Podcasts about kpi

Colo Colo were on the verge of a squad overhaul after losing the title. Then, KPI Football told them something surprising: “You're already the best team. Keep your core, tweak a few details.” They followed the advice. Next season:

Social commerce has become one of the most powerful drivers of online revenue, and when combined with the right video marketing strategy, it can turn casual viewers into loyal buyers faster than ever. In this episode, we sit down with Eitan Koter, co-founder of Vimmi, to explore how brands can turn content into real revenue using the combined power of social commerce and video marketing. Eitan starts by sharing his background and the story behind Vimmi, a video commerce platform helping brands drive sales with shoppable video and live shopping across storefronts and social networks. He then defines social commerce in today's context, explaining how it has evolved from simple “buy now” links to a full-scale ecosystem where video, community, and purchasing power merge seamlessly. For businesses wondering where to start, Eitan breaks down exactly how to launch your first social commerce videos, from choosing the right platforms to understanding your audience's buying triggers. He introduces his powerful Content, Community, and Commerce framework, which shows how storytelling, engagement, and sales strategy work together to drive long-term results. Listeners will also learn what makes content truly valuable in a social commerce setting, how to maintain high-quality output while producing videos at scale, and why consistency often beats one-off viral hits. Listen now and start transforming your video content into conversions that count. Topics Discussed in this episode: Eitan's background and an overview of Vimmi (02:04) A definition of social commerce and how it has evolved over the last few years (07:56) How to get started with social commerce videos (12:10) Eitan's Content Community and Commerce framework (23:09) What is valuable content when it comes to video and social commerce? (33:28) Setting up a system to ensure you can generate a high quantity of videos (41:05) The KPI's you should be tracking with your video marketing campaigns (48:34) Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Vimmi Sit back, grab a coffee, and learn practical strategies to help you sell more through social commerce.  

What You'll Learn:In this episode, host Patrick Adams, Andy Olrich, and guest Billy Ray Taylor discuss the connected business model, emphasizing the importance of ownership and accountability in leadership. They highlight the significance of visual management systems, such as KPA and KPI boards, to drive continuous improvement and psychological safety. Check out the upcoming Lean Solution Summit, where Billy will lead an executive track focused on leadership and organizational transformation.About the Guest:Billy Ray Taylor is the CEO of LinkedXL, a global consulting and software company known for its Connected Business Model (CBM), which helps organizations align strategy, execution, and measurable outcomes. With over five years leading LinkedXL, Billy has focused on building systems that connect people, processes, and assets to drive collaboration and operational excellence.Before founding LinkedXL, Billy served as a global operations strategist at Goodyear, where he led major operational turnarounds. His experience laid the foundation for his mission to help organizations achieve sustainable value through strategic alignment and leadership development. He is also the author of The Winning Link and a respected speaker who shares practical insights on leadership, culture, and performance.Links:Click Here For Billy Ray Taylor's LinkedIn2025 Lean Solutions SummitThe Winning Link

Social commerce has become one of the most powerful drivers of online revenue, and when combined with the right video marketing strategy, it can turn casual viewers into loyal buyers faster than ever. In this episode, we sit down with Eitan Koter, co-founder of Vimmi, to explore how brands can turn content into real revenue using the combined power of social commerce and video marketing. Eitan starts by sharing his background and the story behind Vimmi, a video commerce platform helping brands drive sales with shoppable video and live shopping across storefronts and social networks. He then defines social commerce in today's context, explaining how it has evolved from simple “buy now” links to a full-scale ecosystem where video, community, and purchasing power merge seamlessly. For businesses wondering where to start, Eitan breaks down exactly how to launch your first social commerce videos, from choosing the right platforms to understanding your audience's buying triggers. He introduces his powerful Content, Community, and Commerce framework, which shows how storytelling, engagement, and sales strategy work together to drive long-term results. Listeners will also learn what makes content truly valuable in a social commerce setting, how to maintain high-quality output while producing videos at scale, and why consistency often beats one-off viral hits. Listen now and start transforming your video content into conversions that count. Topics Discussed in this episode: Eitan's background and an overview of Vimmi (02:04) A definition of social commerce and how it has evolved over the last few years (07:56) How to get started with social commerce videos (12:10) Eitan's Content Community and Commerce framework (23:09) What is valuable content when it comes to video and social commerce? (33:28) Setting up a system to ensure you can generate a high quantity of videos (41:05) The KPI's you should be tracking with your video marketing campaigns (48:34) Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Vimmi Sit back, grab a coffee, and learn practical strategies to help you sell more through social commerce.

What SaaS metrics and financial metrics really matter when you're scaling toward your first $1 million in ARR? In episode #305, Ben Murray breaks down the essential numbers to track using his Five Pillar SaaS Metrics Framework. From building a strong accounting foundation to tracking investor metrics like retention, bookings, and gross profit, this episode gives you the tools to set your business model up for scale and eventual company valuation growth. Whether you're a founder, CFO, or finance lead, you'll learn how to implement the right KPIs before you cross the $1M mark, so you can confidently present metrics to your team and/or investors and operate with clarity. What You'll Learn: SaaSfy Your Accounting Foundation Why your accounting system (QBO, Xero, etc.) needs a SaaS-specific structure. How a clean P&L improves your ability to track revenue, margins, and KPI's. Track Bookings Data Early Why executed contracts (new ARR, expansion ARR, and contraction) are one of the most important SaaS numbers. How bookings feed your go-to-market efficiency calculations and help measure sales ROI. Retention Is Key Gross revenue retention, net revenue retention, renewal rates, and logo retention — and when each matters most. How retention signals product-market fit and impacts valuation. Other Metrics to Watch Gross profit, EBITDA, cash flow forecasting, and cash runway. How do these connect to financial strategy and your long-term investor metrics? Why These Metrics Matter Before $1M ARR: Creates a financial systems foundation for scale. Equips you to benchmark your performance against peers. Builds a data story for fundraising and valuation discussions. Avoids costly gaps in financial modeling once growth accelerates. Resources Mentioned"

On today's episode, Kyle Grieve discusses a thought-provoking framework that redefines competitive advantage through the lens of customer loyalty. Kyle breaks down the five types of customer loyalty moats, introduces the Moat Strength Index (MSI), and explains how investors can use this approach to measure, monitor, and deepen their conviction in high-quality businesses. IN THIS EPISODE YOU'LL LEARN: 00:00 - Intro 03:45 – Why scale effects are ineffective against disruption via innovation 06:22 – Why having high customer loyalty is so powerful as an advantage vs competitors 10:01 – The five customer loyalty moats you must know 17:15 – Why ecosystem moats are so hard to build, but generate significant customer loyalty 18:53 – How platform moats generate powerful customer loyalty between multiple parties 20:08 – How can we objectively measure a company's moat using customer loyalty advantages 23:09 – The nine failures in using retention-like KPI's 25:31 – The three barriers that create customer loyalty 26:57 – Why the moat score index is such a handy tool for measuring moat 47:17 – How customer loyalty moats can be disrupted And so much more! Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join Clay and a select group of passionate value investors for a retreat in Big Sky, Montana. Learn more ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to engage in meaningful stock investing discussions with Stig, Clay, Kyle, and the other community members. Buy a copy of Hidden Monopolies here. Listen to TIP694 The Scuttlebutt Edge here. Follow Kyle on Twitter and LinkedIn. Check out all the books mentioned and discussed in our podcast episodes ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy ad-free episodes when you subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses in just a few minutes each week through our newsletter, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠We Study Billionaires Starter Packs⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X (Twitter)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Browse through all our episodes (complete with transcripts) ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance Tool⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our sponsors: SimpleMining Hardblock AnchorWatch Human Rights Foundation Cape Unchained Vanta Shopify Onramp Abundant Mines HELP US OUT! Help us reach new listeners by leaving us a ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠rating and review⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

- Thủ tướng Chính phủ Phạm Minh Chính kiểm tra công trường xây dựng cầu Phong Châu mới và khảo sát hướng tuyến xây dựng tuyến đường sắt Lào Cai – Hà Nội – Hải Phòng đoạn qua tỉnh Phú Thọ, kiểm tra, đôn đốc triển khai dự án Đường dây tải điện 500kV Lào Cai - Vĩnh Yên.- TP.HCM đặt mục tiêu tăng trưởng kinh tế cả năm  8,5%.- Bộ Nội vụ khẩn trương xây dựng Nghị định về xếp loại, đánh giá công chức theo KPI để bắt đầu thực hiện từ 1/1/2026- Hôm nay - tròn 80 năm bị ném bom nguyên tử, người dân thành phố  Nagasaki – Nhật Bản dành trọn một ngày để gửi đến thế giới thông điệp “hãy biến Nagasaki thành nơi cuối cùng trên thế giới bị ném bom nguyên tử”.- Tổng thống Mỹ  Donald Trump và Tổng thống Nga Vladimir Putin sẽ có cuộc gặp lịch sử quan trọng tại bang Alaska của Mỹ vào ngày 15/8 này.

In this episode of Restoration Pros Unplugged, host Clinton James interviews Chris Nordyke, President and Co-founder of Floodlight Consulting Group, to unpack what it really takes to build and scale high-performing sales teams in the restoration industry.With deep industry experience and a passion for business growth, Chris shares the foundational strategies behind Floodlight's success and how their Fractional Sales Leadership model is transforming how restoration companies pursue and close profitable commercial work.Key topics covered in this episode:Chris's journey from the field to leading one of the industry's top consulting firmsThe origin and mission behind Floodlight Consulting GroupThe value of 1-on-1 custom consulting for restoration owners and leadership teamsWhat makes Floodlight's Fractional Sales Management service a game-changer for companies wanting to grow without hiring full-time sales managersHow to build and lead sales teams that consistently land commercial restoration contractsThe most critical KPI's every restoration company should be tracking to measure growth, accountability, and profitabilityInsights into current industry challenges, future trends, and the move from hustle to strategic scalabilityWhy understanding and improving your company's enterprise value is more important now than everActionable takeaways restoration pros can implement immediately to gain clarity, momentum, and resultsWhether you're a restoration veteran or a growth-focused business owner, this episode is packed with real strategies, data-backed insights, and expert perspective to elevate your operation.Visit: floodlightgrp.com to learn more about consulting services, assessments, and training tools mentioned in the episode.-----Want to grow your restoration brand and generate more water jobs with expert marketing?Book a free strategy session with our team at Water Restoration Marketing:https://www.waterrestorationmarketing.net/schedule

BJ Eshun reveals how he built a high-retention, scam-proof call center using a bonus system, KPI tracking, and a data-driven management style. From dealing with VAs who lied about hours to creating an AI that scores every sales call, BJ shares the real lessons behind managing virtual teams at scale — and the systems that finally worked. KEY TALKING POINTS:0:00 - BJ Eshun's Struggles With Hiring & How He Overcame Them4:36 - Where They Hire Their VAs From8:25 - Training Employees That Aren't Performing Well11:16 - Why He Thinks Employees Were Churning Early On15:06 - Outro LINKS:Instagram: BJ Eshunhttps://www.instagram.com/bjbuysrealestate/ Website: OpenDeals.http://bit.ly/3J3BLAo Instagram: David Leckohttps://www.instagram.com/dlecko Website: DealMachinehttps://www.dealmachine.com/pod Instagram: Ryan Haywoodhttps://www.instagram.com/heritage_home_investments Website: Heritage Home Investmentshttps://www.heritagehomeinvestments.com/

Send us a textWhat happens when deep faith meets deep tech? In this thoughtful and uplifting episode, Joey Pinz speaks with Adam Meyers—a Tier 2/3 systems engineer, automation evangelist, and sound tech at his church—about his personal and professional journey.Adam shares what fuels his passion for problem-solving, how he uses Microsoft Copilot to streamline workflows, and why sharing automation ideas at Roost matters more than showing off. We dive into his love for solo board games, the lessons of consistency from sound engineering, and the meaningful role his faith plays in his leadership style. Whether he's restoring a deleted file or training new hires, Adam sees work as service—and joy as his KPI.

