Podcasts about COO

In this episode of GarageCast, FJ Frazier, COO of Gage Marine, returns to share how employee appreciation isn't just a feel-good gesture—it's a strategic pillar of their explosive growth. From heartfelt celebrations to culture-driven leadership, FJ unpacks what it takes to build loyalty, community, and success in a growing company. Whether you're running a team or building one, this episode is packed with takeaways on creating a workplace where people truly want to stay.

For episode 520, Brandon Zemp is joined by Rena Shah, COO of Trust Machines, the largest ecosystem of Bitcoin applications to maximize the value of the Bitcoin network. Rena, ex-head of exchange at Binance, scaled trading volume from $30M to $3B in 18 months. With a unique background in commodities, drilling engineering (including offshore rig work and Bitcoin mining), and managing a $300M energy portfolio for the Houston Texans' family office, Rena now works with Trust Machines, building the largest Bitcoin application ecosystem. ⏳ Timestamps: 0:00 | Introduction1:04 | Who is Rena Shah?4:40 | What is Trust Machines?5:32 | Bitcoin ecosystem9:07 | Building layers for Bitcoin14:46 | Bitcoin vs. Multichain Ecosystems15:46 | Applications20:17 | Future of Bitcoin’s ecosystem22:30 | Steak N Shake accepts Bitcoin24:12 | Trust Machines roadmap26:10 | Permissionless 2025

Air traffic controllers at Newark Liberty International Airport again lost contact with planes Monday, according to the FAA. It's the fourth such incident at that airport in less than a month and the latest in a string of alarming incidents and close calls at airports across the country. Geoff Bennett discussed more with David Grizzle, the former COO of the FAA’s Air Traffic Organization. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Davis Warlick, COO of Parkdale Mills, joins hosts Bret Schnitker and Emily Lane to discuss the intersection of technology, sustainability, and cotton manufacturing. They explore Parkdale Mills' commitment to zero waste, innovation in fiber production, and the company's pioneering work with synthetic fiber solutions like CiCLO. Discover the vital role of automation, traceability, and US-grown cotton, while examining Warlick's vision for reshoring American manufacturing. Follow Parkdale Mills:  https://www.parkdalemills.com/ https://ciclotextiles.com/

What do you get when you mix a legendary sandwich shop, a Hollywood icon, and an $8 billion handshake? One hell of a Hospitality Hangout episode. Mike Manzo, COO of Jersey Mike's, joins the show to dish on how the brand became a cult favorite—with over 3,000 locations, a relentless focus on unit-level profitability, and yep, Danny DeVito as their secret weapon. From tamper-proof pickles to military-grade consistency, Mike breaks down what it really takes to scale without selling out. Plus, insider stories about the Blackstone deal, international expansion, and why Mike might owe someone a sandwich (or 5,000). It's meaty, it's motivating, and it's got more than a few laughs. Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com

Rich Harshaw talks with Josh Coffey, COO of Lifetime Home Remodeling out of Denver Colorado. Watch this episode on Youtube here!

Pharmacy is evolving. Are independent pharmacies and pharmacy schools keeping up?    Ed Cohen and Traci Poole join us in this episode of the “Independent Rx Forum” to talk innovation, advocacy, and the push to redefine what it means to be a pharmacist today. From payment reform to public trust, let's turn talk to action.    To learn more about EmpowerRx, the program John Beckner mentioned that was created for pharmacy support staff by our Developing Opportunities committee, visit https://ncpa.org/empower-rx.   Guests:  Ed Cohen, PharmD, FAPhA, COO, PharmTeam Associates  Traci Poole, PharmD, BCACP, BCGP, FAPhA, director of community practice advancement, Belmont College of Pharmacy and Health Sciences, fellow, APhA

Jim O'Conner is the COO of McNellie's Restaurant Group in Tulsa, OK. Jim grew up in MA and went to Tufts University. He studied in Spain and moved to Ireland for a year and really fell in love with true Irish pubs. He returned to the states and worked for Ford in Ann Arbor, MI and then moved to Tulsa with his wife where he discovered the McNellie's Group. He was such a fan of their businesses that he began working for them. The rest is history! We had CEO and Founder of McNellie's Group on the show for episode 1183! Join the Restaurant Unstoppable Network TODAY! Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: Franchise Law Solutions - Thinking about franchising your restaurant? Success doesn't have to mean 100 units overnight. With the right plan, you can build a profitable, local or regional franchise brand. The team at Internicola Law Firm — franchise lawyers and franchise development experts — will show you how.  Visit www.franchiselawsolutions.com. US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025 Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.  Let's make 2025 the year your restaurant thrives. Guest contact info:  Email: jim@mcnellies.com Thanks for listening! Rate the podcast, subscribe, and share!  We are on Youtube: @RestaurantUnstoppable

Visit GoHighLevel.com/Travis to try the ultimate all-in-one CRM platform. Alex is the COO and co-founder of GoHighLevel, a billion-dollar marketing and CRM platform that has transformed how agencies and local businesses operate. With a background in tech and entrepreneurship, Robin's journey spans from running a game server company in college to leading one of the fastest-growing SaaS companies in the world. His unique blend of technical expertise, agency experience, and people-first leadership has made him a respected figure in the SaaS and marketing automation space. On this episode we talk about: Robin's path from tech-savvy entrepreneur to GoHighLevel co-founder How GoHighLevel scaled to 3-4 million users and 1,800+ employees in under seven years The impact of AI on business operations, jobs, and new opportunities like prompt engineering The critical role of soft skills-leadership, communication, persuasion-in an AI-driven world The difference between running an agency as a job versus building a scalable business Bootstrapping GoHighLevel and the power of organic, product-led growth Balancing family, priorities, and founder life Top 3 Takeaways Embracing AI and new technology can multiply your team's impact, but leveraging soft skills like leadership and communication remains irreplaceable. Building a scalable business requires moving beyond “just a job”-focus on systems, recurring revenue, and solving real customer problems. Organic growth, strong partnerships, and listening to your customers are key drivers for sustainable SaaS success Check out FranBridge Consulting for premier non-food franchise opportunities: travischappell.com/franbridgeRobin Learn more about your ad choices. Visit megaphone.fm/adchoices

John Chambers led Cisco through the rise of the internet—transforming it into the world's most valuable company at its peak.On this week's Grit, the former Cisco CEO unpacks how he scaled the business from $70M to $50B+, pioneered M&A as a growth strategy with 180 acquisitions, and built what many called the best sales force in tech.Now leading his own venture firm, Chambers shares how he's backing the next generation of AI-native startups.Guest: John T. Chambers, Former Cisco Executive Chairman & CEO, JC2 Ventures Founder & CEOChapters: 00:00 Trailer00:45 Introduction01:45 Track record, relationships, trust13:21 Acquisitions every year17:32 Product-focused24:40 Family, dyslexia, and without shame30:46 Wang Laboratories35:59 Ready being CEO40:17 Reinventing your business50:08 Numbers don't lie54:09 Sales calls and making mistakes56:20 Adapting leadership style1:06:32 Best leadership year ever1:13:35 A busy, exhausting schedule1:22:07 Candid with me1:25:21 What “grit” means to John1:26:43 OutroMentioned in this episode: John Doerr, OpenAI, Wang Laboratories, IBM, Microsoft, Google, Amazon, Apple Inc., Meta Platforms, FMC Corporation, DuPont de Nemours, Inc., John Mortgage, Don Valentine, Sequoia Capital, Alcatel Mobile, Lucent Technologies, Inc., Verizon Communications Inc., AT&T Inc., Rick Justice, Pankage Patel, Larry Carter, CNBC, Jim Cramer, George Kurtz, CrowdStrike, Randy Pond, Rebecca Jacoby, Mel SelcherLinks:Connect with JohnXLinkedInConnect with JoubinXLinkedInEmail: grit@kleinerperkins.comLearn more about Kleiner Perkins

What if the most fulfilling, profitable version of your surgical career was just a few strategic shifts away? In this episode, Dr. Grant Stuck welcomes back Dr. Roger Levin, Founder and CEO of Levin Group, to break down the Practice Career Cycle, a four-level framework that shows how oral surgeons evolve in their careers, and why most never make it to the most rewarding stage: Level 4. Dr. Levin shares why Level 3, the stage of maximum work, often becomes a trap and how Level 4 offers a path to greater efficiency, higher profits, and more enjoyment. He also explains how delegation, leadership, and having the right office manager can transform your day-to-day experience and long-term outcomes. If you're feeling stuck, overworked, or simply curious about what's possible, this episode offers a clear and inspiring roadmap to a better practice (and a better life)!Key Points From This Episode:Insight into the four-level framework that defines a surgeon's career.The first three levels: from getting started to building competence to maximum work.Warning signs of burnout and stagnation (and how to overcome them).The hidden costs of not marketing consistently.Reasons that most office managers aren't equipped to lead.What it looks like to do only what you excel at.The “post-it test” and how delegation is the key to profitability and freedom.Viewing your office manager as the COO: hiring, training, and decision-making.Imagining a practice that runs without you running it.Ways that income reflects operational efficiency (and how to make it count!)Building a team and culture that empowers you to perform at your highest level.Customer service and relying on a team of experts as key traits of Level 4 surgeons.The value of continuous education and mastering the skill of learning itself.Actionable strategies and practical tips to help you advance to Level 4.Links Mentioned in Today's Episode:Dr. Roger Levin on LinkedIn — https://www.linkedin.com/in/roger-levin-69ab744/Levin Group — https://levingroup.com/American Association of Dental Office Management — https://www.dentalmanagers.com/Harvard Business Review Newsletters — https://hbr.org/email-newslettersThe Dichotomy of Leadership — https://www.amazon.com/dp/1250195772Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059

