Podcasts about kpi

Tim spricht in dieser Folge mit Marc Roulet von sevdesk darüber, warum bessere Metriken & KPIs den Unterschied machen, wenn es um gute Produktentscheidungen geht. Beide erleben in ihrer Arbeit immer wieder, dass Organisationen Zahlen erheben, die zwar schnell verfügbar sind, aber wenig darüber aussagen, ob ein Produkt wirklich Nutzen stiftet. Marc Roulet ist ein erfahrener Experte im Bereich Analytics und Metriken und bei sevdesk verantwortlich für Data und Analytics. Er hat in ähnlichen Rollen u.a. auch schon bei ebay, mobile.de und XING Erfahrung gesammelt. Somit ist er ein sehr passender Gesprächspartner für dieses Thema Viele Teams orientieren sich an einfachen Kennzahlen wie Story Points oder Anzahl ausgelieferter Features. Das zeigt den "Fleiß" - i.S. von Output, sagt aber kaum etwas über Wirkung. Bessere Metriken schauen auf Outcomes und helfen zu erkennen, ob Kundinnen und Kunden tatsächlich profitieren. Wer das ernst nimmt, stellt fest, dass nicht jede neue Funktion Wert für die Nutzer schafft – und dass auch das Weglassen eine wichtige Entscheidung sein kann. Metriken sind kein starres System, das man einmal definiert und dann abarbeitet. Sie entfalten ihren Wert erst, wenn Teams regelmäßig hinschauen, sie diskutieren und ggf. anpassen - also aktiv mit ihnen arbeiten. So entsteht ein gemeinsames Verständnis, worauf es wirklich ankommt. Oft geht es darum, Hypothesen zu prüfen: Führt eine bestimmte Änderung tatsächlich zu mehr Nutzung? Verbessert sie ein relevantes Kundenerlebnis? Oder verpufft der Effekt? Gerade für Product Owner liegt hier eine Chance. Sie sind nah an den Entscheidungen und können dafür sorgen, dass Gespräche über bessere Metriken nicht an der Oberfläche bleiben. Es geht nicht darum, Zahlen zu liefern, die gut aussehen, sondern um eine Grundlage, die schwierige Fragen und Entscheidungen ermöglicht. Was bedeutet Erfolg für unser Produkt? Wie messen wir Fortschritt, der über Auslastung und Geschwindigkeit hinausgeht und in Richtung unserer Produktvision führt? Wer sich auf diesen Weg einlässt, wird merken, dass bessere Metriken Orientierung geben. Sie bringen Klarheit in Diskussionen mit Stakeholdern, machen Annahmen transparent und helfen Teams, bewusster zu entscheiden. So wird Produktentwicklung weniger zu einer Abfolge von Aktivitäten und mehr zu einem Prozess von Wertgenerierung, der echten Unterschied macht. Das Video von Marcs Talk auf der Product at Heart können wir zu diesem Thema nur empfehlen. Hier der Link zu seinem Talk im Video-Archiv der diesjährigen Product at Heart. In dieser Episode verweisen wir auf diese älteren Folgen des Podcasts: - Data-Fluent Product Manager mit Büşra Coşkuner - Klarheit als Superpower für Produktmenschen mit Arne Kittler Ihr könnt mit Marc Roulet gerne direkt in Kontakt treten und weitere Fragen klären. Am besten kontaktiert ihr in über sein LinkedIn-Profil. Was für Erfahrungen in der Arbeit mit Metriken und KPIs hast du gemacht? Wie arbeitet ihr in eurem Produktteam mit dem Analytics und BI-Team zusammen? Teilt eure Erlebnisse mit uns und anderen Produktmenschen unter diesem Blogpost oder auf unserer LinkedIn Seite und lasst uns gemeinsam daran wachsen!

“Si tu fais mourir tes sols, tu n'as plus de yaourt demain, donc tu n'as plus de dividendes demain.”Notre planète est dans l'impasse et notre industrie aussi.Selon l'un des plus grands ex-patron du CAC40 et aujourd'hui l'un des activistes avec le plus d'impact au monde.Arrivé au comité exécutif de Danone à 29 ans, Emmanuel Faber reste 30 ans dans le groupe et lance des politiques audacieuses sur le plan social comme écologique.Aujourd'hui il a rejoint les institutions internationales engagées pour le climat avec une approche pragmatique : le changement ne peut tenir que s'il est soutenu par des intérêts économiques. Et il rappelle une donnée choc : avec seulement 1% des capitaux mondiaux, la transition énergétique et alimentaire est à notre portée.Et pour ça, il faut créer une compétitivité écologique et sociale avec ce nouveau système qu'Emmanuel participe à construire.Déjà chez Danone durant la restructuration, il avait choisi de protéger les 20% les moins payés — ce qui ne revenait pas plus cher que de couper dans les gros salaires.Il a d'ailleurs reversé son propre salaire de PDG à des associations.Obsédé depuis toujours par l'altérité, il a également passé du temps à la rencontre des plus démunis allant jusque dans les bidonvilles, les mouroirs et au cœur des campagnes du Bangladesh.Dans cet épisode, Emmanuel commence par décrypter les rouages de la macroéconomie mondiale — les normes qui seront bientôt appliquées et les institutions clefs de la comptabilité de demain.Puis il partage ses anecdotes les plus marquantes, et les clés applicables par tous pour éviter la catastrophe qui s'annonce.Entre chefs d'États, dirigeants de multinationales et ONG, Emmanuel Faber pilote les prochaines politiques et de la transformation à venir de l'économie mondiale.À écouter impérativement pour se préparer au mieux et comprendre les dessous de l'économie globale.TIMELINE:00:00:00 : Les coulisses des Forums mondiaux00:16:09 : L'altérité comme nécessité existentielle00:22:27 : Aller jusque dans les bidonvilles et les mouroirs pour répondre à une question : y a-t-il une justice ?00:37:07 : La nouvelle norme mondiale pour éviter le pire00:45:31 : Comment transformer une grande entreprise de l'intérieur00:59:05 : La seule façon de bien réorganiser une entreprise : pourquoi protéger les moins rémunérés01:19:30 : Ce que doit faire la finance mondiale pour survivre01:43:03 : Rémunération et héritage : le problème éternel de la répartition02:01:59 : La Chine est déjà en avance sur la transition02:22:28 : La fausse bonne idée : embêter les PME/TPE02:37:51 : Convaincre tout le CAC40 pour un plan social02:46:37 : Gilets jaunes, Calais, la laitière du Bangladesh02:58:52 : La véritable économie loin des KPI déconnectées03:08:42 : L'impact dramatique de l'industrie alimentaire sur le règne animalLes anciens épisodes de GDIY mentionnés : #284 - Pierre-Édouard Stérin - Otium Capital - Milliardaire et saint dans une même vie#98 Pierre-Édouard Stérin - Smartbox - Entreprendre, gagner des centaines de millions pour tout distribuer à 50 ans#483 - Carlos Ghosn - Out of the box : masterclass business de l'évadé du siècle#472 - Jean-Marc Jancovici - The Shift Project, Carbone4 - L'Europe est dans la seringue : ce qui doit changer dans les 10 prochaines années#284 - Pierre-Édouard Stérin - Otium Capital - Milliardaire et saint dans une même vie#401 - Emmanuel Macron - Président de la République - Les décisions les plus lourdes se prennent seul#480 - Esther Perel - Psychothérapeute - Comment réparer l'atrophie sociale avec l'experte mondiale des relations humainesNous avons parlé de :DanoneVEJAForum social mondialREF25The Consumer Goods ForumNutriciaDanone EcosystemAquaLegris IndustriesFranck Riboud ex-PDG DanoneInstitutional Investor (magazine)WhiteWave FoodsThe Potsdam Institute for ClimateTask Force on Climate Related Financial DisclosuresLa "tragédie des horizons”Action Tank Entreprise et PauvretéMuhammad Yunus (homme d'État bangladais)Trek Chamonix-ZermattDocu GR20Discours d'Emmanuel Faber en 2016Les recommandations de lecture :Un autre monde est possible (changer le monde nouveau mode d'emploi)Chemins de traverseOuvrir une voieMain basse sur la cité: Éthique et entrepriseHard Things - Entreprendre dans l'incertitude: Entreprendre dans l'incertitudeCompetitive Advantage: Creating and Sustaining Superior PerformanceCompetitive Advantage of Nations: Creating and Sustaining Superior PerformanceLes Conquérants de l'inutileN'oublie pas les chevaux écumants du passéPlan de transformation de l'économie française (PTEF)Vous pouvez contacter Emmanuel sur LinkedIn, Instagram.Vous souhaitez sponsoriser Génération Do It Yourself ou nous proposer un partenariat ?Contactez mon label Orso Media via ce formulaire.Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

In this episode of Social Media Decoded, host Michelle Thames chats with Clair Sidman, VP of Marketing at Collective Voice, about what it really means to be a creator-first brand in 2025. Clair unpacks why trust is outperforming virality, how creators can stop chasing trends and start building true impact, and how platforms like Collective Voice are empowering historically overlooked voices to turn influence into ownership. Whether you're a creator, entrepreneur, or marketing leader, this episode offers practical strategies for staying relevant, visible, and authentic in a crowded digital space. What You'll Learn in This Episode: Why creators should stop chasing algorithms and start building authority How Collective Voice is helping creators monetize authentically and inclusively What “creator-first” actually means from a platform perspective How AI and automation can support creator workflows (without killing the vibe) Tips for multi-passionate entrepreneurs to stay clear and visible without shrinking their message Why Gen Z is redefining influence—and what your brand can learn from them Clair also shares: Her journey into the creator economy The one action every creator should take this week to clarify their story The biggest red flag when evaluating creator partnerships Her go-to KPI and favorite resource for staying ahead in marketing Resources & Links: Learn more about Collective Voice Follow Clair Sidman on LinkedIn Read: The Creator Pay Deep Dive featuring Michelle Thames Let's Connect & Get Your Freebie! Stay inspired and get daily visibility tips—follow Michelle everywhere: Instagram: @michellelthames Threads: @michellelthames LinkedIn: Michelle L Thames YouTube: Michelle L Thames Podcast: Social Media Decoded Ready to increase your Visibility? Join the FREE 7-Day Visibility Challenge HERE creator economy 2025, collective voice marketing, creator-first strategy, monetization tips for influencers, brand storytelling, authentic content marketing, inclusive creator tools, social media myths 2025, marketing trends, creator brand strategy, AI and creators, Clair Sidman interview, Gen Z influence, platform-led growth, Collective Voice podcast, Michelle Thames

Join Dots Oyebolu as he sits down with Michelle Raymond, Founder and LinkedIn Trainer of B2B Growth Co, for a refreshingly honest conversation about using LinkedIn to drive sustainable B2B business growth. Michelle shares candid stories from her sales career, explains her practical framework for social selling, and shines a light on how relationship-building, strategy and persistence outperform quick fixes or shortcuts. The discussion spans the realities behind viral content, secrets to building meaningful connections and the true metrics that matter for business impact.Key Takeaways:00:00 Introduction. 01:46 Starting a sales job with zero resources. 05:53 Landing a $2 million client from authentic LinkedIn content.09:15 Why chasing engagement pods and viral templates kills true value.12:54 Social selling defined: Right people, nurtured over time equals win.16:42 The real KPI: quality conversations, not follower count or reach.20:36 Most people on LinkedIn aren't proactively starting genuine conversations.24:15 Removing bots and fake accounts means better business results.27:00 Do quality work, prioritize niche and avoid shortcut temptations.35:12 Michelle's GROWTH framework for employee advocacy and lasting habits.Resources Mentioned:Michelle Raymondhttps://www.linkedin.com/in/michellejraymond/B2B Growth Co | LinkedInhttps://www.linkedin.com/company/b2b-growth-co/B2B Growth Co | Websitehttps://b2bgrowthco.com/Insightful Links:https://www.linkedin.com/pulse/37-tips-social-selling-linkedin-muhammad-a-bashar/https://blog.hubspot.com/sales/social-selling-linkedinhttps://www.copilotai.com/blog/what-is-linkedin-social-selling-how-to-win-sales-on-linkedin Thanks for listening to the “Marketing Leadership” podcast, brought to you by Listen Network. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. We appreciate the enthusiasm and support from our community. Currently, we are not accepting new guest interview requests as we focus on our existing lineup. We will announce when we reopen for new submissions. In the meantime, feel free to explore our past episodes and stay tuned for updates on future opportunities.#PodcastMarketing #PerformanceMarketing #BrandMarketing #MarketingStrategy #MarketingIntelligence #GTM #B2BMarketing #D2CMarketing #PodcastAds