In this episode, a former top-ranked commercial truck sales rep, Sean Lyden of Systematic Selling, breaks down what actually works in freight sales!  We talk about the 90-day rule in B2B, how to reframe cold calls as shopping for customers, and why your Ideal Customer Profile isn't just about who to target, but also who to avoid. Sean also shares his dial-based prospecting strategy, KPI tracking tips, and why consistency beats intensity every time! If you're a freight broker, carrier representative, or logistics founder, this is the kind of tactical strategy that can immediately shift your sales game. Want better conversions and a stronger pipeline? Tune in and start doing the work!   About Sean Lyden Sean is the founder and CEO of Systematic Selling, where they help SMB owners and their sales teams in the service trades scale their sales (without the chaos). Sean is a former U.S. Top 25 medium-duty truck sales rep (GMC, Chevrolet, Isuzu brands), has been in sales for 28 years, has handled over 1,200 coaching sessions for founders, owners, and their sales teams, and the co-author of Collaboration Effect on Profit: Overcoming Founder's Syndrome to Achieve Sustainable Success (2024).   Connect with Sean LinkedIn: https://www.linkedin.com/in/seanlyden/ Newsletter: https://www.systematicselling.co/  

Send us a textIn this episode we interview Adi Soozin, bestselling author of Tools of Marketing Titans and creator of a marketing strategy platform used by 3,000+ companies in over 50 countries. She's a neurobiology-based marketer with a guerrilla edge and her career spans brands like Apple, Porsche, and Whole Foods.What you'll learn in this episode:How guerrilla marketing actually started—and why it still worksWhat dopamine, serotonin, and rage have to do with viralityThe best physical environments for campaigns that go viralHow to brainstorm ideas that spark emotional responsesWhy junior marketers need ownership and KPI accountability from day oneWhat metrics matter most when tracking unconventional campaigns

By Yousef Khalili who looks at key leadership roles. The adoption and use of AI continues to grow in all industries. In 2024 72% of organizations used AI in at least one business function, and this number will only increase. Being a leader in these times of rapid disruption and uncertainty can put you on guard. But, great leaders need not worry. People can be given tasks from an agentic AI agent, their completed work can be proofed by AI and even edited or enhanced. But AI cannot truly lead people. It cannot inspire and convince staff of a vision and goal of a company. It cannot make them feel as though they are needed and belong. In this article I'll discuss five skills leaders have that can never be replaced by AI. You'll want to continue to hone these skills and lean on them everyday as you help your team and company grow and innovate. Leadership skills AI can't replicate Empathy AI, for all of its amazing abilities, is still a machine, a tool. It is not empathetic. An astounding 52% of employees will stick with a company that shows empathy when they come to leadership with a need. There is a reason you are called a leader and not just a subject matter expert. You can truly help people, and empathy is a great place to start. You have worked a front line job in the past. You know the daily stressors that come with that work, and you understand how any issues at home can drive performance down. AI cannot sit down in a conference room with an employee and tell that something is not right. It cannot see someone's shoulders slump at bad news in a meeting. You can work one on one with that person and coach them back on the right path. You can look them in the eye and tell them what a great person and teammate they are. Human to human empathy is irreplaceable. Understanding what the Real Issue is If one of your employees is not performing as they need to be, or cannot quite grasp a new process or initiative, AI cannot dig in with that person and find the issue behind the issue. You know your people. You in many cases hired and possibly helped train them. You are aware what they are capable of, AI is not. So, when your employee cannot quite understand or perform as you know they can, you have the ability to work with them and find out what the actual challenge or hang-up is. If your sales-person has missed their client interaction KPI's for three weeks straight you are the one that finds out they are having login issues with the CRM, or that they've been entering info into the wrong fields. You then have an opportunity to teach and lead in a way no AI can. Reading People, Body Language and Appearance AI does not have eyes. It cannot see that Jeff on the marketing team came in limping. It can't see everyone in the meeting slump in their chairs when that one manager starts talking. It cannot see Selena from HR become visibly worried overhearing a conversation in the breakroom. The statistics on the amount of communication that is non-verbal are varied, but they all show a high percentage. To lead you must be able to read people to a certain degree. You see these things occur and you act as soon as possible. You can coach one on one where necessary and correct behaviors, assuage fears, and get your people on the right track, all because you saw something in-person. Spotting Talent and Potential Not everyone looks good on paper, online, or in a resume. And even those that do, that online profile does not tell a complete story. Think back on your professional journey. Was there a point where a leader spotted something in you and then helped you down a new path? Did they encourage you along the way that you could do it, that you have the hardware you just need help installing the software? That is something unique to human leaders. You can have dinner out and notice how put together and professional a server is and think, "wow, I could use someone with that work ethic and personality at my company." You can have a call with a vendor a...

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Special Episode: Navigating New 2025  Tax Laws for Therapy Practice OwnersIn this special summer edition of 'Therapy for Your Money', host Julie Herres, owner of Green Oak Accounting, discusses important updates from the new tax bill that affect small business owners and private practice therapists. Julie provides a concise breakdown of business changes, personal tax updates, and some unique deductions that may have fine print, offering key insights and practical advice for therapy practice owners to stay informed and prepared. Key topics include maintaining the QBI deduction, the return of bonus depreciation, pass-through entity tax benefits, and adjustments to personal deductions like the SALT deduction and child tax credit. Julie emphasizes the importance of consulting with tax professionals to navigate these changes effectively.Episode Highlights00:00 Introduction to Therapy for Your Money00:44 Special Edition: New Tax Law Overview01:57 Context: Tax Changes Since 201703:46 Business Tax Updates08:30 Personal Tax Updates13:32 New Deductions with Caveats23:00 Medicare and Medicaid Changes25:23 Conclusion and Final AdviceLinks and ResourcesMoney for Therapists Practice Startup - https://www.greenoakaccounting.com/startupGreenOak Accounting - www.GreenOakAccounting.comTherapy For Your Money Podcast - www.TherapyForYourMoney.comProfit First for Therapists - www.ProfitFirstForTherapists.comProfit First Academy - www.ProfitFirstForTherapists.com/Academy Podcast Production and Show Notes by Course Creation StudioGet our free KPI tracker to see how you practice measures up to others in the industry! www.therapyforyourmoney.com/kpi

Send us a textIn this episode, Dr. Kevin White sits down with longtime patient and strategist Chris Dingess for a high-level, human-centered breakdown of the 8 key performance indicators that actually measure aging well — and how to reverse-engineer them using simple, lifestyle-driven inputs.From VO2 Max to visceral fat, insulin sensitivity to sleep quality, this conversation connects the dots between what you measure and what actually matters for long-term health. If you're goal-driven but tired of vague health advice, this episode lays out a clear, empowering path forward — without the hype.The 8 KPIs to listen for:VO2 Max – Cardiorespiratory fitness and enduranceInsulin Sensitivity – Glucose regulation and metabolic healthApoB – A key marker for cardiovascular riskCRP (C-reactive protein) – Inflammation and chronic disease riskBody Composition – Especially visceral fat and lean muscle massBone Density – Structural integrity and long-term mobilitySleep Quality – Cognitive protection and recoveryMovement & Stability – Injury prevention and functional independenceHighlights include:The “business metrics” analogy that reframes your health dataWhy VO2 Max might be the most predictive number for lifespanUnderstanding ApoB, CRP, and DEXA scan results without getting lost in the weedsHow to shift from guessing to tracking — and take action that lastsThis is a deep-dive episode, but one that could truly change how you approach the rest of your life. Prime Health Associates

This month on #TheBiglift we are joined by Luke McDermott, Head of Digital Optimisation at Modo25. His expertise lies in SEO, UX and CRO, and he will be exploring why SEO and AB Testing should work hand in hand. Luke outlines how you can utilise an SEO strategy alongside testing techniques to maximise the performance of the content on your site. KPI's are important to measure the success of your tests, and Luke explains why it is key to set these to keep the balance between testing and SEO. There are lot's of key things, particularly content, you can incorporate into your website to maximise your SEO strategy, and testing techniques allows you to determine the strongest variation of this.00:32    Introduction01:00    Guest Background 01:44  Can disparate teams work towards a common goal?04:20    Where do you start?06:52    What levers do you need to pull to get SEO and AB Testing to work hand in hand?08:24    Criteria for success11:22    Does User Experience have any bearing on SEO?13:57    Can “Off-Page” content and SEO keywords be tested?17:13    Does AI change things for SEO rankings?19:40    Getting AI to ask questions to build better content25:58    How often should the effectiveness of on-page content be checked?

Episode 253: Desjardins thought its cooperative roots made it member-first by default. Then members started leaving. Desjardins is a 125-year-old financial co-op based in Quebec. It has deep community ties and a proud history. But that pride masked a painful truth: Members no longer saw it as customer-centric. The organization believed its cooperative structure guaranteed loyalty—until low NPS scores and rising member churn showed otherwise. Mathieu Staniulis and Séverine Clairet recount how Desjardins confronted its own mythology, restructured governance, and began treating feedback as a system, not a score. Desjardins' wake-up call came in the early 2010s. Despite its co-op status, members said the experience felt disjointed. Branches operated as near-independent entities. “It was really difficult to see the full scope of our company because we were presenting ourselves as different companies,” says Mathieu. CEO Guy Cormier led a bold move: unifying the 17 siloed organizations within Desjardins under a single governance structure. But structure alone wasn't enough. Internally, CX, risk, and profit still pulled in different directions. As Mathieu puts it,  “People in charge of customer experience only talk about customer experience and NPS. People in P&L ownership talk about their performance—their bottom line. How can they improve their performance, especially on the financial metrics? And then you have the risk people trying to manage risk and deal with regulators always bringing new regulations, especially in the financial industry. And I believe we have to find a way to work together to balance customer experience, efficiency or financial metrics, and risk management.” The challenge became about integrating those forces to make balanced, member-first decisions—without sacrificing performance. Now Desjardins faces a new frontier: recreating intimacy in a digital world. Transactions moved online. But financial advice—the core of trust and loyalty—remains unsolved. The question, Mathieu says, is urgent and unanswered: “How do we bring advice into a digital world?” Guests: Mathieu Staniulis, Vice President, Products, Solutions & Digital, and Chief Transformation Officer | Séverine Clairet, Vice President Customer Experience & Marketing Strategy, Desjardins Host: Rob Markey, Partner, Bain & Company Give us feedback: Customer Confidential Podcast Feedback Send us a note: Contact Rob Time-Stamped Topics 00:01 – A logout button reveals blind spots in member experience 00:04 – Desjardins' founding story: community aid in a kitchen 00:06 – “Member-owned” in theory vs. practice across 17 silos 00:08 – How Guy Cormier unified Desjardins under one governance model 00:09 – Why NPS lagged despite a strong co-op identity 00:12 – “The S means system”: transforming how feedback drives action 00:15 – Balancing CX, P&L, and risk without silos 00:18 – The call center debate: cost now vs. loyalty later 00:20 – Journey teams as a model for cross-functional accountability 00:21 – Digital did the easy part, so what comes next? 00:22 – Can “digital” be intimate? The next frontier for co-ops Notable Quotes [15:00] ​​ “It was really difficult to see the full scope of our company because we were presenting ourselves as different companies. … We had to pivot from working together, but in silos.”  [16:00] “We believe we're member-focused, but we were lagging in NPS. We were also losing membership, so we had to pivot and change all of that, changing the way we look internally at our performance, raising NPS as the top KPI for our company.” [16:00] “That's the equation of NPS. Buying more, referring more, and staying longer mean more profitability. For P&L, it means better risk management, because there's a tendency to lower your risk when you have loyal customers with you. So you have to bring that all together.” [17:00]  “We were very proud of Desjardins, especially in the Quebec market. In some lines of products, we have almost 40% market share. You will see a branch of Desjardins in every town. It's deep in our roots.” Additional Resources Read Bain's case study, From Laggard to Leader: Desjardins Evolves Member Centricity for the Digital Age: https://www.bain.com/client-results/from-laggard-to-leader-desjardins-evolves-member-centricity-for-the-digital-age/

Send us a textIn this episode of the Private Practice Survival Guide Podcast, we explore how practice owners can effectively measure success through KPIs. Brandon breaks down both quantitative and qualitative key performance indicators and why both are essential for growth. We discuss how to build a KPI dashboard that makes tracking simple and actionable. You'll learn how to align your measurement tools with your practice goals. Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book

Andrew and Jay unpack a thought-provoking article from The Systems Thinker on the tension between learning and performance. How do you actually learn from failure? Is it a given that you will? The conversation ranges from morning meeting rituals and positive failure culture to the dangers of over-relying on data.Along the way, they talk chipped tools, misordered pipe, customized packaging, AI-assisted KPI dashboards, Harbor Freight, and more. 

