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In this episode of Grow a Small Business, host Troy Trewin interviews Penny Burke, Director of WhereTo Research, shares her inspiring journey of growing the company to $12 million in revenue and leading it through a successful merger with a global firm. She highlights the importance of strong people skills, strategic thinking, and staying passionate about business. Penny also reflects on her early days in advertising and how those experiences shaped her leadership style. This episode offers valuable insights into sustainable growth, effective leadership, and staying true to your values in the business world. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Penny Burke, one of the hardest things in growing a small business is managing time, especially balancing business development ("hunting") with project delivery ("cooking and eating"). She explains that in a project-based business, it's challenging to constantly juggle winning new work while also delivering high-quality outcomes. Additionally, she emphasizes that people management — hiring the right team and dealing with performance issues—is another tough but crucial aspect of sustainable growth. What's your favorite business book that has helped you the most? Penny Burke's favorite business book that has helped her the most is "How to Win Friends and Influence People" by Dale Carnegie. She considers it a classic and values its timeless insights on building strong relationships and effective communication—key skills in both leadership and business growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Penny Burke does not recommend any specific podcasts or online learning tools to help grow a small business. She mentions that her husband uses such resources more than she does, and she personally prefers listening to music during her downtime instead of engaging with podcasts or similar tools. What tool or resource would you recommend to grow a small business? Penny Burke emphasizes the importance of market mapping as a methodology rather than a specific tool. She recommends identifying where your business can play, where it can win, and where you can build your fame. This market-focused thinking helps small businesses define their niche and develop a strong positioning strategy, which is critical for growth. What advice would you give yourself on day one of starting out in business? Penny Burke's advice to herself on day one of starting out in business is: "Just be good. Don't worry about size. Just whatever it is that you're going to do, do it really, really, really well." This highlights her focus on quality and excellence over rapid growth. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: The only thing I've ever wanted to be is good, and not just good, but great – Penny Burke Success is about working on great projects, attracting great people, and delivering great outcomes." – Penny Burke People like working with good people; don't underestimate the power of being one." – Penny Burke
I have had the honor and pleasure to have on the Unstoppable Mindset podcast many healers, thought leaders and practical intelligent people who have generously given their time and insights to all of you and me during this podcast. This episode, our guest Kay Hutchinson adds a great deal to the knowledge base we all have gained from our other guests. Kay's childhood was interesting in that she is half Japanese and half African American. This race mixture provided Kay with many life challenges. However, her parents taught her much about life and understanding so she was able to work through the many times where people treated her in less than an equal manner. Also, Kay being the child of a military father had the opportunity to live in both the United States and Japan. She gained from this experience a great deal of knowledge and experience about life that she willingly shares with us. After college Kay went into teaching. Just wait until you hear what class she first had to teach, but she persevered. Through all her life she has felt she could assist people in healing others as you will hear. After teaching for a few years, she decided to make energy healing a full-time profession. Along the way she fell in love and married. Unfortunately, as she will tell us, she discovered that her husband exhibited extreme narcissistic behaviors which eventually lead to a divorce. I leave it to Kay to tell the story. Kay offers some pretty great insights and lessons we all can use to center ourselves. I very much hope you like what she has to say. About the Guest: Imagine the exhaustion, anxiety and utter soul depletion that results when you are in a narcissistic relationship. Then, imagine being told that you have to go through years of counseling and perhaps even take anti-depressants to begin reclaiming your identity, health, emotional and financial stability, and restore your ability to experience God' joyousness. That's the journey that Kay Hutchinson was on in 2019 when she divorced a narcissist who dragged her through a nearly year-long court battle that almost destroyed her 15-year energy medicine practice where she specialized in helping empathic women make their sensitivities their super powers and left her with relentless shingles outbreaks and collapsed immunity. Through the journey of rebuilding her health and life, she discovered the one thing that no one was talking about in terms of the recovery from narcissistic abuse…that narcissists damage the five energy tanks that rule our physical, emotional, financial and soul health. Yet no one was showing women how to repair themselves energetically. But, without repairing those tanks, women suffer for years with anxiety, depression, exhaustion and a multitude of debilitating physical health challenges. So, Kay created the first medical qi gong recovery program for narcissistic abuse survivors that use 5 minute energy resets to help women effortlessly re-ignite their body, mind and soul potential. For example, Kay's client Donna, whose health was devastated by the stress of a narcissistic marriage, was able to use the resets to reverse stage 5 kidney damage in only 90 days, preventing Donna from going on dialysis and empowering her to reclaim her life. With newfound health, Donna was able to rebuild her realty business and remarry. Her pastor husband and her are now building a successful ministry helping others. Kay is here today to share more inspirational stories like this and delve into the topic of energy vampirism –how we lose energy to toxic people and more importantly—what we can to stop the drain and become unstoppable in reclaiming our body, mind and soul potential when our energy has been decimated by a narcissist. Ways to connect Kay: Get Your Mojo Back Podcast: https://podcasts.apple.com/us/podcast/get-your-mojo-back-quick-resets-to-help-empathic-women/id1699115489 Website: https://www.aikihealing.com/ Free Healing Session: https://www.aikihealing.com/free-healing-for-narcissistic-abuse-priority-list Instagram: https://www.instagram.com/aikihealingresets/ Facebook: https://www.facebook.com/AikiHealingResets/ Youtube: https://www.youtube.com/@aikihealing About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:20 Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And as I've explained, the reason we word it that way is that diversity typically doesn't tend to involve disabilities, so inclusion comes first, because we don't allow people to be inclusive unless they're going to make sure that they include disabilities in the conversation, but mostly on the on the unstoppable mindset podcast, we don't deal as much with inclusion or diversity. We get to deal with the unexpected, which is anything that doesn't have to do directly with inclusion or diversity. And so today, in talking to Kay Hutchinson, we have a situation where we are going to talk about unexpected kinds of things, and that's what we're really all about. So Kay Hutchinson is our guest today. She has quite a story about, well, I'm not going to tell you all about it, other than just to say it's going to involve narcissism and it's going to involve a whole bunch of things. Kay is a podcaster. She's a coach, and she does a number of things that I think are really well worth talking about. So without further ado, Kay, welcome to unstoppable mindset. Kay Hutchinson ** 02:40 Oh, Michael, every cell in my body is happy to be here today. I'm so thrilled. Oh, Michael Hingson ** 02:47 good. I just want to make sure all the cells are communicating with you, and they're all saying good things they Kay Hutchinson ** 02:52 are. Oh, good, absolutely. Michael Hingson ** 02:56 Sell by cell. Let's, let's do a roll call and see how long that takes. But there we go. Well, I'm really glad that you are here. I'd like to start by kind of learning about the early K, growing up and all that sort of stuff. It's always fun to start that way, sort of like Lewis Carroll, you know, you start at the beginning. But anyway, tell us about the early k, if you would. Kay Hutchinson ** 03:19 Oh my gosh, I'd love to and Michael, what's exciting to me about that, you know, with your show really focusing on diversity, when I look back to my childhood and I think about the various experiences that I had growing up as a biracial child in the 1960s I am half Japanese and half African American, against the backdrop of Malcolm X and at the time Martin Luther King, and all of this different flow of change was happening as I came into the world, and I was born on the island of Honolulu, Hawaii, feeling very much connected to the vibrancy of that space and those islands and that war of the power of the volcanoes, and I found myself just this really hyper sensitive young child where the world came in at me through all of my five senses, to the point where often I was very overwhelmed, but I was really blessed to have parents that understood this child's going to have a lot coming at her in the world, being what the world is at the time, and coming from different two different cultures that I was really well nourished and really was taught by parents who had embraced meditation and mindfulness as a way of really helping me calm my nervous system when I was little. So I really had this beautiful childhood of being able to bounce between different cultures, the US culture, and also living in Asia, but also coming face to face with things like racism face. Things like messages on a very large societal level that I did not belong anywhere, that I didn't fit, and so often I felt that the world outside of the safe space of my immediate family was a world that was very much overwhelming, and felt as if it was not for me, that it was not very nourishing. So very early on, I had to learn how to kind of begin regulating and begin navigating a world that wasn't necessarily set up for someone like myself. Well, Michael Hingson ** 05:35 yeah, it's it's interesting when you and you certainly have an interesting combination of parents, half African American and half Japanese, definitely, two different cultures in a lot of ways, but at the same time, they both recognize the whole concept of mindfulness. They recognize the value of meditation and finding a calming center, I gather is what you're saying. Kay Hutchinson ** 06:00 Absolutely, my father was one of the soldiers that right after he came into the service in the 1950s that got assigned to Japan and was in one of the first all African American military police units. It had never existed before. And so through his journey there, he actually ended up studying a lot of different forms of martial arts, as well as some of the healing arts like acupressure. So a lot of times people say, Okay, you practice Chinese energy medicine. Oh, that must have come from your mother's side of the heritage. But actually, the first exposure to healing and energy came from my dad, because he taught us martial arts, and he taught us actually some of the flows of energy on how to heal the body, because it's that idea that if you spar with a person, you're responsible for having to heal them if you injure them through the sparring. So that was like my first exposure to really learning the system of energy medicine. And then on my mom's side, it's interesting, she grew up with parents that were Buddhist and Taoist in their philosophy as well. So but at a very young age, in her late teens and early 20s, she was very curious about Christianity, and began attending churches that were of a Christian nature, and that's how she ended up meeting my father. And so this beautiful path of spirituality, learning about energy and understanding how to navigate through a world that wasn't necessarily built for me, was really at core of how we moved as a family, and I think that really formed the basis for developing a certain type of sensitivity to the nuances of differences and making those differences into superpowers. And that's really at the heart of what I do, not only as a healer, but and in my early career as a special education teacher, that really was one of the things that allowed me to recognize the value and power of children and help them to optimize their growth and Michael Hingson ** 08:11 development. So where did you grow up? Where did you live? So Kay Hutchinson ** 08:15 I lived in both countries. My father was Army, so we would spend some time in the US, primarily Texas, but we also lived part time in California, and then we would bounce back over, over the pond to Okinawa, Japan. So I had a lot of fond memories of both countries growing up. Michael Hingson ** 08:33 That's, that's pretty cool. And it's, you know, I find that people who come on this podcast, who have had the joy of having the ability to live or having lived in different kinds of environments, do bring some very interesting perspectives on, on each of those countries and just on, on life in general. And they tend to, I think, have a overall better perspective on what life is all about, because they've seen more of it. And if they take the time to really think about life and all the things that they've seen, they come to value all of that a lot more Kay Hutchinson ** 09:18 Absolutely it is that process of being able to really delve deep into the subtle uniqueness of life through different lenses. And when you travel, and when you get that opportunity to experience cultures directly, and you also have, you know, a heritage that's very rich on an ethnic level, you know, it really does allow the brain to see the world through many different facets. And I think that that really is what's needed in a world where, when we look at what's happening globally, there's rapid, rapid change. So those of us who have that experience of being able to bounce through all of these different experiences and take multiple facets. Because we end up being able to digest and are able to move through those experiences without becoming so overwhelmed, as so many people are experiencing today, with all of the quantum leap changes that are happening, changes happening so rapidly in our world. Michael Hingson ** 10:16 Oh, we are, and we're we're exhibiting, of course, in this country, with a new president or a new old President, we're seeing a lot of changes, and I think history is going to, at some point, decide whether those changes or the things that that he's bringing about are good or not. And I think it's you can take a lot of different viewpoints on it. Oh, it's bad because he's doing this and he's doing that, and it's good because he's doing this and he's doing that, but I think ultimately, we're going to see, and I'm I think he's made some choices that are interesting, and we and we'll see how it all goes. But I wish that he had had more of a worldview. I think that's the one thing that I see, that he has not had as much of a true worldview as would probably be valuable, Kay Hutchinson ** 11:11 absolutely, and that's, excuse me, that's really a concern in leadership, right? And how do we support when someone hasn't had that vastness, right? It then comes to us to really bring to the table the perspectives that hopefully will trickle over into influencing and supporting energetically. And here's that thing, because sometimes we can think, Oh, well, you know, the President's way up here, and what can I as an ordinary person, do to help bring more balance to that leadership. Well, I truly believe that energetically, we're all connected, so that when each of us is embracing this more multifaceted perspective, and we're not just embracing it in our brains, but actually living that, integrating that into how we move. We create a energy that ripples out, that absolutely touches every other person on the planet. And why would it not also touch, you know, people in positions of political leadership. So I believe that when we band together in that way, we do create change. Michael Hingson ** 12:15 Well, I think we all are connected, and I think that is something that most people haven't recognized, and the more they don't and the more they decide they're an entity in of themselves, and there isn't that kind of interconnectionalism, the more it's going to hurt them more than anything else. But hopefully, over time, people will realize that we are all interrelated. Gandhi once said that interdependence is and ought to be as much the ideal of man, I guess, and woman, we should say. But, you know, he was, he was quoting back in the day, much as much the ideal of man as a self sufficiency. And I think that interdependence is all around us, and interdependence is something that we truly do need to recognize. And embrace, because no one really is an island into themselves, Kay Hutchinson ** 13:08 and that's true, and this is where the challenge is. When we begin to start looking at energy, vampirism and narcissism, we're dealing with individuals who do not have that capacity to really embrace the fact that they are energetically and importantly connected to other people. They're disconnected from that. So how they're moving through life becomes very centered, focused on only their perspectives and their experiences. And that's where it can be really dangerous, because when we're in the midst of people that are moving like that, we may not realize that we're actually losing energy to them. And so it's really important to take a look more than ever, who is in your world? Are you surrounded by people that have an understanding of the value of connecting in with one another and truly having a fair exchange of energy. Or are you amid people that may be pulling energy from you in a one sided way because they have wounds that are preventing them from really being full in their own perspectives and in their own energy fields. Michael Hingson ** 14:24 Well, and when you mentioned people who don't have the capacity, I wonder if it's true that they don't have the capacity, or they've chosen to reject it. Kay Hutchinson ** 14:35 Well, I think that's the difference, right there. Michael, when they've chosen to reject it. That's not pathological in terms of the clinical definition of narcissism, that could apply to anyone that has simply made that choice. But part of the clinical definition of narcissism is it is a person who doesn't have the choice they're not capable because of early trauma in their life. During the period of time when they were attaching and beginning energetically to form bonds with other people, as well as psychologically and cognitively, disruption happened or is no longer a choice for them. They're no longer able to say, I want to be connected or not connected. There is a disruption on a trauma level that prevents them from being connected. Michael Hingson ** 15:21 Is there a cure for that? Though, can people reverse that process? Kay Hutchinson ** 15:26 So as far as I know, in Searching the Literature and working with colleagues, and I also have background in psychotherapy too, there is not, quote, unquote, a cure for that, but the damage is fairly deep. It's a matter of helping those individuals to manage the facets of their narcissism to minimize the damage. But are they ever disconnected from the intimacy that we have energetically with other human beings that tends to still be pervasive, even with long term therapy, psychotherapy, yeah, well, Michael Hingson ** 16:03 you, I know, and we'll get to it. Have had some direct exposure and involvement with narcissism, but let's go back a little bit talking about you. Where did you go to college? I assume you did go to college. Kay Hutchinson ** 16:17 Yeah, absolutely. I went to the University of Texas, at Austin, okay. And then later, for graduate school, I went to the California Institute of integral studies for counseling, psychotherapy, but also longevity Institute for all the energy medicine training. And I loved, I loved that they were the only program at the time in energy medicine, medical Qigong. They had a relationship with the head of the school. Was the head of Stanford's Integrative Medicine Department, and they were doing lots of things with looking at how energy healing impacts cancer and also how it affects the role of fertility. There was a famous Stanford IVF program, and what they were looking at was the idea that when women partook of Qigong and mindfulness techniques, they were able to successfully get pregnant at a higher level than if they did not. So it was a school that really embraced not only the science of energy, but also the spirituality of it as well. How do we develop and grow as beings that are souls in the world Michael Hingson ** 17:27 and dealing with the practical application of it? Absolutely, Kay Hutchinson ** 17:30 absolutely. So I often say that it was the place where shamanism met hardcore science and together, and that's kind of a little bit of what people experience, Michael, when they work with me, because I'm one of the few holistic practitioners that says, come in the door and bring me your actual medical data. I want to see the scans. I want to see your blood work data before we ever do an herbal formula, before I ever prescribe a set of medical Qigong resets. I really kind of want to see what we're looking at and what's happening with you on a quantifiable level, so that we can measure changes as we go along and process a few Sure Michael Hingson ** 18:08 well. So you mentioned earlier Special Education song. What did you do after college? Kay Hutchinson ** 18:14 So, in college, you know, I was studying cognitive science as well as special education. I was fascinated by how people learn, and so my career began as a special education teacher. The first assignment I had, though as a teacher, was teaching third grade math because I began working for a district mid season, and they didn't have a lot of different openings, and they said, well, Kay, we would love to have you in the school, but the special ed position will not be available till later. Would you come aboard teaching math? Now, little did anyone know, Michael, that I was actually math phobic. I was that kid that when I had to take math and calculus and things in college, had my head in my lap. Oh, I can't do this. This is just not my thing. And so to be asked to teach third grade, it was horrifying to me on one level, but then I said, you know, everything happens for a reason to start my teaching career, and the thing that I'm most fearful of could be a really good learning opportunity for me. What Michael Hingson ** 19:14 did you learn from that? Oh my gosh, I learned that Kay Hutchinson ** 19:17 the most important thing is creativity, because I had to say, okay, where, where am I starting? These kids were behind. They were third graders. They were behind in learning multiplication. And so I said, You know what? There's a method to teach multiplication with cubes and blocks and manipulatives that actually leads them to being able to do algebra. So I'm going to be creative and use these different tools to not only teach basic multiplication, but my goal for them is, when they leave me, they will have the basis for being able to do simple algebra problems in third grade. And the fact, Michael, that these kids, when we talk about diversity, inclusion, we. In a community where they were drive by shootings were in a community where other teachers did not believe that just because these children were children of color, that they did not have the same abilities and capabilities and potential to be able to go on to school at Harvard or Yale. It made me even more determined to say, I'm going to teach them a really higher level skill that everybody else will say is beyond their developmental level to prove that these children are just as capable as anybody else. Yeah, Michael Hingson ** 20:31 and, and the reality is, they are. They have the capability, and it is something that just has to be encouraged. I know that when I was doing my student teaching. I was getting a master's degree in physics, so I did a little bit with math now and then, needless to say, and I was in the class one day, I was teaching eighth graders. I'm sorry, I was actually teaching high school freshman, but there was an eighth grader in the class, and he asked a question. It wasn't, I don't even remember what the question was, but it wasn't a hard question. But for some reason, I blanked out and didn't know what the answer was. But what I said to him was, I don't know the answer. I should, but I don't. I'm going to look it up and I'll come back tomorrow and tell you what the answer is. Is that okay? And he said, Yeah. When the class was over, my master teacher, who was the football coach, also came up, and he said, that was the most wonderful thing you could do. He said, kids will always know it if you're blowing smoke, if you're honest with them, and if you tell them the truth, you're going to gain a lot more respect. He said, That was the best thing that you could have possibly done with Marty's question. Well, the next day, I came back in with the answer. I went and looked it up, and it was as easy as it should have been, and I should have known. But I came in and I and when the class was all seated, I said, All right, Marty, I got the answer, and he said, so do i Mr. Hinkson? I said, well, then come up here and write it on the board. One of the things that I did not being a good writer, being blind. I just have never learned to have that great