Podcasts about Salesforce

Dan Hurwitz is a revenue and business transformation leader with a proven track record of scaling growth-stage B2B tech companies. He has led 12 Series A through C startups through GTM transformations, driving 5 successful exits, including acquisitions by Salesforce, Under Armour, and InMarket. Dan excels at building high-performance sales, marketing, and customer success teams, aligning GTM strategies with business goals, and accelerating revenue growth. Dan also consults early-stage startups through his company First Trax Advisors and hosts the podcast How to UnF**k Your Startup, offering insights to help founders navigate growth challenges.Want to learn more about Dan? Check him out here - https://www.linkedin.com/in/dahurwitz/Want more content from Brandon? Click here - https://linktr.ee/getoveryourself_podcast

Bret Taylor's legendary career includes being CTO of Meta, co-CEO of Salesforce, chairman of the board at OpenAI (yes, during that drama), co-creating both Google Maps and the Like button, and founding three companies. Today he's the founder and CEO of Sierra, an AI agent company transforming customer service. He's one of the few people I've met who's been wildly successful at every level—from engineer to C-suite executive to founder—and across almost every discipline, including PM, engineer, CTO, COO, CPO, CEO, and board member.In this conversation, you'll learn:1. The brutal product review that nearly ended his Google career—and how that failure led to creating Google Maps2. The question Sheryl Sandberg taught him to ask every morning (“What's the most impactful thing I can do today?”) that transformed how he approached every role3. The three AI market segments that matter4. Why AI agents will replace SaaS products5. His framework for knowing whose advice to actually listen to—and how that came in handy during the OpenAI board drama6. The counterintuitive go-to-market strategy most AI startups get wrong7. Sierra's outcome-based pricing model that's transforming how enterprise software is sold (and why every SaaS company should adopt it)8. What he's teaching his kids about AI that every parent should know—Brought to you by:CodeRabbit—Cut code review time and bugs in half. Instantly: https://coderabbit.link/lennyBasecamp—The famously straightforward project management system from 37signals: https://www.basecamp.com/lennyVanta—Automate compliance. Simplify security: https://vanta.com/lenny—Where to find Bret Taylor:• X: https://x.com/btaylor• LinkedIn: https://www.linkedin.com/in/brettaylor/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Bret Taylor(04:10) Bret's early career and first major mistake(08:24) The birth of Google Maps(11:57) Lessons from FriendFeed and the importance of honest feedback(31:30) The future of coding and AI's role(45:26) Preparing the next generation for an AI-driven world(48:46) AI in education(52:05) Business strategies in the AI market(01:04:38) Outcome-based pricing in AI(01:09:15) Productivity gains and AI(01:17:35) Go-to-market strategies for AI products(01:21:49) Lightning round and final thoughts—Referenced:• Marissa Mayer on LinkedIn: https://www.linkedin.com/in/marissamayer/• “Lazy Sunday”—SNL: https://www.youtube.com/watch?v=sRhTeaa_B98• Quip: https://quip.com/• Sierra: https://sierra.ai/• FriendFeed: https://en.wikipedia.org/wiki/FriendFeed• Sheryl Sandberg on LinkedIn: https://www.linkedin.com/in/sheryl-sandberg-5126652/• Jim Norris on LinkedIn: https://www.linkedin.com/in/halfspin/• Paul Buchheit on X: https://x.com/paultoo• Sanjeev Singh on LinkedIn: https://www.linkedin.com/in/sanjeev-singh-20a1b72/• Barack Obama: https://www.obamalibrary.gov/obamas/president-barack-obama• Oprah Winfrey: https://en.wikipedia.org/wiki/Oprah_Winfrey• Ashton Kutcher: https://en.wikipedia.org/wiki/Ashton_Kutcher• PayPal Mafia: https://en.wikipedia.org/wiki/PayPal_Mafia• Sam Altman on X: https://x.com/sama• Warren Buffett on X: https://x.com/warrenbuffett• Unix: https://en.wikipedia.org/wiki/Unix• Fortran: https://en.wikipedia.org/wiki/Fortran• C: https://en.wikipedia.org/wiki/C_(programming_language)• Python: https://www.python.org/• Perl: https://www.perl.org/• Rust: https://www.rust-lang.org/• Eleven Labs: https://elevenlabs.io/• The exact AI playbook (using MCPs, custom GPTs, Granola) that saved ElevenLabs $100k+ and helps them ship daily | Luke Harries (Head of Growth): https://www.lennysnewsletter.com/p/the-ai-marketing-stack• Confluent: https://www.confluent.io/• Databricks: https://www.databricks.com/• Snowflake: https://www.snowflake.com• Harvey: https://www.harvey.ai/• Behind the founder: Marc Benioff: https://www.lennysnewsletter.com/p/behind-the-founder-marc-benioff• Larry Summers's website: https://larrysummers.com/• AutoCAD: https://www.autodesk.com/products/autocad/overview• Revit: https://www.autodesk.com/products/revit/• The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher): https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Pricing your AI product: Lessons from 400+ companies and 50 unicorns | Madhavan Ramanujam: https://lenny.substack.com/p/pricing-and-scaling-your-ai-product-madhavan-ramanujam• Cursor: https://cursor.com/• CodeX: https://openai.com/codex/• Claude Code: https://www.anthropic.com/claude-code• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• DirecTV: https://www.directv.com/• SiriusXM: https://www.siriusxm.com/• Wayfair: https://www.wayfair.com/• Akai: https://www.akaipro.com/• Chubbies Shorts: https://www.chubbiesshorts.com/• Weight Watchers: https://www.weightwatchers.com/• CLEAR: https://www.clearme.com/• Stripe: https://stripe.com/• Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein• Twilio: https://www.twilio.com/• ServiceNow: https://www.servicenow.com/• Adobe: https://www.adobe.com/• Jobs to be done: https://jobs-to-be-done.com/jobs-to-be-done-a-framework-for-customer-needs-c883cbf61c90• The ultimate guide to JTBD | Bob Moesta (co-creator of the framework): https://www.lennysnewsletter.com/p/the-ultimate-guide-to-jtbd-bob-moesta• Inception: https://www.imdb.com/title/tt1375666/• Alan Kay's quote: https://www.brainyquote.com/quotes/alan_kay_100831• Jobs at Sierra: https://sierra.ai/careers—Recommended books:• Monetizing Innovation: How Smart Companies Design the Product Around the Price: https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Competing Against Luck: The Story of Innovation and Customer Choice: https://www.amazon.com/Competing-Against-Luck-Innovation-Customer/dp/0062435612• Endurance: Shackleton's Incredible Voyage: https://www.amazon.com/Endurance-Shackletons-Incredible-Alfred-Lansing/dp/0465062881—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Today on the Salesforce Admins Podcast, we talk to Derika West, IT Application Support Analyst II at KinderCare Learning Companies. Join us as we chat about how she got started in her tech career and how she started her Salesforce journey. You should subscribe for the full episode, but here are a few takeaways from […] The post Breaking Into Tech With a Nontraditional Background appeared first on Salesforce Admins.

Hey CX Nation,In this week's episode of The CXChronicles Podcast #262, we welcomed Pasquale DeMaio, Vice President at Amazon Web Services (AWS) based in Seattle, WA. Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.In this episode, Pasquale and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team at AWS think through on a daily basis to build world class customer experiences.**Episode #262 Highlight Reel:**1. How AWS thinks about team-building strategies  2. Leveraging Amazon Connect's Unified AI Engine  3. Streamlining customer service & success to fuel growth 4. Investing & supporting employee-driven innovation & cross-team collaboration 5. Building customer-centricity into the DNA of your engineering team Click here to learn more about Pasquale DeMaioClick here to learn more about Amazon Web Services (AWS)Huge thanks to Pasquale for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the customer experience & customer success space into the future.If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today.For our Spotify friends, make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community.For our Apple friends, same deal -- follow CXCP and leave us a review letting folks know why you love our customer focused content.You know what would be even better?Go tell one of your friends or teammates about CXC's content,  strategic partners (Hubspot, Intercom, & Zendesk) & On-Demand services & invite them to join the CX Nation!Want to see how your customer experience stacks up to others, ask us about the CXC Healthzone, an intelligence platform that shares benchmarks & insights from companies across the world. Huge thanks for being apart of the "CX Nation" and helping customer focused business leaders across the world make happiness a habit!Reach Out To CXC Today!Support the showContact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

Check out my newsletter at ⁠TKOPOD.com⁠ and join my new community at ⁠TKOwners.com⁠.I sat down with Sam Thompson again and we talked about why it's never been easier to clone massive SaaS companies and sell the same functionality for 90% less. We broke down how AI is turning platforms like Salesforce, AppFolio, and RentManager into overpriced dinosaurs, and how you can use tools like BuiltWith, G2, and Manus to reverse-engineer their features and customers. Sam even shared how he ran paid traffic to a $1 trial landing page before building the product—and people bought it. We also talked about his new strategy for selling backlinks like products in a Shopify-style marketplace, why form factor changes (like caffeinated gum or chewable toothpaste) are underrated business models, and how his hummingbird nectar side hustle is still going strong. You can find Sam on Twitter (⁠https://x.com/ImSamThompson⁠) and check out what he's up to at ⁠https://www.unlimitedcontent.com/⁠Timestamps below. Enjoy!---Watch this on YouTube instead here: ⁠tkopod.co/p-yt⁠Ask me a question on or off the show here: ⁠http://tkopod.co/p-ask⁠Learn more about me: ⁠http://tkopod.co/p-cjk⁠Learn about my company: ⁠http://tkopod.co/p-cof⁠Follow me on Twitter here: ⁠http://tkopod.co/p-x⁠Free weekly business ideas newsletter: ⁠http://tkopod.co/p-nl⁠Share this podcast: ⁠http://tkopod.co/p-all⁠Scrape small business data: ⁠http://tkopod.co/p-os⁠---00:00 Disruption in Software Pricing02:58 The Commoditization of Services05:52 AI and the Future of Business09:08 Innovative Business Ideas and Form Factors12:04 The Rise of Transparency in Business14:57 Exploring New Market Opportunities17:53 Backlink Strategies and SEO Insights20:45 Testing New Business Models24:04 The Value of High-Quality Backlinks

„Master of Search“ war für viele ein Synonym für exzellente Google Ads. Aber die Realität ändert sich – und wir mit ihr. In dieser Episode erfährst du, warum wir unsere Marke zu Master of Scaling weiterentwickeln – und was das für dich konkret bedeutet. Denn wenn du 2025 mit Google Ads noch effizient arbeiten willst, brauchst du mehr als nur Kampagnenwissen. Du brauchst ein System, das Strategie, CRM, Automationen und Kanäle sinnvoll miteinander verbindet. Ich zeige dir: – warum PMAX-Kampagnen jetzt mehr Daten liefern – aber auch mehr Interpretationsfehler verursachen können – wie du Mobile-Apps als Geldfalle erkennst und ausschließt – welche Stolperfallen AI-Max mitbringt und wann du lieber die Finger davon lässt – wie du Branding-Richtlinien richtig nutzt – und warum viele Google Ads-Konten durch fehlendes Tracking oder falsche Annahmen systematisch Geld verbrennen Außerdem erfährst du, wie du mit Tools wie Make, ChatGPT & CRM-Verknüpfungen (HubSpot, Salesforce & Co) dein Marketing nicht nur effizienter, sondern auch skalierbarer machst. Die Zeit von „nur Google“ ist vorbei. Jetzt geht's um dein ganzheitliches Wachstum. Wenn du verstehen willst, wo bei dir noch echtes Potenzial liegt – hör rein.

Tien Tzuo has been at the epicenter of Silicon Valley innovation for three and a half decades. In 1990, Tien was hired by Oracle. Eight years later, he joined Salesforce as employee #11. In 2007, he co-founded Zuora, a company he has been running since its creation. Tien and his team grew Zuora from an idea to a company that was valued at $1.5B when it was acquired in early 2025. In this interview, Tien shares why great startups need to have a visionary who is supported by leaders who can manage both relationships and execution. He dispels the Genius/Jerk myth so often associated with leaders like Steve Jobs, he shares what he has learned about selecting exceptional talent, and Tien discusses how the lessons he has learned about founders apply to other businesses and in our personal lives too. He closes the interview by sharing what fills him with optimism and what mistakes humans are making today that the people of 2075 will look back at in disbelief. Tien currently serves as CEO of Zuora (NYSE:ZUO), a company he co-founded in 2007 and took public in 2018. Under Tien's leadership, Zuora has emerged as the leading evangelist of the Subscription Economy -- the idea that all industries are shifting to a customer-centric, subscription-based business model. He is also the author of "SUBSCRIBED: Why the Subscription Model Will Be Your Company's Future - and What to Do About It". His second book, “Founders, Keepers: Why Founders Are Built to Fail, and What It Takes to Succeed,” was released in June 2025.

Episode Description:In this powerful episode of Awaken with Oliver, Oliver and Akeem Shannon walks you through the real-world path of starting with nothing and building something meaningful.From the importance of giving to practical advice on starting a side hustle, buying and selling, and understanding contracts, this episode blends spiritual insight with grounded strategy.Oliver and Akeem Shannon also explores the emotional layers of growth, from self-expression to the role of children, education, and the overwhelming influence of social media. It's a full-circle conversation that bridges both personal empowerment and practical entrepreneurship.Whether you're just starting out, feeling stuck, or looking to reconnect with your purpose — this one's for you.

Is your SaaS team aligned—or just busy? In this episode of SaaS Fuel, Jeff Mains sits down with Jolly Nanda, GTM advisor and sales strategy expert, to discuss how SaaS founders can build scalable growth by aligning product, marketing, and sales from day one.Jolly shares insights from scaling teams at SAP, Adobe, and Atlassian, and breaks down what early-stage SaaS leaders can do today to build healthy sales pipelines, improve forecasting accuracy, and foster a culture of truth-telling inside the funnel.In this episode, you'll learn:How to fix the misalignment between sales, product, and marketingWhat most founders get wrong about pipeline hygieneWhy culture—not comp plans—drives real sales performanceHow to use product-led growth alongside sales, not against itThe mindset shift every founder must make to scaleIf you're tired of hero sales and pipeline guesswork, this episode gives you a clear framework to build process-driven, revenue-responsible teams.Key Takeaways00:00 – The sales number isn't the whole story04:10 – Early-stage GTM red flags05:30 – Product, marketing, and sales: 1 team, not 306:42 – Sales culture vs sales process08:18 – Why incentives don't fix a broken system10:01 – How to build a truth culture in sales11:47 – Why PLG doesn't mean anti-sales13:40 – Building alignment between product and revenue teams15:19 – The right kind of friction in sales and onboarding17:02 – Discovery before demo (and why that order matters)19:14 – “Hero sales” vs. scalable sales21:00 – Why most pipeline data is not accurate22:48 – Trust is a byproduct of process24:12 – 4 elements of good pipeline hygiene26:00 – Sales managers: stop being scorekeepers28:09 – Real forecasting starts with sales call truth29:20 – The connection between missed targets and broken process30:32 – How to change sales culture without killing morale32:00 – Leading indicators vs lagging indicators in GTM34:29 – Product-led + sales-led = better customer journey36:14 – Why you need revenue roles inside product38:06 – Pricing is part of GTM, not just finance 40:00 – Aligning marketing messaging with sales narratives41:27 – The next evolution of GTM rolesTweetable Quotes"Pipeline hygiene isn't a Salesforce task—it's a culture of truth." – Jolly Nanda"If sales, marketing, and product aren't on the same page, your customer feels it first." – Jolly Nanda"Don't fix sales with comp plans. Fix it with better process and culture." – Jolly Nanda"Product-led growth isn't the enemy of sales—it's fuel for it." – Jolly Nanda"The goal isn't activity—it's alignment." – Jeff MainsSaaS Leadership LessonsPipeline hygiene is a culture issue. It's not just about clean CRM—it's about truth in the funnel.Sales, product, and marketing must operate as one team. Siloed GTM leads to chaos and churn.Product-led growth doesn't eliminate sales—it elevates it. The handoff must feel seamless to the customer.Scalable sales = process + mindset. Don't build your GTM around a hero rep.Truthful forecasting starts with sales conversations. If reps are sandbagging or guessing, fix the culture first.Curiosity beats control. The best leaders build cultures where feedback flows freely across GTM.Guest ResourcesWebsite -

This week, we're going into the archives to bring back our classic conversation with Cale Tully, VP of Enterprise & Mid-Market Sales at Sprout Social.Drawing on his 11 years in leadership at Salesforce, Cale joins Ross to discuss three timeless tips for operationalizing deal excellence. They cover understanding the three 'whys' behind your prospect's motivations, maintaining deal momentum through frequent communication, and calibrating deal risk to ensure success.

