating,a%20vision%20of%20the%20future.) * T-Groups: Resources for Interpersonal Skill Development (https://www.tgroups.org) 19:43 - Bridging the Gap Politically * Thinking Empathatically * “Addressing the Elephant” * CivilPolitics.org: Educating the Public on Evidence-based methods for improving inter-group civility * How One Man Convinced 200 Ku Klux Klan Members To Give Up Their Robes 27:59 - Looking at Morality * The WEIRD Culture (https://en.wikipedia.org/wiki/Psychology#WEIRD_bias) (western, educated, industrialized, rich and democratic) * 5 Main Foundations * Care vs Harm * Fairness vs Reciprocity * Loyalty vs Betrayal * Authority vs Subversion * Purity/Sanctity vs Degradation * The Omnivore’s Dilemma (https://en.wikipedia.org/wiki/The_Omnivore%27s_Dilemma) * Liberty vs Oppression * YourMorals.Org (https://www.yourmorals.org) 38:55 - Morality Binds and Blinds / Group Cohesion * Haidt: humans are 90 percent chimp and 10 percent bee (https://theindependentwhig.com/haidt-passages/haidt/haidt-humans-are-90-percent-chimp-and-10-percent-bee/) * Sanctitity * Religion for Atheists: A Non-believer's Guide to the Uses of Religion by Alain De Botton (https://www.amazon.com/Religion-Atheists-Non-believers-Guide-Uses/dp/0307476820) 48:37 - Moving Forward / Fixing Divisiveness / Welcoming People w/ Different Viewpoints * Yin and Yang (https://en.wikipedia.org/wiki/Yin_and_yang) * APA Convention Keynote 2016 ft. Jonathan Haidt (https://www.youtube.com/watch?v=vAE-gxKs6gM) * Mani (prophet) (https://en.wikipedia.org/wiki/Mani_(prophet)) / (Manichaeism) (https://en.wikipedia.org/wiki/Manichaeism) * Anti-Intellectualism (https://en.wikipedia.org/wiki/Anti-intellectualism_in_American_Life) Reflections: Damien: The Happiness Hypothesis (The Elephant Metaphor): Reflecting on the elephant. Rylan: Finding a middle ground. “The Perfect Way is only difficult for those who pick and choose; Do not like, do not dislike; all will then be clear. Make a hairbreadth difference, and Heaven and Earth are set apart; If you want the truth to stand clear before you, never be for or against. The struggle between 'for' and 'against' is the mind's worst disease.” ― Jianzhi Sengcan (https://www.goodreads.com/quotes/1012788-the-perfect-way-is-only-difficult-for-those-who-pick) John: The value of conservative viewpoints vs liberal viewpoints. Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath (https://www.amazon.com/Switch-Change-Things-When-Hard/dp/0385528752/ref=sr_1_1?dchild=1&keywords=Switch%3A+How+to+Change+Things+When+Change+Is+Hard&qid=1607383928&sr=8-1) More Resources: The Ezra Klein Show (https://open.spotify.com/show/6NOJ6IkTb2GWMj1RpmtnxP) inter-group civility (http://www.civilpolitics.org) (Large potential list of remedies) Jonathan Haidt: The Coddling of the American Mind (https://www.youtube.com/watch?v=3b3Ob4CK4Xs&fbclid=IwAR0JLkS8tMiGS_TZB86z9i9lpC8ImzKqeLTc0KiiN3krHGV4eDuLTvFd5-E) The Political Compass (https://www.politicalcompass.org/) Jonathan Haidt: The moral roots of liberals and conservatives (https://www.ted.com/talks/jonathan_haidt_the_moral_roots_of_liberals_and_conservatives) (TED Talk) This episode was brought to you by @therubyrep (https://twitter.com/therubyrep) of DevReps, LLC (http://www.devreps.com/). To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode (https://www.patreon.com/greaterthancode) To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps (https://www.paypal.me/devreps). You will also get an invitation to our Slack community this way as well. Special Guest: Rylan Bowers.

Episode 32 - On this episode of The Awakened Feminine, we connect with Mindset Coach and Founder of HBIC Coaching (Head B*tch in Charge Coaching), Tatyana Brown who specialises in helping professional women become leaders and get the promotions they deserve. Tatyana takes women from all walks of life and helps them realise their true She I Am. She does not set expectations with her clients but shows them that 5% of daily actions towards life goals not only promotes achieving tasks they have stored away in their bucket list but allows for a happier life and that is something everyone deserves. ***SPECIAL OFFER - Tatyana is offering 4 lucky listeners who are ready to change but afraid to step forward a FREE coaching session with her! Head over to her Instagram @thehbeeic and send her a DM mentioning either @coachkakilee or The Awakened Feminine podcast to claim. Be quick or you'll miss out! Find out more about Tatyana Website - http://www.redbubble.com/people/hbic-coaching Instagram - https://www.instagram.com/thehbeeic Book recommendations from this episode Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath More about host KaKi Lee Website - https://www.kakilee.com Facebook - https://www.facebook.com/abundancewithkakilee Instagram - https://www.instagram.com/abundancewithkakilee Check out KaKi's Signature Coaching Program - Unlimited Abundance Academy - https://www.kakilee.com/unlimited-abundance-academy Grab KaKi's freebie to Release Your Money Karma - https://www.kakilee.com/money-karma Interested in working with KaKi, book in an Abundance Tea - https://calendly.com/kakilee/abundance-tea

In this episode of Agents Influence podcast, host Jason Cass interviews Jennifer Carroll, the CEO of Veruna. Jennifer talks about how Veruna’s platform has changed the agency management system and how they became the world's number one customer relationship management system. Episode Highlights: Jason introduces Jennifer Carroll. (1:08) Jennifer shares that fear is fun, strong, and temporary. If you want to change to exist in the long term, you need to get motivated for a positive long-term change for something you want. (7:36) Jennifer mentions that she didn’t start off in the insurance industry, she’s a licensed attorney and has been working with tech startups for the last 10 years. (9:41) Jennifer shares that you can't be tone-deaf, you must understand and be where your customers are, to understand their business needs to continue and grow in the right direction. (10:31) Jennifer mentions that her undergraduate degrees were in biology and chemistry, then she went to law school. (11:22) Jennifer mentions that 10 years ago, she was working in a small tech startup that won a contest. (12:05) Jennifer shares that she exclusively worked with tech startups around Austin, for several years, until one of her strategic consulting engagements as a lawyer was with Veruna, and that’s how she met the team and the board. (13:40) Jennifer mentions that they just hired a head of product this year, and he’s been in the B2B software space for many years, he's a nice grounding source for her team, and he’s been driving a lot of change internally on their product and the engineering side. (18:02) Jennifer shares that salesforce is also a platform for non-code development and to understand that there are some interesting possibilities for improving the way they do business, the way they help their team and get things cleaner, and better. (21:20) Jennifer shares that she’s reading a book entitled Switch: How to Change Things When Change Is Hard, by Chip Heath and Dan Heath. (46:36) Key Quotes: “If you want wonderful things to happen in the world, you need to have a positive attitude about it. And so, positivity breeds positivity, and if you want to get people motivated and working on things, then you have to give them something to reach for and work for. It takes a lot longer, and it's a lot slower. But if you want people to change their attitudes and adopt change successfully, they need to be motivated.” - Jennifer Carroll “We're trying to win positively by motivating people to make the world a better place and change for the better, for the future. And that's how we look at things in Veruna.” - Jennifer Carroll “As a leader of your organization, you need to be thinking about how do you get the right data, that's scientifically gathered in your system in a way that's uniform, that you can test against, right? And you have to limit your variables to one testing variable at a time.” - Jennifer Carroll Resources Mentioned: Agency Intelligence AI Mastermind Reach out to Jason Cass Jennifer Carroll LinkedIn Veruna Advertisers: Veruna

Will Siskey, a serial entrepreneur, tells us his story of starting Sparrow Health & Performance right after graduating college and what it was like learning to work and being your own boss at the same time. We also talk about the importance of surrounding yourself with people who are better at your craft than you, a lesson Will learned in high school while playing tennis, and how being your best self – both as a professional and a person – starts with you. He also gives us the down-low on another of his ventures, OptiO2 Labs, and how he’s helping athletes train smarter, recover faster and perform better.   Learn more about Sparrow on the web, Facebook or Instagram and get on the mailing list for OptiO2 Labs’ launch at optio2labs.com or connect with them on Instagram. You can follow Will on Instagram, @willsiskey, and email him at will@sparrowclinic.com.   Additional Content: Watch Will’s story of overcoming alopecia and starting Sparrow Clinic. Learn more about “Switch: How to Change Things When Change Is Hard” at the Heath Brothers’ website.

