Podcasts about Onboarding

I sat down with Ranya Nehmeh, HR strategist, professor, and author of In Praise of the Office. Our conversation reinforced what I've been hearing from many clients lately. HR today isn't just policies or processes. -It's culture. -It's learning. -It's how people actually develop in a distributed world. HR is a strategy now -Culture, development, and psychological safety—all part of the role. The hybrid has to be designed -Onboarding, mentoring, and collaboration don't happen by default. If people come in only to sit on Zoom, something's off. Leaders set the tone -Presence, learning, and collaboration follow what leaders model. When work is designed with care, people feel it. And when people feel it, they show up differently. And that's where great work starts— and where retention improves as people choose to stay. --- Dr. Ranya Nehmeh is a people and talent management expert, future of work advocate, author, and adjunct university professor. With over 20 years of experience across both the private and public sectors, she has worked at the intersection of strategy, leadership, and human capital. Ranya began her career at a public relations speaker bureau in London before joining a global telecommunications company. She then moved into senior HR roles within international financial institutions, including the European Central Bank in Frankfurt and the OPEC Fund for International Development in Vienna. She has led projects related to talent management, internal talent marketplaces, strategic workforce planning, and leadership development, among other initiatives. She is the co-author of In Praise of the Office: The Limits to Hybrid and Remote Work (Wharton School Press, 2025) and author of The CHAMELEON Leader: Connecting with Millennials (2019). Her work explores how organizations can create more human-centered, agile, and sustainable workplaces. Ranya is also a frequent contributor to leading journals and publications. Her most recent articles appeared in the Harvard Business Review, Hybrid Still Isn't Working (July/August 2025), HR's New Role (May/June 2024), and It's Time To Do Away with "Dry Promotions" (July 2024) Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Dr. Ranya Nehmeh:Website: https://www.ranyanehmeh.com *E - explicit language may be used in this podcast.

Your team is leaving money on the table. Let's fix that. For 8 years, Weaver Sales Academy has helped 17,000+ insurance professionals sell more and close better. Ready to level up your team for Q3 & Q4?

Every business decision is doing one of two things. It's either building authority or destroying it.  In this episode, Jake breaks down five business decisions that are silently ruining personal brand authority. From the way you position your pricing and package your offers to the way prospects experience your sales process, onboarding, and client journey, these hidden decisions shape whether people trust you, value your expertise, and see you as the obvious choice.  Because personal branding is about far more than logos, colors, and social media presence. True authority is built throughout the entire customer journey. Every touchpoint either reinforces confidence or creates doubt.   Whether you're a coach, consultant, service provider, or entrepreneur building something meaningful, this conversation will challenge the way you think about personal branding. Because authority isn't something you claim. It's something people experience. And when every part of your business is aligned to reinforce trust, growth becomes a whole lot easier.  What You'll Learn: The five business decisions that quietly destroy personal brand authority How to strategically design premium offers that elevate perceived value and strengthen credibility The hidden mistakes that attract the wrong clients and repel the right ones The overlooked touchpoints that either reinforce or erode trust throughout the customer journey Practical ways to strengthen authority at every stage of your business Timestamps: (00:43) - Why Personal Branding Is More Than Logos, Content, and Social Media (05:08) - Pricing & Positioning Mistakes That Destroy Authority (06:22) - Why Premium Offers Build More Trust Than Hourly Services (12:26) - Too Many Offers = Less Authority (14:26) - The Signature Offer Framework That Builds Trust Faster (24:15) - Sales & Conversion Mistakes That Cost You Clients (33:39) - Brand Positioning and the Danger of Being a Generalist (40:59) - Operations, Onboarding, and Client Experience (41:34) - The Hidden Trust Leaks Creating Buyer's Remorse (48:58) - Final Challenge: Which Business Decision Is Costing You Authority? Are You Seen as a True Crowned Authority™ With Your Personal Brand? Take the Crowned Authority™Assessment | https://www.fordivine.com/assessment/  Connect with Jake: Instagram | https://www.instagram.com/jakehavron     YouTube | https://www.youtube.com/channel/UCxG3bKqLK_M_HZpOgiVrtng  More from Emily & FORDIVINE: Website |  https://meetemilyford.com   Instagram | https://www.instagram.com/itsemily         Facebook | https://www.facebook.com/itsemilymethod    YouTube | https://www.youtube.com/c/ITSEMILYFORD  Called & Crowned Podcast | https://www.instagram.com/calledandcrowned/  FORDIVINE | https://www.fordivine.com/discover   

A new employee's first days can shape their entire experience with an organization. For public health agencies facing workforce challenges, effective onboarding is an important investment in long-term success.  Mary Ramirez, interim director of onboarding and acclimation at the Bureau of Organizational Development in the South Carolina Department of Public Health, discusses the agency's innovative onboarding program for new hires. Designed to create a consistent experience across the state, the program introduces employees to the agency's mission, values, leadership structure, and programs while emphasizing real-world application and engagement.Home | Public Health Careers.orgPublic Health Workforce | ASTHODELPH Open House

In dieser Solo-Episode spreche ich über einen Denkfehler, der mir in den vergangenen Wochen auf mehreren Veranstaltungen immer wieder begegnet ist. Viele Unternehmen sehen Video noch immer als großes Projekt. Teuer, aufwendig und kompliziert. Genau dieses Bild sorgt oft dafür, dass die Potenziale von Videokommunikation gar nicht erst genutzt werden. Aus Gesprächen mit Entscheidern, Marketingleitern und Teilnehmern meiner Vorträge wurde mir erneut bewusst, wie stark dieses klassische Verständnis von Video noch verankert ist. Die meisten denken sofort an Imagefilme, Produktfilme oder aufwendige Agenturproduktionen mit langen Vorlaufzeiten, mehreren Abstimmungsschleifen und hohen Budgets. Ich nehme Dich in dieser Folge mit hinter die Kulissen meiner Erfahrungen aus den letzten Wochen und zeige Dir, warum genau dieser Blick auf das Thema heute häufig zum Problem wird. Denn Videokommunikation muss nicht zwangsläufig ein Projekt sein. Sie kann genauso selbstverständlich genutzt werden wie E-Mails, Telefonate, Teams-Meetings oder Messenger-Nachrichten. Wir werfen einen Blick darauf, was passiert, wenn Unternehmen Video nicht mehr als einzelne Produktion betrachten, sondern als alltägliches Kommunikationswerkzeug einsetzen. Dabei geht es um Kundenkommunikation, Vertrieb, Onboarding, Wissensmanagement und interne Zusammenarbeit. Du erfährst außerdem, warum viele Kundenfragen eigentlich längst per Video beantwortet werden könnten und weshalb individuelle Videobotschaften oft deutlich mehr Wirkung entfalten als standardisierte E-Mails. Gerade in Zeiten, in denen Aufmerksamkeit knapp ist und persönliche Kommunikation immer wichtiger wird, kann Video ein entscheidender Hebel für Kundenbindung und Mitarbeiterbindung sein. Ein weiteres Highlight dieser Folge ist die Diskussion über den Perspektivwechsel von der klassischen Filmproduktion hin zur modernen Videokommunikation 4.0. Denn sobald Video als Kommunikationsmittel verstanden wird, entstehen neue Möglichkeiten für schnelleren Wissenstransfer, mehr Sichtbarkeit von Know-how und eine deutlich persönlichere Kommunikation mit Kunden und Mitarbeitern. Diese Folge zeigt Dir, warum Unternehmen beim Thema Video oft viel kleiner denken sollten, um am Ende deutlich größer davon zu profitieren. ✅ In dieser Folge erfährst Du, warum viele Unternehmen Video noch immer als Projekt statt als Kommunikationsmittel betrachten. ✅ Du hörst, weshalb klassische Erfahrungen mit Imagefilmen und Agenturproduktionen häufig den Blick auf moderne Videokommunikation verhindern. ✅ Du lernst, wie Video in Vertrieb, Kundenkommunikation und Onboarding eingesetzt werden kann. ✅ Du erfährst, warum individuelle Videobotschaften die Kundenbindung stärken können. ✅ Du hörst, wie Videokommunikation Wissen sichtbarer macht und Prozesse beschleunigt. ✅ Du lernst, weshalb der Perspektivwechsel von Projekt zu Kommunikationstool entscheidend ist. Mehr zu meinem Thema Videokommunikation 4.0 erfährst Du hier: Meine Website: https://www.coporate-studio.de Mein LinkedIn Profil: https://www.linkedin.com/in/florian-gypser/ Du hast ein Thema rund um Corporate Videokommunikation, zu dem Du gerne einmal einen Podcast mit mir hören möchtest? Oder Du hast spannende Inhalte zum Thema und möchtest gerne mal Gast in meinem Podcast sein? Dann schreib mir an podcast@corporate-studio.de

Sa langit nga ba ang punta namin tapos ang mga usapan sa episode na ito? You be the judge! Play God! Charing. Tara na at i-onboard ang GMMTV series starring GeminiFourth, ang Ticket to Heaven!BTW, this episode is brought to you by Suha Studios! Antaray! Ansaya! Pinarecord nila kami sa studio nila! Kaya go and create na din with them ⁠⁠@suha.studios⁠⁠ on Instagram!--Make chika and barda with us through our following socials:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.instagram.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠htttp://www.tiktok.com/@shippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠For more inquiries, e-mail us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shippersph@gmail.com⁠⁠

Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Hiram Damin, CRO da B2B Stack e uma das maiores referências em Customer Success da América Latina, para uma conversa sobre como transformar dados em ações práticas para aumentar retenção, expansão de receita e rentabilidade dos clientes.Ao longo do episódio, Hiram explica por que muitas empresas ainda olham apenas para aquisição de clientes enquanto ignoram a principal fonte de crescimento sustentável: a própria carteira. Ele mostra como estruturar uma operação de Customer Success do zero, quais dados buscar primeiro, quais métricas realmente importam e como evitar o erro de acumular dashboards sem gerar mudanças reais no negócio.A conversa também aborda temas como churn, lifetime value, ICP, Health Score, onboarding, Voice of Customer e o papel do CRM na gestão da jornada do cliente. Hiram compartilha exemplos práticos sobre integração entre vendas, financeiro e Customer Success, além de explicar como identificar clientes com maior potencial de retenção e expansão usando dados confiáveis.