Dime qué piensas del episodio.Hoy tengo una conversación que no se parece a ninguna otra que hayas escuchado en Cracks. Mi invitada es Eva Marcuschamer, @evamarcuschamer psicóloga, psicoanalista, ex guía Montessori, autora de seis libros —incluyendo La otra vida de Daniel, donde narra con valentía el suicidio de su hijo— y cocreadora del podcast Calladitas No, un espacio donde rompe silencios incómodos con una voz sabia, honesta y profundamente humana.Si alguna vez te has sentido rebasado por el dolor, confundido por el rol de ser padre, o simplemente perdido en tu propio camino, esta entrevista tiene algo que decirte.IMPORTANTE:Si tu o alguien que conoces está experimentando momentos difíciles y contemplando la posibilidad de terminar con su vida busca ayuda profesional de inmediato y contacta a al 911 o a tu número local de emergencias.Para ayuda psicológica en México comunícate al *0311 o al 55 5658 1111 y en los EE. UU., llama o envía un mensaje de texto al 988 para comunicarte con la Línea de Prevención del Suicidio y CrisisSigue Cracks Podcast en YouTube aquí."No puedes permitir que tu pasado se convierta en la cárcel de tu futuro."- Eva MarcuschamerComparte esta frase en TwitterEste episodio es presentado por Salesforce, el CRM de IA número uno en el mundo y su nueva solución, Agentforce y por Diri Movil la compañía de telefonía que te permite tener 2 líneas en un solo plan.Qué puedes aprender hoyCómo aceptar la oscuridad para sanarLa importancia del autoconocimientoRecursos para la atención a la salud mental*Este episodio es presentado por Salesforce, el CRM de IA número uno en el mundo.Su nueva solución, Agentforce, no es simplemente un asistente digital. Es una suite de agentes autónomos diseñada para trabajar codo a codo con los equipos humanos, combinando datos unificados y capacidades avanzadas de IA para llevar a cabo tareas de forma autónoma o colaborar con los empleados en tiempo real. Salesforce integra todos tus datos en un solo ecosistema de IA. Los agentes de Agentforce pueden analizar y actuar sobre la información de cada cliente de manera segura y confiable, transformando cada rol y flujo de trabajo para alcanzar una escala operativa sin precedentes.Revoluciona tu negocio con Salesforce en cracks.la/agentforce*Este episodio es presentado por Diri Móvil, Este episodio es presentado por DIRI MÓVIL, la primera telefonía en México que te permite tener dos líneas activas al mismo tiempo en un solo plan.Puedes tener una línea para tu negocio y otra personal, o simplemente sumar una más sin cambiar la que ya usas.Esto es posible gracias a su tecnología DUA: una segunda eSIM que opera en una red distinta a la principal.Así puedes usar dos WhatsApps, separar tus mundos, y manejar todo desde un solo teléfono, de forma práctica e intuitiva y tener 24 gigas en tu línea principal y 10 gigas en la secundaria por $339 pesos al mes.Y lo mejor: puedes probarlo gratis por 7 días con una eSIM de prueba en www.diri.mx/cracks. Ve el episodio en Youtube

Why you should listenSanjeet Mahajan shares his journey building AgentForce agents and custom AI solutions, revealing the critical prompt engineering techniques that eliminate hallucinations and deliver real ROI.Learn the decision framework for when to use AgentForce versus building custom agents with LangChain and CrewAI, plus real case studies from hospitality and real estate showing measurable results.Discover how to create your own "Content Crafter" AI agent that generates marketing ideas in 10 minutes instead of 3-4 weeks, based on your unique business journey and client data.As a Salesforce consultant, you're watching competitors struggle with AgentForce implementation while others race ahead with custom AI agents. The hallucinations, pricing concerns, and lack of clear guidance on when to build versus buy has left many of you spinning your wheels. I see this frustration constantly - talented consultants who know their platforms inside-out but feel lost in the AI maze. In this episode, I talk with Sanjeet Mahajan from Kizzy Consulting, who's spent months in the trenches building both AgentForce and custom agents. We dive deep into the prompt engineering techniques that actually work, the decision framework for choosing platforms, and proven case studies that show real ROI. If you're tired of AI hype and want practical implementation strategies that work, this conversation will give you the roadmap you need.About Sanjeet MahajanSanjeet Mahajan is the Founder & CEO of Kizzy Consulting, a Salesforce Ridge and ISV Partner helping nonprofits, real estate, and homecare teams grow with clean data, smart automation, and human-first design. A seasoned Technical Architect with a deep curiosity for AI, Sanjeet is building intelligent systems that think, act, and adapt—so businesses don't just keep up, they leap ahead.Resources and LinksKizzyconsulting.comSanjeet's LinkedIn profileLangChainCrewAIN8NNotebookLMNapkin.aiPrevious episode: 624 - How to Turn Client Cloud Platform Pain Into Profitable Migration Projects with Jon TopperCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringFree Training for AI & Tech Consultants Ready to Stop Trading Time for MoneyJoin our newsletterSuggested resource

Nadia Rawlinson and Michael Alter are co-owners of the WNBA team, the Chicago Sky. Nadia was the Chief People Officer at Slack Technologies when the company was acquired by Salesforce in 2021 for $28 billion.  She is an advisor for Google Ventures, serves on the Stanford University Board of Trustees and is on the Board of Directors for J. Crew and Vail Resorts. Michael is President of the Alter Group, which was founded by his father and has become one of the largest private commercial real estate developers in the country.  He is also the founder and a board member of the non-profit organization City Year Chicago. In today's conversation, we will learn: (1:05) – What were Michael and Nadia's formative years like?(4:16) – How and why did Michael join the family business (Alter Group)?(8:39) – How did Nadia define her career path after the Slack acquisition?(12:23) – What makes for a good board member?(15:12) – What do entrepreneurs get wrong when building a business?(16:43) – Why did Michael decide to buy Chicago Sky?(21:08) – What does being a good “steward” of the Chicago Sky mean to Nadia?(24:35) – How does the organizational structure of a sports franchise work?(29:01) – What life lessons have Nadia and Michael brought home from Chicago Sky?(33:15) – What are Michael and Nadia's “why's”?  © 2025 Northern Trust Corporation. Head Office: 50 South La Salle Street, Chicago, IL 60603. Incorporated with limited liability in the U.S. Member FDIC.

Unser heutiger Gast wurde in Dresden geboren, studierte Computerlinguistik in Leipzig und Saarbrücken und promovierte später an der Stanford University – betreut von keinem Geringeren als Andrew Ng und Chris Manning. Seine Dissertation wurde als beste Informatik-Promotion ausgezeichnet. Nach Stationen bei Microsoft und Siemens gründete er sein erstes Unternehmen: MetaMind, ein Deep-Learning-Startup, das 2016 von Salesforce übernommen wurde. Dort war er anschließend Chief Scientist, leitete große Forschungsteams und trieb die KI-Strategie des Konzerns maßgeblich voran. Heute ist er Gründer und CEO von you.com, einer KI-basierten Suchmaschine, die als datenschutzfreundliche, transparente und anpassbare Alternative zu klassischen Anbietern auftritt, mit einem starken Fokus auf Nutzendenkontrolle und verantwortungsvoller KI. Zudem investiert er über seinen Fonds AI+X in KI-Startups weltweit. Seine wissenschaftlichen Arbeiten zählen zu den meistzitierten im Bereich NLP und Deep Learning, über 170.000 Mal, und viele seiner Ideen haben die Entwicklung heutiger Sprachmodelle mitgeprägt. Ein herzliches Dankeschön an Adrian Locher, CEO und Gründer von Merantix, für die Vermittlung dieses Gesprächs. Seit über acht Jahren beschäftigen wir uns in diesem Podcast mit der Frage, wie Arbeit den Menschen stärkt, statt ihn zu schwächen. In 500 Gesprächen mit über 600 Menschen haben wir darüber gesprochen, was sich für sie geändert hat, und was sich noch ändern muss. Wie können wir verhindern, dass KI-Systeme nur effizienter, aber nicht gerechter werden und worauf kommt es bei der Gestaltung wirklich an? Welche Rolle spielt Transparenz, wenn es um Vertrauen in KI geht, besonders in sensiblen Anwendungen wie Suche, Bildung oder Arbeit? Und was braucht es, um KI so zu entwickeln, dass sie unsere Fähigkeiten erweitert, statt sie zu ersetzen? Fest steht: Für die Lösung unserer aktuellen Herausforderungen brauchen wir neue Impulse. Daher suchen wir weiter nach Methoden, Vorbildern, Erfahrungen, Tools und Ideen, die uns dem Kern von New Work näherbringen. Darüber hinaus beschäftigt uns von Anfang an die Frage, ob wirklich alle Menschen das finden und leben können, was sie im Innersten wirklich, wirklich wollen. Ihr seid bei On the Way to New Work – heute mit Richard Socher. [Hier](https://linktr.ee/onthewaytonewwork) findet ihr alle Links zum Podcast und unseren aktuellen Werbepartnern

In today's Cloud Wars Minute, I break down Google Cloud's explosive Q2 performance — including a 32% revenue jump, a $106 billion backlog, and a surge in billion-dollar deals.Highlights00:14 — We saw a great re-acceleration by Google Cloud. In Q2, it recorded great numbers across the board. I think what this shows is that large enterprises are buying fully into the Google Cloud value proposition. It's made huge strides there. These are AI-hungry customers who realize they've got potentially a great partner in Google Cloud.01:05 — Q2 revenue for Google Cloud was up 32% to $13.6 billion. The backlog for Google Cloud was up 38% to $106 billion. This is a number that Google Cloud has not released publicly before. It was buried deep in their numbers. But it brought it up on the earnings call. One quarter ago, it was about $90 billion. It's now at $106 billion. Billion-dollar deals surged.02:39 — It added 28% more in Q2 than it did in Q1 — huge. Again, a sense of momentum. It's bringing in new revenue, new customers, new prospects. Also, Google Cloud's parent company, Alphabet, is boosting CapEx by $10 billion for this year — up from the original $75 billion plan.03:38 — I'll be looking to see, on July 30, when Microsoft releases its numbers: did they see the same kind of growth acceleration that Google Cloud did? In Q1, Google Cloud's revenue grew 28%. This quarter, it improved to 32%. While Microsoft's cloud business is much bigger than Google Cloud, it's understandable that Google Cloud would have a higher growth rate.04:35 — Google Cloud is doing a lot of things right — from its AI-native technology and cloud infrastructure business, to what it's doing in data analytics, and the way it's forged partnerships with everybody: Oracle, SAP, ServiceNow, Salesforce, Workday. It's really opened it up.05:00 — It's making it easier for customers to put together the complex types of solutions needed as we move into this very different future. Hats off to Google Cloud and Thomas Kurian for a great quarter. Visit Cloud Wars for more.

This week, we're talking all about productivity, and there's no better guest to guide us than Lucy Watkins, Head of Productivity at Salesforce and proud mum of two. Lucy doesn't just talk about getting more done. She lives and breathes it. She leads a global sales team while being a visible advocate for working parents. She also sponsors Salesforce's Parents and Families Equality Group, helping to shape how major companies support parents in the workplace. In this honest and energising conversation, Lucy shares the three pillars that help her balance high-impact leadership with real-life parenting. She talks about the mindset shift that helped her leave burnout behind, how she uses a weekly “family playbook” to create alignment at home, and why being a parent is actually the best leadership training you'll ever have. We explore time blocking, boundary-setting, relationship dynamics, how to ask for help, and why career ambition does not have to mean constant hustle. Lucy opens up about her own challenges, including how she and her partner rebuilt their home life from survival mode into something intentional, joyful, and sustainable. Whether you're knee-deep in nappies or navigating a promotion while managing school runs, this episode is packed with real talk and practical wisdom to help you feel more in control and less alone. Mums on Cloud Nine is your go-to destination for inspiring content that empowers women to build a life and career they love. Each week, we share expert advice, personal stories, and practical tips across a range of topics, from health and mindset to money and career growth. Check out our website at www.mumsoncloudnine.co.uk and subscribe for weekly tips to elevate your mindset.

In this episode of the CPQ Podcast, we welcome Don Khamapirad, CEO of Veloce Apps, to explore how modern CPQ solutions are evolving for complex industries like manufacturing, life sciences, business services, and fintech. Don shares his journey from Oracle and Apttus/Conga to leading multiple startups through growth stages—and now driving Veloce's transformation from a software provider to a full-service Salesforce Revenue Cloud implementation partner. You'll hear insights on: Why constraint-based configuration is key to solving large-scale quoting challenges How Salesforce Revenue Cloud Advanced supports multi-layer configurations and up to 100,000 quote lines Where AI fits into the CPQ process, especially in speeding up quote creation and improving customer response times How Veloce delivers CPQ success with 5–18 month projects, deep Salesforce alignment, and a focus on high user adoption The five major use cases Veloce solves, including SAP upgrades and complex pricing transformations Don also shares a personal side—his love for archery with his daughter and his excitement about building industry connections at Dreamforce this October. If you're navigating the shift to Salesforce Revenue Cloud Advanced, or tackling complex quoting problems, this episode is packed with practical takeaways.

When we talk about the future of enterprise software, AI is front and center. But behind the buzzwords, real transformation is happening in how businesses plan, execute, and deliver professional services. In this episode, I sat down with Raju Malhotra, Chief Product and Technology Officer at Certinia, to explore how AI is shifting from theory to practice in high-scale environments. Certinia, a native ISV on Salesforce, is helping global tech and service firms like Cisco, Siemens, and PwC automate their services operations. With over two million users and six million active projects, the platform isn't just adding AI for the sake of it. It's embedding it directly into workflows to solve tangible business challenges. Raju shares a clear framework for understanding how different types of AI are being implemented. Predictive AI is already deeply integrated into enterprise processes. Generative AI is gaining traction for simplifying content and communication. Agentic AI, the most recent frontier, enables digital agents to complete complex tasks independently within enterprise guardrails. What stood out in our conversation was the emphasis on outcomes over features. Raju makes a compelling case for starting every technology decision by understanding the customer's goals. Certinia's approach avoids chasing trends for the sake of headlines. Instead, the focus is on delivering results like improved margins, higher resource utilization, and smarter project delivery. We also discussed Certinia's early adoption of Salesforce's Agent Force and how their team works closely with Salesforce engineering to align on AI strategy. Rebranding their ERP Cloud to Financial Management Cloud was another move that reflects their sharper focus on services-centric financials, rather than trying to be everything to everyone. There's a clear message in this conversation. Innovation in AI must be matched with investment in performance, latency, scale, and user experience. For any tech leader navigating the AI landscape, Raju's insights provide a grounded, real-world guide. How are you aligning your AI investments with measurable business outcomes?