My guest for Episode #309 of the My Favorite Mistake podcast is La Tonya Roberts, the founder and CEO of Harmony Consulting Group. La Tonya is a fractional COO, HR consultant, and executive coach who helps women entrepreneurs scale their service-based businesses from six to seven figures through systems, strategic planning, and operational excellence. Before launching her firm, she built her career at top consulting organizations like Deloitte and Booz Allen, where she developed deep expertise in organizational change and operational leadership. EPISODE PAGE WITH VIDEO, TRANSCRIPT, AND MORE In this episode, La Tonya shares her favorite mistake—staying too long in roles she had outgrown, taking on too much responsibility, and ultimately burning out. After experiencing both physical and emotional fatigue, including a dramatic moment that sent her to the hospital, she realized that her tendency to overfunction in high-demand environments was unsustainable. Those hard lessons eventually led her to rediscover joy in her work by launching her own business focused on operational harmony and intentional growth. La Tonya explains how she now helps founders—especially women—build scalable, process-driven businesses without sacrificing their well-being. She also shares how she uses tools like ChatGPT to automate repetitive tasks and increase efficiency, both in her business and her clients'. We also talk about the importance of aligning systems, people, and strategy, and how La Tonya's clients benefit from her experience in both large enterprises and nimble startups. Listeners will hear practical advice on avoiding burnout, building systems that run without you, and why "work-life harmony" may be a better goal than elusive "balance."

Guest: Josh Blackman   Guest Bio: ​Josh Blackman is a licensed attorney, real estate broker, insurance broker, and general contractor. Mr. Blackman has some 45 years of business experience as a computer programmer, technical writer, practicing attorney, and entrepreneur. He has founded some six varied profitable companies, including a newsletter publisher, an email/postal-list marketer, a property manager, a real estate brokerage, a construction firm, a real estate holding company, and an insurance brokerage. His business experience includes overall managerial and administrative, marketing, people, project, and financial management, public speaking, contract drafting, and negotiation. He is the author of books and magazine articles involving law, the internet, property management, and real estate compliance.   Key Points: Business Overview · Based in Brooklyn, serving Brooklyn, Manhattan, and Queens. · Manages 130 properties with a staff of 25 employees.   What He Loves About the Business · It's never boring and highly detail-oriented. · Enjoys the variety, from client management to running operations. · The business keeps him constantly learning and adapting.   Sales Philosophy & Structure · Everyone is a salesperson — property managers, field staff, and leadership alike. · Josh and his COO focus on high-level sales to condo/co-op boards and rental building owners. · Sales also includes contracting work, managed by the Chief of Construction.   How Sales Culture is Built · Sales mindset is introduced during hiring and reinforced with weekly meetings. · Uses bonuses and metrics to reward those who generate work and retain clients. · Encourages employee idea-sharing to improve the company and drive growth.   Finding and Managing Leads · Generates “zillions of leads” mainly through SEO—a result of strong optimization since the company's founding. · Also gets leads from vehicle branding, signage on properties, and local reputation. · Faces challenges not in finding leads, but in closing them, partly due to pricing and capacity.   Lead Qualification · Has a process to vet prospects based on: o Location o Property condition and size o Willingness to follow legal requirements (e.g., insurance, safety) · Avoids clients who cut corners or ignore regulations.   CRM & Follow-Up Challenges · Only recently began centralizing lead info, moving from spreadsheets to CRM. · A major sales challenge is a lack of follow-up, especially on complex, multi-step jobs. · Emphasizes organization and tracking: writing things down, prioritizing tasks daily.   Leadership Approach · Inspired by insights from his wife, a child psychologist: reward the positive, understand human motivation. · Sees parallels between parenting and management: leading with structure, support, and positive reinforcement.   Guest Links: LinkedIn: https://www.linkedin.com/in/josh-blackman-734b1b5/ Website: brownstonepropertygroup.com       About Salesology®: Conversations with Sales Leaders Download your free gift, The Salesology® Vault. The vault is packed full of free gifts from sales leaders, sales experts, marketing gurus, and revenue generation experts. Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. If you are a business owner or sales manager with an underperforming sales team, let's talk. Click here to schedule a time. Please subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Instagram, and check out our website at https://gosalesology.com/. 

What if true leadership isn't about chasing success—but about embracing surrender? In this episode, Rev. Dr. Nicole Massie Martin—founder and executive director of Soulfire International Ministries, COO of Christianity Today, and author of Nailing It: Why Successful Leadership Demands Suffering and Surrender—challenges today's leadership norms with a deeply biblical vision of influence shaped by suffering, rooted identity in Christ, and the call to carry the cross. Find full show notes here: https://bit.ly/443drnicolemartin Share the love. If you enjoyed this episode, please rate it on Apple Podcasts and write a brief review. https://podcasts.apple.com/us/podcast/the-flourishing-culture-podcast/id1060724960?mt=2   By doing so, you will help spread our podcast to more listeners, and thereby help more Christian workplaces learn to build flourishing cultures. | Follow our Host, Al Lopus, on X https://twitter.com/allopus  | Follow our Host, Al Lopus, on LinkedIn https://www.linkedin.com/in/allopus/ | Email our host at al@workplaces.org  

Jim and Joy read comments and take calls about evangelization in today's world. Adam Janke, COO of St. Paul Street Evangelization, calls in to share his perspective.

Colleen Carswell, a fractional COO at StructuredToScale.com, discussed her role in helping businesses enhance their backend systems and processes, as well as the importance of personalized software recommendations. She emphasized the importance of business owners understanding their current workflow and customer journey when evaluating software, as well as the need to verify information about software features before sharing it with clients. The conversation also touched on the upcoming Wedding MBA Conference in Las Vegas, where Colleen will share her insights on using SMS text messaging in business. StructuredToScale.com. @colleencarswell_

I sat down with Michael Sonnenshein, now COO of Securitize, to explore how institutions like BlackRock and Apollo are going all-in on tokenized assets. We talked about how this could reshape finance as we know it - from daily yield, to DeFi integration, to even tokenizing public equities. This episode of The Wolf Of All Streets dives deep into the future of institutional DeFi and the unstoppable momentum behind tokenization. Michael Sonnenshein: https://x.com/sonnenshein ►► JOIN THE FREE WOLF DEN NEWSLETTER, DELIVERED EVERY WEEKDAY!

In this episode of The Distribution, host Brandon Sedloff sits down with Jay Maher, Global Chief Operating Officer at H.I.G. Capital, to explore what it takes to build scalable operational infrastructure inside one of the world's leading middle-market private equity firms. With a career spanning over 30 years in fund administration, technology, and operational leadership, Jay brings a unique perspective on institutional growth, data strategy, and the evolving role of the COO. They discuss Jay's journey from cutting NAVs on paper at Merrill Lynch to co-founding and selling multiple fund services businesses, and how that experience informs his approach to streamlining systems, breaking down silos, and preparing H.I.G. for its next phase of growth. They also cover: The complexities of building a centralized data warehouse across asset classes How H.I.G. balances entrepreneurial culture with institutional standards The implementation of Workday HCM and firm-wide performance systems Operational lessons from scaling multiple fund administration teams How to design effective vendor partnerships with aligned incentives The strategic role of the COO in talent, technology, and investor service delivery This episode is a behind-the-scenes look at operational alpha in action, offering a rare window into how scaled private equity firms are building durable foundations for long-term growth. Links: Jay on LinkedIn - https://www.linkedin.com/in/jay-maher-90b71616/ H.I.G. Capital - https://hig.com/ Brandon on LinkedIn - https://www.linkedin.com/in/bsedloff/ Juniper Square - https://www.junipersquare.com/ Topics: (00:00:00) - Intro (00:02:07) - Jay's career and background (00:18:18) - The state of operational alpha for private markets (00:23:10- Advice for folks trying to wrap their heads around maintaining clean data (00:27:00) - How does HIG think about the role of operations and data in the firm's strategic vision? (00:29:59) - Jay's role as COO (00:38:14) - Leadership philosophies (00:40:55) - Outsourcing approaches (00:44:08) - Developing successful partnerships (00:46:02) - What's something that surprised you in your role as COO? (00:48:10) - How do you get people to change? (00:52:52) - What do you see on the horizon over the next 3-5 years?