Im Spannungsfeld zwischen Umsatzsteigerung und Ertragsmaximierung dreht sich so manch hitzige Debatte. Vertriebler stehen vor der Frage, auf welche Kennzahlen sie ihr Augenmerk richten sollten. Nicht immer sind die offensichtlichsten Zahlen auch die sinnvollsten. Eine Vielzahl von Faktoren, die in der Hektik des Alltags oft übersehen werden, spielen eine entscheidende Rolle bei der Entscheidungsfindung. Doch wie trifft man die richtige Wahl? Umsatz allein als KPI kann irreführend sein, da er nicht zwingend langfristigen Erfolg sichert. Customer Lifetime Value könnte als relevante Messgröße herangezogen werden, um den langfristigen Nutzen von Kundenbeziehungen zu bewerten. Die Umwandlungsrate von Leads zu Deals zeigt den tatsächlichen Erfolg der Verkaufsbemühungen und nicht nur die bloße Menge der abgeschlossenen Geschäfte. Ertragskennzahlen wie die Deckungsbeitragsrechnung bieten tiefere Einsichten in die Rentabilität der Geschäftstätigkeiten eines Unternehmens. Qualität der verkauften Produkte oder Dienstleistungen beeinflusst die Kundenzufriedenheit nachhaltig und sollte in die Bewertung einbezogen werden. Zeit als Faktor: Vertriebszyklen analysieren hilft, Engpässe zu identifizieren und Prozesse zu optimieren. Forcieren sie eine smarte KPI-Strategie im Vertrieb, die Umsatz und Ertrag intelligent kombiniert. Lernen Sie mehr über KPIs im Vertrieb und wie diese Ihre Geschäfte vorantreiben können. Hier geht's zum Blog-Artikel: https://stephanheinrich.com/vertriebsfuehrung/kpi-vertrieb/

“Plans are of little importance, but planning is essential” That quote from Winston Churchill perfectly captures the dilemma we face when it comes to planning.  You can subscribe to this podcast on:  Podbean | Apple Podcasts | Stitcher | Spotify | TUNEIN Links: Email Me | Twitter | Facebook | Website | Linkedin The Time-Based Productivity Course Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Time Sector System 5th Year Anniversary The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl's YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script | 379 Hello, and welcome to episode 379 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Planning and organising have their place. Yet, there is a danger of taking them too far and using them as an excuse or as a way to procrastinate.  Ultimately, whatever you are planning to do will eventually need to be done. The goal, therefore, is to get to the doing part as quickly as possible.  One of the dangers of David Allen's Getting Things Done book, is the emphasis on organising and doing the weekly review. It's a procrastinators heaven. An authority in the the productivity space giving you “permission” to spend two to four hours a week planning and reviewing and another large proportion of your time organising and reorganising your lists.  Don't get me wrong. Both planning and organising have their place and as Winston Churchill says, “planning is essential”, but it's a thin line between helpful and unhelpful planning and organising. In today's episode, I will share with you some ideas that you can use to ensure that you are following some sound principles with your planning and reviewing.  So, that means it's time to hand you over to the Mystery Podcast Voice for this week's question. This week's question comes from Sally. Sally asks, hi Carl, I'm struggling to get myself organised. I have so many things on my desk and on my computer's desktop I don't know where to start. I feel like all I do all day is plan what to do and tidy up my lists. How do you avoid over planning and organising?  Hi Sally, thank you for your question. Firstly, I must admit I have been down this road of over-planning and organising.  I read Getting Things Done in 2009 and loved it. I ditched my Franklin Planner, the “tool” I had been using consistently for over fifteen years, bought myself a nice Quo Vadis notebook (the paper quality was better than Moleskine) and spent a whole weekend setting up the notebook as a GTD tool.  I also printed out the GTD weekly review checklist from David Allen's website and stuck that into the back go my planner and became a GTDer.  It took me seven years to realise that I wasn't getting anything significant done. I had a lot of ideas, plans and goals, yet all I seemed to be doing was reviewing, planning and doing the easy things from my context lists.  Replying to emails was much easier than sitting down to write the first chapter of the book I wanted to write. Spending more time mind mapping the presentation I had to give on Friday seemed more important than opening up Keynote and designing the presentation.  Yet, ironically, it was an end of year review that forced me to face up to reality and see that while I was excellent at planning and reviewing, I had become terrible at doing the work.  And this is one of the most common problem areas I see with many of my coaching clients. The fixation on having everything perfectly organised and planned.  You see, the problem here is not that everything is neatly organised and you have the plans to do whatever it is you want to do. The problem is nothing is being done to do those plans.  While I was working on my recent Time-Based Productivity course, the project note I had for it was a mess. I had a lot of notes, ideas and thoughts. Yet, I maintained a strict next actions list at the top of the project note as well as links to the documents I was working on.  It didn't matter that below those items was a horror show of ill-thought out ideas and random thoughts. They were there in case I got stuck somewhere. What mattered was the important information was clear and at the top of the note.  The note was designed so that the work got done. It was not designed to look pretty.  I've seen clients with thirty page Word documents detailing their department's plans for the year. It's written in some vague management language that leaves a lot to interpretation. It's as Winston Churchill once said of a similar document from the government's treasury department: “This paper, by its very length, defends itself from ever being read.” You can spend hours going through a document like that, and nothing will ever get done.  What matters is knowing what the department's objectives are and what needs to be done to accomplish them.  That does not need thirty pages. That can be summarised on one page, at most.  If you're working in an organisation that loves using management speak to communicate their ill-thought through ideas, one of the best ways to navigate these documents is to establish what the ultimate goal is.  What are the targets, or in management speak “KPI's” (Key Performance Indicators)? Once you know how you or your department will be measured, you can use your own experience and knowledge to put in place a plan to achieve those targets.  Ultimately, your boss, and their boss, are concerned about your targets. How you achieve those targets are less important, although they should always be achieved legally, of course.  In many ways translating these verbose annual planning documents is the role of the departmental managers. This means translating them into actionable items so that everyone in the team clearly understands what they are aiming for. This then reduces the necessity of further planning meetings and everyone can get on and achieve the objectives.  And this is the same for individuals.  When we plan things out we are exploring options, considering best ways to do things and perhaps thinking of potential outcomes.  While these exercises do have their place, they cannot replace doing the work.  The objective, therefore, is to figure out as quickly as possible what you need to do to get the work completed.  My wife bought me a new iron and ironing board for my birthday. I love ironing, I find it relaxing. I've learnt that no matter how big the pile of ironing is, the pile is not going to diminish by more planning and strategising. The only way the pile of ironing will shrink is for me to plug my iron in, set up my ironing board and get started.  Now years of ironing has taught me to begin with the clothes that require a cooler setting and finish with clothes that require a hotter setting such as linen shirts. That's experience, although, I remember being taught that one by my grandmother many many years ago.  The final part of this is choosing when to do the ironing. For me, I find ironing after I've been sat down for a long time works best. I'm stood up and have to move around to hang my shirts up after they're ironed. So, doing the ironing in the afternoon or early evening works best for me.  Given that I generally do the ironing once a week, all I need to decide is when. When will I do it? That's the only planning I need to do with something I routinely do.  When it comes to organising, I'm always surprised how so many people have missed one of the best features of computers and technology. It's not so you can sit and stare at a screen for hours on end. It's the speed at which a computer can organise your files.  You can choose to organise your files by date created, date modified, title, type of document or by size. The only thing you need to do is to put the file into a folder.  If you were to keep things as simple as possible, two folders one for your personal life and one for your professional life would work. (And I know a lot of people who do just that and can find anything they need with the use of a keyboard shortcut or a few typed letters.  While travelling last month, I had all my flight confirmation emails and car hire documents stored in Evernote in its own notebook. Before we set off, I made sure this notebook was downloaded to my phone so that no matter where I was in the world, I was not going to be relying on flakey internet.  This meant, when we finally reached the car hire desk at 11 p.m. At Dublin Airport, all I needed to do was open Evernote, type Europcar in the search and all my details we instantly on my screen ready to show the assistant.  Most notes apps people are using today have incredibly powerful search features built in. Evernote was build on its search features. I'm frequently amazed at how quickly Evernote can find something I vaguely think might be in there.  I remember my wife trying to sort something out for me on a Korean website while we were sitting in cafe. She asked me if I remembered my password for a particular website I had not used for over ten years.  I opened up Evernote and typed in the name of the website and in less than second the login and password details were there. My brain cannot work that fast when trying to recall something from ten years ago.  What this means is you do not need to spend days or months trying to come up with a “perfect” notes organisation system. You could quite easily operate on a simple professional and personal folder system.  You'd still be able to find anything you were looking for, and all you would need to do is to learn how to use the search features.  So, Sally, if you want to get things organised, let your computer do the work for you. Start by creating a simple folder structure of personal and work, and organise your documents there first.  As you're doing this I would add that you ensure the title of the documents and files are clear. Sometimes we download something from the internet and we end up with a jumble of letters and numbers. While your computer will be able to tell you when you downloaded it and what the file type is, it won't be able to tell you what it is. That part of the organising process is on you.  If you wish to have a little more structure than simply personal and professional you can modify things later. The goal here is to begin the cleaning up process.  And don't forget the delete key. It's your best friend when cleaning up.  Once you've tidied everything up and you know where everything is, when it comes to what to do next will naturally follow.  This organising may take you a weekend to do. Yet, that investment in time will be well worth it. You'll feel less anxious, lighter and will have begun developing confidence in your system. That's a very nice place to be.  I hope that has helped, Sally. Thank you for your question and thank you to you too for listening. It just remains for me to wish you a very very productive week.   

