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The IC-DISC Show
Ep062: The Hidden Potential of IC-DISC with Brian Schwam

The IC-DISC Show

Play Episode Listen Later Mar 13, 2025 42:21


In this episode of the IC-DISC Show, I sit down with Brian Schwam to discuss how Interest Charge Domestic International Sales Corporations (IC-DISCs) can help businesses save on taxes. With over 35 years of experience, Brian shares how IC-DISC has evolved since 1972 and why it remains a valuable tool for U.S. exporters. He explains how businesses, particularly in the aerospace industry's Maintenance, Repair, and Overhaul (MRO) sector, can take advantage of this incentive to improve their financial position. We walk through a hypothetical example to illustrate how an exporting business could benefit from IC-DISC. Brian explains how companies involved in manufacturing, repairing, or trading parts can qualify and why many eligible businesses overlook this opportunity. We also discuss the annual MRO conference in Atlanta, where industry professionals gather to share insights and best practices. This event highlights the ongoing impact of IC-DISC within the aerospace sector and beyond. Despite the clear benefits, many businesses hesitate to implement IC-DISC due to a lack of awareness or expertise. Brian talks about how our firm partners with CPA firms to integrate IC-DISCs into existing tax processes, making it easier for businesses to take advantage of these savings. He also highlights the underutilization of IC-DISC and why more companies should consider it as part of their tax strategy. We wrap up by discussing the upcoming MRO America's Conference in Atlanta, where exporting aviation maintenance companies can connect and learn more about IC-DISC applications. Whether you're new to IC-DISC or looking to refine your approach, this conversation provides useful insights for businesses considering this tax-saving opportunity.     SHOW HIGHLIGHTS In this episode, I discuss the intricacies and benefits of Interest Charge Domestic International Sales Corporations (IC-DISC) with tax attorney Brian Schwam, who has over 35 years of experience in the field. We explore the historical context of IC-DISC, including its origins in 1972 and the significant changes it underwent following international scrutiny and U.S. tax reforms, such as the 2003 Bush tax cuts and the 2017 Tax Cuts and Jobs Act. Brian provides insights into how IC-DISC can serve as a valuable tax incentive for U.S. exporters, particularly those in the aerospace industry's Maintenance, Repair, and Overhaul (MRO) sector. Through a detailed hypothetical example, we illustrate how companies can leverage IC-DISC to maximize export profits, highlighting specific benefits for pass-through entities and closely held C corporations. We address common apprehensions businesses face regarding IC-DISC implementation and discuss how collaboration with CPA firms can facilitate a seamless integration into existing tax processes. Despite the clear benefits, IC-DISC remains underutilized, and we emphasize the potential missed opportunities for businesses not taking advantage of this tax-saving strategy. The episode also covers upcoming industry events, such as the annual MRO conference in Atlanta and the ICDISC Alliance Conference, which offer valuable networking and professional growth opportunities.   Contact Details LinkedIn - Brian Schwam (https://www.linkedin.com/in/brian-schwam-b6026a3/) LINKSShow Notes Be a Guest About IC-DISC Alliance About WTP Advisors GUEST Brian SchwamAbout Brian TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hey, brian, welcome to the podcast. Brian: Thanks, dave, good to be here. Dave: So where on planet Earth are you calling in from today? It's hard to tell by looking at your background. Brian: Outer space. I am in the sunny South Florida. Dave: Okay. Brian: Breezy, south Florida, okay. Dave: Now are you a native of Florida. Brian: I am not a native of Florida. I spent 50 years of my life in the upper Midwest in Wisconsin. Okay, I had to move to Sunbelt. Dave: Okay, Now were you educated in the Midwest then too. Brian: I was. I'm a proud alum of the University of Wisconsin, both for an undergraduate degree in accounting and also my JD from the law school Okay. Dave: So you've and I take it and I've known you a while, so I think that's been several decades ago that your career was started. Is that about right? Brian: Several would be a good good approximation. Yes, I've been at this for 38 years. I know it doesn't look like it, right, okay? Dave: And so, and how long have you been involved in ICDISC? Then Most of that time 38 years, oh, 38 years in ICDISC. Then most of that time, 38 years, oh, 38 years in the disc, wow, yeah. So how does that do you know? Do you have any way to quantify that? Like how many you know ICDISC returns you've, you know, signed or reviewed or prepared, or Boy, it's a big number, dave. Brian: It's probably five figures. Okay, probably, so you know, somewhere north of 10,000 for sure. Okay, over that time period. Dave: Well, and that is why I'm glad that you are one of the founding members of the IC Disc Alliance with me that when I had a chance to partner up with you and some of your team when we created the IC Disc Alliance, I was really excited because in my book I pretty much knew all the players in the IC Disc space and once the famous Neil Block retired after 50 years to me you were without peer in the IC Disc space. Brian: So I really enjoyed collaborating with you through the years here in the ICDISC space, so I really enjoyed collaborating with you through the years. Dave: Thank, you for that, Dave. I hope to be able to follow Neil into that 50-year stratosphere. Yeah, that's big shoes to follow. So let's just talk a bit about the ICDISC. What the heck is it? Why does everyone use that silly acronym? Brian: Because what it really stands for is a mouthful. Dave: Okay. Brian: Discharged Domestic International Sales Corporation and that is what the ICDISC stands for, short right ICDISC. And I don't know if we'll get into. I'll get into what the IC stands for and everything. But basically this is an export incentive that's been in the Internal Revenue Code since 1972. Okay, in various forms. Initially it was an export incentive that just about any company could use, that was exporting goods that were manufactured, produced, grown or extracted in the US. It came under some fire from our trading partners and in 1984, it was transformed into the ICDISC. It started out just as the DISC in 1972 for the Boston International Sales Corporation and it, like I said, came under scrutiny. Our trading partners said hey, you're a, you can't have an exemption from income because you're not. You know you tax things differently in your country. This flies in the face of the other incentives you give your taxpayers. So they changed it into the ICDIS, which made it into, instead of a permanent tax savings, at least on its face, into a temporary savings where, to the extent a taxpayer saved tax and deferred income from tax, they were required to pay an interest charge to the IRS on that deferred tax. Hence the IC. Dave: Okay, okay. Brian: That rate changes every year. It's based on the one-year average TBLO rate as of September 30th annually. And at the same time they instituted something called the Foreign Sales Corporation, which was widely used by thousands of companies, and that came under attack and eventually became the extraterritorial income exclusion which was immediately attacked and eventually, a couple of years later, it just went away. In the meantime, the disk floundered for quite a number of years. In fact, in the year 2000 there were only 787 disks in existence. Dave: Wow, it seems like a shockingly small number. Brian: Well, the tax laws weren't real conducive to benefiting from the disk at that time. Then, in 2003, the Bush tax cuts brought in the concept of qualified dividend income and it took the disk off of life support and really put it on robust territory for pass-through entities, because they could now, to the extent that they could qualify and we'll get into that, to the extent they could qualify and to the extent that they could benefit it provided a 20% rate benefit between ordinary income and qualified dividend income, so it was a significant savings. Now that's been whittled away over time, where it's been reduced here and there. Various tax law changes and probably the largest or the next biggest reduction came in in 2017 with the Trump tax bill, the Tax Cuts and Jobs Act, which reduced the rate on qualified income on non-qualified income. So it reduced the rate on S-corp income partnership income in an individual's tax return to a 29.6% level, and so now the spread between the qualified dividend rate and the ordinary rate just isn't as great as it used to be. It's approaching 6%. So where it used to be 20, then it went to 15, and now it's 6. But it's still a permanent savings for these past three entities and it's not something that they should ignore, because it can save significant taxes, depending upon the level of export activity. Dave: Okay, and now to be clear, depending on a company-specific fact pattern, that spread could be greater. Right For a pass-through. It could be as high as what like? Brian: 13% or so For a pass-through it could be as high as what like, 13% or so For a pass-through business. Dave: It could be as high as 13.2%, okay, but in general we see that it and it could even be somewhere between that, depending on. Brian: Anywhere in between 5.8 and 13.2. Dave: And our experience has been that most companies tend to gravitate more toward the lower end of the savings than the higher end. Brian: Yes. Dave: Yes, okay. Now what about for a C-Corp? Brian: C-Corp is a different animal. Okay, a C-Corp can't use an disc to pay deductible dividends to its owners if it's a closely held C corp. This is not something that a public company can benefit from. But if a closely held business C corp is paying dividends to its shareholders and would like to be able to deduct those payments, rather than not being able to deduct those payments, using an ICDIS can transform the dividend into a deductible dividend. Now, it doesn't save the shareholders any tax, because they're paying tax on the dividend regardless of where it comes from, but it would eliminate the corporate level tax on the C corporation, so that benefit could be as high as 21%. Dave: Okay. Brian: Okay, another manner in which certain C corporations use the disc is to fund bonuses for shareholders and key employees, and then that saves the shareholders 17% tax the difference between a tax on a wage and a tax on a dividend, qualified dividend. So that's a 17% savings for the shareholder. In that case the C-Corp doesn't save any tax. They're getting a deduction either way wages or commission to the disk. And now that I've mentioned the word commission, that's probably a good segue into how does a disk earn income? Yeah, and what is its income? So most discs are what we call commission discs. They earn a commission when a operating business that's related to that disc makes an export sale of qualified export property. So let's dig down into that first. What's qualified export property? Well, that's property that has been manufactured, produced, grown or extracted in the US. So if I'm manufacturing in Mexico or Canada or China and I'm simply selling what I've made in those other countries, you know the disc is not something that's going to benefit that type of a business. Dave: Okay. Brian: It is there to spur US manufacturing, create US jobs, right in line with the America First proposition that's headlining Washington in 2025. Dave: Okay. Brian: So it should be on safe ground, everything that's going on there. So if a company has property that's been manufactured, produced, grown or extracted in the US and they sell it for export outside the United States and not to a US possession, then that sale can potentially generate an ICDIS commission that would be paid to the ICDIS. And keep in mind this ICDISC is not an entity that the outside world sees or understands or knows about. It's simply an entity that does business, if you will, internally with the operating company, so customers don't know about it. It's really transparent to the world. It's just there to help US exporters save tax. Dave: Okay, it's just there to help US exporters save tax. Okay, and the logistics of it. Like say a company has just for simple math, let's say they have $10 million of export, of qualified export revenue, and the ICDIS commission that's calculated to say 10% of that. Brian: Okay. Dave: So 10% of that would be a million dollars, and so walk me through kind of the that's correct and it accrues the deduction, assuming it's not a cash basis taxpayer. Brian: It accrues that deduction at the end of the year, the DISC accrues the income at the end of the year and then by statute the DISC does not pay income tax. So now we've gotten a deduction on one side, we have non-taxable income on the other side and then when the disc pays a dividend to its owners, that becomes a qualified dividend and is taxed at a lower rate. Dave: Okay, so then, effectively, that million dollars gets reclassified from being taxed at ordinary dividend rates to qualified dividend rates. Brian: From ordinary income rates to qualified dividend rates. Dave: yes, Yep, thank you for that. And where that shows up for a pass-through is going to be on the individual shareholders, k-1, right. That box up near the top that shows ordinary taxable income would basically go down. Let's say there was one shareholder, that number goes down by a million dollars. And then there's a box further down on the K-1 for qualified dividend income and that's where the number's being shifted to right. Brian: Right. Assuming the disc is owned by the operating company, which most of the time it is in the pass-through business context, then the ordinary income gets reduced on the K-1 and the dividend income will increase on the K-1, not necessarily in the same year, but that will be the result over time. Dave: And then that tax savings then will show up on the individual shareholders. 1040, right, because their ordinary income line is a million dollars less. The qualified dividend income line is a million dollars more, and that's where that arbitrage. Brian: They pay less tax if they're getting a distribution from the company to cover their taxes, which is often the case, the company doesn't have to distribute as much cash, therefore increasing the working capital of the business. Dave: Okay, well, thank you. Thank you for that. Now, what I want to drill down into a little more today is looking at the aerospace industry, specifically what's called the MRO space in aerospace. Do you know what MRO stands for? Brian: I believe, I do, I believe maintenance, repair and overhaul. Dave: That's my understanding as well. Brian: That's a significant area in the aviation space. Dave: yes, Okay, and I believe that there's a big conference in Atlanta in April with like something like 17,000 expected attendees. Brian: Yeah, just a small gathering. Dave: A small gathering. Brian: For sure. Yes, that's my understanding as well. In fact, I'll be there. Dave: Yeah, I believe we'll both be there, yeah we'll both be there A few of our colleagues. Brian: Yeah, so it's a one a year significant gathering of companies that operate in this MRO space, supporting airlines and other aviation companies, and basically MRO is important because it keeps planes able to fly. Yeah, and we actually have a booth there. Dave: Yeah, and we actually have a booth there. 1818 BC and it makes it sound like it's a date from a long time ago. But yeah, we'll be there and this will be our first year in attendance or exhibiting. And this has come from, in recent years, I'd say, a big ramp up in the number of MRO companies who we are helping with their IC disk. Is that right? Brian: Yeah, absolutely. In fact, one of the sponsors of the conference was a company I was doing some work with and I asked them if he thought it would be a good idea for us to attend, and it was a resounding absolutely that he thought that we could meet a lot of companies that could benefit from this ICDISC similar to his company. Dave: Okay. What are the elements in the MRO space or the characteristics of the companies that make them a good fit for the ICDISC, because my understanding is it's probably only one out of a hundred of like all the registered corporations in the US are really a fit for the disc. Brian: Yeah, so it takes a specific fact pattern to really benefit. So the companies in the service side of the business so let's say they're carpet cleaners or something to that nature they're not going to be able to benefit from the disk. But let's say it's a repair center and airlines will ship in parts to the repair center because they've worn out and they need it. They need a replacement part so that they can fly this plane. So what happens is maybe the repair center takes their part and repairs it, but they previously repaired another part that's identical and then to the customer and that plane gets back in the air right away. So in that scenario, even though it's a different part that's going back out versus what was coming in, that type of activity qualifies as long as what they're doing qualifies as manufacturing and that repair is occurring in the US. Dave: Okay. Brian: Then that type of a company could definitely benefit Other companies. I don't want to use this term, but it's kind of like horse trading. Sometimes companies will buy a surplus of parts, knowing that eventually they're going to be used by somebody and they hang on to these parts, or they find them from somebody who says I don't want these parts anymore, I haven't been able to sell them. So they take a flyer, they take a risk and they buy these parts and they hang on to them and maybe they sell them at a significant profit and maybe they don't. But there's that space as well that can benefit from the disc, and there's some misconception out there that some of the companies that are similar to what I just described can't benefit from a disc, and so, for example, if parts are obtained outside the US, they stay outside the US. They stay outside the US and they're repaired, recertified and resold. Those aren't going to qualify for the ICBITS. But sometimes parts are acquired outside the US and they're brought into the US, they're repaired, put it back into inventory in the US and then sold for export, and that activity does qualify for the ICs, and so it's very important to know where this refurbishment or remanufacturing is taking place. Dave: Okay and yeah, and there's a US content piece to it, right, like if they buy a part from China and all they do is they just put a little lubricant on it and throw it in a box. Brian: that may not qualify and then they export it. The test is what's the customer's value when that part comes into the US. So if it's a burned out hot engine part, for example, yeah there's no value or very little value and it comes into the US, its customers value is close to zero. It gets repaired, it's going to easily meet the content test and it's easily going to be considered manufactured in the US. It's rare, I think, that we'll find that somebody will buy a new part from outside the US just to inventory it here for export. Dave: Okay, yeah, because there's that it's a 50% US content test, right which? Is also, I think confusing on the surface if you don't really dive down into the rules, right, I mean, the layperson may find it. Brian: How do you know what's 50% US content? Well, the cost of good, I mean. Think of it the other way. The foreign content can't be more than 50%. And the foreign content is the cost, the customs value when it was imported. So if I'm selling something for $100, I imported it for as much as $49.99. That's going to qualify as long as I did something, you know, remanufactured it once it got to the US and once it got to the plus, more often than not, I think the value of those things coming in because they're used and worn and damaged parts, they're going to have a low customs valuation where there'll be no problem meeting that content. Dave: Okay, I can see that. Well, I find and my listeners tell me they really like kind of case studies, little mini of case studies, little mini, you know, client case studies On an anonymous basis. Do you have an example or two of some of the types of companies we've worked with, just to give people a flavor of them and, again, you know, being anonymous to you know? What company it is, but just a sense of like the sense of the size of the company, what the benefit might have been. Brian: The size is sort of across the board, right. So some of them are someone on the smaller side. They might have export sales between $5 and $10 million, and then some of them might have export sales of $100 million. It all depends on the size of their business and the benefits are kind of all over the map. Because we don't just do a simple calculation of the benefits. And the reason we don't is because in this industry what we find is there's a lot of margin variability in the companies that are exporting, and then a transaction-by-transaction analysis of the disk commission is what makes the most sense. That allows us to benefit from the margin variability, allows them to benefit from a higher disk commission and obviously then they're going to save more tax. And in some cases the commission grows by 10x by using the T by T. Sometimes it's two or three x, sometimes it's. You know, I've seen you know where it would have been zero because there was an overall loss in the company, but we were able to get a significant discommission with a T by T approach. So it's hard to pinpoint an exact number, but generally speaking it's 15 to 20, you know the commission ends up being 15 to 20% of sales. And if you look at the statutes, one of the statutes says oh, the commission can be 4% of sales, and another implies that it could be anywhere from 4% to 10%, but we generally see in this industry at least 15% on average. It's significantly higher. Dave: Yeah, and I'd like to drill down into that because I tell, and based on my understanding, we may manage more IC disks than any other organization of the country. I mean we I think our number is somewhere north of 500 companies now that we're helping out, and when I'm having these conversations, you know. So I'm, as you know, I'm more focused on the sales side. You know, and you and your team are more focused kind of on the technical aspect of producing these returns, and what I tell people is that our real value isn't being able to produce an IC disk return. Our value is the incremental benefit that the transaction by transaction calculation yields. That the transaction by transaction calculation yields. Because you know just about any any cpa firm you know most of them their software includes the ic disk return. You know, if they just go do a four percent calculation, it's a, you know, reasonably straightforward calculation. But we find that you know they're capturing only a fraction of the total benefit. Brian: That's true, and while I've seen a good number of interesting looking disc returns, I tend to agree that if you follow the directions, anybody can probably prepare a disc return. We do that as well. That's not where we add the most value. Where we add the most value, adding the value comes in unlocking the highest commission possible so that the tax savings are as great as possible. Yeah, and a lot of businesses that are high margin I'm sorry, low margin high volume businesses. When you look at the disc, on its face it looks like oh, there's not much benefit here, we're only making 2% or 3% of sales on our bottom line. So our disc commission would be 2% or 3% of sales. But, like I said, with the transactional approach, if the commission approach is 15%, well now we've taken the company into a tax loss which could potentially save additional taxes for the owners over and above that 5.8%, because now we're offsetting that loss against other income wages, interest, et cetera and being taxed just on the qualified dividend income of the disc. And so you can't just look at the overall margin or overall profitability of the company and project what that, what it's going to look like, Because they vary all over the place. Dave: Based on this transactional approach, yeah, and I would like to talk a bit about. Oftentimes, when I'm talking to a company that's considering a disk, oftentimes they've never even heard of it. Their CPA firm may not have even mentioned the idea. And they'll say, and they'll ask me hey, does this mean my CPA, you know, screwed up by not telling me about it. In my response, you know I try to be generous and I explain it that, look, you know, in our experience only about one out of 100 companies are a candidate. And so let's just say you have a large local CPA firm and they have 100, you know midsize corporate clients. Statistically we find that only one of them, you know, would be a fit for the disk. And your experience may be a little different, you know, feel free to correct me. And so when you think about it from the CPA's perspective, if there's a special part of the tax code and they only have one client that benefits, it's a difficult economic dynamic for the CPA firm to invest in a whole team and expertise to serve one client, right? Isn't that like part of the challenge that the and I know you've worked at a number of large CPA firms Is my understanding correct? That's part of the problem is just their clientele. There aren't enough of them. That makes it worth doing yeah. Brian: Yeah, I think that's a fair characterization. I might phrase it a little bit differently. I mean, there are thousands of CPA firms and they're all excellent generalists. This is not an area where you can be a generalist. Cpa firms often outsource R&D, tax credit work, cost segregation work. This, to me, falls right in that same category. You don't want to dabble in this, and if you're not sure what you're doing, you can get you and your client in trouble. Have good intentions, but if you don't execute it properly, it can be more of a headache than it's worth. And so, like most people, I think people gravitate towards what they know and understand, and things that they don't know and understand can look and sound scary. Dave: Yeah. Brian: So it's like, oh my God, an IC disc. I've never heard of that. I'm not sure I can bring that to my client because I don't really know what I'm doing. Well, I wish I knew somebody I could call to him. He's not a competitor right who could help me through this and help my client through this, and so that's really one of the reasons why we exist, because, as you stated, you don't want it to be a competitor that you call, and so, because we are so hyper focused on what we do and we don't do the things that I'll call the cpa's generalists, that the generalists do, we're an excellent partner because we're not looking to take away anybody's tax return or any of the other type of work that the CPA might be doing for that client. We just want to play in our space. Dave: Yeah, sometimes I'm sorry. Sometimes you know clients or potential clients will say, yeah, but you know our CPA firm does. You know all of our work. It's a one-stop shop thing and I'm afraid having you do the disc return and then doing the corporate return yeah, but our CPA firm does all of our work, it's a one-stop shop thing and I'm afraid having you do the disc return and then doing the corporate return it's just going to be a nightmare for you all to coordinate your efforts. It just sounds like too much trouble. What would your response be to that? Brian: My response is I work with over 500 companies. Generally we do the disk work for those companies. The regular mainstream CPA does everything else. We coordinate our work with that CPA and it's never a problem. We say, look, we're going to need X number of days to turn this around, so please have a draft of the operating company return by a particular date, and then they work towards that date. They give us the return, we get data from the company and we turn the number around so they can finish their tax return and then we go ahead and finish the disc return and I would say 99.9% of the time it works like we're all part of the same thing. Dave: Yeah, because really the CPA they prepare that final draft corporate return. They then pull two numbers from the disk return that goes into the corporate return and then they're done, basically right. Brian: And they're done and they can go ahead and finish up their disk return, I mean their operating company return and their state returns and everything. And then we just have to get the disc return done. And sometimes you know they file their tax return in april and you know the disc returns aren't due till september. So one might say, oh, you could just sit on them until september. But you know, we try to get them done at the same time. Sure sure Everybody can rest easy. But I mean we think of ourselves as a bolt-on resource to that CPA firm while we're working with that and we work with probably 50 to 75 CPA firms around the country in that role- yeah. It works well. I mean, you can talk to any one of them about what it's like to work with us, and I'm sure you'd get a glowing recommendation for how we work with them and for their clients. Dave: Yeah, no, I'm with you. So, as we're nearing the end here, the other thing that people find interesting you'd mentioned in 2003, there were 700 IC disks under 1,000. Yeah, 787. And then, according, if my recollection is correct, the most recent IRS stats that updated that were published, I think, in 2010. And I believe in 2010, there were like 2000 disks. Brian: Yeah, something like 1926. Okay, To be exact, and that number I'm sure has grown dramatically since then. I would guess there's somewhere between eight and 10,000 disks out there now. Okay, yeah. Dave: Yeah, now what's interesting? This is what people find interesting. I believe there's about 50 million business organization, you know business entities in the country, and so let's just assume that's the number, 50 million. Brian: I mean it's tens of millions. Dave: I'm certain of that. For some reason, I think it's 50 million. Does that sound reasonable? Brian: It does so let's think it's 50 million, does that? Dave: sound reasonable. It does. So let's say it's 50 million and on your average, you know we find around one out of a hundred. You know, maybe one out of 200 companies are fit for the disc. So if we run through the math, you know one percent of 50 million, I believe, is 500, 000. You know approximate companies that we think would benefit from a disc. Yet most recent stats, there's only 2000, you know, and maybe it's 4,000, 6,000, you know. Even, let's say it's 10,000 that exists now. So if you divide 10,000 by 500,000, what is that? Like 2%, I think, of the projected eligible company actually have a disc yeah, and people can't. They always are surprised by that and I usually tell them it might. And tell me if your numbers are consistent. I say about 100. One out of 100 benefit or could benefit. The ones who could benefit 90 percent of them have never heard of the disc, maybe 95%, and the 5% of the 1% who have heard of it, even once they hear about it, they usually haven't implemented it. Brian: Right. Then there's a percent that have implemented it. They're not getting out of it what they can. Dave: Right right. Brian: So it's so. There's a lot of missed opportunities by taxpayers and everyone's always trying to save some taxes. It helps fun, you know. It might help hire another employee might help, you know, if the savings are moderate and it's 50, 6070, 1000 of tax savings that still could pay for an employee to come work at the company. Why do? Dave: you think that utilization is so low? I mean because it'd be shocking if only 2% of the companies who did research and development took advantage of the RMD tax credit. Brian: I think it's just not well known. I mean it's very esoteric, it's been in the tax code for ages and ages and it just doesn't you. You know, there were so many years where it just wasn't relevant when you think that it's not something people think about. And then if you know, if you're a small exporter and you're exporting a half a million dollars a year a million dollars a year unfortunately it probably doesn't benefit you to have a disc and so maybe someone will look at it whether that size and they're like, oh yeah, it doesn't benefit you to have a disk and so maybe someone will look at it whether that size and they're like, oh yeah, it doesn't work. And then they grow and they forget that it might work once they've grown. So once a company hits about three million of export sales really should look at it again, because that's where it starts to have economic relevance that's where it starts to have economic relevance. Dave: Do you think some of it could be that? I mean, in general, public companies don't use disks, right? Brian: They just simply don't. Dave: Okay, and so I've found that oftentimes small to mid-sized privately held companies receive a lot of their sophisticated business knowledge from their Fortune 500 suppliers or clients. You know they'll hear from them about something and you know, like the payroll protection program during COVID, you know I suspect some of those might have heard about that from you know some of their large customers. Maybe that's not a good example, but you know that could be another reason. Right, there's just a dearth of knowledge that the CPAs aren't focused on it because the economics don't make sense. The large sophisticated public suppliers and clients don't use it, so they don't hear about it from them. Right, it's not really in the news, it's just. It just kind of flies below the radar screen, doesn't it? Brian: It definitely does, and that's certainly a reason why it's not as utilized as it probably could be. Dave: Yeah, and it seems like you know most of our, you know virtually all of our clients come as a referral from either an existing client or an advisor who we've worked with other clients you know, like a CPA or attorney or banker. So yeah, it's just a yeah, even though you know the podcast is called the Icy Disc Show. I don't get the sense that I'm ever going to. You know, reach Joe Rogan's audience size. It just seems to kind of fly below the radar screen. Brian: Yeah, and the potential audience is probably a little smaller than Joe's. Dave: Probably Well. So the last thing, the other thing people tell me they're surprised about the first year of the disk return. When they set up a disk is to get everything done. And we tell them the disk return's ready and they say, super good, and e-file it for me, like the CPA does the corporate and personal returns. And what is our response when they tell us to go e-file it for them? Brian: The response is unfortunately, the IRS doesn't provide for e-filing of disk returns and we'll need to send you a paper return. You're going to need to sign it and file it with the IRS and the unfortunate thing there is gosh, I don't know what percent of the time, but it's a growing percentage of the time the IRS loses the return Right and then sends a notice saying, hey, we never filed or whatever. And some of these disk returns are quite large. The fact that they because when you do the transaction by transaction analysis, there's a lot of paper that gets produced and filed and it's shocking to me that the IRS would lose those what they do. Dave: So it's interesting what they do. So it's interesting. I like to say that not only does the ICDISC fly under the radar screen of most everything, it even, in some ways, it's almost like it flies under the radar screen of the IRS itself. Brian: Yeah, and they put some things in place with regard to the ICDISC in 1984 and have never changed it. For example, if you're in the situation where you have to pay interest on deferred tax, which often occurs. First of all, a lot of times taxpayers don't realize it and they don't do it. Secondly, if they do it. It's so antiquated that the instructions to the form where you calculate the interest it says please staple a check to this form and mail it in. I mean, who does that in 2020, right? Nobody. People, businesses prefer to do things electronically to avoid checks being stolen, fraudulent activity, so on and so forth. But here the IRS is saying staple a check to this form and mail it to Kansas City, missouri. Dave: Yeah, and I guess it kind of makes sense that you know if there's only a few thousand of these disks in existence. In the same way, you can't expect the CPA firms to make it a heavy focus, I suppose even the IRS. You know there's a hundred other tax incentives or a thousand other tax incentives that are more highly utilized that you know they maybe are spending their time on. Brian: Yeah, as I like to say, the people at the IRS that understood the disc were working there in the 70s and 80s, OK, and they're long retired. Yeah, and they're long retired. There's really not a lot of bodies at the IRS that understand the DISC and certainly when you're doing a transaction by transaction study and calculating the commission on each individual transaction, there's nobody there that understands that. Dave: Nobody Well, and it's kind of the same thing outside the IRS, right? Nobody Well, and it's kind of the same thing outside the IRS, right? I mean I have this joke that nobody makes partner at a big four firm being the IC disk expert. Oh, that's true, so it even especially nowadays. Yeah, and so it seems like like the average age of IC disks experts is about the same as the average age of the average Fortran computer language programmer. It just seems like you know new people are not coming into the disk and there's just a dearth of knowledge all around. Brian: Right, right. And I myself learned COBOL, which is a choice between Fortran and COBOL, when I was in business school, both equally non-usable. Dave: Is it part of that? Because since the disk came on in 1972, it seems like since 1973, people have been talking about the IC disk going away. So is that maybe part of it? People think, well, why should I learn something if it's going away? Brian: Maybe part of it. People think, well, why should I learn something if it's going away? There's always been a fear that it's either going to go away or that there's a technical correction coming that the disk dividend is not a qualified dividend. But the bottom line is politically, I just don't see that happening. Dave: It stands for too many things that are positive for the US Job creation export sales for too many things that are positive for the US Job creation, export sales, us companies being more competitive in the global market. Brian: So it doesn't really lend itself to be repealed. What can be repealed are some of the tax rates. Some of the tax rates can change and that can change the benefits of the disc. The concept of the disc itself and what it stands for really is very consistent with our country. Dave: Yeah, wow, I can't believe how the time has flown by, brian. Is there anything else that you want to mention about the IC disc or the MRO industry? Brian: No, I can't think of anything specifically other than I'm looking forward to being there and meeting many of the attendees and other exhibitors that are there and spending some time with you and our colleagues in Atlanta. Dave: Yeah, it will be fun. So it's the ICDISC Alliance. If you want to look us up on the website for the conference or stop by 1818BC. We also have a LinkedIn page for the ICDISC Alliance, and so I'd love to meet with any of you who are going to be at the conference. Awesome, well, thank you very much for your time, Brian. This has been really useful. Brian: You're welcome. You're very welcome. Special Guest: Brian Schwam.

The IC-DISC Show
Ep061: From Airlines to IT with Tim Loney

The IC-DISC Show

Play Episode Listen Later Feb 25, 2025 48:14


In this episode of the IC-DISC show, I speak with Tim Loney about his transition from airline industry professional to IT services entrepreneur. He shares his path from working at Continental Airlines through major mergers to establishing Solutions Information Systems, explaining how his experience with severance packages motivated his shift into entrepreneurship. We discuss the importance of business continuity planning, particularly for companies in hurricane-prone areas. Tim tells me about a Houston client whose facilities experienced severe flooding, highlighting how proper data recovery systems made a crucial difference in their ability to resume operations. Managing sensitive data is a key topic in our conversation, as Tim's company works with high-net-worth families, family office sectors, as well as companies in a variety of industries. He explains how word-of-mouth referrals have helped build trust with these clients who require careful handling of confidential information. The conversation turns to Tim's approach to business acquisition, where he focuses on purchasing IT firms from retiring owners. He describes his method of maintaining and growing these businesses post-purchase while sharing insights about how remote management tools have transformed IT services over the past 35 years.     SHOW HIGHLIGHTS I discussed Tim's career evolution from working in the airline industry with Continental Airlines and American Express to establishing his own IT services firm, Solutions Information Systems, in Houston, Texas. Tim shared insights on how his managed IT services company has established a national presence by utilizing robust remote management tools and enterprise-class processes. We explored the importance of business continuity and rapid data recovery, highlighted by a story of a Houston-based company that faced severe flooding and required effective disaster recovery solutions. Tim's firm specializes in managing sensitive data for high-income families in construction and family office sectors, emphasizing the importance of trust and credibility built through word-of-mouth referrals. We discussed Tim's strategy for acquiring small businesses from retiring owners, focusing on enhancing the value of these businesses post-acquisition to ensure continued growth. Tim reflected on his entrepreneurial journey from modest beginnings, emphasizing the significance of diversifying income sources and the evolving importance of data protection in the digital age. The episode concluded with an exploration of the evolution of office communication over the last 35 years, showcasing the technological advancements that have redefined the IT industry.   Contact Details LinkedIn- Tim Loney (https://www.linkedin.com/in/sis-tloney/) LINKSShow Notes Be a Guest About IC-DISC Alliance About Solutions Informations Systems GUEST Tim LoneyAbout Tim TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hey, good afternoon, Tim. Welcome to the podcast. Tim: Hi, Dave, good to see you. Dave: So where are you calling in from today? What part of the world are you in? Tim: I'm in Houston, Texas, just north of Houston, in the Tomball area. Dave: Okay. Tim: Up in our corporate headquarters for the company. Dave: Okay, and now are you a native Houstonian. Tim: I am not. I'm not a native Houstonian. I should be probably classified as a native Houstonian because I've been here for about 35 years or more. Dave: Okay. Tim: But my background is I migrated from Canada the day before my 21st birthday. Dave: Oh, you did. Tim: Yeah, I became a permanent resident here in the United States. And what caused you to want to do that? The economy was pretty bad in Canada at that time and I was working for a commercial airline that had gone through a severance package and they released me with my severance package and I said you know, maybe I should try another country, not just a job, but maybe another country. Dave: Okay, so when you came to Houston then did you stay in the airline? Tim: business I did. I worked for one of the large international airlines called Continental Airlines at the time, which has since been acquired by United Airlines. Dave: You know, to this day I can still tell a legacy Continental flight crew from a legacy United flight crew. Very different cultures, very different cultures, or, as I say, the Continental folks are nice and the United folks are not so nice. Tim: Correct, yeah, I was there during the heavy competition years between Continental Airlines and United. I was actually there in the process with Continental Airlines during a very large merger and acquisition of multiple carriers. We acquired Frontier, people Express and New York Air and put them all under the umbrella of Continental Airlines. So I was there during those years. Dave: Okay, so were you there in the late 90s. So were you there in the late 90s. Tim: I was there from 1985 to 1990. Dave: Okay, yeah, I was only asking because I'd worked at an executive search firm in the late 90s and we worked with Continental during their like, go forward initiative or move forward initiative. Tim: Yep the go forward plan with Gordon Blithoon. He was Yep. Dave: Yep, that was it. So then you left the airline business. What did you decide to go do then? Tim: So I left the airline business and I went to work for one of the largest credit card companies in the world called American Express. Dave: Okay, I think I've heard of them. Tim: Yep and because I had a lot of automation knowledge of how the airlines work. From an automation standpoint, American Express was interested in me and understanding the automation behind the airlines and travel agency systems and they brought me in to be a systems person for the airlines to help them in kind of standardizing a lot of procedures within American Express. Dave: Okay, well, that sounds like a fun opportunity. Tim: Yeah, very rewarding, very educational. I learned so much during my term at American Express. Dave: Okay, but you decided that at some point you wanted to unfurl your wings and see what you could do on your own. Is that right? Tim: unfurl your wings and see what you could do on your own. Is that right? Yeah, you know now that I look back at it. You know I was. I grew up in a family where you were encouraged to go work for a large organization and a big fortune 100 firm, and through your entire life, and leave with a gold Rolex watch and have a great retirement plan. Dave: Yeah. Tim: But as I followed that path, I found myself continuing to get severance packages over and in my experience with the Fortune 100s I received three or four severance packages and those packages kind of educated me on that. It was maybe not the right gig for me and, you know, I was smart enough to be able to exit out of the Fortune 100s and do something on my own, and that's when I decided to start my organization. Dave: Okay, and what's your company called? Tim: So my company is Solutions Information Systems Solutions IS to abbreviate it and we are a managed service provider of IT services across the United States, managing about 175 customers across the US oh wow. Dave: That's interesting. I would have thought you'd have your clients would all be in the Houston area. I guess this newfangled internet thing lets you serve clients remotely. Is that, I guess, how it works? Tim: Yeah, yeah, and we can talk a little bit about what makes us so successful, but the ability to manage and monitor and remediate issues remotely has come a long ways over the years that I've been in IT. Now it's pretty much if you can't do that, why are you in this industry, right? So yeah, and you know it's a lot of like the entire work from home program that the whole world has kind of moved to. We have that ability to do exactly all of that stuff, not only from our corporate headquarters, but remotely as well. If one of our employees needs to work from home, they can do remotely as well. If one of our employees needs to work from home, they can do that as well. So it requires a massive tool set, and I'll refer probably to our tool set a lot, because that's what makes us successful, right Is the tool set that I've been able to put together and build a toolbox full of tools to be able to manage, secure, maintain these infrastructures that we're responsible for. Dave: Well. Tim: I thought IT service firms were. Dave: I thought that was a commodity service. I thought they're all the same. Tim: Oh no, there's quite a bit of difference in how these managed service providers operate and I'll tell you, I would consider us probably in the top 100 nationally and probably the top three in our region of service providers, and the reason I kind of give us that grade and that's a grade that I've given us is that we've been at this for 25 years. I started this practice 25 years ago. I started this practice 25 years ago and over those 25 years I not only brought in enterprise class processes and procedures from my 10 years at American Express, but I've improved upon those processes and procedures over those 25 years. Dave: And we continue to improve on those processes. Okay. Well, what? Yeah, I'm guessing that you're. The clients tend to stay with you for a pretty long time. Is that like until they sell or go out of business or some significant event occurs? Absolutely. Tim: Yeah, and that and that's the type of client that we want to have in our portfolio, right? This is not a consumable product that you go and buy once and go away this is a partnership with our customers. Dave: It really is. Tim: You have to think about the IT infrastructure of any business out there. It's number one, a foundational piece of the business, and it is an instrumental piece in continuing to do business right. A lot of conversations I have are around data protection and security, and that's a lot of what we do right Is how do we protect the data that the customer has and how do we make sure that it remains secure and that nobody compromises that data or extracts that data or modifies that data that's on their infrastructure. Dave: Okay, and I'm guessing you're not trying to be the low-cost provider. Tim: We are not the low-cost provider. I wouldn't say we're the most expensive organization out there, but we are in the higher side, and the reason that we're the higher side is we bring a huge value to an organization. There is a lot of components within the IT support model that our lower competitors don't provide or don't understand, and those are the weaknesses within an organization that will cost them considerable damage to an organization if they get exposed right. Dave: Yeah. Tim: And then kind of go through those if you want to cover some of that stuff. Like let's just give an example of a business continuity plan right. If a company doesn't have a business continuity plan, that should be something that they should have in place, and they should have worked with their IT service provider or internal IT team to make sure that they've got a business continuity plan. If they don't, when an event happens, it's a total dumpster fire right, because they don't know what to do and they're very disorganized and it takes them an extremely long time to be able to recover, if they recover at all. So that's one example. Another example is compliance. There's a lot of compliance that's out there and that compliance is in place for a reason. Compliance is in there because somehow something got compromised and this is a compliance requirement that you now have to be in compliance with. It may be an access control compliance thing. It might be a reporting compliance to a legal agency. Dave: So talk to me about the first thing you refer to as the disaster recovery plan or the disaster recovery and business continuity. Okay, so my listeners love stories, so could you give me an example, like of one of your clients you know anonymously, that maybe went through a situation or maybe a company who was not a client but after they had an issue they hired. You guys give us a sense of like the elements of a really good you know continuity plan. Tim: Sure. So I'll give you an example. I had a neighbor that was in my neighborhood that you know. We would see each other at the neighborhood community pool. Our kids would play together, you know weren't real close to them. But you know you get into the conversation of having hey, what do you do by? The way, and you know, I told him I ran a managed service provider, an IT service firm, and we manage customer networks and we keep them secure. Dave: And he goes oh, okay, okay, Well, we got a guy. Tim: We got a guy he's good, he's been with me for five years. At that point, and you know, and wow, that's great. Well, if we need anything we'll call you, right, the conversation went away and that was about 15 years later. So the guy had been working for him for 20 years managing his stuff, managing his infrastructure, managing his backups, making sure again going back to data protection and security making sure that everything was safe and secure and we could recover it. Well, lo and behold, 20 years later he calls me up it. Well, lo and behold, 20 years later he calls me up, not him, but his wife calls me up, and his wife, you know, worked in the business for a period of time but it exited out. She called me up. She said by the way, I still have your cell phone number. I'm wondering if you're still doing IT, was their question. Dave: Okay. Tim: And I returned back and I said absolutely, I'm still doing IT. What's going on? She goes well. He was afraid to call you because he's embarrassed and we were in a very bad situation. This is a second generation builder supply company, probably doing annual revenue about $10 to $15 million in annual revenue. Dave: I said OK, what's going on? Tim: And she goes. Well, we've been ransomed and our data has been held for ransom and we don't know what to do. And our IT guy doesn't know what to do and he is really stressed out. And so the next step was is like well, I can jump in and I can help you. Let me know if you need my assistance. But these type of scenarios we've worked with before and we know how to be able to either negotiate with the criminals and negotiate the ransom to a point where you can actually pay it. If that's your only option, that's your worst option. But if we can recover your data from some sort of backup, we can go through the recovery process. Kind of summarize it we spent that particular client was not a client at the time and so they didn't have any of our backup or recovery procedures in place. They didn't have any kind of policy in place. They didn't have retention policies, they didn't have off-site backups. They had a lot of things. They didn't have offsite backups. They had a lot of things that were missing in that internal IT person's procedure. So what happened was is we came in and we immediately got on site and determined that they were using tape backup, and this is like way tape backup had expired like a long time ago. They had tape backup, they had ancient equipment, it was really. They obviously had put no money investment into their IT. Okay, the recovery for that client was about a week and a half and we were able to recover about 90% of their data. So it comes down to what we call RTO or recovery time objective. The recovery time objective is how long will it take us to recover your network based on our backup and recovery procedures? That particular customer we were able to get back up. Like I said, it was an extended period of time that they were out and they weren't able to do stuff. They were writing sales orders on paper and going back to a paper process. So they could continue their business, but we did get them back up and operational. We got them recovered and they became a customer and today we run very successful trials of the recovery system, as well as continue to make sure that their data is protected and secure. Dave: Did they end up paying the ransom they? Did not Because you got them close enough to 100%. Tim: We got them close enough where they had physical paper backup of the information that they were able to put back into the system. Dave: Okay, now help me understand the other end of that spectrum with somebody who was a current client that something like that happened to, and what was the difference as far as how long it took before you had them up and running? Tim: Well, you know, our current clients knock on wood have not experienced that. Dave: Because they've got a tighter IT infrastructure. Tim: Right, we've got the security and controls and again going back to the tool set to detect and have early detection of these type of events before they happen. So we have the security operations center that is constantly monitoring the security of the networks and the access to the networks and they look for anything that's kind of out of order. Dave: When something's out of order. Tim: then we identify it. We either isolate that system or we investigate it further and see is this a normal procedure that should be going or not? A normal procedure and a lot of this stuff is becoming part of AI now. Part of the AI capabilities is to be able to identify those things very early and stop them before they get any further into the network. So prevention is obviously a whole lot better than remediation. Right and that's what companies hire us to do is to prevent anything like that, a catastrophic event, from happening. Dave: Okay. Well, what about something that's more like a hurricane hits and wipes out their building? I assume you've had some kind of like natural disaster kind of thing where you've had to enact a continuity plan. Tim: Yep, yep, yep, absolutely so. Hurricanes here in the Gulf Coast of Texas, with the Gulf Coast of Texas being in a hurricane zone, we've had customers that their facilities have gone underwater. So one particular customer was on the south side of Houston and their facility went about five feet underwater. They, interestingly enough, had the server on a brick, thinking it was high enough. Well, it wasn't quite high enough, it was a foot off the ground, but it needed to be five feet off the ground. So that server went underwater and it was on when it went underwater. So it shorted out a lot of the components on the server, in which case, you know, they were like we don't know what to do In that scenario. We actually brought the hardware to our facility and we found out what component had failed and we replaced that component on the system and we were able to recover that system oh, wow, okay yeah, that's what we always want to do, is we want to try to use local recovery as much as possible just because of bandwidth or um, no, because of the time it takes to get the data transferred over from a replication process right. Gotcha If you're dealing with terabytes of data. You have to transfer that terabytes of data from either our data center facility or a cloud infrastructure, and that can be time consuming. That can be hours, if not days, depending upon the data. Okay, so some great stories. I mean, obviously we've had events happen. It's not uncommon for events to happen, but how we handle those events and how quickly we can recover from them is critical to a business to continue business for our customers and they can get back to business and be doing what they're doing selling things, manufacturing things, distributing things, whatever it is Okay. Dave: And are there any particular industries that you have, like you know, kind of particular expertise in where you know you would say that people in this industry might look out to you for yeah? Tim: There is. We're a very horizontal organization so we do have multiple industries that we play in. So we do play in the construction industry A lot of construction firms are in our portfolio, but also kind of an area where we've proven to have not only expertise in what we do but also the trust factor is in family offices. Dave: Oh, really Okay. Tim: Yeah, either high income families or ultra high income families. Obviously the privacy of those organizations, the privacy of the families, absolutely critical, and then the data that they're working with has high confidentiality. So, you know again, if that information was to leak out of the network or leak out of the system, then it would be a serious issue. So we've dealt with some of the highest wealth families in the world, oh interesting. Yep Obviously can't name them, but some brands that you would know, some organizations that you would know. It's amazing when I look at our portfolio, the amount of business like when I'm driving around town and I see companies around town and I'm like been in that building, worked in that customer, handled that particular customer, things like that. So yeah, you know, it's our high income or ultra high income. Families are probably a good percentage of our business. Okay, because they have multiple entities that we can support, consistent across all of those entities. So it's very standardized the way we do our business and very proceduralized so it makes it easy for them to understand. They get a quarterly report that provides them with the details and data that they know what we did for them previously and then we also forecast with a forecasting budget in the October November timeframe to provide them with a forecast so they can budget for their future IT needs and know what they're going to need replaced in the future. Dave: Okay, so was this just a case? You happened to stumble across, you know one of these family offices and then you know they run in the same circles and we're just got around that you guys were the go-to folks. Tim: I will say it has helped right In the. You know, in that particular market referrals are a huge thing. Our first family office we did stumble across. We didn't know we were working with an entity, one of their businesses, and then we, you know, they introduced us to another piece of their business and then they introduced us to the family office. You know we're having troubles with, you know, my buddy, my other firm over here, and we'd like you to kind of help in that area. So that expanded out quite a bit. And you know, again, there couldn't be. Our organization has to be the most trusted organization as a vendor that any company is going to hire, right? Sure, because you have to think about the access to the data that we have. We have access to absolutely everything. We're the administrator of your network, right? We have access to your email account. We have access to your email account. We have access to your employees' email accounts. We have access to your data, your financial data, your payroll data, your bonus data, all of the data that's out there on the network we have full access to. So you have to trust our team to the utmost in order to keep that information private, and I always approach a customer with. We're here responsible to secure and maintain that data. We're not here to look at what that data is. We don't know what that data is. Okay. Dave: Well, that's interesting here. I thought I figured you picked up that first client when you were on your mega yacht at the Cannes Film Festival. It didn't work that way. Tim: Huh, no it didn't work that way. No, it didn't work that way. I don't have a mega yacht and I wasn't at the festival, so okay, okay, yeah, not that I don't enjoy that stuff. I do have a house over at tpc, sawgrass and the players club and I do enjoy the country club life. You know I probably have the least expensive house in the neighborhood but I do enjoy the life. Dave: So nice, nice, I like it. So what do your clients tell you that makes your firm unique, like folks that have moved from another firm to yours, then they've been with you a while and I imagine you'll have a conversation hey, how's it going from your end? Are we meeting your expectations? I imagine you have conversations like that. What are they? What are? Are there any common themes? When they end up comparing you to the prior provider, they had, or how does that go? Tim: Yeah, there's a couple of scenarios there on why customers come to us and leave their current service provider right. One of the biggest things that I found with a customer that may be using a smaller service provider is they are really good at the tech stuff. They're not good at the business or the accounting side of the business, sure. So there's a delay in billing or an inaccuracy in billing and it's all of a sudden they get a stack of invoices three months later for work that was performed that they have no idea whether it got performed or what, and so there's a huge problem with the office operations of those particular service providers. So there's a pain point there and they're like I'm done, they come to me and they go, I'm done, this guy doesn't bill me. And then he bills me all at once, and then I got to try and back that information back into my financials and it totally screws up my forecast and my monthly reporting. So that's one reason that customers come to us. The other one is they don't get a response or the response is like unpredictable. So when they call in, they may get the guy right away, they may get the person like return their call the next day or three days later, so response time is really huge. I have a service desk here that is operated 24 hours a day, so our first level response is within minutes. So if you call my office, you'll get a response within minutes. If not on the first ring, it'll probably be the second or third ring. Dave: Oh, wow. Tim: Yeah, very rarely does any of our calls sit on hold or back up in the queue, so that's one way that customers come to us. The other way that customers come to us is that we have acquired eight other companies in the past 25 years. Dave: Oh, wow. Tim: Yeah, we completed our last acquisition in 2024. And we've gone out and found other service providers that may be struggling. They may not have the right business acumen to be able to run the business, so they're either marginally making money or they're losing money because they don't have the standard operating procedures that we have in place and the true business acumen to be able to run the service as a company. They've got customers, they're doing the work, they're getting paid, but they're not profitable. So we end up with firms like that that have come in through acquisitions. Dave: So yeah, I can see that and that's probably where your American Express background was helpful. Right Because you've had exposure to, you know, enterprise grade operations billing HR. Right operations billing HR right To where? Because American Express strikes me as just a well-run, well-oiled machine? Tim: Absolutely yeah, and I will say yeah, I will give them credit for that. You know it was a great run over there for 10 years and I learned not only about you know my job role and continuing to build on my experience in my job role, but how a company operates from a branding perspective, in branding your organization and keeping that brand consistent, but also in standard operating procedures and standardized deployment of systems. Right. I always refer back to not only my American Express days but the Southwest Airline days of standardization. If you can standardize the particular piece of your business that you're running, then it makes it so much easier. So we have standard software applications that we put out from a security tool set. We have standard equipment that we sell out to our customers, all on the Dell platform. My team is trained on the Dell hardware. They're trained on the tools that we use. The security tools, the management tools and all of those things integrate together to make a successful business. Dave: And again it goes back to enterprise level policies and procedures and way things that are, you know, repeating things that are successful you know, repeating things that are successful, okay Well, it sounds like like the first two parts of your success just seem mind blowing to me how you thought of this. But answer the phone when clients call and invoice timely Wow, I mean that's, that's quite a that's quite as. I mean I can't believe, to be honest, that you shared that secret sauce with me. I mean, my goodness, I mean that's. If you're not careful, there'll be other companies will start answering the phone and invoicing timely with that, you know inside knowledge. Tim: Yeah, I hope that we can improve the rest of the service providers out there, right. Dave: Sure. Tim: Competition is good. I like competition. It keeps us going. It gives us something to work towards as well. Dave: Yeah, so you talked a bit about some of the acquisitions and it sounds like you're kind of in a place where you're always open to the right acquisition. What are kind of the ideal characteristics of like the ideal acquisition? I'm guessing you're not going to try to acquire like E&Y's consulting group. I'm guessing you're looking for smaller operations than that. Tim: Yeah for sure you know. So an organization, the organizations we have acquired, have been anywhere from a half a million dollars to two million dollars in revenue. Those organizations the owners may be getting older, they may be getting ready to retire and they're not sure what they want to do with their business. What they do know is that they don't want to continue to run it Right and that it's marginally. They're making the same amount of money or less than if they had a corporate job Right. So it's sad to see, because they love what they do right and they want to place their customers in with a firm that has a similar culture, that takes care of their customers and really make sure that they're doing the right thing for their customers. So a firm that might be in a half million dollars to two million dollars in annual revenue, or the firm might be a five employee firm or smaller, and that they're getting to that point where they're kind of tired of running the organization and they'd like to transfer. They've taken care of their customers over the years and they've made relationships with those customers over the years and they like to put them with an organization that will take care of those customers and make it a seamless transition for the customer base sure, and I bet, I bet these sellers would probably be shocked if they were able to come in and look at the finances of their business like two years after you've acquired it. Dave: Right, because I'm guessing? Tim: Historically, yes, I will tell you, in probably at least half of those transactions that we've done in the either 12-month or 24-month payout period, they've made more money in that 12-month or 24-month period than they've made in the last three to four years. Dave: Oh, because that earn out ends up being a function of how much you bill over those 12 to 20. And you dramatically increase the revenues, so they're automatically getting participation in that. Absolutely. If they'd known that they would have sold to you 20 years earlier. They just wanted to work for you had their payout and then just become an employee. Right, they want to come out way ahead. Exactly, yeah. Tim: Yeah, now it's really good to see that. I mean, you know, that's one of the things that my competitors don't do. They try to come in and offer this ridiculous number for a business and then the earn out. They beat them up on the earn out and end up with anything. They end up with an initial payment and then maybe they'll get an earn out, maybe they they'll get an earn out, maybe they won't get an earn out, but they're going to tell them how horrible their organization was and how bad the customer base was and how it's not profitable and you know, it's just not how I do business. Dave: Yeah, and I'm having done. Did you say eight acquisitions? Correct, yeah, I'm guessing you've done enough now. That now you have the ability Correct? Yeah, I'm guessing you've done enough now that now you have the ability, the same way that I understand you know when Berkshire Hathaway acquires a at that same point. Now You've got enough success stories that you can point to those as another differentiator, right? Tim: Yeah, absolutely, absolutely. We're not at the Berkshire Hathaway point, but we got a couple under our belt and a couple of examples that we can refer back to and have some validation around our acquisition process. Dave: Yeah, because I'm just like, as I'm just playing through some hypothetical numbers, like you know, if a company had, say and you don't have to confirm these, but say a company was doing half a million in revenue, the profit is say you know 50 grand and you buy them, is say you know 50 grand and you buy them, and it wouldn't surprise me if, like, two years later, you know that revenue number doubled and the profitability number like quintupled probably, and or you just you know dramatic increase. Just because you know I mean, quite frankly, you just have a better run business model but they had you're able to plug them in and so that's absolutely our goal. Tim: Yeah, and so your win isn't so much we like to see play out right. Dave: Yeah, and so your win isn't like other folks where you promise the moon and then you figure out all of these ways to not pay them. It sounds like your process is just like hey, because in your mind, being a strategic buyer, that business is worth way more to you. You know two years later, once you've done your magic to it, that business is worth way more and so you're okay paying them on an earn out, on a growing revenue number that maybe they didn't even contribute to, because at the end you know, as a I mean like on the front end you might pay, say you know, one times revenue, let's say just to pull a number out but by the time you get to the end of it, if the business is doubled and the profitability is quadrupled, you really ended up paying only one third or one half revenue. And so all of a sudden, whether you know found a way to squeeze them to where the imputed value you paid was one third annual billings or it was half of annual billings really doesn't matter, because the real value for you is like, year three after the earn out. You've got this great profitable book of business that you know you didn't pay much for in comparison to what it's worth two, three years later in your enterprise. Is that right that's? correct, yep, absolutely but the reason you didn't pay much, though, in in all honesty, was because the business wasn't very valuable. Tim: And it really wasn't right. Dave: Yeah, I mean they had owner value. Tim: Street value had a zero valuation on it right. Dave: Yeah, they had probably owner concentration risk. They may have had customer concentration risk, poor processes systems. You know the type of company that you know. There weren't people beating their door down to buy their because, effectively, you're just buying a job. If you bought that business, all right. How much do you pay for a job? Most people don't want to pay very much for a job. Now, what do you look for in an employee, just like you know the most techie person you can find. Is that really all that matters? Tim: No, it's not necessarily you know the most skilled technical guy out there, right? So one of the strategies that we have and maybe I shouldn't share that because my competitors may hear it, but we are a strong supporter of our veterans, so we have veterans that work in our organization. We're probably a 75 percent veteran organization. Dave: Oh, wow, ok yeah. Tim: Yeah, and we enjoy that. They come to us with technical skills and abilities but we build upon those we really do Right and we develop those particular individuals to be much better at what they do. But having our veterans on our team has been hugely successful from a reliability standpoint, as well as a dedication standpoint and the understanding to be able to follow orders as given, right Okay. So that's how we've been able to do that and our retention rate is extremely high. I would say that our culture is very good. We're very family oriented. We're very you know when work has to get done, work has to get done. But we also realize that the family comes first and there's family things that come in the way that need to be addressed. Right. You can't. Your kid gets sick. You have to go take care of your kid, you can't be at your job, right? Those kinds of things and being able to balance that. That was one of my challenges at American Express. I was a new father in my ninth year at American Express and I realized that, even though it was written in the book and preached on the values of the company, when it came time to actually exercise that it wasn't as flexible as I had hoped I was like you know. This is another reason I kind of need to get out. I need to raise my daughter and I need to, you know, and I plan to have other children. So family values and longevity of employees, it makes a huge difference you have to think about. If you have an IT guy in your organization and they're only there for a year or two years, they've gained a little bit of knowledge about your business and how it operates and what computer systems are, what systems and software you're using in your business. They get intellectual knowledge right that walks out the door when that employee leaves or you release that employee. Dave: Yeah. Tim: With maintaining our staffing. I've got people on my team that have been with us 15 plus years and they have a history of our customers that is like you can't buy that right. Sure, you've got that knowledge of that network, of when it was built, like we've built some of these companies, so we know it from day one and what we've done to different applications and how we've modified them over the years. So just having that knowledge be maintained with your service provider is huge, so, and we can go back and look at you know, oh, here's a ticket from 15 years ago that I worked, that I resolved this issue, wow. Dave: And how do you know? You know, cause it sounds like the company has been growing both organically and through acquisition. How do you know when it's time to hire? Do you wait till? Like people are working a hundred hours a week in complaining and quitting. Tim: Is that? Dave: the point you say oh geez, we probably should get somebody hired and we should probably hire in a hurry. The first person we come across Is that your growth strategy? Tim: for your people? No, definitely not, definitely not. So we have a lot of KPIs in the business that we can measure the performance of our organization, and mainly that's around resource utilization. Okay, so we have a lot of tools in our toolbox that give us an indication of when an employee is overloaded or when they have too much on their plate, so we can shuffle that within the business and be able to see who's got the workload and who doesn't have the workload, be able to move things around within the organization. But then we can also look at our utilization levels and, number one, make sure that we're profitable with those utilization levels but also staff appropriately to those utilization levels and know when it's time right. It's like okay, we acquired a company with five big customers and we didn't get any employees with it. Do we have the bandwidth or do we need to increase our staffing? So we really have a lot of KPIs around measuring that to make sure that we don't stress our existing resources and we balance it out that our people are profitable but they're not overworked. Dave: Yeah, no, that makes sense. And then how do your new employees come to you? Is it referrals from other employees mostly, or no, we do have. Tim: I sit on the board for one of the technical colleges and I use that technical college as our you know more or less recruiting platform. We find the best of the students. You know the kids that are shining. You know they kids that are shining. You know they're showing up on time for their classes, they're interested in developing their skills and they're really, you know, the top students in the tracks right Okay. Yeah, and then we recruit them out of there. We recruit them in at our first level, our entry level, on our service desk team and we build them up in our organization over a period of time, so lots of opportunity for them to grow once they come into our organization. Dave: Yeah, that sounds like a great way to bring new folks on. You can train them the way you want trained with your processes and systems. Tim: And then keep them right. Keep them you can give them a growth path and keep them so that they can be. They can get better at what they do, get a higher compensation, be successful in life. There's nothing makes me happier as an owner than to see an employee grow from where they came in the day they started with us to being successful in life. Buying a home buying a car, having a family, all of those kinds of things right, those are really important for me. They're kind of like energy for me to see a person develop over the course of their career with our organization. Dave: Some of my guests. When I ask them, like what's the most satisfying or gratifying part of the job, it seems to fall into two categories. It's either the satisfaction they get from serving the customer or the satisfaction they get from watching their team grow. It sounds like you're probably more on that watching the team grow and that and then they. I think it was Herb Keller that had the idea of take care of your employees, and your employees will take care of your customers Absolutely. Is that right, that your satisfaction comes more from taking care of the employees, and then the happy customers are just an expected outcome? Tim: Yeah, that is a result, right, absolutely. So you know, when I started started this organization, I started in the spare bedroom of my house. Oh okay, I had two analog phone lines. One was for my phone and the other one was a backup phone line, but it was also used for my dial-up internet to be able to help, oh wow, remote into into customers. Right, and looking back, I walk in now to our operations center and we have a pretty impressive organization and a pretty impressive facility that we own. And walking in now I'm like, holy crap, what the heck did I build? Dave: right that's awesome. That's super satisfying right, super yeah I can imagine well I cannot believe how the time is flying by. I always tell my guests it's like the fastest hour of their life is being on the podcast. Tim: How are we going to fill that hour, Dave? Dave: Yeah, I know. So I've got just two questions just to wrap up. If you had a time machine and could go back and give some advice to like your 25 or 30 year old self, what advice might you give yourself? Tim: Ooh, that's a good question. I don't know. I don't know the answer to that. What do I give myself? I probably would have started my organization sooner. Dave: Bingo. That's the answer that 90% of the people have. Tim: Yeah, I would have started my organization sooner. I needed that enterprise expertise, but I would have started it sooner. Dave: Sure, yeah, it's yeah, because the funny thing when you're an employee and if you follow the career path that your family suggested is actually they think it's a low risk, safe career path. But it's actually a high risk path because you have a customer concentration issue, meaning you have one customer, your employer and, as you learned three or four times that if they decide they don't need you anymore, you basically lose 100% of your income. They don't need you anymore, you basically lose 100% of your income. So it's actually less risky to have you know, even if you're just doing like consulting and all yours, just like a contract employee working 10 hours a week for four different companies, doing whatever. I find that that's far less risky, because if one of the companies doesn't need you, then you know you've only lost a quarter of your revenue. Tim: Yeah, I call it a scenario of I get hired multiple times a month. I hope I never get fired, but occasionally I get fired. But it should have an impact. I like it Well. Dave: so here's my last question. So you're a naturalized Houstonian, like I, am Tex-Mex or barbecue. Tim: Ooh, I like both really well. But yeah, tex-mex thing. If I don't have Mexican at least once a week, I'm going through withdrawals okay, so Tex-Mex? Dave: yeah, now, one person answered that question. I borrowed this from somebody else. One person answered it. They told me about a Mexican restaurant that has great brisket and they make like brisket enchiladas and brisket tacos and brisket quesadillas and he said that was like the best of both worlds there. And I thought, boy, that sounds like it. Tim: Yeah, there's nothing better than a brisket taco, for sure. Dave: That is awesome, I make some of those myself. That is great. Well, hey, as we wrap up, is there anything? I did not ask you that you wish I had Tim. Tim: No, I'd like to close by saying I shared with my team today and I'm always trying to come up with something that I share with my team every day and today I came up with solutions as a defense system designed to protect the most critical assets of your business the data. I like to just kind of close with solutions I as a defense system designed to protect your most critical assets your data, think about think about if your business lost access to its data, regardless of the circumstance. If they lost access to the data, what would that do to your organization? That's what we protect from. That's what we protect from. That's what we protect from happening. Dave: Yeah, Charlie Munger talks about the number one key to recognizing a great business opportunity is finding a company who's riding a wave that's only going to grow and increase over time, Because really all they have to do is just stay on the wave. Well, that certainly has applied to you, right? Because 25 years ago you probably had some companies that said ah our data is not that important. You know, I've got a Rolodex with all my clients' phone number and email, and you know, so the importance of data has only increased during that time, right? Tim: Oh yeah, it's dramatically increased yeah. Dave: Well, it's also. Tim: Everybody trusts that data will be there when they're ready to use it. Dave: Yeah, well, and also the other fact is digitization right 25 years ago, most of their data may not have been digital, it may have been analog or paper or whatever, but now virtually everything is digitized, which makes the data even more important. Tim: I go back 35 years in this industry and when I go back and look at it, I replaced the inner office envelope. Oh yeah, people would type up a memo on a typewriter, put it in an inner office envelope and put whoever was going to and put it in their outbox and the mail guy would come by and pick it up. I replaced that guy. That's true? Dave: Well, that is awesome. Well, Tim, I really appreciate your time. This has really been fun and you've really given me kind of an insight into what makes a really well-run IT services firm operate. So I really appreciate your time. Tim: Yeah, I appreciate your time as well, Dave. Always good to chat with you and good to catch up and appreciate your time today as well. Thanks so much. Dave: All, right, yeah, you too. Special Guest: Tim Loney.

The IC-DISC Show
Ep060: Decoding Trade Compliance with Susanne Cook

The IC-DISC Show

Play Episode Listen Later Dec 6, 2024 38:34


In this episode of the IC-DISC show, I speak with Susanne Cook, a senior partner at Denton's Cohen and Grigsby, exploring the world of international trade compliance. Based in Pittsburgh, Susanne chairs the firm's International Business Team and provides insights into import regulations and export control classifications. We dive deep into the complexities of U.S.-China trade relations, examining Section 301 tariffs and their impact on small-value imports. She shares practical strategies companies use to navigate these challenges, such as China's establishing factories in Mexico to counter tariff restrictions. The conversation highlights the critical importance of accurate prior disclosures to regulatory agencies. Through a compelling case study, Susanne illustrates how businesses can effectively manage compliance, demonstrating that U.S. agencies can be forgiving when companies approach disclosure with transparency and comprehensiveness. Beyond trade compliance, we touch on personal development. I share insights on work-life balance and the significance of building a capable team. Susanne's expertise provides a unique lens into how professional challenges can be navigated with strategic thinking and thorough preparation.     SHOW HIGHLIGHTS Susanne Cook, a senior partner at Denton's Cohen and Grigsby, shares her expertise on international trade compliance, focusing on the import side of the practice. The episode discusses the importance of accurate prior disclosures to regulatory agencies and the potential consequences of incomplete disclosures. We explore the challenges and strategies related to U.S.-China trade relations, specifically regarding Section 301 tariffs and the implications for small-value imports. Susanne provides a case study on determining export control classifications, highlighting the role of full disclosure and the forgiving nature of U.S. agencies when proper steps are taken. The conversation covers the growth of Denton's trade practice, emphasizing their specialization in assisting foreign companies entering the U.S. market. We examine China's strategy of building factories in Mexico to circumvent tariffs through USMCA and the role of trade experts in advising businesses. The discussion touches on the characteristics of an ideal client for trade advisory services, including large companies with sophisticated internal traffic groups and growing businesses. We highlight the importance of early compliance to avoid potential pitfalls and the necessity for companies to understand their import-export responsibilities. Susanne and I delve into personal growth and team building, discussing the significance of surrounding oneself with a capable team and achieving work-life balance. The episode offers practical advice on personal and professional development, emphasizing teamwork and strategic client selection.   Contact Details LinkedIn- Susanne Cook (https://www.linkedin.com/in/susanne-cook-722a239/) LINKSShow Notes Be a Guest About IC-DISC Alliance About Dentons GUEST Susanne CookAbout Susanne TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hello, this is David Spray and welcome to another episode of the IC Disc Show. My guest today is Susanne Cook, and Susanne is a senior partner and she chairs the Denton's Cohen and Grigsby International Business Team, so her practice is all international trade and one of the fun things we got into was on the import side, which I know little about. So, although our firm has an export focus, it was really interesting hearing about the import side, because many people assume that if we have exporting capabilities and expertise, that we have comparable capabilities on the inside, or the import in which we don't comparable capabilities on the inside, or the input, in which we don't. So this was a wide-ranging interview and Susanne is a really interesting person and she's from the Pittsburgh and in the Pittsburgh office of the firm and I hope you enjoyed this episode as much as I did. Good morning, Susanne. How are you today? Susanne: I'm doing well in sunny Pittsburgh. Dave: Oh, that is great. Now are you a native of Pittsburgh. Susanne: No, Pittsburgh is my adopted city. You may detect an accent I am German. Dave: I attended law school in the United. Susanne: States. I attended law school in the United States and Pittsburgh is my adopted city and I am a fan. Dave: Okay, that is great. Well, I know that you chair your firm's international business team. Susanne: What does that tell me about what that entails? Tell me about the international business team at DIMMS. It really consists of two pieces and maybe going into it historically kind of explain the development of that team. Being German, I've always had an interest in international law and I liked Pittsburgh and decided to practice international law from Pittsburgh, heading out of law school, and in those days it was a little bit more unusual than it is today. We lived through COVID and can connect from wherever we are. 10, 20 years ago it was more unusual to practice international law in Pittsburgh, but that's what we decided to do so. We tend the group tends to international clients coming to the United States to do business here and have developed what we call the soft landing program. And that grew the trade practice, the export-import trade practice that, frankly, within the last five years or so has quadrupled in size. We engaged additional attorneys in that field as trade. Dave: Everybody reading the paper can see how we impose additional tariffs, how we impose additional expert control measures and so, responding to that need, that part of our practice has grown incredibly of our practice has grown incredibly Okay, and so it's mostly I guess they would call this inbound business mostly foreign companies trying to do business in the US, or is it split pretty evenly between that and US companies like on the export controls work and such? Susanne: I'm glad you're asking. We do both, but the majority is really inbound. Yes, we do assist companies, do business overseas, but really what that entails is finding somebody in that country who is like the Susanne Cook overseas to do what we do here, and ultimately we just hand it off to a good resource. Now I think that's valuable for a client, but really where we are more engaged is on the inbound side. And then for on the trade side, it's also companies who do business internationally and need US export control advice. Dave: Okay, that's helpful and so help us understand. I love case studies, examples. Could you give us an example? And if you need to anonymize the client's name, of course feel free to do so but maybe give us an example of like a couple engagements that might be representative and maybe kind of lay out sort of the fact pattern and again, you know, anonymize as appropriate. Susanne: Right, of course. Of course, a simple case study would be a client who is engaged in exporting and at one point wonders whether the software or a hard product is export controlled and reaches out to us and we look at the product and assist in classification as to whether this item is controlled or not. If we determine it's not controlled, that's wonderful, the end of the story. The next step may be that it is controlled and at that point we look at okay, point, we look at okay. We look at past exports to see if any of those should have been pursued under a license, and that could be a license through commerce, it could be a license under ITAR, which is military, and ultimately, depending on the circumstances, that may lead to what we call a prior disclosure, where the client approaches through us, the regulatory agency in charge, and discloses the issues in the past. And I have to say that generally US agencies are pretty forgiving. Us agencies are pretty forgiving. If the prior disclosure is done well, the circumstances aren't too egregious. Generally, I have to say, our prior disclosures we've had great success in coming clean and the client then can walk away knowing that this is not in their past and could pop up any moment. Dave: Well, I'm really just, as a us citizen, I'm really pleased to hear that, because it would seem like like that's the system that we would want, that now I'm. I'm presuming, though, the flip side of that if the client does not identify the issue and the government agency somehow identifies it then the consequences are maybe not as favorable to the client. Is that a fair assumption? Susanne: That is, yes, that is the dynamic here and really also I always say there's one thing worse than not doing a prior disclosure and doing a bad prior disclosure At that point doing a prior disclosure means full disclosure, because if a partial disclosure is done and the agencies find out that this was really a very calculated prior disclosure, with keeping in the background some of the items that the client wasn't ready to share, that is actually viewed as an aggravating effect an aggregating, aggravating effect. Dave: So it's all, it's almost so. In the sequence, the worst thing to do is a prior, an incomplete prior disclosure, and then the next verse would be no disclosure and the agency comes calling and, just you know, plead ignorance. So you actually get in. Typically, the client would get in less trouble for just being clueless, if you will, than for strategically disclosing only some stuff. Susanne: Oh, absolutely, that goes to knowledge right. It is negligence, gross negligence, or this now goes to intentional misconduct. And with respect to intentional misconduct, even if the client decides not to do a prior disclosure for whatever reason and there are reasons what we consistently counsel the behavior cannot continue because once it has been determined that something should be corrected, if the client continues doing that now it becomes with knowledge intention. And so, yes, it has to change one way or the other. Okay, yes, yeah way or the other. Okay, yes, yeah, so that is on the export side. We also in the trade, we do the importation side and it's rather similar and again, like the export side, we like to stay ahead of trouble. I always say we can do it this way or this way. And this way is prospectively working with a client, developing a program where violations are likely not to occur, or we can assist after a violation occurred, and we much prefer to be on the front end and I think really the client is served better. Dave: Now, on the import side, where does the trouble lie? Susanne: Is it failing to pay like an import tariff, or and there I can tell you, we used to have tariffs averaging of maybe 0.4 to 0.6 percent. There were a few, maybe two, three percent duties, and companies, and the regulatory agencies as well, did not pay a whole lot of attention to payment of duties. But now we have the Section 305, 20 percent duties that are imposed on pretty much all goods from China. We have other tariffs, similar to the Section 232, imposed on most of steel that we import. So now everybody pays attention, as you can imagine, and so the incentive of trying to find a legal way to not pay those is, you know, much greater than it was a couple of years ago. At the same time, yes, customs pays attention much more than they did five years ago, because we're talking real money now. Dave: Yeah, yeah, it's much more material. So I'm really not familiar with the import tariffs. How do they logistically work? Does the importing company that's subject to the 25% tariff? Are they responsible for like remitting that to like volunteer? You know, I say voluntarily, but but is it their responsibility or is there somehow like a? Is that basically how it works? Susanne: Yes, the system works through customs brokers. Okay, so it's rare that a company will perform their own entry, so they engage a customs broker and the customs broker is like the intermediary in this system. And, yes, all duties are being paid through that system. Okay, all duties are being paid through that system. A significant part of determining what duties are due is what we call the harmonized tariff schedule classification of the product. Believe it or not, it's kind of mind-boggling, but anything, any product in the world has an HTS classification. Dave: Okay. Susanne: So, and it can get tricky, particularly sometimes products evolve. They were not even there when the HTS was developed. But still somehow we interpret it for those products to be classified in this HTS system. Sometimes reasonable people can disagree on classification and there's a ruling system. One can go approach customs and request a ruling. But really it's like anything garbage in, garbage out. If there is an incorrect determination on the HTS classification, only bad things can follow. Dave: Yeah, and I'm guessing the reason that you know that there may be a difference of opinion in the classification is because one product may have a higher import tariff than another, so thus the client seeks to make the case that it should fall under the lower tariff classification. Susanne: Absolutely, absolutely. And even when we submit rulings it's a little bit like you know, even court filings, you kind of make your best case as to why we believe this product falls in the category that we would prefer it to be in. Of course we have to be accurate and correct, but, yes, we stress the factors that would make it more likely for a product to be classified in our desired classification. Dave: Okay, and so, and again the process. So the customs broker is actually the one doing the classification of the product. Susanne: They do. However, they work on very, very small margins. Dave: Right. Susanne: And so in difficult cases, yeah, they will make a suggestion, but ultimately it's always the importer's responsibility. It's kind of like a tax return you engage your CPA, but if something goes wrong, it's the taxpayer, and here it is the importer of record who would be on the hook. So in difficult cases or if there is a whole lot of money involved, we get involved as a law firm in classification as well, and it's you know. The sums of money could be staggering. Dave: Yeah, yeah. And so the product comes in. The customs broker, either proactively or independently, will do a classification of the item, or maybe a preliminary classification, or, if it's not clear, they'll perhaps reach out to the client for guidance. Is that my right? So far, that's right. And then the product comes in. And then how soon does the company have to remit those tariffs? Is it a weekly process? A? Susanne: monthly process, quarterly. It's a simultaneous process. Dave: Simultaneous okay. Susanne: Simultaneous process. Dave: It's a simultaneous process, simultaneous. Okay, simultaneous process, obviously, but I'm guessing if they receive the product, if the product lands at 4 pm on a Tuesday, they don't have to remit the money at 4 or 1 pm on Tuesday. I assume there's some. Susanne: There's some leeway and there is a customs bond in the background. Dave: Okay. Susanne: Backing up the payments so as I increase their imports or they may not even increase them. But there is now all of a sudden a dumping duty applied to the product or a 25% additional tariff because the items are shipped from China. The bond may have to be increased because it doesn't cover the standard amounts anymore. Dave: I see, and the bond is that required by customs? Yes, and every company has to have one, or when they get to a certain size. Susanne: Every company has to have one, or when they get to a certain size, it's through the broker. The broker always yes, it's part of the system. Dave: Okay, yes. Susanne: So every product that gets imported is somehow falls under the umbrella of a particular bond. Unless, it's a one-off like you and I just importing things. We're not under that bond system but in professional companies who import as a business. Yes, a bond would be involved. Dave: So is there a threshold where those tariffs come into play? Like if I buy a hundred dollar item from China and I'm buying it with the intent of selling it in the US and I sell it for $150. I mean, is there a minimum threshold? Dollars $800. Susanne: Okay, yes, and this is actually subject to scrutiny, political scrutiny by now, at this point. To scrutiny, political scrutiny by now, at this point, because these de minimis entries are subject to no duties and in this age where everybody is ordering stuff online, and sometimes these are big businesses who are shipping entries, hundreds of entries every day into the United States to the ultimate customer under the $800 exclusion limitation, and a lot of them are country of origin, china, which is under scrutiny. China is a country that is under scrutiny. These de minimis shipments are currently scrutinized and I would frankly expect there to be additional regulations by the end of this year or beginning of next year, just cutting back on these exclusions, because you can see the Congress is suspicious that this is being abused by larger companies. Dave: Yeah, and is the 800 per order, or is it a cumulative amount for a period of time? Susanne: It's per entry per day, so if the US consumer are the recipient of I don't know what you ordered online, that would be, let's say, $600 worth. Dave: So the strategy if I imported $20,000 of goods annually from China and I divide that by you know 250 business days, I think that's like about $100, like a day. If I'm doing my math right, 250, 2500. Yeah, so that's about $100 a day. So if I had that, my strategy then would be to ensure that the imports are staggered such that no one day $800 is imported. Right, and that's the strategy. I can imagine where that'd be a complicated thing to try to pull off, you know the coordination and the timing and it wouldn't be so much there. Susanne: And it wouldn't be so much there. But if you're doing like $200,000 a year, or you divide that by $250, and you're approaching $800 a day, then I would imagine that it would be very difficult to try to manage the timing of all of that. And it's also an issue, frankly, on custom side, because those small orders typically are not scrutinized, and now, if we are scrutinizing them, that's also an increased bureaucracy. So there are considerations here on all sides. At the same time, there are in place, as we all know, increased regulations on imports from China. All these Section 301 tariffs are mostly from China, on goods from China, and one of the proposals is that these de minimis items still would be subject to the 25% Section 301 duties, which they currently are not. Dave: I see. So you're saying that $800 threshold would no longer apply. So if you import, an item that costs $2, you still have to pay 50 cents. Susanne: But then again the bureaucracy right. So there is a real it's not an easy issue, but yes, it's mostly targeted really at China. Dave: Yeah, so one of the things I follow closely it's just a hobby of mine is the electric vehicle space, and I don't know if that's something you pay much attention to, but China produces like I think the latest stats I heard 70 or 80% of the electric vehicles produced in the world are produced in China, and they have tremendous excess capacity. I want to say they produce like 100% 15 to 20 million electric vehicles a year, but they have capacity for like 15 months. So of course they're looking to export them, and so one of the ways that they're looking to get around this is to take advantage of NAFTA or whatever the new NAFTA name is. What's the name? Susanne: USMCA yes. Dave: So what they're doing then is they're building factories in Mexico. Yes, so what they're doing then is they're building factories in Mexico and then importing that way, and what's interesting is that's like historically seemed to be appropriate because it's been a Mexican produced product. It just so happens to be owned by a Chinese company. But the, the talking or the, the suggested proposals, I think by both parties, certainly by the Trump administration is to disallow those products to be exempt from the import tariffs. I'm just curious have you heard anything about this? Not particularly, I have not followed the electric vehicles. Susanne: But that doesn't surprise me at all because those issues are always raised and trying to fight circumvention, where the country of origin is being changed artificially or legitimately right, and that decision and determination is always in the eye of the beholder and there are significant incentives to try to deviate from the country of origin determination of China and at the same time, the United States is investigating these issues all the time. And yes, there are exclusions I'm aware of, for country of origin or to no longer benefit from USMCA for certain specific items, for example. Another item is steel from Russia. We impose more restrictions on that, even if it's channeled through Mexico, and really I mentioned that our group, trade group, has increased. Well, as these issues increase, it really requires more attention and more expertise to advise clients on what is permitted and what is not permitted. And, of course, as a US importer, you always want to import items with the least amount of tariff. Dave: Yeah, of course. Yeah, no, that makes sense, well, good. Well, that's really helpful, because the funny thing is, you know, our practice is all export driven, but the average person thinks export is a part of a compound word called import-export and they just assume that we're well-versed in all the import rules and I always have to keep telling people it's just, that's not what we're focused on. So my knowledge of import rules is now infinitely higher than it was an hour ago. So thank you for that, Susanne. Susanne: You're welcome. You're welcome, and I can see how clients view that. To them, it's just things that cross the border. Dave: Whichever way, yeah, it's all the same to them. So what would you say are the characteristics for you of like an ideal client? Because, like I'm guessing, somebody who imports you know $2,000 a year of stuff from outside the US and they have a business that does $50,000 a year in revenue, I'm guessing that's like you all. That's not a good fit for you. It's just like overkill, right, there's just not. So help me understand what just like. Maybe you just pick the perfect client. What would the characteristics be? Susanne: There are really two buckets, I would say. The one is, of course, we like working with large importers and exporters who do this all the time, who have a traffic department who manages these functions and, as it gets to be, let's say, like you mentioned, the electric vehicle to a very specific case where they need outside assistance, that would be then our role and that is an ideal client. There is another bucket, and the other bucket is really the growing business. You know, if you are the company that imports $100,000 a year, okay, often, really, the company doesn't even realize they're importing and they often do not pay a whole lot of attention to that. Dave: Sure. Susanne: In the way our international world is going, they probably will increase the imports and their exports over the next couple of years and to me it's always best to counsel that company on how to develop a department that looks at these issues and remains compliance, not when they are now importing or exporting 100 million. You want to catch them before that. I don't know when that ideal spot is to where they don't get into trouble. As I said, we always want to counsel companies before they get into trouble. Counsel companies before they get into trouble. The function is a little bit on how precarious the items is. If everything let's say half a million dollars all imports from China, I would take a look at that, the imports that will be scrutinized. Or if you export, and you export half a million of items that are export controlled, you need to pay attention. So there is a little bit of an overlay. How controlled is the item? But and if it's just, I always use the example of brooms where you import brooms or export brooms not regulated of course then the threshold would be higher. You're really not under much of a scrutiny at all Not that there are none, but it's much less and really I would love to get all these companies at the sweet spot. Sure they grow appropriately and have a system in place, because it's always harder If you get somebody with 100 million of imports. They don't even have a good system. That's a difficult task. Dave: Yeah, yeah. So just to recap, so kind of the two perfect types are one would be like a large company with a relatively sophisticated internal traffic group, that's, you know that you know is basically set up for success and you know, they kind of know what they're doing. And then they call on you for specific arcane cases or situations where they can pull you in, you know, kind of as the expert. Now do you actually do you do opinion letters? You all do opinion letters in your practice. Susanne: We do, we do, and opinion letters is really on both sides export control and on customs. It's only the agencies who can give a binding ruling on how these items are classified. We will give opinions. What that will do? It will mitigate culpability. It doesn't mean we say we are 100% right all the time, because only the agencies can give these rules. Dave: Of course. Susanne: But it will go a long way to mitigating any exposure because the company obviously went out of their way. Dave: Yeah, well, and they relied. I think the key term is the reliance. They relied on your opinion and so, like you said, that then gives them, you know, protection from you know the extreme impacts of regulatory rulings. Susanne: Correct, correct and, yes, we will give opinions. Of course, a better way, if it's possible, is to get a binding ruling, because it's actually, in a way, often less work to get a binding ruling. Dave: Oh, is it? Yeah, I can see why Because you only have to provide enough data to satisfy the regulatory agency, Whereas for an opinion letter you maybe have to be more comprehensive to encompass all these different factors Correct. Correct. Yeah, that makes sense. So this is where, as we're nearing the end here, so I'm going to put you on the spot with this one. Okay, Are you ready? So I'm guessing that Denton's is not the only law firm in the world that's involved in international trade. Is that probably a fair assumption? So why, when your clients select you specifically, or the firm, if you've ever asked them, hey, you know how did you choose us. Why did you choose us? You know why do you keep using us? What's the response you get from your clients as far as why they they use the firm? Susanne: I believe that they use us because we are extremely business oriented and a lot of the other trade outfits are much more theoretical and okay professorial and really I going back full circle to my introduction how we got into this. We got into this because we have had clients in that space that we wanted to assist. Dave: Okay. Susanne: So we're a little bit more of like an in-house legal department. How we look at this, we're very practical. What can the company do to implement these rules and regulations with undue burden? We don't just counsel. These are the rules. This is what you have to do. We always take it a step further and assist the client in finding the best way to be compliant. Dave: Okay. Susanne: And that's in our blood. Dave: Okay. Susanne: Any piece of advice we give, we always ask ourselves, when we look at it from the perspective of the client, the company Okay, how can they do that? How can they do that? Because one can give all kinds of theoretical advice, which is good advice, but it just doesn't work, and we always ask that question. So I think that's an advantage. The other advantage is just the location Pittsburgh. Our cost structure tends to be more competitive than a you know, yes, our competitors often sit in new york, manhattan, in chicago, miami, the big trade centers now Trade Center. So now yes, so our cost structure is a Pittsburgh cost structure. Dave: Yeah, and then I suppose for a client who's actually based in Pittsburgh, it's a you know kind of a bonus or that makes you uniquely attractive to have a local resource with the international capabilities that you all have. Susanne: Correct, correct. Dave: Okay, so I've got only two more questions. One's an easy one. One's gonna be the hardest that you're gonna have. So the easy one is is there anything I didn't ask you that you wish I had asked you? Anything we didn't cover? Susanne: No, I would say that the one area we all believe that trade compliance will continue on this trajectory of increased attention and I think duties will continue to increase Export control requirements will increase as well. So I think this trajectory, will continue for anybody doing business internationally, and really this is one of the areas where it does not matter how our election will turn out, that's the trajectory Our world is more complicated and increased trade rules will continue to apply. Dave: Well, I'm glad you brought that up, because for the listener who's thinking, well, yeah, this is kind of a problem now, but I'm sure it's just temporary. If the right person wins the election, then this is going to go away. So thank you for saying that, that they need to get that naive thought out of their mind, right, it's only going to increase. Susanne: It's continuing. Dave: Yes, yeah, and so it sounds like the real takeaway is the the company companies involved in international trade should just accept that and expect the increase in it and just basically be prepared for that. Susanne: And for business it's always a cost-benefit analysis right. Dave: Of course, of course. Susanne: And the cost will not go away. Dave: Exactly Yep, no, that makes sense. Cost will not go away. Exactly Yep, no, that makes sense. So the last question. So this is the tougher one, and it's okay if you need to take a bit to think about it. So if you could go back in time and give advice to your 25-year-old self, what advice might you give to yourself? Susanne: When the 25-year-old myself was mostly interested always in international trade but I was interested in outbound transactions doing joint ventures in. Brazil, in Russia, in travel and really being in private practice in Pittsburgh. That turned out to be a bad business plan Because if I did my job well, like I said, I would find the perfect match in those countries to tend to the client and I might continue having a supervisory role or occasionally advise the client. But if it was the perfect match, even that would start being less and less. So, yes, the more focusing on the inbound transaction is, the better business. Dave: Okay, so you would have. The advice you'd give is focus more on that import transactions earlier, sooner than later. Susanne: That's right. And on export transactions dealing with US companies. But don't expect on the outbound side to continue to do the work if they form a company, if they outside of the United States and it's logical, very logical, but the 25 year old me did not see that sure, and what about? Dave: and what about, like on a maybe a more personal perspective advice you might give yourself of just you know kind of lessons you've learned more on the personal side? You know work, more work, less travel more. Travel, less eat, eat more desserts, eat less desserts. Any advice you you'd have for your 25-year-old self personally? Susanne: The advice is you need a good team. Dave: Okay. Susanne: You just need a good team and pay attention to building that team, and it also you alluded to it balance of life kind of situations One person can't do it all. It's the team that performs. Dave: Understood Well that is really great advice. Well, Susanne, this has really been fun for me, and I've learned so much about import items that I didn't know anything about, so I really appreciate your time and I hope you have a great afternoon. Susanne: Well, thank you, David, you too. Special Guest: Susanne Cook.

