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Consider a low-carb, healthy-fat diet for patients with metabolic dysfunction Reassess traditional dietary guidelines Monitor for insulin resistance early Emphasise protein and resistance training, particularly in older women Explore remission in type 2 diabetes and its complications Host: Dr Marita Long | Total Time: 29 mins Expert: Dr James Muecke, Ophthalmologist Register for our fortnightly FREE WEBCASTSEvery second Tuesday | 7:00pm-9:00pm AEST Click here to register for the next oneSee omnystudio.com/listener for privacy information.

After Donald Trump accused the European Union of "treating the US very, very badly" by running a large trade surplus and threatened to slap new tariffs on Europe, the leaders of France and Germany showed a united front as they held talks in Paris. Plus, Netflix is raising subscription fees again in several countries, after it saw record numbers of new subscribers over the holiday period. 

Talk 40 Mark 13:24-37 Signs of His Coming? Welcome to Talk 40 in our series on Mark's Gospel. Last time we were looking at Mark 13:1-23 and considering some of the problems in interpreting this difficult chapter. I suggested that most of what Jesus says in that passage relates primarily to the events that would occur around the time of the destruction of Jerusalem in AD70, which Jesus so accurately predicted in verses 1-4. Today we're considering the rest of chapter 13, verses 24-37, where, as we shall see, some verses are by no means easy to understand. But let's begin by reading verses 24-31. 24"But in those days, following that distress, "'the sun will be darkened, and the moon will not give its light; 25 the stars will fall from the sky, and the heavenly bodies will be shaken.' 26 "At that time men will see the Son of Man coming in clouds with great power and glory. 27 And he will send his angels and gather his elect from the four winds, from the ends of the earth to the ends of the heavens.   28 "Now learn this lesson from the fig tree: As soon as its twigs get tender and its leaves come out, you know that summer is near. 29 Even so, when you see these things happening, you know that it is near, right at the door. 30 I tell you the truth, this generation will certainly not pass away until all these things have happened. 31 Heaven and earth will pass away, but my words will never pass away.   Before we get into the passage let me remind you of what I said last time about difficulties interpreting the whole chapter. This will be a very brief summary, so, if you haven't yet listened to, or read the notes on, last week's talk, I recommend that you do so before going any further.   The first problem arises from the fact that Jesus is answering two questions asked by the disciples at the beginning of the chapter and it's not always easy to decide which part of Jesus' answer refers to which question. Is this verse talking about the destruction of the temple or does it refer to the second coming?   The second difficulty is deciding which parts of Jesus' answer are to be taken literally and which are to be taken symbolically. In my view, much of the chapter is to be understood literally, but some verses must be intended to be understood symbolically or metaphorically.   In attempting to resolve these difficulties, I said that the first thing we must do is to find out more about the context, and I gave a brief description of what we know from history about the horrendous events that occurred surrounding the time of the destruction of the temple in AD70. So now, in today's talk, I want to do three things:   ·      Examine two very different interpretations of verses 24-31. ·      Emphasise why it's a mistake to be constantly looking for signs of the Lord's return (vv.32-37). ·      Summarise what lessons we have learnt from the chapter as a whole. Verses 24-31  Two different interpretations Interpretations of these verses fall into two main categories: a)     Those who see most or all of this passage as referring to the second coming b)     Those who understand most or all of the passage to refer to the events around AD70. Clearly these are two very different points of view, and we won't have time to deal with them in great detail. So what I'm going to do is summarise four main arguments that seem to support the view that this passage relates to the second coming, and alongside them to state a counter argument that is sometimes made by those who take the alternative view. It is not my intention to be dogmatic, and, in fact, part of my purpose is to encourage you to form your own conclusions, but not to be too dogmatic, whatever your view may be.   1)     In Matthew's account one of the questions the disciples asked Jesus was about the second coming (Matthew 24:3). We would, therefore, expect that at least part of Jesus' answer would relate to the second coming.   HOWEVER, one problem with this argument is that in verse 30 Jesus says, I tell you the truth, this generation will certainly not pass away until all these things have happened. So these verses, it is argued, cannot refer to the second coming unless Jesus himself mistakenly believed that the second coming would take place within a generation of his making the statement, which it clearly did not, but the fall of Jerusalem certainly did!   2)     The events described in vv.24-25 would appear to be unique in world history. They are the kind of things one might expect at the end of the age and verse 27 talks of the Son of Man coming in clouds with great power and glory.   HOWEVER, in Daniel 7:13-14 we read: In my vision at night I looked, and there before me was one like a son of man, coming with the clouds of heaven. He approached the Ancient of Days and was led into his presence. 14 He was given authority, glory and sovereign power; all peoples, nations and men of every language worshipped him. His dominion is an everlasting dominion that will not pass away, and his kingdom is one that will never be destroyed.   So, it is argued, in its original context, the Son of Man is coming to God and could well refer to Jesus' ascension into Heaven rather than his coming from Heaven. Moreover, it's difficult to see how Jesus could have intended us to understand phrases like the stars will fall from the sky (v25) literally. The terminology used in these verses is reminiscent of the poetic language used by the Old Testament prophets and should be interpreted symbolically. And in light of the fact that they were to be fulfilled within a generation, this, it is argued, is the best way to interpret them.   3)     If the fig tree mentioned in verse 28 refers to Israel as it appears to in Mark 11:20-25, then the passage must relate to the end times when, according to this view, the full number of Gentiles has come in and all Israel shall be saved (Romans 11:25-26, cf. Luke 21:24).   HOWEVER, there is no need to assume that the mention of the fig tree refers to Israel on this occasion. Jesus could equally well have meant that, just as you know that when the leaves of a fig tree start to come out, the summer is near, so be absolutely sure that, when you see the things I have been talking about begin to happen, the dreadful events that will take place at the destruction of Jerusalem will soon come to pass.   4)     In verse 31 Jesus says that Heaven and earth will pass away, which suggests that the passage relates to the time of the end.   HOWEVER, the point that Jesus is making in this verse is that whatever happens, his words will never fail. There is a clear claim to deity here. Who else but God could make such a claim? Jesus is the truth (John 14:6). You can rely on everything he says, whether it be about the second coming or the destruction of Jerusalem, or anything else, for that matter. So that concludes my summary of two very different interpretations of verses 24-31, and in my view it would be unwise to take a dogmatic position on either side. There are some passages of Scripture that are open to more than one possible interpretation. However, when we come to verses 32-37 it seems obvious, to me at least, that these verses must relate to the second coming, as a comparison with the parallel passage in Matthew 24:36-44 clearly indicates.   Verses 32-37  Only the Father knows the timing, so don't look for signs, but be ready 32 "No one knows about that day or hour, not even the angels in heaven, nor the Son, but only the Father. 33 Be on guard! Be alert! You do not know when that time will come. 34 It's like a man going away: He leaves his house and puts his servants in charge, each with his assigned task, and tells the one at the door to keep watch. 35 "Therefore keep watch because you do not know when the owner of the house will come back –   whether in the evening, or at midnight, or when the rooster crows, or at dawn. 36 If he comes suddenly, do not let him find you sleeping. 37 What I say to you, I say to everyone: 'Watch!'"   As I have already said, the parallel passage in Matthew 24 makes it clear that it relates to the second coming. Jesus says: As it was in the days of Noah, so it will be at the coming of the Son of Man. For in the days before the flood, people were eating and drinking, marrying and giving in marriage, up to the day Noah entered the ark; and they knew nothing about what would happen until the flood came and took them all away. That is how it will be at the coming of the Son of Man (vv37-39).   This cannot possibly refer to the coming of the Son of Man described in Daniel 7, which as we have seen may well be better understood to be a reference to Jesus' ascension into Heaven rather than his return from it. But in these verses Jesus is clearly referring to his second coming which will be as unexpected as the flood was in the time of Noah.   However, unlike Noah, who was told on what day God would send the rain, no-one will know the timing of the Lord's return. Jesus said that even he did not know. And if Jesus didn't know, I wonder why some Christians seem to think that they can work it out! But it's sometimes said in response to this criticism that it was only the day and the hour that we cannot know. But in the next verse Jesus says, You do not know when that time will come. The Greek word for time here is kairos, which does not refer to the time of day, but means season. This is backed up by what Jesus reiterated in in Acts 1:7 when he told his disciples:   It's not for you to know the times or the seasons which the Father has put under his own authority.   So why does Jesus tell us to Be alert! Be on guard! Watch!? The answer is simple. He doesn't mean watch for signs. He means Stay awake! Be alert (v33) literally means, Don't go to sleep. It's used of the disciples in Gethsemane whom Jesus found sleeping, and here in verse 36 Jesus says, If he (the Son of Man) comes suddenly, do not let him find you sleeping. And the word for watch in verses 34, 35, and 37 means Keep awake, be vigilant. It's used elsewhere in the New Testament in connection with: ·      Not letting the enemy break through (Luke 12:39) ·      Standing firm in the faith and being strong (1 Corinthians 16:13) ·      Keeping awake in prayer (Colossians 4:2) ·      Being sober and vigilant because the enemy goes about like a roaring lion… (1 Peter 5:8) ·      Staying awake and not being found naked and shamefully exposed when the Lord returns (Revelation 16:15). So, when the Lord tells us to watch, he is not telling us to watch for signs. He's saying that  because we do not know when he will return, we need to be in a permanent state of readiness. And we can do that without constantly looking for signs. We can do it by living lives that please him and by using the gifts and talents he has given us (Matthew 25:14-30). We should concentrate on telling others about him, not trying to know what Jesus has told us is not for us to know (Acts 1:6-8).   Lessons we can learn from the whole chapter So now, as we draw to  a close our discussion on this difficult chapter, let's remind ourselves of some of the lessons we have learnt. I have pointed out that the problems of interpretation arise from two factors, 1) deciding which of the disciples' two questions in verse 4 Jesus is answering at any point in the chapter, and 2) determining when the language he is using  is meant to be understood literally or symbolically. Because of these difficulties, I have suggested that it would be unwise to be dogmatic, but that perhaps verses 5-23 should be seen as largely relating to Jesus' prophecy of destruction of Jerusalem in AD70, that verses 24-31 are open to either interpretation depending mainly on whether one sees 24-27 as literal or symbolic, and that verses 32-37 relate very definitely to the second coming.   However, despite the difficulties, I do believe that the principles that Jesus teaches in all three sections are relevant to all Christians throughout the history of the church, and so I want to conclude by reminding you of seven things that I have mentioned already, either in the last talk or in this. I hope that, whatever your view on the second coming, you will find yourself in agreement, at least with most of them.   ·      We must watch out for deceivers ·      We must not be surprised by international turmoil and natural disasters ·      We must expect to be persecuted ·      We must continue to tell others about Jesus, relying on the help of the Holy Spirit ·      We must not try to work out the timing of Christ's coming, because it's not for us to know ·      We must stay awake, in a permanent state of readiness for the Lord's return, because ·      THE LORD IS CERTAINLY COMING and, if we're ready, we simply do not need to know when. Finally, as I mentioned last time, we'll be taking a break for the rest of August, and our series on Mark will continue, God willing, in September.    

Lucinda welcomes back guest Michelle Parry Slater from Kairos Modern Learning to discuss the concept of the "last hundred days." Michelle shares her personal experience of working her notice period before relocating to Australia and highlights the importance of focusing on the end of the employee lifecycle as much as the beginning. KEY TAKEAWAYS Shift the focus from just the first 100 days to also include the last 100 days of an employee's journey in the organisation. Encourage open and honest conversations between employees and managers about career aspirations, motivations, and potential exits. Emphasise the importance of knowledge management during transitions to ensure valuable information is not lost when employees leave. Build high trust relationships between managers and employees to facilitate better communication and understanding of individual needs and aspirations. Aim for employees to leave with advocacy, involvement in recruitment of successors, and a sense of legacy to create a positive impact even after they depart. BEST MOMENTS "We only ever hear people talking about the first hundred days. And it got me thinking, what does the last hundred days need to look like? And why don't we talk about it?" "Essentially, that whole employee lifecycle starts with that brand awareness. And I think some of that brand awareness rubs off from the last hundred days, because if you've got people leaving with advocacy..." "Do you think companies are scared sometimes? Let's say you're a smaller business or, you know, you hear the expression people talk about dead man's shoes, you have no intention of going anywhere and people perceive that the only way is, is into your job." "I think that especially in a smaller company, it's very comfortable, it works, why are you going to rock the boat?" VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher   The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/   www.changesuperhero.com www.hruprising.com            Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up' together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: Lucinda@advancechange.co.uk Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/

Welcome to the latest edition of Liquidity Link Live, your exclusive market analysis provided by Northern Trust Asset Management, one of the world's largest cash managers. Tune in each month to discover the very latest insights on the UK, Eurozone and US markets. This edition was recorded on the 4th July 2024.

Recorded the day before Joel stood in for the legend that is Lorraine Kelly, this weeks Never Have I Ever had an air of anticipation and a smattering of anxiety. Plus, the Peekaboo champion and the time Joel got stuck up a ladder. Email: Hello@NeverEverPod.comInstagram: @NeverEverPod You can even take the conversation to the OFFICIAL Never Have I Ever subreddit.... https://www.reddit.com/r/NeverEverPod/ This episode contains explicit language and adult themes that may not be suitable for all listeners.Please review Global's Privacy Policy: https://global.com/legal/privacy-policy/

This episode explores the unexpected connection between social work and the act of selling. Michael talks about why social workers are constantly selling their beliefs and values to parents in order to advocate for the best interests of children. Drawing parallels between personal interactions and court appearances, Michael emphasises the importance of presenting oneself positively, both in attitude and appearance, to effectively influence others. Ultimately, the episode concludes by highlighting the crucial aspect of believing in oneself before attempting to sell one's beliefs to others. KEY TAKEAWAYS Recognise the importance of selling oneself in various aspects of life, including social work and giving evidence in court. Present oneself in a physically presentable manner, such as dressing appropriately, to make a good impression and show respect. Have a positive attitude and demeanour, as it can significantly impact how one is perceived before even speaking. Be well-prepared and knowledgeable about the evidence being presented, displaying confidence and persuasiveness. Emphasise the significance of believing in oneself and one's abilities as a crucial aspect of effectively selling oneself to others. BEST MOMENTS "From being someone who was quite adverse to the idea of selling, to one in which I now accept my involvement in it and in fact recognise how important selling is to the success of my role as a social worker." "You're actually engaged in selling yourself all the time, it's just that you don't see yourself as doing so."  "Poor attitudes are like neon lights or neon signs glowing in the dark, announcing your poor disposition, thoughts and feelings."  "Attending court wearing trainers, a hoodie and a pair of jeans exposing part of your underwear does not tend to portray you in the best possible light."  "In giving great evidence at court or selling yourself well, how or the way you say it is as important, if not more so, than what you say."  VALUABLE RESOURCES familycourtcoaching@gmail.com Instagram: michael240656 HOST BIO Michael Watson is a qualified social worker and author with over thirty years of experience working with children and families. As an expert in family court, Michael is in a key position to assist, advise, and coach parents through their private law family proceedings and provide them with the information and skills to represent themselves successfully in court. His two books, ‘How to Represent Yourself in Family Court', and ‘FAMILY COURT: Giving Evidence In Family Court', provide parents with a clearer understanding of family court proceedings, legislation, and parenting skills.

Send us a Text Message.The Chef JKP podcast hosted by James Knight Paccheco features Marvin Alballi, a renowned public speaker, hospitality expert and best selling author of 'Restaurant Excellence'. Marvin shares insights on his journey in the hospitality industry, discussing topics like childhood food memories, the importance of service and hospitality, challenges in the industry, and strategies for success.Topics discussed:·    Marvin Alballi's Journey in the Hospitality Industry·    Insights on the Food Industry·    Strategies for Success in the Industry·    Building a Strong Brand and Providing Exceptional Customer Experiences·    Challenges in the Industry and Solutions·    Compassion and Empathy in the Restaurant IndustryKey takeaways and lessons:Combining service and hospitality is crucial for creating a positive customer experience.Focus on food quality, consistency, and effective marketing strategies for success.Avoid overwhelming staff with frequent menu changes and prioritize talent development.Emphasise compassion, empathy, and team motivation for a thriving work culture.Support Marvin Alballi's work and engage with his insights for inspiration in the hospitality industry.You can follow Marvin on HEREYou can purchase his book, by clicking on the link - HEREThe show is brought to you by Chef Middle East, you can follow them on HERESupport the Show.Follow The Chef JKP Podcast on Instagram HERE

There is da Vinci quote used in Nick Kolenda's book on pricing psychology that sums up what I'm talking about in this video masterclass: “All our knowledge has its origin in our perceptions” Pricing is perception. How we each react to the same price can be different, depending on our perspectives. For this reason, price doesn't have an absolute meaning. And if we understand what shapes perception, we can influence how price is perceived. This video explores ten practical ways this applies to ecommerce stores. [01:10] Your building blocks for understanding price [02:40] 1. Price fluency [03:45] 2. Price structure and simplicity [03:45] 3. Anchor high prices with larger numbers [06:30] 4. Break pricing into smaller units [07:15] 5. Use words of a small magnitude [08:25] 6. Alliteration creates a pleasant sensation [09:20] 7. Put the larger WAS price on the left [10:25] 8. Break down product costs [11:50] 9. Encourage customers to spend early [13:10] 10. Emphasise the most popular pricing option

Today, you're listening to an important discussion about inclusive coaching with hosts Rebecca Daniel and Sarah Bramall. Prepare to explore the evolution of coaching from its traditional roots to the current, more holistic approach. Understand what true inclusivity in coaching entails, and why it's not just a nice addition, but an absolute necessity. With practical strategies shared for making your coaching practice more accessible and equitable, you will leave equipped to create impactful, positive changes to your coaching methods. Join the conversation on transforming coaching into a practice open to all, where every unique client feels valued and included. Let's elevate coaching together—because inclusivity is an essential, not an option.Here are the Highlights:00:00 Ensuring inclusive and safe coaching environments for all.04:27 Curiosity and flexibility in coaching relationships.07:46 Emphasise contracting and flexibility in coaching approach.11:17 Maintain ongoing curiosity for equitable, inclusive coaching.14:13 Continuous coaching development is key for learning.16:39 Embracing imperfections and continuous learning is key.Connect with us here: Website:https://www.thecoachingcatalysts.comWork with us:Find out more about our supervision service here: http://bit.ly/coaching-collectiveFor ICF mentoring see here: https://bit.ly/catalystsmentorcoaching To book a call: http://bit.ly/bookacatalystcallFREE Supervision Experience for Coaches: Listening Partnerships, register here: https://bit.ly/supervisionexperienceSocial Media: https://www.facebook.com/thecoachingcatalystshttps://www.facebook.com/groups/thecoachingcatalystscommunityhttps://www.instagram.com/thecoachingcatalysts_ https://www.linkedin.com/company/thecoachingcatalystsSarah: https://www.linkedin.com/in/sarahbramallcoaching/Rebecca: https://www.linkedin.com/in/danielrebecca/