Many people, investor or not, dream of traveling the world while having the freedom of location independence. And that’s all many of those people will ever do—dream. A great deal of said individuals will choose to not look past the self imposed limitations they have placed for themselves whether it be finance, mindset, or current circumstances.   In the case of our guest, Sarah Weaver, she began her real estate investing career without the intention of ever becoming an investor. Despite her skill and aptitude for the job, Sarah suddenly felt that in order to scale and grow her business as an agent, she had to be tied down to one place. This would be a defining moment for her in life.   Not two weeks after realizing she had been bitten by the travel bug, she began working for a company that allowed her to work remotely. Since then, she has not looked back. She has lived on four different continents and is slowly but surely approaching her 50th country to visit!    As a matter of fact, at the time of this recording, she is halfway across the world in New Zealand managing her units from a van, #vanlife, helping aspiring investors to get started doing what they love, and looking to further grow her portfolio regardless of what curveballs life throws at her. She works for a broker helping to connect real estate agents and investors together, while traveling as a digital nomad.   Some key takeaways from our conversation with Sarah: 1) When renting by the room (House Hacking or traditional investing), you can use a current tenant as a property manager. There’s already trust between you both because they have been renting from you, and they are going to be more pragmatic about choosing new, potential tenants because they are the ones who are going to be living with them. Sarah wouldn’t recommend this for every property and every situation, but if you can play your cards right, there is a great deal of leverage to be had. 2) Have real estate agents and other personnel on the ground as your eyes and ears. As much as you can look at neighborhoods on Google Maps and research crime in a given area, you won’t really know how those areas feel until you are there in person. Neighborhoods can change dramatically (for better or worse) and Google Maps doesn’t update regularly. But what if you can have other, more knowledgeable people do that for you? That’s what your team is there for! Use their professional insight to create winning scenarios. 3) “Buy the damn ticket and at least try it!” For those that want to work/invest remotely, don’t let your fear or discomfort stop you from giving yourself the opportunity to. Don’t sell your car and all your belongings right away, but give yourself a few weeks to try it. AirBNB makes it so easy nowadays to live in a fully furnished unit so there’s really never been a better time to make this dream a reality. If you feel you’re tied down to a desk, ask your boss to give you a trial run working remotely for a month. Just be an amazing employee during that month and go from there! Just like becoming an investor, get pre-approved then take action.  4) Figure out what you want, see what your options are, and pick one. Whether it be traveling, buying a property, or making a career change, there’s nothing more saddening and aggravating to the three of us than seeing someone with a lot of potential waste it through paralysis by analysis. Sometimes, all you really have to do is look at the cards you are dealt with and roll the dice.   If Sarah could go back and talk to her 16 year old self, she’d tell her, “It’s all going to be better than you imagined… the world is going to be so good to you.” An unexpected benefit of real estate investing, Sarah said, was being able to dream bigger than she ever thought possible. A piece of advice Sarah would tell her friends looking to get started in real estate would be to “Buy a house. Get pre approved and just do something. Your first deal is never going to be your best deal… [just] make sure it’s not your worst deal.” Sarah recommends using Wunderlist to help you keep track of tasks within a neat, digital to-do list. She recommends reading Switch: How to Change Things When Change Is Hard, as well as Made to Stick: Why Some Ideas Survive and Others Die by Chip and Dan Heath to help you get your mindset bigger for your business.   If you’d like to get in touch with Sarah, visit: www.addictedtoroi.com or follow her on Instagram @sarahdweaver

Professor David Lebel shares tactics for overcoming the fear of the uncertain and building the courage to speak up. — YOU'LL LEARN — 1) Simple, but powerful ways to ease your anxiety 2) The surprising cost of leaving things unsaid 3) A handy script for when you need to disagree Subscribe or visit AwesomeAtYourJob.com/ep578 for clickable versions of the links below. — ABOUT DAVID — David Lebel is an award-winning teacher and researcher, currently serving as Assistant Professor of Business Administration at the Joseph M. Katz Graduate School of Business at the University of Pittsburgh. Dave has received multiple teaching awards and was the highest rated professor at the Katz school during the 2017-2018 academic year. His research focuses on proactive behaviors at work including voice/speaking up, innovation, and taking initiative. Dave received a BS in Economics, an MS in Management, and a PhD in Organizational Behavior, all from the Wharton School of Business, University of Pennsylvania. Prior to pursuing a PhD, he was a management consultant with Deloitte, providing strategy and operations expertise to public sector clients, and an analyst for a large $15 billion privately held supply chain organization. He lives with his family in Pittsburgh, PA. • David's LinkedIn: David Lebel • David's academic profile: R. David Lebel — RESOURCES MENTIONED IN THE SHOW — • App: Headspace • Researcher: Amy Edmondson • Book: Tempered Radicals: How People Use Difference to Inspire Change at Work by Debra Meyerson • Book: Deep Work: Rules for Focused Success in a Distracted World by Cal Newport • Book: Switch: How to Change Things When Change Is Hard by Chip and Dan Heath — THANK YOU SPONSORS! — • Pitney Bowes. Simplify your shipping while saving money. Get a free 30-day trial and 10-lb shipping scale at pb.com/AWESOMESee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Special Intro: Mike Chen author of A Beginning a the End (2020)   Film at 11: The Wrong Missy (2020)   Book IT: Switch: How to Change Things When Change Is Hard (2010) by Chip and Dan Heath   Scroll with It: Our t-shirt site http://teepublic.toomuchscrolling.com is carrying custom fabric face coverings. Geek Pride Day 2020 is right around the corner (The Glorious 25th of May). Go to http://GeekPrideDay.net for all the #GeekPrideDay details.   Read with us: We are embarking on a daily podcast to discuss the entire canon of Sherlock Holmes. Read along with us follow #TMSSHerlockHolmes   Show Notes: https://bit.ly/tms51920

Vaidas pasakoja apie jo pasikeitimus darbe ir apie naują rolę. Edvinas su Tadu dalinasi apie karjeros laiptelius kurie egzistuoja jų darbovietėse. Kalbame apie programuotojo karjeros galimybes ir pasirinkimus tarp buvimo programuotoju ir buvimo vadovu. Kelios nuorodos iš epizodo: Twitter diskusija apie karjeros naudą nekeičiant darbovietės, paminėta Edvino Vaido skaitoma knyga: Switch: How to Change Things When Change Is Hard