5-Day Storytelling ChallengeWhether you're looking to boost sales, enhance marketing, or captivate audiences in meetings, this challenge is for you.To sign up go HERE.SHOW NOTES:SERIES: This episode is part of a Launch, Grow, Thrive series with John Wilson on the Stories With Traction podcast. SUMMARY: In this episode, John Wilson and Matt Zaun discuss why hiring the right COO is paramount to the growth phase of your business. DR. JOHN WILSON: John is an entrepreneur, a professor at Drexel University, and the Host of EntreProfessor.MATT ZAUN: Matt is an award-winning speaker and storyteller who empowers organizations to attract more clients through the art of strategic storytelling. Matt's past engagements have catalyzed radical sales increases for over 300 organizations that range from financial institutions to the health and wellness industry. Matt shares his expertise in persuasion with executives, sales professionals, and entrepreneurs, who he coaches on the art of influence and how to leverage this for profits and impact. 

Send us a textIn this episode of the Life Science Success Podcast my guest is David Yourgrau, a seasoned technology and workforce development professional with 15 years of experience. David is the Cofounder and COO of Stack Education, bringing his extensive expertise to help shape innovative solutions in the education and technology sectors.00:00 Introduction to Life Science Success Podcast00:34 Meet David, Co-Founder and COO of Stack Education01:02 David's Journey into Technology and Education03:33 The Birth of Stack Education06:05 Challenges and Pivots in Stack Education's Journey08:21 Innovations in Clinical Research Training11:45 Future Directions and Personal Reflections21:38 Current Challenges and Workforce Planning23:31 Workforce Development and AI Tools25:49 AI in Digital Marketing31:20 Leadership and Accountability33:51 Inspiration and Values36:56 Concerns About AI and Fraud45:57 Excitement for the Future of AI47:32 Conclusion and Farewell

Reflecting on Mother's Day this past weekend, I realize that for many of us our role as mother means we are both CEO and COO for our family… On top of often working full-time outside of home. And even if you aren't a mother, the odds are high if you're a woman that you do a lot of the behind the scenes lifting in your household, and caregiving beyond your household. Today, I'm going to share some hacks and routines from various distinct segments of my life in hopes that they can inspire you to think about and share your own hacks! Be sure to check out the links below to many of the items/resources/help that I refer to in this episode.(Please note: Some, but not all, are affiliate links. When you click a link, you help to keep our show funded, and we thank you!)Sleep: Blissy sleep mask Fitness: Weighted VestNutrition: anti-inflammatory foodsMeals: weekly meals white boardKids Finance: Greenlight card for kidsBeauty: unusual neck cream, my favorite Mascara, pillow case, face scrub~ ~ ~Be sure to check out Elite Strides Immersive Coaching for your opportunity to immediately and effectively manage your biggest goals in life.~ ~ ~Want to learn more about Stacy as a Speaker & Coach?Through the Woods Consulting online: Welcome Follow Stacy on Linked In Stacy's Book: Helping you with the daily habits of Owning Your Journey to find fulfillment. Grab it Here!Thanks for tuning in today. As you might have guessed, I'm passionate about building unbridled success without all the stress. If you are ready to embrace your journey, then join me on Sunday mornings for a moment of focused peace leading into the week ahead: Grab your FREE copy of Sunday Serenity here: Sunday Serenity

In today's episode of the Second in Command podcast, Cameron explores the dynamic partnership between two key leadership roles within a company: the CEO and the COO. Cameron discusses the often underappreciated relationship that drives an organization's success, highlighting the distinct yet complementary functions that each leader provides. You'll gain insights into the fine balance between visionary leadership and operational execution, and the importance of a strong, trusting relationship between these figures.Learn the significance of alignment between the strategic and tactical elements of a business. Cameron discusses how the right leadership pairing can propel an organization forward, but also touches on the challenges that come with maintaining that synergy. In addition, he explores the importance of delegation, growth, and communication within the leadership team to avoid burnout and foster sustainable success.This episode offers a look at how effective leadership teams plan for the future and stay aligned, ensuring that all members are on the same page to achieve long-term goals.If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:Why clear roles, responsibilities, and communication between the CEO and COO is essential. (1:00)How meddling in the COO's responsibilities by the CEO can damage trust and productivity. (3:42)Why the CEO should be responsible for good news, allowing the COO to handle tough decisions. (6:54)The purpose of skip level meetings and their potential impact on organizational advancement. (13:14)The importance of delegating tasks to grow people and align the organization. (18:09)And much more...Resources:Connect with Cameron: Website | LinkedInGet Cameron's latest book – "Second in Command: Unleash the Power of Your COO"Get Cameron's online course – Invest In Your Leaders

In this episode I'm joined by my amazing COO, Taylor, to bring you Part 2 of the “Ask Me Anything” podcast. I answer your most burning human design questions (and questions that have nothing to do with HD at all!).QUESTIONS ANSWERED IN THIS EPISODE:Right at the time I was diagnosed with ADHD a few months ago and chronic sleep disorder from childhood, I found you. And as I study my human design chart, it seems I'm in my not self in burnout and have been since primary school or since I remember. I'm not on medication as I feel I want to explore my human design more in depth to see if that helps me. Do you think that there's something in your chart that can be your not self instead of something you need lifelong medication for? She's a 4-6 manifesting generator cross of Maya.The paradox of incarnation cross is that no matter how much we study it, there's nothing for us to do about it. Should we explore other people's crosses and allow them to reveal why those people have come into our lives? Any thoughts or stories about this?I want to know how to get more momentum with making money. Starting to feel more abundant. I'm doing nervous system work. I've integrated how to initiate and inform. I'm a Manifestor. It just doesn't seem to take off. I'm a 5'1 and also have the 2145 channel.What I would really love to know is what if I was born in Australia, but three months before I was born, my mom was in Europe, a different time zone during the design date. Does the math still math?I trust you will get what you need from this episode, and make sure you come let me know how it resonated with you on instagram @the_human_design_coachBig love,MxxOTHER RESOURCESWant more on Human Design? Explore the ways to get involved below:Get Your Free Human Design Chart: https://www.emmadunwoody.com/get-your-chartThe HDx Collective: https://www.emmadunwoody.com/membershipThe Inner Circle: https://www.emmadunwoody.com/the-inner-circleSupport The Human Design Podcast and your continued learning: https://www.buymeacoffee.com/emmadunwoodyWant to sponsor the podcast? Apply here for the "Millions of Millionaires" project: https://forms.gle/Hs2MGFSuyRrVKJ116Human Design Unhinged: https://www.humandesignunhinged.com/Secret Podcast: The Human Design Podcast (Unhinged): https://thehumandesignpodcast.supercast.com/Instagram @the_human_design_coachMusic: Spark Of Inspiration by Shane Ivers - https://www.silvermansound.comSupport the show

 In this episode of Capital Hacking, we had the pleasure of interviewing Stephanie Brackett, COO of GoBundance. Stephanie shared her incredible journey, from her rapid rise at Home Depot to transitioning into real estate after retiring at 33. She discussed her role in building successful teams in Eastern Idaho and her current work at GoBundance, focusing on systems and enhancing the member experience.Stephanie's leadership philosophy, which combines data-driven decisions with a genuine care for her team, shines throughout her career. She emphasized the importance of empathy, building strong relationships, and staying adaptable in both real estate and operations. Stephanie's passion for empowering others and her vision for GoBundance's future make this conversation a must-listen for anyone interested in leadership, real estate, and personal growth.Tune in to hear more about her journey, insights on building successful teams, and how to elevate your life by connecting with like-minded individuals. For more, reach out to her at stephbrackett@gobundance.com.Ultimate Shownotes0:01:40 - Stephanie's Background and Career Journey00:02:26 - Home Depot Experience and Culture00:04:15 - Moving to Idaho and Starting a Scrapbook Store00:06:00 - Transitioning to Real Estate00:08:47 - Building a Real Estate Team00:10:03 - Understanding Fannie Mae and Its Impact00:12:01 - Scaling the Real Estate Team00:13:12 - Leadership and Sales in Real Estate00:15:04 - Home Depot's Founders and Their Influence00:17:27 - Comparing Keller Williams and GoBundance00:20:12 - The Importance of Empathy in Leadership00:22:44 - Stephanie's Transition to GoBundance00:27:14 - Initial Projects at GoBundance00:30:51 - Future Goals for GoBundance#CapitalHacking #GoBundance #LeadershipJourney #RealEstateSuccess #TeamBuilding #WomenInRealEstate #Entrepreneurship #PersonalGrowth Turn your unique talent into capital and achieve the life you were destined to live. Join our community!We believe that Capital is more than just Cash. In fact, Human Capital always comes first before the accumulation of Financial Capital. We explore the best, most efficient, high-integrity ways of raising capital (Human & Financial). We want our listeners to use their personal human capital to empower the growth of their financial capital. Together we are stronger. LinkedinFacebookInstagramApple PodcastSpotify