The IC-DISC Show
Ep059: Understanding Your Valuation with Scott Abels

The IC-DISC Show

Play Episode Listen Later Nov 1, 2024 28:10


In today's episode of the IC-DISC show, we had Scott Abels on the show to discuss his work as the owner of Precision Valuation Services. Scott has been in the business valuation game for over a decade and has helped over a hundred companies with business valuations. He fills us in on his two-part strategy for boosting a business's value. First, Scott runs the numbers to give owners an accurate picture of where they stand today. Then, he guides them through personalized steps to substantially increase that worth over time. Beyond the valuation nuts and bolts, we also dig into Scott's role as a business coach. How he really takes the time to understand each client's unique situation and goals. Plus, Scott keeps things straightforward with transparent, flat fees. All in all, If you want to learn how assessing and growing your business from the inside out can pay off big time, give it a listen.   SHOW HIGHLIGHTS Scott Abels specializes in business valuations and operates Precision Valuation Services, aiming to increase a company's value through a two-step process. We discuss Scott's expertise in conducting over a hundred business valuations and his 13 years of experience in the field. Scott's approach involves a formal valuation to determine current business worth followed by a strategic process to enhance that value. We cover Scott's background as a CFO and how it provides a unique perspective on business valuation compared to traditional CPA views. Scott shares real-life examples, such as identifying profit leakage due to incorrect pricing and over-delivering on customer service. Scott details how a comprehensive valuation and growth coaching can help businesses plan for a more profitable future and prepare for potential exit strategies. We explore the value of Scott's flat fee structure for his services, which helps eliminate surprises and empowers clients financially. Scott offers an initial consultation to deeply understand client needs and is willing to invest his own time to assess the potential to help them. Scott is open to answering listener questions about his services and expresses a strong passion for helping entrepreneurs grow their businesses. We highlight the joy of working with business entrepreneurs and the fulfillment that comes from helping them succeed and contribute to economic growth. LINKSShow Notes Be a Guest About IC-DISC Alliance About Precision Value Services GUEST Scott AbelsAbout Scott TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hi, my name is David Spray and welcome to another episode of the ICDisc Show. My guest today is Scott Abels. Scott owns a company called Precision Valuation Services and they work with privately held entrepreneurial companies who are wanting to increase the value of their organization. Scott does it with a two-step approach. The first is he does a formal valuation to see what the current value of the business is, and then he has a process that he takes his clients through to help them increase their enterprise value. It was an interesting conversation. Scott's got a great background and he's laser focused on helping entrepreneurs be even more valuable and have more valuable companies. Good morning Scott. Welcome to the podcast. Good morning Dave. It's good to be with you. So are you in the mountains somewhere or are you here in Texas somewhere? Scott: No, I'm just bragging about my summer trip to the Smoky Mountains. Here as the background, I'm talking to you from Flugerville, Texas which is just outside of Austin. Dave: Awesome. Well, I'm glad that you could make it. So let's get right to it. You are. I believe you call yourself, or some of your clients call you, a enterprise growth coach, or did I butcher that description? How do you describe yourself? Scott: Yes, the growth coach. That's exactly how I describe it. And what does that? Dave: mean, do you help them, like go to the gym and lift weights and get bigger and stronger, or is there something different? Scott: Well, it's kind of lifting weights for your business. Is that maybe a way to finish that analogy? So what I try to do is to help business owners first of all figure out what their business is worth today and then figure out how to make it worth more in the future. And this is especially helpful, as you can imagine, for a business owner who is maybe planning to exit his business. You know, eight or 10 years, whatever down the road, that's going to be his retirement, and so he knows what he wants his retirement income stream to look like. But maybe it's not quite there today, Maybe the value of his business is not quite where he needs it to be. And so the growth coach program is to help business owners like that or any other business owner who just wants to take his business today and grow it and make it more valuable in the future. Dave: Okay, and is it a whole comprehensive program, or can they just start by having you do the valuation first and see where it goes from there? Scott: Yes, dave, usually where we start is with the valuation to see where the business owner is today, and then the growth coach program is done on a month by month basis, but there is a structure to it where we walk the business owner through working on the key drivers of their business that drive value, that either improve value or that help to eliminate negative value, if you will. So it really is done on a month by month basis. It's not a long-term commitment or anything like that, and I find, dave, that really puts the focus on me helping them to achieve results quickly. So if they're not seeing the results that they want, they don't have to continue with the program. But it is very helpful and it definitely helps business owners to get to where they want to be Okay. Dave: And so if they want to just start with the valuation and then go from there, they can right. Scott: Yes, and actually a lot of clients do come to me for the valuation first for various reasons. It could be to buy or sell their business, it could be to transfer shares of interest to family members or to key employees. It could be for any variety of reasons, and often what happens is the natural discussion that we have about hey, here's the value of your business, mr Business Owner, and here's a couple of things that I see in your business, using my CFO background, that if we could improve these, your business could be worth even more. And oftentimes then it involves into, it evolves into a growth coach program or a growth coach opportunity. Dave: Okay, and it seems like one of the biggest complaints of that our clients have shared with me when they have the valuation done is that it just seems to take forever. They needed the valuation yesterday. They really don't have 60 days to do it, which I understand that 60 days is kind of a normal turnaround time, but do you have any options where you can have, like an expedited turnaround time? Scott: Yes, absolutely, and so I should go back, I think, first Dave, and just also add so my background is really as a CFO, as a leader of a financial leader, a executive of a business division of a larger business, so really in corporate America Dell and Motorola. So my background is kind of unique in that I approach that business valuation from the perspective of a CFO as opposed to the perspective of a CPA, who may be a tax CPA or something. To answer your question, the typical turnaround time you're right for the industry is probably 60 to maybe even 90 days. But we really strive to be able to provide expedited delivery to these business owners because oftentimes there's some kind of an event, there's some kind of a deadline that they have. So I offer pricing that is pressing for a standard valuation with a 45 day delivery timeframe, and then I also offer pricing for expedited delivery as little as two weeks, and of course the prices is more when you need that kind of option, but it is there for the business owners who need it and who are really pressed for time. Dave: Okay, well, that is good to know. Okay, so have you done many valuations? I mean, is it a couple, is it a dozen, is it more than a hundred? I mean, is this your first rodeo at doing this valuation stuff? Scott: Actually, I've done more than a hundred of these things and I've been doing business valuations for about 13 years, when I originally I left corporate America after about 25 years, started my own business and initially I started out as a fractional CFO and I enjoyed that work. What I found was it was very competitive and very price sensitive, very much driven by the price. But I had clients who needed help with business valuation and so I went off and got the CPA credential which is essentially a CPA for business valuators went off and got the credential and started doing business valuations for some of my clients and figured out a couple of things. I really enjoy doing these. The valuation is like a business puzzle and having a CFO's mindset. It just naturally fits with what I enjoy doing, and there's also not nearly as many people who can do these things and do them well. There are some folks who dabble in these, but there's very few folks like myself who do nothing but business valuation. That is solely what I do, so I spend almost 100% of my time working on either business valuation or the growth coach which evolves out of that. Dave: Okay, so what are the characteristics of a company, who you are best positioned to help and add value? You're either kind of revenue size or other characteristics that somebody's listening to this they think, oh, he's describing me. Scott: I need to call Scott, so I would say that the size, the kind of the sweet spot is maybe from two to $10 million, is where I see the revenue yes, that's annual revenue. That's where I see the majority of my clients, but I see some there smaller for sure, and I see a number that are bigger as well. This is for the valuation is usually driven by some kind of a need that the client has and again, like I said, it may be a buy-sell need, it may be a tax-driven need, it could be a divorce, it could be any number of reasons that they need that. So oftentimes it doesn't so much matter even the size of the business if they really have that need to get the business valued and they have to have a third-party valuation. That's what really kind of drives the valuation side of things On the growth coach though what we're really, what we really are most successful there is. As I said, business is probably between two and $10 million generally, but they could be larger and businesses that are maybe doing good today, but they'd like to do even better, and ideally they're looking down the road and saying, hey, my business is $2 million in sales today, but I'd like to get it to $10 or $20 million and more profitable than it is today. How do I do that? And so growth coach is a perfect solution for those types of business owners who maybe they're doing okay, but they'd like to figure out how to do better, especially with an eye towards the future. Dave: Okay, that is helpful. Do you have an example that you could share with someone, either just on the peer valuation side or the growth coach side, somebody who came to you with a challenge and you were able to, you know, add value? Just, I just find personalizing and having stories helps the whole message resonate better. Do you have a success story or two you can share? Scott: Yeah, I've got a couple I've got one on each side there today that I can share. Let's talk about the growth coach side first. So I think about a client recently that has a service business, and they are here. They were here in Austin and it was an established business that was making several million dollars a year. They had a couple of different product lines or service lines, I should say and they had been pretty profitable for a number of years. And just over the last 18 months or so their profitability had just started to dry up and they were doing more revenue than ever. So the business owners came to me and they said hey look, our revenue is growing and we got this new cool service that's really profitable but for whatever reason, we're just not seeing the bottom line profit. Can you help us figure this out? And so by doing some analysis for this business, we were able to quickly help them figure out a couple of things. Number one this new service that they were really touting and trying to sell as much of this as they could. It was not priced. It was actually priced at below break even. Dave: Oh no. Scott: And the reason was because, obviously, the business owners are not cost accountants, so they figured out what the direct costs were that were related, you know, the technicians and their time, but they didn't factor in any of the overhead or some of the other indirect costs, and it was a pretty significant amount that they were missing, and so they weren't fully collecting the you know the fully burdened cost for this service. And so the answer and they're busy bidding these projects as fast as they can, and so the answer was really very simple. For that we were able to calculate a new, better hourly rate. They would bid these projects based on the number of hours and an average hourly rate. We were just able to say, hey look, your hourly rate was X, and so you need to add this much to it, and if you do, then you're going to be profitable again. The second thing that they had going on, though, was on the other revenue stream, the old revenue stream. They had one customer that was pretty big part of that, and this was their quote, unquote their great customer, you know their cornerstone customer, and what I found out is I did the analysis was I found out that they were selling this customer a certain level of service, maybe here, but the actual service they were providing was way up here and as you talk to the actual technicians and the folks who served that customer, you realize that the customer is getting whatever you want to call it deluxe level service, but they were paying for standard level service. So this customer is really not profitable at all. Dave: No wonder the customer, no wonder the customer loved them so much, no wonder they're their favorite, most happy customer. Scott: So I was able to show them, you know, that this customer was really not again, was not profitable, and they thought this was their poster boy, if you will, customer. And this had just happened over time. Is what we noticed, dave, was that over time, you know, the technicians or the folks who serve these customers had just kind of been, you know, just generously adding in a little bit of this and a little bit of that, a little bit more of my time, and so over time, this customer really evolved into an unprofitable account. So the combination of those two things made a huge difference for this business and they quickly found their profitability again, even better than it was before, and as they were growing, you know, their profits really accelerated quickly. So that's an example on the growth coach side of things. Dave: That's great, I can give you one on the valuation side please. Scott: This was a lot quicker. So I had a client who the client was the I guess it was the surviving children. The father had owned a business interest it was like a 1.9% interest in a successful electronics business there in Houston, and so the father had passed away and the children were just simply trying to liquidate his interest so that they could just divide his estate up and close out the estate. Well, the business had some super high-powered attorneys I think it was Vincent and Elkins actually was their attorneys and they came back to this family with a value for that interest of like $40,000. That's what they wanted to pay him. And so the family said, okay, well, if that's what it is. And so luckily, their attorney talked them into getting evaluation and what I found very quickly was the value that business interest was over $400,000. So it was a 10x difference in value. Dave: Maybe it was an honest mistake. Maybe they just forgot a zero. You know those honest mistakes never seem to be to the benefit of the person not making the honest mistake. Scott: Well, I'm not going to say that there was ill will, there was negative will there on the side of the business, but I will say that the difference was huge and for the cost of evaluation, for a few thousand dollars, they were able to realize a 10x return on that, which was a fair return in the first place. So you know, stories like that are there especially make you feel really good when you're able to really help people that they wouldn't have been able to do this on their own. Dave: Sure, yeah, those are two great examples. I like that. That first example their most profitable line and their most profitable customer that they're so excited about, turned out to be not their most profitable customer and not their most profitable service line. Scott: Yeah, and you know, dave, the thing that I find in working with business owners is, like I said, that unprofitable customer evolved over a number of years so that customer started out being their best customer. Maybe they're only customer, I don't know, but over the years it just the pricing and the service, the way that they provided the service, just got a little sloppy. And a lot of businesses that I see don't have a lot of discipline in the way that they price their services. They priced it at whatever it was priced at 10 years ago when they made it up, and plus 10% or something. But they haven't taken the time, maybe lately to go through there and really say, okay, what should it be priced at today? Is it at a reasonable price or not? And maybe if their bottom line is positive, relatively positive, they may feel like it's that it's where it needs to be. But a lot of times when you do that kind of analysis around pricing which is one of the things that we would do in the growth coach program you may find areas of opportunity there that they didn't even know existed. Dave: So it sounds. I hear your enthusiasm and passion for this work. What is it about this? You know, just aside from the dollars and cents, did you find so satisfying about serving these clients? Scott: Well, I like I may have said this earlier to me this is a business puzzle and I just enjoy the challenge of being able to unravel what may seem like a really complicated thing to the business owner, but to unravel it for them, to explain to them what's going on and then to help them, to help them to be better off at the end of the day. And so part of it is just, intellectually, I enjoy the challenge of these, of the business puzzle, if you will. And secondly, it's just it's nice to be able to to walk away from helping a client knowing that you've done something for them that is added value, that they're ecstatic about, that they couldn't have done for themselves. And so, just like you and I, would go to a specialist for whatever it is that we might be doing, business valuation for a lot of people is a specialization that they really need. They need somebody on their side, somebody to help them understand this stuff, and I just enjoy doing that. Dave: Yeah, that really resonates with me because that's how our business is, that, yeah, we add value. But the part I find most satisfying is just the sense that you've made a difference, you've helped. And, of course, my heroes are entrepreneurs. So the fact I get to work with entrepreneurs all day is I find to be just very satisfying that I feel like I'm helping the heroes of the economy. You know, just do a little bit to help them, be a little better at it. Scott: Yeah, let me add. I want to add on that too, dave, I completely with you on that. You know, having spent 25 years the majority of my career really in corporate America, I saw some really sharp people and some hardworking people. But I can tell you now, having spent 13 years with business entrepreneurs, people who they don't get a paycheck from some company on a, you know, bi-weekly basis, they have to go out and do it themselves, and I can't tell you how enjoyable it is to work with these types of people. They're usually, they're usually intelligent or they're, you know, studious people. They're driven and passionate about what they do. They're very positive and upbeat people and it just feels like a good crowd to hang with. Right, I mean, it's a positive, uplifting experience working for these clients, as opposed to, you know, working in a post office or something like that. Dave: Right, yeah, just being a cog. Scott: Exactly, I can really understand your point about working with these entrepreneurs and just how, how enjoyable it is. You know, it's just good to work with people like that. 0:19:01 - Dave: Yeah, and I think, if I'm correct, I think the data shows that the vast majority of new jobs in this country come from those smaller entrepreneurial companies. It's not the Fortune 500 companies that are creating the net jobs, and I hesitate to think that an additional government job is progress towards anything. Scott: Yeah, agreed. Dave: So what's the best way? If somebody wants to reach out to you, can they reach out on LinkedIn? Is that a good way to? Scott: LinkedIn is a great way. I've got all my email and the phone numbers and things on there on email on LinkedIn, on my profile page. That's probably the easiest way. I've also got a website that they could visit precisioncfosolutionscom, and that's, like I said, linkedin is probably the easiest way to reach out to me. Dave: If they just want to cut to the chase and just give you a call, what's the number they should call? Scott: 5.30 and that's my cell number. It comes directly to me, okay. Dave: Now, if somebody calls you, though, do they need to be careful that the clock's going to start ticking after the first minute and they're going to get a big bill for you if they only talk to you for half an hour? Scott: 45 minutes, no, and that's another pet peeve of mine, Dave. I think you and I may be on the same page on this one too. I don't charge for the initial consultation and, frankly, I don't charge the client until we both agree on the scope of work, whatever that is, and we both agree that we want to do it. And oftentimes that means that I have invested some of my time already to get there. Things like an initial phone call just to understand whether or not I can even help them with what they've got, or whether we need to maybe refer them to someone else if I can't. Things like initially looking at their financials. So oftentimes, to figure out the fee structure for the particular client, I need to see what the financials are and ask a few questions about what's going on there, how complex is the business entities and that sort of thing, and I don't charge the clients for that. So the other thing that I really I think is really beneficial to my clients as well is everything we do is based on a flat fee Okay what the fee is going to be, and it will never be more than that. It may be less than that, but it will never be more, and I think this really empowers the client because they know what they're going to spend. It's not going to be a penny more unless we both agree that we want to add something to the scope of the work. But otherwise I believe the flat fee structure really empowers the client, gives them a good feeling that they know what the cost is going to be. The other thing is it does. Is it really? Again, I think it incentivizes me to get my work done as efficiently as I can. But ultimately, like your original question, there's going to be there'll be a fair amount of conversation I may have with these clients before we ever even talk about what the fees are and the fee actually starts Okay. Dave: And if you're anything like me, that's probably your. Maybe the favorite part of your day is getting a phone call from somebody out of the blue that starts with hey Sunso, gave me your name. They said you might be able to help me. All right, don't you love those calls because you're like what's going on? Tell me what's up, what's the story, drill down, figure out if you can help them or not. Scott: Yeah, exactly Exactly. I enjoy getting those kinds of calls and you know, dave, I just tell my clients look, if a 10 minute conversation with me will save you a couple of hours trying to figure it out on your own, I'm happy to do that. Whether it's on the front end of engagement, whether it's on the back end of an engagement later on, or whether it's a client that I'm not even going to do work for, I'm happy to give a few minutes of my time because I think it. Number one, I just enjoy being able to help people solve problems and number two, you know, as we know, it all you know evens out. In the end it all kind of pays, pays itself forward. I think when you do the right thing for the clients, they can't wait to tell their friends hey, this guy did this for me and he didn't even charge, you know. And ultimately, you and I are looking for happy clients who get what they need done. Dave: Yep, I agree. Well, as we're around in the home stretch, I've got a couple of questions for you that I'm hoping will be a little bit curveball likes. I'm hoping to kind of put you on the hot seat. All right, go. So the first one. It's real simple, it's one sentence. I'm not going to clarify what I mean. You just have to give me your gut answer. Okay, tax max or barbecue? Scott: That is really close. I'd say tax max. But barbecue is probably 1B, so yeah, tax max. That's where I usually go for on the weekends. Dave: The best answer I received to that question. I'm going to get who it was and they said it depends. If I know it's going to be like top 10 percentile barbecue, I'll take the barbecue. If I know it's just going to be average, I'll take the Mexican food, because the tax max has more tolerance for imperfection. Would have to agree with that. Scott: It sounds like an engineer's answer to me. Dave: I mean a tough old piece of brisket. That's like chewing an old piece of leather. Scott: I mean no matter how tasty it is. Dave: it's not a great experience, but, heck, I can go to Taco Bell and make do right, if I'm hungry. It doesn't have to be world class, okay well, that one was pretty easy. This one's a little tougher. This one may make you think so. If you had a time machine and you could go back in time and give advice to your 25 year old self with the knowledge that you've had over the last you know, few decades, what advice might you give to yourself? You? Scott: know I get to do that, something similar to that, with my kids who are of that age now. The advice I would give to myself is I would have started my own business much sooner, when I was younger, you know, before I had kids to provide for and such. Start early building the value of that business. Whatever it is, you're going to learn so much from that. You may fail along the way You're going to learn, but you're going to learn a tremendous amount and by the time you get to be our age now, the benefits of that would just pay off dramatically. I think my background in corporate America is really good, but a background as a business owner, I think, is it cannot be matched. If you want to do the things like you and I, you want to run your own business and ultimately, if you want to generate wealth. You need to own your own business right Because if you're working for somebody else you're generating wealth for them, and then you have an income stream that will end when you stop working. And if you own a business, you have generated wealth and you have other options. You can. You know you could sell that business if you want and take the equity you built. But yeah, I would. That's what I would do. I would have started my own business much sooner and learned the ropes. Dave: That is probably the most common answer to that question oh, interesting, yeah, they had struck out on their own sooner. Well, I think we've covered a fair amount. Is there anything that we didn't talk about that you think we should talk about? Anything that you think we should have? Scott: I think we've covered. I think we've covered most everything and I appreciate you having me, having me on the podcast with you here, and I would love to you know, to help any of your listeners If they've got questions, however big or small, I'd love to be able to help them with that or point them in the right direction. So thank you so much for having me and my pleasure, I enjoyed it. Dave: My pleasure. I appreciate you carving time out of your day and I hope you hope the rest of your day is great and I'll look forward to catching up with you another time. Thank you, Dave. Thanks for having me All right. Special Guest: Scott Abels.

The IC-DISC Show
Ep058: Unlocking Accounting Success with Geoff Bruskin

The IC-DISC Show

Play Episode Listen Later Sep 12, 2024 43:39


In today's episode of the IC-DISC show, I spoke with Geoff Bruskin of White Tiger Connections. Geoff provided his unique perspective on how a martial arts background influenced his visionary approach to accounting. He emphasized niche specialization as a winning strategy and offered case studies on recruiting and M&A success stories. Geoff also addressed the talent crisis through remote hiring. Additionally, the discussion delved into the evolving landscape of accounting firm acquisitions and metrics key for private equity interest. Lastly, Geoff highlighted critical steps for transitioning to remote operations, leveraging outsourcing to boost efficiency, and preparing firms for future selling opportunities.     SHOW HIGHLIGHTS In this episode, I interviewed Geoff Bruskin, founder of White Tiger Connections, who shared his insights on niche specialization in the public accounting sector and how his martial arts background influenced his business approach. Geoff discussed the current talent crisis in accounting and highlighted remote hiring as a strategic solution, offering case studies to illustrate successful recruiting and M&A projects. We explored the four main types of buyers in accounting firm acquisitions: small accounting firms, regional or national firms, financial services firms, and private equity buyers, along with key metrics like EBITDA and gross revenue that attract private equity interest. Geoff emphasized the importance of transitioning to a remote client model to make accounting firms more appealing to potential buyers and discussed the benefits of training clients in remote interactions. We talked about outsourcing high-volume, low-value tasks to international teams to enhance efficiency and allow domestic talent to focus on more complex and high-value work. Geoff shared a case study of a rural firm struggling with debt due to hiring challenges and inefficiencies, suggesting an overseas model for high-volume work to improve financial health. We discussed the synergy between accounting and financial services firms, especially in light of the significant wealth transfer occurring as baby boomers retire. Geoff invited listeners to explore networking opportunities with White Tiger Connections, directing them to their website and LinkedIn profile for more information. Throughout the episode, Geoff provided actionable strategies for accounting firm owners to navigate acquisitions, improve efficiency, and prepare for a successful future. We concluded the episode with Geoff's insights on how accounting firms can position themselves for growth and potential mergers and acquisitions by adopting innovative operating models.   Contact Details LinkedIn- Geoff Bruskin (https://www.linkedin.com/in/geoff-bruskin-14184865/) LINKSShow Notes Be a Guest About IC-DISC Alliance About White Tiger Connections GUEST Geoff BruskinAbout Geoff TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hi, my name is David Spray and welcome to another episode of the IC Disc Show. My guest today is Geoff Ruskin, the founder of White Tiger Connections, and he has a really interesting business in that he's hyper-focused on serving mid-market CPA firms in three ways recruiting, mergers and acquisitions work and other consulting. This was a broad ranging conversation and he had some interesting client stories of success and other outcomes with a variety of different CPA firms. So if you manage a CPA firm or own a CPA firm, this is a really interesting interview and there's a lot to take away from it. And even if you don't. If you use the services of a CPA firm, there's probably some interesting things to keep in mind from the customer side, so I hope you enjoy this episode as much as I did. Hi, Geoff, welcome to the podcast. Geoff: Thanks, David, glad to be here with you. Dave: Yeah, it's my pleasure. So where are you calling into from today? Geoff: I am in Long Island, new York, right in the heart of Nassau County, east of Brooklyn, in a little town called Massapequa. Dave: Okay, I've actually been to Long Island visiting some potential clients at the, I think, the far near the Eastern tip. Geoff: Yeah, the island's a great place. It's got something for everybody. The traffic is terrible, as it is around any major Metro. It used to be that if you were reverse commuting into the city from the Island it was fine, but now everywhere is congested. But I take that as a good sign. People like living here. Dave: Yeah, I would agree. Now, are you a native of Long Island? Geoff: From Connecticut originally and found my way to Long Island when my wife and two kids and I were looking for a place to call home. Dave: Oh, that's awesome. So tell me about your company. I see you're involved in several things, but let's talk about White Tiger. So where did the name come from? What do you? Geoff: guys do. How did it get started? Tiger style martial arts. It saved my life on more than one occasion. That's a story for another day. But as a way of showing respect to everything I had learned in the martial arts, which is not only things which are self-defense oriented, but definitely things that one can use in the boardroom as well, decided to name the company after the tiger style. And so what we do? So we are, as of today, january 16, 2024, we're about a four and a half year old company, founded in August of 2019, right before COVID started, and we do pretty much everything for public accounting firms except for public accounting. Okay, accounting Found our way into this space from the recruiting ecosystem. So my background is I did executive recruiting for venture and private equity-backed tech companies when I started my career and started my firm, as I said, four and a half years ago, and we started off as just a recruiting firm doing mostly middle market recruiting David for financial services and tech companies. And very shortly after founding, I was blessed to be introduced to Emeritus PWC guy who, in his retirement, was doing strategy work for $100 million public accounting firms. So companies like Marks Paneth, which was recently acquired by CBiz, friedman, which was recently acquired by Markham Anshin Block and Anshin PKF O'Connor Davies. These were really prestigious nine-figure public accounting firms in the New York metro area and he did two things for these clients. He did executive recruitment for them and he also did mergers and acquisitions for them. And so I came in with him to help him with his partner level recruiting projects for those large accounting firms and I got to ride shotgun to him on some very cool M&A projects learn how to do diligence, learn how to do integration, learn what not to do, and there are plenty of things that we should all avoid in an M&A capacity. And I haven't looked back. So that mentor of mine he retired to Israel. He's safe and sound in Tel Aviv today, and my business partner and I she's in Georgia, I'm here in New York we decided we wanted to be subject matter experts in accounting and we haven't looked back so just a few short years ago. But we've built a pretty formidable practice doing recruiting and M&A and consulting for accounting firms in the last three years. Dave: Okay, well, thank you. That's a great, a great overview and I love the niche focus right. So many you know search firms. You ask them, you know what specialization they have, and they're like oh no, we do everything. Any industry, secretaries to CEO of a fortune 10 company, we just do it all. Just call us with anything, which means you call them with nothing. Geoff: I like the niche it's. You know I can appreciate the diversity because you want to. You know, I guess for me personally, I never want to get bored. I always want to stay stimulated and having fun. But all people are different. So I might talk to 10 or 15 accounting firm owners a day, which we usually do, and every single one of those conversations is vastly different. So I have a lot of fun with it. Dave: That's awesome. So myself and my listeners love case studies. So can we go through two or three examples? And I understand if you'll need to keep the names anonymous, but let's through these case studies, let's give examples of the type of projects you all are really well positioned to take on. Sure. Geoff: So I'll start with a recruiting project and then I'll go to two M&A projects and then we'll talk, maybe just briefly, about consulting at the end. So there's a lot of talk about the talent crisis in accounting today. That's a really big thing. One of the mechanisms that I've seen a lot of success in is hiring remote employees. It doesn't mean that in-office staff is a thing of the past, but I think that business owners, accountants in particular, because there are simply not enough accountants in the sector. I've read statistics like 80% of CPAs are retiring by 2031. I don't know if I believe that. I think that's maybe a little far-fetched, but needless to say, there are not enough young people to do the mid-level work and there are not enough college people to do the low-level work and there are not enough hungry and competent middle-aged people to do the higher work. So we have to be creative. So a lot of my clients will say, well, it sounds great, but it can't be done. And I have one client which is an example of the opposite. They're about a 50 person firm based in a major metro area. They exclusively do tax work for ultra high net worth individuals. So personal tax, no entity tax on families that have more than nine figures in wealth. They are a 100% remote company. Dave: And I love the niche. I love the niche focus. Geoff: Totally niche focused, yeah, which I think you know is great, and I don't think it's required that accounting firms be totally niche, but it certainly helps, right, and you know that's another topic. But but so we, you know we were engaged by them to find them a strong manager, senior manager who had experience working with clients at that level in a tax capacity and had the cultural gravitas that they could be a self-starter, which is necessary in a remote environment. You can't have somebody who is not motivated, not self-motivated. So, and it took us about 90 days and we found a phenomenal person on the opposite coast who, seven months later, is still very happy, and I know that they're happy and the client is happy because they engaged us for a second project a couple of weeks ago. Dave: That's awesome. Geoff: So, so that's great so. Dave: I'm just curious about that project. Sure, so, being on opposite coasts, does the person ever meet in person with the team, or is it always been remote? Did they come to New York to interview or to the East Coast to interview? Geoff: So I think that I think they do a once annual offsite, but there was no in-person interviewing at all. I have to say I think their interviewing process is something that other firms should follow. It was so crisp and neat. They had people subordinates of this person, contemporaries of this person and seniors of this person, as well as HR interviewing them in 20 to 25 minute blocks and 60 to 90 minute meetings and it was just so crisp and it left the candidate feeling really taken care of and, like this firm, had their act together and a lot of candidates are repelled from accounting firms because it can feel very chaotic process, which I understand. You're managing internal stakeholders, your own concerns, but this firm just did a phenomenal job. Dave: That is awesome. Offline, I may want to get an introduction from you to this firm, because many of our clients would fall into that category for this, and I'm not really aware of another firm that has that, that has that focus, so so that's really. That's really interesting because it's. I heard somebody to say that Zoom is not a communications platform. It's a transportation alternative platform the way to travel anywhere in the world from without leaving your desk. Geoff: And you know, within a few years. And this we're not talking about technology, but you know, beam me up, scotty the. You know the Star Trek program, you know it's. You know it's a slow walk to our craziest imagination. So you know, I have conversations regularly with guys and gals who are in their seventies and talk about how their father or mother retired from the business, when usually it's father, you know, in the 19,. You know, whatever the invention of the calculator, even you know computer, but the calculator, so you know it's. We're going through leaps and bounds of change. I think the change is happening faster than it's ever happened. And you know, innovator or perish is the truth. Dave: Sure, I remember when I started Arthur Anderson in Houston in 1987, that there were partners there who remembered when it was mandatory to wear a hat to work, Like when you think about movies from like the thirties, forties, 50s men, that was just part of their attire. Right, it's part of the suit, and if they're in a tuxedo then they had, you know, a more formal hat. But like, have you ever seen the show? Leave it to Beaver. The father would come home. he would, you know, always take the hat off and hang it up, so it's interesting just to see you know the changes and so, yeah, so that is interesting, okay, so that's on the recruiting front. Let's talk about. Let's talk about some of the M&A stuff. M&a always sounds sexier than recruiting, so it does and it's David it's. Geoff: It sounds sexier. It seldom is so I. So first I'll share with you kind of a war story and then I'll share with you one which is probably about as sexy as it sounds. So one of the major things that my firm does now is there's a lot of non-accounting buyers of accounting firms. Yeah, I've heard that. So we certainly. So. I guess there's kind of four classifications for buyers. One would be the small accounting firm buying an even smaller accounting firm. One would be the regional or national accounting firm buying a smaller accounting firm. Then you have the financial services firm buying an accounting firm, which has really emerged onto the scene in a very big way in the last 12 months, and I think we're going to continue to see velocity there, and it's a topic that I'm fascinated with and would love to talk more about it. And then the fourth is more of the private equity buyer, and a lot of firms are too small to really, or, too, you have to either be a certain level of size and a certain level of niche to draw interest from the private equity buyer Typical. Dave: Let me just interrupt. What's a typical size or metric in either partner count or revenue size to have interest from a PE buyer? Geoff: It's much more driven by EBITDA and gross revenue secondarily than it is partner account or staff operating model of the firm. I mean a lot of people will say 3 million in EBITDA is the number. I think it's a little less than that. The reason why that number is considered market standard is because below that number in free cash flow, the burden of replacing the C-level people who may or may not be retiring, as well as other critical people in the organization, engaging consultants and vendors to backfill it makes the unpredictability of what you're buying too risk-heavy if you don't have enough freestanding cash to justify whatever changes could be necessary. If things go belly up for the buyer and then gross top line and this is more of an objective comment we like to see firms that are kind of a healthy class of firms or doing north of 40% EBITDA. 30 to 40 is considered moderate, acceptable to a lot of buyers for sure. And then you know less than 30% EBITDA and you know it's considered that you have room for improvement Doesn't mean nobody will buy your practice. A lot of people buy houses that need some work. It just you know kind of at the objective level how the market is looked at. Financial services are very interested in as you can Clients probably. Well, very interested in the clients tax-driven firms, I was going to say because the clients exactly to your point. There's a significant cross and upselling opportunity for them. It's not that they're opposed always to accounting work, cfo work, bookkeeping, entity work, but in financial services firms can sell employee benefit plans, they can sell all kinds of vehicles that are beneficial to an entity and if you have CFO level relationship, great. But the main vehicle for driving revenue to most financial services firms, at least that I've worked with successfully, is their asset management capability. And one of the reasons it's sexy not only for the buyer but for the seller as well to consider if you have a tax driven practice, to consider selling to a financial services firm, is because we're in the largest wealth transfer in history, as all of the baby boomers in all categories are preparing to exit trillions of dollars to their dependent, excuse me, to their heirs. The four or fifth generation family office client that you're working with may not have a successor and if your clients are planning a liquidity event, you, as the person with all of that relationship equity, mr Accountant has the opportunity to participate in some of your clients' liquid assets being managed by your financial advisory buyer and there's some nuances legally to how you can collect on that, but they are surmountable nuances. So there's a lot of synergy, especially if you have clients who are impending an exit or are on the higher net worth side for partnering with a financial advisory firm in an M&A capacity. And that is actually the first scenario I want to talk about, david. So I have a financial advisory client in the Northeast Like traditional financial advisory, AUM driven, comprehensive wealth management. Exactly, they're a four partnerpartner consortium inside of a four-advisor RIA. Okay and phenomenal culture, really nice guys. And they had tapped a young guy who was working on a trading desk for them to go and get his CPA license. So this young guy, at the age of 29, is a CPA. He's built organically a $100,000, $150,000 book of tax business, both individuals and entities nothing crazy. Very smart, very motivated. And they were looking for a practice for him to acquire so that with them, participate in the acquisition, help him fund it and obviously the channel opportunity on both sides. So we found I found a firm, my firm found a firm with a little less than a million in revenue. It was, it's in a very affluent town in the Northeast and perfect synergy. Owners. Retiring made a lot of sense. Younger partner was at this firm as well. Retiring made a lot of sense. Younger partner was at this firm as well and you know the younger partner was not going to be the successor to the older guy was more of a back office person than a radio worker, if you will, very competent, but back office and it was perfect. And six to eight months later, just a few of the hiccups that occurred, the young guy when we once we started conversations and it got real to him that in his mid-30s he would be going through a transfer of some kind, he left the accounting firm and took the largest client with him and did that because he actually went in-house. He joined them and it's a name that everybody listening to this podcast will know, and I will, of course, and it's a name that everybody listening to this podcast will know and I will, of course, not breach confidentiality and share it. But you know, mega client, you know, perhaps a good career move for him, perhaps not. The younger guy Totally convoluted the situation and it just made a lot of other hairy bats come out of the bag. But as of last Friday, that deal finally closed half the size of what we thought it was going to be. And you know, I guess, bragging about myself for a minute, one of the things that I do that's a little different than other brokers in the market, david is I am a neutral referee to these transactions. Brokers will either just represent the buyer or the seller. My firm represents both parties. We take half of our fee from both parties. Interesting, and we do that because we in accounting and accounting, m&a specifically unlike, say, real estate or manufacturing, where you have very hard asset driven purchases what someone is buying in accounting is an intangible asset. They're buying a book of relationships, perception of. There's nothing tying the client to your firm except for goodwill. Because of that, in traditional transactions the seller is expected in the open market to bear the majority of the burden on M&A. Dave: Yeah, it's usually done on more like an earn out type basis and tied to collection. Geoff: So, with that in mind, it's really important that you know, in my opinion, if I was selling a firm, I would want an advisor, a broker, whatever you want to call it who whose success was tied to my success. So not only do we take half of our fee from each party, david we take, we take our fee pro rata as the seller is being exited. So unless the seller receives their maximum earn out, we don't get our payment. Dave: I see Interesting, so it also motivates you to hang around after the transaction closes. Geoff: Yes, sir, we are, and there's no consulting fee associated with that. That's part of you know. We really look at ourselves as advisors and we try to put ourselves in the shoes of you accountants, who you know. Everybody wants a slice of the pie, right? You guys get hit up by bankers, by lawyers, by financial advisors, by consultants, because you've got great relationships with your clients. So I guess it's our way of saying you know, we don't want to treat you like everybody else does. We want to be, you know, very motivated by your success rather than you know just what you can give to us. Dave: That makes sense. Wow, I've got so many follow-up questions, so one was I was curious about. You know, when I came into the profession the normal rule of thumb was when it came to profits they called it the one-third, one-third, one-third model that you've probably heard of, where a third of the revenue goes to pay the staff to have the work done, a third goes to pay overhead and a third goes to profit. And my friends that I have in public accounting, my sense is that for a lot of firms that's drifted down from a 33% EBITDA to more like 25%. And then the other thing was it was a third, a third, a third, and then an average firm was worth one times revenues or three times EBITDA. I mean, it was just nice, easy rule of thumb. So you've answered my first question that apparently some of the folks I know that are partners in CPA firms maybe they're not in the top quintile in performance by their peer group, if you know of firms that are approaching 40% EBITDA margins. So that's the first thing. And then the second is what are the multiples then? Typically, what are the ranges, either on an EBITDA or gross revenue? Geoff: So I'm going to try to answer the question in a gigantic circle that adds the most value to your network Perfect, perfect. Dave: I like it when guests take my clumsy question and go ahead and answer the question I meant to ask. Not at all. No, it's all right, so go ahead. Geoff: Thank you. So the first thing is, if you are planning to sell your firm in the next decade and a lot of people won't like what I'm about to say, but it is the truth the very first thing that you should do right now, today, is you should start thinking about making your firm as remote as possible. Now, what do I mean by that? I don't mean you have to take all your in-office employees and let them work remotely. What I really mean is about your client's behavior. If you have clients who are coming in to meet with you at your office, if you have clients that are physically dropping off paperwork unless they are clients that are very niche and very high value to your firm, which is a strong exception to the rule which I am sharing you really should be working towards training your clients into the behavior where they are remote, where they do not need to see you. If they're older and they don't like the computer and they want to mail you all their documents, that's better than them coming into the office to drop it off. Best of all is if they're using a portal. A Zoom meeting, as David and I were saying at the beginning of this call, can go a long way, especially if you're working with an $800 1040, right, if you've got a $10,000 1040, or if you've got something, you've got a lot of K-1s, or you have complex audit work or you have serious CFO work that you do for clients. There's exceptions to this rule, but understand that buyers, if they are not in your backyard, are very seldom going to be interested in purchasing a firm which, from a client perspective, involves a lot of physical collateral. So if you're looking at a sale in the future, the biggest thing that you can do to help yourself down the road is starting to train your clients on remote behavior. The more remote client behavior you have, the more salient your firm is, even if you have a 25 or a 20 or a 15% EBITDA. Dave: So that's the first thing. I like it, and it makes so much sense I can understand it. Yeah, so it makes all the sense in the world, okay. So you're saying, even if you sacrificed EBITDA to get to that point. In the long run, it'll still be more valuable. A 15% EBITDA, totally remote firm is likely more valuable than a 25% EBITDA all in person. The employees have to come in the office, the clients have to come into the office. Is that what I'm hearing you say? Geoff: More valuable? Yes, but probably not for the reason you think. The firm that's 25% in EBITDA and 100% in office and its culture is probably going to be valued at zero. It's probably not going to be saleable. You know, unless you're talking about you know, if your firm is $6 million, a million, five of that is EBITDA and it's split between two partners who are taking home $750,000 a year including ad backs and the rest of the staff and the real estate and the technology makes up the four and a half million in spend. I could sell that firm. But if you're saying a $25 million firm is one guy who's running a million dollar book of business and he's taken home 250 a year including everything and his practices. You know, you know he's kind of a slave to his practice. Dave: Yeah, that's not worth anything. Geoff: I can't. I'm going to have a really hard time selling that to anybody. Now, that guy that I just mentioned, that guy that I just mentioned his dream is usually to have me hire someone who wants to sit in his chair. But understand this Number one there are very few talented, young, hungry people in accounting period, let alone somebody who has that profile and wants to inherit your mess. Very politely, I say that honestly, so you know these are things that we can talk about, you know, but I'll always be honest. I never want to hurt anybody's feelings, but I don't want to waste your time either. Dave: Yeah, that's, yeah, that makes a lot of sense. So about the only way that practice is really sellable is if he happens to know a guy in town who has a similar type practice that's maybe a little bigger, that you know, that happens to be, like down the street, similar enough clientele and they basically will take the practice off his hands, you know, make him a partner for a couple years in their firm, as he kind of does his phase out. Short of that there's not even really an exit, is there? Geoff: It's possible. It is possible, but I would say less than a 10% chance and that deal is mostly going to happen. I would say 99% of the 10% of the time that deal happens, david, it happens because the buyer and the seller have a relationship. They're golf buddies, they're cigar buddies, they're drink buddies, their wives are friends the wife being a friend is probably the most powerful, because the deal from the buy side doesn't make sense. If I have a, say, $3 million firm with similar clients but I have enough emotional capacity that I can absorb another million dollars in business, if I'm talking to me right, I'm not going to advise that person to take the practice which is a million dollars of chaos. I'm going to advise that person to let me start helping them develop a remote line of their business and to take something which is going to be massively streamlined. Now let's talk for just a minute about overseas. Everybody is terrified of the overseas conversation when it comes to delivery, especially if you're in a tax business because you have to inform clients that someone out of country will be working on your return. There's a tremendous amount of fear about it. David, in my experience, clients who make the transition lose less than 10% of their clients and the 10% or less of their clients that they use, that they lose are clients who are the 80% of their headache anyway. Now there's a major exception to this rule in my professional opinion, which is you do not outsource work which is complex or high value. If it's over a $1,000, 1040, you don't outsource it. If it's something that's more complex accounting work than simple bookkeeping, you don't outsource it. But if it's high volume, low value work, your valuable domestic people in this talent shortage market should not be working on high volume compliance work in any way, shape or form. Those people should be retrained to be doing management of firms in, let's say, india, for example, to review the work that they do before it goes out the door. It can be done in environments that are equally secure as to here. That's objectively true. I know it scares everybody, but it's true. And the other thing is that it equips a firm to be looking at growth rather than just managing all of the chaos that's happening around them. So a major piece of what I just say, for example, would advise that $3 million firm to do instead of buying the $1 million firm, is if you start to rethink the way that your operating model is conducted, your M&A prospects become much more dynamic. You have more internal capacity. You have the ability to acquire firms that are 100% remote. Today already I can't tell you how many $500,000, a million dollar fully remote firms are on the market in specific niches. And these aren't all people who are retiring. These are some people who don't want to do admin work, hiring and firing. They just want to sell business and serve clients all day. So they're looking to join up with another firm. And then the other thing is if that 3 million firm takes my advice, then he can actually acquire the million dollar book of business where everything's chaotic but it's still essential. Then a part of that acquisition is going to be well, mr $1 million firm, you have to now start training your clients into this behavior anyway, because nobody who I can get my hands on is going to have continuity in the in-person model for their low value clients. It just doesn't make sense. You're actually disrespecting yourself by doing it. You could talk all day about wanting to have a fantastic culture and provide a really warm and fuzzy feeling for your clients, but if you look at your balance sheet excuse me and your P&L, and you see you've got EBITDA. That is not where you want it to be. You shouldn't be sacrificing your well-being for culture, right? Dave: There's a balancing act here and I think we need to be realists about it that is so interesting how well you understand the situation going on in these firms, even though you yourself are not a CPA and, I'm guessing, never spent a day working in a CPA firm. Geoff: I couldn't do it. I couldn't do my simple 1040 to save my life, David. Dave: Understood, understood. So, man, we have really covered a lot. You'd mentioned the final piece, the consulting piece, that you may have an example of that, sure. Geoff: So let's see, I'll tell you. This is a great example. I'll tell you about someone who decided not to work with me recently, saltingside. So this is a lovely woman in a rural part of the country. She runs about a $500,000 firm about a $500,000 firm. And, by the way, my clients predominantly range in size between as low as 100,000 in gross revenue, david, and up to about 10 to 15 million. I have relationships with firms larger than that certainly many of them, but because it's so hard to have advisory level influence at those larger firms, they just see me as totally transactional, which right, making money, but it's not what gets me out of bed every day. So I like the smaller firms because we can have more impact there. Dave: Yeah, I understand. Geoff: So this woman runs a half a million dollar firm and she's in a tremendous amount of debt and the reason that she's in so much debt is because she can't find talent. That she's in so much debt is because she can't find talent. She doesn't like the outsourcing model and the talent that she has found, david has been people who you know. She'll hire them, she'll train them. Maybe they have some experience, maybe they don't, but then she ends up spending more time redoing their work than if she had just done the work herself to begin with. And this cyclical thing which is happening, where she places trust and hope in people and then gets burned, has manifested in her financial situation and she's got a load of debt. It's not insurmountable debt, but if I was to help her, it would take some significant movements on her part. Now her client roster is perfect for implementing this overseas model that we've talked about. She has about a quarter of her practice is high value and three quarters of her practice is really volume. If we look at this with just business lenses on for a second doesn't mean she can't provide the clients with an excellent experience. And Christmas cards, have a holiday party, you know. A summer bash, you know, be in the community with them. But when it comes to the workflow of, you know, 30 to 50 meetings a week this woman is doing in office during tax season, she can't get any of her work done because her clients are explaining the documents that they bring into her that she could be done with in 20 minutes. So what I said to her is what I will do in a consulting capacity is we're going to get into your firm and we're going to dissect everything. How is everything happening now? Where do we want to be from a financial aspect, and how can we get there without alienating the culture of your company? Because, you know, especially in rural geographies, you guys, you actually care about people, which is a lost art in this world. I don't want to. You know, I'm not trying to be soulless about this. I want to respect you and enable you to treat your clients well without it being at your expense. That's the goal here. And at the end of the day, she took the weekend. She spoke to her husband. She said this is a little bit too dramatic for me. I'm, admittedly, a little bit too afraid to do this. I appreciate your candor, but I'm going to have to figure out another way, and I said you know that's fine and I wish you all the best. I'm so glad, david, that we got to that outcome quickly, because where a lot of people would have taken her money or would have led her down a rosy road, I was very honest with her and I think I was understanding as well, but this woman needs someone to be truthful with her. She doesn't need more people to smoke and it is sad. Dave: I mean, it's a really sad story, because if her clients understood how hard she worked and she not only is not making money, she works hard and she's going backwards financially they would like offer to rally around her Right Fees, right, they would, right, they would. So that's the really, and she's stuck. There's really no hope to get out. She's going to probably just work until she has a health issue and that's yeah. That's a sad story. Geoff: And here's and here, you know, let's look at it from the and this is the last thing I'll say here If we look at it from the client's perspective for just a second, you know all of us. I talked to so many accountants who don't like the overseas model, even for their high volume work, and I know I'm talking a lot about volume. It's a very different conversation on the niche side that maybe we'll talk about another day. But just to conclude, the irony is that there are very few firms, when this woman does eventually stop working hopefully by her choice and not because she got sick who will take and now manage these clients at anywhere near I mean even double the fee that this woman is charging. The regional firms are like four or five times this woman's rate is their minimum. Yeah, maybe three times, if you know you'd be told, but you know three times is a minimum. So the irony is this woman's doing right by people there's, but there's nobody else locally who can perform in the same way she can. There's. She has, like one competitor within like a 50 mile, one other accounting firm within a 50 mile radius of where she is. Wow, it's a lot of people, you know, I mean it, where she is? Wow, it's a lot of people, you know, I mean, it's not like a Metro, but it's a lot of people need accounting. So who are all these people going to be serviced by? At the end of the day, h and R block tax, or, you know, it might not be what they were all using. We're all using either AI or overseas workers to have it done anyway and if this woman was doing the right thing, david, where you know, in my opinion, where she was she could provide them essentially with the same service she's providing them now, rather than having them talk to someone over there. They're talking to her, they're interfacing with her, they're interfacing with her managed operation, but she's using this resource, and I lied. I will say one more thing. I am a red-blooded American, I believe in this country. I have very dear people in my life who fought for this country. I am not a veteran. I wish I actually would have rather gone into the military than do college. If I could do it again, I would do it. That way, I would have learned more about the world, which would have benefited me in my 20s. Dave: Sure. Geoff: But I believe that what made this country great in the 50s and 60s and 70s in the wake of World War II was the American spirit and this desire for the layman to move from the lower class into the middle class. It's what gave us all of our gusto as the economy became the strongest in the world. Now, you know, we have a very different environment, but that human spirit is not lost. India is now the fastest growing economy in the world and by no means am I saying I don't want, you know, the United States to remain the main player. I do, I'm, you know, number one USA. But we have to be realists and there's not talent, we have no talent here. So we, you know, anyway, that's my opinion on the topic. Dave: No, that is really good. I cannot believe how the time has flown by. I have just two rapid questions, so give me the the characteristics of a perfect client for you. And I'm going to kind of force you to like really narrow, like you can only pick one. And the reason this matters is because a week from now, when I forget a lot of the details of our conversation, give me the one thing to remember the pain point, because we have hundreds of clients and they all have a CPA firm that we work with. So I know hundreds of CPA firms and most, most of them are in that you know five to $25 million size, so kind of in your sweet spot. So paint a picture for the person who you can best help and would most like to help. Geoff: So I have a prospect. Who's my probably my favorite prospect. He does about 6 million in revenue. He wants to get to 30 million. He's 45 years old. He wants to sell at 60. So the next 10 years his growth plan is 6 million to 30 million. And then he's going to ride the bus for five years. He wants to become an absentee owner, david. He wants to sit on a beach and run the firm from his cell phone and maybe a laptop for an hour or two a day and drink his margaritas and hang out with his family. And his practice is. He has a couple of key niches and he also does some volume work. So him and I are working together in a consulting capacity. We will be in short order. We have a great rapport and, in addition to the consulting work, I'm going to be doing transactional work for him. So hiring people fully remote, domestically, to help with some of these niche areas of growth, who will start off often as managers and ultimately become partners overseeing departments. And we validate that by hiring people, like I talked about with the first example, who have very strong character and are very self-motivated, with a niche pedigree from a larger firm where they weren't treated well, there are people who exist there. You know they're in the single digit percentile, but that's what we specialize in recruiting, finding those people. We'll be doing a strategic M&A for him. We'll be implementing overseas resourcing for him. So that's a client where I get to throw everything that I offer and the kitchen sink at him and it adds value. And the biggest piece of it is that he has one partner who's more of a service partner, less of a strategist and senior partner strategist and senior partner, even though they're 50-50 partners in the firm. He's really you know to hear him talk about it and I believe him, based on our relationship, he's really the driver of the firm and its growth. The biggest thing of all in that situation is our relationship. We have mutual trust for each other because in a retainer capacity, I'm not going to be taking a lot of money from him. You know, my success is his success and that's on recruiting, that's on M&A, that's on growth, top line and bottom line. And then you know I'm incentivized, of course, because 10 years from now, or 10 to 50, I'm going to sell his firm, right, right, I'm going to make millions of dollars selling this firm that I've helped him to grow. Dave: So I love it. I've helped him to grow, so I love it. He sounds like a great client. So, if I could distill what I think the elements are, it's a person, an ambitious person in the middle part of their career who wants to grow both personally and economically and wants you as their key partner over the next 15 years to accomplish that. Geoff: One of them. I mean I'm you know I'm not Jesus Christ David, but I appreciate the you know to be trusted enough to be listened to as one of the people who they take seriously. That's correct, yeah that is awesome. Dave: Well, as we wrap up, Geoff, is there anything that I didn't ask you that you wish I had? Geoff: No, this has really been a pleasure, you know, getting to talk about myself for a minute, so thank you for the opportunity. Dave: My pleasure. If people want to learn more, where should they go? Where are you going to send them to LinkedIn your website. Geoff: Both is fine, so website is whitetigerconnections.com. Geoff Bruskin, or you can find us at White Tiger Connections on LinkedIn too. Dave: Perfect. Well, Geoff this has really been fun. I really am excited about the stuff you're doing, and I think there are some synergies between our practices that I want to continue to explore in the future. So thanks for taking time, and I hope you have a great day. Geoff: Thank, you, you too, and to your listeners, bye-bye.

The IC-DISC Show
Ep057: Outsourced Accounting Insights with Deanna Walker

The IC-DISC Show

Play Episode Listen Later Aug 16, 2024 39:42


In today's episode of the IC-DISC show, we welcome Deanna Walker, CEO of Venturity Financial Partners, to discuss the world of outsourced accounting. Deanna reflects on transitioning from banking to leading an accounting firm committed to transparency and team-based client service. We explore Venturity's unique approach to addressing private businesses' administrative and strategic needs. From supporting founder-led ventures to navigating COVID disruptions, Deanna shares insights into competently enhancing clients' capabilities. Our conversation considers the evolving role of CPA firms and the benefits of mentorship in this field. This episode offers not just information but valuable perspectives on outsourcing in today's accounting landscape, enlightening you on the potential strategies and solutions available.     SHOW HIGHLIGHTS I discussed outsourced accounting services with Deanna Walker, CEO of Venturity Financial Partners, exploring their commitment to open book management and "The Great Game of Business" principles. Deanna shared her journey from a decade-long banking career to leading Venturity, highlighting her experiences in business development and the firm's team-based approach. We examined a case study involving a multi-entity dental service organization where Venturity's offshore team significantly improved financial reporting and reduced errors. The conversation included how Venturity supports founder-led companies by maintaining institutional knowledge while enhancing accounting capabilities amid a nationwide shortage of qualified accountants. We delved into the importance of quality work, proactive collaboration, and consistent communication with clients in financial services, emphasizing a team-based approach to outsourcing. Deanna discussed the evolving role of CPA firms in the outsourcing space and the impact of regulations like Sarbanes-Oxley on their services. We explored Venturity's advisory practice, which includes a team of CFOs and COOs providing operational expertise and strategic planning support to clients. Deanna highlighted the significance of mentorship, particularly for women in accounting, and the positive impact of open book management on team engagement and service quality. We addressed the challenges Venturity faced during the COVID-19 pandemic, including capacity issues and the necessity of prioritizing client relationships based on mutual value. The episode concluded with a lighthearted debate on the merits of Texas barbecue versus Tex-Mex cuisine, revealing a shared passion for Tex-Mex.   Contact Details LinkedIn- Deanna C Walker (https://www.linkedin.com/in/deannacwalker/) LINKSShow Notes Be a Guest About IC-DISC Alliance About Venturity Financial Partners GUEST Deanna WalkerAbout Deanna TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hello, this is David Sprey and welcome to another episode of the IC Disc Show. My guest today Deanna Walker, the CEO of Venturity Financial Partners in. Deanna: Dallas. Dave: And Venturity is a outsourced accounting consulting firm and they've also grown into outsourced CFO, coo type work. We had a really great conversation talking about a variety of different things. One of the most interesting is they're committed to open book management and following the framework from the book the Great Game of Business framework from the book the Great Game of Business, and over time they've even gotten to where they are consulting with their clients on implementing open book management and all the benefits to it. So we went into some details there and I asked my standard questions, of course, about what they wish they had known when they were 25. And so it was a really great interview. Deanna has a really great story and we also got into a little bit of UT and A&M rivalry. So it was a fun conversation. I hope you enjoy it. Good morning, deanna. How are you today? Deanna: I'm great, David. How are you? Dave: I am doing great. I have my Yeti Whataburger cup and you'll see it as we talk. Deanna: There we go, let me some Whataburger. Dave: I know. So where are you located today? Deanna: I'm actually in Dallas, Texas. Dave: Okay, great, and I am in Houston, where I typically am. Hey, before we get started, I want to just address something that may cause this to be a very short podcast, so I noticed that you appear to be a proud graduate of Texas A&M University. Is that true? Deanna: Very true Well. Dave: I am a proud graduate of another large Texas State University in Austin. So I just thought, if this is going to be a problem. We should probably, you know get it out of the way right away. Deanna: I don't think it'll be a problem. I've already addressed this similar issue about 30 years ago. My husband went to the University of Texas, so we are divided. And I've got one graduate of there already and is soon to be graduate in May, and I can also probably say I am one of very few individuals, if not the only one, that has graduated with a degree from A&M that has a license plate currently that says hook'em. Dave: Yeah, you better not let too many Aggies hear about that, they may disown you. Deanna: Yeah, no. Well, we also have a text exchange that's called UT3 and a wannabe. So I would say I'm old Southwest Conference because I've got ties to SMU and Arkansas. So that may date me a little bit, but that's how far back I go with our Texas football. Dave: That's. That is awesome. So are you a native Texan then? Deanna: I am Born and raised in San Antonio, okay. Dave: Yeah, I grew up just east of San Antonio, so I know that part of the state. Well, let's get started. Tell me about Venturity Financial Partners. What the heck do you all do? Deanna: Well, we help business owners, CEOs, management teams solve problems that relate to their accounting back office, including the office of the C-suite. The CFO and the COO relate an alternative to becoming an in-house accounting and finance group. Dave: Okay, and where you see that you've been the CEO for a little, while not a long time. What's the background? How did you end up there? Did you start your career there? What's the story? Deanna: Yeah, no good question. I had about a 10-year banking career. So, coming out of A&M, moved to Dallas and worked in the investment banking field and corporate lending, acquisition financing field for about 10 years or so. Took a little bit of a break when my kids were younger and then got introduced to Chris McKee, the founder of Venturity, in 2001. I really fell in love with the business model and the opportunity to, like I said, help business owners, ceo-led teams, really focus on their back office accounting and bring expertise to the table, and so mainly grew up on the side of the business. That was, the business development side of the house. So most recently, before taking over CEO, I was the CRO. Dave: Oh okay, Chief revenue officer. Deanna: Yes. Dave: Okay, so who? What are the characteristics of the companies that you're kind of best suited to to serve then? Deanna: Yeah, Privately held companies really ranging in size from 10 to 500 million in revenue. Companies, like I said, people don't come to us generally because everything is working great in their finance and accounting department. They usually come because they're frustrated, can't get the right teams in place, not comfortable with their information, and so we can bring a lot of that expertise and partner with them. Dave: Okay, and what is that? And how does that look like? Is it, like you know, consulting engagements? Do they just completely like outsource their back office to you? Is it a mix? Deanna: It's a mix, it's a little bit of both At our core on the accounting outsourcing side. It's, like I said, an alternative to having an in-house team. It's a team-based approach and then we can augment that solution with special project resources, either on the accounting side and then, most recently in the last three and a half years, we added a COO advisory team that can really round out that finance function. And whether it's for an ongoing type of service there or popping in for a project either way. Dave: Okay, got it. Okay, I think I'm with you so far. Well, I love stories and I think our audience does too. Do you have some like client, like success stories that you can tell us about? And I realize you may have to have them anonymous, but I think that helps people understand, understand better with stories and examples. Do you have some stories? Deanna: I do. You know, I guess before I would launch into that I would say is just to add on a little bit to the concept of people don't come to us because their accounting is going well. You know, we're system agnostic, which I also think is a benefit. We work with a variety of industries and so just a lot of times people will come because they're very frustrated in terms of being able to attract and retain top talent where there's been a transition in their business and they're looking to augment and get information. So one that comes to mind in particular it's a family-run business, a wholesale distribution company, and they knew they wanted to sell second generation, but they really knew they wanted to sell. The CEO was not a family member. There was a family member that was still involved in the company and so they brought us on to help get their accounting ready for sale. I'm sure processes really make sure that they are adherence with GAP and so we worked with them probably for I don't know about a year and a half or so working through all of that, getting good cadence, with their month in close and their financial reporting really all in preparation to be put up for sale. Excuse me, they went through a successful transition. This one happened to be purchased by a private equity group, but we really help companies get ready for sale in all areas, but this one was private equity back and I think the interesting thing to note there is that this company has become now the platform for additional add-on acquisitions. So what we've also been able to do is augment to help the due diligence with this group in bringing the special project resources to bear, as well as CFO consulting and advisory. You know when it's needed. Dave: Okay, no, that's, that's great, did? I'm a big fan of John Wierlow's podcast. You know John. He wrote the book Built to Sell and he has a great podcast where he interviews every week an entrepreneur who had a successful exit and they kind of debrief on everything. Do you think that deal would have been much more difficult, if not impossible, to get done if they had not engaged you for the prior year and a half? Do you think it would have just been a non-starter for the private equity firm without that, or do you think it would have just been a lower price? Deanna: That's it lower price. There's a lot of capital out there that people have been to deploy, so I don't know that. I would say I think the accounting, when it's really bad, it may delay. I don't think it keeps the deal from getting done. But I think what we have seen and what our investment bankers and private equity folks will tell us, that having good information and your ducks in a row can really be the equivalent of two to three times turn on an EBITDA. So it's definitely an enhancer to valuation. Dave: Okay, give me one second. Hey, my dog is over in the corner. He woke up and decided his bed wasn't quite comfortable. He was just scratching around. Sorry about that, yeah, and that's, and that is what it comes down to, right, and then the due diligence was probably less painful. I'm guessing as well. Deanna: Yeah, it is. You know we have a product called an accounting assessment and it really sits in front of the Q of E reporting that is in either on behalf of the company or the private equity group and really just kind of what I'll call kick the tires on the accounting and it may seem like basic things but it can be very important. Are they really gap compliant? Are they matching revenue and expenses? Do they have an accounts payable process? Is there a revenue recognition need? That's out there for the type of company they are, and are they adhering to the right treatments there? So those are things where we can really go a little bit deeper into the accounting pretty quickly and that really helps with that Q of E and just helps the process move along to identify what might need to be shored up. Dave: Okay and Q of E quality of earnings. Deanna: Quality of earnings yes. Dave: Yes, thank you for clarifying. Yeah, okay. Well, that's a cool one. You have some other client stories. Deanna: Yeah, another one a little bit larger company. So we're, you know, like I said, we can work with companies 10 to 500 million in revenue, and this one was a multi-entity dental service organization and this one in particular had grown through acquisition. The CEO, when they came to us, was pretty frustrated and heavily involved in the accounting. They had a team in place, four or five person team, some offshore, some onshore and it just wasn't getting the information that he needed and instead of using the time when the financials were generated to analyze and look forward, a lot of time was spent checking for errors. This particular company had outside reporting to an investor group as well as to a bank, and so there was just a lot of eyes in different constituencies looking at the information. And there's just a lot of eyes and different constituencies looking at the information and there's just a lot of time checking for mistakes. And so we were able to come in and map out the very seamless transition over a period of a few months. We tapped into our offshore team as well that we've had since 2006. And we were able to transition to the accounting to our team really short processes and procedures move up the month-in-close timeframe so we could get information into the hands of the management team sooner and then hence out to the external reporting constituencies. And now the time is spent really looking at the operations of the business, figuring out what needs to be drilled down on getting information out to those individual locations more analysis and forward looking than looking for errors. Dave: Okay, did they end up just eliminating that internal team then? Deanna: There was a transition. A couple of people on their India side were kept and moved over to. We don't handle the billing, because insurance billing had a different team, but a couple of those folks were moved over to that team and then the others were transitioned out. We don't handle the billing, because insurance billing had a different team, but a couple of those folks were moved over to that team and then the others were transitioned out. We don't always have to be a situation where we transition team members out. A lot of times it's really based on sort of the level of talent and what the opportunity is there. We kind of round out that function if there's resources that need to remain in-house. Dave: Okay, so you had a situation here where, let me just recap because of the bank and the investor group, the accounting team was hyper-focused on not being in the uncomfortable position where the bank or an investor would say, hey, what's this expense? Then they look at it and then they come back and say, oh, that was a mistake, we had miscoded that, and which just crushes the confidence that those investors and users have. So it sounds like they were hyper-focused on preventing that and they probably got to that hyper-focused because they'd been burned, probably in the past. So they got to that position to burn probably in the past. So, yes, so they got to that position and because of that that slowed down the close and it just had them really devoting a lot of time and resources to just that. You know, no, no errors financial. Deanna: Yes, and also getting the senior management team involved and kind of running down those errors, spending way too much time in the higher level I mean, because the trust wasn't there and they were the ones that were putting their faces on the front lines right to the investor group and to the banks, and there was, you know, debt on the books and you know, and so they really wanted to kind of just glitched up sort of the roles and responsibilities and freed up the CEO to really, like I said, focus on more of the analysis once the team was able to start trusting in the numbers again. Dave: Okay, well, that's okay. That's another great story. Do you have a third one? Deanna: Let's see. You know, I think we've had lots of situations where we can come in, so these were involved, sort of taking over everything that. We have lots of situations, though, where we can come in, so these were involved, sort of taking over everything that. We have lots of situations, though, where we can come in. And you know the thing about some, especially the founder led companies they have really great people on their team that have grown up with them over time and they become family members, right, and so it can be difficult or challenging sometimes when you've got a really longstanding, committed team member, but maybe the company has grown to the point where it's maybe outstripped the skill sets of that individual or individuals, and so those team members bring a lot to the table in terms of institutional knowledge, but they may not have what's needed to take the company to the next level from the accounting standpoint, especially if there's complexity in the business. Sure, mentory management, manufacturing processes or, for construction, clients work in process. So we do this quite a bit. Actually, we'll come into scenarios where those types of team members are on the ground and a lot of times the business owner, the management team, really want to keep those folks and elevate them into new roles because of their operational expertise. So we can come in and augment and work with those types of team members so they don't have to be displaced and they can get more on the analytical side of it, or they can be a bridge between operations and accounting and then we can come in and do that blocking and tackling on the accounting and really get the books closed and make sure that we bring that type of product to the table for them, but that those individuals stay in place and are supported by us but also elevated and coached by us if need be too. So I don't have a specific particular client on that one, because that's a lot of what we do for clients. Dave: Yeah, no, that's great A representative example, because that's a lot of what we do for clients. Yeah, no, that's great A representative example. So the CPA firms we work with, you know, so basically all of our clients because we do just one, we do just one part of the tax process that we coordinate with their longtime CPA firms so we have interactions with hundreds of CPA firms each year. Firms so we have interactions with hundreds of CPA firms each year and, of course, a common theme is just the shortage of qualified people, and I'm guessing that's a similar problem in-house as well, not just in public accounting. Is that accurate? Does there seem to be a shortage of talented people? Deanna: Yes, we've had a shortage of accounting folks for quite some time, really even pre-COVID, but it's definitely been exacerbated by COVID and the opportunity for accounting folks to work remotely to service companies all over the country and, in fact, from all over the world. I think we've been doing outsourcing since 2000, and so we were a little bit on the cutting edge of, hey, you can get your accounting done and not be in the office, you know, sitting there. But now it's really opened all of that up, and so it has created some challenges in attracting and retaining folks. So for us we're not immune from that. But we offer our team members the ability to work with a lot of different clients and be promoted from within and a career path and, you know, in training as well, and so they're first and foremost employees of Venturity, which we are a 20% ESOP owned company and we're also open book management. So we invest a lot in our culture, which I believe helps us to attract and retain folks. We also have an offshore partner that we have worked with since 2006. And so we partner with them and so we divide and conquer on scope of resources between our two groups as well, which just helps us in terms of being able to, if an opportunity comes to us, especially if it's a large one, mobilize quickly to serve that client. But you're right, it's been tough for several years now. Dave: But it sounds like in on balance it's been more of an opportunity for you because you're better able to navigate that shortage than what your client is probably. Is that accurate? Deanna: Yes, I would say so. I think you know that's very true, and we can provide that ongoing training as well, and we have 50 accountants that come to the office every day. So there's a lot of collaboration, team-based approach, resource sharing, things like that, and so that's enticing to a lot of people, as well as the ability to get exposure to a lot of different companies and a lot of different industries. So being system agnostic, working in a lot of different systems as well as industry, provides a lot of opportunity for folks in the accounting field and the opportunity to be promoted as well. Dave: Okay, and you all don't like audit financial statements or prepare tax returns, correct? No? Deanna: that's a really great question. So we're really structured as a professional services company and we like to say we sit on the same side of the table as our clients. So while we have CPAs on staff and our founder is a CPA, our clients get audited by outsourced CPA firms and we don't do tax work either. So we're more of that internal accounting department resource and we partner a lot of times with the tax CPAs and the auditors in terms of giving them the information they need to discharge their services. Dave: Okay, what do your clients say? Or what would you think your clients would say if I said, hey, what makes Venturity so great to work with? What are the things that your clients tell you differentiate you in the marketplace or make you such a valuable partner? Deanna: Yeah, I would say the quality, two things the quality of our work as well as the proactive focus we have on collaboration and communication with our clients. We're consistent. We deliver our financials on time. We send out weekly updates to our clients that they even though we're not going on site to do the work on a regular basis they know at any given point in time where they stand. We're in constant communication with them. We do have onsite meetings it's not like they never see us by any means, but it's very reliable, very consistent. It's very process and team-based versus a people-based solution where you have, maybe you know, all of your accounting is done by one individual and it's tied up in the head and knowledge of that one person. We bring a team to the table and divide and conquer on skill sets, and that's a little bit unique in terms of the way outsourcing. We bring a team to the table and divide and conquer on skill sets, and that's a little bit unique in terms of the the way outsourcing it has been done. Dave: I know some of our the CPA firms. We know, because of the shortage of talent, they've had to make some hard decisions. You know which clients you know they can serve and they've had to actually, you know, disengage with clients just because they didn't. You know they just don't have enough people to really serve everybody. Have you all had to go through a similar process where there's just you know some of your smaller clients you just realized you just don't have the capacity for? Has that been a challenge for you as well? Deanna: We definitely have gone through that in various periods of time. You know we had a couple of things during and coming out of COVID. There was just more work to be done than you can have people for, and so you know there was at one time at our not proud of this, but we had a wait list of like six to eight weeks to bring on a new client and that's super challenging. And so at that point in time we, you know, we were working to have the most efficient client relationships that we can, and you know we want to make sure we have partnerships with our clients where there's mutual value in the relationship. We're more than just bookkeepers and ticking and tying on transactions. So our clients that really that we both collectively benefit the most from, are those that really value that collaboration that we were talking about getting together once a month and having financial summits or we call it getting the call, the ones that are going to pick up the phone and call us and include us in decision-making. And so when we have to have those times that are unfortunate, when we go through some of those analysis to make sure what's the best fit, we take all those things into consideration. So we have had to do it. We don't like to do it necessarily, but at the end of the day we're looking for the right fit on both sides, and so generally that works itself out in the way that it's supposed to. Dave: Okay, yeah, that makes sense. As far as new business the business that's referred does it come mostly from current clients, investors, cpa firms, banks, a mix of all of them, and are there any? There have been any trends in the last few years where it's shifted one way or another? Deanna: way or another, the answer is yes, it comes from all of those. We've got a really great business development team. So we're a referral-based, relationship-based selling organization. We do very little cold calling. We're keeping our eye on things that are out there in the market and definitely are opportunistic. If we come across a company that we may think that is looking for someone or could use our services, and we'll reach out. But yes, we, we develop a group of center of influence. You know relationships and they are comprised of everything you just mentioned. You know bankers, cpa firms, lawyers you know, other professional services providers that really have the ear of that client. You know as well. I would say, one of the things that's been an interesting trend as of late and I would say late, maybe four or five years is the CPA firms are more and more focusing on the client accounting outsourcing space Used to be they would do bookkeeping as a means to an end for the tax work and they weren't so much focused on providing what I would call ongoing accounting services to clients, but we've definitely seen a focus in that area in the last five or six years, but it's pretty popular right now and so, but there's still so many companies that need expertise. We don't often go up against five or six at a time when we're looking at a new relationship. It's still very rare, and mostly what we're competing against is companies choosing to build an internal team, but we're definitely the CPA firms putting more emphasis on it. We still have maintained those referral relationships because if you are auditing those companies, you generally don't want to necessarily be doing the accounting for them, and so we partner with folks that really want to put the best interest of the client first and foremost, and so our referral partners. You know there's sometimes overlap in terms of what maybe they can do and what we can do, but when we take that honest approach to what's the best in the best interest of the client, that tends to work itself out. So we want to have partners as well. When we come across something that is not going to be a great fit for us, that we can send and know that they're going to get taken care of in the way we would. Dave: Okay, no, I like it and that's interesting that evolution of the CPA firms really doing more and more outsourced accounting. It makes sense and I think back when I was at Arthur Anderson like a long time ago well, they'd been out of business for 25 years, so it's been a long time ago but I think back then the accounting firms could actually do consulting for clients they audited and I think that was part of the shakeout or the fallout from that and I think that's what led to Sarbanes-Oxley and some of that stuff. Deanna: Now you're getting a little technical on me, but it's actually true. So, public companies if you're a public company you really can't do it. If you are private, technically you can have that separation. The onus is on the CPA firm to make sure that if they're doing an audit and also doing the accounting, that they put the proper separation in place. But a lot of them just won't mess with it. You know because of things that have happened in the past. In certain situations it might make sense, but we oftentimes find that they like to maintain those relationships and so if they've got a strong audit relationship and there's an accounting need there, they generally will refer it out. Dave: Okay, well, that is excellent. We have covered a lot quickly as we're kind of nearing the home stretch. Is there anything I have not asked you that you wish I'd asked you? Deanna: You asked some really good questions. I mean, I think we haven't talked too much. We talked a lot about accounting. We haven't talked too much about our advisory practice. Dave: Yeah, let's talk about that. Deanna: It's relatively new. So our company is 23 years old and I've been with the firm for about 20 and off and on throughout that time. Actually, during all of that time our focus up until about three and a half years ago was the outsourced accounting piece and to get specific about, that's what I would call the controller level and down. So you know our relationships are rooted in that month in close in the financial reporting. We can also pay bills, invoice clients. We don't do actual payroll processing but we do payroll coordination. So a lot of balance sheet reconciliation work, that type of thing, and over the years there would be times where a client may need that forward looking piece or some additional consultation or an advisor to the CEO or what have you, and so we would bring in a CFO generally fractional CFO partner from the outside. So we would maintain those relationships as well and have good referral network there and that's worked really well and we've maintained those relationships. But about three and a half years ago we established our practice internally as well and we have five what we'll call CXOs. But the reason we have the CXO in there is because it's a combination of CFOs and a couple of folks that are COO, executive type individuals that are 25 plus 30 years plus of experience in the marketplace that can bring that expertise and knowledge to the table to really round out our accounting function and really have what we call that seat at the table with the management team. What that does is it allows us to go deeper with our clients and bring operational expertise to the table or kind of merge and mesh the operations in the accounting. Accounting is the ultimate scorecard. So if you're doing your accounting correct and you're analyzing your information, then you can take it back to what's going on in the operations right, whether it's a process you need to revamp or sales you need to focus on or handling something slightly different way, so that team can help. Those individuals can help bridge that gap and then take that information and look forward with the client as well, and get more into forecasting and budgeting. And how do we prepare for a sale, or where should we go next? A new market, that type of thing. So it brings that operational focus in, you know, to the forefront too. Dave: And that service? Was that more an augmentation of existing relationships or adding that piece? Or is that actually grown to be where you're actually bringing clients in through that service path and then sometimes adding the accounting outsourcing or not? Deanna: Yeah, that's a really great question. It's been a little bit of both. So, you know, we've been able to expand our existing client relationships and bring that level of you know of service to the table. But then we have a lot of opportunities that we may not have been able to do the accounting if it were not for that C-suite individual to lead the charge of the team. And those are usually, the more you know, david, the more complex situations where and it's generally not the complexity related to the accounting, it's the complexity related to the relationships, the management team folks, the constituencies, whether external reporting, things like that to have that C-suite individual to help manage all of that allows us then to come in and do what you do, what we do, really well, which is the accounting. It can be challenging for our controllers to have to manage multiple relationships at the client level because of the way that our teams are set up. So to have that extra level of expertise who can get in there and have those conversations and be a right hand to the CEO or other members of the management team, allows us to have a more expanded relationship in certain situations. Dave: OK, yeah, I can see why you all have gotten into that service line. And then how do you know when to still use one of your longstanding fractional CFO relationships, maybe industry expertise or something like that? Deanna: relationships, maybe a industry expertise or something like that. Yes, thank you for bringing that up, because I'm particularly proud of the fact that when we started the practice, we went to the folks that we had existing relationships with and it's you know, it's a variety and we said, hey, we're getting into this, but we don't want to displace our relationships with you know, with you for that very reason because they're you know, as I said before, our focus is to make sure that we've got the client's best interest in mind, and you know our folks are generalists that we have on our team, and so if there's a particular expertise that is needed, say, and really deep restructuring knowledge, or you know just something where we don't have that expertise, we want to be able to refer it out to someone that we know and can trust. So we've maintained all of those relationships. You know that if it doesn't make sense for us, then we know exactly where to go with it. Dave: OK, no, I'm glad that you mentioned that and I'm sorry I didn't ask you about that. What else? Is there anything else that you wish we'd covered, that we didn't get to? Deanna: I think a couple of things that might be unique about us that I think allow us to really bring a high quality service to the table is that we're a group of accountants, so we definitely know accounting, but we went open book management in 2017 through a relationship with an organization called the Great Game of Business I don't know if you're familiar with it, I do. Dave: Yeah, the Springfield remand. I forget his name, jim, something. Jack Stack, jack Stack, yeah. Deanna: Yeah, and so we really we went open book management, not because our folks didn't know how to do accounting, but we wanted them to be able to have a stake in the outcome and to really feel empowered, to know that they can make an impact in our business, and it's been very successful for us. As you can imagine, it's a process-oriented kind of system and a communication system, and so our folks love process and so we follow it. What I would say letter to the law. We huddle every week. We know where we stand at any given time in our financial situation, and the benefit to that is our folks are constantly having conversations and engaging themselves and services farm where the new deals come from. So it's much more expansive than just, hey, how do you calculate gross margin or net income. So that type of conversation really allows us to even be better and bring more of that type of conversation to the table with our clients as well, and we have clients that are becoming more and more interested in that, and so we can help with that as well in terms of helping them if they want to start thinking about how they can get their team members involved. Dave: That's great. Yeah, that was going to be. My next question was whether, having done that for seven years, you're advising clients who are interested in that as well. So that's great, yeah, it's been a lot of fun. That's great. Well, as we wrap up, I have just a couple of fun questions here at the end, Some curveball questions. Are you up for some curveballs? I am, let's see so if you'd mentioned that you've got a recent graduate of UT and then another one that's there. So the question almost could be a two-part, but I'll ask it the way I normally ask it. So if you could go back in time and give advice to your 25 year old self, what advice might you give? Like, with the benefit of hindsight and knowing how things turned out, is there any advice you might give to your 25 year old self? Deanna: Yes, absolutely so. I also have a 26 year old, so I have three children. So, I am tempering myself every single day on how much advice to give and how much to support. Sure, sure, I have evidence by my dinner conversation, even last night, with our oldest who is, you know, looking to make a career move. So I would say the advice I would give to myself is to I was someone who wanted, was very eager, to go to that next step. Have this planned out, have that planned out, get to this next step. And I think the advice that I would give to myself back then would be to take a little bit of time and try something new and not worry so much about if it doesn't go the way that you need it to, or think you might want it to, or you think it might should, and not be so worried about what happens if it doesn't work out, and that can translate to switching a career or maybe even moving away, or you know, for a period of time and just not being so planned out. Dave: Okay, yeah, I intentionally asked the question because it seems like we would be more amenable to advice from our future self than other people might be amenable to our insights. Deanna: Yeah, for sure, and you know, from my young career standpoint you didn't have this question, but I think you know I often get asked the question. I would say as soon as you can get a coach or a mentor, get one, even if you think you can't afford it. I would say invest in somebody who's going to really be objective, push you out of your comfort zone, you know, to someone that you can really rely on to to help you push yourself to grow. Dave: Okay, well, and maybe. Deanna: I've given you an opening there. Dave: So so now you, the next time you want to give advice, you can say hey, I was on this podcast and they asked what advice I would give to myself when I was your age and this is the advice I would have given to me. But I'm not saying you should take it, but this is if I knew then, what I knew now. This is what I would have told myself to do. So maybe I'll give you a new tack that you can take. Deanna: Yeah, I think, as long as it's not your kids. I do mentor a lot of women who are earlier in their career and trying to figure out how to navigate and manage and you know ebb and flow, the things that come with with life and so I really enjoy that and it's one of my, one of my passions, quite honestly. Dave: I think kids your own kids. Deanna: Having that separation is also the advice I would put out there. As we all know, we learn from that and I continue to learn that lesson. Dave: It's ironic. You could have an unrelated person who's virtually a carbon copy of you, and they could have a carbon copy family, yet their kids would take much more value from your advice, and vice versa it's something about you can't be a prophet in your own homeland, I guess you can't be a prophet in your own home either. Deanna: Yes, no for sure. Which is you know the benefit of like having a strong community. You know growing up and having kids and you know investing in your community because that part does help, yeah, but no that's absolutely true. Dave: All right. So the final question. This is the fun one, so I'm going to ask you a question and you just need to give your gut answer, right? So don't think too much about it. Okay, so we're both in Texas, barbecue Tex-Mex. Deanna: Oh, tex-mex hands down. Tex-mex hands down. I can eat beans and rice for every single meal. I actually love barbecue. Five or 10 minutes in it starts to get too much. No, but beans and rice, mexican, all day long. Dave: Yeah, I'm with you. Well, Dina, this was really fun. I appreciate you taking the time to join me this morning and I hope the rest of your week goes great. And again, it was a real treat and I appreciate you making the time. Deanna: No, I enjoyed it very much, thank you. Special Guest: Deanna Walker.