Shelley Rosetta is a business consultant and Principal at Solomon Coyle. Shelley explains how the power of the “built environment” can shape culture, enhance employee engagement and fuel innovation.   Along the way we discuss – the Journey (1:05), Distribution Channels (3:50), Business Peer Groups (10:05), Tariffs and Stuff (12:24), Leading with Data (14:40), KPI's (16:20), Building a Business Culture (21:25), Design Thinking (24:00), the “Feel of Space” (27:25), and the Dealer/Manager Development Program (37:30). Access the services of Shelley @ Solomon Coyle This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.  Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ ov1dlen@gmail.com or www.lukeleaders1248.com Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

Welcome to the KC CHIROpulse Podcast.  This week's topic:  The 4 KPI's indicating whether you will thrive or just survive!The KC CHIROpulse Podcast is designed for Chiropractic professionals ready to elevate their practice to new heights.  This week, the show is hosted by Kats Consultants' CEO Dr Michael Perusich, a seasoned expert in Chiropractic business management.  This podcast provides invaluable insights and actionable strategies to help you create a flourishing and sustainable Chiropractic business.In this episode, we discuss:Why these 4 KPI's are so importantHow not paying attention to these stats could cause financial disasterWhy analyzing these stats along with a myriad of others give you the true picture of how well your practice is performing…and so much more…In each episode of KC CHIROpulse, we delve into crucial aspects of building a successful Chiropractic practice, covering topics such as establishing a strong foundation, adopting a patient-centric approach, mastering marketing techniques, achieving financial fitness, fostering effective team building and leadership, integrating technology and innovation, and navigating common challenges in the field.Whether you're a seasoned chiropractor or just starting your practice, the KC CHIROpulse Podcast offers a wealth of knowledge and personalized practical advice to help you navigate the intricate world of Chiropractic business. Join us on this journey as we explore proven strategies, share success stories, and connect with industry experts to empower you in your pursuit of building a thriving Chiropractic practice.Don't miss out on the latest insights and expert guidance. Subscribe now and unlock the secrets to taking your Chiropractic practice to the next level. Your success is our priority at Kats Chiropractic Business Advisors.DISCLAIMER:  The information presented in this broadcast is for educational purposes only and is not intended to offer legal, investment, accounting, or medical advice, and represents the opinions of the speakers.  Seek the consultation of a professional for advice in those areas. And remember…your results using this information may be different than described.Be sure to SUBSCRIBE to the Kats Consultants CHIROPulse Podcast When you are ready we can help. Free Resource: Download What's Your Practice Worth? Let's Chat -30-minute chat about your practice Attend a Virtual Seminar Join the new subscription program Path to Prosper KC CHIROpulse Podcast. Helping Chiropractors keep their pulse on success. Thanks for listening.

If you're a footballer or have a young footballer in the family there's a chance you received an email from New Zealand Football on Friday asking you to have your say on the new Online Casino Gambling (OCG) Bill. It's not just New Zealand Football who are making their participants aware of how this bill could potentially impact them. 33 of our biggest sports codes have come together in an impressively coordinated effort to warn the Government about the massive impact this bill could have on community sport. Basically - it will likely become more expensive for you or your kids to belong to a club if new online gambling outlets aren't required to hand over a percentage of their revenue for local community good. For the last 50 years or so, we've balanced a trade off when it comes to gambling. It is legal, but a share of gambling revenues must go back to the community. Currently, $170 million every year is distributed by gaming trusts to community sport. We all know the trade off - some good comes out of something which is damaging for others. The global online casino market is experiencing unprecedented growth. In 2024, the market was valued at approximately US $19.7 billion, and it's projected to reach $56.8 billion by 2033. New Zealanders can already access offshore gambling websites, but it is against the law to host these websites in New Zealand. So to get in on the action and clip the ticket along the way, the Government is proposing a framework for licensing and regulation of up to 15 online casino gambling operators in NZ, allowing revenue to be brought back into NZ, local oversight and consumer protections. Now, this may sound like a perfectly reasonable approach to you - but there is one thing missing. And that is the community contribution, or an alternative revenue stream for these community organisations. If online gambling grows as expected, less people will be spending their money on traditional gambling outlets. Less revenue means less grants, sport becomes more expensive and out of reach for much of the community, and grass root sports organisations which are already struggling… disappear. No amount of sausage sizzles is going to cover the declining funding. The argument that these new online casinos should not have to make community payments because it would be a perverse incentive to increase gambling activity to increase revenue to cover the contribution - is plain silly. I'm pretty sure increasing gambling activity is one of their main KPI's, regardless of where the revenue goes. And if the Government is worried about New Zealand becoming one of the highest taxed jurisdictions for online gambling, then set aside some of the tax revenue to make up for the lost community funding. Why are we pandering to online gambling outfits? To do so makes what is already an uncomfortable trade-off just feel wonky. Club sport is part of Kiwi culture. It gets us off our devices and outdoors. It gets us moving, it keeps us connected and working together, and it teaches us to be humble. It inspires tenacity, persistence and determination. It allows us to dream and be ambitious and achieve great things. It makes us laugh and cry, celebrate and commiserate, and brings out the best and sometimes worst in us. Without it we will have lost something that's core to our communities. What a ridiculous thing to put at risk. LISTEN ABOVESee omnystudio.com/listener for privacy information.

By litigating 80% of his cases, tracking every KPI that matters, and building an intake team with zero missed calls, Blake Swan has scaled Keller Swan to six states and 37+ staff — without losing control. In this episode, Blake breaks down the exact systems and decisions that powered his explosive growth. From AI-backed intake to profit-by-pod dashboards, you'll learn how discipline, data, and strategy drive outsized results. In this conversation, Eric shares: Why filing early and often leads to higher-value cases How to build an intake culture that runs 24/7 — without burnout The two-minute rule that cut wash rate to nearly zero How Blake uses dashboards and KPIs to drive accountability firm-wide Why he expanded into six states — and how he chose which ones PIMCON 2025 Tickets On Sale Now. Get yours today! Get Social! Personal Injury Mastermind (PIM) is on Instagram | YouTube | TikTok

Alberto Francis champions end-user empathy, proactive insights, and monetization at GTIA ChannelCon “I heart Service Desk.” — Alberto Francis, President & CEO, Black Birch Group At ChannelCon 2025, hosted by GTIA in Nashville, Alberto Francis of Black Birch Group sat down with Doug Green, Publisher of Technology Reseller News, to deliver a bold and unexpected message: the service desk deserves more love—and attention as a growth driver. Francis, a self-described “talker” with a background in financial services IT, explained how his passion for human connection led him to build a company centered on crafting customized service desk experiences for MSPs. “It's the one place users interact with us daily,” said Francis. “It should be loved 24/7.” According to Francis, the service desk is an untapped source of business intelligence. “Why is it that 20 new user onboardings don't trigger a conversation about growth?” he asked, citing missed opportunities for MSPs to proactively engage clients on automation, workflow efficiency, and scaling support. He envisions a smarter, more proactive desk that not only solves tickets but flags business trends before they reach the executive suite. Black Birch Group's approach is to build desks that deliver “white-glove” experiences with KPI strategies that go beyond vanity metrics. Instead of just measuring closure rates, Francis encourages MSPs to ask, “Are we collecting insights that drive business?” His message to MSPs at ChannelCon: “Let's start by talking. If we work together to improve the desk, opportunities will follow.” Francis believes that passion and proactive design can turn the service desk from a cost center into a strategic advantage. To learn more, visit blackbirchgroup.com

Last week, Mark Aesch and Alvin McBorrough unpacked a striking statistic: only 4 % of Americans ride transit, yet 84 % of people say they value it. This week we keep that conversation going with Rikesh Shah, former Chief Innovation Officer at Transport for London. Together with host Paul Comfort, Rikesh explores how customer‑focused metrics, open data, and smarter procurement can turn that 84 % of “transit supporters” into satisfied users—and why leadership has to set the stage for risk‑taking and co‑creation. From Volume to Value —Why ridership shouldn't be the sole north‑star KPI, and how London's open‑data program shifted travel behavior for the better.Customer‑First Metrics —Using design‑thinking and qualitative research to uncover the real pain points of diverse riders (and non‑riders).Making Cities a Test Bed —How transparent “problem statements” and outcome‑based procurement invite startups, scale‑ups, and tier‑ones to co‑create solutions.Smart Procurement 101 —Engage procurement early, signal future tenders, and use one streamlined process that covers pilot, scale‑up, and rollout.Leadership & Risk —What CEOs can do today to foster entrepreneurial cultures, align internal teams, and de‑risk innovation without overprescribing specs.Lessons from London —Congestion charging, Ultra‑Low Emission Zones, and open innovation under successive mayors—and what U.S. cities can adopt.