This episode explores the TEDx journey of Tony Brooks, a leadership psychologist and author, who recently gave his TEDx talk exploring the complex dance between survival thinking and creativity. Helen and Tony discuss the intricacies of applying and preparing for a TEDx talk under the theme of "creativity through adversity" and how Tony's upcoming book aims to tackle survival psychology in modern life.Here are the highlights:04:38 Emphasise expertise, passion, and impact in TEDx talk.07:44 Creativity through adversity: managing survival thinking for freedom.09:31 Event theme: Find link, challenge adversity creatively12:47 Refining content and structure with rusted input.17:22 TEDx talks raise awareness and change lives.19:22 Tony shares insights and challenges in writing talk.22:48 Understanding ancient survival behaviours in modern life.27:30 Successful performance, positive feedback, pleased with outcome.Connect with: Tony BrooksTony Brooks is an experienced Leadership Psychologist, Author, podcast Host, TEDx speaker and recognised as an inspiring and impactful Speaker on Leadership Mindset and Survival Psychology.He believes the number one problem facing you as a leader is your leadership mindset. At the root of this is the impact of exaggerated, distorted and imagined Survival Thinking, manifested through areas such as Impostor Syndrome, Ego, Defensive Mindset, Negative Self Talk and Group Behaviour. Connect with Tony:Website: https://thetonybrooks.com/podcast-episodes/LinkedIn:https://www.linkedin.com/in/tonybrooks63/?originalSubdomain=ukWatch Tony's TEDx talk here:https://youtu.be/VpG41AH8OjA?si=mI0PzncHjW9QVxHFConnect with Helen:Website: helenpackham.comInstagram: www.instagram.com/helenpackhamFacebook: www.facebook.com/helenpackhamcoachLinkedIn: www.linkedin.com/in/helenpackhamGet instant access to the Cracking the TEDx Code workshop giving you all the step by step details for landing a TEDx gig herehttps://helenpackham.lpages.co/tedx-code-workshop/Learn how to speak confidently without notes or prompts in my YouTube videohttps://youtu.be/7aKX_pqwskg?si=qnNtwYEJVuJPf2BQProduced by winteraudio.co.uk

Today, I bring you a unique how-to guide aimed at cutting through the noise with a holistic approach. Here's a roadmap to constructing your profitable niche and offer pyramid, ensuring your coaching business not only stands out but thrives.Key Takeaways:1.Front Door Focus on A to B Transformation - [00:01:00]Emphasise a simple, relatable 'I help' statement that speaks directly to what your clients actively seek, ensuring you address their front door needs before exploring deeper issues.2.Is It a Bleeding Neck Problem? - [00:05:00]Prioritise urgent, pressing problems that your ideal client needs to resolve immediately, rather than nice-to-haves that lack urgency in their eyes.3.Demonstrated Through Concrete Ideas - [00:09:00]Develop clear, compelling offers that solve specific problems quickly and effectively, avoiding over-complication and focusing on immediate value.4.Your Point of View - [00:12:00]Share your unique perspectives, beliefs, and stories to stand out in the crowded coaching market, creating a niche of one that attracts clients to your distinctive edge.Conclusion:[00:13:00] Jo underscores the importance of continually refining your business edge, beyond mere tactics like DMs or ads, toward building a robust and distinctive coaching practice.Useful LinksHow to secure more coaching clients' free trainingDownload the 12 ways to get clients nowLearn about The Business of Coaching programmeConnect with Jo on LinkedInRate and Review the PodcastIf you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.If you're kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.comEnjoyed This Episode? Don't Miss the Next One! Hit subscribe on your favourite podcast app to be notified each time a new episode of Women in the Coaching Arena.

Helen shares her recent transformative experience in Bali, where she encountered powerful solar flares and engaged in deep spiritual healing sessions. She emphasises the importance of choosing joy and aligning internally to raise consciousness and vibration and reflects on the profound impact of her interactions with the Balinese people and culture, highlighting the essence of simplicity, authenticity, and heart-centred energy. She envisions a world where love, kindness, and abundance prevail, urging listeners to embrace honesty, transformation, and co-creation for a harmonious and caring global community.  KEY TAKEAWAYS There is importance to be found in consciously choosing joy as a way to navigate through life's challenges and raise one's vibration. Embrace inner transformation to align with higher consciousness and vibration levels, leading to personal growth and well-being. Encourage the co-creation of a world filled with love, kindness, peace, and abundance, where all beings can thrive. Emphasise the significance of honesty, integrity, and authenticity in personal growth and relationships for true transformation. BEST MOMENTS "It was an X6.3 solar flare. The most powerful of three flares occurring over 24 hours arising from the gigantic sunspot that space weather posts label as dangerous and describe as being so large you can see it with eclipse glasses and no magnification." "Life will be most interesting from here on and I'm excited to increasingly be in my new life that I have been consciously creating and planning for a long time." "New Earth will happen when there is a critical mass of us living free and joyous. And we can all contribute towards creating it, for sure." "Let's create a truly, truly wonderful, balanced, and genuinely caring world together and great fulfilment and dreams come true for ourselves and others." VALUABLE RESOURCES To become a member of the Transform and Thrive Club and benefit from powerful monthly live sessions on Zoom video calls and multimedia coaching, check out and sign up here: www.transformandthrive.club www.leeheiss.com www.facebook.com/leeheiss https://www.facebook.com/helenleeheiss/ https://www.facebook.com/groups/transformandthriveclub www.instagram.com/helenleeheiss enquiries@leeheiss.com HOST BIO Founder & Principal Coach of Lee Heiss Coaching, Helen Lee coached thousands of clients worldwide and multinationals in Asia-Pacific in the last three decades. She created a powerful ontological coaching methodology that ignites the true greatness or invincibility in people. Thoroughly tested and honed over 20 years, this methodology consistently and rapidly produces desired results. Helen was also a journalist who later ran her own communications consultancies in Australia and Asia. The Business Times listed her in its “Who's Who of Women Shaping Singapore” while The Straits Times named her “The Leader Prodder” in a feature on Singapore's top coaches.

Wrap up our "How to Thrive, Not Just Survive" series with this deep dive into contractor sales process excellence, featuring insights from Weston of SynkedUp. This episode is a masterclass in leveraging software to streamline your business operations from quoting to financial control. Learn from real-life experiences on nurturing leads, overcoming objections, and evolving sales techniques for the modern contracting landscape. A must-watch for contractors ready to transform their approach and achieve lasting success.#ContractorSoftware #SalesStrategies #LeadGenerationWatch the video version of this podcast at https://youtu.be/XQl555vUAhUDiscussion Points: 00:00 Episode Highlight01:54 Growth increases costs, set higher minimums.05:27 Insight on sales process and closing deals.08:15 Clarify ROI for transitioning businesses to growth.11:03 Emphasise sales process discovery, metrics for success.15:04 Efficiency is key, avoid wasting everyone's time.17:13 Focus on vetted site visits for profit.20:36 Clients need to understand project dynamics.25:03 Candidate left negative reviews after job rejection.28:36 Filtering leads with consultation fee improved sales.31:45 Streamlined quoting process drastically reduces turnaround time.33:01 Solar industry professionals can anticipate project needs.37:11 Client increased job acceptance rate from 15% to 100% using remote sales process.42:26 Interactive visual form for products and services.43:39 "People often do not know what they want."47:31 Navigating client expectations, budgets, and confidence.Resources:Watch Part 1 of this series at https://youtu.be/fsUXnvg73z0Visit SynkedUp website at https://synkedup.com/Get social with SynkedUp using handle @synkedupGet in touch with Weston at weston@synkedup.comTake advantage of their free resources at https://synkedup.com/resources/ https://synkedup.com/podcast/ https://www.buybackyourtime.com/Read our blog on this podcast here: Insert blog link here Have a conversation with us! Go to tradie.wiki/pod and book a call.Check this out: Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook Podcast

In this podcast episode, James Horgan shares his journey in property investment, from dabbling in different property types to scaling up to larger projects. He discusses his recent ventures, including a hotel conversion and a commercial to residential development. James emphasises the importance of having a clear vision, taking consistent action, and building resilience in the face of challenges KEY TAKEAWAYS Focus on long-term investment: The importance of considering ongoing maintenance and refurbishment costs to maintain property value is emphasised. Emphasise preparation: Listeners are urged to calculate and prepare for future refurbishment costs to avoid financial surprises. Practical advice: The episode provides practical suggestions for mitigating refurbishment expenses, offering actionable steps for investors. Always consider the implications of maintenance in your investment strategies. BEST MOMENTS "I think it's just about immersing yourself and taking action. It's not difficult, but it does require discipline, persistence, and resilience." "It's just a question of having that vision of where you want to be and then taking action towards it. It sounds simple, but I know it's not easy." "I'm doing this to create my own autonomy in my life. I want to make the most out of those future days, months, years, hopefully with my new family." "I enjoy it. It's so rewarding. Overcoming these problems and challenges and seeing the results and the people that you work with, the relationships are so real and tangible."  VALUABLE RESOURCES This Property Life - https://podcasts.apple.com/gb/podcast/this-property-life-podcast/id1540075591        Property Wealth System YouTube - https://www.youtube.com/c/PropertyWealthSystem     ABOUT THE SHOW This Property Life is hosted by the team at Property Wealth System. We are a collective of experienced active investors passionate about all things property. Caroline Claydon Caroline Claydon has over 22 years experience in investing in property but it's only the last 12 years she's operated as a professional investor.  Her and her husband have built their portfolio throughout the UK covering strategies from buy to let's, social housing, HMOs, developments and more recently a hotel.  She has travelled the world training people for the last 10 years on how to invest, scale and accelerate their UK property businesses regardless of where they are based.   Caroline loves helping people reach their full potential by changing their mindsets to money, debt, property and investing.  James D'Souza started investing in property from a young age and now owns a significant portfolio of buy-to-let properties, professional HMO's and commercial developments. Whilst actively growing his own property business, James helps countless other people start and scale their own property journey. CONTACT METHOD You can join Caroline and James along with a whole host of other like-minded investors in the Property Wealth System Facebook Community: https://www.facebook.com/groups/propertywealthcommunity Caroline Email: caroline@propertywealthsystem.co.uk Caroline Linkedin: https://www.linkedin.com/in/caroline-claydon-property/ James Email: james@propertywealthsystem.co.uk James Linkedin: https://www.linkedin.com/in/james-d-souza-552342104/  

I am joined by Michael Crookson to delve into the world of tech solutions for commercial properties. With over 20 years of experience, Michael shares insights on managed data, voice, and cabling solutions offered by Datel Solutions. The conversation covers the evolution of telephone systems from traditional lines to cloud-based solutions, emphasising the importance of infrastructure planning and integration for seamless operations. We give practical advice on optimising connectivity, future-proofing buildings with Cat6 cabling, and the benefits of embracing AI and automation in property management.  KEY TAKEAWAYS Proper planning and consideration of connectivity options are crucial before investing in a property to avoid costly infrastructure challenges later on. Emphasise the importance of future-proofing buildings by installing Cat6 cabling and structured infrastructure to support evolving technology needs. Highlight the significance of early engagement with telecom experts to streamline operations and enhance tenant experiences. Encourage developers to prioritise maintenance and refurbishment planning to avoid costly and disruptive issues in the future. BEST MOMENTS "Technology has evolved. Back in those times, a telephone system was there to simply make and take calls. But now we're speaking to businesses about integration with third-party solutions." "We still provide what are called SIP channels for on-premise solutions, but a SIP channel is essentially using the internet to deliver voice." "Businesses don't pay for calls any longer. That's a thing of the past. So essentially, what we provide is a cloud license with a minutes bundle attached to it and a handset." "I think a real buzzword at the moment is automation. It's integrating systems so that businesses can simplify operations and really enhance a customer, a client experience." JOIN THE NETWORK If you want to learn more about investing in Commercial Property why not consider joining the CPI Network? A community of active investors who collaborate, share experiences and empower each other in their Commercial Property endeavours. Useful Links: CPI Website - https://commercialpropertyinvestor.co.uk/Our Sponsors -  https://commercialpropertyinvestor.co.uk/podcast-sponsors/Property Investing, Commercial Real Estate, Strategies, CMO, Lease, Licence Agreement, Cashflow, Vacancy rates, Agents, Best Commercial property podcast, how to buy, Valuations, ROI, residential, assets, Flexspace, office space, How to get started: https://www.commercialpropertyinvestor.co.uk/

 Join us in a groundbreaking episode with Clinton Cowin from TradiePad, as we dive into the essentials of quoting and estimating for trade businesses. Discover how to refine your quoting techniques and estimating strategies to drive growth and profitability. Clinton shares his expertise on leveraging technology to streamline your processes, ensuring you stay ahead in the competitive trade industry. Whether you're new to the business or looking to enhance your skills, this episode is packed with invaluable insights.#QuotingTechniques #EstimatingStrategies #TradeBusinessGrowthWatch the video version of this podcast at https://youtu.be/-ZkSxgTje7UDiscussion Points: 00:00 Tech revolutionised tradies' businesses, helping thousands succeed.03:39 Early adopters embraced technology for efficiency gains.09:21 Break down labour and materials for project estimation.12:10 Break down quotes into labour and materials.14:06 Job management systems offer detailed quote control.17:53 Traditional vs modern workflow, client interaction changes.21:47 Turn site visit into a sales call.23:48 Video meetings widely accepted due to COVID.28:49 Nurturing leads, closing opportunities, and retaining contacts.30:36 Prioritise client re-engagement for business profitability.35:52 Emphasise the importance of accurate customer data.37:24 Challenges in migrating contact lists and cleansing.Resources:Read about the Best Quoting Software for Tradies in 2024 at https://www.tradiepad.com.au/best-quoting-software-for-tradies/Learn more about estimating and quoting with TradiePad at https://www.tradiepad.com.au/quoting-estimating/Visit TradiePad's website at www.tradiepad.com.auStay connected with Clinton at info@tradiepad.com.auGet social with Clinton with the handle @tradiepadRead our blog on this podcast here: https://www.thesiteshed.com/ldigital-transformation-quoting-estimating-clinton-cowin/ Have a conversation with us! Go to tradie.wiki/pod and book a call.Check this out: Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed Connect with me on LinkedIn. For more podcast episodes, you can also visit our website. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook Podcast

Dr. Ferghal Armstrong and Dr. Laura Petracek delve into the 11th step of the twelve-step program, discussing the significance of prayer and meditation in improving conscious contact with a higher power. The episode explores the practical ways individuals can manifest the 11th step in their daily lives and the impact of skepticism on recovery. Listeners will gain valuable insights into the role of connection in recovery, the importance of a sponsor, and the transformative potential of the 11th step prayer.Dr. Laura Petracek and Dr. Ferghal Armstrong provide an in-depth analysis of the 11th step, emphasising the focus on conscious contact with a higher power and praying for knowledge of that power's will. The conversation also touches on the evolution of the interpretation of a higher power and the challenges of incorporating the 11th step into daily practice. The speakers shed light on the impact of skepticism on engagement with the step and the importance of sponsors and connection in recovery.**Learning Outcomes:**1. Understanding the 11th step: Gain insight into the significance of prayer and meditation in establishing conscious contact with a higher power as outlined in the twelve-step program.2. Practical manifestation: Explore different methods to incorporate prayer and meditation into daily recovery practice, from reading meditation books to journaling and seeking guidance.3. Impact of skepticism on recovery: Recognise the implications of skepticism and defiance on engagement with the twelve-step program, and the importance of empathy and exploration of alternative avenues for connection.4. The role of sponsors and connection: Appreciate the significance of sponsors in reframing the 11th step and the transformative potential of finding connection in recovery.**Actionable Takeaways:**1. Start each day with a moment of prayer or meditation to establish a connection with a higher power and seek guidance on your journey of recovery.2. Explore various methods of meditation, such as reading meditation books, journaling, or even engaging in outdoor activities, to foster a deeper spiritual and introspective practice.3. Recognise the impact of skepticism on engagement with recovery programs and consider the role of empathy and exploration of alternative paths for connection and healing.4. Emphasise the role of sponsors and the power of connection in finding support and reframing the 11th step, seeking guidance from those who have walked a similar path.**Quote:**"Getting quiet and doing meditation help facilitate the process of discerning the right choices, instead of overthinking and trying to solve problems on our own."

Great Southern Copper (LSE:GSCU) CEO Sam Garrett catches up with Proactive's Jonathan Jackson to discuss recent assays results from Victoria prospect at its Especularita copper-silver project in northern Chile. The company released results from 71 samples, with findings from a mapping and rock chip sampling programme including up to 4.04% copper, 4.57 grams of gold per tonne of earth and 26.7 g/t of silver. Garret explains the importance of the mineralisation being similar in style to that being drill-tested at the company's Teresita prospect and speaks about how the company is advancing Victoria toward drill testing. Finally, he looks at the pipeline of high-quality drill targets and what's on the horizon across the company's projects. #ProactiveInvestors #GreatSouthernCopper #LSE #EspecularitaProject #Copper #invest #investing #investment #investor #stockmarket #stocks #stock #stockmarketnews

Kojo Yankson teaches us how to properly use the word "Emphasise" on this episode of Say It Right. #JoySMS

Have you found yourself looking back over the past year, wondering what valuable lessons it taught you about your health journey? Are you feeling excited to embrace growth and create a healthier future for yourself in the upcoming year?Then this episode is for you!In this episode, Louise Digby guides you through reflecting on the past year and using those insights to set empowering intentions for the future.Tune in as we uncover valuable tips to ensure that, when you reflect next year, you'll feel proud and satisfied with your progress. Learn how to prioritise your health, set achievable goals, and leverage the power of intention to propel you forward.If you're ready to break free from past patterns, make positive changes, and create an extraordinary year ahead, this forward-thinking episode is a must-listen.Make sure you get our Metabolism Cheatsheet here:https://pages.louisedigbynutrition.uk/cheatsheet-1--TOPICS COVERED–00:00 - Episode start02:05 - Acknowledge the progress made in your health journey over the past year04:07 - Consider where you were last year and the goals you set05:00 - Be honest and objective about the reasons behind unachieved goals06:13 - Implement strategies for consistency and set achievable goals08:13 - Break down goals into manageable steps to avoid overwhelm11:31 - Approach goals from a place of self-love rather than self-loathing15:54 - Shift focus to building habits rather than fixating on outcomes18:40 - Curate a blueprint for success in the upcoming year with thought-provoking questions20:45 - Harness the power of visualisation to cultivate consistency and belief in your goals22:06 - Gain guidance and accountability by joining the Metabolism Reset22:23 - Emphasise holistic weight loss approaches beyond calorie counting and exerciseIf you enjoyed this episode, please head to Apple Podcasts, give this a follow, and leave a review: https://podcasts.apple.com/us/podcast/the-thriving-metabolism-weight-loss-beyond-diets/id1667816127.Or reach Louise via the links below:Instagram: https://www.instagram.com/louisedigbynutrition/Facebook: https://www.facebook.com/LouiseDigbyNutritionJoin the Metabolism Reset: https://pages.louisedigbynutrition.uk/metabolism-bootcampBook a free Weight Loss Breakthrough Call: https://pages.louisedigbynutrition.uk/discoveryReady to learn more about taking a holistic and sustainable approach to weight loss?Make sure you get our Metabolism Cheatsheet, here: https://pages.louisedigbynutrition.uk/cheatsheet-1

From Chinese and Philippine vessels colliding on contested waters to the agenda behind Chinese President Xi Jinping's two day visit to Vietnam starting today. We have on the line Dr. Oh Ei Sun, Senior Fellow, Singapore Institute of International Affairs gives us an analysis of those headlines and more. See omnystudio.com/listener for privacy information.