The IC-DISC Show
Ep056: Business Protection Strategies with Andy Hein

The IC-DISC Show

Play Episode Listen Later Jul 11, 2024 45:31


In today's episode of the IC-DISC show, I sit down with Andy Hein of Patent Veritas. Andy shares his impressive journey from chemical engineering and law firms to establishing his firm. He reveals how Patent Veritas helps businesses secure their intellectual property through strategic patent licensing. I learn how industries like restaurants and stock trading benefit from robust patent protection. Andy demystifies securing patent licenses through the secondary market, allowing businesses access to a vast portfolio. Tailored solutions are key to understanding clients' needs. For business owners, Andy discusses using patent licensing for long-term investment and coupling it with Private Placement Life Insurance. Andy offers valuable insights as we discuss real cases that illustrate high stakes, even in seemingly simple industries. We also touch on ethical considerations in competitive landscapes and ensure personalized services.     SHOW HIGHLIGHTS Andy Hein shares his background in chemical engineering and patent law, discussing his experience at Skadden Arps and Sidley Austin before founding Patent Veritas. We discuss the role of Patent Veritas in helping businesses secure their intellectual property through strategic patent licensing, particularly focusing on mitigating litigation risks from patent trolls. Andy explains how Patent Veritas acquires patents from the secondary market and licenses them to clients, allowing companies to preempt costly legal battles and enhance their IP portfolios. We delve into the benefits of understanding clients' revenue streams and technological processes to offer tailored patent protection solutions, applicable to various industries, including non-high-tech sectors like restaurant chains and stock trading operations. Andy elaborates on the concept of Private Placement Life Insurance (PPLI) for accredited investors, highlighting its dual benefits for business owners in protecting both their business and personal interests. We explore real-world cases, such as a litigation involving used car sales companies, to illustrate the high stakes of patent protection and the strategic moves companies can make to safeguard their operations. Andy discusses the ethical considerations and strategic advantages of having a robust patent portfolio to counteract competitor lawsuits, emphasizing the value of being proactive rather than reactive. We reflect on the rewarding aspects of offering personalized legal services and the importance of ensuring a good fit between clients and Patent Veritas' offerings, with a unique fee structure based on patent licenses rather than hourly rates. Andy provides insights into the competitive dynamics of the patent marketplace, explaining how companies can leverage patent licensing as a long-term investment to enhance their business value. We conclude with advice for entrepreneurs and business owners, stressing the importance of being hardworking, available, and respectful in building successful client relationships, and offering complimentary initial consultations to make the first step towards collaboration accessible.   Contact Details Email Andy (mailto:ahein@patentveritas.com) LinkedIn (https://www.linkedin.com/in/andyhein1) LINKSShow Notes Be a Guest About IC-DISC Alliance About Patent Veritas GUEST Andy HeinAbout Andy TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hi, this is David Spray and welcome to another episode of the IC-DISC Show. My guest today is Andy Hein, a founder of a company called Cotton. Andy has a legal background. He's an attorney and worked at some of the top law firms in the world out of law school and then he saw an opportunity and started this business and it's really fascinating. And started this business and it's really fascinating. Apparently, almost every company, every privately held company, has exposure to being sued by patent trolls or competitors that use patents as a tool to extract money out of a company, and virtually every privately held, closely held company is at risk for this. And they have a solution that addresses this, by which the company can license or have a subscription that allows them to have access to tens of thousands of patents in the company's portfolio. So you don't need to own the patents, you can just license the necessary ones to protect you and your company. Andy: Anyway. Dave: Andy's a really dynamic guy, interesting guy, interesting service, and they can also wrap it in an estate planning wrapper to make it even more appealing. I hope you enjoy this episode as much as I did. Good afternoon Andy. Welcome to the podcast. Hey, good afternoon Dave. Andy: How are you doing? Dave: I'm doing great, thank you. So where are you calling in from today? Andy: You know I'm in the great town of Carmel, Indiana, so just right outside Indianapolis. Dave: I think you have more roundabouts than any city in the country, if my knowledge is correct on that. Andy: We do. I think we still have one or two stop signs and stoplights to take out, but they're getting thinner by the day. So, yeah, we have a lot of them Now are you a native of Indiana? Dave: I am, yeah, I'm originally from Crown Point, which is in Northwest corner of Indiana, and then eventually migrated our way down to central Indiana here, okay, well, my my all-time favorite basketball player is from Southern Indiana. Andy: Oh, who's that? Dave: That would be Larry. Andy: Legend, of course, yeah, no, obviously a great player, pretty famous around these parts too. Dave: Now you, you're an attorney. Where did you go to law school? Andy: So I went over to Georgetown Law Center over in DC and studied there, focusing mostly on patent law, but a bit on finance as well. Dave: And your undergraduate degree, I believe, is in engineering. Is that right? Andy: It is. Yeah, it's in chemical engineering from Trine University, which is a school just in northeast Indiana. Dave: Okay, yeah, it seems like most IP attorneys I know have a technical undergraduate degree. It seems to kind of go together. Yeah, it's like peas and carrots. Andy: You know, especially when you go to law school, they ask well, what do you study? A lot of folks study history or philosophy, and when you say engineering, they say you know you should think about being a patent attorney. And so you go into that and you think that's kind of interesting. Actually it's a lot of fun. So yeah, we all kind of end up there for the most part. Dave: Now, right after law school. Did you launch your own firm then, or did you take a different path? Andy: Yeah, no, I took a kind of a traditional path. So I started my career at a firm called Skadden Arps and I was in the Chicago office. There I worked on actually finance work, doing supporting M&A and chapter 11 bankruptcy, and then also did litigation there as well. So spent a few years there and then went over to another firm called Sidley Austin and there I concentrated just on patent litigation. Doing deals and litigation work is a lot of fun on paper but eventually you have to pick a horse to ride on. So I picked the litigation one, so just stuck with patent litigation and worked there for a number of years before setting out on my own. Dave: Yeah, and those are I mean arguably two of the top 10 law firms in the country, right by many metrics or top 20, you know very kind of traditional white shoe law firms right by many metrics or top 20, you know very kind of traditional white shoe law firms right. Andy: Yeah, they're up there for sure. So yeah, great place, great experience at both firms. It was a wonderful time there. Dave: So let's come up to the current time. So tell me about and off the top of my head, I don't even remember the name of the company. Tell me the name of the company and why you started it and what you guys do. Andy: Yeah, so our company is Patent Veritas. What we do is we help, for the most part, privately held businesses of all sizes with their IP litigation risk as well as enhancing their IP functionality within their business. It's kind of the culmination of what I've been doing over a number of years. We're very client focused and this is one where it kind of pulls together a lot of the past experience and work that I've done and my colleague Nick Stabinski and partner Nick Stabinski has done. So we formed that and the neat part about that is it addresses a real concern that some companies know about. Just actually had a conversation this morning where someone was very aware of what we're trying to do and trying to help the company with and others haven't heard of it. But it's a risk that's out there and a very real one that we're trying to help companies with. Dave: So I know what patent means. Veritas, I think is Latin, but I don't recall off the top of my head what does Veritas mean? Andy: So it's just patent truth. It just sounded pretty good Good Latin word in there, so we have to. We put it in there. Dave: That is great and it sounds like that you saw some opportunity in this space based on your prior experience or clients. Like was there a specific situation that made you say, hey, you know there needs, there's a hole in the market here and I think I'm the guy that needs to fill it. Was there anything in particular? Andy: Yeah, no, that's a great question and there was, it's. Mostly clients were coming to us. Two things we noticed over the years, and then also, more directly, folks were asking us On the patent side. Two things would happen, because what we do is the particular IP risk is against patent trolls. These are folks that buy patents. They don't make a product or otherwise, they just buy buckets of patents and they sue operating companies for licensing revenue. So we saw a number of clients getting sued that way, and patent lawsuits are expensive. I mean a cheap one. According to the AIPLA, which is an association of IP attorneys, a relatively lower cost one, or average one, is about $6 million if you're going to trial, which is, yes, it's a lot of money. We've had clients upwards of 50, spend 50 million plus on legal fees. So patent litigation is not cheap, and so a lot of the folks that are the patent trolls are also called non-practicing entities. These folks, they know that arbitrage costs right and so they'll come in, they'll buy the patents. A lot of times then they go to these companies and they ask for a license that's below the cost of the litigation and so that's their business model. So we saw that happening to a number of our clients and these are especially targeted now are oftentimes small and medium enterprises right, privately held businesses, because that's their money right, and so they're going to make a decision, perhaps different than a bigger company like a Samsung will make or otherwise, to say hey we have the money. Dave: Yeah, they may just make a more pragmatic decision, right, because they may not have $6 million to spend. Andy: Exactly so. The decision process by an Apple or Samsung, which has a much larger litigation budget, is a lot different than when you're targeting, say, privately held manufacturer or maybe a restaurant chain or something like that Very successful businesses and oftentimes making many millions of dollars, but their decision with that money is a lot different than an Apple. As to saying I'm just going to fight all this, we're just going to fight everything that comes our way which isn't really possible for these companies because they don't have that deep of pockets, and so we thought of a solution for that, which I'm sure we'll talk about soon. But it came from that. And then also in our work, we buy and sell patents. That's how we kind of got into forming Patent Veritas, and that comes into play here as well, where we see this secondary market of patent purchases and sales going through and oftentimes those patents ending up in the hands of these non-practicing entities or patent trolls, and then they go off and license that. So we see that market as well, and I think we're able to. We formed a company here to kind of make a difference for that and help folks out. Additionally, what we also saw a lot of times were our privately held clients again, successful businesses, all ranges of things but they didn't necessarily devote the resources or have the capability really in the IP space and so we also address that with Patent Veritas, which is helping companies have almost an instant patent portfolio when they work with us. That's also expensive to develop. You know it can cost several millions of dollars to develop your own patents organically and grow it, which is a great thing to do, but it takes money and time. It often takes several years as well. So our company kind of marries all that together, the experiences we've had with our privately held business clients, and put this together in a really neat service that we can provide to people. Dave: Okay, so I think, if my recollection is correct, I think it was in 1899 that the head of the patent office announced everything that could be invented had already been invented. Is this true? I think it was a moratorium on new patents for some period of time. Andy: Well, I think he wanted to. I don't know if he did, he might have, but that was definitely said and everyone always points to that as oh geez, you know, when everything is done, everything all the inventions are made, they point to this, you know. Some other interesting things were the patent office had kind of a list I think they still do of potential inventions or products that are impossible. One was heavier than air flight impossible right Until the Wright brothers came up with it. That didn't happen, so that was on the list. Another one that was on the list was I think this is funny hair growth for men. Almost impossible, right Until someone created it. So yeah, I think since 1899, we've had one or two inventions that have really helped us out, so I'm glad. Dave: Oh, that's funny. So you're saying so to kind of simplify things. The patent examiners just kind of had a cheat sheet of the 50 kinds of impossible things that some scam artist is going to try to patent and you can just automatically reject those when you just look at the impossible. Andy: That's right yeah. Dave: Well, talk to me about the patent, the secondary patent market. Andy: How large? Dave: like how many patents change hands a year, or what's the? How do you measure the size of that market? Andy: You know, honestly I'm not sure it's a private market. It's one where it's not there's metrics. But you know, this is one where companies buy and sell patents for strategic reasons. So it's not like the NYSE where you can go in and see how many million shares were traded. So it's one where it really is kind of a bespoke market. There's, I would say, several hundred thousand patents change hands maybe, or tens of thousands of patents maybe each year. It's quite a few, yeah. But it's a mixture between strategic players your Samsungs, your Apples, your Googles of the world maybe filling holes and doing deals with each other or other companies. And then it's also a combination of, say, these non-patent, non-practicing entities or patent trolls purchasing patents and that kind of makes this whole marketplace go. And it's a global market. People are buying and selling, especially you know some of the changes in Europe where they have a new patent court for the entire European Union, you know. So that made all these European patents change hands more often. So it really is one where there's no marketplace, single marketplace you go to and say I want to buy a patent. It's more of just folks brokering patents and just being part of the marketplace more of just folks brokering patents and just being part of the marketplace Gotcha. Dave: And then, in addition to the actual tens or hundreds of thousands of patents that are changing hands, you then have licensing deals, which are probably of a similar magnitude, I'm guessing. Andy: Yeah, oh, definitely. So there's a lot of licenses, yeah, and those now the patents, don't necessarily change hands, but certainly value does, right. So you'll see a lot of companies cross-license patents where they can have access to each other's portfolio, and then there's different degrees of licensing where, for example, at a university, you can license patents out on an exclusive basis. So you have every right as the licensee, almost every right except ownership of the patent itself, and so that too, even though that's a license, that's really closer to being a sale because of how many rights transfer over to the person. So, yeah, the patents are it's a little bit of a complicated business. Just because it's property, but it's intangible properties, you can do a lot of different things without actually changing hands, or you can change, actually have the property change hands. Dave: Fascinating. I wanted I'm really anxious to dive into this. I know you speak on the subject a lot. How do you want to kind of lay this out for the listeners? Andy: What kind of? Dave: sequence of events. Andy: You kind of want to go through to explain in more detail your services, your product and such yeah, we can just take it from the top of how we normally or folks will approach us because there's some, as you know, there's some interesting estate planning opportunities as well that we can put together with this. So, on the front end, with the businesses, a lot of times we'll be approached or we'll approach clients, or what have you usually referred over to? They're referred over to us and the ideal client is someone who's a privately held business, successful privately held business and it can be of a variety of. You know, a lot of times people think that the folks who need patents or use them are high tech, and that's not necessarily the case, especially in the fact of the non-patent. You know, the patent trolling side right, the patent trolls really like to have kind of simpler businesses to target, because even those simpler businesses use a lot of technology today. So our clients come to us all the way from their restaurant owners, successful restaurant chains, all the way to maybe trading operations where they're doing stock trading and they have their own software or sell software in that To, of course, you know your traditional high tech companies that are privately held, of which there's many, and then some people in between, so the metal benders of the world that you know are very. We have in the Midwest right A lot of manufacturing companies, so all those are great clients because they all use technology. Even real estate developers nowadays are using some really high-tech stuff and they're not just digging dirt and building houses. So really any of those clients are interesting folks to talk to and could use our services. So what we do is we'll sit down with them, talk about what we do, like we're doing, and then also just understand some of the risks they face, namely like what do you do to make money? How do you earn income? So we figure that out, because that's where the patent trolls are going to target. Then what we'll be able to do is match up. We have patents and then we can also purchase patents in the secondary market if we don't have the right ones for them. And then for the most part we'll figure that out and then we'll right size the license amount to see, okay, how many services of ours can we really help? What can we do? And then we'll get a patent license over to them, or the license or the patents from us. Because what we do is I didn't even mention this, I skipped ahead but we go in the marketplace, our marketplace that we're in every day, and we see these patents that are there that might be good patent, troll patents or targets, and we'll buy them before the trolls do. And then we own those patents, we put them essentially can think of in a bucket and then we license those out to our clients. So we have access whether we own them or have access to many tens of thousands of patents that can work for the client's purposes. So we do that client gets a license to this, and the longer they subscribe with us, the better. The value is because we'll charge a flat fee and we're going out there and buying patents all over the place for them. Also, what we'll do is kind of understand, okay, what are the risks that you face from competitors and what are some of your goals in the IP space. Like, do you have a patent portfolio? Do you want one? Should we have one? And then we can also use our own patents to provide that kind of starting point for them if they want to build their own portfolio or if they're sued by a competitor, which happens a lot, which is one of the reasons why we formed Patent Veritas, because we can instantly help them out and say hey, we have the following three or four patents you should probably use. You can sue the competitor, because the worst thing you can have is to be sued for patent litigation and not have a patent to sue back to somebody. They have a gun, you don't? That's a pretty bad fight and we get called a lot of times Again. One of the impetus, one of the reasons we started Patent Veritas we were getting calls from people to say hey, we have a patent lawsuit against us. I don't have any patents. Usually the lawyers would call us and say can you get us patents quickly? How fast do you need them, like in a day or two? Well, that's not going to happen. It takes a while to get these patents, to purchase the right ones. So now we can have these patents available in case they're sued by a competitor, and that really helps out a case. Dave: So that's on the front end. I was going to ask you, so your clients, are they licensing, like your whole portfolio of patents or just certain patents? How do you typically do that? Andy: Yeah, just the ones that are going to be of value to them. So we'll have groups of patents that are of value to almost any companies. I call them process workflow patents. So almost every business has some sort of process workflow that they go through, and it usually involves software. These are the most typical ones, but that's almost every company everything from a restaurant where you're purchasing you know you don't think about it, but if you order from a restaurant online on your phone, there's a process workflow that goes from start to finish, or even when you sit down. A lot of times restaurants are automated, especially some of the bigger, not necessarily publicly changed, but some of the better, even kind of privately held chained restaurants. They're going to have a process workflow from when you sit down, you order, you do this and there's going to be software and automation involved in that. So those sorts of patents, generally everybody should probably have a license to, and we're on the lookout for those all the time, because those are prime patent troll patents. So we want to buy those and at the same time then there's going to be some that are a little more bespoke to their industry, right. So if you're in the manufacturing business, you're going to have a certain need of different patents versus if you do, say, crypto trading, right, you're going to have a different set of patents that are more crypto specific. The metal benders of the world, the manufacturers of the world, are going to be over here. They're going to have a different group of patents, so we'll include those as appropriate. Or, if you're a restaurant, you're going to have different online ordering patents that are probably very relevant to your business, not so much to the crypto guys. So that's how we usually do that and kind of right size, which ones are going to work best for who? Dave: And you mentioned the scenario that an attorney representing a defendant will call you saying, hey, my client needs some patents. Can you help us out? It seems like, from what I know about litigation, it seems like it's almost too late by then. Is that true? Is it better, even if it was the day before they were sued, if they had the license in place? Yeah, oh yeah. Andy: Whenever, if you're the defendant and you're calling us looking for patents, it's on the late side and that's tough to get in place. We can do it, but it's going to take a while and that's not the position you want to be in, because the case isn't going to be stayed just because you don't have any defenses. It's going to keep moving. In fact, the plaintiff is going to be really happy. The adversary is happy that you don't have patents and to move that case along quickly because it's going to force you into a settlement. That's not very favorable. So yeah, so that's why we always try and get the word out, try and talk with people, like we're doing here, like, hey, guys, we can offer this, let's talk now, as opposed to when you're sued by a patent troll or you're sued by a competitor. Let's talk now and get this in place and let's get that access to the IP in place now. Dave: Okay, so let me just recap to make sure I have it. So you're having proactive conversations with these privately held companies and you're kind of assessing their current IP portfolio and then you're deciding if it should be supplemented with some patents licenses to patents that you own and then you kind of get them set up as a client to patents that you own. And then you kind of get them set up as a client and then over time you'll acquire more patents that they may just automatically benefit from. And then if they then do get sued, they have a really strong defense because they have access to all of the licenses or all the patents that they've licensed from you. So now, all of a sudden, instead of coming back saying, hey, you've infringed on the plaintiff's patent, they can say no, we haven't, and in fact we actually have intellectual property that protects what we're doing. Is that kind of the idea? Andy: Yeah. Well, it's even more than that they can use the patents to sue the other party. It's not so much it protects what they're doing, it's more of hey. They're going to say. The plaintiff is going to say, hey, you're using my patent. Look at this, You're manufacturing tires a certain way. That's fine. What they're going to say is now our client is going to be able to say fine, but we have five other patents that you're using right now, so we're going to sue you back, so we can either go through with this. We can either go through with this whole lawsuit and I'm probably going to make more money off this than you are or we can resolve this suit, Because the goal is to actually bring the suit to a close as quickly as possible for our client. And by doing that by having your own weapons, you can do that. Dave: Now with a patent troll, you won't have as much of an offensive approach. Right, that's really more if it's a competitor suing you. Andy: That's correct. Yeah, if it's a competitor, you have that. If it's a patent troll, the goal here is to try and starve the trolls of as many patents as possible and minimize that risk. So it's a double part that we're able to provide for that. Dave: Okay, okay, all right. Well, let's move on to kind of the next part of the process or the business. Andy: Yeah, no, I mentioned some really neat tax and estate planning opportunities here as well. So the way the business is structured is that, if we're able to allow our clients, this is kind of a longer term solution for them with their IP side, and that allows us to do some really neat things as well, because the most common, most popular thing is for us to actually then look at insurance and insuring our deal, if you will, and that is. There's a couple of different ways to do it and it really depends on the client's own estate planning. A lot of the folks that we work with are pretty well-off folks, pretty affluent folks from their businesses, but the simplest thing would be that we could take out a life insurance policy on the business owner who's of the company, and the reason we want to do that is because we want to make sure our deal goes through. So a lot of clients are going to sign a multi-year deal, three five-year deals, ideally even longer. We'll have you as a client as long as you want, but something in that order and then we're able to take out a policy and purchase a policy where we pay the premiums, and this is a whole life policy, and so the cash value is going to accumulate in that as we pay those premiums, and then if at a certain time the client decides to end the relationship with us, we're able to transfer that policy over to them in an efficient way however that works for them. Again, that's kind of bespoke to the particular client, but we can move that policy over to them. So the advantage is twofold. Now is that by working with us, their business is getting access to all these different patents, access to our portfolio able to counterclaim against adversaries if they're threatened or sued threatened or sued and at the same time now we can help them out with a life insurance policy where they name the beneficiaries, they do those sorts of things and then ultimately that policy will be sent over to them when our relationship with us ends. And so now they have a hopefully fully paid up whole life policy with cash value that they can use for whatever purpose they want. So it's a really neat way that it's structured. There's some other types of insurance as well. If folks qualify for that, it's called private placement life insurance, and with private placement life insurance that's for accredited investors. But that's another possibility where we can work with them via PPLI, or some of our clients have PPLI it's private placement life insurance is called PPLI. They have that in place already and so we can do something similar with that slightly different structure for our backend. But again, if it's already set up or if they want to set that up, that's a different form of life insurance and it really depends on what the client. What's best for the client as to their particular situation. But the neat part about that is is that they get a double. You know, they get both benefits, not just the. Their business gets the benefit and then they get the benefit as well. Personally for some of these in life insurance. So it's a neat system. We're able to work with that and to offer our clients. Dave: Okay. So let me just let me check for understanding there. So the client signs some, some contract with you, you know you, for some period of time three, five more years to basically have a subscription to the various bespoke combination of patents that they are licensing Because of that contractual relationship and the receivable that your company has, that gives you an insurable interest, because if the owner of that business were to die suddenly, that might jeopardize the ongoing nature of the business, which might jeopardize your ability to collect on this long-term contract, right? So that's what creates the insurable interest. And then, in theory, every client wants your product. They just maybe don't want to pay for it. Well, and it's not just your product, it's a lot of things, right? Most people want lots of stuff, they just don't want to pay for it. And so by using this structure, by adding the additional layer of the life insurance, it makes it a more attractive value proposition for them, and not only in the short run, but even in the long run. Andy: That does no well, said Absolutely, because, yeah, this is an extra benefit from working with us. It's not just, you know, especially privately held businesses, right, it's again, this is those owners money, right, and they're working hard for that. So they may want this service, but they say, like you said, geez, this is kind of expensive, because patent licenses are not cheap. There's several hundreds of thousands of dollars often. So this is a way, though, to provide an additional incentive for working with us over the long haul. Right, making a commitment with us will help make a commitment with you as well and provide a real benefit to you and your family from working with us, in addition to a client for the long term. And that's where the value can really accumulate for the business as well, because each year, we're going out, we're buying, we're bird dogging more patents, we're buying more patents, so that bucket, so to speak, just keeps getting bigger for that price. So it's a great thing for their business too, because the longer you work with us, the more patents you're going to have a license to, and the more value you're going to realize for your license, the more patents you're going to have a license to and the more value you're going to realize for your license. Dave: How do you decide, like, let's look at a hypothetical industry that has 10 players in it? Let's say it's some niche industry and there's 10 companies that all manufacture something similar? Well, obviously you can't go sell your solution to all 10 of the companies. I mean, I guess you could. It would at least protect all of them from the patent trolls, right? Give them any protection from one another. How do you? What's your strategy there? Is it kind of a once you know? In a situation like this, once you have one client in this space, do you not take on any more? Or by yeah, and I guess it depends on which risks they're trying to ensure. If it's the patent troll risk, in theory the 10 of them are all better off teaming up, if you will, to combine their resources, and it would be more cost-effective for you to license the same group of patents 10 times or sell 10 subscriptions instead of just one. Tell me about how you strategically look at that situation. Andy: Yeah, situations like that I mean you have to be careful on because you don't want to have where you know you start having kind of clients suing each other and both of them coming to you for patents to use against each other. So it's a great point made and we assess that on kind of a case by case basis. But it really is looking out for kind of a conflict of interest. We haven't had that happen, but if it is, we would look at that and say, okay, we'd be careful about what rights each party would have. Like you said, if they all want patent troll protection, that's not as big of a deal. But if folks want to have that access as well to the patent portfolio, now we really need to look at it and say, okay, what could happen if these guys sue each other and what should we do? And the right answer there is to not take conflicting positions. That's a pretty straightforward thing. Dave: Well, that's another reason. When you're talking to a potential client in this hypothetical scenario of 10 players in this industry, the fact that you're talking to one of them implies you don't have the other nine as a client. And if they say no to you in the back of their mind they have to be thinking well, you know who are they going to call next. Right, yeah no, that's. Andy: Yeah, we've had something not exactly similar but like that happened in other, and that's right. You know it's a Coke or Pepsi thing, so if Coke says no, we go to Pepsi, then Coke knows that. Well geez, that wasn't maybe the best thing. So yeah, that's absolutely right. It's a little incentive, I guess, for the client who we're talking to to sign up for us, in addition to all the benefits we just talked about. Maybe they don't want to see we'll be behind the scenes and all of a sudden get whacked over the head with some patents. That's never a fun day, sure. Dave: So can you for the listeners. I find that, like case studies, examples are really helpful to help learn. Do you have like an example or two you could give us and I'm sure you'll? You know they'll be anonymous, but maybe just an example of you know of maybe somebody who was a client who got sued and the outcome because of this? Or could you give us some kind of examples or a blended example of several things, a hypothetical, whatever you're most comfortable with? Andy: Yeah, we can do a couple different ones. I mean, we haven't had yet where a client was sued and had to access the portfolio. We haven't had that yet, but we have had in the past where we will get. As I mentioned, folks are sued, they don't have patents, their adversary does, and this was in an area where you wouldn't even think of as being like there's patents on this. Car sales, okay, used car sales, oh wow. No one thinks of this like that. But there is actually. There are patents out there. I know for a fact there are patents out there in the used car sales market at reaching pricing and reaching distribution and how to optimize inventory, all that. Those are real patents and they were issued by the United States government. And we were in the middle of that case won't name parties but where two competitors used car salespeople, big ones, very large companies, both privately held one sued the other. Not surprisingly, we got a phone call from their attorney and they said listen, we have a bit of a situation on our hands. These two companies are suing each other. Their competitor just sued them. They have a patent that pretty much covers 100% of their revenue, which is never a good position to be in, because that means that all of your businesses is at risk. We need patents. We need them now. We were able to help them and we were able to locate and find used car patents which was a great win. And they were very happy and were able to do that in a way that, in a timely fashion. However, that was a fire drill that I don't ever want to go through again and really did set this whole business of patent veritas in motion. One of the reasons because Nick and I Nick Stabinski and I looked at each other and thought there has to be a better way than this and so we formed this. So that's a great case study. Because, again, if I were to tell you before Dave, hey, a great case study. Because, again, if I were to tell you before Dave, hey, there's patents on used car sales, you'd think I'm crazy. But there is, and there's a lot of them out there. So that's a great example of that. And then, in terms of other folks just clients of signing up, how that works, sure, there's one. I'll give a more traditional role. They do they sell software, partially as a reseller of software and partially their own, and they have different process workflows that they have. They realize the value. I talked with these folks. They realize the value of our services and, fairly straightforward, just what I mentioned, which is you look, we sit down and say how do you earn your revenue, how do you make your money, what does your workflow look like? And you get a license in place relatively quickly. That only takes a license after we understand how the business works. It really only takes if the client's ready a day. It's very simple to have that we have, you know, our licenses we like to use. It's very simple to put one of these up and running, and so that was great. And then they also realized the value of the life insurance. And now that of course takes a little longer but the two can be done separately. We can get the license in place first and then let the process play out for the life insurance piece, because of course there's some underwriting for our client there personally to do and I should mention, there's at the same time depending on the carrier and provider. You know cause. Sometimes the question is well, what if I can't get insurance? Excuse me, there's actually ways, there's actually carriers that you can insure different groups and the like and still receive the benefit of some of those insurance things like cash value and the like that they might care about. You don't get all the benefits, but you can get some of the value still out of it. So you know, that wasn't this instance, the folks are going through the underwriting, no problem, but that's out there. So that's a fairly straightforward situation. Dave: Now, you're probably not going to like this question, but I'm going to ask it anyway, In this hypothetical example of the 10 companies in this one niche, and you're talking to one of them and they think might this be a strategy for me to weaken my other nine competitors? Might I be a little patent trollish, like, but this is at least a legitimate operating company and the patents that we would be seeking to enforce, I mean, actually revolve around our business. They're not the non. What did you call the patent trolls? Non-operating entities. Andy: Yeah, non-practicing entities Sure. Dave: So if somebody did that and let's just say they didn't even have the conversation, or a year into it, this idea suddenly strikes them and they get an aggressive attorney and they start suing these other folks. Is that a problem on your end, or whether they use their service offensively or defensively? Are you neutral to? Andy: that. So if they're a client and they come to us and say, hey, we want to use the patents offensively, we'd have to look at it and really think it might be best to even just sell them the patents at that point. So there's different ways. Yeah, we would talk with the client and understand their goals as to why they need it or otherwise, because, again, that's a competitive position. You know, it's obviously like in the example I gave with used car sales. The one company felt strong enough that they wanted to sue another used car sales company because maybe, it's you know, they're gaining market share or a whole bunch of reasons why companies might use patents, right. So you know, that's really a conversation we'd have to have with the client to understand is this the best way? Is this what you need for your goals? And then we'll kind of help them out as best as possible. Dave: Yeah, and especially with the Department of Labor. I think it was the Department of Labor that basically invalidated non-competes. So it could be, if this competitor is very good at stealing their top car sales people and they can't really use a non-compete to stop that any longer, maybe this would be another way to shut that off. Andy: Yeah, it could. I mean, these are kind of case-by-case examples that you want to really talk with the client. But yeah, that's correct. Especially it would be one where maybe they've stolen the IP that you have, they're implementing it in their system or whatever. Then you know, you really that's something that you, that's what patents are for, right, that's what we're here for. So we want to have that conversation, we want to talk with them and work with them to help our clients. Dave: What do you enjoy most about what you're doing now with Patent Veritas and your role within the company? What do you enjoy most? Andy: and a lot of money. And it's neat to see a lot of these folks grew the business from the ground up. Most of our clients are so. They started their businesses and have grown it the entire time, and in a whole bunch, like I said, everything from restaurants all the way to really complicated software that just boggles the mind when you look at it. But every single person is interesting because they all have some insight into their work that really has allowed them to be successful. And it's neat working with people like that. It's really a privilege. It's really fun because you learn something and you say why didn't I think of that? But then we're able to help them out and really help their business, protect their business with this and then help them personally as well, right With some of their estate planning, their tax and estate planning, with some of these insurance needs. So it's pretty cool to combine all that together. And it's never a dull day On the patent side, even you know, when we're out there in the market bird dogging and trying to buy patents, it's always interesting because you know you're always learning something off the patents themselves too. You get to read through those and kind of see is this something that's going to work for us, is it not? And you know, have the team kind of weigh in on all that, and that's a lot of fun too. So it's a really neat. It's a really neat business. It's every day is a little different. Every company definitely is a little different and every client's a little different, so it's always kind of cool. There's no, it's not a cookie cutter business where every day we're just like, okay, I mean, we have a nice workflow to get folks signed up, but it's always interesting to meet them and to learn more about what they do, like everything from the used car sales guys to, you know, the more traditional software folks and guys that manufacture, you know, boats. Dave: So it's kind of cool to just see like I can appreciate it, because that's really what I love about my role. You know, with my companies I'm working with the same type of clients. You are Mine just are in a niche where they export at least a portion of their product, and I love working with those folks because you know they're the lifeblood of our economy. You know there's just a, they're dynamic, you know ambitious, they're visionaries, they're successful. I mean just. You know there's a saying that you're the average of the five people you spend the most time with, and I can think of no better group of five people to spend the most time with than successful entrepreneurs. So I love that as well. Andy: It really is the best. I mean people I tell other, my friends or whatever, and I'm like it's pretty, it's just pretty cool, it's inspiring, like you said, just to be around these folks and to and then be able to help them. It's kind of neat Like hey, we're able to help your business just a little bit be more successful. That's pretty cool, it's a real privilege. Dave: Sure, Okay. So then that's the one side, that's the part you like some of the things your clients tell you. You know, like, once they become a client, you know they've started working with you. What are the things they tell you that they say that they really like working with your firm? What do they tell you makes your firm special and unique? Andy: You know, I we've been told a couple of different things. One is we're very, we're very hardworking. We're always working on their behalf, always going hard for them. That's always good, available. You know, we're very available to call folks like that and punctual, and also just actually had a nice award and they said you know, we treat people with respect and so it's. I think that's a big deal nowadays especially, so that's a wonderful thing. So folks like that as well, just I guess it's just we're hardworking, put our nose down for them and treat the folks with respect and be there for them. I think that's what I've heard. Dave: So that's great. That is great. Well, as we wrap up, I have three more questions. One is if somebody wants to reach out to you to explore the services, what's the best way for them to reach you? Linkedin, call you, email you. Andy: You know, email is always good, or a phone call, or LinkedIn, any of those. Dave: So I'll give you all three, yeah, the LinkedIn we'll put in the show notes so they'll have access to that. So what's the email? Andy: Sure, it's ahin ahein@patentveritas.com P-A-T-E-N-T-V-E-R-I-T-A-S.com, and then you can also phone. If you're so inclined to give a call, you can do so. It's oh geez, I just blanked that number because I don't call my own number. Dave: I know. Andy: But I'll give you another one 312-371-6578 is a direct number for me, so you can call that as well. Dave: It's kind of funny. I don't call myself, so I hear you Okay. Well, that's one of the three questions. The second one is there anything I didn't ask you that you wish I had? Andy: No, I think we covered a lot of information, so this is great. I'm sure I'll think about that an hour from now, but no. I think it's good Okay. Dave: Well, the last one. It's kind of a fun one and it's a question you may be don't get asked every day. So if you could go back in time and give advice to your 25-year-old self, when you were graduating from law school, what advice might you give to yourself? Andy: Wow, those are always that's tough to look back. I'd say you know it's going to. It all works out It'll work out Some things that happen to you. You don't realize why they do, but then later on, looking back, you understand that needed to happen. So some really good things happen later. Dave: So it works out and just keep moving forward, I and Well, that sounds like great advice for anybody, not just your 25 year old self. So that is great. Well, andy, I and Well, that sounds like great advice for anybody, not just your 25 year old self. So that is great. Well, andy I, this has really been fun and I've learned a lot and I think our listeners and my clients could really benefit from from knowing your company. Oh, I guess. The one other question so if somebody is interested in your service, you know you can take the law you're out of the law firm, but can you take the law firm out of the attorney? Does the clock start ticking, you know, the moment they call you, or how does your process work there? Do you have an introductory conversation? That's complimentary, or what's your? Andy: We don't. I mean we don't charge by the hour or anything like that. So all of this is the upfront work is done, just upfront work, just to see. Is this a good client? Is this a the person we're talking with? Would this be a good client, right? Would we be a good fit for them? Are we going to be able to provide the value that I just talked about and we just talked about? Are we going to be able to provide that value for you? Occasionally, the answer is no, because the business might not support it, and so that's simple. But no, our fees come from the patent license. That's how we make our money, and so we want to make sure that this is the right person that we're working with, because the right person. We can provide value to that person, we can actually add to their business. So there's no hourly rate, there's no anything that you know just to understand their business and otherwise have plenty of conversations, and if we're not the good fit, we'll tell you it's not going to be good for anybody. So we let folks know. Dave: That is great. Well, andy, again, thank you so much for your time. This has really been fun and you know, being from the Midwest myself, I'm from another one of those. I states Iowa. I always joke that, even though I've been in Texas for 40 years, I always joke. People in the West or the South, they all think Iowa, idaho, ohio and Indiana are the same place. All those states that start with a vowel end with a vowel somewhere up in the Midwest. They think they're all like the same place. Andy: Yeah, I've been asked if I like to ski in Colorado before, even though it's about a 12-hour drive, which the answer is yes, but I don't get there too often Understood. Dave: Well, hey, thanks again, Andy, and I hope you have a great afternoon. Andy: Cool Thanks, Dave. Thanks for having me, really appreciate it. Special Guest: Andy Hein.

The IC-DISC Show
Ep054: Wealth Preservation Masterclass with Jonathon Morrison

The IC-DISC Show

Play Episode Listen Later May 7, 2024 47:43


In today's episode of the IC-DISC show, I sit down with estate planning expert Jonathon Morrison. Listen in as he shares strategic guidance for business owners worth $10+ million on safeguarding wealth in the changing tax landscape. With the looming December 2025 deadline, Jonathon explains trust structures and exemptions that can freeze business value to minimize estate taxes. From revenue crunching to complex legislation, his expertise cuts through financial jargon. For those growing rapidly or concerned about legacy, this conversation provides nuanced counsel on leveraging sophisticated legal mechanisms.   SHOW HIGHLIGHTS Jonathon Morrison, an estate planning expert, discusses strategies for business owners to preserve their wealth and protect it from potential estate tax changes expected by December 31st, 2025. We examine the importance of proactive estate planning for business owners, especially those with assets ranging from $10 to $100 million, to minimize estate tax implications. Jonathon emphasizes the benefits of sophisticated trust structures that can 'freeze' a business's value for tax purposes while providing robust defense against unforeseen events. The conversation covers the urgency for business owners to engage in estate planning before the anticipated decrease in estate tax exemptions in 2026. We explore how transferring business ownership into special trusts can help business owners maintain control of their assets while reducing their taxable estate. A case study is presented, demonstrating how strategic valuation discounts and transferring minority interest to a gift trust can result in significant estate tax savings. Jonathon outlines his unique business model, which includes direct engagement with clients, flat fee structures, and comprehensive annual reviews, to provide personalized estate planning services. The episode touches on the financial benefits of estate planning, such as savings on estate taxes and protection of inheritances from creditors, lawsuits, and divorce. During the podcast, Jonathon shares his personal background, including his passion for car collecting and his roots in Arizona. We delve into the complexities of funding designs for gift trusts, stressing the importance of optimizing both the trust structure and the funding strategy for maximum effectiveness. Contact Details Email (jmorrison@frgalaw.com) LinkedIn (https://www.linkedin.com/in/jonathonmorrison/) LINKSShow Notes Be a Guest About IC-DISC Alliance About Frazer Ryan Goldberg and Arnold LLP GUEST Jonathon MorrisonAbout Jonathon TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hello, my name is David Spray and welcome to another episode of the IC Disc Show. My guest today is Jonathon Morrison, a senior partner at the law firm of Fraser Ryan Goldberg in Arnold. Jonathon is a highly specialized estate planning attorney for people with large estates, Jonathon has a unique approach and covers a variety of different strategies. I think the biggest takeaway is that if you believe in hyper-focused specialists and you own a privately held business, then Jonathon is probably the guy for you. We covered again a number of different strategies and the urgency of December 31st 2025, why that's so significant for estate tax planning and he also encouraged everybody to address this year rather than waiting until next year. I hope you enjoyed this episode as much as I did. Jonathon, welcome to the podcast. Jonathon: Thank you, David. Thanks for having me. Where are you? Dave: connecting from today. Jonathon: I'm down here in Scottsdale, arizona. I'm a senior partner with Frazier, ryan, goldberg and Arnold. We're the largest trust and estate firm in Arizona. I'm a senior partner focusing on advanced estate planning for large, complex estates. Dave: Awesome. So I know you went to Arizona undergrad. Are you from Arizona? Jonathon: Yeah, I grew up here, all 18 years of my life in the same house. I've got a nice-. Dave: You're like the only one. You're the only that's right, a lot of yeah. Jonathon: Yeah, so I went to U of A studied finance accounting, and then I went up to law school in San Francisco. I lived in the heart of the city for about 11 years and met my wife, and then we came back to raise kids here in 2015. So I've got a six-year-old Jack and a three-year-old Rose. Dave: That's awesome, and I love Scottsdale. I go there every January for the Barrett-Jackson auctions. I always enjoy being there. Jonathon: Well, you probably saw my bio I am a car enthusiast, collector, track driver. Oh, I didn't realize. I didn't realize that. I know cars are like kids, you can't really have a favorite. But if you did have a favorite, what's your favorite? Over the years I've had a lot of cars, but I primarily drive and collect bmws, porsches and ferraris. Dave: Okay, yeah do you have a 2002? Jonathon: no, I don't have a classic 2002, mostly modern stuff. Okay, all the modern sort of m2s, m3s. I usually I only have about three or four cars at a time, unlike a lot of guys, but I swap them every six, twelve months I'm changing them in and out understood, so I drove a tesla model s plaid three years ago and my enthusiasm for gasoline engine just kind of went away. Dave: I always said I was brand agnostic and powertrain agnostic. So at one point I had the Tesla Model S Plaid, I had a Camaro ZL1 convertible six speed and I had a Jeep diesel Grand Cherokee which I had a special order to get the three liter diesel. So I'm like three brands, three propulsion types, but I'm down to actually one vehicle for the first time in a long time, a Rivian R1S, which is by far the best vehicle I've ever owned. My biggest concern with them is just whether they're going to be in business in another year or not. Jonathon: Right, right. It's like Fisker they keep coming in and out and I just saw news today they're not doing well. Yeah, I've never driven the Plaid, although my one of my Ferraris is faster than that Plaid, believe it or not? Oh wow. Dave: That's great. Well, we'll have to talk about it more and I'll be sure to look you up next January on Scottsdale, please do so. We're going to talk about estate planning and I know enough to be dangerous. My listeners and clients are privately held business owners with enterprise values between probably $10 and $100 million. The business represents the majority of their net worth and I understand there's some things going on that have some deadlines that create some urgency, so why don't we get into it? So just start wherever you want to. Jonathon: Sure, yeah. So those clients are really my clients, mid-market business owners for the most part. My practice, again, we call it advanced estate planning. What that means is the net worth, including business real estate, is high enough to warrant planning beyond just the will and living trust, powers of attorney, the core estate documents that everybody needs. Once you get to a certain wealth level or income level, then you need to start focusing on advanced planning, which encompasses we joke all the acronym planning, all of those acronyms you hear about in the estate and gift world. So for mid-market business owners, right now generally you're looking at $10 million minimum enterprise value. That warrants a good look at estate planning. We have the urgency at this point it's not as urgent quite yet which is the time to catch us because there's a limited number of Jonathon Morrisons in any state other than, you know, california I practiced up in Silicon Valley for about a decade or Manhattan you know there's about 50 of us, but in most of the smaller any other state there's maybe five, maybe that really you know, do this day in and day out. It's like a heart surgery. I've done this over 500 times transactions, design, implementation, and you've got to have at least 200, 250 reps before you really know what you're doing, mastering the vehicles themselves and then being able to distill it and communicate it to clients and be able to then get it done very quickly without you know. Business owners they hate this stuff. This is complex, it's annoying. They don't want to talk about death and taxes. They want us to operate their business. So I've done a very unique model that we can get into a little bit. I wanted to focus on the urgency, but a very unique model that's really custom tailored for busy business owners that need to get this done quickly, with high quality and low stress. But the urgency back to the urgency. So I think most of your listeners probably know that the 2017 Tax Cuts and Jobs Act, the Trump tax reform, is going to expire or sunset as of January 1st 2026. Dave: Okay, Less than two years. Jonathon: Yeah, yeah. So you know a year and nine months and as part of that, in the estate planning world, really the biggest change, perhaps the only significant change, is the reduction in the federal gift and estate tax exemptions. Okay, what are those? Well, right now there are all-time highs, okay, there are all-time highs, okay. Right now you can gift during life or at death up to $13.5 million if you're single, without any gift or estate tax. Or if you're married, you can give to about $27.2 during life or at death, and above that, if you go over that, there's a 40% gift tax. If you gift during life or at death, a 40% inheritance tax paid by your children, and so that exemption amount is scheduled to be cut in half on January 1st 2026. We don't know quite yet the number. It's probably going to be somewhere around 7 million for a single and 14 million for a married couple. So significant amount less that you can gift to individuals children, grandchildren, anybody else in 2026, unless you lock in that exemption before then. So upon so. Let me just interject one second. Dave: So just understanding numbers that I do. If you consider a population one, everybody within a state over 27 million is group one and group two is everybody between 13 and 27 million of a state size. I'm guessing that group two is probably way larger than group one, even though on absolute dollars there's folks from 26 million all the way to billions. But I'm guessing is that assumption correct that a multiple of people who needed to worry about exceeding the exemption, those number of people, are now being multiplied. Is that right? Jonathon: Yeah, once exemptions go down. You've got a lot of people now that have to worry about estate taxes. So in 2026, there's going to be a lot more people that need my services. But between now and 26, it's really. You know, if I had to pick a number, it's somebody that either already has about 10, $15 million or more, because you're doubling every 10 years, assuming the rule of 72. Yep, those people need to look at this planning. But, more importantly perhaps, are a lot of your listeners. These are business owners and their businesses are on fire. They're just going out there. Ebit is jumping every year. Multiples might be getting higher and so between now and their death they might be in their 40s, 50s, 60s. They got a long life expectancy. They're likely going to have a lot of them over $100 million net worth at death. That's when you have to measure this tax. You file a federal estate tax return within nine months after death and the government wants valuations and they want to see what you're worth and there's a 40% tax imposed at that time and that's due within nine months. There's a huge check that gets written. The good news is a Harvard professor famously said the federal estate tax is optional as long as you plan for it. I don't care what you're worth If you've got 20, maybe 30 years to live, unless you're like over a half billion dollars of net worth. I can usually wipe out the federal estate tax through proactive planning and I've got, like I said, a finance and accounting background. I've got financial models that I run free of charge all up front to show you Like I just did one for a $100 million business owner and it showed that he had about 20 million of other assets. But it showed and he was 55, it showed that if he was willing to transfer 60% of his business into the special kind of trust that we were going to wipe out his $200 million projected estate tax in 30 years it was going to go to zero and he had totally stabilized cash flow and liquidity between now and year 30. So the name of the game is to figure out how much do we need to transfer, and you got to run financial models. Most attorneys don't do that, but for a business owner there's so much that we can do because we can value the business at less attractive values at the time of gift number one. So valuations in the tax code say the valuation firm has to look at it from a discounted cashflow perspective, not a strategic buyer perspective. I just had a $600 million company that just sold a year ago. We got a value to $80 million because it wasn't valued from a strategic buyer standpoint. So if you come to me and you're 80 and you've got $100 million of cash, it's a lot harder to wipe out the estate tax versus a business owner that's got a EBIT of $5, $10 million. But they're in their 50s. We can transfer some of that business out and rely on a number of other mechanisms to wipe out that estate tax and get asset protection while they're living Very easily. They keep total control over their estate if you do it right and the business so I'm intrigued. Tell me more do it right and the business. So I'm intrigued, tell me more. Yeah, I'll tell you the exemptions going away when you run the financial models out 30 or 40 years for a lot of your business owner clients. Okay, there's, the exemption is prompting a lot of this planning and I'll explain one of the reason. But the exemptions are going down. It's use it or lose it. Okay. So let's say you've got a nice boring balance sheet $50 million stocks and bonds. Okay, single guy, you guys should definitely gift his $13.6 million exemption before 2026. We'll talk about you know, just gift it to kids. I've got a special vehicle that's done over 200 of these without an audit, making the cover of the state national state planning journal in May. So you've got a trust receptacle. If you do it right, that client could gift $13 million and keep total control and access while they're living. Again, if you know what you're doing and that irrevocable trust is designed from the outset correctly, which a lot of them aren't, I call that the optimized gift trust. So, again, that's a boring $50 million cash, stocks, bonds. So, business owners, we got the exemptions going away. That's prompting some of this. Here's the more important impetuses for reasons to act. Number one, the business keeps going up in value. We want to freeze that appreciation on that business, gift it out of the estate. So all that post-gift appreciation on the business when they sell, all of that is soaked up off balance sheet. You don't your clients, my clients are too wealthy and we don't want them getting any wealthier because there was creditor and lawsuit exposure while they're living and then at death the government takes the estate tax. So the sooner we can get a client before the business takes off, transfer some or all of that business to that special type of optimized gift trust. Get them all the control, but start building wealth off balance sheet. Rockefeller famously said you want to own nothing but control everything. If you do it right, they won't own that business anymore but they can control and access that gift trust in so many different ways. The IRS has lost so many cases in the last several decades. That allows us to pack those optimized gift trusts with so many cases in the last several decades. That allows us to pack those optimized gift trusts with so many controls. So again, number one urgency is really the fact that a lot of business owners are going to continue to grow their business and we want to shelter it. The second major reason is we have a lot of legislative risk right now. I mentioned how over the last 40, 50 years, the IRS has pretty much been on the losing end of all the cases in estate and gift. In the old days you couldn't pack that much control in these gift trusts. The IRS has lost cases or given up or acquiesced in rulings that now, if you do it right, these gift trusts that you put in your business or other assets into, there's pretty much nothing we can't. It's technically irrevocable if you don't own it anymore. But if you do it right, like you'll see in my paper, my materials for the gift trust, they have so much control In 2021, they almost patched it. Remember that building back better bill yeah. A lot of its owners were worried about. While there was a little piece nobody was paying attention to except for us in the state and gift tax eight pages it would have killed all of these flexible trusts that we use. Any quote, grant or trust would have been abolished unless you got it funded before Biden signed it into law. So I did 160 deals, $3 billion of gifts, those 18 month period. It didn't pass because remember there were two senators, manchin and Sinema, that didn't vote for it but with and this is covered in my paper in the journal they could. There's always rumors they could take another stab at trying to kill off Grand Tour Trusts. We also have interest rates that could keep going up. A lot of what we do leverages those interest rates. So there's a lot of headwinds in the near future, next few years perhaps. And the lowered exemptions this is sort of the golden age of estate planning. That's kind of fleeting because they're trying to kill off the trust. Exemptions are going down, interest rates are going up. If you're a business owner, this is the time to act. If you haven't already, okay. Dave: Yeah, because I'm assuming, since you're talking about valuations being discounted cashflow, that these higher interest rates are creating bigger discounts. Jonathon: That's part of it, I mean the major reason for interest rates being relevant is you can gift assets to these types of trusts. But you're limited by that exemption $13 million. There's another way you can actually get up to 10 times that amount in these trusts and that's the so-called sale to a defective grantor trust. What does that mean? It means I put $13 million of cash in this trust. I can then actually transfer another 130 million 10 times in exchange for a note back to me. Okay, that note. The IRS requires a minimum interest rate pretty much tracks the 10-year treasury. So the higher the interest rate, the more this trust is feeding back into your name, your taxable estate. So we want low interest rates, we want to be able to-. I see, a couple of years ago we were lending so much money at the 1% interest only 30 year fixed Right Gift trust is arbitraging and we froze that client's estate at that note value with 1%. So there's other strategies like GRATS and CLATS that are interest rate dependent. But bottom line it's one headwind is. So why don't we talk a little bit? So we talked about sort of the urgencies, business value going up. These cool trusts that we've been using for decades might be gone soon. If you don't get it done, you'd be great to put it in under everything we've ever seen. So this is the time to act. Now let's talk about the importance of that gift trust being flexible. Okay, I developed this thing in 2020. I call it I just I call it an optimized gift trust. Okay, it's. If you know any of my gift trusts and many of your podcast listeners, I've probably heard of idgits or generation skipping trusts or dynasty trusts or slats, all these things. All those things basically mean is, hey, they're features of a gift trust that give you either tax benefits or retained control. So what if you create a gift trust and you just put all those things into one? I call it a hybrid. It's nothing new. If you go to Manhattan or Silicon Valley, they're not going to call an optimized gift trust. It's just how we do it there. But you go to smaller markets like where I live, phoenix or it isn't even a small market but there's attorneys that aren't just getting. They're just not getting enough repetitions over the years. So these gift trusts a lot of the ones I review locally, for example just don't have the maximum strengths and controls that your business owner client can have if they're gifting. And it's a big deal because if you run the financial model, the majority of wealth is going to be in these gift trusts. If they're not done from the outset, you might never be able to get that money back or change the beneficiaries or access it or do many, lots of different things. And I clean up bad, irrevocable gift trusts all the time. So in 2020, I developed this thing called the Optimized Gift Trust. Three page in out overview. I got a seven page frequently asked questions. I try to productize things. I've done this 500 times. I try to take all this complexity and put it into a nice, easy to go package for business owners that are way too busy, and so this gift trust has all the bells and whistles and I mentioned. I was just asked by the National Estate Planning Journal, the top journal in my field. I made the cover back in 2020 with a different product. This one, in May 2024, in a couple of months will be on the cover, the full legal citations. It was peer reviewed, everything. There wasn't a single change. So it all checks out, never been audited. It's audit defensible as well. We've got an army of lawyers here at this firm, about three or four of them that are former IRS trial attorneys that can defend it. But my point is is these business owners need to make transfers here soon and you better darn have your gift trust within that 60 page document. It's irrevocable, meaning you can't change it, the terms of that trust, once it's done, and so if it's not optimized from the outset, that can be a big problem. So, yeah, you really want a flexible, accessible trust. If you do it right, the business owner, literally there's no downside. We can get it back in four or five different access points make changes, especially if they're married. You can include slot powers, spousal life access, trust powers which give the marital unit even more control. So that's the again number one, the urgency to act, and the number two, making sure you've got a strong gift trust to receive that gift and make changes down the road. Dave: Okay, yeah, that sounds that makes a lot of sense. So could you give us maybe a case study example, like anonymously. Sure, you know just to kind of give some color to some of this yeah, sure. Jonathon: So I mentioned I have a unique process and as part of that, what I do is I prepare. I built out this financial model. Okay, if you go to any of the top I mean, I haven't found a bank yet that I really like their financial model. Even the top banks in the world. They've got these financial models that will illustrate what it looks like to gift into these gift trusts and they'll run it out 30 years and it'll show you cash flows and tax savings. But all the models I've reviewed are really developed by financial people, not estate and gift attorneys like me. So about 10 years ago I developed this bespoke model. It's Excel-based and we can input all you know. I basically have it custom tailored to what I like to do. So I put in spending, you know assets, asset performance, business assumptions, how long you're going to live all of these things and you put in. Really, it's determined. The goal of this is to output for me. How much does my client need to gift into this gift trust to cause it so that they I joke die poor? We want them burying life. If you get sued, you don't own it anymore. That objective, the competing objective, is we don't want them to put too much in the gift trust, because the IRS doesn't like if you're poking and prodding and grabbing the assets out of there. Ideally they'll never need to touch it. Okay, we've got all these access points that they need to get back in emergency Great, but I want to make sure that they haven't given it away too much. They've still got plenty of liquidity, stabilized cash net of expenses, net of taxes, net of spending over here. So that's the output. So you wanted a case study. You wanted a case study so I just did one of the sample model. That's client business owner. He's got about $5 million of liquid assets, cash stocks, bonds. He's got $10 million of investment, real estate. He's got a $5 million home. So you know 20, 25 million, but the bulk of his net worth is in the business. It doesn't have to be that way. A lot of business owners have a lot less. But the assumption was it was you could sell the business to a strategic for $100 million in two years. We went and got a valuation, looked at the company from the worst possible lens defensively low top valuation firm, looked at EBITDA, looked at the markets and also applied minority interest valuation discounts. So a lot of times we're gifting minority interest in the company to the gift trust. You get further discounts Bottom line. It's not atypical for a $100 million company to be valued at maybe $20 million when all the discounts are applied. Okay enterprise discount, maybe down to 40, and then maybe another 40, 50% discount on that for minority interest. So we put all this in the model. He's spending 750 grand a year and then you've got inflation adjustments and everything. But the model showed that if he gifted 60% of the shares in his company to this special gift trust, that over the next 30 years, rather than his estate just growing, I think he has about $500 million in 30 years on these assumptions, causing a $200 million inheritance tax at death 40% of 500. By gifting that 60% interest we froze his estate tax. I think about $15 million. So he always had about $50 million in his hands. But all but because he had that sweet spot, all of that future value, even when the business is sold and reinvested, we froze his net worth at about 50 over here and effectively, because of all the thing that's going on, the gift trust was worth $450 million at death. That gift trust is not only exempt from 40% of state tax at his death but it's generation skipping, meaning it's totally out of, permanently out of the federal 40% gift inheritance tax for generations. In Arizona we got 500 years Depends on which state you live in or you set it up but we wiped out $200 million state tax and it made sure he had plenty of money to spend. Totally accessible gift trust if he ever needed to access it Controlled the business units that he gifted away. We can still make changes to beneficiaries or give it all to charity or some of the charity. Down the road he could borrow from the gift trust all sorts of stuff. His wife could take distributions out, so that's a great. I mean this is a very common example of the power that state attorneys that know what they're doing can do for a business owner for relatively small fees very small fees compared to that type of savings. Dave: Sure, and I presume that's where the word optimized comes in, because you're talking about that modeling and you're kind of trying to find that sweet spot of him having enough cash flow, enough control, right? Is that kind of what the optimization means? Jonathon: You hit it on the head. There's two optimizations okay. The first is making sure that gift trust has optimized his retain and control right. We've given as much as the irs case law allows with minimal risk. We're not going over the edge and there's a ton of stuff we can pack in there. So if he needs to do anything with the gift trust, we've got that optimized. And then the second thing is making sure exactly that the transfer into trust I call it the funding design, how it's transferred. Is it a gift? Is it a sale? For a note back, are we loaning additional assets? Modeling that out so that the funding design is optimized? I have to put a disclaimer in here. I'd say 95% of trusts and designs that I review probably less than that are totally optimized. There's a lot of attorneys out there that are going to seminars. They're reading about certain gift trusts, especially SLATs, spousal Life Access Trusts and they think they can get on their computer and go on some document program and start pushing buttons and making it work. This is dangerous. I didn't know what I was doing until probably about 200 transactions. I was at the top firm in Silicon Valley took public Apple, google, facebook, amazon, tesla and I was training for 10 hard years before I knew what I was doing. So making sure that your gift trust is prepared by somebody that specializes in the field has done it many times, and not just the trust being done right. Maybe you can get those buttons right if you're pushing them. The funding design is much more complex and I don't know many attorneys that can the no numbers backwards and forwards. They usually rely on the financial advisor usually doesn't really know how to apply their financial modeling to estate planning. It's just, it's a concern. So, anyways, that's enough of that disclaimer. But yeah, you got to optimize the trust and the funding design, which is my journal article 15 pages, goes into everything I'm talking about in detail. Dave: No, thank you very much. That is very helpful and we'll want to link some of that information that I'll get from you after we finish recording. Jonathon: Excellent, yeah, happy to. I'll share the overview. Frequently asked questions and I'm not sure if I can share that journal article. It's in the final peer reviewed draft but once that comes out, I'm bulk of their wealth is in the business. Dave: Now what about? So is it safe to assume that, say, somebody has a? They have a business that's worth $5 million. They have another $3 or $4 million outside the business. They don't anticipate huge growth in the business. Do they have a need for this planning? Jonathon: Yeah, I think I mean. Again, it depends on what the value of the business If you pass away, the IRS is going to require a valuation of that company within nine months If you're over the exemption amount again in a couple of years. Here you know, exemption is $7 million for single, $14 for married. So yeah, I think if the value of the company and all the assets are $10 million or above, I think it's at least worth a conversation. There's a different design for a $15 million contract individual or couple than 100 million dollar. You might, for example, you know a lot of 20 or 30 million dollar cases I come across not all business owners. But, like the design there is, you want to consume one spouse's exemption you don't need and then preserve the second spouse's exemption. So gift out of that spouse's exemption, lock, lock that in at least before 26. Right, partial forfeiture of the other spouse there's lots of things you can do. But yeah, I think I'd say it's probably closer. You know, 15 million is kind of net worth level all in real estate business. If you die tomorrow it's worth talking about and running it, you know, and see if it's worthwhile. Dave: Yeah, and because, like you're saying, one of the biggest risks of that scenario is, let's say, this hypothetical person is married and you know, let's say the exemptions drop in 27 to what you're thinking they will be, yeah, but let's just say, though, that the year before. And then let's say he dies in 2029, but let's say the year before he dies he just has a huge year, a record year, yeah, and then the business gets valued. Within nine months of when he dies, he might have a surprise valuation, right? So so, like that's, another piece of it too is you're locking in this valuation at the most conservative value and it sounds like postmortem. Some of those tools may be limited. Jonathon: They're gone. Yeah, once somebody passes away, we can't do any estate tax savings for them. Yeah, you're right, locking in low valuation. So, for example, I just I represented these famous restaurateurs and you know definitely a couple hundred million dollars of restaurants. 2020 happened and all the restaurants shut down and I remember I was just I tried so hard they ended up not pulling a trigger. I said look guys, I said your value of your restaurants because of the COVID pandemic is like probably 20% of what it used to be. Nobody knows how long this pandemic's going. I said let's get these restaurants transferred out of your estate at a depressed gift value. By the way, we got a file the only filing for this is a one-time gift. Federal gift tax return said hey, here's our valuation, irs, here's what we transferred. There's only there's a less than 1% reported audit rate on those. Okay, IRS has three years to challenge the value. If they don't which they never do then you've cleansed that gift and that valuation At death. Right now, there's almost 100% chance that an estate tax auditor at least somebody's going to look at it from the IRS. They might not do a full audit, but somebody's going to look at it. So if you've got attractive valuations, especially if it's a depressed year on your EBITDA. For whatever reason, that's the year to get it in. It's like buying low, selling high. Similar you want to transfer that into the gift trust. When it's low, use a minimal amount of your exemption and soak up all that post-gift appreciation out of the estate. Two more things. Life insurance is a big deal. It's not something I sell, but for business owners it's just good estate planning. Dave: Yeah, just to have the liquidity to pay the estate tax. Jonathon: Exactly yeah, because there's a section of tax code the good news that says if you pass away and more than 35% of your estate is trapped up in a business, or even if you're a real estate professional, real estate business can qualify and you get to pay that estate tax actually over up to 15 years. Okay, section 61. Here's the problem. The IRS wants liens. You've got now IRS as your partner or you died and your partner's now the IRS liens and all the headache. So here's what I tell clients. I say look, I can, if you live long enough, I can almost certainly wipe out your estate tax without you ever having to, you know, lose control or give up a penny, essentially. But until, like, if you've already come to me, you've got a hundred million dollars, say well, or a business worth a hundred, say it's going to take some, there's some time component. Can't immediately wipe out the death tax, but there's a time component, usually by like year 10, 20, we're getting close. So buy a big old policy of life insurance. We get it into the gift trust, irre. We get it into the gift trust, irrevocable life insurance trust or an islet, at least the death benefit isn't getting included in the estate. And then if you get a flexible life insurance policy, you can always scale down that death benefit as I'm doing my job over the years in the estate tax. You can reduce that death benefit, but if you have an unexpected death, at least we've got some liquidity to get the IRS out of the way and you don't got liens on the business for 15 years, right, yeah, so that's critical. We've got a few more minutes, unless you have something else, I want to talk about my process, yeah, so again, this is very unique. Attorneys drive me as crazy as they drive most businesses. What's the complaints about? In fact, in 20 minutes I'm going to present to all my attorneys here at the firm on best practices, on efficiencies and productivity, because I've got all these systems down. But what are the knocks? Right, attorneys, they never get back to you. They don't use email, hourly billing, some range, you know. I remember a famous quote. You know some attorney said oh, it's going to cost I don't know $5,000 to $10,000. And it was a construction, a builder, and I remember the builder said wait a second, I can quote a $20 million project down to the penny and you can't quote a darn estate plan to give me a $5,000 to $10,000 range. Anyways, hourly billings, all this talking over their head. It takes five meetings to get anything done. It's complicated. So I solved all this Five years ago. I went to just kind of revamp the whole model and I do a number of things. First, I don't have any junior lawyers. Okay, you think it's hard to hire in your industry for your business? Try the neurosurgery of the law in a small market it's impossible even find senior lawyers that are really good at this at the advanced planning. So it's driving me crazy. You know quality control and delays, where who's on which client stuff comes back. It's a mess. I got a red line in it, lots of control lock with control, caseload control and quality control and delay. So I'd only use no junior lawyers. I take a limited number of cases. I charge a premium fee but I joke that you buy my brain. You don't buy some 30 year lawyers. Brain number two it's a flat fee model. I've got a scheduled flat fee model, almost always tax deductible against the business income as a legal expense get. You get a 40, 50% discount right after that One-time fee. So we go through this process and we get it set up. Most people they need a will trust update. They need the optimized gift trust. Maybe they need this other charitable trust for income tax planning. But if you do it right, the structure is simple and it's easy to operate. At the very end of my process I've got an instruction manual. I call it. It says, hey, the lawyer set all this stuff up, but here's how you operate it. Copy the CPA, copy the investment advisor. Here's six pages. Here's what you did. Here's how to operate it. Let's have annual reviews. I don't charge for annual reviews. I don't charge for phone calls. After they've done it, they want to add some minor assets in there. We don't charge for that. You get a one-time fee and you'll get all these hourly billings. And then the third thing that I do that's pretty unique, although probably in the next two years I'll be buried, so I don't know if I can do this part always, but right now, when it's slow years, we don't have a tax law change. If I have a conversation with a new prospective client 30, 45 minute call I then get all the information I need. I work for free initially, come back about four weeks later with a full roadmap recommendation about 10 pages. So here's your objectives, here's your background. Here's exactly what I would do if I were you. Include a diagram, include those financial projections. I give it all away for free, picks me maybe eight, 10 hours, but because I've it all away for free, it takes me maybe eight, 10 hours, but because I've got all the processes, it usually takes other lawyers a lot longer than that. And then it has the fee, quote one-time fee. I'd say three out of four times people say maybe one of that. People say I like this lawyer. I see I've gotten to know him, I've gotten to see his work. I like the plan and here's what it costs one-time fee. He's not relying on junior lawyers. He's going to get this done in three phone calls, maybe two, and so they like to probably get to sample the process without having to pay 20 grand in hourly fees find out this lawyer isn't going to do it. Dave: Yeah, lots of that is really. And the thing is, even if they took your roadmap to another attorney, unless they had your level of expertise, they really couldn't execute on that roadmap anyway, right. Jonathon: Yeah, that's the thing I joke. Sometimes I say I can give you the key to my Ferrari, but I don't know. It doesn't mean you can drive it right, you could turn it on, but you're not going to know how to really use it. So that happens every now and then and I'm straight up I say look, if you shop this around, you can probably get it for half a third of the cost. Dave: But you're going to get a junior lawyer. Jonathon: You're not going to get somebody that's done this 500 times Top firm in Silicon Valley. You know you're not going to get it in two or three. I mean you just I'm doing all the drafting over time. I mean iron sharpens, iron, you get those reps. Senior lawyers are lazy, they're just sourcing business and sending it down the hall to a junior and they don't know what's going on in those documents. And if it's not done right. You're building a house for all of your wealth $450 million my client projected. If that trust isn't done right, we have client, like a lot of our clients myself, we'll spend 20, 30 grand on a kitchen remodel. But I have clients that say wait a second, I don't want to spend 50, 100 grand on this, I can get it done for 15 or 25. And I'm like do you know how important this is? This is not the area to skimp. You want to experience lawyer drafting because you can't change it later if it's not done right. Dave: Yeah Well, and then the fact that it's a, fact that it's a, it's an upfront payment. Jonathon: Like you know that they get the annual reviews for you know, right? No ongoing billings and you're working? Dave: yeah, there's huge value. It's unique it shouldn't be unique. Jonathon: In my industry it sounds like you know most industries they've come a long way. The law is still behind the times, at least in the state. Dave: Yeah, the law and in the accounting profession too. Yeah, right, so the other thing that I think people don't realize is that folks really don't need a pure custom estate plan. My sense is they need a standardized plan, right? Because I'm guessing that all of those 500 estate plans you've done fall into a small number of categories, fact patterns, right. Jonathon: I agree. There's probably about five fact patterns. You've done enough. You know this is this bucket, this is the design and then when you go through, there is customization, right, Once we go through I send out the draft gift trust. It goes out with an explanatory memo. There's 15, 20 custom decision points usually that we go through. So there's customization. But generally you're right, the design, the funding design, most of the time goes in four or five buckets. Dave: Well, it's the same reason that you know, for better, for worse, a Toyota objectively has better big build quality than a hand-built exotic car because of the repetitions and the standardizations and the perfection, and you know six Sigma, you know defect measurement, and now so I can appreciate the value of starting with a framework that's proven. I mean even just something as simple as you know when you're, if you start with standardized documents that you can search and replace, you know stuff with you're far better off than just starting with a clean slate or something that's very different than what you're going to end up. Jonathon: You're right. Yeah, I mean my process, my documents I put hundreds of hours into and I'm constantly. That's again, a benefit of doing it myself and not relying on junior lawyers is I'm constantly tweaking my forms. At least once a week there's something in a memo or something I'm going to add this or change this, and so you're constantly improving it. That happens at a lot of law firms, but again, it's usually junior lawyers that are updating, doing all that, and you don't have senior lawyers doing this over and over. Dave: So yeah. Jonathon: And again, the times suck for business owners. They, like you know, you know when I've done. Probably each of these cases takes me I don't know 10, 20 hours, all in right. If you multiply that by my billable rate, you know it's more expensive. You're buying the premium of making sure something that's been done. You know, optimized right and so yeah there's a premium. I have a buddy that jokes, or he's always asking me well, I've got this document model, this software that I can just push the buttons, like you know. Why are you charging so much? Like I said, it's so much more than just even if you get a good document. It's the funding design, it's being able to immediately respond with answers, being able to simplify complex things like we've had during this call, and spit it out in a digestible, understandable format. It's the process. It's the backend instruction manual and the front understandable format. It's the process. It's the back-end instruction manual and the front-end memo. It's all of that. That's where the value is. And again, I'm going to tell my lawyers in about 10 minutes. I'm going to talk about all this with them, because lawyers don't do this right. They don't do it. Dave: Yeah, they're really paying you not for your time, but for your expertise, knowledge, best practices, all of that. Well, hey, I know we're running up against our time limit. If somebody wants to reach out to you, what's the best way for them to reach out? Linkedin email phone. Jonathon:Email's best. jmorrison@frgalaw.com. So Frazier Ryan, goldberg, arnold, f-r-g-a-l-a-wcom, and again reach out say hey, here's my situation. Heard you on the podcast and I've got a forum process. I respond here's all the materials, here's where I think hop on a 45-minute Zoom. A paralegal usually gathers some 10 minutes of information before that. We'll run the numbers on the fly. We'll look at the stuff on the fly and see if it makes sense and I tell clients look, I make a good living. I say if this doesn't work for you, I'm happy to talk myself out of a job and tell you doesn't. But if it does, you know let's get going. Because there's so much there's no other industry that you can get thousand to one return. I mean $200 million of estate taxes saved for less than a hundred grand. No other any good financial advisor knows to run to the estate attorney, cause that's where the that's a low hanging fruit, it's the best money you can spend. And then making sure we also make sure all your kids inheritance protected from creditors. Lawsuits and divorce like that may be more important than the tax savings. Making sure that the kids inheritance is well-managed and protected, even if they have control over it. We can do it, so it's all protected so a lot of there's a lot of benefits to what I do. I love what I do and it's easy to sell because it's something I believe in. Dave: Yeah, there's a lot of. Well, Jonathan, I can't tell you how much I appreciate you taking time out of your day. I know you have a meeting to get to, so why don't we wrap it up and again, thank you so much for your time and have a great day. Jonathon: Thank you Wonderful, appreciate it.

The IC-DISC Show
Ep053: Unlocking the Potential of Export Credit Insurance with Eric Miller

The IC-DISC Show

Play Episode Listen Later Apr 12, 2024 50:06


In today's episode of the IC-DISC show, Eric Miller from the Export-Import Bank of the United States (EX-IM) provides valuable insights into how this 90-year-old institution supports American exporters through strategic financial services. I also learned that EX-IM is one of just two governmental agencies that is an actual profit center. ​ Before joining EX-IM, Eric worked for a privately-held exporter that was a customer of EX-IM. His expertise both inside and outside of EX-IM sheds light on crucial products like export credit insurance, export financing, and financing for foreign buyers. These solutions can alleviate common hurdles inhibiting international trade growth. ​ We also talk through some real-world examples of these various EXIM solutions. This is a must-listen episode for any company doing substantial direct exports.   SHOW HIGHLIGHTS Eric Miller from the Export-Import Bank of the United States (Ex-Im Bank) discusses the role of the bank in aiding exporting companies with financial services, operating without costing taxpayers. We delve into how Ex-Im Bank and the Small Business Administration (SBA) offer loan guarantees and insurance to boost companies' borrowing capacity. Eric shares insights into export credit insurance and how Ex-Im Bank's products can help resolve common financial challenges in international transactions. The discussion covers Ex-Im Bank's new domestic project finance product, designed to support projects that have a significant export component. We touch on the requirement for a U.S. majority in product content, aiming to foster manufacturing and job growth in the United States. Eric explains the importance of services, like engineering and architectural services for foreign projects, requiring a U.S. majority for cost. We discuss government resources that can aid businesses in exporting, such as tax incentives and the Gold Key service provided by the U.S. Commercial Services. The episode highlights the STEP grant, a federal program managed by states to support companies with export-related expenses. Eric and I settle the Tex-Mex vs. BBQ debate with an appreciation for both, adding a lighthearted twist to the episode. Contact information for Eric Miller is shared for listeners who wish to connect and further explore export financing options. Contact Details Email (eric.miller@xmexim.gov) Phone Number (713-306-7969) LINKSShow Notes Be a Guest About IC-DISC Alliance About Export-Import Bank of the United States GUEST Eric MillerAbout Eric TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hi, this is David Spray. Welcome to another episode of the IC Disc Show. My guest today is Eric Miller of the Export-Import Bank of the United States, colloquially known by the acronym of XM. More useful takeaways for privately held exporting companies than any guest I've ever had. We talked about the history of the XM, its purpose and the four service offerings that they have for privately held exporting businesses. We also talked about three other governmental arms that can also be of value. The other interesting thing about Eric is he actually was a customer of XM early in his career when he was a minority owner of an exporting business. So Eric's a really dynamic guy. He's really passionate about serving exporting companies and he really understands what it's like to be in the shoes of their customers. I really recommend you take a listen to this one. It's really valuable hey good morning Eric. Welcome to the podcast. Eric: Thank you, Dave. It's a pleasure to be here. It's an honor. Thank you. Dave: Well, the pleasure is all mine. So where are you connecting from today? What part of the world are you in at the moment? Eric: The great state of Texas. I'm in the Houston area, born and raised in Texas and been all over the world, but this is home. Oh, that's awesome. Dave: In fact, I think you even stayed close for college, right. Eric: I did. I'm a Cougar alumni, so a proud Houston native. Dave: Awesome, so I'm really excited to have you on. You are with the Export Import Bank of the United States, correct? Correct so we also go by XM Bank, sorry. Eric: Yep. Dave: So tell me about XM, tell me about the kind of the history of the organization and why it exists, and then we'll get it. We'll see where the conversation goes. Eric: Yeah, no, it's a good question. I'm biased, of course, working here, but I think it's one of the most fascinating government agencies that exist. We're set up in the executive branch of the federal government. We've been around for 90 years. Most people haven't heard of us. We are small. We've got anywhere between 400 and 500 people as a part of the agency. Most are headquartered in Washington DC, but we do have a dozen regional offices scattered throughout the US and all the major cities. I cover the Houston office and in doing so, I work with exporters in the great state of Texas and help them export more US made products and services. That's really what we're about here at XM Bank is supporting our US companies that are exporting a US made good or service. We're on the finance side of that help. There's other government agencies. Throughout the whole process of a transaction, whether it's finding buyers, whether it's financing a transaction or even getting grant money to help you export. There's other support, but EXIM is specific on the finance piece. Dave: Okay, and so does EXIM. At the end of the day, you know, does this cost taxpayers, you know, billions of dollars to have this thing in place. Eric: Yeah, that's another good question. So you know, we're one of the few agencies historically that have actually built a surplus of money for the taxpayer. In other words, we're using less than we're making and we send money back to Treasury. It changes year to year, but historically, if you look over the past you the past 20, 30 years we're generating a surplus and sending that back to treasury, so costing taxpayers billions of dollars. No, we like to operate a little differently than a government agency. We are an independent government agency, which means we're not inside a cabinet, but we are set up in the executive branch and we like to say we run at the speed of business Internally, we're very efficient, we're very effective and we're very aggressive, trying to reach out to US companies and get them involved in helping them. Dave: Well, that is awesome. I think it sounds like just a win, right. It's a win for the taxpayers. It's actually a profit center, if you will, for the taxpayers. It's good for the exporters, it's good for the country. Am I correct? I think the only other government agency I've ever heard of that's a profit center is like the Patent and Trademark Office. Have you heard that too? Eric: I think you're right. Now, I haven't researched that myself, just in passing and conversations I've heard of the same and there might be one or two others out there. But yeah, it's an unusual feat of a government agency to kind of generate that surplus for a taxpayer and send it back to Treasury. We do charge, you know, fees and that's how the agency itself makes and brings in money. We charge fees for our different products and you know we have products like export credit insurance. To just kind of dive into what we do, yeah, let's do that In export credit insurance to just kind of dive into what we do yeah let's do that In export credit insurance. So let me take a couple steps back. When an exporter engages in international business, when they find a foreign buyer in a country and they say, hey, here's what I sell, whether it's a product or service, there's always a sticking point. If you will product or service, there's always a sticking point if you will in the negotiations, when it comes to money flow. And what I mean by that is the exporter will say, hey, I'll ship my product or I'll do the service, but go ahead and wire me money before I ship it. And then the importer, the buyer there's always a reluctance to say well, I don't want to wire you money, because what if you close your doors? I never hear from you again. So when there's a new relationship and there's a transaction that's trying to occur, money, the movement of money, is always a sticking point. Who sends it first? And exporters lose a lot of deals because of this. I speak to exporters on a daily basis and every week there's at least one that says I wish I would have known about this. It would have helped me with the last negotiation I had with a foreign buyer who said you know, ship me the product on open account and I'll pay you 60 days later. I wasn't comfortable with that as an exporter so I closed the door and lost the deal. So XM gets involved and we say no, go ahead. And you know, if they're asking for credit terms, go ahead and provide that to them and we will back you up on the payment. We will insure that receivable from default. So if something goes wrong and the foreign buyer doesn't pay back the exporter as intended, we will insure it. They put a claim into us. So when I say claim, just like any other insurance policy, right, you're driving a car and you get to an accident, you file a claim. Something goes wrong with the house, you file a claim with the home insurance provider. We're no different. We're an insurance provider on foreign receivables and the government gets involved in this space because you know, david, look at the trade deficit. Last year we're nearing a trillion dollars. Most years, from year to year in the last 10 years, it's getting worse and worse. So what I mean by that is we're bringing in way more than we're sending out, and what we have found through our research as a government agency is the number one reason more US companies are not sending more product abroad is the number one reason is fear. They are fearful of what that process looks like and the government gets involved. Then we say let's take away that fear. We'll put the risk on our shoulders as it relates to credit insurance. Go ahead and give your foreign buyer terms or open account. We'll shoulder the risk and if they don't pay you, we'll pay you. And we want to help the trade deficit. We want to as a government agency. We want to stimulate US manufacturing. We want to create jobs through exports. That's really what the mission is here at Ex-Im Bank. Dave: Okay, yeah, no, that's really good. And do you specifically underwrite each customer? You know each foreign customer, or is there just you guys? Just use some general parameters. Eric: Yeah, no, it's a good question, like what does that process look like? So we have four different credit insurance policies. We can do everything from hey, we'll underwrite every buyer if you're not comfortable with it. Or hey, we'll give you a policy where you can do your own underwriting according to our credit standards but give you that autonomy inside your company to do it without coming to us every time there's a buyer. So there's different approaches. Most exporters like the autonomy because they can approve a credit right then and there, rather than sending us the paperwork and then us process it and then get back to them. So it just depends on timeline. But yeah, we can do either. Dave: And does the policy insure 100% of the invoice or is there a co-insurance piece where your customer is taking some of the risk? Eric: So the coverage will be anywhere from 90 or 95%, depending on which policy. Most of them are in that 95% range, but some of them are in the 90. Okay, they have the option. Dave: Yeah. So it's enough that as long as the company's got decent margins right, if their margin's greater than 5% or 10%, then their risk is just if a deal goes bad. They didn't make any money on that deal. Eric: That's a fair way of looking at it? Dave: Yep, but they have enough skin in the game that they do want to make a profit on that transaction. They want to all that trouble. So they have a motivation to not, you know, sell to people who you know they have serious concerns about their ethics or integrity or ability to pay. Eric: Exactly, and that's really what it's all about. Hey, I've got a new relationship and you know, name a country. They're asking for open account. And open account, you know, most people are comfortable with that in the US. They have a recourse in mind. Hey, if I don't pay, here's the process where I can recoup. But that all goes away when you send it to a foreign country. Like you know, how do I even get my money if I don't? I'm dealing with a different legal environment, political currency, culture, I mean. The list goes on and on. So that's where, wherein lies the fear for the exporter. And there's government agencies, both local, state and federal, all of them. We want to surround the exporter, prop them up, take away the fear, shoulder the risk and get them comfortable in international business. Dave: Okay, so you may mention the one person you were talking to that said they wish they'd known about XM because they kind of lost this deal. Do you have another case study, if you will, or example and obviously you don't have to mention the specific company by name where everything did work out kind of a success story, where maybe they were not exporting much but with this credit insurance it really helped them materially increase their sales? Do you have any examples like that, just to help people further understand? Eric: Oh yeah, we have a whole list of resources on our website. There's a section dedicated to success stories of all the different companies and we like to diversify the industry and the product and we've got you name it and it's probably up there. One that just immediately comes to mind is a company and they've been kind of a strong advocate of Ex-Im Bank. They're called BuzzBalls and it's alcohol manufactured here in Texas in the Dallas area, and they were very successful domestically. I mean, you can find these little alcohol glasses basically in any kind of retail store in the US. But as they looked abroad they wanted to de-risk a lot of their open account with distributors and really I think the last I heard they either doubled or tripled the revenue by focusing on foreign buyers, distributing it to the distributors, the foreign distributors giving them credit to pay and Ex-Im Bank insuring the risk. I mean, it's just one interesting example that you know, if little cups of alcohol can move abroad, mostly anything can. Dave: Oh, that's great, I love that and thank you for that. Thank you for that example. So now let's say that a company is contemplating exporting and let's say they have this large potential order you know large for them, you say it's a $5 million company annual revenues and suddenly they have this pay for the materials from their supplier and they maybe don't have enough working capital to do that and maybe they're in a spot where you know a traditional bank loan or line of credit. They're maybe, just maybe what you'd call not bankable. What happens then? Does the whole process just fall apart? You know they've got the credit insurance but they don't have the cash to buy the goods. What happens then? Eric: Yeah, that's really the second big problem in international trade. So the US banking system in general is challenging to help US companies fill export orders, and what I mean by that is, in your example, a $5 million revenue company. It can even be bigger than that, it could be 20, 30, 40. The problem with a lot of US companies is when their foreign sales start to get significant and they go to the bank and say, hey, I need a line of credit, not just for my domestic business, I need it for my international too. There becomes a problem in the banking system. There's this view that it's high risk and, as bankers tend to be more conservative and shy away from risk, so most times US companies have problems getting the money they need to fill these export purchase orders. So government gets involved, Ex-Im gets involved and SBA also has a product similar to the Ex-Im bank. It varies according to the banker who wants to use the product, but the idea behind it is we become a guarantor of repayment to the lender. So in your example, $5 million a year company, $2 million foreign sale that we're going to insure they walk that over to the bank and they say, hey, I got insurance on the receivable. Great, it's a $2 million deal. Now I need a million bucks or whatever as a line of credit to build all this stuff or go out and buy it. The bank will say, okay, where's it going? Oh, it's leaving the country. I can't help you. But when you come back with a US purchase order, then we can get serious in our talks. The company is stranded and they can't get the money, the capital they need to fill these orders with working capital. So we get involved and we say, hey, if they're presenting financial statements and the financial statements merit the ability to borrow what they're asking for a million, whatever it is and you're only saying no because it's an export, go ahead and give them the money that they need that they're asking for again, as long as it meets the credit standards, and we'll co-sign, we become a repayment guarantor to that line of credit so they can have access to the money that they need to fill these foreign buyer purchase orders. Guarantees and insurance is really kind of what we're about here at Ex-Im Bank to enable this cross-border trade. On the finance piece, Now, with that line of credit that we guarantee, they could also use it to issue bid bonds or performance bonds or standby letters of credit. Because another problem in our banking system is when a exporter bids on a foreign tender, that tender sometimes will say hey, if you want to bid on this, you got to put up a performance bond or a bid bond and that kind of weeds out the non-serious suppliers versus the serious. And when they want to supply that bid bond and they go to the bank, put the equivalent amount of cash in your account, I'll escrow it and then issue the bond. And then the exporter you know has this confused look. And well, I don't want to pay for my own deal and block my own cash. So under the XM line of credit you can actually use borrowed money to issue those bid bonds, performance bonds, standby LCs at a reduced cash collateral, so you're not tying up your cash. Dave: Interesting. Eric: And what's the? Dave: typical I think the term like if you're factoring an invoice, it's called. I think it's called like the advance rate, like what percentage you could borrow, like on the you know the purchase order or the invoice that you create. What's that percentage? You know, through the XM financing. Eric: So we put it into two categories pre-export and post-export. Okay, pre-export is the working capital right, the inventory, work in process, finished goods. So under that you could borrow a 75% advance rate. Then post-export, once it becomes a receivable, you could borrow 90. So it's pretty generous advance rates and typically it helps exporters fill these purchase orders much easier if we weren't involved. Dave: Yeah, Cause I think I was a CFO of a company many years ago and we were growing rapidly and we're using factoring and the. It seems like the advance rate we were able to get on the factoring for domestic sales, let alone international, was only like 70 or 80%. So, and even I think I'm told that even if a company has a line of credit that they're backing with inventory and domestic receivables, that still a typical kind of advance rate is really only like I think, about 80. And so you're talking about an even higher, if I'm using the correct term, than what a traditional bank would provide to a traditional bankable customer for a domestic sale. Is that accurate, based on your knowledge? Eric: Yeah, very accurate. And sometimes you know I go back to the example of US banks don't like export orders, and they don't. Sometimes they will give an advantage. They've got a traditional line of credit set up for domestic. They may say we'll let you borrow 10, 20, 30% advance rate on the export stuff. With our guarantee we can expand that to 75, up to 90. So it could be that we expand the borrowing base or just let alone get them access to it for export orders, with our guarantee. Dave: Okay, yeah, this is really valuable and I can't wait to get the word out to our contacts. So, on the working capital piece so how does that work then? Is the process that they call up their bank and say, hey, do you guys do anything with XM and they just work purely through their banker? Or do they call you up and say, hey, we need some working capital? We don't really have a big banking relationship. Can you recommend somebody? Help me understand the logistics? Eric: of it, Absolutely. Yeah, it's a good question. We recommend starting with us. It's very easy to get lost in the banking system and trying to figure out who to talk to about getting the setup. A lot of time exporters will speak to their local relationship manager and they start talking about XM working capital and they're like you know who's XM? I don't, I don't even know what you're talking about. Slow down, so it's more efficient to start with us and if they're working with a bank that is in our lender network, we can go directly to the right person and connect them with the exporter to have those conversations. If they're working with a lender that is not inside our our network, we can still locate a lender to set up kind of a XM specific line of credit if that's something they want to pursue. Dave: Okay. Eric: Okay. Dave: Now this is really valuable. Does the bank have any other service lines besides the foreign receivables insurance and the working capital? Eric: We've got a couple others. One of them is called foreign buyer finance. Okay, this is a real interesting one. This is when a US company is selling capital equipment to a foreign buyer and when that capital equipment quotation gets to the foreign buyer, what we see often is they'll go to their bank. In some of these emerging markets, developing countries, the buyer will go to the bank and say, ok, you know, I got a quotation for, let's say, you know, john Deere equipment, ag equipment or Caterpillar, construction equipment or mining equipment, whatever. They go to their bank and they say I need to borrow to pay the US company for the equipment. And when they get a term sheet from their local bank, if you're familiar with international business and international finance, the cost can be much higher than what we're used to paying in the US as far as cost of capital Cost of capital I've seen even triple and quadruple in some of these developing markets. And then the buyer the deal falls to the wayside because the buyer can't afford to pay the bank all this cost associated with the capital. So in situations like that and kind of high cost capital markets, we can get involved and find a lender, as long as we've got good audited financial statements and they meet credit standards, we can find a lender to give that foreign buyer a term loan, a three to seven year term loan, of which we guarantee repayment of to the lender, to buy that US made capital equipment. So, in simple terms, we can finance a foreign buyer when the foreign buyer is buying US made equipment, and what we have found is the US companies that really know this product inside and out use that as a competitive advantage. They're saying, hey, sure, on one hand, here's my quotation for the equipment and on the other hand, I can get you finance if you need it. And I can get you finance if you need it. And the companies that do that well, I mean their sales shoot through the roof because now they become this finance facilitator for foreign buyers to access cheaper capital, which we've even seen companies where maybe they're 10% higher on the bid than some of the other countries, but they're saving them 15% on the finance. Dave: Yeah, I can see that. Yeah, I can see that that's really clever. I was familiar with the first two pieces, but I really was not familiar with that. I mean, yeah, that's a real competitive advantage. I mean it makes you wonder how a company in I don't know pick your country, brazil, that you know is trying to compete Like how do they compete when they can't? I'm guessing that they probably don't have the same type of capability to offer you know these, you know more attractive financing rates. Eric: So, yeah, that's a great point XM Bank we're also referred as an export credit agency, eca. So every developed country in the world has the equivalent of us. Out of, let's say, roughly 200 countries, there's 120 of us representing the nation of each country. So what we know is, as it relates to international business, there are, you know, foreign. When there's foreign competition in the tender, sometimes that foreign competition knows about their local ECA also. Right, so they could be offering the same thing. Hey, I can get you, you know, finance through my local ECA. You know name, a country, country. So we want companies in the US to be aware of how we can help them and support them, just like other member countries of partner ECAs do, because it's a competitive advantage and if they're not aware of it, it's a loss really for the exporter. And I mentioned four products. So we went over export credit insurance, the working capital getting the foreign buyer a loan, and then the fourth one. It came out about a year and a half ago. It's a new product that we're super excited about and it's really domestic project finance where there's an export nexus. And what I mean by that, david, is let's take an industry, let's take LNG. When an LNG liquid natural gas. When liquid natural gas projects in wherever let's call it Texas, when they go live and you've got a solid entity set up for the purpose of building an LNG plant maybe there's corporate shareholders, maybe there's individual shareholders, whatever it may be when banks take a look at this and they see that it's a domestic project finance structure meaning the off of any kind of contract will repay the loan Bankers don't like that. Bankers don't like project finance. If we look at a project where there's an export nexus and what we define as an export nexus is 25% of the sales will be exported we could potentially be a lender or a loan guarantor to that domestic project as long as there's going to be 25% foreign sales, and we could go down to 15% if it's a small business, so we can involve oh, that's really cool. Dave: Yeah, because I mentioned the bank is going to say, yeah, it sounds like a great opportunity. Go find some investors to fund this and then, once you start exporting the LNG, give us a call. We'll give you some working capital and you'll work with XM to ensure the receivables, but until then, hey, it's on you. Eric: That's it. That's the problem. That's where a lot of these projects get stuck in the banking system as it relates to traditional banking. They can't get the money they need to lift this project up, and it could be a great project, but yeah, banks like to see history right. I want to see your balance sheet income statement, cash flow last three years. Let me underwrite it Well, there is none. It's a new project and we're building it. Well, we can't help you Go find some investors, and that's typically the conversations. So, instead of these deals disappearing, as long as there is solid offtake agreements, we can look at that, potentially to repay the loan, and we do that on the foreign buyer side too. Dave: Yeah, and to be fair to the bankers I know many bankers and have great relationships If a bank is paying 5% for a deposit and they're lending it out at, say, 8%, by the time they pay their fees and stuff they really don't have a lot of margin left. So you know they have an imputed default rate. You know that they can tolerate of like half a percent, right, maybe 1%, right. I mean, that's just their model. Eric: Margins are thin, you're right. Dave: Yeah, and they're probably even I'm guessing even prohibited from saying okay, yeah, we'll finance this deal for you, but this is high risk. So instead of a 7% loan, it's gonna be 30%. I mean, the banks probably aren't even allowed to do. There's probably usury laws or something. Am I correct in that? Eric: Yeah, yeah. So they would definitely view the risk differently as a domestic project finance. But I would say, even more so, the regulatory issues involving domestic project finance probably prohibit the lenders from doing that. Dave: Even oh yeah, yeah, that's right. I never thought about that. Eric: There's definitely some challenges in that space. I never thought about that. There's definitely some challenges in that space. Dave: Yeah, that makes sense because really, from a holistic perspective, you would say hey, bank, this isn't your sweet spot. This is like venture capital, risk capital. Let them find a lender, like a hard asset lender, that'll charge a much higher rate, or let them raise equity capital to finance this. This isn't what you're designed for, mr First National Bank, Exactly. Eric: Okay. Dave: What are some of the limits, minimum maximums for these different products? Let's start with the credit insurance. Is there a minimum size that you all have insurance? Is there a minimum size like that you all have? I mean, I'm guessing if somebody has a hundred dollar foreign receivable that they want to insure, probably doesn't really make sense for everybody. So is there a minimum size? Is it a hard minimum or kind of a soft minimum? Eric: Yeah, that's a great question. So we don't have a minimum per se, documented minimum, but yeah, it's got to make sense right To go through the process. So I mean, we've insured receivables as low as a couple thousand bucks, so that's for credit insurance. For working capital we also don't have a minimum, but that's set by the lender. So we say hey, as long as the lender will do the loan, we'll take a look at the guarantee and most lenders that we have spoken to we probably would say that the minimum with most lenders is around a half a million for a working capital line of credit. And then on the foreign buyer side, again it's got to make sense to the lender. We don't have a minimum. Most lenders, I would say the minimum I've seen where a US lender would give a loan to a foreign buyer is also around a half a million. Maximum, no maximum, but anything above 25 million has to go to our board. The largest we did in the bank's history was in Mozambique, for an LNG facility was 5 billion. Oh wow. Dave: And then are there limits on the working capital and credit insurance, similar limits that require board approval. Eric: Anything above 25. Yep, it's the same 25 number, correct, which it's. You know it's not prohibitive, it just adds another layer to the process. Yeah. Dave: And even again, even if XM wasn't involved, I know a lot of banks, just you know, when loans get above a certain amount they want to syndicate them with other banks, just for their own risk. And I think a lot of times those syndication amounts for a medium-sized bank will start in that 10 to $25 million, as I understand it. And then what about the domestic projects that have 25% export expectations, any minimum or maximums there that you've seen? Eric: So I would say there's no hard set minimum, but the soft minimum I'm seeing is probably 5 million plus and the reason for that is the SBA, the Small Business Administration, also a federal government agency. They have similar products that go up to five, so this will take it past five and we don't want to compete with another government agency. They have similar products that go up to five, so this will take it past five and we don't want to compete with another government agency, so it's five below. Sba might be a better fit. Five above we're probably the only game in town. Okay, zero to five, taking some notes on this Five plus. Dave: You know, one of the other interesting things is we've had this conversation that if you think people have never heard of XM, they're even, I think, less likely to have heard of the ICDISC program. You know we specialize and what's interesting is how is the number of parallels? I mean, the thing that I can't, you know that blows me away is how logical everything is with XM. Like you know, there's a, you know there's a perhaps a belief that some government programs, agencies that there's no real logic to it. It was just it was some negotiation in Congress and they had just some arbitrary rules. But you know, as I kind of look at these, they just all seems very logical, right? And you know, like you know, above a certain amount you need board approval Again, just like in a bank, right, when they're doing a $25 million loan, it's probably got to go to a loan review committee or something. But the other thing is there's some similarities between XM and the ICDISC and one of them is the 51% US content. Can you explain how that works with XM, because I think it's pretty much the same as ICDISC. Eric: To my knowledge it is also yeah. So it goes back to really the mission right Creating jobs through US exports, and we want to stimulate US manufacturing. So we can't support a trade where you know Houston companies buying from China and sending it down to you know name a country in South America. There's no value add for the country. So Congress basically put a policy to the agency that says anything that we support has to be greater than 50% US content. So another way of saying it's just 51%. Right, majority of the product has to be US content, and the way that we calculate that is we look at the cost. So if they're selling a widget that they sell for $100, but it costs $70, we're going to look at the $70 and say $30 of that, 70 needs to be US content. So that's really we look at the cost and the majority of the cost needs to be US made, whether it's product. Dave: Or another way of saying it is no more than $36 foreign cost Yep, that makes sense. Eric: And if it's a service, by the way, sometimes we get these service questions, by the way, because sometimes we get these service questions where, hey, you know, I'm an engineering company designing, you know, a refinery plant for a foreign buyer. How do I look at that as far as US content? So what we do is we say, okay, start with your invoice. Right, whatever you're billing out, if it says engineering services or CAD drawings or whatever, take that and then look at the cost and greater than 50% needs to be US citizens or green card holders as part of that cost for services. So we basically look at the citizenship of the provider for evaluating US content and the cost. Dave: Yeah, and that's somewhat similar to the ICDISC really only includes two types of services that are eligible engineering services and architectural services for foreign construction projects or services that are an integral part of the sale. You know, like if you sell a product for a million dollars and there's a $200,000 installation service, as long as that's an integral part of the, you know the project that qualifies, you know that service does. But yeah, that's interesting. So let's say somebody says hey, you know, eric, I really like the sound of this and I'd like to talk to you. But you know, I just feel like you know, you're probably a lifelong government employee. You probably want to work right out of college. You don't know what it's like to sit in my shoes. You don't know what it's like to have been on the private side. You know having these foreign customers. What would you say to them? Eric: Yeah, so being a government employee is new to me also, yeah, so after college I started at a company and worked there for a decade, grew into sweat equity. I was a part minority shareholder and I was a customer of Ex-Im Bank for 10 years. Yeah, we were a company that exported capital equipment all over the world, but with a concentration in Sub-Saharan Africa. Okay, and we grew rapidly with the help of Ex-Im Bank. We used all the products of credit insurance, the working capital, getting the foreign buyer a loan and that really became a competitive advantage to the company. Because we looked at ourselves saying, hey, we're an equipment supplier, but so is the other hundreds of companies around, if not thousands of companies. How do we make ourselves different? And the finance became very important to that conversation, because you can Google, search equipment companies in the US and you're going through thousands of pages trying to find an equipment supplier. But not everybody is saying, hey, we have financial solutions too. If you need them, we can get you a loan. We can sell to you an open account with our insurance. We can get the capital we need to fill these export purchase orders. We can get the line of credit that we need to send bid bonds and performance bonds to some of these large tenders. So, going back to your question, I've been at Exxon for seven years, but the majority of my career was in the private sector and being a minority shareholder of a company that used the bank that I work for now to grow a small business. Dave: What a great story, like it would seem like you have the perfect background for your role I mean, you're actually a customer for your role. I mean you're actually a customer. So the private companies that you're trying to help you really do understand what it's like to be in their shoes. Eric: I think most employees that work here at ExxonMobil found we're very service oriented. We like to help. We like to help. It's fun for us to help. It's fun for me to help. The best part of my day is meeting small business exporters, helping them become aware of all the resources that are available to them to become more competitive and grow, like we did when I was with that company. Dave: Yeah, it's just amazing how similar our days are. That's also the favorite part of my job is when I get a phone call from somebody and they say hey, you know, bob said I should call you. You know we're. Our exports have really grown a lot, and there's this thing called ICDISC and you know, tell us about it, are we the right fit? And it's great to be able to help them. Oh, I was just going to ask you something. Oh, what about indirect exports? Do they qualify under an indirect export? Eric: Great question, yeah, so under the working capital it does. So if you have an exporter that's selling to you know name a major company, let's say a major oil and gas company who in turn is exporting that out, we call that an indirect export. That does qualify them to get the capital they need to fill that order. Dave: Yep, Another parallel with the IC disk. The IC disk is the same way. Yeah, Most of our clients are actually indirect exporters. So some of the products would not be as beneficial, you know, like the credit insurance, for example, because they don't have any foreign receivables. But you know, they don't have any foreign receivables, but they still may have use for some of the other products. Okay, so I've got just a couple more questions. Eric: Well, first off, is there anything we didn't cover that you wish I had? I would say there's other government resources that every exporter should know. Dave: Okay, what are those? Eric: Yeah, so one of them is the US Commercial Services. They're a part of the Department of Commerce and they've got an office in every major city in the US. I think there's a hundred, if I remember right, a hundred US Commercial Service offices scattered throughout the US. If you're in Houston, there's one in Houston. Great folks, we work with them closely. They've got some really good products as well for exporters. One of them is called the Gold Key, and the Gold Key it basically connects buyer and seller. So once the agency understands the company, they met with them. They understand the company, they understand what they're selling. They have to be what's called export ready. So an existing business that's already selling, let's say they're successful here domestically and they want to export. You know, let's say that to the, to our closest neighbors, first Canada and Mexico. But they're like hey, I don't, how do I even do that? How do I find a buyer, how do I find a distributor in these countries? That's really the first step in kind of the. The maze of exporting is first you got, you have to have a buyer. We're kind of second to that right. Once you have a buyer, then it's money talks and then we get involved. But even before us. The commercial services can get involved and under the gold key they can find distributors, partners, buyers in foreign markets. Wow, yeah, under the gold key. So they basically, once they understand the business, they work with the embassy in that country and say, hey, I've got, you know, bob, here's his company, been around for 10 years, successful in the U? S, but they want to start with Mexico. And can you find them buyers, can you find them distributors? And they try to play matchmaker. So they generate a list and they recommend going to the country that you want to export to shake hands, stare them in the face, sit down with them physically, because that's another important thing in international business you can't just stay behind the phone or email. You really have to go to these places. Dave: Wow, so that's amazing. Now the bad news, Eric, is you and XM may have just dropped to number two as far as my favorite government agency. I mean, depending on where a company is, that might be even more valuable, right? Because without the customers, they don't even need the other products of XM. That's really cruel. Eric: That's right yeah. I mean they need a buyer before they come to XM. They need a foreign buyer and commercial services can help with that. Dave: So be careful. You're about to list some other agencies and may further knock you down on the priority list, so be careful there. Eric: That's OK, we're here to help. So you know. Another problem with small businesses you know I'm selling domestically. You know successful I'm selling domestically. You know I'm successful. Maybe I'm running on thin margins. I don't have the capital that I need to go into all these countries and spend all this money and cross my fingers that I get business. And I just don't want to spend that kind of money and risk that kind of money because I need to keep my lights on and pay employees first. So there's something called the STEP grant S-T-E-P grant. Dave: STEP grant. Eric: It stands for statewide trade export promotion, so most states participate in it. It's federal money given to the states who in turn give grant money to companies who are looking to export, and they can use that grant money for travel you know, hotel, stay, airfare. They want to do website translation on their website from you know English to Mandarin and Spanish to. You know capture half the world. They want to. You know create design, create print flyers. You know any kind of marketing collateral that will aid them in promoting their company to foreign buyers. This is a reimbursable grant, which means you apply for it. You can say, hey, I want to go to Mexico, my airfare is going to cost this, my hotel is going to cost this, conference in Mexico is going to cost this, and all together it's going to be $10,000. So you apply for it and then, once approved, you can get up to 75% of that back. Dave: So you have to actually spend the money. Eric: First you got to spend. That's the key thing there. You got to spend the money, but you got to get it approved. Once it's approved, then you spend the money and then you come back and give them your receipts. Dave: Wow, that's pretty cool. Does that fall under one of the federal agencies? Is that kind of the ultimate umbrella, or is it really more of a state by state program? Eric: In Texas the Department of Ag is administering the fund and I think it does vary state by state on who holds the money and approves it and disperses the money, and I may be wrong, but I think it goes up to $10,000. It's either $7,500 or $10,000 max amount that can be approved. Okay, you can apply every year. Some companies do that. Okay, and what else? Are there some other? The SBA, small Business Administration Sure, most people know them for domestic business, but they also have an export arm called the OIT, which is Office of International Trade. So they have export finance products just like we do. They're not competitive to one another. They're slightly different in various aspects. They can get you working capital, usually for smaller loans, or they can get you something called an international trade loan and what that is used for is like, hey, I need to buy some capital equipment to go into my factory and it's going to cost a million bucks and it's going to generate export sales, that kind of finance structure. Dave: Is the structure kind of the same, or does the borrower have to put up a bigger percentage? Or do you know? Eric: For the international trade loan. I think it's similar. They guarantee the lender just like we guarantee the lender. The international trade loan I think it's similar. They guarantee the lender just like we guarantee the lender and lenders. You know, we like to say the lender makes the decision because our guarantees are slightly different than one another. So some lenders will say, hey, I'm more comfortable with XM, or hey, I'm more comfortable with the SBA, or hey, this is above $5 million. The only one you could do is XM Bank. So it's really up to the lender to evaluate the guarantee and what fits them best. Dave: Well, that is awesome. Any other government agencies that you tend to work with regularly those are the big ones. Eric: They'll always be in the same circles the SBA, the commercial services, and ourselves in the same circles, promoting as much as we can to our communities. Dave: That's awesome. Well, this has been so informative. I really appreciate the time. I just have two more questions, and they're really kind of fun ones, okay. So the first one is if you could go back in time and give advice to yourself, like right, when you were graduating college, what advice might you give to yourself? You know, with the benefit of hindsight, you know, if you kind of go back in time. Eric: What advice might you? Dave: give to yourself. You know, with the benefit of hindsight, you know if you kind of go back in time what advice might you give to yourself, you know? Things to do instead, or do sooner, or what comes to mind. Eric: That's a really good question, you know, going back in time, I would say, for the company that I worked for and some of the things that I don't like to say did wrong. But if we could repeat it and how we would do it differently. When the business grows and we grew fast our operational costs also grew fast and I think if we were better controlling the operational cost when there was a dip in revenue, there wouldn't be so much growing pains or slowing pains. I think getting a better grasp operationally on a business when it's going through the growth phase is key to its long-term success, because a business is not always going to accelerate up. There's going to be peaks and valleys and as long as you manage the operational cost of the company, it can get through. You know look at COVID right Nobody predicted that how many businesses went through all kinds of painful experiences. So that, going back in time, just from a business standpoint, I think that would have been super helpful in our judgment and assessment of looking towards the future. Dave: Okay, I really like that. Well, we just have one left, and this one's even more fun. Don't think about this, I just want. It's kind of a snap answer. Okay, so you're a native Texan, right Native Houstonian, tex-mex or barbecue. Eric: Oh, I got to go with Tex-Mex. I love barbecue, barbecue. Oh, I gotta go with tex-mex. I love barbecue, but you know the chips and queso and salsa and guacamole. Dave: I don't think everything competes with that. Yeah, I, I asked this question of all my guests and and I had two answers that were interesting. One answer was if it's, if I know that the food is going to be average, I, I absolutely would take the Tex-Mex, because Tex-Mex has more tolerance for averageness. Ok, they said. But if it's going to be world class, then they would take the barbecue. But they don't want mediocre, tough, dried out brisket. Ok, so I'm like, well, that's a good one. And then I had a guest telling me about I forget the name of the place, but it was a place that had like brisket tacos or brisket enchiladas, and they basically said both, they'll take both. Eric: There you go. I like that. Dave: Yeah, I am with you. If people want to get ahold of you, what's the best way to reach out? I know you're on LinkedIn. Are you very active on LinkedIn? Eric: Not super active on LinkedIn, but I'm very accessible Cell phone, email, office phone. You can always get ahold of me. Dave: What's the email address? Eric: So ericmiller M-I-L--LE-R X-M-E-X-I-Mgov gov. Dave: So eric.miller@xmexim.gov and if they want to just call you, what's the best number to reach you? Eric: at 713-306-7969 awesome. Dave: well, thank you so much for taking the time to come on here. This may be the most information dense episode I've ever done for an exporter. Usually it seems like we've got one or two good nuggets, but we may have a dozen takeaways, so thank you so much for making time out of your day and this has really been fun. And don't be surprised when this goes live if you don't have a few folks reaching out to you. Eric: I look forward to it. Thanks for having me. It's been an honor. Special Guest: Eric Miller.