  During this episode of the Coaching Through Stories podcast, host Dr. Eric Bean speaks with Miguel Gallego, President and CEO of Precision Diagnostics. Miguel shares with listeners how he took risks financially and career wise to start his success at Precision Diagnostics. Miguel has the ability to go all in because he has a high level of trust in himself coupled with humility because he is secure enough to admit when he doesn’t know. Miguel shares how his career path shifted from one direction to another after receiving some advice from a mentor. Miguel discusses his perceptions on how companies must shift through periods of growth. This episode will help you think about how companies balance their priorities as they grow and innovate.       Episode Highlights:   Learn how Miguel got started at Precision Diagnostics.  From 2005-2011 Miguel was in a Ph.D. program doing stem cell research. He started doing genetic testing on the side. In his thesis defense, he was told that he had presented a sales pitch. This ultimately encouraged him to shift his perspective.  Miguel shares how he shifted career paths and initially approached sales and business.  They discuss the initial pain points Precision Diagnostics faced.  Miguel offers his perspective on how growing companies need to shift from a builder mindset to an innovation mindset.  When you consistently stress the system it can force innovation.  Hear Miguel’s thoughts on culture and why aiming for a “family feel” may not be helpful.  In athletics, they talk about task cohesion and social cohesion. For performance, social cohesion is not as necessary as task cohesion.  It's still possible to have high levels of support and care while challenging each other to innovate.  Miguel shares how the company’s culture has shifted with changing priorities.  To foster a culture that sees challenges as opportunities, demonstrate your track record of achievement.  Balancing task completion and relationships is a moving target for Miguel.  Learn what happened when Precision Diagnostics adopted the OKR (Objectives and Key Results) approach and how that shift altered team cohesion.  Miguel describes his shift from working in operations to becoming the CEO.  Hear about Precision’s purpose.  Miguel shares his core values: growth and improvement.   Miguel provides recommendations for other CEOs who may feel insulated from feedback.  They discuss recovery, being in the moment, and the satisfaction of deep work.   3 Key Points:    At a certain point, growing companies must shift their mindset from a focus on building to a focus on innovation.   In a culture that prioritizes innovation, social cohesion may not be as essential as task cohesion.   When the focus is on numbers, culture may erode. The balance between social and task cohesion is a moving target.       Resources Mentioned:  Switch: How to Change Things When Change Is Hard by Chip Heath  Miguel Gallego LinkedIn  To learn more about how to become a resilient and adaptable leader please visit https://www.higherechelon.com/     Help us grow by leaving a rating or review on Apple Podcast  To learn more on how you can take your leadership to the next level, check out our service offerings: Resilient and Adaptable Leadership, Executive Coaching, and Change Management.  Follow us on Facebook, Twitter, and LinkedIn   

Everyone of us who dances West Coast Swing had to learn how to do this dance at some point. To get good at the dance, we need to continue to learn and develop new skills. And along the way, we need teachers who impart knowledge and nurture our abilities. Learning and teaching are such an essential part of what we do as dancers, and they can shape both our understanding of the dance and how we do it. To learn more about learning, Eric sat down with Kris Swearingen, Champion-level dancer and middle school English teacher, to talk about how people learn and how to teach. They chatted about Kris's background and experience as an educator. They discussed a framework for understanding how people learn as well as how people differ in their learning abilities. Kris shared how he develops his students in the classroom and how he applies similar techniques to teaching dance. Eric asked Kris what he would like to see from teachers in our West Coast Swing community, and they ended with a conversation about how people can be better students of the dance. Whether you're a student of the dance, a teacher, or just curious about how humans work, this conversation will enlighten and give you a new perspective. footnotesBloom's Taxonomy - Vanderbilt University Center for TeachingMindset: The New Psychology of Success by Carol Dweck (Amazon.com)"Mind Over Matter: Attitude and Mindset" on nakedbasics.com (blog)A Mind for Numbers: How to Excel at Math and Science (Even If You Flunked Algebra) by Barbara Oakley (Amazon.com)The Inner Game of Tennis: The Classic Guide to the Mental Side of Peak Performance by W. Timothy Gallwey (Amazon.com)Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath (Amazon.com)

In this episode of Adventures in DevOps the pane interviews Adam Nowak. Adam is a part of the DevOps team at Netguru. He joins the panel today to share his DevOps transformation story. Adam starts by explaining the title he chose for today’s episode. He also shares his definition of DevOps. Adam explains the age-old story of a misunderstood DevOps team that was overworked and underappreciated. The organization grew but the DevOps team didn’t scale with it, leaving them with piles of tickets and everyone else wondering what was taking so long. The panel commiserates with Adam and shares some of their own similar stories.  Reaching out to others to help solve the problem, Adam found that many DevOps teams had and are experiencing the same problem. He found help from others in the DevOps space and recommended books. His team started by making their work more visible. To do this they streamlined their communication and published documentation.  Next, they made more focused goals. Instead of trying to do everything and never meeting their goals they chose a couple things to work on and focused on that. Another change they made was to diversify their meetings, projects, and initiatives; they brought in people from all the teams to collaborate, making the projects even better.  The panel discusses the importance of empathy in the workplace and in life. Most people are trying their best and probably have a reason for doing the things that they are doing. Instead of treating others as if they are incompetent, talk them and discuss the reasons behind their actions and decisions.  Panelists Nell Shamrell-Harrington Charles Max Wood Guest Adam Nowak Sponsors CacheFly Links How we killed DevOps by creating a dedicated DevOps team | Adam Nowak The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win  Making Work Visible: Exposing Time Theft to Optimize Work & Flow  The Goal: A Process of Ongoing Improvement   The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations  Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs  Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations  Switch: How to Change Things When Change Is Hard  https://www.facebook.com/Adventures-in-DevOps-345350773046268/ Picks Charles Max Wood: Holiday Inn  White Christmas  The MaxCoders Guide To Finding Your Dream Developer Job  Nell Shamrell-Harrington: The Mandalorian Rust in Motion  Adam Nowak: Why We Sleep: Unlocking the Power of Sleep and Dreams Jabra Elite 85h Wireless Noise-Canceling Headphones

In this episode of Adventures in DevOps the pane interviews Adam Nowak. Adam is a part of the DevOps team at Netguru. He joins the panel today to share his DevOps transformation story. Adam starts by explaining the title he chose for today’s episode. He also shares his definition of DevOps. Adam explains the age-old story of a misunderstood DevOps team that was overworked and underappreciated. The organization grew but the DevOps team didn’t scale with it, leaving them with piles of tickets and everyone else wondering what was taking so long. The panel commiserates with Adam and shares some of their own similar stories.  Reaching out to others to help solve the problem, Adam found that many DevOps teams had and are experiencing the same problem. He found help from others in the DevOps space and recommended books. His team started by making their work more visible. To do this they streamlined their communication and published documentation.  Next, they made more focused goals. Instead of trying to do everything and never meeting their goals they chose a couple things to work on and focused on that. Another change they made was to diversify their meetings, projects, and initiatives; they brought in people from all the teams to collaborate, making the projects even better.  The panel discusses the importance of empathy in the workplace and in life. Most people are trying their best and probably have a reason for doing the things that they are doing. Instead of treating others as if they are incompetent, talk them and discuss the reasons behind their actions and decisions.  Panelists Nell Shamrell-Harrington Charles Max Wood Guest Adam Nowak Sponsors CacheFly Links How we killed DevOps by creating a dedicated DevOps team | Adam Nowak The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win  Making Work Visible: Exposing Time Theft to Optimize Work & Flow  The Goal: A Process of Ongoing Improvement   The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations  Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs  Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations  Switch: How to Change Things When Change Is Hard  https://www.facebook.com/Adventures-in-DevOps-345350773046268/ Picks Charles Max Wood: Holiday Inn  White Christmas  The MaxCoders Guide To Finding Your Dream Developer Job  Nell Shamrell-Harrington: The Mandalorian Rust in Motion  Adam Nowak: Why We Sleep: Unlocking the Power of Sleep and Dreams Jabra Elite 85h Wireless Noise-Canceling Headphones