of handwriting. I would always have a student write on the board. And everyone competed for that job every day. So that day Marty got to do the job, Kenny came up and described it and said the answer. And I said, that's the same answer I got. And does everybody understand it? But it was so great to be able to interact with him. And it all started with being honest. And I think that's one of the best life lessons I ever learned, not only from being a student teacher, but just in general, that people know it when you're not being dishonest, they can sense it, whether they can articulate it, whether they know it consciously, they'll at least know it subconsciously. If you're not being honest and direct with them, and so it's important if you're going to truly earn trust, to have an honest relationship and and as I, as I put it, don't blow smoke at people. Kay Hutchinson ** 23:12 That's so true. I mean authenticity as an energy is so very transformative, you know. And I love your story, Michael, because it reminds me too. When I was teaching, you know, I too, was honest with my kids. I just said, you guys feel scared of these problems that we have on our page. Your teacher was scared this morning and had her head in her lap crying like, how am I going to teach this to you? All you know, when they when we can be human with each other. When we are able to really just say what is real and in our hearts, it completely transforms the journey, because suddenly we recognize that we're all in the same space, and then we can lock arms to really move through it together. But if the energy is not even, there's not a fairness there, and part of the fairness is transparency, then it creates a completely different flow. It isn't necessarily transformative, and it can create obstacles and blocks versus being that wonderful thing where your student got to bloom, you got to bloom, and I'm sure the entire class benefited from the authenticity of both of you bouncing off of each other saying, this is the problem that I found, and this is Mike says, here's how I solved it. And together, you guys were able to really get that information across, I'm sure, in a way, that got everybody inspired to think about, how can they come about solving the problems too Michael Hingson ** 24:35 well, something like 15 years later, we were at the Orange County Fair in July, and this guy with a deep voice comes up to me and he says, Hey, Mr. Hinkson, do you know recognize my voice? Well, there was no way. He says, I'm Marty, the guy from your algebra class 15 years later. And you know it was, it was really cool, yeah, and it was, it was so. To have that opportunity to, you know, to talk with him again. And, you know, we both, of course, had that, that same memory. But it's, it is so true in general, that honesty and connectionalism are so important, it's all about building trust. In my new book, live like a guide dog. We talk a lot about trust as one of the things that you can use to help learn to control fear, and specifically I talk about in the book lessons I've learned from all of my dogs, my guide dogs, and so on. And one of the lessons that we talk about is that dogs may very well, love unconditionally, but they don't trust unconditionally, and you do still have to earn their trust. They may love you, but they won't necessarily trust you until they get to know you. And so with every guide dog, I have to start all over and develop a new relationship and learn their quirks. But the reality is they're learning mind quirks as well, and what we do is we figure out how to interact and work together, and when we are both open to trust, and that's the other part of it, I have to be as much open to trust as the dog, because the way a previous guide dog worked and the things that a previous guide dog did don't necessarily apply with a new dog, and so it's important to really be open to developing that trusting relationship, but it takes a while to develop, but when the relationship develops, it is second to none, and and I wish it were more true with people, but we're always worried about so many things, and we think about what's this person's hidden agenda? We tend not to be open to trust. And the reality is, we can be just as much open to trust as we ever would need to be. That doesn't mean that we're always going to trust, because the other person has to earn our trust too, but we can be open to it absolutely. Kay Hutchinson ** 27:01 And you know, animals are such an amazing teacher to that process of developing trust. I love what you said that they love unconditionally, but that not necessarily trust unconditionally. To me that is such balance, because I often notice in my work, there's a tendency, especially with empathic women, to over trust, to trust too soon, to not require that others earn that trust. And so I think it's really an important piece to find that balance in being able and being open to trust, but not rushing the process to the point where we lose our boundaries in that and when you interact with animals, you really learn how to do that. Well, Michael Hingson ** 27:47 why do you think so many women are too eager to trust and do trust too quickly? Kay Hutchinson ** 27:55 I think in the population of women that I work with in my groups, that they refer to themselves often as women empaths or empathic women. I think some of that can come from the over care taking syndrome that some of them may be exhibiting as a way of working through old wounds, that idea that it's my job to kind of just be this wide open radar and take care of others and be open, and they don't understand that it is absolutely part of self care to regulate that openness, to have a filter and to be able to give that piece of time to really see who people are, because narcissists oftentimes are wearing a facade. May not necessarily see who they are in the early stages of an engagement. So by being open, but still having boundaries, which kind of when your boundaries are respected over time, I think that's where trust really blooms. And by taking that time, then we are able to really make sure that we're in relationship with people where there is a fair exchange of trust, because that's part of the fair energy exchange, as I often say, is trust has to go both ways, and in a narcissistic relationship, it's usually just one way. It's the person you know who's non narcissistic, trusting fully and the narcissist withholding trust. Yeah, Michael Hingson ** 29:17 and you think that men are much more not open to the whole concept of trust, than than women? Not Kay Hutchinson ** 29:29 at all. I think men are beautiful in their heart spaces, just as open too. So I see men in paths exactly in that same space as well, men that are natural givers who want to connect. They can often also get in that space of trusting too soon. So when my practicing encompassed working with both men and women, that would be something that I would often kind of give guidance to in the dating process of Give it time. And allow somebody to earn that beautiful jewel of trust that is your heart, and allow yourself to also be discovered by the other person as someone who's trustworthy. Give it the space, because I've had beautiful men that were clients that absolutely got their hearts trampled, and also got their energy siphoned by energy vampires, just because they jumped in, just so wholeheartedly, so soon, so having that balance being aware of the pacing of a relationship, and then again, going back to animals, because that was part of the thing that I did. Michael straight out of energy school, I worked with animals first and human second. And I think that dance that we do with animals is really can be a framework or a model for how to move with humans too, because animals don't rush it. You know, they're going to take their time and trusting you. They're going to check you out and notice what your Kirks are and notice how you respond to them. It's not something to give right away. And so when you do earn the trust of an animal, whether it's a cat or dog or in my case, I also worked with wild animals, it is really such a treasure, and it's cherished when it happens. Michael Hingson ** 31:15 Yeah, but then even wild animals are open to trust there. There are a lot of other things that you have to work through, but still, the the the opportunity to develop a trusting relationship is certainly there. Now I think that cats are more cautious than dogs about a lot of things, but they're but they're open to trust. I know that that stitch my cat does trust me, but she is much more cautious and tends to react to noises and other things a lot more than Alamo the guide dog does. So they're there. There are issues, but there's a lot of love there, and there is a lot of trust, and that is as it should be. But again, I've had to earn that trust, which is the real important part about it. Yeah, that's definitely Kay Hutchinson ** 32:07 and, you know, you speak about, like, the differences of dogs and cats too. There's a difference in the neurological sensitivity, of course, with dogs too, it depends on the breed. You know, like, for example, chihuahuas can be very neurologically sensitive, so they react to many things, versus, say, like Labradors or other larger breeds of dogs, shepherds and so forth, they tend to have a more steady neurological response to the world. So they make wonderful emotional support and other helper roles in our lives. But cats, they tend to, across the board, be pretty high strung neurologically, which means that's why they would be a little bit more skittish about why Michael Hingson ** 32:47 they're cats. Yeah, absolutely, it works. Well, how long? How long did you teach? Kay Hutchinson ** 32:55 Well, I taught in public school. I think it was three years. I'm still a teacher. I never I just left the forum from a public school into I became a writer for textbook publishers. So I created Teacher Guides. There was a lot of teaching in that. And then I also ran the only medical Qigong professional certification certification program that is a one on one apprenticeship program, and I ran that program up until the pandemic, from 2008 or nine until the pandemic, before I slowly shifted into just this really super niche of working with women on the journey of recovering from narcissistic abuse, and really putting my full energy into that, I still get calls for people who want to certify with me, and so I'm I'm still thinking about reopening the school, but it's been such a pleasure going down this road and journey of developing virtual journeys for women online and watching them bloom and seeing the transformation. So I always say that I'm ever the teacher. I never really left the profession. Everything that I do involves education and really helping people to optimize the way they learn as souls and as whole beings in the world Michael Hingson ** 34:17 well, and I think in reality, and I wish more people understood it. But I think we're all teachers, and I know one of the things that I learned when I first was put in a position where I had to start selling professionally, I took a Dale Carnegie sales course, and one of the things that they talked about in that course was sales people. The best sales people are counselors, they guide, they teach, because you'll get a better understanding of your prospects and your customers, but that's what you really should be doing. And again, there's a whole level of honesty that goes with that. But the reality is, I think that all of us teach. I know a lot of. Blind People say I don't I'm blind. I am the way I am. I don't want to be a teacher. I don't want to have to educate people. Well, the reality is, we all do that in one way or another. We're all teaching someone, or bunches of someone's from time to time. And the reality is, teaching is so fun, Kay Hutchinson ** 35:21 it is, and I love that you said that, because we're always teaching people how to engage ourselves just on that level alone, or engage with ourselves. Yes, absolutely. And when we know that and we bring joyousness to the process, right, it can be so transformative, because when we're enjoying that process, we're going to go into those uncomfortable areas, right that may be challenging or difficult, and often engaging with other people, you come up with new facets and perspectives that you otherwise would not have. So I, I love, I love the dance of learning and also in sharing too. Michael Hingson ** 36:06 My wife was a teacher for 10 years, and always loved it when she she did do special ed and so on. She was in a wheelchair her whole life, so she was sort of bent that way, but she loved teaching third grade. She thought that third grade was the best, because when you start to get older than that, kids get more set in their ways, and when they're younger than that, they're they're just not there. Yet. She loved third grade, so I'm glad you started with third grade math. Kay Hutchinson ** 36:35 Third grade was really sweet. I went from there to early childhood so, and then later I was tutoring at the university level, I had an opportunity to work as a tutor to actually doctoral foreign students who needed help with writing skills and things like that. So I really have enjoyed that full spectrum, just as I enjoy working with clients that come from vast differences in their backgrounds, and taking the journey into to learning more about holistic ways and moving so a lot of fun. Oh, Michael Hingson ** 37:09 it is, you know, and I think life in general is a lot of fun if we would just approach things the right way and not let everything upset us, we we have a much better life in our own world, Kay Hutchinson ** 37:21 definitely, absolutely. Well, you, Michael Hingson ** 37:25 you've talked a lot about this whole idea of narcissism and so on, and I know you've had involvement in your life with that. You want to talk about some of that and tell us how you really got into really doing a lot with it, and what motivates you and so on. Or how much of that do you want to talk about? Oh, Kay Hutchinson ** 37:42 definitely. Well, you know, I would have to go all the way back to, you know, experiences with racism that I experienced as a narcissism. I'm not saying that every person who has racist thoughts or beliefs or or patterns are narcissists, but many narcissists are racist, and so I think the early exposure to what I would call someone that is an energy vampire bent on manipulating or creating a flow that isn't a fair exchange of energy happened to me at a very young age. So I gained a lot of insight into how do you move through that? So it made sense that when I was beginning my career as an energy healer, as a practitioner, and I started noticing the different physical and emotional issues people would come in the door with, they'd come in with, say, like autoimmune issues, thyroid issues, cancer and different things like that. But when we began to really look at the root of all of those conditions, we began to realize that there was a pattern of having been in some sort of prolonged engagement with another person, where there was not a fair energy exchange. And that's when I began to realize, oh, all of my clients have had experiences with narcissism and of having had their energy siphoned in a way that was not beneficial for the entire body, mind and soul, and so in creating these resets for clients for nearly, I think it was about 15 years I was into that career. I never realized, because I'd never encountered it directly in a personal relationship. What it was like to be in a relationship with a covert narcissist, and I fell in love with a person who was very, very clever as far as really hiding those aspects of his personality. And I've come to understand that the reason that I walked that journey was so that I could have first hand lived experience. I knew what overt narcissism was about, but I had never really experienced the covert variety that hidden, that more subtle type. And by being in this marriage and relationship with a person that was exactly that, it gave me a lot of insight. To the subtle ways that we lose energy to people, and what the impact is on that physical level. For me, it left my immunity completely tanked, and I was having reoccurring shingles all over my face. I was having high anxiety, which was not a part of my emotional walk. Previously, I was also very fatigued. I had resolved many years prior to that severe fibromyalgia, and suddenly that came out of remission, and I was in constant pain every day. So you know, in seeing how dramatically my own health changed, it also changed the way that I was showing up on a business level, how available I was on an energy level, to really serve clients. And it also showed up in terms of my spiritual path, where I slowly began to get disconnected from source and not rely on that as my critical way of moving through life, where previously I have so it was a just a journey of really, truly recognizing what it feels like across every level imaginable to get decimated by the person that You love because they are wounded and are narcissistic. Michael Hingson ** 41:22 What finally happened that made you realize what was occurring and caused you to decide to deal with the whole issue. Kay Hutchinson ** 41:31 Well, you know, it wasn't just one thing Michael, because if he was a subtle narcissist, my understandings of what was happening came about gradually. But the thing that really stood out in my mind, that made me say, You know what, I absolutely need to get out of this relationship was when I went to caretake an aunt that had stage five stomach cancer, and I had previously was in the role of caretaking his mom, when she had metastatic blood level cancer. It was a form of leukemia, and also his aunt, who had a form of bone cancer. So when his family members were ill, I was there. I dropped everything, not only just as a healer, but as a family member, as someone who loved these Dear ladies, was by their sides and really helped them to transition. But when it came time for me to be at the side of my relative, my husband was completely lacking in empathy, and I'd spend the entire day with her, just helping her to quell nausea, get more comfortable, feel more peaceful. I completely had not eaten the whole day because my whole attention was on her and also on my father. Her brother, wanted to make sure that my dad was okay in being with her, because he was also approaching soon the final days of his life. He had a lot of weakness going on and things. And I returned home, and I was just exhausted, and I said, Honey, let's go out for dinner, and let's go out and do something kind of fun, because that's what I am, and I give a lot on that heavy level, I like to shift over to something light. And I was met with, I don't want to go anywhere. Why do you always want to go out to dinner, and he just started kind of yelling at me, and I realized, oh, wow, just even on a pure nourishment level, I need food because I haven't eaten all day. This is somehow becoming a challenge. And I ended up going out to dinner by myself at a time when I was really super vulnerable about ready to lose my last living aunt in the States, and thinking, what am I doing in a relationship where merely asking to be fed, not even emotionally, is a challenge? And I said, Ah, he can't even literally feed me. And I knew there was no fixing that. Even though we had gone through counseling, it's like, no, no, this is just not going to continue. I have to leave, right? So that was a critical moment in my life of just and that's what I would say to everybody in the audience. Ask yourself, are you being felt fed well? Are you being well nourished by the person that you're in that relationship with? Because narcissists are not capable of nourishing Michael Hingson ** 44:29 you. Yeah. So what happened? I mean, you made you, you realize what was occurring. What did you do? So Kay Hutchinson ** 44:35 at that point, we had been in counseling, so I got on the phone with our counselor, and I said, I really need your safe space the next time we come in, because I need to have a conversation about divorcing, and I really need to make sure that I'm moving through this safely and with the proper support around me. And that's really, really important, because if your audience. Are in relationships with narcissists who have never been abusive, they need to understand that there's a high likelihood of them becoming physically abusive when they decide to leave. Mm, hmm. And so it's really important to make sure that that conversation is happening in a safe space and that there's enough support around to keep violence from escalating, even if you've never seen that person in that more physically abusive space, it needs to be considered. Michael Hingson ** 45:33 So you, you talk to your counselor about that, and then you, you, I assume, had a session where you, you, you dealt with some of those issues, absolutely, Kay Hutchinson ** 45:44 with the safety of of the counselor there, we were able to map out a strategy. But Silly me, Michael, I thought, well, you know, we have an agreement that we need to go our separate ways. We're two adults. We can do this peacefully. It's not complicated. We lived in the state of Texas. It's not hard to do. And so we said we'll just go to a mediator, and everything will be fine. They'll do up the paperwork, legally, we'll sign we'll go our different ways. Wish each other well, take what we each learn from this and move on with our lives. So it seemed a simple thing, but at the very last moment when we were scheduled to see the mediator, mediator attorney gets a call from a lawyer that I didn't know he even had saying, oh my, my client can't come into this mediation without me being present, because he's represented. And it was a bulldog attorney that was known for just rolling over the other person. And I went, ah, and so I got dragged to nearly a year and a half legal battle that really didn't need to be there, but I was very blessed in connecting with an attorney who specialized in helping people divorce from narcissist, and she was able to say to me, Kay, I know you have important healing to do for yourself, but also for the clients that you serve, let me take this over and you go, do you, and I'll just ting you whenever you need to sign something. And she just completely took it over for me so that I could move on with my life and decide, you know, what did I want to create in the new phase of my life? But not everybody has that ability to kind of really lock arms with attorneys that are highly skilled in dealing with narcissists, because the narcissist will weaponize the legal system if they're allowed to do that, and it can drive up costs. It can be exhausting on many different levels. So it's really important, if you can't afford to have an attorney that has that experience, there are many blogs and many places where you can connect to get that support, even if you're working with an attorney who is less experienced, right? Yeah, Michael Hingson ** 47:55 but eventually you you were able to to deal with it, and I'm sure that it was incredibly traumatic. How long ago did all this occur? Kay Hutchinson ** 48:06 Oh, this was occurring. 