Growing your practice can be incredibly exciting, but incredibly intimidating. Kiera tells listeners how they can scale with confidence by giving specific questions to ask yourself. These include: Are your systems running smoothly? Are your teams aligned and accountable? Do you have a clear data back-growth plan? And more! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners, this is Kiera. And today I'm super jazzed because I feel like this is such a great question that so many offices ask me of like, okay, Kiera, how do I know that my practice is ready for the next level? How do know I'm ready to add in more team members? How do I know I'm ready to add an associate? How do know if I'm ready to add another location? And I feel like so many of these things sit in our brains and we're always wondering like, how do you know? It's like, how do you know when you're ready for the next baby?   but instead of like babies, which like really, how do you really know? There are certain things to know or how do you know if you're ready to get married? Well, there are certain things actually. So let's take some of that guesswork out, make this a little bit more fun and have a great time on today's podcast. I'm excited and I hope you're excited. The Dental A Team was built for doctors. It's built for team members. That's why it's called Dental A Team. It's consulting for dentists and teams. I hate as a business owner where people just teach me and I have go try and take it back to my team.   but I love being taught, I love being focused and I love having high level and then I love having implementable things for my team, but from someone who's been there, done that and done that successfully. So that's what we've created. We have a space for doctors and CEOs and entrepreneurs to come and get together like-minded where we're talking high level. This is where I come into play. We have fun, we have business freaking tactics. We call it Think Tank Tuesday and we literally get all together and have a great time. And then we have our in-person mastermind where we're doing the same thing as business and life on purpose.   And then we have our consultants, including myself, our consultants then work with your team. We're going to be teaching your team members how to make your vision a reality, how to scale, how to have the conversations. I say we're like little fairy godmothers for your team members, where we literally are hanging out with them to help them know the resources and the easiest path to get the results they're looking for. That's what we're obsessed about. That's what we do for offices. And I hope that we're a part of your office. And if not, I hope we're apart really, really soon. All right, you guys, let's dig into how do we scale with confidence?   Because growth is super freaking exciting. Like, oh my gosh, we're growing. But back to me, when I first started, we were 500,000 to 2.4 million in nine months in my first location. We bought our second location and you better believe it was fire. And fire is exciting, but it burns hot. And it got hotter and hotter and hotter. And it was because I didn't have a plan. We just were like, sweet, we're at this amount. So let's buy our second location. And it became mayhem and it became crazy. And so it's one of those things of like fires can be beautiful and we can sit there and roast s'mores.   But fires can also be very, very volatile. They can destroy, they can burn fast and they can burn hot. And so this is a zone where if we have a plan, we're going to do really well. If not, we get burnout, we get turnover, we get stalled progress. We actually get sloppy. We actually could fall into really scary things. Like for us, it was full blown burnout. I was on burnout or my owner was on burnout. We were working from 2 a.m. till 10 p.m. every single day. ⁓ Our marriages were falling apart. Like everything was bad. Everything. It was not good.   and we would show up to work just to feel like we were like barely, like nose barely above water, but you better believe there's water getting into that. And so this is something where I really wanted to come on today of how do you know and how can we scale with strategy? How can we scale and know that we're ready for the next level? Because if I would have known this, I would not have bought my second practice. I would have optimized my first practice. I would have put a few more things into place and then bought the second location. But you know, I was young, dumb, I was reckless. We were just like.   We can do this. did the first one, but the first one wasn't like barely hanging on. We had two pending lawsuits on us. Like there were wild things going on, but yet shoot. I think that sometimes it's good to have a little bit of naive, ⁓ but I think it's more important to have a good plan and a good process. So this is the goal. It's not about adding ops and team members. It's truly about making sure our foundation's awesome, making sure that we know what we're doing, making sure we've got a good plan and then executing it. And that does not mean it needs to take a long time. You can scale very quickly, just making sure you have a few key places.   And I like to tell people our goal is to get flagship practice number one solid. We stamp it out and then we just stamp it out, map it out. We have a few nuances that we change based on location and demographics, but generally speaking, it's about the same thing. ⁓ $1 million, one practices versus multi millions, multi practices, multi ops, two very different models of business. So on that, this is what we love to do today. This episode is really for owners and offices asking the question of what's next, but scaling smart.   not fast and also looking at like the DSO landscape of where we headed. Do I DSO? Do I grow? I have a practice and what they were thinking about doing is they're thinking of selling out to a DSO. And I said, cool, but like, what's your plan? I'm like, I still want to keep doing dentistry. And I said, all right, let's look at the numbers. And what was wild is a DSO is going to pay this practice 5 million. And right now you might be like, dude, that's so much. Like I'd sell in a second, like one more bad day and like give me the DSO's number. calling them.   But we looked at and I said, all right, let's expand out a couple more ops, which you've already been thinking about doing. And realistically in the next one to two years, like that's what the DSO is going to do. They're going to come in, they're going to expand this out. So either you can sell to them and live here and do it with them, or you can do it before that. And literally we did that. And this practice in two years is making 5 million net profit. And I think about that because it seems so tempting to sell to the DSO and how it's like, but you're giving up all of this. And if we just had a quick plan.   This doctor now is working about two days a week. They have associate doctors in place. They have this beautiful building and they're looking for the next expansion piece. Beyond Happy, this is their plan. And they're literally making more than they would have with the DSO. And so just be careful, because I think sometimes DSOs can seem so sexy and alluring when we're having bad days. You better believe it. There have been days when I'm like, someone walks by and offers me a buck for Dental A Team. They get it, right? We all have those days as business owners. That's not a joke. It's real life. But I think this is where we can like,   not make reactive decisions, but actually figure out how we wanna scale. And what I will always say is when we scale and what's next, I want you to always ask the question of what do I want in my life and what do I want my life to look like? Because we can scale. You can have 10 practices and say, only wanna work one day a week. That's totally allowed. It's just a different strategy. Or you can say, wanna be a clinician. I love doing the dentistry. Again, different strategy. I was on an on-call yesterday with a potential client and they were like, Garrett, we need systems. We need to have help with our finances.   our financials and we also need help training our team. And I was like, rock on, that's right up our alley. And at the very end of the call, I said, Hey, is there anything else you feel like I should, I need to know? they're like, well, yeah, we're considering selling in a year. And I was like, wow, that changes the entire plan of what I would do because I would not be building all the systems if we're planning to sell in a year. I'm going to be cranking your EBITDA. We're going to be working on case acceptance, adding production to this practice to make sure we're getting top dollar for the sale while also making it easy and enjoyable to live there at the same time. So one of those things of   where you want to go and what your North Star is, radically changes your question of what's next. It's what's next based on what you want to do. So when we look at this, I really want you to think about and look at these pieces of what's next. And again, some of these things might change depending upon what your next is. If we're selling to a DSO, it looks very different than if we're building a legacy practice. So just know a lot of these pieces might be dependent upon where you want to go.   So number one, I think this is a great thing. If you want to grow, you want to add another practice, you want to add more ops, you want to add more team members, you want to grow to the next level financially, is make sure your systems are truly running without you. So you don't need to be there in every single decision. Doctor, you don't have to be answering, signing off on what are we ordering? We don't want to be signing off on payroll. We literally have built this delegation ladder. We have team leads in place. The systems are running where the team can execute daily. We have end of day checklists. We're not having to look over every single thing.   We have checklists of what people need to be doing. It's very clean. People are in the right seats. They know what they're doing. We have clear operations manual built out for scheduling, billing, case acceptance, hygiene, all these different areas of our practice. It's clear. We have it mapped. We have documented systems that are followed by all. So not just documented, but truly followed by all. ⁓ And honestly, it's something where doctors, would recommend, a fun thing. You're welcome. I'm giving you a vacation. You leave for two weeks.   I want you to leave the practice for two weeks. And when you're gone, I want you to see that practice thrive while you were gone. Did it barely survive? Was the team able to make decisions without you? What systems fell apart and let's fix that. This is something where doctors are always a little nervous to take time off for production. Yes. But I say it is absolutely essential and crucial doctors that you take time, you leave the practice so you can actually find out what's breaking down. Same thing with office managers and leads. We need them to leave. We need you out. And what's wild is when offices, I see them. So for example, I have a doctor.   They usually take about two to three weeks up in the summer. They usually take two to three weeks off in the early spring. And it's awesome. And what happens is on those months, production doesn't The practice doesn't fall apart. The office manager is able to execute the way the doctor would execute. Team culture runs the exact same, whether the doctor's there or not. And that to me is a sign of your systems are not dependent upon you. So if you want to do a stress test, rock on. Prep your team. don't just like spring it on them. That doesn't usually go well.   but stress test and go for two weeks and see what happens to your practice. And then also look to see when you go around and you're doing your CEO time, let's rate every single department in our practice on a one to 10 of how are they doing? Could they run this without you? Do they know what they need to do? Are we hitting the KPIs that we need to hit? And if not, do we need to put some systems into place that can run independent of you? So that would really be a good stress test of go on vacation and also rate your departments and see where maybe our system is lacking. Now.   I will also put a word of caution because a lot of times doctors, are very meticulous. That's why you're dentists. That's why you're working on that little box on the MO and you do so well with your very, very, very, very fine skills because that's what you do day in and day out. A lot of offices are actually ready to scale with their systems. Being systematized where it runs without you does not mean perfect. And I really want you to hear me loud and clear. It is not about being perfect. It's about being scalable and that this can run without you and that you're really able to move things forward. So.   A lot of people get stuck and they don't grow because like, don't have every system in place. No, we're talking that like the bulk of your KPIs are able to be hit. The bulk of our systems are able to follow. The culture doesn't dip when you're gone. Production doesn't dip when you're gone. ⁓ But you might be more ready than you think you are. So be careful. There's a second side to it. Make sure that we're good on that rather than just being like, ⁓ my systems will never be perfect. Cause honestly, systems will never be done. Your practice will never, ever, ever, ever, ever be done. But that doesn't mean it's not time to scale. So that's your system's text. Number two.   Teams aligned and super accountable. So this is different than the top one because it's about systems running. But when the teams align, this is us hitting our KPIs. So we have leads in place. They own their area. They own their numbers. They hit their metrics consistently. We literally have a weekly leadership meeting. Even if that's just your whole team, we're hitting our metrics. We're reviewing our wins and we're all staying accountable to it. So this is what we're looking for is team high level accountability. If we say we're going to do it, we follow through. If we say we're going to get this KPI, we do it. If we say we set this goal, we hit this goal.   And honestly, a big piece of that is we're not having a ton of turnover. So that's helping me know that your practice is stable. Your team is stable. We're hitting these KPIs. So if you're not tracking your data, you're not tracking your numbers, you have no clue. I would strongly advise not growing and adding more ops because all it does is it just makes the chaos even bigger. Trust me, I did it. I had no numbers. I had no KPIs. I had no accountability. I had no team members reporting up. And then all of sudden my problems doubled because now I had a second location and none of this was in place. I will tell you, it is a train wreck. You can get through it.   but it is not fun and I almost didn't get through it. So for this is just make sure that we have our leads, make sure that they're reporting. And I have a practice who started doing this and they were around like 3 million ish and they grew to 5 million, but just been putting their numbers in every single week, their leadership teams looking at their numbers, they're making adjustments every quarter. We're setting goals for them and we follow and that's just happening in one year. So exponential growth can happen and be careful because you can actually squeeze more juice out of your lemon.   in your current practice by even following these steps. So this can be growth internally. It's kind of like a house, right? Like we can go buy a new house or we can just make our house even more awesome. There was an office that I knew and they literally were like, we can go buy another house, but why don't we just invest the money here? And they've made their house this incredible oasis, made it even better. They have even more fun. That's something that you can do in your practice too. So don't, don't worry. It doesn't mean have to sell. doesn't mean you have to scale. It doesn't mean you have to have multi-practices. It doesn't mean you have to expand.   It means you could even do this within your practice, looking at these pieces will exponentially help you grow to the next level with ease. Number three that you're ready for is you have a clear data back growth plan. So we're looking at this and we're making sure that like, our KPIs are tracking and that we are profitable and we have the right patient flow to be able to grow. We have the right team members. We have a pipeline in place to bring on another doctor. We have a pipeline in place to have more hygienists coming in. Like we are not going to get stuck in that area.   We have an office manager or regional manager that has the bandwidth to be able to go. Our billing team is very consistent. Our collections sit at 98%. ⁓ And then what we have from here is we're going to have a scaling growth plan. So when I work with offices, we had a doctor reach out. They were at a four ops practice and they're going to an eight, they thought, and we pushed them to a 10. I asked them, are you so glad we went to a 10? And they said, Kiera, the answer is yes. I thought you were crazy. And I was like, nope, you will never regret having more ops. But they started with us. So we're talking four ops to 10 ops. And what we did before is we literally started with this practice.   about 12 months before they expand and we started putting together the plan of, all right, we're gonna start saving money. This is how much it's gonna cost. This is how many team members we're going to need. So let's start building the pipeline for it. We're going to need a doctor at this point in time. So you're gonna need to start working on that. We're gonna be meeting with the contractors. We're going to be expanding this out. And honestly, this doctor is so happy because they have the cash. So when they built it out, they weren't cashflow stressed. They had a new patient plan to grow. They had a plan for a new doctor. We had associate onboarding documents in place for them. We had a hygiene pipeline.   We had the new patient plan. We had the doctor's plan of what procedures this doctor was going to do. And literally this doctor was like, well, another building just came up. Do you think that I'm ready for it? They had just opened the 10 ops. And I said, well, the answer is I actually think you are pretty well ready for it because we had the KPIs. We were tracking the pieces. We had a plan and we did this for almost 12 months. There's another office that was bringing in a partner. And for 12 months, we figured out how much is their true pay of true compensation.   We worked through all those different pieces for them. So that way when the partner bought in, it wasn't this chaos for them. And I think this data-backed growth plan of knowing what the reality is of how much your expenses will be, having things in place, having your reserves, your financial reserves, that's going to make it to where you are not stressed out of your mind when you take this on. Because cashflow, resources, not having enough money.   That's going to cause chaos. That's going to cause frustration. This is going to cause like, oh my gosh, I don't think I can do this. Then on top of it, you have systems. Then on top of that, you have team members that aren't accountable. And you're like, oh my gosh, I now have like 25 team members and it's so stressful. And like, I wish I never would have bought the second practice or I wish I never would have expanded. And I'm like, it's not that you wish you would never would have expanded. You wish you would have just done it differently. That's what it is. You wish you would have just done it differently. You wish you would have had a plan in place. You wish you would have had the cashflow for it.   Because it does take, like when we expand out, I told this doctor, said, I want you to plan three to six months of reserve of cash of covering all these expenses. So we're building up, building up, building up. They were very profitable at the beginning, like very profitable on this for-off practice. They just were expanding it they were too stuck. Like they had no more space. Same thing with my other practice. They were eight and they went to 15 ops. They were just stuck. But if you don't plan for these pieces, I said, I want you to have three to six months worth of cashflow.   when you go into whether we're getting that as a loan or working capital or you're building this up over the next couple of months while we build this out, these doctors are so secure. And then what we do is once we expand it, know that we know the metrics that we need to hit to be able to pay for all these expenses that we just put into place, still give a great patient experience, still give great case acceptance, still give great exams, still give great hygiene, so we're not sitting here stressed out of our minds, we're having to do all these pieces.   because my gosh, we just bought this so now like sell as much as we possibly can because I'm stressed out of my mind. It takes all that stress out for these doctors and it really makes it to where they reverse engineer and we figure out staffing, space, systems, finances, protocols, when do we do this, how do we build this out? And it's wild because when you have someone who can coach and guide you through that, it's insane how much better prepared you are. Also with these doctors.   We squoze the juice out before they expand it. So how can we maximize and optimize? I another doctor who had four ops. Like, here there's no space. I'm building this building across the street. It was a beautiful building. And I'm like, but you actually have space for one more op in this practice. And they're like, what? Why didn't you come four months earlier? And I was like, well, hi. So we added another op, even in the time they were building the practice, we spent the money on it. And it's crazy because that one op produced about $400,000 $500,000 in just one year in that one extra op.   We were then able to take that money and obviously apply it to the next building and they were able to maximize that space that they were in. So looking at that reverse engineering is really going to give you clarity. And so when we look at these three strong signs of you're ready to grow with strong systems in place, team accountability, and then a clear plan forward that you're planning for, you're preparing for, you're executing on, and this is going to truly help you have confidence. Confidence comes from being prepared. Confidence comes not from being perfect.   Confidence comes from, know where I'm headed, we've got these pieces. And I tell every single doctor we work with, I'm like, listen, we're gonna do our absolute best to plan and repair. We're gonna do our absolute best to get the numbers in place. There will be things we forget every single time, because we're not perfect. But the antidote to fear is action. The antidote to fear is having a plan. The antidote to knowing if you're ready to go is to be prepared in these areas. And so I really think when you look at this, like, don't have to guess if I should go.   Don't guess and be like, Kara, where it's like, we've got the first one, let's just add on a second one. You're welcome to, it's just a thrill of a lifetime that I think adds more burnout, more stress, more chaos than necessary. And I'm like, you can have the same growth, you can have the same scalability, just with more strategy, more fun and more predictability. So if you're interested in about it, don't guess, like just DM us. We have ideas to how to scale, we have different pieces you can DM us scale, you can say like, hey, I'm thinking about this, how do I know? We'll get on a complimentary practice assessment with you.   give you like complimentary advice, truly, we're gonna help you build a plan and see how we can fit, how we can help you. But really, if you're thinking about it before you sell to a DSO, even this practice I was talking to, I was like, listen, there's other options because we work with hundreds of practices, we see different scenarios, this is why we get our doctors together, is because the more we learn and the more we educate each other, the better decisions you're able to make. Do not be paralyzed by fear and not make a decision, because what's worse than making a wrong decision is not making a decision. So make the decision.   Execute and truly let us be your guide get a guide guide through it. It makes it so much easier You're able to scale faster not be stressed out and really this is what we excel at This is what we're great at so reach out Hello@TheDentalATeam.com comm click on our link on TheDentalATeam.com podcast Make sure you're following along for more tips and tricks because our goal is to make your life less stressful More fun and more predictable and as always thanks for listening. I'll catch you next time on the Dental A Team podcast  