   COL(R) Steven Braverman, MD takes you through his extraordinary journey from military medicine to becoming the COO of the Veterans Health Administration. Driven by a desire to fund his education through the Army's HPSP scholarship independently, Dr. Braverman chose the specialty of Physical Medicine and Rehabilitation (PM&R), inspired by his family's medical background and his passion for sports medicine. He shares his experiences at Walter Reed, his leadership roles, and the impact PM&R has on maintaining soldier readiness and addressing musculoskeletal issues. Learn how his deployments and crisis management experiences, including the Ebola vaccine trials and the Fort Hood shooting, have shaped his career.    Explore Dr. Braverman's insightful reflections on leadership, particularly in crisis situations. The episode delves into the complexities of leadership during the first human Ebola vaccine trial and a mass casualty event at a non-trauma center in Central Texas. He discusses the critical importance of adaptability, strategic thinking, and the emotional readiness of staff in navigating such crises. Dr. Braverman's experiences underscore the necessity of effective resource allocation, decision-making, and the evolution of vaccine development within the military context, while highlighting broader behavioral health challenges and advancements in medical fields like prosthetics.      Discover the dynamic collaboration between the VA, DOD, and the private sector, particularly during national emergencies such as the COVID-19 pandemic. Dr. Braverman discusses initiatives to improve the transition process for soldiers moving from active duty to veteran care and emphasizes the importance of research efforts that focus on veterans' needs. The episode paints a vivid picture of career opportunities in military medicine, showcasing the diverse roles available for young providers and the financial benefits of medical school scholarships. Dr. Braverman reflects on his legacy, expressing pride in serving a noble mission and sharing his vision for a future prioritizing nimble, high-quality care for veterans. Chapters: (00:03) Military Medicine and PM&R Exploration (09:54) Leadership Challenges in Crisis Situations (23:11) Leadership Challenges in Crisis Response (34:43) Collaboration Between VA, DOD, and Community (42:52) National Defense and Veteran Care Collaboration (49:37) Research and Operations in Veterans Healthcare (01:00:27) Career Opportunities in Military Medicine   Chapter Summaries: (00:03) Military Medicine and PM&R Exploration  COL(R) Steven Braverman, MD, shares his journey into military medicine, specializing in PM&R and discussing his leadership roles and deployments.   (09:54) Leadership Challenges in Crisis Situations Military medical professional's career journey, crisis management, Ebola vaccine trial, repurposing resources, and advancements in military medicine.   (23:11) Leadership Challenges in Crisis Response Leadership challenges during a mass casualty event at a non-trauma center, including trust, resource allocation, and mental health needs.   (34:43) Collaboration Between VA, DOD, and Community Transition from military to civilian leadership in VA, collaboration with military and private sector, and VA's four missions.   (42:52) National Defense and Veteran Care Collaboration VA plays vital role in national emergencies, partners with DOD, improves transition process, and provides quality care.   (49:37) Research and Operations in Veterans Healthcare Collaboration between VA and DOD can improve healthcare for veterans by prioritizing research based on their needs.   (01:00:27) Career Opportunities in Military Medicine Dr. Braverman shares his experiences in Army medicine, highlighting leadership opportunities and financial benefits.   Take Home Messages: The Impact of Military Medicine: The episode highlights the critical role of Physical Medicine and Rehabilitation (PM&R) in military medicine, particularly in maintaining soldier readiness and addressing musculoskeletal issues. This specialty supports the broader mission of military healthcare by ensuring soldiers are physically prepared for their duties. Leadership in Crisis Management: The podcast underscores the importance of adaptability, strategic thinking, and emotional readiness in crisis management. The discussion includes insights into managing high-stakes situations, such as the Ebola vaccine trials and mass casualty events, emphasizing the need for effective resource allocation and decision-making. Collaboration Across Sectors: A key theme is the dynamic collaboration between the Department of Veterans Affairs (VA), Department of Defense (DOD), and the private sector, especially during national emergencies like the COVID-19 pandemic. This partnership is vital for improving healthcare accessibility and quality for veterans. Advancements in Veteran Care: The episode explores initiatives aimed at improving the transition process for soldiers moving from active duty to veteran care. It stresses the importance of research focused on veterans' needs and highlights the benefits of seamless care transitions to enhance veterans' healthcare experiences. Opportunities in Military Medicine: The podcast provides an insightful look into career opportunities in military and federal medicine. It encourages young medical professionals to consider these paths, highlighting diverse roles and the financial benefits of scholarships that allow for a debt-free medical education.   Episode Keywords: Military medicine, leadership in crisis, Dr. Steven Braverman, Veterans Health Administration, physical medicine and rehabilitation, PM&R, Walter Reed, soldier readiness, musculoskeletal issues, Ebola vaccine trial, Fort Hood shooting, crisis management, adaptability, strategic thinking, VA and DOD collaboration, veteran care, COVID-19 pandemic, healthcare innovation, prosthetics, PTSD, traumatic brain injury, military to civilian transition, career opportunities in military medicine   Hashtags: #MilitaryMedicine #LeadershipInCrisis #VeteranCare #DrBraverman #CrisisManagement #VAandDODCollaboration #EbolaVaccineTrial #HealthcareInnovation #VeteransHealth #MilitaryToVA   Dr. Braverman Biography: https://docs.house.gov/meetings/VR/VR03/20250212/117866/HHRG-119-VR03-Bio-BravermanS-20250212.pdf   Honoring the Legacy and Preserving the History of Military Medicine The WarDocs Mission is to honor the legacy, preserve the oral history, and showcase career opportunities, unique expeditionary experiences, and achievements of Military Medicine. We foster patriotism and pride in Who we are, What we do, and, most importantly, How we serve Our Patients, the DoD, and Our Nation.   Find out more and join Team WarDocs at https://www.wardocspodcast.com/ Check our list of previous guest episodes at https://www.wardocspodcast.com/our-guests Subscribe and Like our Videos on our YouTube Channel: https://www.youtube.com/@wardocspodcast Listen to the “What We Are For” Episode 47. https://bit.ly/3r87Afm   WarDocs- The Military Medicine Podcast is a Non-Profit, Tax-exempt-501(c)(3) Veteran Run Organization run by volunteers. All donations are tax-deductible and go to honoring and preserving the history, experiences, successes, and lessons learned in Military Medicine. A tax receipt will be sent to you. WARDOCS documents the experiences, contributions, and innovations of all military medicine Services, ranks, and Corps who are affectionately called "Docs" as a sign of respect, trust, and confidence on and off the battlefield,demonstrating dedication to the medical care of fellow comrades in arms.     Follow Us on Social Media Twitter: @wardocspodcast Facebook: WarDocs Podcast Instagram: @wardocspodcast LinkedIn: WarDocs-The Military Medicine Podcast YouTube Channel: https://www.youtube.com/@wardocspodcast

Host Dr. Jay Anders discusses all things value based care with guest Lynn Carroll, COO of HSBlox. Together they discuss the evolving dynamics of Medicare Advantage plans, proposed changes under the new White House Administration, the dual role of artificial intelligence to clean up claims and streamline workflows, and how the value-based care model continues to rise in importance. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

 Student Housing Insight Podcast – Austin Round-Up 2025 In this engaging episode of Student Housing Insight, recorded live at the 17th Annual Interface Student Housing Conference in Austin, Texas, host Wes Deese brings together industry leaders to discuss the current state and future of the student housing sector. Held in mid-April 2025 at the JW Marriott, the conference attracted over 1,500 attendees, uniting top executives for three days of sessions, roundtables, and networking. The panel, featuring Sean Divine (Core Spaces), Adam Byrley (The Price Company), Jennifer Cassidy (Cardinal Group Companies), and Casey Petersen (Tailwind Group), delves into critical topics such as the impact of FAFSA delays on leasing velocity, competition from conventional multifamily housing, centralization strategies, and the potential effects of tariffs. The discussion also explores emerging trends like AI, international student demand, mental health programming, and user experience. The episode wraps up with audience Q&A, offering insights into what keeps these leaders passionate about the industry and their excitement for technology adoption.  Episode Timestamps 00:00:00 - Introduction to the Interface Student Housing Conference and Episode Overview. 00:01:00 - Welcome to the Live Podcast and Guest Introductions Sean Divine, EVP of Property Operations and Experience, Core Spaces. Adam Byrley, COO, The Price Company. Jennifer Cassidy, President, Cardinal Group Companies. Casey Petersen, COO, Tailwind Group. 00:05:00 - Discussion on Leasing Velocity and FAFSA Impact Reflecting on the 2024 FAFSA delays and their effect on leasing. Market-specific impacts (e.g., Arizona) and supply-demand dynamics. Role of pricing, new supply, and economic uncertainty. 00:19:00 - Competition from Conventional Multifamily Housing Challenges in measuring student leakage to conventional markets. Market-specific shadow markets and student preferences. 00:24:00 - Centralization in Student Housing Operations Lessons learned from centralization efforts. Balancing technology, payroll costs, and performance. Importance of change management and team empowerment. 00:36:23 - Impact of Tariffs and Economic Uncertainty Potential effects on furniture supply and new developments. Broader business impacts (e.g., interest rates, treasuries). 00:41:46 - Future of Student Housing (Next Five Years) Role of AI and technology (e.g., humanoid robots at Iris Technologies). International student demand shifts and policy impacts. Legal policy, mental health programming, and user experience trends. 00:48:44 - Audience Q&A What keeps industry leaders passionate about student housing. Excitement for technology and balancing operational strategy. 00:55:50 - Closing Remarks and Thanks.  Resources & References Mentioned InterFace Student Housing Conference – https://www.interfaceconferencegroup.com/event/student-housing University of Florida (Gainesville) – https://www.ufl.edu NC State University (Raleigh) – https://www.ncsu.edu