What's the drill for? How to use it to improve your skills and errors to watch out for. 01:00 Drills and Skills We do them for crew alignment, blade handling, technique, isolating part of the stroke or exaggerating part of the stroke to amplify its effect. 01:30 The reverse pick drill This starts at the catch - sitting at full compression. Start with a very short stroke (2 inches of the slide). Some like to start with a blade placement before this stage. - Tapping and placement - 2 inches stroke (5 cm) - from catch to 3/4 slide [using one quarter of the slide] - from catch to 1/2 slide - from catch to 1/4 slide - legs only rowing [note different from normal rowing] - legs and body [straight arms] - normal rowing including arms 04:45 what's the drill for? 1) Placing the blade before the leg drive begins. Some people assume the blade placement and leg drive are simultaneous. They are not. These are sequential movements - on the recovery your hands move upwards so the blade goes down towards the water while still moving forwards on the slide. 2) Get the correct sequencing off the catch - legs initiate the drive and back/arms follow. 06:00 How to use this drill The effect of this drill is to make a longer stroke if the blade is placed more rapidly and closer to full compression on the legs (so you miss less water). It helps to align the leg drive of the crew. Coaches - view your crew from 45 degrees from the stern to watch their knees rising and falling through the stroke cycle. When to coach an individual versus whole crew https://fastermastersrowing.com/focus-on-whole-crew-or-an-individual/ 08:15 How to teach the reverse pick drill You need to slow it right down and if possible in a stable environment with half the crew sitting out. So others can use square blades. Rehearse each of the static positions slowly with the boat stationary. They must all know these first - start at the catch (blade square and buried); move to 2 inches from the catch; one quarter from the catch; half slide from the catch; three quarters slide from the catch; legs only. Straight arm rowing and finally adding the arms so you end the drill at the finish position with the blade still buried under the water. Rehearse each several times. 10:30 Start to do the drill at the catch placement into the water with raising and lowering the blade in and out of the water. Watch for shoulder shrugs and folks using a back swing to place the blade rather than the arms lifting moving alone. Move onto 2 inches on the slide. Show the athletes how to push on the foot stretcher to initiate the drive phase. Emphasise the hips driving backwards and the body angle doesn't change. 11:30 Many people find it difficult to separate the leg drive from the body swing. Watch for chins lifting if this happens. 12:15 Best not to do more than 10 strokes at each position. It's a lot of load on the body. Inflexible athletes will find it hard. Article on easy setup for comfort in the boat. https://fastermastersrowing.com/adapting-rowing-rigging-for-masters-physiology/ Join in the rest of the crew progressively so that the people who have done the drill are are focused on their catch and leg driven power phase - as the boat moves faster, they will find it more challenging to get the same feeling of placement and "grip" on the water before it moved. They can anticipate the catch and adjust their timing to keep the feeling of load. 15:00 Repeat the drill three times during an outing. Teaching it on the land first using an erg can be helpful as you can get up close and position an athlete's body. How to get the athlete to learn the leg drive using hips first. 16:00 Errors to watch out for - Using the shoulders lifting to place the blade - The slide doesn't move the same distance from the catch as the handle does - Drive before placement - Wait at the catch before placing the blade 18:30 This drill benefits from frequent practice. Maybe use it in your warm up or on the erg.

In this episode, Theo Roberts, Account Manager here at eComOne, shares how every eCommerce brand can leverage online tactics to retain their customers for years to come. From working with Sony Music Entertainment to scaling seven and eight figure brands, Theo knows a thing or two about customer value optimisation (CVO).  Throughout this discussion, Theo sheds light on the importance of nurturing existing customers and optimising customer value in the competitive world of eCommerce. They delve into strategies for customer retention, the potential of AI technology in revolutionising automation and CVO strategies and the significance of tailored messaging to enhance the shopping experience.  Listen to this episode as they explore takeaways from Theo's journey and his insights into CVO, email marketing, and the integration of SEO to drive traffic and improve digital marketing. Stay tuned for valuable insights and practical strategies to elevate your eCommerce game. Topics Covered 3:37 - Working with the stars. From working in a media agency to becoming a teacher to working for eComOne 07:48 - CVO, email, and customer data in context of implementing tactics 12:02 - Segment customers for targeted marketing based on their purchase history  14:13 - Increasing customer lifetime value  21:56 - Using overlays for targeted messages based on customer reviews - positive and negative 23:14 - Summarising the text: Discussing successful email marketing campaigns and the importance of a human element and emotional appeal in reaching customers 27:37 - The importance of investing in deep customer segmentation and nurturing existing customers through marketing automation with Klaviyo 32:52 - The impact of personalised messaging and added value in purchasing decisions 36:24 - Using AI for business growth, open with clients, invest in tech and AI, and convince others to adopt AI 38:20 - Analysing open rates; targeting engaged audiences for campaign success. 40:24 - Flows and automations to scale your email efforts   44:03 - Emphasise emotional connection with customers through product benefits 45:00 - Book recommendation 

Episode Summary In this episode of Sunny Side Up, host Erik Blaze interviews Carolyn Crandall on the evolving world of marketing and AI integration. She discusses the importance of personalised customer experiences and adopting a full-stack marketer mindset. Marketers should strategise effectively, embrace continuous learning, and recognise AI's diverse impact beyond content creation. Forward-thinking leaders and tools like Imperative drive innovative marketing initiatives through data correlation and sentiment analysis.   About the Guest Carolyn Crandall is a technology CMO and executive with over 30 years of experience in building emerging technology markets in security, networking and storage industries. She has a demonstrated track record of successfully taking companies from pre-IPO through to multibillion-dollar sales and has held leadership positions at Attivo Networks, Cisco, Juniper Networks, Nimble Storage, Riverbed and Seagate. Carolyn is recognized as a global thought leader on technology trends and for building strategies that connect technology with customers to solcomplexult information technology challenges. Connect with Carolyn Crandall Key Takeaways - The interconnectedness of today's world demands a seamless and personalised customer experience. It's crucial to ensure that your brand resonates with the audience, making them want to engage in business with you. - A full-stack marketer mindset focuses on the holistic customer experience. - Amidst rapid changes, it's essential to strategise effectively, start with small steps, and move quickly in executing projects. - Emphasise ongoing self-improvement and learning. Dedicate your day to learning and development to stay ahead of the curve. - While AI might not replace all functions, its integration can significantly improve efficiency, enabling marketers to undertake more activities and experiments. - Recognise AI's role beyond content and creativity, particularly in reporting, analytics, and predictive modelling. Quotes “So much has changed that I just encourage people to think strategically and think big but move fast and start small wherever you can to move your projects and initiatives.” –  Carolyn Crandall. Recommended Resource Marketing AI Institute CMO Alliance National Cybersecurity Society Shout-outs Leslie Alore – GVP, Growth Marketing at Ivanti  Daniel Raskin – Co-Founder & Chief Marketing Officer at Mperativ Melissa Turek – Integrated Marketing Strategy Director at Matter Communications Connect with Carolyn Crandall⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠| ⁠⁠⁠⁠⁠⁠⁠⁠Follow us on LinkedIn ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠

Welcome back to a part 2 of learning how to entertain in your outdoor living space where we explore more features to transform your backyard into paradise. Discover the word of the day, the answer to your answer to your questions sent in via our website, www.poolsideperspective.com and more. Tune in as we: Summarise the key takeaways from both episodes. Emphasise the importance of tailoring your backyard entertainment practices to individual preferences. Encourage listeners to start envisioning their ideal backyard experience. Thanks for listening in, please comment, rate and review

Leaders, listen up! An inclusive culture is your shortcut to success. Nothing fluffy about it, but it does mean you're going to want become OK with difference because of the incomparable value delivered by teams of diverse thinkers with range, and breadth of life experience. Your job and the job of your managers will be harder to begin with as you adapt. When you surrender to the idea that the right mix of people looking at a problem, working on projects, selling, buying, running operations, leading and managing works so much better if your team can think AS your customer. A fraction are genuinely aligned around the customer and the outcomes they intend to rent. Fewer still play nicely with others to ensure the customer gets the best possible outcome and their risk is reduced to zero or as close to. A smaller fraction would be willing to recommend a competitor if it was better for the customer. And their leadership will probably not be happy if the experience of my clients is anything to go by! But the results are well worth it ... Too many companies leave talent and treasure on the table by ignoring diversity. Just like top teams scout far and wide for recruits, you need all hands on deck to win consistently, repeatedly, predictably in today's uncertain, fast paced, ultra competitive market. A diverse team often sees what a homogenous group misses - they connect with a wider customer base and bring in more revenue - but the best thing is they catch the negative consequences one department's success inflict elsewhere in the value chain. This can give you back 1-4 days PER MANAGER and PER SALESPERSON per week. How? Listen to Raymona and me discuss: The importance of understanding different perspectives and backgrounds Common challenges with D&I, such as lack of focus on culture change and middle management training Recruiting for culture add vs culture fit and screening in vs screening out The importance of identity and the previously confusing world of pronouns while maintaining civility in discussions Overcoming fear and bias through self-awareness, interaction and difficult conversations Aligning D&I with business goals like maximising talent and customer connections The business case for diversity is a no-brainer, but most pay lip service to it or miss it entirely by confusing a better future for everyone with political squabbling. Forget labels, focus on our shared humanity. Make understanding each other a priority. Diverse perspectives lead to better decisions and more innovation - talents you can't afford to leave on the bench! For those facing glass ceilings, developing self-awareness is your game-changer. Know thyself and seek out of uncomfortable but important conversations to strengthen crucial skills. Emphasise common goals over perceived differences. With the right coaching, middle managers can remove  barriers facing most of their peers in the competition.  In today's marketplace, diversity dictates your fate. Will you be victims of your own blindspots or victors with vision? The choice is yours - but choosing inclusion unlocks unlimited potential for your people and profits. The winning team has a place for everyone's talents. Will you build one? Connect with Raymona via linkedin.com/in/drraymonahlawrence. -- If you'd like to learn what you can do to improve your results in the next 30 days growing your pipeline raising your prices with confidence and no reduction in close rate, accelerating deal velocity maximise your close rate Click here to complete the Sales Gap Audit. If you want the detailed report and some cold hard truths we need to talk it through so you don't misinterpret what it tells you No charge, 30 minutes. Obviously, I make my living through coaching so it'll come up once. If you want to talk about working with me as your coach, that's your call. I won't pressure you. If you ask me, I'll happily discuss it. We'll spend the last 5-10 minutes discussing next steps - what you can do on your own, and what's possible with my help. Then you can decide "No thanks", "Not now" (I will ask what needs to change or happen for us to reengage and when to avoid hope, assumption or guessing), or "Yes" please and we discuss what you would consider an excellent win within 30 days of us starting to work together for our trial engagement of 3 sessions (£1500+VAT if applicable). And you can say no at any time if you don't think we're a good fit. I'll do the same so as not to waste either your time or mine. Is that reasonable? Sales Gap Audit - https://mailchi.mp/laughs-last.com/satp

In this episode of The Aging Project we meet Clint Paddison, a Rheumatoid Arthritis sufferer, researcher and creator of 'The Paddison Program. He's on a mission to help anyone with joint pain, inflammation and arthritis. Clint developed The Paddison program after developing rheumatoid arthritis at age 31. Clint believes understanding and taking responsibility for your health is essential, a lesson he's learned first hand. The topics discussed include Understanding Arthritis:- Defining arthritis as a disease that affects the joints, causing pain and reduced mobility.- The various types and growing trend of joint pain and arthritis- Discuss inflammatory triggers, including environmental factors and gut microbiome imbalance. Impact on Women:- Describe the impact of arthritis, particularly the experience of pain.- Share the average age of arthritis onset in women (between 40 and 60).- Discuss the higher prevalence of arthritis in women and potential reasons. Root Causes and Common Drivers:- Explore potential root causes and common drivers of arthritis.- Emphasise the need to address the underlying causes rather than just treating symptoms. Conventional Treatment:- Discuss common treatment options for arthritis, including medication.- Highlight the importance of looking beyond medication The Pattison Program:- Introduce Clint's program, The Paddison Program, and its purpose in helping arthritis patients.- Discuss how clients find the program and why they seek it out. Prevention and Management:- Tips for preventing arthritis and reducing inflammation- Suggestions for those already dealing with arthritis. This podcast episode delves into the world of arthritis, its various forms, impact, root causes, and potential prevention and management strategies. Clint Paddison's expertise and the focus on gut health and inflammation add a unique perspective to the discussion. The episode aims to empower listeners with knowledge and actionable steps to improve their health and well-being. The Aging Project Podcast delivers weekly interviews to educate, inspire and connect us all. Let's age well, together. WANT TO JOIN THE AGING PROJECT COMMUNITY? If you're ready to get started on making the rest of your life the best of your life, please join our community. www.theagingproject.com.au WANT TO CONNECT ON THE AGING PROJECT SOCIALS? https://www.instagram.com/theagingproject/ https://www.facebook.com/theagingproject WANT TO CONNECT WITH CLINT PADDISON? https://paddisonprogram.com/ https://www.instagram.com/clintpaddison/?hl=en DID YOU LOVE THIS INTERVIEW? If you found this interview interesting, helpful, entertaining or inspiring, we need your reviews and shares!! Great reviews will enable us to keep creating amazing content to help us all age well – so, if you liked what you heard, we would be so grateful if you took a few seconds to submit a review on iTunes or wherever you get your podcasts. We read every review, and will feature the best ones on our socials! YOU MUST TRY IT! Our sister site, ‘You Must Try It', is here to make shopping for yourself easy again, with a carefully selected range of health, beauty, and lifestyle products. No confusion, no overwhelm – just the good stuff! www.youmusttryit.com https://www.instagram.com/youmusttryit/ GOT FEEDBACK? WE'D LOVE TO HEAR FROM YOU! If you've got feedback or a burning question, please send it to us at hello@theagingproject.com.au CREDITS: Host and Co-founder: Shelley Craft Producer and Co-founder: Amanda Attwood, founder of The Aging Project

In this episode, I talk about diabetes and break down Type 1 and Type 2 so they're super easy to understand. I start by getting to the basics of what diabetes actually is. Then, I dive into Type 1, which is an autoimmune condition that usually shows up early on and Type 2, which is often caused by how you live your life and your body being resistant to insulin. I give some tips on how to manage it all day-to-day, like checking your blood sugar, eating right and staying active. My goal is to create a community where everyone understands different health, fitness and nutrition jargon at a more easier to understand level. So come along and let's get into the nitty-gritty of diabetes. We want to arm you with the knowledge you need to live a healthier life. - Don't forget to like, comment and share this video to spread awareness!

In this episode, I talk about diabetes and break down Type 1 and Type 2 so they're super easy to understand. I start by getting to the basics of what diabetes actually is. Then, I dive into Type 1, which is an autoimmune condition that usually shows up early on and Type 2, which is often caused by how you live your life and your body being resistant to insulin. I give some tips on how to manage it all day-to-day, like checking your blood sugar, eating right and staying active. My goal is to create a community where everyone understands different health, fitness and nutrition jargon at a more easier to understand level. So come along and let's get into the nitty-gritty of diabetes. We want to arm you with the knowledge you need to live a healthier life. - Don't forget to like, comment and share this video to spread awareness!

The ability to communicate your ideas clearly and compellingly is an invaluable skill. Whether you're presenting in a boardroom, lecturing in a classroom, speaking to a large audience, or even preparing course content, your message's impact relies on your presentation skills. To help you convey your ideas like a seasoned professional, we've covered seven essential presentation tips in this podcast that will improve your chances of making a lasting impression on your audience. 1. Know Your Audience The foundation of any successful presentation is a deep understanding of your audience. Start by creating customer personas or profiling your students to grasp their interests, expectations, and knowledge levels. Tailor your message accordingly to ensure it resonates with your audience. If you're unsure about your audience, consider conducting surveys or feedback sessions to gather insights and address their needs effectively. 2. Structure Is Key Effective presentations follow a clear and concise structure. Begin with a compelling hook, such as a startling question or a fascinating fact, to engage your audience from the start. Organise the body of your presentation into three main points or sections, as people tend to remember information presented in sets of three. Conclude by summarising your key points and offering a compelling call to action or a memorable final thought. 3. Utilise Visual Aids Wisely Visual aids, such as slides, charts, infographics, and images, can enhance your presentation's impact. However, use them judiciously and ensure they are simple, relevant, and free of clutter. Visual aids should complement your message, not overshadow it. Consider tools like Canva or PowerPoint for interactive elements but don't let them dominate your presentation. Engage your audience by incorporating drawings or interactive elements that connect with your message. 4. Make Eye Contact Establishing eye contact with your audience is crucial for building credibility and connection. It allows you to gauge your audience's understanding and adjust your delivery based on their reactions. Encourage engagement through questions and interactive sessions, which not only keep your audience involved but also provide valuable insights for improving your presentation. 5. Rehearse Thoroughly Practice makes perfect. Familiarise yourself with your material, test your technology, and present with confidence. Practice your presentation aloud, paying particular attention to any challenging sections. If possible, rehearse in front of a trusted colleague or a small audience to gather feedback. Familiarity and practice breed confidence and improve your overall performance. 6. Manage Nerves Effectively It's natural to feel nervous before a presentation. Instead of letting anxiety overwhelm you, channel that energy into enthusiasm. Listen to motivating music, practice deep breathing, or engage in calming activities to ease your nerves. Remember, the focus should be on your message and how it benefits your audience, not on your own anxiety. 7. Handle Questions with Confidence A successful presentation often leads to questions. Be prepared for them by anticipating potential questions and having confident responses ready. Listen attentively, and if you don't know the answer, commit to following up with a concise and compelling response. Guide your audience towards further resources or information as needed. Conclusion In conclusion, mastering the art of effective presentation is an essential skill that can open doors to countless opportunities. By knowing your audience, structuring your content, using visual aids effectively, making eye contact, rehearsing thoroughly, managing nervousness, and handling questions confidently, you can elevate your presentation game and leave a lasting impact on your audience. Remember that presentation skills are continuously evolving, and seeking feedback after each presentation is key to improvement. Whether you're speaking to a large audience or connecting with a small group, each presentation is a valuable chance to refine your skills and make a meaningful impact on your audience. Highlights [00:00:34] Introduction to the seven tips for presenting ideas effectively. [00:00:47] Tip 1: Know your audience, including understanding their interests, expectations, and knowledge level. [00:01:08] Tip 2: Emphasise the importance of structuring your presentation with a hook, three main points, and a compelling conclusion. [00:02:43] Tip 3: Use visual aids such as slides, charts, and photos to illustrate key points effectively. [00:03:37] Tip 4: Make eye contact with your audience, establish credibility, and engage with them through interactive sessions. [00:04:27] Tip 5: Rehearse your presentation, familiarise yourself with the material, and practice in front of trusted colleagues or small audiences. [00:05:04] Tip 6: Manage nervousness by transforming it into enthusiasm through various techniques like music, deep breathing, and focusing on the message. [00:05:54] Tip 7: Handle questions effectively, be prepared for questions, listen attentively, admit when you don't know the answer, and commit to follow-up. Resources Canva http://snip.ly/canva30pro  PowerPoint https://snip.ly/Microsoft365  The Marketing Circle https://enevergroup.thinkific.com/bundles/MarketingCircle 

The Migrant Achiever's Awards seeks to applaud the valuable efforts of international students and migrants who are bolstering Australia's economy and making diverse positive changes. The upcoming edition, scheduled for 7 October this year in Brisbane, will feature recognition for their exceptional contributions. SBS Hindi interviews Suman Dua, one of the event organiser, discussing the significance of commemorating these awards for the migrant community.