2018 2019 Okay, Michael Hingson ** 48:10 so it's not been all that been six years. Yeah, six years, Kay Hutchinson ** 48:15 absolutely. And you know, I often say that when you're going through an experience, after having been around someone that second guessed your reality, that we will tend to second guess our own reality too. And so one of the things I think that really helped me on a mindset level, was continuing to ask myself, well, what do I really feel? What do I really think? Exactly Michael Hingson ** 48:40 right, exactly right. Yeah, Kay Hutchinson ** 48:43 and reconnecting with that because I had been separated or disconnected from things that were really vital and important to me, because he had said that they were not important, or perhaps I was overreacting or being too sensitive that I began to discount those things within myself. So it's really this journey of really allowing myself to truly come back into valuing all of the things that were really important to me Michael Hingson ** 49:10 to you. Yes, what you know narcissism is an interesting subject. What is maybe one thing that so not Well, let me go back. Narcissism certainly deals a lot with emotional issues, and there can be physical issues and so on. But what's maybe the one thing that you've seen in your work that most people wouldn't associate with a narcissistic person or narcissistic behavior, Kay Hutchinson ** 49:41 I think the one thing that people don't really put enough of a spotlight on is that they are energy vampires. They create an energetic disruption across the five areas of ourselves that are absolutely critical for our physical health. For. For our emotional stability and our soul growth. So we're talking body, mind and soul disruption. You know, often times the talk is on the psychological or the emotional disruptions, or if there's a physical abuse component, it might be on that level. But it's really very rare that we are really associating that idea of energy, vampirism, of energy, of being a predator on an energetic level, with narcissists and so that is really core. Because until we start to heal the energetic damage that has occurred, we end up staying in a state of struggling for years with emotions that may be all over the place. I see felt it in myself. I see it in my clients, anxiety, depression, that feeling of being on an emotion, emotional roller coaster, and then all of the physical health issues that go along with it, whether someone experienced physical abuse or not, and then that soul disconnect. You know, energetically, we have to have, I often say, Energy Tanks. We need to have all five of our energy tanks full in order to have a relationship with source that is evolving that allows us to transform and elevate ourselves on that spiritual level. And so if we're damaged across our five Energy Tanks, we will find it difficult to really connect in with the power that is higher than ourselves. Tell me a little more Michael Hingson ** 51:27 about this concept of the five Energy Tanks, if you would. Absolutely Kay Hutchinson ** 51:31 that's my own wording, but really it's the language of Chinese energy medicine that's over 2000 years old, built on the idea of the five elements, whether you're an acupuncturist, an acupressurist, whether you are a martial artist, everything flows along the five elements, in terms of Chinese energy, medicine and the five elements are a system that helps to explain the relationship between our emotions, the different states of our emotions, our physical selves, and the way that we grow in souls. So I often say, you know that there's five tanks. John Gray made that comparison back I think it was in the 80s when he wrote about the different tanks that people need to have filled in their lives, like relationship tanks and the self care tank and all of these different things. It's kind of similar to that idea, but each one of these areas has a very critical role in our development. So like, say, the water element, this is essence, and then DNA level. So often times when we've been in traumatic situations, we may start to see some DNA level disruptions, and often that will appear as cellular abnormalities. Cancer would be a very good example of that, that when we're under immense stress, on a trauma level, the water element, which rules our DNA, on an element level becomes disrupted. So I see that a lot in my practice, where women have metastatic breast cancer and other forms of cancer as a result of the long term chronic stress of being in a narcissistic relationship, or their nervous systems, like my nervous system was completely damaged and I was hyper vigilant all the time. Had insomnia, had difficulty processing information. My natural dyslexia and learning disabilities that I came into the world with became exacerbated when I was in that narcissistic relationship. That's the wood energy tank that rules our nervous systems. So there's a take for each aspect of ourselves that gets impacted by the experience of being in a relationship where the energy exchange is not mutual and fair. Michael Hingson ** 53:50 When you're talking about this whole concept of energy vampires and and the whole issue of having to face or deal with a narcissist. One of the things that seems to me happens is that your ability to have creative thinking and to be creative in your thinking goes down, and the result is that you, you you're again, you're you're sucked into something that you really shouldn't be sucked into, but you've lost some of the clearer thinking that you would normally have. How do you deal with that, and how do you get that back absolutely Kay Hutchinson ** 54:34 but when we start to look again at the elements and how that shows up for creativity, our metal element has to do with our ability to feel safe and shielded. We can't be creative and stretch into areas that are unknown if we're not feeling safe. So beginning to do resets, where we begin to visualize the shielding around ourselves being restored, can be very helpful to begin to settle that. Sense of, oh, I'm not safe. And so there's specific breath work and energy resets that we do to really help to get that foundation of safety before we even begin to restore other aspects that affect creativity. The next thing that we have to do, Michael is really, once we're feeling safe, we need to be able to center ourselves, because if our thoughts are scattered all over the place, our energy is all over the place, it's hard to get centered, to bring the focus that is also a part of being creative. So the earth element is what allows us to begin to ground and calm ourselves, begin to focus and collect all of these different thoughts that we may be having and feeling so that we can harness them in a creative way to go forward. Similarly, we have to calm our nervous system so that our brains are able to create the rhythms on a brain wave frequency level that is conducive to creativity again, if our brain waves, if we were to look at an EEG right before hitting a moment of creativity, there might be a lot of bouncing activity going on, and it's only when that activity begins to settle and calm that we then are able to implement and bring forth something that is creative. So being able to regulate that becomes very important, as well as getting into the space of reconnecting with a fire element, which is joy. Because I often say creativity is just the expression of joy, right when we are in that joyous state, it's amazing how many different ways our brains can move to come up with something that is unusual, innovative out of the box. And so the restoration of the fire element, take passion, joy, all of that feeds in to the creative cycle. And then last on that water element, that essence level, right? Creativity comes from a deep well that we have as humans. When we're able to tap into that, we not only tap into a level of creativity that is not only unique to us as individuals, but we tap into the collective of the human creativity and consciousness, and so that allows us to ignite what we're doing in many creative ways. And this is why, as women heal these areas. Michael, they go out and do incredible things. They're able to go out and start new businesses. They start new careers at the age of 50 in their passion areas that they never thought that they would have done. They're able to take trips and go and pursue things that once they were fearful of, but now they are excited to open up themselves, up to trying new things in new ways. And so, you know, the restoration of creativity is very much a part of core of recovering from narcissistic abuse, because that's the one area that most people don't think about too going back to your earlier question, that truly gets impacted when we go through a narcissistic relationship, yeah, Michael Hingson ** 58:13 well, you have obviously been through a whole lot. What allowed you, or how were you able to keep I guess, what we would call an unstoppable mindset, through all of the things that that you went through, what, what drove you, if you will, to be able to succeed. I Kay Hutchinson ** 58:33 think it's exactly what we've been talking about, having the practices that allowed me to refuel those five takes allow the highest level of energy to kind of flow through my brain, to keep that mindset in that positive area, to keep me motivated and passionate when you're working energetically, to restore yourself the mind comes along. It's not the thing you know. A lot of people say, Well, you got to change your mindset first, and I believe there's value in that. But guess what? When you change your energy first, there is no possibility of the mind flowing into negative spaces to hold you back, because your energy is creating this vibration that then fuels the thoughts that keeps you moving, and that's really the life that I've led. And when I find in moments that I may be falling into a place that is challenged on that mental thought level, I do my energetic practices, and boom, immediately, there's a shift from either a sad state to a state of feeling resilient, from a fearful state to being brave and courageous, to say, Hey, I just jump into this deep end of the pool because that's what I'm afraid of, and that's what I need to do, and trusting going back to trust that there's going to be tremendous growth and benefit. So. The more it's not that hard, Michael Hingson ** 1:00:01 no. But the other part of it is, the more of that that you do, the more you do the introspection, the more you analyze yourself, you think about what we're talking about here, the more that you actually go through the process, in a sense, the more you do, the easier it becomes, or the more efficient you are at doing it. And the result of that is that you become better at it, and so you're able to gain that control. It's it. The whole issue of resilience is is something to practice, but, but it is something that you have to work at I made a video recently where I talked about emergency preparedness, and I said most all of us don't prepare for emergencies, because what we don't do is we don't prepare our minds. Oh, we can create a plan so that there's a fire, we can grab a go bag or whatever. But how do we really prepare our minds? And that is something that we need to do a lot more of than we do today. Kay Hutchinson ** 1:01:03 Absolutely. And the idea, Michael, that it doesn't take like long stretches of meditation, people have that myth in their minds to prepare yourself and be mindful when there are circumstances unfolding that maybe crisis by taking bite sized moments, I teach five minute resets to reset the brain and reset the mind, and you do enough of those over time, then when crisis hits, you have a whole well of cultivation to draw from and that that really ends up carrying you through whatever that crisis is. And I love that it's not enough just to prepare our minds cognitively for things, we must prepare ourselves from that deeper space energetically, so that when we're in the middle of things, we're not pulled so far off of our center that we forget that beautiful plan that we made, Michael Hingson ** 1:01:57 right, exactly right. And the reality is, it all does work together. Well, what's the one thing? Maybe that would surprise people if they knew it about you? Oh, gosh, how's that for a good question. Kay Hutchinson ** 1:02:14 I think the one thing that that most people don't realize about me is that I am a martial artist, because most people think of me as just that healer that brings that comfort in and that level of soothing that I'm known for, and most people don't realize that there's a really strong warrior inside of K and I think we need to be able to embrace the warrior within ourselves and marry that to our peaceful, meditative selves. That the joining of both of them, I think, is really what makes me one of the strongest beings on this planet, Michael Hingson ** 1:02:55 and that is as good as it gets. So have you written any books? So Kay Hutchinson ** 1:03:02 my book, the five elements healing, a practical guide for reclaiming your essential power, is currently being reworked. So you will not find it on Amazon at this time, but watch for it in a few months, because we're completely redoing that. And then also, I've contributed to redesign your nine to five advice and strategies from 50 of the world's most ambitious business owners and entrepreneurs. It was compiled by Bridget McGowan, and that one you can find on Amazon, and I was so blessed to create the chapter on how to create a soul based business, one that really allows you to develop what Michael and I are talking about, the unstoppable mindset as a critical way of moving through what you put out into the world. As a business owner, Michael Hingson ** 1:03:51 well, I definitely want to hear about the new book when it nor the reworked book when it comes out. So you have to let us know. Oh, absolutely. How do people reach out and get in touch with you, if they'd like to to learn from you, use your services and so on. How does that work? Kay Hutchinson ** 1:04:07 Absolutely on your show notes, people can get in touch with me through the website that's listed in the link, and they can find out about the latest healing journeys, which I'm so excited Michael, because we have a live, free healing session coming up on February the ninth, at noon, Central Standard Time. I do these regularly to allow people that opportunity to begin to experience healing, the five Energy Tanks that narcissist destroying through a soothing distance healing to see if they are ready to take other journeys with me. So that's probably the best way, is to visit the website. And I know it's right here Michael Hingson ** 1:04:48 on your show. It is in the notes, but go ahead and say the website, if you would absolutely Kay Hutchinson ** 1:04:52 and the website is a, I K I healing.com Easy to remember, A, I K I healing.com Michael Hingson ** 1:05:00 Um,
In this special celebratory episode, William Green spotlights some of the most important lessons from the greatest investor of all time: Warren Buffett. In honor of Buffett's historic decision to retire after 60 years as Berkshire Hathaway's CEO, William offers his thoughts on Buffett's legacy & Berkshire's future; he also shares powerful highlights from his conversations about Buffett with Joel Greenblatt, Nick Sleep, Thomas Russo, Chris Davis, Chuck Akre & Christopher Bloomstran. IN THIS EPISODE YOU'LL LEARN: 00:00 - Intro 04:20 - What makes Berkshire Hathaway's annual meeting a joyous experience. 06:13 - How Warren Buffett's virtues & values shone through at this year's AGM. 14:51 - How he & Charlie Munger made most of their money off 8 or 9 big bets. 22:41 - What Buffett taught Joel Greenblatt about buying great businesses. 27:24 - What stunned Greenblatt when he finally met Buffett. 33:45 - Why Chuck Akre attributes his enormous success to Buffett's teachings. 38:18 - What Thomas Russo learned from Buffett about reducing “agency risk.” 46:17 - How Buffett inspired Nick Sleep to do what he already knew was right. 52:34 - Why Christopher Bloomstran thinks all CEOs should study Berkshire. 1:19:54 - Why Buffett focuses relentlessly on resilience in the face of extreme risks. 1:22:48 - What principles guide Greg Abel's philosophy of asset allocation. 1:26:00 - Why Berkshire directors like Chris Davis vow to protect its unique culture. 1:33:39 - How he achieved staggering success without making enemies. Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join Clay and a select group of passionate value investors for a retreat in Big Sky, Montana. Learn more here. Join the exclusive TIP Mastermind Community to engage in meaningful stock investing discussions with Stig, Clay, Kyle, and the other community members. Berkshire Hathaway's annual reports since 1995. Robert Hagstrom's book The Warren Buffett Way. Dale Carnegie's book How to Win Friends & Influence People. William Green's podcast episode with Joel Greenblatt. William Green's podcast episode with Thomas Russo. William Green's podcast episode with Christopher Bloomstran. William Green's podcast episode with Chris Davis. William Green's book, “Richer, Wiser, Happier” – read the reviews of this book. Follow William Green on X. Check out all the books mentioned and discussed in our podcast episodes here. Enjoy ad-free episodes when you subscribe to our Premium Feed. NEW TO THE SHOW? Get smarter about valuing businesses in just a few minutes each week through our newsletter, The Intrinsic Value Newsletter. Check out our We Study Billionaires Starter Packs. Follow our official social media accounts: X (Twitter) | LinkedIn | Instagram | Facebook | TikTok. Browse through all our episodes (complete with transcripts) here. Try our tool for picking stock winners and managing our portfolios: TIP Finance Tool. Enjoy exclusive perks from our favorite Apps and Services. Learn how to better start, manage, and grow your business with the best business podcasts. SPONSORS Support our free podcast by supporting our sponsors: SimpleMining Hardblock AnchorWatch Fundrise DeleteMe CFI Education Vanta The Bitcoin Way Onramp Indeed Shopify HELP US OUT! Help us reach new listeners by leaving us a rating and review on Spotify! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm
Prolific Winnipeg-based author, editorial director and hockey dad David A. Robertson breaks down the books that have left a permanent mark on his life; CBC Books' historical fiction savant Talia Kliot recommends three novels that transport you to another time; musician Matt Holubowski on finding stillness through Silence in the Age of Noise; what's the first book Sarah Leavitt remembers reading; and CBC Books producer and former book seller Bridget Raymundo recommends a staff pick on this episode of The Next Chapter.Books discussed on this week's show include:All the Little Monsters by David A. RobertsonNine Stories by J.D. SalingerHow to Stop Worrying and Start Living by Dale CarnegieSwing Low by Miriam ToewsTom's Midnight Garden by Phillippa PearceAn Anthology of Monsters by Cherie DimalineSilence in the Age of Noise by Erling KaggeThe Paris Express by Emma DonoghueFinding Flora by Elinor FlorenceThe Immortal Woman by Su ChangThe River Has Roots by Amal El-Mohtar
You can fly like an eagle with wings like a wimp! Let's find out how, next week with my amazing guest on Marketing with Russ…aka #RussSelfie, Episode 516May 15, Thursday, 8am PacificFeaturing Dr. Jonas Gadson Dr. Jonas is an Expert Coach in Public Speaking and Communication, a Certified John Maxwell Coach, a Dale Carnegie graduate, and a Distinguished Toastmaster. Heserves as President and CEO of Partners for Purposeful Living. In 2024, he received the Presidential Lifetime Achievement Award for 50 years of volunteerism and was featured in Voices of Change magazine. His book “How toFly Like an Eagle With Wings Like a Wimp!” is available on Amazon. Connect with Dr. Jonas:LinkedIn: linkedin.com/in/dr-jonas-gadson-dtm-615106328Website: jonasbonus.comEmail: jonaswiththebonus@outlook.com Connect with Me: Website: https://www.russhedge.comEmail: Russ@russhedge.com #coach #MotivationalSpeaker #JohnMaxwellCertifiedCoach #inspiration #community #connection #marketing NOTE:THE MUSIC BY CONNOR HEDGE (PRODUSENT), IS USED WITH PERMISSION. Watch Here:LinkedIn:https://www.linkedin.com/events/7326662310356226048/comments/Facebook:https://www.facebook.com/events/2522055708143141YouTube: https://www.youtube.com/watch?v=b-ovZRy_R48
In our latest episode of Teaming Up, Lindsay O'Bar is joined by Onie Girton, senior vice president of sales and client services at Hilldrup. Hilldrup, and Onie in particular, represents our longest standing client relationship. We've been working with her since we onboarded Hilldrup in 2011. Building and nurturing relationships is a critical part to our business, and to the work Onie does at Hilldrup, which involves client retention and sales. A relationship-building role isn't right for everyone because it's just as much learned skill and intuition, but these ladies are sharing their smarts with concrete takeaways for anyone to use. Episode Highlights Building trust is a key ingredient to relationship building. It's not just about big stuff, but lots of small stuff can have a big impact within relationships. They'll give tangible tips and best practices to build lasting relationships. Related Links Hilldrup How to Win Friends and Influence People, Dale Carnegie
Morning Mantra: "Life is a gift. Enjoy the present."Worrying. Who doesn't do that? It can become a habit, a way of life. But as my father (a big Dale Carnegie fan) always said to me, "Today is the tomorrow you worried about yesterday. Be here now and let tomorrow worry about itself."Worrying is carrying tomorrow's load with today's strength. Carrying two days at once- which is exhausting. It is moving into tomorrow ahead of time. Worrying doesn't empty tomorrow of its problems, it empties today of its strength.Every moment you spend worrying about tomorrow is a moment you lose from enjoying today. So to overcome the worrying you need to be present.Being present is simply mindfulness, which is being aware of what is happening right now without wishing it was different. Learning to enjoy the pleasant without worrying about when it's going to change, which it will. And being with the unpleasant without fearing it'll always be this way, which it won't.Here are 5 ways to stay mindful throughout your day:1) Take a breath and really focus on how the air feels going in and out of your lungs.2) Connect with nature. Getting outside and really feeling the sun on your skin and the wind in your hair.3) Release the negative thoughts in your head. Acknowledge them and let them go like clouds in the sky just passing by.4) Connect with your senses. Choose to experience a moment through one of your senses, for example, stop and focus on everything that you can hear right now.5) Slow down. There's no need to do everything on high-speed. Studies show that when you deliberately focus on a task, you are more efficient and enjoy it more.Being present takes practice but it can become a habit- just like worrying can. Start today to enjoy more and worry less.#BeHereNow #BeHappy #BeHorsey #BeHippie #HorseHippie #MorningMantra #InspirationalQuotes #HorseHippieBoutique #SmallBusinessOwner #WomenOwned
In this video, I review How to Stop Worrying and Start Living by Dale Carnegie — a timeless guide to reducing stress and finding peace of mind. Discover key lessons, practical tips, and my personal takeaways from this classic book. If you're looking for ways to worry less and live more, this is for you!✨ Don't forget to like, comment, and subscribe for more book reviews and self-improvement tips!Link to our Video version of the podcast - https://www.youtube.com/@TheDaylightPodcastIf you're interested in supporting my content creation journey and buying me books, click this link! (අපේ පොඩ්කාස්ට් එකට උදව් කරන්න කැමති අය මේ ලින්ක් එකෙන් එන්න) - https://buymeacoffee.com/daylightpodcastඅපිව Contact කරගන්න අවශ්ය නම් මේ Email එකට Mail එකක් දාන්න -dayli8podcast@gmail.com (contact us from this email) එහෙමත් නැත්නම් Instagram Message එකක් එවන්න - https://bit.ly/daylightpodcastමම භාවිතා කරන එදිනෙදා Life එකට අවශ්ය සහ වීඩියෝ නිර්මාණය සඳහා භාවිතා කරන සහ කරපු දේවල් කිහිපයක් පහලින් දාලා තියනවා, කැමති අයට චෙක් කරලා බලන්න පුලුවන්!1) Bag I use for Travel - https://s.daraz.lk/s.TYxL?cc2) Tripod I use to Record Videos (using mobile phone) - https://s.daraz.lk/s.TYCa?cc3) Mic Stand I use - https://s.daraz.lk/s.TYCY?cc4) Hard drive and cable carry case I use - https://s.daraz.lk/s.TYCY?cc5) Water bottle I use - https://s.daraz.lk/s.TYCY?ccHere are the sources we used for today's episode -How to Stop Worrying and Start Living - https://www.amazon.com/Algorithms-Live-Computer-Science-Decisions/dp/1627790365 #daylightpodcast #algorithmssinhala #sinhalapodcast
What does it take to master fear, stress, and anxiety in a world that constantly challenges men's confidence? Today, John Heinen welcomes Joe Hart, the transformational CEO of Dale Carnegie and Wall Street Journal bestselling author of 'Take Command.' As a converted lawyer leading a 100-year-old global organization while raising six children, Hart shares powerful insights on conquering the fixed mindset that paralyzes many men. This insightful conversation explores how to navigate major life transitions, build enduring relationships, and maintain family priorities amid professional demands. Hart reveals the surprising parallels between leading multinational organizations and guiding a family, offering practical wisdom rooted in both modern psychology and timeless principles. Don't miss this masterclass in authentic masculine leadership from one of today's most respected thought leaders.
Bítið á Bylgjunni með Heimi, Lilju og Ómari Diljá Mist Einarsdóttir, þingmaður Sjálfstæðisflokksins, ræddi við okkur um fangelsismál. Guðný Ósk Laxdal, sérfræðingur í kóngafólki, ræddi við okkur um bresku konungsfjölskylduna. Jón Pétur Zimsen, þingmaður Sjálfstæðisflokks og Guðmundur Ari Sigurjónsson, þingmaður Samfylkingar, ræddu um menntamál. Unnur Magnúsdóttir, ráðgjafi hjá Dale Carnegie, sem heldur námskeið í samstarfi við auglýsingastofuna Sahara um notkun tjákna, ræddi við okkur um hvaða tjákn þýða. Gunna Dís Emilsdóttir, kynnir Eurovision, var í beinni frá Basel í Sviss þar sem Eurovision fer fram í næstu viku.
In this episode, Dr. Megan and Joe discuss supervision practices and resources. AI SUMMARY FROM FATHOM:Meeting PurposeLive recording of Do Better Podcast discussing supervision strategies in behavior analysis.Key Takeaways - Importance of building rapport and assessing baseline knowledge when supervising/coaching - Effective supervision balances modeling, guided practice, and independent application - Incorporating adult learning principles and cross-disciplinary approaches can enhance supervision - Group supervision can be an efficient and collaborative strategy for multiple superviseesStakeholder Training vs. Traditional Supervision - Joe's current role involves coaching stakeholders working with adult clients - Focuses on providing tools and skills to those directly interacting with clients - Differs from traditional RBT or BCBA candidate supervisionMeeting Stakeholders Where They Are - Assessing baseline knowledge and tailoring approach to each stakeholder's background - Avoiding jargon and starting with basics when necessary (e.g., defining behavior) - Building skills progressively through feedback and systematic teachingRapport Building in Supervision - Crucial first step before diving into technical aspects- Demonstrating value and care for the individual being supervised - Considering factors like dress code to appear approachableResources for Effective Supervision - Books: "Bringing Out the Best in People" by Aubrey Daniels, "How to Win Friends and Influence People" by Dale Carnegie - "The ABA Supervision Handbook" for structured skill development - Webinars on reflective leadership from Do Better Collective- Publications by Denny Reed and Parsons on motivating human services staffSupervision Strategies - Using a "I do, we do, you do" direct instruction model - Setting clear expectations for the supervision process - Adapting to supervisee preferences (e.g., in-session feedback vs. post-session review)Adult Learning Principles in Supervision - Recognizing individual learning styles and preferences - Incorporating research on adult learning, coaching, and motivation - Exploring literature from related fields (e.g., social work) for broader perspectivesGroup Supervision - Potential time-saving strategy for supervisors with multiple supervisees - Facilitates collaborative problem-solving and diverse perspectives - Can be implemented periodically (e.g., monthly, quarterly) to supplement individual supervision
Hast du ADHS und kämpfst in Gesprächen oft mit Missverständnissen oder Konflikten? In dieser Folge erfährst du die 3 häufigsten Kommunikationsfehler, die fast jeder mit ADHS macht – und wie du sie direkt vermeiden kannst! ✅ Warum schweift deine Aufmerksamkeit ab und wie kannst du das ändern? ✅ Oversharing stoppen: So teilst du nicht mehr zu viel Persönliches! ✅ Nie wieder unterbrechen: Lerne, deine Impulse besser zu kontrollieren! Außerdem verrate ich dir einen genialen Kommunikationstipp von Dale Carnegie, mit dem du garantiert sympathischer wirkst und jedes Gespräch spannender machst. Willst du lernen, wie du deine Kommunikation und dein Leben mit ADHS noch besser in den Griff bekommst?