The IC-DISC Show
Ep052: Mastering Finance with Nearshoring Insights with Dan Corredor

The IC-DISC Show

Play Episode Listen Later Mar 4, 2024 38:28


In today's episode of the IC-DISC show, I sit down with Dan Corredor, the owner of Strategic CFO, to discuss how his firm is revolutionizing the accounting landscape through near-shoring in Mexico. We explore Dan's journey starting in Colombia and arriving in Houston, where his bilingual skills have helped Strategic CFO carveout a unique niche. Our conversation reveals how Strategic CFO blends accounting expertise with innovative strategies to strengthen businesses from the inside out. Through insights on US GAAP, technology, and building capable teams, Dan shows us why accounting is about more than compliance - it's about fostering strategic growth. Near the end, Dan offers us personal anecdotes about cultivating early savings habits and his culinary interests. Our discussion provides a blueprint for navigating accounting challenges with an international perspective and strategic foresight to propel businesses higher.   SHOW HIGHLIGHTS Dan Corredor's firm, Strategic CFO, is leading a cost-saving revolution by near-shoring back-office accounting services to Mexico, significantly reducing costs compared to traditional US-based services. Strategic CFO was acquired by Dan Corridor in 2017 after the passing of founder Jim Wilkinson, and Dan has continued to evolve the company while maintaining its legacy. We discuss the importance of differentiating between bookkeeping and accounting, where bookkeeping involves recording transactions and accounting involves analyzing and interpreting financial data according to US GAAP. We highlight how an effective accounting team can steer companies beyond outdated systems, and how technology is transforming financial statement preparation. Dan emphasizes the symbiotic client relationships that result from a combination of coachability and strategic foresight in financial matters. There's a discussion about the challenges in the US accounting landscape, including talent shortages and wage inflation, and how near-sourcing with Mexican talent offers a solution. The near-sourcing model involves Mexican employees supervised by Texas-based controllers, ensuring quality control while offering CFO-level support to US companies. We touch upon the personal side of Dan Corridor's journey, including the importance of early financial savings and sharing personal culinary favorites, to connect with the audience. Strategic CFO brings a unique international perspective to each client they serve, emphasizing their hands-on approach and operational expertise. We wrap up with anecdotes and stories that provide insight into the practical application of financial strategies and how companies can scale efficiently with the right accounting support. LINKSShow Notes Be a Guest About IC-DISC Alliance About Strategic CFO GUEST Dan CorredorAbout Dan TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hi, my name is David Spray. Welcome to another episode of the IC-DISC Show. Today, my guest is Dan Corredor, the owner of Strategic CFO. Strategic CFO is like many virtual CFO service companies, except that Strategic CFO has an interesting twist that they implemented a little over a year ago. They use what Dan calls near-shoring similar to offshoring, but done in Mexico, where it is very near, and we go into great detail about how they have developed a model that allows for providing professional grade back office accounting for 60% less than a traditional US-sourced solution. There's a lot of great ideas in here, whether you're looking at developing a professionalized accounting group or not. I hope you enjoy this episode as much as I did. Good morning, Dan. Welcome to the podcast. Dan: Good morning David. Thanks for having me. My pleasure, my pleasure. Dave: So where are you calling in from today? What part of the world are you in? Dan: So we are in Shurgland, texas, which is a suburb of Houston, houston, gotcha. Dave: So let's so. You're a native of Houston. Dan: No, I was actually born in Bogota, colombia, in South America. Dave: Okay. Dan: My family moved to the States when I was a baby about six months old, grew up First 10 years in Ohio, moved to Houston area in 1976, and we've been here ever since. Dave: Oh wow, Did y'all speak Spanish at home then? Dan: We did. That was my first language. My dad always said speak Spanish at home and I don't care what you speak outside of house. We learned English outside the house when I went to school and we still speak Spanish today, and my kids do as well. Dave: That's awesome. I'm so jealous. My heritage is German and both of my grandmothers were born in the Dakotas in German communities. They only spoke German until they started school, but then they married non-German guys and then it was during World War II where, you know, speaking German was kind of frowned upon, so we lost the language. I'm always jealous of you truly bilingual folks, and bilingual with no accent in either language, because I'm assuming your Spanish has a nice Colombian accent. Dan: Right, it's pretty good as well. Yeah, it's certainly paid off. I really think that I've gotten a couple of jobs I've had in my career because most of the time I spoke Spanish and could be in Latin America. Dave: That's awesome and good for you for keeping it going to the next generation. I'm told that's easy to kind of let it slide. Dan: Especially as kids grow up, you know, get a little bit older and they start talking back in English and we have to kind of remind them. But it works. You know, my kids are not 20 and 21, and they both are fluent Spanish and English. Dave: That's awesome. What a great skill set to launch them into the world with. Dan: Yeah, we're proud of them. Dave: That's great. So you end up in Houston at some point, at least when you went to college. Dan: Yes, I went to University of Houston, got an accounting degree there and I started working in Houston in oil and gas production first, and then oil and gas services. So yeah, it's always been in Houston, except for two years in Dallas and then almost about four years as an expat in Mexico. Dave: So other than that, always based in Houston- Okay, yeah, I tell people you go through it's like the stages of grief. I tell people that like it's the stages of Houston, right, like when you first get here at least this is what I went through you hate it. There's like it seems like an ugly city. It's flat, you know the traffic, the humidity in the summertime. Then after a while you start to tolerate it and then at some point it kind of gets in your blood and if you ever move away you're like, wow, I really miss that place. That place has got a lot going for it. Dan: Yeah, I've always enjoyed it. You know I've always liked the Houston area and love Texas. Houston has been great. I love the climate, except for these January February days where you know we made it up in 32 degrees. I don't like that. But I don't mind. It has grown a lot. The last few years has experienced a tremendous amount of growth. Dave: Especially where you are. Yeah, I remember when Sugar Land was the middle of nowhere, the country it was nothing. Dan: It was nothing. I remember going to school elementary school we'd go to private school, st Thomas Memorial, and I'd tell kids where I live and I thought I was crazy. You live where you know, but it was only a 30 minute drive back then, so I know. Dave: Well, let's talk about strategic when. When did you become involved in strategic CFO? When did you acquire it? Dan: So I acquired the business in October 2017. The business has been around since the mid 90s. The founder, jim Wilkinson, was a colleague of mine and I actually met him in the 90s and it was ironic. I met him because my brother-in-law and his family hired Jim Wilkinson back in 96 or 97 to help him on a project as a CFO and my brother-in-law said, hey, you got to meet this guy. He's a really nice guy. You know, in Houston is your area. So I met him back then and you know, jim and I had similar backgrounds in regards to the type of things. We worked on our personalities, so we would do lunch and breakfast, you know, quarterly or every six months. Over the years Never worked with each other or for each other, but we'd networked a lot and we'd run into each other. We stayed in touch. We even referred business back and forth to each other, so that you know Jim is the founder and started this business, started the brand, did a great name, developing the brand, the strategic CFO, and he started our online business where we sell a membership subscription and some coaching workshops. Jim was very much a strategic coach. He loved the academic side of accounting and operations. He was very involved with the entrepreneurship program at the University of Houston, so all that really strengthened the business. And, unfortunately, jim went to bed one day in 2017 in the summer and didn't wake up and passed away. So it was really sad. I unfortunately didn't hear about his passing for two or three months afterwards and I was not able to attend his funeral, but I heard it was a beautiful funeral with, you know, a thousand people. So that was Jim. You know he was a network, he had lots of friends and you know so when he passed, I was at a company called Opportun and I was a restructuring group and I was finding an opportunity to love that firm. They've done a great job over there. But when Jim passed, you know, I thought to myself. You know, I've always been, you know, kind of un-perno myself. I've always had the back of my mind wanting to do something on my own. So when Jim passed, I approached the family and asked them what are they going to do with the firm? And they really didn't have a plan of action. So they put me in touch with their attorney and, make long story short, I acquired the firm in October 2017. And it's been great ever since. This is a year six. I can't believe we've already been here six years and we've had a great firm, great growth. We've got really good people. The brand continues to build and strength and it's a well-known brand and I meet a lot of people that a new Jim you know, and they go yeah, I knew Jim, you know, and congrats for taking over Jim's business. You know, so to me it's a privilege to take on his legacy. Dave: Yeah, no, I really like Jim. I think the last time I had dinner with him he had a restaurant I forget where it was in West U that he liked to go to and we'd had dinner or drinks probably after work one day, but that was about a year before his passing, and also like you. Well, no, I think I did hear about it, but I was out of town, I was in, I was out of state and was not able to make the funeral. But same thing I heard. Yeah it was well attended. Well, I'm glad that you reached out to the family because I'm sure they were. His wife was likely in shock from the whole thing. And so that probably worked out well that there was somebody that she knew him had a clean relationship with. So that's great. So talk to me about who are the companies that you all are best set up to serve what's really your sweet spot and who you really can add value to Right. Dan: So people ask us what are the typical companies you work on and boy it's a wide range Our clients, our smallest clients probably seven million in revenue, and our largest client is literally a 13 billion public and trade company. Dave: So it's a wide range. Dan: Now what's right down kind of the middle of the fairway? It's that typical entrepreneur or family owned business that started small and grew and is now doing 40, 50, 80 million hours in revenue and they need to professionalize the back office. It's the companies that started with very basic financial statements and cash reporting and things like that and have bookkeepers and then they move on and now their bank or their partners or investors somebody or the business owner needs professional financial statements. So we professionalize the back office, we professionalize your financial statements. I always explain to business I have this same discussion almost every single day with business owners there's a difference between bookkeeping and accounting and everybody knows bookkeeping. Everybody does bookkeeping. Bookkeeping is entering transactions into a system. You enter a PAR, you push a button, generate a report. That's bookkeeping. We don't do bookkeeping. We don't do that clerical, administrative entering transactions. We will do it as support staff, but we do accounting. We apply accounting principles based on US GAF to those transactions and it starts with everything on the P&L and everything on the balance sheet. You can go to line by line and there are some accounting principles that apply to each one of those transactions. Perfect example Yesterday I was at a client meeting. It's been a fairly new client and they have a lot of manual processes and the transactions on the bookkeeping side. And we said, hey, we can automate this and then all you're going to need is the controller and the accounting manager. And his response is wait a minute, but if you automate all this transactions, I don't need anybody. And I was like well, you're automating the bookkeeping, you're not automating the accounting. Somebody has to apply the knowledge of accounting principles to all those transactions to make sure you have the right P&L and the right balance sheet. But if you just do the bookkeeping, then all you have, in whatever accounting system you're using, is transactions in a system that are really meaningless because you don't have the right margins, you don't have the right assets, you don't have the right liabilities, because you're not applying accounting principles. So oftentimes we find ourselves as a firm educating and coaching the business owners on what is accounting. Why do they need financial statements based on US GAAP? It's not just for the public and credit companies that are trading on the Dow Jones, it's not for those billion dollar companies Every business if you don't have the proper financial statements the financial we call it financial tools, because it's more than just financial statements. If you don't have good financial tools, how do you make decisions in your business? How do you know what projects are making money and not making money truly based on accounting principles, not on a cash basis? So we have to often educate them. So our ideal company is one. Well, one is the entrepreneur or business owner that wants to listen, because we have some that they don't know what they don't know and they think. I had one business owner not too long ago, probably four months ago, telling me that these financial tools and financial statements are just purple unicorns. I was like, okay, so if somebody doesn't want to accept the fact that I've been doing this for 32 years and we know what financial statements are and how they improve your business, if that business owner thinks that they know more than we do, we can help them. If they don't want to be coached, if they don't want to listen, we can't, and we've run into those. We've run into business owners that they think they know everything. They've run their business 20, 30 years, which they run very well. They have good widgets that they make, but they don't know anything about financial statements or accounting principles. So that's the ideal client when it's coachable when it allows us to bring process and procedures and US gap so that they can have not only good financial statements, which are all historical in nature, but also what do we do with that data? Now we have to interpret that historical information, forecast it, analyze it, look at margins so that the business owner can make better decisions about the future. And we that's hence our name, strategic CFO we always want to think strategically. What do we do with that data? To interpret it so that we can properly forecast and know where the business is going and keep it financially healthy. The balance sheet and the P&L are going to describe to you the health of the business and we want to make sure it stays healthy. So that's the ideal client. Dave: So it sounds like yeah. So it sounds like really it's. Companies are kind of a victim of their own success. You know, companies who have, I mean, a $5 million company who stays static for 20 years, you know probably can't add as much value, but that $5 million company that quadruples in revenue over five to 10 years, where they outgrow their accounting system, their processes, the team. It sounds like that's where the opportunity starts, with you all. Dan: That's right. That's right when they want to grow, they want to professionalize the back office, have professional finance savings. Now there's a lot of companies do what we do and since I bought the firm, I've always thought how can we differentiate ourselves? How can we really stand out and bring something to the table? So initially, the first five years of voting the business, I thought that you know we're and it's true, we are very different because we do have a tremendous amount of operational experience. Myself speaking, I've been CEO of companies with as many as 2000 people. I've been general manager of business. When I was in an expat in Mexico, I was general manager for that business after first being the CFO. So we've got tremendous, got tremendous operational experience. I've been interim CEO for one of our clients as strategic CFO. We have that operation, and operations and accounting always have to talk to each other, Sure, but about a year and one month ago, year and two months ago, we really came up with a differentiating factor where yeah. So we, you know I've always been against outsourced accounting and I've been asked previously if we do outsource counting. I've always said no and I don't want to do it because the companies that exist today that do the traditional outsource accounting. I have two main problems with them. Number one is that they are very far removed from the operation. They are located somewhere else. They never said foot in the business, so there's not that connection with operations. Number two is that those companies do outsource accounting. They're working on 10 other clients at the same time, so the business doesn't really get the biggest bang for their buck, and that always bugging as being an operating guy. So, out of a need, one of our clients who came to us said Dan, we love y'all, we love these two people you have here. They're doing a great job, they find us. They finally got us professional accounting, financial statements and these tools and we budget and forecasting all this stuff. But we can't afford you because we're charging U of S rates and we have to charge US rates. We have to pay our people good wages, fair wages. We have to have a little margin in it. We're not going to become millionaires out of this, but we have to have a margin. So I told the owner. I said you know what? You're right, you can't afford us, you're too small. They were seven million in our business. So I went to the drawing board and came back a couple months later and we have developed now a product called mirror sourcing. Mirror sourcing is outsourced accounting, improved and on steroids. We took those two things that I don't like, which is far removed from the operation and working on multiple clients at once. So what we've done with mirror sourcing we will hire an accounting team and it's it starts. It could be a team of two kind of the typical model. It could be one, it could be 10. We actually have one that's 20, but the typical model is a controller and accounting manager. We hire them. They're dedicated to your business and they are on live every day. They only work for you. They are on teams. You go to the group and teams and join a meeting. You're talking to your accounting teams, like having them down the hall Monday through Friday. So that that eliminates that they only work for you, they're not working for anybody else. Number two the onboarding of that team and quarterly visits are on site. So the business owner, the operating team, the clerical staff. They get to know the accounting team because the onboarding is there and on according to the basis. They fly in and they sit there and they do a quarterly review review with you and they're usually there three to five days with you at the office, working with you, hand in hand. So now you start developing that relationship. Now you have a connection between the accounting team and the operations and it's dedicated team and we're able to offer that at a 60% savings. That's six zero, wow, that's huge. Yeah, because the team happens to be located in Mexico. Now why Mexico? Mexico? I spent four years in NexFAT there. I got to work with all the big four firms, got to establish a good network over there in Latin America and Mexico and Columbia and other places. There are very strong professionals. And let's just talk about accounting. The accounting professionals. The accounting professionals that we hire usually have big four experience. They work for US companies. They're all bilingual, they speak very good English, they all know US GAAP and they just happen to work remotely for that period of time between their visits and the wages and economy in Mexico is much different than US. A controller in the US will easily a qualified controller. Let me start with that, because I've seen people labeled controllers that aren't. A qualified controller is the $150,000 person in the US. An accounting manager is going to be $85,000, $90,000 person. In the US. You're spending with benefits and 401k and taxes and everything else. You're going to spend over $300,000, $350,000 on just two people for a small 10 million dollar business. That's a big pill to swallow, sure, we realize that. So we've brought that cost down. So for $12,500 a month, which is less than half of what you'd pay here, you get a team of two qualified professionals dedicated to your business that are providing this professional accounting. We started this out of a need with one company we're up to 10 and we had a very. I have got a contact at a very large public-traded company and I was telling her about this over dinner. She came back to me a couple of days later and she goes you know near source thing you told me about, can you scale that up? I said absolutely. Make long story short. We've opened up an office in Monterey, mexico, only for this publicly-traded company of 13 billion and we now have yeah, we now have I think we're at 22 accounts and that's probably going to be over 30 or 40 accounts because again, any business will benefit from reducing costs. So this large public-traded company is shifting some accounting rules and it could be AP accounts, payable accounts, receivable fixed assets, inter-company cash applications, whatever the needs are. We're able to provide that a huge savings. So with that we've developed near source and it's a successful model. It applies to any business anywhere in the US but we're able to finally bring professional accounting the work done remotely but it's on-site business every three months for 60% savings. So that's a new differentiating factor for our firm at strategic CFO and we think that's going to really take. It has taken off. We think it's going to be a change, game changer for us and our future as a business. We'll continue to do everything we're doing. We're not leaving that, but we're just adding to our revenue stream. Dave: That's really. I really appreciate the innovation of that, and it also just seems like the college students just are not enamored with entering the accounting profession right. There just seems to be staffing shortages and whereas it seems like these countries outside the US there's a greater enthusiasm to do the work. Dan: Yep, there's a large pool. There's a large pool there. You're right. I heard numbers as high as 30% less enrollment in accounting in colleges over the last couple years than historical. So there are less people entering the accounting profession. A lot of them have retired. A lot of people have simply left the accounting profession. It can be grueling, it could be long days and long month ends and long quarters, long year ends. So people have found other ways to make a living and that means it's supply and demand. That means the ones that stay in place, that are controllers and account managers. The wages they're demanding higher wages because there's less of them and there's high turnover. That's. The other thing is that companies, if they hire us in our near sourcing team, if there's tone or turnover, that's our problem, it's not the company's problem. We will fill in a role, fill in a position, if somebody leaves the near sourcing team and we have such a large stack of resumes that we're able to do this quickly. So now we've got now over 30, 35 accounts in Mexico working for us and we hope to double that number in 2024. So we are going to have a very large pool. We have a formal legal entity, we've got Bank account in Mexico, we've got any in Mexico. Payroll in Mexico. We're paying our taxes in Mexico, so it's all legit. It's all meeting all the guidelines and labor requirements that we do in Mexico. But even with all that, we're able to save US businesses a tremendous amount of money. Dave: That's awesome, and I was just reading about a new Department of Labor ruling making it even more difficult for companies to have contractors. There's always this desire by the federal government to have as few people classified as contractors as possible, and it seems like your model avoids those issues as well, because these aren't even US contractors. Right, that's right. Dan: That's correct. Yeah, they're all our employees but they're through a Mexican entity that we have down in Mexico. I failed to mention that. Each team is supervised by one of the controllers we have here in Texas. That controller is available if the client says, hey, I need to see somebody tomorrow. You know, all right, fine, controller myself can the car and go see the client and a month end all the. We have quality control. The controller here in Houston reviews a month and reports, meets with the team several times during the week. So the controller usually supervises three or four teams and that's how we're splitting it up. So the controller is busy full time. We'll continue to hire local controllers in Houston because we need more supervisors and are supervising these accounting teams in Mexico. So we do have local support and, being the strategic CFO, our specialty is CFOs, so we actually bring that to the table also. So a company, by signing up with us for the near sourcing, yes, they get the team, but they also get the support of our firm at the CFO level. So I've attended many bank meetings, many business owner meetings you know, strategic meetings with business owners because they are our clients and we're able to provide that CFO support by them joining our near sourcing model. Dave: Now I really, I really love that and I, you know, our clients tend to be similar to yours, you know, except all of our clients are privately held. You know median annual revenues probably 60 or $75 million, and so here's a question so there's obviously a cost to professionalizing the back office accounting function. Dan: What are? Dave: some of the financial benefits to having more. So, as I mentioned, there's a cost to professionalizing your back office, right, but I'm sure there's also financial benefit. What are some of the financial benefits that you've seen from companies who do upgrade their accounting function, the quality of their financial statement? I mean, I can imagine some benefits, but what are some of the benefits you've seen? Dan: Great question and oftentimes a new business owner that I meet will ask me the same question. So my response is if you do not do this, if you do not spend money on professional accounting we call US GAAP accounting whatever books and records you're keeping are wrong Period they're wrong. The most common example is cash basis account. If you manufacture widgets or you install something or you have contracts and you do not have the professional US GAAP accounting, you do not have a true picture of your margins Period Because it's cash basis. The world we live in is a world of accrual accounting and I don't want to get into accounting and accruals and all that, but it's a timing difference. The easiest example is an invoice and a counter-sealable. That is, in essence, the most basic example of an accrual. We have a timing difference. That's the economy we live in. Unless you sell the company that does not need professional accounting like we provide, is the guy who has a hamburger stand and sells burgers for cash and receives every day, for example, a little bit bigger than the hamburger stand or hotdog stand. We really can't help. For example, a fast food business that's point of sale. They sell a burger and fries and they collect At the franchisee level. At that small business level, they're not going to benefit from US GAAP accounting. Now the company that owns them and has multiple franchises will, because they've got accruals, they've got vendors and they've got this and they've got that and they buy machines the cash basis transaction. In the most simplest explanation, if I sell you something for cash and I don't have any inventory and I don't have any receivable or any payable or anything else, and I don't buy equipment, they don't need us. But that's a tiny business. That's what the US government calls a micro business. The companies we deal with are not micro businesses. The company we deal with have employees, they've got insurance, they buy equipment, they have inventory or they have complicated services or they have contracts that go over 30 days. There's some nuance and by not having professional accounting, you don't have a good financial statement. If you don't have a good income statement, how do you know your margins? How do you know what you really have? How do you know if you're losing money? By having them, not only do you have good reporting tools, but we've also increased your enterprise value. I've had several investment bankers tell me over the years that the difference between having the professional accounting versus not is at least a multiple of one of enterprise value. That's huge. If you've got a business that does a million dollars of EBITDA, that's a multiple of one. We just added a million dollars of value by bringing a professional accounting to your business. Not only does it help you in the short term which is running the business, because now you understand your margins and you're able to forecast and plan your cash flow and determine if you're going to reinvest in your business but we're also adding value on a long-term basis enterprise value those are the benefits and we're never going to cost you that added value that we bring to the table. We're not going to cost you a million dollars a year, but we're adding that value and what about Most business owners? Dave: will listen yeah and I can also imagine that, let's say, their bank starts requiring reviews or audits. I'm guessing that the audit fees by the accounting firm are probably going to be less if you're providing them professional financial statements that are gap basis already. Dan: That's right. So if somebody, first of all, I would recommend that everybody go through an audit because it's just good to have. But if you're required to have an audit, yes, an audit firm which we do not do audits we're not a CPA firm, but an audit firm will come in and do an audit First of all, they cannot complete an audit if you don't have professional accounting Right. So what the audit firm is going to tell you is you need to hire somebody, get your books and records per US gap so we can audit you. Otherwise, we're going to audit you and you're going to have a qualified opinion because you don't meet any of the accounting principles. And the audit firm cannot do that service for you because they get conflicted out. Dave: They can audit their own work. 30 years ago, I think they had more latitude. Dan: Yes, yeah, before my prior employer, enron, before Enron in 2000,. You know, the Sarbanes Oxley was formed. A lot of accounting principles were changed at that time. I think it was at that time that it was required that if you have to split your services, if you're going to be auditing, you can't be consulting and you can't be auditing your own work. So, and we've been hired by companies that are going through an audit, and audit firms have contacted us and said hey, I have a client, here's what they need help on to get their books and records to this professional level. And we are hired by the client. The audit firm comes in later, after we're done, and they can complete their audit and we're able to save us some money by doing that. Dave: But yes, I know that makes sense. What do you enjoy most about your role with the company? Dan: I love dealing with businesses that trust us and I've got, and most of our clients do, 95% of our clients do, or 99. We may have one or two that don't believe yet because we're still new, but I love getting involved with the business owner or business owners that trust us and they allow us to deliver over time. Because it takes time, it doesn't happen overnight. It'll take three or four months to develop a relationship. It'll develop six or eight months to finally get things really where they're seeing the deliverables. But I love seeing the transformation and we've got many examples in our firm of transformation where a company started with no financial reporting that was accurate to really good financial reporting and cash flow forecasts and budgeting and financial models where we interpret that data and everything's working. So watching that transformation is very rewarding. That's what I love the most and I love dealing with business owners on the operating side where we can add value as well. Dave: Sure, yeah, no, I can certainly relate to that. Well, I can't believe how fast this time has flown by. I've just a couple of kind of fun questions for you. Are you ready for some outside the box questions? Bring it on, I love it Awesome. So let's say you could go back in time and give advice to your 25 year old self. What advice might you give to your 25 year old self with the benefit of you know, the last few decades? Dan: If I were to go back to my 25 year old self, I'd say start saving money early. And that's what I tell my children. We had a discussion over Christmas In your early 20s. Unless you're really smart and talented and I wasn't you don't understand the time value of money and compounding interest. Dave: Yeah. Dan: Like you do now. And if I literally told my kids to go for Christmas, we had this exact same discussion. I said you know, take 25% of your paycheck and put it away in some account that you're never going to touch, yeah, don't even think about it. And by the time you're 50 or 60, you're going to see a huge nest egg and it's going to feel very rewarding. That's something I would do differently. I was. I got married late, you know, I was 34. So I worked hard. In my 20s I was already working for very large companies in nice positions controller roles. In my time I was 30 controller roles. So I was busy with making good money but also spending money, you know, getting the nice. I was really focused on getting the nice car, you know, traveling and, you know, not so focused on planning ahead and planning a family. Then I stumbled onto my beautiful wife and said, oh my God, I got to get married, you know. And then you know, soon after, kids, and then you know the house, and then but so anyway, that's the long response I would say early, mid 25, start saving early. Dave: Okay, yeah, I see I read a study once that said and it was a crazy number Like if you saved a certain you know amount of money you know call it $10,000 a year from the time you were 22 until you were 30, and then you stop saving, you never saved again. You'd have more money, like when you were 65 or seven. Then if you started saving at like 40, and you saved that $10,000 a year for 25 years, like you'd end up with less money than saving for eight years early on, which just demonstrates that whole time value of money. I think Einstein said the compound interest was the most amazing invention in the history of the world, or some crazy thing. Dan: It's crazy that the effect on that dollar saved early on is huge, you know, and I think I would do that different. Dave: Okay, well, here's the last question. I guess I have one and a half questions. I have the last fun one and then the last one will just be if there's anything we did and you covered, that we should have but the fun one is barbecue or Tex-Max barbecue. Okay, that's usually the most common answer. I stole that question. We helped Chris Hans, like the managing partner, and Boiler Miller. We were able to help them launch a podcast, and that's one of his standard questions that I've copied. I find it to be a fun question. Dan: It's a tough one. I almost said Tex-Max it's a tough one, or? Dave: I guess I should have asked you barbecue Tex-Max or authentic Colombian food. Dan: Yeah, I'd still go with barbecue or Tex-Max. Yeah, club with food is okay. I find it to be a little bit blander, but it's okay, that's good, I'm gonna knock it. My Colombian friends will hate me, but I don't know. It's good. Dave: Well, is there anything that I didn't ask you that you wish I? Dan: had. Well, maybe you know one other comment that I'd like to add about our firm, which is a little bit differentiated. Facts is, we have a lot of good international experience, not just myself, but my managing director, oscar Pinoe, cindy Dinn. They both have tremendous audit and international experience, oscar also interesting. If we haven't made it, let me tell you Oscar's story. We actually met in a small town in Argentina 23, 24 years ago when we were both at Weatherford. I hired him when I was in at Weatherford as controller for Latin America and he was an accountant that I hired. He ended up staying at Weatherford for 20 plus years, did very well, grew throughout the. You know the ladder at Weatherford and he left Weatherford a couple years ago and joined our firm. But we've got tremendous international experience, tremendous operational experience that could also add value to companies. Dave: So okay, well, yeah, that is great to know. Well, Dan. And then, if people want to learn more about the services, what's the best place to learn more Best? Dan: place to go to is our webpage, strategiccfocom. There's two C's in the middle there strategiccfocom. Or just call my cell phone. You know I don't mind people call my cell phone 713-501-7481. But we're still small enough that we touch every client I do. I like meeting all our clients and spending time with them. We're very involved with all of them. Myself and our managing directors are available to any one of our clients at any time. So yeah, we'd love to continue Jim's legacy and continue to build this firm. Dave: That's awesome. Well, Dan, thank you again for spending time with me today. I know the listeners are really good. Thank you, David. More and especially this near sourcing model. I think that's really intriguing, and I hope you have a great day. Dan: Thank you very much, appreciate your time and thanks for having me All right. Special Guest: Dan Corredor.

What the Hell Were You Thinking
The Dowers Boys: Karaoke Lovin'

What the Hell Were You Thinking

Play Episode Listen Later Feb 12, 2024 46:43


Jerrod and Dave talk about the Grammy's, Toby Keith and all the songs they sang on stage to make women want to have sex with them. (It worked for 50% of them, and it wasn't Dave) So hand your song slips into the KJ, put a dollar in the smoking jar and get ready to get sexy with the Dowers Boys. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Screaming in the Cloud
Using DevOps to Ignite a Chain Reaction of Productivity and Happiness with Dave Mangot

Screaming in the Cloud

Play Episode Listen Later Dec 14, 2023 34:03


Dave Mangot, CEO and founder of Mangoteque, joins Coreyon Screaming in the Cloud to explain how leveraging DevOps improves the lives of engineers and results in stronger businesses. Dave talks about the importance of exclusively working for private equity firms that act ethically, the key difference between venture capital and private equity, and how conveying issues and ideas to your CEO using language he understands leads to faster results. Corey and Dave discuss why successful business are built on two things: infrastructure as code and monitoring.About DaveDave Mangot, author of DevOps Patterns for Private Equity, helps portfolio companies get good at delivering software.  He is a leading consultant, author, and speaker as the principal at Mangoteque.  A DevOps veteran, Dave has successfully led digital, SRE, and DevOps transformations at companies such as Salesforce, SolarWinds, and Cable & Wireless. He has a proven track record of working with companies to quickly mature their existing culture to improve the speed, frequency, and resilience of their software service delivery.Links Referenced: Mangoteque: https://www.mangoteque.com DevOps Patterns for Private Equity: https://www.amazon.com/DevOps-Patterns-Private-Equity-organization/dp/B0CHXVDX1K “How to Talk Business: A Short Guide for Tech Leaders”: https://itrevolution.com/articles/how-to-talk-business-a-short-guide-for-tech-leaders/ TranscriptAnnouncer: Hello, and welcome to Screaming in the Cloud with your host, Chief Cloud Economist at The Duckbill Group, Corey Quinn. This weekly show features conversations with people doing interesting work in the world of cloud, thoughtful commentary on the state of the technical world, and ridiculous titles for which Corey refuses to apologize. This is Screaming in the Cloud.Corey: Welcome to Screaming in the Cloud. I'm Corey Quinn. My guest today is someone that I have known for, well, longer than I've been doing this show. Dave Mangot is the founder and CEO at Mangoteque. Dave, thank you for joining me.Dave: Hey, Corey, it's great to be here. Nice to see you again.Corey: I have to say, your last name is Mangot and the name of your company is Mangoteque, spelled M-A-N-G-O-T-E-Q-U-E, if I got that correctly, which apparently I did. What an amazing name for a company. How on earth did you name a company so well?Dave: Yeah, I don't know. I have to think back, a few years ago, I was just getting started in consulting, and I was talking to some friends of mine who were giving me a bunch of advice—because they had been doing consulting for quite some time—about what my rates should be, about all kinds of—you know, which vendors I should work with for my legal advice. And I said, “I'm having a lot of trouble coming up with a name for the company.” And this guy, Corey Quinn, was like, “Hey, I got a name for you.” [laugh].Corey: I like that story, just because it really goes to show the fine friends of mine over at all of the large cloud services companies—but mostly AWS—that it's not that hard to name something well. The trick, I think, is just not to do it in committee.Dave: Yeah. And you know, it was a very small committee obviously of, like, three. But yeah, it's been great. I have a lot of compliments on the name of my company. And I was like, oh, “You know that guy, the QuinnyPig dude?” And they're like, “Yeah?” “Oh, yeah, it was—that was his idea.” And I liked it. And it works really well for the things that I do.Corey: It seems to. So, talk to you about what it is that you do because back when we first met and many, many years ago, you were an SRE manager at a now defunct observability company. This was so long ago, I don't think that they used the term observability. It was Librato, which, “What do you do?” “We do monitoring,” back when that didn't sound like some old-timey thing. Like, “Oh, yeah. Right, between the blacksmith and the cobbler.” But you've evolved significantly since you were doing the mundane, pedestrian tasks of keeping the service up and running. What do you do these days?Dave: Yeah, that was before the observability wars [laugh] [whatever you like 00:02:55] to call it. But over time, that company was owned by SolarWinds and I wound up being responsible for all the SolarWinds cloud company SRE organizations. So, started—ran a global organization there. And they were owned by a couple of private equity firms. And I got to know one of the firms rather well, and then when I left SolarWinds, I started working with private equity firm portfolio companies, especially software investments. And what I like to say is I teach people how to get good at delivering software.Corey: So, you recently wrote a book, and I know this because I make it a point to get a copy of the book—usually by buying it, but you beat me to it by gifting me one—of every guest I have on the show who's written a book. Sometimes that means I wind up with the eclectic collections of poetry, other times, I wind up with a number of different books around the DevOps and cloud space. And one of these days, I'm going to wind up talking to someone who wound up writing an encyclopedia or something, to where I have to back the truck around. But what I wanted to ask is about your title, of all things. It's called DevOps Patterns for Private Equity. And I have to ask, what makes private equity special?Dave: I think as a cloud economist, what you also just told me, is you owe me $17.99 for the book because it was gifted.Corey: Is that how expensive books are these days? My God, I was under the impression once you put the word ‘DevOps' in the title, that meant you're above 40 bucks, just as, you know, entrance starting fees here.Dave: I think I need to talk to my local cloud economist on how to price things. Yeah, the book is about things that I've basically seen at portfolio companies over the years. The thing about, you know, why private equity, I think it would be one question, just because I've been involved in the DevOps movement since pretty much the start, when John Willis calls me a DevOps OG, which I think is a compliment. But the thing that I like about working with private equity, and more specifically, private equity portfolio companies is, like I wrote in the book, they're serious. And serious means that they're not afraid to make a big investment, they're not afraid to change things quickly, they're not afraid to reorganize, or rethink, or whatever because a lot of these private equity firms have, how they describe it as a three to five year investment thesis. So, in three to five years, they want to have some kind of an exit event, which means that they can't just sit around and talk about things and try it and see what happens—Corey: In the fullness of time, 20 years from now. Yeah, it doesn't work that well. But let's back up a little bit here because something that I have noticed over the years is that, especially when it comes to financial institutions, the general level of knowledge is not terrific. For a time, a lot of people were very angry at Goldman Sachs, for example. But okay, fair enough. What does Goldman Sachs do? And the answer was generally incoherent.And again, I am in no way, shape or form, different from people who form angry opinions without having all of the facts. I do that myself three times before breakfast. My last startup was acquired by BlackRock, and I was the one that raised our hand internally, at the 40-person company when that was announced, as everyone was sort of sitting there stunned: “What's a BlackRock?” Because I had no idea. Well, for the next nine months, I assure you, I found out what a BlackRock is. But what is private equity? Because I see a lot of them getting beaten up for destroying companies. Everyone wants to bring up the Toys-R-Us story as a for instance. But I don't get the sense that that is the full picture. Tell me more.Dave: Yes. So, I'm probably not the best spokesperson for private equity. But—Corey: Because you don't work for a private equity firm, you only work with them, that makes you a terrific spokesperson because you're not [in 00:06:53] this position of, “Well, justify what your company does here,” situation, there's something to be said for objectivity.Dave: So, you know, like I wrote in the book, there are approximately 10,000 private equity firms in the United States. They are not all going to be ethical. That is just not a thing. I choose to work with a specific segment of private equity companies, and these private equity companies want to make a good business. That's what they're going for.And you and I, having had worked at many companies in our careers, know that there's a lot of companies out there that aren't a good business. You're like, “Why are we doing this? This doesn't make any sense. This isn't a good investment. This”—there's a lot of things and what I would call the professional level private equity firms, the ones at the top—and not all of them at the top are ethical, don't get me wrong; I have a blacklist here of companies I won't work for. I will not say who those companies are.Corey: I am in the same boat. I think that anyone who works in an industry at all and doesn't have a list of companies that they would not do business with, is, on some level, either haven't thought it through, hasn't been in business long enough, or frankly, as long as you're paying them, everything you can do is a-okay. And you know, I'm not going to sit here and say that those are terrible people, but I never wanted to do that soul-searching. I always thought the only way to really figure out where you stand is to figure it out in advance before there's money on the table. Like, do you want to go do contracting for a defense company? Well no, objectively, I don't, but that's a lot harder to say when they're sitting on the table with $20 million in front of you of, “Do you want to work with a defense company?” Because you can rationalize your way into anything when the stakes are high enough. That's where I've always stood on it. But please, continue.Dave: I'd love to be in that situation to turn down $20 million [laugh].Corey: Yeah, that's a hard situation to find yourself in, right?Dave: But regardless, there's a lot of different kinds of private equity firms. Generally the firms that I work with, they all want—not generally; the ones I work with want to make better companies. I have had operating partners at these companies tell me—because this always comes up with private equity—there's no way to cut your way to a good company. So, the private equity firms that I work with invest in these companies. Do they sell off unprofitable things? Of course they do. Do they try to streamline some things sometimes so that the company is only focused on X or Y, and then they tuck other companies into it—that's called a buy and build strategy or a platform strategy—yes. But the purpose of that is to make a better company.The thing that I see a lot of people in our industry—meaning, like, us tech kind of folks—get confused about is what the difference is between venture capital and private equity. And private equity, in general, is the thing that is the kind of financing that follows on after venture capital. So, in venture capital, you are trying to find product-market fit. The venture capitalists are putting all their bets down like they're in Vegas at re:Invent, and trying to figure out which bet is going to pay off, but they have no expectation that all of the bets are going to pay off. With private equity, the companies have product-market fit, they're profitable. If they're not profitable, they have a very clear line to profitability.And so, what these private equity firms are trying to do, no matter what the size of the company is, whether it's a 50-person company or a 5000-person company, they're trying to get these companies up to another level so that they're more profitable and more valuable, so that either a larger fish will gobble them up or they'll go out on the public markets, like onto the stock market, those kinds of things, but they're trying to make a company that's more valuable. And so, not everything looks so good [laugh] when you're looking at it from the outside, not understanding what these people are trying to do. That's not to say they're not complete jerks who are in private equity because there are.Corey: Because some parts are missing. Kidding. Kidding. Kidding.Dave: [laugh].Corey: It's a nuanced area, and it's complicated, just from the perspective of… finance is deceptively complicated. It looks simple, on some level, because on some level, you can always participate in finance. I have $10. I want to buy a thing that costs $7. How does that work? But it gets geometrically more complex the further you go. Financial engineering is very much a thing.And it is not at all obvious how those things interplay with different dynamics. One of the private equity outcomes, as you alluded to a few minutes ago, is the idea that they need to be able to rapidly effect change. It becomes a fast turnaround situation, and then have an exit event of some kind. So, the DevOps patterns that you write about are aligned with an idea of being effective, presumably, rather than, well, here's how you slowly introduce a sweeping cultural mindset shift across the organization. Like, that's great, but some of us don't have that kind of runway for what we're trying to achieve to be able to pull that off. So, I'm assuming that a lot of the patterns you talk about are emphasizing rapid results.Dave: Well, I think the best way to describe this, right, is what we've talked about is they want to make a better company. And for those of us who have worked in the DevOps movement for all these years, what's one great way of making a better company? Adopting DevOps principles, right? And so, for me, one of the things I love about my job is I get to go in and make engineers' lives better. No more working on weekends, no more we're only going to do deployments at 11 o'clock at night, no more we're going to batch things up and ship them three or four times a year, which all of us who've done DevOps stuff for years know, like, fastest way to have a catastrophe is batch up as many things as possible and release them all at once.So like, for me, I'm going in making engineers' lives better. When their lives are better, they produce better results because they're not stressed out, they're not burned out, they get to spend time with their families, all those kinds of things. When they start producing better results, the executives are happier. The executives can go to the investors and show all the great results they're getting, so the investors are happier. So, for me, I always say, like, I'm super lucky because I have a job that's win, win, win.And like, I'm helping them to make a better company, I'm helping them to ship faster, I'm helping them do things in the cloud, I'm helping them get more reliability, which helps them retain customers, all these things. Because we know from the—you know, remember the 2019 State of DevOps Report: highest performers are twice as likely to meet or exceed their organization's performance goals, and those can be customer retention, revenue, whatever those goals are. And so, I get to go in and help make a better company because I'm making people's lives better and, kind of, everybody wins. And so, for me, it's super rewarding.Corey: That's a good way of framing it. I have to ask, since the goal for private equity, as you said, is to create better companies, to effectively fix a bunch of things that, for better or worse, had not been working optimally. Let me ask the big, dumb, naive question here. Isn't that ostensibly the goal of every company? Now, everyone says it's their goal, but whether that is their goal or not, I think, is a somewhat separate question.Dave: Yeah. I—that should be the goal of every company, I agree. There are people who read my book and said, “Hey, this stuff applies far beyond private equity.” And I say, “Yeah, it absolutely does.” But there are constraints—[gold rat 00:15:10]—within private equity, about the timing, about the funding, about whatever, to get the thing to another level. And that's an interesting thing that I've seen is I've seen private equity companies take a company up to another level, have some kind of exit event, and then buy that company again years later. Which, like, what? Like, how could that be?Corey: I've seen that myself. It feels, on some level, like that company goes public, and then goes private, then goes public, then goes private to the same PE firm, and it's like, are you really a PE company or are you just secretly a giant cat, perpetually on the wrong side of a door somewhere?Dave: But that's because they will take it to a level, the company does things, things happen out in the market, and then they see another opportunity to grow them again. Where in a regular company—in theory—you're going to want to just get better all the time, forever. This is the Toyota thesis about continual improvement.Corey: I am curious as far as what you are seeing changing in the market with the current macroeconomic conditions, which is a polite way to say the industry going wonky after ten years of being relatively up and to the right.Dave: Yeah, well, I guess the fun thing is, we have interest rates, we had a pandemic, we had [laugh], like, all this exciting stuff. There's, you know, massive layoffs, [unintelligible 00:16:34] and then all this, kind of like, super churn-y things. I think the fun thing for me is, I went to a private equity conference in San Francisco, I don't know, a month ago or something like that, and they had all these panelists on stage pontificating about this and that and the other thing, and one of the women said something that I thought was really great, especially for someone like me. She said, “The next five to ten years in private equity are going to be about growth and operational efficiency.” And I was like, “That's DevOps. That's awesome.” [laugh].That really works well for me because, like, we want to have people twice as likely to meet or exceed their organization's performance goals. That's growth. And we want operational efficiency, right? Like, stop manually copying files around, start putting stuff in containers, do all these things that enable us to go fast speed and also do that with high quality. So, if the next five to ten years are going to be about growth and operational efficiency, I think it's a great opportunity for people to take in a lot of these DevOps principles.And so, the being on the Screaming in the Cloud podcast, like, I think cloud is a huge part of that. I think that's a big way to get growth and operational efficiency. Like, how better to be able to scale? How better to be able to Deming's PDSA cycle, right—Plan, Do, Study, Act—how better to run all these experiments to find out, like, how to get better, how to be more efficient, how to meet our customers' demands. I think that's a huge part of it.Corey: That is, I think, a very common sentiment as far as how folks are looking at things from a bigger picture these days. I want to go back as well to something you said earlier that I was joking around at the start of the episode about, “Wow, what an amazing name for the company. How did you come up with it?” And you mentioned that you had been asking a bunch of people for advice—or rather, you mentioned you had gotten advice from people. I want to clarify, you were in fact asking. I wasn't basically the human form of Clippy popping up, “It looks like you're starting a business. Let me give you unsolicited advice on what you should be doing.”What you've done, I think, is a terrific example of the do what I say not what I do type of problem, where you have focused on your positioning on a specific segment of the market: private equity firms and their portfolio companies. If I had been a little bit smarter, I would have done something similar in my own business. I would fix AWS bills for insurance companies in the Pacific Northwest or something like that, where people can hear the type of company they are reflected in the name of what it is that you do. I was just fortunate enough or foolish enough to be noisy enough in order to talk about what I do in a way that I was able to overcome that. But targeting the way that you have, I think is just so spot on. And it's clearly working out for you.Dave: I think a Corey Quinn Clippy would be very distracting in [laugh] my Microsoft Word, first of all [laugh]. Second of all—Corey: They're calling it Copilot now.Dave: [laugh]—there's this guy Corey and his partner Mike who turned me on to this guy, Jonathan Stark, who has his theory about your business. He calls it, like, elucidating, like, a Rolodex moment. So, if somebody's talking about X or Y, and they say, “Oh, yeah. You want to talk to Corey about that.” Or, “You want to talk to Mike about that.”And so, for me, working with private equity portfolio companies, that's a Rolodex moment. When people are like, “I'm at a portfolio company. We just got bought. They're coming in, and they want to understand what our spend is on the cloud, and this and that. Like, I don't know what I'm supposed to do here.” A lot of times people think of me because I tend to work on those kinds of problems. And so, it doesn't mean I can't work on other things, and I definitely do work on other things, I've definitely worked with companies that are not owned by private equity, but for me, that's really a place that I enjoy working, and thankfully, I get Rolodex moments from those things.Corey: That's the real value that I've found. The line I've heard is always it's not just someone at a party popping up and saying, “Oh, yeah, I have that problem.” But, “Oh, my God, you need to talk to this person I know who has that problem.” It's the introduction moment. In my case at least, it became very hard for me to find people self-identifying as having large AWS bills, just because, yeah, individual learners or small startup founders, for example, might talk about it here and there, but large companies do not tend to complain about that in Twitter because that tends to, you know, get them removed from their roles when they start going down that path. Do you find that it is easier for you to target what you do to people because it's easier to identify them in public? Because I assure you, someone with a big AWS bill is hard to spot out of a crowd.Dave: Well, I think you need to meet people where they are, I think is probably the best way of saying that. So, if you are—and this isn't something I need to explain to you, obviously, so this is more for your listeners, but like, if you're going to talk about, “Hey, I'm looking for companies with large AWS bills,” [pthhh] like that's, maybe kind of whatever. But if you say, “Hey, I want to improve your margins and your operational efficiencies,” all of a sudden, you're starting to speak their language, right? And that language is where people start to understand that, “Hey, Corey's talking about me.”Corey: A large part of how I talk about this was shaped by some of the early conversations I had. The way that I think about this stuff and the way that I talk is not necessarily what terms my customers use. Something that I found that absolutely changed my approach was having an investigative journalist—or a former investigative journalist, in this case—interview people I'd worked with to get case studies and testimonials from them. But what she would also do was get the exact phrasing that they use to describe the value that I did, and how they talked about what we'd done. Because that became something that was oh, you're effectively writing the rough draft of my marketing copy when you do that. Speaking in the language of your customer is so important, and I meet a lot of early-stage startups that haven't quite unlocked that bit of insight yet.Dave: And I think looking at that from a slightly different perspective is also super important. So, not only speaking the language of your customer, but let's say you're not a consultant like me or you. Let's say you work inside of a company. You need to learn to speak the language of business, right? And this is, like, something I wrote about in the beginning of the book about the guy in San Francisco who got locked up for not giving away the Cisco passwords, and Gavin Newsom had to go to his jail cell and all this other crazy stuff that happened is, technologists often think that the reason that they go to work is to play with technology. The reason we go to work is to enable the business.And—so shameless plug here I—wrote a paper that came out, like, two months ago with IT Revolution—so the people who do The Phoenix Project, and Accelerate, and The DevOps Handbook, and all that other stuff, I wrote this paper with, like, Courtney Kissler, and Paul Gaffney, and Scott Nasello, and a whole bunch of amazing technologists, but it's about speaking the language of business. And as technologists, if we want to really contribute and feel like the work that we're doing is contributing and valuable, you need to start understanding how those other people are talking. So, you and I were just talking about, like, operational efficiencies, and margins, and whatever. What is all that stuff? And figuring that out and being able to have that conversation with your CEO or whoever, those are the things that get people to understand exactly what you're trying to do, and what you're doing, and why this thing is so important.I talk to so many engineers that are like, “Ah, I talked to management and they just don't understand, and [da-dah].” Yeah, they don't understand because you're speaking technology language. They don't want to hear about, like, CNCF compliant this, that, and the—that doesn't mean anything to them. You need to understand in their lang—talk to them and their language and say like, “Hey, this is why this is good for the business.” And I think that's a really important thing for people to start to learn.Corey: So, a question that I have, given that you have been doing this stuff, I think, longer than I have, back when cloud wasn't really a thing, and then it was a thing, but it seemed really irresponsible to do. And then it went through several more iterations to the point where now it's everywhere. What's your philosophy of cloud?Dave: So, I'll go back to something that just came out, the 2023 State of DevOps Report just came out. I follow those things pretty closely. One of the things they talked about in the paper is one of the key differentiators to get your business to have what they call high organizational performance—again, this [laugh] is going back to business talk again—is what they call infrastructure flexibility. And I just don't think you can get infrastructure flexibility if you're not in the cloud. Can you do it? Absolutely.You know, back over a decade ago, I built out a bunch of stuff in a data center on what I called cloud principles. We could shoot things in the head, get new ones back, we did all kinds of things, we identified SKUs of, like, what kind of classes of machines we had. All that looks like a lot of stuff that you would just do in AWS, right? Like, I know, my C instances are compute. I know my M instances are memory. Like, they're all just SKUs, right?Corey: Yeah, that changed a little bit now to the point where they have so many different instance families that some of their names look like dumps of their firmware.Dave: [laugh]. That is probably true. But like, this idea that, like, I want to have this infrastructure flexibility isn't just my idea that it's going to turn out well. Like, the State of DevOps Report kind of proves it. And so, for me, like, I go back to some of the principles of the DevOps movement, and like, if you look at the DORA metrics, let's say you've got deployment frequency and lead time for changes. That's speed: how fast can I do something? And you've got time-to-recover, and you've got change failure rate. That's quality: how much can I ship without having problems, and how fast can I recover when I do?And I think this is one of the things I teach to a lot of my clients about moving into the cloud. If you want to be successful, you have to deliver with speed and quality. Speed: Infrastructure as Code, full stop. If I want to be able to go fast, I need to be able to destroy an environment, bring a new environment up, I need to be able to do that in minutes. That's speed.And then the second requirement, and the only other requirement, is build monitoring in from the start. Everything gets monitored. And that's quality. Like, if I monitor stuff, I know when I've deployed something that's spiking CPU. If that's monitored, I know that this thing is costing me a hell of a lot more than other things. I know all this stuff. And I can do capacity planning, I can do whatever the heck I want. But those are the two fundamental things: Infrastructure as Code and monitoring.And yes, like you said, I worked at a monitoring or observability company, so perhaps I'm slightly biased, but what I've seen is, like, companies that adopt those two principles, and everything else comes from that—so all my Kubernetes stuff and all those other things are not at odds with those principles—those are the people who actually wind up doing really well. And I think those are the people that have—State of DevOps Report—infrastructure flexibility, and that enables them to have higher organizational performance.Corey: I think you're onto something. Like, I still remember the days of having to figure out the number of people who you had in your ops team versus how many servers they could safely and reasonably run. And now that question has little, if any, meaning. If someone asked me, “Okay, so we're running right now 10,000 instances in our cloud environment. How many admins should it take us to run those?” The correct response is, “How the heck are you running those things?” Like, tell me more because the answer is probably terrifying. Because right now, if you do that correctly, it's you want to make a change to all of them or some subset of them? You change a parameter somewhere and computers do the heavy lifting.Dave: Yeah, I ran a content delivery network for cable and wireless. We had three types of machines. You know, it was like Windows Media Server and some squid-cache thing or whatever. And it didn't matter how many we had. It's all the same. Like, if I had 10,000 and I had 50,000, it's irrelevant. Like, they're all the same kind of crap. It's not that hard to manage a bunch of stuff that's all the same.If I have 10,000 servers and each one is a unique, special snowflake because I'm running in what I call a hosted configuration, I have 10,000 customers, therefore I have 10,000 servers, and each of them is completely different than the other, then that's going to be a hell of a lot harder to manage than 10,000 things that the load balancer is like [bbbrrrp bbbrrrp] [laugh] like, just lay it out. So, it's sort of a… kind of a nonsense question at this point. Like you're saying, like, it doesn't really matter how many. It's complexity. How much complexity do I have? And as we all say, in the DevOps movement, complexity isn't free. Which I'll bet is a large component of how you save companies money with The Duckbill Group.Corey: It goes even beyond that because cloud infrastructure is always less expensive than the people working on it, unless you do something terrifying. Otherwise, everything should be running an EC2 instances. Nothing higher-level built on top of it because if people's time is free, the cheapest thing you're going to get is a bunch of instances. The end. That is not really how you should be thinking about this.Dave: [laugh]. I know a lot of private equity firms that would love to find a place where time was free [laugh]. They could make a lot of money.Corey: Yeah. Pretty sure that the biggest—like, “What's your biggest competitive headwind?” You know [laugh], “Wage laws.” Like it doesn't work that way. I'm sorry, but it doesn't [laugh].I really want to thank you for taking the time to talk to me about what you're up to, how things are going over in your part of the universe. If people want to learn more, where's the best place for them to go to find you?Dave: They can go to mangoteque.com. I've got all the links to my blog, my mailing list. Definitely, if you're interested in this intersection of DevOps and private equity, sign up for the mailing list. For people who didn't get Corey's funky spelling of my last name, it is a play on the fact that it is French and I also work with technology companies. So, it's M-A-N-G-O-T-E-Q-U-E dot com.If you type that in—Mangoteque—to any search engine, obviously, you will find me. I am not difficult to find on the internet because I've been doing this for quite some time. But thank you for having me on the show. It's always great to catch up with you. I love hearing about what you're doing. I super appreciate you're asking me about the things that I'm working on, and you know, been a big help.Corey: No, it's deeply fascinating. It's neat to watch you continue to meet your market in a variety of different ways. Dave Mangot, CEO and founder of Mangoteque, which is excellently named. I'm Cloud Economist Corey Quinn, and this is Screaming in the Cloud. If you've enjoyed this podcast, please leave a five-star review on your podcast platform of choice, whereas if you've hated this episode, please leave a five-star review on your podcast platform of choice, along with an angry comment almost certainly filled with incoherent screaming because you tuned out just as soon as you heard the words ‘private equity.'Corey: If your AWS bill keeps rising and your blood pressure is doing the same, then you need The Duckbill Group. We help companies fix their AWS bill by making it smaller and less horrifying. The Duckbill Group works for you, not AWS. We tailor recommendations to your business, and we get to the point. Visit duckbillgroup.com to get started.

The IC-DISC Show
Ep050: Exploring Alabama's Booming Industries with Carolyn Turner

The IC-DISC Show

Play Episode Listen Later Dec 13, 2023 34:06


In today's episode of the IC-DISC show, I have a captivating discussion with Carolyn Turner from the Alabama International Trade Center. We uncover fascinating details about Alabama's economic progress and the pivotal role of the Small Business Development Center (SBDC) in boosting job growth and new businesses. Carolyn shares inspiring success stories of SBDC clients who utilized free services to export goods successfully. I also learned more about the SBDC's impactful support for small businesses through cost-free assistance. We wrap it up by exploring how SBDC teams in Texas and Colorado foster business growth.   SHOW HIGHLIGHTS Carolyn Turner, the Assistant Director of Research and Training at the Alabama International Trade Center for Imports and Exports, joins us to discuss Alabama's economic progress and the impact of the Small Business Development Center (SBDC). We discuss the remarkable growth in job creation, economic investment, and new business formations in Alabama, which can be directly linked to the efforts of the SBDC. Carolyn shares inspiring success stories of businesses that have used the SBDC's free services to successfully export goods. We delve into the valuable, cost-free services provided by the SBDC and its transformative role in Alabama's business landscape. We explore the flourishing industries in Huntsville, Alabama, including aerospace, aviation, missile defense, and genomics. Carolyn and I have a lively discussion about the economic influence of Bucky's in Alabama and the importance of taking breaks. We touch on the peculiarities of international business, such as the unnecessary pursuit of perfection, and engage in a playful debate about whether to use hot or cold water when scooping ice cream. We highlight the work being done by the SBDC teams in Texas and Colorado to support small businesses and entrepreneurs. Carolyn emphasizes the importance of making use of SBDC resources, particularly for those in Texas, and encourages checking out the San Antonio SBDC. We end on a note of importance, discussing the significance of finding joy in what you do and taking breaks to maintain passion and enthusiasm. LINKSShow Notes Be a Guest About IC-DISC Alliance About Alabama International Trade Center GUEST Carolyn TurnerAbout Carolyn TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Dave: Hi, my name is David Spray and this is the IC disc show. My guest today is Carolyn Turner from Alabama. Carolyn is the Assistant Director of Research and Training at the Alabama International Trade Center for Imports and Export. I think this might be the longest title of any guest I've ever had. So the Alabama International Trade Center for Importing and Exporting is a division of the Alabama Small Business Development Center, which in turn is funded by the Small Business Administration. I learned that every state has its own Small Business Development Center focused on increasing the economic impact of small businesses. So we talked about the different ways that the Small Business Development Center in Alabama has had an impact. Carolyn shares some amazing stats as far as job growth, economic investment, new business formations in Alabama that are directly tied to the Small Business Development Center. We also discussed some specific stories of clients of her organization who export and successful export stories and success stories that developed. And then, on a more fun note, we also talked about which Texas retail behemoth has had a bigger impact on her life in Alabama the famous Whataburger or the famous Buckeys and her answer there was pretty interesting. So even if you're not in Alabama, I would recommend that you investigate the Small Business Development Center in your state as well as the exporting arm to take advantage of their free services. This was a great episode and Carolyn has a real passion for helping small businesses and it comes through in the entire conversation. Carolyn: I hope you enjoy it as much as I did. Dave: Good morning, Carolyn. Welcome to the podcast. Carolyn: Good morning. Thanks for having me. Dave: Sure. Now. Where are you? Where are you located today? I'm in Birmingham, Alabama, In Birmingham okay, and so are you a native Alabama. Is that the correct term? Carolyn: I've spent most of my life here. Technically, I was born in California, but I grew up in Alabama. Dave: Got there as quick as you could. That's what we say in Texas. Carolyn: I know it gets a bad rep, but it's a pretty good state to live in. Dave: I know I've been to Alabama several times. We have a client there and always wonderful experiences there. So let's talk about the organization, and I'm really intrigued by this whole structure and I've learned a lot about this from you. So you're technically an employee of the University of Alabama, right? Carolyn: Yes. Dave: But this is part of a bigger structure, so could you maybe give the audience a sense of how everything fits together? So let's maybe start at the top. What's the umbrella organization for everything? Carolyn: Sure, so I'm part of America's SBDC that stands for the Small Business Development Center. We are a national organization that's funded mostly through Congress, through the Small Business Administration, and there are these in every state. So Alabama SBDC is part of that organization and in the state of Alabama it's a partnership with the University of Alabama, so this is really considered a federal state partnership. Funding comes through Congress, through the SBA. We get some matching funds through the University of Alabama and the University of Alabama manages our grant. Dave: Okay. Carolyn: Slightly differently in other states. Every state can kind of handle it differently, but in Alabama that's how it's worked for the last 40 plus years. Dave: Okay, and then within the Alabama SBDC, I guess there's kind of sub organizations, of which the Research and Economic Development Center is one of those kind of subsidiary arms, is that right? Carolyn: So the University Office of Research and Economic Development is a UA department. Within the SBDC we have four kind of divisions. We have our domestic business advisors that are just called the SBDC Small Business Development Center. We have our government contracting branch, which recently changed names to APEX. We have the Alabama International Trade Center, which I'm a part of, and then we also have a separate capital access team that is part of the SBDC. Dave: Okay. Carolyn: And within UA, we are housed within the Office of Research and Economic Development. Okay, and that's the dean that we report to. Dave: Okay, well, that's, and I believe that you're a proud graduate of the University of Alabama. Carolyn: Right Double degree graduate yes, I got my undergrad in international marketing in Spanish, with some extra studies and international studies, and then, a number of years later, once I started back with the SBDC, I got my master's degree in global business management. Dave: Okay, now would, if you'd been a graduate from, say, one of the other large Alabama universities, would that have been a problem in your current role, or are they kind of not as competitive as people are on Saturdays? Carolyn: No, In fact, because the university manages our grant, they actually manage the grants for a number of the other SBCs located throughout the state. So within Alabama, we have offices located at all of the major universities Auburn, Troy, Jacksonville State, North Alabama, UAH, Alabama State University, South Alabama, West Alabama. I think that's all of them, but many of them, even though they're located at Auburn or at UAH, they can be considered a University of Alabama employee. Dave: Okay, that must be interesting for the folks at Auburn. Carolyn: It can be. We do have some people that are UA employees but are definitely Auburn fans, and it's okay. Dave: That's wonderful. Yeah, nothing like a nice friendly rivalry, friendly, some friendlier than others. Carolyn: So the way it doesn't manage all of our centers, some universities still manage their own grants. We'll just see where it goes. Dave: Gotcha, what a great attitude. So let's talk about the SBDC then in Alabama, and that's the Small Business Development Center. Is that what the C stands for? Yes, do you? I know I'm not as familiar with Alabama, but I know like in Texas the SBDC has a really big impact on the small business community. Do you happen to have any types of stats or summary or anything of the economic development that's occurred because of the SBDC or that the SBDC has been involved in? Carolyn: Absolutely we do. We publish an economic impact report every year. So last year the metrics that we had were in 2000,. We created or helped create in Alabama over 1278 jobs. We worked with a lot. I know and for a relatively small center, I think it's a pretty big impact. We had nearly 350 new business starts last year and our capital access team helped companies get over $100 million in capital access, whether that be traditional bank loans, sba loan guarantees, startup loans, investment capital all sorts of options. Wow, we do track that over the years as well. So over the last five years combined, we've helped over 7000 job creations, about 1300 new business starts and around 550 million in capital access. Dave: Wow, that's really amazing. Carolyn: It's a really incredible thing to see the impact that we can have. A few years ago, we informally did an interview of our employees and one of the questions was what is the reason you get out of bed in the morning? Why do you do this job? And the majority decision was the reason why all of us do this is because we love making an impact in our community. Dave: Yeah, that really resonates with me because our business is really serving the same market. It's those privately held, closely held small businesses that seem to be the economic driver of our economy and I find it to be very satisfying to be able to make a difference in those organizations, because they are the bedrock of our communities. So, that's pretty cool. And how long have you been doing this? How long have you been involved with these various entities? Carolyn: I just celebrated 15 years 15 years, wow. Dave: Well, that's awesome, so obviously you must really enjoy it. Carolyn: I do. I love my job. I love the different projects that we get to work on and all the different companies. I love seeing the impact that we get to have. One of the downfalls in economic development across the industry is that you have to spend a lot of time and a lot of hours trying to work on projects before something turns to fruition. So being able to be here for the long haul and seeing the results of the work that we do is really inspiring. Dave: Yeah, I bet it is. I bet it is. So why don't we now drill down to the division that you're part of, that's the Economic Development Center. So, at kind of a high level, what are some of the ways that the center helps businesses? Carolyn: So the Alabama International Trade Center is focused on helping the small and medium-sized companies in Alabama grow through international trade. Our domestic business advisors work on what I call domestic business issues how to start a business, what kind of legal formation do you want, market research on how to grow your business, hiring and firing and tax questions, and quick books and all the basics of how to run a business. When it comes to international, we help them when they are trying to either export or import their products or services. Most of our clients tend to be manufacturers, just because it's, I guess, more common industry knowledge to export a tangible product. But many of companies have services that they can export. So we definitely work with exports of services as well. But the vast majority of our clients are manufacturers. They manufacture some kind of product that has typically been selling successfully domestically for a number of years and then they start branching internationally, and so the way that we work with companies is through a variety of different services. We have educational training sessions available on different international business topics. So about once a month we host an educational seminar on some kind of international business topic. I'm hosting one tomorrow on international documentation, partnered with UP, on the documentation requirements for exporting and importing. In the past we have done sessions on inco terms, classification, export controls, hazardous material, shipping certifications, on how to sell in Europe, general data protection regulations, you name it. We've probably hosted a seminar on that topic, okay. I have to do one-on-one training. So I will go and visit companies and provide a few hours of one-on-one training on different business topics. Sometimes it's on Zoom. I'm seeing that a lot more often and I think probably across the country. You see this, Teams are not localized anymore. They might have team members spread over the country, and so pretty often we're doing Zoom sessions with clients when they'll bring in at the same time all of their employees from various locations and we'll do a training session on the basics of exporting or the basics of importing or export compliance, those types of things, and it's really great because new to export companies obviously need this training. You know they don't know what they're doing, but what we see a lot of is even successful companies. As they grow and hire more people or they have turnover in employees, they'll bring us back in a couple years later and do refresher training, continuous education, for their employees. So that gives a lot of use. And then we also provide guidance on export trade finance. So that's really a niche market kind of separate than our general capital access team. When companies need to get access to the money that they need to manufacture their product for export. Sometimes it can be very challenging for them to get access to a line of credit through a bank, and so we'll talk to them about export working capital programs that exist, export credit insurance that they could get through the XM Bank on how they can mitigate risks of foreign receivables and what companies through all of those options, Because these programs exist to make it less risky for a small to medium size company to start thinking about exporting. And you know, maybe they're exporting $250,000 worth of equipment to Germany or India, and if that customer in Germany or India didn't pay them, that could really hurt their business. I mean, who knows they could go out of business or doesn't pay them $250,000. And so why these programs exist? To make it easier. We also do a lot of market research, so that is one of the great partnerships that we have with the University of Alabama. We provide an internship to University of Alabama students that are then able to come in and help put together these industry specific customized market research reports for our Trade Center clients. So whether that maybe they have no idea where they want to export to, and so we're starting from scratch, trying to help them figure out where overseas would be a good target market to start with, or successfully exported to 100 countries, and now they're trying to get into a new one for the first time, or they're having trouble with their existing distributor and they want contact information for other options. So standard research reports for us could take anywhere from 40 to 60 hours and we pay to have access to a lot of databases. As well as being part of the university, we get access to databases through the university, and so we'll pull all these different pieces of information and put together a customized report that companies can use to help develop their export strategy. It's great experience for the students because they get to work real world projects, not just make believe, made up ones, yeah, interaction with the companies usually and it's great information for the clients as well. I mean they would pay thousands and thousand dollars on the private market sector for this kind of research. Dave: Sure, now, and that raises the question I was curious about Is there any? Does the Trade Center generate any revenues from any of its services, or are they all just complimentary? Carolyn: It's all offered at no fee, so we do not charge for any of the services that we provide. Because our funding comes from the SBA, we are allowed to offer these services at no cost. The only thing we ask in return from our clients is that twice a year, they fill out a survey letting us know it's done a good job, because we have to gather all of that data and our metrics. You know we're one of the few organizations that is really judged on our metrics and if we don't meet our goals, if we don't work with enough companies and help them grow and succeed and increase their sales and get access to capital, then we are at risk of losing our funding. So every metric point that we report, every economic impact that we report, is actually backed up by our clients. We're not allowed to claim anything, any kind of success, without their written permission. Dave: Okay, well, that's well. That seems like a really fair trade. You do all this to help these companies and they just have to complete a survey twice a year. That seems like a fair trade. Carolyn: It's pretty good and we're not just one time. That's one of the other things people think oh, you know, I'll just talk to you one time. No, most of my clients have been working with me for years and for a new to export company. Sometimes that's how long it takes, Other times, you know, they've just grown tremendously over the last few years and it's amazing to see where they've started versus where they are now. Dave: Yeah, that's awesome and I bet you're really popular with your clients because you're providing the service at no out-of-pocket cost to them. Carolyn: For the most part. Yes, I think our clients are fairly satisfied. We use a net promoter score rating that we track with our clients. It's typically pretty high up there. Every now and then we'll get a client that you know feels like they already know everything, like they don't need any help, but for the most part they're pretty helpful for the help that they receive. Dave: Yeah, I would think so, because they're certainly getting their money's worth, right? Carolyn: So at least they should feel like it. I think so. We're constantly adding to our services as industry changes, as things modernize. So, you know, especially during the COVID pandemic, we switched a lot of efforts into online marketing, global website globalizing websites, information on how to do international shipping for direct you know, direct to consumer and e-commerce. We launched a program a few years ago on graphic design, so now we offer graphic design for free so that companies that are trying to upgrade their website so that it's more user-friendly for international users. Or we have a student right now who's creating animation videos for marketing for a couple of companies all at no cost. Dave: That's awesome. Well, I love like case studies stories. I think it really kind of pulls it all together. Do you happen to have any examples of companies you've worked with in the last few years that you could kind of use as a case study and share some of the details? Carolyn: Absolutely. We do turn in success stories to the SBA every year. That's part of our goals and metrics. I think that definitely makes us a little bit unique. We have a confidentiality agreement with all of our clients, so we're not allowed to discuss specifics of what we do with anyone else without written permission, so it's good that we get these authorized success stories from companies. Over the last few years we've had quite a variety of different companies that have that we've worked with on these. So last year we worked with a company in Huntsville Polaris Solar Systems, polaris Sensor Technologies, I think is what it was called and we helped them navigate the world of export compliance. They have a regulated, export-controlled technology and so they had to make sure that they were following all the regulations and applying for licenses. We helped them practice their pitch when they were going to be pitching to foreign customers, realizing that the benefits of their products and technologies were actually different in different parts of the world and used in a different way, and so working with them to develop their pitch and their value proposition and introducing them to potential customers overseas. Another example is totally different industry sector. There was a company in a very rural, economically disadvantaged area of the state that had created a company developing very small tractors or very high tech. But the way that they came up with this design, it was easy to build, it was small, it was more affordable for individually run farms or small co-ops. And they had this novel idea of they were either going to manufacture these tractors in northeast Alabama or they would give the design, the blueprints of the tractor, for free, at no cost, to a foreign manufacturer for them to be able to create a manufacturing plant overseas and create local jobs. It's one of the ways that they wanted to give back to the community. Oh, that's how cool is that? It was really cool. They changed names a couple of times when we worked with them. It was called Kleber Technologies and so we worked with them way back in the beginning, before they had done any exporting, and we went and visited them and provided in-house training on basics of international shipping and how to do export marketing. Through the years we did market research to help them find customers or distributors and overseas parts of the world. They eventually went and visited and sent pictures of clients in sub-Saharan Africa and Central and Latin America writing on the tractors Last year. So this is probably seven or eight years after we started with them. But last year, at this particular company, one of the Alabama's governor's exports awards oh, wow, because they successfully exported to 50 plus countries now and it's just amazing to see. So I tracked back down the student who had helped work on their market research way back in the beginning. Oh, really I actually did that article on LinkedIn. I said hey, do you remember that project from eight years ago? Look at them now. Dave: Wow, that's really cool. And that first company you mentioned you said they were in Huntsville, right? Yes, and I think a lot of folks outside of Alabama don't realize that Huntsville is like one of the rocket capitals of the US, right, space industry. How would I describe the industry? Carolyn: Yeah, I mean rocket and space were known for NASA in Huntsville. We also have Redstone Arsenal in Huntsville and FBI, I think, just relocated down there. There's SpaceX activities that are planned, so aerospace, aviation, missile defense is another big one. But then surprisingly, hudson Alpha also is located there and they have been instrumental in genetics, genomics, research, pharmacogenomics, so it definitely kind of covers the gambit. When you take a tour at Hudson Alpha it's really interesting. From one side of the building you can look out and see all the NASA and space technologies, and then inside the building is genomics and genetics and agrogenetic, and then on the other side is cornfields, because that's the real Huntsville. Dave: Wow, that is pretty cool. So this has really been kind of a fun overview for folks who are listening to this, who are in Alabama, who do international trade. What would be the best way for them to learn more? Would you just direct them to the website, or where should they kind of start? Should they just reach out to you? What's the kind of ideal process? Carolyn: Just go to our website, aitcuaedu. Registration is free. As I said, we don't charge for anything that we do, and within the state of Alabama, we're part of a bigger group called the Export Alabama Alliance, so that's a group of all of the entities in the state that work together to promote trade. So we've got the Governor's International Trade Office, the US Department of Commerce on the federal level, local chambers of commerce, sba, ports, various entities that exist to help promote exporting, and so when you get one of us, you get all of us. We work together as a team to make sure that the companies get the support that they need, no matter what they're trying to do. And then, yeah, I just strongly recommend, no matter what state you're in, google your SBD, because they have a very valuable resource. Dave: That's awesome. Well, as we're wrapping up, I have a couple of kind of more personal wild card type questions just for fun. So you mentioned you joined the organization 15 years ago, and so I'm just curious if you could like go back in time and give advice to your 15 year younger self, knowing what you know now. Like, what advice might you give to yourself with the perspective of 15 years of experience? Carolyn: That's a tough one. Dave: I know that's what makes it fun Fun for me, not so much fun for you. Carolyn: I'm a. On a personal note, I am a recovering perfectionist. Dave: Oh yeah, my wife is one of those, but not the recovery stage yet. Carolyn: That has been a hard lesson to learn. A colleague that I had taught me something and it's a quote that has stuck with me and I tell it to everyone now and it is that you are a human being, not a human doing Okay, so that'd be your advice to yourself is just taking a bit of a chill pill and absolutely. Dave: Yeah, my one of the quotes I like around that subject I also have some perfectionist tendencies is that great quote progress, not perfection. Carolyn: Yes. Dave: So, although you know there are some things I do push back a little bit, there are some things you need perfection on landing an airplane, open heart surgery, right, I mean, there's some things that you know it pretty much, perfect is the only, the only option. Carolyn: Yeah, I agree. But in the world of international business I think perfection is not needed and progress is. And you know what I tell my students all the time that are doing these market research reports? Because you know they're so open ended. You could just keep researching for ever and ever and keep on finding more pieces of information. So I focused a lot on quality over quantity. Dave: That is awesome. So by last question and this is a really fun one I think there are two famous or at least you know Texas institutions that have expanded eastward and I'm going to ask you which one you think is had made a bigger difference in your life, if any of them have. What a burger or Bucky's, oh Bucky's. I had a feeling you'd answer that one. Carolyn: Yeah, it's kind of a saving joke. I mean I think we have two Bucky's in Alabama, maybe three. Dave: According to the research I just pulled up, that as of April 10th of 2023, they'll have four stations in Alabama, but it's not quite clear how many of those are up and running right now. Carolyn: There is one not far outside of Birmingham, on the path between Birmingham and Atlanta, and it is packed no matter what time of day it is. It's like a town, it's so big. Dave: But Does it have? Is the road it's on called like Bucky's Boulevard too? That seems to be. Carolyn: I don't think so. I don't know. Maybe, but it's definitely impacted everyone's road trips. I think you can't. Dave: Yeah, I'm told that, not by without stopping at Bucky's. Yeah, I'm told that Alabama has the second most number of Bucky's outside of Texas. So things are, yeah, and it's interesting because they're always Bucky's are always the same, but like in a good way, you know, and the best one, and I've always said that off on a tangent. I've always said that it seems like Bucky's competitive business advantage are the clean restrooms. That seems to be like what they really differentiate. But when you take a big picture, look at it from a business perspective, you're thinking that shouldn't be a sustainable business differentiator. Right, because in theory that anybody could copy that, but for whatever reason, nobody else cares to. Carolyn: I don't know. I mean, I would say their main competitors would be like the pilots and the lying Jays. Sure, I remember the names of them. But as far as competition, I think that's definite competition there. I think Bucky's is the shop I mean it's, I don't know. Cracker barrel meets gas. Dave: Yeah, yes, yeah. It's hard to describe to somebody who's not been to a Bucky's. Carolyn: No, but this. Dave: And they seem to be an economic development force because everyone I've ever been to because they need so much land and they always want to be on a busy highway that they oftentimes are not near cities, they're kind of in the middle of nowhere and they're always advertising really high starting hourly wages. So I get the sense that for a lot of these areas that they come into they really bring economic opportunity for folks that live nearby. I mean, it seems like the classic example is the person working the checkout registers Oftentimes seem to be a teenager that lives there locally and I think, man, can you think of a better like part-time job to have in high school than to be making $15 or $18 an hour working at Bucky's inside the air conditioning? Yeah, just talking to folks all day, I don't know. *Carolyn: * My high school job was scooping ice cream at Baskin Robbins. Oh that's. I mean with free ice cream perks. Dave: Yeah, that one might have to trump Bucky's. I bet you're. I've always wondered are your hands and wrists and forearms just worn out at the end of the day? Oh my gosh, yes. Carolyn: And gosh, the first Baskin Robbins I worked at. They used cold water in their faucets where you put the ice cream scoop and it was At my one arm. I had like huge muscle by the end of every summer. Dave: Now did you get used to it then Like by the end of the summer, were you not as fatigued by the end of the day? Carolyn: Yeah, but then you know, other ice cream shops use hot water to store their ice cream scoops in and it makes a huge difference. Dave: Oh, I bet it does. You know why they use the cold water instead of hot? Yeah, any theory. Carolyn: Looking back, I think they were just being cheap Okay. Dave: Yeah, because I think I know at home if I'm scooping up several servings. You know, I know the old trick of the hot bowl of water to dip the scooper in to make it work better. The people. Carolyn: We used to get these, the big old jars of cherries, and they would make us go through and cut them all in half. Oh wow, they would last twice as long, oh wow. Well, Honey, you know I guess. Managing is almost as hard right. Dave: Yeah, that's the beauty of the free enterprise system. Every person tries, you know, gets to do it their way, and all of that. I mean, who knows, maybe the little bit of money they saved, maybe that translated to higher hourly earnings for the employees who knows, maybe, who knows? Carolyn, this has really been a fun conversation. Was there anything I didn't ask you that you wish I had, or anything that we should mention? Carolyn: I would just say that the world of international trade is constantly changing. Okay, so find a local resource in your area that can keep you up to date. Dave: Okay, that's awesome. Well, I appreciate that and I really appreciate your time today. I've really learned a lot more about the whole SBDC program in general and you've kind of inspired me to take a look the two states I spend the most time in are Texas and Colorado to take the initiative to start to learn more about those organizations Absolutely. Carolyn: The SBDC team in Texas is absolutely amazing. This is absolutely phenomenal. I'm not sure if I've met anyone from the SBDC Colorado team, but definitely take advantage of your in Texas. Dave: Yeah, I know in Houston. I think it's associated with the University of Houston. I think it's called the U of H SBDC. Carolyn: I know it's the San Antonio SBDC that does most of international trade work in Texas. Dave: Okay Well that's good to know. I'm going to be in San Antonio in a few weeks. I should check that out. Well, that's great. Well, that's great advice and this has really been a fun conversation and I really appreciate you taking time out of your day to share the story and obviously you have great enthusiasm and passion for what you're doing and that comes through and that's always fun to see people that really are inspired and really focused on how much they enjoy their job. Carolyn: It makes a big difference when you enjoy what you do For sure, all right. Dave: Well, have a great day, carolyn. Carolyn: You too. Special Guest: Carolyn Turner.