Welcome to this exciting episode of the podcast!

Sometimes athletes get very, very tired. Today we will talk about recovering from exhaustion and the power of napping. Timestamps 01:00 Is it under recovery or over training? Mike Spraklen described it as under-recovery. Marlene prefers this term because it affects your ability to train. You don't have to be fully recovered to train effectively. You feel on "high alert" all the time. 04:00 Six causes of exhaustion noted by Elizabeth Avery, sport nutritionist. - Inadequate sleep - Depression or extreme stress - Acute illness e.g. cold virus - Inadequate nutrition especially carbohydrates - Inadequate hydration - Insufficient dietary iron - can affect vegans, vegetarians and women more. What's the reason? If your training has increased a lot recently, that could be a reason. You should be able to adapt to the new training load. Check your nutrition preferably post training. 06:00 There can be an accumulation of fatigue from session to session. After a heavy training day you may need an active rest day. How to balance your training. Emphasise quality over quantity. 07:45 Adapting to a new training load. Going from 5 x per week to 6x per week. Is a 12% increase in training. Keep to a 5% increase. After a big jump you may feel OK for a day or two, but it will catch up with you. As masters, your cause of exhaustion may not be rowing-related. It all kicks off the same cortisol hormones 10:00 What about naps? Elliza McGrand naps heavily after a heavy training day. She asked the Masters Rowing International group if others had the same outcomes. Listen to your body and respect what it's telling you. Your best recovery method is sleep. People are different with naps - some do it every day. - Lie down and close your eyes. - Set an alarm so you wake up in time. Bodily stimulation comes in through your eyes - rest your nervous system by closing your eyes. 13:00 What is restorative for you? Some people find a daytime nap affects their night time sleep. If you don't tolerate daytime naps, find another thing that rests you. Cooking or gardening, yoga. what do you enjoy? Even walking for 10 minutes has a positive effect to your nervous system. As we age our bodies change - you may need naps now and not in the future. 15:00 Leaden legs can happen after a nap. A good way to revive is to wake up slowly, move slowly, do a bit of stretching, walk gently for a couple of minutes. Even 5 minutes of repetitive activity gives you the same Dopamine hit as a workout. Rowing repetitive cycles are restorative activities to the nervous system. Want easy live streams like this? Instant broadcasts to Facebook, YouTube, LinkedIn. Faster Masters uses StreamYard: https://streamyard.com/pal/d/5694205242376192

Criticism of the Government's climate deal with a major investment company is being disputed. BlackRock Capital has launched a $2 billion fund to help New Zealand achieve 100 percent renewable electricity. ACT condemned the announcement saying it amounts to the Government micro-managing energy supply. But BusinessDesk journalist Dileepa Fonseka says this isn't the case. Fonseka says the fund doesn't emphasise one form of energy over another. He adds they could be referring to the target, but this also isn't set by the fund. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Your voice is a powerful tool which we can use for impact when speaking, whether for presentations, public speaking or talks. We need to know how to use it well and the techniques to use it more effectively, so you can amplify your voice as part of your communication and be heard.  In today's episode, learn how to amplify your verbal communication with these voice techniques. What you will learn in this episode: Verbal communication is cultural Pace & Pauses - why they matter  Techniques for fast speakers Using pace & pauses for impact Choosing the energy of your voice to connect  Techniques for changing the energy of your speaking Emphasise key messages Techniques for focus and clarity  Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson  Email me: victoria@culturecuppa.com Website: https://culturecuppa.com

In today's competitive legal landscape, delivering an exceptional customer experience is vital for attracting and retaining clients. We're diving into the nitty-gritty of delivering a seamless, personalised, and efficient experience that is sure to create outstanding client satisfaction. Get ready to learn strategies for up-levelling the customer experience in your law firm and taking your success to new heights! Join me as we explore 7 strategies to take your customer experience to new heights, ensuring long-term success and growth for your law firm. 1. Understand Your Clients: Listen. Gain deep insights into your client's needs, goals, and expectations. Understanding your clients on a personal level enables you to tailor your services and exceed their expectations. Utilise surveys, client interviews, and feedback mechanisms to gather valuable information. 2. Implement Effective Communication Channels: Open and transparent communication is the foundation of an exceptional customer experience. Respond promptly, provide regular updates, and maintain clear and concise communication throughout the legal process. Provide various communication channels such as : phone, email, live chat, and video conferencing to cater to client preferences. 3. Personalise the Client Journey: Create personalised experiences that make clients feel valued and understood. Utilise client relationship management (CRM) systems to track interactions, preferences, and specific requirements. Leverage this data to customise communication: offer tailored legal advice, provide proactive solutions and Small things like getting to know them and their family members (e.g. children) 4. Streamline Processes and Simplify Legal Language: Simplify complex legal processes and communicate clearly and avoid legal jargon. Ensure clients grasp the information without confusion. Clearly explain legal steps, set realistic expectations, Provide regular progress updates. Transparency and education build trust and confidence. 5. Optimise Technology and Automation: Up-level your legal tech! Embrace technology to enhance the customer experience. Invest in a robust case management system that automates routine tasks, streamlines workflows, and enables self-service options. Offer online document sharing and e-signature capabilities to simplify paperwork. Leverage artificial intelligence and machine learning tools for research and document analysis. Client-friendly scheduling apps 6. Foster a Client-Centric Culture: Clients are our Law Firm's OXYGEN. Create a culture that prioritises exceptional customer service. A client-centric mindset is the key to success. Emphasise the importance of Client Satisfaction with your team Train your team on effective communication, active listening, and empathy. Foster collaboration and knowledge sharing, ensuring all team members are aligned to provide outstanding service. 7. Regularly Seek and Act on Client Feedback: Seek client feedback to gain insights into areas for improvement. Implement mechanisms such as surveys or feedback forms. Actively address concerns and use feedback as a catalyst for process enhancements, training initiatives, or technological upgrades. Continuously strive to elevate the customer experience. By implementing strategies to understand your clients, improve communication, personalise their journey, streamline processes, leverage technology, foster a client-centric culture, and seek feedback, you'll differentiate your law firm and build strong client relationships. Prioritising an exceptional customer experience sets the foundation for success and growth. Elevate your law firm, delight your clients, and make a lasting impact in the legal industry. It does require the combination of implementing these 7 strategies to stand out from the competition and build great client relations! If you're ready to take your law firm's marketing to new heights, I invite you to join SCALABLE BUSINESS LOUNGE an online program and business community, where you'll gain access to exclusive resources, expert coaching, and a supportive network of like-minded law firm owners. As an added bonus, don't miss our free MASTERCLASS "How Law Firms Are Getting Clients Without Referrals" Register now and supercharge your business growth. Also, we have developed a NEW PROGRAM at Scalable Law for the million-dollar-plus firms called, Law Firm Accelerator. I am offering a program and a portal full of templates that will solve all of the issues preventing you from taking your firm to the next level. If your firm has revenue of one million dollars per year or more and you resonate with working too much in your firm and feeling exhausted, this is for you! Doors are open for the Law Firm Accelerator Program! You can book a strategy call with me this week to find out more here - Book a Strategy Call To join our online program and business community and register for the free webinar, you can also visit www.scalablelaw.com. Let's embark on this transformative journey together and empower your law firm for unparalleled success! CONNECT WITH CARALEE: Instagram @caralee.fontenele Facebook: @caraleefontenele LinkedIn: @caraleefontenele CONNECT WITH SCALABLE LAW: Instagram: @scalable_law Facebook: @scalablelaw LinkedIn: @scalablelaw Website: www.scalablelaw.com Are you subscribed to my podcast? If you're not, you need to! I don't want you to miss an episode. Click here.

In this episode, Nikki and her guest Kemi Nekvapil engage in an insightful conversation that explores the profound connection between power and divorce and separation. Kemi introduces you to her Power acronym - P for presence, O for ownership, W for wisdom, E for equality, and R for responsibility. Nikki and Kemi delve into the common experience of women feeling like they've lost their power during divorce and separation, often due to a lack of self-identity or being influenced by external narratives. Topics Discussed: Discover the first step towards reclaiming power - awareness of your unhappiness in the current situation. Emphasise the importance of being present and actively identifying what's working and what's not, enabling you to take back your power. Uncover the transformative potential of micro moments of power, where even small actions can bring about significant change. Learn how The Power of the Pause can help you carve out time to reflect, reevaluate relationships, and navigate challenging circumstances. Explore the role of self-reflection as a crucial tool for identifying what nourishes your life and what doesn't. Discover how coaching can provide valuable feedback and support during divorce and separation, empowering you on your journey to reclaim power. Examine the complex and deeply personal journey of forgiveness and its role in moving forward. Understand the transformative power of forgiveness and how it enables individuals to craft a new chapter in their lives, beginning with self-forgiveness. Gain insights into the emotional complexities of separation through personal experiences of shame and embarrassment. Emphasise the significance of presence, the role of a support system, and the practices of empathy and self-compassion during tough times. Explore the vital importance of surrounding yourself with friends who provide unwavering support through challenges and struggles. Gain empowering insights on taking ownership of your power across all areas of your life. Host: Nikki Parkinson, TEDx Speaker, Divorce Doula, Coach and Founder of The Divorce and Separation Hub. Connect with Nikki Parkinson here Website Instagram Facebook Linkedin Join our Divorce and Separation community HERE. Watch Nikki's TEDx Talk HERE. Guest: Kemi Nekvapil Connect with Kemi Nekvapil here Website Instagram Linkedin The Audible Original podcast, POWER Talks with Kemi Nekvapil is out now. Listen for free at audible.com.au/powertalks Executive Producer and Editor: Tiffany Richmond. You can contact Tiffany via her website and on Instagram @tiff__richmond.

Should we row differently based on our strength or sex? Marlene and Rebecca discuss lower and upper body strength in relation to rowing technique. Timestamps 03:15 Differences between men and women in general. The standardised testing difference is about 15%. For a standing broad jump - can you jump your height? 05:30 Boat speed differences at international level is 10-12%. The assumption is that women tend to be weaker But your training affects this. Activating muscles and adding body weight to the handle improves boat speed. 07:00 stability versus mobility. A strong person can row harder because they have a strong heart/lungs engine. Women post menopause have tendon laxity causing instability in joints. Men generally need more mobility as they age. 11:00 Rowing technique basic principles of large to small muscles. A late body swing requires strength. Most of us now a less-segmented stroke. Hold the pressure on the blade in the water. Personal dimensions matter too. 14:00 New rowers are taught a more segmented stroke by Rebecca for specific reasons. 17:00 Try rowing legs only then rowing with straight arms - can you sequence differently? The bent arm catch can stabilise your shoulder. 19:15 Emphasise posture with women as they carry more weight in the chest and so need more shoulder stability. 20:00 immobile athletes can't get a forward swing. Work on this on land. An upright technique like Marcel Hacker - it's possible to apply all your body weight. 23:00 Your ability to adapt technique matters for crew combinations. Try new things as a transitio. Do it gradually. A different coach may use a style that's new to you. Watch for strains /stresses in your body as you change technique.

The Worksmart team took time away from supporting their clients in developing their approach to successful Consumer Duty implementation to record this two-part podcast series to calm the rising regulatory waters. In part one, Worksmart's Director of Regulation Julie Pardy and People Strategy Consultant Sarah Thwaites: • Explain the FCA's expectations of Consumer Duty. • Identify critical data and management information your firm will need to present to the regulator to evidence good outcomes. • Emphasise why robust project management must now take centre stage with less than eight months to go before The Consumer Duty becomes enforceable.

Monday Night Live - Inspirational speaker and volunteer coach to the England Wheelchair Rugby world cup winners, Steve Head. Derek Arden - Improving performance with Steve Head.   One of our original speakers from 2020 on Monday Night Live returns, to tell us about the work he did with the English Wheelchair Rugby League team as one of the mental performance coaches. England won the world cup in Manchester just before Christmas. Steve will also be reminding us of his simple but effective 4X4 = 15 signature story and the work he has been doing with vulnerable staff working in the NHS. Derek has known Steve for over 20 years and he is an in-demand speaker, trainer and coach. Bullet Points of this interview: - How to improve performance, - England Wheelchair Rugby League, - Mindset and Connectivity, - Coping with pressure, - 149 versus 15, - Emphasise behaviours and practices in 149 versus 15, - Emphasise wins, - Mindset when under pressure, - Self-confidence but also connectivity, - Steve Peters Chimp Paradox, - Focus on what you can do something about, See this lively and amusing interview with questions asked by Derek Arden, Derek Arden https://derekarden.co.uk https://negotiatorspodcast.com https://www.linkedin.com/in/negotiatingexpert/

Which type of sedation is best for my patient? Are Temazepam tablets good enough? Is that even allowed? How can I safely provide Sedation in my practice? We are joined by the calming tones of Dr. Roy Bennett who busts some myths and guides us clinicians on Sedation in Clinical Practice. https://youtu.be/F6tf6HqqxD8 Check out this full episode on Youtube Download Protrusive App on iOS and Android and Claim your Verifiable CPD/CE by answering a few questions + You can get EARLY ACCESS to the episode + EXCLUSIVE content Protrusive Dental Pearl:  Communicating Risks to your Patient: Be calm and SLOW your pace down when communicating with your patients to EMPHASISE certain words. Becoming a visual educator to the patients is also a really good way to communicate risks - intra-oral camera is the best investment you will ever make. FocusDent MD740 Dental Intraoral Camera Need to Read it? Check out the Full Episode Transcript below! Highlights of this episode: 1:07 Protrusive Dental Pearl - Communication4:27 Dr. Roy Bennett's Introduction5:40 Pre-medication - is Temazepam any good?9:27 GDPs entering the world of Sedation13:48 Which Type of Sedation, When?15:12 Level of training required to provide sedation in practice17:32 Sedation and Clinical Dentistry at the same time?19:09 Learning Sedation21:48 How long can we Sedate a patient for? Is it just 1 Hour Max?23:41 Offering sedation in YOUR practice25:41 Ideal personality traits of operator-sedationist28:15 Thing to know about implementing sedation32:21 Two good qualities that an operator-sedationist should have: 34:24 The “New Drug” - Remimazolam Check out Dr. Roy's training site: Web: mellowdental.co.ukAs a senior clinical advisor - Webinar and Presentations: uksedation.com  UK Sedation will be presenting at the Royal Society of Medicine on the 15th of February on the new drug If you enjoyed this episode, you may also like another sedation episode: What Every Dentist Should Know About Managing Dental Anxiety  with Dr. Mike Gow Click below for full episode transcript: Jaz's Introduction: What's the deal with prescribing Temazepam as part of oral sedation or pre sedation? Are there any concerns about giving this to your patients or maybe sometimes the doctor, the general practitioner has given this to your patients? Jaz's Introduction:And what about deciding whether inhalation station, AKA gas and air versus intravenous sedation is best for your patient, and what is the correct path you have to take to be able to safely provide sedation in practice? These are all the questions we'll be covering in today's episode. Hello, Protruserati. I'm Jaz Gulati, and welcome back to your favorite dental podcast. It's not often we do an episode on sedation. It's quite a niche thing, but it complements some of the previous episodes we've done such as the one about hypnosis with Mike Gow. You have to listen to that one. And Mike and Roy, today's guests are actually really good friends, and it makes total sense. You know, Roy was a fantastic calm communicator. I would feel very safe in his hands as a patient. And that's what we all want. We all want our patients to feel safe around us, and that come from how we communicate to our patients. So, before we start on this episode about sedation, all those things that I just discussed, let's get to the Protrusive Dental Pearl. Protrusive Dental Pearl:So, if you're new to the podcast, every main episode, every PDP episode, I will share a Protrusive Dental Pearl. One tip that you can apply straight away. And this one is about communication. I very often like to do well communication one and this is not because I am some sort of master of communication. This is far from it. This is just something that I've been very much in tune with myself. I try to reflect on my communication skills and try to improve, and I try to look at other clinicians when I shadow them or when I see them in practice.

Amy and Kirsty are taking a break, so we are playing some of our top episodes from the last few years for you!Today, be inspired to create a do to list that works FOR you!To do lists...Do you love them or do you hate them?!We cover all the things today, how they can be helpful, do you even need them and most importantly how to declutter them! Come join us for some laughs and giggles as we suggest swapping your to do list for a 'ta-da list' (thanks to Lauren from our community for that idea a few years ago) and help you uncover that maybe what you want out of life is to do less.Big shout out to Rachel Hickingbotham for suggesting this topic!In this episode we:● Share what we call our to do lists;● Offer suggestions on how to declutter your to do lists;● Emphasise you don't HAVE to have a do to list!;● Highlight why to do lists can be helpful;● Encourage you to keep all your to do lists in one place;● Challenge you to question yourself - does what's on your to do list really need to be there?;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Get Curious Episode● Paperwork Episode● Command Centre Episode● Sentimental Papers Episode● Paperwork course● Kiki KSpecial thanks to T24 for your review! If you like T24, have been listening to us for 4 years then it's your turn to leave us a review!Join our community ● Become a Patron with Patreon – your monthly donation makes a huge difference to us being able to producethis podcast. Donations can be as little as $1 a month!● Follow us on Instagram● Follow us on Facebook● Join our Facebook group● Leave a review on Apple PodcastThank you to our sound engineer, Jarred from Four4ty Studio Productions. Hosted on Acast. See acast.com/privacy for more information.