Garrett challenges the idea that hustle equals success. Drawing from Galatians 6:9 and his own journey as a 100% referral-based agent, Garrett unpacks why faithfulness—not hype, not hustle—is the key to building a God-honoring business.If you're worn out by grind culture and ready for a business that lasts, this episode will remind you: you don't need to go viral—you need to be obedient.Key Takeaways:✅ Faithfulness matters more than speed in your business journey✅ Consistency builds credibility and long-term fruitfulness✅ God honors obedience over hustle and hype✅ You don't need to go viral—you need to stay obedient✅ Real impact is built in the quiet, steady work over timeChapters:00:01 – Intro: From Hustle to Faithfulness00:13 – God's Rhythm Is Different00:23 – Don't Grow Weary—Stay Consistent00:31 – Why Faithful Beats FlashyScripture Highlight:

In this episode we dive into replanning a project.The ChallengeImagine you're working on a small lab renovation, and suddenly it's transformed into an entire building retrofit. Your team's size triples, communication lines multiply, and unexpected utilities pop up everywhere. In this episode, Heather Bemis, registered architect and CEO of SWAP Integration, to navigate through the chaos of managing scope explosions.SWAP IntegrationSWAP PMSWAP on YoutubeContinue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

给你留下印象最深的互联网初代网红是谁呢？本期节目，自嘲是“豆瓣女神三大一小”中“一小”的西门大嫂来啦！大嫂和miya展开了一场关于内容创作、流量焦虑与自我成长的深度对话。西门大嫂早年通过豆瓣开始写影评与日志，被贴上“豆瓣女神”“网红鼻祖”的标签。她说自己并不是天生爱出风头，而是被那个内容稀缺、表达稀少的年代推到前台。长相确实为她带来关注，但她更在意的是“有意思”这个评价——这是她一生都在追求的目标。她坦言自己曾一度陷入“我很没意思”的自我否定，也因此更用力地在表达上探索，想成为一个灵动、鲜活的人。2015年，她误打误撞成立公司，从个人博主转型为MCN老板。“表达”从一种自由的自我实现逐渐变成一种职能、一份工作，甚至一场表演。在日更时期，她形容自己像囚徒一样被内容裹挟，每天写2000字、日更，写到“把人生掰碎了写”。节目中，西门大嫂毫不避讳地谈及自媒体人的普遍困境：数据焦虑、平台算法异化、商业与表达的冲突。内容创作者的本质是“分裂的”，既要沉浸于表达，又要抽离为观察者；既要服务用户，又要忠于自我。她坦言，自己长期处于“服务型人格”与“自由渴望”的撕扯中，甚至一度失去主体性，直到去年离开原有公司，才重新找回对生活的掌控。现在的大嫂做了一个小型工作室，只有女性，没有KPI、没有固定打卡，全员自由分布、各自为战，是一个游牧式的公司。“我今年虽然工作强度很高，但每一个人见到我都说，你活过来了。”她说，这是她想要的状态。节目的尾声，大嫂回顾了自己的十年——是快乐与痛苦对半的十年，是把自己练成“既是导演也是演员”的十年。如今的她，试图不再用外界的评价定义成功，不再焦虑于数据起伏，而是用好奇心而非焦虑去面对未知，慢慢朝向“精神意义上的成功”。更多精彩，欢迎收听本期节目～～--时间戳--01:08 有意思——是最高的评价02:38 美和才华不可兼得，已成过去式09:37 小红书，高度浓缩和异化的平台12:12 从一个不知名的网红熬成了媒体老师28:51 博主真的能“孵化”吗？41:57 你的每次表达，都是在为你所选择和相信的世界投票49:21 “从业十年，我的快乐和不快乐对半”52:09 “我像暑假永远关在家里练琴的小孩”01:00:08 为什么大家常说女老板非常像男人？--枕边风小卖部--《枕边风》与独立生活设计品牌「Andfunns」联合推出 A bientôt 系列香氛产品，有香氛蜡烛和香氛喷雾两款产品。A bientôt 寓意“一会儿见”，用气味打造一个“me moment” 与外界短暂告别，去感受自己复杂的情绪组成。在平静中，等待觉知回归。-前调：白茉莉 柠檬 橙花-中调：橙花 玫瑰 铃兰-后调：橙花 白花欢迎大家到大内夜市进行购买：枕边风x Andfunns 香氛系列周边--加听友群--加深夜谈谈子微信（微信号: SYTT-midnightalks）并回复：枕边风听众群，即可进群。--本期团队-- 主播 / miya嘉宾 / 西门大嫂后期剪辑 / 昊宇制作人 / 祎雯视觉设计 / 小王--本节目由深夜谈谈 MidnightNetwork出品—-深夜谈谈播客网络旗下播客：大内密谈、枕边风、空岛、随便聪明、淮海333-你还可以在这里找到我们：小红书：@miya 、@深夜谈谈微博：@枕边风theuglytruth微信公众号：枕边风theuglytruth商务合作邮箱：biz@midnightalks.com

Founded in 2018, Dragonfly has quickly become one of the most prestigious crypto VCs. Dragonfly was one of the first to adopt a global approach to backing founders and disruptive tech, all while building a strong brand that allowed them to secure top-tier deals. Join us for a fascinating discussion with Haseeb Qureshi, managing partner at Dragonfly, to learn the secrets behind running a top-tier crypto VC and what made Dragonfly succeed where others have failed.Topics covered in this episode:Haseeb's background, from poker to cryptoEffective altruismCrypto investmentDeveloping judgementThe vision behind DragonflyConsensus vs. non-consensus dealsKPIsPeople, Product & MarketsThoughts on the current crypto marketThe evolution of crypto VCsAdvice for crypto foundersThe importance of disciplineIs the golden era of crypto investing sunsetting?Episode links:Haseeb Qureshi on XDragonfly on XSponsors:Gnosis: Gnosis builds decentralized infrastructure for the Ethereum ecosystem, since 2015. This year marks the launch of Gnosis Pay— the world's first Decentralized Payment Network. Get started today at - gnosis.ioChorus One: one of the largest node operators worldwide, trusted by 175,000+ accounts across more than 60 networks, Chorus One combines institutional-grade security with the highest yields at - chorus.oneThis episode is hosted by Brian Fabian Crain.

In this solo episode of Rethink Real Estate, host Ben Brady flips the script on what it really means to be a modern real estate agent in 2025. Forget the old-school mindset of chasing transactions. Ben argues that your real job now? Data analyst. The most valuable currency in today's market isn't listings — it's information. And most agents are missing the mark entirely.Ben dives into why names, phone numbers, emails, and detailed segmentation should be your primary KPI. He breaks down practical, no-fluff ways to gather more local data — from tweaking your open house strategy to cold prospecting with a fresh lens. This episode isn't about fancy CRMs or complicated systems. It's about rethinking the fundamentals: How much opportunity do you actually have in your database?Whether you're a new agent or a seasoned top producer, this is the reset button you didn't know you needed. Ben shows how expanding your data inputs expands your income — and why volume is the byproduct of consistency, not luck.⏱️ Timestamps & Key Topics:[00:00:00] – Why Real Estate Agents Are Actually Data Analysts[00:01:06] – Your Database Is the New Commodity[00:02:16] – The Metric That Matters More Than GCI[00:03:03] – Open House Tactics That Actually Work[00:04:30] – Stop Giving Out Brochures (And Do This Instead)[00:05:48] – Reframing Cold Prospecting as Data Refinement[00:08:40] – The Real Reason You're Not Doing More Deals

STRATEGIC WORKFORCE PLANNING IN AN AGENTIC WORLD   Recruiters have long said that stronger SWP would solve all recruitment problems - if the business only told us with a bit more notice what they were looking for! But now with AI Agents becoming a population in the workforce, can we really know what the right size for a team is anymore?   We're taking a deep dive into the world of talent intelligence and trying to figure out how exactly we can plan for a future workforce of AI-abled human workers, perhaps alongside Human-empathetic AI workers...   - How has AI changed the demand Strategic Workforce Planning? - What have employers been looking for, what can we learn from their demands on TalentNeuron? - What types of company are doing what things - how does demand intersect with sector & region? - Real talk: are companies getting smaller or planning to get smaller? - What type of work previous exclusively done by humans, is likely to be done partly or wholly by AI? - How does SWP work when considering AI...how it takes to ramp up / train? - How do companies think about managing KPI's of Agentic workers? - What is the future of Talent Acquisition / HR in this context? - TA / HR Transformation: define the work that future TA / HR should be doing?     All this and more with Dave Wilkins, Chief Product & Strategy Officer, TalentNeuron     We are on Friday 25th July, 2pm BST / 9ET - follow the channel here (recommended) and save your spot for this demo by clicking on the green button.     Ep320 is sponsored by our friends Ashby   There's no shortage of AI in recruiting. The hard part is finding what's actually useful. Ashby's one of the few building practical tools that make recruiters' lives better.   Their latest Ashby One release shows what thoughtful AI looks like:   AI Notetaker that automatically captures transcripts, summaries, and feedback prompts AI‑Assisted Report Builder uses plain English to ask questions of your data AI Candidate Assistant to help you understand candidate histories and next steps at a glance Plus AI‑Generated Feedback Tokens that let you send polished rejection or update emails in seconds No AI for AI's sake. Just practical tools that reduce busywork and help teams move faster.   See what's new   Not on Ashby yet? Get a demo today.