Want to grow your business? Download your free roadmap today: coltivar.com/growth What does it take to be a truly strategic CFO in today's construction industry? In this episode, Steve sits down with Brad Collins, CFO of Barrett Industries—a regional construction leader and part of global infrastructure giant Colas. They dive deep into how finance leaders can drive real business value beyond spreadsheets, why strategic alignment across teams matters, and what CFOs can do to shift from being number crunchers to strategic partners. Brad shares insights on regional autonomy, KPI execution, operational efficiency, and the true ROI of financial leadership—plus, what he wishes he knew five years ago. If you're building a finance team or leading a P&L, this one's packed with practical, hard-won advice. Disclaimer: The views expressed here are those of the individual Coltivar Group, LLC (“Coltivar”) personnel quoted and are not the views of Coltivar or its affiliates. Certain information contained in here has been obtained from third-party sources. While taken from sources believed to be reliable, Coltivar has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendations. The Company is not affiliated with, nor does it receive compensation from, any specific security. Please see https://www.coltivar.com/privacy-policy-and-terms-of-use for additional important information. Win a free custom KPI Dashboard for your business. Apply now before the September 10th drawing: coltivar.com/kpisLinkedIn | YouTube coltivar.com

How do you know if you're tracking the right project metrics—or if you've been chasing the wrong numbers all along? In this episode, Galen sits down with Lior Gerson, Co-founder & CEO of TargetBoard.ai, to unpack how AI is reshaping KPI management and why aligning metrics with business strategy is the real game-changer.Together, they explore how project leaders can move beyond legacy metrics like velocity and utilization to focus on measures that truly drive impact. From tackling cultural mismatches around KPIs, to building real-time forecasting models, to leveraging AI for smarter, faster reporting—this is a conversation about cutting through the noise and making metrics meaningful.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Lior on LinkedInCheck out TargetBoard.aiWhen the Old, and the New Metrics Fail – Jim Highsmith

In this episode of Grow a Small Business, host Troy Trewin interviews Renita Wolf, founder of Poe Wolf Partners, who transitioned from a Fortune 50 CFO career to helping small and mid-sized business owners prepare for successful exits. Renita shares her insights on why nearly 90% of businesses listed for sale never sell, and how she guides owners to align their business with personal goals while increasing value and reducing owner dependency. She discusses the emotional challenges of letting go, the importance of being organized and consistent, and her holistic approach to exit planning. Renita also reveals how she bootstrapped her firm, leveraged mentors, and embraced learning as part of her entrepreneurial journey. This inspiring conversation highlights the critical steps entrepreneurs must take to protect their legacy and maximize success when planning their exit. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Renita Wolf said the hardest thing in growing a small business is staying confident when you don't know everything and are running everything yourself, often with just a small team. She explained that uncertainty can shake confidence, but she overcomes it by being comfortable learning new things and accepting that she might be bad at them at first, knowing she will improve over time What's your favorite business book that has helped you the most? Renita Wolf shared that her favorite business books are “Key Person of Influence” and “Oversubscribed” by Daniel Priestley, which she always goes back to. She also values the work of Blair Enns, especially his books on Winning Without Pitching, since sales was not her forte and these resources helped her approach clients more effectively. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Renita Wolf recommended Donald Miller's Business Made Simple and the StoryBrand podcast as excellent resources for small business owners. She explained that they cut through the noise in the marketplace and provide a clear, actionable framework that makes it easier for entrepreneurs to stay focused and grow their businesses. What tool or resource would you recommend to grow a small business? Renita Wolf recommended that every small business owner should have a simple KPI dashboard with around five key metrics. She explained that tracking these helps owners think strategically, measure consistency, and monitor progress—whether it's content strategy, social engagement, or other business drivers—making it a powerful tool for sustainable growth What advice would you give yourself on day one of starting out in business? Renita Wolf's advice to herself on day one of starting her business would be: “Don't wait for perfect — just start.” She emphasized that taking action early is more important than waiting until everything feels ready. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Being organized and consistent is the foundation of small business success – Renita Wolf Your business is more than financials — it's your legacy for family, community, and employees – Renita Wolf Focus on who you serve, how you help, and what makes you different from the competition – Renita Wolf  

Send us a textWhat if the real ROI of being on a podcast isn't the interview itself, but the relationships that come afterward?In this high-energy, straight-talking episode, we sit down with Christina Lenkowski, founder of Publicity by Christina, to hear how she transformed her PR background into a niche agency that helps women entrepreneurs get visible, get paid, and get taken seriously. Christina has landed her clients on more than 900 top-rated shows and has appeared on 100 podcasts herself. She knows what works, what doesn't, and why visibility isn't just about showing up.She shares how she built her business by doing the opposite of what most agencies do, how she tracks real visibility metrics in her own company, and why she believes podcast guesting is the most powerful tool in a business owner's playbook.If you've ever wondered how to stand out, what to prioritize when you pitch, or how to turn one podcast into long-term opportunity, this episode will show you how to stop playing small and start showing up where it counts.Episode NotesIn this episode, Christina shares:Why podcast guesting still works and how to approach it strategicallyThe biggest misconceptions business owners have about publicityWhat she changed when leaving agency life to build her own businessHow she uses a “visibility KPI” to track ROI and growthWhy strong host relationships often lead to consulting, speaking, and long-term leadsWhy podcasts are perfect for introvertsWhat she learned from launching a course that flopped—and how she bounced backPlus, Christina shares the one thing every guest should do before a show, and how being prepared sets you apart from 90% of people showing up to the mic.Guest Contact InfoChristina Lenkowski Founder, Publicity by Christina Website: https://www.publicityxchristina.com Instagram: @publicityxchristina Facebook: Publicity by Christina Email: corinne@publicityxchristina.com--- Subscribe and ReviewIf you loved this episode, drop us a review, share it with a badass woman in your life, and subscribe to Badass Women in Business wherever you get your podcasts. Stay badass. Stay bold. Build it your way. Keep up with more content from Aggie and Cristy here: Facebook: Empowered Women Leaders Instagram: @badass_women_in_business LinkedIn: ProveHer - Badass Women in Business Website: Badasswomeninbusinesspodcast.com Athena: athenaac.com

« Je ne souhaite aucune crise… mais j'apprécie les gérer. »Quand Dominique Schelcher m'a dit ça, j'ai été un peu surprise.Puis j'ai compris.À force de vivre des tempêtes, on développe des réflexes.On apprend à anticiper.À faire front avec ses équipes.Ce n'est pas une question de courage quotidien.C'est une question de préparation.Et dans son cas, ce sont des repères solides qui ont été construits : outils, organisation, état d'esprit collectif. On a évoqué les périodes compliquées, les imprévus, les incertitudes. Et à chaque fois, une constante : remettre l'humain au centre.Dominique parle de management par la promenade.Il marche en magasin, croise ses équipes, écoute ses clients.Et ce qu'il répète à ses collaborateurs, c'est :« Si tu veux que les gens te suivent, donne-leur une raison d'y croire. »Pas une slide PowerPoint. Pas un KPI.Un cap. Un vrai.Et si finalement, dans un monde en crise permanente, le leadership, le vrai, c'était ça :Confiance. Clarté. Proximité.__Vous souhaitez me retrouver ailleurs qu'en podcast?Vous avez l'embarras du choix!

In this episode we chat about the future of where we'd like to take the podcast next.The ChallengeReach out and let us know what you'd like to see next.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

Send us a textJoin us for an in-depth conversation with John Lembke, a manufacturing engineering manager with over a decade of experience in factory digitization, lean manufacturing, and ERP integrations. John shares his proven strategies for hiring high-performing engineering teams, scaling production rapidly, and building effective manufacturing processes. From his early days around ice-making machinery to leading 60% capacity increases, John offers practical insights that engineering managers and job seekers alike will find invaluable.Main Topics:Hiring Best Practices: Use skill histograms to identify team gaps and write focused, targeted job descriptions.Interview Strategies: Ask questions that evaluate both technical skills and cultural fit.Common Hiring Mistakes: Avoid hiring people just like yourself and using vague or generic job descriptions.Candidate Advice: Use the STAR method to structure responses and present your experience clearly.ERP & MES Systems: Understand the role of enterprise resource planning and manufacturing execution systems in operations.Production Scaling: Apply practical strategies to rapidly increase production capacity.Manufacturing KPIs: Track key performance indicators to monitor quality and efficiency.Leadership Philosophy: Leverage lessons from endurance sports to build mental resilience and lead with intensity.About the guest: John Lembke is a manufacturing and operations leader with a track record of scaling production and driving process excellence. At Scythe Robotics, he boosted production capacity by 60% in 16 months and led ERP implementation to streamline operations. Previously, as Director of Manufacturing and Scaling at Phantom Auto, he built prototype production systems and integrated advanced hardware into partner vehicles. His earlier experience at Seagate, Ensign-Bickford, and GE honed his expertise in process engineering, KPI development, and cross-functional leadership. With degrees from CU Boulder and RPI, John is committed to continuous learning, mentoring, and applying innovative approaches—balanced by a passion for backpacking and enduClick here to learn more about simulation solutions from Simutech Group.

LEG Immobilien SE – Affordable Housing with Impact and Long-Term UpsidePresented by Frank Kopfinger, Head of Investor Relations and StrategyIn this compelling elevator pitch on seat11a.com, Frank Kopfinger, Head of Investor Relations and Strategy at LEG Immobilien SE, delivers a clear and data-backed insight into one of Germany's leading residential real estate companies.

In this exciting inaugural podcast episode of The Click Brief, hosts Jeremy Packee and Emily Anderson dive into the latest digital advertising and Martech updates from July 2025. They kick things off with a deep dive into OpenAI's new ChatGPT Agent, an advanced tool that can browse the web, use APIs, and automate multi-step tasks. The hosts explore its potential to save time and make work more efficient, sharing their personal experiences with grocery shopping and campaign management using the tool. Next, they discuss Google's AI-powered shopping upgrades, including virtual try-ons for apparel, smarter price alerts, and outfit inspiration. Emily emphasizes the need for e-commerce businesses to get their product feeds in top shape to stay ahead of the curve. As they move on to Instagram's new partnership with Google, the hosts highlight the value of SEO for social content, encouraging businesses to optimize captions and hashtags for better visibility. The episode continues with exciting updates from Google Ads, including the launch of localized forecasts in Keyword Planner, Meta's new ad performance breakdowns, and the rollout of asset-level metrics for responsive search ads. The hosts reflect on the need for caution when using AI-driven features and the importance of strategic decision-making in campaigns. Closing out the episode, Jeremy and Emily discuss Google's Smart Bidding Exploration, a new feature aimed at optimizing ROAS with more flexible bidding. They share their thoughts on the potential impact for e-commerce brands, while acknowledging that further testing is needed to fully understand its effectiveness. Tune in for all the insights and takeaways to keep your digital advertising strategies on the cutting edge!