Karel Papik spent 20 years making video games and then discovered that gaming principles for hooking users in the first hour are more advanced than most B2B onboarding. He brought that thinking to Product Fruits, then scrapped the entire roadmap to rebuild it around AI.We get into why his investors offered more money within 24 hours of hearing the pivot, how "forbidden mechanics" from gaming translate into SaaS adoption, why he stopped doing outbound and content entirely — and why he now tells founders to stop listening to customers about the future of their product.For SaaS founders, product managers, and operators thinking seriously about onboarding, AI adoption, and how to grow without chasing every trend.In this episode: → Why investors offered more money within 24 hours of the AI pivot → How gaming "forbidden mechanics" translate to SaaS adoption → Why they stopped doing outbound and content — and what replaced it → Personalizing onboarding at the user level, not the segment level → Why founders should stop asking customers about the future → The personal cost of critical thinking and going against consensus----------- Episode's Chapters -----------0:00 — Intro & Karel's Gaming Background1:13 — From Video Games to SaaS: How Karel Found Product Fruits3:17 — Gaming Principles That Apply to SaaS Onboarding6:59 — Why Product Fruits Went All-In on AI9:19 — AI Personalization & How Elvin Works15:07 — The "Annotation" Method: Teaching AI About Your Product20:33 — Data Privacy & Why Customer Data Stays Separate21:40 — Dealing With AI Uncertainty & Pricing Changes22:58 — Growth Strategy: PPC Over Content26:21 — Biggest Win: The Bold Bet on AI29:17 — Founder Hack: The Power of Critical Thinking

**Looking for new ways to grow pharmacy revenue while enhancing patient care? In this fifth session of the Pedal to the Metal: Q2 Is Go Time Webinar Series, Medsense Health shares how independent pharmacies can quickly identify, enroll, and support eligible patients in reimbursable clinical service programs without adding staff or increasing operational costs. Join Medsense leaders Matt Gilbert and Scott Kowalski as they explain how pharmacies can leverage Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), adherence programs, and smart health technology to generate meaningful recurring revenue while strengthening patient relationships.**   **Show Notes:** 1. **Introduction** [0:00] 2. **Introduction of Medsense Health and Their Team** [3:16] 3. **Overview of Medsense Health's Clinical Services** [7:00] 4. **Details of Program Implementation and Onboarding** [8:44] 5. **Addressing Concerns and Additional Features** [17:26] 6. **Final Thoughts and Contact Information** [22:00]   ----- #### **Becoming a Badass Pharmacy Owner Podcast is a Proud to be a part of the Pharmacy Podcast Network**

In episode 257, Coffey talks with Elizabeth Ledoux about talent considerations in business succession planning.  They discuss why most succession plans fail because leaders ignore employee emotions and organizational culture; how owners and successors can align around a shared vision for the future of the company; the importance of involving employees early in transition conversations to reduce fear and turnover risk; the concept of “Transition 3.0” and collaborative succession planning between owners and future leaders; how multi-year transition roadmaps improve leadership development and business continuity; balancing founder identity, emotional attachment, and letting go of operational control; strategies for transferring institutional knowledge and mentoring future owners over time; creating succession-focused company cultures that continuously develop future leaders; why delegation and role transition should become an ongoing organizational habit; and how HR and operations leaders can proactively support leadership continuity and organizational resilience.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP257  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Elizabeth Ledoux is the founder of The Transition Strategists and creator of the Transition 3.0 methodology. Over the past 30 years, she's helped hundreds of family and private business owners navigate succession, focusing on the relationship challenges that cause most transitions to fail.  Elizabeth started her career as a petroleum engineer before founding several businesses and moving into strategy consulting. She's a sought-after speaker on business succession and family business dynamics, host of the Business Transition Roadmap podcast, and co-author of three books, including the award-winning It's A Journey, The MUST-HAVE Roadmap to Successful Succession Planning. She's also part of Tiger 21, bringing her expertise to a network of high-net-worth entrepreneurs and investors.  Currently, Elizabeth is living what she teaches—navigating her own family's ranch transition with her brother while also planning the long-term transition of her own consulting firm. She leads a team of trained Guides who help business owners build the strategic foundation for transition, making sure the people side is solid before bringing in lawyers and accountants.  Her work helps families stay together and successors—whether family or non-family—step into their roles with clarity and support.  Elizabeth Ledoux can be reached at: https://transitionstrategists.com  https://www.linkedin.com/company/transitionstrategists  https://www.facebook.com/thetransitionstrategists  https://www.instagram.com/transtionstrategists  https://www.youtube.com/channel/UCfcH2Be31Mr1laOZ6KZXDNA    About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.  Learning Objectives:  Identify the human and cultural factors that commonly derail business succession plans. Develop long-term transition roadmaps that align owners, successors, and employees. Implement succession-focused leadership development practices that strengthen organizational continuity. 

Ano nga ba ang nangyayari kapag nahulog na... ang mga orange? Cheka! Pag-usapan na natin ang bagong coming-of-age BL from GGMTV starring AlmondProgress, ang When Oranges Fall!BTW, this episode is brought to you by Suha Studios! Antaray! Ansaya! Pinarecord nila kami sa studio nila! Kaya go and create na din with them ⁠@suha.studios⁠ on Instagram!--Make chika and barda with us through our following socials:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.instagram.com/theshippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠htttp://www.tiktok.com/@shippersph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠For more inquiries, e-mail us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠shippersph@gmail.com⁠⁠

Send us Fan MailSeva Ustinov raised $5M for Plurial - AI agents for performance marketing - after rebuilding his company from scratch in a market where every founder has an AI pitch and most investors are no longer moved by them. In this episode, he explains why traction now matters more than vision, how he compressed client onboarding from six weeks to two days using a shared AI workspace, and the playbook he built by studying 17 companies that hit $100M ARR in under 36 months.What You Will LearnHow to raise funding when investors are drowning in AI pitchesWhy a bold vision alone will not close a funding round in 2025What the fastest-growing AI companies have in common at $100M ARRHow to use a shared AI workspace to compress onboarding and scale knowledge across your teamWhy pricing against value - not per seat - is the structural advantage most AI founders missAbout the GuestSeva Ustinov is the co-founder and CEO of Plurial, an AI agents platform for performance marketing that he rebuilt from an earlier marketing data business after identifying the AI wave early. His previous agency scaled to $15M per year in revenue before the pivot. Seva spent 40 hours personally — and over 100 hours of agent compute time - studying 17 AI companies to extract the exact growth laws behind their rise to $100M ARR. Connect with Seva on LinkedIn and find Plurial at plurio.ai.Connect with Seva UstinovLinkedIn: Seva UstinovWebsite: plurio.aiConnect with HinaHina's WebsiteHina's LinkedInHina's Youtube Channel  Production Credit: Produced by @the32collective_ / https://www.the32collective.co/

From Newcomer to Natural: Hiring, Onboarding, and Keeping a Strong Team

As AI transforms the workplace, Ashley shares why organisations should focus less on having all the answers and more on creating environments where people feel confident to learn, experiment and adapt. Drawing on her experience in high-growth businesses, Ashley explains why curiosity is one of the most important capabilities for both leaders and employees.  Ashley shares how Checkatrade is using AI to improve customer and employee experiences, while encouraging people to develop new skills through practical experimentation. She discusses the importance of creating safety nets that allow employees to try new approaches and make mistakes.  Ashley makes the case that successful transformation is fundamentally human, and advocates that fostering curiosity, confidence and continuous learning means organisations will be best placed to unlock the opportunities AI creates.  Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here:  AI in Talent Attraction Onboarding webinar   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

In this episode, Jason and Mitch Thomas from Brooksource, talk about how to position enablement as a true sales partner, the plays their nearly 200 AEs use to self-source pipeline without an SDR team, and the in-person cohort onboarding that gets new reps ramped fast. Check out more free content and get help with outbound at ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://outboundsquad.com.⁠

How to delegate effectively as a business owner: Renee Hastings, President and CEO of Executive Help Now, spent 20+ years supporting Fortune 100 and 500 executives before building her own VA agency. Burning the candle at both ends? She reveals the mindset shift that makes delegation possible and the steps that make it sustainable. You will gain: Why fear and perfectionism secretly block founders from letting go How to screen for value-aligned team members using scenario interviews Onboarding essentials that set a remote worker up to represent you well Why weekly 30-minute check-ins protect your delegation investment How to reframe training time as buying back your future hours Built for entrepreneurs ready to scale without sacrificing quality.