Stallone Summer continues with 2023's Expend4bles (aka The Expendables 4), a movie that's essentially a senior citizen Fast & Furious. LIVE from San Francisco, Jessica St. Clair starts to lose her mind but nevertheless helps Paul & Jason cover Stallone & Statham's sexual chemistry, protocol for using brass knuckles, Sly's skull ring, the motorcycle chase on a boat, all the awful green screen, the Megan Fox & Jason Statham sex scene, the bonkers list of actors considered for Andy Garcia's role, and so much more. Don't forget to sign up for our Men's Studies intensive class! And we don't know what Salesforce does, but thank you Salesforce for being our unofficial sponsor. • Go to hdtgm.com for tour dates, merch, FAQs, and more• Have a Last Looks correction or omission? Call 619-PAULASK to leave us a voicemail!• Submit your Last Looks theme song to us here• Join the HDTGM conversation on Discord: discord.gg/hdtgm• Buy merch at howdidthisgetmade.dashery.com/• Order Paul's book about his childhood: Joyful Recollections of Trauma• Shop our new hat collection at podswag.com• Paul's Discord: discord.gg/paulscheer• Paul's YouTube page: youtube.com/paulscheer• Follow Paul on Letterboxd: letterboxd.com/paulscheer• Subscribe to Enter The Dark Web w/ Paul & Rob Huebel: youtube.com/@enterthedarkweb• Listen to Unspooled with Paul & Amy Nicholson: unspooledpodcast.com• Listen to The Deep Dive with June & Jessica St. Clair: thedeepdiveacademy.com/podcast• Instagram: @hdtgm, @paulscheer, & @junediane• Twitter: @hdtgm, @paulscheer, & msjunediane • Jason is not on social media• Episode transcripts available at how-did-this-get-made.simplecast.com/episodesGet access to all the podcasts you love, music channels and radio shows with the SiriusXM App! Get 3 months free using the link: siriusxm.com/hdtgm

Informatica isn't a household name, but it plays a crucial role in helping companies like Toyota and Unilever manage and organize vast amounts of data. As artificial intelligence becomes more powerful, that data is like a gold mine. Customer relationship software company Salesforce recently struck a multibillion-dollar deal to acquire Informatica. On the latest episode of the Bold Names podcast, Informatica CEO Amit Walia speaks to WSJ's Christopher Mims and Tim Higgins about why his company is worth $8 billion to Salesforce's AI ambitions. Check Out Past Episodes: Salesforce CEO Marc Benioff and the AI ‘Fantasy Land' Tariffs, EVs and China: A CEO Insider's View of the Car Business How Microsoft's AI Chief Defines ‘Humanist Super Intelligence' Venture Capitalist Sarah Guo's Surprising Bet on Unsexy AI Let us know what you think of the show. Email us at BoldNames@wsj.com Sign up for the WSJ's free Technology newsletter. Read Christopher Mims's Keywords column.Read Tim Higgins's column.  Learn more about your ad choices. Visit megaphone.fm/adchoices

On this week's episode, Moe comes out hot and spills on "Coldplay-Gate," that viral kiss-cam fiasco where a couple (turns out, cheating execs from Astronomer) bolted like they saw a ghost. It's not just gossip—it's schadenfreude gold, highlighting how the C-suite plays by different rules. Joel highlights ZipRececruiter's most recent marketing strategy: Embracing old school linear TV by sponsoring a new show on Fox. Chad rants about the new $250 "integrity fee" for US tourist visas—because nothing says "welcome" like a cash grab that could tank tourism before the 2026 World Cup. Ashby news brings the fire, snagging a whopping $50M Series D, doubling customers (now 2,700+ like OpenAI and Shopify), boosting revenue 135%, and barely dipping into last year's Series C. Why more cash? To evolve "at the speed of AI," building all-in-one recruiting magic—sourcing, scheduling, analytics—that users call "beautiful software." No more tool sprawl; it's the startup darling dethroning clunky vets like Greenhouse. Chad's verdict: Finally, an ATS nobody bitches about—refreshing in a moan-fest industry! Then, drama alert: Bold snatches Monster and CareerBuilder assets for $28.4M in a bankruptcy auction (up from a start of $7M). Great domains, SEO juice ... but Bold's predatory paywalls (mandatory sign-ups, fees for full job deets) scream "job seeker trap." Chad's not thrilled—hopes they don't prey harder with that Monster muscle. Randstad? Total villains. They boast $5.8B revenue and 3% EBITDA margins, but screw Monster employees worldwide. Days before mass layoffs, they gutted severance: From 1.5 weeks/year (up to 16) to a flat two weeks. Imagine losing $28K if you're a 20-year vet! In France, it's worse—brutal shutdowns, no support, leaving taxpayers footing unemployment bills. Vendors? Stiffed millions after Monster ran up tabs they knew were doomed. Chad's furious: "Corporate welfare at its finest." Until CEOs like don orange jumpsuits, the little guys get proper f***ed. AI corner: Perplexity's CEO says says recruiter jobs are soon to be a thing of the past, and Salesforce's Mark Benioff probably agrees, as his company is doing up to 50% or more with less. Moe's skeptical: "Hype to sell shares!" Chad sees task automation (bye, scheduling drudgery) but demands AI taxes and UBI pronto. Jobs evolve, but painful contractions ahead? We'll be watching. Chapters 00:00 - Introduction and Welcome Back 02:21 - Maureen's Disney Cruise Experience 04:04 - Tribute to Matt Lavery 07:09 - Coldplay Gate: The Viral Incident 08:52 - Integrity Fees for Tourists 10:19 - Ashby: A Positive ATS Experience 12:41 - Bold's Acquisition and Job Seeker Concerns 15:59 - Ronstadt's Treatment of Employees 18:29 - The Impact on Vendors and Corporate Accountability 23:23 - Future of Recruitment and AI Integration 32:14 - Closing Thoughts and Dad Jokes