Growth and profitability all starts with having solid financial data. Without it, you're basically flying blind.Financial expert Jessica Nunn shares the top five best and worst things aesthetic practices can do when it comes to their bottom line. When you understand your finances, you can actually be profitable instead of just hoping for the best.Jessica breaks down some of the most common mistakes she sees from her work with hundreds of aesthetic professionals of all sizes and stages of growth. About Jessica NunnJessica Nunn founded Maven Financial with a vision to make strategic financial advice accessible to every small business owner. She understands that her clients carry the responsibility of maintaining a business, meeting their goals, paying their employees, paying themselves, and providing for their families. Her job is to make the complex world of revenue, profitability, and key performance indicators clear and simple. Learn more about Maven Financial PartnersFollow Maven Financial Partners on Instagram @mavenfinancialGuestJessica Nunn, Founder & CEOMaven Financial PartnersHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglowAesthetically Speaking is a production of The Axis: theaxis.io Theme music: I've Had Enough, Snake City

With member engagement driving everything from Star Ratings to care gap closures, health plans are rethinking how they connect with members—pairing rich data with human-centered strategies to create real moments of influence. In this episode, we explore how payers are: Combining multiple assessments, social risk data, and AI to build actionable member profiles Using empathy-driven outreach and concierge-style service to build trust Leveraging real-time insights to engage members at the right moment Aligning cross-functional teams to accelerate innovation and close gaps Turning clinical, social, and behavioral signals into measurable quality gains Whether you focus on Stars, Medicaid quality, or member experience, you'll walk away with practical strategies to engage more effectively and improve outcomes. Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download here. Download the Episode Notes and KPI's: Get the moderator notes and the Key Points of Interest from the episode.  Download here. Icario Client Summit Information: Additional details about the Icario Summit - Moments of Influence - taking place October 21-23, 2025, can be found here. Thank you to Icario for supporting this episode. Icario is a leading health action platform that helps payers connect with members in ways that drive measurable results. By combining behavioral science, data-driven personalization, and omnichannel outreach, Icario motivates members to complete critical health actions—closing gaps in care, improving Star Ratings, and reducing avoidable costs—while delivering an experience that feels relevant, human, and engaging. Learn more at www.icariohealth.com. How to Engage: Chat with Us: Share your thoughts with Producer Nicole Roberts at nroberts@brightspotsventures.com  

Welcome to the Sustainable Clinical Medicine Podcast! In this episode, Dr. Sarah Smith sits down with Dr. Paul DeChant, a family physician and former CEO with decades of experience transforming healthcare organizations. Dr. DeChant shares his journey from a frontline family doctor to leading a 300-physician medical group through transformative change using the principles of Lean management—with a core focus on respecting people and restoring joy to the practice of medicine. Together, they explore the root causes of physician burnout, how aligning values and empowering local autonomy can revolutionize clinical workplaces, and the practical strategies—like daily huddles and "getting rid of stupid stuff"—that make care more efficient and sustainable for healthcare teams. If you're looking for real-world insights into creating healthier clinical environments and reclaiming work-life balance, this conversation is packed with ideas, inspiration, and actionable advice. Tune in for expert wisdom on building a medical career—and a life—worth sustaining. Here are 3 key takeaways from this episode: Respect for People Drives Results: Dr. DeChant's leadership at Sutter Gould Medical Foundation focused on Lean principles—especially respect for people and empowering clinicians to solve problems at the local level. This shift led to dramatic improvements in physician satisfaction and organizational performance. Addressing Burnout Means Redesigning Work, Not Just Building Resilience: Burnout is mostly a SYSTEM issue, not an individual failing. By analyzing and redesigning workflows (from front desk processes to the physical design of clinics), Dr. DeChant's team reduced unnecessary burdens, improved efficiency, and helped clinicians reconnect with joy in their work. Daily Huddles for Continuous Improvement: Instituting short, focused daily team huddles had a profound impact—building appreciation, improving communication, and addressing small problems before they snowball. These micro-adjustments collectively created a more supportive environment and drastically reduced staff turnover. Meet Dr. Paul DeChant: Dr. Paul F. DeChant, MD, MBA, FAAFP Principal and Co-Founder, Organizational Wellbeing Solutions, LLC Dr. Paul DeChant is a thought leader on leading organizational transformation and creating healthy workplaces. Paul advises C-level healthcare executives on managing critical problems such as financial and staffing challenges by transforming management systems and cultures to reduce the root causes of clinician burnout, improve KPI performance, and reduce burnout. He supports the AMA's Professional Satisfaction and Practice Sustainment team and teaches at the University of Colorado – Denver's Graduate School of Business. Following 25 years practicing family medicine, Dr. DeChant became CEO of the Sutter Gould Medical Foundation, where he led a transformation based on the theme of “Returning Joy to Patient Care.” After four years the group achieved recognition as the highest performing among 170 medical groups across the State of California two years in a row, while improving physician satisfaction from the 45th to 87th percentile on AMGA's Provider Satisfaction Survey. He received his MD from the Oregon Health Sciences University and his MBA from the University of Colorado-Denver. Co-author of the book, “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine”, Paul speaks internationally, and blogs regularly at www.pauldechantmd.com -------------- Would you like to view a transcript of this episode? Click Here **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don't forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.

In a world full of noise, ads, automation, and AI… trust is the only thing that still moves the needle. In this livestream, I'll break down why trust has overtaken clicks, impressions, and even conversions as the single most important KPI for any business that wants to grow in 2025. We'll cover: Why buyers are savvier (and more sceptical) than ever How trust multiplies everything else in your funnel The content, strategies and touchpoints that actually build it What destroys it instantly And how to become the brand people choose even if you're not the cheapest or the loudest If you're building a business, running ads, creating content, or trying to scale, this is the conversation you can't afford to miss. Let's talk about what really works in 2025.

Colo Colo were on the verge of a squad overhaul after losing the title. Then, KPI Football told them something surprising: “You're already the best team. Keep your core, tweak a few details.” They followed the advice. Next season:

Social commerce has become one of the most powerful drivers of online revenue, and when combined with the right video marketing strategy, it can turn casual viewers into loyal buyers faster than ever. In this episode, we sit down with Eitan Koter, co-founder of Vimmi, to explore how brands can turn content into real revenue using the combined power of social commerce and video marketing. Eitan starts by sharing his background and the story behind Vimmi, a video commerce platform helping brands drive sales with shoppable video and live shopping across storefronts and social networks. He then defines social commerce in today's context, explaining how it has evolved from simple “buy now” links to a full-scale ecosystem where video, community, and purchasing power merge seamlessly. For businesses wondering where to start, Eitan breaks down exactly how to launch your first social commerce videos, from choosing the right platforms to understanding your audience's buying triggers. He introduces his powerful Content, Community, and Commerce framework, which shows how storytelling, engagement, and sales strategy work together to drive long-term results. Listeners will also learn what makes content truly valuable in a social commerce setting, how to maintain high-quality output while producing videos at scale, and why consistency often beats one-off viral hits. Listen now and start transforming your video content into conversions that count. Topics Discussed in this episode: Eitan's background and an overview of Vimmi (02:04) A definition of social commerce and how it has evolved over the last few years (07:56) How to get started with social commerce videos (12:10) Eitan's Content Community and Commerce framework (23:09) What is valuable content when it comes to video and social commerce? (33:28) Setting up a system to ensure you can generate a high quantity of videos (41:05) The KPI's you should be tracking with your video marketing campaigns (48:34) Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Vimmi Sit back, grab a coffee, and learn practical strategies to help you sell more through social commerce.  

What You'll Learn:In this episode, host Patrick Adams, Andy Olrich, and guest Billy Ray Taylor discuss the connected business model, emphasizing the importance of ownership and accountability in leadership. They highlight the significance of visual management systems, such as KPA and KPI boards, to drive continuous improvement and psychological safety. Check out the upcoming Lean Solution Summit, where Billy will lead an executive track focused on leadership and organizational transformation.About the Guest:Billy Ray Taylor is the CEO of LinkedXL, a global consulting and software company known for its Connected Business Model (CBM), which helps organizations align strategy, execution, and measurable outcomes. With over five years leading LinkedXL, Billy has focused on building systems that connect people, processes, and assets to drive collaboration and operational excellence.Before founding LinkedXL, Billy served as a global operations strategist at Goodyear, where he led major operational turnarounds. His experience laid the foundation for his mission to help organizations achieve sustainable value through strategic alignment and leadership development. He is also the author of The Winning Link and a respected speaker who shares practical insights on leadership, culture, and performance.Links:Click Here For Billy Ray Taylor's LinkedIn2025 Lean Solutions SummitThe Winning Link

Social commerce has become one of the most powerful drivers of online revenue, and when combined with the right video marketing strategy, it can turn casual viewers into loyal buyers faster than ever. In this episode, we sit down with Eitan Koter, co-founder of Vimmi, to explore how brands can turn content into real revenue using the combined power of social commerce and video marketing. Eitan starts by sharing his background and the story behind Vimmi, a video commerce platform helping brands drive sales with shoppable video and live shopping across storefronts and social networks. He then defines social commerce in today's context, explaining how it has evolved from simple “buy now” links to a full-scale ecosystem where video, community, and purchasing power merge seamlessly. For businesses wondering where to start, Eitan breaks down exactly how to launch your first social commerce videos, from choosing the right platforms to understanding your audience's buying triggers. He introduces his powerful Content, Community, and Commerce framework, which shows how storytelling, engagement, and sales strategy work together to drive long-term results. Listeners will also learn what makes content truly valuable in a social commerce setting, how to maintain high-quality output while producing videos at scale, and why consistency often beats one-off viral hits. Listen now and start transforming your video content into conversions that count. Topics Discussed in this episode: Eitan's background and an overview of Vimmi (02:04) A definition of social commerce and how it has evolved over the last few years (07:56) How to get started with social commerce videos (12:10) Eitan's Content Community and Commerce framework (23:09) What is valuable content when it comes to video and social commerce? (33:28) Setting up a system to ensure you can generate a high quantity of videos (41:05) The KPI's you should be tracking with your video marketing campaigns (48:34) Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Vimmi Sit back, grab a coffee, and learn practical strategies to help you sell more through social commerce.

What SaaS metrics and financial metrics really matter when you're scaling toward your first $1 million in ARR? In episode #305, Ben Murray breaks down the essential numbers to track using his Five Pillar SaaS Metrics Framework. From building a strong accounting foundation to tracking investor metrics like retention, bookings, and gross profit, this episode gives you the tools to set your business model up for scale and eventual company valuation growth. Whether you're a founder, CFO, or finance lead, you'll learn how to implement the right KPIs before you cross the $1M mark, so you can confidently present metrics to your team and/or investors and operate with clarity. What You'll Learn: SaaSfy Your Accounting Foundation Why your accounting system (QBO, Xero, etc.) needs a SaaS-specific structure. How a clean P&L improves your ability to track revenue, margins, and KPI's. Track Bookings Data Early Why executed contracts (new ARR, expansion ARR, and contraction) are one of the most important SaaS numbers. How bookings feed your go-to-market efficiency calculations and help measure sales ROI. Retention Is Key Gross revenue retention, net revenue retention, renewal rates, and logo retention — and when each matters most. How retention signals product-market fit and impacts valuation. Other Metrics to Watch Gross profit, EBITDA, cash flow forecasting, and cash runway. How do these connect to financial strategy and your long-term investor metrics? Why These Metrics Matter Before $1M ARR: Creates a financial systems foundation for scale. Equips you to benchmark your performance against peers. Builds a data story for fundraising and valuation discussions. Avoids costly gaps in financial modeling once growth accelerates. Resources Mentioned"

In this episode we dive into construction schedule progressingThe ChallengeA midsize general contractor asks, “Can you build a rock-solid, repeatable schedule-progressing program across every one of our projects?” They juggle different superintendents, uneven data, and scattered PDFs. They want one standard and a clear path to improve it. On the hot seat: Miles Haynes , Senior Scheduler at Oakland Construction and creator of Stride Schedule .Stride replaces those smudged PDFs with a browser-based interface that mirrors the familiar P6 layout, lets supers tap actual dates on the fly, and feeds a clean XML back to the master schedule, no late-night data entry, no guesswork.Click here to update you construction schedule in minutes with Stride.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