In this episode of the On Track Podcast, President Eric Ritchie sits down with CEO Herb Sargent and newly promoted Vice Presidents/Chief Operating Officers Doug Morrison (North) and Justin Porter (South) to reveal the company's new dual‑COO structure, explain how it supports Sargent's succession plan, and share what “responsible growth” looks like in both New England and the Mid‑Atlantic. The conversation traces Doug's and Justin's 20-plus-year journeys from “glorified laborers” to regional leaders, unpacks why the move strengthens local decision‑making and keeps the ESOP culture front‑and‑center, and offers an inside look at future expansion opportunities. You'll also hear ESOP‑Month excitement: the latest Price-Is-Right question on the Profit Sharing True-Up Bonus!If you liked this week's episode and are interested in becoming an Employee-Owner at Sargent, please visit our careers page on the Sargent website. https://sargent.us/apply/If you have an episode suggestion, please send your idea to:sbennage@sargent.us

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Is remote agency life really the dream? While many chase the freedom of working from anywhere, the reality is far more complex. In this episode, Lisa Larson-Kelley shares how she built a high-performing remote team—without sacrificing culture, communication, or control. Today's featured guest decided long ago that she prefers the remote option and shares what really makes remote work actually succeed. For her, it comes down to two crucial elements: Creating a solid structure for clear communication and aligned goals Hiring people who thrive in self-led, remote environments Tune in to hear how she built these systems into her agency—and how she still prioritizes meaningful, in-person connection to strengthen team culture. Lisa Larson-Kelley is the CEO and founder of Quantious, a marketing enablement agency specializing in B2B tech companies. Her agency has worked with some of the biggest tech companies in the world, starting with Adobe and building relationships that would later take them to work with Google and Meta. Currently, she's looking forward to leveraging this experience working with big companies to create lasting relationships with smaller startups and mid-market companies as well. She talks about the challenges and benefits of running a remote agency, how she finds talent suited for remote work, and how implementing EOS in her agency operations improved her business' structure, communications, and employees accountability. In this episode, we'll discuss: How EOS gives structure and accountability. The traits she looks for when hiring remote talent How she keeps team culture strong with in-person retreats Why remote work isn't “easier”—but can be better with the right systems.  Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. A Pivot Fueled by Adversity Lisa began her professional journey as a developer, then transitioned to freelance consulting. Seeing she had a knack for explaining technical processes, she took some writing courses and expanded her abilities into content writing. Lisa's freelance work soon attracted several major tech companies. The growing demand for her services prompted her to hire her first intern through Craigslist, initially viewing this expansion as an extension of her freelance business. However, when her husband fell seriously ill, Lisa's need to provide financial stability for her family motivated her to formalize and grow her operation into a proper agency. What had started as individual consulting work had evolved into a full-fledged business born of both opportunity and necessity. Why Lisa's Agency Thrives Remotely—And How Yours Can Too Since founding her agency, Lisa has maintained a primarily remote operation. She did try to run the team from an office a little before Covid restrictions came to send everyone home again, but was finding it tedious, with common complaints about people's choice of food or annoying habits. It seemed as though petty distractions disappeared once they returned to remote work. As the owner of a remote agency, Lisa admits this modality isn't easier—it's just a different kind of hard. To truly succeed, agency owners who want a remote team must take care to carefully choose people suited for this type of work. Some people really do need the presence of someone keeping them accountable. These people find that on-site work provides them a sense of structure and that the interaction with teammates helps improve their performance. Lisa looks for workers who are able to self-manage and are results-oriented. Her team always has access to managers through Slack, of course, but they mostly prefer to manage their work and their time to better fit their lifestyles. Remote teams can leverage technology to enhance collaboration and communication, using tools like video conferencing, project management software, and instant messaging platforms allow team members to work together seamlessly, regardless of their geographical location. Assessing Candidates' Adaptability to Remote Work Not everyone is suited for remote work, so after assessing a candidate's suitability for the role based on their skills and experience, Lisa also looks to identify whether or not they are suited to work in this modality. If you have struggled finding workers who thrive in a remote setting, try to use assessments and structured interview questions to gauge a candidate's suitability. For instance, asking about their strategies for maintaining accountability can reveal much about their potential success in a remote setting. Furthermore, candidates who have previously navigated remote roles often have the skills and mindset necessary to thrive in similar environments. This experience can translate into a more seamless integration into a remote team, as these individuals are likely already familiar with the challenges and best practices associated with this working style. How EOS Can Transform Your Remote Agency Operations The Entrepreneurial Operating System (EOS) has helped many agencies create the sense of structure that some remote teams may be missing. In it, every worker has their goals, so they know what they're working towards, as well the agency's goals for the quarter, so everyone can grow in the same direction. It wasn't immediately easy or intuitive for Lisa to implement EOS into her agency processes. She read the book and tried to self-implement it unsuccessfully. It wasn't until she was introduced to an implementer who could help her with the process and keep her accountable that she felt she was on the right path with this system. With expert guidance, structured meetings became the cornerstone of Lisa's agency operations. These non-negotiable, regularly scheduled sessions ensure team alignment and individual accountability. Using Ninety software, Lisa's team conducts highly organized meetings with clear agendas and built-in timers that keep discussions focused on measurable outcomes and actionable tasks. This systematic approach eliminates wasted time while fostering a culture where team members understand their specific responsibilities. This framework helps Lisa establish high-level objectives aligned with her agency's vision, then break these down into manageable steps by working backward from desired outcomes. For instance, if an agency aims to achieve $20 million in top-line revenue and $10 million in net profit, how does this cascade down to individual team members? This clear linkage between daily activities and long-term objectives helps create a culture of accountability and proactive engagement. Structuring Professional Growth in Remote Agencies Part of the changes introduced with the use of EOS was establishing clear pathways for employee growth, something that employees themselves asked for. While tenure still influences senior positions, the agency's COO developed a three-stage framework that provides visual clarity for professional development. Seed: Your ground-level tasks for any particular role. Blossom: Demonstrating confident competence and Independence in that role. Bloom: Preparing for advancement to the next position. Interestingly, this framework is not necessarily linear recognizing that personal circumstances may cause employees to move between stages. If an employee shifts from "Blossom" back to "Seed," management initiates supportive conversations to discuss their situation and explore potential paths forward based on the employee's choices. This is an important initiative that all agency owners hoping to scale their agency should consider as it forces you to think about ways to scale your team and locate the leaders that will help take the pressure off you as you start to delegate responsibility to them. Furthermore, you'll be taking action to help your team take ownership of their roles, thus increasing retention as you motivate individuals who could get frustrated if they don't see growth opportunities. How In-Person Retreats Build Camaraderie in a Distributed Workforce Running a remote agency takes a lot of organization, structure, and also an appreciation for in-person connection. Lisa understands that while tech keeps teams connected, it can't replace the depth of real, in-person connection.. Hence, to encourage team bonding, she organizes a team retreat, that most recently took the team to Puerto Rico, for a few days of team building activities, but mostly to just be together in the same space. This is a great lesson for agency owners who want to run a remote agency. Building camaraderie through in-person connections will also have practical implications for agency growth. In-person retreats and gatherings can serve as platforms for discussing career aspirations, setting goals, and mapping out pathways for professional growth, as well as fostering stronger relationships, enhanced communication, and a more cohesive work environment. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

When you're shopping for clothes, there's a checklist of things you look for: you want them to look and feel good, you want them to last a long time, you might want them ethically and sustainably sourced, and probably most importantly, you don't want them to break the bank. In 2011 one active wear company emerged that ticked pretty much all those boxes.  Adam Goldenberg is the CEO and co-founder of Fabletics. Adam is a seasoned entrepreneur and leader in the e-commerce industry with a proven track record of building multiple-billion dollar brands. In fact, alongside co-founder Don Ressler, Adam has generated over $10 billion dollars in sales through his company, TechStyle Fashion Group, which in addition to Fabletics, has launched other digitally-native fashion brands like Savage X Fenty, Just Fab, Fab Kids, Shoedazzle and Yitti.  Adam launched his first company at 16, at 19 he became the youngest ever COO of a public company. He joins us to share his thoughts on e-commerce, customer retention, sustainability, and opportunities to grow the Fabletics brand.  Highlights:Fabletics origins (2:50)Fabletics' customer base (4:48)Tech and personalization (5:55)Celebrity partnerships (7:32)Membership model (8:37)E-commerce vs. Brick and mortar retail (11:23)Amazon (13:54)Plans for growth (15:27)Sustainability (19:09)Lesson's learned (20:58)What's next for Fabletics (23:19)Links:Adam Goldenberg LinkedInFabletics LinkedInFabletics WebsiteICR LinkedInICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, marion@lowerstreet.co.