For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP252  In episode 256, Coffey talks with Leslie Speas about developing high-retention managers who improve employee engagement, accountability, trust, and workplace culture through intentional leadership habits.  They discuss promoting high-performing employees into leadership roles without proper management training; emotional intelligence and self-awareness as foundational leadership competencies; connecting employees to organizational purpose and mission-driven work; building workplace trust through consistency, humility, and integrity; coaching employees through questions instead of problem-solving; accountability systems that improve performance and retention; effective communication strategies for managers and team leaders; employee recognition and appreciation practices that reinforce company values; empathy and flexibility in supporting employee wellbeing and mental health; leadership development frameworks that strengthen organizational culture and productivity; practical feedback models including the BEAN and BET communication methods; performance management processes that move beyond annual reviews; balancing individual contributor career growth with leadership readiness assessments.  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Leslie Speas is a seasoned Human Resources and Organizational Development leader with over 30 years of experience. She serves as Founder and President of InfluenceHR Consulting, a firm dedicated to helping leaders and HR teams build workplaces where people will thrive and stay.  Leslie holds a master's degree in industrial/organizational psychology and possesses senior-level HR designations and certifications in coaching, the Working Genius, Enneagram assessment, and Talent Management/Succession Planning. Her leadership experience spans diverse sectors such as healthcare, manufacturing, technology, financial services, and nonprofit organizations. In addition, she is the author of the book, 7 Habits of High-Retention Managers.  Leslie is heavily involved in furthering the HR profession and serves as a District Director with the North Carolina Society for Human Resources Management. She and her husband, Tracy, reside in Winston-Salem, N.C.  Leslie Speas can be reached at: https://www.influencehrconsulting.com  https://www.linkedin.com/in/leslie-speas  https://www.facebook.com/influencehrconsulting  https://www.instagram.com/influencehrconsulting  https://www.youtube.com/channel/UCdH17Da_dvt_UFpRNmUvqrQ    About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives:  Identify the leadership habits that improve employee retention and engagement. Apply coaching and feedback techniques that strengthen accountability and trust. Evaluate leadership readiness before promoting employees into management roles. 

Seu produto tem funcionalidade, mas os usuários travam antes de chegar ao valor? Neste Enzimas, recebemos Amanda Couto, Especialista de Produto na SEK. Ela traz uma provocação direta: o onboarding no modelo de tutorial com checklist, tour guiado e etapas sequenciais pode estar fazendo mais mal do que bem. O problema, segundo ela, raramente é a ausência de funcionalidade. É o excesso de esforço que o produto joga no usuário antes de ele perceber qualquer valor. Ficou curioso? Então, dê o play!Assuntos abordados:Onboarding adaptativo;Carga cognitiva;Ativação contínua;Time to value;IA na experiência;Fricção em produto;Product-led growth.Links importantes:NewsletterDúvidas? Nos mande pelo LinkedinContato: osagilistas@dtidigital.com.br Os Agilistas é uma iniciativa da dti digital, uma empresa WPP #enzimas #customerexperience

Cameron is joined by Natalie Peckman, an elite aesthetic ecruiter, and they discuss the challenges of provider recruitment in the aesthetics industry. They explore the importance of social media in finding top-tier talent, the unique recruitment process that involves relationship building, and the significance of effective onboarding and retention strategies. They also delve into compensation models and the need for practice owners to proactively manage their recruitment efforts to ensure growth and success. Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:Recruiting top-tier talent is a massive challenge for practices.Many practices misidentify their issues as marketing problems rather than hiring problems.Social media can be a powerful tool for recruitment when used effectively.Building relationships is crucial in the recruitment process.A unique recruitment process involves headhunting rather than traditional methods.The interview process should focus on cultural fit and candidate evaluation.Compensation models should be attractive and incentivize performance.Onboarding and retention strategies are essential for long-term success.Practice owners often wait too long to hire, leading to desperate decisions.Proactive recruitment is necessary for sustainable growth.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.

As part of the STS Career Development Blog series, Dr. Olugbenga Okusanya examines the art of onboarding a new partner. Although cardiothoracic surgeons develop many skills during training, some of the most valuable lessons—including how to successfully integrate a new colleague into a practice—are learned only after entering practice.

In this MedAxiom HeartTalk, host Melanie Lawson, MS, sits down with Maureen Knechtel, DMSc, PA-C, academic coordinator and associate professor of physician assistant studies at Milligan University, and Jerry Blackwell, MD, MBA, FACC, president and CEO of MedAxiom. They challenge the idea that onboarding begins and ends with orientation, revealing a gap many organizations don't recognize until it's too late. Their conversation explores what it takes to develop APPs with intention and set them up for long-term success.

As technology reshapes the workplace, Laura shares how BT Business is preparing its people for one of the biggest workforce transformations in decades. Laura explains why creating an AI-ready workforce requires more than new tools - it demands investment in mindset and continuous learning at every level of the organisation.  Laura explores how BT is combining human-centred design with AI adoption, embedding learning into the flow of work and equipping colleagues with the confidence to use AI safely, productively and responsibly. From large-scale AI training programmes to AI apprenticeships, Laura highlights how organisations can empower employees to adapt to changing roles.  Throughout the conversation, Laura emphasises the importance of keeping people at the centre of transformation. Her message is clear: organisations that focus on curiosity, capability and human potential will harness AI while strengthening both employee and customer experience.  Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here:  AI in Talent Attraction Onboarding webinar   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

We record from a McDonald's and use the chaos to talk about a surprisingly serious problem: most companies still onboard people with vibes and tribal knowledge. We lay out what great onboarding looks like, how to survive when you get none, and why networking plus documentation can turn you into a rising star.• Why onboarding sets culture and context fast• The difference between being “thrown in” and being set up to win• A five-day company onboarding model that levels everyone• Teaching the “why, what, how” before role details• Using a one-minute pitch test to drive real learning• Finding your own buddy and building allies• Networking across teams to understand how work connects• Documenting onboarding gaps as immediate value• Volunteering to onboard others to restart your growth• Keeping onboarding current with monthly syncs and lunch and learnsJoin our Discord and join the conversation. If you want to help support the show and get us more cool features and more outings and things like this, you can do so by joining the Patreon, click the link. Share it with somebody that you think should be helpful.Support the showClick/Tap HERE for everything Corporate StrategyElevator Music by Julian Avila Promoted by MrSnoozeDon't forget ⭐⭐⭐⭐⭐ it helps!      

Join ASHRAE Journal Associate Editor Allison Hambrick along with guests Max Rohr and Paige Knowles as they discuss best practices for hiring, building a productive and comfortable work environment, and how to encourage more people to enter the HVAC industry.

In episode 255, Coffey talks with Teri Chilcoat about navigating and recovering from toxic workplace environments while building healthier organizational cultures.  They discuss defining toxic workplace dynamics beyond legal thresholds and into lived employee experience; recognizing psychological and physical symptoms of chronic workplace stress and burnout; understanding the toxic triangle of leaders, followers, and culture enabling dysfunction; applying personal agency and stoic principles to regain control in adverse environments; building leadership accountability systems that reinforce values and ethical behavior; identifying disengagement signals and preventing employee turnover through proactive management; evaluating why high-performing individual contributors often fail as managers; fostering self-awareness and emotional intelligence as core leadership competencies; addressing the hidden costs of toxic high performers on team morale and retention; preparing organizations for potential waves of turnover driven by disengagement and economic shifts.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP255  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Teri Chilcoat is the author of Surviving the Toxic Workplace from an HR Insider: A Roadmap to Power, Peace, and Happiness, a practical guide that exposes the hidden dynamics behind toxic work cultures and offers a clear path for professionals who want to reclaim their voice, well-being, and sense of purpose at work. Drawing from more than 15 years of experience in human resources, Teri combines real-world insight with research-backed strategies to help employees and leaders recognize the patterns that lead to burnout, disengagement, and silence in the workplace—and what to do about them.  As the founder of Inner Authority Co., Teri has spent her career advising executives, managers, and employees through complex workplace challenges including employee relations issues, culture breakdowns, leadership conflict, and burnout recovery. Her work centers on a simple but often overlooked idea: sustainable performance and healthy workplaces begin when individuals reclaim their inner authority.  Building on the lessons from her book, Teri delivers her keynote, “Retention Signals: What Employees Need to Stay (and What HR Can Fix Fast),” where she challenges conventional thinking about workplace well-being and shows leaders how to recognize the early signals of disengagement before employees walk out the door. Through real-world examples and practical tools, she helps organizations shift from reactive retention strategies to proactive leadership.  She also leads the BOLD Roadmap Workshop, which equips professionals and organizations with a structured framework for self-awareness, authentic leadership, and long-term, sustainable success. Teri holds a Master of Science in Strategic Human Resources from the University of Denver and a Bachelor of Science in Business Administration from the University of La Verne. She maintains professional certifications from both HRCI and SHRM and has been an active member of DallasHR since 2015.  Teri Chilcoat can be reached at  https://www.innerauthoritycompany.com https://www.linkedin.com/in/teri-chilcoat-phr  https://www.facebook.com/tchilcoat  https://www.instagram.com/tchilcoat   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.  Learning Objectives:  Identify the behavioral and organizational indicators of a toxic workplace. Apply self-awareness and agency to navigate high-stress work environments. Develop leadership practices that promote accountability, engagement, and retention. 