Trust is a key leadership competency. Developing a culture of trust requires trusting self, then trusting others. Show Notes: Generation to Generation: Family Process in Church and Synagogue by Edwin Friedman The Fundamental Attribution Error Switch: How to Change Things When Change Is Hard by Chip and Dan Heath The Moral Molecule: How Trust Works by Paul J. Zak --- Send in a voice message: https://anchor.fm/jack-shitama/message

Bio: Jay Conger is one of the world’s experts on leadership. You will see him quoted in the Wall Street Journal and other business periodicals analyzing people and trends in the executive suite and in the boardroom. He is a senior research scientist at the USC Marshall School Center for Effective Organizations as well as the Henry Kravis Chaired Professor of Leadership Studies at Claremont McKenna College in Los Angeles In his career, Jay has authored over one hundred articles and fifteen books on topics ranging from leadership, organizational change and manager development. He is one of a handful of authors who have published multiple articles in the Harvard Business Review. His most recent book is The High Potential’s Advantage (2018) Jay has taught at the Harvard Business School, INSEAD (France), the London Business School, McGill University, and the University of Southern California and been featured in Business Week, The Economist, The Financial Times, Forbes, Fortune, The LA Times, The New York Times, San Francisco Chronicle, Training, The Wall Street Journal, and Working Woman Links: Book: The High Potential’s Advantage: Get Noticed, Impress Your Bosses, and Become a Top Leader by Jay CongerBook: The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier By Michael Bungay StanierBook: Switch: How to Change Things When Change Is Hard by Chip Heath and Dan HeathJay’s Email Address: jay.conger@cmc.eduFor questions, comments and guest suggestions, contact the host, Andy Storch, at storch@advantageperformance.com

Bio: Jay Conger is one of the world’s experts on leadership. You will see him quoted in the Wall Street Journal and other business periodicals analyzing people and trends in the executive suite and in the boardroom. He is a senior research scientist at the USC Marshall School Center for Effective Organizations as well as the Henry Kravis Chaired Professor of Leadership Studies at Claremont McKenna College in Los Angeles In his career, Jay has authored over one hundred articles and fifteen books on topics ranging from leadership, organizational change and manager development. He is one of a handful of authors who have published multiple articles in the Harvard Business Review. His most recent book is The High Potential’s Advantage (2018) Jay has taught at the Harvard Business School, INSEAD (France), the London Business School, McGill University, and the University of Southern California and been featured in Business Week, The Economist, The Financial Times, Forbes, Fortune, The LA Times, The New York Times, San Francisco Chronicle, Training, The Wall Street Journal, and Working Woman Links: Book: The High Potential’s Advantage: Get Noticed, Impress Your Bosses, and Become a Top Leader by Jay CongerBook: The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier By Michael Bungay StanierBook: Switch: How to Change Things When Change Is Hard by Chip Heath and Dan HeathJay’s Email Address: jay.conger@cmc.eduFor questions, comments and guest suggestions, contact the host, Andy Storch, at storch@advantageperformance.com

This week’s podcast guest is J.P. Nerbun, mentor, writer, coach, and sports consultant. We dive into the difference between transformational coaching and transactional coaching, why labeling an athlete as “uncoachable” is more of a reflection on the coach than the athlete, and why every coach should be intentional about their “non-negotiables.”   JP has coached basketball in Ireland, Lithuania, Tennessee, and Pennsylvania. While in Ireland, JP coached 30 teams in five years! That is a lot of time to learn a lot of lessons in coaching.    Highlights from the Discussion: A discussion on parents wanting transformation, but expecting transactional coaching How did JP develop his coaching style? The importance of coaches asking themself, “What can I do better?” and “What are my blind spots?" A discussion on the “uncoachable” athlete How does JP advise coaches on how to shape behavior? Every coach should have their “non-negotiables”  JP explains why he wrote Calling Up: Discovering Your Journey to Transformational Leadership   In 2017, JP started Thrive On Challenge as a blog, and it grew into a sports consulting business. He has served coaches, athletes, and parents across the world, at every level and in every sport you can name. He is most passionate about walking with coaches on their journeys to becoming better leaders and build a transformational culture. Connect with JP Nurbun Website: https://thriveonchallenge.com/ Twitter: https://twitter.com/JpNerbun LinkedIn: https://www.linkedin.com/in/jpnerbun/  References Mentioned Calling Up: Discovering Your Journey to Transformational Leadership by JP Nurbun Coaching Culture Podcast InSideOut Coaching: How Sports Can Transform Lives by Joe Ehrmann  Switch: How to Change Things When Change Is Hard by Chip and Dan Heath Principles: Life and Work by Ray Dalio Visit us on: Web: https://changingthegameproject.com/ Twitter: https://twitter.com/ctgprojecthq Facebook: https://www.facebook.com/ChangingTheGameProject/ Instagram: https://www.instagram.com/ctgprojecthq/ iTunes: http://bit.ly/wocpodcast Support the Podcast! Become a Podcast Champion! …and get FREE access to ALL of our online courses. We are now offering you the ability to contribute as a Podcast Champion, (https://www.patreon.com/wayofchampions)for as little as a cup of coffee per month (OK its a Venti Mocha), to help us up the ante and provide even better interviews, better sound, and an overall enhanced experience. Plus, as a $10 per month Podcast Super-Champion, you will have access to never before released and bonus material, including: Downloadable transcripts of the podcasts, so you don't have to crash your car trying to take notes! A monthly discussion with John, James, Jerry, and other special guests talking about the previous month's episodes and answering some of the FAQs we received that month A code to get free access to our online course called "Coaching Mastery," usually a $97 course, but yours for free for becoming a patron. Access to an online community of coaches like you who are dedicated listeners of the podcast, and will be able to answer your questions and share their coaching experiences. Thank you for all your support these past two years, and a special big thank you to all of you who become part of our inner circle, our patrons, who will enable us to take our podcast to the next level. https://www.patreon.com/wayofchampions

What is your company’s culture? If you can’t define your company culture, how do you know if it even exists, or if it’s working or not? The truth is, every company has a culture — it just may not be the one that you want. So how can you stop killing your company culture? Tabitha Laser joins me on this episode to explain what it means to have a successful culture.   Tabitha is a coach, consultant, and keynote speaker with 25 years of experience in a variety of industries, including oil and gas, energy, chemical, manufacturing, and government. She is also the author of the newly released book, Organization Culture Killers, which reveals how leaders can build cultures of success.   Not having clear expectations, not being able to communicate, poor leadership — these are the top three culture killers and Tabitha shares why they so often lead to toxic cultures within an organization. Tabitha reveals her tools for communicating more effectively and being better listeners. From what people are doing with their fingers or their feet, paying attention to body language can help you communicate better! We also discuss the three aspects to think about when making any decision within the company: people, public, and performance, and the difference between management and leadership skills. Tune in to find out more about why a culture of ignorance could be hurting your company, and some surprising culture killers you wouldn’t even have imagined.   If you are ready to: get buy-in from key decision-makers on your next big idea be a high-impact, high-value member that ignites change foster a culture of innovation where everyone on your team is bringing innovative ideas that tackle challenges and seize opportunities… Join us on LaunchStreet — gotolaunchstreet.com   Mentioned in This Episode: Tabitha Laser Organization Culture Killers, by T.A. Laser “Lie To Me” TV Series Switch: How to Change Things When Change Is Hard, by Chip Heath and Dan Heath