I find that when we communicate with others, in any way, we are either helping or hurting our relationship with them. Yet every day, more and more of our communication is digital. I cut my relationship teeth as a kid on Dale Carnegie's book, “How To Win Friends and Influence People.” But this assumed we were face to face. How do we win friends and influence people from a digital perspective? A few years ago I sat down with an expert, Erica Dhawan. She wrote a book titled, Digital Body Language: How to Build Trust and Connection, No Matter the Distance. Erica says if you look at the next text, email, or DM as simply a method to deliver a message and not as a human interaction, you are missing it. If you think your all-caps or exclamation points or brevity or emojis are sufficient, you're about to be schooled. Ultimately it comes down to this, continue doing it as you have, or realize there is a far greater opportunity for your work and life success if you listen in and hear how you can make some key adjustments and use every text, email, or zoom to solidify and enhance your relationships and significantly increase your relational success. Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us a textDue to high demand, we're bringing this one back!This throwback episode is a fan favourite and one of the most downloaded from The Property Unleashed Podcast archives.Persuasion isn't just a business skill—it's the foundation of wealth creation in property entrepreneurship. When you can effectively communicate your vision, build genuine rapport, and influence others ethically, deals materialize that benefit everyone involved.Today's episode dives deep into the psychology of persuasion that's transformed countless property deals. We explore why listening is more powerful than speaking, how authentic passion transfers energy to potential partners, and why the best communicators know exactly when to stop talking. Remember: two ears, one mouth—use them in that proportion!Drawing inspiration from masters like Dale Carnegie and Steve Jobs, we break down practical techniques you can implement immediately. Learn how to create natural-sounding scripts, tell compelling stories that sell, and avoid common communication pitfalls that sabotage deals. The most valuable tip? "Don't sell past close." When you recognize someone's ready to move forward, change the subject (I personally start talking about the weather) instead of continuing to pile on information that might create doubt.These aren't just theoretical concepts—they're battle-tested strategies I've refined through years of property deals and business leadership. Whether you're negotiating with vendors, pitching to investors, or building your team, mastering influential communication will elevate every aspect of your property journey. Practice these techniques daily, even in casual interactions, and watch your confidence and closing rates transform!VALUABLE RESOURCES: Visit www.thepropertyunleashed.com to explore are free Property Ebooks and guides in Rent-to-Rent, Serviced Accommodation, Deal Sourcing and and also our FREE training masterclasses to help you generating a sustainable income through property. https://www.facebook.com/groups/816926952556608 to meet like-minded property investors and be a part of the community. CONNECT WITH ME: Facebook: https://www.facebook.com/mark.fitzgerald.7921Instagram: https://www.instagram.com/markfitzgeraldentrepreneur/Linkedin: https://www.linkedin.com/in/mark-fitzgerald-59200079/YouTube: https://www.youtube.com/channel/UCgwQNC72nEJQ0tKkKERdQOQThreads: https://www.threads.net/@markfitzgeraldentrepreneur http://www.thepropertyunleashed.com
Abby and Patrick are joined by writer and artist Lily Scherlis for a provocative reflection on the ideological subtexts, historical contexts, and real-world value of some of our moment's most bandied-about concepts and terms. Beginning with her 2023 essay for Parapraxis, “Boundary Issues: How Boundaries became the Rule for Mental Health – and Everything Else,” the interview spotlights Scherlis's nuanced yet relentless interrogation of how the vocabularies of research psychology have proliferated across popular culture and have become ubiquitous in the workplace, in bestsellers, on social media, and in our most intimate interactions. What exactly are “boundaries,” when did having (or not having) them become such an issue, and how does their invocation function? Touching on themes and topics across Scherlis's body of work, from CBT and DBT to the legacy of Dale Carnegie and beyond, the conversation builds to a consideration of the case of attachment theory. Unpacking the history, key concepts, and findings of this interdisciplinary field of study, Abby, Patrick, and Lily explore how its terms and categories have become so central to a cottage industry of online quizzes and therapeutic interventions. How do ideas of self-improvement and self-help relate to economic shifts in modes of production, material realities of employment precarity, and our felt sense of being together – and being alienated? What work do these terms do in the abstract, and what work are we as subjects expected to do in learning and using them? And how can we square our skepticism vis-à-vis such models and vocabularies with the traction they can give us when it comes to understanding ourselves, tolerating distress, navigating a difficult world, potentially changing our circumstances, and connecting with one another?Selected texts cited:Lily Scherlis, “Boundary Issues: How Boundaries became the Rule for Mental Health – and Everything Else”Lily Scherlis, “Skill Issues: Dialectical Behavioral Therapy and Its Discontents”Lily Scherlis, “Going Soft: Future Proofing the American Worker”Danielle Carr, “Don't Be So Attached to Attachment Theory”Robert Karen, Becoming Attached: First Relationships and How They Shape Our Ability to LoveHeidi Keller. The Myth of Attachment Theory A Critical Understanding for Multicultural SocietiesRuth O'Shaughnessy, Rudi Dallos, Katherine Berry, and Karen Bateson. Attachment Theory: The BasicsA podcast about psychoanalysis, politics, pop culture, and the ways we suffer now. New episodes on Saturdays. Follow us on social media: Linktree: https://linktr.ee/OrdinaryUnhappiness Twitter: @UnhappinessPod Instagram: @OrdinaryUnhappiness Patreon: patreon.com/OrdinaryUnhappiness Theme song: Formal Chicken - Gnossienne No. 1 Provided by Fruits Music
Is shielding your team a sign of good leadership? On this episode, Jeffrey has been riled up by an episode of the podcast, Cortex, and wants to make a case against shielding, which he believes keeps teams disconnected from the reality of business conditions and leads to suboptimal results. SHOW LINKS: - Cortex podcast: https://podcasts.apple.com/us/podcast/cortex/id1001591696 - Dale Carnegie book: https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/
THE Leadership Japan Series by Dale Carnegie Training Tokyo, Japan
I met the owner of a successful business recently. He had bought the company twenty years ago and then pivoted it to a new and more successful direction. So successful, that he employs over 230 staff and was recently listed on the local stock exchange. It was a business meeting to discuss collaboration and I was expecting an entrepreneurial leader, charismatic and personally powerful. Why was that my expectation? Being raised in Australia, that is what successful entrepreneurs in the West are like, so I expected a Japanese equivalent. He was totally different to what I expected. He had no personal power at all from what I could see. One reason may be that we were speaking in Japanese. It is a subtle, circular language that masks and obfuscates like few others. He had two senior staff members with him, his direct reports and they too were rather underwhelming. It got me thinking about what does it take in Japan to become a successful leader? Here were three of them in front of me and I wouldn't have crossed the road to meet any of them. Position rather than personal power counts for lot in Japan. You meet a lot of people here with big titles and pretty much no personal firepower. That is not to say there aren't charismatic, powerful leaders here. Mr. Nambu who founded the massive Persona organisation is a very charismatic person, who has tons of personal power. He has nearly 20,000 employees spread across his 67 subsidiaries and 11 affiliates. I know him personally and he is very good at dealing with people, both high and low. He started the company while he was still at university, so he is a rare bird in Japan, to take a start-up to serious stardom and himself to billionaire status. What is the difference between some of the successful Japanese I have met and the nobodies leading many firms. When we teach leadership, we make a point of differentiating it from management. Managers make sure the processes are running on time, cost and at the required quality. Leaders do all of that, plus they set the direction and build the people. By this definition most Japanese leaders we meet in business would be classified as “managers”. Japan is a country of detail, long term planning, caution and perseverance. You can go a long way on the back of that line-up and many do. My new acquaintance is a manager I would say. I am guessing that he fell into the business he is in, rather than it being the product of strategic planning. What a contrast with Jordan Wang. Jordan is the Dale Carnegie franchisee in Sydney and took the business over two years ago from basically nothing growing it very quickly to a substantial size. I was attending his talk to the Franchisee Association on how he runs his business. His planning frameworks were very sophisticated. Because they started with basically nothing, he said, he had to come up with a road map. He spent some serious time studying the various frameworks out there and then adjusted them to his reality. Over the next two years he shaped and crafted those frameworks into a formidable machine, to help run his business. One of the very experienced and successful American franchisees commented that “I am feeing less smart” after listening to Jordan. I know exactly what he means, because I too was blown away by Jordan regarding his thinking, energy and that word – charisma. In Japan, trust is a key requirement for retaining staff, gaining clients and remaining successful. This is the same everywhere, but somehow Japan just brings a much great intensity to the word. If you can gain trust with others, you can build a business here. Over time you can build it, if you happen to have chosen a niche or a sector that is growing and profitable. Being high on trust and low on charisma is no impediment to success here in Japan. So when you meet a Japanese leader and they are a fizzer in the charisma stakes, don't necessarily write them off. Look at their numbers, particularly staff numbers as an indicator of how much credence you should attach to them. In my experience, few Japanese excel individually, but put them together in a group and they are most formidable. To keep the group together, their leaders need to have been able to build the trust. The other question you need to ask is have they been able to sustain this over decades? If they have, then you may have a business partner in front of you, even if they seem grey, dull and boring.
Kristen and Mike dive into Dale Carnegie's classic "How to Win Friends and Influence People" - a book that's approaching its 90th anniversary yet remains powerfully relevant. Mike reveals he's read (or rather, listened to) the book nearly 10 times, often before starting new jobs to ground himself in core leadership principles. The couple explores why this 1936 bestseller has sold over 30 million copies and continues to influence modern leadership thinking. Unlike most leadership books, Carnegie's approach focuses on genuine human connection rather than strategy or tactics. As you listen, you'll discover timeless principles that can transform not just your leadership approach, but all your relationships through small yet powerful changes in how you interact with others.Highlights:Carnegie's core message: Leadership is about making people want to do things, not forcing themPrinciple 1: Don't criticize, condemn, or complain - criticism puts people on defensivePrinciple 2: Give honest and sincere appreciation - not flatteryPrinciple 3: Arouse in the other person an eager want - talk about what they wantThe book emphasizes remembering names as "the sweetest sound" to any personGood listening is highlighted as more important than talking for effective communication"The only way to get the best of an argument is to avoid it" - a principle both hosts struggle withMike shares examples of seeing these principles successfully applied in hospitality leadershipCarnegie's focus on understanding others' perspectives aligns with the improv principles Kristen teachesLinks & Resources Mentioned:How to Win Friends and Influence People by Dale CarnegieHow to Stop Worrying and Start Living by Dale Carnegie Never Split the Difference by Chris Voss Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin It's Your Ship by Michael Abrashoff The Coaching Habit by Michael Bungay Stanier How to Say It for Women by Phyllis Mindell Unreasonable Hospitality by Will Guidara Podcast Website: www.loveandleadershippod.comInstagram: @loveleaderpodFollow us on LinkedIn!Kristen: https://www.linkedin.com/in/kristenbsharkey/ Mike: https://www.linkedin.com/in/michael-s-364970111/Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com
I met Robert Lorenzo Lee through my membership program (which you should be a part of!). As soon as we started talking, I knew I wanted to more of his story. This dude has multiple restaurants under his belt in different categories of culinary delights. You gotta listen to this one if you're in the food biz or if you just want to hear an amazing story. Things mentioned in the show: Travis Peters- https://increaseministries.com/ How to Win Friends and Influence People by Dale Carnegie- https://amzn.to/42zic9c Ken Blanchard- https://amzn.to/4jfB97C Twelve o'Clock High (movie)- https://amzn.to/3G1nvq2 --- Check out Dr. Dave's Streams of Income at: www.drdavidpowers.com www.instagram.com/drdavidpowers www.youtube.com/@streamsofincomebydrdave --- Join the Streams of Income community at www.facebook.com/groups/streamsofincomedream --- Check out Passive Income Engines to find your own Streams of Income at www.SelfCoachYourself.com --- Check out my best-selling books: Rapid Skill Development 101- https://amzn.to/3J0oDJ0 Streams of Income with Ryan Reger- https://amzn.to/3SDhDHg Strangest Secret Challenge- https://amzn.to/3xiJmVO --- This page contains affiliate links. This means that if you click a link and buy one of the products on this page, I may receive a commission (at no extra cost to you!) This doesn't affect our opinions or our reviews. Everything we do is to benefit you as the reader, so all of our reviews are as honest and unbiased as possible. --- #passiveincome #sidehustle #cryptocurrency #richlife
Secrets of Superb Interviewing-- How to Be Everyone's Number 1 Choice! Today we feature our beloved Kyle Jones, Ph.D, a clinical psychologist who suggested we might do a really cool podcast on the interviewing skills featured in Chapter 16 of my Feeling Good Handbook. Rhonda and I are absolutely delighted to welcome Kyle for his third appearance on to the Feeling Good Podcast. (Rhonda had to excuse herself after introducing this episode because she was not feeling well) In that chapter on interviewing skills, I listed the five basic principles of successfully interviewing for a job, for admissions to a school, or really almost any type of interview at all. I have to warn you that these ideas may be unfamiliar, and will definitely be quite different from what you've been taught about winning interviews. #1: Be personable and friendly. Don't try to impress the person who's interviewing you! #2 Make them sell themselves to you. #3 Be honest, but present yourself in a positive light. #4 Don't get defensive. #5 Punt when you don't know the answer to the question. To illustrate the first idea, I told a story from Dale Carnegie's book on How to Win Friends and Influence People, in which he describes his interview with a wealth and powerful man in the hopes of soliciting a donation for the Boy Scouts of America. This was back in the era many years ago when the Scouts were still very popular. The receptionist who made the appointment warned Dale Carnegie that he would have only 15 minutes, and emphasized that her boss was 100% meticulous about time. He started exactly on time, and ended exactly on time, whether or not you were done, so he better talk fast once the interview started. When the time came, and Dale Carnegie entered the office, the receptionist again reminded him that he'd be kicked out after 15 minutes no matter what! As he walked in, Dale Carnegie spotted a trophy fish proudly displayed on the wall above the rich man's desk, and asked, if the wealthy man he'd caught it. himself, The rich man said he had caught it in lake so and so. Dale Carnegie got excited and said, "I fish there too. Where, exactly, were you fishing on the lake when you caught this fish?" The man told him where his favorite fishing hole was, and they become engrossed in a vibrant conversation about the joys of fishing. Suddenly, the office door opened, and the receptionist appeared and said the time was up. On the way out, the wealthy man said, "Oh, I forgot to ask you what the purpose of the interview was." Dale Carnegie said, "Oh, I'm sorry, I forgot to mention that I am trying to raise money to support the Boy Scouts of America." The man replied, "You'll receive a check in the mail tomorrow for a million dollars." And those were the days when that was an enormous amount of money. What's the moral of the story? Relate to the person who's interviewing you as a person, and show an interest in them, instead of pitching your talking points and trying to impress them. People usually make decisions influenced greatly by how much they like the person they are talking to. Don't try to be impressive. Aim for friendly, real and human. How do you do this? Well, let's say that you have an interview with a law firm, hoping to get hired, and you're just out of law school. I used to be the shrink for the University of Pennsylvania Law School, and at the time there were too many law school graduates looking for too few job openings, and almost no one was hiring. They referred despondent and panicky students to me who'd had a string of rejections. At the time, the top firms had at least 50 to 100 top notch candidates for every position. Was there any hope of starting their careers? I told them to do some research on the person who was going to interview them, or on their firm. Find something interesting about them. Then, at the start of the interview you can say something like this: "I'm so excited to meet you because I've been following your work for some time. I was amazed and blown away by your strategy in the X, Y, and Z case, and I was wondering if you're still using that approach in litigation and how it's been working out? I'd love to hear more about your work, and how you came up with the approach you're using, and what you like the best about this firm." This will get them to talking about themselves. DON'T try to impress them with how great you are . That will just bore them, or turn them off, and it will certainly put you under pressure to perform. This pressure will probably make you anxious, and your anxiety and insecurity will show. Instead, impress them with how great THEY are. They'll love you! I trained the students in this doing role-playing of imaginary job interviews. Every student I trained in this approach became the #1 choice at every firm they interviewed at! This approach is not just for law students, it's for every type of job, as well as interviews for college, graduate school, and more. Here's the underlying idea. People don't really care much about you. They care about themselves. This is true of all of us. So, use this to your advantage, and you'll suddenly be super happy and glad you were OTHER centered and not SELF centered! Does this mean you should hide your own skills and accomplishments? Of course now. You can answer questions about what you offer with humility and integrity. But that alone will rarely be enough. #2 Make them sell themselves to you. Let's say you're applying for graduate school, and it's very competitive. Again, they have 100 brilliant candidates for every position. Suppose the interview says something challenging, like "As you know, all the top candidates in the Unites States apply to us here at Harvard. Most of them were #1 in the their college classes and several have already been nominated for Nobel Prizes. Why should we be interested in you?" This, of course, is absurd, but I'm taking the worst imaginable question in an interview. Yikes! This sounds impossible, right? How in the world could you respond? Actually, it's easy. You can just say, "Gosh, I don't know if I'd be a good fit here. That's what I'm hoping to learn today. Maybe you can tell me what you're looking for in a top notch candidate. What kinds of candidates have gone on to be stars, and what types have been disappointments? Then I can give you a better answer on whether or not I might be a good fit. Although I love your company, and I'm so impressed with your own career, I wouldn't want to accept a job unless I was convinced I could really contribute to your firm." Is this realistic, or just some David fantasy? During my senior year in college, I was planning to go to graduate school in clinical psychology, since I'd majored in philosophy and psychology seemed like a way more practical career. However, my college adviser said that medical school would be a far better choice because medications were becoming more and more important in treating mental illnesses, and only psychiatrists could prescribe drugs. I told him that I'd never had any interest in being a medical doctor, and wasn't even a premed student, so there was no way I could get into medical school. I hadn't even had a single biology class in college. He said "That won't be a problem I don't think. You've got the gift of gab, and they probably won't even notice." So, I applied to a number of medical schools and landed an interview at Stanford, and several others. My interview was with someone in the Anatomy Department which was located in the basement of the museum on campus. I went down the stairs and into a room where I met the man who was interviewing me. I said, "It's a bit dark down here. Is this where the medical students dissect their cadavers?" He said, "Absolutely. But it's actually pretty awesome down here. In fact, my laboratory his just down the hall. I said, "Oh, could I see your laboratory? I'd love to take a look and find out what kind of research you do." He seemed excited and as we walked into his lab I noticed all kinds of fancy equipment and read the name on one of them, so kind of photometer or something. I had no idea what it was, but said, "Oh, I see you have an X, Y Z photometer. (or whatever it was). Do you use this in your research?" He said, "Oh, absolutely, it's extremely important in my research." I asked him about the research he did. He excitedly started explaining it, and for the most part I had no idea what he was talking about, but kept expressing interest and asking him for more and more information. I was terrified that he'd ask me questions about my undergraduate work and my research, which of course did not exist. I'd never done any research! Just philosophy classes and such. Well, we had quite the conversation, but after a while he suddenly looked at his watch and said, "Oh, my goodness. We were only supposed to talk for 15 minutes, and we've been talking for nearly two hours. I have to rush over to the medical school quad for an important meeting I'm almost late for. Why don't we walk over in that direction together?" As we were walking out of the basement, he said, "Oh, my goodness, I forgot to ask you who you are and where you're from." I said, "Oh, I'm David Burns from Amherst College." He said, "Well, David Burns, I want you to know that you're the kind of young man we need at the Stanford Medical School.!" I said, "It's really kind of you to say that, but I'm afraid I won't be able to come to the Stanford for medical school." He said, "That's nonsense? Of course you can come! Do you think Harvard is going to make you a better offer? We'll top anything they offer." I said, "Oh no, sir, that's not it. You see, my father is a minister, and we don't have much money, and I've heard that attending medical school would cost more than one hundred thousand dollars. And he believes that borrowing money is a sin." He said, "David Burns, I'm the head of the admissions committee, and that's where I'm headed right now. And I'm going to tell them that you're the #1 choice for admission this year. And you won't have to pay a thing. We'll pay for tuition, room, board, books, expenses, everything. It won't cost you one cent to go to Sanford medical school." I said, "Oh, thank you so much! That's an offer I can't refuse!" I got my acceptance letter two days later and the rest, as they say, is history. But to spell it out. Why was I accepted to a top-flight, highly competitive program when I had absolutely NO credentials? Because I expressed an interest in him, and I was friendly, and I believe that meant a great deal to him. And I'll always be grateful for his help. My wife and I returned to Stanford almost 30 years ago, where I've served on the voluntary (unpaid) faculty at the medical school, teaching and doing research and continuing to develop TEAM CBT. I turned out to be a terrible medical student, and dropped out for a full year on two different times because I just wasn't the "medical" type. I had very little aptitude or interest in medicine. But I did end up as a psychiatrist, and came to love medicine and healing people who were suffering, and doing research. And my voluntary work is my way of trying to repay my tremendous debt to Stanford! And I'll never forget the kind gentleman who interviewed me. Kyle and I jammed on all five examples, including many additional stories to bring these ideas to life. Kyle used this strategy when interview for his internship in psychology, and it worked like a charm. I would say that I've taught many people how to use these ideas, including family members, students, and colleagues. The impact has been nothing short of incredible. That probably sounds over the top, and I "get it." But the stories are true, and the ideas can change your life. Remember what the Buddha said, 2500 years ago: "Selling yourself sucks! So, Stop it, and do what works!" Warmly, Rhonda, Kyle, and David Contact information Kyle is a superb TEAM CBT therapist who practices virtually throughout California. Here's his contact information: Dr. Kyle Jones
I grew up with parents who had me reading Dale Carnegie's book, How To Win Friends & Influence People, when other kids were reading comic books. They modeled being respectful to all people, especially those in the least positions of power. I actually found them to be far more intolerant of those in power. Four years ago I sat down with my Dad, Dan Miller, famous for his career book which has become a classic, 48 Days To The Work & Life Love, to talk about it. At the time my parents were living in a gated community in Florida where they often frequented the neighborhood club for meals. As soon as they pulled up in the parking lot, you'd think they were royalty in how the staff treated them. Literally. It was almost embarrassing. But it wasn't because my parents were well known. It wasn't because they tipped well. It's because they cared. They knew what was going on in the lives of the valets, the hostesses, the servers, the manager of the place. They did it because it's what they believed was right and best. But from the care they received, people could get the idea they lived a charmed life. But what I witnessed was that they planted the seeds…for a charmed life. So here is a discussion I had with my now deceased Dad, in his previous office, about the reasons and benefits behind treating all people with respect. Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices
Kristen and Mike get into the fascinating world of workplace buzzwords that are trending in 2025. From "anti-perks" to "coffee badging," these terms reveal a lot about our current work culture and employee-employer relationships. The couple unpacks these buzzwords with their characteristic humor and practical insight, examining what each trend reveals about the evolving workplace. Whether you're dealing with "quiet hiring" at your organization or considering a "lazy girl job" for better work-life balance, this episode offers a revealing look at the language shaping our professional lives and what it means for leaders at all levels.Highlights:"Anti-perks": Workplace policies framed as benefits that actually negatively impact employees"Bare minimum Mondays": Employees intentionally reducing workload on Mondays to combat burnout"Coffee badging": Briefly appearing at the office to satisfy return-to-office mandates before heading home"Conscious quitting": Employees leaving companies whose values don't align with their personal ethics"Quittok": The trend of posting or livestreaming resignations on TikTok"Employee Experience (EX)": The physical, digital, and cultural elements affecting how employees feel about work"Ghost jobs": Fake job listings companies post without actually intending to hire"Industry hopping": Professionals moving between different sectors throughout their careers"Job cuffing": Increasing engagement during uncertain times to avoid layoffs"Lazy girl jobs": Roles prioritizing work-life balance over career advancementLinks & Resources Mentioned:AIHR Article: 27 Trending HR Buzzwords You Need to KnowHow to Win Friends and Influence People by Dale Carnegie"Take This Job and Shove It" by Johnny PaycheckPodcast Website: www.loveandleadershippod.comInstagram: @loveleaderpodFollow us on LinkedIn!Kristen: https://www.linkedin.com/in/kristenbsharkey/ Mike: https://www.linkedin.com/in/michael-s-364970111/Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com
The Harper's cover story this month is about the ever-softening soft skills of American workers. Written by Lily Scherlis, it suggests that today's emphasis on "soft skills" reflects America's broader anxieties about automation, workplace conditions, and ever deepening socioeconomic inequality. After attending a Dale Carnegie training course, Scherlis observed how these programs frame human connection as something that can be quantified and engineered. She suggests that the focus on developing individual soft skills serves as a way to blame workers for systemic problems while avoiding addressing deeper political and economic issues. Scherlis views this trend as part of what she calls the "fantasy of the center" that values cultural politeness over meaningful political change. five key takeaways * Scherlis argues that the "soft skills crisis" is not actually about declining sociability but rather reflects deeper anxieties about labor conditions, automation, and political issues.* The Dale Carnegie training she attended focused on teaching formulaic approaches to influence others, emphasizing presentation skills and self-promotion rather than genuine connection.* The concept of "soft skills" emerged from the US military in the early 1970s as an attempt to quantify and control human connection and relationships.* There's a generational component where complaints about Gen Z's workplace behavior mask intergenerational resentment and fears about social change.* The emphasis on individual "adaptability" as a soft skill shifts responsibility from systemic problems to workers, blaming them for not being flexible enough to handle deteriorating conditions.Keen On America is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit keenon.substack.com/subscribe
Meet Anne Mahlum—entrepreneur, investor, speaker, and advocate for living life on your own terms. In 2007, she founded Back on My Feet, a nonprofit that uses running to help individuals experiencing homelessness regain confidence, employment, and independence. A few years later, she launched [solidcore], a pilates-inspired fitness brand that she scaled to 100 locations nationwide, attracting clients like Michelle Obama. After raising $210M in private equity and exiting the company in 2023, Anne now invests, writes, and advocates for causes close to her heart, including addiction recovery and wrongful convictions. She believes in taking control of your story—“You are always one decision away from a totally different life.”What You Will Learn:How Anne turned a simple idea into a national movement with Back on My FeetThe mindset shifts that helped her scale [solidcore] and exit successfullyWhy she believes in sharing wealth and lifting others upHow to embrace risk, reinvention, and a bold approach to leadershipJoin us for this powerful and personal conversation, where Anne shares not just her successes but the mindset that got her there. Don't miss this opportunity to learn how to create the life you want—on your terms. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.