Send us a MessageMost healthcare leaders think about retention as something that happens after someone is hired. But what if your hiring process itself is either building or quietly eroding your culture?In this episode, Sue Tetzlaff sits down with Capstone Transformational Expert Julie Coneset to talk about one of the most consequential — and often most stressful — responsibilities healthcare leaders carry: hiring the right people.Julie brings decades of experience in rural healthcare human resources and organizational transformation to a candid conversation about what separates strategic hiring from desperation hiring, and why that distinction matters more than most leaders realize.You'll hear practical wisdom on:Why lowering your hiring bar during a staffing shortage almost always costs more than it savesHow behavioral-based interview techniques help you predict fit and performance before day oneWhy peer panel interviews can transform how your team shows up for onboarding — and beyondWhat employer-of-choice organizations do differently when it comes to attracting and selecting candidatesHow your hiring decisions today directly shape your overtime costs, burnout levels, and traveler reliance tomorrowInterested in strengthening retention, culture, leadership, and hiring practices in your organization? Schedule a complimentary discovery call series with the Capstone team at CapstoneLeadership.net/Contact-UsWe're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

#931 Ready to discover how interactive product demos are transforming sales, onboarding, and training? In this episode, host Kirsten Tyrrel sits down with Joseph Lee, founder of Supademo, to explore how his platform helps companies replace clunky screen recordings and outdated videos with self-guided, clickable demos. Joseph shares the journey of scratching his own entrepreneurial itch, the gap he saw in the marketplace, and why showing — not telling — is the future of product communication. From SaaS to traditional businesses, learn how Super Demo is saving time, cutting costs, and helping over 100,000 companies create engaging customer experiences! (Original Air Date - 10/1/25) What we discuss with Joseph: + Origin of Supademo + Pain points of screen recordings + Benefits of interactive demos + Sales use cases + Onboarding and training impact + Cost and time savings + Personalizing product demos + Innovative demo features + Analytics and engagement tracking + Lessons from entrepreneurship journey Thank you, Joseph! Check out Supademo at ⁠Supademo.com⁠. Follow Joseph on ⁠LinkedIn⁠. Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

See what the team at The Successful Bookkeeper has on right now → Sammy Mattingly and Fred Ott are back for the finale of their two-part conversation with host Michael Palmer. Where Part 1 covered the leap into bookkeeping entrepreneurship, Part 2 gets into the gritty, practical work of making a young firm sustainable — documenting processes, surviving the first real growth wave, hiring employee number one, and deciding what kind of business they actually want to build. Chapters [00:00] Introduction and Episode Recap [01:18] What Makes This Partnership Work [04:30] Growth Wave Exposes System Gaps [07:00] Hiring the First Employee [09:00] Fixing Onboarding the Right Way [12:00] Joining Pure Bookkeeping and Freedom Gateway [15:30] Walls Hit and Lessons Learned [18:30] Long-Term Vision and the Journey [21:30] The 'How to Make a Few Thousand Dollars' Podcast The Partnership Advantage One of the quieter themes running through this episode is just how much the partnership itself has been a growth tool. Sammy puts it plainly: "Fred is the only one of my friends that I could do this with — and it's mostly down to that accountability piece and the amount of work that each of us is going to put into this." For bookkeepers considering a partner arrangement, this episode is a useful reality check on what makes it work — shared drive, mutual trust, and complementary skill sets — and what makes it hard. When Clients Arrive Faster Than Your Systems The real test of any process is live clients. Sammy and Fred thought their systems were solid after months of heavy networking. Then the referrals started rolling in, and the cracks showed fast. "We quickly realized our systems and our processes are not what we need to be able to support the growth that we have now and that we want in the future," Fred says. Their response was to pull back from networking temporarily, sit down together, and map out standard operating procedures from scratch — building workflows, identifying automation opportunities, and stress-testing everything against real client volume. Onboarding: Break It, Fix It, Repeat Onboarding was the first thing to crack under pressure. Rather than patching it on the fly, Sammy and Fred blocked a Saturday, mapped every pain point, and rebuilt it. When the next wave of clients came through a month later, the process was smooth — but it surfaced a new set of smaller issues. "There's always something rolling onto the pocket of like, okay, here's an issue with our process," Sammy says. "Now we need to set aside time to work together to map out how to fix that and how to implement it." That cycle of deliberate improvement is now a permanent feature of how they run the business. Pure Bookkeeping and the Freedom Gateway Sammy credits early podcast listening for pointing him toward Pure Bookkeeping, and describes the decision to join as straightforward once the need for a real system became obvious. What stood out most was the access to experienced guidance: "Having an hour with Lisa Campbell a week, someone who's done it, who's built a very successful firm — she was great in just helping us learn and develop and how to work on the business." They also appreciated that the system is customizable — their Pure and Pixie setup reflects their firm, not a template. Building Toward Something (Without Telling Everyone What It Is) When Michael asks about the long-term vision, neither Sammy nor Fred throws out a revenue number — and Michael approves. Fred frames it well: "Like we want to grow and do all these things, but ultimately the day-to-day — we want the day-to-day to be enjoyable. We like challenging ourselves, we're curious people, and we like learning." They're also currently working through Traction by Gino Wickman and have launched their own podcast, How to Make a Few Thousand Dollars, which earned an early shoutout from the entrepreneur who inspired the name. Links Mentioned Mattingly & Ott Financial Accounting How to Make a Few Thousand Dollars — Sammy and Fred's podcast (search on your podcast app) Pure Bookkeeping — the system referenced throughout the episode Traction by Gino Wickman — EOS framework book Sammy and Fred are currently implementing How to Make a Few Billion Dollars by Brad Jacobs — inspiration for their podcast name The Successful Bookkeeper Episode featuring Theresa Slack — referenced by Michael as a model partnership story About the Guests Fred Ott and Sammy Mattingly are co-founders of Mattingly & Ott Financial Accounting, LLC, a growing bookkeeping firm built on referral-driven networking, deliberate systems work, and a commitment to serving small business owners in their community. Friends since high school, they made the jump from W-2 employment to entrepreneurship together and are now navigating their first year of real scale — with their first employee, a growing client roster, and a podcast of their own. About the hostMichael PalmerMichael Palmer is the host of The Successful Bookkeeper podcast and co-founder of Pure Bookkeeping and The Successful Bookkeeper. He started this work because of his father — a brilliant electrical contractor who worked twice as hard as he should have had to, because nobody on the financial side was in his corner. That gap is what The Successful Bookkeeper exists to close. His view: bookkeepers are the most undervalued force in small business — and every bookkeeper who builds a real business changes two families: theirs, and their clients'.

Alana explores how HR can move beyond traditional talent management to become a true architect of opportunity. Alana shares her deeply held belief that every person has untapped potential, and that HR's role is to design the culture and conditions where that potential can be unlocked, at scale. Alana makes the case for building organisations where learning is central to culture - where curiosity, experimentation and even failure are actively encouraged. She shares practical examples of leaders learning new AI capabilities together in real time, and reflects on how organisations can shift from credential-led thinking to skills-based, capability-driven approaches in hiring, development and progression. Alana discusses how HR's influence extends beyond organisational boundaries, calling for a stronger sense of civic connectivity and shared responsibility for creating opportunity. Free online Lunch & Learn with Coca Cola and Kantar: AI in TA & Onboarding Tuesday 23 June 1-2pm BST Digitalising your Talent Attraction and Onboarding processes is one thing. Knowing where AI fits - and where it doesn't - is quite another. Many of your peers are at exactly this crossroads right now. Excited by the possibilities, but conscious of the risks. Keen to move faster, but not at the cost of the human moments that matter most. Join our free online lunch & learn, we'll share the findings from our research in partnership with The Talent Labs, and you'll hear from Heidi Eckersley, Global Talent Acquisition Leader at Kantar and Suzy Jearum, Global Digital Employee Experience Lead at Coca-Cola Europacific Partners. From productivity gains to employee experience wins, you'll leave with insights and ideas you can consider for your organisation too. Join us! Book your place here Thank you to Deel for sponsoring this episode. What does HR look like when it's built for global scale? With Deel, HR teams can hire, onboard, and manage talent in 150+ countries without setting up local entities or managing multiple vendors. ·        Generate compliant contracts in minutes. ·        Automate onboarding. ·        Tackle performance reviews. ·        Centralize employee records, time off, and benefits in one place. Deel takes care of compliance and document management, so you can focus on people, not processes. From that first offer letter to ongoing support, Deel makes global HR feel local, fast, and easy.   Visit www.deel.com/uplift today.   Are you looking for your next great read that inspires you and helps your work?   Our book of the month for June is Rebel Ideas: The Power of Diverse Thinking, by Matthew Syed. We're all navigating more complexity than ever right now. AI, shifting workplace expectations, doing more with less, and still making work feel human.  Rebel Ideas by Matthew Syed provides a resource for how. His argument: the teams who solve the hardest problems aren't the ones full of the best individual thinkers, they're the ones who think differently from each other. A brilliant book on why diversity of thought helps us solve complex problems. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.