What does it really take to build a franchise brand rooted in excellence, innovation, and world-class customer experience?Clarissa Bradstock, CEO of Any Lab Test Now, shares a combination of strategies to really grow a franchise.It starts with placing franchisees within 1 of 4 quadrants which helps you understand where they are in their business and their mindset. As well as listening to feedback, even when it's tough to hear. And why true franchise success hinges on fostering close relationships, genuine engagement, and encouraging continual improvement through meaningful recognition rather than monetary rewards.Clarissa has served as a Vice President of Client Services, COO, Vice President of Operations and CEO of both private and publicly held organizations. She has extensive experience with healthcare related organizations focused on physicians, insurance carriers, nursing professionals and dental practices.   Clarissa served as COO for Any Test Franchising from 2007 to 2014 and was appointed to the position of CEO in April 2014.  In August 2024 she became a CRESSO Brands board member, the parent company of Any Test Franchising.  Clarissa is involved in the franchise community as Chair Emeritus for the Southeast Franchise Forum, and on the Leadership Committee for the IFA Women Franchise Network, Atlanta Chapter.  In 2021 Clarissa was awarded the Crystal Compass Award for Leadership by the IFA Women's Franchise Committee.So, if you are ready to discover how Clarissa prioritizes customer experience, authentic relationships and meaningful engagement to build franchises then this episode is for you!Connect with ClarissaEmail - cwbradstock@anylabtestnow.comResourcesNavigating Change and Growth in Franchising with Mary Kennedy Thompson - https://www.buzzsprout.com/2369319/episodes/15380562-navigating-change-and-growth-in-franchising-with-mary-kennedy-thompsonBuilding Franchise Success Through a Growth Mindset with Jerry Akers - https://www.buzzsprout.com/2369319/episodes/17039440-building-franchise-success-through-a-growth-mindset-with-jerry-akersEpisode Highlights:Differences between traditional vendor-client relationships and franchisor-franchisee relationshipsThe importance of building long-term, partnership-based relationships with franchiseesBuilding Effective Franchisor-Franchisee RelationshipsCharacteristics of Top-Performing FranchiseesManaging Franchisee Requests and Implementing ChangeMeasuring Franchisee and Employee SatisfactioFranchise Directory - https://www.sba.gov/document/support-sba-franchise-directoryFranchise Registry - https://www.franchiseregistry.com/Current SBA SOP - https://www.sba.gov/document/sop-50-10-lender-development-company-loan-programsConnect with Tracy Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/ JBF LinkedIn - https://www.linkedin.com/company/jbfsale JBF Franchise System - https://jbfsalefranchise.com/ Email: podcast@jbfsale.com Connect with Shannon Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/ JBF LinkedIn - https://www.linkedin.com/company/jbfsale

Spinney Media helps indie artists sell more albums with Rob BachSpinney Media, led by music veteran Rob Bach (Virgin Megastores, Amazon, CD Baby), helps musicians and labels sell more physical albums. Spinney Media clients sign up, subscribe, and send in their vinyl, CDs, cassettes. Spinney Media does the rest.  And musicians and labels keep 100% of their earnings!Rob has been in the music industry for most of his career.  He led reverse logistics, internal help desk, and troubleshooting teams at Amazon in its early years.  More recently, he served as COO at CD Baby.  He is now founder and CEO of Spinney Media as well as an operations and management consultant with Spinney Group LLC.In his personal life, Rob's adult daughter, Hannah, experiences significant disabilities, and Rob has advocated on her (and other families') behalf, including serving on Oregon's Medicaid Advisory Board and the Board of Directors of an in-home nursing non-profit.Rob and his wife live in Portland, Oregon with their kids, dogs, and many cats.Link:https://spinneymedia.com/Support PEG by checking out our Sponsors:Download and use Newsly for free now from www.newsly.me or from the link in the description, and use promo code “GHOST” and receive a 1-month free premium subscription.The best tool for getting podcast guests:https://podmatch.com/signup/phantomelectricghostSubscribe to our Instagram for exclusive content:https://www.instagram.com/expansive_sound_experiments/Subscribe to our YouTube https://youtube.com/@phantomelectricghost?si=rEyT56WQvDsAoRprRSShttps://anchor.fm/s/3b31908/podcast/rssSubstackhttps://substack.com/@phantomelectricghost?utm_source=edit-profile-page

Jennifer Yeh is the co-founder and COO of Shoott, a female-led startup revolutionizing access to professional photography across 60+ cities. With over 20 years of experience in entrepreneurship, operations, and creative problem-solving, she specializes in streamlining processes and driving growth. Jennifer's leadership has helped Shoott scale from $800K to over $10 million in annual revenue while maintaining a lean, efficient team. Passionate about innovation and lifelong learning, she combines her expertise in economics, technology, and marketing to help organizations do more with less and turn challenges into opportunities.www.shoott.com | Facebook | Instagram

14.05.25 Pt 2 - Gareth Cliff and Agie Adams are live from Africa's Travel Indaba, diving into the world of travel etiquette—yes, we're talking about rude tourists—and the often-overlooked art of packing smart, featuring some cool new tech. They're joined by Martijn Mellaar, COO of Sense of Oceans, who unpacks the wonders of Madagascar, and later, Michael Njogujoins the show to explore the latest travel trends across Africa The Real Network

BYU's next AD, D1.relocation hires a new COO, NIL clearinghouse insights and lots more.We would love to know what you think of the show and you can let us know on social media @D1ticker.If you are not subscribed to D1.ticker, you can and should subscribe at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.d1ticker.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

This podcast interview focuses on the entrepreneurial journey of finding purpose and transformation through failure. My guest is Imran Syed, CEO of Hatchproof. After leading a high eight-figure exit at Instapage as COO, Imran witnessed how misalignment among leadership destroyed tens of millions in enterprise value during a failed product launch. Instead of moving on, this failure became his obsession. He spent six months deeply researching why people stay at or leave organizations before founding Hatchproof, creating a company built around the belief that work should have purpose, meaning, and fulfillment. And this inspired me, and hence I invited Imran to my podcast. We explore the counterintuitive approach of obsessing over problems rather than solutions, and why most entrepreneurs get this backward. Imran challenges conventional wisdom about scaling teams, explaining why the future belongs to smaller, tightly-aligned organizations rather than sprawling enterprises. His approach turns traditional metrics upside down, focusing on revenue per employee over headcount growth, and demonstrates how creating clear value frameworks enables sustainable business decisions. Here is a quote that captures one of Imran's most striking business lessons: "You have to have an obsession with the problem, not the solution. A lot of entrepreneurs are very anchored on their solution, and they struggle when the market tells them something different. If you obsess with the problem, you'll find the solution—it may not be the first one, but you'll eventually get to it." By listening to this podcast you will learn: How to distinguish between an "itch" and a "burning desire" when evaluating startup ideas Why investing six months in problem research before building anything created Imran's foundation for success How creating a simple four-value framework dramatically improves decision-making and prevents feature bloat Why revenue per employee is becoming the critical metric for AI-era companies, replacing the traditional focus on headcount growth For more information about the guest from this week:  Imran Syed  Website: hatchproof.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Thabo Shole Mashao in for Clement Manyathela speaks to Darryl Erasmus, the COO at South African Tourism; SMME owners, Bertie De Bod and Zanele Chakela; and Sibusiso Gumbi, the Acting CEO at KZN Tourism about Africa's Travel Indaba. The Clement Manyathela Show is broadcast on 702, a Johannesburg based talk radio station, weekdays from 09:00 to 12:00 (SA Time). Clement Manyathela starts his show each weekday on 702 at 9 am taking your calls and voice notes on his Open Line. In the second hour of his show, he unpacks, explains, and makes sense of the news of the day. Clement has several features in his third hour from 11 am that provide you with information to help and guide you through your daily life. As your morning friend, he tackles the serious as well as the light-hearted, on your behalf. Thank you for listening to a podcast from The Clement Manyathela Show. Listen live on Primedia+ weekdays from 09:00 and 12:00 (SA Time) to The Clement Manyathela Show broadcast on 702 https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/XijPLtJ or find all the catch-up podcasts here https://buff.ly/p0gWuPE Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook https://www.facebook.com/TalkRadio702 702 on TikTok https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