In January, 2022 today's guest, Mike Paciello, made his first appearance on Unstoppable Mindset in Episode 19. It is not often that most of us have the opportunity and honor to meet a real trendsetter and pioneer much less for a second time. However, today, we get to spend more time with Mike, and we get to talk about not only the concepts around web accessibility, but we also discuss the whole concept of inclusion and how much progress we have made much less how much more work needs to be done.   Mike Paciello has been a fixture in the assistive technology world for some thirty years. I have known of him for most of that time, but our paths never crossed until September of 2021 when we worked together to help create some meetings and sessions around the topic of website accessibility in Washington D.C.   As you will hear, Mike began his career as a technical writer for Digital Equipment Corporation, an early leader in the computer manufacturing industry. I won't tell you Mike's story here. What I will say is that although Mike is fully sighted and thus does not use much of the technology blind and low vision persons use, he really gets it. He fully understands what Inclusion is all about and he has worked and continues to work to promote inclusion and access for all throughout the world. As Mike and I discuss, making technology more inclusive will not only help persons with disabilities be more involved in society, but people will discover that much of the technology we use can make everyone's life better. We talk about a lot of the technologies being used today to make websites more inclusive including the use of AI and how AI can and does enhance inclusion efforts.   It is no accident that this episode is being released now. This episode is being released on July 25 to coincide with the 35th anniversary of the signing of the Americans With Disabilities Act which was signed on July 26, 1990. HAPPY BIRTHDAY ADA!   After you experience our podcast with Mike, I'd love to hear your thoughts. Please feel free to email me at michaelhi@accessibe.com to tell me of your observations. Thanks.     About the Guest:   Mike Paciello is the Chief Accessibility Officer at AudioEye, Inc., a digital accessibility company. Prior to joining AudioEye, Mike founded WebABLE/WebABLE.TV, which delivers news about the disability and accessibility technology market. Mike authored the first book on web accessibility and usability, “Web Accessibility for People with Disabilities” and, in 1997, Mr. Paciello received recognition from President Bill Clinton for his work in the creation of World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI). He has served as an advisor to the US Access Board and other federal agencies since 1992.   Mike has served as an international leader, technologist, and authority in emerging technology, accessibility, usability, and electronic publishing. Mike is the former Founder of The Paciello Group (TPG), a world-renowned software accessibility consultancy acquired in 2017 by Vispero. Ways to connect with Mike:   mpaciello@webable.com Michael.paciello@audioeye.com Mikepaciello@gmail.com     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion diversity and the unexpected meet. Normally, our guests deal with the unexpected, which is anything that doesn't have to do with inclusion or diversity. Today, however, we get to sort of deal with both. We have a guest who actually was a guest on our podcast before he was in show 19 that goes all the way back to January of 2022, his name is Mike Paciello. He's been very involved in the whole internet and accessibility movement and so on for more than 30 years, and I think we're going to have a lot of fun chatting about what's going on in the world of accessibility and the Internet and and, you know, and but we won't probably get into whether God is a man or a woman, but that's okay, God is actually both, so we don't have to worry about that. But anyway, Mike, welcome to unstoppable mindset.   Mike Paciello ** 02:21 Yeah, Hey, Mike, thanks a lot. I can't believe has it really been already since today, six years since the last time I came on this? No, three, 320, 22 Oh, 2022, I for whatever I 2019 Okay, three years sounds a little bit more realistic, but still, it's been a long time. Thank you for having me. It's, it's, it's great to be here. And obviously, as you know, a lot of things have changed in my life since then. But, yeah, very   Michael Hingson ** 02:46 cool. Well, you were in show number 19. And I'm not sure what number this is going to be, but it's going to be above 360 so it's been a while. Amazing, amazing, unstoppable, unstoppable. That's it. We got to keep it going. And Mike and I have been involved in a few things together, in, in later, in, I guess it was in 20 when we do the M enabling Summit, that was 2021 wasn't it? Yeah, I think it was, I think it was the year before we did the podcast, yeah, podcast, 2021 right? So we were in DC, and we both worked because there was a group that wanted to completely condemn the kinds of technologies that accessibe and other companies use. Some people call it overlays. I'm not sure that that's totally accurate today, but we we worked to get them to not do what they originally intended to do, but rather to explore it in a little bit more detail, which I think was a lot more reasonable to do. So we've, we've had some fun over the years, and we see each other every so often, and here we are again today. So yeah, I'm glad you're here. Well, tell us a little about well, and I guess what we'll do is do some stuff that we did in 2022 tell us about kind of the early Mike, growing up and all that and what eventually got you into dealing with all this business of web accessibility and such. Yeah, thank you.   Mike Paciello ** 04:08 You know, I've tried to short this, shorten this story 100 times. Oh, don't worry. See if I get let's see if I can keep it succinct and and for the folks out there who understand verbosity and it's in its finest way for screen reader users, I'll try not to be verbose. I already am being   Michael Hingson ** 04:28 intermediate levels fine.   Mike Paciello ** 04:30 I came into this entire field as a technical writer trying to solve a problem that I kind of stumbled into doing some volunteer work for the debt the company that I then then worked for, a Digital Equipment Corporation, a software company, DEC software hardware company, back then, right back in the early 80s. And as a technical writer, I started learning at that time what was called Gen code. Eventually that morphed in. To what Goldfarb, Charles Goldfarb at IBM, called SGML, or standard, Generalized Markup Language, and that really became the predecessor, really gave birth to what we see on the web today, to HTML and the web markup languages. That's what they were, except back then, they were markup languages for print publications. So we're myself and a lot of colleagues and friends, people probably here, I'm sure, at bare minimum, recognized named George Kercher. George and I really paired together, worked together, ended up creating an international steer with a group of other colleagues and friends called the icad 22 which is 22 stands for the amount of elements in that markup language. And it became the adopted standard accessibility standard for the American Association of Publishers, and they published that became official. Eventually it morphed into what we today call, you know, accessible web development. It was the first instance by that was integrated into the HTML specification, I think officially, was HTML 3.1 3.2 somewhere in there when it was formally adopted and then announced in 1997 and at the World Wide Web Conference. That's really where my activity in the web began. So I was working at DEC, but I was doing a lot of volunteer work at MIT, which is where the W 3c was located at that particular time. And Tim Bursley, who a lot of people i Sir, I'm sure, know, the inventor of the web, led the effort at that time, and a few other folks that I work with, and.da Jim Miller, a few other folks. And we were, well, I wasn't specifically approached. Tim was approached by Vice President Gore and eventually President Clinton at that time to see if we could come up with some sort of technical standard for accessibility. And Tim asked if I'd like to work on it myself. Danielle, Jim, a few others, we did, and we came up that first initial specification and launched it as part of the Web Accessibility Initiative, which we created in 1997 from there, my career just took off. I went off did a couple of small companies that I launched, you know, my namesake company, the Paciello Group, or TPG, now called TPG IGI, yeah, yeah, which was acquired by vector capital, or this bureau back in 2017 so it's hard to believe that's already almost 10 years ago. No, yeah. And I've been walking in, working in the software, web accessibility field, usability field, writing fields, you know, for some pretty close to 45 years. It's 2025 40 years, I mean, and I started around 1984 I think it was 8384 when all this first   Michael Hingson ** 07:59 started. Wow, so clearly, you've been doing it for a while and understand a lot of the history of it. So how overall has the whole concept of web accessibility changed over the years, not only from a from a coding standpoint, but how do you think it's really changed when it comes to being addressed by the public and companies and so on.   Mike Paciello ** 08:26 That's a great question. I'd certainly like to be more proactive and more positive about it, but, but let me be fair, if you compare today and where web accessibility resides, you know, in the in the business value proposition, so to speak, and list the priorities of companies and corporations. You know, fortune 1000 fortune 5000 call whatever you whatever you want. Accessibility. Is there people? You could say section five way you could say the Web Accessibility Initiative, WCAG, compliance, and by and large, particularly technology driven, digital economy driven businesses, they know what it is. They don't know how to do it. Very rarely do they know how to do it. And even the ones that know how to do it don't really do it very well. So it kind of comes down to the 8020, rule, right? You're a business. Whatever kind of business you are, you're probably in more online presence than ever before, and so a lot of your digital properties will come under you know the laws that mandate usability and accessibility for people with disabilities today that having been said and more and more people know about it than ever before, certainly from the time that I started back in the you know, again, in the early, mid 80s, to where we are today. It's night and day. But in terms of prioritization, I don't know. I think what happens quite often is business value proposition. Decisions get in the way. Priorities get in the way of what a business in, what its core business are, what they're trying to accomplish, who they're trying to sell, sell to. They still view the disability market, never mind the blind and low vision, you know, market alone as a niche market. So they don't make the kind of investors that I, I believe that they could, you know, there's certainly, there are great companies like like Microsoft and and Google, Amazon, Apple, you know, a lot of these companies, you know, have done some Yeoman work at that level, but it's nowhere near where it should be. It just absolutely isn't. And so from that standpoint, in where I envision things, when I started this career was when I was in my 20 somethings, and now I'm over now I'm over 60. Well over 60. Yeah, I expected a lot more in, you know, in an internet age, much, much more.   Michael Hingson ** 11:00 Yeah, yeah. Well, it's it's really strange that so much has happened and yet so much hasn't happened. And I agree with you, there's been a lot of visibility for the concept of accessibility and inclusion and making the the internet a better place, but it is so unfortunate that most people don't know how to how to do anything with it. Schools aren't really teaching it. And more important than even teaching the coding, from from my perspective, looking at it more philosophically, what we don't tend to see are people really recognizing the value of disabilities, and the value that the market that people with disabilities bring to the to the world is significant. I mean, the Center for Disease Control talks about the fact that they're like up to 25% of all Americans have some sort of disability. Now I take a different approach. Actually. I don't know whether you've read my article on it, but I believe everyone on the in the in the world has a disability, and the reality is, most people are light dependent, but that's as much a disability as blindness. Except that since 1878 when Thomas Edison invented the light bulb. We have focused nothing short of trying to do everything we can to improve light on demand for the last 147 years. And so the disability is mostly covered up, but it's still there.   Mike Paciello ** 12:37 You know, yeah, and I did read that article, and I couldn't agree with you more. In fact, I personally think, and I actually have my own blog coming out, and probably later this month might be early, early July, where I talk about the fact that accessibility okay and technology really has been all along. And I love the fact that you call, you know, you identified the, you know, the late 1800s there, when Edison did the the light bulb, Alexander Graham Bell came up with, you know, the telephone. All of those adventures were coming about. But accessibility to people with disabilities, regardless of what their disability is, has always been a catalyst for innovation. That was actually supposed to be the last one I was going to make tonight. Now it's my first point because, because I think it is exactly as you said, Mike, I think that people are not aware. And when I say people, I mean the entire human population, I don't think that we are aware of the history of how, how, because of, I'm not sure if this is the best word, but accommodating users, accommodating people with disabilities, in whatever way, the science that goes behind that design architectural to the point of development and release, oftentimes, things that were done behalf of people with disabilities, or for People with disabilities, resulted in a fundamental, how's this for? For an interesting term, a fundamental alteration right to any other you know, common, and I apologize for the tech, tech, tech language, user interface, right, right? Anything that we interact with has been enhanced because of accessibility, because of people saying, hey, if we made this grip a little bit larger or stickier, we'll call it so I can hold on to it or softer for a person that's got fine motor dexterity disabilities, right? Or if we made a, you know, a web browser, which, of course, we have such that a blind individual, a low vision individual, can adjust the size of this, of the images and the fonts and things like that on a web page, they could do that unknown. Well, these things now. As we well know, help individuals without disabilities. Well, I'm not much, right, and I, again, I'm not speaking as a person beyond your characterization that, hey, look, we are all imperfect. We all have disabilities. And that is, that is absolutely true. But beyond that, I wear glasses. That's it. I do have a little hearing loss too. But you know, I'm finding myself more and more, for example, increasing the size of text. In fact, my note, yes, I increase them to, I don't know they're like, 18 point, just so that it's easier to see. But that is a common thing for every human being, just like you said.   Michael Hingson ** 15:36 Well, the reality is that so many tools that we use today come about. And came about because of people with disabilities. Peggy Chung Curtis Chung's wife, known as the blind history lady, and one of the stories that she told on her first visit to unstoppable mindset, which, by the way, is episode number five. I remember that Peggy tells the story of the invention of the typewriter, which was invented for a blind countist, because she wanted to be able to communicate with her lover without her husband knowing about it, and she didn't want to dictate things and so on. She wanted to be able to create a document and seal it, and that way it could be delivered to the lever directly. And the typewriter was the result of   Mike Paciello ** 16:20 that? I didn't know that. I will definitely go back. I just wrote it down. I wrote down a note that was episode number five, yeah, before with Curtis a couple of times, but obviously a good friend of ours, yeah, but I yeah, that's, that's, that's awesome.   Michael Hingson ** 16:37 Well, and look at, I'll tell you one of the things that really surprises me. So Apple was going to get sued because they weren't making any of their products accessible. And before the lawsuit was filed, they came along and they said, we'll fix it. And they did make and it all started to a degree with iTunes U but also was the iPhone and the iPod and so on. But they they, they did the work. Mostly. They embedded a screen reader called Voiceover in all of their operating systems. They did make iTunes you available. What really surprises me, though is that I don't tend to see perhaps some things that they could do to make voiceover more attractive to drivers so they don't have to look at the screen when a phone call comes in or whatever. And that they could be doing some things with VoiceOver to make it more usable for sighted people in a lot of instances. And I just don't, I don't see any emphasis on that, which is really surprising to me.   Mike Paciello ** 17:38 Yeah, I totally agree. I mean, there are a lot of use cases there that you go for. I think Mark Rico would certainly agree with you in terms of autonomous driving for the blind, right? Sure that too. But yeah, I definitely agree and, and I know the guy that the architect voiceover and develop voiceover for Apple and, boy, why can I think of his last name? I know his first name. First name is Mike. Is with Be My Eyes now and in doing things at that level. But I will just say one thing, not to correct you, but Apple had been in the accessibility business long before voice over Alan Brightman and Gary mulcher were instrumental towards convincing, you know, jobs of the importance of accessibility to people with disabilities,   Michael Hingson ** 18:31 right? But they weren't doing anything to make products accessible for blind people who needed screen readers until that lawsuit came along. Was   Mike Paciello ** 18:40 before screen readers? Yeah, that was before,   Michael Hingson ** 18:43 but they did it. Yeah. The only thing I wish Apple would do in that regard, that they haven't done yet, is Apple has mandates and requirements if you're going to put an app in the App Store. And I don't know whether it's quite still true, but it used to be that if your app had a desktop or it looked like a Windows desktop, they wouldn't accept it in the app store. And one of the things that surprises me is that they don't require that app developers make sure that their products are usable with with VoiceOver. And the reality is that's a it doesn't need to be a really significantly moving target. For example, let's say you have an app that is dealing with displaying star charts or maps. I can't see the map. I understand that, but at least voiceover ought to give me the ability to control what goes on the screen, so that I can have somebody describe it, and I don't have to spend 15 or 20 minutes describing my thought process, but rather, I can just move things around on the screen to get to where we need to go. And I wish Apple would do a little bit more in that regard.   Mike Paciello ** 19:52 Yeah, I think that's a great a great thought and a great challenge, if, between me and you. Yeah, I think it goes back to what I said before, even though we both see how accessibility or accommodating users with disabilities has led to some of the most incredible innovations. I mean, the Department of Defense, for years, would integrate people with disabilities in their user testing, they could better help, you know, military soldiers, things like that, assimilate situations where there was no hearing, there was they were immobile, they couldn't see all, you know, all of these things that were natural. You know, user environments or personas for people with disabilities. So they led to these kind of, you know, incredible innovations, I would tell you, Mike, I think you know this, it's because the business value proposition dictates otherwise.   Michael Hingson ** 20:55 Yeah, and, well, I guess I would change that slightly and say that people think that the business proposition does but it may very well be that they would find that there's a lot more value in doing it if they would really open up their minds to looking at it differently. It's   Mike Paciello ** 21:10 kind of, it's kind of like, it's tough. It's kind of like, if I could use this illustration, so to speak, for those who may not be religiously inclined, but you know, it's, it's like prophecy. Most people, you don't know whether or not prophecy is valid until years beyond, you know, years after. And then you could look back at time and say, See, it was all along. These things, you know, resulted in a, me, a major paradigm shift in the way that we do or don't do things. And I think that's exactly what you're saying. You know, if, if people would really look at the potential of what technologies like, you know, a voice over or, as you know, a good friend of mine said, Look, we it should be screen readers. It should be voice IO interfaces, right? That every human can use and interact with regardless. That's what we're really talking about. There's   Michael Hingson ** 22:10 a big discussion going on some of the lists now about the meta, Ray Ban, glasses, and some of the things that it doesn't do or that they don't do well, that they should like. It's really difficult to get the meta glasses to read completely a full page. I think there are ways that people have now found to get it to do that, but there are things like that that it that that don't happen. And again, I think it gets back to what you're saying is the attitude is, well, most people aren't going to need that. Well, the reality is, how do you know and how do you know what they'll need until you offer options. So one of my favorite stories is when I worked for Kurzweil a long time ago, some people called one day and they wanted to come and see a new talking computer terminal that that Ray and I and others developed, and they came up, and it turns out, they were with one of those initial organizations out of Langley, Virginia, the CIA. And what they wanted to do was to use the map the the terminal connected to their computers to allow them to move pointers on a map and not have to watch the map or the all of the map while they were doing it, but rather, the computer would verbalize where the pointer was, and then they could they could move it around and pin a spot without having to actually look at the screen, because the way their machine was designed, it was difficult to do that. You know, the reality is that most of the technologies that we need and that we use and can use could be used by so much, so many more people, if people would just really look at it and think about it, but, but you're right, they don't.   Mike Paciello ** 24:04 You know, it's, of course, raise a raise another good friend of mine. We both having in common. I work with him. I been down his office a few, more than few times, although his Boston office, anyway, I think he's, I'm not sure he's in Newton. He's in Newton. Yeah. Is he still in Newton? Okay. But anyway, it reminded me of something that happened in a similar vein, and that was several years ago. I was at a fast forward forward conference, future forward conference, and a company, EMC, who absorbed by Dell, I think, right, yes, where they all are. So there I was surprised that when that happened. But hey, yeah, yeah, I was surprised that compact bought depth, so that's okay, yeah, right. That HP bought count, right? That whole thing happened. But um, their chief science, chief scientist, I think he was a their CSO chief scientist, Doc. Came up and made this presentation. And basically the presentation was using voice recognition. They had been hired by the NSA. So it was a NSA right to use voice recognition in a way where they would recognize voices and then record those voices into it, out the output the transcript of that right text, text files, and feed them back to, you know, the NSA agents, right? So here's the funny part of that story goes up i i waited he gave his presentation. This is amazing technology, and what could it was like, 99% accurate in terms of not just recognizing American, English speaking people, but a number of different other languages, in dialects. And the guy who gave the presentation, I actually knew, because he had been a dec for many years. So in the Q and A Part I raised by hand. I got up there. He didn't recognize it a few years had gone by. And I said, you know, this is amazing technology. We could really use this in the field that I work in. And he said, Well, how's that? And I said, you know, voice recognition and outputting text would allow us to do now this is probably 2008 2009 somewhere in that area, would allow us to do real time, automated transcription for the Deaf, Captioning. And he looks at me and he he says, Do I know you? This is through a live audience. I said. I said, Yeah, Mark is it was. Mark said, So Mike gas yellow. He said, you're the only guy in town that I know that could turn a advanced, emerging technology into something for people with disabilities. I can't believe it. So that was, that was, but there was kind of the opposite. It was a technology they were focused on making this, you know, this technology available for, you know, government, obviously covert reasons that if they were using it and applying it in a good way for people with disabilities, man, we'd have been much faster, much further along or even today, right? I mean, it's being done, still not as good, not as good as that, as I saw. But that just goes to show you what, what commercial and government funding can do when it's applied properly?   Michael Hingson ** 27:41 Well, Dragon, naturally speaking, has certainly come a long way since the original Dragon Dictate. But there's still errors, there's still things, but it does get better, but I hear exactly what you're saying, and the reality is that we don't tend to think in broad enough strokes for a lot of the things that we do, which is so unfortunate,   Mike Paciello ** 28:03 yeah? I mean, I've had an old saying that I've walked around for a long time. I should have, I should make a baseball cap, whether something or T shirt. And it simply was, think accessibility, yeah, period. If, if, if we, organizations, people, designers, developers, architects, usability, people, QA, people. If everybody in the, you know, in the development life cycle was thinking about accessibility, or accessibility was integrated, when we say accessibility, we're talking about again, for users with disabilities, if that became part of, if not the functional catalyst, for technology. Man, we'd have been a lot further along in the quote, unquote value chains than we are today.   Michael Hingson ** 28:46 One of the big things at least, that Apple did do was they built voiceover into their operating system, so anybody who buys any Apple device today automatically has redundancy here, but access to accessibility, right? Which, which is really the way it ought to be. No offense to vispero and jaws, because they're they're able to fill the gap. But still, if Microsoft had truly devoted the time that they should have to narrate her at the beginning. We might see a different kind of an architecture today.   Mike Paciello ** 29:26 You know, I so I want to, by the way, the person that invented that wrote that code is Mike shabanik. That's his name I was thinking about. So Mike, if you're listening to this guy, just hi from two others. And if he's not, he should be, yeah, yeah, exactly right from two other mics. But so let me ask you this question, because I legitimately can't remember this, and have had a number of discussions with Mike about this. So VoiceOver is native to the US, right?   Michael Hingson ** 29:56 But no, well, no to to the to the to the. Products, but not just the US. No,   Mike Paciello ** 30:02 no, I said, OS, yes, it's native to OS, yeah, right. It's native that way, right? But doesn't it still use an off screen model for producing or, you know, translate the transformation of, you know, on screen to voice.   Michael Hingson ** 30:27 I'm not sure that's totally true. Go a little bit deeper into that for me.   Mike Paciello ** 30:34 Well, I mean, so NVDA and jaws use this off screen model, right, which is functionally, they grab, will they grab some content, or whatever it is, push it to this, you know, little black box, do all those translations, you know, do all the transformation, and then push it back so it's renderable to a screen reader. Okay, so that's this off screen model that is transparent to the users, although now you know you can get into it and and tweak it and work with it right, right? I recall when Mike was working on the original design of of nary, excuse me, a voiceover, and he had called me, and I said, Are you going to continue with the notion of an off screen model? And he said, Yeah, we are. And I said, Well, when you can build something that's more like what TV Raman has built into Emacs, and it works integral to the actual OS, purely native. Call me because then I'm interested in, but now that was, you know, 1520, years ago, right? I mean, how long has voiceover been around,   Michael Hingson ** 31:51 since 2007   Mike Paciello ** 31:54 right? So, yeah, 20 years ago, right? Just shy of 20 years, 18 years. So I don't know. I honestly don't know. I'm   Michael Hingson ** 32:02 not totally sure, but I believe that it is, but I can, you know, we'll have to, we'll have to look into that.   Mike Paciello ** 32:08 If anyone in the audience is out there looking at you, get to us before we find out. Let us we'll find out at the NFB   Michael Hingson ** 32:12 convention, because they're going to be a number of Apple people there. We can certainly ask, there   Mike Paciello ** 32:17 you go. That's right, for sure. James Craig is bound to be there. I can ask him and talk to him about that for sure. Yep, so anyway,   Michael Hingson ** 32:23 but I think, I think it's a very it's a valid point. And you know, the the issue is that, again, if done right and app developers are doing things right there, there needs to, there ought to be a way that every app has some level of accessibility that makes it more available. And the reality is, people, other than blind people use some of these technologies as well. So we're talking about voice input. You know, quadriplegics, for example, who can't operate a keyboard will use or a mouse can use, like a puff and zip stick to and and Dragon to interact with a computer and are successful at doing it. The reality is, there's a whole lot more opportunities out there than people think. Don't   Mike Paciello ** 33:11 I agree with that. I'm shaking my head up and down Mike and I'm telling you, there is, I mean, voice recognition alone. I can remember having a conversation with Tony vitality, one of the CO inventors of the deck talk. And that goes all the way back into the, you know, into the early 90s, about voice recognition and linguistics and what you know, and I know Kurzweil did a lot of working with Terry right on voice utterances and things like that. Yeah, yeah. There's, there's a wide open window of opportunity there for study and research that could easily be improved. And as you said, and this is the point, it doesn't just improve the lives of the blind or low vision. It improves the lives of a number of different types of Persona, disability persona types, but it would certainly create a pathway, a very wide path, for individuals, users without disabilities, in a number of different life scenarios.   Michael Hingson ** 34:10 Yeah, and it's amazing how little sometimes that's done. I had the pleasure a few years ago of driving a Tesla down Interstate 15 out here in California. Glad I wasn't there. You bigot, you know, the co pilot system worked. Yeah, you know, I just kept my hands on the wheel so I didn't very much, right? Not have any accidents. Back off now it worked out really well, but, but here's what's really interesting in that same vehicle, and it's something that that I find all too often is is the case if I were a passenger sitting in the front seat, there's so much that I as a passenger don't have access to that other passenger. Do radios now are mostly touchscreen right, which means and they don't build in the features that would make the touchscreen system, which they could do, accessible. The Tesla vehicle is incredibly inaccessible. And there's for a guy who's so innovative, there's no reason for that to be that way. And again, I submit that if they truly make the product so a blind person could use it. Think of how much more a sighted person who doesn't have to take their eyes off the road could use the same technologies.   Mike Paciello ** 35:35 You know, Mike, again, you and I are on the same page. I mean, imagine these guys are supposed to be creative and imaginative and forward thinking, right? Could you? Can you imagine a better tagline than something along the lines of Tesla, so user friendly that a blind person can drive it? Yeah? I mean this is, have you heard or seen, you know, metaphorically speaking, or that's okay, a an advertisement or PR done by any, any company, because they're all, all the way across the board, that hasn't featured what it can do to enhance lives of people with disabilities. Where it wasn't a hit. I mean, literally, it was, yeah, you see these commercials played over and over to Apple, Microsoft, Emma, I see McDonald's, Walmart. I mean, I could just name, name the one after another. Really, really outstanding. Salesforce has done it. Just incredible. They would do it, yeah. I mean, there is there any more human centric message than saying, Look what we've built and designed we're releasing to the masses and everyone, anyone, regardless of ability, can use it. Yeah, that, to me, is that's, I agree that's a good route, right for marketing and PR, good,   Michael Hingson ** 37:03 yeah. And yet they don't, you know, I see commercials like about one of the one of the eye injections, or whatever Bobby is, Mo or whatever it is. And at the beginning, the woman says, I think I'm losing sight of the world around me. You know that's all about, right? It's eyesight and nothing else. And I appreciate, I'm all for people keeping their eyesight and doing what's necessary. But unfortunately, all too often, we do that at the detriment of of other people, which is so unfortunate.   Mike Paciello ** 37:39 Yeah, you know again, not to, not to get off the subject, but one of my favorite books is rethinking competitive advantage, by Ram Sharon. I don't know if you know know him, but the guy is one of my heroes in terms of just vision and Business and Technology. And in this, this book, he wrote this a couple of years ago. He said this one this is his first rule of competition in the digital age. The number one rule was simply this, a personalized consumer experience, key to exponential growth. That's exactly you and I are talking about personally. I want to see interfaces adapt to users, rather than what we have today, which is users having to adapt to the interface.   Michael Hingson ** 38:32 Yeah, and it would make so much sense to do so. I hope somebody out there is listening and will maybe take some of this to heart, because if they do it right, they can have a huge market in no time at all, just because they show they care. You know, Nielsen Company did a survey back in 2016 where they looked at a variety of companies and consumers and so on. And if I recall the numbers right, they decided that people with disabilities are 35% more likely to continue to work with and shop, for example, at companies that really do what they can to make their websites and access to their products accessible, as opposed to not. And that's that's telling. It's so very telling. But we don't see people talking about that nearly like we should   Mike Paciello ** 39:20 you talk about a business value proposition. There is bullet proof that where you are leaving money on the table, yep, and a lot of it, yeah, exactly. We're not talking about 1000s or hundreds of 1000s. We're talking about billions and trillions, in some instances, not an exaggeration by any stretch of the imagination, very, very simple math. I had this conversation a couple years ago with the CEO of Pearson. At that time, he's retired, but, you know, I told him, if you spent $1 for every person that it was in the world with. Disability, you're, you're, you're talking about 1/4 of the population, right? It's simple math, simple math,   Michael Hingson ** 40:08 but people still won't do it. I mean, we taught you to mention section 508, before with the whole issue of web access, how much of the government has really made their websites accessible, even though it's the law?   Mike Paciello ** 40:19 Yeah, three years, three or four years ago, they did a study, and they found out that the good that every federal agency, most of the federal agencies, were not even keeping up thinking with reporting of the status, of where they were, and yet that was written right into the five way law. They were mandated to do it, and they still did do   Michael Hingson ** 40:37 it. We haven't, you know, the whole Americans with Disabilities Act. Finally, the Department of Justice said that the internet is a place of business, but still, it's not written in the law. And of course, we only see about 3% of all websites that tend to have any level of access. And there's no reason for that. It's not that magical. And again, I go back to what do we do to get schools and those who teach people how to code to understand the value of putting in accessibility right from the outset?   Mike Paciello ** 41:10 Yeah, no, I totally agree with you. I think this is what Kate sanka is trying to do with with Teach access. In fact, you know, again, my company, TPG was one of the founding companies have teach access back again, 10 years ago, when it first started. But that's where it starts. I mean, they're, they're pretty much focused on post secondary, university education, but I could tell you on a personal level, I was speaking at my kids grade school, elementary school, because they were already using laptops and computers back then it starts. Then you've got to build a mindset. You've got to build it we you've heard about the accessibility, maturity models coming out of the W, 3c, and in I, double AP. What that speaks to fundamentally, is building a culture within your corporate organization that is think accessibility as a think accessibility mindset, that it is woven into the fiber of every business line, in every technology, software development life cycle, all of the contributors at that level, from A to Z. But if you don't build it into the culture, it's not going to happen. So I would love to see a lot more being done at that level. But yeah, it's, it's, it's a, it's a hero. Yeah,   Michael Hingson ** 42:34 we're, we're left out of the conversation so much. Yeah, yeah, totally. So you, you sold TPG, and you then formed, or you had web able and then able Docs.   Mike Paciello ** 42:48 So what web able came out was a carve out, one of two carve outs that I had from when I sold TPG. The other was open access technologies, which which eventually was sold to another accessibility company primarily focused on making documentation accessible to meet the WCAG and other standards requirements and web able I carved out. It's been a kind of a hobby of mine now, for since I sold TPG, I'm still working on the back end, ironically, from the get go, so we're talking, you know, again, eight years ago, I had built machine learning and AI into it. From then back then, I did so that what it does is it very simply, goes out and collects 1000s and 1000s of articles as it relates to technology, people with disabilities, and then cleans them up and post them to web able.com I've got a lot more playing for it, but that's in a nutshell. That's what it does. And I don't we do some we do some QA review to make sure that the cleanup in terms of accessibility and the articles are are properly formatted and are accessible. We use the web aim API, but yeah, works like magic. Works like clockwork, and that's got aI uses IBM Watson AI built into it. Yeah, enable docs was abledocs was, how should I say this in a nice way, abledocs was a slight excursion off of my main route. It can work out. I wish it had. It had a lot of potential, much like open access technologies, but they both suffered from owners who really, really not including myself, who just didn't have good vision and in lack humility,   Michael Hingson ** 44:43 yeah. How's that? There you go. Well, so not to go political or anything, but AI in general is interesting, and I know that there have been a lot of debates over the last few years about artificial. Intelligence and helping to make websites accessible. There are several companies like AudioEye, user way, accessibe and so on that to one degree or another, use AI. What? What? So in general, what do you think about AI and how it's going to help deal with or not, the whole issue of disabilities and web access,   Mike Paciello ** 45:22 yeah, and we're going to set aside Neil Jacobs thoughts on how he sees it in the future, right? Although I have to tell you, he gave me some things to think about, so we'll just set that to to the side. So I think what AI offers today is something that I thought right away when it started to see the, you know, the accessibes, the user ways, the audio, eyes, and all the other companies kind of delving into it, I always saw potential to how's this remediate a fundamental problem or challenge, let's not call it a problem, a challenge that we were otherwise seeing in the professional services side of that equation around web accessibility, right? So you get experts who use validation tools and other tools, who know about code. Could go in and they know and they use usability, they use user testing, and they go in and they can tell you what you need to do to make your digital properties right, usable and accessible. People with disabilities, all well and good. That's great. And believe me, I had some of the best people, if not the best people in the world, work for me at one time. However, there are a couple of things it could not do in it's never going to do. Number one, first and foremost, from my perspective, it can't scale. It cannot scale. You can do some things at, you know, in a large way. For example, if, if a company is using some sort of, you know, CMS content management system in which their entire sites, you know, all their sites, all their digital properties, you know, are woven into templates, and those templates are remediated. So that cuts down a little bit on the work. But if you go into companies now, it's not like they're limited to two or three templates. Now they've got, you know, department upon department upon department, everybody's got a different template. So even those are becoming very vos, very verbose and very plentiful. So accessibility as a manual effort doesn't really scale well. And if it does, even if it could, it's not fast enough, right? So that's what AI does, AI, coupled with automation, speeds up that process and delivers a much wider enterprise level solution. Now again, AI automation is not, is not a whole, is not a holistic science. You know, it's not a silver bullet. David Marathi likes to use the term, what is he? He likes the gold standard. Well, from his perspective, and by the way, David Marathi is CEO of audio. Eye is a combination of automation AI in expert analysis, along with the use of the integration of user testing and by user testing, it's not just personas, but it's also compatibility with the assistive technologies that people with disabilities use. Now, when you do that, you've got something that you could pattern after a standard software development life cycle, environment in which you integrate all of these things. So if you got a tool, you integrate it there. If you've got, you know, a digital accessibility platform which does all this automation, AI, right, which, again, this is the this is a forester foresters take on the the the daps, as they calls it. And not really crazy about that, but that's what they are. Digital Accessibility platforms. It allows us to scale and scale at costs that are much lower, at speeds that are much faster, and it's just a matter of like any QA, you've got to check your work, and you've got it, you can't count on that automation being absolute. We know for a fact that right now, at best, we're going to be able to get 35 to 40% accuracy, some claim, larger different areas. I'm still not convinced of that, but the fact of the matter is, it's like anything else. Technology gets better as it goes, and we'll see improvements over time periods.   Michael Hingson ** 49:49 So here's here's my thought, yeah, let's say you use AI in one of the products that's out there. And I. You go to a website and you include it, and it reasonably well makes the website 50% more usable and accessible than it was before. I'm just, I just threw out that number. I know it's random. Go ahead, Yep, yeah, but let's say it does that. The reality is that means that it's 50% that the web developers, the web coders, don't have to do because something else is dealing with it. But unfortunately, their mentality is not to want to deal with that because they also fear it. But, you know, I remember back in the mid 1980s I started a company because I went off and tried to find a job and couldn't find one. So I started a company with a couple of other people, where we sold early PC based CAD systems to architects, right? And we had AutoCAD versus CAD. Another one called point line, which was a three dimensional system using a y cap solid modeling board that took up two slots in your PC. So it didn't work with all PCs because we didn't have enough slots. But anyway, right, right, right. But anyway, when I brought architects in and we talked about what it did and we showed them, many of them said, I'll never use that. And I said, why? Well, it does work, and that's not the question. But the issue is, we charge by the time, and so we take months to sometimes create designs and projects, right? And so we can't lose that revenue. I said, you're looking at it all wrong. Think about it this way, somebody gives you a job, you come back and you put it in the CAD system. You go through all the iterations it takes, let's just say, two weeks. Then you call your customer in. You use point line, and you can do a three dimensional walk through and fly through. You can even let them look out the window and see what there is and all that they want to make changes. They tell you the changes. You go off and you make the changes. And two weeks later, now it's a month, you give them their finished product, all the designs, all the plots and all that, all done, and you charge them exactly the same price you were going to charge them before. Now you're not charging for your time, you're charging for your expertise, right? And I think that same model still holds true that the technology, I think most people will agree that it is not perfect, but there are a lot of things that it can do. Because the reality is, the Web Content Accessibility Guidelines, are all things that can be defined with computer code, whether it necessarily does it all well with AI or not, is another story. But if it does it to a decent fraction, it makes all the difference in terms of what you're able to do and how quickly you can do   Mike Paciello ** 52:52 it. Yeah, I can argue with that at all. I think any time that we can make our jobs a little bit easier so that we can focus where we should be focused. In this case, as you said, the expertise side of it, right to fix those complicated scenarios or situations that require a hands on surgical like Right? Expertise, you can do that now. You've got more hours more time because it's been saved. The only thing I would say, Mike, about what, what you just said, is that there with that, with that mindset, okay, comes responsibility. Oh, yeah, in this is where I think in everybody that knows anything about this environment, you and I have an intimate understanding of this. The whole overlay discussion is the biggest problem with what happened was less about the technology and more about what claims are being made. Yeah, the technology could do which you could not do in, in some cases, could never do, or would never, would never do, well, right? So if you create, and I would submit this is true in as a fundamental principle, if you create a technology of any kind, you must, in truth, inform your clients of of what it can and cannot do so they understand the absolute value to them, because the last thing you want, because, again, we live in a, unfortunately, a very litigious world. Right soon as there's   Michael Hingson ** 54:49 a mistake couldn't happen,   Mike Paciello ** 54:51 they'll go right after you. So now you know, and again, I don't I'm not necessarily just blaming the ambulance chasers of the world. World. I was talking to an NFP lawyer today. He referred to them in a different name, and I can't remember well, I never heard the expression before, but that's what he meant, right? Yeah, it's the salesman and the product managers and the marketing people themselves, who are were not themselves, to your point, properly trained, properly educated, right? It can't be done, what clearly could not be said, what should or should not be said, right? And then you got lawyers writing things all over the place. So, yeah, yeah. So, so I look people knew when I made the decision to come to audio eye that it was a make or break scenario for me, or at least that's what they thought in my mindset. It always, has always been, that I see incredible possibilities as you do or technology, it just has to be handled responsibly.   Michael Hingson ** 55:56 Do you think that the companies are getting better and smarter about what they portray about their products than they than they were three and four and five years ago.   Mike Paciello ** 56:08 Okay, look, I sat in and chaired a meeting with the NFB on this whole thing. And without a doubt, they're getting smarter. But it took not just a stick, you know, but, but these large lawsuits to get them to change their thinking, to see, you know, where they where they were wrong, and, yeah, things are much better. There's still some issues out there. I both know it that's going to happen, that happens in every industry,   Michael Hingson ** 56:42 but there are improvements. It is getting better, and people are getting smarter, and that's where an organization like the NFB really does need to become more involved than in a sense, they are. They took some pretty drastic steps with some of the companies, and I think that they cut off their nose, despite their face as well, and that didn't help. So I think there are things that need to be done all the way around, but I do see that progress is being made too. I totally   Mike Paciello ** 57:11 agree, and in fact, I'm working with them right now. We're going to start working on the California Accessibility Act again. I'm really looking forward to working with the NFB, the DRC and Imperato over there and his team in the disability rights consortium, consortium with disability rights. What DRC coalition, coalition in in California. I can't wait to do that. We tried last year. We got stopped short. It got tabled, but I feel very good about where we're going this year. So that's, that's my that's, that is my focus right now. And I'm glad I'm going to be able to work with the NFB to be able to do that. Yeah, well, I, I really do hope that it passes. We've seen other states. We've seen some states pass some good legislation, and hopefully we will continue to see some of that go on. Yeah, Colorado has done a great job. Colorado sent a great job. I think they've done it. I really like what's being done with the EAA, even though it's in Europe, and some of the things that are going there, Susanna, Lauren and I had some great discussions. I think she is has been a leader of a Yeoman effort at that level. So we'll see. Let's, let's, I mean, there's still time out here. I guess I really would like to retire,   Michael Hingson ** 58:28 but I know the feeling well, but I can't afford to yet, so I'll just keep speaking and all that well, Mike, this has been wonderful. I really appreciate you taking an hour and coming on, and at least neither of us is putting up with any kind of snow right now, but later in the year we'll see more of that.   Mike Paciello ** 58:45 Yeah, well, maybe you will. We don't get snow down. I have. We've gotten maybe 25 flakes in North Carolina since I've been here.   Michael Hingson ** 58:53 Yeah, you don't get a lot of snow. We don't hear we don't really get it here, around us, up in the mountains, the ski resorts get it, but I'm out in a valley, so we don't, yeah,   Mike Paciello ** 59:02 yeah, no. I love it. I love this is golfing weather.   Michael Hingson ** 59:05 There you go. If people want to reach out to you, how do they do that?   Mike Paciello ** 59:11 There's a couple of ways. Certainly get in touch with me at AudioEye. It's michael.paciello@audioeye.com   Michael Hingson ** 59:17 B, A, C, I, E, L, L, O,   Mike Paciello ** 59:18 that's correct. Thank you for that. You could send me personal email at Mike paciello@gmail.com and or you can send me email at web able. It's m passielo at web able.com, any one of those ways. And please feel free you get on all the social networks. So feel free to link, connect to me. Anyway, I try to respond. I don't think there's anyone I I've not responded to one form or another.   Michael Hingson ** 59:46 Yeah, I'm I'm the same way. If I get an email, I want to respond to it. Yeah, well, thanks again for being here, and I want to thank all of you for listening. We really appreciate it. Love to hear your thoughts about this episode. Please feel free to email. Me, you can get me the email address I generally use is Michael h i at accessibe, A, C, C, E, S, S, i, b, e.com, or you can go to our podcast page, which is Michael hingson.com/podcast, and there's a contact form there. But love to hear from you. Love to hear your thoughts, and most of all, please give us a five star rating wherever you're listening. We value your ratings and your reviews a whole lot, so we really appreciate you doing that. And if any of you, and Mike, including you, can think of other people that you think ought to be guests on the podcast, we are always looking for more people, so fill us up, help us find more folks. And we would appreciate that a great deal. So again, Mike, thanks very much. This has been a lot of fun, and we'll have to do it again.   Mike Paciello ** 1:00:44 Thanks for the invitation. Mike, I really appreciate it. Don't forget to add 10 Nakata to your list,   Michael Hingson ** 1:00:49 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