What is your process for onboarding franchisees? Do you have thoughts or ideas on how to improve? Our guest today is Ryan Parsons, who shares with us how onboarding is critical to franchise success sharing insights with roughly 1,000 franchises. TODAY'S WIN-WIN: No unloving pass offs.LINKS FROM THE EPISODE:Schedule your free franchise consultation with Big Sky Franchise Team: https://bigskyfranchiseteam.com/. You can visit our guest's website: https://evivebrands.com/Attend our Franchise Sales Training Workshop:  https://bigskyfranchiseteam.com/franchisesalestraining/Connect with our guests on social: rparsions@evivebrands.comABOUT OUR GUEST:Ryan Parsons is the Chief Executive Officer of Evive Brands, a Scottsdale-based franchise platform uniting Executive Home Care, Assisted Living Locators, Grasons, The Brothers That Just Do Gutters, and Maid Brigade. He leads a nationwide network of approximately 1,000 franchise locations, steering growth with disciplined execution and an unwavering focus on brand stewardship and community impact. Parsons champions a world-class onboarding experience, hands-on training, and continuous follow-up so owners can master systems and deliver consistent, high-quality service. He partners closely with brand presidents and franchisees, fostering cross-brand collaboration, operational rigor, and measurable results. A believer that “nothing in franchising is automatic,” he sets clear standards, invests in enablement, and holds teams accountable to data-driven goals. Under his leadership, Evive is expanding its footprint, elevating service quality, and amplifying each brand's purpose in local communities across the country. Parsons shares insights on leadership, execution, and franchise performance with industry media and conferences.This episode is powered by Big Sky Franchise Team. Big Sky Franchise Team is consistently recognized as one of the best franchise consulting firms in the world, helping entrepreneurs franchise their businesses through a proven 3-Step franchise process rooted in ethical principles, hands-on guidance, and customized deliverables.  If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/. The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.

Guest: Rich Butler, Founder—RAGE Works Podcast NetworkOriginally aired on: Podcast Network Insights with Greg WassermanListen to the original: https://rss.com/podcasts/podcast-network-insights/2751235/About This EpisodeWhat happens when a podcast network stops chasing CPMs and starts asking a different question: how do we help creators actually stick around?Rich Butler has been running the RAGE Works Podcast Network since 2014, 12 years without changing the core model. In this conversation with Greg Wasserman, Rich walks through the architecture of a network built on a shared aggregation feed, friction removal, and a revenue split that puts the creator's independence first.If you're a podcaster evaluating networks or a creator building your own, this episode is a practical look at what support from a network can actually mean.Quick StatsNetwork founded: 2014—12 years runningLongest-running show: Turnbuckle Tabloid—525+ episodesHosting platform: Captivate FMRevenue model: 80/20 split (network-sourced ads only)What We Cover0:00 — The jockey and the horseWhy talent matters more than gear and the analogy that frames everything.3:08 — What a podcast network actually isRich's definition: a one-stop shop for discoverability, cross-pollination, and variety.4:37 — How RAGE Works startedFrom a 400-episode run on Blog Talk Radio to building a network for the people who caught the podcast bug.7:41 — The network feed model explainedWhy running a shared aggregation feed helps new shows build an audience before their individual feed even goes live.10:01 — Revenue without chasing ad salesHow the network makes money and why creator-sourced sponsorships get zero cut.16:09 — Red flags when evaluating a networkThe first question to ask isn't "how will you grow my show?" It's "how are you growing the network?"19:11 — What Rich actually does as a network operatorRemoving friction: RSS setup, editing, distribution, mic technique feedback, and platform reporting.23:29 — Audio vs. video in 2026Why audio comes first, how video complements it, and why the "us vs. them" framing is wrong.27:48 — Onboarding new showsThe discoverability call, the gear list, the Google Drive workflow, and how real onboarding actually works.33:43 — The long game and the ROI reframeWhy Rich defines ROI as "return on interest" and what Gary Vaynerchuk said on stage that nearly ended the network.39:41 — Book recommendationsJab, Jab, Jab, Right Hook, and The Subtle Art of Not Giving a Fck* — two books every podcaster should read.45:21 — Final thought: just create the thing26 years in, Rich's parting message for anyone still waiting to start.Key TakeawaysA shared network feed isn't just a distribution trick, it's a litmus test for new shows and a built-in audience-building tool before a podcast's individual feed even goes live.Most networks fail creators by leading with ad sales. Removing friction (RSS, editing, submission, platform reporting) is the actual service.If a creator sources their own sponsor, the network takes nothing. That's a deliberate choice, not a gap in the model.Audio first, always. Good audio teaches storytelling through inflection. Video amplifies what's already there; it doesn't replace it.Consistency is the real filter. If a network has to chase you for your episode, the show is already in trouble.Download counts aren't the metric. Ten loyal listeners in a room look very different when you're standing in front of them.Quote of the Episode"The podcast is the horse. You're the jockey. You have to be the compelling talent that makes me want to give a damn about you."— Rich Butler, Founder, RAGE Works Podcast NetworkResources MentionedRAGE Works Podcast Network — rageworks.netPress Record Studios — http://www.pressrecordstudios.comCaptivate FM — Podcast hosting platform used by the networkRiverside.fm — Remote recording platform used in this episodeOriginal Episode — Podcast Network Insights — https://rss.com/podcasts/podcast-network-insights/2751235/Book: Jab, Jab, Jab, Right Hook — Gary VaynerchukBook: The Subtle Art of Not Giving a F*ck — Mark MansonPodcast: The Jay Ferruggia Podcast (formerly Renegade Radio)Podcast: Morning Chat with Mark Ronick

When onboarding feels chaotic behind the scenes, clients feel it too. In this episode, Libby breaks down one of the simplest yet most powerful systems she ever implemented to reduce client anxiety, improve communication, and create a more professional onboarding experience: the weekly client update email, also known as the “Domino's Pizza Tracker” for your practice. Drawing from real-world lessons and a major onboarding mishap, she shares how proactive communication can completely transform how clients experience those critical first 30 days.You'll hear practical ways to keep clients informed without overwhelming them, how to create more accountability inside your team, and why consistency matters so much when building trust during large money movements and account transitions. If your onboarding process sometimes feels messy, reactive, or stressful, this episode will help you create a system that feels smoother for everyone involved.In this episode you'll learn:Why proactive weekly communication dramatically reduces client anxiety during onboardingHow to structure a simple “Domino's Pizza Tracker” email your clients will loveThe internal systems and workflows that keep onboarding organized and prevent things from falling through the cracksBest practices for timing, consistency, delegation, and setting expectations during the first 30 days of the client experienceThis episode is packed with simple but highly effective ideas that can immediately elevate your onboarding experience without adding a ton of extra work. If you want clients to feel informed, confident, and cared for from day one, this is an episode you won't want to miss.Check out The First 100 Days Course: The Advisor's Blueprint for a Remarkable Client Experience HERE!Learn more about T2MWorks HERE! Learn more about Asset-Map financial planning software HERE! Learn more about our sponsor Beemo Automation HERE!   Check out the Efficient Advisor YouTube Channel HERE!Connect with Libby on LinkedIn HERE!Successful businesses don't get built alone. You need community! You need collaboration! Join us in The Efficient Advisor Community on Facebook.

This week, we welcome Adam Youngblood, AI strategist, to discuss how AI and agentic AI are becoming pervasive, why early “super Google” use is giving way to assistants that perform work, and how non-technical users can start by asking AI questions when they don't know where to begin. The conversation covers Claude (including Cowork) for research, costing, and spreadsheet creation; the lack of effective onboarding and growing privacy concerns; and frustration with AI bots conducting first-round job interviews. Adam describes agentic tools like OpenClaw and emerging offerings from Google, Amazon, and others, plus practical business opportunities (reducing waste, after-hours call handling, predictive maintenance, and camera-based visual inspection), while also addressing job displacement, data center power/water demands, and calls for ethics and guardrails.