Today, be inspired to create a do to list that works FOR you!To do lists...Do you love them or do you hate them?!We cover all the things today, how they can be helpful, do you even need them and most importantly how to declutter them!Come join us for some laughs and giggles as we suggest swapping your to do list for a 'ta-da list' (thanks to Lauren from our community for that idea a few years ago) and help you uncover that maybe what you want out of life is to do less.Big shout out to Rachel Hickingbotham for suggesting this topic!In this episode we:● Share what we call our to do lists;● Offer suggestions on how to declutter your to do lists;● Emphasise you don't HAVE to have a do to list!;● Highlight why to do lists can be helpful;● Encourage you to keep all your to do lists in one place;● Challenge you to question yourself - does what's on your to do list really need to be there?;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Paperwork course● Kiki KSpecial thanks to T24 for your review! If you like T24, have been listening to us for 4 years then it's your turn to leave us a review!Join our community ● Become a Patron – your monthly donation makes a huge difference to me being able to produce this podcast. Donations can be as little as $1 a month!● Follow us on Instagram● Follow us on Facebook● Join our Facebook group● Leave a review on Apple PodcastThank you to my sound engineer, Jarred from Four4ty Studio. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

Dealing with negative employees quickly is important to stop negativity spreading. Managing a negative team member can be difficult, managing a negative team is disastrous. As a manager, taking action to reduce or removing the negativity is a must. There is a lot you can do quickly. I'm taking your through 6 tried and tested steps for dealing with negative employees quickly and fairly. The first critical step in managing negative employees is not to ignore the problem. It may seem scary or the idea of having potentially confrontational conversations a big stumbling block. Dealing with negative team members is okay when you follow a fair and supportive process while not letting them off the hook. Don't ignore the problem. Second, when taking negative employees in the workplace is to gather examples and evidence (if possible) of their actions and behaviour. Write does in as much detail as possible what they said and did. This moves the conversation away from your opinion of them and actions that have happened are much harder to dismiss.  Third, when you are managing a negative staff member, find out why they are being negative. Don't make assumption. First outline what the issue is, the impact of their actions or behaviour and then ask them to explain what is causing them to be negative. There could be a whole range of reasons from actions or decisions made at work or events in their personal life. Ask to find out what the nitty gritty details are. Fourth, when managing negative team members, set out your expectations. You are the manager and you set the rules. Be clear what you are asking of them, explain why it is important and ask them to meet your expectations.  Fifth, with dealing with negative employees, is to give them a chance to change. No-one finds change easy. Emphasise the impact of not changing on them and the team. Coach, mentor and support them to change.  Finally, when dealing with negative employees and after you have gone through the above five steps and they are not willing to make a change, take formal action.  Formal action is the last resort. If the negative employee is still not meeting your expectations, and their actions are being detrimental to the team and you, then you need to decide if it is worth keeping them in the team or asking them to leave. Start with a Performance Improvement Plan and then move into a formal disciplinary process if needed. Don't let negative employees cause you or the team problems.

Many years ago, my job was to help Australian companies crack the Japanese market.  One of the elements of that job was explaining the Japanese business psyche to the Australian businesspeople targeting Nippon.  As you might imagine this wasn't an easy task, as the mindsets are so different.  White colonisation of Australia started in the late 1700s and the first convicts and settlers arrived into a vast continent, without one permanent structure, bridge, road or port.  Aboriginal life was nomadic.  Hunt everything you can in the area around you, then pack everything up and move to the next location. You didn't need modern infrastructure for that lifestyle.    The consequence has been that the culture built up amongst the early English settlers was very much one of “can do” and optimism that they could tame the heat, droughts, fires, cyclones and floods that are part and parcel of life in Australia.  Six generations ago, my ancestors hacked their way through the bush by hand, to create fields for agriculture and to feed the cattle and sheep. If you couldn't take it, you could always go back to Mother England.   Japan is a also country with no shortage of natural calamities.  Earthquakes trigger fires in cities and wooden houses burn quickly.  They also trigger tsunami and these can wipe out entire towns, as we have seen in 2011. Typhoons and floods destroy crops and building.  Floods and landslides are common.  My super wealthy, famous Japanese friend was walking his dog after heavy rain and a wall suddenly collapsed and killed him.  Japan has volcanos as well and recently the well known Sakurajima volcano has had a major eruption.  This tough environment is part and parcel of Japan and there is no Mother England to retreat to – this is it for the Japanese population.  The mindset of the Japanese in my experience is one of the glass is half-empty and life is difficult.   When I was trying to explain the different attitude between the Aussie glass half full and the Japanese glass half empty approach, I found a useful comparison.  I discovered a graph showing the degrees of business optimism in Australia spread over many years.  Fundamentally the Aussies were positive and optimistic.  Japan has regular tankan surveys of business optimism and fundamentally the Japanese scores are usually negative or very low in terms of positivity.  When you compare the graphs, the results are strikingly different.   Historically, when a person working the land in Australia needed to replace an implement, there would be a six month turn around, as the sailing ship went off to Merry Old England and then sailed back with the replacement.  In the interim, people became innovative and flexible about finding a solution.  It created a “can do” mindset, because there was no choice.  So having these problem solving, positive, “can do” Aussies convincing Japanese buyers to start relying on them was a huge job.  I would show them the graph of how basically for the Japanese the glass was always half-empty and so the Aussies should curb their enthusiasm and approach the sale in a different way.   This is a generalisation and it doesn't make it any less true, but Australia is a country of creating things out of nothing and finding solutions and Japan is more one of caution.  Once you understand that the Japanese are not expecting anything spectacular to happen and are more concerned about things going horribly wrong, then you focus on reducing risk, rather than trumpeting your capability and your successes.  This is where track record, data and “smarts” about doing business in Japan come in.    Japan is a graveyard for MVP (Minimum Viable Product) launches.  The product has to be working extremely well, with no defects or problems. If it has any of these issues, the situation becomes problematic very quickly. Similarly, early adopters in business are a small crowd here.  Basically, in business, nobody wants to go first.  “You trial it, we will watch very, very carefully and if it doesn't blow up, we may take a look at it” is the usual ethos.  Note the word “may”, because even if it goes well, they may not take any action.  You don't get into trouble in a Japanese company for not being a path finder. Steady as she goes is preferred to anything smacking of risk taking.   When things go wrong in Australia, then the suppler gets to work to fix it and if some money needs to change hands as a result, then it gets done and everyone moves forward.  In Japan, you have to fix it, but that isn't where it ends.  You have to head around there to apologise in person, bearing gifts and expect to be lambasted for your poor reliability and shoddy work.  You also have to have forensic detail concerning why this problem occurred in the first place and a detailed, clear plan of making sure it never happens again.  Even then you may be removed as a supplier, especially so if you are not genuinely contrite and authentic in your remorse, for having caused the buyer problems.  Never forget, your buyer has their own buyers. If your problem got shared with their part of the food chain, then you have endangered their trust with their own clients.  This is the most disgraceful and egregious error you can make for any Japanese company who values their reputation and they all value their reputation.   Approach the deal with a solid understanding the Japanese side isn't going to get excited about your widget and that they are world champion sceptics.  Emphasise the track record, safeguards, measurement systems, quality control and the worst case scenario plan of action.  Expect to start small, in order to prove what you say is true.  Keep in mind that apart from you, no one is in a hurry to do the deal and so adjust your expectations accordingly

Moving to a smaller home can be stressful especially when you've collected a lifetime of memories and belongings. Today we are revisiting our downsizing topic but with much more detail and even more practical advice!Focusing more on those at the retirement/empty nester stage of life we take you through our top tips to make your downsizing experience a smoother one.We believe that EVERYONE is unique and every SITUATION is unique - what will work for you may not even work for your partner! So get ready for an episode chock full of practical tips to get you set up and living your best new season of life!In this episode we;● Share that decluttering plays a key role in any downsizing process;● Remind you that having a clear vision for your new home that you can come back to will help you when things get bumpy;● Give suggestions for ways to honour sentimental items and preserve the memories;● Suggest enlisting the help of professionals during the downsizing process;● Emphasise having grace for yourself and those around you - packing up a life time of possessions is BIG!;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Downsizing into Freedom episode ● Apartment Living episode ● Downsizing episode● Sea Change episode● Moving Overseas● Sentimental Papers episode● Sentimental Items episode● Decluttering with Older Adults episode● Estate Planning episode● Momentum episodeThank you to our newest Patreon member Alison Smith!!Thank you to Katharine 55 and HeatherFD for your podcast reviews!! Don't forget you can leave us a review that helps others to find us.For more details on how to connect with us head to our website.For details on becoming a Patreon supporter take a look here. See acast.com/privacy for privacy and opt-out information.

Moving to a smaller home can be stressful especially when you've collected a lifetime of memories and belongings. Today we are revisiting our downsizing topic but with much more detail and even more practical advice!Focusing more on those at the retirement/empty nester stage of life we take you through our top tips to make your downsizing experience a smoother one.We believe that EVERYONE is unique and every SITUATION is unique - what will work for you may not even work for your partner! So get ready for an episode chock full of practical tips to get you set up and living your best new season of life!In this episode we;● Share that decluttering plays a key role in any downsizing process;● Remind you that having a clear vision for your new home that you can come back to will help you when things get bumpy;● Give suggestions for ways to honour sentimental items and preserve the memories;● Suggest enlisting the help of professionals during the downsizing process;● Emphasise having grace for yourself and those around you - packing up a life time of possessions is BIG!;Thank you to our newest Patreon member Alison Smith!!Thank you to Katharine 55 and HeatherFD for your podcast reviews!! Don't forget you can leave us a review that helps others to find us.Join our community Become a Patron – your monthly donation makes a huge difference to me being able to produce this podcast. Donations can be as little as $1 a month!Follow me on InstagramFollow me on FacebookJoin my Facebook groupLeave a review on Apple PodcastThank you to my sound engineer, Jarred from Four4ty Studio. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

Momentum. It's so great when you are riding that wave of momentum but what do you do when you get stuck?! Today we dig into how momentum can really work in your favour when decluttering. We also spend a bit of time focusing on what to do when you run out of steam or feel that your momentum may have taken you in the wrong direction. Oh and don't worry we cover what to do when you just can't get started! This episode is jam packed with all the tips and advice you could image to get you moving towards your decluttering goals again.In this episode we;● Define momentum;● Tell you why we think momentum is important and how it relates to decluttering;● Emphasise that momentum builds, it doesn't just happen;● Discuss what happens when you run out of steam;● Highlight that hitting a brick wall can help you reassess and/or course correct;● Give tips on how to help build momentum and get started after hitting a wall;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Perfectionism Episode● Binary Decisions Episode● Head, Heart & Home Course● Emotional Momentum Article● 3 Million Giveaway VoucherThank you to BusyOzyMum for your podcast review!! If you have listened to all 300 of our episodes then its your turn to leave us a review!For more details on how to connect with us head to our website.For details on becoming a Patreon supporter take a look here. See acast.com/privacy for privacy and opt-out information.

Momentum. It's so great when you are riding that wave of momentum but what do you do when you get stuck?!Today we dig into how momentum can really work in your favour when decluttering. We also spend a bit of time focusing on what to do when you run out of steam or feel that your momentum may have taken you in the wrong direction.Oh and don't worry we cover what to do when you just can't get started!This episode is jam packed with all the tips and advice you could image to get you moving towards your decluttering goals again.In this episode we;● Define momentum;● Tell you why we think momentum is important and how it relates to decluttering;● Emphasise that momentum builds, it doesn't just happen;● Discuss what happens when you run out of steam;● Highlight that hitting a brick wall can help you reassess and/or course correct;● Give tips on how to help build momentum and get started after hitting a wall;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Emotional Momentum ArticleThank you to BusyOzyMum for your podcast review!! If you have listened to all 300 of our episodes then its your turn to leave us a review!Join our community Become a Patron – your monthly donation makes a huge difference to me being able to produce this podcast. Donations can be as little as $1 a month!Follow me on InstagramFollow me on FacebookJoin my Facebook groupLeave a review on Apple PodcastThank you to my sound engineer, Jarred from Four4ty Studio. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

Have you ever thought about making a game out of decluttering?Gamification is a way of attempting to enhance everyday activities by turning them into a game or adding fun elements to engage the user; it is a great tool that can be used in every realm of life.Today we explore how it can make your decluttering experience more fun and interesting and give you lots of examples on how to achieve this.Enjoy laughing along with us today and we'd love if you have discovered any gamifying hacks that you love to use to come and share them in our Facebook community. In this episode we;● Define what we mean by gamifying something, in particular decluttering;● Give loads of examples of ways to put this into practice;● Share stories and examples of how we gamify decluttering with our clients;● Tell you about a decluttering game one of our Head, Heart & Home members has created for her family;● Emphasise that the whole point is to make it fun and distract you from the task at hand by incentivising it;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Declutter Bingo● Peter Walsh● Space Invaders● Patty MillsThank you to Tassie Deb for your podcast review!! Don't forget to jump onto Apple Podcast to leave us a review!Join our community Become a Patron – your monthly donation makes a huge difference to me being able to produce this podcast. Donations can be as little as $1 a month!Follow me on InstagramFollow me on FacebookJoin my Facebook groupLeave a review on Apple PodcastThank you to my sound engineer, Jarred from Four4ty Studio. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

Have you ever thought about making a game out of decluttering? Gamification is a way of attempting to enhance everyday activities by turning them into a game or adding fun elements to engage the user; it is a great tool that can be used in every realm of life. Today we explore how it can make your decluttering experience more fun and interesting and give you lots of examples on how to achieve this. Enjoy laughing along with us today and we'd love if you have discovered any gamifying hacks that you love to use to come and share them in our Facebook community. In this episode we;● Define what we mean by gamifying something, in particular decluttering;● Give loads of examples of ways to put this into practice;● Share stories and examples of how we gamify decluttering with our clients;● Tell you about a decluttering game one of our Head, Heart & Home members has created for her family;● Emphasise that the whole point is to make it fun and distract you from the task at hand by incentivising it;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Recycling Holding Zone Episode● 100 Things P1-5 Episodes● Loss Aversion Theory Episode● Courtney Carver Episode● Inherited Clutter Episode● Declutter Bingo● Peter Walsh● Space Invaders● Patty MillsThank you to Tassie Deb for your podcast review!! Don't forget to jump onto Apple Podcast to leave us a review!For more details on how to connect with us head to our website.For details on becoming a Patreon supporter take a look here. See acast.com/privacy for privacy and opt-out information.

**Trigger warning - things mentioned briefly in today's episode such as domestic violence, divorce, separation and death may be triggering for some listeners**When we received a request from one of our listeners (thanks Owen! - go check out his episode 'Sea Change' from earlier this year) to do an episode on estate planning, we knew just who to turn to! Anna Hacker is the National Manager of Estate Planning for Australian Unity and today we give her permission to take over the podcast and share her wealth of knowledge and experience about estate planning. She is passionate about making it easier for loved ones to find the important documents they need and for you to have your wishes for the future carried out in the way that you want.There is so much packed into this episode, so grab a pen and paper as you take it all in.In this episode we;● Discuss what estate planning is;● Explain the roles of wills and power of attorney;● Give examples of documents and how to organise them;● Emphasise that documents need to be easily found and share tips of how to achieve that;● Highlight the importance of getting legal advice;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Paperwork Course● Australian Unity● Amy on Anna's Podcast● SAS Australia TV ShowThank you so much to Anna for sharing your time and expertise with us!!Join our community ● Our website The Art of Decluttering● Become a Patron with Patreon – your monthly support makes a huge difference to us being able to producethis podcast. Support can be as little as $1 a month!● Follow us on Instagram● Follow us on Facebook● Join our Facebook group● Leave a review on Apple PodcastThank you to our sound engineer, Jarred from Four4ty Studio Productions. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

**Trigger warning - things mentioned briefly in today's episode such as domestic violence, divorce, separation and death may be triggering for some listeners**When we received a request from one of our listeners (thanks Owen! - go check out his episode 'Sea Change' from earlier this year) to do an episode on estate planning, we knew just who to turn to! Anna Hacker is the National Manager of Estate Planning for Australian Unity and today we give her permission to take over the podcast and share her wealth of knowledge and experience about estate planning. She is passionate about making it easier for loved ones to find the important documents they need and for you to have your wishes for the future carried out in the way that you want. There is so much packed into this episode, so grab a pen and paper as you take it all in.In this episode we;● Discuss what estate planning is;● Explain the roles of wills and power of attorney;● Give examples of documents and how to organise them;● Emphasise that documents need to be easily found and share tips of how to achieve that;● Highlight the importance of getting legal advice;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Deceased Estate Episode● Paperwork Episode● Paperwork Course● Death Episode● Australian Unity● Amy on Anna's Podcast● SAS Australia TV ShowThank you so much to Anna for sharing your time and expertise with us!!Join our community ● Our website The Art of Decluttering● Become a Patron with Patreon – your monthly support makes a huge difference to us being able to producethis podcast. Support can be as little as $1 a month!● Follow us on Instagram● Follow us on Facebook● Join our Facebook group● Leave a review on Apple PodcastThank you to our sound engineer, Jarred from Four4ty Studio Productions. See acast.com/privacy for privacy and opt-out information.

To do lists...Do you love them or do you hate them?! We cover all the things today, how they can be helpful, do you even need them and most importantly how to declutter them! Come join us for some laughs and giggles as we suggest swapping your to do list for a 'ta-da list' (thanks to Lauren from our community for that idea a few years ago) and help you uncover that maybe what you want out of life is to do less. Big shout out to Rachel Hickingbotham for suggesting this topic!In this episode we:● Share what we call our to do lists;● Offer suggestions on how to declutter your to do lists;● Emphasise you don't HAVE to have a do to list!;● Highlight why to do lists can be helpful;● Encourage you to keep all your to do lists in one place;● Challenge you to question yourself - does what's on your to do list really need to be there?;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Paperwork course● Kiki KSpecial thanks to T24 for your review! If you like T24, have been listening to us for 4 years then it's your turn to leave us a review!Join our community Become a Patron – your monthly donation makes a huge difference to me being able to produce this podcast. Donations can be as little as $1 a month!Follow me on InstagramFollow me on FacebookJoin my Facebook groupLeave a review on Apple PodcastThank you to my sound engineer, Jarred from Four4ty Studio. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

To do lists...Do you love them or do you hate them?! We cover all the things today, how they can be helpful, do you even need them and most importantly how to declutter them! Come join us for some laughs and giggles as we suggest swapping your to do list for a 'ta-da list' (thanks to Lauren from our community for that idea a few years ago) and help you uncover that maybe what you want out of life is to do less. Big shout out to Rachel Hickingbotham for suggesting this topic!In this episode we:● Share what we call our to do lists;● Offer suggestions on how to declutter your to do lists;● Emphasise you don't HAVE to have a do to list!;● Highlight why to do lists can be helpful;● Encourage you to keep all your to do lists in one place;● Challenge you to question yourself - does what's on your to do list really need to be there?;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Get Curious Episode● Paperwork Episode● Command Centre Episode● Sentimental Papers Episode● Paperwork course● Kiki KSpecial thanks to T24 for your review! If you like T24, have been listening to us for 4 years then it's your turn to leave us a review!Join our community ● Are you looking for decluttering services near you in Sydney or Melbourne, we would love to help you?● Our website The Art of Decluttering● Become a Patron with Patreon – your monthly support makes a huge difference to us being able to producethis podcast. Support can be as little as $1 a month!● Follow us on Instagram● Follow us on Facebook● Join our Facebook group● Leave a review on Apple PodcastThank you to our sound engineer, Jarred from Four4ty Studio Productions. See acast.com/privacy for privacy and opt-out information.