On today's episode, Kyle Grieve discusses a thought-provoking framework that redefines competitive advantage through the lens of customer loyalty. Kyle breaks down the five types of customer loyalty moats, introduces the Moat Strength Index (MSI), and explains how investors can use this approach to measure, monitor, and deepen their conviction in high-quality businesses. IN THIS EPISODE YOU'LL LEARN: 00:00 - Intro 03:45 – Why scale effects are ineffective against disruption via innovation 06:22 – Why having high customer loyalty is so powerful as an advantage vs competitors 10:01 – The five customer loyalty moats you must know 17:15 – Why ecosystem moats are so hard to build, but generate significant customer loyalty 18:53 – How platform moats generate powerful customer loyalty between multiple parties 20:08 – How can we objectively measure a company's moat using customer loyalty advantages 23:09 – The nine failures in using retention-like KPI's 25:31 – The three barriers that create customer loyalty 26:57 – Why the moat score index is such a handy tool for measuring moat 47:17 – How customer loyalty moats can be disrupted And so much more! Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join Clay and a select group of passionate value investors for a retreat in Big Sky, Montana. Learn more ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to engage in meaningful stock investing discussions with Stig, Clay, Kyle, and the other community members. Buy a copy of Hidden Monopolies here. Listen to TIP694 The Scuttlebutt Edge here. Follow Kyle on Twitter and LinkedIn. Check out all the books mentioned and discussed in our podcast episodes ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy ad-free episodes when you subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses in just a few minutes each week through our newsletter, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠We Study Billionaires Starter Packs⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X (Twitter)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Browse through all our episodes (complete with transcripts) ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance Tool⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our sponsors: SimpleMining Hardblock AnchorWatch Human Rights Foundation Cape Unchained Vanta Shopify Onramp Abundant Mines HELP US OUT! Help us reach new listeners by leaving us a ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠rating and review⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

- Thủ tướng Chính phủ Phạm Minh Chính kiểm tra công trường xây dựng cầu Phong Châu mới và khảo sát hướng tuyến xây dựng tuyến đường sắt Lào Cai – Hà Nội – Hải Phòng đoạn qua tỉnh Phú Thọ, kiểm tra, đôn đốc triển khai dự án Đường dây tải điện 500kV Lào Cai - Vĩnh Yên.- TP.HCM đặt mục tiêu tăng trưởng kinh tế cả năm  8,5%.- Bộ Nội vụ khẩn trương xây dựng Nghị định về xếp loại, đánh giá công chức theo KPI để bắt đầu thực hiện từ 1/1/2026- Hôm nay - tròn 80 năm bị ném bom nguyên tử, người dân thành phố  Nagasaki – Nhật Bản dành trọn một ngày để gửi đến thế giới thông điệp “hãy biến Nagasaki thành nơi cuối cùng trên thế giới bị ném bom nguyên tử”.- Tổng thống Mỹ  Donald Trump và Tổng thống Nga Vladimir Putin sẽ có cuộc gặp lịch sử quan trọng tại bang Alaska của Mỹ vào ngày 15/8 này.

In this episode of Restoration Pros Unplugged, host Clinton James interviews Chris Nordyke, President and Co-founder of Floodlight Consulting Group, to unpack what it really takes to build and scale high-performing sales teams in the restoration industry.With deep industry experience and a passion for business growth, Chris shares the foundational strategies behind Floodlight's success and how their Fractional Sales Leadership model is transforming how restoration companies pursue and close profitable commercial work.Key topics covered in this episode:Chris's journey from the field to leading one of the industry's top consulting firmsThe origin and mission behind Floodlight Consulting GroupThe value of 1-on-1 custom consulting for restoration owners and leadership teamsWhat makes Floodlight's Fractional Sales Management service a game-changer for companies wanting to grow without hiring full-time sales managersHow to build and lead sales teams that consistently land commercial restoration contractsThe most critical KPI's every restoration company should be tracking to measure growth, accountability, and profitabilityInsights into current industry challenges, future trends, and the move from hustle to strategic scalabilityWhy understanding and improving your company's enterprise value is more important now than everActionable takeaways restoration pros can implement immediately to gain clarity, momentum, and resultsWhether you're a restoration veteran or a growth-focused business owner, this episode is packed with real strategies, data-backed insights, and expert perspective to elevate your operation.Visit: floodlightgrp.com to learn more about consulting services, assessments, and training tools mentioned in the episode.-----Want to grow your restoration brand and generate more water jobs with expert marketing?Book a free strategy session with our team at Water Restoration Marketing:https://www.waterrestorationmarketing.net/schedule

BJ Eshun reveals how he built a high-retention, scam-proof call center using a bonus system, KPI tracking, and a data-driven management style. From dealing with VAs who lied about hours to creating an AI that scores every sales call, BJ shares the real lessons behind managing virtual teams at scale — and the systems that finally worked. KEY TALKING POINTS:0:00 - BJ Eshun's Struggles With Hiring & How He Overcame Them4:36 - Where They Hire Their VAs From8:25 - Training Employees That Aren't Performing Well11:16 - Why He Thinks Employees Were Churning Early On15:06 - Outro LINKS:Instagram: BJ Eshunhttps://www.instagram.com/bjbuysrealestate/ Website: OpenDeals.http://bit.ly/3J3BLAo Instagram: David Leckohttps://www.instagram.com/dlecko Website: DealMachinehttps://www.dealmachine.com/pod Instagram: Ryan Haywoodhttps://www.instagram.com/heritage_home_investments Website: Heritage Home Investmentshttps://www.heritagehomeinvestments.com/

Send us a textWhat happens when deep faith meets deep tech? In this thoughtful and uplifting episode, Joey Pinz speaks with Adam Meyers—a Tier 2/3 systems engineer, automation evangelist, and sound tech at his church—about his personal and professional journey.Adam shares what fuels his passion for problem-solving, how he uses Microsoft Copilot to streamline workflows, and why sharing automation ideas at Roost matters more than showing off. We dive into his love for solo board games, the lessons of consistency from sound engineering, and the meaningful role his faith plays in his leadership style. Whether he's restoring a deleted file or training new hires, Adam sees work as service—and joy as his KPI.

In this episode, a former top-ranked commercial truck sales rep, Sean Lyden of Systematic Selling, breaks down what actually works in freight sales!  We talk about the 90-day rule in B2B, how to reframe cold calls as shopping for customers, and why your Ideal Customer Profile isn't just about who to target, but also who to avoid. Sean also shares his dial-based prospecting strategy, KPI tracking tips, and why consistency beats intensity every time! If you're a freight broker, carrier representative, or logistics founder, this is the kind of tactical strategy that can immediately shift your sales game. Want better conversions and a stronger pipeline? Tune in and start doing the work!   About Sean Lyden Sean is the founder and CEO of Systematic Selling, where they help SMB owners and their sales teams in the service trades scale their sales (without the chaos). Sean is a former U.S. Top 25 medium-duty truck sales rep (GMC, Chevrolet, Isuzu brands), has been in sales for 28 years, has handled over 1,200 coaching sessions for founders, owners, and their sales teams, and the co-author of Collaboration Effect on Profit: Overcoming Founder's Syndrome to Achieve Sustainable Success (2024).   Connect with Sean LinkedIn: https://www.linkedin.com/in/seanlyden/ Newsletter: https://www.systematicselling.co/  

Send us a textIn this episode we interview Adi Soozin, bestselling author of Tools of Marketing Titans and creator of a marketing strategy platform used by 3,000+ companies in over 50 countries. She's a neurobiology-based marketer with a guerrilla edge and her career spans brands like Apple, Porsche, and Whole Foods.What you'll learn in this episode:How guerrilla marketing actually started—and why it still worksWhat dopamine, serotonin, and rage have to do with viralityThe best physical environments for campaigns that go viralHow to brainstorm ideas that spark emotional responsesWhy junior marketers need ownership and KPI accountability from day oneWhat metrics matter most when tracking unconventional campaigns

By Yousef Khalili who looks at key leadership roles. The adoption and use of AI continues to grow in all industries. In 2024 72% of organizations used AI in at least one business function, and this number will only increase. Being a leader in these times of rapid disruption and uncertainty can put you on guard. But, great leaders need not worry. People can be given tasks from an agentic AI agent, their completed work can be proofed by AI and even edited or enhanced. But AI cannot truly lead people. It cannot inspire and convince staff of a vision and goal of a company. It cannot make them feel as though they are needed and belong. In this article I'll discuss five skills leaders have that can never be replaced by AI. You'll want to continue to hone these skills and lean on them everyday as you help your team and company grow and innovate. Leadership skills AI can't replicate Empathy AI, for all of its amazing abilities, is still a machine, a tool. It is not empathetic. An astounding 52% of employees will stick with a company that shows empathy when they come to leadership with a need. There is a reason you are called a leader and not just a subject matter expert. You can truly help people, and empathy is a great place to start. You have worked a front line job in the past. You know the daily stressors that come with that work, and you understand how any issues at home can drive performance down. AI cannot sit down in a conference room with an employee and tell that something is not right. It cannot see someone's shoulders slump at bad news in a meeting. You can work one on one with that person and coach them back on the right path. You can look them in the eye and tell them what a great person and teammate they are. Human to human empathy is irreplaceable. Understanding what the Real Issue is If one of your employees is not performing as they need to be, or cannot quite grasp a new process or initiative, AI cannot dig in with that person and find the issue behind the issue. You know your people. You in many cases hired and possibly helped train them. You are aware what they are capable of, AI is not. So, when your employee cannot quite understand or perform as you know they can, you have the ability to work with them and find out what the actual challenge or hang-up is. If your sales-person has missed their client interaction KPI's for three weeks straight you are the one that finds out they are having login issues with the CRM, or that they've been entering info into the wrong fields. You then have an opportunity to teach and lead in a way no AI can. Reading People, Body Language and Appearance AI does not have eyes. It cannot see that Jeff on the marketing team came in limping. It can't see everyone in the meeting slump in their chairs when that one manager starts talking. It cannot see Selena from HR become visibly worried overhearing a conversation in the breakroom. The statistics on the amount of communication that is non-verbal are varied, but they all show a high percentage. To lead you must be able to read people to a certain degree. You see these things occur and you act as soon as possible. You can coach one on one where necessary and correct behaviors, assuage fears, and get your people on the right track, all because you saw something in-person. Spotting Talent and Potential Not everyone looks good on paper, online, or in a resume. And even those that do, that online profile does not tell a complete story. Think back on your professional journey. Was there a point where a leader spotted something in you and then helped you down a new path? Did they encourage you along the way that you could do it, that you have the hardware you just need help installing the software? That is something unique to human leaders. You can have dinner out and notice how put together and professional a server is and think, "wow, I could use someone with that work ethic and personality at my company." You can have a call with a vendor a...

Special Episode: Navigating New 2025  Tax Laws for Therapy Practice OwnersIn this special summer edition of 'Therapy for Your Money', host Julie Herres, owner of Green Oak Accounting, discusses important updates from the new tax bill that affect small business owners and private practice therapists. Julie provides a concise breakdown of business changes, personal tax updates, and some unique deductions that may have fine print, offering key insights and practical advice for therapy practice owners to stay informed and prepared. Key topics include maintaining the QBI deduction, the return of bonus depreciation, pass-through entity tax benefits, and adjustments to personal deductions like the SALT deduction and child tax credit. Julie emphasizes the importance of consulting with tax professionals to navigate these changes effectively.Episode Highlights00:00 Introduction to Therapy for Your Money00:44 Special Edition: New Tax Law Overview01:57 Context: Tax Changes Since 201703:46 Business Tax Updates08:30 Personal Tax Updates13:32 New Deductions with Caveats23:00 Medicare and Medicaid Changes25:23 Conclusion and Final AdviceLinks and ResourcesMoney for Therapists Practice Startup - https://www.greenoakaccounting.com/startupGreenOak Accounting - www.GreenOakAccounting.comTherapy For Your Money Podcast - www.TherapyForYourMoney.comProfit First for Therapists - www.ProfitFirstForTherapists.comProfit First Academy - www.ProfitFirstForTherapists.com/Academy Podcast Production and Show Notes by Course Creation StudioGet our free KPI tracker to see how you practice measures up to others in the industry! www.therapyforyourmoney.com/kpi

Send us a textIn this episode, Dr. Kevin White sits down with longtime patient and strategist Chris Dingess for a high-level, human-centered breakdown of the 8 key performance indicators that actually measure aging well — and how to reverse-engineer them using simple, lifestyle-driven inputs.From VO2 Max to visceral fat, insulin sensitivity to sleep quality, this conversation connects the dots between what you measure and what actually matters for long-term health. If you're goal-driven but tired of vague health advice, this episode lays out a clear, empowering path forward — without the hype.The 8 KPIs to listen for:VO2 Max – Cardiorespiratory fitness and enduranceInsulin Sensitivity – Glucose regulation and metabolic healthApoB – A key marker for cardiovascular riskCRP (C-reactive protein) – Inflammation and chronic disease riskBody Composition – Especially visceral fat and lean muscle massBone Density – Structural integrity and long-term mobilitySleep Quality – Cognitive protection and recoveryMovement & Stability – Injury prevention and functional independenceHighlights include:The “business metrics” analogy that reframes your health dataWhy VO2 Max might be the most predictive number for lifespanUnderstanding ApoB, CRP, and DEXA scan results without getting lost in the weedsHow to shift from guessing to tracking — and take action that lastsThis is a deep-dive episode, but one that could truly change how you approach the rest of your life. Prime Health Associates