Last week, I told you all about my favorite books from 2024. This week, I'm going to tell you all about what I plan to read in 2025. Resources from this episode: Nancy Ray Book Club By my friend on Goodreads! Kindle On Moonberry Lake by Holly Varni The Blooming of Delphinium by Holly Varni Smart Brevity: The Power of Saying More with Less TwoTone Creative The-Opt Out Family: How to Give Your Kids What Technology Can't by Erin Loechner The Let Them Theory by Mel Robbins 40 Days of Decrease by Alicia Britt Chole Anonymous by Alicia Britt Chole Underestimated by Mary Marantz The Wild Robot Trilogy by Peter Brown The Wedding People by Alison Espach The God of the Garden by Andrew Peterson The Thursday Murder Club by Richard Osman They Ask, You Answer by Marcus Sheridan The If I Run Series by Terri Blackstock The Comfort Crisis by Michael Easter How to Stop Worrying and Start Living by Dale Carnegie How to Win Friends and Influence People by Dale Carnegie Nancy Ray Website Nancy Ray on Instagram Affiliate links have been used in this post! I do receive a commission when you choose to purchase through these links, and that helps me keep this podcast up and running—I truly appreciate when you choose to use them!
Transforming One-Time Buyers into Lifelong Clients: Building Lasting Customer Relationships for Sustainable Growth Question: Zoltan asks, “I recently came across your co-hosted podcast, Sales Logic, and have been enjoying the insights you share. This year, I'm focused on developing stronger sales skills within the AEC professional services industry in Europe. I would love to learn from you—which three books would you recommend to help me on this journey? I've completed Dale Carnegie's sales training and really connected with its client-centric approach. Many thanks in advance for your recommendations! Wishing you a great day.” Book: What Great Sales People Do by Michael Bosworth
Nicholas Klingensmith says that he grew up a punk and not so nice kid. As he will describe, he was quite self centered, but it was all a façade. He will tell his story of finally realizing that he needed to change both his thinking and his concept of himself. Nick is a type one diabetic. He also is a 4-time cancer survivor and he has a number of herniated disks. He also is a recovering alcoholic. Nick finally realized he had to change after being thrown out of a Las Vegas hotel the night before he was to deliver sales speech. Nick was ejected because he was in, as he says, a “drunken haze”. Today Nick is a successful author, a public speaker and a successful obstacle course racer and so much more. He also is a survivor of the October hurricane that struck near his home in Tampa Bay Florida. We talk about all of this during this episode. Nicholas talks about resilience, controlling fear and even why he and his wife made the conscious decision not to evacuate their home as the hurricane approached. Nick offers many insights about how we all can learn to control fear and not only survive obstacles that are put in our way, but he will talk about how we can truly overcome them. As he will tell us, it is all about choice and making informed decisions. This episode to me is especially poignant because so many of the things we discuss are illustrations of what is going on all around us. I think Nick's experiences and the stories he tells about them are the kinds of things to which we all can relate. I hope you like Nick's discussion and that you will let me know your thoughts. About the Guest: After being thrown out of a Las Vegas hotel in a drunken haze, jeopardizing his career and relationships, Nick Klingensmith had to make a change. A 4-time cancer survivor, type-1 diabetic, recovering alcoholic with herniated discs, nerve damage and sleep apnea, he defies it all when he finds Obstacle Course Racing. Refusing to accept his limitations, he's completed over 100 Spartan Races, 6 Major Marathons, several Ultras and scores of other obstacle and endurance events. As someone who has walked the path of a sales professional, Nick is an expert in propelling other achievement-driven professionals and leaders to overcome fear and rejection and push past self-limiting doubts, by inspiring them to take purposeful action towards their goals. Nick is a raw and passionate storyteller who holds nothing back when revealing who he used to be and the person he is now. A true testament to the power of resilience, with an unwavering belief in his purpose to overcome obstacles and inspire others to do the same, Nick delivers powerful and transformative speeches, drawing from personal experiences to illustrate the extraordinary potential of pushing through adversity. 1) The power of perseverance: Pursuing personal growth and overcoming obstacles for success 2) Pursuing Something Greater: Taking Risks, pushing boundaries and exploring your unlimited potential 3) Living Inspired: Embracing Purpose, overcoming adversity, and finding belonging Ways to connect with Nick: Instagram: @stridemotivation https://www.instagram.com/stridemotivation/ TikTok: @stridemotivation https://www.tiktok.com/@stridemotivation?lang=en Twitter: @stridemotivatio https://twitter.com/stridemotivatio YouTube: @stridemotivation https://www.youtube.com/channel/UCOiV2sNB3g4meufvBg3a9sA Threads: @stridemotivation LinkedIn: https://www.linkedin.com/in/nklingensmith/ Facebook: https://www.facebook.com/profile.php?id=100069207242260 www.stridemotivation.com Email: nick@stridemotivation.com About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:21 Well, hi everyone, and welcome to another episode of unstoppable mindset, where inclusion, diversity and the unexpected meet unexpected. Boy. It's been a crazy time in the world in general, and for our guest, Nick Klingensmith, it's really been kind of unexpected. Nick lives down in the Tampa St Pete area, and we as he knows, and I know, just went through a week ago hurricanes down there, which tells you about when we're recording this. He lost power for a while, but Nick is a pretty resilient guy, and he's going to going to talk about some of that. He's a keynote speaker. He's an author. Does a lot of different kinds of things. He is a coach, conducts master classes, and some things happen along the way that caused him to get to be where he is today. So we're not going to give any of that away. I want Nick and and while I'm Nick to talk about it and you to hear it, so we'll leave it at that. Nick, thanks for being here, and welcome to unstoppable mindset. We're glad you're here. Nick Klingenmith ** 02:20 Michael, thank you so much for having me. I'm I'm really excited to be here today, Michael Hingson ** 02:24 and I'm glad I was out in Southern California. Actually, that's not totally true last week or when the hurricane hit. I was in Kansas City and so but I one of the people who spoke when I was there was an economist who lived down in Florida, and I don't know exactly where she lived, but she went out as soon as her talk was over to get back to Florida, because she felt that her home was right in the middle of everything. So gosh, what do you do? Nick Klingenmith ** 02:53 I'll tell you. Man, with the hurricanes, the most dangerous thing you can do is the reactive decisions before the hurricane. And part of what I'm talking about is being right where we are, right just north of St Petersburg, just north of where ground zero was supposed to be, right up until the like the late hour. You know, there's a lot of factors you have to consider when you like what want to evacuate or not. You know, we have a senior dog. We can't we can only drive so far with him. We have a reactive dog. There's only so many places we can take him, and if you didn't leave early, you risk running out of gas on the side of the highway. So there comes a point where, you know, we decided it our house was as secure as a home can be, even for a direct hit, we're just going to ride it out. We buttoned down. We were as safe as we could be. But, you know, with people telling you, like, run, run, run, right? Like, well, I have a friend who evacuated to Sarasota, where the direct hit actually ended up being, you know, I mean, where was I going to go to? To Orlando. It was directly in the path of the storm. Where was I gonna go? To the mountains? Because clearly, that's not so safe after all, the 72 hours leading up to a hurricane where just everybody panics and, you know, I think honestly, and this is what we'll unpack here, what I've learned from what not just not what I've been through, because what I've been through didn't teach me anything. It was what I had to what I had to do to put it all in perspective, and didn't understand it, but all those lessons in resilience give you the ability to pause and make better decisions in the face of adversity well, Michael Hingson ** 04:32 and that is absolutely true. You know, should you have evacuated well? You know, as you said, there are a lot of ways to go. And the question is, where could you really go? You'd have to leave really early to make sure you could evacuate far enough away. But then, as you said, you have a dog that that can't travel this far, and that becomes an issue. Just, you know, Nick Klingenmith ** 04:56 I'm not Florida. Man, all right, right. I am. Out three and a half miles from the shore. Yeah, I am just beyond, like, the line of demarcation, but if I was on the other side of the bridge, there's no way I would have stayed. Yeah, you Michael Hingson ** 05:12 know, well, you know, you can only do what you can do and decide what you can decide. But the real issue, as you point out, is being able to pause and analyze it. And one of the things that I love to tell people is I love information. For me, when September 11 happened, there were a couple of times I asked people like an FBI agent, what's going on, and they wouldn't tell me. And I understand why, intellectually, they wouldn't because they didn't want to cause panic. As we were coming out of the stairwell, none of us knew what happened. The hundreds of people on the stairs didn't know. Of course, people always say, well, you're blind. You didn't know. Well, that has nothing to do with it. The plane hit on the other side of the building, 18 floors above us, and you know, the reality is, we don't see through concrete, steel and rebar. So the bottom line is, none of us knew, and when I asked, he said, Well, just no time to tell you, but I'll take you where you need to go, me and other people who are with us. I wish he had told me, it would have changed some decisions I made, but I also understand why he didn't. He didn't know me. He didn't know whether I panic or go crazy or whatever, and and so he did what he did. And actually, I shouldn't say that I would change what I did and the direction that we went I might have. But the bottom line is, it's all about being able to pause and analyze, and you have to have the information to do it. And you clearly were in a position to have as much information as you could have and make the decision that you made. Nick Klingenmith ** 06:48 You know, when you hear seals describe like certain engagements and these split seconds that go by, and just the decision making process and the the way that, you know, time slows down for that. I mean, that's what they train for. That's why they train through adversity, and that's, that's how I look at more adversity now. And it's not that I welcome it. Don't get me wrong, you know? I mean, who really wants bad things or uncomfortable things? You don't want them. But I like to say this because somebody had asked me once that, if I wasn't a diabetic, would I be a better athlete? And I said, No, if I wasn't a diabetic, I wouldn't be an athlete at all. I wouldn't have become one so. Well, why is that I have these tools? I've accepted that life is always going to keep coming, so I just don't need to panic anymore. I know I have the tools and ability to slow down and make that decision making tree to get through it. Michael Hingson ** 07:46 Yeah, okay, and that makes sense, but it is this, we, what if everything in the world anyway, too many people, what if everything, well, what if you weren't a diabetic, would you have done? You know, we, we, we always have to see those questions coming at us. And it's unfortunate that all too often we What if so much that we create a lot of fear that we don't need to create, yeah, which you know, makes sense. Tell us a little about if you would. I love to start out this way, the early Nick growing up and all that, and kind of what, what started you to where you're going and where you are, Nick Klingenmith ** 08:26 man, I was a little shit. There you go. Michael Hingson ** 08:29 That's Thanks for being on the podcast. Nick, we just summarized. No, no, go ahead. I Nick Klingenmith ** 08:35 was such a punk, not a bad not like a I didn't like to get in trouble, but I, I was a little punk, you know, from the time I was a little kid. And I think I realize now, you know, part of, part of what I've uncovered in my history here is that my my father left me, left my mom, not me at a very young age. I grew up on an island, all right, it wasn't an after school special. He moved down the road, but the problem was that my mom wasn't she was still active with drugs, and she simply just wasn't capable of actually like caring for me. And so I grew up not necessarily looking for other people's validation so much as trying to prove that I didn't need it. So, I mean, I had a, I like, I was, I had a side hustle when I was in the second grade, like, I was hustling kids playing cards out of the playground, like, I just kind of like to buck the rules. I liked, I liked the bad guy in the movies. You know, it was, that's who I related to. But that, that sort of grittiness, actually turned into something after a while, because as I continue to look at myself as more independent and having to do it on my own, I also started working at a young age. I went to a boarding school for high school because I wanted a better education. Something else. I sought out myself, financial aid. I sought out myself. I went to college back. At the University of Massachusetts, and I also paid for that. Paid my own way through summer jobs and well, the last 20 years. So that was all working for me as something for a very long time, I was active in life. I like to play sports. I played competitive beach volleyball for 20 years. I I like to I liked to socialize. I often find myself in relationships, and there just came a point, though, where that sort of me against a world attitude changed. It was something that was giving me fuel and armor for a long time, right when I found out is that it was actually more like the rally cry of the victim mindset that I had been developing. Michael Hingson ** 10:45 So what happened that brought that realization and that change? Nick Klingenmith ** 10:51 I needed to start having real things happen to me, such as the four times I've been diagnosed with cancer. I'm a type one diabetic. I just celebrated 10 years of recovery from alcoholism. I have seven herniated discs from two different rollover fatality car accidents, nerve damage in several areas, sleep apnea. I almost died from meningitis. All those things had happened, and all those things had only contributed, though, to the victim mindset. It wasn't until I became an obstacle course racer, until, actually, after my boss walks in my office and challenges me to do a Spartan Race. And this was at a time where I was on top of the world. At that point, I was two years sober. I was a VP of sales. I was doing really well in my career. I was in a new relationship with an amazing woman that's now my wife. And I had just decisively beaten cancer for the fourth time, and I was I was kind of stuck, and so when he challenged me to do this obstacle course race with him. I knew I needed a change, and I didn't know what it was, so I said yes to this event. And it was through that process that I began to defy everything that I had previously believed about myself. I had created such limiting beliefs. I had created this narrative again, me against the world. I'm the victim poor me, right? I was convinced that I couldn't run because of my diabetes. I couldn't adventure because of my sleep apnea. I'd always be a piece of crap because of my addiction. When I went out there and I did my first obstacle course race. So I'm out there in the woods, crawling under barbed wire, carrying heavy objects, climbing up ropes, swinging from things, just like a little kid out there in the world with no fear and no doubt. And it wasn't me against the world, it was me in the world. And I felt just liberated. And I realized that everything I had convinced myself before of that had been a lie, and I didn't know yet what I had just, you know, told you about the victim mindset. It was just that point, I realized I was capable. I had this blank slate in front of me, and so for the next six, seven months, I got into this world of endurance sports and obstacle course racing. And I was improving through better nutrition, better exercise, yoga, meditation. I was improving through mind, body and spirit in all aspects of my life. And that's when I was in a second car accident, and that's where I got several more of my herniated discs, and that's where I got nerve damage. And the same day that happened, my cat of 12 years died, and 10 days after that, the lady who hit me died. And even though all I was doing was sitting at a red light when that happened, I felt responsible, and I was home couple weeks later, just heartbroken and devastated. You know, the last six, seven months have been like a dream to me. I felt like I was becoming this better person in all aspects, and now I felt like it was being all taken away from me, and you want to give up. And I'm sure I'm not the only person who's ever felt that way. I just didn't know what that meant. So I kept going to work. So I keep taking showers, I keep walking the dog, I keep meeting my responsibilities. And so I decided to put another race on the calendar, and when I was trying to train. I just I wasn't in it, and I was listening to this, like motivational compilation on YouTube, this guy's going back and forth about, are you a survivor? You are or victim? Are you a victim or survivor? And that's when I realized that even though I had already been progressing and I had just like found this new found lifestyle that I was still playing the victim. I was still saying, Woe is me, why me? Why me? And I? When I recognized it, that's when I realized that it's also a choice. You may not have chosen to be a victim, but you do choose to remain one, and I decided that that point that I will not be defined by my adversity, but rather. They're my triumph over it, and so it's been a decision. I have to only what. There's only one way I can tell that story, and it's a long version. Michael Hingson ** 15:07 No, that's fine. You know, one of the things that that I realized during September 11, and it was partly because as tower two was falling and I was falling and I was running away from it, one of the things I said to myself was, God, I can't believe that you got us out of a building just to have it fall on us. And I'm a guy who has a lot of faith and so on, and I don't tend to panic. But I said that, and then immediately I heard in my head of voice as clearly as you hear me now, that said, don't worry about what you can't control. Focus on running with Roselle, who is my guide dog, and the rest will take care of itself. And I've adopted that mindset, which is really what you're saying. Focus on what you can control. There are things that happen to us that we didn't and wouldn't have any control over them happening. I've been well, I'm still yet to be convinced that we truly could have predicted September 11 as a country and stopped it. I don't think that we had the information, which says something about what a team dedicated to trying to create so much chaos and destruction was able to do because they functioned as a team. But the bottom line is that they did what they did. I don't think we could have stopped it, but what I do have control over is how I deal with what happened. I couldn't control what happened, but I can deal with what happened, and I think that's the important part of it, you know, I think Nick Klingenmith ** 16:42 part of what you just it's not that you can do with it. I think the difference is you recognize it as yours to deal with. That's the first step. You know, too often we we refuse to recognize that we have an option, just because we don't like the options and dealing with it. We have to accept whatever happened happened. I have to accept that I'm a diabetic. I said this in a speech the other night. I said, like it's I'm not to blame that I'm I'm a diabetic, but when I take responsibility for being diabetic, I can be an ultra endurance athlete. Gotta accept our starting line, whatever, whatever that is. And, you know, there's a friend of mine, she's also a diabetic. She has a kind of a special something. I don't really understand diabetes thing, but, you know, she she, she struggles because she tries to control it, instead of just manage it, or instead of live with it. You know, they're basically kind of, now I'm going to mess this one up, but she doesn't focus on what she can control. She's so focused on what she can't. Mm, hmm. And that's what keeps Michael Hingson ** 17:57 her stuck, yeah, and it happens so often, which is one of the things I talk about in my new book that we published in August of 2024 the book called Live like a guide dog, is that we What if everything to death. And the problem is well over 90% of what we what if about we don't have any control over. And that's the difference between us and dogs. Dogs don't do what ifs. And on September 11, when I was working with my fifth guy, dog, Roselle, nothing directly, really threatened her, and so as soon as we got home, she is ready to play. It was all over, and it's because she doesn't deal with it the way we have taught ourselves, or have been taught, to deal with things. And we What if everything so much that we create a lot more fear in our lives than we need to have, which is, which is so unfortunate, if we could learn to step back from that the Nick Klingenmith ** 18:52 the speech I gave the other night told my story, as well as centered on a couple of themes that really would have resonated with that particular crowd, but one of them we talked a lot about, was fear was one that they kept kind of bouncing around after the fact. And I say that fear only exists in my imagination, and it's only power sources me, and it's that we suffer more from our own imaginations than we do reality. Sure, we create these things, but if we take just even a moment, and it's hard, even if you think, even if you think through logically, I don't think you can necessarily think through fear. And I'll, I'll speak to that in just a moment, but look back at all the times we were afraid. I found no monsters under the bed or in the closet. Like 90% of the things that I've been afraid of. Also, not only can I get out control, but they also haven't happened, right? Most of them will never manifest. You know, that said, the reason I think that you can't net even though you should be able to logically think through fear and understand that it probably doesn't exist, fear also hits on our emotions and stuff like that. So you. The I do believe that we can then move beyond fear, and therefore action is how we conquer fear. Michael Hingson ** 20:07 Well, I think that, I guess I differ just a little bit. I think fear is a real thing in a sense, and partly it's a physical physiology, physiological reaction. I will never tell people not to be afraid, because I don't think that overall, we can do that. But what I tell people absolutely is you can learn to control fear and use it as a very powerful tool to help you. If you choose to do that, fear is is something that can cause you to focus, or if you don't learn to control it, it will overwhelm you, or, as I put it, blind you or paralyze you. But it is, it is there, and maybe the time will come when we can completely eliminate the concept. But mostly it's there, in part, because it's a physiological thing that we also encounter. But again, you mentioned the seals earlier, and they've learned to control fear. They're not going to tell you they're not afraid, but they're going to tell you that they can control it and use it to their advantage. Um, Nick Klingenmith ** 21:12 we don't. We don't differ at all. By the way, the because I didn't fear itself isn't, isn't real. It's our fears are liars, those, most of the time, are the manifestations of the doubt. Fear, of course, is a real thing. Here's what I like to say, Okay, I'm with you, yeah, because I'm afraid of snakes and heights, yet I spend my weekends crawling around swamps and climbing up mountains. But it's not because I'm unafraid. It's I move beyond the fear. I do it anyway, and it I'm still afraid. I'm never going to handle a snake if I see one on the course, I'm going the other direction as fast as I can. It's just that I've, I have to find a way to not let it prevent me from living my life. And so I look for those things to you know, whatever I step into fear, I create. I make my world broader. But I don't know if you ever read the book, fear is fueled by Patrick Sweeney, great book, but he really talks a lot about the difference between fear and courage. Because or being fearless, you'd have to be a sociopath. Yeah, you'd have to have a complete disconnection from reality. And plus, like you said, Fear is very healthy. It is a good idea to fear the hot flame over the stove. It's a good idea to fear the Mack truck going down the highway if I want to go run into the street. Also, fear can be an indicator. You know, I when I was afraid for my job, I knew it's because I wasn't doing it. If I'm afraid for my home, it's because I'm not financially prepared. You know, if fear tells me what's important to me as well. So it's not always a bad thing, like, like we've been saying, though it's what you do with it or what you do about it. So Michael Hingson ** 22:51 you wouldn't even want to pick up a garden snake or a king snake or anything. Oh, no way, huh? Nick Klingenmith ** 22:57 I don't care if it had, like, tickets for Vegas and a cure for cancer in its mouth. Put that demon thing, that demon cord away. Michael Hingson ** 23:07 Well, I