"Wir sind die Formel 1 des Schachs." Entertainment, Persönlichkeiten, Drama. Um den Schachsport erfolgreich zu vermarkten, orientiert sich Freestyle Chess an den Großen im Business wie Formel 1 und UFC. Denn: Auf Social Media funktioniert Schach längst wahnsinnig gut. In der Spitze 260 Millionen Impressions eines Turniers, Content Creator mit mehr Reichweite als die Spieler selbst und virale Clips bringen mediale Aufmerksamkeit. Und spätestens seit dem Erfolg der Netflix-Serie "Das Damengambit" oder dem Skandal zwischen Magnus Carlsen und Hans Niemann ist klar, beim Schach steht vor allem eins im Fokus: Die Story. 700 Millionen Schachspieler gibt es weltweit und dennoch befindet sich der Sport immer noch in der Nische - oder nicht? Wichtig auf dem Weg zum Massenphänomen ist die globale Turnier-Experience. "Im nächsten Jahr wollen wir wirklich alle Kontinente abdecken, also auch Südamerika und Australien." (Formel 1 lässt grüßen). Doch wie rechnet sich das Investment? Was macht die Zielgruppe im Schach so lukrativ für Sponsoren? Wie schafft es Freestyle Chess, den besten Broadcast mit 200.000 Zuschauern im Peak auf die Beine zu stellen? Und wie funktioniert überhaupt der Business Case?  Unser Gast Thomas Harsch, COO von Freestyle Chess Unsere Themen Unerwarteter Einstieg in die Schachbranche  Woher kommt der Schach-Hype? Was der Schach von der Formel1 lernen kann Wie finanziert sich ein Schach Event? Medienrechte: Kommt bald der DAZN-Deal? Social Media: Die beliebtesten Content-Formate Tech, Krypto und Co.: Die wichtigsten Sponsoren Vorbild: UFC: Wann ist Freestyle Chess ein Erfolg? Zum Blogartikel: https://sportsmaniac.de/episode495 Unsere Empfehlung Promotet Eure Stellen: https://sportsmaniac.de/stellenanzeige Unser Kontakt Folge Sports Maniac auf LinkedIn, Twitter und Facebook Folge Daniel Sprügel auf LinkedIn, Twitter und Instagram E-Mail: daniel@sportsmaniac.de Wenn dir gefällt, was du hörst, abonniere uns gerne und empfehle uns weiter. Der Sports Maniac Podcast ist eine Produktion unserer Podcast-Agentur Maniac Studios.

Welcome to the May episode of the ANMA Podcast, where we spotlight practitioners and companies shaping the future of naturopathic medicine. In this special episode, we're diving into the world of biofeedback technology, natural wellness, and the business of healing.We're joined by Jake Cunningham, CEO and founder of White Dove Global, and Nick Duncan, the company's COO. Together, they've built a thriving community of holistic practitioners supported by education, innovation, and a deep commitment to natural health. In this conversation, we explore how White Dove Global equips practitioners with cutting-edge biofeedback technology, their approach to personalized healing, and what today's practitioners need to thrive in a modern world.In this episode:The origin story of White Dove Global, rooted in family naturopathy and holistic careThe real meaning of biofeedback and how it supports individualized healingWhy your mindset, energy, and communication style matter just as much as your toolsHow Jake and Nick support practitioners with ongoing education, tech support, business training, and a growing global communityTheir unique approach to practitioner development through Quantum Results InstituteHow biofeedback systems go beyond data to support client breakthroughs and holistic transformationA behind-the-scenes look at their Quantum Breakthrough Symposium, a two-day immersive pre-convention workshop at ANMA's 44th Annual Convention in Las VegasAttend Their Pre-Convention Workshop:Quantum Breakthrough SymposiumAugust 19–21, 2025Westgate Las Vegas ResortLearn more and register: https://www.anma.orgVisit White Dove Global at the ANMA Convention:August 22–24, 2025Westgate Las Vegas ResortStop by their booth for live demos, mini sessions, and to meet the team!Connect with White Dove Global:www.whitedoveglobal.comContact: support@whitedoveglobal.comQuantumResultsInstitute.comInstagram: @whitedoveglobalConnect with us:ANMA 44th Convention & Educational Seminar - August 22-23-24, 2025 at the Westgate Las Vegas Resort. Visit anma.org for all the details and to register. American Naturopathic Medical Association: ⁠https://www.anma.org⁠American Naturopathic Medical Certification Board: ⁠https://www.anmcb.org⁠American Naturopathic Medical Accreditation Board: ⁠https://www.anmab.org⁠Society of Complementary Alternative and Holistic Practitioners:⁠https://www.scahp.org⁠Email: ⁠admin@anma.orgThis podcast is produced by Espresso Podcast Production: https://www.espressopodcastproduction.com/**The views and opinions expressed on the Promoting & Protecting Naturopathy an ANMA Podcast are solely those of the guests and do not necessarily reflect the official policies or positions of the ANMA. The information provided on this podcast is intended for educational and informational purposes only and should not be construed as medical advice. Listeners are encouraged to consult with a qualified medical healthcare professional for any health-related questions or concerns. The ANMA does not endorse any products, services, or treatments mentioned on this podcast. Any reference to a specific product, service, or treatment is for informational purposes only and does not constitute an endorsement or recommendation.*

Today I'm joined by Jack Hollis, former COO of Toyota Motor North America. We unpack his 30-year journey helping Toyota become the #1 car brand in America, why he walked away at the top, and what he's planning next. This episode is brought to you by: 1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don't have the Uber app. If you're ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today 2. Wrench - Want to boost your gross profits by selling prepaid maintenance, without a service center? This new offering levels the playing field between independents like me and the big dealers. Wrench TotalCare lets you offer mobile maintenance plans—oil changes, tire rotations, even brakes—all done at your customer's home. Your customers get convenience. You get more revenue on every deal. And if you're using DealerCenter, it's already built into your workflow for seamless upsells. Not on DealerCenter? No problem. Visit @ WrenchTotalCare.com and start earning on every deal today. 3. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠ Topics: 00:50 How did Jack's early life shape him? 05:43 What defined Jack's Toyota career beginnings? 12:28 How will dealerships evolve in future? 19:26 What personal values drive Jack's leadership? 25:55 Key lessons from 33-year career 27:51 How Toyota achieved record profits? 29:33 How regulations impact car buyers? 36:34 What core values build success? 49:30 What's next for Jack Hollis? Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

In this episode of I 501(c) You - The Podcast for Nonprofit Board Members, Brena Slater, President and CEO of Safe Children's Coalition, shares powerful insights on leading a complex nonprofit through growth, crisis, and a major capital campaign. From navigating the transition from COO to CEO during COVID-19 to building deep community trust and launching a $9 million shelter project, Brena offers real-world leadership lessons for nonprofit executives, board members, and changemakers alike. Tune in to learn how she leverages strong board engagement, transparent communication, and a strategic fundraising partnership to make a lasting impact on children and families in need. Timestamps: (00:00) Introducing Brena Slater, President & CEO of Safe Children Coalition (01:45) Size of Safe Children Coalition (03:25) What is your leadership philosophy? (04:50) Data Driven Organization (06:00) How do you work with your board? (08:45) Board members on committees first (10:30) Impact of Boardable (12:10) How do you approach working with staff? (14:15) Adjusting from doing the work to managing the work? (16:05) Starting a capital campaign (21:45) Time management (23:10) As CEO, what keeps you up at night? (25:32) Recapping with Read Join us every week as we release a new podcast with information about how you can be the best board member and provide great service to your organization. Listen to the podcast on any of the following platforms: Apple Podcasts Spotify Podcasts Amazon iHeartRadio Visit us at: www.thecorleycompany.com/podcast

May doesn't come with twinkle lights, gifts, or permission to reset and yet it's one of the most intense months on the calendar. In this unfiltered episode, I sit down with Meg to talk how we're navigating this high-pressure month when you're running a business, raising a family, and trying to stay sane in the middle of wind, branding season, and end-of-school-year chaos.We chat candidly about how the myth of “doing it all” is still showing up in subtle ways, how systems become strategy when your whole life feels over-committed, and why managing your capacity has nothing to do with being less ambitious. This episode is equal parts coaching session, permission slip, and reminder that the goal isn't to fix everything.In This EpisodeWhy May feels like December without the joy.The “net stress analysis” I use to make hard choices (like skipping a big award event).How to measure the real cost of saying yes: emotionally, logistically, and energetically.The myth of linear priorities and why “family over business” isn't always a useful frame.How systems aren't just about efficiency, instead they're your lifeline in seasons of unpredictability.Why long-range planning creates margin.The difference between working in your life and working on your life.Favorite Moments“If everything is getting done, why am I still overwhelmed?”“You're the COO of your own life. You have departments and you need systems.”“Sometimes we live in a myth of overwhelm. And that myth is costing us margin.”Let's Keep the Conversation GoingIf you find yourself checking all the boxes and still wondering why you feel maxed out, we'd love to hear what part of this conversation hit home. Screenshot this episode, tag @cowgirlsovercoffee and tell us about it!***If this episode resonates with you, make sure to subscribe, rate, and leave a review. Screenshot this episode, tag @CowgirlsOverCoffee, and share your biggest takeaway or how you're planning to build more discipline in your life. Let's keep the conversation going!Resources & Links:Learn more about Cowgirls Over Coffee Membership CommunityConnect with Thea and the community:Follow on Instagram @CowgirlsOverCoffee Follow on Facebook @CowgirlsOverCoffeeMake sure to hit subscribe/follow so you never miss a convo!