Episode 253: Desjardins thought its cooperative roots made it member-first by default. Then members started leaving. Desjardins is a 125-year-old financial co-op based in Quebec. It has deep community ties and a proud history. But that pride masked a painful truth: Members no longer saw it as customer-centric. The organization believed its cooperative structure guaranteed loyalty—until low NPS scores and rising member churn showed otherwise. Mathieu Staniulis and Séverine Clairet recount how Desjardins confronted its own mythology, restructured governance, and began treating feedback as a system, not a score. Desjardins' wake-up call came in the early 2010s. Despite its co-op status, members said the experience felt disjointed. Branches operated as near-independent entities. “It was really difficult to see the full scope of our company because we were presenting ourselves as different companies,” says Mathieu. CEO Guy Cormier led a bold move: unifying the 17 siloed organizations within Desjardins under a single governance structure. But structure alone wasn't enough. Internally, CX, risk, and profit still pulled in different directions. As Mathieu puts it,  “People in charge of customer experience only talk about customer experience and NPS. People in P&L ownership talk about their performance—their bottom line. How can they improve their performance, especially on the financial metrics? And then you have the risk people trying to manage risk and deal with regulators always bringing new regulations, especially in the financial industry. And I believe we have to find a way to work together to balance customer experience, efficiency or financial metrics, and risk management.” The challenge became about integrating those forces to make balanced, member-first decisions—without sacrificing performance. Now Desjardins faces a new frontier: recreating intimacy in a digital world. Transactions moved online. But financial advice—the core of trust and loyalty—remains unsolved. The question, Mathieu says, is urgent and unanswered: “How do we bring advice into a digital world?” Guests: Mathieu Staniulis, Vice President, Products, Solutions & Digital, and Chief Transformation Officer | Séverine Clairet, Vice President Customer Experience & Marketing Strategy, Desjardins Host: Rob Markey, Partner, Bain & Company Give us feedback: Customer Confidential Podcast Feedback Send us a note: Contact Rob Time-Stamped Topics 00:01 – A logout button reveals blind spots in member experience 00:04 – Desjardins' founding story: community aid in a kitchen 00:06 – “Member-owned” in theory vs. practice across 17 silos 00:08 – How Guy Cormier unified Desjardins under one governance model 00:09 – Why NPS lagged despite a strong co-op identity 00:12 – “The S means system”: transforming how feedback drives action 00:15 – Balancing CX, P&L, and risk without silos 00:18 – The call center debate: cost now vs. loyalty later 00:20 – Journey teams as a model for cross-functional accountability 00:21 – Digital did the easy part, so what comes next? 00:22 – Can “digital” be intimate? The next frontier for co-ops Notable Quotes [15:00] ​​ “It was really difficult to see the full scope of our company because we were presenting ourselves as different companies. … We had to pivot from working together, but in silos.”  [16:00] “We believe we're member-focused, but we were lagging in NPS. We were also losing membership, so we had to pivot and change all of that, changing the way we look internally at our performance, raising NPS as the top KPI for our company.” [16:00] “That's the equation of NPS. Buying more, referring more, and staying longer mean more profitability. For P&L, it means better risk management, because there's a tendency to lower your risk when you have loyal customers with you. So you have to bring that all together.” [17:00]  “We were very proud of Desjardins, especially in the Quebec market. In some lines of products, we have almost 40% market share. You will see a branch of Desjardins in every town. It's deep in our roots.” Additional Resources Read Bain's case study, From Laggard to Leader: Desjardins Evolves Member Centricity for the Digital Age: https://www.bain.com/client-results/from-laggard-to-leader-desjardins-evolves-member-centricity-for-the-digital-age/

Send us a textIn this episode of the Private Practice Survival Guide Podcast, we explore how practice owners can effectively measure success through KPIs. Brandon breaks down both quantitative and qualitative key performance indicators and why both are essential for growth. We discuss how to build a KPI dashboard that makes tracking simple and actionable. You'll learn how to align your measurement tools with your practice goals. Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book

Andrew and Jay unpack a thought-provoking article from The Systems Thinker on the tension between learning and performance. How do you actually learn from failure? Is it a given that you will? The conversation ranges from morning meeting rituals and positive failure culture to the dangers of over-relying on data.Along the way, they talk chipped tools, misordered pipe, customized packaging, AI-assisted KPI dashboards, Harbor Freight, and more. 

“Plans are of little importance, but planning is essential” That quote from Winston Churchill perfectly captures the dilemma we face when it comes to planning.  You can subscribe to this podcast on:  Podbean | Apple Podcasts | Stitcher | Spotify | TUNEIN Links: Email Me | Twitter | Facebook | Website | Linkedin The Time-Based Productivity Course Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Time Sector System 5th Year Anniversary The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl's YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack  The Working With… Podcast Previous episodes page Script | 379 Hello, and welcome to episode 379 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Planning and organising have their place. Yet, there is a danger of taking them too far and using them as an excuse or as a way to procrastinate.  Ultimately, whatever you are planning to do will eventually need to be done. The goal, therefore, is to get to the doing part as quickly as possible.  One of the dangers of David Allen's Getting Things Done book, is the emphasis on organising and doing the weekly review. It's a procrastinators heaven. An authority in the the productivity space giving you “permission” to spend two to four hours a week planning and reviewing and another large proportion of your time organising and reorganising your lists.  Don't get me wrong. Both planning and organising have their place and as Winston Churchill says, “planning is essential”, but it's a thin line between helpful and unhelpful planning and organising. In today's episode, I will share with you some ideas that you can use to ensure that you are following some sound principles with your planning and reviewing.  So, that means it's time to hand you over to the Mystery Podcast Voice for this week's question. This week's question comes from Sally. Sally asks, hi Carl, I'm struggling to get myself organised. I have so many things on my desk and on my computer's desktop I don't know where to start. I feel like all I do all day is plan what to do and tidy up my lists. How do you avoid over planning and organising?  Hi Sally, thank you for your question. Firstly, I must admit I have been down this road of over-planning and organising.  I read Getting Things Done in 2009 and loved it. I ditched my Franklin Planner, the “tool” I had been using consistently for over fifteen years, bought myself a nice Quo Vadis notebook (the paper quality was better than Moleskine) and spent a whole weekend setting up the notebook as a GTD tool.  I also printed out the GTD weekly review checklist from David Allen's website and stuck that into the back go my planner and became a GTDer.  It took me seven years to realise that I wasn't getting anything significant done. I had a lot of ideas, plans and goals, yet all I seemed to be doing was reviewing, planning and doing the easy things from my context lists.  Replying to emails was much easier than sitting down to write the first chapter of the book I wanted to write. Spending more time mind mapping the presentation I had to give on Friday seemed more important than opening up Keynote and designing the presentation.  Yet, ironically, it was an end of year review that forced me to face up to reality and see that while I was excellent at planning and reviewing, I had become terrible at doing the work.  And this is one of the most common problem areas I see with many of my coaching clients. The fixation on having everything perfectly organised and planned.  You see, the problem here is not that everything is neatly organised and you have the plans to do whatever it is you want to do. The problem is nothing is being done to do those plans.  While I was working on my recent Time-Based Productivity course, the project note I had for it was a mess. I had a lot of notes, ideas and thoughts. Yet, I maintained a strict next actions list at the top of the project note as well as links to the documents I was working on.  It didn't matter that below those items was a horror show of ill-thought out ideas and random thoughts. They were there in case I got stuck somewhere. What mattered was the important information was clear and at the top of the note.  The note was designed so that the work got done. It was not designed to look pretty.  I've seen clients with thirty page Word documents detailing their department's plans for the year. It's written in some vague management language that leaves a lot to interpretation. It's as Winston Churchill once said of a similar document from the government's treasury department: “This paper, by its very length, defends itself from ever being read.” You can spend hours going through a document like that, and nothing will ever get done.  What matters is knowing what the department's objectives are and what needs to be done to accomplish them.  That does not need thirty pages. That can be summarised on one page, at most.  If you're working in an organisation that loves using management speak to communicate their ill-thought through ideas, one of the best ways to navigate these documents is to establish what the ultimate goal is.  What are the targets, or in management speak “KPI's” (Key Performance Indicators)? Once you know how you or your department will be measured, you can use your own experience and knowledge to put in place a plan to achieve those targets.  Ultimately, your boss, and their boss, are concerned about your targets. How you achieve those targets are less important, although they should always be achieved legally, of course.  In many ways translating these verbose annual planning documents is the role of the departmental managers. This means translating them into actionable items so that everyone in the team clearly understands what they are aiming for. This then reduces the necessity of further planning meetings and everyone can get on and achieve the objectives.  And this is the same for individuals.  When we plan things out we are exploring options, considering best ways to do things and perhaps thinking of potential outcomes.  While these exercises do have their place, they cannot replace doing the work.  The objective, therefore, is to figure out as quickly as possible what you need to do to get the work completed.  My wife bought me a new iron and ironing board for my birthday. I love ironing, I find it relaxing. I've learnt that no matter how big the pile of ironing is, the pile is not going to diminish by more planning and strategising. The only way the pile of ironing will shrink is for me to plug my iron in, set up my ironing board and get started.  Now years of ironing has taught me to begin with the clothes that require a cooler setting and finish with clothes that require a hotter setting such as linen shirts. That's experience, although, I remember being taught that one by my grandmother many many years ago.  The final part of this is choosing when to do the ironing. For me, I find ironing after I've been sat down for a long time works best. I'm stood up and have to move around to hang my shirts up after they're ironed. So, doing the ironing in the afternoon or early evening works best for me.  Given that I generally do the ironing once a week, all I need to decide is when. When will I do it? That's the only planning I need to do with something I routinely do.  When it comes to organising, I'm always surprised how so many people have missed one of the best features of computers and technology. It's not so you can sit and stare at a screen for hours on end. It's the speed at which a computer can organise your files.  You can choose to organise your files by date created, date modified, title, type of document or by size. The only thing you need to do is to put the file into a folder.  If you were to keep things as simple as possible, two folders one for your personal life and one for your professional life would work. (And I know a lot of people who do just that and can find anything they need with the use of a keyboard shortcut or a few typed letters.  While travelling last month, I had all my flight confirmation emails and car hire documents stored in Evernote in its own notebook. Before we set off, I made sure this notebook was downloaded to my phone so that no matter where I was in the world, I was not going to be relying on flakey internet.  This meant, when we finally reached the car hire desk at 11 p.m. At Dublin Airport, all I needed to do was open Evernote, type Europcar in the search and all my details we instantly on my screen ready to show the assistant.  Most notes apps people are using today have incredibly powerful search features built in. Evernote was build on its search features. I'm frequently amazed at how quickly Evernote can find something I vaguely think might be in there.  I remember my wife trying to sort something out for me on a Korean website while we were sitting in cafe. She asked me if I remembered my password for a particular website I had not used for over ten years.  I opened up Evernote and typed in the name of the website and in less than second the login and password details were there. My brain cannot work that fast when trying to recall something from ten years ago.  What this means is you do not need to spend days or months trying to come up with a “perfect” notes organisation system. You could quite easily operate on a simple professional and personal folder system.  You'd still be able to find anything you were looking for, and all you would need to do is to learn how to use the search features.  So, Sally, if you want to get things organised, let your computer do the work for you. Start by creating a simple folder structure of personal and work, and organise your documents there first.  As you're doing this I would add that you ensure the title of the documents and files are clear. Sometimes we download something from the internet and we end up with a jumble of letters and numbers. While your computer will be able to tell you when you downloaded it and what the file type is, it won't be able to tell you what it is. That part of the organising process is on you.  If you wish to have a little more structure than simply personal and professional you can modify things later. The goal here is to begin the cleaning up process.  And don't forget the delete key. It's your best friend when cleaning up.  Once you've tidied everything up and you know where everything is, when it comes to what to do next will naturally follow.  This organising may take you a weekend to do. Yet, that investment in time will be well worth it. You'll feel less anxious, lighter and will have begun developing confidence in your system. That's a very nice place to be.  I hope that has helped, Sally. Thank you for your question and thank you to you too for listening. It just remains for me to wish you a very very productive week.   