In episode 254, Coffey talks with David Miklas about rapidly changing employment law trends surrounding DEI programs, EEOC enforcement priorities, workplace discrimination claims, AI risks in HR investigations, and the evolving legal landscape employers face in 2026.  They discuss the EEOC's proposal to eliminate EEO-1 reporting requirements and how demographic data impacts systemic discrimination claims; the legal distinction between lawful diversity efforts and illegal DEI employment practices; reverse discrimination lawsuits and Title VII protections for all employees regardless of majority or minority status; the risks of workforce balancing, quotas, and race-conscious hiring decisions; employee resource groups and affinity programs that may unintentionally create unlawful workplace segregation; recent federal court rulings on DEI training, race-based programming, and compelled speech claims; practical recruiting strategies for expanding applicant pools without violating discrimination laws; how employers can maintain merit-based hiring while improving diversity outreach efforts; the increasing role of AI-generated deepfakes and manipulated media in workplace investigations and litigation; discovery risks involving ChatGPT prompts, AI-generated HR documentation, and employment decisions; AI-related hiring fraud, fake applicants, and remote interview concerns; legal concerns around confidentiality, metadata, and AI-generated evidence; and management failures highlighted by viral Reddit workplace stories involving poor supervision, accommodations, and employee performance management.  For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP254  Media mentioned in this podcast:  The JPMorgan Sexual Assault Lawsuit Was Already Messy. AI Is Making It Worse Reddit: Anyone Hire a Recruiter to Recruit Away a Problem  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  David Miklas owns a Labor & Employment law firm and for 27 years he has practiced all types of labor and employment law exclusively representing Florida employers. He has written hundreds of employment law articles, is the co-author for the premier legal textbook used by lawyers for Florida employment law, is a frequent employment law presenter and is a nationally recognized speaker and an invited guest lecturer addressing employment law and human resource issues with over thirty universities, including Harvard. Mr. Miklas graduated from the University of Florida College of Law.   David Miklas can be reached at  https://www.miklasemploymentlaw.com/  https://www.linkedin.com/in/david-miklas-301861121/  About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.  Learning Objectives:  Distinguish between lawful diversity initiatives and illegal employment discrimination practices. Identify emerging AI-related legal risks affecting workplace investigations and HR decision-making. Apply practical management and recruiting strategies that reduce discrimination and compliance risks. 

In this episode, Josh interviews Nathan Hirsch, CEO of Ecom Balance and Outsource School, about hiring overseas talent, especially for senior management roles. Nathan shares strategies for promoting from within, the pros and cons of direct hiring, agencies, and marketplaces, and key legal and tax considerations. He outlines Outsource School's step-by-step hiring and training process, emphasizing the importance of leadership potential and strong financial management. The episode concludes with actionable tips for team building and scaling, plus resources for listeners interested in effective online hiring.Chapters:Introduction to Nathan Hirsch (00:00:00)Host introduces Nathan Hirsch, his entrepreneurial background, and current ventures.Challenges of Hiring Senior Management Overseas (00:00:49)Nathan discusses the difficulties and risks of hiring senior/managerial staff from overseas.Promoting from Within & Key First Hires (00:01:11)Nathan explains the importance of promoting internally and hiring initial team members with leadership potential.Examples of Internal Promotions (00:02:09)Nathan shares real examples of promoting team members to management roles in his companies.Coaching and Poaching Management Staff (00:04:09)Nathan addresses whether he has experience poaching or coaching management-level staff from other companies.Transitioning Part-Time to Full-Time Hires (00:04:53)Nathan describes negotiating with part-time hires to become full-time and exclusive.Legal & Tax Considerations for Overseas Hiring (00:05:02)Discussion on legal and tax implications of hiring overseas contractors and the importance of consulting a CPA.Hiring Methods: Direct, Marketplace, Agency (00:06:26)Nathan outlines the pros and cons of hiring direct, via marketplace, or through an agency.Risk Management When Hiring Direct (00:07:41)Tips for reducing risk when hiring direct, such as collecting identification and emergency contacts.High-Level Hiring Process Overview (00:08:47)Nathan provides a step-by-step overview of the hiring process taught at Outsource School.Training, Onboarding, and Problem Solving (00:10:25)Details on training, onboarding, and handling issues with new hires.Outsource School Resources & Offer (00:11:31)Nathan plugs Outsource School and its resources for business owners.Three Actionable Takeaways Recap (00:12:16)Host summarizes three key actionable takeaways from the episode for listeners.Where to Find Nathan Hirsch (00:15:08)Nathan shares where listeners can connect with him and learn more.Links and Mentions:Tools and Websites"Free Up": "00:01:11""Podcast Outreach Formula": "00:09:35""Outsource School": "00:11:31""VA Calculator": "00:11:31"Additional Resources"Hiring Packet": "00:11:31""Case Study": "00:11:31"Social Media"Nathan Hirsch" on LinkedIn: "00:15:15"Transcript:Josh 00:00:00  Today, I'm super excited to introduce you to Nathan Hirsh. Nathan is a lifelong entrepreneur and currently the CEO of Ecom Balance and Outsource School. Nathan is best known for co-founding Free Up Net in 2015 with an initial $5,000 investment, then scaling it to $12 million in yearly revenue and then having it acquired in 2019. Today, he leads Ecom Balance, an online bookkeeping service for e-commerce and digital businesses, and Outsource School, a membership teaching business owners how to hire effectively online. Nathan has appeared on over 400 podcasts and is a social media personality. Him and his wife live in Denver, Colorado with their two dogs where they are foster parents. So welcome to the show, Nathan.Nathan 00:00:47  Josh, thanks so much for having me. Excited to be here.Josh 00:00:49  What's your experience with hiring, like senior management level staff? do you have any advice or recommendations as to how do you go find like a C level or director level position overseas.Nathan 00:01:05  It's tough. It is by far one of the hardest things to do. So this is kind of how I look at it.Nathan 00:01:11  You can hire managers and senior people to come in. There's a lot of things working against you. Not only do you have to find someone with the right skill and the right managerial experience, but it's also a very tough thing to test for. But you also have to find someone that instantly fits in with your team and that your team will respect. So if I already have five VA's and I'm bringing in Bob to manage these five Vas, I need to know that those five Vas are going to like Bob, trust Bob, and that Bob's going to be able to handle it, and it takes a little bit of time to actually figure that out. So you could go a month or two before actually knowing if someone's a good manager. My strong preference, and this is what we've really been able to do at all our companies, is to always promote from within for managerial roles. And it also makes it so that your first hires at any company are unbelievably key. If you're making your first four hires of your company, you want to hire people that have management experience, that have leadership experience that wants it, that a lot of people don't want to be leaders, don't want to be managers.Nathan 00:02:09  So these are conversations you want to have with your initial hires. You don't want to just hire the data entry VA. You want to hire someone who's maybe overqualified for that initial role and let them know if they prove themselves. You're going to be looking for a leadership role in the future, and we did a great job with that. At Free Up, we had chicken, who was on our Amazon team, who we promoted from within there, and she became head of recruitment. We hired a bookkeeper and then made him the head of bookkeeping. Marius, like I said. And then we had two people, Jane and Layton, who started off just doing like customer emails and then eventually became the two heads of customer service. We needed two of them because we had 24 over seven customer service, but that's kind of how we've always done it. And with econ balance, the initial bookkeepers we hired, we made sure they had leadership and management experience. And they're now the senior bookkeepers and the team leaders of econ now.Nathan 00:02:59  And so it's always easier to promote from within. It's less risky. It's usually cheaper leads to less issues. There are situations where you're not able to do that, but my personal preference is to always promote from within.Josh 00:03:12  That makes a lot of sense. And I would echo 100% what you said there in terms of those key, those initial hires are key hires. Same thing. Even when we've hired a customer service role for our business, or an Amazon assistant or an Amazon specialist or supply chain specialist, it's not just to do the the data entry or the current tasks that we have assigned to them. Each one of them, I have wanted to see that they have management level talent with inside them, that they've had that experience managing other people. They've been promoted consistently in the past in the hopes that you're going to fill this role and then be able to fill even more roles in the future. So I think that's super important. Nathan, is there any experience that you have then with coaching at all, like management level staff.Nathan 00:04:09  no, I don't think I've ever poached like that. I'm trying to think there have been situations whe...

217 | When Students Leave Your Music Studio {fullvoicemusic.com} ⭐ Find links mentioned in this episode here: https://www.fullvoicemusic.com/podcast/217/ ⭐ In this episode of the FULL VOICE Podcast, Nikki Loney explores the good, the not-so-good, and the ugly side of students leaving your studio. From graduating seniors and heartfelt goodbyes to ghosting families and awkward exits, this honest conversation reminds teachers that student departures are a normal part of studio life. Perfect for voice teachers, music educators, and private studio owners, this episode reminds us to hold fast to our studio policies, navigate difficult communication professionally, never burn bridges with students or families, and recognize that some students unexpectedly find their way back years later.