The Infinite Skrillifiles: OWSLA Confidential
[Your Mother's Episode.] (SEASON 6- ACT III, PART VII)

The Infinite Skrillifiles: OWSLA Confidential

Play Episode Listen Later Feb 16, 2023 25:13


Festival Project A Saga S Ū P A © R E E ™ One World. | PEACE. LOVE. UNITY. RESPECT. | Lifelong friends navigate the infinitely incredible world of rave culture, journeying together (and sometimes, apart) into the PLUniveRse© in fantastical, philosophical, and third-eye-opening adventures--the likes of which have never been seen (or foretold.) Festival Project™ is a multi-genre, mystifying and magical cross-genre series, set against the backdrop of modern rave culture-- combined with historical and futuristic elements-- across expansions of space-and-time, unifying with The Universal Consciousness in a multidimensional and explorative ensemble of Films, Episodic Series, Music Videos, Extended Playlists, and Concept Albums. A perpetual symphony of artistic storytelling though a cavalcade of wonderful and whimsical characters along high-intensity, off-the-map adventures--showcased through Music, Film & Interactive Art Explorations--set upon the dreamlike actual reality of an unravelling fabric of time-and-space. Enter The Multiverse: Anything Is Possible. This explosive and expansive wave of enigmatic, chaos-colliding, charismatic [ and often comedic] kinetic energy, reflects a shared experience throughout all time in human connection; Journey beyond the unknown, to Worlds Within--and Without. Everything is Everything. The Festival Project Saga is a multi-media Music, Film and Television saga that offers a new perspective on the ever-changing and recently popularized culture of dance music; it touches on the history of the culture as a whole, as well as a variety of other societal issues this generation faces—friendship, connectivity, communication—the dawn of social media, America's education system and justice system, immigration, and emerging mental health and drug crisis—while also taking a look at a history of counter culture as a derivative of the rapidly evolving technology of today's society. Through its characters and storylines, we dive deeply into a conglomerate of generational growth and exponentially educational topics, lightheartedly touching tales of friendship, family through blood and through bond, and exploring fields, of Astrology, Philosophy. Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: -Ridiculous DJ names and Absurd Fictional Festivals -Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-sounding-Mandarin—speaking “Mandarish” or “Spandarin” -Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” -Cop Jokes (due to Chava's occupation) “Go climb broke-bitch mountain!” ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong. long- distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful FaceTime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severely grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! [The Break-Up] Sala: FUCK YOUR BIRTHDAY! CHAVA: I'M SURE YOU WOULD IF YOU COULD, IF MY BIRTHDAY HAD A PENIS. Sala: YOUR BIRTHDAY DOES HAVE A PENIS—IT'S YOU, DICK. CHAVA: THEN SUCK ME, SALLY MAE. SALA: YOU WISH, WANDA. CHAVA: Can't make a wish with no fucking candles, Kandace. SALA: Huh. I would have thought there were candles just judging by hard you fucking BLOW, Bonnie! CHAVA: Then drive off cliff, Clyde. A remote, unnamed city near the North Pole, in the Alaskan Arctic Circle. It is severely cold, even visually so. ACT II- Sunny California ACT III- Sunny Florida In the scene where random ravers find Sala's backpack in the parking lot, debut Rave Dora [Backpack SupaCreeMixx] “I'm a backpack loaded up with things and Knick-knacks too—anything that you might need, I got inside for you...” Festival Trip One-Liners/ Slang/ Phrases Keep up, Kassandra Hold Up, Heather Be back, Becky Back up, Barbra Shut up, Susan/ Shut Up Sandra/ Shut Up Sharon/ Sit Down, Sally Shove It, Shelly Stop It, Stella Chill, Chelsea Cheer Up, Charlie (a reference to Willy Wonka) Get out my biz, Liz Really Billy? Excerpt, Act III Chava: Dude, your energy is killing me. Sala: So. Chava: Soo, fix it. Sala: What do I look like—Bob the Builder? Chava: More like Wreck-It-Ralphed-All-Over-Yourself Sala: Fuck you. Chava: Off limits. I'm the last person on earth you haven't fucked. Sala: Jealous? Chava: Of the super-massive black-hole that is your vagina? No. I just wish my camera had a better low-light filter so I had actual photographic proof of an 8th world wonder. Sala: …fuck you. Chava: ‘No' Means ‘No'. [blows whistle] Get up. Sala: Ahhhhh—Get fucked! Chava: I was—and you ruined it being a hoe—but I'm willing to look past that, because its a beautiful fucking day in Miami and we're about to get lit. C'mon. S'day one. Sala: Day 1 of rave 2, I'm over it. Chava: Hoe, I'm over you. Sala: Get over me, then, bitch— Chava: I already said I am. Get with it. Sala: Get with this dick. Chava: What's a dick without some balls, bro? Pussy. Sala: … Chava: You mad? Sala: I been mad. Chava: Stay mad, then. Sala: How about I just stay here. Chava: Pay here, stay here, bitch—this trip ain't free. Sala: This trip ain't me. Raves are your thing. I'm not a “festival chick.” Chava: You are for the next three days. Sala: …Three…?! Chava: And counting. Get. Some. Motherfuckin' balls. Here, have some Jesus Juice. [She extends her arm, holding the bottle in front of Sala] Sala: Ughhh. Chava: Come on, man. I'm tryna see Cow Turds. Sala: You're engaged to one. Chava: Shut the fuck up and drink. Here, I'll have one with you. The Epic Trip – ‘Girl—Meet World'. After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series, Prequel]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts GoF*ckYourself (GFY), the biggest summertime festival in the region. Festival Trip II [First Sequel ]- It's been a magical year and the breakup is over; A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into (Use- I'm on my way to heaven, for trailer.) A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Ū [Amnesia/Working Title] Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Serra- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: What? When was this? Dez: This was when you decided to stage dive wearing goth-pants and your chains got stuck in that kid's earholes Samuel: They're called Tripp pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. I made that kid a star. Dez: You made him a cripple. Samuel: --we still talk. [EXT. A FARAWAY FOREST] Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Serra continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Serra by the shoulder, holding her back.) Serra: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Serra: He's fucking dead. Whatthefuck. Fuck this! Crystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Serra: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Serra: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Serra, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Serra! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Serra! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simoltaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Blue Story A wayward security officer drunkenly fills out an application to join the police academy, and is accepted—both to his surprise, and dismay. #SQUAD OUT!- A Mockumentary-Style Comedy following several “tribes”, “squads”, “rave families”, and even solo-ravers surrounding a large group of ravers and friends. Ū [Amnesia/Working Title] Amnesia [Working Title] Three girls at a camping festival find an incapacitated man in the woods and take him back to their campsite for safety—when one of the girls discovers that she recognizes the mysterious man, actually a headliner at the festival they're attending—two of the girls keep it a secret from their friend who would certainly take advantage of the situation. After discovering a “butt-load” of mind-altering substances on his person, Miami, the ring leader, makes a ‘judgement call' not to call the authorities, deciding instead to attempt to take him back to his trailer—however—when the girls haul him back to his campsite, they discover his manager, Dez, rifling through his belongings. When Samuel awakens, he has no memory of himself—and so a journey begins: a test of friendship, and a race against the clock. Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Shane- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. DONNIE “*giggles* what's a rave?” Miami (takes a deep breath) Crystal (facepalm) Shane (purses her lips) C-Is Giving drugs to somebody with amnesia bad? M-I don't know what's bad for amnesia S-Well maybe, it's not giving it to him that would be bad—like, they were already in his system, probably wouldn't he go like, into withdraw or something. You're probably right S-(I'm probably not) Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist-) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: Law-Suit? I've never worn one of those. Black-Label? Dez: More like ‘black-book' with your name written on and in it. It took me weeks clean up. Samuel: When was this? Dez: When you decided to stage dive wearing goth-pants and one of your chains got stuck in that kid's earhole. Samuel: They're called ‘Tripp' pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. Dez: You made him a cripple. Samuel: --we still talk. Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Shane continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Miami is horrified, speechless, breathless. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Shane by the shoulder, holding her back.) Shane: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Shane: He's fucking dead. Whatthefuck. Cystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Shane: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Shane: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Shane, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Shane! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Shane! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simultaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. Under The Mask —A superstar DJ and his best friend embark on a series of festivals under cover as non-celebrity citizens to first-handedly experience the other side of his world. Grandma's Girl- A funeral turns into an accidentally epic week-long house party, after the ‘favorite grand child' becomes disappointed in the traditional send-off given by the family; While grieving and going through her late-grandmothers belongings, Serra discovers journals and an old phonebook, containing the life and times of her wildly adventurous grandma and her close friends—when she realizes that none of the people from her grandmother's life ‘before the family' are in attendance of her funeral (or even aware of her passing), she links up with her best friends to organize a ‘proper goodbye'. All heaven breaks loose, when ‘ravers of old' begin showing up to pay their respects to Silvia—things get a little out-of-hand when the gathering explodes due-to-word of mouth, as it turns out Grandma Silvia had a few more connections than expected—and they've all come from near-and-far to say their goodbyes. Deathwish—A series about a woman who makes a death wish—but the stakes are raised wen all her wildest dreams come true, and death lurks just around the corner at every turn. ((M3))- A collection of silent films, by SupaCree Enter: World of Music Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. Series is set in a parralell universe, a seperate realm where humans have met faced dark ages, technological or technological setbacks they live harmoniously and peacefully within— live spiritually and intuitively with the planet, and can gain/ strengthen certain abilities through higher learning, strength training, conditionig, and meditation; We begin at the dawn of a new age, where beings ('God Bodies' [working])acended from higher plains of conciousness walk amongst the living in 'humanform', guided and led to higher forms of being through teachings of the Acended sorcerers and masters belonging to the universal collective conciousness of light; Also amongst the living, in 'humanform', Costumes: Modern-Futuristic da ‘Thieo' makes his final wish (for his truest and ever lasting love) to his appointed Acceded Sorcerer; but there are trials he must endure and obstacles to be met before his wish come true— C'Esmett— A warrior princess raised to rule is on on the brink of going rouge, after she is betrayed by her betrothed —her calling to become queen is imminent; yet she must overcome boundaries set by tradition, facing the powers-that-be to strengthen and master her own. Her ancient knowledge, ascended sorcery, and intrinsic healing mysticism— amongst other gifts of nature (a seer, fortune of truths; being of light) “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her--she turns again, eyeing him directly, pointing to him with dismay as she takes in a breath; catching herself in anger, she deflates, keeping eye contact (though her gaze suddenly softens as she arrives ‘ACENSION' Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. CHARACTERS Thïeo {Petrutheïo} Godform Spiritclad Cross-Bodied sorcerer; Humanborn earthbound in his most recent incarnation to rule in the new age…(t b c) C'Esmétt {Ch'Esmett X'oxįl Nazari is the most powerful being on planet Earth, and throughout multiple dimensions, through which she presides over, in various forms and figures; She possesses the universe's oldest Soul. a Godform Spiritclad Ascended Sorceress who possesses rare “Creation Energy”—the ability to form and shape matter, bend and travel through time, and control aspects of reality; Youthful and fiery, she is praised as a God of Light; Supporting: Kï'yara—Fireborn, Earthbound Rai'ayn—Loveborn, Multi-Dimentional Onyyxx—Rooted, Tri-Dimentiinal The elements: Love Matter Earth -Of Ground -Of Water -Of Fire -Of Air ...there are more but I'm tired right now. The realms: Now Then (points in the past to which time bending bodies may access) The past (inaccessible points on past timelines to those in human form or bound to earth, besides Godform; even so, the process is strenuous and dangerous. Love Self (to self, to travel inward and reflect a physical presence of the world within, outwardly; true self exists freely and ideally—you are able to converse with self as others see you [appearing as an identical twin with ideal aspects. Light therapy Frequencies Vibrationally energizing Body waves are Paralyzing Lines of Broken harmonies Inside of me. Crying on the clock; Rocking back and forth Stocking full of coal Greetings from the North Pole If Santa Clause is real Maybe we can make a deal; If my heart is made of steel You can't steal it—I can feel it Winter is here The world is money hungry (So am I) The world is simply starving (So am I) The world is so alarming (So am I) The world is just evolving. (So I am.) Cause I've been going crazy Stuck inside myself And I've been feeling lazy Just beside myself And I've been thinking lately That just maybe, someday maybe I'll be It's all connected— The reason we disconnect Is we're neglected I wonder what you'd expect You can't express it Just repress it. Repression syndrome— Came up too fast; Compression syndrome Suck it in Suck it up, You stupid fuck Dive deeper Ū (EP) 1. Thank U 2. I'm Sorry 3. I Love U 4. I miss U I like your vibe Come join my squad Curiosity killed the cat Carbohydrates killed the queen Don't cry “I'll try...” 50 Shades of Blue Don't pick up the phone Don't pick up the phone Don't pick up the phone Don't pick up the phone And here you are: 8 years later, With a baby on your back and— Bills to pay You have to decide (What the fuck) what the world is all about today. Don't want to be Cree For a really long time I just need I just need I just need a whole mind I was me the whole time I never left And yet There I was—looking at myself from above, All the love in the world; Just a lonely little girl Trapped in her Head Never got out of bed, that day: But I went away somewhere, And there I was—looking at myself from above, All the love in the world, Just a lonely little girl Trapped in her Head And I said “why are you waking me up?” But I wasn't asleep— I just wanted to fuck And sometimes, it's too much Too much is, never enough I've never been in love (with me) But I've always been in love (with you) And if you had seen it It wouldn't have been the death of me. Deeper I'll go: Deeper to find How I crossed white lines To become Colorblind How did you find me, here My deer? How did you know Where to go? How did you know, I would Follow you there, Once you finally showed me the road? I've seen both the frog, and the toad; You've already left me exposed, And I'm frozen in time Just to find Just to find Paradise— I tried. But love is a blind bat, Diving into a vat of Darkness; a hat is only a hat, If only there was more— And there is. There always is more— You just have to live more, And once you've been through the cycles, you could be Recycled. Ruined. Rebuilt. Guilt is only ever, Created after pleasure... With immense imploding pressure - [ ] You were born EP-GA [2K19] Mother Earth and Father Time are Making love right By the fire You are motion— I am sickness I am goddess; Be my witness. And I'll probably run for President— Just like I tend to run from everything; not because I want to do it, but because I have to... And just as I run from everything, I run to everything— As is the vicious cycle of life, unrepeated. I should have seen it coming, when he kicked my puppy—I didn't, but my mother did, and it might have been the same day. If not, it was definitely on the same porch—the same porch where...my adolescence began, and ended. There is no cure When your spirit is broken There is no cure—when you suffer in silence There is no cure— When you've seen all the violence It's only you. Breadcrumbs— I'm not dumb, I'm just muted. The dragon I'm chasing is me, And I just... Set the world on fire— I just—need to— I just—adjust. Translucent and transparent I am the thing that happens when you Parent your own parents. And I just I been waking up randomly, Panicking— Wishing I was dancing In the moonlight I'm vanishing without a trace And maybe I just hate this place, Maybe I'm just displaced I hate this I been waking up randomly Filling the void Avoiding my eyes in reflections I fell in love at a festival She came to dance, she was solo oh-oh ...took my hand, sack let's go- oh—oh-oh She didn't care She didn't care I'm a tax write-off I'm a meal ticket I'm a grasshopper; Or maybe, a cricket— Ricochet rabbit Why am I like this? “Why do you fight this?” I was not invited to mingle This ‘tingle' I get is more than A threat—I regretted, The moments I never forget The secrets you keep The stories you never will tell— This is hell, you're not dreaming It's only a nightmare. Too much to think about So I don't Dissociative, I associate everything Within—without I reflect everything I've been about, Stuck beside myself I am just a clone, A lone shadow of my Own All alone, and— I never planned to leave this planet But I have. You're out of my league Out of my league Why can't you see that It's so hard to be Paying the price for this Quarter-life crisis I don't mean to write this So bad, but I can't trust myself anymore I can't trust this world anymore Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Or rather, a diamond in the rough I've got enough stuff I just need love. You're out of my league I can see that I can't be that, thing What you want is perfection I just like who you are and thats— Never enough. I have nothing but love to give, love So forgive this: I didn't think I'd live this long But I was wrong And it was longer than I thought Ago Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Do you wanna know what it's like to be lonely like me I can tell you better than show you Once I get to know you good luck AMNESIA NOTES Miami Wade Crystal Brooks Donder (Donny) “we'll just call you Donny” “Why?” Uhhh...Because...we found you in the woods. “What?” “You know, like—the wild thornberrys” “Sounds tasty” “Uhhh—wasn't Donny found in the Jungle” “Uhhh—isn't the jungle just a denser version of the woods?” “I guess. It's like an earth-remix” “What's a remix?” Miami wells up—Crystal jumps up excitedly “Awwwwri And I've been stuck on Abbot Kinney, Thinking about Will Rodgers and Thinking that I'm a dodgers fan— But I'm not, I just like crowds. And LA makes me proud Of everything I need to be: And if the world were watching me She'd think she was herself. I was never sleeping, I'm just here And I was never reading, I just Put the bookmark where I left off... I could drift off into, The taste of ink And as it dries in my palm— I know it won't take long until I'm Drifting back into—sifting back into Space—grains of sand. You'll know when you've reached the promised land. Hello, Good Friend: ‘It's time to fall in love...with yourself.' The world has the most to learn from its elders and it's youth—fever disrespect the sometimes even subtle wisdom of a child or your elders. A1 (Lost in the Sauce) Break beats Ruffneck Bass: That's what I like in my face Drop that shit, don't make me wait Make me dance off all this waste I like chocolate, give me cake Wednesday mornin' wake-n-bake Star Jones—Oprah—Ricky lake Which is real and which is fake? Pick the right one, no mistake River—ocean—crater lake “White girl: can I touch your hair? Is it fake??” Out of order— Order steak. [ Sample: The Epic Trip] [interlude- two friends at a festival//a phone call] “Where the fuck are you?” “I can't hear you!” “Hello?” “BRO. Where are you?” “I'm by the—WAIT—hello?!” “WHAT? ” “HELLO?” [the call drops] “Yo. Where the fuck is she?” “I don't know man, probably lost in the sauce...” Sample Lost In The jungle//Kendrick Boo Boo Friends that say that they “gotchu” and then don't Ain't your friends— they're enemies Keep them close Nobody gives a fuck about you— Except you— Remember that. And if you can't remember Make a habit of forgetting Cause you're just another member of society With social anxiety Your sense of propriety Probably shouldn't be Anything I'd give anything Just to take back all my fucks Put them in a bucket, Throw it over my shoulder And wish the world “Good fucking luck” I'm so done with it This is the last chance you get So have fun with it There's no pleasure, no smiles— No love in it I'm just driving for miles Above the shit Transitions- Silent Film/EP Kandi moves to a new city from far, far away—and finds herself lost trying to find her own vibe. ❤️ 1. The Bus Song 2. Pretty Girls (SupaCreeMixx) 3. DOD (Phoenixx remix) “Holy infected fuck!” [thats my vibe right now] North Star After an EMP attack, an unlikely leader becomes a guide to a group of survivors to find the way northward to Alaska. Festival Trip Chava Hoffs- A Voluptuous Dark-Skinned Alaska Native-Black Mixed fashionista who (to her disdain) earns a living as a correctional officer in a juvenile detention facility in Arctic Alaska, daydreaming her long nights away and stacking her money, saving up for an escape to someplace warm and sunny. She is bright and quick-witted, but sometimes awkward—truly a ball of energy, whether good or bad. Sala Emilio (Stax) A tall, olive skinned hottie from Utah of Native American and Mexican decent who works as head chef in a gourmet Chinese food restaurant—a phenomenally functional alcoholic with a free spirit, questionable morals, good values, a loving heart—and a dry sense of humor. Childhood best friends with Chava, I hope you're okay with the character I based off you. I'm not going to copy the story exactly (cause it's a movie, duh) so—I came up with the story that your character runs the kitchen of a classy gourmet 5-Star Chinese restaurant in Utah that has an all-Mexican staff of mostly illegals; my character is a CO at a youth correctional facility in remote Alaska—I felt like those two extremes would play funnier on camera than to replicate our actual situations. I also made them not parents, because I would rather take the whole issue of parenting and raving into a completely separate film idea, I'm thinking of calling it Festival Project A Film Saga by SupaCree Inspired by True Events Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) The Epic Trip – After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts Festival Trip II- After reconciling, Chava and Sala unite again to journey to uncharted territories—after Chava is invited along as a journalist to cover artists belonging to an up-and-coming record label based in Alaska, she invites Sala as a tag-along, knowing that her “weird hoe-magic” will attract—as always—even more interesting personalities and circumstances than she could dream to on her own. Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-soundingMandarin—speaking “Mandarish” or “Spandarin” Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” Cop Jokes (due to Chava's occupation) ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong long distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful facetime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severly grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! A remote, unnamed city in the Alaskan Arctic Circle. It is severely cold, even visually so. Ch ACT II- Sunny California ACT III- Sunny Florida Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in my contacts titled “fat ass” with 300 bitches in it— Man: *women* Lackey: whatever—look—I could get you an ass twice as fat, on a dime twice as fine—in 10 minutes flat. Man: (eyes shining, like domo) but look at her aura... Lackey: —I think I got an Aurora in here Man: No, like— Lackey: (pulling at him) let's *go*, the fuck is you trippin..? His eyes won't move away, but he is led by the lackey by his arm, confusededly pouting as he is dragged along. Man: Damn. He feels like he knows her. Cut back to: CHAVA'S ENTRY DANCE scene ACT 1: Wedding Bashers Here we meet Chava Hoffs and Sala Emillio; Two life-long long-distance best friends who love eachother--for the most part--for better or worse. Sala (Pinky) and Chala (The Brain) are planning a tropical mexican vacation to a destination wedding Chava's been invited to as an excuse to celebrate Chava's upcoming birthday (held the same weekend as the wedding) in style--However, when Chava's exclusively classist family alerts her that her plus-one invitation only extended to her on-again-off-again fiance and absolutely excludes Sala, they desperately search for another way to escape their mundane and excruciatingly boring circumstances. Chava internet-searches events around her birthday and finds that there are two music festivals within the same week--running the numbers, she concludes that this alternative plan would actually cost less than the original--”so why not?” The young women keep their escapade-to-be a complete secret, disguising all the preliminary details as “wedding planning” They plan to ‘meet in the middle', Los Angeles being centrally located to both their respective homes. They meet at LAX excitedly and reuinte in happy (and drunken) tears. ACT 2: Sunny California Chava wants to visit old friends and reminisce as a “wannabe tourist” in an all-too-familiar city, which she used to call home--she's built a list of things to do and prepared an itinerary for the week; Sala wants to get riddegy-wrecked sun-up to sundown; Worlds collide as somewhat by-the-book Chava nervously nativages around, typically babysitting Sala and often falling victim to being steered off-course by her shenanigans. Within their first few moments under the California moonlight, Sala's smartphone helps her discover that she has a nearby group of friends--conveniently banded-together by her circus act “master plug”, who is devastatingly in love with her. They spend night one of the first festival tracking him down--Sala finds herself already exhausted by Sala's timing and drunken unsubtlety (“My friend's a COP!”) They finally meet him at the end of the first day, they allow him to tag along--until he becomes almost-suddenly dysfunctionally inebriated and Chava must make a fight-or-flight decision to leave him behind, after he begins drawing attention to their vulnerable crew, and she is approached at random by a mysterious character in a gas station convenience store, where she appears to be the most sober person. On day two, after running at top-speed to catch the shuttle, Sala drunkenly makes friends with a group of young people (fresh out of high school), who to Chava are quite “wookish”, but she plays along anyway. However, by the time they exit the shuttle and Chava has finallybecome comfortable being invited into their squad; Chala decides to ditch them--unknowing that they will re-meet later in the night. Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in m

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[ENTER THE MULTIVERSE]
[Your Mother's Episode.] (SEASON 6- ACT III, PART VII)

[ENTER THE MULTIVERSE]

Play Episode Listen Later Feb 16, 2023 25:13


Festival Project A Saga S Ū P A © R E E ™ One World. | PEACE. LOVE. UNITY. RESPECT. | Lifelong friends navigate the infinitely incredible world of rave culture, journeying together (and sometimes, apart) into the PLUniveRse© in fantastical, philosophical, and third-eye-opening adventures--the likes of which have never been seen (or foretold.) Festival Project™ is a multi-genre, mystifying and magical cross-genre series, set against the backdrop of modern rave culture-- combined with historical and futuristic elements-- across expansions of space-and-time, unifying with The Universal Consciousness in a multidimensional and explorative ensemble of Films, Episodic Series, Music Videos, Extended Playlists, and Concept Albums. A perpetual symphony of artistic storytelling though a cavalcade of wonderful and whimsical characters along high-intensity, off-the-map adventures--showcased through Music, Film & Interactive Art Explorations--set upon the dreamlike actual reality of an unravelling fabric of time-and-space. Enter The Multiverse: Anything Is Possible. This explosive and expansive wave of enigmatic, chaos-colliding, charismatic [ and often comedic] kinetic energy, reflects a shared experience throughout all time in human connection; Journey beyond the unknown, to Worlds Within--and Without. Everything is Everything. The Festival Project Saga is a multi-media Music, Film and Television saga that offers a new perspective on the ever-changing and recently popularized culture of dance music; it touches on the history of the culture as a whole, as well as a variety of other societal issues this generation faces—friendship, connectivity, communication—the dawn of social media, America's education system and justice system, immigration, and emerging mental health and drug crisis—while also taking a look at a history of counter culture as a derivative of the rapidly evolving technology of today's society. Through its characters and storylines, we dive deeply into a conglomerate of generational growth and exponentially educational topics, lightheartedly touching tales of friendship, family through blood and through bond, and exploring fields, of Astrology, Philosophy. Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: -Ridiculous DJ names and Absurd Fictional Festivals -Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-sounding-Mandarin—speaking “Mandarish” or “Spandarin” -Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” -Cop Jokes (due to Chava's occupation) “Go climb broke-bitch mountain!” ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong. long- distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful FaceTime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severely grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! [The Break-Up] Sala: FUCK YOUR BIRTHDAY! CHAVA: I'M SURE YOU WOULD IF YOU COULD, IF MY BIRTHDAY HAD A PENIS. Sala: YOUR BIRTHDAY DOES HAVE A PENIS—IT'S YOU, DICK. CHAVA: THEN SUCK ME, SALLY MAE. SALA: YOU WISH, WANDA. CHAVA: Can't make a wish with no fucking candles, Kandace. SALA: Huh. I would have thought there were candles just judging by hard you fucking BLOW, Bonnie! CHAVA: Then drive off cliff, Clyde. A remote, unnamed city near the North Pole, in the Alaskan Arctic Circle. It is severely cold, even visually so. ACT II- Sunny California ACT III- Sunny Florida In the scene where random ravers find Sala's backpack in the parking lot, debut Rave Dora [Backpack SupaCreeMixx] “I'm a backpack loaded up with things and Knick-knacks too—anything that you might need, I got inside for you...” Festival Trip One-Liners/ Slang/ Phrases Keep up, Kassandra Hold Up, Heather Be back, Becky Back up, Barbra Shut up, Susan/ Shut Up Sandra/ Shut Up Sharon/ Sit Down, Sally Shove It, Shelly Stop It, Stella Chill, Chelsea Cheer Up, Charlie (a reference to Willy Wonka) Get out my biz, Liz Really Billy? Excerpt, Act III Chava: Dude, your energy is killing me. Sala: So. Chava: Soo, fix it. Sala: What do I look like—Bob the Builder? Chava: More like Wreck-It-Ralphed-All-Over-Yourself Sala: Fuck you. Chava: Off limits. I'm the last person on earth you haven't fucked. Sala: Jealous? Chava: Of the super-massive black-hole that is your vagina? No. I just wish my camera had a better low-light filter so I had actual photographic proof of an 8th world wonder. Sala: …fuck you. Chava: ‘No' Means ‘No'. [blows whistle] Get up. Sala: Ahhhhh—Get fucked! Chava: I was—and you ruined it being a hoe—but I'm willing to look past that, because its a beautiful fucking day in Miami and we're about to get lit. C'mon. S'day one. Sala: Day 1 of rave 2, I'm over it. Chava: Hoe, I'm over you. Sala: Get over me, then, bitch— Chava: I already said I am. Get with it. Sala: Get with this dick. Chava: What's a dick without some balls, bro? Pussy. Sala: … Chava: You mad? Sala: I been mad. Chava: Stay mad, then. Sala: How about I just stay here. Chava: Pay here, stay here, bitch—this trip ain't free. Sala: This trip ain't me. Raves are your thing. I'm not a “festival chick.” Chava: You are for the next three days. Sala: …Three…?! Chava: And counting. Get. Some. Motherfuckin' balls. Here, have some Jesus Juice. [She extends her arm, holding the bottle in front of Sala] Sala: Ughhh. Chava: Come on, man. I'm tryna see Cow Turds. Sala: You're engaged to one. Chava: Shut the fuck up and drink. Here, I'll have one with you. The Epic Trip – ‘Girl—Meet World'. After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series, Prequel]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts GoF*ckYourself (GFY), the biggest summertime festival in the region. Festival Trip II [First Sequel ]- It's been a magical year and the breakup is over; A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into (Use- I'm on my way to heaven, for trailer.) A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Ū [Amnesia/Working Title] Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Serra- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: What? When was this? Dez: This was when you decided to stage dive wearing goth-pants and your chains got stuck in that kid's earholes Samuel: They're called Tripp pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. I made that kid a star. Dez: You made him a cripple. Samuel: --we still talk. [EXT. A FARAWAY FOREST] Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Serra continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Serra by the shoulder, holding her back.) Serra: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Serra: He's fucking dead. Whatthefuck. Fuck this! Crystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Serra: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Serra: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Serra, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Serra! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Serra! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simoltaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Blue Story A wayward security officer drunkenly fills out an application to join the police academy, and is accepted—both to his surprise, and dismay. #SQUAD OUT!- A Mockumentary-Style Comedy following several “tribes”, “squads”, “rave families”, and even solo-ravers surrounding a large group of ravers and friends. Ū [Amnesia/Working Title] Amnesia [Working Title] Three girls at a camping festival find an incapacitated man in the woods and take him back to their campsite for safety—when one of the girls discovers that she recognizes the mysterious man, actually a headliner at the festival they're attending—two of the girls keep it a secret from their friend who would certainly take advantage of the situation. After discovering a “butt-load” of mind-altering substances on his person, Miami, the ring leader, makes a ‘judgement call' not to call the authorities, deciding instead to attempt to take him back to his trailer—however—when the girls haul him back to his campsite, they discover his manager, Dez, rifling through his belongings. When Samuel awakens, he has no memory of himself—and so a journey begins: a test of friendship, and a race against the clock. Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Shane- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. DONNIE “*giggles* what's a rave?” Miami (takes a deep breath) Crystal (facepalm) Shane (purses her lips) C-Is Giving drugs to somebody with amnesia bad? M-I don't know what's bad for amnesia S-Well maybe, it's not giving it to him that would be bad—like, they were already in his system, probably wouldn't he go like, into withdraw or something. You're probably right S-(I'm probably not) Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist-) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: Law-Suit? I've never worn one of those. Black-Label? Dez: More like ‘black-book' with your name written on and in it. It took me weeks clean up. Samuel: When was this? Dez: When you decided to stage dive wearing goth-pants and one of your chains got stuck in that kid's earhole. Samuel: They're called ‘Tripp' pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. Dez: You made him a cripple. Samuel: --we still talk. Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Shane continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Miami is horrified, speechless, breathless. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Shane by the shoulder, holding her back.) Shane: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Shane: He's fucking dead. Whatthefuck. Cystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Shane: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Shane: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Shane, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Shane! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Shane! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simultaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. Under The Mask —A superstar DJ and his best friend embark on a series of festivals under cover as non-celebrity citizens to first-handedly experience the other side of his world. Grandma's Girl- A funeral turns into an accidentally epic week-long house party, after the ‘favorite grand child' becomes disappointed in the traditional send-off given by the family; While grieving and going through her late-grandmothers belongings, Serra discovers journals and an old phonebook, containing the life and times of her wildly adventurous grandma and her close friends—when she realizes that none of the people from her grandmother's life ‘before the family' are in attendance of her funeral (or even aware of her passing), she links up with her best friends to organize a ‘proper goodbye'. All heaven breaks loose, when ‘ravers of old' begin showing up to pay their respects to Silvia—things get a little out-of-hand when the gathering explodes due-to-word of mouth, as it turns out Grandma Silvia had a few more connections than expected—and they've all come from near-and-far to say their goodbyes. Deathwish—A series about a woman who makes a death wish—but the stakes are raised wen all her wildest dreams come true, and death lurks just around the corner at every turn. ((M3))- A collection of silent films, by SupaCree Enter: World of Music Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. Series is set in a parralell universe, a seperate realm where humans have met faced dark ages, technological or technological setbacks they live harmoniously and peacefully within— live spiritually and intuitively with the planet, and can gain/ strengthen certain abilities through higher learning, strength training, conditionig, and meditation; We begin at the dawn of a new age, where beings ('God Bodies' [working])acended from higher plains of conciousness walk amongst the living in 'humanform', guided and led to higher forms of being through teachings of the Acended sorcerers and masters belonging to the universal collective conciousness of light; Also amongst the living, in 'humanform', Costumes: Modern-Futuristic da ‘Thieo' makes his final wish (for his truest and ever lasting love) to his appointed Acceded Sorcerer; but there are trials he must endure and obstacles to be met before his wish come true— C'Esmett— A warrior princess raised to rule is on on the brink of going rouge, after she is betrayed by her betrothed —her calling to become queen is imminent; yet she must overcome boundaries set by tradition, facing the powers-that-be to strengthen and master her own. Her ancient knowledge, ascended sorcery, and intrinsic healing mysticism— amongst other gifts of nature (a seer, fortune of truths; being of light) “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her--she turns again, eyeing him directly, pointing to him with dismay as she takes in a breath; catching herself in anger, she deflates, keeping eye contact (though her gaze suddenly softens as she arrives ‘ACENSION' Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. CHARACTERS Thïeo {Petrutheïo} Godform Spiritclad Cross-Bodied sorcerer; Humanborn earthbound in his most recent incarnation to rule in the new age…(t b c) C'Esmétt {Ch'Esmett X'oxįl Nazari is the most powerful being on planet Earth, and throughout multiple dimensions, through which she presides over, in various forms and figures; She possesses the universe's oldest Soul. a Godform Spiritclad Ascended Sorceress who possesses rare “Creation Energy”—the ability to form and shape matter, bend and travel through time, and control aspects of reality; Youthful and fiery, she is praised as a God of Light; Supporting: Kï'yara—Fireborn, Earthbound Rai'ayn—Loveborn, Multi-Dimentional Onyyxx—Rooted, Tri-Dimentiinal The elements: Love Matter Earth -Of Ground -Of Water -Of Fire -Of Air ...there are more but I'm tired right now. The realms: Now Then (points in the past to which time bending bodies may access) The past (inaccessible points on past timelines to those in human form or bound to earth, besides Godform; even so, the process is strenuous and dangerous. Love Self (to self, to travel inward and reflect a physical presence of the world within, outwardly; true self exists freely and ideally—you are able to converse with self as others see you [appearing as an identical twin with ideal aspects. Light therapy Frequencies Vibrationally energizing Body waves are Paralyzing Lines of Broken harmonies Inside of me. Crying on the clock; Rocking back and forth Stocking full of coal Greetings from the North Pole If Santa Clause is real Maybe we can make a deal; If my heart is made of steel You can't steal it—I can feel it Winter is here The world is money hungry (So am I) The world is simply starving (So am I) The world is so alarming (So am I) The world is just evolving. (So I am.) Cause I've been going crazy Stuck inside myself And I've been feeling lazy Just beside myself And I've been thinking lately That just maybe, someday maybe I'll be It's all connected— The reason we disconnect Is we're neglected I wonder what you'd expect You can't express it Just repress it. Repression syndrome— Came up too fast; Compression syndrome Suck it in Suck it up, You stupid fuck Dive deeper Ū (EP) 1. Thank U 2. I'm Sorry 3. I Love U 4. I miss U I like your vibe Come join my squad Curiosity killed the cat Carbohydrates killed the queen Don't cry “I'll try...” 50 Shades of Blue Don't pick up the phone Don't pick up the phone Don't pick up the phone Don't pick up the phone And here you are: 8 years later, With a baby on your back and— Bills to pay You have to decide (What the fuck) what the world is all about today. Don't want to be Cree For a really long time I just need I just need I just need a whole mind I was me the whole time I never left And yet There I was—looking at myself from above, All the love in the world; Just a lonely little girl Trapped in her Head Never got out of bed, that day: But I went away somewhere, And there I was—looking at myself from above, All the love in the world, Just a lonely little girl Trapped in her Head And I said “why are you waking me up?” But I wasn't asleep— I just wanted to fuck And sometimes, it's too much Too much is, never enough I've never been in love (with me) But I've always been in love (with you) And if you had seen it It wouldn't have been the death of me. Deeper I'll go: Deeper to find How I crossed white lines To become Colorblind How did you find me, here My deer? How did you know Where to go? How did you know, I would Follow you there, Once you finally showed me the road? I've seen both the frog, and the toad; You've already left me exposed, And I'm frozen in time Just to find Just to find Paradise— I tried. But love is a blind bat, Diving into a vat of Darkness; a hat is only a hat, If only there was more— And there is. There always is more— You just have to live more, And once you've been through the cycles, you could be Recycled. Ruined. Rebuilt. Guilt is only ever, Created after pleasure... With immense imploding pressure - [ ] You were born EP-GA [2K19] Mother Earth and Father Time are Making love right By the fire You are motion— I am sickness I am goddess; Be my witness. And I'll probably run for President— Just like I tend to run from everything; not because I want to do it, but because I have to... And just as I run from everything, I run to everything— As is the vicious cycle of life, unrepeated. I should have seen it coming, when he kicked my puppy—I didn't, but my mother did, and it might have been the same day. If not, it was definitely on the same porch—the same porch where...my adolescence began, and ended. There is no cure When your spirit is broken There is no cure—when you suffer in silence There is no cure— When you've seen all the violence It's only you. Breadcrumbs— I'm not dumb, I'm just muted. The dragon I'm chasing is me, And I just... Set the world on fire— I just—need to— I just—adjust. Translucent and transparent I am the thing that happens when you Parent your own parents. And I just I been waking up randomly, Panicking— Wishing I was dancing In the moonlight I'm vanishing without a trace And maybe I just hate this place, Maybe I'm just displaced I hate this I been waking up randomly Filling the void Avoiding my eyes in reflections I fell in love at a festival She came to dance, she was solo oh-oh ...took my hand, sack let's go- oh—oh-oh She didn't care She didn't care I'm a tax write-off I'm a meal ticket I'm a grasshopper; Or maybe, a cricket— Ricochet rabbit Why am I like this? “Why do you fight this?” I was not invited to mingle This ‘tingle' I get is more than A threat—I regretted, The moments I never forget The secrets you keep The stories you never will tell— This is hell, you're not dreaming It's only a nightmare. Too much to think about So I don't Dissociative, I associate everything Within—without I reflect everything I've been about, Stuck beside myself I am just a clone, A lone shadow of my Own All alone, and— I never planned to leave this planet But I have. You're out of my league Out of my league Why can't you see that It's so hard to be Paying the price for this Quarter-life crisis I don't mean to write this So bad, but I can't trust myself anymore I can't trust this world anymore Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Or rather, a diamond in the rough I've got enough stuff I just need love. You're out of my league I can see that I can't be that, thing What you want is perfection I just like who you are and thats— Never enough. I have nothing but love to give, love So forgive this: I didn't think I'd live this long But I was wrong And it was longer than I thought Ago Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Do you wanna know what it's like to be lonely like me I can tell you better than show you Once I get to know you good luck AMNESIA NOTES Miami Wade Crystal Brooks Donder (Donny) “we'll just call you Donny” “Why?” Uhhh...Because...we found you in the woods. “What?” “You know, like—the wild thornberrys” “Sounds tasty” “Uhhh—wasn't Donny found in the Jungle” “Uhhh—isn't the jungle just a denser version of the woods?” “I guess. It's like an earth-remix” “What's a remix?” Miami wells up—Crystal jumps up excitedly “Awwwwri And I've been stuck on Abbot Kinney, Thinking about Will Rodgers and Thinking that I'm a dodgers fan— But I'm not, I just like crowds. And LA makes me proud Of everything I need to be: And if the world were watching me She'd think she was herself. I was never sleeping, I'm just here And I was never reading, I just Put the bookmark where I left off... I could drift off into, The taste of ink And as it dries in my palm— I know it won't take long until I'm Drifting back into—sifting back into Space—grains of sand. You'll know when you've reached the promised land. Hello, Good Friend: ‘It's time to fall in love...with yourself.' The world has the most to learn from its elders and it's youth—fever disrespect the sometimes even subtle wisdom of a child or your elders. A1 (Lost in the Sauce) Break beats Ruffneck Bass: That's what I like in my face Drop that shit, don't make me wait Make me dance off all this waste I like chocolate, give me cake Wednesday mornin' wake-n-bake Star Jones—Oprah—Ricky lake Which is real and which is fake? Pick the right one, no mistake River—ocean—crater lake “White girl: can I touch your hair? Is it fake??” Out of order— Order steak. [ Sample: The Epic Trip] [interlude- two friends at a festival//a phone call] “Where the fuck are you?” “I can't hear you!” “Hello?” “BRO. Where are you?” “I'm by the—WAIT—hello?!” “WHAT? ” “HELLO?” [the call drops] “Yo. Where the fuck is she?” “I don't know man, probably lost in the sauce...” Sample Lost In The jungle//Kendrick Boo Boo Friends that say that they “gotchu” and then don't Ain't your friends— they're enemies Keep them close Nobody gives a fuck about you— Except you— Remember that. And if you can't remember Make a habit of forgetting Cause you're just another member of society With social anxiety Your sense of propriety Probably shouldn't be Anything I'd give anything Just to take back all my fucks Put them in a bucket, Throw it over my shoulder And wish the world “Good fucking luck” I'm so done with it This is the last chance you get So have fun with it There's no pleasure, no smiles— No love in it I'm just driving for miles Above the shit Transitions- Silent Film/EP Kandi moves to a new city from far, far away—and finds herself lost trying to find her own vibe. ❤️ 1. The Bus Song 2. Pretty Girls (SupaCreeMixx) 3. DOD (Phoenixx remix) “Holy infected fuck!” [thats my vibe right now] North Star After an EMP attack, an unlikely leader becomes a guide to a group of survivors to find the way northward to Alaska. Festival Trip Chava Hoffs- A Voluptuous Dark-Skinned Alaska Native-Black Mixed fashionista who (to her disdain) earns a living as a correctional officer in a juvenile detention facility in Arctic Alaska, daydreaming her long nights away and stacking her money, saving up for an escape to someplace warm and sunny. She is bright and quick-witted, but sometimes awkward—truly a ball of energy, whether good or bad. Sala Emilio (Stax) A tall, olive skinned hottie from Utah of Native American and Mexican decent who works as head chef in a gourmet Chinese food restaurant—a phenomenally functional alcoholic with a free spirit, questionable morals, good values, a loving heart—and a dry sense of humor. Childhood best friends with Chava, I hope you're okay with the character I based off you. I'm not going to copy the story exactly (cause it's a movie, duh) so—I came up with the story that your character runs the kitchen of a classy gourmet 5-Star Chinese restaurant in Utah that has an all-Mexican staff of mostly illegals; my character is a CO at a youth correctional facility in remote Alaska—I felt like those two extremes would play funnier on camera than to replicate our actual situations. I also made them not parents, because I would rather take the whole issue of parenting and raving into a completely separate film idea, I'm thinking of calling it Festival Project A Film Saga by SupaCree Inspired by True Events Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) The Epic Trip – After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts Festival Trip II- After reconciling, Chava and Sala unite again to journey to uncharted territories—after Chava is invited along as a journalist to cover artists belonging to an up-and-coming record label based in Alaska, she invites Sala as a tag-along, knowing that her “weird hoe-magic” will attract—as always—even more interesting personalities and circumstances than she could dream to on her own. Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-soundingMandarin—speaking “Mandarish” or “Spandarin” Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” Cop Jokes (due to Chava's occupation) ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong long distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful facetime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severly grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! A remote, unnamed city in the Alaskan Arctic Circle. It is severely cold, even visually so. Ch ACT II- Sunny California ACT III- Sunny Florida Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in my contacts titled “fat ass” with 300 bitches in it— Man: *women* Lackey: whatever—look—I could get you an ass twice as fat, on a dime twice as fine—in 10 minutes flat. Man: (eyes shining, like domo) but look at her aura... Lackey: —I think I got an Aurora in here Man: No, like— Lackey: (pulling at him) let's *go*, the fuck is you trippin..? His eyes won't move away, but he is led by the lackey by his arm, confusededly pouting as he is dragged along. Man: Damn. He feels like he knows her. Cut back to: CHAVA'S ENTRY DANCE scene ACT 1: Wedding Bashers Here we meet Chava Hoffs and Sala Emillio; Two life-long long-distance best friends who love eachother--for the most part--for better or worse. Sala (Pinky) and Chala (The Brain) are planning a tropical mexican vacation to a destination wedding Chava's been invited to as an excuse to celebrate Chava's upcoming birthday (held the same weekend as the wedding) in style--However, when Chava's exclusively classist family alerts her that her plus-one invitation only extended to her on-again-off-again fiance and absolutely excludes Sala, they desperately search for another way to escape their mundane and excruciatingly boring circumstances. Chava internet-searches events around her birthday and finds that there are two music festivals within the same week--running the numbers, she concludes that this alternative plan would actually cost less than the original--”so why not?” The young women keep their escapade-to-be a complete secret, disguising all the preliminary details as “wedding planning” They plan to ‘meet in the middle', Los Angeles being centrally located to both their respective homes. They meet at LAX excitedly and reuinte in happy (and drunken) tears. ACT 2: Sunny California Chava wants to visit old friends and reminisce as a “wannabe tourist” in an all-too-familiar city, which she used to call home--she's built a list of things to do and prepared an itinerary for the week; Sala wants to get riddegy-wrecked sun-up to sundown; Worlds collide as somewhat by-the-book Chava nervously nativages around, typically babysitting Sala and often falling victim to being steered off-course by her shenanigans. Within their first few moments under the California moonlight, Sala's smartphone helps her discover that she has a nearby group of friends--conveniently banded-together by her circus act “master plug”, who is devastatingly in love with her. They spend night one of the first festival tracking him down--Sala finds herself already exhausted by Sala's timing and drunken unsubtlety (“My friend's a COP!”) They finally meet him at the end of the first day, they allow him to tag along--until he becomes almost-suddenly dysfunctionally inebriated and Chava must make a fight-or-flight decision to leave him behind, after he begins drawing attention to their vulnerable crew, and she is approached at random by a mysterious character in a gas station convenience store, where she appears to be the most sober person. On day two, after running at top-speed to catch the shuttle, Sala drunkenly makes friends with a group of young people (fresh out of high school), who to Chava are quite “wookish”, but she plays along anyway. However, by the time they exit the shuttle and Chava has finallybecome comfortable being invited into their squad; Chala decides to ditch them--unknowing that they will re-meet later in the night. Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in m

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Gerald’s World.
[Your Mother's Episode.] (SEASON 6 - ACT III, PART VII)

Gerald’s World.

Play Episode Listen Later Feb 16, 2023 25:13


Festival Project A Saga S Ū P A © R E E ™ One World. | PEACE. LOVE. UNITY. RESPECT. | Lifelong friends navigate the infinitely incredible world of rave culture, journeying together (and sometimes, apart) into the PLUniveRse© in fantastical, philosophical, and third-eye-opening adventures--the likes of which have never been seen (or foretold.) Festival Project™ is a multi-genre, mystifying and magical cross-genre series, set against the backdrop of modern rave culture-- combined with historical and futuristic elements-- across expansions of space-and-time, unifying with The Universal Consciousness in a multidimensional and explorative ensemble of Films, Episodic Series, Music Videos, Extended Playlists, and Concept Albums. A perpetual symphony of artistic storytelling though a cavalcade of wonderful and whimsical characters along high-intensity, off-the-map adventures--showcased through Music, Film & Interactive Art Explorations--set upon the dreamlike actual reality of an unravelling fabric of time-and-space. Enter The Multiverse: Anything Is Possible. This explosive and expansive wave of enigmatic, chaos-colliding, charismatic [ and often comedic] kinetic energy, reflects a shared experience throughout all time in human connection; Journey beyond the unknown, to Worlds Within--and Without. Everything is Everything. The Festival Project Saga is a multi-media Music, Film and Television saga that offers a new perspective on the ever-changing and recently popularized culture of dance music; it touches on the history of the culture as a whole, as well as a variety of other societal issues this generation faces—friendship, connectivity, communication—the dawn of social media, America's education system and justice system, immigration, and emerging mental health and drug crisis—while also taking a look at a history of counter culture as a derivative of the rapidly evolving technology of today's society. Through its characters and storylines, we dive deeply into a conglomerate of generational growth and exponentially educational topics, lightheartedly touching tales of friendship, family through blood and through bond, and exploring fields, of Astrology, Philosophy. Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: -Ridiculous DJ names and Absurd Fictional Festivals -Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-sounding-Mandarin—speaking “Mandarish” or “Spandarin” -Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” -Cop Jokes (due to Chava's occupation) “Go climb broke-bitch mountain!” ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong. long- distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful FaceTime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severely grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! [The Break-Up] Sala: FUCK YOUR BIRTHDAY! CHAVA: I'M SURE YOU WOULD IF YOU COULD, IF MY BIRTHDAY HAD A PENIS. Sala: YOUR BIRTHDAY DOES HAVE A PENIS—IT'S YOU, DICK. CHAVA: THEN SUCK ME, SALLY MAE. SALA: YOU WISH, WANDA. CHAVA: Can't make a wish with no fucking candles, Kandace. SALA: Huh. I would have thought there were candles just judging by hard you fucking BLOW, Bonnie! CHAVA: Then drive off cliff, Clyde. A remote, unnamed city near the North Pole, in the Alaskan Arctic Circle. It is severely cold, even visually so. ACT II- Sunny California ACT III- Sunny Florida In the scene where random ravers find Sala's backpack in the parking lot, debut Rave Dora [Backpack SupaCreeMixx] “I'm a backpack loaded up with things and Knick-knacks too—anything that you might need, I got inside for you...” Festival Trip One-Liners/ Slang/ Phrases Keep up, Kassandra Hold Up, Heather Be back, Becky Back up, Barbra Shut up, Susan/ Shut Up Sandra/ Shut Up Sharon/ Sit Down, Sally Shove It, Shelly Stop It, Stella Chill, Chelsea Cheer Up, Charlie (a reference to Willy Wonka) Get out my biz, Liz Really Billy? Excerpt, Act III Chava: Dude, your energy is killing me. Sala: So. Chava: Soo, fix it. Sala: What do I look like—Bob the Builder? Chava: More like Wreck-It-Ralphed-All-Over-Yourself Sala: Fuck you. Chava: Off limits. I'm the last person on earth you haven't fucked. Sala: Jealous? Chava: Of the super-massive black-hole that is your vagina? No. I just wish my camera had a better low-light filter so I had actual photographic proof of an 8th world wonder. Sala: …fuck you. Chava: ‘No' Means ‘No'. [blows whistle] Get up. Sala: Ahhhhh—Get fucked! Chava: I was—and you ruined it being a hoe—but I'm willing to look past that, because its a beautiful fucking day in Miami and we're about to get lit. C'mon. S'day one. Sala: Day 1 of rave 2, I'm over it. Chava: Hoe, I'm over you. Sala: Get over me, then, bitch— Chava: I already said I am. Get with it. Sala: Get with this dick. Chava: What's a dick without some balls, bro? Pussy. Sala: … Chava: You mad? Sala: I been mad. Chava: Stay mad, then. Sala: How about I just stay here. Chava: Pay here, stay here, bitch—this trip ain't free. Sala: This trip ain't me. Raves are your thing. I'm not a “festival chick.” Chava: You are for the next three days. Sala: …Three…?! Chava: And counting. Get. Some. Motherfuckin' balls. Here, have some Jesus Juice. [She extends her arm, holding the bottle in front of Sala] Sala: Ughhh. Chava: Come on, man. I'm tryna see Cow Turds. Sala: You're engaged to one. Chava: Shut the fuck up and drink. Here, I'll have one with you. The Epic Trip – ‘Girl—Meet World'. After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series, Prequel]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts GoF*ckYourself (GFY), the biggest summertime festival in the region. Festival Trip II [First Sequel ]- It's been a magical year and the breakup is over; A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into (Use- I'm on my way to heaven, for trailer.) A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Ū [Amnesia/Working Title] Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Serra- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: What? When was this? Dez: This was when you decided to stage dive wearing goth-pants and your chains got stuck in that kid's earholes Samuel: They're called Tripp pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. I made that kid a star. Dez: You made him a cripple. Samuel: --we still talk. [EXT. A FARAWAY FOREST] Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Serra continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Serra by the shoulder, holding her back.) Serra: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Serra: He's fucking dead. Whatthefuck. Fuck this! Crystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Serra: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Serra: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Serra, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Serra! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Serra! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simoltaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Blue Story A wayward security officer drunkenly fills out an application to join the police academy, and is accepted—both to his surprise, and dismay. #SQUAD OUT!- A Mockumentary-Style Comedy following several “tribes”, “squads”, “rave families”, and even solo-ravers surrounding a large group of ravers and friends. Ū [Amnesia/Working Title] Amnesia [Working Title] Three girls at a camping festival find an incapacitated man in the woods and take him back to their campsite for safety—when one of the girls discovers that she recognizes the mysterious man, actually a headliner at the festival they're attending—two of the girls keep it a secret from their friend who would certainly take advantage of the situation. After discovering a “butt-load” of mind-altering substances on his person, Miami, the ring leader, makes a ‘judgement call' not to call the authorities, deciding instead to attempt to take him back to his trailer—however—when the girls haul him back to his campsite, they discover his manager, Dez, rifling through his belongings. When Samuel awakens, he has no memory of himself—and so a journey begins: a test of friendship, and a race against the clock. Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Shane- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. DONNIE “*giggles* what's a rave?” Miami (takes a deep breath) Crystal (facepalm) Shane (purses her lips) C-Is Giving drugs to somebody with amnesia bad? M-I don't know what's bad for amnesia S-Well maybe, it's not giving it to him that would be bad—like, they were already in his system, probably wouldn't he go like, into withdraw or something. You're probably right S-(I'm probably not) Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist-) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: Law-Suit? I've never worn one of those. Black-Label? Dez: More like ‘black-book' with your name written on and in it. It took me weeks clean up. Samuel: When was this? Dez: When you decided to stage dive wearing goth-pants and one of your chains got stuck in that kid's earhole. Samuel: They're called ‘Tripp' pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. Dez: You made him a cripple. Samuel: --we still talk. Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Shane continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Miami is horrified, speechless, breathless. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Shane by the shoulder, holding her back.) Shane: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Shane: He's fucking dead. Whatthefuck. Cystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Shane: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Shane: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Shane, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Shane! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Shane! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simultaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. Under The Mask —A superstar DJ and his best friend embark on a series of festivals under cover as non-celebrity citizens to first-handedly experience the other side of his world. Grandma's Girl- A funeral turns into an accidentally epic week-long house party, after the ‘favorite grand child' becomes disappointed in the traditional send-off given by the family; While grieving and going through her late-grandmothers belongings, Serra discovers journals and an old phonebook, containing the life and times of her wildly adventurous grandma and her close friends—when she realizes that none of the people from her grandmother's life ‘before the family' are in attendance of her funeral (or even aware of her passing), she links up with her best friends to organize a ‘proper goodbye'. All heaven breaks loose, when ‘ravers of old' begin showing up to pay their respects to Silvia—things get a little out-of-hand when the gathering explodes due-to-word of mouth, as it turns out Grandma Silvia had a few more connections than expected—and they've all come from near-and-far to say their goodbyes. Deathwish—A series about a woman who makes a death wish—but the stakes are raised wen all her wildest dreams come true, and death lurks just around the corner at every turn. ((M3))- A collection of silent films, by SupaCree Enter: World of Music Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. Series is set in a parralell universe, a seperate realm where humans have met faced dark ages, technological or technological setbacks they live harmoniously and peacefully within— live spiritually and intuitively with the planet, and can gain/ strengthen certain abilities through higher learning, strength training, conditionig, and meditation; We begin at the dawn of a new age, where beings ('God Bodies' [working])acended from higher plains of conciousness walk amongst the living in 'humanform', guided and led to higher forms of being through teachings of the Acended sorcerers and masters belonging to the universal collective conciousness of light; Also amongst the living, in 'humanform', Costumes: Modern-Futuristic da ‘Thieo' makes his final wish (for his truest and ever lasting love) to his appointed Acceded Sorcerer; but there are trials he must endure and obstacles to be met before his wish come true— C'Esmett— A warrior princess raised to rule is on on the brink of going rouge, after she is betrayed by her betrothed —her calling to become queen is imminent; yet she must overcome boundaries set by tradition, facing the powers-that-be to strengthen and master her own. Her ancient knowledge, ascended sorcery, and intrinsic healing mysticism— amongst other gifts of nature (a seer, fortune of truths; being of light) “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her--she turns again, eyeing him directly, pointing to him with dismay as she takes in a breath; catching herself in anger, she deflates, keeping eye contact (though her gaze suddenly softens as she arrives ‘ACENSION' Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. CHARACTERS Thïeo {Petrutheïo} Godform Spiritclad Cross-Bodied sorcerer; Humanborn earthbound in his most recent incarnation to rule in the new age…(t b c) C'Esmétt {Ch'Esmett X'oxįl Nazari is the most powerful being on planet Earth, and throughout multiple dimensions, through which she presides over, in various forms and figures; She possesses the universe's oldest Soul. a Godform Spiritclad Ascended Sorceress who possesses rare “Creation Energy”—the ability to form and shape matter, bend and travel through time, and control aspects of reality; Youthful and fiery, she is praised as a God of Light; Supporting: Kï'yara—Fireborn, Earthbound Rai'ayn—Loveborn, Multi-Dimentional Onyyxx—Rooted, Tri-Dimentiinal The elements: Love Matter Earth -Of Ground -Of Water -Of Fire -Of Air ...there are more but I'm tired right now. The realms: Now Then (points in the past to which time bending bodies may access) The past (inaccessible points on past timelines to those in human form or bound to earth, besides Godform; even so, the process is strenuous and dangerous. Love Self (to self, to travel inward and reflect a physical presence of the world within, outwardly; true self exists freely and ideally—you are able to converse with self as others see you [appearing as an identical twin with ideal aspects. Light therapy Frequencies Vibrationally energizing Body waves are Paralyzing Lines of Broken harmonies Inside of me. Crying on the clock; Rocking back and forth Stocking full of coal Greetings from the North Pole If Santa Clause is real Maybe we can make a deal; If my heart is made of steel You can't steal it—I can feel it Winter is here The world is money hungry (So am I) The world is simply starving (So am I) The world is so alarming (So am I) The world is just evolving. (So I am.) Cause I've been going crazy Stuck inside myself And I've been feeling lazy Just beside myself And I've been thinking lately That just maybe, someday maybe I'll be It's all connected— The reason we disconnect Is we're neglected I wonder what you'd expect You can't express it Just repress it. Repression syndrome— Came up too fast; Compression syndrome Suck it in Suck it up, You stupid fuck Dive deeper Ū (EP) 1. Thank U 2. I'm Sorry 3. I Love U 4. I miss U I like your vibe Come join my squad Curiosity killed the cat Carbohydrates killed the queen Don't cry “I'll try...” 50 Shades of Blue Don't pick up the phone Don't pick up the phone Don't pick up the phone Don't pick up the phone And here you are: 8 years later, With a baby on your back and— Bills to pay You have to decide (What the fuck) what the world is all about today. Don't want to be Cree For a really long time I just need I just need I just need a whole mind I was me the whole time I never left And yet There I was—looking at myself from above, All the love in the world; Just a lonely little girl Trapped in her Head Never got out of bed, that day: But I went away somewhere, And there I was—looking at myself from above, All the love in the world, Just a lonely little girl Trapped in her Head And I said “why are you waking me up?” But I wasn't asleep— I just wanted to fuck And sometimes, it's too much Too much is, never enough I've never been in love (with me) But I've always been in love (with you) And if you had seen it It wouldn't have been the death of me. Deeper I'll go: Deeper to find How I crossed white lines To become Colorblind How did you find me, here My deer? How did you know Where to go? How did you know, I would Follow you there, Once you finally showed me the road? I've seen both the frog, and the toad; You've already left me exposed, And I'm frozen in time Just to find Just to find Paradise— I tried. But love is a blind bat, Diving into a vat of Darkness; a hat is only a hat, If only there was more— And there is. There always is more— You just have to live more, And once you've been through the cycles, you could be Recycled. Ruined. Rebuilt. Guilt is only ever, Created after pleasure... With immense imploding pressure - [ ] You were born EP-GA [2K19] Mother Earth and Father Time are Making love right By the fire You are motion— I am sickness I am goddess; Be my witness. And I'll probably run for President— Just like I tend to run from everything; not because I want to do it, but because I have to... And just as I run from everything, I run to everything— As is the vicious cycle of life, unrepeated. I should have seen it coming, when he kicked my puppy—I didn't, but my mother did, and it might have been the same day. If not, it was definitely on the same porch—the same porch where...my adolescence began, and ended. There is no cure When your spirit is broken There is no cure—when you suffer in silence There is no cure— When you've seen all the violence It's only you. Breadcrumbs— I'm not dumb, I'm just muted. The dragon I'm chasing is me, And I just... Set the world on fire— I just—need to— I just—adjust. Translucent and transparent I am the thing that happens when you Parent your own parents. And I just I been waking up randomly, Panicking— Wishing I was dancing In the moonlight I'm vanishing without a trace And maybe I just hate this place, Maybe I'm just displaced I hate this I been waking up randomly Filling the void Avoiding my eyes in reflections I fell in love at a festival She came to dance, she was solo oh-oh ...took my hand, sack let's go- oh—oh-oh She didn't care She didn't care I'm a tax write-off I'm a meal ticket I'm a grasshopper; Or maybe, a cricket— Ricochet rabbit Why am I like this? “Why do you fight this?” I was not invited to mingle This ‘tingle' I get is more than A threat—I regretted, The moments I never forget The secrets you keep The stories you never will tell— This is hell, you're not dreaming It's only a nightmare. Too much to think about So I don't Dissociative, I associate everything Within—without I reflect everything I've been about, Stuck beside myself I am just a clone, A lone shadow of my Own All alone, and— I never planned to leave this planet But I have. You're out of my league Out of my league Why can't you see that It's so hard to be Paying the price for this Quarter-life crisis I don't mean to write this So bad, but I can't trust myself anymore I can't trust this world anymore Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Or rather, a diamond in the rough I've got enough stuff I just need love. You're out of my league I can see that I can't be that, thing What you want is perfection I just like who you are and thats— Never enough. I have nothing but love to give, love So forgive this: I didn't think I'd live this long But I was wrong And it was longer than I thought Ago Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Do you wanna know what it's like to be lonely like me I can tell you better than show you Once I get to know you good luck AMNESIA NOTES Miami Wade Crystal Brooks Donder (Donny) “we'll just call you Donny” “Why?” Uhhh...Because...we found you in the woods. “What?” “You know, like—the wild thornberrys” “Sounds tasty” “Uhhh—wasn't Donny found in the Jungle” “Uhhh—isn't the jungle just a denser version of the woods?” “I guess. It's like an earth-remix” “What's a remix?” Miami wells up—Crystal jumps up excitedly “Awwwwri And I've been stuck on Abbot Kinney, Thinking about Will Rodgers and Thinking that I'm a dodgers fan— But I'm not, I just like crowds. And LA makes me proud Of everything I need to be: And if the world were watching me She'd think she was herself. I was never sleeping, I'm just here And I was never reading, I just Put the bookmark where I left off... I could drift off into, The taste of ink And as it dries in my palm— I know it won't take long until I'm Drifting back into—sifting back into Space—grains of sand. You'll know when you've reached the promised land. Hello, Good Friend: ‘It's time to fall in love...with yourself.' The world has the most to learn from its elders and it's youth—fever disrespect the sometimes even subtle wisdom of a child or your elders. A1 (Lost in the Sauce) Break beats Ruffneck Bass: That's what I like in my face Drop that shit, don't make me wait Make me dance off all this waste I like chocolate, give me cake Wednesday mornin' wake-n-bake Star Jones—Oprah—Ricky lake Which is real and which is fake? Pick the right one, no mistake River—ocean—crater lake “White girl: can I touch your hair? Is it fake??” Out of order— Order steak. [ Sample: The Epic Trip] [interlude- two friends at a festival//a phone call] “Where the fuck are you?” “I can't hear you!” “Hello?” “BRO. Where are you?” “I'm by the—WAIT—hello?!” “WHAT? ” “HELLO?” [the call drops] “Yo. Where the fuck is she?” “I don't know man, probably lost in the sauce...” Sample Lost In The jungle//Kendrick Boo Boo Friends that say that they “gotchu” and then don't Ain't your friends— they're enemies Keep them close Nobody gives a fuck about you— Except you— Remember that. And if you can't remember Make a habit of forgetting Cause you're just another member of society With social anxiety Your sense of propriety Probably shouldn't be Anything I'd give anything Just to take back all my fucks Put them in a bucket, Throw it over my shoulder And wish the world “Good fucking luck” I'm so done with it This is the last chance you get So have fun with it There's no pleasure, no smiles— No love in it I'm just driving for miles Above the shit Transitions- Silent Film/EP Kandi moves to a new city from far, far away—and finds herself lost trying to find her own vibe. ❤️ 1. The Bus Song 2. Pretty Girls (SupaCreeMixx) 3. DOD (Phoenixx remix) “Holy infected fuck!” [thats my vibe right now] North Star After an EMP attack, an unlikely leader becomes a guide to a group of survivors to find the way northward to Alaska. Festival Trip Chava Hoffs- A Voluptuous Dark-Skinned Alaska Native-Black Mixed fashionista who (to her disdain) earns a living as a correctional officer in a juvenile detention facility in Arctic Alaska, daydreaming her long nights away and stacking her money, saving up for an escape to someplace warm and sunny. She is bright and quick-witted, but sometimes awkward—truly a ball of energy, whether good or bad. Sala Emilio (Stax) A tall, olive skinned hottie from Utah of Native American and Mexican decent who works as head chef in a gourmet Chinese food restaurant—a phenomenally functional alcoholic with a free spirit, questionable morals, good values, a loving heart—and a dry sense of humor. Childhood best friends with Chava, I hope you're okay with the character I based off you. I'm not going to copy the story exactly (cause it's a movie, duh) so—I came up with the story that your character runs the kitchen of a classy gourmet 5-Star Chinese restaurant in Utah that has an all-Mexican staff of mostly illegals; my character is a CO at a youth correctional facility in remote Alaska—I felt like those two extremes would play funnier on camera than to replicate our actual situations. I also made them not parents, because I would rather take the whole issue of parenting and raving into a completely separate film idea, I'm thinking of calling it Festival Project A Film Saga by SupaCree Inspired by True Events Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) The Epic Trip – After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts Festival Trip II- After reconciling, Chava and Sala unite again to journey to uncharted territories—after Chava is invited along as a journalist to cover artists belonging to an up-and-coming record label based in Alaska, she invites Sala as a tag-along, knowing that her “weird hoe-magic” will attract—as always—even more interesting personalities and circumstances than she could dream to on her own. Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-soundingMandarin—speaking “Mandarish” or “Spandarin” Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” Cop Jokes (due to Chava's occupation) ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong long distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful facetime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severly grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! A remote, unnamed city in the Alaskan Arctic Circle. It is severely cold, even visually so. Ch ACT II- Sunny California ACT III- Sunny Florida Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in my contacts titled “fat ass” with 300 bitches in it— Man: *women* Lackey: whatever—look—I could get you an ass twice as fat, on a dime twice as fine—in 10 minutes flat. Man: (eyes shining, like domo) but look at her aura... Lackey: —I think I got an Aurora in here Man: No, like— Lackey: (pulling at him) let's *go*, the fuck is you trippin..? His eyes won't move away, but he is led by the lackey by his arm, confusededly pouting as he is dragged along. Man: Damn. He feels like he knows her. Cut back to: CHAVA'S ENTRY DANCE scene ACT 1: Wedding Bashers Here we meet Chava Hoffs and Sala Emillio; Two life-long long-distance best friends who love eachother--for the most part--for better or worse. Sala (Pinky) and Chala (The Brain) are planning a tropical mexican vacation to a destination wedding Chava's been invited to as an excuse to celebrate Chava's upcoming birthday (held the same weekend as the wedding) in style--However, when Chava's exclusively classist family alerts her that her plus-one invitation only extended to her on-again-off-again fiance and absolutely excludes Sala, they desperately search for another way to escape their mundane and excruciatingly boring circumstances. Chava internet-searches events around her birthday and finds that there are two music festivals within the same week--running the numbers, she concludes that this alternative plan would actually cost less than the original--”so why not?” The young women keep their escapade-to-be a complete secret, disguising all the preliminary details as “wedding planning” They plan to ‘meet in the middle', Los Angeles being centrally located to both their respective homes. They meet at LAX excitedly and reuinte in happy (and drunken) tears. ACT 2: Sunny California Chava wants to visit old friends and reminisce as a “wannabe tourist” in an all-too-familiar city, which she used to call home--she's built a list of things to do and prepared an itinerary for the week; Sala wants to get riddegy-wrecked sun-up to sundown; Worlds collide as somewhat by-the-book Chava nervously nativages around, typically babysitting Sala and often falling victim to being steered off-course by her shenanigans. Within their first few moments under the California moonlight, Sala's smartphone helps her discover that she has a nearby group of friends--conveniently banded-together by her circus act “master plug”, who is devastatingly in love with her. They spend night one of the first festival tracking him down--Sala finds herself already exhausted by Sala's timing and drunken unsubtlety (“My friend's a COP!”) They finally meet him at the end of the first day, they allow him to tag along--until he becomes almost-suddenly dysfunctionally inebriated and Chava must make a fight-or-flight decision to leave him behind, after he begins drawing attention to their vulnerable crew, and she is approached at random by a mysterious character in a gas station convenience store, where she appears to be the most sober person. On day two, after running at top-speed to catch the shuttle, Sala drunkenly makes friends with a group of young people (fresh out of high school), who to Chava are quite “wookish”, but she plays along anyway. However, by the time they exit the shuttle and Chava has finallybecome comfortable being invited into their squad; Chala decides to ditch them--unknowing that they will re-meet later in the night. Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in m

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The Legend of S Ū P ∆ C Я E E ™
[Your Mother's Episode.] (SEASON 6- ACT III, PART VII)

The Legend of S Ū P ∆ C Я E E ™

Play Episode Listen Later Feb 16, 2023 25:13


Festival Project A Saga S Ū P A © R E E ™ One World. | PEACE. LOVE. UNITY. RESPECT. | Lifelong friends navigate the infinitely incredible world of rave culture, journeying together (and sometimes, apart) into the PLUniveRse© in fantastical, philosophical, and third-eye-opening adventures--the likes of which have never been seen (or foretold.) Festival Project™ is a multi-genre, mystifying and magical cross-genre series, set against the backdrop of modern rave culture-- combined with historical and futuristic elements-- across expansions of space-and-time, unifying with The Universal Consciousness in a multidimensional and explorative ensemble of Films, Episodic Series, Music Videos, Extended Playlists, and Concept Albums. A perpetual symphony of artistic storytelling though a cavalcade of wonderful and whimsical characters along high-intensity, off-the-map adventures--showcased through Music, Film & Interactive Art Explorations--set upon the dreamlike actual reality of an unravelling fabric of time-and-space. Enter The Multiverse: Anything Is Possible. This explosive and expansive wave of enigmatic, chaos-colliding, charismatic [ and often comedic] kinetic energy, reflects a shared experience throughout all time in human connection; Journey beyond the unknown, to Worlds Within--and Without. Everything is Everything. The Festival Project Saga is a multi-media Music, Film and Television saga that offers a new perspective on the ever-changing and recently popularized culture of dance music; it touches on the history of the culture as a whole, as well as a variety of other societal issues this generation faces—friendship, connectivity, communication—the dawn of social media, America's education system and justice system, immigration, and emerging mental health and drug crisis—while also taking a look at a history of counter culture as a derivative of the rapidly evolving technology of today's society. Through its characters and storylines, we dive deeply into a conglomerate of generational growth and exponentially educational topics, lightheartedly touching tales of friendship, family through blood and through bond, and exploring fields, of Astrology, Philosophy. Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: -Ridiculous DJ names and Absurd Fictional Festivals -Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-sounding-Mandarin—speaking “Mandarish” or “Spandarin” -Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” -Cop Jokes (due to Chava's occupation) “Go climb broke-bitch mountain!” ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong. long- distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful FaceTime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severely grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! [The Break-Up] Sala: FUCK YOUR BIRTHDAY! CHAVA: I'M SURE YOU WOULD IF YOU COULD, IF MY BIRTHDAY HAD A PENIS. Sala: YOUR BIRTHDAY DOES HAVE A PENIS—IT'S YOU, DICK. CHAVA: THEN SUCK ME, SALLY MAE. SALA: YOU WISH, WANDA. CHAVA: Can't make a wish with no fucking candles, Kandace. SALA: Huh. I would have thought there were candles just judging by hard you fucking BLOW, Bonnie! CHAVA: Then drive off cliff, Clyde. A remote, unnamed city near the North Pole, in the Alaskan Arctic Circle. It is severely cold, even visually so. ACT II- Sunny California ACT III- Sunny Florida In the scene where random ravers find Sala's backpack in the parking lot, debut Rave Dora [Backpack SupaCreeMixx] “I'm a backpack loaded up with things and Knick-knacks too—anything that you might need, I got inside for you...” Festival Trip One-Liners/ Slang/ Phrases Keep up, Kassandra Hold Up, Heather Be back, Becky Back up, Barbra Shut up, Susan/ Shut Up Sandra/ Shut Up Sharon/ Sit Down, Sally Shove It, Shelly Stop It, Stella Chill, Chelsea Cheer Up, Charlie (a reference to Willy Wonka) Get out my biz, Liz Really Billy? Excerpt, Act III Chava: Dude, your energy is killing me. Sala: So. Chava: Soo, fix it. Sala: What do I look like—Bob the Builder? Chava: More like Wreck-It-Ralphed-All-Over-Yourself Sala: Fuck you. Chava: Off limits. I'm the last person on earth you haven't fucked. Sala: Jealous? Chava: Of the super-massive black-hole that is your vagina? No. I just wish my camera had a better low-light filter so I had actual photographic proof of an 8th world wonder. Sala: …fuck you. Chava: ‘No' Means ‘No'. [blows whistle] Get up. Sala: Ahhhhh—Get fucked! Chava: I was—and you ruined it being a hoe—but I'm willing to look past that, because its a beautiful fucking day in Miami and we're about to get lit. C'mon. S'day one. Sala: Day 1 of rave 2, I'm over it. Chava: Hoe, I'm over you. Sala: Get over me, then, bitch— Chava: I already said I am. Get with it. Sala: Get with this dick. Chava: What's a dick without some balls, bro? Pussy. Sala: … Chava: You mad? Sala: I been mad. Chava: Stay mad, then. Sala: How about I just stay here. Chava: Pay here, stay here, bitch—this trip ain't free. Sala: This trip ain't me. Raves are your thing. I'm not a “festival chick.” Chava: You are for the next three days. Sala: …Three…?! Chava: And counting. Get. Some. Motherfuckin' balls. Here, have some Jesus Juice. [She extends her arm, holding the bottle in front of Sala] Sala: Ughhh. Chava: Come on, man. I'm tryna see Cow Turds. Sala: You're engaged to one. Chava: Shut the fuck up and drink. Here, I'll have one with you. The Epic Trip – ‘Girl—Meet World'. After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series, Prequel]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts GoF*ckYourself (GFY), the biggest summertime festival in the region. Festival Trip II [First Sequel ]- It's been a magical year and the breakup is over; A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into (Use- I'm on my way to heaven, for trailer.) A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Ū [Amnesia/Working Title] Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Serra- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: What? When was this? Dez: This was when you decided to stage dive wearing goth-pants and your chains got stuck in that kid's earholes Samuel: They're called Tripp pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. I made that kid a star. Dez: You made him a cripple. Samuel: --we still talk. [EXT. A FARAWAY FOREST] Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Serra continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Serra by the shoulder, holding her back.) Serra: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Serra: He's fucking dead. Whatthefuck. Fuck this! Crystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Serra: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Serra: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Serra, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Serra! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Serra! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simoltaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. A 20-something's imaginary friend returns, a decade after disappearing, just as she finds herself on the brink of ‘real adulthood', and has settled into the mundane and mediocre—as he leads her on a journey of self-discovery, she internally struggles with whether to tell her therapist—after deciding (or rather, being convinced) she shouldn't, she begins a desperate search for answers in what seems like a downward spiral into A group of friends decide to form their own society after discovering an “uncharted” island—what they don't know [understand] is that the world government is observing at every angle—and as their population increases, they struggle as the popularity of their culture and lifestyle explode— Craig's world- an ensemble about the good old days of craigslist Blue Story A wayward security officer drunkenly fills out an application to join the police academy, and is accepted—both to his surprise, and dismay. #SQUAD OUT!- A Mockumentary-Style Comedy following several “tribes”, “squads”, “rave families”, and even solo-ravers surrounding a large group of ravers and friends. Ū [Amnesia/Working Title] Amnesia [Working Title] Three girls at a camping festival find an incapacitated man in the woods and take him back to their campsite for safety—when one of the girls discovers that she recognizes the mysterious man, actually a headliner at the festival they're attending—two of the girls keep it a secret from their friend who would certainly take advantage of the situation. After discovering a “butt-load” of mind-altering substances on his person, Miami, the ring leader, makes a ‘judgement call' not to call the authorities, deciding instead to attempt to take him back to his trailer—however—when the girls haul him back to his campsite, they discover his manager, Dez, rifling through his belongings. When Samuel awakens, he has no memory of himself—and so a journey begins: a test of friendship, and a race against the clock. Miami (Ami) A fashion designer and music enthusiast who attends festivals in her spare time, seeking inspiration for her fashion and design blog; she shares an apartment with her lesbian best friend from college, who works as a freelance writer and photographer. Crystal (Chrys) A short-haired-yet-feminine gender-non-conforming lovable with a dry sense of humor and an eye for art; Music lover and fan of festivals, Miami's “convert” into the rave world. Shane- A high-matinence instagram model who supports herself through social media promotion and influencing, modeling Miami's fashion line and sugar-babying/arm-candying to make her way through life, usually attending festivals as someone's date or just to take pictures/show face. DONNIE “*giggles* what's a rave?” Miami (takes a deep breath) Crystal (facepalm) Shane (purses her lips) C-Is Giving drugs to somebody with amnesia bad? M-I don't know what's bad for amnesia S-Well maybe, it's not giving it to him that would be bad—like, they were already in his system, probably wouldn't he go like, into withdraw or something. You're probably right S-(I'm probably not) Samuel/Donnie- Sensei Samurai: An award-winning world-renowned music artist and specialty DJ, the soul-headliner of ‘Magic's Mountain art and Music Festival' Daz- Sam/Donnie's Manager- (Antagonist-) Lazers, pyrotechnics, strobes, and confetti light the night sky as Sensei Samurai, a medium-build white guy sporting two long braids and a samurai cut (his signature style), dances atop the table which supports a state-of-the-art DJ set-up; The stage is massive, the crowd is wild--but he is at home--or rather, at work, and at the top of his game. He jumps down from the table, drinking from a red solo cup, before he picks up the microphone to speak to his audience: Samuel: LET ME SEE YOU FUCKING JUMP. He dances around, flailing his arms to gesture to the crowd, drinking again from his red solo cup . He moves to the beat of the music as he focuses to adjust the mixer, structuring a build-up. His manager watches from backstage, carefully eying his every move. Samuel: --ARE YOU GUYS READY? [He lights a ciggarette, sips from his cup again as he continues to mix. He nods along to the beat, grooving as he plots his next move, looking into the crowd with hunger in his eye.] Dez: (speaking into a earpiece) Sammy, take it easy... [He glances stage left, to where Dez is situated and watching him like a hawk; He nonchalantly shrugs, blowing out a plume of smoke into the air, decisively irritated with the instruction.] Dez: (Cont'd): I mean it, chill. [Samuel sticks his finger into his ear, wiggling it profusely--and dislodges the hidden inner-earpiece, eyeing Dez as he pulls up his headphones, deep in the mix; He takes a long drag from his ciggarette, master-minding as he feverously twists the knobs and dials of the mixer.] Samuel (over the mic) NO CHILL MOTHERFUCKERS. [The music speeds as he prepares for the drop.] Dez: (forgetting momentarily that he will not be heard) Sam, don't--! [Too late. Samuel Drops the bass so hard, it hurts, ripping off his headphones and running straight into the crowd, head first to crowd surf. The crowd goes massively, insanely wild.] Through the lens of Crystal's camera, we see a series of still photos, capturing Sam's wild plunge into the crowd, just off-center in the front row. Miami looks to her right, giving her a nod of approval; Crystal shoots her a hand signal for “ok”. Miami looks to her left, lifting an eyebrow and smirking at Serra, who bounces off-beat against a tall wooky gentleman who has his arms around her through the sleeves of a spirit hood, tilting her head from side to side as she poses for selfies. Miami happily sways to the motion of the music, putting one hand over the rail and pulling up her mask with the other, as she watches Samuel be lifted back onto the stage and take his place behind the decks. The set continues, the crowd, the lazers, and the effects go wild: The backdrop reads ‘SENSEI SAMURAI' His backup dancers are acrobatic ninjas. Samuel: Thank you Magical Mountain, I Love You Guys!! The crowd goes wild as Samuel exits the stage, ignoring Dez as he breezes past him. Dez: (following after him) I thought I said, “No more crowd surfing, no more stage diving.” Samuel: I thought you said that, too. Dez: Do you recall “OhMyLanta?” Samuel: (sarcastically) Oh, you mean that festival in Atlanta? Dez: Yes. Samuel: How creative. Dez: ‘Creative' would describe the legal team's very expensive, very strenuous tactical strategy which weaseled you out of a very serious lawsuit. Samuel: Law-Suit? I've never worn one of those. Black-Label? Dez: More like ‘black-book' with your name written on and in it. It took me weeks clean up. Samuel: When was this? Dez: When you decided to stage dive wearing goth-pants and one of your chains got stuck in that kid's earhole. Samuel: They're called ‘Tripp' pants. Dez: Oh yeah...what do you call them after mutilating a teenager with them? Samuel: Tripp pants I can sell on eBay. Dez: You made him a cripple. Samuel: --we still talk. Bass blasts through the christmas-lit forest, a festival set in the meadow against the lush and natural forest scenery; Attendees come-and-go to-and-from the lines of tents and out into the festival grounds, where DJs headline stages, dancers and performers interact with spectators, vendors practice their unique salesmanship, and the wild and true nature of ravers is unleashed. Frozen breath leaks from the laughing mouths of three young individuals, running through the forest; Twigs crush and leaves crackle underfoot of their prancing and galloping feet, clad in combat boots, tennis shoes, and platforms, respectively. Ripped fishnets hug the thighs that sweep together rapidly, swooshing as the legs that bare them race forward; a pashmina trails behind one's back, acting as a cape of sorts. A thud, in the darkness of the forest. Crystal and Shane continue forward, unaware their friend has fallen for a few short moments, leaving Miami behind. Miami confusedly looks for the obstruction which caused her to trip, discovering under a pile of brush and leaves, a man (Samuel) lying face down on the ground; her eyes widen and she draws slightly back, frightened, before squinting and leaning in to get a closer look; She turns on a glow toy for added light, she pants heavily under her breath, shaking slightly as she brushes away debris and leaves, uncovering his head and shoulders, revealing he is wearing a mask. She examines him. His glasses are broken, lying on the ground under his face--His hair is wet; he appears dead. Miami is horrified, speechless, breathless. Crystal: ...I told you not to wear those. Miami: Yo… Crystal: Yo--*gasps* (she grabs Shane by the shoulder, holding her back.) Shane: (She notices the body, under her pashmina, spirit hood, and glasses) Ohwhatthefuck. (she takes a few steps back) Crystal: Don't move. Serra: Yeah, fuck that. Fuck this. (she wraps the pashmina tightly around her face) [muffled] Fuck this. Crystal: ...Ami, we should get out of here. Miami: We should help him. Crystal: He may be beyond help, honey. Shane: He's fucking dead. Whatthefuck. Cystal: ...Is he dead? Miami: (she looks at him closely, there are no signs of life. she checks for breathing with her hand.) ...I don't know. (she checks again, leaning in closer. she grabs his wrist to check a pulse) Shane: Don't touch it! Miami: Shut up, I'm trying to get a pulse (beat) ...he's super cold. Shane: He's super dead! Miam: No, no...I don't think so. Crystal, come here--help me turn him over. Crystal: Are you sure? What if he--wakes up and tries to--?? Miami: (urgently) What if it was you? Crystal fishes for a flashlight and switchblade in her fanny pack, places the flashlight in her mouth and positioning the knife under her kandi cuffs. She cautiously inches forward. Crystal: Shane, try to get some cell service so we can call for help. The girls carefully turn him onto his back, wide eyed and bewildered. He is completely lifeless, clamy and pale--covered with dirt, and forestry. Miami continues to check for a pulse, shaking her head as he continues to appear dead. Crystal: Do you feel anything? Miami: …(shaking her head) I can't...he's like…(as she pulls up the sleeve of his hoodie and notices a familiar tattoo. she pauses for a moment, thinks, and then looks towards his head) Do you still have my mirror in your fanny pack?) Crystal returns to her fanny pack, digging for the mirror. Miami carefuly leans in towards the man, examining him once more; she notices a necklace, also familiar--she thinks, as she moves to remove first the excess hair, and then the mask from his face, very carefully. She peels off his mask, immidiately shocked as she reckognizes his face--It is Samuel, who she knows as Sensai Samurai. She yeeps (imploded gasp, making Crystal look up; she, too recognizes him; she gasps. They look at eachother, then at him--then back to eachother.) Miami: ...Give me your mirror. Crystal: Dude, is this…? Miami: Your mirror. (she holds the mirror under his nose--a subtle cloud of fog appears; he is, in fact, alive.) Crystal: Oh, my God. Miami: He's breathing. Shane! Crystal: ...This is Sensai Samurai. Miami: (trying to convince herself) It probably just looks like him…. Crystal: I just took one-hundred close-up photos, dude--like, less than an hour ago-- Miami: Shhhhh! (she frantically begins to check his pockets) He's gotta have a wallet. Crystal: What, you were going to save him--now you wanna roll him? Miami: An ID. He's got to have an ID. (she frantically searches him) Hey Shane! (Crystal lifts the other sleeve of his sweater, revealing a brightly colored wristband, and one singular kandi bracelet, which reads “Sensai” Simultaneously, Miami has found something in one of the pockets--she produces a small box from one of the pockets of his cargo pants) Crystal: Holy fuck. Look. (she gestures the wrist band and bracelet.) Miami: ...Artist's wristband. Fuck. It is him. Crystal: [Samuel is slumped lifelessly over both Crystal and Miami's shoulders, head hanging downward and hair flailing and dangling in his face as the girls struggle to support him. His oversized light-up sunglasses begin slipping, almost revealing his eyes.] Girl:(looking over, concerned) ...Is your friend okay? [He is clearly not. Serra slides her finger up his nose to adjust his glasses, eyeing the girl suspiciously.] Crystal: [flatly] Yes. [Samuel's dead-weight pulls him towards the ground, as he slips; the girls struggle to readjust; he seems heavier by the minute. They all three stare back at the girl, awkwardly; Miami fakes an ‘everything's fine' smile, while Crystal stares blankly through her sunglasses and Serra shoots a look of dissatisfaction. [INT. KITCHEN. DAY.] The three girls gaze in awe of Donnie, multitasking busily in the kitchen, hair pinned neatly atop his head with chopsticks, wearing a neatly-pressed (as in, freshly ironed) apron, as he removes one baking mit with his mouth and works about, happily consumed and bouncily, humming. -...He's so...domestic. Crystal -You'd think he'd carry a better tune. Miami- Cause you'd be belting melodies after waking up out of a drug-induced coma? Crystal- No--I guess I'd open a bake shop in some random girls' kitchen. Miami: Donnie? Donnie: Hmm, yes? Miami: We...we have some news for you. Donnie: Oooh! Is it celebrity news? Miami:...sort of. Donnie: I hope it's juicy gossip. Crystal: Believe me--it'll be the talk of the town. Donnie: This town? Crystal: Any town. [ She refills her wine glass first, then prepares two more, never breaking eye contact with donnie; His lighthearted excitement turns to slight confusion, as he furrows his brows,] Miami: (sighs, taking his hand) Here, lets sit down. Donnie: But, the macaroons-- Serra-What? That's what you're making? [Donnie nods.] Serra-...(to the side) maybe we should let him finish the macaroons, first...what if this like, fucks him all up. Miami: No, it's time. I feel like we've already waited too long. Serra-...I feel like he makes really good macaroons. Miami: Yeah? Like grammy-award-winning macaroons? -If by ‘Grammy', you mean my Grandmother would approve… Miami: Your grandmother died of complications from diabetes. Serra-...and you think macaroons had absolutely nothing to do with that? [Crystal has already finished her first glass of wine, and begins to reach for the second glass, when Miami, out of the corner of her eye, catches her, snatching the glass from her gracefully, as she floats it to Donnie, sitting beside him, crossing her legs.] Donnie: Before noon? Crystal- Oh, so you know that rule? Donnie: I know some things. Under The Mask —A superstar DJ and his best friend embark on a series of festivals under cover as non-celebrity citizens to first-handedly experience the other side of his world. Grandma's Girl- A funeral turns into an accidentally epic week-long house party, after the ‘favorite grand child' becomes disappointed in the traditional send-off given by the family; While grieving and going through her late-grandmothers belongings, Serra discovers journals and an old phonebook, containing the life and times of her wildly adventurous grandma and her close friends—when she realizes that none of the people from her grandmother's life ‘before the family' are in attendance of her funeral (or even aware of her passing), she links up with her best friends to organize a ‘proper goodbye'. All heaven breaks loose, when ‘ravers of old' begin showing up to pay their respects to Silvia—things get a little out-of-hand when the gathering explodes due-to-word of mouth, as it turns out Grandma Silvia had a few more connections than expected—and they've all come from near-and-far to say their goodbyes. Deathwish—A series about a woman who makes a death wish—but the stakes are raised wen all her wildest dreams come true, and death lurks just around the corner at every turn. ((M3))- A collection of silent films, by SupaCree Enter: World of Music Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. Series is set in a parralell universe, a seperate realm where humans have met faced dark ages, technological or technological setbacks they live harmoniously and peacefully within— live spiritually and intuitively with the planet, and can gain/ strengthen certain abilities through higher learning, strength training, conditionig, and meditation; We begin at the dawn of a new age, where beings ('God Bodies' [working])acended from higher plains of conciousness walk amongst the living in 'humanform', guided and led to higher forms of being through teachings of the Acended sorcerers and masters belonging to the universal collective conciousness of light; Also amongst the living, in 'humanform', Costumes: Modern-Futuristic da ‘Thieo' makes his final wish (for his truest and ever lasting love) to his appointed Acceded Sorcerer; but there are trials he must endure and obstacles to be met before his wish come true— C'Esmett— A warrior princess raised to rule is on on the brink of going rouge, after she is betrayed by her betrothed —her calling to become queen is imminent; yet she must overcome boundaries set by tradition, facing the powers-that-be to strengthen and master her own. Her ancient knowledge, ascended sorcery, and intrinsic healing mysticism— amongst other gifts of nature (a seer, fortune of truths; being of light) “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her “I'm sorry, but it's out of my control.” “NOTHING Is out of your control." "--Except for you." She scorns him, and turns away swiftly, as her cape sweeps across the floor, as it flutters and whips behind her--she turns again, eyeing him directly, pointing to him with dismay as she takes in a breath; catching herself in anger, she deflates, keeping eye contact (though her gaze suddenly softens as she arrives ‘ACENSION' Ascension- Set in a parallel universe, Father TIme and Mother Nature are reconnected on Earth, as the dawn of a new-era arises at the peak of mankind's evolutionary journey. CHARACTERS Thïeo {Petrutheïo} Godform Spiritclad Cross-Bodied sorcerer; Humanborn earthbound in his most recent incarnation to rule in the new age…(t b c) C'Esmétt {Ch'Esmett X'oxįl Nazari is the most powerful being on planet Earth, and throughout multiple dimensions, through which she presides over, in various forms and figures; She possesses the universe's oldest Soul. a Godform Spiritclad Ascended Sorceress who possesses rare “Creation Energy”—the ability to form and shape matter, bend and travel through time, and control aspects of reality; Youthful and fiery, she is praised as a God of Light; Supporting: Kï'yara—Fireborn, Earthbound Rai'ayn—Loveborn, Multi-Dimentional Onyyxx—Rooted, Tri-Dimentiinal The elements: Love Matter Earth -Of Ground -Of Water -Of Fire -Of Air ...there are more but I'm tired right now. The realms: Now Then (points in the past to which time bending bodies may access) The past (inaccessible points on past timelines to those in human form or bound to earth, besides Godform; even so, the process is strenuous and dangerous. Love Self (to self, to travel inward and reflect a physical presence of the world within, outwardly; true self exists freely and ideally—you are able to converse with self as others see you [appearing as an identical twin with ideal aspects. Light therapy Frequencies Vibrationally energizing Body waves are Paralyzing Lines of Broken harmonies Inside of me. Crying on the clock; Rocking back and forth Stocking full of coal Greetings from the North Pole If Santa Clause is real Maybe we can make a deal; If my heart is made of steel You can't steal it—I can feel it Winter is here The world is money hungry (So am I) The world is simply starving (So am I) The world is so alarming (So am I) The world is just evolving. (So I am.) Cause I've been going crazy Stuck inside myself And I've been feeling lazy Just beside myself And I've been thinking lately That just maybe, someday maybe I'll be It's all connected— The reason we disconnect Is we're neglected I wonder what you'd expect You can't express it Just repress it. Repression syndrome— Came up too fast; Compression syndrome Suck it in Suck it up, You stupid fuck Dive deeper Ū (EP) 1. Thank U 2. I'm Sorry 3. I Love U 4. I miss U I like your vibe Come join my squad Curiosity killed the cat Carbohydrates killed the queen Don't cry “I'll try...” 50 Shades of Blue Don't pick up the phone Don't pick up the phone Don't pick up the phone Don't pick up the phone And here you are: 8 years later, With a baby on your back and— Bills to pay You have to decide (What the fuck) what the world is all about today. Don't want to be Cree For a really long time I just need I just need I just need a whole mind I was me the whole time I never left And yet There I was—looking at myself from above, All the love in the world; Just a lonely little girl Trapped in her Head Never got out of bed, that day: But I went away somewhere, And there I was—looking at myself from above, All the love in the world, Just a lonely little girl Trapped in her Head And I said “why are you waking me up?” But I wasn't asleep— I just wanted to fuck And sometimes, it's too much Too much is, never enough I've never been in love (with me) But I've always been in love (with you) And if you had seen it It wouldn't have been the death of me. Deeper I'll go: Deeper to find How I crossed white lines To become Colorblind How did you find me, here My deer? How did you know Where to go? How did you know, I would Follow you there, Once you finally showed me the road? I've seen both the frog, and the toad; You've already left me exposed, And I'm frozen in time Just to find Just to find Paradise— I tried. But love is a blind bat, Diving into a vat of Darkness; a hat is only a hat, If only there was more— And there is. There always is more— You just have to live more, And once you've been through the cycles, you could be Recycled. Ruined. Rebuilt. Guilt is only ever, Created after pleasure... With immense imploding pressure - [ ] You were born EP-GA [2K19] Mother Earth and Father Time are Making love right By the fire You are motion— I am sickness I am goddess; Be my witness. And I'll probably run for President— Just like I tend to run from everything; not because I want to do it, but because I have to... And just as I run from everything, I run to everything— As is the vicious cycle of life, unrepeated. I should have seen it coming, when he kicked my puppy—I didn't, but my mother did, and it might have been the same day. If not, it was definitely on the same porch—the same porch where...my adolescence began, and ended. There is no cure When your spirit is broken There is no cure—when you suffer in silence There is no cure— When you've seen all the violence It's only you. Breadcrumbs— I'm not dumb, I'm just muted. The dragon I'm chasing is me, And I just... Set the world on fire— I just—need to— I just—adjust. Translucent and transparent I am the thing that happens when you Parent your own parents. And I just I been waking up randomly, Panicking— Wishing I was dancing In the moonlight I'm vanishing without a trace And maybe I just hate this place, Maybe I'm just displaced I hate this I been waking up randomly Filling the void Avoiding my eyes in reflections I fell in love at a festival She came to dance, she was solo oh-oh ...took my hand, sack let's go- oh—oh-oh She didn't care She didn't care I'm a tax write-off I'm a meal ticket I'm a grasshopper; Or maybe, a cricket— Ricochet rabbit Why am I like this? “Why do you fight this?” I was not invited to mingle This ‘tingle' I get is more than A threat—I regretted, The moments I never forget The secrets you keep The stories you never will tell— This is hell, you're not dreaming It's only a nightmare. Too much to think about So I don't Dissociative, I associate everything Within—without I reflect everything I've been about, Stuck beside myself I am just a clone, A lone shadow of my Own All alone, and— I never planned to leave this planet But I have. You're out of my league Out of my league Why can't you see that It's so hard to be Paying the price for this Quarter-life crisis I don't mean to write this So bad, but I can't trust myself anymore I can't trust this world anymore Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Or rather, a diamond in the rough I've got enough stuff I just need love. You're out of my league I can see that I can't be that, thing What you want is perfection I just like who you are and thats— Never enough. I have nothing but love to give, love So forgive this: I didn't think I'd live this long But I was wrong And it was longer than I thought Ago Life is just Too complicated I'm jaded—I'm faded out Phased out, going about in this Town like I'm drowning in Insecurity Do you wanna know what it's like to be lonely like me I can tell you better than show you Once I get to know you good luck AMNESIA NOTES Miami Wade Crystal Brooks Donder (Donny) “we'll just call you Donny” “Why?” Uhhh...Because...we found you in the woods. “What?” “You know, like—the wild thornberrys” “Sounds tasty” “Uhhh—wasn't Donny found in the Jungle” “Uhhh—isn't the jungle just a denser version of the woods?” “I guess. It's like an earth-remix” “What's a remix?” Miami wells up—Crystal jumps up excitedly “Awwwwri And I've been stuck on Abbot Kinney, Thinking about Will Rodgers and Thinking that I'm a dodgers fan— But I'm not, I just like crowds. And LA makes me proud Of everything I need to be: And if the world were watching me She'd think she was herself. I was never sleeping, I'm just here And I was never reading, I just Put the bookmark where I left off... I could drift off into, The taste of ink And as it dries in my palm— I know it won't take long until I'm Drifting back into—sifting back into Space—grains of sand. You'll know when you've reached the promised land. Hello, Good Friend: ‘It's time to fall in love...with yourself.' The world has the most to learn from its elders and it's youth—fever disrespect the sometimes even subtle wisdom of a child or your elders. A1 (Lost in the Sauce) Break beats Ruffneck Bass: That's what I like in my face Drop that shit, don't make me wait Make me dance off all this waste I like chocolate, give me cake Wednesday mornin' wake-n-bake Star Jones—Oprah—Ricky lake Which is real and which is fake? Pick the right one, no mistake River—ocean—crater lake “White girl: can I touch your hair? Is it fake??” Out of order— Order steak. [ Sample: The Epic Trip] [interlude- two friends at a festival//a phone call] “Where the fuck are you?” “I can't hear you!” “Hello?” “BRO. Where are you?” “I'm by the—WAIT—hello?!” “WHAT? ” “HELLO?” [the call drops] “Yo. Where the fuck is she?” “I don't know man, probably lost in the sauce...” Sample Lost In The jungle//Kendrick Boo Boo Friends that say that they “gotchu” and then don't Ain't your friends— they're enemies Keep them close Nobody gives a fuck about you— Except you— Remember that. And if you can't remember Make a habit of forgetting Cause you're just another member of society With social anxiety Your sense of propriety Probably shouldn't be Anything I'd give anything Just to take back all my fucks Put them in a bucket, Throw it over my shoulder And wish the world “Good fucking luck” I'm so done with it This is the last chance you get So have fun with it There's no pleasure, no smiles— No love in it I'm just driving for miles Above the shit Transitions- Silent Film/EP Kandi moves to a new city from far, far away—and finds herself lost trying to find her own vibe. ❤️ 1. The Bus Song 2. Pretty Girls (SupaCreeMixx) 3. DOD (Phoenixx remix) “Holy infected fuck!” [thats my vibe right now] North Star After an EMP attack, an unlikely leader becomes a guide to a group of survivors to find the way northward to Alaska. Festival Trip Chava Hoffs- A Voluptuous Dark-Skinned Alaska Native-Black Mixed fashionista who (to her disdain) earns a living as a correctional officer in a juvenile detention facility in Arctic Alaska, daydreaming her long nights away and stacking her money, saving up for an escape to someplace warm and sunny. She is bright and quick-witted, but sometimes awkward—truly a ball of energy, whether good or bad. Sala Emilio (Stax) A tall, olive skinned hottie from Utah of Native American and Mexican decent who works as head chef in a gourmet Chinese food restaurant—a phenomenally functional alcoholic with a free spirit, questionable morals, good values, a loving heart—and a dry sense of humor. Childhood best friends with Chava, I hope you're okay with the character I based off you. I'm not going to copy the story exactly (cause it's a movie, duh) so—I came up with the story that your character runs the kitchen of a classy gourmet 5-Star Chinese restaurant in Utah that has an all-Mexican staff of mostly illegals; my character is a CO at a youth correctional facility in remote Alaska—I felt like those two extremes would play funnier on camera than to replicate our actual situations. I also made them not parents, because I would rather take the whole issue of parenting and raving into a completely separate film idea, I'm thinking of calling it Festival Project A Film Saga by SupaCree Inspired by True Events Festival Trip- Two lifelong friends take a two-week-long trip across the country, to attend two major music festivals—one on the west coast (Among Aliens, in California), and one on the east (Ultimate Music Festival) The Epic Trip – After breaking up with both her ex-fiance and her best friend, a depressed and anxious Chava decides to take a last-minute trip to another one of her bucket list destinations: The Epic Music Festival in Las Vegas, Nevada. F*ckFest: The Origins (Prequel) 21-year-old Chava Hoffs, a longtime raver and lover of all things dance culture, finally convinces her bar-scene best friend to accompany her to a regional event in her area, ‘F*ckfest', Sala's first ever festival/rave where—to both her and Chava's surprise, she connects with other longtime friends she had no idea were immersed into the culture. Sala, having been “rave-retired” since entering her first serious relationship, becomes overly-excited and branches off on her own, reconnecting with her true self after spending too long in her own shell—she discovers her love for an up-and-coming new artist (‘Shluggy') who magnetizes her with a newly-created sound (‘PukeRock'—a play on “VomitStep”) Vibes [Mini Series]- A sequel-in-installments to the shenanigans following F*ckfest, where Chava returns to visit Sala and return to ‘one of her favorite venues', which now hosts Festival Trip II- After reconciling, Chava and Sala unite again to journey to uncharted territories—after Chava is invited along as a journalist to cover artists belonging to an up-and-coming record label based in Alaska, she invites Sala as a tag-along, knowing that her “weird hoe-magic” will attract—as always—even more interesting personalities and circumstances than she could dream to on her own. Chava Hoffs Sala Emillio Gunther Ross- The more than interesting circus-act of a plug/one of Sala's romantic interests, who just happens to be in the same place at the same time, once Sala and Chava arrive in California. Solomon Dominguez- Chava's “homie-lover-friend”, a DC native transplanted to LA who hustles and bustles the 3-job life to live the California dream—a surprisingly dedicated and loyal friend to Chava, who considers him the “king of fuckboys”—which, is not entirely untrue. Johnny McEntire- An eclectic and friendly photographer who stumbles upon Sala during a vulnerable moment—a sweet, humble, and vibrant personality, Chava mostly dismisses him as just another victim of Sala's constantly-inconstant romantic gestures and affiliations. Grace Williams (Chava's Super-Christian (but very sweet) Aunt) Billy Williams- Chava's very dorky, southern Baptist uncle who can't help but throw in a (praise-jesus) Krista DeVaunte- Bride-To-Be—Noah's Fiance Noah Williams- Chava's Cousin, the groom to be Naomi Williams- Chava's salty Cousin, and freinemy since birth—Noah's younger sister Sonny Johnson— Chava's ex-fiance Dustin Roberts—Sala's ex-boyfriend Juan Manuel Jose Melendez Gutierrez-Rodriguez—Sala's current boyfriend, with whom she lives & works with. Running Jokes: Speaking Spanish with a Mandarin-inflenced dialect—speaking/yelling in awful Spanish-soundingMandarin—speaking “Mandarish” or “Spandarin” Every time Chava mentions Sonny (her ex), Sala interjects with “Fuck Sonny!” Cop Jokes (due to Chava's occupation) ACT I- The Wedding Bashers/It's Festival Season “Save-The-Date” Inciting Incident—Plans to attend a destination wedding that Chava and her lifelong long distance best friend Sala, have been planning for almost a year are abruptly halted when Chava learns via a very eventful facetime call (‘Meet The Williams') that her +1 invitation had apparently only applied to her now-ex-fiance [whom her stuck-up family adored because of his abhorrent Christianity], and that the bride-to-be would not allow Sala to take his place on the guest list—as her vivid memories of Sala from Chava's engagement party are severly grotesque. Flashback: Chava + Sonny's engagement party. Chava: Yeah dude, they got all, mad-butthurt that I was bringing you instead of Sonny. Sala: Fuck Sonny! A remote, unnamed city in the Alaskan Arctic Circle. It is severely cold, even visually so. Ch ACT II- Sunny California ACT III- Sunny Florida Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in my contacts titled “fat ass” with 300 bitches in it— Man: *women* Lackey: whatever—look—I could get you an ass twice as fat, on a dime twice as fine—in 10 minutes flat. Man: (eyes shining, like domo) but look at her aura... Lackey: —I think I got an Aurora in here Man: No, like— Lackey: (pulling at him) let's *go*, the fuck is you trippin..? His eyes won't move away, but he is led by the lackey by his arm, confusededly pouting as he is dragged along. Man: Damn. He feels like he knows her. Cut back to: CHAVA'S ENTRY DANCE scene ACT 1: Wedding Bashers Here we meet Chava Hoffs and Sala Emillio; Two life-long long-distance best friends who love eachother--for the most part--for better or worse. Sala (Pinky) and Chala (The Brain) are planning a tropical mexican vacation to a destination wedding Chava's been invited to as an excuse to celebrate Chava's upcoming birthday (held the same weekend as the wedding) in style--However, when Chava's exclusively classist family alerts her that her plus-one invitation only extended to her on-again-off-again fiance and absolutely excludes Sala, they desperately search for another way to escape their mundane and excruciatingly boring circumstances. Chava internet-searches events around her birthday and finds that there are two music festivals within the same week--running the numbers, she concludes that this alternative plan would actually cost less than the original--”so why not?” The young women keep their escapade-to-be a complete secret, disguising all the preliminary details as “wedding planning” They plan to ‘meet in the middle', Los Angeles being centrally located to both their respective homes. They meet at LAX excitedly and reuinte in happy (and drunken) tears. ACT 2: Sunny California Chava wants to visit old friends and reminisce as a “wannabe tourist” in an all-too-familiar city, which she used to call home--she's built a list of things to do and prepared an itinerary for the week; Sala wants to get riddegy-wrecked sun-up to sundown; Worlds collide as somewhat by-the-book Chava nervously nativages around, typically babysitting Sala and often falling victim to being steered off-course by her shenanigans. Within their first few moments under the California moonlight, Sala's smartphone helps her discover that she has a nearby group of friends--conveniently banded-together by her circus act “master plug”, who is devastatingly in love with her. They spend night one of the first festival tracking him down--Sala finds herself already exhausted by Sala's timing and drunken unsubtlety (“My friend's a COP!”) They finally meet him at the end of the first day, they allow him to tag along--until he becomes almost-suddenly dysfunctionally inebriated and Chava must make a fight-or-flight decision to leave him behind, after he begins drawing attention to their vulnerable crew, and she is approached at random by a mysterious character in a gas station convenience store, where she appears to be the most sober person. On day two, after running at top-speed to catch the shuttle, Sala drunkenly makes friends with a group of young people (fresh out of high school), who to Chava are quite “wookish”, but she plays along anyway. However, by the time they exit the shuttle and Chava has finallybecome comfortable being invited into their squad; Chala decides to ditch them--unknowing that they will re-meet later in the night. Excerpt- Festival Trip I As chava blasts away, Sala and Johnny laugh hysterically Sala: Dat ass tho! Their laughter fades in the distance as she speeds up, other onlookers also commenting about her ass, as she blows past a group of men in black, she turns a man's head as she catches his attention. Man: Daaaaaamn. 3.31.19 —Later— The same man from earlier looks out the window of his high rise penthouse suite, across from Chava's hotel—and sees Chava levitating—he pauses, looks around, and raises his eyebrows, drunkenly and assumingly otherwise intoxicated in his appearance. Man: Daaaaamn. Chava is freaking out, remaining motionless as she floats above the bed—she looks out the side of her peripheral, afraid to move—looking up at the ceiling, her eyes widen. She blinks, and takes a deep breath. He questions what he is seeing, as he pours himself a drink. 4.1.2019 As Chava dances through the crowds, she connects and trades Kandi, moving to the beat with intricate motion and flare—people are loving her (a musical dance number)—from backstage, a man pouts and purses his lips, wondering why she is familiar—he is momentarily lost in thought, as he gazes at her and the crowd. Man: (under his breath) Daaamn... Lackey: c'mon man, let's get the fuck out of here Man: But— Lackey: don't worry, you know there's gon' be hoes at the spot. Man: ...but look at her viiibe...and that ass tho—damn! Lackey: eehhhh. You wanna ass, I got a specific folder in m