⸻ Podcast: Redefining Society and Technologyhttps://redefiningsocietyandtechnologypodcast.com Title: How to hack Global Activism with Tech, Music, and Purpose: A Conversation with Michael Sheldrick, Co-Founder of Global Citizen and Author of “From Ideas to Impact”Guest: Michael SheldrickCo-Founder, Global Citizen | Author of “From Ideas to Impact” (Wiley 2024) | Professor, Columbia University | Speaker, Board Member and Forbes.com ContributorWebSite: https://michaelsheldrick.comOn LinkedIn: https://www.linkedin.com/in/michael-sheldrick-30364051/Global Citizen: https://www.globalcitizen.org/Host: Marco CiappelliCo-Founder & CMO @ITSPmagazine | Master Degree in Political Science - Sociology of Communication l Branding & Marketing Consultant | Journalist | Writer | Podcasts: Technology, Cybersecurity, Society, and Storytelling.WebSite: https://marcociappelli.comOn LinkedIn: https://www.linkedin.com/in/marco-ciappelli/_____________________________This Episode's SponsorsBlackCloak provides concierge cybersecurity protection to corporate executives and high-net-worth individuals to protect against hacking, reputational loss, financial loss, and the impacts of a corporate data breach.BlackCloak:  https://itspm.ag/itspbcweb_____________________________⸻ Podcast Summary ⸻ Michael Sheldrick returns to Redefining Society and Technology to share how Global Citizen has mobilized billions in aid and inspired millions through music, tech, and collective action. From social media activism to systemic change, this conversation explores how creativity and innovation can fuel a global movement for good.⸻ Article ⸻ Sometimes, the best stories are the ones that keep unfolding — and Michael Sheldrick's journey is exactly that. When we first spoke, Global Citizen had just (almost) released their book From Ideas to Impact. This time, I invited Michael back on Redefining Society and Technology because his story didn't stop at the last chapter.From a high school student in Western Australia who doubted his own potential, to co-founding one of the most influential global advocacy movements — Michael's path is a testament to what belief and purpose can spark. And when purpose is paired with music, technology, and strategic activism? That's where the real magic happens.In this episode, we dig into how Global Citizen took the power of pop culture and built a model for global change. Picture this: a concert ticket you don't buy, but earn by taking action. Signing petitions, tweeting for change, amplifying causes — that's the currency. It's simple, smart, and deeply human.Michael shared how artists like John Legend and Coldplay joined their mission not just to play music, but to move policy. And they did — unlocking over $40 billion in commitments, impacting a billion lives. That's not just influence. That's impact.We also talked about the role of technology. AI, translation tools, Salesforce dashboards, even Substack — they're not just part of the story, they're the infrastructure. From grant-writing to movement-building, Global Citizen's success is proof that the right tools in the right hands can scale change fast.Most of all, I loved hearing how digital actions — even small ones — ripple out globally. A girl in Shanghai watching a livestream. A father in Utah supporting his daughters' activism. The digital isn't just real — it's redefining what real means.As we wrapped, Michael teased a new bonus chapter he's releasing, The Innovator. Naturally, I asked him back when it drops. Because this conversation isn't just about what's been done — it's about what comes next.So if you're wondering where to start, just remember Eleanor Roosevelt's quote Michael brought back:“The way to begin is to begin.”Download the app. Take one action. The world is listening.Cheers,Marco⸻ Keywords ⸻ Society and Technology, AI ethics, generative AI, tech innovation, digital transformation, tech, technology, Global Citizen, Michael Sheldrick, ending poverty, pop culture activism, technology for good, social impact, digital advocacy, Redefining Society, AI in nonprofits, youth engagement, music and change, activism app, social movements, John Legend, sustainable development, global action, climate change, eradicating polio, tech for humanity, podcast on technology__________________ Enjoy. Reflect. Share with your fellow humans.And if you haven't already, subscribe to Musing On Society & Technology on LinkedIn — new transmissions are always incoming.https://www.linkedin.com/newsletters/musing-on-society-technology-7079849705156870144You're listening to this through the Redefining Society & Technology podcast, so while you're here, make sure to follow the show — and join me as I continue exploring life in this Hybrid Analog Digital Society.End of transmission.____________________________Listen to more Redefining Society & Technology stories and subscribe to the podcast:

 Welcome to the Cloud Wars Minute — your daily cloud news and commentary show. Each episode provides insights and perspectives around the “reimagination machine” that is the cloud.In today's Cloud Wars Minute, I take a closer look at SAP's Q2 cloud performance—24% revenue growth and a 22% rise in current cloud backlog—slower than past quarters, but still dramatically outpacing rivals like Highlights00:13 — One of the leaders in the Cloud Wars Top 10, SAP, has been the fastest-growing enterprise apps company for several straight quarters, far outperforming all of its competitors, which include Oracle, Workday, Salesforce, and Microsoft Dynamics 365. And they reported recently—SAP did—a very strong Q2. But there were a couple wrinkles in there.01:02 — The cloud revenue was up 24% to $6 billion. But in Q1, the growth rate was 25%, so a slight dip in the growth rate in Q2. Current cloud backlog in Q2 was 22%; that 22% is well down from Q1's 28%. It expected the backlog growth to moderate through the rest of the year. But this is a pretty big drop. It saw a re-emergence of uncertainty in the market in the second quarter.AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details. 02:08 — He noted in the U.S., in the public sector, the DOGE impact has slowed things down a little. On the flip side, Klein said, Now, we've got some mega deals that are out there. He said, I don't think they're going to disappear, but they have been postponed . . . There's a little more rigor in getting approvals for those. But he said, I think that will come through.03:20 — I would also say that at the size that SAP is at now, it's a $24 billion run rate,r 24% growth is quite good. And this current backlog growth of 22% in itself is also very strong. But a couple of quarters ago, its backlog grew 32%, then 25%, now 22%. So it's fair to say, is a trend.04:10 — Overall, it is an interesting time now for buyers, I think more broadly, since some of this uncertainty that Klein referred to around tariffs—I think a lot of that uncertainty is going away. We just heard this announcement of the U.S. and Japan in a $550 billion deal. I think this is going to alleviate some of the concern that SAP customers expressed and that Klein referred to. Visit Cloud Wars for more.

How much has DevOps really changed since the AI boom? Are you truly observing your Salesforce org, or just reacting to fires? When do you pay down technical debt versus pushing for the next big feature?If you're asking these questions, you're not alone. Host Jack McCurdy is joined by DevOps expert Andy Barrick to tackle the tough challenges facing teams today. This practical conversation covers the evolution of the field since 2022, providing actionable advice on implementing proactive observability, managing risk, and making incremental changes that deliver massive impact.Learn more:Read the observability whitepaper: https://grst.co/4lFfxmmHow Salesforce teams execute observability for Salesforce: https://grst.co/3GXddrUSee Flow and Apex Error Monitoring in action: https://grst.co/3IF5EqqAbout DevOps Diaries: Salesforce DevOps Advocate Jack McCurdy chats to members of the Salesforce community about their experience in the Salesforce ecosystem. Expect to hear and learn from inspirational stories of personal growth and business success, whilst discovering all the trials, tribulations, and joy that comes with delivering Salesforce for companies of all shapes and sizes. New episodes bi-weekly on YouTube as well as on your preferred podcast platform.Podcast produced and sponsored by Gearset. Learn more about Gearset: https://grst.co/4iCnas2Subscribe to Gearset's YouTube channel: https://grst.co/4cTAAxmLinkedIn: https://www.linkedin.com/company/gearsetX/Twitter: https://x.com/GearsetHQFacebook: https://www.facebook.com/gearsethqAbout Gearset: Gearset is the leading Salesforce DevOps platform, with powerful solutions for metadata and CPQ deployments, CI/CD, automated testing, sandbox seeding and backups. It helps Salesforce teams apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. Get full access to all of Gearset's features for free with a 30-day trial: https://grst.co/4iKysKWChapters:00:00 The Evolution of DevOps Since 202202:35 The Role of AI in Automation05:21 Testing Fundamentals in DevOps08:29 Understanding Observability in Salesforce11:05 Reactive vs Proactive Observability14:03 The Importance of Proactive Monitoring16:29 Implementing Observability in DevOps19:41 Starting Your Observability Journey22:14 Balancing Refactoring and New Initiatives24:56 Risk Management and Observability27:48 Final Thoughts on Observability

In this episode of Experiencing Data, I chat with Irina Malkova who is the VP of AI Engineering and VP of Data and Analytics for Tech and Product at Salesforce. Irina shares how her teams are reinventing internal analytics, combining classic product data work with cutting-edge AI engineering—and her recent post on LinkedIn titled “AI adoption moves at the speed of user trust,” having a strong design-centered perspective, inspires today's episode. (I even quoted her on this in a couple recent product design conference talks I gave!)  In today's drop, Irina shares how they're enabling analytical insights at Salesforce via a Slack-based AI agent, how they have changed their AI and engineering org structures (and why), the bad advice they got on organizing their data product teams, and more. This is a great episode for senior data product and AI executives managing complex orgs and technology environments who want to see how Salesforce is scaling AI for smarter, faster decisions.

 From the peaks of Breckenridge to the streets of Chicago, Harvey Bierman, CEO of Red Van and a pivotal force in the Salesforce Commerce Cloud ecosystem, shares his insights at the Connections 2025 event. He discusses Salesforce's ambitious plans to revolutionize B2C commerce with integrated customer experiences. The conversation goes into the evolution from Demandware to Salesforce, the importance of order management systems in cross-channel orchestration, and Red Van's strategic approach to building a specialized order management practice.  Harvey also highlights the enduring community spirit within the Demandware ecosystem and reflects on the technological advancements that have shaped modern commerce. Show Highlights: Salesforce's plans to enhance the B2C customer experience by integrating front-end engagements with back-end order management. Highlights from the Connections 2025 event in Chicago and its significance for the B2C commerce strategy. The importance of community events and partnerships. The role of order management systems in cross-channel orchestration. Redvan's Audubon platform's role in integrating B2C and order management systems with marketing clouds. The evolution of technology in commerce and the emphasis on operational empathy and trust within the ecosystem. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Harvey Bierman - LinkedIn: https://www.linkedin.com/in/hlbierman/ | Red Van: https://www.redvanworkshop.com/  Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/  Join the Commerce Cloud Community Unofficial Slack: https://sforce.co/commercecrew *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.

Fengru Lin left a high-powered tech career at Google and Salesforce to take on one of the biggest challenges in food: reinventing milk—without cows. As the CEO and Co-Founder of TurtleTree, Fengru is using precision fermentation to produce lactoferrin, a powerful protein that boosts immunity, gut health, and iron absorption. In this episode of The Mark Haney Show, we dive into: The $1,000/kg molecule hidden in milk Why UC Davis and Sacramento are ground zero for foodtech How TurtleTree became the first startup with FDA GRAS approval for animal-free lactoferrin The ups and downs of startup life — including layoffs, pivots, and breakthroughs Why this protein could show up in your coffee, supplements, skincare... even olive trees

2025 is the last year of human-only teams. Are you ready to lead both people and AI? Usman Nasir, VP of Agentforce Acceleration at Salesforce, joins us to explore a future that's already here: digital labor working hand-in-hand with humans.   Usman explains why 2025 marks the end of the human-only workforce and dives deep into how AI agents are transforming the workplace — from automating customer support to driving internal productivity. He shares practical advice on starting your agentic journey, debunks common myths, and explains why trust, data quality, and modular agent design are the pillars of successful implementation. Whether you're leading a Fortune 500 company or bootstrapping a startup, this episode will shift how you think about work, leadership, and the AI-enabled future. Key Moments:   00:00 Introducing Usman Nasir, VP of Agentforce Acceleration at Salesforce03:13 The Future of Human and Digital Labor06:32 Salesforce's Agentforce (Chatbot vs. AI Agents)19:41 Real-World Use Cases and Misconceptions34:16 Exploring AI in Operations Management37:12 Identifying AI-Ready Use Cases41:44 Change Management for AI Adoption45:35 Lessons from Early AI Adoption01:04:29 Future of AI Agents and Predictions –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

In der heutigen Folge sprechen die Finanzjournalisten Nando Sommerfeldt und Holger Zschäpitz über die Stargate-Ernüchterung, miese Lockheed-Martin-Zahlen und geben Euch noch schnell ein paar Steuertipps mit auf den Weg. Außerdem geht es um Nvidia, Microsoft, TSMC; Broadcom, Micron, AMD, Texas Instruments, Softbank, General Motors, RTX, Northrop Grumman, Philip Morris, Medpace, Fortrea, Charles River Laboratories, Thermofisher, Invesco NASDAQ Biotech ETF (WKN: A12CCJ), Sartorius, Oracle, Kohls, Workday, Salesforce. Wir freuen uns über Feedback an aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter.[ Hier bei WELT.](https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html.) [Hier] (https://open.spotify.com/playlist/6zxjyJpTMunyYCY6F7vHK1?si=8f6cTnkEQnmSrlMU8Vo6uQ) findest Du die Samstagsfolgen Klassiker-Playlist auf Spotify! Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? [**Hier findest du alle Infos & Rabatte!**](https://linktr.ee/alles_auf_aktien) Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

On this Live Greatly podcast episode, Kristel Bauer sits down with Priya Sam, former national morning show host and news anchor turned storytelling expert.  Kristel and Priya discuss how to fine tune your story to support career advancement, optimal relationships and success.  They discuss how to boost courage and confidence to tell your story, some tips and tricks to help you amplify your story and lots more!  Tune in now!  Key Takeaways From This Episode: How to use storytelling to support career advancement A look into Priya's journey from being a news anchor to becoming a storytelling expert How to boost confidence in telling your story How to overcome feeling boastful while telling your story Why details and preparation are important for optimal storytelling ABOUT PRIYA SAM Priya Sam is a Story Architect and the creator of the Power Story—a transformational approach to professional storytelling that helps high-achieving women unlock career-defining opportunities.  Her expertise is rooted in two high-performance arenas: national television and Big Tech. As a former national morning show host and news anchor, Priya didn't just read the news—she built instant trust and rapport with politicians, celebrities, and everyday people alike. Her ability to draw out compelling, memorable stories under pressure became her superpower when she pivoted to tech.  In just two years, Priya doubled her salary and became a go-to speaker at Salesforce, a global company of 70,000+ employees. She's received an offer for every job she's interviewed for—proof that her Power Story methodology works in high-stakes environments.  Today, through her signature frameworks and coaching, Priya helps women step into the spotlight with confidence, communicate their value with clarity, and become unforgettable in rooms where decisions are made. Her clients have landed Director-level roles, secured five-figure raises, and built personal brands that open doors to the next big opportunity. Connect with Priya Website: https://priyasam.com/#/  Instagram: @priyasam Linkedin: https://www.linkedin.com/in/priyasam/ The Power Story Playbook: https://priya-sam.mykajabi.com/the-power-story-playbook About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to “Live Greatly” while promoting leadership development and team building.   Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel has been featured in Forbes, Forest & Bluff Magazine, Authority Magazine & Podcast Magazine and she has appeared on ABC 7 Chicago, WGN Daytime Chicago, Fox 4's WDAF-TV's Great Day KC, and Ticker News. Kristel lives in the Fort Lauderdale, Florida area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co  Follow Kristel Bauer on: Instagram: @livegreatly_co  LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions.  Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations.  They have not been evaluated by the food and drug administration.  Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests.  Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content.  Always consult your physician for recommendations specific to you.