This week's episode was recorded on RUOk Day, so we took the opportunity to check in on each other and to have a little chat about how this never ending lockdown is going for us. As you may have noticed our topic for today is self-sabotage. After this theme popped up in a few virtual sessions recently, we decided it was worth a whole episode. We look at lots of good ideas and tips on how you can interrupt this pattern of behaviour, as well as delving into what actually is self-sabotage, what does it look like and why on earth we do it?! We hope you find today's episode to be helpful and empowering.In this episode we:● Discuss what self-sabotage is and what it can look like;● Ask why we do self-sabotage and how often do we engage in it;● Emphasise the importance of learning more about yourself;● Chat about using The Four Tendencies as a helpful tool;● Discuss self-sabotage in the context of decluttering;● Highlight the importance of building habits and putting supports in place;● Encourage you to set realistic expectations and be gentler with yourself;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Mindtools.com definition● The 4 Tendencies Quiz● The Four Tendencies Chart● Dylan Alcott audiobook● Head, Heart and Home● Facebook Community GroupSpecial thanks to lashtonz and ms.cnr for your reviews!! We'd love it if you could leave us a review; we love love LOVE hearing from our listeners!Join our community Become a Patron – your monthly donation makes a huge difference to me being able to produce this podcast. Donations can be as little as $1 a month!Follow me on InstagramFollow me on FacebookJoin my Facebook groupLeave a review on Apple PodcastThank you to my sound engineer, Jarred from Four4ty Studio. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

This week's episode was recorded on RUOk Day, so we took the opportunity to check in on each other and to have a little chat about how this never ending lockdown is going for us. As you may have noticed our topic for today is self-sabotage. After this theme popped up in a few virtual sessions recently, we decided it was worth a whole episode. We look at lots of good ideas and tips on how you can interrupt this pattern of behaviour, as well as delving into what actually is self-sabotage, what does it look like and why on earth we do it?! We hope you find today's episode to be helpful and empowering.In this episode we:● Discuss what self-sabotage is and what it can look like;● Ask why we do self-sabotage and how often do we engage in it;● Emphasise the importance of learning more about yourself;● Chat about using The Four Tendencies as a helpful tool;● Discuss self-sabotage in the context of decluttering;● Highlight the importance of building habits and putting supports in place;● Encourage you to set realistic expectations and be gentler with yourself;And so so so so much more...We hope from this conversation we all learn something and put a smile on your face!Things mentioned in this episode and other helpful links:● Mindtools.com definition● Gretchen Rubin Episode● Micro Declutter Episode● Mental Health Care Episode● RU Ok Day Episode● The 4 Tendencies Quiz● The Four Tendencies Chart● Dylan Alcott audiobook● Head, Heart and Home● Facebook Community GroupSpecial thanks to lashtonz and ms.cnr for your reviews!! We'd love it if you could leave us a review; we love love LOVE hearing from our listeners!Join our community ● Are you looking for decluttering services near you in Sydney or Melbourne, we would love to help you?● Our website The Art of Decluttering● Become a Patron with Patreon – your monthly support makes a huge difference to us being able to producethis podcast. Support can be as little as $1 a month!● Follow us on Instagram● Follow us on

The Queen of Twitter Meg Coffey joins Pablo to chat everything social media including: LinkedIn is scrapping its Stories feature, Facebook to de-emphasise political posts on news feed and Instagram to require all users to enter birthdate.  More info: meg.social  See omnystudio.com/listener for privacy information.

Hate conflict? Feel overwhelmed when something is out of alignment with a friend, colleague, family member or partner? Wish you had a step-by-step guide to dealing with tricky situations with self-love, clarity and confidence? Then this podcast is for you!When you experience challenges with someone you care about, it affects your whole energy field. The self-loving approach is to take some action. Because this can be daunting, I've created a tool kit to help you approach challenging situations with grace.Top Tips: 1. Emphasise that you're speaking up because you care.It's important to begin communication by letting the other person know that you're speaking up because you care about your relationship with them. Make it clear that you want to remove any obstacles to being close so you can understand each other from a place of love.  2. Be open to being wrong.If you frame things by saying that you're open to being wrong or that you may have misinterpreted something, it helps to put the other person at ease by creating an atmosphere of receptiveness instead of defensiveness.3. Avoid extreme languageI recommend avoiding extreme language like “you never do this” or “I never feel” or “you always say/do this”. Instead, try to use phrases like “I'm curious why” or “I'm just wondering if there might be a different way of approaching this” or “I'd love to hear your side of things”.I hope you find this episode useful. If there's a topic you'd like me to cover on PS I Love Me, drop me an email at teamselflove@ginaswire.com and let me know!--If you've taken something meaningful away, why not leave a five-star review, subscribe and share with your friends, family and social media community. Your share might be the thing that changes the course of someone's life! Together, we can raise the self-love vibration for everyone on the planet.If you loved this episode take a screenshot of this podcast and tag me @ginaswire. I'd love to hear your thoughts.And remember, with self-love anything is possible! --Follow me on Instagram: https://www.instagram.com/ginaswire/ Email the PS I Love Me Podcast: teamselflove@ginaswire.comExplore my website: www.ginaswire.comExperience a 12 Step Self-Love Transformation:https://ginaswire.com/12-step-self-love-transformation-main-2021/Sign-up for all the latest news on my first book, released on 30th September! www.ginaswire.com/booknews--The next episode of PS I Love Me will be out next Wednesday. For more self-love content sign up to my newsletter at https://www.ginaswire.com/newsletter

0159 – Where To Put The Word You Want To EmphasiseAs Mervin Block and Joe Durso say[1] , such a construction creates tension and interest. In the English language it's what we do in conversation: “I'm going into town to buy some new red shoes”“because I want to buy some new red shoes, I am going into town” “I'm going in to town because some new red shoes is what I want to buy”. “The proper place in the sentence for the word or group of words that the author desires to make most prominent is usually the end…[and that principle] applies equally to the words of a sentence”."I said to the gym teacher: 'Can you teach me to do the splits?' He said: 'How flexible are you?' I said: 'I can't make Tuesdays.'" I also referred to: “Writing News for TV and Radio”, Bonus Books, 1998==Through these around-5-minute episodes, you can build your confidence and competence with advice on breathing and reading, inflection and projection, the roles played by better scripting and better sitting, mic techniques and voice care tips... with exercises and anecdotes from a career spent in TV and radio studios. If you're wondering about how to start a podcast, or have had one for a while - download every episode!And as themes develop over the weeks (that is, they are not random topics day-by-day), this is a free, course to help you GET A BETTER BROADCAST, PODCAST AND VIDEO VOICE.Look out for more details of the book during 2021.Contacts: https://linktr.ee/Peter_Stewart Peter has been around voice and audio all his working life and has trained hundreds of broadcasters in all styles of radio from pop music stations such as Capital FM and BBC Radio 1 to Heart FM, the classical music station BBC Radio 3 and regional BBC stations. He's trained news presenters on regional TV, the BBC News Channel and on flagship programmes such as the BBC's Panorama. Other trainees have been music presenters, breakfast show hosts, travel news presenters and voice-over artists.He has written a number of books on audio and video presentation and production (“Essential Radio Journalism”, “JournoLists”, two editions of “Essential Radio Skills” and three editions of “Broadcast Journalism”) and has written on voice and presentation skills in the BBC's in-house newspaper “Ariel”.Peter has presented hundreds of radio shows (you may have heard him on BBC Radio 2, BBC Radio 4, Virgin Radio or Kiss, as well as BBC regional radio) with formats as diverse as music-presentation, interview shows, ‘special' programmes for elections and budgets, live outside broadcasts and commentaries and even the occasional sports, gardening and dedication programmes. He has read several thousand news bulletins, and hosted nearly 2,000 podcast episodes, and is a vocal image consultant advising in all aspects of voice and speech training for presenters on radio and TV, podcasts and YouTube, voiceovers and videocalls.The podcast title refers to those who may wish to change their speaking voice in some way. It is not a suggestion that anyone should, or be pressured into needing to. We love accents and dialects, and are well aware that how we speak changes over time. The key is: is your voice successfully communicating your message, so it is being understood (and potentially being acted upon) by your target audience?This podcast is London-based and examples are spoken in the RP (Received Pronunciation) / standard-English / BBC English pronunciation, although invariably applicable to other languages, accents and dialects. Music credits:"Bleeping Demo" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/Link: https://incompetech.filmmusic.io/song/7012-bleeping-demo License: https://filmmusic.io/standard-license "Beauty Flow" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/Link: https://incompetech.filmmusic.io/song/5025-beauty-flow License: https://filmmusic.io/standard-license "Envision" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/Link: https://incompetech.filmmusic.io/song/4706-envision License: https://filmmusic.io/standard-license "Limit 70" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/Link: https://incompetech.filmmusic.io/song/5710-limit-70 License: https://filmmusic.io/standard-license "Rising Tide" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/ Link: https://incompetech.filmmusic.io/song/5027-rising-tide License: https://filmmusic.io/standard-license "Wholesome" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/ Link: https://incompetech.filmmusic.io/song/5050-wholesomeLicense: https://filmmusic.io/standard-license See acast.com/privacy for privacy and opt-out information.

Another week and 1 week closer to our 1 year anniversary of the show. A 'Fool & Horses' reference to start with. Little did we know back then that this damn pandemic would have such an effect on us all! As we approach the week that introduces March and the end of Q1 -- POSITIVE SHOOTS OF SPRING AWAIT... Positive shout out for Captain Tom - what a man and a man of the hour when he was needed - will be laid to rest today and what a legacy of inspiration he leaves behind. Politicians, tabloid press should learn to speak from positions of data driven detail and not from their South Pole regions. Many a poor statement delivered when in a situation of not knowing what we don't know! We also discuss: 737 Max - DOT Inspector General report and recommendations - the need to be aware of same parties validating and verifying - a lesson across all accreditation and certification exercises IAG recognition of Cargo Importance - Lynne Embleton soon to be EI CEO - good luck in the new position Positive results for ATLAS & Chapman Freeborn & all Cargo business units High yields - need a balance to allow sustainability across the sector - do not return to a race to the bottom IATA - Return mission Slots waiver  Norwegian and canx of Airbus Aircraft orders  New testing development - quicker, faster & more in line with process efficiencies -Toronto Airports 'Point of need' tetsing Emphasise commitment from the top to change as we 'Bring Back Better' & 'Bounce Back Better'  Training and support need to be reviewed from a collaborative and cost-effective perspective People will want to focus on LIFE, FUN , TRAVEL,  ENTERTAINMENT and MAKING MEMORIES with FRIENDS & FAMILY "Those that serve need to give their very very best" "Those that are being served need to give respect and encouragement as well as appreciation" As Captain Tom said 'Tomorrow will be a better day'

Annalise Beddard is a Project Management Degree Apprentice at the Nuclear Skills Strategy Group, where she is also a member of the Nuclear Institute’s Young Generation.Annalise lives in Culcheth in Warrington, which is where she grew up and went to high school. It was at high school that she realised her passion for engineering as she loved being hands on and practical.After successfully completing her GCSEs, Annalise went to UTC Warrington where she studied Engineering and after a year decided to specialise in Aeronautical Engineering. Whilst at UTC Warrington, she also joined the board of directors as one of the students.After finishing at UTC Warrington, Annalise briefly went into dentistry for a year but then saw the apprenticeship opportunity open with the NSSG. Within the YGN, she is part of the ‘Exciting the Next Generation’ theme, which is a project within the programme that the NSSG are delivering, to excite the next generation to join the nuclear industry.To find out more visit: https://www.linkedin.com/in/annalise-beddard-8b9820197/

What is Mindset and Why is it Important? What are the different mindsets and what do they mean?For the first time ever I go back to the foundation of mindset! Do you have a growth mindset or a fixed mindset? Listen to learn about how these two overarching mindsets will help or hinder your success!In 2006 Professor Carol Dweck, an American psychologist published Mindest: The New Psychology of Success How We Can Learn to Fulfill Our Potential. (Pick up your copy today!)How can you grow a growth mindset? Here are 15 +1 ways to get started today!Acknowledge and embrace imperfections vs hiding from your weaknesses. You cannot overcome what you’re unwilling to address.View challenges as opportunities. “Fail forward” use stumbles as constructive feedback vs. debilitating criticism and rejection.Stop seeking approval. Train yourself to value learning over approvalValue the process over the end result. Cultivate a sense of purpose. Understand the bigger picture WHY you’re going about things. Celebrate along the way and with others.Emphasise growth over speed. Learning fast isn’t the same as learning well, and learning well sometimes requires allowing time for mistakes.Provide regular opportunities for reflection.Cultivate grit. Your grit defines your perseverance to meet your goals. It is the amount of effort you are willing to put forth to accomplish something and your willingness to keep moving–no matter how difficult things get–when the reward is far away. In order to have a growth mindset, you have to cultivate grit. To develop grit, you must find something that you’re interested in learning and do anything it takes to improve that skill every day. You also have to believe it’s possible to make progress, greatly improve, and succeed–as long as you’re putting in the necessary work.Change your vocabulary- omit four letter words like can’t. Learn from other people’s mistakes.Make a new goal for every goal accomplished.Collaborate with others:) Think realistically.Take ownership over your attitude. Make personal development a priority for yourself.Retrain your brain by noticing 3 positive changes per dayCurious what your mindset it? Take this quizWant to grow you kids mindset? See if Brainology for home is a good fit for your family!

One doesn't go around speaking randomly without understanding.It is this understanding. which lends meaning to what one says.One gets to know which words are the key words to giving meaning and it is these which are emphasised.

Register your interest in Serviced Accommodation Discovery Day here, and a member of our team will get back to you to confirm your place at your preferred date.     In this podcast, Kevin talks about marketing your serviced accommodation effectively. Explaining how to get the most out of online travel agency sites, email marketing, online ads, leafleting and social media. As well as how to list yourself on Google and make the most of the lucrative corporate client market using sites like Silver Door and Situ.   He compares the process(es) of setting your properties up on Booking.com and Airbnb, explaining how they differ. Kevin also shares tips and tricks that can be used to get your listings placed high in the results on these extremely important platforms.   KEY TAKEAWAYS Marketing is essential. Even if your SA is the best in the area, if people don´t know about it, you won´t make any money. Create your marketing campaigns with your short and long-term goals in mind. Emphasise what makes you different and better than the competition. Seek out and make full use of ways to get your properties listed above others on the various platforms. In the podcast, Kevin shares several approaches you can use. Use any performance data that is available to see how you are performing against your competitors. Think carefully before activating automatic smart pricing. Keep track of what is going on in your market pricing wise, so you remain competitive while maximising your profits. Old school marketing methods, such as leafleting, still work when done in the right way, so investigate those too. Direct marketing, using email and other messaging formats can be remarkably effective, especially for corporate clients. There are many ways to use social media to market your business. Kevin shares several of them in the podcast. In some areas, Google Ads can be a cost-effective way to sell space in your properties. Facebook Ads work too and are generally cheaper. Having your own website will help you regardless of which marketing techniques you choose to use.   BEST MOMENTS ‘You can have the best SA in the world but if you don't market your property properly you will not make much money.' ‘SA operators get the majority of their bookings from Booking.com. ‘ ‘Once you find out who would be a good person to contact at a company or organisation you can connect with them on LinkedIn.'   VALUABLE RESOURCES The Serviced Accommodation Property Podcast https://propertysoldier.co.uk/ Rich Dad, Poor Dad by Robert T Kiyosaki Serviced Accommodation Success by Kevin Poneskis   ABOUT THE HOST Your host Kevin Poneskis enjoys public speaking, travelling, exercising, and keeping fit. He also enjoys working with a charity called STOLL which provides accommodation and training for homeless veterans.   Kevin was in the British Army serving 24 years, mostly in a Commando unit, and retired at the rank of Regimental Sergeant Major. He left the Army in 2011 and became a full-time property investor. During most of his Army career, Kevin was investing in property and has been a property investor now for over 27 years.   CONTACT METHOD https://en-gb.facebook.com/propertysoldier/ kevin@propertysoldier.co.uk         See omnystudio.com/listener for privacy information.

An emphasis on informed, enthusiastic and ongoing consent, inclusion, and shifting social norms in relation to gender will be some of the things teachers share with students when teaching sexuality and relationships in schools. Possibly the biggest change in the Ministry of Education's updated guidelines is that they've been split in two, with separate sets for primary and secondary school students. Dr Katie Fitzpatrick is the lead author of the guidelines.