have, I have played with some snakes, but I also recognize that they're, they're not like me, and you have to be cautious even among the most non poisonous snakes, and that is something that we have to deal with. But I guess I don't fear them. I'm probably more cautious around a black widow spider than a snake than my wife. There you go. Well. But the other part about snakes is, of course, not knowing necessarily, if I encounter snakes, what they are, I'm going to probably avoid them until I know a whole lot more from somebody else about them. And if I hear rattlers, I'm going to definitely deal with that accordingly and freeze or whatever. So Nick Klingenmith ** 23:55 that's why my fears are rational, because you would be naturally afraid of the potential consequences of the snake, which is what we should be afraid of, right? If we're getting afraid of something, right? I'm afraid of the snake. I'm afraid it's of its sheer existence. My Michael Hingson ** 24:10 My brother in law, when he was a kid, my wife used to tell this story, and her parents told the story, and they all passed now, but he came in one day, or came from somewhere, and he was holding a Black Widow and going, Yeah, that's really strange, but eventually he let it go, but he was just holding on to it and showing it to everybody. Fine. I don't think he would do that today, though. Yeah, Nick Klingenmith ** 24:41 Mo, I feel like again, maybe logic and thinking prevents us from doing really silly things like that from time to time. Yeah, there Michael Hingson ** 24:48 is that. On the other hand, I've never been a skier, and I'm not afraid of skiing, but I love to tease people and say I'm not going to go skiing, because I know what happened to Sonny Bono and I know. Those trees are out there waiting for me. And no matter where I am in relation to the trees, they're going to come out and get me. And in reality, I know intellectually that if somebody said, Come on, really ski. If I were up in an area where there was a ski resort and we had snow and all that sort of stuff, and there was a reasonably gentle ski slope, I would try it, but it's fun to tease people and say, heck no, I'm not going to go out there and let those trees get Nick Klingenmith ** 25:28 me. I think what you just said is kind of important, because I look at it like hot sauce, all right. I when I was younger, I could eat the hot or the hot. Nowadays, not so much, but I still enjoy hot sauce, but if it gets too hot, I can't enjoy it at all. It will ruin the entire meal. I can't even eat it. And that's sort of where the fear comes in, or doing things that we're fearful of, because if you just throw me right into it, that's not going to be exhilarating, and that's not going to be something I'm going to come back from and want to come back from and want to do again and say, I conquered that. That's not going to expand my universe. That's going to send me crawling under the bed. So, yeah, if you don't like the ski, if you're afraid of the trees, the bunny slope is where you need to be. Well, Michael Hingson ** 26:14 having having never skied, I would want to start out there anyway, but, um, but I know intellectually, I'm not really afraid of it. I've just never really been around skiing. Now, my wife was in a wheelchair her whole life, so we really never were up visiting her, her brother, my brother in law, or in any other area, when we were really around in a skiing environment, which is what it's really about i i would never avoid skiing, but it's just not the thing that is the most exciting thing for me to do. I've ice skated in my life, and I was out on an ice skating rink for a few hours, and at the very end, I fell and sprained my ankle. And I haven't really been ice skating since, but I am, but I I'm not afraid to go do it. It's just again. It's not something that that I've done, but I, I think life is an adventure, and I love to explore things. And you mentioned hot sauce, there used to be a show on Food Network with Bobby Flay, and I'm forgetting the other guy, who was, oh, I'm blanking out on his name, but it was called grilling and chilling. And he was from, he owned a restaurant down in in Philadelphia called Jack's Firehouse. And we ended up having to go there. Well, we'd end up going there. Didn't have to go there, but Karen, my wife, and I, went there. They have something there, which is made of the hottest peppers and so on that. You can imagine. It's called hot lava, and they bring you a bowl of it, and I touched my finger to it, and then just tasted my finger, and I went, I'm not going to eat that stuff. That's just too hot for me. But again, I can say safely that if I had to, because I didn't have any choice, I wouldn't be so afraid that I wouldn't do something like eat it if it had to be on something to make it edible or whatever. But I do think you're right. I think that fear is really all about what we do and how how we learn to control it, and that's the important part about it. And all too often, we just don't learn to do that. And so as you point out, well over 90% of the things that we fear never will come to pass, never have come to pass, and we're just the ones who are creating the environment that makes it so much scarier for us. Nick Klingenmith ** 28:36 Plus, are we really afraid of the thing, or are we afraid of the consequences of the thing, yeah? You know, when you really take it all the way back down to the thing you're most afraid of, you may realize what you're most afraid of is a nuisance and not a catastrophe, right? Michael Hingson ** 28:55 Yeah? And, and for me, um, I'll, I'll face consequences, and what I the only thing I want to as much as possible know is what the consequences are, and then I'll make a, what you would call a rational decision as to whether I want to do it. But I can take the basic fear out of the situation and turn it into making it somewhat analytical. And the result of that is that it becomes what we're talking about here, which is a choice, you Nick Klingenmith ** 29:29 know, I'll take it back down in the beginning, because I'm sorry, did I cut you off just now? No, no, okay, you know the decisions that went into the storm, right? So we, I gave you the reasons as to why we were there, but why we decided to stay. But then there were other things to consider. Um, I mean, the house is, like, rated for whatever the wind the windows go 140 like it's a new roof, blah, blah, blah, like it's, it's about as safe as it can get, all right, we we weren't going to die. We weren't going to get flooded. We sandbagged. Everything we did, all this, whatever. So then the decision had to be like, if it is bad, we have to understand, if there's like, catastrophic damage to the area and something goes wrong, they're not going to be able to get to us. So we might be without days. You know, we know. We knew we would lose power. We might be without food, water and access to other human beings and communications for up to, like, a week. So we prepared for that. That said, right, we were as logically prepared as possible. When you're sitting in the middle of a cat four hurricane, I'm not going to tell you I wasn't scared. I mean, like you could look out the window and even the middle of, I mean, it was, it was late when it hit, I mean, trees that don't move were swaying hard back and forth, and you weren't totally unsure that one of them wasn't going to end up in your living room. So those were completely natural fears, even though I was as secure as it could logically be. It's a cat four hurricane, and it can do what it wants. Michael Hingson ** 31:00 Did did you though, while that was happening and you were seeing all that, did the thought also flash in your mind? Yeah, but I did make the choice to stay here so I can deal with it, or I will deal with as best I can. I Nick Klingenmith ** 31:13 was already prepared for, you know, in my mind I had, I mean, by the door, we had two doors that were accessible because we barricaded everything else up. And by each of them were, you know, shoes, towels, wet gear, things of case I needed to, case a tree came through and crushed and I had to do something I don't know, whatever, like, you know, the the car was in a position. If we had to bug out, we could bug out. If it, you know, we kept the lifted vehicle here, move the other one down the road. Preparations were about as made. But this is where obstacle course racing literally taught me the process to this. Because I love running Ultras, 50 Ks, you know, 70 obstacles up mountains, 10 to 12 hour days of just misery, because everything will go wrong. Everything will go wrong. Whatever your race plan is, things are going to go wrong. And so I've literally just been practicing tackling one unexpected obstacle at a time, and that's all it is. It's a mental process of right? You prepare for what you can and when things happen, you have to just pause and say, what is the obstacle? What is the challenge I'm facing? What is the outcome I need, and what needs to be done to achieve it? Go Michael Hingson ** 32:29 deal with that obstacle, and then go to the next one. That's Nick Klingenmith ** 32:33 That's it. I mean, if, if Windows got punctured out, and then we do this, if something else happened, then you begin to prioritize, protect the dogs. My wife is fully capable of taking care of herself and also doing things to protect the home. So we had our assignments, but instead, you know, because of that, she fell asleep in the middle of the worst of it, which is a good thing. The dogs were comfortable. Nothing bad happened. And I mean, we lost power. But whatever that happens. Michael Hingson ** 33:01 I was in a sports car rally once, and I was the navigator, so the the course, the instructions were in braille, and I started to read it, and then, and I was reading to the driver, so that the driver followed directions, and I started to get a little bit ahead, and the driver said, no, no, no, don't do that. All I want to know is, what's our next job? And that struck a chord with me, because I I realized, Oh, he wants to focus on just the one thing which makes perfect sense. And that's been a and I was like, 13 at the time. That was a life lesson, though, that I that I really took to heart. Again. You can think about all sorts of things. You do need to make preparations, but when you're in the middle of something, ultimately, you've got to deal with it one step at a time. It's Nick Klingenmith ** 33:57 It's like chess. You want to consider all your moves, but you only make one move at a time, and I'll tell you, this is something that is so idiot proof I hate that it's taken me 45 years to really get the hang of it, but there's been no better teacher for me in that than sobriety, because I truly learned one day at a time, living and as an entrepreneur and A new speaker and a new coach. This past 18 months, it's sometimes been hour at a time living because life continues to happen, but the way that I will solve most of my problems is with the new action. And so I and you can't just ignore things all the time, but I can say for one hour, I'm focused on this right now. And I literally will say out loud often, no, I'm doing this right now. I'm doing this right now. Even on my run, sometimes I'm like, nope, hey, I'm here right now. Michael Hingson ** 34:51 Do you do things like, when you're running, listen to podcasts or anything like that, or do you just focus on the running? Neither I listen to music and day. Mean, okay, well, so you you do other things while you're running. Okay, why? I shouldn't have just said podcast. But rather, I pay Nick Klingenmith ** 35:07 attention to because I run by heart rate. So it'll be like 10 minutes at this zone, 10 minutes at this zone, back and forth. So I have to pay attention. But I set my watch to heart rate. I don't even look at the pace and and so I have to monitor that loosely every, you know, just a little bit at my watch. Also, I will have to look at my diabetes, my blood sugar, every 10 minutes, 15 minutes or so. But beyond that, glucose monitor, yeah, I have it on my phone, yeah. So I'll do that. And then, other than that, I listen to music, and my playlist is very eclectic, but I, I will daydream of things, you know, this is where I set and just daydream of really big goals, or race goals or life goals, and just just fantasize like just, let's say it drift away into that. But running Michael Hingson ** 35:59 gives you the opportunity to do that, which is what's so cool. I There are things that that I do that I call them sort of brainless activities, but I do them with the idea that while they're going on, I can be thinking about other things. I don't have to focus my full attention on them. And the result of that is that I do accomplish other things, or I set goals, or, as you say, daydreaming things happen because of that. Nick Klingenmith ** 36:28 And for me, I learned a long time ago. Even though I can be a fierce competitor, I'll go back to my beach volleyball days. Let's say you and I met before the game. You were we're going to play against each other, and I liked you. We were casual with each other. Whatever I would play great. But let's say for some reason we didn't like each other, and then all of a sudden I was kind of pissed off. I would play terrible. I I don't play well, like that. I play well, and I'm loose having fun, yeah. And so since I run my heart rate, I am acutely aware of what a negative a negative thought does to your body, because I literally will turn my thoughts to something negative. And even though I am not making any more effort, I'm not running any faster, my heart rate is jumping six to eight beats a minute. Yeah, so that's also why I don't want to solve problems when I'm out there. You know, that's where I do want to drift away, because when I'm in my work day, right? I'm not daydreaming, I'm working. I'm focused on tasks and things that I can do with other people or places that are required to do during work time. Michael Hingson ** 37:37 But it's great to have the opportunity to just let your mind go. And I think we need to do more of that. One of the things I also advocate a lot is that people should take time at night, when they're falling asleep or just before, and be introspective, think about what happened during the day, and do it in a in a constructive way. Never say, why did this fail? Why was I a failure here? But rather, what can I learn from this that didn't go as well as I expected? I've learned to not ever call myself my own worst critic anymore. I'm my own best teacher, and that's the way it should be, because first of all, it's a positive thing, and secondly, I am my own best teacher. No one could teach me anything. They can provide me with information, but I really have to teach myself and understand it and emotionally and intellectually deal with it. But I think it's it's so important to have that time just to let your mind go off and do things. Nick Klingenmith ** 38:36 One of the worst things as people that we do is we start the day with yesterday, yeah. And one of the ways to prevent that, which takes practice, because we're used to it, is we also have to finish the day the day before. So like you're talking about, and this is part of my sobriety, too. It's take that daily inventory, and then I like to after doing sort of doing that exercise myself, I'll also say a nightly prayer, and then I'm going to meditate for at least five minutes, sometimes 30 to 45 probably five. And at that point I'm not trying to think about anything. And I go that that point is when I'm I'm listening or, right, you know, just trying to clear it out. But I think I remember a couple years ago, I was training for this race, and it was a big race, 50k mountain race, and I started to kind of have a panic moment of like, Oh, my God, I have to do all this training. What am I going to do? How am I going to prepare for this? I'm never going to do it in time. And so I asked myself, well, what's the most important thing I need to do right now to hit my goal? And the answer was, I needed to make sure I woke up to do my training in the morning, because that's the only other thing I can impact right I can't do anything about the next three months. So then I asked myself, well, if I need to make that happen, what is the most important thing that needs to happen right now for me to hit my goals? And this is when I was stretching and meditating at night. And I was like, well, I need a good night's sleep so I'll wake up and exercise. Okay, what's the most important thing I can do right now to make sure I have a good night's sleep? Go to sleep. Mountain came down to one breath. Yeah, I hear you. And that's it. I mean, it's I have it written on my whiteboard over here. It says, break things down to the stupid Yeah, Michael Hingson ** 40:26 and eventually get to sleep. Nick Klingenmith ** 40:28 I mean, it's just the one, the baby steps that I can take. I remember, I was reading Miracle Morning at that same time, and I used to, because I was, I was struggling, and so I was using my meditations for visualization, and I was spending too much time there trying to create a future. And it wasn't giving me that relaxation, and it wasn't. It was actually stressing me out more, and I just needed to relax and just to focus on the single most controllable thing I could and just taking it, you know, take some pressure off myself, and that really was such a simple fix. Michael Hingson ** 41:01 Yeah, I hear you, if I may, you've talked about being sober now for I think you said 10 years, yep, what? What led you to finally make that decision that you had to change and be sober. Nick Klingenmith ** 41:17 My final drunk was very public. And by what I mean by that is I was supposed to be the speaker at my company's conference the next day in Vegas, and instead, I got thrown out of the hotel and trespassed in the middle of the night for trying to have sex with a hooker in a broom closet after apparently getting in a fight with somebody. Well, my girlfriend slept down the hall. I wasn't allowed back at the hotel. Told my boss, my lawyer, I lied to my girlfriend about whatever we were getting thrown out of. It took about five hours for us to get a new hotel, and when my head finally hit the pillow, I said out loud, I don't want to live this way anymore. But that was just the final moment. Because what led up to that was I was a very highly functional alcoholic, and I had been for only a number of years. To be honest, I had alcohol wasn't a big part of my life for a while, and then when it came back in, it came back in rapidly. And so really only a period about five or six years I became a highly functional alcoholic, and I mean highly my career flourished during this time, you know. And the thing is, I didn't I wasn't an everyday drinker. I didn't get drunk every time I drank, and bad things didn't happen every time I did, but more and more, my decisions were getting more selfish, my behavior was getting more destructive, and alcohol was just playing more of a bigger role in my life. So I it was when I got cancer the third time that gave me the excuse I needed to crawl deep into the bottle, because at that point it was already sort of critical mass. I wouldn't go anywhere unless I knew I was going to get drunk. Everything was selfish. I didn't know about it. I didn't think about it, and I was actually ready to quit because I didn't like the way other people would talk about me. So that sounds like a healthy reason, right? And so so I tried to quit on my own, and I spent a couple months just white knuckling it, and I tempted fate, and I went to every happy hour. I threw beer Olympics in my house. And I just, I think I wanted to prove that I could do both without, you know, be who I was, without being who I was. But what I also didn't realize at a time that alcohol wasn't the problem. Alcohol was just a symptom. Who I was was the problem. And so when I got cancer for the third time, they told me they couldn't operate. Um, spoiler alert, the tumor's still there. It's been there over 10 years, but that gave me an excuse to crawl deep into the bottle. And so for about a month, I mean, I just, I was drinking at that point, because who's going to mess with me, right? I have inoperable cancer. That was the excuse I needed, and it that's what really led me to take the gloves off, which led me to Vegas. So I tell you, this cancer saved my life, because I would have died for my drink and long before I would have died from the cancer. Yeah, Michael Hingson ** 44:19 I hear you. Well, you've said that you recognize that you didn't overcome adversity. You survived it. What does what does that mean? And how do you overcome adversity? Nick Klingenmith ** 44:29 I understand surviving it is when? How did I how do I say it for someone else? You know? It was because, as I'm standing there in the totality, here's the thing I told you, how I was growing up. You know, this sort of independent kid? Right child of neglect grows up to be independent, weird, right child with trust issues grows up to be self sufficient, cool, but at some time along the way, that just becomes resentment. It and fear, and it works against us, and that's what creates a little bit of the victim mindset, and so, and it's easy to get that way when bad things happen to us, we feel like it's unfair. I mean, it's just natural. Nobody's immediately like, oh, I guess it's just my turn. So I think living with all those things. But this is where, where part of it gets confusing is I survived something, and people would tell me how tough I was. I would all I did was not die from cancer. I didn't do surgery, I didn't prescribe treatment. All I did was not die. I didn't cure cancer for anyone else. So I survived it. I didn't overcome it. All I did was show up to a doctor's appointment like, I'm lucky that I got thyroid cancer and not prostrate cancer. That's it. So I didn't overcome anything. I'm a diabetic. I'm still diabetic. How did I overcome diabetes? By having it. No sir, I was surviving it. All I was doing was being diabetic, but the mindset of thinking that, man, maybe when am I going to get a break? All these things keep happening to me, happening to me. When you think that way, you're not overcoming any of it. You are just surviving it. And you know what? God bless you. Because I know it's hard for a lot people go through a lot, and it's sometimes hard to handle. To overcome it, though, we have to do something with it. That's how you overcome it. I'm a diabetic who helps other diabetics realize they can be ultra endurance athletes. I race with the words fuck cancer written across my chest. I'm currently fundraising for the American Cancer Society for men were pink. I do what I can to help other people who are hearing cancer. I have cancer for the first you have cancer for the first time. That's how I get back there. I try to help other alcoholics recover and get sober. I write books and share about my fears and things that other people can relate to in the hopes that they, too, can overcome those obstacles. And that's how I overcome it. Those things lose power over me now, yeah, Michael Hingson ** 47:08 and I think that last sentence is the real key to the whole thing. You're not giving them power. You're you're putting your power in your mindset elsewhere. You're not giving power to diabetes. Yeah, it's there. You're not giving power to drink. Since you become sober, have you ever taken a drink anymore? No, not at all. So you know you you took away the power, and you're putting the power into the mindset and all the things that you're expressing, which is so important, I think again, that's so much of what most of us tend not to learn, that a lot of the things that we deal with, we deal with because we give them the power, rather than moving forward and putting the power where it really needs to go. Nick Klingenmith ** 48:04 It's we raise, we raise kids this way, man. And I mean, they're raising the moment to say it's not fair. Wait, everyone's supposed to get a turn, and that's not true. Well, everyone does get a turn, but they get it in a different way, and something I've come to appreciate, because here's here's something that if I wasn't a speaker, and if I had not written a book, I would never talk about cancer, because I feel like I'm sitting at the kitty table, and it'd be, quite frankly, like it's hard for me, like I had an easy road, considering cancer. I'm alive. I've had multiple surgeries, but I mean, God, compared to what so many people that I know have gone through and the people that we've lost, it took me a long time to be okay with the fact that I'm alive and to realize too that that's not something I need to apologize for, but especially if I'm gonna be a speaker and talk about having cancer, and in any way, let that, like me benefit from that, then I have to do something with that. That's what gives me the fuel. And I didn't know how to it was the first time that that I wrote f cancer across my chest. It was because a friend of mine had told me about their diagnosis and they were struggling with it, and I just, I didn't know how to help them, and I just, I just wanted to let them know they weren't alone. So literally, that morning, at five in the morning, I grabbed Sharpie and I wrote it on my chest, and I went out and I did the race, and I was expecting people, their kids around. I was a little iffy about using the F bomb, but I think cancer deserves all four letters, and everyone intended to agree with me that day, I was really surprised at just people tell me about their their loved ones they've lost, or the people struggling with it, or about their the people that have thrived. And I mean, I love hearing the survivor stories, because you don't hear enough of them, yeah, and it, what I've realized is you just. People know they're not alone. They just let it's like you're just letting people have told me about, like, their four year old niece while under the barbed wire crawl of a race. I mean, like, clearly, they they need to share. And so if that's if I help even just that little bit, then that's the role I get to play. And I say, get to play. And Michael Hingson ** 50:19 I'm with you. I hear you. I talk about resilience, I talk about teamwork and trust. And, of course, tell my September 11 story. And I decided to start to do that. Well, first of all, it was my wife and I together. We decided that I should do that, because