Knowing who you are and knowing what drives you – that will allow you to be more true to yourself, and it will allow you to have a more authentic leadership journey. – Steve Kent Hi everyone! Welcome to today's show. Our guest for today is Steve Kent, Chief Administrative Officer of the City of Mount Pearl, Newfoundland. Today we talk about: His background in volunteerism and community service, Mentorship, Failing forward, The ever-elusive work-life balance, The importance of authentic and genuine leadership, and a lot more. Click that play button to listen, and don't forget to rate us on iTunes! Find a mentor When I found myself sitting in the council chambers for the first time, of course there's a degree of intimidation that naturally goes with that. But very quickly, some of the senior members of the council took me under their wing and were able to provide advice and feedback and coaching and support. Some of those folks, for years, have remained close advisors and friends. I did a lot of listening than talking in the early days. It's really important to not go in with guns blazing and really get the lay of the land, listen carefully, learn, demonstrate that you are interested in listening and learning, and pick your moments in terms of weighing in on the discussions and debates. That's what set me up for success in local government.   Work-Life Balance I allowed myself to be completely consumed by the work, and it was hard not to be, because I was so passionate about the work we were doing. It consumed me. It affected my relationships, my health, and other aspects of my life – whether it was volunteering or my political life. I was still studying, and that proved to be challenging. That work-life balance thing is something that we'll always struggle with, but I've had some wake-up calls in the early days about the importance of consciously trying to find that balance. When I failed to do so, I got myself in some tough spots. I still struggle with work-life balance, but I've learned along the way. You learn to make better decisions and take more time to reflect, plan, cope and seek support. Staying true to yourself I've spent a lot of time in public life and elected office, there were lots of difficult moments in politics – some I can talk about and some that I swore an oath that I won't talk about. But the times when I got myself in trouble was when I wasn't completely true to myself. The advice I have for any new leader: no matter what situation you're in, don't compromise your principles. Be true to yourself, lead with integrity, lead by example, be honest, be genuine, be authentic, be your own dog. If you are sticking out like a nail, someone will try to hammer you down and it's important that you don't let that happen.   Links and Resources Connect with Steve: LinkedIn Facebook, Twitter steve@stevekent.ca Switch: How to Change Things When Change Is Hard by Chip and Dan Heath Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins Lists Electronic Calendar

Focus on Core Needs: Lara Hogan knows and loves management so she wrote a book about it. This week she joins Paul and guest host Gina Trapani to chat about her new book and about leadership in the workplace. Lara breaks down her framework for managing different types of people and gives tips on how to adapt your management style. She also gives Paul some useful advice on where he should sit in the office and explains why moving desks can be so traumatic.      LINKS: Lara Hogen - Resilient Management  Switch: How to Change Things When Change Is Hard   

On this podcast, Cary Kolat and Matt Dernlan discuss Chapter 11, “Keep the Switch Going” from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. This is the last chapter of Switch. The book has been about how to enact change within an organization or team. Dernlan and Kolat have tied these strategies and ideas into wrestling. Kolat specifically has shown how he utilizes these lessons and tactics in everyday life at Campbell. Kolat says this book has definitely helped him be a better head coach. To make a change you have to start with yourself by walking the walk, and talking the talk.Evolution of the Sport (3:05)Setting the Bar Correctly (5:40)Know When to Hold the Line (9:08)Find the Bright Spots (17:20)Follow Wrestling: https://therudis.com/wrestling-news-m...Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

On this podcast, Cary Kolat and Matt Dernlan discuss Chapter 11, “Keep the Switch Going” from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. This is the last chapter of Switch. The book has been about how to enact change within an organization or team. Dernlan and Kolat have tied these strategies and ideas into wrestling. Kolat specifically has shown how he utilizes these lessons and tactics in everyday life at Campbell. Kolat says this book has definitely helped him be a better head coach. To make a change you have to start with yourself by walking the walk, and talking the talk.Evolution of the Sport (3:05)Setting the Bar Correctly (5:40)Know When to Hold the Line (9:08)Find the Bright Spots (17:20)Follow Wrestling: https://therudis.com/wrestling-news-m...Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Cary Kolat and Matt Dernlan discuss Chapter 10, “Rally the Herd” from the book Switch: How to Change Things When Change Is Hard, by Chip and Dan Heath.Body Language (6:35)Hostile Environment (11:40)Tweak the Message (16:50)Transfers (21:32)Building the Herd (25:53)Follow Wrestling: https://therudis.com/wrestling-news-media/Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Cary Kolat and Matt Dernlan discuss Chapter 10, “Rally the Herd” from the book Switch: How to Change Things When Change Is Hard, by Chip and Dan Heath.Body Language (6:35)Hostile Environment (11:40)Tweak the Message (16:50)Transfers (21:32)Building the Herd (25:53)Follow Wrestling: https://therudis.com/wrestling-news-media/Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Don't Change Habits That Got You HereOn this podcast, Cary Kolat and Matt Dernlan discuss Chapter 9, “Build Habits”, from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. Environment is Crucial (5:10)Action Triggers (12:20)Build Your Reputation (21:30)Autopilot (34:09)Follow Wrestling: https://therudis.com/wrestling-news-m...Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Don't Change Habits That Got You HereOn this podcast, Cary Kolat and Matt Dernlan discuss Chapter 9, “Build Habits”, from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. Environment is Crucial (5:10)Action Triggers (12:20)Build Your Reputation (21:30)Autopilot (34:09)Follow Wrestling: https://therudis.com/wrestling-news-m...Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Cary Kolat and Matt Dernlan discuss Chapter 7 “Grow Your People”, from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. Growth Mindset (0:00)Initiate the Change (4:26)Changing Perspectives (8:36)Successful Teams (16:00)Generating Buy-in (21:22)Prove Your Worth (27:10)Creating a Culture (32:40)Follow Wrestling: https://therudis.com/wrestling-news-media/Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Cary Kolat and Matt Dernlan discuss Chapter 7 “Grow Your People”, from the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. Growth Mindset (0:00)Initiate the Change (4:26)Changing Perspectives (8:36)Successful Teams (16:00)Generating Buy-in (21:22)Prove Your Worth (27:10)Creating a Culture (32:40)Follow Wrestling: https://therudis.com/wrestling-news-media/Stay connected with RUDIS:Website: https://therudis.com/Instagram: https://www.instagram.com/the_rudis/Twitter: https://twitter.com/the_rudisFacebook: https://www.facebook.com/rudiswrestling/The Way: A RUDIS Wrestling Podcast: https://therudis.com/wrestling-news-m...Subscribe to the RUDIS newsletter here: https://therudis.com/my-account/