Matt and Brandon discuss VMware’s flex, recap Kubecon and aww at the sight of Zoom’s latest earnings. Plus, we are enlisting all listeners to come help stress test Slack Threads. The Rundown VMware’s app modernization chief: ‘We’ve put to bed the debate about containers versus virtual machines’ (https://siliconangle.com/2020/09/01/vmwares-app-modernization-chief-weve-put-bed-debate-containers-versus-virtual-machines/) Zoom — Fad or new dominant over lord Zoom crushes Q2 analyst expectations amid pandemic (https://www.axios.com/zoom-crushes-q2-analyst-expectations-amid-pandemic-8d2efec7-0aa4-4a8d-9fba-b278709c6a4f.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axioslogin&stream=top) I have never seen such numbers in my life. $ZM. (https://twitter.com/_ram_/status/1300538139971260416?s=21) What happened at Kubecon: KubeCon + CloudNativeCon Europe 2020 Keynote Summary (https://www.infoq.com/news/2020/08/kubecon-cloudnativecon-summary/) BPF Performance Tools (http://www.brendangregg.com/bpf-performance-tools-book.html) Security Valley private equity firm pays Dell $2.1B for RSA security business (https://www.bizjournals.com/sanjose/news/2020/02/19/palo-alto-private-equity-firm-buys-rsa-security.html) Engineer admits he wiped 456 Cisco WebEx VMs from AWS after leaving the biz, derailed 16,000 Teams accounts (https://www.theregister.com/2020/08/26/former_cisco_engineer_aws_webex_teams/) Stolen Fortnite Accounts Sold as Part of $1 Billion Black Market (https://www.bloomberg.com/news/articles/2020-08-27/stolen-fortnite-accounts-sold-as-part-of-1-billion-black-market) Follow up Discord is a thing…Discord looks to grow beyond its gaming roots (https://www.axios.com/newsletters/axios-login-d2587314-f65c-4cf0-b20f-50ab02564d47.html?chunk=1&utm_term=twsocialshare#story1) Apple New Apple TV in the works with 'upgraded' remote, Find My Apple TV remote feature (https://9to5mac.com/2020/08/31/bloomberg-apple-tv-new-remote/) Opinion | Apple's image is angelic, but it's actually the devil (https://www.nbcnews.com/think/opinion/apple-google-or-facebook-fortnite-lawsuit-shows-who-s-been-ncna1238775) Is anyone going to buy TikTok Poll: Google is the best fit to buy TikTok (https://www.axios.com/newsletters/axios-login-7faca673-ebfe-4d17-acd4-de2c17c60823.html?chunk=2&utm_term=emshare#story2) Relevant to your Interests AWS launches its Bottlerocket container operating system into general availability (https://siliconangle.com/2020/08/31/aws-launches-bottlerocket-container-operating-system-general-availability/) Facebook may block news from being shared on its platforms in Australia (https://www.theverge.com/platform/amp/2020/8/31/21409644/facebook-block-news-australia-legislation-google-publishers) Tencent's Dreams, Part II: Investing In The Metaverse (https://seekingalpha.com/article/4371548-tencents-dreams-part-ii-investing-in-metaverse?utm_medium=email&utm_source=seeking_alpha&mail_subject=must-read-tencent-s-dreams-part-ii-investing-in-the-metaverse&utm_campaign=nl-must-read&utm_content=link-1) Dell enjoys solid earnings beat thanks to remote-work demand surge (https://siliconangle.com/2020/08/27/dell-enjoys-solid-earnings-beat-thanks-remote-work-demand-surge/) Nonsense The Resilience of Costco (https://issuu.com/slowappreciation/docs/costco_deck) Heyyyyyyyyyyyy.com | email with nuance (https://heyyyyyyyyyyyy.com/) Airline pilots reported seeing 'a guy in a jetpack' flying 3,000 feet over Los Angeles (https://www.nbcnews.com/news/us-news/airline-pilots-reported-seeing-guy-jetpack-flying-3-000-feet-n1239027?cid=sm_npd_nn_tw_ma) Joseph Ducreux’s Self-Portraits (ca. 1790) (https://publicdomainreview.org/collection/joseph-ducreux-self-portraits) Sponsor strongDM strongDM — Manage and audit remote access to infrastructure. Start your free 14-day trial today at: strongdm.com/SDT (http://strongdm.com/SDT) Listener Feedback Sent stickers to Johan in Sweden. Sent to stickers to Sacha in Belgium Conferences Devops World 2020 by CloudBees | The Future of DevOps & Jenkins (https://www.cloudbees.com/devops-world). September 22-24, 2020 EnvoyCon 2020 (https://events.linuxfoundation.org/envoycon/) October 15, 2020 KubeCon + CloudNativeCon November 17 – 20 (https://events.linuxfoundation.org/kubecon-cloudnativecon-north-america/) SDT news & hype Join us in Slack (http://www.softwaredefinedtalk.com/slack). Send your postal address to stickers@softwaredefinedtalk.com (mailto:stickers@softwaredefinedtalk.com) and we will send you free laptop stickers! Follow us on Twitch (https://www.twitch.tv/sdtpodcast), Twitter (https://twitter.com/softwaredeftalk), Instagram (https://www.instagram.com/softwaredefinedtalk/) and LinkedIn (https://www.linkedin.com/company/software-defined-talk/). Brandon built the Quick Concall iPhone App (https://itunes.apple.com/us/app/quick-concall/id1399948033?mt=8) and he wants you to buy it for $0.99. Use the code SDT to get $20 off Coté’s book, (https://leanpub.com/digitalwtf/c/sdt) Digital WTF (https://leanpub.com/digitalwtf/c/sdt), so $5 total. Listen to Brandon’s Interview Alexandra Martinez on MuleSoft and API Design (https://www.softwaredefinedtalk.com/254) Recommendations Matt Ray: FTL: Faster Than Light (https://subsetgames.com/ftl.html) Brandon: The Vow on HBO (https://www.hbo.com/the-vow) Photo Credit (https://unsplash.com/photos/qkQwDvRqQY8) Photo Credit (https://twitter.com/_ram_/status/1300538139971260416/photo/1)

I'm done talking to a certain type of person about race (02:20). Rape culture and sexual assault (07:00) is Gliz being bullied (16:45)Margs Vs Giggs, rapping ability Vs Artistry (22:20). Colourism (33:20).

New Zealanders looking for jobs are being advised to prepare wisely for the application process.Many Kiwis have lost their jobs in the midst of the Covid-19 pandemic, and the unemployment rate expected to peak at 9.8 percent in September.Sprout Recruitment's Vanesha Din told Kate Hawkesby employers want to see people who stand out and make an effort in their application, and those who have transferable skills."Organisations have to really rely what kind of core competencies people can bring into that role, and what can they train in."Din says people need to stay positive, be proactive and patient.She says it's daunting entering a new industry, but people need to be confident in their abilities."Just remember those transferable skills, things like problem-solving, communication, analytics. These are probably all things people have done in quite different roles."

What we Should Emphasise as the Church in this Time of Crisis - Thabiso Motsepe

Banish Personal Negativity   The boss is the fountain of positivity for the team, like a fountain of youth of lore and legend.  We have to stand tall, no matter what is going on, because people rely on us to lead.   That means reassuring them that the company will be okay or the section will be okay and that we will all get through this current difficulty.  When things look grim, who are the people first out the door?  The low or average performer? No, it is always the best people who jump ship, because they always have options.  The first sign of top performer overboard has everyone else worrying about what did that person know that they don't?  The feeling of insecurity triggers people searching for exits, before it is too late. The boss is the bulwark standing firm against the tide of panic and confusion. What happens however when the boss becomes negative?   We all know what we are supposed to do, what type of role model we should be. But we have human frailties.  We are not robots, devoid of feelings, who can toil around the clock, with perfect consistency. We have our personal health, financial and family issues bubbling along at home, as we belt the crocodiles with our oars from our work canoe.  Once we go dark and negative, we can spiral into depression.  Even such a famous and successful person as British Prime Minister Winston Churchill struggled with what he called the “black dog” of depression.   If we do feel negative and worried, how do we lift ourselves out of the bog, out of the morass sucking us down?  Here are two ideas to form a positive energy force to counteract the oily, rising, roiling, black tide tsunami about to come down upon our heads.   We often use the Value Tower exercise with sales teams to reacquaint them with the strength and value of their offering for buyers.  You can do it individually both for yourself and your business.  The methodology is the same.  For fifteen minutes in serene silence, write down on post it notes, all the value you personally bring to the work.  Write one idea per note.  Once you have done that, place the notes on a white board and start arranging them into columns of like ideas.  Give each column a name.  Have a look at what you have come up with.    Repeat this process for another fifteen minutes. The second time the ideas won't come as quickly, but don't be alarmed, because they will come, as we are now accessing our deeper levels thought process.  Again, take the post it notes and now place them into the appropriate column or create new columns.  You may think you are done, but now we go a third time.  This time we spend just ten minutes going through the same brainstorming method.  Ideas will be fewer but probably a lot deeper this last time.  Attach them to their column.   Having gotten all the ideas out, now start making some judgments about the priorities of ideas in each column.  Start moving notes around, until you can get a hierarchy of value in each column, with the best at the top.  Do this from the point of view of an outside observer, who was making an objective calculation of the value that you bring to the team and the work.  Finally, arrange the top group of items from each column into a single priority list, mimicking a tower and running from top to bottom.   Having done all of that for yourself, do it again for the business.  This time you elevate the scope from you individually to the whole firm point of view. Look at what value the firm provides for the buyers.  Go through the three rounds as before.  When making judgments about priority value provided, arrange the items judged from the point of view of the buyer. Look at it this way, rather than what your company may think is more important.  You will wind up with two magnificent lists of value that you personally bring to the table and where your company is strongly regarded in the market.   Emphasise the company's strengths in your briefings to the team.  Make a point of dwelling on the positives with them.  Reinforce their belief in the righteousness of what you are all doing.  Hammer hard the WHY of what you are all doing.  Re-explain the Vision, the Mission, the Values of the organization. Talk in terms of specifics from your list rather than vague generalities.   This lends more credence to the points you are expressing. Keep repeating this at regular intervals, because people need to hear it constantly for it to register with them.   Also, take your own personal list of your value and re-read it everyday.  Make the time for it, because this is your engine we are talking about and these points are the fuel.  Fill your mind with the positive to counter all the negativity flying around inside your head, the firm and in the market.    Stop watching the daily news cycle, don't read newspapers or allow any negativity into your brain. Spend the saved time reading things which will help your work on leadership, persuasion skills, sales techniques, etc.  Don't spend any more time than necessary around negative people.  Look for the positive people and hang out with them. If you do this, you will right the ship. You will become the beacon of light and hope on the hill.  You are their leader, so lead!

What does it mean to have a growth mindset? You must believe that you most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. Having this view creates a love of learning and a resilience that is essential for great accomplishment. Below are 10 strategies to develop a growth mindset. 1. Acknowledge and embrace imperfections. Hiding from your weaknesses means you’ll never overcome them. 2. View challenges as opportunities. Having a growth mindset means relishing opportunities for self-improvement. Learn more about how to fail well. 3. Try different learning tactics. There’s no one-size-fits-all model for learning. What works for one person may not work for you. Learn about learning strategies. 4. Follow the research on brain plasticity. The brain isn’t fixed; the mind shouldn’t be either. 5. Replace the word “failing” with the word “learning.” When you make a mistake or fall short of a goal, you haven’t failed; you’ve learned. 6. Stop seeking approval. When you prioritize approval over learning, you sacrifice your own potential for growth. 7. Value the process over the end result. Intelligent people enjoy the learning process, and don’t mind when it continues beyond an expected time frame. 8. Cultivate a sense of purpose. Research also shows that students with a growth mindset had a greater sense of purpose. Keep the big picture in mind. 9. Celebrate growth with others. If you truly appreciate growth, you’ll want to share your progress with others. 10. Emphasise growth over speed. Learning fast isn’t the same as learning well, and learning well sometimes requires allowing time for mistakes. Having a growth mindset (the belief that you are in control of your own ability, and can learn and improve) is the key to success. Yes, hard work, effort, and persistence are all important, but not as important as having that underlying belief that you are in control of your own destiny.

Welcome to another episode of The Tutor Podcast. In today’s episode, your host Neil Cowmeadow discusses Talent, is it a myth or is it a method. Consider how harnessing the idea of talent can help you to grow your tutoring business and increase your student base. It doesn’t matter if you believe in talent or not, you can use it to your advantage. If the natural talent is there, acknowledge it and amplify it. But if it isn’t, erode the myth, minimise it and destroy it. As tutors, you can use the concept, to better direct, better encourage and better teach. Learn how to start, grow and love your Tutor Business. Talent is considered to be a natural gift, the idea that talented people are more gifted than others. But consider this; Everyone comes into this world on a blank slate, we’re all the same and everyone who is excellent at something was once, never even doing it. It’s the missing of the process that makes talent look like magic. KEY TAKEAWAYS We’re all born helpless, but something happens between birth and excellence, It’s curiosity, fascination, engagement, exploration, encouragement and direction. Talent is just a place marker word for socialisation, fascination, ongoing play and improvement. There’s time spent doing the thing, that’s what really counts. Student One (Believes in natural talent) Emphasise the talent myth, remind them of the background factors, but state that talent alone is not enough. It needs care and nurturing, it needs focus. Remind them of stories of wasted talent and acknowledge their view of the work and attempt to amplify it. Student Two (Disbelief in natural talent) Acknowledge that they have no natural talent and remind them that in the absence of talent they can go along way with hard work and a good teacher. Consider implementing a system to help them learn and remind them that everyone is capable, everyone started somewhere. You will minimise the talent myth incrementally. BEST MOMENTS “If natural talent is more than what most people get, it’s an anomaly” “Talent is shorthand in a way with constant learning, it’s not magic, it’s consistent” “Every master was once a disaster” “Every winner was once a beginner” “Every hero was once a zero” VALUABLE RESOURCES Neil Cowmeadow - Weird Things Guitarists Do www.Neilcowmeadow.com ABOUT THE HOST Neil Cowmeadow is a maverick peripatetic guitar teacher from Telford with over 19 years experience in the business of helping people. Learn how to start, grow and love your business with Neil’s invaluable advice and tips without the buzzwords and BS!

Nat Feehan, Kate Temby, Rik Brown & Colin Beattie Conversation enables us to: Confirm what Imposter Syndrome is, its existence and its impact. Appreciate the massive difference it makes when you discover you are not alone. Emphasise the need for peer support. The role organisations can play to support new leaders. Explore a concept we have labelled the Vulnerability Threshold. (This episode also has my favourite name so far... you need to listen to discover its origin and meaning) Check out leadershipoffools.com for this episode's MENTORING HIITs