if we could help people move forward from September 11, and then, of course, later, from so many other things, teach people that blindness isn't the problem they think it is, and teach them about guide dogs and other things like that, then it makes life worthwhile. So I love to tell people today that what we decided was that selling life and philosophy was a whole lot more rewarding and satisfying than managing a computer hardware sales team and selling computer hardware, and it is Nick Klingenmith ** 51:03 the other night. The conference I spoke at was a sales conference for a company in the logistics industry, but I've been in that industry for 20 years. I've spoken at least at a dozen conferences. However, all of them, except this one, were on sales or logistics, this one was on fear and overcoming adversity and finding purpose and finding purpose in your team and just thriving and leading the charge. And it was, it was such a different experience, and so much more fulfilling, yeah, in that 45 minutes than any of the time I'd ever spoken on another stage. Michael Hingson ** 51:46 What do you think is your your greatest strength as a speaker? What do you really bring to speaking that makes you so successful at it? Nick Klingenmith ** 51:56 I think that this will change over time as but I'm going to say right now, it's, it's simply my authenticity, and maybe not even that may not even change over time, but I'm very raw. I'm very vulnerable. I hold nothing back, and the thing I hear most about myself is that I'm relatable, and so I would say that would be be a differentiator, especially if you consider and this isn't a bad thing for someone who is far more known or professional or more of a brand name. It's not like they're not being raw and authentic, but it gets lost on their it gets lost on their audience over time, and you know, when they're more mainstream. Michael Hingson ** 52:41 What do you think the the most powerful technique or tool is that you use that people do relate to in store, in in speaking, Nick Klingenmith ** 52:53 I speak directly to them and share personal stories. Yeah, that's yeah. I mean, that's it. When I say I I should send you the link later, but I the talk I did the other night. I Maybe it's nervous energy, but I am just back and forth, back and forth, back and forth, back and forth. But I'll tell you what, I made eye contact with every single person in that room, every other second throughout the thing I was I speak to them, and they are personal stories, then they're completely naked. There's nothing that I won't hold back because you know who I am now the obstacle course racing book, right? None of that matters if it's not, if I'm not completely honest about who I was, if I try to sell myself as having been someone else or something else, then I'm not going to help anybody. Yeah. Michael Hingson ** 53:46 Well, and I find, as a speaker, that stories, and they have to be authentic, has to be you, but that stories make a difference. And I've, I've been in situations where a speaker's bureau hired me to go and deliver a speech, and I get there to find out that the speakers bureau was totally inaccurate and incorrect as to the kind of the organization that it was that I was going to speak to. And it taught me to learn that I have to customize every talk I give, and I need to be able to adjust, if you will, on the fly. Sometimes, in the case of one particular talk that I gave, it was a totally different kind of environment. What I was led to believe, fortunately, I could find stories to tell these people that showed that I related to them, and I got invited back to other parts of the organization later because of that. But I think that stories are the most important thing that we as speakers can bring, and they have to be true. They have to be authentic. Can't make it up. People can see through that. A mile away, Nick Klingenmith ** 54:58 I feel like I have to tell the. Vegas story. It's the lowest moment of my life, and if it just it also just speaks to all of it in one incident. So it's kind of like it, but if the person who needs to hear it, you know, I, I don't want someone to just see who I am now and not relate Michael Hingson ** 55:22 well, this podcast is all about unstoppable mindset. What are some ways to develop an unstoppable mindset? Do you think Nick Klingenmith ** 55:28 for one we got to go through to get through it, we have to develop what we've been talking about, this sort of obstacle immunity, or at least this understanding that there's always going to be a next challenge. If we ever think that the mountain will be climbed. We can't be unstoppable. We simply have to accept that the purpose of life is to continue to climb. That's that's one thing, and how do we keep how do we keep doing that? Then achievement. I'm highly achievement driven. You can call it motivated, but I don't think so. I have to look for carrots. So whether it be personal, professional, physical, mental, emotional, spiritual, some sort of development is also how we continue to develop that unstoppable mind. Because the only way to be on there's we can't be 100% unstoppable. We always have to continue to progress and to toughen up and to keep moving for it, one of the things though, that has to be ultimately critical. And people talk about this, but I don't know if they really spend enough time on it. Self belief is the gateway to an unstoppable mindset. You have to believe it before you can see it. Michael Hingson ** 56:32 Yeah, I'm listening. I just agreed with you. Yeah, Nick Klingenmith ** 56:36 no, I know I was I was cutting, I was stopping. Michael Hingson ** 56:39 Yeah, I agree, though. I mean, you've you've got to believe it, and you have to believe it intellectually and in your heart, you have to believe it emotionally as well. It is, as I said, if, if you're not authentic, people will see through you a mile away, no matter what I when, when I started selling, I took a Dale Carnegie sales course, and one of the things that I learned in that course is that the best salespeople are teachers. They're counselors, they guide, but because they're teachers, they also adopt. If they're really successful, stories, they can tell you stories that you, whoever you are, can relate to. And so they've they've analyzed and they understand what you need, and they can tell you stories to show you why what they have will work, or the other side of it is won't work. And I've had that situation happen where I've been selling a product and went into a meeting and learned that clearly what we had didn't work, and it's a choice. Do you still try to push your product on them or not? And I think that that's the worst thing that you can do, is to push a product that's going to jeopardize any relationship you have. And I've told customers in the past, here's why my product won't do what you need. Here's what will. And the result of that has always been calls later that say we really appreciated what you had to say. We've got another opportunity, and you taught us what we need to know your product is perfect. We don't want to put it out to bid. Just tell us a price and we'll order it today. Order it Nick Klingenmith ** 58:23 today. In the book I published a couple months ago, selling inspired, I actually talk about what I call being a bar stool sales person. Nick Klingenmith ** 58:34 Just tell personal stories like pretend you're at the bar talking to the prospect, and convey those things, because people do want to buy from people these days, it's tricky, because they are heavily gravitated towards convenience, but so we have to change our approach on how we get to know them, or, more importantly, let them get to know us, especially if you're buying virtually, like a lot of people are These days, it's not the bar stool salesman has to, has to become a social app sales person, essentially. But people buy from people make it easy for them to get to know who you are. Connect on a different level. Because, I mean, I'm even part of a a Spartan group. Excuse me. There's about 15,000 of us in this Facebook community, and we are very strict about not promoting businesses and services and stuff like that. You know, this is supposed to be about obstacle course, racing, tips, tricks, positive vibes, whatever. But I recently suggested, and we just actually implemented something that we're calling it the the What is your profession? Because there's 15,000 people. Now I don't know the 15,000 but I'm actually close. I know several 100, and I'm actually close with several dozen. If any one of those people has a service that I need, I'd rather buy from them, sure. And if any one of them is like, Hey, I do this, and that they're getting the message from me, like you. Said, Hey, Michael, can you do this? Here's my email. Send it done? Yeah, Michael Hingson ** 1:00:08 yeah, it's still connectionalism, and no matter what, you've gotta be able to connect or you've gotta create an environment where people want to connect with you again, though, that has to be authentic. You can't just fake it. That'll never work. It's Nick Klingenmith ** 1:00:27 actually, it's hard for a lot of people. Now, I've been lucky for a while because couple things, going back in time, I've actually just been highly passionate about sales. So as far as like social content, I'd post sales, stuff, whatever. But I say that I'm lucky because of my story. I mean that would be like, you say your story. And what I mean by that is we have something different to talk about. I don't have to talk about being a speaker. I talk about things that are helpful to other people, and it just makes it easier, like, easier to engage now with, like, one of the guys that I'm coaching, he has no earthly idea how to start building or putting out any sort of content. And I'm like, bro, what do you like? He's like, like, just and so he actually posted something about the NHL that night, and it got decent content and feedback. Because I was like, he's like, You know what LinkedIn is not for? I go Shut up if we were at a standing at the bar together, like having a at a networking event. I don't want your spec sheet from your company. Yeah, I want to know what you're interested in and get to know you. So tell me, let people get to know you. That's it. Because when they click on your profile, if they don't, if all they see is your business brand, they're like, Okay, great, moving on. Michael Hingson ** 1:01:34 Yeah, it is, it is. It is crazy. We you talked earlier about how we bring up kids, and we bring up children in such a strange way. They don't learn to overcome fea
Transforming One-Time Buyers into Lifelong Clients: Building Lasting Customer Relationships for Sustainable Growth Question: Zoltan asks, “I recently came across your co-hosted podcast, Sales Logic, and have been enjoying the insights you share. This year, I'm focused on developing stronger sales skills within the AEC professional services industry in Europe. I would love to learn from you—which three books would you recommend to help me on this journey? I've completed Dale Carnegie's sales training and really connected with its client-centric approach. Many thanks in advance for your recommendations! Wishing you a great day.” Book: What Great Sales People Do by Michael Bosworth
In this episode, Dan Rochon reveals a powerful success strategy inspired by Think and Grow Rich—creating a mental Board of Directors to guide your decisions. He shares how top achievers like P.T. Barnum, Gary Keller, Tony Robbins, and Arnold Schwarzenegger have shaped his thinking and how you can use this method to overcome obstacles, scale your business, and improve every area of your life. Learn how to tap into the wisdom of historical and modern-day leaders even if you've never met them—to make better decisions and achieve your goals faster.What you'll learn on this episodeThe Power of a Mental Board of Directors: Why having a set of advisors, real or imagined, can transform your decision-making and successHow to Choose Your Board Members: Identify leaders and experts in different areas of life, from business to fitness, and use their wisdom to guide youLessons from Legends: Insights from P.T. Barnum on marketing, Gary Keller on systems, and Jack Welch on leadership that can apply to your careerAsking the Right Questions: How to “consult” your board when making tough decisions and why the process itself unlocks better answersThe Next Steps to Growth: Practical actions to research, study, and implement the wisdom of great minds in your own journeyResources mentioned in this episodeThink and Grow Rich by Napoleon Hill – The classic book that introduces the Board of Directors concept To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon
Guest: Ron Koenigsberg Guest Bio: Ron Koenigsberg is an award-winning commercial real estate broker with over three decades of experience and the founder of American Investment Properties, Inc. Recognized as a top-performing broker nationwide, Ron has successfully navigated countless transactions, establishing himself as an industry leader and trusted advisor. As the author of "Power Broker: How to Succeed in Life and Business", Ron shares his proven insights into sales excellence, relationship-building, and personal growth. Known for his engaging style and practical advice, Ron leverages humor, warmth, and real-world experience to empower others to achieve greater professional success and personal fulfillment. Key Points: Dyslexia and Overcoming Challenges: Ron shares his experience of being born with dyslexia, a condition that went undiagnosed during his childhood. Despite struggling with reading and comprehension, he found his strength in "human engineering," which led him to sales. His father's influence, especially through Dale Carnegie's book How to Win Friends and Influence People, helped him realize that 85% of success is due to people skills, not technical knowledge. Sales and Human Connection: Ron emphasizes that sales success relies on building relationships, not just knowledge. He shares that the key to success is understanding people and communication, which is more important than expertise in a specific field. He mentions that 85% of successful entrepreneurs and business leaders start their careers in sales because it builds essential people skills. Teaching Sales to His Team: Ron adopts a "watch, do, teach" approach with his sales team. He emphasizes leading by example and actively teaching his team, building their skills through practical experience. He fosters a supportive environment, always looking to guide and encourage his salespeople, focusing on making them better rather than criticizing them. Streamlining the Prospecting Process: Originally, Ron tried to contact a large number of property owners (around 10,000), but eventually realized that focusing on a smaller group of 800 key individuals worked better. This "narrowing down" approach allowed for deeper, more meaningful connections, and ultimately led to more successful relationships. Persistence in Sales: Ron emphasizes the importance of persistence in sales. He shares that 80% of sales happen after the fourth ask and encourages his team to keep pushing and not be discouraged by rejection. He uses a CRM to manage and track relationships, remembering personal details about prospects, as he believes in the power of personalization. Building Resilience: Ron believes resilience is crucial for sales success and business leadership. Despite setbacks and rejections, resilience helps maintain motivation and drive. He practices what he preaches by remaining calm in tough situations and sharing his own experiences with his team to help them develop emotional resilience. Hiring Challenges and Social Media: Ron admits that recruiting talent has been his biggest challenge in growing his business. He has recently focused more on social media, growing his LinkedIn following from 1,000 to 14,000 in a year, using it to attract talent and build his brand. His Book, Power Broker: Ron wrote a book titled Power Broker, focusing on success in sales and business. It's particularly aimed at aspiring commercial real estate brokers. The book was written with his sons in mind, sharing his knowledge and lessons for them to use in their lives. The book has resonated with a wider audience and is available in various formats, including Audible and Amazon. Family and Legacy: He shares his desire for his children to be involved in his business, though they are still young. He wants to build a successful company that attracts his sons to work with him in the future. Overcoming Dyslexia: Ron reflects on the impact of dyslexia on his life, acknowledging that it has shaped his resilience and approach to challenges. He stresses that dyslexia taught him how to overcome obstacles and build resilience, which is key to thriving in sales and business. The interview highlights the power of resilience, human connection in sales, persistence, and the importance of teaching others as a key to leadership and success. Guest Links: Connect on LinkedIn www.aiprops.com www.RonKoenigsberg.com Power Broker on Amazon Power Broker on Audible About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. If you are a business owner or sales manager with an underperforming sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Instagram and check out our website at https://gosalesology.com/.
The Charles Manson Story: Manipulation and Transformation - Crime Time Inc. Ep.2In episode 2 of The Charles Manson Story, Alex delves into Charlie Manson's difficult return to McMechen, navigating strained family relations and battling isolation. Struggling to fit in, Charlie finds employment but yearns for control over others. His obsession with manipulation grows, spurred by his fascination with pimps and later fueled by Dale Carnegie's teachings. After multiple run-ins with the law, a stint in prison introduces him to significant influences, including Scientology and mentors like Alvin 'Creepy' Karpis. Charlie's ambitions intensify amidst the countercultural surge of Berkeley, setting the stage for his dark path ahead. Join Alex, Simon, and Tom for an in-depth analysis and expert commentary in this gripping episode of Crime Time Inc.00:00 Introduction to The Charles Manson Story00:14 Charlie's Struggles in McMechen01:04 Charlie's Social Isolation and Rejection02:00 Charlie's Religious Influences03:20 Charlie's Troubled Relationships05:10 Marriage and Brief Normalcy06:08 Descent into Crime06:38 Arrest and Imprisonment07:26 Life at Terminal Island07:56 Learning from Pimps09:53 Rosalie's Departure and Parole Denial11:09 Rehabilitation Efforts in Prison12:34 Influence of Dale Carnegie15:39 Charlie's Release and New Ambitions16:27 Charlie's Return to Crime19:48 McNeil Island Penitentiary20:35 Charlie's Manipulative Education27:21 Charlie's Musical Aspirations29:15 Charlie's Parole and Move to Berkeley30:03 Expert Analysis and ConclusionTom Wood is a former murder squad detective and Deputy Chief Constable of Lothian and Borders Police in Scotland. Tom worked on many high profile murder cases including Robert Black, Peter Tobin and was part of the team investigating The World's End Murders from day one until 37 years later when the culprit, Angus Sinclair was finally convicted. Tom was latterly the detective in overall charge of The World's End murder investigation. Tom is now retired from the Police and is a successful author.Tom Wood's Books Ruxton: The First Modern Murder https://amzn.eu/d/25k8KqGThe World's End Murders: The Inside Story https://amzn.eu/d/5U9nLoPSimon is the best selling author of The Ten Percent, https://amzn.eu/d/5trz6bs a memoir consisting ofstories from the first part of his career as a police officer. From joining in 1978,being posted in Campbeltown in Argylll, becoming a detective on the Isle ofBute, Scotland, through to the Serious Crime Squad and working in the busy Glasgowstation in Govan, #CharlesManson#MansonMurders#truecrimepodcast#helterskelter#crimehistoryFurther reading on the Charles Manson which helped influence this podcast:Manson: The Life and Times of Charles Manson by Jeff GuinnHelter Skelter: The True Story of the Manson Murders by Vincent Bugliosi and Curt GentryCharles Manson, the CIA and the Secret History of the Sixties by Tom O'Neill Hosted on Acast. See acast.com/privacy for more information.
What if the key to building a thriving law firm wasn't just legal expertise, but mastering the art of influence? In this episode of Great Practice, Great Life, Doug Burnetti, founding attorney of Burnetti P.A., shares how the book How to Win Friends and Influence People shaped his success in law and leadership. Doug shares how skills like empathy, active listening, and servant leadership are essential in any field. He discusses how attorneys can strengthen client relationships and build high-performing teams by implementing those values. Inspired by Dale Carnegie's wisdom, he explains why treating others with respect, showing genuine interest, and embracing humility lead to a more fulfilling and profitable legal career. Steve and Doug also talk about the power of authentic communication in law firm management, the importance of admitting mistakes to build trust, and legal legend Gerry Spence's storytelling approach to connecting with clients, judges, and juries. Doug goes into strategies for balancing professional success and personal well-being, emphasizing gratitude, leadership growth, and stress reduction. If you're looking to improve client satisfaction, strengthen your leadership skills, and build a more fulfilling legal career, this episode is packed with actionable insights. In this episode, you will hear: Doug Burnetti on the impact of servant leadership and self-help principles on his law practice Insights from Dale Carnegie's “How to Win Friends and Influence People” The importance of empathy, active listening, and authentic communication in legal practice Exploration of Gerry Spence's storytelling techniques to enhance client relationships The role of gratitude and continuous self-improvement in balancing professional and personal well-being Tips for effective leadership, including admitting mistakes and fostering trust within teams Strategies for improving client service and building strong interpersonal relationships Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Supporting Resources: How to Win Friends & Influence People by Dale Carnegie: www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 Episode 108: Breakthrough Growth: How Empathetic Leadership Drives Success with Doug Burnetti: atticusadvantage.com/podcast/breakthrough-growth-how-empathetic-leadership-drives-success-with-doug-burnetti Burnetti, P.A.: www.burnetti.com Doug Burnetti bio: www.burnetti.com/attorneys/doug-burnetti Four Thousand Weeks: Time Management for Mortals by Oliver Burkeman: www.amazon.com/Four-Thousand-Weeks-Management-Mortals/dp/0374159122 Contact us to learn more about the Trial Lawyer's Great Practice, Great Life Program: atticusadvantage.com/contact-us Atticus Law Firm Coaching: atticusadvantage.com/coaching If there's a topic you would like us to cover on an upcoming episode, please email us at steve.riley@atticusadvantage.com. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Who doesn't know the name Dale Carnegie, founder of the Dale Carnegie Courses? Born 1888 on a farm in Missouri, this farmboy-turned-salesman-turned-actor, teacher, author, and self-help guru has helped thousands of people through his teachings, and 100 years later, they are still relevant, and we are still remembering him. Part of the Dale Carnegie legacy are Mr. Jerry Wilson and Ms. Jessie Wilson (no relation). Jerry Wilson is the franchise owner for Dale Carnegie Training in Arkansas and other territories of the midwest. A certified trainer, Jerry has spent the past 30 years working with thousands of companies to develop effective management solutions, captivating audiences with his dynamic and enthusiastic speaking style. Jessie Wilson is the VP of Client Engagement and a Senior Trainer at Dale Carnegie. She has over 12 years of experience in sales leadership and as a certified coach who provides world-class training to organizations across the midwest. Jessie is acknowledged by Dale Carnegie and Associates as being one of the top consultants in North America.
453 Reflections with Actions with Amy Rowlinson After every five guest interviews, I take time to reflect on each episode, honing in on specific topics, unravelling different threads and diving deeper into the moments that sparked my curiosity. In this episode, I explore themes such as storytelling, neurodiversity, Diversity, Equity and Inclusion (DEI), motivation, mastery, autonomy, truth and rigour, sharing my Reflections with Actions drawn from these five recent podcast conversations: 448 Health, Wealth and Happiness with Gurps Khaira 449 Keys to Self-Compassion with Charlie Hart 450 Redesigning for Difference with Nadia Nagamootoo 451 Reveal Your Brilliance with Sarah Stones 452 Storytelling with Substance Simon Raybould KEY TAKEAWAY ‘If you're striving toward your own version of meaningful success, remember, success isn't just about the outcome. It's about who you become in the process and the lives you impact along the way.' BOOK RECOMMENDATIONS* Drive by Daniel Pink - https://amzn.eu/d/8ZEhdXp When by Daniel Pink - https://amzn.eu/d/iIwHBMt To Sell is Human by Daniel Pink - https://amzn.eu/d/7eI1MCd Traction by Gino Wickman - https://amzn.eu/d/4ci5Pkn Good to Great Jim Collins - https://amzn.eu/d/8sCZssi Start with Why by Simon Sinek - https://amzn.eu/d/1cUR1EM How to Win Friends and Influence People by Dale Carnegie - https://amzn.eu/d/fHKiA9J Focus on Why by Amy Rowlinson with George F. Kerr – https://amzn.eu/d/6W02HWu ABOUT THE HOST - AMY ROWLINSON Amy is a purpose and fulfilment coach, author, podcast strategist, podcaster and mastermind host helping you to improve productivity, engagement and fulfilment in your everyday life and work. Prepare to banish overwhelm, underwhelm and frustration to live with clarity of purpose. WORK WITH AMY If you're interested in how purpose can help you and your business, please book a free 30 min call via https://calendly.com/amyrowlinson/call KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter CONNECT WITH AMY https://linktr.ee/AmyRowlinson HOSTED BY: Amy Rowlinson DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate, I earn from qualifying purchases.