326: 5 Essential Topics Every Nonprofit Leader Should Know (David Rhode)SUMMARYSpecial thanks to Armstrong McGuire for bringing these conversations to life, and for their commitment to strengthening leadership throughout nonprofit organizations. Learn more about how they can help you at ArmstrongMcGuire.com. Are you leading with passion but still struggling to build a sustainable nonprofit? In episode 326 of Your Path to Nonprofit Leadership, David Rhode dives into five critical areas every nonprofit leader must master to thrive in today's challenging environment. From forming authentic corporate partnerships to understanding the long game of branding, you'll get practical strategies that go beyond theory. Learn how to make AI your secret weapon for efficiency, build a focused KPI dashboard that actually guides decision-making, and prepare for inevitable crisis communications with clarity and confidence. Drawing on lessons from coaching and frontline leadership, this episode is a must-listen for leaders of small to mid-sized organizations looking to grow with intention. ABOUT DAVIDIn 2005, David Rhode founded, led and scaled Pitch In For Baseball and Softball, a nonprofit organization that increased access to baseball and softball for children in under-resourced communities through the donation of equipment and uniforms. After leaving Pitch In For Baseball and Softball in 2019, David founded Dot Dot Org, a nonprofit consulting firm focusing on CEO mentoring. David teaches Nonprofit Branding and Nonprofit Consulting at the University of Pennsylvania. He is also the Deputy Director at PennPAC, an organization that mobilizes pro bono teams of University of Pennsylvania alumni as consultants to strengthen the nonprofit sector. He is the author of “Passion Isn't Enough: A Practical Guide for Nonprofit Leaders,” released in November 2024. He and his family now live in New York City.EPISODE TOPICS & RESOURCESThink Again by Adam GrantWant to chat leadership 24/7?  Go to delphi.ai/pattonmcdowellHave you gotten Patton's book Your Path to Nonprofit Leadership: Seven Keys to Advancing Your Career in the Philanthropic Sector – Now available on AudibleDon't miss our weekly Thursday Leadership Lens for the latest on nonprofit leadership

Step confidently into the post-AI era with this episode of The Full Desk Experience. Join CEO Aaron Elder and host Kortney Harmon as they uncover how AI is not just changing, but fundamentally reinventing, the rules of recruiting—transforming processes, expectations, and business models in real time.Key Insights:Discover why every search firm's true competitive edge is their proprietary data and the conversations they own—not just access to the latest AI tools.Learn how AI agents are reshaping sourcing, business development, and operational efficiency, enabling firms to outpace change by deploying narrowly-focused, high-impact agents across the talent lifecycle.Explore strategies for moving beyond the outdated “KPI hamster wheel” and how leaders should refocus on solving future-forward, strategic client problems.Hear candid advice on balancing automation with human expertise—and why blindly trusting AI outputs can lead to costly missteps.Unresolved questions that spark reflection:As AI becomes ubiquitous, what truly differentiates your firm's client value proposition?With rapid AI evolution, are you thinking far enough ahead—beyond today's inputs to tomorrow's outcomes?Ready to future-proof your executive search firm? Tune in now to catch the strategies, pitfalls, and opportunities redefining the industry.____________________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Want to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experienceClick here to learn more about AI-Powered Strategic Recruiting with Crelate's Living Platform™

Send us a textIn an industry where innovation is often measured by specs and screen size, Echelon is taking a different approach—one rooted in accessibility, adaptability, and authentic member connection. As the fitness technology brand expands its AI capabilities and scales its omnichannel footprint, it remains firmly committed to one mission: supporting people on their fitness journey, whatever that may look like.For John Santo, Co-Founder and Chief Product & Technology Officer, customer loyalty at Echelon isn't a KPI—it's a relationship. One that's nurtured through thoughtful product design, personalized engagement, and an ecosystem that truly follows members wherever they go.

Dr. Frank Buckler ist Gründer von SUPRA und seit 20 Jahren einer der führenden Experten für den Einsatz kausaler KI im Marketing und der Markenführung. Wir sprechen unter anderem darüber ...

In this episode, host Gary Bird delves into one of the biggest mistakes dentists make that sabotages growth: running their practice based on feelings instead of data. Gary explains how many dental practices fall into the trap of “vibe-based” decisions instead of using clear KPIs and proven metrics to drive growth. Discover why tracking the right dental marketing KPIs, optimizing for one goal at a time, and avoiding over-optimization are critical to building a successful practice. If you want to grow your dental office, improve profitability, and avoid common growth pitfalls, this episode is packed with real-world advice you can apply today. Watch now and get access to Gary's free KPI training to help your practice grow with confidence.Connect with our Host, Gary Bird, Here ⤵️SMC: https://smcnational.com/Personal: https://thegarybird.com

Would your company thrive if you disappeared for six months—or would it crumble? In today's episode of SoTellUs Time, discover the exact frameworks top entrepreneurs use to build self-sustaining, sell-ready businesses that print freedom (and profit) on autopilot.

In dieser Folge ist Julian Kramer, Chief Experience Ambassador bei Adobe, erneut zu Gast – diesmal live im Studio in Hamburg. Julian gibt Einblicke in die Transformation von Adobe: vom Softwareboxen-Vertrieb hin zum digitalen Abo-Modell. Diese Veränderung stellte Adobe vor neue Herausforderungen – und führte zur Entwicklung eines Data-Driven Operating Models, das heute die Grundlage für kundenzentriertes, datenbasiertes Arbeiten im Unternehmen bildet. Weitere Themen im Gespräch: • Wie Adobe Kundenerlebnisse über den gesamten Lebenszyklus hinweg datenbasiert steuert • Warum einheitliche Metriken und Verantwortlichkeiten essenziell sind • Welche Rolle Testing, Lernen und Kultur im Operating Model spielen • Welche KPIs über den klassischen Vertrieb hinaus an Bedeutung gewinnen • Wie Adobe seit 2017 das Modell global verankert hat Ein spannender Blick hinter die Kulissen eines der innovativsten Tech-Unternehmen der Welt. Über Julian Kramer Julian Kramer ist Technology Evangelist bei Adobe. Nach Stationen bei Mercedes-Benz, Google und als einer der ersten YouTube-Produzenten in Europa, berät er heute Unternehmen an der Schnittstelle von Technologie, Kreativität und Strategie. Bei Adobe beschäftigt er sich mit der Zukunft des Marketings – insbesondere mit dem Einsatz von Künstlicher Intelligenz entlang der gesamten Customer Journey. Mehr noch zu Julian unter: www.linkedin.com/smart-links/AQHKJkdRbe0hqw Der Engage and Retain Podcast wird produziert von TLDR Studios.

Jon Jordan and Jenny Jordan talk through the week's news including:[0:20] Saga and Chrono Labs have launched AI agent platform KEX.[1:38] Delabs Games has announced it's using new genAI gamemaking platform Verse 8.[4:00] It's interesting to see the second wave of AI agents - all around doing onchain transactions.[5:40] Delabs has moved from PC games to midcore games on LINE and now to AI-generated games.[7:27] Verse 8 is developed by Planetarium and its CEO has become co-CEO at Delabs.[8:38] The games made with Verse 8 are multiplayer and with NFT item economies.[10:58] Sky Mavis and YGG are reworking their play-to-earn models, giving away less to extractors.[16:19] The issue with doing this is you drop your DAUW count, which is seen as a key KPI. [19:08] Fully onchain football game Soccerverse is about to launch Season 2.[27:56] Craft World is going live on Ronin mainnet on 29th July.[31:53] Is Pudgy Party - out later this summer - the next big web3 game?

When a life-threatening brain injury sidelined his five-year-old son, David Mulcahy discovered whether the playbook he'd written for O'Deer South Shore & Cape Cod (natural deer, tick & mosquito control) could truly run without him. Spoiler: it did—and the EOS-driven machine now powers 26 spray rigs, year-round revenue and a fast-growing spinoff called Ghost Scoopers. David joins the Blue-Collar Twins to share how franchise systems, profit-share incentives and relentless KPI tracking kept the wheels turning while his family focused on recovery—and why recurring-service operators should fix their P&Ls before they chase the next shiny tactic. You'll hear: Franchise Reality Check – leaving a multigenerational fuel-oil business to buy the second O'Deer franchise (2014).Door-Knock Data – hose-reel saturation vs. backpack mist blowers, and the all-natural edge in a regulation minefield.Stacking Seasons – adding deer control for winter cash flow and six-day scheduling that boosts capacity 16 %.People Math – commission plans that let top techs earn high-20s/hour, 50 % re-hire rates, and Slack-era training loops.Ghost Scoopers – turning a service-manager partnership into a profitable dog-waste brand (no franchise needed).Crisis Test – the 45-day hospital stretch that proved dashboards, one-page weeklies and empowered managers really work.Next Moves – $10 M infrastructure on a $5 M base, AI phone agents (“Charlie”), and job-description tightening before the leap. From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: subdural hematoma, emergency brain surgery & a leadership gut-check 00:58 – Show intro: twin hosts frame David's dual businesses (O'Deer + Ghost Scoopers) 02:56 – Leaving a family fuel-oil company after dad says “no ownership path” 04:53 – Why O'Deer's hose-and-reel model beats backpack mist blowers for drift & season length 07:00 – Buying full control of South Shore territory; early cash-flow stretch moves 11:00 – Systems vs. hope: falling in love with P&Ls and annual budgeting 13:30 – Six-day routes, 26 trucks, 24 techs: capacity math & burnout prevention 18:15 – Commission structure: base + production %, monthly stretch bonus, low respray requirements 24:20 – Quality-assurance ride-alongs & Slack video feedback loops 27:00 – Son Wyatt's accident (Jan 2023): 250 ml bleed, 45-day inpatient rehab 30:10 – General manager runs ops on one-page weekly reports; family splits hospital shifts 33:00 – Coaching & masterminds: why recurring-revenue founders must know unit economics first 36:40 – Launching Ghost Scoopers with GM Zach; positioning it as a training-ground equity play 41:00 – Insurance, cameras & the van-driver age dilemma 48:00 – AI agent “Charlie” starts reactivating lapsed customers via calls & SMS 50:00 – Wrap-up: present leadership, future $10 M vision, and living core values after crisis 52:00 – Outro & Private-Equity Masterclass CTA

Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only nimble brands—those that align teams, data, and KPIs around lifetime value—stay ahead. All of this (and a few more things) are discussed in the recently-released Klaviyo B2C Report. To discuss it, I'd like to welcome Jamie Domenici, CMO at Klaviyo. About Jamie Domenici Jamie is Chief Marketing Officer at Klaviyo, the only CRM built for consumer brands. She has served as the Chief Marketing Officer since August 2023. With more than 20 years of experience in SaaS Marketing, Jamie has become a pioneer in SMB Marketing and a champion for small businesses. Prior to Klaviyo, Jamie served as the CMO of GoTo, a provider of SaaS and cloud- based remote work tools for collaboration and IT management, and before that, she held various marketing leadership positions at Salesforce for over ten years. Jamie holds a B.A. in International Relations from California State University, Chico. Jamie lives in the San Francisco Bay Area with her husband and two daughters. Jamie Domenici on LinkedIn: https://www.linkedin.com/in/jdomenici/ Resources Klaviyo: https://www.klaviyo.com https://www.klaviyo.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