In this episode of the Growth Now Movement, I sit down with Michael Dodsworth, the founder and CEO of Fanfare, to unpack his inspiring and deeply personal journey from the high-paced world of tech giants to the unpredictable, purpose-driven path of entrepreneurship. Before starting Fanfare, Michael worked as an engineer at some of the most recognizable companies on the planet—including Salesforce and Ticketmaster. But despite the corporate wins and impressive resume, something was missing. In our conversation, he opens up about the internal tension and the calling that pushed him to leave the comfort of big tech to chase a deeper mission. We talk about how his passion for live events and community inspired him to create Fanfare—an innovative platform that helps creators, artists, and brands manage high-demand product drops, from concert tickets to exclusive merch, without the chaos and disappointment we've come to expect in the current system. Michael gets real about: The emotional rollercoaster of launching a startup How he went from being a behind-the-scenes engineer to a front-facing founder The importance of clear communication, even when you're building in silence What it takes to go from corporate stability to entrepreneurial risk Why solving real problems for real people has been his North Star How Fanfare is empowering creators, entrepreneurs, and fans to connect more authentically Whether you're a tech lover, a startup dreamer, or a creator looking to scale—this episode delivers powerful insight into what it truly takes to build something meaningful, one step (and sometimes one mistake) at a time. What You'll Learn: How Michael transitioned from working at Salesforce to launching his own venture The difference between working in a corporation vs. building your own startup The story behind Fanfare and its mission to reinvent product drop culture How to communicate your vision clearly—even if you're not a natural storyteller Why community building is a secret weapon for modern entrepreneurs Lessons from managing high-stakes tech challenges and turning them into simple, scalable solutions Tips for founders, creators, and innovators looking to make a difference in noisy market

Since taking office, the Trump administration has made it a top priority to dismantle what it perceives as federal bureaucratic bloat. But it's the belief of some that those cuts to the federal workforce and federal programs have gone too far, damaging the government's capacity to meet its mission and serve the American public. Rob Shriver, former acting OPM director during the Biden administration, is one of those. And in his new role as Managing Director of Democracy Forward's Civil Service Strong initiative, he's helping launch a new Civil Service Defense and Innovation Fellowship Program that aims to rebuild that lost capacity by calling on former government officials to “produce research and analysis documenting the scope and consequences of cuts to federal agencies, and develop and incubate innovative work to inform future policymaking and to rebuild government capacity.” Shriver joins the podcast to discuss the state of the federal workforce, the new fellowship and what he sees ahead. Let's go now to that interview. The Department of Defense's No. 2 IT official for the past two years is leaving the role, the department announced Monday. Leslie Beavers, who also served as acting DOD CIO for a period at the end of the Biden administration and during the early days of the second Trump administration, will step down as DOD principal deputy CIO at the end of September. In a social media post, the DOD Office of the CIO congratulated Beavers who announced Monday that she will be stepping down from her position at the end of September after more than 30 years of uniformed and civilian service. Beavers played a key role in the Office of the CIO's delivery of its Fulcrum IT strategy in 2024 with then-CIO John Sherman. When Sherman stepped down from the CIO role at the end of June 2024, Beavers filled it temporarily until Katie Arrington was appointed to perform the duties of CIO in March. Since then, Beavers retained her deputy role, supporting new efforts under Arrington's leadership like the Software Fast Track initiative and “blowing up” the Risk Management Framework. It's unclear what Beavers' next role will be after her departure or who will take her place when she officially leaves. President Donald Trump has tapped State Department leader Michael Rigas to serve as the General Services Administration's new acting chief, the agency announced Monday. It marks the third GSA appointment for Rigas, who has spent the past few months at the State Department as the deputy secretary for management and resources, according to a statement from Marianne Copenhaver, associate administrator for the GSA. Copenhaver wrote in a statement to FedScoop: “We're thrilled to have his institutional knowledge, leadership, and decades of experience in the private and public sector. Under Mike's leadership, GSA will continue to deliver effective and efficient government services in real estate, acquisition, and technology.” Stephen Ehikian, who has served since January as GSA's acting administrator, will continue his role as deputy administrator, Copenhaver added. Ehikian is a former Salesforce vice president and self-proclaimed “serial entrepreneur.” The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

In this episode of the Knowledgebase Ninjas Podcast, Laura Novich, Lead Technical Writer at Salesforce, shares what truly makes a documentation toolchain effective. It's not just about the tools themselves, but how seamlessly they integrate into team workflows—and how confident contributors feel using them. Laura explains why features like content reuse, automation, and collaboration only add value when they align with the needs of different contributors—developers, product managers, support teams, and non-technical writers alike. She emphasizes the importance of training that meets non-technical users where they are, engaging with writing communities, and leveraging AI to bridge knowledge gaps. Through two real-world examples, Laura shows how honoring individual tool preferences can transform documentation into a strategic business asset. Catch the full conversation on the Knowledge Base Ninjas podcast for valuable takeaways and pro tips. Stay tuned for expert insights and actionable strategies you don't want to miss out on.

In this episode, host Bernadette Boas sits down with world-class leadership communications coach and auctioneer Dia Bondi to explore the bold truth behind powerful leadership: your voice isn't just a tool—it's your greatest asset.Whether you're an executive, founder, HR leader, or people manager, this conversation will challenge you to rethink how you communicate, what you ask for, and why you're not being heard the way you should be.Dia shares powerful insights from two decades of coaching C-suite leaders and venture-backed founders, revealing how to:Use your origin story to build executive presenceMake bold asks that test your limits—and open new doorsDevelop a leadership voice that commands attention and drives resultsAvoid becoming “technically perfect but strategically invisible”Align purpose with presence to inspire and influence at every levelIf your leaders are playing small or your teams are struggling to articulate their vision, this episode is a must-listen for building high-impact communicators across your organization.Dia Bondi is a Communications Catalyst helping high-impact leaders and founders speak powerfully to win decisions and resources and carve a path for their future. She's the author of Ask Like an Auctioneer and has worked with brands like Google X, Dropbox, and Salesforce—and even helped Rio land the 2016 Olympics.

Friska Wirya is a globally recognized expert in change management and leadership, known for her work as an Organizational Change Advisor and Change Leadership Coach. She is an Emeritus Faculty member in Change Management, a TEDx speaker, and the author of two #1 best-selling books, The Future Fit Organization and The Future Fit Asian Organization. She also created FUTURE TALK, a team-based conversation card game to encourage raw, real and necessary conversations about change and disruption. Over the past decade, Friska has led change programs impacting up to 65,000 people across six continents. Her debut book became a bestseller within 36 hours and achieved three additional category best-seller rankings in just a few days. Her work is available globally and stocked at Harvard University, Periplus, Kinokuniya, Amazon, Barnes & Noble, Booktopia, Shopee and Tokopedia. Friska has been named among the Top 50 Global Change Management Thought Leaders, Top 50 Asia Pacific Business Consultants You Should Know, and Top 10 Women Change Makers in Indonesia. She is also recognized as a Top Voice in Workplace Culture and Change, and has spoken at organizations such as Salesforce, F5, Microsoft and for events such as the Asian Family Wealth Forum and the upcoming Indonesian Economic Forum. Her insights have been featured in publications such as the Australian Institute of Company Directors, The Financial Review, The Sydney Morning Herald, Smart Company, UN Women, and Women's Agenda. Based in Indonesia, she continues to advise and facilitate custom change management programs for major players in oil and gas, engineering, and technology. ---- SOCIALS: Twitter: https://www.tiktok.com/@freshbyfriska Instagram: http://instagram.com/freshbyfriska YouTube: https://www.youtube.com/channel/UCDkVf0igJFUpSlg4w9Bh-UA Website: https://www.freshbyfriska.com/ LinkedIn: https://www.linkedin.com/in/friska/ Tiktok: https://www.tiktok.com/@freshbyfriska  

Clarity and Brevity are the highest creativity. But “clear and brief” does not mean simple and predictable.One the most talented writers of advertising in the world would be surprised to hear me call him that. Jonathan Edward Durham is a novelist. He recently posted this random thought.“‘Why am I so sad today?' I ask myself after staring at my little handheld sadness machine and clicking all the sad little things that will definitely make me sad.”You may not agree with Durham's statement, but you will agree it was artfully crafted.What Durham gave us was clarity and brevity without predictability. This is the mark of a great ad writer.“Why am I so sad today?” immediately gets our attention. We are compelled to keep reading.We are surprised that he owns “a little handheld sadness machine.” But our cleverness allows us to translate it as “iPhone” and we receive a tiny spasm of delight.You have never heard of “a little handheld sadness machine” but you knew exactly what it was.His 30-word sentence demonstrated clarity, brevity, and creativity, but none of what Jonathan Edward Durham wrote was simple or predictable.Durham's ability to bring us – his readers, his listeners, his customers – into active participation in a one-way conversation is pure genius.Jonathan Edward Durham causes us to become engaged with what he is saying.You can do it, too.“Time + Place + Character + Emotion.” That's it. That's how Stephen Semple turns a weak story into a powerful one in his famous TED-X talk.Here's how Jonathan Edward Durham uses Time + Place + Character + Emotion to tell us a story in less than 30 seconds.“About two years ago, we moved across the country. It was a big, stressful move, and anxieties were high all around, and it had only been about six months since we rescued Jack, so he was really just beginning to adjust to having a forever home. Needless to say, Jack didn't understand why a bunch of strangers were taking all of our things, and he was having a very, very ruff time with the whole process.”“We want Jack to live forever. That's why we feed him The Wizard's Magic dog food.”Jonathan Edward Durham's wonderful story became an excellent ad with my addition of just 16 words. “We want Jack to live forever. That's why we feed him The Wizard's Magic dog food.”You already know how to write the 16 words. Now you need to learn how to tell a wonderful story in 76 words like Durham did.Time + Place + Character + Emotion. Give it a try.Roy H. WilliamsPS – Most people use too many words to make too small a point. The average writer wraps lots of words around a small idea. Inflated sentences are fluffy and empty like a hot air balloon. Good writers deliver a big idea quickly. Tight sentences hit hard. – Indy Beagle“Facts tell. Stories sell.” – Tom SchreiterWho do you call when you need your people to cooperate, innovate, and create? Meta, Google, Salesforce, and other big companies call a woman who has a golden reputation for legendary results. Her methods are unorthodox, unconventional, and irresistible. And her credentials are unique: she is an improv entertainer who trained to be a dancer at Juilliard. Her name is Melissa Dinwiddie and she can play the ukulele. Roving reporter Rotbart...

Today, we continue our conversation with Elizabeth Lotardo.Elizabeth Lotardo is a consultant, writer, and training creator who helps organizations drive emotional engagement. Her new book, Leading Yourself, is about creating meaning, joy, and opportunities at work, even if your job isn't perfect. You'll learn how to find more meaning in your role, quiet fear or anxiety about the future, and create opportunities that enable you to do your best work. At McLeod & More Inc, I'm the VP of Client Services, working with clients like Salesforce, DraftKings, Hilton, and numerous Berkshire Hathaway organizations. She's designed programs for senior leaders, frontline managers, and entry-level teammates that enable everyone to create more purpose-driven work experiences. She is also the co-author of Selling with Noble Purpose and writes for Harvard Business Review.In this second part of our conversation, we dive deeper into the practical application of self-leadership principles. Elizabeth reveals how to strike the balance between taking responsibility without over-apologizing, the critical importance of managing energy alongside time, and why sometimes "phoning it in" is actually a strategic choice. Key topics include:How to take responsibility for failures without diminishing your confidence through over-apologizingPractical strategies for managing energy drivers and sappers in your daily workWhy "phoning it in" strategically helps high achievers avoid burnout and maintain focusThe shift from servant leadership to purpose-driven leadership in modern workplacesImplementing Amazon's "disagree and commit" principle for better team dynamicsA three-part framework for effective feedback: timing, strength, and scopeCoach K's "next play" philosophy for moving forward after success or failureBreaking cycles of negativity and workplace burnout through controllable actionsWhether you're struggling with perfectionism, managing a demanding workload, or looking to build stronger workplace relationships, Elizabeth's insights provide actionable strategies for leading yourself more effectively while creating positive impact for your team and organization.Elizabeth's Linked-In: https://www.linkedin.com/in/elizabethlotardo/ Elizabeth's Website:https://www.elizabethlotardo.com/ Elizabeth's Book: https://www.amazon.com/Leading-Yourself-Meaning-Opportunities-Already/dp/1394238703 -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:25) Tip: Taking Responsibility Without Over-Apologizing(03:00) Tool: Managing Energy Drivers and Sappers Effectively(05:25) Technique: Strategic "Phoning It In" for High Achievers(08:30) Tip: Becoming Invaluable Instead of Indispensable(10:30) Tool: Purpose-Driven vs Servant Leadership Models(12:50) Technique: Implementing "Disagree and Commit" Principles(16:05) Tip: Three-Part Feedback Framework: Timing, Strength, Scope(19:40) Tool: Coach K's "Next Play" Philosophy(22:25) Technique: Setting Clear Expectations as New Leaders(24:40) Tip: Breaking Negativity Cycles Through Controllable Actions(27:39) Conclusion#CharlesGood #ElizabethLotardo #TheGoodLeadershipPodcast #SelfLeadership #PersonalGrowth #LeadershipDevelopment #ProfessionalDevelopment #EnergyManagement #WorkplaceBurnout #FeedbackSkills #ExpectationSetting #PurposeDrivenLeadership #WorkplaceResilience #LeadershipMindset #PerformanceOptimization #WorkLifeBalance #TeamCollaboration #NextPlayMindset #ResponsibilityOwnership #StrategicFocus

Building software today? Easy. But standing out in a saturated SaaS market—with 40,000+ new apps launching each year—is a whole different game.In this can't-miss episode, Godard Abel—Co-Founder and CEO of G2—breaks down exactly how G2 thrives amidst the AI explosion shaking up the B2B software industry. With 50 new AI software categories emerging in the past year alone, discover how the industry's top platform stays ahead.Tune in to uncover:How G2 navigates an app marketplace flooded by AI startups (and how you can, too).The surprising shifts in buyer behavior that are transforming B2B sales.G2's unique strategy for embedding their platform into leading AI tools like ChatGPT and Microsoft Copilot.Practical tactics for positioning your software as the go-to choice in an overcrowded market.Why brands leveraging authentic, human-driven content dominate AI-powered discovery platforms."AI won't replace humans, but humans with AI will replace humans without AI," Godard warns. If you're serious about staying ahead in sales, marketing, or RevOps, this conversation will equip you with actionable strategies you can use right now.About Godard Abel:Godard has built and sold three software companies. His first two exits—BigMachines and SteelBrick—went to Oracle and Salesforce for a combined $760 million. Now he's running G2, which became the world's largest software marketplace and trains the AI tools your prospects use to research vendors.About the Show:What does it really take to grow a B2B business today? We ask the people doing it.The Belkins Podcast dives deep into the strategies, decisions, and behind-the-scenes insights driving real growth at top B2B companies. Each episode features candid conversations with industry heavyweights—CROs, CMOs, founders, and seasoned operators—who've navigated market downturns, scaled teams, and mastered the realities of revenue growth.You'll hear hard truths, unfiltered insights, and actionable tactics directly from leaders who've actually done the work.Chapters:00:00 - Introducing Godard Abel02:30 - Why Building Software is Easy But B2B Marketing is 10x Harder in 202504:14- 40,000 New Apps Launched on G2 in One Year: Software Market Saturation05:42 - Should Your SaaS Company Pivot to AI or Add AI Features?09:01- Multi-Product Strategy: How to Compete in Multiple Software Categories16:13- HubSpot's API Integration Strategy: How to Build on Existing Platforms19:54- AI Categories See 100% Traffic Growth While Traditional SaaS Declines23:29- Personal Branding vs Corporate Marketing: Why CEO Posts Get 10x More Engagement39:16 - How to Rank in ChatGPT and Claude: Building Authority for AI Training Data (Tips for writers)48:13- How G2 Competes with ChatGPT: Partnership Strategy vs Fighting AI Search53:49 - AI Buying Agents: The Future of B2B Software Purchasing (G2AI Demo)01:15:01- From Single-Function BDRs to Full-Stack Revenue Professionals01:17:24 - From Hiring More to Revenue Per Employee: The New Growth Metric01:23:01 - Thanks for watching!