What were we created for and how does that inform our relationships? In this final episode in our segment on relationships, Jeff Swanson describes four fundamentals that become especially potent when relationships turn problematic: Love Listening Structure Direct communication If you know Jeff, you may catch the humor of his title and of his proposition to offer groundbreaking thoughts about relating to children and million-dollar hints for interacting with parents and other teachers. Jeff Swanson has taught in a wide range of school settings for several decades and offers here some of what he's learned in nurturing strong relationships around the school. Jeff throws in many anecdotes alongside of a very straightforward collection of principles. If you want to love your job and want your teachers to love their jobs five and ten years from now, this will help guide you towards that future. Links How to Win Friends and Influence People by Dale Carnegie: https://a.co/d/gRnZ9qQ This recording was first published on The Dock as "Naughty Students, Naughty Parents, and Naughty Teachers!": https://thedockforlearning.org/lecture/naughty-students-naughty-parents-and-naughty-teachers/ More recordings from Teachers Week 2023: https://thedockforlearning.org/series/teachers-week-2023/
(0:00) Intro(1:26) About the podcast sponsor: The American College of Governance Counsel(2:13) Start of interview(2:45) Joe's origin story(4:07) His early career starting in London, with law firm Linklaters. (6:43) His move to Friendster in Silicon Valley.(8:00) His time at Videoegg.(9:24) His time at the International Trade Administration in the Obama Administration.(11:30) His return to private practice with Gannett and Facebook's emerging products.(13:10) His operating role at SOSV, a global venture capital firm (2019-present)(15:10) How he got started with his board service. First board experience: a UK public company called GoCompare.(16:50) Difference between a "good" and a "great" director. (18:34) Distinguishing the concept of overboarding between public and private VC-backed companies. Reference to VCBA (5/14/25)(21:06) Some differences between U.S. and U.K. governance practices.(24:57) On the increasing politicization of corporate governance, including ESG and DEI (plus boardroom diversity). "Let's bend it, not end it."(27:47) The origin story of the bio books that he compiles.(31:07) On the impact of AI in the boardroom. Boards need to 1) move faster on AI, and 2) focus on the transformation, not only the tech.(35:50) On navigating in VUCA times (Volatility, Uncertainty, Complexity, and Ambiguity). "Act proactively, not reactively"(38:18) Challenges for boards in next 5-10 years: 1) time management and 2) increasing focus on director skill sets.(35:50) On navigating the regulatory landscape in VUCA times (Volatility, Uncertainty, Complexity, and Ambiguity).(41:27) On board evaluations.(46:00) Will governance regulations harmonize internationally? Example: climate change disclosures.(49:15) The UK's approach for boards to engage with employees: workers' council, board representation, or DNEDs.(46:00) Will governance regulations harmonize internationally? Example: climate change disclosures.(51:50) Books that have greatly influenced his life:How to Win Friends and Influence People by Dale Carnegie (1936)Range, by David Epstein (2019)(52:38) His mentors: Barry Williams (E153)(54:13) Quotes that he thinks of often or lives his life by. "Be kind, for everyone you meet is fighting a hard battle" and "I never lose, I either win or learn."(56:27) An unusual habit or an absurd thing that he loves. (57:10) The living person he most admires.Joe Hurd is a purpose-driven public company board director and strategic advisor who focuses on digital transformation, international expansion and stakeholder engagement. You can follow Evan on social media at:X: @evanepsteinLinkedIn: https://www.linkedin.com/in/epsteinevan/ Substack: https://evanepstein.substack.com/__To support this podcast you can join as a subscriber of the Boardroom Governance Newsletter at https://evanepstein.substack.com/__Music/Soundtrack (found via Free Music Archive): Seeing The Future by Dexter Britain is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License
Susan Cain, author of the groundbreaking bestseller Quiet: The Power of Introverts in a World That Can't Stop Talking, shares a guide for how introverts can thrive in the workplace without sacrificing their authentic selves. Drawing from her extensive research and personal experience, Cain offers a powerful reframing: success doesn't require becoming more extroverted—it demands becoming more fully yourself.—What you'll learn:1. A simple definition of introversion and how it differs from shyness—plus a simple two-question test to determine where you fall on the spectrum2. Five practical tactics introverts can use to be more successful in business while staying true to their natural temperament3. How to handle challenging workplace scenarios like meetings dominated by loud voices and networking events that drain your energy4. Specific strategies for managers and founders to create environments where introverted team members can contribute their best work5. Practical techniques for saying no to energy-draining commitments6. Strategies for managers to better support and leverage introverted team members7. Practical advice for raising introverted children to help them develop confidence while honoring their natural temperament8. Why seeking to become “more extroverted” is the wrong goal—and what to focus on instead to achieve professional success—Brought to you by:• Enterpret—Transform customer feedback into product growth• Vanta—Automate compliance. Simplify security• Fundrise Flagship Fund—Invest in $1.1 billion of real estate—Find the transcript at: https://www.lennysnewsletter.com/p/the-hidden-power-of-introverts-susan-cain—Where to find Susan Cain:• X: https://x.com/susancain• LinkedIn: https://www.linkedin.com/in/susancain/• Website: https://susancain.net/• Instagram: https://www.instagram.com/susancainauthor/#• Facebook: https://www.facebook.com/authorsusancain• Substack: https://substack.com/@susancain—In this episode, we cover:(00:00) Introduction to Susan Cain(05:07) Understanding introversion(08:55) The spectrum of introversion and extroversion(13:27) Overcoming public speaking anxiety(17:13) Learning to embrace your introverted self(23:16) The power of leaning into your strengths(24:36) Strategies for introverts to thrive in their career(34:06) The importance of saying no(38:35) What to do instead of networking(41:59) Effective meeting participation for introverts(47:31) Creating a productive work environment(51:14) Raising an introverted child(57:58) Finding the right career fit(01:08:09) Lightning round and final thoughts—Referenced:• The power of introverts: https://www.ted.com/talks/susan_cain_the_power_of_introverts• The hidden power of sad songs and rainy days: https://www.ted.com/talks/susan_cain_and_min_kym_the_hidden_power_of_sad_songs_and_rainy_days• Why bittersweet emotions underscore life's beauty: https://www.ted.com/talks/susan_cain_why_bittersweet_emotions_underscore_life_s_beauty• Desensitization: https://en.wikipedia.org/wiki/Desensitization_(psychology)• Malcolm Gladwell's website: https://www.gladwellbooks.com/• Warren Buffett on X: https://x.com/warrenbuffett• Dale Carnegie speaking courses: https://www.dalecarnegie.com/en/presentation-skills-public-speaking-training• Bill Gates on X: https://x.com/billgates• Kathy Fish on LinkedIn: https://www.linkedin.com/in/kathy-fish-23b5777/• Why most public speaking advice is wrong—and how to finally overcome your speaking anxiety | Tristan de Montebello (CEO & co-founder of Ultraspeaking): https://www.lennysnewsletter.com/p/master-public-speaking-tristan-de-montebello• Ultraspeaking: https://ultraspeaking.com/lenny/• Rethinking the Extraverted Sales Ideal: The Ambivert Advantage: https://faculty.wharton.upenn.edu/wp-content/uploads/2013/06/Grant_PsychScience2013.pdf• Cutco: https://www.cutco.com/• Tim Ferriss's post about his new book: https://x.com/tferriss/status/1878936085033791817• Mihaly Csikszentmihalyi: https://en.wikipedia.org/wiki/Mihaly_Csikszentmihalyi• Naval on X: https://x.com/naval• On saying no: https://www.lennysnewsletter.com/p/how-to-say-no• Susan Cain—How to Overcome Fear and Embrace Creativity: https://tim.blog/2019/01/24/susan-cain/• Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building• Renee Wood on LinkedIn: https://www.linkedin.com/in/recoale/• The Sopranos on Max: https://play.max.com/show/818c3d9d-1831-48a6-9583-0364a7f98453• The Talented Mr. Ripley on Prime Video: https://www.primevideo.com/detail/The-Talented-Mr-Ripley/0HA0GNFQ4ZXYPDNJHQEENK2Q6Q• Tugboat Institute: https://www.tugboatinstitute.com/• Leonard Cohen quote: https://www.goodreads.com/quotes/4484-there-is-a-crack-in-everything-that-s-how-the-light—Recommended books:• Quiet: The Power of Introverts in a World That Can't Stop Talking: https://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153• Creativity: Flow and the Psychology of Discovery and Invention: https://www.amazon.com/Creativity-Flow-Psychology-Discovery-Invention/dp/0062283251• Quiet Power: The Secret Strengths of Introverted Kids: https://www.amazon.com/Quiet-Power-Secret-Strengths-Introverted/dp/0147509920• Gandhi: An Autobiography—The Story of My Experiments with Truth: https://www.amazon.com/Gandhi-Autobiography-Story-Experiments-Truth/dp/0807059099• Flow: The Psychology of Optimal Experience: https://www.amazon.com/Flow-Psychology-Experience-Perennial-Classics/dp/0061339202• The Power of Myth: https://www.amazon.com/Power-Myth-Joseph-Campbell/dp/0385418868/• Bittersweet: How Sorrow and Longing Make Us Whole: https://www.amazon.com/Bittersweet-Oprahs-Book-Club-Longing/dp/0451499794• Good Energy: The Surprising Connection Between Metabolism and Limitless Health: https://www.amazon.com/Good-Energy-Surprising-Connection-Metabolism/dp/0593712641• The 5 Types of Wealth: A Transformative Guide to Design Your Dream Life: https://www.amazon.com/Types-Wealth-Transformative-Guide-Design/dp/059372318X—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
SummaryIn this episode of the Gird Up Podcast, host Charlie Ungemach interviews his grandfather, Bob Schmidt, discussing family dynamics in business, the importance of honesty in sales, and the value of personal relationships. Bob shares insights on hiring practices, retaining good employees, and the generational differences in work ethic. The conversation also touches on the impact of technology on relationships and the importance of valuing the elderly in society. In this conversation, Bob and Charlie explore the complexities of relationships, particularly in family and business settings. They discuss the importance of understanding differences, the role of family in personal and professional life, and the significance of faith and consistency. Bob shares personal anecdotes that highlight life lessons learned through experiences, emphasizing the value of communication, quality time, and effective time management. The discussion also touches on health choices and the influence of Dale Carnegie's teachings on personal development. In this conversation, Bob shares his experiences with public speaking, his time spent in Australia, and the adventures he had while traveling around the world. He reflects on the importance of understanding different cultures and the lessons learned through his travels. The discussion highlights the value of personal growth, storytelling, and the joy of exploring new places.Chapters00:00 Introduction and Background01:05 Family Business Dynamics04:30 Building Customer Relationships05:50 Honesty in Sales09:00 Hiring for Ethics and Honesty11:45 Retaining Good Employees12:55 Generational Differences in Work Ethic15:00 The Impact of Technology on Relationships19:54 The Importance of Personal Connections26:07 Valuing the Elderly30:02 The Influence of Environment on Aging33:00 Navigating Relationships and Differences35:10 The Role of Family in Life and Business36:36 Faith and Consistency in Life38:25 Life Lessons from Personal Experiences42:51 Working Together: Marriage and Business46:04 Balancing Family and Business Responsibilities48:18 Communication and Clear Roles in Family Business52:54 Quality Time: Togetherness in Family Activities54:41 Health and Lifestyle Choices56:56 Transitioning Between Work and Home Life59:28 Time Management and Productivity Insights01:01:26 Influence of Dale Carnegie on Personal Development01:01:40 The Power of Public Speaking01:04:03 Experiences in Australia01:10:03 Kangaroo Hunting Adventures01:15:56 Traveling the World: A Young Explorer's Journey01:28:57 Reflections on Travel and Cultural UnderstandingGird Up Links:https://youtube.com/@girdupministries4911?si=tbCa0SOiluVl8UFxhttps://www.instagram.com/girdup_be_a_man/https://www.girdupministries.com Hosted on Acast. See acast.com/privacy for more information.
About the Guest:Meet Dr. Bruce Stillman, president and CEO of Cold Spring Harbor Laboratory, one of the oldest and most distinguished scientific and research facilities on the planet. Growing up, Bruce knew that medicine and science were in his future—he was already volunteering in hospitals at the age of fifteen. But little did he suspect that his first gig out of medical school would prove to be his entire career. “I was thirty-eight at the time,” he says. “And I got plucked out of the faculty here to become assistant director and, ultimately, director…I had no experience in running anything. But I knew the culture of the lab, the organization, and I think that was the most important thing that I've carried forward.” This knowledge informed his leadership approach, which ultimately led both the organization and its faculty and staff to flourish under his direction. Learn more about Bruce and his amazing career in this episode of the Take Command podcast.What You Will Learn:Lessons in conflict resolution and negotiationsStories of the ups and downs of being a Nobel laureateStrategies for bringing workers together under a single missionInsights into why having a big question to answer still requires flexibility in how you approach itJoin us for this incredible episode, where you'll learn everything you want to know about fostering an environment that supports mentorship and risk-taking. Bruce is here to share his knowledge. Don't hesitate to dive into his wisdom to make your own organization even better. Listen to the Take Command podcast today! Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.
On this episode of Nemo Radio, I'm revealing a shocking truth about LinkedIn that might be costing you countless clients as a result.When I discovered this fundamental mistake plaguing 99% of LinkedIn profiles, it completely transformed my approach to LinkedIn - and helped me generate 6 figures in just 90 days from the platform!Here's what's fascinating: While everyone obsesses over connection strategies and content algorithms, they're missing the foundational element that makes or breaks your LinkedIn success from the moment someone lands on your profile page.What You'll Discover:
Today's wisdom comes from How to Win Friends and Influence People by Dale Carnegie. If you're loving Heroic Wisdom Daily, be sure to subscribe to the emails at heroic.us/wisdom-daily. And… Imagine unlocking access to the distilled wisdom form 700+ of the greatest books ever written. That's what Heroic Premium offers: Unlimited access to every Philosopher's Note. Daily inspiration and actionable tools to optimize your energy, work, and love. Personalized coaching features to help you stay consistent and focused Upgrade to Heroic Premium → Know someone who'd love this? Share Heroic Wisdom Daily with them, and let's grow together in 2025! Share Heroic Wisdom Daily →
https://triunfacontulibro.com/Si hay algo que muchos escritores tienen en común, además del amor por las palabras, es la soledad. Pasamos horas frente a la pantalla, inmersos en nuestras ideas, sin nadie con quien compartir el proceso. Y cuando terminamos nuestro libro, nos damos cuenta de que escribir era solo la primera parte del camino: ahora hay que hacerlo llegar a los lectores. Pero, ¿y si te dijera que escribir y publicar un libro no tiene por qué ser un proceso solitario? Dale Carnegie tenía razón: las relaciones lo son todo Seguro que has oído hablar de Cómo ganar amigos e influir sobre las personas, el clásico de Dale Carnegie. Su premisa sigue más vigente que nunca: las conexiones humanas son la clave del éxito, y eso incluye el mundo de los escritores. En nuestra última entrevista, hablamos con Borja Muñoz y Sonia, autores del Método DTM, un sistema que aplica las enseñanzas de Carnegie al mundo digital. ¿Cómo construir relaciones auténticas en un mundo hiperconectado pero cada vez más solitario? ¿Cómo superar el miedo al rechazo y utilizar el networking para que tu libro no pase desapercibido? Si alguna vez has sentido que publicar un libro es como lanzar un mensaje en una botella y esperar que alguien lo encuentre, necesitas escuchar esta entrevista. Lo que aprenderás en la entrevista con Borja y Sonia
Episode 250FACULTY: Ryan Bakke, CPACLASS: #ShoperationsIn this episode, Ryan Bakke, CPA discusses his incredible journey of building a $3 million accounting firm by the age of 26. Ryan shares insights on the importance of a good hook in marketing, strategies for running a successful firm, and leveraging social proof through platforms like Facebook. He also delves into his motivations for leaving Deloitte, the value of mentorship, and his future goals for rapid growth and acquisition within the accounting profession. Ryan's story is a testament to how far standing on the shoulders of giants can get you.
The smallest habits create the biggest impact. Lately, I've been intentionally practicing three daily habits that have completely shifted the way people respond to me. Inspired by the Dale Carnegie book, How to Win Friends and Influence People, I break down exactly how I apply these habits in my daily life — whether I'm striking up a conversation at a coffee shop, remembering details about the barista, or making someone feel seen by using their name. These small shifts have helped me create instant trust, open new doors, and deepen my relationships in ways I never expected. Check out our Sponsors: LinkedIn Talent Solutions - The hiring partner that makes it easy to post jobs for free, share with your network, and attract qualified candidates all in one place. Find your next great hire by posting your job for FREE at linkedin.com/qualified Rocket Money - go to rocketmoney.com/EYH to check out the personal finance app that helps find and cancel your unwanted subscriptions, monitors your spending, and helps lower your bills so you can grow your savings. Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at Shopify.com/happy Saily - Get an exclusive 15% discount on Saily eSIM data plans! Go to https://saily.com/EARNHAPPY download the Saily app and use code 'EARNHAPPY' at checkout Open Phone - Stop juggling all your customer calls and texts from your personal phone. Save 20% off your first 6 months when you go to openphone.com/earn HIGHLIGHTS Why I'm making it a daily habit to start conversations with strangers. How I use a simple note-taking trick to remember key details about people. How showing genuine interest in people makes you unforgettable. Why using names builds instant trust and connection. How to turn daily interactions into opportunities for growth. RESOURCES Listen to my free SECRET PODCASTS SERIES - Operation: Rekindle This B*tch Get glōci HERE Use code: HAPPY at checkout for 25% off! FOLLOW Follow me: @loriharder Follow glōci: @getgloci
Alexandra Levit is a writer, consultant, speaker, workplace expert, and futurist. She has written ten business and workplace books and is currently a nationally syndicated columnist for the Wall Street Journal. In 2019, she was named to "The Thinkers 50 Radar" List.Mentioned on the ShowConnect with Alexandra on LinkedIn: https://www.linkedin.com/in/alexandralevitLearn more about Alexandra and her Inspiration at Work content: https://alexandralevit.com/Alexandra's books: https://alexandralevit.com/booksReady Player One (book): https://a.co/d/f4dPAST________________________Connect with O'Brien McMahon on LinkedIn: https://www.linkedin.com/in/obrienmcmahon/Learn more about O'Brien: https://obrienmcmahon.com/Timestamps(1:48) - Welcoming Alexandra(2:12) - How did you start doing futurist work?(5:08) - What were you doing to self-destruct your career?(7:08) - What were your insights from the Dale Carnegie class?(8:15) - What is your take on the "bring-your-whole-self-to-work" movement?(10:33) - Developing skills in forecasting and strategic foresight.(15:08) - Did you cultivate the ability to see beyond just tomorrow?(16:55) - How do you recommend building the skill of vigilance?(19:29) - Balancing an optimistic view of the future with a pessimistic view of the future.(26:52) - What trends are you seeing people pay too much attention to and why?(30:15) - How do we effectively make sense of new technologies?(34:20) - Are there any other trends people are paying too much attention to?(36:30) - Which trends are not receiving enough attention?(43:37) - How would you encourage people to think about trends for success?(47:03) - Why are you buying property in Vermont?(49:38) - Final thoughts: Don't be scared and see opportunities.
Show NotesDanny Martin grew up in Canton, MI, as the youngest of six boys, starting his career with a newspaper route at age 13, unknowingly honing his sales skills. His diverse journey spans industries like retail, landscaping, and sales, eventually leading to 15 years as a business owner. Danny's philosophy of lifelong learning is inspired by legends like Dale Carnegie and Tony Robbins, making him a dynamic force in entrepreneurship and personal growth.Quote: "Dream big, and don't ever think anything is too big. Nothing in this world started without someone believing in their own vision."
People climbing to be number one. How do they do it? What is the fundamental difference between us and them? Visit thisamericanlife.org/lifepartners to sign up for our premium subscription.Prologue: Ira Glass talks with Paul Feig, who, as a sixth-grader, at the urging of his father, actually read the Dale Carnegie classic How to Win Friends and Influence People. He found that afterward, he had a bleaker understanding of human nature—and even fewer friends than when he started. (9 minutes)Act One: David Sedaris has this instructive tale of how, as a boy, with the help of his dad, he tried to bridge the chasm that divides the popular kid from the unpopular — with the sorts of results that perhaps you might anticipate. (14 minutes)Act Two: After the September 11th attacks on the World Trade Center and the Pentagon, U.S. diplomats had to start working the phones to assemble a coalition of nations to combat this new threat. Some of the calls, you get the feeling, were not the easiest to make. Writer and performer Tami Sagher imagines what those calls were like. (6 minutes)Act Three: To prove this simple point—a familiar one to readers of any women's magazines—we have this true story of moral instruction, told by Luke Burbank in Seattle, about a guy he met on a plane dressed in a hand-sewn Superman costume. (13 minutes)Act Four: Jonathan Goldstein with a story about what it's like to date Lois Lane when she's on the rebound from Superman. (13 minutes)Transcripts are available at thisamericanlife.orgThis American Life privacy policy.Learn more about sponsor message choices.