As a high-performing CEO or founder, you track revenue, churn, and margins — but are you tracking your health with the same precision? In this episode, Julian breaks down 11 biological KPIs every elite leader should monitor to multiply energy, focus, longevity, and impact. If you're building a billion-dollar business, your health is your billion-dollar asset. And today, you'll learn how to manage it that way.— Episode Chapter Big Ideas (timing may not be exact) —0:00 – Intro: Your health is your most valuable asset2:05 – Why leaders overlook their biology4:20 – KPI #1: VO₂ Max = Your Energy Output Capacity6:17 – KPI #2: HRV (Profit Margin of Resilience)8:01 – KPI #3: Blood Glucose & Metabolic Liquidity10:00 – KPI #4: Inflammation = Biological Churn Rate11:50 – KPI #5: Recovery Efficiency = Customer Acquisition Cost13:20 – KPI #6: Circadian Rhythm & Operational Efficiency14:55 – KPI #7: Mood & Mental Performance (Your Net Promoter Score)16:30 – KPI #8: Biological Age = Your Health Net Worth18:15 – KPI #9: Forecasting with Advanced Health Testing19:30 – KPI #10: Health Panels = Your Board Reports21:00 – KPI #11: Relationships & Longevity (Your Emotional Infrastructure)22:40 – 3 Common Blind Spots for High-Achieving Leaders24:30 – How to implement this without overwhelm25:00 – Final thoughts & your next steps— Key Quotes — "Optimal health is the ultimate leverage instrument. It's your infrastructure for every decision you make.”"Most CEOs don't crash because they're lazy — they crash because they're unmeasured.”"You track churn and revenue…why not inflammation and VO₂ Max?”— Connect with Julian and Executive Health —LinkedIn — https://www.linkedin.com/in/julianhayesii/Ready to take your health, leadership, and performance to the next level? Book a complimentary private executive health diagnostic call with Julian Hayes II. Link below. https://calendly.com/julian-exechealth/chemistryWebsite — https://www.executivehealth.io/***DISCLAIMER: The information shared is not meant to treat or diagnose any condition. This is for educational, informational, and entertainment purposes. The content here is not intended to replace your relationship with your doctor and/or medical practitioner.

In this episode of the Jake & Gino How-To series, Gino Barbaro dives deep into the critical difference between growth and scaling—and why understanding this difference can make or break your multifamily investing journey.Discover:How "Profit Per Unit" (PPU) became a more valuable KPI than total doors Why revenue is vanity, profit margin is sanity, and cash is king What tools and systems (like EOS and Scaling Up) helped streamline operations The cadence of accountability: daily huddles, weekly L10s, quarterly priorities Why understanding your values is essential to scaling with purpose Whether you're managing 10 units or aiming for 1,000+, this episode delivers tangible strategies, inspiring stories, and actionable advice to grow smarter — not just bigger.Want to learn more about implementing these systems? Visit https://www.wheelbarrowprofits.com or email Gino directly at gino@jakeandgino.com for a FREE copy of their book or the Cadence of Accountability Doc. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

Some of the best campaigns don't come from massive budgets or high-gloss production. They come from leaning into what feels real. Currys' Gen Z ads are a perfect example: low-fi, deadpan, and unexpectedly brilliant.In this episode, we're unpacking what made this retail campaign a breakout success with the help of our special guest David Hooker, Director of Brand at Printful and Printify.Together, they explore what B2B marketers can learn from embracing scrappy creativity, building brand affinity over awareness, and trusting that great content doesn't need to sell a product—it just needs to make people care.About our guest, David HookerDavid Hooker is the Director of Brand at Printify and Printful. He's an experienced Creative Director and Brand Manager. Built the Prezi Evangelism and Creative Services teams. Seasoned speaker, including TED-X Talk (see below). David built the Brand and PR function at TravelPerk, securing coverage in Wired, TechCrunch, Sky News, Al Jazeera, Financial Times, Business Insider, Handelsblatt, Süddeutsche Zeitung, and the BBC. He's currently helping empower entrepreneurs at Printify and Printful. What B2B Companies Can Learn From Currys' Gen Z ads:You don't need a big budget to make standout content. Some of the most impactful marketing doesn't come from a fancy studio—it comes from a phone camera, an employee, and a smart idea. David says, “You don't have to spend thousands and thousands of dollars to make really good, great content that works.” Don't wait for budget approvals. Focus on originality and execution.B2B still means you're selling to people. Behind every buying committee is a group of humans—ones who laugh, scroll, and crave connection just like everyone else. David says, “You are B2B, but that B is a population of people… you can create great quality content that brightens up people's day, that generates awareness and an affinity for your brand.” Lead with humanity, not just logic.Ignore the naysayers—go make something people love. Not every campaign needs to hit every KPI to be worth doing. Sometimes the boldest ideas face the most resistance—and deliver the most impact. David says, “I'm sure there was someone in the meeting room… who went, ‘How are they gonna know where our stores are?' But the naysayer was wrong. If you make really great quality content that people connect with, enjoy—it's going to do good things for your marketing.” Make the thing. Publish the thing. Let the audience prove it out.Quote*“ You don't have to spend thousands and thousands of dollars to make really great content that works. Investing in the content and the quality of the content always pays off… Your B2B, but that B is a population of people, right? You've got an ecosystem of decision makers, but they're all human beings at least for the moment…You can create great quality content that brightens up people's day, that generates awareness and an affinity for your brand, without spending a lot if you focus on the content itself.”Time Stamps[00:55] Meet David Hooker, Director of Brand at Printify and Printful[01:08] Why Currys' Gen Z ads?[02:35] The Origin Story of Printful and Printify[09:32] The Power of Merch[13:38] The Demand for Personalization[24:11] Understanding the Currys' Gen Z Ad Campaign[33:11] B2B Marketing Lessons from the Gen Z Currys' Ads[40:41] Authenticity in Advertising[52:21] Advice for Brand Leaders[54:26] Importance of Visual LiteracyLinksConnect with David on LinkedInLearn more about PrintifyLearn more about PrintfulAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.

From mortgaging his house for a used “bug truck” to commanding Ohio's slickest 10,000-sq-ft “Beehive” HQ, Jason Carpenter has turned Environmental Pest Management into the Midwest's apartment-pest juggernaut—servicing 1 million+ units with a patented data platform (“Pest Genius”) and a 3,000-page digital playbook that lets the business run while he's on the back nine. Sit in with the Blue-Collar Twins as Jason lays out: Door-Knock Origins → $350 K Contract – how a single 50-unit bed-bug job snowballed into a $300 K+ recurring deal and rewired his focus from homes to high-density housing.Pest Genius – the in-house software (and patent) that tracks every unit, photo, KPI and health-department audit across millions of square feet.EOS + Family Power – wife Karen (COO), son Brandon (VP) and daughter Kayla (content chief) running weekly scorecard L10s while Jason stays out of the office—unless he's eaten or played 18.Net over Vanity – why a Franco Giannamore valuation wake-up call pushed margins from “meh” to mission-critical and reset his eight-year, $20 M/20 % BHAG.Golf, Barter & Brand – converting country-club barters into 100+ clients and why density beats door-to-door for long-term wealth.Exit Options – succession plans, EBITDA realities and the number that makes walking off the course worth it. Stick around for Jason's candid take on therapy-backed leadership, mastermind ROI, and why every technician needs to read their P&L. Buzz EP 209 Jason Carpe… From PE Teachers to Pest-Control Owners: The Julio Twins' POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: Jason on the 3,000-page playbook & “letting the business run itself” 00:35 – Intro at the Beehive; Twins recap Jason's mortgage-and-a-truck origin story 02:00 – Westerville roots, single-mom hustle & senior-year couch-surfing with Chip 05:55 – Sales chops: from shoe store to car lot to bartending—and gambling pool halls 08:00 – Meet-cute with pest control: father-in-law's family firm, $50 K salary, first kids 11:00 – Basement startup (2003), door-knocking for residential accounts 12:45 – 2006 pivot: $40 K bed-bug job uncovers $300 K apartment contract 16:00 – Deciding to own the apartment niche; first million-door vision set 18:15 – Building Pest Genius—tracking every unit, photo & treatment across states 22:40 – Patent filed; integrations with PEStack & Outlook; “differentiator” explained 25:30 – Family dynamics: Karen (COO), Brandon (VP), Kayla (social) & twin grand-babies 28:45 – Therapist-mediated exec meetings; Jason allowed in office only after golf or lunch 30:10 – Chasing the PCT Top 100 & Ohio #1 goals; revenue vs. EBITDA reality check 33:00 – Franco's valuation shock → margin overhaul; net focus pays off 36:00 – Weekly exec L10 cadence; bonus plan ignites management team 38:30 – Golf-course barters to close clients; 220 rounds logged last season 40:00 – Roadmap: $20 M at 20 % by age 62, new HQ, platform density > door crews 42:50 – Advice to solo operators: “embrace small, learn, keep going” 45:00 – Potomac 100 mastermind tease & Puerto Rico invitation 46:30 – Outro & Private-Equity Masterclass CTA

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Gregor Gimmy, founder of 27pilots, a company dedicated to helping companies build and scale Venture Client units and allows them to benefit from startup innovations faster at large scale and significantly lower cost and risk than traditional corporate venturing methods. On this episode we will explore how this Venture Client model is shaping corporate innovation, the strategic benefits it offers, and how companies can adopt this game-changing approach to stay ahead in a competitive world. KEY TAKEAWAYS When I joined BMW in 2012 I was surprised to find out the small number of startups that it was leveraging to improve its technology landscape across its value chain. I told them that CVCs were investing in 2.8 startups per year. This is not nearly the number needed to solve all the technology challenges that we have, we need more like 100. My initial idea was not to invent a new model but to improve the current one. I was told that if they invested in 50 startups per year they would have around 250 startups in 5 years whose equity state we would have to manage, which is impossible. I concluded that VC isn't scalable, but it didn't solve the problem BMW had either, which was accessing, adopting, and transferring cutting edge technology fast because it's about investment not technology transfer. These are two totally different business processes. We needed to look for a new approach: becoming a Venture Client. Accelerators and CVCs are indirect models – like using a third party's battery technology in the cars you produce – you first make the investment and then do the adoption of the technology. The different in the Venture Client model is cutting out the middleman. If you want to be good at something you need a dedicated unit. If you do it part time it will only work partly. If you make it a department you can have more time you can dedicate to it, you can have a dedicated budget, you have a more solid KPI structure. BEST MOMENTS ‘More than getting into the world of Venture Client Modelling, I invented the world.' ‘A Venture Client is a company that adopts startup technologies through procurement and M&A.' ‘A corporate cannot compete against a good startup like Palantir or Oracle when they were startups.' ‘The Venture Client model will displace Corporate Venture Capital to become the standard of corporate venturing.' ABOUT THE GUEST As captain of the 27pilots endeavour, and the visionary behind the Venture Client model, Gregor GImmy focuses on advancing Venture Client knowledge and growing the global community through 27pilots' corporate clients and academic allies. Gregor is deeply engaged in researching, publishing, and lecturing on the Venture Client model through leading business schools and top business engagements. Gregor is also a frequent speaker at startup-relevant conferences such as Slush, Web Summit, 4YFN and DLD. ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/