On the podcast: why authentic founder-led content outperforms, tapping into HSA payments to unlock a whole new audience, and the growth lever no dashboard can measure.Top Takeaways:

In this episode of Millions Were Made, Jessica Marx is joined by Brooke Dumas, the Fractional COO brand of Tailored Premier, to examine one of the most overlooked drivers of team performance: ONBOARDING.While many founders dedicate significant time and resources to hiring, far fewer implement a structured onboarding process that ensures new team members are set up for success. The result is often misalignment, underperformance, and early turnover—despite hiring highly qualified individuals.Jessica and Brooke introduce their proprietary 90-day onboarding framework, a system implemented across client organizations to reduce owner dependency, improve clarity, and accelerate employee performance. They emphasize that the first 90 days are not only a critical evaluation period for the employee, but also a reflection of the company's leadership, systems, and operational standards.Through real-world observations, they outline the common mistakes founders make—such as assuming experienced hires require minimal guidance—and explain why clearly documented processes, defined expectations, and consistent feedback are essential to building a high-performing team.This episode covers:Why onboarding is a key determinant of employee success and retentionThe risks of relying on assumptions rather than structured trainingHow lack of clarity leads to inefficiency and increased turnoverThe importance of defining and communicating company standardsWhy SOPs, checklists, and documentation are foundational to scalingHow to structure feedback and milestones within the first 90 daysThe long-term impact of a well-executed onboarding experienceThis episode serves as Part 1 of a two-part series designed to help founders implement a scalable and effective onboarding process that supports both team performance and business growth.Listen now and stay tuned for Part 2, where we will provide a detailed breakdown of the onboarding framework and how to implement it within your organization.Mini-timeline00:14–01:03 — Introduction to the 90-day onboarding framework01:04–02:15 — Why onboarding is critical to employee retention02:16–03:18 — The role of onboarding in shaping company culture03:19–04:53 — The risks of assuming new hires will “figure it out”04:54–06:30 — Common onboarding mistakes made by founders06:31–08:15 — Defining and communicating standards of excellence08:16–10:39 — The importance of SOPs, checklists, and structured plans10:40–11:31 — Hiring under pressure: build first or hire first?11:32–13:57 — The consequences of onboarding without infrastructure13:58–15:20 — The cost of early employee turnover15:21–17:52 — Case example: effective onboarding in practice17:53–19:30 — Building employee engagement and long-term commitment19:31–20:27 — Making informed decisions within the first 90 days20:28–22:42 — Preview of Part 2 and framework overviewResources90-Day Onboarding Framework (Download): https://astounding-founder-8808.kit.com/products/onboarding-blueprintFollow @millionsweremade on Instagram for frameworks + strategy tipsConnect with Jessica:Instagram: @millionsweremade | @thejessicamarxWork with Jessica: Tailored PremierWebsite: Millions Were Made

In this episode of Cents Chat, Kitty and Chris sit down with Sean Ogden, Co-Founder of GiveTech, to talk about one of the least glamorous but most important parts of payments: merchant onboarding. GiveTech's mission is to make giving so simple it can happen at a stoplight, but that kind of frictionless donation experience only works if the platform also has strong controls behind the scenes. The team digs into how GiveTech replaced clunky PDFs, DocuSigns, and awkward PII collection with a branded, mobile-first onboarding workflow that feels simple for customers while supporting underwriting, KYC, and fraud prevention.The conversation also looks at why onboarding has become a bigger responsibility for ISVs and platforms. With card-network monitoring expectations increasing, fintech regulation shifting, and donation platforms becoming attractive targets for fraudsters, getting merchants live is no longer just an administrative step. It is the front door to trust, risk, compliance, and money movement. GiveTech's story shows how better onboarding can reduce sales friction, protect sensitive information, validate identities, and help legitimate organizations start accepting donations faster without making the platform easier for bad actors to exploit.

(Disclaimer: Click 'more' to see ad disclosure) Geobreeze Travel is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as MileValue.com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more.  ➤ Free points 101 course (includes hotel upgrade email template)https://geobreezetravel.com/freecourse  ➤ Free credit card consultations https://airtable.com/apparEqFGYkas0LHl/shrYFpUr2zutt5515 ➤ Seats.Aero: https://geobreezetravel.com/seatsaero ➤ Request a free personalized award search tutorial: https://go.geobreezetravel.com/ast-form If you are interested in supporting this show when you apply for your next card, check out https://geobreezetravel.com/cards and if you're not sure what card is right for you, I offer free credit card consultations athttps://geobreezetravel.com/consultations!Timestamps:00:00 Meet Tikue and Kudos01:53 From First Card to Points Pro03:33 Kudos Platform Overview04:41 Onboarding and Data Linking07:37 Valuing Rewards and Benefits10:31 Credits Overspending Trap12:50 Card Discovery by Spend16:56 Lounge Access Valuation22:57 Annual Fee Worth Calculator24:55 Portfolio View and Nuance31:06 Lounge Crowds and Certainty35:33 Extension and Bill Negotiation38:10 Pricing and Free vs Premium39:20 Wrap UpYou can find Julia at: ➤ Free course: https://julia-s-school-9209.thinkific.com/courses/your-first-points-redemption➤ Website: https://geobreezetravel.com/➤ Instagram: https://www.instagram.com/geobreezetravel/➤ Credit card links: https://www.geobreezetravel.com/cards➤ Patreon: https://www.patreon.com/geobreezetravelYou can find Tikue at:➤ Website: https://www.joinkudos.com/ Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. The content of this video is accurate as of the posting date. Some of the offers mentioned may no longer be available.

One rushed hire can undo years of hard-earned trust on your pool route. We break down how we train and onboard a new pool service employee so customers still get the same clean water, the same reliable routine, and the same professional experience they expect from us.We start with a realistic training timeline (and why three to four weeks of ride-alongs is often the sweet spot), plus the mindset shift that saves your sanity: a new pool technician will have questions, forget steps, and need reminders, even if they seem sharp on day one. From there, we define “culture” in a pool service business, because the service standard you tolerate becomes the service your tech delivers, whether you run a volume route or a premium, detail-driven route.Then we get practical about hiring in today's market, where gig work competes for the same workers. We talk W-2 realities, pay structure options like hourly plus per-pool style bonuses, workers' comp considerations, and the math you need to confirm you're still profitable after payroll taxes. Finally, we outline a field-ready checklist: professional appearance, a consistent stop routine, key water chemistry tests, equipment checks, chemical safety, and the vacuuming standard that prevents the most common customer complaint. We close with a hard truth that matters: character screening can save you from a no-notice quit that leaves you holding the bag.If you found this helpful, subscribe, share it with a pool pro who's hiring, and leave a review so more service techs and owners can find the show.We lay out a practical approach to employee training and onboarding that protects your pool route, your service quality, and the value of your business. We talk honestly about why new techs forget steps, how customer complaints start, and what systems keep things running smoothly.• setting a realistic training timeline with ride-alongs and ongoing check-ins  • defining company culture and the service standard we expect  • hiring challenges from gig work competition and shrinking applicant pools  • planning pay structure, W-2 compliance, breaks, payroll records, workers' comp  • presenting professionally with uniforms, truck signage, and basic conduct rules  • building trust while sharing the right amount of customer information  • teaching a repeatable pool stop routine from visual check to chemicals  • covering water chemistry priorities and what to test weekly versus quarterly  • inspecting equipment early to catch leaks, noise, and flow issues  • training chemical safety and preventing common trichlor mistakes  • setting a clear vacuuming rule to reduce customer complaints  • requiring fast reporting of problems before customers notice  • screening for character to reduce no-notice quitting risk  Learn more at swimmingpoollearning.com.  If you're looking for other podcasts, you can find those by going to my website, sweetpoollearning.com on the banner.  And if you're interested in the coaching program I offer, you can learn more at poolguycoaching.com.  Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y

Many of our clients are playing with Claude, building things, and telling us about their amazing new innovations. But there's a strange misconception out there – the idea that you can just “buy an Agent” and turn it on immediately. AI doesn't quite work this way. These systems “become you” – which means you have to train, maintain, tune, and continuously monitor them. Here's the story for a quick listen. Here is a brief background on “managing and maintaining” AI agents. And remember, this is the power of AI – you want it to “learn” about your company!  But like a junior staff member, you have to coach and train it. Additional Information Introducing HR 2030: A Vision For Agentic Human Resources Agentic HR: Where Enterprise AI Is Going – Imperatives  Why AI Is A Massive Job-Creation Technology, Despite What You Think The Age of the Superworker (and Supermanager) Get Galileo: The AI Superagent for HR Chapters (00:00:00) - The Real Story of AI in Talent Management(00:07:27) - Onboarding the AI Learning Curve

In episode 253, Coffey talks with Anthony Sork about how emotional attachment during onboarding shapes employee engagement, retention, and organizational performance.  They discuss the difference between employee attachment and employee engagement; how onboarding experiences create long-term emotional bonds with organizations; the role frontline managers play in employee retention and discretionary effort; why poor manager engagement creates downstream hiring and retention risks; how employer branding influences attachment before candidates even apply; the impact of lengthy recruiting processes on candidate perception and trust; why organizations should treat onboarding as a strategic investment; the four core attachment perceptions of security, trust, acceptance, and belonging; how emotional bonds form during the first 120 days of employment; practical ways leaders can strengthen employee connection and purpose alignment; the risks of unmanaged onboarding and declining new-hire sentiment; why traditional engagement surveys are lagging indicators of workplace culture; and how individualized onboarding experiences improve retention and team performance.  Mentioned in this episode: Qualtrics' 2026 Global Employee Experience Trends https://www.qualtrics.com/ebooks-guides/employee-experience-trends/   ** Special Offer From Our Guest **  We are pleased to offer a complimentary trial of the Employee Attachment Inventory for an employee who has commenced and who reaches their 90th day of employment in the months of May, June, or July 2026.  Visit www.shcBOND.com and use this code: GoodMorningHREAI2026   Or email Anthony Sork (anthony@sorkhc.com.au)or Selina Sork (selina@sorkhc.com.au) with questions.  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  As a world recognized thought leader in employee perception measurement, Anthony Sork has changed the way organizations understand “Engagement” across the employee lifecycle. Anthony has worked with leaders across all industries to help them understand, measure and manage the emotional bond of their talent to enhance performance and retention and build “Culture's of Excellence'.  Anthony's award winning patented instrument, the Employee Attachment Inventory (EAI) together with the Employee Connection Inventory (ECI) and Employee Detachment Inventory (EDI) have supported thousands of Managers globally to create highly engaged, high performance teams.  Anthony has spoken at leading industry conferences around the world. His audiences describe him as “expert”, “upbeat”, “articulate”, “engaging”, “entertaining” and “passionate”.  Anthony has been featured in the Australian Financial Review, Sydney Morning Herald, Management Today, Human Capital Magazine, Recruitment Extra & ABC Radio.  You can learn more about Employee Attachment, Connection and Detachment across Anthony's social media channels which attract a worldwide audience.  Anthony Sork can be reached at: www.SorkHC.com.au   About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 29 years are empty nesters in Fort Worth.  Learning Objectives:  Understand the difference between employee attachment and employee engagement. Identify the leadership behaviors that strengthen emotional bonds with new hires. Evaluate onboarding practices that improve retention, trust, and belonging. Recognize the long-term organizational risks of poor manager engagement. 