Melissa Dinwiddie doesn't have an MBA. She's never worked for a consulting giant, such as McKinsey, Boston Consulting, or Bain. She is a ukulele-playing, jazz-singing, Julliard-trained dancer and improv entertainer. Yet when companies, including Meta, Google, Uber, Intuit, and Salesforce, seek fresh thinking on innovation and team creativity, they turn to Melissa for results. Melissa draws parallels between performance troupes, such as her All That Jazz improv jazz group, and business teams. To be successful, she notes, all members must listen closely, support one another, adapt on the fly, and create something from nothing.   Melissa is the founder and CEO of Creative Sandbox Solutions, communication, connection, and creativity experts. Her firm's specialty is helping teams blast through creative roadblocks. She is the author of The Creative Sandbox Way: Your Path to a Full-Color Life, which she wrote to help readers be comfortable with and embrace their own, authentic creativity. As Melissa explains this week, her unconventional background and unorthodox methods —  including having six- and seven-figure salaried executives build with Lego bricks — consistently unlock breakthrough ideas and enhance team performance. Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Melissa Dinwiddie, Creative Sandbox SolutionsPosted: July 21, 2025 Monday Morning Run Time: 49:42 Episode: 14.7

In this episode, we sit down with Derik Quinn, Managing Director at Spaulding Ridge, to explore the fast-evolving landscape of CPQ, Revenue Management, and Salesforce Revenue Cloud Advanced (RCA). Derik shares insights from his two-decade journey across BigMachines, Apttus, Argano, and now Spaulding Ridge, where he leads large-scale quote-to-cash transformations in manufacturing, high-tech, and medtech. We discuss the shift toward constraint-based configuration, the excitement around Dynamic Revenue Orchestration (DRO), and why Salesforce RCA is gaining traction across industries. Derik highlights differences in adoption trends—new implementations in manufacturing versus migrations in high-tech—and the growing interest in AI for sales efficiency and revenue intelligence. With over 100 RCA consultants globally, Spaulding Ridge is driving momentum into Dreamforce and beyond. Plus, we hear about Derik's passion for endurance sports, parenting two active daughters, and how customer KPIs shape project success. If you're interested in quote-to-cash innovation, Salesforce RCA adoption, or industry-specific CPQ trends, this episode delivers expert perspectives you won't want to miss.

Key Highlights:-Signs your current tech stack might be holding you back.-Why decentralized, stagnant systems are a red flag.-The importance of automation, integration, and mobile access.-What top-performing firms are using today (hint: Salesforce, AI, and more).-How to evaluate new tools without getting overwhelmed by vendor hype.-The hidden risks of relying on key-person knowledge and disconnected data.-How small tech improvements can deliver massive results over time.Whether you're building your firm or planning for succession, this episode is packed with tactical insights to help you make smarter, more future-ready technology decisions.Ready to audit your tech stack or just want a second opinion? Contact Sue at SueCheema@eliteconsultingpartners.com or Stacey at Stacey@eliteconsultingpartners.com.

Subscribe now to get more insights delivered to your inbox from today's most innovative business leaders and marketing pioneers who are redefining how companies grow in the digital age.Bill Macaitis shares his expertise on Product-Led Growth (PLG), revealing insights from his time as CMO at Slack, Zendesk, and SVP of Marketing at Salesforce where he helped drive remarkable growth through customer-centric strategies.• PLG is about recognizing that people spend more time in products and infusing marketing, sales, and support directly into the product experience• Enterprise software often fails because it prioritizes features over usability, while successful PLG focuses on making products beautifully simple• Freemium models can transform free users into powerful marketing assets—at Slack, Bill saw 10 million free users as an extension of his marketing team• Teams need shared metrics beyond traditional funnel metrics to prevent "warfare" between sales and marketing departments• AI is transforming go-to-market strategies through personalization at scale, enabling outcome-based pricing, and lowering barriers for new businesses• Google faces a classic innovator's dilemma by clinging to search-based revenue while competitors deliver direct answers through AI• Successful PLG implementation requires company-wide commitment rather than just assigning a small "tiger team"Visit SaasCMOPro.com to access Bill's free educational content about product-led growth, freemium models, and modern B2B marketing strategies.When Bill Macaitis talks about product-led growth, he speaks from experience—not theory. As the marketing mastermind behind Slack's explosive expansion, Zendesk's IPO journey, and Salesforce's growth engine, Bill's insights cut through the noise of business buzzwords to reveal what actually works in today's tech ecosystem.Bill dismantles conventional wisdom about enterprise software sales, arguing that, "Most enterprise products suck. They're really hard to use."Bill makes a compelling case for freemium models, challenging the widespread fear of giving away products for free. At Slack, he viewed their 10 million free users not as lost revenue but as "a 10 million strong marketing team" who organically spread the word. The show also addresses the AI revolution reshaping marketing. From enabling personalized engagement at scale to facilitating outcome-based pricing models, AI is lowering barriers to entry for new businesses while forcing established companies to adapt. His assessment of Google's apparent reluctance to fully embrace AI answers ("a classic innovator's dilemma") serves as a powerful warning about the dangers of clinging to outdated business models.Whether you're a CMO wrestling with attribution models, a founder contemplating your first go-to-market strategy, or a business leader navigating technological disruption, Bill's insights will reshape how you think about growth in today's rapidly evolving landscape. Bill Macaitis: https://www.linkedin.com/in/bmacaitis/Bill's was the CMO and CRO at Slack Before that, he was the CMO at Zendesk, guiding them through the through their IPO, and Bill served as SVP of Marketing at Salesforce.Website: https://www.position2.com/podcast/Rajiv Parikh: https://www.linkedin.com/in/rajivparikh/Sandeep Parikh: https://www.instagram.com/sandeepparikh/Email us with any feedback for the show: spark@position2.com

Today on the Salesforce Admins Podcast, we talk to Jonathan Fox, Head of Salesforce Architecture at IntellectAI. Join us as we chat about why we should rethink how we label, structure, and maintain Salesforce metadata. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jonathan Fox. How […] The post How Should I Clean Metadata for Salesforce AI Agents? appeared first on Salesforce Admins.

Content Warning: This video contains discussions of loss, trauma, and near-death experiences. While it touches on heartbreaking events, it ultimately offers a powerful message of healing, hope, and the resilience of the human spirit. Recorded live at Tony and Sage Robbins' 2024 Platinum Partners Happiness event, this raw and deeply emotional conversation features best-selling author Jeffrey Olsen (Knowing, Where Are You?). Jeff shares a journey few could imagine — after a devastating car crash that claimed the lives of his wife and youngest son and left him critically injured, he was plunged into unimaginable grief. But through 18 surgeries, profound out-of-body experiences, and a powerful spiritual awakening, Jeff discovered what it truly means to live again. In this intimate interview, Jeff opens-up about his near-death experience and the clarity it revealed—offering profound insights into who we are, why we're here, and what truly matters. His story is a testament to the fact that even in our darkest moments, light, love, and purpose are still possible. In the second half of this episode, Jeff is joined by fellow NDE survivor, author, and artist Nancy Rynes for a heartfelt audience Q&A. Their conversation offers comfort and connection to anyone navigating grief, trauma, or a deeper spiritual search. Whether you're healing from loss, curious about life after death, or simply seeking hope—this conversation will stay with you. Prepare to be moved, inspired, and reminded: even in the darkness, there is light. Please enjoy.   *Want to watch the recorded video version?  Please go to: https://www.youtube.com/@TonyRobbinsLive   Tony Robbins is a #1 New York Times best-selling author, entrepreneur, philanthropist, and the nation's #1 Life and Business Strategist. For more than four and a half decades, more than 100 million people from 195 countries have enjoyed the warmth, humor, and transformational power of his business and personal development events.   Mr. Robbins is the author of seven internationally bestselling books, including three #1 New York Times bestsellers: Money: Master the Game, Unshakeable, and Life Force. He created the #1 personal and professional development program of all time, and more than 10 million people have attended his live seminars.    Anthony Robbins is the chairman of a holding company comprising more than 110 privately held businesses with combined sales exceeding $7 billion a year. He has been named in the top 50 of Worth Magazine's 100 most powerful people in global finance for three consecutive years, honored by Accenture as one of the "Top 50 Business Intellectuals in the World''; by Harvard Business Press as one of the "Top 200 Business Gurus"; and by American Express as one of the "Top Six Business Leaders in the World" to coach its entrepreneurial clients.   He is a leader called upon by leaders, and has worked with four US presidents, top entertainers -- from Aerosmith to Green Day, to Usher and Pitbull, as well as athletes like Serena Williams, Andre Agassi, and the 2022 NBA Champion Golden State Warriors. Billionaire business leaders seek his advice as well; casino magnate Steve Wynn, and Salesforce.com founder Marc Benioff are among those grateful for his coaching.

Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only nimble brands—those that align teams, data, and KPIs around lifetime value—stay ahead. All of this (and a few more things) are discussed in the recently-released Klaviyo B2C Report. To discuss it, I'd like to welcome Jamie Domenici, CMO at Klaviyo. About Jamie Domenici Jamie is Chief Marketing Officer at Klaviyo, the only CRM built for consumer brands. She has served as the Chief Marketing Officer since August 2023. With more than 20 years of experience in SaaS Marketing, Jamie has become a pioneer in SMB Marketing and a champion for small businesses. Prior to Klaviyo, Jamie served as the CMO of GoTo, a provider of SaaS and cloud- based remote work tools for collaboration and IT management, and before that, she held various marketing leadership positions at Salesforce for over ten years. Jamie holds a B.A. in International Relations from California State University, Chico. Jamie lives in the San Francisco Bay Area with her husband and two daughters. Jamie Domenici on LinkedIn: https://www.linkedin.com/in/jdomenici/ Resources Klaviyo: https://www.klaviyo.com https://www.klaviyo.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

In this final episode recorded live from Transact 360, Dustin chats with Derek Bierman, CIO at Doane University, for a candid, future-focused, and wide-ranging conversation about what it really takes to lead digital transformation on campus. From AI overload to cloud sticker shock to the very real challenge of prioritizing hundreds of tech contracts, Derek offers a rare look behind the scenes of modern campus IT leadership.This is the episode for anyone who's ever tried to balance innovation with budget constraints—or wondered how CIOs are juggling AI, cybersecurity, and the relentless pressure to do more with less.Guest Name: Derek Bierman, Chief Information Officer at Doane UniversityGuest Social: LinkedInGuest Bio: Derek Bierman is a strategic technology leader and Chief Information Officer at Doane University, where he drives digital transformation to enhance student success, service excellence, and institutional efficiency. With a passion for innovation in higher education, he has led key initiatives, including an award-winning service center, a multi-institutional shared services consortium, and a Salesforce-powered student success platform recognized as a model for higher education. Under his leadership, Doane has modernized operations through enterprise service management, cloud transformation, and cybersecurity advancements, ensuring a future-ready institution. A frequent speaker on innovation, analytics, and digital transformation, Derek is particularly curious about the evolving role of AI in higher education and its potential to revolutionize learning, operations, and student success. He remains dedicated to bridging technology and strategy to create lasting impact in the field. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.Attend the 2025 Engage Summit! The Engage Summit is the premier conference for forward-thinking leaders and practitioners dedicated to exploring the transformative power of AI in education. Explore the strategies and tools to step into the next generation of student engagement, supercharged by AI. You'll leave ready to deliver the most personalized digital engagement experience every step of the way.Register now to secure your spot in Charlotte, NC, on June 24-25, 2025! Early bird registration ends February 1st -- https://engage.element451.com/register

Of all the areas AI is poised to overturn, marketing is at the top of the list. In truth, Silicon Valley has long held marketing is low esteem. Google CEO Eric Schmidt once sniffed that brand marketing is "the last bastion of unaccountable corporate spending." The mathification of marketing will go into hyperdrive, as AI is used to create some kind of agentic ecosystem of bots persuading bots. All of this is great scifi to Anonymous Brand Marketer, a Fortune 500 marketer who sees as much BS as promise in AI's application to marketing. ABM sees it both rationalizing and driving efficiencies in performance marketing while leading to a mini-resurgence in the kinds of brand marketing that connects to humans in ways that a Salesforce agent cannot.

Michael Dodsworth is the founder and CEO of Fanfare, a platform built to help e-commerce brands handle massive product drops without breaking under pressure. With a background as a founding engineer and multiple startup exits—including to Salesforce and Ticketmaster—Michael has spent his career building systems that can handle huge spikes in demand. After years of solving ticketing chaos for live events, he created Fanfare to bring that same reliability to e-commerce, powering launches like SKIMS' $1 million-in-a-minute drop and making high-pressure product launches seamless for brands of all sizes. On this episode we talk about: – Michael's first job delivering newspapers in the UK and how early discipline shaped his work ethic – Discovering coding as a teen and the path from hobbyist to startup engineer – Lessons learned from early-stage startups, rapid-growth environments like Salesforce, and the difference between startup and corporate life – Building and scaling systems for massive ticketing events, including Taylor Swift and Disney, and the pain points of high-demand launches – The origin story of Fanfare: why e-commerce brands struggle with product drops and how Fanfare solves for scale, bots, and customer experience – The value of capturing data from failed buyers and turning negative sentiment into future sales – How relationships and reputation lead to new opportunities in the startup world – The impact of AI on software development, product launches, and democratizing the ability to build apps—even for non-coders – Practical advice for anyone looking to break into tech or launch their own product in the age of AI Top 3 Takeaways 1. Discipline and Action Matter: Early lessons in discipline and showing up every day translate directly to entrepreneurial success—momentum comes from taking the first step, even when the path is unclear. 2. Solve Real Problems at Scale: Fanfare was born from firsthand frustration with broken product launches and ticketing drops. The best businesses address urgent, widespread pain points for both brands and consumers. 3. AI Is Leveling the Playing Field: The latest AI tools make it easier than ever for anyone to experiment, build, and launch products—regardless of coding background. Knowing how to prompt, direct, and design will be as important as traditional engineering skills. Notable Quotes “The more you do it, the more you get used to it, and the more it becomes habit, the easier it becomes.” “At a startup, you just have to fix and chart those paths. There's nothing there—you have to define the process.” “You have to make sure you're ready to capitalize on whatever luck comes your way.” “Being able to direct AI agents to do a particular thing is a real skill. Knowing how products should be laid out will matter even more in the future.” Connect with Michael Dodsworth: https://www.linkedin.com/in/michael-dodsworth Website: fanfare.io