50 Lessons for 50 Episodes In this special 50th episode, host Megan Long reflects on the hard-won wisdom gathered from years of working as (and with) Seconds-In-Command at founder-led companies. She shares 50 rapid-fire lessons she wishes she could give her younger executive self, ranging from mindset shifts and leadership tactics to strategic guidance and personal boundaries. If you're navigating the complex and rewarding role of COO or integrator, this episode will speak directly to your experience.   Rate, review & follow on Apple Podcasts Click Here to Listen! OR WATCH ON YOUTUBE If you haven't already done so, follow the podcast to make sure you never miss a value-packed episode. Links mentioned in the episode: Second First Membership Second First One-on-One Coaching Second First on Instagram Second First on LinkedIn Megan Long on LinkedIn

In this episode I'm joined by my amazing COO, Taylor, to bring you Part 1 of the “Ask Me Anything” podcast. I answer your most burning human design questions (and questions that have nothing to do with HD at all!).QUESTIONS ANSWERED IN THIS EPISODE:Where do I look in my chart for money and my money frequency?How do you feel about the sidereal chart?Once we have the basics of human design and we want to incorporate the variables, AKA four arrows, to assist with where we live and what we digest and when, what's the best way to get an understanding of them to begin?If immediate family members are being disrespectful and I've said no to getting together to discuss a situation at hand, what action or inaction do I take? As an M.G. I've had the energy to do a lot for these people. However, there's very little appreciation or respect. So I've stopped helping out and I'm having minimal communication with them.When dealing with narcissism Is there anything in my chart that will help me understand what I need to heal?From a human design perspective, where does your soul live in your chart?AS MENTIONED:MAGIC MIND: https://www.magicmind.com/hdpod50CODE: HDPOD50I trust you will get what you need from this episode, and make sure you come let me know how it resonated with you on instagram @the_human_design_coachBig love,MxxOTHER RESOURCESWant more on Human Design? Explore the ways to get involved below:Get Your Free Human Design Chart: https://www.emmadunwoody.com/get-your-chartThe HDx Collective: https://www.emmadunwoody.com/membershipThe Inner Circle: https://www.emmadunwoody.com/the-inner-circleSupport The Human Design Podcast and your continued learning: https://www.buymeacoffee.com/emmadunwoodyWant to sponsor the podcast? Apply here for the "Millions of Millionaires" project: https://forms.gle/Hs2MGFSuyRrVKJ116Human Design Unhinged: https://www.humandesignunhinged.com/Secret Podcast: The Human Design Podcast (Unhinged): https://thehumandesignpodcast.supercast.com/Instagram @the_human_design_coachMusic: Spark Of Inspiration by Shane Ivers - https://www.silvermansound.comSupport the show

Matt Murphy transformed Marvell from a broad-based chip supplier into a $100B data infrastructure leader—powering the rise of AI, cloud, 5G, and custom silicon.On this week's Grit, the Marvell CEO shares how he refocused the company's strategy, led major acquisitions like Inphi ($10B) and Cavium ($6B), and positioned Marvell at the center of the next era of compute.He also reflects on lessons from his father, a longtime CEO, the discipline of running 90 miles a week, and how staying steady through industry cycles has set him apart.Chapters:00:00 Trailer00:47 Introduction03:00 Huge company, taking the long view10:28 Market cap shift to big tech14:44 The data infrastructure opportunity20:30 Massive economic opportunity31:33 Semiconductor industry and geopolitics40:46 Taiwan and Moore's Law 44:05 Getting hammered down 50%47:05 Silicon Valley51:15 All in despite risks55:37 The CEO checkbox1:01:22 Email from Matt, subject: Grit1:07:35 The higher you go1:15:44 Who Marvell is hiring1:20:14 What “grit” means to Matt1:24:40 OutroMentioned in this episode: Jim Cramer, Taiwan Semiconductor Manufacturing Company Limited (TSMC), Maxim Integrated, Mattel, Inc., Cisco Systems, Inc, Juniper Networks, Meta Platforms, Amazon.com, Inc., Cavium, Inc., Inphi Corporation, Aquantia Corporation, Mellanox Technologies, Nvidia Corporation, Microsoft Corporation, OpenAI, Anthropic, John Chambers, Facebook, Spotify, Airbnb, Google, Barack Obama, Ronald Reagan, Donald Trump, Intel Corporation, Robert Norton Noyce, Gordon Moore, Advanced Micro Devices, Inc. (AMD), Andrew "Andy" Stephen Grove, Bloomberg, Intuit Inc., Lip-Bu Tan, Sehat Sutardja, Whay S. Lee, Starboard Value, Rick Hill, Novellus Systems, Inc., Michael Strachan, Deloitte & Touche LLP, Apple Inc., Steve Jobs, Chris KoopmansLinks:Connect with MattLinkedInConnect with JoubinXLinkedInEmail: grit@kleinerperkins.comLearn more about Kleiner Perkins

In this Global Retail Leaders episode, host Linda Johansen-James speaks with, Jermain Gil, COO at Good Ranchers, shares how a mission-driven meat subscription business is bringing integrity back to the dinner table. From humble pop-up shop beginnings to launching one of the cleanest chicken nuggets on the market, Jermaine reveals how deep customer understanding, bold experimentation, and a 100% American sourcing commitment set Good Ranchers apart. ⏱ Timestamps: [01:10] The Good Ranchers origin story & ministry roots [04:00] Pop-up shops and pre-launch strategy [07:30] From offline to online: building a DTC model [11:00] Subscription-first success and customer trust [14:20] Money-back guarantee and customer service excellence [17:10] Supporting sustainable American farming

Tom Chelednik - The Knot 2025 Real Weddings StudyWhat would your business look like if you froze it for two years—would you still be thriving, or would your unchanged methods leave you behind as couples' expectations shift? Are you adapting fast enough to connect with today's couples and am I missing out on leads by not updating my website or response process? Find out how shifts in the economy, generational preferences, and wedding planning technology are impacting booking trends—and what you should do about it before it's too late.Listen to this new episode for actionable insights on meeting Gen Z's desire for personalization, improving your digital presence, and staying ahead of wedding business trends.About Tom: Tom Chelednik has over 25 years of sales and marketing experience, including 17 in the wedding industry. From 2008 to 2020, he held leadership roles at The Knot, including Regional Director of Sales and Director of Training, which helped professionals grow their businesses across 20 states and Canada. Tom also served as COO of The Treasury Venue Collection, gaining firsthand experience with venues. He rejoined The Knot Worldwide in 2022 as Director of Vendor Engagement, traveling to coach and connect with wedding pros, in 2024 he connected with over 80K wedding pros.  When not on the road, Tom enjoys time with his family, including his three grandchildren.The Knot 2025 Real Weddings Study is one of the industry's leading wedding and couple insights report, offering an in-depth look into the current wedding landscape. The report combines insights from nearly 17,000 U.S. couples who got married in 2024, data from couples getting married in 2025, and user behavior trends from The Knot Vendor Marketplace, The Knot Registry, and The Knot Invitations.If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or vWant to see how I can come and speak for your local association... for free? Reach out to me at Alan@WeddingBusinessSolutions.com or text or call +1.732.422.6362 I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com

In this session from the American Contractor Summit – Built to Last, Adam Kaminski, COO of Indy Roof & Restoration (https://indyroofandrestoration.com/), shares how strong leadership and intentional culture can become your biggest competitive advantage.Adam breaks down how to create a workplace where people want to stay, grow, and perform—and how that culture directly impacts your bottom line. Whether you're building your first crew or managing a growing team, this one's packed with insight you can actually use.

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and even empathetic? Joining me today is Vinod Muthukrishnan, VP & COO of Webex Customer Experience at Cisco. Vinod is a leader in the future of customer experience (CX), helping organizations use AI to anticipate customer needs, deliver seamless automation, and create personalized interactions at scale. Vinod Muthukrishnan is the VP & COO for the Webex Customer Experience Business Unit, overseeing Go To Market, Customer, and Business Operations. In this role he collaborates with Cisco field teams, partners, and customers to deliver innovative solutions. His passion lies in creating products that solve real customer pain points and providing a seamless customer experience. He also values building strong communities, teams, culture, and operating rhythms.Previously, Vinod spent three years in Enterprise AI at Uniphore, a Cisco Investments Portfolio Company, where he developed a product enabling Citizen Developers to create AI and automation solutions. He managed Uniphore's customer functions, including Delivery, Technical Support, Customer Success, and AI consulting, helping enterprises align their business goals with AI roadmaps.Vinod was also VP & COO at the Webex Contact Center Business Unit during a period of significant growth and innovation. During his tenure at the BU, the IMI CPaaS business was acquired, and Webex Contact Center was launched. These two initiatives now serve as the foundations of the Webex Customer Experience Business Unit. Vinod oversaw all GTM functions.He joined Cisco when his startup, CloudCherry, was acquired in 2019. As Co-Founder and CEO of CloudCherry, he and his team developed a Customer Experience Platform that became Webex Experience Management. They also built the foundations of the Customer Journey Data Service, essential to the Webex Portfolio today.Coming from a military family, Vinod began his career in the Merchant Marine at 18, becoming a certified First Officer with Maersk Line and sailing to over 60 countries. He later joined the founding team at MarketSimplified, which introduced mobile trading to major brokerages like TD Ameritrade and OptionsExpress. RESOURCESCisco: https://www.cisco.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsOnline Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrandDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnowThe Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company