america god love jesus christ music american fear time california money world president trust google hollywood earth starting peace apple man los angeles mother technology lost body soul las vegas voice water space hell mexico magic energy film land living speaking sound west walk thinking miami happiness dj girl identity chinese christianity reading heart artist spanish moon dance dc left creative holy therapy write drop darkness open night unity fake dive twitch utah strange ring respect grammy philosophy started toxic asian memories testing code protect dragon mexican sun mountain nazis fall in love drugs attention created stuck beyonce planet rain alaska oprah winfrey captain ocean series curse policy mama hurt enemy sick childhood danger birds heard boom kiss beatles shoes eagles cops protecting act dancing kitchen promises cloud paradise films television front lights id nevada guilt sing panic demons bills wood shit tiger singing hang shooting paying suck native americans loneliness traditional wear throw pokemon gotta ninjas worlds smoke gps diving curiosity judas vip fuck intention frozen waste window rock and roll betrayal ebay grandma bass deeper underground astrology jungle expert blow bet ascension beating solid smell marijuana hiding echo ravens crying plans bitch baptist poison mormon found rooted rivers paint joyful closed shut bots bought goddess djs rocket trapped throwing sober felt walks copyright gov quien hawks shades nah shorts mad armor omg steak fin lied ducks lemon builder yang bus george lucas ruined grandmothers lifelong lala cousin alarm facetime thc acid shrek bro matt damon mother nature laying anarchy men in black rick and morty cigarettes fucking experimental rave rsvp burnt ned imperfection pussy north pole bag mandarin excerpt int sala goin ay two weeks glitch lava rocking tasty granny bricks laid outer cree odd wet crows likeness hershey good friends music festival pikachu drifting yin pin clique robins serra whoop attendees northern lights emp lax ripped auntie pto threaten attracted skrillex mouths threw music videos trippin carbohydrates dez manic bruh one world imitate choking death wish energi aw charmed repression eskimos compression somethings stocking raves knick youthful fetal swallowed breadcrumbs code switching part vii father time foxy rebuilt suess humpty dumpty save the date panicking killin kandi huevos sparrows shhhh love self butters rin supa lackey chainsaws cinnamon toast crunch ext uhhh black label that guy act iii will you givin chava festival season whispered aight savin phone home concept albums twigs uuml chala tin roof universal consciousness dissociative hey dude hunny horchata scary monsters translucent this guy psh no sympathy adventure club viva mexico plain jane lost lands sleepin losin xylophone big drop what the fuck inciting incident bloo disintegrate blindfolds emancipated ous windblown hanzel sensai iridescence look at acension lizzard jesus juice otis remix hard mix abbot kinney dave no wubs dave how christ not dave so respect it ease my mind fireborn samuel what
Circling Back
Touching Based: JonBenét, The Titanic, and Stevie Wonder (FREE PREVIEW)

Circling Back

Play Episode Listen Later Dec 6, 2022 8:28


Subscribe on Patreon for additional episodes every Tuesday and Thursday: www.patreon.com/circlingbackpodcast Welcome to Touching Based: A Conspiracy Podcast on Patreon where each of us select one (1) conspiracy each, and we break them down over the course of an hour. Which conspiracies do we tackle on this week's Touching Based? Thanks for asking. Will: Is JonBenét Ramsey actually Katy Perry? Dave: So what actually happened when the Titanic sunk? Dillon: Is Stevie Wonder actually blind? Listen this week as we attempt to answer the unanswered.

Expat Property Story
HMOs… More Attractive Than Ever?

Expat Property Story

Play Episode Play 43 sec Highlight Listen Later Nov 15, 2022 39:41


#50If you agree that securing a high yielding asset at a discount price is the way to satisfy the stress tests and beat inflation, then step this way!Dave So of Nottingham Lettings and Sam Watterson of Watts & Co are HMO experts in Nottingham and Leeds respectively, so they're well placed to deliver their expertise, knowledge and experience of this lucrative business model.This episode explores positive and negative implications of Article 4 directives in both cities, implications which may lead to exciting opportunities for those who can think laterally.And if you're an expat property investor with a story to share, please get in touch via the podcast website.

The Swyx Mixtape
[Bonus] Bill Gates Explains the Internet to Dave Letterman in 1995

The Swyx Mixtape

Play Episode Listen Later Jun 10, 2022 7:53


Dave: “So you can listen to a baseball game on your computer. Does radio ring a bell?”Bill: “Well Dave, in 27 years you'll publish this video clip on YouTube.”https://www.youtube.com/watch?v=fs-YpQj88ew

KnolShare with Dr. Dave
E93: Belonging and Healing [Part 4]: The Root Before the Fruit

KnolShare with Dr. Dave

Play Episode Listen Later Apr 30, 2022


E93: Belonging and Healing [Part 4]: The Root Before the Fruit Kayanna: (singing). Dr. Dave: So hello and welcome to the KnolShare with Dr. Dave Podcast. This is Dr. Dave Cornelius, your host. We're continuing the conversation of belonging and healing, with my guest, Tracy Treacy from D & S Healing Center. Hey Tracy Treacy,… The post E93: Belonging and Healing [Part 4]: The Root Before the Fruit appeared first on Leaders share how-to practices - KnolShare with Dr. Dave Podcast on GrokShare.com.

ASCO eLearning Weekly Podcasts
Oncology, Etc. — Out of this World: Astronaut Physicians (Part 2)

ASCO eLearning Weekly Podcasts

Play Episode Listen Later Mar 22, 2022 16:01


In the second of our two-part interview, Oncology, Etc. hosts Drs. Patrick Loehrer (Indiana University) and David Johnson (University of Texas) continue their conversation with two physician astronauts. Hear the incredible stories of Drs. Robert L. Satcher (MD Anderson), Ellen Baker (MD Anderson), and their lives on and off this planet. If you liked this episode, please subscribe. Learn more at education.asco.org, or email us at education@asco.org.   TRANSCRIPT David Johnson (Dave): I'm Dave Johnson at UT Southwestern Medical Center in Dallas, Texas. I'm here with Pat Loehrer, my good friend who also happens to be the Director of Global oncology and Health Equity at Indiana University. Welcome back to Oncology, Etc. And part two of our conversation with Dr. Ellen Baker and Dr. Robert Satcher. Dr. Baker and Satcher are former NASA astronauts now practicing in Indiana Cancer Center in Houston. In Episode One, we learned about their time at NASA and some of their spaceflight adventures. In this episode, we will learn more about their post-NASA activities. We will rejoin the conversation with Pat asking Dr. Baker, how her work in space informed what she does now. Patrick Loehrer (Pat): I know Ellen, you do work with Project ECHO, which is doing work globally. Tell us a little bit about that if you could. Ellen Baker: You know NASA seems a million lenses away now. I sort of vaguely remember my flights which were a long time ago, more than 25 years now, but seems like yesterday. But you learn a set of skills that are transferable, I think. You come into NASA with some skills that are transferable and you leave with those. We did a lot of work with international partners, particularly in the 90s with the Russians. And I now do a lot of work with international colleagues, particularly in Africa, Central, and South America. I think that's one of my transferable skills, perhaps from NASA. And I don't know, Bobby, it's thinking on your feet and being adaptable and not getting flustered and compartmentalizing, and quite honestly, a lot of those are skills I think you develop in medicine as well. So, there are a lot of similarities and I think a lot of benefits flow in both directions. Dave: Could you elaborate a little bit on Project ECHO that you're involved in? What sorts of things are you doing with Project Echo? Ellen Baker: Project ECHO is very simple, it's a video conference where you connect specialists generally at academic institutions with medical providers in rural and underserved communities where perhaps specialists are not available. And the intent is to meet on a regular basis and provide assistance and support and patient care. So, providers in isolated or rural communities or underserved communities can care for their patients locally and patients then don't have to be referred to a tertiary care center, often very far away at great cost, etc. It was designed by a gastroenterologist at The University of New Mexico, Sanjeev Arora, who started the ECHO program, it stands for “Extension for Community Health Care Outcomes. In New Mexico, it was at a university in Albuquerque, there were maybe 30,000 patients around New Mexico who had hepatitis C, and were not being treated except perhaps in his clinic. And he partnered with about 21 providers in the community around the state and gave them the support they needed to be able to provide care for patients with hepatitis C, locally. This was back when the treatment was quite toxic. A lot of primary care providers didn't feel comfortable delivering this sort of care. That was sort of the beginning of ECHO, and it's since been applied to many different disciplines. At MD Anderson, we have, I don't know, I think maybe 13 Different ECHO programs for cancer prevention. That would be cervical cancer prevention, tobacco treatment, melanoma detection, also for treatment, primarily with partners who are international. We worked a lot with partners in Mozambique for the treatment of chronological cancers, breast cancers, and hematologic cancers, survivorship, palliative care, and even health care policy. So, that's sort of the ECHO in a nutshell, and we use it quite a bit at MD Anderson, but we're just one of the hundreds of different institutions that use the ECHO model for this. Pat: What I get from you, Ellen, though, is a sense of telemedicine and teamwork and collaboration, which is a lesson that you have to have, I think, as an astronaut to be able to do that. And Dr. Satcher, your extent and your thoughts now, how has that experience as an astronaut informed your current work? Robert Satcher: A lot of the skills are transferable. You come in with skills like medical training that you use and build upon when you become an astronaut. And then once you leave If you come back to the medical profession, there are a lot of skills that transferred to that field too. I see what I do is surgery, it's sort of an activity, which has a beginning and an end similar to spaceflight. And operationally, a lot of the skills that we learned as astronauts actually do transfer very well to doing surgeries. Now, one of the things that were more recently brought over is just the whole idea of a pre-brief and a debrief, which we do for surgeries now and that wasn't the case when I was training back in medical school. So, it's sort of a recent adaptation. But while I was at NASA, I would often think about that. Now, this actually would work really well, when doing surgeries, because it would help improve the process and actually make sure that you're making the best use of resources, people, etc, which they do a very good job of training you as an astronaut. The telemedicine aspect of being an astronaut and taking care of people that way, we finally are doing that at MD Anderson, reluctant adapters in the cancer world to using technology sometimes like that, although in the ER, we use a lot of technology, I think there's still this notion that there needs to be a real face to face connection between doctor and patient, very strongly rooted in the cancer world, for obvious reasons, in the past, being diagnosed with cancer, and certain types of cancer, certainly, was just amounted to a death sentence, because there weren't good ways of taking care of people. But now with advances and what we've been able to do, the outlook for cancer patients is much better now than it's ever been and continuously improving. And the pandemic is really the thing that forced this change in the cancer world and I was actually part of the effort introducing video visits at MD Anderson, which is part of something that it's going to be doing moving forward. Fortunately, the advantages of it are kind of obvious. You don't have to come into the institution for everything. It basically allows continuity of care and it potentially allows you to reach more people. That's something that makes cancer care more equitable, which is something that needs to happen similar to how becoming an astronaut needed to be more equitable. So, a lot of these kinds of things do carry over. The other aspect of training at NASA, which I think I can relate a lot to, was actually when I did the spacewalks and being focused on getting some specific tasks done. It felt the most like doing surgery and we were actually doing some repairs on the robotic arm because it was very technical, using these specialized instruments and having to be very careful. Dave: How do you keep from spinning off in space by using one of those ratchet tools? Like they put tires on NASA? Do you have to use something like that? Robert Satcher: Well, they thought of all of these things, of course. You have all of the foot restraints, other ways of stabilizing yourself. The foot restraint is one of the main ways you also have a restraint that's sort of like a, how do you describe it, it's like… Pat: A tether? Robert Satcher: There's the tether to keep you from floating away. But it's a restraint that's mounted on your belt, essentially. And it's sort of a screw mechanism that makes it flexible, then you can attach it to a rail or whatnot. And then you rigidize it by screwing in the opposite direction, which is a very clever device but it helps you to keep from spinning as you say. Dave: So, both of you have really gotten into global health in your own separate ways, I suppose. And maybe this seems obvious, but did your experiences looking back at Earth have any influence, or were you interested long before you began your NASA careers? Maybe we should start with Ellen. Ellen Baker: I think I was interested before my NASA career. I was actually one of the only members of my medical school class who did a rotation abroad, back when almost nobody did rotations abroad as a fourth-year med student, and I like to say, well, I kind of got distracted by this NASA thing. And after I finished with that, I came back to medicine and sort of rekindled my interest in global health. Dave: And Robert, what about you? Robert Satcher: Yeah, I did too. We traveled. When I was growing up, we spent six months in Uganda. That piqued my interest in traveling and then when I was in medical school, the rotation in Gabon as part of the Schweitzer fellowship, and then when I was in residency too, I did several trips and a couple of attendings in orthopedic surgery when I was doing these trips to South America. And that's when I did those, and, in fact, continued when I was a faculty member at Northwestern, doing some additional trips to under-resourced countries. So, that's been sort of my interest. Pat: Thank you for your work. It's incredible. We have a couple of questions. I wanted to talk for another couple of hours, but we weren't able to do that. Dave and I talked about books. What I do want to know from you is what is your favorite movie about space that you think is the most accurate one and maybe perhaps the best book or any other recent book that you've read? How about you first, Robie? Robert Satcher: I don't get any answer for the book because I haven't read a lot of Space books, but for the movie. 2001 Stanley Kubrick. Dave: Absolutely. Robert Satcher: At the time, they did that really well. And that was before I became an astronaut. When I go back and look at it now. I still think, yeah, just very intelligent. Obviously, it's a very thrilling movie too. Pat: I'm not saying that I'm old, but I remember in high school and grade school reading 1984 as a futuristic novel, and 2001 came out as futuristic and now it just blows your way that it's 40 and 50 years ago, that happened. Ellen, how about you? Ellen Baker: I have to say there are a lot of space movies out there that I don't like. I'm not a fan of space movies, where there are vehicles exploding and getting lost, and I find it a little bit offensive when the laws of physics are ignored. So, I would say there are some really good documentaries out there. And the real thing, I think, is at least as exciting as Hollywood. So, there are a couple of really good documentaries that are actually current right now. And in terms of Hollywood, I would say the Martian was pretty good and it was a bit classic in the astronaut office. I think they did try to obey most of the laws of physics. And there were one or two folks in the astronaut office who we thought could definitely be the Martian. Pat: That's a great book. It has the best opening line of any book ever written, which I am not going to repeat here, but if you're curious about it, pick up the book and just read that first line there, it says it all. Dave: Another question, we'd like to ask our guests, and we'll start this time with you, Ellen. If you could speak to your younger self, knowing what you know today, what advice would you give yourself at the beginning of your medical career that you didn't know then but you know now? Ellen Baker: I think when you're 25, you think you have all the time in the world. And as I got older, there was so much more I wanted to do in medicine and perhaps I would have focused a little bit more, and I wasted a lot of time. I had a lot of fun. But what seems the older I get, the more I've got to cram into the time that I have left. And maybe that's just life, that would be it, I think. Dave: I think that's an important point. I often tell residents and my colleagues that you can lose a lot of things and regain them, but you can't lose time and regain it. So, use it wisely. Robert, what would you tell your younger self? Rober Satcher: I'd probably say there's no such thing really as perfection that that shouldn't be something that you obsess with. Over the years, I've learned that and I saw an article recently about a surgeon talking about good enough is good enough and the enemy of good is better. I think that has a lot of practical ramifications in terms of how one should wisely spend their time. So, I would emphasize that to my younger self. Dave: So, thank you for that. I think both bits of advice are very helpful. Well, that's really all the time we have for today. We could go on, I'm sure for several more hours. I want to thank both Dr. Baker and Dr. Satcher for their participation in an incredible conversation. I also want to thank our listeners for tuning in on Oncology, Etc. This is an ASCO educational podcast where we'll talk just about anything. If you have an idea for a topic or a guest, please send us an email at asco.org. Pat, before we sign off, do you know why an astronaut would be a good spokesperson for the COVID vaccine? Pat: No, I don't, Dave. Dave: Come on! You got to know that they like booster shots. Pat: That's good. Dave: Alright guys, thanks a lot.   Thank you for listening to the ASCO education podcast. To stay up to date with the latest episodes. Please click subscribe bribe? Let us know what you think by leaving a review. For more information, visit the comprehensive education center at education that asco.org. The purpose of this podcast is to educate and to inform. This is not a substitute for professional medical care and is not intended for use in the diagnosis or treatment of individual conditions. Guests on this podcast express their own opinions, experience, and conclusions. Guest statements on the podcast do not express the opinions of ASCO. The mention of any product service organization, activity, or therapy should not be construed as an ESCO endorsement.

The Tech Ranch
Personal Safety Products with Sabre

The Tech Ranch

Play Episode Listen Later Mar 11, 2022 3:56


Marlo: Do you have safety concerns? Well, my friend Dave, might be able to help you a little bit. So welcome to the show. Dave. Dave: Thank you, Marla. appreciate being here. Thanks for having me. Marlo: Why are you at CES 2022. Dave: So we do have some connected products, say a smart pepper […] The post Personal Safety Products with Sabre appeared first on The Tech Ranch.

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Greater Than Code
265: Computer Science Education – Forge Your Own Path with Emily Haggard

Greater Than Code

Play Episode Listen Later Jan 5, 2022 52:52


00:54 - Emily's Superpower: Being a Good Teacher * Greater Than Code Episode 261: Celebrating Computer Science Education with Dave Bock (https://www.greaterthancode.com/celebrating-computer-science-education) * CyberPatriot (https://www.uscyberpatriot.org/) 06:24 - Online College Courses vs In-Person Learning / Emily's Community College Path * Network Engineering (https://www.fieldengineer.com/blogs/what-is-network-engineer-definition) * Virginia Tech (https://vt.edu/) * Guaranteed Transfer Programs (https://blog.collegevine.com/an-introduction-to-guaranteed-transfer-programs/) * Loudoun Codes (http://loudouncodes.org/) * Emily Haggard: My Path to Virginia Tech (http://loudouncodes.org/2020/09/23/path_to_va_tech.html) 11:58 - Computer Science Curriculums * Technical Depth * The Missing Semester of Your CS Education (https://missing.csail.mit.edu/) 19:28 - Being A Good Mentor / Mentor, Student Relationships * Using Intuition * Putting Yourself in Others' Mindsets * Diversity and Focusing On Commonalities * Addressing Gatekeeping in Tech * Celebrating Accomplishments * Bragging Loudly * Grace Hopper Conference (https://ghc.anitab.org/) * Cultural Dynamics Spread 38:24 - Dungeons & Dragons (https://dnd.wizards.com/) * Characters as an Extensions of Players Reflections: Dave: College is what you make of it, not where you went. Arty: Teaching people better who don't have a lot of experience yet. Mandy: “Empowered women, empower women.” Empowered men also empower women. Emily: Your mentor should have different skills from you and you should seek them out for that reason. This episode was brought to you by @therubyrep (https://twitter.com/therubyrep) of DevReps, LLC (http://www.devreps.com/). To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode (https://www.patreon.com/greaterthancode) To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps (https://www.paypal.me/devreps). You will also get an invitation to our Slack community this way as well. Transcript: MANDY: Hey, everybody! Welcome to Episode 265 of Greater Than Code. My name is Mandy Moore and I'm here with our guest panelist, Dave Bock. DAVE: Hi, I'm David Bock and I am here with our usual co-host, Arty Starr. ARTY: Thank you, Dave. And I'm here today with our guest, Emily Haggard. Emily is graduating from Virginia Tech with a Bachelor's in Computer Science this past December so, congratulations. She has a wide variety of experience in technology from web development to kernel programming, and even network engineering and cybersecurity. She is an active member of her community, having founded a cybersecurity club for middle schoolers. In her free time, she enjoys playing Dungeons and Dragons and writing novels. Welcome to the show, Emily. EMILY: Thank you. ARTY: So our first question we always ask is what is your superpower and how did you acquire it? EMILY: So I spent some time thinking about this and I would say that my superpower is that I'm a good teacher and what that means is that the people who come to me with questions wanting to learn something number one, my goal is to help them understand and number two, I think it's very important to make sure that whatever gap we have in our experience doesn't matter and that they don't feel that. So that they could be my 6-year-old brother and I'm trying to teach him algebra, or something and he doesn't feel like he is the 6-year-old trying to learn algebra. DAVE: I'll echo that sentiment about being a good teacher actually on two fronts, Emily. First of all, I am teaching your brother now in high school and just the other day, he credited you towards giving him a lot of background knowledge about the course and the curriculum before we ever started the class. So he seconds that you're a good teacher. And then listeners might remember, I was on a few weeks ago talking about my nonprofit and Emily was there at the beginning of me starting to volunteer in high schools. In fact, the way I met Emily, it was the fall of 2014. The first time I was volunteering at Loudoun Valley High School and one morning prior to class, there was going to be a meeting of a cybersecurity club. There were a bunch to the students milling about and there was this sophomore girl sitting in front of a computer, looking at a PowerPoint presentation of networking IP addresses, how the /24 of an IP address resolves and just all that kind of detail. Like very low-level detail about networking stuff and I was like, “Oh, that's interesting.” I wouldn't have expected a sophomore girl to be so interested in the low-level type of details of IP. And then the club started and she got up and started giving that presentation. That was not a slide deck she was reading; it was a slide deck she was creating. EMILY: Thank you. I actually remember that. [laughs] ARTY: So how did you acquire that superpower? EMILY: I think it was out of necessity. So going back to the story that David mentioned in high school, there was a cybersecurity competition called CyberPatriot that I competed in with friends and one year, all of a sudden, they just introduced network engineering to the competition. We had to configure and troubleshoot a simulated network and no one knew how to do that. So I took it upon myself to just figure it out so that my team could be competitive and win, but then part of the way that I learn actually is being able to teach something like that's how I grasp. I know that I've understood something and I'm ready to move on to the next topic is like, if I could teach this thing. So actually, I started out building all of that as a way to kind of condense my notes and condense my knowledge so that it'd stick in my head for the competition and I just realized it's already here, I should share this. So that's how I started there. Teaching network engineering to high schoolers that don't have any background knowledge is really hard. It forced me to put it in terms that would make sense and take away the really technical aspects of it and I think that built the teaching skill. DAVE: That relates to the club you started at the middle school for a CyberPatriot. How did that start? EMILY: That was initially a desire to have a capstone project and get out of high school a few weeks early. But I was sitting there with my friend and thinking about, “Okay, well, we need to do something that actually helps people. What should we do?” Like some people are going out and they're painting murals in schools, or gardening. It was like, well, we don't really like being outside and we're not really artistic. [chuckles] But what we do have is a lot of technical knowledge from all this work with CyberPatriot and we know that CyberPatriot has a middle school competition. So we actually approached the middle school. We had a sit down with, I think the dean at our local middle school. We talked about what CyberPatriot was and what we wanted to do with the students, which was have them bust over to the high school so we could teach them as an afterschool program. I guess we convinced him and so, a couple months later they're busing students over for us to teach. DAVE: Wow. And did they ever participate in competitions as middle schoolers? EMILY: Yes, they did. DAVE: Very cool. EMILY: Yeah. DAVE: Can you go into what those competitions are like? I don't think most of the audience even knows that exists. EMILY: Yeah, sure. So CyberPatriot, it's a cybersecurity competition for predominantly high schoolers that's run by the Air Force and you have a couple rounds throughout the year, I think it's like five, or so, and at each round you have 6 hours and you're given some virtual machines, which you have to secure and remove viruses from and things, and you get points for doing all of that. They added on network simulation, which was with some Cisco proprietary software, which would simulate your routers, your firewalls, and everything. So you'd have to configure and troubleshoot that as well and you would get points for the same thing. It builds a lot of comradery with all of us having to sit there for 6 hours after school and like, we're getting tired. It's a Friday night, everyone's a little bit loopy and all we've eaten is pizza for 6 hours. [laughs] DAVE: Well, that's a good jumpstart to your career, I think. [laughs] EMILY: Yes, for sure. MANDY: So while in college, I'm guessing that – well, I'm assuming that you've been pretty impacted by COVID and doing in-person learning versus online learning. How's that been for you? EMILY: I've actually found it pushes me to challenge the status quo. Online college classes, for the most part, the lectures aren't that helpful. They're not that great. So I had to pick up a lot of skills, like learning to teach myself, reading books, and figuring out ways to discern if I needed to research something further, if I really understood it yet, or not. That's a really hard question to ask actually is if you don't have the knowledge, how do you know that you don't have that knowledge? That's something I kind of had – it's a skill that you have to work on. So that is something I developed over the time when we were online and I've actually also done – I worked time for a year after high school and I took mostly online classes at the community college. Those skills started there, too and then I just built on them when I came to Virginia Tech and we had COVID happen. DAVE: Actually, I'd like to ask about that community college time. I know you had an interesting path into Virginia Tech, one that I'm really interested in for my own kids as well. Can you talk about that? EMILY: Yeah. So I, out of high school, always thought I'm going to – I'm a first-generation student. My parents did not go to college. They went to the military and grandparents before them. So I had always had it in my head that I am going to go and get that 4-year degree. That's what I want for myself. At the end of high school, I applied to Virginia Tech. I had a dream school. I wanted to go to Georgia Tech. They rejected me. Oh, well, that dream shot. I need to find something new. So I applied to Virginia Tech thinking it was going to be a safe bet. It's an in-state school, I was a very good student; they would never reject me and so, I applied for the engineering program and I was rejected. They did admit me for the neuroscience program, but it wasn't going to be what I wanted and I was realizing that I did not like either chemistry, or biology, so that would never work. And then at the same time, because of my work with CyberPatriot, I was able to get an internship in network engineering at a college not too far from where I lived. After I graduated high school, they offered me a job as a network engineer, which I took because my team was fantastic, I really liked my manager, and I was comfortable there. I took this job and I said, “Okay, I'm going to keep working on the college thing because it's what I always wanted for myself.” So I just signed up for community college and that was pretty tough working a full-time and doing community college until 11 o'clock at night and getting up the next day and doing it all over again. And from there, I decided that Virginia Tech was going to be the best option for me, just from a very logical perspective. I kind of thought Virginia Tech was a bit cult-y. I was never really gung-ho about going, but it made the most sense being an in-state school that's very well-known. I worked through community college and I applied to Virginia Tech again after 1 year at community college and they rejected me again. so I was like, “Oh no, now what do I do I?” And I realized I needed to make use of the guaranteed transfer program. One of the really cool things in Virginia at least is that a lot of the state schools have agreements with the community college, where if you get an associates with a specific GPA, you can transfer into that program and the university and your transfer's guaranteed, they can't reject you. So I was like, “Aha, they can't get rid of me this time.” Yeah, I did it and it's kind of a messy process. I actually went into that in a blog post on David has a nonprofit called Loudoun Codes. I wrote a blog post for his website and detailed that entire – being a transfer student is hard because there's a lot of credits that may not get transferred over because Virginia Tech is a little bit – all 4-year colleges are a little bit elitist in their attitude towards community college and they didn't take some of the credits that I had, which put me behind quite far, even though I had that knowledge, they said I didn't. So that added on some extra time and some extra summer semesters while I was at Tech. ARTY: Yeah. I did something similar with doing community college and then what you're talking about with the whole elitist attitude with the transfer and having a whole bunch of your credits not transferring and I'm definitely familiar with that whole experience. DAVE: Yeah. EMILY: And even now that I think about it, I remember community college, too. It's built for one specific type of student, which is great. I think they're really good at helping people who just weren't present, or weren't able to do the work and make the progress in high school. They're really good at helping those types of students. But as someone who did a whole bunch of AP classes, had a crazy GPA, they just didn't really know how to handle me. They said, “Okay, you've tested out of pretty much all of our math classes, but you are still lacking some credits.” So I had to take multi-variable calculus in community college in order to get credit to replace the fact that I tested out of pre-cal and which was kind of silly, but in the long run, it was great because I hear multi-variable calculus at Tech is pretty hard. But definitely, there's a lot of bureaucratic nonsense about college. Education is important. It's great. I've learned a lot of things, but there's still all these old ways of thinking and people are just not ready for change in college a lot of the time. The people who make decisions that is. DAVE: Well, I'd like to ask a little bit about the computer science curriculum that you've had and the angle I'm asking from when I worked at LivingSocial, I worked with one of the first group of people that had graduated from our bootcamp program and had transferred from other careers, spent 12 weeks learning software engineering skills, and then were integrated with a group of software engineers at LivingSocial. We would occasionally get into conversations about, well, if I learned to be a software engineer in 12 weeks, what do you learn in 4 years of college? So we started to do these internal brown bags that were kind of the Discovery Channel version of computer science. A lot of that material I've since recycled into the presentations I do at high school. But for your typical person who might have sidelined into this career from a different perspective, what's been your curriculum like? EMILY: I really like the parts of the curriculum that had technical depth because coming into it at my level, that's what I was lacking in certain areas. I had built the foundation really strong, but the details of it, I didn't have. The classes that Virginia Tech, like the notorious systems class and a cybersecurity class I have taken this semester, that have gone in detail with technology and pushed what I understood, those were my most valuable classes. There was a lot of it that I would've been happy without [laughs] because I'm not sure it will apply so much to my life going forward. I'm a very practical person. Engineer mindset; I don't want to worry about things that can actually be applied to the real world so much. So for me this semester, actually, it's been really challenging because I've taken a data structures and algorithms class where we're talking about NP complete versus NP hard, and what it would mean if we could solve an NP complete problem in polynomial time. It's really hard to care. It's really hard to see how that [laughs] helps. It's interesting from a pure math perspective, but coming into it as someone who was already in the adult world and very grounded, it feels like bloat. DAVE: Yeah. That stuff is interesting if you're are designing databases, but most of us are just using databases and that – [overtalk] EMILY: Right. DAVE: Stuff is all kind of baked in. EMILY: Yeah. DAVE: For the average person on a technical career path, we're far more interested in the business problems than the math problems. ARTY: I'm curious, too. There's also lots of stuff that seems like it's missing in college curriculum from just really fundamental things that you need to know as a software engineer. So did you have things like source control and continuous integration? I think back to my own college experience and I didn't learn about source control until I got out of college. [laughs] And why is that? Why is that? It seems so backwards because there's these fundamental things that we need to learn and within 4 years, can we not somehow get that in the curriculum? I'm wondering what your experience has been like. EMILY: So Virginia Tech, I think the CS department head is actually really good at being reflective because he requires every senior to take a seminar class as they exit. It's a one credit class; it's mostly just feedback for the school and I think it's really cool because he asks all of us to make a presentation, just record ourselves talking over some slides about our experience and the things we would change. That really impressed me that this guy who gets to make so many decisions is listening to the people who are just kind of peons of the system and what I said was that there are certain classes that they give background knowledge. Like there's one in particular where it's essentially the closest crossover we have with the electrical engineering department and it's really painful, as someone who works with software, to try and put myself in a hardware mindset working with AND gates, OR gates, and all that, and trying to deal with these simulated chips. It's awful and then it never comes back. We never talk about again in the curriculum and it's a prerequisite for the systems class, which has nothing at all to do with that, really. This segues into another thing. I've had an internship while I've been at Virginia Tech that's a web consultant role, or a development consultant role with a company called Acceleration. They run just a small office in Blacksburg and they have a really cool business model. They take students at Virginia Tech and at Radford, a neighboring school, and they have us work with clients on real software development projects. They pair us with mentors who have 5, 10 years of experiences, software consultants, and we get to learn all those things that school doesn't teach us. So that's actually how I learned Git, Scrum, and all that stuff that isn't taught in college even now and I went back to the CS department head and I said, “Replace that class with the class that teaches us Git, Scrum, Kanban, and even just a brief overview of Docker, AWS, and the concepts so that people have a foundation when they try to go to work and they're trying to read all this documentation, or they're asked to build a container image and they have no idea what it's talking about, or what it's for.” Yeah, going back to the original question, no, I didn't learn version control in college, but the weird thing is that I was expected to know it in my classes without ever being taught it because, especially in the upper level like 3,004 level, or 1,000 level classes, they have you work on group projects where Git is essential and some of them, especially the capstone project, are long-term projects and you really need to use Scrum, or use some sort of methodology rather than just the how you would treat a two-week project. Actually, it's interesting because David was my sponsor on my capstone project in college and he really helped my team with the whole project planning, sprint planning, and just understanding how Scrum and all that works and what it's for. DAVE: Yeah. I just shared a link that is a series of videos from MIT called The Missing Semester of Your Computer Science Education that talks about Git, version control and command line, using the back shell, stuff about using a database, how to use a debugger; just all that kind of stuff is stuff that you're expected to know, but never formally taught. ARTY: What about unit testing? EMILY: Okay. So that's an interesting exception to the rule, but I don't think they really carried it through, through my entire experience at Tech. So in the earlier classes, we were actually forced to write unit tests that was part of our assignments and they would look to see that we had – I think we had to have a 100% testing coverage, or very close to it. So that was good, but then it kind of dropped away as we went to the upper-level classes and you just had to be a good programmer and you had to know to test small chunks of your code because we'd have these massive projects and there would be a testing framework to see if the entire thing worked, but there was no unit testing, really. Whereas, at work in my internship, unit tests are paramount, like [laughs], we put a huge emphasis on that. ARTY: So earlier Emily, you had had mentioned teaching people that had no experience at all and the challenge of trying to be able to help and support people and learning to understand regardless of what their gap was in existing experience. So what are some of the ideas, principles, things that you've learned on how to do that effectively? EMILY: That's a really tough question because I've worked on building intuition rather than a set of rules. But I think a few of the major things probably are thinking about it long enough beforehand, because there's always a lot of background context that they need. Usually, you don't present a solution before you've presented the problem and so, it's important to spend time thinking about that and especially how you're going to order concepts. I've noticed, too with some of the best teachers I've had in college is they were very careful with the order in which they introduced topics to build the necessary context and that's something that's really important with complete beginners. The thing is sometimes you have to build that context very quickly, which the best trick I have for that is just to create an analogy that has nothing to do with technology at all, create it out of a shared experience that you have, or something that they've probably experienced. Like a lot of times analogies for IP addressing use the mailing service, houses on a street and things like that, things that are common to our experience. I guess, maybe that's the foundation of it is you're trying to figure out what you have in common with this person that can take them from where they are to where you are currently and that requires a lot of social skills, intuition, and practice, so. DAVE: That's a really good observation because one of the things I find teaching high school, and this has been a skill I've had to learn, is being able to put my mindset in the point of view of the student that I need to go to where they are and use a good metaphor analogy to bring them up a step. That's a real challenge to be able to strip away all the knowledge I have and be like, “Oh, this must be the understanding of the problem they have” and try to figure out how to walk them forward. EMILY: Yeah. DAVE: That's a valuable skill. EMILY: I think that's really rewarding, though because when I see in their eyes that they've understood it, or I watch them solve the problem, then I know that I did it well and that's really rewarding. It's like, okay, cool. I got them to where I wanted them to be. ARTY: Reminds me. I was helping out mentoring college students for a while and I hadn't really been involved with college for a really long time. I was working with folks that knew very, very little and it was just astounding to me one, just realizing how much I actually knew. That's easy to take for granted. But also, just that if you can dial back and be patient, it's really rewarding I found to just be able to help people, to see that little light go on where they start connecting the dots and they're able to make something appear on the screen for the first time. That experience of “I made that! I made that happen.” I feel like that's one of the most exciting things about software and in programming is that experience of being able to create and make something come to life in that way. Just mentoring as an experience is something, I think is valuable in a lot of ways beyond just the immediate being able to help someone things, like it's a cool experience being a mentor as well. EMILY: And I think it's really important, too as a mentor to have good mentors yourself. I was really lucky to have David just show up in my high school one day [laughs] and I've been really lucky consistently with the mentors in my life. In my internship that I mentioned, I worked with fantastic engineers who are really good teachers. It's difficult to figure out how to good teacher without having first had good teachers yourself and regardless of the level of experience I have, I think I will always want to have that mentor relationship so that I can keep learning. One of the things, too is a lot of my mentors are quite different from mine. Like I am a very quiet introvert person. I would not say I'm very charismatic. I would say David is the opposite of all those things. So wanting to build those skills myself, it's good to have a role model who has them. DAVE: Well, thank you for that compliment. EMILY: Yeah. MANDY: That's really interesting that you said to find mentor that's the opposite of yourself. I literally just heard the same thing said by a different person last week that was like, “Yeah, you should totally find someone who you want to be, or emulate,” and I thought that was really good advice. EMILY: I agree with that completely. There's a lot of conversation around diversity in computer science and that's definitely a problem. Women do not have the representation they should, like I've always gone through classes and been 1 of 3 women in the class. [chuckles] But I think one of the ways in which we can approach this, besides just increasing the enrollment number, is focusing on commonalities—kind of what I mentioned before— from the perspective of mentors who are different than their students. Maybe a male mentor trying to mentor a female student. Focusing on your commonalities rather than naturally gravitating towards people who are like you; trying to find commonalities with people who are different from you. I think that's important. From the student perspective, it's less about finding commonalities more about, like you said, finding the things you want to emulate. Looking at other groups of people and figuring out what they're good at and what things you would like to take from them. [laughs] So. DAVE: Yeah, that's been an interesting challenge I've noticed in the school system is that in the elementary school years, boys and girls are equally competent and interested in this material. By the time they get to high school, we have that 70/30 split of males versus females. In the middle school, the numbers are all over place, but in the formal classes, it seems to be at 70/30 split by 7th grade and I can't really find any single root cause that causes that. Unfortunately, I think I saw some stuff this week with Computer Science Education Week where students as young as first grade are working with small robots in small groups and there always seems to be the extrovert boy that is like, “It's a robot. I'm going to be the one that plays with it,” and he gatekeeps access to girls who are like, “It's my turn.” It's really discouraging to see that behavior ingrained at such a young age. Any attempt I try to address it at the high school level – well, not any attempt, but I feel like a lot of times I can come off as the creepy old guy trying to encourage high school age girls to be more interested in computer science. It's a hard place for me to be. EMILY: Yeah. I don't think you're the creepy old guy. [laughter] I think this is a larger topic in society right now is it's ingrained in women to be meek and to not be as confident, and that's really hard to overcome. That sounds terrible. I don't think people consciously do that all the time. I don't think men are consciously trying to speak over women all the time, but it it's definitely happened to me all over the place—it's happened at work, it's happened in interviews. I think getting over that is definitely really tough, but some of the things that have helped me are to see and celebrate women's accomplishments. Like every time I hear about Grace Hopper, it makes me so happy. I know one time in high school, David took a few other female students and I to a celebration of women's accomplishments and the whole thing, there were male allies there, but the topic of the night was women bragging loudly about the things that they've accomplished. Because that's not something that's encouraged for us to do, but it's something that it builds our confidence and also changes how other people see us. Because the thing is, it's easy to brag and it's saddening that people will just implicitly believe that the more you say you did. So the more frequently you brag about how smart you are, the more inclined people are to believe it because we're pretty suggestible as humans. When women don't do that, that subtly over time changes the perspective of us. We have to, very intently – I can't think of a word I'm trying to say, but be very intentional about bragging about ourselves regardless of how uncomfortable it is, regardless of whether we think we deserve it, or not. MANDY: I also think it's really important for women to also amplify other women, like empowered women empower women. So when we step up and say, “Look at this thing Emily did, isn't that cool?” EMILY: Yeah. MANDY: That's something that we should be doing to highlight and amplify others' accomplishments. EMILY: For sure. I've been to the Grace Hopper conference virtually because it was during COVID times, but that was a huge component of it was there would be these networking circles where women just talk about the amazing things that they've done and you just meet all these strangers who have done really cool things. It goes in both directions, like you said, you get to raise them up and also be encouraged yourself and have something to look forward to. ARTY: It sounds like just being exposed to that culture was a powerful experience for you. EMILY: For sure. ARTY: I was thinking about our conversation earlier about role models and finding someone to look up to that you're like, “You're a really cool person. I admire you.” Having strong women as role models makes it much easier for us to operate a certain way when we interact with other people, and stay solid within ourself and confident within ourself and not cave in. When all the examples around us of women are backing off, caving in, and just being submissive in the way that they interact with the world, those are the sort of patterns we pick up and learn. Likewise, the mixed gender conversations and things that happen. We pick up on those play of dynamics, the things that we see, and if we have strong role models, then it helps us shift those other conversations. So if we have exp more experience with these things, like the Grace Hopper conference and being able to go into these other that have a culture built around strong women and supporting being a strong woman, then you can take some of those things back with you in these other environments and then also be a role model for others. Because people see you being strong and standing up for yourself, being confident and they might have the same reaction to you of like, “Wow, I really admire her. She's really cool.” And then they start to emulate those things too. So these cultural dynamics, they spread and it's this subconscious spreading thing that happens. But maybe if we can get more experiences in these positive environments, we can iteratively take some of those things back with us and influence our other environments that, that maybe aren't so healthy. EMILY: Yeah. I agree. And I think also, it's important to be honest and open about where you started because it's easy, if you're a really confident woman walking into the room, for people to think you've always been that way. I think it's important to tell the stories about when you weren't, because that's how other people are going to connect with you and see a path forward for themselves. Definitely. I'll start by telling a story. I think it's just a million small experiences. I was a strong student in high school. I was very good at math. We had study halls where we'd sit in the auditorium and we'd all be doing homework, and students would often go to the guy in my math class who knew less than I did and ask for help. I would just sit there and listen to him poorly help the other students and mostly just brag about himself, and just be quiet and think about how angry it made me, but not really be able to speak up, or say anything. I'm very different now. Because of the exposure that I've had, I am much more quick to shut that down and to give a different perspective when someone's acting that way. MANDY: But how cool would it have been if that guy would've been like, “Don't ask me, ask Emily”? DAVE: That's a really important point because I hear women talk about this problem all the time and I don't think the solution is a 100% in the women's hands. I think that it's men in the room. My own personal experience, most of my career has been spent in government contracting space and, in that space, the percentage of women to men is much higher. It's still not great, but I think there's a better attempt at inclusion during recruiting. I think that there's a lot of just forces in that environment that are more amenable to that as a career path for women. And then when I started consultancy with my two business partners, Kim and Karen, that was an unheard-of thing that I had two women business partners and at the time we started it, I didn't think it was that big of a deal at all. But then we were suddenly in the commercial space and people thought it was some scam I was running to be a minority owned company and my partner was my wife, or I'd go into a meeting and somebody thought I brought a secretary and I was like, “No, she's an engineer and she's good, if not better than me.” It opened my eyes to the assumptions that people make about what the consulting rates even should be for men versus women and it's in that environment I learned that I had to speak up. I had to represent to be a solution to that problem. I think you can get in an argument with other guys where they aren't even convinced there's a problem to solve. They'll start talking about, “Oh, well, women just aren't as interested in this career path.” It's like, I've known plenty that are and end up leaving. EMILY: I think definitely having support from both sides has been really important because it is typically men in places of authority and to have them be encouraging and not necessarily forcing you into the spotlight, but definitely trying to raise you up and encourage you to speak out means a lot. ARTY: Yeah. I found most of the teams I've been on, I was the only woman on the team, or one of two maybe and early on, when nobody knows you, people make a lot of assumptions about things. The typical thing I've seen happen is when you've got a woman programmer is often, the bit is flipped pretty early on of that oh, she doesn't know what she's doing and stuff, we don't need to listen to what she says kind of thing and then it becomes those initial conversations and how things are framed, tend to affect a lot of how the relationships on the team are moving forward. One of the things that I learn as just an adaptive thing is I was really smart. So what I do, the first thing on the team I'd find out what the hardest problem was, that none of the guys could solve and figure it out, and then I would go after that one. My first thing on the team, I would go and tackle the hardest thing. I found that once you kick the ass of the biggest baddy on the yard, respect. [laughter] So I ended up not having problems moving forward and that the guys would be more submissive toward me, even as opposed to the other way around. But it's like you come into a culture that is dominated by certain ways of thinking in this masculine hierarchy, alpha male thing going on and if that's the dominant culture, you have to learn to play that game and stake yourself in that game. Generally speaking, in this engineering world, intelligence is fairly respected. So I've at least found that that's been a way for me to operate and be able to reset that playing field anyway. MID-ROLL: This episode is supported by Compiler, an original podcast from Red Hat discussing tech topics big, small, and strange. Compiler unravels industry topics, trends, and the things you've always wanted to know about tech, through interviews with the people who know it best. On their show, you will hear a chorus of perspectives from the diverse communities behind the code. Compiler brings together a curious team of Red Hatters to tackle big questions in tech like, what is technical debt? What are tech hiring managers actually looking for? And do you have to know how to code to get started in open source? I checked out the “Should Managers Code?” episode of Compiler, and I thought it was interesting how the hosts spoke with Red Hatters who are vocal about what role, if any, that managers should have in code bases—and why they often fight to keep their hands on keys for as long as they can. Listen to Compiler on Apple Podcasts, or anywhere you listen to podcasts. We'll also include a link in the show notes. Our thanks to Compiler for their support. ARTY: Well, speaking of games, Arty, one of the things that Emily mentions in her bio is playing Dungeons and Dragons and this is an area where as well as I know Emily from her high school years, this is not something I know much about Emily at all. So I'd like to talk about that. Play, or DM, Emily? EMILY: Both. But I really enjoy DMing because it's all about creating problems to solve, in my opinion, like you throw out a bunch of story threads. The way I approach things is I try actually, unlike a lot of DMs, I do not do a lot of world building for places my players haven't been. I pretty much, there are bright light at the center of the world and anything the light doesn't touch doesn't exist. I haven't written it and I don't really look at it that often. So I'm constantly throwing out story threads to try and see what they latch onto and I'll dive into their character backstory to see what they are more predisposed to be interested in. It's like writing a weekly web comic. You don't have necessarily a set beginning and end and you don't really know where you're going to end up in between, but you end up with all these cool threads and you can tie them together in new and interesting ways. Just seeing the connections between those and being able to change what you want something to be on the fly is really cool and just very stimulating mentally for me. So it's like a puzzle exercise the whole time and it is also an interesting social exercise because you're trying to balance the needs of each person. I feel like D&D allows you to know people on a really deep level, because a lot of times, our characters are just – that we're playing. I guess, I didn't really explain what D&D is; I just made an assumption that people would know. It's a tabletop role playing game where you make a character. You're usually heroic and you're going about on this adventure trying to help people solve problems and these characters tend to be just naturally an extension of ourselves. So you get to see all the things that subconsciously the person doesn't real about themselves, but that show up in their character. I think that's really cool. DAVE: So do you have a weekly game, or how often do you play? EMILY: I try to run a weekly game. College often gets in the way. [laughs] DAVE: How many players? EMILY: It ranges from 3 to 4, sometimes 5. It's really cool because it's also, most of them are people that I met during the pandemic. So we've played predominantly online and this is the way we've gotten to know each other. We've become really close in the year, or so since we started playing together through the game that I DM and through the game that one other person in the group DMs and it's cool. It's definitely a way to kind of transcend the boundaries of Zoom and of video calls in general. DAVE: Hmm. ARTY: How did you end up getting into that? EMILY: It was just a friend group in high school. Someone said, “Hey, I would like to run a Dungeon and Dragons game. Do you want to play?” And I said, “Oh, what's that?” I've always loved books and reading so it was kind of a natural progression to go from reading a story to making a story collaboratively with other people. So that just immediately, I had a connection with it and I loved the game and that's been a huge part of my hobbies and my outside of tech life ever since. DAVE: Yeah. I played D&D as a kid in the late 70s, early 80s, but my mom took all my stuff away from me when that Tom Hanks movie came out that started the whole Satan panic thing. So I didn't play for a long time until my own kids were interested after getting hooked on Magic. Seeing my own kids interested in D&D, the story building, the writing, the math that they had to do, like I don't know why any parent wouldn't encourage their kids to play this game. It's just phenomenal. The collaborative, creative, sharing, math; it's got everything. EMILY: Yeah. I'm an introverted person so it takes a lot to make me feel motivated to be in a group with other people consistently, but D&D does that and it does it in a way that's not, I guess, prohibitive to people who are naturally shy. Because you're pretending to be someone else and you're not necessarily having to totally be yourself and you're able to explore the world through a lens that you find comfortable. DAVE: That's really cool. EMILY: I guess, also, it kind of goes back to our conversation about teaching. Being a DM, a lot of my players are people who have not played before, or very, very new. Like, maybe they've read a lot about it, maybe they've watched them [43:18] shows, but they maybe haven't necessarily played. D&D does require a lot of math and there's a lot of optimization, like you can get very into the weeds with your character sheet trying to make the most efficient battle machine, whatever and that's not really always approachable. Especially when I started introducing my younger siblings to D&D, I used versions, D&D like games that were similar, but not quite D&D. Like less math, a very similar amplified character sheets so you're looking at fewer numbers, or fewer calculations involved just to kind of get the essence, because there's a few core concepts in D&D. You have six statistics about your character that they change a little bit between different types of role-playing games, but they're pretty universal, I think for the most part. It's constitution, strength, dexterity, wisdom, intelligence, and charisma. Once you kind of nail those concepts down and once a person understands what those skills are supposed to mean, that really opens the gates to understanding a lot more about the core mechanics of D&D outside of the spell casting stuff and all the other math that's involved. I think just simplifying the game down to that makes them fall in love with the narrative and collaborative aspect of the game, and then be more motivated to figure out the math, if they weren't already predisposed to that. DAVE: So if somebody were interested in picking up a game trying to figure it out, where would they start? EMILY: It really to depends on the age group. If you're going to play with high school students, I would definitely say if none of you have played before, then pick up a player's handbook, maybe a dungeon master's guide if you're going to DM, you've never DM before because it gives a lot of tips for just dealing with the problems that arise in a collaborative storytelling game. And then probably just a prewritten module so you don't have to worry about building your own story, because these modules are stories that are written by professional game developers and you can take pieces of them and iterate it on yourself so you don't have to start with nothing. But if you are going for a much younger audience, I can't remember off the top of my head what it was, but it's essentially an animal adventure game. It's very much D&D without using the word D&D because I think it's a different company, it's copyrighted, and whatnot. But you have these little cute dog characters and they're trying to defeat an evil animal overlord who wants to ruin the town festival. It's very family friendly, like there's no death like there is in regular D&D and it's just a chance to engage with the character creation aspect of it. MANDY: That's really cool. So we're about heading towards our time, but I really appreciate you coming on the show, Emily and I wanted to just ask you, if you could give any advice to young girls looking to get into tech, or software engineering, what advice would you give them? EMILY: I think don't be afraid to walk off the path. A lot of my life has been kind of bucking the prewritten path that a lot of people are told is the best one because it didn't work for me, or whatever reason, and I think it's important just to not be afraid of that and to be courageous in making your own path. MANDY: That's great advice. So should we head into reflections, everyone? Who wants to start us off? DAVE: I'll start with one. I mentioned that when asked Emily about her path into college, that I was interested in a similar path for my own kids. I had a really strange college path that I started out a music major, ended up a computer science major, and had a non-traditional path. I've always believed that college is what you make of it, not where you went. Where you went might help you get your first job, but from then on, it's networking, it's personality, it's how well you did the job. Talking to Emily about her path, just reinforces that to me and helps me plot a path for what I might have my own children do. I have triplet boys that are in 9th grade. So we're starting to think about that path and not only would a path through Virginia Community College save us a fortune, [laughs] it would also be a guaranteed admission into Virginia Tech, or one of the Virginia schools so it's definitely something worth to consider. So I appreciate that knowledge, Emily. ARTY: I've been thinking a lot about how we can better teach people that don't have a lot of experience yet. We've got so much stuff going on in this field of software engineering and it's really easy to not realize how far that this plateau of knowledge that we live in and work with every day to do our jobs, and how important it is to bring up new folks that are trying to learn. One of the things you said, Emily was about teaching is being able to find those shared things where we've got a common understanding about something—you used metaphor of male delivery to talk about IP addresses, for example. But to be thinking in those ways of how do we find something shared and be able to get more involved with mentoring, reaching back, and helping support people to learn because software is super cool. It really is! We can build amazing, amazing things. It'd be awesome if more of us were able to get involved and have that experience and having good mentors, having good role models, all of those things make a big difference. MANDY: I just love the conversation that we had about men and women in technology and for me, I love to reiterate the fact that empowered women empower women and I even want to take that a step further by saying especially right now in our field, empowered men also empower women. So I think that that's something that really needs to be said and heard and not perceived as like Dave said oh, he felt like the creepy guy encouraging girls, or women to get involved in tech. I think it's cool. Dave has personally, he's mentored me. He's gotten me more interested. I used to do assistant work and now I'm learning programming and it's because I've been encouraged to do so by a lot of different men in the industry that I've been lucky to know. DAVE: Well, thank you, Mandy. You certainly have a who's who of mentors. MANDY: I am very, very lucky to know the people I know. DAVE: I'm quite honored to even be named on that list of people you know. [laughter] EMILY: I think the thought I keep coming back to is one that I've mentioned, but didn't really crystallize in my head until this morning when I was preparing for this recording is, I listened to David's interview and I thought about like, “Oh wow, he did really well on the podcast, all these things that I wish I did.” It really crystallized the idea that your mentor should be different from you and should have skills you don't, and you should seek them out for that reason. Mentors tend to be the people that I run into and I haven't really thought about it that way before, but that gives me a different perspective to go out and intentionally seek out those people. That definitely gives some food for thought for me. [laughs] MANDY: I love intentionally seeking out people who are different from myself in general, just to learn and get perspectives that I might have never even thought of before. But with that, I guess we will wrap up. Emily, it's been so nice having you on the show. Congratulations and best of luck on your exams. I know being – [overtalk] DAVE: I can't believe you took the time to do this with your exams coming up. MANDY: I know! EMILY: I'm procrastinating as hard as I can. [laughter] MANDY: But it's been so nice to have you on the show. Dave, thank you for coming and being a guest panelist and Arty, it's always wonderful to host with you. So I just wish everybody a happy new year and we'll see you next week! Special Guests: Dave Bock and Emily Haggard.

KnolShare with Dr. Dave
E88: Belonging and Healing Part-1 – Sense Your Belonging Space

KnolShare with Dr. Dave

Play Episode Listen Later Oct 31, 2021


E88: Belonging and Healing Part-1 – Sense Your Belonging Space Podcast Soundtrack: Let's talk about it. Let's go deep. We all have something to share, KnolShare with Dr. Dave. Dr. Dave: So hello and welcome to the Knolshare with Dr. Dave podcast. This is Dr. Dave Cornelius, your host. I am super excited and pleased… The post E88: Belonging and Healing Part-1 – Sense Your Belonging Space appeared first on Leaders share how-to practices - KnolShare with Dr. Dave Podcast on GrokShare.com.

KnolShare with Dr. Dave
EAFH59: Angela (Yazzie) Marquez, Diné Education and Social Justice

KnolShare with Dr. Dave

Play Episode Listen Later Oct 27, 2021


EAFH59: Angela (Yazzie) Marquez, Diné Education and Social Justice Kayanna: We all have something to share. KnolShare with Dr. Dave. Dr. Dave: So hello and welcome to the Knolshare here with Dr. Dave podcast. This is Dr. Dave Cornelius, your host. We are going to talk about social justice today with Angela Marquez. And so… The post EAFH59: Angela (Yazzie) Marquez, Diné Education and Social Justice appeared first on Leaders share how-to practices - KnolShare with Dr. Dave Podcast on GrokShare.com.

KnolShare with Dr. Dave
EAFH57: Mercy George-Igbafe, LEARNTOR Founder, Maximize Black Opportunities

KnolShare with Dr. Dave

Play Episode Listen Later Oct 19, 2021


EAFH57: Mercy George-Igbafe, LEARNTOR Founder, Maximize Black Opportunities Kayanna: Let's talk about it. Talk, talk. Let's go deep. We all have something to share. KnolShare with Dr. Dave. Dr. Dave: So hello and welcome to the KnolShare with Dr. Dave podcast. This is Dr. Dave Cornelius, your host. We're going to have a conversation about… The post EAFH57: Mercy George-Igbafe, LEARNTOR Founder, Maximize Black Opportunities appeared first on Leaders share how-to practices - KnolShare with Dr. Dave Podcast on GrokShare.com.

Matt Report - A WordPress podcast for digital business owners

As designers or developers — even product makers — when WordPress is your hammer, everything looks like a nail. WordPress is certainly in an inflection point. Where as the software is evolving, read: gutenberg + fullsite editing, the community of users grapple with what WordPress really is. I feel like that's a statement which has lingered in the air for a few years now. When you unlock it's power of custom post types and fields with a dash of REST API magic, the CMS can become a neural network for your data. Yet with an interface that I struggle to drag a single block into the 3 column of my page layout. Today's guest has mastered the teachings of WordPress, specifically with Elementor for his students over the last few years but that usability struggle I mentioned earlier? Yeah…that's caused him to pivot his teachings to a hosted platform you may have heard of before on the show before — Webflow. Welcome today's guest Dave Foye, as he unpacks the challenges of not only learning a new CMS, but the challenges of designing a curriculum for new students seeking to become proficient in it. Episode transcript [00:00:00] Dave: switching tools is, is not for the faint-hearted, it's quite an expensive process, isn't it? In terms of well sunk cost in terms of what you've already. [00:00:08] Put into the amount of time and energy that you've put into learning tools that you've previously used. I also had have still, a multiple six figure a year business teaching WordPress teaching, very specific tools, WordPress and elements are, that combination elements or page builder. [00:00:25] Matt: This episode of the Matt report is brought to you by foo plug-ins or specifically foo plugins, foo gallery. You can find it@foo.gallery. There's a new pro commerce plan, and it gives you two way integration into WooCommerce. So if you want to sell photos, you can sell photos with foo.gallery and woo commerce. [00:00:47] It makes your job. Super easy, especially if you're a photographer. I just had family photos taken the other day and I looked at the big conglomerate website that my photographer sent me. He said, man, it would look so much better if you. Right through WooCommerce, especially if you use something like foo gallery, check out food, art gallery, and learn more about their pro commerce plan. [00:01:09] Check out their WooCommerce integration. They have a great way to watermark and protect your photo galleries. Check them out and thank them for sponsoring the show. It's food, art gallery go-to food art gallery today. Start selling images with foo gallery and. [00:01:27] As designers or developers, even product makers when WordPress is your hammer, everything looks like a nail. WordPress is certainly in an inflection point right now. Whereas the software is evolving Reed Gutenberg in full site, editing the community of users grapple with what WordPress really is. I feel like that's a statement which has lingered in the air for a few years. [00:01:50] When you unlock its power custom post types and fields with a dash of rest API magic, the CMS can become a neural network for your data yet with an interface that I struggle to drag and drop a single block into a third column of my page layout today's guest has mastered the teachings of WordPress specifically with Elementor for his students over the last few years. [00:02:12] But the usability struggle that I just met. Yeah, that's caused him to pivot his teachings to a hosted platform. You may have heard of before on the show web. Welcome today's guest Dave Foye, as he unpacks the challenges of not only learning a new CMS, but the challenges of devising a curriculum for new students seeking to become proficient in it. [00:02:34] You're listening to the Mer report, a podcast for the resilient digital business builder. If you'd like to support the show, please visit buy me a coffee.com/matt report. And buy me a digital coffee or joined the membership to jump into our private discord server with others. Chatting it up about the. [00:02:48] And greatest in our crazy WordPress world, that's buy me a coffee.com/maryport. And thanks to Fu plug-ins for supporting today's show. Check out food gallery food art gallery for more. Okay. [00:03:00] Here's my interview with Dave.  [00:03:01] Dave: I had a lot of resistance, a lot of inner resistance to partly because, switching tools is, is not for the faint-hearted, it's quite an expensive process, isn't it? In terms of well sunk cost in terms of what you've already. [00:03:15] Put into the amount of time and energy that you've put into learning tools that you've previously used. But I mean, I also had have still, but, I had at the time, like a multiple six figure a year business teaching WordPress teaching, very specific tools, WordPress and elements are, that combination elements or page builder. [00:03:35] And so it, it really was kind of. It, it, it was, it was a real kind of crunch time for me for thinking that I have got to the point where I cannot use these tools anymore. I'm finding that I actually I'm finding that. I'll talk about the details in a moment, but I can't in all conscience recommend this particular combination of tools that I am well-known for and, very well paid for I can't carry on. [00:04:05] So, believe me, it was quite a, quite a risk. I think I remember one of my students say, and I've mentioned it's something in, in the, in the little private Facebook group that I've got for one of my courses. And he just said career suicide. Nice. So, [00:04:23] Matt: for thanks for the vote of confidence. [00:04:25] Dave: Awesome. I mean, it, it probably had a point, you probably had a point  [00:04:29] Matt: What was that? Oh, just real quick. What was that concern for you to say? You know what, I don't feel like I can recommend these tools anymore. Was it more a, an ELA mentor thing? Was it more a WordPress thing? I mean, we're in this chaotic times where it's like, Gutenberg is still trying to get better full site editing's coming in. [00:04:48] You layer on the complexity of a piece of software that wants you to build a website a certain way? Are we just hitting a perfect storm here? Or was there something specific? [00:04:57] Dave: Yeah, possibly. Yeah. Yeah. Cause I had got to the point where I started, well, I've, I've been using WordPress since 2007, something like that, so for my own personal projects and my own client projects, I'd use WordPress for, for a good long time. It was when I actually decided to teach online. I long story, I think we've covered this plenty of times before, but for 10 years I was actually a school teacher. [00:05:23] I'm a, I am a qualified teacher, so I was a qualified teacher, teaching young children in the, in the UK. Like in the nineties and early two thousands. And I then got into web design and build up a great business, but it just decided that I just miss teaching so much. So for me, around 2016 ish, I decided I actually want to get back into teaching, but I want to teach the thing that I've been, I've been working with the web design tools that I'll be working with for, for, for many years, what, what a perfect combination. [00:05:54] So, I did a lot of research, long story, but I'd discovered elements or which was [00:06:00] just in its earliest stages at the time. And thought this combination of tools is brilliant for, for my target market. My target market is always non coders. People who don't want to code and probably feel a bit nervous about the prospect of. [00:06:14] Th they, they want to build websites, but web design technology, web design tools, web development, isn't something that is natural to them. It's not something that they are completely off-air with. And. So I always see my job as taking people who look at all this stuff and think, oh, wow, this is so complicated. [00:06:35] And possibly quite scary. It's my job to say, it's all fine. Just do this, this and this. And it all works out. So in a sense, I'd particularly chosen WordPress and elements or that particular combination, because it just seemed right for my target. Now over the gears, elements or has added on features and features and features WordPress itself, as you say, is changing dramatically. [00:07:02] I think ultimately that will be for the good of WordPress. Definitely. I know a lot of people complain about Gothenburg, but I think it is getting there, but it got to the point where I started to think would I in, in, in all kind of conscience, I suppose, would I, conscious now. Recommend to somebody who once frost-free hassle-free stress-free web design experience, where basically stuff just works. [00:07:30] All of the scary kind of hustle behind the scenes all the kind of configuration, all the. The, the stuff that people complain about WordPress, which is actually a strength at the same time, which is it's plugin plugin system, plugin architecture, but I'd got to the point where, for my own use of WordPress, but also just being sensitive to the needs of my students and the needs of the people who I work with day in, day out to help with this stuff. [00:08:01] I just saw massive frustration. Massive massive frustration with constant plugin updates, constant issues with plugins. It's not new in WordPress at all, obviously, but you know, updating plugins to find that something's broken, there's a conflict with something else, finding websites that now this is, I think, quite a bit of elemental issue cause they do, they have had a history of releasing some quite buggy releases in in more recently. [00:08:30] But you know, finding that a website that worked perfectly well, last time they logged in now, suddenly it doesn't work in, in some way there's some functionality broken or there's a, there's the layout that's suddenly off. Issues with hosting and all the RS, all manner of different things. It's kind of like that little drip, drip trip, the, the Chinese water torture, I think is called, the, the drip, drip, drip, drip of, of, of, of constant issues where I just thought there's, there's gotta be a better [00:09:00] way. [00:09:00] I know that, for instance, like I use Thinkific for my online course. And it's just all done for me. I can get on with actually creating courses, uploading the courses and teaching, there are, there are, I don't know, email marketing platforms where that the heavy lifting and the stuff that I don't need to know is done in the background so I can get on with my job. [00:09:22] And I started to think that there must be something better than this constant stress and worry and, and hustle. And maintenance and all of these other things, which is what led me to start looking at other possible or the solutions.  [00:09:39] Matt: I've seen the love, hate relationship with Gutenberg, how fast this piece of software has been iterated on. And just all the changes you couple that with ELA mentor, which is also on a rocket ship ride, they're growing, they're adding new features. They've hit a bout of turbulence, I guess is probably the nicest thing that I could say. [00:10:01] I know I've seen you and Paul on Twitter really hammering it home with element or for good reason. And they have to be conscious, I think, of element or they have the conscious of just not throwing the kitchen sink at everything for the sake of the kitchen sink.  [00:10:17] I feel like folks who are looking for a web flow solution understand that they should invest some money in a platform. That's just going to do it without the FOS updates, hosting issues. Incompatibilities with other plugins, like I will pay the, have that done on Webflow versus the WordPress side of it where it's like, man, there's so many variables that, that can be thrown at this. [00:10:46] Where are you getting that feedback from your audience?  [00:10:48] Dave: Yeah, it was it was, as I said, at the beginning, it was a very, very reluctant look looking for something else for very, very lots of, lots of reasons. I didn't want to be looking anywhere else. Yeah. Partly it was, it was my. And it was partly because of elements or boogie releases. So I got on with, for instance, I needed to build a new website for myself late last year, and they installed a new instance of WordPress and elements. [00:11:14] I was like, global colors just didn't work at all, just broken. And so, so w there were several issues like that just personally for myself, as it was like, oh, what, what is it now? There was not, and it's not just, it's not just elements or, I think. Lots and lots of other, other plugins as well, but let's, I'm probably focusing on elements are maybe a bit too much, but, but yeah, it certainly wasn't a good feeling from my audience and students by, by any means. [00:11:43] I mean, my, my group, I sort of private group was just every day there was just something of like, why isn't this working? Why is this thing broken now? Or it wasn't just necessarily as WordPress. It was like hosting as well, or. I think because. Because the, [00:12:00] because of the plugin architecture and there are plugins coming down the pipe every single day as you. [00:12:04] And I know constantly with, with new features and, potentially solving problems with SEO and page speed and everything else. So th th there were those issues with stuff just being broken and being hard. And, people struggling just to keep up with a frantic pace of change. I think that that was partly the thing, but I think also it was just, I think, yeah, just, just, I, I suppose people just I'm just trying to think of the best way to put it really. [00:12:33] Yeah, just, just gen general kind of anxiety about, about stuff being broken and stuff. Just not being easy, I think is the easiest way to put it. Yeah. [00:12:43] Matt: I want to ask you this question. This is going a little bit deeper in sort of like the creator in the, in the creator mindset, the, the business of being a creator and monetizing on, let's say YouTube and affiliate sales. It probably wasn't an easy decision to make either because one would imagine knowing what I did with affiliate sales, for elements. [00:13:06] Which was a flea on an elephant's ass, probably compared to what you and maybe others have done. It was probably a tough business decision to write, to be like, look, I'm making money. And I think you and Paul and, and, and the other folks that I communicate with on, on YouTube, you do affiliates. Right. I think of immediately when peoples think affiliates are like, oh, what are you trying to sell me? [00:13:29] What kind of cloaking device are you using on these, on these links? Like at one point in your, in your career, you're like, Elementor is a fantastic tool at this time. And they have an affiliate program. Why not recommend this and make money? It's a legit way when you're doing it a legit way. I don't have any other better way of saying that. [00:13:49] So I'd probably, at some point you were like, oh man, like I will be turning off this. Potentially of money. What was that like? And did you have, do you have any thoughts or feelings around affiliate sales and how this helps make the decision  [00:14:01] Dave: Yeah, well, I mean, affiliates, the affiliate business model was never ever my intention when I first started my thing was I'm going to sell courses and affiliate sales were have always just been a bit of a nice to have. When I first started my YouTube channel started making videos about this fairly brand new tool called elements or at the time I happened. [00:14:22] I mentioned my affiliate link. I think it just dropped it in the description. Sometimes I would, occasionally when elements I had an offer, I would let my email list know which was regrowing. My, my business model was growing my email list to sell courses in a nutshell. That's it. And it still is. Grow the email list to sell courses. [00:14:41] But thank goodness that I was an affiliate for elements or in those early days, because in the first kind of nine months of me getting to the point where I even had the confidence to make a course and to feel like I could sell it at all, we're going back to 2017 now, which seems so long [00:15:00] ago, it was only a few years, but yeah, the, the, the, the affiliate income from I was an affiliate for very, very few. [00:15:07] Elements or generate press. I don't know, maybe a hosting platform as well. Well, the income from that was better than I'd been making, working full-time as a web designer. And it absolutely saved my ass because if I hadn't have had that income I think the whole online course thing probably would have failed. [00:15:28] Now. I say that because I. Way too long to actually make a product and offer it to my, offer it to my audiences, to my MLS. So these days when I mentor and help people create products and make online courses, one of my first things is to say, is this a build. As a small and email list, as you can get away with find a hundred people and sell something, make something to sell. [00:15:55] It can be very low value, not low value, low, low price. It doesn't matter, but start making something and start selling something straight away, because it's only then that you can start getting true feedback about what people actually want, what they're prepared to pay for and where you? [00:16:11] should put your energies. [00:16:13] But yeah, the affiliate thing was, was massive, but. W my, the income of saying about, I'm not, I'm not saying it's a brag, but it's a multiple six figures a year. Business is mostly from courses. It's mostly from selling courses. I'd say 90% is from selling courses about WordPress and elemental, specifically about using those tools. [00:16:36] And yeah, to say that it's career suicide, there's the phrase, career suicide. [00:16:42] Matt: And you were, you were lucky enough to get to a point. Did you turn ads on, on your YouTube  [00:16:48] Dave: No, no, no, no. Never never had no, no, no,  [00:16:51] Matt: Just because you didn't want the experience or the user to have that experience of ads, or you were never looking at it  [00:16:59] Dave: I think, I think what I wanted to do was just to make sure. The foolishly probably, this is, this is not a savvy business head talking, but I think I just want to, just to make sure that when people watch my videos, that we're just not being interrupted by ads and, they could just actually enjoy the experience of, of watching the videos. [00:17:18] And I suspected that probably the income from that wasn't particularly going to be too great anyway. So I just always kept monitorization off for that reason. Really.  [00:17:27] Matt: My YouTube story is like, how do I get into this game? How do I create this content? And I quickly, but I don't say quickly, it took me six months to burn out, doing like three videos a week or maybe three or four videos a week. I had this ambitious goal of doing it like every day. And I just flatlined burned out. [00:17:46] I didn't literally didn't touch it for a year. And then all of a sudden. Ad sent, sent me the first check for a hundred bucks. Right. Then I logged in and it was, I had tripled my audience without uploading a video in a year, just because of SEO. [00:17:58] The light bulb went off. [00:18:00] Like you fool, you shouldn't have given up, you should have done it less. So you didn't burn yourself out, but you shouldn't have given up. And again, like life gets in the way YouTube stuff is so far away. My daily routine that I haven't uploaded episodes. And, but I still am making three or 400 bucks a month in ads. [00:18:19] And I have a lot of kids, so diapers are expensive. So I leave the ads on, but I, I, I can certainly, I can certainly see in your world where these bigger products, bigger prices, the brand, the value, there is a target for you to focus on. [00:18:34] Dave: Yeah. [00:18:35] definitely. Yeah. Yeah. I was the one that I think I wanted that sense of kind of trustworthiness. Yeah. just that experience. Really. I was not to say that people with ads, I watch, oh, I've got YouTube premium now, so I don't see any ads, but seeing ads on people's videos, I actually don't, I don't personally tie that into a decision that's made by the creator of the video at all. [00:18:55] It doesn't, I understand how it works as well, but I don't ever think, oh, they've, they've got ads turned on. They obviously don't care about my experiences as a viewer. It doesn't enter my head, so  [00:19:06] Matt: side note, I also signed up recently for premium, like late was finally one of those things where, you know, before you sign up for premium, every time you logged into YouTube, they'd be like, do premium, do premium, do premium. And I'm always like clothes, clothes, clothes. And I tell you, Dave, I am like, screw it. [00:19:23] I'm going to do it. Right. Like finally, you got me YouTube, literally a thousand pop-ups later is probably what my conversion metrics were. You finally got me and I signed up and I watched my first video with no ads. And I was like, wow,  [00:19:41] Dave: Yeah, well, consider the side.  [00:19:43] Matt: brain, because my brain was trained so much now with like their three pre-roll ads and then the, the pop-up in the middle of the banner and then like the mid roll. [00:19:53] And when I'm doing work for Casto, sometimes I'm in the Castle's account and I'm uploading my videos for Casos and I'll be watching something. And I'll be like, what is this ad? Like, my brain is like, what is this? Like, it was happening. And like, oh yeah, I'm not in my premium account. [00:20:08] Dave: It is awesome. I think it's. worth every single  [00:20:11] Matt: It is, it's. it is.  [00:20:13] Dave: Yeah, definitely.  [00:20:15] Matt: when I go on vacation with my children and recently w we're going to, we were in Florida and they're watching TV, cable, TV, and there's commercials. And my kids are literally asking me what dad, what is this? Why, why isn't the show playing? Because they're so used to Netflix and Disney plus. [00:20:33] Dave: Yeah.  [00:20:34] Matt: And they see a commercial and they are freaking out. They're like, what, what is a show? Where's the show? And I'm like, it's just a, it's a thing called commercial kids that you didn't grow up with. Welcome to my world.  [00:20:46] Dave: Oh, wow.  [00:20:46] Matt: All right. As we get into the back half of this conversation, web flow, did you, you said like, I want to find a platform that is easy, all encompassing. [00:20:59] Was Webflow [00:21:00] is in the back of your mind or did you start doing some homework and then you settled on Webflow? [00:21:04] Dave: Yeah, Well, I had, I'd actually been recommended Webflow several times over at least two years, probably more. And every time somebody said to me, you've got dude, you've got to check web flow out. And these were people that are trusted and respected friends of mine, colleagues, people all over the place. [00:21:19] And people who had never looked back, it would just adopted it for their agency as their go-to tool. And they moved from WordPress. And every single time somebody recommended it. I said, well, yeah, I've heard of that. I'll check it out. And then I would immediately toss the idea in the bin and think there is literally no way I am looking at any of the tools because I've got a lot of, as we've said, a lot invested in, in WordPress and everything. [00:21:44] So yeah. Yeah. So, so actually choosing Webflow. I, I had a little look around to see anything else. I obviously don't, didn't bother looking at the Squarespaces and the Wix and things like that. But yeah, the web flow was pretty much, pretty much the only one that I considered now, I actually tried it and gave up three times, like completely just thought, right, come on, come on. [00:22:07] You can do this. I mean, how hard can it be and gave up three times because it's not actually. It's not actually, it's not a beginner's platform. It's not designed for people who that, that Squarespace is designed for. You don't get a lot of pre pre-made designs and in fact, it's harder to use done. [00:22:26] I would say a WordPress page builder, probably not oxygen because oxygen is based very, very, very much on web flow as I understand. But yeah, it was, it was hard. And what I also found as well is. I well, partly so, so what would happen is I'd give it a try and think, oh no, no, no, no, no, no. I just, haven't got time. [00:22:46] I'll persevere with what I'm using. And it was the third time there was like the straw that broke the camel's back. I've got to figure this out. And in some ways it really appealed to me because when you start, well, we'll go into the details too much. But when you style anything in Webflow, you literally click on it. [00:23:04] A podcast doesn't make this a very good visual medium for me to explain this. But when you click on anything in web flow and you want to style it, it could be literally any element whatsoever. You give it a name, like a class, a, you give that class, whatever styles you like. You've got all the styles at your disposal, really easy, nice UI. [00:23:23] And then you just use that class on anything else that you want to give that, that that's those, those same styles. The sense of having literally on, con on limited global styling, not having to go to some separate styling panel somewhere to constantly kind of keep going back and sort of adjusting things. [00:23:46] And also not being out there, I suppose. Th the page, whatever the page builder developers decided the global styles are that you're going to have is what you're stuck with. You're limited by that. [00:24:00] Usually we web flow. You can just do what you like now as a, as an, actually like a dinosaur old school, HTML and CSS hand coder back in the day, this really appealed. [00:24:12] Because I used to write CSS and I'd have one single CSS file, which I could just create as many styles as I liked, and I could control them all from one place. So it was that particularly about web flow. That just super appealed to me, the lack of the lack of limits, really. I'm not being, I'm not being, I'm not being hampered by. [00:24:32] I mean, it's great. For instance, elements are just as an example, the whole load of widgets and know there are probably a million different third-party add-ons as well. It will all bring a load more widgets as well. And it is amazing. You can drag a widget on the screen, just onto the canvas. It just produces, your tabs or your, your posts Lao or whatever it is. [00:24:53] But you still fairly limited by the styling options that that developer has decided to give you where it was with Webflow is just completely open-ended. The problem, the problem it's like everything in life, concentrate offs. The problem with that beautiful open-endedness is that you can make a real mess. [00:25:14] If you're not careful, if you've not kind of got a system and a workflow and a, an a way that you decide that you're going to name classes and use them and reuse them, it can be a bit of a mess. And that's the issue that I hit immediately. The wet floor. The Webflow university, which is web flows own a free training is absolutely brilliant. [00:25:36] I mean, as, than, as an educator myself, as a teacher myself, I mean, I, I just think those videos are astounding. They're incredible. And I think it speaks volumes about a company like that who have invested so much time and energy into training their users. So that stuff was helpful. and it kinda got me got, definitely got me so far, but I was, I think because my teaching in WordPress and other mentor was all about, you've got all these tools, you've got all the colors in there, all the crayons in the box, but you need a system, you need a workflow, you need it. [00:26:16] You need, you need to set yourself limits. So. Yeah, you can produce sites really quickly, really productively, profitably and not have to think too much, you've got a system and you just do it and you just build them. So I, that was, that was the, that was the sticking point with Webflow. And it's what I ended up actually building a framework myself though. [00:26:36] There isn't anything really, there are web flow frameworks out there, but they all had issues for me. So I ended up building my own, [00:26:43] Matt: I've tried Webflow before. And me it's as much more of a like shiny object syndrome and a little bit of like this whole, like no code. Movement where it's like, I don't know. Sometimes I've thought of sat back and be like, man, if I could just have like a database that I use, like connected with Zapier [00:27:00] and I could like automate these things, I see all these other people do it, like in two seconds on the back of a napkin. [00:27:04] And I'm like, I want to do that too. And then like, I jumped into like web flow and I'm like, oh God, I don't know what the hell I'm doing. I'm just going to sound, I'm going away from this, this leads. And what I'm getting out of here is like, You tried it three times, whatever failed. And you're like, ah, somebody could just teach it my way you built it. [00:27:22] Right. You built the course to like, get people over that hump quite literally coming from WordPress to web flow. The name of your course is there a particular. Cut like a WordPress user or WordPress stack that somebody might be using. Who's like the perfect fit to, for your course number one, but for web flow, like certainly somebody who's us, I'm just a simple lowly WordPress blogger is probably not gonna need your course is probably not going to need web flow, but is there a certain, a certain avatar that is a perfect fit for your course, but for also to, to, to reap the benefits of web. [00:27:59] Dave: . I would say that people who I mean, if somebody is a WordPress developer, right? So we'll, we'll, we'll discount those people immediately, people are building their own themes and things like that then. Absolutely. Definitely not. I'm sure that WordPress gives you all of the, all of the control and the power and everything that you need. [00:28:14] So I would say more people who are trained to be. I'm trying to build full, fully functional websites using WordPress under page builder. I would say the people who definitely need a page builder of some kind. Now, when I'm in Gothenburg , is a page builder and it's developing fast as well. So I would say people who are using those tools particularly you, I, as I said, in a sense, web flow is a bit more complicated. [00:28:42] So it's, it's not just the. It is in some ways, but there isn't, the, the pre-built here is everything done for you. Aspect of quite a lot of the stuff that comes with a page builder. So there are certain things that you need to understand in the background. You need to understand what's going on. You need to understand a little bit about. [00:29:03] HTML and CSS as well. So just an, an understanding of just like how HTML interacts with CSS, just on a very basic level to understand things like inheritance, so when you set a style on the body, for instance, that is going to trickle down to everything underneath it, all the content and everything underneath it all, unless you override it. [00:29:26] So there are, there are concepts like that, that in a page builder, those people. I don't really even need to ever think about particularly, you can just eat just budge, something together quite, quite easily. I would say though that I, I do know of quite a lot of, of from end developers I suppose, backend developers as well, who really enjoy using web flow because it allows them to effectively write HTML and CSS without having to actually write HTML and CSS. [00:29:54] Cause like a graphical user interface for, for. Well, for me, [00:30:00] I am more than happy to recommend web flow to my audience, which are, as I said, non coders, they need a page builder and they're a little bit nervous about, all the multitude of different tools and, and, and things that they need to know. [00:30:15] Matt: I'm curious. I mean, I know the, as of, as of this time, which is September 17th at 11:30 AM Eastern standard time in new England, which is where we, we won't get into the  [00:30:28] Dave: I mean I'm in the old one.  [00:30:30] Matt: in the old one. You're in the original one. The, I know the course is not for sale yet. I'm curious. And I've seen it. [00:30:37] I think I've gone through the first two modules and, and, and, for the listener out there, like when Dave says he takes time, like it took me so long to do this. Yeah. But the quality is just mind blowing and I can't even imagine Dave, how much time you've spent on it. I don't, I don't know if you have a number of hours counted or if you even want to admit how long you've been into it. [00:30:57] I know it's not for sale yet. Do you, as of this recording, but maybe when we launch this recording do you anticipate. The some turbulence there. Right? So people in WordPress they're very much used to free or low cost web flows, paid the pain for your course. What are your thoughts? What's the gut tell you on promoting this as a business owner. [00:31:17] Dave: The first thing I would say is that when I started thinking about building a business, making online courses at all, my first thought was who on earth is going to pay any money for the learning, any of this stuff? And there's, there's this thing called YouTube. I don't know if you've heard of it, but it's just full of all the free advice and tutorials and walkthroughs. [00:31:37] You could, you could ever hope for I purposefully, actually, I got over that mindset issue quite quickly, it's nonsense, but people are prepared to pay and they're prepared to pay good money as well for an investment in their career and their time and their stress levels and everything else. So, in terms of me worrying too much about people paying for a course or even paying for a platform, doesn't really worry me too much because the people who buy. [00:32:04] My course is our people. They are. I always think that out of my email list, probably, I don't know what the numbers are. 5% will buy something that I'm I make and those people are prepared to pay. I don't know how much my courses have been. I think, I think, I think the highest price, no stress WordPress was, which is discontinued now. [00:32:26] Not in know fairly indefinitely. I think there was about 800. For that. So, between sort of 4, 5, 6, 7, 800 bucks for a course, those people are absolutely. I mean, the web flow, cause it isn't that at all. I think it starting at two nines. So that's, that's, that's a bit lower just to, just to get started with at the moment. [00:32:48] But I'm, I'm, I'm fairly convinced and I am delighted to appeal to people who are willing to invest in their education and their professional development and the tools [00:33:00] that they use as well for an easier life. And so actually ultimately get a return on that investment, in terms of faster builds and not having to worry. [00:33:10] About updating plugins and maintenance and stuff, breaking and having to fix things and all that sort of thing. So, yeah, it doesn't, it doesn't really worry me. It's all. [00:33:19] Matt: Yeah. I mean, when you have somebody who's already, I did an article. I, again, if I was a professional podcaster, I would have this up, I think element or web flow. Let's just see if my site ranks first. It  [00:33:31] Dave: Oh, oh, harsh,  [00:33:33] Matt: Element or web. Oh yeah, it does. I'm on the first page. Okay. A little, a little bit down on the first page, if you Google element or web flow, but I say in defense of element or versus web flow, and this site publish this February of this year, God man, you just, I didn't even understand time anymore. [00:33:48] February 11th, 2021. When folks were talking about the price hike of element, or now I'm not here to argue whether or not the. The approach of what Elementor was doing with bugs and features and whatnot is fair or not. I didn't have anything against the price hike, if you will, for ELA mentor, because man, I feel like so many people are making money with elementary or. [00:34:12] That even if you bought their $1,000 a year for a thousand websites, I mean, if you're somebody who's producing a thousand websites, you're at least charging $2 for one of those websites, right. You're selling these websites for at least $2, you've doubled your money. Right? So I was never against the raising of the price because hopefully that raises value of all things WordPress. [00:34:34] But my point here is people are already spending money in the web flow world. Whereas. Hats off and kudos to you. You're selling courses in the WordPress world where a majority of people are used to free. So you already were fighting a battle that I've not been able to solve  [00:34:51] Dave: Yeah, there is. I mean, there is a sense isn't there because WordPress is open source. Everything should be. And you, you hear that all the time. And I think that's just going to be a constant issue. Really. One thing that when I actually looked at certainly for, certainly for the people that I'm M in my course out, and the people that I kind of want to help when you actually look at the price of Webflow, cause people say, God, man Webflow is so expensive. [00:35:13] I think, well, if you look at it, you pay an account. I won't go into all the massive details, but you pay an account plan fee, which is basically a single monthly families, about 24 books. Which allows you to build, buy all, to build onstage on a, on a web flow.io domain all your web flow sites you've got in development, and you can share those with clients and you could even just make those live on the S on the staging sub domain, if you didn't want to point a live domain of them. [00:35:41] So that's 24 bucks a month. It's basically similar to, if you've got like an Adobe creative cloud subscription or you've got an elemental license on it and a theme license, and it just allows you to use the platform. So that to me is like, well, that seems perfectly fair. And then you [00:36:00] pay a per site site plan fee as well, which I think is about 20 bucks a month. [00:36:05] Now people who are hosting. Crumbing websites onto, I could attend books a month hosting plan, and they're quite happy with all the configuration and the setup and everything that, that entails and possible performance issues and whatever, then absolutely. I mean, knock yourself out. [00:36:23] Brilliant. But if you compare to, I mean, let's just take a WordPress managed host, like Insta, for instance, I think Ken stir last time I looked, it was 20 bucks a month. Now w so, so for each live site, you've got a domain pointed to, to web flow. You're paying 20 bucks a month for that. I mean again, if you're not making at least $20 a month back from the website, then there's something wrong. [00:36:48] You, you, you really should be a book. Also with that. You also get like the CDN, you get all of the page speed stuff set up for you, and it's all done for the, the sites are blazing fast, absolutely brilliant. All green, like top of the range, kind of page speed scores, the host inside and out for you. [00:37:07] Security. So sorted out for you. All of the functionality seems to me in many ways, if you were a person who would appreciate managed hosting, and it seems to me that that is actually a pretty good deal overall,  [00:37:21] Matt: I tend to agree things get a little crazy when you start getting into the e-commerce world with web flow the way that they do pricing, I broke it all down in this, in this post. Although this post is now a few months old and I'll link that up. I'll try to link that up in the, in the show notes. [00:37:34] But  [00:37:34] Dave: was a simplified.  [00:37:36] Matt: Yeah. At the end of the day, like the trade-off again is support all in one platform. If you really wrestled with, I want to own everything for the sake of owning it, and it's a whole mind, it's hard to make that mental leap and appreciation leap. I don't have a better word right now, but like, it's hard to make that leap from WordPress if you're really stuck in that, in that  [00:38:01] Dave: Yeah, absolutely. And I would, I would say to anybody that it's not like, I certainly don't set say to everybody, you must use Webflow is far better than WordPress. That's actually not what I'm saying. He probably comes across that way. There are trade offs with everything, and if ownership. Or certainly a feeling of ownership anyway and having control over every single aspect of that, of your website and website workflow and everything else, if that is important to you, for whatever reason, that's great, but there's a trade off in the maintenance and the plugin updates and stuff, breaking and everything else. [00:38:37] That's the that's that's, that's the deal, you w you can't have your cake and eat it kind of thing. I think he's just true of everything in life. Same with Webflow, yep. You don't have all of those hustles, but Yeah. [00:38:48] you've got a platform where you are in a way renting the site from, from Webflow. [00:38:53] What if Webflow disappears overnight? There were all these concerns. I mean, I've got, I've got kind of, answers for all these [00:39:00] objections, but There are also just very, very quickly. One of the biggest objections is she's quite funny to me is about recurring income from care plans. [00:39:10] So people will say I've got a pretty good business making recurring easy money every month by charging clients to keep the website updated the WordPress website update. And make sure it doesn't, it doesn't break for them. What am I going to do about that with Webflow? Because he just works, what's the, what, what, what, where am I going to make this money? [00:39:29] My short answer is always, well, first, if all things were equal and you could build a website in WordPress or web flow, and let's also say that either of them would be appropriate for the project, Really recommend WordPress because it's prone to problems, it's prone to problems and it, and it breaks. [00:39:51] And you can charge the client forever in order to, just to be basically lightly. No, let them have a working website. It sounds a bit harshly. It sounds like I'm kind of over again things, but that's kind of how it is really. Now my view is the client, your clients don't care. About how you did something, all that, how long it took you, all the steps you took, they are, they only care about the result on all the clients are paying you for, for, for a care plan, just in terms of the maintenance side of it, not talking about anything else. [00:40:24] Well, the maintenance side of it, they are paying you so that their website is rock solid. Isn't down works perfectly, and it just doesn't have any issues. Well, why can't you charge the client for the. You've found a better or the best platform that you think for their particular needs for their project that has all that in place. [00:40:46] You've spent all this time and money learning the platform. Why not charge clients for that? I, I don't think clients particularly cared that you've got to update plugins. You've got to spend X amount of time doing that. I think it's a bit of a non argument, rarely.  [00:40:59] Matt: I think at some of the tiers on web load, there's a little phone number you can call, right. So good luck. Yeah. Calling yeah. Calling you got a dozen plugins doing. Things, you're not going to call PIP in and, and, WooCommerce, you're not going to call these people and get them on a conference call to figure out what your site is at the end of the day. [00:41:18] You look, you're paying for that support. And web flows. As far as I know, in the news web flows slated to be a IPO and, and be a publicly traded company here in the states. And they're a private company now, but they've raised over 140 million. So they're probably valued at billions. I don't even know what money is these  [00:41:33] Dave: Probably, yeah, exactly. yeah, MailChimp is worth what was it? 12 billion, or something like  [00:41:37] Matt: half the half the banana industry or the entire globe?  [00:41:41] Dave: So, so w what is money.  [00:41:43] Matt: yeah. What is money via Canva? Just raised Canva just got another 400 million valued@fortybillioncanva.com. It's just, I don't know, Dave, what are we doing wrong here? [00:41:57] Dave: Well, I'm I think I'm going to hang these [00:42:00] headphones up.  [00:42:01] Matt: I'm going to make a canvas course. What am I doing with Webflow? Here's how to make a template in Canva. Oh man. It's called WordPress to web flow. His name is Dave Dave for you can search for Dave for you can go to date for.com. You can search him on YouTube. You can go to WP two w f.com or pressed a web flow. [00:42:21] Dave, anything else that any other place that people should find you? Yeah. [00:42:24] Dave: The other thoughts that you've covered up. So everything there, my friend. Yeah. [00:42:27] Brilliant. Thank you very much.  [00:42:29] Matt: Fantastic stuff. It's my report. My report.com my report.com/subscribe. Hey, if you want to support the content happening here at the Matt report, go to buy me a coffee.com/matt report. You can join the membership there and be part of the, the news right now. It's about the, the WP minute. If you want to be involved in the news, you wanna have your hand in shape. [00:42:49] Our weekly WordPress news, the five minute dose of WordPress news every week@wpminute.com. Go to buy me a coffee.com/matt report. Buy me a coffee.com/matt report. Support the show. Thanks for listening. See you in the next episode. [00:43:01] If you like what you heard today, don't forget to thank our premier sponsor foods. Gallery. Check them out at food gallery. Check out their new woo commerce integration for selling photos with foo gallery, you want to support the show and you want to support WordPress news every week. Go to buy me a coffee.com/matt report. [00:43:18] Buy me a coffee.com/matt report. Join the membership. Join our discord. Take part in the conversation around WordPress news. Buy me a coffee.com/matt report. Thanks a foo gallery for supporting. ★ Support this podcast ★