Appreciate Your ExperiencesCary Kolat and Matt Dernlan discuss Chapter 5 of the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. The chapter is about using positive emotion to create change. Dernlan has found this book extremely helpful and relatable. Kolat asks if Dernlan was able to enjoy his business trip overseas. When Kolat competed he was focused on competition and didn't take the time to appreciate the cultures he was traveling to. Relating to this, Dernlan talks about learning to appreciate your surroundings even if your main focus is business or competition.Emotion Drives ChangesOur lives are defined by our memories. Everything we do, including laughing at jokes, cooking dinner, or calling a friend relies on our prior knowledge of similar events. Kolat speaks on memories and how positive emotions can drive change. When reviewing film with an athlete Kolat prefers to watch matches where the athlete won. The thought process is that by appealing to the positive emotion associated with that memory, that action will lock in change. Most wrestlers are very tough on themselves. They are constantly trying to improve by remembering the mistakes they've made and want to prevent. Dernlan talks about how important it is to point out the actions the wrestler does successfully. The wrestler might be minimizing or taking those successes for granted.Success Cements HabitsKolat uses the example of a youth wrestler who gains success because they are either stronger or more aggressive than the other kids. Sometimes a young wrestler wins matches with bad technique and is then celebrated by family and friends. Then when that young wrestler gets to the next level and pure aggression doesn’t work, it's really difficult for a coach to retrain them the right way. That past positive emotion reinforced a lot of poor habits that will later need correcting.Feeling the VisionIn order to grow a program and rationalize why money should be spent you have to use statistics and analytics to support your task. When you're trying to appeal to athletes, you can speak stats to them all day long but what will actually create change is making them feel it and see it. An example of emotion moving a large group of people simultaneously is when someone gets a pin in a big match. The entire bench stands up, the crowd stands up to cheer and it's all driven by the emotion of what just happened.Managing Down Time Before an EventOne important thing Dernlan states is you also have to be mindful of your emotional balance. You can't burn yourself out but you can't be timid either. You have to find that emotional center that drives success. Kolat agrees about not letting excitement or anxiety drain your energy for the match. For an athlete that hasn't been in a situation like the day before the NCAA tournament, it's important for the coach to structure the athlete’s day. One really helpful thing Coach Pat Santoro told Kolat was not to panic when you discover that he wouldn’t be able to sleep. If you're laying down your body is resting and the other guy is going through the same thing. This put Kolat's mind at ease to not allow the fact that it's hard to sleep before a big event to cause panic or doubt.Perfect TimingFrom high schoolers heading to states to college athletes heading to NCAA Tournament, the biggest emotional moments in wrestling are coming up in the next 6 weeks. A book like Switch and a podcast like The Way can help guide coaches and athletes on how to properly and effectively navigate these times. Next week Dernlan and Kolat will tackle Chapter 6 of Switch, Shrink the Change.

Appreciate Your ExperiencesCary Kolat and Matt Dernlan discuss Chapter 5 of the book Switch: How to Change Things When Change Is Hard by Chip and Dan Heath. The chapter is about using positive emotion to create change. Dernlan has found this book extremely helpful and relatable. Kolat asks if Dernlan was able to enjoy his business trip overseas. When Kolat competed he was focused on competition and didn't take the time to appreciate the cultures he was traveling to. Relating to this, Dernlan talks about learning to appreciate your surroundings even if your main focus is business or competition.Emotion Drives ChangesOur lives are defined by our memories. Everything we do, including laughing at jokes, cooking dinner, or calling a friend relies on our prior knowledge of similar events. Kolat speaks on memories and how positive emotions can drive change. When reviewing film with an athlete Kolat prefers to watch matches where the athlete won. The thought process is that by appealing to the positive emotion associated with that memory, that action will lock in change. Most wrestlers are very tough on themselves. They are constantly trying to improve by remembering the mistakes they've made and want to prevent. Dernlan talks about how important it is to point out the actions the wrestler does successfully. The wrestler might be minimizing or taking those successes for granted.Success Cements HabitsKolat uses the example of a youth wrestler who gains success because they are either stronger or more aggressive than the other kids. Sometimes a young wrestler wins matches with bad technique and is then celebrated by family and friends. Then when that young wrestler gets to the next level and pure aggression doesn’t work, it's really difficult for a coach to retrain them the right way. That past positive emotion reinforced a lot of poor habits that will later need correcting.Feeling the VisionIn order to grow a program and rationalize why money should be spent you have to use statistics and analytics to support your task. When you're trying to appeal to athletes, you can speak stats to them all day long but what will actually create change is making them feel it and see it. An example of emotion moving a large group of people simultaneously is when someone gets a pin in a big match. The entire bench stands up, the crowd stands up to cheer and it's all driven by the emotion of what just happened.Managing Down Time Before an EventOne important thing Dernlan states is you also have to be mindful of your emotional balance. You can't burn yourself out but you can't be timid either. You have to find that emotional center that drives success. Kolat agrees about not letting excitement or anxiety drain your energy for the match. For an athlete that hasn't been in a situation like the day before the NCAA tournament, it's important for the coach to structure the athlete’s day. One really helpful thing Coach Pat Santoro told Kolat was not to panic when you discover that he wouldn’t be able to sleep. If you're laying down your body is resting and the other guy is going through the same thing. This put Kolat's mind at ease to not allow the fact that it's hard to sleep before a big event to cause panic or doubt.Perfect TimingFrom high schoolers heading to states to college athletes heading to NCAA Tournament, the biggest emotional moments in wrestling are coming up in the next 6 weeks. A book like Switch and a podcast like The Way can help guide coaches and athletes on how to properly and effectively navigate these times. Next week Dernlan and Kolat will tackle Chapter 6 of Switch, Shrink the Change.

Switch: How to Change Things When Change Is Hard is a bestselling book by brothers Chip and Dan Heath, published in 2010. Whether you’re a health and fitness professional, just starting out in fitness, a recreational athlete, a superhero ­in­training, or anything in between, you’ll get something out of this book. It outlines a framework for successfully making – and sticking to – changes in your life, which you can apply to nutrition, fitness, and other health habits.

Watch the video of this podcast here. Profit First: A Lesson Learned The recording above is a lengthy one, but I’ll try to do it justice by summarizing the essential bits for you here. Be sure to watch it in full as Mike not only digs into his history as an entrepreneur but also tells the story of what motivated him to begin writing books about profit. I suspect many of you will have experienced similar lessons of your own at some point. Mike’s Story Money matters a great deal in the grand scheme of success… so why do many business owners handle it so poorly? Take Mike, for example. Over the course of his career as an entrepreneur, he owned and sold over a dozen businesses. His first two sales netted him a good profit, but he let his arrogance and ignorance dictate his next moves… which ultimately led to his downfall. “I thought I was god’s gift to entrepreneurship and became a dick.” As a result, he lost everything after 10 new businesses he hastily launched as an Angel investor all collapsed. How Insomnia Inspired a New Start After informing his family that he’d lost everything, he sank into a dark period where depression, drinking and insomnia became a part of his daily routine. But it was a late-night fitness program on a local public broadcasting station that inspired a major turnaround. As he listened to the fitness guru talk about how to develop a strategy that works, he realized how similar physical fitness and fiscal fitness are. Unlike what we’re often taught about having to make major shifts in order to see any gains, this fitness guru spouted a whole new mindset and approach entirely: A monumental shift will only hamper progress. It’s small consecutive steps that ultimately lead to better outcomes. During our chat, Mike referenced Switch: How to Change Things When Change Is Hard, a book written by Chip and Dan Heath. In it, they explain how one experiment proved that lowering the bar can actually help people reach their goals as opposed to keeping the bar unrealistically and unattainably high. With 83% of businesses failing to achieve profitability, Mike similarly works on helping entrepreneurs to readjust their mindset in order to turn that around. A Profit First Formula Mike tells us that the main reason why businesses fail is that entrepreneurs don’t prioritize profitability. This is the formula many business owners use to assess their fiscal health: Sales - Expenses = Profit But this leaves them focused on how much money they’re spending. How much sales outreach to do. How much time to commit to marketing. How many shiny new software subscriptions to buy. Without a laser-trained focus on profit--which some will leave until the end of the year to review--it’s easy to lose sight of the health of one’s business. This is why the formula needs to be: Sales - Profit = Expenses If you’re willing to put your profits first, you’ll also be more willing to commit to actions that make them change for the better. The 5 Foundational Accounts a Profit First Business Needs Mike suggests that entrepreneurs break their company’s finances into five foundational accounts: Income: This is the revenue your business generates. You are never to “eat” directly from this account. Always dole out the correct percentages to the accounts below--and in the order in which they appear. You’ll then draw from them for those express purposes. Profit: This is the percentage of the money you set aside as a “reward” for taking the risk to launch and successfully manage your business. Never use this to pay for your personal expenses. Owner’s comp: This is the percentage of the money you pay yourself as a salary. It is what will fund your lifestyle, so calculate this correctly. Tax: Everyone owes money to the government at some point in the year. Create a dedicated account where you set aside the correct percentage. And keep it safe! OpEx: You may not have many operating expenses as a WordPress consultant, but they still must factor into the equation. Allocate a percentage of your income that should go to this. Wrap-Up Why does any of this matter? If you have enough in your bank account to cover your living expenses and take the occasional vacation, doesn’t that make your business profitable? Here’s the truth: you might be able to get by with that mentality, but it won’t be enough. As Mike said: “We feel that we need to be struggling.” But that’s erroneous thinking on our part. Customers want to work with stable businesses that will be around for the long haul. If you’re not taking care of your fiscal health and sustaining high levels of profitability (and not just eking by), how can you expect to take care of anyone else? For those of you who aren’t sure you have what it takes to run a profit first business, take a look at Profit First Professionals. Mike and his team of accountants, bookkeepers and coaches guide business owners like yourselves towards healthier profitability. And even if you decide you don’t need a trainer, I would implore you to pick up a copy of his book. I’ve used it in my own mission to improve WP Elevation (as well as myself) and believe the lessons contained within it are invaluable.