Shelley Rosetta is a business consultant and Principal at Solomon Coyle. Shelley explains how the power of the “built environment” can shape culture, enhance employee engagement and fuel innovation.   Along the way we discuss – the Journey (1:05), Distribution Channels (3:50), Business Peer Groups (10:05), Tariffs and Stuff (12:24), Leading with Data (14:40), KPI's (16:20), Building a Business Culture (21:25), Design Thinking (24:00), the “Feel of Space” (27:25), and the Dealer/Manager Development Program (37:30). Access the services of Shelley @ Solomon Coyle This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.  Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ ov1dlen@gmail.com or www.lukeleaders1248.com Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

By litigating 80% of his cases, tracking every KPI that matters, and building an intake team with zero missed calls, Blake Swan has scaled Keller Swan to six states and 37+ staff — without losing control. In this episode, Blake breaks down the exact systems and decisions that powered his explosive growth. From AI-backed intake to profit-by-pod dashboards, you'll learn how discipline, data, and strategy drive outsized results. In this conversation, Eric shares: Why filing early and often leads to higher-value cases How to build an intake culture that runs 24/7 — without burnout The two-minute rule that cut wash rate to nearly zero How Blake uses dashboards and KPIs to drive accountability firm-wide Why he expanded into six states — and how he chose which ones PIMCON 2025 Tickets On Sale Now. Get yours today! Get Social! Personal Injury Mastermind (PIM) is on Instagram | YouTube | TikTok

Alberto Francis champions end-user empathy, proactive insights, and monetization at GTIA ChannelCon “I heart Service Desk.” — Alberto Francis, President & CEO, Black Birch Group At ChannelCon 2025, hosted by GTIA in Nashville, Alberto Francis of Black Birch Group sat down with Doug Green, Publisher of Technology Reseller News, to deliver a bold and unexpected message: the service desk deserves more love—and attention as a growth driver. Francis, a self-described “talker” with a background in financial services IT, explained how his passion for human connection led him to build a company centered on crafting customized service desk experiences for MSPs. “It's the one place users interact with us daily,” said Francis. “It should be loved 24/7.” According to Francis, the service desk is an untapped source of business intelligence. “Why is it that 20 new user onboardings don't trigger a conversation about growth?” he asked, citing missed opportunities for MSPs to proactively engage clients on automation, workflow efficiency, and scaling support. He envisions a smarter, more proactive desk that not only solves tickets but flags business trends before they reach the executive suite. Black Birch Group's approach is to build desks that deliver “white-glove” experiences with KPI strategies that go beyond vanity metrics. Instead of just measuring closure rates, Francis encourages MSPs to ask, “Are we collecting insights that drive business?” His message to MSPs at ChannelCon: “Let's start by talking. If we work together to improve the desk, opportunities will follow.” Francis believes that passion and proactive design can turn the service desk from a cost center into a strategic advantage. To learn more, visit blackbirchgroup.com

Last week, Mark Aesch and Alvin McBorrough unpacked a striking statistic: only 4 % of Americans ride transit, yet 84 % of people say they value it. This week we keep that conversation going with Rikesh Shah, former Chief Innovation Officer at Transport for London. Together with host Paul Comfort, Rikesh explores how customer‑focused metrics, open data, and smarter procurement can turn that 84 % of “transit supporters” into satisfied users—and why leadership has to set the stage for risk‑taking and co‑creation. From Volume to Value —Why ridership shouldn't be the sole north‑star KPI, and how London's open‑data program shifted travel behavior for the better.Customer‑First Metrics —Using design‑thinking and qualitative research to uncover the real pain points of diverse riders (and non‑riders).Making Cities a Test Bed —How transparent “problem statements” and outcome‑based procurement invite startups, scale‑ups, and tier‑ones to co‑create solutions.Smart Procurement 101 —Engage procurement early, signal future tenders, and use one streamlined process that covers pilot, scale‑up, and rollout.Leadership & Risk —What CEOs can do today to foster entrepreneurial cultures, align internal teams, and de‑risk innovation without overprescribing specs.Lessons from London —Congestion charging, Ultra‑Low Emission Zones, and open innovation under successive mayors—and what U.S. cities can adopt.