The Nathan Barry Show
050: Dave Pell - Lessons From Two Decades of Publishing Online

The Nathan Barry Show

Play Episode Listen Later Oct 4, 2021 62:22


Dave Pell has been writing online for almost as long as the internet has existed. His popular newsletter, NextDraft, has over 140,000 subscribers. NextDraft covers the day's ten most fascinating news stories, delivered with a fast and pithy wit.Dave has been a syndicated writer on NPR, Gizmodo, Forbes, and Huffington Post. He earned his bachelor's degree in English from U.C. Berkeley, and his master's in education from Harvard.Besides being a prolific writer, Dave is also the Managing Partner at Arba, LLC. For more than a decade, Arba has been angel investing in companies like Open Table, GrubHub, Marin Software, Hotel Tonight, Joyus, and Liftopia.In this episode, you'll learn: How Dave merged his two writing passions into a successful product The key to building a strong relationship with your audience How Dave dramatically increased signups to NextDraft Links & Resources Flicker Unsplash Fareed Zakaria Jim Rome The Skimm Morning Brew The Hustle Spark Loop Sam Spratt Dave Pell's Links Dave Pell on Twitter NextDraft newsletter Dave's new book: Please Scream Inside Your Heart NextDraft app PleaseScream.com Episode Transcript[00:00:00] Dave:If you have something to say in one way or another, the internet is a great place for people to figure out a way to receive it. So, that's pretty powerful and still excites me. I still press publish with the same enthusiasm now than I did when the internet first launched.[00:00:23] Nathan:In this episode I talk to Dave Pell, who has been writing for basically as long as the internet has been around. He's been an investor since the early days. He's been writing since the.com bust, and even before then. He writes his popular newsletter with 140,000 subscribers called Next Draft.We have this really fun conversation about writing. His writing process. How he grew the newsletter. Bunch of other things that he cares about. Even a few things that I was interested in, like he doesn't have his face in photos on the internet very much. He has his avatar instead. So, just getting into why that is.He also has a book coming out soon. It's called Scream Inside Your Heart, which is a fun reference to some memes from 2020. So, enjoy the episode. There's a lot in there.Dave. Welcome to the show.[00:01:12] Dave:Thanks a lot for having me on.[00:01:14] Nathan:Okay. So you've been doing this for a long time. You've been writing on the internet since the .com era. So, I'm curious maybe just to kick things off, what have you seen—I realize this is a giant question.What have you seen change? What are some of those trends that you've seen, that you either really miss from the early days, or some of those things that you've held onto from the early days of the internet, that you're really still enjoying?[00:01:46] Dave:Yeah, that is a pretty huge question, but I'll give it a shot. The thing I miss from the early days of the internet is that our democracy was not being destroyed by the internet in the early days of the internet. So, everything we thought we were building, basically it turned out to be the opposite of what actually happened.The part about the internet that I still feel is there, although a little bit less so because of the big companies have sort of taken over all the platforms and stuff, is just the idea that someone can have a passion or a creative output that they want to share with the world, and they can mold internet tools to fit their skills, and then use the internet to broadcast that out, and still become sort of pretty popular withour the “OK” of some gatekeeper at a publication, or at a television studio, or whatever.The indie spirit of the internet still lives on. It ebbs and flows, and has a lot of different iterations. But that was the thing that excited me the most when I first played with the internet. And that's the thing that continues to excite me the most now.[00:02:57] Nathan:I always think of the newsletter, and your newsletter in particular, is that indie spirit. Is that what you see most commonly in newsletters? Or are you seeing it in other places as well?[00:03:10] Dave:I see it in podcasts. I see it in newsletters. I see it in people sharing their art, sharing their photography on Flicker, and up through the more modern tools. I go to a site called Unsplash all the time to look at images, and it's just basically regular people sharing their images.Some of them are professional photographers, some aren't, and they're getting their work out there, and then some of them probably get jobs out of it and stuff like that. So, just the idea that you can have some kind of creative output and have a place to share it. And try to get an audience for that is really inspiring.It's a lot harder than it used to be because there's a few billion more people trying to get attention also, and because there are more gatekeepers now. So, you have to, hope that your app meets Apple's guidelines, or that different products you might want to share on the internet have to meet certain classifications now, whereas they might not have in the very early days of the internet. But in general, if you have something to say in one way or another, the internet is a great place for people to figure out a way to receive it.So, that's pretty powerful, and, still excites me. I still press published with the same enthusiasm now that I did when the internet first launched.[00:04:32] Nathan:Yeah. So let's talk about the main project that you have right now, which is Next Draft. Give listeners the 30-second pitch on Next Draft, of what it is.[00:04:46] Dave:Sure. Basically I call myself the managing editor of the internet. What I basically do is a personality-driven news newsletter where I cover the day's most fascinating news. I cover 10 stories. A lot of times in each section there's more than one link. I give my take on the day's news, each individual story, and then I link off to the source for the full story.When I first launched it, I called it Dinner Party Prep. I provided enough information for you to sort of get the gist of the story. And if there's topics you want to dig deeper, you just click and, you know, go get the story yourself. So that's sort of the overview of it.[00:05:27] Nathan:Nice. And you said that you're obsessed with the news maybe in a somewhat, even unhealthy way. why, where did that come from?[00:05:36] Dave:Yeah. Well, nothing, nothing about my relationship with the internet is only somewhat unhealthy. it's all extremely unhealthy, but, both my parents are Holocaust survivors and, when I was growing up, news was just a very big part of our daily lives, especially when my three older sisters moved out and it was just the three of us, that was sort of our mode of communication.We talked about the news. We watched the news together. Fareed Zakaria is basically the sun my parents always wanted. but so I got really into the news and being able to connect the news to, our everyday lives, which of course my parents had experienced as children and teens and Europe during world war II.And also reading between the lines about why certain politicians might be saying something, why stories are getting published a certain way. So I just got really into that and I've always been into a and college, you know, I, I majored in English, but if we had minors at Berkeley, I would have minored in journalism.I took a bunch of journalism courses. I've always been really into the media, but not so much as quite an insider where I go to work for a newspaper, but more observing, the news and providing sort of a lit review of what's happening and what has momentum in the news. So I sorta got addicted to it and, Also as a writer.My favorite thing to do is counter punch. I like to have somebody give me a topic and then I like to be able to quickly share my take, or make a joke or create a funny headline about that content. So I sorta took those two passions of the way I like to write. I like to write on deadline. I like to write fast and I like to counter punch and the content that I like, which is news, and I sort of merged those two things and created a product, and a pretty cool suite of internet tools to support that.[00:07:35] Nathan:Yeah. So that makes sense that you've identified the constraints that match your style and made something exactly that fits it. the deadline, like having, he, you know, coming out with something on a daily basis, is more than a lot of creators want to do. so what's your process there?[00:07:55] Dave:Yeah. I mean, I should emphasize that I do it every day. Not because I think it's some incredible draw for readers to get Daily Content. I do it every day because I'm addicted to it. If my newsletter had five stories in it, instead of 10, it would do better. If my newsletter came out three days a week instead of five days a week, I'm sure it would do better.If it came out once a week, it would do even better then you know, also if I had a more marketable or not marketable, but a more, business-oriented topic that was more narrow, it would do better. I used to write a newsletter that was just on tech and it was. Really popular in the internet professional community back in the first boom, I had about 50,000 subscribers and there were probably about 52,000 internet professionals.So I just like writing about what I want to write about and I'm addicted to pressing the publish button and I'm just addicted to the process. So I do it because of that. I'm not sure that would be my general advice to somebody trying to market or promote a newsletter.[00:09:01] Nathan:Yep. Are there other iterations, either ever before or things that you tried that you realized like, oh, that's not a fit for your personality, your writing style?[00:09:09] Dave:Yeah. When I first started it, I actually, I'm an angel investor also and have been since, probably right after Google and Yahoo launched. so a while, and I used to, my passion has always been writing, so I wanted to mix writing into that, process. So I would send out 10. Daily stories, but they were all tech news related to the CEOs of the companies I worked with and a few of their employees, so that they wouldn't have to spend their time reading the news or worrying about competitors or worry about what the latest trends in tech, where I would give it to them.And they could focus on doing their jobs and that sorta got shared and got out. so I did that for a few years. really, that was my iteration. I should've kept the brand. It was called David Netflix. not that it was a great name, but I've shifted brands about 40 times in my life. Cause I love branding and naming.I that's another, maybe this is more of a cautionary tale than a lesson and newsletter marketing. I would stick with a brand if anybody has the possibility of doing that, that was a big mistake I've made over the years is having multiple brands. But when the bus came, the first internet bust, I basically was writing an obituary column every day and about companies that had failed.So I just decided, I wanted to expand it and I knew I was interested in much broader topics than just tech news. So I expanded it to all news, a critical point that, really changed Next Draft and got it to catch on and become more popular was when I decided to focus on making it more personality driven and less, less overwhelmingly, providing an overwhelming level of coverage.I used to think that I had to provide all the news in the day because people would sort of, depend on me to provide their news. I was sort of selling myself as your trusted news source. So I would include a lot of stories that I didn't have anything to say about because they were huge news, you know, an embassy closed in Iran or whatever.That was huge international news, but I didn't necessarily have anything to say about that that day. So after a while I decided, no, I'm not going to do that. I'm just going to limit it to 10 items. And I'm going to focus that on what I think is the most fascinating and think of it less like a curation tool and more like, a, modern day column.I think if the column newspaper column were invented today, it would look a lot like Next Draft people would sort of share their takes and then provide links off for more information. once I did that, it was a big change. People started signing up much more readily and, once I stopped trying to be exhaustive.[00:11:56] Nathan:That makes a lot of sense to me. I think that that's something you see from a lot of creators is that they're, they're trying to find some model. That's like, this is my idea of what people should want, you know, rather than what they end up doing, eventually it's coming to, it's like, okay, forget all of that.This is what I want. And I'm going to make that. And then people like me can find and follow it. And people who don't can, you know, do their thing. Can you go find one of the other million sources on the internet?[00:12:21] Dave:Yeah. When I think of the people that I like to follow or have followed forever on the internet, all of them are that ladder. They just do it their way. They have a design, they want, they stick to their guns. They say what they feel like saying. they decide. what the personality of the product is.And, they move within that. I always find that to be the most interesting thing, especially when it comes to something like newsletters. I really think newsletters are more like a radio talk shows than they are like other internet content, podcasts to a certain degree as well. But I always feel like I listened to are used to listen a lot to this radio, sports caster named Jim Rome.And whenever he would have a new city that he was launching and he would always give the same speech on the Monday that they launched saying, just give me a week. You might not.Get the vibe of what we're doing today. You might think it's okay, but not great, but just give it a week and listen, and then decide if you like it or not.And I sort of feel like that's how newsletters are your relationship with your readers sort of creates this, sort of insider-y voice and communication that, you, it takes a little while to get into the rhythm of getting it. But once you do, then it's like this familiar voice or this familiar friend that you feel like, even if you didn't read it for a few weeks, you can start a conversation with that person right away easily.That's how I think the voice of a newsletter is most effective. So that's why I've always thought of it. More of what I do is sort of a textual talk radio, more so than a blog or some other format[00:14:01] Nathan:What do you think, or what would you say to someone who maybe had 10 or 20,000 subscribers and felt like their newsletter had gone a bit stale and maybe their relationship to it had gotten a bit stale or they're in this, this position of writing things that no longer have their voice, how would you coach them through like bringing their voice and personality back into it?[00:14:22] Dave:I mean, it's definitely hard. it's hard doing something that you do alone and, something that is often hard to really get off the ground or get to grow, especially when you're on a platform like the internet, where every day, somebody does something and 10 seconds later, they're like internet famous and you're trying day after day.So, I mean, the first thing. Is that you really have to be interested in what you you're passionate about. and focus in on that, because that will alleviate a lot of that stress. Like, do I feel like sending it today? I'm a too burnt out. What's the point? I mean, not that those feelings don't happen. I had those feelings as recently as an hour ago, when I press publish, I have those feelings and disappointments constantly, you know, that's part of being a creator of any kind.Maybe that word is sort of, sort of goofy, but anybody who's putting themselves out there and putting content out, you know, you have that feeling all the time. If you're an indie, and you're doing it all day in front of the computer by yourself, then that's even more powerful because, you know, if you work at a big company or everybody's working on the same goal, or even in a small group, you can sort of support each other and, maybe even bullshit each other at some cases where, oh, no, this really matters.You know, where, if you're by yourself, that has to be pretty self-sustaining or self-sustaining. I do have a friend or two that I always share blurbs with who, one of my friends Rob's, he proves almost all of my blurbs, so it's nice to have that virtual office mate. He's not really officially part of Next Draft, but you know, I don't think I would do it as easily or as, for as long if it weren't for him because he's like my virtual friend on the internet that says, oh, come on, let's get it out today or whatever.So I think that's helpful to have a support team or a couple people you can count on to sort of give you a boost when you need it. But the key really is, is that it's gotta be something that you are passionate about, both in terms of the product and in terms of what you're focusing on, because if you feel strongly about it, then it really.I don't want to say it doesn't matter if people enjoy it, you should take cues from your readers. What are they clicking on? What are they reading? What are they responding to? But at the core, it's gotta be you because that's what gets you through those down points? you know, I had a weird thing because I write about news.The general news, world basically benefited dramatically from the Trump era because everybody was habitually turning on their news, 24, 7, and refreshing and Whitey and Washington post and checking Twitter every two seconds to see what crazy thing happened next. And we're all poor sorta,[00:17:01] Nathan:Wreck to watch.[00:17:02] Dave:So everybody was really into it and it created.Unbelievable platform for people to become media stars. You know, Trump was bad for democracy, but he was great for media. Great for creating new voices out there. whether we like it or not. for me, it was different because I wrote about all news. I wouldn't say I was apolitical, but I wasn't heavily political.The Next Draft had plenty of readers from both sides of the aisle. when Trump came around, it was like one story every day, basically. So it really limited. I would get emails from longtime readers all the time that said, Hey, can't you cover something other than Trump every day?And I say, Hey, if you can find the story for me, I'll cover it. This is what every journalist is on. Now, the people who used to cover the secret service around Trump, the people who used to cover sports are not talking about Trump because of a pandemic relation ship to it. The people who aren't entertainment are talking about Trump because they can't believe that anybody voted for him, whatever the issue was, every dinner party was about Trump.So it was really a bummer for my brand and my product. Actually, it became boring in some ways to me to have the same story every day. And it became, I think frustrating to my readers.But during that era, when it was happening, I had to make a decision. Do I become more political and go full on with this?Or do I sort of try to. Do what I would call a falsely unbiased view or a, you know, false equivalence view that we saw in the media where there's both sides to every story. And you have to pretend they're both accurate, including one guy saying to put disinfectant into your veins. And the other person's saying to wear a mask and take a vaccine, but those things get treated as equal somehow because the president said it.And I really decided, you know, more important than keeping readers is that I'm true to my own sort of ethical standards. In a moment that called for it, at least for me. So I became more political. went into it and I said, what I believe and still believe is the truth, you know, about what was happening with Trump and Trumpism and our slide towards authoritarianism.And I know that this is a podcast more about newsletterish than it is about politics or news, but I'm just sharing that because that's the kind of thing that kept me going. and the people who really cared about what I was writing, appreciated it and would email me and say they got something out of that.And most importantly, my mom would say, yeah, you made the right call. Or my dad would say, yeah, you got that. Right. And ultimately, When it became a sort of a bummer period for me, which I would say 2020 was because of all the horrible news. And, I was writing a book about the year. So I was like living, July of 20, 20, well writing about March of 2020, which I don't recommend for anybody's emotional health.And I just had to think like, what's really important to me. Yes. I want to be funny, which I try to be in my newsletter every day. I want to be read my narcissism is as strong as ever, but ultimately I want to be able to look myself in the reflection of the, darken screen on the rare times that it is dark and say like, yeah, you told the truth and that kept me going there.So I think whatever your brand is, you know, it can be a newsletter about guitars, but if you have that sort of passion, And you have something you want to say, and you think is important to say it sort of gets you through those levels and your motivation. And if it's not getting you through the lows and the motivation, there's nothing wrong with saying, Hey man, this is not worth it.I'm going to go try to make something else. You know, it doesn't have to be, you don't have to beat a dead horse.[00:20:51] Nathan:On the political side. Are there specific things that you felt like it costs you opportunities that it lost you? Because I think a lot of creators, whether they talk about, you know, finance or photography or whatever, I'll see these things. And they're like this either directly relates to me and my audience and I feel like I should take a stand on it.Or it's like a broader macro issue that I feel like we should talk about. And when you do, then there's immediately, you know, somewhere between three and 300 responses of like, we didn't follow you for the politics, you know, or like something like that. And your Instagram, DMS, or newsletter replies or whatever.[00:21:24] Dave:Yeah. it costs me a lot. Definitely it costs me readers or subscribers. It costs me, psychic pain because I was locked into a story that was just overwhelmingly, emotionally painful, really, and shocking and difficult to understand all the things that cause you sort of emotional exhaustion. We're in the Trump story, especially in 2020, when it became a story about our own health and our kids' health.And the frustration level just went through the roof. for me, professionalizing that content actually helps create a bit of a barrier to the feelings about it. Some of my good friends were probably more bummed during 2020 than I was because when the latest crazy story or depressing story would happen, I felt I had to. Ingest that content and then come up with, something cogent to say about it. And maybe hopefully funny to make it a little bit of sugar to take the medicine and then get it out to people. So I've always felt that being able to do that, sorta created a barrier between myself and actually feeling something.So that's another thing I like about the newsletter probably at least unconsciously. but yeah, there was a lot of costs in terms of readers, for sure. Hate mail. but there always is, you know, Today. I would say I get much more hate mail from the far left. If that's what you want to call them. People who feel like every joke is like an incredible triggering a front to their existence or any hint that you mentioned somebody as attractive.I've gotten hate mail because I implied that Beyonce is appearance was part of her brand. I mean, it's totally crazy, but, It's those extremes. You have to be able to turn off. You know, a friend of mine used to work at a major, be the editor of a major American newspaper. And he said every Friday they would get together and they would play the craziest, calls to the editor.They had a call line. In addition to, you could send a letter or you could call, leave a voicemail about something you were upset about in the coverage. And they would just gather around and have drinks on Friday. Listen to this because of course the people who are calling this line are almost self-selecting themselves as a little bit wacko and their takes were usually pretty extreme.The internet, Twitter, social media, Provides, greases the wheels for those people to be more prevalent in our lives. But I think it's really important to know that that's a real minority of people, somebody who sent you a hate mail, that your joke was so offensive, or they can't believe you mentioned that people ever watch pornography on the internet or any of these other things, it's this tiny minority of people.And then it's one step crazier that they felt like they had to contact you. So that's a really hard thing. I think about being split, particularly the newsletter game, because anybody can hit reply and you're going to get many more replies from people with crazy complaints, than you are from people with really thoughtful responses.Not that those don't come and those are valuable and I love getting those, but you get many more from people that just have really bizarre. I mean I could list probably for hours to crazy things that people send me that they're mad about, you know,[00:24:50] Nathan:Is there something specific that you do? Like one thing when I get those replies, if they're just like completely off the wall or abusive or something like that, I just scroll down and then click their unsubscribe link because, you know, they're never going to know, and then I just have to show up in their inbox[00:25:07] Dave:Right.[00:25:08] Nathan:There's something that you do.[00:25:09] Dave:That's not a bad strategy. I like that. I do do that occasionally for sure. occasionally I'll just go to Gmail and just, create a filter for that email to automatically go to my trash. if it's like a hardcore right-winger, that's telling me how stupid I am about ivermectin and that, you know, people should be taking horse dewormer and I'm just not getting the truth.And that Trump is awesome and that, Whatever. I usually just delete, honestly, because I don't see a big benefit to replying to somebody, especially if it's like a rabbit email, you know, they're looking for a reply, they want the conflict. A lot of people sleep easy with conflict. That's one of the lessons of the internet that I learned when I was first starting on the internet, you know, David edix sort sorta became popular because somebody that had a blog with a similar name, that I hadn't heard of, complained that I sort of stole his name because his name was also Dave.And I had got like, probably about three or 400 emails saying, you know, with expletive saying what a horrible person I was. And I also got about 3000 subscribers and at the time I had about 30, so. I didn't know how to respond. I felt like, wow. Number one, I didn't know that guys had the product with the same name.Number two. My name was different enough. Number two or three were both named Dave. I mean, who cares? You know, and plus I don't want to be attacked by anybody. So your first reaction is to respond and a slightly older, although not noticeably these days with my gray beard, slightly older friend of mine who had been in tech a little longer, said, don't respond.This guy lives for conflict. You guys are going to fight. There's going to be this public thing. You're going to be up all night and he's going to never sleep so easy. So, I took that to heart and didn't respond. And I, I think about that a lot when I get rabid emails from people, Mike exception, actually probably my weak point really is from, more my side of the political spectrum, where people who are generally liberal, but are just so extreme for me.In terms of being triggered or having a joke, be every joke, be inappropriate. That those people, I actually do feel like I want to respond to because, I, I don't think I can really motivate or move, somebody who was on the opposite end of the spectrum and is sending me hate aggressive, hate mail, but maybe I can move somebody who's just a little bit different than me, or a little bit more extreme.I will respond to those, although I'm usually sorry. The one other thing I always respond to is if people have been reading, they say, oh, I've been reading you for years. And, I wanted to ask you a couple of questions about this book that you wrote before ordering it. And I'm like, just order the damn book. that's probably my most common email to people these days. It's actually remarkable how many people says, wow, I I've been reading you for years. I share you with all my friends. something, when my sons come home from college where it's always talking about, Dave said this, Dave said that, before I buy your book, I just wanted to ask you a couple of questions to make sure it's going to be for me.I'm like I worked on something for an hour and it's like, your family is talking about it. What, just by the thing I worked on for a year, you know? So those kind of things, personal frustration, I respond.[00:28:37] Nathan:Yeah, that makes sense. okay. I'd love to talk about the book some more, but before we get into that, there's two things I want to talk about. The first one is like, how do you measure success for the newsletter? What's the thing that you'd like to, cause I don't think it's, you're pursuing the monetary side for this.It sounds like the monetary side comes from investing and, and then what's success for the newsletter.[00:28:59] Dave:I mean, I have had right now, I I'm just marketing my, my own stuff. And during the pandemic I marketed non-profits, but, that had to do with either the pandemic or, the democracy issues that we were facing. but I have made decent money from selling straight sponsorships. Year-long sponsorships to people, which I highly recommend.I think some of the ads that people put into his letters that go by clicks or whatever, unless you have a massive audience, it's hard to make much money, but if you pitch to some company that is a like-minded brand, Hey, you're going to be my only brand for a year. And anytime you have special events, I'm going to mention it.Then you can say, okay, you have like, you know, 20,000 readers or a hundred thousand readers that can make a difference to a brand to say, yeah, it's like a rounding air show. We'll give you 20 grand or a hundred grand or wherever it comes in there that you can actually make a decent. Living in terms of writing.So that always worked better for me, but no, my, my internet life is really all about narcissism and, clicks, you know, the dopamine, I just want reads. I'd rather you subscribe to my newsletter than pitch me your startup company. I just, that's what I want the most. So more numbers, more opens, more reads, more subscribers.And unfortunately that's probably the hardest thing to get also, especially in a product that is sort of viral. I think newsletters are sort of viral, but it's better if you have a team and some tools to really get it going. That's, you know, sites like the Skimm morning brew and the hustle. They have teams that are really growth hacking and focusing on that and having rewards programs and ambassador programs.The reason you see that is because.Newsletters themselves are not really inherently that viral. Yes. Somebody can forward it to one person or whatever, but it's not as viral as a lot of other forms of content where you can click a button and share it with all of your followers, like a Facebook post or a tweet.So yeah, the thing that matters to me most is probably the hardest to get in the newsletter game, but that's the truth[00:31:10] Nathan:Yeah. Well, I think the, the point on like newsletters don't have a distribution engine. There's no Facebook newsfeed, YouTube algorithm equivalent for newsletters. And so it really relies on either you posting your content somewhere else, whether it's Twitter or YouTube or medium or something that has an algorithm or your readers saying like, oh, I read Next Draft.You should too. There's not really something else in there. Have you looked at, or I guess if you have thoughts on that, you comments on it, but then also have you looked at launching an ambassador program or, or an actual referral program?[00:31:44] Dave:Yeah, I've thought about him. And now over the last year, there's been a few tools that have come out a few. I think X people from sites like morning view Ru, and some other sites that have sort of perfected some of these marketing programs have, sort of come out with these tools. I've messed around with them a little bit.Some of them still require I find, some technical ones. so I, I have like an engineer who works with me on Next Draft, like as a freelance basis every now and then, but it's not always easy for me to launch stuff that requires a lot of a moment to moment technical support, and management, because it's just me using a lot of, they're customized, but they're over the counter tools.So I've thought about a lot of them, but I really haven't tried it that much.I want to though I do want to do that. I would like to do one of those programs, especially where you get credit for referrals. I think that's the best kind of model. So there's one called spark loop.[00:32:51] Nathan:Yeah, we actually, I invested in spark loops, so we[00:32:54] Dave:Okay.[00:32:55] Nathan:Decent portion of that business, so good.[00:32:58] Dave:Oh, nice. Yeah. That one, if it was just slightly easier, I know that it's probably difficult to make it easier because, there's so many pieces. They have to have your subscribers. I have to have my subscribers, but that is, does seem like a good product. And especially if they can, I think expand into like letting a person sell a product or whatever, get credited for sharing products that can be even bigger.But yeah, that kind of stuff is really powerful for sure. And I, I do want to get into that. it's more just inertia that I it's just a matter of sitting there for the, an amount of hours that it requires to get it going.But I do think that's a great thing for newsletter writers to do, and I'm pretty surprised that more newsletter platforms don't build it right in.I think that'll probably change over time too. Maybe you guys will get acquired by.[00:33:48] Nathan:Yep. No, that makes sense. I know for convert kit, we wanted to build it in, it looks at the amount of time that it would take and then said like let's invest in a , you know, and then roll it into our offering.[00:33:59] Dave:Yeah, it's hard. It's hard not to take that stuff personally, too, you know, for people that do newsletters, you think you're going to put a thing on there and say, Hey, you know, it's just me here and you always read my newsletter and click. I know you love me so much. Can you just do this to get a free whatever?And it's, you know, sometimes not that many people click, you know, or other times like they click just as long as there's the free item. So there's a lot of ways to get depressed. Like I had things where I say, Hey, the first a hundred people who do this, get a free t-shirt or whatever next strap t-shirt.And those hundred people will literally do what I asked them to do in like 34 seconds, you know? And then it like stops after that. The next time you ask them, if there's not a t-shirt. But it's not you, you know, if you go to a baseball game or a lawyer game or whatever, you know, people sit there, they don't even cheer as much for the team as they cheer when the guy comes out with the t-shirt gun.So it's like, people love t-shirts more than they're ever going to love you. And you have to go into these things with that in mind. there's no way, even if it's, even if you're XX large and the t-shirt is, you know, petite, it's still worth more than you are. And the average mind of the average person.So you have to go into all of these things thinking, I hope this works like crazy, but if it doesn't tomorrow, I open up the browser and start writing.[00:35:19] Nathan:Yeah. That's very true. I want to talk about the growth of the newsletter. I was reading something, which I realized later was back in 2014, that you were at around 160,000 subscribers. I imagine it's quite a bit larger than that now. And then I'd love to hear some of the inflection points of growth.[00:35:35] Dave:Yeah, I'm not, I'm not sure. I might've, I don't know if I lied in 2014, but now I have about,[00:35:41] Nathan:Quoted it wrong.[00:35:42] Dave:No, you might've got it right. I might've exaggerated. Maybe that was a including app downloads and a few other things. Yeah. I have about 140,000 or so now, so that would be making that a pretty horrible seven years now.You're depressing me.Your listeners should just stop, stop writing newsletters. It's not worth the depression[00:36:02] Nathan:Just give up now[00:36:03] Dave:Yeah. And by all means if Nathan goals do not pick up. no, yeah, I probably have it 140,000 on newsletter. Made my newsletter. It's hard to believe in this era of newsletters actually, but when I first launched Next Draft, I noticed that even people who would send in testimonials or that I would ask for testimonials would say, basically something to the extent that even though email is horrible, this is the one newsletter I I'd sign up for whatever.And I kept thinking, man, that's a bummer that I'm starting out at this deficit, that people have a negative feeling about the medium. So I, since then I've always made it my goal to. Have the content available wherever people are. So the newsletter is certainly the main way that people get next job, but there's an app for the iPhone and the iPad there.That's the first thing I launched because I wanted to have an alternative for people who just hate email too much. So now you go to the landing page, it's like, Hey, if you don't like email, here's another version. I have a blog version. I have an apple news version. I have an RSS version. I'm lucky enough to have a really good, WordPress custom WordPress install that I just push one button and it pushes it out to all of those things.But I am, I'm a big proponent of just meeting people where they are. even, as an example, I recently launched a sort of a substance. Version of my newsletter under the radar. but when I redo my site, I'm going to make that more clear because if people already subscribed to like 10 sub stacks and they're using their aggregator and they already have their email saved and they can just click a button, it's like, I don't care.You know, it takes me five extra minutes to paste my content into sub stack. So I just want the reads. I don't really care about how they read it or whether they read it.[00:37:55] Nathan:Yeah. That's fascinating. So then let's shift gears a little bit. I want to hear about the book. first I wanna hear about the title. Would you have it on your shirt?[00:38:03] Dave:Yeah. That's pretty embarrassing. I swear. I didn't know it was video today, but I do have a shirt[00:38:06] Nathan:You're good.[00:38:07] Dave:Otherwise I wouldn't have worn. This would have worn my Nathan Barry's shirt.[00:38:12] Nathan:That's right. It's in the mail actually. It's[00:38:15] Dave:Oh, good, good.[00:38:16] Nathan:Big photo of my face.[00:38:17] Dave:Yeah. Convert kit. My wife converted to Judaism before we got married. So I have my own convert kit.[00:38:23] Nathan:There you go. Exactly. so I want to hear like what the book is about and then particularly where the title came from,[00:38:30] Dave:Sure.[00:38:31] Nathan:It made me laugh a lot when I heard it.[00:38:33] Dave:Oh, cool. That's good. That's a good start then. yeah, the title comes from, in July of the, of 2020 when the pandemic was really setting in and becoming a reality for everybody. this amusement park outside of Tokyo in the shadow of Mount Fuji called the Fuji queue. amusement park reopened.And they found that even though everybody w everybody was wearing masks, people were screaming so much on some of the rides, especially the Fujiyama roller coaster, which was their scariest ride, that they were worried about germs spread. So they sort of put signs around the amusement park saying, no screaming, you can come, you can ride and have fun, but keep your mask on adults scream.And it sort of became a little minor social media thing in Japan, where people were sort of making fun of them like, oh, they're telling us not to scream. How can anybody not scream on the Fujiyama roller coaster? So in response, the, park management had to have their executives with perfectly quaffed hair and tie and colored shirts and masks on ride the roller coaster with a webcam facing them the whole time without moving a muscle.Cracking a smile or grimacing or screaming. And then at the end of the ride, when the rollercoaster stops, it says, please Scream Inside Your Heart.And that was always my favorite meme of, 2020. It went really viral. There was like t-shirts. aside from mine, there were posters memes. It sort of went crazy for about a week or two, which by 2020 standards is a pretty long time for a meme to last.And I just thought that made sense as a title for the book, because that's sort of how we felt, all year that I dunno if we were screaming in our heart, but we were certainly screaming into a void. Like no matter what we sat or yelled on social media or complained to our family members or friends, it just kept getting worse.The year just kept getting worse. And, so the idea is that this book sort of, now you're free to sort of let out the scream. And the book is it's about 2020, certainly, but it's really about the issues that led us to 2020. There's a ton about our relationship to media and including my own relationship to media and how that got us into trouble.Some of the stuff we're talking about today, how, technology has impacted our lives stuff. I've been sort of thinking about it, writing about for the last few decades, and a lot of the political hate that emerged. and, but it's all within this time capsule of the craziest year.[00:41:12] Nathan:Yeah. Yeah. And so that's coming out early in November, November 2nd. so you're, it looks like you're just starting the, you know, mentioning the promotion tour and all of that. is there a big, big push that comes with it or are you kind of, I, I'm always curious with people's book launches, what strategy they take.[00:41:30] Dave:Yeah. I mean, I'm a newbie, so it's, the whole process has been interesting to me working with a publisher, working with others, is not my forte. so I got used to that or I'm getting used to that and they're probably getting used to it also because working with grouchy 50 something in these is probably not ideal, but, yeah, I've just been promoting it so far in Next Draft, but I've been doing, I have a PR company that's helping me and I've been doing a ton of podcasts and I'm marketing it to my own readers.And then as it gets a little bit closer to the November 2nd date, I have a lot more stuff planned rut, a lot of influencers have early copies of the book, and hopefully they'll promote it. And, I'll call out a few favors from bloggers and hopefully newsletter writers. I feel like that should be my in theory.That should be my secret weapon because, in addition to being fun and creative, nothing moves traffic, except maybe Facebook, nothing moves traffic more than newsletters. I know a lot of people who run e-commerce companies and newsletters are always second, if not first, in terms of traffic drivers.So, I really think that, if some of my friends out there at morning brew in the hustle and the scam and all these other sites that sort of, have surpassed my size by quite a bit, put the word out that, one of their fellow warriors is, has a book out. That'll probably move the needle even more. The media, I'm hoping to get stuff like that, but I really don't know. I'm trying not to get my hopes up too much because, unlike a newsletter, it's not just one day's work, you know, you like worry about one word or one sentence in a book for like three weeks and then you put it out there and people are like, oh yeah, I'll check it out sometime.Thanks. So, you know, that's, you know, whatever that's life as a, you put yourself out there, that's how it goes. So I'm hoping it sells well. And, the more people that get it, I think some people, their first reaction is, oh my God, 2020. I don't want to relive that again. But, hopefully people who know my brand and those that they share it with, know that it's, you know, there's a lot of humor and there's, it's probably 30 pages before we even get into the first event of 2020.So it's, there's a lot more to it and it's sort of fun and crazy and tries to have the pace of a roller coaster. that was the other thing I took from the Fujiyama roller coaster.[00:43:59] Nathan:Yeah. So one thing that I'm always curious about with people who have like a prolific newsletter, you know, in your case of writing every day, and then like, for a lot of people, that would be a lot to handle of staying on top of a daily newsletter. And then you're writing a book on top of that. How did you schedule your time?Were you blocking off like, oh, these afternoons are specifically for book, book writing. Cause you turned it around relatively fast.[00:44:24] Dave:Yeah. the newsletter is sort of like a full-time job. People always ask me, you know, when do you work on, or how many hours do you spend on it? I mean, I'm, I'm always looking for news, whether it's on Twitter or friends, emailing me stuff or texting me stories, or just in conversations with people to see what they're into or what stories are interesting them or what I'm missing.In terms of actual time spent like where I'm dedicating time. I probably do like about an hour every night, because the story has changed so quick. So I'll do an hour of looking for stories every night. And then the next day I sort of lock in from about nine to one, usually, or nine to 12, where I'm finding stories, saving those stories, choosing what stories I want to go with and then actually writing the newsletter.All of that takes about anywhere from like two and a half to four hours, depending on the day I go pretty fast. When it came to the book, that was tricky. It was actually more emotionally tricky because like I said before, I was like, had to go back and write about, you know, Briana Taylor while I'm living another horrible act, you know, or even more so the Trump, you know, one crazy Trump thing and another crazy Trump thing and seeing the pandemic getting worse and worse.So that was stressful. But I found at the beginning I would try to write a lot at night and that was okay. But I found actually if I just kept going, in the day when I was already rolling and had written the newsletter and I was already in the group just to add on an hour or two to that was actually easier and more effective for me than trying to get going.But that's just me. I mean, I just go by my it's almost like my circadian rhythm or something like that, I almost never eat or consume anything before I'm done with next job except for coffee. I would keep that going, you know, once I would like, sort of have a sandwich or whatever, then it's like, oh, let me just take a quick nap and then whatever.So, yeah, I tried to just keep it going. I always find the more consistently busy I am, the less I procrastinate. And if I take a day off or I take a few hours off, even then, between writing, it just, it takes me longer to get going.[00:46:37] Nathan:Yep. That makes sense. The habit that I'm in right now is starting the day with 45 minutes to an hour of writing and that's working much better for me than like slotting it in somewhere else. So I think like w what I hear you saying is like, experiment and find the thing that works well for you.[00:46:54] Dave:Yeah. I mean, if you're going to start experimenting almost every writer, I know not like newsletter writers, but just general writers, all do what you just described. They sort of pick a time in the morning and they get their output done. then the rest of the day, if ideas come to them or whatever, they jot it down, but they're sort of powering in that morning hours.[00:47:13] Nathan:Yeah.[00:47:14] Dave:That's probably a good one to try. Although, you know, some people just do it better at different hours. I'm sure.[00:47:19] Nathan:Yeah. another thing I realized, I've always you for years, and until we got on this video call, I had no idea what you looked like. and which is kind of an interesting,[00:47:28] Dave:Well, I'm sorry.It's by design. I have a face for Panda.[00:47:32] Nathan:Tell me more about, well, I guess two sides, one, has there ever been an interesting interaction? You know, because you're like, Hey, I'm, I'm Dave and people are like, I wouldn't have ever recognized you. Or has there been any other benefits and thought behind, you know, why it have an avatar?[00:47:49] Dave:If by interesting you mean horrible? Yes. There's been many interesting interactions with people. I mean, before, before I had my current, avatar, which is, pretty awesome, actually, a guy named Brian Molko designed it. I had this incredible drawing of a character that looked like me that, had sort of ether net, Machinery and cord going into his head and it was like me, but my head was actually lifted.The top of my head was lifted off and you could see all this machinery and it was an incredible graphic, by this guy named Sam Spratt. Who's now done, album covers and book covers. He's like a super talent. If you want to follow somebody fun on Instagram, he's just incredible. And it was a drawing, even though it looked photo realistic.And I used that for a while and then I would go places and people would be like, you are so much fatter and grayer than I imagined. And so instead of having Sam sort of ruin his artwork, I went back with the more, cartoonish or animated, avatar. So since then I don't get too much of that, but, that was a good move.Although that's the best thing about avatars and the internet is that your avatar never ages. It always looks the same. It stays the same weight. My avatar never overeats he exercises right here. Angie really gets along well with others and doesn't have any kind of social anxiety either. So he's pretty cool.Yeah, it goes a little downhill with me in person. So[00:49:21] Nathan:Yeah. So is it, that's something that like, it gives you some distance between you and readers, or it gives you some anonymity that, you know, you don't want to be recognized in the streets?[00:49:32] Dave:No, no, it's, it's, basically just what I described. It's like, I literally prefer the, the attractiveness of my avatar versus me, but also actually my avatar is really awesome. my logo, so it's also iconic and scalable. so it looks awesome on t-shirts even people who don't know what Next Draft is when they see, by son wearing his t-shirt, whatever, it just looks awesome.So that that's that's as much of it as anything. I thought your response was going to be mad. You seem perfectly attractive to me. I don't know what the issue is, but no, you went with, am I doing that for some other reason? Yeah. So, I get this all the time.Cause my wife is a very attractive person also. So when people meet me, they're always like, whoa, we were once a very famous celebrity came up to me and I said, oh, I'm Gina's husband. And she was like, wow, you did well. Oh, you know? So I'm like, thanks a lot. That helps. So just gave her a picture of my, my icon and walked away.[00:50:31] Nathan:Then that worked. I'm sure that she has it framed in her office, from now on. it's just interesting to me. You're you're sort of at this intersection between personal brand and, like media brand. And I think the avatar helps push you over into the media brand side. and I don't have any real commentary on it other than I find it interesting.[00:50:53] Dave:Yeah, no, I think there probably is some of that. I I've never really been a fan of using my actual face, or my actual person as a logo. I love the process of designing or working with people to design logos and taglines and all that. But yeah, probably at some point there was a, a goal with Next Draft to make it seem bigger than it is.I know a lot of people that are solo operators. They regularly say we, when they're talking about their brand to make it seem bigger, I actually think that's sort of been flipped on its head though. in the last few years where so many people are coming into the space, it's very clear that what they're doing is leaving a big brand, leaving a we and going to an eye.And I think it's actually a selling point in a lot of ways. So, I mean, I, I still get a lot of emails that say, I don't know if anybody at Next Draft is going to read this email, you know, or if you do, can you get this message to Dave? He's an asshole or whatever. And it's like, I'm the only one here, you know, or the other one I always get is when I email back to people that go, oh, I can't believe you actually emailed back.I didn't think this would get to anybody. It's like, you hit reply. And it had my email, like where else would it go? Exactly. You know? But I think actually having people thinking of you as a person, instead of a brand, Is a benefit today. Whereas if you would ask me when I was younger, I probably would have said, make it seem like you have a big company behind you.[00:52:24] Nathan:Yeah. And I think that that indie shift overall, like people are looking for that.[00:52:29] Dave:Yeah,[00:52:29] Nathan:Want to ask about the intersection between your investing and the newsletter. like, are you still actively investing today and doing author.[00:52:38] Dave:Yeah, yeah, no, I, I still invest a ton. I usually follow along with people who are a little more in tune with today's companies than I am. I don't really go out there and brand myself as an investor much, but I've been really lucky. I have very little intersection actually, if any, with my newsletter and my investing and I definitely want people to. To think of me as a writer first, for sure. Not as an investor who has this hobby, because that's definitely not in terms of time or passion, the reality. but I've been really lucky over the years that, I've invested with people or co-invested with them that were cool with me. branding myself as a writer first, but still looking at deals that came through their brands because they were branded as BCS or investors or angels.That's probably a bigger deal now than when I first started. There were like five angel investors, basically. Nobody really did small, early stage seed deals. you know, I mean, we all knew each other that did it and now there's like thousands of them. So you really have to be either a really pretty well-known entrepreneur or you have to. Sort of attach yourself to our organization or two who are really branding themselves well, getting out there and building a stable of companies,[00:53:58] Nathan:Yeah.[00:53:59] Dave:It's pretty different, more, much more has changed about that than the newsletter game, actually, which is pretty much the same as it was the day I started actually.[00:54:07] Nathan:Are there a few of those I'm curious who are a few of those, people that you would tag along with, you know, when they're investing where like, oh, this person puts money into something I'd like to be right there with them.[00:54:19] Dave:I mean, I have some people that are like entrepreneurs and former entrepreneurs that do it, and if they like it I'll do it. but generally I co-invest with, at any given time, a different group of people, used to be a larger group. When I first started out, my whole investing career, I've co-invested with this guy named Bob zip who's much smarter and much wiser than I am about all things business and.Startup world. So that was really great. And he used to work at a company called venture law group in the first boom, and they represented Google, Hotmail. eGroups all the big, huge, early internet companies, and so he really knew the space well. And when he became, I used to get deals from him.That's how you used to get deals actually was by a couple of law firms that focused on startups. I've been co-investing with him all along and he's been generous enough to, he left the law firm a long, long time ago and became an investor primarily. And he had a fund and was well-known guy and well-respected guy.So I got to sit in when he would hear pitches. and we sort of, we weren't investing together out of the same fund, but we would sort of make our decisions together. And we still do that a lot. these days, I almost always follow along with a guy named run-on barn Cohen and a really good friend of mine.He was for many years at WordPress, basically, most of the things that make money at WordPress, he did. and now he's a investor at a VC called resolute. If anybody's looking for a good VC, he's like incredible, like Bob zip much, much smarter than I am about this stuff. Unbelievably ethical, great business sense.Great technical sense. so I mostly just follow him. So if he does something that's usually good enough for me. And if I see something that I think it's good, I'll pass it along to him, but it's mostly that, but I've been really fortunate. I can't express that enough, that I've been able to invest in companies without having to spend all of my time, branding myself as an investor.That's just been unbelievably lucky. So, I've been able to focus a ton of my energy on my six.[00:56:31] Nathan:That's right. I'm writing a newsletter about the news. I guess, as you're looking to grow and continue on, right? Like the next phase of readers and, and all of that, since we can just say directly that we're all narcissists and we do this for the attention. what's what's sort of that next thing that you're looking for, it's going from 140,000 subscribers to say 200,000 and beyond.[00:56:54] Dave:Yeah, well, I'm, I'm hoping that, I'm not just trying to sell my book here. I'm hoping that the book and the newsletter will sort of have, a coexistence with them because the new the book is really an extension of the brand and the brand is that icon to Next Draft. So I'm hoping that the tricky part about writing about marketing a newsletter, like we discussed earlier, there's not really a natural virality to them.So. You Have this piecemeal growth from people telling each other or their friends or forwarding it to somebody or maybe occasionally tweeting or sharing a Facebook link. Oh, you should check this out. But it's all sort of small little blips. If you get a news story or a big blog story about it, or another newsletter recommending you, that's probably the fastest way people grow these days is by, co-sponsoring each other's newsletters or co-promoting them.Those big hits are more rare and they usually require like, I've had a ton of stories written about Next Draft, but most of them a long time ago, because it's basically a similar product to what it was when they wrote about it the first time. So they're like, Hey, I'd love to write about it, but what's the hook.What's the new thing, you know? so I'm hoping that the book provides that emphasis. It's like, we're doing now a ton of people who may by either been on a podcast in the past, or they've wanted to do a podcast with me say, okay, now's a great time. I'd probably want to move your book and, we can set something up.So it's sort of as an impetus. So I'm hoping that that will be the next big newsletter thing that most, most people who write about the book will also write about the newsletter and the two things can sort of grow together.[00:58:35] Nathan:I think that's spot on.[00:58:36] Dave:That's in terms of, you know, marketing and promotion, otherwise, I do want to try, one of these referral programs because people definitely do like products.And, I am lucky that my icon looks really good on shirts so that people actually really want them. And I have a great designer named Brian Bell who makes all of my shirts.[00:58:58] Nathan:There's something like when creators thinking about products, often if you spread yourself too thin, you're like into the newsletter, the book, the podcast, and like the 14 other things that you could make all at once you sort of hinder the growth of each thing, but then if you really build one of them up to a significant level, then at that point it can start to stall out and by shifting to another medium or have it like launching another product in this case, the newsletter to a book, then that book can have a bunch more momentum that feeds back into it.And so there's just sort of this interesting balance of like, no, When to like, keep pushing on the thing that you have versus when to add the next thing that like, then they feed off of each other and go from there. So I think you're doing it with good timing.[00:59:45] Dave:Hopefully it'll work. All that kind of stuff is the tricky part of doing this stuff. Especially stuff like podcasts and newsletters that are—it's really a ton of word of mouth, unless you get lucky and get some press, and word of mouth is just slow.There's some point where you're going to hit a tipping point where you're going to go from five or 10,000 to like 50,000 much quicker, more quickly because instead of three people going home and saying, “Hey, did you ever hear of this newsletter?” there's like 30 people going home and saying that. But, even with that they hit a plateau, and then you figure out what's the next thing. That's why doing something you're into is so important.And I don't think it's bad to try those other mediums or stretch yourself out, because you never know you might've been writing a newsletter three years, and then you do a podcast and it catches on. For some reason, you're like awesome. Less typing, more talking, let's go. So, but it's tricky. I wish I was better and had better advice for people on promotion and marketing.I'm not awesome at it, and it's not in my nature. So, begging for favors or telling people, even in my own newsletter, to buy my own book is very painful for me. I'm very sensitive to criticism about it. So, if people just all bought it and then made everybody else buy it, that would be a huge relief for me.[01:01:13] Nathan:That would be great. Well, along those lines, where should people go to subscribe to the newsletter, and then follow you on your preferred channel, and then ultimately buy the book?[01:01:24] Dave:I don't want like two or 300,000 people taking my site down. So let's go with if your last name starts between A and M you can start by going to NextDraft.com and sign up for the newsletter there. Or, you can also just go to the App Store and search for Next Draft. If you're N through Z, you can start with the book, and that's at: PleaseScream.com.It has links to all the various audio, and Kindle, and hardcover versions.[01:01:50] Nathan:That's good. I liked how you split the traffic, that way there's no hug of death, and we'll do well there.[01:01:57] Dave:I don't want to get fireballed.[01:01:58] Nathan:That's right.Dave. Thanks for coming on. This was really fun.[01:02:01] Dave:Yeah, thanks a lot for having me.

KnolShare with Dr. Dave
EAFH52: Cherie Silas – The Truth of My BIPOC Family Experiences

KnolShare with Dr. Dave

Play Episode Listen Later Aug 10, 2021


Dr. Dave: So hello and welcome to the KnolShare with Dr. Dave Podcast. This is Dr. Dave Cornelius, your host. I wanted to give you a definition of social justice. Social justice is the view that everyone deserves equal economic, political and social rights and opportunities. Social workers or leaders, aim to open doors of… The post EAFH52: Cherie Silas – The Truth of My BIPOC Family Experiences appeared first on Leaders share how-to practices - KnolShare with Dr. Dave Podcast on GrokShare.com.

#Deararn
Rule Your World, with Words

#Deararn

Play Episode Listen Later Apr 27, 2021 9:12


Ancient Words.....Michael W. Smith. Take words with you and return to the Lord. Say to him: “Forgive 
all our sins and receive us graciously, that we may offer 
the fruit of our lips (Hosea 14:2) Dave: Good morning Baba, I am here again and this time I have a lot to say. You know it is the beginning of another year, I have written my goals and I know you will grant them. BABA: I thought you learnt your lesson? Dave: What lesson was I supposed to have learnt, Baba? There were many knocks last year so I don't know which lesson you mean. BABA: I move by my word not yours. The word that carries life is mine. For you to produce, you must take my words and speak them. Your goals must come from Me. Dave: The Bible is full of your promises; they were spoken to men of old. How do I know which one I can use? BABA: You have My Spirit; I quicken your heart remember? Dave: I know, but many times I am confused. Take for instance, we go to church and the pastor pronounces all these wonderful blessings. I claim all of them only to find that only a paltry few come my way. You know this can be frustrating. In fact it made me think that some of the promises are meant for a few. BABA: Your issue is you do not know how to appropriate My word. Dave: What do you mean by that? BABA: Look at it this way: there are lots of goods in the market but it is the one you buy that goes home with you. Look at the word like that. I have so many precious promises for you; I am Almighty, I love you and want you to have everything you need but you must take or receive them before they can be yours. Dave: I do not understand. If you are Almighty, can't you just give them to me? BABA: I already did. If you have money in the bank and you are hungry, what should you do? Dave: Go get money from the bank to buy my food. BABA: Good! Here, you have all you need but faith is the currency and your faith is expressed in words. Your words will trigger action. Dave: So how do I make sure I do not short-change myself this year? BABA: Simple, come to me with my word. Your senior brother Jesus never did anything without consulting me. His words were echoes of mine. He heard me, He saw me act and He did as I desired. You should do the same. Take the word I have quickened to your heart and bring it back to me, that is your weapon of exchange. Dave: You lost me there. Baba: I will give you an example. David my servant loved me so much and he thought where I lived was not befitting so he decided to build me a house. I saw his heart and sent him a prophet with my word. He was grateful and he came back to me with the words I had promised him. When you do that, you seal the deal; you ensure it comes to pass. You prove that you understand the dynamics and you show that you are ready for the life. (2 Samuel 7:2-29) Beloved, which word of God, are you anchoring your faith this year? What has God spoken to your heart? , take those words back to God in prayer. Remember, He said we could come and reason with Him. He said we could command Him concerning His work. The word of God that came to you at specific times in your life is not accidental. It came for a purpose; if you missed it before, you ought to make sure you do not miss it this year. As for me, I read the words aloud when I can; I read the same portion of scriptures from different versions of the Bible. My discovery, the word of God is alive and always has something new to reveal every time I engage therein. Sometimes, I record the scriptures in my voice, and I play it back when it is not convenient to read. I even deployed the ‘Talking Tom' to help me with some of the words, to add spice to the whole experience. All of this effort is to make sure I do not miss out on God's plan for me. I know we are just starting; my strategy is to take it a day at a time. I advise you to pace yourself and let the word of God assume the life it should in your life and situation

The Inside Property Investing Podcast | Interviewing Inspiring & Successful Property and Real Estate Investors
340: Dave So on why he opted for the student HMO strategy and building a huge portfolio

The Inside Property Investing Podcast | Interviewing Inspiring & Successful Property and Real Estate Investors

Play Episode Listen Later Mar 22, 2021 61:47


Today, I'm delighted to be joined by Dave So, probably the most humble investor I've ever come across but do not let his laid-back approach fool you. Since buying his first student HMO in 2013 he's gone on to buy and renovate over 300 rooms in his home city of Nottingham, adding to his own portfolio and on behalf of other landlords and investors. The crazy part of all of this is he did most of this whilst holding down a full-day corporate job as well, which he finally decided to step away from 12 months ago.  Along the way he's diversified his income by growing a letting agency business, he's employed several members of his family and close friends to scale the business, and he's been able to continue the portfolio growth despite being in a strict article 4 area. ********* Subscribe to our YouTube Channel - https://www.youtube.com/insidepropertyinvesting Follow us on Instagram - https://www.instagram.com/insidepropertyinvesting/ Access our free resources - https://www.insidepropertyinvesting.com/resources/

KnolShare with Dr. Dave
EAFH-34: Michael Spayd Talks Systemic Consciousness and Systemic Racism

KnolShare with Dr. Dave

Play Episode Listen Later Dec 20, 2020 27:46


EAFH34: Michael Spayd talks Systemic Consciousness and Systemic Racism Dr. Dave: So, welcome to the KnolShare with Dr. Dave Podcast, Michael. I'm just so excited to have you today for our conversation about The Social Justice Center's impact, especially in the Agile community. Michael Spayd: Thank you for having me, Dave. Dr. Dave: Yeah, I'm just… The post EAFH-34: Michael Spayd Talks Systemic Consciousness and Systemic Racism appeared first on Leaders share how-to practices - KnolShare with Dr. Dave Podcast on GrokShare.com.