Marketing Mary. Developer Dave. Consultant Carol... We've all built "buyer personas", but can we truly say that we understand our customers? Claire Suellentrop of userlist.io and Forget The Funnel is super passionate about this topic, so I caught up with her to explore the world of customer research and uncover how marketers can better understand their customers. In this episode we hear about: - what it really means to be customer-centric - how you should go about building buyer personas - the jobs-to-be-done framework and how marketers can use it to conduct customer research - questions to ask in customer interviews - how to apply your findings in your marketing Links: User List >> https://userlist.io/ Forget The Funnel >> https://forgetthefunnel.com/ Claire's JTBD Interview template >> https://docs.google.com/document/d/183PzYjQi2vsIRlPMUrtzRwZF1VdnZWNDAZsrJ4MRT4Q/edit When Coffee & Kale Compete >> http://www.whencoffeeandkalecompete.com/ Alan Klement's post on Copy Hackers about jobs to be done >> https://copyhackers.com/2014/11/jobs-to-be-done-copywriting/ Switch: How to Change Things When Change Is Hard >> https://www.goodreads.com/book/show/6570502-switch Claire's recommended resources >> https://sixteenventures.com/ https://copyhackers.com/ http://www.valgeisler.com/blog/ Follow Claire on Twitter >> https://twitter.com/ClaireSuellen --- Advance B2B >> www.advanceb2b.com Follow The Growth Hub on Twitter >> twitter.com/SaaSGrowthHub Follow Edward on Twitter >> twitter.com/NordicEdward

Does a majority of your new business come from referrals? Do you often wish you had a bit more control over when and where your next client will come from? Then today's show is for you. My guest, Patrick Ewers, is Silicon Valley’s top relationship management expert. Patrick and his team at Mind Maven train business leaders to reach their full potential by ensuring they hear about more of the right opportunities. Startup founders hire him to uncover venture funds or their next big hire. You and I can use his actionable insights generate more of the opportunities we want in our business. (Hint: More referrals!) Patrick's opportunity finding tactics are simple, effective and easy to implement. In this episode we cover: The 5 best emails to send when you don't know what to say. How to make sure every interaction you have with your network is meaningful, relevant and valuable. Why it's important to walk into every meeting knowing how you might help. The massive benefits that come from creating positive mico-experiences. The 'one email a day habit' that will generate more breakthrough opportunities. How timing and mindshare lead to opportunities. (But you can only control mindshare, that is, the ability of people to think of you when an opportunity arises.) Quotables: "The quality of your life is directly proportional to the quality of your relationships." "If you want to make a friend ask a favor." - Benjamin Franklin "Don't ask people if they need help. Offer help when you see opportunities." "Professional challenges change every 6 months. Passions never die." "Making introductions is easy to suggest but hard to implement." "Positive Alacrity is the skill of creating micro-experiences that cause an emotional uplifting in others." "We get the best opportunities from people we know and trust. That's just a fact in my view." "Referrals are a process. The better we understand that process the better we can manipulate it." "Never, ever say, "How can I help you?" It's the worst thing you can do for a relationship." "Change is a skill. You need to invest in improving it if you want to reach your full potential." The Forgetting Curve Img Source: Mindmaven Links and resources mention: Switch: How to Change Things When Change Is Hard by Chip and Dan Heath Patrick's Bonus Resources: mindmaven.com/able Contactually (affiliate link) – Strengthen your professional relationships and grow your business by following up with the right people at the right time. Accompany - Networking tool that helps you become the first to know and the first to respond to relevant people in your network. Connect with Zack and Patrick: Patrick's Twitter: @patrickewers Patrick's LinkedIn: /in/Patrick Zack's Twitter: @zwsexton Zack's LinkedIn: /in/ZacharySexton Leave iTunes Review: zacharysexton.com/review Subscribe to the podcast on iTunes, Stitcher, Overcast, PocketCast or your favorite podcast player. It’s easy, you’ll get new episodes automatically, and it also helps the show gain exposure. The shownotes (and Contactually tour mentioned in the outro) can be found at zacharysexton.com/51

A team building event can give you a chance to get to know your team better. You can find out teammates strengths and weaknesses and develop better relationships. What does a great team building activity look like? What are the elements that make a great team building experience? If you are curious to know how to create a great team building experience then look no further! This week, we will give you our best ideas! This is your one-stop for everything you need to know about creating an epic team building event! In this #EventIcons episode, we have two ICONIC guests Sydney Wolf (metroConnections) & Roger Haskett (Engagement Unlimited). They will be discussing their best tips for creating team building events. They’ll be answering all of your questions and sharing their secret tips for developing team events and much more! So listen up! We want to help keep you up-to-date with the latest and greatest! Below, in our Epic Resources section, we link the awesome insider favorites that were mentioned in this episode! You WANT to check these out! What has been your favorite episode so far? Comment below and let us know! You’re watching this recording of our episode here on our blog, but wouldn’t you rather watch live, ask your own questions, and participate in person? Subscribe now to watch live! (We’ll remind you of upcoming episodes.) We would love for you to join us LIVE and bring your questions for our icons. We do this for you! How To Subscribe: Click here to watch the show live and get email notifications of new episodes. Subscribe via iTunes: Video & Audio or Audio Only Click here to subscribe via RSS (non-iTunes feed): Video & Audio or Audio Only Follow our iconic guests on Twitter: Sydney Wolf of metroConnections (@sydneywolf) Roger Haskett of Engagement Unlimited (@rogerhaskett) Alex Plaxen of Little Bird Told Media (@APlaxen) Check out the epic resources mentioned in this episode: Engagement Unlimited metroConnections Infographic: The Fascinating Neuroscience Behind Engagement INFOGRAPHIC: The Active Participatory Model metroConnections Team Building metroConnections Team Building Webinar The Essential Elements of Facilitation by Simon Priest & Michael A. Gass(Book) Sapiens: A Brief History of Humankind by Yuval Noah Harari(Book) Switch: How to Change Things When Change Is Hard by Chip Heath(Book) The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor(Book)