17 Website Design Mistakes That’ll Ruin Your Conversion Rates There are some web design mistakes that may or may not have impact on a website’s success, but there are others that act as conversion killers. They spell death knell for web traffic and make sure your website and its prospects go downhill unless something is done to get rid of these mistakes.  Many people think that conversion rate optimisation is mostly depended on content. The above statement might be true but at the same time you cannot afford to overlook the significance of design as the wrong web design elements can hold your site back from accomplishing great success. You have less than a second to persuade a visitor to stay on your page. In online businesses, creating trust is much harder than in real life as people can’t see your face. All that they can judge you by in that first second how well your website design is. So, there is no doubt about that the design of your website has a huge impact in your conversion rate. There are many website design mistakes that can hurt your conversion rates. In this episode I will walk you through some of the most common mistakes people make while designing their website. Website Design Mistake #1: An Obsolete Website Design If your website is designed five years back, then it’s the time to upgrade the web design with the new design elements. There is always some emerging technology that allows the designers to upgrade the design. For example, you have thousands of visitors and if you are unable to keep them on your page then it’s all for nothing. Trust me, nobody likes a page that seems like has not been updated in five years. Believe it or not, there are so many old websites still live but they are no longer in operation. When your visitors come to an old looking websites, most of them will click away as quickly as possible and moving on to your competitors. Therefore, having a modern website is essential to keep your website conversion alive. You have used a cheap, template website that looks dodgy. failing to instill trust in the consumer or a potential lead is a real concern if your website is sending out the wrong message. Make sure your website has the following attributes that will instill more trust, loyalty and therefore sales.  above all make sure the website looks attractive. Nothing worse than going to an ugly website. You know the ones I am talking about. hard to use, terrible graphics, incredibly slow, totally outdated. Need I go on? Include client testimonial for proof that you are a worthwhile agency. Any associations or organisations you belong to that add credibility should be added to the site. You have to have a physical address and phone number. Nothing looks more suspect than having no direct numbers and only a PO Box. Make sure your branding is consistent. Keep colours the same site wide. Too many different colours will just dilute your brand. Also, avoid the use of too many stock images. Yes they are easy to get BUT people are so so over them. Website Design Mistake #2: No Prominent Call to Action Button Your website definitely has a goal. Whether you want your visitors to sign-up for a mailing list, make a purchase, request a quote, or simply call you, there has to be an objective and you have to make it clear to your visitors what your goal is. In many cases, low conversion rates are a direct outcome of a call to action getting lost in the web design. You need to ensure that your call to action button stands out on the page and makes it easy for the visitors to take the desired action. Website Design Mistake #3: Slow Loading Time Slow page load time kills your website conversions. Nobody wants to wait for a page on a website to load Web users expect a site to load in 2 seconds or less, and they tend to abandon a site that isn’t loaded within 3 seconds. A delay of even one second can reduce your conversions considerably. There are many reasons that contribute to a slow loading time. Among them few common reasons are outlined below- Excessive use of Flash Images are too big Broken Links Too many plugins in use Bad Coding You website loading speed should be as fast as Ferrari. Here are some tips to reduce your page load time- Optimise your images Minimise HTTP requests Utilise server side caching Limit 301 redirects You have decided to go the cheap with your hosting company. What may seem like a great idea now is going to end up being a real pain in the ass. Nothing is worse than your web hosting either continuously going down or being ridiculously slow. Either way it’s a real conversion killer. Spend the money on decent local hosting companies and you will have better site speeds and less downtimes. A slow website WILL AFFECT your Google rankings. Website Design Mistake #4: Overuse of Colours Colour can make or break your website conversion rates. Using too many colours can confuse your visitors. Understanding the colour phycology is essential to choose the right colour for your website. Take a look at some of the colours below and the associated feelings they typically convey: Light Blue: cool, youthful, masculine Dark Blue: trustworthy, stable, mature, calming White: pure, honest, clean Green: comforting, growth, organic, positive go, Pink: youthful, warm, feminine Gray: integrity, neutral, cool, mature Purple: youthful, royal, contemporary, Yellow: emotional, caution, positive Red: excitement, hot, danger, stop, negative, Orange: organic, emotional, positive Black: heavy, serious, death Brown: organic, unpretentious, wholesome Gold: stable, elegant, conservative Remember, colours play a crucial rule in web design. They help to highlight buttons, links and even enhance the visitors overall web experience. Some of the golden rules are outlined below when selecting your website colours: Keep the associated feelings for each color in mind Limit your palette to about 2 to 3 colors only. When in doubt, choose ONE color and then try different shade variations. Website Design Mistake #5: Using Cheesy Stock Images It’s no wonder that images are a fundamental part of website designs and modern readers are obsessed with visual media. You’ve probably heard it many times that they’re worth a thousand words and visual content drives more engagement. Yes you heard it right if the images are relevant, meaningful, high quality and authentic. Using the stock images undermine your credibility. Avoid using the cheesy stock photos as they can send the wrong message to your audience. Every image you use in your website need to have a purpose like pushing the visitors toward the conversion goal. Make sure you only use the meaningful, high quality, and relevant images where possible in your website. Website Design Mistake #6: Poor Navigation It doesn’t matter what you are selling and how much content, images, and video you have. You website navigation play an important role to convert the visitors into customers. Navigation is the only way to reach your products or services after the visitors arriving on your website. If you appropriately executed the right navigation tactics, your visitors should smoothly find the way towards the action you want them to take such as to subscribe or to buy. If your website navigation is confusing, your audience will rapidly take the exit route and probably never come back to your website again. Therefore, your navigation should be easy for the visitors to find what they are looking for. Keep your visitors to the right track by providing noticeable call to action, ensuring links are easily visible and lead to the right pages, and keeping enough breathing space. Website Design Mistake #7: Website Not Being Responsive Human behavior has changed dramatically since the mobile devices entered our lives. People use their smartphones or tablets on the go, in their beds, even in the bathrooms. “The number of people using mobile devices has now well outstripped people on desktop computers, therefore you cannot afford to ignore the responsiveness if you don’t want to lose the potential customers. So, if your website is not responsive on all devices, then you will not be able will not be able to target the tab and mobile users. Responsive design is a must, not a nice “to have” anymore. Website Design Mistake #8: Cluttered Design Too much complexity or clutter makes it tough for the visitors to absorb your marketing message. Excessive use of colours, images and styling makes your website cluttered. This is why it is important to deliver only the most important or necessary information above the fold basically, anything essential for making a decision or taking action, without any clutter. As a rule of thumb, don’t give everything at once to your visitors. Instead, encourage them to browse on your site to learn more about you before trying to sell to them right away. This will not only help them get to know your brand but also they will be more likely to convert as they already spent so much time on your site. Your design is just confusing. This is a real problem as the consumer is going to make up their mind whether they are going to buy from you within a few seconds. Don’t add to their indecision by making your site complicated. Keep your core unique selling point as simple as possible and make sure the user gets this message when they first land on your home page. Like a retail shop if the passing consumer does not like what they see they will buy elsewhere. Simple as that. There is an issue with this. Choosing the right website design agency that knows how to design, based on your market is not so easy. Make sure you view their online portfolio of website work and see if its the right fit.  Website Design Mistake #9: Using Too Many Plugins Plugins helps a website to introduce new features or add new design to the website. Web designers can get so many free plugins from the internet to use in website. But, using too many plugins can increase your site loading time. We’ve  already have talked the impact of slow loading. Too many plugins won’t benefit you either. Certainly, if the plugins are really required to make your site functional then only use them. Sometimes people try to use different things just because they can into their website not because they really need to. Make sure you don’t use any extraneous stuff unless you must need it to keep your page loading times fast. Website Design Mistake #10: Choice Overload Choice overload leads to choice paralysis. If your visitors can’t make the decision, they won’t take your desired action. There are many side-effects that you will experience when your visitors face the dreaded experience of choice overload. Some of the common effects are given below- Customers buy less Customers put less thought into choice Less satisfaction People who are given limited in options will be more to buy than those having too much choice. Therefore, reduce the number of choices your visitors encounter and remove the irrelevant or unnecessary links, ads if you want your visitors to take your desired action. Website Design Mistake #11: Adding Too Many Banners An over aggressive web design with large images and lots of banners makes the website appear as one big advertisement platform, which is a major turnoff for visitors and a clear obstacle for acquiring a high conversion rate. Even though banners are great revenue generator, they could be performing negatively when it comes to conversion. A simple redesign could accomplish the best conversion rates. Here are the few things you can apply to get over with this issue. Limiting the number of banners on a page Reducing the prominence and size of the banners Highlighting relevant content and images Website Design Mistake #12: Unreadable Copy As much as images and videos control the modern content, copy or text still play a huge role in persuading visitors to make a purchase. I have seen so many websites have oddly-shaped fonts and large text blocks that are hard to read. While we are all a fan of customised and beautiful fonts, too much of a good thing is also bad. Here’s how you fix it: Choosing legible font styles. Emphasise important information with bold Write shorter sentences Align text to left, not centre Your website content is far too long. Rambling pages of copy are just going to bore the pants off the reader. In the same way you feel when a person goes on and on about a topic.  You may like them a hell of a lot, but after a while you just switch off. So be on topic with your copy BUT never write just for the sake of it. Snappy, sales on topic copy is what works best for time poor consumers. You write your own copy. Nothing is worse than reading content that has been  put together unprofessionally. Yes you might have been great at English in school but writing effective web copy for your consumer base is an entirely different matter. Make sure that you speak to your web developer about getting a copywriter to at least write the content for your main landing pages. Those pages that you want visitors to land on and buy from. Better web copy means higher conversion rates and guess what….more money for you. Website Design Mistake #13: Not Having a Search Box Websites that fail to include the search box are losing some potential customers those who are looking for specific information or items. They don’t want to use your carefully executed navigational links anymore because we are all busy and don’t have time to search manually. Trust me, your visitors aren’t even a little bit patient. Eventually, they will leave the page. Therefore, enable the search box option in your website to find the targeted items or information in no time. It works better if you have a large inventory. Website Design Mistake # 14: You have not optimised their website for the search engines. This is a real killer and one that many companies and businesses fail to do. They are either to lazy, do not know about it or end up getting mixed up with a really bad SEO company. This is a huge area and one that all businesses should be very concerned about. After all why even bother getting your website all nicely designed with pretty pictures and great copy if it wont appeal to new customers. Why? Because when they type in your product or service offering guess what happens? They find your competitors and not you. A real tragedy. Before you do anything in this SEO space make sure your speak with me and I will guide you through this complicated process. Website Design Mistake # 15: You are not collecting the names and email address of people who have been to your website and used that to market to them. Offer incentives for them to sign up and leave their details. You will find that your database will grow quickly and this is a great marketing opportunity NOT TO BE MISSED. Make sure you do follow through with your emailing campaigns. Website Design Mistake # 16: Where is your sales funnel? Where do consumers go to buy? Many websites look great but lack one thing. The buying process. How to they pick and buy from you without getting lost on the website? How do they make an inquiry and how do they know your received it when they sent it? All these questions ned to be addressed so that once their is a customer on your site they find it super easy to make a purchase. A great looking website that is not making you money is a waste of time. Here are a few tips that will improve your sales process: Make sure there are not too many fields to complete on your order forms. Give them the opportunity of money back or free trials of the product – this will improve the trust factor by miles. Again, as above add testimonials – if you can get video ones even better! Website Design Mistake #17 Important Information Below the Page Fold The page fold is the single most important aspect of the page layout that every designer must take into consideration while designing a website. Visitors decide whether a website is worth their time or not in as little as a few seconds. This means you have very little time to make an impression on your visitors, and this is where the importance of the page fold enters the picture. The golden rule of page fold is simple – all important information must be above the fold. If your important call-to-action buttons or website messages are below the fold, the chances that your visitors will come across the information they are looking for are slim; very few of them will scroll down to check out the information below the fold the very first time they are visiting your site. If this happens, say goodbye to any chance of achieving an acceptable conversion ratio. Bonus Tip: Click on everything... Rookie mistake Bottom Line If your website more than a few of the above 17 website design mistakes, perhaps it’s time to consider a new design. Use this podcast and show notes with links to my blogpost on this subject as a checklist of website design mistakes to fix now and avoid in future. Keep in mind that even the simplest mistakes can ruin your conversions right off the bat. Avoid these 17 mistakes, and you will be on course for creating a website that attracts plenty of traffic and exhibits a good conversion ratio. Did I leave anything out? Tell me what you think about these tips. If you have any more comments to share, feel free to share away in the comments section. Okay so that’s it folks, thanks for tuning in. I will be back next week with a new episode all designed to help your build your online business. That’s it. Have a great week and I’ll be back with you again soon.  Remember to subscribe to this podcast and check out the [FREE] AdWords Video Training Series. Get Instant Access Here >> 7 Absolutely Killer Tips For Google AdWords & Why They Crush The Competition     How to Build an Email List FAST - 7 Simple Methods You Can Use for FREE Download The eBook Now:   Download here >>     Phil Adair Hot Clicks Pay-Per-Click Online Marketing Suite 12, 5th Floor, Dymocks Building 428 George Street, Sydney 2000, NSW, Australia   W: hotclicks.com.au I’m a huge fan of connecting on social media. If you’re on these social networks, then let’s follow each other:  Twitter  Google+  Facebook YouTube

In this episode, Steven Mario Cavallo discusses many aspects of how to grow your sales, how to do business development effectively and efficiently; and also brings you information about cultivating business using the LinkedIn platform – the world’s biggest professional network. Today we focus on the system that drives sales revenue, as this is usually the focus of most businesses’ efforts. Note however, that an increase in sales does not necessarily result in increases in profits, as large volumes often require low margins. Certain market conditions must already exist in order to make a meaningful number of sales: Market must be of a viable size and have buyers with the economic means to purchase Buyers in that market must have a need they want to fulfil with your product or service Buyers must be made aware that your type of product or service exists and how it benefits them Certain conditions must be met by the firm in order to make a meaningful number of sales: Your business must have a reliable supply of the product, or the capacity to produce the service you sell You must have adequate distribution (either physical or virtual) through which to sell (either owned by you or supplied to the market via distributors) Most importantly, your product or service must fit the actual need the market has (i.e. it must effectively solve the problem, or cater to the needs of the buyers in that market). CRITICAL: The buyer must perceive that your good or service provides them with more value than the monetary value they’ve forgone. In this way, a small component or ingredient that saves a business a million dollars a year (or makes them an extra million dollars a year) is WORTH a lot of money to the buyer, even if it costs a few cents to make. (e.g. infrared heater for commercial painting industry). If your buyers perceive the value they get is less than the dollar price of your offering, then either your price is too high or you need to develop your product further (or create a new one that more directly fills their needs). Best practise is to conduct research that gives you a detailed understanding of what buyers actually want, and then go make it to that exact spec. That way, you have an offering that ‘ticks all their boxes’ and appears custom-made for them. LEAD GENERATION From a microeconomics perspective, you must know the meaningful market segments of your buyers Consumer Businesses Government Geographic Demographic (age, income, education) Size Cultural Industry classification (ANZSIC in Australia, NACE in Europe, UKSIC in Britain, NAICS in North America) Understanding the problems from the perspective of each of your segments. Whether you sell to consumers or business, always be certain on how your product or service takes their specific pain away. Remember, each segment has different pains/needs/wants so alter what you tell each so they only hear what is relevant to them. Choose appropriate promotional channels and methods Advertising Trade magazines (companies that supply to specific trades) Television and radio (broad based appeal, FMCG, lowest cost per impression) Newspapers (ability to include more detail in an ad, cut-out coupons) Online (interactive, control costs, able to target niche interests via Facebook ads) Promotion via independent distributors or satellite branches (push initiatives such as holidays for highest performing vendor) Networking events (represent your company where influencers are, promote to industry groups) You must have a soundly designed referral system that generates new customers automatically. There are certain attributes of such a system that are critical, so ensure you engage a firm that understands those principals. If set up correctly, it can be extremely powerful in growing your business as is evidenced in the referral programmes we have set up for clients. Public relations, publicity, events etc. (if your business has notoriety, new invention, provide commentary to current events of controversy) Include an appropriate call to action Toll free number Visit a store or distributor Book a free consult Go to the website Click to initiate chat session Click to buy now (online) In app purchase SALES MANAGEMENT Sales force in the organisational structure Best integrated as part of the marketing function Sales Manager, Advertising Manager, PR Manager, Market Research Manager, Customer Service Manager all report to the Director of Marketing This ensures coherence and that all outward efforts are unified (e.g. nothing worse than a sales rep that is not aware of a current special when quizzed by a customer) Ensures as customer feedback comes back to organisation, it is properly assimilated into product development Most importantly, it gives the organisation a market orientation (i.e. everything is aligned with the needs of the market) Sales territories Ensure the basis by which you assign territories is based on the characteristics of the PEOPLE that comprise the market, i.e. the nature of the buyers. This may not have any correspondence to commonly accepted geographical regions, particularly within a single city. Territorial design is at optimum when all districts equal in both sales potential and the sales reps’ workload. When sales potentials are equal, then it is easier to compare the sales performance of individual reps and it also improves the morale of your sales force. As population density shifts over time, you must adjust the territories to match or those you rely on to create your revenue will have disputes amongst themselves. Overlay all targets from the different segments onto a geographical area to fully understand the total sales potential of that area. Sales reps are very expensive so aim to minimise travel time wherever possible, and train each rep to be able to properly service different types of customers in the one area to avoid duplication of sales routes by multiple reps. This could drastically increase the number of sales per hour. Use computer aided tools that help solve the travelling salesman problem when in drawing the most efficient sales routes. Build incentives and rewards to encourage high sales performance in your staff and avoid disinterest. Ensure you have the proper amount of sales supervision Enough to provide training and assistance Adequate enforcement that company policies are followed Monitoring of performance Provides relationship, encouragement, assurance and recognition for your people out on the road alone, facing rejection after rejection. Formal motivational drivers e.g. team goals, personal goals, enjoyable work culture, job security, belonging to a strong social structure (look forward to coming back to the workplace at the endo fo the day to see their work mates), respect, involvement in regular staff meeting to contribute and feel ‘ownership’ of the work at hand. Improves morale and leads to greater sales performance SALES PROCESS Let’s visit some of the most crucial elements in personal selling as it pertains both the B2C and B2B. I will touch on areas you cannot afford to be weak in as mistakes here result will prevent any chance for sales growth, no matter how fabulous your product or service is. Readiness of your sales staff Are they adequately trained? Knowledge of each customer segment and its specific needs Up to date with all current specials and has copies of all advertisements Guidance of most appropriate offering matches each type of customer Product knowledge Organisational strengths and competitive advantages/disadvantages Sales technique FAQ (overcoming common objections, returns policy, pricing authority) Indoctrination and belief Sales aids Scripts Brochures Financial simulations that prove the financial viability for customers to buy Demonstration stock Video Provide your sales staff and support team with good CRM and tracking systems so they are informed of the customer details, purchase history, delivery status, financial status and case notes of previous interactions with your organisation. Even the high-end versions of off-the-shelf software such as QuickBooks Pro or Reckon Premier or Xero can do this reasonably well, if the creation of your own custom database is not feasible. Consultative Selling Approach  Is indicative of a relationship-based approach to selling Salesperson focuses on the needs of the buyer (not on their own needs) The client has an issue or problem, which is discussed and understood by the salesperson The client is treated as an equal in this consultative process The salesperson then solves the client’s problem as comprehensively as possible by suggesting the products or services that suit the needs of the client (only suggest things that are relevant) If the buyer understands the seller can remove their pain and the proposed product or service is perceived as more valuable than the asking price…only then can their be a sale. The salesman that talks too much and doesn’t actively listen to the customer cannot transfer to that customer a full appreciation of the incredible work done for them, by everyone in your business. The full value of your work can only be understood when the entire picture is revealed. No professional filmmaker would ever allow an incompetent projectionist to obscure two thirds of a cinematic masterpiece from the audience’s view. Group presentations Common when selling to businesses Presentations are often made to a panel of professional buyers, each of whom represent a different functional department within the organisation: e.g. operations, marketing, finance, engineering Ensure the presentation covers the needs (i.e. solves the problems/ticks to boxes) that are unique to each of these departments (i.e. has a specific part for each of the panel members) Make sure every person fully understands how you can solve their problem or satisfy their need Much more effective to answer questions throughout the presentation, rather than withholding them until the end Include quantitative and qualitative proof that will help the panel (or individual) arrive at a positive purchase decision (e.g. calculations using their real numbers to give reliable estimates of savings; or photographs and video or before/after results; and wherever possible, live demonstrations that involve the audience such as torture tests). If you sell to resellers, clearly communicate how your product or service is commercially advantageous to them: The resale-ability of your product and how easy it is for them to sell Opportunity for greater sales volumes, more gross profit on resale and is cheaper for them to acquire, has lower transport costs, can be delivered more quickly, proximity means they need to warehouse as much etc. Emphasise that you provide superb training support, marketing support, easy ordering, easy returns for returned items, favourable credit terms and another other benefits. Responding to objections and problems Common types of objections Related to the customer’s situation or attitude (e.g. loyalty to a current supplier) Related to your product or service (e.g. price, missing features) Related to your company or the salesperson (e.g. company reputation, rep is too young) Receiving objections Anticipate and prepare (be ready for the common concerns) Your sales staff must never avoid objections Analyse their background and cause (to understand them) Prepare sheets for your sales force detailing common objections in each segment, with the appropriate responses Be positive and confident, but never cocky. Your salespeople’s goal is to provide genuine help, not win an argument Your staff should deal with each objection as when it is raised or the buyer will not hear any more of what the salesperson says because their mind will be stuck on the unresolved issue and so block any chance of a sale Objections to Price (3: you’re too expensive, it’s outside my budget, it’s not worth the money) Price and value It is your sales team’s responsibility to ensure the buyer has a full opportunity to examine value rather than the initial price. Very few buyers can buy solely on price (this is possibly only with commodities) Make this your sale team’s mantra: “Value of the total benefit of owning a product/service compared to the total cost of owning it” The total cost of ownership includes the initial price, plus the cost in money, time & inconvenience of operation, service maintenance or repairs, over its useful life. The total benefit of ownership includes both tangible benefits (works correctly, is reliable, durable etc.) and intangible benefits (reputation, vendor support, services, prestige, peace of mind, improved self-image etc.). Ensure your sales force has the ability to properly demonstrate the lifecycle costing comparisons using real-life figures over different time periods that provide the total cost of ownership is less with your product, despite the higher initial price. It is essential you provide them the tools to do this easily and accurately (e.g. a spread sheet or online calculator). I have done this very successfully a number of times where I sold large-ticket equipment to businesses that were hundred of thousands of dollars more expensive than a competitor’s offering. In every case, the product was genuinely better for their operations and I was able to provide them unequivocal mathematic evidence of this, using their actual input variables and to project the resultant savings they would enjoy over the next months and years. What initially looked to them like an overpriced offer ended up becoming a purchase they simply could not do without. Every sale I presided over went through. Building relationships with key customers Your sales staff should be investing in customers at a genuine level and show interest in the personal lives of the buyers they come to know (e.g. remembering birthday, enquiring about kids’ progress etc.) Good account management Integration of sales into the marketing function (keeps sales staff more up to date with market trends, gives buyers a greater sense that your organisation is a market leader) Develop a documented account management plan that includes all customers (don’t allow a haphazard approach to customer care as it will alienate customers and cause sales atrophy) Reduce entry friction wherever possible and build maximum exit barriers for customer growth and retention.       00000084 0000009A 000082E2 000082F3 0028B397 0028B397 00007E63 00007EC0 0028B292 0028B1DB

Ethiopians jailed in Malawi emphasise Gigaba's hypocrisy by Alec Hogg

In this positivity podcast, I'm talking ‘optimism' – not so much the glass is half full kind of optimism – although that's important. Rather, I'm talking about looking for good things to come. And I'll share some strategies to help you – and your children, your staff, or your students – to be more optimistic. For my Ask Dr Justin segment I'm answering a question from a mum who is thinking about leaving her partner, and wants to know if the kids will be ok. It's a tough one, but I've got some ideas that should be helpful. Plus some announcements, and optimistic inspiration to finish off the podcast. Show notes Optimism is an antidote to depression, and it builds resilience. It gives us something to look forward to. Here are five strategies to develop and optimise optimism that I expand on in the podcast: * Emphasise “yet” * Focus on what you can control * Focus on the end, rather than now * Learn about mindsets, and our capacity for change * Avoid the superficial And the special bonus – talk with people about what they're looking forward to! Especially the kidsSee omnystudio.com/listener for privacy information.

In this positivity podcast, I’m talking ‘optimism’ – not so much the glass is half full kind of optimism – although that’s important. Rather, I’m talking about looking for good things to come. And I’ll share some strategies to help you – and your children, your staff, or your students – to be more optimistic. For my Ask Dr Justin segment I’m answering a question from a mum who is thinking about leaving her partner, and wants to know if the kids will be ok. It’s a tough one, but I’ve got some ideas that should be helpful. Plus some announcements, and optimistic inspiration to finish off the podcast. Show notes Optimism is an antidote to depression, and it builds resilience. It gives us something to look forward to. Here are five strategies to develop and optimise optimism that I expand on in the podcast: * Emphasise “yet” * Focus on what you can control * Focus on the end, rather than now * Learn about mindsets, and our capacity for change * Avoid the superficial And the special bonus – talk with people about what they’re looking forward to! Especially the kids