Pushing The Limits
Episode 177: How to Achieve Good Foot Health with Dave Liow

Pushing The Limits

Play Episode Listen Later Dec 17, 2020 70:13


Do you ever pay much attention to your feet? Our feet are our first point of contact with the ground, and we walk around on them all day. But most people just wear shoes and call it a day. And if you’re a runner, then all the more reason to maintain good foot health! So how do we take care of our feet? Dave Liow, an exercise physiologist and holistic movement coach, joins me in this episode to discuss feet and how to optimise foot health. We talk about some common foot conditions, and he also shares advice on selecting the right shoes and improving foot mechanics. For runners and everyone else, don’t miss this episode and learn how you can achieve good foot health!   Get Customised Guidance for Your Genetic Make-Up For our epigenetics health program all about optimising your fitness, lifestyle, nutrition and mind performance to your particular genes, go to  https://www.lisatamati.com/page/epigenetics-and-health-coaching/. You can also join their free live webinar on epigenetics.   Online Coaching for Runners Go to www.runninghotcoaching.com for our online run training coaching.   Consult with Me If you would like to work with me one to one on anything from your mindset, to head injuries, to biohacking your health, to optimal performance or executive coaching, please book a consultation here: https://shop.lisatamati.com/collections/consultations   Order My Books My latest book Relentless chronicles the inspiring journey about how my mother and I defied the odds after an aneurysm left my mum Isobel with massive brain damage at age 74. The medical professionals told me there was absolutely no hope of any quality of life again, but I used every mindset tool, years of research and incredible tenacity to prove them wrong and bring my mother back to full health within 3 years. Get your copy here: http://relentlessbook.lisatamati.com/ For my other two best-selling books Running Hot and Running to Extremes chronicling my ultrarunning adventures and expeditions all around the world, go to https://shop.lisatamati.com/collections/books.   My Jewellery Collection For my gorgeous and inspiring sports jewellery collection ‘Fierce’, go to https://shop.lisatamati.com/collections/lisa-tamati-bespoke-jewellery-collection.   Here are three reasons why you should listen to the full episode: Find out how to take better care of your feet. Discover the benefits of going barefoot. Learn how to select the right shoe for you.   Resources Holistic Movement Coach on YouTube The HMC Footy Show, foot exercises on YouTube How to start looking after your feet on YouTube Exercises for bunions on YouTube Holistic Movement Coach website   Episode Highlights [03:29] Why Feet? When he started looking at movement, Dave noticed that the feet were one of the areas trainers had no idea about. People have 28 bones in the feet and 55 articulations from below the knee. Over a third of the bones here are in the feet, which tells us how important they are. It’s an area largely being neglected by movement experts and professionals. [05:45] What Shoes Do to Our Feet So much space in the brain is devoted to our feet and hands, and if you walk around with sensory deprivation chambers on them, you’ll lose that space. The bottom of the foot (plantar fascia) is extremely precarious, full of reflectors that send information to your brain about how you’re moving and interacting with the ground. By wearing shoes, we break that link. [09:56] Improving Foot Mechanics and Foot Health Keep your feet out of shoes as much as possible. Whenever Dave has the chance to go barefoot, he does. By going barefoot, you are giving as much information to your feet as you possibly can. Shoes provide a lot of support for your feet. Not wearing shoes will improve your feet’s strength. A healthy foot is a mobile foot. If you can’t do a lot with your toes, it shows you need to do some conditioning on your feet to make them smarter and stronger. Plantar fasciitis is one of the most common foot problems runners encounter. Listen to the full episode to learn more about some of the most common foot conditions! [17:21] Bunions and How They Affect Your Foot Health The exact cause of bunions is up for debate, but there is certainly a genetic and environmental component to it. A bunion is when your big toe starts to go in and some calcification forms around the joint. Bunions cause compressions in the foot, leading to problems in the nerves between the bones of your foot. There should be adequate space between your toes, allowing your foot to move and breathe. This also applies to your footwear—your shoe should have a wide toe box to give your toes enough space. You can do foot exercises for bunions to prevent the need for surgical treatment. [24:10] How to Deal with Plantar Fasciitis Typically, people who have plantar fascia issues will feel the bottom of their foot locked up, especially in the morning. Increasing your running distance too quickly and incorrect foot mechanics are common causes of plantar fasciitis. Icing the foot takes some of the pain away. Applying light pressure on the affected area can hydrate the tissues and make them healthier. Adding the right kind of load to it will help line up the fibres and make it strong again. Movement issues can disappear if you keep your body balanced. [29:55] On Running Shoes Dave and Lisa talk about a shoe that reportedly takes 4% of your running time. More track records are broken lately due to the improvement in the technology used to create running shoes. These new shoes are all about sports and performance, not health. There are different types of shoes for different purposes. Being barefoot all time can also cause issues because what goes on your skin can absorb what goes on it. [37:11] The Truth about High Heels When you add an incline to your heel, it lifts you and pushes you forward, breaking your kinetic chain. To avoid falling on their faces, people who wear high heels adjust by pushing their posture forward and arching the lower back more. When you’re in high heels, you’re effectively pointing your toes. This shortens the calf muscles, which can end up reducing the motion in your ankle, pulling you into pronation, and collapsing the arch. Wearing high heels often can change the way your muscles work. [44:21] Supplementation for the Cartilage and Joints Dave reads up on what he thinks is useful and what’s not, and he uses it on an individual basis. A decent multivitamin is a good place to start. Dave is a fan of probiotics and fish oil. However, if you’re sensitive to histamine, do your research first before taking probiotics. He also recommends working fermented food like kimchi and sauerkraut into your diet if it suits you. [51:08] Dave’s Take on Orthotics Dave thinks if you have a foot without a structural issue or a neurological deficit, you can do without orthotics. Orthotics provide support and are often prescribed to block motion. Foot mechanics change when you have your foot on the ground versus in the air. A lot of the mechanics that are put into orthotics aren’t done in a closed chain, which changes the whole way the foot works. If you think you may need an orthotic, consult first with someone who knows how they work and can give you proper advice. Dave takes a holistic approach when it comes to foot health [1:00:06] Dave’s Experience with Reflexology There are different types of reflexology, but it’s often associated with feet. The idea is your body is represented in smaller areas of your body that you can access. Dave has tried reflexology on himself, and it worked well. He particularly had some good results with the sinus points around the toes, which help to clear the sinuses. He finds it relaxing, because looking after your feet is looking after your whole body—it’s all connected. [1:02:52] How to Select the Right Shoe Be careful of the marketing of shoe science. In reality, it isn’t the shoe that makes the difference. Pick a neutral shoe that feels good. Research shows the more comfortable your shoe is, the more efficient you are. Get the lightest and the most minimalist shoe that you are happy with.   7 Powerful Quotes from This Episode ‘I’m constantly dumbfounded by how little care people have taken on their feet’. ‘The foot and the ankle are a huge player in my model and certainly one that I think having a very big impact on how people move well’. ‘Shoe choice doesn’t start and finish when you’re done running—it’s throughout the day’. ‘Be careful where you expose your feet to because it will go in you and then we'll take it into your health. There's time and place for everything’. ‘It’s not about speed and power… It’s keeping everything as best as you can in optimal performance and stopping things before they fall down the cliff and being in that preventative space’. ‘If you think you can get everything out of your diet, even if you’re eating organic, you probably can’t… So certainly, some supplementation is useful’. ‘It’s not the shoe that does the running; it’s the person that does the running. Technique and conditioning and looking after yourself and your health has much more effect than a shoe ever will’.   About Dave Liow Having mentored many coaches and trainers in New Zealand and Australia, Dave Liow is following his passion for sport and health and love for teaching. As a health professional, exercise physiologist and the founder of the Holistic Movement Coach Programme, he is constantly striving to find ways to be healthier and move better. You may connect with Dave on LinkedIn or Facebook. You can also visit his website or watch his YouTube videos to learn how to take better care of your feet.   Enjoy the Podcast? If you did, be sure to subscribe and share it with your friends! Post a review and share it! If you enjoyed tuning in, then leave us a review. You can also share this with your family and friends so they can know how to achieve good foot health. Have any questions? You can contact me through email (support@lisatamati.com) or find me on Facebook, Twitter, Instagram and YouTube. For more episode updates, visit my website. You may also tune in on Apple Podcasts. To pushing the limits, Lisa   Full Transcript of the Podcast! Welcome to Pushing The Limits, the show that helps you reach your full potential with your host, Lisa Tamati, brought to you by lisatamati.com. Lisa Tamati: Hi everyone, and welcome back to Pushing The Limits this week. So I have two guests. Dave Liow this time. Now Dave is a repeat offender on the show, and I love having him to guest. He is one of my great mentors. And I hope you're gonna get a lot out of today's session.  Today, it's all about feet or so. This is one for the runners out there for sure. But also for just optimizing your foot health and also the whole kinetic chain, your feet where you connect with the ground obviously, and it affects your whole body. So we go to a deep dive into looking after yourself in regards to your feet. For the runners out there, it's all about playing for charters and bunions and picking the right running shoes. But there's also a whole lot of need for people to just have—want to know about good foot health.  Before we head over to the show, Christmas is coming. So if you want to grab one of my books, or one of my jewellery pieces, I’ll love that. You can head over to lisatamati.com. All the things are on there. And we're gonna be having a little break over the Christmas period. Maybe one, maybe two weeks from the show. I'm not quite sure at the stage, depending on the team's requirements over that period. So I hope you do have a good time of the Christmas. If you're listening to this afterwards, I hope the New Year's starting off really well for you. Before I go over to the show, just a reminder, I do have a couple of places left. We're nearly full on our one-on-one consultations, health optimization coaching. If you have a problem that you'd like to get help with, whether it's a high performance, whether you're a top athlete and wanting to get to the next level, whether you're wanting to work on your mindset, or maybe you've got a really complicated health challenge that you're just not getting any answers for, or you're having trouble sifting through all of the information and getting the right stuff—then please reach out to me, lisa@lisatamati.com. Right. Now over to the show with Dave Liow from the Holistic Movement Coach.  Lisa Tamati: Well, hi everyone. Welcome back. Today I have the amazing, the incredible, awesomest, Dave Liow on the show. Dave, welcome back, repeat offender.  Dave Liow: Hi Lisa. Lisa: I'm super stoked to have you today. Dave Liow: For the podcast you mean, right? Lisa: You’re a repeat offender for the podcast. Coming back to give us more. Not an offender in any other way.  Dave is an expert that I've had on before and he's definitely one of my mentors. And he's been to—Neil, my business partner for many years. And he is a mentor to many of the coaches and top trainers in New Zealand and Australia. So that's Dave's background. And you've got a background in physiology, don’t you Dave? Dave: Yes.  Lisa: You have a company called the Holistic Movement Coach. And will you—we're going to talk today about feet. People are like, ‘Wow, that's really interesting topic to talk about’. But it is. It's really, really exciting. Last time we had you on the show, we talked about the science of life, and that was one of the most popular episodes. So I'm really…  Dave: Great! Lisa: …happy to have you back on and to share some more of your absolute amazing wisdom. So today we've picked feet. What are we gonna to talk about, Dave? What are we going to share about feet and what you need to be aware of? Dave: Well feet’s one of those interesting ones. So from—as a movement professional, which is really my background. Though, being a holistic movement coach, if you just look at movement, you're gonna come unstuck pretty soon. So when I started looking at movement though, one of the things that I noticed that was one of the areas that were neglected were feet.  So we're seeing or looking at people's lumbar spines all the time and come to wideness not losing link from the top of the head. But a lot of trainers and movement professionals weren't even looking at people's feet. They had no idea what was going on, underneath those shoes of theirs. So for those of you who might think about maybe the back, whatever. Imagine if someone was wearing a big potato sack over their whole body, and you couldn't see where the spine was at trying to train them. So trying to work with someone and get them to move well without looking at their feet is to me just crazy.  Lisa: Yes, nonsensical. Dave: Yeah. And we've got 28 bones in the feet. So 28 bones, and we've got 55 articulations from below the knee. Lisa: Wow. Dave: So over a third of the bones are in the feet there. So that tells you about just how important that area is there. We have a look at the muscles that run down below the knee too. We've got 50 muscles. So added it, 276 ortho muscles, I think that's about right muscles. We have 50 below the knee so that shows you just how important there is. And it's an area that I think has been largely neglected by moving professionals. Lisa: Yes, it makes the total amount of sense. And we are on them all day, and we just shove them in a pair of shoes. And sometimes those shoes, you know, like ladies' high-heeled shoes, and tight shoes, and badly shaped shoes and don't do a lot barefoot—going out barefoot. Let’s start there, let’s start like—what does shoes do? When we put a pair of shoes on our feet? What sort of things are we taking away from our brain? Like, I always liken it to going around with a pair of gloves on my hands all day. I'm not going to be able to paint a picture and initiate anything, am I? Because I've just taken away all my proprioception and my ability to coordinate those fine motor controls with my hands. So we get that sort of analogy but actually, we do that to our feet all the time. Dave: And that's a wonderful analogy, Lisa. And so the representation in your brain of your body is called homunculus. So your brain has representations of all your different body parts. And some body parts are represented very, very—have a very large representation in the brain because they may have a lot of sensation and require a lot of fine movement.  So there's a huge representation in your brain of your face because if you look at the number of expressions you can do, and the articulations you can do with your tongue, your lips—there's a lot of area in the brain devoted to the face. Same with the hands as well. So you look at the fine movements you can do in your hands, isn't it? And how pink your hands are say compared to your elbow. It's incredible how much space in the brain is devoted to the hand.  Now one other is the feet. The feet have a massive representation in the brain as well. But with that, though, we know the brain is plastic. It can evolve and it will adapt to whatever environment you're putting it into. If you're walking around with that, the gloves on your hand, or in this case as one of my mentors Phillip Beach would say, ‘With sensory deprivation chambers on your feet’… Lisa: Wow. Dave: ‘…you will lose that representation in your brain’. And the bottom of the feet is extremely propiocept. Isn’t it? So many on that plantar fascia, that part of the foot there, is full of receptors which send information up to your brain. Giving you information about where you are, how you're interacting with the ground, and how you're moving. And without that, and by breaking that link there, there's a price to pay. Lisa: Yes, yes. And we just willy nilly wear shoes from the day we're born, pretty much. And if we're lucky in childhood, we might have run around bare feet a little bit. But most of us have got his feet and shoes all day. So you're saying that the—what did you call it? the munculus? Dave: Homunculus. Lisa: Humunculus? Dave: Homunculus.  Lisa: I never heard one before. I did, like, hear the representations. Like I don't know where I picked this up, some podcasts, some ways, something. If you have two fingers that you tape together for say a month. Dave: Yes. Lisa: When you untape them, you are unable to move them separately because the brain has wired them as being one unit. Another example of this is where people—they lose a limb. The brain still has the representation of that limb, even though the limbs are gone and they feel the pain of that limb. And this is like, the brain is like, ‘Hey, why? Where's my arm gone? Where's my leg gone’? or whatever.  And we're doing this to much lesser degree but when we don't need our toes and our things wiggle and wobble and do the proprioception. Okay, and we can improve our performance. Now, as runners are listening to us, let's talk about a little bit why this is important for runners to be able to sense the grounds and have good proprioception. So what are some of the advantages of having good—taking good care of our feet and maybe going bare feet a little bit. Dave: Oh, massive. One of my buddies, one of the things he has around feet—he has a lot of background in horse training. And he says, ‘No foot, no horse’. If you have a horse which damaged his hoof, then that's pretty much the end of that horse. They can't do a lot. And for you being an ultra-runner, Lisa, I'm sure you understand when your foot goes wrong.  Lisa: Oh, yes. I'm in trouble.  Dave: Yes, you are, you're in a lot of trouble. So I'm constantly dumbfounded by how little care people have take on their feet. I work on my feet every day without fail.  Lisa: Wow.  Dave: I'm certainly not an ultra-runner. I'm not the same class as you guys. But the amount of care that I take on one of my major movement teachers… I know this time when I lift… Lisa: So okay, what are some of the things that you would do to improve your foot mechanics and your proprioception and stuff? I mean, obviously, it's a little bit difficult with our podcasts and we can't show. I’ve got some video but… Dave: So there's that saying, ‘use it or lose it’. If your foot’s in a sensory deprivation chamber, you're gonna lose it pretty quick. So I like my foot to be out of things as much as possible, though... Lisa: Like right now? Dave: Yes. Quite a surprise, no shoe. Yes, I don't really wear shoes much. I wear [10:14 unintelligible] more than other shoes. If I'm running off-road, I'll certainly—and on concrete—I’ll wear some shoes. And we'll kind of talk about the shoe design a bit later on. But whenever I can go barefoot, I will. So if I can give as much information to my feet as possible—that's going to keep them smart, but also gonna keep them strong because shoes add support. That's what they are.  Lisa: Yes. Dave: You will not believe how much support shoes add. And you'll notice when you take them away, if you try and run barefoot, if you've been wearing sickly shoes with a lot of stability that added in there. So by going barefoot a fair amount of time, you get a very strong foot as well. So that doesn't come down to running shoes. And I guess we'll talk about running shoes in a bit.  But if you're wearing running shoes all day, even when you're not running, well, you're adding support there 24/7. I understand that some people might want more support when you're running, when you've got high forces going through your feet, but walking around and running shoes all day or highly-supportive shoes. You're basically walking around with. Lisa: Crutches. Yes, and making yourself lazy. You're making yourself lazy. Yes. Dave: Yes, right. So you're certainly going barefoot as much as possible. Now I do a lot of work at night to make sure that my foot’s mobile. A healthy foot is a mobile foot. So one of the things that they’ll often say is ‘the foot is not a hoof’. A hoof is rock solid and hits the ground and off the coast. So look at what you can do with your hand. Okay, you should do an awful lot with your toes as well and get them moving. So if you've lost the ability to do that, it really shows that you need to do some conditioning work on your feet and get them smarter and stronger.  Lisa: And if you don't, this is where some problems come up. If you can wiggle your toes and all that sort of stuff, you can prevent issues like yes—let's look at a couple of a common running problems that people get. Things like plantar fasciitis is a biggie, or even going up the leg a little bit. Like shin splints, and the problems in the calf, in the Achilles. Are these coming from the feet at all? Dave: Well, they’re coming from running. And there's some sort of mechanics going on there. But think of the foot, that's your first contact with the ground. When that goes wrong, everything in the chain will [12:37 unintelligible]. And if we think about something like a marathon, you've got 30 to 50,000 impact on the ground. That's a lot of race. So something's going wrong. This repetition over and over and over again. That's gonna end up breaking you.  And we're talking about forces, which you can't—two to five times your body weight depending how you're running. Now that’s a hell of force, a hell of a repetition. If something's not working right there, you will pay the price. Will you pay that price? Well, it depends.  But if we look at running injuries, straight off the top. Probably 15% of those will be at the knee. So the knee is normally the one that pays the price. But you know, I often say this in my lectures. Knee’s a dump. I knew that they kind of extracted and they've been—they have a little bit of rotation. But you see that one too much. And they have a little bit of sideways motion, but you don’t want too much of that either. So the knees are dump. So it's not only the knees fault that the knee gets some problems. It's normally the foot and ankle, or it's normally the hip, that's normally where I'll go.  And if you're a runner and you're getting knee pain, I'd be looking at either the foot and ankle. After the foot and ankle I will be looking at their hips straight away. There's something going wrong in those areas there. So about 50% of people will get knee pain more common in females than males by a long shot. Now, we look at kind of around, kind of Achilles as well. That's another area that can get a fair bit of problems as well. That's probably around… Lisa: That's mum, as usual. Ringing in the middle of the podcast. Dave: Calling mum. So around 10% of people get Achilles issues. That's another really common one and that's more a male thing. So that's the case, the 40 plus male is that actually the shoe. But then you'll get your IT band and touch that, which is probably around like 5% of the injuries. [14:32 unintelligible] can be in the foot or your tibia as well. And that's probably around 5% too.  So those are the main injuries. You'll see that getting running back, but knees if I was gonna go after one injury in running, knees are normally the one that pay the price. And there's certainly a big relationship between the foot and the knee. Ginormous. Lisa:  Right. So it's not always go up. Mechanics of the knees is the actual problem is down, or above, or below.  Dave: Yes. Almost always. Unless you've had an impact at the knee? Yes, you can treat the knee and always look at knee because if people come and see you for a knee injury, if you start playing the beat straight away, they'll go, ‘Well, hang on’.  Lisa: ‘What's this going on’? But it does make sense that the kinetic chain and the linking together and trying to find out where the original problem was coming from. Not just where—because like Neil's always said to me, ‘You know, like, if you've got a problem with your ankle, it can affect your shoulder’. And I’m like, ‘How does that work’? You know? Dave: Absolutely. Yes. Where it goes, nobody knows. Lisa: And how do you trace it back? How do you trace up a back problem to the ankle? Or the piriformis? Dave: If you know what it should look like and it doesn't look like what it should look like, well, what happens if you change and make it look more like it should? How does that change things? And that's normally in a nutshell the approach that I'll take. I guess that’s where you need to have a reasonable reference library of saying that, nothing more than my fair share of runners. And I'm sure you have too. I mean, if you feel someone running down the street, now you go, ‘That's not a very experienced runner’, or ‘Oh, boy, that's very experienced runner’. Well, you know that because you've seen so many runners.  So having that, I guess, experience in that database to draw from, and then understand the mechanics, and really add into it what you got. And I know what you gotta do in your Running Hot business. Well, you understand your body and you understand running technique, you can put that together and solve some wonderful problems.  Lisa: Yes, absolutely. But it is like a bit of a counterintuitive thing. I had a guy like, ‘Oh my piriformis’. Like Neil said to me the other day when he saw me, ‘Oh my God. Your bunions are getting really out of control. We got to do something about that’. And I'm like, ‘Oh, is it’? Sometimes you don't notice the things because you're just seeing them every day. You know? So let's talk about—let’s say some specific type of things that we are looking at. So let's look at bunions for that. What are bunions? And what effect can they have on the mechanics of your feet and up the body? Dave: Yes. So bunions—the quarter bunions is up for debate. There is certainly a genetic component to it. So either your mum probably has bunions. I guess. Lisa: Yes. Yes. Yes, you're right on money.  Dave: But that there’s also a big environmental part to it as well. So bunions, when your big toe starts to go in, then you'll end up with normally some calcification around that, well, that first joint—the joint in the big toe—that's probably a better way of saying it, around there as well.  What that does too is compresses the foot. The big toe goes sideways compared to it goes to the next [18:02 unintelligible], that compresses the foot, as well. So we get a lot of compression in that foot. They cause a number of problems. In between those bones in your foot. You've got a lot of nerves that run through there. So when those toes get compressed together, those nerves can get very irritated. Next, become very, very painful.  So and probably just as a little sideline here, if you were to pop your hands just in front of you there—if you're driving a car, listen to this, it's probably not such a good idea. But try this later on, you just put your hand down and look at your hand. So notice the space between your fingers there, that you put your foot down and have a look at your foot, you should also see space between your toes as well. Spacing’s really important to allow that room for the foot to move, to breathe. And also to get those space for all those straps in your foot to go. Lisa: And that’s with you naturally just having the foot there and not trying to spread them but just... Dave: Just naturally you should see space between your toes.  Lisa: Oh, wow. Dave: That you see a nice wide foot there. I love it. I love a good wide foot. Yes, so compression in those toes. And that can be a footwear choice thing too. So if you have shoes, and we've talked about toe box, that's the front part of a shoe. So we go out the toe box, this area through here. So the step front pair of shoes give a wide toe box in a shoe design that lets the foot spread out versus one that narrow and pushes the toes together. Lisa: Gosh. I should know about that. Yes. A lot of the shows that I get, I get sponsored by some brand or whatever. And then like I couldn't wear them.  Dave: Yes, the kiwi foot. Yes, and also this is a column that does this as well.  Lisa: Yes.  Dave: And with me, I've got a nice wide foot. I will not wish you for the narrow toe. It caused me nothing but problems. So footwear choice can be one of the things they also drive a bunion.  Now the other part too is that, when you've got that big toe and that big toes moving sideways, rather than going through the foot, you will often go inside the foot and fall into it. You get more pronation than what you normally have. So we lose the arch of the foot because the way the foot’s designed to move is your desire to move through and move through the big toe.  So, when we talk about the cycle of walking and running, we even have a phase of that called toe off. Because that's a really important part with a big toe pushes off. So if your big toe is going sideways, it's going to be—when you can't go through the toe, we’ll have to go around the toe. And that will cause a lot of wear and tear that can, after a while, that will start to break that foot down.  Now that may require you to drink, unless you do some exercises. In Sydney, we have some real bunion experts and my team, some of my guys love working with bunions. And you can certainly bring that foot back if you have surgery to repair bunions. So if you don't do the work, well the same thing is going to happen again. You just go straight across and they'll end up having to cut your foot open. Lisa: Yes, yes. Dave: My mum had bunions. But I gave her a little exercise program, and I'm pretty sure that's on my—that may be on my YouTube channel.  Lisa: Okay, we might get the link off here.  Dave: And yes, if not, I'll put it on there. And yes, she had some exercise to do for bunions. Her bunions pain disappeared and my mum's in her 70s. So you can certainly reverse that and have her feet are straighter. I’ve had some people come back from their podiatrist and I go to say, ‘What the hell have you been doing? What have you been doing? Keep doing it. Because your toes are straightening, and your foot in better condition’. Lisa: So you can sometimes avoid surgery. Wow, that's pretty amazing. That's pretty amazing. Dave: Well, and even if you have surgery, if you don't do the follow up, you're gonna end up having it again. It’s a huge amount of work with a huge amount of things you can do to help out your bunions. Lisa: Okay, that's really good because I have—got a very neglected bunion. I've always like, ‘Oh, it’s not causing me major troubles yet’. You know? Now I'm thinking, ‘Shoot. I need to address it’, because it's getting, like, Neil noticed that last time I was with him, it's getting worse. And I'm, ‘Oh, this is it? I thought it was the same old, same old’. Neil exclaimed no. And I've got troubles with piriformis. And I'm like, ‘I've been looking at piriformis trying in working on that’. And that could be, could be, could be, might not be, could be a knock on the feet there. Dave: So thinking about how that could relay. If you've got that bunion here, and your foot’s falling into pronation and it’ll take the knee with it, and it will take that whole hip and will rotate in and everything will rotate in there. What stops it? Well piriformis can stop that. So if piriformis is having to make up for a foot function issue there, well, that's worth working.  If you release piriformis, and get that guy—well, now you've got nothing holding your foot together. So where's that guy next to the public often deal on the spine? That's probably where we're going next. And then it could be somewhere else too, or it could travel to the knee. Lisa: Yes.  Dave: So, you know, we talked before about finding the source. Fixing the foot would be a really useful one. And if you're still on your feet, a fair amount, which knowing who you are, you certainly want that contact with the ground. Lisa: Yes. Yes. Yes. Dave: Sort it out. Lisa: Like paying attention to the little changes that are happening in your body because sometimes you think, ‘Oh, no, you know, it's all the same’. And then you don't see changes in your own body when you don't, when you see yourself every day, or your loved ones. Or sometimes you just like got your own little blind spots. Okay, so if we can dig that video out, we'll put that in the show notes for sure.  Let's talk about plantar fasciitis because this is a major problem. One of the most common running problems, especially the people who have up the distance very quickly or done some things here, what is plantar fasciitis and what can we do to deal with it one? Dave: So the left part of fascia is a layer of fat or connective tissue that goes right along the bottom of the foot. And as I mentioned before, that has a lot of receptors on it. So it's very rich in receptors, though can get extremely painful. And typically people who have plantar fascia issues will get out of bed and they'll try to put their foot down, and take a snack, or walk, and start walking, and the whole bottom their foot will be locked up. It'll take a while for that to loosen up so they can use that foot.  More often, you'll get that around the front of the heel, so none of them pointed the heel back in towards the centre of the foot. And sometimes that'll run up in bands as well. Now, the change in volume too quickly is your number one culprit which you mentioned. And that centre area. But certainly some foot mechanics can also have an issue there as well. So the plantar fascia is—in your foot, you've got well, definition you got 50 muscles that run below their knee—all could help control that foot. Your plantar fascia is there, it winds up, and plucky when you bend your big toe. It helps wind up that panic factor to help make the foot rigid to make it to leave so you can push off it.  That's one of the—there’s sort of two main functions of a foot. The first one is to allow the foot to splat is my technical term. Hits the ground and conforms to the surface that it goes to, number one function. Second one is it becomes a rigid lever so you can repel off it. Well, that's pretty much what a foot does. If you have kind of with a narrow down.  So we've got an issue there with that timing between backing and becoming a rigid lever. And the plantar fascia is wearing it somewhere there. Now there's—we can look at the plantar fascia, and you can try and treat the plantar fascia. But there's a lot of layers of muscles and a lot of timing that happened before that plantar fascia that’s been beaten up. So there's something gone wrong with the timing of how you're going from flat to rigid lever that's causing that.  And particularly if you overload into that. So if you've increased your volume too much, that's often the last well, kilometre, or 1000 footsteps that broke the camel's back. So I want to look at what's happening with the ankle and the foot, and I'm always interested in the big toe when it comes to plantar fascia. Lisa: Right, so that's your big lever. Point, really big toes when you push off and you get that elasticity sort of wound up. Dave: Massively important part that big toes. The amount of bones you have in that big toe, and for those of you with bunions, or pinchy injuries in that big toe joint as well. That's a really important one to get looked at. That can have a massive effect on everything up the chain.  Lisa: Wow. Yes. And what can you do about it? Are there some exercises that you recommend? Like, you might have fascia release, you make your ball rolling, that type of thing for the actual plantar fasciitis itself, the stretching and icing, and all that jazz? Dave: Icing can be nice, and that takes some of the pain away because it’s very painful. Having some light pressure in those areas too can help hydrate the tissues and get them healthier again. Because during—if you have some sore spots in their plantar fascia, often they won't have the hydration and the movement, because it's still layers and layers of tissue. Now, if you can get those moving better and hydrated, that will heal better.  Adding some load to it can be useful too, you just need to be careful where you are in their injury spectrum. But it actually does require some loading because the loading will help actually line up the fibres and get that strong again. But it needs to be the right type of loading starting slowly and building up. That sort of mechanics. In big toe, you'd be wanting to have a look at and also what's happening with the ankle. Check that you've got enough dorsiflexion to get into more. How much can you bring your ankle? If you've got a restriction on the ankle and a restricted big toe, your plantar fascia—well, everything in the foot but the plantar fascia, may end up wearing that one. Lisa: Yes, yes. And there's a couple of tricks to do with the dorsiflexion that I can link to another video there that Neil's done. Where you can push that—I’ve forgotten it—talus bone. Where you pushing it back into—because sometimes there’s some sort of a line. Yes, this one,  this one. Trying to find the words. Dave: Restoring their ankle dorsiflexion will be critical. I think that the foot and ankle, I'll look at three main zones in the body. In terms of my model for looking at movement. If you get the torso moving really well, that's very important for rotation. If you're running, you get the pelvis and hips moving really well, that would be my second zone. And the third zone would be the foot and ankle. So if you can get those three zones working well, normally I take 85% of the movement issues will just disappear. Right? And so the foot and ankle are a huge player in my model, and certainly one that I see having a very big impact on how people move well or done don’t move well. Lisa: Yes. Now, that's really good. So the torso, the pelvis, and the feet. So working on those areas in trying to get things balanced.  Dave: Yes, well, the big thing on that that's where I missed them.  Lisa: And those are the three areas—the key areas—and obviously it's the score a lot of work Dave but yes. It's everything from drills and exercises and it's what we do, what you do.  Let's look at now, for runners, talking about running shoes, and buying running shoes, and picking a shoe that's good for you and what you're doing. You were showing me some running shoes before and for people on the podcast, you can't see, but says Kipchoge ones, what do you call them? What are those shoes? Dave: So these are Nike's Zoom Fly shoes. So for those of you who are listening to this, rather than watching it, so this is the shoe that Kipchoge wore to get his sub-2-hour marathon. And they have fibre placement, which have an awful lot of recoil. And also, it is over four centimeters of foam here, but the foam has incredible amount of recoil.  Lisa: Wow.  Dave: So the theory is these will take 4% of your running time.  Lisa: Wow, that’s messed up.  Dave: There’s actually a spreadsheet, which I got hold up to. We can actually look at your running times and calculate how much of a difference it would make to your running performance. And yes, I mean, who wouldn't pay for 4%?  Lisa: Yes. Dave: Mostly runners, my straight line runners, will compete in these. And you'd be a magnet to, if you want to run fast on straight lines. These are extremely high and extremely unstable. If you wouldn’t run on trail with these, no way.  Lisa: Like the HokaOnes, you know, like really deep into the thing that a big sole...  Dave: No, these are high. And they're incredible amount of recoil. They do push you very much, your forefoot style. So what I’ve noticed for days, I totally didn't want to like these. Lisa: Cause you want more people to go bare feet. Dave: I ran in them last week. This is ridiculous.  Lisa: Ridiculously good.  Dave: The speed and ease is something else. And certainly most of my runners who run straight liner, competing in these and certainly in the meantime and now, unless athletes have sponsors, those are the shoes they are picking up. And why wouldn't you if you can—I mean getting 4% improvement in performance is there's something else, even with training. If you can get that by paying for it, why wouldn't you? Lisa: So basically, it's elasticity that they're using. It’s the spring, it's the coil, it's the ability to bounce you off the ground, it's like being on a trampoline. So you're gonna get more force.  Dave: Right.  Lisa: Taking your foot. Dave: Well, yes. The energy is returned a lot more efficiently. So you'll notice that there's a whole host of track records been broken lately, and then closed the marathon. And yes, the technology had a big part in playing it. I think that the next Olympics, the shoe feature extremely heavy. And a lot of a lot of other manufacturers are using this technology now. And they have a lot stricter with the technology they can use in those events now. So there's the level playing field.  Lisa: If you want to level the playing field, it's a thing—if we start having an unlevel playing field, and that's where it becomes a bit problematic.  Dave: And they're recouping broken now. And there'll be more broken with this sort of new technology coming through. Lisa: And from a foot health perspective, are they okay, in that respect, or you just didn't want to like them?  Dave: No, it's not about—it’s sports. Sports is not about health. Lisa: Performance is not about health. No Dave: No. Lisa: It should be but it depends… It’s not always the case. Dave: That's the point, though. I mean, if you wear these around all throughout the day, why would you do that? And having four centimeters of foam between you and the ground can  be put to sleep. So look, I would—if I'm wanting to do a fast run and I don't really do much of that anymore—but if I was doing a faster training run with them, with a buddy of mine who runs pretty quick, I would definitely wear these.  I'm walking all day barefoot. I'm doing full exercises throughout my day. I'm waking up my feet all the time to look after my feet in-between. So you know, this foot choice, shoe choice doesn't stand finished when you're running. It's throughout the day. And that way, you'll choose a different type of shoe. If I was wearing a shoe during the day, my normal shoe would be something that's very minimal, which allows my foot to feel the ground and do things, if I need to wear footwear. Lisa: Yes. And sometimes you don't, you know?  Dave: Yes. And I think that's an important thing too. We've always—there's always extremes. Yes. So I'll see the odd person is taken to the extreme, and they'll go barefoot all the time. And I think you need to be careful of that too. So from a health point of view, yes. So where I live, you wouldn't run—I have run some trails barefoot but there are sharp rocks around there. But also we have snakes there which is a bit of a problem. So I've done the odd barefoot run, but it makes you pretty nervous. The other part too, is what goes on your skin, goes in you. Lisa: Yes, me too. You talked about that on—what was it on? Something you were talking about the other day. You were talking the skin and your feet.  When your lectures that I was learning from you, right? And you were saying how your daughter was barefoot, which was great, but you went to get some picture with the car.  Dave: Yes.  Lisa: And she wanted to run across the full court bare feet and you said, ‘No, put your shoes on’. Dave: Yes. Gotta have shoes. If you go into public toilets, or you're going on a forecourt of a petrol station, if you're walking barefoot on those, those chemicals are getting into your thing.  Lisa: Yes. So also, if you're walking barefoot too, and certainly in Asia and I have an Asian background, you bringing into your house when you go in there too. So be careful where you expose your feet to, because it will go in you, and then we'll take it into your house. Lisa: Yes. Dave: So yes, there's time and place for everything. Lisa: Yes, yes, that's so true. And this is where some other minimalist shoes come in. So and like, social etiquette and stuff, you don't—you can't go to the gym without some sort of footwear on. Most places will tell you off. Well, gym maybe. Dave: My gym, we actually have a gym shoes off policy, right? If we want people to move well, we need all the sensors working well. So we want as much information from those shoes from those feet as possible. So people understand where they are on the ground. Then we have covered where people put their shoes in.  And now not everyone is trying to barefoot. And we have some people who have some structural foot issues who do require some footwear, as well tend to move well. So, if you drop a dumbbell on your foot, having a shoe isn't really going to help you. But as one of my main etiquette contains the meat. Lisa: And most gyms prescribe that you have to have shoes on when you go to them. They do. And these social situations, you can't go to the opera with bare feet. It's not cool. And that brings me to ladies in high heels. What are we doing to our bodies when we wear… Dave: Oh boy. Lisa: …lovely, elegant? We look very elegant in high heels. What the hell are we doing to ourselves? Dave: Okay, so yes, you mentioned that word kinetic chain before. And the idea there is when you change one part, it will change something else with. That's what a kinetic chain does. Okay, a closed kinetic chain. So when you add an incline to your heel, and lift yourself up there, that pushes you forward. So if you have a stiletto on or something very high, you’ll fall on your face unless you adjusted. So where will you adjust? You'll normally do that by pushing your pose forward, by arching your lower back more. So often, the problem that you'll see with high heels will be it changes up the chain.  As well as that when you're in high heels, you're effectively pointing your toes. So if you're in a flat shoe, you'd have been in your ankles. In a high heel, your toes are pointed more. So what that does is that will shorten the calf muscles. And that’s why, if you look at a woman in high heels, she has more definition in the calves because those calf muscles are shortened up. But if you're wearing high heels an awful lot there, what that will do is shorten up that calf, it may make it harder for you to bend that ankle again, which will cause you some different issues, and for those of you who are a bit more technical minded too, peroneus longus, okay, will be one of the muscles which is a part of the action which will be shortened. The peroneus longus comes around a riff underneath the foot and a wrench into the base of that big toe. So it pulls you down into pronation so it collapses the arch. So if you've been wearing high heels an awful lot, that peroneus longus can shorten, which can end up reducing your amount of bend in your ankle and also will pull you into more pronation. Apparently, the good thing that allows you to splat, but remember we also want to make the foot rigid after that so it can repel often.  But if you end up mucking around with muscles, and changing the way they work, and certainly by placing a high heel, and you're certainly going to do that, that will do that. And it will change the way the peroneus longus works and wears out the muscles, which will change that timing, that intricate timing that we need to have in the foot. Lisa: Wow. And so ladies, keep your high heels for special occasions and not everyday use if you can. And I mean I—working with mum and she was in the bed for a long time, bedridden. Drop foot, you know, same thing basically. But just on a horizontal because she couldn't stand so she couldn't get that dorsiflexion happening, and then I was not aware of it at the time that this was a problem when it was happening, and I caught it quite late. And then we had to have her in a boot to try and straighten that out and now she's got a rigid ankle pretty much. So she's got no dorsiflexion, therefore she can't roll over the front of your foot and off nicely. So her whole gait is more flat footed. And these things knock on very early. And then it happens quite quickly that you start to get dropped foot.  Even if you think about life, wake up in the morning and that first time the foot hits the floor, and you've got like, ‘Oh yes, stuff. Stuff on the calf muscles feeling scuffles within the Achilles. And this is a—getting onto the Achilles toe’. If you're getting that initial stiffness when you get up in the morning, there's something brewing and maybe start to look at it. Achilles is a good—that's a good indicator that so step in the morning. How are you feeling? If you're bouncing out of bed and you can get out of bed and run down the hallway and you find you've got nothing, then you probably, not too bad. Dave: I think that's a great point here. You should wake up feeling reasonably good. I mean it’s not a margarine commercial. You shouldn't jump out of bed, ‘Hey. Hello world’. That's probably the only thing you'd be happy about if you're eating that stuff. But that's a whole other conversation.  I had a professional athlete who I was working with, and we were talking one morning and was actually helping, deciding—standing up, deciding we were gonna go with him. And he said, ‘Yes. So how things young is young? What’s your story? I didn't have a car stand up. And then I go, ‘Sharon district’. About 40 minutes later, I'm ready to move. That's normal, right? ‘No, no, that's not normal. Your body normal is not being in pain and struggling to move. That's not normal..  Lisa: Oh but it's age, Dave. That's the next thing, he’ll tell you. It’s just normal aging. Dave: So now I think too, you know. Let’s you've got a—sorry for those of you who are in different hemispheres. But a classic car in the southern hemisphere was a Ford Cortina. Now imagine you've got a 1984 Cortina in your garage, and it's chrome. It's beautiful. And you've looked after it wonderfully. That car drives fantastically in your own town, you think this is the best car ever. But if you take a 1980 Ford Cortina, and you don't maintain it, and you just drive it hard, you won't have it here today.  Lisa: Yes.  Dave: Okay. So if you've got a classic car, it can run really well. But you need to put some extra care and maintenance into it.  Lisa: Absolutely. Dave: That's all it is. So, but you can have a young—you can have a new sports car. You can trash it's probably gonna be a little bit better. But yes, so the older you are, the more keen you’re taking care of your classic car. Lisa: We fit into the classic category now.  Dave: That's another spin on that too. You know, ages is one thing.  But I kind of look at these young athletes, I think you're—you can you can keep up with me. You haven't got the experience I've got. Play that card. It's not there's not just physical is a lot more that goes on to it. And take a look at the outer world. And know that certainly, the more of a mental game that's required, the better it suits your experience.  Lisa: Yes, in Roman times, like, it's not about speed and power after a 100k, it sort of starts to come down to… Dave: Yes. Lisa: So yes, it is. It's an attitude for life. There's a number of rounds on the clock, but it's keeping everything as best as you can in optimal performance and stopping things before they fall down the cliff, and being in that preventative space. And that's what we're both all about. And that's why you’re taking good care of your joints, and your muscles, and your hydration, and all of those exercises is really, really key. Let's talk a little bit now around, what's your take, I'd like to hear just on general and for joints and cartilage and stuff? Things like sulfur, MSM, conjugated salt, and so Glucosamine, that sort of supplementation for cartilage and joints you know anything about this? If it’s a cool thing or not? Dave: It's really cool at one of my key areas. Look, supplements are strange one. And certainly my take on that really changed over the last few years. And now if you think you can get everything out of your diet, even if you're eating organic, you probably can't. So there's certainly some supplementation useful. I'm very big on getting an evidence base on that though.  So there's this push where we've almost seen our science as lying now. We need to be able to do our supplementation, to what you want to choose. But what I found now is basically you become a victim to marketing now. So there's a fine line between the two. So I read up on what I think is useful, and what's not, and I use it on an individual basis. But I'd like to cover the basics first, and often think that we're thinking they're tasting things like curcumin. Another problem with curcumin by the way, as well some other some other supplements here when you're not even looking at the basics. So do the big rocks first. Lisa: Yes, I'm big on those pretty you know those ABCD. Selenium, zinc, magnesium-type base. Not sexy, but very essential for genetic functions. Yes. Dave: A decent multivitamin is probably a bloody good place to start, and then you can start fine tuning from there. Sure. I take a few other things, as well. I'm a big fan of a decent probiotic, and veering those probiotics around. I think that's really important. And I use that as a food source as a supplement. I do like my fish oils. I think there is a part to play in that.  Lisa: Yes. Those are wild. Dave: Wild, wild, wild small fish is the way you want to go and watch out for the processing on those as well, they can get... Lisa: Very very important to get the right fish source, you get right fish source ,and you'll be doing the opposite to what you need to kick the company out especially... In our next conversation. I know we're getting a bit off topic but probiotics, I've done quite a lot of study around the probiotics, and some of the problems of probiotics, and has domains, and causing inflammation and allergic reactions. Have you found any one in particular that you'd say, ‘Yes, that one's been really good for a lot of people’. This got a good clinical base to it? Dave: Yes. There's a few brands that I tend to like. These… Lisa: Deep in here without any proof on that question, but I was interested for myself because I'm looking at our probiotics. Dave: Syntol is a brand I quite like. Syntol, S-Y-N-T-O-L iis a brand that I've used for probably the last decade. That's an industrial strength one which works really well. Also Bio-Heal is another one, which I think is a pretty decent one. And the reason I like those brands is that they don't need refrigeration. And the Syntol is more spore one so it can be a bit bitter as well. Lisa: Yes. Because it's got to get through the digestive, the stomach, the action, into the lower. And I know like the science in this area is still a very much an evolving space. And a lot of this, I have had a couple of clients been on probiotics that you get out of off the shelf or supermarket type thing. They ended up with histamine reactions and things like that because they do have often—so if you're sensitive to histamine and you might want to check it out a little bit more, and just be toe in the water and find out. So it's a little bit hard to know because I think the jury's still out in some regards. But I think but the spore based ones… Dave: Yes, there seems to be built in there. I feel like most fermented foods, they won't suit everyone, for sure. They served me really well. So I make my own kimchi. I make my kombucha. I make my own sauerkraut. Do some water kefir as well. I often use a little bit of fermented foods to help my gut work. And every culture and everywhere in the world has some form of fermented food. And we realize as developing communities that we need to look after our gut health needs, and we didn't have refrigeration was probably the other thing as well. Then those are very health giving. And it still exists in most cultures today, and it's certainly something that I'd recommend if it suits you to work into your diet. Lisa: Yes, and that is where I know—working with the PH-316 epigenetics programme that we do that there are certain biotypes. And one of them that can miss to watch the amount of fermented foods because it can again—cause histamine problems in inflammation in the body—so that is a bit of a bit more a personal genetic thing too, as rather than across the board.  But to be fair, I think that's everything needs to be personalized nowadays. And we've got a lot I wouldn't say we've got an all sass but there is a lot of science around what type of thing for what person and which genes, for which foods, and I don't think it's by any means perfect yet. The science behind it, but we can get a bit of an idea on some of these things. So just because it's healthy for Dave doesn't necessarily mean it's going to be healthy for Lisa, you know? So a little bit of experiment, and I'm a big experimenter, versus showing one of my athletes into my pantry. And it looks more like a cumulus isn't well supplement shop rather than a...  And I don't take on things all the time but I'm always experimenting on my own body, and trying to optimize, and to see what sort of things are having which effect and then trying to take note of it, and keep track of it, and trying to work out. A little bit hard when you keep chucking 100 variations at things. It's not exactly a clinical study where you do one variation. But… Dave: Eating is one.  Lisa: Eating is one. Yes, exactly. And keeping testing. But back to the whole foot scenario talking that—I mean, you and I can end up in bloody all sorts of areas. What's your take on orthotics? I wanted to ask that again. Jury's out of my mind on orthotics and I'm not sure. Dave: That’s a real polarizing one. I'm gonna make myself unpopular with some people here, but here's my take on it. I'm not—I'm not a [51:17 unintelligible]. If you have a foot that hasn't got a structural issue, or a neurological deficit, you can work without orthotics. Okay, so orthotics add support, and they will normally block motion. Okay, that's what they're pretty much designed to do.  So normally, when they describe orthotics, they'll look at, ‘Okay, there's too much motion. We will block that motion so that the foot can do its thing’. You block motion, some way though. What we know is that motion will be taken up somewhere else. And in that closed chain, where that motion goes will often have problems.  So let's have a look, if you've got a foot that doesn't dorsiflex well, so the ankle doesn't bend well. Now what will happen is the only way you can bend their ankle now is to roll inside or to over pronate. That's the only way you can go there. But rather than go through the foot, you go around the foot now. So what may happen is, if you have no thoughts to stop that pronation, go, ‘What's happened now’? Okay? Now you can't pronate the foot, you can't work at the ankle, what's going to go next? You may end up taking up a knee. But now you'll end up with a knee issue, when you may come in with a foot issue. You may end up with a knee issue, or it may end up going into the hip or the lumbar spine, or as far as into the neck, which is a common thing or even to the head.  I've seen from people who've had a foot issue and they get hit out when they start hitting the pavement because it goes right through the chain. And that's it ends up tearing them up. So when you enter [52:53 unintelligible], if you've got a painful foot, it can be very useful temporarily to change what's going on, or a structure or neurological deficit. Otherwise, think of a crutch.  Okay, if I break my leg, ‘Oh, I want to break around my knee without smashing my knee to smithereens. I want to break around my knee and I want to wear crutches to start with’.  Now, oh boy that feels so good having extra support in there. And I've restricted that range around my knee because it's too painful to move. But 10 years later, I wouldn't want to be still be wearing that same brace on my knee with a crutch. And I wouldn't want to go in there each year and get that brace changed a little bit and realtered. So I look at some of your thoughts that come into me and I look at that foot and I look at your foot and I go, ‘I have no idea’. I kind of—foot mechanics is tricky stuff. But I've put a fair bit of work into it. Like I understand how feet generally work, I think. I look at that foot and I look at that person, and I think, ‘I can’t see what’s that relating to at all’. I don’t know what you’re seeing, but that's not what I see.  And there’s a few things around some of the theory of orthotics which are a little bit tricky around foot mechanics change when you have your foot on the ground versus when you—whether your foot in the air.  Lisa: Of course.  Dave: A lot of the mechanics that are put into orthotics aren't done in a closed chain, which changes the whole way the foot works. Though, there is some stuff there. I've had piles of orthotics thrown away over the year. I have products come into me and I go, ‘What?’ And I'll test them. It'll take people with them, without them, and they'll go better without them. I had some people that do need them though, because they had some neurological issues for their head structural foot issues, where their foot is broken beyond repair, where it does need some help.  And making good orthotics, definitely—for those of you who maybe have a diabetic foot or have had some issues around there. Some of the orthotics I've seen that have come and have been worked about and are amazing, though there is some there are some amazing work on orthotics. And that's probably my outtake on this one. So finding someone who's very good at that, and looking after a foot in trouble is a real skill. Lisa: It is. I've got a friend, Lisa Whiteman, who owns a China podiatry clinics, right, throughout New Zealand, and their stuff is next level. But the science and technology that they have in order to get the right things for that. So if you're thinking of doing it, make sure you go to somebody who really knows this stuff, and not just any sort of orthotic. And test it, and try it, and see whether you're getting something through up the train, fix that. And question with the immediate, long term—I've never had any benefit out of an orthotic. And I've only got, again, one anecdotal in me.  But we're not—like dealing with someone like my mum with a neurological problem, and limited dorsiflexion. I am considering the next opportunity I get to take down to Wellington to go and see my friend and go into her clinic and get her an assist, that might be, for example, a situation where something like that could be called for, because she's lost that motion and the ankle, so we haven't got it to work with. Dave: So we do have problems from the bottom up. So the foot can cause a problem going up, but also it can probably be going

The Recruitment Hackers Podcast
Geeking out with the competition - Recruiter Chatbots with Dave Mekelburg from Wade and Wendy”

The Recruitment Hackers Podcast

Play Episode Listen Later Nov 11, 2020 31:13


Welcome to the recruiting hackers podcast. A show about innovation, technology and leaders in the recruitment industry brought to you by Talkpush the leading recruitment automation platform.Max: Hello, and welcome back to the recruitment hackers podcast. Today I have a very special guest on the show. I normally talk to people from the practitioner side. But today  I have the pleasure, the awkward pleasure of talking to what may be perceived by others as a peer or competitor as the chief of staff for Wade and Wendy.Wade and Wendy is one of  the early companies that got into the conversational AI for recruitment space and I first heard about this company, I think five years ago at the very beginning. Dave Mekelburg is the chief of staff and joining us today  for chats, which will be a little different and a little bit more about, I suppose, about chatbots. Right Dave? If that's okay with you. Welcome to the show!Dave: Great to be here. Always excited to talk about chatbots. I don't get to do it enough. Especially in this context. And I will say, you know, I cheat a little bit. So I'm our chief of staff and also our head of people. So I am technically a practitioner.I do oversee our recruiting and hiring. So I can speak a little bit to that. So I won't be a total foreigner, but I'm very excited to talk about chatbots and talk about, you know, what's happening in the recruitment mission: “hacking”. Max: Awesome. Were you the guy who came up with a job title conversational designer?Dave: Oh, that's a good question! Max: I picked that out from a blog post. By your CEO. And I saw that conversational designer and I fell in love with it so much that I immediately posted for that job, myself at Talkpush, you know, within a week. And I started collecting applications. We hire a bunch now, and it has taken off, and I always thought maybe you guys came up with the term.Dave: Oh, I would love to take credit for that. Let me think where we first probably encountered it. So there were some early, going way back in time, like PullString, which was like a Pixar backed, conversation design platform. We had met their team and they had somebody, they call it a conversation designer. I think Apple, in Siri, I think a lot of this Siri team was starting to use that phrase. But you know, certainly when we posted that job it got some ice, because people were like, conversation designer? I've never heard of that. Max: Yeah. We got the same thing. And I also... One of my heads of conversational design, she said that when she changed her job title from product manager to conversational designer, the volume of interest she got on LinkedIn also showed up. Considerably. So it's, it's not a good retention strategy, maybe a good hiring strategy. Conversational designer. Great place. A great way to advertise, but also not a great retention strategy because people will come out and try to hire them away from you.And so maybe if I'm lucky, I'll find out who came up with that term. And I'll be on a goose chase, Dave  I'll start looking at the people at Siri or at Apple to see if I can find the person who coined that. But yeah. Definitely chatbots have been around for longer than we've been around.Dave: That's definitely true, but they've, It's the rate of change... And I think you've probably seen us over the last few years. The rate of change has been astronomical and just in terms of the penetration, the familiarity from the average person that's interacting with the chatbot. When we first started, we were doing user testing and, you know, having people chat with the bot about work. Like talk to me about what it is you want to do and what it is you'd like to do.And it was such a novel experience for people. And now, you know, really up and down the... You know, across the country, in every corner. Everyone has some experience with a chabot, whether it's, you know, through a bank teller or through a customer service bot, you know, the depth of penetration has gotten beyond people that are interested in technology or people that are interacting with, you know, the hot new FinTech startup, things like that. And really gotten into the hands of the average person so that, you know, when we started, we built so much into the experience to make sure that this was intuitive and, it didn't scare people that, you know, might have some emotional, anxiety about talking to a bot about AI and automation in their lives. And get them to put, you know, trust in helping us get them the right opportunity and we're in between them and, you know, the right job.And that's the responsibility that we take really seriously. And we had to build an experience where people would trust and believe that we would guide them appropriately. Given that it's a technology experience. And I do think over the last few years, that comfort, that familiarity just looking at the feedback that we get and things like, that there's way less like, wow I've never  seen this before, too what a high quality conversational experience. We get feedback about the conversation design and that's just something that I think a few years ago, your average, you know, sales person and applying for an entry level job wasn't leaving feedback about our bots conversations design. Max:  I got completely thrown off. You're putting me back to 2018 or 2017, I was in India meeting with, I think it was Expedia, and I was presenting our technology chatbots for recruitment. And this gentleman, this engineer that I met started showering me with questions about natural language processing and how intensely have we mapped that out? And what is our taxonomy of not being tense? And I thought, where did I step into, I don't know, half the words he's using. But I haven't had that experience too often. Still most people  they're past the point of, I've never worked with a chatbot before. They still feel like it's a bit of a dirty word, and that it may ruin the candidate experience, but obviously if they're working with us they are past that as well. I guess it's a bit of a marketing job to change the perception and say, well it's not a chat bot, it's a conversational agent or, you know, it's a virtual agent, just different ways  of renaming it.  Our system is very much built on the handover to the human and having a hybrid experience, I think, and this is perception. I haven't really tested your product, but I think Wade and Wendy comes from a deep tech expertise where you have PhDs who work in your company. And so you're building intelligence that works without the human intervention, perhaps. Dave: Yeah. So, the notion of human intervention is a really interesting one. So let me lay out for you, a little bit of how we approach this problem. Right? And where we started from. We started from a place of recruiting that we saw. Our CEO and founder is pretty adventurous for deep tech and wearables for manufacturing and farming, you know, deep marketing tech in the early days of that industry. His first job out of college was as a recruiter, and he felt that pain of I love the problem. And everyone at our organization to a T, it's something that we screened for in our hiring process, is really excited about solving the hiring problem. Which is getting people the right opportunity as fast as humanly possible.And that experience kind of started it, you know, it is what bubbled this up. And there's so much wasted space when it comes to the recruiting process. So much time spent looking up email addresses and a dozen tools. And you know, spending all your time on LinkedIn, crafting the perfect email, you know, having the same 15 minute conversation over and over again, only to find out that the candidate, actually moved two years ago and they're not really, you know, they're not open to working in your location, all this kind of running in place.And you're never sure when you're a human recruiter connecting with a candidate, if this is the right fit. And as a candidate, you're not sure, like is it worth my time to even connect with this recruiter? And you have this kind of core problem in place, that we wanted to take that deep tech and automation approach to, which was, we want to clear out all of the road recruiting tasks that get in the way of humans coming together. So, when you say human intervention, our goal is to have as little human intervention in the bot, the chat experience itself. So, you know, in terms of what we do, our platform helps automate. And for an enterprise company it helps automate three core functions. Sourcing. So identifying a candidate for a role, engaging them in an informational interview. Getting them excited about the opportunity, a few basic qualifying questions, and if they're a fit, bringing them into the hiring process. Screening, so somebody applies to a job. They go through a first round, deep dive interview with our bot, all kinds of written texts.And the last is coordination. So scheduling, messaging, you know, don't forget your interview is tomorrow at 1:00 PM that kind of work. Our goal is to do all that. So recruiters can come in and see, okay, this candidate is excited, they check off all the boxes. Here's the AI recommendation that is leading to me to believe they're a fit. And I'm sure that this candidate is worth my time. Now let me as the recruiter, build a relationship, guide them to the hiring process and, you know, help get them across the finish line. We do believe that ultimately recruiting is still always going to boil down to a human decision making process. On the other side of the equation, we have a candidate facing a bot. So Wendy works at the enterprise and Wade, we put out into the world as kind of an AI career guide, and you chat with Wade about what you've done in the past, what you'd like to do there, and personality tests. So you can get a real sense of who you like to work with, how you like to work, why you work?Is it a matter of, I just want to grow my career in whatever way possible. I want to maximize my salary because I want to be able to take... Max: Wait, wait… Is this Wendy or Wade?Dave: This is Wade. Max: I would actually open up more to a Wendy than I would to  Wade but fine. Dave: So this is one of the things. And, I'm going to ask you a question, which I hope is not too uncouth because, you know, I'm on your show. One of the things that we saw from the beginning, which we were not ready for was. There's something about when you know you're chatting with an AI personality, and I know for you and for us,  that's key to the experience. Is letting people know, hey, this is not an immediate personality.There is a level of trust, people don't feel judged. And not everyone wants to open up to it necessarily, but we had in our early days, we had candidates sharing stories that recruiters, you know, that have been doing it for 20 years had never heard. People surviving, you know, terrorist attacks, people going into depth about a personal tragedy that they had overcome, and how it related to the job that they were applying for. And these really deeply personal stories. And when we would conduct, you know, surveys and user interviews afterwards, there's this theme of, you know, I wasn't sure about this, but once I started talking, I realized, you know what? I can just tell my story. And I can get it out of the way, and there's no judgment.And, you know, work is such a personal, specific context. Right? And I would love to hear from your side of the table, like what do you see when people are interacting with Talkpush? Like, how do they feel about it? Max: Well, first, to your points, I think it's a good medium for getting stuff out that would be sensitive. So, an exit interview would be a good medium to use chatbots because, you know, you're talking to an AI. And so you can say things as they are a little bit more, perhaps than if you're talking to HR. Because HR can pull back your salary, but the AI is not gonna hold back, hopefully.And on the matter of people opening up. We do, you know, very large volumes and most of it is you organizing, and sourcing, and screening, and coordinating. But really, we try to keep the sourcing bids, which is like asking questions directly to the job as lean as possible.And then screening is also quite lean and this is the bulk of the volume. And we collect answers that are text, but also audio and video. So a video is the chance for people to express their creativity and we see some nice things there, of course. And on text it's usually a little bit faster, because people are on their mobile phones and they're not going to go on forever.So yeah, that's how I would describe it, but there are  different pools of population because we work in eight or ten countries that have different reactions. So in some markets, the people are more warm and they try to convince the bots to, you know, treat them nice and put them at the top of the list. Then there's more flowery language. Dave: Yeah. I'll never forget. The first time we had, you know, Wendy the chat bot personality that is doing the interviewing basically, “she's the recruiter”. And, we had somebody go through an interview and at the end, you know, we have a little wave emoji and Wendy says, you know like, thank you so much the hiring, you know, the human hiring team will get back to you. Something like that, something from the early days, whatever it said. And people were responding, Thanks, Wendy. Hope you have a great day! And people know Wendy is a robot. We had like robot jokes in some of the early chats, like people knew. But you know, there's that notion of, well if I'm going to chat with it, I'm going to treat it like a, you know, like it's a thing, like I'm going to call it by its name. It's Wendy!Max: We got the same thing. I mean, it got to the point of like, Oh I really hope that you're going to get back to me sooner because I really need this job because blah, blah, blah my daughter needs a surgery something like this.Dave: Oh my goodness. Yeah...Max: At the end of the application process. Which, you know, I mean it makes my heart bleed, of course, but the bot doesn't have a heart! Dave: Sorry. There's nothing in our evaluation algorithm about, you know…Max: Additional circumstances. Dave: Yeah.Max: All right. Well, let's switch gears a little bit, and maybe it sounds like we should have a separate podcast where we put our bot people with your bot people and sharp out stories. That would be fun. It would be for a different kind of audience, my audience are mostly TA professionals, and  they could get a little bit bored. So, one thing that... We kind of started at the same time, right? So when did you launch a Wade and Wendy? Dave:  Wade and Wendy started in, you know, like on the couch, like a dollar and a dream idea in 2015. And we've been building ever since. Max: Yeah. So around the same time, I may be a few months older, but we only did our first text bot in 2016. After our initial run was doing IVR voice collection over the phone. Dave: Awesome. Max: And sometimes people ask me, are you still a startup? And I don't know what to tell them because, yeah, the company is more mature five years in, but people want to work in a startup because it's cool and exciting. How do we keep it cool and exciting by, you know five years in, when we have not yet totally taken over the world? Certainly our numbers are very high and, you know, we have purpose around that, but yeah, what are your thoughts on how to keep it fresh? And I'm also curious, you know, to extend a little bit the conversation, on the retention number, which is too high. Dave: Oh, interesting. Max: Because I think like the company from 5 years ago did not need the same people as it does now.Dave: Yep. So that's... What a question! I'll work backwards. I'll enter that first because I think that will help inform sort of, how do you keep it fresh? You know, I think. I completely agree with your point, which is that, you know, at every stage of a company you need different types of personality.The reality on the ground was really different. When we were tackling an incredibly difficult idea in an immature tech space and market, you know, in 2015, 2016, really up until probably like early 2019. It was when we would talk to prospective clients, we had to explain what a chatbot was, what AI was, why HR was going to benefit from AI and what that even meant. When it came to the problems that we were solving and  just the ability to manage a chat conversation and what that took. And understanding from a design and conversation perspective, through the hard tech of, you know, how do you build for the future with this? It was so much open field, just an empty meadow with grass in every direction. And we had to walk forward. Right? And that is not for everybody, that level of uncertainty of rapid rate of change, of you know, chaos to a degree because I'll never forget when we went live with the first customer, because you know I'd been on a zero to one startup journey before, so I had a distinct memory then of what happened and how disruptive and special having a client like was to, you know, an organization that was, you know, under the hood, trying to solve these deep tech problems.Certainly we had user testing all the time, but it's so different when you're actually live. So you know, the person that is engaged and excited, with that chaos, and certainly we do have a chunk of our core team that has been with us from those early days, you know, when you get to a level of, okay this is a thing, and there's still so much green grass and there's still so much to do, but there is a clear pathway and the people that we have now, you know, there are people that I think if they had joined the organization four or five years ago, it would have been miserable. You know, being the fifth person on a team, trying to solve this as a really different lived experience than, you know, being an employee 12 or 15 or 20 or whatever it is. And that changes as you go.Max: Some people would be addicted to startup after startup after startup. And you see those resumes where people spend 6 to 12 months and, you know, you're thinking, okay either this person has serious ADD and is not reliable or perhaps, that's just the way gear. They just have to go at the earliest stage and just keep doing that over and over again. Dave: I call it. I have this notion, that we talk about a lot, which is startup time. And the earlier you are at a startup, both in terms of company size and like development life cycle, if it's a tech startup. Those early days, every month, you should count as six months!So, you know, six months at an early stage startup, when it's five people, feels like three years of sort of life experience. And as the company grows, as things become more predictable, that starts to flatten out. We're like, okay, five years at, you know, a late stage tech company is five years. But if you're part of that first year, there's so much emotion and complexity and raw hours that go into those early days that it's almost as if you're operating on a different calendar.And certainly there are people, you know, that were on our journey for six months, you know, we have a couple of those, especially some junior folks that were interns and things like that. And you know, to this day we have relationships as if we've worked together for a decade, just because those six months really forged that time. And it was a really wonderful kind of moment for all of us. Max: So, your alumni, your best alumni, they stay in the startup world for the most part? They moved on to their own thing? Dave: It depends. And we've watched people go to a giant company and then realize like, you've been at it for long enough where a couple of people now in the second thing afterwards, worked for, you know, a fortune 50 company for a couple of years, and we're like, no I missed that! So most went on to start ups, in some capacity, but a handful went to the big places where everybody else is.Max: Yeah it paid the bill!Dave: Yeah, what motivates you is different for everybody. And if it's an awesome paycheck, which you can really get at a giant company, then, you know, by all means go after it. Max: I think so, right? I was saying conversational designers will find jobs and you can go work for Microsoft anytime, and probably get something there. Well, other tips, that I can appropriate, on how to keep the excitement strong? Especially in these troubled times where we cannot see each other in person? Dave: So this is the advice that I got.  Hopefully you can use it. Both you Max and you felt listener at home, or wherever you're listening to this. You know, when one of the things that... The entire employee life cycle is tied together. Right? So from the first time you hear about a company that you might work for in the recruiting process to, you know, 20 years down the line, when you're an AVP and just continuing to kind of move up the ranks, whatever it might be.But the best organizations that I've seen, really do illuminate their entire process with that organization's mission. Right? And, you know, I think about, you know, companies where I've gotten to see this up close are organizations like, you know... And I'm not... Some of these are clients, some of these are just companies where I've gotten the chance to talk to leaders and hear what they have to say. But I think about companies like PepsiCo or Comcast that have a real kind of message infused in what being an employee there means. And what the goals of that organization mean to kind of the broader world. Max:  wait a minute! PepsiCo, is the mission to sell more sugar? Dave: So it's, it's fascinating. PepsiCo has a wide range, and I have no affiliation with PepsiCo. So, I've just heard people at PepsiCo speak about their culture. So PepsiCo's internal mission is really oriented around diversity and personal development. So yes, they are selling corn chips and sugary drinks, and, a whole bunch of other things, which is, you know these are the complexities in the modern world, but internally in terms of their company's culture and what they do. They are deeply engaged with bringing their workforce into the community with service projects. They are one of the most diverse, leadership organizations. The fact that I even know this stuff just tells you see how, and again, I have no connection to PepsiCo whatsoever.The way they communicate that brand, the way it filters out throughout the organization keeps people, you know, not just engaged and motivated in a kind of transactional way, but in a deep way, people are committed to the development of the organization. Now selling sugary drinks isn't necessarily what drives me every day, you know, but for us, we're lucky and I'm sure you feel the same way. We're oriented towards this really powerful problem. Right? Every day I get to come to work and I get to work on. Chipping away at the massive unemployment crisis that is affecting, you know, hundreds of millions of people across the globe.I get to work on issues of representation and diversity by trying to remove bias in the hiring process. I mean, if your work, if you're a recruiter, if you're a TA person and you're thinking about your team. Your team is on the front lines of some of the most important decision making that human beings make. where do they choose to work. Where they choose to spend their time. Max: It affects society.Dave: It's such an important thing. And, you know we do a lot to remember that. And to talk about that, we have an internal mantra, that we call 60 to 6, which is, today the average job search in America, and it's different the world over, but the majority of our team is based in the US. So this is the number we use.The average job search takes 60 days. So when you're looking for work, whether you're unemployed or you've decided it's time for a change, the average job search takes 60 days. We want to create a world where it takes 6. We want to make hiring 10 times faster, where you're not spending all your time searching and trying to eliminate the right and wrong job. We want the right job to come to you, and you are able to just opt in. For the recruiter, they don't have to spend all this time searching for candidates and putting people to the process. You just get the right candidate, you know they're the right candidate because you have all this data to suggest that it's the right candidate, and how it maps on to their future work at your organization. This notion of 60 to 6 and removing, you know, 54 days of not knowing how you're going to pay your bills, not knowing what you're going to be doing with yourself, just going crazy, sitting by yourself, like that is so powerful and illuminating. And, you know, I think that really helps keep things fresh. And for a startup, this is a little more specific to startup context, you keep hitting milestones along the way, right? You're never done. It's never like, okay, this is over. It's like we got this contract, or we're able to release this functionality, or this thing that we've been talking about for five years, since this was an idea on the couch, is now about to go live because of the work of dozens of people across the globe.That is so cool. and when you get to celebrate those kinds of victories, you know, it's just a reminder of why you get up and do all the unglamorous things that being at a startup requires. Cause it's not, I'm probably making it sound all, you know, sunshine and lollipops, but you know, it's a lot. And there's a lot of work that a big team in money can solve that you have to be scrappy and you have to find your clever way around it. And just one at a time. Max: Yeah. I think we're lucky or maybe not lucky. We picked the industry we chose to go after. And that was one of the reasons I would personally not be motivated to sell sugary drinks. But, you know, I'm gonna use what you said about PepsiCo and go chase some sponsorship money from Mountain Dew for this podcast. Dave: Yeah. A really extreme podcast!Max: Yeah. Great. Well, we could go on all day on these topics, and maybe we'll talk again, and maybe we'll have our bot people have a separate chat, but it was a real pleasure, a real treat having you on the show. Dave, thank you so much for sharing and, all the best  to you and your 60 to 6 mission! I'll see if I can tweak it and personalize it for my team.Dave: I would love that. Look, this is a, you know, one of the things that we talk a lot about, is that this is a community, right? And, you know, if you're solving these problems, these problems are bigger than any group, any company, things like that. And it's always exciting to talk to other people who care about these issues.So thank you so much for having me. I am excited to get to talk with you about this in this setting. And yeah, hopefully people are ready to chat with a bot about work now.Max:  All right. Awesome. Thanks Dave. Dave: Thanks Max. Max: I had such a great time interviewing Dave Mekelburg Chief of staff.Head of people at a Wade and Wendy. It's often an experience running a startup, which is very competitive, where  you're trying to grab the headlines and grab market share from your competition. And it's so refreshing and so nice to meet the competition. And remember that you are working on problems that are much bigger than your own. And much bigger than your own company. And then we had so much to learn from each other. So thanks Dave for participating. I hope you enjoyed our conversation, and I hope it didn't get too geeky for you, that you'll sign up for more on the recruitment hackers podcast.

Pastor Resources Podcast
Podcast Episode 2 - Churches Reopening - Bob Franquiz Part 2

Pastor Resources Podcast

Play Episode Listen Later Oct 12, 2020 12:26


Welcome to the Pastor Resources podcast! Today Pastor Resource's president Dave Wike continues his conversation with Pastor Bob Franquiz of Calvery Fellowship. In part 2 of their discussion, they talk about dealing with struggles COVID has caused churches. Dave - So, churches have been reopening here for a while. I'd say we have a little more freedom then we have had in a while. How have you been addressing that in your church? And then, try to be as transparent as you can about any mistakes you have made because that is where pastors are going to benefit the most. Then of course definitely what you have done right, that would be a win for them. Bob - One of the decisions that we made early on... About Senior Pastor Bob Franquiz Bob Franquiz is the Founding and Senior Pastor of Calvary Fellowship in Miramar, FL. Bob is also the author of seven books, including Pull: Making your Church Magnetic and Begin: First Steps for the Journey of Faith. Prior to entering Pastoral ministry, Bob played guitar for Christian Hardcore band Strongarm; a band that has been called one of the best Christian Metal bands of all time. About Dave Wike Dave Wike and his wife, Margie, live in Carolina Beach, NC with their four kids and their dog, Happy. When he’s not serving pastors, you can find him strumming his guitar, surfing, or hanging out with his family. He loves the Lord, and feels as though he has called him to caring for pastors time and time again.

#DoorGrowShow - Property Management Growth
DGS 108: Reporting Rental Payments to Credit Bureaus with CredHub

#DoorGrowShow - Property Management Growth

Play Episode Listen Later Dec 10, 2019 18:16


Is there a way for property managers to reduce delinquent rent payments by more than 50 percent? How can residents positively or negatively impact their credit score by 20-70 points?  Today, I am talking to President Dave Haldi and CEO Steve Jarvis of CredHub, which helps property managers report on every resident, including those considered a credit risk. It reports the positive and negative, incentivising tenants to make paying on time their top priority.  You’ll Learn... [01:47] CredHub: Name change, funding, continued growth, and creating transparency. [02:06] CredHub’s Competition: Most companies only process and record positive payments, not negative payments on individual's credit score. [02:28] Bolt-on Technology: CredHub connects and bolts onto rental software systems to validate positive and negative payments via rent roll system. [02:52] How it works: Provides property managers access to an individual's credit score information reported to credit bureaus and pass-through revenue opportunity. [03:27] RentCredit Plus includes identity theft resolution services and rental payment reporting to credit bureaus for $3.50 each month. [04:20] Customer Support: Resolution Services as Customer Support: If there is a credit issue, CredHub takes on responsibility to work with credit bureaus.  [05:35] Doing Good Things: CredHub helps people get back their financial health and credit for payments.  [06:42] Recapitalization: Report all data at scale to achieve goal of growing CredHub. [07:58] Lease vs. Mortgage: What’s the difference? Educate managers and residents. [09:13] Audit Proof: Information given to credit bureaus via CreditHub must be correct. [11:25] Collections: CredHub has credentials to create trade line for property managers. [11:54] Implementation Process: After CredHub has signed agreement, implementation takes about six weeks. Tweetables Increase credit score by 20–70 points; make paying rent on time a top priority.  CredHub: Bolt-on, backend, rent roll, data pole cleansing and reporting at scale.  CredHub: Gets property managers out of credit business, and puts them in property management business. CredHub reports the positive and negative, incentivizing tenants to pay on time. Resources CredHub CredHub’s YouTube Channel Yardi RealPage Rent Manager ResMan  TransUnion  Equifax Rogers Payment Fair Credit Reporting Act DoorGrowClub Facebook Group DoorGrowLive DoorGrow on YouTube DoorGrow Website Score Quiz Transcript Dave: ...opportunity for property managers to help reduce their delinquency because we figured out a way to report the negative or late payments. The program can then help increase an individual's credit score 20–70 points on a positive perspective but it will also impact their score negatively and help reduce delinquency by over 50% encouraging an individual to pay on time and making rent their priority to pay. It started four years ago, validated the idea, worked with some property management companies locally. We changed the name to CredHub a little about a year ago, got funded, we've had continued growth, and built an automated technology with a dashboard to create transparency of what we had learned from the marketplace. That's what created CredHub and that's where we are today. Jason: Perfect. There's other companies in the space they that do this. Is that correct? Dave: There are a few companies but we're a bolt-on technology. Most of the companies that we have come across are payment processors and they may process payments only allowing to record positive payments on an individual's credit score. Our technology connects and bolts on to the back-end of rental software systems—Yardi, RealPage, Rent Manager, ResMan, et cetera. Therefore, we validate the payment that has been made because it comes out of the back-end of the rent roll system allowing us to report positive and negative. It also gives the property manager, on-site resident manager transparency to see what information was reported to the credit bureaus once it's been uploaded and helps affect the individual's credit score. So, we're different. We also create a pass-through revenue opportunity for the property manager to make some additional revenue for their bottom line through our program. Jason: Okay, explain how that works. Dave: So, we have RentCredit Plus, which also includes an identity theft resolution services because identity theft is such an issue today, especially in larger properties with mail rooms, et cetera. With that, we charge $3.50 for this program that is identity theft resolution services as well as reporting the rental payments to the credit bureaus, both positive and negative, on a monthly basis. It would be our best results or best practices or we make this program mandatory for all residents. We charge $3.50 per person on the lease including the co-signer and most of our clients charge $7. So, they make a 50% increase of what we charge for the product and for the services that we provide.  In addition to that, we also provide the resolution services, making sure that if they do have a credit issue, we take on all the responsibility to work with the credit bureaus to make sure if something was reported incorrectly, we will fix it. So, we provide that customer support from a third party's perspective, not eliminating the burden to the on-site resident manager and getting them out of the credit business because they're in the property management business. Jason: Got it, okay. So, Steve, what's your role at CredHub then? Steve: Yeah. So, I came in to the company about a year ago when we recapitalized the company as Dave said and renamed it to CredHub and that recapitalization was really meant to build this platform so that we could do this back-end, rent roll, data pole cleansing and reporting at scale. My career was always in automation and travel. I worked for the likes of Expedia and built alaskaair.com for Alaska Airlines and had retired from travel, and was looking for an interesting new project that really had an element of doing good things for people that needed it which, I believe, we're doing it at CredHub. The folks that are now going to be able to get credit for their Rogers payment or are young folks that are credit-invisible or folks that need to get back in financial health back on their feet. It feels really good to be working in this market. I'm CEO, so primarily looking at business development and strategy finance. The goal here is to really do this at scale nationally. You mentioned what makes us different and David had mentioned that the element of negative reporting of late and skipped payments and its impact on getting residents to pay on time for property managers. No one's really done that at scale. Like Dave has said, others in the market that are doing reporting are doing almost entirely positive reporting which it's pretty easy. The hard part is this is what we do is getting all of the data reported and doing it at scale. I came in with the recapitalization, with an element to really growing this thing nationally and doing it in a big way. Jason: Perfect. So, what questions do property managers typically want to know about CredHub? Steve: Well, one of the things, for me, especially coming into the property management space having been to trade shows, travel, and technology, the core of what we do is really, really easy to understand, which is really compelling. When we talk to property managers, it's pretty easy to get what we do in 90 seconds. Like really, wow, you can report positive and negative to credit bureaus, reduce my delinquency, I can add a revenue stream, and my residents will like it because I'm helping them. There aren't a lot of questions there. We do get some questions as we roll through closing clients on the legal side. We'll get a legal department and a property management company worrying about disputes from their residents but it's a fairly easy question to answer because the residents have a financial obligation. They have a contract called a lease. It's not that different than a mortgage. Property management companies who aren't being paid by the residents have every right to report that to the credit bureaus. There's an education process that I think we need to go through on that side of the sales process with property managers. Oftentimes, we'll get questions on whether this is optional. Property management company may want to have this be an opt-in for their residents. That's not how we work. We report the entire file to the entire resident population to the credit bureaus which is what they want. Our program really only works for property managers if everybody's being reported including those that are credit risk. Dave, do you have any other? Dave: Yeah. I think a couple of analogies would be and it really creates this carrot with the stick, encouraging people to pay on time and because they require everybody, all of the residents to be reported the messaging is consistent for everyone. It also has helped us because of our platform being so audit-proof because the information that needs to go to the credit bureaus has to be right. We found that we've really helped clean up the data that we're pulling out of the system because it has to be correct. We provide an error submission report and that report can go back so it's something that maybe the on-site resident manager or assistant manager can help clean up as they're going through their lease renewals or new residency. We found errors or mistakes when maybe a check has come in, it got incorrectly posted. Because ours is third party, it helps to create checks and balances and the system is audit-proof. It provided an additional layer but easy for people to log into and make the changes. And we support them seven days a week, 24/7 if they have an issue. I think the other questions that may come up is, "Well, how does this work?" One of the things for a property management firm who works with us, we create a trade line at the credit bureaus. We have credentials and privileges with TransUnion and Equifax so we credential them and create a trade line with the bureaus. Therefore, if we are working with somebody and we pick a date that we report on the 10th of the month, rent is late at 30 days because we pay rent in advance. If an individual is delinquent or pays late after the 10th or they don't pay, Fair Credit Reporting Act says, "It can't be turned to collections until 90 days." If we report on the 10th, we're going to be 50 days ahead when that person can go to collections affecting their credit score, encouraging them to pay the property manager in full and not having to lose that income that could be the cost of going through collections. That's a piece that becomes critical in what we do and a lot of questions get surrounded about that but we have all the credentials to create the trade line necessary for the property manager. Jason: How difficult is this for a property management business owner to implement? Maybe you could talk a little bit about the process. Dave: The process is we meet with them, we work with them on the pricing, and figure out when it would work for them to implement. Once we have a signed agreement, we try to implement it within six weeks if that works for them.  Once we've got credentials with the bureaus, then our data team connects with somebody in their office. It usually takes an hour, but once we pull the data to get it out of the system, then we go through some testing on our end making sure that the data is correct. Once we've confirmed that, we give them four weeks or a month. Let's just say, we signed a contract in August. We would give them the month of September, lay out a timeline that we work with them to educate their on-site resident managers, create a lease addendum because we know that our best practices if they sign, if they put the addendum in the lease, it gets explained to them helping that education of why it's important to pay your rent on time. Then, they sign the leases with the addendum. We have a template, but we can make changes to the addendum depending on how they want to implement it. And then we would begin reporting on the 10th of the following month or on a mutually-agreed date they want to pull it. In some states like Washington, with just changing the 3-day evict or 14-day evict, we used to report some property management firms on the 15th but because of that change, they have asked us to report on the 5th. So, we can change the pull date and the report date helping encourage the protection of the property management company for these individuals who are playing the system or gaming the system and not paying their rent on time. Jason: Okay. Cool. It sounds pretty simple, sounds like a really good idea, really good service. Now, can landlords listen to this, besides property managers, also implement this, or homeowner? Dave: Yes. We work with any property type or size. If they don't have a rent roll system, we just create a spreadsheet for them, collect the necessary information, and then they can upload the spreadsheet themselves through our portal. We have a variety of ways we can connect and help very managed. Jason: Very cool. All right. The CredHub sounds like a brilliant idea. It reports the positive, it also reports the negative, incentivizing the tenants to make sure they're paying on time. It gives them the benefit of building some credits so there's a carrot and a stick connected to this. You also have identity theft resolution they can be tied to this that can be a profit center. Ultimately, how much does this cost the homeowner or property manager? Or do they just make money doing this?  Steve: Pass-through revenue model, they make money doing this. We bolt onto their existing system, we help them do the lease addendum with the residents and they actually make money. We like to think of it as a win-win-win. It's good for the residents, it’s great for the property manager, and obviously, we're in business for profit as well. Jason: Win, win, win. All right. Anything else that anybody should know? How can they get in touch with CredHub if somebody's listening to this and they wanted to get started, they wanted to check you guys out? How can they connect? Steve: credhub.com would be the best place to go. We have a YouTube channel that has some really simple videos on it, you can link to those from the CredHub website. In fact, our animated “what we do” video is in the hero image right on the homepage. We have a Contact Us section and a there's a form there that property managers can sign up with the number of units they have and we'll follow-up. That's probably the best way to do it is just to come visit us at credhub.com. Jason: Perfect. Sounds like a no-brainer, it makes sense. I think what you guys are doing is going to help out a lot of people which I resonate with and I appreciate you guys coming out on the DoorGrow Show. Dave: Thanks for having us. Jason: All right, we'll let you guys go. So, checkout CredHub at credhub.com. For those that are new to watching or listening to the DoorGrow Show, be sure to like and subscribe. Leave us a review somewhere that would really make a difference and check us out at doorgrow.com. If you're wanting to grow your property management business, or you're in need of a new website, or you're just wanting to make sure that your business is growing as effectively as it could, reach out. We'd love to talk to you. Until next time, to our mutual growth. Bye everyone.

Too Many Podcasts!
Whooooo are this week's guests? Why, Amanda and Dave from "The Owlish Folk", of course!

Too Many Podcasts!

Play Episode Listen Later Jun 12, 2019 36:34


Welcome back to the Sherpa Sheet! A little background on this week's episode. I had initially been scheduled to interview just Dave Roberts for this show, because Amanda Greenwood wasn't sure if she could make it. I had a feeling it would be fun with one or two of them. Luckily, she was able to make it. At first, there was no audio for our interview, but once we got it working, BOOM! Dave and Amanda just got the ball rolling before we even started recording. This was actual conversation: Dave: Jim, I have to warn you, I'm not wearing any trousers. Amanda: Me, neither. In fact, I'm wearing my husband's underwear. Dave: So am I! Now, I don't know about you, but when you start off like that, I know it's going to be a fun interview. I found it interesting how they found lives and careers for themselves in South Korea. As for me, I get a little nervous if I have to drive into the next county. You can tell throughout the interview, and their podcast, what good friends they are, and they were up to whatever the interview had in store for them. They're the type of people that you could go out to lunch with and come back with as old friends. They certainly were at home at the Sherpa Chalet...with (or without) pants .Plus: Yo! Sup!: The Podcast! Chessboxing-.the Sport of Kings (and Rooks)? Amanda's FitBit gauges the show! An (almost) K-Pop duet with Dave! And, if you are "literally overwhelmed with a case of the Mondays during a 7th inning stretch" these Owls will be looking for you! (I'll be hiding in the Chalet, as a home tonsorial artist.) Amanda & Dave's Information: Podcast-The Owlish Folk; Website: www.wix.com/theowlishfolk email: theowlishfolk@gmail.com, Social Media: #theowlishfolf (Facebook, Instagram,Twitter Dave's fave podcasts: Script2Screen; You Are Not So Smart Amanda's faves: Out of the Past: Investigating Film Noir; Frank Delaney re: Joyce Sherpa Suggestions: The Owlish Folk; The Allusionist; A Way With Words; Lexicon Valley Animalogy That's it for this week's edition...#VivaLaSherpalution! And enter the contest, ok? --- Send in a voice message: https://anchor.fm/jim-the-podcast-sherpa/message

Small Biz Stories
Felix the Cook — Small Biz Stories, Episode 14

Small Biz Stories

Play Episode Listen Later May 18, 2017 18:27


When Barbara Felix started her business, Felix the Cook, over ten years ago, she was looking for a way to provide for her family, while doing something she loved. Finding her sweet spot with custom-made sugar cookies, Barbara has attracted big name clients like Google Ventures, UPS, and The Four Seasons. How can your business do the same? Listen as Barbara shares her best secrets for attracting and delighting clients. Find us on Stitcher You can also read the transcript below: Small Biz Stories is brought to you by Constant Contact. Constant Contact is committed to helping small businesses and nonprofits connect to new and existing customers with email marketing. You can be a marketer, all it takes is Constant Contact. Find out more at ConstantContact.com. Barbara: I've spent plenty of time working in offices thinking, “How can I get out of here?” I am not a paper person. I don't care what industry it's in, I cannot stand sitting behind a desk. So with cookies, I just love being the boss and being the creative person. I get physically ill if I cannot create something. Dave: Meet Barbara Felix, owner of Felix the Cook. Like so many businesses owners, Barbara became her own boss to avoid a boring, cookie-cutter career. Starting a business of her own, Barbara has the freedom to spend her days as she likes — which in her case means delighting customers with custom-made sugar cookies. If you've ever wondered if you have what it takes to start a business — or if you've already started and you're wondering how to take things to the next level, listen up. Today, Barbara shares her secrets for how a one-woman operation can use customer relationships to land big-name clients like Google Ventures, UPS, and The Four Seasons.More than fifty percent of small businesses fail within the first five years. These are the stories of those who beat the odds. My name is Dave Charest and I'll be your host as we share the stories of some of the bravest people you'll ever meet, small business owners. You'll hear how they got started, their biggest challenges, and their dreams for the future. Dave: Many small businesses start with a combination of passion and necessity. When Barbara started her business over ten years ago, she was looking for a way to provide for her family, while doing something she loved. Listen as she describes her early attempts at finding the right fit and how an early mentor helped point her in the right direction. Barbara: Well, my dad was a cook. My dad always cooked at home. And I loved to play in the kitchen. I loved making things and my mother let me do whatever I want with butter, sugar and flour. So I have absolutely no fear of sweet stuff. And I grew up, got married, got divorced and decided I needed a career because I've been to high school, of course, but not much college. So there I was, a single mother with two children looking for something to do and I thought well, maybe I can take a cooking class and instead I decided to take the full program at the California Culinary Academy and do 16 months and come out as a chef. So I worked at a really fine restaurant for a couple years and then found it was just too difficult as a single mother to keep the hours of a kitchen, which were pretty brutal, and mind my kids. So I quit that and got into private chefing after a stint of making desserts for restaurants. There were a couple of small restaurants I worked for that didn't have the time or the space to do their own pastry. So I'd do that for them. Again, pastry was always my favorite. And with the kids, I would make cookies with them every holiday like Halloween. I can't get over it. That Halloween, I made black icing, my son was in heaven with black icing everywhere. So we'd do that and then one year one of my instructors was at the house for Christmas and she saw my cookies and she said, “Oh my God, Barbra, you have to sell these.” I said, “Really?” So because I trusted her, I pursued the cookies. I was private chefing at the time and I asked one of my clients what she thought. She suggested I get a year of cookies. So that was a great idea. So I designed 12 collections with 6 designs each to make up a dozen cookies for every month of the year, and got connected with a web designer, who started with that page, our cookies of the month. And from there it just grew. It was very word of mouth, very word of mouth. Dave: So, just talk us through kind of that inspiration for doing the cookies? Barbara: Oh! The inspiration was I can do this, and it's fun and people pay me! That's what it was. And that having someone whose opinion that I trusted told me they were wonderful. That's what I needed because I get in my own little bubble where I can't see outside. And if you go on cookies websites, it's amazing what people are doing. They're total artworks. And if you look at that, and then look at what I do and it's like, well I'd never measure up. The funny thing is, is that they're doing the same thing. Everybody is comparing, which is silly. But I wanted a way to make some money that wasn't as difficult, as private chefing can be. I wanted to do something that I was entirely comfortable with, which is pastry. And it's a fun job and it's a happy job. People are so happy when they can get on my schedule. They are happy to order their cookies they're anticipating, and they're happy when they get them. So I like happy uplifting things. That's why, I'm not curing cancer but I'm making people happy, nothing wrong with that. Dave: With cookie-making, Barbara found the sweet spot she was looking for. Now, she had to find something just as important — a loyal customer base.  Luckily, this wasn't Barbara's first business. Through her past endeavors, Barbara already had some ideas about her target market, what they wanted, and how best to reach them. Barbara: Now, I spent some time in Texas for 10 years and I had my own business there as well, making curtains and drapery and shades. And my first customer was a junior-league lady and I had learned very well. You tell a junior league lady, you're set because they all tell each other, they all call each other. So with that experience, with the cookies I thought, I got to donate to the junior league. And I did the same thing. I picked a couple different charities and I'd make a significant donation and people started calling. And that's how it started, with donations, because I had to get the word out. Dave: Did you set any goals for your business when you were first getting started? Barbara: Oh, I wish I could say yes! I wish I could say I followed my business plan to the T. I did not. My goal was to make some extra money. I'm a single mother with two kids, money was the ticket. So, with the help of friends, I thought it was important to get a website together and that was my first goal to get all those 12 months of designs made. Then to set up a photography booth or some way to get…I bought my first camera to do the photographs, my first little instant camera. And, to set up a business account, I set up a checkbook. The goals were very small and then to find charities where I could donate because I knew that's where my market was. See, I knew, from my experience of having my business in Texas, I knew what these ladies wanted. I knew what they were looking for and knew where they were. I knew my market. And I knew what they needed. And that's how I did it. Going for the upscale charity events and contacting people I knew in that area. Dave: What would you say makes your business different from others out there? Barbara: I would say the service. I mean, they love the taste of the cookies, there's that. They love the cookies, they love what I do. But I've had people tell me, “Oh, you're so flexible, and thank you” And it's personable, you know, people get excited when they can talk to the person who's actually making their product. It's not going through several layers. In fact, a few years ago, well in 2004, Gwyneth Paltrow put me on her Goop website for Christmas. And that's because I knew her driver. A friend of mine drove for her. I didn't even know he was driving for her but that was my connection. And I got a lot of orders and one person called to check on her order and it was so funny the way she spoke. It's like, “Can you go down on the factory floor and find the order?” and I said, “Ma'am I'm making your cookies.” And they're so excited. They're very excited to talk to the person. So I think that's it. There's no filter between me and the client. They call or they email or they talk to me. And that's the way I like it. And even as I grow, I don't know that I'll give away that part of the business. I think I'll still be the contact person. Dave: Barbara's success comes from giving her customers an experience they can't get anywhere else. By listening to her customers' advice, Barbara creates relationships that make other people feel invested in her success. It's no surprise that many of Barbara's best new customers have come directly from her existing customer base. Dave: Yeah. Is there, is there some place that you go for advice or guidance? Barbara: Oh gosh, yes! Gosh, yes! I guess I'm just a friendly person. But I know so many people who seem to be more successful than I am and their always eager to help me. I have one friend I met when I was doing cookies for a charity function and it was being held at Pixar. It was a very big deal and I got to see the Pixar office. I got to look at an Oscar, like two feet from my face, a real Oscar. That woman moved on to another company and another company and she's taken me with her every step of the way. So I've made cookies for her at every company and she's very into computers and marketing. And she helps me and she gives me ideas. Another friend of mine, again, it's a friend of a friend. He asked me if I could deliver cookies to his friend who manages a very big jewelry store downtown. And because of the timing, I thought, “Oh I'll just take him in myself.” And that was like a perfect thing to do. The fellow loved meeting me, he loved the cookies and he has sent me business and he has sent me a wonderful event planner that I work with constantly. And he's my buddy. He brings me to different events, he suggests things to do. He's got me working on a chocolate cookie now. He's determined to have a chocolate cookie place card with gold lettering. So I have ordered. I have been through the web top to bottom looking for a specific edible gold luster, which I've acquired. It's in the mail to me now. So they guide me, they tell me what you can do. Another friend of mine works at LinkedIn and he's helping me use that to meet other marketing people in different companies because that's where the cookie orders from companies come from. So, yes, I don't know, people like me and they talk to me and I talk to them and we chit chat. And yes, I have plenty of advisors. I've made cookies for Google Ventures and they're still customers. I did cookies for UPS. I did cookies for Tyler Florence a couple of times. And when he had his shop, my cookies were in his shop. Because one day, I walked in, and I happened to have my portfolio with me. And there was some sugar cookies for sale and I thought, “Oh my goodness! I can do better than that.” So I showed the sales girl. She got the marketing person to come down and we started a relationship and I had my cookies in there every holiday. Because I walked in and said, “Hey look at me.” Dave: Barbara's confidence in her product and dedication to her customer relationships have served her well in growing her business and reaching big-name clients. But that doesn't mean she's always as busy as she'd like. Dave: Was there ever a time that you felt like potentially the business wasn't gonna work? Barbara: Oh yeah! Oh gosh yes! Dave: Tell us about that. Barbara: Because I didn't have a budget for marketing. My budget was, “Can I pay my mortgage this month?” And some people would tell me, “Oh! You need to get better pictures. They don't do you justice.” And I didn't have the money to go up a notch. Packaging, when you start pricing packaging, you have to buy a lot for custom packaging. It's a huge investment for a small business. And there were times where I would get discouraged. And then the phone would ring and somebody would say so and so told me about you. And I would get all happy again. I really feed off my customer's happiness because it tells me I'm doing a good job. Dave: What have you found has been your most effective way to get or reaching customers? Barbara: Oh, really, Constant Contact because my email list consists of people who have already done business with me. They've already emailed me and bought purchased cookies so they're on my list. They're familiar with the product and the emails are just a reminder that I'm here, which is, as I said, for people that don't order cookies regularly. They need to be reminded, whether it's a birthday or an anniversary or something… Dave: Yeah. Tell me a little bit about your approach with email, like what do you? What do you send out? Like what do you do, how often? Barbara: I want to do it once a month. I try to do it once a month and I like to put up pictures of cookies they haven't seen, something new. Like I believe I did an email about painted cookies now, there's a big demand now for watercolor. You use the food coloring as the paint. So I did that. Mostly it's seasonal, you know. It's like, “Oh this is August, I'll send out a picture of my watermelon cookies” or whatever. Trying to think of what they might be doing and what they might need them for. We're very seasonal. I don't ever have sales, so there's nothing like that to do. I made a decision very early on that I wasn't going to discount my work, at all. And I don't. I don't care if you're buying two dozen or two thousand. The price is the price and that's it. So, there's no sales to advertise. It's mostly a reminder. Get on the books now because September's full. So, think about me now. Mostly to remind people to, order ahead. That's what I use it for. The email marketing is entirely affordable, entirely affordable, $20 a month? I mean, come on. It's a bargain. It's a tremendous bargain. And what sold it for me is the online help because I'm of a certain age. I need to speak to someone. I don't want to just tap on the computer. And every time I call, I get someone who is willing to stay there and help me and I've never gone away unsatisfied from a phone call. And I need that because I'm not computer savvy. I am not going to invest time in learning how to run a computer because I run a cookie business. I'm not a computer person. Dave: Rather than focusing on finding new customers, Barbara stays in touch with her existing customers — the people she already has established relationships with. By reaching out and reminding her customers what she has to offer, she sparks new interest and gets the phone ringing again. Dave: What is it that you would say that really keeps you going and your business successful? Barbara: Pride in what I do, that I do it myself, that I don't have to answer to anyone except my customers. Like I've mentioned, this is not my first business. My first business was making curtains, draperies and shades and it was the similar thing. I worked alone, I made a beautiful product, everybody was happy at every stage. And I loved being my own boss. I've spent plenty of time working in offices thinking, “How can I get out of here?” I am not a paper person. I don't care what industry it's in, I cannot stand sitting behind a desk. So with cookies, I just love being the boss and being the creative person. I get physically ill if I cannot create something, if I can't be refinishing furniture, or making a curtain or doing something creative. And the cookies give me all that. All my art, all my color, theory, everything I do is in there. And I love making people happy. I love making little kids smile when they get a cookie. I have pictures on my wall of the little kids holding my cookies, being happy. That's a nice thing. Dave: You'll notice Barbara's success is rooted in her own satisfaction, as well as her customers'. As she said earlier, she really feeds off her customers' happiness. While many small businesses are started by fiercely independent people — hungry to call the shots, make their own hours, and put their stamp on things — the successful ones never lose sight of the people they're trying to help. I'll leave you with Barbara's best advice for someone interested in starting their own business. Barbara: Oh, golly. Know your market. If you don't know where your market is and what they want, you have no chance. You need to know what people want. And once you figure that out, make what they need. It's the same classic advice, find a need and fill it. And because of my exposure to a certain crowd of people years ago, I knew what they were looking for. I knew what they liked to have and that's why I can still serve those people by making my product. You have to know your market, you can't just have a good idea that nobody wants to buy, if you're gonna do it for a living. I mean believe me, I love what I do, I love the art but make no mistake, and this is how I put gas in the car. I have to make money. Dave: We appreciate you listening and would love to hear what you think of the show. Please go to iTunes or Stitcher right now and leave us a review. Small Biz Stories is produced by myself and Miranda Paquet with editing by TwentyFourSound. You can contact us at podcast@constantcontact.com Small Biz Stories is brought to you by Constant Contact. Constant Contact is committed to helping small businesses and nonprofits connect to new and existing customers with email marketing. You can be a marketer, all it takes is Constant Contact. Find out more at ConstantContact.com. The post Felix the Cook — Small Biz Stories, Episode 14 appeared first on Constant Contact.

Small Biz Stories
Felix the Cook — Small Biz Stories, Episode 14

Small Biz Stories

Play Episode Listen Later May 18, 2017 18:27


When Barbara Felix started her business, Felix the Cook, over ten years ago, she was looking for a way to provide for her family, while doing something she loved. Finding her sweet spot with custom-made sugar cookies, Barbara has attracted big name clients like Google Ventures, UPS, and The Four Seasons. How can your business do the same? Listen as Barbara shares her best secrets for attracting and delighting clients. Find us on Stitcher You can also read the transcript below: Small Biz Stories is brought to you by Constant Contact. Constant Contact is committed to helping small businesses and nonprofits connect to new and existing customers with email marketing. You can be a marketer, all it takes is Constant Contact. Find out more at ConstantContact.com. Barbara: I've spent plenty of time working in offices thinking, “How can I get out of here?” I am not a paper person. I don't care what industry it's in, I cannot stand sitting behind a desk. So with cookies, I just love being the boss and being the creative person. I get physically ill if I cannot create something. Dave: Meet Barbara Felix, owner of Felix the Cook. Like so many businesses owners, Barbara became her own boss to avoid a boring, cookie-cutter career. Starting a business of her own, Barbara has the freedom to spend her days as she likes — which in her case means delighting customers with custom-made sugar cookies. If you've ever wondered if you have what it takes to start a business — or if you've already started and you're wondering how to take things to the next level, listen up. Today, Barbara shares her secrets for how a one-woman operation can use customer relationships to land big-name clients like Google Ventures, UPS, and The Four Seasons.More than fifty percent of small businesses fail within the first five years. These are the stories of those who beat the odds. My name is Dave Charest and I'll be your host as we share the stories of some of the bravest people you'll ever meet, small business owners. You'll hear how they got started, their biggest challenges, and their dreams for the future. Dave: Many small businesses start with a combination of passion and necessity. When Barbara started her business over ten years ago, she was looking for a way to provide for her family, while doing something she loved. Listen as she describes her early attempts at finding the right fit and how an early mentor helped point her in the right direction. Barbara: Well, my dad was a cook. My dad always cooked at home. And I loved to play in the kitchen. I loved making things and my mother let me do whatever I want with butter, sugar and flour. So I have absolutely no fear of sweet stuff. And I grew up, got married, got divorced and decided I needed a career because I've been to high school, of course, but not much college. So there I was, a single mother with two children looking for something to do and I thought well, maybe I can take a cooking class and instead I decided to take the full program at the California Culinary Academy and do 16 months and come out as a chef. So I worked at a really fine restaurant for a couple years and then found it was just too difficult as a single mother to keep the hours of a kitchen, which were pretty brutal, and mind my kids. So I quit that and got into private chefing after a stint of making desserts for restaurants. There were a couple of small restaurants I worked for that didn't have the time or the space to do their own pastry. So I'd do that for them. Again, pastry was always my favorite. And with the kids, I would make cookies with them every holiday like Halloween. I can't get over it. That Halloween, I made black icing, my son was in heaven with black icing everywhere. So we'd do that and then one year one of my instructors was at the house for Christmas and she saw my cookies and she said, “Oh my God, Barbra, you have to sell these.” I said, “Really?” So because I trusted her, I pursued the cookies. I was private chefing at the time and I asked one of my clients what she thought. She suggested I get a year of cookies. So that was a great idea. So I designed 12 collections with 6 designs each to make up a dozen cookies for every month of the year, and got connected with a web designer, who started with that page, our cookies of the month. And from there it just grew. It was very word of mouth, very word of mouth. Dave: So, just talk us through kind of that inspiration for doing the cookies? Barbara: Oh! The inspiration was I can do this, and it's fun and people pay me! That's what it was. And that having someone whose opinion that I trusted told me they were wonderful. That's what I needed because I get in my own little bubble where I can't see outside. And if you go on cookies websites, it's amazing what people are doing. They're total artworks. And if you look at that, and then look at what I do and it's like, well I'd never measure up. The funny thing is, is that they're doing the same thing. Everybody is comparing, which is silly. But I wanted a way to make some money that wasn't as difficult, as private chefing can be. I wanted to do something that I was entirely comfortable with, which is pastry. And it's a fun job and it's a happy job. People are so happy when they can get on my schedule. They are happy to order their cookies they're anticipating, and they're happy when they get them. So I like happy uplifting things. That's why, I'm not curing cancer but I'm making people happy, nothing wrong with that. Dave: With cookie-making, Barbara found the sweet spot she was looking for. Now, she had to find something just as important — a loyal customer base.  Luckily, this wasn't Barbara's first business. Through her past endeavors, Barbara already had some ideas about her target market, what they wanted, and how best to reach them. Barbara: Now, I spent some time in Texas for 10 years and I had my own business there as well, making curtains and drapery and shades. And my first customer was a junior-league lady and I had learned very well. You tell a junior league lady, you're set because they all tell each other, they all call each other. So with that experience, with the cookies I thought, I got to donate to the junior league. And I did the same thing. I picked a couple different charities and I'd make a significant donation and people started calling. And that's how it started, with donations, because I had to get the word out. Dave: Did you set any goals for your business when you were first getting started? Barbara: Oh, I wish I could say yes! I wish I could say I followed my business plan to the T. I did not. My goal was to make some extra money. I'm a single mother with two kids, money was the ticket. So, with the help of friends, I thought it was important to get a website together and that was my first goal to get all those 12 months of designs made. Then to set up a photography booth or some way to get…I bought my first camera to do the photographs, my first little instant camera. And, to set up a business account, I set up a checkbook. The goals were very small and then to find charities where I could donate because I knew that's where my market was. See, I knew, from my experience of having my business in Texas, I knew what these ladies wanted. I knew what they were looking for and knew where they were. I knew my market. And I knew what they needed. And that's how I did it. Going for the upscale charity events and contacting people I knew in that area. Dave: What would you say makes your business different from others out there? Barbara: I would say the service. I mean, they love the taste of the cookies, there's that. They love the cookies, they love what I do. But I've had people tell me, “Oh, you're so flexible, and thank you” And it's personable, you know, people get excited when they can talk to the person who's actually making their product. It's not going through several layers. In fact, a few years ago, well in 2004, Gwyneth Paltrow put me on her Goop website for Christmas. And that's because I knew her driver. A friend of mine drove for her. I didn't even know he was driving for her but that was my connection. And I got a lot of orders and one person called to check on her order and it was so funny the way she spoke. It's like, “Can you go down on the factory floor and find the order?” and I said, “Ma'am I'm making your cookies.” And they're so excited. They're very excited to talk to the person. So I think that's it. There's no filter between me and the client. They call or they email or they talk to me. And that's the way I like it. And even as I grow, I don't know that I'll give away that part of the business. I think I'll still be the contact person. Dave: Barbara's success comes from giving her customers an experience they can't get anywhere else. By listening to her customers' advice, Barbara creates relationships that make other people feel invested in her success. It's no surprise that many of Barbara's best new customers have come directly from her existing customer base. Dave: Yeah. Is there, is there some place that you go for advice or guidance? Barbara: Oh gosh, yes! Gosh, yes! I guess I'm just a friendly person. But I know so many people who seem to be more successful than I am and their always eager to help me. I have one friend I met when I was doing cookies for a charity function and it was being held at Pixar. It was a very big deal and I got to see the Pixar office. I got to look at an Oscar, like two feet from my face, a real Oscar. That woman moved on to another company and another company and she's taken me with her every step of the way. So I've made cookies for her at every company and she's very into computers and marketing. And she helps me and she gives me ideas. Another friend of mine, again, it's a friend of a friend. He asked me if I could deliver cookies to his friend who manages a very big jewelry store downtown. And because of the timing, I thought, “Oh I'll just take him in myself.” And that was like a perfect thing to do. The fellow loved meeting me, he loved the cookies and he has sent me business and he has sent me a wonderful event planner that I work with constantly. And he's my buddy. He brings me to different events, he suggests things to do. He's got me working on a chocolate cookie now. He's determined to have a chocolate cookie place card with gold lettering. So I have ordered. I have been through the web top to bottom looking for a specific edible gold luster, which I've acquired. It's in the mail to me now. So they guide me, they tell me what you can do. Another friend of mine works at LinkedIn and he's helping me use that to meet other marketing people in different companies because that's where the cookie orders from companies come from. So, yes, I don't know, people like me and they talk to me and I talk to them and we chit chat. And yes, I have plenty of advisors. I've made cookies for Google Ventures and they're still customers. I did cookies for UPS. I did cookies for Tyler Florence a couple of times. And when he had his shop, my cookies were in his shop. Because one day, I walked in, and I happened to have my portfolio with me. And there was some sugar cookies for sale and I thought, “Oh my goodness! I can do better than that.” So I showed the sales girl. She got the marketing person to come down and we started a relationship and I had my cookies in there every holiday. Because I walked in and said, “Hey look at me.” Dave: Barbara's confidence in her product and dedication to her customer relationships have served her well in growing her business and reaching big-name clients. But that doesn't mean she's always as busy as she'd like. Dave: Was there ever a time that you felt like potentially the business wasn't gonna work? Barbara: Oh yeah! Oh gosh yes! Dave: Tell us about that. Barbara: Because I didn't have a budget for marketing. My budget was, “Can I pay my mortgage this month?” And some people would tell me, “Oh! You need to get better pictures. They don't do you justice.” And I didn't have the money to go up a notch. Packaging, when you start pricing packaging, you have to buy a lot for custom packaging. It's a huge investment for a small business. And there were times where I would get discouraged. And then the phone would ring and somebody would say so and so told me about you. And I would get all happy again. I really feed off my customer's happiness because it tells me I'm doing a good job. Dave: What have you found has been your most effective way to get or reaching customers? Barbara: Oh, really, Constant Contact because my email list consists of people who have already done business with me. They've already emailed me and bought purchased cookies so they're on my list. They're familiar with the product and the emails are just a reminder that I'm here, which is, as I said, for people that don't order cookies regularly. They need to be reminded, whether it's a birthday or an anniversary or something… Dave: Yeah. Tell me a little bit about your approach with email, like what do you? What do you send out? Like what do you do, how often? Barbara: I want to do it once a month. I try to do it once a month and I like to put up pictures of cookies they haven't seen, something new. Like I believe I did an email about painted cookies now, there's a big demand now for watercolor. You use the food coloring as the paint. So I did that. Mostly it's seasonal, you know. It's like, “Oh this is August, I'll send out a picture of my watermelon cookies” or whatever. Trying to think of what they might be doing and what they might need them for. We're very seasonal. I don't ever have sales, so there's nothing like that to do. I made a decision very early on that I wasn't going to discount my work, at all. And I don't. I don't care if you're buying two dozen or two thousand. The price is the price and that's it. So, there's no sales to advertise. It's mostly a reminder. Get on the books now because September's full. So, think about me now. Mostly to remind people to, order ahead. That's what I use it for. The email marketing is entirely affordable, entirely affordable, $20 a month? I mean, come on. It's a bargain. It's a tremendous bargain. And what sold it for me is the online help because I'm of a certain age. I need to speak to someone. I don't want to just tap on the computer. And every time I call, I get someone who is willing to stay there and help me and I've never gone away unsatisfied from a phone call. And I need that because I'm not computer savvy. I am not going to invest time in learning how to run a computer because I run a cookie business. I'm not a computer person. Dave: Rather than focusing on finding new customers, Barbara stays in touch with her existing customers — the people she already has established relationships with. By reaching out and reminding her customers what she has to offer, she sparks new interest and gets the phone ringing again. Dave: What is it that you would say that really keeps you going and your business successful? Barbara: Pride in what I do, that I do it myself, that I don't have to answer to anyone except my customers. Like I've mentioned, this is not my first business. My first business was making curtains, draperies and shades and it was the similar thing. I worked alone, I made a beautiful product, everybody was happy at every stage. And I loved being my own boss. I've spent plenty of time working in offices thinking, “How can I get out of here?” I am not a paper person. I don't care what industry it's in, I cannot stand sitting behind a desk. So with cookies, I just love being the boss and being the creative person. I get physically ill if I cannot create something, if I can't be refinishing furniture, or making a curtain or doing something creative. And the cookies give me all that. All my art, all my color, theory, everything I do is in there. And I love making people happy. I love making little kids smile when they get a cookie. I have pictures on my wall of the little kids holding my cookies, being happy. That's a nice thing. Dave: You'll notice Barbara's success is rooted in her own satisfaction, as well as her customers'. As she said earlier, she really feeds off her customers' happiness. While many small businesses are started by fiercely independent people — hungry to call the shots, make their own hours, and put their stamp on things — the successful ones never lose sight of the people they're trying to help. I'll leave you with Barbara's best advice for someone interested in starting their own business. Barbara: Oh, golly. Know your market. If you don't know where your market is and what they want, you have no chance. You need to know what people want. And once you figure that out, make what they need. It's the same classic advice, find a need and fill it. And because of my exposure to a certain crowd of people years ago, I knew what they were looking for. I knew what they liked to have and that's why I can still serve those people by making my product. You have to know your market, you can't just have a good idea that nobody wants to buy, if you're gonna do it for a living. I mean believe me, I love what I do, I love the art but make no mistake, and this is how I put gas in the car. I have to make money. Dave: We appreciate you listening and would love to hear what you think of the show. Please go to iTunes or Stitcher right now and leave us a review. Small Biz Stories is produced by myself and Miranda Paquet with editing by TwentyFourSound. You can contact us at podcast@constantcontact.com Small Biz Stories is brought to you by Constant Contact. Constant Contact is committed to helping small businesses and nonprofits connect to new and existing customers with email marketing. You can be a marketer, all it takes is Constant Contact. Find out more at ConstantContact.com. The post Felix the Cook — Small Biz Stories, Episode 14 appeared first on Constant Contact.

TheCreditGuyTV Podcast
Rural Development loan changes start October 1st 2016.

TheCreditGuyTV Podcast

Play Episode Listen Later Sep 29, 2016 4:34


Big Changes are coming to Rural Development October 1st 2016. Mike Archer and I get together to talk about them in this interview. Dave: I wanted to talk about the changes coming up next week with the Rural Development loans, can you tell us a little bit about RT loans? Mike: Absolutely! A Rural Development loan is one of our favorite products here in Jackson. We are rural community and RD is designed for people purchasing homes this type of community. It is a fantastic product. It's a 0% down; interest rates are fantastic. They do charge funding fees which were going to talk about in a minute. They do not have Private Mortgage Insurance but they do have a monthly guarantee fee, but no PMI. Dave: So zero down? Mike: Zero down. Dave: A lot of people think that it has to do with farms. Mike: Actually we cannot do farms on this product. With RD loans anything income producing does not qualify. It's designed for people purchasing a home, a single-family residence within a rural area. Dave: It's really based on where the home falls on the map that USDA designates? Mike: Exactly there's a map, that will be linked below, so just plug in your property address and it tells you if you're eligible, it very simple. Dave: Mortgage 1 is one of the largest providers of that type of loan in Michigan? Mike: We are a market leader in the RT lending which were all very proud of. Dave: Mike could you talk a little bit about the changes that are coming up for October. Mike: October first we have huge changes in the RD funding fee. Rural Development charges an upfront funding fee very similar to a VA loan for people that know what a VA loan is like. RD charges a funding fee of 2.75 percent which is financed into the loan. That fee is dropping from 2.75 to one percent. Dave: That's a huge savings. Mike: On $150,000 loan that's a savings of about $2,600 dollars. Dave: That's a lot of money! Mike: Also, the monthly guarantee fee is dropping from .50 Percent to .35 which is a savings of about ninety dollars a month. Dave: On that hundred fifty thousand loan? Mike: Right Dave: That's not a lot, but it's something and Mortgage Rates are so low right now. Mike: Rates are fantastic right now, again near historic lows, and who know where rates are going. It's a tremendous time to take advantage of this product especially. Dave: We have branches all over Michigan but if they want to reach you directly here in Jackson, how would they go about doing that? Mike: In Jackson we have an awesome website its www.mortgage1jackson.com or our phone number here 517-315-4626. http://eligibility.sc.egov.usda.gov/eligibility/welcomeAction.do?pageAction=sfp

Zestology: Live with energy, vitality and motivation

Bulletproof's Dave Asprey live in London #64 King of biohacking Dave Asprey was recently in the UK and we recorded a live Zestology podcast in front of a packed-out crowd in East London. But exactly which supplements does the world's best known biohacker take? When I asked Dave this question, he pulled out a bag full of pills, described each one in great detail, and then chugged the lot. Find out exactly what's in his stack and what should be in yours by listening to the podcast here. Also in this podcast we cover: Why travelling on the tube could be seriously bad for your health How to deal with the British weather and always feel warm The most bulletproof alcohol to drink in a London pub What to give your kids (and yourself) for breakfast The top three things you can do to upgrade your performance levels according to Dave So much more