A team building event can give you a chance to get to know your team better. You can find out teammates strengths and weaknesses and develop better relationships. What does a great team building activity look like? What are the elements that make a great team building experience? If you are curious to know how to create a great team building experience then look no further! This week, we will give you our best ideas! This is your one-stop for everything you need to know about creating an epic team building event! In this #EventIcons episode, we have two ICONIC guests Sydney Wolf (metroConnections) & Roger Haskett (Engagement Unlimited). They will be discussing their best tips for creating team building events. They’ll be answering all of your questions and sharing their secret tips for developing team events and much more! So listen up! We want to help keep you up-to-date with the latest and greatest! Below, in our Epic Resources section, we link the awesome insider favorites that were mentioned in this episode! You WANT to check these out! What has been your favorite episode so far? Comment below and let us know! You’re watching this recording of our episode here on our blog, but wouldn’t you rather watch live, ask your own questions, and participate in person? Subscribe now to watch live! (We’ll remind you of upcoming episodes.) We would love for you to join us LIVE and bring your questions for our icons. We do this for you! How To Subscribe: Click here to watch the show live and get email notifications of new episodes. Subscribe via iTunes: Video & Audio or Audio Only Click here to subscribe via RSS (non-iTunes feed): Video & Audio or Audio Only Follow our iconic guests on Twitter: Sydney Wolf of metroConnections (@sydneywolf) Roger Haskett of Engagement Unlimited (@rogerhaskett) Alex Plaxen of Little Bird Told Media (@APlaxen) Check out the epic resources mentioned in this episode: Engagement Unlimited metroConnections Infographic: The Fascinating Neuroscience Behind Engagement INFOGRAPHIC: The Active Participatory Model metroConnections Team Building metroConnections Team Building Webinar The Essential Elements of Facilitation by Simon Priest & Michael A. Gass(Book) Sapiens: A Brief History of Humankind by Yuval Noah Harari(Book) Switch: How to Change Things When Change Is Hard by Chip Heath(Book) The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work by Shawn Achor(Book)

Steven Van Cohen’s entrepreneurial journey started in 2011 when he turned a $3,000 investment into a $3 million global consulting company. He recently launched his second company, 21Mil, an online platform built to develop millennial professionals. 21Mil is the first ever micro-learning platform built to help young professionals succeed in the workplace.   Quotes To Remember: “Sometimes, we lose sight of taking a step back and really learning from the older people in the organization and filling in the blanks when and where we can.” “Learn from others.” “If you know what you are talking about and you have something to back it up, then people are definitely going to give you the time and day.” “Millennials do a good job of leveraging the technology and resources that they have access to in order to get things done.” “Our generation is the most education generation in the history.” “It’s inevitable that organizations need to start changing the way they do business.” “The biggest opportunity that led to this success is timing.” “In order to be successful, you need to align your skills and your passions.”   What You’ll Learn: Why age is just a number and not a limitation when you are in a business What are the advantages of being a millenial and how to harness those strengths How non-millenials get better at working with millennials How to achieve success as a millennial entrepreneur   Key Links From The Show: Steven’s Site Steven’s LinkedIn Steven’s Email   Recommended Books: The Progress Principle by Teresa Amabile and Steven Kramer Built to Change by Christopher G. Worley and Edward E. Lawler III The Power of Habit by Charles Duhigg Originals: How Non-Conformists Move the World by Adam Grant Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath Support Breakthrough Success On Patreon Please consider supporting Breakthrough Success on Patreon. I publish five episodes per week which I carefully prepare for, and I choose to not run ads in my podcast to enhance the listener experience. I offer my patrons various perks, and even a donation as small as $1/mo would make a big difference for growing and maintaining Breakthrough Success. You can support Breakthrough Success by going here.

Productivity Book Group [ http://productivitybookgroup.org ] discussed Switch: How to Change Things When Change Is Hard [ http://amzn.to/1P3mbA6 ] by Chip Heath and Dan Heath (authors of Made to Stick: Why Some Ideas Survive […]

Jennifer Lanzetti: Survivor contestant and virtual construction business owner Click here to join The Construction Leading Edge Nation In this episode of The Construction Leading Edge podcast I interview Jennifer Lanzetti, Survivor Season 32 contestant (that's right...the TV show), virtual construction business owner and survivor of some real life adversity.  Here are some of the topics we cover: Was the "all girl alliance" she tried on Survivor a mistake? The business lessons she learned from being on Survivor. Did she learn any lessons in leadership from being on the show? The personal adversity she faced long before she was on a reality show, and how that adversity has shaped her. What NOT to do when you are in a crisis.  (Hint: Avoid anything that provides INSTANT relief.) Jennifer's career path, what led her to start her own business two years ago. The connection between the economic crash of 2008 and Building Information Modeling (BIM.) The internal and external resistance she faced when starting her business. The benefits of being direct and how that shows up in her business and life. Jennifer's daily routines.  Lots of other goodness.... Resources mentioned in this episode : Dr. Wayne Dyer's Blog War of Art: Break Through the Blocks and Win Your Inner Battles by Steven Pressfield Switch: How to Change Things When Change Is Hard by Chip Heath The Go Giver: A Little Story About a Powerful Business Idea by Bob Burg Drive: The Surprising Truth About What Motivates Us by Daniel Pink How to connect with Jennifer: Her company website - www.cn3dconstruction.com Email - jennifer(at)cn3dconstruction.com Facebook LinkedIn Twitter

I'm in Las Vegas this week, speaking to leaders from hundreds of companies from around the world. Las Vegas is certainly an intriguing place on many levels. It's an economy that thrives on tourism and in order to keep those tourists happy and coming back, organizations out here need reliable, skilled, engaged workers. The truth is, the need for engaged, motivated employees isn't just a Las Vegas issue. I've long felt that the most dangerous employee was not the one who has left the company. It's the one who has left the company but they haven't left the company! It's the people who are just checking in and checking out, day after day, taking up space and leaving a huge amount of productivity on the table. Whether you lead a team of software developers, salespeople, accountants, or doctors, much of our organizational success comes down to how engaged and motivated our front line employees truly are. I'm staying at a very nice, well-known hotel in Vegas. To be honest, I'm not impressed with the front line service. And you know what? I intersect with enough companies to recognize this isn't just an issue at Caesar's Palace. Chances are your organization could use some insights on how to further engage your employees as well. In recent years I've enjoyed following the employee engagement research and writings of Dr. Adam Grant from The Wharton School at the University of Pennsylvania. I had the opportunity to catch up with Adam recently and look forward to sharing that interview with you in this episode. In the interview, Adam recommends the following books for follow-up: Switch: How to Change Things When Change Is Hard, by Chip and Dan Heath Drive: The Surprising Truth About What Motivates Us, by Dan Pink Leading Teams: Setting the Stage for Great Performances, by J. Richard Hackman I strongly recommend each of them as well. A proven way to help engage your team members is to invest in their development. Budgets don't always allow for you to send them away for training but that doesn't mean training has to be put off for a year. Clearly you already know the benefits of podcasts. Some of the best free learning available these days comes from what you're doing right now—listening to casts such as The People and Projects Podcast. Well, starting in July of this year we are launching Premium Subscriptions for our podcast. You and your teams will still have access to our free episodes. But we are going even further with the Premium Subscriptions to help you develop and engage your teams. Here's an example of how you can use our Premium Subscription: Have members of your team listen to an episode of The People and Projects Podcast before a team meeting. Prior to that meeting, you download the premium content for the episode. This will typically be questions you can use to facilitate a discussion on the topic. In addition, there are usually links to additional resources such as recommended books or articles for follow-up learning. All this makes it easy for you to develop practical project management and leadership skills on your team without breaking your budget. Beyond that, Premium Subscribers are automatically entered into drawings for books and other resources throughout the year. And, as a special bonus, you get free admission to webinars that I lead throughout the year. Visit here to learn more about how to develop your team with a Premium Subscription. One last thing! Would you take a moment to let a friend or colleague know about The People and Projects Podcast? I'd love to pour into them as well, to help them lead people and deliver projects. Thanks for joining us for this episode of The People and Projects Podcast! Have a great week! Total Duration: 29:30 Download episode 31

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