Growing your practice can be incredibly exciting, but incredibly intimidating. Kiera tells listeners how they can scale with confidence by giving specific questions to ask yourself. These include: Are your systems running smoothly? Are your teams aligned and accountable? Do you have a clear data back-growth plan? And more! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners, this is Kiera. And today I'm super jazzed because I feel like this is such a great question that so many offices ask me of like, okay, Kiera, how do I know that my practice is ready for the next level? How do know I'm ready to add in more team members? How do I know I'm ready to add an associate? How do know if I'm ready to add another location? And I feel like so many of these things sit in our brains and we're always wondering like, how do you know? It's like, how do you know when you're ready for the next baby?   but instead of like babies, which like really, how do you really know? There are certain things to know or how do you know if you're ready to get married? Well, there are certain things actually. So let's take some of that guesswork out, make this a little bit more fun and have a great time on today's podcast. I'm excited and I hope you're excited. The Dental A Team was built for doctors. It's built for team members. That's why it's called Dental A Team. It's consulting for dentists and teams. I hate as a business owner where people just teach me and I have go try and take it back to my team.   but I love being taught, I love being focused and I love having high level and then I love having implementable things for my team, but from someone who's been there, done that and done that successfully. So that's what we've created. We have a space for doctors and CEOs and entrepreneurs to come and get together like-minded where we're talking high level. This is where I come into play. We have fun, we have business freaking tactics. We call it Think Tank Tuesday and we literally get all together and have a great time. And then we have our in-person mastermind where we're doing the same thing as business and life on purpose.   And then we have our consultants, including myself, our consultants then work with your team. We're going to be teaching your team members how to make your vision a reality, how to scale, how to have the conversations. I say we're like little fairy godmothers for your team members, where we literally are hanging out with them to help them know the resources and the easiest path to get the results they're looking for. That's what we're obsessed about. That's what we do for offices. And I hope that we're a part of your office. And if not, I hope we're apart really, really soon. All right, you guys, let's dig into how do we scale with confidence?   Because growth is super freaking exciting. Like, oh my gosh, we're growing. But back to me, when I first started, we were 500,000 to 2.4 million in nine months in my first location. We bought our second location and you better believe it was fire. And fire is exciting, but it burns hot. And it got hotter and hotter and hotter. And it was because I didn't have a plan. We just were like, sweet, we're at this amount. So let's buy our second location. And it became mayhem and it became crazy. And so it's one of those things of like fires can be beautiful and we can sit there and roast s'mores.   But fires can also be very, very volatile. They can destroy, they can burn fast and they can burn hot. And so this is a zone where if we have a plan, we're going to do really well. If not, we get burnout, we get turnover, we get stalled progress. We actually get sloppy. We actually could fall into really scary things. Like for us, it was full blown burnout. I was on burnout or my owner was on burnout. We were working from 2 a.m. till 10 p.m. every single day. ⁓ Our marriages were falling apart. Like everything was bad. Everything. It was not good.   and we would show up to work just to feel like we were like barely, like nose barely above water, but you better believe there's water getting into that. And so this is something where I really wanted to come on today of how do you know and how can we scale with strategy? How can we scale and know that we're ready for the next level? Because if I would have known this, I would not have bought my second practice. I would have optimized my first practice. I would have put a few more things into place and then bought the second location. But you know, I was young, dumb, I was reckless. We were just like.   We can do this. did the first one, but the first one wasn't like barely hanging on. We had two pending lawsuits on us. Like there were wild things going on, but yet shoot. I think that sometimes it's good to have a little bit of naive, ⁓ but I think it's more important to have a good plan and a good process. So this is the goal. It's not about adding ops and team members. It's truly about making sure our foundation's awesome, making sure that we know what we're doing, making sure we've got a good plan and then executing it. And that does not mean it needs to take a long time. You can scale very quickly, just making sure you have a few key places.   And I like to tell people our goal is to get flagship practice number one solid. We stamp it out and then we just stamp it out, map it out. We have a few nuances that we change based on location and demographics, but generally speaking, it's about the same thing. ⁓ $1 million, one practices versus multi millions, multi practices, multi ops, two very different models of business. So on that, this is what we love to do today. This episode is really for owners and offices asking the question of what's next, but scaling smart.   not fast and also looking at like the DSO landscape of where we headed. Do I DSO? Do I grow? I have a practice and what they were thinking about doing is they're thinking of selling out to a DSO. And I said, cool, but like, what's your plan? I'm like, I still want to keep doing dentistry. And I said, all right, let's look at the numbers. And what was wild is a DSO is going to pay this practice 5 million. And right now you might be like, dude, that's so much. Like I'd sell in a second, like one more bad day and like give me the DSO's number. calling them.   But we looked at and I said, all right, let's expand out a couple more ops, which you've already been thinking about doing. And realistically in the next one to two years, like that's what the DSO is going to do. They're going to come in, they're going to expand this out. So either you can sell to them and live here and do it with them, or you can do it before that. And literally we did that. And this practice in two years is making 5 million net profit. And I think about that because it seems so tempting to sell to the DSO and how it's like, but you're giving up all of this. And if we just had a quick plan.   This doctor now is working about two days a week. They have associate doctors in place. They have this beautiful building and they're looking for the next expansion piece. Beyond Happy, this is their plan. And they're literally making more than they would have with the DSO. And so just be careful, because I think sometimes DSOs can seem so sexy and alluring when we're having bad days. You better believe it. There have been days when I'm like, someone walks by and offers me a buck for Dental A Team. They get it, right? We all have those days as business owners. That's not a joke. It's real life. But I think this is where we can like,   not make reactive decisions, but actually figure out how we wanna scale. And what I will always say is when we scale and what's next, I want you to always ask the question of what do I want in my life and what do I want my life to look like? Because we can scale. You can have 10 practices and say, only wanna work one day a week. That's totally allowed. It's just a different strategy. Or you can say, wanna be a clinician. I love doing the dentistry. Again, different strategy. I was on an on-call yesterday with a potential client and they were like, Garrett, we need systems. We need to have help with our finances.   our financials and we also need help training our team. And I was like, rock on, that's right up our alley. And at the very end of the call, I said, Hey, is there anything else you feel like I should, I need to know? they're like, well, yeah, we're considering selling in a year. And I was like, wow, that changes the entire plan of what I would do because I would not be building all the systems if we're planning to sell in a year. I'm going to be cranking your EBITDA. We're going to be working on case acceptance, adding production to this practice to make sure we're getting top dollar for the sale while also making it easy and enjoyable to live there at the same time. So one of those things of   where you want to go and what your North Star is, radically changes your question of what's next. It's what's next based on what you want to do. So when we look at this, I really want you to think about and look at these pieces of what's next. And again, some of these things might change depending upon what your next is. If we're selling to a DSO, it looks very different than if we're building a legacy practice. So just know a lot of these pieces might be dependent upon where you want to go.   So number one, I think this is a great thing. If you want to grow, you want to add another practice, you want to add more ops, you want to add more team members, you want to grow to the next level financially, is make sure your systems are truly running without you. So you don't need to be there in every single decision. Doctor, you don't have to be answering, signing off on what are we ordering? We don't want to be signing off on payroll. We literally have built this delegation ladder. We have team leads in place. The systems are running where the team can execute daily. We have end of day checklists. We're not having to look over every single thing.   We have checklists of what people need to be doing. It's very clean. People are in the right seats. They know what they're doing. We have clear operations manual built out for scheduling, billing, case acceptance, hygiene, all these different areas of our practice. It's clear. We have it mapped. We have documented systems that are followed by all. So not just documented, but truly followed by all. ⁓ And honestly, it's something where doctors, would recommend, a fun thing. You're welcome. I'm giving you a vacation. You leave for two weeks.   I want you to leave the practice for two weeks. And when you're gone, I want you to see that practice thrive while you were gone. Did it barely survive? Was the team able to make decisions without you? What systems fell apart and let's fix that. This is something where doctors are always a little nervous to take time off for production. Yes. But I say it is absolutely essential and crucial doctors that you take time, you leave the practice so you can actually find out what's breaking down. Same thing with office managers and leads. We need them to leave. We need you out. And what's wild is when offices, I see them. So for example, I have a doctor.   They usually take about two to three weeks up in the summer. They usually take two to three weeks off in the early spring. And it's awesome. And what happens is on those months, production doesn't The practice doesn't fall apart. The office manager is able to execute the way the doctor would execute. Team culture runs the exact same, whether the doctor's there or not. And that to me is a sign of your systems are not dependent upon you. So if you want to do a stress test, rock on. Prep your team. don't just like spring it on them. That doesn't usually go well.   but stress test and go for two weeks and see what happens to your practice. And then also look to see when you go around and you're doing your CEO time, let's rate every single department in our practice on a one to 10 of how are they doing? Could they run this without you? Do they know what they need to do? Are we hitting the KPIs that we need to hit? And if not, do we need to put some systems into place that can run independent of you? So that would really be a good stress test of go on vacation and also rate your departments and see where maybe our system is lacking. Now.   I will also put a word of caution because a lot of times doctors, are very meticulous. That's why you're dentists. That's why you're working on that little box on the MO and you do so well with your very, very, very, very fine skills because that's what you do day in and day out. A lot of offices are actually ready to scale with their systems. Being systematized where it runs without you does not mean perfect. And I really want you to hear me loud and clear. It is not about being perfect. It's about being scalable and that this can run without you and that you're really able to move things forward. So.   A lot of people get stuck and they don't grow because like, don't have every system in place. No, we're talking that like the bulk of your KPIs are able to be hit. The bulk of our systems are able to follow. The culture doesn't dip when you're gone. Production doesn't dip when you're gone. ⁓ But you might be more ready than you think you are. So be careful. There's a second side to it. Make sure that we're good on that rather than just being like, ⁓ my systems will never be perfect. Cause honestly, systems will never be done. Your practice will never, ever, ever, ever, ever be done. But that doesn't mean it's not time to scale. So that's your system's text. Number two.   Teams aligned and super accountable. So this is different than the top one because it's about systems running. But when the teams align, this is us hitting our KPIs. So we have leads in place. They own their area. They own their numbers. They hit their metrics consistently. We literally have a weekly leadership meeting. Even if that's just your whole team, we're hitting our metrics. We're reviewing our wins and we're all staying accountable to it. So this is what we're looking for is team high level accountability. If we say we're going to do it, we follow through. If we say we're going to get this KPI, we do it. If we say we set this goal, we hit this goal.   And honestly, a big piece of that is we're not having a ton of turnover. So that's helping me know that your practice is stable. Your team is stable. We're hitting these KPIs. So if you're not tracking your data, you're not tracking your numbers, you have no clue. I would strongly advise not growing and adding more ops because all it does is it just makes the chaos even bigger. Trust me, I did it. I had no numbers. I had no KPIs. I had no accountability. I had no team members reporting up. And then all of sudden my problems doubled because now I had a second location and none of this was in place. I will tell you, it is a train wreck. You can get through it.   but it is not fun and I almost didn't get through it. So for this is just make sure that we have our leads, make sure that they're reporting. And I have a practice who started doing this and they were around like 3 million ish and they grew to 5 million, but just been putting their numbers in every single week, their leadership teams looking at their numbers, they're making adjustments every quarter. We're setting goals for them and we follow and that's just happening in one year. So exponential growth can happen and be careful because you can actually squeeze more juice out of your lemon.   in your current practice by even following these steps. So this can be growth internally. It's kind of like a house, right? Like we can go buy a new house or we can just make our house even more awesome. There was an office that I knew and they literally were like, we can go buy another house, but why don't we just invest the money here? And they've made their house this incredible oasis, made it even better. They have even more fun. That's something that you can do in your practice too. So don't, don't worry. It doesn't mean have to sell. doesn't mean you have to scale. It doesn't mean you have to have multi-practices. It doesn't mean you have to expand.   It means you could even do this within your practice, looking at these pieces will exponentially help you grow to the next level with ease. Number three that you're ready for is you have a clear data back growth plan. So we're looking at this and we're making sure that like, our KPIs are tracking and that we are profitable and we have the right patient flow to be able to grow. We have the right team members. We have a pipeline in place to bring on another doctor. We have a pipeline in place to have more hygienists coming in. Like we are not going to get stuck in that area.   We have an office manager or regional manager that has the bandwidth to be able to go. Our billing team is very consistent. Our collections sit at 98%. ⁓ And then what we have from here is we're going to have a scaling growth plan. So when I work with offices, we had a doctor reach out. They were at a four ops practice and they're going to an eight, they thought, and we pushed them to a 10. I asked them, are you so glad we went to a 10? And they said, Kiera, the answer is yes. I thought you were crazy. And I was like, nope, you will never regret having more ops. But they started with us. So we're talking four ops to 10 ops. And what we did before is we literally started with this practice.   about 12 months before they expand and we started putting together the plan of, all right, we're gonna start saving money. This is how much it's gonna cost. This is how many team members we're going to need. So let's start building the pipeline for it. We're going to need a doctor at this point in time. So you're gonna need to start working on that. We're gonna be meeting with the contractors. We're going to be expanding this out. And honestly, this doctor is so happy because they have the cash. So when they built it out, they weren't cashflow stressed. They had a new patient plan to grow. They had a plan for a new doctor. We had associate onboarding documents in place for them. We had a hygiene pipeline.   We had the new patient plan. We had the doctor's plan of what procedures this doctor was going to do. And literally this doctor was like, well, another building just came up. Do you think that I'm ready for it? They had just opened the 10 ops. And I said, well, the answer is I actually think you are pretty well ready for it because we had the KPIs. We were tracking the pieces. We had a plan and we did this for almost 12 months. There's another office that was bringing in a partner. And for 12 months, we figured out how much is their true pay of true compensation.   We worked through all those different pieces for them. So that way when the partner bought in, it wasn't this chaos for them. And I think this data-backed growth plan of knowing what the reality is of how much your expenses will be, having things in place, having your reserves, your financial reserves, that's going to make it to where you are not stressed out of your mind when you take this on. Because cashflow, resources, not having enough money.   That's going to cause chaos. That's going to cause frustration. This is going to cause like, oh my gosh, I don't think I can do this. Then on top of it, you have systems. Then on top of that, you have team members that aren't accountable. And you're like, oh my gosh, I now have like 25 team members and it's so stressful. And like, I wish I never would have bought the second practice or I wish I never would have expanded. And I'm like, it's not that you wish you would never would have expanded. You wish you would have just done it differently. That's what it is. You wish you would have just done it differently. You wish you would have had a plan in place. You wish you would have had the cashflow for it.   Because it does take, like when we expand out, I told this doctor, said, I want you to plan three to six months of reserve of cash of covering all these expenses. So we're building up, building up, building up. They were very profitable at the beginning, like very profitable on this for-off practice. They just were expanding it they were too stuck. Like they had no more space. Same thing with my other practice. They were eight and they went to 15 ops. They were just stuck. But if you don't plan for these pieces, I said, I want you to have three to six months worth of cashflow.   when you go into whether we're getting that as a loan or working capital or you're building this up over the next couple of months while we build this out, these doctors are so secure. And then what we do is once we expand it, know that we know the metrics that we need to hit to be able to pay for all these expenses that we just put into place, still give a great patient experience, still give great case acceptance, still give great exams, still give great hygiene, so we're not sitting here stressed out of our minds, we're having to do all these pieces.   because my gosh, we just bought this so now like sell as much as we possibly can because I'm stressed out of my mind. It takes all that stress out for these doctors and it really makes it to where they reverse engineer and we figure out staffing, space, systems, finances, protocols, when do we do this, how do we build this out? And it's wild because when you have someone who can coach and guide you through that, it's insane how much better prepared you are. Also with these doctors.   We squoze the juice out before they expand it. So how can we maximize and optimize? I another doctor who had four ops. Like, here there's no space. I'm building this building across the street. It was a beautiful building. And I'm like, but you actually have space for one more op in this practice. And they're like, what? Why didn't you come four months earlier? And I was like, well, hi. So we added another op, even in the time they were building the practice, we spent the money on it. And it's crazy because that one op produced about $400,000 $500,000 in just one year in that one extra op.   We were then able to take that money and obviously apply it to the next building and they were able to maximize that space that they were in. So looking at that reverse engineering is really going to give you clarity. And so when we look at these three strong signs of you're ready to grow with strong systems in place, team accountability, and then a clear plan forward that you're planning for, you're preparing for, you're executing on, and this is going to truly help you have confidence. Confidence comes from being prepared. Confidence comes not from being perfect.   Confidence comes from, know where I'm headed, we've got these pieces. And I tell every single doctor we work with, I'm like, listen, we're gonna do our absolute best to plan and repair. We're gonna do our absolute best to get the numbers in place. There will be things we forget every single time, because we're not perfect. But the antidote to fear is action. The antidote to fear is having a plan. The antidote to knowing if you're ready to go is to be prepared in these areas. And so I really think when you look at this, like, don't have to guess if I should go.   Don't guess and be like, Kara, where it's like, we've got the first one, let's just add on a second one. You're welcome to, it's just a thrill of a lifetime that I think adds more burnout, more stress, more chaos than necessary. And I'm like, you can have the same growth, you can have the same scalability, just with more strategy, more fun and more predictability. So if you're interested in about it, don't guess, like just DM us. We have ideas to how to scale, we have different pieces you can DM us scale, you can say like, hey, I'm thinking about this, how do I know? We'll get on a complimentary practice assessment with you.   give you like complimentary advice, truly, we're gonna help you build a plan and see how we can fit, how we can help you. But really, if you're thinking about it before you sell to a DSO, even this practice I was talking to, I was like, listen, there's other options because we work with hundreds of practices, we see different scenarios, this is why we get our doctors together, is because the more we learn and the more we educate each other, the better decisions you're able to make. Do not be paralyzed by fear and not make a decision, because what's worse than making a wrong decision is not making a decision. So make the decision.   Execute and truly let us be your guide get a guide guide through it. It makes it so much easier You're able to scale faster not be stressed out and really this is what we excel at This is what we're great at so reach out Hello@TheDentalATeam.com comm click on our link on TheDentalATeam.com podcast Make sure you're following along for more tips and tricks because our goal is to make your life less stressful More fun and more predictable and as always thanks for listening. I'll catch you next time on the Dental A Team podcast  

Garrett challenges the idea that hustle equals success. Drawing from Galatians 6:9 and his own journey as a 100% referral-based agent, Garrett unpacks why faithfulness—not hype, not hustle—is the key to building a God-honoring business.If you're worn out by grind culture and ready for a business that lasts, this episode will remind you: you don't need to go viral—you need to be obedient.Key Takeaways:✅ Faithfulness matters more than speed in your business journey✅ Consistency builds credibility and long-term fruitfulness✅ God honors obedience over hustle and hype✅ You don't need to go viral—you need to stay obedient✅ Real impact is built in the quiet, steady work over timeChapters:00:01 – Intro: From Hustle to Faithfulness00:13 – God's Rhythm Is Different00:23 – Don't Grow Weary—Stay Consistent00:31 – Why Faithful Beats FlashyScripture Highlight:

给你留下印象最深的互联网初代网红是谁呢？本期节目，自嘲是“豆瓣女神三大一小”中“一小”的西门大嫂来啦！大嫂和miya展开了一场关于内容创作、流量焦虑与自我成长的深度对话。西门大嫂早年通过豆瓣开始写影评与日志，被贴上“豆瓣女神”“网红鼻祖”的标签。她说自己并不是天生爱出风头，而是被那个内容稀缺、表达稀少的年代推到前台。长相确实为她带来关注，但她更在意的是“有意思”这个评价——这是她一生都在追求的目标。她坦言自己曾一度陷入“我很没意思”的自我否定，也因此更用力地在表达上探索，想成为一个灵动、鲜活的人。2015年，她误打误撞成立公司，从个人博主转型为MCN老板。“表达”从一种自由的自我实现逐渐变成一种职能、一份工作，甚至一场表演。在日更时期，她形容自己像囚徒一样被内容裹挟，每天写2000字、日更，写到“把人生掰碎了写”。节目中，西门大嫂毫不避讳地谈及自媒体人的普遍困境：数据焦虑、平台算法异化、商业与表达的冲突。内容创作者的本质是“分裂的”，既要沉浸于表达，又要抽离为观察者；既要服务用户，又要忠于自我。她坦言，自己长期处于“服务型人格”与“自由渴望”的撕扯中，甚至一度失去主体性，直到去年离开原有公司，才重新找回对生活的掌控。现在的大嫂做了一个小型工作室，只有女性，没有KPI、没有固定打卡，全员自由分布、各自为战，是一个游牧式的公司。“我今年虽然工作强度很高，但每一个人见到我都说，你活过来了。”她说，这是她想要的状态。节目的尾声，大嫂回顾了自己的十年——是快乐与痛苦对半的十年，是把自己练成“既是导演也是演员”的十年。如今的她，试图不再用外界的评价定义成功，不再焦虑于数据起伏，而是用好奇心而非焦虑去面对未知，慢慢朝向“精神意义上的成功”。更多精彩，欢迎收听本期节目～～--时间戳--01:08 有意思——是最高的评价02:38 美和才华不可兼得，已成过去式09:37 小红书，高度浓缩和异化的平台12:12 从一个不知名的网红熬成了媒体老师28:51 博主真的能“孵化”吗？41:57 你的每次表达，都是在为你所选择和相信的世界投票49:21 “从业十年，我的快乐和不快乐对半”52:09 “我像暑假永远关在家里练琴的小孩”01:00:08 为什么大家常说女老板非常像男人？--枕边风小卖部--《枕边风》与独立生活设计品牌「Andfunns」联合推出 A bientôt 系列香氛产品，有香氛蜡烛和香氛喷雾两款产品。A bientôt 寓意“一会儿见”，用气味打造一个“me moment” 与外界短暂告别，去感受自己复杂的情绪组成。在平静中，等待觉知回归。-前调：白茉莉 柠檬 橙花-中调：橙花 玫瑰 铃兰-后调：橙花 白花欢迎大家到大内夜市进行购买：枕边风x Andfunns 香氛系列周边--加听友群--加深夜谈谈子微信（微信号: SYTT-midnightalks）并回复：枕边风听众群，即可进群。--本期团队-- 主播 / miya嘉宾 / 西门大嫂后期剪辑 / 昊宇制作人 / 祎雯视觉设计 / 小王--本节目由深夜谈谈 MidnightNetwork出品—-深夜谈谈播客网络旗下播客：大内密谈、枕边风、空岛、随便聪明、淮海333-你还可以在这里找到我们：小红书：@miya 、@深夜谈谈微博：@枕边风theuglytruth微信公众号：枕边风theuglytruth商务合作邮箱：biz@midnightalks.com

Founded in 2018, Dragonfly has quickly become one of the most prestigious crypto VCs. Dragonfly was one of the first to adopt a global approach to backing founders and disruptive tech, all while building a strong brand that allowed them to secure top-tier deals. Join us for a fascinating discussion with Haseeb Qureshi, managing partner at Dragonfly, to learn the secrets behind running a top-tier crypto VC and what made Dragonfly succeed where others have failed.Topics covered in this episode:Haseeb's background, from poker to cryptoEffective altruismCrypto investmentDeveloping judgementThe vision behind DragonflyConsensus vs. non-consensus dealsKPIsPeople, Product & MarketsThoughts on the current crypto marketThe evolution of crypto VCsAdvice for crypto foundersThe importance of disciplineIs the golden era of crypto investing sunsetting?Episode links:Haseeb Qureshi on XDragonfly on XSponsors:Gnosis: Gnosis builds decentralized infrastructure for the Ethereum ecosystem, since 2015. This year marks the launch of Gnosis Pay— the world's first Decentralized Payment Network. Get started today at - gnosis.ioChorus One: one of the largest node operators worldwide, trusted by 175,000+ accounts across more than 60 networks, Chorus One combines institutional-grade security with the highest yields at - chorus.oneThis episode is hosted by Brian Fabian Crain.

326: 5 Essential Topics Every Nonprofit Leader Should Know (David Rhode)SUMMARYSpecial thanks to Armstrong McGuire for bringing these conversations to life, and for their commitment to strengthening leadership throughout nonprofit organizations. Learn more about how they can help you at ArmstrongMcGuire.com. Are you leading with passion but still struggling to build a sustainable nonprofit? In episode 326 of Your Path to Nonprofit Leadership, David Rhode dives into five critical areas every nonprofit leader must master to thrive in today's challenging environment. From forming authentic corporate partnerships to understanding the long game of branding, you'll get practical strategies that go beyond theory. Learn how to make AI your secret weapon for efficiency, build a focused KPI dashboard that actually guides decision-making, and prepare for inevitable crisis communications with clarity and confidence. Drawing on lessons from coaching and frontline leadership, this episode is a must-listen for leaders of small to mid-sized organizations looking to grow with intention. ABOUT DAVIDIn 2005, David Rhode founded, led and scaled Pitch In For Baseball and Softball, a nonprofit organization that increased access to baseball and softball for children in under-resourced communities through the donation of equipment and uniforms. After leaving Pitch In For Baseball and Softball in 2019, David founded Dot Dot Org, a nonprofit consulting firm focusing on CEO mentoring. David teaches Nonprofit Branding and Nonprofit Consulting at the University of Pennsylvania. He is also the Deputy Director at PennPAC, an organization that mobilizes pro bono teams of University of Pennsylvania alumni as consultants to strengthen the nonprofit sector. He is the author of “Passion Isn't Enough: A Practical Guide for Nonprofit Leaders,” released in November 2024. He and his family now live in New York City.EPISODE TOPICS & RESOURCESThink Again by Adam GrantWant to chat leadership 24/7?  Go to delphi.ai/pattonmcdowellHave you gotten Patton's book Your Path to Nonprofit Leadership: Seven Keys to Advancing Your Career in the Philanthropic Sector – Now available on AudibleDon't miss our weekly Thursday Leadership Lens for the latest on nonprofit leadership

Step confidently into the post-AI era with this episode of The Full Desk Experience. Join CEO Aaron Elder and host Kortney Harmon as they uncover how AI is not just changing, but fundamentally reinventing, the rules of recruiting—transforming processes, expectations, and business models in real time.Key Insights:Discover why every search firm's true competitive edge is their proprietary data and the conversations they own—not just access to the latest AI tools.Learn how AI agents are reshaping sourcing, business development, and operational efficiency, enabling firms to outpace change by deploying narrowly-focused, high-impact agents across the talent lifecycle.Explore strategies for moving beyond the outdated “KPI hamster wheel” and how leaders should refocus on solving future-forward, strategic client problems.Hear candid advice on balancing automation with human expertise—and why blindly trusting AI outputs can lead to costly missteps.Unresolved questions that spark reflection:As AI becomes ubiquitous, what truly differentiates your firm's client value proposition?With rapid AI evolution, are you thinking far enough ahead—beyond today's inputs to tomorrow's outcomes?Ready to future-proof your executive search firm? Tune in now to catch the strategies, pitfalls, and opportunities redefining the industry.____________________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Want to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experienceClick here to learn more about AI-Powered Strategic Recruiting with Crelate's Living Platform™

When a life-threatening brain injury sidelined his five-year-old son, David Mulcahy discovered whether the playbook he'd written for O'Deer South Shore & Cape Cod (natural deer, tick & mosquito control) could truly run without him. Spoiler: it did—and the EOS-driven machine now powers 26 spray rigs, year-round revenue and a fast-growing spinoff called Ghost Scoopers. David joins the Blue-Collar Twins to share how franchise systems, profit-share incentives and relentless KPI tracking kept the wheels turning while his family focused on recovery—and why recurring-service operators should fix their P&Ls before they chase the next shiny tactic. You'll hear: Franchise Reality Check – leaving a multigenerational fuel-oil business to buy the second O'Deer franchise (2014).Door-Knock Data – hose-reel saturation vs. backpack mist blowers, and the all-natural edge in a regulation minefield.Stacking Seasons – adding deer control for winter cash flow and six-day scheduling that boosts capacity 16 %.People Math – commission plans that let top techs earn high-20s/hour, 50 % re-hire rates, and Slack-era training loops.Ghost Scoopers – turning a service-manager partnership into a profitable dog-waste brand (no franchise needed).Crisis Test – the 45-day hospital stretch that proved dashboards, one-page weeklies and empowered managers really work.Next Moves – $10 M infrastructure on a $5 M base, AI phone agents (“Charlie”), and job-description tightening before the leap. From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: subdural hematoma, emergency brain surgery & a leadership gut-check 00:58 – Show intro: twin hosts frame David's dual businesses (O'Deer + Ghost Scoopers) 02:56 – Leaving a family fuel-oil company after dad says “no ownership path” 04:53 – Why O'Deer's hose-and-reel model beats backpack mist blowers for drift & season length 07:00 – Buying full control of South Shore territory; early cash-flow stretch moves 11:00 – Systems vs. hope: falling in love with P&Ls and annual budgeting 13:30 – Six-day routes, 26 trucks, 24 techs: capacity math & burnout prevention 18:15 – Commission structure: base + production %, monthly stretch bonus, low respray requirements 24:20 – Quality-assurance ride-alongs & Slack video feedback loops 27:00 – Son Wyatt's accident (Jan 2023): 250 ml bleed, 45-day inpatient rehab 30:10 – General manager runs ops on one-page weekly reports; family splits hospital shifts 33:00 – Coaching & masterminds: why recurring-revenue founders must know unit economics first 36:40 – Launching Ghost Scoopers with GM Zach; positioning it as a training-ground equity play 41:00 – Insurance, cameras & the van-driver age dilemma 48:00 – AI agent “Charlie” starts reactivating lapsed customers via calls & SMS 50:00 – Wrap-up: present leadership, future $10 M vision, and living core values after crisis 52:00 – Outro & Private-Equity Masterclass CTA

Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only nimble brands—those that align teams, data, and KPIs around lifetime value—stay ahead. All of this (and a few more things) are discussed in the recently-released Klaviyo B2C Report. To discuss it, I'd like to welcome Jamie Domenici, CMO at Klaviyo. About Jamie Domenici Jamie is Chief Marketing Officer at Klaviyo, the only CRM built for consumer brands. She has served as the Chief Marketing Officer since August 2023. With more than 20 years of experience in SaaS Marketing, Jamie has become a pioneer in SMB Marketing and a champion for small businesses. Prior to Klaviyo, Jamie served as the CMO of GoTo, a provider of SaaS and cloud- based remote work tools for collaboration and IT management, and before that, she held various marketing leadership positions at Salesforce for over ten years. Jamie holds a B.A. in International Relations from California State University, Chico. Jamie lives in the San Francisco Bay Area with her husband and two daughters. Jamie Domenici on LinkedIn: https://www.linkedin.com/in/jdomenici/ Resources Klaviyo: https://www.klaviyo.com https://www.klaviyo.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In this episode of the Jake & Gino How-To series, Gino Barbaro dives deep into the critical difference between growth and scaling—and why understanding this difference can make or break your multifamily investing journey.Discover:How "Profit Per Unit" (PPU) became a more valuable KPI than total doors Why revenue is vanity, profit margin is sanity, and cash is king What tools and systems (like EOS and Scaling Up) helped streamline operations The cadence of accountability: daily huddles, weekly L10s, quarterly priorities Why understanding your values is essential to scaling with purpose Whether you're managing 10 units or aiming for 1,000+, this episode delivers tangible strategies, inspiring stories, and actionable advice to grow smarter — not just bigger.Want to learn more about implementing these systems? Visit https://www.wheelbarrowprofits.com or email Gino directly at gino@jakeandgino.com for a FREE copy of their book or the Cadence of Accountability Doc. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)