Employee engagement remains one of the most talked-about challenges in the world of work. Year after year, the data tells the same story: levels barely shift, no matter what organizations try. The usual response is to focus on what happens once people are already in the door, but the results rarely change. At the same time, AI is reshaping roles and expectations, making employees question their value in ways that weren't there before. So what if the real engagement problem starts in the hiring process itself? My guest this week is Dr. Roz Cohen, Chief People Officer and author of “The Engagement Dilemma”. In our conversation, she explains why there are three distinct types of engagement, how outdated job descriptions undermine them, and what hiring teams should do differently to build belonging from the start. In the interview, we discuss: Why engagement levels haven't shifted Three types of employee engagement The role of TA in employee engagement Reassessing roles before recruiting Hiring for attributes and behaviours Onboarding for connection and belonging Identity beyond surface characteristics What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify. A full transcript will appear here shortly.

What does it take to build a thriving, high-performance culture inside one of the fastest-growing tech companies in the world, without ever requiring a college degree to get in the door? Mandy Mekhail, Chief of Staff of People at ClickUp, went from teaching in a classroom to leading the people function at a 1,200-person global company, and her journey is anything but conventional. In this episode, Mandy pulls back the curtain on ClickUp's non-traditional hiring philosophy, their obsession with onboarding excellence, and how they're turning AI agents into literal coworkers on the org chart. Whether you're an HR professional, a people leader, or simply curious about where work is headed, this conversation will challenge the way you think about hiring, culture, and the role of AI in your organization. Don't miss it. Key Timestamps [00:00:00] — Introduction: Mandy's Unconventional Path to People Leadership From educator to customer support to Chief of Staff of People at ClickUp, Mandy shares the leap of faith that started it all and the mindset that carried her through. [00:03:00] — Joining ClickUp at Employee #110 Mandy reflects on what it was like to join ClickUp when it had fewer than 100 functional employees and what it's meant to watch it scale to 1,200 people globally. [00:04:00] — The Role That Shaped Everything: Building the Quality Team Six months into ClickUp, Mandy was tasked with building the customer support quality function — and it became the role that fused her education background with her passion for people impact. [00:05:00] — Recruiting Power Users: ClickUp's Unconventional Hiring Strategy Forget job boards. ClickUp finds top talent by recruiting passionate product users from online forums and communities — and it's still a core part of their strategy today. [00:07:00] — Why ClickUp Dropped the Degree Requirement From Day One CEO Zeb Evans made a deliberate call early on: if a bachelor's degree isn't the real signal of capability, don't require it. Mandy explains how skills, integrity, and passion took its place. [00:09:00] — The Interview Question That Reveals Everything One question ClickUp asks every candidate regardless of role: "Give me an example of when you showed fortitude." Mandy explains why resilience is the great equalizer in hiring. [00:10:00] — Onboarding 500 Employees with a 99% KPI Success Rate Within 90 Days Mandy breaks down the layered, outcome-first onboarding framework that got new hires fully productive in weeks — by embedding them in the product from day one. [00:13:00] — Maintaining Culture Across Time Zones, Countries, and Hub Offices With teams spanning San Diego, Dublin, Sydney, Manila, and beyond, Mandy shares how a shared mission and core values become the unifying force across global subcultures. [00:15:00] — Preventing Burnout in a High-Growth, Fast-Shipping Environment High expectations don't have to mean burnout. Mandy explains why clear communication and respectful manager relationships are the real guardrails — not just PTO policies. [00:17:00] — Practical Boundaries in a Always-On World Mandy shares her personal rule: the ClickUp mobile app gets turned off at 5 PM. A small habit with a big message about modeling the boundaries you want your team to keep. [00:18:00] — Inclusion at Scale: How ClickUp Runs Global All-Hands Meetings Rotating time zones, recorded sessions, and a commitment to giving every employee the opportunity to attend live — Mandy breaks down what operational inclusion actually looks like. [00:19:00] — Why Every Single Communication at ClickUp Lives Inside ClickUp No side channels. No email threads. Every conversation, every message, every decision — all in ClickUp. Here's why that radical commitment powers both inclusion and AI at scale. [00:22:00] — The AI Agent Hour: One Hour a Week That's Changing Everything ClickUp gives employees one dedicated hour per week to play with AI Super Agents — no agenda, no expectations. Mandy explains how this structured playtime is dismantling fear and unlocking innovation. [00:27:00] — Advice for HR Leaders Who Are Afraid of AI Mandy's message to people leaders sitting on the fence: don't let your own fear set the tone for the rest of your organization. Start by understanding it yourself — and lean into your compliance and legal superpowers along the way. [00:29:00] — Where AI Has Made the Biggest Impact in the People Function Tier-one operational tasks are the obvious win, but Mandy points to something most HR teams are still missing: using AI for sentiment analysis of HR processes — and why that's the next frontier. [00:31:00] — AI as a Multiplier, Not a Replacement On the noise around AI layoffs, Mandy is clear: ClickUp treats AI agents as coworkers, not substitutes. They even appear on the org chart with the same data architecture as human employees. [00:33:00] — 5,000 AI Agents for 1,200 Employees Inside ClickUp's internal "agent wins" channel and Help Wanted Board — a grassroots knowledge-sharing system that has resulted in more AI agents than people at the company. [00:36:00] — Closing Thoughts: Don't Be Afraid to Try Something for the First Time Mandy's parting challenge to every listener — whether you're in tech or not: dive in, explore, and trust that understanding AI will transform how you see your role, your team, and your future. A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more Connect with Brandon Laws: LinkedIn | Instagram | About Connect with Xenium HR: Website | LinkedIn | Facebook | Twitter | Instagram | YouTube

In this solo episode, Steve P. Young breaks down the latest trends in app monetization and distribution, sharing insights from recent industry discussions, including key takeaways from the Business of Apps event.Steve will also answer audience questions related to apps, business growth, monetization, and scaling strategies, and share practical insights you can apply immediately to increase downloads, improve retention, and grow revenue.Whether you're a founder, indie developer, or growth marketer, this episode will help you refine your onboarding flow, paywall strategy, and pricing model for better conversion and long-term success.You'll learn how to build a high-performing strategy around:✅ Onboarding optimization✅ Pricing strategy for apps✅ Distribution channels (ASO, paid ads, partnerships)✅ User acquisition trends✅ Industry shifts shaping 2026Learn More:Join the App Founder's Community:https://appfounders.co/Work with us to grow your apps faster & cheaper:https://www.appmasters.com/You can also watch this video here: https://youtube.com/live/sqopVyCWzYo*********************************************SPONSORSWant to know what ads your competitors are running right now?SocialPeta gives you access to real ad creatives and market insights across apps, games, and emerging content formats, so you can stay ahead without endless trial and error.Check it out at https://www.socialpeta.com/*********************************************Ready to take action? Start exploring AppsFlyer's deep linking suite -  coming soon as a standalone solution, independent of their measurement packages → ⁠https://bit.ly/46O7Wgd*********************************************Follow us:YouTube: ⁠AppMasters.com/YouTube⁠Instagram: ⁠@App MastersTwitter: ⁠@App MastersTikTok: ⁠@stevepyoung⁠Facebook: ⁠App Masters⁠*********************************************

Patrick Forquer is the Chief Revenue Officer at Legora, the fastest growing enterprise business to ever hit $100M in ARR and now on track to hit over $250M in ARR by the end of the year. They recently raised a $550 million Series D at a $5.55 billion valuation, led by Accel, note 20VC did participate and is an investor in the company.  AGENDA: 0:00 – How Jude Law Generated $50 Million in Qualified Pipeline 4:00 – Why Implementation is Your Secret Weapon to Win in AI 5:50 – Why AI Enterprise Sales Require "Legal Engineers" 7:45 – The 6-Figure Rule: When Should Humans Control Sales 12:55 – Is Legora Vastly Overvalued at $5.5BN?  15:45 – How to do global expansion in a world of AI 18:00 – How to Win Supremely Competitive Markets 24:45 – Why Giving Your Product Away for Free is a Death Sentence 33:55 – Legora's Onboarding and Training Playbook for Sales Teams 38:25 – Spotting Red Flags: How to Know if a Sales Rep Will Fail in 45 Days 46:30 – How to Structure Sales Commissions in a World of AI 49:40 – How to do Revenue Forecasting in a World of AI 1:00:30 – Will companies vibe code solutions and no longer buy a SaaS products?